Resume_str,Category
corporate banking assistant intern objective dynamic selfmotivated financial data analyst diverse expertise programming mathematics finance extensive experience assisting development upgrading database systems analytical techniques quick learner absorb new ideas communicate clearly effectively skills programming language cc python matlab sql r lua vba machine learning supervised learning unsupervised learning deep neural networks finance corporate banking financial forecasting financial analysis language english chinese experience corporate banking assistant intern may 2015 august 2015 company name city state wrote commercial mortgage recommendation reports risk management including properties appraisals cash flow analysis asset coverage analysis raroc analysis sensitivity analysis researched us small medium enterprises using sql novel financial products made recommendation senior management profitable industry company size optimized commercial loan clients information management developing updatable documentation notification system using vba considerably improved efficiency loan department office assisant intern june 2012 august 2012 company name city state developed customers feedback system using vba optimize working procedures improved working efficiency low interest rate bond team 20 updated standardized procedures interviewing employees building statistic model enhanced productivity division undergraduate researcher march 2011 may 2012 company name city state created image classification solutions differentiating background size target objects improved image processing speed 30 well cut research cost labeled wild animalss body coordinates images assisted developing supervised machine learning algorithm computational informatics tools collaborative wildlife monitoring program assistant analyst intern june 2010 july 2010 company name city state researched china mobile market gathering annual mobile productivity data ministry industry information technology china well assisted edition industry report based analysis jp morgan bloomberg participated financial duediligence benshan media subsidiary companies developed timesaving method reorganization process different target companies education master science computer engineering 2016 university missouricolumbia city state usa graduate research assistantships gpa 34640 bachelor science finance banking 2013 university missouricolumbia city state usa minor mathematics vice president chinese business student association,BANKING
freelance graphic designer summary accomplished graphic designer 15 years experience graphic design camera ready color separation layout editing research advertising public relations project manager photography web ad logo design etc excellent communication skills effective problem solver multitasker 4color separation fake color digital photography research edit material final publications detailed oriented always met deadlines proficient organizing monitoring large projects effective spanish translator interpreter excellent customer service team player highlights mac windows platforms hardware scanners laser inkjet printers large format color poster printers software adobe cs5 photoshop illustrator dreamweaver indesign flash acrobat pro 95 corel draw x6 photoshop elements 8 ms office visio professional adobe flash cs55 animation certification cameras 35 mm digital cameras canon rebel xti sony f828 typing 80 experience freelance graphic designer 092008 current city state logo designs color separation duotones book covers banners website buttons thesis portfolios brochures menus web design multimedia presentation prepress illustration animation movie clips magazine covers etc fine artist city state commission work 2d illustration airbrushing charcoals oils acrylics etc 3d functional decorative pottery clay sculpture cone 9 raku visual merchandising manager 102004 082008 company name city created marketing campaigns launch new products services promote large annual events wine festivals fashion shows book signings celebrity meet greets etc ordered computer hardware office supplies graphic tools materials conceived initiated developed original designs concepts visual layout create several publications exhibits presentation materials using stock photography digital images taken digital cameras illustration selecting appropriate typography size paper stock weight color print logos menus bitrifold brochures flyers posters food menus placemats booklets magazine covers tickets signs tvpresentation slides tshirt designs bookmarks newspaper ads pages certificates diplomas web page ads cd covers forms banners teasers etc promote several instore events programs sales book signings fashion shows large community events wine festivals book signings celebrity meet greets contacted maintained excellent business relations local print shops vendors community leaders public affairs office possessed full knowledge required print shop forms single item hot shop weekly quarterly monthly requisition forms proficient print shop guidelines including time requirements layout presentations camera ready artwork remained abreast technical characteristics reproduction processes offset screen printing mechanics cropping scaling reproduction costs katia miller page 2 key accomplishments implemented new initiative designing creating historical panels air force marines military clothing stores mcss okinawa new initiative implemented pacific region successfully reached goal reducing office expenses 3333 2007 versus 2006 visual information assistant 042000 052004 company name provided expertise graphic design marketing strategies promote programs events 19 facilities base prepared edited coordinated editorial design layout weekly 319 force supports activity page northern highlights 4page insert base newspaper leader collected events programs information facility managers edited designed layout monthly 2color 8page brochure guide assigned base commander 319th services deputy commander design color logos base annual winter summer bash education las vegas nv adobe cs5 certification 072013 lv pita professional institute technology bfa visual arts 052000 university north dakota walton community college city state gpa gpa 380 visual arts gpa 380 graphic arts technology 081993 gpa gpa 355 graphic arts technology gpa 355 languages spanish read write speak fluently translate black whitecolor digital traditional photography interests project 150 october 2015ongoing graphic designer visual merchandising center artrageous event may 2015 set artwork auction habitat humanity jan 2015 material collector okinawa special olympics jan 2005 helped set event red river valley gymnastics 19992004 graphic designer photographer event planning american red cross grand forks flood april 1997 voucher claims processor additional information awards aafes pacific commanders coin aafes okinawa exchange okinawa japan 082008 aafes excellence award aafes okinawa exchange okinawa japan 082008 employee holiday special recognition award aafes okinawa exchange okinawa japan 122006 outstanding performance award 319th services squadron grand forks afb nd 012001 volunteer project 150 october 2015ongoing graphic designer visual merchandising center artrageous event may 2015 set artwork auction habitat humanity jan 2015 material collector okinawa special olympics jan 2005 helped set event red river valley gymnastics 19992004 graphic designer photographer event planning american red cross grand forks flood april 1997 voucher claims processor skills 3d acrylics acrobat adobe dreamweaver photoshop ads air force animation banners bash book brochures brochure bi cd color hardware computer hardware corel draw designing digital cameras editorial fashion flash forms functional graphic design graphic illustration illustrator indesign inkjet printers laser layout logos logo mac marketing strategies marketing materials ms office office windows multimedia newspaper operating systems page photography 35 mm camera cameras posters prepress presentations print shop printers processes publications read sales scaling scanners sculpture spanish tv typography typing visio professional web design website web page,DESIGNER
hr manager executive profile accomplished hr professional experienced strategic planning organizational development management human resources business operations savvy team leader skilled attracting qualified talent pivotal contributor senior operating leadership executives providing hr leadership multiple sites due diligence conversation innovative problem solver strategic decision maker strong communicator benefits acquisition retention recruitment compensation labor relations benefits acquisition retention recruitment compensation labor relations skill highlights tonya bell phr human resources professional organizational development strategic planning talent management change management employee relations er training development performance management hr information systems hris organization development od change management employee relations er training development performance management hr information systems hris organization development od ms word powerpoint excel access publisher adobe illustrator sap oracle ceridian kronos professional experience 032013 current hr manager company name worlds largest airline operating nine domestic hubs across us largest hub dfw airport located dallas tx 877 flights depart daily throughout north america caribbean europe asia managed aspects human resources employee relations customer ops dca lga us airways partnered legal create manage new ada religious accommodation training process new american airlines aligned line maintenance administration reduce number outstanding ada cases 25 zero three months hr business partner manager supporting base line maintenance northeast southeast regions provide ongoing training around harassment discrimination afwtaesl resulted 50 decrease complaintsinvestigations investigate draft responses external complaints represent defend companys interest position 062005 102012 human resources consultant company name city state worlds leading global foodservice retailer offering number fast food meals products 33500 locations 119 countries consulted coached established strategic relationships key operations staff leadership order impact influence decisionmaking managed executed annual performance review talent management cycle staff restaurant managers 100 restaurants managed compliance company policies initiatives well changes around state federal employment laws conceived developed introduced hiring process became platform mcdonalds wow crew orientation facilitated supported succession planning process assigned markets focus achieving diversity creating developmental plans high performing high potential staff resulting 21 staff promotions three years partnered operations design develop training system increase employee awareness resulting 10 improvement food costs 6 increase sales developed implemented evaluated compensation policiesbenefits programs pay structures impacted 30000 restaurants globally conceptualized communicated implemented brand ambassador program increasing retention 60 cut staffing costs 31 032001 062005 human resources manager company name city state organization empowering people living mental illness cooccurring substance disorder live learn work participate successfully communities integrated mental health services community resources orchestrated culture change initiative reform processes introducing employee intranet allowing folks electronically sign benefits review personnel information improved retention 75 decreased recruiting costs 21 annually headed hr department took innovative approaches recruitmentretention improving employee morale enhancing employee benefits conducting impact studies costbenefit analysis programs department cofacilitated organizational strategic planning process agencys fiveyear plan managed hr department four staff well well function indirect supervisor 20 agency administrative staff volunteers developed implemented employee relations programs promoted positive organizational culture eg awards recognition special events wrote oversaw policies standards practices performance evaluations pay performance well conducted annual wage salary surveys grew st lukes house professional education program training sessions per year state art training program offering 50 workshops seminars educational events annually education 52013 bs communications university phoenix communications 122003 shady grove hr certificatephr certification university maryland interests member society human resource management since 2001 certified career development facilitator freelance writer grace magazine christian magazine encourages empowers women ages skills ada administrative adobe illustrator art agency benefits ceridian change management decisionmaking dca employee relations special events fast focus hiring hris hub hubs human resources hr information systems kronos leadership legal mental health mental illness access excel powerpoint publisher ms word oracle organizational development organization development organizational performance management personnel policies processes recruiting recruitment sales sap seminars staffing strategic strategic planning supervisor surveys workshops additional information awards professional affiliations best results commitment survey award bwr hr team 2006 thru 2011 directors award 2008 2009 2010 us human resources business partner award 2007 extra mile award 2007 best class 2006 people pillar award 2006 gold hat award 2005 member society human resource management since 2001 certified career development facilitator freelance writer grace magazine christian magazine encourages empowers women ages,HR
production excellence specialist summary resultsdriven skilled quality specialist focused achieving success increased productivity improvements quality safety operations administration knowledge expertise quality control quality assurance lean management six sigma techniques methods improving efficiency process organizations quality procedure highly motivated aptitude tenacity resolve challenging issues work productively team members supervisors accomplish organizations future vision goal highlights experienced production scheduling knowledgeable quality control standards procurement specialist knowledge 5s methodology experience value stream mapping dedication product quality global strategic sourcing procedure development client relationships quantifiable revenue increases lean manufacturing design analytical cost reduction containment qaqcaudits reports expert multisite operations process improvement strategies systems implementation relationship building microsoft office suite expert productivity improvement specialist troubleshooting problem solving market penetration accomplishments planned directed coordinated assigned 14 employers efficiently meet production requirements contributed annual 25 increase productivity improvements operations quality safety administration supervised managed 14 inspectors 20 manufacturing factories created critical kpis track improve ontime delivery customer issues safety statistics boosted customer satisfaction ratings 100 16 moths months personally managed production activities guarantee 100 orders shipped ontime experience company name october 2015 january 2016 production excellence specialist city knowledge use operational equipment efficiency oee pcb manufacturing environment expertise proficiency lean manufacturing six sigma methodologies identify direct analyze machine group cells printed circuit board pcb electromechanical components development optimization oee reports standard operating procedures sop process protocols guidelines understanding comprehension following tools root cause analysis value stream map process map pareto chart kaizen 7 wastes statistical process control company name february 2014 september 2015 procurement operations manager city developed updated maintained sops client guidelines hr technical manuals protocols insight company managed professionally 14 employees insight quality services asian operations accountable implementation strategic objectives developing operations strategy planning production services client communication best practices knowledge lean manufacturing systematic methods tools reduce waste increase quality efficiency chinese manufacturing factories successfully assisted clients quality control improvements manufacturing challenges conducted quality control inspections china supervised 14 inspectors conducing inspections jewelry electronic products assessed trained personnel promotion crossfunctional operations led regular standup meetings events continuous improvement projects measurable goals developed implemented databased solutions timely manner assessed trained personnel promotion crossfunctional operations coordinated closely quality control regarding products awaiting dispositions supervised production schedules production quality time delivery defined manufacturing performance standards reviewed performance outcomes set future targetsidentified staffing capital needs collected relevant data wrote justifications established needs diligently maintained safety quality standards implemented root cause corrective actions remove production constraints improve product quality enforced culture lean manufacturing continuous improvement providing operational leadership reviewed production orders schedules delivery dates inventory levels determine product availability trained developed counseled employees develop high performing teamcompleted key projects time budget high level accuracy budgeted monthly departmental expenses implemented cost controls developed maintained strong clear communication rapport plant personnel created workforce planning development models inform quarterly scheduling processes company name september 2013 january 2014 internal production auditor city actively suggested operational improvements enhance quality improve production times reduce costs helped achieve company goals supporting production workers developed production tracking quality control systems analyzing production quality control maintenance operational reports detect production problems inspected finished products quality adherence customer specifications monitored adjusted production processes equipment quality productivity monitored production processes adjusted schedules adhered applicable regulations policies procedures health safety environmental compliance coordinated inventory cost control programs worked managers implement companys policies goals reviewed operations conferred technical administrative staff resolve production processing problems company name october 2006 december 2012 aviation boatswains fuels technician city state successfully trained 54 personnel qa protocols equipment maintenance msds sops fuels evolutions effective decisionmaker highpressure environments supervised operation organizational maintenance jp5 fuel systems specialized equipment completed multiple fire prevention safety training effectively tested 1140198 gallons jet propulsion fuel two persian gulf pacific deployments excellent personal accountability punctuality zero issues entire military term education university maryland university college 2002 bachelor science information systems management information systems management languages english fluent read write speak spanish fluent read write speak mandarin chinese basic conversational speak german basic conversational speak skills client relations software dynamics crm desktop publishing software photoshop illustrator microsoft ms access ms excel ms outlook ms power point microsoft publisher ms word business management software erp netsuite,AVIATION
assistant director polar expeditions summary acquire executive assistant position dynamic company detailed project management writing creative communication experience allow take leadership role managing multiple responsibilities highlights strong digitalfilm photography photo editing print design skills great presentation skills creating visually appealing concise presentations proposals brochures pcmac literate word excel outlook photoshop indesign powerpoint mappoint leo software experience 042011 122011 assistant director polar expeditions company name city state expedition sales procurement sold polar adventure expeditions global clientele maintained client vendor relationships communicated clients details expeditions cost payments expect requirements forms developed contributed success largest south pole season companys history negotiated vendor agreements wrote industry related agreements managed created projectexpedition timelines created detailed expedition client itineraries produced commission income built industryrelated partnerships created handbooks expedition summaries expedition blogs wrote successful greenland crossing blog digital photography video tracked client payments invoicing commissions etc social media networking 032007 012012 designer company name city state independent contractor produced direct marketing materials brochures catalogs established company branding responsibilities included extensive photo editing digital photography created layout writing design successful direct marketing materials 032004 012009 executive assistantloan closer company name city state worked closely executive vpprincipal assistant vp cfo development analyst property management prestigious investors third party clients deadlinedriven setting ensure successful financing commercial investments managed highly confidential information executive calendar supervised project timelines photographed commercial properties use proposals financeinvestor packages created financeinvestor packages successfully gained lender financing investor support managed due diligence involving lenders third party inspectors appraisers attorneys administered multiple loan closings cooperation investors attorneys lenders title companies developed mortgage section database software conjunction leosoftware drafted agreements managed details confidential paperwork simultaneously multiple deals oversaw deal calendar coordinated projects conception close maintained extensive closing book library entertained clients events managed event planningorganization including invitation designs managed closings totaling 300 million 2007 042000 062003 public relations associate company name city state managed eventmeeting logistics travel nationally internationally organized confidential meetings highprofile political clients conducted talent management media grand openings across us client research significant participant strategy sessions arranged media meet greet opportunities executive political clients media outreach contacted placed tv radio print media prestigious events drafted media releases proofededited proposals associated written materials created formatcompiled data confidential survey distributed illinois department public health 081999 032000 image coordinator company name city state managed images film digital businesstobusiness catalogs fliers newspaper ads assisted direction photo shoots retouched lowres images communicated retouching guidelines inhouse staff print vendors edited layouts prepared fliers ads catalogs print coordinated use stock photography managed multiple projects vendor relations highly deadline driven agency creative personnel communicator art directors photo department designers account managers 041998 081999 assistant company name city state assisted directors board directors human resources key participant development fundraising events including staffing events annual benefit concert gained support jewish community centers drafted employee resource book assisted hiring office clerks organized board meetings functions education bachelor arts photography fiction writing columbia college chicago city state gpa deans list deans list spring 1999 skills photo photoshop ads analyst art agency book branding brochures catalogs closing concise clientele client clients database software digital photography direct marketing direction due diligence event planning film finance financing forms fundraising hiring human resources indesign investments invoicing layout logistics mac materials meetings excel office outlook powerpoint word communicator networking newspaper personnel photo editing photography presentations presentation skills print design print media procurement property management proposals public health radio research sales staffing strategy vendor relations video written desktop publishing software photoshop indesign,PUBLIC-RELATIONS
media support specialist professional summary ive working technical support field last 4 years honing professional skills well applying personality lead work directly senior level clients involved traveling across country installing hardwaresoftware well trainingsupporting clients high stress environment television broadcastautomotive industries looking specific position company promotes internal growth rewards hard work place people happy work skills active directory automotive computer hardware hardware client clients data management dc documentation dns network cabling xml features file management forms ftp inspect inventory ip journalism json lan law notes managerial meetings merchandising excel microsoft office programs office outlook powerpoint word migration network support network networking proof reading public speaking quality assurance recording research sales software developers strategy supervision system administration telephone phone troubleshoot web server wan skills team liaison conflict resolution data management client facing personality network setup hardwaresoftware troubleshooting helpdesk support client assessment analysis emergency support root cause analysis strong verbal communication selfmotivated work history media support specialist company name 022017 052018 daily tasks inspect configure deploy new upgraded personal computer equipment according defined plans travel client locations across country training products installation media hardware respond enduser calls promptly apply proper operation equipment software install set repair replace network computer hardwaresoftware troubleshoot network solutions including lanwan connections tciip communications dns configurations minor experience active directory system administration perform network cabling installation testing configurations using networking testing equipment termination tools collaborate computer network support staff solve complex computer connectivity problems maintain enforce various forms documentation including software licensing hw inventory worked liaison development team sales cater products clientsend users provided quality assurance software implemented changes based user habits feedback documented tracked analytics software usage create profiles customers better engage currentfuture clients minor experience formatting creating web technologies jsonxml accomplishments worked client feedback software developers implement new features became standard future software releases developed new methods acquiring hardware reduce costs half launched products largest metro markets united states nyc dc philadelphia ect migrated documentation previous administrations web server updated hosting service redline automotive merchandising technical support specialist daily tasks compose develop routine detailed internet listings using web based software maintaining accurate detailed contact records clients ability establish priorities work independently proceed objectives without supervision establishes communications regular basis company manager andor staff clients answer telephone calls emails review messages return phone calls timely manner manages inventory systems clients data training new employees daily tasks concepts automotive industry reviewing others work meet company standards meet goals goto contact large scale clients acted liaison developers clients experience ftp communication functions accomplishments assisted migration previous data management system newly developed system recruited trained staffs since promoted managerial tier 2 positions reshaped training tools accommodate remote workforce intern company name 022013 052013 daily tasks daily office tasks including file management labeling setting appointments meetings active use microsoft office programs including wordexcelpowerpointoutlook use research skills pertaining legislation grant opportunities best management practices recording minutesnotes various internalexternal meetings proof reading various documents inconsistencies errors development comprehensible summaries reports accomplishments participation development dcnrs 2014 outdoor recreation plan published thesis motivating youth recreation outdoors education ba political science indiana university pennsylvania city state 2013 honors graduated cum laude 2013 deans list fall 2012 spring 2013 semesters gpa 339 coursework international law legislative process journalism mass media american foreign policy research methods political sci state local political system political systemsmil strategy public speaking judicial process fund military science comp govt ii nonwest pol systems thesis motivating youth recreate outdoors accomplishments worked client feedback software developers implement new features became standard future software releases developed new methods acquiring hardware reduce costs 30 launched products largest metro markets united states nyc dc philadelphia ect assisted migration previous data management system newly developed system recruited trained staffs since promoted managerial tier 2 positions reshaped training tools accommodate remote workforce,DIGITAL-MEDIA
overnight pharmacy technician professional summary highly motivated skilled individual extensive background experience customer service administration retail longterm care hospital pharmacy studied intro pharmacy anatomy physiology medical terminology pharmacology pharmaceutical calculations trained principles pharmacy math dosages knowledge unit dose medication preparation computer proficiency ms word excel access powerpoint education training rasmussen college december 2013 associate applied science pharmacy city state gpa gpa 358 deans list awardee 4 consecutive quarters twoyear pharmacy technician program included pharmacy based general education courses ​ gpa 358 deans list awardee 4 consecutive quarters skills trained compounding intravenous chemotherapy admixtures extensive training calculating compounding pediatric admixtures chemotherapy skilled taking multiple tasks fast paced environment knowledge processes involved maintaining sterile environment compounding ivs licenses certified licensed pharmacy technician state illinois skill highlights strong decisionmaking ability efficient accurate strong clinical background accomplished pediatrics hospital retail pharmacy professional inventory management medication compounding expert pharmaceutical storage awareness hipaa trained exceptional patient care interaction meticulous attention detail excellent multitasker works well pressure able work hands continuously ability handle fastpaced environment strong organizational skills active listening skills sharp problem solver energetic work attitude large cashcheck deposits expert customer service expert adaptive team player openingclosing procedures focused customer satisfaction skilled multitasker cash handling reliable team worker food beverage handling expert strong customer relationship builder able work fast paced environment alcohol knowledge strong leader professional experience company name october 2014 current overnight pharmacy technician city state fill scheduled stat patient orders process refill requests care connection charge patient print fill patient order fill code carts clot boxes emergency drug kits take inventory batched iv compounds based set par levels drug stability answer phone calls assist pharmacists resolving questions problems require rph compound routine iv order paying special attention stat iv orders extremely time sensitive severe situations compound chemotherapy orders using appropriate personal protective equipment correct supplies closedsystem compounding correct calculations appropriate dosage company name august 2014 april 2015 pharmacy technician registry city state fill unit dose medications well compounding admixtures stat orders patients prepare refill anesthesia epidural crash cart trays replaced carts collect prepare medications patient orders pyxis refill pyxis machine correct medications pull outdated medications well returnsdiscontinued patient medications sterile compounding iv fluids using aseptic technique company name january 2014 april 2015 iv technician city state compound intravenous admixtures using proper sterilization techniques correctly label iv compounds accurate patient drug facility information scan orders designated totes sorted facility restock supplies used orders place order purchaser items low stock company name april 2013 january 2014 control techniciancontrol edk technicianfill floor technician city state control technician fill send narcotic prescription orders patients take inventory narcotics hand everyday control edk technician take inventory returned narcotic emergency drug kits document drugs removed nursing facilities replenish missing drugs box fill floor technicianfill send prescriptions orders patients well nonsterile compounding topical oral medications company name july 2012 may 2013 certified pharmacy technician city state verify prescription count medication label dispense type process new prescriptions ordering medication warehouse mckesson troubleshooting insurance problems comprehensive knowledge hipaa laws company name april 2012 october 2012 administrative assistant city state successful leader equally effective member team highly organized able multitask accomplish multiple objectives professional demeanor attentive detail expertise coordinating supervising school functions activities company name may 2008 january 2012 cashier server city state cross trained cashier wait staff fastpaced restaurant cashing orders register retrieving customers items extensive cash handling large amounts calculating using basic math give appropriate amount change customers assisted training new employees delivered exceptional service customers timely friendly manner inside dining room pick areas restaurant served customer dining food well mixing alcoholic nonalcoholic,ADVOCATE
manager quality engineering executive summary 14 years experience fields class ii iii medical device manufacturing molecular diagnostics biotechnology last 8 managing engineers technicians well supervisors bring strong technical leadership organization solid background data analysis statistics use develop continuously improve aspects manufacturing process focus efficiency consistency core qualifications proengineercreo minitab ms office suite ms project ms visio injection molding trackwise catsweb professional experience manager quality engineering april 2014 current company name city state manage quality engineering team complaints department metrology department alcons class ii class iii medical device manufacturing facility responsible improving site compliance reducing recurring deviations ncr investigations capa implementation investigate customer complaints interface regulatory groups provide feedback doctors direct teams provide calibration support two medical devicemanufacturing facilities responsible setting priorities providing direction coaching motivation mentoring development exempt nonexempt direct reports senior engineer ii managed process engineering automation groups march 2011 april 2014 company name city state process control lead responsibilities added september 2013 managed process engineering automation groups alcons class iiiii surgically implantable optic device delivery systems manufacturing facility responsible setting priorities providing direction coaching motivation mentoring development exempt nonexempt direct reports responsible engineering activities support related aspects manufacturing process including injection molding assembly curing cnc machining chemical processing inspection applied technical expertise improve yield acrysof® manufacturing helped reduce particulate reject rate wavefront product 50 reduced dimensional failures 5 led implementation multiple automation projects improved quality increased capacity reduced cycle time paybacks realized 1 3 years managed departmental budget automation budget well capital projects achieve savings least 100k without sacrificing service levels senior engineer september 2007 march 2011 company name city state supervised drafting group custom tool production milling injection molding clean room engineering support staff class ii class iii medical device manufacturing set priorities provided direction supervision direct reports specified developed procured validated addition vision inspection systems automated milling machines improved cut quality consistency acrysof® singlepiece iols provided technical support injection molding process assembly curing machining clean room operations process engineer ii february 2005 september 2007 company name city state engineer responsible process development improvement alcons class iiiii medical device manufacturing site designed built validated implemented next generation automated milling machines use acrysof singlepiece iol manufacturing increased output acrysof singlepiece iol milling 25 impacting quality iterative process adjusting key parameters verifying impact cycle time product quality designed built tested validated prototype packaging labeling workstation evaluated prototype ergonomics work flow help production personnel modified design accordingly built validating remaining 23 workstations validated improvements software initial release resultant stations prevent packaging failures getting field developed analyzed proof concept models evaluate manufacturing improvements using proe prior implementation set priorities provided direction supervision one direct report research engineer september 2003 february 2005 company name city state designed built tested automated reagent packaging system improve lot homogeneity increase manufacturing throughput labinatube liattm technology created original labview programs amended existing programs improve functionality numerous test fixtures automated systems designed built novel spottingdevice producing protein microarrays compatible 96well microplate format high throughput applications programmed labview spotting routine protein microarray spottingdevice tested numerous concepts develop design parameters liat analyzer ietube tensioning segment length tube diameter assisted preparation patent applications responses examiners actions patent examiner july 2002 september 2003 company name city state reviewed patent applications compliance united states code determined novelty invention composed reviews applications communicated applicants assist patent process graduate research assistant september 2000 july 2002 company name city state designed built tested apparatus producing solgel based dna hybridization arrays developed troubleshot instrumentation controlling pad size placement within array developed solgel production protocol provide specific pore size flow characteristics use capillary chromatography created aerogel samples conducted compression testing measured internal surface area education master science mechanical engineering university virginia city state bachelor arts physics biology colby college city state skills manufacturing assembly automation budget calibration cnc coaching ms office suite ms project ms visio minitab stat graphics process engineering manufacturing process development improvement manufacturing yield improvement cip pro engineercreo awards memberships alcon special achievement award graduated distinction physics member sigma pi sigma physics student honor society,ENGINEERING
teacher skills charts excellent communication conferences conflict resolution critical thinking focus instruction instructional design lesson planning managing meetings office problem solving processes progress teacher teaching time management written experience teacher august 2004 march 2014 company name city state teacher develops curriculum childs biological cognitive socioemotional processes mind committed healthy maturation every child involved teacher august 2002 june 2004 company name city state coordinated parentteacher conferences school year took numerous backstage role including running lights crew box office completed filed necessary paperwork classroom activities including meal count sheets attendance logs planned implemented creative lessons accordance district county state federal guidelines observed evaluated students performance behavior social development physical health teacher august 1997 june 2002 company name city state established daily routines easy children follow gave oneonone attention children maintaining overall focus entire group identified signs emotional developmental problems children reported parents monitored students educational progress individual charts files addressed behavioral learning issues parents daycare management teacher august 1996 june 1997 company name city state l fostered reasoning problem solving active exploration games activities monitored students educational progress individual charts files worked interdisciplinary team members evaluate childrens progress recommend appropriate learning plans gave oneonone attention children maintaining overall focus entire group established daily routines easy children follow used classroom observations create written assessments student performance organized facilitated monthly parent support group meetings nurtured supportive learning environment often used model classrooms education training master science instructional leadership early childhood education 2008 tennessee technical university city state instructional leadership early childhood education bachelor science early childhood education 1996 georgia southwestern university city state early childhood education valdosta state university city state,TEACHER
sales associate professional profile reliable sales associate experienced retail sales well trained product placement merchandising extensive experience inventory management shipment processing knowledgeable fashion industry including current trends enthusiastic trustworthy fashionsavvy proficiency building positive relationships new existing customers offering superior customer service proficient managing areas sales customer service fastpaced retail environments excellent multitasker friendly knowledgeable persistent team player always pushing people around extra step along retail worked culinary field important aspect restaurant rewarded promotions due hard work dedicated time qualifications merchandising stocking retail sales credit card transactions meeting sale goals consistently documentation familiarity accurate money handling sales expertise customer oriented verbalwritten communication active listening skills upselling strong interactive skills internet marketing social new media point sale pos system operation passion customer satisfactions cash register familiarity inventory control outgoing personality teamplayer mentality experience sales associate 012016 052016 company name city state priced merchandise stocked shelves took inventory maintained established standards including window sales floor promotional displays operated cash register cash credit purchases completed point sale opening closing procedures including counting contents register educate customers brand incite excitement companys missions values cleaned organized store met incoming customers provided immediate assistance retrieved alternate items sizes request hostessserver 072015 012016 company name city state greet people take orders preform side jobs exclean tables answer phones anywhere else needed staff momentarily promoted food runner hostess server year ive worked listened customer needs completed purchases cash credit debit payment methods trained new employees skillful promoting food items sales associate 052015 112016 company name city state increased purchase totals recommending additional items reviewed purchases fraudulent activities worked flexible schedule accommodate changing customer levels organized items visually appealing manner answered incoming telephone calls professionally knowledgeable responses developed executed sales promotions provided knowledge product service information maintained uptodate knowledge customer buying habits crew member assistant 012013 072015 company name city state organize desks work areas inventory cut lawns trim hedges blower work filing work setting appointments using computer programming excel input management information listened customer needs preferences provide accurate advice answered incoming telephone calls professional knowledgeable responses maintained uptodate knowledge customer buying habits education plantation high school city state usa graduate august 2016 affiliations cpr aed certified servsafe certified personal information work efficiently around people stressful situations friendly easy get along enjoy positive environments like add positive tone surrounding environment authorized work us employer awarded servsafe 2015 passing national exam exam provided culinary students 34 school also participate culinary club august 2014 2016 along key club november 2015 2016 community service club working time profit areas also joined fashionista 20142016 group went around organizations donating old clothes accessories extensive participation planning promoted president club skills cashier filing inventory leadership qualities people skills tables team work answering phones good people skills lead example mentality meeting retail goals efficiently,SALES
student teacher summary visual arts specialist 11 years experience elementary art education demonstrated skill individualizing instruction based students needs interests highlights adobe creative cloud illustrator indesign photoshop muse microsoft office word excel powerpoint wordpress imovie ohio teaching licensure visual arts pk12 experience company name october 2003 student teacher city state designed implemented daily lesson plans based oak hills school district visual arts curriculum national visual arts standards ohio visual arts standards evaluated student artwork based stated criteria displayed student artwork throughout school building company name october 2003 current student teacher city state designed implemented daily lesson plans based oak hills school district visual arts curriculum national visual arts standards ohio visual arts standards initiated arranged school field trip cincinnati art museum contemporary arts center extension classroom learning assessed student artwork based stated criteria displayed student artwork throughout school building planned installed student sculpture exhibit delhi public library company name january 2004 current visual arts teacher city state design implement daily lesson plans grades 18 based national visual arts standards ohio visual arts standards teach interdisciplinary units grade level teachers integrate reading language arts cultural studies technology art production evaluate student performance based stated criteria prepare grades quarterly report cards display student artwork throughout school building including biannual allschool art exhibits held catholic schools week open house annual fine arts festival participate regional state national art competitions exhibitions scholastic art competition ohio art education association youth art month exhibition young peoples art exhibition cincinnati arts association art exhibit catholics united poor drawing competition knights columbus substance abuse awareness poster competition facilitate student art criticism written submissions jerry tollifson art criticism open competition oaea prepare teach annual afterschool student art workshops youth art month design manage art classroom website including online art gallery blog education xavier university may 2012 masters education secondary education city state education secondary education mount st joseph university may 2004 bachelor arts art education city state art education may 2004 bachelor fine arts painting painting mount st joseph university may 1989 associate arts graphic design city state graphic design licensure visual arts specialist grades pk12 ohio interests swoaea art workshops summer teacher institute cincinnati art museum evenings educators cincinnati art museum teacher workshops cincinnati contemporary art center art exhibitions awards parallel visions exhibition regional art educators studio san guiseppe gallery pendleton arts center studio exhibitor july december 2004 life times education annual juried exhibit college student artwork oaea strs gallery columbus ohio 2001 2004 2004 award winner msj thesis exhibit studio san guiseppe 2004 msj annual student exhibit faculty selected artwork studio san guiseppe 2001 2004 skills adobe photoshop arts art com exhibitions drawing illustrator indesign excel microsoft office powerpoint word reading sculpture website workshops written additional information oaea annual conventions swoaea art workshops summer teacher institute cincinnati art museum evenings educators cincinnati art museum teacher workshops cincinnati contemporary art center art exhibitions awards parallel visions exhibition regional art educators studio san guiseppe gallery pendleton arts center studio exhibitor july december 2004 life times education annual juried exhibit college student artwork oaea strs gallery columbus ohio 2001 2004 2004 award winner msj thesis exhibit studio san guiseppe 2004 msj annual student exhibit faculty selected artwork studio san guiseppe 2001 2004 professional affiliations national art education association naea member 2002 present ohio art education association oaea member 2000 present southwest art education association swoaea member 2000 present cincinnati art museum member 1989 present taft art museum member 2000 present swoaea nuts bolts art lesson exchange presenter,ARTS
healthcare instructional assistant experience healthcare instructional assistant 102018 current company name – city state perform g tube feedings straight catheterization procedures special needs general education elementary school students assist teacher k12 classroom setting workstation implement lessons taught teacher monitoring students behaviors utilizing positive negative reinforcement follow iep collaborate instructional assistants aba interventionists teachers psychologist instructional assistant 092016 092018 company name – city state work general education special needs students k12 classroom setting monitoring different behaviors utilizing positive reinforcements enforcement redirecting students utilize token system teaching independence implementation lessons taught teacher collaborate team teachers psychologists instructional assistants working towards iepgoals student work setup academic group workstations tutor students 11 basic assist students hygiene needed acting clerk nursing attendant 022005 102015 company name – city state worked n clinic registering incoming patients clinic appointments answer inquiries telephone regarding patients appointment update patients demographic information computer system scheduled surgeries input services rendered physician using diagnosis code proper payment services ordered supplies faxed clerical duties work history healthcare instructional assistant 102018 current company name – city state perform g tube feedings straight catheterization procedures special needs general education elementary school students assist teacher k12 classroom setting workstation implement lessons taught teacher monitoring students behaviors utilizing positive negative reinforcement follow iep collaborate instructional assistants aba interventionists teachers psychologist instructional assistant 092016 092018 company name – city state work general education special needs students k12 classroom setting monitoring different behaviors utilizing positive reinforcements enforcement redirecting students utilize token system teaching independence implementation lessons taught teacher collaborate team teachers psychologists instructional assistants working towards iepgoals student work setup academic group workstations tutor students 11 basic assist students hygiene needed acting clerk nursing attendant 022005 102015 company name – city state worked n clinic registering incoming patients clinic appointments answer inquiries telephone regarding patients appointment update patients demographic information computer system scheduled surgeries input services rendered physician using diagnosis code proper payment services ordered supplies faxed clerical duties education masters health education 042019 touro university worldwide city state masters health education bachelors healthcare administraton 032018 touro university worldwide city state associate social behavioral sciences 122015 los angeles southwest college city state bachelors degree healthcare administration touro university opportunity develop skills experience necessary succeed public health health education positions examples relevant highlights cpr microsoft excel microsoft office child care organizational skills teaching filing english customer service excel developmental disabilities experience microsoft word certifications licenses academic basic catheterization child care clerical cpr critical thinking customer service developmental disabilities diagnosis english filing health education microsoft excel excel microsoft office microsoft word organizational skills organization skills public health teacher teaching telephone verbal communication written skills cpr microsoft excel microsoft office child care organizational skills teaching filing english customer service excel developmental disabilities experience microsoft word certifications licenses academic basic catheterization child care clerical cpr critical thinking customer service developmental disabilities diagnosis english filing health education k microsoft excel excel microsoft office microsoft word organizational skills organization skills public health teacher teaching telephone verbal communication written additional information authorized work us employer summary providing general administrative backup duties 5 years clerical support familiar experienced electronic filing systems various document management technologies scanning experience knowledge filing systems standards proficiency working document management systems able multitask efficiently manage changing priorities excellent organizational analytical skills attention detail,HEALTHCARE
teacher summary obtain position working customer service utilize friendly outgoing attitude im nalytical adept resolving complex network issues critical thinker addresses customer support issues quickly consistently exceeds performance standards skills excellent analytical skills strong verbal communication computer proficient microsoft powerpoint microsoft word issue resolution attention detail excellent written verbal communication skillsexperience high volume high stress work environment productivefluent english twi energetic organized accomplishments top representative department customer satisfaction surpassing 80 received award customer service recognition ability work well team members experience teacher jan 2016 mar 2016 company name city state educate children take care children maintain healthy learning environment nursing aide aug 2015 jan 2016 company name city state provide basic care patient accompany patient leaving facility maintain healthy living environment front desk receptionist jun 2015 sep 2015 company name city state answer phones transferring support referred difficult issues upper management maintaining positive rapport customer customers online billing account issues calls book appointments enroll clients cook apr 2013 aug 2014 company name city state train new employees take orders pass orders customers prepare hot cold food items stock deliveries maintain work area cleaning education training bachelor arts african american studies 2017 ohio state university city state usa child development n utritional needsl anguage acquisition ovement motor skills cultural influences coursework business communications interests member apostolic church choir columbus oh sunday school teacher apostolic church columbus oh childrens choir director apostolic church columbus oh volunteer event decorator ginas décor skills sales software salesforcecom service ticketing system desktop publishing software photoshop microsoft powerpoint microsoft word answer phones verbal communication skills excellent written additional information activities member apostolic church choir columbus oh sunday school teacher apostolic church columbus oh childrens choir director apostolic church columbus oh volunteer event decorator ginas décor,TEACHER
vice president director client services digital summary creative handson marketing professional experience across industries including consumer packaged goods human resources financial services information technology able communicate effectively liaison creative technical business personnel demonstrated success solving communication technical problems creative solutions recognized streamlining processes fostering teamwork expertise includes brand management copywriting interactive marketing web design collateral development business development project management client relations special events planning highlights account management direct marketing campaigns mobile marketing superior writer editor crossfunctional team leadership customer serviceoriented digital advertising project management gotomarket strategy development competitive analysis experience vice president director client services digital oct 2005 current company name city state increased revenue number product improvements identified developed evaluated marketing strategies based knowledge company objectives market trends spearheaded creation blogs social media content evaluated returnoninvestment profitloss projections collaborated marketing communications teams standardization design production marketing materials promoted brand awareness seo optimization attractive web design wrote creative engaging briefs internal external agencies account manager jan 2004 current company name city state facilitated multiple marketing promotional engagements cpg clients evaluated performance online campaigns optimized effectiveness formed relationships ensured appropriate participation satisfaction key client stakeholders clients included cadbury adams church dwight manischewitz johnson johnson managed aspects major national campaign involving radio print concert tours internet extensions dentyne conjunction clear channel entertainment coordinated development interactive media print advertisements including fsis established website performance benchmarks dashboards methodologies usability testing trend analysis supported yahoo aol online campaigns contributed 300 increase traffic brand website identified created strategic partnerships internetbased promotions offline events sweepstakes account manager oct 2005 company name city state facilitated multiple marketing promotional engagements cpg clients evaluated performance online campaigns optimized effectiveness formed relationships ensured appropriate participation satisfaction key client stakeholders clients included cadbury adams church dwight manischewitz johnson johnson • managed aspects major national campaign involving radio print concert tours internet extensions dentyne conjunction clear channel entertainment • coordinated development interactive media print advertisements including fsis • established website performance benchmarks dashboards methodologies usability testing trend analysis • supported yahoo aol online campaigns contributed 300 increase traffic brand website • identified created strategic partnerships internet based promotions offline events sweepstakes director marketing content manager jan 2001 jan 2004 company name city state conceived implemented maintained companys web strategy developed targeted collateral sales team expanded brand recognition internet media mailing campaigns formulated effective responses emerging competitive challenges customer consolidation increasing use webbased technologies researched responded rfps established dialogue company potential clients designed delivered company website copy logo standardized company look feel across marketing initiatives developed prototype web portal application marketing tool technical marketing manager jan 1998 jan 2001 company name city state managed collateral financial services business unit via intranet customized webbased solutions support marketing initiatives assisted business units developing information management processes worked team develop point view documents central differentiating company marketplace built maintained webbased reference tool using html active server pages vbscript javascript css reduced email spamming improved effectiveness organizational communication channels developing implementing webbased newsletters coordinated strategic project initiatives across offices teams modeled process tracking updating utilizing client referenceability data education ba communication rutgers university city state us ba communication rutgers university new brunswick nj december 1997 organizational memberships founding father alpha kappa lambda fraternity rutgers university gamma gamma chapter accomplishments creative handson marketing professional experience across industries including consumer packaged goods human resources financial services information technology able communicate effectively liaison creative technical business personnel demonstrated success solving communication technical problems creative solutions recognized streamlining processes fostering teamwork expertise includes affiliations founding father alpha kappa lambda fraternity rutgers university gamma gamma chapter skills marketing clients account manager increase interactive media promotional satisfaction testing usability usability test usability testing web based webbased prototype prototypes sales sales team sales web portal active server pages css financial services html intranet javascript organizational communication solutions technical marketing vbscript brand management business development client relations copywriting human resources liaison project management web design,DIGITAL-MEDIA
customer service representative present accomplishments adot highway plans reading adot pen computer system training atti field asphalt soilagg 14135f act building performance institute buildnc analyst professional troxler nuclear gauge safety training class 0110486 8 hour refresher osha hazmat training cert 40 hour osha training cert life health insurance doi642125 experience company name city state customer service representative present extensive experience assisting customers purchases returns constructing displays training new employees policy procedures awarded customer satisfaction card alternate customer service supervisor company name city state construction materials technician highway construction plans construction inspection procedures specifications materials testing procedures personal computers use applicable software communicated coodinated construction schedules necessary paties ensured work complied project approved plans standards specifications work town common company name city state construction quality assurance inspector served special ministry counselor individuals families provide free basic relocation assistance identify clients problems present solutions work team setting informing clients prerequisite assistants assessed information collaborated team recommended decision collaborated private contractors public state management ensure work complied approved plans standards specifications prepared submitted field task reports materials sampled field test state district head office calculations qa monitored client classified level ii state inspector completion first assignment expected competently perform new assignments tasked company name city state geologistassistant lab manager supervising geologic geophysical activities involving various types analysis data interpretation preparation geologic report findings education training morehead state university city state bachelors arts political science political science certifications aci concrete field testing grade 1 cert01029787 skills level ii basic counselor client clients customer satisfaction customer service inspection inspector interpretation materials office qa supervisor supervising,CONSTRUCTION
operations manager executive summary highly accomplished versatile respected professional 12 years terminal operations port los angeles terminal operations time sensitive high pressure diverse environment collaboratively work customers union work force internal management along federal state local agencies navigate myriad contract rules regulations lease agreements laws operations manager advanced knowledge working facets terminal operations customer service rail vessel terminal planning yard functions initiated cost reductions streamlined dock work functions similar industrial designer reconfigured maximized use terminal space accommodate growth volume consistently achieves outstanding results complex situations building maintaining strong loyal relations clients colleagues staff leader environment challenges think beyond simple choice reach impossible answers maintaining integrity moving parts core qualifications extensive knowledge operating aspects vessel rails yard terminal operations dynamic leadershipteam building staff training strategic planning cross departmental communications service quality improvement customers relations budgeting analysis forecasting cost reductions productivity reporting contract compliance professional experience operations manager 012002 current company name city state managed yard terminal operations center superindendent railroad department vessel operations customer service solicited operational feedback union implemented recommendations improved 23 improvements productivity thus reduced operating budget 52m 48m year us customs coast guard grade 100 scanning inspection cargo within 24 hrs discharge reduction turntimes averages industry metric measuring efficiency 3015 minutes 2833 minutes vessel operations managed 6 10 union bosses indirectly 70 clerks longshoremen redesigned traffic patterns improve safety cargo movement crosstrained staff operational goals payroll accuracy policies interdepartmental communication creates supportive team environment ideas valued management assistant 012000 012002 company name city state fleet service clerk 011998 012002 company name city state personal fitness trainer 011997 012002 company name city state responsible developing detailed exercise dieting nutritional plans help clients reach fitness goals goals develop maintain client list interact new existing members encourage engage develop business education mba alternative dispute 1 2008 pepperdine university city state alternative dispute emphasis mba alternative dispute resolution focuses leadership business negotiations collective bargaining arbitration mediation conflict resolution ba business administration 1 1999 whittier college city state business administration peter veazey accomplishments hazardous materials training awareness weber readiness 2050 john gibson san pedro ca 2013 2016 course discusses awareness hazardous chemicals combined close proximity create deadly results driving change ddi ports america cal regional office 2013 course helps leaders implement change workplace avoid problems plague 70 failed change initiatives driving change provides skills resources leaders need accelerate process implementing change team members create agile work environment people open change leaders learn use three change accelerators turn resistance commitment inspire team members take ownership change conflict resolution works consulting ports america cal regional office 2013 communication dynamics emotional intelligence houston partners international ports america cal regional office 2012 communication leadership success ddi ports america cal regional office 2013 course introduces leaders essential interaction skills critical leadership success interaction essentials core behaviors leaders need effective many situations handle daily basis coaching delegating driving change leaders learn meet personal practical needs team members communicate spark action others achieve business results goal leaders learn provide positive feedback recognizes motivates individuals teams well developmental feedback helps others get back track performance management works consulting ports america cal regional office 2011 reasonable suspicion training prince consulting doubletree hotel san pedro ca 2009 provides awareness physical effects drugs alcohol witness symptoms helps front line managers reasonably suspect employee influence volunteer orange county makos defensive coordinator fullerton ca opportunity coach opened eyes benefits encouragement leading thru adversity team wrought internal struggles lack trust team ownership defensive coordinator challenged convince defensive players trust work ethic offensive players verbally encourage play 2001 head coach ownership change 95 previous team returning reshaped expectations built confidence thru competition finished year cfl champions ayso coach long beach ca coaching young children helped simplify instructions gauge motivation child tailor approach build confidence key points learned coaching young older athletes crosses employees people need consistent helpful direction improve performance ability hone craft athletes employees look coach boss leadership motivation help reach full potential skills arbitration automation budgeting budget concise conflict resolution client clients customer service delivery forecasting government leadership mba mediation negotiations payroll pick policies reporting safety scanning staffing strategic planning,FITNESS
athletic director coach pe teacher summary enthusiastic driven individual experience motivating students achieve academic athletic goals skills administrative management creative lesson planning curriculum development goal setting implementation athletic program development management experience athletic director coach pe teacher 082015 current company name city state successfully manage athletic teams plan sporting events lead sports programs foster teamwork develop students selfesteem develop implement physical education health lesson plans curriculum kindergarten seventh grades administer tests evaluations analyze student performance develop strong relationships students parents encourage collaboration faculty families achieve student success motivate self staff team members reach short long term performance goals esl teacher 012018 current company name city state teach children china ages 412 speak read write english using interactive powerpoint online platform provide feedback parents collaborate educators ensure best output student assess monitor students progress wellness coordinator powerplay instructor 032012 072015 company name city state planned instructed physical activity classes prek mothers day programs content specific developmentally appropriate support diverse group learners assisted prek mothers day classrooms needed created implemented managed wellness events members served liaison club outside healthwellness organizations youth fitness coordinator fitness coach 062011 012012 company name city state planned implemented games activities children taught importance physical activity healthy nutrition habits helping develop gross motor skills strengthening balance coordination taught exercise classes using calisthenics aerobics weight training stretching groups coeducational adults various ages physical abilities maintained safe motivating workout environment exercise classes demonstrating teaching good body mechanics proper form trainer bartender server 112010 012012 company name city state education training kinesiology 2010 louisiana state university sports studies concentration responsive classroom 2017 completed introduction responsive classroom workshop lifeguard first aid cpr certified 2016 american red cross,FITNESS
instructional designer summary dedicated efficient versatile professional credited combining project management data analysis grant writing expertise lead companies toward improved collaboration organization productivity proven track record developing implementing recordkeeping organizational systems streamline operations demonstrated ability create foster strong working relationships colleagues clients strong communicator particular expertise grant writing new program implementation deadline adherence highlights course design project management verbal written communication payroll budget management data collection reporting grant writing hiringonboarding new hire orientation event planning crossfunctional collaboration new process implementation deadline adherence experience company name city state instructional designer 112016 current assist faculty designing online hybrid facetoface courses assist faculty identifying testing implementing innovative new technologies assist faculty designing appropriate assessments mapped course program institutional objectives assist faculty ensuring compliance copyright intellectual property accessibility provide oneonone faculty training guidance use inclass online technologies attended workshops learning goals classroom management student motivation engaging learning activities developed partnerships industry secondary education institutions contributed ongoing staff training sessions company name city state grants contracts coordinator 012007 012012 associate recruited manage students financial accounts reconciled new institutional loans advances financial aid processed deferment forbearance requests verified new loans advances term uploaded borrower information campus partners posted various transactions appropriate software facilitator building successful partnerships local community industry statewide organizations assess skill training requirements fulfill community needs coordinated planning preparation grant proposals include gathering required data writing proposal provided vision direction overall implementation grant align approved grant award created distributed reporting grant authority coordinated additional continuing education programs needed company name city state marrow donor program coordinator 012005 012006 performed duties marrow donor program related promotion fundraising recruitment retention search management donors coordinated large annual fundraising event miracle match marathon waco firefighters escort donor courier stem cell donation company name city state clinical research coordinator 011998 012005 coordinated implemented two large cancer prevention trials various treatment trials marketing screeningrecruitment participants trial data collection reporting creation short articles area publications innovatively created tracked research studies using excel easing task completing daily status reports company name city state clinical research associate 011995 011998 reviewed research protocol institutional review board institutional research committee submissions assuring guidelines met prior review board members prepared agenda minutes institutional review board institutional research committee meetings education masters education instructional design 2016 western governors university city state usa bachelor science health sciences 2001 texas university corpus christi city state health sciences associates applied science medical office information systems 1995 temple college city state medical office information systems professional affiliations society certified clinical research professional socra 19982008 big toastmasters vicepresident public relations 2012 red carpet ambassador 201112 american business womans association 2015 present awarded stephen bufton memorial educational fund sbmef grant 2015 publications invited teaching technology presentations l bunkowski scott l trusty fall 2015 invited presentations transition online teaching learning texas rural education association fall leadership conference series texas new mexico recent mentoring teaching technology presentations l bunkowski scott l trusty dec 2014 presentation making journey together mentoring womens issues elearning us distance learning association international forum women elearning san antonio l bunkowski scott april 2014 presentation staying afloat achieving learning objectives without drowning deliverables texas distance learning association conference corpus christi skills administrative administrative support budget management budgets cancer data collection direction event planning finance financial functional fundraising grant writing grant proposals hiring inventory marketing meetings excel office multitasking organizational payroll project management promotion proposal publications purchasing quality recordkeeping recruitment reporting research vision written communication articles,DESIGNER
media administrator professional summary articulate executive assistant driven succeed bring value task strategic planning client relationship management expert creative professional extensive project experience concept development talents include customer service excellent listening skills communication skills core qualifications proficiency word excel power point lotus notesoutlook concur arriba internet dedicated leader collaborative approach resultdriven focus excel leading teams working independently proactive resultsoriented recognized eliminating errors inconsistencies experience company name september 2014 current media administrator city state review client accounts manage budgets monthly invoices request process credits communicate successfully negotiators monitor multiple databases keep track discrepancies clear timely manner follow client guidelines successfully led key projects resulted completion deadline company name january 2013 september 2014 customer liaison level department ophthalmology city state answer inbound calls patients providers demonstrating montefiore excellence schedule medical diagnostic testing appointments register new patients contribute team effort accomplishing related goals excelled quality scores effectively controlled release proprietary confidential information general patient lists manage multiple projects competent conflict resolution adhere strict hipaa compliance company name august 2012 november 2012 executive assistant city state provided assistance director medical house calls program preparing joint commission review compilation data research successfully led special projects reviewed patient satisfaction surveys files assisted administrative staff meet deadlines company name april 2012 june 2012 executive assistant city state provided organizational support provost administrative staff assigned create spreadsheets special projects organized budget allocations reconciling reviewed student appeals status prepared correspondence accounting financial documents analysis responded student requests directed appropriate persons departments resources company name october 2010 november 2011 licensed health insurance agent customer care specialist city state received inbound calls humana health insurance medicare part c members identified billing claims issues related drug copay deductibles premiums drug coverage performed rx calculations advised members pocket costs coverage gaps adhered hipaa regulations performed plan changes enrollments medicare advantage members annual enrollment period retrieved updated customer information within various company databases responded member inquiries resolved andor reprocessed company name may 2006 january 2010 administrative assistant city state provided exceptional administrative support c level executives including managing directordirector vice president investment banking consumer foods department recommended contract employee vice chairman provide administrative support senior vice president cfo late phone coverage managed calendars screened telephone calls managing director director vice president scheduled conference calls interdepartmental meetings acted department gatekeeper prepared domestic international travel itineraries including ground transportation prepared accommodations international guest clients confirming passport visa requirements liaised well airlines client offices verify relevant details created processed expense reports corporate charges timely manner confirmed accuracy resolved personal charges set high level breakfast lunches catering guest clients negotiated site locations confirmed budget business director planned specialty menus coordinated activities visitors reconciled purchasing orders office supplies expedited payments classified information filed sensitive documents compliance security procedures education briarcliffe college associate arts paralegal studies city state usa completed 57 credits towards associates arts degree professional affiliations member alumni association dress success worldwide 2012present association professional womens group ambassador mentor member alumni association henry street settlement 2012present job essentials training jet board member community action plan emergency preparedness 2014 present interests writer preparing publication 2015 volunteer community activities community harvest skills administrative support conflict resolution meetings outlook,DIGITAL-MEDIA
information technology consultant highlights software ms word outlook powerpoint excel access crm adobe acrobat xi professional snagittm hot docs legal document generation software ms windows xpvista78 ms windows server 20002003 hardware build repair upgrade desktop computers repair upgrade laptop computers install setup servers printers routers experience information technology consultant 122009 022016 company name city state basic computer network setup troubleshooting install software printers computer repair upgrade individuals microsoft excel spreadsheet creation accomplishments setup network small nonprofit organization created organizational spreadsheets daily operations marketing small businesses upgraded sql time matters edward sclay pa office administratorbilling assistant 082015 012016 company name city state assisted administrative duties operations departments created airtime spreadsheets assists revenue reporting assisted data entry internal billing system ucap assisted downloading various airtime carriers invoices data files assisted monthly airtime billing using ucap assisted activationdeactivation simsdevices ran usage airtime reports requested customer reconciled carriers charges ucap output placed orders received shipped packages funding settlement coordinatoroffice manager 082011 082015 company name city state responsible getting clients assets retitled respective trusts enter client data onto database legal document generation software build longterm relationships trust maintenance clients order office supplies legal document supplies answer phones assist clients questions problems concerns greet clients visiting office meeting schedule appointments manage attorneys calendar print legal documents prepare delivery binders review legal documents formatting errors missing information witness clients signatures legal documents notarize certain signatures generate funding instructions trust clients family legacy documents clients troubleshoot maintain computer network workstations accomplishments develop great working relationships trust maintenance clients growth client base 73 employment period manage probate process multiple estates time also overseeing funding assets new existing clients revenue generation manage office performed client services coordinator tasks handled funding settlement coordinator tasks alone daily basis student operations specialist 012002 122009 company name city state prepared student reports multiple state regulatory agencies national accreditation agency accet accrediting council continuing education training answered phones data entry new enrollments materials assigned reported inventory distribution student classroom materials data cfo monthly basis developed complex spreadsheets analyze qualitative quantitative data using excel visual basic published updated student policy catalog responsible protecting students privacy records requested third parties managed course scheduling 25 schools well student records transcripts reviewed feedback potential students first visit school quality control purposes maintained records complaints collaborated written responses accomplishments saved company 4 million strengthening controls textbook inventory developed system student records collection storage electronically company database collaboration programmers created process form thirdparties request student records accordance ferpa federal education right privacy act managed class schedules 25 schools using ms excel advanced formulas visual basic programming information technology coordinator 051996 052001 company name city state responsible installation troubleshooting windows 2000 workstations hardware printers peripherals software managed telecommunications system administration programming troubleshooting trained brokers new employees system applications processed stock certificates checks deposit respective client account answered main phone directed calls requested personnel supervised operations staff two cashiers one receptionist maintained records annual audits sec regulation compliance resolved trade errors committed brokers balanced error accounts branches earned series fasttrack promotions new accounts clerk lead cashier operations manager coordinator entrusted maintaining accuracy creditdebit balance millions dollars client accounts became primary technical troubleshooter go person entire lutherville branch 93 work stations well 6 remote satellite offices education certificate completion microsoft certified systems engineer training computertrainingcom january 2002 bs business finance january 1991 towson university city state business finance maryland notary public commission expires august 26 2018 microsoft certified systems engineer february 2002 skills administrative duties adobe acrobat schedule appointments asset management agency attorney balance basic billing billing system cashier catalog com computer repair upgrade hardware council credit crm client clients data entry database debit delivery fast financial information technology inventory laptop computers law legal legal documents marketing materials access microsoft certified systems engineer microsoft excel ms excel excel office outlook powerpoint ms windows windows 2000 2000 ms windows xp ms word network setup network notary public order office supplies organizational peripherals personnel printers profit programming quality control receptionist reporting routers scheduling servers sims software engineering install software spreadsheets spreadsheet sql system administration telecommunications phones phone answer phones troubleshoot troubleshooting upgrade vista visual basic visual basic programming written,INFORMATION-TECHNOLOGY
volunteer hr ivolunteer summary sponsorship required work us successful human resources professional masters qualification human resources experience challenging environment key skill sets include recruitment recruitment efforts scheduling posting positions follow offer letters seasoned executive 10 years staffing technology recruiting staffing experience highly successful track record big firms nokia also smallmidsized startup services firms extensive handson experience recruiting talent us india marketplace driving talent acquisition sourcing teams besides corporate sector also engaged nonprofit sector role key strength experience include extensive experience highvolume recruiting responsibilities within startups corporate environments partnering hiring managers understand skills background requirements opportunity provide expert advice coaching hiring managers throughout recruitment process conduct employment advertising campaigns programs developing managing network recruitment referral resources including limited networking schools colleges minority organizations state employment services employers professional associations participate recruitment interview selection candidates levels position openings promote work environment openly embraces individuals diverse backgrounds experiences source screen evaluate select candidates structured recruitment process designed obtain best candidates inform applicants job duties responsibilities compensation benefits work schedules working conditions company policies promotional opportunities related information utilize knowledge multiple recruiting sources dice monster hot jobs 3rd party vendors independent consultants execute various recruiting strategies generate qualified candidates costeffective efforts ie alternative sourcing utilize resume database sourcing tracking candidates proficiency employment interviewing techniques applicant appraisal demonstrated oral presentation written communication skills excellent relationship management skills develop successful networks within senior management staffing teams hr partners ability handle volume recruiting fast paced un structured environment adhering strict deadlines extensively worked taleo tool dynamic resultoriented individual years technical recruiting experience focused placement software engineersarchitects distributed mainframe database architectsdevelopersadministrators networksystemsecurity engineers web developers quality assurancetest engineers technical programproductproject managers development managers business analysts possess strong technicalbusiness acumen understanding technical requirements deep sourcing skills experience sourcing passive candidates excellent candidate assessment skills possess excellent knowledge recruiting hiring processes including sourcing interviewing reference checking tracking salary negotiations closing resourceful solutionfocused professional excellent interpersonal rapportbuilding skills responsible loyal reliable independent worker high level enthusiasm creativity selfmotivated professional achieves results superior ability coordinate perform several projects simultaneously placed highend technical professionals area information technology industry contract fulltime positions specialized software engineersarchitects distributed mainframe database architectsdevelopersadministrators networksystemsecurity engineers web developers quality assurancetest engineers technical programproductproject managers development managers business analysts highlights experience volunteer hr ivolunteer 062009 102015 job profiling key job requirements job postings provide support recruitment activities researched job boards resume database search right skilled candidates candidate suitability analysis job requirements based candidate motive contacting candidates scheduled interviews monitored job contracts agreements renewed conducted reference checks provided information recruiters developed global recruiting presentations international hr teams nonprofit sector recruitment matching unique job requirements candidate fitment becomes important aspect role responsibility covers finding right skill set job also includes trying candidate behavioral fitment job requirements unique requirements different walks life spanning across broad range functional areas technical recruiter 012007 012008 city state responsibilities technical recruiter 032006 012007 company name city state effectively recruited candidates internet research internal database cold calling referrals networking job fairs strategies responsible checking references negotiating terms rates project coordinating interview process extending offers closing candidates performed extensive recruiting senior softwaredatabase developers heavy focus technologies cc windows unixlinux net javaj2ee sql server oracle consistently 1 revenue generator gross margin well professional placement fee branch month month always ranked top 10 recruiters within region month responsible mentoring providing ongoing training support new recruiters serve resource learning navigating senior technical policies procedures responsible full lifecycle recruiting including networking screening interviewing candidates negotiating rates closing responsibility includes covering vast skill set varying java microsoft technologies oracle sap quality testing engineering software chemical mechanical also worked informatica data modeling data warehousing skills available market sourced extremely talented candidates high pressure short time durations client requirements managed logistics related candidate placement monitor hours work client feed back regular basis experience recruiting technical professionals across various levels technologies experienced recruiting variety technical skill sets various functional roles organization strong knowledge sourcing techniques including internet recruiting direct sourcing networking proprietary targeted search candidatetoclient matching extremely proficient requirement analysis communicating potential candidates experience recruiting informationapplicant tracking systems able multitask work fast paced environment senior executive 062002 062005 company name city mitra technology foundation organization working development sector aims leveraging information communications technology sector company collaboration different organizations runs recruitment programs provide required skills right places one flagship program run organization ivolunteer map job volunteering opportunities india developing countries across world right skill set hr jobs main thrust areas recruitment induction besides also involved internal employee communication activities related hr policies main job activities recruitment scheduling posting positions screen initial interview qualified candidates coordinate interviewing teams schedule induction new hire paperwork process new hires integration organizational functions systems working different requirements like medical teaching technical skills company used outsource kinds skills ready work sector job included covering technology space opening also opening nontechnical streams internal communications employees regarding company policies liaison staff personnel related matters appropriate parties accounting departmentpayroll benefit providers etc participate contribute variety hr projects tasks 5 education 2002 initial screening screeninterview qualified candidates efficient cost effective methods induction new hire paperwork process new hires integration organizational functions systems including facilitation new employee orientation internal communications academic credentials year degree university specialization balaji institute modern management india pm post graduate diploma management management 2002 symbiosis law college india mll masters labor laws labor welfare labor laws labor welfare 2000 bachelor commerce h p state university india bachelor commerce commerce skills net academic accounting aims c c closing cold calling contracts client data modeling database data warehousing fast focus functional hr informatica j2ee java linux logistics market mechanical mentoring microsoft technologies windows negotiating networking internet research oracle organizational payroll personnel policies presentations profit quality recruitment recruiting requirement sap scheduling sql server teaching unique unix,HR
sr freelance designerproduct development manager summary product development managersr designer apparel packaging graphics responsible delivering fashion needs wide range products ability collaborate product development team execute production create trendtheme boards color palettes handcomputer sketch strong understanding production well cost structure technical packages ability provide clear accurate complete specifications style area expertise strong fabric knowledge cut n sew wovens sweaters skills adobe creative suitesillustrator photoshop indesigncc microsoft office excel word power point lotus notes outlook cad ned graphicseasy weave easy knit coloring repeat working knowledge u4ia kaledo pdmplm experience sr freelance designerproduct development manager 072012 current company name city state worked cross functionally building maintaining relationships product development departments execute product details including construction detail color form style fit graphic application trim etc worked directly clients stages development production worked clients selling designing interior homes ballard designspottery barn kids developed packaging multiple apparel footwear companies tjxavery dennison designed graphic design tshirtspet wear b positive projectpetrageous designs designed childrens apparel including sleepwear sweater sets rompers dresses baby togsbaby fairzutano sr apparel designerproduct manager 102002 062012 company name city state managed developed product development process designed artwork graphics specific classifications apparel focusing mens ladies childrens apparel worked product teams build design garments fit costing structure providing new exciting assortments cross functional leader led teams including merchants overseas offices management product development drive accountability enroll team commitment meet business objectives use relevant appropriate resources accurately determine anticipate validate current future trends competition retail landscape business drivers grew childrens sweater business 100000 business 1000000000 business 10 years designed 600 unique styles 4 month period time saved 30k print development utilizing artwork prints departments monitored production flow accordance company calendar reviewed wip work progress reports ensure time delivery provided accurate sketches including detailed closeups technical designs approved submits including lab dips knit downs strike offs labelpackaging fit production trained mentored team 3 designers 20 freelance contractors senior designerproduct manager 091999 102002 company name city state merchandised designed product line childrens juniors cut n sew woven fabrications supervised sourcing process achieve best possible cost throughout creation process managed sourcing ordering fabric yardage trim details specific classifications season created utilized pdm design sketches specification pages attended fittings prototype meetings production samples responsible merchandising apparel product per delivery partnered team throughout development cycle initial tech pack print fabrications end product responsible completing technical line drawings keeping visual needs date building detailed tech packs present effectively confidently levels organization prepares global price proposals using established tools guidelines consulted buyers mmc competitive situations arise traveled overseas offices asia 24 times year ensure correct fabrication development execution production accurate strong organizational time management communication presentation skills managed 2 designers created mentored designers pathway growth promoted home textiles account manager company name city state managed development process design implementation home décor candles seasonal products domestics home textiles worked overseas factories sample negotiate price package line items sale worked buyers development offshore sourcing seasonal programs presented merchandised planogram buyer seasonal programs end caps worked designers creating bedding window treatments tocreate mix match line responsible executing key strategies projects creating mood boards aid buyers managed team 4 assistants education training bachelor science textile design 1992 syracuse university city state skills productbrand development trendcolor sourcingnegotiation print repeattextile design technical fit knitwear expert,APPAREL
director engineering summary managerdirector engineeringresearch developmentproduct developmentdesign versatile highly competent mechanical engineering professional offering 10 years experience product design development manufacturing industry demonstrated success onsite technical support installation maintenance systems troubleshooting testing expertise project management techniques implementing engineering changes performing testing design changes track record handling welding fabrication material handling material processing procedures along managing project budgets possesses technical engineering skills ability analyze issues devise continuous process improvements incorporate initiatives increase efficiency streamline operations decrease overall expenses minimal resources successfully built production department staff zero 20 approximately 5 weeks completed project 20 days early 15 budget amer industrial technologies efficiently managed engineering 30mm nuclear safety related project including 10 large stainless steel process tanks amer industrial technologies brought three new products market design changes manufacturing efficiencies helped reduce manufacturing cost two products 30 roberts filter group areas expertise project engineering production product design product development testing knowledgeable welding fabrication material handling processing procedures project management direction internal external quality audits instrumentation control project budgets multitasking fastpaced environments highly organized strong analytical abilities articulate oral written communication quick problem resolution decision making client relationship management continuous process improvement innovation team building training development experience director engineering january 2013 current company name city state roberts filter group designermanufacturer equipment municipal water filtration approximately 100 employees company business 125 years responsible running engineering department including project engineering instrumentation control product development overseeing work assignments attending management meetings project meetings product development testing preparing reviewing drawings meeting clients job sites calling customers vendors major contributions brought three new products market design changes manufacturing efficiencies also helped reduce manufacturing cost two products 30 oversaw installation two performed field engineering service troubleshooting directed crossfunctional engineering department staff ranging 1020 employees efficiently oversaw successful delivery projects totaling 35mm strategically planned short longterm projects engineering department managed project budgets ensure profitable delivery project engineerengineering managerproduction director january 2009 january 2013 company name city state amer industrial technologies custom manufacturer code tanks equipment nuclear nonnuclear power plants nasa etc 30 employees responsible development welding including gtaw gmaw fcaw saw smaw processes fabrication material handling material processing procedures well development design document control general engineering procedures managed project budgets ensure profitable delivery ensured utilization adherence proper procedures planned fabrication processes resources used daily basis qualified certified lead auditor major contributions built production depart staff zero 20 5 weeks completed nuclear safetyrelated project 20 days early 15 budget provided quotations quick turnaround projects maintained production schedules budgets effectively oversaw successful early delivery nuclear nonnuclear projects totaling 15mm directed workflow supervised trained engineering production department personnel staff ranging 1020 employees also developed estimates jobs company bidding created longterm fabrication schedules including resource loading personnel equipment meet customer expectations strategically planned short longterm projects production department engineering department proactively led development commercial grade dedication program accordance 10cfr50 appendix b asme nqa12008 2009 add asme section iii nca38004000 conducted internal quality audits external vendor quality audits evaluating vendors placement qualified suppliers list project manager large fabrication project including 10 large diameter stainless steel process vessels project value exceeded 30mm supervised designers engineers well managed staff 610 employees responsible maintaining project schedule purchasing materials services equipment creating workflow documents including job travelers weld maps preparing code calculations major contributions developed new standardized drawing design calculation procedures streamlining preparation approval process reduced time required approximately 30reduced fabrication inefficiencies streamlining schedules workflow documentation saving approximately 10 overall project budget directed workflow supervised trained engineering drafting department personnel managed engineering 30mm nuclear safety related project including 10 large stainless steel process tanks provided technical oversight fabrication activities efficiently reorganized nuclear commercial quality programs exceed current requirements cofounder january 2008 january 2009 company name city state balance plant engineer january 2007 april 2008 company name city state corporate thermal performance engineer june 2005 january 2007 company name city state fellow july 2006 september 2006 company name city state chosen 1 2 exelon nuclear employees 1 5 americans attend world nuclear university intern june 2002 august 2002 company name city state education ms mechanical engineering 2005 tulane university city state mechanical engineering bs mechanical engineering 2003 tulane university city state mechanical engineering linstitut francais de méchanique avancée ifma city france semester abroad program design heavy truck tires michelin tires affiliations engineering intern certification louisiana pursuing professional engineering license skills academic ansys autocad budgets budget c programming cad clients delivery product development documentation drafting functional drawing macintosh market materials math matlab meetings excel ms office powerpoint 2000 windows 95 98 word operating system personnel 35mm proengineer processes purchasing quality quick safety solidworks troubleshooting unigraphics vista welding workflow additional information academic memberships student member tulane university deans advisory board outstanding teaching assistant department mechanical engineering 20032004 tau beta pi national engineering honor society pi tau sigma national mechanical engineering honor society american society mechanical engineerstreasurer tulane chapter 20002003 golden key honor society awards 2002 ashrae outstanding junior award excellence field thermal studies fluids 2014 ironman lake placid finisher,ENGINEERING
staff accountant experience august 2013 current company name city state accounting manger report cfo manages 4 colleagues accounting department consists 2 accounting clerks 1 financial analyst 1 volunteer lead person aspects close including preparing entering 30 journal entries preparation 35 balance sheet reconciliations developed new easier ways journal entries month end process using microsoft excel reduced journal entry keying day half allowing time analysis revamped old cost reporting 990 templates using excel make process easier colleagues would enter information system cut lead processing time making entire submission time faster system senior leadership selected point person help system office install run peoplesoft finance st marys hospital directly responsible training staff hospital assisted system developing financial statements used today assisted hospital directors planning execution departments aop next fiscal year assisted making 5 million dollar turn around total hospital ebida fiscal year 2015 responsible maintaining tracking 75 million hospital fixed assets developed new fte position control productivity report using complex queries reports microsoft access june 2006 august 2013 company name city state staff accountant report finance supervisor assisted financial month end close preparing 20 journal entries 25 balance sheet reconciliations developed various sales tgp contribution margin reports using microsoft access excel led division creating projects would strip relevant information report put excel using monarch data mining software developed 30 models division use developed excel macros help make entering journal entries easier month end corporate office started using month end close assisted developing automated reporting system would distribute reports sales force senior management every morning led department helped maintain division infrastructure developed reports track assets give check list case hard drive crash maintenance activity report still used day division created sales report excel used links macros formulas show sales persons sales tgp cases using drop box selecting name december 2003 june 2006 company name city state accounts payable report controller accountable coding paying accounts payable invoices including getting management signature along following invoice discrepancies assisted getting purchase orders warehouse entering purchase order system developed new spreadsheet help track fuel expense tracking operations assisted month end close process asked take sales tax beverage tax journal entries division accountable 5 balance sheet reconciliations division developed spreadsheet keep track customer credits salesman reimbursements developed report show many purchase order shorts vendor warehouse id staff accountant march 2001 december 2001 company name city state reported assistant controller accountable inventory 15 sprint stores area led month end inventory counts store would send results would match purchase order sales make sure everything tied accountable process stolen warranty damaged phones making sure received correct credit back sprint education irs 990 tax reporting submission cms cost reporting submission property tax exemption submission aop budget planning bachelor arts accounting may 2000 western illinois university city state accounting associates degree accounting may 1997 black hawk college city state accounting st marys hospital leadership team skills accounting accountant accounts payable balance sheet budget planning cms controller credit data mining senior management finance financial financial analyst financial statements fixed assets hard drive inventory leadership macros microsoft access microsoft excel excel office monarch month end close process month end close next peoplesoft coding reporting sales spreadsheet supervisor tax phones,ACCOUNTANT
engineering assistant summary knowledgeable engineering superintendent wellversed supporting projects managing related documentation firstrate multitasker problemsolver organizer methodical thorough approach proficient power points word documents skills administrative support ap critical thinking doors engineer senior management forms functional leadership machinery navy oil organizational pearl personnel personnel management pick problem solving progress project management proposals quality assurance repairs reporting requirement switches time management troubles technical review blueprint understanding project support document control engineering operational functions sharepoint manufacturing systems integration team management experience 012019 current engineering assistant company name city state annual salary 60468 usd hours per week 40 series 0802 pay grade e7 im currently engineering professional 20 years experience department navy continually providing technical expertise twelve ships stationed throughout waterfront also provide technical expertise visiting ships trained assisted well 60 junior senior enlisted commissioned officers problem solving management equipment repairs throughout water front primarily responsible maintenance training homeported surface ships joint base pearl harbor hickam jbphh hawaii operational area ship ever missed mission requirement im serving position preparing multiple ships forward deployed fleet operations also providing administrative support family members sailors fall command electrical superintendent responsible operating repairs performing organizational intermediate maintenance electrical components integrated bridge control systems gas turbine engines main propulsion machinery auxiliary equipments prolusion control systems assigned electrical electronic circuitry printed circuit alarm warning circuitry adjust indicating micro switches determines fuel tank level dispose hazardous material hazmat document meter readings inspects fluid samples inspect hazmat storage areas maintain air compressors air systems alarm indicating systems alarm monitoring systems ams automatic control valves automatic electronic controls auxiliary control console acc bell data logger blowin doors bus transfer switches cannon plugs console cooling fan components console filters damage control console dcc demister pads detector components electrically operated valves electric plant control console epcc electrical controllers electrical motors electrical relays fuel oil coalesces fuel oil systems halon systems hydraulic systems indicating relays intake louver hatches lever control components light emitting diode led circuits local operating panel lop maintains gas turbine gt compressor sections engine components fuel system components fuel systems generators generators assembly components inlet exhaust systems components lube oil systems module components power turbine components water wash systems operates gas turbine gt engines generator sets remotely locally operates lube oil systems jacking gears local operating panels lop lube oil service systems seawater cooling pumps main switchboards waste oil systems ships control console scc perform gas turbine gt engine components functional checks preoperational engine support systems alignment checks generator sets preoperational support system alignment checks replaces automatic control valves frequency regulator components tests electrical transformers equipment vibration sensors ships service air systems adjusts auxiliary control console acc frequency regulators fuel systems control console fscc voltage regulators approves repair quality assurance forms maintains controllable pitch propeller cpp controllable reversible pitch crp systems converter inverter components electronic enclosures fuel systems control console fscc indicating micro switches prewired board print circuit board components salinity cells torsion meters operates maintains propulsion auxiliary control console pacc propulsion control console pcc prepare equipment calibrations schedules repair quality assurance forms review automated alarm data logs engineering equipment degradations repair quality assurance forms shiptoshore maintenance progress reports test troubleshoot auxiliary control console acc converter inverter components indicating micro switches test frequency regulators hydraulic system components voltage regulators update engineers bell logs reviews engineering equipment degradations provides technical administration leadership project management communications gas turbine systems technicians support twelve different federal assets throughout waterfront effectively manage assets personnel located throughout waterfront used highly developed critical thinking skills personnel management skills efficient time management skills successfully deployed skills aided ability deliver uninterrupted services multiple assets allowing department navy utilize asset discretion without delay routinely seek professional development continue hone skills proficient selecting appropriate means methods funding source personnel maintain assets early detection faults would delay mission requirements appropriately pick correct funding vehicle future maintenance actions includes major projects modernization projects sustainment projects recurring maintenance assignments current work assignments highly time sensitive due continuous operational requirements fully capable meeting deadlines working within rigid timeframes gauging progress using quantifiable measures milestones fully capable reporting progress senior management tasked subject matter expert developing modernization projects scope work also subject matter expert sustainment projects assisted development requests proposals 062014 122018 electrical superintendent company name city state uss john paul jones ddg 53 unit 100158 box 1 fpo ap 966691271 joint base pearl harbor hickam hawaii united states annual salary 60468 usd hours per week 40 series 0802 pay grade e7 oversaw master project scheduling well plans specific materials work assignments required complete job performed efficiency quality installing repairing electrical projects provided empowering leadership ensure positive production outcomes consistent team morale checked compliance quality work performed kept team members worksites compliance safety standards developed improved training protocols alignment company goals monitored compliance local state codes job specifications deliver superior quality resolved production challenge including supply shortages inclement weather delays initiated updated drawing package increase manufacturing productivity supported advised mentored levels personnel followed electrical code manuals install repair electrical systems provided technical supervision support instrumentation electrical ie supervisors instrument electrical planners contract personnel took ownership electrical crew schedule developing short longterm lookahead schedules align execution plans 102007 112010 engineering assistant company name city state annual salary 45000 usd hours per year 40 series 0802 pay grade e5 e6 uss port royal cg 73 fpo ap 966751193 joint base pearl harbor hickam hawaii united states supported advised mentored levels personnel enforced safety regulations penalized workers following work safety agreements reviewed monitored cost manhour budget installation process develop staff facilities equipment tool requirement plan functioned crew leader overseeing work lowerlevel licensed electricians trade helpers followed electrical code manuals install repair electrical systems obtained proper permits carry electrical work facility construction projects generated highly productive cycle times labor equipment materials identifying evaluating job cost reduction strategies provided technical supervision support instrumentation electrical ie supervisors instrument electrical planners contract personnel took ownership electrical crew schedule developing short longterm lookahead schedules align execution plans meticulously tested installations check continuity circuits compatibility safety components using test equipment ohmmeter amp meter voltmeter oscilloscope delivered positive reinforcement constructive criticism employee work efforts investigated accidents injuries preparing reports findings coordinated efficient maintenance schedules keep systems running peak levels researched provided timely resolution service discrepancies eliminated knowledge gaps managing continuous training mentoring strategies new junior personnel established enforced clear safety policies protect workers injury monitored employee work levels optimized performance strategic approaches determined schedules sequences assignments work activities based priority quantity equipment personnel skill 102002 092007 electrical apprentice company name city state annual salary 35000 usd hours per week 40 series 0802 pay grade e1 e5 listened directives senior electrical professionals complete efficient tasks completed semiskilled skilled work supervision fully qualified supervisors maintained organization cleanliness safety work areas gathered required tools equipment task increase efficiency promoted workplace safety reported potential hazards quickly work center supervisor utilized knowledge equipment test wiring system parts electrical flow function reviewed blueprints electrical schematics perform tasks specifications put new new electrical components fixtures motors operated hand power tools diagnostic equipment complete various aspects jobs inspected existing wiring identify problems short circuits examined tested electrical systems locate loose connections faults make proactive repairs followed relevant electrical building codes job set equipment configured settings optimal performance demonstrated strong foundation safety knowledge implemented industry best practices built controllers panels complete system installations education training 092000 ged state ohio city 022002 military training identify basic engineering navy course a6510118 engineering common core city 032002 nv17040420 basic propulsion equipment navy course a6510120 engineering mechanical city 052002 navy course a6520298 gas turbine mechanicalelectrical school navy course a6520298 gas turbine mechanical city 082002 nv17151793 navy course a6510119 navy course a6510119 engineering electrical city 082003 a6520240 shipbd gage cal navy training history course a6520240 navy course a6520240 shipbd gage cal city 092009 navy course a4950018 shipboard firefighting navy course a4950018 shipboard firefighting city 022010 navy course a6520188 waste heat boilers navy course a6520188 wh bwfw tt cert city 012011 navy course a0120077 class facilitator instructional delivery continuum city 022015 navy course g6510613 machinery control system navy course g6510613 machinery control system city 022019 navy course j5000029 marine maintenance ship repair 3m system coordinatorinspector city,ENGINEERING
senior accountant finance controller summary aim work progressive organization growth oriented position gives enough scope sharpen skill accordingly latest demands time work towards growth organization seek challenging avenues knowledge experience matches organizations growth continue achievement organizational goals betterment career prospects highlights msword msexcel windows internet software hardware tally peach tree manual accounting leadeship well knowledge complete erp system working closely accounting modules per business rules ample knowledge basic computer applications use full daytoday office administration created maintained efficient communication system within assigned department across departments well knowledge various accounting softwares accomplishments title study working capital management client ulccs private limited 45 days duration 2012 description project entitled “ study working capital management ” study various aspects related company peer groupswhich includes fund holding statement income statement balance sheet key financial ratios variance analysis done know financial performance company experience senior accountant finance controller nov 2013 aug 2015 company name responsible safeguard companys revenue ensuring products services well marketed existing clients covered type concerned duties include data entry bank reconciliation debtors creditors reconciliation keep company documents data confidential handling petty cash book managing accounts receivables payables review accounts statements periodically maintaining payroll invoicing lc preparation invoice factoring payroll administration salary employeesin tally excel internal auditor feb 2010 jul 2011 company name performs administrative clerical duties ensures adequate monitoring supplies materials required ensured proper inventory responsible safeguard companys revenue ensuring products services well marketed existing clients ensure suppliers parties paid time covered type concerned duties include data entry bank reconciliation debtors creditors reconciliation review accounts statements periodically maintaining payroll keep company documents data confidential handling petty cash book maintenance accounts file ensuring accuracy completeness managing accounts receivables payables coordinate banks assistant accounts clerckdocument controller jan 2008 jan 2010 company name state charge recording filling personal data every staffs bank maintenance accounts file ensuring accuracy completeness managing type files handling petty cash book covered type concerned duties include data entry bank reconciliation debtors creditors reconciliation review accounts statements periodically prepared supporting documentation auditing whenever customers auditors required education mcom master commerce commerce 2013 madras university city state india affiliated madras university 2013chennaiindiadistance educationand specialised commerece mba finance marketting 2013 karpagam university college city state india successfully completed 20112013 batchspecialized finanace marketting bcombachelor commerce commerce 2010 calicut university city state india specialized commerece accounting softwares certifications proffessional accounting 2009 ipa city state india gpa gpa 72 gpa 72 mba certifications diploma business proffessional programmer olevel duration 1 year platform windows certified doeacc society govt india business professional programmerolevel aictedit scheme description objective course programming computers solving problems title microsoft office duration 6 month platform windows description completed office automation including msoffice excel title professional accounting duration 6 months platform windows accounting practice practical accounting certified cpa ipa vatakara description complete manipulation accounting softwares manual accounting languages english malayalamhindi tamil read write english arabic hindi malayalam personal information date birth 14051987 marital status engaged permanent address rabiyas house vatakarabeach po kozhikode kerala676506 nationality indian languages known speak english malayalamhindi tamil read write english arabic hindi malayalam current location doha qatar driving licence indian passport j1888069 visa status yearly work visit qatari id 28735642209 additional information highly committed positive attitude self confident dedicated diligent worker result oriented given time adaptable environment carries valid indian driving licence ability face challenging responsibilities strong positive attitude quick adaptability flexibility work selfstarter seeks new challenges responsibilities ability work independently part team professionals levels skills academic accounting accounting software accounts receivables administrative auditing balance sheet bank reconciliation basic book clerical hardware computer applicationsclients data entry documentation erp erp 9 filling financial inventory invoicing managing materials msexcel excel msoffice microsoft office windows msword office administration office automation payables payroll peach tree peachtree programmer programming read recording scheme type variance analysis,FINANCE
sergeant e5 aviation supply specialist summary highly motivated ambitious individual able give timely accurate advice guidance support team members individuals possess excellent management skills ability work minimum supervision whilst supporting fellow team members proven ability lead example consistently hit targets improve best practices organize time efficiently looking forward make contribution part team hopeful genuine opportunity progression highlights inventory tracking budget management shipment consolidations planning decisive inventory control warehouse fulfillment resultsoriented logistics network analysis detailoriented strategic planner cost reduction flexible works well independently customer serviceoriented accomplishments · received navy marine corps achievement medal serving squad leader2nd platoon female engagement team 2nd marine division forward coordinated three female engagement teams led 85 missions engaged 1900 local nationals 1300 engagements serving direct support 3rd battalion 2nd marine regiment march 2011 october 2011 · received navy marine corps achievement medal serving maintenance material control expediter support 31st marine expeditionary unit january 2009 july 2009 uncompromising work ethic daily determination unique skill liaison civilian military supply systems enabling vma211 fully support 31st meu operations · received certificate commendation serving expeditionary airfields supply warehouse clerk commanding generals inspection 2 august 2010 6 august 2010 superior leadership organizational skills managerial abilities · received letter appreciation volunteering teach mentor educate newly promoted corporals within marine wing support squadron 271 squadrons noncommissioned officer transition course nco suicide prevention experience 072013 072015 company name order track receive distribute organizational level maintenance consumable repairable material av8b harrier whilst phase maintenance inspection plan inventory management technique avoid shortages excesses charge tool control program respirator program verifying toolbox inventories respirators logs records date broken tool reports daily tools accounted logs properly filled prepared required documentation issue turnin consumable repairable components assist annual ammt identifying shelflife items ensuring correct inventory peb organized electro static discharge safe areas within federal safety regulations researched requisitioned squadron requirements nalcomis ooma tracked preexpended bin replenishments requisitions via nalcomis ooma legacy compiled reconciliation reports provided briefings debriefings assisted resolution customer complaints brief requisition delivery dates supervisors workers weekly basis supplying critical information throughout entire scheduling expediting process maintain records maintenance installation develop positive relationship staffs customer meet productivity goals update individual qualifications records iqrs maintenance personnel documented forms cases required emergency assistance within regulations safety policies procedures charge weekly payroll 20 crew workers diligently ensuring correct input individuals assigned hours include annual leave sick leave overtime 122012 122012 sergeant e5 aviation supply specialist supervised trained evaluated personnel marines proficiently support 10 marine aircraft squadrons 15 intermediate maintenance activities performed warehouse operation duties including receiving inspecting locating storing rotating safekeeping issuing preparing shipping material return disposal supplies equipment related support supply operations received processed estimated 1700 high low priority repairable requisitions direct turnovers monthly screened squadron requisitions via nalcomis processed accuracy maintained estimate 1700 assets 100 accountability valued 170 million dollars managed receipt stowage thru integrated barcode system approximately 10000 consumable line items estimated value 72 million dollars served senior supply liaison vmaq3 direct support red flag advanced aerial combat training exercise hosted nellis air force base yielded expeditious procurement 34 million dollars aircraft assets locally abroad 102010 012012 female engagement team liaison platoon leader company name city state successfully completed 5 month preafghanistan deployment training consisting enhanced marksmanship program improvised explosive device training casualty assessment immediate action drills combat lifesaving survival evasion resistance escape training peacetime governmental detention hostage detention basic combat trauma training tactical operator call medevac human terrain cross cultural engagement training combat lifesaving live tissue training search procedures pastudari language training contributing completion successful tour musa qaleh served team leader 3rd battalion second marines district stabilization thematic team providing expert guidance battalions critical health education intelligence oversight planning meetings submitted 125 action reports include detailed summary operations patrols engagements team participated within time frame 48 hours end mission via email secret internet protocol router network fet headquarters order provide timely assessment intel area operation coordinated scheduled employment three fets total six marines one corpsman within musa qaleh district center nowzad district center shirghazay directing strategic initiatives achieve completion staffing first womens center musa qaleh provided safe location women girls meet receive literacy health classes taught fet continued local women awards recognitions received navy marine corps achievement medal serving squad leader2nd platoon female engagement team 2nd marine division forward coordinated three female engagement teams led 85 missions engaged 1900 local nationals 1300 engagements serving direct support 3rd battalion 2nd marine regiment march 2011 october 2011 received navy marine corps achievement medal serving maintenance material control expeditor support 31st marine expeditionary unit january 2009 july 2009 uncompromising work ethic daily determination unique skill liaison civilian military supply systems enabling vma211 fully support 31st meu operations received certificate commendation serving expeditionary airfields supply warehouse clerk commanding generals inspection 2 august 2010 6 august 2010 superior leadership organizational skills managerial abilities received letter appreciation volunteering teach mentor educate newly promoted corporals within marine wing support squadron 271 squadrons noncommissioned officer transition course nco suicide prevention education specialized training certificates licenses permits marine aviation supply school usmc lance corporal leadership course usmc noncommissioned officers leadership course usmc sergeants distance education program usmc staff noncommissioned officer career distance education usmc naval aviation material control management usmc lean six sigma airspeed white belt course usn lean six sigma airspeed yellow belt course usn 24hour hazardous material handlers course usmc active forklift license willing travel relocate skills air force basic computer literate delivery directing documentation email forklift forms frame inspection 2 inspecting inspection intel inventory management inventory leadership team leader logistics managerial meetings mentor access excel office outlook powerpoint word navy naval network organizational skills organizational payroll personnel policies procurement receiving maintain records router safety scheduling shipping six sigma staffing strategic supervisory trauma unique additional information possess valid dod secret security clearance willing travel relocate,AVIATION
customer success advocate professional profile operate register efficiently effectively keep receiving area organized maintain cleanliness area assist customers requests able help customers questions electronics ability work customers employees variety culturally diverse backgrounds ability analyze problemssituations make wellreasoned decisions communicate customers clearly efficiently person via telephone qualifications xp vista win7 win8 win10 strong knowledge linux operating system multiple distributions including ubuntu linux mint centos redhat proficient use macintosh operating systems proficient navigating editing registry files extensive knowledge using supporting microsoft office suite 2003 2007 2010 2011 2013 includes word excel powerpoint access lync livemeeting frontpage onenote publisher project extensive knowledge instant messaging clients microsoft lync skype business yahoo facebook messaging google hangouts etc proficient use videochat software google hangouts skype oovoo etc extensive knowledge using supporting email clients outlook gmail mac mail etc extensive use google apps extensive use virus protection virus removal software extensive knowledge pc components peripherals extensive knowledge building upgrading troubleshooting pcs proficient mounting configuring televisions audio equipment security systems introductory knowledge multiple coding programming languages python php javascript html extensive knowledge recovering failing operating systems data within corrupted machines strong knowledge raid storage configurations proficient using mobile devices email lync tasks required experience customer success advocate november 2015 current company name ability support multiple customers via live chat simultaneously monitor chat ticket queue escalation ticketschats tier ii support team needed technology support specialist june 2013 november 2013 company name city state oversee classroom operations assist classroom projectors computers install maintain upgrade computer hardware peripherals software centralsouthern nau extended campuses region assist users via lync telephone email person troubleshoot find solutions problems computer hardware software equipment computer issues install upgrade maintain configure antivirus applications faculty staff students maintain full virus protection constant support classrooms faculty computer projector network problems also continuous resource general technical questions modify existing television computer equipment adapt special needs work directly faculty students staff support distance education provide strong input requirements classroom computer lab equipment assist maintaining creating new documentation processes used across state computer labs classrooms user machines determine required hardware upgrades make recommendations based users needs coordinate nau department academic computing network infrastructure support faculty support units client applications distance education identify assist investigating issues circumstances provide recommendations alternatives difficult situationsquestion problems involving staff maintain create documentation processes used statewide campuses computer labs users proficient using program ghost install images lab user machines monitor naus task management environment work team solve close tickets made assisted north valley building move mountedinstalled 25 projectors set offices faculty staff also connected lab workstations classrooms proficient use active directory diamond postghost database ability work people culturally diverse backgrounds ability effectively prioritize use good judgment make effective use time demonstrated initiative productivity working independently familiarity tcpip networking routing network services install technician january 2012 june 2012 state installation television audio security equipment working audio video network wiringcabling responsibly mounting televisions speakers sound bars well tvaudio receivers required set wired wireless networking equipment properly run cables throughout officehome hardline merchandiser electronics associate june 2013 november 2013 company name city state education high school diploma 2014 sandra day oconnor high school city state bachelor science computer information technology 2017 northern arizona university city state computer information technology skills academic active directory antivirus audio cables cabling hardware upgrades computer hardware client clients database documentation editing email email frontpage ghost html php javascript linux mac macintosh messaging access excel mail microsoft office suite office windows operating systems outlook powerpoint publisher win win7 win8 word network wiring network networking operating systems operating system pcs pc components peripherals processes coding programming python raid redhat routing sound tcpip networking telephone tv television troubleshoot troubleshooting upgrading upgrade video vista,ADVOCATE
hr customer service representative summary excellent team player legal background abilities interpret laws procedures policies processes clientoriented resultsdriven deadlineoriented high degree initiative capable undertake resolve numerous complex assignments minimal supervision outstanding interpersonal communication customer service skills adept organize plan prioritize tasks strong attention details comfortable working fastpaced multicultural environment experienced quantitative research data analysis highly proficient microsoft suite world excel power point working knowledge world bank group systems including people soft 91 sap remedy highlights hr policies procedures expertise new employee orientations peopleoriented organized staff training development accomplishments recognized top performer intake team successfully handled 4258 incoming calls represents 25 total incoming calls fiscal year 2014 15 average 10 incoming calls allocated intake team resolved approximately 80 emails inquiries weekly basis within average 14 days 30 less 2 days service level agreement experience 012002 hr customer service representative 112012 current company name respond inquiries hr policies procedures clients dependents via telephone emails fax walkins ensure queries logged tracked remedy database promote quality assurance liaise related departments include hr teams visa payroll accounting travel deliver timely service educate clients availability usage self service options contribute issues identification inclusion knowledge base research policies procedures including departmental federal agency guidelines provide current comprehensive responses run analyze daily reports benchmark employee performance compliance adhering 2 days service level agreement delivery service maintain tasks track respond deadlines priorities accomplishments recognized top performer intake team successfully handled 4258 incoming calls represents 25 total incoming calls fiscal year 2014 15 average 10 incoming calls allocated intake team resolve approximately 80 emails inquiries weekly basis within average 14 days consultant project manager 092009 072012 company name wrote policy procedures completed department health licensing requirements credentialing wrote business related correspondence collected data create client database organized client record filing updated maintained clients records held presentations business opportunities quest expansion little supervision prepared appointment package including salary fringe benefits letter intent security medical clearance processes created employee file checklist documents submitted application prepared comprehensive accurate materials presentation accomplishments obtained agency home health care license operate pennsylvania designed marketing plan increased clientele 3 startup venture liaison officer 072006 042009 company name city state organized presentations business partners regarding objectives achieve partnered physicians obtain prior authorizations services maintained managed 100 clients accounts ran reports evaluate employee productivity benchmark case load increase rate quarter another liaised clients physicians insurers management inquire potential service improvement suggestions communicated important service related information clients upper management provided feedback client promote quality service accomplishments created powerful information flow procedure improve communication developed reliable client health insurance database education master business administration business administration master private business law southeastern university city state france private business law skills accounting agency benefits clientele client clients database delivery department health fax filing hr insurance marketing plan materials payroll policies presentations processes quality quality assurance quest research service level agreement supervision telephone,HR
instructional coach summary passionate hardworking educator 30 years experience curriculum instruction professional development worked elementary teacher sacramento county office education curriculum specialist instructional coach providing onsite support professional development teachers administrators throughout state recently focused helping districts transition common core state standards led numerous trainings implementation effective use classroom experience 112011 012015 instructional coach company name conducted researchbased professional development trainings teachers staff direct interactive instruction common core implementation strategies achievementfocused coaching provided training assistance standardsbased lesson design support students particular focus english language learners delivered inclassroom coaching services included demonstration lessons coplancoteach sessions observationfeedback consultations supported districts implementation synced solution webbased tool provides ccss scope sequence english language arts mathematics k12 unit progress monitoring assessments integration existing textbooks materials utilized pc microsoft office word outlook internet search engines daily basis 081997 122009 company name 012015 012012 curriculum specialist english language arts company name served coordinator reading lions project k3 funded packard humanities institute phi scheduled organized projectwide meetings events acted liaison phi 27 california school district coordinators served coordinator instructor recruitment support reading first ab466sb472 institutes recruited hired scheduled monitored evaluated 600 seasonal instructors statewide fiveday 40 hour professional development institutes open court reading 2002 hm reading 2003 scheduled organized training instructor workshops served lead instructor hm medallions member development team produced edited training materials k6 ela state adopted programs served sitecoordinator institutes 1200 participants various cities throughout california scheduled supported national presenters statewide reading lions center events utilized mac microsoft office word excel powerpoint filemaker pro daily basis 081981 061997 classroom teacher company name city provided instruction multiple content areas develop academic skills differentiating needed gate struggling students english language learners collaborated fellow teachers administrators instructional practice assessed recorded communicated students academic socialbehavioral progress planned coordinated outofclassroom learning experiences field trips science camp collaborated parents psychologists psychiatrists educational therapists tutors provide accommodations students specific learning disabilities behavioral needs education 1983 specialist credential mildmoderate coursework csu sacramento 19911995 multiple subjects credential csu sacramento 1981 life credential granted 1976 bachelor science anthropology university california city anthropology action learning systems direct interactive instruction action learning systems building background elamath common core state standards sb 472 training instructors lead instructor houghton mifflin reading medallion edition ab 1086 training yolo county office education structure english language ca reading nine conference los angeles ca readinglanguage arts framework teachers guide standards assessment conference asilomar multilevel staff development model sacramento city unified school district reading strategies intermediate grades davis usd using literature circles classroom learning journey organizing possibilities california student teachers association csus using short stories classroom california reading literature project academy csus connecting art literature walkinginto literature prediction activities ca association independent schools creative report writing comprehension strategies ca literature project interests maria arguelles jane fell greene louisa moats reading first principalcoach summit reading lions center making work english learners michael pressley reading comprehension linnea ehri ed kameenui louisa moats sally shaywitz national reading panel symposium g reid lyon national perspective improving reading achievement ed kameenui effective instructional support systems louisa moats morphology orthography spelling isabel beck questioning author jane fell greene language louisa moats california reading academy california reading literature project summer institute area iii writing project sacramento roger taylor phd strengthening program gifted students mel levine md cognition behavior dimensions attention language prototypes notable achievements served ca sbe mathematics reading professional development program review committee 2008 panel member ca sbe english language arts adoption 2000 2002 2008 teacher leader uc davis invitational cross project institute 1995 teacher leader california reading literature project 19931996 additional information professional development specialized training maria arguelles jane fell greene louisa moats reading first principalcoach summit reading lions center making work english learners michael pressley reading comprehension linnea ehri ed kameenui louisa moats sally shaywitz national reading panel symposium g reid lyon national perspective improving reading achievement ed kameenui effective instructional support systems louisa moats morphology orthography spelling isabel beck questioning author jane fell greene language louisa moats california reading academy california reading literature project summer institute area iii writing project sacramento roger taylor phd strengthening program gifted students mel levine md cognition behavior dimensions attention language prototypes notable achievements served ca sbe mathematics reading professional development program review committee 2008 panel member ca sbe english language arts adoption 2000 2002 2008 teacher leader uc davis invitational cross project institute 1995 teacher leader california reading literature project 19931996 skills academic arts art coaching ca content csu english filemaker pro focus instruction instructor mac materials math mathematics meetings excel microsoft office office outlook powerpoint word internet search engines organizing progress reading recruitment report writing research short stories staff development teacher training materials workshops,ARTS
finance manager summary identified fraud 75000 litigations testified expert witness 2004 puerto rico superior court client case recovered 50000 saved 42000 claims two employees audit performed government development bank puerto rico wellearned reputation hardworking quicklearning organized team player skills budget control administration account reconciliations financial statement reporting analysis general ledger accounting data compilation journal entries payroll taxes return analysis puerto rico us auditing adhoc reporting experience 072015 052017 finance manager company name city state managed oversees finance department charter airline generated 42 million gross revenues responsible accounts payable adp payroll processing multiple bank reconciliations maintain general ledger financial reporting analysis adhoc reporting budget cash management handle monthly year end accounting process ensure accuracy integrity accounts coordinated analyzed fiscal budgeting systems initiate effective controls policies assured state federal compliance revenue expenditure position control documents maintaining internal control safeguards achieved accurate budgetary reviews forecasts develop projections executive management oversight reviews approves reimbursements manages petty cash fund bank accounts prepared financial statements accordance generally accepted accounting principles gaap maintained pertinent records fixed assets inventory system reconfigured systems resolved accounting errors ensured accurate efficient accounting processes internal control policies coordinated planning department preparations processes annual operating budgets documentation aviation industry reports directly ceo 042012 062015 staff accountant company name city state provided professional tax services ensure accurate financial statements tax compliance prepared compiled financial information preparing entries general ledger accounts detailing assets liabilities capital summarized balance sheets profit loss statements project company financial position 052000 122015 accountant company name city state managed overall operations provided accounting tax services smallmediumsized businesses provided business management consulting handled accounting system setup training bookkeeping account reconciliations general ledger processing payroll processing financial statements preparation provided individual partnership corporate tax return preparation services built startup zero clients 47 clients 150000 annually revenues ensured accurate consistent accounting process provide solutions maintaining improving organizations financial conditions devised set accounting systems quickbooks peachtree software applications prepared reports forms manuals accounting bookkeeping ensure proper data maintenance computed taxes owned prepared applicable tax returns statements ensuring compliance payment tax requirements maintained records government agencies represented clients taxing authorities increased effectiveness controls accuracy financial records efficiency operations resulting lowering tax liabilities increased refunds streamlined operations standardizing organizing accounting procedures ensured conformance procedural standards examining analyzing financial documents resolved client issues reconfigured systems revised resolved accounting errors prepared budgets forecasts review budgets vs actual ensure accuracy provided advice financial conditions analyzing business operations costs revenues obligations financial commitments recommended solutions various financial problems surveying operations according accounting needs 081993 052000 auditor manager company name city state charge accounting accounts diverse industries retail property management real estate specializing construction industry 091991 021993 staff accountant company name city state performed general accounting functions including preparation review financial analysis reports education training dec 1992 bachelor degree business administration accounting pontifical catholic university puerto rico city state business administration accounting activities honors national association tax professionals natp languages bilingual spanish english skills account reconciliations accounting general accounting accounting systems accounting system accounts payable adp adp payroll ad auditing balance sheets bank reconciliations bookkeeping budgeting budgets budget business management business operations cash management consulting client clients documentation english executive management finance financial financial modeling financial reporting financial analysis reports financial statements fixed assets forms general ledger general ledger accounting general ledger accounts government inventory macros ms excel microsoft office outlook power point word organizing payroll payroll processing peachtree pivot tables policies pr processes profit loss statements quickbooks quicken reporting bilingual spanish tax compliance tax taxes tax return preparation tax returns,FINANCE
brand manager summary brand manager strong merchandising background experience business development sales marketing understands excels analytical creative thinking highlights excellent time management skills strong communicator entrepreneurial thinker selfmotivated goaloriented experience 072015 current brand manager company name leads analysis development merchandising strategies across categories focus sales gross margin conversion customer retention acquisition develops manages relationships top level accounts establishing new cultivating existing business accounts partners merchandise planning forecast changes margin challenges achieve financial targets collaborates ecommerce marketing teams ensure onsite email promotions reflect merchandising brand strategies secures builds strategic brand partnerships 112013 062015 associate omni buyer mens nautica sportswear company name city state developed annual financial plans classification vendor level strategized custom assortments meet sales margin plan identified product trend opportunities within classifications strategized key items promotions negotiated product availability distribution pricing maximize profits margin 072012 102013 assistant buyer mens dress casual pants company name city state assisted buyer monthly forecasting vendor department level tracked managed receipt flow process communicated vendor partners newness timely deliveries planned coordinated weekly marketing events categories 102010 062012 assistant planner womens shoes company name city state determined executed replenishment allocation strategies maintain healthy stock levels 500 individual stores worked vendors securing additional inventory drive sales education 2010 bachelor arts strategic communications elon university city state skills microsoft excel microsoft powerpoint microsoft word,APPAREL
business development representative summary experienced customer service professional extensive skills growing exceeding sales multi million dollar business operation food beverage industries financial services heath care industries adaptable results orientated focus bottom line results proven track record achieving exceeding standards performance set sales project skilled utilizing technology tool improve organizational efficiency highlights customer relationship management project management customer retention satisfaction evaluating customer needs team builder training development business development sales management analysis experience business development representative march 2010 current company name city state achieved customer service objectives contributing customer service information recommendations strategic plans reviews preparing completing action plans customerservice standards resolving problems completing audits identifying customer service trends determining system improvements determined customer service requirements maintaining contact customers visiting operational environments conducting surveys forming focus groups analyzing information increased product awareness levels grew profit margins negotiations store managers regional managers implementation instore merchandise displays product assortments pricing structures sales allowances rebates monthly promotions managed sales team assisted navigating retail accounts align needed resources support ensure specific client andor customer initiative success successfully raised capital assist growth licensed healthcare representative december 2008 march 2010 company name city state managed high volume call activity healthcare providers cigna clients utilized health insurance expertise advise clients best insurance choice meet needs maintained networkspartnerships internal external partners expedite client processing effectively assessed patient needs resolved client conflicts utilized technology expedite client verification documentation service outside sales manager march 2005 december 2008 company name city state responsible overall development north miami territory selling occupational physical therapy solutions focus primary care specialists hospital based physicians effectively leveraged resources within fixed budget increase sales add value difficult access high volume urban customer base managed administrative functions including daily synchronization call activity expense reportingperformance trend analysis sales tracking successfully collaborated territory partners contribute team success developed maintained networkspartnerships external community advocacy groups pharmacies manager trainee may 2004 march 2005 company name city state responsible overseeing daytoday operations rental location increased business forecasting counter sales rate management order remain competitive marketplace utilizing fleet profitable level managed team members job performance including counter sales responsible team member development education mba business administration 2009 university phoenix city state business administration bs psychology 2002 florida state university city state psychology skills administrative functions budgeting budget business development competitive contracts contract negotiation client clients documentation senior management expense reporting focus forecasting insurance inventory team building leadership access microsoft office suite microsoft project negotiating networks physical therapy primary care quality quick books reporting safety selling sales strategic strategic planning supply chain management transportation trend,BUSINESS-DEVELOPMENT
director business development summary looking greatest opportunity use years experience business development client relationship buiding work reputed company help grow prosper skills business development client relationship builder alternative transportation specialist client account management contract negotiations customer driven experience 052009 current director business development company name city state responsible developing new business opportunities corporatemuniciple university markets 43 million annual revenues created 25 new commuter programs ground fortune 500 companies bay area created new revenue streams new municiple university accounts including city los angeles university california berkeley san francisco state university 10 million annually accountable marketing prospecting cold calls networking responsible face face meetings presentations prospective clients manage follow process including sending follow marketing materials phone calls emails dialogue consistent basis relationship recognized obtained new multimillion dollar account within first four months employment develop prepare proposals major private municipal transportation projects cold calls requests proposals executive management corporate accounts include many high profile silicon valley fortune 500 companies networking business development many associations including act boma san francisco boma silicon valley apta calact gbta various bay area organizations 022006 052009 bay area general manager company name city state executive management bay area market responsibilities include marketing business development operations accounting related functions management oversight approximately 80 locations throughout bay area encompassing san francisco oaklandeast bay san jose marin county 65 million dollars gross parking revenues annually locations included management fee incentive fee locations company lease locations reverse lease risk management fee locations successful business transactions 35 new locations bay area region additional net profits 750k annually achieved successful expansion municipal market contract awards ac transit bart bay area rapid transit additional contract awards new business achieved result achieved additional regional expansion market margin successful award city san jose contract opening new market opportunities region successful contract renewal 15 existing contracts bay area increasing profits 5 existing net profit projections store sale performance oversight bay area team 35 management professionals accounting clerical staff oversight employee base 200 parking professionals union non union environments responsible annual budget preparation performance bay area region including store sale performance new business development general administrative projections achieved positive financial results successful integration bay area operations reducing overhead technology best practices improvement 300000 bay area net profit responsible monthly financial analysis performance bay area locations implemented immediate changes proactive measures adhere expectations maintain budgeted targets corporate liaison union contracts bay area accomplishments included successful negotiation san francisco teamsters local 665 contract resulting payroll overhead freezes aid maintaining current profit margins uncertain real estate conditions successful implementation bay area marketing campaigns ancillary revenue opportunities increase profits existing locations 022004 022006 general manager company name city state executive management oversight 35 locations including hotel office properties hospitals government agencies generating 6 million annual revenues marketing networking obtained 5 new locations first year general manager generating 70000 additional net profit annually successful implementation corporate policies procedures locations city office creating efficient revenue controls immediate reduction liabilities risk financial losses implementation employee development projects awards programs increase low employee morale high turnover ratios 022003 022004 operations manager company name city state managed team 9 project area managers operations 20 locations including class office properties university north texas parking operations reunion arena presbyterian hospital operations developed proformas proposals new location opportunities assisted general manager proposal preparation presentations responsible budget preparation analysis profit loss statements maintained client relationships high profile companies including crescent real estate equities cousins properties trizec properties trammel crow cushman wakefield equity office properties jones lang lasalle developed managers skills proper company accounting operating policies successful completion cps advanced management training program promoted general manager within two weeks completion 061999 022003 area manager company name city state promoted area manager within one year oversaw management team 25 employees including managers accounting personnel attendants responsible aspects operations including auditing billing functions operations monthly reporting maintenance projects developed positive relationships high risk clients daily contact various departments within area implemented tenant customer amenity programs locations enhance services value assumed additional management oversight additional properties including downtown class office properties offsite management billing accounts garage operations improved net operating profit additional operation 5 new technology policy procedures education training bachelor science business administration marketing management east central university state business administration marketing management activities honors san francisco boma association commuter transportation northern california board member boma silicon valley international facility managers association san francisco silicon valley east bay corenet northern california skills client relations business development sales proposal preperation crm planning management cold calling networking budget preparation contract negotiations executive management financial analysis marketing transportation route planning analysis,BUSINESS-DEVELOPMENT
patient access rep summary dependable computer application analyst comprehensive experiences diagnosing troubleshooting network hardware desktop issues tracking evaluating infrastructure incidents diverse industry experience health care government expertise includes systems applications technical helpdesk experience information protection analysis oncall experiences troubleshooting distributed multitier environments advanced skills using epic medical software register patient train doctors nurses inputting medical information epic system accomplishments epic pelican project team member lsu medical science center domain system fmol health system combined worked epic software golive team troubleshoot acted lead application analyst lsu medical science experience patient access rep 032015 current company name city state responsible obtaining complete accurate demographic enters data computer thoroughly patients notifies patients copayments deductibles deposits train new employees navigate epic software geek squad consultation agent 062014 032015 company name city state diagnosed resolved clients computer problems upgraded hardwaresoftware clients computers knowledge skills microsoft operating systems removed viruses malware clients computers technical support specialist 092013 122013 company name city state demonstrated advanced product knowledge att products open manage trouble ticket system issues patient courteous friendly customers times abide supported management directives ehr application analyst 102011 032012 company name city state worked closely medical staff assure epic access supported end users locally remotely technical issue worked epic golive team staff implement epic troubleshoot issues arise assured interfaces work computer analyst 022009 122011 company name city state provided primary technical support 5000 staff trained employees updated new training documentation setup new accounts doctors employees strong clinical back ground using electronic medical records computer asstfunctional adm 062001 032007 company name city state resolved computer desktop laptops issues knowledge skills using remedy footprints led team morning meeting update management team recommended new software management needed education bachelor science computer information systems telecommunication systems support 2008 tulane university city state usa associate science computer network engineering 2002 delgado community college city state usa military united states navy veteran honorable discharge technical skills system software adobe dreamweaver skills monitoring daily production runs technical support ie disc backups database verifications statistics reports performed complexity installation maintenance software skills electronic medical records adobe flash help desk software html libm mainframes access excel microsoft office microsoft operating systems powerpoint word network support installed provided daytoday end user support local area network identifying analyzing testing correcting program machine data procedural problems researched tests document network lanwanenterprise operating system application software products peripheral hardware installs software hardware order manage monitor support extensive computer network assisted monitoring performance efficiency enterprise network understand protocols tcpip active directory database epic ibm database programming skills documentation html website design trained professional users system document programming efforts maintenance utilities performed system programming support run jobs troubleshoot issues storage area networks skills communication skills excellent verbal written communication skills emphasis customer support including experience handling difficult customers conflict resolution excellent interpersonal skills ability work collaboratively team environment capable seeing managing project start finish problemsolving skills certification candidate project management professional pmp,AGRICULTURE
branch manager summary 5 years successful experience customer service support recognized strengths account maintenance problemsolving troubleshooting sales staff support planningimplementing proactive procedures systems avoid problems first place ability work partnership leaders different partners within company bilingual professional able speak spanish english fluently ability train motivate supervise customer sales service employees ability multitask within fast paced environments capable administrating high budgets producing profits raising company standards synopsis achievements increased traffic customer retention 10 developed great working relationships coworkers peers resulted great team engagement success proactive planning led notable increase drive efficacy team consistently recognize top performer top 10 company utilized tools provided audit customer satisfaction raise standards exceeded expectations raised bar manager retro fitness administrating company standards implementing improved techniques accomplishments achievements alpha phi sigma rutgers school criminal justice deans list rutgers newark experience branch manager 012015 company name city state work closely partnership owners business coaching peer leaders customer experience serving face company community •market promote gym center increase number members • oversee recruitment training monitoring staff including disciplinary action needed • financial management track income expenditures balance safe set goals month refer delinquent accounts create monthly reports worked accounts payable receiver • respond resolve complaints incidents • reinforce club policies including cancellationsrevocations memberships acting final decisionmaker member service problems may arise skills used lead ethics integrity embrace diversity inclusion possessed indepth knowledge products systems model behavior coach team success use initiative good judgment manage stores budget lead store achieve projected results success including hiring coaching training developing store team members achieve consistently high performance objectives follow polices determined board directors prepare documentation reports routine customer correspondence future reference purpose manager 012014 012015 company name city state increased traffic customer retention 10 developed great working relationships coworkers peers resulted great team engagement success proactive planning led notable increase drive efficacy team consistently recognize top performer top 10 company utilized tools provided audit customer satisfaction raise standards exceeded expectations raised bar manager retro fitness administrating company standards implementing improved techniques recruited interviewed qualified candidates open positions placed qualified candidates assignment held full responsibility accounting finance budget operations created promotional materials advertise organization promote growth maintained personal rapport winwin relationships vendors members customers skills used implementing change effectively strong people management skills excellent mentoring motivational skills extensive product knowledge financially commercially aware customer service specialist 052012 122013 company name city state ensure provide excellent customer service phone email chat etc timely accurate manner serve liaison customer support team management customer improve customer service business productivity assisted duty manager maintaining gym checking inventory counting register administering payments members solicited received feedback improve efficiency services assist training peers improving customer support service provided childsitting service customers education bachelor science criminal justice anthropology 2014 state university new jersey city state united states gpa 360400 affiliations cumme laude achievements alpha phi sigma rutgers school criminal justice deans list languages bilingual professional able speak spanish english fluently conversational portuguese skills accounts payable audit budget budgets coaching correspondence delinquent accounts diversity inclusion documentation financial management human resources increase maintenance payroll proactive problemsolving recruitment sales sales staff satisfaction self motivated troubleshooting customer service customer support front desk inventory liaison payments receptionist retail sales training account maintenance,FITNESS
executive sous chef summary dynamic resourceful skilled executive head chef 25 years success fine dining casual dining catering skills staff development training inventory control servsafe certified operations management follows propers sops organizations focused disciplined crossfunctional team management high volume production capability welltuned palette supervision training focus portion cost control bilingual englishspanish featured carroll county times core accomplishments successfully managed two kitchen staffs 40 employees high volume dinner services 250 diners night experience executive sous chef dec 2016 current company name city state taste prepared dishes observed color texture garnishes adhere staffing needs adjusted hourly schedules accordance demand patterns budget local labor laws implemented support companies sops effectively managed assisted kitchen staff producing food banquets catered events member dining areas consistently kept clean safe environment adhering federal state local sanitation safety requirements followed proper food handling methods maintained correct temperature food production ensured smooth kitchen operation overseeing daily product inventory purchasing receiving followed proper food handling methods maintained correct temperature food products enforced appropriate workflow quality controls food quality temperature provided nutritious safe visually appealing innovative properly prepared flavored food executive chef jan 2012 dec 2016 company name city state reduced food costs 2 expertly estimating purchasing needs buying approved suppliers systematically tasted smelled prepared dishes observed color texture garnishes expertly estimated staffing needs adjusted hourly schedules accordance demand patterns budget local labor laws implemented supported company initiatives programs effectively managed assisted kitchen staff producing food banquets catered events member dining areas consistently kept clean safe environment adhering federal state local sanitation safety requirements ensured smooth kitchen operation overseeing daily product inventory purchasing receiving followed proper food handling methods maintained correct temperature food products consistently produced exceptional menu items regularly garnered diners praise conducted daily inspections maintained food sanitation kitchen equipment safety reports regularly developed new recipes accordance consumer tastes nutritional needs budgetary considerations enforced appropriate workflow quality controls food quality temperature developed strategies enhance catering retail food service revenue productivity goals provided nutritious safe visually appealing innovative properly prepared flavored food consistently tasted smelled observed dishes ensure visually appealing prepared correctly correctly safely operated kitchen equipment accordance set guidelines actively participated staff meetings operated effective management team leader identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction built fostered team environment expert final plate preparation authentic presentation executive chef apr 2005 company name city state reduced food costs 2 percent expertly estimating purchasing needs buying approved suppliers expertly estimated staffing needs adjusted hourly schedules accordance demand patterns budget local labor laws implemented supported company initiatives programs effectively managed assisted kitchen staff producing food banquets catered events member dining areas consistently kept clean safe environment adhering federal state local sanitation safety requirements followed proper food handling methods maintained correct temperature food production ensured smooth kitchen operation overseeing daily product inventory purchasing receiving followed proper food handling methods maintained correct temperature food products consistently produced exceptional menu items regularly garnered diners praise prepared healthy enjoyable breakfasts dinners diners conducted daily inspections maintained food sanitation kitchen equipment safety reports regularly developed new recipes accordance consumer tastes nutritional needs budgetary considerations developed strategies enhance catering retail food service revenue productivity goals enforced appropriate workflow quality controls food quality temperature provided nutritious safe visually appealing innovative properly prepared flavored food education training bachelor arts culinary arts 2001 culinary arts bic city state united states classes restaurant facility operations coursework pastry arts courses food preparation kitchen management patisserie confectionery international cuisine nutrition courses skills arts budget color cost control staff training english estimating focus functional inventory management inventory inventory control team leader meetings negotiator operations management problem solving producing program development purchasing quality receiving retail safety spanish staff development staffing supervision team management workflow,CHEF
consultant skills assessment project management consult clients gain detailed information used develop comprehensive project plans tasks process improvements ability devise implement processes procedures systems internal controls strengthen operations enhance customer satisfaction professional training development extensive knowledge electronic health care software clinical functionality relates clinic workflow including documentation orders medications experience 012014 current consultant company name city state currently contracted community health systems chs franklin tn work training manager coordinator manage training issues risks associated projects using standard tools processes collaborate chs project team populate establish training environments training activities apply principles adult learning theory group dynamics group facilitation needs analysis program design evaluation change management daytoday practice program offerings provide webex sessions well onsite training classes necessary ensure training sessions consistent regulatory clinical workflows work organizations solve issues create value maximize growth improve business performance assist follow evaluations recommendations improving usage software systems various clinics specialties advise clients use information technology meet business objectives overcome problems provide strategic guidance regarding technology infrastructures enabling major business processes enhancements 012006 012014 project manager company name city state provided strategic management operational oversight support teams consisting 6 direct reports 55 technicians output device service support including budget control production timetable status reporting clientproject team coordination quality assurance designed deployed several highly successful projects ground managing aspects projects including customer support client services operations quality assurance ensured monthly service level agreements met worked monitor track report progress project plan senior management accomplished project fielding deployment time within budget responsible comprehensive planning systems fielding deployment tasks budget created policies procedures incorporate day day activities output device technicians throughout army corp engineers asset manager configuration item owner 12000 output devices led dedicated nondedicated resources accomplish project fieldingdeployment phase promoted teamwork cooperation achieve objectives interacted internalexternal senior management client side organization side conducted weekly integrated project team meetings output device technicians support team asset management configuration management database processes procedures 011999 012006 project lead company name city state provided technical support central office well site offices included windows 2000xp windows 20002003 server operating systems served project manager 18month private branch exchange pbx voice internet protocol voip conversion project served single point contact data network communication design development installation documentation problem resolution completed maintenance troubleshooting documentation network architectures including cisco switches routers virtual private networks vpns firewalls monitored administered print file application email servers implemented maintained network security policy education training august 2003 master science management florida institute technology city state management may 1992 bachelor science computer information sciences alabama university state computer information sciences skills army asset management budget business processes change management community health configuration management conversion client clients customer satisfaction customer support database documentation email senior management firewalls group facilitation information technology managing meetings exchange office windows 2000 windows 2000 needs analysis network security network networks operating systems pbx policies problem resolution processes program design evaluation progress project management project plans quality assurance quality assurance reporting routers servers service level agreements strategic strategic management cisco switches teamwork technical support troubleshooting voip workflow,CONSULTANT
sales summary account manager focused maximizing sales managing accounts systematically logically believes consistency dedication build successful business partnerships excel building loyal customer base achieve short longterm organization sales goals highlights superior communication skills cheerful energetic effective team player staff training development resolutionoriented dependable reliable accomplishments responsible training new employees aspects distribution sales ensured one hundred percent compliance company rules regulations established new accounts client interaction monitored sales goals expectations multiple brands improved product placement premise premise accounts managed quality assurance products within distribution maintained files individual accounts products increased sales effective customer communication experience sales september 2008 company name city state responsible implementing businessbuilding relationshipbuilding expectations uniquely assigned accounts customers consistently met exceeded department expectations productivity accuracy levels recommended helped customers select merchandise based needs informed customers sales promotions friendly engaging manner answered customers questions regarding products prices availability collaborated colleagues exchange selling strategies marketing information collaborated members departments complete sales transactions shared product knowledge customers making personal recommendations city manager april 2008 september 2008 company name city state successfully managed activities 12 team members developed implemented monitored programs maximize customer satisfaction interviewed hired trained new quality customer service representatives addressed negative customer feedback immediately resolved customer questions issues complaints coordinated airport vendors regarding fueling catering logistics determined flight closeout times completed verified flight forms senior corporate travel consultant september 2017 april 2008 company name city state planned travel arrangements 200 executives staff received screened high volume internal external communications including email mail collected customer feedback made process changes exceed customer satisfaction goals made reasonable procedure exceptions accommodate unusual customer requests provided accurate appropriate information response customer inquiries addressed customer service inquiries timely accurate fashion built customer loyalty placing followup calls customers reported product issues passenger service agent january 1995 september 2007 company name city state h communicated customers daily h committed assistance support others maintaining cheerful helpful attitude h trained maintained excellent interpersonal communication skills complement proven creative problem solving capabilities h provided superior customer service work quality demonstrating attention detail flexibility innovation resolving problems possess effective communications skills work well others levels h dealt tactfully effectively difficult customers h experienced customer service supervisory positions h worked closely inflight flight dispatch maintenance customer service departments operations positon meet needs customers h experienced handling emergencies flight delays diversions related incidents h handled incoming outgoing communications aircraft flight guards initiated overdue actions h handled timesensitive freight general goods hazardous materials government shipments h successfully completed civil aviation security course conducted faa h assured flight safety winter operations deicing certification training education communications west virginia state university city state 2002 united states air force air national guard city state received honorable discharge service communications george washington high school city state gpa assisted organizing participating various community service projects involved several athletics programs assisted organizing participating various community service projects involved several athletics programs skills air force 2 attention detail interpersonal communication communications skills oral communication creative problem solving customer relations customer service government innovation inspection leadership materials problem solving public safety public speaking quality safety sales supervisory supervision technician,SALES
school counselor summary seeking fulltime counselingpsychology instructor position help students become successful life design healthy learning social environments assisting develop educational plan promoting multiculturalism school activities help testing situationsenvironments professional experience school counselor september 2013 company name city state conduct individual counseling sessions taught classroom guidance lessons related character traits bullying consulted parents regarding strategies help children certain issues helped documentation records transferincoming student information also helped documenting strategies response intervention process consulted staffteachers concerning strategies help students exceptional needs 0810 southwood elementary school counselor august 2010 september 2013 company name city state conduct individual counseling sessions taught classroom guidance lessons related character traits bullying consulted parents regarding strategies help children certain issues helped documentation records transferincoming student information also helped documenting strategies response intervention process consulted staffteachers concerning strategies help students exceptional needs counseling january 2009 january 2010 company name city state gained experience conducting individual group counseling supervision licensed school counselor increased knowledge development skills interventions well strategies prevention early intervention issues became familiarized guidance counseling practices school applied theoretical knowledge counseling advocacy perspective completed 100 hours direct indirect service language arts teacher january 2009 january 2010 company name city state worked students various reading writing skills increase benchmark state scores meet state standards noted consulted parents strategies improve students overall behavioral skills education training master arts degree education 2010 unc pembroke state education professional school counseling ba english 1998 unc state gpa student government treasurer english student government treasurer certifications middle grades language arts community involvement coordinated gathered community resources host parent lunch learn seminars created formed girls nutrition group school affiliations nc school counseling association interests writing editing church magazine reading computers advocating literacy knowledgeable powerpoint microsoft word excel access computer programs skills great building rapport students writing skills creating small interest groups studentsgreat consultant staff members additional information interests writing editing church magazine reading computers advocating literacy knowledgeable powerpoint microsoft word excel access computer programs,ARTS
finance manager summary top performing individual consistent track record surpassing sales goals meeting objections extensive sales experience retail customer service industry specializing auto sales innovative manager lead cohesive sales team consistently achieving aggressive stretch goals unique abilities making decisions problem solving highlights excellent communication contracts negotiations crosscultural sales background marketing leadership management bilingual accomplishments exceeded sales goals 40 monthly basis led promotion finance manager 4 months managed successful sales team 12 members consistently exceeded sales goals 20 month experience finance manager 112010 012015 company name city state understands automobiles studying characteristics capabilities features comparing contrasting competitive models inspecting automobiles develops buyers maintaining rapport previous customers suggesting trade ins meeting prospects community activities greeting dropins responding inquiries recommending sales campaigns promotions closes sales overcoming objections asking sales negotiating price completing sales purchase contracts explaining provisions explaining offering warranties services financing collects payment delivers autos continuously seeking new lending institutions maintained good working relationships secure competitive interest rates financing programs finance manager 112015 082016 company name city state negotiated reviewed business contracts financial models profitability financial success mind h andson negotiations clients secured loans customers finance manager 022015 082015 company name city state responsible maintaining good working relationships lenders secure competitive interest rates financing programs offering vehicle financing customers providing thorough explanation aftermarket products extended warranties complete explanation manufacturer dealership service procedures policies processing financing leasing deals accurately securing approval financial sources secure approval proper federal state corporate channels cna 012003 072010 company name city state performed patient care long term geriatric care hospice terminally ill care patients family daily care 13 bed unit bathing care patients charted documented activities well working teams doctors ancillary personnel education certificate finance automotive insurance 2014 uds city state skills automobiles bi competitive contracts features financing financial hospice inspecting leadership marketing negotiating negotiation bathing patient care personnel policies rapport sales,FINANCE
information technology specialistsystem analysis summary 10 years professional service information technology support technical operations working federal government private sectors broad knowledge expertise strategic planning business systems network operations security system analysis goal secure permanent employment within outstanding organization offer opportunities growth advancement implementing high degree professionalism enthusiasm initiative daily basis highlights active top security clearancesci certified cisco network associate certified comptia security microsoft sharepoint 2010 train experience company name february 2015 may 2016 information technology specialistsystem analysis city state serve system analyst assist business process improvement efforts responsible physical setup computer workstations configuration microsoft outlook 2013 operation integration hardware software components associated databases support department army monitor network ensure network availability system users perform necessary maintenance support network availability collaborate work together joint service provider information technology agency disa video teleconference team coordinate implement superior services army g357staff customers develop document implement asset management program identify location maintain accountability equipment serve contract office representative effectively manage verizon service contract business systems tools contractor performance assessment reporting system cpars wide area work flow wawf manage related issues trouble ticketing system known remedy coordinate custom care liaison regarding technical assessment cost estimate life cycle replacement prepare documentation complex systems processes assigned functional area responsibility maintain business continuity plan manage copier printer inventory program serves entitlement manager dod enterprise email system create distribution list email accounts restrict grant permission individual group emails responsible analyzing new information technology equipment conduct testing product services responsible migration isdn voip telephone systems 1500 users ensure corrective actions restore operational services verizon software applications provide technical assistance desktop support various operating systems applications conduct information assurance security training manage network account access requests serve advisor chief information officer matters relating security vulnerabilities threats g357s computer systems develop corresponding security countermeasures necessary protect technical complex sensitive classified information processed army computer equipment provide technical support assist preparing implementing policy guidance g357 organization evaluate adequacy new revised information security policy standards procedural guidance support protection information technology systems work closely program project activities develop safeguards computers connected army networks review operational technical security aspects associated specific sites facilities determine vulnerability threat company name october 2013 december 2014 information technology specialistnetwork administrator city state serve system analyst primary job duty monitor servers load balancers activity sophisticated software applications hp business services manager hp network node manager hp operation manager unix schedule application stop monitoring platform mainframes assist national international boeing att customers alarms received voice internet protocol telephone breakfix wireless lan control access point circuit catalytic switches routers servers flight line managed applications preform triage procedures trouble shoot escalate service ticket assign tickets appropriate network global group investigation usually tier 3 help desk higher support operate utilizes various software applications include limited spark instant messaging time lotus notes microsoft lync network data viewer ndv remedy ticketing riverbed names address management system nams circuit design configuration cdc cisco prime daily reports manage ticketing disposal conduct shift change brief monitor functionality information assurance security integrity internet services troubleshoots resolves technical problems design delivery internet services collects analyzes internet service usage performance statistics evaluates new internet services technologies provides technical advice internet content providers company name april 2005 july 2013 information technology specialist city state knowledge data communications networking equipment wide area network local network routers switches assist trouble shooting devices computers end users coordinates schedule att internet provider set install voice teleconferences vtc polygram system provided telephone support customer service employ microsoft windows 7 operating systems upgrade image harddrives use ghost cast server unlock computers dame ware remote access utilize active directory program reset pins passwords ability support common applications accesspassword management used industry including microsoft active directory resource access control facility racf environments knowledge information systems security policies assurance enterprise server lan email system administration experience issue help desk trouble tickets managed highly classified telecommunication materials received distributed sensitive items 100 organizations deficiencies maintained tracked incoming outgoing security material assisted standard procedure ship package electronic equipment issued special telecommunication encryption keys civilian companies military commands provide strategic planning operation support command group germany preformed analytical technical administrative work planning daily inventory diagnose respond customer incident reports site evaluation ensure clients incompliance resolved issues loading keys electronic simple key loader prepare reports brief clients higher chain command supervised four personals implemented preformed retention control program military personnel providing guidance administrative military personnel matters installs maintains troubleshoots signal support equipment terminal devices installs operates maintains designated radio data distribution systems maintains selected electronic devices performs signal support functions include providing technical assistance training user owned operated automation communications equipment prepares maintenance supply requests unit level signal support operates performs preventive maintenance checks services assigned vehicles supervises installs maintains troubleshoots signal support systems terminal devices include radio wire battlefield automated systems provides technical assistance unit level training automation communication user owned operated signal equipment disseminates information services policy installs operates performs preventive maintenance checks services power generators performed duties aviation operations specialist primarily job responsibility schedule dispatch tactical aircraft missions operate one largest fleets aircraft world keep running safe efficient process local crosscountry flight clearances check accuracy flight plans coordinate maintain flight logs incomingoutgoing flights individual flight records alert crash crews emergencies interpret post weather reports company name march 2004 april 2006 data entry specialist city state served medical reviewer data entry processor dot physical examines various clients medical system program occulink microsoft excel tracking missing information performed administrative duties customer service maintained files medical records correspond coordinated medical professionals performed client audit analyst physical exams ensure accuracy medical history educated clients quality assurance proper data processing expedition timely feedback exams increase productivity process data entry transmits data appropriate site edits performs quality assurance quality control checks input data source documents assists quality control edits retrieving reports data collectors team chief organizes completed source documents mail appropriate attachments filing site makes weekly transaction tapes along weekly form counts prepares tapes forms mailed appropriate site plan schedule installation new modified hardware operating systems applications software maintain systems configuration manage installation integration systems fixes updates enhancements overseeperform equipment installation relocation testing acceptance processes analyze evaluate work concerned integrated systems computer programs andor computer equipment develop document systems administration standard operating procedures education grantham university 2017 master science information management technology city state saint leo university 2015 bachelor business administration management city state saint leo university 2013 associate arts liberal arts city state additional information active top secret clearance graduate signal systems support advance leader course information systems networking training military good conduct awards overseas ribbons operation iraq freedom award global war terrorism award certificate appreciation golden harvest volunteer community services recognized noncommission officer month december 2012 candidate battalion noncommission officer year march 2012 skills active directory microsoft outlook 2013 windows 7 windows 10 system security data automation circuit design application unix client server interpersonal skills hardware software installations network systems content encryption customer relations desktop support telecommunications databases query electronic filing forms microsoft windows deployment software imaging contract specialist acquisition supply property inventory wan lan lotus notes mainframes materials trouble shooting ticketing systems network securitypolicies formal presentations quality assurance life cycle replacement lcr radio communication geographical statistics strategic planning supervisor cisco switches routers system administration technical support,INFORMATION-TECHNOLOGY
hr assistant intern summary new graduate seeking work counselor able facilitate individual group therapy sessions help participants overcome obstacles detailoriented superior interpersonal skills skills high energy sound judgment compassionate conflict resolution training exceptional problem solver excellent communication skills excellent writing skills customer service skills proficiency microsoft excel word powerpoint internet experience hr assistant intern company name february 2016 march 2016 city state provide administrative support human resources director verify i9 documentation new hires submit online investigation requests assists new employee background checks update hr spreadsheet employee change requests process paperwork owner operator company name august 2012 current city state managed fashion retail store independently provided professional support staff assisted retail store exhibiting innovative products preservation technician company name october 2004 may 2013 city state responsible assembly fabricated phase boxes portfolios custom enclosures protecting historic fragile library materials performed archival sound repairs books pamphlets included rebinding books original covers recasing prepared submitted books additional processing bindery designed complex enclosures special projects education training bachelors art organizational leadership cleveland state university april 2018 organizational leadership associate degree bryant stratton college city state april 2016 emt certification cuyahoga community college city state 2003 skills administrative support repairs spreadsheet,HR
professional fitness trainer group instructor professional summary professional experience includes ​ professional fitness trainer requiring leadership exceptional people skills certified national exercise sports training association nesta certified trx trainer kettlebell trainer versed various strength agility group private training sessions well specializing high performance sports weight loss regimens office manager requiring management experience superior customer service skills scheduling appointments insurance billing phone skills accounting product sales inventory creating caring friendly environment skills involved daily basis massage therapist customer relations well customer comfortability trustworthiness important skills necessary successful specializing deep tissue sports swedish massage membership management management experience organizing updating facilitating memberships members ymca restaurant hostess skills including phones reservations customer service experience professional fitness trainer group instructor february 2015 current company name city state current employment wellfit malibu fitness professional lead group private classes classes wellfit malibu include hiit high intensity interval training strength trainingkick boxing circuit training plyometrics agility training aqua fitness restorative stretch classes also responsible administering guests test test outs using inbody machine records body fat percentage lean muscle mass water levels etc take measurements explain results future use fitness nutrition journey looking depth look fitness levels give avo2 max andor rmr testing wellfit malibu enjoy helping watching guests transform physically emotionally spiritually right eyes exciting see people accomplish trust support system around truly start believing abilities managercertified personal trainer october 1995 current company name city state currently work part time office manager professional fitness trainer challenging rewarding daily responsibilities office manager include answering phones scheduling appointments chiropractors physical therapists massage therapists acupuncturist skin specialist clients fitness training also required keep office accounting insurance billing date order label sell stock retail products well keep office clean efficient times goal provide smooth running wellbalanced environment patients employees certified fitness trainer expertise evolved working different types people young elderly weak strong couch potato professional athlete stay home momdad workaholic rich famous earth similar goal mind strength fitness healthy lifestyle developed beach workout called beach plyo incorporates cardio plyometric training endurance strength training coordination total body workout soft sand utilizes weighted balls hurdles ladders plyometric jump boxes exercise bands etc intense class seeking something main grid want bit challenge also developed specific programs elderly stay mentally physically fit therefore preventing injury andor illness geriatric training two main focuses balancegait muscle development exercise routines consisting standing balancing exercises vision exercises water therapy walking stationary cycling yoga pilates tai chi basic strength exercises accomplish increased muscle strength bone strength ability walk move keeping active physically strong improves overall quality life also taught coached trained young children teenagers specific sports well overall fitness coached kids track field soccer softball swimming cross country love simple competitive nature kids enjoy finding ways keep motivated keeping fun incredibly rewarding watch reaching goals never thought possible fitness trainer allows share knowledge experience others also keeps focused balanced organized chosen overall healthy lifestyle believe inspirational train plus gives energy need give absolute best celebrity personal training clients include patrick jillian dempsey professional actor makeup artist stars cher professional singer actress director producer lori stark owner creator chrome hearts jewelry apparel navi rawat professional actress david ellis director producer professional stuntman greer grammer professional actress miss golden globe 2015 daughter kelsey grammer kenny g world class saxaphone performer massage therapist january 1993 september 1994 company name city state owned managed independent massage therapy business total woman gym hometown ventura ca would advertise business maintain clean serene massage therapy room fresh linens aromatherapy massage therapist enjoyed connecting people therapeutic professional manner professional triathlete january 1989 december 1995 company name city state pro triathlete given opportunity train race united states internationally privilege working training performance experts track field swimming cycling triathlon sponsors consisted saucony running shoes oakley sunglasses danskin performance wear power bar hamilton bikes easton impex japanese nutrition company hostess september 1994 october 1995 company name city state hostess duties included setting tables stations service answering phone calls making reservations tasting food quality presentation seating guests appropriate sections really enjoyed working upscale restaurant exude confidence poise positive attitude along excellent knowledge food service membership manager september 1987 october 1990 company name city state membership manager responsible selling managing updating memberships gym job required many phone calls meetings new existing members would make sure content membership experience gym truly loved working people ages daily basis making sure needs met education high school diploma jun 1988 buena high school city state x sports played varsity swimming varsity tennis varsity soccer varsity cross countrytrack associate arts ventura community college city state united states united states sports medicine cal poly san luis obispo city state united states united states continued undergraduate program ran crosscountry school team cal poly san luis obispo san luis obispo ca united states completed undergraduate coursework began sports medicine program x began studies sports medicine skills professional fitness trainer nesta trx certified trainer kettlebell certified trainer office management accounting scheduling appointments insurance billing certified massage therapist ipsb los angeles computer proficient creative problem solving customer service satisfaction,FITNESS
sales consultant interior designer professional summary resultsoriented sales professional eager join reputable organization hardworking consultant gifted turning prospects clients delivering exceptional presentations engaging personable expertise managing key milestones delivering exemplary customer service highly enthusiastic ability absorb information rapidly make correct response skills persuasive communication prospect qualification retention strategies exceptional customer service sales work history sales consultant interior designer 012018 122020 company name – city state assisted clients budget considerations made recommendations furniture custom made leather sofas accessories items developed space planning concepts color palette selections leather presentations used consultative sales approach understand customer needs recommend relevant offerings created detailed sales presentations communicate product features market data assisted walkin traffic identifying financial needs goals provide customized solutions collaborated vendors align style consistency marketing materials promoted customer satisfaction byunderstanding needs increased sales designer sales consultant 032016 092017 company name – city state worked sales team collaboratively reach targets consistently meeting exceeding personal quotas demonstrated products show potential customers benefits advantages encourage purchases established new customers developed space planning concepts color palette selections textile presentations created professional presentations using lazboy software creatively communicate design intent direction answered product questions uptodate knowledge sales store promotions interior decorator self employed 012005 022015 company name – city state advised clients styles layouts budgets overall designs furnished designed residential properties consulted clients determine decorating needs preferences maintained knowledge constantly changing interior design trends products assistant vp pr investors 012011 022014 company name – city state attracted increased new members organizational targeting marketing campaigns specific audiences participated trade shows america canada recruit retain prospects seasonal job custom made furniture salesperson designer 032001 122004 company name – city state high end interior design firm specializing french provence custom homes los angeles area orange county education bachelor science accounting finance moscow finance university city interior decorator interior design interior decorators institute city personal trainer nutritionist athletic training nutrition 022014 nasm city skills persuasive communication prospect qualification retention strategies exceptional customer service sales work history sales consultant interior designer 012018 122020 company name – city state assisted clients budget considerations made recommendations furniture custom made leather sofas accessories items developed space planning concepts color palette selections leather presentations used consultative sales approach understand customer needs recommend relevant offerings created detailed sales presentations communicate product features market data assisted walkin traffic identifying financial needs goals provide customized solutions collaborated vendors align style consistency marketing materials promoted customer satisfaction byunderstanding needs increased sales designer sales consultant 032016 092017 company name – city state worked sales team collaboratively reach targets consistently meeting exceeding personal quotas demonstrated products show potential customers benefits advantages encourage purchases established new customers developed space planning concepts color palette selections textile presentations created professional presentations using lazboy software creatively communicate design intent direction answered product questions uptodate knowledge sales store promotions interior decorator self employed 012005 022015 company name – city state advised clients styles layouts budgets overall designs furnished designed residential properties consulted clients determine decorating needs preferences maintained knowledge constantly changing interior design trends products assistant vp pr investors 012011 022014 company name – city state attracted increased new members organizational targeting marketing campaigns specific audiences participated trade shows america canada recruit retain prospects seasonal job custom made furniture salesperson designer 032001 122004 company name – city state high end interior design firm specializing french provence custom homes los angeles area orange county,DESIGNER
construction work career overview highly skilled working people main course work construction area computers also big asset knowledge running business requires use computer skills many things qualifications strong analytical skills project management strong collaborative skills document management testing excellent problem solving skills customer needs assessment accomplishments leadership served leader instructor new subcontractors project management managed complex projects facilitating acquisition business requirements prepared specifications developed reporting analytics website design website design created accent graphics banner ads icons animations logos using wordpress client interface collaborated client engagement strategy drive entry riskdriven project methodology improving accuracy project definition sizing estimates resource budget planning improved client relationships project predictability shared business technical perspectives agreed project roles risk assessment use cases transparent businessaligned development efforts timeboxed delivery team collaboration initiated development team evolution strategy deployed best practices team building hard work development repeatable builds defined project skill sets line methodology drove training work experience company name may 2014 current construction work city state prepared presented technical proposals clients meeting engineers inspectors work needed also part job accomplishments learned process building building works interact workers engineers inspectors process scheduling come time also clearly visible learned set frame read blueprints perfected skills interacting different people professional level working heavy machinery also infused work time planning also taught great amount skills company name march 2012 current owner city state day come office get work orders complete day plan day accordingly efficient possible drive job sites professional type work interacting neighbors happens daily learned interact professional type way answering questions also giving much information work buildings plays major role winterize houses finding broken pipes walls submitting larger companies problemsolving skills used daily accomplishments earned trust contractor increased number jobs take day efficiency learned meeting certain people providing access homes become large portion work made many business partners network people knew field grew two years proud skills used problem solving big part job use daily efficiency used daily proud say acquired skill interacting business partners neighbors anyone questions also skill learned calling people setting appointments evicting people foreclosed homes company name june 2008 september 2008 paintercarpenter city state day would paint interior exterior houses offices came job site early get much work done possible would paint would make back job site different day paint would dry would usually install mill work accomplishments acquired friends business partners job would see many people business often would recommend us friends family also learned careful work paint cant easily washed changed learned right first time skills used everything carefully key job friendly crew people business also big deal learned way houses built treat different parts houses buildings differently education training highline community college 2014 aa general city state skills framing frame machinery office windows microsoft mac apple works networking paint problemsolving skills read scheduling typing computer formatting leadership teaching learning timemanagement client negotiations,CONSTRUCTION
apparel zone supervisor summary expert retail sales professional offering 4 years experience multiple retail settings focused exceeding sales goals punctual retail sales professional focused exceeding expectations building customer loyalty flexible schedule strong communication skills highlights cash handling accuracy inventory control procedures excellent multitasker strong communication skills employee scheduling loss prevention organized detailoriented flexible schedule experience apparel zone supervisor december 2016 current company name city state answered customers questions addressed problems complaints person via phone opened closed store included counting cash drawers making bank deposits collaborated customer service team members give exceptional service throughout entire shopping purchasing experience key holderzone supervisor responsible monitoring floor manager approvals money handling responsibilities 2nd 3rd checks e4473 documents responsible area including camping firearms footwear fishing archery closing dutiesopening duties setting ad checking accuracy assisting customers areas web ordering properly processing truck deliveries actively learning products operating cash register 100 accuracy maintaining cleanliness entire store consumer electronics sales lead merchandising supervisor december 2014 december 2016 company name city state operated cash register cash check credit card transactions 100 accuracy completed point sale opening closing procedures including counting contents cash registerverified customers received receipts purchases handled customer relations issues gracious manner accordance company policieswelcomed customers store helped locate itemsshared best practices sales customer service team members help improve stores efficiencyresolved customer complaints professional manner prioritizing customer satisfactionfollowed merchandising guidelines present visually appealing displaysmaintained established merchandising standards including window sales floor promotionaldisplaysanswered customer telephone calls promptly appropriate mannerdetermined customer needs asking relevant questions listening actively responsesstrategically scheduled team members maintain optimal staffing levels timesactively pursued personal learning development opportunitiescommunicated clear expectations goals team member manager january 2014 december 2014 company name city state completed point sale opening closing procedures including counting contents cash registerverified customers received receipts purchasescultivated customerfocused shopping environment greeting responding customers friendly manner determined customer needs asking relevant questions listening actively responsesmaintained established merchandising standards including window sales floor promotional displays preserved perfect attendance record 11 months maintained established merchandising standards including window sales floor promotional displays strategically scheduled team members maintain optimal staffing levels times supervised directed merchandise shipment processingactively pursued personal learning development opportunitiesfollowed merchandising guidelines present visually appealing displays mentored new sales associates contribute stores positive culture sales consultant december 2013 january 2014 company name city state completed point sale opening closing procedures including counting contents cash registeroperated cash register cash check credit card transactions 100 accuracypriced merchandise stocked shelves took inventory supplies cleaned organized store including checkout desk displaysalerted customers upcoming sales events promotionswelcomed customers store helped locate itemseducated customers brand incite excitement companys mission valuesused time efficiently serving customers including cleaning dusting displaysworked management team implement proper division responsibilitiesanswered customer telephone calls promptly appropriate mannerdetermined customer needs asking relevant questions listening actively responses education high school diploma 2009 penn foster city state graduated 36 gpa skills setting ad 100 accuracy cash register computer literate credit customer relations customer satisfaction customer service inventory listening merchandising pos problem solver selling sales staffing supervisor team player telephone skills,APPAREL
senior application specialist professional summary highly motivated results detail oriented leader strong communication leadership troubleshooting skills proven track record increasing staff development focus quality improvement seeking position allows implement health care improvement processes procedures education training associate degree applied science june 1999 robert morris university city state health information management healthcare management devry university city state course work healthcare management skill highlights staff training development relationship team building conflict resolution professional experience senior application specialist mar 2014 company name city state implement support business office software solutions create test application scenarios including interfaces device integration coordinate software version upgrades various departments assists project efforts related charge capture claims remittance cash management workflows support day day maintenance hb system includes daily checks investigation root cause analysis remediation process improvement serves hb data courier lead provides oncall support hours revenue cycle trainer jul 2006 mar 2014 company name city state provided operational technical support enabled business office function efficiently effectively responsible operational issues resolution development advanced integration auditreview functions conduct deliver arrange training programs new employees continuing education current employees business office evaluate old policies procedures update necessary acts liaison business office technical staff information systems communicate issues coordinate resolution work managers develop job aids improve accuracy assist improving best practices conduct employee specific need issue based assessments participate quality reviews staff identify issues provide additional training create maintain training materials well epic procedural guidelines departmental workflows deliver crosstraining programs analyze workflows system functions enhance correct capture patient information clinical charges diagnostic codes support electronic billing collection processes regularly evaluated employee performance provided feedback coached staff needed network support analyst nov 2005 jul 2006 company name city state customer service liaison nebo customers traveled locally regionally train hospital business office personnel use ecare cms system assisted new clients setting billing processes utilizing ecare worked programmersanalysts problem related issues concerning installation upgrades involving ecare managed care claims auditor apr 2002 nov 2005 company name city state led directed managed care projects involving patient account activities monitored billers collectors workflow processes assisted improving departmental performance outcomes assisted maximizing reimbursements reaching departmental revenue goals worked closely staff keep abreast current contracts contract changes billing criteria reimbursement timeframes precertification requirements developed job tools assist billers admitting insurance verification staff coordinated appeal process denied claims coordinator refunds unit participated ar utilization review revenue management patient access task forces provider relations representative jul 1997 apr 2002 company name city state responsible recruiting physicians pho physician hospital organization resolved member provider inquires visit educate physicians office staff related managed care changes conducted physician staff orientation inservices quarterly basis communicated policy procedure changes physicians staff identified developed action plans operational needs handled resolution credentialing issues managed care organizations facilitated resignation termination physicians provider health organization acted administrative liaison seven provider health organizations oversaw accuracy operational issues related providers members relation referral processing claims payments capitation payments fee schedules dictionary updates provider listings computer skills epic certifications resolute hospital billing home health sbo allegra idx midas passportecare microsoft word excel powerpoint certifications revenue cycle training hfma six disciplines breakthrough learning developing others basic principles collaborative workplace giving receiving constructive feedback designing effective learning experiences oz principle accountability training,ADVOCATE
vp finance ist executive profile enterprising finance executive creates strategic alliances senior executives identify execute key business initiatives builds retains high performance teams enlisting developing motivating skilled professionals extensive experience financial management controllership areas adept business process systems allow utilizing technology achieve business goals skill highlights project management leadershipcommunication skills product development business operations organization budgeting expertise selfmotivated core accomplishments developed cfo advisory services quality close product presented kpmg quality close training sessions assisted authoring white papers topic financial close changing economic environment brought sarbanesoxley legislation proficient sox 404 policies compliance requirements affiliations gods love deliver argyle executive forum finance executives international professional experience vp finance ist january 2012 current company name city state created business case system design currently project manager worldwide single instance sap erp implementation project 13 largest revenue producing countries 3 years eleven countries live across europe usa canada going live april 1 2015 project result 4m per year savings nine additional latin america countries planned year 4 developed governance support models processes new single instance sap erp system created program management organization key finance management information projects resulting greater communication strategizing synchronization risk management created single instance usa canada logistics supply chain processes conjunction sap erp project resulting cost savings 500k per year developed rfp created vendor selection process european budget procurement system handle recording marketing overhead redefined implementation approach get project back track 1 year system deployed 8 countries additional countries targeted next 2 years vp global digital us sales january 2009 january 2011 company name city state built business case successfully managed implementation new business intelligence platform business objects sales marketing analytics kpi reporting 6 us label groups tool gives us labels ability see influence social media data sales daily basis created business case acted project manager migrate integrating sony music bmg music supply chain logistics organizations new system sap materials management responsible business process harmonization institution best practices around product setup bom inventory purchasing mrp drp inventory management inventory sales inventory accounting project allowed decommissioning two old environments well reduction personnel via one system streamlined processes developed operational backoffice processes new direct consumer business commercializing sony musics artist website platform vp finance january 2005 january 2008 company name city state led various music label integration initiatives triggered merger sony music bmg music achieve better practices cost savings 1m annually support data hosting addition business process improvements projects also facilitated ability outsource backoffice functions generated 2m per year cost savings standardization best practice system harmonization six label groups two largest spend areas marketing recording two separate projects applications organizations project manager build artist project pl system 6 label groups also shared us approach design led design implementation sony music uks project pl system project manager successful initiative reduce time close consolidate monthly quarterly annually eight three days manager january 2001 january 2005 company name city state collaborated others create incubator practice cfo advisory services turned national practice 100m annual revenue done creating new service offerings centered finance transformation organizational process system improvements main focus providing advisory services companies following industries financial services media entertainment utilities manufacturing clients included disney sony bertelsmann media wwe jp morgan chase comerica bank duke energy united rentals corporate controller january 1994 january 2001 company name city state corporate controller january 1990 january 1994 company name city state served corporate controller international consulting company 6 years prior corporate controller 5 years salvage appraisal firm provided services commercial selfinsureds experiencing catastrophe losses responsible fpa functions well corporate tax returns instances managed selection implementation financial management systems education bs finance university maryland college park finance skills business process reengineering finance transformation project management finance strategy team resource cultivation,FINANCE
hr manager summary human resources manager practical understanding business needs areas expertise include conflict management employee training human resources generalist promotes teamoriented opendoor environment conducive successful staff offering number years experience knowledge training orientation incentive program creation level management level human resource executive works executives translate business strategies hr actions drive business results nager years experience years managerial experience strong strategicplanning peoplemanagement skills highlights compensationpayroll regulatory compliance staff development compensationbenefits administration policyprogram development salary structurecompensation analysis performance management strategies interviewing expertise staffing recruiting professional hiring retention training development employee relations experience company name city state hr manager 042016 current sunningdale tech thailand coltd type business tooling plastic injection company name city state hr adminmanager 092013 042015 responsibility report directly ceo transformed hr administrative role strategic business partner including working management level drive key business implement performance initiative conducted extensive analysis existing hr organization development business plan dated policies procedure service program operation direct hr function including recruiting hiring practice benefit compensation develop standardized organizational model clarify authority responsibilities learning development providing guidance learning development manager team well set training system implementing identify areas need attention improvement ensure legal compliance monitoring implementing applicable labor law requirements conducting investigation maintaining record representing organization hearing deal complex disciplinarygrievance hr issues using hr company knowledge evidencing appropriate decision making skills overseeing manage administrative activities company ensuring work processes maximized efficiency sekisui lec thailand co ltd esie rayong type business pvb interlayer film laminated glass company name city state general administration asst chief 112002 092013 one year break living abroad promoted fulfill broad range hr functions including purchasing general administration ensuring meet companys goal human resource handle played key role ensuring successful full spectrum hr operation system program recruitment selection managed recruitment process effective efficient manner maintain uptodate recruitment progress implemented reporting process manpower concerns coordinates negotiates liaises employment advertising agent service fee advertisement recruitment interview schedules conducts interview executive levels arranges interviews management levels managing orientation program employee business culture training development identify key skills specialty skills propose training needs accordingly responsible developing maintaining standard developing meeting objectives continuous improvement department operations developing strategic plans meet company goals managing assigned staff compensation benefits monitor alert division manager variance concerns issues compile data needed annual salary review annual performance appraisal analysis promotion annual bonus improve implemented performance measurement development supervise manage hr function generalist job assign division manager purchasing supervise manage purchasing function oversea domestic concerns supervise lead procurement group phases prepare purchase requisitions initiative approve issues purchase orders accordance company policy negotiated terms conditions job assign division manager general administration managerial overseeing administrative activities company ensuring work processes maximized efficiency contributes team effort accomplishing related results needed supervise general administrative support serve general resource direct inquiries wide variety requestors planning scheduling projects ensuring timely completion work closely general administration manager perform executive administrative tasks supporting requestors internal external coordinating workflow maintaining productive work environment develop recommend administrative processes procedures assure efficiency work closely administrative manager coordinate efforts towards meeting deadlines clarifying priorities establish processes schedules ensure required submissions made accurately timely manner respond initiate inquiries questions regarding purchasing personnel facilities administration specialized programs etc explain policies answer questions independently resolve problems wheneverfeasible company name general manager hr director hr manager take responsibility conceptualizing spearheading new hr initiatives development management effective responsive human resource functions well leading hr team full spectrum human resource activities formulate implement human resource policies procedures line companys business goals manage compensation staff benefits programmes including leave management develop implement performance appraisal performance management systems levels staff line company objectives manage recruitment selection activities meet manpower requirements departments assess short long term training needs well plan direct training development programmes raise competency employees oversee payroll administration submit necessary statutory reports relevant authorities handle grievances disciplinary matters plan carry company events foster harmonious working environment conduct exit interviews analyse turnover determinants implement appropriate corrective actions overseeing manage administrative activities company ensuring work processes maximized efficiency type business steel metal worksheet education master public administration 2012 national institute development administration nida comprehensive english course cultural exchange program 2007 city state usa bachelor education 2002 chulalongkorn university accomplishments complete ongoing training areas human resource management pm apm certification course analytical problem solving prevention tax isots 16949 iso 14001 requirements leadership competency work performance appraisal labor law balance scorecard kpi happy work place welfare salary structure recruitment compensation benefit corrective preventive action 8d report analysis technique safety supervisor level software expertise efficient ms office package surfing internet skills administrative administrative support advertising set benefits business plan clarify good communication skills interpersonal skills continuous improvement decision making english film hiring human resource hr law legal compliance managerial managing exchange organizational payroll performance appraisal performance management personnel policies processes procurement progress promotion speaking purchase requisitions purchasing recruitment recruiting reporting scheduling strategic strategic plans type workflow,HR
customer service specialist iii summary attain position public andor legal administration similar field highlights notary public 2002 presentl nys division budget nys contract mgmt system nys grants gateway sfs financial system software proficiency intermediate microsoft office suites outlook excel access powerpoint adobe acrobat sitefinity 47 wordperfect 5 10 dos sfs financial management systemoracle lotus notes heavy dictaphonetranscription skills dual monitor experience able work diverse group people levels management staff independently team adapts quickly new work environments computer applications citrix applications internet explorer familiar multiple office copy machinesscanners able learn new software programs quickly efficiently managed cash daily summary reports accomplishments acquired 2 masters degrees within three half years graduating summa cum laude shows get things done put mind matter difficulty excel well challenging work environment able work well diverse group individuals experience customer service specialist iii mar 2016 aug 2016 company name city state provided great customer service consumers call health marketplace insurance properly validated authenticated consumers seeking assistance marketplace accounts assisted consumers enrollment various types health insurance marketplace informed consumers marketplace accounts make updates needed assisted consumers applying renewing coverage well walking process set validated family members authorized representatives speak behalf account holder mgmt specialist mwbe liaison sep 2015 feb 2016 company name city state created input b1184s division budget system grants received processed mwbe requests waiver forms state contractors maintained business relationship project managers department heads ensure contractors following mwbe rules regulations utilized contract management system using access excel contacted executive chambers waiver requests status updates changes needed get approved met project managers dept heads discuss issues centered around meeting mwbe goals prepared submitted monthly quarterly mwbe utilization reports executive chambers deputy city clerk jan 2014 aug 2015 company name city state maintained business direct public appropriate offices entities needed managed daily operations issuing marriage licenses marriage certifications reservoir fishing permits issued dog licenses secure dog redemption payments replace dog tags update rabies info bas system created submit payment vouchers bills office subscriptions accepted monies checks licenses permits order supplies managed incoming mail send mailedin requests licenses certifications permits copied distributed agendas meetings city council members department heads well upload agendas minutes website using sitefinity 47 accepted legal service city troy notices claim city troy police dept managed count daily cash drawer prepare bank deposit slips daily cash summary sheets input excel spreadsheet monthly income reporting administrative assistant jul 2011 dec 2013 company name city state managed daily operations grant contract processing input tracking approval process state grant contract file management auditing compliance documents including limited verification b1184s vend rep charities registration exemption insurance forms etc corresponded communicated contract information requirements different program representatives managed incoming grant contracts renewals different state municipal entities managed trained incoming staff state workers temps contract management auditing created training materials staff sfs vend rep system audited grant contracts process sfs system full review documentation received monitored grant contract review compliance temps ensure contracts met requirements created purchase orders data input entering grant contract information access database denoting encumbrance amounts ag osc processing coordinated program department teams gather missing information complete contract pkg keyboard specialist sep 2007 jul 2010 company name city state maintained inmate appeals legal office nys division parole comparing information received information system using fpms parmis access excel requested maintained inmate records upcoming inmate appeals forwarded dcjsags office representing attorneys office requested checked parole hearing dates input new data start appeal process sent correspondence inmatesattorneys regarding upcoming appeal deadlines opened input briefs received approved either attorneys inmates pro se pulled files complete appeal process placed appropriately reviewed board members decision making answered incoming calls accordingly andor relayed proper attorney information technical assistant jan 2007 aug 2007 company name city state handled individual user access forms iuas correctional facilities via mainframe deleted changed user access facility users answered emails grant access needed users changed positions andor facilities installed lotus notes enabling user access utilized bluezone console add fileshare access utilized ghost program citrix applications along ms wordexcel education masters public administration government policy august 2012 grand canyon university government policy masters science criminal justice administration justice security june 2010 university phoenix criminal justice administration justice security bachelors science business organizational management may 2005 kings college business organizational management associates degree administrative occupational studies may 2003 olean business institute administrative occupational studies skills acrobat adobe contract auditing backup case management citrix set conferences contract mgmt contract management contract review council meetings customer service data entry decision making dictaphone documentation dos editing email filing file management financial management waiver forms grants gateway knowledge litigation loss prevention lotus notes mailing mainframe meetings access database excel mail office microsoft office suites outlook powerpoint ms word monitors notary public oracle copy machines receptionist duties necessary scanners spreadsheet training materials transcription,AGRICULTURE
engineering supervisor skills plc iec 61131 ladder logic functional block diagram structured text instruction list java c visual basic vhdl pspice assembly intel motorola ti labview software packages autocad inventor matlab microsoft office psim easy power xilinx ise printed circuit board cad protel siemens step 7 wago codesys allen bradley rslogix erp alliance global shop xa sap professional experience engineering supervisor december 2014 current company name city state leading supervising engineering staff members perform tasks participating budgeting scheduling staff management establishing design standards specifications criteria scheduling resourcemanagement products projects working closely product line management serve clients aftermarket needs recommending implementing improvements engineering processes methods controls conferring management production departments regarding manufacturing capabilities production schedules considerations maximize efficiencies electrical design engineer may 2011 december 2014 company name city state identifying products within line variable frequency drives switchboards generator control cabinets plc based control consoles potential improvement developing new products used power systems productline composing documents outlining projects design verification validation process accordance api standards modeling newimproved products using computer simulation tools order confirm specified performance newimproved products comprehensive hardware design complete software integration creating bill materials oneline drawings schematics layouts instruction manufacture prototypes developing test procedures verify prototypes performance specific projects custom precharge circuit vfd systems multiple inverters common rectifier 24vdc overvoltage relay protection 24vdc control devices overvoltage standalone vfd house raising derrick mast test topdrives applications iecexatex certification low voltage motors 600v 1800hp design new motor testing facility using common dc link vfds replace active front end drives commissioning siemens vfd lineup project engineer october 2008 may 2011 company name city state designing generator control systems variable frequency drives dynamic braking cabinets switchboards panel boards jacking switchgears plc based control consoles remote io boxes land offshore rigs developing bill materials block diagrams electrical onelines detailed schematics interconnection cabling diagrams supervising production process designed systems composing factory acceptance test procedures manufactured products supervising procedures performing detailed troubleshooting drilling equipment using computer simulations testing equipment site field traveling customer site meet client test troubleshoot commission product project manager leading team onsite manufacturing staff vendors subcontractors performing technical studies including center gravity calculation motor model short circuit breaker coordination harmonic calculation ieee 519 arc flash fault analysis voltage drop power flow study obtain certifications designed equipment compiling technical nontechnical reports describe products specific projects kencana km1 tender drilling unit kencana shipyard malaysia vfds mccs generator controls panel boards 480v control consoles friede goldman vfd based jacking switchgears control console remedial offshore vfd lineup control io consoles xtreme drilling coil standalone vfd lineup control io consoles shengli jacking switchgear facility engineer august 2006 october 2008 company name city state power distribution general responsibilities composing proposals estimates construction drawings lighting low medium voltage power distribution grounding alternative power generation systems responsible campus renovations environmental safety automation controls hvac needs specific projects new testing facilities several engineering departments renovation buildings hvac system conversion 24kv power distribution 125kv golf cart charging station solar panel roof automation engineer intern january 2005 august 2006 company name city state design implementation microprocessor based monitoring systems laser spectrometers education training bachelor science electrical computer engineering aug 2006 university oklahoma city state gpa gpa 373 gpa 378 electrical computer engineering gpa 373 gpa 378 skills api autocad automation budgeting c cabling cad conversion client clients dc designing erp flash functional hardware design hp hvac instruction intel java labview laser lighting logic materials matlab microprocessor microsoft office modeling motorola plc power distribution power generation processes programming proposals protel pspice renovation renovations safety sap scheduling schematics siemens simulation staff management step 7 structured supervising switchgear tender troubleshoot troubleshooting validation vhdl visual basic xa,ENGINEERING
realtor professional summary motivated real estate professional 16 years experience versed aspects real estate time management negotiation conflict resolution property management asset portfolio management administrative functions core qualifications ut real estate license accredited buyer representative reo foreclosures traditional real estate short sales asset management title escrow leadership conflict management negotiation experience 101999 current realtor company name city state manage entire process selling real estate minimized losses foreclosures analysis management marketing liquidation real estate owned properties clients investors evaluated economics property including bpo appraisal analysis monthend figures best marketing disposition plans prepare listings sales contracts counteroffers negotiation banks negotiated sellers deficiencies waived financial institutions others vested monetary interest property provided marketing direction brokers monitored performance outside agents evaluate preforeclosure bpos appraisals assist bidding buydown analysis communicate clients understand property needs preferences negotiate contracts behalf clients ensure legal formalities completed prior closing dates 042014 122015 inhouse realtor company name city state buyers agent restore utah successfully negotiated closed 55 mls transactions one year contract identified long term value properties prepared documents representation contracts purchase contracts estimated settlement statements evaluated properties established values developed marketing strategies maximized sales proceeds reduce marketing time monitored multiple databases keep track company inventory 072007 062011 sr reo asset manager company name city state effectively managed marketing reo assets according specific time lines focusing lowering loss severity monitored eviction process negotiated cashforkeys occupants evaluated properties established values developed marketing strategies maximized sales proceeds reduce marketing time supervised brokers ensure properties marketed according client standards managed third party vendors obtained bids overseeing repairs maintaining properties negotiated contracts based best interests clients met monthly quarterly sales goals 022005 082006 tax research analyst company name city state produced tax reports builders title companies extensive file management maintenance performed tax research including research 1915 1972 act bonds including melloroos tax assessments state california delivered tax reports time per clients customer time constraints 052003 112003 licensed title escrow officer company name city state actively communicated assisted realtors mortgage bankers loan officers real estate transactions types maintained connections sellers buyers financial institutions homeowners associations institutions vested interest properties prorated fees real property taxes per contract prepared settlement statements loan documents reviewed documents ensuring conditions legal requirements fulfilled coordinated inhouse outside closings 081999 052003 realtor bpo specialist accredited buyers specialist company name city state negotiated facilitated managed real estate transactions followed prospective buyers regarding incentives builder new developments surrounding area developed maintained list properties suited different needs budgets managed contracts negotiations aspects sales finalize purchases exceed customer expectations negotiated contracts behalf clients guided clients beginning end home buying process choosing right property extensive file management document imaging performed property evaluations banks relocation asset management companies education 2003 escrow license title escrow dw moore city state 1999 real estate license real estate stringham real estate school city state professional affiliations national association realtors utah association realtors skills asset management administrative client relations computer proficient conflict management contract negotiation digital photography file management marketing microsoft office organizational skills problem solving property management real estate tax research sales software sales force social media,BPO
manager industry analyst relations summary creative communications professional decade experience planning implementing strategic results driven communication programs integrate traditional public relations emerging social digital media communications strategies extensive experience semiconductor wireless networking telecommunications cloud computing pcb design market segments skills proficient microsoft office suite experienced multiple media databases including vocus cision mymediainfo familiar social media influencer management tools hootsuite buffer socialbro trendkite buzzsumo experience manager industry analyst relations aug 2015 current company name city state •contributed development strategic analyst relations plan designed communicate overall vision major initiatives around comprehensive ecommerce suite marketing solutions •cultivate strengthen relationships key influencers major industry analyst firms ensuring speed company strategy objectives capabilities client case studies messaging •collaborate product marketing subject matter experts executives advance company rankings analyst benchmark reports including forrester waves™ gartner magic quadrant •provide strategic insights senior management crossfunctional marketing teams analyst research reports help guide product strategy roadmaps •support negotiation industry analyst firm subscription contracts renewal process account director sep 2014 may 2015 company name city state clients included alcatel lucent rajant corporation ase group inc altium city fremont served lead daytoday strategic advisor client programs initiatives including strategic planning company product launches media analyst relations social media strategy visual storytelling thought leadership campaigns corporate brand positioning crisis communications industry events budget management forecasting collaborated global launch alcatel lucents cloudbased unified communications platform rapport securing coverage key industry analysts media outlets including wireless week jitter current analysis fierce enterprise communications converge network digest uc strategies light reading europe outlook demonstrated ability manage global account teams six direct reports providing strategic guidance multiple campaign initiatives concept implementation time within budget parameters cultivated ongoing thought leadership opportunities rajant corporation executives key industry outlets network computing urgent communications network world eweek provided strategic guidance analyst relations programs across accounts including development outreach strategy coordination analyst tours creation briefing materials message development corporate strategy days spokesperson preparation oversaw development execution owned earned client social media campaigns including optimization client linkedin pages executive profiles blog post content calendars microsite development seo enhancement twitter google instagram engagement strategies account manager jul 2011 sep 2014 company name city state clients included idt ineda systems intelepeer rae systems altium rajant corporation provided strategic daytoday counsel clients execution communication initiatives support organizational objectives including media analyst relations content creation strategy social media strategy product launches industry awards event planning execution spearheaded global launch wearable technology startup ineda systems securing coverage toptier media outlets venture beat recode wall street journal ee times reuters gigaom developed written content reinforcing key messages thought leadership including press releases byline article abstracts customer case studies faqs executive bios guest blog posts company backgrounders story pitches proven track record cultivating relationships technology media resulting placements key trade publications ee times eweek network computing electronic design ee journal ieee spectrum design news managed speaking awards programs including researching vetting opportunities coordination event organizers developing preparation materials assisted managing budgets forecasting resources project management partner oct 2008 dec 2012 company name city state clients included pure matter brandinginteractive cellphone mate asigra bay area lyme foundation california childens health initiative heritage bank toeniskeotter breeding inc served marketing communications consultant delivering holistic integrated communications counsel across broad array disciplines including public relations advertising social media strategy direct marketing customer retention strategy branding created highlevel marketing communications materials including strategic plans market analysis reports press releases backgrounders website copy case studies faqs contributed articles consistently achieved coverage clients highlevel media outlets wall street journal oprah magazine saloncom cnn small business g4tv msn games massivelycom globe mail managed external vendors development client newsletters campaign datasheets brochures tradeshow exhibits website copy ensure adherence client communication objectives senior public relations specialist feb 2005 jul 2007 company name city state clients included amulet technologies spx automotive caltrain managed integrated campaigns included advertising planning public relations social media tradeshow coordination composed highlevel documents including public relations strategic plans press releases contributed articles backgrounders qas pitch letters case studies organized local national media tours support strategic initiatives product launches achieved media coverage variety highlevel national outlets including wall street journal san francisco times san jose mercury news marketing associate jan 2003 jan 2004 company name city state developed managed overall budget event marketing sponsorship tradeshow coordination planned organized onsite race promotions events employees athletes business associates served primary liaison national international sales staff events marketing support director special events mar 2002 jan 2003 company name city state composed managed event budgets meet organizational objectives drove negotiation event site contracts fundraising events including menu selection av needs technological requirements entertainment travel accommodations oversaw recruitment committee members supervised activities account executive aug 1999 feb 2001 company name city state clients included silicon valley bank sand hill capital meriwest credit union toeniskoetter breeding inc developed implemented strategic public relations plans clients involved technology law enforcement finance real estate hospitality community affairs composed distributed strategic client pitches press releases fact sheets backgrounders public service announcements provided support strategic planning publicity new product launches education bachelor science public relations 2000 san jose state university city state usa spring 1998 participated study abroad program bath england,PUBLIC-RELATIONS
fitness instructor summary seeking career real estate professional acutely focused customer service network building promptly develops vital relationships needed operate effective real estate salesperson highlights excellent communicator highly professional proficient microsoft office skilled mediator clean driving record negotiations expert experience company name city state fitness instructor 042015 current sign clients sure registered class lead instruct teach choreographed group fitness classes thrive motivation proper queing emphasis active listening demonstrate proper form safety techniques effort achieve receive best results company name city state office assistantserver 032014 current perform basic office duties proficient mac pc answer phones emailing clients scheduling events around seasonal calendar make reserve reservations even flow create inviting environment delivers quick efficient service serve customers fastpaced environment able multitask effectively pleasant demeanor heart company name city state wellness coordinatorgroup instructor 102012 052013 open wellness center answering phones scheduling appointments creating monthly newsletters calendar events internal staff communicate via intranet va employees send reminders scheduled events develop maintain existing excel spreadsheets effort track progress trained staff members new members education associate arts management 2005 mesa community college city state usa bachelor science nutrition 2010 kaplan university city state usa certifications pure barre certified instructorafaa certified group fitness instructor cpraed certified skills appointment setter multitasker adaptable microsoft word microsoft excel outlook onedrive excellent phone skills able work fastpace high volume environment flexible productive efficient,FITNESS
placement agent dorado beach resort accomplishments gpa 36 40 ncaa ita varsity scholarathlete award winner yale university varsity tennis team division 1 ncaa recipient stuart b ludlum award 69 skills licenses proficient dbc finance municipal bonds argus real estate snl financial bloomberg capital iq thomson one banker factset microsoft office products expert excel finra series 7 license athletics interests marathon running tennis ny yankees ny giants military history politics traveling professional experience may 2014 current company name city state organized structured platinum banking team firstbank puerto rico nyse fbp led development private banking group dedicated strictly act 20 act 22 tax exemption laws 2012 clients moved puerto rico led team experienced motivated private banking professionals dedicated serving act 2022 clients suitable financial needs provide broad range services including business individual deposit accounts commercial loans cash management services highyield accounts credit cards mortgages leasing oreos resources available bank placement agent dorado beach resort january 2007 january 2012 company name city state representative highlights achieved 45 market share 200 clients less 1 year aggregate deposits 30 mm achieved highest rank among officers deposits accounts cash management sales platinum business banking ubs financial services incorporated puerto rico investment banking corporate public finance group san juan pr associate director 2007 2012 director 2013 2014 created dynamic financial models including dcf tax credit analysis investment return analysis capitalization ratebased multiplebased valuations sellside buyside advisory transactions analyzed aficas new money refunding debt well equity offerings issuers including hotel real estate developments financial institutions general industrials government puerto rico several authorities assisted ubs asset managers pr financial analysis issuance structured products mutual funds executed lead underwriter advisor placement agent 141 bn 31 bn 428 mm municipal corporate mutual fund closedend openend transactions respectively totaling 29 bn municipal debt joint lead underwriter pr sales tax financing corporation series 2008a 2009b totaling 19 bn municipal debt joint bookrunner popular preferred stock series b tender exchange common totaling 13 bn corporate equity joint lead underwriter triples gts ipo 203 mm corporate equity notes totaling 166 mm corporate debt sole underwriter pr aaa bond fund ii pr fixed income fund vi ipos totaling 65 mm closedend funds aerostar transition director arranged transition closing 40yr private concession luis muñoz marin international airport san juan pr aerostar 615 mm ubs acted sole advisor colead arranger summer analyst 2005 analyst january 2006 january 2007 company name city state advised technology media telecom clients wide range potential transactions including mergers acquisitions private equity investments leveraged buyouts capital raising created dynamic financial models including standalone financing operating models leveraged buyouts dcf multiplebased valuations investment return analysis merger credit models involved aspects deal generation implementation including coordination business development execution financial strategic analysis delivery solutions partnership product groups executed lead underwriter advisor placement agent 43 bn corporate transactions representative transactions joint lead arranger target company general atlantic acquisition network solutions 800 mm sole financial advisor target company comcast acquisition fandango 200 mm sole bookrunner churchill ventures chv ipo totaling 108 mm corporate equity joint lead arranger joint bookrunner intelsat senior unsecured term loan 10 bn corporate debt education ba economics latin american studies 2006 yale university new city state us yale university new ct ba double major economics latin american studies 2002 2006 gpa 36 40 ncaa ita varsity scholarathlete award winner english spanish 2002 academia del perpetuo socorro high school city state us academia del perpetuo socorro high school san juan pr 1998 2002 languages english spanish native intermediate brazilian portuguese certifications banker factset microsoft office products expert excel finra series 7 license languages languages english spanish native intermediate skills clients credit investment banking cash cash management forecasting municipal sales accounts associate credit analysis financial analysis financial services management sales market share mutual fund mutual funds real estate award ipo business development corporate transactions solutions telecom commercial loans leasing loans middle market closing exchange fixed income sales tax argus excel finance microsoft office ms office series 6 series 7,BANKING
hr assistant highlights interviewing expertise employee relations manager coaching training event management employee handbook development staffing recruiting professional offboarding accomplishments organized hr generalist effective record maintenance assuring compliance government employment regulations times personable hr generalist versed recruiting top employees automotive companies innovative startups experience public speaking college campuses attract new talent experience hr assistant september 2015 current company name city state advise managers organizational policy matters andrecommend needed changes conduct new employee orientatio foster positive attitudes toward organizational objectives identify staff vacancies recruiteinterview select aplicants serve link management employees handling questions interpreting administering contracts help resolve workrelated problems address inquires employees management regarding newhire activity ongoing employee relation issues created implimented exit interview program process advise top management apropriate employee corrective actions create modify job discriptions within departments work seniorlevel management create fair consistent hr policies procedures work hr advisors hr representatives establishing consistent hiring practices create manage 100 confidential personnel records facilitate monthly meetings develpo strategies positively influence workplace relationships suport 77 employees levels including executive leadership experience specialist november 2011 september 2015 company name city state prevented store losses using awareness attention detail integrity crosstrained provided backup customer services representatives needed generated sales inventory reports excel data variety sources maintaining 100 accuracy rate prepared sold broad range customized merchandise individuals commercial accounts resolved product issues shared benefits new technology successfully interacted customers retail buyers expedite orders compilied weekly monetary reports records store managers maintained adequate cash supply cash drawers multiple checkout stations managed cash stock inventory balances accurately clerkstore manager june 2002 january 2012 company name city state promoted store manager 3 weeks clerk managed team 7 professionals reduced controlled expenses developing inventory controll process later used local stores delivered excellent customer service greeting assisting customer addressed customer inquires resolved complaints designed implimented customer satisfaction metrics stocked restocked inventory shipments received reorganized sales floor meet company demands directed supervised employees engaged sales inventorytaking reconciling cash receipts determined staff promotions demotions terminated employees necessary completed weekly schedules according payroll policies maintained daily records transactions wrote order suply requests replenish merchandise trained staff deliver outstanding customer service addressed corrected sales staff communication issues tactful effective manner student workermultiple departments may 2004 may 2011 company name city state inspired students translate academic interests real world taking positive actions initiated throughtprovoking classroom discussions help students develop critical thinking abilities emphasized importance academic honesty students instructed proper citation research sources maintained athletics yearly budget 100 accuracy conseled undergraduates regard educational professional goals proctored yearly final exams end semester maintained strong ties alumni foster longterm suport school hr generalist january 2004 may 2007 company name city state conducted benefits administration 30 benefiteligible employees designed emoployee performance evaluation process merit program addressed inquires employees management regarding newhire activity ongoing employee relation issues created implimented exit interview programprocess advise top management apropriate employee corrective actions created modified job discriptions within departments worked seniorlevel management create fair consistent hr policies procedures developed 2 employee handbooks including design layout guided startup management hr operations systems programs new location within company supported 30 employees al levels including executive leadership education bachelor arts organizational leadership management human resource management 2011 lourdes college city state organizational leadership management human resource management associate arts 2006 lourdes college city state interests swimming bike riding camping crocheting crafts variety family activities skills academic ai attention detail backup benefits benefits administration budget cash receipts coaching contracts critical thinking customer satisfaction customer services excellent customer service customer service employee relations event management hiring hr inventory layout leadership meetings excel organizational skills organizational payroll personnel policies problemsolving reconciling recruiting research retail sales staffing store manager employee handbooks,HR
teacher summary experienced assistant manager adept problem solving customer service hiring training hardworking quality staff store manager equipped extensive experience retail management sales employs excellent leadership skills multitasking strengths determined assistant manager strong interpersonal skills extensive retail sales experience motivated shift manager practiced customer relations sales inventory control demonstrated skill improving store operations increasing top line sales reducing costs reliable assistant manager 5 years retail sales coaches encourages staff toward advancement using enthusiastic supportive attitude highlights retail inventory management exceptional leader accurate cash handling conflict resolution skills store opening closing procedures teamoriented store operations sales professional outstanding communication skills reliable flexible schedule accomplishments promoted assistant manager 7 months cashierservice leader awarded great customer service award 2015positiondeveloped implemented new loss prevention methods resulted reduction shrinkage rates experience teacher august 2008 june 2009 company name assistant manager january 2010 current company name state managed classrooms 10 20 students absence assigned teachers implemented variety teaching methods lectures discussions demonstrations established clear objectives lessons units projects set communicated ground rules classroom based respect personal responsibility tutored children individually small groups help difficult subjects taught afterschool summer enrichment programs established positive relationships students parents fellow teachers school administrators collaborated staff members plan schedule lessons promoting learning student engagement employed broad range instructional techniques retain student interest maximize learning took appropriate disciplinary measures students misbehaved worked outside normal hours available answer parent student questions disciplined children recommended measures correct behavior carefully monitored childrens play activities escorted children outings trips local parks zoos maintained uptodate knowledge store policies regarding payments returns exchanges prevented store losses using awareness attention detail integrity developed highly empathetic client relationships earned reputation exceeding sales goals achieved high sales percentage consultative valuefocused customer service approach crosstrained provided backup customer service representatives needed computed accurate sales prices purchase transactions worked team member performing cashier duties product assistance cleaning assessed customer needs responded questions cleaned straightened work area issued receipts purchases gifts bagged merchandise following standard procedures organized register supplies worked customer service resolve issues unboxed new merchandise rotated stock maintain freshness updated register logs operated cash register proficiency provided professional courteous service times worked overtime shifts busy periods placed special orders called stores find desired items recommended merchandise based customer needs operated cash register process cash check credit card transactions administered point sale opening closing procedures replenished floor stock processed shipments ensure product availability customers cashier july 2014 current company name state upsold additional menu items beverages desserts increase restaurant profits took necessary steps meet customer needs effectively resolve food service issues recorded customer orders repeated back clear understandable manner promptly reported complaints member management team correctly received orders processed payments responded appropriately guest concerns served fresh hot food smile timely manner communicated clearly positively coworkers management resolved guest complaints promptly professionally served orders customers windows counters tables cut chopped food items cooked grill fryers packaged menu items bags trays placed drink orders carriers operated largevolume cooking equipment grills deepfat fryers griddles accurately measured ingredients required specific food items prepared served beverages coffee tea fountain drinks properly portioned packaged takeout foods customers quickly efficiently processed payments made accurate change mastered point sale pos computer system automated order taking carefully maintained sanitation health safety standards work areas closely followed standard procedures safe food preparation assembly presentation ensure customer satisfaction frequently washed sanitized hands food areas food preparation tools performed general maintenance duties including mopping floors washing dishes wiping counter tops emptying grease traps cleaned food preparation areas cooking surfaces utensils maintained neat wellgroomed appearance including impeccable personal hygiene hair restraint minimal jewelry met company standards followed established restaurant practices procedures worked well teammates openly invited coaching management team took initiative find extra tasks scheduled duties completed quickly unloaded product shipments stocked freezers prepared items according written verbal orders working several different orders simultaneously assessed customer needs responded questions cleaned straightened work area issued receipts purchases gifts organized register supplies worked customer service resolve issues weighed food determine correct pricing operated cash register proficiency maintained gift certificate documentation provided professional courteous service times education associates nursing nursing english mathematics accounting 2019 ecu city state usa gpa gpa 2 nursing nursing gpa 2 english mathematics accounting training course microsoft excel word coursework included english mathematics accounting wilson technical community college state usa high school diploma 2009 james b hunt high school state usa gpa gpa 36 gpa 36 skills accounting approach attention detail backup cash handling cash register cashier closing coaching communication skills conflict resolution cooking credit client customer satisfaction customer service documentation english fat health safety standards inventory management mathematics microsoft excel windows word neat policies pos pricing knowledge store retail sales tables teaching tops written,TEACHER
consultant summary pc technician security analyst security services identity management solutionsoriented notable success broad range corporate initiatives participating planning implementation policy procedures set standards reference training create maintain procedures end users support staff increase productivity support end user track record increasing responsibility network security systems analysis development works department staff management inform processes procedures training needed clearly understands importance sla agreements standards incidents cases skills microsoft windows® operating systems windows nt 2000 xp vista win7 iseries ifs iseries navigator ibm tivoli administration tools windows server 20032008 networking tcpip sms wsus ethernet vpn secureid active directory users computers hyena v73 lotus notes lan manager sophos virus protection utilities websense norton lawson surveillix central station rsa authentication manager citrix remedy gwi help desk solutions unix reflection manager putty kana iq resource manager pc anywhere netop telnet experience consultant 062012 072013 company name city state responsible upgrading replacing windows xp pcs win7 os 3000 employee company creating updating asset management new disposed equipment working network team ensure port closure security contacting working vendors project management best practices upgrading machines hospital equipment senior contact person service desk personnel procedures training inventory audits clinics surrounding hospital hardware software machines replaced creating new procedures company service desk employees end users follow upgrading software installations installing configuring new hardware software new os platform training end users software hardware changes creating editing user accounts active directory working network group ensure port closure security contactsupport person service desk employees field services technician ii 012011 112011 company name city state front line support 10000 walmart stores sams clubs worldwide provide technical support usability critical site issues front line support store situations working development specialty teams restore connectivity isp networking equipment front line support softwarehardware related stores clubs may encounter pc technician iiisecurity analyst 081998 012010 company name city state front line phone support us mexico terminals connecting remotely correct pc software issues installation software support monitor security log management environment user account administration monitor records control changes order maintain network security collaborate system engineers infrastructure team solutions mitigate risks enhance system security develop procedures facilitate awareness training management employees participate defining implementing overall security strategy policies procedures documenting security projects task planning research testing implementation create maintain company wide iseries ifs authorization lists files directories create maintain user accounts within company including iseries ifs authorization lists files directories key member creation maintenance 800 active directory accounts iseries profiles help desk pc technician 081990 031998 company name city state involved setup delivery leased pcs commodity area provided consultation users solving problems telephone generating help requests provided customer support win95 winnt 40 ability identify troubleshoot hardware software install support hardware software including lotus products microsoft products client access netsoft internet autocadlt certified dell optiplex dell latitude micron certification education training associate applied science computer systems network technology october 2000 vatterott college city state computer systems network technology skills active directory asset management citrix hardware consultation client customer support delivery dell editing ethernet phone support help desk ibm isp inventory iq lawson lotus lotus notes micron microsoft products access lan manager win7 2000 win95 winnt 40 windows nt windows xp navigator network security network networking norton ghost operating systems os pcs pc anywhere pc software personnel policies project management research sms sophos strategy tcpip technical support telephone telnet tivoli troubleshoot unix upgrading utilities vpn vista windows server,CONSULTANT
assistant manager summary 7 yrs management customer service extensive sales service repairs knowledge programs skills quickbook retail iq isc snap fdt eticket microsoft powerpoint outlook works wordwatson ectmaintains expands customer base counseling district sales representatives building maintaining rapport key customers identifying new customer opportunities recommends product lines identifying new product opportunities andor product packaging service changes surveying consumer needs trends tracking competitors implements trade promotions publishing tracking evaluating trade spending updates job knowledge participating educational opportunities reading professional publications maintaining personal networks accomplishments exceeding store quotas 30 weekly meetings conference calls responsible customer service assistance extensive sales service repairs knowledge direct multiple business affairs advance understanding customers clients needs highlights 7 yrs management customer service extensive sales service repairs knowledge programs skills quickbook retail iq isc snap fdt eticket microsoft powerpoint outlook works wordwatson ectmaintains expands customer base counseling district sales representatives building maintaining rapport key customers identifying new customer opportunities •recommends product lines identifying new product opportunities andor product packaging service changes surveying consumer needs trends tracking competitors accomplishments accomplishments •achieves regional sales operational objectives contributing regional sales information recommendations strategic plans reviews preparing completing action plans implementing production productivity quality customerservice standards resolving problems completing audits identifying trends determining regional sales system improvements implementing change •meets regional sales financial objectives forecasting requirements preparing annual budget scheduling expenditures analyzing variances initiating corrective actions •establishes sales objectives creating sales plan quota districts support national objectives experience assistant manager 102014 122014 company name city state target new customer open new upgrade account maintain account help customer issues personal banking representative 062013 092013 company name city state daily bank deposit weekly inventory monthly meeting accomplishes sales organization mission completing related results needed responsibilities increased bank revenue acquiring least 5 checking accounts per quarter nine consecutive quarters grew customer satisfaction mastering program benefits account history interest rates service fee knowledge quickly answering customer questions pioneered customer satisfaction study gathering customer feedback daily basis presenting bank managers quarterly store manager 092007 062013 company name city state accomplishes regional sales human resource objectives recruiting selecting orienting training assigning scheduling coaching counseling disciplining employees assigned districts communicating job expectations planning monitoring appraising reviewing job contributions planning reviewing compensation actions enforcing policies procedures keeping store clean organized ensuring merchandise fully stocked assisting returns exchanges etc performing inventory counts managing cash drawer preparing bank deposits lead sales force discovers customers needs delivers solutions build loyalty support team helps maintain customers trust sprint products business team brings experience business customers achieves regional sales operational objectives contributing regional sales information recommendations strategic plans reviews preparing completing action plans implementing production productivity quality customerservice standards resolving problems completing audits identifying trends determining regional sales system improvements implementing change meets regional sales financial objectives forecasting requirements preparing annual budget scheduling expenditures analyzing variances initiating corrective actions establishes sales objectives creating sales plan quota districts support national objectives education associate liberal art 1994 kingsborough college city state liberal art diploma 1990 lafayette hs city state skills benefits budget coaching counseling customer satisfaction customerservice financial forecasting human resource inventory managing policies presenting quality recruiting sales scheduling strategic plans upgrade,BANKING
project engineer project manager summary construction project manager engineer 20 years experience including recent projects commercial multi residential expert problemresolution planning managing projects inception completion experienced supervising levels technicians engineers craft building relationships international teams managers staff excellent oral written communication skills also eleven years comprehensive accounting management experience crosstrained numerous accounting functions dealt private companies areas expertise comprise following excellent communication skill efficient management leadership ability effective budgeting cost management projects expertise latest tools techniques efficient planning coordination activities effective quality checking final deliveries excellent time management finish work scheduled time skills auto cad quickens included quick books timberland virtual basic ms office 20032010 excel access word power point microsoft project primavera p3 p6 primavera contract management hold civil engineer license affiliated chamber civil engineering turkey experience project engineer project manager june 2006 current company name city established record competence professional roles requiring proficiencies engineering monitoring civil engineer construction engineer dchfa district columbia housing finance agency washington dc managed 4500 affordable units delivery engineering services complex projects multi family commercial single family houses directed preliminary studiessurveys designlayout costing projects contributed project presentations procurement contract coordination construction completion startup produce onthespot engineering required complete projects design review green building projects leed certified green building act additional platforms routed air piping revise cad drawings asbuilt status aia contracts a201 a211 a111 a101 assist preparation written proposals written responses rfps rfqs public private sector projects prepare preconstruction construction scheduling award bids ordered equipment materials expediting tracking shipments check quality final product deliverables phase prepare articles activities cost things completed projects customers satisfaction review blue prints design development handle team workers engineers prepare equipment instrumentation folders onesource maintenance reference prepare punchlist scope drawings bill material preliminary pricing prepare weekly biweekly monthly construction meeting prepare revise monthly requisition change orders aia documents g702 g703 certified aia g704 construction sr project manager january 1996 january 2006 company name city state review ensure contract regulations documents projects per standards violate government legal regulations managed supervised 25 members working various constructions projects organization efficiently managed 4 projects time coordinated construction activities projects given effectively also budget analysis cost analysis projects given scheduled tasks activities without foregoing quality keep budget cost control well appreciated management checked quality final product deliverables phase prepared articles activities cost things completed projects customers satisfaction reviewed blue prints design development handle 20 million dollar project scheduled time period handled team workers engineers prepared punchlist scope drawings bill material preliminary pricing prepared weekly biweekly monthly construction meeting revised monthly requisition change orders aia documents g702 g703 g701 g704 project engineer january 1989 january 1990 company name city managed 160member unit delivery engineering services complex projects hydroelectric facilities waste water sewage plants subterranean tunneling highways etc directed preliminary studiessurveys designlayout costing projects contributed project presentations government world bank officials army construction officer company name city managed coordinated turkish army nato projects inspection checked complied military construction codes complex projects education training diploma civil engineering 1982 electrical engineering technical high school istanbul technical university city turkey civil engineering computer information software old dominion information virginia 1997 certification certifications osha training 10 30 hours cpr first aid training computer networking training ms office training ms project excel word power point access primavera p3 p6 contract management training auto cad turbo cad training personal information us citizen willing relocate travel also available interviews employment notice languages proficient english turkish languages limited skills italian spanish kurdish training certification skills aia army agency auto cad basic budget analysis budget bi cad civil engineer civil engineering contracts contract management cost analysis costing cpr dc delivery engineer english finance first aid government hydroelectric inspection italian layout legal materials access excel ms office power point ms project microsoft project word networking presentations pricing primavera procurement proposals quality quick books scheduling spanish surveys turkish written articles additional information us citizen willing relocate travel also available interviews employment notice,CONSTRUCTION
software engineering manager summary experienced software engineer handson engineering manager 20 years product development experience broadcast media 10 years experience leading development teams 20 engineers hiring 10 offers 40 interviews hr personnel procedures performance reviews project transitions professional experience september 2009 current company name city state software engineering manager visual c windows stl oop mfc threads file maps atl ipc ftp tcp http xml json services web services rest api soa media formats standards codec sdk integration mpegdash api design documentation bcd spinoff imagine 2013 nexio video servers applications facilitate collaborative workflow nexio lan video servers services applications running various nodes media comes proprietary san generic storage nas development team management nexio servers applications playout business unit relocated il ca took larger role video server applications well led team 6 burbank team 8 naperville team 8 indirect report beijing introduced peer reviews repurposed components 3 teams collaborated one large team adopted scrum since 2014 scrummaster team 3 6 burbank naperville office closed 2013 team migrated source revision control mercurial jenkins 30 products recipient reuse innovation award ip reuse major factor server business unit turnaround released deliverables nexio software suite 60 70 80 global proxy suite 25 30 35 initiated architected executed soa concept completion facilitate decoupled ui clients 2 web services 10 services selected handson projects include hercules web service web player solution based mpegdash created c engine process uri handle sessions deliver segmented mp4 atoms h264 aac provides dynamic html5 player page javascript source based dash js supports multiple raster sizes bit rates ready go time sessions team helped providing c web service framework cli bridge layer device testing published functional rest api uri specification document json services tcp stack using c part soa created api framework classes multithreaded server side socket classes created header json parser top open source rapid json sax style reader developed new services content manager helper picon requestor evolved services encoder gprx helios mb scavenger transcoder guided gprx helper requestor completion published 10 json protocol api documents 3rd party inhouse use content manager service primarybackup workflows multithreaded rules based engine manage media contents two domains architected developed new umid based solution gen 2 new workflow needs scalability scavenger transcoder lowres proxy management needed solution improve legacy products required regular hand holding remained escalated proposed new approach teamed successfully wrote two new 247 products mediabase dll desktop explorer assets c mfc guided optimize original implementation 200k ids meet storage scalability needs achieved constant ui performance milliseconds regardless user operation proposed introduce dtahandler architecture ftpserver approach helped consolidate media formats one product build scalability team added one converter dll per media container format import export november 2005 august 2009 company name city state software engineering manager development team management nexio editing applications led team 8 naperville team 8 indirect report beijing hired mentored built core editing team size 8 collaborated expanded team beijing established development process document consistent procedures peer code review guidelines team established crash dump analysis procedures help troubleshoot hard repeat issues released deliverables video editing suite 25 proposed architecture teamed develop server integration modules video broadcast workflows august 1997 october 2005 company name city state principal software engineer harris corporation acquired leitch architected designed implemented fundamental dll components evolution video editing product major projects include c win32 threads gui interactive playback architecture media file reader writer components scalable decoder encoder architectures video audio rendering engines hardware integration modules critical part business success postproduction space interactive picon waveform drawing components 64bit unicode migration modules 4 million lines code august 1994 july 1997 company name city state software engineer dps acquired star media leitch acquired dps 2000 star media technology startup created video editing software velocity postproduction space developed projects include project media management tools render bank video effects education professional training illinois institute technology city state ms computer science computer science national institute technology city india electronics communication engineering electronics communication engineering products skills api approach atl audio backup broadcast c cli com ca hardware concept content clients documentation dynamic html5 editing xml ftp functional drawing gui http ids innovation explorer ip javascript json lan mb c mfc office win windows 2000 migration nas oop page proxy rendering san scrum servers specification team management threads troubleshoot video video editing visual c workflow writer,ENGINEERING
healthcare consultant executive profile proven leader solid performance seeking new challenges bring comprehensive set skills company former military leader certified instructor designated subject matter expert 2 fields medicine experienced public speaker skill highlights skills used microsoft office smarttech smart board public speaking public relations marketing sales instructorwriter combat medic advanced individual training 1st detachment 108th training command augusta ga november 2014 october 2015 train lead mentor upcoming healthcare specialists example right looks like new healthcare practitioners follow read reviseedit publish teach course material healthcare program graduates 30000 individuals annually project management regarding training program tasks supervise logistics monthly synchronization meetings catering event planning security logistics monthly gatherings key leaders public venues teach nremt curriculum students attempting emt certification evaluate nremt practical skills emt certifications teach cprbls teach tccc core curriculum advanced skills teach additional skills mass casualty management patient administration disaster management critical thinking leadership development convoy operations logistics supply chain management necessary skills healthcare specialist us army instructorwriter infantry battlefield first aid alpha company 2nd infantry battallion 29th infantry regiment fort benning ga november 2012 november 2014 responsibilities teach tccc core curriculum first aid classes 220 infantryman teach additional skills mass casualty management critical thinking leadership development medical evacuation logistics necessary skills save lives supervise records management instructor credentials supply orders equipment maintenance buildingsite maintenance emergency care sergeant squad leader echo company 2nd infantry battallion 29th infantry regiment fort benning ga april 2011 november 2012 hospital prehospital longterm geriatric population va homeclinic acute care phlebotomylab immunization clinic medicalsurgical ward pacu icu pediatric emergency department telemetry behavioral health ward supervised 2 noncommisioned officers 10 soldiers assigned 5 ambulance teams managed duties helped resolve personal issues order make effective leaders efficient medics responsible medical equipment sets valued 10000000 including vehicles hazmat designated primary information technology point contact within section implemented oversaw transition paperless office management streamlined previously cumbersome outdated communications methods emergency care specialist headquarters headquarters companybravo company 141 infantry batallion 3rd brigade 1st armor division fort bliss tx june 2009 june 2011 responsibilities clinical patient care austereremote medical care live fire training exercises medical support individual crew served weapons training infantry tactics sops microsoft office 2013 word excel powerpoint adobe acrobat professional adobe photoshop solidworks emergency management systems network administration dslr photography supply chain management classified document management joint commission inspection standards classroom instruction 10 years core accomplishments designed implemented mass casualty evacuation sop battalion 600 soldiers sop effective adopted brigade standard 3000 soldiers designed implemented field expedient casualty evacuation system using civilian vehicles coordinated resources necessary create cost effective fully equipped fully functional aid station synergistic casualty evacuation plan using nonmedical assets designed training program using scenario based training infantrymen first line supervisors command staff effectively manage mass casualty situations skills used aluminum fabrication complex problem solving program management disaster management casualty management patient care security defensive tactics offensive tactics logistics supply chain management emergency care specialist charlie company 302nd brigade support battalion 1st heavy brigade combat team camp casey south korea june 2007 june 2009 crosstrained republic korea army roka medical personnel us tactics medical skill sets crosstrained roka combat engineers breaching techniques explosive demolition project manager integration effective training medical communications combat casualty care mc4 system company 170 medical personnel countless convoy planning operations involving simultaneous movement setup breakdown ambulance exchange points forward surgical teams level 1 trauma centers mass casualty incident management centers noncombatant evacuation operations senior supervisor supervised planned implemented full spectrum evacuation 27 families us soldiers south korea japan operation courageous channel emergency care specialist training support company 32nd medical brigade fort sam houston tx may 2005 june 2007 responsibilities coached mentored credentialed individuals medical skills necessary job provided medical support 50000 personnel annually training area 27990 acres supervised pharmaceutical supply chain management heavily used medical activity base awarded pioneering compliance dod paperless office mandate 2006 resulting streamlined work environment greatly reduced supply consumption project manager logistical transport set staffing equipment movement special needs intensive care unit san antonio tx refugee movements areas effected hurricane katrina 2007 professional experience healthcare consultant 052016 102016 company name city state introduce patients training program eeg monitoring assist recovery weekly training works conjunction parts treatment plan set computer software brainmaster discovery 24e pocket neurobics uwiz electrodes ensure bioera pnwiz tracking appropriately parameters load properly troubleshoot equipment software necessary explain cognitive testing procedures coach individuals initial follow brain mapping coach individuals training sessions monitor progress healthcare consultant 022016 052016 company name city state international medical center provides fullspectrum multisystem detoxification comprehensive individual healthcare lifestyle planning monitors 3 individuals simultaneously 6 individuals per day 2 hour treatment session educates individuals treatment options toxins heavy metal contamination daily life change healthier decisions provides immediate analysis initial results treatments part international healthcare team represents 6 countries facility china 1 2 facilities world perform proprietary treatment medical investment management healthcare lifestyle consulting high net worth individuals making decisions transform lives eliminate barriers living long healthy life 60000 300000 usd average daily investments overall investmentsales performance upwards 25 million usd course 4 months averaging 5 million per month achievements within 2 weeks arrival four foreigners working company licensed doctors interviewed board selected science advisor provincial level tumor research institute partnership decision made president hospital 5 center directors assessment therapeutic apheresis treatment western medicine intervention traditional chinese medcine intervention mai therapy clinic english teacher 102015 012016 city best learning english chaoyang district teach children age 2 english language skills according us academic standards grades prek1 g6 6th grade using mcgraw hill curriculum write lesson plans grades prek1 g6 6th grade using mcgraw hill curriculum supplemented employer developed training materials review edit republish outdated incomplete unsatisfactory insufficient training plans guides simultaneously accommodate learning styles lessons perform demonstration lessons marketing event planning improve public relations local clients overall image best learning english brand voluntary point contact new foreign teacher cultural integration medical aid personal privacy physical security abroad provide feedback parents regarding student performance additional steps take foster healthy developmental environment child american perspective education high school diploma 2004 winter park high school city state personal information service country united states branch army rank sergeant 2004 october 2015 honorable discharge willing relocate anywhere interests highly experienced leading training developing others previous quarter year sales averaged 25 million 5 million monthly advanced computer technology literacy multiple awards effective leadership initiative performance compassionate volunteer work proficiency proven motivator leader trainer builder strong highenergy civilian military teams skills academic acute care adobe acrobat adobe photoshop alpha ambulance army behavioral health chinese coach consulting cpr critical thinking clients document management edit emergency care english equipment maintenance event planning first aid image immunization information technology inspection instructor instruction investment management investments leadership development lesson plans logistics marketing meetings mentor excel microsoft office powerpoint word works weapons monitors network administration office management patient care phlebotomy photography pacu progress project management public relations public speaking read research sales solidworks sop supply chain management supply chain management teacher telemetry therapy training materials treatment plan troubleshoot writer additional information active dod secret security clearance highly experienced leading training developing others previous quarter year sales averaged 25 million 5 million monthly advanced computer technology literacy multiple awards effective leadership initiative performance compassionate volunteer work proficiency proven motivator leader trainer builder strong highenergy civilian military teams available asap willing relocate anywhere authorized work us employer links military service service country united states branch army rank sergeant 2004 october 2015 honorable discharge commendations army achievement medal x3 good conduct medal x3 military outstanding volunteer medal certificate achievement x6 army service ribbon overseas service ribbon korean defense service ribbon global war terrorism service ribbon,HEALTHCARE
senior director information technology executive profile distinguish director information technology expertise diverse range industries within multiple industries settings globally demonstrated success network design management enterprise resource planning implementation management cloud technologies internet technologies well organized results oriented individual proven ability implement standards processes procedures improve business functionality solid management skills capable building leading motivating individuals maximize productivity forming cohesive team environments exceptional communicator focused building strong client relationships skill highlights small business development project management leadershipcommunication skills business operations organization client account management negotiations expert budgeting expertise employee relations selfmotivated collaborative decisive enterprise platforms forecasting specialist knowledge product lifecycle management plm hardware software upgrade planning product requirements documentation selfdirected scrum methodology performance criteria tracking core accomplishments saved 10 million amortized 3 years using cloud technologies instead buying new infrastructure hardware upgrade infrastructure weston educational group ​ directed implementation new student information system customer relations management system 2 colleges projects completed ontime budget increased core system availability 99999 developing standards architectural governance implementing best practices led successful implementation integration acquired college weston educational group project completed month ahead schedule budget reduced incidence issues 50 globally using visualization tools tableau domo identify trends support tickets resulted training address root causes operations management managed technologies 10 campuses spread florida california weston educational group technologies used students faculty campus administration corporate office staff executives oversaw day day operations information technology department weston educational group staff development weston restructured team smaller flexible team used outsourced resources specialized functions resulted 60 reduction payroll expense american career college west coast university mentored coached employees resulting staff turnover also recognized one best business analyst team campus management corporation implemented sites globally batchmaster software launched new consultant group implement manufacturing based erp system using rapid implementation module devised increased successful implementation 80 reduced implementation time 4 weeks batchmaster software also implemented support team india provided post implementation support based new policies procedures created customer satisfaction increased 75 voted employee year 2010 thousand employees outstanding contributions going beyond presented industry conferences every year starting 2012 integrated solutions automations tools help improve efficiency data integrity professional experience 022015 112016 senior director information technology company name city state weston educational group inc private postsecondary institution focused allied health personal wellness sector 3 major brands campuses spread florida california senior director oversaw day day operations aspects technology included student faculty portal needed support 247 student information system sis used manage aspects student matriculation lead financial aid academics student services career services ​ spearheaded phone system migration cloud resulting 99999 uptime phone system also reduced maintenance cost comes outdated system 0 allowed us manage system remotely accountable information technology including overall customer satisfaction managed team 6 professionals restructured department reduced team 6 generalized personal outsourced functions required specialized functions reduced payroll expense 60 spearheaded crossfunctional initiative achieve smooth integration missouri college acquired weston education group strengthened companys business leading implementation industry leading sis management campuses crm admissions negotiated new contracts vendors reduce prices much 28 developed launched regular training sessions help associates common reported issues used domo visualize trends support cases developed training materials common reported issues instituted new web based support ticketing system allowed students faculty staff members generate tickets requesting help prior system staff members could generate support tickets internal system new system rules incorporated auto routed tickets based characteristics selected recommended implemented enterprise applications onto cloud saved organization 10 million amortized 3 years upgraded infrastructure inhouse accommodate new enterprise applications launched migration staff faculty office 365 microsofts cloud version office migrating students enabled every user access latest version complete office suite onedrive individual file storage system point view enterprise access latest versions systems microsoft plus infinite access microsoft resources support infrastructure 072009 022015 senior manager student information system company name city state american career college west coast university private postsecondary institution trains students allied health sector annual revenue 300 million oversaw student information system brands student portal faculty portal several integrations systems crm system internal applications developed sharepoint platform ​ ​hired managed team business analysts support engineers support student information system sis ​ developed business processes service level agreements used business analysts support engineers ​ oversaw offshore development team india develop innovative solutions sharepoint platform integrated sis means adding automation enhance productivity data validation ​ managed relationships vendors associated student information system ​ started organization manager led team stabilize environment ​ collaborated hr department develop onboard training systems increased roi new associated day 1 reduced number support tickets new associates ​ key member process planning moving small server room att collocated datacenter ​ advised development relocation two west coast campuses 012005 082009 president company name city state aldreteem inc created support small midsized organizations wanted implement enterprise resource planning systems resources manage system inhouse accountable entire business including overall customer satisfaction profitability created new revenue streams partnering erp vendors expertise deploy solutions sage sap great plains epicor generated new business signing national agreement leading national hospitality company manage erp system provide auxiliary services strengthened companys business leading implementation projects 032001 122004 director client services company name city state batchmaster software inc develops enterprise resource planning system process manufacturing industries integrated sage platinum sap business one microsoft great plains prior joining eworkplace solution deployed network resellers implementation primary support created new revenue streams parties creating client services group resellers focused client relationships sales could resell services ​ increased revenue 60 creation client services department department performed implementations support created rapid implementation process reduced implementation months 4 weeks strengthened companys business initiating leading development relationship sap spearheaded implementation offshore support team support customers post implementation customers found team helpful upgrades update well phone support software maintenance renewal increased 80 created spearheaded customer satisfaction survey resulting 45 increase customer satisfaction resulted customers renewing yearly software maintenance increased revenue education 2010 business administration walden university city state usa 385 gpa minor leadership bachelor science information business systems technology university essex city state uk member world famous essex university afrocarib club played soccer university skills enterprise resource planning systems education software campus nexus student student faculty portal accounting systems sage platinum microsoft great plains accountmate sap business one learning management systems dialoge edu ecollege moodle rooms manufacturing systems batchmaster customer relationship management systems microsoft great plains crm campus nexus crm enterprise backoffice systems microsoft server microsoft sql server microsoft exchange microsoft sharepoint linux storage area network active directory microsoft terminal services microsoft remote desktop services citrix network devices monitoring tools juniper switches routers firewalls netgear switches routers firewalls cisco switches routers firewalls solarwinds network monitoring tools sophos unified threat management idera sql management websense virtual system vmware hyperv cloud based phone systems cloud based storage backup cloud technologies amazon web services microsoft azure o365 miscellaneous applications desktop applications microsoft office suite sophos antivirus sophos mobile device management deepfreeze desktop management,INFORMATION-TECHNOLOGY
staff accountant summary flexible accountant adapts seamlessly constantly evolving accounting processes technologies committed keeping accurate accounting records possesses natural knack numerical accuracy calculating balances highlights account reconciliations cashflow report generation accpac accounting skills accounts receivable professional accounting operations professional knowledge sage general ledger accounting aptitude complex problem solving great plains knowledge effective time management proficient sap microsoft office proficiency excel spreadsheets meticulous attention detail resultsoriented selfdirected time management professional mature resourceful strong interpersonal skills strong communication skills expert customer relations accomplishments general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions researched resolved billing problems previously missed training successfully trained staff office systems databases policies procedures focusing minimizing errors generating superior results professional experience company name december 2009 current staff accountant city state prepares general ledger entries maintaining coding processing records files reconciling accounts responsible recording journal entries compiles identifies analyzes changes account reconciliations researching resolving variances prepares consolidated internal external financial statements gathering analyzing information general ledger system sub companies maintains balances automated consolidation system inputting data verifying data analyzes information options developing spreadsheet reports verifying information assisting financial statement review preparation providing support toward interim annual financial statement audits receive maintain control payable 10 companies multimillion dollar corporation using internal system process dissimilar documents refunds audit reconcile purchase orders incoming invoices contact vendors advise ordering requirements discuss pricing ensuring correctness billings supporting documentation record process reconcile general ledger entries drafting correspondence data entry various computer systems established filing systems record keeping consult staff discuss price quotes technical specifications matters purchases work requester justify using certain vendors large business sole source orders provides immediate staff assistance supervisor variety confidential sensitive matters involving operations identifies activities situations may adversely impact company plans process payroll contract employees performs research consolidates information various offices advises supervisor senior management recommended solutions conflicts problems company name june 2009 september 2009 accounting clerk city state bill sort verify mail invoices 2000 residential commercial accounts monthly quarterly flexibill produce end month reports compile shut register delinquent accounts monthly post payments accounts answer incoming calls regarding bills reconcile bank statements daily schedule maintenance calls maintenance team per request make necessary adjustments bills updates accounts company name july 2008 february 2009 accounting clerk human resources city state processed personnel actions promotions pay change transfers new hire personnel researched potential employees new markets via internet advertising job fairs screened interviewed qualified counseled hired facilitating orientations new employees coordinated payroll demonstrated excellent organization problem solving negotiating skills communicated persuasively effectively highlevel corporate executives business owners monitored ensured compliance applicable employment laws regulations initiated maintained communication coordination activities branch manager area vice president serving central contact service issues resolutions code enter personnel data automated systems new hires verify enter time attendence employees quickbooks payroll process payroll produce settlements product received vendors enter settlements payment approval owner assist plant manager controller maintaining electronic calendar schedule appointments needed including arranging conferences various meetings well assisting procedural aspects preparing correspondence reports company name july 2007 june 2008 business operations associate city state managed customer accounts including limited invoicing collections purchase order tracking customer service working customers answer questions offer option resolve outstanding issues made routine welcome maintenance calls customers managed total accounts receivable aging 32 million duties also included keeping time attendance using timekeeping system processed personnel actions promotions pay change applied knowledge skills use implement principles securing analyzing evaluating essential facts needed decision exercises considerable independence reviewing classification variety noncontroversial lowergraded clerical administrative technician semiskilled wage grade positions applied classification standards criteria order determine title pay play series grade level applied knowledge human resources hr rules procedures technical methods concerning position classification position management hr automated systems reviews requests completeness accuracy presence necessary supporting documents retrieves data hr automated system provided information advice visitors callers regarding hr procedures uses multiple office automation software used word processing software create copy edit store retrieve print position descriptions forms transmitted received documents messages electronically using personal computers workstations networked linked computers workstations performed duties assigned company name march 2007 july 2007 accounting clerk city state classified accounting transactions entered contractors bill able hours labor payment pay subcontractors invoices tactfully ascertains purpose visit call referred superior appropriate operating personnel multiline phone system adjusted incorrect invoices prior entering system prepared control documents posting documents reflecting entries made reviewed pending items ensured followup action taken items pending conduct cycle count three warehouses input renovation jobs nxview charge material jobs solomon assign job numbers new contracts enter invoices entered issuesreturns received sub contractors serve timekeeper 25 employees using itas well perform facilitator administrative duties including greet assist clients maintain update staff calendar os director os hr manager create organization charts schedules spreadsheets using excel powerpoint order supplies staff sort mail schedule coordinate organize staff meetings routineessential meetings required include confirming location reserve conference rooms sending invites attendees confirmation attendance updates forwarded staff via email etc company name september 2006 february 2007 accounting clerk city state company name april 2006 august 2006 assistant bookkeeper city state company name september 2004 december 2005 customer service representative city state education strayer university 2014 bachelor science accounting state united states strayer university 2011 associate applied science business management state united states skills proficient microsoft office 2010 access word excel outlook alpha5 system application process sap windows 2007xp nt 2000 98 95 41 ms dos mas 90200 nxview sales logic solomon great plains scrapware scrap dragon oracle people soft 89 iqms laser fichetype 60 wpm,ACCOUNTANT
landscaper accomplishments fmc level certification adventis nov 16 built threestatement fully circular properly formatted financial model scratch 90 minutes developed understanding key concepts financial modeling accounting corporate finance miami university investment banking club feb 17present learn practice valuation techniques financial modeling discuss latest financial news discuss proper interviewing skills gain insight experienced investment bankers miami university asset management club oct 16present contribute management portfolio worth 60000 equities create present stock pitches listen provide input pitches members stock investment competition sep 15nov 15 earned first place thirtyfour teams across five daytonarea high schools competed university dayton 50 score based presentation 50 based portfolio earned 14 100000 sixweek period experience landscaper 052017 current company name city state landscape employee managing 200 properties commercial residential received landscape hardscape training education provided training new employees delivery driver 052016 082016 company name city state delivered local homes businesses worked within café keeping various daily tasks intern 052015 082016 company name city state internship dayton area life health insurance office performing tactical activities agents pursuing life health insurance license pro shop crew member 062013 082015 company name city state managed various daily duties caddy members cart range management train new employees education training bsba finance economics may miami university city state finance 355 economics june 2016 chaminade julienne catholic high school city state national honor society scholar athlete four years 40 interests varsity soccer aug 12oct 16 senior captain allarea allconference allstate academic awards fouryear starter skills insurance managing office additional information varsity soccer aug 12oct 16 senior captain allarea allconference allstate academic awards fouryear starter,ADVOCATE
information technology manager experience information technology manager april 2007 current company name city state annual budget planning department network administration implementation new technology developed company applications daily backups technical support 80 users administration security firewall spam firewall web filter vlans vpn setup administration windows server 2008 r2 administration microsoft active directory administration 100 pcs windows 7 windows xp microsoft dfs dhcp dns wsus services administration ftp server implementation administration microsoft exchange server 2010 administration creation new users distribution groups daily backup servers desktop backup symantec backupexec 2012 administration maintenance daily backup sybase sql anywhere 110 databases administration mac editing rooms os x 108 109 san storage apple xsan 30 tb array administration promise vtrak ex10 series software installation setup editing rooms final cut adobe products cinema 4d etc hardware installation configuration video capture aja kona black magic video capture devices inews news room management system wide orbit traffic sales revenue software knowledge florical systems software television automation omneon video server streambox mobile broadcast streaming video miranda products responsible research quote acquisition configuration new network technology company repair installation updates software hardware pcs mac computers information technology manager july 2001 march 2007 company name city state develop maintain support inhouse applications responsibilities include software licensing updating operating system desktop computers servers technical support 25 users supervised two employees department 2004 developed program track inventory hardware distributed 300 branch offices well user manual house application detailing procedures processes network administration lan 30 desktop pcs 5 windows 2003 standard edition active directory service dhcp dns server administration implementation ftp server large file transfer implementation distributed file system dfs share files department microsoft exchange server 2003 administration creation new users groups policy groups daily backup installation maintenance certification authority windows server 2003 web application administration maintenance daily backup database sybase sql anywhere 90 maintenance creation desktop applications power builder 65 power builder 90 technical support 300 branch offices new installation updates software hardware information systems administrator january 2001 july 2001 company name city state technical support 10 network users 100 branch offices implemented terminal service able connect five new branches colombia daily backup sybase sql anywhere 70 database microsoft sql server 2000 database quickbooks pro database house program network administration implementation ftp service 100 branches connections creation uses security access windows 2000 server administration active directory service administration maintenance microsoft sql server 2000 administration technical support branch offices installation updates software hardware education bs computer system engineer january 29 2000 fundacion universidad autonoma de colombia city colombia computer system engineer computer technician april 26 1997 certification lan network administration january 1997 centro colombiano de estudios profesionales pontificia universidad javeriana city colombia skills 4d active directory adobe products apple automation backup broadcast budget planning computer technician hardware installation configuration hardware databases database dhcp dns editing final cut firewall ftp inventory lan mac magic access microsoft exchange server windows 7 windows 2000 windows xp network administration network os operating system power builder 65 power builder 90 processes quickbooks pro research sales san servers software installation microsoft sql server streaming video sybase sql anywhere 70 sybase sql anywhere 90 sybase sql anywhere symantec technical support television video vpn windows server windows 2000 server,INFORMATION-TECHNOLOGY
pharmaceutical sales representative womens healthcare specialist professional summary skills proven administrative highly organized leadership support event planning entrepreneurial conflict public speaking mindset resolution project staffing team leadership reporting self directed documentation outbound calling prospecting account management acquisitions administrative contracts clientele customer satisfaction customer ssatisfaction decision making documentation event planning inventory team leadership leadership director managing marketing plans marketing market mergers communicator organizational skills problemsolving public speaking recruitment relationshipbuilding reporting sales staffing strategic strategic planning team player work history pharmaceutical sales representative womens healthcare specialist company name – city state doubled membership environment acquisitions mergers national chain accounts directly affected potential membership recruitment investigated resolved customer inquiries complaints timely empathetic manner responded customer inquiries thoroughly professionally provided elevated customer experience generate loyal clientele resolved customer complaints professional manner prioritizing customer satisfaction set explained new membership contracts effectively communicated supported sales marketing administrative teams daily basis assisted creating preseason marketing plans support department divisional strategies communicated vendors regarding backorder availability future inventory special orders developed account management program focused maintaining existing account base using referral reference systems attract new accounts organized new member marketing program including identifying potential target accounts developing high touch outreach plans incentive packages growth objectives successfully managed acquisition new england association increased membership 50 within first two years asked appropriate openended questions discover prospects needs requirements representative year 2003 successfully launched new products rapidly gained market share maintained extensive knowledge competitors offerings presence assigned territory serviced accounts regular basis propose new products services maximize revenue identified qualified accounts assess market potential consistently hit exceeded quarterly sales goals identified analyzed key competitors related products contacted customers soon issues arose immediately find resolution problems escalated communicated regularly territory regional strategic managers daily support strategic planning accounts successfully sold brand name products competing generic medicine communicated regularly territory regional strategic managers daily support strategic planning accounts visited customer locations determine needs set contracts provide training education bachelor arts business administration public relations 1995 heidelberg college city state work history pharmaceutical sales representative womens healthcare specialist company name – city state doubled membership environment acquisitions mergers national chain accounts directly affected potential membership recruitment investigated resolved customer inquiries complaints timely empathetic manner responded customer inquiries thoroughly professionally provided elevated customer experience generate loyal clientele resolved customer complaints professional manner prioritizing customer satisfaction set explained new membership contracts effectively communicated supported sales marketing administrative teams daily basis assisted creating preseason marketing plans support department divisional strategies communicated vendors regarding backorder availability future inventory special orders developed account management program focused maintaining existing account base using referral reference systems attract new accounts organized new member marketing program including identifying potential target accounts developing high touch outreach plans incentive packages growth objectives successfully managed acquisition new england association increased membership 50 within first two years asked appropriate openended questions discover prospects needs requirements representative year 2003 successfully launched new products rapidly gained market share maintained extensive knowledge competitors offerings presence assigned territory serviced accounts regular basis propose new products services maximize revenue identified qualified accounts assess market potential consistently hit exceeded quarterly sales goals identified analyzed key competitors related products contacted customers soon issues arose immediately find resolution problems escalated communicated regularly territory regional strategic managers daily support strategic planning accounts successfully sold brand name products competing generic medicine communicated regularly territory regional strategic managers daily support strategic planning accounts visited customer locations determine needs set contracts provide training certifications proven administrative highly organized leadership support event planning entrepreneurial conflict public speaking mindset resolution project staffing team leadership reporting self directed documentation outbound calling prospecting skills account management acquisitions administrative contracts clientele customer satisfaction customer ssatisfaction decision making documentation event planning inventory team leadership leadership director managing marketing plans marketing market mergers communicator organizational skills problemsolving public speaking recruitment relationshipbuilding reporting sales staffing strategic strategic planning team player additional information experienced multifaceted business professional ability quickly generate business results seeking position abbott territory sales position tacomawa adept attending job related conventions managing special company events attract candidates topnotch skills relationshipbuilding problemsolving decision making open clear communicator collaborative hardworking style membership enrollment director excelling customer satisfaction retention flexible hardworking deadline driven environments energetic team player top launch organizational skills intensive 3 week training program radnor pa,HEALTHCARE
training development specialisthr summary seeking obtain position within human resource management acquired skills employee engagement training development challenged acknowledged direction committed personal professional community growth extensive experience human resource management training development employment engagement temporary services talent acquisition proven leadership abilities includes professional interpersonal communication presentations training strong project management skills working cooperatively cross functional groups demonstrating commitment team successes winning mentality proficient user microsoft suite hris learning management data systems experience training development specialisthr 092013 current company name city state responsible organizational development developed managed programs career path apprenticeship program education reimbursement employee suggestion professional salarieddevelopment new hire orientation new hire luncheon shares cares workforce development human resource manager 082006 012012 company name city state developed recruitment relationships within nonprofit community delivered worldclass customer serviceclient relations identified client needs opportunities success established wfd program kent co ensure successful hirein client positive relationships employment training coachingcounseling feedback maintained dependable results placement nonprofit community commit retention expectations program successfully placed within 18 months 800 temporary associates full time longterm positions nonprofit organizations including michigan works goodwill grcc exceeding program requirements successful placement individuals reentry programs barriers obstacles employment maintained workers compdisability placement issued maintained benefits selection wellness program responsible hiring decisions employee retention processing new hire documentation employee training responsible daytoday management temporary workforce specific client established human resource manager advanced director 072000 012007 company name city state top salesadvanced director national recognition direct sales association national recruiter responsible customer service sales training motivational speaker presenter pampered chefs national meetings designed developed executed local regional customer service sales training seminars interfaced regional local top performers training recruiting development merchandise managerhuman resource manager 091991 031996 company name city state responsible development sporting apparel initiatives conception design selection fabric stitching artwork sample development merchandisemarketing feasibility production approval commercialization facilitated marketing strategic sales meetings developed marketing plans presented seasonal product purchasing plans nike kmart meijer target analyzed store consumer market trends predict inventory needs established product specific reorder points inventory management managed budgets associated new product development initiatives managed 15 data entry order specialists merchandise management assistants excellent customer service skills utilizing new innovative solutions maximize potential customers maintained compliance sport licensing agreements education bachelor arts business managementhuman resource management 1 2015 university phoenix city state business managementhuman resource management annual compliance training predictable performance systems compliance training legal ethical responsibilities diversity workplace ethics management social aspects management workforce personal information motivated energetic contagious positive attitude polished professional written verbal communication skills creative strategic thinker dependable loyal responsible knowledgeable desire continual lifelong learning skills benefits budgets coaching counseling client client relations excellent customer service customer service data entry dependable direct sales documentation hiring human resource inventory management inventory legal director marketing plans marketing market meetings works motivational speaker new product development organizational development predict presenter profit purchasing recruiting recruitment recruiter sales sales training seminars strategic employee training additional information personal qualities motivated energetic contagious positive attitude polished professional written verbal communication skills creative strategic thinker dependable loyal responsible knowledgeable desire continual lifelong learning,CHEF
engineering manager profile dedicated job title excellent technical analytical communication skills demonstrated number years experience resultsdriven mechanical engineer solid product engineering qa experience skills microsoft office proengineer promechanical solid edge autocad microsoft navision microsoft project moldflow accomplishments project management customer interface project coordination provided drafting project setup support communications staff creating initial final drawings two light rail engineering projects met customers help design custom entertainment centers china cabinets mantels kitchen cabinets residential homes supervised project production efforts ensure projects completed company standards time within budget constraints professional experience october 2013 current company name city state engineering manager managed manufacturing engineering team supported manufacturing startup us mentoring training production personnel supported sales team project quotation process providing technical solutions client request lead times cost estimates requests supervised creation fixture submission packages client approval designed fixtures manufacturing plan execute manufacturing projects including preparation bom procurement material preparation production orders liaised ul inspector ensuring lighting fixtures comply underwriters laboratory standards worked product development etl intertek ensure fixtures certified per ul standards created fixture sample kits sales representatives august 2005 october 2013 company name city state senior design engineer collaborated architect lighting designer providing cost effective environmentally friendly lighting solutions unique architectural condition prepared product concepts submittal drawings lighting specifications ceiling plans details support sales marketing required meet project timelines designed lighting fixtures met companys quality cost evaluated redesigned existing products lean manufacturing prepared fabrication drawings manufacturing vending including sheet metal design optic design material selection bills material preparation supported product management preparation installation instructions specification sheets supported manufacturing staff fabrication assembly process successfully managed cross functional project team launching new product line liaised ul inspector ensuring lighting fixtures comply underwriters laboratory standards september 2004 august 2005 company name city state cad designer analyzed specifications customer initial elevator fixture design conform relevant asme fire safety codes revised drawings based customer corrections updated information field surveys check fixture design required components full functionality compliance asme ada local fire codes prepared fabrication drawings manufacturing assembly prepared bill material production special material list vending december 2000 september 2004 company name city state design engineer analyzed specifications received customers order processing designed lighting fixtures easily manufactured lowest possible cost based interpretation given specifications using cad software consulted lighting specifiers relation needs architects spearheaded development new lighting fixtures unique situations lighting requirements procured required raw componentsmaterials projects developed prototypes functional aesthetic evaluation liaised manufacturing department production process provided technical support solving problems arise manufacturing collaborated graphics designer production lighting fixture brochurescatalogs order processing specification forms prepared cad drawings photo realistic 3d model technical specifications graphics designer education training new jersey institute technology city state mechanical engineering master science mechanical engineering university guyana city guyana mechanical engineering bachelor science mechanical engineering work history company name company name skills 3d ada photo architect autocad brochures cad catalogs client edge engineer etl forms functional graphics inspector interpretation lean manufacturing lighting marketing materials material selection mechanical mentoring microsoft office microsoft project navision personnel procurement product development product management quality safety codes sales specification surveys technical support unique,ENGINEERING
paralegal summary licensed paralegal demonstrating confidence tenacity project analysis well sound business judgment highlights working knowledge aspects discovery process demonstrated ability conduct legal research using westlaw highly skilled organizing presenting information objectively handson experience practicemaster tabs3 legal proficient managing clerical duties pertinent law office experience paralegal january 2013 company name state general litigation commercial litigation bankruptcy estate planning workers compensation researching legal issues west law digesting various legal documents providing fact summary reports attorney drafting issues via interoffice memorandums managing attorneys schedule logging important dates tasks company network reviewing analyzing attorneys work grammar error drafting cover letters preparing motion packets corresponding opposing counsel courthouse administration advising clients changes status case scheduling depositions managing client files company network companys practice management system practice master efiling timesensitive legal documents various courts preparing pleadings binders trial exhibits court ardex laboratories 2050 byberry road receptionist january 2009 january 2013 company name city state provided quality customer service guests upon entering lobby answered high volumes calls multiline phone system dispatched according priority organized managed company data excel spreadsheets reviewed separated paperwork submitted salesmen daily reviewed invoice information entered mas200 generated weekly sales reports salesman advised inquiring customers product order shipment status changes managed hard copy files faxedemailed invoices requested documents separated dispersed mail addressed department maintained spreadsheets customer payments reported salesmen according business region applied payments checks cash credit cards customer accounts according salesman location remittance advice processed credit card transactions companys terminal deposited checks directly company account using pnc pinnacle desktop scanner reviewed customer accounts open invoices ninety day outstanding balance entrusted devise payment arrangements casebycase basis avoid excessive late fees penalties tracked salesmens expenses composed interoffice memorandums account memorandums course final two weeks ardex laboratories trained two new hires two positions accounts receivables department receptionist administrative assistant january 2007 january 2009 provided quality customer service people diverse backgrounds answered phones multiline system dispatched accordingly priority scheduled organized businessstaff meetings scheduled organized appointments clients drafted typed proposalsinvoices related documents company letterhead made cold calls customers due maintenance faxed invoices entrusted make managerial decisions satisfy customer companys best interests maintained records accounts receivable accounts payable transactions responsible administrative duties related construction field filing customer orders composing business letters responding legal matters managing business accounts consulted advertising ideas customer service representative january 2005 january 2007 company name provided high quality customer service pilots business aviation companies communicated pilots via radio prepare lineman estimated arrival departure times provided reviewed catering accommodations pilots flight attendants ensure comfortable flight scheduled hotel reservations car rentals pilots crew permitted use company vehicle scheduled aircraft preparation departing flights input data ticket information pos system aspects administrative work typing filing answering phones record keeping recognized customer service excellence atlantic aviation education paralegal studies 2012 manor college paralegal studies american bar association approved institution paralegal certificate 2012 manor college american bar association approved institution high school diploma 2004 nazareth academy high school middle states association secondary schools skills accounts payable accounts receivable accounts receivables administrative advertising attorney balance credit client clients customer service drafting filing law legal letters litigation managerial managing meetings access excel spreadsheets excel mail microsoft office suite office powerpoint word network paralegal phone system pos proposals quality radio receptionist record keeping researching sales scanner scheduling spreadsheets phones answering phones typing westlaw,AVIATION
advocate summary seeking part time prn generalist position human resource conflict resolution team building mentoring coaching newhire orientation disc personality assessments training development leadership development performance appraisals technical skills experience advocate 012012 current company name city state nfsg healthcare homeless veterans program coach mentor develop 100 clients resume assistance career counseling complaints problems develop manage evaluate training organizational effectiveness strategies promote development skilled highperforming motivated workforce focused achievement company key performance indicators develop career plans fit clients aptitudes education levels physical abilities career goals serve internal consultant levels management identify resolve issues employee retention skill development professional growth succession planning performance improvement partner business unit leaders serve strategic resource assess companywide training development needs well provide recommendations change evaluate motivate coach counsel 25 peers performance duties veteran affairs specialist 012011 012012 company name city state provided training education career counseling job placement services broad range clients participated group orientation clients promote development entrylevel career job opportunities administered career scope assessment tests 100 clients identify skill building needs attended meetings obtain information use training programs inform management training program status employment representative 012011 012012 company name city state presented information using variety instructional techniques formats role playing simulations team exercises group discussions videos lectures provided leadership guidance new workers training resources materials aids achieve training objectives developed implemented 40 standards policies managed documentation information multimedia materials conducted dozens qualityanalysis reviews designed training programs professional development courses facilitate meeting organizational goals individual professional needs training coordinator 012000 012009 company name city state evaluated training requirements division consulting department managers hr external resources managed process identifying addressing employee development opportunities focus groups 360degree assessments blended training solutions include instructorled classes case studies selfstudy mentoring programs elearning coaching roleplay ojt webbased training conducted 100 employee evaluations strength weakness performed crosstraining exercises competency efficiency developed documentteaching procedures team 15 technical trainers encompassing instructional manuals quick reference guides test results forms acted liaison applying experience resolve handle variety hr functions include benefits payroll awards timeattendance disciplinary actions counselingevaluations conflict resolution retention efforts management files evaluated developed requirements 50 diverse operational positions well processes improved productivity work center performance education bachelor science human resource management 1 2013 university phoenix city state gpa gpa 33 human resource management gpa 33 lean six sigma certificate 2013 north floridasouth georgia veterans health administration workshops gainesville fl writing advantage certificate 2013 coaching toward high performance certificate 2013 franklin covey seven habits highly effective leaders certificate 2012 motivational interviewing certificate 2012 crucial conversations certificate 1 2012 villanova university city state skills benefits coach coaching conflict resolution consultant consulting counseling clients documentation focus forms hr instructor leadership materials meetings mentor mentoring multimedia organizational payroll policies processes quality quick six sigma strategic teaching employee development training programs workshops additional information awards recognition earned 10 years dedicated federal government service award 2013 veterans affairs award friend social work award 2013 outstanding performance professional affiliations national society human resources management member jacksonville fl society human resource management member american federation government employees union member,ADVOCATE
teacher summary taught 5th 2nd 3rd grade last fifteen years typically worked general education students collaboratively teaching special educations teachers well enthusiastic teacher effective providing high quality instruction fostering positive learning environment students superb leadership organization communication skills easily cultivates trusting productive relationships students parents teachers administration mature professional adapts new situations technologies ease skills current virginia postgraduate professional license critical thinker calm pressure decisive mediation advocacy talent curriculum development long term planning highly organized excellent work ethic experience 082002 teacher company name city state established positive relationships students parents fellow teachers school administrators created lesson plans accordance state curriculum schoolwide curriculum standards strengthened parentteacher parentchild communication holding regular parentteacher conferences named teacher year peers 2015 022001 022002 assistant teacher company name city state responsible twenty students ages five eight years old school childcare setting summer camp session full time care ages five eleven includes chaperoning weekly field trips providing transportation passenger buses knowledge first aid procedures 021998 022001 senior support representative company name city state resource customer service technical problems eight online support technicians eclassified ad service 021996 021998 customer service administrator company name city state created maintained customer service training manual online classifieds company provided internal external customer service via email system troubleshooting education training 1998 aa child development de anza college city state cum laude child development 2002 bs psychology virginia commonwealth university city state psychology cum laude 2002 masters teaching virginia commonwealth university city state skills proficiency promethean board computer literacy interpersonal skills communication ​ activities honors team leader second grade team five years teacher year providence elementary 20152016,TEACHER
public relations event planning assistant highlights journalism student strong written verbal communication skills motivated selfstarter experience public relations writing event planning summary qualifications cooperative team member special events planning multimedia marketing writing editing skills microsoft office excel powerpoint proficiency experience public relations event planning assistant may 2015 august 2015 company name city state wrote press releases media advisories prepared information media kits maintained company website social media outlets managed special events tournaments book signings parties coordinated services events entertainment signage printing event security secured vendors sponsorships vice president november 2014 current company name city state manage social media outlets including twitter instagram facebook create events professional development within team six journalism students develop strategies acquiring maintaining membership coordinator internal marketing december 2013 september 2014 city state managed inbound marketing campaigns increase brand awareness generate new business planned negotiated media buys including tv print digital contributed planning execution event 8000 attendees education bachelor arts journalism public relations august 2012 indiana universitypurdue university indianapolis city state journalism public relations certificate event management skills book editing skills event planning event management special events journalism marketing excel microsoft office powerpoint multimedia press releases public relations selfstarter tv verbal communication skills website written,PUBLIC-RELATIONS
database programmeranalyst net developer summary software engineer 2 years web developer specializing front end development proficient software development life cycle sdlc scrum agile methodologies development process produce software solutions team involved designing planning developing implementing microsoft net based solutions meet quality code standards developed web based applications using c aspnet javascript jquery css bootstrap css html xml ajax strong experience data retrieval manipulation using adonet data objects dataset data reader data list data adaptor entity frame work good experience writing class library using c linq sql queries database access layer interface sql database worked extensively net server controls web user controls data grid web control form validation controls created custom controls worked creating modifying table definitions stored procedures sql database modified written web services using c interact applications data served used red gate sql compare deploy database one server another server dev testqaworked net security features formbased authentication rolebased authorization involved bug fixes production support worked closely scrum master backlog catalogs feature catalogs prioritized tasks participated daily scrums weekly meetings project sponsors meet expectations deadlines interact qa ensure defects properly cleared attain quality standards providing demos qa team end sprint push final stage worked crossfunctional teams meet project highlights aspnet c javascript jquery vbnet c c java net technologies net framework 4045 aspnet aspnet mvc vbnet adonet entity framework ajax web service linq entity framework linq queries aspnet html css javascript jquery bootstrap css ide visual studio eclipse netbeans dreamweaver database sql mysql operating system windows version controls tortoise svn github others microsoft word excel access power point professional experience database programmeranalyst net developer jun 2014 feb 2016 company name city state worked graduate research assistant performing duties database programmeranalyst application development network adn doit supports university missouri system faculty students agile rapid creation new applications projects atlas description project requesting scheduling tutoring sessions three roles tied application tutee tutor scheduler tutee requests tutoring classes heshe enrolled gives availability apart class timing availability grid tutor submits availability scheduler go availabilities schedule time location tutoring also set rules dropping tutoring sessions incorporated project piece project automated emails scheduled task runs every day responsibilities created availability calendar grid grid cell represents time 1 hour span day week clicking cell toggles availability automatically populated course schedule comes different databaseworked data warehouse team order get data developed c console application scheduled email task got rid data tables table adapters main project tightly coupled created class libraries main project access database used console application schedule task web application integrated open source html text editor ckeditor website used jquery filtering sorting search listview javascript clientside validations used role based authorization various pages goal project refractor old application new templates replace assemblies adding functionalities upload pdf files responsilities created separate login page administrator students used active directory ad group restrict department students developed web interface administrators upload pdf files database viewed students updated entire application using new visual studio 2013 template make use bootstrap css changing master pages modified structure database login used redgate sql compare copy data database dev server test sever replaced old adn utilities assemblies new doit utilities assemblies appinventory description goal project allow admins managers scrum masters organization keep track various applications includes developed ongoing future projects every application application parameters includes app structure remedy group user departments etc application different version version parameters prod qa test url dcl database platforms framework used develop application uat dates etc scrum masters estimate length cost build application project estimator based number developers sprint length weeks uat etc share clients starting project keep track current progress budget sprint burndown charts responsibilities entity framework used using database first approach linq used dal data access layer interact database consumed adonet entity frame work entity data model entities relationship mapping querying data console application import data csv files populate system automatic logout user idle specified time using session parameters javascript used client side validations onbeforeunload onunload events javascript worked agile environment participated daily scrum meetings discuss status development planning estimating points uat goadmin description gomizzou university missouri flagship mobile application designed provide services possible users university goal project allow gomizzou staff edit master tables involved gomizzou webservices master tables starting point window services feed web services production url responsibilities developed application using ajax controls like modal popup aspnet server controls like listview formview worked clientside server side validations created master pages filtering data listview based role used ntier architecture created business logic layer using class libraries interact database modified existing webservices like socialspirit news webservices events web windows services created aspnet user controls reduce complexity user interface design created dynamic queries stored procedures views triggers sql server database manipulation mizzou checkout goal project develop web application checkout process similar shopping cart various departments met certain rules responsibilities used smpt server send emails developed c class library import data csv file system lim service late fee assessment access page based role role based authentication personalized email outlook goal project give students customize outlook email education master science computer engineering present university missouri state gpa gpa 37 computer engineering gpa 37 bachelor technology electrical electronics engineering may 2013 jawaharlal nehru technological university india gpa gpa 365 electrical electronics engineering gpa 365 skills aspnet vbnet active directory adonet dreamweaver web development agile ajax html ide java javascript jquery analyst application development approach budget c c catalogs charts css checkout process client clients data warehouse database dcl eclipse edit editor email estimating features frame functional logic meetings access c excel outlook power point windows window microsoft word network operating system page pdf programmer programming progress quality qa research scheduling scrum sdlc software development sorting sql sql server tables tutoring user interface design utilities validation visual studio website,INFORMATION-TECHNOLOGY
committee member executive profile result driven professional experience working local state government agencies organized skilled financial management customer service conflict resolution eeo matters contract negotiation grant writing homeland security proficient government private sector ordinances rules laws exemplary ability lead teams cultivating productive work atmosphere resource management meeting externalinternal deadlines ambitious professional offering outstanding presentation communication crosscultural team management skills highenergy resultsoriented leader team player work ethic skill highlights customer relations problem resolution leadershipcommunication skills public relations project management strategic planning contract negotiations performance analysis core accomplishments project management initiated brothers keeper program resulted multiyear private government grant funding human resources spearheaded new recruitment training program increased retention employees staff development launched wellreceived program professional development courses staff conjunction commonwealth pennsylvania municipal police officers training commission professional experience company name january 2016 current committee member city state works facilitate citizen participation planning implementation durham community development block grant program cdbg ensures decent affordable housing city services provided vulnerable communities collaborate local state federal officials create jobs expansion retention businesses durham company name august 2015 current correctional officer city state supervise inmates close custody death row lock mental health housing units segregated administrative punitive measures instruct inmates housekeeping sanitation supervise issuance clothing personal effects inmates oversee periodic patrols quarters work areas initiate counts inmates regular irregular intervals maintain control discipline including use physical restraint restraining devices prevent introduction contraband institutionunit company name october 2009 april 2013 sr police officerfield training officer fto city state assumed first line supervisor duties patrol squad presence andor absence lieutenant administered completed performance evaluations reviewed officers reports daily activity logs accuracy completeness essential elements patrolled assigned areas foot andor motor vehicle control traffic prevent andor deter crime arrest violators issued warnings andor citations motor vehicle operators violations commonwealth pennsylvania motor vehicle laws observed company name march 2007 july 2011 program coordinatorcase manager city state maintained confidentiality compliance hippa laws organizing case records providing assistance clients appropriate documentation worked closely local state social services agencies assessed functional social psychological environmental financial needs clients structured managed costeffective comprehensive plan meet housing living social services needs client implemented short term living plan would help assist worked towards total independence company name december 2005 march 2007 sr mental health case manager city state provided highquality mental health educational services children adolescents special learning social adjustment dependency behavioral health needs company name february 2002 august 2007 sr police officeranti crimes unit city state initiated drug interdiction organized crime investigations effected many arrests result investigations illegal drug organizations collection physical scientific evidence interviewing confidential informants interrogating suspects led confessions company name november 2004 march 2006 mental health technician city state reviewed patient charts treatment history compliance issues joint commission accreditation health care organizations jcaho promoted maximum cognitive social behavior emotional development patient assigned expedient efficient manner company name april 1990 september 1996 police officer city state member tactical response unit responsible making forcible entries effect safe execution warrants served commonwealth pennsylvania office attorney general drug elimination task force company name january 1989 march 1991 criminal investigator city state initiated several undercover sales purchases united states food coupons prepared detailed reports united states attorney eastern district pennsylvania prosecution drafted federal affidavits probable cause us attorney eastern district pennsylvania result investigations defendants found guilty violating us food stamp act 7 usc2024 education north carolina central university 2016 select one master public administration master science information science mpamis city state dual masters degree public administration information science strategic information management coursework public policy administration economic consequences urban issues public administration administrative law principles public administration american government intergovernmental relations human resource management information systems organizations kaplan university 022013 bs legal studies legal studies city state gpa deans list honors national society collegiate scholars recipient accelerated scholastic scholars scholarship kaplan university accelerated scholastic scholars academic achievement award charlotte school law city state coursework torts liability 1 2 legal writing lawyer practicing lp professional responsibility ethics civil procedure problems practice united states dept justice deoxyribonucleic acid dna initiative training forensic dna officers court law 10 legal guide forensic expert advanced emerging dna techniques technologies dna amplification forensic analysts communication skills report writing courtroom testimony forensic analysts crime scene dna basics forensic analysts dna extraction quantization forensic analysts collecting dna evidence property crime scenes federal bureau investigation fbi training divisions office technology research curriculum development otrcd national intelligence awards bravery commendation 1994 1995 2001 2002 valor commendation 1993 1994 2002 unit commendation 1993 1995 professional affiliations city durham citizens advisory committee american bar association student member international citycounty management association icma council legal education opportunity cleo national conference state legislatures national association advancement colored people naacp worshipful prince hall grand lodge maryland jurisdiction inc skills team leadership departmental operations leadership time management training development conflict resolution negotiations,AGRICULTURE
maintenance engineering coop experience maintenance engineering coop 012019 112019 company name – city state functioned facility computerized maintenance management system cmms technical expert liaison global maximo support team managed maximo workflows assisted identification resolving maximo 76 related issues innovated new documentation techniques efficient flow maint work orders future reference accountability identified key tools missing sites maximo got enabled hq team 1000 aam global maximo users expanded existing facility maximo user count 50 provided problem solving support training maximo users created assigned scheduled preventive maintenance pm predictive maintenance pd plans perform process failure mode effects analysis pfmea studying downtime trends using maximo sharepoint champion spindle vibration analysis program train tradesmen gather vibe data analyse trends recommend repairs implement 5s methodology toolroom performed gp12 quality inspection production part approval process ppap investigate part failures studying electrical hydraulic pneumatic equipment prints using autocad plan coordinate maint operations production team minimize equipment downtime maximize production identify new damaged obsolete parts store using oracle coordinate purchasing dept buy student team leader 052018 122018 company name raised 5000 various student scholarship funds wmu coached fundraising techniques 15 student ambassadors mechanical intern 012016 022016 company name fixed design errors considering design parameters vehicle transmission unit using solidworks registered data processes failure modes effects analysis fmea bill materials bom assisted continuous improvement team reviewing refining processes make additional improvements generated indepth root cause analysis reports relation problems errors reported customers manufacturing intern 012015 022015 company name – city utilised gdt unigraphics nx identify fix measurement design errors analysed models using ansys implemented lean manufacturing reduced waste 5 perform geometric algebraic calculations cnc machines work history maintenance engineering coop 012019 112019 company name – city state functioned facility computerized maintenance management system cmms technical expert liaison global maximo support team managed maximo workflows assisted identification resolving maximo 76 related issues innovated new documentation techniques efficient flow maint work orders future reference accountability identified key tools missing sites maximo got enabled hq team 1000 aam global maximo users expanded existing facility maximo user count 50 provided problem solving support training maximo users created assigned scheduled preventive maintenance pm predictive maintenance pd plans perform process failure mode effects analysis pfmea studying downtime trends using maximo sharepoint champion spindle vibration analysis program train tradesmen gather vibe data analyse trends recommend repairs implement 5s methodology toolroom performed gp12 quality inspection production part approval process ppap investigate part failures studying electrical hydraulic pneumatic equipment prints using autocad plan coordinate maint operations production team minimize equipment downtime maximize production identify new damaged obsolete parts store using oracle coordinate purchasing dept buy mechanical intern 012016 022016 company name fixed design errors considering design parameters vehicle transmission unit using solidworks registered data processes failure modes effects analysis fmea bill materials bom assisted continuous improvement team reviewing refining processes make additional improvements generated indepth root cause analysis reports relation problems errors reported customers manufacturing intern 012015 022015 company name – city utilised gdt unigraphics nx identify fix measurement design errors analysed models using ansys implemented lean manufacturing reduced waste 5 perform geometric algebraic calculations cnc machines student team leader 052018 122018 company name raised 5000 various student scholarship funds wmu coached fundraising techniques 15 student ambassadors education master science mechanical engineering 122019 western michigan university city state gpa 3544 product design supervised team 6 people building working catapult model conducted statistical analysis like design experiments doe statistical process control spc using jmp software developed product design specification pds quality function deployment qfd gantt chart pugh matrix failure modes effects analysis fmea bachelor engineering automotive engineering 062017 dayananda sagar college engineering visvesvaraya technological university city gpa 344 summary mechanical engineering graduate seeking opportunity utilize skills mechanical design manufacturing processes doe project management skilled cad gdt analysis simulation quality control machine processing maintenance highlights finite element analysis fea softwaretools ibm maximo 76 sharepoint oracle 3d design manufacturability dfm lean manufacturing computeraided design cad geometric dimensioning process failure mode effects analysis pfmea cnc tolerancing gdt autocad nx unigraphics catia machining project management design exp doe v5 solidworks ansys mathcad matlab minitab statistical data analysis quality function deployment 5s jmp pamstamp microsoft project microsoft office suite 3d spc ddesign specification ansys statistical process control autocad statistical analysis cad transmission catia unigraphics cnc continuous improvement data analysis design eexperiments doe documentation fundraising funds ibm inspection lean manufacturing machining materials mathcad matlab microsoft office suite microsoft project sharepoint minitab oracle problem solving processes product design project management purchasing quality repairs solidworks skills finite element analysis fea ssoftwaretools ibm maximo 76 sharepoint oracle 3d ddesign manufacturability dfm lean manufacturing computeraided design cad geometric dimensioning pprocess failure mode effects analysis pfmea cnc tolerancing gdt autocad nx unigraphics catia mmachining project management design exp doe v5 solidworks ansys mathcad matlab minitab sstatistical data analysis quality function deployment 5s jmp pamstamp microsoft project microsoft office suite 3d ddesign ansys autocad cad catia cnc continuous improvement data analysis design eexperiments doe documentation fundraising funds ibm inspection lean manufacturing machining materials mathcad matlab microsoft office suite microsoft project sharepoint minitab oracle problem solving processes product design project management purchasing quality repairs solidworks spc specification statistical process control statistical analysis transmission unigraphics,ENGINEERING
group fitness instructor summary seasoned customer service specialist background providing advice diverse customer situations resultsoriented professional diverse background management customer service dedicated providing excellent customer service making operational procedural improvements talented leader robust ability communicate needs effectively deliver knowledge staff administer strong teams efficient systems positively impacting business growth downsizing objectives attention details highlights client relations specialist conflict resolution techniques team management focused customer satisfaction talent development training development recruitment skilled multitasker scheduling deadlineoriented microsoft software proficiency meticulous attention detail accomplishments played instrumental role increasing customer satisfaction ratings index 75 86 within 5 years senior customer service representative provided required weekly monthly quarterly reports listing sales figures client track records assisted managing company database verified edited modified members information customer service researched calmed rapidly resolved client conflicts prevent loss key accounts preserved accuracy 90 10 years employment experience group fitness instructor september 2010 april 2015 company name city state explained ways measure exercise intensity best results designed class match skill learning levels participants suggested exercise modifications individual students avoid strain injury encouraged members continue attending group fitness classes tracked class attendance monitored class size gauge effectiveness promotions senior customer service representative october 2005 april 2015 company name city state developed implemented monitored programs maximize customer satisfaction served point contact members discrepancies complaints addressed 30 website inquiries per day converting 30 renewal customers maintained uptodate knowledge organizational policies regarding payments returns exchanges created new processes systems increasing customer service satisfaction process literature orders books pamphlets contributions inputting payments cash checks credit cards excelled exceeding daily credit card application goals crosstrained provided backup customer service representatives needed receive 2030 inbound calls include researching accounts shipping errors general shipping estimations providing inventory count daily basis maintain customer mailing address database system customer service representative december 2003 june 2004 company name city state coordinated daily routes assigned installation repair hvac technicians database served primary liaison hvac equipment distribution centers fifteen field service technicians included procuring billing processing purchase orders invoices equipment parts accounting department delegated work flow technicians based priorities inbound calls regarding installation equipment repairs maintained monthly logs customer hvac equipment preventative maintenance performed outbound calls schedule appointments dispatcher customer service representative february 2000 august 2003 company name city state oversaw scheduling daytoday activities 18 waste transportation employees negotiated contracts outside providers minimize costs company customers evaluated operational records including driver daily logs dot waste transfer stops assure compliance state regulations created scheduling adjustments efficiently maximize waste removal contacted customers prior delivery confirm coordinate delivery times education bachelor arts human resource management 2013 saint leo university city state skills account management e nthusiastic people person advanced problemsolving great organizational skills active learning calendaring client relations computer proficiency coordination critical thinking customer needs assessment customer service data collection data entry documentation email executive management support filing grammar internet research research scheduling service orientation speaking spreadsheets telephone skills time management type 48 wpm typing writing letters memos microsoft excel microsoft office suite microsoft outlook microsoft powerpoint microsoft word minute taking multitask management organizational skills prioritization proofreading reading comprehension,FITNESS
assistant generaloperations manager summary resultsfocused management professional offering ten years progressive leadership experience transforms highpotential staff outstanding leaders demonstrate creativity savvy critical financial operational success skills staff training supervision trainingoperations management staff development inventory control crossfunctional team management complex problem solving customer serviceoriented appointment scheduling front desk management spa maintenance inventory maintenance employee interviewing hiring payment tracking systems understands spa services meeting maker familiarity knowledge ups fed ex shipping systems hospitality industry knowledge attentive detail multitasker extraordinaire accomplishments leadership served key contributing member leadership team people management hired mentored staff streamlined training departments financial management oversaw budgets inventory control created new manual documenting spa productsserved dermalogica product line expert experience 012013 062015 assistant generaloperations manager company name city state managed team 45 professionalsserved mentor junior team membersinitiated program standardized employee training led increase customer satisfaction 12 072012 012013 general manager company name city state informed guests spa services programs activities phone person addressed guest complaints referred escalated situations managementchecked members guests promptly appointmentsefficiently checked guests using milleniumcoordinated booked spa service appointments individual group clientsassigned clients spa therapists aligning clients needs spa therapists expertiseaddressed member concerns patienceresponded customer inquiries friendly professional mannerverified endofday reports credit cash profitsclearly communicated technician regarding schedule changesexecuted daily opening closing proceduresorganized salon paperwork office filesintroduced corporate policies procedures work rules new spa employees 082010 072012 headesthetician company name city state advised guests special events product promotionsmailed client forms salon promotional documentsinformed guests spa services programs activities phone personaddressed guest complaints referred escalated situations managementresearched various types spa therapies treatments better informed spa servicessupplied guests robes slippers locker keysefficiently checked guests using spa bizinstructed guests facility safety measurescoordinated booked spa service appointments individual group clientsassigned clients spa therapist aligning clients needs spa therapist expertisedocumented observed safety hazards reported management immediatelyaddressed member concerns patienceprovided accurate product merchandise information customers 112007 102009 esthetician certified laser technician company name city state informed guests spa services programs activities phone personaddressed guest complaints referred escalated situations managementresearched various types spa therapies treatments better informed spa servicesinstructed guests facility safety measuresdocumented observed safety hazards reported management immediatelyaddressed member concerns patienceprovided accurate product merchandise information customersresponded customer inquiries friendly professional mannersuggested sold spa services retail products customersadvised guests special events product promotions education training 2006 bachelor marketingmanagement university aesthetics city state esthtician training 1993 bacholrs marketingmanagement emporia state university city state marketingmanagementcoursework business managementcoursework marketing communications assosicates seward county community college city state coursework marketing communicationscoursework business management skills banking budget interpersonal skills client customer satisfaction customer service general manager hiring human resource inventory inventory control laser managing marketing payroll policies profit loss quality recruiting retail sales sales sales training surveys,FITNESS
senior account manager professional summary skills administrative administrative support budget business operations clients customer service senior management fashion inventory logistics managing marketing meetings office negotiating pr pricing reporting sales supervision unique work history senior account manager 032015 112020 city state dynamic professional experience enhancing executive productivity improving business operations resultsdriven operates well minimal supervision meet demanding objectives seeking apply unique abilities executive assistant related position drunk elephant professional experience effectively utilized opportunity advancement managed daily business operations qvc account including allocations inventory purchase orders sales reporting analysis qvc digital business onair show production public relations coordinator 092012 032015 company name – city state identified implemented companys pr marketing special event activities storelevel collaborating management vendors maximize event strategies created detailed runofshow seamless flow events executed logistics actively managed pr budget cut cost negotiating pricing vendors maintaining relationships marketing assistant 072006 082012 company name – city state planned executed storelevel events including fashion productions sales promotions charity partnerships new customer acquisition liaised impacted departments vendors ensure proper communications reporting practices successful event outcome executive assistant provided highly diverse administrative support ceo executive team managing travel itineraries expenses meetings special projects managed office buildings overseeing two receptionists liaising facilities lead team maintain areas facilitated office expansion project planned executed officewide meetings events provided handson executive support senior management managing daytoday administrative responsibilities handling escalated customer service issues facilitated customer outreach program initiated capture clients store closures creating distinctive memorable service experience resulted 60 new clients 85k sales special events coordinator collaborated plan execute branded events including field sales education retailer events conducted postevent analyses identify key learnings establish best practices determine roi education bachelor arts business administration 052011 california state university city work history senior account manager 032015 112020 city state dynamic professional experience enhancing executive productivity improving business operations resultsdriven operates well minimal supervision meet demanding objectives seeking apply unique abilities executive assistant related position drunk elephant professional experience effectively utilized opportunity advancement managed daily business operations qvc account including allocations inventory purchase orders sales reporting analysis qvc digital business onair show production executive assistant provided highly diverse administrative support ceo executive team managing travel itineraries expenses meetings special projects managed office buildings overseeing two receptionists liaising facilities lead team maintain areas facilitated office expansion project planned executed officewide meetings events provided handson executive support senior management managing daytoday administrative responsibilities handling escalated customer service issues facilitated customer outreach program initiated capture clients store closures creating distinctive memorable service experience resulted 60 new clients 85k sales special events coordinator collaborated plan execute branded events including field sales education retailer events conducted postevent analyses identify key learnings establish best practices determine roi public relations coordinator 092012 032015 company name – city state identified implemented companys pr marketing special event activities storelevel collaborating management vendors maximize event strategies created detailed runofshow seamless flow events executed logistics actively managed pr budget cut cost negotiating pricing vendors maintaining relationships marketing assistant 072006 082012 company name – city state planned executed storelevel events including fashion productions sales promotions charity partnerships new customer acquisition liaised impacted departments vendors ensure proper communications reporting practices successful event outcome skills administrative administrative support budget business operations clients customer service senior management fashion inventory logistics managing marketing meetings office negotiating pr pricing reporting sales supervision unique,PUBLIC-RELATIONS
consultant profile results driven team oriented reservoir engineer extensive experience reservoir management enhanced oil recovery reserve evaluation integrated reservoir modeling compositional simulation economic analysis geomechanics project management looking utilize diverse analytical research skills challenging role fluent english french experience working professionals different technical cultural backgrounds skills pressure rate transient analyses decline curve analysis fekete harmony volumetrics material balance economic analysis aries knowledge sec reserves estimation concepts project management reservoir management historymatching production forecast compositional black oil simulation enhance oil recovery waterflooding co2 injection wag polymer flood knowledgeable unconventional resourse evaluation modeling fractured systems good understanding reservoir geology depositional system fundamentals geochemical modeling reservoir geomechanics good understanding log core analyses accomplishments strategic development contributed negotiations operators co2 suppliers evaluate technical economic viability co2 enhanced recovery three illinois basin oil fields result potential increase profit oil half million barrels project management principal investigator us department energy project employer gained award 1000900 demonstrated technical managerial leadership putting together team geoscientists engineers complete projects time within budget thus saving client 2 million capital operational cost directed mentored interns later landed permanent positions result efforts trained engineering staff use troubleshoot landmark nexus eclipse commercial simulators increased efficiency group 15 project coordination outreach led team three researchers three universities cameroon donate computers provide training arcgis ms excel ms access geoscience graduate students staff march 2014 appointments awards appointed dean graduate school serve student representative graduate council university south florida 2007 2009 advice dean general policies procedures matters related graduate education research received european union greenhousegas removal apprenticeship student program eu grasp postdoctoral research scholarship 2009 2010 professional experience consultant january 2009 company name city state feasibility study co2 storage wastewater disposal nto lawson formation polk county florida develop semianalytical equations estimate co2 storage efficiency pressure changes wellbore conduct fluid flow geochemical simulations co2 municipal wastewater injection evaluate geomechanical effects fluid injection lawson formation reservoir engineer january 2011 november 2014 company name city state 022011— 092012 investigator miscible immiscible co2 eor pilots fields mumford hills clore sandstone sugar creek jackson sandstone operator gallagher drilling inc evansville indiana work diligently geoscience engineering staff develop models reflect geology reservoir features collect synthesize input data compositional simulations calibrate reservoir models field observations data estimate reserves forecast production using analytical techniques compositional simulation evaluate viability different field development scenarios new drilling locations 042012—122013 key personnel development dimensionless performance curves three prolific oil producing formations illinois basin aux vases sandstone cypress sandstone ste genevieve carbonate fields clay city dale johnsonville iola lawrence mill shoals olney zeigler operators elysium energy llc sherman oil farrar oil co inc rex energy gallagher drilling inc etc historymatch reservoir models field observations data design 5spot patterns different sizes 20 40 80 acres eight oil fields conduct miscible immiscible compositional simulations continuous co2 wateralternateco2 injection generate dimensionless curves simulation results evaluate eor performance oil field 102012—092014 principal investigator depositional environment storage efficiency project deopositional environments shelf clastic shelf carbonates reef deltaic fluvial deltaic fluvial alluvial turbidite strandplain define plan monitor modify project evaluate progress using ms project work team sedimentary geologists geostatisticians engineers field operators develop rigorous geologic geocellular models formations different depositional environments mentor train reservoir modeling staffs develop skills conduct compositional simulations develop simulation workflow manage reservoir modeling tasks design manage development access database tool used analyze interpret simulation results responsibilities provide general reservoir engineering characterization expertise projects respond request field operators agencies staff lead research tasks projects write reports journal manuscripts communicate results management clients postdoctoral research engineer november 2009 october 2010 company name city coupled co2 eorgeomechanics simulation study aneth field paradox basin utah operator resolute natural resources calculate equation state using measured crude oil properties upscale reservoir static model using petrel collect generate input data compositional simulations historymatch reservoir model field data estimate hydrocarbon reserves conduct coupled flowgeomechanical reservoir simulation co2eor storage using visage analyze simulation results evaluate changes reservoir stress strain correlate predicted geomechanical stress changes bserved microseismicity conduct simulation studies evaluate impact inflowcontroldevices well injectivity geophysical survey assistant november 2004 july 2005 company name city state lineup cables place geophones geophysical surveys assist equipment personnel transportation field sites education training training 2014 landmark aries training course june 05 2014 houston texas practical aspects co2 flo0ding april 13 2014 spe 19th symposium improved oil recovery tulsa ok reservoir characterization laboratory field april 12 2014 spe 19th symposium improved oil recovery tulsa ok training 2013 landmark nexus basic reservoir simulation course may 2022 2013 houston texas landmark nexus intermediate reservoir simulation course training 2012 kepnertregoe project management workshop july 1113 2012 champaign illinois training 2011 evaluating reservoir quality seal potential net pay course july 1415 2011 champaign illinois phd civil engineering 2009 university south florida city state usa ms petroleum engineering 2004 technical university denmark city state denmark bs chemistry 1997 university buea city state cameroon minor chemical process technology training schlumberger eclipse petrel visage pvti onthejob training 2010 affiliations society petroleum engineers american geophysical union university south florida alumni computer skills aries nexusvip petrel eclipse visage petra co2 prophet fekete harmony kinder morgan co2 scoping model desktoppvt tough2 toughreact arcgis envi c fortran unix,CONSULTANT
2nd level assistant store manager operations manager manager sales services manager summary retail operations sales manager clientdriven qualityfocused retail manager proven track record top performance retail leader profound broad expertise every aspect store management critically evaluates minimizes operational costs context store profitability creates promotes caring customer service program entire staff coaches every employee toward individual goals establishes retail environment encourages positive customer experience promotes realization sales targets core knowledge skills retail merchandising recruitment retention operations store planning design team leadership coaching mentoring profit loss loss prevention personnel training development highlights experience 012004 012009 company name city state 2nd level assistant store manager operations manager manager sales services manager 012012 current managed nearly every aspect store operations trained developed store staff customer service techniques monitored implemented corporate programs sales shipping merchandising directed large store team create sales environment consistently met expected sales goals reduced operating costs managed team 25 including hourly employees specialists entrusted complex customer service issues including personal commercial purchasing accounts assistant store manager 012011 012012 company name city state responsibilities consisted managing recording profit loss key performance indicators communicating buying office classifications styles product inventory managing maintaining records documentations including invoices employee files soft lines manager apparel lead 012009 012011 company name city state responsibilities consisted constructing visual presentations managing payroll training department associates communicating vendors buyers regards inventory product leadership known throughout career handson project manager strong expertise team management prioritizing ensured employees recognized importance contributions whole demonstrated one appreciation value delivered store overall developed significant reputation leadership due excellent relationships employees willingness lead example professional experience continued brenna walsh page 2 sales profit loss management motivated staff create clean enjoyable environment appropriate product availability trained copy centercashier staff well floor staff superior customer service maintaining highest levels understanding company policies procedures controlled profit loss daily maintained accountability periodend reporting inventory captain evaluated inventory ensured availability products shelves conducted store transfers ensure products store ran daily reports audits better control inventory levels earned title special projects captain due ability organize execute largescale department reorganization including refits retrofits new products customer service set standard impeccable customer service trained staff excel customer experience turned customer service lapses positive teachable moments improved staff perception need accountability targeted achieved weekly customer experience metrics goals 910 ratings personnel development coordinated training employee corporate training materials coached individuals achieving promotion rate 35 one two levels original position worked vendors develop product training product sources delivered wellexecuted helpful annual reviews developed significant reputation goto source help review wording delivery execution employee reviews well overall operations store education high school diploma monroe catholic high school city state associates degree business management university alaska fairbanks city state business management business management present florida state college jacksonville city state business management present skills cashier corporate training customer service delivery inventory leadership managing materials merchandising excel office page 2 payroll personnel policies presentations profit profit loss promotion purchasing recording reporting sales shipping team management,APPAREL
deputy principal executive profile resultsoriented resourceful education professional proven ability effectively develop implement educational strategies policy practices improve student learning outcomes benefit stakeholders strengths strategic planning policy development budget management process evaluation program development grant management excellent building relationships managing influence comprehensive analytical strategic thinking rapid problemsolving skills proven leader approachable teacher accountable team player tech savvy highly proficient microsoft office suite website development tools certified lean six sigma black belt core competencies online staff training employee management instructional strategies conflict resolution performance evaluation behavioral management project management leadershipcommunication skills human resources employee relations customeroriented professional experience company name city state deputy principal 062013 current direct organization management daily operations assigned campus 371 students 35 staff members hire supervise evaluate campus professional administrative support staff ensure compliance federal state laws state board education rules board policy prepare submit school budget monitor expenditures according administrative policies develop implement information systems track progress campus performance objectives academic excellence indicators establish maintain program discipline supportive instructional program conduct conferences student school issues parents students teachers compile maintain file physical computerized reports records documents required including accurate timely reports maximum attendance requisition textbooks establish maintain positive relationships members community ensure continued involvement support demonstrate professional ethical responsible behavior serve role model campus staff perform duties assigned company name city state director school improvement 062013 062014 monitored district campus progress meeting exceeding standards accountability systems coordinated special programs departments assure aspects accountability system met coordinated assessment development administration departments campus staff coordinated completion analysis district assessments aligned federal state accountability programs district instructional program staff development directed guided trained personnel district level elementary middle high school campuses analysis assessment data includes local state national exams met regularly campus leadership teams district specialists directors provide current information accountability systems provide campus leadership teams district specialists directors information assessments developed implemented staff development activitiesplans training programs targeted personnel district wide campus wide areas state federal accountability requirements kept informed comply state district school regulations policies compiled maintained filed physical computerized reports records documents required ensured campuses provided operational flexibility effectively implemented components school improvement process monitored progress improvement plans attended campus leadership meetings regularly coordinate work district personnel responsible attending campus leadership meetings company name city state fraud analyst 062012 112013 analyzed suspicious activity customers accounts identifying fraudulent charges research account history activity may lined similar activity accounts monitored analyzed fraud parameters fraud prevention reports reducing future loss recommending solutions prepared charts diagrams assist problem analysis reviewed research daily reports identify suspiciousfraudulent activity across delivery channels ie atm debt credit card online banking identified highrisk transactions respond timely mitigate potential losses placing holds restricting accounts recommend account closures periodicly reviewed testing card service reports fraud detective software ensure effectiveness identifying suspiciousfraudulent activity responded analyzed plastic card compromise alerts assess risk exposure provide recommendation management timely execution block reissue process maintained working knowledge falcon fraud neural network protected confidentiality financial data relating usaa bank operations members reconciled summarized fraud losses operational metrics communicating results departments management completed database suspicious activity report sar referrals analyzed evaluates existing proposed system parameters formulating strategies specifications fraud software applications company name city state coordinator college career readiness 082009 062013 oversaw career technical education related grant administration reporting project managed career technical education related district improvement projects developed facilitated curriculum instruction assessment support professional development career technical teachers assisted career technical education teachers data analysis planning student goal setting worked collaboratively director career technical education plan implement evaluate department instructional goals maintained knowledge performance based monitoring analysis system pbmas guidelines ensure district compliance integrated current research effective instructional practices campus support activities modeled use data drive instructional decisions including use district data management system designed implement ongoing evaluation process focused improving performance career technical education programs provide services students disabilities per texas education agency tea company name city state web support specialist 062007 062012 assisted members troubleshooting usaacom website bankingfinancialinvestmentinsurance cosa areas need documents tests implements maintains web pages multimedia design using appropriate web publishing editing graphics applications implements design standards styles ensure high level design coding efficiency consistent current standards laws trends serves client contact regarding web site maintenance enhancements investigates web site issues coordinates resolutions monitors reports web statistics makes recommendations managers improve visibility usability web site maintains technical expertise web design tools acts technical resource software field expertise company name city state enterprise business operations specialist 072005 062007 assisted members inquires regarding checking savings credit card certificate deposit loan accounts assisted members telephone bill pay web bill pay inquiries including enrollment making payments account maintenance researching payments serviced consumer home equity loans including payments extensions helped members setup accounts download microsoft money quicken also paying bills software processed provided instructions official check request transferring funds credit card cash advances ordering atm cards wire transfers pin processed payments internal accounts registered members usaacom assisted members level ii issues within web site assisted members pin resets website voice response system assisted members signing electronic document delivery navigate system answered questions fellow coworkers may ecommerce hotline representative company name city state deposit sales services specialist 102001 072005 counseled members bank products services via telephone identifying needs servicing existing accounts logged end month wire transfer tapes assisted members preparation deployment verified signature cards new accounts changes existing accounts answered questions coworkers may deposit sales service hotline representative opened established new accounts researched financial inquiries meet customers banking needs disputed withdrawals accounts processed wire transfers cashiers checks official checks transferring funds credit card cash advances volunteered help consumer lending home equity servicing system company name city state human resource manager 011998 092001 researched evaluated management practices construction industry training development programs leadership principles employee relations managed human resource activities direct reports regards recruiting selection hiring termination training professional development mentoring counseling performance evaluations salary planning coordinated facilitated osha training new current employees instructed classes ensure employees stay compliance state federal regulations maintained work structure updating job requirements job descriptions positions maintained organization staff establishing recruiting testing interviewing program counseling managers candidate selection conducting analyzing exit interviews recommending changes prepared employees assignments establishing conducting orientation training programs maintained pay plan conducting periodic pay surveys scheduling conducting job evaluations preparing pay budgets monitoring scheduling individual pay actions recommending planning implementing pay structure revisions ensured planning monitoring appraisal employee work results training managers coach discipline employees scheduling management conferences employees hearing resolving employee grievances counseling employees supervisors maintained employee benefits programs informs employees benefits studying assessing benefit needs trends recommending benefit programs management directing processing benefit claims obtaining evaluating benefit contract bids awarding benefit contracts designing conducting educational programs benefit programs ensured legal compliance monitoring implementing applicable human resource federal state requirements conducting investigations maintaining records representing organization hearings maintained management guidelines preparing updating recommending human resource policies procedures maintained historical human resource records designing filing retrieval system keeping past current records maintained professional technical knowledge attending educational workshops reviewing professional publications establishing personal networks participating professional societies completed human resource operational requirements scheduling assigning employees following work results maintained human resource staff recruiting selecting orienting training employees maintained human resource staff job results counseling disciplining employees planning monitoring appraising job results contributed team effort accomplishing related results needed education midmanagement principal certification leadership 2013 lamar university city state usa master certficate six sigma leadership 2008 villanova university city state usa certificate achievement lean six sigma black belt leadership 2008 villanova university city state usa certification achievement lean six sigma leadership 2007 villanova city state usa master arts organizational management 2003 university phoenix city state usa teacher certification education 2002 southwest texas state university city state usa bachelor science health care business administration 2001 wayland baptist university city state usa computer skills dreamweaver illustrator photoshop acrobat pro photoshop elements final cut pro ms office mac osx mac ios,AUTOMOBILE
business development associate summary extremely determined outgoing passionate professional proven ability build rapport clients strong communication interpersonal skills make candidate successful seamlessly working clients staff members professionals various areas across different job levels ​ experience business development associate 122015 current company name city state contact new existing clients discuss specific products could meet needs identify issues existing marketing material drive process improvements collaborate key client stakeholders document organizational challenges business objectives define client requirements prepare adhoc presentations proposals internal projects external clients conduct root cause analysis order identify data integrity issues needed adjustments tableaus management reporting dashboards senior financial analyst 082014 122015 company name city state worked partnership key multifunctional stakeholders identify risk develop remediation strategy assist implementation effective control structures help mitigate potential risk gathered rules requirements corporate operational risk team successfully implement enterprise wide spreadsheet policy validated attribute data 1000 spreadsheets performed risk assessments gap analysis gbam finance lines business teams within sixmonth time frame developed led internal control training programs management employees responsible conducting key controls selfassessments across business lines operations analyst 112009 072014 centrally managed internal enterprise webbased application acted trusted point contact 2000 users successfully onboarded trained new users provided continuous support existing users system enhancements evolving functionality successfully managed activities 4 team members multiple locations created training manuals targeted resolving even difficult customer issues developed implemented monitored programs maximize customer satisfaction prepared provided detailed monthly departmental reports updates senior management developed rapport user base handling difficult issues professionalism led global user acceptance testing uat application improvements managed enhancements successfully coordinated testing results business development teams education bba management may 2009 james madison university city state skills microsoft office suite visio sharepoint zendesk,BUSINESS-DEVELOPMENT
consultant profile highly accomplished skilled talented consulting manager thorough understanding software development life cycle proven track record successfully providing overall direction project teams managing client relationship professional experience consultant 012001 112014 company name city state led data migration project client p c insurance company legacy client server insurance system relational backend ntiered insurance system involved entire gamut activities defining requirements selecting application tool suite use data migration performing data mapping gap analysis designing technical approach performing necessary business analysis engaging target system vendor technical leads ensure structural compatibility developing transformation testing transformation way upload target system supporting uat creating deployment plan led managed design development implementation billing module p c system support change lockbox financial institution served technical project manager well vendor relationship manager commercial lines expansion project key business initiative client company enable organization underwrite business additional states cl expansion effort expected capture 15 commercial lines market additional state 35000000 end 2011 led managed cross functional team successfully migrate existing processes inhouse personal lines system system hosted environment led client efforts support external audit conducted ernst young led managed design development deployment print solution using accelio suite products part adobe suite products replace existing print subsystem p c insurance system conducted internal practicewide training prepare teams undertake print solution development efforts p c clients led managed design development integration custom built compliance software subsystem help p c insurance system comply requirements office foreign assets control ofac assisted director client company migrating existing legacy system point system full service engagement included analyzing determining hardware requirements selected system negotiating hardware purchase saved client 40 original hardware purchase price overseeing hardware installation developing uat plan overseeing uat advising assisting clients director project conducted analysis popular crm software packages presented findings clients senior management team part effort facilitate selection crm package technically led design development imaging prototype system provided technical leadership redesigning guy carpenter report ensure accuracy better data processing provided technical leadership migrating commercial lines system new payment vendor provided production support several client engagements mentored junior level staff several system development efforts provided expertise oversight development marketing collateral participated technical advisory role determining feasibility subsequent technobusiness analysis implementing ebill presentment module personal lines system involved lockbox vendor replacement software engineer 012000 012001 company name city state designed developed tested insurance applications maintained existing insurance applications sr applications analyst programmer 111997 122000 company name city state designed developed tested applications using centurasql windows frontend oracle backend translated business requirements technical specifications formed part core group several teams customizing deploying companys base p c insurance system implemented aviation tourism garage liability lines business sul america using centura front end oracle back end implemented lead asbestos well engineering lines business zurich american using sql windows front end oracle back end formed part core group successful team implemented insuranceautowarranty system general motors corporation using centura developer frontend oracle backend participated responding rfps sme led conversion 16bit wpc pc insurance system technical advisor 32bit version mentored junior level staff application development efforts education masters degree computer science 2000 university south carolina city state usa computer science bachelors degree physics 1992 gujarat university city state india physics accomplishments cross functional leadership management served technical project manager well vendor relationship manager commercial lines expansion project key business initiative client company aimed capturing 15 commercial lines market state 35000000 end 2011 process migration leadership led managed cross functional team successfully migrate existing processes inhouse personal lines system system hosted environment application audit support led clients effort supporting external application audit conducted ernst young leadership application design development deployment technically led managed design development deployment print solution using accelio suite products part adobe suite products replace existing print subsystem p c insurance system leadership design development deployment compliance software technically led managed design development integration custom built compliance software subsystem help p c insurance system comply requirements office foreign assets control ofac leadership data migration client server ntiered system led data migration project legacy client server insurance system relational backend ntiered insurance system skills adobe suite application development approach assembler billing business analysis c carpenter cl client server hardware hardware installation conversion crm client clients data migration data processing database delphi designing senior management financial functional html imaging insurance languages leadership director market marketing collateral access basic office msoffice msproject windows windows 2000 negotiating operating systems oracle developer pascal processes programming rfp sql server sql windows unix visio visual basic,CONSULTANT
general accountant summary teamoriented accountant successful managing multiple projects consistently meeting deadlines budget forecasting excellent managerial techniques account reconciliation strong organizational skills cash management proficient quickbooks intacct financial statement reporting excel word experience 012016 112016 general accountant treasury manager comply365 beloit wi manage accounting operations including ap ar payrollbenefits assist monthlyyearend close annual audit cash managementproduce cash forecast manage cash flow assist cfo production monthly financials management reports board packages maintain confidential information prepare monthly annual expense forecasts analyze costs revenues project future trends prepare maintain cap table staff accountant company name city state comply365 beloit wi arprepared client invoices researched resolved collections billing disputes approcessed invoices researched resolved billing invoice issues reconciled bank credit card accounts processed payroll electronic deposits employee pay adjustments reduced time costs increased efficiency introducing new accounting procedures software conducted monthend balance sheet reviews reconciled variances education bachelor science accounting upper iowa university city state accounting bachelor science business administration university illinois business administration champaignurbana il 201516 director finance hononegah youth soccer association skills accounting ap ar balance sheet benefits billing cash flow cash management credit client finance financials director payroll yearend,ACCOUNTANT
sales trading intern professional summary 5 years management operational experience built strong people skills common sense experience entrepreneurial process improvement growth management • substantial exposure business cultures north america europe asia china singapore south korea • understanding various business elements people operations sales marketing finance legal interdependence work experience company name july 2009 sales trading intern city state worked directly senior managing directors associates firm assisting introduction prime brokerage service lcg primeview provided asset market analysis conducted cold calls communicated directly domestic international high net worth clients reviewed merger prospectuses provided daily current events summaries researched particular assets order help shape sales pitches brokers company name july 2008 investment banking intern city state worked directly senior managing directors associates firm assisting senior portfolio managers client relations account management researched particular assets order help shape sales pitches associates prepared business plans business pipeline business summaries performed routine office tasks attended shareholder meetings senior managing directors company name july 2007 associate city state company name july 2006 city state education hampdensydney college 2010 bachelor arts economics commerce city state united states gpa gpa 33 member sigma chi fraternity member society 91 student leadership program interests additional information activities member sigma chi fraternity rush committee social committee 2008present member society 91 student leadership program 2009present captain ridgewood high school basketball team 20052006 skills account management banking business plans calculus corporate finance clients client relations economics equity financial financial accounting financial modeling forecasting managerial managing managerial accounting market analysis meetings money office prime sales venture capital,BANKING
freelance uxui interaction designer summary combined work experience architecture move forward new career usercentered design priority create great experiences users always keeping mind company needs goals experience freelance uxui interaction designer city state company name apr 2017 current legalchat app design created interactive prototypes low highfidelity wireframes logic flows visual design icon provided content strategy ui design direction user experience design freelance ux researcher city state company name apr 2017 may 2017 usability testing airbrush app scheduled conducted remote usability test observe user behavior interaction discovered insights created infographic report company uxui designer city state company name mar 2017 apr 2017 website redesign bay area chinese musician association produced content strategy ui design direction user experience design deliverable included heuristic evaluation current site competitive research persona creation site map low highfidelity wireframes architectural designer city state company name aug 2015 apr 2017 architectural design specializing educational projects teamed senior designer project manager consultants created design product educational projects laccd usc ucla created material schedules furniture specification meet college users furniture consultants improve users experience​ lead graphic designer city state company name sep 2009 may 2010 design university imeche student chapter established 1st imeche institution mechanical engineers student chapter china organised national presentation competitions created designs marketing solutions billboards logos shop signs printable movable ads education master arch design university michigan 2015 city state us bachelor engineering university nottingham 2012 city uk certificates honors user experience design certificate honors bittiger 2017 interaction design specification certificate uc san diego coursera 20162017 leadership energy environmental design accredited professional leed ap usgbc 2017 bp achievement award bp 2011 skills sketch illustrator photoshop indesign invision omnigraffle html5 effects keynote revit rhino autocad watercolor bluebeam design thinking uiux graphic design story boarding mandarin,DESIGNER
business development manager summary extensive diverse sales business development management background creative professional records increasing revenue department effectiveness proficient prioritizing completing tasks timely manner yet flexible multitask necessary customer focused diverse industry experience including security computer sales management psychology nonprofit retail enjoys learning new programs processes team player attentive detail able work fast paced environments excellent oral written communication skills highlights trained business development accomplished relationship selling friendly cheerful ms office proficiency team leadership proven sales track record goaloriented detailoriented exceptional time management analytical problem solver sales management experience business development manager 072015 current company name city state generate new business cold calling efforts manage advertisement budget maintain key performance measures identify coordinate participate client relationshipbuilding activities meetings assist sales managers new preowned sales writing negotiating closing sales develop manage crm tool design social media content company webpage conduct discovery needs analysis potential client participate make recommendation screeninghiring development associates sponsorship exhibition account executive 072015 current company name city state research develop list potential sponsors mma event develop maintain relationships existing potential sponsorship clients keep precise records conversations clients sponsors invoice sponsors agreements reached coordinate various services clients sponsors assist preparing promotional material maintain knowledge mma event timelines sponsorship deadlines internal operations manager 082014 072015 company name city state manage reconditioning process pre owned vehicles resolve customer complaints quick friendly manner handle internal service tickets sell customers additional service based recommendations technician increase service department revenue profit 30 6 months develop share best sales practice throughout service department support sales business office buyer needed used car manager 022013 082014 company name city state procure sell preowned inventory auction sites 3rd party vendors physical car auctions appraise customer trade ins assist sales professionals preowned sales including customer relationship building negotiating arranging financing increase preowned sales 40 cars per month 70 cars per month within 3 months participate make recommendation screeninghiring development associates business development sales manager 072009 012013 company name city state cold warm called 80100 new existing accounts per day manage advertisement budget maintain key performance measures contact new existing customers discuss specific products could meet needs identify coordinate participate client relationshipbuilding activities meetings assist sales managers new preowned sales writing negotiating closing sales develop manage crm tool design social media content company webpage manage online inventory participate make recommendation screeninghiring development associates internet sales manager 052007 072009 company name city state manage analyze data mine crm acquired new sales opportunity filtering incoming calls aggressive follow existing customers negotiate close sales manage monthly online advertisement budget manage online inventory forecast ecommerce sales along planning implementing changes along way maximize sales revenue profit sales consultant 012007 052007 company name city state identify prospective customers using lead generating methods performing average 60 cold calls per day develop tools track monitor personal sales opportunities deals progress finish contracts retain ensure proper handling care 150 existing client accounts education master science degree psychology may 2012 argosy university city state bachelor science integrated marketing communications december 2006 winthrop university city state york volunteer richardson animal rescue york sc march 2015 fort mill rescue fort mill sc july 2009 august 2012 flex mortgage rock hill sc september 2006 december 2006 habitat humanity rock hill sc september 2006 december 2006 global winthrop university rock hill sc september 2003 december 2006 military experience air defense artillery 032002 032008 company name air defense artillery earned numerous awards medals including army achievement medal college rotc instructor skills account management business development client relations cold calling computer literate computer proficient creative problem solving crm systems customer needs assessment customer satisfaction customer service expense control lead development marketing multitasking management reporting sales ms office html coding cna certificate,BUSINESS-DEVELOPMENT
healthcare marketing specialist professional summary innovative customeroriented healthcare administrator background primary care experience supporting team physicians busy medical office expertise includes verifying insurance coverage records reviews marketing schedule maintenance searching leadership role team oriented company education bachelor science healthcare administration pennsylvania college health sciences 2017 city state coursework epidemiology coursework statistics coursework health care policy planning coursework ethical issues health care high school diploma northeastern high school 2010 city state recipient york alumnae chapter delta sigma theta academic award scholarship assistant editor literary art magazine president diversity club member cure finders club presidential classroom alumna core qualifications superb communication skills excellent interpersonal skills conflict resolution skills customer personal service medical terminology event planning coordination budgeting financial management microsoft office suite multitasking problemsolving selfstarter accomplished leader knowledge medicare medicaid eeoc hippa fmla ada management marketing experience efficient pressure cultural awareness sensitivity strong work ethic team player positive attitude writing grammar knowledge detailed oriented strong analytic skills deadlinedriven ​ professional experience healthcare marketing specialist city state company name jul 2017 current analyzed performance marketing program identify best opportunities optimization established production schedules communicated project stakeholders increased patient traffic 5 managed social media forums including company website social networking applications message boards healthcare admin intern city state company name feb 2017 jun 2017 scheduled appointments registered patients recorded filed patient data medical records demonstrated analytical problemsolving ability addressing barriers directed patient flow practice hours minimizing patient wait time oversaw implementation effective budgeting accounting system improved efficiency reduced costs developed system staff communication ensured proper implementation treatment plans comprehensive patient care developed design execution program contributed 5 growth organization call center representitive city state company name jun 2016 sep 2016 demonstrated mastery customer service call script within specified time frames maintained uptodate records times provided cross training 4 staff members facilitated information flow customer service account management operations quality assurance training payroll departments guarantee call center objectives met customer service representative city state company name jun 2015 sep 2015 demonstrated mastery customer service call script within specified time frames maintained uptodate records times built customer loyalty placing followup calls customers reported product issues formulated enforced service center policies procedures quality assurance measures sales associate city state company name jun 2014 jan 2016 establish identify prices goods services admission tabulate bills using calculators cash registers recommend select help locate obtain merchandise based customer needs andor desires optical price scanners bag package purchases wrap gifts exchange merchandise customers accept returns clean shelves counters tables front desk assistant city state company name sep 2013 may 2015 handled incoming outgoing correspondence including mail email faxes answer queries regarding computers drafted typed grammatically correct office memos managing test reminder calls photocopied correspondence documents printed materials retail customer service associate city state company name may 2011 aug 2011 greet customers entering establishments assist customers providing information resolving complaints receive payment cash check credit cards vouchers automatic debits open close cash registers performing tasks counting money separating charge slips coupons vouchers place special orders call stores find desired items completed floor replenishment guarantee size availability promote customer satisfaction kept current market product trends effectively answer customer questions technical skills electronic medical database microsoft powerpoint microsoft excel microsoft word microsoft publisher adobe dream weaver adobe photoshop microsoft outlook windows adobe premiere adobe acrobat gimp adobe reader community service food drive mount salvation church 2012 volunteer eco city farms 2014 socktober drive mount salvation church 2015 dining room volunteer others eat 2016 volunteer white rose senior center 2016 2017,HEALTHCARE
cashier summary 3 years fastpaced customer service call center environments personable professional pressure motivated customer service specialist 3 years retail experience fastpaced teambased environment excellent communicator demanding call center environment customer service representative friendly sales associate adept working diverse retail customer service environments hardworking background quickly taking orders managing drivethru window preparing food pos systems knowledge fast food professional focused greeting customers friendly welcoming manner seeking added responsibilities help restaurant operations run smoothly food service worker exceptional interpersonal skills reliable punctual works well pressure crew member offering positive attitude flexible schedule works well independently others team highlights excellent communication skills rapid precise customer service skills selfmotivated quick learner strong verbal communication organized multitasker team leadership friendly helpful proficient cash management valid oh drivers license localstate health laws knowledge latenight shift availability credit card processing carbonated beverage dispenser cleaning multiline phone talent maintenance healthy meal preparation fast efficient service worker patientfocused care cpr certification accomplishments employee month taco bell experience cashier dec 2014 dec 2014 company name city state maintained uptodate knowledge store policies regarding payments returns exchanges worked team member performing cashier duties product assistance cleaning expressed appreciation invited customers return store managed quality communication customer support product representation client assisted customers store product complaints guaranteed positive customer experiences resolved customer complaints processed issued money orders customers responsible ringing customers timely manner guaranteeing high level customer service organized store returning merchandise proper place certified home healthcare aide feb 2014 sep 2014 company name city state provided patient education treated patients strokes provided behavioralemotional support supervision dementia alzheimers assisted patients daily functions delivered inhome care disabled children adults ensured safety wellbeing patients transported patients different departments assisted patients bathing dressing hygiene grooming completed daily living tasks enhance quality life elderly patients engaged patients games crafts cooking music reading activities delibakery clerk mar 2013 jan 2014 company name city state properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler changed sanitized cutting boards benches surfaces beginning new task avoid crosscontamination positively engaged customers offering menu information providing suggestions showing genuine appreciation business decorated merchandised quality bakery goods ordered received bakery products supplies properly wrapped boxed weighed bakery department products practiced safe food handling procedures times assisted customers placing special orders largescale events weddings birthday parties greeted customers entering store ascertain customer wanted needed described product customers accurately explained details care merchandise politely assisted customers person via telephone answered product questions uptodate knowledge sales store promotions bagged boxed giftwrapped sold merchandise per customers request assisted customers food selection inquiries order customization requests crew trainer sep 2012 mar 2013 company name city state greeted customers entering store ascertain customer wanted needed described product customers accurately explained details care merchandise earned management trust serving key holder responsibly opening closing store politely assisted customers person via telephone bagged boxed giftwrapped sold merchandise per customers request ensured superior customer experience addressing customer concerns demonstrating empathy resolving problems spot maintained cleanliness presentation stock room production floor consistently provided friendly guest service heartfelt hospitality demonstrated integrity honesty interacting guests team members managers operated drivethrough window sales register quickly efficiently greeted customers provided excellent customer service pleasantly courteously interacted customers maintained high standards customer service highvolume fastpaced operations prepared fountain drinks ice cream items prepared food orders within 23 minute time frame assembled food orders maintaining appropriate portion control verified prepared food met standards quality quantity crew member mar 2012 aug 2012 company name city state consistently provided friendly guest service heartfelt hospitality promptly empathetically handled guest concerns complaints demonstrated integrity honesty interacting guests team members managers operated drivethrough window sales register quickly efficiently greeted customers provided excellent customer service pleasantly courteously interacted customers maintained high standards customer service highvolume fastpaced operations prepared fountain drinks ice cream items handled currency credit transactions quickly accurately followed food safety procedures according company policies health sanitation regulations strictly followed cash security inventory labor policies procedures maintained clean safe environment including kitchen bathrooms building exterior parking lot dumpster sidewalk reported shifts wearing neat clean unwrinkled uniform reported shift time ready work performed position responsibilities accurately timely manner education high school diploma 2012 trimble high school city state athens associate science health wellness washington state community college city state washington skills excellent customer service certified cpr first aide fast learning working skills,HEALTHCARE
accountant summary financial accountant specializing financial planning reporting analysis within department defense highlights account reconciliations resultsoriented financial reporting critical thinking accounting operations professional analysis financial systems erp enterprise resource planning software excellent facilitator accomplishments served tiger team identified resolved general ledger postings deams totaling 360b accounting adjustments allowed first successful fiscal yearend close 2012 collaboration dfas europe developed automated tool identified duplicate obligations tool allowed hq usafe deobligate 5m duplicate obligations experience company name july 2011 november 2012 accountant city state enterprise resource planning office ero position accountant assigned defense enterprise accounting management system deams ero responsible identifying resolving issues affecting deams general ledger worked teammates procure pay orders cash budget report areas resolve daily challenges encountered deployment deams additional customers system change requests promoted production supported testing scripts patches system change requests ensuring anomalies identified deams functional management office action deams program management office andor system integrator addition served tiger team designed identify resolve general ledger posting differences supported development 360b accounting adjustments allowing first successful fiscal yearend close 2012 actions also allowed reconciliation closure fiscal year 2010 2011 accounting adjustments ensuring deams fiscal yearend requirements completed actions recognized critical successful review report issued air force operational test evaluation center afotec resulting air force receiving authority continue deployment deams company name april 2010 june 2011 resource advisor city state position resource advisor 1st air communications operation squadron 1acos responsible providing financial advice decision support commander responsible coordinating 46m budget four funding sources coordinated usafe directorate intelligence usafea2 usafe directorate air space operations usafea3 usafe directorate communications usafea6 435th air ground operations wing ensure 1acos meets mission requirements consistently managed three separate timelines providing budgetunfunded requirements providing documentation various reports required format organization discussed outcome group directorate budget meetings providing feedback day flight chiefs cc issue affects 1acos directly monitored defense travel system dts daily identify orders authorizations needing approval provided notification appropriate reviewing officials approvers utilizing dts general accounting finance system reviewed status reports identify anomalies obligations identified orders require correction prior payment provided government purchase card gpc status reports day requested addition communicated appropriate cardholders changes required support program identified cardholder training requirements monitored requirements ensure required training completed support mission critical program developed guidance gpc cardholders procedures requesting training squadron addition provided answers cardholder questions unique nonstandard issuesconcerns assumed role billing official final rating period completed self inspection program management control program zero findings yearly audit 700th cons received zero findings company name july 2008 april 2010 staff accountant city state position staff accountant hq usafe responsible providing accounting financial oversight advice customers throughout command support usafe comptroller responsible performing ongoing analysis financial programs identify negative trends weaknesses ensured specific weaknesses corrected determined whether systemic repeat issues identified adequately addressed required apply comprehensive knowledge analysisreporting requirements data produced resolve issues collaboration dfas europe developed automated tool identifies duplicate obligations comparing records accounting system contracting system provided notification funds manager review resolution tool eliminated hours manual research results allowed hq usafe deobligate 5m duplicate obligations responsible establishing various performance metrics ensured effective efficient use usafe financial resources supported usafefma financial metrics program collaborating dfas limestone development automated tool provided senior leaders visibility usafe unit compliance established rules regulations related gpc tool provides management reports used populate monthly metric charts briefed usafefma tool provided capability usafefma collaborate usafe contracting developdeploy joint guidance supports established air force instruction mandating card suspension card holders compliance required reservation funds entitlement system support gpc identified resolved problem five gpc accounts rejecting automated interface process month research revealed accounts rejecting invalid paying station required manual intervention wing dfas personnel created rework delayed payment invoices partnered dfas denver corrected records access online accounts eliminating error condition identified method deliver oneonone training support usafe deployment open document analysis oda tool fmsuite utilizing defense connect online provided training remotely virtually eliminating need expend funds temporary duty tdy travel results training produced results went well expectations noted oda program management office company name january 2007 july 2009 chief reports branch accounts maintenance control city state position chief reports branch accounts maintenance control amc responsible ensuring development standardization various managerial system reports responsible completeness accuracy weekly monthly quarterly semiannual annual reports branch monitored errors general accounting finance system gafsbq ensured corrective actions accomplished also ensured fund balances reconciled reports verified prior release base activities higher headquarters limestone reorganized high performing organization hpo january 2007 time reassigned amc directorate previously exist challenge time staff branch implement aggressive training schedule ensure continuity financial reporting maintained transitioned hpo continued defining missions functions amc entire network participated biweekly conference calls standards compliance effort define missions functions amc worked management determining ftes needed branch responsible developing meaningful performance standards employees since branch functions previously exist limestone poc initiative eliminate suspense accounts throughout agency identified suspense accounts initially targeted formulated strategies eliminate accounts requested waivers participated plans modify processes using suspense accounts interfund suspense account actions provided initial progress towards meeting department treasurys mandate discontinue suspense accounts february 2009 worked staff reduce reconciliations 69 million february 2007 11 million august accomplished despite loss experienced personnel realigning resources support critical initiatives accounts payable orchestrated transition reporting requirements transportation financial management system tfms workload dfas omaha limestone transition limestone encouraged staff responsible reports streamline processes staff automated completely manual time consuming process thus eliminating potential key stroke errors manually validating numerous spreadsheets listings contributor federal managers financial integrity act fmfia compliance review establishment assessable units identified inconsistencies information provided staff foreign currency fluctuation adjustments persisted getting higher level review regulatory policy guidance report foreign currency fluctuation consistently accurate company name february 2000 january 2007 chief accounts payable branch city state chief accounts payable responsible overall management branch consisting 120 employees four first line supervisors responsible establishing priorities schedules work assignments ensuring changes workload accounted minimize impact normal office operations consistently reviewed areas made necessary personnel moves based shifting priorities extremely important dfas denver directed database consolidations assumption air national guard workload workload increased rapidly staffing increased gradually dictated frequent priority changes personnel moves also worked closely major commands supported dfas limestone strengthening partnership workload spikes negatively impacted customers december 2004 overaged invoice percentage nearing 25 backlog vendor pay documents exceeding 30000 working dfas command client executives major command comptrollers instrumental forming strategy included soliciting air force personnel assistance document processing identification must pay bills formation special action response teams dedicated responding customers urgent requirements result efforts three month period able reduce overaged invoice percentage 19 backlog documents documents 20 days old thereby minimizing adverse impact customer funds responsible providing personnel feedback sessions quarterly prepared supervisory appraisals employees performance potential advancement partnering management staff employees instrumental establishing employee performance plans linked employee performance established dfas strategies balance scorecard goals position supervisory accountant responsible performing ongoing analysis vendor pay workflow production identify negative trends weaknesses ensure specific weaknesses corrected determine whether systemic repeat issues identified adequately addressed required apply comprehensive knowledge analysisreporting requirements work processes vendor pay system structures data produced resolve issues utilizing expertise louis ii data retrieval software produced adhoc data queries inhouse external use customers retrievals designed reduce man hours necessary perform complex finance accounting functions dfas air force personnel responsible budget resources necessary operate branch capacity prepared budget execution justifications plan monitor overtime costs control supply purchases ensure cost efficient operation possible required respond inquiries various sources include limited vendors dfas management accounting liaison offices resource advisors dfas field sites inquiries required ability relay technical aspects systems deficiencies customers familiar operation participated video teleconferences conference calls briefings designed address customer dfas management requirements called upon explain laymens terms dfas policy procedures regards delays payment due various reasons responded various audit reports studies ensuring senior management audit personnel understand particular situations within vendor pay business process result findings company name february 1999 february 2000 chief recon reports branch city state position chief vendor pay reports recon branch exercised supervision either directly indirectly 22 employees primarily 525 series grades ranging gs5 gs8 responsibility also included supervision german local national workers assigned duty section responsible planning directing supervising activities work force review interpretation processing reconciliation vendor pay accounting data production timely accurate financial statement report requirements participated development branch policies continually reviewing evaluating organizational operations work distribution procedures coordinated activities assigned functions organizations obtain effective correlation financial data directed provided technical guidance subordinates assigned area assured timeliness accuracy assigned workload planned organized directed coordinated reviewed work subordinates sections ensuring mission functions division carried managed realigned resources conducted program analyses made decisions accordance unit cost principles outputs targets changing budgetary constraints participated long range planning goal setting evaluating subordinate staff interpreted clarified branch policies resolved operational problems ensured efficient utilization professional development staff expected provide reasonable assurance operations conducted compliance applicable laws funds property assets safeguarded waste loss unauthorized use misappropriation ensured continuing affirmative application support dod dfas policy concerning equal opportunity affirmative action programs ensured personnel management within organizational entity supervision accomplished without regard race color religion sex age national origin handicap kept abreast developments policy issuance similar material equal opportunity field fully supported dod dfas equal opportunity program responsible accountable safety health subordinates ensured personnel trained work safely enforced safety health rules corrected unsafe unhealthy acts unsafe unhealthy mechanical physical conditions investigated mishaps tool actions necessary ensure safety health employees company name june 1995 february 1999 chief accounts payable branch city state responsible establishing priorities schedules work assignments ensuring changes workload accounted minimize impact normal office operations important dfas denver directed workload realighment field sites servicing customers major command workload increased dictated frequent priority changes personnel moves also worked closely major commands supported dfas limestone strengthening partnership workload spikes negatively impacted customers responsible providing personnel feedback sessions quarterly preparedsupervisory appraisals employees performance potential advancement supervisory accountant responsible performing ongoing analysis vendor pay workflow production identified negative trends weaknesses ensured specific weaknesses corrected determine whether systemic repeat issues identified adequately addressed required apply comprehensive knowledge analysisreporting requirements work processes vendor pay system structures data produced resolve issues utilizing knowledge louis ii data retrieval software produced adhoc data queries inhouse external use customers retrievals designed reduce man hours necessary perform complex finance accounting functions dfas air force personnel responsible budget resources necessary operate branch capacity prepared budget execution justifications plan monitor overtime costs control supply purchases ensure cost efficient operation possible required respond inquiries various sources include limited vendors dfas management accounting liaison offices resource advisors dfas field sites inquiries require ability relay technical aspects systems deficiencies customers familiar operation participated video teleconferences conference calls briefings designed address customer dfas management requirements often called upon explain laymens terms dfas policy procedures regards delays payment due various reasons required respond various audit reports studies ensuring senior management audit personnel understand particular situations within vendor pay business process result findings hand selected field site director vendor pay site manager represent dfas limestone team comprised representatives dfas denver field sites provide training air force base level resource advisors five week period provided boot camp training 400 base level personnel ensuring resource advisors familiar dfas structure mission requirements related funds management company name june 1994 june 1995 accountant network assistant team city state member network assistance team required extensive working knowledge dod accounting systems theory policy procedures consistently called upon develop implement procedures consistent dod regulations coordinated dfas denver omaha field site consolidation first geographically separated defense accounting office dfas position member network assistance team required upon arrival base level defense accounting office dao provide inbrief briefing identified team members purpose visit goals responsibilities upon completion assignment provided written oral outbrief outlining team accomplishments visit provided recommendations preclude recurring problems prepare organization consolidation company name june 1993 june 1994 supervisor accounts control branch city state directedsupervised accomplishment financial reports statements responsible completeness accuracy weekly monthly quarterly semiannual annual reports monitored errors general accounting finance system gafsbq ensured corrective actions accomplished also ensured fund balances reconciled appropriate audit listings verified reports prior release base activities higher headquarters furnished accounting data base organizations often interpreting analyzing data help funds managers resolve problems manage programs effectively attended major command majcom headquarters level workshops participate contribute accounting policy system changes provided professional assistance data automation relevant processing accounting finance data interpreting deficiencies software based output products system related problems utilized working knowledge commercial government accounting system principles knowledge processing centers pcs review verify analyze evaluate accounting finance operations serving chief account control ensured areas concern addressed concentrating problem areas related database analyzed computer output products determine processing deficiencies included limited open document listing odl operating budget ledger obl allotment ledger al accounting finance workload information management system af wims extract list provided technical assistance related policy procedural changes required result impending base closure analyzeddeveloped recommended improved training procedures enabling better use system procedures ensuring governing directives followed evaluated accuracy accounting records prior fiscal year closeout ensuring accounting finance officer could certify accuracy required regulation examined accounting transactions documents ensure conformed established accounting policy principles coordinated directed fiscal year end conversion gafs integrated accounts payable system iaps education northern maine community college 1994 associate accounting city state usa emphasis business 1994 associates accounting city state usa gpa gpa 341 accounting gpa 341 174 hours quarter attended husson college major accounting 78 semester hours toward bachelors degree professional military comptroller school 6wk 498 managerial accounting 0998 interestedbased bargaining training management 24hrs 0901 auditing methods concepts 0998 organizational leadership 32hrs 0703 management development ii 32hrs 0703 certifications certified defense financial manager cdfm may 2005 interests american society military comptrollers additional information skills accounting general accounting accounts payable program management,ACCOUNTANT
interim senior digital marketing strategy manager summary digital marketing strategist specializing lead generation content strategy digital campaign optimization marketing digital social media platforms highlights dependable direct marketing campaigns mobile marketing excellent written verbal communicator deadlinedriven enthusiastic team player market segmentation advertising selfdirected problem solving leveraging thirdparty analysis crossfunctional team leadership decisive competitive analysis gotomarket strategy development project management creative innovative accomplishments developed social media strategy increased leads social media engagement marketing xxx time implemented social media management software managed radian 6 experience interim senior digital marketing strategy manager 082015 012016 company name city state identified developed evaluated marketing strategies based knowledge company objectives market trends collaborated advertising promotion managers promote products services managed new product content releases promoted brand awareness seo optimization attractive web design wrote creative engaging briefs internal external agencies worked effectively heavily crossfunctional fast paced environment managed mentored developed team number product managers spearheaded creation blogs social media content managed company customer engagement campaigns manage team eight content coordinators writers social media managers oversee social media management develop digital content strategy responsible analytics content reporting including seo social media generate leads content marketing social media advertising ppc lead nurturing campaigns email communications lead generations owner 072010 082015 company name city state developed digital strategies support organizations business goals objectives spearheaded creation blogs social media contentmanaged mentored developed team number product managersproduced engaging online marketing campaignsplanned managed budgets excess 100000 communicated designers graphic producers video editors videographers create cohesive company voice content development including blogs email newsletters presentations video led social media initiatives hospitals service lines managed site core content development major website migration community manager social media platforms facebook twitter pinterest google blog consumer b b audiences wrote enewsletters responsible search engine optimization marketing payperclick campaign management coowner founder 082010 012016 company name city state cofounder networking events company specializing social media women host twitter parties created branded campaigns manage email marketing work brands ups google logitech zagat frito lay planned managed budgets excess amountevaluated returnoninvestment profitloss projectionsidentified developed evaluated marketing strategies based knowledge company objectives market trends manage social media accounts brands operate franchises chicago new jersey atlanta writer 102008 012016 company name city state features staff writer monthly local magazine wrote unique text sj magazine including general branded content manager 022010 072010 company name city state developed strategy implemented first social media marketing initiatives content manager virtuaorg virtuawomanorg virtuababyorg produced presentations senior leadership internal communications led staff external agencies develop products promotions analyze sales manage trade shows purchase media provide creative services conduct pr led crossfunctional team product development lifecycle strategic planning functions new release type product generating sales manager 012008 022010 company name city state editor writer awardwinning publications virtua voice healthsavvy managed freelance staff writers developed managed internal communications events campaigns managed internal webbased demand generation campaigns collaborating internal channels ensure brand consistency best practicesconducted market research rationalize category segment opportunities senior marketing specialist 052006 012008 company name city state editor writer awardwinning internal publication virtua voice developed managed external internal communications produced annual employee patient satisfaction videos contributed relevant blogs conferences events offline online increase brand awarenessanalyzed ratings programming features competitors evaluate effectiveness marketing strategies marketing specialist 092005 052006 company name city state produced marketing patient education materials wrote produced monthly enewsletters service line newsletters writerproducer 102003 092005 company name city state wrote produced edited promotional campaigns television web collaborated designers photojournalists reporters promotional content supervised team number editors associate producers production assistants wide range projects coordinated postproduction number different shows per time period set equipment broadcasts promotions station remoteswrote produced shortform content sizzle reels image spotswrote produced cut concepts spots show launches current shows advertisersponsored campaignsled concept development graphics storytelling delivery segment ideascollaborated team leadership key stakeholders key editing production decisions associate producer 012000 102003 company name city state wrote produced directed promotional campaigns brands collaborated videographers editors designers talent production collaborated team leadership key stakeholders key editing production decisionsproduced number television digital news segments time periodled concept development graphics storytelling delivery segment ideaswrote produced cut concepts spots show launches current shows advertisersponsored campaigns education bachelor science telecommunications speech may 2000 kutztown university city state usa gpa cum laude cum laude skills photoshop video editing software including avid final cut pro apple imovie content development strategy content management systems including blogger sitecore wordpress copywriting editing email campaigns google analytics applemac platforms applications microsoft office suite seo ppc campaigns salesforce radian 6 social media listening tools social media platforms engagement consoles video content development including scriptwriting storyboarding,DIGITAL-MEDIA
senior member service advocate shanna scruggs professional summary motivated customer service specialist 20 years experience fastpaced teambased environment high call volume environments skills account reconciliations accounting accounts payable apollo auditing benefits billing system coach com credit client customer satisfaction data entry database delivery fashion features ftp general ledger accounts http legal documents managing access ms excel mail ms office word mysql owl pick pricing processes express reconciling maintain records research shipping troubleshooting strong customer service orientation problem solver committed team success ms office skills selfmotivated extremely organized highly dependable team leadership quick learner ms windows proficient work history senior member service advocate 102015 current company name – city state unitedhealth group assisting members prescription benefits coverage medicare part plan commercial plans state medicaid plans nevada georgia arizona indiana south dakota champva plans ohio bureau workers compensation mail order reviewing rejected claims processing coverage determinations prescription coverage assisting pharmacies rejected claims overrides help guide educate customers prescription benefits use plan formulary premiums status orders claims inquiries also assist side sides help agents kpis iam team super users assist agents computer system issues senior member service advocate 102015 current company name – city state unitedhealth group assisting members prescription benefits coverage medicare part plan commercial plans state medicaid plans nevada georgia arizona indiana south dakota champva plans ohio bureau workers compensation mail order reviewing rejected claims processing coverage determinations prescription coverage assisting pharmacies rejected claims overrides help guide educate customers prescription benefits use plan formulary premiums status orders claims inquiries also assist side sides help agents kpis iam team super users assist agents computer system issues senior member service advocate 102015 current company name – city state unitedhealth group assisting members prescription benefits coverage medicare part plan commercial plans state medicaid plans nevada georgia arizona indiana south dakota champva plans ohio bureau workers compensation mail order reviewing rejected claims processing coverage determinations prescription coverage assisting pharmacies rejected claims overrides help guide educate customers prescription benefits use plan formulary premiums status orders claims inquiries also assist side sides help agents kpis iam team super users assist agents computer system issues senior member service advocate 102015 current company name – city state unitedhealth group assisting members prescription benefits coverage medicare part plan commercial plans state medicaid plans nevada georgia arizona indiana south dakota champva plans ohio bureau workers compensation mail order reviewing rejected claims processing coverage determinations prescription coverage assisting pharmacies rejected claims overrides help guide educate customers prescription benefits use plan formulary premiums status orders claims inquiries also assist side sides help agents kpis iam team super users assist agents computer system issues hosting consultant 012015 102015 company name – city state primary responsibilities provide immediate appropriate technicalproduct support customers regarding godaddy hosting products provide assistance customers purchases technical issues questions generally resolving customer concerns consult customers business needs matching godaddy products andor solutions online goals managing troubleshooting ftp cpanel plesk mysql hosting consultant 012015 102015 company name – city state primary responsibilities provide immediate appropriate technicalproduct support customers regarding godaddy hosting products provide assistance customers purchases technical issues questions generally resolving customer concerns consult customers business needs matching godaddy products andor solutions online goals managing troubleshooting ftp cpanel plesk mysql hosting consultant 012015 102015 company name – city state godaddy primary responsibilities provide immediate appropriate technicalproduct support customers regarding godaddy hosting products provide assistance customers purchases technical issues questions generally resolving customer concerns consult customers business needs matching godaddy products andor solutions online goals managing troubleshooting ftp cpanel plesk mysql designer care associate 032014 012015 company name – city state origami owl primary responsibilities assisting independent designers customers via inbound calls outbound calls emails order issues product questions tracking orders processing requests refunds missing items replacements defective products designer care associate 032014 012015 company name – city state origami owl primary responsibilities assisting independent designers customers via inbound calls outbound calls emails order issues product questions tracking orders processing requests refunds missing items replacements defective products designer care associate 032014 012015 company name – city state origami owl primary responsibilities assisting independent designers customers via inbound calls outbound calls emails order issues product questions tracking orders processing requests refunds missing items replacements defective products customer care advocate 082013 032014 company name – city state ontrac primary responsibilities taking inbound processes customer requests pick ups delivery information tracking shipment processing complaints making outbound calls customers departments contractors provide resolution customers packages customer care advocate 082013 032014 company name – city state ontrac primary responsibilities taking inbound processes customer requests pick ups delivery information tracking shipment processing complaints making outbound calls customers departments contractors provide resolution customers packages customer care advocate 082013 032014 company name – city state ontrac primary responsibilities taking inbound processes customer requests pick ups delivery information tracking shipment processing complaints making outbound calls customers departments contractors provide resolution customers packages international certified specialist 072010 082013 company name – city state primary responsibility field high volume inbound call traffic assess customer needs manage variety database webbased programs provide timely response customer track shipments rectify shipping errors product ordering delivery status pickups product info pricing distribute calls necessary resources ensure customer needs handled timely fashion coordinate departments outages occur calls must redirected promoting dhl express services products customers every call international certified specialist 072010 082013 company name – city state primary responsibility field high volume inbound call traffic assess customer needs manage variety database webbased programs provide timely response customer track shipments rectify shipping errors product ordering delivery status pickups product info pricing distribute calls necessary resources ensure customer needs handled timely fashion coordinate departments outages occur calls must redirected promoting dhl express services products customers every call international certified specialist 072010 082013 company name – city state primary responsibility field high volume inbound call traffic assess customer needs manage variety database webbased programs provide timely response customer track shipments rectify shipping errors product ordering delivery status pickups product info pricing distribute calls necessary resources ensure customer needs handled timely fashion coordinate departments outages occur calls must redirected promoting dhl express services products customers every call customer service representative 082008 072010 company name – city state alltel wireless primary responsibility resolve customer inquiries concerns regarding products services bills coverage area promotions store locations hours increase customer satisfaction offering alternative solutions productsfollow established guidelines collect analyze information create resolution alternatives aimed reducing risk increasing revenue contact customers manually via auto dialer resolve nonpayment issues research negotiate payment arrangements access update customer accounts computer billing system review bills explain fees charges service determine service suspension andor disconnect appropriate initiate accordingly also sell products features accessories customer service representative 082008 072010 company name – city state alltel wireless primary responsibility resolve customer inquiries concerns regarding products services bills coverage area promotions store locations hours increase customer satisfaction offering alternative solutions productsfollow established guidelines collect analyze information create resolution alternatives aimed reducing risk increasing revenue contact customers manually via auto dialer resolve nonpayment issues research negotiate payment arrangements access update customer accounts computer billing system review bills explain fees charges service determine service suspension andor disconnect appropriate initiate accordingly also sell products features accessories customer service representative 082008 072010 company name – city state alltel wireless primary responsibility resolve customer inquiries concerns regarding products services bills coverage area promotions store locations hours increase customer satisfaction offering alternative solutions productsfollow established guidelines collect analyze information create resolution alternatives aimed reducing risk increasing revenue contact customers manually via auto dialer resolve nonpayment issues research negotiate payment arrangements access update customer accounts computer billing system review bills explain fees charges service determine service suspension andor disconnect appropriate initiate accordingly also sell products features accessories processing associate 012008 042008 company name – city state randstad vanguard primary responsibility process monetary transaction include address changes opening new accounts adding beneficiaries adding legal documents clients systems review transactions accuracy completeness adherence internal external regulations ensures timely completion client requests develops maintains thorough understanding departmental systems processing functions processing associate 012008 042008 company name – city state randstad vanguard primary responsibility process monetary transaction include address changes opening new accounts adding beneficiaries adding legal documents clients systems review transactions accuracy completeness adherence internal external regulations ensures timely completion client requests develops maintains thorough understanding departmental systems processing functions processing associate 012008 042008 company name – city state randstad vanguard primary responsibility process monetary transaction include address changes opening new accounts adding beneficiaries adding legal documents clients systems review transactions accuracy completeness adherence internal external regulations ensures timely completion client requests develops maintains thorough understanding departmental systems processing functions accounts payable clerk 112004 012008 company name – city state tempe schools credit primary responsibility maintaining auditing union general ledger accounts account reconciliations data entry posting reconciling large volume batch summary transactions performing cash accounting journal entries also maintain records accounts payable prioritize pay invoices received rate 7090 invoices paid per week also handled past due auto mortgage credit card unsecured consumer loans repossessions bankruptcy accounts continue coach employees handle transactions sensitive accounts experienced ms office mainly ms excel word accounts payable clerk 112004 012008 company name – city state tempe schools credit primary responsibility maintaining auditing union general ledger accounts account reconciliations data entry posting reconciling large volume batch summary transactions performing cash accounting journal entries also maintain records accounts payable prioritize pay invoices received rate 7090 invoices paid per week also handled past due auto mortgage credit card unsecured consumer loans repossessions bankruptcy accounts continue coach employees handle transactions sensitive accounts experienced ms office mainly ms excel word accounts payable clerk 112004 012008 company name – city state tempe schools credit primary responsibility maintaining auditing union general ledger accounts account reconciliations data entry posting reconciling large volume batch summary transactions performing cash accounting journal entries also maintain records accounts payable prioritize pay invoices received rate 7090 invoices paid per week also handled past due auto mortgage credit card unsecured consumer loans repossessions bankruptcy accounts continue coach employees handle transactions sensitive accounts experienced ms office mainly ms excel word education ged apolloresumeco 1996 mesa community college ged 1996 mesa community college city,ADVOCATE
consultant summary use skills meet requirements company work order complete companies goals skills excel microsoft office read schematics blue prints work history company name experience company name city state consultant classes safety handed rule books personnel set programs computers help keep current location inventory rail cars set process computer personnel report information movement inventory supervisors company name city state manager asst bldg superintendent manager demurage switching billing asst clerical director manager crew company name city state manager prevention intermodal equip ment retired assembler chrysler automotive mcdonald aircraft co long beach calif assembler dc 8 aircraft general telephone co long beach calif central office computers tech education training tulosomidway high school corpus christi texas diploma san jacinto college pasadena texas 60 semester hours general telephone long beach calif 4 company schools personal information non smoker drinker punctual honest good work ethic skills automotive consolidations dc 8 excel microsoft office office read san schematics telephone additional information personal information non smoker drinker punctual honest good work ethic,CONSULTANT
business development manager summary seeking account manager role offers vibrant workplace use 13 years account management experience highlights trained business development accomplished relationship selling proven sales track record recruiter training sales management team leadership sales coaching accomplishments aerotek top producer midwest 2007 2008 devised successful recruiting plans multiple clients cementing positions cornerstone accounts created strategies develop expand existing customer sales experience 072016 current business development manager company name city state positioning information security solutions large commercial public sector clientele ability effectively profile target accounts professional networking build relationships clevel executives decision making managers targeted clients continuing education evolving networking unified communication virtualization storage technology 022016 072016 engineeringit account manager company name city state responsible day day activities necessary billable headcount revenue margin growth ensure client satisfaction service delivery new business development account management recruiting leadershipmentorship dedicated team technical recruiters train develop recruiters recruit necessary order fill strategic positions 092010 012016 account executive company name city state industry healthcare project technology staffing solutions responsibilities identify prospect secure business opportunities support new revenue growth specific geographic area develop implement salesrecruiting strategies new account prospects focusing primarily higher margin retail prospects new business opportunities within active inactive accounts drive activityresults leveraging consistent application best practice sales processes initiatives work primarily within healthcare industry payers providers life science lead develop mentor recruiters 082009 092010 business development manager company name city state project technology staffing solutions responsibilities identify prospect secure business opportunities support new revenue growth specific geographic area develop implement sales strategies new account prospects focusing primarily higher margin retail prospects new business opportunities within active inactive accounts work regional director vp plan conduct follow sales calls drive activityresults leveraging consistent application best practice sales processes initiatives 052005 082009 senior account manager company name city state civil engineering ae environmental gc responsibilities specialized contract staffing civil engineering environmental architectural construction industries responsible entire sales process including prospecting selling negotiation closing sales forecasting lead generation prospecting strategically manage call cycles expand maintain territory business working accounts meet exceed annual sales objectives maintain superior relationships contacts decisionmakers consistently maintain monthly sales quota revenue goals maintain activity standards number sales calls quantity face face meetings time spent prospecting account renewals etc maintaining sales activity siebel database reporting purposes train develop recruiting teams fulfill delivery 012004 052005 senior recruiter company name city state consulting client hiring managers thoroughly understand clients needs developing creative sourcing strategies leveraging resources recruit high caliber candidates online social networking direct sourcing community involvement professional networking local media resources interviewing assessing candidate qualifications combination behavioral interviews competency based evaluations developing network ready work candidates meet current anticipated needs clients facilitating interviews candidate client including candidate preparation client briefing conduct debriefing candidates customers following interviews develop long term relationships employees assignment providing career coaching maintaining updating thorough accurate compliant documentation client candidate temporary interactions via technology solutions 051999 042003 managing director company name city state sheetcoil steel sales secure new existing business supervise warehouse staff organize loads deliverycollection maintain inventory education may 1999 bachelor science technology management university bradford state uk technology management skills salesforce siebel fox bullhorn crmats experience,BUSINESS-DEVELOPMENT
unmanned aviation technician supervisor summary solutionsfocused versatile management professional offering comprehensive background supporting us military operations roles increasing responsibility 9 year career marine cops effective communicator quickly masters new roles technologies achieve positive results minimal resources include 6 years logistics transportation embarking well 3 years onjobtraining certification unmanned aviation systems maintenance controller highlights microsoft office suit microsoft word outlook internet excel publisher experience unmanned aviation technician supervisor 022011 current company name city state william russ tel 7608307097 salary 55000yr hrs worked 40 volunteer 052007 052010 city state provide emotional assistance military spouses lost loved ones operation enduring freedom operation iraqi freedom personal attributes maintain develop positive business relationships customers key personnel involved directly relevant logistics activity develop understanding customers needs take actions ensure needs met direct availability allocation materials supplies finished products collaborate departments necessary meet customer requirements take advantage sales opportunities case shortages minimize negative impacts business protect control proprietary materials review logistics performance customers targets benchmarks service agreements develop implement technical project management tools plans schedules responsibility compliance matrices direct team activities establishing task priorities scheduling tracking work assignments providing guidance ensuring availability resources report project plans progress results direct support compilation analysis technical source data necessary product development production planning expediting clerk 032008 032010 company name city state supervisor robert jones tel 9104674439 salary 55000yr hrs worked 40 production planning expediting clerk supervisor 032006 032007 company name city douglas pippen tel 6194056480salary 55000yr hrs worked 40 directly supervise 15 military personnel evaluate employees work performance promote team approach share information search input internal external sources maintain accurate documentation employees mentor personnel training train instruct staff company procedures updates regulations present briefings training information sessions large small groups equipment maintenance set operate ground support test equipment perform functional flight tests electrical electronic systems test troubleshoot instruments components assemblies using circuit testers oscilloscopes voltmeters keep records maintenance repair work adjust repair replace malfunctioning components assemblies using hand tools soldering irons connect components assemblies radio systems instruments magnetos inverters inflight refueling systems using hand tools soldering irons assemble components switches electrical controls junction boxes using hand tools soldering irons fabricate parts test aids required coordination collaboration coordinate work engineers technicians aircraft maintenance personnel interpret flight test data diagnose malfunctions systemic performance problems install electrical electronic components assemblies systems aircraft using hand tools power tools soldering irons coordinated logistics battalions supporting operations overseas training missions maintained strict flight schedule developed new plans fast paced changes occurred due flight schedule delays weather issues conducted baggage inspections vehicle transportation passengerscargo safety onto flight line assessed hazmat spills accordance hazmat manual maintained control 600 marinesdod components assembled safety briefs 5000 marines dod components executed uploaddownload multiple military cargo planes fast paced environment efficiently allweather environment military cargo planes commercial aircraft establishing communication load plannerpilot assisting request needed make mission operational safely planned transportation passengerscargo familiar key personnel load plans cargo manifest flight line safety passenger manifest screened classified unclassified cargo correct classificationlabeling meet military air standards travel organized labor loadingunloading cargo calculating personnel needed different missions keep safety 50 workers priority flight line engineered passengers manifest global air transportation execution system gates projected purchaseprocurement methods meet military budget purchase supplies needed traveling dod personnel education 6 2004 diploma aas national university thomas jefferson high school city state 1 2006 unmanned aviation system safe flight twentynine palms ca 2014 unmanned aviation system technician ft huachuca az 2012 six sigma yellow belt ca 2013 basic machine gun trainer camp lejeune nc 2011 hazardous material handling lackland afb tx 2010 military standard transportation movements procedures fteustis va2009 distribution management specialist state languages intermediate spanish skills approach basic budget ca product development documentation fast functional hand tools logistics materials mentor excel microsoft office outlook publisher microsoft word oscilloscopes personnel power tools procurement progress project plans radio safety sales scheduling six sigma soldering spanish supervisor switches technical project management technician test equipment trainer transportation troubleshoot,AVIATION
charge nurse professional summary objective obtain rn position intake case management behavioral health unit seasoned charge nurse 10 years experience fast paced dual diagnosis chemical dependency unit 13 years medsurg experience holistic multidisciplinary coordination care patientsincluding collaborating case managers physicians ancillary providerssocial workers internal external programs experience deescalating hostile aggressive patients use least restrictive interventions proactively ensured safety patients staff skills process evaluation patient care planning medical record auditing detail oriented critical thinking strong work ethic strong assessment skills adaptability collaboration cpi trained cpr work history charge nurse 072018 092020 company name – city state assigned delegated responsibilities based staff competencies patient needs provided intervention medication ordered support patients acutechronic drug induced mental illness ensured doctors order efficiently carried including testing medical proceduresconsultations stat orders psychiatric medical emergencies performed daily nursing assessments assigned patientsincluding assessment moodsuicidesafety risk narrative patients daily activities intake nurse 092019 042020 company name – city state perused referrals conducted rn rn report facilities seeking admit determine patient appropriate performed admission assessments focusing patients acute symptoms mental illness polysubstance abuse monitored suicidalpsychotic patients active withdrawal maintained safety transferred designated unit acted accordance facility policy appropriate nursing care provided compassionate empathetic care patients safe therapeutic environment administered po im psychotropic medication needed monitoring patients side effects charge nurse 032006 102016 company name – city state provided care busy chemical detox dual diagnosis unit assessing health patients using specialized knowledge skillsand anticipating outcome nursing interventions assigned delegated responsibilities based staff competencies patient needs consulted anand coordinated healthcare team members assessplanimplement evaluate patient plan care preformed admissions discharges provided therapeutic interactions patients assist identifying sources anxiety depression exercised effective judgement medical training handling psychiatric medical emergencies staff nurse 012004 032006 company name – city state provided rehabilitative nursing care involving adls issues promote restore independence patients assessed patient vital signsany status changes reviewed lab results notified medical attending abnormalities appropriate administered medications treatments accordance hospital policy staff nurse 032002 032004 company name – city state provided care busy medsurg oncology unit administered medications treatments monitored signs adverse effects established caringtherapeutic relationship patients families collaborated staff form plan care based clinical information patient observations staff nurse 061993 072001 company name – city state provided quality care patients busy medsurg unit prepped patients surgery administered preop medsmaintained npo status intravenous access received patients back unit postoperative monitored post op complications shock sepsis bleeding effects analgesia notified surgeon abnormal labs changes patient status carried orders received education high school diploma 051982 lincoln park high school city general studies associate applied science nursing 051993 olive harvey college city skills process evaluation patient care planning medical record auditing detail oriented critical thinking strong work ethic strong assessment skills adaptability collaboration cpi trained cpr work history charge nurse 072018 092020 company name – city state assigned delegated responsibilities based staff competencies patient needs provided intervention medication ordered support patients acutechronic drug induced mental illness ensured doctors order efficiently carried including testing medical proceduresconsultations stat orders psychiatric medical emergencies performed daily nursing assessments assigned patientsincluding assessment moodsuicidesafety risk narrative patients daily activities intake nurse 092019 042020 company name – city state perused referrals conducted rn rn report facilities seeking admit determine patient appropriate performed admission assessments focusing patients acute symptoms mental illness polysubstance abuse monitored suicidalpsychotic patients active withdrawal maintained safety transferred designated unit acted accordance facility policy appropriate nursing care provided compassionate empathetic care patients safe therapeutic environment administered po im psychotropic medication needed monitoring patients side effects charge nurse 032006 102016 company name – city state provided care busy chemical detox dual diagnosis unit assessing health patients using specialized knowledge skillsand anticipating outcome nursing interventions assigned delegated responsibilities based staff competencies patient needs consulted anand coordinated healthcare team members assessplanimplement evaluate patient plan care preformed admissions discharges provided therapeutic interactions patients assist identifying sources anxiety depression exercised effective judgement medical training handling psychiatric medical emergencies staff nurse 012004 032006 company name – city state provided rehabilitative nursing care involving adls issues promote restore independence patients assessed patient vital signsany status changes reviewed lab results notified medical attending abnormalities appropriate administered medications treatments accordance hospital policy staff nurse 032002 032004 company name – city state provided care busy medsurg oncology unit administered medications treatments monitored signs adverse effects established caringtherapeutic relationship patients families collaborated staff form plan care based clinical information patient observations staff nurse 061993 072001 company name – city state provided quality care patients busy medsurg unit prepped patients surgery administered preop medsmaintained npo status intravenous access received patients back unit postoperative monitored post op complications shock sepsis bleeding effects analgesia notified surgeon abnormal labs changes patient status carried orders received,ADVOCATE
certified master personal trainer professional summary seasoned health fitness professional provides personalized fitness wellness programs people ages skill levels nationally certified master personal trainer using holistic mind body philosophies assist clients reaching maintaining fitness goals core qualifications microsoft word excel adobe strong organizational skills photoshop effective team environment experience certified master personal trainer 062013 current company name city state work clients improve overall function endurance strength flexibility balance monitor teach proper execution form exercises maintain detailed personal training records update progress session create personal training programs address specific injuries health problems meet individual fitness needs conduct offsite seminars workshops generate new business fitness director certified personal trainer 062008 062013 company name city state measured clients overall fitness completing comprehensive evaluations physician clearances scheduled conducted fitness orientation appointments new members managed personal trainer schedule conducted trainer evaluations responsible new hire interviews sales training reviewed weekly sales numbers club statistics identify areas improvement organized offsite workshops marketing events generate new business successfully sold personal training packages provided personal training sessions retained 80 clients fitness director certified personal trainer 012007 062008 company name city state managed trained fitness staff sales exercise techniques scheduled performed fitness evaluations new members participated regional conferences improve sales personal training skills successfully sold personal training packages provided personal training sessions designed enjoyable innovative customized training programs based upon fitness goals conducted onsite seminars workshops generate interest new club activities managed personal trainer schedule making sure sessions completed timely professionally education bachelor arts political science 2006 california state university city state political science professional affiliations certified master personal trainer mpt national exercise sports trainers association nesta certified specialist functional training biomechanics core conditioning speed agility quickness national exercise sports trainers association nesta certified strength conditioning specialist cscs progress national strength conditioning association nsca cpr aed first aid american red cross interests velocity sports performance mentored children 718 soccer skills teamwork fitness wellness volunteer santarus inc conducted workshops raise awareness health fitness athlete varsity wrestler club hockey intercollegiate soccer player volunteer experience rancho physical therapy 60 hours core orthopaedic medical center 42 hours la paloma healthcare center 65 hours community service toys tots held weightloss challenges raise donations children without toys christmas im going college tour gave local children san marcos ca guided tour csu san marcos skills adobe photoshop balance conferences client clients instructing marketing excel microsoft word strong organizational skills program development progress sales sales training seminars statistics trainer training programs verbal communication workshops excellent written additional information extracurricular activities velocity sports performance mentored children 718 soccer skills teamwork fitness wellness volunteer santarus inc conducted workshops raise awareness health fitness athlete varsity wrestler club hockey intercollegiate soccer player volunteer experience rancho physical therapy 60 hours core orthopaedic medical center 42 hours la paloma healthcare center 65 hours community service toys tots held weightloss challenges raise donations children without toys christmas im going college tour gave local children san marcos ca guided tour csu san marcos,FITNESS
specialist womens childrens apparel summary area merchandising manager 15 year background management hiring developing merchandising highly detailoriented organized areas expertise include conflict management employee recruitment staff development training highlights great leadership skills works well people team player excellent leadership skills fast learner driven experience specialist womens childrens apparel july 2015 current company name city state provide customer service thru store merchandises fills store according corporates standards thru overnights early shifts promotes promotions makes sure customers well aware able generate sales help manage store heavy traffic volumes 45 million year provide lp awareness store carrying popular expensive brand name shoes merchandising executive area executive november 2005 april 2015 company name city state opened staffed teams new stores new florida market opened stores beginning process nothing buildings setting entire store less two weeks time interviewed hired trained new employees resolved customer complaints regarding sales service stores managed staff preparing work schedules assigning specific duties trained managers preparing weekly schedules cover aspects store visited stores make sure implemented policies goals objectives procedures trained cashiers authorizers managers cash management duties running registers cash handling experience making deposits making drops daily counting various amounts money dealt brinks making sure pick ups sent without discrepancies placed change orders able change stores maintained database balance sheets deposit slips daily basis accurately accounted monies store saw opening closing store florida area saw managers prioritizing delegating assigned goals task daily basis successfully dealt tasks like transfers markdowns individual store requested per corporate worked adp system scheduling payroll received shipments computer based system put store inventories also print place price tag tickets box received trained receivers managers receive merchandise resolved issues receiving stores affect companys inventory make necessary adjustments loss prevention identify potential loss develop strategies eliminate perform loss prevention interviews investigate internal theft stores perform loss prevention interviews provide promotions various needs stores trained store associates sales associates managers stores prevent loss stores aware lp held store meetings implement changes tasks company maintain database bag check logs found censor counts censor machine logs aware areas need covered performed cash audits store safes made sure discrepancies worked adt security alarms alarms went set alarm codes managers keys trained worked store security help elevate lp stores merchandisingopened set ups merchandise store worked various fixtures display set ups achieve appeal stores worked various size wall standards sizes four feet walls 2 section walls 16 feet walls 8 section walls worked full body half body mannequins display merchandise create full appeal using accessories jewelry shoes purses whatever created completed outfits make impact sell created lay stores variety merchandise reach different customers sectioned store walls floor set ups go theme within store worked managers store level merchandisers achieve appealing look store able store stocked kept full trained managers merchandisers aspects merchandising keep appeal fullness store worked heavy merchandise amounts ranging 60 boxes 130 boxes daily monday thru friday work week worked different departments store keep departments stocked worked departments accessories lingerie swim wear casual merchandise dressy merchandise active wear shoes worked womans clothing store ranging casual wear business wear dressy wear active wear swim wear lingerie worked department breakdowns accessories consist jewelry sunglasses belts purses wallets make various items worked shoe departments areas ranged shoe rooms non boxed shoes placed thru store helped buyers pick hot items accessories swim wear shoes asked go shoe shows new york pick shoes florida stores display mannequins trendy looks head toe customers bought whole package worked store volumes ranging 50000 120000 week experience fast turn overs wall floor set ups due items selling quickly ready replace merchandise right way prepared floor plans weekly store always fresh full took photographs weekly wall set ups displaysinstructed stores themes used displaying mannequins stores windows experience great eye know whats fashion sells plus general manager september 2001 november 2005 company name city state oversaw business included sales ordering product placed weekly orders ranging 60000 259000 product oversaw books accountspayable met product executives make sure product quality dealt customer issues concerns managed 8 route drivers made sure serviced stores weekly biweekly needed saw sale drivers continuously opening new accounts oversaw warehouse stocked kept organized maintained took care orders shipped chicago warehouse visited plant make sure product according standards great quality oversaw vehicles date codes necessary city requirements dealt dealerships renew buy new vehicles kept database records sales per week month year worked accountant put monies place education associate applied science graphic arts robert morris college city state usa select one languages fluent english spanish personal information always willing learn welcome opportunity improve energetic love work trained reading behaviors knowing people honest dishonest fast thinker great common sense fast paced good sense people really good hiring developing great people skills accounts payable adp balance sheets cash handling cash management closing resolve customer complaints database direction drivers english fashion fast floor plans inventory leadership skills loss prevention loss prevention meetings merchandising money windows works payroll pick policies quality fast learner receiving retail selling sales scheduling spanish store manager team player,APPAREL
hr coordinator summary certified human resources professional extensive employee relations experience full range functions well success simultaneously managing multiple projects highlights employee relations compensation administration personnel records maintenance new hire orientation hiring retention training development compensationpayroll staffing recruiting professional offboarding interviewing expertise performance management strategies benefits administrator employment law knowledge hris applications proficient employee handbook development new employee orientations human resources audits maintains confidentiality hr policies procedures expertise human resources management excellent interpersonal coaching skills certified professional human resource management accomplishments revamped orientation process new hires implemented companywide led staffing planning committee number years introduced first passive open enrollment process experience 032013 current company name city state hr coordinator manage recruitment selection staffing process full time employees manage employee orientation onboarding process full time employees maintain job classification system including job descriptions defining objectives responsibilities salary information benchmarking develop administer manage personnel policies procedures programs city advise managers supervisors employees labor contract employment law policies procedure matters respond inquiries managers supervisors employees investigate complaints provide conflict resolution works departments regarding employee issues recommending appropriate actions involving employee performance behavior productivity etc completes duties related compensation benefits performance management manage citys safety workers compensation processes serve chair citys benefit safety wellness committees provide direction committees ensures compliance mandated safety training develop wellness safety programs meet strategic goals city develop procedures managing employee leaves absence light duty administer leave absence programs include fmla salary continuation parenting leave military leave etc ensure compliance employment law related regulations conduct research prepare reports recommendations complex issues projects lead special projects related human resources initiatives including software technology implementation process improvements internal training programs onboarding process exit interview process etc 112012 122012 company name city state independent hr contractor assisted human resources internal employee website mapping project site used employee benefits well company information assisted human resources internal employee website mapping project site used room board sales staff 042005 072010 company name city state human resource assistant hr generalist screened applicants internal external positions coordinated prepared interview schedules information packets sent offer letters verified paperwork staffed contractor positions well facilitated orientation contract employees conducted new hire orientations new employees worked levels management employee relations issues conducted exit interviews processed required termination paperwork presented common themes upper management provided training communication employees hr programs benefits processes employment related issues administered leaves absence short term disability workers compensation managed tuition reimbursement program 112003 102004 company name city state receptionistadministrative assistant maintained corporate phone list equal employment opportunity information bus pass stamp inventories microsoft excel ordered approved office supply orders coordinated memorial blood centers promote recruit nrgatt blood drive within company maintained security workplace overseeing security badge process assigned numerous special projects completed projects upon deadlines education 2012 keller graduate school management city state mba human resource management human resource management 2002 university north dakota city state ba communications communications skills benchmarking benefits conflict resolution direction employee relations performance management personnel policies processes recruitment research safety staffing strategic training programs,HR
freelance website designer summary marine corps trained leader business development specialist extensive background many facets throughout operational side business always seek ways assist improve teams training overall performance 12 years experience website development internet research seo 4 years experience purchasing training supply chain control military 15 years b2bb2c sales business loan brokering real estate investment training bring impeccable work ethic thanks time marines ensure exemplary outcome goals position requires experience company name city state freelance website designer 092012 current specialized cold calls business owners looking web designer online marketing manager businesses online presence marketing necessities focused sales websites website development logo designs online marketing servicesmaterials remote independent contractor hire basis cross selling widget applications installation assistance current newly designed websites tracking links lead development follow sales creation ads back links marketing promotions sites twitter facebook foursquare consistently generating new ideas ensure average marketing results 10 years experience internet based web designing marketing seo ppc social media networks analytic research well online presentations web research email response handling customer support company name city state account manager 082013 052014 contacted prime military defense contractors contract managers small business liaison officers purchasing managers buyers daily basis b2b development calls average 150 outbound calls day obtained request quotes bids information requirements procurement capacitors electronic components semi conductors hard find parts commercial shelf items created sent mass marketing campaigns via email social media linkedin newsletter distribution developed ongoing business ­ supplier relationships daily basis securing future requirements signed company daily basis 10 new supplier diversity portals automated submissions receipt requirements company name city state owner senior business consultant 042006 092012 responsible lead development self generation internet marketing campaigns b2b cold calls relationship development live networking referrals sales reviewing business credit standings personal credit reports well additional financial documents order properly obtain lines credit businesses needs created professional relationships lending institutions order accelerate processing applications swift efficient manner utilized proper demographic research order establish target market promotions certain financial institutions lending established working network lenders brokers lending submission internet applications follow calls renewing loans cross selling additional products continuing relationship current past business owners clients company name city state senior investment advisor 112002 042007 called current client list daily cross sale additional education training programs collecting current program balances selling additional trainings students looking advance education sales department 9 sales reps reached 84 million 2006 collection responsibilities outstanding balances owed unpaid tuitions collections department 9 reps 2006 reached 32 million traveled extensively presenting materials students higher level trainings order ensure sells current training membership programs advising aspects investment deals foreclosure wholesale lease options owner financed rentals mobile homes land development sale owners new construction rehabs fiscal chief ncoic company name city state ncoic 011997 012001 training development future ncos non commissioned officers well assisting physical professional trainings marines within unit negotiated prices quantities deliveries payments merchandise vendors worldwide scale prepared presented daily weekly monthly budgeting accounting reports utilized various methods payment materials services order accomplish tasks timely cost effective manner resolved wide range customer problems applying diplomacy assertiveness fee budget discrepancies management sabrs standards account budgeting reports system contract procurement 350k annually provided logistic support squadrons international level pricing cost analysis purchasing military requirements mission accomplishment based approved budget restrictions responsible inventory tracking materials accountability using electronic spreadsheets cmr consolidated memorandum receipts education associate science 2001 united states marine corps city state high school diploma 1993 cypress lake high school city state achievements associates degree 2yrs credit towards bachelors degree honorable discharge certificate commendation 3 good conduct medal 1 letter recognition 2 meritorious promotion 1 nco qtr mag 26 1 letter recommendation 1 skills accounting bookkeeping budget development content development customer service database creation maintenance employee training microsoft office salesforce zoho outlook online networking,DESIGNER
warehouse lead executive profile position warehouse management requiring selfstarter reputation dependability highly qualified warehouse professional cross functional cross industry management experience including staff training inventory control shipping receiving customer service responsible achieving production goals coaching motivating staff workshops setting incentive programs supervising operations accountability management extensive inventory control including ordering supplies disbursing materials equipment factory returns vendor contact negotiations maintaining stock levels maintained focus achieving bottom line results formulating implementing technology business solutions meet variety needs personnel management experience includes recruiting interviewing hiring dismissing training scheduling performance evaluation promotion employee relations excellent organizational talents demonstrated ability prioritize high volume workload schedule plan projects multitask delegate needed pay close attention details meeting commitment deadlines strong communication skills include ability interact positive productive manner listen effectively give take direction articulate ideas clearly write concisely perform job functions according sop procedure manuals well contributing technical writing manuals profitability company core areas expertise include selfstarter personable professional exceptional analytical skills process redesign improvement safety compliance excellent computer skills team building leadership performance standards creative thinker quality control compliance selected value offered highlights powerful strategist able map creative solution empowering organization tools needed produce high quality results superior record delivering simultaneous largescale mission critical projects ontime budget talent proactively identifying resolving problems resulting increased productivity job title familiar aspects logistics shipping receiving general warehouse operations detailoriented job title highly efficient leading shipping receiving operations able lift number pounds flexible schedule available shifts skill highlights mac pcword powerpoint publisher outlook access act strong internet research experience specialized training seminars tqmmanagement lift truck certify safety awareness customer service training osha certification hazmat training trade consumer show production management extensive sales advertising seminars training shipping receiving safetyoriented production scheduling resultsoriented multitasker fluent language safetyconscious customerservice focused vendor management strong communication skills adaptable exceptional problem solver natural leader core accomplishments reduced shipping operating expenses number maintaining shipping volume accuracyearned perfect attendance record number years row achieved number accuracy year audit name audit number stockkeeping unit warehouse facility recipient award name achievement award month yearnamed “ employee month ” month yearsaved amount annually negotiating better rates transportation carriers professional experience company name april 2011 current warehouse lead city state reduced operating budget number misships number implementing new policies proceduresestablished transportation cost standards economical shipping practices negotiated bulk shipping discounts contracted carriers company name june 2008 april 2011 warehouse support service city state evaluated operational records made scheduling adjustments maximize efficiency company name october 2006 june 2008 marketing event manager city state worked effectively heavily crossfunctional fast paced environment company name september 2002 october 2006 warehouse logistics manager city state negotiated bulk shipping discounts contracted carriers education shoreline community college 1 2010 earned certificate completion business software applications city state one quarter away completion associate applied arts science current skills act advertising arts computer experience customer service training mac access outlook powerpoint publisher word research safety sales seminars tqm,ARTS
construction worker summary motivated hard working individual willing learn accomplish task giving ive always dependable reliable motivated get along well others exceed expectations thrives fastpaced environment works complete projects quickly efficiently experienced construction laborer knowledgeable tools materials methods used road construction highlights demolition asphalt excellent driving record strong communication skills osha certified construction workers union local 265 accomplishments residential construction sandbagging traffic control laying liner accomplishments lead crew 6 general construction laborers workers year experience construction worker march 2012 october 2014 company name city state planted plants ground cincinnati city parks cleaned parks construction worker march 2008 march 2012 company name city state flagged traffic set traffic control construction worker august 2005 february 2008 company name city state general cleaning college dorms year helping foreman needed assist ceiling tile construction worker painter june 2005 current company name city state painting cleaning remolding houses apartments skills painting education high school diploma 1 1985 west fulton high school city state united states drexel j thrash training center,CONSTRUCTION
consultant education training master health administration 2015 university missouri city state master science health informatics bioinformatics 2015 university missouri city state health informatics bioinformatics bachelor science business administration marketing 2011 university missouri city state business administration marketing skills healthcare analytics 4 years physician engagement 2 years project management 4 years consulting 2 years sales 5 years marketing strategy 4 years tableau 2 years excel 5 years excel 5 years public speaking 5 years machine learning 2 years financial analysis 5 years databases 1 year sql 1 year business development 3 years business intelligence 2 years user experience design 2 years experience consultant jun 2015 current company name city state inception design sales implementation consulting services 15 hospitals across us produce execute work plans achieve clinical operational financial improvement initiatives develop rapport hospital executives hospital staff physicians foster hiperformance teams analyze financial patient experience throughput quality data develop clear strategic actions plans presents clearly concisely physicians executives persuade drive change train new analyst consultants analytic tools mysql excel tableau weka assist development design sales propitiatory mobile applications used physician compliance contracting application currently available ios android author white papers web content used client marketing client education health plan financial analyst may 2014 may 2015 company name city state created automated pricing tools based contractual language multiple drug lists developed predictive models accurately assessed member risk year year pmpm shift queried built client facing reports using teradata excel powerpoint produced management dashboards key performance indicators senior leaders investigated analyzed rx trend reports clients account teams functional areas compiled analyzed multisource data prepare contract adjustment reports collaborated competitive intelligence department develop incumbent responsive pricing strategies built customized reports collaboration clients investigate patient rx utilization business analyst aug 2013 may 2014 company name city state developed interactive business intelligence dashboards clients measure return investment established new sales strategies value propositions sales team created market impact maps arcgis assist strategic expansion mhc services project owner office 365 sharepoint implementation results included eliminating costs local file servers optimizing file access auditing capabilities promoting collaboration led hipaa audits resulted implementation numerous physical technological safeguards improving compliance minimizing risk financial exposure designed distributed patient consent documentation collaboration health literacy missouri monitored audit enterprise master patient index database using intersystems healthshare platform marketing manager jun 2011 aug 2013 company name city state created developed online marketing strategy integrated website improve lead generation minimize response time measurable impact included increase new unit sales 35 awarded first place district growth 2012 leveraged marketing analytics existing customer database better align departmental sales promotion customer demographics seasonality demand directly sold major units customers consistently awarded performance volume margin levels project manager implementation customer reward systems software included proof concept funding request installation training post installation nagement troubleshoot hardware software issues multiple departments accomplishments project management professional pmp eligible groups health information management systems society himss 2013 present himss global causebased notforprofit organization focused better health information technology himss leads efforts optimize health engagements care outcomes using information technology american college healthcare executives ache 2014 present american college healthcare executives international professional society 40000 healthcare executives lead hospitals healthcare systems healthcare organizations willing relocate anywhere skills analyst auditing business development business intelligence competitive intelligence hardware concept consulting prepare contract client clients databases database documentation file servers financial financial analysis functional machine learning marketing strategy marketing market access excel office powerpoint sharepoint mysql enterprise online marketing pricing pricing strategies project management promotion public speaking quality rapport sales sql strategy strategic tableau white papers teradata trend troubleshoot website web content author additional information willing relocate anywhere authorized work us employer links awards honorary member upsilon phi delta honor society health administration october 2014 mission upsilon phi delta honor society recognize reward encourage academic excellence study healthcare management policy,CONSULTANT
aviation fuel quality control specialist professional summary dynamic resultsoriented highly talented process technology engineering couple years experience consistently received high ratings technical chemical expertise expertise wide range manufacturing processes manufacturing control systems demonstrated success developing implementing managing new processes improve quality productivity skills include process troubleshooting maintenance equipmentinstrumentation experienced quality control statistical process controls lean sixsigma route cause analysis sample chemical analysis safety awareness fast paced learner consistent team player well organized innovative reliable able work setting requires technical professional attitude proven ability operating equipment instrumentation systems operations safe manner core qualifications microsoft office word excel powerpoint outlook experience june 2010 current company name city state aviation fuel quality control specialist regularly inspects equipments valves strainers pipes filters hoses leakage abnormality proven ability leverage engineering skillset applying math science engineering knowledge provide disciplined approach problem solving known resourceful innovative personality routinely performs icing inhibitor additive prist percentage concentration test using refractometer uses thermo hydrometer api gravity fuel test correct temperature factor 60f monitors differential pressure filter vessels nozzle pressure psi conducts color membrane particulate test downstream filtration executes line tracing measures level underground fuel tanks june 2010 august 2011 company name city state quality implementation assistant collected strategic experimental data analysis used basic statistical tools route cause analysis participated implementation iso9000 policies supported quality analysis new projects fully participated external internal audits well unscheduled inspections assess safety operations safety processes followed recommended actions improve performance initiated reviewed environmental impact studies sets appropriate procedures meet guidelines prepared safety statistics operations evaluated kpis ensure continuous improvements played leading instrumental role development detailed complex facility security planned fully responsible subsequent awareness refresher training directives conducted audits identified health safety hazards according established policies procedures july 2008 september 2009 company name city state formulation chemist performed polyvinyl alcohol functionalization neutralization production nelfilicon polymer demonstrated expertise working either independently comprehensive team player duties included analysis aqueous polyvinyl alcohol percentage solids nitrogen acetate content handled synthesized batch processes nacryloylaminoacetaldehydedimethyl acetal naaada applying innovative methods extraction separation distillation salination purification assured chemical discharges higher regulated allowable limit collected samples initiated preparation irgacure used photointiator production nelfilicon polymer september 2006 september 2007 company name city state quality software tester increased profit reducing defects lowest level working vendor rework components initiated failure mode statistical data analysis studied satellite signal behaviors various transponders reviewed hardware software ensure meet requirements prior inputting system provided attention detail detect errors early process errors became business issues management recognized ability understand resolve issues related hardwaresoftware systems april 2003 july 2006 company name city state inventory associate packaged tools parts according customer specification duties included shippingreceiving orders directed warehouse employees drivers ensure consistency inventory receiving restocking responsibilities included inventory control shippingreceiving employee safety hazardous training april 1998 january 2002 company name city state process development technician managed prototype process laser diode manufacturing studied sputtering uniformity deposition collaborated engineers managers regarding optical design parameters collected experimental data analysis interpreted yield results certifiedtrained course optical design engineers provided troubleshooting automated production equipment problems conveyer belts line equipment supported development implementation solutions improve line performance reliability implemented process changes maintained equipment building fiber mount units installed software conducted upgrades trained operators identified ways reduce production costs january 1994 january 1998 company name city state research development assistant scaled modeled low pressure chemical vapor deposition processes conducted uniformity experiment polysilicon film deposition worked identify transport phenomena chemical reactions influencing strategic processes called upon determine parameters fractional conversion depends flow rate inside reactor duties included final inspections creation quality documentation outlining inspection procedures maintained professional attitude handling laboratory work ensure verify expected results july 1994 december 1997 company name city state analytical chemist conducted analysis petroleum hydrocarbons extraction oil grease biological oxygen demand total organic carbon prepared standard buffer stocks blanks spikes determining analysis managed supervised project sampling analysis plan converted data field executable sampling plan securing laboratory services ordering project supplies providing chains custodies demonstrated ability providing expert opinion results interpretation data quality usability project teams regulatory customers meet company regulatory deliverables milestones education 8 2012 lee college city state process technology aas gpa gpa 38 process technology gpa 38 new jersey institute technology city state chemical engineering bachelor science chemical engineering skills api approach attention detail basic color hardware content conversion data analysis documentation downstream drivers film interpretation inventory inventory control iso9000 laser math excel microsoft office outlook powerpoint word monitors oil policies problem solving processes profit quality receiving safety shipping specification statistics strategic team player troubleshooting upgrades,AVIATION
education officer senior education officer guidance counseling unit professional summary joined ministry education 1982 posted rmbailey senior high school remained seventeen half wonderful years served head guidance department 1991 1999 redeployment special services section oversee guidance counseling unit upon retirement former officer enjoyed experience rmbaily pleasure working assisting students even departure school still counseling many children today opportunity supervising guidance counseling unit past sixteen years watched grow forty two 42 counselors 1999 one hundred thirty two 132 2015 posted ninetyfour schools fourteen islands cays throughout country leadership collaborated college bahamas kent state university established masters education degree program school counseling 2001 2011 eighty nine 89 persons obtained masters degree unit largest amount employees degree ministry education realized order unit move forward ongoing training requirement officers kept informed latest techniques strengthened areas concern also established crisis team assists grief disaster counseling needs students met employees visiting school district dallas texas learned employee assistance program implemented ministry education smaller scale proved successful need expansion necessary upon retirement mrs pansy hamilton brown iris strachan clevette gibson took reins took eap next level demands officers made realize service needed made available government employees idea expand service decided enjoyed role senior education officer given opportunity would like part taking eap next level core qualifications experienced individual group counseling sound knowledge erik erikson developmental stages birth death outstanding planning organizational skills exceptional communication skills outstanding leadership qualities flexible enthusiastic enjoys working people solution focus unique knack identifying improving counselors clients potential skilled ms office researching internet effective listener critical thinker skills outstanding interpersonal rapport building skills skilled collecting compiling information interaction colleagues parents students experience 102007 current cochair person annual careers month national careers fair purpose activities month october launch career information students school system continues throughout school year adjunct lecturer 2002 2012 kent state university college bahamas masters degree school counselling nassau campus employee assistance program coordinator 2003after visiting school system dallas texas learning employee assistance program designed implemented portion program addressed counseling needs employees ministry education program voluntary referral ‘ workbased program offers free confidential assessments shortterm counseling referrals followup services employees personal andor workrelated problems program assisted estimated two thousand five hundred employees last twelve years national lead institute bahamas delegation site visit north carolina visited correctional facilities review programs address needs students family members concerns address suggestions recommended best assist students education officer senior education officer guidance counseling unit 081999 032015 company name supervise guidance counselors government school system guidance counseling unit continues effort assist counselors across bahamas develop wellbalanced comprehensive programs order meet academic developmentalperson social needs students school counselor 031982 061999 company name office clerk 011975 011977 company name education masters science guidance counseling 1985 long island university city state us bachelors psychology 1980 bethune cookman college city state us high school diploma 1975 st johns college professional affiliations nassau chapter links alpha kappa alpha sorority 1979 present bahamas association school counselors 2010 present american school counselors association – 2000present employee assistance professionals association eapa – 2013present skills brief counseling resistance prevention program rapp certified trainer group individual counseling,AGRICULTURE
sales summary office customer service experienced reliable dynamic responsible strong problem solving skills organized summary qualifications dedicated selfmotivated individual offering great background office environment handson experience quality customer service able produce results client employer expectation excellent communication organization time management skills strong multitasking abilities needing little supervision work well independently contributing member team proficient microsoft office suite internet enthusiastic personal assistant fast learner deliver results quicklyenergetic motivated assistant highly organized skilled balancing needs clients personal professional capacitiesaccurate assertive adaptable personal assistant effectively multitask challenging situations meet critical deadlinesoutstanding personal assistant driven provide excellent support busy business professionals little guidance expert excel functions multitasking highlights database facsimile filing inventory materials mail money office machines photocopiers pricing sales scanners telephones voice mail experience sales mar 2015 current company name city state collected customer feedback made process changes exceed customer satisfaction goals made reasonable procedure exceptions accommodate unusual customer requests provided accurate appropriate information response customer inquiries addressed customer service inquiries timely accurate fashion maintained uptodate records times worked upper management ensure appropriate changes made improve customer satisfaction provided cross training 3 staff members recommended helped customers select merchandise based needs exchanged returned merchandise customers quickly efficiently confirmed appropriate changes made resolve customers problems extended customer subscriptions offering discounts promotions ensure high customer retention rates informed customers sales promotions friendly engaging manner processed 14 customer sales per day trained new employees company customer service policies service level standards sales consultant jan 2014 mar 2015 company name city state communicate customers employees individuals answer questions receive distribute money address complaints ensure customer satisfaction receive numerous compliments customer service daily stock clean supplies inform customers sales pricing along information regarding products close register stand feet long periods time answered customers questions addressed problems complaints person via phone opened closed store included counting cash drawers making bank deposits helped customers select products best fit personal needs educated customers product service offerings kept showroom clean maintained neat orderly product displays built customer confidence actively listening concerns giving appropriate feedback completed floor replenishment guarantee size availability promote customer satisfaction communicated information customers product quality value style balanced needs multiple customers simultaneously fastpaced retail environment built maintained effective relationships peers upper management attended team meetings month voice concerns offer constructive feedback others team member jan 2013 jan 2014 company name city state communicate customers employees individuals answer questions take orders address complaints handle large amounts cash throughout day ensure customer satisfaction receive numerous compliments customer service daily prep work stock supplies sanitize keep cleanliness order close register dining area sweep mop stock next shift stand feet long amount time office clerk jan 2012 jan 2013 company name city state communicate customers employees individuals answer questions disseminate explain information take orders address complaints answer telephones direct calls take messages compile copy sort file records office activities business transactions activities handled incoming outgoing correspondence including mail email faxes operate office machines photocopiers scanners facsimile machines voice mail systems personal computers compute record proofread data information records maintain update filing inventory mailing database systems either manually using compute open sort route incoming mail prepare outgoing mail review files records documents obtain information respond requests deliver messages run errands inventory andother materials supplies services screened telephone calls inquiries directed appropriate devised maintained office systems efficiently deal paper flow created expense reports using microsoft excel spreadsheets typed documents updated websites compiled information meetings conducted extensive online phone research education high school diploma 2014 gateway high school city state languages fluent spanish report writing skills business correspondence excellent communication customer satisfaction customer satisfaction customer service customer service database email expense reports fast faxes facsimile filing inventory listening mailing materials meetings microsoft excel mail money office neat next office machines photocopiers pricing quality report writing research retail sales scanners fluent spanish spreadsheets take messages team player telephone telephones phone phone etiquette typing speed voice mail websites,SALES
mechanical designer summary current mechanical designer ias extremely versatile reliable efficient 15 years experience supporting managers business owners executives high paced environments wide variety professional positions diversified skills include client relations utilizing different design mediums hands project management working extremely well team environments experience 022016 current mechanical designer company name city state primary responsibility ensure clients thrilled design planning implementation making sure interstates services highest quality possible maintain schedules thru interaction clients project managers personnel clients maintain ongoing project requirements specifications multiple projects review design efforts team ensure quality maintained manage scope investigations form function feature set features design create refine technical mechanical parts well assembly drawings capture design intent documentation guide interstate staff 022016 082016 lead horticulturalistmanager company name city state develop improved measurement techniques soil conservation methods soil sampling devices related technology identify classify species insects allied forms mites spiders investigate soil problems poor water quality determine sources effects develop improved measurement techniques soil conservation methods soil sampling devices related technology perform chemical analyses microorganism content soils determine microbial reactions chemical mineralogical relationships plant growth tour work areas observe work done inspect crops evaluate plant soil conditions apply pesticides fertilizers plants hire employees train gardening techniques select purchase seeds plant nutrients disease control chemicals garden lawn care equipment explain enforce safety regulations policies confer horticultural personnel order plan facility renovations additions cut prune trees shrubs flowers plants construct structures accessories greenhouses benches negotiate contracts land leases tree purchases 022014 022016 rd designer company name city state responsible overall design development testing ddt design draft develop test many concurrent product development product improvement projects design ensure fit form functions correct perform calculations work vendors develop production part design allocate resources necessary work engineers address product updates concerns work quality customer service departments identify product improvement opportunities create track ecns engineering changing notice update drawings documents ensure meet drafting standards brainstorm ideas modeling concepts prototype new designs train manufacturing personnel product design changes upgrades 052013 022014 landscape supervisor company name city state responsibilities included maintaining supervising indoor outdoor landscape needs includes limited budgeting design maintenance horticultural practices onsite plants oversight onsight jobs working vendors managing costtosavings budget working toward leed certified campus providing safety cost solutions microsoft establish enforce operating procedures work standards ensure adequate performance personnel safety train workers tasks transplanting pruning trees shrubs finishing cement using equipment caring turf confer supervisors coordinate work activities departments 032013 072013 designerproject manager company name city state coordinate direct development energy assessment engineering construction activities ensure landscape project needs objectives met manage site assessments andor environmental studies new designs update schedules estimates forecasts budgets landscape designs proposals 012011 122011 technician company name city state operate digital printing categorization systems collect maintain records clients designs complete quality control activities monitor equipment operation report malfunctioning equipment supervisor 062007 092007 foremandesigner company name city state supervise coordinate schedule activities construction landscape workers read specifications blueprints determine construction requirements plan procedures inspect work progress equipment construction sites verify safety ensure specifications met locate measure mark site locations placement structures equipment using measuring marking equipment 012005 012013 key holder company name city state responsibilities include inventory management employee management oversight daytoday store operations store layout scheduling bank depository intermediate corporate store locations education training ndsu city state may 2012 bachelors degree landscape architecture ndsu city state landscape architecture december 2010 bachelors degree environmental design environmental design msctc city state may 2008 associates degree biological science zoology ndsu city state biological science zoology interests big brother big sister mentorvolunteer february 2014 september 2016 luv dogs foster home food donations 2013 2017 grove lake lutheran church children services outings 20152017 skills blueprints budgeting budgets budget content negotiate contracts clients customer service documentation drafting equipment operation features fertilizers forms inspect inventory management layout employee management managing mark mechanical modeling personnel policies product design product development product improvement progress proposals quality quality control read maintain records renovations safety scheduling supervisor supervising upgrades water quality additional information volunteer work big brother big sister mentorvolunteer february 2014 september 2016 luv dogs foster home food donations 2013 2017 grove lake lutheran church children services outings 20152017,DESIGNER
business solution project manager skills plm ptc enovia sql crystal reports google analytics jira hpqc qlikview cognos advanced microsoft access advanced excel sas power point sharepoint visio microstrategy aspen microsoft project jcl jobtrac tso ca7 tivoli maestro telnet ftp group1 unix exceed citrixmetaframe altiris experience business solution project manager 012011 012017 company name city state technical process expert webbased marketing systems resolved complex business issues adhoc reporting analysis departments design operations product managers sourcing warehouse international markets consisting 700 employees pivotal product creation lifecycle ensure product retailed markets time implemented competitive advantages quick easy use tools training guides product creation ecommerce site management product lifecycle management ptc flex plm digital merchandising asset management range segmentation application worked shore team implement changes trained supported digital merchandising tool analyze completive purchases distinguished user requests underlying true needs provided options recommendations best implement solutions drive results used google analytics homegrown applications analyze user behavior collaborated regional store replenishment managers reduce ordering lead times achieve target goals providing store specific ordering data responsible analyzing business issues span across entire supply chain drive impactful decisions modeling optimization varying complexities benchmarking vendor score cards improved operational effectiveness efficiency driving speedtomarket components seasonal marketing process framework reduce warehouse capacity product liquidations product followed change management procedures compliance guidelines sdlm includes gathering user requirements gap risk analysis systems landscape asis tobe work streams write review functionaltechnical specifications create execute system integration sit user acceptance test scripts uat stress testing process flowcharts developed sql reporting queries develop training documentation release notes cutoverdeployment go live activities service ticket management conduct training sessions lead data migration analyst 012008 012011 company name city state lead systems expert review systems process moved new infrastructure entire company played critical role move existing network recruited lead migration implementation sap 70 accelerated sap methodology crm sd mm wm fico plm enovia moved existing platforms new system landscape reviewed recommended several software vendors determine best application fit business needs executed data analysis cleanup validation reports utilizing relational databases sql sas migrate new structure developed wrote sop database process flowcharts document asis tobe processes quality assurance data analyst 012006 012008 company name city state worked closely quality engineers new product launch inspections reviewed known defects engineering developing new product avoiding costly redesigns ability understand changes trends company category performance identify elevated potential issues collected raw data analyze interpret generated reports graphs upper management escalated issuesdefects required enforce corrective action senior forecast analyst 012006 012006 company name city state responsible direct marketing research levels sales demand forecasting identify opportunities organizations become profitable increase revenues determined executed decisions forecast quantities per style production ramp authorize tooling molds ensure objectives achieved exceeded prepared key information monthly forecast buy meetings analyzed distributed forecasting information production groups sales production costing teams provide functional excellence area supply chain data kpis send reports regular basis team marketing budget forecast circulation analyst 012002 012006 company name city state developed technology efficiencies track forecast weekly sales demand expectations inventory levels resource planning generate catalog profitability comprehensive data mining customer segmentation statistical analysis produce catalog mailings analyzed customer performance target promotions catalog vs ecom sales generate sale profitability forecasted weekly total program sales catalog using historical data analyzed click rates bounce tracking abandon rates event driven emails understand user internet behavior optimized strengthened customer file master recommend changes marketing plans improve business sales education training bachelor science information systems northeastern university city state information systems sas business intelligence client tools sas training center new york ny administering microsoft windows nt 40 new horizons training center braintree fundamentals solaris 2 sun microsystems massasoit community college city state introduction software design development massasoit community college boston university center information technology city state concepts facilities emerging technologies skills asset management benchmarking business intelligence citrix cognos costing crystal reports data analysis data mining database management direct marketing ecommerce forecasting google analytics inventory levels merchandising sharepoint microstrategy relational databases sales sap sap 70 sas software design development solaris 2 sql system integration tivoli unix validation,APPAREL
summer camp counselor summary veterinarian assistant certificate middlesex county college also pet first aid certificate always interested veterinarian medicine field used volunteer local animal shelter hardworking would enjoy coming work everyday organized friendly lot experience dealing people well retail jobs highlights pet first aid certified knowledge vet nursing pharmacology friendly caring organized accomplishments completed veterinarian assistant certificate program middlesex county college edison new jersey also completed pet first aid class middlesex county college experience summer camp counselor june 2012 august 2013 company name city state summer camp counselor kids ages 3 4 different activities kids like arts crafts also activities outside sales associatecashier november 2012 october 2015 company name city state sales associate helping customers taking care shipment usher june 2014 september 2014 company name city state directed people seats scanned tickets sales associatecashier june 2013 current company name city state cashier help customers whatever need education veterinarian assistant 2015 middlesex county college city state usa gpa high school sayreville war memorial high school year 2013 completed veterinarian assistant certificate program may 2015 program learned veterinarian medicine nursing pharmacology veterinarian technology skills friendly patient especially animals friendly toward people well experience retail patient always organized hardworking,ARTS
associate consultant professional summary 7 years experience analysis design coding testing database administrator production support application software mainframe platform working domain experience areas banking financial warehouse legacy system extensive hands experience ibm mainframe application programming using cobol ii cics jcl db2 vsam unix using brio generation usage reports extensively used debugging tools xpeditor ibm debuger hands experience db2 tools qmf spufi fileaid db2 admin db2 command editor expertise using configuration management tools endevor sclm good exposure analysis designing documents like software requirement specifications srs specification design documents hld lld expertise using scheduling tool opc excellent problem troubleshooting problem resolution root cause analysis excellent knowledge batch online systems running mainframes certifications ibmcertified zos database admindb2 application developer db2 udb v8 family fundamentals certifications key skills os mvs os390 zos windows unix databases db2vasm oracle sql toolsutilities tsoispf racf opc qmf fileaid spufi xpeditor endevor abendaid sdf dclgen supercibm sort icetool bms quality center 82 clear quest fault analyzer sdsf ftpibm utilities jcl utilities db2 admin panelsonarrdzmq shooter languages cobol jcl cics vsam sql html xml javascript rexx java pc applications msword excel msoffice ms access oltp cics experience associate consultant october 2010 july 2014 company name city state hsbc core banking october 2010 july 2014 company name city hsbc database db2 90 team size 10 role developer team member team lead env mainframe zos technology ibmmvs db2 spufi scheduler rexx jclproc vs cobolii cobol cics endevor expeditor r2ds mq roles responsibilities managed team 7 members proactively taking responsibilities demanded done resource management activities resource onboarding fun fridays newsletter team outings daily status reporting leave management timesheet management without schedule slippage mentored new team members solve technical issues prepared documentation commonly occurring technical issues worked different modules streams project tenure product parameters account maintenance cheque management account value taxation advice statements reporting exception handling bulk inputs fees interests oam gained indepth core banking knowledge like important control record setup complete transaction flow account application fees interest account providing design proposals development new programs handle various functions banking activities online batch creating cics map scratch developing presentation layer service programs coordinator various releases taken responsibility daily status reporting follow ups required resolved proactively functionaltechnical hurdles impact deliverables resulted timely flawless delivery releases creating high level design document providing best architectural solution possible providing techinical specifications based business requirment proving solutions performance tunning working testing part stub creation activity tunning creating utp service online programs tracking reporting defects sit sent status reports required working poc project e2e process reengineering activity resolving production issues abends tickets working code changes scheduling change bug fixing completing adhoc business requests priority work gain ability work high pressure complete deliverables time high quality working team team members similiar experience proving among would also one important achivement active player project allocating tasks within team timely delivered tasks clients involved various reviews project deliverables document reviews code reviews peer reviews handle responsibility arranging knowledge improving sessions team includes domain knowledge technical sessions walkthrough projects team member knowledge projects platform emphasis preparing document every phase project like testing reports learnings project technical issues faced project solved someone else faces directly refer document solve less time creation stub program batch modules manipulation 20 million records working performance testing tuning different batch programs active participation impact analysis coding unit testing ait sit phases involved various reviews project deliverables document reviews code reviews peer reviews involved retrofit activity reviews working sit defect resolution team system engineer march 2007 october 2010 company name city state education mba finance 2011 symbiosis university city state india computer pune university 2005 accomplishments ohcb project development new platform processing banking business hsbc mainframes currently project sit phase term deposit initial design lending part one hsbc initiative hsbc developing new product named ohcb mainframes platform existing functionality existing core banking product hub as400 conjuction current functionality hub hsbc decided include additional functionality ohcb meet one hsbc solution currently 53 countries uses hub primary banking system ohcb architecture totally service based remains loosely coupled interact oh one hsbc financial product like oh payment oh forex oh cards ohcdm etc easily flagship project hsbc ohcb deployed 85 countries hsbc currently business year 2020 2 ibm india pvt ltd pune system engineer mar 2007 oct 2010 project miw marketplace information warehouse developer dba apr 2009 oct 2010 client ibm usa tools sclm rmds db2 admin panel spufi qmf brio platform zos languages pl1 jcl vsam db2 database db2 80 90 team size 7 roles responsibilities dba activities solving user queries loading unloading data authorization execution utilities change request estimation updating scheduling project metrics management using rpm tool active participation application design responsible change request management code development delivery creation brio reports unit testing documenting unit test results review program specifications unit test specifications unit test results production support l3 resolution abends description marketplace information warehouse miw part iw suite applications miw houses multiple sources data makes data easy use cleaning processing linking defining data faster delivery information critical business needs sales marketing professionals data licensed external sources compiled ibm internally miw receives external data vendors miw refines process raw information received different vendors useful information loaded db2 tables ibm sales marketing team access data using different online interfaces information miw receives process differ different vendors project ldw esw developer apr 2007 mar 2009 client ibm germany platform zos tools spufi qmf brio db2 tsoispf team size 2 roles responsibilities responsible application design production support creating report brio depending requirements scheduling jobs opc dba activities participate project meeting description ebi enterprise business information operation includes three batches one geo emea na ap running overnight batches feed daily idocs cbs located sap environment sd iw located mvsdb2 environment fods fulfillment operational data store ldw esw physically located mvsdb2 environment ukportsmouth uk mvs tsoba direct access ldw esw system tsoba common users key users lcm direct access edgeondemand used frontend tool brio query tool behind web based solution supports different formats brio html l123 project lds legacy data systems developer oct 2007 mar 2009 client ibm germany platform zos tools spufi qmf brio db2 tsoispf team size 2 roles responsibilities responsible application design production support creating report brio depending requirements scheduling jobs opc dba activities participate project meeting description legacy data store lds logical part edw consists 12 tables system receives data legacy warehouse systems stores sd information warehouse whole transmission system consists two parts 1 sending part legacy warehouse country side 2 receiving part sd iw side sending system exists sd iw one dedicated receiving system sending receiving systems developed opc job net running mvs job net consists several jobs usually executes one program also jobs executing one program mvsdb2 utility pli program 12 tables fed also 12 interfaces responsible one target table dependent target table every interface specific layout record format two subsystems communicate help trigger file file indicates sending action successfully completed data accessed receiving side trigger file received target side processing take place skills analytical skills banking cics cobolii cobol client clients database delivery documentation endevor english fileaid functional hindi ibm db2 db2 80 db2 90 ibmmvs ispf jcl languages team building team lead mainframe msaccess windows newsletter os developer pl1 coding proposals qmf quality quest reengineering reporting rexx scheduling spufi sql tso udb vsam additional information personal details date birth 20081983 sex female marital status married hobbies interest watching movies listening music swapanali dhend,BANKING
health coach summary compassionate resultsoriented health psychologist ten years experience coaching individuals various ethnic socioeconomic backgrounds ranging age young adults elders skilled use patientcentered solutionfocused principles positive psychology coactive coaching transtheoretical model change motivational interviewing selfdetermination theory acceptance commitment therapy facilitate selfawareness selfcare dedicated coach demonstrated track record facilitating healthy lifestyle choices including smoking cessation weight reduction stress management improved sleep enhanced daily functioning health care professional committed transforming primary care integration real time focused health psychology interventions produce effective model biopsychosocial care skills skilled individual group coach trained nutrition alternative medicine exercise physiology proven behavioral change specialist culturally sensitive skilled multiple coaching methodologies exceptional communication skills ability create open nonjudgmental space difficult conversations achievements professional certified coach credential awarded international coaches federation 2013 recognized twice key contributor care improvement efforts harvard vanguard medical associates contributing author article group health coaching strengths challenges next steps may 2013 issue global advances health medicine contributing author american college sports medicines resources personal trainer 3rd edition 2009 professional experience health coach october 2008 current company name partnering diabetic patients principles coaching new england quality care alliance fall forum october 2014 5 pearls improving coaching practice new england wellcoaches alliance may 2014 coaching chronic conditions take care community meeting walgreens health wellness company february 2014 transformative power health coaching margaret moore ceo wellcoaches case point webinars june 2012 engaging empowering clients healthy lifestyle change massachusetts association clinical exercise physiologists april 2012 changing behaviors health coaching measured roi thad schilling md medical director patientcentered medical home harvard vanguard medical associates massachusetts health council march 2012 building team keep patients track institute lifestyle medicine november 2011 cultivating engagement nerhsansca northeast conference may 2010 client engagement facilitate behavior change massachusetts association clinical exercise physiologists april 2010 mindful listening curiosity reflection coaching skills transform conversations council renal nutrition new england november 2009 mindful listening curiosity reflection coaching skills transform conversations profitness northeast region august 2008 get sales member coaching nerhsansca northeast conference may 2008 fitness results relationships pj harder ceo semetree nerhsansca northeast conference october 2007 care conversations pj harder ceo semetree healthtrax fitness wellness june 2007 personal training results coaching pj harder director training healthtrax fitness wellness nehrsansca northeast conference may 2007 care coaching clients successful results ihrsa march 2007 positive psychology pursuit happiness cambridge center adult educations organization older students november 2006 ordinary people achieving extraordinary goals behalf human kinetics connecticut recreation parks association november 2006 care coach clients successful results pj harder director training healthtrax fitness wellness nehrsansca northeast conference may 2006 practical examiner master class instructor january 2008 july 2009 company name conducted scored wellcoaches practical skills assessment final step prior awarding certification trainees developed conducted master class trainees credentialed coaches recognizing changing disempowering selftalk wellness coach fitness specialist may 2006 october 2008 company name developed coaching second complementary profit center personal training worked clubs personal trainers augment inclub training routines lifestyle changes resulting weight loss improved resiliency enhanced worklife balance principal life wellness coach august 2005 october 2008 company name conducted telephonic oneonone coaching sessions clients seeking elevate selfcare improve functioning coached clients effective behavior cognitive changes using variety methodologies including motivational interviewing transtheoretical model positive psychology coactive coaching education training master science health psychology 1 2014 walden university health psychology capstone bringing health psychology patientcentered medical home courses included health psychology experimental survey research stress coping psychoneuroimmunology biopsychology lifespan development womens health research papers included group medical appointment patients comorbid depression diabetes 6week workshop guide women menopause transition group stress management program grounded solutionfocused coaching acceptance commitment therapy engaging relaxation response bachelor arts anthropology university michigan gpa gpa 40 gpa 40 immunity change workshop robert kegan lisa lahey harvard university 2012 1 2010 completion national institute whole healths educator curriculum certified professional coactive coach credential awarded coaches training institute 2008 motivational interviewing art behavior change counseling levels ii mint instructor steven bergsmith 2006 wellness coach credential awarded wellcoaches 2005 certified healthfitness specialist credential awarded american college sports medicine 1999 skills art balance coach coaching council counseling client clients harvard instructor listening director materials lisa profit protocols psychology quality recording research sales stress management,FITNESS
information technology specialist summary information security analystsystems professional 16 years diverse experience across analysis troubleshooting management testing complex systems experience includes analytical support computer surveillance activities cyber security intrusion detection analysis system administration also knowledgeable military cyber operations security clearance currently hold active tssci security clearance last updated 2013 technical skills qualifications windows unix linux vmware wireshark snort tcpdump encase bash programming configuring routers switches computer networking intrusion analysis firewalls work experience information technology specialist 052009 current company name city state provide electronic surveillance information systems perform digital evidence analysis dea provide technical analytical support computer surveillance activities ​provide traffic analysis adversarys ttp tactics techniques protocols configure install routers switches wireless controllers draft training materials organize training sessions 6 employees network security analyst 082008 052009 company name city state analyzed software hardware network systems various transmission systems identified reported resolved network security violations corporate security 112007 082008 company name city state ensured rackspace compliance industry standards pci payment card industry hipaa iso 27001 sarbanesoxley responded client requests technical support phone email network security analyst 112003 112007 company name city state identified responded threats air force worldwide computer networks unclassified classified entity nipr sipr provided immediate analysis verification network activity using automatic signature identification measurement asim cisco intrusion detection system cids detected network intrusions applied appropriate methods counter activity analyzed trends network activity provided daily activity reports management headquarters education training 2018 park university city state united states bachelor science information computer science emphasis network security 2015 comptia certified security fundamentals security 2014 comptia network fundamentals network 2012 defense cyber investigation training academy city state united states coursework network exploitation techniques 2011 defense cyber investigations academy city state coursework network monitoring techniques 2010 defense cyber investigations training academy city state united states certified computer forensics examiner 2009 defense cyber investigations training academy city state united states certified digital media collector,INFORMATION-TECHNOLOGY
simulator technician summary experienced electronic technician extensive knowledge ac dc theory troubleshooting skills technique avionics specialist theory operation repairs highlights acdc power control systems electromechanical proficiency digital circuitry branch circuit wiring subpanel installation excellent written verbal communication skills superior troubleshooting skills test equipment operation diagnostic testing accomplishments electrical wiring worked meet current faa electrical codes company guidelines installed wiring electrical appliances commercial military aircraft 40 aheadofschedule rate scheduled tracked repairs supervised team three staff members mounted assembled components circuit board rate 100 per shift served expert troubleshooting repairing stateoftheart electrical electronic systems experience simulator technician april 2013 may 2014 company name city state flight instruments installation repair installing avionics lrus flight gauges flight line interpretation blueprints schematics installation avionics equipmentafcs hsi adi hud etc theory operation avionics systems test sets installation harnesses aircraft completing modifications upgrades rewiring cannon plugs cockpit experience citation 237 citation excel citation ultra bravo crj 700900 uh60 ch47 737 gulfstream 35 lear 31a king air 350 beach jet 400 global express verified required information readily available displayed correctly tacked maintenance actions completed records ran cycle checks electromechanical systems consisting multiple integrated circuits constructed tested electronic circuits installed pointtopoint wire harnesses connectors aligned tuned complicated interrelated circuits electromechanical systems avionics technician january 2012 january 2013 company name city state maintained crj700900 iaw faa standards procedures repaired replaced avionics equipment required proper functionality aircraft trained ap license supervision prepared equipment operations verified required information readily available displayed correctly tacked maintenance actions completed records aligned tuned complicated interrelated circuits electromechanical systems constructed tested electronic circuits installed pointtopoint wire harnesses connectors tested repaired electric motors variable frequency drives alarms control systems interpreted electrical mechanical schematics blueprints diagrams diagnosed equipment malfunctions completed repairs restore equipment maintain uptime entry avionics mechanic january 2007 january 2008 company name city state wire stamping cannon plug termination routing installation wire bundles termination grounding blocks boeing 737 airbus a320 interpreted electrical mechanical schematics blueprints diagrams implemented vast knowledge electronics principles resolve complex electrical problems repaired electrical equipment using hand power tools testing diagnostic equipment collaborated engineering staff testing prototypes modified instruments verified equipment certified met regulatory requirements avionics shift supervisor avionics technician january 2006 january 2012 company name city state avionics flight line repairs modifications ch47 chinooks uh60 blackhawks avionics maintenance supervisor oif 2009 interpreted electrical mechanical schematics blueprints diagrams diagnosed equipment malfunctions completed repairs restore equipment maintain uptime implemented vast knowledge electronics principles resolve complex electrical problems repaired electrical equipment using hand power tools testing diagnostic equipment repaired tested microwave amplifiers transmission lines highvoltage power supplies displays antenna positioning systems maintained accurate electronic instrument inventory support safe efficient operation performed monthly semiannual annual preventive maintenance checks services pmcs installed electrical wiring remodeling projects trained maintenance journeymen electricians electrical apprentices trained instructed subordinates supported units military avionics equipment supervised operation organizational maintenance systems specialized equipment education ged 2005 tcc south campus city state usa gpa gpa 30 gpa 30 electronics troubleshooting diploma avionics electrical technician 2007 army aviation school logistics city state usa minor avionics operation theory electronic troubleshooting 30 gpa coursework ac dc emphasis ontheory troubleshooting professional training associate science avionics maintenance technology 2011 spartan college aeronautics city state usa member aea club 32 gpa perfect attendance academic achievement award aea wiring academic achievement award faa corrosion control academic achievement award coursework avionics maintenance technology coursework meteorology air traffic regulations air navigation conduit bending course coursework highvoltage cable splicing qualified rigging signaling coursework dc electricity ac electricity electronics theory diploma electric technology skills wiring troubleshooting army ethos structure basic forms interpretation logistics excelelectronic component repairswire routing interpretation schematics soldering supervisor skills service field technician skills test equipment operation troubleshooting electrical upgrades wiring diagnostics repair,AVIATION
public relations assistant professional summary past experiences academic employment settings developed traits necessary become important team member organization seeking position affords skill development career advancement consider excellent communicator creative thinker strong problem solver core qualifications public relations marketing event planning social media facebook twitter instagram linkedin pinterest google microsoft office excel word power point publisher systems raisers edge pod experience public relations assistant july 2013 current company name city state interface public relations agency daily assist media requests timely manner coordinate interviews reporters renfrew staff renfrew alumni staff media shoots serve liaison journalists renfrew staff formulate press releases byline articles media advisories maintain post creative timely copycontent facebook twitter instagram linkedin google 4900 likes facebook 1980 followers twitter 1320 followers instagram 2150 followers linkedin participate biweekly meetings public relations agency effectively coordinate key initiatives prepare send industry news 300 company members assistant editor professional newsletter perspectives alumni newsletter connections plan execute annual social media campaign barefaced beautiful without within national eating disorder awareness week create copycontent social media platforms track social media progress across platforms coordinate media interviews work sites organize various activities patients staff participate contact person alumni events alumni webinars prepare post alumni eventwebinar recap reports help plan staff annual alumni reunion june 300 attendees schedule meetings take minutes vendor coordination including renfrew maintenance help generate theme title giveaway item menu workshops help plan staff annual professional conference november 500 attendees coordinate staff registration organize media training renfrew staff point person media attendance assist northeast region professional relations representatives public relations administrative assistant january 2013 july 2013 company name assisted public relations manager aspects public relations including uploading placements website attended local media shoots media trainings formulated press releases prepared industry news helped maintain post facebook twitter instagram 3000 likes facebook 900 followers twitter 160 followers instagram assisted planning execution annual social media campaign barefaced beautiful without within national eating disorder awareness week assisted alumni relations manager aspects alumni relations including planning workshops community events nonresidential reunions assisted planning execution annual alumni reunion including meeting minutes vendor coordination including renfrew maintenance postevent recap report utilized raisers edge alumni database entry system assist inquires development accounts helped plan staff annual professional conference november 500 attendees assisted 12 professional relations representatives across 13 sites various duties including fulfilling literature requests well administrative clerical tasks marketing administrative assistant september 2011 january 2013 company name city state assisted director marketing various office duties including editing copying inventory meeting minutes research mailings well aspects event planning including annual conference alumni reunion road shows community events assisted senior marketing coordinator aspects advertising sponsorships well free paid listings helped monitor facebook twitter 2000 likes facebook 400 followers twitter utilized pod professional database system raisers edge alumni database system assist inquires development accounts well tagging attendees webinars conferences assisted 10 professional relations representatives across 11 sites various duties including fulfilling literature requests well administrative clerical tasks education mba social media marketing 2014 rutgers university social media marketing bachelor arts degree 2011 public relations penn state university 2007 high school graduate st hubert catholic high school girls additional information business personal references available upon request skills administrative advertising agency bi clerical conferences content copying database edge editing editor event planning inventory director marketing media training meetings excel microsoft office office power point publisher word newsletter press releases progress public relations raisers edge research social media platforms website workshops articles,PUBLIC-RELATIONS
communications consultant summary clientfocused communications professional 10 years internal communications marketing public relations experience committed producing results deliver unique blend creativeness strategy influence advance company goals technical skills healthcare industry experience supporting health plans hospitals medical groups experience internal external executive communication proven track record communicating complex clinical issues industry trends demonstrated experience successfully developing managing communication programs connect physicians new healthcare solutions experience communications consultant 082017 current company name city state provides complex communications consultation emphasis writing care delivery related content broad internal external leadership audiences supports senior executives highprofile speaking engagements including kaiser permanentes tedx talks 10000 livestream participants institute healthcare improvement national forum 5500 attendees kaiser permanentes national quality conference 1000 attendees executed successful clinical product introductions coordinating actions social media public relations internal teams authored materials designed articulate kaiser permanentes technological advancements electronic health record systems clinical libraries help inform clinical decision making built communications function organizations research development division internally externally elevate best clinical practices leads communication activities designed promote accelerate use newly available clinical technologies physicians leads monthly community practice calls bringing together communication leaders 8 permanente medical groups share best practices surface care delivery stories crosspromote resources serves national program leader marketing strategy designed showcase organizations clinical advancements large broker employer groups developed platform crosssharing public speaking opportunities among national communications team elevate physician executives healthcare industry events led planning development execution change management communication strategy support research development division serves advisor strategist writer senior physician executives including chief quality officer develops sendall emails designed inform motivate engage 200000 kaiser permanente employees marketing communications specialist 062015 082017 company name city state created clear simple communication materials empower members prospects make best care decisions possible families put together cohesive communication plans marketing collateral line brand messaging strategic objectives project managed first kporg causebased marketing campaign outperformed established benchmarks 125 led crossfunctional teams draft variety communication materials help members navigate complexities health plan served communications consultant strategist 22 medical facilities matters impact patient care supported legal department ensure compliance annual regulatory notifications members internal communications specialist 052013 062015 company name city state produced comprehensive communication materials connected employees strategic operational goals authored weekly employee newsletter readership 4600 responsible creation posting daily content employee intranet page served lead project manager communication 300 million renovation regional medical center reduce impact operations wrote behalf regional hospital administrator align employees organizational care delivery initiatives public relations assistant 082010 042013 company name city state researched business needs goals marketing strategies competitors industry trends guide public relations presentations planning managed social media accounts composing content engaging followers comments monitoring activities researching trends supported meetings press conferences clients business partners supported development press releases media kits education master communication management mcm 2016 university southern california city state usa bachelor arts communication 2012 university hawaii city state usa bachelor arts psychology 2012 university hawaii city state usa board leadership experience chapter president 012015 082017 company name city state founding member genkps hawaii chapter kaiser permanentes largest national business resource group dedicated professional development fostering crossorganizational collaboration industry trends developed strategy built leadership team helped hawaii reach largest membership numbers outside california communications chair board directors 122014 122015 company name city state produced timely comprehensive communication chapter members programs workshops matters interest via digital print chapter publications,PUBLIC-RELATIONS
fema vaccine distribution professional summary committed sustainable community development fighting climate change bringing 5 years outdoor forestry experience 2 years international experience peace corps successful project planning community integration development knowledgeable various environmental forestry agricultural disciplines using sustainable methods education geography urban planning skills proposal development funding source research leadership maintenance repair microsoft office gis data analysis community development international aid work history fema vaccine distribution 042021 082021 company name – city average hours week 5060 created spreadsheets using microsoft excel daily weekly monthly reporting worked flexible hours night weekend holiday shifts exceeded goals effective task prioritization great work ethic provided logistical support moving supplies directing traffic supported doctors nurses completing various tasks park maintenance worker 062020 122020 company name – city state average hoursweek 40 maintained routine landscaping schedules boost lawn health keep facilities neat wellgroomed including trimming weeding general cleanup collected compiled posted information forest recreation trail conditions encourage visitor safety participation programs performed regular forestry maintenance cutting trimming trees promoted reforestation reintroducing grass groundcover plants area completed various tree planting prairie restoration projects agriculture volunteer 102018 032020 company name – city state average hoursday 12 lived rural community providing expertise agriculture health education worked language cultural integration well counterpart community capacity building planted 300 trees community dept forestry combat deforestation provide sustainable source income natural resources nutrition diversity planned facilitated large community based projects facilitated lessons discussions schools community groups using paca methods parks forestry maintenance worker 062014 082014 company name – city state average hoursweek 40 maintained 71 parks recreation areas mulching aerating weeding planting trimming edging around walks walls flower beds trimmed cut trees using various type power equipment including chainsaws identified removed poison ivy buckthorn invasive plants worked supervisors complete daily projects education bachelor science geographyurban studies 052018 university minnesota twin cities city state associate science geography 052016 normandale community college city state accomplishments supplemental instructor world regional geography course deans list academic excellence dec 2015 studied abroad india studying environment population development plymouth citizens academy 2015 certified forest garden trainer apmg international march 2020 skills proposal development funding source research leadership maintenance repair microsoft office gis data analysis community development international aid work history fema vaccine distribution 042021 082021 company name – city average hours week 5060 created spreadsheets using microsoft excel daily weekly monthly reporting worked flexible hours night weekend holiday shifts exceeded goals effective task prioritization great work ethic provided logistical support moving supplies directing traffic supported doctors nurses completing various tasks park maintenance worker 062020 122020 company name – city state average hoursweek 40 maintained routine landscaping schedules boost lawn health keep facilities neat wellgroomed including trimming weeding general cleanup collected compiled posted information forest recreation trail conditions encourage visitor safety participation programs performed regular forestry maintenance cutting trimming trees promoted reforestation reintroducing grass groundcover plants area completed various tree planting prairie restoration projects agriculture volunteer 102018 032020 company name – city state average hoursday 12 lived rural community providing expertise agriculture health education worked language cultural integration well counterpart community capacity building planted 300 trees community dept forestry combat deforestation provide sustainable source income natural resources nutrition diversity planned facilitated large community based projects facilitated lessons discussions schools community groups using paca methods parks forestry maintenance worker 062014 082014 company name – city state average hoursweek 40 maintained 71 parks recreation areas mulching aerating weeding planting trimming edging around walks walls flower beds trimmed cut trees using various type power equipment including chainsaws identified removed poison ivy buckthorn invasive plants worked supervisors complete daily projects,AGRICULTURE
lead cook cook iii summary charles hundley well nine years overall cooking kitchen experience four years lead cook experience three years certified trainer gained various amounts knowledge culinary industry taken career many different levels throughout cooking career though minimal school training charles learned various top line chefs including top three chefs norwegian cruise lines pride america executive chef frank chef david lilllis chef alan great chefs taught charles various skills kitchen including learning mother sauces knife skills even new kitchen terminology charles also worked iron chef michael symon couple different occasions learned various techniques smoking meats using herbs spices well manage cooking time work different items associates degree business management strong understanding business concepts charles combine knowledge business management culinary become outstanding chef done thus far career culinary field able deliver quality dishes timely matter superior culinary art skills techniques willingness learn retaining positive attitude ability understand guests want needs charles drive passion heart great chef core qualifications knowledge mother sauces produce orders knife skills menu organization kitchen management skills employee management scheduling management fast learner learned new skills knowledge company worked learned better serve guests wants needs therefore would base menus experience lead cook cook iii 062012 current company name city state prep menu day service help cooks area dinner setup delegate breaks throughout shift assist sous chefs executive chef running dinner service maintain cleanliness throughout shift positive interactions guests throughout service started prep cook moved cook leadcook iii within six months cook lead 112009 052012 company name city state prep menu shift make sure cook food station operate time service manage assigned station making sure stocked proper items throughout shift work sous chefs executive sous chefs cooks run shifts smoothly abide usph standards galley steward 305 436400 ronald strode assistant cook 092008 112009 company name city state make sure assigned kitchen proper cookware shift responsible cleanliness assigned station well kitchen working provide cooks chefs clean sanitized equipment throughout shift responsible knowing chemicals working safety procedures accompany abide usph standards promoted second contract cruise ship lead cook 042007 092008 company name city state put product orders restaurant set kitchen schedules monitored cooks prepped day hired new cooks conducted monthly restaurant inspections worked window man busy nights call order times completed plates garnishes well double checked recipes servers took guest maintained menu items recipes lead cookkitchen trainer kitchen manager 072006 092008 company name city state cook prepare meals guest responsible train new kitchen cooks dishwashers keep control night shifts kitchen train new kitchen employees 4 locations around cleveland strongsville westlake downtown cleveland beachwood oh discuss review cook assistants sous chef kitchen manager general manager started prep cook back learning menu two months moved line cook six months became lead cook education associate arts business management 2007 lakeland community college city state usa business management high school diploma high school 2005 charles f brush high school city state usa also attended beechwood high school junior senior years high school part vocational program studied culinary arts personal information lakeland college kirtland oh united states although degree culinary field able apply degree career helped along career obtain various management positions within culinary field excelled nine plus years profession goal one day become executive chef feel point reach one day soon cooking become strong passion mine cooking jobs feel like jobs anymore like fun way live life day day able wake excited go learn new cooking skills make people excited visiting restaurant well ever one working time high school diploma culinary arts vocational school beechwood high school 2005 charles f brush lyndhurst oh united states attending brush high school high school also attended beechwood high school junior year 11th grade senior year 12th grade study culinary arts learned basics cooking interested become cook make various dishes would e able cook meals family home high school although culinary arts program time keep interest graduated got business management field attending college began working dishwasher houlihans intrigued working kitchen much able promoted prep cook started culinary career year cleveland available work annual air show cook vendor opportunity also like volunteer cook homeless cleveland food bank holidays able recently love able put smiles everyone holidays exceptional delightful meals skills kitchen management knife skills mother sauce knowledgeable ability adapt situation leadership skills employee development fast pace efficient,CHEF
senior architect mdm professional profile seasoned mdm architect 11 years industry creative thinker creates visually appealing exciting inspiring designs extensive experience software development leading mdm solutions architecture managing projects field master data management wide span industry domains strong working experience mdm development project operational support management end end project execution using tibco mdm tibco ems business works business events smart mapper core java windows unix platform working senior architect managed executed architecture final golive projects size varying 2 35 analysts developers leads strong analytical skills aptitude trouble shooting possess excellent communication skills pleasing personality executed end end architecturedesignimplementation mdm projects knology atlanta ga wachovia corp aka wells fargo charlotte nc merck inc whitehouse station nj nielsen schaumburg il oldsmar fl uhg singapore rac wa perth australia kohls milwaukee wi mt bank buffalo ny jetblue long island ny covance princeton nj sungard dallas tx whataburger san antonio tx sungard financial dallas tx past hands experience j2ee struts framework xml jms wide extensive hands experience data model designs mdm solutions following industry domains financial banking market research insurance pharmaceuticals retail business 10 years experience managingmentoring leading team along technical architecture mdm solutions skill highlights architecture design tool ms vizio professional magic draw mdm tools tibco mdm data deduping tibco patterns operating systems windows xp professional nt 40 95 unix 301 database oracle 11x plsql sql loader sql server webapp servers apache tomcat web logic jboss languages tools tibco ems 7x8xtibco business events tibco business studio j2ee javascript htmlxml xsl xslt css dtd ant remedy toad sql navigator development environments ides tibco active matrix rational xde 2003 eclipse employment history december 2009 till date senior architect tibco software oct 2004 november 2009 associate senior architect cognizant technology solutions us corp oct 2003 september 2009 software engineer ushacomm india pvt limited professional experience senior architect mdm may 2014 current company name city state sungard one worlds leading software technology services companies annual revenue 28 billion sungard provides software processing solutions financial services education public sector sungard serves approximately 16000 customers 100 countries 13000 employees activities performed mdm implementation landscape technicalfunctional design mdm implementation along data qualitydeduplication architecture integrate tibco mdm system inbound data stream mdm outbound synchronization downstream systems mdm infrastructure landscape planning architecture complete architecture vendor customer mdm manage resource planning complete mdm implementation customer vendor endtoend mdm developmentdelivery management daily statusscrum team members project progress managing clients expectations mdm point view senior architect mdm november 2013 company name city state jetblue airways corporation nasdaq jblu often stylized jetblue american lowcost airline company headquartered long island city neighborhood new york city borough queens main base john f kennedy international airport also queens maintains corporate office cottonwood heights utahthe airline mainly serves destinations united states along flights caribbean bahamas bermuda barbados colombia costa rica dominican republic jamaica mexico peru puerto rico october 2013 jetblue serves 84 destinations 24 states 12 countries caribbean south america latin america activities performed mdm architecture overview design workflows mdm along data quality tibco mdm installation overview senior architect mdm july 2013 march 2014 company name city state mt bank corporation american commercial bank founded 1856 western new york state today remains headquartered buffalo one mt plaza parent company mt bank corporation 81 billion assets june 30 2012 one twenty largest commercial bank holding companies us 750 branches located new york maryland pennsylvania virginia washington dc west virginia delaware new jersey central florida activities performed managelead mdm team 10 members achieve goals project help implement mdm workflows rulebases efficient way architect engineer complex workflows mdm achieve complex requirements party accounts data aml designed workflows business rules achieve business requirements aml mdm infrastructure sizing installation planning implementation senior architect mdm december 2013 january 2014 company name city state covance inc headquarters princeton new jersey contract research organization cro providing drug development animal testing services according website one largest companies kind world annual revenues 2 billion 11000 employees 60 countries claims provide worlds largest central laboratory network became publicly traded company spun corning incorporated 1996in 2011 listed one top 100 employers diversity employers magazine activities performed mdm architecture overview design showcase mdm workflow parameterized data quality design parameterized weighted data quality workflows tibco mdm mdm architect april 2012 may 2013 company name city state kohls corporation nyse kss american department store chain headquartered milwaukee suburb menomonee falls wisconsin operating september 2011 1089 stores 49 states 1998 entered sp 500 list also listed fortune 500 135 2010 chain 20thlargest retailer united states 2011 terms revenue kohls implementing mdm extensively currently product mdm implemented architectureleddeveloped mdm efforts kohls activities performed managelead mdm team achieve goals project help implement mdm workflows rulebases efficient way architect engineer complex workflows mdm achieve goal product mdm worked complex workflows rulebases mdm achieve requirements best possible way tibco mdm installation planning implementation senior architect august 2011 march 2012 company name city state rac offers wide range motoring allied services including vehicle breakdown towing assistance general insurance products technical advice touring travel services personal loans finance investment products driver training rac also important advocate western australian motorists representing issues road vehicle safety fuel pricing road funding transport planning energy environment single view membership project initiated goal provide single view members rac western australia master data management project persist manage golden copy members data currently stored multiple legacy systems activities performed analyze data huge volume perform effective data migration legacy systems svom repositories perform effective data matching come deduplication data using tibco matching engine merging data fragmenting data three categories auto merge manual merge unique records based matching results tibco matching engine data prepared deduplication loaded tibco cim mdm repositories relationships lead tibco cim mdm team achieve goals project architect engineer complex workflows cim achieve goal single view membership project architect mdm december 2009 july 2011 company name city state global leader measurement information nielsen believe providing clients precise understanding consumer key making right decisions decisions lead profitable growth nielsen always innovating keep pace emerging market trends increasingly diverse demanding connected consumer nearly century nielsen focused skilled ever providing complete view consumers watch buy powerful insights clarify relationship content commerce whether clients media consumer packaged goods telecom advertising expansive data measurement capabilities provide market context confidence long history innovation integrity activities performed worked business analyst users create mapping documents specification documents architecture design tibco mdm integration tibco bw performance tuning optimization tibco mdm production environments designed tibco mdm rule bases workflows implement business requirements tibco mdm solutions architecture design nsos design tibco ems usage mdm seamless synchronization tibco mdm tibco ems administration designed common interface template global error handling auditing processes tibco application interfaces designed output maps different system access data mdm tibco mdm integration outlook applications running conjunction nsos program synchronize master data helped teams come test cases integration testing various systems across organization configured oracle 11g supports tibco mdm back end documentation knowledge transfer cim users worked tibco mdm installations dev qa uat production monitor fix issues ongoing batches running informatica power center operation support design operations engineer lead april 2008 november 2009 company name city state merck data sap legacy system tibco cim key component solution manage sap legacy system data translation tibco cim master data management tool central repository utility manage data mappings latest correct version information system custom output allow flexibility define attribute want add names use attributes informatica powercenter used publication subscription data tibco bw suite bw designer ems adaptor used enterprise application integration activities performed worked business analyst users create mapping documents specification documents integrated smart mapper tibco cim performance tuning optimization tibco cim application production environment designed implemented tibco cim rule bases workflows implement business requirements tibco ems configuration administration tibco cim administration designed output maps synchronization profiles tibco mdm synchronize data external systems tibco cim integration applications including email notifications developed integration unit test cases configured oracle supports tibco cim back end documented operational usage tibco cim implementation educated business users installed tibco cim 62 devuat production design architecture tibco cim implementation upgraded tibco cim 62 cim 70 monitor fix issues coming batches running informatica powercenter support tibco middleware issues related tibco mdm senior system analyst august 2006 march 2008 company name city state wachovia corporate investment banking cib wing implemented cim create golden copy client data cim integrated data feeds various sources db erc worldbase crosswalk dealogic data multiple sources consolidated one repository within cim latest correct version information activities performed analysis design tibco cim workflows data feeds erc worldbase alacra tested workflows rulebases implemented analysis defects fixed critical bugs firefighting mode implemented topdown architecture importing client data market vendor data wachovia data stores assisted development team tibco engineering customize tibco cim components achieve business requirements financial sector designdevelopmaintain ant scripts build deploy tibco cim environment jboss ticbo ems developed shell scripts backup daily data loaded tibco cim send email confirmations jobs run developed workflow rulebases documentation transfer process wachovia production support group shadow support production support team trained autosys batch worked enterprise application integration using tibco bw suite integrate different applications running different platforms supported business using tibco bw system analyst january 2006 july 2006 company name city state owner hub notes phases tigr project provide centralized location storing viewing owner information notations owner accounts information application provide abilities capture update view deactivate owners identity contact preferences ownerowner relationship owneraccount relationship owneraccount portfolio notes information perform analysis design development testing owner hub application provide support user acceptance testing deployment application ability allow field representatives send requests add update existing professionals system activities performed coordination onsite – offshore teams based design specifications developed struts framework based application achieve business requirements configured weblogic app server design time run time application implemented classification module development region implemented standard error handling reporting functions implementation development artifacts deployment qa region developed test cases string testing unit testing system analyst october 2005 december 2005 company name city state project aims develop solution maintaining customer data single repository targeted healthcare segment customer master idb millennium system used enhance maintain quality professionals data primary areas focus data surround hcp master data address specialty solution also features sales team customer alignment activities performed analysis design requirement fit multitier architecture development classification modules using struts framework unit testing integration testing uat support performed onsiteoffshore coordination system analyst april 2005 october 2005 company name city state enterprise customer master demo prospective client task develop readytouse solution maintaining customer data single repository targeted healthcare segment ecm system used enhance maintain quality professionals data primary areas focus data surround hcp master data address specialty solution also features sales team customer alignment analysis development data administration maintenance activities performed involved design documentation various process flows services used apache tomcat server developing web based application involved configuration different environments like development testing production involved setting development servers test server configuration management worked team setup configuration management plan developed maintenance guides ecm application developed test plans ecm application system analyst november 2004 march 2005 company name city state wexonline system designed control expenditure drivers belonging account issuing charge cards system various workflows managing driver card creation maintenance processes integrated siebel acted crm repository activities performed transformed business process specifications technical specifications analysis design web application flow based mvc architecture using jakartastruts framework develop model action classes application developing struts framework used jsp servlets develop front end web tools developed ejbs session beans developed various processes processing http ftp activities xpath configurations various requirement application developed jdbc based connectivity applications education masters computer applications visva bharati university city state india bachelor science physics chemistry maths ranchi university city state india skills skills used idetools tibco mdm 832 cim 721 cim cim 70 cim62 tibco dq tibco patterns tibco business events 51 tibco ems 83 tibco business studio 35 tibco mdm studio 40 eclipserational rose magic draw ms vizio sql navigator toad frameworkconcepts master data management mdm solutions architecture project management configuration management system integration j2ee struts applicationweb server jboss weblogic apache tomcat languagestools core java javascript jdbc plsql shell scriptsql loader xslxslt os windows nt nt 40 windows xp unix database oracle sql server hands experience data deduping data matching merging using tibco patterns data analysisdata cleansingstandardizing tibco data quality toolstibco trained proffessional tibco business events 51 tibco ems 82 administration solutions architecture tibco educations,AUTOMOBILE
school library media specialist professional summary goal bring unique set skills experiences professional background position college career coordinator broken arrow public schools allow provide irreplaceable viewpoint ensure every student receives highest quality instruction day remarkably skilled developing quality activities presentations promote career awareness coursework designed effective education culturally diverse audience highly qualified experienced developing strategic plans enable school districts build community relationships wide range networking contacts established relationships local businesses local state national organizations student intern experiences strong interpersonal communication skills well ability work effectively variety stakeholders superior research development skills well organizational project management problem solving multitasking skills exceptional experience proven record success writing grants raising funds school government nongovernment sources excellent knowledge current trends social media web content digital communication platforms job related technologies experience company name august 2008 current school library media specialist city state chaired oklahoma sequoyah award committees required serving liaison authors publishers coordinating reading teams activities developing promotional material maintaining organization relationships stakeholders introduced raised funds implemented reading programs allowed notable author visit speak give signed books students school library two different schools using two different authors create implement college career instructional units guide students parents future planning plan develop annual literacy programs order raise awareness librarys purpose available resources rewards associated reading assist parents community technology needs develop maintain relationships school stakeholders design present educational programs lessons reinforcing 21st century skills 21st century learners using various technology advances analyze data research collaborate colleagues implement instruction supporting common core standards enhancing curriculum development integrating instructional technology company name september 2002 august 2008 school library media specialist city state wrote grants developed strategic marketing plans raise funds educational programs collaborated government nonprofit organizations establish integrated work plan utilize grant fundraising opportunities interpreted enforced provisions state education federal justice codes rules regulations effectively used books internet current professional journals generate ideas library purchases significantly increasing student interest participation company name august 1999 september 2002 english language arts teacher city state prepared course outlines lesson plans education material provided engaging rigorous learning experiences students collaborated team members plan develop organize promote integrative instruction assisted district professional development teacher training education northeastern state university may 2015 masters education school administration city state school administration university oklahoma may 2003 masters library city state northeastern state university december 1998 bachelor arts education english city state education english secondary principal test taken 72014 library media specialist pk 12 american literature 7 12 english literature 7 12 world literature 7 12 grammar composition 7 12 affiliations software information industry association 2014 2013 siia codie awards oklahoma library association oklahoma sequoyah award committee administrative team chairman oklahoma sequoyah award intermediate reading team oklahoma sequoyah award young adult reading team intellectual freedom committee american library associationyoung adult library services association outreach young adults special needs committee accomplishments federal emergency management agency fema emergency management institute iacp juvenile justice training technical assistance safe schools community service oklahoma medical reserves corp okmrc jps foundation jenks hometown huddle skills curriculum development educational programs english fundraising funds government grants instruction lesson plans profit promotional material reading research strategic marketing teacher author composition,ARTS
digital advertising operations intern skills customer support multitasking general computer repair skills skills organization involvement adobe creative suites photoshop indesign microsoft office google docs proficient social media facebook twitter tumblr instagram etc extensive art history knowledge studio art fluent asl american sign language experience city state digital advertising operations intern 052016 082016 assisted digital advertising operations manager daily tasks including pulling metrics open sent click rates total impressions etc launching ads coordinating finished ads clients creating scheduling newsletters promotional travel food emails posting blogs adjusting copy making corrections needed site content including directories also completed outline video series magazine interns skillsknowledge acquired double click publishers google analytics wordpress live intent hubspot company name city state 082014 012014 assisted students computer needs desktops laptops basic support repairs checked students monitored students ensure safety rule compliance restocked printing supplies performed basic printer repairs needed ensured clean organized facilities company name city state 102012 122015 supported served customers tasting room handled purchase transactions receiving cash credit card payments organized wine inventory related merchandise updated wine club members upcoming events restrictions changes memberships prepared restocked tasting room ensure quality service opened closed facilities including indoor tasting room outdoor pavilion grounds cash register set end day balancing skills acquired customer relationship management confidence dealing people money management multitasking organization inventory management basic computer skills company name city state supervisor key holder 102010 current supervise day day activities two largescale college bookstores provides service university texas dallas community area community colleges manage textbook rentals purchases buybacks coordinate book orders wholesalers publishers handle escalated issues third party sellers coordinate scholarship eligibility schools ordering payment academic disability perform collection calls leased books report uncollected funds collection agencies assist spirit wear selection ordering designing marketing campaigns inventory responsible opening closing stores skills acquired people management supervisory skills customer service communication time management collections vendor management relationships inventory management education training bachelor science journalism mass communication advertising art design december 2015 texas state university journalism mass communication advertising art design general advertising course work including advertising media sales ad copy layout 1 2 media planning visual communication writing mass media media law ethics advertising campaigns advertising media sales art history studio art including digital studio painting 2d art drawing interests participated one club advertising boot camp gsdm may 2015 mentor program built mock creative campaign popeyes chicken student association campus activities member texas state ad club member networking program participated competitive soccer 10 years skills academic adobe photoshop ads advertising ad copy american sign language art basic book cash register closing computer repair basic computer skills content credit customer relationship management clients customer service customer support designing desktops funds google analytics drawing indesign inventory management inventory laptops layout 1 law people management marketing media planning money microsoft office multitasking newsletters painting printer quality receiving repairs safety sales scheduling supervisory skills time management vendor management video additional information participated one club advertising boot camp gsdm may 2015 mentor program built mock creative campaign popeyes chicken student association campus activities member texas state ad club member networking program participated competitive soccer 10 years,DIGITAL-MEDIA
hr generalist summary young dedicated focused office administrative assistant excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking role increased responsibility authority skill highlights microsoft office proficiency selfdirected excel spreadsheets professional mature meticulous attention detail strong interpersonal skills resultsoriented keen understanding grammar strong problem solver dedicated team player executive presentation development ability maintain confidentiality accomplishments received merit raise strong attention detail exemplary customer service teamplayer attitude extra mile award2009 2011 increased office organization developing efficient filing system customer database protocols experience hr generalist april 2013 october 2013 company name city state served central point contact employee relations matters processed onboarding new hire paperwork ensure employees company system employment payroll purposes managed receptionist area including greeting visitors responding telephone inperson requests information served central point contact outside vendors needing gain access building supplied key cards building access employees visitors managed employee personnel files made copies sent faxes handled incoming outgoing correspondence created powerpoint presentations used business development organized files developed spreadsheets faxed reports scanned documents maintained uptodate employee spreadsheet office administrative assistant june 2009 august 2012 company name managed receptionist area including greeting visitors responding telephone inperson requests information screened telephone calls inquiries directed appropriate designed electronic file systems maintained electronic paper files maintained front desk reception area neat organized fashion dispersed incoming mail correct recipients throughout office made copies sent faxes handled incoming outgoing correspondence created powerpoint presentations used business development organized files developed spreadsheets faxed reports scanned documents received screened high volume internal external communications including email mail served central point contact outside vendors clients needing gain access building planned meetings prepared conference rooms maintained uptodate office contact chart answered client questions regarding retirement military buyback options resolved issues developed employee handbooks processed retirements military deposits mentored coached trained team members increase productivity identified inefficiencies made recommendations process improvements waitress august 2010 december 2010 company name city state assisted guests making menu choices informative helpful fashion maintained knowledge current menu items garnishes ingredients preparation methods delivered exceptional service greeting serving customers timely friendly manner appropriately suggested additional items customers increase restaurant sales promptly served food courses alcoholic beverages guests answered questions menu selections made recommendations requested effectively communicated kitchen staff regarding customer allergies dietary needs special requests regularly checked guests ensure satisfaction food course beverages managed closing duties including restocking items reconciliation cash drawer skillfully anticipated addressed guests service needs consistently adhered quality expectations standards delivered exceptional friendly fast service accurately recorded orders partnered team members serve food beverages exceeded guests expectations stocked maintained silverware linen condiments education bachelor arts psychology 12 2012 north carolina agricultural technical state university city state united states skills business development central point contact closing client clients email employee relations fashion fast faxes meetings access mail office powerpoint presentations neat payroll personnel quality receptionist reception sales spreadsheets spreadsheet telephone employee handbooks,HR
digital media producer summary experienced innovative digital media producer expertise video production videographer sound recordist editor postproduction artist able work autonomously collaborate team produce highest quality production standards passion constantly learning developing sharing new video skills colleagues highlights advanced shooting skills experienced video cameras dslrs advanced editing skills using adobe premiere pro expertise sound recording sound mixing ability bring stories life visuals music experienced aerial imaging drone pilot experience teaching students experience directing oncamera talent able work multiple projects simultaneously able collaborate team lead project able create animated titles vfx proficient adobe photoshop illustrator excellent communication writing skills experience digital media producer 052010 current company name city state produced video audio content highest quality production standards promote clients objectives bring stories life including content corporate applications web sites education commercials applications maintained awareness developing technologies best practices media production interacted clients providing excellent customer service maintained library digital assets teaching assistant computer lab technician 092009 052010 company name city state assisting professor philip palombo served teaching assistant freshman class video production editing led discussions screened relevant videos handson assisted lab also served computer lab tech time troubleshooting problematic computers software use education master arts digital media productioncommunications 2010 rhode island college city state usa completed graduate program media studies concentration digital media productionart included video theory video production well animation video art classes animation adobe effects 2010 independent study mentor city state usa private mentorship independent study animation adobe effects dennis hlinsky rhode island school design advanced video editing 2009 apple nyc city state usa week long training course apples final cut pro 7 editing software taught concepts beyond basic editing compositing color correction video compression continuing education video production technology 2008 rule boston camera city state usa regular attendant monthly rule boston camera learning labs staying abreast current video technology media production best practices since 2008 accomplishments served sound recordist dit video series visions future harvard university law school profound series featuring professor roberto unger acquired new york times permanent archive portion viewable produced video presentation sixth annual catwalk campground dinner fashion show fundraising event major fundraising event autism project raising 200000 planned shot directed crew 4 oncamera talent interviews special guests including miss olivia culpo miss rhode island usa would crowned miss universe later year created message autism awareness education within entertainment supervised collaborated postproduction team editing color correction special effects music dvd authorship distribution received multiple awards including best dvd autism awareness 2012 initiated afterschool video production program middle school high school students scituate rhode island instructed students video production techniques including camera lighting sound mixing editing supported students objectives assisting developing stories bringing screen additional skills drawing storyboarding explaining complex topics simple terms problem solving troubleshooting directing oncamera talent sound design recording remixing sweetening musical scoring video format conversions codecs communicating others writing spelling grammar punctuation public speaking voice overs available international travel,DIGITAL-MEDIA
hr manager professional summary senior hr professional continuous improvement approach building supporting organizations driven hr manager bringing innovative approach human resource management creating teamdriven environment fosters room development growth dedicated hr professional strong grasp employment laws compliance issues benefits plans successfully introduces process improvements staffdevelopment initiatives drive corporate goal attainment creative business partner dedicated developing unique employee orientation training programs generate loyal knowledgeable staff skills administrative adp backup benefits bookkeeping clarify competitive customer service database delivery documentation employee relations filing government hr human resources human resource insurance job analysis labor relations law enforcement team building letters market meetings mail office payroll processing payroll personnel policies processes project management proposal quality recruiting recruitment safety strategy employee handbooks vendor management vendor management vision yearend work history hr manager 062016 current company name – city state developed evolved departments mission workflows structure continuously developing improving processes everchanging environment implemented companys first sourcing tracking system built comprehensive employee recruiting strategy allowing fill 50 positions period 9 months cut cost per hire reduced average days fill positions achieved department goal reducing turnover placed new benefits broker coordinated implementation new benefit programs ensuring current competitive educated advised employees group health plans voluntary benefits 401k retirement plans managed aspects leave administration including employee notifications vendor management disability programs health benefits developed new process employee evaluation resulted marked performance improvements handled understaffing disputes terminating employees administering disciplinary procedures resolved employmentrelated disputes proactive communication offered fair equitable compensation comparing current salaries market pay audited workplace employee management policies procedures developed enforced company policy procedures relating phases human resources activity sr hr generalist 012015 052016 company name – city state acted liaison maintained open lines communication directors middle management frontline employees developed company personnel policies standard operating procedures employee handbooks established monitored employee pay scales audited workplace employee management policies procedures educated advised employees group health plans voluntary benefits 401k retirement plans built comprehensive employee recruiting strategy managed employee rewards programs conducted job analysis job evaluations resulting quality job specifications developed innovative newemployee orientation programs including safety training shadowed employees determine accurate description duties skills required position developed enforced company policy procedures relating phases human resources activity managed aspects leave administration including employee notifications vendor management disability programs health benefits benefits administrator 012014 062014 company name – city state closely partnering brokers minimize yearoveryear cost increases medical dental vision health plans organized districtwide benefits fair provided handson customer service 2500 district employees retirees educated advised employees group health plans voluntary benefits retirement plans human resources supervisor 082013 022014 company name – city state led comprehensive safety training 55 staff members handled understaffing disputes terminating employees administering disciplinary procedures resolved employmentrelated disputes proactive communication coordinated work activities subordinates staff relating employment compensation labor relations employee relations developed company personnel policies standard operating procedures employee handbooks developed facilitated newhire orientations audited workplace employee management policies procedures educated advised employees group health plans voluntary benefits 401k retirement plans built comprehensive employee recruiting strategy developed innovative newemployee orientation programs including safety training acted liaison employees insurance carriers resolve problems clarify benefits human resources generalistadministrative assistant 022013 082013 company name – city state conducted background checks candidates obtaining information law enforcement officials previous employers references evaluated timecards accuracy regular overtime hours updated presentation documents compensation committee review captured key feedback employees exit interviews supported human resources staff new hire orientations monthly departmental meetings implemented tracking database employee professional development licensure renewal credits coordinated employment offers management extended offers selected candidates researched payroll cobra disability fmla issues reviewed human resource paperwork accuracy completeness verifying collecting correcting additional data managed aspects leave administration including employee notifications vendor management disability programs health benefits developed company personnel policies standard operating procedures employee handbooks conducted employment verifications investigations built comprehensive employee recruiting strategy shadowed employees determine accurate description duties skills required position developed enforced company policy procedures relating phases human resources activity acted liaison employees insurance carriers resolve problems clarify benefits processed unemployment claims acted company representative unemployment hearings human resources assistant 092008 022013 company name – city state performed various administrative functions including filing paperwork delivering mail sorting mail office cleaning bookkeeping managed employee exit interviews paperwork provided backup payroll needed recruited screened qualified potential employees developed facilitated newhire orientations conducted employment verifications investigations facilitated criminal background check process new hires conducted background checks candidates obtaining information law enforcement officials previous employers references supported human resources staff new hire orientations monthly departmental meetings implemented tracking database employee professional development licensure renewal credits entered personnel subcontractor data central database coordinated conducted new hire preinterviews assisted management staff annual yearend processes data audits accurately prepared government compliance reports proposal requests employee data addressed resolved general payrollrelated inquires sent notices employees subcontractors regarding expiring documentation reviewed human resource paperwork accuracy completeness verifying collecting correcting additional data completed employee employment verifications unemployment paperwork timely manner reviewed corrected job offer letters completeness accuracy approving delivery education bachelor science business management 2009 university phoenix san jose learning center city state business management mba 2010 university phoenix city state mba human resources 2018 notre dame de namur university city state human resources,HR
assistant vice president highlights ms office suite markit cass ii brokerage system hp quality center impact pegasystems bloomberg reuters doddfrank fatca emir isda chips swift experience assistant vice president february 2013 current company name city state oversaw domestic migration post trade confirmation function included training management team 11 drafting structured rates credit products accordance isda standards adherence dodd frank cftc emir liaise legal credit salestrading teams negation execution mcas high volume complex clients create review documentation templates newly created bespoke products resolving client language disputesdiscrepancies manages various dfx project initiatives intended implement strategic solutions standardize client operations increase efficiency mitigate operational risk satisfy regulatory requirements represents barclays international swaps derivatives association industry working groups discuss industry trends changes corporate banking global payments risk control project management managed large global insourcing project resulted multimilliondollar cost savings firm project includes facilitating uat regression testing newhire training post migration analysis reporting screened investigated financial transactions messages potential violations ofac sanctions aml regulations assisted rejectionblocking financial transactions deemed violation regulatory andor internal policy created daily mis reporting senior management actively participated weekly management governance meetings middle office analyst may 2006 february 2013 company name city state provided portfolio management support jpmorgan credit executives within corporate financial institution group portfolio performed analysis client financial statements fund prospectus prepared reports around net asset values fund performance large variance metrics related ib client risk profile assisted client annual review process ensured process completed accordance jpm internal risk policies monitored client trading activities outstanding exposure profile createdresized credit lines necessary reported subsequent trading violations credit compliance officers review participated planning implementation testing system enhancements credit infrastructure applications executed credit rapid exposure drill red financially distressed clients reducedmitigated credit risk jpmorgan investment banking derivatives senior analyst supervised team 5 individuals acts first level escalation settlement client service related issues confirmed processed presettlement exceptions approximately 7500 cash flows annual basis derivative products provided operational support analysis large derivative processing exercise enabling ppb trading desks risk weighted average decrease 1billion executed risk analysis cash flow breaks prioritization aged outstanding items production subsequent mis ensure firm compliance sox act investigated settlement breaks assisted swaps rates accounting team reconciliation jpmorgan derivative accounts resolved external client inquiries provides exceptional service adherence strict internal slas industry standards project analyst company name developed business process models operating models future integrated state jpmorgans us securities platform coordinated dynamic uat testing plan manages execution thousands uat test scripts various core operations groups effectively tracking project benchmarks milestones critical issues performed gap analysis heritage jpm heritage bear stearns procedures eliminate potential gaps operational procedure reducing risk negative client impact post conversion managed air traffic control function various conversion integration efforts within jpmc fixed income listed options business created forecast models project plans various fixed income listed options departmental initiative education licensed pennsylvania real estate agent honors certificate april 2013 temple university real estate institute may 2007 university maryland city bs finance robert h smith school business finance interests greater life christian center treasurer trustee january 2012 present cocaptain jpmorgan recruiting team university maryland college park august 2007 february 2012 manage end end recruiting hiring process univ md full time analyst interns philadelphia youth network pyn mentor seminar facilitator young friends pyn june 2005 november 2007 additional information honors national society collegiate scholars deans list primannum honor society leadership experience greater life christian center treasurer trustee january 2012 present cocaptain jpmorgan recruiting team university maryland college park august 2007 february 2012 manage end end recruiting hiring process univ md full time analyst interns philadelphia youth network pyn mentor seminar facilitator young friends pyn june 2005 november 2007 skills accounting analyst banking bloomberg business process cash flow conversion credit credit risk client clients derivatives documentation drafting senior management financial financial statements fixed income hp investment banking isda legal meetings ms office suite migration mis policies project management project plans quality real estate reporting reuters risk analysis sales securities scripts strategic structured swaps swift,BANKING
team leader machine operator career overview dedicated focused administrative support specialist excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking role increased responsibility authorityversatile medial assistant offering administrative experience corporate nonprofit office environments core strengths excel windows microsoft office spreadsheet power data entry dos multi office tasks multi phone lines bls pft injections urinalysis ecg leadership production worker medical assistant inspector quality control customer service general office patient care phlebotomy team leader cash handling call center telemarketing hilo driver accomplishments patient care delivered compassionate care exceeded hospital requirements successfully provided quality care number patients healthcare environment helped patients serving meals feeding necessary ambulating turning positioning bed work experience 052012 012015 team leader machine operator company name city state earned fast track promotion team leader oversaw production workloads ensured materials properly loaded coated counted packaged accurately according company procedures helped achieve company goals supporting production workers inspected finished products quality adherence customer specifications monitored adjusted production processes equipment quality productivitycalibrated adjusted equipment ensure quality production using tools calipers micrometers maintained logs lists files promptly completed necessary paperworkinspected finished products quality adherence customer specificationsmonitored adjusted production processes equipment quality productivity 032004 082010 home healthcare provider company name city state adls exhibited compassionate care communication regard issues death dying administered simple range motion exercises comforted patients provided reassurance encouragement 072008 042010 home healthcare provider company name city state completed submitted clinical documentation accordance agency guidelinesmassaged patients applied preparations treatments liniment alcohol rubs heatlamp stimulationobserved documented patient status reported patient complaints case managerplanned prepared served meals snacks according prescribed dietsprovided transportation assistance companionship clientscleaned organized patients living quartersperformed household tasks laundry dusting washing dishes vacuumingfacilitated games activities engage clientspositioned residents comfort prevent skin pressure problemsassisted transferring residents wheelchairs adaptive equipment 042007 042009 medical assistant company name city state managed receptionist area including greeting visitors responding telephone inperson requests informationkept facility stocked necessary supplies equipment instrumentsprepared patient rooms prior arrivalcollected urine fecal samplesdesigned electronic file systems maintained electronic paper files 102000 122003 administrative assistant company name city state managed receptionist area including greeting visitors responding telephone inperson requests informationhandled media public relations inquiriesserved central point contact outside vendors needing gain access buildingdispersed incoming mail correct recipients throughout officemade copies sent faxes handled incoming outgoing correspondencemanaged daily office operations maintenance equipment educational background 2014 associate science business management henry ford community college city state wayne office administration coursework coursework human resource microsoft office applications management business administration 2005 diploma medical assistant lawton school city state oakland coursework anatomy physiology health assessments medical assistant medical receptionist medical billing medical records assisting minor surgery certifications certificate lawton school mi bls medical assistant hha skills customer service receptionist retail sales administrative assistant correspondence medical assistant training clients sanitation billing bookkeeping medical records std counseling business management cash handling data entry dos excel general office mental health microsoft office multi phone phlebotomy quality control telemarketing,HEALTHCARE
general managerfitness director executive profile highly motivated team oriented professional wants contribute organization utilizing recognized achievements management emphasis employeecustomer relations program implementations training employee development recognized exceptional leadership skills ability communicate well excellent work ethic professional experience general managerfitness director december 2013 current company name city state manages supervise approximately 30 fitness club employees implements creates fitnesswellness programs encourage reward offer incentives members maintain regular exercise program performs assessments offers recommendations healthier lifestyle encourages members maintain regular exercise program assist instruct motivate members provided knowledge training principles basic information relating fitness develops promotes active member programs including corporate wellness activities increase members feelings selfworth accomplishment enhances mentors develops conducive personal training group fitness programs coordinates fitness center repairs maintenance assist leasepurchase agreement new equipment facility writes researches analyzes information data support position executive management prepares policies procedures management review obtains approval plans directs inception event completion create monitors budget assigns tasks schedules markets advertises events provides midlevel supervisory controls implements planning development evaluation promotion comprehensive fitness center programs services researches develops new programs classes operating policies procedures revenuemarketing sources variety fitness health leisure recreational cultural sports programs works closely sales marketing team generate sales initiatives social media grass roots marketing monitors daily sales activities meets management team regularly provide updates sales promotions performs various duties assignments necessary required assistant manager educator lululemon athletica october 2012 december 2014 company name city state present retail floor floor manager educator 75 working hours educated guests product community culture community events liaison coordinating events metro atlanta oversee execution certain deliverables manager checklist include inventory product andor community education created daily strategies meet daily weekly monthly quarterly revenue goals presented forecast numbers meet hourly headcount goals represented store required meetings conferences handson roll development coach educators key leaders performed personnel reviews evaluations according schedule submitted subsequent change notices timely manner performed completed additional projects duties assignmentsas required andor request direction store manager advocate lululemon athleticas values general manager june 2007 october 2012 company name city state supervised 13 personnel aspects relating club operation coordinated schedules keeps accurate records attendance absences provided guidance training motivation staff conducted regular staff meetings monitored evaluated work performance personnel created maintained positive work environment within facility managed budget revenue 950k expenses exceeding 620k exceeding budgeted goals prepared provided accurate financial information corporate office university timely manner solicits prospective corporate individual members add current membership base 1500 provided information prospective members regarding club facilities programs membership procedures pricing policies conducted regular creative sales activities encouraged members maintain regular exercise program assists instructs motivates members provided knowledge training principles basic information relating fitness developed promoted active member programs activities increase members feelings selfworth accomplishment approved health club related bills received forwarded approved documents corporate timely manner provided accurate personnel payroll information corporate timely manner including payroll data independent contractors aerobic instructors personal trainers massage therapists performed personnel reviews evaluations according schedule submitted subsequent change notices timely manner maintained cleanliness operation safety club facilities equipment ensured duties assigned assistant manger wellness coordinator fitness associates performed accordance corporate csu standards performed various duties assignments necessary required fitness coordinator march 2006 june 2007 company name city state responsible coordinating group exercise programs approximately 600 employees creating monthly schedules recruiting new instructors organizing specialty classes conducting evaluations creating annual surveys supervises 3 fitness specialists oversees entire fitness area compliance acsm guidelines completes appointment book scheduling delegates responsibilities monitors floor coverage facilitates quarterly house trainings responsible creating company wide monthly newsletter weekly fit tip oversees content company wide website generates incentive programs fitness challenges speak facilitate health fitness wellness presentations onsite offsite employees contractors assists delivery health promotion programs seminars health fairs wellness tables promotional tables screening etc accountable internship program contacting schools interviewing potential candidates creating assignments evaluating interns conducts group exercise classes fitness assessments using acsm guidelines program sessions equipment new member orientations submits biweekly payroll 6 group exercise instructors monthly group exercise totals averages 15 classes assists daily administrative duties clean check equipment issues andor problems ownerinstructor march 2004 may 2005 company name city state owned operated aerobic studio offered 8 10 fitness classes daily conducted scheduled classes managed staff 5 certified instructors responsible general maintenance repairs business equipment fully responsible physical financial aspects studio attended community city council business owners meetings monthly basis responsible entire studios advertising marketing managed annual budget 45k wellness director aerobic coordinator july 2001 february 2004 company name city state managed supervised wellness department consisted approximately 30 employees managed 30 group fitness classes 25 fitness assessment appointments implemented evaluated new classes adult youth programs enforced rules regulations prepared annual departmental budget 230k include expenses fundraising gift giving responsible employees monthly payroll pay raises annual reviews disciplining training development coordinated fitness center repairs maintenance assisted leasepurchase agreement new equipment facility participated monthly staff cabinet meetings actively motivated staff positive team building activities attitude lead developed member response team adhering member suggestions member appreciation events receive character development award 2002 corporate fitness managerdirector february 1999 february 2007 company name city state responsible implementing coordinating group exercise programs personal training sessions wellness related activities 25 major corporations universities supervises 325 group fitness classes week 120 exercise leaders 4 area directors manages annual operating payroll budget 300k prepare collect monthly receivables prepares audit material annual workers compensation liability insurance estimates responsible company recruiting advertising marketing club managerfitness coordinator september 1997 february 1999 company name city state established maintained member relations sales member services coordinated taught approximately 6 aerobic classes implemented training programs instructors members responsible club appearance maintenance processed daily sales log calculations biweekly payrolls education bs holistic nutrition 2010 clayton college natural health holistic nutrition accounting management human resources 1992 california state university accounting management human resources skills microsoft windows microsoft powerpoint microsoft outlook microsoft access skills internet explorer social media,FITNESS
unit publicist summary utilize develop skills acquired significant work experience fields public relations marketing advertising fashion event planning willing travel skill highlights media relations special events planning public relations expert project management promotional campaigns enthusiastic dedicated team player problem solving exceptional writer organized efficient deadlinedriven experience 122010 052015 unit publicist company name city state secured coverage broadcast print media outlets coordinated press tours film set planned red carpet screening fox2 detroit 112014 012015 freelance publicist manager new business development company name city state wrote press releases conducted media outreach collaborated internal marketing materials strategized new business opportunities established communication potential new clients counseled film industry public relations procedures 052014 062014 freelance social media marketing manager company name city state developed social media strategies content calendars client accounts managed social media sites posted content daily across social media platforms surveyed internet brand related topics conversation engaged dialogue tracked customer issues analyzed current social media metrics engagement 042013 062013 freelancer company name city state conducted media outreach several client initiatives monitored media coverage executed research produced social media posts behalf clients via pinterest facebook twitter etc drafted press releases proofread previously written releases 012012 042012 production assistantvolunteer company name city state created social media marketing campaigns michigan fash fest wrote press releases compiled media lists comprehensive targeted databases reviewed michigan fash fest website accuracy troubleshot computer network communication issues attended documented numerous client meetings set staffed several promotional events 102009 102011 office manager company name city state employed marketing public relations campaigns coordinated speaking engagements cultivated social media presence developed company website successfully executed search engine optimization seo platform managed staff handled financial components business oversaw daytoday business operations built maintained patient relationships 122010 072011 costume designer company name city state developed wardrobes footwear accessories materials supervised costume fittings cast members made alterations studied script story lines conceptualize appropriate costume styles ensured design concepts provided director producer achieved 082008 102008 assistant style writerevent producerstylist company name city state photographed reviewed designers springsummer 2009 collections mercedesbenz new york fashion week assistant style writer michigan chronicle published michigan frontpage september 19 2008 coproduced aka fashion show staffed managed backstage area show ie models clothing accessories etc acted costylist attended detroit fireball 2008 fashion designers new line launches media representative fuzion magazine outlets review photograph collections interview designers 022008 062008 associate company name city state participated pepperdine university downtown center business improvement development dcbid experian accenture debeers los angeles urban league accounts wrote byline pieces submitted toptier publications ie los angeles times los angeles business journal orange county register participated new business pitch developed rfps several new business opportunities assessed media opportunities pepperdine university created editorial calendar remaining 2008 calendar year attended several events functions client behalf conducted media outreach secured 5 media placements composed press releases media alerts well pitching materials attended weekly client meetings compiled weekly pr reports distributed client internal team 022007 122007 account coordinator company name city state participated hyundai motor america hyundai hope wheels bmw group designworksusa accounts secured 12 media placements generated media lists conducted media outreach various projects conducted new dealership announcements wrote press releases media alerts pitch emails media relations materials assisted planning logistics execution staffed spring fall hyundai communication summits managed hope wheels scholarship events coordinated ceremonial checks hyundai hope wheels 2007 tour prepared various awards entry binders prsa prism 2007 ketchum kudos pr week awards implemented catalog system print broadcast media clips executed daily weekly media monitoring compiled media coverage reports formulated weekly pr coordinator reports bimonthly status sheets generated monthly activity reports budget status reports hyundai hyundai hope wheels billing produced monthly pr outlooks media opportunities bmw group designworksusa attended hyundais product immersion day 082006 022007 intern company name city state interacted directly clients daily basis wrote press releases pitch emails composed numerous result trackers pitched national local media participated viva paper towels whitewave foods horizon organic silk soymilk conagra david sunflower seeds orville redenbacher hebrew national healthy choice best buygeek squad scott flushabilityhalftime flush jim beam sauza rotorooter accounts formulated daily monitoring reports well compiled weekly monitoring summaries generated media lists organized quick view reports various client projects prepared ekits pr newswires facilitated holiday event geek squad planned executed event david good seed award grand prize winner organized longlead monitoring assignments outlines coordinated sizzle reel viva towels assisted new business pitch worked closely senior level staff 122005 042006 intern company name city state supported planning execution frigidaire glacier lounge sundance film festival sorted maintained celebrity donated clothing frigidaire glacier lounge event partnership clothes back participated frigidaire krafts good seasons milk web planters peanuts wine market council accounts pitched national local media publications brolls secured 28 media placements high profile accounts interfaced directly vendors signage development numerous projects prepared detailed editor bios use subsequent pitches executed extensive research detailed planning new business development developed successfully executed complex sponsorship opportunity kraft singles staffed frigidaireelectrolux booth kitchen bath industry show kbis assisted corporate events 092005 122005 marketing coordinator company name city state developed redesign strategy loris website photographed store inventory wrote copy website assisted customers purchases shoes accessories maintained relationships customers managed instore promotions generate traffic 072004 092005 sales associate company name city state assisted customers purchases shoes accessories closed 97 initiated sales maintained relationships collaborated owner marketing inventory strategy 052004 082004 intern company name city state devised successfully established working budgets timeline video still photography shoots managed coordination purchasing stock photography print ads promoted account lead multiple direct mail pieces maintained updated status reports attended weekly internal team client meetings reviewed advertising materials accuracy completeness work education may 2005 bachelors degree public relations marketing advertising university michigan city state awards 2007 ketchum silver kudos award hyundai veracruz launch 2007 prsa prism award hyundai sonataregis kelly trivia gogo promotion 2007 prsa prism award hyundai elantra mash seek 2007 prsa prism awards excellence hyundai launches genesis new brand identity headliner award ketchum passion precision award ketchum michigan merit scholar received multiple weber shandwick intern week awards recognition excellence award work frigidaires sundance film festival event computer skills microsoft word excel access powerpoint outlook works onenote publisher entourage sprout social hootsuite canvas tweet deck factiva lexisnexis bacons mediasource adobe photoshop illustrator indesign acrobat mac softwareprograms final draft 7 sap pr trak roxio,PUBLIC-RELATIONS
general manager board member executive profile high performing customer relationship management bpo executive proven experience managing high growthcomplex operations serving diverse industries include wireless technology insurance healthcare consumer services change agent welldocumented history growing assets expanding client relationships setting effective strategic direction building platform consistent operational execution proactively developing talent processes culture continuous improvement professional strengths executive general management strategic planning operations multichannel contact center etc business development pl management account management talent organizational development crossfunctional leadership selected achievements senior vice president operations asurion proactively reengineered operations enabling revenue grow 400 million 2 billion two years improving margins customer satisfaction subscriber retention professional experience 012011 012013 general manager board member company name city state client cmp provides case intake solutions legal industry lead team 100 associates facets business operations include contact center client services sales financial management proactively implemented strategic plan reengineered business operations resulting 100 increase revenue 51 increase client retention less two years positive liquidity event asurion chose leave corporate environment time raise two sons single parent achieve goal becoming entrepreneur 012007 current chief executive officer company name city state 000 independent contractors managed pl 250 million expertise includes strategic planning call centerbpo operations customer relationship management business development account management human resource management entrepreneur started two businesses helped start two others completed dozens consulting service brokering engagements clients clients included perot systems revenue cycle management merck pbm eapc behavioral health dell sony verizon tmobile discover brightstar trusource labs nestgoogle citigroup mr thomas currently serves founder ceo contact management partners llc operations consulting business process outsourcing partner helps organizations better acquire retain optimize customer relationships effectively scalemanage operations cmp provides practical hands consulting focuses ensuring right strategy people process technology place aligned ensure satisfying customer experience profitable bottomline mr thomas graduate university south florida resides franklin tennessee two sons christopher michael 012004 012006 senior vice president operations executive team member company name city state 2 billion global organization providing insurance roadside assistance services wireless industry reported chief executive officer lead claims processing customer service technical support roadside assistance groups facets business operations 3000 associates located five locations network 10000 independent contractors pl 250 million clients included verizon wireless tmobile cingular alltel proactively improved operations intercompany collaboration resulting 100 million additional revenue cost per claim reduced 40 reships 16 customer satisfaction scores increased 84 93 012003 012004 vice president business development company name city state startup venture founded former ceo client logic providing offshore business process outsourcing services within apac region reported president helped create sales division acquired physician practice group establishing organization within healthcare marketplace 012002 012003 senior vice president company name city state 500 million global provider bpo services reported chief operating officer lead team 2500 associates four locations providing customer care sales technical support services managed pl 80 million supported clients include dell sony microsoft earthlink sears reengineered operations grow revenue 11 million margin 7 led global best class initiative reduced organizational attrition 40 011997 012001 vp general manager company name city state 500 million crm ecrm outsourced solutions provider fortune 500 reported presidentevp operations responsible facets business operations include strategic account management operations business planning 2400 associates within two locations pl 70 million clients included merck pharmaceutical mci world communications jc penney ty citibank hbo harland implemented operating processes sales support presentation resulted corpus christi business unit designated organizations model site used major prospective client visits learning place best practices proactively grew client 45 million 22 million within 30 months another client 65 million 16 million one year produced approximately 29 divisions revenue 35 gross profit utilizing 18 total assets 011994 011997 chief operating officer executive team member company name city state top 50 call center outsourcing company specializing b2b b2c sales reported chief executive officer lead 300 associates three locations providing inside sales services clients telecommunications financial consumer services functions include account management hrm fpa pl 12 million proactively improved quality assurance practices reduced cancelled sales 5 1 improved recruiting processes resulted 100 staffing objectives met within labor market 2 less unemployment 011993 011994 director tele company name city state 127 million direct marketing division providing home furnishing products reported president lead customer service sales administration human resources vendor relations implemented total process reengineering resulted improved service levels 55 90 reduced claim resolution time 50 implemented consultative selling strategy increased sales 49 developed inside sales initiative produced 3 million new revenue 011986 011992 director staff development company name city state 13 billion direct marketing electronic retailing organization reported ceo hsc svp human resources hsn responsible training development 7000 associates leaders multiple locations throughout north america request senior management served variety special assignments include starting customer service department canadian home shopping union avoidance within distribution center turning around travel startup acquired reservation company proactively developed program recruit train older workers produced flexible workforce increased sales reduced labor cost hsn received business partnership award american legion employer year award education bachelor arts prelaw university south florida skills account management p b2b behavioral health business development business operations business planning business process call center consulting contact management customer relationship management crm client clients customer satisfaction customer service customer care dell direct marketing entrepreneur senior management financial financial management fpa gross profit human resource management human resource human resources inside sales insurance legal logic management consulting market network organizational process reengineering processes quality assurance recruiting selling sales sales support staffing strategy strategic strategic planning technical support telecommunications vendor relations,BPO
hr manager summary human resources professional practical understanding business needs areas expertise include conflict management employee training highly effective incorporating creative leadership skills achieve business objectives directs projects improve efficiency meeting deadlines budget requirements highlights hiring retention training development recruiting compensationpayroll employee relations personnel records maintenance new hire orientation meeting planning workers compensation knowledge labor relations ms office excellent interpersonal coaching skills hris technologies staff training development human resources audits hr policies procedures expertise project management human resource laws knowledge appointment setting database management experience company name city state hr manager 012012 042015 planned directed coordinated human resource management activities maximize strategic use human resources maintained functions workers compensation recruitment personnel policies regulatory compliance key results new hire orientation onboarding activities hr functions offer letters hr metrics tracking reporting set interview scheduling candidates interview team represented company unemployment worker compensation hearings monitored implemented workers compensation aspects advising medical treatment informing wc attorneys updates monitoring medical restrictions helped implement states managed care program help reduce costs company verified processed candidate background information identified staff vacancies recruited interviewed selected applicants provided current prospective employees information policies job duties working conditions wages opportunities promotion employee benefits performed staffing duties including dealing understaffing refereeing disputes firing employees administering disciplinary procedures company name city state hr coordinatorassistant 032011 112012 provided high level support national director general manager well oversaw pga tour golf charity events 31 domestic international locations responsible tactical strategic human resource department oversight supporting functions employees key results managed drug screen background processes processed payroll related employee documentation assisted executing marketing promotional initiatives developed tournament players clubs pga tour brand teams coordinated travel logistics internal executives well interviewed candidates managed budget reports budgets providing weekly updates gm wrote press releases pr documents upcoming tournaments maintained audits tpc venues help stay compliance pga tour standards worked cohesively functional organizations levels deliver expected results company name city state hr representative 022009 032011 worked senior management create implement hr policies procedures recruit employees develop orientation training incentive programs manage leaveofabsence programs personnel records administer hr budget handle hr workplace issues provided high level support senior executives key results implemented programs policies areas training compensation structures benefits packages incentives newemployee orientation managed drug screen background processes well process maintain immigration documentation visa statuses negotiated salary offers signon bonusesrelocation packages annually exempt nonexempt level coordinated travel logistics internal executives well interview candidates managed budget reports ceo provided weekly updates provided support needed wrote employee manual covering issues including disciplinary procedures code conduct fmla policy benefits information introduced companys first web interview creating reduction interviewing costs later adopted companywide revised job descriptions across levels categories shadowed interviewed employees construct accurate picture duties skills required position involved union contract negotiations helped finalize create revised union contract company name city state sr executive assistant 012007 122008 provided broad range hr functions including recruiting training employees overseeing disciplinary action managing hr records resolved conflicts employees management coordinated health fairs promote employee wellness performed exit interviews key results trained member management team interviewing techniques best practices conducting workshops oneonone coaching sessions contributed sound hiring decisions scheduled meetings conference rooms made travel arrangements necessary oversaw calendars scheduled appointments behalf executive supported high level executives including ceo devised creative costeffective incentive moraleboosting programs including special events tiered awards structure increased employee satisfaction productivity compiled analyzed data monthly reports prepare directors presentations executive management company name city state sr executive assistant 022002 122006 provided support vice presidents commercial military operations insured trade show exhibits prepared presented planned communicated outcomes shows executives maintained budgets shows key results prepared reports completed shows budget analysis attendance profiles sales returns facilitated creation necessary graphics flyers registration forms announcements etc events final approval coordinated trade show involvementevent planning planned travel logistics executives customers domestic international company name city state human resource regional assistant 011998 012002 maintained deductions payroll administration benefits including pensions annuities health insurance life insurance dental insurance monitored workers compensation claims coordinated work employees insurance carrier well tracked reported accidents key results maintained department schedules hr files people soft data assisted supported hr policies programs including review salary processes performed initial interviewing back ground screening prepared presented reports involving hippa osha fmla workers compensation issues education 32019 notary public bachelor arts ba human resource management 2016 university pheonix skills benefits budget analysis budgets budget coaching contract negotiations documentation training employees event planning special events executive management senior management firing forms functional general manager graphics hiring human resource management human resource human resources hr insurance regulatory compliance letters logistics director managing marketing meetings payroll people soft personnel policies presentations press releases pr processes promotion recruiting recruitment reporting sales scheduling sound staffing strategic travel arrangements workshops,HR
web designer professional summary trained quality assurance specialist demonstrated history working pharmaceuticals industry skilled risk assessment regulatory summary writings documentation quality assurance quality system data analysis strong quality assurance professional masters computer science bachelors electronics skills work history web designer database designer one plus glasgow uk web designer nuclear disarmament glasgow uk office assistant iona community glasgow uk polling clark scottish parliament election 2004 care assistant bupa care home glasgow specific skills langages c c data base oracle sql web technologies aspnet html5 css3 dream weaver currently quality specialist 072015 current city preparation elemental impurity risk reports drug products api experienced developing risk analysis model conducting thorough risk assessment starting basic till final report generating regulatory summary approved elemental impurities reports us canada collaborate globally cross functionally cfts varying sites complete complex project goals sites ludwigshafen sligo cork ap16 puerto rico campoverdeeg gluten elemental impurities api metal catalysts author coauthor verify multiple risk control assessments pertaining elemental impurities gluten metal catalyst used abbvie drug products api indepth understanding ich q3d ema pharm eur usp glutenfda relation abbvie drug products assist compendial services heavy metal deletion project relation abbvie apis proficient ms word excel adobe acrobat power point visio commonly used software web master ibtn research group uic february 2014 till date duties developed official website ibtn research group weekly updation site details major events uploaded files photographs research works website user friendly interface even helps everybody clear idea ibtn assistant technical officer ato 012004 012005 company name south glasgow nhs trust uk duties data monitoring analysis recording updating data base sterilisation equipments working group work management responsible correct assembly checking packing marking items prior sterilisation operation range decontamination equipment performance routine user tests inputting records data required operation sterile services quality system maintaining records archives system needed quality standard traceability instrumentation skills aspnet adobe acrobat dream weaver api asp basic c c language c clinical research controller css3 client data management data base database database management digital video editor embedded c embedded system computer graphics html html5 logic access 2000 c excel exchange office power point ms word works nhs trust oracle 9 oracle oracle80 plsql page plc programming quality recording research risk analysis risk assessment scheduling simulation sql system design visio visual basics visual basic 60 visual basic60 web designer website web designing author education masters computer application computer application mca cmr institute management studies university banglore india pg title green house controller platform embedded c cx15 client nest cyber campus trivandrum kerala india including 6 months training mini projects data base management systems airline reservation visual basic60 sql information system design implementation employment exchange visual basic 60 oracle80 simulation modelling chemical reactor developed c interactive computer graphics galixean game using c language system programming editor developed c including basic requirements editor computer architecture parallel processing page replacement algorithms developed language c c p u scheduling graph developed c language bachelor electronics bsc 1999 electronics bsc digital video graphy courses data management clinical research vanderbilt university oracle 9i sqlplsql training oracle certified associate caledonian university glasgow embedded system cx15 keil compiler 6months training nest cybercampus mahatma ghandhi university city state design plc program logic controller based control system automatic connector assembling machine database management visual basics oracle sql access 2000 pentasoft india web designing asp html dream weaver pentasoft india ecdl certification sqa qualification flexicentre glasgow,DESIGNER
instructional designer summary tamantha uebele home health clinical analyst instructional designer 28 years experience home health hospice epic home health application 5 years enterprise install prohealth care tamantha served business analyst principal trainer application coordinator endtoend implementation system updates post golive build phase system upgrade went consulting analyst consultant providence health services led community connect home health implementation project involving discovery validation workflow design build testing northwest community hospital served build analyst home health team experience involved validation workflow design build testing clinical breakout sessions lahey health tamantha instructional designer leading home health agencys training environment build materials build classroom instruction integrated implementation continued golive support nova review testing system updates tamantha possesses expertise designing building implementing supporting home health hospice application well applications used home healths module run successfully adt cadence experience array epic functionality including facility profile department settings contact visit types reporting workbench print groups custom form build inbasket user provider build security templates settings cadence templates smart tools care plan build technical needs remote client qualifications epic home health clinical certification 2009 nvt 2010 nvt 2012 nvt 2014 nvt 2015 includes hospice epic principal trainerinstructional designer home health clinical ted 2010 highlights consultant experience lead home health implementation responsibilities including workflow analysis recommendations redesign presentations team member duties formal sessions include data gatheringdiscovery workflow validation integrated workflows building testing training 28 years experience home health hospice full project experience planning validation build testing golive maintenance optimization knowledge experience every version home health since 2009 including 2015 releases knowledge home care hospice regulations including oasis physicians orders care plans plans care equally qualified analyst instructional designer epic specific experience expertise application coordinatoranalyst specifics system analysis build testing system optimization versions 2009 2010 2012 2014 new releases 2015 workflow analysis development redesign validation build maintenance experience limited facility settings eaf profile settings lpr department settings dep contact visit types lct prc reporting workbench reports lrp build layout forms form groups including custom form build lfg inbasket classes pools messages routing verbal order build lvo user provider build emp ser linked templates subtemplates security points security classes ecl cadence templates editing patterns exceptions defaults blocks documentation build reports flowsheets care planning problems interventions management maintenance home health databases integrated workflows home care home hospice inpatient hospice facility integrated workflows intake scheduling clinical documentation quality billing security team application lead data couriermigration team application lead change control communications application lead business continuity access bcadowntime application lead provided enduser support clinical office users understanding epics community lead structure involving several regionsinstances epic training curriculum development development epic home health training materials including lesson plan matrix course companions training manuals competency checklists trainthetrainers credentialed trainer superusers classroom instruction endusers nonclinical courses development quick start guides tip sheets training environment build master patient build home health courses maintenance home health databases learning homes dashboard work experience instructional designer feb 2015 current company name city state clinical instructional designer home health wave 2 implementation user provider patient build mst training environment created update training materials powerpoint presentations quick start guides exercise books tip sheets classroom instruction various types classes clinical intake scheduling quality orders classroom planning including course content course structure class scheduling build maintenance learning homes dashboard contract analyst mar 2014 may 2014 company name city state contract ended early due customers decision postpone home health implementation analysis reengineering mapping current future workflows epic 2014 version discovery validation analyst team subject matter experts sme new record build edits security sers emps facility structure settings visit types contact types smart forms epic records project tracking multiple tracking tools led several care plan breakout build sessions clinical smes member several integrated workgroup sessions clinical content inbasket scanning lab data courier database manipulation management home health databases assisted instructional designer 2014 training tools consultant analyst jan 2013 dec 2013 company name city state lead analyst new community connect home health implementation data validationworkflow analysis existing agency implementing agency redesign several workflows build recommendations needed agency differences analysis build design testing change control led several presentations data gathering sessions involving multistate regulations workflows led nursing care plan breakout multistate build sessions application coordinatoranalyst principal trainer jul 2010 jan 2013 company name city state implementing home health home hospice hospice facility successful emr implementation analysis build documentation testing migrating updating databases clinical readiness lead analysis current workflows processes post golive modification managed system upgrades maintenance home health well home health laptop databases required remote client software epics home health module initial prep work build 2012 version upgrade principal trainer home health implementation environment build training materials build management tools databases classroom training administrative assistant jul 2009 jul 2010 company name city state designed reporting tool display clinician productivity management proving lead increased productivity created maintained department website linking communication training materials revised departments orientation process including organization processes workflows materials presentation orientation new staff members meditech ptct software schedulerhome health aide apr 1991 jul 2009 company name city state assisted three scheduling conversions paper electronic two additional conversions software changed patient care education associate arts information technology 2010 university phoenix,DESIGNER
coceo jillofalltrades willing relocate closer company summary handson producer effective bringing projects concept reality expert personnel project management passion overseeing entire production great idea morphing great inspiring entertaining film short music video summary skills freelance media production crew member onset office experience extensive experience dslrs lighting equipment talented creating producing supervising budgeting diverse range network independent productions detailorientated committed creating highquality finished products skilled editor background final cut pro 7x adobe software experienced development production postproduction strong sense grasping visual aesthetics excels relationshipbuilding organization making sound judgment pressure within tight deadlines production experience 092013 current coceo jillofalltrades company name city state create budget forms call sheets production schedules findhire human material resources liaison production team client conduct research project department company rentbuy production gear equipment ensure highquality shoots produce edit direct write film digital media content website includes movies music videos shortfilms etc updates social media pages youtube facebook instagram twitter take online courses better company branding growing following social media create unique inspirational concept videos brand target audience 1335years old create manage dream website make unique colorful graphics website social media outlets via photoshop illustrator · organize produce events films shoots workshops art showcases dream theworkshoot series · brand dreams message purpose company · create business plan finding investors clients corporate clientèle liaison anyone company wants connect dream train incoming interns employees 082015 082015 ac crew member company name city state collaborated team leadership key stakeholders key editing production decisions operator canon eos camera capture music video give artistic visual perspective capture cinematic purpose storytelling location scouting storyboarding drafted film budgets monitored expenditures set equipment production day lights camera music etc 082014 082014 production crew member contracthire company name city state answering directing phone calls picking dropping equipment payroll documentation lunch etc maintaining office craft service office supplies assisting wardrobe crew ad producer distributing ndas ensuring signature production crew members assistant breakdown set apart clean crew 092013 082014 multimedia intern company name city state film direct edit events campus commencements conferences open house convocations etc assist direct edit produce student projectsfilmsshorts scriptwriter script reviser student films personal films offcampus productions develop preproductions storyboards budget forms casting calls production meetings active 1st production assistant organize schedule delegate work crewmembers etc assist msu spokesman newspaper media journalist needs manage rental equipment dmc create digital media multiple departments campus assist live taping msus bear tv 082013 022014 intern company name city state location scouting mfics interviews transcribe interviews mfic assistant editor real marylanders reel jobs gather information maryland current film market arrange consolidate workloads meet deadlines stress importance teamwork 012014 012014 production assistant temphire company name city state handled performance contracts talent release forms minor release forms confidential audition results registered potential contestants along family friends file production contracts production office load unload production equipment direct traffic answer questions 2000 contestants helped head producers maintain direct organize contestants audition room 012013 092013 production intern company name city state support development production spicerack productions inc help create design website conduct script breakdown contribute scripttreatment changes research topics proposals help organize show funding equipment producers talent manage direct spiceracks social media network twitter facebook tumblr instagram etc accompany staff crew remote shoots possible assist producers assigned education 2014 bachelor fine arts filmtv production screenwriting morgan state university city state usa gpa gpa 37 gpa 37 magna cum laude honors graduate 2008 high school diploma colony high school city state languages beginner spanish chinese mandarin skills mac pc user experienced canon eos dslr camera operating systems advanced proficiency microsoft office word excel powerpoint outlook publisher adobe photoshop premiere illustrator lightroom expert final cut pro x expert social media outlets twitter facebook vimeo instagram linkedin pinterest wordpress tumblr blogger snapchat vine indiegogo kickstarted marketing skills creative strategies social campaigns etcwithin platforms,DIGITAL-MEDIA
manager executive chef profile results oriented manager thrives fastpaced competitive environments seeking position offering opportunities new professional personal challenge self starter positive cando attitude driven learn succeed areas expertise inventory control expense control supervision training strong presentation skills sound judgment computersavvy process improvement team building staff motivator business recovery sustainability conflict resolution media marketing cost reduction budget allocation diverse management experience natural leadership staff training supervision training skilled negotiator calm pressure complex problem solving inventory control adaptable exceptional time management skills operations start performance evaluations employee scheduling professional experience manager executive chef october 2014 current company name city state continually monitor rochester university fraternity house kitchens take appropriate action ensure food quality service standards policies sanitation standards consistently met assign tasks oversee direction employees ensure compliance food safety procedures quality control guidelines performed kitchen walkthroughs gauge timeliness performance excellent service quality monitor budgets rochester university chefs campus manage approve inventories budgets related culinary areas campus manage plan oversee culinary campus events developed variety menu items catering customers food allergies diet restrictions glutenfree vegan items designated rochester university primary competitor represent rochester university culinary competitions sous chef october 2013 june 2014 company name city state approved procurement requests banquet products managed updated day day database personal existing recipes budgeted food orders products maximize company profitability maintained standards responsible kitchen operations banquet events buffet lines responsible daily set stations general managerexecutive chef september 2012 october 2013 company name city state advanced 30 year family owned non profitable restaurant lucrative thriving business known locals favorite personally acknowledged local sun news myrtle beach tourist magazine culinary tourist websites top 100 myrtle beach chefs 3000 existing restaurants designed created implemented new restaurant catering menus consisting selfcreated recipes scheduled managed catering events reviewed approved food beverage billing invoices expense reports monitored budgeted inventory expenses managed daytoday tactical longterm strategic activities scheduled directed staff maximize productivity identified key growth opportunities implementation promotional events hired trained staff 20 food beverage preparation approved payroll reduced total operating costs utilizing online tools quicken coached mentored 25 employees staff members offering constructive feedback taking interest career growth chef de cuisine sous chef december 2010 september 2012 company name city state successfully simultaneously worked owner executive chef ernest bledsoe successfully manage restaurants recruited hired 20 new staff restaurant inventoried compiled maintained records food use expenditures ensured minimal product shrinkage secondary use products avoid waste managed food produce receiving process 100 accuracy led motivated restaurant personnel successful trained new staff cleaning preparing various foods cooking serving created special menu items event menus planned prepared food parties holiday meals special functions social events instructed cooks preparation cooking garnishing presentation food sous chef april 2010 december 2010 company name city state performed high volume kitchen executive chef frank lee supervised coached trained kitchen personnel prep cooks line cooks preparation cooking garnishing presentation food executed various kitchen stations including meat fish grilling saute preparing fine dishes special diet entrees often switched positions sous chef necessary chef position mid shift support changing needs kitchen staff supervised coordinated activities cooks workers engaged food preparation placed daily food orders kitchen manager july 2008 april 2010 company name city state scheduled kitchen service staff monitored safety sanitation food preparation inventoried food supplies liquor beer wine daily basis revised organized kitchen procedures optimize work flow internship associate degree culinary arts january 2008 june 2008 company name city state skilled proficient stations including prepping sautéing grilling end internship served average cover count 300 per night obtained firsthand experience international european french cuisine interned 5th year winning charlotte restaurant year education associate degree applied food science culinary artsfood beverage management may 2008 johnson wales university city state gpa 34 gpa gpa 34 certification food safety sanitation 2008 johnson wales city state certification national beverage service bartending 2008 johnson wales city state affiliations future business leaders america scholarship federal work study program award johnson wales achievement scholarship skills budgeting multibusiness operations management new business development profit generation food safety quality management customer relations vendor negotiations vendor partnerships time resource optimization inventory control management weekly payroll policies safety work flow,CHEF
finance manager plant controller summary ten years experience highvolume manufacturers demonstrating leadership strong project management execution skills instrumental reducing labor overhead 25 million contributing operational goals business profit strengths include financial reporting forecasting budgeting process internal control highlights highly motivated educated goal success orientated individual ten years professional work experience within us china eight years reckitt benckiser fortune 160 regal beloit fortune 713 profound knowledge management accounting cost inventory accounting familiarity general accepted accounting principles gaap strong organizational analytical interpersonal skills keen attention detail played key role core management team expanded roles supporting supply chain functions strategic financial planning expert business performance improvement knowledge gaap guidelines sox compliance certified public accountant cpa oracle jde global shop proficient microsoft office thrives pressure solutionoriented staff leadership development goal focusingmotivation flexibility adaptability adapt changes accomplishments cost reduction established coordinated robust plan control operations including period financial results variance analysis expense budgets cost standards together necessary controls procedures effectuate plan short long term drove 25m annual savings labor variable overhead gross margin improvement improved margin accuracy drove gross margin 36 yearoveryear increase provided accurate variance analysis sourcing team operation teams variance spending control analyzed gross margin customer gave valuable feedback sales team strategic planning margin improvement inventory control lead annual physical inventory identified discrepancies decreased finished goods inventory cycle count 50 coordinate material team inventory control assisted plant reaching lower days inventory outstanding dio team contributions expanded roles provided support supply chain functions work pressure limited resource time provided valuable insight support important decisions senior managers leadership truly respected peer provided guidance achieve goals stepped needed support experience finance manager plant controller nov 2013 current company name city state replaced prior cfo prior regal acquisition led key initiatives reestablished credibility finance team played key role management team improved margin accuracy drove gross margin 36 yearoveryear increase cogs reduction led obsolete inventory review drove significant reduction also assisted sourcing team improved dio reduction provided reliable timely project project expense capitalization amortization spending data departments prepared monthly quarterly forecast well annual operations planning including top line sales capital expenditure variable cost projects 46 year year reduction sga business three year long range planning improved finance closing process shorted closing duration 12 days closed 7 gaps added 5 control procedures ensure monthly financial reporting accuracy provided accurate timely reports mechanical finance group expanded roles provided support supply chain functions plant controller jan 2011 dec 2013 company name city state manage financial accounting functions manufacturing plant generating annual external sales 65m internal sales 35m accountability extends financial reporting products profit operating expense analysis capital project planning inventory control established coordinated robust plan control operations including period financial results variance analysis explanations expense budgets cost standards together necessary controls procedures effectuate plan short long term prepared monthly financial reviews submitted financial reports timely accurate basis strived continually improve financial reporting forecasting budgeting process standardized work lead hvac operation finance team create standard operating procedures sop job instruction breakdown jibs annual budgeting process continuous improvement pursuit work faster smarter core values springfield finance team selected contributions − communicated opportunities threats forecast assisted management team making decision taking actions plant achieve 78 operating margin 3 higher annual operating plan − analyzed supported plant manager execute one shift platform plant drove 25m annual savings lead annual physical inventory identified discrepancies decreased finished goods inventory cycle count 50 ensure internal control plant level operating effectively accounting department compliance corporate initiatives accounting standards us gaap − worked engineering manager variable cost productivity projects led financial analysis achieve 28m savings vs op plan 21m senior financial analyst jan 2007 jan 2011 company name city state tracked provided business leaders north america inventory reports plants logistics centers assisted plant controller 100m operational budget planning including labor variable overhead fixed overhead lead cost allocation project annual standard cost roll ensured implementation company cycle count policy monthly meetings operations adjustments audits counts quarterly basis monthly tracking validation count program quarterly audit finished goods inventory selected contributions − closed maintained reconciled plant general ledger − analyzed variances monthly basis tracked variances forecast reported deviations gaps management team − coordinated engineering manger conduct fixed assets audit accelerated calculation − conducted post audit review capital spending projects − oversaw monthly closing process report plant performance identified possible cost saving opportunities marketing manager jan 1998 jan 2000 company name city shanghai china attained sales 13 million us dollars year 1999 helped company establishing growing profitable business developed strategic marketing planning created new markets expanded customers base led projects initiating relationship customer developed project team end project completion education master accountancy accountancy 2011 missouri state university certified public accountant green belt trained lean six sigma 2011 master accountancy missouri state university bs accounting missouri state university bs accounting missouri state university international finance accounting business amsterdam business school international finance accounting studies amsterdam business school holland bs english shanghai international studies university city cn bs english shanghai international studies university shanghai china certifications certified public accountant skills budgeting forecasting financial analysis financial reporting cost accounting variance analysis cost reduction standard actual costing gaap hyperion continuous improvement inventory control six sigma trained certified public accountant resultsoriented mindset work pressure accountability adaptability team player energized motivated excellent interpersonal communication skills,FINANCE
engineering technician field service professional summary resultsdriven focused engineering technician prioritizes safety costeffective solutions exceeding customer expectations background field service engineering technician able effectively reduce test production time gaining true understanding process without sacrificing quality long term goals become intuitive ie technician pulp paper industry teach others potential take leadership role within first 5 years skills operational analysis exceptional time management geometric dimensioning strong leader manufacturing process controls detailoriented analog digital circuitry detail drawings comfortable working heights odd locations technical plan execution aptitude detailoriented understanding downtime must minimized avoidable understand overtime oncall basis may required rigging soldering drilling tapping measurement layout test measurement equipment equipment calibration tenacity willingness go whatever length takes solve problem improve process work history engineering technician field service may 1994 may 2000 company name city state developed built complex rf systems broadcasters worldwide tested component level built systems worked closely staff engineers engineering department well customers certain end users needs met also responsible equipment maintenance calibrations kept date also responsible low voltage control wiring protection circuitry system operations components system level field service engineering install provide proof performance end user transmitter manufacturer field work emergent basis due equipment failure improper operation sales broadcaster also provided feedback engineering department proper record keeping limited machine shop work model making rd projects interfaced suppliers respective engineering departments ensure proper operation implemented schematics diagrams written verbal descriptions effectively solve engineering project issues completed projects effectively applying engineering technical maintenance procedures used precision test equipment oscilloscopes multimeters waveform generators spectrum analyzers collaborated engineers new product introduction phase develop verify design changes initiated contact vendors built solid working relationships followed manufacturing field reports resolved outstanding problems compiled processed analyzed test data results improve product quality engineering technician jun 1988 jun 1994 company name city state research development components broadcasters developed new product line mci field service engineering wiring microprocessor controlled rf systems system assembly tests modeling design components working engineers drafting department responsible installation proof performance test well repair products customers site feed back provided engineering departments well training end user made sure manuals date accurate sales new products often times working engineers within companies resolve engineering issues arose field responsible maintaining calibration test equipment major accomplishments improved product quality customizing tools eliminating variability followed manufacturing field reports resolved outstanding problems conducted engineering detailed experimental tests collect design data assist research work technician jun 1985 may 1988 company name city state production test antenna fm broadcasters well pattern test sps 49 radar component test including pattern test reflector waveguide components accomplishments reduced test time increased production sps49 reflector 2 days less one without sacrificing quality interfaced ratheon representative demonstrate test results well test methodology skills used thorough understanding rf propagation cause effect structures radiation patterns implemented schematics diagrams written verbal descriptions effectively solve engineering project issues used precision test equipment oscilloscopes multimeters waveform generators spectrum analyzers collaborated engineers new product introduction phase develop verify design changes improved product quality customizing tools eliminating variability operations specialist jun 1980 mar 1982 company name state uss belknap cg26 air intercept control anti submarine warfare operator skills used preventive maintenance operate radar communications equipment naval tactical data systems operator education associate applied science current central maine community college continuing coursework math history finishing elt program member national vocational technical honor society phithetakappa certifications state maine electricians helpers license hpe20038535 skills assembly broadcast calibration concept drafting engineer radar modeling naval network oscilloscopes quality record keeping research sales fm sps test equipment uhf wiring additional information additional information skilled electronics repair also skilled working customers people oriented person try certain customers needs met highest standards professional attitude open mind learning new concepts ideas well new products control wiring protection circuitry customer service skills served interface engineering production departments basic skills wiring drilling tapping soldering layout installation new equipment wiring motor controls able think feet pressure deadlines keeping multiple projects going ability follow thru work pressure given ability meet emergent needs handling critical situations always specialty ability learn absorb new information continually proven past work experience current education proven leader keeping current standards methods thru going school keeping industry thru current publications finished geometry trigonometry well collage english currently enrolled nearly finished process measurement industrial controls along industrial robotics electronic devices amplifier circuitry willing relocate needed veterans administration backing education return workforce great asset company may place long term goals teach manage others find place within industry,ENGINEERING
personnel security specialist summary dedicated security specialist professional possess excutes broad knowledge division processes include personnel security information security physical security industrial security personable leader comfortably interacts people diverse cultures backgrounds highlights security asset protection professional certification sappc security fundamentals professional certification sfpc cleared top secret information granted access sensitive compartmented information based single scope background inestigaton open ppr 204 12 12 joint personnel adjudication system eqip microsoft office accomplishments deployed support joint special operations task force centcom area responsibility aor provided fullspectrum security support include personnel security information security physical security industrial security worked joint personnel services well government agencies experience personnel security specialist 052014 current company name city state personnel security specialist within joint command presides daily personnel securityrelated activities maintenance established personnel security program accordance dod regulation 52002r army regulation 38067 knowledgable dod federal agencies personnel security program policies conducts prescreening interviews sensitive activities sa position candidates conducts interviews personnel requiring security clearances provides assistance use eqip processes fingerprints conjuction initiating single scope background investigations ssbis national agency checks local credit checks naclc conducts local records checks lrcs provost marshall office pmo communicates coordinates directly office personnel management opm along dod caf assists command personnel completing rebuttal packets letters intent loi denyrevoke initial current security clearance determination statements reason sor response dod caf correspondance oversees suspension security clearances denial revocation recommended dod caf commanders managed maintained personnel security management psm net jpas command grants interim secret top secret access selftaught eqip assists subordinate units use eqip implements monitors reviews evaluates personnel security investigations provides assistance individuals derogatory information develops course investigation provides training assistant security managers asms use jpas eqip conducts classification reviews conducts preliminary inquiries security violations possible compromise classified information coordinates conducts various focal point briefings military civilians contractors conducts facility inspeciations ensure compliance regulations security specialist 072012 052014 company name city state direct assistant command special security officer sso matters pertaining personnel information physical industrial security continuous management reporting administration sciassociated security programs enforcement rules regulations ensure sensitive compartmented information facility scif complied applicable construction physical requirements standards regulations management supervision personnel daily activities within view special security office managed maintained personnel security management psm net jpas 5000 personnel staff transient advised higher level management officials preparing narrative reports identified security deficiencies findings recommendation corrections deficiencies awarded outstanding performance providing 166 civilians 66 foreign nationals security clearance background checks associated magnum night training exercise assisted development initial sso plan actions milestones poam reaccredit scif conducted random effective entryexit reports badge trace via security software video monitoring conducted physical workspace personnel security inspections assisted sso matters pertaining annual scif inspections managed handling storing destruction classified materials compliance dod directives enforced security policy matters pertaining processing dissemination controlling classified materials daily conducted security indoctrinations utilizing digital media support equipment coordinated sci conference rosters verify eligibility access coordinated track polygraphs eligible individuals coordinated foreign visit requests fvr security clearance background checks foreign nationals support international training exercises ensured sci personnel educated dia sci administrative security manual m1 navsup dod 510521m1 icd 503 dcid 69 icd 704705 sso navy banifs joint dodiis janfan series instructions dod national industrial security program nispom handling special intelligence sci material managed sci courier system enforced strict compliance security regulations established defense courier system assistant command security manager aviation ordnanceman 012008 012011 company name city state maintained organized file management 1500 security recordsfor military civilian contractor personnel per secnavinst 551036 instructions utilized joint personnel adjudication system jpas enter data verify us navy personnel security information tracked clearance eligibility access 1500 personnel sorted applications fingerprints scheduled opm notices closed investigations adjudications sf86s sf85ps investigations military civilians programs conducted personnel security interviews required clarify allegations questionable nature regard security clearance eligibility administered record checks utilizing single scope background investigations national agency checks national agency checks inquires secret periodic reinvestigations determine recommend security level eligibility assembled loaded ammunition average 45 naval helicopters daily serviced aircraft guns accessories ship port stowed assembled loaded aviation ammunition including missiles bombs rockets assembled tests maintained airlaunched guided missiles supervised 12 sailors operation aviation ordnance shops armories stowage facilities education masters education curriculum instruction 2015 concordia university bachelor science criminal justice 2013 ecpi university job related training naval security manager course s3c0001 dod sci security officials course sso navy ssossr professional training course sere 1001 level code conduct training course fouo fso program management possessing facilities curriculum fso orientation nonpossessing facilities curriculum safeguarding classified information national industrial security program course exam basic industrial security government security specialist curriculum introduction national industrial security program nisp certification accreditation process course exam nisp selfinspection course exam risk management dod security programs information security emergency planning introduction personnel security adjudication security policies principles programs course exam introduction dod hspd12 cac credentialing course exam completed eight certification courses related eqip completed training operation administration jpasjcavs transmission transportation industry course exam developing security education training program course visits meetings national industrial security program course personnel clearances nisp course exam facility clearances nisp course exam november 2013 nisp reporting requirements course exam understanding foreign ownership control influence foci course industrial security facilities database isfd facility clearance verification notifications industry special access programs sap overview social networking integrating counterintelligence ci threat awareness security programs course sensitive compartmented information sci refresher course exam temporary sensitive compartmented information facilities tscif training completed additional twentyfive online courses pertaining information personnel security professional affiliations military intelligence corps association mica,AVIATION
staff accountant summary professional accountant bookkeeper 12 years experience accounts receivable payable detailoriented bookkeeping professional 3 years experience applying financial managerial accounting practices skills sap great plains dynamics sage50 quickbooks pro act microsoft word excel pivot tables vlook access powerpoint experience staff accountant 092015 092017 company name city state supported regional finance manager special projects responsibilities assigned handled monthly accrual process 22 expense accounts full responsibility fixed assets maintained detailed depreciation schedules conducted monthly reconciliations balance sheet accounts ensure accuracy reconciled 4 bank accounts 250 transactions per month researched resolved issues ap reviewed processed reconciled invoices ensuring timely payment 500k monthly monthly analysis ap process led improved aging schedule 20 increased cash flow ar receipt posting payments ledger sap weekly analysis ar process led increased cash flow 90 decreasing outstanding ar assisted internal audit providing necessary data minimize billable hours streamlined accounting processes maintained appropriate documentation improve procedures accordance company policies sox compliance researched resolved discrepancies well financial related inquiries performed monthendyear end close financial statement preparation budget variances assisted management resolve variances staff accountant 092012 122014 company name city state worked closely supervision controller director accounting experience gaap accounting monthly closing processes researched resolved financial inquiries management 48 campus locations reconciliation 40 bank accounts monthly basis posted necessary monthly journal entries general ledger great plains dynamics compiled analyzed transactions primarily related cash fixed assets inventory sales tax liaison external accounting firm audits processed accounts payable including purchase order entry invoice approval entry follow vendors aging reporting paid approximately 100000k funds via wire transfers suppliers weekly basis treasurer 012011 current company name city state implemented accounting process policies procedures accordance us gaap bank account maintenance financial transactions oversight developed annual budget analyzed actual revenue expenses budget kept board informed trends concerns assessments organization financial health completion financial reports timely manner made available board accounts receivableaudit clerk 022009 082011 company name city state researched implemented new remote deposit banking system processed average 200 checks daily basis via bank remote system created balanced several accounting spreadsheets prepared managed reports executive management posted month year end journal entries researched verified corrected validity account discrepancies worked various departments built stronger working relationships organization wide data analyst assistant 122006 102007 company name city state project vpo assessed 2500 foreign accounts within 6 month period achieved maintained 90 customer satisfaction rating verified researched data 500 savings bonds accounts daily basis tracked updated nonnationals accounts preventing one million dollars fines indexed verified scanned 1200 ira accounts monthly basis keyed interest tax ratesfor 350 accounts holders daily education training masters accounting may 2016 nova southeastern university city state bachelors business administration accounting august 2012 florida atlantic university city state accounting associates arts accounting may 2007 western international university online accounting skills accounting accounts payable accrual ap ar balance sheet banking bonds budget cash flow closing controller customer satisfaction documentation executive management finance financial financial reports financial statement preparation fixed assets funds general ledger great plains dynamics internal audit inventory ledger director access excel powerpoint microsoft word order entry pivot tables policies processes quickbooks pro reporting sage sales sap sox compliance spreadsheets supervision tax,ACCOUNTANT
8th grade language arts teacher summary teacher excellent communication skills organized driven innate ability stay task uses effective efficient methods teaching focusing individual needs student seeking position challenging fulfilling highlights lesson planning expertise academic performance evaluations iep familiarity 504 familiarity behavioral disorders knowledge certified student teacher trainer tutoring experience ms office proficient standardized testing google drive familiarity accomplishments achieved high growth 20132014 school year end grade assessment reading chosen assessment creator north learning community charlotte mecklenburg schools based high growth 20132014 end grade assessment scores helped 75 students reach individual education program goals chaperoned 8th grade trip outer banks 120 students education 2013 teaching middle grades language arts university north carolina charlotte city state us 2011 bachelor arts english university north carolina charlotte city state us english major journalismsociology minor teaching experience 042013 current 8th grade language arts teacher company name city state attend professional development communications parents assessments students staff meetings teach high level talent development students english 1 level course work lead 8th grade ela professional learning community establish maintain positive relationships students parents colleagues teach students academically struggling need small classroom setting successful development 102013 052016 6th8th grade language arts tutor company name city state provided students academically enriched opportunity addresses core skills mastery level performance helped bridge academic gap documented school assessments enhanced student skill overall academic success ridge road professional leadership 102015 current advisor company name city state create outlet social transitional aid ridge roads 8th grade ladies heading high school cover common issues young ladies face daily health fitness daily troubles social media self advocacy public speaking studies award participants awards scholarships gifts community sponsors 082015 current company name city state help improve lines communication promote free exchange ideas facilitate educational process school buildings address issues common concern building including limited discipline scheduling money collection health safety professional employees administrative duties submit quarterly report meetings recommendations staff building 082015 current teacher leader company name city state facilitate involvement school community development school improvement plan encourage support create opportunities involvement parents community contribute design school improvement plan monitor effectiveness school improvement plan use data driving force create programmatic instructional change facilitate communication within professional learning community 082015 current advisor company name city state work student leaders carry phase civic education enhance leadership skills serve resource person leader members student council build develop student council members leadership skills areas communication goal setting team building time management group dynamics diversity problem solving project planning help mold attitudes character student leaders professional development 062015 current teacher leader company name city state coordinate improvement instruction school based data serve advisory capacity principaldirector support development implementation school improvement plan reflect assess plan schools data usage effectiveness focus student leadership achievement professional development 042014 122014 cti fellow company name city state enrolled participated one ctis eight multidisciplinary seminars visual storytelling young adult childrens literature spent summer reading researching related curriculum units develop students created curriculum unit generate learning beyond classroom published curriculum unit cti yale national initiative websites freedom schools exploring racism tolerance prejudice 032016 rca educator trainee company name city state learned ways increase student engagement ensure academic rigor create climate culture leads success observed master teachers action engaged dynamic workshops discovered implement three pillars rca school 052014 082014 servant leader intern company name city state attended national freedom school training tennessee interns around country intown training freedom school partners setup maintain breakdown classroom space served energetic harambee leaders day local program operation delivered integrated reading curriculum class ten students 6 weeks summer months according standards developed childrens defense fund served leader afternoon activities special events chaperone field trips maintained health safety standards accurate records relating attendance first aid collaborated program staff establish maintain positive supportive structured environment children entrusted care skills ap style mla style canvas goal setting health safety standards instruction team building lesson plans meeting leader microsoft office windows operating systems problem solving project planning public speaking reading researching safety scheduling seminars structured teaching time management websites workshops,ARTS
corporate accountant summary strategic analytical finance professional 23 years success financial reporting analysis project management highly motivated professional thrives highpressure environments excellent financial reporting budget forecasting management teambuilding skills accomplished resultsoriented business endeavor consistently meeting deadlines increased company revenue highly skilled increasing productivity detailed cost analysis highlights superior time management financial modeling financial reporting expert variance analysis accomplishments increased costeffectiveness 28 compliance enforcement implementation new quality control system led development multiple financial reporting methods measure productivity efficiency increased efficiency discrepancy investigations designing accurate cashforecasting system experience corporate accountant may 2015 march 2016 company name city state relocated corporate offices continued handle financial aspects biologics development services along 7 additional entities start companies vp financeoperations september 2013 current company name city state responsible site management bds facility laboratory storage archive server room office areas etc equipment utilities supplies security general maintenance human resources controller financial operations accounting payroll purchasing financial forecasts etc also watson lims administrator backup archivist backup document coordinator controlleroffice manager september 2012 current company name city state responsible financial aspects includes reporting directly ceo assisting implementation entire office including working general contractors modificationscompletion buildout purchasinginstallation equipment lab office furniture setup implementation procedures processes facility initiated finding qualified vendors services including installation physical onsite server backup system responsible cash flow accounting payroll human resources purchasing inventory cost analysis administratorit services facilitating new software programs general office services administrator september 2012 may 2015 company name city state responsible oversight management security availability operations infrastructure network applications software systems bds assistant controller february 2009 january 2013 company name city state assistant controller completion review 30 entities managed staff 9 accounting employees 200 offsite employees hr payroll skyline system training integrated system wide remote banking process set procedures minimize labor costs managed office services services include backup systems troubleshooting errors assisted providing documentation schedules external auditors yearend review refinancing multiple entities consolidated financial reporting cash flow purposes completed programing automation escalations 5 mobile home parks procedural setup flow processes maximize productivity employees consolidated financial statements corporate entities prepared monthly financial forecasts annual budgeting integrated tenants billing issues included reconciliations collections deposits monitored ar receivables system wide reported financial information partners end month property accountant august 2001 august 2008 company name city state assisted gm monthly financial forecasts annual budgeting integrated tenants billing issues included reconciliations collections checks deposits making sure tenants accounts zero end month billings included 3m monthly responsibility 213 tenants billings included permanent specialty leasing tenants included reviewing leases abstracting ensuring charges correct well making sure increases set correctly per year responsibility overseeing ap function including proper gl coding input ail invoices assisting department heads aspect accounting function pertained department running review monthly reports income statements sales use tax petty cash reconciliations sales reports gift card reconciliations daily monthly ada reports completing bad debt reserves writeoffs reversals additional billings completing annual reconciliations real estate tax recharge increases common area maintenance central plant promotional charges dealing collection companies attorneys ar tenants fall bankruptcy tenant 90 days old assisted auditors internal external annual audits implemented new accounting software program controlleraccounting manager january 1994 august 2002 company name city state full responsibility managing functions 5 separate companies tenure ap ar collections time billing order entry gl financial statements sales commissions month end reports closings modules processed credit cards via computerized software program reconcile merchant american express statements perform bank reconciliations work directly auditors yearend implemented procedural changes control costs payroll job cost system charge accountant august 1993 january 1994 company name city state full responsibility ap ar inventory cost accounting purchasing assisted sales proposals generating reconciling month end reports production manageraccounting supervisor may 1988 august 1993 company name city state full responsibility managing entire manufacturingproduction control departments totaling 31 employees duties included limited following scheduling production flow shipments employee work schedules overtime vacations managed purchasing primary customers interface product status customers included raytheon honeywell chaired daily production meetings reported vp finance responsible general accounting contract duties supervised staff five people duties included limited following financial statement preparation management reports adp payroll processing 2 separate companies assisted cost accounting gl ap ar inventory control order entry billing customer po administration controlled sales commissions ware ada adp payroll ap ar automation backup backup bank reconciliation banking billing billings budgeting cash flow controller cost accounting cost analysis credit documentation finance financial financial forecasts financial operations financial reporting financial statement preparation financial statements general office gl human resources hr inventory inventory control lims managing meetings office network order entry payroll processes coding proposals purchasing express real estate reconciling reporting sales sales reports scheduling tax troubleshooting utilities yearend reported vpof finance responsible general accounting contract duties supervised staff five people duties included limited following financial statement preparation management reports adp payroll processing 2 separate companies assisted cost accounting gl ap ar inventory control order entry billing customer po administration controlled sales commissionsaccounting general accounting accounting software ada adp payroll ap ar automation backup backup bank reconciliation banking billing billings budgeting cash flow controller cost accounting cost analysis credit documentation finance financial financial forecasts financial operations financial reporting financial statement preparation financial statements general office gl human resources hr inventory inventory control lims managing meetings office network order entry payroll processes coding proposals purchasing express real estate reconciling reporting sales sales reports scheduling tax troubleshooting utilities yearend education high school diploma business managementaccounting zephyrhills high school city state,ACCOUNTANT
teacher summary education professional driven create environment promotes handson learning children stages learning process highlights microsoft office smart board geographic information system engrade skedula working knowledge internet first aid cpr certified excellent classroom management accomplishments counseling developed implemented fairness committee restitution process run students help resolve peer issues positive nonjudgmental environment served student mentor counselor students academic problems personal adjustments arose meeting guardians reach solutions plan development monitored facilitated weekly meeting student council instructed advised leadership skills incorporated trip ramapo children help instill leadership qualities developed studentbased constitution ensured implementation oversaw student government issues coordinated cosa teacher plan implement schoolwide events organized planned holiday gift giving event conjunction coney island generation gap ny aquarium incooperation diploma plus high school coney island generation gap organized supervised teen summit success high school greening community organized supervised student talent showcase organized supervised senior trip prom graduation ran fundraising events including fundraising benefit concert young child san fillipo syndrome coordinated “ pay forward campaign ” school community service served environmental action team leader two national events came second another event instilled importance conservation protection environment beach clean ups environmental awareness events paperless friday celebrate earth day established recycling program school monitored cleaning keiser park beach coney island pulled 1000 pounds garbag sponsered graffiti clean coney island affiliations include alliance climate education partnership parksconey island division friends kaiser park community board 13 coney island generation gap urban neighborhood services experience teacher 092009 current company name city state taught regents level earth science developed curriculum projects exams facilitated administered required labs incorporated film throughout curriculum exclusively used smartboard lessons enhance student learning environmental science taught 11th grade environmental science developed curriculum projects exams facilitated labs activities health taught basic health class incorporating six components health physical emotional social mental spiritual environmental female soccer assistant coach 082012 current company name city state coordinated practices taught basic advanced skills created ran uptodate relevant drills monitored academic performance studentathletes addition athletic progress helped develop participants physical psychological fitness fostered culture good sportsmanship cooperation responsibility motivated encouraged student athletes best practices games school safety officer 011996 101998 company name city state provided safe secure learning environment various high schools became qualified driver father flanagans boys town nonsecured detention facility youth care workerrecreation director 011994 011996 company name city state facilitated planned recreational activities including calisthenics basketball games pool tournaments trips away facility taught social skills youth incarcerated nonviolent crimes anticipation release back society implemented treatment plans set qualified therapists worked closely youth implement boys towns behavior modification program education master education curriculum instruction environmental education 2015 concordia university online city state united states curriculum instruction environmental education bachelor arts earth science teacher 2009 brooklyn college cuny city state usa secondary education teacher earth science 7 12 global learning observations benefit environment globe skills classroom management community involvement classroom instruction critical thinking urban classroom setting professional affiliations national science teachers association new york academy sciences united federation teachers,TEACHER
finance office associate professional summary detailoriented diligent accuracydriven individual bsc accounting msmba degree finance past years gained vast experienceskills office operations topnotch handling office communications logistics records banking accounting industry focused balancing customer needs relations ensuring bank security regulatory requirements protection protocols skills communication skills written verbal office administration phones faxing filing spreadsheet development management microsoft office suite customer service analytical problem solving organizational follow skills multi tasking time management invoice processing oracle ebs reconciliation work history 042021 current finance office associate company name – city state prepared meeting materials took clear notes distribute stakeholders collaborated interdepartmentally assist workflow gather reports data assistant finance director managed 30 vendors reconciled invoices necessary restocked supplies placed purchase orders maintain adequate stock levels developed maintained spreadsheets excel track chart information call center reports employee payroll deductions coordinated efficient calendars account receivable manager section heads factoring schedule availability load limitations processed invoices expenses using oracle ebs facilitate ontime payment pass along account payables maintained staff directory company policy handbook human resources department completed clerical tasks filing copying distributing mail arranged rapid office equipment repair maintenance vendors 082019 122020 deans assiociate company name – city state performed clerical duties maintain files organize documents photocopy provided accurate information person telephone students staff public applying knowledge university programs policies procedures processes various documents reviews accuracy completion obtains necessary signatures routes appropriate personnel requisitioned supplies printing maintenance equipment services operates information systems produce conventional unconventional correspondence reports forms decreased office expenditure 20 implementing needed controls stocksupplies standardizing ordering procedures maintains confidentiality matters pertaining university resolved interpersonal conflicts listening finding common ground building relationships 012017 032018 assistant cash officer company name – city state prepared financial reports relating invoicing bills account payables receivables reconcile invoices identify discrepancies obtained documents clearances certificates approvals departments ensure proper documentation managed 50 customer requests via telephone email per day prioritize manage workflow ensure quality efficiency ie meet deadlines flexible adjusting changing work priorities strong knowledge understanding cash management products credit process pricing philosophy demonstrates innovative approaches business development meeting client needs managed high priority confidential correspondences emails phone calls sense urgency appropriate strong commitment business ethics audit requirements 072015 102015 commercial bank intern company name – city state open maintain customer accounts recording information identifying assessing customers needs achieve satisfaction managing incoming calls customer service inquires used companys accounting software verify customer identity withdrawals made assisted interbranch bank reconciliations end month assisted accounting department preparation documents audit process standard teller transactions customers including servicing client accounts cashing checks balancing cash drawers correcting discrepancies developed research reports gained experience within banks finance credit risk commercial lending consumer lending mortgage lending operations strategy departments engaged colleagues efficient branch operational team balanced daily work studied monthly financials performed teller functions accordance established bank policies procedures regulations education 122020 master science finance webster university city state 122020 mba webster university city state 072016 bachelor science accounting accounting finance afe babalola university city certifications organization asa – african students association webster university october 2018 – present position – member atswa accounting technician scheme west africa july 2015 present position member certificate leadership development – african leadership development april 2017 icaninstitute chartered accountants nigeria 2018,FINANCE
community advocate summary dedicated focused community advocate excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking role increased responsibility authority certifications cpr first aid highlights active listening skills time management courteous demeanor detailoriented energetic work attitude telecommunication skills sharp problem solver adaptive team player strong organizational skills customer service expert flexible schedule experience community advocate nov 2015 current company name city state made goal promote independence disabled individuals managed daily office operations maintenance community consumer relations offered exceptional customer service differentiate promote company brand collaborated customer service team members give exceptional service throughout entire educational joyful experience balanced needs multiple customers simultaneously fastpaced retail environment communicated fairplex policy violations leadership team timely manner offered direction gave constructive feedback motivate team members held team member accountable achieving brand performance goals built maintained effective relationships peers upper management lead human resource recruiter may 2012 jan 2015 company name city state answered customers questions addressed problems complaints person via phone helped customers select products best fit personal needs maintained visually appealing effective displays entire office offered exceptional customer service differentiate promote company brand built customer confidence actively listening concerns giving appropriate feedback offered direction gave constructive feedback motivate team members held team member accountable achieving brand performance goals built maintained effective relationships peers upper management ​ exhibit creator aug 2008 oct 2009 company name city state maintained visually appealing effective displays entire building offered exceptional customer service differentiate promote company brand collaborated customer service team members give exceptional service throughout entire educational joyful experience balanced needs multiple customers simultaneously fastpaced retail environment communicated fairplex policy violations leadership team timely manner offered direction gave constructive feedback motivate team members held team member education training dietetics calpoly pomona city state usa minor psychology associate science social behavioral sciences 2012 citrus college city state usa minor psychology high school diploma general 2008 charter oak high school city state usa skills filing professional friendly careful active listener multitasking,ADVOCATE
solution designer summary seeking planning engineer position utilize skills abilities industry offers security professional growth resourceful innovative flexible highlights packages autocad 2d 3d primavera complete webclient progress reporter team member msoffice msdos digital designing video editing adobephotoshop page maker illustrator coreldraw adobepreimere ulead video studio macromedia flash projects computer fundamentals information technology experience solution designer mar 2014 current company name city state designing projects manage site department specific requirements related projects executed preparing ocs wir mir track site variations field instructions program updates conjunction schedules materials delivery status scheduledrawing status schedule work place site histogram updates form part weekly monthly report draughtsman cum site supervisor oct 2012 jan 2014 company name city state manage site department specific requirements related projects executed designing projects track site variations field instructions preparation quantities estimation working drawing program updates conjunction schedules materials delivery status scheduledrawing status schedule work place site histogram updates form part weekly monthly report monitoring coordinating professional consultants architecture interior structural preparation remedial programs detailed programs critical activities areas coordination contractors sub contractors preparation remedial programs detailed programs critical activities areas coordination contractors sub contractors preparation progress reports reflects actual progress site main part monthly payment preparation extension time program delays caused additional works contract reviewing program efficiency analyzing efficiencies preparation look aheads estimating weighted percentages liaison client representatives consultant determine project scope work analyze monitoring construction site activities material supply labor work local payments etc draughtsman cum site supervisor apr 2010 sep 2012 company name city state manage site department specific requirements related projects executed designing projects track site variations field instructions preparation quantities estimation working drawing program updates conjunction schedules materials delivery status scheduledrawing status schedule work place site histogram updates form part weekly monthly report monitoring coordinating professional consultants architecture interior structural preparation remedial programs detailed programs critical activities areas coordination contractors sub contractors preparation remedial programs detailed programs critical activities areas coordination contractors sub contractors preparation progress reports reflects actual progress site main part monthly payment preparation extension time program delays caused additional works contract reviewing program efficiency analyzing efficiencies preparation look aheads estimating weighted percentages liaison client representatives consultant determine project scope work analyze monitoring construction site activities material supply labor work local payments etc studying fort engineering trainee jun 2009 feb 2010 company name city state monitoring supervising concrete casting works day day inspection monitoring preparation project documents preparation completion drawing monitoring coordinating professionals preparation progress reports reflects actual progress site attending weekly progress meetings monitoring construction site activities material supply labor work local payments paper work etc languages known english ielts45 hindi malayalam tamil education diploma diploma civil engineering 2010 gurukulam campus city state india civil engineering government tamil nadu gurukulam campus thackalay hse government kerala mahathma college tirur sslc government kerala personal information date birth 20th april 1990 sex male passport j6269139 nationality indian marital status single permanent address karatt house annara chattikkal po tirur pin 676101 malappuram kerala india current location alsadd doha qatar skills 3d adobe adobephotoshop autocad 2 c consultant coreldraw client delivery designing dos english estimating macromedia flash government drawing hindi illustrator information technology languages materials meetings office works page maker primavera progress reporter supervising video video editing additional information personal data date birth 20th april 1990 sex male passport j6269139 nationality indian marital status single permanent address karatt house annara chattikkal po tirur pin 676101 malappuram kerala india current location alsadd doha qatar declaration hereby solemnly declare details furnished true correct best knowledge belief place alsadd faithfully date zabeerk,DESIGNER
principle designer owner professional summary interior designer distinct understanding spatial theory harbors exceptional design instinct uniquely attuned importance materiality lighting composition overall design process core qualifications drafting space planning interior architectural detailing color material application proficient furniture systems concept development proficient autocad graphic presentations product specifications skills 3d approach art agency autocad basic budgets budget color concept concept development content council client clients direction documentation drafting fast floor plans graphic hvac instructor interior design interior design lighting access window plumbing presentations design process space planning specification teaching vision written accomplishments lighting designer project manager david mintz inc former may company consulting firm developed designed lighting robinsonmay fashion valley mall foleys scottsdale fashion square mall assisted development design various hechts kaufmanns strawbridges lord taylor department store lighting simultaneously completing meeting deadlines several largescale successful projects successfully completing graduate school writing thesis underlining theoretical concept spatial theory experience 082011 current principle designer owner company name city state designed floor plans elevations 3d perspective views material boards inhouse review presentation client programmed clients need schematic design construction document phase installation created professional presentations creatively communicate design intent direction participated furniture selection documentation specifications maintained accurate specifications project ensured project vision design intent reflected visited home sites necessary assess fulfill customer needs successfully assisted clients choosing furnishings consistent preferences budget produced content material boards specification binders presentation construction reviewed project costs budgets adherence schedules 102005 092011 principle designerowner company name city state designed floor plans elevationsand material boards inhouse review presentation client programmed clients need schematic design construction document phase installation created professional presentations creatively communicate design intent direction participated furniture selection documentation specifications maintained accurate specifications project ensured project vision design intent reflectedvisited home sites necessary assess fulfill customer needs produced content material boards specification binders presentation construction developed interior design concepts prepared interior systems finishes reviewed project costs budgets adherence schedules 071997 072005 cad operatordesigner company name city state cad operatordesigner fast paced new york city mep firm electrical power lighting plumbing sprinklers hvac worked closely senior engineers architects interior designers filled wherever needed 101995 041997 lighting designer company name city state developed designed overall specialty lighting conception completions former may company stores primarily assigned remodels complicated nature designed floor plans elevations created professional presentations creatively communicate design intent direction maintained accurate specifications project visited sites necessary assess fulfill client needs education 2015 masters fine arts interior design miami international university art design city state usa gpa gpa 9 graduate magna cum laude written thesis underlining theoretical concepts spatial theory extensive graduate portfolio elucidating sublime design historical preservationadaptive reuse sustainability student teaching inta402 senior studio miami international university art design spring 2013 substitute teaching inta112 design studio 3d basic miami international university art design spring 2014 workshop instructor summer studio miami international university art design summer 2014 1994 bachelors fine arts interior design art institute fort lauderdale city state usa 1993 associate applied science interior design art institute colorado city state usa awarded art institute international merit scholarship 1993 professional affiliations active member interior design educators council idec attendee idec south regional conference 20132013 2014 attendee idec annual conference 2013 2014 2015 task force member graduate student presentation option idec south regional conference room monitor idec annual conference 2015 certificate completion idcec approval number se100156159 jid writers workshop certificate completion idcec approval number se1276102 344655integrating nondesign majorsinot fourth year design crafting collaborative design process 344617assessment millennial interior design students perception concerning gamebased learning certificate completion idcec approval number se10276106 344608encouraging extraordinary 344654graphic language classroom certificate completion idcec approval number se10276110 344489raising bar pinterest history interiors new context 344690hybrid spaces worship muslims atlanta certificate completion idcec approval number se102765114 343575visual environmental attributes contributing wayfinding unfamiliar environments 3446585design sight typologies inhibiting low vision access interior spaces certificate completion idcec approval number se10276118 343738environmental satisfaction human comfort towards processoriented contextually sensitive theoretical framework 344662the physiological effects window decal pediatric patients certificate completion idcec approval number se10276130 344645 agents change exploring diversity creating meaningful learning experiences though culturally immersive studio project 343759 cultural agency exploring perception product approach,DESIGNER
director information technology executive profile innovative executive technology professional strong work ethic excellent communication skills experienced highvolume multiunit retail business operations desires highlevel position professional business environment skill highlights microsoft server 2003 2008 2012 exchange server 2007 2010 vmware esxi vmware vcenter vmware horizon view 5x 6x 7x microsoft hyperv cisco ucm unity help desk itil service catalog vendor management budgeting project management sla management asset management professional experience director information technology 112012 current company name city state developed implemented strategy organization including software support infrastructure hired developed managed staff negotiated terms products external vendors including changes needed business needs changed met exceeded goals set executive leadership accomplishing time financial gains set annual budgets organizational technology needs administrator 032008 112012 company name city state planned installed managed microsoft domain environment utilizing microsoft server 2008 upgraded environment server 2012 planned installed managed microsoft exchange server successfully migrating end user data third party nonexchange environment planned installed managed vmware platform virtual environment converted physical servers virtual environment planned installed managed vmware horizon view virtual desktop environment successfully migrated 120 users physical computers zero clients utilizing vdi environment maintained cisco routing switching voip camera infrastructure implementing design utilizing third party vendors managed help desk utilizing itil framework 260 end users executed breakfix computers printers security system camera system av systems new car sales 082005 022008 company name city state recognized toyota one top salespeople chicago region consultant 012000 082005 company name city state provided consultation implementation retail cash register networks managed staff 10 independent contractors implementation contract projects acted project manager new equipment software roll outs largest retail chains us including walmart marmaxx toys r us certifications vmware certified professional 5 data center virtualization vmware certified professional 5 desktop virtualization itil foundation certified microsoft certified professional server 2012 core accomplishments leadership skills led committee successfully change organizations dealership management system dms dms similar erp system auto dealerships charged maintaining compliance security customer data successfully manage data sharing relationships ten third party vendors worked closely dms provider develop acceptable secure data sharing platform project management currently managing conversion dealership new dealership management system created ran subcommittees mapped executed conversion plan responsible many key process changes workflows served project manager project creating paperless work flow digital storage process resulted 50 reduction administrative processing time 30000year reduction costs increasing document availability storage accuracy project manager developed smart motors domain environment including group policy dns multiple domain controllers ou structure managed email conversion project deploying smart motors onsite exchange server converted existing email accounts nonexchange provide access via outlook web app mobile phone connections served project manager several projects developing smart motors virtual environment including 5 esxi hosts separated two resource pools vcenter horizon view 120 users utilizing 2 view connection servers security server installed mange trendmicro agentless security vmware view staff development frequently met one one staff determine motivation goals guided staff creation goals pursuit presented daily topics morning meetings inform reinforce company core values commitment quality customer satisfaction continuous improvment developed implemented training program new employees providing technology skills necessary efficient successful use company technology tools operations management managed infrastructure support 260 users selling 500 vehicles servicing 7000 vehicles month handled technology vendor interactions including contract negotiations sla monitoring license utilization education bachelor science management information systems cardinal stritch university city state online profile linkedin,INFORMATION-TECHNOLOGY
health care administrator interests hobby creating memorable events military functions wedding party planning developed training program 2 3 session cake decorating classes adults children love camp kayak travel experience health care administrator april 2015 may 2017 company name city state executive director april 2013 april 2015 company name city state community relations director march 2012 april 2013 company name city state meets exceeds occupancy revenue goals result development implementation effective sales marketing campaign well proper utilization customer oriented internal systems community increased occupancy full capacity resulting community exceeding projected year year revenue growth developed maintained relationships making sales calls outside community medical insurance legal financial professionals hospital discharge planners social workers skilled nursing facilities home health hospice clery advised educated current availability programs successful partnership developed creative marketing strategies differentiate community competition limited budget including creative outreach programs events provided regional marketing support increase salesmoveins sister communitite stretch assignements requested regional director served six member southeast regional events committee developing innovative monthly marketing strategies utilized system wide licensed insurance agent january 2006 january 2013 company name city state 220 215 licensure patient relations coordinator january 2001 january 2006 company name city state present sell property casualty life health insurance diverse customer base consistently meet exceed personal agency weekly sales goal provide exceptional customer service experience generate long term loyal customers thereby creating continual referral base present various related medicare products senior citizens families probing determine needs client introduce features benefits suitable specific needs develop foster relationship teamwork client winwin outcome market products outside office environment use creativity allowing opportunities may missed others fashion promote special events targeting specific markets including senior citizens middle income families develop grow business establishing synergistic relationships likeminded professionals advanced sales director january 1994 january 2000 company name city state independently coordinate customer service training program health first inc developed system schedule train associates extensive multidisciplinary seven week training course developed special events including customer service awards department meetings developed ongoing followup training events worked directors manager balance quality training time minimal employee downtime trained 2400 associates four year period work closely health first administration communicate customer satisfaction goals employees served consultant liaison departments encouraging interdepartmental cooperation developed implemented process training activities improve patient flow facilities worked external consultants provide information expertise internal consultant variety subjects relate patient experience including limited process improvements patient amenities marketing material proper workattire associate recognition signage departmental support throughout facilities including emergent room support outpatient surgery hurricane response teams others needed respond address customer complaints assist patients families staff ultimately ensure positive patient experience provided customer service training programs health first directors managers outside hospital home health hospice business office health first health plans consultant left organization show franchise company name city state started business one first independent consultants tennessee developed processprogram without ever attending show one modeled developed passionate demonstration present products entertaining informative interactive forum showcase product needsbased also appeal others business fun fulfilling could easily duplicated developed downline team 42 consultants across multiple states preinternet time developed training programs new letters diverse team monthly training meetings person well via phone conference state consultants motivated different personal goals paycheck obtaining products desire develop business etc therefore adjusted training based different needs personality types provided encouragement support new business provided inspiration develop different sales strategies new market developed advertising campaigns flyermailings introduced pampered chef education training bachelor science risk benefits management 1985 university alabama skills advertising agency balance benefits budget consultant creativity address customer complaints client customer satisfaction customer service experience customer service customer service training special events fashion features financial home health hospice inspiration insurance legal letters director marketing strategies marketing market marketing material meetings office win nursing patient flow quality sales surgery teamwork phone training programs additional information personal catering business hobby creating memorable events military functions wedding party planning developed training program 2 3 session cake decorating classes adults children love camp kayak travel,CHEF
social media content creator summary communications expert specializes social media marketing extensive background customer servicepublic relation social media internshipso utstanding team player creative thinker hardworking selfmotivated driven succeed excellent problemsolving skills highlights final cut pro adept social media media relations training exceptional writing skills deadlinedriven media relations training microsoft office suite accomplishments developed implemented innovative internal communications strategy improve employee engagement strategic messaging numerous social media accounts well orchestrated fashion show vendor booth girls conference increased 50 sale profit experience social media content creator 042016 current company name city state key contributor online fashion brand provide creativity relevant content developing media campaigns promote product reach high level client base liaison social media representatives solicit support promoting merchandise ensuring brand recognition public relations representative responsible putting community outreach event targeted young women well assists coordination promotion special events junior publicist 102015 012016 company name city state primary assistant preparing press kits media release designed maintained current media publicity clients facebook twitter instagram tumblr pinterest develops pitches different clients well brainstorm different campaign ideas public relation member 012015 052015 company name city state assisted broaden company new clients assembled social media calendar manage social media accounts creating exciting content track market trends make sure company maintained competitive advantage found innovative ideas attract new clients initiated several marketing strategies techniques increased revenue internstudent worker 032012 052015 company name provided program assistance connect listeners promote contests represented station positive lively manner increased membership delivery wellexecuted membership campaign education ba prairie view university mass communication city state mass communication skills competitive content creativity client clients customer service data entry delivery special events fashion features marketing plans marketing strategies market trends marketing microsoft office windows press kits promotion public relations publicity visual merchandising,DIGITAL-MEDIA
svp regional sales director wealth management executive profile exceptional followthrough abilities detail oriented able plan foresee strategies concept successful completion versatile proven ability manage multiple projects able build lasting rapport posses strong interpersonal skills able work effectively individuals levels effective motivator self others capable speaker communicator refined skills presentations education client relations building resource person problem solver trouble shooter creative turnaround banker selfassured confident dependable responsible pursuing closing sales thrive challenging situations requiring ability learn new skills associate organization benefit initiatives capabilities contributions ultimately qualifying advancement increased decisionmaking responsibilities core accomplishments developing business within emerging highly competitive business market outstanding presentation leadership qualifications responsible managing team 24 relationship managers delivering personalized financial strategies affluent clientele banking borrowing needs well investments services responsibility accountability manage team service portfolio affluent households investable assets 500 000 2000000 primary objective trusted advisor grow client assets retain acquire new clients single point contact banking needs role require holistic delivery outstanding service sales solutions meet clients financial needs goals professional experience company name september 2014 current svp regional sales director wealth management city state responsible managing team 24 relationship managers delivering personalized financial strategies affluent clientele banking borrowing needs well investments services responsibility accountability manage team service portfolio affluent households investable assets 500 000 2000000 primary objective trusted advisor grow client assets retain acquire new clients single point contact banking needs role require holistic delivery outstanding service sales solutions meet clients financial needs goals company name april 2014 september 2014 svp group leader city state managed citizens banks business banking contact center ri pa short term project enhance client experience create efficiencies phonebank related sales activities total fte responsible 210 company name april 2004 march 2014 svp regional managerbusiness banking group city state manage team 21 business banking officers boston downtown region member citizens management advisory council company name january 2002 april 2004 business banking officer city state company name april 2000 december 2001 branch business banker city state company name january 1997 january 1999 department head mens wear city state managed sales staff 15 established followup program sales team expanded dockers mens wear business 2 mil 3 mil maintaining gross margin excess 50 analyze needs submit recommendations implement costeffective programs encompassing market research sale support materials customer services education babson college executive education 2011 executive leadership management programme babson college executive education executive leadership management programme 2011 investment licenses series 7 producers life health registered commercial lending training program 2008 citizens bank commercial lending training program citizens bank 2008 moodys analytics inc university ottawa 1997 bsc economics bsc economics 1997 university ottawa professional affiliations citizens management advisory council presentations capable speaker communicator refined skills presentations education client relations building skills sales market research sales staff sales team sales sales clients regional sales sales director solutions wealth management class client relations closing closing sales coaching comprehensive large array data stewardship system confident credit customer service detail oriented exceed journal leads problem solver receptionist retail sales self motivated territory sale sales activities series 6 series 7,BANKING
consultant summary accomplished resultsdriven marketing sales manager professional extensive experience new business development branding customer relations account people management training development new emerging traditional media leverages practical experience strong communication skills working well levels organization possesses proven track record turning underperforming business units profit centers creative thinker reliable producer drives strategic initiatives conceptualization implementation highlights business turnarounds b2b b2c expertise consistently executes objectives account management supervisory management excellent presentation skills project management analytical ensure successful strategy social media nimble highly creative visionary capabilities experience consultant 092001 current company name city state founded company earned profits quickly coldcalling client following bringing new ideas new emerging media mix eg social media online marketing campaigns handled coordination daytoday company operations people management training strategic planning marketing strategy development local regional major account management development implementation specialized marketing programs strategies budgeting vendor procurement client relations stayed abreast marketing advertising trends negotiated media buying saving clients money eg saved one client 200000and maximized clients financial investment developed implemented strong online strategies including social media mixed traditional media clients marketing efforts earned client loyalty increased revenues 213 created awardwinning websites commercials print designs packaging developed series national public service announcements garnering massive media attention additional experience time warner cable media sales chatsworth california television advertising account manager 19982001 hired new position expand local regional business learned executed television media advertising logistics scratch transformed zero billings billings exceeded performance representatives less one year generated clients coldcalling efforts educating prospects value ease television advertising oversaw production worked managed producers clients earned confidence clients defining strategies ensure proper budget management setting expectations well researching collecting demographic information ad campaigns los angeles daily news los angeles california advertising account manager 19961998 sold newspaper advertisements local accounts cold calling efforts tripled revenue underperforming territory first year promoted second underperforming territory quadrupled revenue local business handled 40 accounts daily met hourly deadlines made presentations clients created special sections insert paper creative selling efforts participated layout ad copy reviewing proofs clients managing production art staff training sales reps planned advertising campaigns clients daily pilot costa mesa california advertising account manager 19921995 sold newspaper advertisements local regional accounts cold calling efforts increased billing 619 three months handled 30 accounts daily met hourly deadlines made presentations clients created special sections insert paper creative selling efforts convinced agencies national advertisers advertise small local newspaper recognized consistent top performer broke sales records served president public speaking organization ambassador costa mesa chamber commerce south county news mission viejo california account executive 19911992 entrusted growing challenging accounts several months company turned profit center created sections sell generated new revenue affiliations women cable telecommunications wict los angeles california president southern california chapter 20032004 managed 20 seniorlevel entertainment executives local chapters board directors assigning delegating responsibilities executed several events aligned organizations mission statement develop women leaders transform industry raised money chapter host events 500 members developed comprehensive package sponsorship opportunities demonstrated great costsavings sponsors securing funds run chapter tripled membership secured highvalue creative sponsorships met exceeded objectives required national association vice president southern california chapter 2003 assisted president running chapter securing sponsorship dollars helped create launch formal mentoring program served formal mentor secured funds sponsorships sold large corporations including disney abc time warner sponsorship chair southern california chapter 19992000 formalized structure sponsorships assigned teams raise money secured funds events education ba marketing 1990 vanguard university city state professional development public speaking toastmasters international networkers costa mesa chamber commerce advertising vanguard university publications manire speak current ongoing blog women cable telecommunications wict multichannel news 2004 university public perceptions study commissioned vanguard university 1990 computer skills microsoft office excel word powerpoint iwork numbers pages keynote quicktime quickbooks tweet adder adobe readers gotomeeting joinme preview skype,CONSULTANT
construction manager ii summary excellent supervisory organizational skills ability effectively handle multiple ongoing events time critical projects flexible fastlearner adapts quickly new situations enjoys working team setting strong customer service abilities accustomed working broad spectrum personalities skills managing large crews forklift hazmat certified safe job site setup power hand tool operation organized detailoriented quality control baseline schedules creation blueprint fluency ms office proficient superb management skills accomplishments held 96 success rate assigned projects led construction new 146 wireless construction project trained mentored 23 construction workers general laborers apprentices experience construction manager ii 092014 022015 company name city state mobile l700 builds tmobile carefully coordinated plans specs using marketing programming standards educated general contractor personnel quality standards throughout construction process reviewed investigated proposed change order requests pcor submitted project closeout documents accordance contract performed construction site preinspections coordinated postconstruction audits accurately provided status information project progress project management efficiently recorded rejected incorrect deliveries material site tools used ldo cam site handler ericsson portal excel construction manager 092013 092014 company name city state att rmr project pmw sprint iden project colorado wyoming montana assigned market work managing construction startfinish closeout packaging creating bom reviewing bom gc scoping red lining maintaining milestone points excel daily conference calls site visits educated general contractor personnel quality standards throughout construction process reviewed tracked proposed change order requests pcor submitted project closeout documents accordance milestone tracker completion performed construction site preinspections coordinated postconstruction audits preforming lte sprintumts upgrades tools used webase siterra excel wireless construction manger 102012 092013 company name city state sprint project supervisor proper bom material ordered reviewed drawings red lined built daily site visits ensured crews cpr com train safety signage fire extinguisher first aid kit rescue bag jha properly filled accurately provided status information site progress construction manger performed construction site preinspections coordinated postconstruction audits manager managing 86 sites seeing 2 field supervisors building bom site cd correct given gc change order reviewed properly managed kept tracker milestone performance received supervisor performed site audits e vendor reviewed resume hire tracked po request approval deny fire fighter 032010 112012 company name city state fire fighter emt duties would include fire suppression station maintenance continued training extra duties would include wild land team rescue team continued certifications high angle rescue swr body recover certified diver active member hammond fire well high country near fort collins owner property preservation 052006 112012 company name city state much consideration family relocated business colorado shutting oklahoma region processed work order financial institutions regard property foreclosure secure maintain property assigned financial institution managed several general contractors took bids site surveys book keeping spreadsheets ordering supplies field construction foreman 042006 082009 company name city state operations rf mods antenna swap outs assemblyerection tower structures running coax lines jumpers tma diplexers sweeping closeout packages microwave full dress using elliptical coax lines path alignment close packages anritsu sweeping foreman 081994 042006 company name city state manage crews assembly mounting running coax swinging path full microwave build outs managed crew 9 operations include sight set full turnkey operations rf assembly mounts antennas tower monopole guide towers self supports rooftops running coax varied sizes rigging grounding sweeping turning closeouts certifications cathead skid loader backhoe hydro winch boom truck operations crane anritsu sweeping comm training cdl licensed help company relocating equipment inside shelter duties would include mounting racks setting batteries pre walks surveys traveled us well outside us perform services installation technician 011993 081994 company name city state travel throughout texas oklahoma install twisted wire fiber optic telephone data cables office buildings following wiring diagrams blueprints ensures accuracy cable junction box layout testing units ensure passing grade installation av system light mods stage set ups education training lubbock christian university city state completed 20 semester hours undergraduate course work toward bachelors degree university maryland city germany completed 10 semester hours undergraduate course work toward bachelors degree 1989 us department defense heidelberg high school city germany skills heavy equipment operator emt osha 10 comm train anritsu,CONSTRUCTION
conciergedoorman summary experience working concierge military general office international domestic shipping excellent interpersonal communication customer service office support skills windowsdos ms office data entry internet internet research skills skills friendly informative residents guests staff quick respond strong sense accountability achieves business individual developmental goals able handle medical emergencies technical problems calm professional manner commitment outstanding customer service flexible work ethic experience 112014 current conciergedoorman company name city state provided professional consistent concierge service residents visitors contractors respond email communications answer inquiries offer suggestions efficiently handle large call volume inquiries tenantsguests assist administrative duties light copying fax requests requests needed provide updated information local restaurants special events transportation etc monitor lobby traffic alerting residents deliveries arriving guests provide job duties requested administrativemanagement staff record deliver messages residents management leasing relieving concierge provide guests information valet housekeeping services ensure additional housekeeping requests fulfilled activate deactivate remotes keys guests checking checking 122007 112013 aviation ordnanceman company name state handle service weapons ammunition carried navy aircraft inspecting maintaining repairing aircrafts mechanical electrical armamentordnance systems stow assemble load aviation ammunition may include anything aerial mines torpedoes missiles rockets service bomb missile rocket releasing launching devices service aircraft guns assemble test airlaunched guided missiles supervise operation aviation ordnance shops armories stowage facilities 012005 112007 office assistant company name city state perform receptionist duties needed maintain trusting relationships suppliers customers colleagues sort distribute mail timely manner resolve officerelated malfunctions respond requests issues create update records ensuring accuracy validity information education training sep 1999 high school diploma international business jacqueline kennedy onassis city state international business skills administrative administrative duties copying customer service email special events fax inspecting mechanical medical emergencies mail office weapons navy quick receptionist repairing transportation typist,AVIATION
corporate administrator summary successful administrative professional 15 years experience skills organized detail oriented efficient prioritize multiple deadlines work well independently collaborate others software microsoft word excel powerpoint outlook adobe acrobat multiple project software websites general clerical type 75 wpm multiline phones experience corporate administrator january 2009 january 2017 company name city state light accountingbookkeeping travel arrangements meeting agendas minutes editingproofreading meticulously proofread ensure consistency content structure revise clarity review style format bidding administration prepare frontend docs familiar various loaning agency requirements know able carry bid process start finish construction administration assist approximately 15 engineers waterwastewater department working multimillion dollar projects requires great attention detail meeting multiple deadlines simultaneously specific duties include document processing proofread revise format pdf produce master plans planning studies specifications plans technical memos letters meeting minutes om manuals municipalities cities bidding administration distribute plans specifications maintain planholders lists issue confirm receipt addenda complete bid tabulations construction administration prepare contract documents receive return submittals rfis maintain logs assisted approximately 18 engineers waterwastewater department working multimillion dollar projects required great attention detail meeting multiple deadlines simultaneously coordinated clients contractors subconsultants internal drafters help keep projects running smoothly specific duties included document processing proofread edited formatted pdfd produced master plans predesign reports specifications technical memos letters meeting minutes om manuals municipalities cities bidding administration handled bidding phase start finish submitted public notice newspaper publishing assisted preparing produced distributed plans specifications maintained planholders list prepared issued confirmed receipt addenda completed bid tabulation construction administration prepared reviewed contract documents received returned submittals rfis maintained logs shifting focus solely projectrelated tasks waterwastewater department previously also provided general support firm additional tasks completed time included making travel arrangements coordinating lunch learns conference workshop registration tracking also responsible following tasks make travel arrangements assign company vehicles download log digital photos coordinate lunch learns register engineers conferences workshops webinars part master specificationsstandards committee create monthly meeting agendas minutes log track implement master specification change requests answer route phone calls distribute incoming mail prepare outgoing mail ups packages run company errands customer service representative january 2006 january 2009 company name city state provided full account servicing sears credit cards portfolio via incoming calls including billing payment inquiries disputes account maintenance loststolen cards consistently met exceeded quality sales goals administrative assistantbookkeeper addus healthcare january 2000 january 2003 city state completed monthly billing reports branch managers report billed 500000 monthly contracting state agencies clients reconciled billing posted payments clients accounts prepared deposits prepared approved accounts payable bills created documents spreadsheets monthly newsletters included developing new spreadsheets ar ap purposes completed several processes payroll assisted planning company functions provided support area manager branch manager 12 branches throughout washington oregon supervised parttime assistant education training completed 45 credits various courses including logic ethics philosophy science precalculus c programming boise state university city state high school diploma kuna high school city state graduated highest honors 397 received ambassador award business professionals america skills accounting accounts payable adobe acrobat ap agency attention detail billing bookkeeping c programming clerical conferences content prepare contract credit clients detail oriented editing focus letters logic excel mail outlook powerpoint microsoft word newsletters newspaper payroll pdf philosophy processes proofreading quality sales specification spreadsheets phones phone make travel arrangements travel arrangements making travel arrangements type websites workshops,HEALTHCARE
sales associatemerchandiser experience sales associatemerchandiser jul 2014 current company name investigate resolved customer inquiries complaints timely empathetic manner run markdown reports manage store replenishment analyze buying reports contact customers follow purchases suggest new merchandise inform promotions upcoming events operate pos system itemize open credit accounts complete average 50 customer purchases write sales slips sales contracts plan coordinate availability products advertising promotion purposes answer average 20 calls per day addressing customer inquiries solving problems providing new product information maintain knowledge current sales promotions policies regarding payment exchanges security practices describe product customers accurately explain details care merchandise confer store managers obtain information customer needs preferences monitor analyze sales records consumer purchasing trends anticipate consumer buying patterns create purchase inventory plan set recommend markup rates markdown rates selling prices merchandise complete stock orders manage inventory levels organize track departmental receipt flow new reorder merchandise partner sales representatives managers coordinate delivery merchandising schedule educate employees new merchandise seasonal workshops group sales associate oct 2003 jan 2008 company name provided outstanding customer service existing potential patrons order maximize group ticket sales developed new clients focusing assigned target markets resulting goal significant increased gross sales produced target market sales analysis reports track sales trends year year provided proactive customer service donors patrons interacting via phone email person assist matters related ticketing upcoming events membership benefits assisted organization prospect lists coordinating materials pertinent planning solicitations cultivation events activities concluded advanced bookings box office preparing details group contracts tessitura ticketing system followed patrons ensure timely payment client receives tickets materials needed performance actively pursued client stewardship opportunities hosting clients dinners performances relationship building initiatives worked management various departments address specific customer service requests needed accessibility accommodations transportation needs dining receptions tours office assistant sep 1998 oct 2003 company name managed day day administrative responsibilities included reporting documentation record keeping maintaining files correspondence internalexternal communications planned developed conference program agendas schedules sessions handouts collateral materials promoted marketed conference created disseminated brochures articles email blast handled administrative details registration payments traveltransportation responded inquiries ensuring clear communication speakers conference attendees staff education bookkeeping 2018 stratford career institute city state canada training source inc summary client relations office operations performancedriven administrative professional 10 successful years facilitating support services managing fastpaced office operations strong organizational communication skills advanced understanding customer needs diligent attention detail resulting superior customer service high levels client satisfaction highlights peopleoriented filing data archiving creative problem solver payment processing quick learner ms windows proficient exceptional communication skills account reconciliation 50 wpm typing speed proofreading skills account reconciliation administrative advertising benefits brochures communication skills contracts creative problem solver credit client clients customer service delivery documentation email filing inventory manage inventory levels mark market sales materials merchandising office ms windows office automation payment processing policies pos promotion proofreading purchasing quick learner record keeping relationship building reporting selling sales phone transportation typing speed 50 wpm workshops articles,SALES
sale consultant summary im driven develop implement fresh sales marketing strategies financial operational discipline competitive sales rep two years sales vast industry knowledge im independent worker high energy great communication skills lot thank last employer boost mobile mobile factory helping advance sales skills knowledge different technology phones computers friendly sales associate proficient managing areas sales customer service fastpaced retail environments excellent multitasker team player reliable strengths inventory management training customer service friendly knowledgeable hardworking team player also customer service sales expert identifies customer needs delivers solutions problems highlights inventory management outgoing personality detailed oriented accurate money handing sale expertise verbalwritten commutation documentation familiarity team player mentality cheerful energetic organization skills staff training development multitasker active listening commutation skills computer skills experience company name city state sale consultant 032015 112015 answered customers questions addressed problems complaints person phone also helped customers select products best fit personal needs processed average 40 transactions day timely manner maintained visually appealing effective displays entire store educated customers product service offerings completed purchases cash credit debit payment methods trained new sales employees effective techniques organized items visually appealing manner inventory checks throughout day make sure everything store company name city state cashier 102014 122014 working michaels artscrafts job really simple enjoying responsibilities assist customers needs handle money throughout day give change back also seasonal position learn lot greet customers make sure satisfied completed purchases cash credit debit payment methods organized items visually appealing manner company name city state front clerk 022014 062014 working chicago bakery accepted payment customers gave correct amount change needed cleaned spilled food drinks broken dishes removed empty bottles trash also took cake orders phone maintained store cleanliness throughout day stock baked good display cases end day would close store make sure nothing place baked goods stored away properly accomplishments first started work boost mobile didnt know thing sales phones insecure everything one day decided put insecurity thoughts aside show true strength confidence sale skills went zero none one hundred best day sold 31 phones one day accessories proud hard work get goal lot thanks coworkers showed push highest limit conquer goals also showed team player always help everyone customers one best months sold 145 phones 3088 worth accessories routinely helped many ten customers day highvolume retail outleti also fulfilled supervisory duties store manager vacation im proud ive learn couple months working boost mobile mobile factory thank helping develop skills making person know education high school diploma 2014 northwood high school city state unitedstates four years high school struggle lot manage grades make sure would right path achieve goals would always let something get way goal one day counselor favorite teacher came help helped plan everything wanted accomplish graduated right push motivation able achieve goal managed get bs cs languages english spanish skills fast paced worker attention detail customer service flexible reliable,ARTS
finance manager summary confident salesoriented finance manager three year experience track record sales success exceptional professional selling skills enhanced leadership refined formal education specialized salesrelated training incomparable customer service unique interpersonal skills excellent team player work independently little direction resourceful high energy personality highly flexible adaptable dynamic needs effective problem solver facilitator proficient adp reynolds reynolds ucs dealertrack experience 112003 052004 finance manager company name city state demonstrated continuous growth achievements within automotive industry solid business insight ability ascertain needs customers increase profits tracked disbursed loans timely manner communicated full contract disclosures accurately controlled paperwork flow maintained strong working relationship lenders four franchises 022002 102002 finance manager company name city state developed strong rapport customers ensure satisfaction identified needs customers proactively sell products meet needs exceed florida quotas excellent rapport building skillful presentation effective closing skills extensive professional training areas sales relationship building leadership 032001 022002 finance manager company name city state efficiently analyzed personal lines credit determine acceptability provided andor coordinated full loan service functions customers ability work productively levels organization add value consistently contribute team 042000 032001 senior credit representative company name city state demonstrated strong project management skills competent management 26 sales centers accounts florida division implemented process improvement system assist reconciliations prepared customer billing developed reports weekly upper management education 1999 bachelors business administrations accounting mercer university city state accounting skills automotive billing closing credit leadership process improvement project management rapport relationship building sales additional information personal professional references available upon request,FINANCE
client advocate escalation specialist summary experienced 10 years highlevel executive support roles organized professional committed delivering high quality results little supervision jack trades wearer many hats highlights resultsoriented selfdirected strong problem solver dedicated team player strong interpersonal skills microsoft office proficiency experience client advocate escalation specialist nov 2015 may 2016 company name city state takeover escalated calls customer service coached customer service representatives improve skills business manager hr coordinator training coordinator receptionist jun 2008 oct 2015 company name city state managed administrative accounting financial purchasing functions office individuals supported assisted recruiting orientating new employees performed biweekly payroll reconciled payroll created payroll reports used budgeting adjust staffing managed audited employee personnel training files maintained employee training database ensured employees current training purchased office janitorial supplies acted receptionist managed multiline telephone system records management document management system implementer jan 2007 nov 2007 company name city state assisted building dms library fit global model site assisted department sitewide document audits telerecruiter feb 2005 jun 2005 company name city state contacted blood donors scheduled future appointments updated contact information trained new telerecruiters student administrative assistant vice chancellor sep 2001 sep 2004 company name city state independently created database audited university resident alien files universitys hr department free time saved university minimum 200000 potential fines managed universitys utilities legal bills contract database created maintained database universitys business travel account education bachelor arts political science prelaw 2017 university new orleans city state classes online interfere work certificate paralegal 2016 east tennessee university city state skills strong clerical management administrative skills microsoft office customer service,ADVOCATE
director business development professional summary extensive experience ltac marketing hospital setting ability build strong rapport physicians patients families case managers health care community managed lead team clinical admissions marketing liaisons efficiently communicated patients needs clinical staff expert planning executing marketing strategies build relationships new territories increased referral sources track record consistent growth census hospital demonstrating strong professional relationships referral sources turn potential referrals admissions self driven innovative strong desire compete ltachs increase hospital census high recommendations leading physicians based performance work ethics highlights excellent interpersonal communication skills ability keep professionalism confident public speaker highly motivated marketer patient care oriented increasing securing walkin tours patients families catering needs cultural awareness sensitivity towards patients physicians trained physicians nurses evaluate patients charts make recommendations ltac based diagnoses proven ability manage marketing team yielding results strategically develops marketing plans track record financial management efficiently using budgets organize networking events company functions annual galas effectively influences team members showing motivation drive perform understands explains continuum care model patient families clinical knowledge identifying ltac patients proper diagnoses treatments experience 042013 102014 director business development company name city state managed lead example team qualified marketing clinical liaisons showed steady increase census market presence accomplishments opened doors new acute care hospitals responsible 510 new ltac admissions month instance angletondanbury medical center brazosport regional medical center university general hospital memorial hermann medical center brought board several new physicians specialize needs long term acute care patients resulted higher referrals acute care hospitals certain physicians increased total number admissions record rate admissions discharges beyond 26 day stay ltac highest census date since opening establishment 88 continuous streak 40 days designed processing system new referrals cut processing time referrals 72 hours 12 hours less 90referrals turned day admissions designed printed new improved ltach evaluation status sheet patient charts communication status referrals case managers physicians efficiently dont follow constantly admissions staff phone designed uploaded new company website enables patients virtual tours sign consents view directions hospital web addition much visibly pleasing compared older website offers detailed information private health care insurances accepted hospital explains services offered hospital including continuum care model designed rented fullsize cbs billboard one year sugar land hwy 6 hwy 99 intersection increase market presence community catered special needs patients families requests order secure admissions instance halal kosher meals allowing one family member stay patient duration stay etc initiated tradition annual company gala doctors actively contributed hospital referrals recognized presented award gifts also soon became sought event case manager social workers attend one kind evening guests entertained dances live singing performances five course dinner open bar awards atrium medical center certificate recognition outstanding performance january 2014 education 2015 bachelors science interdisciplinary studies university houstondowntown city state united states interdisciplinary studies courses entails different areas studies provide well rounded education applied many careers coursework included communication psychology economics humanities minor political science 2012 associate arts general studies houston community college system city state united states houston community college system honors 38 gpa member phi theta kappa 2010 general studies galveston college city state united states galveston college deans list extraordinary academic performance photograph article featured galveston county newspaper excellent athletic performance surfing course earning college credits languages english hindi india urdu pakistan references abdul hannan khan md pulmonologist internal medicine 37 years experience 281 6798282 dr naveed umer farooq md infectious disease 25 years experience 832 7237807 dr suleman lalani md internal medicine 21 years experience 281 491 3225 dr sarfaraz aly md internal medicine infectious disease medicine 8 years experience 832 886 4774 tana healy mba rn ccm director case management west houston medical center 281 588 8153 edna takahashi rn icu case manager west houston medical center 281 588 7834 afsha dawwa rn case manager methodist hospital medical center 281 777 6237 rachael wheaton lvn tomball nursing rehab center 832 498 5155 note please use alias jj verification clients west houston medical center methodist sugar land hospital st lukes hospital sugar land memorial hermann southwest hospital angletondanbury medical center brazosport regional health system skills networking health care patient evaluation medicare structure sales marketing personal communication extensive knowledge operations management,BUSINESS-DEVELOPMENT
project accountant career focus dedicated focused professional excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking role increased responsibility authority highlights project coordination forwardthinking mindset microsoft office proficiency business writing resultsoriented selfdirected strong interpersonal skills organized detailoriented professional experience project accountant february 2003 current company name city state currently onsite project accountant gulfport high school renovation cm project direct owner purchase proficient as400 sap jd edwards accounting systems microsoft applications well construction imaging software invoice coding bluebeam previously managed preparation distribution tracking subcontracts purchase orders service agreements change orders insurance bonds multiple projects include hard rock new guest tower addition island view casino renovation mda neighborhood home repair program msu science technology center ohr okeefe museums art air cargo facility sea breeze condominiums assisted multiple project managers project engineers superintendents correspondence files electronic filing systems cost coding rfis submittals submittal log set contracts pay applications collection electronic filing storage close information specific projects including oms warranty information asbuilts currently responsible construction management accounting activities including preparation submission trade contractors aia pay apps owner billings also responsible collection filing electronic storage bid packages contracts change orders construction change directives trade contractor owner applications payment assistant vice president april 1996 february 1999 company name city state developed implemented procedure manual subcontractors included rfis submittals change order proposals also developed companion manual project management successfully coordinated produced project overview presentation mirage monthly executive meeting assisted development maintenance database track contracts change orders excess 700 million owner may 1994 january 1996 company name city state acquired maintained necessary licenses permits insurances operate perform construction work managed insurance premiums claims annual audits scheduled equipment ordered materials verified coded paid vendor invoices prepared aia requisitions owner billings successfully completed ms law business management exam ms contractors certificate responsibility tkg contractors assistant project manager september 1992 april 1994 company name city state maintained property management lease administration phased 24acre business park known hampton business center located capitol heights md negotiated contracts new construction site development maintenance prepared budgets 300000 square feet warehouse space 10 20 year lease options included property taxes insurance detailed electricalhvac maintenance program gsasmithsonian researched prepared responses tenant requests proposal scheduled coordinated special events trade shows actively market property project manager september 1989 july 1992 company name city state responsible interior tenant build various projects include design phase utility providers city engineers trade contractors determine correct loads depending tenants needs monitored coordinated daily construction activities immediately addressed outstanding issues maintain strict schedule deadlines tenant build included kitchen areas restaurants xerox service center various gsa facilities among others project coordinator january 1985 september 1989 company name city state designed implemented maintained company reference manual project detailed construction progress related scheduling tenants lease negotiations managed interior build northern virginia projects include preconstruction evaluation overall coordination trades punch list secured various permits certificates occupancy base buildings tenant work worked closely general contractors subcontractors code inspectors coordinate work activities ensure budgets adhered projects completed time projects included battlefield business park manassas va windsor plaza chantilly va monroe business center herndon va enterprise center chantilly va executive assistant january 1983 january 1985 company name city state provided clerical support researched claims prepared meeting minutes performed necessary duties directed provided clerical support issued purchase orders maintained certified payroll working job site cia headquarters langley va cia powerhouse modifications project provided clerical support operated blue print machine packaged logged submittals working site construction army ammunitions plant bay stlouis ms education usm graphic design real estate nvccarchitectural drafting skills accounting accounting systems aia as400 billings bluebeambonds budgets business management clerical construction management contracts special events filing imaging insurance jd edwards microsoft office negotiations payroll coding project management property management proposals rfi sap scheduling taxes trade shows,ACCOUNTANT
youth advocate professional summary motivated enthusiastic responsible goaloriented young educator seeking new opportunities education educational background psychology sociology personal empathetic great sense humor ability bring best others skilled working children special learning skills mental health issues motivate able bridge student experiences academic lessons subjects real life situations active team member effectively collaborate stakeholders establish quality relationships working difficult children core qualifications critical thinker problem resolution ability clientfamily focused solutionfocused counseling selfstarter dedicated patient advocate low income homeless populations client engagement quick learner case management compassionate reliable transportation experience youth advocate 092015 company name city state work youth ages 1218 homeless various reasons living shelter personal social academic life goals consult professionals regarding treatment specific clients counsel prepare residents transition back community quickly respond crisis situations severe mental health behavioral issues arose teacher 062011 042015 company name city state develop individual educational plans ieps designed promote students educational physical social development confer parents administrators testing specialists social workers professionals develop individual education plans ieps confer parents guardians teachers counselors administrators resolve students behavioral academic problems maintain accurate complete student records required laws district policies administrative regulations develop implement strategies meet needs students variety disabilities teach students personal development skills goal setting independence self advocacy teacher 062008 072011 company name city state maintain accurate complete student records required laws district policies administrative regulations guide counsel students adjustment problems academic problems special academic interests modify general kindergarten elementary education curriculum specialneeds students confer parents administrators testing specialists social workers professionals develop individual education plans ieps develop individual educational plans ieps designed promote students educational physical social development teach students personal development skills goal setting independence self advocacy mental health case manager 102004 062011 company name city state maintain confidentiality records relating clients treatment encourage clients express feelings discuss happening lives helping develop insight relationships fill maintain clientrelated paperwork including federal statemandated forms client diagnostic records progress notes refer patients clients family members community resources specialists necessary teacher 062003 072007 company name city state confer parents administrators testing specialists social workers professionals develop individual education plans ieps develop individual educational plans ieps designed promote students educational physical social development encouraged students persevere challenging tasks differentiated instruction according student ability skill levelencouraged parents take active role childs education accomplishments maintain accurate complete student records required laws district policies administrative regulations develop individual educational plans ieps designed promote students educational physical social development confer parents administrators testing specialists social workers professionals develop individual education plans ieps develop implement strategies meet needs students variety disabilities teach students personal development skills goal setting independence selfadvocacy guide counsel students adjustment problems academic problems special academic interests bachelors degree psychology sociology masters school administrationsupervision 45 hours masters level course school counseling certified special education k12 passed praxis series 10 years related teaching experience five years related mental health experience experience dealing families conducting meetings silver national career readiness certificate education master education may 2016 liberty university city state gpa gpa 357 gpa 357 bachelor arts psychologysociology may 2003 north carolina wesleyan college city state gpa gpa 272 psychologysociology gpa 272 master education school administration jun 2006 cambridge college city state gpa gpa 382 gpa 382 high school diploma jun 1997 eastern senior high school state skills mental health excel powerpoint windows microsoft word quality teaching,ADVOCATE
video director east coast video enterprise brands summary athletics always integral part life one way another years using physical fitness supplement successes previous career choices decision bring fitness forefront life one would satisfy desire continue foster personal healthy lifestyle also allow greater platform sharing discoveries healthiness others highlights passionate learning take pride sharing accurate information reliable hard working physically fit excellent problem solver approachable accomplishments bicycled across north america may 14th july 4th 2007 start new jersey end san francisco experience video director east coast video enterprise brands jan 2015 aug 2017 company name city state developed better interpersonal skills directing highly accomplished business individuals producercinematographerlead editor may 2009 apr 2015 company name city state demonstrated drive work ethic ability learn new skills quickly establishing company keeping profitable six years manager fine arts jan 2007 may 2009 company name city state demonstrated ability multitask stay focused managing multiple projects time always finishing deadlines education bachelor arts electric bass 2006 berklee college music city state us graduated cum laude 2006 improved electric bassist skills cpt certified nasm adult pediatric cpraed,ARTS
disability advocate professional summary dedicated public health administrator adept public community relations staff development project management seeking opportunity merge managerial experience public health field resulting improved patient care increased company rate investment return education training east stroudsburg university 2016 bachelor science public health health services administration public health health studies department city state united states gpa deans list honor roll academic achievement award beneficiary currently 107 credits needing 13 gpa 372 public health health services administration deans list honor roll academic achievement award beneficiary currently 107 credits needing 13 gpa 372 public health health studies department community college philadelphia 2015 associate science socialbehavioral science health services city state united states gpa international honor society four term recipient deans list academic achievement award honor roll graduated high honors gpa 373 socialbehavioral science international honor society four term recipient deans list academic achievement award honor roll graduated high honors gpa 373 health services accomplishments 082006 philadelphia surrounding area present representative think first national injury prevention program featured community college philadelphias tv program tapestry life resilience health participant many magee rehab hospital programs including spasticity training health professionals adam taliaferro benefit night champions wheel chair sports advisor physical therapist doctorate program peer group mediator jerry segal charity classic contributor walk national 24 hour stepathon bring awareness sci research subject restorative therapies inc muscle atrophy reduction benefits health professional peer mentor thomas jefferson university partnered temple universitys center asian health cah sodium reduction initiative featured phillycom article nutrition health living disability highlighted archives physical medicine rehabilitation official journal article titled cycling functional electrical stimulation spinal cord injury whats single father 3 current college students one senior studying nutritionchemistry one junior pharmacist freshman prelaw student participant speaker addressing concerns health nutrition magee rehabs outpatient program professional experience company name september 2005 disability advocate city state advises patients community resources make referrals devises realistic treatment plans interviews clients individually family determine services best address needs counsels prepares residents transition back community encourages members continue attending group fitness classes represents company industry meetings advocates recommends patients careproviders relatives communicative strategies devices cultivates positive relationships within community public relations campaigns conducts community health needs assessment chna works president ceo offices patient liaison report concerns appropriately maintains hierarchy structure ensuring communication properly filtered company name june 1986 may 2004 supervisor lead trainer human resources rep shift controller city state coordinated department functions staff 200 employees maintained detailed administrative procedural processes improving accuracy efficiency facilitated meetings liaison departments updated employee accounts information daily basis key member global distribution operations team coordinated shipments globally entered data dias load manipulate data production reports served mentor junior team members conducted qualitative quantitative analysis logistics operations using simulation models tools manually created shipments assigned carriers dispatched shipments communicated crises delays carrier schedule changes internal external customers dispensed guidance direction authorization carry effective plans ensured work accomplished safely established operating procedures practices skills administrative c community health clients direction logistics meetings mentor works needs assessment processes public relations quantitative analysis simulation treatment plans,ADVOCATE
business office manager professional summary obtain full time position healthcare environment 16 years experience area healthcare field customer relations claims coding billing human resources employee management asset licenses bachelors science health administration certified medical billing specialist health information management certificate certificate electronic medical records medical office admin certificate skill highlights microsoft word excell medisoft billing software cad arcommand billing software medicaremedical insuranceprivate billing advanced knowledge hmo managed care computer literate quick easy learning skills able work pressure excellent organization skills team leader high typing skills minimum 70 wpm excellent communication spelling writing skills high skills business management knowledge supervising employees maintains strict confidentiality knowledge hmos medicare medical extensive anatomyphysiology knowledge medical manager software managed care contract knowledge electronic medical record emr software icd9 coding neurology billing expertise certified coding instructor cpt hcpcs coding internal medicine billing hipaa compliance medical billing software strong planning skills strong work ethic team player positive attitude deadlinedriven good written communication exercises good judgment professional experience january 2009 current company name city state business office manager employee management new hire training hiring termination verbal written notices writing implementing department policies management employee task assignmentsfollowups customer service patient accounts management medicare medical insurance appeals grevences hearings state federal judge cms updates guidelinestrainings setting individual employee goasachieving overseeing patient accounts control accounts receivables managing overseeing medical recordsarchived records keep compliance cpt hcpcs coding keeping employees updated hippa compliance providing ongoing training continuing education department employees overseeing accounts receivables working law offices subpoena requests maintaining department accuracy cash flow company january 2008 january 2010 company name city state healthcare administrator working closely president vice president city county licenses applications updates ambulance vehicles addingremoving emt background check dmv pull notice requests making sure employee files updated licesnses necessary documents times managing business office medical records accounts billablereceivables medicareinsurance eobs contracts proposals writing company policies updating staff hipaa compliance checking emt paperwork make sure comply law follow dispatcher calls checking drs orders ambulance transportation dialysis patients make sure qualify service january 2000 january 2008 company name city state business office supervisor supervise staff billing department bookkeeping making sure everything done deadlines follow staff check completeness tasks medicare medical major insurance billing making contracts major insurance companies eob data entry accounts billablereceiveable medicare medicaid insurance rebillsfu handled billing 5yrs two companies coding cpt icd9 hcpcs attending medicaremedical workshops updating billing system writing letters doctors regarding patients medical necessity use transportationambulance services filling justification forms wmedical necessity doctors sign dialysis patients non emergency calls making justifications forms medical necessity excell excellent knowledge word excell arcommand tis medisoft billing softwares overall supervision ambulance billig department education training 6132009 university phoenix city state bachelor scianence health administration health administration 2005 la valley college city state aa degree program chemestry program chemestry 1999 concord college certificatediploma colorado medical claims billing specialist ulysses grant high school city state high school diploma 1993 anc computer school state armenia certificate computer high educational establishment microsoft word excell ms dos professional affiliations 20062007 honored member cambridge whos languages armenian russian english spanish skills accounts receivables ambulance billing billing system bookkeeping business management cad cms excellent communication contracts cpt customer service data entry dialysis english filling forms hiring icd9 insurance law letters employee management managing medical coding medisoft excell office word microsoft word ms dos organization skills policies coding proposals speaking quick reading russian spanish supervising supervision team player transportation typing skills workshops written additional information awardsrecognitions certificates 1999 science fair honorable mention 2000 bronze medal recipient 2000 community centers inc job trainingadministrative assistant 2001 community centers inc wia participation 2001 certificate continuing education management skills 2004 deans listlavc 2005 certificate completion medical services etar training dhs 20062007 national deans list,HEALTHCARE
aviation operation specialist summary pursuing position client support specialist ii along opportunity achieve maintain highest level customer service data compilation team excellence highlights staff training development new employee orientations microsoft office suite expert attention detail maintains confidentiality peopleoriented organized exceptional communicator secret security clearance clearable accomplishments awarded good conduct medal excellent military service awarded 2 army achievement medals experience aviation operation specialist january 2014 february 2015 company name city state compiled managed maintained sensitive flight data 60 aviators ensuring flight departures arrivals successful aviator flight information accurately consistently logged daily weekly flight reports safeguarded analyzed maintained uptodate aviator flight hours personnel individual flight records utilizing centralized aviation flight records cafrs information operating systems 60 aviators identifying correcting deficiencies 20 presented excellent communication skills secured radios identifying aviators medical status aircraft information location cases precautionary landings due aircraft deficiencies weather accidents order inform appropriate channels increased response personnel aircraft recovery time monitored secured radios order assist aviators take landing contacting maintenance crews fueling crews needed increasing communication parties rapid service managed equipment cost 30 thousand dollars loss conducting constant inventory checks following detail specific procedures issuing receiving specific equipment continuously organized created systems labeling storing classified documents equipment provided excellent customer service aviators issues concerns regarding flight hours searching previous records ensuring current hours accurate tracked aviators aircraft utilizing digital mapping systems assisted control tower base ops communicating aviator flight information secret security clearance defense travel system representative january 2012 december 2014 company name city state managed 1 million dollars federal funds travel arrangements claims travel reimbursements 300 employees using defense travel operating systems dts resulting decrease error excessive expenses 10 ensured rapid travel pay reimbursement entitlements excelled communicating data reports trackers federal funds utilized personnel travel claims reimbursements safe guarded destroyed sensitive personnel information social security numbers bank accounts decreasing identity theft provided stellar customer service 300 employees individually collectively coordinating travel arrangements career progression training special missions within different states countries providing smooth transition maintained accounts 300 employees created trackers excel inbound outbound dates worked side side sato travel agency order book flights car rentals employees travelling missions trainings andor emergencies created reports employees delinquent closing travel vouchers trained 5 employees dts policies procedures along federal fund allocation entitlements secret security clearance administrative assistant july 2011 december 2011 company name city state secret security clearance created weekly rotational day night flight schedules excel assigning aviators specific dates times potential flights enforcing fairness maximizing productivity filed approved flight schedules per faa created battle rhythm books missions training policies procedures directories maps schedules content needed reference complete specific missions excellent communication skills answering phone calls relaying messages sending emails replying emails fast response time prepared weekly reports actual flight times aviators aircrafts flown education bachelor arts organizational leadership university brandman city state us expected graduation date february 2017 bba business administration accounting university puerto rico city state usa completed 115 credit hours towards business administration accounting personal information enjoy reading dancing watching scary movies spending time family additional information honorable discharge skills travel agent flight hours keeper trainer excellent communication fast learner content high motivation excellent customer service manager dts digital mapping manager funds inventory excel personnel tracker policies enforcer trainer honest high levels integrity efficient high levels stress team leader enjoy challenges security clearance clearable travel arrangements coordinator fully bilingual spanishenglish,AVIATION
business development manager experience january 2014 current company name city state business development manager platform video content targeted native video ads report coo cro new business initiatives business strategies publishers advertisers launched cinema6s first campaigns premium spirits brand athletic brand resulting 100 profit negotiated contracts 3rd party vendors jun group veeseo adblade bidtellect adding clients partner phone email meetings resulting creation pipeline cinema6 compose weekly reports new business campaigns daily tasks january 2013 january 2014 company name city state sales service desk specialist private wealth management alternative investments supported managed relationships financial advisors pacific northwest midamerica regions well throughout country internationally educated financial advisors specific alternative investment products merrill lynch platform including strategies fee structure purchase redemption schedules identified sales service desk specialist highest consistent call record leading team services provided financial advisors called alternative investments service desk developed helped launch best practitioner program financial advisors geared towards generating new business alternative investment platform awarded 2013 alternative investments net sales budget pacific northwest region january 2010 january 2013 company name city state new business director provided financial solutions client reduced cash flow expenditures realized losses assets utilizing underperforming assets offset media expenditures responsible introducing orion trading 75150 accounts annual media budgets excess 4mm advertising including limited television radio digital print ooh nationally locally sourced maintained relationships corporate executives fortune 1000 organizations responsible sourcing brokering new business significant clients including vail resorts cargill pergo black decker colonial williamsburg responsible production monthly newsletters orion clients employees current innovations provided creative solutions business problems january 2008 january 2009 company name city state sales manager maximized showtime networks subscriber growth revenue affiliate customer service centers midwest western territories managed 10 accounts cable industry sector 894623 combined revenue maintained 1 account net growth television advertising environment exhibited significant declines growth led onsite training educating motivating affiliated customer contact personnel included 1520 people per training product sales retention new product introduction created implemented motivational methods influence sales led new business development initiatives seneca sc seattle wa territories directly resulted increased revenue locations previously generated zero advertising revenue established maintained extensive network clients calls meetings designed client management events july 2006 company name city state summer analyst conducted research portfolio managers portfolio investments including analyses 10k 10q reports tracked trading volume prices key stocks institutional private clients producing weekly reports various portfolio managers assisted trading desk market database analysis prospective trades education 2007 hobart college city state bachelor arts english english may 2007 media society media society interests member mens club ice hockey 2003 2007 devoted 12 hours per week practice competition volunteer political activism house 2004 organized conducted voter registration drives college students 19992003 delbarton school morristown nj member mens varsity ice hockey nj state champions 2002 new jersey hockey hall fame inductee 2014 additional information member mens club ice hockey 2003 2007 devoted 12 hours per week practice competition volunteer political activism house 2004 organized conducted voter registration drives college students 19992003 delbarton school morristown nj member mens varsity ice hockey nj state champions 2002 new jersey hockey hall fame inductee 2014 skills ads advertising avid budgets budget business strategies cable cash flow coach client management content contracts sc client clients customer service database analysis email financial investments market meetings microsoft excel power point microsoft word network networks new business development newsletters personnel producing profit radio research sales phone television video,BUSINESS-DEVELOPMENT
digital client lead experience 052014 current digital client lead company name city state client exxonmobil responsibility play important role technology centric account spearheading strategy project leadership exxonmobils next gen global web development efforts lead team consists ux search analytics technology creative pm establish clients business goals measurable endproducts requirement gathering collaborations ems key players deliver agency povs present subject matter solutions based learning analytics consumer insights technology trends help clients decision making process champion us pvlcvl sites postlaunch operational efforts including content management updates overall optimizations technical implementations manage ems user database marketing efforts craft short termlong term email marketing communication strategy development plans partnership planning team responsible budget tracking annual vs project based estimates work completed todate vendor invoices billing todate yearend accrues projects exxonmobils next generation web developments us russia china user database marketing search onsite search seo analytics site content management 042014 052014 digital account director company name city state managed digital strategy creative production process partnership traditional account team contributed 2015 digital planning effort 3 million integrated proposal across web social crm digital media pr consulted restasis web analytics reporting process proposed web optimization plan effort create effective user conversion path elevate overall conversation rates helped recruiting subject matter experts expand agencys digital capabilities contributed companys overall growth facilitated rfp process presented new business pitch projects website development optimization desktop tablet mobile revo ipad app omniture reporting google analytics webmaster tool seo paid search banners emails 062012 042014 digital account supervisor company name city state led managed wide network land rover online businesses integrated marketing campaigns various digital projects made quick precise decisions based data positively reflected business outcome acted hybrid account digital producer solid understanding technical environment lead conversations developers strong understanding current emerging web development technologies frontend backend technologies social media apis cms communicate technical needs throughout organization responsible client relationship building owner communications partners global regional contributed establishing us online business international pilot market liaison uk client team various assignments related brand product tech daily basis participated research strategy exploratory developed brand creative briefs project managed digital related project endtoend monitored analytics optimized experience based metric results developed project scope upcoming fiscal year included new existing buzzworthy work supervised trained account executives ensured quality work layers leaves agency projects range rover sport race sun integrated digital campaign rich mobile experience vehicle configuration interior 360 view mobile game immersive interactive film mobile apps trail less traveled range rover app land rover owners app incontrol car integration digital media inmarket dynamic banners media partnerships rich desktopmobile banners websites development maintenance global desktop site responsive tier 1 mobile sites tier 2 regional dealer sites responsive microsites vehicle configurators site tagging site retargeting inventory search tools database management lead form creations lead optimizations cms sdl tridion 022010 012012 integrated account supervisor company name city state kohls nasdaq us global verizon novartis reclast responsibility strategically led managed multimillion dollar campaigns endtoend helped major retail client successfully integrated digital efforts traditional work stream presented constant digital support expertise actively contributed key market insights trends solutions maintained client contact demonstrated true partnership offering strategic input throughout process accountable client budget agency quality work managed creative process executions developed presented indepth reporting comprehensive campaign analyses quarterly basis supervised junior account staff conducted performance reviews ensure track advance projects social media facebook engagement apps games contest sweepstakes campaign integration tv radio print microsites rich media banners web videos 122007 012010 digital account executive company name city state jj cpg neutrogena aveeno jj rx remicade exxonmobil novartis otc benefiber prevacid cibavision us global dailies medicis restylane responsibilities developed campaign strategies recommendations using emerging technology social media platforms achieve various client marketing goals managed account functions creative process ensured complete work accuracy presented ideas client discussions translated agency perspectives added value clients businesses acted key contact clients partner agencies vendors fostered strong relationships parties developed project scope work creative brief timelines managed production budgets projects digital experiences mobile app augmented reality touchscreen edetail interactive hcp visaid social media facebook engagement ads fan pages apps promotions contests videos digital projects us global specific websites banners tv ads print emails crm 102006 122007 integrated account executive company name city state worked integrated account lead digital crm provided constant support team clients developed market insights competitive analysis lead great creative ideas strategies participated initiation presentation completion projects managed communications team clients partnered agencies vendors daily basis developed project estimates managed budgets forecast high degree accuracy projects websites branded unbranded banners crm emails direct mail seo print ads posters fsi drtv education september 2006 bba marketing advertising pace university state gpa gpa 35440 marketing advertising gpa 35440 skills ads agency banners billing budgets budget cms competitive analysis content management conversion crm client clients database management database marketing decision making direct mail email film google analytics ux inventory marketing market marketing communication network next optimization performance reviews posters pr producer project leadership proposal quality quick radio reality recruiting relationship building reporting requirement research retail rfp social media platforms strategy strategic strategy development sun tv view website development web development websites webmaster yearend,DIGITAL-MEDIA
accountant executive profile capable accountant successful managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes teamoriented prepares clear comprehensive financial reports executivelevel management dynamic highly qualified extensive knowledge accounting principles professional value offered researched resolved billing problems previously missed operated computers programmed accounting software record store analyze information maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions knowledge doubleentry accounting method cashbasis accounting method skills analytical reasoning budget forecasting expertise account reconciliation expert financial planner effective time management advanced computer proficiency pc mac strong organizational skills excellent managerial techniques work experience 042017 current accountant company name city state performed debit credit total accounts computer spreadsheetsdatabases using specialized accounting software performed field audits wide variety clientele using quick books system received recorded banked cash checks vouchers well reconciled records bank transactions completed monthly quarterly annual bank reconciliations two dozen companies managed accounting operations accounting close account reporting reconciliations aligned financial activity regulations gaap 022017 current accountant company name city state evaluated accounting requirements discovery meetings potential clients provided reliable timely project project expense capitalization amortization spend data departments tracked capital spending approved capital requests 102016 042017 bookkeeper company name city state updated confidential employee banking information accuracy speed maintained accounts receivable documentation electronically paper increased efficiency alleviated work loads creating new excel financial recording system entered weekly sales customer count sheets review management processed payroll electronic deposits employee pay adjustments researched resolved collections billing disputes tact efficiency 102016 042017 controller assistant company name city state maintained compliance company legal requirements completed quarterly yearly audits systematically prepared documents assembled financial statements independent auditors executed accounts receivable reporting enhancements reconciliation procedures investigated resolved discrepancies monthly bank accounts tight deadlines collaborated extensively auditors preliminary yearend audit processes 052010 082016 controller company name city state restructured analyzed profit software system improve budget reporting thoroughly reviewed financial statements tax audits correct discrepancies revised streamlined inefficient work procedures automation software educated management strategies minimizing tax liability reviewed tax returns prepared individual departments approval supplied detailed tax documentation needed submit accurate corporate returns reviewed program needs recruited qualified staff language skills bilingual spanishenglish fluent readingwriting portuguese certifications credentials certified public accountant cpa 138882 20142015 venezuela academic background 2014 bba accounting andrs bello catholic university city state 5 year degree emphasis business administration generally accepted accounting principles 4 semesters international financial reporting standards 4 semesters international auditing standards 4 semesters international accounting standards 4 semesters costs 4 semesters business managements 2 semesters economics 4 semesters financial math 4 semesters 2009 course informatics engineering andrs bello catholic university city state 1 year course 2008 high school diploma saint anthony la florida city state minor science 2016 seminar california payroll law fred pryor seminars career track city state quickbooks microsoft excel 2014 seminar tax planning prepaid taxes kpmg city state 2013 seminar sap andrs bello catholic university city state technical summary microsoft windows medium download install softwares printers scanners setup networks internet connections sharing files remote workconnections antivirus basic skills server domains sql data base word advanced tables graphics envelopes insert formats labels hyperlink block others excel advanced pivot table insert graphics formats formulas hyperlink logical conditions financial find replace lookup block group data validation filters freeze panes macros others powerpoint medium effects graphics presentation exporting importing image editing videos text publicity access basic user adobe medium hobby edit image creating image edit forms fill forms creating form exporting formats others mac ios basic user accounting software quickbooks pro 201520162017 advanced chart accounts bills invoicing assets payroll credit card banks reconciliation 1099 setting closing dates setup payrolls employees entry vendors entry clients entry general journal entries export import write checks paying bills memorized transaction list others accounting software profit pluss 2k8 advanced similar quickbooks including integration payroll administrative accounting creating char account setup integration rules setup taxes withheld parameters taxes parameters budget parameters others accounting software sap basic user tax software lacerte basic user forms tax software complyright basic user w2 1099s forms software real estate pmas appfolio basic user adp ezlabor adp payroll advance payroll requirements finish tasks needed,ACCOUNTANT
information technology manager network engineer professional overview highly skilled accomplished information technology manager 16 years expertise planning implementing streamlining systems ensure maximum customer satisfaction business revenue ​ strong leader demonstrated ability work effectively individuals levels functional areas exceptional communication project management skills ability successfully manage multiple priorities assignments skills platforms windows 2000 2003 server professional windows xp pro home win 3119598 dos 622 citrix ica ms exchange 2000 hardware hp ibm dell intel based server desktop platforms cisco 2500 switches sonic wall hardware vpns hp laser jets toshiba e310 color copier toshiba sony laptops intertel software ms office visio citrix metaframe xp symantec pc anywhere ghost antivirus utilities win fax mcafee virus scan adobe acrobat illustrator photoshop partition magic adware spyware networking tcpip wireless 80211 abg dns wins dhcp relevant experience information technology manager network engineer feb 2006 current company name city state responsible daytoday operations functions wilkes mchughs six offices 300 staff members currently lead team 6 professionals developers planning upgrades implementation systems business applications development new software tools work closely cio senior management ensure business technology objectives aligned researched new technologies calculated future needs achieve accurate capacity planning negotiated hardware software purchases maintenance contracts dramatically reduced costs maintenance virtualizing companys infrastructure using vmware reduced physical servers 50 4 streamlined disaster recovery processes planned executed active directory domain migration 2008 2012 r2 coordinated planning migration mpls network 8 sites including upgrades routers switches network equipment increased speed reliability company email migrating microsoft exchange 2010 2016 streamlined operations designing new citrix infrastructure using netscaler load balancers ensure better speed connectivity less downtime remote offices led planning implementation disaster recovery site atlanta created companys first comprehensive business continuity plan tested success installed configuring barracuda spam virus firewalls resulting reduction spam 40 enforced security policies managed monitored updated spam filtering virus malware prevention systems reduced desktop application deployment times 60 designing implementing microsofts system center configuration manager conducted training internal systems local procedures technical subjects company employees coordinate external technology vendors internal staff members thirdparty consultants network engineer sep 2003 jan 2006 company name city state administered managed windows 2003 server network environment responsible lan wan duties local remote networks acted technical consultant clients various projects provide enduser support windows xp 2000 operating systems installed implemented exchange 2003 mail server implemented server desktop security using mcafee enterprise epolicy orchestrator installed configured web servers ftp servers pop3 mail servers manage cisco 1900 switches 2600 routers configured vpn remote access users implemented software domain policies patches upgrades using group policy sus trained new employees systems administration web development network support technician jan 2003 aug 2003 company name city provided network desktop support 800 users provided technical support offices sba domain supported help desk using help star software troubleshooting windows 98 2000 desktop computers implemented group policy objects control desktop environment security performed hardware software upgrades replacements performed installations troubleshooting ms office suite managed users computers organizational units active directory created disc images desktop notebook computers using norton ghost troubleshooting repairs laser printers copy machines education bachelor science management information systems university maryland university college city state certifications microsoft certified technology specialist 2008 mcts 2008 citrix certified administrator cca information systems management certificate project management certificate,INFORMATION-TECHNOLOGY
hr specialist highlights staffing recruiting professional interviewing expertise recruiting personnel records maintenance affirmative action compliance fluent language detailoriented microsoft office suite expert peopleoriented experience 072015 current hr specialist company name city state assisted establishment hiring process currently use georges employment training center assisted creation implementation first electronic hiring process within georges preprinted new hires ssn address date name decreased time hire someone 1 hour 30 minutes average assisted development first electronic application production hiring explain terms position new hires salary hours dress code job description etc responsible onboarding new employees includes administering new hire paperwork everify i9 verification establish maintain relationships hr managers stay abreast current future hiring coordinated driverrecruiting process 102010 072015 hr specialist company name city state assisted managers staffing compliance 16 area locations staff insure compliance training completed track assignments evaluations system access terminations tyson clerical industrial temp pool 100 people direct reports assisted development piloted first electronic application production hiring collaborated team develop detailed processes nondiscretionary discretionary professional hiring reviewed every i9 everify errors ran completed everify new hires knowledgeable sap adhoc training events erecruitment data entry reporting 032009 102010 hrbenefits clerk company name city state analyzed employmentrelated data prepared required reports developed reports employee headcount monthly hr reports quarterly training reports managed aspects employee life cycle process including boarding communicated duties compensation benefits working conditions new hires ensure new hire files complete accurate worked extensively sap verified data entered accurate explained human resources policies procedures employees conducted telephone onsite exit interviews employees worked 401k administration fmla areas insurance benefits generated employeetracking reports month managed communication regarding employee orientation open enrollment benefits ensured enrollment new hires tysons insurance plans 082007 032009 hr clerk company name city state maintained open position postings maintained customer service focus employees applicants levels organization verified applicant references employment history experienced multiple line telephones handling routine inquires directing calls taking messages distributed appropriate employment documentation various plant locations maintained accurate information outgoing files locations entering initial data prepare hire rejecting sap well making necessary changes recruitment side sap generating reports verify applications complete provide assistance applicants completing application translate spanish necessary ensured compliance laws followed 102006 032007 receptionist company name city state managed receptionist area including greeting visitors responding telephone inperson requests information maintained front desk reception area neat organized fashion served central point contact outside vendors needing gain access building made copies sent faxes handled incoming outgoing correspondence posted open positions lobby workforce worked diverse labor pool ensure applications completed compliance standards explained application process applicants scheduled interviews onboarding process 092005 102006 administrative assistant company name city state greet receive visitors answered heavy phone traffic maintained inventory office supplies coordinated cpr classes customers staff assisted staff coordinating meetings telephone conferences education 2001 diploma rogers high school skills benefits central point contact clerical conferences cpr customer service data entry directing documentation fashion faxes focus hiring human resources hr insurance inventory meetings access office neat policies processes receptionist reception recruitment recruiting reporting sap spanish staffing taking messages telephone telephones phone type,HR
substitute teacher summary enthusiastic artists loves traditional art digital art moving richmond spent two years working digital media specialist creating brochures video physical colleges currently im working substitute chesterfield county schools favorite subject course art highlights traditional fine art skills creative artistic flexible creative approach strong design sense superb attention detail time management traditional digital photography photo enhancing relevant professional experience substitute teacher oct 2015 current company name city state work schools across chesterfield county verity subjects grades favorites subjects teach art library history following teachers lesson plans lead students activities providing guidance additional explanations needed comfortable unexpected school situations im quick feet calm believe key keeping students calm digital media specialist administrative assistant jul 2013 jun 2015 company name city state met worked grieving families create personalized memorial packages loved one used variety programs including photoshop illustrator indesign publisher funeral stationary software created large collage boards every family provided us photos abnormal create 15 boards week provided support community outreach programs small college boards hospice patients billboards charity events designing pamphlets printed materials special events including cape fears purple heart dinner charge teaching coworkers use new software well troubleshooting computer printer problems office summer counselor jun 2009 sep 2009 company name city state helped plan execute activities dealt minor cuts scrapes well defusing tempers fights could start writing incident reports accidents fights occurred job included conflict resolution working children whose parents military handful parent overseas well working handicapspecial needs children additional experience room attendant mar 2012 jul 2013 company name city state seasonal shoe associate nov 2011 feb 2012 company name city state shoe associate oct 2009 nov 2011 company name city state education bachelor arts dual major art visual technology anthropology 2009 george mason university city state started anthropology major minor photography soon found loved art classes much first glance seem unrelated deal people expressing human condition one studying actions artifacts better understand different cultures time periods deals feelings views shown art different together good combination rounded point view course work included animation digital well traditional black white photography web design oil panting sculpture print media art history childhood psychology ancient civilizations modern culture internship 2007 gov trends city state maintained several politicians personal websites transferred data previous websites newly designed websites well updating live sites news feeds analysis key words used increase traffic websites using google adwordsused pertinent data retrieved verify key words contributing increasing traffic websites compiled results presented solutions reports clients created email lists possible potential clientsi also minor design projects letter heads logosworked clients staff ensure trained maintain new sites data transferred organized advanced degree 2004 west springfield high school city state internship 2004 fairfax archaeology city state compiled information artifacts previous digs well properly labeling storing bags prepare storage field work included measuring marking test pits shifting dirt digging test pits keeping field data skills traditional art media black white photography oil painting sculpture print media digital art programs photoshop illustrator indesign digital animation maya flash effects,DIGITAL-MEDIA
hiring managerrecruiting manager summary selfmotivated human resources professional 9 years healthcare social services recruitment management business development marketing staffing experience expertise locating highly qualified candidates comprehensive variety clinical nonclinical positions exceptional interpersonal skills focus team synergies drive achieve organizational goals skills microsoft office 10 years talent acquisition talent management recruiting staffing business development training development 10 years groups society human resource management january 2015 present languages fluent english russian romanian experience hiring managerrecruiting manager 032017 current company name city state managed lead team professional recruiters coaching training developed execute recruiting plans recruiting outreach programs partnered hiring managers director hr determine hiring needs strategies coached hiring managers recruiting process procedures conducted full lifecycle recruiting support different departments within organization developed inclusive recruiting sourcing strategies identify attract top talent managed interview activity phases recruiting process ensured consistent communication regarding candidate search status parties phases recruiting process directed offer process including reference checks salary recommendations offer letter generations offer responses ensured jobs posted maintained accordance company policy managed internal external job board functionality works vendors troubleshoot issues managed vendor relationships oversees annual contract renewals budget managed team recruiting metrics oversees distribution weekly requisition reports management worked closely communications develop recruiting materials brochures conducted regular follow hiring managers determine effectiveness recruiting plans implementations developed implements social media recruiting strategies oversaw company hiring events initiatives recruiting manager 112015 022017 company name city state managed team recruiters report recruiting performance advise hiring managers interviewing techniques research choose different healthcare job advertising options identify acquire top talent different clinical none clinical positions determine appropriate salary new hires promotions transfers educated clients regarding latest labor market trends wages benefits realistic expectations trends todays job market develop implement monitor training programs new hires conduct orientations new hires performance evaluation performance partner hiring managers directors identify trends recruitment retention order predict future needs provide professional coaching employees seeking career advancement career change complete workforce planning established pipelines using passive candidate sourcing consistently develops new business grow existing accounts agency different hospitals nursing homes new york state facilities proven track record sourcing screening short listing interviewing salary negotiation hiring healthcare nursing professionals various local travel nursing positions charge managing multiple accounts affiliated hospitals ambulatory care centers state facilities government agencies nationwide senior healthcare recruiter 062014 092015 company name city state work collaboratively program managers directors sales personnel clients candidates managing requisitions matching right candidates positions training development recruit clinical nonclinical positions hospital nurses school nurse case workers social workers pas pharmacists respiratory therapists administrative assistants physical therapist occupational therapist pta ota speech therapists case managers full cycle recruiting onboarding include identifying screening interviewing presenting contract permanent positions responsible hiring firing contract worker posting new positions using various tools careerbuilder linked internal postings etc boarding responsibilities include i9 documents tax forms reference checks well education verification preemployment physical drug toxicology interface clients candidates daily basis utilize applicant tracking system job diva upload new requisitions log candidates information use external databases depending clients need human resource specialisttemp 112013 072014 company name city state responsible assisting hr internal compliance teachers therapists social workers ensuring appropriate billing sessionprogress notes documents received submitted within deadlines processing referrals various sources placing appropriate therapists evaluators andor counselors per scheduling requirements timeframes maintained therapist schedules utilization scheduling caseload cpse cserelated services coordinated district administrators clients parents potential issue associated provided services managed documentation collaborated program director team members achieve solutions maintained therapist teacher forms certification clearance letter reference etc interviewed screened placed nurses social workers special education teachers occupational speech physical therapists different facilities communicated clients managed rehab nursing home accounts human resource specialist 042010 072013 company name city state provided resource management recruitment fill therapy job openings including candidate sourcing screening interviewing checking sourced identified therapists teachers high volume outbound calls meetings utilized resources attract qualified professionals process application managed intern program conducting orientations scheduling rotations assignments monitoring intern job contributions coaching new teachers advising managers training coaching developed strong rapport highlevel entry level candidates ensured compliance new hires current program coordinator 032007 022010 company name city state oversaw aspects staff performance conducted performance evaluation enforced progressive discipline mediated staff disputes grievance procedures accordance state federal laws performed oncall responsibilities cover scheduling adjustments maintained updated associate health records associates contact list personnel administered training managed relationship providers clinicians staffed services planned city facilitated staff schedule performed internal audit cases services sourced recruited therapists provided candidate sourcing screening interviewing reference checking ensured providers complied early intervention rules regulations education training bachelors communications 2009 long island university communications mba business administration long island universityvirtual hr healthcare management concentration united states online healthcare compliance certificatequinnipiac school businessonline skills recruiting talent management account management business development sales ats experience various programs activities honors society human resources additional information authorized work us employer,HEALTHCARE
dance educator professional summary personable proactive clinical mental health counselor registered dancemovement therapist focused building positive rapport diverse range clients adept facilitating individual group therapy sessions critical thinker detailoriented superior interpersonal skills core qualifications dsmv knowledge group behavior dynamics group therapy expressive art therapies dancemovement therapy experience working disabled persons experience developmental disabilities experienced working adolescents adults geriatric population eclectic psychotherapy approach cognitive behavioral therapy cbt dialectic behavior therapy dbt clinical documentation avatar developmental designs trained compassionate empathetic open minded team player professional experience company name february 2012 current dance educator city state plan implement dance curriculum artsintegrated urban charter secondary school students grades 712 teach daily lessons following rhode island standards education present class material policies accurately clearly five classes semester use variety teaching methods lectures discussions demonstrations meet parents guardians discuss students progress least per semester enforce classroom administration policies rules times established positive relationships students parents colleagues administrators kept accurate records student performance maintaining confidentiality student records information times assessed student progress weekly monthly quarterly monitored students destructive unhealthy behavior reported concerns guidance counselors worked cooperatively special education teachers modify curricula special education students according individual education plans ieps company name july 2012 current dancemovement therapist clinical mental health counselor city state planned implemented healing arts program meeting patients level functioning collaboration psychiatric care team support patients outlined treatment plans met patients group 11 sessions utilizing dance movement therapy techniques facilitate understanding practice coping skills help foster enhance communication build selfesteem creativity socialization physical movement psychiatric patients provided evaluations care team patient family response program enhance quality care worked children adolescents adults geriatrics suffering symptoms including depression anxiety physical psychiatric neurological disorders learning difficulties dementia autism behavioral problems company name september 2014 november 2014 dancemovement therapist city state grant funded program provided dancemovement therapy children adolescents developmental disabilities helped build communication skills social interpersonal relationships supportive community company name july 2013 november 2013 mental health counseling dancemovement therapy intern city state worked adults severe mental illness schizophrenia depression anxiety physicalpsychiatricneurological disorders learning difficulties dementia autism behavioral problems assistance providing direct care support patients outlined treatment plans observation reporting patient information data collection maintenance safe therapeutic environment supervision daily activities delivering group therapy sessions variety patients groups planning series movement sessions around particular patient groups requirements helping patients emotional difficulties medium movement company name august 2011 august 2012 dancemovement therapist clinical mental health counselor intern city state assistance providing direct care support students outlined treatment plans worked students ages 11 18 years age charter school setting developed treatment plans interventions including ieps rtis needed conferred parents guardians teachers administrators resolve clients behavioral academic problems acted role model clients exhibiting positive behaviors developed case files treatment plans supervision clinical psychologist met students group 11 sessions utilizing dance movement therapy counselor techniques facilitate understanding practice coping skills help foster enhance communication skills build selfesteem creativity interpersonal relationships implemented therapeutic plans child recorded childs progress case file observed reported student information data collection maintenance safe therapeutic environment supervision daily activities planned implemented daily therapeutic activities including limited fitness dance art music therapy teaching coping skills relaxation techniques appropriate social skills company name january 2004 january 2011 sole proprietor artistic director city state complete operations running small business including limited financial procedures particular attention federal state local requirements hired managed staff students independent agents developed implemented marketing plan new dance season organized planned community outreach events planned implemented weekly lessons teaching movement skills choreography children adults dance abilities planned organized directed performances including limited deciding theme ordering costumes choosing music renting venue appropriate documentation completed fire marshal approval insurance printing sale tickets hiring technical staff education lesley university 2014 master arts expressive therapies city state dancemovement therapy specialization clinical mental health counseling rhode island college 2004 bachelor arts dance performance city state professional affiliations american dance therapy association andrea rizzo foundation national dance education organization ndeo former state affiliate conference presenter dance alliance ri rhode island association health physical education recreation dance riahperd presenter dance educator year2008 skills counseling skills eclectic theoretical approach client centered therapy gestalt therapy dbt dialectical behavior therapy cbt cognitive behavior therapy mindfulness expressive therapies interpersonal skills empathetic enthusiastic people person compassionate problem solving great organizational skills team player creative open minded expressive arts therapy dancemovement music drama art dance creative movement modern ballet jazz tap computer skills proficient microsoft office suite word publisher excel power point google docs avator,ARTS
communications director professional summary seasoned communications pro resultsdriven communications strategist awardwinning writing editing credentials proven successes media relationspitching longtime experience web social media content skills superior verbal written communication skills excellent media contacts crisis communication web content brand development management analytical thinker powerpoint presentations adobe photoshop work history communications director 092013 current company name – city state responsible internal external communications nonprofit agency providing counseling shelter services 90000 pennsylvanians year media relationsgovernment relationsfundraising web site design contentsocial media facebook twitter youtube pinterest annual reportstatewide fatality reportpublications design content developed managed communications strategies plans budgets planned launched innovative creative effective communications campaigns press conference honor domestic violence victims capitol rotunda resulted participation governor 19 legislators statewide media coverage oversaw adhered communications department budget communications director pennsylvania auditor general 012005 012013 company name – city state responsible internal external communications department 750 employees serving 125 million state residents issued 300 press releases year plus media inquiries web site design contentsocial media national award pr shoestring honorable mention web site special assignments reporter pittsburgh tribunereview 20042005 focused indepth background reports topical political economic issues highprofile breaking news president reagans state funeral recognized business writer year pennsylvania society professional journalists coverage us airways bankruptcy chief communications officer 082001 042003 company name – city state responsible internal external communications fortune 700 international toolmaker 14000 employees 64 global markets including germany india china speechwriting annual report executive communications community relations government relations corporate philanthropy served primary point contact incoming media calls including requests meetings interviews company executives experts developed managed communications strategies plans budgets vice president 021998 082001 company name – city state speechwriting annual reports crisis communications government relations marketing communications strategic planning bluechip clients included firestone explorer tire fiasco healthsouth visa developed key messaging branding positioning statements planned launched innovative creative effective communications campaigns oscal bone supplement placing former olympic skater peggy fleming abcs good morning america manager 121996 021998 company name – city state responsible external communications fortune 500 naturalgas utility 350000 customers pennsylvania maryland media relations customer relations government relations marketing public utility commission model state developed managed communications strategies plans budgets created implemented external internal communications strategies key company initiatives energy deregulation retail shopping natural gas editorreporter 091985 121996 company name – city state awardwinning reporter editor experience sports news business assigned major stories including sale pittsburgh pirates financial collapse westinghouse electric energy deregulation pa editorreporter 091981 091985 company name – city state scholastic sports editor operated staff 12 fulltime reporters copy editors photographers sixthlargest sunday paper us investigative reporter sports news education bachelor arts communications 1977 pennsylvania state university city state communications reporter editor daily collegian college newspaper mfa creative nonfiction june 2004 spalding university city state accomplishments youngest scholastic sports editor nation top10 sunday newspaper numerous communications awards including pa business writer year national award pr shoestring oversaw communications auditor generals 2008 reelection campaign rolled thirdlargest vote total pa history outpolling president obama keystone state crisis communications fortune 700 companies including firestone equitable resources kennametal inc skills agency community relations content counseling creative writing crisis communications clients customer relations editor financial fundraising government explorer marketing marketing communications media relations naturalgas press releases pr profit publications reporter speechwriting stories strategic planning web site design content web site professional writing writer annual reports additional information awards pennsylvania keystone press award first place 1990 golden quill award first place 1989 associated press sports editors fifth place national 1986 associated press managing editors first place 1979,PUBLIC-RELATIONS
information technology specialist experience information technology specialist 082015 052020 company name – state build implement support electronic health records systems store patients data assisted network management software development took periodic review set standards database principal chemical engineer information technology specialist 102005 062015 national board technology incubation abuja nigeria federal ministry science technology monitored implemented maintained systems produced technical reports analyzed data built databases facilitated discussions resolve safety concern key process monitoring instrument planned designed technology related activities aimed nurturing growth innovative businesses provided technical support capacity building science technology collaborated market development new technologies industrial consumer groups facility engineer intern 102002 092003 company name analyzed process data newly revamped furnace improve efficiency longterm performance monitoring plan 50 developed maintained engineeringoperating standards periodic review improved 40 reliabilityuptime performance cost reduction efforts production units managed materials preventivecorrective maintenance products engineer intern 082000 012001 company name produce piping instrumentation diagram pumphouse cooling tower condensate lines led weekly group meetings interns management future improvements monitored troubleshoot observed operations processes quality damages defects work history information technology specialist 082015 052020 company name – state build implement support electronic health records systems store patients data assisted network management software development took periodic review set standards database principal chemical engineer information technology specialist 102005 062015 national board technology incubation abuja nigeria federal ministry science technology monitored implemented maintained systems produced technical reports analyzed data built databases facilitated discussions resolve safety concern key process monitoring instrument planned designed technology related activities aimed nurturing growth innovative businesses provided technical support capacity building science technology collaborated market development new technologies industrial consumer groups facility engineer intern 102002 092003 company name analyzed process data newly revamped furnace improve efficiency longterm performance monitoring plan 50 developed maintained engineeringoperating standards periodic review improved 40 reliabilityuptime performance cost reduction efforts production units managed materials preventivecorrective maintenance products engineer intern 082000 012001 company name produce piping instrumentation diagram pumphouse cooling tower condensate lines led weekly group meetings interns management future improvements monitored troubleshoot observed operations processes quality damages defects education master science chemical engineering 112005 university lagos city master science degree computer science information technology university district columbia city bachelor engineering chemical engineering 092001 federal university technology state data communication network course title ample view towards 5g mobile network paper focused future technology 5g network university district columbia state information security course university district columbia state tittle overview cloud softwareas service saas computing model paper focused saas implementation security challenges summary career objectives accomplished chemical engineer professional 10 years international work experience chemical engineer development skilled research data analysis experienced solving complex problems seeking attain position use experience chemical engineering educational background affiliations information technology specialist university district columbia workforce development 2018 licensed registered engineer council regulation engineering nigeria coren abuja nigeria 2006 effective researchplanning organizational goal implementation sustainable monitoring capacity 2014 building programme richflood international limited abuja nigeria project plans implementation plan gap management supreme management training 2012 consultancy services limited johannesburg south africa highlights microsoft products highly proficient research development model excellent interpersonal skills administrative organizational skills excellent communication skills problem solving skills international experience security analysis risk analysis mitigation administrative excellent interpersonal skills excellent communication cost reduction databases database electronic health records information security market development materials meetings microsoft products network management network organizational skills problem solving skills processes quality research risk analysis safety security analysis software development technical support troubleshoot view skills administrative excellent interpersonal skills excellent communication cost reduction databases database electronic health records information security market development materials meetings microsoft products network management network organizational skills problem solving skills processes quality research risk analysis safety security analysis software development technical support troubleshoot view,INFORMATION-TECHNOLOGY
co foundertherapist teaching artist summary mental health counselor specializing art play therapies responsible selfstarter communicates well dedicated improving wellbeing clients mental health professional driven help others overcome personal obstacles comfortable working autonomously teambased setting clinically certified mental health therapist skilled motivating communicating advocating clients dealing mental health emotional disorders expert dbt psychotherapy seasoned mental health practitioner demonstrated track record successfully working diverse client populations oneonone group settings skilled therapist expertise identification management youth mental illnesses seasoned mental health practitioner demonstrated track record successfully working diverse client populations oneonone group settings mental health professional driven help others overcome personal obstacles comfortable working autonomously teambased setting skills knowledge ins outs child protective services cps practiced family assessments family therapy aptitude therapeutic expertise specialized training grief counseling family therapy background parenting skills educator community resources specialist suicide precautions expertise suicide risk assessments suicide risk assessments superior communication skills medicaid familiarity psychiatric population familiarity outreach programming specialist solutionfocused counseling extensive dsmiv knowledge clinical documentation mastery exceptional problem solver member national association social workers nasw mood disorders specialist dual diagnosis expertise experience august 2014 october 2015 company name city state co foundertherapist teaching artist served lead clinician patients bipolar depression anxiety personality disorders referenced used various therapy techniques including psychodynamic family systems cognitive behavioral lifespan integration psychotherapy consulted developed appropriate treatment rehabilitation plans dually diagnosed patients recorded comprehensive patient histories coordinated treatment plans multidisciplinary team members diagnosed mental health emotional substance abuse disorders executed appropriate riskassessment mitigation strategies developed comprehensive treatment plans patients diagnosed opioid addiction led patients individual family group marital therapy sessions evaluated patients determine potential need transfer specialized inpatient mental health facilities assisted clients scheduling home visits phone calls monitored effectiveness activities guided clients understanding illnesses treatment plans developed appropriate policies identification medicallyrelated social emotional needs clients created reviewed master treatment discharge plans client referred clients programs community agencies enhance treatment processes organized treatment projects focused problem solving skills creative thinking consulted psychiatrists client medication changes issues medicine compliance efficacy medications worked parents teachers implement consistent behavior therapy techniques home school taught clients anger management techniques relaxation skills impulse control social skills emotional coping skills functional living skills developed comprehensive treatment plans focused accurate diagnosis behavioral treatment problems interacted clinical staff external resources school community personnel collaborated closely treatment team appropriately coordinate client care services conducted outreach advocacy rehabilitative services regular cases crisis intervention documented patient information including service plans treatment reports progress notes efficiently gathered information families social services agencies inform development treatment plans conducted comprehensive initial inhome psychosocial assessments prior first wraparound meetings quickly responded crisis situations severe mental health behavioral issues arose effectively managed time caseloads based 50 sessions per week checked facility open windows locked doors malfunctioning smoke detectors safety hazards charted recorded information client files june 2012 march 2014 company name city state cps specialist iii august 2008 may 2011 company name city state therapist effectively managed time caseloads based 50 sessions per week charted recorded information client files tracked client movement unit documenting times destinations clients quickly responded crisis situations severe mental health behavioral issues arose conducted comprehensive initial inhome psychosocial assessments prior first wraparound meetings efficiently gathered information families social services agencies inform development treatment plans documented patient information including service plans treatment reports progress notes conducted outreach advocacy rehabilitative services regular cases crisis intervention collaborated closely treatment team appropriately coordinate client care services interacted clinical staff external resources school community personnel developed comprehensive treatment plans focused accurate diagnosis behavioral treatment problems taught clients anger management techniques relaxation skills impulse control social skills emotional coping skills functional living skills worked parents teachers implement consistent behavior therapy techniques home school consulted psychiatrists client medication changes issues medicine compliance efficacy medications organized treatment projects focused problem solving skills creative thinking referred clients programs community agencies enhance treatment processes created reviewed master treatment discharge plans client guided clients understanding illnesses treatment plans developed appropriate policies identification medicallyrelated social emotional needs clients assisted clients scheduling home visits phone calls monitored effectiveness activities evaluated patients psychiatric services psychotropic medications monitored patients prescribed psychotropic medications assess medications effectiveness side effects evaluated patients determine potential need transfer specialized inpatient mental health facilities administered medication patients presenting serious risk danger others conducted psychiatric evaluations executed medication management inpatient outpatient facilities led patients individual family group marital therapy sessions developed comprehensive treatment plans patients diagnosed opioid addiction executed appropriate riskassessment mitigation strategies diagnosed mental health emotional substance abuse disorders education training 2020 northcentral university city state usa phd education specialization special education 2017 colorado technical university city state usa master science homeland security specialization emergency management public health public health disaster medicine coursework 2012 university southern california city state usa master arts teaching specialization multiple subject education coursework english second language elementary special education 2008 university pennsylvania city state usa masters social work specializations developmental disabilities macro school social practice coursework psychology social work counseling human services marriage family therapy child development 2006 rutgers university city state usa bachelor arts urban studies specializations voluntary action civic nonprofit leadership minor art history recipient james gaffney award member student government association national coalitions building institute campus affiliate rotoract club accomplishments effectively managed caseloads 100 clients given time member national association social workers nasw since 2008 rutgers university faculty urban studies research award awards james gaffney award 2006 dissertation dissertation examines different approaches mat thesis saxon math examines different approaches whether standards based math curriculum written met needs students undergraduate thesis developing youth northern ireland examines ways youth actively engaged civil society northern ireland european union publications technical reports oster kw 2012 saxon mathematics effects learning mat dissertation rossier school education university southern california oster kw 2006 developing youth londonderry undergraduate dissertation college arts sciences rutgers university skills public relations software bacons mediasource factiva desktop publishing software photoshop illustrator html healthcare intravenous therapy medisoft computerized charting std counseling breastfeeding educator people skills great bedside manner enthusiastic people person advanced problemsolving great organizational skills,ARTS
batch record coordinator document control summary throughout work experience focused quality aspects business organized responsible individual good communication skills experience regulatory industry accomplishments gmp 21 gfr 111 trainer production staff designed implemented systems relating trending measures relating production statistics designed implemented compressed air testing production facilities specimen processing trainer member idea team mckaydee hospital microsoft office internet research 60 wpm typing speed experience company name city state batch record coordinator document control 022015 current responsible document control involving aspect production batch record master manufacturing record produce batch record order received creates master manufacturing record new products includes specifications defined customer regulatory agencies ie fda gmp 21 cfr 111 tga therapeutic goods administration regulatory body therapeutic goods australia makes modifications necessary existing batch records ensure changes properly approved documented includes formulation changes deviations change controls master manufacturing record maintains documents files relate production batch records master formula master manufacturing record finished product testing specifications ensure changes properly documented change controls review printed material included part finished product ensure claims made label consisted formula excellent communication skills ability interact levels within company selfstarter comfortable working team environment individual projects effectively communicates areas company maintain accurate records company name city state quality assurance specialist 092013 022015 responsible systems involving quality assurance albion facilities oversee improve facilitys current quality manufacturing functions designed implemented update quality trending measures albions facilities trending measures include tracking material yields well costs measures published company wide formalize summary data presented executive staff designed implemented testing program testing particles oil water microbial levels compressed air system according iso 8573 currently metrology training program upon completion design implement program inspection calibration tracking instruments tools relating production according iso 17025 formal nsf gmp training trained employees gmp iso 90012008 standards member material review board board reviews determines direction product disposition project planning direct inspection products ensure adherence established standards quality prepare review organize quality assurance data documentation write revise review approve standard operating procedures facility work instructions inspect audit facility daily formal reviews published reviewed production staff write revise review master manufacturing records mmr quality control documents include batch records pertaining production lot material review batch records adherence quality haccp plan provided direct involvement design implementation new procedures relating inhouse projects develop improve manufacturing systems processes according gmp 21 cfr 111 iso standards excellent communication skills ability interact levels within company selfstarter comfortable working team environment individual projects supervisor kory longhurst 8017257348 okay contact supervisor yes company name city state specimen processor 062010 092013 facilitates laboratory organization patient care ordering preparing directing testing appropriate lab testing trained mentored new employees responsible accurately receiving ordering processing labeling auditing specimens according established procedure recognize factors may affect testing outcomes take appropriate action solve problems consistently documents solutions according established protocols trained maintained appropriate knowledge computer systems test ordering practices insuring specimens properly entered computer systems effectively communicates specimen collection handling requirements providing service external internal customers performs documents quality assurance checks provide correctionmaintenance identify opportunities continuous process improvement executes project conception data collection implementation performs sterile specimen preparation techniques follows appropriate documentation protocol properly identify patients correctly labels samples assist testing attended completed specimen processing school atihc many customer service duties area working home health nurses couriers department techs taking outside calls hospitals clinics physician offices processor mckaydee member idea team participated approved implemented process improvement ideas departments within laboratory company name city state claims processor 052001 072002 processed medical claims assured proper payment accordance benefit plan provided customer service plan benefits provider networks available services resolved claim issues members providers company name city state rural carrier trc 062000 072001 proficient areas mail delivery numerous duties include limited maintaining personal vehicle use route sorting casing mail according postal regulations maintaining proper forms regulations special handling mail bundling mail loading vehicle delivery collecting mail parcels performing follow customers always maintaining complete organized records delivery maintained neat organized working area company name city state owner 091999 072012 extensive experience customer service relating online sales marketing developed detailed ads accurately describe wide range products health supplements cars home items worked oneonone vendors wholesalers distribution products company name city state chemist 061997 091999 tested environmental samples pesticides herbicides developed maintained quality assurance measures relation pesticide enforcement grant required laboratories determined type extent testing required ascertain quality samples submitted analyses analyzed interpreted test results order assist administration laws regulations specifications relating pesticide formulations residues found made final decisions pertain chemical content individual samples prepared official reports may called upon testify court commissioner experience using gas chromatography high performance liquid chromatography company name city state customer service representative claims processor 041996 031997 extensive training processing analyzing adjudicating claims performed complete detailed followup inquiries providers subscribers departments within mountain state extensive experience urgent resolution problems research using available resources whether inquiry received telephone correspondence person experience using numerous databases knowledge icd9 cpt hcpc coding versatile throughout workload able switch tasks immediately accuracy efficiency company name city state project coordinator 101992 041995 maintained accurate records pertaining productivity budgeting generated researched developed effective methods locating people government commercial academic clients researched investigated located people using variety costeffective methods include searches national regional databases telephone interviews library searches analyzed wrote produced locator reports clients fully describe locations people methods used locate extensive experience accessing analyzing credit reports company name city state chemist ii 051990 051992 direct work breakdown scheduling lab preparation execution clean maintained specific operating procedures insured successful prosecution court law performed numerous chemical procedures including tlc hplc elisa testing methods maintained records accountability samples testing equipment various stages testing procedures education currently enrolled accounting 2018 champlain college city state currently enrolled bachelors degree chemistry 081992 virginia tech city state ba chemistry job related training quality assurance specialist nsf 21 gfr 111 course completion quality assurance specialist aircheck academy trace analytics corporation course completion compressed air testing food grade facility according iso 8573 specimen processing school intermounatin health care june 2010 july 2011 skills regulatory compliance document control quality assurance auditor gmp iso 9001 nsf calibration medical coding customer service databases microsoft office sharepoint process improvement product testing project planning research,AGRICULTURE
team member pricer career overview retail operations management inventory control product pricing dedicated experienced business professional tradition performance excellence achieving surpassing corporate goals sales operations merchandise customer service safety standards replenishment · foster cooperation build trusted relationships clients staff management staff training · train staff club procedures company policies practices computer usage team leadership · provide analysis resolution internal organizational issues problems cash accountability · computer literateadept using proprietary systems appointments ar program payrolltimekeeping registration customer accounts kronos payroll system accounts receivable · tactful calm dealing sensitive situations resolving patron issues financial reporting · solid work ethic meticulous organization pride work positive cando attitude osha compliance core strengths strong organizational skills active listening skills sharp problem solver energetic work attitude inventory control familiarity top sales performer visual merchandising proficiency work experience 072012 current team member pricer company name city state set store prior grand opening selected products sold priced accordingly placed product sales floor worked team member performing cashier duties product assistance cleaning crosstrained provided backup customer service representatives needed expressed appreciation invited customers return store organized store returning merchandise proper place 011990 012012 club managerassistant manager · sales managerassistant manager · operations manager company name managed operational areas busy fitness club 6 direct reports total staff 30 400800 daily patrons operational areas included customer service programs personal training retail sales kids club maintenance financial management payroll accounts receivable sales reporting budget management company name responded quickly customer inquiries issues maintain high level member satisfactionretention influenced prospects sold memberships accounted cashcredit card receipts conducted facility tours new member orientations developed new member fitness goals scheduled appointments registered patrons classes personal training fitness sessions drove revenue growth referrals building positive enduring relationships members processed contracts payments membership corrections programs oversaw entire program schedule ensuring instructors commitment participant registration monitored program enrollment ensure profitability personal training monitored new memberships ensure participation new member session personal trainer identified communicated customers needs personal trainers accountable 20000 monthly budget sold individual personal training sessions customers retail sales accountable 30000 annual budget nutritional items ancillary merchandise maintained proper levels inventory meet customer demands opened closed balanced pos system daily basis scheduled nursery personnel monitored attendance evaluated performance enforced company policies minimize risk potential maintenance communicated equipment malfunctions maintenance staff sustain high level equipment reliability scheduled monitored nightly facility cleaning responded immediately emergency situations prepared submitted timely accident reports staff management hired trained motivated evaluated disciplined staff achieve corporate performance standards coached mentored employees contribute clubs success conducted ongoing staff training operations management organized department schedules ensure adequate coverage efficient operations consistently achieved percentage budget bonus pay meeting surpassing corporate goals previous experience includes various management roles chicago health club educational background business administration curriculum bally total fitnessmonthly trainingmeetings increase skill level management sales marketing accounting moraine valley community college city state skills accounting accounts receivable budget management budget business administration contracts credit customer service staff training financial management inventory marketing meetings operations management payroll personnel policies pos retail sales sales sales reporting staff management trainer,FITNESS
benefit advocate career overview customer service representative maintains high level professionalism patience efficiency minimize customer dissatisfaction increase customer loyalty core strengths strong organizational skills ms word ms excel ms powerpoint ms office publisher outlook loan servicing systems mspfidelity seas image viewer legal search engine lexis nexis westlaw crm selling system citrix online medical software encoder pro medpolicy negotiation competency active listening skills seasoned conflict resolution sharp problem solver courteous demeanor employee relations specialist high customer service standards customer service management expertise troubleshooting skills telecommunications knowledge work experience benefit advocate march 2015 current company name city state provide excellent customer service responding customer interactions via telephone email internet professional courteous accurate manner recording brief overview communication resolves customer inquiries concerns first call resolution assist members needs regarding benefits eligibility claims financial spending accounts correspondence answers customers questions help guide educate selecting best benefit plan options maximize value health plan benefits helping understand select quality care providers intervene care providers doctors offices behalf member assist appointment scheduling connections internal specialists assistance assist negotiating fees healthcare providers behalf members encourages selfsufficiency assisting members navigating company websites cell phone applications tools take ownership call build rapport providing resolutions behalf member real time creates generates initiates requests customer callbacks allow research followup customer research complex claims issues across multiple databases work support resources resolve customer issues addition collaborating departments resolve escalated issues provide benefits education status previously submitted preauthorizations predetermination requests exceeds performance goals established position areas efficiency call quality customer satisfaction first call resolution attendance participates supports development implementation special projects research solve claims billing issues helps members eligibility benefits coverage questions interfaces insurance carriers physicians hospitals healthcare providers online customer service representative aerotek contractor december 2014 february 2015 company name city state provide excellent customer service responding customer interactions via telephone email internet professional courteous accurate manner recording brief overview communication contractedtemporary assignment assisting customers enrolling online banking resetting user names passwords responsible updating accounts correct information proper reception advanced access codes financial transfers bill pay assisted assist customers accessing accounts due customer account protection blocks prevent fraud offer advanced protection senior customer service representative september 2013 april 2014 company name city state xerox corporation provide excellent customer service responding customer interactions via telephone email internet professional courteous accurate manner recording brief overview communication provided services wellpoint insurance handled needs medical professionals providing excellent customer service verified benefits eligibility medical policies claim statuses researched confirmed icd9 cpt diagnosis codes billable valid based medical necessity via online medical software encoder pro medpolicy sales representativeholistic health coach march 2011 december 2014 company name city state provide excellent customer service responding customer interactions via telephone email internet person professional courteous accurate manner recording brief overview communication ceocoo health wellnessweight management company successfully sold thirty thousand dollars first six months business managed team nine health coaches traveled country networking building brand successfully conducted cold warm sales calls persuaded clients adopt unhealthy lifestyles eating habits conducted weekly consultations via phone video chat andor social media forum collaborated oneonone clients identified dieting weight loss challenges set realistic dietary goals designed weight management menus collaborated clients create options achieve healthy results according body type coached observed monitored results altered individual programs celebrated milestones duties also included office management customer support online order status history logged tracked managed leads contacts organizations partners vendors suppliers office management administrative support including new health coach recruiting training filing deposits trade shows conferences weight release parties successfully supported branding ability communicate healthy lifestyle practices behavior modifications clients maintained knowledge base products nutrition healthy active lifestyle effectively used consulting coaching customer service inside sales aggressive phone skills maximize revenues strategically utilized reports meet performance expectations achieve goals hit sales quotas resolved customer issues escalations mortgage insurance customer service representative june 2008 june 2011 company name city state subject matter expert sme solely selected train new hires contracted company wells fargo promoted senior mortgage insurance customer service representative provide excellent customer service responding customer interactions via telephone email internet professional courteous accurate manner recording brief overview communication inbound customer service representative hazard insurance clients assisted borrowers external customers maintained hazard flood lender placed insurance policies mortgage loans assisted manual production training development new hires specific campaigns educational background associate science paralegal colorado technical university coursework paralegal studies skills accounts payable receivable administrative support filing researching banking billing branding consulting customer service customer support telephone data entry ms excel ms office outlook ms powerpoint publisher ms word employee training human resource recruiting payroll policies quality rapport insurance coaching medical billing coding icd9 icd10 mortgage loans negotiating networking office management selling sales scheduling taxes phone skills phone trade shows type video websites,ADVOCATE
claims service manger professional summary serviceoriented manager delivers high quality customer service accurately assessing client needs recommending useful policies products excellent investigation attention detail skills skills property insurance report development critical thinking project planning types number wpm work history 052014 current claims service manger company name – city state 112005 102008 associate claims adjuster company name – city state 042012 052014 casualty auto adjuster ii company name – city state investigates evaluates negotiates adjusts moderately complex auto claims presented insured confirm coverage determine legal liability equitably settledefend compliance state regulatory requirements works limited supervision perform work assignments problem resolution recognizes life events understands members needs provides advice order deliver appropriate solutions members accomplishments provides autocasualty claims service via internal channels phoneemailfaxmailother electronic channels members thirdparty customers adjusts moderately complex auto claims severity claims includes soft tissue losses involving neck injury back injury pipmed pay acquires applies intermediate knowledge pc insurance industry products services processes include pc insurance policy contracts coverages usaa claim handling process procedures collaborates team members resolve issues identify appropriate issues escalation partners andor directs vendors internal business partners facilitate claims resolution contributes business goals performance metrics effectively uses tools technology supports workload surges andor catastrophe operations needed include working significant overtime designated cats usaa internal catastrophe unit property hurricane katrina hurricane irene super storm sandy 082004 092004 auto adjuster company name – city state investigate adjust settle complex auto mobile home boat motorcycle claims maintained diary management field inspections completed inspection appointments within cat database triaged damage proper handling schedule tow appointments salvage appointments customers issued payments proper closing set hard files proper documentation storing 072001 122004 claim representative company name – city state investigate adjust pay claims call center environment consistently provide demonstrate superior customer service handle process calls detailed accurate manner complete coverage investigations ensure proper coverage limits applied interpret policy information provide coverage glass damage take recorded statements adjust determine liability negotiate glass shops vendors order obtain fair reasonable price 042001 102008 associate claims adjustersettle loss company name – city state 122004 052005 immediate response unit representative company name – city state education current master science criminal justice sul ross state university city state 1 2011 ba criminal justice sociology lady lake university criminal justice sociology minor sociology 1 1998 eagle pass high school courses include criminal law criminal investigations theories criminal justice corrections crimes children adults tort liabiity 2011 bachelor arts criminal justice lady lake university city state 2011 internship medical death investigations bexar county medical examiners office city state assisted onduty bexar county medical investigator collection information pertaining scene investigations interview witnesses physicians police officers relatives scene photographs intake photographs morgue checkin evidence collection scene investigations log count medications office duties include faxing medical records police reports answering telephones delivering reports medical examinerunited services automobile association auto claim adjuster ii 1st party injury affiliations student associate member association certified fraud examiners certifications tx casualty property license skills c call center closing contracts cpt coding criminal justice customer service database documentation email fax faxing insurance iso law legal lexis nexis medical billing access excel mail office outlook express powerpoint works police problem resolution processes fluent spanish supervision telephones phone additional information johns outstanding client focus led usa bank branch outperform others surpass annual profit goals henry adams financial manager usa bank,AUTOMOBILE
patient care technician professional summary proficient caring nursing team member offering 6 years patientfacing experience adept addressing patient needs compassionate care attention detail diligent maximizing satisfaction safety wellness serving patients backgrounds skills patient services feeding assistance qualified patient transport adaptable professional bedside manner culturallycompetent care mobility assistance aptitude infection control aseptic procedures documenting behaviors patient assessments conducting intakes data entry measuring bodily fluids direct patient care inpatient care patient privacy charting clinical documentation recording vital signs work history patient care technician 032015 current company name – city state direction nurse manager designee patient care technician assists work registered nurse meet needs patients order provide safe quality care implements progressive mobility guidelines ambulating turning repositioning patients uses patient handling equipment tasks lifting transferring repositioning transporting patients may also transport patients within medical center deliver pick specimens prescriptions assisting activities daily living including limited feeding bathing toileting providing water answering phone oral care patient monitoring obtaining recording reporting vital signs weights measuring recording inputsoutputs certified nursing assistant 052014 022015 company name – city state helped patients effectively manage routine bathing grooming hygiene needs assisted patients mobility needs including moving beds organizing wheelchairs preparing assistive devices gathered dietary information assisted feeding monitored intake help patients achieve nutritional objectives support participated fun activities including bingo music patients day boost mood improve overall memory provide light entertainment cared average 7 patients per pm shift facility delivering highquality efficient support meet needs private duty home healthcare aide 012013 112013 company name – city state cooked meals assisted patients eating tasks support healthy nutrition provided assistance daily living activities dressing grooming bathing toileting patient managed large range services including pet care phone screening shopping performed household tasks laundry dusting washing dishes vacuuming accompanied clients medical appointments retail associate 122009 012011 company name – city state organized store merchandise racks displays promote maintain visually appealing environments offered customer topnotch personal service polite support boost sales customer satisfaction skilled using cash register including processing sales discounts refunds greeted customers helped locate merchandise suggested suitable options education high school diploma armijo high school city state college degree criminal justice nursing solano community college city state certifcate medical assisting 2011 boston reed city skills patient services feeding assistance qualified patient transport adaptable professional bedside manner culturallycompetent care mobility assistance aptitude infection control aseptic procedures documenting behaviors patient assessments conducting intakes data entry measuring bodily fluids direct patient care inpatient care patient privacy charting clinical documentation recording vital signs work history patient care technician 032015 current company name – city state direction nurse manager designee patient care technician assists work registered nurse meet needs patients order provide safe quality care implements progressive mobility guidelines ambulating turning repositioning patients uses patient handling equipment tasks lifting transferring repositioning transporting patients may also transport patients within medical center deliver pick specimens prescriptions assisting activities daily living including limited feeding bathing toileting providing water answering phone oral care patient monitoring obtaining recording reporting vital signs weights measuring recording inputsoutputs certified nursing assistant 052014 022015 company name – city state helped patients effectively manage routine bathing grooming hygiene needs assisted patients mobility needs including moving beds organizing wheelchairs preparing assistive devices gathered dietary information assisted feeding monitored intake help patients achieve nutritional objectives support participated fun activities including bingo music patients day boost mood improve overall memory provide light entertainment cared average 7 patients per pm shift facility delivering highquality efficient support meet needs private duty home healthcare aide 012013 112013 company name – city state cooked meals assisted patients eating tasks support healthy nutrition provided assistance daily living activities dressing grooming bathing toileting patient managed large range services including pet care phone screening shopping performed household tasks laundry dusting washing dishes vacuuming accompanied clients medical appointments retail associate 122009 012011 company name – city state organized store merchandise racks displays promote maintain visually appealing environments offered customer topnotch personal service polite support boost sales customer satisfaction skilled using cash register including processing sales discounts refunds greeted customers helped locate merchandise suggested suitable options,HEALTHCARE
research associate summary 15 years research experience agricultural research 5 years extension experience agronomic resource professional phd soil science crop physiology minor strong experience conducting managing research trials various crops strong experience various crop production systems strong multidisciplinary background customer support field research strong experience gis web application development using html5 javascript css3 php strong experience water nutrient management drought stress instruments licor 6400 ciras3 campbell scientific gc hplc wireless irrigation strong skills areas statistical design data analysis agricultural extension highlights x x x x x accomplishments experience research associate january 2015 current company name managing sustainable horticultural crop production environment control hydroponics tomato production controlled environment light water nutrients identification characterization drought nutrient stress resistance varieties university kentucky 2010 july 2014 dec production environments field crops nursery green house high tunnels plasticulture vegetables conducted field trials irrigation nutrient management nitrogen cycling developed physiological models water use irrigation scheduling nursery crops strong background growth development phenology various crops multistate usda project collaboration industry sustainable nursery practices presented results grower meetings national international scientific meetings developed programs automation irrigation volume timing frequency working knowledge drip sprinkler irrigation systems compost spreaders mulchers bed formers chop gates worked closely growers industry obtaining firsthand information field prepared successful grant proposals technical reports popular articles peer reviewed papers research assistant plant soil sciences dept univ kentucky 2006 aug 2010 may field investigations spatial variability soil water storage nitrogen status corn winter wheat notill farmers field used soil water sensing capacitance probe crop growth sensors green seeker hydron sensor spectro radiometer assess spatial variability field scale practical knowledge field equipment fertilizer applicators cultivators tractors combines agricultural officer july january 2004 february 2006 company name acted technical consultant effective knowledge translation transfer technology worked agronomic practices field crops fruits vegetables trees solved site specific soil nutrient pest disease problems field junior research fellow dec january 2000 december 2002 company name senior research fellow kerala state land use board govt kerala 2003 april 2003 oct identified farming systems suitable different agroecological zones kerala state india development site specific nutrient management strategies farm models kerala investigated rice response nitrogen fertilization farmers fields used simulation models transfer nitrogen fertilizer recommendations rice tracts across soil climatic barriers research assistant nov january 2000 may 2000 company name developed sustainable technologies retain soil moisture vegetation eroded regions using coir geo textiles identified different types coir geo textiles conserving soil water varying slopes education phd soil science crop physiology 2010 university kentucky city soil science crop physiology ms soil science agricultural chemistry 2002 tamil nadu agricultural university india soil science agricultural chemistry 2000 kerala agricultural university india phd dissertation soil water crop growth processes farmers field ms theses modeling rice response agrotechnology transfer publications nambuthiri fulcher r geneve 2014 microirrigation systems potinpot ornamental nursery production goyal ed microirrigation management trees vines crc press coolong nambuthiri r warner 2014 tensiometer based automated irrigation tomato plasticulture goyal ed microirrigation management trees vines crc press ethan h nambuthiri fulcher r geneve 2014 comparing substrate moisturebased daily water use demand irrigation regimes oakleaf hydrangea grown two container sizes scientia horticulturae 179 132139 nambuthiri ingram 2014 sustainable ground cover production sustainable kentucky landscapes horttech 24 1 nambuthiri fulcher koeser r geneve g niu 2015 moving toward sustainability alternative containers greenhouse nursery crop production review research update horttechnology 25816 nambuthiri g niu g bi fernandez r geneve 2015 substrate temperature plastic alternative nursery containers horttechnology 2515056 geneve r nambuthiri fulcher e hagen 2014 irrigation application efficiency calculation sprinkler irrigated container plants grown sensor based irrigation scheduling acta horticulturae skills automation consultant dec fertilizer grant proposals irrigation managing meetings modeling oct phd processes research scheduling scientific simulation translation articles,AGRICULTURE
business development manager summary experienced manager highly motivated vast knowledge retail industry perfect role model team able coach give feedback build morale roll initiatives make recommendations merchandising product presentation able handle highprofile handson management roles require commercial acumen creative flair exceptional person also able drive brand availability willing take board new ideas adapt make ambitious passionate everything comes strong sales service background allows thrive competitive challenging retail environments right ready qualified next stage already hugely successful career looking forward making significant contribution future employer highlights •organizational planning skills •customer service •it skills shoppertallyvoyager •business commercial acumen •drive motivation initiative • good team player •oral written communication •numerical analytical ability • creativity imagination •ability lead motivate team •influencing negotiation •work pressure deadlines accomplishments •opened 4 ebos uspolo assn stores within franchise network pch life style ltd •opened 5 ebos 50 mbos brand john players •achieved best bdm award 0 shrinkage entire region •increased sales volumes 70 single financial year brands •established market mbo denizen channel coastal ap territory •achieved best store manager award highest sales month january 2010 peter england store •achieved targets ebos •opened first ever double brand store uspolo assn flying machine vijayawada andhra pradesh 2011 experience business development manager mar 2014 current company name city state handling brand ramond develop sales marketing strategies drive sales growth assigned area develop manage efficient distribution network improve sales performance manage sales team sales growth revenue enhancement conduct market research understand competitors market trends provide innovative ideas suggestions improve market presence coordinate zonal sales manager enhance sales performance maintain relationship existing customers repeat business build sales culture sale centric atmosphere among team members maintain contacts financial center personnel processionals personal contacts build referrals provide timely feedback sales personnel regarding sales performance provide trainings educational workshops challenging opportunities enhancing career growth employees conduct business plan review meetings sales team develop creative promotional strategies attract customers appreciate contributions accomplishments sales employees proper rewarding mechanism develop performance improvement plan sales team meet performance goals area sales exe nov 2012 mar 2014 company name city state •work involves selling popular premium brand john players •handling 11 ebos retail parameters •expansion mbo ebo business •monitoring trade operation entire coastal andhra pradesh •in charge 50 retail dealers coastal ap •development trade marketing strategy achieve defined business objectives across product categories •shapes brand strategy working brand team incorporate feedback affiliates apply regional judgment align choices global leadership team •contribute companys goals objectives improve brand customer satisfaction productivity •establishing channel strategies implementing associated plans •development trade promotional plan key customers channels •handling field venue bookings channel sales • form communication directly indirectly linked companybrand equity works strict supervision taking responsibility marketing team •working closely key retailers provide category shopper insights drive performance •managing motivating team increase sales ensure efficiency •managing stock levels making key decisions stock control retail stores •analyzing sales figures forecasting future sales •analyzing interpreting trends facilitate planning •using information technology record sales figures data analysis forward planning •dealing staffing issues interviewing potential staff conducting appraisals performance reviews well providing organizing training development •ensuring standards quality customer service health safety met •resolving health safety legal security issues •responding customer complaints comments •organizing special promotions displays events •attending chairing meetings •updating team business performance new initiatives pertinent issues •maintaining awareness market trends retail industry understanding forthcoming customer initiatives monitoring local competitors •initiating changes improve business eg revising opening hours ensure stores compete effectively local market business development manager jul 2010 nov 2012 company name city state •work involves selling popular premium brands fashion quotient •handling 4 mbos fashion quotient stores visual merchandising operations etc •its inventive pch lifestyle ltd •handling 18 ebos visual merchandising operations etc •training store manager product knowledge also sales pitch etc •retail stores maintenance supervising •driving stores towards profitability organization •providing value added services customers long term business relation ship •arranging different promotional activities store surroundings store manager jun 2009 jul 2010 company name city state •work involves selling popular brand peter england •touring sales floor regularly talking colleagues customers identifying resolving urgent issues •promoting organization locally liaising local schools newspapers community general •dealing sales required •to give correct guideline ccas motivate achieve store targets foor manager may 2008 jun 2009 company name city state •work involves selling brands local brands •leading team towards floor target achievement •serving customers • arranging window displays • ordering stock • stock taking inventory • cleaning store display area • convening team meetings • recruiting training new team members • supervising staff • performing ad hoc tasks • delegating workload •assisting store operations education mca coumpter 2008 kgrl pg college city state india postgraduation mcafrom kgrl pg college affiliated andhra university year 2008 1st class 71 bachelors science 2005 kgrl degree college bachelors degree science kgrl degree college affiliated andhra university year 2005 60 personal attended product training program arvind brands ltd pch corporate office communications skills costumer service workshop madura garments aditya birla group attended training program inspire one building sales excellence communication profiling itc lrbd head office personal information driving license qatar valid driving skills •proficient use msoffice word excel powerpoint •voyager shopper 08 09 tally focus integrated erp software retail garment stores,BUSINESS-DEVELOPMENT
hr specialist summary possess 15 years experience hr classificationcompensation lead hr specialist recruitment managed recruitment efforts included qualifying candidates based documented knowledge skills abilities match organizational resource needs ensured candidate fulfillment preemployment process ie background checks drug screens reference checks developed implemented competency skillbased pay programs variety occupations including medical nurses mechanical machine operators civil engineers led statewide review jobs 18000 employees toward determining appropriate flsa designations eg executive administrative computerrelated creative provided executive middle management consultation toward acquiring classlevels roles necessary accomplish departmental goals objectives resulted mission successes training development eight years experience training development included development delivery leadership managementsupervisory skills acquisition additionally developed policy procedural training including performance management interaction management ada prevention workplace violence sexual harassment skills management consultation negotiation outlook erecruitment hr policiesprocedures provision excellent customer service microsoft applications word excel powerpoint skills problemsolve serve change agent ensure hr functions included organizational missions negotiate budget revisions include hr initiatives ensure excellent customer service delivery provide statefederal softskills managementemployee training conduct job analyses well conduct compensationjob market analysis deliver measure leadership training develop implement monitor performance management develop implement monitor personnel policies procedures manage fullcycle recruitment experience 032016 082017 hr specialist company name city state managed fullcycle recruitment efforts multistate needs ensured candidate job qualifications matched minimum ksas completed preemployment processes background checks drug screens reference checks conducted onboarding orientation conducted initial phone screens recommended applicants onsite interviews contacted candidates salaryhourly wage offers negotiated start dates 082014 062015 hr analyst company name city state conducted analysis 50 roles 250 positions within 10month period recommended developed implemented new classification levelbased evolution roles security radiation classes conducted labormarket studies recommended implemented monitored compensation practices recruitment reviewed approved referred candidates managements selection based documented ksas required education experience requirements budget daily contact budget manager ensure request additional salary needs included budgetary revisionsand legislative special requests salary administration reviewed justified approved management requests salary adjustments based expanded variety scope responsibilities determined appropriate percentage increase status tempperm 032013 062013 manager classificationcompensation company name city state reduced established timeframe individual job analysis average four months 11 calendar days established requirement template project management communication plans prioritized assigned classification compensation studies reviews established coordinated recruitment referrals cabinet council state members conducted statewide flsa evaluations resulted appropriate designations ensured legaljustified salary administration practices 102012 022013 manager recruitmentclassificationcompensation company name city state reduced backlog managementrequested classificationcompensation studies individual job reviews 100 win fourmonth period supervised recruitment efforts occupational needs hospital wellversed neogov erecruitment reviewed management requests occupational individual position studies toward upgrades reallocations downgrades salary adjustments competency skillbased pay programs nurses mechanical trades institutional services personnel 062004 012013 senior hr analyst company name city state oversight hr classificationcompensation activities 12 field hr managers analysts project manager variety occupational competency skillbased pay programs managed statewide competencybasedpay program nurses qualified applicants jobs reviewed approved requests salary exceptions career progressions inrange salary adjustments led statewide flsa designation analysis 18000 employees processed reductioninforce activities developed delivered training departmentwide employees regarding variety regulations laws rules policies procedures ensured field hr managers fulfilled performance management initiatives 062000 052004 senior hr analyst company name city state facilitated development statewide policies procedures competency skillbased pay programs partnered managers agency leaders create cbps technical softskills managed statewide skillbased pay program machine operators 061996 052000 training development specialist company name city state assessed educationaltraining needs developed delivered evaluated leadership technical administrative statefederalmandated employee training based astd principles served team lead development delivery statewide initiatives performancebased pay performance evaluations major contributor toward research development internal ethical practice trainerseducational leaders education training 2007 bachelor arts english litlanguage nc state university city state us,HR
financial sales consultant professional summary articulate project manager driven succeed strategic planning client relationship management expert core qualifications written communications media relation planning secondary research promoting marketing public relation event coordination typing 70wpm campaign managementpress kit construction copy editing new media nmls certified interests phi beta sigma fraternity inc alpha chapter social chair fundraising cochairyouth activism leader nccj lead diversity counselor landlord rental properties skills team mediation budget management delegation expert focus results team growth additional information experience financial sales consultant 102013 current company name city state conducted analysis address customer service score issue led overall increase gallup score 42 493 3 months responsible basic bank operations teller transactions well opening new accounts order hit regional goals monitored multiple databases keep track product usage amongst new clients led team awareness knowledge products used clients gained title strategic promotional captain due creation stellar promotional campaigns allowed branch see higher numbers accounts opened compared last year responsible successful opening atleast 20 accounts 4 booked credit cards 3 qualified investment leads monthly basis developed relationships clients successful enough take part pnc investment sector resulted 125 million dollars new investable funds passed nmls licensing test allows person broker loans mortgages needed clients organized executed successful branch outreach event garnered 72 new accounts holiday weekend coownerfinancial liaison 042011 current company name city state • responsible contacting investors presenting farm production reports • develop maintain organization system average quarterly production growth • manage financial records pertaining accounts receivable accounts payables • successfully led key projects resulted garnering new business partners • responsible yearly week long visit property best understand state farm employees new needs may occurred • developed sustainability action plan insure longevity businesss relationship clients employees immediate community plan included weekly health screenings employees well daily meetings ground staffs awareness ebola outbreak management traineeoffice manager 022011 072012 company name city state prior employment office gone 9 months without receiving satisfactory customer service score since employed office seen 7 month streak satisfactory customer service scores reviewed provided comments adequacy documents took necessary steps cure deficiencies record keeping personally responsible increasing average price per rental 2704 2932 personally responsible increasing revenue per car 76932 2011 91032 2012 upon 5 month review managed small car prep team led region car cleanliness customer approval score responsible educating renters car safety importance limiting financial risk showing importance benefits enterprise coverage led weekly regional conference calls goals promotions night auditor 092009 072009 company name city state • corrected organized total daily revenue hotel rouge average exceeded 25000 revenue • performed nightly maintenance hospitality functions hotel patrons services including limited room service special room set ups valet services • setup daily morning refreshment area guests included continental breakfast mimosas • developed lincoln towncar team routine pickup drop offs hotel guests thus limiting wait times improving customer service auditor intern 062009 082009 company name city state reviewed audited budgets 70 public schools representative auditor state nj budgets included purchasing refrigerators textbooks school supplies health fitness posters fitness gear students heating cooling systems normal monthly safety needs approved ensured workplace conditions student used facilities based upon state guidelines recorded reported schools failed state standard budget compliance agreement allowed shut school summer programs seen fit developed action plans goal set schools failed according state guidelines action plans included repair dates proper repair materials documented proof purchase items used pass inspection program licensing renewals education 2009 howard university city state usa bba marketing professional affiliations,AGRICULTURE
freelance graphic designer highlights web print design skills software visual elements imagephoto layout typography color management image file prep retouching resizing formatting packaging press check software adobe creative suite photoshop design illustrator acrobat creative cloud tumblr square space word press basic html css microsoft office word excel power point outlook mac os 1011 experience freelance graphic designer 052016 current city state influential graphic designer highend jewelry company new york city brought originality curiosity enthusiasm accountability grit table everyday nearly four years started jewelry company called wyndesigns college brand encouraged women wear name proudly gia accredited gemologist professional played instrumental role development rollins college womens lacrosse program captain senior year website rollins college portfolio design experience created icon logo evolve space company provides open space environments professionals organizations work build pursue visions missions modern collaborative space working directly founder successfully brought vision life providing multi functional icon fit different web print scenarios graphic designer assistant 042012 012016 company name city state lead graphic designer companys madison avenue jewelry boutique owned new york city philanthropist ann ziff produced advertisements exhibition invitations marketing materials executing multiple simultaneously demanding deadlines ran oversaw production process print web projects listed executing multiple jobs simultaneously demanding deadlines worked individually well collaboratively boutique manager offsite art directors producers photographers printers presented assets boutique owner clear professional manner organized photo shoots prepared pieces respective set ups prior shoot directed photographers product placementlayout shoot updated maintained boutiques website social media outlets instagram facebook twitter yext event coordinator managed logistics offsite organizations cohosting event coordinated caterer decorations handled rsvp lists ran jewelry production fabrication oversaw shipping raw materials repairs tamsen z frequently communicated assisted boutique cliental directly conducted directed store inventory updated jewelry database gemini handled gift purchases distribution family friends clients members several philanthropic boards included metropolitan opera lincoln center metropolitan museum art assisted personal correspondence edited met opera acknowledgement letters written anns behalf communicated revisions development office mail phone management scheduling travel arrangements required excellent verbal communication skills owner designer wyndesigns october 2011 designed sold bespoke key chains line created managed sold work amethyst jewelry boutique bethesda maryland donated pieces charity auctions childrens hospital holiday gala washington dc experienced sketching hand sawing welding soldering annealing forging bezel setting sanding polishing 112011 032012 city state handled custom client orders worked customers assisted trunk shows updated website created beaded jewelry boutique education 2011 bachelors degree rollins college studio art city state gpa gpa 313 national society collegiate scholars phi eta sigma freshman year captain womens lacrosse team education chairman kappa kappa gamma studio art gpa 313 national society collegiate scholars phi eta sigma freshman year captain womens lacrosse team education chairman kappa kappa gamma 2013 gemological institute america completed courses jewelry essentials colored stone essentials diamond essentials 92nd new york city may 2010 university edinburgh college art city scotland completed courses metal sculpture wire jewelry summer program 2009 rhode island school design city state completed introduction metal jewelry course summer program skills adobe creative suite acrobat photo photoshop advertisements art avenue c color com communication skills css client clients database functional graphic designer http basic html illustrator image inventory layout letters logistics logo mac os marketing materials materials excel mail microsoft office office outlook power point word packaging press print design printers repairs scheduling sculpture shipping sketching soldering phone travel arrangements typography vision website welding written,DESIGNER
finance customer care rep lead summary property manager vast experience real estate management strengths include sales skills critical thinking ability communicate individuals levels highlights microsoft office 2010 microsoft project 2007 sage timberline accounting yardi voyager microsoft office 2010 suite sage timberline office yardi voyager payroll expertise fair housing mandates knowledge leasing market conditions multifamily property management strong organizational skills sharp problem solver training manual contributor dedicated process improvement accomplishments developed annual budgets including determining short longterm goals support overall profit growth objectives experience finance customer care rep lead 052012 current company name city state created new processes systems increasing customer service satisfaction developed highly empathetic client relationships earned reputation exceeding customer expectations crosstrained provided backup customer service representatives needed resolved customervendor issues timely accurately worked strict deadlines responded customervendor requests 24 hour sla interacted vendor followup payment statuses expedited resolution payment issues promptly responded general inquiries members staff clients via mail email fax processed credit card payments customers created training materials used new hires cross training aids members finance team payroll ar manager 052010 012012 company name city state manually process time cards payroll system clarify errors approximately 250 employees well manage payroll 40 salaried employees submit certified payroll clients verifying federal guidelines followed executed accounts receivable reporting enhancements reconciliation procedures helped implement biometric time card system prepare monthly aia construction billings special clients forms based work performed send client make collection calls billings submitted project payment dates prepare update monthly collections report daily cash collections senior management attend preconstruction meetings verification accounting contact information billing forms tax exemption statuscertificates process weekly payroll payroll taxes 401k payments using sage timberline accounting software deposited third party checks assistant site manager 062009 012010 company name city state interviewed prospective tenants recorded information regarding certain needs qualifications executed daily operations multiple rental properties prepared lease rental agreements lessees collected specified rents fees arranged alterations maintenance upkeep reconditioning property prepared coordinate marketing via various websites managed accounts payable account receivable functions multiple properties prepared edited distributed letters memos inquiry responses coordinated completion federal physical inspection obtained 99 possible 100 points maintained indepth knowledge competition consistent evaluation market conditions trends collected kept careful records rental payments handled customer complaints personally verify properly handled reviewed completed applications assessed household information file history program regulations conducted annual reexamination appointments housekeeping inspections property manager 102006 062009 company name city state executed daily operations 440 unit apartment townhouse community supervised 9 employees scheduled work hours resolved conflicts determined salaries handled legal proceedings eviction tenants maintained accounting budgetary controls site managed maintained filing system ensuring compliance hud irs directed preparation financial statements reported status properties including occupancy rates lease expiration dates worked closely local housing authority trained new employees yardi system program specialist iii 102004 102006 company name city state managed program ensure implementation prescribed activities carried accordance specified objectives assisted making travel arrangements diverse conferences educational opportunities researched compiled analyzed data several projects successfully managed 20person team deployed various reach programs targeted community created prepared program reports expense reports presentations structured maintained diverse advisory board controlled expenditures accordance budget allocations reviewed reports records activities ensure progress accomplished toward specified program objective maintained data base confidential information administrative assistant 012003 102004 company name city state managed calendar scheduled meetings arranged facilitated presentations organizations served administrative contact clients external associates created maintained data base contacts well mailing lists community manager 012000 012003 company name city state coordinated completion 43 million property renovation 90 occupancy rate hired trained new employees section 428 236 housing laws completed critical first year files 176 unit section 42 program worked floating manager number section 42 properties supervised 14 employees scheduled work hours resolved conflicts determined salaries collected kept careful records rental payments oversaw budgeting process 3 assigned properties monitored documented income including delinquencies managed daytoday activities involving tenants subcontractors property management compiled conveyed operational financial data regional manager education bachelors business finance devry university city state coursework business management finance skills accounting accounting software accounts payable administrative aia billing billings budget clarify conferences client clients data base senior management filing financial statements forms legal letters marketing meetings microsoft office office microsoft project payroll presentations progress sage structured tax taxes timberline travel arrangements websites,FINANCE
internal audit assistant professional summary communications professional exceptional writing editing skills extensive experience print web content development media relations special event planning core qualifications experienced adobe photoshop illustrator creative complex problem solving proficient microsoft office suite scala teamsite teammate word press proficient ap style guidelines experience across social media platforms twitter facebook superb writer editor media relations training financial communication deadlinedriven strategic planning sharepoint deadlinedriven experience internal audit assistant march 2013 june 2015 company name city state edit revise audit executive reports presentations ensure highest quality writing facilitate coordinate monthly meetings annual department manager conferences events prepare process expense reports invoices planned travel arrangements 20 executives staff created maintain spreadsheets using advanced excel functions calculations develop reports lists public relations coordinator january 2012 february 2013 company name city state planned publicized events including designing promotional materials organizations quarterly annual summits events assisted designing marketing materials attract sponsors events assisted coordination community relations activities wrote articles press releases organizations newsletter maintained summit website using wordpress developed maintained marketing collateral materials created monitored social media content publications specialist april 2004 november 2010 company name city state responsible project planning design numerous departmental strategic tactical initiatives managed project planning schedules quarterly employee publication included identifying tasks duration resources deliverables researched gathered information content publications edited economic education material including bookmarks publications distributed area schools wrote articles banks quarterly publication internal website employeerelated subjects supervised college interns department wrote press releases reports correspondences worked graphic designers layout publications managed content internal public website worked endusers gauge success messaging managed content software equipment maintenance federal reserve electronic message board system managed maintained crisis communications business continuity plans company facilitated fifth district federal reserve banks regional forums town hall meetings events production assistant february 1995 april 2004 company name city state integral member team assigned task design layout national business magazine authored analytical investigative economic development articles managed press checks fact checking proof reading articles magazine served production coordinator academic publications public policy articles written federal reserve system economists including typesetting print creating editing graphs tables technical charts figures responsible managing sensitive confidential information regarding entire reserve banks crisis management issues successfully led key project designing creating implementing crisis communications survey resulted identifying assessing departmental crisis management training needs analyzed survey data made recommendations management improve departments crisis management process created maintained fifth district federal reserve banks media relations database increased tracking efficiencies incoming media calls requests created edited documents informing staff fifth district federal reserve bank policies procedures forums documented monitored resolved fifth district federal reserve banks faq section external website resulting redesign web page responsible redesign fifth district federal reserve banks code conduct brochure align company branding qualifications relevant experience demonstrated ability interact effectively levels including senior management education bachelor arts bennett college city state skills ap style interpersonal skills community relations crisis management crisis communications database editing onitoring analyzing news social media microsoft office suite write press releases problem solving project planning proof reading p lanning executing employee events social media platforms maintain website writer written verbal communications skills,PUBLIC-RELATIONS
reservations agentfront desk agentguest services agentpbx operator summary highly motivated effective sales representativeadministrative assistant extensive experience hospitality office settings excel organization multitasking fast paced dynamic fluid environments accomplished managing coordinating various tasks schedules proven successful designing executing community building fundraising events activities strong team member capable leading motivating others detail oriented professionl skills amp strengths executive administrative support fluent english farsi urdu hindi customer service telephone front desk reception organization filing database records management research microsoft office lightspeed starguest experience reservations agentfront desk agentguest services agentpbx operator january 2016 current company name city state generate booking requests passenger attractiontransportation bookings answer screen customer calls explain sell transfers day tours including selling services process payment attraction ticketing resolve product service problems data entry inventory accounting greet guests complete registration process include limited inputting retrieving information computer confirmation guest information room rate selection rooms coding electronic keys promoting marketing programs providing welcome packet ensuring guest knows location room andor bell person accompany himher assist guests checkout including limited ensuring rooms services correctly accounted using pointofsale system handling money processing credit debit cards accepting recording various forms payment converting foreign currency making change processing gift certificates cards demonstrate thorough knowledge hotel information including limited room categories room rates packages promotions local area general product knowledge answer guest questions inquiries use upselling techniques promote hotel services facilities maximize room occupancy respond guest inquiries requests resolve issues timely friendly efficient manner field guest complaints conduct research resolve negotiate solutions guest satisfaction receive input retrieve relay messages guests answer heavy volume phone calls work closely housekeeping engineering department assist operations manager sales department adminitrative duties customer service lead january 2015 january 2016 company name city state welcome greet customers modeling positive customer service spirit exhibiting friendly helpful attitude customers associates work store management team set expectations achieve service standards front store high quality storefront presentation empowering associates ensure customer satisfaction provide leadership service associates working registers coordinate register activities partner store management interview hire new team members contribute maintaining safe secure store environment serve manager duty providing store leadership closing shift sales representative january 2013 january 2017 company name city state order maintain replenish merchandise apparel eight 8 highvolume southern california retail stores provide customer service needed promote product sales communicate effectively clients sales representatives ceo take warehouse inventory process label sort warehouse shipments human resources assistant january 2012 january 2013 company name city state provided administrative coordinator services within human resources department well performed administrative tasks accounting engineering departments additional responsibilities included answering phones updating employee information maintaining ordering company supplies enter companywide timesheets scheduling meetings coordinating luncheons companywide events ensuring seamless employee communication conducting security screenings site entry record keeping assigned provide administrative coordinator services cbre facilities management company edwards lifesciences headquarters coordinated accounting department payroll tracked managed time sheets billing invoices packing slips utility bills communicated vendors monthend aging reports statements handled heavy volume calls emails clients regarding facility needs created work orders scheduled events addressed basic maintenanceneeds supply requests communicated facilities engineers clients vendors created activated deactivated facilities access badges dealt security parking human resources issues human resources assistant january 2004 january 2006 company name city state aided oversight 93 employees 30 attorneys handled multifaceted clerical tasks including data entry records management billing communications supported planning coordination human resources hr activities compiled organized personnel records confidential employment records assisted administration daytoday hr operations departmental developments hris employee relations training development benefits compensation executive administration recruitment education training associates degree saddleback community college city state legal administrative assistant certificate south coast college city state skills accounting administrative administrative assistant administrative support basic benefits billing clerical closing credit clients customer satisfaction customer service data entry database debit employee relations fluent english facilities management farsi filing forms hindi hris human resources human resources hr inventory leadership legal marketing meetings access money microsoft office modeling payroll personnel coding quality reception record keeping recording recruitment research retail selling sales scheduling store management telephone answering phones phone transportation urdu,APPAREL
consultant professional summary highly motivated female 3years management experience exceptional people skills looking join growing organization part executive team core qualifications resultsoriented operations management clientfocused microsoft office computer proficient quick learner filerecords maintenance reports generation analysis contract negotiationreviewdrafting financial records processing training development change management contract auditing account management advertising budgeting business development client relations computer literate computer proficient creative problem solving customer needs assessment customer satisfaction customer service domestic international experience expense control internal auditing lead development marketing multitask management product development project management reporting experience company name city state consultant 052014 current conducted detailed site analysis address project overlapping led timely project completion cost savings provided onsite training monitored multiple databases keep track company inventory prepared departmental contracts attorney approval completed company insurance renewals including property workers compensation general liability cargo aviation documents successfully led key projects resulted positive outcome planned executed project effectively controlled release proprietary confidential information general client lists organized coded documents related due diligence acquisitions reviewed provided comments adequacy documents took necessary steps cure deficiencies prepared correspondence accounting financial documents analysis completed company insurance renewals including property workers compensation general liability cargo aviation k r documents prepared departmental contracts attorney approval reviewed provided comments adequacy documents took necessary steps cure deficiencies prepared routine legal correspondence memoranda attorney partners prepared correspondence accounting financial documents analysis company name city state petrolog 092012 012014 role overview role involved proactive implementation health safety environment quality activities support companys objectives described corporate hseq policy main responsibilities provide specialist advice environmental hse matters petrolog demonstrate sound environmental hse management ensure legal compliance minimise potential litigation damage companys reputation ensure compliance wide range environmental safety quality regulations manage petrologs database regulatory permits related documents assist development hseq improvement plans office offshore units complete review environmental performance report month petrologs assets frequent site visits provide environmental support assist iso 14001 verification visits contributions inhouse training competency example preparation computerbased training programmes presentations design hazard identification animations improve environmental awareness personnel attendance provision feedback participation industry networks forums environmental audit team company name city state environmental specialist 092011 092012 act environmental representative business unit regulatory applications permits liaised external consultants regard ongoing certification routine site inspection site visits ensure compliance environmental standards review industries eias eiss environmental authorisations participate regional industrial association committees develop strong working relationship community relations company personnel education master science oil gas enterprise management 2015 university aberdeen city state uk graduated distinction undertook courses petroleum economics project management geoscience sustainable development dissertation best practicable environmental option different energy technologies course developed vast knowledge business skills needed analyse evaluate projects bachelor science environmental management 2011 abia state university city nigeria four years study majored environmental management entrepreneurial development course work included remediation techniques environmental management systems renewable energy technologies dissertation environmental impact assessment proposed brewery graduated second class upper division cgpa 4135 select one interests travelling cooking dancing professional affiliations european energy institutes additional information personal interest travelling cooking dancing singing shopping skills biology bsc chemistry interpersonal community relations cost control clients database drafting economics eia english environmental compliance environmental management inspection iso legal compliance litigation mentoring microsoft office microsoft office applications office msc enterprise networks oil personnel physics presentations project management quality quality assurance report writing research safety sound training programmes,CONSULTANT
business development manager vp executive profile ambitious leader creates strategic alliances organization leaders effectively align support key business initiatives builds retains high performance teams hiring developing motivating skilled professionals skill highlights multiunit operations management change implementationproject management relationship vendor management call centerdialer operations underwriting strategic planning operational risk core accomplishments operations management managed multisites units 150 fte handled multiple functions related customer care collections loss mitigation risk foreclosure underwriting staff development launched wellreceived program professional development courses staff mentored coached employees resulting 12 increase productivity project management created policies procedures external vendors initiated audit checklist vendors resulting 80 decrease average turn times increasing overall quality 40 one year partnered law firms judges ny city mayors office ny city bar gse housing counseling attorney institute continued learning education seminar court systems nyc area professional experience company name city state business development manager vp 122014 current spearheaded sales managemytestscom platform resulting 12 million dollar increase revenue first six months accountable sales overall customer satisfaction spearheaded crossfunctional initiative achieve new businessincreased profits 60 one year restructure business line closes new business deals coordinating requirements developing negotiating contracts integrating contract requirements business operations company name city state lending manager vp 092009 102014 led department consisting two avps ten managers one business training consultant 120 fte consisted single points contact underwriters managed facets loss mitigation private investors within wells fargo accountable ensuring compliance pooling servicing agreements mortgage backed securities created two specialized teams within unit high impact resolution unit responsible reviewing creating solutions office president foreclosure mediation unit handling mediations across investor lines within wfhm includes private owned fha va fnma fhlmc ensured compliance internal external audits including occ gcor investor audits motivated unit high levels quality productionmanaged mediation vendorrelationship management teams accountable managing quality effectiveness 3rd party law firms including training audits reviewed underwriting decisions complex loans made within unit requiring highest level authority within wells fargo successfully earned held e level authority bank private wells owned wells fargo financial wells fargo home equity wells fargo pick pay fnma fhlmc usda va fha fhlb created state specific policies procedures collaboration project implementation teams trained mediation program administrators judges magistrates mortgage servicing basics build foundations new mediation programs across country represented wells fargo key legislative meetings partnership government relations legal also appeared litigated mediated court cases nationally company name city state collections supervisor ii 032007 092009 responsible coaching influencing developing managing team members including decisions relative performance reviews terminations hires discipline salary actions etc provides quality customer service internal external customers ensures compliance quality standards met accordance internal key indicators investor requirements liaison quality controlanalytics department business unit relating key indicator reviews responses influences performance business unit working key member decision making management team strategy building departmental effectiveness performance aligns business unit activities business priorities participates strategic dialer planning discussions provides input regarding future direction created global scripting outbound loss mitigation campaigns participates hope initiatives foreclosure prevention events company name city state customer service collections supervisor ii 012001 032007 supervised inbound outbound customer service collections call teams initiated monthly employee incentive programs quality quantity managing budget monitored phone calls compliance possible training opportunities handled escalation calls manage incoming outgoing calls customers prepared monthly statistical reports senior management monitored phone calls compliance possible training opportunities reviewed employee productivity daily basis motivated staff optimum performance responsible human resource functions monthly annual evaluations salary reviews hiring terminations played major role opening two call centers located rancho cucamonga california schaumburg illinois managed multiple projects updating company policies procedures developing testing website business continuity plans company name city state loan processing supervisor 012000 012001 analyzed loan application preliminary title report credit report determine supporting documents order eg voe vom payoff demands subordinations etc analyzed loan documents completeness sufficiency make loan decision collaborated loan officers clear loan conditions communicating external parties necessary conclusion rescission period deliver file funding give approval fund set recording title company confirm recording authorize title disburse funds coordinate check exchanges pull reports ensure loans submitted accordance state federal regulations company name city state loan officer 011998 012000 responsible generating leads via inbound outbound solicitations assessed prospective customers needs determine interest obtaining loan complete loan application developed maintain business referral sources ordered comparables appraisers gathered customers documentation loan approval maintained consistent productivity ensure fulfillment performance standards goals prepared provided accurate reports business development activities education bachelor arts business administration univerity pheonix state skills budget business development call center coaching communication skills consultant credit customer service decision making direction documentation equity senior management external audits financial funds government hiring human resource leadership law legal managing mediation meetings office operations management performance reviews pick policies project management quality quality control recording relationship management securities scripting strategy strategic phone underwriting vendor management website,BUSINESS-DEVELOPMENT
finance controller summary established goals objectives developed policies procedures recruited trained staff initiated enhanced automated systems turned around problem areas ensures compliance knowledge governmental regulations requirements defined closely monitored shortand longterm goals objectives departments excels interacting broad populations including senior management staff patients external auditors highly versatile quickly masters new roles responsibilities technologies environments initiate spearheaded special project resulting measurable revenue growth diffuses difficult situations tact ease skills leadershipcommunication skills product development budgeting expertise selfmotivated project management small business development client account management customeroriented skills account reconciliation accounting administrative budget preparation budget closing commercial lending contract negotiations contracts credit client delivery department health direction financing financial financial controls financial operation financial statements forecasting funds general ledger grants human resources hr director managing mental health office outlook organizational payroll pc personnel quality quality assurance quality control reporting research supervisor tax planning annual reports yearend education bachelor science 1996 new york institute technology city state usa mba finance 1998 new york institute technology city state usa experience finance controller 082010 092017 company name city state managed team 100 professionals oversees accounting financial activities managed general ledger activity reporting systems gaap standards onitored timely accurate monthly quarterly yearend closing process prepared company forecasts budget coordinated monitored supported taxation requirements compliance knowledge governmental regulations requirements managed tracked revenue invested assets ensure compliance company policies investment guidelines administrator 102008 092017 company name city state manage 32person corporate practice group specializes taxation tax planning corporations sole proprietorships wrote comprehensive practice manual payroll taxation practice analyzes financial statements major corporations large domestic investment companies brokerdealers evaluate credit quality commercial lending decisions prepare credit approval summaries clients financial position light current economic conditions future business outlook direct implementation financial operation budget preparation administration audit taxation monthly closing books record account reconciliation journal entry adjustments prepares monthly quarterly annual reports summarizing forecasting business activities financial position income expenses develops financial statements analyzes business trends daily operating costs manager finance 021997 122006 company name city state improved collections development receivables performance measurement system project supervisor held accountable upgraded accounting department including personnel job descriptions financial controls meet requirements growing organization assisted external auditors performing yearend audits monitored reviewed evaluated budget projections grants budget vs actual daytoday expenses provided advice budgetary opportunities address anticipated projected shortfalls ongoing basis provided quality assurance audits maintain process quality control plans assisted management development longterm strategies organizational implementation plans acted lead monthly budget projections related research activities researched developed implemented budgetary strategies designed effectively efficiently accomplish hospitals mission worked hospital department liaison national institute health nih new york state office mental health nysomh new york city department health mental hygiene nycdmh private funded research contracts training grants nih t32 research related specific purpose funds controller 021990 121996 company name city state established line credit used financing working capital requirements implemented departmental budget vs actual reporting system consolidated branch accounting operations resulting staff reduction improved pcbased general ledger account payable software improve reporting submitted monthly financial statements board director bod supervised four 4 direct fifteen 15 indirect reports served point contact managing key relationship new york city department health mental hygiene nycdmh banks hospitals universities establishments support service contract delivery administration assumed additional responsibilities needed including oversight human resources hr front desk administrative staff functions presided facility expansion acquisition projects direction financial budget forecasting analysis cost approval contract negotiations associated functions,FINANCE
software quality assurance analyst ii career overview 12 years experience software quality assurance requirements analysis test planning creating test cases test process coordination experienced functional end end regression user acceptance testing web based client server interfaces familiar waterfall agile sdlc 7 years experience customer supportservice handling escalated issues 5 years running formal training development programs system users advanced windows os ms office applications usertroubleshooting skills ability learn new software quickly able handle multiple projects take ownership attitude flexible team player qualifications microsoft excelwordoutlookaccesspowerpointfrontpage windows 7xp2k dos setting uptroubleshooting hardwaresoftware mac internet test directorquality center ontime zendesk sharepoint basic office equipment work experience software quality assurance analyst ii jan 2012 current company name city state work environment agile windows based acuity electronic health record system suite testing administration ontimecom used incidentbug reporting tsql used queryinsertupdate sql db verify inputoutput test scenarios winautomation testcomplete used automated testing application software testing local machines cloud share environments excel word extensively used creation project documentation responsible analyzing requirements testing modules electronic health record ehr system including patient company provider referrals collaborators utilization managementauthorizations care plans assessments tasks notes modules require testing testing implementation process one version ehr another appropriately mapping data source database destination database creating maintaining testing user group profiles confirming appropriate access medical system updating application software definingcoding existing field properties creating special user fields fit appropriate workflow tested based customer needs document test cases procedures automation scripts keeping updated system release effectively track testing progress using ontimecom tracking assigning defects responsible database loads test environment setup ftp application files workstation preparation cloud share environments work application programmer system defects analysis project features perform functional regression adhoc testing assigned ehr projects user support specialist ii payments specialist jan 2011 jan 2012 company name city state call center macintosh based zendesk ticketing software used track user incidents troubleshoot user issues airbnbcom website navigation services user account maintenance payment processing billing analysis well complex financial non financial disputes users including customer safety issues respond professionally escalated calls support level agents urgent calls take effective notes user accounts ticketing system thorough follow call ensuring customeruser satisfaction test execution manager jan 2006 jan 2010 company name city state work environment matrix team structureteam lead windows based quality center used test case bugincident reporting excel word extensively used project document creation sharepoint used document managementsharing powerpoint used meeting facilitation managed pc lab testers including ordering completing hardwaresoftware set hands troubleshooting systems test environment responsible managing team onshore offshore testers system integration test phase software development life cycle ca banking center new accounts teller platforms provided work estimates ensured project efficiently staffed testers complete project time budget review provide feedback approve test plans scripts submitted test analysts work team member accurately define business requirements new products customers system changes product system change rollout identify system functions processes may affected project provide meeting representation banking center platform projects manage end end user acceptance production certification testing represent end user design development testing implementation changes existing systems environments ca banking centers charge training development new test analysts brought board test ca banking center new accounts system created lead training classes formal setting test lab virtually web users responsible ordering appropriate hardware software test lab test analysts production lab implementation team software test analyst jan 2000 jan 2006 company name city state work environment matrix team structure windows based quality center used test case bugincident reporting excel word extensively used project document creation visio used workflow charting use cases managed pc lab testers including ordering completing hardwaresoftware set hands troubleshooting systems test environment responsible identifying test scenarios business requirements creating test plans scripts executing scripts documenting test results based requirements effectively track testing progress using quality center tracking scripts assigning defects work technical staff ensuring proper tests run data conditioned resolving issues perform black box functional regression adhoc testing assigned projects maintained test lab ensured appropriate software hardware date department units tested created kept track user access test production servers creating appropriate access levels contracted non contracted staff owner production data including reconciling account balances production level bank accounts lent implementation testing internal operations analyst jan 1999 jan 2000 company name city state call center windows based high call volume used proprietary software query databases common user issues research respond telephone inquiries regarding bank policy procedures banking centers various units identify resolve operational software application new account sales service related issues sr operations officer jan 1998 jan 1999 company name city state work environment office setting windows based extensive account reconciliation tasks record keeping dollars coming department pc maintenance user account troubleshooting controller incoming bank america misdirected wire account corporate clients properly identify funds amounts billions dollars directed account order reconcile account also kept accurate logs wires passed section worked onsite desktop support department upgrade windows 98 helped team hardware software installations password creationresets conducted user training sessions peers money transfer customer liaison jan 1997 jan 1998 company name city state call center windows based high call volume general public internal units basic record keeping tasks track transactions responsible taking customer wire transfer requests telephone ensured properly identify customer account relationship order transmit funds collect fees amended canceled wire transfers necessary provided excellent customer service customer service representative jan 1995 jan 1997 company name city state work environment retail banking center windows based general public interaction processed deposits various accounts cashed checks sold cashiers checks travelers checks savings bonds balanced daily sold checking savings time deposit bank products education training bs computer information systems 2004 golden gate university city state computer information systems aas computer technology 2002 heald college city state computer technology aas electronics technology 2001 heald college city state electronics technology certificate health care information technology 2013 cosumnes river college city state skills account reconciliation ad agile automation banking basic billing bonds budget call center cashier com ca hardware controller clients excellent customer service databases database document management documentation dos features financial frontpage ftp functional funds information technology team lead notes mac macintosh managing meeting facilitation access microsoft excel excel office outlook powerpoint sharepoint windows 2k windows 98 windows 7xp word navigation office equipment db payment processing pc maintenance processes coding programmer progress quality reconciling record keeping reporting research retail safety sales servers scripts software development software testing sql system integration desktop support user training telephone test director tsql troubleshoot troubleshooting upgrade visio website workflow,BANKING
accountant summary financial accountant specializing financial planning reporting analysis private public sectorscapable accountant successful managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes highlights account reconciliation expert general ledger accounting working sap tool hfm account payable specialist auditing expert customer relations flexible team player compliance testing knowledge accomplishments achieved cost reduction eliminating redundant processes operated computers programmed accounting software record store analyze information extensive experience financial statements audits reviews compilations audits governmental organizations a133 maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions researched resolved billing problems previously missedreduced open invoice cycle time days developing new dispute reporting procedures experience performs routine accounting activities maintenance general ledger preparation various accounting statements financial reports accounts payable receivable functions accounts receivable experience focus cash application andor adjustments process day day ap include matching reviewing proper approvals gl coding researching entering invoices hfm reporting including balance sheet profit loss statement etc run weekly checks match mail file copies prepare weekly cash requirements report work closely departments outside vendors maintain vendor files assist monthend account reconciliations journal entries cross train ar process invoices deposits relies experience judgment plan accomplish goals may lead direct work others company name january 2016 january 2016 accountant maintain cash book maintenance finalization annual account preparation bank reconciliation statement billing realisation debtors verification expenditure bills traveling bills salary jv verification day day office activity hereby declare facts mentioned true best knowledge company name january 2016 january 2016 consultant prepare journal entries ensure reconciliation complete review general ledger ensure proper accounting place process pay application invoice payment general ledger reconcilation adjusting entries reconcilation bank account accurately timely manner attention unusal items remain outstanding monthend upload bank statement bank revaluation sap preparing financial reports hfm balance sheet profit loss statement gr 55 cycle run reviewing balance sheet profit loss statement prepaid accurual booking monthed monthend quaterend year end reporting intercompany reconciliation accounts payable vendor creation edit reconciliation stock report preparion invoice posting verification sap tool collect maintain vendor w 9 grir clearing automatic payment run sap 3 way matching inventory control expensing ixos invoicing payment create purchase order foreign currency revaluation 2working process developer novartis canada gl ap 23 company name march 2009 december 2012 worked several sub modules sap financials accounts receivable accounts payable general ledger banking accounts payable automated payment program app invoice processing idoc miro vendor master customer master general ledger master data good domain experience related different functional module order 2 cash otc procure 2 pay p2p buy 2 pay b2p invoice 2 pay i2p dash board maintenance client handling query resolution bank reconciliation education mba finance bcommgt hons technical qualifications sap fi module diploma computer application computer application personal information date sincerely place smruti rekha singh additional information date sincerely place smruti rekha singh skills account reconciliations accounting accounts payable accounts receivable ap balance sheet bank reconciliation banking billing book com client edit finance financials financial reports preparing financial reports focus functional general ledger gl inventory control process invoices invoice processing invoicing mba mail office developer profit loss statement coding reporting researching sap fi sap,ACCOUNTANT
loan assistantcommercial construction real estatesmall business loans summary obtain position bankinglending field emphasis customer service provide added value company clients time seeking challenges gain knowledge experience career 22 years experience customer service 13 years experience commercial real estate lending 7 years experience working distressedworkout loans 2 years sba loan experience motivated selfstarter strong organization communication customer service skills highlights microsoft windows excel word outlook alchemy loan file database files loan file program fidelity ability grow adapt fast paced environment excellent verbal written communication skills strong leadership organizational skills effective time management multi task capabilities experience 042012 current loan assistantcommercial construction real estatesmall business loans company name city state primary point contact customer throughout loan closing process prepare proposal letter checklist borrowers approved new loan collect manage necessary due diligence order appraisals environmental phase reports related loan work closely documentation disbursement teams review loan documents prepare closing package borrower work closely title companies title engagement requests review closings manage operations procedures process payoffs releases tax payments title liens etc input manage track update ticklers pipeline loan file management tracking loan file documentation process adverse action files deniedwithdrawn paperwork pipeline process material change forms loan extensions andor downgrades 042009 042012 loan assistantloan workout portfolio company name city state maintenance security sale real estate properties obtained foreclosure managing expensesinvoices oreo properties loan file management payoffs releases ticklers due diligence taxes title tracking loan file documentation workout activities including limited foreclosure deed lieu short sales work directly attorneys throughout foreclosure process process loan payments 052008 042009 assistant vice presidentsenior lending assistant special credits company name city state work directly fdic resolve distressed commercial real estate loans workout activities involving collateral collection repossession sale oreo property liquidation order necessary reports condition title preparation prelitigation analysis preparation prelitigation referral analysis preparation asset management cases associated documentation 032004 052008 assistant vice presidentcommercial real estate lending assistant company name city state served primary relationship contact commercial real estate loan customers assist loan proposal preparation complete due diligence approved commercial real estate loans work directly auditors internal external quarterly inhouse annual audits monitor commercial real estate loans ensure compliance contract terms conditions assist oversee preparation loan documents worked directly assist loan officers special projects assigned 052003 032004 commercial real estate administrative assistant company name city state customer service liaison loan officers customers preparation loan documentation including closing funding loan proceeds calculation loan amounts set new loan worksheets loan payments quoted loan payoffs received processed incoming loan payments set loan files including ticklers loan file management 061998 032003 storearea manager company name city state customer service developed implemented managed programs achieve retail objectives regarding sales revenue expenses inventory control customer service trained supervised motivated evaluated staff 610 employees facilitated individual goal setting conducted performance evaluations 111994 061998 store manager company name city state developed implemented managed programs achieve retail objectives regarding sales revenue expenses inventory control customer service directed recruitment retention staff trained supervised motivated evaluated staff 610 employees facilitated individual goal setting conducted performance evaluations coached sales teams ensure sales quotas achieved education 2011 certificate successful completion nursing assistant program nur158 anatomyphysiology psychology paradise valley community college city state anatomyphysiology psychology 2000 certificate fashion display coordination business accounting marketing saddleback community college city state business accounting marketing 1988 diploma laguna hills high school city state 2007 successful completion financial analyst tax analysis preparation course skills asset management attorney closing excellent customer service customer service data entry database documentation due diligence fashion fast file management financial analyst forms goal setting inventory control leadership litigation loan documentation managing excel outlook windows word nursing organizational skills proposal proposal preparation real estate recruitment retail sales tax taxes time management written communication skills,CONSTRUCTION
information technology student career overview resultsdriven database administrator extensive education programming relational database management computer technology maintenance qualifications database servers structured query language sql expert programming design skills document management strong collaborative skills strong analytical skills customer needs assessment excellent problem solving skills technical skills skills experience total years last used windows unix linux mac osx vmware httpapache dnsbind ssh snmp dns dhcp ftp intermediate 2 may 2016 accomplishments customer service handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency data preparation prepared chain custody packets title sale reviews procedures feesservices justification administration performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents interdepartmental use reporting maintained status reports provide management updated information client projects application design used objectoriented designprogramming design new standalone application ​ planned installed configured monitored document management infrastructure coordinated scheduled software hardware patches upgrades enhancements platforms collaborated teams design implement continuous process improvements prevent production application incidents work experience company name january 2014 current information technology student city state •presented various projects including vpn rdms proposals several classes instructors •worked independently part team achieve equitable outcome company name september 2010 october 2013 foreclosure processor paralegal city state •diligently reviewed specialty loan portfolio compliance reporting requirements •communicated regularly management regarding portfolio performance new loan transaction quality •maintained confidentiality bank records client information •scanned filed forms reports correspondence receipts •entered information computer databases •reviewed files check complete accurate information •examined deeds trust determine grantor grantee trustee loan amount •coordinated multiple departments regarding responsive documents document retention •researched bankruptcy loan files confirm federal guideline compliance •supported team three attorneys generating filing pleadings motions various court documents ​ company name february 2008 may 2008 toefltesl instructor city state •developed interesting course plans meet academic intellectual social needs students •developed implemented interesting interactive learning mediums increase student understanding course materials •performed student background reviews develop tailored lessons based student needs •developed administered corrected tests quizzes timely manner •combined discipline plan effective measures various lesson plans increase concentration participation progress student accountability •designed lesson plans focused age levelappropriate material education training san diego state university 2006 bachelor arts english city state united states skills microsoft word excel access sql server vba visual studio,INFORMATION-TECHNOLOGY
consultant summary business focused professional passion healthcare patients leverage experience expertise help businesses execute strategic initiatives experience managing experience design humancentered focused projects strategy planning logistical planning execution strategic change management corporate communications project management learning design known innate ability diagnose problems develop creative solutions tailored organization extensive experience leading teams developing team members varying levels career well able work complex organizations experience 092015 current consultant company name city state significant projects § national audit firm led experience design initiative understand people work systems use showed leadership gaps existed close gaps increase productivity foster positive working relationships across organization managed innovative creative team used usercentric design approach gain greater understanding major audiences represented developed plan effectively roll new service desk organization managed client relationship responsible final deliverable delivery national healthcare insurer led corporate communications workstream executed strategic communications activities support awareness adoption upcoming implementation created dynamic communications thinking outside box promote benefits new system addition impact organization customers conducted pulse checks executive interviews understand level involvement stakeholder engagement making adjustments along way needed national healthcare insurer led organizational change management assessment met executives managers understand organizational impacts upcoming change provided researchbased analysis recommended activities support upcoming multiyear roadmap global pharmaceutical organization led change management communications project management work streams developed strategic change strategy coupled dynamic communications plan target global audiences various levels maturity including executive team applied key messaging organizational sponsorship create awareness change provide employees resources understand happening impact organization leveraged surveys person interviews take pulse change made changes based feedback 022013 082015 senior consultant company name city state significant projects national healthcare provider pm time capability assessment created executed activity survey 60 employees developed executed skills assessment cfo direct reports managed project work plan supporting activities provided analytical based recommendation business partner model transition regional healthcare provider managed development implementation strategic change management communications staffing recruitment strategy reorganization cfo supported implementation finance business partner model throughout organization aggressive transition timeline national pharmacy change management communications site lead midatlantic states pharmacy transformation planning development management comprehensive national communications strategy across organization supported internal communications team ideas c melnick page 1 execution patient communications quantified training impact tracked completion 5k employees supported golive activities including daily communications company csuite executive leadership impacted users regional healthcare provider change management communications lead epic implementation spanning 5 locations across regional health system supported executives clinical staff physicians created dynamic communications promote engagement awareness adoption utilized metrics understand readiness impact adoption rates organized unique training simulations ensure everyone ready prepared new system day 1 global pharmaceutical organization training lead global workday implementation created training strategy capturing needs different cultures maturity within org partnered global learning team translate materials 9 languages created global train trainer program selfsustaining 032010 012013 hr development associate company name city state hr dashboard creation implementation project manager team 14 collaborated corporate communications develop execute communications plan trained nine csuite executive leaders functionality features managed executive leadership relationships acted conduit chros vision tool § applicant tracking system selection implementation project manager team 12 partnered create project charter requirements document project budget created project organizational chart risk governance guidelines escalation process collaborated hr finance leaders gain executive approval built executed implementation plan roadmap developed executed change management plan partnered ld create training program coordinated developers align map key metrics hr dashboard borderless forest flexible work program development implementation created flexible work program pilot worked csuite executives direct reports buyin support led rollout pilot collected feedback review csuite overall program approval developed executed change management communications plan collaborating communications team 082000 122007 director business development operations company name city state business development oversaw restaurant investment expansion 3 90 locations three states five years took business red black less one year cultivated relationships chefs venture capitalists vendors provided expertise areas fohboh flow design marketing menu development staff selection training opening night launch post open followup helped guide chefs vcs importance overall experience customer understanding keep people coming back food operations ensured pos systems reported captured metrics accurately timely forecasted planned future events ensure staffing supplies equipment resources appropriate cost effective managed office operations including ordered supplies managed relationships vendors negotiated new contracts sourced recruited 450 employees company office restaurant division education training 2010 masters business administration marketing organizational management baruch college zicklin school business city state marketing organizational management 2000 bachelor science business management justice studies arizona state university city state business management justice studies 2012 prosci change management certification 2012 human resource certification institute professional human resources phr skills golive approach benefits budget business development c change management change management contracts corporate communications client delivery features finance human resource human resources hr leadership marketing materials messaging office organizational pos program development implementation project management recruitment research staffing strategy strategic surveys trainer unique vision,CONSULTANT
engineering intern professional summary computer science junior lynchburg college understanding problem solving work way situation using life skills learned attained eagle scout rank highest boy scouts given small percentage scouts experience company name june 2015 august 2015 engineering intern designed worked building information modeling bim autocad mep throughout entire workcycle extreme time crunches creating functional ethernet pneumatic electronic controls confidential client assisted installation pneumatic controls system large confidential development outside charlottesville va worked field indian head military base md collecting outfall locations later analysis reduction company name june 2014 august 2014 engineering intern created edited autocad drawings us state department arlington national cemetery jefferson island md using autodesk inventor recreated companys patented reverse osmosis multi element module romem high level detail well rendering numerous images using autodesk showcase researched acquired built configured enterprise server replace firms antiquated system specifications intel xeon e52620 20 ghz processor msi x79agd45 plus motherboard windows server 2012 os 8x 8 gb gskill ripjaws z series 240pin ddr3 ram 3x seagate barracuda 2 tb sata 60 gbs 35 internal hard drive seagate barracuda 3 tb sata 60 gbs 35 internal hard drive cooler master v8 gts cpu cooler wiring testing vav variable air velocity boxes installation intelligent room sensors sprint reston va researched acquired numerous technical items help improve companys efficiency assisted acquiring connecting industrial wireless network bridge connect company headquarters network new remote office building network company name july 2012 january 2014 insider responsible taking customers orders resolving problems experienced papa johns tossed made pizzas customers specifications helped manage small number employees create friendly efficient working environment software c autodesk inventor autocad 2009121516 3ds max python education lynchburg college 2017 data structures analysis c python mathematical theory computer science computer science minor sports management micro macro economics computer science minor sports management micro macro economics oakton high school 2013 diploma engineeringstem award engineeringstem award interests sports 2011 present lynchburg college club lacrosse 3x high school varsity lacrosse high school varsity football community service volunteer virginia 10 mile walkrun october 2013 manned drink station cheered runners half way point eagle scout project december 2012 project planned managed executed receive eagle scout rank project community food drive involved setting collection center sending flyers well placing doortodoor collection food came around two tons food community faith united methodist church stop hunger 2011 made packaged meals send need sent haiti assistance league northern virginia© 20082011 assisted volunteer work aid local assault victims transporting supplies materials bought made volunteers achievements bsa eagle scout bsas highest rank march 2009december 2013 personal information less 2 boys enter boy scouting program achieve rank eagle scout requirements obtain rank include earning least 21 merit badges involving different skills may take months complete also continually demonstrating scout spirit boy scout oath law service leadership includes extensive service project scout plans organizes leads manages received multiple honors awards sports ranging captain lacrosse teams additional information html java programming activities sports 2011 present lynchburg college club lacrosse 3x high school varsity lacrosse high school varsity football community service volunteer virginia 10 mile walkrun october 2013 manned drink station cheered runners half way point eagle scout project december 2012 project planned managed executed receive eagle scout rank project community food drive involved setting collection center sending flyers well placing doortodoor collection food came around two tons food community faith united methodist church stop hunger 2011 made packaged meals send need sent haiti assistance league northern virginia© 20082011 assisted volunteer work aid local assault victims transporting supplies materials bought made volunteers achievements bsa eagle scout bsas highest rank march 2009december 2013 less 2 boys enter boy scouting program achieve rank eagle scout requirements obtain rank include earning least 21 merit badges involving different skills may take months complete also continually demonstrating scout spirit boy scout oath law service leadership includes extensive service project scout plans organizes leads manages received multiple honors awards sports ranging captain lacrosse teams skills proficiency c autocad autocad inventor python linux xcode visual basic ms word ms powerpoint programming ms excel,ENGINEERING
special finance manager summary seeking position commercial underwriter ii may employ expertise special finance management cost risk analysis ltv dti structured negotiations audit controls providing company highest level strategic services profitability highlights strong management skills strategic planning organizational reengineering budget analysis process productivity quality improvement talented leading developing business opportunities marketing strategies maximize profitability accomplishments phi beta kappa honor society experience company name december 2011 february 2014 special finance manager city state managed directed overall special finance administration operation automobile dealership achieved average 202 sales per month 126 new cars 57 rise overall sales within first 3 months reengineered management methods streamlined operations increased sales conducted ongoing analyzes evaluate efficiency quality productivity operations increased dealerships rating 1 dealer district 1 sales north east texas region significantly increased overall profitability company developed implemented employee relations programs increase morale productivity efficiency encouraged supported teamlike work environment taking special finance management position increased ssi sales satisfaction index mid 80s 96 worked extensively media personnel coordinate advertising print radio developed directed monitored comprehensive communications advertising programs implementation various media designed achieve desired results organized coordinated implemented companys advertising marketing strategies everyday operations set arranged special activities events promote company services managed administered 25000 monthly advertising budget company name july 2007 december 2011 dealer relationships manager drm city state july 2007 december 2011 marketing sales companies underwriting guidelines programs specific markets chrysler dodge jeep ram dealerships securing financial lending opportunities chrysler financial corporation areas retail finance wholesalefloor planning finance leasing managed dealer accounts assisted loan process acted liaison dealerships corporate offices maintained account management software produced month end reports provided training chrysler financial programs initiatives managed dealer accounts physical visits phone calls emails faxes follow coordinated assisted funding credit loan process conducted sales finance presentations demonstrate use company products maintained complete confidentiality dealerships chrysler financial corporation company name june 2001 may 2007 senior lbm manager city state responsible timely accurate billing strategic contracted customers revenue excess 10 million per month researched resolved complex customer inquiries issues developed business process billing procedures large business market billing department trained informed billing team system modifications procedural updates key player creating new processes systems deregulation texas electrical market knowledgeable rules regulations texas deregulated energy market including ercot processes electronic data interchange edi transactions public utilities commission regulations conducted quantitative analysis information affecting investment programs public private institutions market price analysis indexed priced electricity commodities exchange arena lead auditor process writer iso 9001 compliance company name november 1995 may 2001 senior market analyst ees city state managed analyzed administered multimillion dollar budget operating expenditures energy services large business trade market responsible financial performance analysis risk analysis business planning investor relations conducting quantitative analysis information affecting investment programs public private investors institutions based nymex current houston ship channel price analyzed budget variances initiated appropriate guidelines aggressively control expenditures increase profitability established budget risk guidelines operate efficiently increase profitability investors company whole education stephen f austin state university bba general business business administration city state us stephen f austin state university nacogdoches tx bba general business business administratio expected graduation august 2015 trinity valley community college associate arts city state us trinity valley community college palestine tx associate arts may 2011 gpa 391 top 10 class phi beta kappa honor society,FINANCE
social media marketing manager summary recent graduate excellent research time management problem solving skills ability function high level fastpaced environment passionate travel international education highlights deadlinedriven critical thinker detail oriented able work independently member team organizational planning exceptional multitasker decisive problem solver interpersonal oral written communication skills experience company name city state social media marketing manager 062015 current identify develop implement evaluate social media marketing strategies based knowledge company objectives market trends analyze performance social media marketing programs identify best opportunities optimization work effectively heavily crossfunctional fast paced environment manage total 30 accounts company name city state social media marketing intern 022015 062015 identified developed implemented evaluated social media marketing strategies based knowledge company objectives market trends managed total six accounts company name city state intern 092014 122014 spearheaded customer correspondence via social media outlets ie instagram facebook trip advisor analyzed performance social media marketing programs identify best opportunities optimization compiled comprehensive lists describing service offerings updated company website include access spanishspeaking customers education bachelor arts international studies may 2016 north carolina state university city state usa concentration european studies e mphasis italian studies member pi beta phi fraternity women recruitment philanthropy committees member national society leadership success literary tutor helping early literacy practice strategies helps program sigma rho chi sorority recruitment counselor member international business club december 2014 institute international education students ies abroad city state italy semester study abroad languages limited working proficiency italian language elementary proficiency spanish language skills excellent customer service skills high ability perform stressful circumstances exceptional organizational skills effective problemsolving skills,DIGITAL-MEDIA
account executive profile innovative senior account executive thirteen years experience managing coordinating client relations seeking position leverage education experience build successful business partnership quick flexible response changing market conditions new technologies relation corporate goals standards proven background information technology spent hundreds hours training learning aspects environment effects companies sizes ability learn quickly work well independently makes value company would work expertise includes information technology distribution logistics sales public relations marketingadvertising contract negotiations core qualifications proficient microsoft office suite products lotus notes outlook sales certifications apc symantec vmware hp microsoft ibm 1 page professional experience 012010 current account executive company name city state initiated built developed relationships clients primary source hardware software defined territory responsible sourcing bidding delivery equipment overseeing sourcing channel distributors ensure meet clients budget time maintaining profitability channel partners source products services channel distributors negotiate quantity pricing channel distributors establishing relationships key partners submit applications new distributors insight maintain strong background electronic commerce spend management technology initiatives understand negotiating interests insight client 012006 012009 banking sales representative company name city state managed built client relationships high net worth clients conceptualized researched implemented several pilot programs insure profitability charles schwab co charles schwab bank partnered financial consultants multiple branch locations drive business growth capitalize new revenue bank implemented variety new business development client acquisition programs significantly promoted field representativebanking credit specialist banking sales representative designed realistic credible market forecasts successfully closed 17 million new business 2008 012005 012006 senior account executive company name city state directed oversaw team 10 account executives executed several responsibilities including reviewing loan submissions collaborating appraisers processing team insure seamless experience client functioned loan consultant help problematic clients refinances purchases networked real estate agents brokers law firms collectors referrals new business solely handled extensive amount paper work insure proper guidelines met underwriting worked federal state programs including fhava loans independent grants federal housing grants systematically underwrote full loan packages including comprehensive reviews awarded 10 million high flyers club award 012002 012005 territory manager company name city state effectively managed sales territory identifying competitive market opportunities building strategic relationship ctx partners collaborated internal teams utilized accurate timely quarterly forecasts guarantee proper execution sales process underwrote full loan packages conducted appraisals vendors ensure appropriate value property type served outside sales representative performed doortodoor selling mortgage brokers secure new loan packages established grew territory ground worked faced paced environment minimal supervision adapt constant change sales targets goals serviced range companies small businesses large corporations earned numerous sales promotions surpassing monthly yearly sales goals championed presidents roundtable 2002 2003 education bachelors degree sociology sociology psychology eastern new mexico university sociology sociology psychology ave k portales nm 88130 interests humane society phi kappa psi fraternity skills banking budget competitive hardware consultant credit client clients delivery electronic commerce financial grants hp ibm law lotus notes market microsoft office suite outlook negotiating new business development outside sales page pricing real estate selling sales strategic supervision symantec type additional information awards honors woodrow wilson leadership award activities humane society phi kappa psi fraternity,BANKING
director business development summary selfstarting business development expert 20 years top sales performer various markets highly motivated comfortable new ideas innovative products corporate sales startup environments highlights established track record exceptional sales results excellent communication skills compelling leadership skills resultsoriented selfstarter exceptional multitasker depth knowledge sales process processdriven experience director business development 062014 current company name city state increased sales revenue software products blood banking industry managed budget forecasting goal setting performance reporting accountsidentified strategic partnerships gathered market information gain competitive advantagedelivered performance updates quarterly business reviews planning meetingsnegotiated rates cut costs benefit corporate partnershipsidentified coordinated participated client relationshipbuilding activities meetingsdeveloped growth plans identifying key clients key targets priority service lines director business development 062014 current company name city state achieved 125 quota within first year sales custom software development servicescold warm called 30 new existing accounts per day generated new accounts implementing effective networking content marketing strategies managed budget forecasting goal setting performance reporting accounts identified strategic partnerships gathered market information gain competitive advantage delivered performance updates quarterly business reviews planning meetings director business development 072014 current company name city state executed industry validation new product idea conducted product management ui front end development new online marketplace developed marketing sales strategy onboarding suppliers buyers director sales operations business development 082011 062014 company name city state implemented processes procedures sales project management marketing uiux service company developed strategic partnerships key corporations distribution referral networks created marketing business plans top producing realtors resulting 48 increase revenue designed implemented new business model leading profiling firm managed development new assessment including new user interface crm sales director 062009 082011 company name city state achieved 172 quota within first year sales manager website development company increased sales revenue 125 second year managed 36 direct reports hired trained sales staffgenerated monthly annual sales reportscreated directed sales team training development programs regional publishing consultant 122007 082009 company name city state implemented strategic plan launch ca branch nashville based publishing company established regional awareness regional services created presentations specific marketing needs potential clients developed strategic partnerships establish referral network conducted clevel director level presentations senior sales representative 012004 112007 company name city state new customers companywide 05 real estate enterprise software company revenue new customers 06 increased revenue 115 top producer 07 increased revenue 60 averaged 85 outbound calls per day shared product knowledge customers making personal recommendations resolved customer complaints led sales team national conventions regional training courses owner 031999 022004 company name city state grew company home office one truck 3 regional offices 9 trucks food distribution business negotiated contracts products assets resources drive lower operating costs leveraged sales increase quality bulk pricing products recruited hired trained sales staff provided customer support ran service calls branch manager 041996 031999 company name city state increased monthly sales 230 implementing strategies develop expand existing customer base maintained fleet 10 delivery trucks recruited hired ensure salesdelivery vehicles generating revenue created performed sales training programs new current sales staff managed store inventory reduced waste 85 education masters business administration business strategy 2013 western governors university city state usa bachelors science business management 2011 university phoenix city state usa biologypremedicine oklahoma baptist university city state usa skills new business development sales management ms office suite salesforce crm,BUSINESS-DEVELOPMENT
healthcare executive profile cynthia also instructor cap gemini ernst young global regulatory compliance boot camp members cgey regulatory compliance team immersed global regulatory compliance good manufacturing practices good clinical practices good laboratory practices cgey validation tools methodology working international workforce cgey cynthia required flexible sensitive creative methods teaching cynthias nursing career focus pain management emergency nursing legal nurse consulting life care planning traveled extensively throughout u worldwide health care life sciences consultant g major consulting cap gemini ernst young accenture ness technologies working clinical nursing cynthia worked acute home care long term care arenas case manager life care planner cynthia adjunct instructor university florida rehabilitation training institute authored taught life care planning aging catastrophically injured project manager several global regulatory compliancelife sciences teams glidewell strong background communication skills ability work people various ethnic cultural educational backgrounds key success regulatory compliance validation systems manager frequently instrumental establishment training shore call center personnel specific projects support situations experience given depth insight cultural nuances different populations ranging india elderly writing background includes authoring life care planning catastrophically injured aging university florida rehabilitation training institute adverse events reporting rns abbott laboratories numerous educational materials diverse audiences guest lecturer numerous national conferences events subjects including forensic medicine nursing life care planning fitness aging aids travel real estate core accomplishments unique combination working consultant business clinical areas health care cynthia worked tirelessly achieve highest levels client satisfaction outcomes comprehensive client care team development educational training delivery telemedicine support programs consultant help pain medical network cynthia developed implemented remote care services program require development roll program also development delivery training across interdisciplinary providers program utilized conjunction help interdisciplinary pain rehabilitation program iprp fostered individual empowerment independence teaching reinforcing principals learned iprp result remote care services clients able reduce manage pain reduce dependence pain medication increase overall health perception prevent relapse cynthias work help focused primarily workers compensation clients worked extensively coordination multiple carriers applicant attorneys patients primary care providers achieve positive outcomes patient carrier vice president operations help cynthia continued work physicians providers patients carriers develop infrastructure efficiently navigate rapidly changing california workers compensation revisions professional experience healthcare may 2001 company name city state worked major health care payers develop strategy insure compliance medicare modernization act managed monitored state medicaid medicare jcaho standards compliance pharmaceutical infusion company including application adherence gcps glps gmps clean rooms mixing rooms researched aided procurement contracts companies hospice home health companies employer groups accordance state federal insurance regulatory guidelines implemented new business process monitoring billing payer requirements field compliance analyzed designed reorganized customer care call center large medicaidmedicare hmo resulting shorter hold times fewer dropped misdirected calls efficient triage lay care coordinator nurse liaison responsible development knowledge transfer methodology health care call center insure ongoing consistent patient survey assessment developed tools decision tree aid patient assessment triage acted clinical sme patient care coordination reporting system design development developed designed implemented health care service provider facility audits compliance state federal guidelines large medicaidmedicare hmo designed developed implemented computerized data collection program international post acute long term care provider network strategic planning large clinic occupational medicine department managed sales clinical staff tracked activity analyzed results revised sales plans necessary responsible customer satisfaction survey collection analysis care management company productivity analysis budgeting cost projection product evaluation new product development large post acute care provider developed implemented new marketing strategies including trade show presentations guest lecturer engagements created edited produced educational tutorial computer manual house use educational material client family teaching interface legal community court system insurance industry employer groups clients physicians evaluate analyze render informed opinions delivery health care resulting outcomes provide support medically related litigation medicallegal matters following areas personal injury product liability medical malpractice toxic torts workers compensation risk management medical licensure investigation applicable cases provide employer consultation job modification reasonable accommodation ada compliance life sciences planning design implementation corporate quality systems multinational pharmaceutical companies directed federal regulations validation project manager multinational pharmaceutical company validation effort strategic plan included implementation validation system spanning 63 sites 23 countries project included assessment design delivery validated system meeting regulatory guidelines fda emea ich local authorities research development delivery manual training program pharmacoviligence safety reporting design development global regulatory compliance team within cap gemini ernst young team comprised trained specialist focused issues regulatory compliance system validation within pharmaceutical industry instructor cap gemini ernst young global regulatory compliance boot camp members cgey regulatory compliance team immersed global regulatory compliance good manufacturing practices good clinical practices good laboratory practices cgey validation tools methodology education bachelor science nursing western governors university city state nursing bachelor science john brown university city state gpa deans list deans list certificate postgraduate course study life care planning advanced catastrophic case management university florida city state associates degree nursing university arkansas city state nursing publications country culture children eastern european lecture series university arkansas fort smith fort smith ar fall 1998 one aids work place advinet inc fort smith ar spring 1993 club aids volunteer work force boys girls clubs america regional conference november 1992 little rock ar one ownaids work place fort smith public school system fort smith arkansas spring 1991 one ownaids work place alma public school system alma arkansas spring 1991 early detection cure beast cancer womens health care series american cancer society presented multiple locations 1991 workers compensation managed care river cities occupational health professionals workshop fort smith ar fall 1990 stress work place fort smith board realtors fort smith ar december 1989 skills ada billing budgeting business process call center consultation contracts client clients customer satisfaction customer care data collection delivery forms gcp glp gmp instructor insurance lecturer legal litigation managing marketing strategies network new product development next presentations procurement quality reporting research risk management safety sales strategy strategic strategic planning system design teaching validation professional affiliations certified disability analyst fellow abda 371897 american board disability analyst fellow american board forensic examiners american board forensic nurses,HEALTHCARE
subject matter expert information technology assistant qualifications sap hp alm network configuration database management document management troubleshooting resolution system development execution enduser training enduser training customer service website maintenance mac autocad relevant experience recognized 1 top 4 agents promoted twice excellent customer service experience subject matter expert information technology assistant september 2013 current company name city state responsibilities sap data validation population real estate fixed asset plant maintenance modules assist support coordinate missions create database sap ids testing enrichment loaded data validate data extracted legacy databases communicate missions confirm clarify submitted data assist extraction validation mission data create automated data validation spreadsheetstemplates prepare data upload umoja performing required calculations adjustments run lsmws order upload entities data sap conversion process validate data loaded umoja run reports edit mission data sap create manuals guidlines instructions cheat sheets data conversion testing processes develop excel spreadsheets calculate show statistics reoccurring problems prepare test scenarios hpalm populate input data accordingly coordinate functional teams preparation scenarios input data execution test scripts organise testing sessions extendedteam testers execute test scenarios part umoja team guide extendedteam testers execution identify raise defects coordinate responsible teams retest failed scripts defect resolution creation training materials data validation testing sap sap test script authoring execution defect resolution product integration testing user verification testing supported tier 3 production support activities accomplishments created template assisted creation reports help automate formatting data easier lsmw uploads reduced time needed preparation data 1 hour eliminated transfer errors created automated data validation spreadsheet decrease validation time 40 improve quality validation enabling focus substantive rather mechanical errors successfully completed data conversion load activities peacekeeping missions umoja foundation cluster 1 cluster 2 deployment approximately 30 entities cycle consisted 3 mock data conversionloads dress rehearsal production load successfully accomplished umoja cluster 3 data conversion load cycles mocks 13 dress rehearsal unon unep escap unhabitat ochageneva fixed assets equipment real estate items continuing involvement cluster 3 data conversion production successfully supported completed product integration testing pit user verification testing uvt cycles umoja cluster 3 information technology assistant osau october 2010 august 2013 company name city state responsibilities conduct walkthroughs un floors verify locations staff space configurations assist project managers evaluate vacancies overcapacities room type changes interact staff environment inquire changes floor answer questions contact staff department focal points confirm discrepancies record report discrepancies staff information make necessary changes un staff telephone directory untel voicedata messaging service vms databases record report discrepancies floor plans make necessary changes aperture clean monitor maintain aperture data assure accurate floor plans assist property management inventory control unit occasional inventories property verifications create reports sql microsoft access project managers aide space planning assist afps cleaning restructuring un staff telephone directory database untel processes clean monitor maintain un staff telephone directory database untel voicedata messaging service vms database assure accurate staff location information create new staff entries un staff telephone directory database untel voicedata messaging service vms create run queries sql microsoft access edit databases upload update untel aperture databases develop excel spreadsheets calculate show statistics reoccurring problems develop sops position help training efforts develop create maintain document management database online library using visual studios department website vb script aspnet beta tester cafm assist contractor development cafm space asset management system occasionally assist computer hardware software installation troubleshooting beta tester umoja pilot project pit tester umoja using hp alm sap data collector umoja pilot project using templates accomplishments granted administrative rights untel vms sql databases aperture floor plans due expertise responsibilities improved efficiency inventory process creating accurate location nomenclature untel vms aperture databases increased accuracy level staff information floor plans improving space planning occupancy reports performed databasewebsite management tasks month vacant supervisor post p3 level filled managed corrected improved data queries processes resulting reducing sql database issues errors 50 worked liaised software company contractors assist colleages fixing errors improve fuctionality cafm system information technology assistant pmicu january 2008 october 2011 company name city state responsibilities organize pmicu stockrooms perform physical inventory counts pmicu stockrooms process work orders using mp2 ineed work order software print barcodes departmentsoffices unhq issue andreceive furniture pmicu stockrooms help staff members find furniture better suites needs coordinatearrange furniture relocation offsite locations supervise 1 10 movers liquidation assets secretariat conference building vacate exercise assist furniture disposals update procure plus records accordingly coordinate disposals oict movers update procure plus records accordingly administer disposal service contract property records custodian fms manage furniture using procure plus build relocate transfer remove records upload movers scanners procure plus database develop sops position pmicu obtain quotes submit requisitions enter delivered furniture procure plus recommend purchases maintain stockroom counts accomplishments granted administrative rights procure plus sql database due expertise responsibilities assigned property records custodian fms developed standard operating procedures unit including furniture disposal process furniture issuance procedure processing po orders procedure etc developed classification system furniture used unit operations warehouse physical inventories based unccs item codes organized multiple new offsite stockrooms 45000 sq ft performed periodic stockroom counts 5000 assets organized relocation approximately 10000 assets various stockrooms vacate excercise secretariat building handle deliveries furniture averaging 200000 performed location verification exercise entire unhq campus 2008 physical inventory 10000 items identified scanned updated procure plus thereby affecting 24m official unhq inventory assisted removal furniture abandoned property liquidation secretariat conference buildingsapprx 630000sqft relocated consolidated organized wood furniture appropriated stockrooms cut physical inventory count 50 information technology assistant bcss september 2007 december 2007 company name city state responsibilities managed variety expendable nonexpendable audiovisual supplies arranged contents stockroom receiving areas manner maintains safe efficient working environment participated periodic physical inventories un equipment ensure accuracy serial barcode numbers surveyed broken audiovisual equipment disposal performed asset management procure plus cleaned data fields procure plus enter data incoming outgoing expendable nonexpendable stock items accomplishments granted administrative rights procure plus due expertise responsibilities surveyed assessed broken audiovisual equipment disposal reduced disposal survey times 30 simplifying streamlining processprocedures assisted editing equipment information procure plus technical support representative july 2005 september 2007 company name city state responsibilities managed inventory assigned products assigned work car assisted yearly storewide physical inventory performed customer service performed clienttechnician phone support configured secured wireless networks diagnosed computer hardware software issues troubleshoooting resolving computer problems including hardware software virus network video etc evaluated needs clients sold necessary computer software solutions accomplishments recognized 1 top 4 agents promoted twice excellent customer service increased customer loyalty 25 assisted customer conflict resolution help reduce customer productservice returns worked efficiently effectively cut appointment wait time weeks 35 days qa compliance september 2002 july 2005 company name city state responsibilities tracked managed resources using great plains ms excel assisted yearly warehouse inventory organized warehouse stockroom ordered supplies vendors processed outgoing order shipments processed customer credit card payments processed orders phone performed quality control ensured orders went correctly time facilitated employee training accomplishments promoted within 3 months starting put charge 3 persons improved work order processing system improved speed efficiency work order processing 40 simplifying process efficient work coordination created shipping supplies order sheet ensuring accurate faster tracking supplies increased profits increasing productivity improvements commitment motivation education certification network security 2005 chubb institute city state us certification network security chubb institute westbury ny 2003 2005 bachelor science computer science business oneonta state university city state us bachelor science computer science business oneonta state university oneonta ny affiliations foundation cluster 1 cluster 2 deployment approximately 30 entities cycle consisted 3 mock certifications certification network security skills inventory database excel training stockroom sql databases sap statistics operations sops asset management access asp aspnet cafm document management inventory control microsoft access ms access ms asp p3 property management restructuring space planning telephone vms voice credit credit card great plains ms excel order processing packing payments qa quality control shipping warehouse inventory clients customer service receptionist retail sales solutions technical support wireless wireless networks network security security adjustments clarify data conversion data validation deployment fixed asset fixed assets ids integration integration testing integrator maintenance plant maintenance real estate subject matter expert testing autocad database management mac system development,INFORMATION-TECHNOLOGY
assistant operations manager summary experienced professional successful career banking organized highly motivated detaildirected problem solver possess excellent interpersonal analytical organizational skills excels within highly competitive fast paced environments leadership skills keys success effective manager skills necessary direct train motivate staff fullest potential selfstarter tasks oriented ability manage multipletasks excellent written verbal communication skills proficient excel word outlook access experience 042013 current company name city state treasury management liaison act liaison customer treasury management sales consultant prepare treasury management work orders using treasury management implementation automation system tmia technical assistance requests monitor track implementation avoid stalled inactive implementations assist treasury management consultant gathering additional details setup maintenance treasury management products including limited internal external customer contact prepare review treasury management agreements treasury management consultant direction prepare distribute collect customer legal agreements clients signatures validate treasury management agreements accuracy include signature verification submit treasury management agreement housing tmah processing coordinate submit exception pricing requests business banking ability work high level independence general supervision ability independently research resolve issues regarding implementation escalate issues appropriate keep abreast product lines internal policies procedures external regulations may impact assigned area citibank account reconciliation processing englewood cliffs new jersey 072002 062011 assistant operations manager oversee daily operations department 15 staff members team leader testing new software startup new department regards client implementation resulted seamless transition software upgrade escalated resolved customers issues complaints operational matters assisted manager recruiting diligent professionals dedicated high values service performance designed coordinated developing proper training programs employees organization enhancing efficiency handled queries client feedback professional manner supported manager performing management functions staffing training expanding business plans oversee reconcilements done timely accurately basis work implementation managers relationship managers account setups assist testing new products liaison clients client service customer service 062001 062002 item fraud coordinator company name city state supervise 10 staff members conduct transaction activity reviews client relationships determine financial risk organization review research items referred contact clients determine validity checkitem presented deemed suspect identify unusual transaction behavior patterns clients accounts access utilize system available signplus ncis check vision custom filenet locate information needed order complete thorough analysis suspect items inform client financial center fraudulent activity incorrect advise direct financial center associates action taken clients account fraud detected proven record saving client substantial amount money identifying alerting upper management fraud department fraudulent activities account prepare submit daily mis 10 staff 052000 062001 bank teller company name city state accept cash checks deposit check accuracy deposit slip process cash withdrawals perform specialized tasks preparing cashiers checks personal money orders issuing travelers checks exchanging foreign currency perform services customers ordering bank cards checks receive verify loan payments mortgage payments credit card payments record transactions promptly accurately compliance bank procedures balance currency cash checks cash drawer end shift answer inquiries regarding checking savings accounts bank related products attempt resolve issues problems customers accounts initiate open new accounts explain advise promote bank products services customers crosssell banking services products customers education 52000 bachelor science montclair state university city state skills account reconciliation automation balance banking business plans cashier consultant credit client clients customer service direction filenet financial team leader legal management consultant access money mis ncis policies pricing recruiting research sales staffing supervision technical assistance training programs treasury upgrade vision,BANKING
quality assurance lead career overview coaching development technical support ability multitask demanding environment process improvement administrator development knowledgeable system extensive knowledge companies internal procedures able energetic outgoing driven reach company goals core strengths customer service professional possess outstanding communication organizational skills emphasis creating training materials motivational modules key strengths include implementing standardized policies procedures training development delivery drive performance improvement customer service agents strong work ethic ability work team player individual various leadership roles key strengths quality assurance monitoring customer experience lifecycle escalations training development delivery leadership management accomplishments customer assistance worked company systems live support diligently completed assigned tasks working overtime needed customer service researched calmed rapidly resolved client conflicts prevent loss key accounts database maintenance assisted managing company database verified edited modified members information annual best leadership award year completed love lose communication leadership course cle training award leadership support year work experience quality assurance lead 082014 072015 company name city state monitor select number agents per hour per day per week deliver feedback within acceptable time frame analyze mobility support departments created mobility support team quality form observations form implemented program resulted mobility support quality scores increase 10 results higher quality expectation percentage participate speak weekly huddles provides continued motivations agents participate staff meetings coordination sessions staff personnel exchange ideas information relates call center actively facilitate calibrations monitor program requirements assisted creating recognition programs created new quality assurance newsletter monthly basis employee based motivate recognize top performers leadership management new hire graduation team building events attended cle coaching leadership essentials training development continue utilize new coaching processes monitor selected agents multiple departments contracts bridging gap communication within departments trained management excel spreadsheets reporting shortcuts metric reports etc cross trained several different contracts within call center contributed startup new sprint contract created informational development tips call center agents created coaching tracking spreadsheet assist analyzing agent opportunities assisted creating development progress plans assist process improvement managed quality communication customer support product representation clientworked strict deadlines responded service requests emergency callouts crosstrained provided backup customer service representatives needed manager 112010 082014 company name city state implemented program resulted 15 point increase agent quality scores assisted implementing customer experience program achieved sustained net promoter score 90 project managed development implementation new dispatch system developed training materials resulted improved customer service agent performance implemented customer compliment initiative led increase employee moral project plan creation implementation implemented created operational procedures practices materials developed quality materials audit protocol training modules conducted successful client tours presentations increased financial bottom line managed third party vendor relationships issue escalation process documentation supervised inbound call center consisting client services representatives well departmental leads monitored overall performance attendance training progress representatives assigned conducted interviews entry level openings technical support positions recipient companys leadership support achievement award development maintained call center knowledge base system lead customer service agent 032010 112010 company name city state emergency dispatch agent consistent top performer handled customer escalations peers need assisted training development peer peer mentoring program promoted quality assurance department 6 months employment created culture committee increase morale created excel metrics reporting spreadsheets monitored inbound outbound calls coaching development coworkers technical customer service agent 092009 032010 company name city state troubleshoot setup top boxes troubleshoot mac pc operating issues dispatched mobile technicians required customer locations created tracking tickets issues maintained maximum handle time 12 minutes data entry scheduled new cable fios installation senior service agent assistant supervisor 052005 022007 company name city state quality assurance monitoring processed customer prescription claims verified insurance coverage researched escalated customer disputes mentored new hire training classes created new standardized procedures policies agent accountability educational background high school diploma general august 2000 newman smith high school city state bachelors science psychology degree psychology 2016 university phoenix city state course work related management field constant face face interaction employees coworkers obtaining degree related course work helps excel interpersonal development people may opportunities skills telecommunication multitasking call center coaching contracts client customer service data entry documentation financial insurance team building leadership mac materials meetings mentoring outlook exchange newsletter organizational skills personnel policies presentations process improvement quality assurance reengineering reporting spreadsheets team player technical support training development delivery training materials troubleshootingstrong public speakercareful active listener professional friendly able think outside box,BPO
public relations consultant summary experienced public relations sales marketing professional expertise technology financial consumer healthcare industries highlights global marketing account management direct marketing campaigns public relations expert quality leadership multi task abilities proven sales success startup background deadlinedriven microsoft office suite expert experience public relations consultant june 2005 january 2016 company name city state managed pr programs accordsqa gatherworks secured inclusion smartscript smarteload drdobbs sd times inside sales representative march 2008 june 2008 company name city state identified called decision makers within targeted verticals educating prospects key features benefits software secured four qualified leads first two weeks position direct sales representative december 2007 january 2008 company name city state sold 8800 products one month 100 new accounts developing positive rapport relationships 800 new accounts three territories confirmed two participants monthly web training seminar developed campaign ideas marketing including initiative promoting seminars new sales support literature new product initiatives provided key feedback streamlining processes sales operations efficiencies mailings updating client contact information solicited key feedback clients interest marketing sales business development account manager january 2004 may 2005 company name city state lead pr strategy client relations pr activities accurev bowstreet identified pursued new business agency increased accurevs budget 150 expanded bowstreets pr program include separate partner pr component launched bowstreet new vertical market travel hospitality industry positioning new product syndication factory market secured key coverage project work denovis 22 million financing wall street journal venturewire wifimeds move massachusetts front page technology business coverage boston business journal marketing communications consultant november 2003 december 2003 company name city state directed public relations marketing projects global provider economic research consulting services leveraged industry news secure inclusion washington post story global insights top energy economist program manager january 2000 january 2003 company name city state managed communications programs established emerging companies seniorlevel boutique pr firm broadened deepened relationships local national media analyst communities wrote press releases bylined articles briefing documents determined messaging positioning repositioning clients redesigned website atv created new presskit marketing materials complement updated image conducted national consumer book launch centerwatch 3month deadline secured roles atv general partners mit enterprise forum ventureone toronto venture fair financing forum launched several start ups including veritas medicine acurian company financings launch atv fund vii secured cover story ceo acurian top industry trade pharmavoice account executive march 1998 december 1999 company name city state balanced activities 36 accounts global technology public relations firm worked closely managers strategy received companywide recognition excellence 1 20 award selected professional development team new business team intern leadership team served onsite manager idc handled press inquiries 500 analysts booked 60 press attendees idc directions 99 conferences boston san francisco orchestrated launch startup carordercom position edealer 100 million financing secured coverage wall street journal turned potential crisis situation opportunity ceo discuss company goals senior advertising sales assistant september 1995 march 1998 company name city state assisted selling advertising space technology publications pc week eweek internet computing education ba spanish humanities 1994 providence college city state gpa cum laude gpa 35 cum laude 35 gpa 1993 centro de lenguas modernas city spain intense semesterlong study spanish language culture literature languages bilingual spanish english interests provided public relations strategy consulting support nonprofit organization poundhounds meals wheels delivery driver skills sales software salesforcecom public relations software bacons mediasource factiva desktop publishing software photoshop illustrator html,PUBLIC-RELATIONS
policy service specialist iii professional summary seeking position claims representative skills experience assistance utilized success enterprise mrm strategy summary qualifications proven effectiveness negotiate resolve complaints escalated level knowledge call center management applications industry standardsrequirements workforce management software service quality assurance programs industry best practices professional verbal written communication skills able motivate group employees towards desired result knowledge human resources wage hour labor law proficient microsoft suite strong leadership skills succeed fast paced results driven atmosphere excellent organizational time management multitasking skills selfmotivated able work well frequentlyshifting priorities expert knowledge dmv automotive ca tx nm insurance claims reporting proficient portal insurance operating systems prime huon claims portal pepsc skills · proven effectiveness negotiate resolve complaints escalated level · professional verbal written communication skills · excellent organizational time management multi tasking skills · strong leadership skills · customer service oriented · proficient portal insurance operating systems prime huon claims portal pepsc · selfmotivated able work well frequently shifting priorities · · proficient microsoft suite · succeed fast paced results driven atmosphere work history policy service specialist iii november 2006 june 2010 company name city state provide world class member service high volume call center continued education membership california auto collector car home assigned risk umbrella insurance texas new mexico auto home umbrella insurance allowed service multitude members across three states assist supervisors call monitoring peer coaching coownermanager august 2005 september 2006 company name city state managed staff seven barbers beauticians duties included interviewing license verification hiring advertised promoted salon multiple mediums built relationships clients effort gain loyalty supervisor call center travel production center may 2012 december 2013 company name city state collaboratively provide coaching development ensure continual education enrichment maintaining enhancing selfesteem foster understanding immediate service issues maintain total member satisfaction communicate team members individual group meetings encouraging employees support business culture embrace changes well current policies procedures objectives goals create environment conducive high employee satisfaction developmentgrowth retention maintaining respect dignity empower agents handle resolve elevated member service issues managed maximum twentyone agents time coaching developing acquired travel production center tpc currently developing taskforce tpc msc marketing implement permanent process improvements areas proactively identify improvement opportunities agent performance recommendations obstacles overall member interaction analysis root cause factors driving member experience via monitoring compliance internal processes procedures analyzing effectiveness call activity behaviors interpreting voice member accomplishments dfyaerh january 2005 january 2006 company name city state communicate interact insureds banks mortgagees lien holders explain benefits effects changes coverages layman terms reunderwrite policies compliance underwriting guidelines prevent premium leakage review policy contract insureds answer insured questions regarding deductibles education los angeles harbor college 1 2004 city state diploma education child developmentpsychology education child developmentpsychology san pedro senior high school 1 1999 city state certifications licenses personal lines brokeragent skills calibration call center coaching ca clients driving focus hiring insurance marketing meetings msc policies processes quality,AUTOMOBILE
senior business development manager executive summary resilient focused management professional providing 15 years progressive leadership experience proven success developing growing managing account portfolios strong strategicplanning peoplemanagement skills leverages indepth knowledge industry trends shifts offer valuable insights opportunities new growth expansion organized diligent excellent written oral interpersonal communication skills core qualifications strategic positioning contracts strategic planning critical thinking account management competitive analysis new customer acquisition stakeholder relations professional experience company name city state senior business development manager washington dc aug 11 2003 thru may 18 2007 8 5 pm governmentsponsored enterprise gse operates congressional charter whose mission expand flow mortgage money creating secondary mortgage market senior business development manager created executed oversaw short longterm strategic plans initiatives within affordable housing sector led supported business teams highly matrixed organization addressing resolving complex banking financial transactional issues worked collaboratively individuals across multiple functional lines business specific activities interacted external stakeholders role trusted advisor address respective business requirements objectives managed deliverables per client needs time within compliance created project status briefings reports project artifacts including agendas minutes project plans correspondence developed tracked metrics measure progress plans initiatives key accomplishments met emerging markets objectives target year exceeding 25 threshold washington dc philadelphia metropolitan statistical areas msas evaluated supported 21 initiatives across various regions nationwide including native american tribal lands aarpfannie mae collaborative housing initiatives center community selfhelp collaborated development execution american dream commitment adc hispanic strategy focus increasing homeownership within latino community part fannie maes homeownership commitment developed implemented manufactured home highend product coauthored rolled new hampshire manufactured housing variance program served model states seeking initiate similar manufactured housing loan program designed introduced project plans pilot initiatives major markets implementing build strategy support multiculturalmultilingual outreach efforts africanamerican hispanic asian minority underserved communities business development sales manager laid managed executed strategic planning initiatives assessed client needs appropriate solutions primary focus providing bi products tools services ie sap businessobjectstm pentaho idashboards conducted data mining research analysis activities led teams response rfis rfqs rfps expanded promotional visibility efforts trade shows conferences networking events company name city state marketing manager oct 1 2012 jul 31 2013 8 5 pm information technology firm providing customized business intelligence bi information performance management web support solutions federal government commercial clients laid administered widespread adoption corporate strategic marketing plan focusing products services expansion customer retention development targeted demand generation campaign efforts proposed integration next generation bi tools supported regular communication key planning initiatives progress executive leaders facilitated business process improvement drafting policy process guidance including memorandum standard operating procedures promoted company products services capabilities redeveloped company website incorporating social media marketing collateral ie capability statement case studies white papers provided training coaching mentoring direct reports key accomplishments established 12 strategic teaming partnership agreements oversaw proposal development submission resulted following contract awards 10m operations maintenance contract us general services administration federal acquisition service office chief information officer 1m fedex dashboard development designed launched directmail campaign part two multivendor de statewide training contracts offering 1200 comprehensive elearning training certification programs onsite webinar selfstudy webbased options composed administered dozen press releases highlighting business relationship governors office contributed redesignrebranding company website deliver informative positive intuitive user experience administered annual budget 250000 marketing department tracked revenue expenses company name city state senior mortgage specialist may 21 2007 thru dec 5 2008 8 5 pm independent mortgage company financing 500m annually homeowner loans senior mortgage specialist nmls 156398 originated consumer loan mortgages b2c client base real estate agents brokers homebuilders developers related industry professionals produced products services marketing material conducted research analysis capitalize opportunities penetrate appropriate markets delivered product finance training realtors key accomplishments increased loan originations 100 first year incremental increase 32 second year spearheaded retail mortgage lending startup operations located sussex county resulting 11 market share initiated coordinated manufactured housing sector program managed corresponding investor relations certified licensed mortgage banking instructor delaware education 2014 delaware technical community college city state us pharmacy technician pharmacy technician delaware technical community college georgetown de 2014 2006 st josephs university city state us executive mba executive mba st josephs university philadelphia pa 2006 muhlenberg college city state us bachelor arts bachelor arts degree muhlenberg college allentown pa junior year abroad la sorbonne paris france affiliations former philadelphia trichapter national association hispanic real estate professionals nahrep certifications certified licensed mortgage banking instructor delaware ge six sigma green belt fannie mae lean six sigma pharmacy technician 10046555 act certified licensed mortgage banking instructor delaware languages english native speaker french spanish presentations managed executed strategic planning initiatives assessed client needs appropriate solutions primary focus providing bi products tools services ie sap businessobjectstm pentaho idashboards conducted data mining research analysis activities led teams response rfis rfqs rfps expanded promotional visibility efforts trade shows conferences networking events skills bi business intelligence progress loans mortgage business development marketing operations training solutions adc business requirements correspondence fannie mae gse metrics project plans marketing budget business process improvement clients coaching contracts drafting elearning federal acquisition federal government fedex integration integrator maintenance marketing collateral marketing department marketing plan mentoring pricing process improvement proposal development strategic marketing user experience web based webbased white papers b2c finance increase instructor investor relations lending market share mortgage banking mortgage lending real estate retail retail marketing retail mortgage data mining networking pentaho promotional sales sales manager sap strategic planning act business writing compounding excel fundraising horizontal hospital pharmacy inventory mckesson microsoft office microsoft sharepoint ms office outlook outpatient powerpoint project management publisher robotic sharepoint siebel six sigma sixsigma visio word pharmacy mba,BUSINESS-DEVELOPMENT
director quality improvement network facilitation professional background highly accomplished registered nurse 20 years experience clinical nursing management statistics quality management process improvement years experience hospital clinic public health academic operation comprehensive understanding healthcare proven ability build effective relationships develop maintain highly reliable teams skilled coach mentor facilitator teacher accomplished project manager curriculum developer detailed outcome oriented skill highlights areas expertise include nursing management process improvement statistics data analysis operationalizing best practices teaching facilitating coaching mentoring team building marketing public relations accomplishments california hospital engagement network improvement adviser data analysis 2014 shining star champion best organ donation liaison gsdssetds 2011 recipient member alpha eta society scholarship recipient mary greeley scholarship professional experience director quality improvement network facilitation january 2014 current company name manage analyze state level data identify californias existing performance identify gaps opportunities improvement provide oversight alignment coordination data management measurement reporting fuctions discover patterns trends generate reports senior leadership mutliple board directors regarding state performance act primary liaison contract relationships data repositories advanced analytics calnoc cmqcc nhsn hret hsag uc davis population health develope manage data entry strategies hospitals based need assessments consult hospitals develop data entry strategies reporting process contiously improve data flow management create information knowledge assist senior leadership identify gaps develop improvement startegies collaborate learning dissmination provide training basic statistics analytics data management provide consultation member hospitals review understand performance data analysis various public reports provide consultation programs calhen patient safety first patient family engagaement establish criteria evaluate prioritize opportunities consult requests studies reports particiapte grant writing studies publications accomplishments developed content designed page hqi public website 11 common public reports format provides relevant information simple standardized enables hospitals compare reports side sides understand different scoring hospital report developed infographics communicate data data analysis board directors public hospitals media effective way generated data validation process provide valid reliable data redesigned standardized board directors report ongoing analysis california performance publically reported measures provided better insight state performance resulted effective strategies improve developed standardized report stakeholders media based performance improvement methodology track trend performance cms grant funded position ensure california hospitals achieve success patient safety including reducing hospital acquired conditions obstetrical harm readmissions position involved developing detailed individual hospital improvement plan identify gaps opportunities tracking trending outcome results consultation training education providing clinical improvement guidance resources activities included limited close collaboration quality improvement organizations qin institute healthcare improvement ihi maintaining compliance federal contracting requirements managed assisted 28 hospitals throughout state california performance improvement efforts accomplishments assisted hospitals improve outcomes 40 sustain gain assisted leadership identify gaps meet goal state level developed standard format hospital site visit increase meetings efficiency effectiveness rn quality coordinator april 2012 september 2012 company name city state data management analysis reporting fuctions discover patterns trends generate reports senior leadership contiously improve data flow management create information knowledge assist senior leadership identify gaps develop improvement startegies collaborate units imrpov performance assist maintain revise quality improvement programs coordinate evaluate activities committees perform studies identify challenges barriers develop plan based data analysis data management validation reporting improve sustain performance consults service line leaders chiefs service medical staff committee chairpersons physicians department administrators assist developing ongoing evaluation programs identify resolve report opportunities improve patient care act facilitator identified serviceline performance improvement initiatives performs oversees ongoing quality improvement activities across medical center assure timeliness accuracy compliance licensing regulation requirements use educate end users understanding data develop action plan improve performance develop conduct presentations including statistical process control methods quality improvement standards medical center quality improvement plan insure compliance joint commission regulatory agency standards accomplishments developed data collection process inpatient outpatient code blues provided opportunity gap analysis improvement real time improved performance compliance organ tissue cornea donation increased referral south sacramento achieved first place cornea donation north california region 2010 developed referral process ed increased referral 60 100 timely referral two years south sacramento kaiser hospital received four regional awards best coordinator best emergency department best committee best performer 2011 received recognition joint commission best practice organ donation data collection reporting assisted standardized reporting quality council recognized best practice regional kaiser joint commission healthcare management chair january 2005 january 2011 company name city state chi des moines ia 2005 2011 adjunct faculty assistant professor responsible planning coordinating implementing evaluating various healthcare administration courses accomplishments developed instructional tools resources course content four high level courses developed curriculum piloted first online course developed online curriculum four different high level healthcare administration courses managing children health coverage chronic disabling diseases including limited operation human resource management financial management including budget development strategic planning marketing contract management compliance state federal reporting accomplishments initiated data analysis identify gaps opportunities process improvements developed new budget process reporting redesigned annual employee evaluation based performance developed job descriptions 12 employees developed patient family orientation programs developed employee orientation program assistant professor managing bachelorette healthcare management program including limited operation teaching financial management including budget development maintenance marketing strategic planning contract management compliance accomplishments developed curriculum two new courses developed piloted distant management program online collaborated des moines osteopathic medical center initiate unique program provide opportunity smooth transition students masters degree increased enrollment 50 clinic director january 2004 january 2005 company name city state managed healthcare clinic including 25 physicians nurse practitioners np nurses rns support staff clinic census approximately 100 patients per day services offered included primary care obstetrics gynecology pediatrics management included limited operation human resource management financial management including budget development strategic planning marketing state federal reporting accomplishments completed first joint commission jc survey resulted clinics initial jc accreditation started new dental service including renovation purchasing equipment hiring dentist dental staff renovation expansion clinic successfully education training master public health des public health moines university osteopathic medical center college health sciences city state us master public health des moines university osteopathic medical center college health sciences des moines ia adn nursing des moines area community college city state us adn nursing registered nurse des moines area community college boone ia master health care administration des health care administration moines university osteopathic medical center college health sciences city state us master health care administration des moines university osteopathic medical center college health sciences des moines ia bs psychology pars college city state us bs psychology pars college tehran iran accreditaion black belt six sigma methodology progress ihi certified improvement advisor ia sacramento ca certified public health nurse sacramento ca certified green belt six sigma methodology des moines ia certified medical office manager des moines ia board certified registered nurse iowa california certified advanced cardiac life support acls des moines ia certified basic cardiac life support bcls des moines ia certifications board certified registered nurse board certified registered public health nurse ihi certified improvement adviser certified green belt six sigma methodology certified medical office manager affiliations association critical care nurses accn languages fluent english farsi dari presentations develop conduct presentations including statistical process control methods quality improvement standards medical center quality improvement plan insure compliance joint commission regulatory agency standards skills lean six sigma improvement methodology advanced analytics data management process performance improvement planning financial management marketing strategic planning gap analysis process control statistical process control contract management human resource management training data entry data validation liaison statistics management teaching coaching mentoring computer literate microsoft word excel power point access photoshop microsoft picture visio smart draw vp spss statit statistical programs programs midas infoviewbusiness object kphc lotus note epic,HEALTHCARE
engineering team lead career overview engineering team lead years experience working every level stage software development lifecycle independently motivated discover new techniques self evaluation improvement qualified coaching individuals teams agile scrum principles detailoriented professional extensive software development experience using wide variety languages believes success defined highest value delivered shortest amount time qualifications agile coach product owner team lead scrum master web application development ui design relational database design skills asp c vbnet soap rest jquery bootstrap css html5 mssql mysql dts ssis ssrs iis 5 iis 6 agile scrum kanban objective c php perl accomplishments designed prototyped payment processing system new legacy applications worked closely product owners team ensure project delivery success served agile project manager multiple application buildouts resulting long term contracts clients new sales coached engineering teams agile development methodologies order bring estimates within 5 quoted amounts 100 successfully developed implemented processes improving customization delivery service level agreements work experience engineering team lead mar 2011 current company name city state coordinate product roadmap facilitating planning meetings preparing featuresets prepare technical architecture proposals enhancements integration existing third party software systems design document execute engineering procedures including customization delivery escalation technical modernization enhancements coach mentor individuals principles software development software engineer nov 2008 apr 2011 company name city state responsible research design development enhancements web based applications ensure agile software development principles followed coaching mentoring development teams web developer nov 2006 dec 2008 company name city state develop maintain webbased applications jr software engineer dec 2005 dec 2006 company name city state investigate tier 2 level issues perform maintenance level development changes education training associate science software engineering 2015 milwaukee area technical college city state us working parttime towards associates transfer agreement msoe principles management 2011 mra city state us,ENGINEERING
customer service rep 1 lead quality assurance coach account relationship specialist online banking summary career oriented individual wishes knowledge company position cross training possibilities training progress company hard working ethical leader leads example never afraid ask clarity fully understand something dynamic banking professional adept directing complex projects leading high performance teams complete key financial initiatives talented sales associate successful career history closing sales increasing customer satisfaction mentoring junior sales professionals skilled sales associate 5year track record success maintain professional calm demeanor pressure thrive high volume environments knowledge composure interpersonal abilities keys success accomplishments acknowledged first 6 months board directors pillar success company account retention new account acquisition first 6 months shown compile 504 work load outbound team 5 members experience customer service rep 1 lead quality assurance coach account relationship specialist online banking rep ii june 2010 current company name started customer service rep 3 worked way rep 2 rep 1 changed rep system 1234 answered customer calls regards account balances transaction review disputes wire transfers statement request online banking issues western unions etc went position qcd approximately 3 months revamped qa turned qcd quality coaching development teams made multiple supervisors employees reviewed calls performance compliance procedures met person team monthly reviewed coached agents calls met supervisor employees short leave absence came back started rep 3 moved rep 4 lead position answer lead supervisor calls well manage floor supervisor moved outbound team beginning team development pilot program exceeded expectations opened division first 3 months instead 6 month allocated development started division created procedures went along sales position contacted customers new accounts ensure welcomed family well fulfill individual financial needs first 6 months acknowledged board directors pillar success company account retention new account acquisition first 6 months shown compile 504 work load outbound team 5 members continued lead team sales first implementation new hires stayed top performer left department went online team rep ii currently provide first line support online manager monitor floor maintain order answer questions designated rep ii day run credit cards account funding assist account openings needed communicate effectively agents floor interdepartmental interactions review log mailings outgoing send account denials review log incoming documents assist tasks get behind handle log supervisor chats assist occasionally training employees assisted completing qa account opening procedures front desk fitness advisor general manager operations manager regional sales manager january 2007 june 2010 company name started front desk staff 600 hr first week moved fitness advisor front line sales worked job approximately 2 months promoted sales manager weekly sales meeting provided agenda approximately 3 months moved another club asked work managing working 60 80 hours week worked corporate deals armed forces bank current employer ku student gym access armed forces insurance usd 453 usd 207 douglas county municipality leavenworth municipality assisted training sales operational staff created spreadsheets scheduling inventory training corporate meetings worked circle influence maintain corporate partnerships well networking new corporate partnerships community built client relationships acting liaison customer service sales teams consistently exceeded monthly sales quotas 25 pursuing leads expanding prospect list exceeded team sales goals 25 generating 168000 monthly residual revenue course 3 years 6 months created sales contacts offpremise accounts acquired 786 million sales revenue 36 months clubs sold 278 million piece 3 months left total 6 clubs developed competitive comparison tables fitness memberships personal training pricing fees ratings category product performance use account sales calls oversaw sales forecasting goal setting performance reporting accounts spearheaded expansion development initiatives leavenworth lawrence topeka locations led sales forecasting market trend evaluation segment strategies presented innovative digital media marketing presentations executive decision makers december 2002 december 2006 company name basic cannon crew member moved many jobs thecrew rto radio transmission operator gunner loader advance party moved ranks reached sergant 2 yrs 3 months trained combat life saver eagle first responder medical courses well air assault certified completed one tour iraq iraqui freedom turned 18 yrs old iraq education certificate professional sales 2008 professional sales 1 city state certificate business administration 2013 san joaquin valley community college city state skills armed forces bankingquality coaching competitive credit customer service financial goal setting inventory team development managing market trend marketing meetings networking presentations pricing qa radio reporting sales sales forecasting sales manager scheduling spreadsheets supervisor,BANKING
business development specialistbranch manager summary wellqualified resultsoriented manager 10 years experience positions increasing responsibility duties topperformer track record consistently meeting exceeding organizational customer expectations skilled inspiring motivating staff better others around proven team leader experience performance management hris training development candidate recruitment highlights team leadership work force management operations management employee engagement procedure development training development experience business development specialistbranch manager apr 2015 dec 2015 company name city state ensured branches located assigned market area properly staffed meet needs customers developed necessary procedures processes ensure staff operations efficient compliant regulations internal policies trained staff regarding new updated policies procedures systems served mortgagebot administrator trainer loan staff submitted loan mortgage applications reviewed credit income determine recommendation assigned underwriter reviewed submitted loan mortgage applications income documentation creditworthiness order underwrite applications appropriate cross sold products services customers appropriate ensured staff members adequately trained respect product knowledge operational procedures selling techniques conducted sales training staff development ensured reports necessary information completed timely manner conducted regularly scheduled sales product customer service meetings maintained branch staff compliance federal regulations including limited bank secrecy act antimoney laundering usa patriot act regulation cc regulation regulation e credit unions information security program called present prospective customers businesses within offices market area actively participated community manner reflected favorably members choice financial credit union directly supervised assigned personnel follows reviewed candidate applications resumes interviewed candidates open positions selected new personnel appropriate made provisions proper orientation training new personnel reviewed employee performance throughout probationary period regularly scheduled basis thereafter submitted employee discipline levels andor discharge reviewedapproved employee submitted time branch manager ii apr 2013 jan 2015 company name city state communicated district manager branch managers appropriate staff personnel order integrate goals activities managed branch manner meets financial service needs customers around community worked district manager establishing branch growth sales profit objectives provided input established branch objectives well outlined strategic plans meet branch objectives submitted loan applications reviewed credit income determine recommendation underwriter met customers regarding loan applications followedup necessary documentation determining potential acceptance application ensured branch properly staffed staff trained meet customer service needs well sales objectives made certain office operations performed accordance established bank policies procedures either directly appropriate supervisor eg branch balancing control vault cash etc ensured proper security maintenance cleanliness branch supervised opening closing building vault took necessary measures securing accounting negotiable papers coordinated sales staff establish specific sales customer service goals sales representative ensured staff members adequately trained respect product knowledge operational procedures selling techniques conducted sales training staff development ensured reports necessary information completed timely manner conducted regularly scheduled sales product customer service meetings served active member branchs customer service team conducted teller drawer audits atm audits vault audits ensured branch cash kept within recommended levels maintained branch staff compliance federal regulations including limited bank secrecy act antimoney laundering usa patriot act regulation cc regulation regulation e banks information security program called present prospective customers businesses within offices market area processed teller transactions needed actively participated community manner reflected favorably us bank directly supervised assigned personnel follows submitted position requisitions taleo reviewed candidate applications resumes interviewed candidates open positions selected new personnel appropriate made provisions proper orientation training new personnel reviewed employee performance throughout probationary period regularly scheduled basis thereafter recommended salary increases submitted employee discipline levels andor discharge reviewed approved employee timecards relationship manager ii mar 2007 aug 2012 company name city state communicated district manager branch managers appropriate staff personnel order integrate goals activities managed branch manner met financial service needs customers around communityregion worked district manager establishing branch growth sales profit objectives provided input established branch objectives well outlined strategic plans meet branch objectives met customers regarding loan applications followedup necessary documentation determining potential acceptance application ensured branch properly staffed staff trained meet customer service needs well sales objectives made certain office operations performed accordance established bank policies procedures either directly appropriate supervisor eg branch balancing control vault cash etc ensured proper security maintenance cleanliness branch supervised opening closing building vault took necessary measures securing accounting negotiable papers coordinated sales staff establish specific sales customer service goals sales representative ensured staff members adequately trained respect product knowledge selling techniques conducted sales training staff development ensured reports necessary information completed timely manner conducted regularly scheduled sales product customer service meetings served active member branchs customer service team coached staff display outstanding services internal external customers called present prospective customers within offices market area processed teller transactions needed actively participated community manner reflected favorably credit union maintained branch staff compliance federal regulations including limited bank secrecy act antimoney laundering usa patriot act regulation cc regulation regulation e credit unions information security program conducted teller drawer audits atm audits vault audits ensured branch cash kept within recommended levels directly supervised assigned personnel follows selected new personnel appropriate reviewed candidate resumes interviewed qualified candidates made provisions proper orientation training new personnel reviewed employee performance throughout probationary period regularly scheduled basis thereafter utilizing iperformease recommended salary increases submitted employee verbal written final warnings andor discharge reviewed approved employee time attendance utilizing adp relationship banker jun 2005 feb 2007 company name city state served active member customer service team assisted new existing clients accounts recommended bank services products appropriate referred clients internal partners appropriate opened assisted relationship bankers opening complex accounts obtained working knowledge banking regulations include regulation bank secrecy act usa patriot act regulation cc regulation e antimoney laundering education bachelors science psychology 2005 radford university city state psychology software proficiency lotus notes microsoft office taleo iperformease adp etime online employer fusionwizard teller navigator bankpro sharepoint mortgagebot symitar additional information 2014 quarter three us bank pinnacle award top investment referrer three years 2009 2010 2012 nmls registration 20082015,BUSINESS-DEVELOPMENT
product designer professional summary 45 years engineering experience 12 years working experience able work independently pressure detail oriented excellent problem solver innovator efficient mechanical engineer leveraging strong technical background bringing products laboratory massmanufacturing mechanical engineer number years training varied industries including manufacturing hightech environments creative manufacturing engineer lead team member process redesign describe product design engineer worked number new products including product name recognized industry excellence skills cad complex problem solving stress analysis training component functions testing requirements technical direction product strategies works well diverse team environment strong decision maker engine components pumps fuel systems knowledgefea toolsautocad proficientteam leadershipmanufacturing systems integrationmanufacturing systems integration work history product designer 102014 current company name – city state team wants develop portable easily shipped cost effective hardware send receive digital content directly satellites personally involve prototype designing 3d modeling cooperating startup called outernet forprofit media company already two satellites covering north america europe middle east recently started broadcasting free internet content assisting drafters developing structural design products using drafting tools computerassisted design cad drafting equipment software completing project mechanical design providing technical solutions feedback product design 092014 current company name – city state two engineers designers collaborate together create new innovative wearable pieces fashion show competition access new makerspce includes 3d printer given 500 budget create wearable piece research ecoprt research assistant 012014 052014 company name – city state goal develop economical automated transit system focus hands design development small manned autonomous vehicle key design understand impact weight overall cost performance incorporation automated control aspects development possibly include product design 012014 052014 company name – city state volunteer purpose project design fabricate cable management system publicaccess electric experience vehicle charging station system dispense retract 20 feet cable operation provide secured storage cable use prototype subjected following constraints team member 102013 042014 company name – city state attending scheduled control mechanical teams training classes experience · learned shop safety vehicle glider equations drive cycle modeling simulation learned powertrain architecture components 2013 chevrolet malibu learned vehicle dynamics practiced model simulation using matlab simulink mechanical engineering components design project material design material design 102013 042014 company name – city state designed fillet welds connections bolts plate girder holds pipe horizontal vertical force loads calculated related shear bending stresses welds bolts determine right materials sizes welds thickness bolts eddy current dyno research assistant 092013 052014 company name – city state built engine stander engine eddy current dynamometer currently installing eddy current dynamometer graduate students future possibility experimenting torque horsepower rpm egr exhaust gas recirculation temperature measurements kubota diesel engine installation possibility learning engine tuning research assistant 062013 082013 company name – city state graphed sketches figures professors thermodynamics ebook learned use smartdraw performed literature reviews ongoing research topics ebook materials added video links realworld images ebook program assistant 052013 062013 company name – city state assisting dr eischen director hangzhou engineering study abroad program zhejiang university program coming summer helping tasks translating program activities running errands classes transportation culture immersion 2323 042013 102013 company name – city state designed airplane landing gear modeling massspringdamper sdof system designing spring k damper c limits given amplitude part 2 wew 102012 042013 company name – city state utilized matlab statistical analysis elastic band rocket learned make experimental designs statistical processes statistics simulations graphical displays data computer workstations used statistical methods including point interval estimation population parameters curve surface fitting regression analysis graphic communications project 3d design rer 102012 042013 company name – city state utilized solidworks design tape floss container developed ability use solidworks within context concurrent design process understand everyday objects designed created emphasis placed decisionmaking processes involving creating geometry development modeling strategies incorporate intentions designer 022009 042009 company name – city state visited construction sites senior engineers kept record site investigations dealt paperwork senior engineers answered phone calls helped install residential wiring new construction sites investigated electrical problems developed ability read electrical diagrams wire electrical panels education master science mechanical engineering robotic manufacture current columbia university city new york city state sep 2015 dec mechanical engineering robotic manufacture coursework advanced mechanical engineering coursework drafting computeraided design cad computeraided manufacturing cam bachelor science mechanical engineering 1 2010 north carolina state university raleigh ncsu city state gpa magna cum laude gpa 35 gpa 36340 mechanical engineering magna cum laude gpa 35 gpa 36340 north carolina state university gpa magna cum laude magna cum laude accomplishments listed deans list three semesters junior senior year · chosen cover nc state freshman admissions booklet · process receiving professional development certificate · ncsu chinese basketball team player math physics club member · control mechanical team member ncsu ecocar2 · took global training class nc state university · cusa member chinese undergraduate student association skills 3d 3d modeling autocad broadcasting budget c cable chinese com hardware content controller data analysis dec decisionmaking designing product design english fashion focus fortran frame graphic lathe linux director maple materials matlab mechanical mechanical engineering access mill modeling navigation printer processes profit speaking python quantitative analysis reading read research safety simulation sketching solidworks statistical analysis statistics phone translating transportation video welding wiring written,DESIGNER
sr business development director professional summary highly ambitious business development background sales marketing expertise market analysis forecasting client needs assessments motivated business sales solid experience managing levels largescale projects including budgeting administration experienced professional strong leadership relationshipbuilding skills skilled experience aerospace industry familiar spare parts remanufacturing dynamic communicator consistently exceeds goals company expectations clientfocused sales representative 8 years providing solutions customers solid understanding systems program areas skills strong verbal communication data management process implementation powerful negotiator budgeting finance team leadership selfmotivated project management conflict resolution risk management processes analysis work history sr business development director 012014 current company name – city state manage develop business relations insurance marketplace clients sales direct sales team software sales nationally consult clients assess technology requirements advise software address needs lead project management complete life cycle software build customization program manager 012012 012014 company name – city state successfully built confidence trust major companies xerox software support astute assessment client needs development strategies meet raising customer satisfaction ratings happy extremely happy devised implemented core process project management ensured sustained support eliminated errors achieved high levels customer satisfaction managed projects support teams providing high quality service xerox clients europe usa installing supporting scanned invoice data software international network installation 4 countries directed team 15 setup complex xerox mailroom poland networked 3 countries budget 2m provided project management full lifecycle enhancement break fix projects recovering lost revenue quality engineering analyst 012007 012011 company name – city state instructor six sigma tools implementation techniques classroom setting assisted preparation marketing materials interdepartmental clients implemented six sigma site support best practice lead 20 departments six sigma lean pilot projects production line business practices including conducting process improvements root cause analysis coordinated six sigma best business practicestier auditsenvironmental health safety planning rocket engine production nasa support configuration management led team achieved company gold standard development delivery customer focused strategy consistently achieved error free completion time delivery full consultation customer ensure needs met time delivery equated savings 15m company developed quality management programs assist internal staff suppliers customers partners initiatives reengineer processes methods ensured attainment cost efficiency quality objectives assessed monitored implemented systematic process improvements wide variety complex projects including limited building space shuttle main engines rs25 engine x51 hypersonic engine nuclear electric ion engine rl10 f119 f135 military jet engines support included nasa contracts quality engineering analyst 011997 012007 company name – city state played key role advanced projects group radar cross section x ku band material science methods ceramic materials autocad nozzle design jet engine infrared applications technical analyst f22 f119 engine f35 f135 engine ir radar cross section analysis held responsibility providing information security support classified nispom programs provided department business development consultancy identify implement process improvements key design support computer contractors implementing classified computing center distributed computer systems analyst network administrator 011990 011996 company name – city state provided computer consultancy support 200 workstations across 5 counties installed maintained microsoft windows server networks coordinated managed computer equipment logistics skills analyst autocad budget business development develop business configuration management consultation contracts client clients customer satisfaction delivery direct sales engineer environmental health safety information security instructor insurance logistics marketing materials materials material science microsoft windows radar network installation networks processes project management quality quality management sales six sigma strategy education doctor business administration management dba argosy university city state master business administration mba embry riddle university state b computer science computer science 1984 southern university city state additional information awards achievements process improvement gold site recertification award space shuttle pratt whitney 2009 eagle award process improvement gold certification space shuttle 2006 2008 eagle award cost saving company 500000 2002 high performance achievement award f22 f35 tactical fighter jets 2001 managed stateoftheart supercomputing facility construction pratt whitney 2000 private pilot certificate ongoing certifications certified airman private pilot,BUSINESS-DEVELOPMENT
construction bookkeeper summary accounting professional offering 13 years experience bookkeeping effective analytical approach identifying solving complex problems highlights intuit quickbooks specialist general ledger accounting skills ethical approach finance strong communication skills complex problem solving accounting operations professional fiscal budgeting knowledge managerial aptitude manufacturing job costing experience proficient outlook excel word broad knowledge office equipment excellent computer skills web savvy benefits 401 k administration hr experience pa notary public accomplishments increased efficiency alleviated work loads creating new excel financial recording system increased profit working vendors reduce cost goods established new credit criteria new accounts customize reports individual businesses track expenses accounts receivable reduce paper clutter organize files successfully worked accounting system change trained staff quickbooks implemented line services improve efficiency experience construction bookkeeper 092016 122016 company name city state completed temporary roll construction company located southern new jersey roll cleaned organized data entered quickbooks worked builder trend map information correctly quickbooks entered vendor bills expenses invoices builder trend job costing paid high volume accounts payable balanced monthly bank statements credit card accounts ran monthly reports builders trend quickbooks provided accountant end year information requested bookkeeper 012015 082016 company name city state ar ap payroll administration sales tax filings monthly financial reports construction contracts payment applications job costing insurance certificates converted old accounting system quickbooks office managerfull charge bookkeeper 082003 012015 company name city state maintenance supply company 6000 customers 30 vendors supervised office 10 employees full charge processing accounts receivable payable reconcile bank credit card accounts record general ledger entries establish customer credit lines set credit accounts vendors processed payroll prepared federal state tax returns analyzing general ledger accounts identify resolve variances unidentified items prepare post cash deposit ar system generates supporting reports review post lock box wire payments process manual recurring credit card payments ach payments credit memos charge backs returns bad checks check requests research root causes unidentified payments perform adjustments assisted collection efforts weekly accounts receivable aging reports mailed reminders made follow phone calls logged results manage petty cash office supply expense accounts bank branch manager 011990 082003 company name city state total involvement customer service including problem solving spot decision making leading motivating team supervised eleven employees performed reviews disciplinary reports attendance performance records increased sales motivating sales team maintained deposits 30 million loans 10 million followed bank guidelines regulations updated confidential employee banking information accuracy speed education high school diploma 1985 mastbaum area vocational tech city state business certifications quickbooks pro advisor skills accounting accounts receivable administrative adobe software ar banking billing budgeting strong communication skills credit customer service decision making documentation finance financial reporting general ledger general ledger accounts general ledger accounting managerial office payroll problem solving quickbooks quickbooks pro research sales tax tax returns,CONSTRUCTION
technology specialist professional summary analyst extensive experience information technology proficiencies include trouble shooting hardware software issues experienced service tech excellent client project management skills actionoriented strong ability communicate effectively technology executive business audiences core qualifications tcpip network monitoring tools storage management knowledge desktop support procedures active directory skilled software microsoft operation installation maintenance working knowledge windows 2000 2003 2008 server install microsoft office 2000 20010 applications software windows xp vista 7 8 pc lap top install management professional installation upgrades network security protection measures networking cable patch panel install testing layout fiber optic installation testing lay web development design using software front page html python applications experience technology specialist 092015 042016 company name city state monitored multiple databases keep track company inventory successfully led key projects resulted positive outcome provided onsite training provided tier1 tier2 level support perform tier 3 level support customers operational maintenance aspects system equipment perform service repair andor install company products including system hardware software pcs pos equipment perform general maintenance repair computer systems peripheral equipment replace install cable cat5 network cable managed trouble shoot telecom phone system field service tech 032014 042015 company name city state level 1 field service tech provided tier1 tier2 level support perform tier 3 level support customers operational maintenance aspects system equipment perform service repair andor install company products including system hardware software pcs pos equipment perform general maintenance repair computer systems peripheral equipment replace install cable cat5 network cable information technology specialist 082010 092006 company name city state provided hardware support related pc lap tops note books technical issues software application os issues assists clients recommending scheduling implementing system hardware andor software upgrades based needs anticipated growth set maintained active directory requests setup network idsemail accounts remote desktop support specific client offered assist website design layout hosting offered residential customers technical support hardware software issues related hard drives power supply replacements virus removal information technology specialist 092006 082010 company name conducted analysis address network issues led install t1 line monitored multiple databases keep track company technology inventory provide trouble shooting support matters related computer hardware software issues identify computer architectural requirements establish upgrade systems maintain installation records improve system performance maintain technical knowledge set maintain local area network using cable layout fiber optic connections configure trouble shooting routers pix domino server microsoft windows 2003 server oversee staff related issues related computer upgrades hardware problems virus email accounts network ids remote desktop support training develop policies procedures internet access antivirus installations communicate effectively end users vendors upper management trained end users office applications security issues managed pc hardware software office applications installations local branch offices feed mills truck shop laurinburg bladenboro tar heel nichols sc locations education bachelor science business management august05 national american university city state business management associatedegree business computer programming may92 robeson community college business computer programming certifications comptia network february14 comptia february14 skills active directory antivirus c cable cat5 computer hardware hardware client clients email front page hard drives hardware support html ids internet access local area network layout domino office applications microsoft office 2000 windows 2000 microsoft windows 2003 server windows xp network security network networking os pc hardware phone system develop policies pos power supply python routers scheduling tcpip technical support desktop support telecom tops trouble shooting upgrades upgrade vista website design web development design,INFORMATION-TECHNOLOGY
business development consultant summary experienced aspects sales cycle business development prospect pipeline building lead creation close experience 072015 current business development consultant company name city state initiated closed sales large independent insurance agency western wisconsin used consultative selling skills identify exposure risk tailored insurance policies address concerns managed customer accounts built lasting relationships customers grew account base within territory 072010 072015 pc producer sales agent company name city state initiated closed sales large independent insurance agency western wisconsin used consultative selling skills identify exposure risk tailored insurance policies address concerns managed customer accounts built lasting relationships customers grew account base within territory 072006 072010 sales representative company name city state initiated closed sales commercial residential roofing contractor established positive relations customers developed timeline project completion arranged delivery materials availability labor managed projects completion education may 2006 bachelor arts liberal arts environmental studies geography university minnesota duluth city state liberal arts environmental studies geography skills agency delivery insurance materials policies roofing selling sales,BUSINESS-DEVELOPMENT
director new product research rd liaison global oral healthcare rd consumer healthcare rd skill highlights skill set growth strategiesnew opportunity identification development scientific strategybest practicescientific excellence implementation strong technical expertise research product development crossfunctional experience regulatory affairs marketing licensing legal clinical etc broad background consumer healthcare otcs medical devices proven record new product development representing 1b sales ability conduct interpret consumer tests translate consumer needs products strong ideation innovation claims generation skills leadership crossfunctional highly matrixed global teams extensive expertise identification development high growth opportunities supervision technical experts formulators administrative staff levels extensive experience open innovation licensing outsourcing comprehensive network global opinion leaders track record leveraging consultants strong negotiation skills worldrecognized expert oral healthcare rd working relationship fda professional industry research associations noteworthy accomplishments led development ept worlds first lateral diffusion stickbased pregnancy test developed current formula listerine worlds leading mouthwash led rd numerous solid liquid semisolid dosage forms global brands including rolaids benadryl sinutab lubriderm trident dentine aquafresh sensodyne invented neuronalbased biosensors new class biosensors assembled directed one industrys first nondestructive analysis labs identified inlicensed drove commercialization gsks largest selling oral care device developed process pipeline development gsks venture group identified led rd process licensing aquafresh white strips created new global platform key growth area gsk consumer healthcare identified licensed earlystage medical device concept 1b opportunity drove clinical prototype within 6 months led numerous multinational due diligence teams including technical due diligence block drug acquisition professional experience director new product research rd liaison global oral healthcare rd consumer healthcare rd 012011 current company name city state responsibilities include developing implementing systems drive scientific excellence worldwide reviewing major scientific programs globally ensure scientific excellence managing crosscategory strategic programs leveraging scientific programs develop support novel claims coordinating scientific visualization communication programs aligning rd commercial objectives developing implementing metrics scientific improvement planning managing scientific engagement external experts organizations managing global data dissemination plans supervising strategic publication scientifically relevant research developing managing extensive networks experts reviewing developing talent within rd responsibilities include development global growth strategies identification analyses large growth platforms beyond current divisional expertise development technical business cases new opportunities development implementation novel research programs support new initiatives rx otc switches establishment new technical commercial networks drive consumer business technical evaluations worldwide business development due diligence acquisitions technical support marketing legal manufacturing liaising fda chpa ctfa ada agencies management routine nonbudgeted funding appropriations responsibilities include identification novel technologies global oral healthcare business identification evaluation external resources gsk evaluation external oral healthcare technologies establishment external research collaborations establishment maintenance academic relationships interest gsk leadership strategic science initiative oral mineralized tissue technical support marketing legal manufacturing business development liaising fda chpa ctfa ada agencies creating maintaining network worldclass consultantscollaborators 2002 2006 responsibilities include supervision global new product research group oral healthcare category rd activities north america technical support marketing legal manufacturing business development liaising fda chpa ctfa ada agencies creating maintaining network worldclass consultantscollaborators supervision senior scientists scientists technicians administrative staff identification evaluation inlicensing external technologies product development patent claims generation project planning tracking coordination timing manpower budgeting associate directorcategory rd liaison oral healthcare rd consumer healthcare rd 011996 012002 company name city state responsibilities include oral healthcare innovation initiatives north america liaising rd marketing legal manufacturing business development liaising fda chpa ctfa ada agencies creating maintaining network worldclass consultantscollaborators supervision senior scientists scientists technicians evaluation inlicensing external technologies product development patent claims generation project planning tracking coordination timing manpower budgeting scientist analytical technology group analytical rd cprd 011995 011996 company name city state responsibilities included investigational research relating oral care listerine coolmint etc supervision senior scientists scientists technicians generation novel technology platforms products development novel physicochemical models methods evaluation external technologies leadership numerous oral care items liaison consultants external laboratories warnerlambert product development patent claims generation project planning tracking coordination timing manpower budgeting responsibilities included investigational research pertaining oral care listerine cool mint etc supervision scientific professionals phds included investigational research major brands eg zantac rolaids benadryl generation novel technology platforms products team leader mouthwash technology development team 12 members product development patent claims generation eg freshburst listerine support qa specialized investigations responsibilities included supervision advanced microscopy laboratory development implementation nonstandard methods development novel nondestructive analytical methods development micro analyses qualitative quantitative support product development support qa manufacturing corporate legal licensing parkedavis etc development implemenation digital imaging data archiving system responsibilities included nondestructive microchemical analyses qualitative quantitative microscopy image analysis methods development wet chemicals methods development support product development support qa corporate legal analytical licensing parkedavis etc research assistant hawaii biosensor laboratory 011989 011990 company name city state responsibilities included initial installation configuration instrumentation new labs neuronal biosensor research microdiagnostic sensor development training new graduate students biosensor research teaching assistant department chemistry biochemistry 011986 011989 company name city state responsibilities included development study intact chemoreceptorbased biosensors responsibilities included laboratory instruction general chemistry majors laboratory instruction instrumental analysis quality control analyst 011981 011984 company name city state responsibilities included analysis release finished pharmaceutical consumer products analysis release raw materials manufacturing investigations specialized training coaching masterclass senior leaders parsippany nj leading impact penn state executive leadership program state college pa marketing leadership training glaxosmithkline pittsburgh parsippany advanced polarized light microscopy mccrone research institute chicago il colloidal chemistry university massachusetts amherst scanning electron microscopy leicacambridge co dearfield il influencing negotiation skills matrix ltd new york ny project management catapult inc parsippany nj information systems project management wilhelm assoc huntington ny behavioral interviewing behavioral technology inc memphis tn education phd analytical chemistry 1990 university delaware city state us university delaware department chemistry biochemistry newark de 19711 phd analytical chemistry 1990 advisor dr ga rechnitz unidel professor chemistry biotechnology dissertation intact chemoreceptorbased biosensors ms analytical chemistry 1987 university delaware city state us university delaware department chemistry biochemistry newark de 19711 ms analytical chemistry 1987 advisor dr ga rechnitz unidel professor chemistry biotechnology dissertation development study biosensors utilizing intact chemoreceptor structures ba chemistry franklin marshall college city state us franklin marshall college lancaster pa 17604 ba chemistry american chemical society certified certifications identified inlicensed drove commercialization gsks largest selling oral care device ctfa ba chemistry american chemical society certified professional affiliations institute science global policy membership invitation publications saliva diagnostics new industry saliva diagnostics wong dt ed dersmith j dent res 86 spec iss 2097 2007 wileyblackwell baek jh hammerwilson mj buch rm lee k ahn chen z wil efficacy marketed dentifrices using situ caries model zero proskin hm buch rm bosma ml smith sr impact peroxide enamel hardness gambogi rj bosma ml buch rm schemehorn br verification caries inhibition tartar control toothpaste tanzer jm pelligrino j thompson buch r novel pharmacological probe links amilorideinsensitive nacl kcl nh4cl chorda tympani taste responses desimone j lyall v heck g phan alam r feldman g buch rm intact chemoreceptorbased biosensors antennular receptrodes biosensor design application pr mathewson jw finley intact chemoreceptorbased biosensors barker tq buch rm rechnitz ga neuronal biosensors buch rm rechnitz ga presentations baek jh hammerwilson mj buch rm lee k ahn chen z wildersmith optical approach salivary pellicle 85th general session exhibition international association dental research new orleans la march 2007 saunders fg bosma ml buch rm koller cm zero evaluation plaque fluid fluoride retention dentifrice application 85th general session exhibition international association dental research new orleans la march 2007 zero proskin hm buch rm bosma ml smith sr efficacy marketed dentifrices using situ caries model 85th general session exhibition international association dental research new orleans la march 2007 wetterer sm lefever sw buch rm accelerated vitro stain formation high throughput screening actives american association dental research canadian association dental research 84th general session orlando fl march 2006 wetterer sm buch rm schemehorn bl temperature dependence chemical mechanical activity traditional dentifrices international association dental research american association dental research canadian association dental research 83rd general session baltimore md march 2005 gamboji rj bosma ml buch rm schemehorn bl impact peroxide treatments enamel hardness international association dental research american association dental research canadian association dental research 82nd general session honolulu hi march 2004 tanzer jm thompson gambogi rj buch rm vitro model evaluation anticalculus agent efficacy presented 32nd annual meeting exhibition american association dental research 27th annual meeting canadian association dental research san antonio texas march 2003 couzis buch rm fares hm insights stain prevention properties aquafresh whitening dentifrice presented international association dental research 80th general session san diego ca march 2002 schemehorn b wood g buch rm fares h vitro fluoride uptake study antihypersensitivity toothpaste presented international association dental research 79th general session chiba japan june 2001 tanzer jm pellegrino j buch rm fares hm inhibition caries rats tartar control toothpaste presented 30th annual meeting american association dental research 25th annual meeting canadian association dental research chicago illinois march 2001 barker tq buch rm rechnitz ga intact chemoreceptorbased biosensors presented acs 199th national meeting boston april 1990 buch rm rechnitz ga receptrode novel chemoreceptorbased biosensor utilizing intact chemosensing structures presented pittsburgh conference atlanta ga march 1989 buch rm listerine prebrush rinse plax attack presented consumer products rd expo morris plains nj february 1994 additional information buch robert gambogi robert j veleda jose l dissolvable tooth whitening strip 20070178055 a1 smithkline beecham corp march 31 2005 buch robert couzis alexander wetterer sean compositions methods preventing dental stain 20060223865 a1 smithkline beecham corp march 10 2004 skills healthcare marketing claims product development transmissions ada business development fda patent class comprehensive large array data stewardship system budgeting liaison project planning technical support associate marketing chemistry qa metrics visualization business cases cases due diligence brand marketing consumer products laboratory training nondestructive quantitative coaching electron microscopy interviewing leica longterm disability ltd polarized light polarized light microscopy project management quality control scanning scanning electron biochemistry general chemistry teaching maintenance archiving data archiving imaging implemenation instrumentation sensor sensor development acta adme antimicrobial consumer needs dental eds emc xiv iss medical device medical devices new product development optical pipeline progress prototype prototypes regulatory affairs sales san secretary storage area network translate vitro xiv analytical chemistry biotechnology,HEALTHCARE
chef summary experienced catering chef skilled preparing large volumes food quickly efficiently highly skilled international cuisine seeking position restaurant call home experience chef may 2009 current company name city state manage daily kitchen operations including inventory purchasing scheduling ensure proper food handling methods observed assist kitchen staff producing food catering systematically control food quality costs develop new menu items enhance catering retail food service revenue productivity goals catering chef jun 2000 may 2009 company name city state effectively managed produced food catered events enforced appropriate workflow quality controls food quality conducted daily inventory ordering assisted catering staff setup delivery managed catering schedule logistics line cook jan 1990 jun 2000 company name city state set prep work food items prepared various daily lunch special items assisted producing food catered events conducted daily food inventory ordering skills delivery detail oriented english inventory inventory management logistics producing purchasing quality retail scheduling spanish workflow,CHEF
hr associate mobilization coordinator summary professional extensive experience human resources oil gas company want part organization allows utilize strongest skills achieve goals company well personal goals accomplishments mvp award houston 2009 meeting project client set goal mobilizations escravos gtl project year end 2008 training focus basicc expatriate foreign nationla taxation houston 2007 death notification training kbr employee assistance program houston 2008 skills ms office word excel outlook powerpoint sap database applicant tracking system strong organizational adminstrative skills develop implement creative solutions cost efficiencey deadlines articulate effective communicator trainer committed achieving company personal goals high quality performance standards experience 012009 current company name city state hr generalist mobilized high volume exployees overseas shortlong term accompanied unaccompanied status point contact form beginning till end expatsinpat assignment directed implemented human resource policies procedures provided guidance field human resources managers created assignment offers compensation packages include uplifts base pay per diem allocation additional payments benefits directed employee employee relations policy development training recruitment payroll benefits administration attended corporate planning meetings assisted rewriting international assginment policies procedures sit interviewes trained new employees administer good services review program twice year evaluated new hire documents employee evaluations provided extensive training staff members prepared presented training seminars hr professional assist employee issues benefits payroll hr systems administrative issues manage regions germany kuwait brazil australia italy mexico china zambia angola 012007 012009 hr associate mobilization coordinator company name city state handled unemployment workers compensation claims maintained personnel files updated companys affirmative action plan responded sensitivity timely manner employee problems concerns presented company policies procedures philosophy benefits new employees attended corporate planning meetings assisted writing policies procedures arranged medical appointment assignment paperwork travel hotel car rental temporary housing tax briefings prepared processed personnel transfer paperwork prepared distributed correspondence internal external candidates apply entry work visas manage regions nigeria chad indonesia algeria canada qatar 012005 012007 administrative specialist administrative associate tax assistant company name city state managed tax equalization program expats inpats collect check payments verified amount send payroll endorsement assist expats completing tax forms answer questions complete check request reimbirsement pi employees irs notices initiate move notices administer certificate coverage program expats assignment order office materials supplies varies vendors compose types collections letters corresoindence email certified mail back timesheet keeper web pan initiator codes process invoices overhead financial numbers 012003 012005 administrative associate provided administrative secretarial support department worked complete defined tasks accordance standard procedures supports general business operations providing simply administrative support activities compiled copies sorted files records office activities business transactions activities collect distribute department employees mail set pouch mail new projects took passport visa pictures notified payroll hr af employees new assignment completions structured maintained clean organize office area education training 2007 aa general studies san jacinto college city state general studies 2010 ba business mgt university houston downtown city state business mgt hr mgt vp shrm uhd chapter activities honors member shrm houston 2009 2017 member hr houston 2009 2018 member houston international hr roundtable llc houston 2011 2015 languages fluent spanish english read write speak skills administrative support benefits administration business operations employee relations process invoices policy development sap structured,HR
account manager highlights excellent verbal written communication skills ability successfully complete multiple tasks concurrently superior organization skills exemplary interpersonal skills punctual reliable exceptional computer proficiency microsoft office word access powerpoint excel internet research social media cisionpoint events programs 2012 academy award gifting suite experience account manager february 2013 current company name city state enter advertising insertion orders online systems salesforce fattail create monthly advertiser reports reporting advertisement metrics schedule online advertisements newsletters throughout year manage forecast budget reports travel tradeshows represent brand assist monthly billing work advertising proposals competitive reports manage distribution circulation print pull online advertisement data database ims create presentations event invites product decks media coordinator june 2012 january 2013 company name city state coordinate review edit various portions 50 domestic international medical trade digital publications including enewsletters product showcases supplier bulletins tradeshow advisories etc manage ad materials newsletters advertisers including requesting ad materials advertisers ensuring deadlines met considering review edit deployment schedules coordinate advertisements including text copy digital medial enewsletters ready productionpublication process log ad materials internal ad tracking production computer program newsletter assembly review ad materials test newsletters ensure functional deployment assemble monthly ad close reports newsletter end month via excel facilitate production newsletter provide diverse customer service assistance company liaison advertisers check edit ad materials ad specifications accurate size copy image resolution hyperlinks supervising production coordinator july 2011 june 2012 company name city state responsible creative development execution product placement film television read develop script breakdowns client product placement opportunities accountable organization documentation client placement activity update reports lead developing presenting monthly product placement presentations digitally create set still reports client brochures event invitations key liaison clientele studio provide complete script product analysis placement manage delivery confirmation effective product placements appropriate studios including warner bros paramount universal cbsradford etc assist planning execution delivered product support highprofile celebrity events develop celebrity relationship product creatively logistically production intern february 2011 june 2011 company name city state perform diverse administrative organizational tasks organize production distribution scripts conduct online research type camera scripts shot cards support staff projects development andor distribution public relations intern february 2010 june 2010 company name city state responsible social networking twitter distribute product pitches press newspapers magazines bloggers research environmentally friendly green beauty companies obtain update organize client contact information compile review expense reports accuracy completeness compile distribute client press clips organize distribute product samples press releases media outlets marketing intern september 2009 january 2010 company name city state diverse marketing assistance fast growing internet radio station 11 premium radio stations responsible social networking twitter facebook blogs updates 11 stations upload mix qualification tags album art etc online music library record commercial spots promos broadcasted music breaks help organize create play list various online radio stations develop pitch ideas potential sponsors admissions assistant september 2008 june 2010 company name city state assist students faculty university administration various admission policies procedures activities accountable organization administration student applications responsible scanning indexing documents database education bachelor arts public relations journalism seton hall university city state gpa cum laude public relations journalism cum laude skills administrative adobe photoshop premiere ad advertisements advertising product analysis art assembly billing brochures budget chinese interpersonal skills competitive clientele client customer service database delivery creative development documentation edit fame fast film functional image ims indexing marketing materials access excel microsoft office powerpoint word networking newsletters newsletter newspapers internet research online research oracle organizational organization skills camera policies presenting presentations press press releases proposals publications publication radio read reporting research scanning scripts script television type video written communication skills professional affiliations order omega greek honor society member alpha phi sorority member march 2007 present marketing club member january 2009 present relay life participant april 2007 2008 2009 2010 shu 500 volunteer september 2006 2007 2008 2009,PUBLIC-RELATIONS
ecommerce supervisor summary seeking challenging position management apply experience companys objective profits discipline approach task hand ability anticipate potential obstacles contributed strong record excellence getting job done safely optimistic quick learner safety conscious excellent organizational multitasking aptitude currently plan lead individuals order complete daily tasks timely safe manner highlights qualified operate train individuals various equipment proficient microsoft office proficient exeter wms strategic planning troubleshooting problem solving flexible dedicated experience ecommerce supervisor 022015 current company name plan manage daily workload lead develop employees teamwork create continuous improvement employee engagement supports companies values continually looking ways improve quality safety productivity communicating ideas throughout network currently helping organize lead safety committee coowner 012006 012010 company name develop manage projects budgets experience realestate law procedures contact city offices screen select qualified renters continue buyrenovate rent homes without business name ecommerce coordinator 032003 022015 continuously directing leading individuals complete objective sharp organizational skills preparing work assignments fostering teamwork enthusiastic positive energy agriculture worker 011998 012007 state manage maintain heavy farm equipment skills gained responsibility flexibility selfdetermination confidence education training electricalelectronics engineering technology aas presently attending owens community college city state gpa 393 2012 active participant 5s program 2010 owens community college toledo oh photovoltaic certification 2007 training assistant position workshop 2006 onlinephone course mentors america 2004 participated best buy lean team graduate 1998 riverdale high school skills attention detail continuous improvement logistics excel power point word network internet research organizational skills safety teamwork,AGRICULTURE
aba therapist summary teamoriented applied behavior analysis therapist strong track record establishing solid relationships motivated determined enthusiastic passionate work experience may 2015 august 2017 company name city state aba therapist summer internship 830 430 pm monday friday work oneonone morning child afternoon child trained multiple different children sub help anytime followed implemented behaviortreatment plans guidelines maintained daily detailed records childs individual activities targets behaviors meals activities supervisedengaged outing field trips child attended helped child reach milestone selfcare educational social areas developed professional relationships parentsfamilies teachersother therapists directorsprogram managers collaborated monthly program managers childs progress new ideas possibly implement growth march 2015 current company name city state fitness consultant keep watch safety infractions answer needsquestions patrons provide fun safe environment patrons workout education training 2018 purdue university city state bachelor science psychology brain behavioral sciences activities honors high school head committee named catholic life committee within committee would go plan dances raise money riley childrens hospital created program within high school called freshman buddies program help make transition freshman easier saint theresa avila leadership award join sigma kappa sorority risk manager house year member purdue university dance marathon committee volunteered animal shelters walk dogs service hours skills conversational american sign language microsoft programs cpraed certified first aid certified safe sitter certified bbp certified interests running lifting crossfit competitor watching documentaries playing animals babysitting,FITNESS
mineralogy engineering intern summary passionate graduate student extractive metallurgy solid industrial experience diverse academic background strong leadership relationshipbuilding skills education colorado school mines 2016 master science materials metallurgical engineering city state usa thesis work comprises flotation fundamentals including zeta potential contact angle adsorption density well lab scale flotation expected graduation date may 2016 aalto university 2014 materials metallurgical science city finland european minerals engineering course studied plant automation metallurgical plant design flotation university miskolc 2013 mineral processing city hungary european minerals engineering course focused mineral processing including comminution agglomeration wroclaw university technology 2013 materials metallurgical engineering city poland european minerals engineering course took courses hydrometallurgy biometallurgy pyrometallurgy mineral economics colorado school mines 2013 bachelor science materials metallurgical engineering city state usa graduated honors cum laude experience company name june 2014 september 2014 mineralogy engineering intern city state working lab pilot plant scale project minerals processing including flotation magnetic separation screening company name may 2013 august 2013 metallurgical engineering intern city state developed performed study several quality issues anode production collaborated operations technical maintenance ensure implementation project conducted laboratory work xrdxrf measurements ore company name may 2012 august 2012 corrosion materials engineering intern city state researched reviewed differing pipeline coating technologies academia realm conducted evaluations existing commercially available coatings provided suggestion use company name june 2011 august 2011 primary process intern city state provided assistance technical operations primary process quality pilot plant developed performed study several quality issues created report laboratory results encompassed solution quality problems produced plan new expansion plant affiliations society mining metallurgyand exploration tau beta pi engineering honor society blue key honor society materials advantage alpha phi international intercollegiate mining games accomplishments cumulative gpa 367 cum laude involvement tau beta pi engineering honor society director scholarship 2012 skills metallurgical metallurgical engineering fundraising mec exploration metallurgy laboratory operations maintenance xrf coatings corrosion materials engineering pipeline,ENGINEERING
project manager summary technical support professional skilled resolving complex customer service issues timely manner enjoys troubleshooting find solutions technical issues successful driving financial productivity results fast paced environments highlights windows xp78 server 20032008 active directory ms outlook 20072010 sccm rdc sms pc hardwaresoftware printers copiers laptops mobile devices routers switches storage vpn voip wifi avaya pbx systems remedy accomplishments exceeded monthly goals successfully handling 50 calls per day reduced technical exceptions management 40 15 per day experience 072013 current project manager company name city state built maintained successful relationships service providers dealers consumers provided base level support company personnel defined project deliverables monitored status tasks delivered status reports stakeholders budgeting planning purposes collaborated crossfunctional teams draft project schedules plans monitored costs timescales resources used achieve goal monitored team progress enforced deadlines partnered department name department name address issue description planned implemented managed project contracts performed scheduling risk analysis quality control trained staff key performance managed 40 team members ability initiatemanage crossfunctional teams multidisciplinary projects increased productivity critical thinking decisionmaking problem solving skills planned organized scheduled daily activities excellent communication skills coordinate customers vendors stakeholders skilled leading negotiating delegating abilities tolerant stressed situations 032004 072013 information technology specialist company name city state trained new employees explained protocols clearly efficiently researched issues various computer systems databases resolve complaints answer inquiries 9 years experience working agent corporate systems field call center central service office analyzed system problems performed troubleshooting ensured connectivity trained staff key performance managed supported workstations tcpip vpn wifi networks managed active directory sccm voip avaya pbx systems managed supported workstations various locations use sms system management software remote tools vnc rdc active directory facilitated addsmoveschanges avaya pbx telephone systems supported integration new technologies cloud printing cso remote enterprise operation maintenance upgrades performed weekly health checks via sms documented results problem resolutions performed routine maintenance workstations ip phones xerox copiers hp printers laptop computers performed hardwaresoftware upgrades servers workstations copiers printers acted liaison resolve technical issues vendors managers trainers etc developed maintained documentation needed support staff including troubleshooting steps installation instructions new tools overviews contact lists responsible notifying users networksystem issues established solid work relationships management technical staff vendors end users education 62012 master science management project management colorado technical university gpa gpa 335 coursework business management communications management project management gpa 335 102009 bachelor science information technology university phoenix gpa gpa 353 coursework distributed computing networks databases information technology gpa 353 certifications comptia network certified 2006 hardwaresoftware certified 2006 microsoft corporation microsoft certified professional certified 2006 mcse windows 2000 pasadena ca certified 2000 skills active directory agile avaya call center excellent communication ca hardware contracts critical thinking customer service decisionmaking documentation functional helpdesk hp printers ip laptop computers laptops microsoft certified professional mcse office ms outlook windows windows os windows 2000 2000 negotiating enterprise network networks pbx pc hardware telephone systems copiers printers problem solving skills quality control risk analysis routers scheduling servers sms switches tcpip tech support phones troubleshooting upgrades voip vpn xerox copiers,INFORMATION-TECHNOLOGY
kindergarten teacher summary elementary educator henrico county public schools 16 years taught head start federal preschool programs first grade kindergarten prior teaching career worked administration management experience accounting ordering payroll computer systems scheduling interacting general public multiple capacities skills meticulous attention detail professional communication conflict resolution techniques strong problem solver account reconciliations cost accounting flexible adaptive intimate knowledge school system experience kindergarten teacher august 2011 current company name city state served team leader three years served collab partner special education specialist three years encouraged students persevere challenging tasks set communicated ground rules classroom based respect personal responsibility mentored counseled students adjustment academic problems took appropriate disciplinary measures students misbehaved differentiated instruction according student ability skill level encouraged children understanding others promoted good behaviors accountability social responsibility head startfederal preschool programs teacher august 2006 july 2011 company name city state encouraged parents take active role childs education encouraged students explore issues lives world around enhanced reading skills use childrens literature readers theater story time delegated tasks teacher assistants volunteers established positive relationships students parents fellow teachers school administrators taught students various stages cognitive linguistic social emotional development first grade teacher november 2003 july 2006 company name city state served team leader one year served collab teacher special education specialists one year strengthened parentteacher parentchild communication holding regular parentteacher conferences created lesson plans accordance state curriculum schoolwide curriculum standards taught students exercise problem solving methodology techniques tests observed assessed student performance kept thorough records progress head start teacher august 2001 november 2003 company name city state visited family homes twice yearly supervised children monthly field trips local parks museums zoos conducted monthly parent meetings adhered federal head start guidelines family style dining developing individual student plans daily centers supervised assigned daily duties classroom assistant attended school functions help build stronger communityschool relationship interventionist january 2001 june 2001 company name city state provided supplemental teaching small groups students needed extra assistance based state testing results created lessons based state requirements observed assessed student performance kept thorough records progress encouraged students persevere challenging tasks assistant manager july 1998 august 2000 company name city state managed retail foods grocery store assigned shifts oversaw store operations including staff assignments production lists assessed customer needs responded questions managed ordering store represented store national trade shows developed staff schedules managed payroll backup manager lead teller june 1996 july 1997 company name city state excelled greeting customers providing quality customer service executed accounts receivable reporting enhancements reconciliation procedures received recorded banked cash checks vouchers well reconciled records bank transactions administrative assistant january 1994 june 1996 company name city state managed receptionist area including greeting visitors responding telephone inperson requests information maintained electronic paper files maintained front desk reception area neat organized fashion dispersed incoming mail correct recipients throughout office made copies sent faxes handled incoming outgoing correspondence education training master teaching mt december 2000 virginia commonwealth university city state us early education prek fourth grade bachelor science psychology 1997 virginia commonwealth university city state us credentials commonwealth virginia teaching license pgp562282 renewed 2016,TEACHER
english teacher summary well organized thorough dedicated professional documented success undertaking various tasks responsibilities experience educational office customer service environments degree social work tesol certified teaching english speakers languages skilled use technology presentation impactful instruction classroom environment skills creative lesson planning instructional best practices curriculum development classroom management standardized testing learner assessment technologybased instruction customer service problem resolution communication presentation interpersonal relationships teamwork special needs students compliance policies procedures experience english teacher 082016 082017 company name city state planned implemented lessons increasing vocabulary sentence structure students organized participated school activities english camp summer winter vacation periods created challenging engaging lesson plans successfully improved students listening speaking skills diverse conversational activities english teacher 112015 032016 company name city state taught english kindergarten students participated school recreational social activities national holiday celebrations shampoo staff 082007 012014 company name city state completed shampooing procedure carefully determining clients preferences applied shampoo massaged scalped washed dried hair assigned schedules employees organized products salons appearance recommended product solutions based needs customers trained new employees products procedures helped build business delivering excellent service developing loyal customers counselor company name city state provided maintained highest standard community based rehabilitation services within team direct service staff supported psychiatric rehabilitation case management services clients mental illness interacted clients daily basis assisted basic living skills group activities outings education bachelor arts social work minor sociology university maryland city state study abroad 2015 yonsei university city south korea certifications teaching english speakers languages tesol computer skills ms office word excel powerpoint outlook,TEACHER
administrator executive profile accomplished executive demonstrated ability deliver company oversight committed costeffective management resources quality performance skill highlights healthcare industry executive 20 years experience including 16 years managing full service home healthcare facilities including profit loss responsibility clinical operations management quality improvement control personnelemployee relations recruiting customer service business development strong leadership skills experience strategic planning team building leadership implementing best practices contract negotiations human resources performance productivity improvements finance accountingprofit loss accountability budgeting pricing operational management time organizational management collaborative problemsolving core accomplishments professional experience company name city state administrator 012005 012015 develop implement short long term plans establish clear objectives coordinates efforts business success responsibilities include full pl responsibility sales market development financial status patient care delivery client services strategic planning profitability accountable operations programs successful business growth development marketing programs consistently increasing agency census course 9 years expanded private duty market successful performance productivity improvement contract negotiations reimbursement strategies consistently increasing agency census 31 240 course 9 years prepared analyzed weeklymonthly reports identifying payer issues maximizing reimbursement improving operational efficiencies effectively established clear objectives developed short long term plans business success cultivated strong relationships area hospitals vendorssuppliers payer sources maintained high level business standards persistence diligence high ethics integrity led state federal regulatory surveys improved maintained efficiency hr functions billing management clinical operations effective communication leadership abilities company name city state director healthcare services 012004 012007 responsible staff providing daily patient care related office activities conducted accordance applicable law regulation ensured effective efficient delivery clinical services accordance agency standards values clinical management billing functions management regulatory compliance staff supervision training documentation quality assurance management maintained high quality patient care constant communication staff teaching skills interacting clients staff demonstrating excellent decisionmaking skills teaching plans utilize principles teaching learning improved maintained clinical management persistence diligence holding staff accountable leadership skills improved billing function related clinical operations effective implementation best practices operational management maintained state federal regulatory compliance way staff supervision training documentation oversight hr related items effective communication among stakeholders company name city state clinical directorbranch manager 012002 012004 leadership position ensuring effective efficient agency operations clinical management billing functions management regulatory compliance staff supervisiontraining documentation management hr functions operational decisions effective communication among stakeholders medicare conditions participation compliance improved methods communication among staff ensure responsive coordination care activities occurred maintained state federal regulatory compliance enforcing staff accountability implementing processes procedures established best practices operational management leadership abilities attention detail influenced team spirit motivation way interpersonal communication skills ensure consistent quality standards care delivered patients promoted positive work environment meet company goals company name city state authorization specialist 012001 012002 responsible follow precertificationauthorization payer requirements multiple home healthcare agencies nationwide company ensured authorization planned care home health visits place prior service dates participated implementation roll new processes verification authorization home health agencies nationwide successful negotiations visit bill rates payer sourcecase managers needed followups nationwide agencies regarding case management issues ranging 140 240 patient case load established ongoing relationships agency insurance case managers company name city state clinical manager 012000 012001 responsible direct patient care directing team clinicians perform staff assignments scheduling patients needs performing monthly prebill ur audits completing monthly infection control logs proofing staff paperwork managing accurate date charts delegation staff members coordinating team conference meetings participating oncall schedule case managing patient load 4550 collaboration patient care implementation medicare pps reimbursement policy company name city state staff rn 011998 012000 direct patient care home setting maintenance patient load 710day participation oncall scheduling weekly case conference meetings making appropriate allied health referrals planning patient care start care discharge providing care plan setting appropriate goals patient needs implementing care plan activities acquired skills patient teaching indicated providing support staff members managers successfully established effective patient outcomes quality care company name city state staff rn 011996 011998 responsible direct patient care directed patient physicians promote restore patients health collaborating physician multidisciplinary team members providing support patients coworkers supervising team members education bachelor science healthcare administration 2005 university phoenix city state healthcare administration bs healthcare administration registered nurse 1996 northwest mississippi community college city state healthcare administration registered nurse diploma nursing registered nurse methodist hospital school nursing city state nursing registered nurse southwest tennessee community college city state prerequisite coursework working toward nursing degree skills accounting agency attention detail billing budgeting business development case management charts interpersonal communication contract negotiations client clients customer service decisionmaking delivery directing documentation employee relations finance financial home health home healthcare human resources hr infection control insurance team building leadership leadership skills law regulatory compliance managing marketing market market development meetings office negotiations nursing operations management organizational patient care direct patient personnel pricing problemsolving processes profit loss proofing quality quality improvement quality assurance recruiting sales scheduling staff supervision strategic planning supervising surveys teaching additional information licenses registered nurse state mississippi 1998 honors graduated honors university phoenix bachelors healthcare administration,HEALTHCARE
account receivable executive summary champion continual process improvements create efficient work environments leads example developing mentoring sharing best practices across lines businesses analytical judgment ability analyze determine course action required meet client delivery requirements excellent communication skills organizational skills customer service skills supports diversity organizational astuteness demonstrates consistent ability develop deepen client partner relationships received awards customer service satisfaction consistently ranked top 88 awarded top performer 18 location consistent precise working standards within banking industry core qualifications microsoft office excel access powerpoint lotus notes outlook 10 key data entry professional experience account receivable january 2014 january 2014 company name city state processed verified incoming checks inputting client information system prepared invoices recording process account receivable deposit cash receipts maintained records debits credits update system audited financial reports accurate recording process provide daily report ensure proper debits credits applied reconcile account booking saving 1000 errors omission customers outstanding invoices communicated manager team member resolve outstanding issues treasury services advisor january 2013 january 2014 company name city state researched analyzed resolved wide range treasury cash management depository products service global large corporate accounts provided depth knowledge account reconcilement cash vault services deposit demand accounts electronic file transmission cash pro online usage automated clearing house payments wire services various treasury products services provided independent account management client servicing implementation coordination new services highly complex accounts identified opportunities initiate client collaboration development product services including recommending new products clients displayed excellent client service skills building sustaining client portfolio 56mm revenue awarded bank america silver medal customer satisfaction score rating top percentile provided daytoday account servicing resolution routine moderately complex inquiries ach arp cash vault lockbox dda platform operational requests accounts clients lead ops representative january 2007 january 2013 company name city state assisted managed team geared retrieve checks image atm organize daily workflow responsible debitingcrediting customers general ledger accounts minimal impact bank clients established maintained regular management routines identify communicate key priorities stakeholders effectively influences clients prioritize reporting efforts follow best practices established maintained effective filing system identify communicate system production issues include resolution escalation reduce customer impacts effectively influences internal partners prioritize resolve outstanding system issues escalated problems appropriate line business prepared organized information analytical reports prepare facilitate meeting agenda data needed give internal business partners external clients tours department maintained time keeping schedule associates absence tardiness vacation sick leaves cash vault january 2010 january 2012 company name city state prepared incoming cash customers counting strapping help cash counting machine executed aspects system hardware operations required input large quantities cash machine resulting minimal impact clients prepared cash cash ticket adjust balance issues customer service representative january 2008 january 2010 company name city state executed aspects customer service incoming call center including inquiries billing activation cellular service answered telephone service questions customer supportdocument client needs lead sorter operator january 1997 january 2007 company name city state check processing managed team experts executed aspects system hardware installs repairs regarding check 21 sorter operations resulting 40 increase bank america clients quick turnaround service level agreements acted subject matter expert relative designing documenting implementing monitoring identifying qualitative improvement opportunities bank america resulting 100 enhanced process improvements cost savings established maintained regular management routines identify communicate system production issues include resolution escalation reduce customer impacts effectively influences internal clients prioritize resolve outstanding system issues interviewed potential associate applying knowledge laws policies regulation education associates degree applied science criminal justice 2009 dekalb technical institute city state applied science criminal justice mk education city state education certification nursing assistant 2004 cpr certified first aid training mls real estate school 2004 compliance training antimoney laundering timekeeping bank federal regulation skills 10 key account management atm balance billing call center cash management hardware cpr certified client clients customer satisfaction customer service customer support data entry designing filing financial first aid general ledger image lotus notes access excel money microsoft office outlook powerpoint nursing policies quick real estate recording repairs reporting service level agreements telephone transmission treasury workflow,BANKING
fitness coordinator objective seeking challenging environment allows contribute continued success growth organization obtain position provide opportunity apply education administrative fitness experience grow professional education may 2012 master science recreation administration concentration facilities management western kentucky university city state may 2010 bachelor science exercise science western kentucky university city state employment experience 072012 current fitness coordinator company name city state jhhfhgjkkghj fdsafafsa 012012 072012 facility coordinator internmembership specialist company name city state assist facility supervision train staff members knowledgeable perform fitness services resting blood pressure body composition circumference measurements aid corporate presentations various aspects health wellness obesity hypertension diabetes sedentary lifestyle relation exercise help membership sells retention conducting facility tours program promotion individualized consultations members work closely facility manager pro shop coordinator head membership specialist provide optimal experiences services personal training fitness counseling adequate equipment nutritional aspects members 122010 072012 group exercise instructor company name city state instructlead patrons safe challenging exercises abdominalscore toning format well boot camp setting 082010 072012 graduate assistant exercise company name city state assist training scheduling supervision evaluation fitness center attendants currently supervise 25 attendants assist equipment purchase product research equipment layout campus fitness center facilitate development policies procedures regarding safety patrons aesthetics facility coordinate facility equipment maintenance assist website management program promotions supervise daily operations 14000 square feet fitness center supervise universitys recreational facility 125000 square feet weekends assist professional staff presentations promoting wellu student wellness program professional development conferences student involvement within intramuralrecreational sports department assist inventory maintenance health fitness lab fitness center equipment track equipment usage determine proper layout rotation fitness center equipment contribute daily operations health fitness lab including maintaining regular schedule fitness services fitness assessments exercise prescription body composition individual consultations track evaluate health fitness lab programs fitness center usage patterns perform research benchmark universities facilities assist office supervision various administrative duties 082009 082010 lab assistant company name city state conduct fitness assessments including body composition analysis via skinfold calipers bioelectrical impedance height weight measurements submaximal vo2 testing flexibility evaluation muscular endurance strength blood pressure screenings exercise prescription offer exercise consultation program design implementation exercise programs provide demonstrationguidance proper usage equipment assist marketing programs using various advertising mediums adobe cs3 programs designhost wellness fitness events muscle month challenge big red rep bench healthy days received rookie year award based job performance 082009 052010 research assistant company name city state conduct assist research studies exercise post oxygen consumption epoc callahan study involving maximal submaximal vo2 testing apoptosis research presented annual american college sports medicine conference assist professors students class research labs memberships affiliations american college sports medicine acsm national intramural recreational sports association nirsa aerobic fitness association america afaa usa weightlifting skills competencies proficient microsoft office including w ord excel power point outlook skilled adobe cs3 cs5 software including illustrator photoshop campus management system design upkeep website trained csi asset management system well fusion equipment checkout scheduling services analyzing reports professional certifications acsm certified health fitness specialist afaa certified personal fitness trainer usa weightlifting level 1 sports conditioning coach medic first aid cpr automated external defibrillator first aid blood borne pathogens,FITNESS
arts instructor summary motivated teaching professional 22 years experience addressing student needs ensuring proper student development formative assessments studentcentered innovations curriculum implementation art across multiple content fields highlights creative lesson planning adept classroom manager differentiating instruction specialist datadriven curriculum expertise learning disabilities expertise assessment techniques documented growth kind empathetic urban public schools background experience arts instructor 081990 052012 company name city state planned implemented monitored assessed classroom instructional program consistent tempe arizona board education art standards taught visual arts specializing photography serigraphy ceramics mural painting mask making glass mosaics commercial graphic arts applications recognized success art curriculum curriculum designed developed implemented daily lessons 150 students daily effectively motivated students interactive teaching audio visual aids stimulation creative imagination good working relationships parents resolve conflicting educational priorities issues successful experience positions leadership demanded flexible problem solving skills organizational abilities participated regular training courses keep uptodate new teaching methods developments field used variety teaching methods lectures discussions demonstrationspresented class material policies accurately clearly 8 classes semester arts instructor 011998 012012 company name city state designed implemented 10 individually focused programs arts school programs including claymation ceramics mask making drawing photography silk screening painting methods applied curriculum design designed developed implemented daily lessons 150 students daily education strategies employed special educational strategies techniques instruction improve development sensoryperceptualmotor skills language cognition memory plan development planned conducted activities balanced program instruction demonstration work time provided students opportunities observe question investigate goal setting established clear objectives lessonsprojects communicated students achieving total understanding grading rubric overall class expectations technology integration increased student participation test scores introducing relevant computer programs exercises encourage student interest enjoyment education 2002 arizona state university city state usa masters education masters degree secondary education curriculum development 1973 arizona state university city state usa bachelor fine arts photography graduated high honors specialized photography printmaking arizona board education state certifications structured english immersion k12 secondary education 712 certification art certification k12 interests 1995 2000 national art education annual conference presenter chicago new york city phoenix san francisco affiliations national education association national art education association arizona education association arizona art education association president 20002002 middle school division chair 19921994 stanford accelerated school participant arizona alliance art created interactive art website arizona alliance arts help provide arizona visual arts standards achievement rural arizona schools without certified art teacher tempe elementary education association international nongovernment organization education art additional information accomplishments awards 2013 implemented designed claymation artistin residency project piaute middle school paradise valley arizona 2012 lifetime achievement award presented tempe diablos grady gammage arizona state university 20112012 lead artist implementing international inside art project guadalupe arizona documented online hbo documentary jr project 2005 art writing interdisciplinary inquiry discovery meaning making published national art education association reston virginia 20052006 pta recognition service teaching award fees middle school tempe arizona 20042005 tempe diablos excellence education award wrote award winning crosscontent curricular adventures combining visual arts computers home economics science history graphic arts creation functioning restaurants serving 300 family friends teachers fees middle school tempe arizona 1997 art education magazine rites passage middle school children focus research use humor classroom 1996 focus participant research published middle school division national art education publication participant observation study middle school art teacher integrates multiculturalism 1995 pacific region 11 statesterritories secondary art educator year national art education association 1995 excellence education award writing southwest cultures art tempe diablos tempe arizona 1995 implemented nbacoca colas stay school mural star program phoenix arizona 1995 2000 national art education annual conference presenter chicago new york city phoenix san francisco affiliations national education association national art education association arizona education association arizona art education association president 20002002 middle school division chair 19921994 stanford accelerated school participant arizona alliance art created interactive art website arizona alliance arts help provide arizona visual arts standards achievement rural arizona schools without certified art teacher tempe elementary education association international nongovernment organization education art skills art education curriculum design development goal setting leadership organizational skills instructional skills mural painting photography hand built ceramics claymation computer animation serrigraphy graphic arts drawing lesson plan development utilizing creative problem solving skills,ARTS
consultant summary accomplished senior business systems analyst 10 years business process project management technology experience fortune 500 companies recognized success driving projects highest level complexity critical business value corporate visibility highlights international institute business analysis iiba certification august 2011 mcdst certification microsoft certified desktop support technician august 2007 lean six sigma certification may 2013 demonstrated skills business systems analysis project management process analysis improvement data analysis mining inventory control quality assurance experience consultant 062013 current company name city state trained internal personnel process awareness execution documented mission critical processes analyzed business process workflows identified improvement opportunities identified control gaps determined root causes ensured appropriate controls enhanced implemented installed secured cisco netgear routers triaged internet connectivity issues pos systems senior business system analyst 102011 052013 company name city state served change case management liaison cardinal healths medical products pharmaceutical distribution stakeholders enterprise groups provided sme guidance support business functional users existing prospective saprelated business processes provided business process analysis recommended workflow design solutions informed work teams process improvement reengineering strategies updated maintained documentation process improvements process performance researched sap crm 30 crm70 ecc60 system issues documented opportunities improvement gathered business requirements business partners sap crm system enhancement business continuity purposes documented uat plan large project worked uat team ensure acceptance criteria requirements included uat task plan tracked reported system user acceptance test errors management developers uploaded maintained documents sharepoint knowledge base training purposes managed sap crm60 crm70 skill group escalation rule changes service profiles bp profile categorization schema changes maintenance enhancement analyzed business data applied analytical tools interpret data created reports using business objects functionalities including like multiple data providers prompts slice dice ensured testing activities enabled applications meet business requirements systems goals lead discussions development business teams capture business requirements stories use cases business flows acceptance criteria senior lead consultant manager 022011 102011 company name city state provided ms office 2010 windows 7 deployment consulting support package installation support application patch updates via sms enterprise deployment tools managed team responsible analysis definition specification development testing documentation installation new existing applications led maximized ecommerce sales achieved goals customer satisfaction levels analyzed monitored sales revenue generation website traffic ensured successful launch implementation operations website provided packaging scripting applications via distributed desktops laptops across large distributed enterprise environment provided tier ii iii support escalated issues troubleshooting documented failed deployments worked cross functional teams internally business endusers technician business analyst 082010 122010 company name city state facilitated conducted jad joint application design sessions determine business requirements bringing stakeholders team common platform provided detailed mapping current future state process workflows created reports using sql server reporting services identified prioritized process system improvements designed reduce costs increase productivity coordinated researched detailed definition mathematical models demand forecast optimization models replaced current backuprecovery system enterprise solution provide reliable data backuprecovery solution meet enterprise sla requirements documented usecase scenarios whatif scenarios mark process worked quality assurance team create execute unit system user acceptance plan test case scenarios application support business analyst 042010 072010 company name city state analyzed current state process promotion item forecasting identified opportunities improvement organized information system policies procedures meet audit requirements prepared statistical sections protocols statistical analysis plans programming specifications phases study design developed managed care financial goals specific hospitals unique services costs market demographics developed maintained professional business relationships medical staff chambers commerce local employer groups leveraged data stage tools including infosphere datastage designer infosphere datastage director developing jobs view log files execution errors implementation knowledge hipaa code sets icd9 icd10 coding defined icd9 icd10 mapping process using gems general equivalency mapping crosswalk file interacted surgeons doctors nurses regarding equipment app crashes collaborated regulatory clinical quality assurance bioanalytical programmers data managers monitoring ongoing clinical trials including database locks unblinding collaborated business units assess impact business requirements reach consensus alternative solutions necessary maintain consistent flexible architecture organized participated scrum meetings team members project manager business analyst 032008 062009 company name city state served project manager role ensure key responsibilities carried accordance defined expectations ensured project deliverables met defined expectations completed within baseline time scales budget certified safety health environmental standards achieved required statutory regulatory conditions met provided regular timely reporting project progress sponsors stakeholders proactively managed project issues risks mitigating necessary managed changes project without unduly affecting stated objectives benefits established scrum project management process assisted team meet sprint story goals served business analyst role identify opportunities system enhancements assist planning implementation facilitated relationships third party vendors carriers affiliates meet improve sla timelines licensing process partnered procurement team identify assets risks assets risk assessment liaison ensure contract requests moved process timely manner monitored batch processing made corrective actions required reviewed business requirements system functional requirements developed systems specifications assisted customers establishing methods trade files partner using cyclone sftp as2 performed testing every installation triaged customer issues regarding ftp trading files connection error issues including edi transaction sets business analyst project manager 022006 022008 company name city state established managed demand management program technology organization improved optimization use resources provided sme guidance compliance issues requirements testing phases established enterprisewide governance structure technology demand management program enabled effective decisionmaking management stages planning delivery operations responsible running data profiling reports developing reports using sql datastage worked phases data warehouse development product lifecycle management including gathering requirements testing implementation support collaborated management changing requirements business processes order disseminate data four different development teams internal external identified potential risks ongoing basis led feedback sessions stakeholders solidify business requirements gain management approval prior design phase project business analyst 112004 122005 company name city state provided underwriting experience interpret requirements business user community order accurately develop oomcs first automated production underwriting auds engine worked closely project sponsor build 500 test cases facilitate vendor proof concept ilogfrance prior vendor selection contractual engagement selected work handinhand pricing manager documenting enterprise pricing requirements creating auds message table ensured testing activities enabled applications meet business requirements systems goals participated user acceptance testing prior go live date warehouse dock specialist trainer 012000 012004 company name city state unloaded loaded trailers freight ensured necessary paperwork attached shipment freight dispatched loaded freight trucks yard delivery trained new dock workers proper handling freight forklift driving ensured osha regulations enforced continuous basis education bachelor science network communication management 2005 devry university city state usa skills demonstrated handson experience leanagile sdlc waterfall agile itil gap analysis uat business requirements process improvement process mapping demand management resource management project management lifecycle,CONSULTANT
consultant experience 072011 current company name city state consultant developed new business pars governmental retirement plan marketplace building longterm relationships school district superintendents chief business officials exceeded revenue gross profit goals ikon major account executive selling 1 million annually university vermont executed highest level customer interaction specializing strategic relationship building solution selling management part management team pars assisted development company marketing strategies future products including national expansion major account executive experienced sales rep local ikon team coached developed incoming sales reps lead six person sales team engaged leadership opportunities region including six sigma program business development manager apprenticeship facilitating developed new client relationships facetoface meetings conference attendance telephone calls necessary methods management implementation new plans ensuring consulting administration staff sufficient information successfully implement new plans process includes oversight review analysis marketing materials presentations communication material plan documentation plan funding consulted clients design appropriate successful retirement plans based needs client developed clear plan summary language communicates agreed upon plan client pars staff made presentations school boards community college boards help clearly communicate benefits approving moving forward pars program maintained ongoing client relationships ensure highest quality service determine current future needs collaborated marketing staff provide suggestions help create updated pars marketing materials worked closely senior management assist development overall companywide focused marketing strategy based current economic legislative demographic developments target market governmental retirement plan field 012007 122009 company name city state major account executive dedicated selected major accounts responsibility increase market share proactively developed new customer contacts reviewed leads participated customers business communication planning successfully worked lead diverse teams formulate account strategy arranged business analyses customers business communication requirements developed benchmark demonstrations proposals value propositions exceeded customers requirements resulting development new customers retention existing accounts applying consultative approach fortune 1000 contactscustomers organized implemented postsale delivery implementation ikon solutions customer locations acted primary point contact sales paperwork scheduled coordinated conducted equipment demonstrations maintained working knowledge applications features lines models equipment products sold promoted products represented company offsite customer meetings trade shows demonstrated leadership business development manager apprenticeship mentorship program 102005 122013 company name city state chief financial officerowner implemented strategic business objectives grow startup profitable business directed advised project managers proposals contracts including regarding strategic relationships designed implemented annual budget process supported 5year business plan responsibilities included aspects financial reporting accounting human resources payroll taxes cash management banking relations accounts payable accounts receivable billing risk management insurance exceeded financial objectives maximizing profits achievements finance management cost reductions productivityefficiency improvements collaborated managers hire effective staff developed outside partnerships consisting designers photographers engineers legal counsel continued next page 022004 012007 company name city state account executive established maintained relationships prospective customers improve document management analyzed evaluated existing document process developed presented implemented customized integrated solutions list managed territory prepared presented sales proposals current prospective customers scheduled coordinated conducted equipment demonstrations maintained territory database prepared various internal paperwork maintained working knowledge applications features lines models equipment products sold understood various equipment acquisitions methods emphasis leasing trained customers use equipment specific applications 052001 122003 company name city state analyst developed financial models determine cost benefit agency implementing taxqualified pension plans · presented results analyses agencys board key decision makers · advised clients regards analysis design implementation administration government pension plans · maintained direct contact client establish excellent communication marketing implementation process · acted project manager special consulting projects involving actuarial reporting requirements pension program evaluation plan funding requirements · worked closely pacific life insurance company obtain annuity rates premiums · responsible supervising activities pension analysts ensure seamless implementation programs education march 2001 university california los angeles bachelor arts international economics italian international economics italian coursework includes microeconomics macroeconomics industrial organization international trade theory international finance statistics accounting italian language literature two independent research projects certifications certified employee benefit specialist cebs designation wharton school business california life agent license languages fluent spoken written spanish skills accounting accounts payable accounts receivable acquisitions approach agency banking benefits billing budget business communication business development business plan cash management excellent communication consulting contracts client clients database delivery document management documentation senior management features finance financial financial reporting government gross profit human resources insurance italian leadership legal marketing strategies marketing strategy marketing market marketing materials meetings next page payroll presentations program evaluation proposals quality relationship building reporting research risk management selling sales six sigma spanish statistics strategy strategic supervising tax taxes telephone trade shows written,CONSULTANT
chef summary qualityfocused efficient cook adept preparing plating food high energy fastpaced kitchens line cook 2 years experience highpressure culinary environments skilled preparing large volumes food quickly efficiently seeking use culinary skills expertise prepare special variety dishes professional rewarding environment highlights servsafe certified focused disciplined high volume production capability welltuned palette focus portion cost control bilingual englishspanish accomplishments successfully managed kitchen staff 7 employees high volume dinner services 350 diners night experience chef 022014 102014 company name city state reduced food costs fifteen percent expertly estimating purchasing needs buying approved suppliers provided courteous informative customer service open kitchen format systematically tasted smelled prepared dishes observed color texture garnishes expertly estimated staffing needs adjusted hourly schedules accordance demand patterns budget local labor laws consistently kept clean safe environment adhering federal state local sanitation safety requirements ensured smooth kitchen operation overseeing daily product inventory purchasing receiving followed proper food handling methods maintained correct temperature food products established maintained open collaborative relationships kitchen team consistently produced exceptional menu items regularly garnered diners praise quickly courteously resolved guest problems complaints prepared healthy enjoyable breakfasts dinners diners conducted daily inspections maintained food sanitation kitchen equipment safety reports enforced appropriate workflow quality controls food quality temperature provided nutritious safe visually appealing innovative properly prepared flavored food set performed initial prep work food items soups sauces salads prepared shift placing clean cutting board utensil bath workstation consistently tasted smelled observed dishes ensure visually appealing prepared correctly displayed positive friendly attitude towards customers fellow team members diligently enforced proper sanitation practices prevent spoiling contamination foods prepared variety local seasonal specialties contributed 9 boost sales summer months correctly safely operated kitchen equipment accordance set guidelines consistently verified kitchen staff followed recipes portioned serving guidelines correctly actively participated staff meetings operated effective management team leader identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction built fostered team environment expert final plate preparation authentic presentation prep cook 082013 122013 company name city state consistently kept clean safe environment adhering federal state local sanitation safety requirements followed proper food handling methods maintained correct temperature food products set performed initial prep work food items soups sauces salads prepared shift placing clean cutting board utensil bath workstation diligently enforced proper sanitation practices prevent spoiling contamination foods persistently strove continual improvement worked cooperatively team member correctly safely operated kitchen equipment accordance set guidelines cook 022013 062013 company name city state provided courteous informative customer service open kitchen format systematically tasted smelled prepared dishes observed color texture garnishes consistently kept clean safe environment adhering federal state local sanitation safety requirements followed proper food handling methods maintained correct temperature food products established maintained open collaborative relationships kitchen team consistently produced exceptional menu items regularly garnered diners praise prepared healthy enjoyable lunches dinners diners provided nutritious safe visually appealing innovative properly prepared flavored food set performed initial prep work food items soups sauces salads prepared shift placing clean cutting board utensil bath workstation consistently tasted smelled observed dishes ensure visually appealing prepared correctly displayed positive friendly attitude towards customers fellow team members diligently enforced proper sanitation practices prevent spoiling contamination foods persistently strove continual improvement worked cooperatively team member correctly safely operated kitchen equipment accordance set guidelines expert final plate preparation authentic presentation cook 062012 122012 company name city state season cook food according recipes personal judgment experience weigh measure mix ingredients according recipes personal judgment using various kitchen utensils equipment observe test foods determine cooked sufficiently using methods tasting smelling piercing utensils wash peel cut seed fruits vegetables prepare consumption substitute assist cooks emergencies rush periods prepare relishes hors doeuvres bake breads rolls cakes pastries bake roast broil steam meats fish vegetables foods turn stir foods ensure even cooking inspect clean food preparation areas equipment work surfaces serving areas ensure safe sanitary foodhandling practices ensure food stored cooked correct temperature regulating temperature ovens broilers grills roasters prep cook 092011 112011 company name city state inspect clean food preparation areas equipment work surfaces serving areas ensure safe sanitary foodhandling practices portion arrange garnish food serve food waiters patrons wash peel cut seed fruits vegetables prepare consumption prepare relishes hors doeuvres cook 052011 112011 company name city state inspect clean food preparation areas equipment work surfaces serving areas ensure safe sanitary foodhandling practices ensure food stored cooked correct temperature regulating temperature ovens broilers grills roasters turn stir foods ensure even cooking weigh measure mix ingredients according recipes personal judgment using various kitchen utensils equipment portion arrange garnish food serve food waiters patrons observe test foods determine cooked sufficiently using methods tasting smelling piercing utensils wash peel cut seed fruits vegetables prepare consumption substitute assist cooks emergencies rush periods education associate applied science culinary arts 2013 hudson county community college city state united states culinary arts learned basic advanced cooking techniques classes restaurant facility operations courses food preparation kitchen management patisserie confectionery international cuisine nutrition courses skills exceptional knife skills excellent communication skills working well team member,CHEF
acting grade 4 customerbrand profile obtain position allow utilize strong abilities educational background passion work well others motivated employee highly energetic outgoing detailoriental handles multiple responsibilities simultaneously proving exceptional customer service reliable friendly quickly learns masters new concepts skills passionate helping customers creating satisfying experience core strengths attentive listener excellent multitasker strong communication interpersonal skills visual merchandising attention detail bilingual usage presentation software cash handling accuracy time management ability work pressure tight deadlines result driven work experience acting grade 4 customerbrand oct 2015 jan 2016 company name city state typical day grade 4 filled coaching developing ensuring store operations get fulfilled supporting keeping open communication management training coaching associates monitoring floor coverage complete workloadsensure maintain positive work environment internal external grade 4 required work together management associates perform variety tasks assigned leader duty customer engagement daily operations grade 4 priorities charge gapcards media ambassador weekly safety audits comes brand grade 4 charge running shipment merchandising updating refreshers timely matter well informed remarked keeping stockroom well maintained keeping visuals date sales associate may 2015 oct 2015 company name city state sales associate demonstrate finest customer service speak knowledge confidence customers styles fits latest products daily bases well informed promotions offers sister store well accountable maintain store meet brand standards part team gap executes operational processes effectively running task working brand store policies procedures need followed ability confidence sale gapcards one many main priorities knowing perks benefits cardholder always bring american style life nights weekend manager feb 2014 mar 2015 company name city state opened closed store included counting cash drawers making bank deposits built maintained effective relationships peers upper management offered direction gave constructive feedback motivate team members held team member accountable achieving performance goals coach supported team reach daily goals attended meetings month voice concerns informed customers products services offered company built customer confidence actively listening concerns giving appropriate feedback directed strategic appropriate marketing initiatives maximize sales business main focus also maintain workplace structure peace sales associate jun 2011 feb 2014 company name city state would ensure giving exceptional service throughout entire shopping purchasing experience balanced needs multiple customers simultaneously fastpaced retail environment kept store clean maintained organized stock shelves informed customers product best suits services offered company selected product demo party host processed sales transactions accurately timely fashion education high school diploma june 2012 leuzinger high school city state gpa gpa 38 national honors society 200912 president advancement via individual determination club 201112 class rank 12 118 overall gpa 38 national honors society 200912 president advancement via individual determination club 201012 secretary key club 201012 office aid teachers assistant bachelor science psychology communication major 2016 california state university channel island city state psychology communication major honors psychology society mentor tutor first year students community service spark los angeles ca 2015 community service gap rolling hills estate helped running spark night simple task greeting providing visitors proper directions meals wheels america long beach ca 2006present twice year prepare feed less fortunate habitat humanity los angeles county ca 2011 2012 directed task assisted built small projects lawndale library 2009 2011 twice month tuesday would help kids school program,ARTS
sales associate experience 042016 current sales associate company name city state help customers pet problems assist choosing right products pets 062014 082014 office secretary company name city state organized storage area full papers transferred computer easier access helped run errands coworkers boss 022014 042014 waitress company name city state waited customers cleaned necessary thing instructed assisted preparation dishes education training 2017 high school diploma communication arts graphicadvertising design edward r murrow high school city state took various media classes graphic design multimedia design looking majoring advertising graphic design languages fluent two languages english russian know basic lines french read works french skills use photoshop illustrator use computer well,SALES
franchise owner career focus experienced professional skills product development customer service relations department operations organizational structure development extensive knowledge hiring training development team buildingleadership multiple areas specifically consumer insights trend analysis field research product research summary skills business management development strategic tactical planning cost control analysis quickbooks weekly payroll team building leadership new business set personnel recruiting training opportunity identification process improvement creation relevant experience expertise development execution marketing strategies experienced social media digital marketing proven competency brand creation service offerings solid reputation fiscal responsibility budget management well versed payroll management procedures excellent ability prioritize effectively complete multiple tasks great communicator strong interpersonal skills ​ professional experience 102006 112016 franchise owner company name city state developed directed preopening marketing activities business ensuring brand recognition territory successful store launch researched market competitors industry trends identify potential new products services developed implemented yearly marketing strategies including social media print tv digital advertising formulated comprehensive business plan complete clear actionable sales goals targets developed implemented strategies related operation business including limited marketing sales staff development customer satisfaction monitored sales service records investigated discrepancies determined staffing requirements interviewed hired trained new employees tracked evaluated staff performance handled promotions terminations created daily weekly monthly individual team goals order ensure business duties met timely manner created innovative bonus system helped cut employee turnover rates half less year prepared completed biweeky payroll accurately timely manner employees prepared filed financial statements balance sheets income statements evaluated cost reduction program improvement needs analyzing financial data entered revenue expense transactions prepared expense reports provided quarterly updates expeditiously responded inquiries corporate headquarters 042012 122013 department supervisor company name city state developed monitored processes ensure delivery consistent high quality cost efficient service clients reduced outstanding receivables 32 million 6 million less 12 month period implemented imaging program improved efficiency service clients 60 saved company 30000year shipping costs reduced 20 hours per week ftp full time personnel developed successfully implemented new sop efficiently convert financial data loadable file reconcile clients outstanding receivables saving total 40 hours per week ftp developed implemented reporting tool efficiently track manage sensitive data sent shore facility mexico contributed elimination 10 hours per week ftp managed support 60 clients pharmacy financial reconciliation system developing tools streamlined data allowing upper management teams collaborate identify current status business efforts allocated meet clients deadlines deliverables implemented strategies across teams reduced turnaround time processing receivables 48 hours 24 hours without need additional human resources key resource team project tasked assisting companys group development implementation brand new platform would allow company improvement efficiency 80 specifically participated user acceptance testing multiple applications new platform 022006 122007 customer development analyst company name city state responsible analysis retail data including sales inventory levels sell thru key financial metrics assist walmart management identifying business opportunities sales trends micromarketing opportunities identified opportunities recommended communicated executed shortlongterm strategies enhance business relationship hbi walmart drive sales growth responsibilities also included developing plans completing online purchase order inputs information accurately loaded walmart system reviewing walmart files via retail link insure system accuracy prior shipments 022003 022005 merchandising assistant company name city state worked merchandising activities design production process new ventures line size brand including marketing research product development sourcing created directed entire line plan included design fabrication style numeration color country origin allowed business units track product development start finish worked directly new york design department well technical design team ensure product development product delivery timely manner 022001 022003 exports specialist company name city state managed daily execution export documentation activities shipments going mexico central america caribbean directed prepared audited data documentation internal cost pricing inventory purchasing ensuring compliance us foreign customs education 2002 bachelor arts international business salem college city state international business 1997 advertising degree catholic university manizales city colombia languages fluent spanish english conversational portuguese skills advanced excel word intermediate power point quickbooks,APPAREL
public relations liaisonsales representative professional summary driven compassionate healthcare professional 15 years handson experience fastpaced corporate medical facilities hospital environments versed employee management leadership public relations event coordination management sales marketing account management business relations office management database management public speaking human resources professional customer service skill highlights staffing management ability proven patience selfdiscipline motivation techniques specialist confident public speaker conflict resolution government relations knowledge personal professional integrity sound decision making staff training development effectively influences others cultural awareness sensitivity critical thinking proficiency fundraising major donor development relationship team building professional experience public relations liaisonsales representative 082014 042015 company name city state responsible communications medical professionals health care organizations stakeholders provide information public build relationships medical groups government agencies miamidade fire department work force miamidade court house south dade government center miamidade police department miamidade public library miamidade public schools including elementary middle high schools palmetto bay city hall mayors office cutler bay city hall homestead city hall florida city mayors office perdue medical center jackson south hospital healthsouth rehabilitation center miamidade blackpoint water sewer turkey point power plant etc aimed build greater understanding health care issues encourage public adopt healthier lifestyles contacted potential customers hospitals clinics doctors offices rehab facilities nursing homes present medical products equipment arrange appointments doctors pharmacists hospital medical teams deliver presentations doctors practice staff nurses gp surgeries hospital doctors pharmacists retail sector build relationships medical staff perform product demonstrations installations application support improve product knowledge techniques travel throughout assigned territory support physicians staff patient evaluation utilization millenniums medical products research competitors gather analyze deliver information field allow company develop strategies products appropriated quality safety testing market coordinate issues key clients sales service support customer services marketing finance take orders disburse receipts estimate time date delivery help installation setup equipment stay informed activities health services particular area area managercommunity relations coordinator 092009 092014 company name city state charge operational activities partnership development community liaison goal attainment within assigned territory consisting palmetto bay cutler bay goulds perrine zone 1b managing monthly goals community support blood drives based blood drives coordinated three months advance meet projected unit usage analyze area demographics ensure projection accuracy per day adequate blood drive based areas blood need deferral percentage rate donor population factored increase likelihood success foster good relationships area groups community liaison educate local contacts regarding onebloods mission purpose providing assigned territory safe robust blood supply conduct presentations large business groups gatherings goal instilling giving mentality donate blood instructing community importance blood donation purpose saving lives pros cons giving blood specific area cases donation supported relevant information motivates giving attend network local community events create new liaisons organizations may support company provide information public build relationships medical groups government agencies miamidade fire department work force miamidade court house south dade government center miamidade police department miamidade public library miamidade public schools including elementary middle high schools palmetto bay city hall mayors office cutler bay city hall homestead city hall florida city mayors office perdue medical center jackson south hospital healthsouth rehabilitation center miamidade blackpoint water sewer turkey point power plant etc create goodwill helping communities assigned territory coordination food toy drives underprivileged disadvantaged disabled manager human resources office manager 012003 012009 company name city state effectively managed avisenas human resource operation performance reviews employee retention programs employee compensation disciplinary action terminations actively maintained pipeline qualified candidates aggressive recruitment strategy encompassing job postings candidate interviews background checks eligibility verification new hire orientations drove development employee training retention recognition programs responsible analyzing payroll processing data 300 employees compliance applicable wage hour laws education training associate arts human resources 2007 university miami city state united states skills sales software salesforcecom tapscan public relations software bacons mediasource factiva microsoft office suite outlook ms word excel powerpoint human resources ez labor time attendance software adp payroll system great plains software,PUBLIC-RELATIONS
science teacher summary dedicated teacher adept challenging students reach full potential ensures every student progressing held high expectations highlights skills computer proficiency microsoft word excel power point lesson planning expertise tutoring experience standardized testing iep familiarity experience 092005 current science teacher company name city state 7th 8th grade implemented 8th grade curriculum various methods techniques reflect ccss created learning environment enabled students take risks comfortably express ideas explored implemented various forms differentiated instruction included smart board elements powerpoint presentations various media every lesson order model technology driven instruction 092004 092005 substitute teacher k6 company name city state implemented curriculum children following teachers plans assigned lessons corrected homework encouraged students understanding others 092003 112003 teacher assistant company name city state implemented group literacy lessons assisted students deficient areas 091996 012003 special education teacher company name city state assisted head teacher planning curriculum developed individualized lesson plans meet students iep goals maintained daily records regarding childrens developmental progress education masters science education special education touro college city state us masters science education special education touro college bayshore new york june 2006 bachelor science early childhood education city college city state us bachelor science early childhood education city college new york new york september 2003 certifications 1 new york state permanent teacher certification n6 2 new york city permanent certificate teaching n6 certified mentor 2014present affiliations •field trip coordinator 2007 present •urban advantage teacher science program 2013 present •stem coordinator 2014present affiliated nyu university •certified mentor – 2014present •stem point coordinator district 13 science fair 2014 skills computer proficiency microsoft word excel power point,TEACHER
assistant manager hr professional summary looking challenging position utilizes skills hard work provides opportunities learn contribute organization want see active contributor team ambitious people thereby enhance knowledge personality human resource professional 4 years rich experience recruitment organization developement time management training development performance management employee engagement tpm audit worked assistant manager hr generalist profile varroc polymers pvt ltd manufacturing unit assisted hrm sap unit possess strong communication interpersonal problem solving skills analytical skills strong communication collaboration team building skills proficiency grasping new technical concepts quickly utilise productive manner fast learner demonstrated ability learn master new skillstools even strictly harsh deadline mentor groom resources skills sap r3 47 ms office word excel power point outlook internet applications good understanding sql html css javascript operating systems windows 95982000xp functional knowledge recruitment organization management time management payroll benefits personal administration training development ess performance appraisal work history assistant manager hr 092012 082013 company name generalist profile recruitment training development performance appraisal employee engagement audit saphr pa personnel administration defined enterprise structure personnel structure pay scale structure enterprise linked pay scale enterprise structures configured user parameters number range intervals personnel numbers configured personal data customized basic settings personnel administration customized personnel actions reason change personnel action configured personnel area groupings employee groupings assigned personnel area company code performed various personnel actions specifically hiring employees performing organizational reassignment change pay termination pa30 pa40 pa10 pa20 recruitment selection involved full life cycle recruitment process induction new joiners preparation job description roles responsibilities department training development responsible establishment implementation maintaining effective training development system organization deployment competency model competency mapping skill mapping training need identification employees pms idp workmen skill matrix preparation circulation annual well monthly training calendar per qms isots 169492009 ohsas designing developing training procedures modules training syllabus activities consonance training requirement faculties organizing internal external training programs obts events workshop creating pre posttraining assessment tools evaluationeffectiveness written test feedback form gauge present skill gap preparation training budget cost reduction initiatives employee engagement build connect employees families per part engagement initiative conducting welfare sports events new initiatives medical support benefits cascaded business plan goal unit level formal informal communication set organized various activities like gettogether birthday painting competition safety day celeb kaizen competition sports activity auto related games etc performance management coordination functional heads setting kras employees timely distribution performance appraisal form departments involved mid review yearly appraisal delivery appraisalpromotion letters time also used take care performance review trainees probationers statutory compliance grievance handling involved provident fund gratuity labour welfare fund factory license renewal contract labour management labour welfare standing order resolving ir issues plant tpm appointed tpm etpillar head plant responsible education training staff workers per tpm method audit responsible facing various customers audits like mm gm bajaj vw etc isots 169492009 emsohsas tpm audit administration management monitoring canteen housekeeping security vehicle management stationery guest management hr initiatives started various hr activities plant level like suggestion scheme coffee hr connect home skip level meeting knowledge sharing birthday celebration appreciation employees established cafeteria library assistant manager hr 072010 072011 company name maintain hr database generate various hr reports required management maintain organizational structures create positions jobs sap provide support hr administration pay bonus review providing reports stats senior managers supporting hrbps collation work maintain attendance leave employees sap involved full life cycle recruitment process boarding preparing updating organizational chart making head count well requirement report hr mis preparation job description roles responsibilities department responsible establishment implementation maintaining effective training development system organization started various hr activities plant level like suggestion scheme coffee hr connect home skip level meeting knowledge sharing birthday celebration appreciation employees established cafeteria library timely distribution performance appraisal form departments involved mid review yearly appraisal delivery appraisalpromotion letters time assistant manager hr 052008 052010 company name overlooking recruitment process providing best fit client per requirement understanding requirement position terms competencies experience etc sourcing suitable profiles various sources per requirement interviewing potential candidates interest check requirement judge suitability coordinating client confirm profile suitability scheduling interviews till final selection keeping record operations deal various recruitment enquires keeping excellent relationships clients whilst helping find best employees business education bachelor education bed education 20142015 magadh university city mba human resource 20062008 xavier institute social service city human resource bachelor science bsc biotechnology 20022005 ranchi university city skills basic benefits budget business plan cost reduction css client clients database delivery designing full life cycle functional hiring html hr internet applications iso javascript letters excel ms office outlook power point 2000 windows 95 98 word ess mis enterprise operating systems organizing organizational painting payroll performance appraisal performance management personnel promotion recruitment requirement safety sap sap r3 47 saphr scheduling scheme sql time management training programs written,HR
substitute teacher skills outlook excel word powerpoint quickbooks onenote experience 092016 current substitute teacher company name city state design learning environment meet educational development objectives responsible classroom schedule subject matter selection materials media development learning activities documentation plans establish positive relationships students parents fellow teachers school administratorsstaff provide regular feedback parents regarding work behavior class 092015 042016 maintenance technician company name city state managed 100 lots ensured maintenance requests fulfilled timely matter maintained electrical plumbing landscaping informed management potentially dangerous electrical equipment faulty instrumentation recommended new equipment maintenance procedures facility manager 042012 062014 sales associate company name city state enthusiastically conversed customers purchase needs available products inquired buying experience item preferences future purchases tracked inventory prepared promotions setting displays adding signage retagging merchandise recommended appropriate items direct lead customers selections education training bachelor arts business administration management eastern oregon university city state business administration management skills buying experience documentation inventory selection materials excel outlook powerpoint word plumbing quickbooks,TEACHER
senior associate business development professional summary background includes military service united states marine corp united states army strong formidable leader able manage individuals well large groups keys skills include developing strong public relationships helping others develop winning attitudes personal levels strong problem solving skills able adapt rapidly changing situations stressful situations displays strong work ethics morals creating great winwin situation client investor funding source following clients ensure satisfaction answer questions may prospecting referrals creative approaches setting achieving targeted contract goals needed superior knowledge negotiations effectively help clients investors make sound decisions contact high profile investors spark interest client offerings using investor database negotiating fees price offerings investors clients car sales november 2013 understands automobiles studying characteristics capabilities features comparing contrasting competitive models inspecting automobiles develops buyers maintaining rapport previous customers suggesting tradeins meeting prospects community activities greeting dropins responding inquiries recommending sales campaigns promotions qualifies buyers understanding buyers requirements interests matching requirements interests various models building rapport demonstrates automobiles explaining characteristics capabilities features taking drives explaining warranties services closes sales overcoming objections asking sales negotiating price completing sales purchase contracts explaining provisions explaining offering warranties services financing collects payment delivers automobile provides sales management information completing reports updates job knowledge participating educational opportunities reading professional publications enhances dealership reputation accepting ownership accomplishing new different requests exploring opportunities add value job accomplishments ability work well team atmosphere ability multitask fast paced environment team player help others learn others needed strong problemsolving analytical quantitative skills good oral written communication skills able express ideas information clear concise manner professional presence interact executive management investors ability balance multiple projects simultaneously key dates deadlines ability work effectively diverse personalities resourceful reliable getthingsdone kind person willing take responsibility held accountable really position possession current valid california drivers license insurance reliable transportation core qualifications clientfocused resultsoriented quick learner contract negotiationreviewdrafting filerecords maintenance microsoft office goaloriented excellent negotiating tactics business negotiation cold calling sales force experience senior associate business development january 2015 current company name city state working private hard money lender negotiator real estate contracts business development working brokers clients secure funding real estate projects commercial residential business acquisitions build maintain financial relationships investors brokers funding partners ceo january 2011 current company name city state reestablished brokering business real estate meltdown llc state nevada owner operator good standing secretary state duties include limited successfully negotiating large contracts valued excess 23 million dollars clients investors funding sources display following attributes vital business business protocol responding investor client leads timely answering questions providing information ideally setting appointment meetings three way calls followingup leads assist needed funding phase ready financial decision purchase ceo january 2001 january 2005 company name city state infantry soldier iraq war veteran oct 2008 structured lane organization llc records nevada secretary state limited liability corporation main function brokering real estate notes annuities structured settlements main skill contact high profile investors spark interests client offerings using investor databases points contact negotiating fees price offerings investors clients interested parties field radio operator communication specialist january 1983 january 1987 company name city state education associate degree sport psychology 2012 national university city state usa high school diploma 1983 midfield high school city state usa associate arts golf management 082011 pgcc professional golfers career college city state usa professional golf management city state 2011 present sport psychology audio sound therapy side study bachelors degree progress professional affiliations veterans administration personal information fair play golfer reading learning communicating interest outside golf horses traveling outdoor activities jet skiing outdoor lunches spouse many things want little time outgoing energetic fun around business setting type roll sleeves grab task hand due military background able make quick decisive decisions work stress currently looking next career move life embrace energetically right employer trainable still strive learn least one thing every day interests shadow valley golf course boise idaho caddie services 20092010 ontario golf course ontario oregon volunteer course maintenance 20092011 soboba classic nation wide tour volunteer 20092010 lpga pro kraft nabisco mission hills country club pro caddie 2011 professional golfers career college associates degree golf instruction 20092011 skills acquisitions audio bachelors business development contracts client clients databases financial notes meetings money negotiating negotiator oct progress psychology real estate settlements sound structured additional information medals us army good conduct medal us marine corp good conduct medal national defense service medal us army good conduct medal us marine corp good conduct medal national defense service medal golf experience shadow valley golf course boise idaho caddie services 20092010 ontario golf course ontario oregon volunteer course maintenance 20092011 soboba classic nation wide tour volunteer 20092010 lpga pro kraft nabisco mission hills country club pro caddie 2011 professional golfers career college associates degree golf instruction 20092011 fair play golfer reading learning communicating interest outside golf horses traveling outdoor activities jet skiing outdoor lunches spouse many things want little time outgoing energetic fun around business setting type roll sleeves grab task hand due military background able make quick decisive decisions work stress currently looking next career move life embrace energetically right employer trainable still strive learn least one thing every day,BUSINESS-DEVELOPMENT
engineering technician summary work engineering technician fault isolation area saving medical devices electrical failures could reworked site depend electrical failures delivering 1200 per device saved site implement new electrical test location affect yield per site medical devices machinery cost 5k equipment reducing electrical disposition operator overtime work experience engineering technician january 2013 current company name city state work engineering technician fault isolation area involves electrical disposition medical devices fails different electrical test manufacturing process preventive corrective maintenance equipment electrical tester machinery equipment involve manufacturing process develop documentation iq oq pq iqp ppq others documents validate new electrical machinery arrives site troubleshoot medical devices fail daily electrical process operating customs software developed company power supply pico amp meter source meter dmm digital phosphor oscilloscope custom software first article inspection new fixture arrive site installation operational qualification protocol 3 new different electrical testers monthly preventive corrective maintenance electrical testers troubleshooting electronic circuit boards electronics modules part equipment daily production first pass yield report electrical production process evaluate failures report work soon possible machinery continuous electrical failures impact daily production targets soldering experience throughhole surface mount technologies repair cables connector electronic fixture assembly esd sensitive environment assembling wiring new equipment arrive site using schematic diagrams instrument technician january 2011 january 2012 company name city state addecco service daily calibration instrument used manufacturing areas used manufacturing process monitoring temperature humidity rooms products develop ensure good quality products technical work involved repair installation troubleshooting loop checking calibration equipment process control systems used manufacturing analytical labs preventive maintenance work involves monthly calibration equipment psi gauges temperature humidity chart recorders conductivity sensors torque testers used packaging area ph sensor flow meter instrument etc daily weigh balance calibration used analytical labs manufacturing process rooms mettler toledo sartorious etc project manager assistance january 2005 january 2011 company name city state work projects estimation electrical mechanical instrument installations instrument electrical mechanical maintenance pharmaceutical biotechnology facilities work intern contractor amgen maintenance technician utilities electrical mechanical technician preventive corrective maintenance pneumatics valves ball valves exhausts fans instrument ait te speed sensors flow meters pit lit following gmps sop documents work installation troubleshooting equipment repair following gmps documentation report malfunction findings cause problem work development executed implementation validation protocol new equipment ensure meet design specification site regulation participate improvements new corrective preventive maintenance get equipment risk education bachelor science electrical engineering 2009 polytechnic university puerto rico polytechnic university puerto rico pr bachelor science electrical engineering 2009 gpa 250300 accomplishments accomplished proactive engineer entry level experience programming testing analysis design possess extensive educational qualifications bachelor degree science electrical engineer minor control system design recognized strong adherence safety ability work well team member leader exceptional work ethic proven technical interpersonal communications training skills core competencies professional strengths include certifications ait languages spanish skills maintenance corrective maintenance documentation industrial machinery preventive maintenance sensors biotechnology electrical mechanical estimation hydraulics mechanical technician pneumatics project manager sop manufacturing process apqp assembly circuit boards dmm electrical test esd first article inspection inspection medical devices oscilloscope production process schematic soldering surface mount test engineer throughhole wiring calibration control systems packaging process control sensor temperature humidity control system design electrical engineer engineer entry level ieee mechanicalelectrical engineer proactive self motivated testing training electrical engineering pr public relations,ENGINEERING
project administrator engineering summary consistent team leader great analytic interpersonal skills highly focused achieving maintaining excellent customer relationships assist achieving organizational goals 10 years progressive experience accounting property accounting project administration deliver consistent contributions increased productivity decreased cost produced strong revenue gains teambuilding selfmotivation development highlights flexible team player analytical reasoning financial statement analysis compliance testing knowledge strength regulatory reporting budget forecasting expertise account reconciliation expert adobe software proficiency complex problem solving strong organizational skills expert customer relations general ledger accounting flexible team player advanced computer proficiency pc mac flexible team player flexible team player flexible team player flexible team player expert customer relations advanced computer proficiency pc mac experience project administrator engineering jan 2007 jan 2009 company name city state direct reporting responsibilities executive vice president maintained general ledger financial statements financial reports analyzed interpret monthly variances trends budgets actual results developing projections forecast prepared monthly billing base contracts project progress report workinprogress report prepared analyzed quarterly backlog report forecast revenues employees productivity reconciled monthly bank statements deposit daily cash receipts used aia documents prepare prime subconsultant contracts audited approved subcontractors invoices process payment assisted controller year end audit monitored job cost report ensure employees charging correct projects year end cam reconciliation rental properties prepared monthly invoices tenants compliance lease agreement process bank deposit updated accounts receivable project administrator jan 2000 jan 2007 company name city state prepared monthly billings revenue forecast prepared financial reports analyzed variances prepared office earnings report distribute officers prepared rate schedule use contract proposals prepared project status reports monitoring costs charges associate project attend department meetings advised project managers project overruns reviewed consultant invoices code correct project numbers general ledger accounts prepared monthly cash flow projection prepared standard forms 295 294 reports semiannually government prepared tax reports quarterly semiannually several states assisted controller year end audits coordinated insurance company provide insurance certificate clients senior staff accountant jan 1998 jan 2000 company name city state prepared analyzed financial statements monthly basis reconciled process employees expense report american express charges reviewed analyzed general ledger monthly basis reconciled monthly bank reconciliation daily cash reconciliation process bank deposit updated accounts receivable project accountant jul 2009 current company name city state aligned financial activity regulations gaap provide weekly cash forecast eastern region ensure accurate timely billing external internal customers update project budgets projects assign calculate recognize revenue accordance us gap projects setup aspects new projects includes budget contract information revenue recognition base contract perform monthend close procedures pertaining billing accounts receivable baddebt provisions contingencies journal entries reconciling monthly meeting director operation regards project income statement ​ education mba business administrator 2005 american intercontinental university city state business administrator ba accounting 1997 florida international university city state accounting skills accounts receivable aia bank reconciliation billing billings budgets daily cash receipts cash flow consultant contracts controller clients financial financial reports financial statements forms general ledger general ledger accounts government insurance meetings excel microsoft office applications office powerpoint pivot tables presentations prime progress proposals express reporting spreadsheet tax timberline,ENGINEERING
construction administration observation professional summary motivated construction manager highly effective finding best methods possible complete exceptional construction projects strong knowledge civil engineering principles concepts skills osha certified excellent customer relations general contracting professional subcontractor management knowledgeable construction safety best building practices interior exterior renovation scaffolding fall protection plan fpp strong interpersonal skills design experience project scheduling building systems services work history construction administration observation 052009 092014 company name – city state construction administration observation full project administration planning close duties include limited project planning documentation submittal review cost analysis progress payments quantity review project proposals contract documents project technical specifications design criteria etc preliminary engineering reports cost estimation engineering reports environmental analysis project planning mapping using arcgis autocad civil 3d 2013 observe report progress multiple projects mainly water waste water transportation civil parking lots landfill improvements reviewed plans specs schematic design preconstruction coordinated utility service providers according project schedules obtained building specialty permits local jurisdictional agencies conducted weekly production operations contractor meetings facilitated stronger communication ability resolve critical issues performed regular job site observations provide direction general contractor personnel conducted critical preinstallation conferences general contractors subcontractors consultants manufacturers representatives worked construction administration consultants plan field observations schedule digitally archived weekly progress technical “ knowledge base ” photographs assigned projects prepared followed required punch lists oversaw entire building turnover process enhancing communication construction management assisted operations group warranty service repairs determined project schedule included sequence construction activities prepared regular interval progress reports guided directed thirdparty inspectors project construction commissioning closeout avoided construction delays efficiently following site inspections timely manner implemented systems improve process efficiency reduce project duration scheduled contractors materials deliveries trained promoted continued education onsite crew members senior construction observer 042008 042009 company name – city state observe report progress multiple projects dealing mainly water waste water transportation civil improvements duties include limited submittal review cost analysis progress payments quantity review field reports photos constructability review design base bid cost review specifications analysis per type project review reviewed plans specs schematic design preconstruction conducted weekly production operations contractor meetings facilitated stronger communication ability resolve critical issues performed regular job site observations provide direction general contractor personnel reported vice president production conformance contract schedule conducted critical preinstallation conferences general contractors subcontractors consultants manufacturers representatives worked construction administration consultants plan field observations schedule digitally archived weekly progress technical “ knowledge base ” photographs assigned projects prepared followed required punch lists oversaw entire building turnover process enhancing communication construction management prepared regular interval progress reports offered technical assistance service providers reported quality performance site site construction managers conducted routine quality audits ensure work progressing per specifications initiated corrective actions avoided construction delays efficiently following site inspections timely manner process engineering assistant 072006 032008 company name – city state observe report data pressure gauges emulsion koch plants throughout refinery equipment operation koch plant around refinery field engineering supervisor 122005 072006 company name – city state design build tanks water piping throughout refinery design build waste water piping including manholes force mains appurtences field engineer 032005 122005 company name – city state project involved 36 inch hdpe waste water improvement project rio rancho nm job consisted ordering materials cost analysis project data collection placement manholes pipe survey data collection asbuilds supervisor 35 employees including superintendant construction observer 082004 072005 company name – city state mainly hired construction observation san juan chama water project city albuquerque large diameter pipeline 72 inch ccp crossing rio grande river tying west side processing plant near alexander blvd observed three different contractors time placing pipe 2030 feet deep residential neighborhoods along main streets laterals observed building dam along alameda blvd paseo del norte processing plant pumped different areas city wells owner operator company name – city state dirt utility contractor throughout state new mexico projects consisted building water waste water pipelines building pads roads subcontracted jaynes gerald martin blue sky builders fhp jg daniels name education high school diploma 1984 del norte high school city state certificate completion accounting 1990 international business college city state continuing education accounting associate science cnm new mexico engineering skills 3d accounting autocad cost analysis data collection documentation grants materials progress project planning proposals san supervisor transportation type additional information gb 98 license state new mexico,CONSTRUCTION
night service representative summary personable responsible professional 3 years retail customer service dedicated maintaining customer satisfaction contribute company success resultsdriven proven ability establish rapport clients looking advance skills customer service sales marketing human relations gain business experience opportunities personal skills qualities include punctuality taking initiative joyful positive attitude commendable finances skills billings first aid take messages languages fluent english spanish experience night service representative 082017 092017 company name city state responsible member check incustomer service handled member service issues lost found items new membership cards change address eft setup change questions regarding billings payments answered incoming inquiries obtained appropriate information directtransfer calls take messages kept front desk area lobby clean clutter free organized inventory front desk supplies including first aid kits reported operations manager supplies low account manager 032016 102016 company name city state obtained client information answering telephone calls interviewing clients verifying information determined eligibility comparing client information requirements established policies entering client information confirming pricing informed clients explaining procedures answering questions providing information maintained communication equipment reporting problems maintained improved quality results adhering standards guidelines recommending improved procedures updated job knowledge studying new product descriptions participating educational opportunities sales counselor 012014 082017 company name city state generated leads outside inclub marketing called prospective leads schedule guest workouts appointments tours performed tours prospects built value resulted memberships assisted maintenance facility equipment cleansed upheld appliances friendly timely interaction guests team members suggestive selling answering questions handled member service issues lost found items new membership cards change address eft setup change questions regarding billings payments answered incoming inquiries obtained appropriate information directtransfer calls take messages education training graduate 2014 western high school city state tallahassee community college city state,FITNESS
new business development manager summary business leader sales manager collaborative management business strategy new business development accomplished leader strong background complex highvolume revenue business operations proven passion customer service operational excellence demonstrated extreme dedication commitment job duties responsibilities drives positive financial operational performance completion utilizing cross functional team deliver objectives satisfaction customers highlights new customer acquisition trade shows account management special events planning articulate public speaker direct mail campaigns stakeholder relations accomplishments south chamber ambassador month cas certification promotional products industry certified tourism ambassador oklahoma promoted account manager new business development nine months employment experience 022014 current new business development manager company name city state sell market promotional products current prospective customers bring new business accounts inside sales team follow build foundation new customer sales selected accomplishments provide consultation services customers help plan marketing strategy utilize promotional products printing direct mail email marketing achieve 50 increase sales 2014 2015 forged longlasting relationships community suppliers nearby retailers increased store associate involvement log sales orders 2 different software programs accurately upload customer details select inventory quantity delivery date orders regularly meet suppliers determine products high demand champion execution lootfest promotional products tradeshow drew crowd 300 people host 2 lunch learns create positive image business train educate mentor sales representatives acting technical product expert new existing promotional products directly increase sales 10000 monthly 062010 012014 company name city state marketed sold promotional products customers liaised senior management customer locations determine overall business strategy well sales marketing goals objectives selected accomplishments placed correct products customer locations based interview responses closely monitored success failure products constantly reconfigure strategy product offerings increased department sales average 10 year aggressively targeted new customers generated new revenue streams exciting presentations strategies creatively designed marketing programs department specific targeted demographic assisted sales associates obtaining average 10 new accounts month maintained cleanliness overall design showroom rotating product offerings showcase new products optimized product placement drive new interest products 30 092006 062010 inside sales manager company name city state driving force inside sales department directing new accounts towards qualified inside salespeople effectively trained onboarded mentored sales associates ensure continued success selected accomplishments managed 95 graphic work submitted sales department provided critical input graphic design based customers profile demographic audience ran reports analyze sales performance raw data compiled information reports senior management adjusted sales strategy steadily increase sales 20 quarterly delivered projects time within specified budget continually searched cost time savings met exceeded expectations project drafted new policies procedures sales department new account acquisition department education rose state college city state taken business marketing classes associate arts advertising public relations wichita state university city state advertising public relations cas certification ppai industry specific program business marketing sales november 2015 continued skills budget business strategy consultation customer relationship management delivery direct mail directing driving email senior management forecasting graphic design graphic image inside sales inventory marketing strategy marketing market marketing sales mentor new business development optimization policies presentations sales strategy,BUSINESS-DEVELOPMENT
sales summary focused dedicated insurance professional motivated provide superior customer service drive sales cold calling referrals strategic outside marketing activities highlights selfmotivated driven clear articulate phone manner cheerful energetic dependable property casualty products exceptional interpersonal skills excellent communication skills strong salescloser cold calling accomplishments consistently qualify sales bonuses exceeding sales targets items well monetary goals experience sales 022015 122015 company name city state exceeded sales goals 24000 one months time generated new leads weekly contacted new existing customers discuss needs could met specific products services responded customer inquiries timely manner retained policyholders annual renewal period interviewed prospective clients learn financial needs discuss existing coverage cold calls 102014 022015 company name city state marketing telemarketing personal commercial lines generated new leads weekly developed life insurance commercial insurance leads meet monthly sales targets receptionist telemarketer marketing 052014 102014 company name city state implemented consultative selling approach inbound calls acted liaison inside representative personal commercial lines implemented consultative selling approach inbound calls processed applications payments corrections endorsements cancellations called warm leads week expand client base cold calls 112012 012014 company name city state called hundreds warm leads week expand client base clerical claims representative retention officer 052009 112011 company name city state implemented consultative selling approach inbound calls promoted client retention highquality service follow maintained detailed account records contact logs managed receptionist area including greeting visitors responding telephone inperson requests information maintained front desk reception area neat organized fashion served central point contact outside vendors needing gain access building planned meetings prepared conference rooms created weekly monthly reports dispersed incoming mail correct recipients throughout office assistant manager 052007 082009 company name city state delivered excellent customer service greeting assisting customer addressed customer inquiries resolved complaints stocked restocked inventory shipments received directed supervised employees engaged sales inventorytaking reconciling cash receipts completed series training sessions advance assistant manager store manager maintained daily record transactions trained staff deliver outstanding customer service teacher 082007 032008 company name city state routinely met students parents regarding inclass issues learning interruptions discuss solutions received high remarks creativity classroom lesson plans instructional techniques students parents faculty created enforced childbased handson curriculum promote student interest receptive learning designed lesson plans focused age levelappropriate material teacher 082006 052007 company name city state promoted good behaviors using positive reinforcement method established safe play environment children supervised children field trips local parks fire stations zoos encouraged children understanding others maintained childfriendly environment access outdoor activities teacher 082004 052006 company name city state combined discipline plan effective measures various lesson plans increase concentration participation progress student accountability received high remarks creativity classroom lesson plans instructional techniques students parents faculty asst testing administratoryouth opportunity asst 091998 122001 company name city state maintained regularlyscheduled office hours advise assist students established course websites make updated handouts resources available students times proctored exams kinds introduced students concepts college writing education bachelors degree education 1986 hyles anderson college city state advanced coursework 18 credit hours toward masters degree bachelors degree education bob jones university city state skills honest reliable driven enthusiastic people person self motivated,SALES
finance operations supervisor manager professional summary looking position manager company provides open environment many opportunities continuous growthi highly motivated achiever recognized combining program excellence integrity innovation best practices disciplined attention achieving immediate longterm goals objectives core qualifications microsoft office 2010 window xp word power point excel access vista people soft ensemble vantivenewt agent works web client totalviewiex internet explorer 1sourcecenter connecticare call support tools amdocs exony cisco systems 10key touch strong leadership skills exceptional resolving complex problems excellent communication skills verbal written good presentations conducting trainings employees energetic creative great ability motivate others great interpersonal skills ability resolve customer complaints internal conflicts timemanagement multitasking skills experience company name city state finance operations supervisor manager 091999 022012 company name city state customer relations manager 032012 current supervise manage daily operations employees successfully led key projects resulted employee monthmonitor employee performance ensure goals objectives met andor exceed quality control techniques utilized employee responsible customer satisfaction implementation performance service standards related sprint nextel direct service prepare daily reports key milestones management tool ensure performance levels employee properly documented use midyear annual evaluations ensure new hires familiar day day administrative operations organization necessary tools perform daily tasks efficiently effectively field questions necessary counsel employees defining career work related goals objectives advise employees necessary opportunities andor training would enhance career opportunities company knowledge principles processes providing good customer personal service developed yearly monthly team building actives employees upper management responsible tracking customer claim information system database negotiating resolution complaints handled local level processed complaints resulted 95 resolution satisfaction customer company assist customers routine requests questions concerns regarding various store policies accounts research billing inquiries ensure customers receive best service possible work conjunction upper management director identify performance gaps develop departmental budget controls operations provide written verbal feedback regarding work results develop implement processes andor operational improvements enhance efficiency effectiveness operations ensure productivity meets exceed service quality standards successfully developed implemented several creative employee incentives processing regional government corporate collections establishing new accounts successfully refined implemented new projects focused aiding center processing collections efficiently effectively closing gaps process prepare daily reports collection customer care receipt transactions disbursements reconcile daily accounts payable accounts receivable cash receipt transactions general ledger ensure monetary transactions properly documented review monitor reports required ie daily time sheets budgets etc interface business units ensure timely completion work outstanding interpersonal motivational presentation driving business decisions think strategically order create vision set company direction generating innovative ideas costeffective ensuring profitability company implementing change work process optimize productivity presenting monthly performance monthly review meetings ensuring employees adhere companys rules sync companys mission value delegating tasks subordinates negotiate manage agreements business contract process managing client relationships build reputation excellent service generate repeat business informed customers advantages ease use credit cards company offers education early childhood education computer science 1996 certificate early childhood education early childhood education 1995 community c college denver city state usa certificate early childhood education early childhood education 1996 emily griffith opportunity school city state usa diploma general studies 1993 george washington high school city state usa gpa rewards recognition 20042006 circle excellence recipient 2012 crown perks winner 2013 crown perks winner 2014 pinnacle perks winner professional affiliations owner nonprofit organization co founder executive director lug n nuts car club member colorado lowrider alliance skills 10key touch accounts payable accounts receivable administrative billing budgets budget cisco closing interpersonal credit client customer satisfaction customer care database direction driving general ledger government internet explorer team building director managing meetings access excel microsoft office power point window word works negotiating people soft policies presenting processes quality quality control research vantive vision vista written,FINANCE
senior product development manager summary product development sourcing retail professional respected retail professional leverages expertise production negotiation supplier management relationship building skills drive deliver solid business results highly adept working crossfunctional teams key stakeholders maximize business opportunities strong leadership skills demonstrated success managing initiatives varying scope sizes working collaboratively optimal results skills team leadership global experience project management problem solving budget management product launch process improvement innovation client relations contract negotiation experience senior product development manager jul 2015 current company name city state ​ created robust product development team interacts design sales partnership parent company tal worlds leading manufacturer mens high quality dress shirts created structure organization build product development team executes strict time action guidelines developed processes systems improve workload efficiencies improve timing deliverables worked maintain focus execution encouraging innovative thinking ideas conducted intensive competitive shopping activities store line worked across design sales external customers deliver 100 million cost annually sourcing senior manager jan 2007 jan 2015 company name city state sourcing senior manager 2007 – march 2015 2014 2015 womens sweaters 100 million cost 2012 2014 mens knits 120 million cost 2011 2012 mens wos sweaters 100 million cost 2007 2010 woven bottoms 100 million cost served key member jcpenneys private label sourcing team leveraged extensive knowledge cotton rich products fabric construction garment production drove execution strategic global sourcing activities including vendor supplier selection negotiation quality control critical project management ensured sourcing plans strategies aligned business objectives maximize profit growth margins traveled extensively maximize business opportunities evaluated factory capabilities visited apparel operations egypt bahrain bangladesh india vietnam china hong kong managed key vendor relationships collaborated international buying office buyers designers product development teams procure quality garments met buyer costs targets produced cost savings millions dollars multiple programs allocation manager feb 2003 feb 2006 company name city state led directed team allocators across multiple buying offices managed allocation 200m merchandise 1100 stores annually drove continuous improvement initiatives enhanced operational efficiencies including special focus managing inventory top stores implementation allocation system resulting increased sales revenue collaborated buying merchandising marketing teams determine merchandise allocation optimize sales performance monitored analyzed sales demographic data drive continuous improvement sales profit senior project manager business operations feb 2000 feb 2003 company name city state provided leadership oversight management multiple key initiatives within various business units budgets ranging 2m 20m managed overall scope design resources testing deployment implementation training company wide systems launch drove strategy processes revolutionize companys buying operations leading improved efficiencies profitability supported business operations division worked crossfunctional team including buying planning allocation developed implemented companywide allocation system created training documentation led training 200 newly hired allocators prior experience sr assistant buyer assistant buyer merchandise manager company name city state education training bachelor science merchandising marketing activities honors textile academy iiiiii cotton inc volunteer samaritan inn mckinney texas collin countys largest homeless shelter volunteer jcp cares jcpenneys volunteer organization skills budget management business operations client relations corporate social responsibility innovation inventory leadership team leadershipmarketing merchandising microsoft office negotiationproblem solvingprocess improvement product development profit project management quality control sourcing,APPAREL
project assistant professional overview aspire challenging position professional organization enhance skills strengthen conjunction organizations goals multitalented respectful assertive willingtolearn young lady whose primary vision improve positively impact world social economic political environments multidimensional vision aspect branching thereof willing zoom enjoy part team shares vision stable stepping stone helping achieve vision core qualifications key competencies flexible uses practical approach excellent report writing communication skills highly computer literate statistical packages inquisitive innovative results oriented initiative eye detail service orientation active listening adminstrative management critical thinking grant writing goal setting implementation program development public relations team building writing accomplishments project management implemented project assistance senior advisor increased agriculture sector productivity education bachelor arts development studies 2014 midlands state university city state zimbabwe development studies high school diploma monitoring evaluation 2015 university zimbabwe city state zimbabwe executive certificate project management monitoring evaluation march 2014 october overall degree class 21 dissertation distinction executive certificate project management monitoring evaluation university zimbabwe achievements certificate postharvest management grading cereals pulses oil seeds certificate fish farming business aquaculture served midlands state university electoral college students representative council src advanced level 2009 2010 denmark training services 3 subjects sociology history divinity 12 points ordinary level 20042008 roosevelt girls high 5 levels thesisdissertation role played netherlands development organization promoting poverty alleviation smallholder farmers domboshava using market based approach snv case 20122014 languages english shona experience project assistant 122014 122015 company name city state company netherlands development organisation snv position project assistant rural agriculture revitalisation programme commercialisation smallholder farming project assistant rural agriculture revitalisation program implemented snv 8 rural provinces 6 million danida funded program coming end 31 december 2015 following components value chain development oil seeds horticulture dairy value chain financing matching grant facility smes eextension agrodealer development pilots studies responsibilities include monitoring evaluation assisting project monitoring evaluation timeous reporting required assisting contribution feedback processes coaching evaluation achieved results client snv assisting proposing corrective measures lessons learnt based evaluations knowledge development communication implementing process documentation knowledge development project facilitate sharing stakeholders developed concept note fisheries assisting ensuring lessons learned shared applied daily practice ensuring submission quality reports local capacity builders support project administration assisting facilitation training workshops report writing coordinating stakeholder field visits keeping agenda date arranging meetings appointments assisting drafting proposals assisting company netherlands development organisation snv agriculture sector intern 062014 082014 company name city state 3 months contract assisting fao funded project aimed sustaining improving livelihoods vulnerable emerging rural farming households zimbabwe thus reduce dependency humanitarian assistance project meant build capacity farmer groups provide essential production marketing business development services members attache 052013 022014 company name city state attaché rarp csf programme agriculture sector may 2013 february 2014 time attached provided administrative programme support back assistance sector specifically rarp csf whilst working agriculture sector acquired understanding development work duties included strengthening documentation process process data collection data entry analysis well contributing towards development case studies related articles publication supporting development data management system ensure safe efficient upkeep rarp programme documents payments compliance processing assisting regular field visits data collection analysis assist coordination stakeholder field visits preparing requests funds support project activities maintaining inventory project assetsresources organizing venues invitations project meetings making travel arrangements taking minutes meetings key events dissemination participating development application monitoring evaluation tools reporting systems sharing project reports activity plans key stakeholders personal information date birth 01 june 1991 citizenship zimbabwean national id 631419015 q24 gender female marital status single fellowships awards passed distinction final year dissertation additional information personal details date birth 01 june 1991 citizenship zimbabwean national id 631419015 q24 gender female marital status single skills administrative approach business development coaching communication skills computer literate concept council client data collection data entry data management documentation drafting english financing funds maintaining inventory marketing meetings oil organizing processes project management proposals publication quality report writing reporting making travel arrangements workshops articles presentations 1 prize giving day headgirl speech 2 presentation project collegues membershipsscholarly societies monitoring evaluation group sustainable agriculture inclusive business forum,AGRICULTURE
marketing public relations manager summary enthusiastic creative visual designer exceptional flexibility resourcefulnessoutstanding time management prioritization skills completing timecritical projectsadept managing heavy workloads focusing designing creative visuallyappealing graphics excellent communication interpersonal client management skills produce outstanding visual productsthrives highly collaborative fastpaced environment highlights graphic design creative direction art direction budgeting vendor subcontractor relations brand strategy industry standard software adobe creative suite photoshop illustrator indesign flash acrobat quark xpress microsoft office word excel powerpoint wordpress blackbaud netcommunity constant contact experience company name design layout production collateral brochures sell sheets advertisements trade show booth graphics flash web demos web banners design layout development online applications interactive demos micro sites home appliance wireless division developed narration scripts flash programming designed rice cooker point roll banner campaign product packaging design layout retail packaging variety sanyo products hello kitty toaster coffee maker waffle maker eneloop rechargeable batteries breast cancer awareness blister retail packaging design eneloop wii remotetm charging system sold costco packaging design layout production air washertm air purification system sold bed bath beyond developed product identity sales brochure air washertm brand highmark funds print collateral design layout production marketing collateral brochures investment kits individual investment products designed direct mail campaigns asset allocations funds developed marketing sales materials brokers use product line brochures monthly quarterly fact sheets posters countrywide print collateral design layout production marketing collateral brochures investment kits fact sheets posters direct mail campaigns countywide home loans countrywide capital markets countrywide security corporation countrywide asset management corporation developed designed branding guidelines full spectrum lending member countrywide family oversaw strategic development consumer well b2b collateral western bagel baking corporation print collateral design layout magazine advertisements coordinated supervised photography entire product line web design designed supervised rebranding development new website westernbagelcom product packaging design layout retail packaging new existing product line marketing public relations manager january 2011 current company name position lies within advancement department responsible art direction design print digital publications materials support admissions department alumni relations volunteer relations summer programs fundraising efforts design supervise production school magazine three issues per year admissions materials brochures annual report invitations programs merchandise street banners projects assigned event photography implemented maintain social media presence facebook twitter created maintain news site wordpress manage outside vendors printing photography writing manage budget calendar partner creative director january 1995 january 2011 company name city responsible designed printed online interactive sales marketing collateralcreative art direction client collateral managed office budget client budget supervised team eight desment advertising marketing campaigns coordinated supervised multidisciplinary team designers programmers copywriters photographers illustrators ensure strategic creative development integrated consistency clients brands project management client interface internal budgeting print management including prepress press checks los angeles county sheriffs department print advertisements marketing collateral design layout print advertisements newspapers magazines design layout production recruiting materials including brochures onesheets folders implemented marketing campaign targeting women ages 2135 media buys responsible creation marketing advertising campaigns outdoor billboard media radio television directed photo shoot deputy portraits managed schedules managed contracted budget education ba graphic design 1 1995 california state university city graphic design languages bilingual spanish skills adobe acrobat photo photoshop advertisements advertising art direction asset management b2b banners brand strategy branding brochures brochure budgeting budget capital markets com creative direction client creative development direct mail flash fundraising funds graphic design graphics illustrator indesign layout marketing marketing collateral materials excel microsoft office office powerpoint word newspapers packaging design packaging photography posters prepress press programming project management publications quark xpress radio recruiting retail sales scripts spanish strategic strategic development television website web design,PUBLIC-RELATIONS
accountant summary results driven award winning accounting auditing professional ten years experience motivated team leader excellent mentor exceptional skills generally accepted accounting principles generally accepted auditing standards interviewing techniques research data gathering financial analysis budget preparation accounts payableaccounts receivable implementing effective internal controls omb circular a133 ms office experience 092015 032016 accountant company name city state evaluated effectiveness financial processes made procedural changes improve child support cashier collections settlement decreased incidence misallocated funds due software glitches documentation mistakes recommended video surveillance system installation safeguarded cashiers participated committees task forces established analyze resolve systemic problems performed financial data analysis 13 million 4700 receipts locate busy periods child support cashier booth noted cashier booth usually busy beginning end month well around holidays interpreted implemented variety policies guidelines proposed findings solutions decrease errors susceptibility fraud utilizing second cash register child support cashier booth cashiers may feel overwhelmed high client volume supervised trained six staff members proper utilization policies procedures insure would less possibility inaccuracies reviewed approved twelve bank reconciliations insure accuracy reconciled child support fee check register daily monthly basis audited child support files reconciled amount child support owed pacses pennsylvania child support enforcement system 092014 092015 administrative specialist ii company name city state posted entered accounting data citys financial database using proper fund codes gathered reviewed supporting detail well recomputed invoices backup documentation authorized invoices payment examined accounting records ensure data correctly consistently recorded identified corrected incorrect entries clerical errors also communicated vendors assist billing disputes prepared bank deposits booked income self inc client savings accounts quickbooks also recorded receipt money orders reviewed evaluated target operating quarterly budgets funds amounting approximately 100 developed reports required federal state monitoring agencies homeless prevention rapid rehousing hprp child adult care food cacfp program within deadlines reviewed relevant regulations contracts laws ordinances procedures governing departmental decisionmaking 042005 092014 auditor ii company name city state evaluated city departments conformity saps standard accounting procedures gaap generally accepted accounting principles departmental policies procedures audited city departments grant compliance cfda catalog financial domestic assistance state requirements assessed federal state grant compliance requirements including laws regulations administrative procedures contract terms general grant stipulations reviewed prior years audit documentation audit report management letter budgetary testimony met department representatives entrance conferences discuss objectives timetables interviewed department officials gain knowledge internal control systems place also prepared internal control questionnaires assist modification audit programs selected audit sample completed attribute testing sample items prepared organized audit work papers formulated findings recommendations based exceptions found investigated cases suspected fraud abuse including noncompliance charter school laws contractual fraud comingling funds overstatement assets financial statements 012003 042005 accountant company name city state searched account histories locate imbalances incorrect entries prepared invoices reconciled asset liability account balances 300 agency contracts accounted 550 per fiscal year established maintained effective working relationships agency officials administrators compiled summarized analyzed financial data concerning accounting transactions performed basic statistical analyses determine trends estimates significant changes examined accounting source documents conformance standard accounting principles departmental citywide procedural directives guidelines legal budgetary restrictions provided technical direction staff six financial service staff members education bachelor business administration accounting fox school business temple university city state accounting professional affiliations assisted auditing emergency medical services ems found 60 philadelphia fire department pfd ambulances met widely accepted standard arriving scene medical emergency less nine minutes ambulance crews overworked demand ems units excessive bronze knighton award national association local government auditors nalga submissions reviewed school district philadelphias charter school office noted 51 63 81 charter schools files incomplete missing items charter agreement articles incorporation proof insurance leaving vulnerable fraud recognized excellence association certified fraud examiners acfe skills accounting administrative agency audit report backup bank reconciliations basic billing budgets cash register cashier catalog clerical conferences contracts client data analysis database decisionmaking direction documentation financial financial statements funds legal money policies processes quickbooks video,ACCOUNTANT
consultant career overview experienced selfstarter highly customer serviceoriented organized possesses strong time management skills qualified customer service rep 13 years detailoriented customer service call center environments offering record successful job performance problem solving experience developing implementing innovative solutions core strengths seasoned conflict resolution telephone inquiries specialist active listening skills system checks troubleshooting resourceful pc expert windows xpvista service solutions expert exceptional telephone etiquette patient diligent vast technical knowledge deadlineoriented accomplishments customer assistance worked company systems live support diligently completed assigned tasks working overtime needed customer service researched calmed rapidly resolved client conflicts prevent loss key accounts customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders work experience consultant 072013 082015 company name city state accounting skills operated computers programmed accounting software record store analyze information formally recognized excellence achieved financial analysis budgeting forecasting ordering products sales consistently generated additional revenue skilled sales techniques product sales crosssold services rate 30 upgrading customers different products product packages market research interviewed clients via market research surveys identify product issues customer needs customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders rental agent 092014 072015 company name city state participated various incentive programs contests designed support achievement production goalsopened assigned new client accountsresearched resolved billing invoice problemsresponsible implementing businessbuilding relationshipbuilding expectations uniquely assigned accounts customers cashier 112009 072014 company name city state prevented store losses using awareness attention detail integrity trained 37 new employees quarterly developed highly empathetic client relationships earned reputation exceeding sales goals achieved high sales percentage consultative valuefocused customer service approach crosstrained provided backup customer service representatives needed computed accurate sales prices purchase transactions worked team member performing cashier duties product assistance cleaning expressed appreciation invited customers return store managed quality communication customer support product representation customer worked strict deadlines responded service requests emergency callouts promptly responded general inquiries members staff customers via mail email fax assisted customers store product complaints guaranteed positive customer experiences resolved customer complaints maintained adequate cash supply cash drawers multiple checkout stations responsible ringing customers timely manner guaranteeing high level customer service recommended selected helped locate merchandise based customer needs desires regularly sought opportunities sell add additional merchandise performed store opening duties including counting cash drawers checking equipment proper functioning organized store returning merchandise proper place generated leads new sales telephone email contact customers customer service representative 042005 012009 company name city state resolved customer complaints concerns strong verbal negotiation skills displayed courtesy strong interpersonal skills customer interactions built maintained successful relationships service providers dealers consumers maintained composure patience face difficult customer situations support customers online billing account issues informed customers issue resolution progress supported customers data connectivity issues provided thorough support problem resolution customers troubleshooter resolved web application issues escalated customer support departments 100 success rate improved reliability supply chain software systems database order processing expert using windows software microsoft power point outlook computer savvy fielded average 48000 customer service calls per day 9 years high call volume call center experience 13 years customer service experience accounts receivable helping customer work accounts explain detail bill recruiter 112004 092005 company name city state analyzed employmentrelated data prepared required reports conducted reference background checks job applicants developed creative recruiting strategies met anticipated staffing needs communicated duties compensation benefits working conditions potential candidates assisted management presentations business reviews communications meetings employed multiple feedback mechanisms analysis continuously improve recruiting process built social networks find qualified candidates organized monthly quarterly reviews associates verified information computer system uptodate accurate eliminated outdated records sending records scanned compiled statistical information special reports created monthly reports records closed terminated records completed chart audits organized billing invoice data prepared accounts receivable expected revenue reports controllers verified logged deadlines responding daily inquiries developed created effective filing system accelerate paperwork processing successfully established effective systems record retention creating database daily correspondence tracking administrative assistant 112003 042004 company name city state drafted meeting agendas supplied advance materials executed followup meetings team conferences managed receptionist area including greeting visitors responding telephone inperson requests information designed electronic file systems maintained electronic paper files served central point contact outside vendors needing gain access building planned meetings prepared conference rooms wrote reports correspondence dictation handwritten notes maintained uptodate department organizational chart dispersed incoming mail correct recipients throughout office made copies sent faxes handled incoming outgoing correspondence organized files developed spreadsheets faxed reports scanned documents received distributed faxes mail timely manner created maintained spreadsheets using advanced excel functions calculations develop reports lists updated confidential employee banking information accuracy speed maintained accounts receivable documentation electronically paper processed bank reconciliations financial reports verify practice proper due diligence handled cash deposits using proper accounting procedures documentation researched resolved collections billing disputes tact efficiency educational background bachelors degree human resources october 2017 university phoenix city state human resources top 3 class highest gpa 3 86 gpa international scholar laureate scholar shrm atlanta chapter business analysis coursework minor business member society human resource management business marketing communications business administration organizational development finance business development danville community college city state united states gpa gpa 386 gpa 386 business marketing communications business administration organizational development finance business development professional affiliations society human resource management international scholar laureate scholar national society collegiate scholars mary kay consultant skills advanced mathematical aptitude superior communication skills cheerful energetic resolutionoriented dependable reliable savvy negotiator exceptional multi taskerpersonnel training development excellent interpersonal coaching skills calm pressure complex problem solving customer relations excellent quantitative skills critical thinker system checks troubleshooting hardware support troubleshooting mac pc expert resourcefulpeopleoriented excellent time management skillscollaborative,CONSULTANT
floaterteacher summary obtain position teaching children core qualifications classroom management cooperative parents motivates students interactive teaching style innovative lesson planning creates positive atmosphere ​flexible positive attitude effective listening communicates others utilizes patience achievements health curriculum lesson planning created taught first health curriculum jewish academy arts sciences curriculum included nutrition myplate portion sizes physical fitness etc new health class grades 35 professional experience 032015 current floaterteacher company name city state work withteach children ages 6 weeks prek enforce rules behavior procedures maintaining order among classes show love compassion children daily basis teach children gods love interactions giving positive praise affection work withassist classroom teachers following schedules lesson plans 012015 052015 physical education health teacher company name city state physical education teacher taught 60 minute physical education classes kindergarten first third fourth fifth grade students along physical education classes also included anatomy muscle bone nutrition safety gymfieldclassroom emphasized daily basis lesson plans developed accordance unit plan semester critical thinking questions andor scenarios created implemented students use daily basis assessments done bimonthly basis various methods paper pencil assessment peer assessment teacher evaluations health education teacher would teach 60 minute classes third fourth fifth grade students ​i created outlineproposal health class granted opportunity begin first ever health classcurriculum assessed students group projects daily pop quizs beginning new lesson 082008 122013 childrens fitness instructormanager company name city state childrens fitness instructor taught physical education nutrition classes children ages 18 months 5 years old made classes fun engaging environment positive nurturing safety top priority classes used positive reinforcement redirection order avoid behavior discipline issues promoted manager stretchngrow august 2013 time manager would hire new coaches needed kept organized prepared teach classes made weekly schedules checked directors schools order find coaches performing issues needed worked special praises needed given going beyond organized professional time manager helped keep coaches organized professional schools happy program kept communication open daily basis coaches emails phone calls texts meetings making easily approachable education 2008 bachelor science education majoring physical education university new mexico city state 2005 new mexico state university city state volunteer activities jazzercise balloon park volunteer basis supervise children childcare room parents participate 60minute jazzercise class room next door duties include playing children entertaining ensuring kids safety care make sure childcare room safe clean arrive also clean room parents picked children also make sure children signed inout parents skills organized person professional positive attitude great keeping open dialogue making easily approachable enjoy working others troubleshooting find solutions problems may arise big communicator great “ team player ” passionate teaching children enjoy positive role model influence lives,FITNESS
director finance summary seasoned certified management accountant financial leader deep broad health care industry experience forecasting financial planning analysis operations reporting strategic planning highlights cma license 43352 strategic financial planning expert experience director finance 072002 current company name city state financial planning analysis leadership support consumer service claims global operations appeals grievances business solutions services payment integrity organizations overall annual sga expense approximately 825m 14000 fte financial oversight onshore offshore vendor relationships annual budget approximately 120m partnered operations leadership reduce operating expense 40m 2014 serving finance lead two operational excellence optimization projects driving anticipated savings 39m 2015 served finance lead consolidation medicare retirement customer service organization annual budget 120m benefit operations served finance lead creation payment integrity organization annual budget approximately 28m 170 fte served finance lead integration acquired service organization total annual budget 35m 90 fte served finance lead creation expansion insourcing rx pharmacy customer service calls benefit operations served finance lead merging dental vision customer service claim functions benefit operations 40m 600 fte consolidation drove savings approximately 100k within team result realized staffing efficiencies manage team six financial analysts director finance uhc mr 012006 012011 company name city state financial oversight various operations organizations across nine internal sites seven vendor locations overall annual budget approximately 175m financial oversight vendor relationships annual budget approximately 45m successfully reduced actual operating expense service centers 24m result increased efficiencies capital benefits elimination unnecessary spend participated finance subject matter expert related integration acquired customer service organization total annual budget approximately 29m served finance functional lead consolidation three customer service departments within company resulting efficiencies approximately 6m financial oversight cost benefit analysis responsibility capital projects excess 5m annually participated finance subject matter expert related acquisition new business totaling 20b completed comprehensive review staff within service centers identified available efficiencies resulting savings approximately 60000 annually designed implemented standardized automated reporting capabilities resulting savings 70000 annually completed cost benefit analysis demonstrating implementation ivr technology equated 650000 annual savings completed cost benefit analysis demonstrating outsourcing appropriate call volume equated reducing cost 34m annually completed cost benefit analysis demonstrating utilizing service center site low cost area equated reducing cost 20m annually created implemented long term forecasting capacity planning models service centers receive approximately 6000000 calls annually managed team two analysts manager operations support planning 032004 012006 company name city state received special performance based midyear merit increase recognized top employee within department consisted 25 employees led team 6 senior business analysts developed partnerships departments including finance training sales account product management improve forecast accuracy 97 created oversaw short long term staffing models capacity planning documents call center clinical operations nonclinical support staff completed presentations executive leadership team around key call center metrics led project implementing advanced capacity planning software resulted optimized hiring staff partnered led project create data warehouse call desktop data led enhanced standardized reporting created critical thinking analysis documents currently part standard training curriculum designed implemented operational reporting intake agents clinical case managers led improved performance reduction cost completed executive level operational reporting provided recommendations executive leadership staffing strategy workload planning future reporting capabilities future client locations workload determined service center location new client implementation tracked seating real estate across 18 sites projected future seating needs based anticipated growth assisted business segments determining staffing needs improving forecasting accuracy report creation design implementation production lead business analyst 072002 032004 company name city state received performance based employee quarter employee year awards created updated short long term staffing models capacity planning documents call center clinical operations nonclinical support staff created maintained short term scheduling tool used build schedules within call center optimize business performance participated project consolidating 12 call centers two accounting overall savings 5m annually built completed monthly executive reports developed partnerships departments including finance training sales account product management improve forecast accuracy 97 senior business analyst 022001 072002 company name city state senior business analyst 101999 022001 company name city state education aas accounting hennepin technical community college city state ms economics florida state university city state ba economics franklin marshall college city state interests hennepin technical community college accounting advisory board member skills financial planning analysis budgeting reporting strategic planning forecasting operations,FINANCE
editor summary detailoriented organized accurate well versed database management strong organizational technical analytical skills successfully manages multiple data entry projects goes beyond given job responsibilities achieve superior results maintain companywide data integrity focused delivering high quality results timely manner highlights strong financial administration grant management budget management goal planning business office administration community outreach team leadership strong problem solver human resources administration workshop orientation presentations excellent organization skills editing proofreading microsoft office products pleasant demeanor filing data archiving customer serviceoriented experience editor sep 2002 current company name city state oversee layout design content featured publications select relevant material issue considering cost benefit generate ideas feature articles writing staff commission work freelance inhouse writers manage writing staff liaise artists photographers arrange copyright permissions raise profile magazine network recruit sponsorships ensure staff meets established deadlines bookkeeping specialist jun 2012 oct 2014 company name city state financial administration oversight accounts receivable ar accounts payable ap insurances contracts monthly recordsplanningreconciliation bank accounts daily invoices primary databases reimbursements petty cash human resources procedures maintaining updated volunteer database contract revision public relations administratorbookkeeper aug 2006 feb 2009 company name city state manage public outreach recruitment relations sponsoringsupporting community programs events conduct group individual information meetings assist potential sponsors goal planning assist identifying addressing barriers complete established goals develop present goal setting workshops orientations provide bookkeeping support managing database conducting relevant analysis project manager profession opportunity grant immigrationrefugee recipients apr 2003 jan 2006 company name city state provide resource information potential students participants ready career search coordinate professional organization postsecondary education institutions recruit attract skilled job seekers grant program assist clients communication government agencies regarding immigrationrefugee paperwork conduct followup visits clients assess refugee settlements submit progress reports supervise evaluate project staff management grantrelated activities including budget spending projections conduct outreach recruitment awarding subcontracts collect direct develop relevant grant data conduct career management activities assessment counseling job development management support services education bachelor art russian language literatureeditingpublic relations krasnodarsky gosudarstvennyi universitet kuban state university city russia russian language literatureeditingpublic relations languages bilingual english russian skills accounts payable accounts receivable ap bookkeeping budget management excellent communication contracts counseling clients databases editing english feature articles financial goal setting human resources layout design team leadership managing meetings microsoft officeproducts networking office administration organization skills presentations proofreading publications quickbooks recruitment russian workshops,PUBLIC-RELATIONS
vice president executive profile accomplished building sustaining outstanding teams creates team vision supports organizational vision skilled turning teams industry leading teams developing team members outstanding performers develops innovative approaches providing high quality costeffective service exceed customer expectations skilled author speaker numerous articles appearing national business journals multiple presentations national conferences core accomplishments attended chime college healthcare information management executives cio boot camp october 2008 attended edge program executive development growth experience program presented baylor health care system talent planning partnership southern methodist university cox executive education graduated may 2010 information numerous additional educational programs attended available upon request available upon request professional experience march 2003 july 2014 company name city state vice president chair united way mental health counseling grant panel 2009 vicechair access jobs panel 2010 2011 2012 selected publications selected speaking engagements building clinical engineering department ground cover story biomedical instrumentation technology novemberdecember 1999 coauthored larry hertzler vice president aramark healthcare technologies candidate wanted find right match department cover story biomedical instrumentation technology marchapril 2003 okay im supervisor biomedical instrumentation technology januaryfebruary 2004 coauthored larry hertzler vice president aramark healthcare technologies taking intranet plunge create itmaintain itand use horizons novemberdecember 2003 winning hand playing odds clinical equipment service contracts health facilities management november 2004 preventive maintenance look big picture biomedical instrumentation technology marchapril 2006 benchmarking glass half full biomedical instrumentation technology julyaugust 2006 closer link open device integration strategy advance healthcare information executives april 2007 sculpture baseball benchmarking biomedical instrumentation technology julyaugust 2007 coauthored larry hertzler vice president aramark healthcare technologies getting clinical engineering department nurse leader magazine february 2008 carefully measuring productivity key managing resources biomedical instrumentation technology januaryfebruary 2010 practical guide successful performance improvement biomedical instrumentation technology mayjune 2010 manage effectively climb ladder biomedical instrumentation technology julyaugust 2011 vendors customers five keys effective relationship biomedical instrumentation technology januaryfebruary 2012 find worklife balance management strategy biomedical instrumentation technology augustseptember 2012 servicesupport debate throwing rocks wont help biomedical instrumentation technology octobernovember 2012 may 2008 july 2008 corporate director coordinated multiple medical equipment service departments single system department led effort implement medical equipment management database combined six separate databases participated development implementation automated online capital acquisition request process developed systemwide process identifying medical equipment need replacement member information services leadership council member information services communications council cochair baylor clinical technology assessment council active participant development relationship medisend charitable organization providing medical equipment supplies developing countries developing internship program assist development bmets developing countries acted primary contact baylor health care system executive leadership information systems technology issues directed activities technology operations field support desktop engineering biomedical technology services january 1998 january 2003 company name city state operations manager participated implementation clinical engineering program maintained high level quality customer satisfaction beating budget targets 16 million estimated cost previous outsourced program approximately 75 million first three years existence assisted development shared responsibility ongoing maintenance department intranet site provided comprehensive information regarding department activities department staff members customers widely acknowledged best intranet site within advocate health care participated successful y2k compliance assurance project approximately 35000 pieces equipment participated development strategic technology plan major imaging equipment 2000 strategic technology plan eventually expanded cover clinical equipment value 25000 january 1987 january 1998 company name city state team manager regional manager education missouri institute technology city state electronic engineering technology bachelor science electronic engineering technology attended accelerating best care baylor july publications participated panel expert advisory board presentation best practices technology assessment june 2009 presented session communicating csuite md expo conference austin tx october 2010 presented session future clinical engineering north texas biomedical association meeting october 2010 presented session getting clinical engineering department david muntz cio baylor health care system chime cio fall forum october 2011 chime webinar january 2012 presented session maximizing value healthcare technology management program iht2 conference phoenix az january 2013 presented session connecting csuite 2013 aami annual conference breakfast symposium presented session pragmatic approach righttorepair issue 2014 aami annual conference breakfast symposium skills balance benchmarking bts budget contracts council counseling customer satisfaction databases database delivery facilities management help desk imaging information systems leadership managing mental health access 2000 procurement speaking publications quality sculpture strategy strategic supervisor telecommunications phones voip y2k additional information professional recognition 2008 aami association advancement medical instrumentation clinicalbiomedical engineering achievement award recognizes individual excellence achievement fields clinical engineering biomedical engineering professional affiliations member board directors aami association advancement medical instrumentation past chair united states certification commission current chair international certification commission member aami technology management council member biomedical instrumentation technology magazine editorial review board member chime college healthcare information management executives member himss healthcare information management systems society member medical advisory board medisend international,ADVOCATE
pulaski county extension agent professional summary plan develop implement sustain public health programs experience conducting needs assessments training grant writing budget management experience supervising program assistants paraprofessionals ability communicate orally present written program materials compassionate community outreach health promotion core strengths low income populations client engagement nutrition background health promotion disease prevention community health background program evaluation selfstarter program planning coordination budgeting financial management microsoft office suite strong decision maker supervisory skills professional experience pulaski county extension agent october 2010 current company name city state deliver health nutrition programs pulaski county residents primarily within snaped program supplemental nutrition assistance program education conduct yearly needs assessment pulaski county help determine snap eligible communities utilize needs assessment data aid writing grants targeting snap eligible communities establish partnerships local snap eligible agencies schoolscoordinated school health communities groups understand federal guidelines pulaski county snap grant funding complete yearly forecast pulaski county snap budget manage record budget expenditures materials supplies travel printing etc throughout program year conduct presentations trainings snap eligible participants extension get fit physical activitystrength training program participants conduct health nutrition professional development training snap partners supervise snaped program assistants paraprofessionals submit monthly reports federal snap funding personnel complete monthly aims arkansas information management system civil rights reporting complete measurement evaluation impact reporting snaped extension get fit groups serve various lr nlr school district committees community coalitions alliances focusing eliminating childhood obesity reducing teen pregnancy substance abuse also promoting healthy living youth adult pulaski county residents promote healthy habits practices outreach materials presentations program technician april 2009 october 2010 company name city state worked area food safety food preservation supervision nutrition specialist assisted prepared food safety food preservation presentations community members state agents assisted prepared online inclass training materials conducted needs assessments conducted train trainer sessions conducted aims reporting assisted grant writing collaborating health agencies promote food safety provided technical assistance nutrition health aging specialist developed monitored food safety food preservation web page u website developed monitored food safety food preservation spot groups online informational workgroups health nutrition agents mississippi county extension agent july 2007 july 2008 company name city state worked eating moving life dietary intervention program focused reducing risk hypertension diabetes nutrition related chronic diseases ages 18 planned implemented nutrition health programs residents reported data state extension staff evaluated program participants assisted emfl nurses pre post health screenings participants submitted weekly monthly quarterly reports participant impact progress supervisor grant partners completed monthly aims civil rights reporting education currently pursing nutrition degree present university central arkansas city state didactic program dietetics coursework master public health health behavior health education may 2011 fay w boozman college public health little rock ar university arkansas medical sciences health behavior health education coursework may 2011 fay w boozman college public health integration capstone project little city state preceptorship project needs assessment literary review phase conducted focus groups regarding underutilization health education services community served delta area health education center phillips county arkansas overarching goal utilize focus group data findings help delta ahec develop plan action qualityeffective health education services delivery project developed capstone project developed services promotion plan help address evaluate barriers health education services provided delta ahec also help enhance community based participation minority residents bachelor science community health education may 2007 dillard university community health education preceptorship interned dietitian louisiana state department public health attending meetings trainings focused health promotion able help implement public health programs throughout city opportunity allowed get first view different organizations collaborate meet health goals state qualifications •experience program planning implementation impact evaluation •needs assessment experience training •grant writing training skills •capable supervising staff •ability complete program reports display research data evaluators •ability forecast monitor yearly program budget •powerpoint presentations •microsoft office tools •ability clearly communicate ideas effectively •ability work effectively personnel county leaders general public •physical mental ability effectively perform duties responsibilities related job including long irregular hours work frequent travel,AGRICULTURE
information technology consultant career overview accomplished information technology professional 18 years diverse technology process analysis project management information management experience proven ability successfully implement technology solutions stay within time budget constraints improve efficiency proper risk management task coordination resource utilization core competencies project management systems network reporting proposal development web design development sop policy writing systems process consulting document management technicallyadvanced information technology specialist successful software administration data communicationsexperienced computer systems analyst diverse industry experience banking healthcare insurance government professional expertise includes systems applications disaster recovery planning information protection analysis qualifications microsoft windows 7 8 2012 apple mac os 7 x os x server ios unixlinux ubuntu red hat centos freebsd smoothwall express serverweb software ms exchange ms sharepoint ms iis ms hyperv apache wordpress cloudflare documentum coredossier oracle workflow davmail html5 css php javascript java xml c microsoft visual basic applications adobe cs6 acrobat photoshop illustrator indesign dreamweaver premiere flash effects fireworks ms office ms project office 365 mysql ms sql ms access oracle 11i sage act web content management information security content management systems hardware dell hp ibm cisco sonicwall netgear fortigateprogramming design skills optimizing performance tuning document management web content management accomplishments print graphic support collaborated marketing business development groups collateral needs creating page layout designs flyers data sheets cd covers printed materials requirements analysis completed business requirements analysis including evaluation systems specifications client web site two weeks ahead deadline training successfully trained 25 employees use new operating system project management managed complex bidw deployment programs facilitating acquisition business requirements prepared design specifications developed reporting analytics tested managed user adoption work experience information technology consultant january 2003 current company name city state seniorlevel consultant manager systems projects 10 years experience practiced successful design administration development business critical information systems small medium business clients onsite via remote access technologies web designer developer hosting administrator 30 client domains sites email consistently recommend implement customize internal cloudbased technology systems fit client business processes facilitate develop email file database mobile webbased systems meet client business needs achieved increase clients customer exposure launching marketing corporate branding campaigns including logo website design development seo google adwords social media created maintained procedures hardware software maintenance migration upgrades endoflife implementation management highlevel business technology projects seniorlevel technical contact client computer network server cloudbased systems operations technical specialist consulting firms businesscritical systems worked closely clients analyze system requirements clients information technology needs resources order plan projects fulfill clients expectations developed system specifications evaluating customers nature work business volume solved clients issues determined changes recommended quality software projected modifications software hardware networking monitored execution strategies kept date new technology researched latest information technology market trends assisted clients solutions prepared written reports solutions offered recommended purchasing new systems presented new featuressoftware reported project progress management prepared presented technical proposals clientsdesigned documented executed maintenance procedures including system upgrades patch management system backups systems document administrator january 1998 january 2003 company name city state key seniorlevel member information systems team variety duties including project management document management publishing web design print design user training systems administration promoted within two months hire within first two years lastly promoted newly developed position achieved first global electronic submissions regulatory agencies implementing validating electronic document management publishing system primary systems administrator developer project technical leader resulted nda submission fda ahead target deadline saving millions revenue implemented maintained application servers supporting secure internet communications business critical systems created standard operating procedures policies development plans disaster recovery technical documentation compliance fda requirements project technical lead company erp system several ongoing department projects managed temporary parttime employees consultants webmaster graphic designer internet intranet sites print advertising multimedia presentation projects maintained mac desktop computers software supporting dna sequencer robotic systems education training bachelor science information technology july 2016 university phoenix information technologynumber gpa skills act adobe acrobat effects photoshop premiere apache branding business processes c cisco hardware consultant consulting css client clients database dell disaster recovery document management documentum dreamweaver email erp features fireworks flash freebsd graphic designer hp html5 ibm illustrator indesign information systems information technology ms iis internet communications java javascript languages linux logo mac apple mac marketing market access ms access ms exchange ms office office ms project microsoft windows migration multimedia mysql network networking operating systems os os 7 oracle developer php policies print advertising print design progress project management purchasing quality express red hat robotic systems sage servers ms sql systems administration user training technical documentation unix upgrades microsoft visual basic website design development web designer web design webmaster workflow written xml,INFORMATION-TECHNOLOGY
service representative summary secure responsible position account management serve account representative sharing experience abilities seek employee customer employer growth success highlights microsoft word excel powerpoint effective communication experience service representative october 2015 current company name city state greets members maintains place organized maintains friendly environment works retail advertises products restocks shelves needed resolves members troubles answers phone inquiries completes agreements incoming members sales advisor august 2015 october 2015 company name city state partners businesses surrounding 24 hour fitness create member traffic promotes company special promotions completes agreements manages daily paperwork successfully attains personal company revenue target service representative lead december 2014 august 2015 company name city state organized inventory fifo method met weekly deadlines inventory members financial transactions organized banking information pos system education bachelor business administration accounting summer 2016 university houston ct bauer college business city state gpa gpa 352 accounting gpa 352 cpr certification january 2015 gpa deans list university houston spring 2014 honors list hcc spring 2013 deans list hcc spring 2012 fall deans list university houston spring 2014 honors list hcc spring 2013 deans list hcc spring 2012 fall microsoft office word 2007 certification spring 2012 microsoft office excel 2007 certification spring 2012 languages fluent english spanish interests volunteer activities 2009present volunteers alief early college high school participates motivational speaker younger students assists students extracurricular activities 20092013 volunteered church st cyril alexandria waited tables thanksgiving organized set decorations annual dance assisted fundraisers selling seasonal items 20092013 volunteered alief parks cleaned alief cemetery improved alief community planting trees beautified parks cleaning garbage grass educational projects fall 2015 jvibe online magazine developed successful marketing plan new business spring 2014 depelchin childrens center supported spread child abuse awareness interacting hundreds people informing various facts additional information activities volunteer activities 2009present volunteers alief early college high school participates motivational speaker younger students assists students extracurricular activities 20092013 volunteered church st cyril alexandria waited tables thanksgiving organized set decorations annual dance assisted fundraisers selling seasonal items 20092013 volunteered alief parks cleaned alief cemetery improved alief community planting trees beautified parks cleaning garbage grass educational projects fall 2015 jvibe online magazine developed successful marketing plan new business spring 2014 depelchin childrens center supported spread child abuse awareness interacting hundreds people informing various facts skills banking cpr fluent english financial inventory excel microsoft office powerpoint word microsoft word works pos retail spanish phone,FITNESS
marketing coordinator skills advertisements approach content customer service databases direct mail direction editing email graphic managing marketing strategies marketing marketing collateral materials newsletter online marketing press releases production manager research sales script stories video website articles experience 012016 current marketing coordinator company name city state campaigns created hashtag cprstrong used social media promote awareness healthstreams 3 millionth heartcode bls completion designed script production direction talent managements video accelerate development formed copy direct mail pieces email campaigns healthstreams first accountbased marketing campaign proficient developing delivering external communications promoting awareness customers new products upcoming events increase product visibility new existing markets authoring copy providing design direction digital marketing strategies manage creation print online marketing sales collateral overseeing approval process ensuring content meets brand standards generated record high 340 registrants 15minute product demo modifying tone voice visuals used online advertisements efficient pardot salesforce managing account databases oversee website updates editing ensuring clarity visual appeal collaborate production manager graphic designers vendors ensure deadlines met oversaw rebranding process franklin covey new healthstream partner ensuring materials met company standards checking grammar visual appeal 012014 012016 customer support specialist company name city state consistently ranked top five case closures received recognition customer service spotlight helped develop best practice document used 4 million subscribers provided solutions stepbystep support healthcare administrators educators clinical staff 012013 public relations marketing intern company name city state interviewed hospital professionals feature stories press releases prepared marketing collateral promoting hospital events updated bulletin boards assisted various community events including childrens health wellness fair monthly blood drives tshirt drives christmas activities hospital tour guide medical campus new hospital donors designed selected topics wrote monthly employee newsletter researched collected media clippings analytical historical purposes managed public employee inquiries special projects hispaniola mountain ministries starkville ms 2013 campaign improve donor relations performed swot analysis internal external factors created survey validate results completed 150 volunteers identified notification follow methods preferred donors stakeholders performed target public assessment identified primary secondary publics hmm target get new donors research methods journal articles survey identified goals objectives strategies tactics achieve desired outcomes provided multiple ways measure effectiveness goal created timeline detailing approach potential donors appropriate follow behavior education training 2013 ba communicationpublic relations marketing mississippi state university communicationpublic relations marketing magna cum laude 38400 366400,PUBLIC-RELATIONS
store chef summary restaurant professional executive chef sous chef chef manager position proponent leader healthy cuisine passionate food service 4 star 4 diamond resorts hotels spa country club customer service team educator multi unit manager menu recipe development writing implementing operational standards procedures event planning execution labor management purchasing inventory controls cost management budget formulation p l management forecasting increasing efficiency innovative decisive ways ensuring high level guest satisfaction multiunit management skills concept creation menu enhancement incorporating trending foods flavors resulting 15 20 average annual sales increase across venues development execution standards procedures resulting improved labor performance decreased labor cost 4 annually 20 5 year period experienced public speaker subjects ranging food cooking healthy lifestyle tips practices multiple audiences including corporate college students elementary school children senior citizens creating implementing healthpromoting food service programs corporate dining clients krogers supermarket nutritional menu development recipe analysis improved health results longterm stay guests developed chef training programs teaching healthy cooking techniques healthpromoting ingredient selection build foundations healthy lifestyle highlights servsafe certified strong butchery skills contemporary sauce work focused disciplined high volume production capability focus portion cost control inventory management familiarity featured publication name featured travel leisures “ top 10 restaurants city ” experience store chef april 2014 current duties including menu development one one consultation customer designing menus well work scheduling complete budget bistro food outlet campus catering successful menu development execution clientele resulting 20 business increase 6 month prior emphasis light fare highlighting locally grown ingredients regional flavors implement staff training program including task competency indexing increased labor efficiency flavor development cooking techniques food presentation concepts inventory handling management rotation accordance haccp food cost controls food quality standards executive chef july 2013 january 2014 company name delivers strong operational performance executing sodexo regulatory agency standards programs continually monitoring operations completing assessments necessary action plans provide optimal food quality meal service drives customer satisfaction maintains client relationships rounding ensures compliance food safety sanitation overall workplace safety standards supervises staffs trains conducts applicable rounding manages performance department include food service supervisors andor front line staff regarding food presentation quality cost control food safety sanitation manages controls resources materials ensure quality adequacy supply cost control within budgetary guidelines responsible managing process purchasing receiving scheduling inventory control managing food production activities compliance sodexo food production systems assist menu planning precosting postcosting executive chef food service manager may 2005 january 2013 company name city state premium menu design recipe development culinary education kitchen staff lining events live cooking demonstrations pairing events upscale private catering functions doctor executive broad culinary nutrition consultant health improvement results patient staff successful design implementation menu promotes conscious cuisine standards culinary help development nutritional standards food outlets high positive guest feedback surveys 65 sales increase 5year period implemented purchasing protocol procedures resulting securing competitive pricing purveyors aggressively fought waste promoted crossutilization consistently maintain food cost budget 27 1 25 percentage points positive writeups kindred magazine tucson newspapers outstanding clean kitchen outlets arizona health department development enforcement standards procedures handbook service production resulting consistent standard task execution team members 20 reduction labor costs 5year period since implementing program budget development financial benchmarking experience contingency planning preventing business profit loss daily metrics analysis financial team including revenuelabor cost guest satisfaction management executive sous chef november 2001 april 2005 company name city state successful assist direction 15 million renovation dining facilities kitchens including four restaurant culinary learning center bistro retail space stations buffet budget development forecasting focus lean management staff cross training shifting manpower across food beverage areas according business requirements education associate degree culinary arts management 1991 sullivan college national center hospitality city state culinary arts management diploma professional cook honors educational foundation national restaurant association certification serve safe certification accomplishments 3 7 image options premium catering services event planning menu design recipe development culinary education teambuilding events live cooking demonstrations food wine pairing events upscale private catering functions doctor executive broad culinary nutrition consultant health improvement results patient staff successful design implementation menu promotes conscious cuisine standards culinary help development nutritional standards food outlets high positive guest feedback surveys 45 sales increase 3year period interests chefs collaborative member alumni association sullivan university spotlight personal information recolor recolor adjustments transparency brightness contrast reset adjustments close preview print recolor recolor adjustments transparency brightness contrast reset adjustments close preview print additional information chefs collaborative member alumni association sullivan university spotlight gourmet magazine 1996 traveler top ten spas 1997 miraval resort 1997 bon appetit best year 1997 food wine 1997 recolor recolor adjustments transparency brightness contrast reset adjustments close preview print recolor recolor adjustments transparency brightness contrast reset adjustments close preview print skills agency benchmarking budget development budget competitive consultant consultation cooking cost control clientele client customer satisfaction designing direction financial focus forecasting indexing inventory inventory control managing materials newspapers pricing profit purchasing quality receiving retail safety sales scheduling staff training,CHEF
consultant executive profile broadcast management media sales radio station programming onair broadcast execution success dominate skill highlights affiliate sales manager local brand manager onair personality social media integrator digital content developer email marketer core accomplishments career media professional ive achieved notable success major market onair personality brand manager created developed several syndicated radio shows successfully distributed national broadcast products increased market share many radio consolidators across country professional experience consultant april 2013 current company name city state team creates develops national programming radio stations across country syndicate distribute radio shows imaging packages media content working consultant local radio stations national radio shows major record labels social media integrators media sr director november 2009 february 2014 company name city state directed coordinated affiliate sales onair personnel developed maintained coordinated syndicated radio programs developed managed 24 hour national radio formats operations director brand manager onair personality january 2001 november 2009 company name city state executed content delivery wwdmfm managed daily operations wwdmfm coordinated promotions local sales team onair production ranked 1 persons 1834 2454 education associate arts mass communications lincoln college city state usa skills media consulting digital content analysis syndicated development management affiliate sales management analysis radio podcasting brand management development digital content delivery music scheduling social media integration seo development website development consulting services,CONSULTANT
business development manager summary business development manager talent acquisition specialist equipped excellent negotiation skills market insight business acumen necessary guide struggling newlyformed companies financial success motivated bdm recruiter adept business prospect research product promotion account expansion information technology market business development analyst skilled advising large corporations business logistics including talent acquisition retention operational efficiency major projects meeting deadlines business development expert 5 years top sales performer staffingrecruiting services market comfortable new ideas innovative products startup environments skilled establishing maintaining strategic partnerships generate essential business opportunities business development professional experienced sales management marketing technical presentation creation service training business development manager versed building strategic partnerships persuasion negotiation personal presencebusiness development professional successful acquiring expanding managing key corporate accounts highlights fortune 500 partner experience excellent sales techniques national account management topranked sales executive fluent spanish excellent communicator contract review cold calling adept multitasker work force management analytical problem solver martsearch jobdiva maxhire sugar crm systems expert experience 092015 current business development manager company name city state increased monthly sales 50 implementing strategies develop expand existing customer base cold warm called 80 new existing accounts per day developed new customer base consisting 3 accounts generated new accounts implementing effective networking content marketing strategies identified strategic partnerships gathered market information gain competitive advantage targeted new longterm business partner prospects closed 2 deals 2 months recruitingstaffing industry tracked rfps bids develop new business opportunities optimized current revenue streams networking additional business prospects established clients identified coordinated participated client relationshipbuilding activities meetings added value marketing material introducing creative advertising concepts cultivated relationships key players various industries create ongoing mutually beneficial referral systems 032013 092015 business development manager company name city state developed integrated market plans efficiently position company brand within targeted markets coordinated managed major proposal processes initiation implementation marketed developed key accounts favorably representing company membership community functions researched economic processing factors determine best process sales strategies leveraged existing network contacts new commercial prospects created conducted unique marketing proposal presentations rfp responses maintained uptodate knowledge industry target accounts competitive landscape collaborated account executives penetrate new accounts identify potential customers coordinate service demonstrations generated new sales opportunities direct telephone selling emails leveraged lead generation tools increase profitability product presence marketplace developed growth plans identifying key clients key targets priority service lines answered candidates clients questions regarding recruiting services salarypay rate negotiations job descriptions presented cultivated relationships key players various industries create ongoing mutually beneficial referral systems added value marketing material introducing creative advertising concepts cold warm called 80 new existing accounts per day develope new customer base consisting 5 accounts addition supporting 10 additional existing clients nationwide exceeded targeted sales goals 30 072010 122012 talent acquisition consultant account executive company name city state recruited interviewed 48 applicants per year increased employee base 40 meet changing staffing needs advised managers market regarding prospect candidates recommend needed changes identified staff vacancies recruited interviewed selected applicants directed personnel training labor relations activities served link management employees handling questions interpreting administering contracts helping resolve workrelated problems conducted new employee orientation foster positive attitude toward organizational objectives acted liaison outside sales representatives 4 accounts generated 15 leads weekly conducted business business telephone sales contacted new existing customers discuss needs could met specific services negotiated prices terms sales service agreements completed 100 outbound calls daily average conversion rate 10 responded client inquiries timely manner achieved 100 customer renewal rate advanced user sugarcrm smart search sales management software generating pipeline account reports weekly maintained detailed account records contact logs using sugarcrm generated new business keeping touch network following every new company join accountable full life cycle recruiting including overall client satisfaction clients clients include directv cisco systems aha mobile harman kardon ebay paypal ross stores move realtorcom apigee sephora usa accomplishments generated pipeline 500k net new opportunities 1 month spearheaded companywide prospecting marketing closing endeavors closed 5 new corporate accounts averaging 2 million annual revenue per year achieved 100 kpi key performance indicator goal handled highest volume account assigned territory grew new services sales 100 60 days education 2010 bachelors arts sociology university california santa cruz city state usa core classes included environment society studies college 8 member eop club coursework communications psychology coursework marketing advertising minor education one course missing skills careful active listener self starter selfmotivated hungry growth continuous learning proactive energetic,BUSINESS-DEVELOPMENT
sales representative professional summary hardworking server thrives pressure goes beyond create unforgettable guest experiences 1 year experience serving 100 dinner guests upscale kickback jacks restaurant customer oriented server excellent interpersonal communication skills food beverage expert recently licensed preparation sale alcoholic beverages bar procedures liquor laws focused server successful multi tasking delivering prompt friendly service customers maintains positive attitude great sense humor peak hours server brings strong work ethic interpersonal skills customer service expertise fluent english experience sales representative 012017 current company name city state coldcalled prospective customers build relationship greeted store customers promptly responded questions knowledgeable service completed documentation product service sales filled expense reports accounting maintained productive relationships existing customers exceptional followup sales generated high volume referrals updated database customer sales information kept showroom professional neat times delivered products customers timely manner established new customer accounts informed management special sales service issues evaluated competitors performed market research achieved least 5000 monthly sales gross profit server 122015 052016 company name city state consistently provided professional friendly engaging service skillfully promoted items beverage lists restaurant specials followed safety sanitation policies handling food beverage uphold proper health standards displayed enthusiasm knowledge restaurants menu products routinely supported areas restaurant requested including answering telephones completing financial transactions staff set dining tables according type event service standards addressed diner complaints kitchen staff served replacement menu items promptly quickly recorded transactions micros system deliver prompt service routinely cleaned work areas glassware silverware throughout shift immediately reported accidents injuries unsafe work conditions manager developed maintained positive working relationships others reach business goals demonstrated genuine hospitality greeting establishing rapport guests guided guests menus demonstrating thorough knowledge food beverages ingredients provided friendly attentive service hostess 082015 122015 company name city state consistently provided professional friendly engaging service skillfully promoted items beverage lists restaurant specials followed safety sanitation policies handling food beverage uphold proper health standards assigned patrons tables suitable needs according rotation assisted diners obtaining food buffetserving table needed assisted maintaining preparation service areas sanitary condition cleaned organized eating service kitchen areas cleaned sterilized equipment facilities cleaned garbage cans water steam responsible design preparation menu items private homeoffice setting cashier drive thru operator 082014 012015 company name city state maintained high standards customer service highvolume fastpaced operations consistently provided friendly guest service heartfelt hospitality promptly empathetically handled guest concerns complaints demonstrated integrity honesty interacting guests team members managers operated drivethrough window sales register quickly efficiently greeted customers provided excellent customer service pleasantly courteously interacted customers built loyal clientele friendly interactions consistent appreciation prepared fountain drinks ice cream items prepared food orders within 23 minute time frame assembled food orders maintaining appropriate portion control verified prepared food met standards quality quantity prepared variety foods according customers orders supervisors instructions following approved procedures education na current varina high school 7053 messer rd henrico va 23231 skills cash handling clientele excellent customer service customer service fast financial frame honest meal preparation micros office window policies problem solver quality quick rapport safety sales tables team player telephones type trustworthy sales software salesforcecom tapscan public relations software bacons mediasource factiva desktop publishing software photoshop illustrator html,SALES
finance business partner summary strategic analytical finance professional 6 years success financial planning analysis highly motivated finance business partner thrives dynamic environments excellent financial reporting budget forecasting relationshipbuilding skills highlights sap business intelligence business planning consolidation capital iq thomson one bloomberg microsoft office host analytics accomplishments led implementation new financial planning tool integrated planning allow efficient accurate planning experience 062015 current finance business partner company name city state led managed team providing strategic insights americas dtc ecommerce retail eyewear product business lines increasing visibility business building models analyzed potential growth opportunities financial impact cannibalization margin impact opening distribution new wholesale customers analyzing economics licensing one companys product lines online loyalty program contribution models offprice liquidation strategy determining tiered selloff prioritization consideration brand dilution resulted incremental margin dollars worked directly gm americas vp retail develop 5year retail long range strategic plan building pro formas capital expenditure requirements four different store concepts served guidelines real estate selection store builds highlighted operational efficiencies would allow channel build sustainable growth model led finance function designing building integrated planning solution sap business intelligence working crossfunctionally team meet timesensitive deadline added planning capabilities relevant reference data pushdown capability increasing efficiency planning process input final forecast data financial planning system emphasized region channel product profitability first time company given level visibility knowledge expert trained fpa team effectively use tool documented entire financial planning process helped redesign monthly financial reporting package providing timely consistent insight business board directors leadership team improved visibility sales margin sga profitability business units along three statement pl balance sheet cash flow snapshots helped drive monthly close 10 5 days working collaboratively accounting team tighten ap accrual processes adoption finance calendar performed detailed changeinducing adhoc analysis including proactively undertaking comprehensive datadriven material id project analyzed entire footwear line width depth resulted decision whether consolidate tighten product line integrated data multiple financial information systems improve organizational decisionmaking including margin analysis calculate profitability new existing product lines resulting increased focus core product providing visibility nonproductive product lines 062012 062015 financial analyst worked collaboratively budget managers plan annual budgets quarterly rolling forecasts americas dtc sales channels back office functions building full projected profitloss statements dilution factors assisted calculationprojection consolidated income statement validated accuracy reasonableness forecasts established strong working relationships budget managers meeting monthly present profitloss statements budget versus actual analysis review results identify potential risks opportunities potential cost savings measures order effectively manage resources across organization contributed key aspects leveraged buyout toms bain capital including due diligence historical financials building detailed centralized sales database 012012 062012 analyst company name city state performed closed shop analysis 55 us malls westfield portfolio analyzed leasing revenue costs recenetly vacated spots new tenants moving 062011 102011 analyst company name city state performed research analysis various industries markets compiled data publication format delivery 40000 firm clients including clevel executives financial professionals industry analysts education university southern california city state may 2010 bachelor science business administration finance marshall school business business administration finance interests alpha kappa psi professional fraternity nutritionhealth sports traveling reading skills accounting accrual ad ap balance sheet bloomberg budgets budget business intelligence business planning c cash flow clients database decisionmaking delivery designing due diligence ecommerce economics finance financials financial financial planning fpa financial reporting focus information systems iq leadership microsoft office office organizational processes profit publication real estate research retail sales sap strategy strategic additional information activities interests alpha kappa psi professional fraternity nutritionhealth sports traveling reading,FINANCE
chef assistant core qualifications ms word advance ms excel intermediate powerpoint intermediate mac os education training may 2017 bachelor science hospitality tourism management uni versity massachusetts city state hospitality tourism management 399 40 deans list semesters work experience 092016 current chef assistant company name city state ensure cleanliness kitchen work stations operate dish washing machinery assist chef preparation plating meals lunch dinner services 75 guests arrange banquet area according expected guest flow type event welcome customers monitor flow front backofthehouse operations manage team 1015 students delegate preparation tasks ensure smooth lunchdinner service cape cod b aseball league bourne public relations intern bourne braves may september 14 15 managed social media presence twitter instagram facebook bourne braves created player spotlights administered primary source team funding overseeing donation collections raffle programs coordinated volunteers ccbl allstar game maximize merchandise sales food beverage output approximately 10000 attendees 052016 012017 property operations intern company name city state inspect apartment homes market assess whether company standards met communicate issues maintenance team including follow conduct weekly audits parking storage guest logs community 407 apartments display extremely high level customer service handling daily resident concerns service requests questions etc independently organized resident events maintained budgets marketing created first ever puppy pow wow 52 resident dogs property included contacting community businesses securing sponsorships also worked extensively roche brothers catering 600 person endofsummer cook 052012 012016 sales associate company name city state contributed wrenthams store placed first district sales associate credit card enrollments certifications cvent certified tips certified interests delta sigma pi professional b usiness fraternity march 2015present · participate recruiting fundraising community service professional events march dimes march babies zumbathon wounded warrior project poptab fundraising ronald mcdonald house · reinforce professional skills training development opportunities grow various leadership platforms contribute community service work htm career day board october 2015present · served htm career day planning board facilities director monitoring flow event floor company satisfaction handled company requests day event · collaborated career day committee fundraise market career day included weekly organizational meetings eta sigma delta honor society fall 2015present · selected premier international hospitality management honor society chapter distinction 2015 · serves means uniting outstanding students campus activities fundraisers volunt eer programs bread alone soup kitchen skills budgets credit customer service inspect machinery mac os marketing market ms excel powerpoint ms word public relations sales type additional information honors activities delta sigma pi professional b usiness fraternity march 2015present · participate recruiting fundraising community service professional events march dimes march babies zumbathon wounded warrior project poptab fundraising ronald mcdonald house· reinforce professional skills training development opportunities grow various leadership platforms contribute community service work htm career day board october 2015present · served htm career day planning board facilities director monitoring flow event floor company satisfaction handled company requests day event · collaborated career day committee fundraise market career day included weekly organizational meetings eta sigma delta honor society fall 2015present · selected premier international hospitality management honor society chapter distinction 2015 · serves means uniting outstanding students campus activities fundraisers volunt eer programs bread alone soup kitchen,CHEF
working rf systems engineer qualifications microsoft officeoffice mac pages numbers keynote · rfmicrowave software ansoft designer awr microwave office · rf test instruments spectrum analyzer vector networksignal analyzer logic analyzer etc · programming language cc python java matlab labview · circuit design software spice ni multisim · pcb design software eagle pcb artiest experience working rf systems engineer may 2014 current company name qualification · multidisciplinary background rf hardware designs manufacturing operations data analyst summary · experienced developing hardwares dfm procedures checklists requirements subcontractors · perform evt dvt pvt verifications utilize fa process drive root cause system unit level · team leader multiple endtoend technical project design development testing validation · manage testproduction readiness reviews drives quality requirement postramp qualification · ability manage multiple projects simultaneously selfstarter innovation sharp attention details experiences new rf systems introduction satellite communication architecture designs proposals define rf hardware unit dfm procedures requirements antenna receivers filters amplifiers lead suppliers providing technical design specifications testing requirements meet ssl standards utilize fa process monitor overall project field performance audits dfm reviews onsite suppliers investigated algorithm optimize overall rf system performance design manufacturing testing perform evt dvt pvt validations quality measurements satellite assembly system unit levels drive track closure rf components modules ncs issues impact production readiness work crossfunctional teams execute completion satellite system design fulfill contract requirement generate cascade rf performance prediction analyses ie nf gain ip3 1dbcomp spurious etc exercises independent judgment developing methods techniques evaluation criterion obtaining results monitor measure manufacturing processes reduce losses decrease time span improve quality system data analyst august 2011 december 2013 company name prioritize extract big data purdue universitys sql database maintain accuracy completeness develop implement data collection systems strategies optimize statistical efficiency data quality data manipulation language sql commands utilize statistical tools including excel sas spss create complex charts temporarily databases perform data mining develop pivot tables publication design customize reports based upon data structure determine additional data collection requirements provide documentation based audit report criteria investigators research staff serve resource nonroutine inquiries requests statistics surveys electricalvalidation engineer may 2011 august 2011 company name develop maintain data requirement pcba evt dvt pvt assembly touchpads design implement automated test sensitivity packrat hovering profiles ripple gsm emi esd monitor manufacturer ic packaging test yields field return failure data identify root cause develop indepth reliability testing procedures storage thermal stock drop tap tests perform debug troubleshooting product house contract manufacturer site support contribute manufacturing diagnostic reviews improve overall debug process efficiently effectively support internal external customer related lab data collection verification application issue education ms electrical computer engineering dec 2013 purdue university gpa gpa 3940 electrical computer engineering gpa 3940 bs electrical computer engineering dec 2011 gpa gpa 3240 electrical computer engineering gpa 3240 thesis design evaluation 58 ghz laptopbased radar system publication · innovative laptop radar design operate fmcw cw mode · doppler shift dti ranging rti sar measurement capability · operate ism frequency band 13dbm transmitting power · data acquisition signal processing using matlab skills big data c c charts circuit design hardware data acquisition data analyst data collection data mining databases database dbm dti design software documentation functional gsm innovation java labview team leader logic analyzer mac manufacturing processes matlab excel microsoft office office microwave radar ncs network db packaging pivot tables programming project design proposals publication python quality requirement research sas selfstarter spectrum analyzer spss sql ssl statistics surveys system design troubleshooting validation,INFORMATION-TECHNOLOGY
public relations specialist professional summary public relations communications specialist adept media relations special events coordination issues management community relations skills deadlineoriented strong creative vision event planning strong communication skills media relations communications management natural leader creative writing diversity trainer strategy development public relations information gathering work history public relations specialist 092019 current company name – city state generated implemented media pitches clients entertainment medical fitness tech industry communicated media weekly build relationships optimize press coverage developed campaigns increase public awareness company engage customers coordinated press releases handled press inquiries company forged strong media relationships public relations goals wrote press releases routine use crisis management contributing writer camera host 082011 current company name – city state conducted extensive research entertainment wrote several longform pieces networked various industry leaders experts gather multiple perspectives issues wrote produced compelling investigative human interest stories celebrities iconic news subjects captured reported postshow recaps highlighting successes opportunities improvement traveled location write report firsthand experience introduced fresh new angles previouslyreported material update inform readers lead camera host excelled within oncall journalism positions blending experience passion ensure timely comprehensive reporting interviewed high profile guests entertainment sports industry wrote factually correct concise engaging news stories within tight deadlines researched potential news feature stories timely quality distribution public managed competing deadlines efficiency completed thorough research assigned topics utilized exceptional writing editing proofreading skills produce engaging errorfree content followed beat sources contacts leads gather information stories applied understanding public opinion social media traditional media use create engaging attentiongrabbing stories director operations 082003 082018 company name – city state supervised 200 stamping assembly employees maximum productivity multiple locations reduced project downtime oversaw safety various certification processes developed deepened relationships form lasting loyal partnerships hired coached trained staff monitored performance offered mentoring junior team members limited financial discrepancies reviewing approving billing invoices expense reports assisted executive decisionmaking strategy planning initiating productive relationships management teams serving key contact various personnel issues directed safety operations maintained clean work environment adherence fda osha requirements grew business creatively driving sales maintaining cost controls drove sales effectively managing several multiunits within facility built customer employee loyalty effectively implemented operational strategies delegated assignments based site plans project needs knowledge individual team members collaborated management technical crew members fellow supervisors organize efficient site operations achieve demanding schedule targets boosted team productivity contests incentives staff education bachelor arts communications fayetteville state university city state graduated 38 gpa member alpha kappa alpha sorority graduated summa cum laude member alpha psi omega honor fraternity majored speechcommunications theater minored biology skills deadlineoriented strong creative vision event planning strong communication skills media relations communications management natural leader creative writing diversity trainer strategy development public relations information gathering work history public relations specialist 092019 current company name – city state generated implemented media pitches clients entertainment medical fitness tech industry communicated media weekly build relationships optimize press coverage developed campaigns increase public awareness company engage customers coordinated press releases handled press inquiries company forged strong media relationships public relations goals wrote press releases routine use crisis management contributing writer camera host 082011 current company name – city state conducted extensive research entertainment wrote several longform pieces networked various industry leaders experts gather multiple perspectives issues wrote produced compelling investigative human interest stories celebrities iconic news subjects captured reported postshow recaps highlighting successes opportunities improvement traveled location write report firsthand experience introduced fresh new angles previouslyreported material update inform readers lead camera host excelled within oncall journalism positions blending experience passion ensure timely comprehensive reporting interviewed high profile guests entertainment sports industry wrote factually correct concise engaging news stories within tight deadlines researched potential news feature stories timely quality distribution public managed competing deadlines efficiency completed thorough research assigned topics utilized exceptional writing editing proofreading skills produce engaging errorfree content followed beat sources contacts leads gather information stories applied understanding public opinion social media traditional media use create engaging attentiongrabbing stories director operations 082003 082018 company name – city state supervised 200 stamping assembly employees maximum productivity multiple locations reduced project downtime oversaw safety various certification processes developed deepened relationships form lasting loyal partnerships hired coached trained staff monitored performance offered mentoring junior team members limited financial discrepancies reviewing approving billing invoices expense reports assisted executive decisionmaking strategy planning initiating productive relationships management teams serving key contact various personnel issues directed safety operations maintained clean work environment adherence fda osha requirements grew business creatively driving sales maintaining cost controls drove sales effectively managing several multiunits within facility built customer employee loyalty effectively implemented operational strategies delegated assignments based site plans project needs knowledge individual team members collaborated management technical crew members fellow supervisors organize efficient site operations achieve demanding schedule targets boosted team productivity contests incentives staff,PUBLIC-RELATIONS
executive chef executive profile twenty years progressively responsible experience dynamic resourceful skilled executive chef proven success record fine dining catering associate occupational studies culinary arts culinary institute america supervised staff 40 prepare many 5000 meals per day highly organized initiated coordinated pastry production four restaurants catering company professional experienced developing new food concepts applications skill highlights multioperation hospitality management high degree drive determination proven leadership skills special dietary needs expert adaptable staff development talent core accomplishments directed operation organization kitchens foodrelated activities including presentation serving foodcreated explored new cuisines milwaukee journal sentinel carol deptollas top 30 restaurants 2011 professional experience executive chef 112014 current company name city state effectively plan develop menus club considering factors product availability food service cost marketing conditions business volume ensure correct preparation presentation consistent level food items prepared production demonstration full accountability responsibility cafékitchen operational functions additional roles ordering receiving inventory loss prevention developed scratch pastry program produce distribute bristleconess kitchen sister clubs premium club chef 012014 112014 company name city state directly responsible food labor costs menu development recipe creation standardization recipe production ensure consistency promote positive public relations guests oversaw three fine dining kitchen operations aspects food production ensure high quality food standards met daily basis change menus daily two outlets pastry menu home stand responsible nongame day catered events game day events extensive travel dnc venues aid support playoffs championship games baseball football executive pastry chef 032013 012014 company name city state ensure brand quality consistency adherence standards developed sratch menu implement new items game stands ensure pastries consistently prepared served according restaurants outlets banquet facility portioning serving standards extensive travel dnc venues aid support playoffs championship games baseball football executive pastry chef 062012 032013 company name city state ordered controlled inventory developed scratch menu implement daily specials introduced new modified existing recipes responsible pastry savory baked goods food costing executive chef 102009 092011 company name city state organic vegetarian restaurant created seasonal menus heavy emphasis vegan glutenfree living food items responsible pastry production house retail sale develop methods recipes create tasty vegetarianvegan cuisine supervised evaluated staff implemented budgets fore casted trends negotiated prices vendors developed held monthly cooking classes public executive chef 092001 092003 company name city state created menus oversaw savory sweet food production kitchen staff ordered controlled food inventory trained kitchen staff adhered company budgets developed held cooking baking candy making classes public executive chef 061998 082001 company name city state ordered controlled inventory developed weekly menus implemented daily specials introduced new modified existing recipes worked baked goods retail sale included wedding cakes candies savory pastries baked goods executive pastry chef 041991 051995 company name city state initially set coordinated pastry department operations company managing four restaurants catering company pier 39 supervised evaluated staff implemented budgets forecasted trends negotiated prices vendors interacted health inspectors regulators ordered maintained inventory oversaw distribution product central location education associate occupational studies culinary arts 1991 culinary institute america city state culinary arts skills budgets cooking costing inventory managing public relations quality retail,CHEF
marketing consultant summary value creator marketing executive versatile strategic leader 15 years corporate marketing business development account management fortune 1000 niche startup companies success healthcare technology automotive retail consumerpackaged goods proven ability grow revenues brand loyalty b2c b2b markets innovative campaigns targeted marketing programs contributor team leader experience milliondollar budgets entrepreneur mindset creative analytical skills measurable impact bba marketing mba management skills strategic planning forecasting budgets p l brand product management channel strategies lead generation account management complex selling software technology manufacturing sourcing sales enablement business competitive analysis market research new product development packaging creativedesign content communications social media digital events project management vendor management crm automation apps call center telemarketing experience marketing consultant may 2011 current company name city state marketing services consulting working diverse companies healthcare technology client roles vary consultant contractor employee marketing leadership managing areas marketing function resources experience focuses corporate startups individuals seeking thrive including marketing directorconsultant april 2015 december 2016 company name city state increased profits 60 one year restructure business line b2b technology healthcare solutions provider var ge imaging reporting matrix executive leadership oversaw marketing three divisions support revenue pipeline across diverse vertical markets key focus targeting independent hospitals clinics physicians bundled implementation software managed develop marketing function oversee telemarketing team campaigns lead facilitator ge imaging marketing plan including demand generation brand development marketing communication initiatives utilizing salesforce autotask wordpress project management practices developed content digital traditional including presentations customer stories video blog emails website managed multiple events across vertical markets business healthcare supporting reseller channel strategies new brand product packaging establishing launch programs brand standards calendar action plans sr director marketing june 2014 december 2015 company name city state b2b healthcare informatics solutions employers payers reporting presidentcofounder company sold developed brand ux experience two new technology platforms functionality design positioning 6m target oversee communications brand standards proposals consulting services diagnostic reports coordinating team created weekly blog strategy establish calendar targets authors drive leads seo content manage public relations including media press releases distribution target industry contacts initiated email campaigns webinars social media entry build brand via targeted campaigns lead generation content including whitepapers initiated crm evaluation selection buildout system contacts leads tracking email integration developed rebranding plan establish primary secondary brands current new products including competitive analysis positioning market research testing naming product roadmap segmentation identity creation developed 2015 marketing plan calendar budget generate 1m organic growth across largest 750 plan sponsors manage 45 branded events including sponsorship exhibits working national regional industry groups ahip amcp world work salgba national industry organizations reaching health plans sponsors developed new brand website strategy w engagement tools content rebranding launching 6 weeks marketing directorconsultant january 2013 may 2014 company name city state national leader hospital revenue cycle solutions reported president companywide cost reductions launched new brandsolution identify creation brand standards outbound messages events websites campaigns market transition customer base build 1m new revenue yr1 developed annual marketing planbudget hospital markets pr 20 new events sponsorships working hfma aaham naham localregionalnational levels managed vendors reduce spend 50k led market position generate 50m qualified funnel 2014 revenue tracking 400 organic sales 75 referral injected culture optimism brand revamp peer review award external focus communications creative tools rebuilt corporate patientfacing websites facebook linkedin tracking metrics content seo sem manage mra voice offset competitors inroads revamped patient communications present positioning patient advocacy letters portal call center pos developed first annual customer satisfaction survey achieving 30 participation delivery 200 hospital leaders director marketing executive team member may 2011 january 2013 company name city state b2b healthcare rcm startup physiciansmedical groups company folded two years reported ceo targeted physicians 28 states35 specialties converting customers ehr licenses revenue cycle management services ​developed new software launch revenue cycle including brand strategy digital promotion user events pr 1m yr1 facilitated 25 trade show events per year supporting national regional community initiatives rebranded practice management software services transitioning 300 independent practices new solution established new us leadgen team us including crm market data reporting talent 25 revenue pipeline launched new website design related communication strategies developed advertising trade events public relations built social media strategy including key sites blog ad words ppc seo content development build leads traffic established marketing intelligence function across 300000 physicians defined key targets specialties campaigns analyzed engagement pipeline market trends using crm research satisfaction studies managed team 10 including leadgen specialists outsourced vendors member executive team director marketing executive team member november 2008 may 2011 company name city state aftermarket auto parts distributorretailer 2b b2bb2c reported general managercorporate vp recruited new startup 31 sales increase 48m 2010 managed 100 trade association events across north america relaunched brand new positioning strategy leveraging market research equity entirely new website ad campaign emarketing vehicles stabilized sales 37m 2009 managed customer relationships working national retailers traditional distribution channels service diy difm markets supporting 14000 store locations north america created unique marketing support us canada initiated business review strategic plan largest retail customer 3400 locations market tests licensing evaluation new product expansion worth 5m sales 2010 grew business 42 versus 2009 managed contributed executive staff member reestablished market sales focus channel strategies momentum new sales organization annual budget 2m spend 25 branded customer promotion programs channel marketing manager april 2006 september 2008 company name city state 150m retail business 2b fki industries fki sold melrose liquidated reported vp marketing company divested strategically managed 20m customer merchandising inline product promotion programs retail national accounts created 5m new brand designer collection program retailers etailors new products packaging promotions internet advertising merchandising led project management china sourcing store rollout created new hickory hardware brand customer programs including innovative merchandising lifestyle graphics messaging website consumer tools packaging upgrades menards home depot lowes ch briggs 50m established new corporate new product development process tracking reduced npd schedules 30 established led lowes marketing team hiring resources setting process leading monthly service product marketing programs top customer 20m annually 11 2007 managed agencies vendors upgrade quality marketing strategy branding graphics messaging communications achieved first consumer ad campaign including consumer print hgtv sponsorship online market place conducted market research projects among pros diy consumers establish branding message channel differentiation strategies various products resulting packaging promotions new web strategy sr marketing manager consultant september 2004 april 2006 company name city state startup b2b company speed clinical trial enrollment reporting coo consulting area small businesses created startup marketing led implementation brand sales channel partners marketing 1m pipeline generated 400k closed contracts first six months 12m pipeline targeting pharma research physicians strategic market manager april 1999 september 2004 company name city state annual sales 350m b2b technology services data software division reed elsevier reported general managervice president responsible brandproduct mgt customer service business development renewal revenues 21m annually generated business development revenues 300k annually reseller agreements directed database software relaunch emphasis brandproduct repositioning outsourcing services 18 growth developed annual marketing plans including direct mail advertising tradeshows public relations product sales strategy led website redesign brand relaunch offering integrated marketing multiple target audiencesindustry segments led acquisition merger opportunities evaluating market position financial performance due diligence initial interest senior product manager august 1996 november 1997 company name city state annual sales 120m design leader marketer giftwrap bags accessories retail channels occasion gift wrap accessories created revenue 30m programs warehouse clubs mass merchants dollar chains defined premium gift wrap line positioning created brand identity launched new product 1m new business grew revenues private label programs varying distribution channels incremental 2m sales created three new licensing programs worked licensors creative operations resources develop positioning product design launched field sell materials displays trade advertising led development merchandising systems including permanent fixtures promotional displays instore signage conducted quantitative research evaluate 200 seasonal designs select skus create positioning market materials brand manager october 1990 july 1996 company name city state annual sales 400m berol business promoted sharpie brand manager 150m sales accessories art writing products manager 7om sales product manager berol writingoffice products 18m sales asst product manager artwriting products 80m sales managed 3m brand marketing budget annual basis tracked monthly delivered multibusiness plans budget identified analyzed p l objectives cost requirements market pricing business opportunities redefined core brand created positioning redesigned products launched market increased sales 27 generated new distribution five top retailers 2m incremental sales via national communications campaign build sales branded import line set quality standards implemented marketing redefined target segment reversed 10 decline created intriguing print campaigns national market limited budget timing 500k budget teen product line conducted quantitative research evaluate 200 seasonal designs select skus create positioning market materials identified national tiein partners reduce print campaign costs increase reach capture multiple audiences managed advertisingpr agencies budgets set objectives approved media plans conducted reviews initiated delivered 150k 3phase direct mail campaign target segmented art consumers involving national tiein partners product sampling incentives communication reaching 80 national market supervised brand team managed priorities development marketing projects daily annual assignments education training inbound marketing 2017 hubspot academy city state strategy facilitation certification 2010 leadership strategies group city state master business administration management belmont university city state management completed degree keeping fulltime career position marketing university kentucky city state earned 75 expenses senior woman year finalist whos professional development courses branding identity development internet marketing customer centric selling web site design marketing manage people dale carnegie leadership course creating effective promotions leadership development driving innovation advanced microsoft office suite writing effective copy leading teams diverse personalities p g leadership writing technology microsoft office suite 2013 word excel powerpoint publisher project constant contact emma survey monkey salesforce dynamics knowledge hubspot hootsuite eloqua marketo indesign photoshop illustrator html software life cycle project management programs,CONSULTANT
aviation maintenance egress leading petty officer leading petty officer summary obtain position utilize unique technical management skills acquired military career maintains active government secret security clearance expert aviation environmental control egress systems quality assurance maintenance management training safety proficient microsoft word excel power point collateral duty inspector egressenvironmental control systems 8 years collateral duty quality assurance representative aviation egress ordnance systems 5 years full systems quality assurance representative 1 year quality assurance safety observer cadspads 6 years fa18ef low power engineapu turn operator qualified fa18 super hornet plane captain assuming responsibilities dailyturnaround inspections servicing operation twelve 65 million dollar aircraft ensuring full mission capable status diligently showing expertise emergency procedures ground safety 31 fighter pilotsaircrew 245 maintenance personnel aviation gas free engineerconfined space entry supervisor safety observer excellent communication team building leadership abilities experience aviation maintenance egress leading petty officer leading petty officer october 2001 current company name meritorious unit commendation accomplishing 3000 mishap free flight hours maintaining safe work environment awarded humanitarian service medal lieu 2004 tsunami relief efforts banda aceh indonesia received good conduct medal 4 3 years obedient zealous behavior global war terrorism service medal directly supported global war terrorism deployed 5th fleet area responsibility persian arabian gulfs global war terrorism expeditionary medal supporting global war terrorism deployed 5th fleet area responsibility oman persian gulfs sea service ribbon 5 marksmanship medal qualified expert marksman 9 mm m9 pistol national defense service medal navy squadron battle effectiveness award sustained superior performance operational environment within command enlisted aviation warfare specialist wings focused field aviation warfare specializing administration logistics cprfirst aid safety junior sailor quarter 1st quarter fy14 spearheaded vfa2 coats kids christmas drive directly involved atsugi japan kanagawa prefecture community trash pickup volunteered lead personnel naf atsugi japans earth day base clean quality assurance representative enforced us navy quality assurance guidelines 230 maintenance personnel 50000 production manhours aircraft scheduledunscheduled maintenance tasks conducted 500 final safe flight inspections ensuring highest quality work audited monitored 44 safety programs 13 work centers related aviation compliance regulations established controls maintained documentation interpreted test results quality assurance representative conducted gas free tests 30 fuel cellstanks issued certificates safe entry monitored completion 12 fa18f aircraft aviation maintenance egress work center shift supervisor supervised 16 personnel performing scheduledunscheduled maintenance egress environmental control systems 300 fa18abcdef aircraft responsible qualification training 50 personnel 9 fleet squadrons transitioning f14s fa18ef platform including qualification 8 collateral duty inspectors volunteered instructor advancement training indoctrination warfare training contributing advancement 31 personnel 15 warfare qualifications implemented superior technical troubleshooting techniques ensuring optimum aircraft performance combat readiness ever changing high stress environment aviation egress environmental control systems technician trained 800 sailors aviation maintenance practices repair fa18abcdef aircraft egress environmental cryogenics systems attended advanced egress environmental control systems maintenance courses gaining vast knowledge troubleshooting egress environmental control cryogenics systems maintainedrepaired egress environmental control cryogenic systems 300 fa18abcdef aircraft worked flight controls power plants related equipment full systems quality assurance representative excellent schematictechnical manualdiagram interpretation education specialized military schoolstraining advanced environmental control safety equipment maintenance troubleshooting navy course c5550056 alss configuration management navy course c5550046 nalcomis ooma qa administration leadership techniques advanced primary quality assurance safety observer gas free engineering work center leading petty officer aviationaircraft support advanced corrosion control electro static discharge satisfactorily completed 728 day maintenance refresher course instruction instructed martin baker representative joe glasser martinbaker sju17 series naval aircrew common ejection seats naces course consisted principles operation 728 day inspection procedures arming dearming procedures ejection seat removal installation completed navy knowledge online professional military education via naval warfare college e1 e7 completed navy knowledge online course managing angerstress work environments 1 1996 graduate gateway high school city state graduated 2 years early valedictorian scores ranked top 5 300 candidates 19981999 attended foothill college local union iron workers 155 20132014 attended grand canyon university completing four courses earning 16 credits toward ba science public safety emergency management public safety emergency management skills book c configuration management counseling cpr documentation first aid instruction instructor interpretation leadership logistics managing navy naval personnel pick quality quality assurance qa safety teamwork troubleshooting,AVIATION
general accountant professional summary around 6 years experiences field accounting banking works egyptians foreign companies im really honored introduce hardworking good communication skills highest level integrity honesty loyalty strong beliefs goal orientated sober habits desire produce best work areas expertise abdul aziz abdul ghafar ahmed final accounts balance sheet ability deal accounting program quickbooks ability make financial statements accounting cycle excel skill microsoft word skillfulness computer work experience 062014 102016 company name completion opening customer account using national bank egypt system checking requests opening account make sure compatible egyptian standards opening account serving 50 branches per day complete nearly 500 accounts per day customer service green towers egypt alexandria 032013 052014 dealing directly customers either telephone electronically face face respond promptly customer inquiries handle resolve customer complaints provide pricing delivery information set new customer accounts 1page emailhassanaly1014yahoocom mobile phone 2 01207673477 process orders forms applications requests organize workflow meet customer timeframes manage customers accounts keep records customer interactions transactions record details inquiries comments complaints record details actions taken maintain customer databases 102011 022013 general accountant company name city job description preparation financial accounting reports presentation financial manager prepare reports weekly monthly revenues expense prepare journal entries complete general ledger operations accountbank reconciliations review process expense reports assist preparation coordination audit process 082010 092011 general accountant company name job description preparation financial accounting reports presentation financial manager prepare reports weekly monthly revenues expense prepare journal entries complete general ledger operations accountbank reconciliations courses fulfilled requirements final accounts balance sheet contracting accounts guide accountant center grade excellent education may 2010 trained accountant walid hamdy hashem office account solution jan alexandria university personal information full name hassan aly aboulela marital status single military status exempted languages arabic mother tongue good written spoken english skills accounting accountant arabic balance sheet bank reconciliations com resolve customer complaints customer service databases delivery email english expense reports financial financial accounting financial statements forms general ledger lecturer excel office microsoft word page pricing quickbooks telephone phone workflow written additional information personal details full name hassan aly aboulela marital status single military status exempted 3page,ACCOUNTANT
business development professional summary seeking meaningful part fulltime employment organization could benefit professional experience business development management training business support core qualifications years advertising marketing years experience developing maintaining marketing plan budget years experience staff training site coaching maintain great working relationships use box thinking find solutions complex issues years experience product development launch marketplace skilled design software indesign illustrator photoshop maintain great attitude stressful times versatile various personality types mentoring spirit love see others succeed open mind change open learning continuously improving experience 012012 012014 business development company name city state developed start budget 500000 new business corporation collaborated business partners design creation entire business concept developed logo menus designed advertisements radio spots flyers cards etc marketing new business created cost controls interviewed hired trained entire staff created maintained strong regular clientele personal interaction guests identified solved areas concern guest recovery operations lead running operations ongoing coaching staff financial management business helped create marketing materials grow business met maintained state requirements regulations food safety regulations procedures bar liquor license laws regulations lead management team oversaw payroll bookkeeping created maintained social media including ongoing website changes set maintained entertainment schedule budget promotional materials implemented employee incentive programs developed executed guest loyalty programs purchasing manager maintained weekly inventory oversaw weekly ordering food supplies necessary run operations ran weekly meetings chefs partners strategize implement new ideas programs established maintained cost controls profit analysis collaberated national brands help brand product teamed national brands promote events pos materials giveaways specials partnered major suppliers rebate programs contract negotiations identifying cost savings worked major suppliers figure plate cost identify profitable non profitable items menu placement 011985 012011 business management company name city state lead management team developed guest loyalty programs developed guest satisfaction procedures developed implemented policy procedure manuals created recipe guides plating procedures 14 units maintain consistency created print marketing materials created maintained social media maintained website changes corporate trainer lead training motivating coaching 1000 staff members help others see potential help others take steps necessary advance company developed training manuals developed job descriptions every position within company worked chefs create recipes specials keep things fresh maintaining cost controls retail product development help develop retail product packaging labels helped worked food processing authorities establish shelf stability ingredient nutritional information labels helped worked retailers establish brand market big box stores retail grocers convenient stores met national buyers sell products developed promotional sales programs created pos material presented annual deals purchase incentives set comarketing national brands participated product demos took product national food shows represented product national cooking competitions education 1994 bachelor science biology 1994 graduated unm bachelor science degree major biology professional affiliations juvenile diabetes foundation american heart association make wish foundation skills coaching cost controls marketing point sale promotional advertising marketing sales business management cooking corporate trainer food processing packaging plating product demos product development retail retail marketing sales programs training manuals budget business development purchasing financial management food safety incentive programs inventory operations ordering payroll purchasing purchasing manager fundraising great attitude illustration marketing plan mentoring photoshop solutions staff training,BUSINESS-DEVELOPMENT
wms consultant objective looking position supply chain consultant optimize companys business providing supply chain solutions building efficient customer relationship summary skills strong understanding supply chain principles expertise warehouse management functional knowledge end end warehouse systems experience manhattan associates warehouse systems complete understanding inbound inventory outbound warehouse excellent knowledge software development life cycle emphasis analysis testing ability clearly define execute test plans procedures ability meet deadlines deliver projects time strong analytical problem solving skills hands experience troubleshooting computer hardware peripherals work experience company name city state wms consultant 052015 current created test cases inbound receiving putaway fields verified asns parsing multiple asns using xml format created inbound outbound license plate numbersilpnolpn configured tested system directed manual putaway configured inventory move item one active location another one active location reserve configured wave management task management locations wave process types inventory need types tested partial shipment rf receive menu tested pix transaction keep track inventory movement worked backend testing databases writing sql queries join tables verify data etc environment manhattan associates wmos 2013 sql server 1102 client lifung2013 company name city state quality assurance engineer 112014 052015 performed necessary software hardware evaluations per clients requirements designed modified user interfaces accommodate new verticals assisted engineers troubleshooting configuring lans switches routers firewalls modified tested prototype using working models computer simulation documented reported bugs developers ensured data production server valid redundant worked engineering disciplines evaluate interface hardware software analyze operational performance requirements overall systems worked towards customer satisfaction overall sales analyzing correcting internal software customer problems performed site surveys commissioned installed hardware equipment clients site company name city state junior peoplesoft developer 062014 112014 implemented web based applications using oracles peoplesoft technology internal projects company worked oracles peoplesoft supply chain module scm implement customer order inventory fulfillment management used peopletools develop order management portal implemented business logics order management system worked relational databases querying relevant data optimizing performance normalization worked eight steps peoplesoft application development emphasis design creating page definitions involved various aspects software development generated reports using peoplesofts structured query report sqr environment oracle peopletools 846 oracle database express 11g company name city state senior technology consultant 012012 052014 assisted users hardware software issues using universitys lab resources monitored managed computer labs university florida assisted professors setting lab exams practical experiments organized maintained online classroom reservation system enforced lab policies procedures promoted senior technology consultant period work certified technology consultant academic technology labs university florida education master science computer engineering may 2014 university florida city state usa received achievement award college engineering university florida academic accomplishment bachelor technology information technology 2011 anna university city state india graduated first class distinction technical skills programming languages java web technologies html5 css3 java script php jquery development ide eclipse microsoft visual studio 2012 matlab database microsoft sql server r2 oracle 9i10g11g testing tool microsoft test manager software suite manhattan associates scope oracles peoplesoft supply chain managementscm,CONSULTANT
engineering technician professional profile obtain challenging career electronic technology field extensive experience successfully testing analyzing complex circuit packs systems takes initiative take challenging problems follows resolution capable working independently team player worked fiber optics receivers transmitters since 1999 qualifications critical thinking effective multitasking deadline compliance works well pressure highly responsible reliable establishing goals setting priorities​ team player initiative work independent experienced production scheduling excellent problem solving skills troubleshooting component level schematics reading microsoft office suite expert relevant experience personally managed production activities guarantee 100 orders shipped ontime promoted team leader within 4 years employment planned directed coordinated assigned manpower efficiently meet production requirements tracked daily processing reports 100 accuracy cut inventory half improved ontime delivery 100 reducing scrap proudly rated management leading performer worked rd technical services teams execution experimental pivotal batches problem diagnosis used operational knowledge systems parts components solve problems arose assembly work experience engineering technician 122014 052015 company name city state tested cwb analyzed component level work complex detailed manufacturing documentation andor verbalwritten instructions install parts along moving production line engage practical application engineering science technology thermal technician 072006 current company name city state leads thermal production line engage practical application engineering science technology analyze interpret blueprints determine precise specification work complex detailed manufacturing documentation andor verbalwritten instructions apply basic mathematical skills solve technical problems measure dimensions products verify conformance specifications using measuring instruments rulers calipers gauges andor micrometers handled measured mixed chemicals following prescribed methods testing requirements perform leak checks vacuum mechanical assemblies using leak detection systems set operate production equipment accordance current good manufacturing practices sops calibrate align focal plane arrays perform video setup function test verify alignment electrical alignment mrt mrc final test thermal devices prepare operational reports provide information supervisors recommended corrective actions minimize rate product defects communicate product machine failure details design team reliability departments maintain repair status spreadsheets used production department quality review meetings technical support specialists 021992 112003 company name city state helped achieve company goals supporting production workers worked engineers troubleshooting issues test systems performed testing troubleshooting anyall products including printed wiring boards integrated circuits systems meet engineering specifications trained peers analysis processes getting speed performed daily analysis routines using established troubleshooting techniques developing implementing new techniques knowledgeable application advanced electronics theories collaborated worked supervisory engineering functional personnel conducting special studies proving new equipment worked engineers starting surface mount line worked hp test sets troubleshoot field returns using schematics tuned circuit packs different wavelengths education 2002 associate science northern essex electronic technology engineering computer system city state usa 37 gpa certificate microsoft office graduated deans list 2004 associate degree hesser college paralegal studies city state united states gpa gpa 40 coursework english communications writing legal system training class affiliations organized team lucent make workforce management work together order better communications productive satisfied workforce skills microsoft office suite 2013 reading schematics troubleshooting problem solving lean manufacturing inventory government selloffs,ENGINEERING
secretary ii summary energetic management professional seven years experience highlevel executive support accounting roles organized dedicated professional excels prioritizing completing multiple tasks simultaneously following achieve project goals experience secretary ii dec 2014 jun 2016 company name city state served primary support channel five sales executive albuquerque east albuquerque west santa fesouthern colorado central utah northern utah territories created maintained computer paperbased filing organization systems records reports maintained 100 adherence budgetfinance goals approved travel expenses reimbursement requests director operations oct 2007 aug 2014 company name city state implemented complete accounting system transisition peachtree manufacturing quickbooks pro increased revenue year end due better tracking expenses income direct manager staff 315 employees supervised aspects daytoday business dallas tx office employees operations coordinating reports budgets information satellite houston tx office developed policies procedures responsible trimming operating budgets eliminating excess spending inventory mismanagement boosting productivity managed production schedules order status reports network 30 franchise stores point contact escalated order related issues customer service via phone call email website correspondence assisted design implementation launch four websites directed positioning company worldwide web help compete industry managed new product development launch served primary point contact design functionality custom proprietary inventory management software boosted revenue identifying unaccounted inventory missed sales opportunities marketing directorexecutive assistant jan 2003 oct 2007 company name city state responsible implementing online marketing strategy helped increase property listings 42 monitored areas media make sure real estate agents present marketing strategies ahead customer client demands maintained operations including updates demands purchasing new equipment like desktops laptops maintaining existing equipment software updates decommissioning obsolete equipment disposal telco engineerupper tier escalations jan 2002 jan 2003 company name city state consistently maintained 92 timely completion circuit install escalations utilized provisioningimplementation skills background aid field completion scenarios maintain 90 close ratio pending escalation orders associate relocation consultantproperty management coordinator jan 2001 jan 2002 company name city state maintained portfolio 75 residential properties placed property management employees working abroad ericsson electronics acted sole point contact property management clients associate head ericsson electronics relocation contract team using high multitasking ensure clientcustomer issues completed 100 satisfaction implemented new reporting system computer database assuring pertinent information captured well maintained assured complete accurate file renter information properties managed sold assistant community sales associate may 1998 sep 2001 company name city state communicated recommendations builder home phase construction created maintained customer files implemented computer tracking system status updates demonstrated homes assisted selection floor plans options resolving customer service related issues maintained exceeded 100 adherence new home sales goals education associate arts business management 2010 university phoenix city state usa 369 gpa skills account management accounts payablereceivable adobe bookkeeping customer service database management expense reports hiring human resources inventory management control marketing strategies meeting planning new product development office management online marketing peachtree accounting policies procedures property management purchasing quickbooks pro real estate production scheduling,AUTOMOBILE
electrical cad designer summary highly motivated team player vast skill set strong work ethic proficient computer aided design cad experienced autocad microstation onsite installation experience domestically internationally fluent verbal written spanish highlights excellent communication techniques multidisciplinary exposure project management lean principles knowledge autocad expert complex problem solver sharepoint microsoft excel project visio engineering operational functions assembly drawing accomplishments mastered proprietary engineering software programs systems provided onsite field installation assistance training domestically internationally accomplished writing technical training troubleshooting reference documentation english spanish cad coordinator controls electrical groups lean six sigma certification yellow belt green belt levels experience electrical cad designer 052012 032017 company name city state electrical cad designer north america facilities engineering group create assist creating maintaining accurate electrical drawings plan views electrical equipment one line riser diagrams panel schematics panelboard schedules lighting plans support process control forming electronics cold end packaging groups cad andor design needs write scopes work electrical contractors order equipment support north american factories providing drawings technical information spare parts designing minor projects project planner 012011 052012 company name city state project planner machine manufacturing global glass technology group track orders machine parts ontime delivery machine shops glass manufacturing facilities based production schedules create work orders goto contact coordinate rush shipments customer service representative third party suppliers machine shops coordinator machine parts repair program customer service representative 092008 012011 company name city state global equipment sales global glass technology order entry price quotes arrange shipments expedite rush shipments emergency situations process control designer field service technician 111998 092008 company name city state process control services global glass technology design proprietary control panels various furnaceforehearth heating cooling processes defined project scope budget customer requirements domestic international facilities configuration systems field equipment perform functional check completed panels order panel field equipment w rite scope work specifications field contractors onsite installation training domestically internationally english spanish write technical training troubleshooting documents plant personnel colleagues teach training classes new existing systems equipment english spanish education industrial electronics owens community college industrial electronics associates degree program spanish international relations state university new york dual major spanish international relations bachelor arts program skills microsoft office word excel powerpoint outlook autocad microstation projectwise explorer adobe professional jd edwards erp hart communication sharepoint sap experience,DESIGNER
senior medical recruiter summary versatile resultsoriented responsible professional creative business achievements health fitness industry service industry medical recruiting industry well customer service industry person proven ability meet business needs creative solutions one consistently demonstrates passion excel business development customers company one utilizes diverse strategies woven focused qualification techniques consultative persuasion methodology strategic product positioning creative proposals leading customized solution highlights microsoft word microsoft office excel sales force power point highlights superior communication skills ms office proficient experience senior medical recruiter may 2013 july 2015 company name city state managed team within 4 months hired received 2 promotions duration company fielded average 2030 customer service calls per day confirmed appropriate changes made resolve customers problems trained new employees company customer service policies service level standards conducted reference background checks job applicants developed creative recruiting strategies met anticipated staffing needs communicated duties compensation benefits working conditions potential candidates managed phases recruitment including defining hiring management needs posting available positions developed reports employee headcount monthly hr reports quarterly training reports contacted job applicants inform application status researched recommended new sources candidate recruiting maintained accurate candidate tracking system reviewed applications resumecurriculum vitaeplaced assigned employees clinics hospitals medical facilities communicated efficiently employers employees ensuring needs met timely effective manner performed background checks potential employees well checking upon given references transcripts credentials negotiated salary problemsolving counseling established rapport candidate current allen personal assistant september 2009 assisted older adults weight training programs setting equipment providing detailed instructions encouraged clients engage group fitness classes activities gym meet fitness goals led weekly meetings review performance offer direction motivation guidance toward achieving individual plano tx dallas tx coursework exercise science nutrition science sourcing services international handled incoming outgoing correspondence including mail email faxes screened telephone calls inquiries directed appropriate devised maintained office systems efficiently deal paper flow created expense reports using microsoft excel spreadsheets conducted extensive online phone research personal trainer company name fitness motion energy fitness dfw surf taught clients modify exercises appropriately avoid injury recorded training sessions maintained package rates client contributed increases sales personal training department participated club promotions recruit new members increase club sales met minimum monthly revenue service customer satisfaction goals facility goals education associate science nursing collin county community college nursing coursework human anatomy physiology certified nutritionist attended sports nutrition seminar certified weight management consultant cooper institute dallas personal information 2004 us 2013 us interests big brothersbig sisters dallas texas 20022004 racefor cure dallas texas 2008present habitat humanity dallasmckinney texas 2009present park tavern toys tots dallas texas 2012 smu alumniaction autism dallas texas 2012 meals wheels dallas texas 2012 dallas darlins wafl arena football league dallas texas 2013 interests golf rock climbing yoga hiking paddle boarding crossfit groupteam motivating giving backhelping community cycling 031999 011998 skills anatomy benefits communication skills counseling client clients customer satisfaction customer service dependable direction email staff training expense reports faxes hiring hr management consultant meetings microsoft excel excel mail microsoft office ms office office power point microsoft word organization skills physiology policies problemsolving rapport recruiting recruitment research sales scheduling spreadsheets staffing team player telephone phone training programs additional information volunteer experiences big brothersbig sisters dallas texas 20022004 race cure dallas texas 2008present habitat humanity dallasmckinney texas 2009present park tavern toys tots dallas texas 2012 smu alumniaction autism dallas texas 2012 meals wheels dallas texas 2012 dallas darlins wafl arena football league dallas texas 2013 interests golf rock climbing yoga hiking paddle boarding crossfit groupteam motivating giving backhelping community cycling 031999 011998 tx 2004 us 2013 us,FITNESS
hr specialist summary energetic administrative assistant 30 years experience highlevel executive support roles organized professional dedicated focused excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking role increased responsibility authority adept managing multiple projects ease using expert time management methods highlights administration accountinghr administration office support purchasing inventory popr accountinghr payroll billing collection sales management marketing real estate leasing commercial technical translations customer service certified strong organizational verbal written communication skills analytical problem solving skills ability manage priorities work flow independent selflearner creative dedicated flexible reliable detail oriented innovative team player proficient microsoft words excel as400 outlook accomplishments developed implemented new procedure accounting creating spreadsheet open balances collection follow weekly helped reduction 30 cost unpaid balances experience hr specialist june 2014 june 2014 company name city state coordinated regular temporary interviews line management conducted reference check vetting potential candidates interacted potential employees notifying application status necessary information complete application process assisted various departmental functions payroll employee relations compensation files filing confidential documents leasing agent october 2012 april 2014 company name city state greeting future residents answering questions regarding leasing presenting models taking applications following guests walkin filing taking workorders payments rent fees administrative assistant september 2006 october 2012 company name city state supported multiple level management team members initiated coordinated executed administrative support branch managers assisted engineers project managers proposals technical reports invoicing clients collections compiled information created spreadsheets supervisor review development implementation department systems procedures needed managed supervisors calendars independently scheduled appointments maintained training program training lists reported anticipated participation levels placed calls confirm registrations training programs remind participants event details developed strategic operational plan improve work flow reevaluating priorities resulting increasing efficiency meet deadlines sending documents demonstrated high level professionalism dealing confidential information implemented new procedure accounting creating spreadsheet open balances collection follow weekly helped reduction 30 cost unpaid balances french speaking executive assistant august 2005 september 2006 company name city state updated ceo calendar coordinated meetings french clients bookkeeping duties ability maintain process clients files exhibitor services representative august 2004 august 2005 company name city state assisted exhibitors orders office show sites freight billing coordinated foreman set striking exhibitor booths payroll clerk march 1999 august 2004 company name city state processed payroll weekly 1500 employees full time part time unions using 400 payroll system demonstrated accuracy fast pace meet deadlines payroll transmittals corporate audited hours pto information processed new hiring terminations data changes employee reports w2 i9 new hires performed various payroll bookkeeping functions education ba administration commercial administration 1982 university grenoble city france marketing commercial english accounting work history company name languages fluent speaking reading writing english majored commercial english french native skills office support accounting billing bookkeeping customer service employee relations filing hiring hr inventory invoicing marketing meetings excel outlook windows word payroll pr proposals purchasing real estate sales management spreadsheets supervisor training programs translations written communication,HR
director business development summary dedicated driven sales marketing strategist 8 years experience cloud software industry proven ability research develop implement technical sales marketing plans expert technical content development sales collateral effectively reinforces solution benefits skilled writer trainer presenter fast learner works well pressure committed team success highlights director business development privacy data systems llc dedicated driven sales marketing strategist 8 years experience cloud software industry proven ability research develop implement technical sales marketing plans expert technical content development sales collateral effectively reinforces solution benefits skilled writer trainer presenter fast learner works well pressure committed team success skills core competencies presales implementation support development marketing strategies competitive analysis market research development training materials product positioning branding product demonstrations development sales collateral public media relations web print content development client support post sales ability listen understand relay business needs technical development teams adobe creative suite photoshop illustrator indesign adobe acrobat crm proficiency administration salesforce microsoft dynamics crm applications including limited customization reports dashboards data importexport planningorganization exemplary planning organizational skills high degree detail orientation innovative problemsolver generate solutions using creativity past experience resourceful efficient project manager skilled wearing many hats thinking outside box experience company name director business development 072007 092015 previous director sales marketing privacy data systems llc software development company provides senditcertified patented cloudbased secure communications platform senditcertified provides encrypted messaging large file transfer esignatures cloudbased encrypted storage biometric authentication delivered via web desktop mobile apps ms outlook integration customized apiweb services contribute development refinement companys vision strategy support overall process company management growth new business channels liaise department heads implementation companys strategic operational plans develop review report business developments strategy ensuring strategic objectives well understood executed team ensure efficient effective marketing advertising planning perform market analyses research competitive landscape develop manage strategic sales opportunities management varmsp sales channels management inside outside sales resources design administer companys crm system salesforce including reporting dashboards custom applications data management director franchise sales 012003 122007 corporate atlantic region helpusell real estate assisted regional director management large 9state region oversaw executed marketing potential franchisee candidates managed consultative sales process initial inquiry close utilized technology increase efficiency sales process company name 091996 051999 analyzed product need companywide individualstore basis allocated merchandise units based intricate sales criteria inspected incoming merchandise quality control worked collaboration purchasing team professional skills communications exceptional listener communicator effectively conveys information verbally writing highly analytical thinking talent streamlining complex work processes talent locating analyzing online information market data education bachelor science may 1996 texas university interests 2007present youth rec cheerleading coach allen sports association 2010present league director allen sports association board additional information community involvement 2007present youth rec cheerleading coach allen sports association 2010present league director allen sports association board skills adobe creative suite adobe acrobat photoshop advertising api benefits branding business development competitive competitive analysis content development creativity crm client support data management illustrator indesign director marketing plans market research marketing strategies marketing strategist marketing market media relations messaging microsoft dynamics ms outlook works communicator organizational skills outside sales positioning presenter problemsolver processes purchasing quality control fast learner real estate reporting research sales software development strategy strategic technical sales trainer training materials vision writer,BUSINESS-DEVELOPMENT
human resources manager professional summary dedicated human resource manager handson personnel management experience businessrelated academic knowledge blends seamlessly position human resources manager adapt addressing sensitive issues maintaining strictest confidentiality particularly organized efficient flair prioritizing well highly skilled incorporating creative leadership skills achieve business objectives skills equal opportunities facilitation recruitment strategies labor negotiations recordkeeping compensation structuring benefits administration payroll coordination workforce improvements company organization training programs human resources certification new employee orientations compensation benefits termination procedures ms office proficient project management fmla comprehension society human resource management team building indepth knowledge hr compliance trained fmlaadaeeowc knowledgeable hr systems professionals human resources association employee recruitment business mediation adp workforce sharepoint intranet softwar sharepoint intranet software microsoft office microsoft access oracle profit line cpr bilingual englishspanish outlook paychexflex zenefits crimshield docusign conflict management problem solving personnel management interpersonal skills organized efficient diplomatic conflict resolution business knowledge pivot tables work history human resources manager 012018 current company name – city state • sourced contract temp direct hire employees • order vid pid tech numbers employees spectrum charter • onboard new hires hr system zenefits paychex flex • created powerpoint presentation educating employees benefits programs costs designed implemented employee benefit programs • advised management complex employment law issues resolve issue consistently fairly • coach employees supervisory skills increase communications clarify expectations improve performance • counseled employees performance improve quality service efficiency • maintain process necessary company licenses bonds • coauthored companys employee handbook outlining payroll • reconstructed companies hiring process • send documents new hires docusign • work insuring company vehicles filing claims accident reports • run mvrs iix • created offer letter policies company • performance evaluations better performance metrics shadowed employees determine accurate description duties skills required position updated key human resource metrics including turnover terminations using reporting tools hrms database conducted salary survey research exempt nonexempt positions established monitored employee pay scales facilitated criminal background check process new hires developed enforced company policy procedures relating phases human resources activity conducted employment verifications investigations developed facilitated newhire orientations fitness consultant 112017 012018 company name – city state high volume calling 200 calls per day generate sales follow prospects using established golds gym sales systems conduct gym tours using established golds gym sales systems conduct telephone inquiries using established golds gym sales systems explained exercise modifications contraindicated movements participants history injury implemented marketing strategies resulted 12 growth customer base fitness consultant 112017 012018 company name – city state high volume calling 200 calls per day generate sales follow prospects using established golds gym sales systems conduct gym tours using established golds gym sales systems conduct telephone inquiries using established golds gym sales systems explained exercise modifications contraindicated movements participants history injury supervisor 052013 092017 company name – city state • managed member billing accounts using profit line • performed diversified administrative tasks including completing schedule 7 employees • promoted organized variety events children ages ensuring safety • hired interviewed trained kids club attendants • outsourced find potential employees • checked backgrounds kids club employees • payroll kids club department adp provided instruction coaching motivation employees shift developed enforced safety standards procedures food quality sanitation purposes checked job sites accuracy quality ensure specifications project met marked clearance items moved merchandise proper area store supervisor 052013 092017 company name – city state • managed member billing accounts using profit line • performed diversified administrative tasks including completing schedule 7 employees • promoted organized variety events children ages ensuring safety • hired interviewed trained kids club attendants • outsourced find potential employees • checked backgrounds kids club employees • payroll kids club department adp provided instruction coaching motivation employees shift developed enforced safety standards procedures food quality sanitation purposes checked job sites accuracy quality ensure specifications project met marked clearance items moved merchandise proper area store politely assisted customers person via telephone administrative clerk 052009 092017 company name – city state • checked members well answered questions concerns • led programs science technology engineering math young children • assisted new employee orientation greeted incoming customers professional manner provided friendly knowledgeable assistance education bba management 2017 ct bauer university houston city management graduated 3465 gpa member shrm deans list fall 2015 majored management awarded certificate entrepreneurship skills administrative adp benefits billing bonds clarify coach interpersonal skills conflict management conflict resolution cpr bilingual english filing hiring hr law market math meetings microsoft access microsoft office suite outlook powerpoint power point oracle payroll pen personnel management pivot tables policies problem solving profit quality safety sales spanish staffing supervisory skills telephone written communications additional information honors awards presidents list spring 2014 summer 2015 deans list fall 2015 certifications certificate entrepreneurship,FITNESS
merchant services advocate summary management experience desire work best skilled management professional eager contribute expertise strong personnel development skills communication talents toward actively supporting organization maximizing performance highlights client relations specialist team management focused customer satisfaction training development deadlineoriented customer relationship management software crm high customer service standards employee relations specialist call center management experience strong problem solving ability customer service management expertise accomplishments exceeded corporate target customer satisfaction 4 months row experience 072013 current merchant services advocate company name city state solves challenging member situations creatively efficiently maintaining livingsocial brand promise surprising delighting utilizing strong listening skills empathy probing techniques identify reasons disconnect overcome objections builds strengthens relationships merchants providing exceptional merchant experience ensure quality experiences manages logistics promotions directly merchant via phone email quickly responds resolve merchant questionsissues keeps records merchant interactions transactions recording details inquiries complaints comments well actions taken problem solving utilizing internal teams solve complex issues communicates effectively across internal channels provide effective solutions 112013 032014 mobile sales consultant seasonal company name city state provided personalized service exceptional expertise customers handled aspects sale including customer contracts warranties customer payments cash credit cardcheck transactions developed maintained communicated strong uptodate knowledge wireless products accessories pricing plans service features 072012 072013 operations supervisortmobile gen care company name city state maintained client satisfaction oversaw agents meeting required metrics kpis coached agents help grow succeed goals set forth coach behaviors implemented new changes ensure everyone board new changes address concerns took place set career paths mentored individuals seeking move company scheduled meetings interviews also interviewed individuals interest new positions hiring manager assisted training individuals learn skills necessary client lob organized training groups well facilitated quality assured calls ensure company policies meet 082011 072012 operations team leadatt consumer mobility company name city state effectively oversaw agent personal payroll processing attendance etc efficiently trained new employees company policy procedure consistently ensured delivery quality customer service vital sustaining growing client base sent eod report operations teams included hourly interval report information pertained day calibrated every week contact centers client review qa looked intervals ensure service level forecast percentage abandon rate calls answered clients expectations communicated operation management centers go questions concerns day held meetings operations manager also client webex phone review results coached agents daily basis performance quality assurance adherence sales conversion rate etc successfully steered home goods sales operations generate high volume growth revenue 052009 072011 assistant supervisor company name city state maintained contact kitchen staff management serving staff customers ensure dining details handled properly customers concerns addressed speak patrons ensure satisfaction food service respond complaints make conversation assigned patrons tables suitable needs according rotation servers receive appropriate number seatings checked customers ensure enjoying meals take action correct problems presented menus patrons answer questions menu items making recommendations upon request inspected dining serving areas ensure cleanliness proper setup education 2015 certificate systems administrationnetworks pima community college city state usa pima community college certificate systems administrationnetworks 2015 present grade gpa 38 languages english native bilingual proficiency spanish native bilingual proficiency skills operations management team leadership customer experience training,ADVOCATE
sales professional summary talented construction manager twenty years success various projects independent contractor solid experience managing levels small large scale projects extensive experience preparation complete cost estimation accomplished completing project time budget strong leadership relationship building skills providing clear direction explanation plans contract terms meticulous work proficient juggling multiple tasks working pressure take pride attention detail collaborate successfully architects owners construction staff complete multimillion dollar projects experience 012016 current sales company name city state sell rifles pistols shotguns accessories provide quality control state federal required paperwork provide excellent customer service identifying customer company needs provide company maintenance services competently install purchased accessories customer firearms 011992 012015 broadcast engineer construction project manager city state reviewed plans specs schematic design preconstruction completed teardown existing structures prepared new construction coordinated utility service providers according project schedules obtained building specialty permits local jurisdictional agencies conducted weekly production operations contractor meetings facilitated stronger communication ability resolve critical issues performed regular job site observations provide direction general contractor personnel reported immediate supervisors production conformance contract schedule conducted critical preinstallation conferences general contractors subcontractors consultants manufacturers representatives worked construction administration consultants plan field observations schedule digitally archived weekly progress technical knowledge base photographs assigned projects prepared followed required punch lists oversaw entire building turnover process enhancing communication construction managem assisted operations group warranty service repairs determined project schedule included sequence construction activities prepared regular interval progress reports offered technical assistance service providers conducted routine quality audits ensure work progressing per specifications initiated corrective actions guided directed thirdparty inspectors project construction commissioning closeout avoided construction delays efficiently following site inspections timely manner scheduled contractors materials deliveries implemented systems improve process efficiency reduce project duration trained promoted continued education onsite crew members 011985 011992 plumber company name city state full time service repair plumber residential commercial sites developed implemented successful contract platform research implemented leak detection unit built fostered strong relationship sacramento area restaurant community safety officer plumbing company conducting weekly safety meetings review developed taught plumbing code classes new seasoned employees specialized replacing restaurant wastedrain vent systems keeping business open eliminated risks correctly identifying potential safety hazards interpreted blueprints determine locations quantities sizes materials required expanded trade knowledge networking colleagues participating courses seminars read blueprints determine appropriate materials procedures project managed job site hazards accurately locating biohazards lowgrade radiation chemicals independently worked projects offering process coordination cooperation teams complied local plumbing codes throughout duration project inspected structures avoid obstruction delays throughout project prepared detailed records project tasks start finish offered guidance training junior team members education 1972 high school diploma somerville high school city state 1976 associate arts math science somerset county collete city state math science 1978 bachelor arts broadcast communication geneva college city state broadcast communication skills blueprints read blueprints interpersonal communication conferences customer relations excellent customer service direction hiring layout materials meetings networking new construction personnel plumbing plumber improve process progress quality quality control repairs research safety fm scheduling seminars tear technical assistance troubleshooting,SALES
manager finance summary experienced certified public accountant cpa extensive financial audit experience proven track record improve monthly financial close processes analyze financial results areas opportunity audit financial activities identify potential financial misstatements internal control weaknesses strengths include financial analysis reporting financial management budget preparation management revenue management highly organized detailoriented strong interpersonal skills experience manager finance january 2016 current company name city state prepare manage annual operating budget 55 million gross revenue annual capital budget 500000 oversee financial operations annual expenses totaling 45 million oversee daily billing collection activities 9 employees annual patient days 250000 prepare consolidate hospice monthly financial results input lawson general ledger system consolidation financial results trihealth organization analyze financial operations identify opportunities increase revenue reduce cost provide financial updates senior management hospice board trustees hospice finance committee provide financial guidance leadership 10 individual unit managers business director ii january 2010 january 2015 company name city state prepared managed annual operating budget 161 million gross revenue 226 ftes neonatal intensive care unit nicu along 33 million gross revenue 16 ftes 3 departments managed expenses totaling approximately 20 million monitored nicu monthly productivity metrics prepared managed capital budget totaling 700000 analyzed monitored monthly financial performance evaluate variances managed physician professional fee billing approximately 125000 charges totaling approximately 113 million 13 regional hospitals reduced physician professional fee charge entry billing days 11 5 business days director finance january 2007 january 2009 company name city state reduced monthly financial closing process 13 8 business days managed daily operations finance department 6 employees assisted managing financial operations hospital assisted preparation annual operating budget 180 bed hospital gross patient revenue totaling approximately 375 million facilitated external audit activities 2 years significant findings implemented lawson general ledger system assistant cfo january 2006 january 2007 company name city state prepared monthly journal entries reviewed monthly financial results accuracy validity prepared monthly financial schedules submission corporate office worked closely hospital managers prepare annual operating capital budgets 150 bed hospital gross revenue totaling approximately 14 billion assisted cfo managing daily operations finance department hospital facilitated completion external internal audits developed processes correct audit issues director decision support controller emory january 1999 january 2001 company name city state coordinated hospital monthly financial close activities managed daily operations accounting department including direction staff ensure department hospital goals met assisted analysis maintenance hospital staffing levels productivity assisted cfo managing day day financial operations hospital assisted annual operating capital budget processes maintained accuracy integrity alliance decision support system fullyintegrated cost accounting managed care contract modeling system 6 hospitals utilizing decision support system performed financial analysis hospital operations 6 hospitals including detailed cost information managed care contract information physician profiling utilization analyzes director company name city state office instrumental planning coordinating implementing sarbanesoxley section 404 test strategy hospital level processes approximately 180 hospitals managed annual audit plan processes related areas payroll service centers physician services created reports audit results communicated audit issues company management oversaw hospital financial audits evaluated audit supervisors performance manager company name city state office supervised directed daily progress audits managing staff performance discussed audit issues findings audit engagement team hospital management presented audit findings recommendations hospital senior management reviewed audit memoranda working papers technical accuracy completeness prepared conducted performance evaluations staff assigned audit engagements prepared engagement memoranda working papers summary audit reports previous employment history available upon request education bachelor science accounting university south carolina city state accounting certified public accountant cpa state south carolina 3 skills accounting audit reports billing budgets budget closing cost accounting certified public accountant cpa decision support direction senior management finance financial financial analysis financial audits financial operations general ledger hospice internal audits lawson leadership managing office modeling monthly financial close payroll processes progress sarbanesoxley staffing strategy supervisor,FINANCE
engineering technician professional summary engineering technician specializing quality control sector analytical thinker skilled collecting data executing product testing procedures precision ease resultsdriven focused engineering technician successful prioritizing safety promoting costeffective solutions exceeding customer expectations determined maintenance worker skills performing routine operation checks work equipment always exercising safety measures limit injuries hardworking employee 2 years carrying oral written instructions effectively efficiently uses constructive criticism improve skills job performance safetyminded maintenance worker tasked troubleshooting general plumbing minor electrical work enthusiastic professional promoting excellent attendance record willing assist team members completing assigned tasks organized dependable candidate successful managing multiple priorities maintaining strong work ethic exhibiting positive attitude willingness take added responsibilities meet team goals friendly student available weekend evening andholiday shifts considered hardworking punctual driven seek maintain fulltime position offers professional challenges utilizing interpersonal skills excellent time management problemsolving skills dedicated customer service professional knowledge service delivery proven multitasking abilities committed maintaining professional relationships increase profitability drive business results customer service representative bringing topnotch skills oral written communication active listening analytical problemsolving skills enhances customer experiences employing serviceoriented behaviors understanding customer desires providing customized solutions build loyalty skills installation strong leaderteam leader customer service cash handling self starter excellent communication skills power hand tools willing learn repair work planning groundskeeping landscaping handheld computers pressure washing safety monitoring compliance mechanical repair critical thinking facilities painting repair heavy object lifting troubleshooting diagnostics work history engineering technician 012018 122020 company name city state read interpreted blueprints technical drawings schematics computergenerated reports followed verbal instructions hand sketches adapt modify tooling applied engineering principles develop operate electrical mechanical data processing systems performed work according project schedules high quality standards collaborated engineers new product introduction phases develop verify design changes tracked hours expenses project detailing action charge improved product quality customizing tools eliminating variability warehouse worker 012016 112019 company name city state operated pallet jacks material moving equipment receive transport items various warehouse locations alternated goods inventory observing firstin firstout approach keep shelves organized properly stocked used handheld devices computers record monitor inventory levels completed audits uncover address inaccuracies acknowledged safety issues contacted shift supervisor regarding concerns quick resolution loaded unloaded moved material storage production areas consistently lifted materials weighing much number pounds simplified shipping receiving processes improved workflow operated company vehicles heavy equipment focus safety risk management checked packages merchandise damage notified vendors processed incoming shipments upon package receipt scanning boxes envelopes using software update system placed incoming inventory optimal storage locations promote continued accuracy easy retrieval wrapped pallets shrink wrap prior loading updated daily logs regular shift activities incident details recorded information shortages discrepancies keep records current accurate measured dimensions finished pieces conformance specifications cleaned maintained warehouse compliance osha safety standards evaluated supplies product inventory check quality quantity issues returned unacceptable materials vendors identified inadequate materials faulty equipment brought supervisors attention managed product staging efficiently transfer items receiving storage shipping locations performed general housekeeping cleaning tasks including sweeping pulling weeds power washing readied product pallets optimal storage shipment carefully organizing boxes balancing weight inspected work areas cleanliness obstacles removed cartons boxes keep work areas organized hazardfree labeled accurately moved customer orders meet shipment timetables minimize errors completed number customer orders day warehouse setting operated rf scanners track merchandise verify contents containers moved products sizes using overhead cranes forklifts equipment consistently meeting challenging performance goals kept documentation records accurate uptodate latest data prevent errors processing delivery maintained strong vendor connections arranging pricing delivery structures managing specific shipment paperwork concerns customer service associate 062014 072016 company name city state developed actualized customer service initiatives decrease wait times maintained customer satisfaction forwardthinking strategies focused addressing customer needs resolving concerns provided primary customer support internal external customers developed community reputation commitment customer satisfaction strong client relationships maintained accurate current customer account data manual forms processing digital information updates collected customer feedback made process changes exceed customer satisfaction goals resolved concerns products services help retention drive sales improved operational efficiencies managing customers requests store inventory transactions new purchase orders pricing needs improved customer satisfaction ratings addressing issues fostering timely resolution informed customers special promotions provided detailed information various products recommended products customers thoroughly explaining details responded customer requests products services company information answered customer telephone calls promptly avoid onhold wait times cultivated customer loyalty promoted repeat customers improved sales education schenck civilian conservation center city state ged 082017,ENGINEERING
applecare cpu advisor summary goal establish rewarding career customer service data entry using skills excel proficiency organization collaborative team serve consumers provide positive customer experience highlights microsoft office proficiency excellent communication skills microsoft excel certified filing data archiving time management customer serviceoriented selfdirected exceptional telephone etiquette accomplishments reduced technical escalations management 95 23 per day skills advertising budget maintenance data entry graphic design marketing office management research phone support experience applecare cpu advisor july 2014 current company name city state receive inbound calls provide customer individualized experience educating customer use macintosh apple products efficiently collaborate customers improve user experience software applications resolve technical computer operating system issues verified information computer system uptodate accurate using ilogidesk caselogging tools identified resolved system account issues worked team represent apple positively meet customer expectations adhere comply apples business conduct policy maintain integrity honesty respect acquisitions public relations coordinator may 2014 current company name city state conduct organize researchrelevant content use ydm social media outlets means marketing advertising contact small businesses corporations greater charlotte area inquire marketing needs acquire sales design market products marketing services build establish firm client base eliminated outdated records sending records scanned arrange schedule appointments client graphics design team host design market product launch parties introducing latest promotional deals attain clientele respond business email inquiries created monthly reports records closed terminated records maintained master list clients potential clients organized billing invoice data prepared accounts receivable expected revenue reports ceo write mail response letters hostess march 2009 july 2009 company name city state provided warm welcoming environment guests assisted diners seating needed worked team members encourage guest satisfaction maintained clean environment maintained contact kitchen staff management serving staff customers inspected dining serving areas ensure cleanliness proper setup rectified guest complaints planned seating chart organized reservations education bs business present university phoenix city state gpa gpa 30 business gpa 30 ba communication communication media may 2007 oakwood university city state gpa gpa 30 communication communication media gpa 30 high school diploma 2004 vance high school additional information volunteer endeavors pathfinders seventh day adventist church august 1998present 1801 double oaks rd charlotte nc 28206 827 tom hunter rd charlotte nc 28213 community outreach soup kitchen clothes drive fundraising nonprofit organizations youth leadership development life skills enriching activities,PUBLIC-RELATIONS
costumer services summary costumer representative background sandwich artist security looking join growing entrepreneurial organization part executive team skills operations management financial records processing quick learner clientfocused computer proficient active listening skills telephone inquiries specialist cash handling accuracy superior communication skills top sales performer customer service expert strong communication skills superior organization skills store maintenance ability energetic work attitude adaptive team player cheerful energetic telecommunication skills experience costumer services 022018 current company name city state answered customer questions took orders assisted customers finding solutions complaints concerns inquiries recommended selected helped locate merchandise based customer needs desires collaborated customer service team members give exceptional service throughout entire shopping purchasing experience built customer confidence actively listening concerns giving appropriate feedback extended customer subscriptions offering discounts promotions ensure high customer retention rates confirmed appropriate changes made resolve customers problems sandwich artist 012017 022018 company name city state executed daily tasks assisted team members needed prepared food items including sandwiches products meet customer specifications assisted customers including answering questions preparing orders organized food preparation stations replenished supplies needed delivered superior customer service focused quality meeting customer needs timely manner cleaned maintained food preparation stations trained sandwich artists apply attention detail commitment quality communicated customer provide menu offering details assist decisionmaking proofed dough products baked breads cookies bakery products handled bagged groceries carefully according customer preference stocked priced frontfaced rotated merchandise monitored freshness condition prepared foods routinely cleaned table linens table settings glassware windowsills carpets counters floors storage areas service refrigerators security guard 052015 012016 company name city state maintained order responded emergencies enforced federal local laws communicated supervisors regarding issues occurred duty immediately reported fires accidents safety hazards enforced building rules regulations government facilities protected federal employees property monitoring access governmentowned leased properties detained individuals necessary prevent security breaches patrolled premises regularly ensure safety employees visitors patrolled buildings facilities perimeter areas prevent damage property florist helper delivery driver 022011 032011 company name city state communicated information customers product quality value style consulted customers latest styles trends communicated merchandise needs issues appropriate supervisors timely fashion kept showroom clean maintained neat orderly product displays interacted customers retail buyers followup shipping statuses expedited orders worked team member performing cashier duties product assistance cleaning stocked rotated inventory regularly resolved customer complaints adjusted orders selected efficient routes compliance delivery instructions fuel policy inspected maintained gas oil water levels well tires lights brakes loaded unloaded merchandise stores vendor locations processed payments accepting cash checks credit card payments served companys bilingual spanishenglish customer service representative seasonal field worker 052006 082006 company name city state seasonal migrant worker would return every summer till 2012 mowed edged lawns flowerbeds using shovel hula hoe operated motorized vehicles equipment tractors traiers mixed sprayed fertilizers herbicides insecticides onto grass shrubs trees installed rock gardens ponds irrigation systems accordance client specifications planted seeds bulbs ground covers trees arranged shrubs trees flowers create particular landscape effects education training high school diploma 2012 psja early college high school city state ranked top 15 class 40 gpa student council member future farmers america member jurnalism editor secretary ffa secretary student council migrnat student texas international university city state major criminal justice minor business administration expected graduation date december 2020 texas international university city state major criminal justice minor buisness administration community service volunteer wbca 2012 2013 2014 2017 volunteer food bank 2013 volunteer habitat humanity 2012 2013 volunteer farmers market 2014 volunteer softball games 2015 2016 languages spanish english skills cash handling careful active listener multitasking strong public speaker professional friendly,AGRICULTURE
supply chain manager summary operations manager fiu college business mba programs experience november 2013 july 2014 supply chain manager city achieved corporate goals development execution strategy policy leadership primarily limited activities relating master planning tactical purchasing receiving warehousing shipping general materials management created implemented supply chain operational excellence plan business process improvement plan increase inventory turns 4 average turns per year 7 average annual turns per year within high mix low volume global business environment controlled inventory assets include expendable aircraft parts rotable exchange pool assets chemicals miscellaneous shop supplies consumable items valued 68 million dollars achieved maintained kpis related inventory turns purchase price variances material availability ontime delivery past due backlog customer lead time overtime premium expenses strategic initiatives tactical response ensured material availability fulfilling customer orders time meeting target customer lead times fulfilling revenue commitments responsible weekly cycle count program annual physical inventory processes maintained key role execution monthly sales inventory operations siop goals implemented lean principles change management process best practices purchasingprocurement material handlingstorage logistics activities developed direct reports support departmental organizational continuous improvement goals created managed departmental expense budgets negotiated executed supplier agreementscontracts working crossfunctional stakeholders suppliers reach agreement contract terms conditions worked closely department heads quality engineering driving cost reduction programs organization established vmi kanban consignment strategies reduce total cost engaged actively supplier performance management measurement kpi maintenance driving culture continuous improvement within supply base performed analyzed history supplydemand trends order strategically forecast future needs maintain acceptable inventory levels company name november 2010 october 2013 materials manager responsible sourcing procuring material required repair overhaul jet engine components well contracts outside services long term agreements suppliers controlled 15 million component parts inventory maintaining 12 inventory turns annually directed purchasing activities decisions estimated annual volume 2 million succeeded cost reduction procurement supplies materials services required repair overhaul jet engine components oversaw inventory management developed implemented process improvemt tactics streamline inventory control forecasting purchasing activities resulting significant reduction stock situations improvent vendor relationships managed rotable assets include managing inventory levels repairable overhauled parts conducted exchanges including coordinating shipment rotable asset customers ensure approved core return meets company guidelines prepared solicit evaluate competitive bids outside vendor repairs rotable parts manage rotables repair program including evaluating repair shop capabilities quality work performed negotiating repair agreements terms pricing turnaround times directed coordinated functional personnel continually achieve high degree professional performance spear headed transition implementation quantum component control software include processes operations management inventory manage modules seamlessly conducted meetings presentations executives managers well employee groups one hundred participants company name november 2006 november 2010 contracts supervisor interacted department heads ensure highest quality proposal provided meeting customers requirements value added services programs valued 15 billion reviewed terms conditions ensure requirements line policies well regulations dfar itar proprietary parts licensing directed activities balance workload employees ensure timely delivery competitive prices resulting 151 awarded contracts initiated departmental wide interest customer needs guiding employees research customer better support contract negotiated pricing delivery cost savings vendors ensure maximum profit margins achieved contract company name september 1996 december 2001 city state purchasing procurement military civilian equipment reviewed accuracy purchase orders ensure appropriate use government funds maintained inventory control quarterly cycle counts maintained effective working relationship close coordination defense agencies suppliers education university phoenix graduate school business 2010 state university maryland 2006 bs business administration business administration 2012 lean six sigma certification languages fluent spanish skills streamline balance budgets business process improvement change management competitive continuous improvement contracts cost reduction delivery driving forecasting functional funds government inventory management managing inventory levels inventory inventory levels inventory control leadership logistics materials management materials meetings exchange negotiating operations management organizational performance management personnel policies presentations pricing processes procurement profit proposal purchasing quality receiving repairs research sales shipping six sigma fluent spanish strategy strategic supply chain warehousing,AVIATION
coordinator career overview committed detailoriented administrative professional exceptional customer service problem solving skills organized energetic team player strong work ethic skill highlights microsoft word excel microsoft power point outlook spreadsheet development employee training development coordination deadlineoriented creative problem solving ims connexis proficient core accomplishments verizon wireless winners circle exceeding yearly quotas 2005 2006 administrative office courts georgia grant recipient 2007 2008 2009 2010 2011 2012 criminal justice coordinating council georgia grant recipient 2013 2014 2015 professional experience company name july 2003 current coordinator city state hire train supervise interns parttime contracted employees responsible allocation acquisition budgeting monies grant writing invoicing daily communication superior court judgestaff regarding compliance matters court calendars updateschanges status grant information treatment provider standards review present treatment provider contract superior court judge board commissioners review present department behavioral health developmental disabilities dbhdd contracts board commissioners submit qualifications license insurance information treatment providers evaluate program data reporting grant writing documentation submit findings recommendations administrative office courts criminal justice coordinating council liaison drug courtsuperior court judge district attorneys office public defenders office superior court clerks office carroll county jail staff sheriffs office staff carrollton police department georgia department corrections probation division staff others liaison dbhdd carroll county board commissioners referral source pathways community services board goodwill industries georgia department labor west georgia technical college local staffing agencies treatment facilities halfway housesothers responsible case flow management maintain 70 clients given time maintain fully functional drug testing lab including limited ordering reagents supplies sample collections well interpret report results appropriate agencies responsible building relationships within community public relations company name may 2003 june 2007 retail sales representative city state responsible sales maintenance yearly sales quotas exceeded monthly quotas trained updated employees computer systems phone operations responsible store functions including transactions audits reconciliation daily receipts verified service contracts customers advised circumstances early terminationpenaltiesoverage fees evaluated customer billing propose costsavings customer company name august 1999 february 2003 sales manager city state hire train supervise parttime personnel responsible accounts receivable payable prepare payroll legal documents according federal state regulations maintained appointment calendar buyers sales shows maintained database clientele sent notifications sales shows coordinated apparel gift mart shows eight times per year assisted merchandising showroom responsible decisions made regarding design manufacture apparel education university west georgia december 1995 bs criminal justice city state postgraduate courses including business administration secondary education national drug court conference 2012 city state national drug court conference 2009 city state national mental health court conference 2009 city state national judicial college 2007 drug court coordinator training city state state georgia drug court conference 2005 city state 2013 2014 work history company name july 2003 current coordinator city state company name may 2003 june 2007 retail sales representative city state company name august 1999 february 2003 sales manager city state additional information carroll meth awareness coalition treasurer 2009present chapter adviser phi mu sorority university west georgia 2014present community foundation west georgia 20 20 donor 2013present skills accounts receivable administrative billing budgeting contracts client databases documentation grant writing invoicing payroll personnel public relations reporting sales staffing phone,APPAREL
aviation maintenance technician profile forwardthinking aviation maintenance technician handson experience performing quality troubleshooting aviation mechanical electrical subsystems professional experience aviation maintenance technician may 2010 july 2014 company name city state 21st may 2010 accepted deployed aviation maintenance school completed 20 weeks full time aviation maintenance school taught inspect service maintain troubleshoot repair aircraft engines auxiliary power units propellers rotor systems power train systems associated airframe systemsspecific electrical components serviced maintained repaired aircraft fuselages wings rotor blades fixed movable flight control surfaces also bleed aircraft air hydraulic fuel systems also trained filled aircrew positions flight engineer flight mechanic loadmaster dropmaster sensorsystems operator basic aircrewman united states ceremonial honor guardsman november 2007 may 2010 company name city state 7th january 2008 hand selected drill instructors serve two years coast guard honor guard stationed washington dc represented coast guard high profile events around world setup department mechanic january 2005 november 2007 company name city state worked largest motorcycle dealermaintenance company reno nevada july 2005 charge three personnel build deliver new vehicles repair deliver used vehicles strict time constraints job consisted troubleshooting ordering installing parts required repair maximum potential profit used vehicles ensuring safety new used vehicles delivery customers customers receiving products would receive safety briefing product demonstration transferring possession accomplishments michaels reno powersports 1st may 2006 promoted quality control michaels reno powersports products built delivery customer 0 safety violations since put charge quality control 0 customer complaints unresolved individual product produced coast guard honor guard 1st june 2008 promoted head body bearer responsible conducting organizing team 6 performed 61 funeral services late coast guard veterans arlington national cemetery around nation 8th august 2008 promoted head silent drill team responsible organizing 25 people perform events around nation coast guard aviation supported 2500 flights ground completed fueling operations specialist training accrued logged 2328 hours aircrew flight time mh60 jayhawk successfully safely completed 68 missions various safety test flights search rescue missions immigration interdiction counter drug enforcement location determination surveillance intel cia deployed 14 times various locations outside united states logged 237 maintenance procedures assisted 300 including troubleshooting identifying discrepancies failures corrosion inspections preventative maintenance servicing weights rotor balancing vibration dampening removeinstalls education training bachelor science mechanical engineering 2018 university nevada reno city state usa attended university nevada reno mechanical engineering minor uav technology currently second year degree completed engineering ii core humanities requirements micro economics precalculus aviation maintenance aviation maintenance school city state completed 20 weeks full time aviation maintenance school aviation engineering ashford university city state usa english composition ii adult development life assessment personal dimensions education cultural anthropology associate science truckee meadows community college city state usa private pilot ground school fundamentals speech aeronautical engineering embry riddle university city state usa gpa gpa 374 1st october2014 accepted started attending university nevada reno mechanical engineering minor uav technology currently second year degree completed engineering ii core humanities requirements micro economics precalculus meteorology computer software applications skills quality assurance aircraft parts subsystems determining aircraft airworthiness experience troubleshooting repairing aircraft engines auxiliary power units propellers rotor systems power train systems associated airframe systemsspecific electrical components maintaining repairing aircraft fuselages wings rotor blades fixed movable flight control surfaces bleed aircraft air hydraulic fuel systems,AVIATION
senior accountant experience senior accountant 012019 current company name – city state work business clients preparation payroll tax returns income tax returns perform monthly bank reconciliations credit card statement reconciliations meet new clients discuss needs build proposal services set tax accounts proper state federal agencies process payroll clients including depositing 941 taxes file sales tax returns respond client requests timely manner prepare financial statements financial packages clients work banking officers help clients secure funding work clients prepare annual budgets daily accounting bookkeeping needs quickbooks serve lead accountant wide variety businesses set loans ensure proper amortization tax benefits balance sheet reconciliations trial balance reconciliations file quarterly payroll returns senior accountantfinancial analyst 062017 012019 company name – city state maintained financial statements reporting quickbooks 6 different entities responsible full accounting cycle work monthly basis made gl entries adjustments reflect daily activity 6 different finance companies insured accuracy integrity financial statements audited cash credit card payments bank account cash credit card receipts audited cash drawer reports accuracy ensure proper use funds tracked daily activities 6 different finance companies using bank records crm system audited inventory reconciled titles contracts ensure 100 accuracy completed monthly close process time reconciled bank statements 6 different finance companies revenue cycle analyst 082016 052017 company name – city state vivere health private company specializing fertility treatments vivere currently operates surgical centers labs 7 states expanding current revenues 60million compute verify report accounting monthly revenue locations calculate report volumes operational executive leadership verify contractual allowances pertaining insurance contractspayments ad hoc reporting requests operational development executive leadership financial planning analysis expansion projects revenue cycle reporting vp revenue cycle maintained compliance revenue recognition asc 606 built custom reports excel adaptive c suite executives financial analyst 032015 072016 company name – city state community health systems publicly traded company owningleasing operating 199 hospitals 29 states us along home health hospice physician services 2014 annual revenue 188 billion supported management team biweekly monthly conference calls hospitals preparation review analysis validation reports analysis assisted management team monitoring financial performance weekly monthly key indicators gathering accurate data variety database products track prepare reports indicating weekly monthly quarterly revenue recovery within contract management compliance division collaborate division leaders improve revenue cycle management revenue recovery within pccm preparation annual budget responsible accuracy validity 408 million annual revenue compliance asc 606 database management pccm include 199 hospitals 45 million current inventory contractual revenue relational database management financial analyst 042011 052014 company name – city state 1st america single member limited liability corporation covers southern georgia dme home oxygen iv therapy 2013 revenue 450 million conducted comprehensive financial audits federal state compliance audits agreed upon procedures responsible general ledger activity reconciliations cash activities performed analytical proceduresinvestigations detect unusual financial statement relationships performed internal control substantive testing identified communicated accounting auditing matters directors owner identified alternate revenue streams capture forensic review records resulting 7 million plus new revenue managing partnercontroller 022001 062011 company name – city state charley ocorleys single member limited liability corporation served lowndes surrounding area annual revenue 25million purchased business 2001 grew revenue 400000 25 million managed financial statement preparation inventory procurement financial human resource entertainment aspects operation worked cpa preparation tax returns 1065 1040a state returns expanded business one location twelve locations managed 350 employees seven day week three shift schedules responsible compliance measures federal state city county regulatory bodies work history senior accountant 012019 current company name – city state work business clients preparation payroll tax returns income tax returns perform monthly bank reconciliations credit card statement reconciliations meet new clients discuss needs build proposal services set tax accounts proper state federal agencies process payroll clients including depositing 941 taxes file sales tax returns respond client requests timely manner prepare financial statements financial packages clients work banking officers help clients secure funding work clients prepare annual budgets daily accounting bookkeeping needs quickbooks serve lead accountant wide variety businesses set loans ensure proper amortization tax benefits balance sheet reconciliations trial balance reconciliations file quarterly payroll returns senior accountantfinancial analyst 062017 012019 company name – city state maintained financial statements reporting quickbooks 6 different entities responsible full accounting cycle work monthly basis made gl entries adjustments reflect daily activity 6 different finance companies insured accuracy integrity financial statements audited cash credit card payments bank account cash credit card receipts audited cash drawer reports accuracy ensure proper use funds tracked daily activities 6 different finance companies using bank records crm system audited inventory reconciled titles contracts ensure 100 accuracy completed monthly close process time reconciled bank statements 6 different finance companies revenue cycle analyst 082016 052017 company name – city state vivere health private company specializing fertility treatments vivere currently operates surgical centers labs 7 states expanding current revenues 60million compute verify report accounting monthly revenue locations calculate report volumes operational executive leadership verify contractual allowances pertaining insurance contractspayments ad hoc reporting requests operational development executive leadership financial planning analysis expansion projects revenue cycle reporting vp revenue cycle maintained compliance revenue recognition asc 606 built custom reports excel adaptive c suite executives financial analyst 032015 072016 company name – city state community health systems publicly traded company owningleasing operating 199 hospitals 29 states us along home health hospice physician services 2014 annual revenue 188 billion supported management team biweekly monthly conference calls hospitals preparation review analysis validation reports analysis assisted management team monitoring financial performance weekly monthly key indicators gathering accurate data variety database products track prepare reports indicating weekly monthly quarterly revenue recovery within contract management compliance division collaborate division leaders improve revenue cycle management revenue recovery within pccm preparation annual budget responsible accuracy validity 408 million annual revenue compliance asc 606 database management pccm include 199 hospitals 45 million current inventory contractual revenue relational database management financial analyst 042011 052014 company name – city state 1st america single member limited liability corporation covers southern georgia dme home oxygen iv therapy 2013 revenue 450 million conducted comprehensive financial audits federal state compliance audits agreed upon procedures responsible general ledger activity reconciliations cash activities performed analytical proceduresinvestigations detect unusual financial statement relationships performed internal control substantive testing identified communicated accounting auditing matters directors owner identified alternate revenue streams capture forensic review records resulting 7 million plus new revenue managing partnercontroller 022001 062011 company name – city state charley ocorleys single member limited liability corporation served lowndes surrounding area annual revenue 25million purchased business 2001 grew revenue 400000 25 million managed financial statement preparation inventory procurement financial human resource entertainment aspects operation worked cpa preparation tax returns 1065 1040a state returns expanded business one location twelve locations managed 350 employees seven day week three shift schedules responsible compliance measures federal state city county regulatory bodies education bachelor business administration accounting 122014 valdosta state university city gpa 37 summary financial accounting professional expertise financial analysis audit compliance financial accounting forecasting budgeting procurement healthcare industry strong working knowledge gaap fasb sox asc 606 procedures exceptional analytical ability problemsolving skills analysis solutions complex problems conjunction managing financial outputs managing teams achieve defined outcomes 15 years experience variety organizational roles advanced knowledge microsoft toolsets results oriented proven track record quick learning ability increased responsibilities rapid advancement highlights power user microsoft excel epicor netsuite quickbooks hyperion great plains sage intacct accounting hyperion accountant insurance ad inventory auditing leadership trial balance microsoft excel balance sheet excel monthly bank reconciliations payroll banking process payroll benefits procurement bookkeeping proposal budgets quickbooks budget relational database bi reporting c revenue recognition community health sage compliance audits sales contract management tax contracts taxes cpa tax returns credit therapy crm validation client clients database database management finance financial financial audits financial planning analysis financial statement preparation financial statements prepare financial statements funds general ledger gl great plains home health hospice human resource skills power user microsoft excel epicor netsuite quickbooks hyperion great plains sage intacct accounting accountant ad auditing trial balance balance sheet monthly bank reconciliations banking benefits bookkeeping budgets budget bi c community health compliance audits contract management contracts cpa credit crm client clients database database management finance financial financial audits financial planning analysis financial statement preparation financial statements prepare financial statements funds general ledger gl great plains home health hospice human resource hyperion insurance inventory leadership microsoft excel excel payroll process payroll procurement proposal quickbooks relational database reporting revenue recognition sage sales tax taxes tax returns therapy validation,ACCOUNTANT
audiovisual technician summary proficient configuration operation daws software pro tools logic pro melodyne autotune traktor serato sibelius capable operating api vision aws 900 amek 9098i ssl duality consoles advanced understanding sound systems configurations ie pa systems car stereo knowledge recording creating sounds effects well putting sound picture education 2014 bachelor science recording arts full sail university city state 2012 associates science arts music northwestern michigan college city state experience 042017 current audiovisual technician company name city state installation highend home audio video solutions knowledge audiovideo signal flow control systems home networks 062014 032017 tow truck driver shop hand company name city state specialized servicing brakes fuel systems ordered accurate amounts parts supplies maintain necessary inventory transported customers shop customer service program removed replaced tires shocks struts brakes 102012 052014 promoter event coordinator company name city state promoter event coordinator night club venue showcasing electronic music resident dj stage hand 062010 082010 internship company name city state responsible editing mixing prerecorded programming understands proper broadcast etiquette basic workflow operating onair programming training session recording – full sail university proficient preproduction setup sessions responsibilities included mic placement drum kit vocal setups cue mixes signal routing ​​ music production arrangement – full sail university exercised skills involving production music songwriting skilled proper remix techniques ​​ show production – full sail university acquired basic understanding show production systems stage setupstrike wiring speaker systems routing audio tofrom console stage gained experience midas vienna verona consoles well sc48 venue console understands proper safety procedures working events equipment ​​ fsedm – school electronic music productiondj club established working relationships local promoters local club owners provide outlets djs gain live experience expanded skills djing​​,ARTS
director engineering experience director engineering 012014 012016 company name familiar complies hotels mission standards performing maintenance activities repairs wide variety kitchen refrigeration equipment walkin freezers industrialsized steam cookers refrigerators ice machines washers ovens dryers dishwashers water troubleshooting repair models commercial laundry equipment operate ability read interpret technical information engineering mechanical electrical maximize maintenance team potential balanced focus operations guests employee owners satisfaction represents engineering department daily hod morning meetings priorities plan schedule assign supervise engineering department staff oversee maintenance tasks work orders special projects ensuring timely accurate completion respond guests maintenance needs promptly ensure guests receive professional efficient prompt courteous service hotel standards maintain physical appearance operational efficiency hotel including physical mechanical electrical plumbing etc installation maintenance equipment related hvac water treatment fire safety etc perform daily weekly property document inspections ensure property grounds physical plant work areas maintained standard safety equipment conditions code establish maintain department equipment supply inventory levels appropriate property requirements provide training staff supplies inventory maintenance ordering procedures train engineering department staff correct maintenance procedures assists repairs needed maintain monitor test hotels emergency security systems features like fire alarm cctv baggage scanners etc double tree suites hilton chief engineer security supervising consulting troubleshooting complex electrical equipment issues determining cause control power system failures taking necessary corrective action install repair maintain electrical air conduction system supervising consulting complex installations repair projects monitoring evaluating work productivity monitoring evaluating equipment operation energy efficiency overseeing vendors contractors serving technical point contact monitoring changes national electric code identifying training requirements subordinates supervising subordinate employees includes coaching counseling training evaluating budget estimated expenditure staff salaries allowance maintenance contracts training purchase equipment materials tools instrument furniture manpower planning estimating required technical manpower coordinating personnel department recruit additional manpower required drafting finalizing implementing maintenance schedule system complaint registers work orders processing bills include bills water electricity fuels etc coordinating supervision inspecting vacant room record keeping parts ordering purchase order inventory payroll job assignments dispatch rotate manager duty director engineer 011993 012010 atlantis paradise island responsible daytoday operations engineering core responsibility leadership guidance included ten kitchens fourteen restaurants select develop retain protected class employees evaluates safe work practices job performance reviews maintains care use supplies equipment etc performs regular inspections resident areas rooms sanitation order safety proper performance assigned duties performs regular inspections resident ancillary common areas sanitation order safety comfortable environment assures engineering staff always follows established safety regulations use equipment supplies inspects storage rooms utility janitorial closet etc upkeep supply control requisitions supplies equipment maintains adequate inventory levels provide clean safe comfortable environment 400 hundred guest rooms painting carpentry electrical repair service air conditions locksmith four pools 3 spas two commercial laundries service repair purchasing storeroom supplies landscaping sewerage plant service repair 8 boilers service repair 4 chillers service pm 4 generator service pm engineering budget capital budget 5 million dollars renovate rooms equipments engineering staff training safety training employee 8 supervisors 55 line staff utility paradise island include roads repairs baggage handling systems runway maintenance airfield lights 7 cabins yacht currentchief engineer 012016 continental luxury property management evaluates electrical systems products components applying knowledge electricity materials install repair maintain electrical air conduction system provide mentorship maintenance staff advising safety procedure develops maintain positive customer relationship helping contribute companys star rating evaluate generator load whole house work history currentchief engineer 012016 continental luxury property management evaluates electrical systems products components applying knowledge electricity materials install repair maintain electrical air conduction system provide mentorship maintenance staff advising safety procedure develops maintain positive customer relationship helping contribute companys star rating evaluate generator load whole house director engineering 012014 012016 company name familiar complies hotels mission standards performing maintenance activities repairs wide variety kitchen refrigeration equipment walkin freezers industrialsized steam cookers refrigerators ice machines washers ovens dryers dishwashers water troubleshooting repair models commercial laundry equipment operate ability read interpret technical information engineering mechanical electrical maximize maintenance team potential balanced focus operations guests employee owners satisfaction represents engineering department daily hod morning meetings priorities plan schedule assign supervise engineering department staff oversee maintenance tasks work orders special projects ensuring timely accurate completion respond guests maintenance needs promptly ensure guests receive professional efficient prompt courteous service hotel standards maintain physical appearance operational efficiency hotel including physical mechanical electrical plumbing etc installation maintenance equipment related hvac water treatment fire safety etc perform daily weekly property document inspections ensure property grounds physical plant work areas maintained standard safety equipment conditions code establish maintain department equipment supply inventory levels appropriate property requirements provide training staff supplies inventory maintenance ordering procedures train engineering department staff correct maintenance procedures assists repairs needed maintain monitor test hotels emergency security systems features like fire alarm cctv baggage scanners etc double tree suites hilton chief engineer security supervising consulting troubleshooting complex electrical equipment issues determining cause control power system failures taking necessary corrective action install repair maintain electrical air conduction system supervising consulting complex installations repair projects monitoring evaluating work productivity monitoring evaluating equipment operation energy efficiency overseeing vendors contractors serving technical point contact monitoring changes national electric code identifying training requirements subordinates supervising subordinate employees includes coaching counseling training evaluating budget estimated expenditure staff salaries allowance maintenance contracts training purchase equipment materials tools instrument furniture manpower planning estimating required technical manpower coordinating personnel department recruit additional manpower required drafting finalizing implementing maintenance schedule system complaint registers work orders processing bills include bills water electricity fuels etc coordinating supervision inspecting vacant room record keeping parts ordering purchase order inventory payroll job assignments dispatch rotate manager duty director engineer 011993 012010 atlantis paradise island responsible daytoday operations engineering core responsibility leadership guidance included ten kitchens fourteen restaurants select develop retain protected class employees evaluates safe work practices job performance reviews maintains care use supplies equipment etc performs regular inspections resident areas rooms sanitation order safety proper performance assigned duties performs regular inspections resident ancillary common areas sanitation order safety comfortable environment assures engineering staff always follows established safety regulations use equipment supplies inspects storage rooms utility janitorial closet etc upkeep supply control requisitions supplies equipment maintains adequate inventory levels provide clean safe comfortable environment 400 hundred guest rooms painting carpentry electrical repair service air conditions locksmith four pools 3 spas two commercial laundries service repair purchasing storeroom supplies landscaping sewerage plant service repair 8 boilers service repair 4 chillers service pm 4 generator service pm engineering budget capital budget 5 million dollars renovate rooms equipments engineering staff training safety training employee 8 supervisors 55 line staff utility paradise island include roads repairs baggage handling systems runway maintenance airfield lights 7 cabins yacht education jan 2014penn foster school course revisions national electrical code loads service current protection mainstream engineering corporation epa section 608 type universal certification mold awareness inspection certificate 011993 central piedmont college city state assemble install test maintain electrical electronic wiring equipment appliances diagnose malfunctioning systems apparatus components using test equipment hand tools connect wires circuit breakers transformers components inspect electrical systems equipment associate degree course consisted electrical electrical code commercial resident wiring physics calculation automatic controls electrical schematic reading wiring diagrams reading blueprint industrial electronic electrical installing generators sizing wiring single 3 phase havoc troubleshooting first aid skills direct alternating current communication skills ecm maintenance certificate orlando fl course consisted electrical codes update code book theory safety standards understanding fire alarm systems installation florida solar energy school cocoa fl certificate course consisted analysis site designing system installing ashworth college norcross ga certificate course consisted theory general principles refrigeration fundamental factor mathematics technicians temperature pressure refrigeration cycle refrigerant recovery recycling troubleshooting refrigerant problemsritz carlton hotel training management course catraining consisted customer services skills listen understanding customer problemsoling skills leadership skills communication skills maintain calm regardless customers attitudes summary objective successfully implement communication engineering skills strong growing company qualification selfmotivated able work independently team member meet operational deadlines function well high pressure atmosphere adapt easily new concepts responsibilities developed interpersonal skills dealt diversity professionals clients electrical resident commercial laundry equipment kitchen equipment air condition plumbing electrical motor control outstanding customer service troubleshooting diagnostics electrical mechanical repairs preventive maintenance interests maintenance included kitchens restaurants 200 guest rooms painting carpentry electrical repair service air conditions locksmith 1r pools commercial laundries service repair purchasing storeroom supplies landscaping sewerage plant service repair 2 boilers service repair service pm 500 amp generator service pm engineering budget capital budget 150000 dollars renovate rooms equipments engineering housekeeping staff training safety one kitchen two restaurants one laundry landscaping pool 18 hole golf course highlights book repairs budget 5 safety budget scanners carpentry staff coaching training communication skills supervision communication supervising skills test equipment ca troubleshooting consulting type contracts wiring counseling customer services designing drafting engineer estimating features first aid focus hand tools hvac inventory leadership skills leadership materials mathematics mechanical meetings painting payroll performance reviews personnel physics plumbing property management purchasing read reading record keeping skills book budget 5 budget carpentry coaching communication skills communication skills ca consulting contracts counseling customer services designing drafting engineer estimating features first aid focus hand tools hvac inventory leadership skills leadership materials mathematics mechanical meetings painting payroll performance reviews personnel physics plumbing property management purchasing read reading record keeping repairs safety scanners staff training supervision supervising test equipment troubleshooting type wiring,ENGINEERING
g healthcare recruiter skills ads autism benefits billing coach coaching client clients data processing delivery drivers filing financial statements hiring inventory managing meetings access office network networking payroll personal coaching presentations pricing psychology recruiting researching research sales seminars staffing phone workshops experience healthcare recruiter city state company name jul 2016 mar 2017 managed full cycle recruiting process meet staffing goals developed strong relationships partnered hiring manager maximize effectiveness recruiting process tracked reported key metrics partnered hiring manager interview teams ensure job requirements clearly understood presented candidates coordinated interview process built network pipeline healthcare professionals matched hospital partners culture sourced screened candidates meet high volume open positions professional recruiting specialist city state company name jun 2013 dec 2015 sought interviewed reference checked placed contract employees completely satisfied client requirements built contract employee workforce ads career fairs social media relationships networking took personal responsibility met individual activity goals entire division actively participated team meetings actively shared ideas concepts communicated clients regarding specific job orders candidate submissions candidate matters conference calls etc continuously explored new recruiting sources job boards forums assist recruiters growing candidate pools well providing sales team business leads actively participated networking groups business community programs increase skill knowledge ensured hiring paperwork completed thoroughly including i9s new hires well drugtests background checks required client pricing coordinator phone representative city state company name jan 2010 apr 2013 processed field partners requests pricing accuracy promptness diligence entered pricing system efficiency ensure timely delivery product served contact pricing support assigned pricing groups answering specific emails researching questions regarding accurate pricing customers assisted team members keying pricing per deadlines one four override phone team members first dedicated pricing phone team chosen assist delivery drivers override code needed make deliveries product customers successfully handled average 150185 calls per day efficiently researched pricing codes accuracy maintained polite respectful courteous attitude displaying keen understanding demands drivers schedules administrative assistantbilling specialist city state company name aug 2005 nov 2008 managed accounts 7 loan officers collected reviewed processed employee payroll timesheets completed monthly billing worksheets completed expense projections office completed data processing maintained inventory placed orders office reordered items per need setup customer meetings office organized conference room presentations meetings assisted coalition loan applications set candidate meetings prepared agendas packets drafted typed outgoing correspondence clients answered front desk calls regarding loan questions procedures financial statements reconciled bank accounts ran financial statements properties delinquencies posted charges late fees interest delinquent tenants mailed delinquent statements tenants provided delinquency report property manager filing maintained cohesive filing system easy access information adhered strict deadline schedule managing several projects ease education training bachelor science psychology virginia state university 2002 city state psychology general psychology early education psychology adolescent psychology developmental psychology psychology learning psychological testing abnormal psychology sensation perception social psychology psychological research experimental psychology completed student work study assignment childrens house campus vsu administered standardized intelligence aptitude personality assessment tests children local community referred local pediatricians provided accurate efficient results maintained composure difficult challenging patients using testing techniques monitor control situations learned benefits pediatric neuropsychological tests privilege working children diagnosed autism spectrum disorder adhd add completed work study program upon graduation working program four years including summers certified life coach expert ratingonline program 2017 certified specialization career coaching personal coaching relationship coaching virtual face face conference call services provided workshops seminars also offered,HEALTHCARE
finance operations manager executive profile resultsdriven efficiencyconscious international business management executive extensive experience including financial management organizational development business development team building within diverse industries skilled planning coordinating executing successful strategic business financial programs track record improving operational stability efficiency profitability indepth knowledge diverse array core financial business processes demonstrated capacity successfully improve bottomline profitability corporate objectives collaborate senior stakeholders effectively prioritize activities achieve defined objectives translating business requirements solutions achieve corporate performance goals targets skill highlights organizational development business development expansion domestic international markets global business expertise financial strategic planning execution contracts management risk management staff development management multimilliondollar pl management budget forecasting development management policy process development implementation financial reporting analysis performance managementproject accounting maintain service relationships professional experience finance operations manager 032015 092016 company name city state senior business partner participating development strategic direction leadership management growth organization key accomplishments include led 2016 strategic planning process oct 2015 resulting detailed 2016 delivery plan departments 3yr outlook developed timely accurate financial operations reporting package management highlighting business issues potential risks profit opportunities developed budget forecasting models metrics including rates utilization global cash management analysis recommended innovative alternatives generate revenue reduce unnecessary costs resulting revised business contract negotiation practices negotiated reviewed business contracts profitability financial success mind resulting accelerated ar collections increased cash opportunities ensure company individual compliance countries performing work visas statutory tax filings researched implemented robust 401k plan us employees resulting 35 savings previous plan chief financial officer 032000 052014 company name city state executive business partner participating strategic leadership management growth company spanning 14 years initially leading companys turnaround initiative growing business 8m offices two countries 80m offices registrations personnel 25 countries grew finance accounting function 4 people two countries fully international function global staffing three regions supporting worldwide organization member executive leadership management teams since 2001 participated creation implementation companys corporate strategy policies key accomplishments include executive leadership served key contributing member leadership executive teams strategic planning partner led managed activity company 3 total final resulting company acquisition served company secretarytreasurer served board directors business development led company financial turnaround initiative successfully grew business 24 year year including 51 2011 31 2012 16 2013 led international expansion process resulting 8 offices 25 country registrations around globe multinationalmulticurrencymulti business unit erp implementation financial management multimilliondollar global pl management managed international finance function multiple business unit reporting analysis including heavy foreign exchange multicurrency aspects led managed annual strategic global planning process led annual budgeting forecasting process ongoing management managed 8 annual global financial audits reviews complex tax preparation multiple jurisdictions created policy procedures best practices legal commercial responsible creating defining global company architecture negotiated finalized company contracts including client contracts product agreements service agreements software license agreements nondisclosure agreements vendor agreements led managed broader ownership program grow diversify ownership base risk management implemented global commercial risk program responsible global commercial insurance coverage renewal process effective negotiations resulting holding cost constant 3 years row high revenue growth environment people management multinational staff recruitment development management three regions supporting worldwide organization created managed legalcontracts department staff managed multicultural dynamics remotely global staff assessed departmental training needs establish core competencies set consistent skill sets global accounting finance staff controller 091997 032000 company name city state led managed full accounting finance function including aspects reporting analysis budgeting project accounting management well risk management human resource management company policy development management evaluated roi key business programs led evaluation analysis implementation new accounting system controller 081988 091997 company name city state managed full accounting finance function including aspects reporting analysis budgeting project accounting management negotiated reviewed business contracts financial models profitability financial success mind led modeling planning execution financial processes created detailed financial models analytical tools facilitate variance analysis implemented effective risk management program human resource development management including company retirement program company policy development management administrative management evaluated analyzed implemented new accounting software system education bba finance accounting st edwards university city state usa technology skills ms office ms project visio microsoft dynamics gp epicor quickbooks salesforce projector psa,FINANCE
front desk clerk fee basis john dingell va medical center summary passionate resultsoriented customer service representative diverse background management customer service dedicated providing excellent customer service making operational procedural improvements highlights effective communicator expert building lasting customer relationships computer proficient leadership skills abilities compassionate mentor team management skilled multitasker meticulous attention detail accomplishments coordinated dual department functions team 10 employees planned executed aspects major store renovation hardlines departments store 55 meijer preserved accuracy 98 3 years employment jackson hewitt sofar inc customer relations earned high marks customer satisfaction storewide workflow planning implemented new work process flow increased department productivity experience company name march 2011 june 2011 front desk clerk fee basis john dingell va medical center city state fee services monitored multiline phones addressed patient concerns weekly hospital fees incurred outside va arranged meetings fee services manager va patients processed claims va patients desiring payment va approved outside hospital bills decreasing patient wait time 30 screened assisted va patients bill claims local hospitals company name january 2004 april 2006 income tax preparer jackson hewitt city state prepared income tax returns 180 clients per tax season via data entry authorized clients special company loans maintained returns returning clients creating algorithmic paper system repaired maintained office computer systems manually installed systems updates repaired network printers uploaded virus protection systems oversaw office absence office supervisor company name april 2003 september 2003 general merchandise clerk city state maintained 1000pershelf store inventory keeping shelves stocked operated electronic stores equipment including cash registers pricing guns scanners assisted 50 customers per day location store items item prices party pricing assisted store manager systematizing night clean procedures helping save store 10 costs manpower company name april 2001 june 2001 temporary plant protection aide city state sterilized andor confiscated airline passengers equipmentfood entering u foot mouth disease infected countries screened airline passengers foreign languages equipment organized generated created 1000 pamphlets per month passengers coworkers procedures isolating foot mouth disease u company name january 2000 december 2000 recruiting clerk city state designed electronic file systems maintained electronic paper files oversaw office managers absence maintained front desk reception area neat organized fashion interviewed 7 new team members maintained testoffice materials proctored entrance exams 500 potential employees per week arranged 30 interviews office supervisor per week answered multiline phones conducted 30 job interviews per week set recruitment events potential hires assisted maintaining office equipment including manual maintenance copiers computers printers maintained employee informationtesting materials via data entry company name november 2013 current assistant pastorlanguage instructor city state hebrew language classes prepared lesson plans classes designed prepared syllabuses language classes tutored language learners taught language classes using theories language teachinglearning administered assessments students entering classes first time education wayne state university 2013 mba linguistics city state us wayne state university detroit mi ba linguistics 122013 wayne county community college district 2007 liberal arts city state us wayne county community college district detroit mi aa liberal arts 062007 northcentral university master education english second language city state usa coursework education emphasis expected graduation year 2016 professional affiliations veterans foreign wars detroit mi military experience company name december 1986 may 1991 aircraft armament systems specialist weapons specialist weapons specialist united states air force lowry afb co 121986051991 special forces united states 101st airborne command 011991051991 air force outstanding unit award one oak leaf cluster air force good conduct medal national defense service medal air force overseas ribbonlong tour air force longevity service award nco professional military education grad ribbon air force training ribbon skills data entry printers clients loans tax returns clerk multiline maintenance recruiting recruitment testing games instructor teaching training weapons cash inventory pricing arranged meetings claims front desk linguistics,AGRICULTURE
digital research intern skills microsoft office suite venture capital financial model interests entrepreneurship mentoring education basketball strength training venture capital interests penn summer abroad scholar environmental studies rotterdam berlin june 2015 june 2015 · engaged lecture series water management energiewende fortified immersion culture environmental sustainability rotterdam berlin two weeks · culminated presentation strategic plan implement water management energiewende tactics usa national dominican student conference officer logistics finances sept 2014 mar 2015 · managed balanced conferences 26000 budget individually raised 3800 conference external sources internal sources like kipp college greenfield intercultural center pennkipp · coordinated executed threeday conference 390 university students throughout us · designed organized dominican linguistics workshop inviting prestigious byu professor alba dr ferreira campus involvement grupo quisqueyano dominican student association officer finances dec 2014 dec 2016 · administrated budget 800 funding student organization dana scholar program active mentor sept 2013 sept 2016 · volunteer mentor educate west philadelphia high school students order get ready college big brother big sister big brother sept 2015 sept 2016 · serve positive role model friend children west philadelphia ongoing one one relationship moneythink active mentor sept 2015 sept 2016 · structured personal finance lesson plans fit need philadelphia high school students order allow teach financially independent experience digital research intern may 2016 august 2016 company name city state refined quantitative qualitative data order optimize business products individual project managers evaluated big data generate fundamental frameworks utilized normalize product data across entertainment brands september 2015 december 2015 company name city state developed fiveyear growth strategy utilize next potential funding round growth firm generated 50page report included contacting 700 colleges receiving response rate 11 business development intern may 2015 august 2015 company name city state analyzed daily monthly partnership costs order determine day day changes cost structure partnerships proposed presented 5 new key partnerships pivotal transition phase thestreet incs financial content network 20 banco del austro loans credit card intern cuenca ecuador july 2014 aug 2014 implemented statistical analysis data using excel focusing customer bank databases credit card purchases pos system customer information customer complaints completed filed paper work loan department education training bachelor science economics management wharton school university pennsylvania city state economics 345 306 management corporate finance merger acquisitions consulting growth companies management venture capital finance entrepreneurship wharton industry exploration program san francisco tech sector · awards new york times scholar selected one eight students 800 prestigious ny times full scholarship languages fluent spanish skills acquisitions big data consulting content corporate finance credit databases finance financial java mentoring excel microsoft office suite network 20 next page pos receiving san fluent spanish statistical analysis strategy venture capital venture capital additional information leadership extracurriculars penn summer abroad scholar environmental studies rotterdam berlin june 2015 june 2015 · engaged lecture series water management energiewende fortified immersion culture environmental sustainability rotterdam berlin two weeks · culminated presentation strategic plan implement water management energiewende tactics usa national dominican student conference officer logistics finances sept 2014 mar 2015 · managed balanced conferences 26000 budget individually raised 3800 conference external sources internal sources like kipp college greenfield intercultural center pennkipp · coordinated executed threeday conference 390 university students throughout us · designed organized dominican linguistics workshop inviting prestigious byu professor alba dr ferreira campus involvement grupo quisqueyano dominican student association officer finances dec 2014 dec 2016 · administrated budget 800 funding student organization dana scholar program active mentor sept 2013 sept 2016 · volunteer mentor educate west philadelphia high school students order get ready college big brother big sister big brother sept 2015 sept 2016 · serve positive role model friend children west philadelphia ongoing one one relationship moneythink active mentor sept 2015 sept 2016 · structured personal finance lesson plans fit need philadelphia high school students order allow teach financially independent,DIGITAL-MEDIA
material control specialist summary accomplished professional 12 years experience within field logistics 9 years experience organizational leadership expert managing supply support transportation inventory control purchasing distribution effective customer service cost reduction property management proficient nalcomisrsupply big safari inventory bsi cost point fedlog database versatile proactive problem solver excellent interpersonal skills highly adaptable ever changing circumstances engaging project business plans within fastpaced demanding environment highlights ms office suite decision making organizational leadership multitasking security clearance team building training planning scheduling analytical thinking flexibility communication skills supervisor skills inventory management process improvement experience 122012 032015 material control specialist company name coordinate material movement storage production areas designated locations coordinate purchasing construction warehouse engineering personnel ensure appropriate scheduling procurement movement materials remove materials inventory coordinate preparation materials shipment identify materials military class supply maintain records manage traceability documentation receipt shipment process verify materials merchandise received shippinginvoicing documents record discrepancies damaged materials examine store materials deterioration damage provide documentation disposal provide asset management coordinate warehouse processes distribution administration 012012 102012 logistics supply specialist company name city state maintained inventory recordsdocumentation government assets management utilized bsicost point system entered data track maintain inventories processed request mission support assets monitored assets deployments purchased tracked sourced accounted assets excess 2 million ensured availability required equipment supplies managed repairspurchases assets coordinated planners buyers vendors parts acquisition determined parts requirements developed provisioning documentation managed dfim program ensure assets returned properly processed provided support program managers logistics proposal preparation pricing negotiations assisted training initiatives logistics specific training 012002 012011 aviation supply specialist company name city state supervised 30 marines maximize efficiency satisfy valid customer requirements provided aviation supply support including inventory management materials administration personnel staffing requisitioning procedures validated customer requirements processed submitted requisitions processed delivered materials accordance government regulations procedures purchased tracked sourced accounted assets excess 2 billion ensured availability required equipment supplies managed repairspurchases assets military experience 012002 012011 specialist company name united states marine corps camp pendleton ca aviation supply specialist jan 2002 jan 2011 supervised 30 marines maximize efficiency satisfy valid customer requirements provided aviation supply support including inventory management materials administration personnel staffing requisitioning procedures validated customer requirements processed submitted requisitions processed delivered materials accordance government regulations procedures purchased tracked sourced accounted assets excess 2 billion ensured availability required equipment supplies managed repairspurchases assets education 2014 certificate six sigma villanova university city state us 2014 certificate lean villanova university city state 2003 aviation logistics navy marine corps aviation logistics city state 2000 high school diploma general studies boys ranch high school city state us certifications hazmat certified skills inventory aviation staffing documentation asset management buyingprocurement class comprehensive large array data stewardship system invoicing material control procurement purchasing scheduling shipping bsi cost point inventory records logistics million pricing proposal preparation provisioning training training initiatives hazmat ms office six sigma sixsigma,AVIATION
media activities specialist summary multitasking media relations resultsoriented strategic initiatives event planning writer editor managersupervisor flexibility adaptable highlights greatly improved media coverage press conferences events campus increased frequency newspaper radio television interviews featuring chattanooga state administrators faculty staff hosted popular television show focused campus community events 19972004 commissioned local state representative produce historical documentary african american tennessee legislature reconstruction modern times 2004 created onsite spanish language classes emergency room personnel local hospitals spanish speaking population began expand area 1995 accomplishments led chattanooga state receive national awards bronze paragon award 2012 national council marketing public relations ncmpr degrees work 1 2 radioadvertisementpsa series category silver paragon award 2011 ncmpr power achievement electronic viewbook category wrote produced 2010 ncmpr district level winners online orientation online services category gold medallion early college video thecollege promotional video category silver medallion five commercial series thanks bronze medallion video advertisementpsa series category experience 092013 current media activities specialist company name city state organize major campus events overseeing security media services food services marketing notable speakers past included neil de grasse tyson host cosmos spacetime odyssey theoretical physicist drmichio kaku assisting academic departments minor events conferences speakers require smaller venues create videos various departments campus academic recruitment purposes 031996 082013 marketing coordinator engaged strategic planning deans department heads increase enrollment public awareness new academic programs utilized focus groups surveys market research analysis tools develop strategy supported branding via press releases copy radio tv ads extensive website content print ads brochures fliers posters billboards managed advertising budget print electronic media 500000 proofed edited materials publication supervised staff seven comprised three graphic artists three web designers office manager recruited mentored students represented college special events wrote scripts recruited talent colleges radio television commercials worked local production companies create commercials tv radio developed scripts recruitment instructional videos various academic departments produced series videos guide students registration process student services department commissioned local state representative produce historical documentary african americans tennessee legislature increased media presence press conferences campus events hosted television show focused campus community events cable channel dedicated education increased frequency newspaper radio television interviews featuring administrators faculty staff members designated contact area journalists served spokesperson needed 031994 031996 continuing education coordinator created personal interest classes appealed met needs community recruited instructors organized schedule marketed courses organized first spanish language classes er personnel local hospitals skills academic ads advertising banners brochures budget conferences special events market research marketing materials newspaper office manager personnel press press releases publication radio recruitment scripts strategy strategic planning television website content professional affiliations national council marketing public relations ncmpr tennessee college public relations association tcpra lookout chapter public relations society america american prsa advertising federation chattanooga ad fed tennessee screenwriters association education 1994 master arts radio television motion pictures university north carolina city state radio television motion pictures writers guild america internship star trek deep space 9 paramount pictures los angeles california summer 1993 1975 bachelor arts human services university tennessee city state human services ortar board senior citation academic achievement award academic council aaslf outstanding senior award cheerleader campus entertainment board experiment international living trip italy summer 1973 operation crossroads africa travel six west african nations summer 1972 resident assistant 1975 interests writers guild board directors 20112012 sanctified sisters performing ministry executive director founder howard high school class 1971 president reunion chairperson 20012011 murray hills neighborhood association board 20092011 hillcrest elementary school pta president 20092010 moccasin bend council girl scouts america leader brownie troop 875 20072009,DIGITAL-MEDIA
chef instructor professional summary pastry chefbakercake decorator 5 year history creating beautiful specialty cakes events wide range skills includes custom breads cookies pies tarts highly organized supportive team player abundant knowledge seasonality ingredients well passion local sustainable organic ingredients plans executes menu development budget analysis equipment food preparation execution ordering hardworking time selfmotivated individual proven record responsibility ability problem solve equally effective working independently well team effort works well wide range people levels comfortable leading collaborating training organized detailoriented ability view situations challenges positive way propose solutions streamline operations passionate creating unique delicious pastries using extensive knowledge baking sciences flavor combinations experience 042016 current chef instructor company name city state teaching classes small large groups honing current culinary skills sharing knowledge methods technique students creating lesson plans menus 022016 current sales representative company name city state traveling new jersey pennsylvania delaware areas selling cake pastries wholesale bakery learning art sales honing communication sales skills well conversational ability product knowledge ​ 032015 012016 assistant pastry chef company name city state helped lead small team bakers decorated cakes cupcakes variety pastries daily display case created different flavor combinations seasonal goods make ever changing menu created menu items highly popular napa renown boon fly cafe helped carry banquets creating attractive dessert bread displays 500 people managed daily production breads including brioche burger buns focaccia sourdough baguettes rye bread carraway seed multigrain parker house rolls pizza dough biscuits placed producedry good orders requisitioned admin duties 082014 032015 eventpastry chef company name city state communicates effectively management well co workers leads team successful parties banquets works production line necessary team player systematically tastes smells prepared dishes observes color texture garnishes implements supports company initiatives programs consistently keeps clean safe environment adhering federal state local sanitation safety requirements prepares variety breads pastries desserts cookies well savory items events ranging 15 100 people 082012 082014 assistant pastry chef company name city state managed directed team three pastry line cooks include overseeing daily responsibilities health safety standards sustained effectively coordinated management kitchen staff service guarantee successful lunch dinner shiftsprepared variety breads sauces garnishes pastries daily basis needed service helped facilitate kitchen cleanliness sanitation well communicating well co workers english spanish procured supplies foods equipment pastry department assisted initial restaurant opening pastry department development spearheaded research development include reviewing analyzing data meals served food consumed food costs supplies labor along providing reports recommendations based results sought new methods products procedures improving food service operation responsible ordering checking orders well conducting inventory costing recipes established maintained open collaborative relationships kitchen team quickly courteously resolved guest problems complaints 082007 012012 banquet chef company name city state managed team kitchen support successfully organized executed banquet events assisted ordering menu planning calculating charges special dinners banquet events prepped executed professional banquets guest ranging 151000 customers ordered requisitioned food daily basis banquets large parties interacted guests members leading live food action stations conducted daily inspections maintained food sanitation kitchen equipment safety reports enforced appropriate workflow quality controls food quality temperature persistently strove continual improvement worked cooperatively team member diligently enforced proper sanitation practices prevent spoiling contamination foods 052006 082007 bakercake decoratorretail company name city state processed bakery orders customers directed cake delivery organized refilled bakery case appropriate inventory based current sales creatively decorated cakes cupcakes tarts pastries well special order items managed retail bakery accounts balancing register nightly basis prepared bakery specialty products bagels breads pastries education 2007 associate arts culinary pastry arts illinois institute art city state food preparation kitchen management patisserie confectionery international cuisine recipe menu planning 2005 high school diploma chesterton high school city state culinary arts vocational senior year skills photoshop arts budgeting costing desktop publishing english health safety standards illustrator inventory microsoft word quality research restaurant operations retail safety sales spanish supervision team player timemanagement workflow written communication,CHEF
key holder summary highly organized efficient multitasking environments able prioritize effectively accomplish objectives creativity enthusiasm humor resourceful flexible able adapt changing priorities maintain positive attitude strong work ethic highlights microsoft outlook word excel skilled trainer ms office expert customerfocused strong interpersonal skills effective workflow management accomplished manager goaloriented positive upbeat experience key holder 082012 current company name city state trained incoming sales team members promptly resolved customer requests questions complaints maintained knowledge current sales promotions policies regarding payment exchanges security practices assumed ownership team productivity managed work flow meet exceed quality service goals trained staff operating procedures company services prepared opening closing store collections specialist 022010 042011 company name city state effectively managed highvolume inbound outbound customer calls evaluated initiated alternatives resolving account balances responded customer inquires regarding account status coordinated collection activities delinquent accounts resolved customer situations calmly courteously accurately documented researched resolved customer service issues met exceeded service quality standards every review period sales associate 072008 042009 city state greeted customers timely fashion quickly determining needs maintained knowledge current sales promotions policies regarding payment exchanges security practices contributed team success exceeding team sales goals operate cash register receives payment customer cash debit participated physical inventory counts education certificate current temple real estate school marketing 2008 virginia union university city state marketing skills cash register closing strong interpersonal skills customer service debit fashion inventory excel ms office microsoft outlook word policies quality real estate sales trainer workflow,APPAREL
aviation technician summary grown maintenance background always worked vehicles equipment started professional career automotive lube technician quickly moved technician role factory trained mitsubishi automobiles completing aviation maintenance technician airframe powerplant licenses started working skywest airlines trained maintaining commuter aircraft time completed associates applied science aviation technology always interested working professionally helicopters got opportunity work ems helicopters air methods air methods provided factory training bell helicopters airbus helicopters among training opportunities highlights dedicated worker driven individual works well group situations willing able lead train others thorough troubleshooting problem solving knowledge aircraft systems high regard caring individual accomplishments received salt lake community college presidents award four times graduated salt lake community college associates degree aviation technology received high honors gpa 389 received 2nd place skills usa state competition aviation experience aviation technician 102007 current company name city state perform aircraft maintenance preventative maintenance repairs alterations research schedule inspections parts bk117c2 bell 206 bell 407 bell 430 pilatus pc12 base mechanic single mechanic bk117c2 main receiving facility aviation technician 082006 012007 company name city state performed aircraft maintenance aircraft alterations aircraft repairs gained training systems embraer brasilia bombardier crj200 series crj700 series crj900 series aircraft worked maintenance teams performed line maintenance gate automotive technician 092004 012006 company name city state automotive diagnosis repair mitsubishi brands new used cars auto computer reprogramming computer scanning automotive technician 062003 012004 company name city state automotive diagnosis repair mitsubishi brands new used cars education select one turbomeca arriel 1 line 1 2 maintenance course 2013 turbomeca training center city state usa completed turbomeca arriel 1 line 1 2 maintenance course conducted turbomeca training center model ec145 bk117 c2 airframe field maintenance 2012 american eurocopter training center city state usa completed model ec145 bk117 c2 airframe field maintenance course conducted american eurocopter training center select one bell model 407 electrical maintenance training 2011 bell helicopter training academy city state usa completed model 407 electrical maintenance training course conducted bell helicopter training academy select one rollsroyce model 250 series iv fadec training 2010 rollsroyce city state usa completed rollsroyce model 250 series iv fadec training provided rollsroyce regional manager greg houston select one human factors maintenance 2010 grey owl aviation consultants city state usa completed human factors maintenance phase 1 conducted grey owl select one bell model 407 field maintenance training course 2007 bell helicopter training academy city state usa completed model 407 field maintenance training course conducted bell helicopter training academy select one level 1 dye penetrate inspection 2006 skywest airlines city state usa completed level 1 dye penetrate inspection completed advanced systems training models aircraft associate science aviation technology 2007 salt lake community college city state usa completed aviation maintenance training received airframe powerplant licenses competed skills usa finished 2nd state aviation automotive training 2003 barber brothers mitsubishi city state usa gpa graduated honors competed automotive competitions awards received graduated high school honors received presidents list four times salt lake community college received 2nd place skills usa state competition aviation gpa 389 mitsubishi mut ii scan tool training mut iii scan tool training mitsubishi new model training mitsubishi medic scan tool training high school diploma general studies 2003 woods cross high school city state usa graduated honors competed automotive competitions skills aviation systems troubleshooting electrical troubleshooting computer systems repair capable automotive diagnosis repair,AVIATION
adjunct faculty zanvyl kreiger school arts sciences advanced academic programs profile experienced field application scientist unique balance comprehensive academic wetbench experience across research sectors strategic understanding scientific business including field marketing technical sales along ability work alongside dynamic intelligent teammates close business team areas expertise time territory management molecular biology techniques assay designdevelopment presentation skills dnarna sequencing pcr cell biologytissue culture data analysissoftware product specialistfas experience february 2013 december 2015 company name city state adjunct faculty zanvyl kreiger school arts sciences advanced academic programs codesigned lectured 1214 graduate students attending high throughput screening hts automation lab course designed executed 7 labs across spectrum detection chemistries commonly used hts labs throughout semester provided lectures complex physical chemistry principles reagents used hts labs helped educate graduate students unique techniques used hts lab well unique instrumentation software analysis experimental designs used settings created quizzes exams final comprehensive exam required grading purposes november 2005 current company name city state senior field application scientistproduct specialist member regional sales team discovery analytical solutions division perkinelmer includes 3 account managers across pa de mddc va nc sc provide presales postsales application support generate expected revenues 2016 56 million territory facilitate relational sales field support diverse scientific sectors including pharmaceutical industrialbiotech government military academic preclinical labs initiate scientific discussions introduce simplify perkinelmers high throughput screening reagents consumables multimodal fluorescent plate readers analysis software complex small molecule large molecule basic biology liquidhandlingaided assay development projects interact users perkinelmers detection chemistries disseminate technical education researcher community various platforms live seminars webinars conference calls individual protocol reviews collaborate scientists bench comprehensive proofofconcept wet lab demonstrations alpha lance delfia luminescence chemistries 96 384 1536 well plates multimodal plate readers advise users proper experimental assay design provide valuable expertise constructing matrices assay development help construct efficient protocol workflows assist rational data analysis conclusive results necessary troubleshooting next steps design execute offsite internal applications instrument trainings sales specialist well fas gather organize customer feedback field distribution among appropriate internal organizations field marketing strategic marketing r reagent manufacturing instrument manufacturing acted specific customer feedback applied background molecular biology virology cell biology immunology work r internally troubleshoot field issue design assay push commercial kit idea provide users relevant reagent solutions based detection chemistries february 2000 november 2005 company name city state pcrsdsgenomic assayssps technical application specialist provide technical recommendations applicable applied biosystems product lines internal external customers several different formats telephone email voicemail person act liaison product group sales service customers add value offerings presales postsales service calls internal interactions maintain leadership role managing communicating sample preparation systems information tas group conduct training seminars sample preparation systems sps pcr sds real time instrumentation chemistry theory education entire ab support organization sales external customers contribute concise sales trainingssupport small staff trainings internal colleague interactions preserve continuity ab message across organization create edit support documentation faqs tutorials instructions help customers using ab products resources theories train new hires critical introductory information necessary knowledge base strong tas help update colleagues new product theoretical information constantly expand knowledge base responsibilities lab monitor trainingsdemos lab safety officer administrative duties tas group august 1995 february 2000 company name city state biologist constructed fulllength consensus clone gb virus b gbvb animal virus genetically clinically related human hepatitis c virus used nested rtpcr obtain viral cdna serum pool chosen gbvb cloning source discovered novel sequence 3 end gbvb genome combination 5 race rnaligase mediated rna circularization pcr methods proved critical infection evaluated viral titers vivo nested rtpcr 5 constructed infectious gbv b clone pgbb contributed analyzed rtpcr data support current argument hgv gbvc hepatitis virus clinically relevant disease discovered valuable information viability gb virus gbva gb virus b gbvb monkey viruses serve surrogate models studying relationship hcv performed computer analysis rna structures inhouse software dna sequences using gcg wisconsin package analysis software determining 5 3 ends gbvb genome created written guidelines standard laboratory procedures clean room environment trained experienced technical personnel use standard appropriate molecular protocols contamination control safety developed professional relationships internal external vendors cost effective procurement critical supplies perishable reagents july 1992 august 1995 company name city state research assistant ii assembled hiv retroviral vectors using common cloning methodologies transfected cloned hiv dna mammalian cell lines testing hiv gene expression tested rna transcription dna integration northern blot southern blot applied cell culture techniques maintain prepare cell lines viral studies analyzed specific transfected cell lines syncytium formation marker vitro hiv infection performed dna sequence data analysis using abi 373 automated sequencer synthesized necessary primers using oligonucleotide synthesizer abi 394 analyzed data using dna sequence analysis software well sequencer software contributed molecular biology assistance scientists studying hiv siv infection march 1989 july 1992 company name city state process development associate performed microbiological screening elucidate proteins commercial value conducted chemiluminescent spectrophotometric assays protease activity evaluate novel proteins processing conducted checks bacterial ph aeration glucose levels enzyme production operated 101000 l fermenters production marketable biologicals performed dna sequencing analysis gas chromatography protein column chromatography protein precipitation enzyme assays quality controls biologicals produced pilot scale education 2002 johns hopkins university city state biotechnology biotechnology 1988 east carolina university city state bachelor science biotechnology biotechnology interests 30 years youth sports service including codirector k2 league coaching ages k 8 basketball baseball football teeball soccer elected mother seton parish council june 2003 appointed st pauls parish council june 2012 2nd degree member knights columbus board member st anns cyo affiliations member slas society lab automation screening member lrig laboratory robotics interest group additional information community service washington metropolitan area 17 years youth sports service including codirector k2 league coaching ages k 8 basketball baseball teeball soccer elected mother seton parish council june 2003 2nd degree member knights columbus board member st anns cyo skills virology molecular biology cell culture techniques chemistry data analysis dna sequencing scientific writing molecular biology techniques real time pcr rtpcr sample preparation assay design assay development assay troubleshooting scientific presentations seminars strategic marketing leadership sales time territory management,ARTS
desktop support engineer profile dedicated system center 2012 administratordesktop support engineer nine plus years providing effective management support process administers implements global change management forty cities domestically 10 cities internationally effectively prioritizes goals performs short deadlines increase productivity without sacrificing quality proficient daytoday administration system center configuration manager 2012 r2 sccm 2012 provide technical support staff customers responding followingup internal external customer support problems core qualifications windows 7 image deploying via sccm 2012 r2 windows 7 windows server 2008 r2 patch management application deploying task sequence development professional experience desktop support engineer august 2012 current company name city state develop manage maintain north highland pc images building testing manage inventory pcs platform specifications utilization system center configuration manager 2012 r2 sccm 2012 critical required software patch management windows 7 windows server 2008 utilizing sccm2012 r2 operation system deployment osd application creation within sccm2012 r2 work directly customers order ensure quality solution delivered issues identified escalated resolved proactive manner review optimize workflow procedures processes systems call center ticketing reporting remote access tools administer manage exchange mailboxes distribution lists assist migration troubleshooting microsoft office 365 coordinates provides evaluations proper escalation process application network issues advanced knowledge repair software requirements dell lenovo devices designates software install configurations thousand computer systems globally troubleshoots hardware software desktops six departments domestically three internationally performs upgrades operating systems simultaneous logging tracking resolving matters pertaining network connectivity printers software application malfunctions monitors tracks communicates progress assigned incidents closure create update trouble tickets required standard procedures responsible managing maintaining monitoring datacenter server network lan wan responsibilities also include limited providing 2nd 3rd level support internal external users involves network servers problem identification resolution proactive response alarms reactive response trouble calls coordination repair activities internal external agencies possess critical thinking effective troubleshooting skills ability quickly accurately determine source problem identify possible solutions select appropriate solution implement solution timely manner information technology technician january 2011 january 2012 company name state disassembled troubleshot repaired following pc hardware motherboards processor hard drive floppy drive cd drive power supply ide cables sata cables fans nics video cards sound cards memory keyboards mouse monitors speakers upgraded 100 computers new operating systems windows 7 configured computer images future deploy utilizing windows deployment services wds configured servers new operating systems windows server 2008 hard drive devices configured email internet connectivity end users created users active directory aviation ordinance supervisor january 1997 january 2009 company name state supervised 130 navy personnel buildup storage movement navy ammunitions inspected maintained repaired aircraft mechanical electrical armamentordnance systems supervised operation aviation ordnance shops armories stowage facilities managed accounting systems rework airborne weaponssystemsequipment conventional weapons qualificationcertification programs afloat ashore performed requisition received inspected stored issued ammunition made reports excesses shortage damages conducted inventories reconciled posted discrepancies prepared maintained ammunition transaction reports transaction item reports required inspected compliance directives applicable notice ammunition reclassification coordinated expedited flow work materials within departments establishment according production schedule duties included reviewing distributing production work shipment schedules conferred department supervisors determine progress work completion dates compiled reports progress work inventory levels costs production problems supervised inventory accountability navy assets education bachelor computer science network security ecpi university city state network security certifications microsoft cerified profesional skills accounting systems active directory cables cd change management hardware critical thinking client customer service customer support dell desktops email hard drive ide internet connectivity inventory lan managing materials mechanical memory access exchange exchange server microsoft office windows 7 windows migration weapons monitors motherboards navy networking network nics operating systems pc hardware personnel power supply printers processes progress quality reporting routers servers sound cards switches technical support troubleshooting upgrades video cards wan workflow,AVIATION
p aviation supply specialist summary ambitious student pursuing computer science degree eager contribute developed knowledge deliverysupervisory role skilled technical teamwork adaptable driven strong work ethic ability thrive teambased individually motivated settings skills report creation freight operations adaptive team player dependable reliable materials transport skilled forklift operator cargo handling defensive driver training report creation storage procedures reviewing records personnel mentoring reliable trustworthy critical thinking data management team management friendly positive attitude basic math people skills microsoft office team building first aidcpr experience aviation supply specialist city state company name aug 2017 may 2021 tracked documented updated stock system precise attention detail recordkeeping requirements coordinated materials delivery units worldwide validated processed requisitions new unit supplies assisted unit budgeting entering accurate purchase orders tracking exact expenses operated forklift elevate place merchandise appropriate areas communicated effectively members public often crowded noisy environments received orders via phone mail fax internet daily coordinated shipping receiving schedules production assist traffic control docks packed number pounds type products daily keeping detailed records productivity identifying areas improvement assisted coworkers special projects learn new tasks gaining additional responsibilities tracked inventory conducted cycle counts audits resolved issues maintain accurate records monitored work areas cleanliness functionality removed obstacles promote safe work environment received deliveries scanned packages updated orders internal database enable efficient order processing fulfillment replenished inventory focus addressing customer needs prep cook city state company name jan 2016 jun 2017 adhered regulatory standards regarding safe sanitary food prep maintained consistent quality high accuracy preparing identical dishes every day made meals accordance company standards requirements executed proper techniques preparing menu item ingredients kept stations stocked ready use maximize productivity rotated stock items ingredients maintain efficiency freshness offered support stations highvolume shifts maintain optimal coverage meet customer needs maintained clean orderly appearance throughout kitchen dining area dressed seasoned garnished appetizers salads prepare food service cooked food following specific measurements recipes grilled deep fried various foods including meats potatoes fish verified proper food preparation regulating temperature ovens broilers grills roasters modified standard recipes account ingredient issues customer requests including allergen concerns assisted dining room tasks removing soiled dishes meal service returning kitchen washing offered support stations highvolume shifts needed organized labeled stock ingredients maintain needed inventory levels assisted training development new talent delivery driver city state company name nov 2015 mar 2016 operated maintained heavy equipment safely including forklifts stair climbers pallet jacks operated manual mechanical equipment safely minimize injury accident risks completed daily pretrip inspection checklist first delivery directed efficient product loading checked load balance prevent ontheroad incidents answered customer questions regarding shipments conferred frequently dispatch meet delivery schedule targets incorporate late adjustments handled merchandise accordance product handling standards operated delivery vehicles four days per week averaging 100 plus miles road 100 customers served daily delivered rush merchandise tight schedules meet customer targets inspected maintained gas oil water levels well tires lights brakes satisfied recordkeeping demands accurate invoicing shipping paperwork coordination daily logs outlining field activities resolved customer complaints adjusted orders completed order forms collected payments keep customer accounts current grouped routed deliveries according designated areas maintain efficient delivery times obtained signatures invoices credits stay top paperwork requirements handled customer service complaints utmost professionalism knowledgeable responses maintain trust company loyalty communicated frequently dispatch relay route changes delays impacting customer delivery timetables education training bachelor science aviation management operations florida institute technologymelbourne city state deans list honoree semester one 2020 32 gpa high school diploma olympia high school jun 2017 city state technical degree hotel resort management orange technical college may 2016 city state college degree sports marketing mangement orange technical college city state 385 gpa college degree accomplishments consistently maintained high customer satisfaction ratings certificate accommodation usmc navy marine corps achievement medal,AVIATION
senior customer service advocate professional profile ten years management customers services skills retail call center environment expert computing technology skills multiple software applications qualifications leadership sales writing communications customer service training counseling client support multitasking professional microsoft office relevant experience increased client engagement active health products services sales 98 quarter experience senior customer service advocate october 2010 november 2016 company name city state provides daily leadership customer service staff identifies system workflow improvements enhance teams efficiency handles telephone written correspondence varied sources explains customermember specific plan benefits along members responsibilities accordance contracted arrangements documents tracks member contacts events outcomes via appropriate systems accesses information variety systems references including contracting network system shift supervisor august 2009 october 2010 company name city state completed day day operation store overseeing staff responded customer inquiries complaints directed supervised employees engaged sales inventorytaking reconciling cash receipts performing services customers monitored sales activities ensure customers receive satisfactory service quality goods assigned employees specific duties manager parts sales december 2008 july 2010 company name city state resolved customer complaints regarding services products personnel monitored sales staff performance ensure goals met conferred company officials develop methods procedures increased sales expand markets promote business determined replacement parts required according inspections old parts examined returned parts defects exchange defective parts refunded money sales consultant october 2007 june 2009 company name city state •assessed nutritional needs diet restrictions current health plans develop implement dietarycare plans provide nutritional counseling •consulted physicians health care personnel determine nutritional needs diet restrictions patient client •counseled individuals groups basic rules good nutrition healthy eating habits nutrition monitoring improve quality life •developed curriculum prepare manuals visual aids course outlines materials used teaching recovery specialist january 2007 january 2008 company name city state received payments post amounts paid customer accounts located monitored overdue accounts using computers variety automated systems recorded information financial status customers status collection efforts located notified customers delinquent accounts advised customers necessary actions strategies debt repayment skilled persuading customers pay amounts due credit accounts damaged claims nonpayable checks return merchandise branch manager january 2006 january 2007 company name city state supervised daily operations branch included hiring firing maintaining personnel staff training schedules established maintain relationships individuals businesses examined evaluated processed loan applications reviewed collection reports determine status collections amounts outstanding balances responded customer complaints resolved problems ensured highest level customer service branch manager january 2006 january 2007 company name city state supervised daily operations branch included hiring firing maintaining personnel staff training schedules established maintain relationships individuals businesses examined evaluated processed loan applications reviewed collection reports determine status collections amounts outstanding balances responded customer complaints resolved problems ensured highest level customer service sr appeal complaints analysts november 2016 current company name city state review research respond complaints within required time frame established better business bureaureview research respond regulatory complaints including cfpb state attorney general office regulatory agencies ensure received complaints documented recorded appropriate spreadsheets provide weekly analyst identifying trends type state client validate verify complaints answered timely fashion appropriate responses identify high risk problematic complaints notify compliance management team complete call reviews determine disciplinary action taken provide coordination compliance regulatory related projects effectively communicate levels risk specific departments ability advise senior management regulatory charges may affect risk provide recommendations mitigate potential risk coordinate legal team ensure aware potential cross complaints adls lawsuits collaborate compliance management team ensure entire company aware compliance requirements issues support director compliance vp compliance chief compliance officer roles daily task ​ ​ ​ education bachelors degree business administration may 2013 strayer university city state usa mba health services administration 2016 strayer university city state united states skills basic benefits cash receipts counseling credit client customer service staff training financial firing hiring inventory leadership materials exchange money network personnel quality reconciling sales teaching telephone workflow written,ADVOCATE
spanish teacher summary friendly energetic spanish teacher ten years expertise academic instruction classroom management highlights professional certification secondary level spanish permanent certification secondary inclusive education accomplishments achieved effective highly effective status appr evaluations helped 15 students reach iep goal graduating regents diploma managed classes 23 students chaperoned 25 field trips school activities designed twenty weekly lesson plans focused age levelappropriate material coached jv girls soccer coached modified boys soccer freshman class advisor talent show coordinator eighth grade semiformal coordinator experience spanish teacher 102003 current company name city state teach spanish levels 1a 1b ii iii create lessons incorporating smart board technology administer 8th grade state proficiency exam administer level 3 spanish competency exam administered student learning objective assessments received tenure status september 1 2006 advised middle school international club developed taught 6th grade world cultures languages program chaperoned high school europe trip april 2005 director harris whalen location 062002 082004 company name city state directed summer recreation camp 2 assistant directors 3 staff members supervised 60 children ages 514 94pm planned theme days daily activities children 512 years old supervised managed 5 staff members interacted parents daily evaluated trained staff supervised organized field trips various rochester locations director harris whalen recreation camp 062002 082004 company name city state directed summer recreation camp 2 assistant directors 3 staff members supervised 60 children ages 514 94pm planned theme days daily activities children 512 years old supervised managed 5 staff members interacted parents daily evaluated trained staff supervised organized field trips various rochester locations education present boces novice teaching academy summer 1999 university madrid complutense master science spring 2008 nazareth college bachelor arts spanish secondary certification spanish spring 2003 state university new york college city spanish certification 712 bachelor arts sociology spanish december 1999 state university new york college city bachelor science sociology spanish 2004 northeastern catholic junior high school suny fredonia college ambassador certifications permanent certification secondary spanish inclusive education 2008 interests creating fun interactive motivating lessons spanish learner skills strong interpersonal skills smart board notebook software microsoft office photography editing slide shows additional information suny fredonia womens soccer team captain suny fredonia college ambassador,TEACHER
inclusion teacher professional summary highly motivated studentfocused educator key focus individual needs students offers comprehensive knowledge special education requirements behavioral modification practices empathetic professional accommodating development lesson plans stimulates interests learning employs differentiated learning methods proven track record success increasing students knowledge desire maintain excellence education offers key success providing instructions consulting expertise interventions behavioral control technology integration analysis educational principles formulas develops implements lesson plans communications interpersonal skills classroom management assessment special educationteacher visually impaired elementary secondary school transition social assistance core qualifications proficienct experience inclusion teacher 012010 012011 company name city state provided instruction students within special education classrooms designed curriculum support intellectual physical social emotional needs students created assignments examinations students implemented individualized education plans administered tests scored homework worked closely teachers administrators social workers updated maintained confidential student files communicated progress requirements produced progress status reports parents guardians authored annual individualized education program reevaluation criteria students within special education classrooms maintained compliance strict requirements best practices teacher special education teacher behavior specialist 012005 012012 company name city state formulate curriculumbased plans maximize student productivity potential knowledge within special education classrooms provide world class education daily living skills general education subjects including english reading writing collaborate crossfunctional teams including administrators testing specialists counselors develop implement plans meet needs students work closely parents promote athome learning independence provide referrals external resources developed interventions functional behavior assessments behavioral plans fostered positive safe educational environment controlled behavior children executed direct programs planned coordinated led new activities within classroom integrated instruction work time demonstrations providing student opportunities observe explore question coordinated transitional activities parents educators service providers implemented customized plans based direct needs students collaborated internalexternal staff execute individualized education plans visually impaired students evaluate medical records conduct vision assessments provide consultation technical support occupational teacher 012005 012010 company name city state analyzed identified individual collective needs students assessed performance deficiencies ensured successful execution practices developed implemented individualized education plans meet individual requirements student fostered stimulating learning environment facilitate growth students maximize academic potential established executed behavioral expectations consequences initiated key interventions necessary ensured compliance classroom standards provided oneonone group lessons students pinpointed addressed direct learning requirements students communicated parents internal staff stimulate interests speech therapist 011991 012005 company name city state developed implemented individualized speech therapy plans coordinated treatment sessions oversaw communication progression adjusted plans necessary achieve optimal results maintained accurate detailed records students performed evaluations worked closely classroom teachers administrators communicate key requirements create instructional plans maintained confidentiality highly sensitive matters collaborated students service providers generated community referrals sourced selected appropriate technologies materials meet requirements students maintained contact parents ensure proper integrations devices daily lives children education master science degree special education preschool handicapped children hampton university city state special education preschool handicapped children master science degree education education bachelor arts degree special education hearing impaired children hampton university city state special education hearing impaired children bachelors ba degree special education hearing impaired completed special education hearing impaired completed interests daycare children tutor reading language arts school program tutor grades 1 5 skills academic consultation educator english functional instruction materials progress reading speech therapy teacher technical support vision additional information volunteer experience community affiliations daycare children tutor reading language arts school program tutor grades 1 5,TEACHER
principal consultant summary supply chain logistics management professional traditional supply chain transformation experience developed supported evaluation key process functions strategy business planning category management strategic sourcing contractor lifecycle management vendor risk management srm purchase pay spend analytics managed strategy execution organizational redesign strategic cost reduction utilized technology enabler supply chain effectiveness skills organization planning prioritizing flexible thinker destroyer value experience 062013 current principal consultant company name city state · provide consulting services clients supply chain transformation initiatives including developing integrated target operating models large procurement organizations · help support evaluation key process functions strategy business development category management vendor management provide investment recovery services includes brokering used gas processing equipment types cryogenic amine systems high pressure separators refrigeration systems 062006 092013 strategic sourcing manager company name city state monitor performance suppliers apply appropriate methodology ensure expected contractual outcomes establish governance processes escalation controls ensure well managed healthy partnerships investigate propose solutions remedy supplier nonperformance situations assess anticipate changing business requirements recommend changes supply chain processes tools systems build comprehensive category strategies utilizing market intelligence demand management sustainability supplier diversity quality total cost ownership align stakeholder goals strategies drive value demand management utilizing spend analytics prepares oversee execution short long term supplier diversity strategies objectives action plans drive contract utilization effective implementation plans metrics reporting facilitate critical quarterly business reviews bringing key suppliers together drive joint feedback continuous improvement activities assigned category management develop measure benchmarks cost utilization assigned categories employing industry best practices manage supplier base contracting new suppliers needed working strengthen current supplier relationships build employ stakeholder mapping manage stakeholders build relationships identify noncompliance contracts conduct root cause analysis resolve issues create apply market intelligence key commodities drive category strategies communicate stakeholders develop deliver supplier rationalization targets reduce supplier base build comprehensive cost models drive better understanding results supplier negotiations analyze report sourcing results senior staff deliver cost savings compliance corporate goals collaborate legal staff review enhance contract process develop mentor staff support company growth responsible direct management team including budgets staffing issues resource allocation vendor relationships conduct employee performance reviews coaching mentoring career development promotes work force diversity employee safety 121981 062000 transportationlogistics planner company name city state coordinated logistics tasks material suppliers us saudi arabia ensured project material received properly packed ensured project material shipped delivered various job customer job sites time facilitated various delivery methods including rail boat ground air transportation using providers software systems manage material tracking assist planning scheduling assisted obtaining necessary transportation permits inbound outbound cargo required facilitate timely logistics processing coded prepared proper paperwork method shipment ensured materials shipped timely efficient manner according document processes planned transportation route payload selecting mode transportation tendering order transportation tracking shipment pick delivery maintaining cost compliance freight savings adherence service contractual requirements consolidated fragmented loads achieve freight savings complying service contractual requirements initiated overchargeundercharge freight bill claims carriers tracked reconciliation per regulatory standards prepared updated daily monthly logistics schedules assure deliveries coordinating material deliveries suppliers customers provided internal external reports required negotiated contracts freight carriers including barge airlines container foreign ports conducted staff meetings managed special projects knowledge international freight transactions customer requirements commercial shipping terms enabled role global oil spill coordinator assisted administration supply agreements rail barge truck carriers ensured compliance state federal environmental safety hazardous waste regulations 1 page investment recovery manager city state optimized return investment surplus obsolete idle equipment reuse trade sell world market via management global investment recovery asset rationalization strategies managed companywide program identification redeployment equipment developed managed processes bid auctions private negotiated sales divestiture surplus equipment performed bid evaluations recommendations awarding contracts developed methodology standards calculate quickly determine fair market value rationalization options asset evaluation business cases optimize financial return disposition company assets department performance metrics industry best practices developed managed relationships third party vendors minimize costs associated rebuilding repairing disposing surplus assets developed procedures protect companys surplus equipment compliance sarbanes oxley internal audit requirements regarding sale transfer surplus assets tracked costs associated identification tracking redeployment surplus idle equipment managed surplus equipment database ensuring data integrity accuracy asset transfers sales revenue education training bachelors business management letourneau university state business management houston graduate school theology houston mdivinity homiletics communications skills business development business planning hazardous waste internal audit logistics mentoring procurement repairing risk management sales sarbanes oxley scheduling strategic sourcing supplier management vendor management activities honors expert human capital management consultancy development strategic partnerships entrepreneurial leadership project management business development executive training development workshopseminar design facilitation revenue enhancement,CONSULTANT
director information technology chief technology officer executive profile strategic planning security compliance infrastructure database telecom proficient leader excels dynamicdemanding environments maintaining clarity focus skilled development implementation digital business technologies including telecom strength creating outstanding customer satisfaction talented positive team building excels delivering high quality services innovative technologist exceptional track record across entire technology lifecycle experienced business acquisitions mergers leads honesty integrity respect others alone commitment excellences resultoriented established success skill highlights contract negotiation business support commercial office properties cloud technology implementation deployment digital pbx cellular smart devices voip technology deploy integrate accounting systems varies entities erp deployment implementation development design implement complex interactive web sites including intranets swot strengths weaknesses opportunities threats analysis deployment enterprise application development deployment enterprise data warehouses sql repositories enterprise backup recovery storage methodologies enterprise compliance regulatory solutions security analysis deployment including cell phones mobile devices design deploy manage lanwan datavoice using copper fiber wireless networks clientservers specialty servers citrix virtual etc point point wireless antenna systems wifi deployment mobile app deployment retail knowledge deployment support point sales barcoding systems business analysis process modeling lean technology streamline mission critical business system processes zero based budgeting ebidta policies procedures itil project network asset change security governance management consulting professional experience director information technology chief technology officer january 2007 january 2015 company name city state provide expertise vision leadership developing implementing executing strategic tactical information technology initiatives align mission identify opportunitiesrisk apply best practice alignment company strategic plan goals objectives accountable design scalable robust infrastructure secured platforms rapid yet controllable office expansion multiple states deliver enterprise technology advancements streamlining processes plus data sharing integrations cultivate relationships negotiate contracts key vendorssuppliers support allinclusive corporate branch offices create outstanding customer service satisfaction support included several businesses law firm car washes real estate holdings usa direct funding key achievements moved fully outsourced support inhouse align company strategic goals objectives recruit train mentor team members developed architecture implement strategic support plan direct staff vendors project teams duediligence prioritization develop best practices initiate facilitate relationships across functional divisional organizations well develop relationships key vendorssuppliers establish support expanding branch offices throughout pacific northwest alone multiple associated companies development multiple applications using data mapping input extract data varies databases provided 7x24x365 datatelecom reliability migration physical servers virtual cloud based technologies los customization providing better data entry detailed milestones alerts dashboard information etc paperless office introductions deployment crm implementation integration los loan origination software erp implementation using data repository technology mpls private network implemented data voip phone system developing virtual company network 4 digit calling instant messaging video conferencing unified communications internal bridged cell phones smart devices companywide deployment nec voip phone system companywide training center deployment lean office deployment data modeling locate improve processes neverending improvements intranet designedimplemented provided sharable information company wide designedimplemented high performance secured data network including failover redundancy enterprise disaster recovery plan along business continuity plan implementation high speed printers imaging technologies implementation evaluate established emerging technologies enhance current technologies architecture implemented electronic data integration accounting internal external websites sql data repositories performed compliance regulatory solutions align business compliance standards deployed security risk monitoring management systems deployed user support ticketing system inventoryasset tracking remote user management managerdirector january 2000 january 2006 company name city state ensure full delivery initiatives international spa manufacture including retail markets responsible directives alignment company strategic plan recruit train mentor technology team members develop implement strategic support plan direct staff vendors project teams duediligence prioritization development initiate facilitate relationships across functional divisional organizations well developed relationships key outside vendorssuppliers member strategic planning budget esop committees key achievements infrastructure development systems infrastructure required complete reconstruction without interruption daily business reflects many successful achievements implemented nortel pbx system voip switching system provided linking several different offsite divisions enabling call transferred thruout company successfully design development integration several missioncritical applications providing sharable information maintaining data integrity implemented mentored outstanding support team implemented mas200500 accounting customized features including erp implemented high level data security provided international data interaction using iso guidelines implemented supply chain security management systems designed implemented several highend web sites established realtime interactive accounting manufacturing vendor information increased sales reduced manpower provided 7x24 information product ordering dealers customers ecommerce b2b b2c edi implemented desktop internet faxing providing efficient time usage endusers reduced printer support paper copper analog lines successful implementation lean manufacturing lean office providedefficient time management resulted higher produced units reduced inventory waste increased bottom line implemented managed tsumani 5 ghz point point 100tx base full duplex wireless broadband system corp offsite marketing rd technology provided endusers robust data entry retrieval times added value provided department better resource utilization designed implemented ecm program application covered cradle grave information included inventory budget timelines developments signoff implemented vpn network corp headquarters retail stores division provided consolidation information data backups application software hosted corp thus reducing redundant systems manpower providing improved service education bs information technology western oregon university information technology technology belford university technology limited energy journeyman state oregon portland community college skills accounting accounting systems streamline application development b2b backup broadband budgeting budget business analysis process citrix consulting negotiate contracts contract negotiation crm client customer service data entry data integration data modeling data warehouses databases delivery disaster recovery duediligence ecommerce edi erp faxing features functional imaging information technology inventory iso support itil lan leadership lean manufacturing law loan origination marketing mentor messaging office migration modeling nec enterprise network networks nortel pbx phone system policies printer printers processes improve processes coding real estate realtime retail sales security analysis servers sql strategic strategic planning supply chain user support telecom phones time management video conferencing vpn vision voip web sites websites wan,INFORMATION-TECHNOLOGY
founderstrategic account director links professional summary utilize expertise international experience entrepreneur strategic pr digital marketing professional creative thinker dynamic professional 10 years experience strong background playing vital role development management growth retention key accounts clients serviceoriented leader dedicated fueling revenues enhancing clients experience achieving top brand loyalty highly adept performing within highpressure deadlinedriven environments driving full project lifecycles focus highquality deliverables skills management operational leadership critical thinking problem solving networking business development stakeholder relations detailoriented resultsdriven creative thinker effective writer strategy development strategic planning highimpact proposal presentation key account management project management research data analytics reports social media strategy content creative mind love visual design articulate planning effective communication dont take answer work history founderstrategic account director 082016 102020 company name – city state myanmar responsible overall operation management agency specializing integrated public relations strategic communications digital marketing services developing overall strategy conducting market competitor analysis coordination clients media overall media strategy execution guidelines highlevel projects consultation corporate strategy development networking business development media government relations overseeing creative projects built strengthened industry partnerships improve product placements amplify coverage maximize effectiveness marketing strategies determined target demographics devised strategic marketing initiatives reach target audiences led managed talented teams pr professionals content writers digital marketers visual designers etc plan implement project tasks meeting timelines exceeding expectations managed relationships highprofile clients translated marketing social media needs resultsdriven strategies visit see full agency profile project portfolio editoratlarge 062014 122016 company name – city state myanmar responsible testing evaluation products ranging automotive computers attending shows fairs media events press conferences product launches etc preparing editing proofreading news articles photos videos product reviews collaborated visual designers develop implement visual elements print magazine website coordinate within management team strategic planning magazine assigned stories led content development meetings reviewed completed stories guide execution concepts tone devised attentiongrabbing headlines summaries article determining readiness written pieces made changes approve final versions publication worked graphic artists postproduction team members specialists produce captivating successful content developed optimized online print strategies maximize coverage advertiser funding subscriptions establishing maintaining business relationships partners mercedesbenz ford land rover samsung htc asus well clients advertising purposes customers helped launched myanmars first international standard handson reviews based magazine established reputation one reliable product reviewers myanmar procurement assistant 042010 122013 company name – city state provides procurement logistical administrative support hq supply team acquisition wide variety goods services reviews records prioritizes purchasing requests obtains additional information required determines availability vendors funding sources monitors status existing requisitions maintain contact suppliers ensure timely delivery goods services produces tender documents request quotation rfq complex ones request proposal rfp invitation bid itb based nature requirements cost procurement involved collaborate coordinate parties involved ensure tender documents reflect clients requirements adhere rules regulations prepares abstracts offers compile data contained quotations bids determine supplier deliver required goodsservices best terms lowest cost possible per financial rules regulations procurement guidelines finalizes purchase orders approval assists relevant procurement officers supplier selection negotiations preparation contracts complex highervalue purchasing operations coordinating concerned parties ensuring appropriate followup action maintains relevant internal databases files keeps track contractual agreements systems contracts etc researches retrieve present information variety internal external sources sources supply vendors commodity well obtaining specifications new products market research effectively timely liaises concerned parties including various departments offices stages procurement process ensure utmost client satisfaction member hq supply team responsible procuring planning management various highlevel events meetings functions well un examinations portfolio 30 million worth goods services procured andor managed related contracts carried tasks effectively efficiently high praises great satisfaction external vendors internal clients known professional diligent dedicated customer service marketing manager 092008 032010 company name – city state spearheaded inhouse marketing business development team collaborating coordinating government agencies subconsultants senior management project managers engineers architects creating worldclass architectural engineering construction related request proposals rfp request qualifications rfq expression interest eoi collaborated senior sales engineering business development executives create best practices marketing initiatives media positioning vertical markets built brand awareness generated leads managing internal external marketing campaigns programs grew new business connections strategically networking industry experts provided support executive leaders provided detailed reports business strategies cultivating partnerships clients coordinate project managers selection recommendation appropriate projects personnel included proposal according request proposal rfp well preparing cost estimates project schedules help prepared comprehensive technical writeups proposals proofread edit technical proposal text written project manager engineers proper grammar spelling comprehension style also proofread edit existing project summaries resumes project personnel supporting materials designed implemented rfp database knowledge responses streamline rfp workflow business process actively participate improvement look feel ewfs proposal design track measure analyze winloss rates rfprfi response sales maintain vendor relationships budget performance management projects worth 8 million total established automated rfp management coordination system convenience accuracy developing proposals transformed corporate website social media platforms better engage customers promote sales designed comprehensive qualifications package marketing materials extensive marketing campaign firms transition period improved product marketing objectives constructing communication initiatives branding strategies increase client outreach education professional certificate social media 102020 coursera facebook city professional certificate public relations organizational communication 012017 national university singapore city degree ethics procurement united nations training city professional certificate project management 052009 new jersey institute technology city bachelor science computer science 052007 salem university city bachelor arts law 2004 university distance education city,PUBLIC-RELATIONS
language arts teacher professional summary continue working children well youth able utilize skills expertise area elementarymiddle school core qualifications ability communicate inspire trust confidence motivate children well understand childrens educational emotional needs ability recognize respond individual cultural differences children employ different teaching methods result higher student achievement organized dependable patient creative able work cooperatively communicate effectively teachers support staff parents members community computer skills wordperfect microsoft word powerpoint leadership skills experience language arts teacher august 2007 current company name city state coadvisor team leader august 1995 may 2007 company name city state tutor sixth seventh grade students tested basic basic language arts work students varied ethnic racial religious backgrounds administrator standardized augmented benchmark test maintain accountability students safety whereabouts hours operations teach language arts daily sixth grade students perform interventions benchmark sat10 standardized tests help children become proficient language arts assess students reading comprehensive skills group discussion testing oral writing responses allowed students use computer individual research projects gather information continue take technology courses updateadvance computer skills instruct use latest technology classroom prepare lesson plans computer attends ongoing staff development southeast middle school throughout school year attends ongoing staff development pine bluff school district planned evaluated assigned lessons prepared administered graded tests listened oral presentations maintained classroom discipline graded papers prepared report cards met parents school staff discuss students academic progress personal problems observed evaluated students performance potential increasingly use various assessment methods encouraged collaboration solving problems students work groups discuss solve problems together administered tests assessments pine bluff school district pine bluff arkansas elementary teacher teach mathematics language spelling reading social studies arkansas history health science certified teacher august 1988 may 1995 company name city state played important role fostering intellectual social development children formative years tutored fifth grade students tested basic basic math language arts work students varied ethnic racial religious backgrounds leader fifth grade team taught using classroom presentations individual instruction help students learn apply concepts subjects mathematics science social studies spelling language arts arkansas history health planned evaluated assigned lessons prepared administered graded tests listened oral presentations maintained classroom discipline graded papers prepared report cards met parents school staff discuss students academic progress personal problems observed evaluated students performance potential increasingly use various assessment methods used handson approach uses props manipulatives help children understand abstract concepts solve problems develop critical thought processes encouraged collaboration solving problems students work groups discuss solve problems together prepared lesson plans administered test assessments supervised students playground duty indoor outdoor activities supervised students field trips special events maintained control accounted whereabouts safety students helped prepare arrange maintain indoor outdoor activities including limited fun day working parents child care center pine bluff arkansas teacher four year old children played vital role development children introduced children mathematics language science social studies used games music artwork films books computers tools teach basic skills capitalized childrens play language vocabulary development using storytelling rhyming games acting games improved social skills children work together build neighborhood sandbox introduced scientific mathematical concepts showing children balance count blocks building bridge mix colors painting used lessstructured approach including smallgroup lessons oneonone instructions learning creative activities art dance music introduced letter recognition phonics numbers awareness nature science established working relationship children parents education elementary education may 2005 university arkansas pine bluff city state usa elementary education ba elementary education may 1995 university arkansas pine bluff city state usa elementary education professional affiliations pbea pine bluff education association aea arkansas education association personal information elementary middle school teacher ability communicate inspire trust confidence motivate students well understand students educational emotional needs ability recognize respond individual cultural differences students employ different teaching methods result higher student achievement organized dependable patient creative able work cooperatively communicate effectively teachers support staff parents members community certified pathwise mentor teacher skills academic approach arts art balance basic oral special events instruction leadership math mathematics powerpoint microsoft word organizational skills painting presentations processes progress reading research safety sat scientific staff development structured teacher wordperfect additional information elementary middle school teacher ability communicate inspire trust confidence motivate students well understand students educational emotional needs ability recognize respond individual cultural differences students employ different teaching methods result higher student achievement organized dependable patient creative able work cooperatively communicate effectively teachers support staff parents members community certified pathwise mentor teacher,ARTS
tw substitute teacher experience company name substitute teacher 012008 current oncall substitute grades k12 substitute teacher tillamook school system classroom teacher teachers aide followed classroom plans left class teacher continue student education reinforce core concepts kept students ontask proactive behavior modification positive reinforcement strategies maintained day day classroom management promote learning company name 4h program assistant open campus assistant city state 022009 102016 supported educational programs delivery program curricula coordination program elements projects assisting assessment design implementation evaluation recruit supervise retained volunteers organize facilitate day camps school programs overnight camps fundraisers including travel national programs gathered data annual reporting program success volunteer hours personal time yearly reports accomplishments created plan work annually used 4h access 4h online promoted extension 4h live radio interviews public service announcements civic group presentations daily interaction public established relationships key stakeholders community included tillamook county commissioners business owners nonprofit managers school district delivered polished thorough lectures topics teen sextexting generational differences company name community outreach coordinator 012007 012013 actively supported local mops groups oregon coast willamette valley acted liaison local groups mops int skills used selfdirection team player trouble shooting record keeping problem solving management volunteer base ran groups northwest region promoted mops agenda within community developed presentations public events community groups organizational assemblies work history company name substitute teacher 012008 012011 oncall substitute grades k12 substitute teacher tillamook school system classroom teacher teachers aide osu extension service tillamook county 4h program assistant 2 2009 october 2016 support educational programs delivery program curricula coordination program elements projects assisting assessment design implementation evaluation recruit supervise retain volunteers organize facilitate day camps school programs overnight camps fundraisers managed oversaw fundraisers travel national 4h leadership conferences local youth gather data report program success volunteer hours personal time yearly reports accomplishments promote extension 4h live radio interviews public service announcements civic group presentations daily interaction public established relationships key stakeholders community included tillamook county commissioners business owners nonprofit managers osu extension service tillamook county oregon open campus 2012 helping build expand market programming related outreach engagement activities oregon state university including public outreach events fair booths hosting learning workshops public education mission statement company name community coach 012007 012013 actively supported local mops groups oregon coast willamette valley acted liaison local coordinatorschartering ministries mops int skills include selfdirection team player trouble shooting record keeping problem solving management volunteer base ran groups northwest region promoted mops agenda local churches doctor offices media professional summary experienced educator hands experience youth development interpersonal skills growing managing large volunteer base program development committed offering programming education youth skills ten key basic conferences customer service delivery direction educational programs keyboard leadership market presentations problem solving profit programming radio record keeping researching supervisory skills teacher team player time management trouble shooting workshops education oregon state university bachelor science animal science certifications paul axtel conflict communication training civil rights training oregon substitute restricted sub license pork check certified highlights volunteer management public education agriculture supervisory skills resourceful diligent persistent committed excellence activities create positive environment proficient use internet accessing researching sharing critical knowledge social media use maximize communication adaptable basic keyboard computer skills ten key,TEACHER
staff accountant executive summary motivated enthusiastic cheerful seeking position involves community assisting city residence positively interacting people experienced leader supervisor analytical detailoriented financial manager 26 years expertise government accounting financial management hardworking detail oriented honest effective outgoing authorized work us employer core qualifications supervision training sound judgment budget allocation calm pressure team player training development administrative skills budget analsis budget development budget forcasts professional experience 012015 012016 staff accountant company name city state maintain accurate timely accounting records entities includes implementation accounting policies procedures plan develop implement procedures efficient accurate informative timely financial reporting provide management tools effectively direct organization reconcile review accounts balance sheets invoices ensure invoices auditable supported request approval invoice receipt material request determine estimated costs expense account code required 6 month budget cycle receive review make proper payments incoming invoices 012012 012015 federal accountant company name responsible recording depositing federal payments responsible certifying outgoing payments responsible posting tbos transactions balance us treasury tasked ensuring endofmonth financial reports balance government financial systems responsible compiling daily balancing reports daily reconciliation funds 012003 012011 resource officer company name responsible recording reporting reconciling 20000000000 expenditures within us marine corps accounting system retired usmc 24 years service ensured completion levels accounting cycle include commitments obligations expenses liquidations mfp11 mfp 2 appropriations ensured validity accuracy financial records maintaining continuous oversight accounting transactions policy required regulation supported commands financial plan ensuring proper executing recording accounting transactions clearly defined categories formulated supervised execution policies procedures pertaining accounting marine corps operating forces supporting establishments identified initiated corrective accounting action sabrs hqmc ussocom necessary established accounting training program ensuring proper accounting training fund managers properly utilize accounting supply systems marsoc better support operators requirements coordinated conducted fiscal assist visits marsoc fund holders provided accounting structure authorizations defense travel system dts liaison usmc ussocom accounting systems issues supervised staff 30 include civilian military personnel briefed commanders senior military officials financial analysts financial regulatory matters inspected accounting systems efficiency effectiveness use accepted accounting procedures policy record transactions formulated supervised execution policies procedures pertaining accounting appropriated funds supporting us marine corps forces special operations command marsoc marine corps operating forces supporting establishments 011987 012003 financial management resource analyst company name complied federal state department defense dod policies procedures regulations compiled statistical financial accounting auditing reports tables pertaining expenditures accounts payable receivable coded documents according company procedures reconciled noted reported discrepancies found records education 2008 bachelor science management park university city state management personal information service country united states branch usmc rank chief warrant officer 3 interests september 1987 december 2011 accounting officer marsoccamp lejuene skills accounting accounting systems accounting system accounts payable receivable auditing balance balance sheets budget dts financial financial reports financial reporting funds government personnel policies reconciling recording reporting tables treasury additional information military service service country united states branch usmc rank chief warrant officer 3 september 1987 december 2011 accounting officer marsoccamp lejuene commendations 4th award awards navy marine corps commendation medal marine corps good conduct medal joint service medal navy marine corps achievement medal sea service deployement medal joint service achievement medal national defense service medal global war terror medal selected marine corps reserve medal meritorious service medal additional information actively seeking employment,ACCOUNTANT
information technology manager professional summary possesses extensive background information technology management along masters science degree multiple certifications excels planning implementing evaluating systems infrastructure staffing necessary execute complex initiatives meet deadlines dynamic fastpaced environments adept overseeing participating installation configuration maintenance upgrade networks hardware servers peripherals detailoriented decisive applies communication leadership skills interface effectively levels organization expertise spans network engineering helpdesk administration software licensing disaster recovery backuprestore operationsproject management strategic planninganalysis budgeting teambuildingtraining vendor relations policyprocedure development quality assurance troubleshooting problem solving process improvement experience 042013 current information technology manager company name city state bankruptcy trustee office handling chapter 13 chapter 12 cases northern district georgia manages application databasehardware systems used track chapter 13 bankruptcy cases office technologies information systems antispamantivirus servers evaluates recommends implements supports troubleshoots hardware software maintains lanwan infrastructure connectivity security well lan user documentation performs disaster recovery planning administers licenses service contracts schedules service visits vendors suppliers defines documents assesses updates itrelated procedures needed creates maintains user accounts including email inspects employees computers quarterly ensure compliance configuration settings office policies coordinates special projects designed implemented network infrastructure enhancements improve performance security remote access connectivity standardized hardware peripherals software established helpdesk support system monitoring prioritizing scheduling requests spearheaded deployment new tracking system provided performance metrics used identify additional training resources required researched installed configured enterprise backup solution disaster recovery included features allow users recover deleted items without need recover dr backups doubled wan bandwidth propelled lan wlan performance 100 higher wan lan wlan reconfiguration improved accuracy doubled efficiency 35 87 increased cost savings 250quarter 2500quarter developing automated script retrieving data outside server automated asset tracking employing hand scanner database system improve efficiency accuracy 081987 062012 network analyst company name city state 1b global manufacturer equipment precision material dispensing testing inspection surface preparation curing fueled 1000 improvement lan performance replacing existing network entailed changing software lan cabling 20 existing switches including reconfiguring core switch remote wiring closets multiple stack units led team five network equipment support specialistsconfigured maintained analyzed troubleshot nortel juniper networks systems equipment wanlanwlan infrastructure servers pcs notebooks thin clients printers peripherals used 600 workers georgiasupported 200 units configured operation client serversadvanced global company objectives participation telecom design implementationadvanced role promotions mechanical drafter engineering checker mechanical designer network administratorslashed support requests 75 cut equipment costs 50 boosted work productivity 30 applying nearzero configuration develop install implement thin client solution 90 plant manufacturing cells reduced standard company imaging system deployment time 60 stationspecific customization replacing andor refreshing 40 pcs quarter 100 schedule planned designed installed configured tested wireless networks wlan cisco nortel meraki multiple facilities documented standards us operations trained users monitored performance replaced 125 field service laptops programming standard images custom configurations machine completing sixweek project schedule despite disruption parts availability due tsunami championed use computers manufacturing cells provide drawings also facilitate order tracking conjunction erp system designed implemented automated pick list shipping documents well realtime tracking distribution trained mentored 15 new department staff members contractors 021753 designerdrafter company name city state plant managerquality control manager company name city state drafter company name city state accomplishments microsoft wordexcelaccessoutlookpowerpointvisiopublisherproject apple pages numbers keynote autodesk autocad solidworks sap r3 operating systems microsoft sql microsoft exchange sccm dos 622 windows 31windows 10 windows nt 35 server windows server 2012 osx 1021011 ios hardware wlan nortel mitel shortel cisco meraki apple airport palo altofirewall sonicwall firewall peripherals barracuda web filter barracuda message archiver riverbedwan accelerator dell iscsi san installation configuration dell powervault adtran routers cisco routers catalyst switches hp procurve switches icc patch panels cross connects cat36a phone data education master science leadership walden university city state 2015 master science information systems management project management walden university city state 2013 bachelor science information systems management mechanical engineering walden university city state certifications mcp comptia network comptia skills antivirus backup cabling cisco hardware contracts client clients database disaster recovery planning disaster recovery email erp features imaging information systems inspection inspects lan notebooks laptops mechanical access office enterprise network administrator network networks nortel peripherals pick policies printers programming realtime scanner scheduling servers script shipping switches switch user documentation telecom wan wiring,INFORMATION-TECHNOLOGY
45 grade teacher summary english teacher excellent communication skills organized driven innate ability stay task uses effective efficient methods teaching focusing individual needs student highlights lesson planning expertise ms office proficient schedule creation maintenance academic performance evaluations accomplishments served head cheer coach 10 students seventh eighth grade cosponsored student council yearbook experience 45 grade teacher september 2015 current company name city state 4th5th grade teacher create lesson plans curriculum develop use variety assessment data refine curricula instructional practice evaluate academic achievement detailed analysis student performance develop maintain cohesive positive classroom atmosphere culture manage student behavior ensure students fully engaged learning prepare lesson plans special instructions substitutes build maintain strong relationships students parents provide continual assessment student progress maintain student education records secured data create monthly classroom newsletter keep parents informed class activities eighth grade englishlanguage arts teacher july 2011 may 2015 company name city state eighth grade englishlanguage arts teacher create lesson plans curriculum based azccr standards develop use variety assessment data refine curricula instructional practice evaluate academic achievement detailed analysis student performance develop maintain cohesive positive classroom atmosphere culture manage student behavior ensure students fully engaged learning prepare lesson plans special instructions substitutes build maintain strong relationships students parents provide continual assessment student progress maintain student education records secured data collaborate resource specialists meet needs students attend implement professional development training learning throughout school year highlyqualified subject matter due exceptional knowledge worked administration put together students schedule create monthly classroom newsletter keep parents date coach 78th grade cheerleading squad serve student council advisor planned implemented fundraising efforts extracurricular activities philanthropic organizations site director april 2008 january 2011 company name city state supervise interact staff children grades k12 create implement rules insure site meets dhs licensing standards help keep multipurpose room storage area organized greet parents keep informed daily events signin account kids program daily keep bulletin board date dhs standards create implement duty roster keep site files date order evaluate review staff performance participate biweekly staff meetings supervise plan special events plan implement designed curriculum activity leader april 2007 april 2008 company name city state supervise interact staff children ages k6 create implement incentive program homework club program create implement staff kids rules insure site meets dhs licensing standards help keep multipurpose room storage area organized greet parents keep informed daily events signin account kids program daily keep bulletin board date dhs standards create implement duty roster keep site files date order evaluate review staff performance keep track budget attend participate management workshops prepare camps received fingerprint clearance card dhs directorship program manager january 2003 december 2006 company name city state supervise interact evaluate staff children ages k5 create implement incentive program homework club program plan execute special events kids families help keep multipurpose room supply closet organized greet parents keep informed daily events signin account kids program daily keep bulletin board date presentable times create implement duty roster daily activities keep site files date organized ensure site meets dhs licensing standards create monthly newsletter using microsoft word keep track budget order supplies attend participate leadership workshops provide nutrition education part aznn partnership received dhs directorship education bachelor arts english literature adolescence community education 2013 university arizona city state english literature adolescence community education associate arts general education 2011 central arizona college city state general education skills academic arts budget bi coach 7 council english special events fundraising leadership lesson plans meetings microsoft word newsletter progress teacher workshops,ARTS
vice presidentowner summary selfmotivated professional highly proficient developing creative solutions implementing objective decision making maintains positive attitude works hard build team relationships senior loan officer offering collections debt consolidation customer service experience computersavvy professional detailorientedorganized senior loan officer effectively identifies resolves complex financial issuesthrives fastpaced everchanging business environments highlights customer servicefocused sales expertise collections proficiency debt credit management excellent time management energetic safe act 2008 certification financial planning expert steward institutional regulatory compliance knowledge va fha conventional usda loan processes reliable excellent communicator accomplishments received usda million dollar producer east tennessee region several years company also provided home ownership guidance site local factories help employees understand homeownership basics get motivated toward homeownership experience vice presidentowner september 2002 company name city state license 186260 responsibilities included limited meeting clients loan applications reviewing loan applications see met criteria approval determining best loan product customer preparing loan documents customers signature processing customers loan file verifications employment verifications deposit getting file ready closing aspects loan processing bookkeeping filing answering multiple phone lines payroll pre postclosing audits hiring training employees post closing loan follow ensure customer satisfaction products services adhered federal state compliance guidelines relative mortgage lending determined appropriate rate locks issuance disclosures overage underage waivers fee waivers educated customers variety loan products available credit options va fha conventional usda executed loan origination process including ordering credit reports appraisals preliminary title reports built knowledge latest banking products services continuing education every year legal secretary february 2002 september 2002 company name city state mailed arranged delivery legal correspondence clients witnesses court officials organized maintained law libraries documents case files photocopied correspondence documents printed materials received disbursed incoming mail composed revised legal documents including letters depositions court documents legal secretary august 1998 june 1999 company name city state mailed arranged delivery legal correspondence clients witnesses court officials processed distributed invoices bill clients maintained schedule client appointments court appearances composed revised legal documents including letters depositions court documents maintained office supplies checking stocks placing orders coordinated scheduled meetings telephone conferences photocopied correspondence documents printed materials organized maintained law libraries documents case files human resourcesoffice manager may 1997 august 1998 company name city state managed aspects production payroll 100 employees clerical duties limited filing typing answering phone lines handling employee disputes shipping receiving accounts payable managed filed unemployment claims employees education certificate mortgage loan originator capstone institute 2008 city state usa training several years mortgage industry attended several workshops conferences offered lenders introduce new products keep us informed upcoming changes also attend continuing education every year offered tennessee national association mortgage professionals since 2009 additional information successively owned managed company 14 years filled need community mortgage company proud big part community skills calyx point los also trained encompass los software efficient microsoft word powerpoint publisher client bookkeeping software,APPAREL
owner executive profile objective driven analytical creative leader 25 years experience business customer service higher education utilities insurance arts public education motivated leader project management client training comprehensive development innovative client solutions enabling creative changes across organization provide customer service leadership propel business public arena meet business objectives achieve business objectives passion commitment experience customer service project management team leadership ­ technology development new business development ­ international business system integration ­technology deployment process improvement e commerce ­ quality assurance system installation ­ change management ­ consulting provide technology support companies schools individuals database development web page authoring support digital media support ­ network planning configurations installation deployment system integration consulting ­ process improvement new educational technology development professional experience 011998 current owner company name city state highly skilled technology leader proven success providing innovative creative application solutions tools processes across organizations effective leader applying custom business technology solutions maximize organizational performance create competitive advantages utilizing cutting edge technologies technical business acumen innovating solutions influencing positive change across enterprise provides marketing leadership propel business public arena achieve corporate objectives passion commitment expertise customer service new business development ­ project management ­ system integration ­ technology deployment ­ process 082001 082009 coordinator technology supportschool fine arts company name city state oversee technology support division focused analyzing current environment faculty staff enable users manage support teaching duties relying available technology provide project management development filemaker solutions within division well coordinated solutions university users create training modules allow faculty staff attend sessions lunch breaks allow learn newcurrent technology skills show opportunities use cutting edge technologies innovative solutions influencing positive change across teaching learning communities using superior customer service working increase implementation filemaker solutions classroom curriculum increasing technology use among fine arts administration faculty staff developing websites student signups public music performances created implemented important database products increase productivity administrative staff worked services school education ncate project impacts licensure teachers areas study provided technology support includes desktop installation hardware software administration faculty staff school fine arts addition technology solutions training accountable database solutions administrative staffs individual departments within fine arts includes tracking admissions process students coming miami university interested becoming involved arts programs developed art portfolio review solution web capabilities enables art students submit artwork review faculty thereby allowing admitted one art programs 011997 012001 coordinator company name city state improvement ­ e commerce ­ quality assurance ­ system installation ­ team leadership ­ change management ­ consulting ­ provide technology support companies schools individuals ­ database programming ­ webpage authoring support ­ network planning configurations installation ­ digital media support ­ marketing expertise services technology support oversaw desktop support administration staff services included developing database solutions troubleshooting technology issues installation hardware software managed introduction newly adopted technologies training support training new implementations developed implemented print center invoicing billing system filemaker solution interfaced media services billing process filemaker solution supported classroom technologies media services faculty classroom teaching provided primary staff support public student technologies centers coordinated implementation joint technologies center services fine arts education provided technology support learning technologies centers managed technical staff 011992 011997 technology manager company name city state managed services student technology learning centers open students services included access internet mvs vs novell network students able interact faculty use email software packages internet labs employed 90 student workers semester included 8 student technicians kept labs working 19 hours day semester 24 hours day two weeks end semester basic classes taught student staff students needed sprint courses software hardware required courses expanded technologies services students 4 public sites ­developed quik time training program students using centers ­ expanded student supportmanaged technical needs students centers taught students good customer service relevant leadership positions director miami university filemaker users group principal viola sorg opera company business manager violist montage string quartet ­national sales manager winton associates wholesale precious stone importers local business manager international musicians union local asst business manager principal viola rome festival orchestra italy education mm phd educational leadership miami university miami university city state gpa gpa 389 gpa 389 associate computer science southwestern college business associate accounting southwestern college business city state gpa gpa 400 computer science gpa 400 bachelor music washburn university city state gpa gpa 325 gpa 325 interests presentation ohio learning network conference topic arts stem legislation impact teaching learning presentation miami university center learning teaching conference topic mu student eportfolios participated filemaker developers conferences skills administrative arts art basic billing billing system change management competitive hardware consulting customer service customer service database database programming e commerce edge email filemaker mvs invoicing leadership team leadership director marketing access enterprise network new business development novell network organizational processes project management project management quality assurance sales manager system integration teaching desktop support troubleshooting websites additional information conference participationpresentation activities presentation ohio learning network conference topic arts stem legislation impact teaching learning presentation miami university center learning teaching conference topic mu student eportfolios participated filemaker developers conferences,ARTS
independent designer professional summary independent results driven design professional extensive background design process proficient taking initiative along desire achieve client satisfaction record accomplished results skills space planning workplace strategy project coordination ffe expertise problem resolution ada building codes written verbal communication product specification autocad ms office suite salesforce ada specification autocad strategy budgets verbal communication change management written council creativity customer satisfaction direction documentation innovation interior design team lead leadership materials meetings ms office suite office organizational personnel presentations problem resolution processes procurement programming project coordination real estate retail sales space planning work history independent designer 042020 current company name – city state create site fixture plans utilizing autocad walgreens chipotle aspen dental use real estate developers property investors perform onsite surveys produce autocad floor plan drawings existing spaces electronic documentation addition providing space improvement solutions options specifications manager 012015 032020 company name – city state traveled extensively throughout territory creating conducting product presentationsmeetings architects designers builders furniture manufacturers facility managers retail commercial end users initiated new business grew existing accounts 40 percent maintainingnurturing relationships identified targeted high value projects planning stages drive specifications resulting exceeded sales goals workplace consultant 012003 012015 company name – city state worked team lead creating wellconnected workplaces utilizing design processes programming design analysis space planning aesthetics adhering applicable building ada codes reduced office real estate introducing new ways working making use change management skills introduced stakeholders organizational agility flexibility resulting improved communication collaboration creativity innovation employee satisfaction developed corporate wide standards efficiency space management procurement supervised furniture installation materials equipment large commercial projects budgets excess 1000000 coordinated projects ranging 1000 sf 1000000 sf throughout corporate real estate portfolio provided leadership planning development execution large personnel relocations reconfigurations resulting successful timely completion minimum disruption successful customer satisfaction based postoccupancy evaluations senior interior designer 011994 012003 company name – city state utilized interior design process across conceptual schematic design development construction document phases created professional presentations communicate design intent direction education bachelor arts interior design iowa state university science technology city state national council interior design qualification certificate 009891 work history independent designer 042020 current company name – city state create site fixture plans utilizing autocad walgreens chipotle aspen dental use real estate developers property investors perform onsite surveys produce autocad floor plan drawings existing spaces electronic documentation addition providing space improvement solutions options specifications manager 012015 032020 company name – city state traveled extensively throughout territory creating conducting product presentationsmeetings architects designers builders furniture manufacturers facility managers retail commercial end users initiated new business grew existing accounts 40 percent maintainingnurturing relationships identified targeted high value projects planning stages drive specifications resulting exceeded sales goals workplace consultant 012003 012015 company name – city state worked team lead creating wellconnected workplaces utilizing design processes programming design analysis space planning aesthetics adhering applicable building ada codes reduced office real estate introducing new ways working making use change management skills introduced stakeholders organizational agility flexibility resulting improved communication collaboration creativity innovation employee satisfaction developed corporate wide standards efficiency space management procurement supervised furniture installation materials equipment large commercial projects budgets excess 1000000 coordinated projects ranging 1000 sf 1000000 sf throughout corporate real estate portfolio provided leadership planning development execution large personnel relocations reconfigurations resulting successful timely completion minimum disruption successful customer satisfaction based postoccupancy evaluations senior interior designer 011994 012003 company name – city state utilized interior design process across conceptual schematic design development construction document phases created professional presentations communicate design intent direction skills space planning workplace strategy project coordination ffe expertise problem resolution ada building codes wwritten verbal communication product specification autocad ms office suite salesforce ada autocad budgets change management council creativity customer satisfaction direction documentation innovation interior design team lead leadership materials meetings ms office suite office organizational personnel presentations problem resolution processes procurement programming project coordination real estate retail sales space planning specification strategy verbal communication written additional information state illinois license registered interior designer 161000401,DESIGNER
accountant highlights technical skills netsuite quickbooks excel power point mas 90 oracle accomplishments primary focus included small business administration loans outstanding debts department homeland security department defense department health human services deans list experience accountant july 2012 current company name city state handle invoicing receivables consisting 15 million yearly sales review credit applications issue credit terms review purchase orders ensure proper amounts received inventory set vendors customer records ensure proper documentation documented including tax exemption certificates 1099 information month end reconciling bank accounts loan accounts file sales tax returns currently consists six states manage company credit card expenses including account reconciling employee expense reports approximately 40k monthly charges review monthly gl including expense accounts fixed assets cogs review sales commission reports provide payroll support review inventory warranties service cases ensure accurate records kept sales use tax administrator june 2011 june 2012 company name city state file approximately 1 million monthly sales use tax returns throughout north central region including eleven states city chicago north dakota propane minnesota care tax prepare file tax deposits quarterly returns according state guidelines perform monthend closure sales use tax general ledgers review analyze account short pays tax issues assess customer accounts determine proper taxability according tax publications set forth department revenue maintain exemption certificates ensure state guidelines procedures followed support branch locations administrative corporate offices sales tax related issues assist accounts payable receivable accounting associate august 2008 june 2011 company name city state accounts payable company headquarters three large operational centers including coding keying purchase orders employee expense reports etc portfolio balancing several large clients including citibank sallie mae bank reconciliations importing financial data financial reporting software using mas90 ensure financial records maintained compliance accepted policies procedures internal client audits ensure accurate timely monthly quarterly yearend close work closely several different departments clients ensure accurate records kept compile analyze financial information prepare entries accounts accounts receivable several different clients systems throughout company government collections representative november 2004 august 2008 company name involved initial startup department creating implementing policies procedures ensure government regulations met performed team lead position consisting 15 employee team worked selfmanaged portfolio consisting 300 800 accounts primary focus included small business administration loans outstanding debts department homeland security department defense department health human services consistent top achiever performer helped develop implement maintain policies procedures standards training new associates advised provided customers account detail payment history loan refinance etc analyzed credit history finances determine risk client negotiated repayment defaulted loans within government guidelines employment location verification litigation wage garnishment purposes asset investigation location potential judgments education bachelor arts real estate finance university northern iowa city state us university northern iowa cedar falls ia may 2008 bachelor arts degree real estate finance associates applied arts applied arts hawkeye community college city state us hawkeye community college waterloo ia may 2003 associates applied arts deans list skills credit purchase orders accounts payable file million sales sales sales tax tax returns collections litigation loans team lead training accounting accounts receivable associate audits bank reconciliations clients coding financial reporting mas90 reconciliations accountant accounts sales cases cogs credit card documentation fixed assets gl including account inventory invoicing payroll receivables reconciling review credit customer accounts monthly sales accounts sales excel mas mas 90 netsuite oracle quickbooks finance real estate,ACCOUNTANT
enumerator summary recent graduate ba business administration looking obtain position administrative assistant organizational abilities fully utilized hard working goaloriented professional four years experience seeking achieve career growth get opportunity utilize skills abilities handling clerical administrative support work activities highlights time management sap srm cash request cash handling check request purchase orders microsoft office word excel powerpoint outlook data entry filing maintaining records account receivable payment posting timekeeping calendar maintains accomplishments received merit raise strong attention detail exemplary customer service teamplayer attitude experience 042016 current enumerator company name city state collect demographic economic housing data behalf us census bureau responsible canvassing neighborhoods documenting reporting information conducts surveys us population economy governments communities responsible verifying household addresses ensuring maps address lists correct collected census information well documentation hours miles expenses encountered assist residents reading forms answering questions census 102015 032016 healthcare advocate company name city state respond resolve first call customer service inquires issues identifying topic type assistance caller needs benefits eligibility claims financial spending accounts correspondence help guide educate customers fundamentals benefits consumerdriven health care topics include managing health wellbeing selecting best benefit plan options maximizing value health plan benefits choosing quality care provider intervene care providers doctors offices behalf customer assist appointment scheduling connections internal specialists assistance needed assist customers navigating myuhccom unitedhealth group websites encourage reassure become selfsufficient owned problem resolution behalf customer real time comprehensive timely followup member research complex issues across multiple databases work support resources resolve customer issues andor partner others resolve escalated issues provide education status previously submitted preauthorizations predetermination requests meet performance goals established position areas efficiency call quality customer satisfaction first call resolution attendance 022013 102015 receptionist ii company name city state performed varies administrative tasks requiring exercise discretion judgment provided administrative support faculty staff critical care department greets visitors directs appropriate staff initiates purchase orders travel reimbursements sap answered telephone assists callers reads routes incoming mail overseen filing maintenance correspondence records entered tracked maintained timesheets division employees faculty strong proficiency excel pivot tablesdata creating formatting reports maintained provided assistance interpretation various reports forms developed maintained databases data forms progress reports flexible highly organized productive possess exceptional time management skills experience manuscript preparation endnotes attention detail accuracy 112012 012013 front office assistant company name city state greeted patients answering multiline phone route appropriate department scheduling conforming appointments registering new patients updated records established patients education 052016 bachelor business administration healthcare management american intercontinental university city state healthcare management 042011 medical billing coding hipaa privacy security certification sanford brown college city state 062010 certified nursing assistant 082010 aids home healthcare pasadena tx alief hasting high school languages fluent spanish skills administrative administrative support attention detail benefits cash handling com critical care customer satisfaction customer service data entry databases documentation filing financial forms interpretation managing medical billing excel mail microsoft office outlook powerpoint word nursing pivot tables coding progress quality reading real time reporting research sap scheduling fluent spanish surveys telephone phone time management type websites,HEALTHCARE
project coordinator professional summary part world class organization utilize experience knowledge gained eciently help organization realize goals objectives focusing optimum operational management leadership activities core qualifications medicine dentistry critical thinking judgment decision making medical terminology time management active learning quality control analysis multitasking hipaa ehealth records msoce oce tools experience project coordinator june 2015 december 2015 company name city state roles responsibilities maintained project assets communications related databases maintained scheduling event calendars performed payroll functions maintaining timekeeping information processing submitting payroll review report projects budget finances collected information made judgments observation interviews review documents applied systematic sampling techniques ensure accuracy completeness precision representativeness samples selected surveys collaborated economic development planners decide implementation proposed development policies plans programs based culturally institutionalized barriers facilitating circumstances conducted participatory action research communities organizations assess work done design work systems technologies environments build use textbased database management systems support analysis detailed firsthand observational records field notes healthcare administrator january 2013 december 2013 company name roles responsibilities established work schedules assignments sta according workload space equipment availability conducted fiscal operations including accounting planning budgets authorizing expenditures establishing rates services coordinating financial reporting maintained awareness advances medicine computerized diagnostic treatment equipment data processing technology government regulations health insurance changes financing options monitored use diagnostic services inpatient beds facilities sta ensure eective use resources assess need additional sta equipment services introduced ehealth records organization developed maintained computerized record management systems store process data personnel activities information produce reports prepared activity reports inform management status implementation plans programs services quality initiatives managed changes integrated health care delivery systems work restructuring technological innovations shifts focus care developed implemented medical programs health services promote research rehabilitation community health student intern october 2011 november 2012 company name city state roles responsibilities examined teeth gums related tissues using dental instruments xrays diagnostic equipment evaluate dental health diagnose diseases abnormalities plan appropriate treatments completed maintained accurate records reports regarding patients histories progress services provided required information advised instructed patients regarding preventive dental care causes treatment dental problems oral health care services treated exposure pulp pulp capping removal pulp pulp chamber root canal using dental instruments prescribed antibiotics medications designed prosthodontic appliances space maintainers bridges dentures write fabrication instructions prescriptions denturists dental technicians fill pulp chamber canal endodontic materials evaluated dental needs determine changes trends patterns dental disease applied fluoride sealants teeth managed business employing supervising sta handling paperwork insurance claims plan organize maintain dental health programs participated case conferences sta meetings education masters healthcare administration dec 2015 oklahoma state university city state healthcare administration 379 bachelor dental surgery bds nov 2012 srm dental college city state india 72 skills accounting bridges budgets budget oral community health conferences critical thinking data processing database database management decision making delivery dentistry financing financial reporting focus government regulations insurance notes materials medical terminology meetings multitasking payroll personnel policies progress quality quality control rehabilitation research scheduling supervising surveys time management xrays,HEALTHCARE
information technology analyst summary pursue caring creative career apply existing knowledge acquire new skills contribute effectively nations future children prior experience field exploring field children lead early childhood education course part little buds life skills apple art book oral concept conflict resolution cpr creativity designing direction documentation first aid flash fundraising drawing instruction materials meetings organizing philosophy express read recording safety sound teacher teaching transportation experience 092010 092011 information technology analyst company name believe child potential interests curiosity learning designing organized classroom setup positive welcoming caring secured saferisk taking theme based discussions interests class meetings would create warm atmosphere environment grow every domain development socially emotionally physically intellectually believe teacher needs supportive person well guide providing information plans hands activities tools materials help selfdiscovery understand lesson curriculum letting kids kids freedom express thoughts creativity valuing personal goal future classroom grow potential interests pace without pressurizing targets students given information find answers given opportunity explore solution rather giving direct answers gives space exploration creativity would strong idea curriculum inclusive childs needs interests curriculum plan involving group work key student led jobs direction help others teach respect others motivation stimulation factors pull full potential child recording interests motivated ideas every student periodically sharing parents caregivers engage children giving base line activity watching expand give new dimension thought great feeling giving ownership children yields mutual trust support love teacher child developing trust love respect others help avoid bullying hurtful wordsactions make point every child treated consistent equal fair approachable giving time space explore along spending valuable time promotes emotional development spend time school place believe quote strong body makes mind strong strong mind makes body strong would encourage outdoor activities supporting weather feel interaction among peers conflict resolution turn taking creativity helping others teaching love respect achieved outdoor group activities healthy meal plan one main criteria making sure balanced diet every meal eat lots fruits vegetables dairy foods less sodium sugar would compassionate dedicated continue learn strive give best part children future teacher understand teaching involves regulations restrictions responsibilities job comes package cherishing moments excitement joy innocent laughing children enjoy students everything accept would best gift give children come school leaving parents philosophy may grow future experience continued learning welcoming ideas knowledge work place 012010 082010 technology analyst company name 102006 062008 software engineer company name 072004 102006 project engineer company name attaching hereby conduct certificate experience certificate previous organization volunteering nine year old five year old children classrooms book fair pto member organizing team events like fundraising traditional events patriotic events field trip chaperones public private schools working first aid cpr certification early childhood education course pursue career education field towards associate teacher degree especially children ages 3 5 special needs artifacts part early childhood education journey program observation children observation infantstoddlers school age children helped us know curriculum children needs interests expectations future teacher attaching hereby program observation anecdotalrunning record report assignments part ece courses curriculum plan title modes transportation art play activities teach class sounds different vehicles shapes children age group 35 years group activity activity group red light green light yellow light making airplane using popsicle sticks imitate sounds pictures meeting time talk parts vehicles gears wheels handles mirrors safety hand signal helmet lanes seat belt life vests outdoor bike race floatsink boat science activity puff puff toot toot lining imitating sound moving line like train set individual connect dotscoloring bikes carstrucks boatsships air plane bustrain table activity popsicle sticks craft work make paper boats paper airplane train blocks coloringdrawing rationale activities chosen appropriate age group relate see vehicles around kids interest objectives knowledge wheels make things move purpose different vehicles modes learn shapes vehicle sounds street safety wearing helmet following kwl concept know want know learn part assessment standard preschool learning foundation california preschool curriculum framework needed materials popsicle sticks coloring sheets origami papers books flash cards board puzzles time space table setup outdoor bikes water table teaching plan introduction begin circle time theme based songs talk topic teach activity today teaching step step instruction activity work setup table required materials monitoring work reaching needed teaching gathering songs wheels bus little piece fun station little red wagon little einstein going train play flash cards train set vehicle toys board puzzles snack designing snack based theme car using rectangle cracker black olives wheels apple boat pretzel row boat group activity read books play dough story time closure display work wall drying rack based activity close activity story time meetingdiscussion time views shares mode transport day reinforce child snack time theme based designing snack like airplane creation using celery raisins peanut butter pretzels assessment objectives knowledge concept acknowledging know setting activities discussions purpose different vehicles modes learn shapes vehicle sounds street safety rules evidence learning oral responses essential questions document videos photos use gathering time converse children facts ideas documentation anecdotalrunning record artifacts observation summary learning concepts fundamentals education training december 2016 computer science engineering folsom lake college state qualification year passing markspercentage institute early childhood education 6 units computer science engineering may 2004 matriculation karunya institute technology coimbatore hsc 68 100 april 1998 sslc sri vijay vidyalaya matriculation hss dharmapuri,INFORMATION-TECHNOLOGY
preschool teacher professional summary efficient accurate detailoriented innate drive provide exceptional service also experienced professional strong leadership relationshipbuilding skills skills strong communication skills microsoft office staff motivator commitment quality service profit enhancement employee hiring retention work history preschool teacher february 2010 august 2015 company name city state collaborated teachers ensure delivery efficient highquality service successfully initiated implemented projects resulted positive outcome supervisor february 2004 january 2010 company name city state reviewed weekly inventory charts recorded facility needs consistently received positive feedback guests performance reviews provided coaching mentoring consultation staff enhance staff development worked directly retail vendors achieve excellent customer service ​ team member january 2001 march 2003 company name city state supervised coordinated dining room activities employee schedules setup operated line birthday parties education chattahoochee technical college current city state associate applied science business management valdosta state university city state business,TEACHER
engineering technician summary challenging position manufacturing engineering research development environment overall technical background along leadership decision making capabilities combined contribute company goals enlargement productivity highlights excellent communication techniques lean principles knowledge microsoft excel word engineering operational functions manufacturing systems integration assembly drawing design instruction creation accomplishments mastered engineering software programs including labview erp systems microsoft ax dynamics trained new current employees operating procedures manufacturing disciplines used operational knowledge systems parts components solve problems arose assembly personally managed production activities guarantee 90 orders shipped ontime contributed increase productivity improvements operations quality safety administration promoted production supervisor within 8 years employment experience engineering technician april 2015 current company name city state executing protocols new system integration help design verify test fixtures reliable manufacturing sustainability mechanically assemble components specifications outlined engineering work various projects lab setup supply ordering test execution tasks conduct bench testing analyze data final report system testing verification analysis software configuration testing applied engineering principles develop operate electrical mechanical data processing systems executed root cause analysis improve yield reliability ran operational tests systems equipment reinforce proper processes remedy malfunctions carefully organized analyzed prepared technical data reports ensure proper workflow productivity sr repair technician february 2015 april 2015 company name city state responsible reworking incoming pcb boards troubleshooting component level board testing analyze schematics prepare failure diagnostics prepare test either production rework boards setting test station specification maintained safety verifying compliance assuring proper factory testing lead manufacturing technician production supervisor february 2004 june 2014 company name city state responsible 2nd shift production operations promoted production supervisor major accomplishments duties areas responsible completing production orders timely manner amr department axsun mechanical robot perform eng tasks well prototypes requested rd department assist editing creating ecos work instructions documentations handled task production equipment maintenance troubleshooting using proper protocols develop working environment ensure quality performance consistently met submitted detailed reports delays management engineering team employee training daily production goals equipment failures priorities implementation simplified process manufacturing operations acknowledge processes broken simplified steps characterizing process definitions installed graphs pictures enhance operators knowledge operations motivate sustain commitment lean manufacturing operators posses good knowledge various assembly line stations working experience reorganized stabilized bottlenecks areas poses threat company goals operated vacuum chamber machinery lid seal pick place build optical channel monitors used optical sensing applications align microoptics using unique signal processing algorithms based substrates optical coating power wavelength optical signaltonoise ratio measurements c l cl band frequency familiar erp systems ax dynamics 5 lean principles supervisory role wafer fab technician september 1999 january 2004 company name city state responsible production output areas front end testing help support team lead various tasks involving data entry maintaining equipments distributed virgin wafers stock production employ wip knowledge operations laser scribe machinery keithly instruments karl suss equipments manipulated time job per machine scheduled processes accordingly achieved remarkable time efficiency completed certified training chemical course attended various training workshops part work tried applying principles production jobs worked weekly rotational shifts excellent attendance record worked testing room provided accurate inputs machines produced fine results minimal rejection ratios assembleroperator april 2003 september 2003 company name city state responsible assembly fluorescent light displays maintaining machines worked press punch machine station drilling station wired assembled components subassembly configurations carried post inspection duties ensure quality meets standards reported supervisors machine downtime output test technician march 2001 january 2002 company name city state responsible production prototypes processes develop engineers tested final product help analyze data recommended solutions testing line improve failure rate handled epoxy instruments dicing machines heating ovens assisted engineers process flow failure analysis education diploma 1999 east boston high school city state skills data entry employee training equipment maintenance erp microsoft ax dynamics failure analysis inspection lean manufacturing mechanical processes protocols execution supervisory system integration team player troubleshooting,ENGINEERING
management consultant summary human capital manager operations strategist works crossfunctional teams translate organizational values objectives actions drive impacts local crosscultural contexts highlights training development personnel records maintenance new hire orientation exceptional interpersonal skills innovative crosscultural mediation expertise consensus building techniques process improvement strategies multisite operations systems implementation flexible selfmotivated market research analysis customeroriented strategic thinker schedule management problem resolution deadlineoriented interviewing expertise performance management strategies manager coaching training event management strategic planning global strategic sourcproject management leadershipcommunication skills product development business operations organization ing negotiationsprocedure development analytical team building cost reduction containment staff motivation group behavior dynamics outreach programming specialist exceptional problem solver articulate wellspoken time management meticulous attention detail works well pressure accomplishments process improvement oversaw implementation new phone system resulted costeffective service data organization improved office organization compiling quarterly budget reports financial spreadsheets organizational charts company data reports using advanced microsoft excel functions training successfully trained staff office systems databases policies procedures focusing minimizing errors generating superior results project management initiated project resulted positive outcome human resources spearheaded new program program increased retention operations management managed operation handled functions related program staff development launched wellreceived program professional development courses staff mentored coached employees resulting 12 increase productivity spearheaded employee engagement program resulting decrease annual employee turnoverstreamlined branch operations resulting reduction operating budgetboosted customer satisfaction ratings months experience management consultant 062014 092014 company name city state developed growth plans identifying key clients key targets priority service linesgenerated business development awareness implementing indepth sales marketing training programsidentified key growth opportunities business offered feedback executivelevel management effectiveness strategies selling programs initiativesdirected strategic initiatives achieve organizational objectivedeveloped organizational change management strategies identified process boundaries determined opportunities automate processes functionsboosted company efficiency customer satisfaction streamlining processes deemed inefficientconducted activitybased analysis business processes made recommendations based findingsdocumented process flows developed requirements functional improvements enhancementstracked analyzed interpreted trends datadeveloped metrics used determine inefficiencies areas improvementdeveloped organizational change management strategies engagement operations coordinator 052014 current company name city state directly managed multimillion cooperative budgets supporting global gtm strategyidentified strategic partnerships gathered market information gain competitive advantagegenerated 2 million per year revenues resulting largescale direct marketing campaignmanaged projects served primary liaison client multiple internal groups ensure clarity goals quality adherence deadlinesidentified bottlenecks implemented new improved processes policiesled crossfunctional teams analyze understand operational impacts opportunities technology changesdeveloped metrics used determine inefficiencies areas improvementtracked analyzed interpreted trends datadocumented process flows developed requirements functional improvements enhancementsconducted activitybased analysis business processes made recommendations based findingsboosted company efficiency customer satisfaction streamlining processes deemed inefficientelicited stakeholder feedback input interviews surveysdefined scope goal new projects including coordinated department functions team employeesmaintained detailed administrative procedural processes improve accuracy efficiencyaccountable business area including overall customer satisfactionmanaged team number professionalsspearheaded crossfunctional initiative achieve objectivestrengthened companys business leading implementation projectcreated organizational flow charts career path reports evaluate employee compensation informationdesigned employee performance evaluation process merit programcreated implemented exit interview program processcreated modified job descriptions within departmentsworked seniorlevel management create fair consistent hr policies proceduresmonitored project budgets monitored project schedules projects timedeveloped shared best practices across company including oversaw development launch identified inefficiencies made recommendations process improvementsoptimized overall customer experience president current company name city state accountable business area including overall customer satisfactioncaptured 55 market share new product quickly brought marketmanaged team number professionalsspearheaded crossfunctional initiative achieve objectivestrengthened companys business leading implementation projectbuilt innovative production processes scratch cuttingedge productformulated comprehensive business plan complete clear actionable sales goals targetshired trained new employees increased size staff tracked evaluated staff performance handled promotions terminationsanalyzed client requirements created business plan drove strategy developmentidentified key growth opportunities business managed daytoday tactical longterm strategic activities within businesspresented company goals objectives new principalsestablished knowledgesharing processes associates throughout organizationcoached mentored staff members offering constructive feedback taking interest longterm career growth resident advisor 032011 052012 company name city state facilitated weekly discussion group relationship issues men womenpursued ongoing education training opportunities develop professional skillscultivated positive relationships mental health professionals programs associationsplanned ran outreach event targeted communicated local agencies schools churches courts employers regarding client involvement attendance programs education bachelor arts psychology 2014 biola university city state united states america minor international development coursework business management affiliations gates millennium scholarship alumni network biola provost advisory committee,CONSULTANT
recreation activity coordinator summary secure position related personal care clients hair skin nails continue education post secondary level towards additional certifications advance degree highlights licensed cosmetologist strong communication skills makeup application bridal makeup specialist selfmotivated sales background outstanding client care superior attention detail hair coloring temporary semi permanent permanent styling techniques infection control sanitation procedures facial waxing permanent waving chemical relaxing shaping hair shears razors clippers accomplishments consistently received positive performance reviews guests online rating sites experience recreation activity coordinator 032013 current company name city state applied positive reinforcement method redirect negative behaviorsassisted 10helped prepare daily lesson plans activities lessonsencouraged students understanding helpful otherssupplied oneonone attention student maintaining overall focus entire groupphysically verbally interacted students throughout day keep engagedwrote daily weekly lesson plansimplemented club rec teen warehouseadministered minor first aid injured students programs encourage student participation children per station small group learning periods billing coding intern student 112011 122011 company name city state greeted clients data entrythoroughly investigated past due invoices minimized number unpaid accountsrecorded filed patient data medical recordsstrictly followed federal state guidelines release informationwrote clear detailed clinical phone messages physiciansacquired insurance authorizations procedures tests ordered attending physicianscheduled patient appointments guidance counselor 022006 022013 company name city state assisting schools guidance program providing individual andor small group instruction maintaining manual computerized records assisting school staff pupils discipline problems assisting classroom instructional learning development retail customer service 062010 032013 company name city state retail customer service assisting throughout store answering phone resolving customer complaints cash handling balancing assisting displays processing damaged merchandise helped customers select products best fit personal needsmaintained visually appealing effective displays entire storeoffered exceptional customer service differentiate promote company brandcollaborated customer service team members give exceptional service throughout entire shopping purchasing experience sales representative 062006 102006 company name city state responded inquiries genuine interest concern accurately completed rental contracts found acceptable resolutions customers problems complaints identified properly completed computer entries paperwork required rental returns call service counselor 062006 012007 company name city state worked call center responding membership questions services products offered dispatched tow service stranded members verified membership fees services covered membership upgraded membership services towing auto boat insurance flight attendant 042000 062006 company name city state customer service ticket agent excellent decision making skills positive attitude communication skills ability deliver onboard announcement professional manner provided leadership direction assisted performance safety passenger services education licensed hair skin nails 2014 american academy cosmetology city state usa cpr certified medcin certificate hipaa certificate microsoft excel word certificate medisoft certificate grossmont health occupations center santee ca 2007 certificate completion medical billing coding 2011 uei college medical billing coding city state additional information awards certificates certificate appreciation sdusd 2006 2011 perfect attendance honor roll uei 2011 40 gpa customer service excellence northwest airlines 2003 skills call center cash handling communication skills ca contracts cpr certified resolving customer complaints clients customer service data entry decision making direction instruction insurance leadership medisoft microsoft excel word retail safety phone,AUTOMOBILE
information technology specialist professional summary experienced network professional outstanding success rate installing supporting critical multisite networks proven ability manage phases network installation administration adept analyzing business requirements crafting technical network solutions possess excellent written verbal communication skills knowledge latest advances technology network administrator talented resolving highly technical issues efficiently maintain uptime increase productivity levels skills remote access support systems analysis preventative maintenance expert data backup recovery systems wireless access point performance testing user account creation superb interpersonal skills antivirus spam blocking vpn configurations lan wan expertise work history information technology specialist 082012 current company name – city state provides outstanding support mission partners customers responds customer calls touch labor requests ensures confidentiality integrity availability systems data available lan troubleshoots hardware software components manages testing installation configuration software performs daily security inspections entire decc facility include secured controlled areas identifies mitigates security vulnerabilities coordinates security manager coordinates escorts decc visitors secure areas ensures authorized personnel equipment permitted controlled secure areas enclave lan administrator decc warner robins ensures administrative lan automated data processing equipment used personnel maintained fully operational plans coordinates installation new software network infrastructure equipment monitors network performance performs diagnostics identify resolve connectivity issues appointed alternate ticket manager assigns track incident status ensure incidents worked completed within allotted time escalates forward incidents evaluation needed implemented coordinated complete technology refresh decc adpe ensuring staff properly equipped support decc mission spearheaded deccs migration admin enclave network disanet network minimal impact decc personnel provides outstanding support mission partners customers develops plans designs network modifications enhancements interfaces vendors ensure appropriate resolution network outages periods reduced performance troubleshot maintained networking devices infrastructure across enterprise including switches routers firewalls troubleshot maintained networking devices infrastructure across enterprise including switches routers firewalls documented server network problems unusual events detail upgraded expanded network systems components computer systems administrator 122007 082012 company name – city state deploys computer systems hardware throughout base performs new replacement desktop laptop imaging users troubleshoot correct local desktop firewall issues antivirus updating issues performs upgrades installation software drivers essential desktop troubleshooting team lead deployment 150 siprnet workstations tasked primary administrator siprnet support zone performed security scans classified systems collaborated information assurance team mitigate vulnerabilities breaches install configure hardwaresoftware meet enduser needs poc installs upgrades cargo management operations system provide desktop support uses various utilities troubleshoot repair check configuration desktops install configure network pc attached printers include brother hewlettpackard xerox multifunction printers troubleshootdiagnose enduser network connectivity bandwidth issues dhcp scope issues diagnose correct workstation performance issues maintain network computer system security ensure systems operating correctly imaged deployed 300 laptop desktops customers throughout robins afb restored data operating systems files documents drivers information assurancenetwork security 012006 122007 company name – city state indepth experience multiple environments developing implementing maintaining secure networks duties ranged installing maintaining workstations managing base boundary exception system distributed monitored maintained time compliance network orders threat bulletins advisories generated af computer emergency response team responsibilitiesaccomplishments helpdesk technician 052004 012006 company name – city state responsibilities included working end users resolve issues relating operating system issues win9x nt win 2000 network connectivity tcpip configuration upgrades ms office products internet connectivity responded customer issues provided technical support monitored network control center system supporting 25000 customers createdmaintained user accounts email boxes distribution lists access permissions installed programs performed upgrades applied security patches necessary isolated faults degradations determine cause maintained security integrity secure domains unauthorized access education bachelor science computer information systems 2002 jacksonville university city state computer information systems certifications comptia comptia security sti certified help desk professional skills active directory administrative antivirus c client server compaq hardware client data processing dell servers desktops dhcp documentation drivers email firewall ghost help desk hewlettpackard ibm imaging information systems internet connectivity lan team lead managing mcafee access microsoft exchange ms office products microsoft office suite windows 7 win9 windows 2000 2000 win 2000 windows 95 98 nt windows nt migration monitors enterprise network administration network security network networking networks norton antivirus operating systems operating system peripherals personnel policies printers various printers processes risk management routers switches symantec tcpip technical support desktop support troubleshoot troubleshoot troubleshooting upgrades utilities vista additional information security clearance tsci top secret security clearance,INFORMATION-TECHNOLOGY
general manager summary dedicated enthusiast years experience sports health fitness related settings passionate helping others set reach goals wide variety ways respected builder leader customerfocused teams committed providing superior customer service lead example ensure execution safety security quality company operation policies experience january 2015 november 2015 company name city state general manager march 2015 november 2015 assistant manager january 2015 march 2015 promoted manager position recruit hire train develop high performing staff consisting assistant managers member service representatives trainers custodians responsible oversight gym operations ensure exceptional judgement free member experience well financially successful club accountable leading team employees positive motivating manner continuous assistance employee training development created maintained welcoming atmosphere members prospective members guests ensured staff followed superior customer service guidelines managed marketing efforts ensuring staff aware trained marketing promotions tracked statistics reports weekly monthly annually prepared hr related forms sent corporate payroll team ordered supplies using specific budget based club requirements drxd pharmacy associate december 2013 october 2014 company name city state responsible presentation coordination bedside discharge medication delivery program assigned unitsservices patients reporting responsibility integration manager coordinator patients accepting drxd program ensured patient enrollment bedside delivery medications successful completion program requirements discharge effectively collaborated worked concert drxd associates pharmacy personnel ensure successful delivery program education bs kinesiology 1212 university montevallo city state kinesiology completed numerous courses sports health fitness concentration health promotion first aidcpraed certified skills budget conflict resolution cpr customer service delivery employee training first aid forms health promotion hr leadership teambuilding marketing multitasking payroll personnel reporting statistics supervision time management,FITNESS
engineering quality technician career overview highly experienced skilled graduate analytics degree good experience sas web scraping sql predictive modelling data visualization excellent ability identifying data requirements analysis data cleaning munging model building ensures organization uses effectively reach profit growth objectives comfortable data handling modeling coding appreciation makes sense business standpoint six years experience working researcher data analyst environmental science technology instructor experience sql data warehousing maintaining securing stabilizing data layers testing identify data product defects introduced system customer segmentation product positioning mapping conjoint analysis modelling design implement statistical predictive models cutting edge algorithms utilizing diverse sources data predict diversified experience engineering manufacturing retailing higher education data related companies fascinated learning cutting edge technologies data mining machine learning handled team 4 3 years tech experience managed 200 students effectively evaluated performance student utilize assessment methods judge overall progress teaching experience qualifications ability identify uncovered information hidden data convert story communicate effectively visualization modelling using r sas python using pandas web scraping using beautiful soup python databases like oracle microsoft sql experience aspnet 45 c html statistical software like jmp spss gis visualization software like tableau ggplot r experience database design data warehousing environments modelling using random forests decision trees boosted trees etc modelling using shrinkage methods including ridge lasso elastic net regression models dimension reduction using pca outlier analysis linear regression clustering techniques logistic regression work experience 012013 012016 engineering quality technician company name city state planned performed conducted semiconductor production process development engineering designs well managed small projects prepared statements monitored project schedules identified product defects introduced data warehouse performing quality tests using sql jmp coordinated scientists engineers manager analysts understand impacts due defects provided valuable information product shipping customer satisfaction managed multiple tasks accomplished goals efficiently per schedule strong work performance meet goals department monitored adjusted semiconductor production process orand equipment improving quality productivity achieved 10 higher performance rate fiscal year 2014 provided technical support developing building testing prototypes new products processes procedures provided training advice engineering technicians applied database management data analysis methods helped enhancing production efficiency reduced costs department 5 every quarter 012007 012012 company name lecturer environmental science technology effectively engaged course curriculum development taught courses engaged research projects community services areas statistics gis natural resource management developed course material support goal course including design curriculum schedule instructions provided student guidance regards grades progress course work elected best instructor college 2008 established gis laboratory facility staff members provided technical support environmental remediation projects legal actions used sql spss managing student database analysis data 012004 012006 company name assistant lecturer natural resource management assisted teaching researching developing methods helps improving university students performance highly engaged curricular extracurricular activities community services established coordinated nature environmental protection club university developed teaching methodologies techniques added knowledge base understanding resource management preparing teaching materials handouts laboratory manuals engaged major research projects resources management undertaken collaboration universities ngos engineering consulting companies served lead colleges audiovisual center arranged workshops meetings documented academic resources education training may 2017 master science analytics university new hampshire usa analytics 4040 currently working project mapping clustering student success using clustering data mining machine learning predictive modeling techniques granite state college gsc objective project identifying factors help students become successful academic achievements finding ways improve students retention rates working unh hockey team project team 6 people predicting players performance undertaken summer project mapping clustering chicago seattle city crime could successfully classify categories 90 accuracy yitayew anteneh workineh graduate student city state april 2010 master science environmental science technology unescoihe city netherlands environmental science technology july 2004 bachelor science resource management debub university ethiopia resource management skills aspnet 45 academic clustering consulting curriculum development customer satisfaction data analysis data mining data warehouse databases database database design database management data warehousing environmental protection environmental science gis html instructor lecturer legal machine learning managing materials meetings c microsoft sql modeling natural oracle process development engineering processes progress python quality researching research sas shipping spss sql statistics tableau teaching technical support workshops,ENGINEERING
customer care representative professional summary expert communicator strong conflict resolution skills extensive background customer service recruitment retention mediation records management demonstrated ability promote teamoriented opendoor environment conducive successful staff skills work history company name customer care representative city state june 2013 august 2014 addressed customer service inquiries timely accurate fashion providing appropriate information maintaining precise records high standard customer service built customer loyalty resolving complaints expediting orders locating outofstock discontinued items recommended selected helped locate merchandise based customer needs desires communicated merchandise needs issues appropriate departments supervisors maintained uptodate knowledge company policies regarding service requests product issues returns exchanges replacement policies promptly responded inquiries members staff customers via phone email fax maintained detailed administrative procedural processes improve accuracy efficiency managing wide variety customer service administrative tasks developed effective relationships departments including sales quality assurance service used humor positive attitude high standards encourage assist customers participated extensive classroom online training seminars promoted positive work atmosphere behaving communicating manner supported staff customers excelled meeting objectives use independent action prioritization persistence leadership skills company name club manager city state june 2011 march 2013 contributed overall success franchise coordinating daily operations staff meetings addressing resolving customer complaints responsible recruiting orienting training supervising staff 1215 improved staff turnover implementation standard orientation training professional development coaching oversight aspects staff performance annual evaluations progressive discipline mediation staff disputes grievance procedures terminations fostered opendoor environment conducive positive dialogue across organization handled weekly employee scheduling revised adapted schedule regulated home office electronically submitted employee hours kronos payroll system ensuring time punches correct page 2 wilson researched employee issues regards payroll benefit questions contacting appropriate departments review company handbook policies revised adapted weekly schedule follow hours regulated home office created prepared paperwork new hires tracked attendance recorded personal vacation time performed daily balancing transactions cash credit deposits balanced ledger accounts determine customer growth provided high level customer service performing facility tours potential members signing members explaining contracts surpassed revenue goals four consecutive quarters performed weekly inventory ordering merchandise cleaning office supplies weekly maintained facility equipment 8000 members human resources generalist city state october 2007 june 2010 identified staff vacancies recruited interviewed selected qualified applicants increase employee base meet everchanging staffing needs busy call center actively recruited potential employees developing job postings descriptions attract targeted talent pool within market wage range created social media initiatives ads organized employment fairs tracked results processed background checks verified references coordinated drug screenings processed new hire information transfers promotions terminations using peoplesoft hr management systems software explained hr policies procedures new hires generated employee tracking reports week regard hours benefits assisted inbound outbound calls regarding hr inquiries resolved personnel issues regarding hr matters needing clarification submissions corrections addressed inquiries employees management regarding newhire activity ongoing employee relation issues reviewed federal state laws confirm enforce company compliance managed 500 personnel files according policy federal state laws regulations scanned confidential documents electronic filing system categorizing documents retrieval review audited employee files updating incomplete missing paperwork compliance company policy federal state laws actively participated training enhance workplace performance levels staffing education associate applied business administration human resources management studies payroll records accounting business law trumbull business college city state 6 2007 human resources management studies payroll records accounting business law skills administrative ads benefits call center coaching contracts credit customer service email fashion fax filing home office hr inventory kronos leadership skills ledger managing market mediation meetings office payroll peoplesoft personnel policies processes quality assurance recruiting sales scheduling seminars staffing supervising phone,FITNESS
finance manager summary obtain challenging assignments finance banking accounts organization repute accomplishments banking rich experience areas banking operations cash management treasury management credit administration trade finance forex operations risk management alm kyc client servicing team management finance funds management budgeting forecasting cash flow internal controls audit mis reports finalization accounts credit facilities letter credits financial analysis accounts account receivables accounts payable maintenance proper books accounts tallyerp platforms finalization accounts community management community management maintenance asset register escrow accounts trust accounts facility management legal compliance purchases management administration proficient day day office administrtion hr functions owners association administrative functions experience finance manager march 2012 may 2013 company name city provided strategic tactical leadership financeaccounting auditing communities management company analyzing interpreting financial results forecasts variance analysis pl impact providing key business financial guidance organization budgeting forecasting responsible finance management company providing necessary frame work funds management accounts management internal administration company interact financial institutions government departments service providers preparation various mis statements hr management guidelines internal audits company active role community management providing necessary financial inputs daytoday administration owners associations monitoring revenue purchases expenditures maintenance escrow accounts trust accounts budget management conducting monthly board meet aga finance manager may 2008 december 2011 company name city brought lead financeaccounts management company represent company negotiate banksfinancial institutions credit facilities bank guarantees letter credits etc analyzing cash flow budgeting forecasting funds position mis reporting annual audit monitoring receivables payables monthly reconciliation accounts implementation migration financial data new accounting software infos erp daytoday administration company including compliance labor ministry guidelines hr pay roll staff welfare administration implementation wps wage protection system per guidelines uae government monitoring purchase internal well projects finalization credit terms manager december 1993 may 2008 company name city state worked dealer funds manager bank 6 years managed portfolio inr 18 billion evaluate various investment avenues managing banks investment portfolio especially fixed income securities equity shares mutual funds bonds funds management liquidity management bank risk management investment portfolio bank managing crr cash reserve ratio slr statutory liquidity ratio bank credit management accountable appraisal retail corporate advances working capital term loans managing review renewals credit related files head office branch level monitoring different types personal loans mortgages housing loans vehicle loan educational loans general banking operations administration branch effective cash management funds transfers monitoring assets liabilities bank branch level adhering kyc aml norms stipulated central bank maintain good customer relationships retail marketing banks 3rd party insurance products enhance profitability bank create awareness among customers regarding various financial derivatives trading options trade financeforeign exchange transactions handling trade finance transactions purchase negotiation collection export bills based ucpdc import bills collection issue letter credits purchase issue travelers cheques foreign currency funds transfers tts etc ecgc rbi compliance education mbm bank management alagappa university city state bank management bsc university kerala proficiency computer application software ms word excel power point outlook express training certifications risk management conducted reserve banks bankers training college mumbai derivatives treasury management conducted national institute bank mngmnt pune certification owners association management drei uae personal information us michigan state visa status green card holder skills accounting accounting software auditing banking bonds budget management budgeting cash flow cash management credit derivatives equity erp finance financial fixed income forecasting foreign exchange frame funds government hr insurance leadership managing marketing excel office outlook express power point ms word migration mis negotiation payables reporting retail risk management securities strategic treasury additional information driving license us michigan state visa status green card holder,FINANCE
mortgage banking default operations specialist ii objective seeking challenging position able utilize customer service trouble shooting communication problem solving skills towards growth advancement within prestigious company experience february 2015 current company name city state mortgage banking default operations specialist ii responds internal inquiries customer service specialists regarding issues missing documents ordering certain third party services reviewing specialty flags facilitate gathering underwriting documents pre post underwriting decision making responsible conducting research mortgage files currently litigation present results management issues potential risks identified receives decisionresults underwriting qc review process according decision communicate effectively borrowers attorney status loss mitigation andor liquidation assess analyze trial plan andor modification document detail verify modification portal pega thorough understanding investor requirements impact potential loss mitigation default foreclosure processes coordinate tactic initiatives better streamline department processes procedures present senior management may 2014 current company name city state audiovisual technician responsible setting striking general sessionmeeting room exhibit labor including loadin install dismantle audio video andor lighting assist coordinate andor assist technical crews various sites work inventory control ensure complete equipment coverage clients established operates multimedia equipment responsible technical labor production ensuring picture sound quality performs maintenance audiovisual equipment coordinate meetings sales manager plannedunplanned events determine requirements client experience evolving knowledge photoshop indesign adobe creative cloud build strong relationships future current clients promote services psav may 2013 october 2013 company name city state closing specialist liaison vendor lender attorney borrower refinance closing files processed preformed quality checks documents lenders attorneys accuracy ensured state guideline reference closing instructions followed responded inquiries borrowers lenders attorneys resolve discrepancies prepared title company closing documents timely professional manner worked build strong partnerships local lenders realtors attorneys prior closing called confirmed lenders borrowers ensure original schedule met july 2009 january 2011 company name city state corporate trainer conducted needed analysis determine training needs appropriate training methods based subject matter target audience developed classroombased virtual facilitation elearning programs developed high quality materials participant guides worksheets job aids facilitator manuals established performance objectives learning outcomes assessment tools attend project status meetings applicable information training programs conduct trainthetrainer forum new programs facilitate training classes needed january 2011 january 2012 company name city state mortgage loan processor ii act liaison borrower investor requesting doc within timely manner processed conventional fnma gnma fhlmc fha va dsi jumbo 203k rehab 2nd mortgages heloc manage daily pipeline 60 80 loans develop reporting projected workflow daily january 2012 may 2013 company name city state manager customer service managed team 15 associate took calls regarding bankruptcy property claims coached new hires conducted job training associates assisted homeowners general questions servicing mortgage home equity loans created procedures servicing foreclosure guidelines october 2006 october 2008 company name city state team leader provided superior customer service managing multiple projects provided help desk solution resolved customer complaints ensure utmost customer service trouble shoot ip address voip january 2006 january 2008 company name city state operations assistant assisted preventative maintenance security troubleshooted repaired hardware software issue reviewed surveys quality assurance january 2005 january 2006 company name city state quality assist accurately measured vinyl siding trained new employees proper work ethics assisted quality control ensuring higher quality product clients education present university north texas city state 2008 remington college city state special skill certifications associate degree computer networking excel linux ms word right fax adobe creative cloud economic major skills adobe photoshop streamline attorney audio closing hardware computer networking client clients customer service decision making equity senior management fax help desk indesign inventory control ip lighting linux litigation managing materials meetings excel ms word multimedia processes quality quality assurance quality control reporting research sales manager sound surveys trainer training programs underwriting video voip workflow,BANKING
owner summary dynamic event planner communications professional looking antidesk job main passions life travel food creating events experiences specifically around food lived us multiple countries worked multiple restaurants although reflected resume would happy send list places ive worked spent six years working chefs authors cookbook publishing world nyc cooking italian grandmothers iacp ippy winner afield james beard nominated menu primal cuts made america also worked justfoodorg jessica gaffney former director marketing multiple events planned butchers guild conference napa created workshop chicago called sustainable cities cooking school part menu book tour responsible garnering press sponsorshippartnerships cookbooks events highlights worked multiple events related cookbooks food justfoodorg ark endeavors thrillistjack threads accomplishments garnered extensive press authors experts products course six years publishing pr spaces created hundreds events around country including small successful future food conference chicago 50 restaurant events italian restaurants across country 50 restaurant events restaurants participated cookbooks butchers guild conference napa worked marketing director justfoodorg create great experience googamooga worked thrillist create culinary road trip brought chefs country offer la food experience couldnt get backyard experience company name april 2015 current owner city state currently working boulderbased publisher fitness expert social media chef nonprofit organization social media strategy email marketing using mailchimp press outreach using cision research example press placements daily mail inside edition pending narratively new york daily news company name september 2014 may 2015 publicist account manager city state identified client needs market research analysis researched negotiated implemented tracked public relations activities evaluated managed new strategic business opportunities expanded product company recognition national press support sales marketing efforts crafted pitches pitched media lists created social media strategy including contests giveaways various clients example press placements boston globe time magazine daily mail new york daily news npr marketplace forbes com todaycom womens health success magazine company name march 2014 september 2015 event logistics manager communications coordinator city state logistics manager events thrillist media group including best day life thriillst culinary roadtrip mixxtails man cave cooperation bud light brought busy season company name march 2014 september 2014 communications events coordinator city state worked handinhand founders create produce annual conference successfully identified landed sponsorships reached three hundred members ensure attendance contributions conference managed budget manged communications cooperation cofounders company name march 2013 march 2014 communications manager project manager product manager city state defined project company vision strategies tactics coached client representatives effective communication public employees established longrange objectives developed innovative strategies help achieve acted communications liaison ceo upperlevel management founder software development team included ux ui managers estimated project costs monitored budgets developed corporate communications strategies programs including project timelines wrote reports daily organized led meetings company name june 2009 march 2013 publicist authorbook tour coordinator city state researched negotiated implemented tracked sales marketing public relations activities using google analytics fb insights resources evaluated managed new strategic business opportunities expanded product company recognition national press support sales marketing efforts random house conferred production graphic design webdesign teams coordinate production communications materials worked directly publisher associate publisher senior editor example press placements nprs splendid table jamie magazine new york times wall street journal washington post company name june 2008 april 2010 social media manager city state handled social media responsibilities worked directly deborah madison education st johns college 2009 bachelor arts city state great books western civilization affiliations new york womens culinary alliance skills event management email marketing project management community management communications social media,PUBLIC-RELATIONS
supervisor accountant professional summary motivated sales professional 10 years sales representative experience customer service sales expert qualified 10 plus years fastpaced customer service call center environments warehouse worker 1 year machine operator 5 years experience reviewing work orders running several different machines simultaneously 5s environment experience warehouse pickpack fulfillment distribution environment machine operator positive attitude commitment safety quality customer service lean manufacturing skilled exceeding sales goals company expectations expanding client base maintaining high standards customer service year experience running aftermarket radiator company duties included bookkeeping working excel supervising sales team make quality sales business keeping inventory parts outgoing friendly hard worker works well others positive attitude core qualifications initiative work independently customer service quality inspection team building excel spreadsheet strong initiative energetic work attitude outstanding customer service active listening skills strong communication skills call center experience strong organizational skills strong organizational skills telecommunication skills proper phone etiquette openingclosing procedures knowledgeable quality excellent communication skills control standards strong interpersonal skills experience 012002 supervisor accountant company name city state supervised trained sales team kept track product inventory filed documents business managed incoming outgoing calls scheduled confirmed appointments communicated business customers via phone email organized inventory parts quality controlled phone calls created excel spreadsheets inventory organized weekly sales reports sales department track product success trained new employees promptly responded general inquiries members staff clients via mail email fax generated sales inventory reports excel guaranteed positive customer experiences resolved assisted customers store product complaints accurately logged daily shipping receiving orders executed outbound calls existing customer base increase sales generated leads new sales telephone email contact customers processed merchandise returns exchanges 012002 customer service rep company name city state consistently recognized management providing superior customer service created repeat business developing longterm relationships regular customers participated various incentive programs contests designed support achievement production goals recognized top sales generator increasing sales levels took daily inbound calls keyentered orders faxes customers consistently met exceeded department expectations productivity accuracy levels regularly sought opportunities sell add additional products provided accurate appropriate information response customer inquiries developed effective relationships call center departments clear communication built customer loyalty placing followup calls customers general helper machine operator warehouse state produced 100 quality products shipped quality products stored filed company records consistently generated additional revenue skilled sales techniques maintained accurate accounts including cash inventory prepaid debit transactions greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions order trained new new operators safe efficient handling machines used operational knowledge systems parts components solve problems arose assembly packed products guarantee orders shipped ontime packed assembled many different company products supervised trained sales team meet company goals answered customer calls cold called customers offer additional products services contacted business offered new services business ran hero automotive everyday business operations included paying bills buying supplies ordering productsanswering calls filing paying bills ran several different machines changed equipment new product helped achieve company goals supporting production workers inspected finished products quality adherence customer specifications monitored adjusted production processes equipment quality productivity adhered applicable regulations policies procedures health safety environmental compliance calibrated adjusted equipment ensure quality production using tools calipers micrometers height gauges protractors ring gauges started shut processing equipment troubleshooted problems equipment devices products operated shipping system efficiently accurately oversaw warehousing storage practices housekeeping unloaded product pallets ship packaged shipped product removed empty pallets pallet jack banded wrapped packaged cleaned equipment assembled components hand locked tagged machinery clean fix worked several different machines created load tickets shipping lubricated wiped machines tools workplace maintain safety cleanliness completed entered quality records scrap reports machine logs timely manner reviewed verified work compliance sales orders customer requirements retrieved correct materials product inventory perform various fabrication duties determine materials tools equipment needed product orders education 1997 high school diploma scribner snyder scribner ne dodge accomplishments operated computers programmed accounting software record store analyze information skills automotive business operations calipers call center closing strong interpersonal skills excellent communication strong communication skills credit clients customer service customer service debit email email environmental compliance faxes fax filing inspection inventory team building listening machinery materials micrometers excel spreadsheets excel mail strong organizational skills pallet jack policies processes quality receiving safety sales sales reports shipping spreadsheet telecommunication telephone phone phone etiquette warehousing,ACCOUNTANT
marketing corporate communications merchant services transition communications project manager summary resultsoriented professional cultivates strong effective working relationships internal external partners establish achieve mutual communications objectives advancement companys business strategy highlights advanced microsoft office including visio ms project powerpoint adobe creative suite sharepoint citrix live meeting webex expertise advanced project management implementation written verbal interpersonal skills vendor relationship management expertise communications negotiation experience ontime goal achievements 95 proficiency rate experience marketing corporate communicationsmerchant services transition communications project manager contractor 052012 current company name city state manage write edit external client communications content meet transactional needs multiple business merchants also manage project risk comprehensive mitigation assessment planning techniques initiate define manage marketing campaigns across business channels direct mail programs within matrixed environment actively manage work efforts multiple functional resources project plan strong partner relationship management influencing collaboration negotiating senior business managers gain commitment accomplish shared goals lead matrix process crossfunctional teams develop execute client communications various groups merchants part bank america merchant services joint venture first data merchants transitioning preferred processing platforms engage collaborate key stakeholders highprofile projects distribution printed digital marketing collateral requests develop documentation monitor report project status assesses effectiveness accuracy documentation initiate maintain reporting relationships project stakeholders including team members peers managers customers vendors affected departments coordinate efforts across multiple business units ensure continuous efficient management projects gathers input feedback effectively assists directing internal external resources achieve business solutions within project guidelines collaborate communicate project managers leaders coordinate crossproject initiatives activities ability handle multiple priorities work well pressure multiple deadlines engage collaborate key stakeholders highprofile projects distribution printed digital marketing collateral requests prioritize perform variety concurrent tasks minimal direction review edit mail data files creative production manage vendor relationships simultaneously meeting campaign execution deadlines ability adapt unexpected requests strong time management skills sense timeliness meeting commitments maintain accurate status reportssummaries regularly communicate status leadership business partners key stakeholders weekly basis met overall goals 95 proficiency rate understand proficiency customers tactical goals effectively participate development implementation business solutions manage project risk comprehensive assessment planning techniques manage work efforts project plan basic scope control procedures utilizing multiple functional resources documenting monitoring project status assess effectiveness accuracy campaign analyze report project status research information monitor project performance maintain quality services deliverables content timely response operational issues rfis within defined area identify eliminate obstacles solution plans business goals implementation develop contingency plans meet compliance requirements company practices engage internal stakeholders ensure communications relevant timely delivered desired intervals responsible campaign design production distribution project planning scheduling tracking reporting proven project management skills ability execute drive stakeholder agreement spreadsheet database relevant project management experience proficient multitasker ability manage multiple initiatives concurrently write manage standard content used client communications strong detailorientation problem solving skills effective planning time management organization skills adhoc project reporting going basis project manager 012007 012011 company name city state institutional client services marketing project management product implementations asset consolidations email campaign project requests engage outside vendors well key marketing areas including fulfillment information technology creative services print production status reporting project work related implementation tactical product segment institutionspecific marketing programs identify log marketing planrelated issues risks escalate appropriate following project management best practices communicate across marketing channels partners execute measurable scalable replicable programs aimed solving key business need taking advantage critical business opportunities establish implement rigorous moderate complexity single work stream project management processes methodologies help ensure projects delivered time within budget adhere high quality standards meet client expectations track key project milestones adjust project plans andor resources coordinate communications areas affected scope budget resource work managed include data gathering preparation presentation materials proofing setting project timelines change management perform quality review escalate timeline issues risks appropriately institutional marketing coordinatoradministrative assistantbudget specialist 012005 012007 company name city state officer marketing specialist 012000 012004 company name city state executive assistantoffice manager 011997 012000 company name city state education villanova university six sigma green belt certification 2010 advanced project management certification project management essentials 2007 wbt education credits compliance project management courses 725 ch 20122013 continuing ed credits various business financial servicerelated courses 35 pdus 2013 kings college city state diploma secretarial science 1983 secretarial science skills adobe ad basic budget business solutions change management citrix interpersonal skills consolidations content client database direct mail directing direction documentation edit email financial functional information technology leadership marketing plan marketing marketing collateral materials mail microsoft office powerpoint ms project negotiating negotiation organization skills print production problem solving skills processes project management project planning project plans proofing quality relationship management reporting research rfi scheduling six sigma spreadsheet time management visio written,BANKING
construction installer summary detailoriented hardworking construction worker dependable reliable motivated get along well others exceed expectations thrives project management roles extensively trained construction trades car examples view tips see examples construction laborers click add insert examples resume add job title specializing home remodeling equipment repair number years construction trade add dependable hardworking job title number years construction industry thrives fastpaced environment works complete projects quickly efficiently add construction laborer familiar resource allocation production methods add qualified job title stays current public safety security standards safely operates maneuvers diverse range heavy duty construction equipment add hardworking construction worker dependable reliable motivated get along well others exceed expectations add detailoriented job title thrives project management roles extensively trained construction trades carpentry landscaping add physically fit laborer effective completing difficult projects tasks schedule consistently follows orders instructions works well team setting add skilled laborer thrives independently team member proactive creating safe productive environment add experienced construction laborer knowledgeable tools materials methods used road construction pentry landscaping highlights microsoft office xp microsoft windows® 2000 adobe photoshop adobe suite ipro law proficient excel peoplesoft kronos invoiceit networking machines snagit outlook windows 7 microsoft certified autocad background experience construction installer 012014 current city state layout sky zones trampoline park detailed attention measurements blue print layout installation steel drilling concrete anchors steel impacting torquing bolts steelreading blue prints understanding layout park also interpreting measurements determining adjust line based mathematics common knowledge able think outside box make quick decisions drive forklift safely navigate steel small areas use boomlift skylift install top bars high nets trampoline park use major power tools constructing trampoline park start finish chief engineer 032013 012014 company name city state develop publish procedures support 100 employees depend services function daily maintain par levels manage inventory supplies main office following vendors costco staples gourmet coffee socal office technologies usps fedex ups sparkletts waters collaborate across teams share information coordinate new ideas weekly huddles manage 20 employees counsel writeup hire terminate track pto balances accruals requests attend annual human resources training floor warden responsible fire safety procedures responsible aeds cpr certified full responsibility resource utilization materials management equipment assets inventory management managing pouches go plants corporate offices pl review monthly forecasting annual budget review planning dso invoice preparation review timely manner msr monthly services report reporting paper inventory vendor contract negotiations work procurement department legal team ensure contracts expire expiring contracts terminated timely manner maintenance networking mfds printers copying equipment charge managing aspects office services hospitality mail sorting distribution supply inventory copy faxingright fax kitchen stocking facilities cleaning facilitating removal equipment rtv installation planning implementation new equipment project management implementation account manager 042001 022013 company name city state develop publish procedures support 450 employees depend services function daily specify prototype tools increase quality efficiency workplace work directly director operations develop customerfocused content maintain par levels manage inventory supplies 4 offices following vendors costco bluebird complete office supplies office max staples collaborate across teams share information coordinate new ideas weekly huddles manage 25 employees counsel writeup hire terminate track pto balances accruals requests full responsibility resource utilization materials management equipment assets inventory management pl review monthly forecasting annual budget review planning dso invoice preparation review timely manner csr client services report reporting paper inventory vendor contract negotiations maintenance networking mfds printers copying equipment charge managing aspects office services hospitality mail sorting distribution supply inventory copy faxingright fax kitchen stocking facilities cleaning facilitating removal equipment rtv installation planning implementation new equipment project management implementation build outs internal construction owner 031998 042001 company name city state planning design tile projects home owners setting tile deconstruction kitchens counter tops bathrooms outdoors responsible payroll deductions day laborers bidding jobs financial planning projects customized tile setting negotiated contracts bids homeowners realtors coordinating employees different job sites education high school diploma 1995 business management la valley college san fernando high school city state skills accruals adobe suite adobe photoshop autocad budget content contract negotiations contracts copying cpr certified client fax faxing financial planning forecasting forklift human resources inventory management inventory invoice preparation kronos layout law legal director mail sorting managing materials management mathematics max microsoft certified excel office microsoft office xp outlook windows 7 2000 networking payroll peoplesoft power tools printers procurement programming project management quality quick reading reporting safety supply inventory tops,CONSTRUCTION
hr generalist summary human resource manager adding value contributing company growth profitability trusted adviser strategic business partner efficient developing implementing hr plans procedures promotes teamoriented opendoor environments conducive successful workforce highly motivated achieve company goals highlights coaching training employment law knowledge employee relations event management hris proficient performance management records maintenance staffing recruiting succession planning training development accomplishments submitted 25 eeoc responses developed training guides new hire orientation time management system applicant tracking system positive associate relations introduced first online applicant tracking system implemented positive associate relations training salary management experience hr generalist may 2015 current company name city state address inquires employees management regarding newhire activity ongoing employee relation issues advise top management appropriate employee corrective actions facilitate regular meetings develop strategies positively influence workplace relationships recruit interview applicants daily implemented employee recognition incentive program generate employee tracking reports week work seniorlevel management create fair consistent hr policies procedures human resource manager june 2004 may 2015 company name city state multiunit hr business partner upholding company mission vision values system support 12 units 1000 employees levels including executive leadership analyze staffing needs develop strategies recruit train retain quality talent create utilize job descriptions within departments facilitate meetings develop strategies positively influence workplace relationships new hire hr related paperwork compliance advise management work operations establish consistent hiring practices including succession planning work seniorlevel management create fair consistent hr policies procedures review federal state laws confirm enforce company compliance advise management appropriate employee corrective actions guide operations conduct background checks verify references employee performance evaluation process merit program address inquires employees management regarding employee relation issues prepare eeoc responses respectful workplace investigations monitor compliance company policy coordinate performance reviews assessments individual development plans process salary changes resulting merit increases promotions bonuses pay adjustments partner asset protection train maintain compliance promote quality customer service front end supervisor february 2001 march 2004 company name city state coordinated activities team members multiple locations recruited trained developed customer service representatives created training manuals monitored daily activities customer support teams monitored program compliance maximize customer satisfaction manage associates provided departmental reports updates senior management resolved customer questions issues complaints customer service technical trainer june 1997 february 2001 company name city state developed documentation common processes trained employees company protocols clearly efficiently researched issues resolve complaints answer inquiries provided technical support built maintained successful relationships associates vendors customers mentored associates managers troubleshot issues worked associates accomplish goals bakery manager june 1996 june 1997 company name city state met customer needs effectively resolving food service issues followed procedures safe food preparation handling presentation ensure customer satisfaction maintained sanitation health safety standards work area performed monthly inventory control weekly stock ordering education bachelor science wildlife fisheries science pennsylvania state university city state united states certifications senior professional human resources sphr skills associate relations audits asset protection coaching eeoc responses succession planning terminations customer service retail sales cash controls bookkeeping time management budgets lotus notes bakery merchandising ordering sales sanitation scheduling budget preparation conflict management employment law expense control internal investigations online learning problem solving project management quick books recruiting retail marketing self motivated strategic planning team building training,HR
engineering assistant summary product process engineer three years experience leading projects new product development new model assembly launch quality toyota production systems extensive understanding process engineering design development automotive systems skills c r catia autocad ansys microsoft office product project management gdt minitab kanban kaizen fmea development toyota production systems apqp ppap 8d 5 kpis reliability sae standards vehicle ergonomics dvpr qcc cnc engineering programming experience 072017 082017 engineering assistant company name city state developed delphis spqvc safety people quality volume cost metrics cut assembly issues 10 developed apqp cost estimations integrated new fuel injectors models remanufacturing process line performed pfmea root cause analysis lead cross functional teams resolve quality downtime issues sustained monitored lean manufacturing 5s workplace safety kaizen single piece flow drove continuous improvement 062013 062016 engineer company name city state designed developed tested introduced new product manufacturing line developed control plans schedules support prototype development pre production zero defect production parts launc h studied market forecast conducted benchmarking manufacturing cost analysis new product introduction lead apqp dvpr ppap development conducted dfmea new product development scheduled coordinated phases project cost tooling equipment develop world class model line manufacturing imp lementing tps successfully launched new product assembly project worth 100 million adhering toyota standards performed design reviews documented bom created assembly process documentations reduced manufacturing costs 30 improving sqd safety quality delivery kpis metrics performed ensured quality reliability processes developed validation recovery plans spearheaded cost estimations closure nonconformance reports using quality tools pareto charts fishbone analysis 8d 5why fmea developed actions ipqprs process quality problem reports sqprs supplier quality problem reports present japanese quality teams prepared product process engineering change requests ecrs documentations cost reduction proposals presented management developed manufacturing process layout control plans work instructions pfmea major projects university michigan dearborn product development designed manually operated juicer using catia v5 prototyped part using additive manufacturing 3d printing used benchmarking customer surveys dfmea brainstorming methodologies build business portfolio using lean canvas occupant package design assessing driver requirements like seat track length head clearance entrance height steering wheel height diameter accelerator heal point important drivers requirement design new compact sedan help anthropometric data saej1100v005 saej1516v002 saej1517v002 benchmarking analysis vehicle package analysis evaluation cargo compartment analyzed vehicle attribute requirements like cost quality operation packaging cargo compartment benchmarking three entry level sedans evaluating results using anova customer feedback reliability analysis driver door interior trim panel using quality function deployment qfd evaluated hmi logical layout packaging systems interior trim panel benchmarking compact sedans interviewed customers user experience used qfd take suggestions find area improvements exterior mechanical package analysis developed interface diagram interface matrix represent various functions components studied vehicle anatomy decomposing vehicle systems subsystems components vehicle body side aperture spot welding conducted detailed analysis spot welding biw determined robot base end effector motion factors complete station design using 4m gearbox fmea conducted detailed study potential failure causes 6x4 truck gearbox casing failure fracture using dfmea pfmea implemented dfa dfm derive optimal design ease assembly disassembly gearbox casing design assembly proposed assembly line plant 138 stations volume requirement 240k vehicles analyzed jph throughput bottleneck labor hours number shifts operators length station line speed six sigma implemented lean six sigma concepts improve efficiency base coat usage body paint shop dmaic methodology education training 042018 master science manufacturing systems engineering university michigan dearborn city state manufacturing systems engineering 062013 bachelor engineering mechanical engineering visvesvaraya technological university mechanical engineering skills anatomy autocad benchmarking catia cnc cost analysis ergonomics lean manufacturing manufacturing process minitab packaging process engineering product development surveys validation welding,ENGINEERING
sales associate professional summary food service worker fast food retail customer service experience trained food safety handling highlights neat clean professional appearance delivers exceptional customer service reliable team worker skills work history sales associate 082013 012014 company name – city state computed sales prices total purchases processed payments described merchandise explain operation merchandise customers maintained knowledge current promotions policies regarding payment exchanges security practices placed special orders called stores find desired items operated cash register process cash check credit card transactions guided customers choosing items reflected personal style shape administered point sale opening closing procedures explained information quality value style products influence customer buying decisions replenished floor stock processed shipments ensure product availability customers barista 022013 072013 company name – city state took necessary steps meet customer needs effectively resolve food service issues correctly received orders processed payments responded appropriately guest concerns served fresh hot food smile timely manner communicated clearly positively coworkers management cut chopped food items cooked grill fryers packaged menu items bags trays placed drink orders carriers accurately measured ingredients required specific food items prepared served beverages coffee tea fountain drinks mastered point sale pos computer system automated order taking carefully maintained sanitation health safety standards work areas frequently washed sanitized hands food areas food preparation tools performed general maintenance duties including mopping floors washing dishes wiping counter tops emptying grease traps followed established restaurant practices procedures worked well teammates openly invited coaching management team took initiative find extra tasks scheduled duties completed quickly unloaded product shipments stocked freezers assisted management monthly inventory control weekly stock ordering prepared items according written verbal orders working several different orders simultaneously crew member 082014 112014 company name – city state demonstrated integrity honesty interacting guests team members managers operated drivethrough window sales register quickly efficiently greeted customers provided excellent customer service maintained high standards customer service highvolume fastpaced operations prepared fountain drinks ice cream items prepared food orders within 23 minute time frame assembled food orders maintaining appropriate portion control prepared specialty foods pizzas sandwiches following specific methods required quick prep time prepared variety foods according customers orders supervisors instructions following approved procedures handled currency credit transactions quickly accurately placed food trays food warmers immediate service stored refrigerated storage cabinets stored food designated containers storage areas prevent spoilage crosscontamination maintained clean safe environment including kitchen bathrooms building exterior parking lot dumpster sidewalk reported shifts wearing neat clean unwrinkled uniform reported shift time ready work diligently restocked work stations display cases cooked packaged large batches food prepared order kept hot needed prepped items later use save staff time busy hours sales associate 122012 012013 company name – city state greeted customers timely fashion quickly determining needs recommended merchandise customers based needs preferences responded customer questions requests prompt efficient manner completed cleaning stocking organizing tasks assigned sales area organized racks shelves maintain visual appeal store stocked shelves supplies organized displays check purchases education high school diploma current washtenaw technical middle college city state special program finish last two years high school get associates degree time skills cash register closing coaching oral communication excellent communication credit inventory control listening ms office organizer policies pos quality safety sales tops written additional information community service springhill teen service teen 4 weeks volunteer landscaping livingston human society 242 community church mission trip native american reservation working childrens area,SALES
support technicianspecialist career overview 20 years experience working customersusers martial arts businesses owned time received first hand experience sales business management started training career decided transition martial arts related field 2012 started working intern southern crescent technical college going college technician experience working managing helpdesk operations work one one customersclients proficient explaining complicated technical concepts users varying degrees technical understanding feel dynamic computer technician experienced aspects hardware software operating systems maintenance repair training sctc possess knowledge advanced diagnostic techniques received degree networking field cisco microsoft southern crescent technical college currently pursuing education certification network management western governors university main professional goal become network administrator receive education required become certified networking related fields add great sense professionalism company hard worker getting job done right qualifications lan aptitude ms office proficiency exceptional troubleshooter enjoys troubleshooting problems highly motivated customer service focused sound judgment proficient avg printers pc security systems ms office proficiency lan aptitude extensive knowledge virus spyware removal technical skills skills experience total years last used desktop laptop systems expert 5 2015 active directory experience 5 2015 computer installation expert 5 2015 computer troubleshooting expert 5 2015 software installationupgrading expert 5 2015 windows server 2008 r2 novice 5 2015 microsoft office suite experienced 5 2015 voip phone installation experienced 5 2015 virusspyware removal expert 5 2015 accomplishments 1 3 time recipient ducks row award southern crescent technical college 2013 2 2 diagnosed hardware software failures resolved technical issues 90 success rate 3 average closes tickets technical support specialist sctech 4 corrected problem switch plagued schools adds class imaging process incredibly slow found problem mismatch speed setting ports full duplex others auto setting ports auto fixed problem done within first 3 months tech work experience support technicianspecialist 012011 current company name city state remote location respond tickets given faculty staff helpdesk system tickets range basic computer problems networking problems regarding cisco switches worked installation voip phones risevision software signage developed installation procedures currently oversee installation italc class management software also worked kaseya management system remote desktop operations auto workstation updating procedures involved inventory control procedures understand importance keeping accurate item inventory make sure professional cordial dealings people work duties included leaving customersend users knowledgeable problem fixed smile face childrens program developeroperations manager 012009 012011 company name city state saw day day operations sold memberships retail goods upgrade packages taught martial arts classes designed curriculum programs taught martial arts children adults solved problems customers management talked frequently one one basis customers effective increasing sales revenue membership count position gave edge ability serve customers focus respect instructorowner 012005 012009 company name city state saw day day operations sold memberships retail goods upgrade packages designed curriculum programs taught martial arts children adults solved problems customers management talked frequently one one basis customers effective increasing sales revenue membership count also chance experience selling business new owner technical support 012005 012006 company name city state solved problems phone user software package designed build picture frames problems included computer based well physical problems design picture frames able learn talk people phone show respect upbeat exciting education training bachelor science network administration 2017 western governors university city state usa currently enrolled associates applied technology networking cisco microsoft 2012 southernsouthern crescent technical college griffin city state usa gpa graduated summa cumlaude networking cisco microsoft graduated summa cumlaude high school diploma high school 1991 griffin high school city state usa skills comptia project certification cis web design specialist certification,ARTS
sr hr consultant executive profile ambitious human resources professional creates strategic alliances organization leaders effectively align support key business initiatives possess ability build retain high performance teams hiring developing motivating skilled professionals resultsoriented human resources professional demonstrated ability deliver missioncritical results entrepreneurial attitude offering outstanding presentation communication crosscultural team management skills skill highlights proficient microsoft word suite word powerpoint excel outlook access kronos timekeeper hyperion peoplesoft project management leadershipcommunication skills employee relations market research analysis core accomplishments project management initiated caught serving program recognize highlight employees departments exceeded patient outcome goals provided exceptional customer service program resulted 33 improvement patient satisfaction scores 180 day period assisted executive team aligning departments reduce service redundancy utilizing untapped resources create billable services job redesigning reduced total compensation budget 400k human resources spearheaded new healthcare provider program increased retention 22 overall 93 retention rate instituted monthly hr file audit ensure compliance accuracy approximately 575 ftes 63 subcontractors employee files reviewed revised employee handbook address redundant employee issues resulted 25 reduction twc claims staff development launched wellreceived program professional development courses staff mentored coached employees resulting 20 increase productivity developed compentency map per job family improve performance evaluation reduced turnover 15 negotiated benefits 575 ftes wake obamacare professional experience company name city state sr hr consultant 012014 current spearheaded coach one project resulting 50 increase revenue accountable attracting retaining including overall customer satisfaction created new revenue streams business owner surveys generated new business networking local chambers business referral groups increased profits 60 one year restructure business line strengthened companys business participating speaking engagements developed directed strategy launch new product landed 1st customer 6090 days postlaunch company name city state director human resources 012013 062014 administered policies relating phases human resources activity identified legal requirements government reporting regulations affecting human resources functions ensures policies procedures reporting compliance recruited interviewed selected employees fill vacant positions planned conducted new employee orientation foster positive attitude toward labs goals maintained records personnel transactions hires promotions transfers performance reviews terminations employee statistics government reporting coordinated management training interviewing hiring terminations promotions performance review safety hipaa sexual harassment advised management appropriate resolution employee relations issues responded inquiries regarding policies procedures programs administered maintained records benefits programs life health dental disability insurances pension plans vacation sick leave leave absence employee assistance investigated accidentsincidents prepared reports insurance carrier prepared budget human resources operations prepared employee separation notices related documentation conducted exit interviews created maintained job descriptions developed maintained human resources system meets executive managements needs managed affirmative action equal employment opportunity programs ensured employee adherence company policies practices including limited issues client confidentiality ethical legal behavior strategic business partner ceo streamline costs increase efficiency maximizing benefits stakeholders collaborated administrators director nursing project reduce hospital readmission atrisk patients company name city state human resourceseducation instructor iii 012009 112012 forecasted customers needs utilizing need assessments assigned departments plan design develop implement evaluate educational programs developed leadership managementsupervisor level courses well track precourse postcourse progress facilitated new hire leadership orientation instructed mandatory classes required harris county hospital district federal government update policies realtime organized logistics course offerings instructed cpr sama drivers safety courses harris county hospital district collaborated interdisciplinary team members develop hospitalwide workshopsseminars provide applicable training andor coaching prepared statistical analysis course evaluations educational offerings revise programs according performance program improvement initiatives liaised vp human resources meet joint commissions guidelines survey readiness human resources department project manager harris county hospital districts literacy esl initiative collaborated harris countys lbj hospitals administrator hospital readmissions project reduce costs improve patient outcomes developed 14week course employees utilize resource obtaining improving core supervisory competencies developed lets break customer service series classes clinic administrators company name city state administrative manager 072007 092008 responsible human resource management staff including recruitment selection wage determination promotions employee relations explanation benefits disciplinary actions credentialing performance appraisals managed reconciled facultys research grant accounts prs funds kronos timekeeper well communicated balances monthly basis collaborated faculty ensure compliance training institutional departmental goals met analyzed data reported results monthly meetings prepared justified administered monitored budgets section provided budgetary financial reports well analysis overunder budget detail assigned projects cost centers approved rfps travel check reimbursements acquisitions leave requests section prepared weekly clinic lecture grand rounds oncall schedules clinical research faculty ensure effective efficient patient care developed ensured accuracy grant proposals budgets rfps contractual agreements ensured integrity confidentiality department records confirmed faculty staff compliance internal controls hippa joint commission privacy regulations collaborated across sections special projects company name city state media specialist 082005 072007 taught research techniques grade school middle school students prepared budgets circulation guided superintendent principal selection acquisition materials equipment provided effective leadership developing implementing evaluating plans comprehensive school media program responsible departments operational functions training students faculty staff utilization new existing online resources position held completing mba company name city state business unit vice president human resources branch manager 012000 032005 liaised executive vice president global oil gas power team relationship managers representatives customers strong communication critical thinking interpersonal skills effort deliver effective efficient products clients created reports presented executive management annual budgets client risk management reports monthlyquarterly revenue expense reports revenue forecasting doubtful debtor reports presentations financial spreadsheets analyticalstatistical ad hoc reports acted primary contact rfps internal federal audits advised branch manager recommendations maintain compliance conducted employee performance appraisals midyear reviews compensation employee relations biweekly time approvals promotions new hire orientation wage determination filing i9s annual mandatory training employee screening explanation benefits coaching training development developed administered leadership sales training conjunction outside vendor functioned project manager various local global projects responsible creating presenting analytical reports project assessed training needs staff ensured efficient training timelines met via internal external sources coordinated confidential meetings executive management company name city state bank officer 101998 012000 trained relationship bankers globally manipulating banks internal software cidar ensure efficient marketing tracking clients progress monthly annual basis coordinated regional global account planning internally published results executive management created implemented databases storing quantitative data related toptier clients industry planning north america trained business development coordinator executive assistants contractors selected assist restructuring bank conjunction consultant firm company name city state human resources consultant 092008 012009 assisted coordination employee satisfaction survey count generated statistical reports executive leadership collaborated physicians develop coordinate physician satisfaction survey generated statistical reports executive leadership delivered fish philosophy state required sections new employee orientation coordinated generated reports leadership development courses roi work projects facilitated leadership orientation campus cmc sites assisted department utmb recognition events service awards gem program collaborated utmb recruiters facilitate job fairs classes ie resume writing interviewing job search employees whose employment affected hurricane ike position eliminated due aftermath hurricane ike education doctorate business administration leadership december 2016 walden university city state leadership master business administration finance may 2006 university st thomas city state finance bachelor science political science business management august 1990 texas university city state political science business management professional affiliations american college healthcare executives ache society human resources management shrm national bay area chapter association talent development hr houston amoco select business partners rotary league city clear lake chamber commerce league city chamber commerce ambassador member texas cityla marque chamber commerce bay area houston economic partnership alliance small business committee bahep cares veterans skills proficient microsoft office hris systems extensive hr experience including strategic talent acquisition orientation benefits compensation employee retention training development employee relations labor laws implementing compliance policies procedures expertise management analysis researching market trends performance improvement forecasting excellent interpersonal coaching conflict resolution skills,HR
fragrance consultant licenses phlebotomy certification 2014 electrocardiogram certification 2014 skill highlights accomplished hematology laboratory diagnostic equipment sample checking quality control procedures strong work ethic professional experience fragrance consultant 112013 122013 company name city state greet clients provide knowledgeable service clients communicate product knowledge sales office manager 062007 062012 company name city state managing sales team organizing daily logs receiving processing customer requests customer service sales activities managing inputting payroll job quality control monitoringgeneral assistanceadministrative support owners company customer service 012006 042007 company name city state customer servicetrouble shooting products direct selling customer support accounts management education training certification phlebotomy technician 2014 arkansas college health careers city state united states electrocardiogram technician 2014 associate arts general studies 2010 arkansas college health careers city state united states general studies pulaski technical college city state united states skills administrative support clients customer service customer support detail oriented direct selling filing hematology managing medical coding organizing payroll phlebotomy processing customer requests quality control receiving sales specimen collection technician trouble shooting,CONSULTANT
customer services summary professional economics 7 years experience financial sector administrative assistant manager analyst customer services optimizing work methods planning execution daily activities correspond position ability work fast paced environment successful maintaining multiple tasks able work well individually team dedicated focused achieve objectives highlights leadership strategic planner customer relationship management support financial trader analysis accomplishments improved department efficiency 40 implementation strategic workflow process improvements maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions ​ created new operational planning strategy drive business development ​ researched calmed rapidly resolved client conflicts mantain customer relationship experience 072016 112016 customer services company name city state support english spanish incoming call flow provide information new existing customers support needs finding solutions keep customers satisfied retain business navigate computer systems properly conduct objective campaign locate customer data electronic information records call accurately documenting status comments platform 062013 052015 manager bpo analyst company name city lead team 15 professionals analysis coordinator risk management citibank international record national international ach transactions reduce risk fraud comply policies government regulations create monthly reports maintain business control define strategy bussines plan control volume transactions train suppot risk personnel new system implementations ans upgrades 102008 052013 financial assistant trader company name city support financial investment area buying selling financial assets advise customer investments higer returns find solutions customers necessities email phone calls organize electronic files maintain paper files updates verify details transactions including funds received total account balances deposite dividend payments settle invoices administer petty cash keep office day provide financial reports office supplies open ans assign new client accounts keep confidential information education 2014 bachelor science economics city colombia economics yeni maldonado languages spanish english portuguese skills attention detail billing customer services data analysis documentation email english organize files financial financial reports investments leadership meetings microsoft office office portuguese risk management selling spanish strategic planning phone web page,BPO
interior designer summary head designer realtor developer worked creating spaces collaborating contractors architects developing innovative concepts uses spaces residential work go beyond surface thinking function style space working within budget detailoriented ability learn concepts quickly excellent research time management problem solving skills networking suppliers merchants area allowing access newest materials furnishings meeting clients find wants needs consideration space budget creating design plan using cad developing professional boards show concept space following clients upon projects completion make sure satisfied done help grow business brand highlights interior design curriculum paier designed prepare relationship interior design architecture basic structural principles construction methods introduced studio courses incorporate programming conceptual design development presentation skills guest juries architects design professionals regularly critique presentations courses id business materials kitchen bath history interiors provide us tools critical thinking needed succeed autocad drafting microsoft office model making corporate building design residential planning kitchen bath design excellent communication skills ability work multiple projects simultaneously creative innovative problem solving skills excellent attention details team player accomplishments pca involved school newspaper paier perspective cowrote articles interior design department consistently made deans list four years experience company name city state interior designer 032011 company name city state interior designer 112013 072014 networking suppliers merchants area meetings real estate agents builders architects working projects creating maintaining materials library ordering materials fabric samples finishes design accessories meet clients presenting design plan reviewing design plan according clients input confirming design plan specifying materials finishes lighting flooring supervising project make sure done properly according timeline august 2013 started new build 3200 sq ft shoreline home west brook everything custom designed cabinetry handpicked fixtures staircases fireplace window treatments furniture custom crafted pulled together seamless way reflective clients personality saw project properly planned working closely contractor allowing complete time within budget may 2012 started remodeling updating north home date remodeled den living room dining room currently working bedroom renovating kitchen summer 2011 interned new england kitchen bath glastonbury ct working head designer abbey miller able go process job start finish went steps designing computer modeling new spaces ordering top quality materials fixtures overseeing scheduling workmanship installers summer 2009 worked east hampton new york grand acquisitor upscale antique dealer store specialized antiques decorative accessories lace linens silver furniture key succeeding antiques business knowledge able see 18th 19th century furniture clothes accessories learned purchasing skills ability spot good find also recorded kept track inventory well helped setting displays education bfa interior design fine arts 2013 paier college art city state interior design fine arts skills basic budget conceptual design critical thinking client clients designing interior design inventory lighting materials meetings window modeling networking presenting presentations presentation skills programming purchasing quality real estate scheduling supervising professional affiliations american society interior designers allied asid national occupational competency testing institute nocti certified cad,DESIGNER
business development digital media marketing specialist summary selfstarter dynamic professional nine years sales marketing customer service experience key strengths include critical thinking creativity developing new sales strategies resourceful problem solving ability maximize resources outstanding oral written skills demonstrated success building relationships coworkers management external partners customers bilingual communication skills portuguese native language english business level accomplishments awarded “ best therapeutic nutritional representative brazil ” contributions name project top performance award best therapeutic nutritional representative brazil 2010 abbott nutrition award developing marketing distribution plan home care service abbott nutrition experience company name city state business development digital media marketing specialist 082014 current responsible selecting qualified brazilian organizations top executives featured within business review brazil supply chain digital magazines research coming companies could benefit international exposure minimum 100mm valuation follow generated leads qualify companies conduct preliminary interviews request photos needed media goal quick closure pass editorial team leading 200k revenue 2015 responsible researching finding leads internetdatabasenetworking project management digital footprint take responsibility ownership development list generation customer portfolio proactive approach developing customer portfolio line company requirements undertake marketing research project management manage maintain update personal business social media sites company name city marketing social media intern 042014 developed retail account map google maps engine pro assist company retail activation management map provided better visual information content companys dealers locations within us included detailed information sales budget product category well competitors dealers locations effectively used hootsuite follow monitor standup paddle surf athletes social media networks provided important information updates leverage athletes participation provide content social media website marketing created master events calendar spreadsheet standup paddle events worldwide 2014 season company name city sales representative 122008 072013 effectively managed important accounts minas gerais state distributor network identified prospected hospital accounts execute strategic sales initiatives resulted exceeding established sales goals successfully negotiated close business hospital accounts consistent sales margin goals organization utilized promotional materials clinical studies effectively communicate clinical scientific benefits abbott nutrition products targeted healthcare professionals organized meetings speaker programs order deliver content health care professionals topics related clinical nutrition products abbott nutrition expertise participated national regional medical conventions exhibits achieved top performance award best therapeutic nutritional representative 2010 received award developing marketing distribution plan home care abbott nutrition resulting 40 increase sales 2 months plan expanded throughout brazil 2012 company name city sales supervisor 072007 122008 supervised directed motivated five sales representatives order achieve overall corporate sales objectives recruited selected trained sales representatives education master business administration marketing september 2017 san diego university integrative students city state usa marketing professional certificate business management marketing 2014 marketing executive management certificate strategic management marketing 2013 uc san diego extension city state usa strategic management marketing mba business administration 2010 university la verne city state usa business administration fundacao getulio vargas belo horizonte mg brazil 2008 ganep belo horizonte mg brazil 2007 unicentro newton paiva belo horizonte mg brazil skills approach benefits budget business management content database editorial executive management home care marketing research marketing meetings network networking networks project management promotional materials speaker quick researching research retail sales scientific spreadsheet strategic supply chain valuation website,DIGITAL-MEDIA
volunteer summary student passion making difference world believe world always changing moving forward requires motivated people help lead way enjoy investing time amazing opportunities helps grow professional person helping create opportunities benefits others believe important invest resources well invest time organization even meant benefiting experience volunteer july 2010 current company name city state certified emergency medical technician emtb served member since july 2010 cadet qualified providing cpr american heart association healthcare provider level qualified providing first aid treatment per protocol emtb set squad state new jersey reporting crew chief responsibility ambulance check insuring shortage supplies rig responsible assisting crew providing care patient scene enroute hospital hospital care appropriately transferred responsible writing appropriate information call sheet responsible attaining coverage circumstance unavailable shift proficient operating electronic charting system completed emergency medical technician class completed cevo course completed ics100 200 700 providing medical transport patient requested dispatch able lift 50 lbs needed checking ambulance see fully stocked equipment needed crews shift riding captain training period start employment cleared training captains discretion instance incident company policy crew members able check patient contact dispatch write incident report submitted base must capable performing assessments patient pickup transport arrival able make necessary decision emergency transport circumstance patient crews care suffers ailmentie heart attack stroke seizure requires higher level care notify dispatch situation request usage lightssirens able perform transports timely fashion quickly respond next transport given base mountainside dispatch able retrieve necessary paperwork information required hospital nursing home patient care facility keeping track times mileage transport start crews shift crew must pick radio dispatch transport sheet rig folder end crews shift crew must drop radio patient charts transport sheet either dispatch rig folderif dispatch available must capable operating ambulance regardless whether attendant driver emt may 2013 july 2014 company name city state providing medical transport patient requested dispatch able lift 50 lbs needed checking ambulance see fully stocked equipment needed crews shift riding captain training period start employment cleared training captains discretion instance incident company policy crew members able check patient contact dispatch write incident report submitted base must capable performing assessments patient pickuptransport arrival able make necessary decision emergency transport circumstance patient crews care suffers ailmentie heart attack stroke seizure requires higher level care notify dispatch situation request usage lightssirens able perform transports timely fashion quickly respond next transport given base mountainside dispatch able retrieve necessary paperwork information required hospital nursing home patient care facility keeping track times mileage transport start crews shift crew must pick radio dispatch transport sheet rig folder end crews shift crew must drop radio patient charts transport sheet either dispatch rig folderif dispatch available must capable operating ambulance regardless whether attendant driver retail sales associate april 2012 april 2013 company name city state providing excellent customer service understanding products sold department meeting daily sales goal assigned system maintaining sales floor opening macys star rewards credit card customers meeting expectations department managers attending scheduled training classes assistant martial arts instructor october 2008 may 2009 company name city state assisting instructor managing various classes experienced martial arts provide guidance students managing various classes different belt levels age groups class sizes reported head instructormasterinstructor responsibility finishing assigned duty given assisting head instructor setupmanagingclean student promotion exams education high school diploma 2011 jonathan dayton high school city state usa activities societies medical careers club peer leader peer mediation political science entrepreneurship rutgers university newark city state us political science topics american politics policy communication skills political leadership 2179046303 america world 2179020202 introduction comparative politics 2179037261 modern political theory 2179037261 topics american politics policy social justice 2179046362 activities societies newman catholic club union county college cranford city state us relevant experience treasurer fall 2014 spring 2015 rutgers university newman catholic club newark nj responsible clubs account uploading purchase requests refunding checks well assisting event planning working office student life volunteer emt july 2010 present springfield first aid squad springfield nj responsible responding assisting emergency patients springfield neighboring towns upon dialing 911 safely transferring patient higher healthcare facility syrorun 5k committee member december 2014 present st thomas syromalabar forane catholic church youth group somerset nj responsible event planning meeting committee members acquiring sponsorships donations managing social media promotion certifications emergency medical technician basic new jersey department health senior services id number 595771 expiration 12312016 cardiopulmonary resuscitation cpr healthcare provider level american heart association training center name atlantic training center training center id nj000025 training center info po box 220 mailbox 256 summit nj 07902 skills political communication microsoft office leadership public speaking management customer service fundraising community outreach teamwork cpr certified time management community service emergency medical technician springfield first aid squad july 2010 present messenger overlook hospital july 2010 july 2011 extra mile volunteer newman catholic club september 2014 december 2014 extra mile volunteer newman catholic club january 2015 present,ARTS
sales associate summary customerfocused management professional successful track record leading managing teams qualityoriented proactive resolving issues exceptional organizational communication skills selfstarter positive cando attitude driven learn improve succeed skills billing billing system budgets budget business management coldcalling client customer service data analysis database facilities maintenance financial reports hiring information systems instruction inventory management inventory leadership lesson plan logistics loss prevention managing mentoring merchandising office management information systems networking operations management personnel policies pos pricing strategies progress project management quality assurance receiving recruiting retail risk management safety selling sales staffing store merchandising strategic supervision teacher training programs vendor relations education training phd management information systems walden universtiy city state mba business administration 2001 webster university city state bachelor science public relations 1996 university florida city state experience sales associate 022016 072017 company name city state build personal connections customers styling style advice create excitement brand products via fundamental knowledge lucky brand apply key selling behavior connect personal store company wide sales goals inform customers specifics product substitute teacher 012016 current company name city state responsible providing instruction managing classroom environment encourage monitor promote student progress follow lesson plan outlines absent teacher maintain established routines procedures school assigned classroom work cooperatively student personnel maintain student confidentiality provide written report days activities conclusion day absent teacher merchandiser 022015 022016 company name city state weekly merchandising fourstore territory fort lauderdale area aid stores meeting goals new item cut ins resets surge projections installations store insights retail optimization promoted specific products services drive sales maintained special displays updated products counts information client database ensured products properly stocked rotated established maintained friendly professional relationship store managers department managers textile designerwebbased store owner 112011 092015 company name city state owner operator webbased home goods store hand drawn textile prints digitally rendered textile prints adobe illustrator performed management marketing social media aspects business ​ ​ ​ business management instructor 012008 012010 company name city state provided studentcentered instruction undergraduate business management courses work independently continuously build relationships networking coldcalling local businesses promote student job placement increased maintained course attendance 73 87 redesigned course curriculum integration webbased technologies logistics manager 022006 022008 company name city state managed logistics facilities four retail clothing stores worked regional management product placement strategic operational issues utilized management information systems analyze forecast consumer trends identify sales opportunities responsible productivity improvements shipmentintake process product placement price management set monitored provided followup logistics productivity goals objectives order increase sales developed recruiting staffing goals objectives milestones directed tasks activities associated risk management store safety facilities maintenance responsible training new logistics managers proprietary information systems point sale back office system store merchandising logistics district manager 032004 022006 company name city state managed district 24 stores north carolina south carolina created district budget sales goals based key performance indicators data analysis seasonal trends created queries produce vendor reports drive district sales goals negotiated vendors special promotions pricing strategies maximize store gross profits provided active directional leadership store managers supervisors project management teams scheduled planned forecast district inventories using inventory management systems position highlights served liaison companywide cooler roll program webbased pos system performance manager 092003 032004 company name city state supported area operations manager supervision 2026 stores district ensured store operations standards consistently met areas doortoshelf store recovery inventory preparation data integrity customer service took appropriate action instruction training planning resolve problematic areas established baseline measures provided feedback storelevel progress evaluated measured personnel development monitored efficiency effective ness training programs followup measures evaluated performance store managers store staff order enhance process effectiveness efficiency provided technical professional coordination leadership execution daily operational activities assisted operations manager establishing short longterm goals objectives policies district collaborated area operations manager regarding appropriate budget levels stores taking account shrink program compliance inventory schedule effective use field specialists factors assigned additional projects including hiring job fairs grand opening preparation training mentoring store managers inventory preparation supervision shrink control conducting store audits store manager 032003 092004 company name city state managed 12000 square foot store 10 employees responsibilities included recruiting hiring training employees supervised store product replenishment weekly shipment receiving product merchandising department planogram setting revisions vendor relations loss prevention increased sales 12 million 17 million 12 months reduced shrink 52 46 first year managing store promoted performance manager 2004 executive assistant manager 012001 012003 company name city state managed multidepartment store managed trained developed assistant managers management trainee program consumer relations specialist company name city state trained medical office staff medicaid billing information system developed implemented community training programs medicaid billing system process senior customer care specialist company name city state maintained retention center database monitored calls quality assurance developed wireless billing system training program new associates,SALES
retail banking director summary highly creative professional 18 years executive marketing communication experience proven track record successful projects initial concept completion high energy resultsoriented leader recognized innovative tactics demonstrated success strategictactical planning building large 200 highly effective teams focused achieving production financial goals analytical financial expertise talent building working cohesive teams strong problem solving skills able manage timesensitvie projects multimillion dollar budgets proven success increasing customer awareness changing brands image within santa fe community achieving growth budgetary goals strong ability working levels organization entrylevel employees board members community leaders skills strategic planning marketing communication highly creative financial analytical experience facilities management experience leading related projects teams experience retail banking director jan 2007 jan 2017 company name provide leadership nm co branches private banking within bank areas loan deposit growth risk management staff development community involvement manage training facilities real estate projects company responsible development planning execution deposit products services strategy supports banks strategic plan delivery retail commercial deposit product lines direct experience annual budgeting monthly financial reporting banks board directors asset liability committee participate executive management asset liability management steering compliance committees marketing communications director jan 1993 jan 2006 company name managed relationship outside advertising agency marketing assistant contributions sponsorships budget project management customer relationship software coordinating special events developed managed call center branches bank developed advertising campaigns direct mail programs bankwide employee incentive programs collateral materials participated executive management planning sessions marketplace strategy pricing product investment strategies responsible new product development implementation responsible implementation management bankwide projects responsible maintaining banks corporate image including signage marketplace perceptions market assessments test image responsible development special events attract retain bank customers advanced computer skills operations manager jan 1986 jan 1993 company name project management multiple technology related product development projects ensured compliance laws policies procedures followed bank staff accordance regulatory environment responded audit comments followed training staff adherence managed training merchant services audits responses followup branches wrote teller branch operations manuals accordance accepted policies procedures kept policies procedures updated communicated branch personnel developed managed monthly reports atm profitability education training graduate 2016 leadership new mexico mba technology college santa fe western states school banking university new mexico technology bsba business administration management northern arizona university business administration management interests santa fe chamber commerce board member 20072012 treasurer last 3 years partners education board member 20042006 junior varsity tennis coach st michaels high school skills adobe acrobat advertising agency atm banking budgeting budget call center delivery direct mail special events executive management facilities management financial financial reporting image investment strategies leadership marketing market marketing communication materials microsoft excel microsoft outlook microsoft powerpoint microsoft word new product development personnel policies pricing product development project management real estate retail risk management staff development strategy strategic strategic planning additional information awards community involvement santa fe chamber commerce board member 20072012 treasurer last 3 years partners education board member 20042006 junior varsity tennis coach st michaels high school best bank santa fe award five years row winner business excellence award large business category santa fe chamber commerce us west winner best employer year large business category jennifer lind,BANKING
director marketing communications core accomplishments initiated student leadership development program student leadership development program resulting graduates position decisionmaking responsibility cahs student leadership apprentice program big boom business planning institute host outlook agriculture weekly radio show kpvu 913fm sirius xm hbcu channel 142 experience 022013 current director marketing communications company name city state develop strategies based knowledge policy nature market trend projections facilitate growth well aid resiliency planning college triad encompassing cooperative extension program cooperative agricultural research center academics manage colleges internal external communications systems conjunction universitys public relations press marketing communications units public private sector assess translate materials print online social media create systems procedures maintain manage contact lists associates prospective associates implement event registration procedures develop systems expand customer relations attend actively participate college advisory board meetings committee meetings conference calls functions advise office dean matters important stakeholders relating college provide leadership executing marketing communications strategic planning public relations activities staff 8 employees program specialist company name city state community economic development cooperative extension program cahs created provide solutions consultant clients area technical assistance sustainable business strategies developed creative specialized curriculum effectively reach target audience provide impactful education improve standard living satisfy stakeholders provided marketing expertise emedia productions radio television programs well social media solutions online publications supervised staff students providing guidance mentorship marketing customer service business operations professional development 012003 012012 web developer company name consulted customers perform needs analysis determine project scope define problem solutions focus increasing client revenue roi developed statements work project proposals acquire new accounts designed various types emedia including retail ecommerce sites content management systems web portals developed marketing content include design layout copy graphic art various electronic media productions monitored analyzed results optimize online marketing enhance customer experience focus developing long term customer relationships adjunct faculty computer aided drafting design design implement quality training subject area computer aided design productively delivered 350 students classes 1520 cohorts per session develop innovative strategies effectively present training materials maintaining performance goals terms attendance student engagement performed interim department chairperson duties including management staff 10 full parttime instructors preserved student retention goals addressed various issues concerning student development general classroom concerns education training 2015 lead21 executive leadership program university georgia 2008 masters business administration mba marketing university phoenix marketing 1998 microsoft certified systems engineer mcse software applications southern methodist university 1994 bachelor science mechanical engineering computeraided design prairie view university mechanical engineering computeraided design skills adobe creative suite acrobat effects dreamweaver photoshop premiere autocad business operations business strategies computer aided design cad hardware consultant content content management creative design clientele client clients customer relations customer service database drafting ecommerce engineering design flash focus government grant proposals drawing graphic art graphic indesign internet marketing inventory layout leadership mac os market trend marketing marketing communications materials meetings access microsoft certified systems engineer mcse excel ms office office power point publisher window word needs analysis networking online marketing operating systems os organizational press processes proposals public relations publications quality radio research retail search engine optimization strategic strategic planning technical assistance television training materials website written additional information awards recognition 2016 gold level award print publication 2016 bronze level award electronic audio media production 2014 addy award advertising creative excellence 2013 multimedia storyteller award 2012 distinguished service early career award 2011 multimedia storyteller award conference speaking topics cybermedia digital age marketing extension 21st century strategic planning,AGRICULTURE
budget analyst series 0560 summary accounting skills knowledge automate financialaccounting systems order manage fiscal date ensure system performance knowledge system analysis techniques procedures ability interpret accounting related rulings regulations directives bulletins develop sound conclusions recommendations applications specific inquires situations flexible budget analyst adapts seamlessly constantly evolving accounting processes technologies ability communicate verbally writing order develop deliver presentations briefings training sessions highlights budget analysis cost benefit analysis cbas accurate forecasting financial reporting expert calm pressure sound judgment staff training selfmotivated professional experience budget analyst series 0560 jul 2007 current company name city state federal job hours per week 40 pay plan gs grade 1112 subject matter expert researching developing executing franchise fund budget excess 286 million dollars give sound conclusion developing executing yearly business plan conducting research assembling analyzing facts set customer rates providing cost expenditures provide monthly budget briefings department heads monthly expenditures workload counts make recommendations changes adjustment handle complex issues unknown budget requirements providing indepth evaluations provide executive leadership team assistance making sound business decisions manage following accounts payroll staffing supplies equipment travel rent communications depreciation contractual services current fiscal year outyears subject matter expert managing fund control points obligating funds needed meet budgetary requirements accordance franchise funds governmentwide fiscal dept collection procedures standards regulations policies process financial documents integrated funds distribution control point ifcap system review analyze reconcile fund expenditures control points regular basis ensure proper use funds areas ensure overall expenditures never exceed overall budget authority causing antideficiency compile analyze prepare monthly quarterly annual budget reports using eh financial management system fms executive leadership team perform studies provide analysis evidence trend estimates long short range budgetary financial planning training prepare yearly service level agreements services provided agencies ensure appropriate billing monthly invoices process revenue general ledger cumulative recurring stats reports monthly serve contractor officer representative cor ensuring compliance federal procurement laws regulations policies oversee review process procurement request provide market research performance work statement pws statement work sow approve acquisition requests upload required documents virtual office acquisition voa system work assigned contracting specialist revise gather provide additional documents information package actionable communicate different departments monthly basis various gs levels certify accuracy inform monthly contract invoices prepared bulletins circulars delegations provide instructions guidance procedural policies july 2007august 2013 serve public affairs officer departmentwide issues serve continuity operations planning coordinator coop developing updating plan accordance current department objectives team lead personal identity verification piv system provide floor access incoming employees contractor visitors purchase supplies equipment reconcile monthly visa statement gsa liaison updating space needed report tenant issues work team move projects build professional relationships stakeholders veterans benefits administration vba veterans health administration vha served backup hr liaison 20072013 serves timekeeping backup supervisor curtis savstrom 6129705362 debt management specialist series 0501 sep 2002 jul 2007 company name city state federal job hours per week 40 pay plan gs grade 79 provided debt management services related veterinary services vs miscellaneous accounts worked foundation financial information system ffis managing accounts using different tables within system ensure payments posted correctly waived necessary penalties interest researched modified misapplied payments utilized user fee systems ufs entering data new customers putting accounts hold pulled reports brionational finance warehouse fdw compile weekly collection report research misapplied checks utilized investigative enforcement system ies tracking system review accounts post payments analyzed financial statements measuring strengths weaknesses potential accounts evaluated degree risk marginal situations initiated referrals collection agencies resolved disputes errors inquiries related referrals provided reviewed financial disclosures customers regarding outstanding delinquencies reviewed analyzed reports insuring problems disputes errors discovered corrected follow corrected paid organized training materials participated projects activities determine better methods tools performing debt management activities contacted customers defining account discrepancies payment plans review civil penalty legal dockets communicated ies team via email telephone supervisor david santelman 612 3363271 budget analyst series 0560 sep 1994 sep 2002 company name city state federal job hours per week 40 pay plan gs grade 9 assisted formulation budget requirements annual budget excess 19 million dollars constructed quarterly estimates allotment requirements prepared execution midyear review budget analyze additional funding needs identify excess funds analyzed status funds ensure obligations date ensure funds obligated timely processed financial documents database commitment accounting system dcas obligations stanfins received reconciled obligation reports stanfins accounts certified fund availability miscellaneous financial documents dd1610 sf1164 sf1034 interpreted guidance higher headquarters disseminated guidance direction staff heads coordinated installations reviewed financial documents accuracy fiscal code element resource accounting processing codes apc verified financial documents timely manner returning undisbursed funds appropriate program reprogrammed excess funds necessary maximize expenditures established policy guidelines year end procedures ensuring funding demands achieved retained funds necessary using miscellaneous obligation document form dd2406 allocated expenditures forthcoming initiated prepared processed military interdepartmental purchase request prepared processed approved contracts supervised one full time employee agency program director government credit card program issued cards monitored accounts closed accounts necessary utilized various regulations army recruiting dept army department defense finance accounting conducted person person briefings incoming soldiers conducted weekly briefings commander six company commanders delinquent card holders lead presentations higher headquarters general officer status funds civilian training delinquent government visa accounts supervisor major jeffrey glynn budget technician series 0503 nov 1992 nov 1994 company name city state federal job hours per week 40 pay plan gs grade 5 maintained document control logs comply requirements department army regulations three state area prepared automated transmittal letters weekly basis travel orders account payable items prepared travel orders dd1610 transportation requests timely manner provide field personnel necessary documentation prior travel posted commitments dcas reviewed nonstock fund orders payables listing within three days receipt processed voucher payments within seven days receipt ensure prompt payments vendors compliance prompt payment act assured bus tickets applicants processed files reconciled timely manner assisted budget accounting technician annual planning development operating budget reconciled prepared invoices payment blanket purchase agreements maintained marks filing system accordance ar 2520 typed correspondence required supervisor constance weis affiliations 20152016 federal outreach leadership development fold program skills microsoft office wordoutlook excelpower point education high school diploma 1983 southeast high school city state usa awards performance awards 20082009201020112012201320142015 time award 2004 8 hours 2005 2 hours spot award 2005 end year award 2005 cash awards superior service marchoctober 1995 cash awards superior service 199619971998199920002001 selected civilian year fiscal year 1997 department army commendations 19931994june december 1996 training gsa national safety council defensive driving course 2016 contracting officer representative mission focus 2016 onlline training contracting officers representative 2016 faccor lever ii course 2013 contracting officers representative course 2011 con 120 appropriations law 2010 improved statement work 2009 contracting overview 2009 overview acquisition ethics 2009 contracting officer representative mission focus 2009 market research 2009 con 110 mission focused contracting 2008 simplified acquisition procedures 2008 dunn bradstreet 2003 seven habits highly effective people 2006 management development 2000 supervisor correspondence 2000 human resource correspondence 2000 leadership education development 1997 develop administer budget 1995 budget execution 1995 basic financial budgeting 1995,AGRICULTURE
finance specialist summary strategic finance accounting professional experience extensive contracts analytics financial statement reporting budget optimization customer service financial skill set attributes keen attention line itemization deadline committed dedicated business partner internal external customers ensure optimal organizational objectives met highlights credit accounts payablesreceivables management pricing cost reduction strategies finance procurement forecasting volume dead net gross profit pl reporting trade spend marketing budgets contract management risk analysis financial business planning analysis career accomplishments formally recognized national account executives excellence financial analysis budgeting forecasting customer service achieved 10 pricing submission reduction eliminating pricing resubmissions creating departmental pricing authorization training guide reduced system liability identification checkbook percentages volume conversions created checkbook reconciliation process training guide reduced invoice processing 10 days pilot customer mass data uploads territory divestiture collaboration process restated volume file creation experience company name june 2013 february 2015 finance specialist city state forecasting business partner providing key business insights recommendations influence key stake holders based upon sales performance variance research actual versus forecast volume 12m cases funding dead net gross profit 58m national account executives assisted annual business planning planning revenue growth management prgm department national retail sales drug value channel customers managed 876m trade spend cooperative trade marketing annual budget drugvalue supply chain customers reconciled invoices post audits 1010 scan data package level reducing trade spend checkbook variances scanned units 10 18 month period customer facing experience rite aid dollar tree freds variety stores big lots aldi managed checkbook accruals spends entries trade fund marketing funding monthly bottler pricing analysis identify discrepancies accrual rates dead net sales income dnnsi volumes packagebrand categories summarized interpreted key business indicators provided recommendations executive leadership nonfinancial managers facilitated timely impactful business decisions forecasting financial statement reporting gaps prepared regional national month end checkbook accounts payable reconciliation ad hoc reporting pl rolling estimates overspend projections planned promotional activities assisted departmental key productivity initiatives implementation standardize forecast model developed checkbook reconciliation process discovered volume conversion percentages driving checkbook reporting accuracy variances submitted national retail account supply chain pricing pat performed weekly sarbanes oxley sox compliance reviews company name september 2011 june 2013 cma analyst city state provided customer reconciliation process ensuring financial statement representation key accounts publix winn dixie costco boyers weis louisiana cold drink market unit process monthly rebate nrs post invoice accrual payment processing 6 million communicate internal national sales executives bu finance ar funding general ledger customer accounting currency accuracy pl national retail sales key accounts portfolio research fundamental analysis pl retroactivity impact sarbanes oxley sox sec regulations ernst young monthly compliance weekly micro strategy iwr accrualpayment analysis avp contract liability analysis reporting manage invoice accrual post deduction validation auditing reconciliation approve rebate payments ap funding tradespend trade promotions reconciliation company name september 2010 september 2011 credit representative ii city state managed credit approved proxy terms accounts receivables delivering due diligence risk analysis philly coke bottler merger acquisition accounts communicated objectives internal external clients resolve ar inquiries cash applications supply chain financial risk analysis day sales outstanding dso compliance credit limit proxy terms financial portfolio revenue performance achieved 97 percentile within one year researched market share optimization profit maximization bad debt mitigation performed ar month end close reporting sarbanes oxley sox policy execution company name june 2009 september 2010 credit representative contractor city state provided accounts receivables analysis requested credit status changes subway west business unit key accounts 3m key account liaison internal external customers performed ar account reconciliations improving month end receivables ratio 83 within 10 month period increasing reoccurring ach payments 47 negotiated payment arrangements external customers remain compliance net proxy terms extended coordinating credit investigations department managed month end account closing process ar risk analysis based upon customer payment trends dunn bragg street credit report utilized sap itemize customer outlet invoices date range worked cash application department resolve cash misapplications vendor invoice coding company name november 2007 december 2008 ar manager city state managed accounts payable account receivable reconciliations administered business business commercial receivables ran client liquidation reports supervised trained mentored staff company name july 2007 october 2007 accounts receivables city state reconciled financial receivable transactions resolving accounts discrepancies collecting analyzing summarizing debtor account information payment trends negotiated collected third party ar accounts processed payments settlements maintained financial historical records filingattaching accounting documents financial software database company name august 2004 july 2007 department manager ar unit collections city state ar unit collections managed daily operations strategic objectives exceeding monthly corporate office expectations departmental branch goals set supported director operations supervised collection floor activities built dialer campaigns provided timely client receivable budget information accurately reported client account standings lead managed mentored coached collection department 15 direct reports appraising job performance contributions formal setting side side floor training maintained bank card data record management accounting ledgers verified approved credit card check payments received ar representatives provided market share analysis stair step reporting corporate office processed payroll adp yearly reviews scheduled hired disciplined employees education university phoenix masters business administration city state florida agricultural mechanical university bachelor science public management human resources city state public management human resources technical skills sap micro strategy iwr microsoft office suite,FINANCE
social media coordinator highlights microsoft office eg word excel power point intermediate knowledge photoshop intermediate knowledge wordpress proficient knowledge social media platforms eg facebook instagram twitter polyvore proficient eclinicalworks software quickbooks multichannel order manager experience social media coordinator sep 2015 current company name city state proposing creative strategy collaboration marketing director adding 45 quality boards pinterest resulting 47 follower growth posting twitter instagram least day keeping track social media trends competition via alexa rank google analytics creating relevant contests grow brand recognition excitement social media intern nov 2014 feb 2015 company name city state website social media optimization monitoring posting blogs forums social networks online outreach promotion using facebook twitter instagram email marketing bookkeeper sep 2013 dec 2015 company name city state inputting vouchers invoices checks account statements reports records managing charges refunds recording business transactions key daily worksheets general ledger system medical record clerk jan 2008 jan 2013 company name city state transferring patients data doh website reviewing 500 records completeness accuracy compliance regulations monthly basis preparing quarterly reports education public affairs communication baruch college cuny city state public affairs communication interests moma ps1 warm series 2015 2016 new york cares 2011 mehr ngo skills photoshop creative strategy doh email general ledger google analytics director managing marketing excel microsoft office power point word networks optimization promotion quality quickbooks recording social media platforms website additional information volunteer jobs moma ps1 warm series 2015 2016 new york cares 2011 mehr ngo,DIGITAL-MEDIA
sales associate summary actively seeking full time position technology within organization utilizing skillset innovation grow success driven atmosphere highlights win10 8 7 vista xp server 2013 ipad tablets hardware pc setupconfigurationintegration printers monitors routers scanners cables software ie 109ms suite adobe reader firefox mozilla wifi experience sales associate nov 2011 current company name city state interact assist customers coworkers loss prevention management take direction supervisor assigned tasks notify upon completion notify loss prevention suspicious activity safety hazards answer phone provide customer service sales floor assisting recovery materials handler jun 2008 mar 2009 company name city state extract parts inventory kits assembled production floor audits notify supervisor completed tasks data entry technical support mailroom clerk oct 2007 feb 2008 company name city state process incomingoutgoing mail via electronic processor distribute interoffice mail retrieve files underwriter department follow supervisor updates progress faxing copying warehouse clerk dec 2006 oct 2007 company name city state assist shipping manager prepare outgoing orders assist supervisor verify incoming supplies receiving dock replenish back inventory record new inventory counts follow supervisor keep records accurate replenish supplies production floor assembly place supply orders via purchasing manager distribute interoffice mail education network engineering 2017 moorpark college network engineering computer information systems 2007 moorpark college computer information systems 1994 simi valley high school graduate skills adobe cables hardware copying customer service data entry direction faxing ie inventory loss prevention mail win monitors pc setup printers progress purchasing receiving routers safety sales scanners shipping supervisor technical support phone underwriter vista,SALES
security baggage handlerpersonnel screener career overview highly enthusiastic customer service professional number years client interface experiencecustomerfocused retail sales associate solid understanding dynamics retail apparel shoe industry core strengths computer skills ms excel ms access ms word ms power point ms outlook adobe acrobat programs navy enterprise resource planning fedex united parcel service webflis doddac facts currently maintain active security clearance secret referencesdd214 transcripts upon request accomplishments deans list work experience march 2014 current company name city state security baggage handlerpersonnel screener provide information space travelers well pcs customers loaded 5000 60 75lb bags state art air force x ray equipment provided force protection security amc military terminal monitor illegal material using available xray explosive narcotics detection magnetometer hand held scanning equipment video monitoring camera illegal material includes weapons explosives narcotics materials unauthorized air transportation january 2010 january 2012 company name city state aviation ordnanceman cvn 77 virginia beach virginia 20102012 aviation ordnanceman inspect maintained repaired aircraft mechanical electrical armamentordnance systems serviced aircraft guns accessories stowed assembled loaded aviation ammunition including aerial mines torpedoes missiles rockets serviced bomb missile rocket releasing launching devices loaded supplementary munitions assembled tested maintained airlaunched guided missiles supervised operation aviation ordnance shops armories stowage facilities load supplementary munitions assemble tests maintain airlaunched guided missiles supervise operation aviation ordnance shops armories stowage facilities requisitioned received inspected unpacked inventory accounted stored handled processed shipments airsurfacesubsurface launched missiles bombs components special weapons aircraft gun ammunition cartridges actuated devices rockets launchers aircrew escape propulsion systems pyrotechnicsscreeningmarking devices airborne targetsdronesdecoys unmanned air vehicles aerial minestorpedoes underwater sound signalsson buoys ashore afloat tested inspected assembled fuses loadeddownloaded armeddearmed listed ammunitionairborne weapons supplementary stores electronic countermeasures equipment installed removed repaired inventory maintained prepost operational testinspection weight testingcalibration corrosion control aircraft weapon releaselaunchingfiring systems shipboard weapons elevators magazines sprinkler systems aircraft armament equipment armament weapon support equipment mechanical handling equipment test equipment instructed supervised managed operationaltraining january 2007 january 2010 company name city state armament division maintenance technician performed scheduledunscheduled maintenance ordnance loadingdownloading evolutions 24 fa18 14 f16 4mh60s aircraft auxiliary retail outlet top gun supervised inventoried stored ordered merchandise top gun pilot school cashier excel spreadsheet database currency handler bank handler responsibility flawlessly handled 60000 worth merchandise 50000 worth mwr funds transactions led mwr extra 6000 command christmas party educational background 2015 saint leo university city state us criminal justice bachelor arts saint leo university chesapeake va deans list bachelor arts graduation 2015 overall gpa 3778 major criminal justice bilingual spanish military experience january 1977 january 2010 company name provide information space travelers well pcs customers loaded 5000 60 75lb bags state art air force x ray equipment provided force protection security amc military terminal monitor illegal material using available xray explosive narcotics detection magnetometer hand held scanning equipment video monitoring camera illegal material includes weapons explosives narcotics materials unauthorized air transportation oceana naval air stationuss george bush cvn 77 virginia beach virginia 20102012 aviation ordnanceman inspect maintained repaired aircraft mechanical electrical armamentordnance systems serviced aircraft guns accessories stowed assembled loaded aviation ammunition including aerial mines torpedoes missiles rockets serviced bomb missile rocket releasing launching devices loaded supplementary munitions assembled tested maintained airlaunched guided missiles supervised operation aviation ordnance shops armories stowage facilities load supplementary munitions assemble tests maintain airlaunched guided missiles supervise operation aviation ordnance shops armories stowage facilities requisitioned received inspected unpacked inventory accounted stored handled processed shipments airsurfacesubsurface launched missiles bombs components special weapons aircraft gun ammunition cartridges actuated devices rockets launchers aircrew escape propulsion systems pyrotechnicsscreeningmarking devices airborne targetsdronesdecoys unmanned air vehicles aerial minestorpedoes underwater sound signalsson buoys ashore afloat tested inspected assembled fuses loadeddownloaded armeddearmed listed ammunitionairborne weapons supplementary stores electronic countermeasures equipment installed removed repaired inventory maintained prepost operational testinspection weight testingcalibration corrosion control aircraft weapon releaselaunchingfiring systems shipboard weapons elevators magazines sprinkler systems aircraft armament equipment armament weapon support equipment mechanical handling equipment test equipment instructed supervised managed operationaltraining naval strike warfare center nas fallon nevada 20072010 armament division maintenance technician performed scheduledunscheduled maintenance ordnance loadingdownloading evolutions 24 fa18 14 f16 4mh60s aircraft auxiliary retail outlet top gun supervised inventoried stored ordered merchandise top gun pilot school cashier excel spreadsheet database currency handler bank handler responsibility flawlessly handled 60000 worth merchandise 50000 worth mwr funds transactions led mwr extra 6000 command christmas party languages bilingual spanish skills ordnance weapons airborne weapons aircraft mechanical aircrew aviation calibration corrosion corrosion control inspection inventory missile systems design testing training weapon cashier database excel f16 maintenance retail retail marketing pcs scanning security xray access acrobat adobe acrobat enterprise resource planning fedex ms access ms excel ms outlook ms word outlook word,AVIATION
public relations officer summary public relations knowledgeable planning creating implementing campaign strategies media relations placement together public relations team specialize developing implementing strategic communication programs company backgrounds journalism however also expertise field public relations knowledge know journalists need especially terms need make brand get included media course company able get good brand image ultimately increase sales highlights public relations strategy marketing communications media relations relationship building expert project management persuasive negotiator organized efficient accomplishments initiated public relations campaign nonprofit tight budget initiated groundbreaking public relations campaign company effective compared previous efforts experience public relations officer october 2014 current company name city increase strengthen company brand images leading herbal pharmacy company indonesia worldwide also company provide good quality herbal medicine products help people living better life defined project company vision strategies tactics researched negotiated implemented tracked public relations activities enhance company recognition national press support sales marketing teams planned organized corporate media special events developed implemented public relations business plans year worked management identify trends developments might influence pr decisions strategies managed editorial content design distribution internal company newsletter managed media press public relations issues estimated project costs monitored budgets developed corporate communications strategies programs including project timelines projects soho betteru health education program organized pharmateutical company soho global health per name soho betteru vision support better public health soho betteru alligns soho global health commitment pharmaceutical company thus focus health education may 27 2015 early investments sake better elderly days commemorating national elderly day march 5 2015 aware danger deafness due midear inflammation commemorating international ear care day support csr corporate social responsibility programs socializing reading culture community official announcement reading corner himmata foundation layover house time activity soho global health synergizes stakeholders ie bpp perhumas indonesian association community public relations eduguide well otp point institute events gunung sahari medan pulo gadung public relations may 2013 september 2014 company name city fullfill clients need emphasize brand image events etc identified customer needs market research analysis defined project company vision strategies tactics researched negotiated implemented tracked clients advertising public relations activities expanded product company recognition national press support clients sales marketing teams established maintained cooperative relationships representatives community consumer employee public interest groups coached client representatives effective communication public employees managed media press public relations issues conferred production graphic design webdesign personnel coordinate production corporate communications materials coordinated special events example launching products monthly quarterly marketing community events news reporter may 2009 may 2013 company name city specific duty cover news president indonesia words indonesian politic presidential journalist presented local news feature reports national news programs wrote factually correct concise engaging news stories within tight deadlines gathered verified factual information regarding stories interviews observation research introduced fresh new angles previouslyreported material update inform readers reported penned frontpage breaking news stories provided real time updates online traveled location write reviews firsthand experience education bachelors broadcast journalism 2013 kwik kian gie school business city state indonesia 2004 2013 kwik kian gie school business bachelors degree major broadcast journalism select one social science 2004 smuk 7 bpk penabur senior high school city state indonesia 2001 2004 smuk 7 bpk penabur senior high school major social science skills •script writing •news reporting •video shooting •video editing •video productions,PUBLIC-RELATIONS
public relations director summary talented pr professional 11 years expertise developing executing aspects public outreach campaigns increase media exposure support strategic marketing initiatives proven creative talent demonstrated strength media production messaging communications dissemination techniques methods deep understanding media relations accomplished track record securing live television onsite press coverage highlights publicity communications vendor client relations media relations integrated campaigns project oversight advertising writing editing strategic messaging special event coordination email marketing crisis communication journalistic interviews experience public relations director 012016 current company name city state assistant director public relations 012010 012016 company name city state directed colleges media relations activities including production dissemination press releases media advisories public service announcements enhanced relationships media realize increased cooperation better press coverage managed editorial content design distribution colleges official enewsletters conducted media training college spokesperson college personnel needed leveraged technical resources design create emarketing campaign deliverables brcc foundation transformed internal external communication implementing emarketing strategies wrote edited articles web content advertising copy publications internal external audiences proactively sought favorable press coverage opportunities developed managed institutional advancement budget 350000 2 consecutive years spearheaded colleges commencement exercises 5 years coordinated variety press conferences including articulation agreements groundbreaking ceremonies ribbon cuttings special announcements created 15 public relations campaigns annually garnering approximately 250k earned media researched negotiated implemented tracked advertising public relations activities spearheaded executed pr campaigns campus events activities greatly increased participation protected brcc branded image effectively managing internal external communications materials revised outdated graphics standards manual directed staff proper use media specialist 022006 012010 company name city state developed news releases media kits collateral material built effective relationships media including writing press releases making phone calls generate publicity oversaw content production advertisements social media online pr edited distributed press releases pitches local national media outlets securing positive coverage developed talking points press conferences events created content colleges annual report wrote articles web gathered edited wrote articles college printed newspaper good news wrote web articles secured earned media placement local publications advocate business report healthcare journal worked collaboration ad agency implement annual marketing campaigns coordinated campuswide photo shoots served photographer campus events assisted preparing departmental budget initiated bid process projects prepared requisitions ensured vendor payment coordinator institutional advancement 112004 022006 company name city state worked coordinator 3 individual departments public relations institutional advancement external resources created distributed analyzed student media survey determine best use advertising expenditures assisted arranging special events campus conducted focus groups students faculty staff access effectiveness public relations team coordinated foundation board meetings data compilation agenda preparation parking arrangements invitationscatering etc wrote edited press releases public service announcements promote campus events served various campus committees annual fundraising event commencement student recognition etc wrote edited stories daily enews electronic newsletter distributed faculty staff daily served backupphotographer various campus events marketing analyst 092003 112004 company name city state developed managed companys first formal employee communications system distribute company news critical information wrote newsletter marketing copy presentation materials special projects edited distributed press releases pitches local national media outlets created tracking system marketing analyzed collected information delivered monthly presentation regarding results represented company various community events designed printed material brochures pamphlets newsletters etc assisted design company website logo tagline maintained updated companys mailing list designed media surveys internal external audiences assisted coordination company functions events luncheons seminars annual fundraiser etc producerassociate producer 102000 022004 company name city state booked scheduled hundreds guests including legislatures business industry ceos nonprofit organizations etc managed production staff 6 wrote edited show content approved copy handled breaking news stories rapidly promoted weekend associate producer weekend producer determined newsworthy items coverage assigned tasks morning reporters education master arts mass communication may 2003 southern university city state public relations bachelor arts mass communication december 2001 southern university city state broadcast journalism professional affiliations public relations society america 2009 present public relations association louisiana 2009 present national council marketing public relations 2006 present national association black journalists 2014 present awards outstanding professional staff award 2016 outstanding staff achievement award 2013 skills microsoft office suite word excel publisher powerpoint constant contact email marketing tool ou campus web content management meltwater news media tracking distribution tveyes broadcast monitoring community service capital area reentry coalition email marketing press releases media relations 2015 media 101 workshop nonprofits served panelist april 2016​ community grant writing workshop conducted media workshop 2016,PUBLIC-RELATIONS
mortgage banking research specialist summary goal obtain career associated company utilize skills gain experience enhancing companys brand reputation highlights 5 years leadership supervisormanager customer escalation management executive office complaint handling resolution project management facilities management 10 years call center environment mortgage default originations loss mitigation nonis auditing escalation resolution auditing compliance regulatory quality control accomplishments created ems audit training guide used trained new auditors used refresher existing auditors assisted implementation qc review process ems eo analyst qc submissions compliance review stage customer direct written complaint responses maintained rating exceeds monthly annually departmental goals measurements experience 022010 current mortgage banking research specialist company name city state previous positions held collector iii shortsale solicitor loss mitigation rep customer assistance escalations specialist cart audit group sr lead operations specialist currently provide feedback guidance direction 30 agents texas arizona offices daily basis review research executive office complaint responses compliance regulatory checks identify work internal external lob partners obtain thorough resolutions executive office complaints inquiries created ems eo quality control process put place ensure ems eo continue get expected results resolving customers issue providing great customer experience control service level aging mitigate various lines business rejects calibrating internal partners regarding complaints researched ems dept managed ems qc sharepoint site currently house qc pass fail decisions audit escalation management department closed infosource cases accuracy coaching opportunities identifying departmental trends 062005 122009 sr loss prevention lead company name city state advanced increasingly responsible positions culminating management assistance role oversight 12 member team trainedassisted employees daily responsibilities monthly production goals handled supervisor talk offs monitor calls quality assurance maintained high ratings monthly annually departmental goals measurements analyzed team department reports develop ideas production quality enhancement 012001 062005 loss prevention supervisor floater company name city state led team 12 loss prevention representatives portfolio 100 160 accounts days delinquency ranging 60 150 days analyzed team department reports develop ideas production quality enhancement handled supervisor talk offs monitor calls quality assurance effectively trained coached new hires department excel current position commuted ford motor credit volvo finance offices assist special projects assigned identified performed coaching opportunities action plans side side evaluations recommendations recognition terminations 051998 122000 assistant facilities manager company name city state managed organized maintenance employees contractors premises daily meet goals business implemented employee schedules organized shifts according business needs responsible complying local state safety requirements buildings 3 including employee training facility inspections cleaning support services security premises managed projects including facilitating departmental moves beginning end included working internal departments external vendors contractors complete project education current bachelors degree business administration finance ashworth college city state business administration finance skills thorough comprehensive knowledge policies procedures bankruptcy fdcpa fcra ssa fannie maefreddie macusda guidelines dws msp lenderlive lps bart infosource agent desktop early resolution tas fortracs ivault cms vls icat cat ccw spo tool vendorscape control link expert user ms word ms excel powerpoint oracle applications skills escalation complaint handling audit processes modification shortsale collections recovery bankruptcy escrow property preservation reo executive office possess strong leadership analytical critical logical thinking problem solving organizational negotiation skills effective written verbal communicationpresentation skills team player goal driven results oriented,BANKING
teacher summary child care professional background family support specialist teacher looking join growing servicedriven organization highlights detail oriented skilled multitasker deadline driven fast learner culturally sensitive effective communicator accomplishments received certificate appreciation dedication service outstanding performance august 2004 received certificate completion los angeles southwest college experience teacher 082014 current company name city state provide children ages 3 5 years old learning environment experiences help develop socially physically emotionally manner appropriate age stage development promote family engagement childs education well provide training guidance parent classroom volunteers make minimum two home visits childs family hold minimum two parent conferences year assist parents organize implement parent activities encourage facilitate support parental involvement aspects head start program assist transition kindergarten child care school placement prepare maintain accurate records including child observation individualization lesson plans attendance lunch count parent participation inkind contributions others directed using proper spelling accurate calculations attend parent conferences home visits center meetings case reviews iepifsp meetings staff meetings parent meetings inservice preservice meetings meetings directed carry authorized emergency safety procedures administer first aid comply state california health welfare codes including title 22 head start performance standards childrens institute policies procedures applicable state federal regulations home visitor 092008 062014 company name city state identified recruited enrolled families participation hs program worked caseload ten 10 twelve 12 families going family home every week least ninety 90 minutes per family per week consulted families staff identifying familys childs challengesneeds explores solutions worked parents develop weekly home visits weekly activity plans based childs assessment identified family needs planned participated implemented socializations twice month worked parents establish family partnership agreement assists attaining established goals fostered view practice parents childs first teacher reinforced concept practical suggestions acted liaison advocate community resources hs families helped families necessary arrange keep medical dental appointments required hs performed duties assigned youth counselor family support specialist 062004 092008 company name city state recruit enroll families program developed maintained meaningful productive relationships providers families secure informed consent family participation program evaluation conduct periodic home visits assess family resources needs refer link children parents needed services maintain enrollment throughout program year various recruitment strategies work collaboration program staff specialists monitor track coordinate services children families assist parents understanding implementing family partnership agreement order encourage promote overall development including achievement selfsufficiency well positive developmental outcomes children collaborate staff facilitate childrens transitions assist outreach families recruitment infants children disabilities program collaborate mental health specialist mhs refer specific resource agencies ensure health nutrition needs infants children families addressed participating early education expert lead teams education family support support staff ie mental health disabilities plan implement targeted intensive interventions children displaying challenging behaviors communicate education care staff regarding infantchilds progress classroom collaboration classroom teacher implement protocols follow program worker 062002 092004 company name state assist program director supervising instructing youths program ensure health information date maintain proper control suitable safe environment assigned areas participates staff development trainings maintain records document services timely manner enter service data management information system participate local statewide evaluation ensure compliance state policies attend family support team meetings staff meetings staff trainings collaborations planning meetings prepare periodic progress reports weekly monthly required education child development site supervisors permit child development 2012 south west college city state united states america bachelor arts english language 1999 university jos city state nigeria skills child care family servicing conferences first aid instructing lesson plans directing meetings mental health management information system policies program evaluation progress protocols maintain records recruitment safety staff development supervising teaching computing,TEACHER
executive chef iii summary experienced well rounded executive chef creative innovative ambitious classically trained le cordon bleu french cuisine scottsdale arizona highly skilled cooking methods ethnic cuisines competencies expert proficiency pc mac programs expert understanding haccp state sanitation standards focused disciplined well versed palate servsafe certified food handlers card high volume production capability expert understanding food labor control measures experience company name city state executive chef iii 012016 082016 reduced food costs 7 percent expertly estimating purchasing needs buying approved suppliers provided courteous informative customer service open kitchen format expertly estimated staffing needs adjusted hourly schedules accordance demand patterns budget local labor laws implemented supported company initiatives programs ensured smooth kitchen operation overseeing daily product inventory purchasing receiving conducted daily inspections maintained food sanitation kitchen equipment safety reports company name city state presence 032014 012016 company name city state regional executive chef 032014 012016 quickly courteously resolved guest problems complaints enforced appropriate workflow quality controls food quality temperature developed strategies enhance catering retail food service revenue productivity goals validated weights pricing scale printer machine prepared variety local seasonal specialties contributed 15 boost sales summer months reduced food costs 6 percent expertly estimating purchasing needs buying approved suppliers expertly estimated staffing needs adjusted hourly schedules accordance demand patterns budget local labor laws effectively managed assisted kitchen staff producing food banquets catered events member dining areas consistently kept clean safe environment adhering federal state local sanitation safety requirements company name city state garde mangerproduction manager 112012 032014 systematically tasted smelled prepared dishes observed color texture garnishes collaborated closely food beverage director conduct staff meetings resolve service product personnel issues implemented supported company initiatives programs effectively managed assisted kitchen staff producing food banquets catered events member dining areas followed proper food handling methods maintained correct temperature food products conducted daily inspections maintained food sanitation kitchen equipment safety reports actively participated staff meetings operated effective management team leader company name city state owner 112011 102012 built fostered team environment identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction displayed positive friendly attitude towards customers fellow team members company name city state sous chef 102009 072011 expert final plate preparation authentic presentation built fostered team environment correctly safely operated kitchen equipment accordance set guidelines persistently strove continual improvement worked cooperatively team member diligently enforced proper sanitation practices prevent spoiling contamination foods displayed positive friendly attitude towards customers fellow team members consistently tasted smelled observed dishes ensure visually appealing prepared correctly set performed initial prep work food items soups sauces salads developed strategies enhance catering retail food service revenue productivity goals company name city state sous chef 042009 092009 set performed initial prep work food items soups sauces salads provided nutritious safe visually appealing innovative properly prepared flavored food developed strategies enhance catering retail food service revenue productivity goals prepared healthy enjoyable breakfasts dinners diners quickly courteously resolved guest problems complaints established maintained open collaborative relationships kitchen team followed proper food handling methods maintained correct temperature food products ensured smooth kitchen operation overseeing daily product inventory purchasing receiving effectively managed assisted kitchen staff producing food banquets catered events member dining areas education training associate arts le cordon bleu culinary arts culinary arts 2008 scottsdale culinary institute city state le cordon bleu culinary arts culinary arts skills administrative duties cash handling direction hr inventory mac purchasing record keeping retail,CHEF
global project manager summary background information technology 20 years experience working aviation ground handling sector performing several roles support system administration recently project management skills windows windows office suites citrix active directory jira trello project management applications service itsm personal information date birth 8th october 1973 marital status married experience global project manager 052013 current company name city state air menzies international limited global project manager – may 2013 present wholesale freight agent providing cargo express services europe north america south africa oceania role based wood dale il primarily manage internal system around global network managing inhouse java development team offer internal back house solutions well customer facing web portals freight agent community also manage support network across four regions ensuring end user supported local key users members uk us south pac based teams role gather business knowledge process order provide requirements development team allows work agreed scope development would handed support team provide uat approving planning live deployments senior representative ami also work closely parent companys team around globe ensure business supported 247 also play role expansion network business opens new locations regions also currently involved data centre transformation project applications migrated new enterprise cloud service third party supplier project manager 062007 052013 company name city state previous role project manager menzies aviation firstly working menzies aviation head office heathrow airport uk 2012 may 2013 based menzies aviation cargo facility ohare airport six year role responsible heavily involved several major projects included project managing infrastructure required green field station startups joint ventures hyderabad bangalore 2007 2008 oversaw implementation network hardware acquisition key systems new airports golive spring 2008 following heavily involved expansion menzies aviation ground handling business uk rest europe key projects responsibilities included project managing implementation systems infrastructure easyjet station startup bristol january 2009 well easyjet startups tenerife ibiza recently barcelona november 2009 support analyst system administrator 052001 052007 company name city state prior taking fulltime project management role project managed implementation global cargo system prague 2006 also working technical department based london heathrow airport support role also involved administrating assisting installation various menzies systems run global data centre located uk daily basis provided front line site remote support uk cargo terminals including pc support maintenance network administration exchange server administration answering user enquiries business analyst 051998 052001 company name city state integrating menzies aviation structure part ogden cargo system support team looked three uk cargo terminals also assisted administering quality manager ogden cargos iso 9002 certified quality system also responsible developing via business intelligence tool called iq objects reports generated core cargo handling system interests regularly play golf weekends various courses around south west suburbs also member gym workout 2 3 times week avid sports fan passion english soccer rugby collage football watching thecubs education training bachelor science mathematics 1996 university glamorgan city state uk levels 1992 cardinal newman rc school city state uk mathematics geography gsces 1992 cardinal newman rc school city state uk mathematics geography biology english french physics,AVIATION
ceo president executive profile senior marketing executive experienced music sports entertainment industry ability build market presence track record accelerating growth creating executing integrated marketing strategic marketing programs improved visibility sales account base product development social media marketing strategic marketing planning multi media marketing advertising print broadcast web internet leadershipteam building brand image development management promotions pr management vendor sponsor negotiations market research competitive analysis skill highlights product development social media marketing strategic marketing planning multi media marketing advertising print broadcast web leadershipteam building brand image development management promotions pr management vendor sponsor negotiations market research competitive analysis core accomplishments successfully developed products ground produce substantial revenue growth launched successful marketing initiatives new clothing lines first year sales ranging 18 15m sales collaborated worked record labels accomplishing sales 100 album singles sold expert management capabilities include strategic planning p l accountability budgeting supervision forged innovative partnerships businesses sports music agents jointdevelopment alliances highly profitoriented committed increasing efficiency maximizing contributions employee record success managing advertisement agencies sports music agents achieve record success marketing initiatives achieving 10 retail sales artist rapper tis akoo brand first year business professional experience january 2011 current company name city state ceo president full service branding marketing consultant company whos goals objectives achieve highest standards possible everything committed goals priorities offer service enable clients brands best opportunities increase business simultaneously reaching goals approach clients projects high level competitive creativity flair well service clients highest professional level january 2011 current company name city state creative director owner successfully developed products ground produce substantial revenue growth launched successful marketing initiatives new clothing lines music album releases expert management capabilities include strategic planning p l accountability budgeting supervision forged innovative partnerships businesses sports music agents jointdevelopment alliances highly profitoriented committed increasing efficiency maximizing contributions employee record success managing advertisement agencies sports music agents achieve record success strategic marketing plans initiatives responsible daily operations company implemented marketing strategies special event planning clothing line collaborated marketing public relations agencies secure strategic partnerships artist record labels etc secure product placement endorsement opportunities brand exposure managed national sales team 8 5 sales representatives 3 sales assistants negotiated advertising rates placed advertising prime print media outlets websites blogs led marketing efforts ensuring company consistently surpassed sales goals collaborate sales build execute effective retail marketing plans build exposure brick mortar locations popular line retailers liaison manufacturing company factories insure proper manufacturing distribution brand product april 2009 june 2011 company name city state executive brand consultant brand manager kemistre 8 oved apparel group provided marketing strategic planning oved apparel brand akademiks prpsprps goods parish nation born fly co developed effective social media marketing campaigns brands developing partnerships fashionlifestyle bloggers stylist fashion editors formed strategic partnerships artist managers athletes trendsetting personalities secure product placement andor endorsement opportunities secure exposure collaborated sales retail partners develop effective strategic retail marketing plans drive customer sales traffic researched worked design team product development trend analysis planning collections brands january 2004 august 2009 company name city state vice president marketing provided marketing business leadership focusing industry verticals delivered immediate impact successful strategic partnerships vigorous market development exceeding projected sales 8m producing 15m successfully oversaw increased brand awareness five brands including akoo play cloths personally secured clothing deal akoo brand actor rap star ti projected produce 10m sales first year business manages relationship sports agents athletes artists music fashion executives execute successful advertising media projects played key role identifying developing new relationships andor partnerships notable business entities community leaders credited highly successful accessing negotiating local national media opportunities effectively assists sales product placement recommendations acquiring key influencer accounts leading overall sales growth develops tactical marketing plans support overall systemwide sales plans collaborated creative director trend analysis collection researched worked production design team product development quality control issues january 2001 december 2004 company name city state vice president marketing brand partnerships include famous artist tastemakers including mia kid sister dj clue jadakiss keyshia cole allen iverson developed implemented marketing plans staff 5 develop brand awareness akademiks clothing company led becoming 3rd top selling urban clothing line first year explored followedup leads marketing opportunities across country researched developed coop retail marketing programs retailers nationwide leveraged music entertainment sports relationships promote akademiks brand identified coordinated notable fashion stylist achieve strategic product placement opportunities developed first major ad campaign urban collection featuring multi platinum artists jadakiss fabolous dj clue instrumental projected first year sales 9 million dollars sponsor major radio marketing convention mix show power summit south beach miami february 1998 july 2001 company name city state east coast dir radio marketing promotions accountable securing radio play exposure interscope artist including jadakiss eminem gwen stefani 50 cent critical part successful album sales coventure labels ruff ryder ent shady records aftermath records developing new artist label tde kendrick lamar instrumental album sales various interscope records artist dr drebep black eyes peas wil fergie created new revenue streams co branding opportunities lifestyle brands planned implemented marketing promotional strategies artists joint ventures increase sales increased airplay arista artists creating relationships regional directors promotion market proposed various actions lead improving health profitability company orchestrated domestic international promotional radio tours artists conducted sales research retail outlets maintained quarterly departmental budgets financial statements staff 20 people developed effective strategic marketing plans contributed platinum sales interscope records artist ar consulting effectively connecting writers producers artist labels march 1994 july 1998 company name city state sr national director marketing created innovative business solutions applying leadingedge marketing plans leading record breaking record sales various artists 100 million records sold worldwide played critical part successful album sales coventure labels bad boy laface spearhead strategic marketing plans secure radio airplay major radio outlets formats managed nationwide college radio rep team 20 college reps nationwide secure exposure artist college radio campuses instrumental album sales various arista artists including whitney houston tony braxton usher planned implemented marketing promotional strategies artists joint ventures increase sales increased airplay arista artists creating relationships regional directors promotion market proposed various actions lead improving health profitability company orchestrated domestic international promotional radio tours artists conducted soundscan research retail outlets maintained quarterly departmental budgets financial statements staff 20 people developed effective strategic marketing plans contributed one aristas successful years labels history 365 million one year education 1996 binghamton university city state broome marketing business admin bachelor science skills advertising branding marketing budgeting budgets business solutions competitive consultant creativity creative director communications edge event planning fashion financial statements leadership design director marketing analysis operation management marketing plans marketing strategies marketing retail marketing market development negotiating multi media product development producing profit promotion public relations quality control radio research retail selling sales sales plans strategic strategic marketing social media marketing strategic planning supervision trends websites event planning,APPAREL
engineering business unit leader summary seeking position within maintenanceengineering department completed bachelor science degree engineering technology concentration computer engineering minor computer science middle tennessee state university feel great candidate employed technical role due education experience arcelormittal pepsico course work degree included instrumentation controls engineering economy beneficial technical manufacturing positions overseeing capital spend instrumentation controls class work show design electrical hydraulic pneumatic systems associated equipment work relation one another engineering economy provided concepts oee supply chain project cost effectiveness able use education gain experience arcelormittal operations technician operations technician responsible oee automated weld cells ensure productivity reviewed faults plc programming fanuc robot programming mechanically required problem solving abilities required understand cad drawings wiring schematics troubleshoot install components line one great analytical skills accomplish recent experience frito lay gained experience project engineer maintenanceengineering business unit leader positions project engineer role required excellent verbal written communication skills holding position worked extensively departments within facility requests improve safety quality efficiencies technical point contact frito lay department leaders vendors integrators role required organization planning skills highest level projects implemented minimum distribution supply chain currently hold position maintenanceengineering business unit leader role includes maintaining improving line oee within limitation parts labor capital budget team review daily reports production supervisors solve issues ranging immediate daily fix prepping work next preventive maintenance schedule responsible developing skills 34 mechanics two admins three shift supervisors providing feedback one one basis also responsible training mechanics ensure work performed safely osha standards ensure quality product produced frito federalstate regulatory laws frito lay developed leadership skills requiring engage develop personnel meet kpis college career mtsu along vocation arcelormittal frito lay provided great experience experience would make great candidate position facility thank taking time look resume considering request sincerely aaron lovely engineering maintenance manager selfmotivated passionate individual excellent decisionmaking skills seeking technical position within engineering team courses engineering technology degree require ability learn electrical mechanical systems successfully put education use expanded learning electrical mechanical field profession arcelormittal pepsico frito lay division strengths include communication team work problem solving skills leadership experience engineering business unit leader jan 2015 current company name city state increased oee performance 13th rank 4th company developing crewing models using best practices computer management maintenance system managed yearly labor budget 31million parts budget 24million successfully achieved goal 1 better plan executed 12million productivity projects automation efficiency improvements headcount reductions project engineer jan 2013 jan 2015 company name managed yearly site capital budget 825 thousand site projects asset improvements awarded productivity award successfully installing five robot cells developed teamwork projects completed schedule operations technician jan 2011 jan 2013 city state contributed consistent line oee 85 made safety solutions supported plant zero time due injury ytd awarded 86 possible bonus due meeting yearly kpis education training bachelor sciences engineering technology computer engineering computer science middle tennessee state university city state engineering technology computer engineering computer science autocad electrical circuit analysis programmable logic controllers electrical mechanical systems instrumentation controls industrial electricity engineering economy visual basics c technical grammar skills autocad c visual basics,ENGINEERING
lead instructional designer summary instructional system designer distinguished successful experience facets training professional development design implementation highenergy team member dedicated providing holistic cost effective training extensive background administration training development instruction highlights microsoft office word excel outlook power point secret clearance job analysis experience lead instructional designer 032015 012017 company name city state completed poam job analysis critical training task analysis course master schedules course outline document required resources list seven us navy courses developed excel program reduce production editing time deliverable documents reduced time needed 33 6 4 months fostered relationship contract program manager end customer listening wants needs offering options achieve goals taught two classes effective welding techniques norfolk naval shipyard wrote diesel engine maintenance course powerpoint presentations physical training aids wall displays hands practice evaluation sheets designed course incorporate 3d modeling engines reduce training cost increase individual training repetitions 200 senior training manager 052010 022015 company name city state identified 8 students learning barriers test analysis observation implemented modified additional training plans 100 pass rate coordinated program management office upgrading seven obsolete training devices fielding new equipment system divestment training program utilized feedback integration new technical manuals multiple training programs identified significant issues immediately rectified conducted 100 evaluations 37 instructors ability impart knowledge students recognized college accreditation team management instructor student testing records resulted new standards records management spearheaded redesign kiowa helicopter weapon initial individual training saved 250000 annual training costs reducing course length four weeks handpicked update us armys 15j professional development map less 60 days providing 500 soldiers means track career progression determined consolidating 4 training programs 1 program would reduce new course length 10 weeks saving 500000 annual training costs recommended removal computer based training due redundancy inability engage current generation soldiers operations manager 102007 052010 company name city state wrote operating procedures used time sensitive situations successfully used four helicopter recovery 12 convoy operations afghanistan developed annual training plans 750 person unit based unit certified combat ready 14 day national training center evaluation period conducted budget analysis individual training requirements 80 different specialties within 750 person unit 6 month training window presented current future operational status plans managers two levels supervisor using ms word excel power point slides biweekly basis assisted unit driving trainer mine resistant armored protection vehicle certification program qualified 80 transportation company drivers 90 day period utilized battle tracking systems organizations control center provided executives managers uptodate operating picture personnel maintenance manager 102005 102007 company name city state coordinated management scheduling training conduct 200 helicopter ranges parachuting operations 16 subordinates trained six subordinates electrical mechanical systems enabling obtain full mission qualified status 47 normal time prioritized maintenance 28 helicopter armament 293 personal weapons systems 97 readiness rate synchronized assignments 16 subordinates support national missions overseas operations training exercises ensuring 100 mission accomplishment maintenance supervisor 052000 102005 company name city state created spreadsheets tracking weapon assignments utilization location parts usage conducted research development testing new modified aviation armament equipment reducing mechanical malfunctions 75 developed night vision device driver training certification course 85 person company qualified 65 people 7 days trained 24 persons maintenance safety security procedures nonstandard machine gun air ground air air missile systems education bachelor science professional aeronautics embry riddle aeronautical university city state professional aeronautics certifications training education developers middle managers course army basic instructor course army instructor evaluator course skills 3d modeling army basic budget analysis bi drivers driving editing instructor job analysis listening mechanical excel microsoft office office 97 outlook power point powerpoint presentations window word ms word weapons navy naval program management research safety scheduling spreadsheets supervisor task analysis technical manuals trainer training programs transportation upgrading vision,DESIGNER
hr associate summary innovative artistic professional 6 years fashion industry energetic recruiter selfmotivated resultsdriven strong communication analytical problem solving reasoning skills highlights trend emerging brand awareness detailoriented apparel styling techniques superior communication skills strong creative design skills selfmotivated professional superb attention detail hiring retention training development recruiting employee relations personnel records maintenance new hire orientation exceptional interpersonal skills experience hr associate jan 2015 current company name city state recruit interview least 10 applicants per week answer employee questions regarding benefits company protocol well resolving issues conduct new employee orientation foster positive attitude toward organizational objectives direct personnel training labor relations activities identify staff vacancies recruit interview select applicants serve link management employees handling questions interpreting administering contracts helping resolve workrelated problems cashier captain feb 2014 sep 2014 company name city state maintained knowledge current promotions policies regarding payment exchanges security practices operated cash register process cash check credit card transactions administered point sale opening closing procedures offered exceptional customer service differentiate promote company brand offered direction gave constructive feedback motivate team members sales associate nov 2013 feb 2014 company name city state explained information quality value style products influence customer buying decisions guided customers choosing items reflected personal style shape recommended merchandise based customer needs cashier shipment associate nov 2010 jan 2014 company name city state computed sales prices total purchases processed payments maintained knowledge current promotions policies regarding payment exchanges security practices operated cash register process cash check credit card transactions replenished floor stock processed shipments ensure product availability customers administrative assistant aug 2011 dec 2012 company name city state managed receptionist area including greeting visitors responding telephone inperson requests information designed electronic file systems maintained electronic paper files maintained front desk reception area neat organized fashion dispersed incoming mail correct recipients throughout office organized files developed spreadsheets faxed reports scanned documents made copies sent faxes handled incoming outgoing correspondence 1st 2nd grade sunday school teacher oct 2009 may 2010 company name city state planned lessons created classroom materials instruct students judaism established enforced rules behavior procedures maintaining order among class 18 students created enforced childbased handson curriculum promote student interest receptive learning education bachelor arts culture media studies 2015 eugene lang college new school liberal arts city state gpa gpa 387 deans list 2011 2015 awarded maintaining 35 gpa higher per academic year deans scholarship 2011 2015 awarded academic excellence lang college scholarship 2011 2015 awarded incoming student leadership potential continued maintaining satisfactory academic performance minor psychology 387 gpa deans list 2011 2015 awarded maintaining 35 gpa higher per academic year deans scholarship 2011 2015 awarded academic excellence lang college scholarship 2011 2015 awarded incoming student leadership potential continued maintaining satisfactory academic performance university massachusetts amherst city state gpa deans list 40 gpa deans list affiliations umass amherst hillel aug 2009 may 2010 new school jewish student union aug 2011 present volunteer city seniors social club ymca feb 2012 mar 2012 notable achievements old navy credit card enrollments 2013 recognized one top performers nation old navy credit card enrollments employee recognition schnucks supermarket kaldis coffee instore location 2009 recognized top associates great customer service skills administrative management problem solving pos human resources time management customer service critical thinking great organizational skills people skills,HR
fast food restaurant manager summary join company offers stable positive atmosphere inspires enhance therefore innovate work culture betterment parties concerned highlights computerized cash registers email software inventory management software laser printers microsoft office software microsoft outlook microsoft powerpoint microsoft word notebook computers personal computers point sale pos software spreadsheet software operating vehicles mechanized devices equipment resolving conflicts negotiating others training teaching others laptop computers microsoft word personal computers scheduling software organizing planning prioritizing work judging qualities things services people documentingrecording information developing building teams experience adobe systems adobe acrobat adobe systems adobe acrobat software adobe systems adobe flash experience placing food orders making weekly employee schedules interviewing hiring termination employees experience fast food restaurant manager march 2013 may 2016 company name city state monitor employee patron activities ensure liquor regulations obeyed count money make bank deposits monitor food preparation methods portion sizes investigate resolve complaints regarding food quality service accommodations monitor budgets payroll records schedule receive food beverage deliveries checking delivery contents verify product quality quantity schedule staff hours assign duties establish standards personnel performance customer service perform food preparation keep records required government agencies regarding sanitation food subsidies review work procedures operational problems determine ways improve service performance safety order purchase equipment supplies estimate food consumption anticipate amounts purchased requisitioned assess staffing needs arrange equipment maintenance repairs coordinate variety services waste removal pest control record number type cost items sold determine items may unpopular less profitable making decisions solving problems training teaching others performing working directly public guiding directing motivating subordinates developing building teams communicating supervisors peers subordinates resolving conflicts negotiating others public relations manager pr manager april 2010 july 2012 company name city state establish maintain effective working relationships clients government officials media representatives use relationships develop new business opportunities write interesting effective press releases prepare information media kits develop maintain company internet intranet web pages identify main client groups audiences determine best way communicate publicity information develop implement communication plan develop maintain companys corporate image identity includes use logos signage direct activities external agencies establishments departments develop implement communication strategies information programs draft speeches company executives arrange interviews forms contact evaluate advertising promotion programs compatibility public relations efforts manage special events sponsorship races parties introducing new products activities firm supports gain public attention media without advertising directly communicating persons outside organization establishing maintaining interpersonal relationships communicating supervisors peers subordinates thinking creatively organizing planning prioritizing work making decisions solving problems performing working directly public interacting computers developing objectives strategies experience microsoft office software microsoft powerpoint microsoft project microsoft word photocopying equipment child daycare worker may 2001 june 2010 city state perform first aid cardiopulmonary resuscitation cpr required instruct children safe behavior seeking adult assistance crossing street avoiding contact play unsafe objects model appropriate social behaviors encourage concern others cultivate development interpersonal relationships communication skills observe childrens behavior irregularities take temperature transport children doctor administer medications directed maintain childrens health teach perform ageappropriate activities lap play reading arts crafts encourage intellectual development children help prepare serve nutritionally balanced meals snacks children instruct assist children development health personal habits eating resting toilet behavior remove hazards develop appropriate boundaries rules create safe environment children work parents develop implement discipline programs promote desirable child behavior organize conduct ageappropriate recreational activities games arts crafts sports walks play dates transport children schools social outings medical appointments regulate childrens rest periods nap schedules supervise assist homework keep records play meal schedules bill payment making decisions solving problems establishing maintaining interpersonal relationships performing general physical activities general manager june 2016 company name city state managed daytoday tactical longterm strategic activities within business conducted cost schedule contract performance variance risk analysis reduced controlled expenses improving resource allocation coached mentored staff members offering constructive feedback taking interest longterm career growth education associates degree phlebotomy technicianphlebotomist february 2014 city state phlebotomy technicianphlebotomist match laboratory requisition forms specimen tubes draw blood veins vacuum tube syringe butterfly venipuncture methods dispose blood biohazard fluids tissue accordance applicable laws standards policies dispose contaminated sharps accordance applicable laws standards policies draw blood arteries using arterial collection techniques draw blood capillaries dermal puncture heel finger stick methods collect fluid tissue samples using appropriate collection procedures collect specimens specific time intervals tests assessing therapeutic drug levels getting information updating using relevant knowledge identifying objects actions events making decisions solving problems experience blood collection syringes blood drawing syringes blood glucose monitoring equipment capillary tubes sputum cups sterile vacutainer tubes venipuncture butterfly needles venipuncture needles associates degree business administration management november 2011 devry university city state business administration management additional information coaching developing others coordinating work activities others updating using relevant knowledge staffing organizational units scheduling work activities communicating persons outside organization performing administrative activities inspecting equipment structures material skills adobe acrobat adobe advertising arts draw blood budgets cash registers coaching interpersonal communication skills cpr client clients customer service delivery directing email equipment maintenance estimating special events first aid flash forms government drawing image inventory management laptop computers notebook computers laser printers logos money microsoft office software microsoft outlook microsoft powerpoint microsoft project microsoft word microsoft word microsoft word negotiating organizing payroll personnel policies pos press releases promotion public relations publicity quality reading recording repairs resuscitation safety scheduling collect specimens speeches spreadsheet staffing teaching type venipuncture web pages,PUBLIC-RELATIONS
fitness instructor summary found affable responsible enthusiastic impeccable ability learn new tasks quickly growing customer relationships maintaining constant satisfaction represent establishment congenial professional demeanor times contagious smile glued face experience customer service little two years prime life every learning experience encounter blessing honor say least highly driven individual strives best peopleperson form relationships nearly everyone come contact valuable asset team wishes obtain finest organic individuals trustworthy honest hardworking come challenges passed along way known find best effective ways solving skills leadership proficient writing excellent communicator avid listener expert multitasker mutual mediator problemsolver accomplishments cofounder formation fitness app dual enrolled college junior high school graduated 38 applicable accredited college credits represented community california years reigning pageant princess countless hours community service conducted womens study 40 individuals ages ranging 1850 underwent heart surgery age 15 overcame various physical set backs hindered long experience 052017 current fitness instructor company name city state fresh faced fitness instructor new game deep love health wellness weeks training alongside strong qualified women chosen lead men women alike teaching various fitness workouts including barre strength training hiit resume position return school fall within position must display immense responsibility mindfullness compassion step studio 032017 sub maker company name city state jersey mikes learned deal intense fastpaced food service showing speed quality efficiency constant flow customers going important quick thinking also attentive detail customer satisfaction worked register well sub dresser handled various situations smile painted face truly made customers experience jersey mikes great one aim excellence something want done right first time around 072015 072016 sales associate company name city state specialized sales alex ani jewelry brighton jewelry pandora jewelryworked sales representative greeter cashiered register provided excellent customer service 062014 062015 sterilization technician company name city state answered telephones give appropriate information callers greeted visitors handled inquiries directed appropriate persons according needs order dispense supplies sterilize tools usage education training 2018 bachelor arts human resources international business law liberty university city state usa arrived lu fall 2017 pursuing degree one rigorous majors school business aim learn ins outs every corporation work one day hr director particular interests companies involving health wellness 2016 associate arts liberal arts college canyons valencia state united states liberal arts attended community college since junior high school participating dual enrollment able finish associates degree one year graduating high school academy canyons valencia california united states aoc able high school student college student simultaneously enrolled referred middle college stayed academy canyons 20132014 academic year 2015 valencia high school city state united states started valencia high school freshman year transferred academy canyons junior year returned back valencia graduate original class 2015 activities honors member phi theta kappa honors society previous institution since coming lynchburg joined shrm club human resources majors recently signed working communitys humane society becoming actively involved services one prized projects working moment formation fitness app cofounder app many come expect launch date time fall,FITNESS
sales summary selfmotivated individual offering strong work ethic determination complete tasks timely manner accurate detailoriented extensive bookkeeping clerical knowledge highlights accounts receivable professional effective time management knowledge sap excellent managerial techniques expert customer relations adp sap microsoft word excel outlook quickbooks accomplishments reduced open invoice cycle time 90 days 10 days developing new dispute reporting procedures experience 042016 current sales company name city state sold auto home renters motorcycle policies cross selling current new customers followed current old customers ensure happy services 012015 032016 service adminbookeeper rush enterprises company name city state match coded paperwork invoices departments assisted managers hiring procedures screening candidates coordinating interviews assisted new hire paperwork benefit packages i9 forms ordered parts delivered well handled month end year end closing audits responsible continuing education training certification new experienced employees filed invoices paperwork needed processed peterbilt cummins warranty claims handled paccar roadside invoices reconciled vendor statements checked accuracy assisted month end close filed daily cash sales summary sheets processed new hire drug screen paperwork needed performed daily reports four different locations units areas contacted several vendors units due service non payments handled inventory two locations input sap system 122014 022015 inventory control specialist company name city state responsible ensuring inventory production quality efficiency levels implementing corrective action required prepared shipping documents products scheduled ship ie fed ex ups monitored inventory controls ensure adequate product supply levels maintained distribution reports logs well sales collections company 062008 112014 agency support specialist company name city state rated sales quotes including flood home auto motorcycle boat travel trailers seven different companies see rate best fit customers needs wants handled escrowed accounts sold auto home commercial policies nationwide progressive hartford customers depending needs performed cold calling internet leads expertise resolving escalated customer issues handled commercial auto business calls insured needing certificate liability adding additional insured policy handled accounts escrowed verified accounts education 2017 bba accounting university texas permian basin city state united states accounting skills accounts receivable adp closing cold calling customer relations inventory managerialexcel mail office outlook microsoft word month end close policies quality quickbooks safety selling sales sap shipping time management,SALES
support technician education bachelor science may 2014 william woods university city state gpa gpa 34 management information systems gpa 34 summary experience networkhardwareoperating system troubleshooting web page design pc assembly technical supportand customer service analytical helpdesk technician adept resolving complex issues critical thinker addresses customer support issues quickly consistently exceeds performance standards experience support technician 122014 current company name city state provide technical assistance support incoming queries issues related computer systems software hardware respond queries either person phone vast troubleshooting capabilities ios train computer users maintain daily performance computer systems process average 1520 inbound outbound technical support calls daily network assistant intern 012014 052014 company name city state assisted university network administrator daily tasks including wireless vdi patchwork network infrastructure hardware management server room operations technology assistant intern 082013 052014 company name city state maintained 489 page university website managed completed daily work orders university help desk attended weekly administrative technology meetings relating technology problemssolutions manageddeployed hardware software student body well faculty projects project leader projects website developmentbusiness communicationsadvanced webentrepreneurshipdatabase managementprojectmanagementmis capstonesystems analysis designed multiple websites using wordpress expressions web compiled developed new accounting financial tracking system used small medium firms worked multiple clients design develop websites converted desktop websites mobile using various tools created documentation manual business clients developed administered usability tests quality customer assurance summary skills sharepoint cisco telephony tools bomgar visio que monitoring sap active directory mobileiron hpsm ios activites captain 4years collegiate basketball active member swat student website advancement team active member student academic advisory council 100 hours community service secret santa reading books 5 grade schools volunteered 5 summer camps participated salvation army food drive yearly donator good homeless shelters honors accomplishments trio scholarship 1 2 awarded 500 students lead scholarship leading educating achieving developing potential award belief continued growth dedication potential future success juco allamerican male athlete year academic allconference ic3 internet computing core certification,INFORMATION-TECHNOLOGY
software developer professional summary enthusiastic computer engineer eager contribute team success hard work attention detail excellent organizational skills technical professional complete understanding entire software development life cycle respectful selfmotivator gifted finding reliable solutions software issues experienced c python html sql nodejsjavascript working knowledge restful api design implementations fluent english turkish accustomed working crosscultural global teams skills c html css javascript 5 years experience sql 5 years experience python matlab mongodb tableau node js frameworks net devexpress tensorflow keras scikitlearn pandas nltk search engine optimization net api css clients database development designing english html image processing javascript leadership marketing matlab c office windows project management speaker python sales search engine optimization spanish sql system architecture turkish user interface web site written work history software developer 122015 current company name – city state project tasked design internal marketing system using csql htmlnet devexpress amazonwalmartebay shopify apis integrated system records end end process scalable system architecture support highavailability internet site various internal applicationswas key responsibilities integration marketplace apis coordinated project management staff database development timelines project scope revised modularized updated old code bases modern development standards authored code fixes enhancements inclusion future code releases patches successful launch applications enabled company growth 30 computer engineer intern 062013 092013 company name – city tested user interface web site provided feedback increase user satisfaction reduce reaction time improve site mappings executed performance testing internal applications documented results maintained logs computer engineer intern 062012 092012 company name – city team created application turkish patent trademark office using matlab c sql html responsibilities within team developed faq support part web site researched various studies recommended alternate algorithms image processing increase accuracy speed tested documented prototypes standard products maintained positive work atmosphere building relationships coworkers customers clients management projects question answering system sole resource project created windows application phyton covid19 related questions using bert elmo language models frameworks pandas tensorflow nltk data visualization tool objective project analyze communication structures employee relationships suspicious transactions designing implementing data visualization tool dataset included vast challenge 2019 dataset 100000 data frameworks flask pandas language phyton responsibilities data cleansing data categorization data visualization leadership able get insight growth sales costs make decisions towards better performance preassess melanoma objective project create system could preassess malignant melanoma using matlab language image processing algorithms system trained images malignant healthy images responsibilities included development testing training user interface responsibility team member system enabled users seek healthcare earlier stages melanoma education expected 062021 rowan university city state bachelor science computer engineering 062015 selcuk university city master science state work history software developer 122015 current company name – city state project tasked design internal marketing system using csql htmlnet devexpress amazonwalmartebay shopify apis integrated system records end end process scalable system architecture support highavailability internet site various internal applications key responsibilities integration marketplace apis coordinated project management staff database development timelines project scope revised modularized updated old code bases modern development standards authored code fixes enhancements inclusion future code releases patches successful launch applications enabled company growth 30 computer engineer intern 062013 092013 company name – city tested user interface web site provided feedback increase user satisfaction reduce reaction time improve site mappings executed performance testing internal applications documented results maintained logs computer engineer intern 062012 092012 company name – city team created application turkish patent trademark office using matlab c sql html responsibilities within team developed faq support part web site researched various studies recommended alternate algorithms image processing increase accuracy speed tested documented prototypes standard products maintained positive work atmosphere building relationships coworkers customers clients management projects question answering system sole resource project created windows application phyton covid19 related questions using bert elmo language models frameworks pandas tensorflow nltk data visualization tool objective project analyze communication structures employee relationships suspicious transactions designing implementing data visualization tool dataset included vast challenge 2019 dataset 100000 data frameworks flask pandas language phyton responsibilities data cleansing data categorization data visualization leadership able get insight growth sales costs make decisions towards better performance preassess melanoma objective project create system could preassess malignant melanoma using matlab language image processing algorithms system trained images malignant healthy images responsibilities included development testing training user interface responsibility team member system enabled users seek healthcare earlier stages melanoma publications english science technology engineering mathematics university virginia darden school business getting started agile meets design thinking university pennsylvania biology meets programming bioinformatics beginners coursera course certificates languages fluent written spoken english spanish b1 level native speaker turkish skills c html css javascript 5 years experience sql 5 years experience python matlab mongodb tableau node js frameworks net devexpress tensorflow keras scikitlearn pandas nltk search engine optimization net api css clients database development designing english html image processing javascript leadership marketing matlab c office windows project management speaker python sales search engine optimization spanish sql system architecture turkish user interface web site written,AGRICULTURE
customer relations specialist summary obtain position company offers chance utilize call center customer service skills best ability well opportunity advancement competitive salary highly personable call center representative experience customer service collections call center operations accomplishments reached monthly sales goals several occasions experience customer relations specialist january 2015 current company name city state provide honda clients resource register concerns complaints request assistance outlined owners manual ensure best possible outcome respond client questions concerns provide solutions whenever possible professional helpful knowledgeable timely manner accurately capture document client information support voice client executive reporting program improvement customer service representative april 2014 october 2014 company name city state customer service position receives processes calls customers serves endtoend point contact customers resolves customer issues collaborates team customer service representatives meet overall call center objectives enhance customer service function exceed customers expectations customer service representative august 2013 january 2014 company name city state received made outbound calls regarding title loans assisted customers making payments provided payoff quotes granted extensions due date changes explained loan contract simple interest loans work customers provided excellent customer service call center representative may 2012 august 2013 company name city state responded high volume inboundoutbound calls providing customers accurate account information process payments transfer calls proper department document account accurately timely matter provided excellent customer service customer service representative december 2010 march 2012 company name city state received inbound calls customers directv satellite service assist setting orders move service new locationaddress assisted customers paying bills account changes tech support billing questions provide general information directv upsold products services customers eligible upgrade dispatcher march 2010 december 2010 company name city state dispatched service calls internalexternal service contractors starbucks coffee company regards servicing coffee machines break operational answered incoming calls technicians checking inout service calls approving site limit increases following starbucks store managers verify work completed issue resolved duties include customer service data entry customer care rep february 2009 january 2010 company name city state received high volume incoming phone calls responded inquiries manner meets high quality productivity performance standards sell upgrade company core products accordance company requirements customer needs save customers disconnecting services whenever possible provided information regarding products services billing repair collections respond types inquiries respond customer complaints professional manner attempt resolve complaints successfully accordance established guidelines informed supervisionmanagement unresolved complaints attempt troubleshoot customers service problems schedule field service calls necessary schedule customer appointments accordance established procedures document customer transactions accurately acsr teller april 2007 february 2008 company name city state direct supervision processes customer transactions within established guidelines identifies makes sales referrals recommends alternate channels crosssells bank services products wells fargo partners provides excellent customer service duties may included safe deposit merchantvault atm processing bonds coupons foreign currency night drop service specialist august 2005 march 2007 company name city state responsible assisting stranded motorist need roadside assistance fast paced call center environment responding 200300 calls average daily bases talk time last longer 23 minutes also responding incoming member requests emergency road service includes accurately recording event effectively resolving member concerns appropriately setting member expectations accordance membership benefits duties included selling memberships new members skills type 50 wpm ms word dispatching data entry customer service cashiering sales call center excel education high school diploma general studies crenshaw high school city state general studies,AUTOMOBILE
information technology specialist experience information technology specialist january 2012 company name specialist project engineer december 2009 current city state us army information systems engineering command usaisec projects involving large complex data networks telecommunications systems assigned fort huachuca engineering directorate usaisec develop manage coordinate implementation network communications local area networks lans visual information systems vis information technology infrastructure projects project manager lead engineer directed managed efforts five person integrated product team ipt implement 25 million infrastructure new command control communications computers c4 facility joint special operations command jsoc ft bragg nc provided daily project coordination oversaw development technical requirements system design plan associated contract documents design drawings 35000 sf building reviewed building construction design drawings consolidated design change input requests customer team members provided justification proposed design changes building modifications ensure infrastructure installed according technical specifications applicable security standards customer requirements requests building design changes us army corps engineers usace provided technical oversight project represented jsoc isec project meetings usace project stakeholders technical requirements project scheduling updates resolve controversial project issues created project integrated master schedule ims identify manage resources project documentation deliverables developed accurately ensure system reliability operability maintainability support army base realignment closure brac process performed duties project coordinator 19 million brac mandated army central command arcent headquarters relocation arcent relocation project leader identified analyzed requirements assigned reviewed work exercised full control planning development implementation assigned tasks integrated product team ipt obtained contract engineering services developing acquisition requirements package arp participated source selection evaluation board sseb activities prepared statements work sows procurement data packages evaluated contractor work performance provided monthly performance report contracting office weekly project status updates isec management provided financial resource planning execution tracking include manpower temporary duty tdy acquisition resource requirements judiciously expended project resources determined priorities worked within resource allocation limits fiscal law existing policy completed required contract modifications list materials loms major item list materials miloms well independent government cost estimates igces required integrated various subsystems based system dependencies technical adequacies customers need conducted technical reviews proposed test plans monitored system acceptance testing sat vis systems proposed solutions faults identified sat ensure continuity new existing systems compliance user requirements systems integration analyst july 2009 december 2009 company name city state supervisor randy devine 520 4593174 systems integration analyst responsible contract information technology engineering services support us army information systems engineering command usaisec developed facility design criteria fdc system design plans sdps engineering installation packages eips list materials loms acquisition documentation complex projects according user requirements worked government subcontractor personnel provided guidance oversight project document development validation us army forces command forscom us army reserve command usarc brac relocation provided engineering procurement installation cutover testing requirements high frequency hf ultra high frequency uhf radio systems antennas support command control communications computers intelligence information technology c4iit systems project reviewed project documentation ensured contract deliverables complete delivered accurately time specified acquisition requirements package arp april 2001 september 2009 company name functional area expert command controlsierra vista arizona supervisor robert kessler 520 4170959 communications engineer supporting us army information systems engineering command usaisec providing engineering services form quick reaction engineering engineer furnish install test efit total communications functionality multiple command control c2 facilities provided qa qc checks acceptance testing various projects involving c2 facility upgrades well command headquarters relocations provided engineering support us southern command southcom headquarters relocation project include developing fdc part designbuild contracting process usace developed sdp lom cost estimates test plans radio satellite systems copper fiber cable plant lightning protection systems grounding bonding shielding systems related infrastructure defense threat reduction agency dtra relocation project provided onsite engineering support voice data visual information systems installed united states army south usarso headquarters installation management agency ima fort sam houston texas provided detailed engineering design installation briefing display facilities bdf conference rooms command center areas telecommunications rooms trs open office areas conducted qa qc checks testing defense red switch network drsn global command control system gccs unclassified local area network niprnet secret local area network siprnet sensitive compartmented local area network sci lan administrative telephone system visual information systems assisted usaisec force projection engineering directorate 1st signal brigade personnel design installation c2 facility upgrade 19th theatre support command south korea performed site surveys gathered user requirements several staff directorates operational elements within command developed sdp eip loms upgrade global command control system gccs communications systems well administrative tactical voice systems provided engineering support development c2 facility us army central command uscentcom headquarters foreign coalition forces doha qatar support operation iraqi freedom efforts included various secure voice data visual information systems critical command center operations supervised assisted routing termination acceptance testing fiber optic cat5 cabling voice data systems related telecommunications equipment infrastructure education bachelor science bs information technology 2005 university phoenix gpa gpa 367 information technology gpa 367 associates applied science aas electronic technology 2003 cochise college gpa gpa 40 phi theta kappa electronic technology gpa 40 phi theta kappa associate general studies 2001 ags cochise college gpa gpa 40 phi theta kappa general studies gpa 40 phi theta kappa skills administrative analyst army agency cable cabling cat5 documentation engineer engineering support financial functional government ims information systems information technology local area networks local area network lans lan law materials meetings office network networks personnel procurement project leader project coordination qa quick radio routing sat scheduling supervisor surveys switch system design systems integration telecommunications telephone theatre uhf ultra high frequency upgrades upgrade validation vista voice data,INFORMATION-TECHNOLOGY
accountant summary personable education professional driven inspire students achieve personal academic success highlights knowledgeable quickbooks sql sap as400 highly proficient microsoft office including microsoft word ppt microsoft excel ii access iii experience november 2013 current company name city state accountant sources items compilation vendor information bidding processes selected preferred vendors based competitive pricing products liabilities payment terms etas creates auditing processes inventory management selects bank statements randomly ensure disbursements authorized signed two individuals ensures three way matches requisitions purchase orders good receipts performs data analysis bank statements ensure reconciled items processed timely manner audits database demographic better understand clientele company maximize customer satisfaction level completes monthend journal entries monthend reports prepares bank reconciliations ensures reconciling items resolved timely manner organizes monthly quarterly annual financial statements september 2010 may 2013 company name city state qamobile software tester worked specifically different accounting business software including french ones audited testing process enhance quality cycle time effectiveness accuracy identified correctness completeness security quality various accounting packages isolated reported localization functional bugs certification programs developed test plans organize lead testing activities new existing releases conducted regression security smoke testing april 2006 january 2010 company name city state procurement specialist served lead buyer sixteen plants across united states canada interacted french plants located french speaking regions montreal quebec viau etc selected preferred vendors based competitive pricing products liabilities payment terms etas handled customer service management crm inquiries clients vendors performed monthly audits ensure requisitions purchase orders accuracy reviewed audit results clients team members improve productivity affectivity provided daytoday management sourcing initiatives within crossfunctional team ensured threeway matches requisitions purchase orders good receipt utilized strategic sourcing approach create operation processes clients vendors handled new clients implementations integrations trainings legacy as400 systems sap oversaw highpriority accounts considered opting contracts worked individual basis meet exceed expectations prepared bid requirements solicited responses analyzed responses prepared recommendations negotiated contracts enhance efficiencies reduce costs administered back order reports plants expedited customer requests needed august 2005 april 2006 company name city state freight planning contact provided export documents dupont international hazardous department coordinated logistic arrangements porttoport port point point point managed clients travel arrangements south america europe asia conducted itinerary changes clients port destination points coordinated logistic arrangements providing customer services timely communications responded resolved request inquiries internal external teams education 5 2015 la salle university city state fraud forensic accounting fraud forensic accounting 5 2011 university phoenix city state accounting mba accounting 5 2005 pennsylvania state university city state business economics international business french structural economics international relations bachelor science business economics international business french structural economics international relations 5 2005 paris chamber commerce city france 12 2011 fma institute city state certified nonprofit accounting professional cnap languages fluent french skills accounting approach as400 auditing bank reconciliations competitive contracts crm clientele clients customer satisfaction customer services customer service data analysis database financial statements french fluent french functional inventory management access iii microsoft excel ii microsoft office microsoft word pricing processes speaking quality quickbooks reconciling sap sql strategic travel arrangements,ACCOUNTANT
softlines manager summary experienced retail sales manager known hiring training solid longterm staff adept problem solving posses strong background visual merchandising visual merchandise experience softlines manager march 2011 current company name city state managed sales performance footwear apparel associates meet sales margin goals implemented game plans apparel footwear departments maximize sales interviewed hired trained essential staff granted title store human resource adviser issue appropriate counceling store associates apparel sales leader december 2006 march 2011 company name city state assisted store management team general supervision store accordance company policies procedures implemented merchandise presentation standards signage apparel department meet company standards maximized profits supporting company standards selling customer service educated new staff merchandising selling standards dicks sporting goods nike brand coordinator october 2005 december 2006 company name city state encompassed nike brand image ensuring highest standards visual presentation times introduced new product lines highlighting features benefits coached inspired store associates maintain nike retail presence increased profitability sales average 4 yearly education high school diploma general studies 2000 mount everett regional high school city state usa professional recognitions shrink defender month august 2008 july 2009 december 2010 february 2011 april 2014 enforcing company policies procedures ensure protection company assets skills master executing enhancing gameplans proficient opening closing store procedures including cash office execution,APPAREL
teacher professional summary savvy teacher superb problem solving seo analytics microsoft office skills reliable organized personable core qualifications microsoft office advanced problem solving clientfocused innovative customer serviceoriented 58 wpm typing speed resultsoriented seo analytics quick learner computer proficient filerecords maintenance teamplayer accurate detailed experience teacher 122014 current company name city state applied positive reinforcement method redirect negative behaviors conducted small group individual classroom activities based differentiated learning needs wrote daily weekly lesson plans supported students developing strategies individual needs classroom group dynamics developed implemented interesting interactive learning mediums increase student understanding course materials assisted four six students per station small group learning periods supplied oneonone attention student maintaining overall focus entire group paraprofessional 012014 122014 company name city state helped prepare daily lesson plans activities lessons applied positive reinforcement method redirect negative behaviors observed students supply teachers feedback regarding potential learning blocks opportunities support assisted four six students per station small group learning periods supplied oneonone attention student maintaining overall focus entire group substitute teacher 092013 012014 company name city state supported students developing strategies individual needs classroom group dynamics physically verbally interacted students throughout day keep engaged encouraged students understanding helpful others communicated effectively educators various grade levels customer solution specialist 072012 062014 company name city state answered customers questions addressed problems complaints person via phone educated customers product service offerings offered exceptional customer service differentiate promote company brand collaborated customer service team members give exceptional service throughout entire shopping purchasing experience built customer confidence actively listening concerns giving appropriate feedback offered direction gave constructive feedback motivate team members marked clearance products updated price tags maintained knowledge current promotions policies regarding payment exchanges security practices operated cash register process cash check credit card transactions helped customers select products best fit personal needs teacher 052013 082013 company name city state applied postitive reinforcement method redirect negative behaviors conducted small grooup individual classroom activities based differeniated learning needs wrote daily weekly lesson plans supported students developing strategies individual needs classroom group dynamics developed implemented interesting interactive learning mediums increase student understanding course materials server 072011 072012 company name city state accepted payment customers made change necessary apportioned served food facility residents employees patrons assisted diners seating needed checked patrons identification ensure met minimum age requirements consumption alcoholic beverages cleaned maintained beverage area display cases equipment order transaction area cleaned bars work areas tables cleaned spilled food drink broken dishes removed emply bottles trash sales representative 052008 082011 company name city state answered customers questions addressed problems complaints person via phone educated customers product service offerings offered exceptional customer service differentiate promote company brand collaborated customer service team members give exceptional service throughout entire shopping purchasing experience built customer confidence actively listening concerns giving appropriate feedback offered direction gave constructive feedback motivate team members marked clearance products updated price tags maintained knowledge current promotions policies regarding payment exchanges security practices operated cash register process cash check credit card transactions helped customers select products best fit personal needs sales representative 052011 072011 company name city state answered customers questions addressed problems complaints person via phone educated customers product service offerings offered exceptional customer service differentiate promote company brand collaborated customer service team members give exceptional service throughout entire shopping purchasing experience built customer confidence actively listening concerns giving appropriate feedback offered direction gave constructive feedback motivate team members marked clearance products updated price tags maintained knowledge current promotions policies regarding payment exchanges security practices operated cash register process cash check credit card transactions helped customers select products best fit personal needs librarian associate 092010 052011 company name city state maintained inventory contents rare books archives collections reshevled books maintain neat tidy reading area monittored lending reserved course materials troubleshooted technical problems library computers technology answered patrons questions circulation desk enforced circulation policies procedures maintained complete accurate records library transactions barista 072007 082007 company name city state accepted payment customers made change necessary apportioned served food facility residents employees patrons assisted diners seating needed cleaned maintained beverage area display cases equipment order transaction area cleaned bars work areas tables cleaned spilled food drink broken dishes removed empty bottles trash education bachelor arts history social studies education may 2012 longwood university city state united states history social studies secondary education minor anthropology virginia florida professional teaching license skills organizational skills problemsolving customer service people person active listener,TEACHER
finance manager summary detailed oriented finance manager adapt meeting dealership customer expectations proven top producer track record least 15 years automotive fi department consistently exceed monthly goals dealership top producer past dealership employment maintaining csi scores company standards excel accurately timely funding paper contracts econtracting well trained menu selling vehicle service contracts maintenance aftermarket products compliant skilled tracking customer balances approving loan applications verifying customer information specialize establishing productive relationships customers seeking finance options looking forward harnessing existing skills aligning company long term success upward mobility highlights solid knowledge financing procedures credit options within auto industry ability offer variety financing options customers adapt effectively supervising smaller larger staffs ability establish maintain updated customer database proficient working well independently team environment extensive internal external communication organizational skills accomplishments top finance manager year past 2 years 2002 salesman year 2003 closer year presented rolex watch top producer salesman sales manager provide numbers review averaging 2000 gross profit per unit sold hit mandatory penetrations every month experience finance manager 082012 current company name city state develop loan packages lenders maintain accuracy paperwork analyze credit reports verify customer employment financial data fiscal statements offer vehicle financing insurance customers providing thorough explanation aftermarket products extended warranties complete explanation manufacturer dealership service procedures policies seek new lending institutions maintain good working relationships secure competitive interest rates financing programs maintain profitability finance department controlling expenses maintain excellent customer satisfaction rating submit paperwork obtain approval finance sources finance deals work sales manager secure reasonable profit every sale check paperwork correct title lien information taxes etc establish meet monthly objectives verify insurance customers agents obtain deposits verify trade payoffs negotiate financial institutions get deals financed funded prepare submit dmv documentation proficient use auto dealer software karpower dealerclick reynolds reynolds handle cash checks credit card payments house financing well daily transactions understand comply federal state local regulations affect new usedvehicle finance departments preformed administrative functions handling phones filing faxing copying data entry prepare contracts warranty forms facilitated dmv paperwork products sold included alarms lojack warranties maintenance contracts fuel savers etc familiar loan structures rates bank programs finance directorsales manager 092006 072012 company name city state top nationwide numbers sales desk finance established maintained monthly forecasted income penetration levels customer satisfaction index csi scores oversaw dealerships customer loan origination approval process maintaining strong relationships prime subprime lenders generated monthly quarterly year end reports ensured dealership processes procedures followed analyzed credit reports verify customer employment financial data fiscal statements offered vehicle financing insurance customers provided thorough explanation aftermarket products extended warranties complete explanation manufacturer dealership service procedures policies maintained profitability finance department controlling expenses maintain excellent customer satisfaction rating established maintained good working relationships several finance sources factory otherwise submitted paperwork obtain approval finance sources finance deals checked paperwork correct title lien information taxes etc established met monthly objectives verified insurance customers agents obtained deposits verified trade payoffs negotiated financial institutions get deals financed funded prepared submitted dmv documentation proficient use auto dealer software karpower dealerclick reynolds reynolds understood complied federal state local regulations affect new usedvehicle finance departments familiar loan structures rates bank programs managed finance department responsible dealership contractually legally compliant worked directly manufacturer insure compliance training implemented compliance dmv contract law implementing training finance staff maintaining incredible profit center dealership sales manager 052001 092006 company name city state high volume dealership selling 250300 cars month managed team 68 salesman motivated trained set goals forecasted goals objectives department strived meet established recommended sales profit objectives established personal income goals consistent dealership standards productivity devised strategy meet goals stayed abreast incoming inventory features accessories etc benefit customer attended managers meetings training requested reviewed analyzed actions end day week month year determine better utilize time plan effectively knowledge federal state local laws govern retail auto sales interacted departments realize customer satisfaction goals recruited hiredmanaged monitored performance vehicle sales employees supervised efforts salesperson enhance image customer satisfaction ratings dealership monitored analyzed salespeoples performances assisted salespeople closing deals communicated salespeople ensure dealership policies procedures understood followed maintained timely owner followup system ownerceo 071995 052001 company name city state founded successfully developed midlevel nutritional internet business marketing advertising performed accounting functions accounts payable accounts receivable invoicing monthly account reconciliation bank deposits website development handled bill collections credit inquiries arranged conducted staff meetings managed employees staff domestic international shippingpackaging responsible maintenance equipment company vehicles skills career minded personality expertise sales management strong communication customer service skills experience creating positive sale environment finance director experience strong attention detail follow skills administrative duties preparing contracts account reconciliation accounts payablereceivable credit ecommerce invoicing marketing windows applications organizational skills public relations website development web marketing education businessmarketing businessmarketing business administration 1985 coeur dalene high school businessmarketing businessmarketing business administration business administration businessaccounting 1987 north idaho college business administration businessaccounting businessaccounting trend business college businessaccounting graduated honors,FINANCE
store manager summary energetic versatile professional seeking utilize expand existing retail management skills growth oriented company professional sales manager experience coordinating wide range business activities fastpaced sales environment self motivated experienced prioritizing projects achieving results strong understanding sales merchandising customer service strategies strong communicator excellent work ethics ability continuously acquire new skills highlights established track record exceptional sales results goaloriented staff developmenttraining recruiting interviewing energetic excellent communication skills exceptional multitasker teamoriented accomplishments awarded “ top sales manager year ” 2010 exceeded sales management goals 10 quarterly basis led promotion district sales manager within 7 months created strategies grow customer base resulted increased monthly sales managed successful sales team 20 members consistently exceeded sales goals month experience store manager january 2011 january 2014 company name city state responsible store operations including hr recruiting training sales customer service lead team effectively trough period transition small large square footage location emphasis maintaining excellent standards motivate team achieve kpi goals develop team trough coaching provide superior customer service differentiate boutique attract new customers continue build loyal customer base use strong merchandising skills implement visual directions drive sales community outreach fashion shows achieve kpi attract new customers j jill store upscale womens apparel specialty retailer store manager training store manager district manager january 2000 january 2010 company name city state effectively lead motivated developed store teams strengthen brand loyalty trough exceptional customer service facilitated ongoing training team members successfully drive sales achieve personal store sales goals implemented visual merchandising directions used strong merchandising skills drive sales controlled payroll exceeded shrinkage goals supporting company loss prevention program accountable experienced hr processes recruiting hiring performance appraisals coordinated community outreach supervised quarterly instore events contributed developing new store manager training program training followup new store managers new store management teams traveled new markets across country assist new store openings training new staff victorias secret upscale womens lingerie specialty retailer shop director regional trainer january 1991 january 2000 company name city state shop director must win store annual volume 35 million provided leadership direction staff 35associates including management achieve must win top stores company focus training maintaining excellent customer service skills motivate team increase productivity consistently meet exceed personal store goals major visual merchandising set promotions biannual sales maintained payroll loss prevention program monitored expenditures midwest regional trainer new management sales customer service store operations visual merchandising actively represented stores conferences events department assistant manager january 1990 january 1991 company name city state coats suits dresses lingerie responsible training developing staff 20 sales associates increase achieve sales goals trough developing sales techniques maintaining superior customer service supervised department operations provided direction including visual presentation standards developed weekly schedule managed payroll coordinated instore special events education bachelors degree business management accounting uvt college economics city romania business management accounting yearly coaching communication team building visual merchandising seminar winner 1st place take 5award credit cards opened year 2000 trough 2010 affiliations winner 2005 trough 2008 best ads average dollar sale highest increase ly winner best upt unit per transaction award 2005 trough 2008 winner multiple guest service awards skills bi coaching conferences credit excellent customer service customer service direction special events fashion focus hiring hr team building leadership loss prevention director merchandising win 2000 payroll performance appraisals processes recruiting sales trainer,APPAREL
sales summary adaptable extensive experience material handling inspections shipping receiving well sales focused continual process improvement cost reduction highlights self motivated problem solver safetyoriented multitasker background shipping receiving accuracy excellent communication skills 5 years forklift experience accomplishments developed layout plan sequences improve operational efficiency prepared pallets following prescribed stacking arrangement properly tagging pallets used propane forklift load trailer warehouse trained numerous employees day day jobs warehouse environment proposed initiated filing system mcjunkin redman corporation established cohesiveness sales team warehouse team mcjunkin redman corporation supported previous employers policies procedures safety rules proficient accuracy production experience sales july 2013 october 2015 company name city state averaged 50 hours per week 2178 per hour developed tool track monitor personal sales opportunities deals progress finished contracts took daily inbound calls keyentered orders faxes backorders credit memos assigned accounts clients consistently met exceeded department expectations productivity accuracy levels participated various incentive programs contests designed support achievement production goals developed spreadsheets track bimonthly billings client proposals contracts subcontracts subcontractor licenses warehouse lead repdriver january 2011 july 2013 company name city state averaged 50 hours per week 1800 per hour supervised material flow storage global order fulfillment 5 years forklift driving experience stand sit lifts maintained accurate stock records schedules unloaded picked staged loaded products shipping oversaw special orders afterhours urgent shipping jobs reported inventory balances cycle counts erp wms systems entered data sims load manipulate data produce reports oversaw warehousing storage practices housekeeping transported goods racks shelves vehicles installed protective bracing padding strapping prevent shifting damage items transport installed protective bracing padding strapping prevent shifting damage items transport worked rapid pace meet tight deadlines verified recorded count condition cargo received removed pallets freezer boxes damaged products returning trailers banded wrapped packaged cleaned equipment operated powered lift trucks floor sweepers pallet jacks forklifts safely 0 incident rate used propane forklift load trailer warehouse loaded flat bed forklift hand truck followed proper selection procedures established company coordinated daily delivery schedules based customer schedules peak delivery times alternate routes obtained maintained proper delivery authorization pickup documentation conducted daily dot pretrip inspections according set checklist maintained records required compliance state federal regulations interacted customers vendors friendly timely manner transported freight origin destination safe timely manner checked load accuracy stability trip receiving stocker inventory assistant september 2007 november 2010 company name city state average 50 hours weekly 1300 per hour verify orders ability interpret instructions specifications work orders process inbound shipments stock using forklift quickly efficiently incheck truckload shipments using mds apply evaluate techniques identification issues concerning efficiency effectiveness quality assurance procedures perform procedure functions ensure utilization proper methods duties included conducting audits inspecting devises development planning programming budget execution processes provide assistance advice resolve complex quality assurance effectiveness problems accurately established priorities general procedures use planning daily workload present information orally writing extensive knowledge product characteristics production maintenance repair methods processes knowledge standard safety health practices established policies procedures interpreting applying specifications technical data regulations policy guideline materials conducted studies investigations problem analysis developing logical documented recommendation truck loadercase pack repack august 2006 september 2007 company name city state average 4550 hours weekly 1600 per hour implemented strategic shipping policies achieve long shortterm sales targets inspected product load accuracy safely transported around warehouse loaded trucks proficiently accurately cross trained several different departments unloaded picked staged loaded products shipping transported goods racks shelves vehicles followed proper selection procedures established company worked rapid pace meet tight deadlines education high school diploma general 2004 ardmore high school city state usa gpa gpa 3 general member football basketball teams gpa 3 university center southern oklahoma ardmore ok usacompleted semester university prairie view university prairie view tx usacompleted one semester university university central oklahoma gpa gpa 5 edmond ok usacomplete one full year university gpa 5 professional affiliations ymca volunteer coach basketball skills dependable learns new job assignments quickly 8 years warehouse shipping receiving manufacturing distribution 2 years sales experience,SALES
business banking specialist summary topperforming professional 6 years experience banking finance seeking take next step career regional banking branch manager 2 prior experience role business advocate basic knowledge understanding retail andor small business products strategies knowledge understanding mortgage industry retail banking operations experience sourcing small business clientele ability provide exceptional customer satisfaction retain grow customer banking relationships skills microsoft excel microsoft word microsoft outlook languages fluent english spanish reading writing experience 012016 current business banking specialist company name city effective organizational multi tasking prioritizing skills excellent verbal written interpersonal communication skills proficient proactively sourcing acquiring building maintaining relationships customers colleagues high motivation ability successfully meet individual team goals ability work independently without supervision basic microsoft office word excel outlook skills 012014 012016 personal banker company name city experience leading participating events activities local networks professional organizations chamber commerce professional business groups overseen branch platform teller side management making sure customer experience top mind times mitigating losses risks branch coaching moment conducting bankers tellers dbes providing constructive feedback peers partner branch manager service manager coach mentor team members conducting morning huddles meeting go updates options improve customer experience present conversation button customers covering branches management branch attending business hubs every thursdays responsible satisfying customer service needs assist succeeding financially quality retail product sales referrals performs wide range services including exercising excellent customer service customer interactions following teller referrals primary functions surround proactively servicing massmarket customers referring customers areas bank complex products services ability speak clearly succinctly accurately using pleasant tone using common conversational courtesies attending business hubs every thursday business partners fellow team members part business advocate role call assigned business leads attend feet street every thursday introduce local businesses experience interacting positively difficult hostile customers providing notary service customers non customers building long term relationships customers deepens understanding customers financial needs provides professional suggestions stay within store policy procedure mitigating losses provide personal financial counseling assist lending services build relationships existing customers sustain high satisfaction ratings retention review approve checks cashing answer questions accounts loans statements assist customers loan account application process 012013 012014 lead teller company name city manage tellers work flow ensure success daily cash balancing building great rapport customers meeting referral sales goals maintaining ethical positive work environment requires little supervision juggle variety tasks including exercising excellent customer service customer interactions managing resolving customer conflicts follow procedures minimize errors reduce fraud provide customers new products services help succeed financially create train coach successful service sales team ensure compliance audit operational regulations guidelines bank support service manager daily operational tasks assisting resolving difficult customer service issues quick professional results education training high school diploma math university california riverside city state united states skills customer engagement clerical support ability interact effectively diverse group individuals various ages excel interfacing others levels ensure organizational goals attained proactive approach build long lasting customer relationships expanding client portfolios possess excellent interpersonal analytical organizational skillsexcel within highly competitive environment effectively managing training motivating diverse team excellent working knowledge using ibm mac systems microsoft excel microsoft word microsoft outlook fluent english spanish reading writingbeing recognize merchant manager retail small business credit consultant payroll partner numerous times nominated searching stars attending dinner ceremony notary public activities honors honor society,BANKING
consultant objective enthusiastic pharmacist variety experience community pharmacy including compounding managerial experience enjoys multitasking working healthcare professionals insurance providers ensure optimal patient outcomes thrives working team environment provide efficient positive patient experience licenses good standing texas idaho state boards pharmacy certified immunizer professional experience 092016 current consultant company name city state experience achc accreditation compounding product development pharmacy workflow solutions marketing strategies insurance billing knowledge including specialty medications expertise state board inspections license reciprocity process 022016 082016 pharmacist charge company name city state set newly purchased pharmacy specialized nonsterile compounding created logical efficient system process prescriptions compounding product verification shipping arrangements developed many compounded medications topical analgesics scar diminishing creams variety metabolic supplements enjoyed managing team promote positive efficient work environment 102015 022016 staff pharmacist company name city state gained initial nonsterile compounding experience involved processing verifying prescriptions product verification learned record keeping compounding ingredients batch patient specific compounding worked create optimal workflow product marketing develop business 062012 102015 staff pharmacist company name city state pharmacist diverse experience within company staffed high volume 24 hour store clinic store staff pharmacist helped manage operations participated drug utilization review medication therapy management multiple stores promoted immunizations enjoyed patient interaction counseling skills pharmacy operations prescription compounding dispensing inventory control nonsterile compounded medication development business development team building patient counseling microsoft office intercom plus bestrx education training 2012 doctor pharmacy university incarnate word city state 2003 bachelor science economics texas university city state,CONSULTANT
construction project manager professional summary highly motivated determined individual seeking fulltime position previous financial purchasing construction project controlling experiences drive corporations goals toward success core qualifications proficient following software business applications sap pdm autocad dwg trueview hyperion financial manager sage timberline quickbooks word excel including vlookup pivot tables macros access powerpoint project outlook visio concerto illustration imaging page layout applications illustrator photoshop imageready adobe reader adobe acrobat kpt vector tools experience construction project manager april 2015 current company name city state created analyzed implemented project definitions schedules budgets scopes work objectives multiple programs new construction projects developed project timelines execution strategies effectively match client expectations deadlines still maintaining profitable gross margin 30 actual cost final invoicing simultaneously managed multiple construction projects service events tours involving launch new programs construction projects refurbishment existing inventory integration new graphics components configurations presaleproposal execution completion onsite duties included site staffing oversight install dismantle well ensuring compliance tradeshow regulations issued work orders shop production consistent signed quote budgetary guidelines effectively converting selling language quotework tasks production language garnered extensive knowledge areas general construction metal fabrications electrical knowledge theatrical commercial lighting paint systems special finishes digital photographic processes graphic production draw perspectives union jurisdictions estimating techniques pricing costing principles purchasing processes financial reporting project controller accountant intern november 2014 march 2015 company name city state managed project controller duties including developing project budgets analyzing project costtorevenue records presenting weeklymonthly project review reports upper management maintained corporate general ledger account reconciliations journal entries project reclassifications daily banking inquiries assisted cfocontroller maintaining kpi files well developing new department metrics coordinated multiple responsibilities accounts receivable including updating creating sales orders invoicing commissions posting cash receipts conducted accounts payable duties payment runs processing invoices auditing expense reports assisted payroll tracking labor hours 325 employees purchasing analyst intern june 2014 november 2014 company name city state implemented strategies eliminating internal external ncmrs resulting savings 6 million annually sourced products raw materials higher quality lower cost structures consistent business objectives ensured efficient product flow partnering suppliers distribution centers shipment tracking maintain plant operations accommodating time sensitive needs customers conducted internal external plant surveys analyze production flow profitability levels recommending systems reduce overhead streamline designed supplier bidding website joint effort purchasing managers completed website minimal cost developed procedures controls united purchasing thus eliminating excessive expenditure project controller june 2012 june 2014 company name city state developed cost estimates evaluating construction quotes material estimates applying historical costs current costs updating pricing schedules controlled project expenses classifying evaluating project expenditures comparing expenditures project budgets analyzing purchases assessing cost trends selected subcontractors evaluating bids locating qualifying subcontractors attaining maintaining subcontractor documentation inspecting adherence drawings specifications schedules guided project operations developing writing updating policies procedures guidelines maintained efficient production flow developing monitoring inventory systems education bachelor science finance december 2016 oakland university city state finance skills account reconciliations accounts payable accounts receivable adobe acrobat adobe photoshop streamline auditing autocad banking budgets cash receipts controller draw costing client documentation estimating expense reports financial financial reporting general ledger graphics graphic hyperion illustration illustrator imageready imaging inspecting inventory invoicing lighting macros materials access excel outlook powerpoint word new construction page layout paint payroll pdm pivot tables policies presenting pricing processes proposal purchasing quality quickbooks sage selling sales sap staffing surveys timberline visio website,CONSTRUCTION
network administrator summary analytical network administrator adept resolving complex network issues critical thinker addresses customer support issues quickly consistently exceeds performance standards highlights server administration technical documentation network security network management data backups disaster recovery project management lan knowledge proxy servers networking knowledge network design implementation network troubleshooting network hardware configuration network performance tuning microsoft office expert microsoft certified solutions associate mcsa certificate dhcpdns ethernet firewall proficient ms office proficiency microsoft certified solutions associate mcsa name microsoft technology microsoft certified technology specialist mcts name microsoft technology exceptional telephone etiquette patient diligent troubleshooting proficiency windows xpvista proficient avg printers pc security systems accomplishments exceeded monthly goals successfully handling 80 trouble tickets per week experience network administrator feb 2006 mar 2016 company name establishes networking environment designing system configuration directing system installation defining documenting enforcing system standards maximizes network performance monitoring performance troubleshooting network problems outages scheduling upgrades collaborating network architects network optimization secures network system establishing enforcing policies defining monitoring access reporting network operational status gathering prioritizing information managing projects maximizing corporate network services uptime giving phone email remote support customers implementing network security measures protect data software hardware utilizes active directory manage user accounts create groups computer accounts administering microsoft windows server network servers investigating problems making technical recommendations resolving network operational issues installing testing server software variety platforms professional accomplishment successfully migrated users computers novell netware microsoft active directory successfully upgraded windows server 2003 server server 2008 successfully upgraded windows server 2008 server server 2012 successfully upgraded network infrastructure configured cisco 2950 switches 66 federal contract towers state florida successfully migrated computers users windows xp windows 7 resolved customer complaints concerns strong verbal negotiation skills trained new employees explained protocols clearly efficiently troubleshot hardware issues worked service providers facilitate repairs created new account reset passwords configured access users troubleshot hardware issues worked service providers facilitate repairs developed documentation common processes support staff endusers education computer information system network engineering barry university project management professional florida atlantic university six sigma greenbelt florida atlantic university certifications microsoft certified systems administrator microsoft certified systems engineer microsoft certified technology specialist itil foundation v3 certified comptia certification skills certification active directory cisco hardware designing directing disaster recovery email itil lan managing access microsoft certified microsoft certified systems engineer windows 7 microsoft windows windows xp network administrator network management network hardware network design implementation network security network troubleshooting network networking novell netware optimization policies project management proxy reporting scheduling servers six sigma switches system configuration technical documentation phone troubleshooting upgrades windows server,AVIATION
highly accomplished healthcare analyst professional summary financial expert providing strategies improve revenue cycle management healthcare topperforming systems analyst proven track record expanding revenue customer satisfaction healthcare expert identifying analyzing customer needs within variety enterprise healthcare organizations subject matter expert revenue cycle management specializing developing delivering innovative solutions environments large data requirements extensive experience providing advisory consultative approach financial technology solutions drive improved financial performance broad grasp value based healthcare reimbursement strategy skill lead collaborative effort develop long lasting relationships executive decisionmakers education training programming support specialist data center technical support shared medical systems cerner malvern pa computer operator operations shared medical systems cerner city state master science computer information systems university phoenix city state computer information systems graduate courses business communications project management operating systems networking database concepts software engineering programming management organization ethics intellectual property financial management certified project management associate international project management association ipma level number d15122834 skill highlights skills accounting accounts receivable auditing balance billing business communications business plan client clients client liaison customer service client support database delivery financials financial financial consulting financial management focus insurance intellectual property leadership mentor office 2000 nt networking operating systems processes process improvement coding programming project management proposal quality report writing reporting revenue recognition siemens software engineering sql technical support professional experience highly accomplished healthcare analyst 011997 current company name providing operational financial consulting services employed acquisition siemens health services cerner 2014 acquisition shared medical services siemens 2000 primary client liaison assessing business needs stakeholders every level including executives within client organization explaining available standard services andor suggesting methods customization solutions enhance production objectives bring departmental revenue provide outstanding customer service quickly addressing client support issues escalating new opportunities revenue improvement appropriate executives within organization maintaining line communications clients advisory nature exceptional execution expertly synthesize client input full business discovery process assemble internal team experts sql database report writing networking answer questions develop set technical specifications presented form actionable solution proposal improve revenue cycle management clients providing offtheshelf custom client hosted solutions allow offload issues focus critical revenue recognition activities business office includes accounts receivable dealing insurance companies meticulously review procedures processes within financial departments compare industry best practice standards identify opportunity process improvement identify actionable gaps comparing revenue cycle reporting similar organizations well nationally recognized key performance indicators kpis guide client recovery audit contractor rac program requires coding billing reimbursement compliance medicare develop reports create abstracts pulled insurance patient balance diagnostic related groups drg coding clients invision patient accounting financial systems ensured medicare overbilled identified coding errors brought issue medical necessity led process improvements participate key technical resource mentor documenting entire process ongoing customer project 16th month transfers 710 years patient accounting data third party repository part audit requirements meet variety regulatory standards collaborate project manager meet project deadlines client able keep financial system data contract elapses ensuring client pays amount data storage required accelerate delivery solutions client creating reusable templates shared projects deliver technical leadership required projects 6 days 6 months duration determine environment configuration build programs necessary decommission legacy systems efficiently migrate data database systems allow simplified queries financial posting job sharing soarian financials test team recreated software defects validated fixes improve quality using advanced tools charm nt quality center kanban update status associate systems analyst 011993 011996 company name part team responsible delivering 100000 files monthly pertaining reporting auditing development business plan later migrated delivery system internet saving client considerable costs organized transactions sixmonth period install financial systems pennsylvania hospital temple university hospital build programs required successfully update system data meet deadlines consultantanalyst 011983 current company name city state,HEALTHCARE
level 2 critical platform support engineer career overview 7 years experience specializing cloudaixlinuxsolaris windows administration production support various systems aix 5 61 linux redhat suse strong background knowledge networking concepts experience network administration troubleshooting aix based systems experience installation configuration tuning security backup recovery upgrades ibm aix experience installation configuration ibm system p p690p650 p5570 p5550p555a p6570 rs6000 servers experience installation configuration virtual io server vios 15 21 experienced aix migration installation preservation installation complete overwrite installation using cdrom configuring nim server strong knowledge experience logical volume management lvm storage disk management configured hacmp 4x5x monitor disaster recovery detect react failure events allowing system stay available random unexpected software problems also configured react system events experienced infrastructure support team linuxcloud administrator hands experience cloud computing administering rhel rhev open stack cloud computing familiar designing high level architecture implementation hybrid cloud experienced capacity planning new aix environments knowledge aws opsworks implementation administration dhcp nfs nis aix good understanding error logging subsystem performance monitoring tools like vmstat iostat netstat aix 5l familiar tivoli storage manager tsm backup automation policies configuration web based databases setup consisted server client backup progressive backup methodology expert configuring tcpip network aix adding network routes debugging network related issues expertise shell korn scripting familiar perl excellent troubleshooting maintaining aix patching expertise smit lvm mirroring paging space management job scheduling performance monitoring error logging diagnostics finetuning experience performing problem analysis along recommending implementing preventive techniques experience writing technical documentation provided 24x7 support ensure round clock availability team player excellent communication interpersonal skills skill highlights technical skills operating systems ibm aix v53 v61 v71 redhat linux v6272enterprise linux oraclesolaris 10 hardware ibm blade server hmc hp ilo dell idrac vsphere 50 application server aws ec2nim apache hacmp clustering dns nis nfs websphere application server 6x5x websphere portal server windows 20002003 active directory microsoft iis server45 ssl distribution server tools nagios tivoli teradata msm hubeq itsm peregrine sso eurc mq ems tibco sharepoint professional experience 022014 current level 2 critical platform support engineer company name city state day day system administration monitoring environment 1800 servers includes cloud windows unixlinux hpux aix linux solaris envirionments questions problems via telephone fax email researched data base known problems tested customers problem test system environment aided customer resolving problem applying monthly patches windows well unix boxes using hpsa hp server automation tool hands experience amazon ec2 web services familiar identity management access control security aspects cloud experience hybrid cloud operations management hands experience working vpc vpn concepts cloud familiar amazon simpledb web service used indexing querying data hands experience different components used aws like amazon s3 amazon sqs amazon simpledb amazon ec2 administering rhel rhev open stack cloud computing familiar designing high level architecture implementation hybrid cloud responsible submitting requests opening ports cloud servers created 50 ec2 instances poc effort maintained procured s3 storage servers build configure install red hat linux 56 os physical virtual servers working mission critical applications middleware tools includes ibm websphere mq weblogic tibco ems monitoring troubleshooting applications messaging queues alerts active call resource windows unix boxes case p1s p2s failure hardware responsible coordinating vendors like hp ibm microsoft symantec oracle redhat hardware replacement troubleshootings monitoring troubleshooting various services like dns domain controllers iis application services etc monitoring troubleshooting lan wan monitoring user databases sql server monitoring backup replication sql oracle databases installation configuration administration windowsunixlinux servers maintain manage various services running environment included iis apache web server tomcat oracle databases sybase db2 working veritas cluster server assisting coordinating application middleware teams timely changes using itsm tool providing breakfix support systems os using hp service manager 022013 012014 terradata multi system manager company name city state columbus ohiochicago il feb 2013 jan 2014 level 2 unix engineer providing production supoort engineer 45000 servers aixlinuxsolaris working wide range softwares utilities applications protocols includes oracle database websphere apache tomcat netcool backup tmsm client terradata multi system manager ssh ssl tcp wrappers tripwire working itsm change management upgrade update applications well operating systems providing breakfix support peregrine tickets system operating system well applications mainly responsible dr events backing updating prod servers good experience gpfs srdf setup well linux solaris aix clustering working vcs veritas cluster server aix hacmp working hp ilo integrated light dell idrac ibm hmc web consoles hands experience vmware vsphere 50 installed configured solaris 10 using jumpstart serverjet server also installed configured linux using kickstart server involved user administration creating user account password set password red hat linux solaris involved sudo batch job administrations cron atand send mail configuration creating file system using veritas volume manager solaris volume manager lvm involved upgrading sun solaris 8 solaris 10 using liveuprade redhat linux 45 50 involved upgrading veritas volume manager 40 50 involved creating configuring zonescontainers zfs filesystems solaris 10 environment responsible daytoday systems administration tasks solaris linux creating growing filesystem using veritas volume manager solaris volume manager cfs file systems installed configured ldoms sun series installedpatches packages linux red hat servers created filesystems using lvm involved upgrading sun solaris 8 solaris 10 using liveuprade involved upgrading veritas volume manager 35 40 installed configured media server master server clients using netbackup involved creating configuring zonescontainers zfs filesystems solaris 10 environment configured nfs servers using netapp worked backup restore requests using netbackup responsible creating user accounts setup new workstations involved monitoring troubleshooting network issues 012012 012013 aixhpux administrator company name city state practical experience installation configuration upgrade administration ibm pseries power5 servers various levels aix 52 53 61 71 hpux 113 responsible administration installation upgrading migration configuration troubleshooting security backup disaster recovery performance monitoring finetuning aix hpux systems different oslevels configuration nim master nim slaves nodes installation nim supporting major initiative migrate san storage utilized hpux aix servers typically large oracle data bases web application servers across several emc dmx arrays onto emc vmax array participate planning sessions build lpars migrate applications build lpars support application migration activities following build security standards support collection performance data via predefined centralized collection methodology specified ibm work dbas installation oracle restoration performance tuning remediate security issues uncovered vulnerability scans installation configuration testing vio server aix 53 61 client lpars 550 570 p590 p595 model using npiv installed maintained ibm tivoli storage manager tsm backups data storage aid installation consolidation applications developing system administration scripts planning version release upgrades patches security administration working various shifts including weekends based business requirements hours downtime migrations configured backuparchive policies using backup utility mksysb images root volume group meet data archiving requirements disaster recovery readiness responsible administration troubleshooting 4 node hacmp cluster oracle rac installed containing 34 tb emc san storage performing system storage managementlvm tasks like creating volume groups pvs lvs jfsjfs2 file systems mirroring mounting file systems monitoring troubleshooting supporting fix operating system hardware problems several versions unix systems generated reports show trends resource utilization usercpunetwork loadmemory document unix configurations handoff production support team attending meetings analyzing information obtained management conceptualize define operational problems experience upgrading hmc assisted unix administrators help needed ie creating unix accounts writing scripts perform system administrator functions responding trouble tickets etc coordinated server maintenance welldefined change control process including hours weekend sunday work necessary support systems performed firmware level upgrades ethernetfibre card adapters installation patches apars security fixes packages aix servers 012011 122011 aixlinux administrator company name city state responsible maintaining administering 100 production ibm pseries aix 5361 servers giving level 23 support assisting team members fixingtroubleshooting aix software problems performed ibm aix 5361 system installation configuration problem determination solutions design implementation maintenance performance tuning disk mirroring using lvm backup disaster recovery trouble shooting user management setting nim master server clients new complete overwritemigration installation management using alternate disk installation method performed aix migration aix 52 53 61 power7 p770750 p6 p570550 p5 p550520505s servers hardware migration one hardware another virtualized environment installed configured dual vios 21created virtual scsi server client adapters created shared ethernet adapter sea control channel adapter sea failover mapped disks san vio clients vio servers performed vios migration vios 1315 1521 vios 21 22 upgrades planned executed migration hacmp 54 hacmp 55 using nodebynode migration without changing cluster setup configured disk heart beat hacmp cluster dynamically added removed resource groups ha cluster installed software using installp applying ptfs microcodes updating pmrs downloading filesets odm lvm disk management responsible analyzing vendor security patch notifications applying security patches quarterly performed daily system administration tasks like managing system resources writing scripts end users support operations security performed routine checks nodes monitoring syslogs error logs system hardware errors extensively used lvm created vgs lvs fss disk mirroring ibm pseries servers installed configured san lun multipath software hitachi hdlm ibm mpio installed configured ibm tivoli network storage manager tsm client server software backup recovery solutions configuration administration dns nfs dhcp ftp samba servers clients security layers like ssl ssh https sftp updated documentation servers installed applications patches providing 24x7 oncall production customer support including trouble shooting problems related ibm aix pseries servers 012009 112010 aixlinux administrator company name city state working 100 ibm servers environment ibm rs6000 p670 p5570 p5595 servers running aix 433 51 52 53 setup configured tcpip network linux aix working implementation team high availability cluster ibm rs6000 platform hacmp aix creating lpars configuration dlpar scripts load sharing installation configuration network services nfs nis dns server adding physical volumes creation volume groups file systems storage allocation cron jobs maintenance levels upgrades applied fixes aix 5x configuring volume groups logical volumes extending logical volumes file system growth using logical volume manager lvm commands working migration team migration aix 433 51 52 53 configuring backuparchive policies using tivoli storage manager modifying korn bourne shell scripts automate administration tasks like customizing user environment performance monitoring performing routine checks nodes monitoring syslogs errorlogs system hardware errors setup cron jobs schedules various backup monitoring tasks supported enterprise backups using veritas nebackup version 45 installing configuring administrating websphere application server 4x50 installationadministration tcpip nisnis nfs dns ntp auto mounts send mail print servers per clients requirement performing extensive logical volume management lvm tasks installing configuring sudo users access root privileges installing application connectivity software enable ibm print services configuring administrating firewall rules including use snort nmap effectively monitor system files port security network traffic activity coming firewall developing korn bash shellscripts automate routine activities installing setting oracle9i linux development team 092007 112008 unixaix linux system engineer company name city state data center support aix 5361linux redhat enterprise 45 platforms monitoring tibco java oracle application running unix server analyzing issues application perform action fix interacting responsible persons administration troubleshooting monitoring aix linux servers running business critical application like webspherewas 6x7x ibm db2 oracle10g11g apache tomcat jboss oracleapp blade logic java responsible designing implementing disaster recovery planning policies vio sever aix 53 61 vmware redhat linux environment closely working application teams oracle websphere java jboss apache tomcat xml applying security patches change management managing legato net backup tsm storage server responsible managing cisco hp router switches terminal server perform migration aix 53 61 linux redhat es 40 50 responsible building testing development production server supporting linux redhat high availability web environment prepare documentation procedures actions developed ksh awk sed perl scripts perform automatic administration tasks design implement maintain multiple 570595 dlpars virtualization input output server vios using hmc hands experience vmware esx virtual center server vm cloning san environment ensuring systems security data recovery always maintained setup maintenance several emc clariion vmax array symmentix storage servercx300cx700 many ibm netapps storage configuring administrating nim nfs nis ldap server managing aix redhat linux logical volume manager lvm veritas volume manager vxvm4x5x installed ssh ipsec 2600 server well upgrades emc power path responsible maintain disaster recover procedure policies working team lead many project installation third party application linux ibm boxes using nfs nim installing configuring troubleshooting hacmp cluster production environment monitor hardware software using customize tool develop comverse 7 x 24 support engineeringprogramming community 100 users customer site education b computer science b computer science certifications cfs rac fss skills aix security linux hacmp veritas websphere maintenance network file system nfs oracle unix systems administration dns veritas volume manager volume manager file file systems tivoli apache engineer tomcat system administration disaster recovery san storage area network tsm access nis backups lpars tivoli storage manager tcp db2 tibco emc emc vmax testing vmax cluster server operations red hat solaris veritas cluster server change management vmware documentation ethernet performance tuning pseries clients ssl application server bash bourne shell dns server firewall korn nmap rs6000 shell scripts snort tcpip access control amazon ec2 amazon elastic compute cloud amazon s3 amazon simple queue service amazon simple storage service amazon sqs architecture aws databases ec2 identity management iis internet information services lan middleware ms sql server replication sql sql server sybase symantec telephone unixlinux vpn web server web services weblogic awk cisco clariion cloning data center data recovery disaster recovery planning emc clariion emc power path internet protocol security ipsec java jboss ksh legato net backup perl power path production environment recovery planning router sed systems security team lead terminal server unixaix veritas net backup virtual machine virtualization vm xml archiving business requirements change control collection data archiving dmx emc dmx firmware hpux jfs migrations resource utilization security administration storage management trouble tickets ux accounts clustering database emc srdf netapp netbackup netcool peregrine srdf sun tripwire workstations customer support dhcp ftp msvc network storage odm scsi secure file transfer protocol sftp solutions system installation active directory capacity planning job scheduling logging microsoft sharepoint microsoft windows msm nagios network administration networking scheduling scripting sharepoint single sign sso switch capacity team player technical documentation teradata web based windows 2000 writing technical,ADVOCATE
business development summary resultsdriven highly skilled business developmentaccount manager marketing professional 10 years experience developing executing customized account plans increase sales volume market share relevance marketplace provide strategic value customers including leveraging trends customer industriesmarketplaces shape solutions approaches driving overall business development open clear communicator demonstrated strategic vision disciplined execution highlights relationship building networking salesmarket analysis strategic planning adept closing sales budget development business development account management analytical problem solver profit optimization cost efficiency training development accomplishments grown sales revenue 85 depressed oil gas market consistently exceeding sales goals sunnyside supply personally responsible 100 erectastep sales 40 overall company sales sunnyside supply handle highest volumerevenue accounts assigned territory sunnyside supply obtained promotions management opportunities faster expected employer sunnyside supply davison award rookie sales director year davison consistently exceed sales quotas always top 10 sales team davison successfully expanded account base 2 50 accounts amore limousinesmorgan coach led sales team grow revenue 50000 13 million 6 years amore limousinesmorgan coach education bachelor science marketing legal studies business 2006 duquesne university city state experience business development september 2014 current company name city state responsible overall company branding marketing trade shows industry organizations business development role responsible obtaining new customers building current customer base increase sales revenue across product lines throughout company manager premium product line called erectastep covering northeast service territory grown erectastep sales revenue 85 depressed oil gas market build strong relationships new current customers operate stand alone business within sunnyside supply therefore responsible day day operations includes prospecting customer contact qualifying customers presentationsdemos quoting sales followup inventory management logistics perform field measurements determine customer needs designconfigure platforms crossovers per customer needs meet osha regulations evaluateforecast customer revenue potential manage direct inside erectastep team director new products march 2013 august 2014 company name city state create strategies develop expand existing customer sales resulted 30 increase monthly sales maximize operational efficiency coaching staff various customer service initiatives maintain friendly professional customer interactions emphasize product features based analysis customers needs make average 75 callsappointments per day grow maintain customer base strong building rapport bond clients increase sales volume earned elevated position statistical tracker compile report sales statistics requested management maximize sales efforts team collaborate colleagues exchange selling strategies marketing information respond customer inquiries timely manner director sales marketingbusiness development manager may 2006 march 2013 company name city state created sales revenuegenerating opportunities new markets improve bottom line developed strategies position business shape capitalize emerging customer market needs identified solved complex problems impacted sales management direction business cultivated strong professional relationships industry partners creating focused campaigns drive longterm business development developed implemented strategic marketing plans business launched thriving transportation service building revenue 50k 300k first three years minimum 15 increase revenue year oversaw frontoffice operations provided superior customer service built clientèle supported 30 referral business resulted daily interaction current prospective clients managed aspects daytoday operations multisite manager amore limousines morgan coach tours llc 2 sisters travel inc finances accounts payablereceivable invoicing forecasting budgeting sales strategy managedsupervised total 26 employees facility rentalmaintenance authored professional correspondence customers vendors created special promotions wrotedesigned print outdoor advertising created campaigns trade shows coordinated media buying prepared reports sales expenses maintenance ensuring full compliance company federal state requirements tight deadlines concentrated acquiring university corporate contracts 8 university 43 corporate contracts many competitors increased client base resulting secured contracts business development associate january 2003 may 2006 company name city state developed implemented cold calling strategies increase client base identified market trends maximize revenue focused customer retention maintain market share built longterm client relationships position business growth leadership roles member board directors consortium public education 2010present ongoing community service initiatives student month program turner elementary school 2004present created operate student month program monthly limo lunches donated student month program readathon program evergreen elementary school 2007present created operate readathon program quarterly limo lunches donated students read books contest period,BUSINESS-DEVELOPMENT
senior marketing automation consultant summary passionate technicallyskilled marketing automation consultant committed building trusted relationships clients vendors colleagues people dream big mission empower modern marketers organizations achieve success innovation business value marketing automation technology background includes unique diverse mix experience corporate independentsmall business settings creating wellrounded distinct blend strengths including creative strategic analytical optimizationprocess communication handson production highlights digital marketing systems integration database management complex problem solving crossfunctional collaboration innovative enthusiastic team player strong written verbal communicator detailoriented passionate experience senior marketing automation consultant 092014 current company name city state focused delivering best practices product education configuration marketing sales organizations ensure investment marketing technology maximized provide advisory support variety organizations including pwc vision service plan td ameritrade tyco parker hannifin responsibilities include evaluate client needs develop strategic marketing automation roadmap solutions fit business requirements implement marketing technologies eloqua including on24 cvent citrix webex salesforce siebel oracle sales cloud twitter relationship one various 3rd party systems develop custom subscription management centers support global business requirements build custom insight reports perform greater analysis eloqua data develop automation testing efforts eloqua salesforce integrated technology platforms design build complex programs solutions within program builder managing data cleansing contact duplication api data imports lead routing systems lead scoring programs subscription management define implement qa processes procedures workflows develop documentation internal sharing build complex multistep campaigns marketing assets including custom data objects dynamic content emails segmentation develop testing strategy continuous improvement optimization provide marketing technology best practices advisory training marketing sales organizations marketing automation manager 102011 092014 company name city state contributed growth development integrated marketing programs initiatives sole power user eloqua platform led planning design execution marketing automation programs projects continuous improvement driving sales marketing effectiveness throughout funnel responsibilities include daytoday management eloqua platform including salesforce integration lead management programs develop implement process improvements workflows improve efficiency collaborate cross functional teams develop execute test marketing campaignsassets implement promote email best practices including ab testing segmentation dynamic content data cleansing increase email campaign engagement support web development team web content auditing asset management ownership email marketing analytics reporting including report creation monitoring database health tracking effectiveness efficiency across campaigns hosting regular sessions update stakeholders campaign performance kpis best practices assist implementation training new marketing technologies services marketing programs events intern 052006 102011 company name city state responsible setting direction overseeing successful execution marketing strategy member programs events responsibilities include develop programs focused community outreach parent member communications student registrations member recruitment training events stafffacility management areas project management include budgeting scheduling vendor venue due diligence contract negotiations catering selectionand entertainment décor responsible contracts management driving membership including account renewals program sales increased year year membership contracts 30 support accounting department responsibilities include monthly invoicing updating account receivables billing system expense balancing increased ontime payment rates 60 education modern marketing luminary certification 5 tenets modern marketing 2015 oracle marketing cloud academy city state united states b2b oracle eloqua masters marketing automation 2013 eloqua university city state united states bachelor arts communication studies 2011 san francisco state university city state united states accomplishments markie awards judge modern marketing experience 2015 expert speaker eloqua university education sessions modern marketing experience 2015 fourth princess titleholder 2014 miss chinatown usa pageant achieved black sash ranking shaolin kung fu recommendation yees martial arts examining committee 2010 skills advanced eloqua product knowledge experience strong working knowledge salesforcecom implementation depth knowledge project planning leading marketing automation teams projects ground zero expertise developing guidelines best practices training automation tools strong managing system integration projects third party vendors instrumental managing multiple projects simultaneously excellent communication analytical problem solving skills proven ability interact well end users peers senior management affinity logic working independently proactive selfsufficient selfmotivated,ARTS
teacher profile highly qualified k12 vocal music teacher holding bs music education kansas state university sterling college 1999 believe building solid foundation formative years helping students find many different ways experience musici lead develop passion music performance leads continue music middle high school beyond providing multiple delivery methods teaching assures student experience learn retain key music knowledge way learn best using brain research strategies coupled multiple intelligences hots explicit instruction found way teach students music core areas music universal language regardless gender race music looks paper experienced numerous ways culture passionate teaching areas expertise trained explicit instruction trained hots instruction 4 years mtss leadership team corporate trainer customer service manager quality control specialist corporate scheduler professional experience 082002 current teacher company name city state taught k12 vocal music 912 band assistant responsible two schools one elementary one middle high school 68 vocal coleman ms k8 vocal music horace mann dual language magnet k5 jackson elem coleman ms choir 85 78 students rotation 6th grade students taught general music also choir performed 3 concerts year assisted musicals horace mann rebuilt new vocal music program k8th grade improved choral quality built concert attendance 40 98 15 years started select performing group 35th graders called singing ambassadors served latchkey co director 3 years latchkey assistant director 1 year worked dual language environment past 11 years implemented dual language strategies content area 082001 072002 teacher company name city state taught k12 vocal music restructured hs music curriculum responsible elementary windom mshs little river hs band assistant 082000 052001 teacher company name city state taught six sections grade level kinder 2nd grade students gave three programs year helped tutor individual students accompanied select group 35 grades 081999 052000 teacher company name city state vocal music 58 band 56 pe taught vocal music kinder 8 grade took ms students contest district choir taught beginning advance band ms students took contest district band taught 56 pe 051995 101996 vice president human resources company name city state hired levels new hires cu also served part management team assisted new accounts needed provided hospitality visitors board meetings well special events worked closely people maintain positive work environment keep morale high assisted complaints provided customer service needed 011994 011995 scale interface installation specialist customer service specialist company name city state traveled 3 state area put coop scales computer interface train staff use product troubleshoot phone travel address issues follow 081991 111993 quality control compliance asst corporate trainer company name city state answered presidential complaints forwarded complaints president part presidents council traveled cherry hill nj twice monthly meet corporate make sure compliant ge customer service based companies assisted corporate training customer service representatives managed 14 phone reps used phone monitors monitor service provided team 14 phone representatives provided feedback used motivational strategies improve customer service education 1999 bs music education sterling college city state music education music education taking 10 year break education working management ge capital finished obtained music education degree 1989 select one music education kansas state university city state accumulated 176 college credits toward music education affiliations member kmeanea member utw member executive council ksu alumni choir skills corporate trainer member ge capital presidents council quality control customer service management motivational strategist,TEACHER
hr administratormarketing associate hr administrator summary dedicated customer service manager 15 years experience hospitality customer service management respected builder leader customerfocused teams strives instill shared enthusiastic commitment customer service highlights focused customer satisfaction team management marketing savvy conflict resolution techniques training development skilled multitasker client relations specialist accomplishments missouri dot supervisor training certification certified ihg customer loyalty marketing segment hilton worldwide general manager training certification accomplished trainer cross server hospitality systems hilton onq micros opera pms fidelio opera reservation system ors holidex completed courses seminars customer service sales strategies inventory control loss prevention safety time management leadership performance assessment experience hr administratormarketing associate hr administrator dec 2013 current company name city state helps develop policies directs coordinates activities employment compensation labor relations benefits training employee services prepares employee separation notices related documentation keeps records benefits plans participation insurance pension plan personnel transactions hires promotions transfers performance reviews terminations employee statistics government reporting advises management appropriate resolution employee relations issues administers benefits programs life health dental insurance pension plans vacation sick leave leave absence employee assistance marketing associate designed created marketing collateral sales meetings trade shows company executives managed inhouse advertising program consisting print media collateral pieces assisted complete design launch companys website 2 months created official company page facebook facilitate interaction customers analyzed ratings programming features competitors evaluate effectiveness marketing strategies advanced medical claims analyst mar 2012 dec 2013 company name city state reviewed medical bills accuracy treatments tests hospital stays prior sanctioning claims trained interpret codes icd9 cpt terminology commonly used medical billing fully understand paperwork submitted healthcare providers required organizational analytical skills well computer skills knowledge medical terminology procedures statistics billing standards data analysis laws regarding medical billing assistant general manager jun 2010 dec 2010 company name city state performed duties including limited budgeting financial management accounting human resources payroll purchasing established maintained close working relationships departments hotel ensure maximum operation productivity morale guest service handled daily operations reported directly corporate office hired trained staff overall objectives goals emphasis high customer service marketing advertising working public relations media government local businesses chamber commerce executive support marketing assistant jul 2007 jun 2010 company name city state provided assistance various department heads executive marketing customer service human resources managed frontend operations ensure friendly efficient transactions ensured swift resolution customer issues preserve customer loyalty complying company policies exemplified secondtonone customer service delivery interactions customers potential clients reservation front office manager jun 2004 jul 2007 company name city state owner partner dec 2001 may 2004 company name city state price integrity coordinator aug 1999 dec 2001 company name city state education na business administration 1999 jefferson college city state business administration marketing advertising high school diploma college prep studies 1998 sainte genevieve senior high city state awarded american shrubel leadership scholarship jefferson college skills accounting ads advertising analytical skills benefits billing budgeting clients customer service data analysis delivery documentation employee relations financial management government relations human resources insurance labor relations layout marketing marketing collateral medical billing medical terminology office organizational payroll performance reviews personnel policies posters presentations public relations purchasing reporting statistics website,HR
gm sales associate summary looking company grow continue customer relations industry came know well love customerfocused retail associate solid understanding retail dynamics marketing customer service offering 21 years experience providing quality product recommendations solutions meet customer needs exceed expectations demonstrated record exceeding revenue targets leveraging communication skills equipment sales resultsoriented individual 4 years experience implementing equipment sales substantially increase store productivity repeat clientele expertise arranging new merchandise managing cash registers independently opening closing store organized efficient accustomed handling crowds 50 people special sales events strong background parts service warranty passionate retail sales customer relationship management merchandising resultsoriented customer service exceptional record accomplishment exceeding sales service performance targets indepth understanding ag lawn implement products services market conditions highenergy team player ready leverage abilities improve sales numbers company success skills familiar john deere ag lawn equipment massey ferguson ag equipment kubota ag lawn equipment kioti ag equipment cub cadet riding zero turn mowers vermeer hay equipment tillage equipment sitrex bush hog servis rhino vicon land pride implements bad boy zero turns mtd products hustler zero turns stihl echo products parts service warranty brand whether oem aftermarket applications tisco ai products becknell wholesale created long lasting relationships customers needing help equipment communicated customers assist parts purchasing troubleshooting needed contacting manufactures explaining customers failure questions quick resolution handled cash large amounts discrepancies prepared deposits took bank ever needed inventory control procedures team player mentality hunterfarmer sales strategies pos system operation listening skills reliable punctual experience company name city state sales associate 082016 current assisted customers finding needed equipment ag lawn items checking inventory items locations retained product service company policy knowledge serve resource coworkers customers answered incoming telephone calls provide information products services store hours policies promotions sold various products explaining unique features educating customers proper application offered product service consultations employed upselling techniques negotiated closed deals minimal oversight prepared cash deposits 20000 zero discrepancies listened customer needs identify recommend optimal equipment parts service selections executed 100 outbound calls week existing customers resulting 45 increase sales processed orders manufactures website coordinated product deliveries company name city state equipment rental manager 112013 082016 extended existing customer relationships extensive communication triedandtrue marketing strategies collaborated crossfunctionally proper equipment led customers job completed effective time forecasted trends expected business levels adjusted labor inventory match expectations strengthened operational efficiencies traceability developing organizational filing systems confidential client records reports storage leasing inputted customer data company system safeguarding financial personal information avoid breaches executed relations strategies foster better customer service promote positive engaging environment remained calm professional stressful circumstances dealing unhappy customers effectively diffusing situations company name city state partscustomer service sales representative 012010 112013 generated 15 leads per week pursued appointment opportunities convert prospects new customers assisted customers maintenance requirements keep equipment proper top performance filed warranties manufactures collected cost parts labor along fees applied repair assisted technicians questions specs maintenance requirements reviewed open repairs properly followed thru notating work performed customers understanding repair completed educated customers service plans including upgrades company name city state parts salesman 022002 082010 operated point sales parts lookup computer systems opened crates replenish stocked items proper aisles researched identified alternative vendors better prices save company amount timeframe education training conroe high school city state high school diploma 051987 customer service warranty award exceeding expectations equipment rental revenue good customer service reviews filing following warranty claims insuring company collect required repair equipment covered warranty helped collect multiple locations warrantys old new,SALES
finance director summary seasoned professional accountant extensive experience financial accounting private public sector entities recruited multiple positions restructurereorganizerevitalize nonperforming teams skills accounting general accounting acquisitions budgeting controller cost analysis analytical reporting credit facilities management finance financial reporting forecasting governmental accounting human resource inventory leadership negotiations processes sarbanesoxley experience 022012 current finance director company name city state responsible accounting finance functions including management outsourcing vendor 20 million government entity moved function outsourced vendor vs fulltime employee saving 34000 salary plus benefits pension costs developed monthly financial reporting department heads elected officials budgeting processing account reconciliations compile audit workpapers manage audit process external audit firm audit adjustments reduced historic trend 100 adjustments 3 audit recently completed fy16 support county negotiations committee union negotiations fop afscme contracts cost analysis competitive salary benefit information analyzed pension plans educated county board interest cost eco plan result board increased pension levy pension plan funding increased 80 93 53 85 0 94 period interest savings iroquois county taxpayers period 245000 012009 012012 director finance human resources company name city state first human resource accounting professional hired 19 year old fitness equipment sales repair company developed standard monthly financial reporting budgeting forecasting processes account reconciliations compiled coordinated tax return external cpa implemented processes procedures numerous activities including limited travel expense policy credit collection policy sales order process warranty customer concessions policy implementation ava tax sales tax software developed job descriptions benchmarked current wages positions 012007 012010 ownermanager company name city state business closed april 2010 012005 012007 controller company name city state worldwide corporate controller 150 million software development company reorganized accounting department meet needs dramatically increasing company including four acquisitions one year led directed 14 member team including accounting functions state federal tax returns sales tax 49 states monthly financial statements venture capitalist owners bank reporting required debt covenants wrote several position papers software accounting treatment reviewed ernst young software team silicon valley ca 021999 022005 accounting manager company name city state manage team 30 professional clerical level accounting team members meet corporate sec irs reporting requirements progressive responsibility 400 million system products seven employees responsibility 35 billion controls division 30 employees developed nonperforming team chairmans award winning department five years division meeting corporate reporting requirements including monthly quarterly annual deadlines intercompany account imbalances corporate measurements timeliness accuracy coached counseled mentored team win chairmans award 2003 integration 15 billion integrated facilities management division reduced divisional intercompany imbalance 1 million per month less 10000 within 12 months developed sarbanesoxley audit processes general accounting financial reporting one year advance implementation deadline processes utilized ernst youngmilwaukee publicly traded customers reduced divisional close reporting services us division 540 branches five days two days 021995 021999 accounting manager company name city state progressive responsibility staff accountant manager 50 million division final responsibility 400 million gb electrical division recruited johnson controls plant controller 19961998 two san diego acquisitions requiring acquisition accounting development standard costs inventory items physical inventories monthly reporting 011990 011995 accounting clerk company name city state education training november 1995 bachelors arts accounting mount mary college city state accounting central clifton high school city state misc ongoing trainingdevelopment steven coveys seven highly effective habits social styles 2 day class ken blanchards situational leadership annual gaap updates via local ernst young offices annual governmental gaap updates mcgladrey fraud prevention strategies august 2013 annual fasbgasb updates,FINANCE
teacher assistant work history company name professional summary currently working towards educationcareer goals obtaining ba psychology order demonstrate passion working elementary youth classroom setting goal diversify educational experience become proficient educatoradministrator currently working towards educationcareer goals obtaining ba psychology order demonstrate passion working elementary youth classroom setting goal diversify educational experience become proficient educatorbehavioural specialist currently working towards educationcareer goals obtaining ba psychology order demonstrate passion working elementary youth classroom setting goal diversify educational experience become proficient educatorbehavioural specialist accomplishments improved reading lexiles student turn helped student undergo reclassification cpr aa mandated reporting incident reporting training certified skills conducted peer council youth assigned books based reading level supported students special needs engaged student positive language instructed personalized lesson plans critiqued student project rather correcting addressed challenging student behavior developed strong problemsolving skills conducted peer council youth nature problem solving skills assigned books based reading level supported students special needs developing behavioral academic plans engaged student positive verbal body language instructed personalized lesson plans based classroom nature interest critiqued student project rather correcting conducted peer council youth nature problem solving skills assigned books based reading level supported students special needs developing behavioral academic plans engaged student positive verbal body language instructed personalized lesson plans based classroom nature interest critiqued student project rather correcting conducted peer council youth nature problem solving skills assigned books based reading level supported students special needs developing behavioral academic plans engaged student positive verbal body language instructed personalized lesson plans based classroom nature interest critiqued student project rather correcting work history teacher assistant 012013 062016 company name – city state worked cohorts team ta provide classroom support tier tier ii reading writing criteria according common core standards help undergo reclassification executive director assistant company name – city state managed entire private school database met weekly administrators obtain updated requirements testing new potential el learner provided logistical support department director every day day office operations executive director assistant 072013 072016 company name – city state managed entire private school database met weekly administrators obtain updated requirements testing new potential el learner attended classroom audits classroom observations performed el specialist well logistical support department director every day day operations exl tutor ela academic tutor 082017 current company name – city state provided enriched classroom environment class 20 1st grade students afterschool supported students homework mathematics reading enrichment activity tied common core standards exl tutor ela academic tutor current company name – city state provided enriched classroom environment class 20 1st grade students afterschool program supported homework mathematics reading enrichment activity tied common core standards exl tutor ela academic tutor current company name – city state provided enriched classroom environment class 20 1st grade students afterschool supported students homework mathematics reading enrichment activity tied common core standards exl tutor ela academic tutor current company name – city state provided enriched classroom environment class 20 1st grade students afterschool supported students homework mathematics reading enrichment activity tied common core standards education associate arts psychology 2019 california state university los angeles city state currently close obtaining ba psychology intending going graduate school right obtaining bachelors associate arts liberal arts 2015 los angeles trade technical college liberal arts skills council database lesson plans director mathematics problemsolving skills reading certifications cpr certificated american heart association mandated reporting certified,TEACHER
accountant summary accounting professional twenty years experience inventory manufacturing accounting ability fill moments notice quickly mastering new systems processes workflows take charge attitude ability work independently recommend implement ideas process improvements skills microsoft office excel outlook word sage 100 ramp wms software syspro erp program experience company name city state accountant 042011 052017 performed general accounting functions journal entries reconciliations accruals completed monthly assigned account analysis compared budget prior periods reconciliations well participated monthly quarterly annual financial closing processes participated annual budget process researched approved credit memos debit memos issued returns damages mispicks price discrepancies implemented oversaw rga spreadsheet returns used customer service accounting upper management initiated tracked claim process carriers damages built relationships departments including logistics planning customer service sales participated identifying executing companys business process improvement efforts assisted management special assignments projects assisted preparation bank audits annual external audit maintained full accounting functions 3 subsidiaries inventory approved inventory transactions four warehouses employee could process inventory transactions adjustments transfers nj warehouse three warehouses need approval prior making adjustments inventory processed daily receipt goods corporate headquarters three 3 pl locations ga tx nv monthly inventory reconciliation 4 warehouses including researching addressing discrepancies initiated cycle count requests reconciliation 4 warehouses organized managed yearend physical inventory count analysis reconciliation onsite warehouse analyzed reconciled physical inventory data three 3 pl locations company name city state inventory control manager 012008 012010 became expert user handled rollout training new erp system syspro trouble shot new systems propelled efficiency gains significant time costsavings handled purchasing receiving raw semifinished material tools supplies services necessary manufacturing post take rebuilt trust vendors suppliers repairing damaged relationships ensuring timely correct payments goodsservices received saving company late fees cod costs continuously renegotiated payment terms suppliersvendors resulting improved cash flow helped facilitate companys return profitability updated computer files ensure accuracy inventory levels processed work completion dates compiling progress work reports analyzing costs reported slow moving inventory initiated actions reduce effective inventory conducted cycle yearend physical inventory counts successfully handled responsibilities included inventory purchasing work order company name city state accounting manager 011995 012008 prepared relevant documentation submitted data auditors corporate takeover 2008 designed generated monthly ad hoc analytical reports analyzed cost control providing timely frequent financial information supported corporate goals objectives prepared monthly general ledger entries reconcile gl accounts subsidiary journals worksheets posted monthly gl journal entries posted month end sale tax entries state sales tax worksheet reconciled month end balance gl resolving differences managed payroll function outsourced adp recorded tracked receipts disbursements reconciled bank credit card statements preparation monthly quarterly annual financial statements working closely external accounting firm maintained oversaw human resource activities including annual health insurance negotiations defined developed streamlined companys processes maintained mas90 database assure accuracy furnished manufacturing reports praised accuracy userfriendliness timeliness company name city state full charge bookkeeper 011993 011995 education training bs business administration accounting montclair state college business administration accounting skills accounting general accounting accruals adp ad balance budget business process improvement cash flow closing cost control credit customer service database debit documentation erp financial financial statements general ledger human resource insurance inventory inventory levels logistics mas90 excel microsoft office outlook word negotiations payroll pl processes progress purchasing receiving repairing researching sage sales spreadsheet tax yearend,ACCOUNTANT
finance director treasurer professional summary skills exceptional interpersonal communication effective leader project management financial management fiscal budgeting customer serviceoriented team building human resources management work history finance director treasurer 091998 092008 company name – city state supervise units finance department including revenue budget purchasing general ledger accounting accounts payable receivable payroll utility billing direct treasury functions city south county regional wastewater authority scrwa including preparation review periodic investment reports oversight citys investment portfolio performed qualitative quantitative analysis alternatives addressing citys unfunded pension liability review retroactive payroll calculations fire safety exempt personnel coordinate financial audit direct preparation comprehensive review annual city financial report scrwa financial report transportation development act report review routine onetime journal entries concluding whether accounting used accordance governmental accounting standards search potential grants departments preparation several operating budgets assist management maintenance public facility passthrough bonds partnered successfully departments clients produce positive outcome initiated rollout new enterprise software solution sales reporting trained coached mentored staff ensure smooth adoption new program financial services officerbudget officer 101997 091998 company name – city state management fiscal duties provision complex staff assistance esponsible sec external financial reporting calpine corporation extensive direct experience sec including correspondences conference calls division corporation finance office chief accountant division enforcement designed implemented managed sarbanesoxley program companys sec reporting including controls documentation coordination internal external auditors lead role public filings senior notes convertible debt zerocoupon debentures lease obligation bonds equity total deal experience approximately 20 billion author file forms 10k 10q 8k related 1934 act forms ensure compliance international filing requirements review standalone financial statements subsidiaries including sec registrant assist management preparing quarterly analyst calls comprehensive financial operating information draft quarterly earnings releases review power point presentations analyst call presentations calculation earnings per share key financial measures monthly basis support investor relations public relations answering financial questions institutional retail investors media research sensitive accounting issues provide technical support corporate accounting group regional controllers frequent interface legal human resources financial planning analysis treasurycompliance primary contact external auditors comfort letters securities offerings management accounting interest rate swaps sfas 133 responsible ensuring consistency application capitalized interest sfas 34 responsible stock administration senior auditor 011997 032000 company name – city state client base included education mba business 2001 california polytechnic city state gpa summa cum laude certified public accountant california california society municipal financial officers member finance committee south valley community church gilroy ca treasurer las madres gilroy ca bachelor science accounting 2000 california polytechnic city state skills accounting accountant accounts payable analyst approach billing bonds budgets budget ca hardware certified public accountant client documentation equity filing finance financial financial planning analysis financial reporting financial statements forms general ledger grants human resources investor relations legal letters notes mergers acquisitions office power point payroll personnel presentations public relations purchasing quantitative analysis reporting research retail safety sarbanesoxley securities swaps technical support transportation treasury venture capital author,FINANCE
superintendant summary energetic construction manager consistently involved facets construction specialty commercial interior renovation residential experience well experience permits highlights permit processing site safety coordinator safe job site setup blueprint fluency power hand tool operation ms office proficient organized detailoriented superb management skills computerskilledms word excel powerpoint msproject proficient autocad revit accomplishments graduated itt tech associates degree drafting design bachelors degree construction management duties requires prior occupation include assisting companys superintendent writing emails subcontractors construction management team rfis architect andor owner project completion also worked tools installing doors windows patching painting walls concrete work also skills designer able produce numerous amounts shop drawings subcontractors owner order able meet deadlines construction management team supervisor managed 3 milion dollars project interior renovation supervising team subcontractors various trades filing documentation running plans needed order achieve fluent progressive project experience company name february 2012 current superintendant city state qualified competitive subcontractor bids prior execution contracts carefully coordinated plans specs using marketing programming standards stayed consistent project schedules plans installations submitted project closeout documents accordance contract followed competent execution project plans providing proper tools equipment construction personnel performed construction site preinspections coordinated postconstruction audits accurately provided status information project progress project management efficiently recorded rejected incorrect deliveries material site monitored safety construction activities making onsite personnel safety top priority proficiently used incident issues tracking iit system document onsite issues obtained notices completion compliance certifications construction administration consultants led managed resolution issues project construction commissioning phases projects dermcare comercial interior renovation project price 500000 responsibilities project done date company would responsible liquidating damages supervise coordinate direct team subcontractors worked directly architect interior designer involved aspects project scheduling subcontractors formulating daily report formulating strategies able accomplish task assigned projects tasks employees based competencies specialties facilitated processing rfis submittals samples among general contractor owner owners consultants obtained notices completion compliance certifications construction administration consultants submitted project closeout documents accordance contract skyzone interior built price project 700000 responsibilities supervise coordinate direct team subcontractors worked directly structural engineer involved aspects project scheduling subcontractors building permanent platforms attaching stairs mezzanine formulating daily report formulating strategies able accomplish task followed competent execution project plans providing proper tools equipment construction personnel accurately provided status information project progress project management efficiently recorded rejected incorrect deliveries material site monitored safety construction activities making onsite personnel safety top priority submitted project closeout documents accordance contract family medical center new interior buildout project price500000 responsibilities supervise coordinate direct team subcontractors worked directly architect interior designer involved aspects project scheduling subcontractors formulating daily report formulating strategies able accomplish task assigned projects tasks employees based competencies specialties facilitated processing rfis submittals samples among general contractor owner owners consultantsobtained notices completion compliance certifications construction administration consultantssubmitted project closeout documents accordance contract pictures upon request company name february 2010 february 2012 superintendent permit runner design coordinator city state company allowed grow short couple months displayed great amount responsibility ability comprehend task hand worked projects marlin stadium calder race track remodeling homes lhha little haiti housing association marlin stadium responsibilities team leader given tasks team complete work assigned company operating heavy equipment reading architectural structural plans installing foundation exterior signs installing signs wall floor rail mounted team 6 men formulating daily reports following self formulated schedule achieved goals time lines expected contractor calder race track responsibilities rebuilt trainer house living cabinsremodeled 15 units couple months rebuild bathrooms plumbing replace drywall roof leaks replace electrical fixturesminor wiring painting flooring trim door installations etc cosmetic team 4 turned 13 units week organized team work multiple cabins time created outline work materials needed complete cabin formulated soft cost budget unit depending shape homes lhha supervisor given print scope work per area homes bad shape say least given list sub contractors perform work also responsible permitting drawing plans getting sub contractor proper paper work plans municipalities miami garden north miami north miami beach 3 houses one timeall different scope work juggling permitting following different scopes one company name january 2008 february 2010 superintendent assistant city state carefully coordinated plans specifications using marketing programming standardsfacilitated processing rfis submittals samples among general contractor owner owners consultants obtained notices completion compliance certifications construction administration consultants stayed consistent project schedules plans installations facilitated final jobs punch list itemized performed jobs organized crew perform final stages projects also helped permitting processes additional contract learned lot valuable lessons like teamwork company hope get use learn trade education itt tech 2013 bachelor science construction management city state us,CONSTRUCTION
information technology summary dedicated information assurance professional wellversed analyzing mitigating risk finding costeffective solutions excels boosting performance productivity establishing realistic goals enforcing deadlines versatile professional 37 years enterprise design engineering methodology skills enterprise platforms knowledge product lifecycle management plm project tracking hardware software upgrade planning product requirements documentation selfdirected ms visio decisive collaborative domain active directory layout data storage engineering information assurance risk management framework rmf active directory design deployment workstation build deployment systems accreditation packages red hat enterprise linux installation hardening network design troubleshooting high performance computing experience company name city state information technology 022011 current hired manage accreditation efforts major department modernization project involving 3 accreditation packages leading successful authorization operate decisions responsibilities increased include departmental accreditation efforts leading another 3 successful atos working 4 new accreditation including reauthorization existing project succeeded writing implementing vulnerability management existing accredited systems success accreditation hinged coordination oni enterprise critical design decisions help program integrate smoothly enterprise thru many meetings analyzing enterprise business model understand best fit program different projects required careful management specific stig compliance hardening different configurations services required specific domain integrated analyzed complex computer systems assess vulnerability risk supervised 5 external computer consultants vendors managed application patches data backup security changes network configuration company name city state systems engineer 022006 022011 hired initiate processing strategies fulfilling department analyst requirements requirements fulfilled thru dentifying product problems strengths collected data customer experience review enterprise compliance transition new technology supporting new processing needs thru proper processing power next challenge came storage requirements better performance controlled uses careful study local infrastructure design local storage shelf solutions adopted grow local storage 200tb using solution department saved million dollars purchasing maintenance costs compared alternative next came requirements improve processing future big data formats fulfilled red hat linux high compute cluster designed purchased accredited operation enterprise improvement big data analytical processing reduced time 30 hours 30 minutes well allow robust data thru higher selections sensors frequencies range allowed thru traditional process company name city state senior systems analyst 021999 022006 hired improve corporate client communications processing requirements resulted design build deployment 3 enterprise network solutions one solution resulted expanding capabilities supporting washington navy yard norfolk virginia hawaii support facilities fulfilled requirements detecting crucial network softwarehardware weaknesses developing preventive strategies solutions avoiding interruptions increasing system security thru documenting system layouts wiring diagrams addressing schema understand layouts make informed solutions upper management education training associate science electronic engineering 1980 florence darlington technical school city state electronic engineering deans list high gpa class president second year skills active directory hardware engineering information technology red hat enterprise linux servers ms windows servers ms windows desktop network design troubleshooting architectural diagrams accreditation boundarys risk management enterprise strategies vendor relations desktop publishing software photoshop illustrator html team work collaboration,INFORMATION-TECHNOLOGY
apparel sales associatecashier summary administrative professional offering excellent communication computer skills meets deadlines works high level multicultural awareness adaptability enthusiastic wellorganized administrative assistant solid background data entry schedule management event planning disciplined warehouse professional knowledgeable material load capabilities site analysis general logistics friendly reliable customer service professional skilled achieving sales targets highend merchandise environments skills excellent planner coordinator microsoft excel certified works well pressure conference planning pleasant demeanor multiline phone proficiency appointment setting invoice processing microsoft word team building microsoft visio atlas microsoft powerpoint adobe x pro smartplant materials mmis system 1 2 microsoft outlook phoenix deadlinedriven osha standards experience 102017 122017 apparel sales associatecashier company name city state greeted customers timely fashion quickly determining needs recommended merchandise customers based needs preferences maintained knowledge current sales promotions policies regarding payment exchanges security practices responded customer questions requests prompt efficient manner engaged customers sincere friendly manner contacted store locations determine merchandise availability prioritized helping customers completing routine tasks store contributed team success exceeding team sales goals 30 completed cleaning stocking organizing tasks assigned sales area 082017 current administrative specialist company name city state close providers complaints reexport claims check eligibility medicaid participants claim adjustments processing contracts new inhome care providers provider compliance submitting new waivers inhome care providers recoupments providers 082011 062012 custodian company name city state maintaining housekeeping vc summers units 23 site 062011 072017 field administrative assistant company name city state planned coordinated logistics materials board meetings committee meetings staff events assessed urgency priorities accepting declining appointments meetings ceo ordered distributed office supplies adhering fixed office budget opened properly distributed incoming mail maintaining materials imported exported placing material hold communicating qc quality control obtain overtime approvals creating srrs stores requisitions reports material warehouse creating paperwork production field creating tags material obtain supervisory approval time card discrepancies building spreadsheets production maintaining craftsmen training records registering craftsmen handson tests assisting human resource department craftsmen confidential paperwork maintaining electronic hard copy filing system maintain office supplies prepare modify documents including correspondence reports drafts memos emails manage calendar managing director perform data entry scan documents process issue annual w2 forms employees print distribute time sheets craftsmen collect summarize timekeeping information maintains human resources records recording new hires transfers terminations changes job classifications merit increases tracking vacation sick personal time maintaining housekeeping vc summers units 2 3 site 012010 082011 warehouse associate company name city state assisted machine operators finished pieces collated components assembly responsible achieving production requirements maximized sales shipping time accurately trained staff material handling processes reduce shipping times achieved 50 ontime shipment rate redirected shipments en route response customer requests loaded products weighing 25 pounds onto trailers delivery moved freight stock materials storage production areas loading docks received stored shipped goods materials tagged inbound merchandise receiving date stacked transported overstock storage areas swept floors stored equipment end shift loaded unloaded ship cargo used item numbers properly stock warehouse recorded numbers units handled moved using daily production sheets work tickets attached identifying tags containers 042018 inventory specialist company name city state organized coded documents related due diligence acquisitions reviewed provided comments adequacy documents took necessary steps cure deficiencies monitored multiple databases keep track company inventory reviewed provided comments adequacy documents took necessary steps cure deficiencies ​ ​ education training 2009 high school diploma fairfield central high school city state ba applied behavioral science sociology ashford university clinton campus city state applied behavioral science sociology skills adobe appointment setting database management employee training filing home care instructional design invoice processing logistics sales experience sales spreadsheets spreadsheet weighing sap production system activities honors member instructural design ashford university psychology club ​ ​,APPAREL
phlebotomist professional summary reliable highly accurate phlebotomist preceptor focused quality completion lab procedures tight deadlines works well pressure skills phlebotomy knowledge hippa compliance data statistical analysis blood bank background clia osha compliance sharp critical thinker manual dexterity lab testing reporting lab equipment maintenance trained hippa compliance work history phlebotomist 042013 current company name – city state performs aseptic venipuncture procedures obtain venous capillary blood samples analysis order obtain data may used diagnosis monitoring treatment disease performs variety secretarial receptionist clerical duties provide support perform microbiology duties rapid strep hcg rsvs mono screening test responsible receiving inspecting storing transferring clinical specimens work oncall assigned maintain integrity lab samples per policy prepared specimens analysis established proper chronological priorities testing quickly responded resolved customer service issues timely manner managed specimen sample handling receiving storage inventory phlebotomist 012011 032013 company name – city state responsible accurately obtaining blood samples via venipuncture capillary collection procedures minimum customer discomfort perform blood collections morning rounds outpatient setting well provides care patients whose ages range infant geriatric ensures specimen integrity adhering laboratorys procedures specimen collection handling processing quickly responded resolved customer service issues timely manner performed routine emergency maintenance laboratory instruments carefully reviewed test results accuracy identified abnormal test results referred clinical laboratory scientist review prepared specimens analysis established proper chronological priorities testing phlebotomistmobile 012009 072012 company name – city state preceptor new technicians performs phlebotomy various nursing homes medical facility performed aseptic venipuncture procedures obtain venous capillary blood samples analysis order obtain data may used diagnosis monitoring treatment disease performed variety secretarial receptionist clerical duties provide support assistance laboratory personnel management laboratory diagnosis monitoring treatment disease phlebotomist specialist 092005 092008 company name – city state performed inoutpatient phlebotomy microplating registered patients medical procedures hospital ehr systems performed various lab assistant duties administrative assistant 012005 012008 company name – city state processed loan applications assist clients requirements obtain loans performed various administrative duties verified employment credit applications processed payroll staff answer payroll questions explain benefits insurance processing develops administrative staff providing information educational opportunities experiential growth opportunities resolves administrative problems coordinating preparation reports analyzing data identifying solutions maintains professional technical knowledge attending educational workshops reviewing donor collection assistant 052001 062005 company name – city state certified mcs automated blood collection tech performed venipuncture donors medical screening professionally provided excellent customer service prepared specimens analysis established proper chronological priorities testing properly calibrated adjusted malfunctioning equipment ensure precise test results performed diagnostic therapeutic laboratory procedures education mba healthcare administration management healthcare administration current american intercontinental university city state healthcare administration management healthcare administration skills administrative approach as400 benefits clerical computer literate credit clients excellent customer service diagnosis insurance excel outlook powerpoint windows applications microsoft word nursing organizational payroll personnel phlebotomy policies problem solving problemsolving skills quality assurance quality control receiving receptionist safety secretarial workshops,ADVOCATE
digital merchandising analyst summary bring six years experience across marketing merchandising finance retail help build strong crossfunctional working relationships order enhance profit reach digital marketing social media consumers experience digital merchandising analyst 092014 current company name city state report sales trends observations influence merchandising decisions apply search term reporting seo ranking results improve overall website experience navigation category levels product detail pages pdps manage seasonal campaigns ensure executed across email social affiliate indirect retailers verabradleycom executes omnichannel promotions verabradleycom manages digital product content coordinator oversee onsite search seo execution navigation product attributes search reporting digital merchandising coordinator 082013 092014 company name city state managed data spreadsheets product pricing product sku level dataattributes taxonomy coordinated product descriptions photography requests seasons launch supported affiliate channels email marketing creative team product recommendations photography merchandised analyzed web product performance identified action items payroll coordinator 052012 082013 company name city state managed time keeping system worked directly managers system timecard issues assisted processed biweekly payrolls various pay cycles trained 200 people time keeping system implementation new modules implemented 5 different systems conversion upgrading improvement led training managers employees new systems requirements capabilities education training mba marketing management march 2017 indiana tech city state gpa 38 bachelor science business management accounting may 2010 huntington university city state gpa 335 skills vendor relations invodo product videos bloomreach merchandising analytics loopcommerce gift olapic ugc certona suggested selling tool amazon amazon pages website platforms ocp site manager atg oracle endeca professional skills email marketing merchandising retail marketing product analysis social media marketing management digital marketing styling excel project management campaign management ​,DIGITAL-MEDIA
editorial assistant summary focused journalist successful developing feature articles short stories editorial pieces broadcast scripts strong technical command english language familiarity wide range writing styles committed maintaining journalistic excellence integrity skills proficient video editing software final cut pro edius desktop publishing software photoshop illustrator html photojournalism videography copy editing proofreading managing skills advanced problemsolving great organizational skills experience editorial assistant 082017 company name city state head submissions department act first point contact authors questions concerns ect submission process update maintain companys database review samples determine suitable publication production assistant 012017 082017 company name city state provided video production digitization services faculty staff departments university tennessee intern 012016 062016 company name city state contributed articles photos sydney local magazine peninsula northshore living intern reporter 082015 122015 company name city state captured visual content edited general assignment stories shown air gathered verified factual information regarding stories interviews observation research columnist 082013 122016 company name city state published weekly oped school newspaper titled school sarcasm topics covered campus life received highest readership three consecutive years freelance writer 082014 current company name city state wrote unique articles wojdylo media pertaining social media advancements deejay 012014 062014 company name city state presented local news campus public radio organized playlists radio announced song titles education training bachelor science journalism 2017 university tennessee city state bachelor science communication information major journalism electronic media minor english activities honors selected participate college communication information global scholars study abroad program sydney australia spring 2016,DIGITAL-MEDIA
senior manager national sales finance executive profile ambitious job title creates strategic alliances organization leaders effectively align support key business initiatives builds retains high performance teams hiring developing motivating skilled professionals skill highlights skills office software ms word excel powerpoint access systems solar business objects pc links general ledger fci fc links fec core sam professional experience senior manager national sales finance april 2005 current company name city state manage consulting services group money manager reconciliations control national sales revenue expense accruals deferral manage litigation reserves legal accruals supervise month end close balance sheet reconciliations variance analysis audit requests coordination projects production issues fa compensation information technology organization implementation new product within fa compensation dept redefined improved sox controls implemented self assessment controls administer fa compensation security entitlements manage financial advisor trainee compensation managed team 3 professionals vice presidentwealth management controllers january 2010 current company name city state strengthened companys controls managing implementation introducing broker single broker dealer senior fc compensation specialist october 1997 march 2005 company name city state review amortization entries processed special compensation deferred compensation programs balance sheet review signoff special compensation loans deferred compensation awards prepare department sarbanes oxley control document associated risk controls assessment matrix team project leader conversion compensation feeds new peoplesoft platform maintain general ledger payroll accounting department mapping table work payroll systems support team service requests gl system modifications establish delete change name gl accounts within payroll accounting monitor centers benchmark analysis gl accounts payroll tax accounting monitor centers contribute ongoing development web based system tracking special compensation loans generate payroll feeds special compensation income taxes inputted interest updates analyze review monthly semimonthly payroll feeds general ledger monthly analysis fringe calculation eligible earnings sb citibank associates first coordinated produced audit schedules internal outside auditors analysis quarterly cap dividend payments legal entities posting entries retained earnings prepare daily trial balance reports review analysis gl accounts payroll accounting review balance sheet schedules prepared payroll accounting group daily review margin activity various accounts feed general ledger responsible pl inquiries related payroll feeds monitored front end control fec product area feeders sent core commission system communicated back product areas rejected warned transactions analysis review worked product areas development maintenance fec feeders prepared monthly control book reports distributed rfcc mgmt sb controllers pcg admin core commission system maintenance blotters departments regions fc numbers gl accounts reviewed tested system enhancementschanges resulting pcg commission policy changes reconciliation payable account citibank private bank gross production supported fc compensation specialists business objects commission system related inquiries daily trade review prior business days activity ensure compliance retail commission policy processed account overrides fc number overrides approved pcg administration reviewed input various gross journal net adjustments sales assistant arrangements ran adhoc business object queries research inquiries received sb branch offices intermediate accountant account executive compensation dept may 1989 september 1997 company name city state generated analyzed gross commission revenue reports senior management responsible calculation branch manager incentive compensation mic monthly analysis general ledger entries identify resolve variances preceding months administered organization complete procedures manual department education business administration accounting pace university city state us pace university new york ny majored accounting gpa 360 degree business administration dec 98 series 7 series 63 certifications series 7 series 63 skills compensation sales balance sheet general ledger audit national sales account executive accountant executive compensation litigation month end close reconciliations sales revenue variance analysis gl sarbanes oxley sarbanesoxley sox loans adjustments sales arrangements journal retail retail marketing sales assistant accounting account front end maintenance reconciliation finance security sox accounts accounts mapping payments payroll payroll accounting posting systems support tax accounting topo web based deferred compensation access excel ms word powerpoint word series 6 series 7,FINANCE
night warehouse selector professional summary experienced personal trainer eight plus years conducting one one training sessions upscale fitness studios gyms skills customer satisfaction weight trainer personable friendly individual life body assessments strength trainer staff leadership nutrition plans versatile customer satisfaction fitness equipment expertise work history night warehouse selector 122016 current company name – city state night warehouse selector selects customer orders pick slots using pick lists assorted items build orders according driver stops customer locations delivers merchandise correct dock area stacks items pallets according driver stops customer locations next day delivery shrink wraps palletized orders involves riding pallet jack moving products racks pallet labeling selected cases order labels using voxware voice logistics software validates correct product selected damage free notify stocker empty short slots replenishment work multitemperature areas assigned meet weekly standards productivity accuracy working safe manner performs various postshift duties could include clearing aisles debris returning pallet jack charging area hook jack battery charging stacks empty pallets slots aisle clean spills places damaged product recoup area completes related paperwork petra industries maintains inventory identifying labeling placing materials supplies stock recording location inventory locates materials supplies pulling verifying materials supplies listed production orders documents materials supplies disposition recording units delivered location units receives creditreturn material supplies production verifying materials supplies code lot number quantity placing materials stock prepares finished stock shipment identifying pulling packing crating loading securing product documents product shipment recording units shipped maintains materialhandling equipment completing preuse inspections making operator repairs contributes team effort accomplishing related results needed personal fitness trainer 012016 122016 company name – city state carefully evaluated member needs assisted achieving personal fitness goals possessing knowledge skills abilities safe effective exercise fitness program design instruction assistance purpose reaching personal health fitness goals participated club promotions recruit new members increase club sales demonstrated explained fitness program benefits members resulting 25 increase member participation paid classes lead clients occasional groups ages personal workouts skill development training also motivated clients setting goals providing feedback accountability clients well measure clients strengths weaknesses fitness assessments assistant manager 072014 052015 company name – city state finish line assists store manager aspects daily shift management including customer relations inventory control procedural tasks paperwork well visual merchandising maintains individual shift sales provides daily shift floor coverage trains sales associates supervises pos provides security loss prevention store oversees contest management tracking results coaching performance organizes shipments transfers merchandise performs maintenance store opens closes store holds accountability store sales metrics holds accountability stock merchandise flow maintains company standards regarding personal store salesperformance metrics process technician welder 042015 012016 company name – city state performs variety welding grinding procedures variety materials parts using manual semiautomatic machines performs assemblydisassembly fastenunfastening parts larger hand using tools fit bolt weld cut otherwise connect components equipment according specifications ladies fitness 012014 122015 company name – city state taught clients modify exercises appropriately avoid injury arrived time prepared attentive every training appointment helped older adults weight training setting equipment providing instructions counsel clients proper nutrients exercise habits consistently attain facility targets personal training director 022013 122015 company name – city state skills coaching oral communication excellent communication credit client clients customer relations delivery focus instruction maintains inventory inventory inventory control logistics loss prevention materials monitors next organizational skills pallet jack pick pos program design recording repairs safety sales store manager supervision visual merchandising weld welding education high school diploma 2007 2010 hale high school city state 2 years completed murray state college tishomingo ok,FITNESS
senior accountant summary experienced senior corporate accountant dedicated accounting financial excellence seeking utilize skills indepth expertise accounting gaap general ledger reconciliation variance analysis financial reporting team management process improvement help achieve companys goals highlights microsoft excel expert pivot tables vlookups formulas access database queries data mining proficient microsoft office ms word outlook powerpoint sharepoint peoplesoft knowledge queries data mining oracle infolease lease financial accounting citconnect research internet accounting finance tax research lexisnexis cch ria tax research stat fsi track ultra tax image scanner asset manager 10key printers scanners general office tools quickbooks account reconciliation expert financial statement analysis working knowledge gaap guidelines sarbanesoxley recordkeeping expert highly analytical detail oriented analytical reasoning complex problem solving solutionoriented strong organizational skills superior research skills effective time management thrives pressure independent worker flexible valued team player general ledger accounting public private accounting general tax accounting education mba business administration accounting finance 2001 university north florida city state usa bba accounting cpa qualified candidate bba finance cfp qualified candidate experience senior accountant september 2011 november 2014 company name city state •special project clear aged variances fixed maintenance prepaid maintenance gl accounts starting january 2014 reduced leasing contract variances fixed passthrough prepaid maintenance accounts worked project manager financial adjustments clear aged variances resulted development new process gao variance tool tracking variances maintenance gl accounts financial adjustments •since taking fixed maintenance recs oct 2012 researched found causes variances 2006 2007 2008 2009 2010 2011 worked financial adjustments funding facilitate review clearance issues reduced specific large vendor credits owed 3570000 0 reduced payables hold 9600000 000 decreased contract variances caused incorrect dispositions 365 days balances 16300000 less 2500000 balances 20062011 reduced overall outstanding aging variances aged 60 days bank holding company gl 30200000 less 90000 bank gl 11100000 2500 aged 60 days clawed back cleaned streamlined fixed maintenance recs procedures exposed flaw funding process voided checks failed achs routinely monitored reissued process monitoring payments hold dealers owed cit money resulting new api process setting payables separate account gl accounts track payables liabilities receivables •special project worked 3 months “ fire project ” corporate accounting sales tax project corporate sales tax group help streamline backlogged sales tax reports filing •reviewed analyzed reconciled fixed maintenance receivable payable accounts prepaid maintenance payables receivables unearned income accounts managed net investment accounts escheatment accounts property tax reserve accounts sales tax receivable sales tax payable reserved value insurance accounts bank holding company bank •ensured balances valid appropriate supporting documentation exists accordance us gaap companys procedures researched cleared variances collected maintained documentation •reviewed analyzed reconciled cleared variances timely manner assigned accounts bank holding company bank us mexico business units •prepared various reports worked department management staff worked internal external auditors others obtain provide information •responsible monthend quarterend yearend journal entries general ledger accounts assigned accounts uploaded journal entries corporate finance gl accounts •reviewed documented updated existing processes procedures created new procedures new accountsprocesses established implemented improvements new existing policies procedures •outstanding work ethic possess high level integrity maintain absolute confidentiality •results oriented – proven ability handle multiple tasks priorities •communicated effectively diverse staff levels organization •proficient excel pivot tables vlookups formulas access database queries word outlook powerpoint sharepoint peoplesoft oracle corporate tax analyst january 2011 november 2010 company name city state •established excel spreadsheet project texas unclaimed property penalty interest assessment 17 million determined dollar amount unclaimed property reported per company per branch per representative wrote 11 letters texas state controller request penalty interest abatement waivers due economic conditions received waivers approved saved company 17 million •enabled unclaimed property group get reports completed sent 2 weeks earlier previous year finalized submitted approval 1000 california illinois texas annual unclaimed property refund requests majority requests 2010 contributed preparation submission 750 1000 50 states 2010 unclaimed property reports •reviewed analyzed reconciled 7 multimillion dollar trust accounts penny numerous operations gl accounts consistently received grade “ ” treasury department oracle stat fsi track image scanner asset manager •researched documented issues assigned q documents scan scanned documents utilized various tax legal research tools ie cch lexisnexis reviewed coordinated refund requests supporting documentation multistate unclaimed property issues staff accountant september 2009 december 2009 company name city state •public accounting accounting tax auditing services compilations reviews •tax preparation – individual 1040 11201120s k1 1065 federal state 940 941 payroll tax uct6 monthly state sales tax •payroll tax sales tax calculations deposits return preparation efiling 12 business clients •monthly quarterly yearend bank reconciliation 12 business clients 3 trust accounts gl entries adjustments financial statement preparation •bookkeeping payroll bill paying check writing pas trust accounts several clients financial advisor november 2003 september 2009 company name city state series 7 66 licenses life health variable annuities license mba crpc cfp candidate cpa candidate •financial planning comprehensive target planning asset allocation investment selection sales 401k rollovers retirement planning wealth management investment management portfolio management protection planning life insurance disability insurance long term care insurance health hsa insurance education planning small business financial retirement planning estate planning issues trust account management skills microsoft excel expert pivot tables vlookups formulas access database queries data mining proficient microsoft office ms word outlook powerpoint peoplesoft use knowledge queries data mining oracle experience sharepoint use experience infolease lease financial accounting citconnect research internet accounting finance tax research lexisnexis cch ria tax research stat fsi track ultra tax image scanner asset manager 10key printers scanners general office tools quickbooks,ACCOUNTANT
tutor professional summary selfmotivated detail oriented individual comprehensive training icd10cmpcs cpt hcpcs ii coding focused individual demonstrated ability work well independently actively coordinating team members seeking medical coding position education training july 2016 career step professional medical coding billing program city state certificate graduation honors inpatient outpatient coding medical terminology anatomy pathophysiology professional affiliations american academy professional coders aapc member cpca 7232016 american health information management association ahimamember professional experience 012013 012015 tutor company name tutored homeschool students weekly high school prep courses researched planned facilitated studies latin debate literature composition algebra science geography history provided parent mentoring support 012011 current office manager company name tracked financial transactions monitored accounts receivable accounts payable negotiated vendors customers produced profit loss statements 012008 012014 independent sales consultant company name presented product demonstrations communicated hosts customers provided product support recruited mentored new consultants numerous sales recruiting level recognitions promotions skills computer systems organized self starter grammar communicates well ​,CHEF
assistant chef professional summary seeking competitive challenging environment serve organization establish career want excel field hard work perseverance dedication education training bachelors degree healthcare administration jan 2016 new england college city state gpa graduated magna cum laude healthcare administration graduated magna cum laude associates degree culinary arts sep 2005 art institute washington city state culinary arts skill highlights personal professional integrity relationship team building proven patience selfdiscipline effectively influences others professional experience company name city state assistant chef 012012 062014 led trained workers 4 food preparation service sanitation safety procedures resolved customer complaints regarding food service purchased requisitioned supplies equipment needed ensure quality timely delivery services observed evaluated workers work procedures ensure quality standards service complete disciplinary writeups specify food portions courses production time sequences workstation equipment arrangements inspect supplies equipment work areas ensure efficient service conformance standards assigned duties responsibilities work stations 4 employees accordance work requirements conducted meetings collaborated personnel plan menus serving arrangements related details company name city state sbakitchen 072010 052014 check quality raw cooked food products ensure standards met prepare cook foods types either regular basis special guests functions assists executive chef sous chefs preparing food presidential functions assists chefs preparing meals first family follow recipes presentation specification set white house staff executive chef company name city state restaurant cook 082008 062009 inspect clean food preparation areas equipment work surfaces serving areas ensure safe sanitary foodhandling practices ensure food stored cooked correct temperature regulating temperature ovens broilers grills roasters ensure freshness food ingredients checking quality keeping track old new items rotating stock portion arrange garnish food serve food waiters patrons observe test foods determine cooked sufficiently using methods tasting smelling piercing utensils consult supervisory staff plan menus taking consideration factors costs special event needs company name city state cook 082005 062008 inspect clean food preparation areas equipment work surfaces serving areas ensure safe sanitary foodhandling practices substitute assist cooks emergencies rush periods carve trim meats beef veal ham pork lamb hot cold service sandwiches take record temperature food food storage areas refrigerators freezers prepare variety foods meats vegetables desserts according customers orders supervisors instructions following approved procedures company name city state accounts receivable 102003 082005 locate notify customers delinquent accounts mail telephone personal visits solicit payment operate computers programmed accounting software record store analyze information check figures postings documents correct entry mathematical accuracy proper codes receive record bank cash checks vouchers comply federal state company policies procedures regulations code documents according company procedures match order forms invoices record necessary information perform general office duties filing answering telephones handling routine correspondence prepare bank deposits compiling data cashiers verifying balancing receipts sending cash checks forms payment banks calculate prepare issue bills invoices account statements financial statements according established procedures company name city state administrative assistant 032002 102003 answer telephones give information callers take messages transfer calls appropriate individuals set maintain paper electronic filing systems records correspondence material locate attach appropriate files incoming correspondence requiring replies open read route distribute incoming mail materials answer routine letters make copies correspondence printed material mail newsletters promotional material information skills exceptional listener communicator convey information verbally writing computerliterate extensive knowledge covering applications word processing spreadsheets email resourceful team player excels building trusting relationships customers colleagues problemsolver generate workable situations resolve complaints,CHEF
graphic designer professional summary hi designer strong passion profession excellent qualification seeking align company strong growth range experiences include anything editorial packaging designs marketing advertising promotional products people developing conceptual designs southern heritage style reflected designs personality succeed motivation progress better creative leader noted would like submit resume company believe upon review come see place passion energy performance recognize innovated ideas good candidate position greatest strengths essential consistent • extensive expertise adobe windows softwares • precise attention details comfortable managing working within group • punctuality professionalism strong customer service experience • strong record responsible marketing campaigns design teams event coordinating •enthusiastic dedicated problem solver past five years studying working visual arts graphic designs marketing concepts photography event coordinating worked along side creative directors art directors university presidents experiences working different clients coworkers realized good concept great end product executed correctly feel power design background execute projects best potential words dual strengths creative designer effective manager seeking professional opportunity utilize leadership problem solving great customer service skills company core qualifications mac pc adobe cs5 7 photoshop indesign illustrator dream weaver css html knowledge linux knowledge microsoft office suite expert sketching photography drafting design concept development color theory photo retouching rendering editing enhancing selfmotivated professional resourceful researcher resultsoriented advanced typography knowledge computerassisted design cad 2007 corporate design strong design sense conceptual thinker time management brochure newsletter formatting logo business card stationery letterhead website enhancement knowledge book design quick learner experience 052014 current graphic designer company name city state responsibilities develop design photo products fund raiser remember thats partners company great american accomplishments developed designed many photo products photo books calendars cards stickers used fund raiser remember delivered 80k schools across us september 2014 skills used used time management effective productivity working products produce many products quickly effectively used design techniques skills develop visually pleasing designs correlated specific holidays designs 022014 current creative director lead graphic designer company name city state responsibilities take care matters deal design concepts put together designs templates use purchase orders invoices receipt forms pitch deck presentations accomplishments solely developed created companys brand identity designed promotional material including logo websites brochures business cards skills used demonstrate leadership problem solving giving receiving creative direction inspirational skills graphic knowledge skill shown clean effect designs 012014 current freelance graphic designer company name city state responsibilities redesign hot sauce labels logos designed promotional material 112014 112014 freelance graphic designer company name city state responsibilities redesign logo brought electronic form designed promotional material like business cards letter head annual news letter 122013 032014 graphic web advertising intern company name city state responsibilities solely create advertisements web banners promotional content social media band british dependency design promotional material band artist designer company promotes worked directly art director design concepts marketing tools accomplishments created published 20 web banners artists british dependency 122013 032014 graphic advertising marketing intern company name city state responsibilities worked editor chief marketing event planning celebrities including mrvegas wayne marshall wyclef solely created redesigned edited magazine covers opening inside spreads coordinated events directed media attention caribbean artists musicians living new york metropolitan area accomplishments solely created designed october 2013 january 2014 august 2013 september 2013 covers opening calendar spread triple focus e magazine redesigned companys logo emagazine 032013 032014 graphic design tutor company name city state provide one assistance adobe cs programs encouraged students develop concepts creativity helped prepare students work presentations 032013 082013 freelance graphic designer company name city state responsibilities designed created album cover mixtape cover cd illustration generated promotional flyer posters events redesigned logo called lexacty clothing line accomplishments album cover published itunes 012011 122012 print web designer student ambassador arts company name city state responsibilities built designed websites university groups administrator offices created posters fliers tshirt designs marketing material events campus sga greek life cab supervised assisted department chair various university events directed managed events student university events family day strawberry jubilee gumbo yaya accomplishments department chairman web graphic designs southeastern louisiana universitys student life 2011 acted coordinator assistance department chair university events elected lead web graphics designer student body 2012 education 2015 ba visual arts southeastern louisiana university city state earned 115 credits visual arts bachelors concentration graphic design marketing 2014 aas graphic design art institute new york city city state usa concentration direct marketing tools graphic design field leaned build company brand ground collaborated designers artists marketing campaigns focused print design illustrations professional affiliations phi mu fraternity august 2010 present national female fraternal organization promote high scholastic accomplishments community involvement personal growth elected serve vice president served committee head many different groups accomplishments 100 participation award outstanding committee head award order omega january 2012 december 2012 order omega nationally recognized leadership honor society strives recognize students attained high standard leadership greek college activities selu student government association march 2011 december 2012 members student government association dedicated staying aware general welfare student body serving channel communication student body faculty administration establishing executing programs projects beneficial student body promoting improving relations local community student body accomplishments student body elected senator arts humanities lead web designer sigma alpha lambda january 2010 present national leadership honors organization united states dedicated developing individual serving campus community mission recognize members academic achievement engage members service develop member leadership skills national society collegiate scholars january 2011 present national society collegiate scholars nscs honors organization recognizes elevates high achievers nscs provides career graduate school connections leadership service opportunities gives nearly million dollars scholarships annually nscs members deeply committed scholarship leadership service result impacting campus local communities every day whos among college students january 2011 present year select group students called forward accept one prestigious awards academic community bestow — selection whos among students exclusive honor conferred 2842 schools 50 states district columbia symbolized presentation award certificate college republicans january 2010 december 2012 college republicans nations oldest largest active youth political organization founded 1892 currently 250000 crs around country 1800 campuses every state dc every year crs across america come together help elect republican candidates support republican agenda become future leaders conservative movement division student affairs student ambassador january 2011 december 2012 dsa leadership ambassadors volunteers assist division student affairs recruitment events leadership development new students education students rules regulations traditions university lifedsa leadership ambassadors also promote spirit unity among southeastern students provide diligent service southeastern community accomplishments put together leadership retreat ambassadors showed leadership skills team building activities demonstrated excellent community service southeasters students took part set informative tables booths month show school help students skills desktop publishing software photoshop illustrator html indesign precise attention details comfortable managing working within group punctuality professionalism strong customer service experience strong track record solely responsible marketing campaigns design production teams event coordinating enthusiastic dedicated problem solver additional information portfolio pacific sourcing website design personal website,DESIGNER
lead operations engineer global hawk project profile seasoned aerospace professional extensive experience fixed rotary wing flight testing test management systems integration uav operations background includes greater 20 years experience flight test planning execution reporting 6 years highaltitude longendurance unmanned aerial systems uas operations experience 10 years total uas operations experience skills flight test management uas operations flight test engineering systems integration test aircraft modification management team leadership accomplishments •nasa exceptional service medal 2011 •developed initial operational concept global hawk uas nasa operations generated testing roadmap achieve successful initial operational capability nasa global hawk uas •developed syllabus training materials nasa global hawk mission directors uas ground observers •led nasa effort concert northrop grumman corporation l3 communications engineers resolve unexpected developmental problems surfaced testing qualification global hawk command control system field fully functional system •generated requirements workmanship functional test environmental test science payloads planned installation global hawk •nasa dryden directors safety award 2000 •appointed nasa tiger team ” fully develop reclassify causemap x40a space maneuver vehicle hazards response deficiencies uncovered flight readiness review •us army commanders award civilian service 1996 •managed complex engineairframe integration test program integrated test team army airframe contractor engine contractor personnel •developed new flight test techniques determine compliance new frequencydomain based handling qualities specification •developed methods assessing aircraft specification compliance using engineering flight simulator •us army commanders award general excellence 1987 professional experience 062006 012015 lead operations engineer global hawk project company name city state managed operational aspects global hawk highaltitude longendurance uas 2 operational air vehicles 3 ground control stations scientific payload integration overall leader global hawk flight operations team including maintenance personnel avionics technicians operations engineers primary pointofcontact liaison federal aviation administration transport canada securing certificate authorization waiver operation us national airspace operational certificate canadian airspace global hawk mission director responsible overall conduct global hawk missions ground control station served primary functional interface payload specialists global hawk aircrew assisted global hawk pilot air vehicle systems operation performed mission director 150 global hawk missions lead operations engineer aeronautics mission directorate supervised eight operations engineers – directed assignments work prioritization generated performance appraisals 011997 062006 operations engineer company name city state project manager missile defense agency dc10 wasp structural restoration managed 5m project investigate structural deficiencies mda platform aircraft drafted statement work test effort coordinated managed funding performed coordination facilitation allow customers functional test agent raytheon aircraft complete analysis testing schedule technical manager b52h launch platform aircraft research vehicle pylon construction supervised construction activities schedule performed technical liaison pylon engineering design contractor nasa fabrication personnel developed reviewed quality assurance specification requirements primary mechanical designer installation hardware electrical power conditioning instrumentation systems performed conceptual design pylon pneumatic system f light test project manager b52h cooperative launch platform aircraft qualification managed overall ground flight test effort achieve initial operational capability nasa b52h cooperative launch platform aircraft generated reviewed approved launch platform system integration ground checks drafted coordinated flight test plans generated flight profiles flight cards preflight briefings performed test director qualification ground testing test flights flight test engineer onboard aircraft perform system qualification checks generated managed system requirements verification document 061996 011997 senior engineer company name city state planned test programs evaluate operability suitability engineairframe integration compatibility f16 propulsion systems served government test monitor contractor test programs interfaced engine manufacture technical representatives maintenance technicians engine technical maintenance issues served customer propulsion system consultant monitored propulsion system data realtime flight tests analyzed flight test data 101986 061996 project manager senior flight test engineer company name city state project managertest director project manager 18 test programs prepared detailed cost estimates phases program utilizing test requirements documents coordinated funding requirements program sponsor coordinated test scheduling special equipment requirements test sponsor airframe contractor established test milestones schedule coordinated aircraft maintenance test instrumentation personnel ensure required resources available meet program goals led diverse team composed test pilots flight test test instrumentation engineers aircraft mechanics test instrumentation data reduction technicians contractor personnel directed daily test operations directed preparation test program final report briefed test results recommendations program sponsor headquarters contractors senior flight test engineer flight test engineer 36 programs performed detailed test planning efficiently evaluate performance handling qualities mission suitability specification compliance airframe icing characteristics applicable drafted flight test plans established test instrumentation requirements devised innovative test techniques evaluate stateoftheart systems planned individual test flights accomplish test goals minimum flight time generated flight profiles flight test cards conducted preflight briefings generated control room display formats using data views monitored directed tests flight test engineer onboard test aircraft monitored directed tests flight test director via telemetry ground control room established data reduction methods wrote datareduction subroutines fortran processed reduced flight test data evaluated interpreted test data determine test article deficiencies shortcomings compliance applicable specifications drafted final test report using microsoft word excel specialized vms data plotting programs acted member flight safety data review boards trained junior flight test engineers flight test planning flight test data reduction techniques well data interpretation report preparation acted flight test consultant headquarters contractors acted organization pitotstatics authority responsible calibration maintenance oversight flight test pitotstatic reference equipment air speed pacer aircraft trailing airspeed devices 011983 091987 flight test engineer company name city state education training 1994 defining system requirements nasa 2004 advanced system safety practices nasa 2001 personnel management executives resident course us army 1994 test evaluation management us air force institute technology university kansas hazards highintensity electromagnetic radiation flight ckc laboratories 1991 1982 bachelor science aeronautical engineering california polytechnic state university city state aeronautical engineering skills army art agency calibration hardware concept conceptual design consultant dc engineer fortran functional government interpretation director mechanical excel 2000 microsoft word performance appraisals personnel personnel management quality assurance realtime research safety scheduling scientific specification system integration telemetry test director training materials vms,AVIATION
senior accountant summary 11 years experience accounting profession bachelors degree accounting studying cpa license managed tax preparation filing 25 diverse companies sole proprietors corporations scorps partnership nonprofit organization many different industries 10 different states resultsoriented accountant skilled regulatory reporting tax accounting operations e xtensive knowledge accounting software processes highlights payroll tax 940 941 withholdingaccounting accounts payable receivable multistate sales tax filing analytical reasoning account reconciliation expert general ledger accounting financial statement analysis strength regulatory reporting adobe sage peachtree quick books ms office medlin tax slayer pro series lotus ii iii proficient accomplishments accounting reviews conducted detailed technical analytical review federalstate corporate partnership corporation tax returns fortune 500 company consisting 17 branches 10 different states general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions • streamlined accounting billing activities improving efficiency productivity profitability accounting tax firm auditing • extensive experience financial statements audits reviews compilations audits governmental organizations • saved 20000 result workers compensation insurance sales use tax audit experience senior accountant 012011 current company name city state successfully negotiated settlement nc state revenue dept keep restaurant owner losing business reconciled 6 years tax returns performance motorcycle shop three months bring client current tax filings managed 10 business accounts 30 individual clients payroll tax needs accountants payablereceivable purchasing administrator 012012 current company name city state audit credit card bills transactions process check requests cash receipts prepared calculated filed monthly multistate sales use tax returns match check invoices obtain signatures required check disbursements bank transfers reconcile vendor statements research correct discrepancies resolving customer vendor inquiries maintain consignment accounts assist purchasing inventory management obtain credit references setup new customer accounts accountant 012011 012012 company name city state prepare payroll sales use tax employment taxes employer taxes w2 annual reports manage two separate entities corporation proprietorship transformed company positive financial standing implemented modern tax accounting software quickbooks peachtree payroll mate increasing office productivity accounts receivable collection manager 012010 012011 company name city state successfully collected deposit 120000000 outstanding debt general contractors current past projects amended incorrect corporate multistate sales use tax returns 3 different entities restructured managed accounts receivable billing process government multistate projected invoicing resolved discrepancies financial budgetary transactions records reports problems associated complex nonstandard transactions filed bond claims surety company defaulted contracts accountant 012002 012011 company name city state preparedfiled individual corporate income taxes 1040 1040a 1040ez schedule acm eicse l1065 1120 1120s schedule abklm1 m2 k1 business tax federal 941 940 state withholding sales use tax w2 i9 liaison internal revenue service department labor workers compensation insurance commission employment security commission department state revenue filing tax returns managed implemented installation accounting tax software programs quick books peach tree medlin tax slayer education bachelor science accounting 2010 colorado technical university city state usa professional certificate basics accounting february 2010 financial statement analysis may 2010 associate arts applied science accounting 2007 rowan cabarrus community college city state usa skills attention detail goal oriented accounts payable receivable manager versatile accounting software experience lotus quick books sage peachtree adobe ms office payroll purchasing 12 years experience performing journal entry preparationposting financial statement analysis bank reconciliations full cycle month yearend close problem solving profit loss regulatory filings tax analysis compliance,ACCOUNTANT
management career overview detailoriented professional extensive information technology experience hardware software troubleshootingmanagement additional experience networking task automation server technologies digital graphic design client server side programming technologies popular industry software packages including microsoft office adobe creative suite qualifications education certificates troubleshooting q comptia certified 2012 q advanced troubleshooting q comptia net certification class q virus spyware removal q mcsa certification class q computer diagnostics repair q web development ii class q gaming console repair q digital media manipulation class modification q java programming class q mobile device repair q hardware support programming web troubleshooting q html html5 q optimizing performance tuning q xml q audio video technologies q css css3 q medical technology installation q javascript troubleshooting q command line q java management q actionscript q hardware software upgrade q php planning q database servers q documentation q android mobile application q organization development q multiproject priority management q content management systems cms operating systems q website enhancement q windows 95 8 q storyboarding q windows server 2003 8 q search engine optimization seo q windows phone 70 80 q social media marketing q multiple linux distributions q ubuntu 1004 lts 1210 networking q android 10 404 q cloud computing q mac os x v100 v108 q server management q ios 10 61 q active directory q remote connection technologies programs q proficiency numerous protocols q microsoft office 2010 including tcpip q small business management q information security software client server q wireless technologies q adobe creative suite 5 q telephony technologies q wiring network engineering graphics media q photo enhancing electronics q brochure newsletter formatting q electronic circuits components q audio video editing q circuit diagrams prototyping q logo business card q logic electronic computational algorithms q electromagnetisms waves q quantum particle mechanics q well many miscellaneous q energy electrical alternatives skills solar accomplishments rebuilt clients website ground increased monthly hits 3422 40884 matter months designed priced built installed complete information system upgrade client including networking devices wiring client computers server software diagrammed prototyped assembled portable usb phone charger outputting optimal voltage amperage circuits components small enough fit altoids tin allows next unlimited portable phone charging due device recharged small solar panel top automated streamlined daily office tasks client using batch scripting troubleshot medical technology including xray machines medical industry client server software eaglesoft information technology project management experience programmed cloud storage website allowing client access shared home network drive browser anywhere includes security login uploading downloading work experience management march 2012 november 2012 company name city state charge planning budgeting executing projectsin addition office troubleshooting buildingmanaging company website designingupdating businesss electronic newsletter information technology consultant july 2011 february 2012 company name state contracted consulting work client computer repair network expansion may 2011 july 2011 company name city state charge company website management social media administration well assisting administrative tasks education training associate science information technology 2014 lyons township city state united states information technology high school diploma general education coursework computer science 4 years gpa diamond achievement academic award honor roll diamond achievement academic award honor roll skills certified actionscript active directory administrative adobe creative suite 5 photo audio brochure budgeting business management client server cms hardware computer repair consulting content management css css3 client database designing documentation electronics xml graphics hardware support html html5 php information security java java programming javascript linux logic logo mac os managing marketing medical technology microsoft office office windows windows 95 network engineering network networking newsletter operating systems organization development programming protocols prototyping search engine optimization servers storyboarding tcpip telephony phone 70 troubleshooting upgrade video video editing web development website website management windows server wiring,INFORMATION-TECHNOLOGY
construction estimator summary energetic construction manager consistently involved facets building construction specialty commercial structures municipal bridges proactive project manager experienced managing variety construction teams projects successful creating effective communication personnel general contractors management team analytical job title skilled predicting construction project duration managing tight deadlines resultsoriented construction manager specializing industrial commercial projects demonstrated expertise permitting building code seismic retrofitting construction planning dependable self motivated professional 6 years progressively responsible experience construction estimation field track record identifying labor material time requirements studying proposals specifications construction plans associated documents possess thorough understanding fundamental construction principles skills depth knowledge residential construction materials methods systems highly skilled obtaining bids suppliers negotiating prices calculating cost factors prepares estimates highly skilled problem solving time resource management proficient ms office autocad planswift e stimating software honest hardworking confident patient individual bility work independently minimum supervision team based environment comfortable spend extra time efforts meet job requirements experience 122012 current company name city state construction estimator qualified competitive subcontractor bids prior execution contracts carefully coordinated plans specs using marketing programming standards educated general contractor personnel quality standards throughout construction process managed team number onsite general contractors number months reviewed investigated proposed change order requests pcor assigned projects tasks employees based competencies specialties followed competent execution project plans providing proper tools equipment construction personnel performed construction site preinspections coordinated postconstruction audits accurately provided status information project progress project management efficiently recorded rejected incorrect deliveries material site led managed resolution issues project construction commissioning phases led planning budgeting direction construction projects assisted project manager bidding new jobs projects managed project budget amount defined project deliverables monitored status tasks drafted action plans led meetings department executives review project status proposed changes collaborated crossfunctional teams draft project schedules plans monitored costs timescales resources used achieve goal served single point contact project scheduling changes updated managed number project databases audited number work plans per time period offered recommendations improvements troubleshooted electrical mechanical defects residential commercial industrial sites assisted implementation operations maintenance capital programs counted verified orders picked ensure accuracy ensured customer satisfaction providing highest quality products ensuring equipment properly installed working correctly planned work determined appropriate tools equipment processed work orders prioritized jobs provided equipment installations developing residential community 40 units working successfully according project plans quality standards reviewed project drawings perform installation activities according specifications assisted management business operations maintaining records files preparing cost inventory reports ordering supplies managed work little supervision drafted detailed drawings structures specifying dimensions materials needed developed monitored internal financial budgets reported status design process cost analysis project manager drafted technical writeups proposals projects reviewed completed reports plans estimates calculations accuracy 122009 062012 company name city state construction manager qualified competitive subcontractor bids prior execution contracts carefully coordinated plans specs using marketing programming standards facilitated processing rfis submittal samples among general contractor owner owners consultants managed rights way easement dedication processes educated general contractor personnel quality standards throughout construction process obtained notices completion compliance certifications construction administration consultants acted liaison landscape architects general contractors submitted project closeout documents accordance contract assigned projects tasks employees based competencies specialties followed competent execution project plans providing proper tools equipment construction personnel performed construction site preinspections coordinated postconstruction audits accurately provided status information project progress project managementled managed resolution issues project construction commissioning phases assisted project manager bidding new jobs projects 072008 122009 company name city state preproduction manager carefully coordinated plans specs using marketing programming standards acted liaison landscape architects general contractors developed highly empathetic client relationships earned reputation exceeding sales goals computed accurate sales prices purchase transactions performed construction site preinspections coordinated postconstruction audits defined project deliverables monitored status tasks drafted action plans led meetings department executives review project status proposed changes served single point contact project scheduling changes addressed customer questions concerns regarding products prices availability developed slideshows forms media present project progress executive team trained sales teams educational products seminars special events answered customers questions products prices availability uses credit terms determined cost pricing proposals bidsestimated quoted prices credit contract terms warranties delivery dates 032006 112008 company name city state real estate agent counseled customers market current status residential land markets guided home buyers sellers process short sales educated clients current real estate market answered questions developed excellent rapport custom builders expand opportunities growth wrote contract documents purchase agreements closing statements assisted developing marketing material properties 052003 112008 company name city state executive assistant manager qualified competitive subcontractor bids prior execution contracts carefully coordinated plans specs using marketing programming standards drafted meeting agendas supplied advance materials executed followup meetings team conferences cleaned construction areas avoid hazards performed heavy labor ditch digging paving hauling continually cleaned work areas equipment discussed design standards procedures directors design architecture created oral written presentations project designs proposals defined project deliverables monitored status tasksupdated managed project databases 052008 062008 company name city state sales associate counseled customers market current status residential land markets coordinated appointments prospective buyers showcase houses plots wrote contract documents purchase agreements closing statements assisted developing marketing material properties actively followup prospects hot leads followed prospects throughout sales process gathered distributed maintained materials marketing plans education 2004 gettysburg college city state us bachelor arts business management coursework economics coursework computer science,CONSTRUCTION
accountant summary capable accountant successful managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes 35 years experience accountant industries including public accounting petrochemicalresearch technology oil gas services equestrian farms manufacturing health care highlights accounting monthend financial analysis variance explanations budgeting fixed asset cost reductions outside auditors sap power user internal auditors riyadh core process review team cilean basic trainingwhite belt certificate loss prevention teamauditorfire warden employees club member accomplishments key achievements protested property taxes reduced property value 2m saving company 200k annual property taxes saving company 21k property tax consulting fees worked budget committee 2005 budget spearheaded implementation pb views accounting department cost centers sai served sap power user accounting department served core process review team experience company name november 2014 march 2015 accountant city state republic services due diligence work couple acquisitions balance sheet reconciliations five divisions various miscellaneous reconciliations various systems company name january 2011 may 2014 costinventory accountant city state performed various functions costinventory accounting department monthend close setting new updating current sucs warehouse mapping mac mapping cass weekly import open payables account inventory reconciliations monthend close process changes january 2013 changing suc auc analyzing costs weekly verify reasonableness consolidation open payables open p receipts costinventory accounting group occasionally help fixed asset inventory audits various locations around united states additional activities ci white belt loss prevention team fire warden auditor employees club member company name october 2008 january 2011 accountant ii environmental solutions spare parts hubclosed city state performed accounting functions supply hub analyze financial reports records ensure accuracy report anomalies review verify accuracy journal entries reconciliation cyclephysical counts management reports provide reports auditors serve resource us districts regarding cycle counts intransit reconciliation anyall inventory issues processed payables purchase orders new facility also setup procedures accounting functions additional activities loss prevention team company name march 2008 october 2008 fixed asset accountant city state dagen personnel mi swaco appropriation request reconciliations using oracle ceta sam software packages reconcile cip accounts corporate accounting fixed asset group tracked capital spending approved capital requests coordinated fixed asset additions company name august 2007 march 2008 accountant city state mergis group ultraflotestate income tax returns audit schedules including inventory cleanup accounts receivable accounts payable system well state sales tax payroll taxes accountemps wallis state bankfilling employee medical leave monthend reports houston baptist universityreconciling student accounts scholarship funds processing payables journal entries company name july 1998 november 2006 senior accountant city state prepared financial reports developed budgets performed variance analysis accordance business plan senior management including teamproject leaders prepared financial reports included development monthlyannual financial schedules budgets including cost center project specific well inceptiontodate oversee general accounting functions including intercompany invoicing parent affiliates ap technology center account reconciliation fixed assets responsible commercial insurance policies sai education ashford university 2017 bachelor arts supply chain management city state usa progress scott community college 0280 associate arts accounting technology city state usa gpa graduated honors gpa 351 accounting 40 credit hours thirtyfive years progressive experience skills computer applications sap financialaccounting module sap fico module sap asset management module pb viewssix sigma lawsoninfopro oracleglopmpayablesfixed assets bpcs cognos upfront cognos powerplay sam ceta mas90best fas ms excel access word powerpoint great plains platinum quickbooks peachtree sbt libra open systems various others,ACCOUNTANT
staff accountant professional summary currently graduate student masters science finance management cpa candidate expected completion end 2017 accounting finance professional 4 years extensive experience full financial statement reporting month end closures review gl balance sheet statement revenue expenses financial risk assessment well budget analysis various reconciliations core qualifications working capital management financial modeling end month closing budget analysis bookkeeping grant accounting grant reporting budget modeling account payablesreceivables aging reporting analysis excel outlook knowledgeable microsoft dynamics proficient fundez proficient quickbooks quick learner resultsoriented financial records processing experience 022015 062016 staff accountant company name full charge bookkeeper report provide assistance directly cfocontroller finance accounting matter board financial meeting preparation financial statement reporting gl reconciliation monthly balance sheet reconciliation statement position cash flows analysis revenue audition according grants agreements operation budget expenses analysis maintaining aspects accounting ar ap revenue deferred revenue recognition adjusting entries depreciation schedule grants budget monitoring conducted analysis address discrepancies 2014 balance sheet general ledger led complete overhaul various cash account reconciliation processes internal controls coordination provision information state private auditors monthly calculation grants variances estimate complete budget forecasts actualization recommendation salaries fringes allocation benchmark monitored multiple grants agreements keep track actual revenue deferred revenue restrictedunrestricted assets audit schedules preparation financial information forwarding auditors work auditors year end adjusting entries assisted controller develop audit schedule private state auditors insure compliance omb circ a133 reviewed grants award letters budget narratives related invoicing conditions compliance organizations fa slaries fringe allocation benchmarks modeled grants budget spread sheets actuals calculated variances grants monthly budget monitoring financial analysis reporting programs managers cfo calculated fte fringe benefit allocations benchmark according internally developed allocation benchmarks within guidelines omb circ 21 ensured accurate update wages allocation adp managed reviewed state foundations grants monthly expenditures according signed agreements omb circ 21 guidelines produced monthly update grants account receivable aging reports grants ending period reconciled deferred revenue unrestricted prepared submitted state dhmh request payments form 437 quarterly reports form 438 performance measure form 440a compliance grants requirements reconciled grants monthly invoices grant budget lines effect funds drawdowns ensure effective budget monitoring conducted monthly budget financial fiscal review reported updates program managers reconcile various payments drawdowns state dhmh dllr billings grants budget line recognize revenue accordingly full circle accounting support reconciled various bank account balances gl recorded cash receipts remotely deposited check prepared transmittals analyzed reconciled gl accounts details corrected discrepancies prepared monthend yearend journal entries 1099 preparation filing maintained fixed assets ledger recorded periodic depreciation generated various financial reports balance sheet account reconciliation gl assisted controller development abcs operating budget review grants budgets proposal submission reviewed account payables monthly transactions compliance gaap posted month end adjusting entries accruals supervised journalized cash receipts cash disbursements proper coding corrected discrepancies statement revenues original budgets created account receivables monitored aging report accordingly monitored operating cash accounts performed remote checks deposit maintained chart account related cost centers codification successfully led key project towhich resulted positive outcome 102013 022015 finance consultantbudget analyst company name city state provided financial accounting services portfolio private public clients supported clients finance department following budget analysis cash flow management bookkeeping end month end year closing w2s 1099 filings gl accounts reconciliation end year financial statement reporting streamline financial processes internal control implementation analysis variances analysis development new plan action development financial models financial analytical tools maintained chart accounts 062012 082013 senior accountant company name city state evaluated clients financials accounting processes determine plan action analyzed income evaluated working capital performed audit various accounts tracked capital spending approved payment requests offset unapproved unusual expenses variances respective areas analyzed clients operation budget operation income adjusted forecasts accordingly assisted cfos production monthly financial statement reports financial statement analysis reconciled financial statements gl corrected discrepancies revenue recognition asset ledger periodic depreciation prepaid expenses performed expenses revenue analysis 042011 012012 financial coordinator accountant company name performed grant accountant duties portfolio grants funded program center advanced study languages casl institute biotechnology bioscience research ibbr defined grants projects deliverables contractors monitored deadlines accordingly performed monthly budget actualization developed monthly financial reports analyzed investigated variances assisted project managers build plan actions reconciled journal entries gl investigated corrected discrepancies maintained review petty cash funds reviewed credit card expenses grants expensespayment request compliance federal omb circ a21 omb circ 122 conducted monthly meetings projects managers grants expenses analysis education summer 2017 master science finance management progress university maryland university college city state finance management progress 2011 bachelor science accounting university maryland city state gpa gpa 333 accounting gpa 333 certified public accountant candidate expected graduation winter 2017 certified omb circ 133 122 21 110 accomplishments customized various financial reports respond board members needs streamlined financial accounting processes increase internal controls efficiency investigated corrected discrepancies gl financial statements 100 accuracy insured 100 compliance internal controls gaap omb circ a21 22 110 133 skills account reconciliation accounting accountant accrual abc streamline adp payroll ad ap ar balance sheet billings biotechnology bookkeeping bookkeeper budget analysis budgets budget cash receipts cash flow closing controller certified public accountant credit clients filing finance financials financial financial accounting financial modeling development financial models financial reports financial analysis reporting financial reporting financial statements financial statement analysis fixed assets funds gl grants invoicing ledger letters meetings microsoft dynamics excel outlook modeling processes coding proposal quickbooks reporting research revenue recognition spread sheets yearend,ACCOUNTANT
business development associate professional overview five years experience business operations master degree international commerce policy ability execute strategic leadership directtoconsumer marketing risk management strong executive communication skills across organizational levels skills cash handling financial analysis capital market trends industrial coverage knowledge risk management expertise product management accounts payablereceivable detailoriented process development business recovery sustainability complex problem resolution social media marketing client acquisition experience company name city state business development associate 112015 current identifying trendsetter ideas researching industry related events publications announcements tracking individual contributors accomplishments locating proposing potential business deals contacting potential partners discovering exploring opportunities screening potential business deals analyzing market strategies deal requirements potential financials evaluating options resolving internal priorities recommending equity investments develop negotiating strategies positions studying integration new venture company strategies operations examining risks potentials estimating partners needs goals credited playing key role generating 200000 per year revenues surpassed annual quota 110 identified 125000 revenue opportunities collaborating distribution partners company name city state trade agreements negotioations compliance intern 032014 082014 support enforcement compliance senior staff ustrade policy development implementation trade agreements helping ensure foreign governments comply obligations agreements united states party provide support leadership policy negotiation analysis key trade agreements well work global market regional offices develop new initiatives increase role minorities global commerce well strengthening governmental institutions sustainable economic social growth developing countries served representative international trade administration north america steel committee responded citizens complaints requests information services cultivated close working relationships municipalities governmental agencies company name city state associate 052010 102015 authoritatively recruited directed 40 staff members held responsibility hotel operations including customer service sales housekeeping financial accountability regulatory compliance served crucial participant executing annual quality audit personally ensured activity key control program comprehensively studied reviewed verified financial documentation ensured goals translated team relate guest tracking productivity created nurtured property environment emphasizes motivation empowerment teamwork continuous improvement passion providing service secured 35000 room sales 2015 fiscal year gathered analyzed data studies reports made recommendations based findings drafted edited written materials including agendas senior managements company name city state sales leader 022007 012010 served knowledge resource store management regarding teambuilding financial management business development activities objectives diligently practiced stringent quality assurance ensured adherence highest standards produced comprehensive strategic profitability enhancement plans territory stores identified issues analyzed findings formulated appropriate strategies increase profitability multiple stores task included oversight evaluation financial forecast reports built relationships customers community establish longterm business growth maintained knowledge current sales promotions policies regarding payment exchanges security practices promptly resolved customer requests questions complaints contacted customers phone email response inquiries trained incoming sales team members approved sales staff budget expenditures planned directed staff training performance evaluations developed comprehensive training program new sales associates developed quarterly annual sales department budgets education master arts international commerce policy 2014 george mason school public policy city state international commerce policy international commerce policy semester credit hours 42 credit hours master arts 2013 oxford university mansfield college oxford study abroad semester credit hours 3 credit hours bachelor arts government international politics 2012 george mason university city state government international politics government international studies semester credit hours 60 credit hours associate arts liberal arts 2010 northern virginia community college city state liberal arts liberal arts semester credit hours 60 credit hours,BUSINESS-DEVELOPMENT
internal audit manager summary dedicated auditing professional accomplished ability work independently team member successfully achieve project goals objectives highlights information system audit control association isaca sarbanesoxley project risk controls business process review institute internal auditors iia risk management expertise strong client engagement experience internal audit manager 082012 current company name city state effectively executed complex postacquisition audits software service saas acquisitions including planning developing targeted audit scope delivering impactful timely audit reports responsible assessing audit universe auditable entities risk environment internal clients align annual audit plan liaised senior leadership help identify upcoming market trends manage emerging risk responsible planning delivering managing internal audit consumer services healthcare automotive business units greater 50 na revenue partnered stakeholders discuss accuracy impact audit findings identify root cause collaboratively develop timely remediation action plans revamped legacy internal audit report scope document template include qualitative quantitative content manager internal audit 082011 082012 company name city state led business risk assessment internal clients develop north america annual audit plan assessed aged inventory reserve methodology inventory valued excess 55 million resulting potential discrepancy excess 2 million director internal control 102006 052011 company name city state designed implemented sarbanesoxley compliance program companywide managing 45 control owners six cosourced auditors prepared presented status reports senior management audit committee least quarterly strengthened governance polices risk based monitoring controls training reduced key controls 35 compliance costs 25 redesigned itgc compliance program saving 100000 annually enhanced effectiveness control environment increased process controls ownership accountability led design implementation oracles internal controls manager icm reviewed validated conference room pilot crp user acceptance testing uat results documentation responsible standardizing process narratives flowcharts key controls documentation 26 detailed process narratives 325 key controls director corporate compliance 092004 102006 company name city state developed executed annual enterprise risk management assessment assure audit plan effectively calibrated organizations key business processes aligned risks materiality exposure priority designed implemented managed sarbanesoxley compliance program domestic overseas hong kong office included walkthroughs process narratives key controls led crossfunctional team responsible documenting key business processes collaboratively assessed key controls responsible conducting testing inscope audits analyzing test results collaboratively develop remediation action plan collaboration process owners manager senior living properties 032003 062004 company name city state senior living properties developed business growth strategy included construction additional assisted living facility complement senior living division increasing occupancy rate 9 negotiated new vendor contracts payment terms supplies services realizing 10 discount improved terms manager internal audit 082002 032003 company name city state performed supply chain process audit identified redundancies reduced store receiving labor 60 developed labor analysis program assess warehouse pick time error rates local receiving labor resources cost processes maximize store effectiveness senior internal auditor 051999 122001 company name city state uncovered 1 million overpayments broker commissions expenses served principal auditor accounts payable accounts receivable information technologies senior analystdevelop team leader 081994 041999 company name city state subsidiary atlantic richfield company senior analystdevelopment team leader 011997 011999 company name city state designed implemented processes eliminated redundant processes instituted improvements training development personnel resulting 18 million labor savings developed cost analysis profit implementation programs advising franchisees corporateowned facility operators increase sales margins field supervisor 011994 011997 company name city state developed executed south bay region sales growth strategy resulting 12 net profit increase led development companywide laborhours initiative resulting 1 million savings first year education credentials master business administration 2000 pepperdine university city state bachelor science management 1994 pepperdine university city state skills accounts payable accounts receivable acquisitions agile approach business owner business process business processes cisa closing content contracts certified public accountant cpa product development documentation senior management financial functional icm information systems information technology inventory leadership managing market meetings office enterprise oracle personnel pick processes product management profit quality receiving risk management sales sarbanesoxley scheduling strategy supply chain,APPAREL
program assistant professional summary program assistant supervising experience exceptional people skills versed daxko operations membership childcare desires challenging role membership coordinator experience program assistant 072013 current company name city state billingfinance include purchase orders childcare billing refunds credits different programs well versed daxko operations assist training supervising member services associates assisted program director payroll interviews multiple programs run weekly program rosters reports input member information sell different programs file away cc statements members information various programs review approve financial assistance email mail member invoices answer incoming calls emails members accounts programs use varies office equipment ie multiphone systems computers fax machines copy machines ordered distributed office supplies adhering fixed office budget managed office supplies vendors organization upkeep answered managed incoming outgoing calls recording accurate messages opened properly distributed incoming mail greeted numerous visitors including vips vendors interview candidates helped distribute employee notices mail around office maintained clean reception area including lounge associated areas screened visitors directed correct employee office front deskcustomer service 112006 122010 company name city state member services including limited access health fitness center sales membership data entry ensure services provided quality manner times provide accurate information activities programs members participants responsible ensuring prompt courteous service delivered membersparticipants controls access health fitness facility knowledge program areas members participants well ability refer patrons correct staff member needed ensures accounting related procedures followed cash reporting merchandise sales data entry service desk staff close deposits attendparticipate required monthly staff meetings takes payments programs memberships responsible weekly monthly reports handle many tasks one time lots pressure answer multiline phones takes messages email hand written make copies also send faxes maintained clean reception area including lounge associated areas helped distribute employee notices mail around office greeted numerous visitors including vips vendors interview candidates answered managed incoming outgoing calls recording accurate messages directed guests routed deliveries courier services managed office supplies vendors organization upkeep mortgage document clerk 032002 012003 company name city state retrieving certifying ginnie mae fannie mae freddie mac fhlb loans create loan folders dividers audit new loans loan schedule input loans trust system fitechempower create new loan lists excel update old loan lists weekly excel answer handle incoming calls pertaining loan lists finalize ginnie mae fannie mae freddie mac fhlb loans make copies employees logging documents log sheet system input documents empower fitech sort file away documents janitorclerk 111996 022001 company name city state employee month september 1997 recovered organized clothing records supervised housekeeping kept track inventory supplies individual rooms education high school diploma 1996 iowa park high school city state certifications first aidoctober 2013 american safety health institute cpr aed certificationoctober 2013 american safety health institute emergency oxygen certificationoctober 2013 american safety health institute skills excellent communication skills professional phone etiquette customer serviceoriented microsoft officeexcelpowerpointoutlookwordpublisher as400 daxko operations,BANKING
information technology senior manager summary 15 years leadership experience information technology director consultant extensive strategic vendor management expertise vmo leadership expert vendor selection process rfi rfp msa sow leader contract negotiations senior project management leadership cochairman change management review board saved millions dollars vendor expenses successfully implemented sourcing “ partnerships ” implemented lead business relationship management team accomplished technologist strong business acumen including mba degree successfully resolved complex business technical operational issues specialist presenting executive level technical business presentations vpsvpcio highlights global strategic sourcing negotiations expert vendor management project management vendor selection process technical support cloud computing mba degree experience information technology senior manager april 2013 february 2015 company name city state leading worldwide major manufacturer distributor retailer high quality vitamins supplements leadership role vendor selection process rfirfpsow negotiated contracted selected technology vendors optimize quality minimize costs successfully directed several major vendor sourcing projects enterprise business critical applications oracle ebs suite draft negotiate manage large complex vendor contracts measure vendor performance via scorecards slas performance metrics system availability implement manage multiple successful partnerships carefully selected key vendors infosys accenture mindtree presidio salesforce oracle omcs cisco genpact techdemocracy tata pegasystems amdocs etc annual recurring savings 275 million dollars large “ renegotiated ” support agreements implemented onsite onshore offshore talent sourcing models completed schedule worked business teams successfully implement new technical support vendorspartners information technology director january 2000 february 2013 company name city state major entertainment company providing internet email voip hdtvvod 32 million customers information technology director researched selected implemented managed multiple vendor relationships lead several rfi rfp mso sows drafted approved contract amendmentsrenewals extensive business systems project management business relationship achievements director information systems extensive experience customer service technologies directly responsible managing infrastructure technical application support teams improved overall contact center system uptime 9993 9999 monitoring proactive maintenance maintained several jd powers top system performance ratings directed business relationship management team integrated within business units customer surveys improved c b lead successfully managed 45 projects many coming ontime onbudget required business functionality extensive strategic vendor management expertise overall responsibility system availability vendor performance metrics report cards slas business systems delivery consultant january 1999 january 2000 company name city client company cablevision systems “ contracttohire ” offered senior management position within corporate information technology started new technology support team centrally supporting 110 business applications client services manager january 1998 january 1999 company name provided professional consulting services multiple fortune 500 companies investments banking finance insurance areas customers include merrill lynch guardian jp morgan chase implemented customized crm applications streamline money transfer reconciliations world bank members responsible system implementations project management project costing customer executive level communications assisted sales team closing 3 major new accounts sales support role education mba masters business administration adelphi university city state business administration bs management economics state university new york city state management economics itil certifications new horizons consulting itil v3 foundation itil v3 practitioner pega certified project management project manager certification skills streamline banking budget business systems c cisco closing 3 consulting contracts crm client customer service ebusiness email senior management finance guardian information systems information technology insurance investments itil itil v leadership director managing money msa negotiating enterprise oracle project management quality relationship management rfi rfp sales sales support sla strategic technical support vendor management voip,INFORMATION-TECHNOLOGY
admissions executive professional summary highly motivated creative professional strong leadership relationshipbuilding skills experienced applying principles sociology personnel handling administration education management marketing problems core qualifications microsoft office training development marketing sales specialist group behavior dynamics charismatic public speaker community resources specialist motivated team player natural leader organized efficient experience admissions executive august 2015 current company name city state evaluated program performance expectations maintained compliance company legal requirements reviewed program needs recruited qualified staff inspired students translate academic interests real world taking positive actions counseled undergraduates regard educational professional goals communicated registrars office review process requests requirements waivers organized recruitment admission events prospective students served academic adviser undergraduate students year worked upper management ensure appropriate changes made improve customer satisfaction trained staff improve customer interactions customer service specialist december 2004 august 2015 company name city state developed implemented monitored programs maximize customer satisfaction resolved customer questions issues complaints conducted weekly monthly quarterly team meetings discussing company goals productivity team building developed rapport customer base handling difficult issues professionalism addressed committee meetings brought procedural ideas steering committees promoting nutrition physical mental assessment programs provided behavioral based safety education promoting training certification employees generated distributed daily reports order acknowledgments appropriate personnel organized placement tests applicants entered data excel spreadsheets tracking individual health assessments discrepancies community outreach coordinator intern january 2015 april 2015 company name city state responsible coordination community events individuals families promoting healthy environments lifestyle changes enhance emotional physical functional growth led presentations aimed developing comprehensive programs meet community employment housing transportation medical crime prevention needs met clients oneonone determine necessary services make appropriate treatment recommendations edited prepared program manuals instructors clients attended conferences seminars training sessions community health education related issues assisted director event planning fundraising referred families food banks financial assistance programs employment training support health immigration services child advocate foster children october 2013 july 2014 company name city state establish relationship child better understand childs needs desires develop relationship court dependent child meeting himher weekly basis provide positive role model child teaching himher selfconfidence trust developmental behaviors support child throughout court proceedings explain court proceedings child review available records regarding childs family history school behavior medical mental health history etc identify explore potential resources facilitate family preservation early family reunification alternative permanency planning interview parties involved child regarding childs circumstances needs communicate childs needs court written reports recommendation ensure courtapproved plans child implemented investigate interest child judicial administrative proceedings outside juvenile court communicate coordinate efforts childs social worker probation officer attorney education bachlor science sociology 2014 university west georgia city state minor psychology member uwg social science newspaper sociological collective member psychology club member sports management committee associate arts technical communications 2012 west central technical college city state deans list presidents list skills client relations creative problem solving customer service academic advisement team leader effectivecommunicator project management relationship builder professional attitude marketing multitask management,ADVOCATE
chef career focus nursing student recently obtained cna license state worked gna uk passion ever since confident would make wonderful candidate position beginning taking prerequisite classes nursing school ebb driven yet still personable record shows mutitask oriented experience always caring deeply people grades always exceptional clinical experience accomplished want sound arrogant truly confident strong work ethic willingness learn would surely asset stjosephs medical team think time summary skills understands mobility assistance needs charting expertise understands medical procedures trained grooming bathing assistance general housekeeping ability trained catheter change preparation calm levelheaded duress quick problem solver valid state drivers license reliable transportation medical terminology knowledge experience march 2007 december 2008 company name city state chef extensive knowledge aspects food industry well natural foods industry degree culinary arts chef fine dining establishment attention january 2005 january 2007 company name city state cnagna within assisted living fascility observed documented patient status reported patient complaints case manager read recorded temperature pulse respiration massaged patients applied preparations treatments liniment alcohol rubs heatlamp stimulation completed submitted clinical documentation accordance agency guidelines prepared patient rooms prior arrival collected urine fecal samples support duties diagnostic technical treatment procedures setting operating special medical equipment apparatus assisted adequate nutrition fluid intake directed patients prescribed range motion exercises use braces artificial limbs provided transportation assistance companionship clients cleaned organized patients living quarters positioned residents comfort prevent skin pressure problems assisted transferring residents wheelchairs adaptive equipment kept facility stocked necessary supplies equipment instruments provided personal nursing care pre postoperative situations performed routine tests urine dip stick vision hearing tests tended patients chronic illnesses assisted nurses cleaning rectal tube gtube jtube regular catheter insertion charted daily information residents mood changes mobility activity eating percentages daily inputs outputs recognized reported abnormalities andor changes patients health status nursing staff assisted adls provided patients families emotional supportexhibited compassionate care communication regard issues death dying sensitive needs geriatric patients administered simple range motion exercises promoted continuity care accurately completely communicating caregivers status patients care provided promoted personal coworker safety participated maintenance safe conditions within facility related areas maintained clean orderly wellstocked environment february 1998 december 2004 company name city state office manager point contact contacts sales commercial grounds maintenance company office operations experience positioned residents comfort prevent skin pressure problems read recorded temperature pulse respiration massaged patients applied preparations treatments liniment alcohol rubs heatlamp stimulation completed submitted clinical documentation accordance agency guidelines prepared patient rooms prior arrivalprovided pre postoperative care assisted patients bathing oral hygiene grooming feeding elimination helped patients move beds baths wheelchairs automobiles cooked appetizing satisfying meals snacks scheduled accompanied clients medical appointments followed safe lifting techniques individual resident lifting instructions maintained sanitary conditions residents program rooms transported patients areas hospital wheelchairs gurneys assisted cleansing enemas catheterization bladder irrigations assisted patients ambulation crutch walking provided pre postoperative nursing care provided necessary supplies support assistance medical staff patients unit specific procedures tended patients chronic illnesses tended patients chronic illnesses assisted nurses cleaning rectal tube gtube jtube regular catheter insertion charted information residents mood changes mobility activity eating percentages daily inputs outputs recognized reported abnormalities andor changes patients health status nursing staff documented resident records daily flow sheetscollects patient specimens data including vital signs inputoutput necessary measurementsprovided patients families emotional supportcompassionate care communication dealing issues death dyingdisplayed sensitivity needs geriatric patientsadministered guided patients simple range motion exercises comforted patients provided reassurance encouragement promoted continuity care communicating patients status family members caregivers promoted personal coworker safety promoted personal coworker safety participated maintenance safe conditions within facility related areasresponded appropriately physical emotional developmental needs patients work history june 2011 august 2014 company name city state private chef education coursework baltimore international college city state usa culinary arts aa degree culinary arts gpa 40 coursework gen ed plus culinary arts deans list every year coursework anatomy physiology health assessmentsname academic achievement award interests currently nursing student ccbc community involvement volunteered years various local international groups including moveable feast united way well church group involved volunteering dominican republic 9 months additional information currently nursing student ccbc community involvement volunteered years various local international groups including moveable feast united way well church group involved volunteering dominican republic 9 months took care sick children subsaharan conditions haiti dr skills arts clients customer service office natural sales,CHEF
business development consultant career focus self starter customer focused detail oriented business professional multiple industry business development experience complemented staffing industry human resources experience specializing business implementation recruiting proven track record consistently exceeding corporate objectives quotas highly articulate persuasive communicator able reach individuals groups organizational levels ability liaison clients human resources sales management strong writing editing presentation skills extensive background networking building customer relations presentation sales marketing follow project coordination highly skilled strategic thinker able plan implement client orientation program achieve organizational objectives business development goals summary skills microsoft office programs sharepoint peoplesoft adp payroll internet applications research accomplishments human resources · reduced employee turnover 10 one year sales marketing · increased accessory worlds revenue 25 less 3 months recruiting · developed recruiting plans marketed hosted job fairs filled 120 hard fill building inspector plans examiner vacancies city houstons permitting center period six months sourcing recruiting nationwide business development · promoted largest territory workforce solutions post exceeding market share customer loyalty annual goals first quarter year second largest territory organization business management · implemented attendance disclaimer significantly decreased hiring event cancellations current workforce solutions center employee engagement · earned 2nd highest fill rate region workforce solutions improving quality job postings actively encouraging employment counselor staffing specialist teams aggressive recruitment efforts professional experience company name city state business development consultant 012015 current provide human resources recruiting screening staffing services employers assigned areas maintain build relationships new existing clients providing services maintaining contact attending networking events actively involved targeted professional organizations network industry contacts association memberships online maintain understanding employment business related activities assigned areas analyzing data identify business development opportunities understand clients human resourcebased needs suggest appropriate products provide advice otherwise address issue followup clients ensure effective delivery services products rendered develop process client contracts renewals terminations company name city state recruiting specialist 012014 012015 develop execute recruiting plans market advertise reach broader wider market candidates network industry contacts association memberships online implementation programs policies procedures towards workforce management new employee onboarding training development administrative duties record keeping related hiring process company name city state owner 022011 082013 operated small business selling fashion accessories locally well online direct sales business business sales developed excellent rapport clients increased revenue 25 less 3 months company name city state language arts intensive reading teacher spanish club sponsor 092006 062010 implemented community service help benefit needy local residents programs coats backs principal spring school supply drive christmas carol military shoeboxes club cleanup successful advancing students reading level 88 period one school year developed taught lessons following voyager instructional model improve students reading skills taught aspects reading english literature grammar writing prepared students floridas comprehensive assessment test fcat company name city state human resources manager 082003 082006 developed job announcements carried coordinated advertising recruitment interview selection process administration employee compensation benefits personnel policies regulatory compliance performed quarterly reviews investigated documented resolved personnel issues complaints levels within hotel conducted final interview reviews reprimands exit interviews order ensure labor laws followed prepared followed budgets personnel operations education mba business administration management university houston city state bachelor arts english literaturespanish university texas city state teaching certificate reading endorsement city languages fluent english spanish skills administrative duties adp payroll advertising arts benefits budgets business development contracts client clients delivery direct sales english fashion hiring human resource human resources internet applications regulatory compliance market microsoft office programs sharepoint network networking peoplesoft personnel policies rapport reading record keeping recruiting recruitment research selling sales spanish staffing teacher professional affiliations texas veterans commission houston east end chamber commerce – ambassador – january 2015 – present camara de empresarios latinos de houston – member – august 2015 – present governors small business forum committee member september 2015 houston hispanic chamber commerce volunteer – october 2015 present,BUSINESS-DEVELOPMENT
services engineer summary seeking challenging exciting job growth oriented industry potential hard work skills fully utilized experience services engineer january 2007 january 2010 company name electrical items legrand havells indo asian 2010 march 2013 job function working head general goods coscharis group 17 coscharis street po box 71268 lagos nigeria ph 2348123177630 coscharis group started technical tvs motorbikes later moved head general goods division general goods division handles motorbikes air conditioners television importation sales distribution servicing repairs motorcycles air conditioners television presently working service centre manager job involves regular check brand new bikes delivered customers also attend every bike comes repair preparing jobcard according need customer according condition bike carried systematically supervision since charge workshop repairs replacement spares fixing parts lathe work vulcanizing work electrical work wiring work etc consultation certification work done workshop also estimate cost involved repairs genuine spares accident vehicles estimation restructuring etc also give annual requirements spares needed workshop spares shops regular free services accepted company new bikes conducted per norms conditions laid tvs motors co india nirma international u ltd plot 8bombo road po box 6401 kampala uganda east africa ph 256 714 124142 nirma international u ltd authorized dealers tvs motorbikes uganda east africa extended operations rwanda burundi full fledged workshop service centre sales offices beautiful showrooms qualified people handle service centre manager january 1994 january 2007 company name job involved regular check brand new bikes delivered customers also attend every bike comes repair preparing jobcard according need customers bike conditions carried systematically supervision since charge workshop repairs replacement spares fixing parts lathe work vulcanizing work electrical work wiring work etc supervision certification work done workshop also estimate cost involved repairs genuine spares accident vehicles estimation restructuring etc also give annual requirements spare parts needed workshop regular free services accepted company new bikes conducted per norms conditions laid tvs motors co india zen motors 12710bull temple road kempegowda nagar bangalore 560019 ph 080 26678266 080 26678229 well known brand twowheelers india viz services engineer january 1990 january 1994 company name service engineer worked service department company looking services sales tvs company motorbikes looked sales tvs motorbikes addition services besides looking spares tvs motorbikes 080 26540474 bharath automobile agency authorized dealer sales service agency well known brand twowheelers india viz customer relations officer company name looked sales services tvs motorcycles besides charge clients bikes services sales looked complaints handled problem associated bike clients compliance asset education data entry six month course 1995 karanataka infotek regd city india puc 2nd year diploma computer applications 2002 f b international computer school state india computer applications personal information name anand father name chikkegowdappa date birth 23061975 age 37 years marital status married interests anandc 3511th cross road kurubarahalli road muneshwara layout laggere bangalore560058 languages english hindi kannada tamil luganda african language spoken uganda skills agency consultation clients data entry engineer english hindi lathe repairs sales supervision television wiring additional information curriculam vitae anandc 3511th cross road kurubarahalli road muneshwara layout laggere bangalore560058 personal details name anand father name chikkegowdappa date birth 23061975 age 37 years marital status married passport f 3905156 chikkegowdappa anand hereby confirm details true best knowledge date 02052014 place bangalore india anandc,AUTOMOBILE
finance accountant summary staff accountant proficient flexible adapts seamlessly constantly evolving accounting processes technology adept budget forecasting financial reporting successful managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes highlights accounting operations professional compliance testing knowledge managerial aptitude account reconciliation expert ethical approach finance accounts receivable general ledger accounting skills accounts payable financial statement analysis invoice coding familiarity analytical reasoning intuit quick books specialist payroll budget forecasting expertise accomplishments formally recognized excellence achieved financial analysis budgeting forecasting operated computers programmed accounting software record store analyze information general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions extensive experience financial statements audits reviews compilations audits governmental organizations researched resolved billing problems previously missed increased compliance cash management department aiding internal external audits experience finance accountant 052012 company name city state monitored new trends technologies applied audit areas 23 funds worked collaborated extensively auditors preliminary yearend audit processes 23 funds managed accounting operations total 28 funds accounting close account reporting reconciliations received 86 statements record cash checks 16985 vouchers well reconciled records bank transactions performed debit credit total 196 accounts computer spreadsheetsdatabases using specialized accounting software systematically prepared documents assembled financial statements independent auditors guided firm reconciliation annuity funds pension funds annual reporting management investments aligned financial activity regulations gaap updated investment records upon funding investments updated confidential employee banking information accuracy maintained accounts receivable 23 funds documentation electronically paper processed 189 journal entries 68 online transfers 2398 payments staff accountant 012011 032012 company name state guided firm reconciliation payroll annual bonus pension funds annual reporting management investments investigated resolved discrepancies monthly bank accounts tight deadlines revised streamlined inefficient work procedures automation software reduced time costs increased efficiency introducing new accounting procedures verified details transactions including funds received total account balances coded general ledger processed vendor invoice payments accountant 052005 092010 company name state tracked capital spending approved capital requests thoroughly reviewed financial statements verified details transactions including funds received total account balances coded general ledger processed vendor invoice payments coordinated approval processes accounts payable invoices rectified escalated accounts payable issues employees vendors conducted monthend balance sheet reviews reconciled variances processed bank reconciliations financial reports verify practice proper due diligence maintained accounts receivable documentation electronically paper issued 5 paychecks 200 vendors suppliers weekly basis corporate accountant 021998 112004 company name city state maintained detailed administrative procedural processes improve accuracy efficiency verified logged deadlines responding daily inquiries coordinated meetings department managers supervised trained billing collection staff education associate arts business business management 1978 midwest business college city state usa business business management continuing education courses focusing major changes within accounting standards advanced financial accounting revenue recognition specialized industry gaap skills account reconciliation accounting accounting software accounts payable accounts receivable accounts receivable administrative approach automation balance sheet bank reconciliations billing budget credit databases debit documentation due diligence finance financial accounting financial reports financial statements financial statement analysis forecasting funds general ledger general ledger accounting investments managerial meetings payroll processes coding quick books reporting revenue recognition spreadsheets yearend,FINANCE
personal bankersafe1 business advocate profile skilled awarded personal business banker whose talents shine competitive innovative creative environment track record exceeding sales goals improving client retention growing customer base team player truly believes providing clients utmost client experience contagious energy surrounds environment works e xperienced highvolume multiunit retail business operations desires highlevel position professional corporate environment core accomplishments top personal banker business advocate district received star credit award received national achiever banker award received numerous awards exceeding sales goals customers satisfactions received balanced performer award received employee year award received several employee month awards received sales winner awards mvp award winner productivity award winner received community top personal banker award received numerous letters appreciation recognition numbers highly satisfied customers ranked among top telephone bankers customer service representatives nation received highest quality score award telephone banker professional experience personal bankersafe1 business advocate dec 2013 company name city state consistently top performing personal banker business advocate district received star credit award recognized achieving highest number partner referrals includes mortgages merchant services payroll services insurance products frequent recipient customers recognition providing exceptional customer service experience relationship banker small business specialist investment representative nov 2009 aug 2013 company name city state played vital role customer banking experience built relationships customers providing products services meet needs acquired retained deepened managed relationships customers generated growth balances sales marketing promotion referral products services delivered outstanding customer experience helped branch meet sales objectives contributed success firm managed maintained developed assigned portfolio customers profiled customers uncovered high potential high balanced customers uncovered customers financial needs provided product service recommendations developed cultivated existing customer relationships called existing prospect customers partnered specialists loan officers business bankers financial advisors ensure customers get access experts help specialized financial needs responsible opening consumer business accounts loan applications crossedsells bank products services resolved customer service issues participated occasionally facilitated daily branch team meetings assisted coaching training new bankers tellers branch professionals participated special projects sales campaigns assignments requested identified resolved complex client service opportunities received national achiever banker award employee month award consistently exceeded monthly sales goals received recognition one top bankers arizona market district community recognized consistently providing customers utmost customer experience deepening sustaining customers banking relationship licensed investment series 6 63 insurance trained small business specialist personal banker jun 2009 oct 2009 company name city state engaged sales service activities traditional branch setting opened consumer business accounts loan applications crossedsells bank products services resolved customer service issues referred customers areas us bank appropriate converted service opportunities sales events acquired retained deepened managed relationships customers responsible generating growth balances sale marketing promotion referral products services provided banking sales solutions deposit loan investment products acquired new clients developed current book business supported branch achieving sales goals provided sales service assistance customers developed maintained broad knowledge products services appropriately support client needs ensured compliance operational security audit procedures policies participated special projects sales campaigns assignments requested trained business banker participated extensive loan processing role telephone banker customer service representative oct 2007 jun 2009 company name city state answered inbound calls pertaining customers questions concerns regarding accounts serviced customers existing accounts recommended new products services overcame customers banking concerns include escalated issues recommending solutions providing utmost client experience achieved aggressive sales goals measured daily basis maintained well balanced performancein field sales customer satisfactions referred customers specialists necessary assisted supervisors managers retaining new existing employees served mentor shadower telephone bankers customer service representatives assisted supervisors coaching bankers customer service representatives provided shared best practices fellow employees education bachelors degree social work st bridgets college city philippines passed licensing exam social work skills leadership marketing motivation multiunit operation management negotiation skills new business development operations startup organizational restructure change outsourcing performance analysis problem resolution project management project planning public relations sales sales analysis service quality improvement staff development staff motivation staff training change implementation communication skills community outreach crosscultural communications customer relations departmental operations management diverse marketindustry knowledge event management promotion expense control fast learner hardworker interpersonal skills staffretention programs startups acquisitions team building team leadership team player,ADVOCATE
737 industrial engineering manager professional summary selfmotivated innovative goaloriented industrial engineer project manager team leader dedicated boosting company revenue exceptional leadership rigorous cost schedule control techniques desires opportunity revamp processes procedures increase efficiency product quality skills project planning development strategic planning lean manufacturing design analytical personable dedicated team player procedure development dependable work history 737 industrial engineering manager 012014 current company name – city state manage lead industrial engineering team support 737 wing seal test paint systems installation build processes lead team daily activities production scheduling cycling managing shop operating rhythm process improvement implementation resulting 15m cost savings lead team track metrics manage major shop recoveries impact final assembly andor delivery lead team use lean tools order continuously root cause issuesopportunities drive improvements business plan support 2 manufacturing senior managers wings director several rate max readiness projects manage opportunities risks recurring nonrecurring statement work lead continue develop 4 sustaining employee involvement team also 50 5s industrial engineer project manager 092008 122009 company name – city state responsible managing complete sine wave fabcell statement work including mpt developmental sow work breakdown structure ms project fabrication division floor beam developmental project 7879 implementation negotiated priorities schedule die exercises cross functional team mpt supplier mgmt program engineering tooling etc integrated program perform risk analysis boris etc worked mitigate risks program transferring knowledge technology production integration tal india developedprovided status metrics divisional program executives shared responsibility fabrication estimating develop cost estimates division program fabrication division focal tihybrid floor beams faa cert hardware allowables integrated smasdt develop producible test plans fabcell 787 sine wave shop ie lead green rooms make sure aspects production accounted material component procurement tooling programming planning etc analyzed value stream including capabilities capacity develop interdivisional forecasts schedule commitments critical paths manufacturing risks program negotiated organizations utilize equipmentprocess capabilities necessary complete sine wave fabcell sow loaded set priorities shop based participation developing strategy program stakeholders developed schedule mitigation scenarios part recovery planning exercises order meet high level strategies sole industrial engineer responsible technology transfer production india independently developed statistical models spreadsheets analyze data tolerances throughout product lifecycle determine work statement meets program production requirements participated design experiments using dmaic strategy obtain right data sample size prove process capabilitieslimitations production readiness analyzed data define tooling compensation factors production tooling participated manufacturing producibility representative weekly engineering configuration meeting sets product baseline designs assessed production equipment capacity relation takt time function analyzing rate readiness colead product marketing strategy expanding sine wave structure opportunities future airframe applications industrial engineer 122005 092008 company name – city state responsible business strategy special projects utilizing projectpeople management skills created integrated system large package capacityforecast planning boeings tooling business independently developed implemented dynamic daily management load chart system developed hands scheduling tools production management member auburn site core metrics south site ie process council promotes best practices lean focal ats aiw certification utilized lean projects ran workshops enhance customer alignment engagement ats metrics systems focal established shop floor metric package enable management visibility actual factory performance developed ie applications new mes system toolings erp industrial engineering supervisor 072010 012014 company name – city state managed led team industrial engineers daily activities shop capacity planningscheduling tooling project management process improvement implementation responsible managing business plan resource allocation ppmo tooling equipment services 500 employees oversaw project management tooling major projects allow site achieve rate increases 35 38 42 airplanes per month integrated max leadership team develop implementation plan incorporate transition max using current facility platform led lean steering team lean strategy ppmo identify implement process improvements throughout 737 boeing production system participated ppmo leadership team member develop strategy vision priorities organization side job bca puget sound ie skill team captain industrial engineering puget sound central site managing continuously improving skill acquistion development retention processes industrial engineer project manager 122009 072010 company name – city state december 4th 2009 july 30th 2010 industrial engineer project manager core integration team interiors responsibility center south carolina project responsible managing business operation functions including staffing training tooling capital equipment baseline statement work baseline schedules program management best practices responsible leading team interiors project managers develop integrated implementation plans utilizing standard processes metrics executive review best practices rio change management financial planning responsible managing opportunities risks associated implementation new interiors facility south carolina led interiors project effort way gathering data initial conception making recommendation independent sourcing solution approvals getting funding authorization order release long lead capital work cross functionally fabrication program business operations formally known pmo program directives decision memos education mba business administration 2008 seattle university city state bachelors science industrial engineering 6 2014 university washington industrial engineering project management certification stevens institute accomplishments led managed teams project managers industrial engineers worked employee involvementengagement teams improve processes office factory floor accelerated improvement workshop certification outgoing personality honest easy going quick study dependable high sense personal responsibility skills assembly bca business operations business plan business strategy capacity planning change management hardware council delivery design experiments engineer erp estimating financial planning functional ie leadership director people management mgmt managing product marketing max mes ms project paint process improvement processes procurement production management program management programming project management risk analysis scheduling sound spreadsheets staffing strategy tal vision workshops,ENGINEERING
healthcare provider professional summary current graduate student university arizona global campus pursuing masters degree health informatics analytics five years experience athome care exceptionally empathetic dedicated healthcare provider strong record child health care service adept handling various client issues problems kindness professionalism seeking opportunities healthcare business industry reliable employee extensive track record demanding sales account management environments strong presenter communicator problem solver working effectively productively diverse customers individual needs stayathome mom five children dedicated ensuring needs childrens safety comfort addressing specific diet exercise tutoring needs including care provided autistic son creating specific routines developmental support educational strategies recently began endeavor owning managing small business skills flexible adaptable responsible verbal written communication computer proficiency adaptability customer service professional telephone demeanor account management technical support social media knowledge strategic planning compassion selfmotivated professional cultural awareness analytical skills good listening skills work history healthcare provider 082015 current company name – city state worked improve enhance patient lives effective compassionate care administered medication directed physician completed household management tasks clients within private home settings including companionship personal care assistance coordinated daily medicine schedules administration help clients address symptoms enhance quality life assisted disabled clients way necessary facilitate independence wellbeing maintained clean safe wellorganized patient environment monitored progress documented patient health status changes keeping healthcare team updated interacted kindly patients families displayed positive outgoing attitude resulting establishment longterm professional relationships assisted patients handling daily chores errands transporting appointments cleaning personal spaces purchasing supplies offered support client mental emotional needs enhance physical outcomes overall happiness consistently met demands clients providing sufficient numbers direct care providers provided assistance clients handling household cleaning duties managing schedules transporting medical appointments facilitated calls field staff resolve issues address concerns encouraged patients participate safe physical activity help boost mood improve overall wellness assisted patients dressing grooming feeding needs helping overcome adapt mobility restrictions supervised daily activities provided assistance needed developed rapport create safe trusting environment care online english tutor 092018 072020 company name – city state analyzed student progress adjust lesson planning improvement motivated students positive learning environment build academic confidence planned lessons allotted time strengthen weak subjects build skills collaborated students complete homework assignments identify lagging skills correct weaknesses provided verbal written constructive criticism positive feedback students utilized online platforms provide online instruction group oneonone environments showed empathy understanding students needed counseling extra support moderated online discussion forums maintain safe engaging subject discussion supported diverse student population different teaching styles cover multiple learning styles collaborated parents create tutoring sessions appropriate students age learning preference learning style updated required logs student documentation keep records accurate current prepared lesson plans meet goals identified students individualized study plans drilled students subject matter used flashcards writing techniques improve recall taught students remotely via prerecorded live video sessions motivated students towards learning studying build selfconfidence reduce fear failure identified learning needs implemented fun engaging learning activities help students advance made lessons interesting engaging using art visual aids bolster learning integrated technology sessions enhance student learning educated students study tips exam strategies radiologic technology student intern 072016 112016 company name – city state managed patient treatment care coordinating diverse medical professionals radiology medical fields maintained cleaned sterilized instruments equipment patient kept work patient areas clean orderly wellstocked promote efficiency supported patients keeping private confidential information concealed adherence regulations procedures interviewed patients reviewed documented histories gain solid picture relevant data managed aseptic techniques control infection risk protect patients staff conducted diagnostic interventional procedures 10 patients per day followed safety protocols times minimize radiation exposure potential incidents staff patients supported patient physical emotional comfort taking care positioning responding questions using effective calming strategies participated continuous improvement generating suggestions engaging problemsolving activities support teamwork office assistant 052013 052014 company name – city state delivered clerical support efficiently handling wide range routine special requirements produced highquality documents spreadsheets presentations internal customerfacing needs using ms office suite oversaw automated tracking documentation data client correspondence office operations executed record filing system improve document organization management interacted customers professionally phone email inperson provide information directed desired staff members kept physical files digitized records organized easy updating retrieval authorized team members radiologic technology student intern 112010 042011 company name – city state managed patient treatment care coordinating diverse medical professionals radiology medical fields maintained cleaned sterilized instruments equipment patient kept work patient areas clean orderly wellstocked promote efficiency supported patients keeping private confidential information concealed adherence regulations procedures interviewed patients reviewed documented histories gain solid picture relevant data managed aseptic techniques control infection risk protect patients staff followed safety protocols times minimize radiation exposure potential incidents staff patients supported patient physical andemotional comfort taking care positioning responding questions using effective calming strategies devoted special emphasis punctuality worked maintain outstanding attendance record consistently arriving work ready start immediately radiologic technology student intern 042010 092010 company name – city state managed patient treatment care coordinating diverse medical professionals radiology medical fields maintained cleaned sterilized instruments equipment patient kept work patient areas clean orderly wellstocked promote efficiency supported patients keeping private confidential information concealed adherence regulations procedures interviewed patients reviewed documented histories gain solid picture relevant data managed aseptic techniques control infection risk protect patients staff followed safety protocols times minimize radiation exposure potential incidents staff patients supported patient physical emotional comfort taking care positioning responding questions using effective calming strategies devoted special emphasis punctuality worked maintain outstanding attendance record consistently arriving work ready start immediately cash service representative 062006 032007 company name – city state adhered policies facilitated safe protected transactions worked dedicated team member banking team worked ensure confidentiality privacy clients brought forth friendly enthusiastic attitude handled cash transactions sales associate 102004 022006 company name – city state worked alongside retail representatives boost sales enhancing product presentations advertising collateral engaged customers effectively build rapport lasting relationships delivered high level assistance locating products checking store system merchandise sites trained developed new sales team associates products selling techniques company procedures maintained organized presentable merchandise drive continuous sales implemented upselling strategies recommending accessories complementary purchases boost revenue educated customers promotions enhance sales processed product returns assisted customers selections organized racks shelves maintain store visual appeal engage customers promote specific merchandise liaised customers recommended specific products specials aligning individual needs requirements specifications analyzed properly processed product returns assisting customers finding alternative merchandise meet needs education mba health informatics analytics expected 022022 university arizona global campus city certificate completion radiologic technology radiography 112016 loma linda university city bachelor science radiologic technology 042011 university perpetual helpsystem dalta city certifications certificate completion radiation technology certificate tefl tesol 120 hours skills flexible adaptable responsible verbal written communication computer proficiency adaptability customer service professional telephone demeanor account management technical support social media knowledge strategic planning compassion selfmotivated professional cultural awareness analytical skills good listening skills work history healthcare provider 082015 current company name – city state worked improve enhance patient lives effective compassionate care administered medication directed physician completed household management tasks clients within private home settings including companionship personal care assistance coordinated daily medicine schedules administration help clients address symptoms enhance quality life assisted disabled clients way necessary facilitate independence wellbeing maintained clean safe wellorganized patient environment monitored progress documented patient health status changes keeping healthcare team updated interacted kindly patients families displayed positive outgoing attitude resulting establishment longterm professional relationships assisted patients handling daily chores errands transporting appointments cleaning personal spaces purchasing supplies offered support client mental emotional needs enhance physical outcomes overall happiness consistently met demands clients providing sufficient numbers direct care providers provided assistance clients handling household cleaning duties managing schedules transporting medical appointments facilitated calls field staff resolve issues address concerns encouraged patients participate safe physical activity help boost mood improve overall wellness assisted patients dressing grooming feeding needs helping overcome adapt mobility restrictions supervised daily activities provided assistance needed developed rapport create safe trusting environment care online english tutor 092018 072020 company name – city state analyzed student progress adjust lesson planning improvement motivated students positive learning environment build academic confidence planned lessons allotted time strengthen weak subjects build skills collaborated students complete homework assignments identify lagging skills correct weaknesses provided verbal written constructive criticism positive feedback students utilized online platforms provide online instruction group oneonone environments showed empathy understanding students needed counseling extra support moderated online discussion forums maintain safe engaging subject discussion supported diverse student population different teaching styles cover multiple learning styles collaborated parents create tutoring sessions appropriate students age learning preference learning style updated required logs student documentation keep records accurate current prepared lesson plans meet goals identified students individualized study plans drilled students subject matter used flashcards writing techniques improve recall taught students remotely via prerecorded live video sessions motivated students towards learning studying build selfconfidence reduce fear failure identified learning needs implemented fun engaging learning activities help students advance made lessons interesting engaging using art visual aids bolster learning integrated technology sessions enhance student learning educated students study tips exam strategies radiologic technology student intern 072016 112016 company name – city state managed patient treatment care coordinating diverse medical professionals radiology medical fields maintained cleaned sterilized instruments equipment patient kept work patient areas clean orderly wellstocked promote efficiency supported patients keeping private confidential information concealed adherence regulations procedures interviewed patients reviewed documented histories gain solid picture relevant data managed aseptic techniques control infection risk protect patients staff conducted diagnostic interventional procedures 10 patients per day followed safety protocols times minimize radiation exposure potential incidents staff patients supported patient physical emotional comfort taking care positioning responding questions using effective calming strategies participated continuous improvement generating suggestions engaging problemsolving activities support teamwork office assistant 052013 052014 company name – city state delivered clerical support efficiently handling wide range routine special requirements produced highquality documents spreadsheets presentations internal customerfacing needs using ms office suite oversaw automated tracking documentation data client correspondence office operations executed record filing system improve document organization management interacted customers professionally phone email inperson provide information directed desired staff members kept physical files digitized records organized easy updating retrieval authorized team members radiologic technology student intern 112010 042011 company name – city state managed patient treatment care coordinating diverse medical professionals radiology medical fields maintained cleaned sterilized instruments equipment patient kept work patient areas clean orderly wellstocked promote efficiency supported patients keeping private confidential information concealed adherence regulations procedures interviewed patients reviewed documented histories gain solid picture relevant data managed aseptic techniques control infection risk protect patients staff followed safety protocols times minimize radiation exposure potential incidents staff patients supported patient physical emotional comfort taking care positioning responding questions using effective calming strategies devoted special emphasis punctuality worked maintain outstanding attendance record consistently arriving work ready start immediately radiologic technology student intern 042010 092010 company name – city state managed patient treatment care coordinating diverse medical professionals radiology medical fields maintained cleaned sterilized instruments equipment patient kept work patient areas clean orderly wellstocked promote efficiency supported patients keeping private confidential information concealed adherence regulations procedures interviewed patients reviewed documented histories gain solid picture relevant data managed aseptic techniques control infection risk protect patients staff followed safety protocols times minimize radiation exposure potential incidents staff patients supported patient physical emotional comfort taking care positioning responding questions using effective calming strategies devoted special emphasis punctuality worked maintain outstanding attendance record consistently arriving work ready start immediately cash service representative 062006 032007 company name – city state adhered policies facilitated safe protected transactions worked dedicated team member banking team worked ensure confidentiality privacy clients brought forth friendly enthusiastic attitude handled cash transactions sales associate 102004 022006 company name – city state worked alongside retail representatives boost sales enhancing product presentations advertising collateral engaged customers effectively build rapport lasting relationships delivered high level assistance locating products checking store system merchandise sites trained developed new sales team associates products selling techniques company procedures maintained organized presentable merchandise drive continuous sales implemented upselling strategies recommending accessories complementary purchases boost revenue educated customers promotions enhance sales processed product returns assisted customers selections organized racks shelves maintain store visual appeal engage customers promote specific merchandise liaised customers recommended specific products specials aligning individual needs requirements specifications analyzed properly processed product returns assisting customers finding alternative merchandise meet needs,HEALTHCARE
executive chef summary outgoing job title offering extensive knowledge hospitality etiquette food preparation superior customer servicefood service professional culinary arts student seeking position elegant fine dining establishment extensive knowledge highend ingredients food wine pairingsrestaurant professional number years foh boh operations customer service food handling expertise skilled memorizing menu items ordersorganized independent worker strong time management skills detailoriented able learn new tasks quickly effectivelyorganized independent worker strong time management skills detailoriented able learn new tasks quickly effectivelyefficient job title strong interpersonal coaching skills prior work busy hotels finddining restaurantsserver bringing enthusiasm dedication exceptional work ethic trained customer service knowledge cuisine type cuisinefriendly courteous server five years work bar restaurant setting proficient knowledge food wine spirits seeking position upscale restaurant resort country clubhigh energy outgoing hostess dedication positive guest relations desires position server hostess fastpaced restaurant bar high volume dining customer service cash handling background highlights ms office suite pos touch windows 7 outlook excel spreadsheets well internet highly responsible reliable point sale pos system operation works well pressure exceptional interpersonal skills extensive hospitality background state name food handlers card state name food handlers card state name food handlers card trained liquor wine food service food beverage specialist indepth food wine knowledge mathematical aptitude food ingredients expert master sales techniques food safety understanding accomplishments 12 years experience managing food operations executive kitchen manager executive chef high volume restaurants strong troubleshooting abilities identify problems implement appropriate solutions kitchen quality related issues expert managing new restaurant openings hire train employees enhance employee customer service skills order food equipment oversee grand opening activities align standards fohboh operation teams strong time management organizational skills multitasking ability excellent interpersonal skills relate well vendors staff management people diverse backgrounds culinary certified food preparation presentation created menus featuring various cuisines including italian southern american mexican cuisines outstanding leadership skills proven earned awards employee relationships sound communicator ability supervise train develop staff effectively experience executive chef 012007 022016 company name city state catering expert specializing special events catering clients walt disney company universal cbs abc studios huntington library gardens nestle usa wolfgang puck valencia country club consulting chef food ecommerce service jewel city bowl waffle saddle ranch waffle fusion restaurant woodland hills company name responsible managing culinary operations recipe preparation presentation food consumption estimation food purchase requisitioning responsible ensure food items prepared according standards quality consistency time lines maintain sanitation procedures organization work area adhering osha regulations maintain food storage receiving rotating stocking par levels dictate manage catered boardroom events create prepare quality culinary specials exclusive occasions manage food nonfood inventories implement inventory control system institute standardized product rotation system develop daily work production schedules direct boh pl responsibility decreased food costs various initiatives meet companys budget standards assist gm negotiating new contracts beverage equipment vendors consistently provided high quality customer service satisfaction ensuring hospitable firstclass dining experience assisted guests making menu choices informative helpful fashionmaintained knowledge current menu items garnishes ingredients preparation methodsdelivered exceptional service greeting serving customers timely friendly mannerappropriately suggested additional items customers increase restaurant salespromptly served food courses alcoholic beverages guestsanswered questions menu selections made recommendations requestedeffectively communicated kitchen staff regarding customer allergies dietary needs special requestsregularly checked guests ensure satisfaction food course beveragesmanaged closing duties including restocking items reconciliation cash drawerskillfully anticipated addressed guests service needsconsistently adhered quality expectations standardsaccurately recorded orders partnered team members serve food beverages exceeded guests expectationsroutinely cleaned table linens table settings glassware windowsills carpets counters floors storage areas service refrigeratorschecked deliveries signed products receivedprepared buffet salad bar dinner servicecontinually kept carpets floor clear debrismaintained neat attractive bakery food casesmaintained professional tone voice words times including peak rush hourspolitely answered phones promptly recorded confirmed reservationsgreeted guests communicated wait timeguided guests dining rooms provided needed assistanceroutinely checked menus verify current clean wrinklefreewelcomed acknowledge guests friendly serviceoriented mannercleaned dishes detergent rinsing sanitizing chemicals 3compartment sinksprayed racked items hot water loosen remove food residuediligently cleaned sanitized organized food speed racks food bins dry storage racks chemical storage roomclosed kitchen shift precisely followed closing checklist kitchen stations executive kitchen managers 012000 012007 company name city state bjs chicago brewery restaurant woodland hills collaborate general manager restaurant operations manage customer service wait staff supervise daily opening closing activities manage food labor costs responsible staff scheduling creation daily prep lists boh keeping kitchen par health code monitor food budgets administered cost controls implement standardized product rotation system food nonfood product inventories collaborate area gm facilitate opening new stores including training marketing merchandising restaurant services direct facility maintenance emphasize clean fun hospitable dining facilities adhering industrial health safety standards develop employee customer service skills conduct productivity enhancements performance evaluations consistently achieved bonuses meeting exceeding sales cost controls quotas executive kitchen managers 011983 011999 company name city state responsible boh operations hired trained supervised kitchen staff managed budgets negotiate vendors contracts prepared food according quality standards accountable monthly annual budgets including action plans drive sales consistent high quality food service standards manage 38 employees inspected work performance well safety hygiene compliance government regulations prepare daily production sheets ensure stocking stations certify adherence recipe portion servings accurately estimate food consumption requisition supplies resulting reduced cost working gm assisted grand opening eight new restaurants negotiated contracts vendors administered receiving goods ensuring accuracy freshness developed work schedules trained incoming staff mentored employees assume leadership roles education bachelor degree marketing 1984 georgia institute technology city state fulton marketingcoursework business management operationscoursework culinary management food beverage operations management certified food handler thorough knowledge haccp regulations atlanta culinary technical school city state skills abc budgets budget closing computer literate consulting contracts clients customer service customer service skills ecommerce special events facility maintenance general manager government regulations health safety standards inventory control leadership managing marketing merchandising excel spreadsheets ms office suite outlook windows 7 negotiating pos quality receiving restaurant operations safety sales scheduling,CHEF
veterinary assistant summary obtain job within chosen field challenge allow use education skills past experiences way mutually beneficial employer future growth advancement skills patient assessment blood draws fecal sample analysis instrument packing surgical setup assisting anesthetic nursing blood smears swine teeth clipping swine tail docking radiology surgical prep digital xray film xray ultrasound vaccination setup administration postsurgical care wound care swine ear notching ovine caprine ear tagging parasite identification small large animal restraining animal cpcr administer microchip dentistry refractometer reading compound microscope centrifuge anesthetic machine experience 092015 current veterinary assistant company name city state spay neuter clinic also provides vaccinations heart worm prevention microchipping heart worm testing flea tick prevention leukemiafiv testing deworming responsibilities include assisting doctor surgery answering phones checking patients checking patients scheduling appointments prepping animals surgery anesthesia monitoring packing instruments cleaning kennels postsurgical care administering vaccines microchips iv catheter placement intubating dogs cats client education 022000 022005 trainerwaitressbartendershift leader company name city state popular family restaurant chain serves variety food drink alcoholic beverages trainer given opportunity help open new stores across united states also one able teach classrooms new employees provide training training period 021999 022000 receptionist company name city state full service fitness center front desk receptionist greet clients answer phone education 2017 associate applied science veterinary technology oklahoma state universityokc city state usa american veterinary medical association avma accredited program gpa 364 1996 high school diploma general studies coweta high school city state usa selected training certifications anatomy physiology ii lab techniques ii clinic management breeds restraint first aid veterinary terminology radiology pharmacology clinics nursing advanced clinics nursing animal pathology animal reproduction nutrition wild zoo lab animal care certification received registered veterinary technician vtse passed august 8 2017 vtne passed august 14 2017 activities honors member vtsa member international honor societyphi theta kappa shine award recipientcompleted 100 hours community volunteer service time osuokc,FITNESS
veteran advocate intern professional summary industrious organized professional excellent analytical observational skills enjoys working teamplayer desires work professional company human services field industrious organized professional excellent analytical observational skills enjoys working teamplayer desires work professional company human services field skills conflict resolution skills superior organizational skills exceptional interpersonal skills ability work effectively team excellent customer service skills effective problem solving skills excellent critical thinking skills detail oriented ability maintain confidentiality experienced interviewer trainer able perform critical unusual situations capable dealing cyclical workload pressures awareness federal state employment related laws regulations time management skills computer skills xp professionalwindows 10 microsoft office microsoft word powerpoint excel trained basic spss software microsoft outlook internet explorer google windows live childplus sentrack database conflict resolution skills superior organizational skills exceptional interpersonal skills ability work effectively team excellent customer service skills effective problem solving skills excellent critical thinking skills detail oriented ability maintain confidentiality experienced interviewer trainer able perform critical unusual situations capable dealing cyclical workload pressures awareness federal state employment related laws regulations time management skills computer skills xp professionalwindows 10 microsoft office microsoft word powerpoint excel trained basic spss software microsoft outlook internet explorer google windows live childplus sentrack database risk management processes analysis process implementation conflict resolution project management new hire orientation organized dependable records maintenance conflict resolution skills superior organizational skills exceptional interpersonal skills ability work effectively team excellent customer service skills effective problem solving skills excellent critical thinking skills detail oriented ability maintain confidentiality experienced interviewer trainer able perform critical unusual situations capable dealing cyclical workload pressures awareness federal state employment related laws regulations new hire orientation records maintenance awareness federal state employment related laws regulations risk management processes analysis process implementation computer skills hris xp professionalwindows 10 microsoft office microsoft word powerpoint excel trained basic spss software microsoft outlook internet explorer google windows live childplus sentrack database conflict resolution skills superior organizational skills exceptional interpersonal skills ability work effectively team excellent customer service skills effective problem solving skills excellent critical thinking skills detail oriented ability maintain confidentiality experienced interviewer trainer able perform critical unusual situations capable dealing cyclical workload pressures new hire orientation records maintenance awareness federal state employment related laws regulations risk management processes analysis process implementation computer skills hris xp professionalwindows 10 microsoft office microsoft word powerpoint excel trained basic spss software microsoft outlook internet explorer google windows live childplus sentrack database work history veteran advocate intern 012012 042012 company name – city state collected veteran information interviews observations test completed holistic care plan homeless veteran 30 day reviews referred veterans agencies based needs prepared appropriate reports use collaborating organizations attended program staff meetings treatment reviews conducted meeting inform team members new resources updated veteran information base camp database managed 15 veterans liaison local agencies assist homeless veterans conducted research programs assist homeless veterans conducted follow interviews monthly basis determined veterans eligibility homeless program intensive supervision officer 022016 042018 company name – city state monitors juvenile offenders sentenced probation parole provide innovative ideas improve efficiencies accomplish work manage case load 18 juvenile scan documents appropriate record keeping purposes sends referral mental health counseling alcohol drug treatment conducts interviews maintains detailed case notes acts liaison reporting probation violations court violation details employment assistance maintains case notes database completes monthly reports conducts daily weekly monthly interviews carries risk assessments order protect public possible offending provides presentence reports court juveniles charged offences helps judges decide sentence passed attending court sometimes testify written recommendation reports instructs conducts juvenile prevention classes explain probation court orders parole guidelines hunan services specialist 062014 022016 company name – city state engage children families development treatment plans manage case load 35 53 children assisted shelter duty emergency situations scan documents appropriate record keeping purposes supervised 4 5 case managers conducts interviews elicit pertinent information reporters child abuse neglect strong written oral interpersonal communication skills maintains detailed case notes provide innovative ideas improve efficiencies accomplish work acts liaison reporting court families willing corporate dss maintains case notes database completes monthly reports maintain confidentiality comply policies procedures consultation law enforcement prepare court documents collaborate guardians ad litem service providers attending court testify written recommendation reports train new staff policies procedures demonstrate integrity dui probation officer 102012 062014 company name – city state monitors state offenders sentenced probation manage case load 250 probationer scan documents appropriate record keeping purposes conducts interviews maintains detailed case notes administers revaluates drug screens acts liaison reporting probation violations court violation details assisted interviews trained new hires evaluated new hire progress well individualizes improvement plans maintains case notes database completed monthly reports monthly deadlines conducts weekly monthly interviews offenders carries risk assessments order protect public possible offending provides presentence reports court individuals charged offences helps judges decide sentence passed attending court testify written recommendation reports participate annual review performance management process via training reporting activities assigned family service workergeorgia pre 082012 102012 company name – city state recruit enroll participants qualify head start prek partnership program review verify eligibility criteria 40 60 potential participating families scan documents appropriate record keeping purposes assist participating families locating financial educational informational resources ensure participating child medical health dental requirements met maintain ongoing communication families following parents contact family pediatrician dentist medical professionals update health documents responsible meeting exceeding program requirements participants healthcare mental healthdisabilities social services parent involvement process referrals children behavior andor developmental concern assist families finding medicaldental home maintaining medical insurance rehabilitation care technician 122003 082012 company name – city state provide direct care patients suffering postacute medical injuries perform ekgs vital signs bathing intermittent cauterizations assist patients multiple chronic diagnoses including chronic obstructive pulmonary disease asthma traumatic brian injury cerebrovascular accident record document patients behavior assist admissions discharges monitor record patients glucose weight pulse oximetry io assist emergency code situations calling additional personal gathering emergency equipment starting cardiopulmonary resuscitation cpr team lead 062001 072003 company name – city state complete department payroll maintain updated attendance performance reports customer care staff maintain accurate department staffing plans scan human resource documents accounting appropriate record keeping purposes maintain accurate performance reports subordinates follow needed issue corrective action pip performance evaluation plans evaluations team member required maintained time card requested time per policy complete performance evaluations staff timely manner create compile maintain publish statisticdata reports used members organization communicate departments contractors via phones video conference skype email clear concise professional manner resolve pending customer issues participate annual review performance management process via training reporting activities assigned provide innovative ideas improve efficiencies accomplish work recommends new approaches policies procedures effect continual improvements efficiency department services performed participate auditing department tasksfunctions identify process improvement opportunities participate department leadership meetings andor conference calls regular basis complete department special projects assigned department manager performs task deemed necessary organization education master science human resource management human resource generalist 2019 strayer university city state human resource management human resource generalist bachelor arts sociology may 2012 augusta state university city state sociology gpa 335 quantitative methods research research methods ii methods sociological research psychology social problem analysis health psychology gerontology sociology death grief caring medical terminology rofile ten years experience human services healthcare related fields demonstrated ability learn new skills concepts quickly proven interpersonal skills acquired work experience academic projects mentor leadership opportunities acknowledge exceptional organizational management skills selfmotivated able effectively set priorities achieve immediate longterm goals meet operational deadlines excellent oral written communication skills developed numerous class presentations essays reports pursuing degree diligent able adjust fast pace environment extremely reliable pressure skills academic accounting ad auditing basic interpersonal communication excellent oral interpersonal skills oral concise conflict resolution consultation counseling cpr critical thinking excellent customer service customer care database dentist detail oriented ekgs email essays fast financial human resource insurance internet explorer law enforcement leadership notes management skills medical terminology meetings mental health mentor excel microsoft office microsoft outlook powerpoint windows microsoft word monitors organizational skills organizational assist patients bathing payroll pediatrician performance management policies presentations problem analysis problem solving skills process improvement progress psychology record keeping reporting research research resuscitation selfmotivated social services spss staffing phones time management trainer treatment plans video vital signs written written communication skills,ADVOCATE
senior account executive experience 102011 current senior account executive company name city state 102011 current senior account executive company name city state serve daytoday contact senior level microsoft clients eg collaborate strategize counsel approach business problem andor storytelling goals oversee strategic storytelling efforts major metropolitan markets aim grow consumer perceptions microsoft positive impact community eg markets include new york san francisco seattle boston los angeles etc integrate internal external stakeholders messaging narrative development communications plans support holistic storytelling approach eg pr social product marketing stakeholders etc maintain lasting relationships toptier influencers across variety tech consumer sectors behalf clients like microsoft volvo safeway manage junior level team members offer career coaching mentorship managed grew microsoft office brand ambassador program eg worked drive brand awareness credibility shift consumer perceptions notable consumer lifestyle bloggers influencers via online social campaigns drove strategic campaign development execution microsoft office events key seasonal moments eg holiday back school etc 102009 102011 public relations associate company name city state provided public media relationspublic affairs support walmart stores oregon eg market research public outreach public sentiment monitoring political analysis building maintaining relationship statewide nonprofits stakeholders managed media relations executed ongoing awareness campaign alternative youth education program oregon national guard youth challenge program managed healthcare association oregon society physician assistants eg membership recruitment conference planning execution 012008 102009 assistant manager company name city state managed team 10 sales associates eg scheduling sales coaching retail operations ensured associates successfully marketing fossil brand coached associates sales floor trained new associates company values sales expectations 012007 122007 assistant manager company name city state promoted people manager managed team 80plus employees sought recruited brand reps eg conducted interviews hired led new employee orientations worked visual manager eg supervised visual marketing layouts brand presentation education june 2006 ba university oregon city state school journalism communications skills approach coaching clients journalism market research marketing media relations messaging microsoft office pr recruitment retail sales san scheduling strategic,PUBLIC-RELATIONS
business development associate summary appreciate time high performing advanced sales professional 10 years benefit company know would great asset company thoughts 10 years experience sales customer service auto software industry avenues thrive take consultant role best serve client advance company work solution based approach know value organization tracking progress making goals grow identifying customers needs challenges current role thomson reuters inside technical sales representative sold almost 3 million sales last 6 years helped hundreds accounting firms improve technical process knowledge complex systems software applied accounting tax industry believe strong customer relationships exceptional customer service depth experience working understanding technology saas products technical presentations implementation advanced business solutions proven high achiever fastpaced technical sales role also served capacities role product support team leadership achieved presidents club member 2013 calendar year one top 10 sales thomson reuters also 10 years experience pastor teacher counselor flowed sales role business integrity knowing relate plethora people seeking best client success also 4 years sales experience working toyota motor company thrived knowledge product quality customer service kaizen philosophy business personally father seven children believes life balance athlete 30 years run halfmarathons excelled college cross country team practiced discipline nutrition exercises adult life skills career summary sales professional professional extensive training experience technical sales counseling administration customer service leadership development career objective work part team people whose goals ambition move company forward success growth profit fit best place creativity vision welcomed technology personal growth thrive offer skills use microsoft products leadership training event planning customer service support takes create vision establish track goals become catalyst influence integrity positive attitude core strengths technical sales professional customer focused service proven sales success influencer organizer team builder engaging public speaker accomplishments top core sales 2010 accounting cs top core sales 2010 accounting cs payroll 2011 awards top core sales 2011 accounting cs 2012 awards top core sales 2012 accounting cs payroll top core sales training sales 2011 bronze sales award 2011 300 000 transition sales accounting cs 100 quota achievement 2012 150k revenue increase 2012 silver revenue achievers club 2012 2013 awards 110 quota achievement 150k revenue increase platinum revenue achievers club top units sold scheduled training 2013 presidents club award experience business development associate 012009 current company name city state top sales professional second year dunning toyota averaging twice minimum quota year chosen one three sales professionals observed ceo thomson reuters sales jim colantino personal approach strategy transition sales sales leader new product launch first two years accounting cs selling 695000 product support training member presidents club 2013 top sales performance global sales professionals thomson reuters positive focus passion core team continuity chosen managing staff thomson reuters tax accounting part culture champion team initiate positive team dynamics cultural change 110 sales professionals eight years professional sales experience credence selflearning continuous growth led 200 volunteers purchase renovation 25000 sq ft facility accommodate congregation 800 people within 6month period supervised 5 paid support staff 15 volunteers sustain support viable nonprofit organization grew attendance expanded neighboring town commissioned team 40 volunteer leaders administrate threeday woodstocklike music festival attracting 1500020000 people annually positive impact youth culture relational style motivation motivated community 2000 volunteers serve multiple teams supported event provided camping services food service security registration entertainment seminars event attracted 20000 participants built relationship wilmore city council became strategic advancing growth outreach nonprofit music festival also provided new relocation effort advance organization achieved top sales position automotive sales within six months due understanding buyers motives selling process results oriented administration organized leadership team maximized established dynamic childrens ministry program giving children place learning growth within church congregation engineered creative quality music festival run volunteer staff attended 300 participants southeast michigan provided quality customer support tax software peak tax season senior member specialized team new product launch advanced accounting software helping accountants transition successfully legacy product working closely development support training assist transition next generation software sales leasing consultant 012005 012009 company name city state 012000 012005 company name city state education training master divinity master arts counseling asbury theological seminary city state counseling bachelor arts psychology asbury college city state psychology skills accounting accounting software approach automotive council counseling creativity customer service customer support event planning focus leadership team builder leadership development leadership training managing microsoft products next organizer peak profit public speaker quality renovation reuters sales experience selling sales seminars strategy strategic tax accounting tax technical sales vision additional information limited license professional counselor license number 6401006038,BUSINESS-DEVELOPMENT
accountant professional summary accountant 8 years accounting experience profit making non profit nongovernmental organizations ngos possess solid knowledge gaap gasb ifrs proficient automated systems quickbooks sun system peachtree accounting core qualifications general ledger accounting balance sheet account reconciliation bank office account reconciliation financial data analysis financial statements audit support generate various reports adjusting entries periodic closing review monitoring accounting event financial planning budgeting reporting grants management contractual agreement modification donor reporting monitor manage subgrantee fund release subs system improvement recommendations externalinternal reporting project closing accounting systems sage accounting quickbooks sun system peachtree accounting presentation software microsoft powerpoint spreadsheets advanced excel pivot tables lookups references consolidation database microsoft access email outlook lotus note experience accountant feb 2015 city state responsible account coding accuracy record reconcile accounts payables monthly basis review reconcile online corporate credit card transactions documentation actively participate improvement procedures processes review report excess obsolete inventory prepare invoices state federal grant funders reimbursable expenditures prepare invoices state federal grant funders reimbursable expenditures prepare 35 companies bank reconciliation accuracy fim tables financial integration module assist preparation budgets provide status financial condition collecting interpreting reporting financial data prepare special reports collecting analyzing summarizing review variances exceptions explain resolve responsible assisting weekly monthly yearly closing activity responsible journal entries general ledger analysis prepare internal reports regarding production capacity efficiencies accounts payable accounts receivable functions directed credit card reconciliation department processes procedures documented appropriate individuals trained crosstrained necessary delegated finance admin manager finance officer jan 2010 aug 2014 company name prepared standardize monthly quarterly biannual annual finances review overall financial reports follow financial status viewed organization finance administration delegate documented process ngos selected awards notify applicants stakeholders awards granted open solicitations sought identified assisted grantees developing work plans monitoring progress tracking expenses preparing reports facilitating grantees compliance terms agreements conducted field visits monitor grantees provide onsite support respect financial grant management collaborated program staff assist developing revising mechanisms making payments monitoring reporting financial performance subgrantees reviewed several grantee monthly financial reports including invoices budgets keeping databases led team entire process sub grantees selection preaward assessment project closing facilitated processing modification subagreements maintain update grants contract document followedup contribution recording identified cost share expenses subgrantees contributed development grants management manual materials resources controlling processing account receivable payable reconciling account ensured adherence organizations global financial policy domestic financial procedures guidelines related disbursement activities general accounts grants engaged maintaining monthly annual fixed asset inventory registration ensured document tracking paid stamp filling done tact ensured financial transactions recorded per chart accounts proper source documents reviewed ensure accuracy quality financial statements prepared managed grant projects fund release donors control budget utilization ensured financial documents reports well documented safely placed facilitated internal external audits led development action plans based audit recommendations monitored progress led supervised guided supported staff members including accountant cashier storekeeper participated proposal budgeting new projects initiated senior accountant oct 2008 dec 2009 company name produced periodic financial reports internal organization external use donors government interpret analyze reports actual results budgets recommend program management team budget holders ensured financial transactions recorded per chart accounts proper source documents reviewed initiated approval disbursements including contracts sub contacts payment managed grant projects fund release donors control budget utilization ensured procurements made per organization procurement policy donor requirement ensured fixed assets registration facilitated annual inventory count ensured bank reconciliation made timely reviewed payroll ensure government taxes paid regularly timely controlled staff benefits like insurance medical pf etc accountant feb 2007 sep 2008 company name ensured financial transactions recorded per chart accounts proper source documents followed annual budgetcash flow controlled timely disbursement settlement different expenses ensured procurements made per procurement protocols prepared checks initiate bank reconciliation prepared payroll prepared income government tax payment controlled petty cash availability cash hand daily activity record financial transactions per world vision chart accounts document record grant projects financial activities expense settlement produce grant financial report record fixed assets per world vision policies facilitate annual inventory project inventories make ready financial documents internal external audit education mba degree business administration foundation academic excellence ethiopia completed 29 credits business administration ba accounting haramaya university ethiopia accounting skills academic account reconciliation accounting accountant accounting systems accounts payable accounts payables accounts receivable balance sheet bank reconciliation benefits budgeting budgets budget cash flow cashier closing contracts credit data analysis databases database documentation email external audits filling finance financial financial planning financial report financial reports financial statements fixed assets general ledger general ledger accounting government grants information technology insurance inventory lotus materials microsoft access excel office outlook microsoft powerpoint payroll peachtree accounting pivot tables policies processes procurement program management coding progress proposal protocols quality quickbooks reconciling recording reporting requirement sage spreadsheets sun tables tax taxes vision,ACCOUNTANT
teradata senior associate consultant summary highly dependable teradata database engineer successful troubleshooting debugging supportive enthusiastic team player dedicated streamlining processes efficiently resolving project issues highlights teradata bteqfast loadplsql oracle basic unix autosys job scheduler using jil sql query writing sql performance tuning bteq accomplishments developed custom database designs used strong fast analytical report wider audience across organization experience teradata senior associate consultant dec 2014 current company name city state project description ios mobile application business analytics reporting project aims developing oracle teradata layers pushing data ios mobile application responsibilities performed data analysis gathered columns metadata source systems understanding requirement feasibility analysis worked optimizing tuning teradata oracle views sqls improve performance batch response time data users implement code changes change management tools worked closely business users come detailed solution approach design documents used teradata utilities like bteq build teradata procedures provided initial capacity growth forecast terms space cpu applications gathering details volumes expected business prepared low level technical design document participated build review bteq scripts provided support system test product integration testing uat coordination offshore development onsite assigning job till code delivery signoff verified implementation done expected done impact assessment terms schedule changes dependency impact code changes various change requests existing data warehouse applications running production environment provided quick production fixes proactively involved fixing production support issues liaised different implementation groups source target systems monitored implementation activities analyze business requirements designs write technical specifications design redesign solutions coordinate configuration management team code deployments environment teradata14 oracle plsql bteq basic unix senior associate consultant mar 2012 dec 2014 company name city state project description development maintenance semanticdownstream layer data warehouse business user reporting project aims building maintaining data mart enterprise data warehouse order increase efficiency reporting support business users performing robust analytical reporting decision making capability responsibilities performed data analysis gathered columns meta data source systems understanding requirement feasibility analysis worked optimizing tuning teradata views sqls improve performance batch response time data users implement code changes change management tools worked closely subject matter experts come detailed solution approach design documents used teradata utilities like bteq exportimport fast load load data intoout teradata database provided initial capacity growth forecast terms space cpu applications gathering details volumes expected business prepared low level technical design document participated build review bteq scripts reviewed unit test plans system test cases provided support system test product integration testing uat coordination offshore development onsite assigning job till code delivery signoff verified implementation done expected done impact assessment terms schedule changes dependency impact code changes various change requests existing data warehouse applications running production environment provided quick production fixes proactively involved fixing production support issues liaised different implementation groups source target systems monitored implementation activities analyze business requirements designs write technical specifications design redesign solutions involved complete software development life­cyclesdlc including requirements gathering analysis design development testing implementation deployment developed technical design documents hld lld based functional requirements coordinate configuration management team code deployments implemented agile methodology formal delivery environment teradata14 bteq basic unix oracle ­ software engineer jan 2009 mar 2012 company name city state project description data warehousing services description data warehousing services dws manages platform infrastructure hosting data groups operational systems providing capability users operational systems query extract information required dws manages whole end end change service lifecycle including build schedule infrastructure support service desk risk compliance service finance management goals warehouse ­ provide single version truth ­ empower users find new information business ­ provide integrated database model common definitions regardless source data data various source systems fed edw enterprise data warehouse responsibilities actively involved enhancing data warehousing application wherein small teradata prepared high level design document developers participated review build bteq scripts fast loads multi load jcls preparedreviewed unit test plans system test cases worked closely business users analysts worked bteq fast load fast export loading data oracle teradata responsible overseeing quality procedures related project involved code reviews strictly followed best practices design develop test complex teradata bteq scripts involved complete software development life­cyclesdlc performed unit testing source code used interact testing team ensure appropriate testing performed configuration team code deployments technical writers ensure manuals synch developed software environment teradata main frame bteq fast load fast export education bachelor technology computer science engineering jntu bachelor technology computer science engineering india jntu percentage 7168 skills data warehouse knowledge database design oracle sql sdlc teradatasql testing unit testing business requirements gathering change management planning configuration management planning data analysis data mart development code deployment feasibility analysis integration testing application maintenancemeta data analysisteradata plsqlteradata bteqteradata fastloadrequirements gathering semantic database design technical design technical specifications documents uatbasic unix,BANKING
electrical engineer summary seasoned electrical engineer successful coordinating diverse projects improving departmental processes increasing revenue electrical engineer proficient power control engineering designs power grids well control systems oil gas industry seasoned electrical engineer offering 5 years experience developing hmi controlled equipment testing production strong project management background highlights engineering software autocad eagle matlab solidworks standard solidworks enterprise pdm solidworks electrical microsoft office 2016 word visio powerpoint excel onenote outlook microsoft dynamics gp team gantt allen bradley rslogix software computer language microsoft visual c c project management skills complex problem solver project management operational analysis expert technical writing data collection strong decision maker analog digital hardware firmware design fea failure analysis 3d design simulation software experience electrical engineer 042014 022016 company name city state practical application electrical engineering critical thinking involves use logic reasoning identify strengths weaknesses alternative solutions problems prepared studied technical schematics pid drawings specifications electricalelectromechanical systems ensure installations operations conform standards customer requirements diverse knowledge frac pump components assembly instrumentation controls applications proficient design codes standards sae nec nema ieee ansi designed custom enclosures consoles cableharnesses per ul nema standards designed power dcs systems frac fleet compliance sae ieee nema ansi standards codes created cable schedule spreadsheets requirements documents operations manuals productproject transparency created boms routings microsoft dynamics gp development manufacturing build orders implemented nec guidelines electrical designs schematics created assembly instructions testing procedures compliance hse osha standards managed assembly field tech personnel project phases established reliable competitive vendorcontractor relationships project commissioning achieving margin 30 savings company spending managed chemical 6 c6 unit project inception completion cj energy services frac fleet reduced downtime 40 managed hydration unit project inception completion cj energy services frac fleet reduced downtime 20 managed dual fluid pumper dfp unit project inception completion nitro drilling services frac fleet increased revenue potential 100 managed rd frac pump testing facility project high pressure low pressure loop cells inception completion weir spm increased testing efficiency 40 100 manufacturing engineer 062011 042014 company name city state implemented pump test design changes eliminated downtown 80 increase test output efficiency 86 implemented pump testing set breakdown procedures effectively resulted 20 decrease ltis lost time incident designed mcc control 7500 hp weg motor vfd resulted 50 output increase tested pumps designed power distribution control medium high voltage motors vfds hydraulic lube circuits supply cooling loops designed power distribution control medium high voltage motors vfds water circuits supply cooling loops designed new tooling autofrettage pump assembly pump test ergonomically efficient operators mechanics resulted decrease process bottleneck 10 managed frac pump testing facility essential upgrades allow company effectively test 250 pumps per month equipment downtime failure increasing output efficiency 86 designed tooling fixtures ergonomically efficient equipment installed lean pump assembly pump paint autofrettage areas averaging 10 increase work output areas combined managed williston service center frac pump testing facility project high pressure loop cell inception completion reducing testing cost 10k per test per month maintenance maintenance mechanic mpe9 082005 092013 company name city state troubleshot repaired mail processing equipment consisted vfds slc500 plcs baldor motors eaton gearboxes mcc panels aid multimeter andor rs logix software performed periodic maintenance tasks mail processing equipment operated scada systems controlled mail processing equipment aviation electrician petty officer 3rd class 061996 081999 company name city state aircraft handler duties consisting taxing securing preparing aircraft launch aircraft carrieruss nimitz cvn68 troubleshot repaired electrical circuit boards gyros joysticks control panel instrumentation onboard aircraft consisting f18 hornet f16 tomcat ea6b prowler h60 helicopter ensure operational readiness ship crew navy pistol marksmanship ribbon armed forces expeditionary medal navy sea service deployment ribbon navy good conduct medalribbon broadened opportunity officer selection training boost program education 2010 university texas arlington electrical engneering city state united states gpa gpa 30 coursework electrotechnology thermodynamics electronics complete course load 129 credits maintained 1999 certificate completion officer candidate school boost officer trainingcollege prep city state united states coursework officer dutiesmanagement gpa 30 skills armed forces autocad c c cable competitive critical thinking documentation electrical engineering electrician hp logic manufacturing engineer matlab mechanic microsoft dynamics excel mail microsoft office outlook powerpoint microsoft visual c word mpe9 multimeter navy nec enterprise oil paint pdm personnel plc power distribution project management scada schematics solidworks spreadsheets time management tomcat upgrades visio sae aircraft ohsa hse ieee nema ul cable harness mrp ansi oil gas flow calculations design procedures,AVIATION
senior executive finance profile part esteemed organization gives immense opportunities growth innovation thereby rendering satisfaction self employer way performance see responsible position massive work efficiency increase image organization aim effective growth strengthen work location work group order maximum progress wonderful 65 years experience corporate environment sharp analytical ability quick grasping capabilities working per given timelines month end year end activities ability understand core issues identifying weak areas view improve upon excellent organizational management skills effective communication skills skill highlights erp packages sap ecc 60 tally erp9 operating system windows 95 98 2000 nt xp office tools ms word ms excel ms power point office 20002002xp2003 accomplishments part accounts payable team streamlined procedure process custom duty airocean freight clearing charges payments developed format due overdue payments list required time payments creditors awarded resolving overdue issues major suppliers making account current constant appreciations cfo gm ensuring prompt payments clearing outstanding payment issues appreciation functional head assisting resolving issues critical suppliers ensuring prompt payments developed payment tracker time vendor payments foreign local vendors developed gl guidelines circulated regional offices developed manual brs format simplify month end close activities mass upload jv simplify month end close activities experience senior executive finance 082008 092015 company name resolving payment issues ensures timely payment vendors including local foreign vendors assisting regional accountants apglgrir related issues posting admin related invoices like rent electricity office maintenance cost centre allocation posting import related invoices pan india business area acting single point contact related party payments reconciliations working grir report following procurement commercial team nonreceipt invoice copies resolving po issues general ledger guidelines create review quarterly basis updating forex rates sap based rbi website grir analysis grir reporting clearing excess grir prepare a1 outward remittances invoice original boe bl supporting submit bank making payment booking customs duty edd freight clearing invoices thru miro normal booking booking purchase related statutory related invoices sundry creditors ageing analysis submit report functional head posting special gl entries like payment employee advance imprest supplier advances payment reconciliation submit report functional head preparing bank reconciliation statements account petty cash expenses daily basis prepare monthly petty cash statement top processing final settlement payments resigned employees coordination support internal external auditors audit requirements accounts executive 072005 072008 company name handling petty cash daily basis preparation journal vouchers commission statement general ledger reconciliation sundry debtors creditors analysis preparation bank reconciliation statement month wise inter branch reconciliations monitoring branch accounts maintain fixed asset register making vendor payments preparation kinds mis reports internal audit branches cash flow fund flow preparation making journal entries tds service tax esi p f monthly book close activities receipts vs payment analysis education mba finance manonmaniam sundaranar university finance bachelor commerce master business administration bcom kamaraj college arts science affiliated manonmaniam sundaranar university languages english tamil arabic read write personal information age date birth 35 years 24051980 marital status married additional information personal profile age date birth 35 years 24051980 marital status married nationality indian passport number l9870873 declaration furnished information true correct best knowledge belief place faithfully date smohamed mohideen skills accounts receivables accounts payable ap arabic bank reconciliation book cash flow english erp erp 9 finance fixed asset register forex functional general ledger gl hr internal audit logistics ms excel office office 2000 ms power point 2000 windows 95 98 nt ms word mis month end close operating system payables procurement express read reporting sales sap tax tds website wise,FINANCE
hr consulting summary 7 years experience hr partner experience facets human resource function extensive background hr generalist affairs including experience recruiting boarding performance management employee retention staff development mediation conflict resolution benefits compensation hr records management hr policies jobs competencies demonstrated success negotiating winwin compromises developing teambuilding programs corporate policies experience recruitment full life cycle recruiting involving resourcing sourcing interviewing placement boarding hr generalist responsibilities benefitspayroll administration hr policies procedures performance management data analysis reporting staff retention employee relations hr programs recruitmenthiring employee counseling administration conflict resolution orientation onboarding sap hr database access training development organizational development compensation benefits experience 072009 012014 hr consulting company name 072008 052009 hr coordinator 052007 062008 hr assistant company name able reduce employee attrition 5 business unit higher employee connect rolling programs boosting employee morale worked developing existing employee appraisal process comprehensive performance management process resulting optimized process flow helped senior leadership team defining crisp career path technical managerial positions devised special program high performers organization leading differentiated career trajectories retaining cream layer organization worked optimization existing reward recognition process developed internal job portal aimed providing collaborative environment facilitate internal sourcing worked 360 degree feedback process managers performance management conduct awareness sessions companys performance management philosophy tool etc annual increments promotions manage end end closure compensation increment promotion cycles including budget calculation distribution handle performance improvement plan bottom performers handling disciplinary processes warnings termination manager feedback skip level administer skip level provides feedback manager acts development tool improvement people engagement project level engagement survey administer survey various strategic accounts understand health account includes context setting employees administrating survey feedback collation analysis account specific action plan collaboration managers minds meet organize meets connect employees top level leadership monthly hr review delivery leadership team review educate various people aspectsconcerns rewards recognition recognize right talent approval nominations rewarding fun activities fun teams formed account level assist come regular fun charter people management retention management come proactive measures retain top talent attrition management discussion resigned employees exit management relocations transfers approval onsite offshore compensation fitments relocation offshore assimilation operational activities prepare maintain human resource information system recordsemployee files various headcount related reports mis tracking joining reports attrition tracking reports etc analyzing data projecting trends enable better business decisions handling orientation boarding new employees providing processing payroll inputs managing employee benefits medical insurance coordinating training development needs employees maintain compliance federal state regulations concerning employment work corporate group running organization development activities planning birthdays employee group events handling leave management systems maintaining timesheets keeping employee policies procedures updated educating employees positive reinforcement recruitment working hiring managers recruitment planning identified engaged recruited qualified candidates performing sourcing activities market internet research internet job board searchespostings referral recruiting social media networking attending seminars local networking events conducted interviews assess skill level presented candidates client review final selection drove offer process including reference checks salary negotiations special assignments designed managed mentor program motivate high performers organization handled team 3 members made highly successful program education 2007 mba human resource management kims university karnataka university human resource management 2005 bachelors commerce bndc university karnataka university masters business administration interests academic credentials computers core competencies awards skills benefits budget client delivery hiring human resource hr insurance leadership people management managerial managing market mentor mis negotiations networking internet research optimization organization development payroll performance management philosophy policies processes promotion recruitment recruiting seminars strategic additional information team spot award best team driving performance management team lead award mentor program human resource generalist core functional strengths professional experience academic credentials computers core competencies awards,HR
graduate research assistant summary dedicated professional excellent technical analytical communication skills demonstrated ten years experience agricultural sector specifically research development division extensive knowledge biological control identification insect field entomology highlights background biological control using member coleopteran family insect area wide surveys data collection research team player expert data analysis data presentation experimental designimplementation accomplishments successfully determine biology reproduction effect chemicals thalassa montezumae predatory beetle new invasive scale insect phalacrococcus howertoni south florida integrated pest management workshop identification scales mealybugs natural enemies identification mites economic importance caribbean natural enemies training seminar management protected cultivation insect identification nematodes professional consultants green house training course experience company name city state graduate research assistant 012013 122015 assist various research project center biological control lab developing potential biological control croton scales phalacrococcus howertoni maintain culture croton scales thalassa montezumae green house laboratory conditions company name city state plant protection officer entomology 102011 122012 rear parasitoids wasp anagyrus kamali release areas affected pink hibiscus mealy bug maconellicoccus hirsutus 95 success rate determined parasitism levels site record analyze data maintain cultures pink hibiscus mealybug anangyrus kamali rearing facility develop solutions pest problems yam dioscorea spp jamaica establish conduct field evaluations treatments yam nematodes develop citrus greening management programme jamaica collaboration food agriculture organization government jamaica components assist island wide survey incidence citrus greening parasitism levels tamarixia radiate assist monitoring programme areawide integrated management systems aims citrus greening citrus orchards developed management program beet army worm spodoptera exigua monitoring farms affected parishes establish maintain beet army worm culture laboratory conduct insecticide efficacy trial implement integrated pest management major pests crops protective cultivation jamaica data generated temperature humidity pest status greenhouse crop company name city state field lab research assistant 122002 102011 received diagnostic samples extension officers farmers prepared samples diagnostics identification insect specimen plant clinic reared preserved specimens necessary established experimental plots visited field prescribed observations data collection set proposals monitored station experimental plots infestations maintained inventory list materials lab space worked research projects unit assisted crop plant protection unit integrated pest management systems developing several crops threshold base pesticides population dynamic study red palm mites broad mites education master science entomology qualifying 2015 florida agricultural mechanical university city state united states bachelor science environmental science 2011 knox community college city jamaica associate science general agriculture 2006 college agriculture science education city jamaica affiliations entomological society america esa florida entomological society florida agricultural mechanical university esa debate team minorities agriculture natural resources related sciences mannrs awards publications reuben capelouto foundation william lpeters memorial scholarship awardee 20132014 2014 monsanto 1890 student leadership event participant stlouis missouri 2014 mentoring purdue summer scholarship program participant west lafayette indiana 2014 esaentomological society america annual meeting portland oregon developing biological control measure management invasive scale insect phalacrococcus howertoni hemipteracoccidae south florida published abstract 2014 esa entomological society america annual meeting portland oregon “ single best tool reduce malaria cases throughout world “ published article skills data collection maintain inventory statistical analysis prepare samples microsoft office statistical analysis software sas,AGRICULTURE
sales associate objective obtain position growing company promoting quality customer service performing tasks provided efficiently core strengths approachable flexible dedicated team player reliable dependable work experience 042016 current personal trainer fitness instructor company name city state suggested exercise modifications individual students avoid strain injury teach circuit classes advanced dance fitness booty builder class 062015 042016 fitness instructor company name city state taught dance fitness spin power designed class match skill learning levels participants cleaned organized studio group fitness class 032015 032016 vista representative company name city state helped underemployed unemployed undergraduates education continuing education programs proctored crc career readiness career testing helped unemployment filing weekly certification 022014 022015 sales associate company name city state team player mentality fitness programming specialist verbalwritten communication zumba instructor time management nutrition supplement familiarity opened closed store including counting cash opening closing cash registers creating staff assignments well shared product knowledge customers making personal recommendations meet specific need educational background 2012 high school diploma general studies corinth high school city state united states teach dance fitness circuit training spin general studies 2017 associate arts business administration accounting northeast ms community college city state business administration accounting skills cash handling professional friendly positive attitude energy quality customer service,FITNESS
interior designer summary results oriented designer objective evolve creatively field interior design experienced organized adept developing creative solutions experience interior designer january 2011 current interior designer outside sales representative march 2006 january 2011 company name city state established new accounts business relationships construction companies local builders assisted builders clients specification interior finishes within budget provided design sketches spec sheets clients contractors placed orders accordingly scheduled deliveries interfaced contractor installers ensure proper procurement attended company sales meetings establish new goals sales quotas interior designer may 2005 august 2009 company name city state consulted clients determine architectural design preference assisted selection interior exterior finishes developed design drawings spec sheets accordingly interfaced builder subcontractors site ensure proper procurement installation oversight product materials orders deliveries maintained communication clients contractor throughout building process facilitate special requests change orders designers owner city state consult clients andor contractors determine scope work design style preferences budgets specify products materials accordingly originate develop design concepts presentations clients including design drawings renderings furniture designs custom curation called provide detailed spec sheets design drawings pricing contractor facilitate orders deliveries materials utilizing spreadsheets point sale system maintain communicative relationships participating parties including clients contractors product representatives installers oversight management several projects simultaneously concept completion education associate arts interior design 2008 southwest university visual arts city state interior design associate arts art history 2005 art history new mexico state universtiy las cruces nm skills budgets budget concept clients materials meetings presentations pricing procurement sales specification spreadsheets,DESIGNER
senior accountant summary wellqualified detailoriented accounting professional 3 years successful experience positions increasing responsibilities dutiescapable managing multiple projects consistently meeting deadlines positive cando attitudeextensive knowledge accounting software processesproficient extracting financial data various reporting systems suggesting key operational changes equipped broad knowledge accounting concepts strategies yield best possible financial outcomes highlights certified management accountant candidate expected year 2016 ethical behavioral professionalism analytical reasoning financial statement analysis cost accounting erp enterprise resource planning software accounting operations professional complex problem solving effective time management strong organizational skills general ledger accounting account reconciliation expert flexible team player strong communication skills accomplishments achieved 10 cost reduction renegotiating contracts annually matching terms inventory turns making better purchasing decisions outsourcing sales teams technicians eliminating nonstrategic cost conducted detailed technical analytical review federalstate corporate partnership corporation tax returns maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions extensive experience implementations erp systems work history company name august 2013 current senior accountant city state company name may 2012 july 2013 corp accountant city state company name august 2011 may 2012 graduate assistant economic department city state experience company name august 2013 current senior accountant city state manage oversee daytoday operations accounting department direct plan preparation timely complete financial statements summarize forecast business activities financial positions areas income expenses earnings based past present expected operations regulate corporate funds accounts establish budgets approve expenditures provide guidance ensure financial solvency interpret financial data recommend action required manage costs achieve budget improve systems financial performance supervise coordinate month yearend closing activities accounts payablereceivable general ledger payroll treasury bank reconciliations fixed asset activity debt activity cash disbursements invoicingbilling customer credits collections perpetual inventory integrity cost accounting human resources operations etc interface outside audit firms banks lessors casualtyliability insurance agents credit card companies collection agencies manage comply local state federal financial reporting requirements tax filings educated management strategies minimizing tax liability company name may 2012 july 2013 corp accountant city state manage accounting operations including billinginvoicing ar ap cash disbursement general ledger payroll cost accounting inventory monthend close prepared monthly quarterly financial statements executive management long term financial strategizing provide financial analysis needed coordinated external tax accountants income tax preparation worked management document offset unusual expense variances respective areas established executed internal controls companys accounting financial procedures investigated resolved discrepancies monthly bank accounts tight deadlines collaborated extensively auditors preliminary yearend audit processes negotiated vendor agreements review financial contracts financing agreements insurancepolicies company name august 2011 may 2012 graduate assistant economic department city state assisted faculty academic research contract research relating macro finance conducted statistical analysis development installation maintenance information technology large set data supervised undergraduate graduate classes company name january 2010 april 2010 income tax preparer city state intermediate level certification accredited internal revenue service department treasury prepared form 8843 form 1040 form 1040ez form w2 related schedules communities international students education ball state university 2012 master science accounting city state united states coursework seminar financial accounting accounting capstone tax planning research attestation principles practices accounting information systems international accounting issues seminar management accounting seminar professional issues 35 40 gpa member alpha beta psi ball state university 2010 bachelor science business administration city state united states coursework intermediate accounting 1 intermediate accounting 2 income tax accounting econ 201 elementary microeconomics isom 125 micro applications business principles finance 1 operations management managing behavior organizations business policy strategic management principles marketing 32 40 gpa languages fluent english mandarin cantonese technical skills netsuite epicor sage quickbooks office master system peachtree glacier tax prep intuit payroll chasepaymentech word excel outlook,ACCOUNTANT
commercial project manager construction manager summary techsavvy project manager wellversed aspects project management inception completion excels recruitment talent acquisition well process reengineering improvement highlights unsurpassed work ethic organized detailoriented superb time management skills resultsoriented relationship building productivity improvement management information systems experience january 2011 current company name city state computer hardware software technical support company owner started tsi llc bring affordable computer support individuals small businesses chicago area specialize providing advice users well daytoday administration maintenance support computer systems networks clarifies project scope objectives coordinates activities project team identifies resources implementation strategy install configure new equipment including operating software peripheral equipment undertake routine preventative measures implement maintain monitor network security convert paper charts electronic medical records emr physicians install computer networks local area networks wide area networks internet intranets data communications systems ensure systems comply industry standards hipaa mu cobit monitor employees family computer usage manage email spam virus protection manage system backup restore necessary commercial project manager construction manager january 2007 january 2011 company name city state design build construction company 100 annual sales hired provide onsite leadership management technical direction operations construction processes associated commercial buildings serve project manager prioritize jobsite assignments crews 20 individuals instrumental completion 21 commercial projects valued approximately 50m oversee ontime completion multiple smaller projects 10m total within budget constraints increase efficiency productivity recommending implementing online formsreporting availability wireless networking office field staff new scheduling software orchestrate key project activities coordinating core aspects approximately 100 onsite subcontractors skilled trade crews ensure adherence regulatory guidelines compliance inspections osha training develop high morale culture trust maintaining open communication customers contractors staff conduct end end project management large multiple large projects construction manager january 2003 january 2007 company name city state awardwinning nyselisted residential luxury home builder 4000 employees 6b annual sales joined company oversee project activities developed implemented construction schedules coordinated workflow multiple trade contractors highproduction environment provided ongoing inspection builds enforced company policy regard project safety regulations fundamental closing 25m new home sales annually leading community year award quickest settlements settlements best customer satisfaction expedited projects developing implementing 10month construction schedule ensured quality projects managing subcontractor schedules deliveries evaluating performance conducting checkpoints policies procedures managing homeowner walkthrough process participating compliance inspections project manager network consultant january 1998 january 2001 company name city state provides integrated broadband communications information services including local long distance voice services internet connectivity data transmission web hosting develops enhanced services including network design implementation equipment selection procurement installation 25b annual sales chosen manage team technical engineers tasked providing technical support customers vendors oversaw project schedules problem resolution account management performed human resources functions regard hiring supervising engineers support staff provided technical training groups 50 customers vendors increased sales 20 targeted marketing new software existing clients saving 10k annual fuel reimbursements implementing telecommuting procedures technical support engineers ensured secure network operations implementing checkpoint security software improved customer productivity delivering onsite hardware software training managed customization products working collaboration buyers develops detailed work plans schedules estimates resource plans status reports education bachelor science technical management devry university city state technical management associate science computer network information systems westwood college technology city state computer network information systems check point certified security administrator skills account management backup broadband budget check point certified security administrator charts closing computer hardware hardware computer networks clients customer satisfaction data communications direction electronic medical records email forms hiring human resources inspection internet connectivity computer support local area networks leadership managing marketing office network design implementation network security network networking networks policies problem resolution processes procurement project management quality reporting safety sales scheduling settlements software training strategy supervising technical support technical training transmission web hosting workflow,CONSTRUCTION
zachory edmiston summary skilled customer service motivated enhance customer loyalty exceptional service maintains wellstocked organized stations ready need exceeds customer expectations providing friendly prompt attentive service tailored customers preferences hard worker 3 years service experience familiar organizing seating individuals parties maximize guest satisfaction demonstrates excellent communication planning problemsolving skills enthusiastic graphic artist educated creating letterheads signage businessspecific materials talent translating company vision suite useful graphics related designs skilled working multiple projects consistently meeting deadlines deadlineoriented designer educated creating brand messages strategies key graphic productions resourceful hardworking knowhow produce topnotch content ambitious student pursuing bachelors degree eager contribute developed knowledge graphic design skilled adobe illustrator indesign photoshop ect adaptable driven strong work ethic ability thrive teambased individually motivated settings skills guest relations takeout management customer service front house organization event planning table management seating assignment reservations wine pairings table bussing highvolume dining fine dining customer service dining crew workflow optimization buffet setup takedown price memorization service prioritization safe food handling table setting arrangements experience freelance graphic designer city state company name aug 2020 current generated digital image files use digital traditional printing used adobe illustrator photoshop indesign create images layouts worked customers present mockups collect information adjustments created business brand designing cohesive looks logos letterheads utilized knowledge production create high quality images submitted design ideas plan projects customers managers formatted print web applications designs media deliver productionready graphics fostered relationships retail clients effective communication negotiation collaboration selected colors themes adding functionality create new designs host city state company name may 2017 jul 2020 greeted guests gathered information seat groups place waitlist designed custom private function banquet packages business dinners sales presentations club meetings weddings charity events communicated kitchen staff cook times foster customer satisfaction collaborated front house staff move tables adjust seating accommodate customers accommodated guests children special needs promote comfortable dining experience monitored dining area assess server capacity estimate wait times performed walked throughs service monitor guest satisfaction advise serving bussing staff specific guest needs notified server seating parties section facilitate prompt service supported management resolving customer service foodrelated issues maintain guest satisfaction answered telephone provide dining information take party reservations managed daily card cash transactions maintaining payment records investigating irregularities supervised activities dining room staff maintain service levels support guest needs cleaned restocked counter areas managed cash drawer checked server supplies facilitate operations offered preferred tables special accommodations vip customers car washer city state company name may 2016 jul 2016 resolved customer complaints promptly retain customer loyalty inspected vehicles noticeable defects dents scratches torn upholstery worked rapidly minimal supervision thoroughly clean exteriors interiors vehicles processed vehicles correctly followed checklists required closing used scrapers brushes clothes cleaners disinfectants insecticides acid abrasives vacuums hoses clean protect interior exterior vehicle maintained equipment car wash selfservice areas including vacuums pressure washers equipment cleaned wheels tires hub caps wheel covers protect wheels wheel components deterioration education training graphic design certification western nevada college may 2021 city state associate arts digital media western nevada college may 2017 city attended junior senior highschool via jumpstart program 30 gpa completed coursework english history digital media photography web design marketing ect high school diploma dayton high school may 2017 city member national honor society high school scholars 35 gpa millennium scholarship recipient attended college courses junior senior year via jump start program,DESIGNER
cad designer summary personable cad designerdrafter communicates openly effectively involved construction site workers company ceos successfully sees projects initial planning stages completionhighly skilled broad expertise successful anticipating future issues implementing creative solutions highlights land development planning erosion sedimentation control technical plan execution civil 3d autocad specialist water piping design complex problem solver advanced critical thinking strong decision maker map creation software topographic studies surveying local municipality projects land use approval process construction surveying permit applications inland empire regional knowledge highly accurate independent worker experience cad designer 012002 012003 company name city state prepared standard engineering computations surveys designsproduced issued precise technical specifications data sheetscontrolled budget established company efficiency policies maximize profitssurveyed project sites establish reference points guide constructionmonitor construction site progress managed issues arose cad designer 012003 012004 company name city state prepared standard engineering computations surveys designsproduced issued precise technical specifications data sheetscontrolled budget established company efficiency policies maximize profits survey tech 012004 012007 company name city state prepared standard engineering computations surveys designsproduced issued precise technical specifications data sheetscontrolled budget established company efficiency policies maximize profitssurveyed project sites establish reference points guide constructionmonitor construction site progress managed issues arose cad designer 012007 022008 company name city state prepared standard engineering computations surveys designsproduced issued precise technical specifications data sheetsadvised project manager regarding construction material costs quantity calculationsimplemented complex design software drawing tools plan design transportation hydraulic systems cad drafter 052008 062008 company name city state drafted detailed drawings structures specifying dimensions materials neededreported status design process cost analysis project managercollaborated builders see construction line drawings designs marketing rep 072008 022009 company name city state interviewed prospective clients learn financial needs discuss existing coverageprocessed applications payments corrections endorsements cancellationscalled warm leads week expand client basepromoted agency products customers person telephone writingprepared necessary paperwork process insurance sales renewals marketing rep 022009 042009 company name city state interviewed prospective clients learn financial needs discuss existing coverageprocessed applications payments corrections endorsements cancellationscalled warm leads week expand client basepromoted agency products customers person telephone writing marketing rep 042009 062011 company name city state promoted agency products customers person telephone writingprocessed applications payments corrections endorsements cancellationsinterviewed prospective clients learn financial needs discuss existing coverage marketing rep 012011 022012 company name city state interviewed prospective clients learn financial needs discuss existing coverageprocessed applications payments corrections endorsements cancellationscalled warm leads week expand client base department supervisor 032012 052014 company name city state delivered excellent customer service greeting assisting customeraddressed customer inquiries resolved complaintsstocked restocked inventory shipments receivedreorganized sales floor meet company demandsdirected supervised employees engaged sales inventorytaking reconciling cash receiptsdetermined staff promotions demotions terminated employees necessaryfulfilled customer shipping needs using ups usps methodscompleted weekly schedules according payroll policiesmaintained daily record transactionsworked closely district manager formulate build store brandcontributed merchandising ideas team sale meetings cad designer 052014 062015 company name city state prepared standard engineering computations surveys designsproduced issued precise technical specifications data sheetscontrolled budget established company efficiency policies maximize profitssurveyed project sites establish reference points guide constructionmonitor construction site progress managed issues arose education high school diploma general education 1995 canyon springs high school city state usa academic achievement award art captain basketball team art mt san jacinto community college city state usa skills civil 3d autocad civil engineering drafting office skills coaching customer service documentation leadership marketing problem solving relationship building selfstarter sorting troubleshooting,DESIGNER
theater arts teacher program director summary passionate dedicated theater arts teacher expertise secondary curriculum development classroom management relationship building continued professional development management successful theater arts program six years highlights valid current teaching certification texas strong communication skills talented public speaker talented mediator selfmotivated resultsoriented accomplishments dallas theater center project discovery partner grant recipient local school council committee member freshman class sponsor high school uil one act play director middle school uil one act play director uil theatrical design sponsor coach uil young film makers sponsor uil prose poetry judge uil young film makers judge texas educational theatre association member teacher month partner student council activities emergency relocation team member drama club sponsor musical theater productions booster club member junior class prom sponsor experience theater arts teacher program director august 2008 current company name city state theater arts 14 technical theater theater arts production grades 912 uilone act play director uil film festival contest sponsor judge direct fall play production musical maintain professional student memberships auditions travel workshops drama club sponsor maintain drama club activity funds club activities account management supervisor theater arts cosponsor continue professional developmental courses administrate eustace high school facebook ehs theater arts twitter pages draft publish eustace isd yard theater arts secondary english iii taas language arts teacher july 2000 august 2002 company name city state secondary english literature taas language arts 9th11th preparatory remediation taas language arts tutoring taas testing administrator set communicated ground rules classroom based respect personal responsibility scheduled held parentteacher conferences keep parents uptodate childrens academic performance mentored counseled students adjustment academic problems created lesson plans accordance state curriculum schoolwide curriculum standards established positive relationships students parents colleagues administrators coached students reviewed test material preparation texas statewide standardized tests integrated technology curriculum develop students word processing research skills secondary english iii theater arts teacher june 1998 july 2000 company name city state english iii beginning theater arts teacher grades 912 cosponsored thespians childrens show production director english department textbook adoption secondary student teacher january 1998 april 1998 company name city state secondary student teacher theater arts englishiii classroom management codirector class plays assisted uil one act play competition acting creative dramatics theater teacher october 1997 january 1998 company name city state teaching artist acting iii musical theater implemented lesson plans creative dramatic projects singing dancing voice conducted activities instructed small groups provided whole class instruction leader group performances exercises acting teacher june 1997 august 1997 company name city state elementary creative dramatics teaching artist childrens courtyard daycare centers childrens summer plays whole class instruction lead group performances exercises secondary teaching residency january 1997 may 1997 company name city state mentor speech english students instruction small groups whole class instruction general grading rubrics assessment secondary teaching internship january 1997 may 1997 company name city state one one instruction instructing small groups providing whole class instruction education bachelor arts theater arts theater arts 1998 university texas arlington city state us gpa gpa 374 theater arts gpa 374 associate arts liberal arts 1995 tarrant county community college city state us gpa 383 phi theta kappa member p hi tau chapter honor graduate liberal arts mabank high school city state us national honor society top 15 student council officer member drill team dance team key club member key speaker president business office professionals french club latin club orvil pirtle memorial scholarship rotary club athens texas tvcc social sciences scholarship work study program social sciences division department chairman skills team building program development management goal setting implementation,ARTS
project coordinator associate professional summary ces talent management associate successful designing companywide onboarding orientation mentoring programs teamoriented training development coordinator efficiently develops training processes procedures human resources teams skills new hire onboarding training solutions development time management highly organized work history project coordinator associate 062014 current company name – city state wag ambassador team installation quality audit reports coordinate tracking installation quality audit reports result iqa audits complete less five days 9box revie coordinating process streamline common processes 9 box review global offhighway customer engineering application engineers result new process scheduled place q1 2015 conferences trainings coordinate planning logistics conferences trainings result 99 participants tier 4 final training rated training beneficial ucc ambassador support teams learning usage new technology available cummins connect outlook 365 result multiple trainings scheduled help team learn outlook last week october first week november support team support new hires ensuring receive training learning ccw environment basic tasks support team pos ariba travel scheduling needs maintaining databases tracking progress projects communicating team project updates trained staff demonstrations meetings conferences workshops talent management hr associate 102011 052014 company name – city state facilitated modules ces site onboarding prepared training modules created right environment coordinating logistics ensure participants great learning environment process improvement participating team update aftertreatment 101 module order increase employee interaction update use current technology consistently led talent management team explore ways improve keep site onboarding current relevant result 80 us exempt office employees attended ces site onboarding within first 90 days employment ces ces intern events evaluated effectiveness training programs recommended improvements upper management conducted orientation sessions organized onthejob training new hires coordinated ongoing technical training personal development classes staff members developed surveys identify training needs based projected production processes changes organized edited training manuals multimedia visual aids educational materials delivered wide variety courses including topics communication team building topic topic selected assigned instructors conduct specific training programs trained staff demonstrations meetings conferences workshops applied adult learning performance expertise assess behavioral ability issues impacting work performance planned corporate annual summer holiday events included team buildingbased training initiatives communicated learning performance objectives schedules training assessments upper management assistant property manager 012009 company name – city state assisted management 152 unit apartment community key responsibilities results substitute teacher 012003 012009 company name – city state basic classroom instruction management used project based learning pbl techniques helped students see connection classroom learning real world application arts education program manager 011999 012003 company name – city state developed planned implemented summer school programs 200 youth ages 518 key responsibilities classroom teacher 011994 011999 company name – city state instruction education bachelor science education 1 1994 indiana university purdue university city state indiana state teachers license skills streamline arts basic budget planning budgets budget conferences content conversion data analysis databases document management edge file management government hiring hr instruction team building leadership ledger logistics math excel office 97 outlook powerpoint 98 networking performance management process improvement processes programming progress project management quality reading recruiting sales scheduling staffing teaching phone ucc unique workshops yearend,ARTS
consumer banking default management supervisor summary innovative customer service manager effectively executes process changes improve operational efficiency dedicated providing excellent customer service making operational procedural improvements highlights microsoft word microsoft excel microsoft access microsoft power point management payroll staffingscheduling strategic management lotus notes hogan lease master als cpi cacs 10key client relations specialist conflict resolution techniques team management management remote employees focused customer satisfaction skilled multitasker training development scheduling accomplishments developing leaders management training program reduced staff turnover 20 one year implementing several wellreceived team moralebuilding programs experience consumer banking default management supervisor october 2007 current company name city state supervising team 7 10 collectors proactive caring way achieve delinquency targets provided upper management managed daily operations dealt customers supported worked management motivate growth working cbdm team understand proactively supervise daily weekly performance data provided work closely upper management implement efficiency improvement ideas process improvement initiatives assist auto dialer team managing measuring call handling within collections ensure efficiency call volume maintenance queues manage incentive plan team provide spot incentives motivational tool listen document disperse call recordings quality assurance training purposes monitored progress strategic objectives daily coaching employees customer service skills assist using effective communication listening skills improve customer satisfaction conduct employee performance evaluations means support encouragement team members quarterly basis guaranteed fulfillment company policies procedures worked managers team leaders directors utilizing different organizational development tools systems provide coaching issues related change management coordinated efforts departments meet customers expectations coordinated communications briefings new employees manage oversee weekly time card issues approve ot check tardiness ensure proper hr procedures followed employees interviewed hired trained new quality account resolution specialists provided detailed monthly departmental reports updates senior management addressed negative customer feedback immediately conflict resolution r esolved customer questions issues complaints effectively communicated team members maintain clearly defined expectations operations manager june 2006 may 2007 company name city state managed creation development implementation ticketing solutions existing potential clients proprietary ticketing system successfully managed activities 32 team members multiple locations interviewed hired trained managed new quality ticket office personnel new existing clients responsible implementation antifraud security protocols ticket stock point sale terminals improved service quality increased sales developing strong knowledge companys products services supplied technical support client ticketing locations worked client accounting marketing departments custom tailor reports needs provided detailed monthly departmental reports updates senior management effectively communicated team members maintain clearly defined expectations operations supervisor november 2003 june 2006 company name city state manage daily operations two showrooms two ticket offices one call center oversee customer inquiries conflict resolutions analyzing department productivity efficiency developed implemented monitored programs maximize customer satisfaction manage onsite customer service representatives interviewed hired trained new quality ticket office representatives reconcile ticket sales cash deposits prepares reports financial settlements regarding ticket office activities events provided detailed monthly departmental reports updates senior management developed implemented policies procedures process improvement initiatives improve retention rates increase customer satisfaction ​ ticketing operations manager february 2003 november 2003 company name city state successfully managed activities 15 team members 12 station ticket office developed maintained relationships third party ticket brokers generated property ticket sales major las vegas strip properties managed ticket office personnel supervised setup events proprietary ticketing system implemented maintained antifraud security protocols ticket stock point sale locations review perform balancing depositing reporting daily ticket office receipts required establish review operational policies procedures ticket office operations create distribute ticket office sales reports developed implemented monitored programs maximize customer satisfaction interviewed hired trained new quality ticket office representatives provided detailed monthly departmental reports updates senior management addressed negative customer feedback immediately r esolved customer questions issues complaints effectively communicated team members maintain clearly defined expectations operations manager june 2000 february 2003 company name city state manage supervise ticket office staff conjunction ticket office supervisor developed maintained relationships entertainers management assist creation management annual department budget act chief liaison vendors customer service inquiries escalated customer issues build maintain events proprietary ticking system assigned review perform balancing depositing reporting daily ticket office receipts required represent department weekly company management meetings meetings necessary absence director entertainment assist development effective efficient box office staff hiring qualified workers providing appropriate supervision enforcing operational policies procedures published box office operations manual evaluating work performances responsible contract procurement fulfillment preforming entertainers timely matter utmost courtesy ticket office operations manager august 1998 june 2000 company name city state duties included managing assisting daily operations multistation c ticket office incoming phone orders ticket sales customer inquiries complaints facilities creation pass2 ticketing system accommodate upcoming events showroom ballroom banquet space act chief liaison vendors customer service inquiries escalated customer issues assuring positive customer experience training representatives customer service techniques monitoring performance staff complying customer requests extent possible solving problems quickly satisfaction customer education bachelor science finance university nevada las vegas city state united states skills 10key accounting budget business administration c call center cash deposits change management coaching com cpi client clients customer satisfaction customer service customer service skills database financial hiring hogan hr listening lotus notes director managing marketing meetings microsoft access microsoft excel office microsoft power point sharepoint microsoft word next organizational development payroll personnel policies process improvement procurement progress protocols quality assurance recruiting reporting sales sales reports scheduling settlements staffing strategic strategic management supervisor supervising supervision technical support phone transportation,BANKING
leasing consultant executive summary dedicated leasing consultant highly skilled conflict resolution customer relations main focus satisfying tenants maintaining high occupancy rates reporting major issues property owners taking initiative find workable solutions q ualityfocused leasing consultant genuinely cares property conditions resident satisfaction fulfilling property owner needs education high school diploma june 2010 bethel high school city state member drill team member color guard bhs marching band graduated second highest rank jrotc program bachelor arts psychology 2016 virginia wesleyan college city state major psychology minor business introduction business coursework coursework business management administration coursework organizational development coursework accounting core qualifications skilled multitasker team player microsoft office knowledge leasing market conditions decisive personable fast learner fair housing mandates flexible schedule interests volunteered homeless shelter virginia wesleyan college volunteered neighborhood tutoring virginia wesleyan college community service chkd class virginia wesleyan college volunteered church hampton va sixth mount zion baptist temple portfolio program skills communication skills computer literate credit addressing customer concerns people skills enthusiastic people person advanced problemsolving great organizational skills quick learner retail sales sales team player telephone visual displays professional experience leasing consultant 032014 company name city state greet prospects qualify covering criteria ask questions utilize completed guest cards etc immediately record telephone inperson visits appropriate reports inspect models available market ready communicate related service needs property manager demonstrate community apartmentmodel apply product knowledge clients needs communicating features benefits close sale prospect complete application secure deposit accordance company procedures fair housing requirements update availability report process applications approvals ie credit check rental history etc submit processed applications community manager approval follow applicant regarding status ensure apartment ready resident movein agreed date immediately followup prospects close attempt close sale secure new residents signatures appropriate paperwork prior movein orient new residents community gather information market competition area file filing resident paper work completed resident folders moveout folders customer service representative summer position 052012 082012 company name city state family dollar customer service representatives meet greet customers assist sales answer questions products services operate cash registers answered product questions uptodate knowledge sales store promotions politely assisted customers person via telephone ensured superior customer experience addressing customer concerns demonstrating empathy resolving problems spot third shift cashier summer position 052010 092010 company name city state greeted customers entering store ascertain customer wanted needed using point sale pos system take customers order either drivethru front counter collect payment give back change needed repeat customer order accuracy assemble customers order hand order customer thank customer must able communicate production area special requests customer restock condiments dry products cups napkins utensils customer store use operated pos system itemize complete average number customer purchases sales associate 042008 062010 company name city state provided prompt accurate friendly service customers achievement customer service standards scans customer order handles payment transaction followed procedures handling cash checks coupons gift certificates food stamps wic vouchers politely assisted customers person via telephone answered product questions uptodate knowledge sales store promotions bagged sold merchandise per customers request directed calls appropriate individuals departments built longterm customer relationships advised customers purchases promotions additional information relevant coursework introduction businessas ceo project team developed wrote business plan soul south presented plan orally writing shark tank judges consisting alumni va wesleyan college surrounding community original research project psychology course conduct independent empirical study prepare paper research defend effort oral examination committee comprised project advisor one psychology faculty member one faculty member outside psychology independent study testing effects distraction timing short term memory using music study test impact auditory distraction short term memory performance using word recall timing another independent variable experiment participant recall number words certain time duration listening music listening music,CONSULTANT
regional banking district manager vice president professional summary motivated tenured manager demonstrated knowledge industry best practices operations proven skills enhancing productivity efficiency bottomline profits forwardthinking leadership bringing twenty years experience financial customer service sales problem solving field 15 years management experience ready take challenging growthoriented role provide fulfillment professional purpose skills negotiation business planning staff management business development strategic planning financial management sales marketing leadership adaptability customer service organization time management creative enthusiastic work history regional banking district manager vice president company name city state june 2011 current responsible leading growing mantaining customer relationships local branches wih 35 billion customer deposits oversaw average 125 employees diretly managed led 11 branch managers throughout westside santa monica area revitalized operations realigned plans better capture new opportunities take advantage changes customer habits worked diligently resolve unique recurring complaints promoting loyalty prioritizing customer needs enhancing operations supervised 11 locations enforce highquality standards operations loss prevention operational processes conceptualized implemented strategies realign operational strategies enhance personnel management approaches met deadlines proactively managing individual team tasks streamlining processes throughtout branches industry spearheaded routine operations special program initiatives regional group including digital implmenation skill development modeled best practices sales customer service located developed promoted talented employees cultivate collaborative hardworking leadership team partnering different lines business support client needs apply unified approach meeting business expectations goals branch manager vice president company name city state april 2007 june 2011 encouraged employee development promoted management staff within supervised branch operations made continuous improvements area utilized uptodate information make effective decisions governing bank operations set risk management policies mitigate bank losses defined strategies made proactive adjustments maintain results provided direction leadership employees upheld stringent bank standards loans money handling legal considerations represented bank community events establish strong ties promote business reviewed historical records current operational data forecasting information identify capitalize system enhancement opportunities performed banking business administration financial tasks guarantee fivestar service clients developed strategic plans daytoday financial operations supported regional bankign distirct manager special projects additional job duties built maintained productive relationships internal external customers partners facilitate business success service manager assistant vice president company name city state august 2005 april 2007 monitored team performance adhered service level agreements slas provided detailed job training assessed employee work responsible performance branch operations customer experience related service approaches met customers discuss service needs develop effective practical solutions maintained team productivity quality service establishing maintaining clear benchmarks monitored equipment tools system upgrades compile data detailed reports upper management contributed development implementation execution maintenance programs monitored priorities liaised maintenance team management delegating tasks complete time lead teller company name city state june 1999 august 2005 mentored newly hired team members appropriate responses patron questions investigated promptly resolved issues patron accounts created teller schedule keep weekly weekend shifts properly staffed replenished atm funds empty canisters prior validation process introduced customers bank team members help meet financial needs identified potential needs observation questioning listening provided customers appropriate literature banking products services answered inquiries regarding checking savings accounts related products completed highly accurate highvolume money counts via manual machinedriven approaches conducted regular proof work followed chargebacks deposit corrections counted verified handled bank deposits armored car transactions maintained friendly professional customer interactions established rapport new clients increase satisfaction loyalty education bachelor arts psychology university california los angeles city state june 2004,BANKING
aviation supply technician summary supply chain operations manager invaluable knowledge managing projects resources staff effective efficient manner highly focused comprehensive understanding operations management contracting logistics procurement supply chain consistent proven track record successfully employing best practices improve efficiency reduce operating cost increasing performance within budget committed identifying implementing continuous improvements operations currently looking new challenging position position make best use existing skills experience also personal amd professional development highlights strategic planning global strategic sourcing negotiations expert procedure development analytical personable team building cost reduction containment multisite operations process improvement strategies inventory control initiative leadership contract management manage service relationships productivity improvement specialist flexible dedicated microsoft office suite expert troubleshooting problem solving contract review recommendations client relationships budget development prepare reports charts brriefings skills full understanding applicable policies procedures rules regulations strong knowledge supply chain management fundamentals strong knowledge interfacing departments processes priorities uses focused listening understand others perspectives learns new informations skills quickly strong performance improvement equipment reliability focus demonstrated ability apply applicable codes regulations demonstrates initiative proven ability effectively manage cost business technical proficiency assigned function specialty eleven 11 plus years supply chain procurement experience accomplishments created critical kpis track improve ontime delivery customer issues safety statistics lowered freight rates 20 negotiating manufacturers transportation department increased ontime deliveries 30 within first year employment recipient new orleans federal executive boards distinguished service award outstandingadministrstive support achievement award may 2011 experience aviation supply technician july 2011 december 2014 company name city state mobility transportation specialist july 2011 december 2014 company name city state reviewed new customer orders requests manually entered data centralized database conducted qualitative quantitative analysis logistics operations using simulation models tools negotiated contracts outside providers minimize costs company customers oversaw scheduling daytoday activities 1015 transportation employees manually created shipments assigned carriers dispatched shipments forwarded clientrelated quality service issues appropriate manager resolution communicated emergencies delays due weather carrier schedule changes customers supervisors coordinated rush orders order changes resolved problems customers warehouses carriers acted liaison logistics carriers customers coordinated returns origin interim transportation departments wrote weekly monthly global transportation reports produced bills lading updated shipment status information monitored shipments guarantee ontime delivery completed necessary customs documents paperwork oversaw organizing product storage stockyard areas drafted reports every day present accomplishments progress management exhibited strategic leadership foresight support longrange sales growth built partnerships local organizations increase company offerings improve services synthesized project findings actionable recommendations demonstrable effects business performance prepared invoices customers logistics department end every month program support clerk march 2010 july 2011 company name city state movement control coordinator june 2010 august 2010 company name city state letter carrier september 2009 march 2010 company name city state supply chain management technician aircraft maintenance july 2003 july 2009 company name city state education mba management 2014 university phoenix city state united states bba integrated supply chain operations management 2012 university phoenix city state united states coursework business management communications coursework business supply chain management high school diploma 2001 st augustine high school city state 70119,AVIATION
flight manager summary enthusiastic fun dedicated professional exceptional communication account management conflict resolution skills passion building relationships providing exceptional customer service motivated competition selfstarter effective team member highlights professional summary core qualifications negotiation deescalation customer service conflict resolution account management time management sales international logistics project management strong interpersonal skills skilled ms office customeroriented skilled multitasker exceptional customer service skills experience january 2013 current company name flight manager manage daily operations 80 120 aircraft strengthen relationships assigned crew members ensure seamless travel experience client responsible gathering disseminating timely information remedy disruptions caused limited weather human error aircraft abnormalities provide timely professional educated resource crew members thoroughly researching every concern calmly resolving elevated issues train mentor act resource new team members collaborated leadership create new communication tools faster effective communication departments january 2012 january 2013 company name sales associate responsible greeting customers providing enjoyable shopping experience excellent customer service product knowledge communication hired permanent employee hired seasonal help resulting high productivity independently designed store visuals using guidance corporate standards january 2009 january 2013 company name front desk coordinator responsible proving customer service database instruction fielding phone calls spearheaded creation interactive advertisement exibit school play showcasing students writing acting talents education 2013 kent state university bachelor applied studies skills account management conflict resolution client excellent customer service customer service database instruction leadership logistics mentor negotiation project management researching sales selfstarter phone time management,AVIATION
public relations development associate summary strong software skills including ms word excel powerpoint publisher banner visiflow xtendersolutions cisco agent desktop cisco supervisor desktop adobe acrobat proficient mainstream social networking sites highlights training development team building management dedicated process improvement invoice processing management remote employees high customer service standards client relations specialist excellent communication skills filing data archiving computersavvy experience 062012 112015 company name city state public relations development associate managed daytoday operations public relations development office facilitated planning execution annual fundraisers including creating invitations tracking replies preparing tracking invoices depositing payments appropriate accounts paying vendors preparing mailing thank letters processing donations health fund medical center nursing home medical center dr nicholas derobertis foundation contributed information regarding events accolades medical centers employee newsletter assisted creating marketing promotional materials monitored medical centers facebook pages reviews submitting positive reviews employee newsletter reporting negative reviews vice president review managed physician referral line performed duties requested vice president human resourcespublic relations development 062010 052011 company name city state specialist provided administrative support including answering calls filing client paperwork contacted clients arrears prevent suspension cancelation policies reviewed renewals previous years policies created insurance summary booklets vip clients contacted policyholders obtain missing information submitted policies changes insurance claims insurance companies behalf client provide customer service giving limited instructions proceed claims 072004 062008 company name city state admissions processing manager interviewed hired trained managed employees admissions processing center maintained administered admission policies procedures undergraduate graduate programs recommended maintained policies procedures concerning aspects colleges computer systems related admissions assisted writing editing admission correspondences applicants students regarding admissions record standing coordinated outside agency mail correspondences applicants students managed cisco phone queue admissions processing center managed testing system updates related admissions accountable accurate timely processing admission records matriculation status 012002 062004 company name city state admissions processing assistant director created maintained visiflow accounts college employees trained new employees managed weekly work schedule supervised workload staff student workers supervised staff student workers absence director quality assured work performed staff student workers developed distributed manual admission processing policies procedures admissions processing center continued perform duties senior admission processing clerk needed 122000 062002 company name city state senior admissions processing clerk trained new employees student workers assisted director overseeing student workers collected processed admissions applications official transcripts supporting documents determined applicants met automatic admission standards 101998 112002 company name city state admissions processing clerk collected processed admissions applications official transcripts supporting documents education february 2010 mercy college city state bachelor science corporate communications corporate communications skills seasoned professional significant experience management employee hiring training customer service seeking position fully utilize skills offer opportunity continued professional growth specialties strong software skills including ms word excel powerpoint publisher banner visiflow xtendersolutions cisco agent desktop cisco supervisor desktop adobe acrobat proficient mainstream social networking sites,PUBLIC-RELATIONS
administrative office assistant experience 012015 current administrative office assistant company name city state provide customer service schedule appointments additional duties needed 012015 012016 cheer coach company name city state foster culture sportsmanship teamwork responsibility 072009 current adjunct faculty company name city state lecture communicate effectively students diverse backgrounds initiate thoughtprovoking discussions help students build critical thinking skills translate academic interests real world maintain undergraduate teaching load 35 courses semester include medical terminology womens health stress management human sexuality nutrition concepts personal fitnesswellness student development 012008 current substitute teacher company name city state adapt variety lesson plans cover subject areas grades k12 072005 082008 fitnesswellness coordinator company name city state interview hire train schedule evaluate group fitness instructors maintain manage fitness rooms equipment sign payroll navigate use class track provide access specialty fitness classes organize maintain employee records cprfirst aid certifications conduct monthly staff trainings meetings execute oncampus incentive program fitraiderraiderxcape coordinate assist special events ie fitness xtravaganza tech well etc rename brand fitness program raiderx x2 develop manage better u yoga pilates personal training program collaborate departments campus various wellness activities amazing spring break race alcohol awareness week etc advise student supervisor group fitness special events lead teen raider fitness xperience 012001 012002 intern company name city state assist development group fitness department upon opening facility order fitness equipment interview hire train fitness instructors coordinate monthly fitness class schedule organize bodypump program launch 012000 012005 group fitness instructor company name city state instruct weekly fitness classes variety ages levels 011999 012005 group fitness instructor personal trainer company name city state educate patrons benefits healthy living preparing informational bulletin boards organize participate special events partner yoga survivor challenge fitness challenge techs largest boxingaerobicswater aerobics resident hall events fitness around world instruct students faculty variety fitness classes include yoga pilates step cardioboxing group weight training abs hilo prepostnatal sculpting circuit training cycling yogilates water fitness ten weeks health yogafusion nutrition mondays partner yogacouples massage making yoga work day serve evaluation committee assist coordination fitness expo including teaching workshops expo design exercise programs specific individual needs perform fitness assessments heart rate blood pressure flexibility muscular strength cycle ergometer body composition circumference measurements counsel individuals proper biomechanics fitness techniques motivate cultivate healthy lifestyle choices health nutrition awareness 011999 012005 lead supervisorfacility supervisor company name city state provide facility tours assist facility manager staff training navigate programs facility usage employee records education ms ed health promotion physical education virginia polytechnic institute state university virginia tech city state ed health promotion physical education bs human nutrition foods exercise exercise health promotion human nutrition foods exercise exercise health promotion ba interdisciplinary studies political science psychology interdisciplinary studies political science psychology affiliations fitness wellness professional adept developing comprehensive fitness wellness programs initiatives background undergraduate health courses qualifications implementation evaluation fitness programs interactive staff training development interdisciplinary teaching learning budget financial management public relations event planning coordination fundraising sponsorship interests president gw carver intermediate sunday school teacher grade 12 south norfolk baptist church volunteer coach chesapeake parks recreation event coordinator american legion nc post 531 president womens auxiliary nc post 531 skills academic schedule appointments benefits blood pressure cpr critical thinking customer service staff training special events first aid lesson plans medical terminology meetings access payroll stress management supervisor teaching teamwork workshops composition additional information leadership pta president gw carver intermediate sunday school teacher grade 12 south norfolk baptist church volunteer coach chesapeake parks recreation event coordinator american legion nc post 531 president womens auxiliary nc post 531,FITNESS
senior interior designer highlights microsoft office suite apple iwork suite autodesk autocad architecture 2015 buzzsaw revit adobe creative suite acrobat pro illustrator indesign photoshop gopro studio studio webware webbased interior decorating project management software wecora webbased presentation boards bill quick google sketch accomplishments 5k sf highend interior fitout alterra group limited harbor point ltd max capital group ltd interior alterations fitouts continued v ictoria tevenson page 2 cubellis ecoplan architects interiors engineers ­ greater new york city lead interior designer 61996 102006 firm offering fullservice architecture interior design engineering services key player integrating business processes bought merger large interdisciplinary design firm received industry recognition client assistance innovative commercial residential projects including banks luxury auto dealerships recreationalfitness facilities universities restaurants municipal buildings residential condominium complexes served founding member green design committee tasked raising employee awareness latest sustainable building practices infuse projects seamless costeffective incorporation green practices client designs successful generating 100 attained business wordofmouth reputation superior resultsdriven service featured case study leading industry publication selected projects stevens institute tech center technology management 96k sf new construction interiors north jersey community bank connectone bank new hqbranch interiors fitouts wyckoff family ymca 65k sf offices natatorium daycare multipurpose gym interiors montclair state university interior alterations campus departments buildings weehawken police department interior alterations ferrarimaserati na auto display gallery office interior improvements kia motor car corporation retail showrooms office interiors admirals walk condominiums lobby atrium improvements mill building piermont landing change use factory condo interior conversion bergen county jail 263k sf annex addition ffeinterior finishing additional experience interior designer visconti design associates retail store manager bombay company cad draftsperson modular home center experience senior interior designer feb 2012 jul 2015 company name cooper gardner established dynamic multidisciplinary team focusing collaborative approach architecture interior design landscaping masterplanning provided creative innovative interior design services architectural clients collaboration clients contractors vendors interviewed clients develop projects prepare preliminary plan diagrams sketches develop floor plans project specifications budgets schedules presented design concepts formulated designers architects builders managed project technical administrative staff selected appropriate interior finishes furniture selected projects willis interior construction project management move management rq investment holdings ltd turnkey office fitout company name pier 6 cruise ship terminal fasttrack designbuild alterations private residences bermudast kitts custom millwork design furnishing purchase management senior interior designer nov 2006 jul 2010 company name bendell design boutiquestyle consulting firm focused primarily commercial highend interior design demonstrated superior clientproject management abilities formulating commercial design space management solutions using costeffective practical methodologies created commercial office space solutions several global corporations requiring designs appealed aesthetics worldwide clientele base maintained open communication channels stakeholders including clevel executives technicians consultants contractors design teams remained uptodate project parameters including building codes budgets schedules education bachelor fine arts interior design rochester institute technology city state interior design ncidq certified national council interior design qualifications ncidq certificate 17785 professional affiliations accredited usgbc leadership energy environmental design leed ap skills administrative acrobat adobe creative suite photoshop apple approach autocad budgets building codes c consulting council clientele client clients fast floor plans illustrator indesign interior design microsoft office suite office project management quick revit,DESIGNER
graphic designer summary multitalented graphic designer consistently motivated success goal driven skilled photoshop illustrator animate indesign html css adaptable driven strong work ethic ability thrive teambased environment experience adobe creative suite particularly photoshop illustrator vast knowledge typography skills adobe photoshop adobe premiere pro adobe lightroom adobe illustrator adobe indesign adobe animate htmlcss coding written social communication skills microsoft wordexcel adobe dreamweaver visual design team building decisionmaking calm pressure flexible creative approach excellent workflow management experience graphic designer 022021 current company name city state graphic design experience worked customers present mockups collect information adjustments developed engaging marketing promotional advertisements generate sales revenue grow customer base developed designed laid produced variety technical illustrations brochures banners signs fostered relationships retail clients effective communication negotiation collaboration consulted clients define design requirements manage product development projects created corporate brands designing cohesive looks logos letterheads designed new onbrand visual elements focusing concept messaging 3 years photoshop experience extensive knowledge basics masking layers silos camera raw adjustments shortcuts understanding light transparencies color density shadowing resolution image sizing strategy retouching manipulating selections selecting magnetic lasso tool cropping image applying gradient layer applying layer style adding borders adding adjustment layer creating panorama correcting image distortion extending depth field moving objects content aware tool working masks channels manipulating image puppet warp creating type path drawing pen tool importing smart objects using smart filters upscaling lowresolution image creating effects animating text frames rendering videos adding transitions animating text keyframe processing files camera raw preparing files printing positioning 3d elements designing artboards ability learn retain knowledge high volume products materials experience working google sheets exceptional quality detail quality control able maintain production high volume images tight deadlines ability work independently collaborative environment knowledge photo rendering submitted design ideas plan projects customers managers stay home parent 20192021 balanced school extracurricular activities work along healthy social connections personal health participated student clubs extracurricular activities sports teamwork dedication sportsmanship collaboration coordinated various events activities support operations student organizations developed implemented study protocols gather required data support research objectives phoenix contact machine operator 20162019 detected workpiece defects machine malfunctions maintaining apparatus prevent future issues read understood blueprints product specifications tooling instructions plan correct operational sequences prevent materials waste selected proper cutting tools calculating parameters manufacture components parts established adjusted feed rates cutting parameters keep operations line production demands set machines various jobs maintain compliance manufacturing thresholds waste reduction initiatives identified helped resolve nonconforming product issues support accurate order fulfillment maintained work environments safe efficient times ges automation panel builder 20142016 connected set control panels alarm components established automatic communication pathways devices control panels inserted positioned materials clamped spliced fitted parts using hand power tools assessed work errors compliance issues made corrections modifications assembled machinery component parts following prescribed instructions support correct configurations retrieved correct materials product inventory perform various fabrication duties improved operations working team members customers find workable solutions worked closely team members deliver project requirements develop solutions meet deadlines secco inc electric 20092014 identified causes issues implementation troubleshooting techniques inspected existing wiring identify problems short circuits demonstrated strong foundation safety knowledge implemented industry best practices completed semiskilled skilled work supervision fully qualified supervisors verified measurements made accurate cuts avoid wasting materials job sites built controllers panels complete system installations followed relevant electrical building codes job communicated effectively public utility companies develop expertise collaboration systems cabling circuitry projects promoted workplace safety reported potential hazards quickly utilized knowledge equipment test wiring system parts electrical flow function maintained organization cleanliness safety work areas assisted electrical installation tasks including new wiring breaker box installation gathered required tools equipment task increase efficiency set equipment configured settings optimal performance performed installation maintenance tests electrical energy systems components safely using equipment tools put new new electrical components fixtures motors utilized measuring testing instruments ammeters ohmmeters voltmeters testing lamps accurately efficiently safely complete installations repairs measured prepared supplies electrical tasks dug trenches created holes pull conduit install supports transported required supplies employees headquarters job site using company vehicles kept work areas clean neat organized efficient operations repaired maintained electrical systems continuously multiple highrise commercial residential properties adhered company standards osha regulations work site safety worked teambased environment accomplish projects examined tested electrical systems locate loose connections faults make proactive repairs resolved issues existing systems replaced malfunctioning parts collaborated knowledgeable professionals grow understanding principles construction standards managed repairs maintenance work client systems confirmed system adherence coding requirements reviewed blueprints electrical schematics perform tasks specifications listened directives senior electrical professionals complete efficient tasks kept work areas clean neat free hazards generated digital image files use digital traditional printing selected colors themes adding functionality create new designs produced projects advertising informational purposes determined marketing design vision clients types graphic design projects veterans service representative 112008 052009 company name city state assisted veterans educational benefits briefed veterans options pertaining reviewed claim folders completeness conformity guidelines prior submission interviewed veterans dependents determine eligibility federal state benefits assisted veterans preparing forms documents applications benefits military 092005 092008 company name city state basic training graduate trained seamanship fire fighting protection acquired basic maintenance skills using power equipment gained basic electrical engineering knowledge worked logistics ordering supplying crew equipment parts provided excellent service attention customers facetoface phone conversations worked closely team members deliver project requirements develop solutions meet deadlines juggled multiple projects tasks ensure high quality timely delivery education training central dauphin high school city hs diploma 2005 currently graphic design student attend penn foster college online school penn foster college city associate arts graphic design 052021 highly motivated graphic designer honor roll semester 1 2 2020 deans list honoree semester 1 2 2020 36 gpa major graphic design completed coursework photoshop illustrator indesign multimedia htmlcss coding typography animate dreamweaver camera raw certifications certificate achievement penn foster college 2020 additional information proficient 3d printing experience experience using 3d printer print variety material self taught troubleshoot recognize issues,DESIGNER
assembly mechanic summary aircraft mechanic 16 years experience extensive background rotary wing fixed wing aircraft skills visiprise kronos sap ewi programs blueprints fiberglass composite sheet metal fuel systems powerplant blade track balance vibration analysis leadership skills aircraft inspection flight controls hydraulic systems transmissions accomplishments awarded 2 navy marine corps achievement medals one success shop supervised second quality assurance duties experience assembly mechanic 092014 082016 company name city state sheet metal mechanic boeing 737 fuselage assembly line crew leader 3 man team installing aft fuselage belly skins minimal quality defects required bar line move rate 2 units day flight inspector 102010 062013 company name city state functional test qar v22uh1ah1z performed audits numerous functional test procedures include line clearance inspections final inspections component installation trained new inspectors procedures aircraft systems tracked maintained aircraft serialization logs assembly mechanic v22 final assembly installed major aircraft components engines rotors fuel systems oxygen components drive systems egress systems composite repairs worked close tolerance holes used multiple precision measuring tools aviation machinist mate 092000 102010 company name supervised 60 maintainers performed scheduled unscheduled flight line maintenance 16 sikorsky mh53es full system qar aircraft vibration analysis rotor tracking systems certified performed work center audits tool control maintenance publications fod program safety flightline troubleshooting knowledgeable hydraulic systems flight controls sheet metal power plants landing gear systems transmissions drive systems composite blade repair tire wheel maintenance fuel systems overhauled f110 ge powerplants navys fleet f14s overhauled f404ge400 402 high pressure compressor modules navys fleet f18s collateral duty inspector engine platforms 051999 092000 company name city state entry level mechanic t34 mentor performed scheduled maintenance introduced aircraft systems functions education training high school diploma 1999 skills flightline maintenance intermediate maintenance inspection assembly ​,AVIATION
senior engineering program manager summary accomplished senior program management professional successful broadbased career defining guiding implementation industry best practices standards processes tools strengthen organizations drive competitive growth extensive expertise leading delivering crossfunctional transformational solutions demonstrated knowledge project life cycle methodologies experience developing implementing leadingedge strategies largescale enterprise initiatives proven ability navigate complex situations prudently mitigating risks identifying value creation opportunities building strategic partners skills program management portfolio management process analysis solution design enterprise software systems integration data management product excellence agile methodology people development leadership development coachingmentoring professional experience company name city state senior engineering program manager 022011 042017 accomplishments managed mission critical project initiatives support corporate finance organization developed strategy led effort evaluate upgrade oracle ebusiness suite applications release 12 highly complex ecosystem 70 countries 100 boundary systems 3000 customizations built led project team assessment proof concept required build business case secure funding project defined program governance structure staffed program developed several presentations executive leadership finance supply chain engineering secure buy funding accomplishments led various initiatives improve operational effectivenessefficiencies portfolio 60 projects championed product excellence pe initiative finance organization drove effort define monitor score pe goals partnered finance business defined implemented governance processes manage stakeholder alignment defined managed key system risks defined project portfolio metrics 60 key projects drove effort optimize investments aligned initiatives business priorities ​ accomplishments managed several mission critical product development efforts support people operations organization hr managed relationships collaborated business owners develop world class technology solutions following process areas performance management benefitscompensation management learning people development hr operations built highperforming bidata warehousing team provide unified reporting solutions enable hr ability gain insights optimize business goals launched global custom total rewards application 35 countries managed project team defined managed crossorganizational effort assess design robust integration architecture 60 boundary systems ​ company name city state founderprincipal consultant 031998 012011 provided consulting services several fortune 500 organizations solve complex challenges including enterprise systems implementations process improvements application development release management within complex global environments key clients included google cisco arbonne international 24 hour fitness symantec critical path fujitsu computer products america etec systems disney accomplishments managed implementation projects critical financial crm applications ranging oracle salesforce custom applications planned managed execution crossorganizational effort business engineering infrastructure hardware relocate 70 servers supporting key corporate finance business applications developed quality assurance strategy implementation customer advocacy online service contract portal improve company interactions suppliers partners distributors customers defined qa strategy managed execution 25 leads across multiple functional areas quoting ordering registering renewing service contract management managed stabilization phase erp implementation contracts processing billing member services 300 fitness centers developed oracle training strategy delivered training business users finance manufacturing supply chain modules company name city state senior manager 061993 031998 provided consulting services several fortune 500 organizations solve complex business challenges including enterprise systems implementations process improvements application development release management within complex global environments key clients included disney glenayre electronics quantum corporation western staff services accomplishments managed resources costs schedules drove endtoend delivery global worldclass technology solutions client organizations developed presented successful proposals several business development efforts prospective clients coached mentored consultants leadership development led demand management center excellence oracle practice develop best practices promote knowledge sharing client engagements adjunct professor claremont graduate university claremont ca designed cofacilitated new transdisciplinary course art science computational thinking industry masters phd students fall 2014 fall 2016 mount st marys university los angeles ca instructor mount stmarys university taught programming language courses undergraduate students computer science departmentthis included advanced courses honor students introductory programming courses noncomputer science majors 1987 1988 ​​ education phd computer informations systems technology claremont graduate university city state master science computer information systems technology claremont graduate university city state bachelor arts business administration mount st marys university city state ​ certifications myersbriggs certified practitioner feb 2017 certified professional coactive coach mar 2017 mar 2018 publications doctoral dissertation examination role governance interorganizational collaborations interorganizational learning erp implementations amcis conference proceedings examining role governance erp postimplementation phase oaug conference proceedings redesigning order fulfillment process order realize benefits oracle erp implementation professional affiliations industry advisory board member drucker school management 2015 present,ENGINEERING
project construction manager professional summary motivated construction manager highly effective finding best methods possible complete exceptional construction projects strong knowledge civil engineering principles concepts construction manager number years leading teams general contractors laborers large scale residential commercial construction projects skills excellent customer relations subcontractor management knowledgeable construction safety fluent arabicenglish work history project construction manager 012002 current company name – city reviewed plans specs schematic design preconstruction coordinated utility service providers according project schedules conducted weekly production operations contractor meetings facilitated stronger communication ability resolve critical issues performed regular job site observations provide direction general contractor personnel reported vice president production conformance contract schedule conducted critical preinstallation conferences general contractors subcontractors consultants manufacturers representatives digitally archived weekly progress technical “ knowledge base ” photographs assigned projects prepared followed required punch lists assisted vice president production review approval archiving closeout documents determined project schedule included sequence construction activities provided safety kits construction personnel complied safety protocols job site prepared regular interval progress reports offered technical assistance service providers reported quality performance site site construction managers conducted routine quality audits ensure work progressing per specifications initiated corrective actions guided directed thirdparty inspectors project construction commissioning closeout avoided construction delays efficiently following site inspections timely manner supported construction management emergency repair restoration oil natural gas pipeline systems implemented systems improve process efficiency reduce project duration scheduled contractors materials deliveries trained promoted continued education onsite crew members construction management various types npcc projects onshore offshore ie storage tanks oil pipelines steel structures cw piping systems platforms jackets bridges flares etc construction project site engineer large ccic onshore construction projects uae company name projects executed abu dhabi marine operating company admaopco abu dhabi company oil operations adco abu dhabi gas industries limited gasco abu dhabi oil refining company takreer zakum development company zadco abu dhabi gas liquefaction company limited adgas saudi aramco total qatar petroleum qp shell maersk oil oxyqatar oil natural gas corporation ltd india ongc responsibilities reporting project management yards management technical quality hse resources issues oversee completion fabrication erection works accordance contract specification project planning schedules approved method statements construction drawingscultists accordance npcc clients hse standards coordinate different areas disciplines activities piping ei structures piping prefabrication erection activities painting pressure vessel qaqc inspectors subcontractors coordinating directing site activities per approved schedule efficient cost effective management resources deployed enforce safety rules per approved hse procedures site liaise lead rigging section performance major lifts loadouts projects handled provide technical support guidance necessary control product quality maintain high standards assure approved welders approved procedures specific project utilized coordinate client representatives matters related project activities overseeing piping steel structure fabrication erection activities simultaneous multiple projects raise lessons learnt reports conduct risk assessment studies ensure implementation applicable site activities prepare construction methods procedures required projects executed epc works satah full field development project zirku island zadco epc 12 flexible pipeline associated works zirku island zadco epc 42 new main oil line zirku island zadco education bachelor arts petroleum engineering 1993 university miskolc city 4 gpa building construction trades certificate industrial design coursework accomplishments ongc b22 field development project ongc india ogdiii upstream project bab adco al shaheen field development project maersk oil qatar ogdiii condensate storage tanks project ruwais takreer refurbishment storage tank tja7 tja18 miscellaneous works jebel dhanna terminal adco north east bab phase1 development project adco major overhaul cos tank 21 das island admaopco major overhaul cos tanks 7 11 das island admaopco new single point mooring loading facilities tb6 das island admaopco marjan topsides platforms jackets living quarters saudi aramco fabrication 4 wellheads isdn field associated subsea pipelines multi service umbilical oxyqatar zakum crestal gas injection project admaopco al khalij northern area field development project total bh09 whj topsides pipelines spurlines tieins qp us94 wht reinstatement project admaopco soroosh nowrooz integrated development project shell offshore khuff gas development project admaopco replacement damaged boat landing admaopco new additional manifolds asab buhasa adco may93jan02 project construction engineer consolidated contractors intl company ccic projects executed abu dhabi company oil operations adco abu dhabi gas industries limited gasco abu dhabi oil refining company takreer abu dhabi gas company atheer qatar petroleum qp responsibilities coordinating directing site activities per agreed schedule efficient cost effective management resources deployed enforce safety rules per approved hse procedures ensuring quality aspects projects fulfilled properly coordinating client representatives project related aspects overseeing piping steel structure fabrication erection activities projects executed onshore gas development project phase ii uae raslaffan onshore lng project qatar qatar gas onshore lng project qatar upgrading khatiya north south degassing station qatar training courses attended professional project management programpmp 25 october 16 november2009 cambridge educational institute abu dhabi affiliations member jordanian engineering association 1995 skills bridges c client clients directing engineer works natural gas oil painting project management project planning quality qa reporting risk assessment safety shell specification technical support additional information personal information nationality jordan date birth 06 june 1968 marital status married number dependents 3,CONSTRUCTION
chef professional summary obtain position within environment offers challenge capability gain knowledge company given opportunity grow within company chance progress career job obtained within specific organization ability help company advance productively efficiently professional experience company name august 2007 september 2009 chef city state prepped food catered events weddings parties business luncheons setup tables chairs banquet dining space executed banquet style plated lunches dinner company name october 2007 september 2009 chefassistant manager city state prep cook lunch service catered business lunches ceo museum manage daily sales reports train new personnel front back house track weekly food cost company name october 2006 october 2007 cook city state prep dinner service prep cook banquet parties 50 clients line cook dinner service bake desserts restaurant banquet services company name april 2004 august 2005 cashier city state process customer transactions help customers apply sears credit cards process customer return merchandise sort fold put away unwanted merchandise education training grantham university online college present associates applied sciencemedical billing coding applied sciencemedical billing coding california culinary academy march 2006 certification baking pastry city state walla walla high school june 2005 high school diploma city state skills credit clients personnel sales reports tables,CHEF
purchaser production coordinator professional profile productive quality oriented professional eager contribute comprehensive skills toward actively supporting progressive organization key team member featured skills x expedite aog logistics x customer service x finance accounting x sales x purchasing x inventory control x stores warehouse x management x shipping x receiving x bookkeeping ability act independently determine methods procedures new assignments ability respond consistently high degree initiative resolve issues complex problems may arise ability maintain positive company image brand ability perform work accurately thoroughly efficient organization timemanagement skills ability prioritize tasks meet deadlines courteous professional demeanor strong negotiation skills ability work well pressure intermediate advanced computer skills proficient ms office suite workrelated software additional comments working aviation industry 12 years bring total 15 years experience makes wellseasoned professional bring experience working commercial military charter prototype aircraft experienced knowledgeable boeing airbus bombardier dornier lockheed proven versatile working various aircraft makes customers experience january 2011 current company name city state purchaser production coordinator journey flightstar began production coordinating responsible interfacing leads project managers customer representatives regarding aircraft documentation parts status problems may affect delivery schedule position responsible aircraft paperwork work cards maintenance visits worked one one purchasing ensure proper communication parts could affect aircraft delivery help expedite parts necessary services required either house items sent kind testing repair would provide complete accurate paperwork purchasing daily reporting parts statuses man hours aircraft schedule daily task coordinator first already experience purchasing made transition buyer smooth since could work closely coordinators us able support one another better part status updates paperwork issues like coordinators interface leads project managers customer representatives addition communicate various departments fas accounting make sure material paid billed accurately well quality make sure parts purchase standard come approved source sides fence know see coordinators spend time corresponding different areas job buyers spend time parts purchasers responsible every part purchased requested sole responsibility resolving materials needed purchase parts also validate paperwork trace acceptable legal isnt resolve rejected parts means returns credits buyers responsible expediting orders making sure received needed report information coordinators project managers necessary outside vendor interaction big part purchasing form business relationships effectively perform duties addition responsible meeting standards performance metrics within company make functioning industry standard rise competition purchasing also responsible cost savings engaging supplier contracts rebate programs savings course benefits everyone company purchasers point contact fas suppliers customers regarding materials effective communication reporting key position february 2009 december 2010 company name city state purchasing clerk material specialist working vision airlines included lot different responsibilities responsible quoting purchasing materials aircraft stock also included stores warehouse shipping receiving responsibilities smaller airline work closely executive staff well owners company receiving material order request would acquire necessary quotes find best price lead time available needed get approval proceed order coordinate expedite shipping payment process get material needs timely manner would match invoice purchase orders track shipments assure arrival upon receipt material would verify proper certification material receive system label required material ready used issue system assure records correct required constant tracking using excel word adobe kept records transactions whether materials needing ordered purchase orders invoices needing paid items already received well certifications information requested maintenance item needed shipped responsible proper packaging handling traceability done professional manner part aog team would called time locate facilitate material urgent requirement may involved key information acquire material coordinate proper logistics necessary also valued member material group represented airline maintenance facilities properly manage material ordered used aircraft february 2005 january 2009 company name city state purchasing agent material expeditor started working material expeditor required work closely purchasing maintenance airline expeditor responsibilities could change day day depending required provided daily reports expedited material needed keep production process flowing efficiently meant coordinating order shipment process well actual delivery material responsibility purchasing agent find price availability material needed order track prompt shipment requires deal directly vendors develop relationships future business also retrieve paperwork required retrieving certification submit signatures necessary expedite material timely fashion received material facilitate expedite flow materials various departments worked many different airline companies well military high demanding standards meet job two days constant change challenging obstacles addition buyer expeditor responsible spare sales sister contract companies required technique verifying stock quoting material ensuring proper certification shipping three job functions constantly providing coordinating aog orders support clientlogic dell education 12010 transportation dangerous goods development group training certificate 82009 vision airlines maintenance indoctrination course training certificate 82009 vision airlines reduced vertical separation minimum training certificate rvsm 82008 lake city test basic education tabe community college form 9 level score 129 122005 federal aviation certificate training gold award administration maintenance technicians awards program 52001 state florida high school diploma department education skills accounting adobe basic benefits contracts delivery dell documentation fashion legal logistics materials excel word packaging purchasing quality receiving reporting requirement sales shipping transportation vision additional information business reference known 9 years linkedin profile,AVIATION
sushi chef executive profile 14 years experience high end restaurants background french japanese peruvian cuisine expertise facets kitchen management including food cost percentage labor cost budgeting scheduling menu developing strategic planning professional experience may 2005 november 2011 company name city state sushi chef charge daily operation sushi bar quality control monthly inventory menu developing scheduling 10 employees november 2011 january 2015 company name city state executive sous chef charge daily operations menu developing monthly inventory scheduling 50 people january 2016 current company name city state corporate chef charge daily operations restaurants menu developing scheduling 90 people food cost percentage labor cost control hiring monthly inventory education 2006 le cordon bleu city state usa associate arts culinary arts,CHEF
customer service advocate professional summary talented customer service manager skilled balancing customer needs company demands effectively builds loyalty longterm relationships customers achieving individual sales goals sales manager skilled exceeding sales goals company expectations expanding client base maintaining high standards customer serviceenergetic reliable retail sales manager skilled highend merchandise environments core qualifications superb sales professional store planning design strong communication skills detailoriented personnel training development time management proficient ms office strong organizational skills active listening skills seasoned conflict resolution telephone inquiries specialist experience customer service advocate march 2015 current company name city state collected customer feedback made process changes exceed customer satisfaction goalsaddressed customer service inquiries timely accurate fashionprovided accurate appropriate information response customer inquiries sales manager october 1995 february 2014 company name city state delivered excellent customer service greeting assisting customeraddressed customer inquiries resolved complaintsdesign implemented customer satisfaction metricscompleted weekly schedules according payroll policiestrained new managers store procedures policiestrained staff deliver outstanding customer servicecontributed merchandising ideas team sale meetingsreorganized sales floor meet company demandsstocked restocked inventory shipments receivedreceived processed cash credit payments instore purchasesopened closed store including counting cash opening closing cash registers creating staff assignmentsworked team member provide highest level service customersmaintained friendly professional customer interactionsverified merchandising standards maintained daily basisdemonstrated customers come first serving sense urgencyshared product knowledge customers making personal recommendationsrecommended helped customers select merchandise based needs resolved customer complaints exchanging merchandise refunding money adjusting bills served liaison customers store personnel various store departmentsinformed customers sales promotions friendly engaging mannertrained new employees company customer service policies service level standardsmanaged wide variety customer service administrative tasks resolve customer issues quickly efficiently hired trained sales staff new store location trained negotiations time management determined staff promotions demotions terminated employees necessary addressed corrected sales staff communication issues tactful effective manner directed supervised employees engaged sales inventory taking reconciling cash receipts worked closely district manager formulate build store brand helped determine movementplacement incoming merchandise designed displays make store experience interactive engaging displayed appropriate signage products sales promotions arranged items favorable positions areas store optimal sales established maintained proper high traffic displays resulting increased sales conducted staff meetings sales personnel introduce new merchandise researched current past business performance using online systems available reports effectively communicated coordinated execution planogram store management sales manager october 1989 july 1995 company name city state managed 30000 monthly sales portfolioserved liaison customers store personnel various store departments answered customers questions addressed problems complaints person via phone exercises sound judgment issuing credits making exceptions customer policies maintain high levels customer satisfaction maintained friendly professional customer interactions trained new employees company customer service policies service level standards managed sales staff 6 members delivered excellent customer service greeting assisting customer contributed merchandising ideas team sale meetings directed supervised employees engaged sales inventorytaking reconciling cash receipts determined staff promotions demotions terminated employees necessary designed displays make store experience interactive engaging displayed appropriate signage products sales promotions effectively communicated coordinated execution planogram store management data entry operator september 1985 june 1989 company name city state verified logged deadlines responding daily inquiriesassisted payroll preparation entered data cumulative payroll documentverified information computer system uptodate accurate promoted positive customer associate relations courtesy service professional appearance loan servicing representative august 1984 august 1985 company name city state collected customer feedback made process changes exceed customer satisfaction goalsprovided accurate appropriate information response customer inquiriesprovided accurate appropriate information response customer inquiriesaddressed customer service inquiries timely accurate fashionassisted development call centers operations quality training processesled team customer service representatives increase service center profitability accomplishments awarded annual merit increases first 15 years employment consistently exceeded daily sales targets average 5000 sales day managed successful sales team 20 members consistently exceeded sales goals 80 month successfully managed 14 million merchandise per day fulfilled supervisory duties store manager vacation interviewed applicants successfully staffed vacancies throughout store focusing primarily assigned areas routinely helped many 20 customers day highvolume retail outlet promoted call center lead within 6 months employment education high school diploma generalbusiness communications 1983 william penn votech harrisburg state usa generalbusiness communications morgan state university city state usa skills computer literate telephone skills creative problem solving resolving cash receipt discrepancies strong communication skills careful active listener customer satisfaction training excellent customer service skills monthly training development coaching achieve higher levels sales detailoriented merchandising seminars fashion inventory ms office proficient microsoft word microsoft outlook writing letters memos personnel training policies processes time management involving scheduling payroll professional friendly,ADVOCATE
accountant helper summary seeking position accountant utilizing knowledge general accounting procedures order assist office periodic accounting processes highlights microsoft office excel word powerpoint advanced problem solving abilities critical thinking decisive excellent mathematical skills budgeting accomplishments payroll assistance assisted payroll preparation entered data cumulative payroll document research investigated analyzed client complaints identify resolve issues scheduling facilitated onboarding new employees scheduling training answering questions processing paperwork experience accountant helper may 2014 july 2014 company name city state assisted accounting clerk accounting tasks entered ap ar processed payments organized client billing folders procedure documentation performed general office duties filing scanning mail processing data entry assisted accounting manager different assignments reconciled bank statements ledger accounts assisted daily cash balancing major strengths good knowledge coordinating monitoring participating monthly accounting procedures strong knowhow organizing preparation periodic financial reports indepth knowledge preparing reconciliation outstanding payments knowledge liabilities payment obligation verified logged deadlines responding daily inquiries organized files developed spreadsheets faxed reports scanned documents dispersed incoming mail correct recipients throughout office created maintained spreadsheets using advanced excel functions calculations develop reports lists laboratory technician iii september 2012 current company name city state receive prepare laboratory samples analysis following proper protocols ensure stored prepared disposed efficiently effectively record data pertaining experimentation research animal care measure weigh ingredients used testing purposes animal feed waste operate laboratory equipment spectrometers nitrogen determination apparatus air samplers centrifuges potential hydrogen ph meters perform tests adjust testing equipment prepare culture media following standard procedures maintain repair agricultural facilities equipment tools ensure operational readiness safety cleanliness prepare present agricultural demonstrations respond inquiries requests public require specialized scientific knowledge expertise supervise student workers train new technicians laboratory technician ii july 2007 september 2012 company name city state receive prepare laboratory samples analysis following proper protocols ensure stored prepared disposed efficiently effectively prepare samples analyzed icp analyze samples via as3000 ph dual analyzer maintain repair agricultural facilities equipment tools ensure operational readiness safety cleanliness prepare laboratory reagents analytical purposes service walkin customers prepare present agricultural demonstrations additional skills capabilities operate effectively within agricultural laboratory setting willing participant environmentally sustainable work practices thoroughly perform standard calibrations excellent communication collaboration skills efficient precise recording presenting data proficient use laboratory application software instruments strong contributor achievement quality objectives education bachelor arts accounting 5 2014 ashford university city state usa advanced coursework business administration coursework business administration coursework advanced financial accounting contract law coursework minor business administration coursework human resource management business administration income tax reporting course specialized industry gaap course coursework international finance statistics microeconomics coursework accounting finance communications marketing coursework skills proficient microsoft office excel word powerpoint excellent mathematical skills capable analyzing trends variances excellent communication organizational skills able work high volume environment physically dexterous strong interpersonal communication multitasking skills operate effectively within agricultural laboratory setting willing participant environmentally sustainable work practices thoroughly perform standard calibrations excellent communication collaboration skills efficient precise recording presenting data proficient use laboratory application software instruments strong contributor achievement quality objectives,ACCOUNTANT
engineering technician summary experienced cad gis technician able produce detailed drawings maps clear accurate able analyze databases generate custom maps reports different tools trade always curious learn new skills technologies enhance productivity complex organization adaptable work long periods stressed situations without losing focus patience highlights operating systems windows xp vista7 arcgis 931 100 c basic telvent arcfm 9311003 java basic arcgis extensions autocad 2008 2013 arc toolbox autocad map 3d 2008 enghouse networks 471 3d studio max 2009 erdas imagine 93 revit 2009 microsoft office 2010 geoexplorer 6000 series geoxh gps pathfinder office software magellan mobile mapper 6 basic surveying principles ms project remote sensing garmin oregon 550 adobe cs4 photoshop indesign illustrator google earth google sketchup ver 7 clinometer microstation basic able lift push pull carry 40 pounds languages armenian experience company name engineering technician 072014 current updating map book settings publish water tiles atlas map generating system valve hydrant data per tile using crystal reports creating tree gis database subtypes domains required fields data types geocoding 38000 tree addresses analyzing db generating reports per engineer requests digitizing fiber optics tube allocation using telvent fiber manager creating custom maps research studies updating gis cad records based asbuilts received cover front counter answering phone calls customer walkins necessary autocad drafting street lighting substations electrical substructure wiring customer primary services perform various queries street lighting electrical engineering water engineering departments updated gwp electric water 5 year cip plan cross training electrical planners new updated meter spots created address geocode updated xml set default review reconcile post gis edits parent version supervisor vacation linked transformers customer meter data transformer load study company name assistant engineering technician 112013 072014 maintained arcfm stored display electric viewers editors edit electrical features versioned enterprise database error check tracing phase feeder connectivity consolidated five street light databases one gps versioned gis autocadms access disconnected duplicated created custom street light maps street light hps conversion master plan updated customer service substructure substation street lighting wiring drawings conversion paper scanned images autocad format researched new city fiber routes using gis reviewed fixed errors cartographic representation worked team two phase service point id mapping electrical services customer side helped engineering staff gis related issues checked permits new constructions updated wall maps utility operation center howard substation updated plotted 4kv12kv feeder conversion map next three years worked isdit publish web maps company name hourly city worker 122007 092012 approved electrical fiber optic edits parent version updates gis manual work procedures trained coworkers use gis arcfm created data dictionary gps collection project street lights prepared maps reports extension fiber optics reviewed plan checks gwp fiber optics plotted sectional primary maps cad gis installation arcgis arcfm created maintained personal geodatabases assisted creation mapping standards procedures updated 5 year cip plan mappedupdated electrical assets within gis cadd electric vehicle ev service drops tropos ice bears undergroundoverhead distribution lines vaults pull boxes basemap poles pedestals assisted obtaining bearing distances electrical easement deed digitized electrical water easements updated glendales municipal code book education bachelor science geography social sciences june 2012 california polytechnic state university pomona gis gpa pi gamma mu geography pi gamma mu social sciences associates degree architecture june 2009 glendale community college architecture civil design technology december 2012 rio hondo community college civil design technology gcc certificate architectural cad gcc certificate architectural drafting gpa president vice president american society engineers architects club asea deans list president vice president american society engineers architects club asea deans list work history company name professional affiliations esri user conference attended seminarsworkshops san diego ca basic data collection using terrasync v40x field software gps data collection gis best practice esri certificate cartographic design using arcgis 9 additional information 2 page skills 3d 3d studio max adobe photoshop architectural drafting autocad basic book cad conversion crystal reports customer service data dictionary databases database drafting edit electrical engineering engineer xml features fiber optics gis gps hps illustrator indesign java lighting mapper 6 ms access c microsoft office office ms project 31 windows xp microstation enterprise networks 471 next operating systems db coding research revit supervisor phone transformers transformer vista wiring,ENGINEERING
healthcare effectiveness data information set coordinator hedis career focus committed motivated administrative assistant exceptional customer service decision making skills strong work ethic professional demeanor great initiative energetic resultsoriented teamplayer eager bring strong administrative skills growing company need toplevel support responsible office manager versed mediating employee conflict running efficient daily business operations effective organization communication skills master new concepts quickly initiate document control processing information high level customer service detail oriented report composing document presentation thorough investigation monitoring patrol crowd control access core qualifications microsoft office suite expert peopleoriented organized exceptional communicator deadlineoriented schedule management report analysis medical terminology experience healthcare effectiveness data information set coordinator hedis 082013 current company name city state healthcare effectiveness data information set coordinator hedis educate inform members past due clinical services improve member health outcomes increase health plan hedis rates make outbound calls members providing assistance obtaining services assisting appointment scheduling arranging transportation conducting reminder calls andor emails conduct hedis provider chart request calls faxes support medical record capture hedis supplemental data review abstraction record document member provider outreach activity using microsoft office suite applications webbased technology review member health plan eligibility using georgias medical management information system mmis review member claims data determine need services using health plan proprietary information system identify refer members internal programs services like case management disease management maintain strict confidentially ensure compliance health insurance portability accountability act hipaa outreach activities managed incoming outgoing calls busy medical office successfully established effective systems record retention creating database daily correspondence tracking scheduled confirmed appointments entire management team loss preventionsecurity officer 122011 022013 company name city state partnered local store management meet strategic loss prevention objectives executed internal external surveillances using stateoftheart detection investigation systems prepared data property damage reports recording malfunctioning facility equipment attended weekly staff meetings discuss damage reports detected apprehend shoplifters processing recovering merchandise prepared case reports theft details maintained effective relationship local law enforcement agencies represented macys court proceeding related apprehensions ensured high execution company security measures designed control store shrink developed staff training designated stores security officer 072010 102011 company name city state patrolled designated areas watching unusual conditions create security concerns safety hazards monitored authorized entrance departure employees visitors persons guard theft maintain premise security investigated prepared reports maintained written logs accidents incidents suspicious activities answered telephone calls taking messages answered questions providing information business nonbusiness hours observed departing personnel protect theft company property ensured authorized removal property conducted within appropriate client requirements account receivablesadministrative assistant 072007 102008 company name city state investigated discrepancies issued debit memos reviewed aging balance reports identify past due accounts collection calls monthend close activities accounts receivable reconciliations utilized collection screens quickly analyze account met department goals reducing delinquency controlling losses considerably high margin fielded calls 12 line multi phone system responded email fax inquiries managed mail client trafficfor body shop upgraded office filing system improved efficiency locating customer files handled official company correspondence analyzed reconciled final billing statements ensure correct amount funds collected applied file closeout displayed excellent interpersonal skills phone manner interaction insurance agents coworkers public calculated time cards department employees preparation submitting payroll collected applied funds received various insurance companies state farm usaa allstate geico appropriate client auto claim accounts timely manner detention specialist 072002 102005 company name city state supervised central control tower controls detention center completed intake release detainees interacted defendants attorneys general public providing imperative information processed accounting functions paperwork bonding department performed duties assigned answered incomingoutgoing calls switchboard regarding inmates custody issues guided resolving predicaments probation case specialist 072000 122001 company name city state retrieved criminal records update history new charges probation status various specialty systems maintained statistical data concerning case processing activities three probation officers performed various financial transactions performed duties assigned include handing incomingoutgoing calls magistrate court judges attorneys probation officers general public experience customer service handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency data reporting compiled statistical data patient admissions discharges deaths births types treatment given document organization developed created effective filing system accelerate paperwork processing medical records reviewed medical records completeness assembled records standard order filed records designated areas according alphabetic numeric filing system multitasking demonstrated proficiencies telephone email fax frontdesk reception within highvolume environment education certified medical office assistant medical administration 2009 kennesaw state continuing education city state usa •medical office receptionistsupport specialist patient scheduling medical recordsdocuments cms 1500 medical billing medical terminologybasic anatomy physiology specialized billingreimbursement business skill management 80 hour medical externship wellstar medical center certified cpr waed skills accounts receivable administrative assistant basic billing cms excellent interpersonal skills cpr email faxes filing law enforcement loss prevention medical billing medical terminology microsoft office suite management information system payroll safety scheduling staff training switchboard,HEALTHCARE
construction foreman summary looking challenging rewarding future healthy competitive organization expose knowledge experience potential hard work dedication offer excellent team player honesty dynamism commitment 8 years success overseeing multimillion dollar building construction renovation projects beginning occupancy proven track record safely effectively operating wide range construction equipment excavators backhoes loaders forklifts mechanized trenchers demonstrated ability effectively manage team 10 construction workers performing variety activities conversant conducting project briefings assigning daily work tasks construction workers particularly effective working within allocated budgets highlights construction foreman project scheduling empowerment regulatory compliance planning budgeting crew management contract negotiation experience construction foreman march 2009 current company name city state develop construction crews daily tasks ensure task comply project protocols coordinate construction projects terms supplies resources manage construction budgets appropriated monitory daily construction operations quality management accuracy track costs instructed perform performance inspections regular basis carry construction duties project calls report progress incidents managers customers choose acquire materials needed construction projects facilitated speed urgent construction project providing relevant resources keeping quality check trained new hires construction work protocols three years construction foreman march 2009 current company name city state develop construction crews daily tasks ensure task comply project protocols coordinate construction projects terms supplies resources manage construction budgets appropriated monitory daily construction operations quality management accuracy track costs instructed perform performance inspections regular basis carry construction duties project calls report progress incidents managers customers choose acquire materials needed construction projects facilitated speed urgent construction project providing relevant resources keeping quality check trained new hires construction work protocols three years construction worker february 2005 march 2009 company name city state cleaned construction site directed used materials equipment dig shovel debris built construction sites using maps blueprints laid bricks plastered cement instructed used forklifts move equipment one place another construction worker february 2005 march 2009 company name city state cleaned construction site directed used materials equipment dig shovel debris built construction sites using maps blueprints laid bricks plastered cement instructed used forklifts move equipment one place another education high school diploma 2002 community school city state accomplishments qualification specialization name institution year passing itc electrical engineering kcm industrial training centre koonamavu 1982 sslc academic ghs kadungapuram 1980 professional summary job profile employer period electrical visitor ahlia cement company libya june 2015 till date electrical foreman al hamad contracting company uae 1988 2010 21 years areas specialization light power wiring db termination panel assembling sound knowledge electrical layouts schematic diagrams ht lt cable laying glanding termination testing commissioning projects personal information age date birth 51 yrs 20041964 marital status married health condition good overall professional experience 26 years passport details passport m0197098 date issue 16072014 date expiry 15072024 place issue cochindubai driving license 158117 valid 02052022 publications permanent address panikkassery house alangad kongorpilly po ernakulam district kerala india pin 683525 telephone 91484 2514876 interests indian name father jose pv languages arabic english hindi tamil urdu malayalam skills arabic blueprints budgeting budgets change management interpersonal skills contract negotiation decision making english forklifts hindi leadership skills regulatory compliance materials problem solving skills progress protocols quality quality management reading scheduling urdu additional information nationality indian name father jose pv age date birth 51 yrs 20041964 marital status married health condition good overall professional experience 26 years passport details passport m0197098 date issue 16072014 date expiry 15072024 place issue cochin dubai driving license 158117 valid 02052022,CONSTRUCTION
consultant skills financial aptitude indepth knowledge sourcing vendors medical supplies specifically purchasing sale medical supplies critical thinking proficiency sound decision making abilities time sensitive situations cultural awareness sensitivity extensive experience microsoft office word excel access confident public speaker relationship team building skills emphasizes conflict resolution experience consultant jun 2016 company name city state created annual goals objectives budget made recommendations reduce costs specifically scheduling booking various auctioning events reduced overall costs via sponsorships implemented standards methods measure effectiveness agency activities sourced implemented new performance appraisal process assistant manager hipaa privacy security officer jun 2014 jun 2016 company name city state facilitated organizationwide change electronic health record systems analyzed summited monthly reports accounting manager goal demonstrate policies procedures appropriated practiced performed end day accounting balancing specifically accounts receivable products services purchase internally documentation copayments received – averaged 12k20k daily balances conducted thorough hipaa risk assessments dentified weaknesses within current record systemsranging insurance information confidential patient information successfully developed new organizational policies practices better protect patient information needed planning assistant nov 2012 feb 2013 company name city state created analytical framework identifying developing financial growth opportunities kmart kohls worked projects simultaneously resulted successful restructuring organization increased sales resulting overall revenue growth new job opportunities managed customer service department american market customers ranged family owned local markets national accounts education training bachelor arts arts history 2012 university illinois chicago city state usa graduated summa cum laude 399 gpa master science health administration 2015 university washington seattle city state usa,CONSULTANT
international business development summary resultsoriented international sales customer service professional diverse background management international sales marketing logistics customer service dedicated providing excellent customer service making operational procedural improvements highlights professional ethics negotiation skills staff training development project management territory forecasting work flow analysis product development international sales foreign trade food beverage industry experience experience international business development 112013 current company name city state contacted new existing customers discuss specific products could meet needs identified issues existing marketing material drive process improvements identified coordinated participated client relationshipbuilding activities meetings answered customer questions regarding products prices availability successfully prepared product packaging export readiness international sales customer service manager 032007 102013 company name city state successfully managed international customer service department developing maintaining excellent service customers establish monitor procedures service standards export clearance built excellent relationships high net worth clients consistently maintaining near 100 retention optimized supply chain solutions meet requirements international business plan including evaluation modes transportation inventory time market landed costs customer requirements managed legal regulatory shipping requirements documents required international movement product services successfully trained managed export team ensure perfect execution shipment based country requirements customers specification incoterms contracts administratorcustomer service 042004 102004 company name city state aided preparation contractual provisions administration contract proposals responsible preparing bids managed organized returns material authorization department liaison military customers management production customer service representative 062003 032004 company name city state acted liaison customers staff management investigated resolved customer requests problems tracked expedited sales orders ascertaining order accuracy processed range financial transactions maintaining accuracy balance customer service logistics manager 082000 032003 company name city state successfully managed domestic customer service logistics operations nationwide ensure fulfillment shipping orders reduced shipping costs 20 negotiating proposed pricing ltl full truckload transportation companies conducted business development functions obtaining international customers eg meeting international tradeshows us commercial services international inside sales customer service logistics coordinator 081997 072000 company name city state managed customer service logistics operations serving liaison japan us mexico divisions prepared provided financial accounting reports corporate headquarters analyzed reduced import export costs 15 implementing various cost control measures negotiating various freight forwarders trucking firms provided support set maquila factory mexico including initial inventory asset control system managed offsite employees customer support accountant inventory control supervisortrained 12 new employees accountant logistics personnel us operations set purchasing sales functions well implemented accounting software inventory system company us office managerbilingual assistant 111996 081997 company name city state assisted maintaining department attorney personnel files utmost confidentiality created tracked expenses client account codes using quickbooks mailed arranged delivery legal correspondence clients witnesses court officials coordinated office workflow eg timelogs attorneys scheduling appointments acted liaison clients vendors attorneys marketing clerk 071995 101996 company name city state updated market share report prepared top 400 individual vendor profile controlled product marketing literature inventory including distribution well promotional prizes flyers sales department responsible data entry promotionsspiffs business correspondence current basis coordinated departmental workflow eg scheduling meetings vendor conferences marketing export assistant 081994 061995 company name city state collaborated production senior management ensure customer satisfaction services rendered investigated resolved logistics issues requests problems processed applicable financial transactions initiating new sales orders interacted internationaldomestic customers vendors translated medical marketing materials english french spanish administrative assistant customer service representative 011992 071994 company name city state directed multifunctional interface sales senior management finance served primary point contact international domestic suppliers end users successfully efficiently controlled short life span product inventory limiting possibility overstocking preventing stock outs education associate arts irvine valley college managerial finance accounting city state bachelor arts autonomous university guadalajara accounting city state mexico certificate state arts business works inventory control order data entry city state certificate 8th walton selling walmart mexico central america city state skills fluent oral written spanish reading competency french proficient microsoft word excel powerpoint outlook mas90 mas200 greatplains,BUSINESS-DEVELOPMENT
customer service representative career focus dedicated skilled cash administrator excels prioritizing completing multiple tasks simultaneously committed delivering high quality results within timely manner little supervision energetic organized professional summary skills microsoft office excel powerpoint proficiency quick learner outstanding interpersonal skills issue resolution excellent analytical skills cooperative team member computer proficient extremely organized energetic organized attention detail education coursework associate applied science paralegal 2016 central piedmont community college city state member national honor society paralegal lambda epsilon chi 356 gpa experience customer service data organization policy development reporting technology proficient document organization multitasking inventory management managed cash inventory office budgeting supplies lowes home improvment demonstrated proficiencies telephone email fax frontdesk reception within highvolume environment developed created effective filing system accelerate paperwork processing developed strong knowledge hardware software keeping abreast new applications increased efficiency productivity management customers maintained status reports provide management updated information customer projects improved office organization compiling daily budget reports organizational charts company data reports using advanced veribalance functions handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency work history cash office administration 012016 082016 company name city state aviation electrician 082010 082014 company name city state cashier 092009 042010 company name city state delicatessen 082006 042010 company name city state extracurricular activities lambda epsilon chi may2016 current experience customer service representative 052015 current company name city state worked team member performing cashier duties product assistance cleaning expressed appreciation invited customers return store upsold additional menu items beverages desserts increase restaurant profits took necessary steps meet customer needs effectively resolve food service issues recorded customer orders repeated back clear understandable manner aviation electrician 082010 082014 company name city state perform scheduled unscheduled maintenance 10 fa18c aircraft electrical systems related equipment promoted work center training petty officer april 2012 maintain training records 19 personnel dedication key achieving available qualifications leading selection plane captain quarter consistently volunteer assist aircraft maintenance regardless difficulty produce quality work minimal supervision quickly established hard charger desire productive member work center may 2011 qualified two pieces ground support equipment two personal qualifications increasing work center readiness capable success regardless assignment complexity gained greater responsibility confidence motivation displays keen sense duty acceptance assigned responsibilities work well pressure producing optimal results approach every assignment thoughtfully enthusiasm sales associate 032009 042010 company name city state assessed customer needs responded questions cleaned straightened work area issued receipts purchases gifts organized register supplies unboxed new merchandise rotated stock maintain freshness operated cash register proficiency provided professional courteous service times worked overtime shifts busy periods sales associate 092007 042010 company name city state greeted customers delegated tasks team members optimize productivity handled products equipment accordance safety sanitation guidelines fulfilled special order requests including special occasion dinners party platters safely used knives scales wrappers compactors garbage disposals pallet jack hand trucks organized positioned product cases produce warehouse walkin cooler served shoppers prompt courteous friendly manner personal information selfmotivated goaloriented professional progressive track record dedicated surpassing mission objectives visions goals united states navy aviation electrician skills attention detail interpersonal skills excel microsoft office powerpoint quick learner,AVIATION
personal healthcare assistant professional summary personal nursing assistant 4 years work experience fastpaced environment handling confidential paperwork administering medication providing quality empathetic patientfocused care monitored vital signs assisted feeding bathinggrooming positioning range motion exercises highly compassionate looking long term care position licenses cpr certification adult first aid certification child first aid certification environmental emergencies certification adultchild cpr mask certification adultchild aed certification infant cpr mask certification american heart association skill highlights understands medical procedures understands mobility assistance needs charting expertise able lift 50 pounds trained grooming bathing assistance respiratory equipment training documentation procedures expert quick problem solver general housekeeping ability medical terminology knowledge valid mo drivers license reliable transportation calm levelheaded duress trained catheter change preparation professional experience 062013 122013 personal healthcare assistant company name city state observed documented patient status reported patient complaints case manager completed submitted clinical documentation accordance agency guidelines assisted adequate nutrition fluid intake planned prepared served meals snacks according prescribed diets provided companionship clients cleaned organized patients living quarters performed household tasks laundry dusting washing dishes vacuuming provided patients families emotional support comforted patients provided reassurance encouragement 012010 082012 personal home health care assistant company name city state provided transportation assistance companionship clients performed household tasks laundry dusting washing dishes vacuuming facilitated games activities engage clients maintained clean orderly wellstocked environment participated maintenance safe conditions within home related areas comforted patients provided reassurance encouragement administered simple range motion exercises sensitive needs geriatric patients exhibited compassionate care communication regard issues death dying provided patients families emotional support assisted adls documented resident records daily flow sheets recognized reported abnormalities andor changes patients health status nursing staff tended patients chronic illnesses provided personal nursing care pre postoperative situations assisted transferring patients wheelchairs adaptive equipment positioned patients comfort prevent skin pressure problems assisted adequate nutrition fluid intake planned prepared served meals snacks according prescribed diets collected urine fecal samples read recorded temperature pulse respiration bp completed submitted clinical documentation accordance agency guidelines 042005 072007 personal healthcare assistant company name city state read recorded temperature pulse respirationobserved documented patient status reported patient complaints case manager completed submitted clinical documentation accordance agency guidelines prepared patient rooms prior arrival collected urine fecal samples assisted adequate nutrition fluid intake planned prepared served meals snacks according prescribed diets directed patients prescribed range motion exercises use braces artificial limbs provided assistance companionship clients cleaned organized patients living quarters facilitated games activities engage clients positioned residents comfort prevent skin pressure problems assisted transferring residents wheelchairs adaptive equipment charted daily information residents mood changes mobility activity eating percentages daily inputs outputs provided patients families emotional support education training 2012 professional healthcare inservice adult behavioral diagnosed mental health disorders alzheimers association missouri city state greene courses included alzheimers demetia 2011 professional healthcare inservice early childhood adolescent adult behavioral emotional diagnosed mental health disorders burrell behavioral health city state greene courses included autism depression anxiety bipolar adhd schizophrenia 2000 high school diploma general lebanon high school city state laclede skills patientfocused care excellent interpersonal skills compassionate trustworthy caregiver time management effectively interacts patients families preparation healthy meals snacks medical terminology hospice care provider wound care charting record keeping time management interests interest include running reading painting playing pianoyoga,HEALTHCARE
transfer recruiteradmissions counselor career overview committed motivated administrative assistant exceptional customer service decision making skills strong work ethic professional demeanor great initiativeexecutive administration develop result oriented procedures operation management national talent consultant organizational consulting performance expansion strategic business marketingplanning roi profit optimization office competencies microsoft office suite programs email protocol desktop publishing internet usage office management create procedures handbooks rainbow push coalition national action network united institution baptist church philathea ministry central union missionary able observe cheryl variety settings including seeing well operates fluent successful office george curry keynote speakermedia coach ms porter one effective executive administrators ive ever worked masterful scheduling adept juggling possesses excellent people skills dr julianne malveaux president emeritibennett college ms porter resourceful creative solutionoriented person functions well team leader murray dewalt security chief rev jesse l jackson executive administration operations manager professional experience transfer recruiteradmissions counselor 012014 062015 company name city state private historically black liberal arts college women recruiting transfer non traditional students creation transfer guide official transfer data college webpage work directly students secure admission college develop partnerships area community colleges organizations encourage enrollment students executive assistant 082011 122013 company name city state private historically black liberal arts college women president maintain manage schedule president including travel coordinating arrangements preparation monthly travel expense reports itineraries document drafts correspondence event creation planning office president successful completion office setup supervising coordinating daily office functionality executive assistant chief marketing officer 022009 102011 company name city state maintain manage create schedule cmo including travel coordinating arrangements work closely various clients event planning national tour scheduling media advertising occasional office manager required completing invoicing payroll distribution callemail inquiry correspondence management assist development company templates including letters memos outlines forms charts virtual executive assistant 012007 122009 company name city state independently owned operated national public relations company direction president managed assigned team projects collaborated team leaders provided research support projects developed maintained human resource information files compile monthly client reports authorize billable hours payment managed emails paper work inquiries correspondence proposals confidential administrative client data wrote copy email direct mail print advertising operatorreceptionist 112002 102009 company name city state jackson park 270 patient facility 900faculty member community hospital serving 1 million people operated facility main switchboard paged physicians hospital personnel overhead inhouse long range greeted assisted patients visitors staff members paged physicians faculty overhead inhouse long range system created presented communication guidelines operations orientation classes new hires residents law enforcement officerpolice officer 111985 121997 company name city state metropolitan water reclamation district greater chicago independent government encompassing approximately 91 percent land area cook county illinois focus protecting serving community property patrol assigned areas respond calls enforce laws make arrests issue citations daily patrol incorporated unincorporated areas cook county il district owned property illinois state peace officer certification full il peace officer arrest authority weapon certification doubles officer dispatcher rotating basis verified employee identification including photo fingerprint verification education business communications area study gmor theological institute counseling pastoral care area study timothy j oconnor training academy certification illinois state peace officer northern illinois university attained diploma chicago st thomas aquinas hs affliations community service professional endorsements skills administrative photo advertising arts business communications charts community hospital counseling client clients direct mail direction email event planning expense reports focus forms government human resource invoicing letters office office manager payroll personnel print advertising proposals public relations recruiting research scheduling supervising switchboard,PUBLIC-RELATIONS
sales associate summary reliable friendly worker quickly learns masters new concepts skills passionate helping customers creating satisfying shopping experience highly energetic outgoing detailoriented handles multiple responsibilities simultaneously providing exceptional customer service highachieving sales associate offering extensive background customer service sales client relations merchandising selfdirected selfmotivated team player also works well independently highlights cash handling accuracy organized time management detailoriented excellent multitasker strong communication skills proficient ms office flexible schedule accomplishments 201415 asu scholastic award 20102014 westview high school honor roll proficient microsoft office word excel powerpoint valid drivers license food handlers card experience company name june 2015 current sales associate city state • ensure great customer service assisting location availability selection merchandise • maintain store selling floor fitting rooms visual displays presentation conditions • assist daily store recovery store opening hours • promote current sales promotions customers including pricing merchandise • adhere company policies procedures loss prevention practices • complete sales transactions maintain proper accountability registers • process merchandise returns exchanges courteously company guidelines • support management leads sales team times company name december 2014 february 2015 sandwich artist city state provided friendly customer service multiple tasks busy fastpaced environment prepared prep sandwiches daily cleaning exhibits cheerful helpful manner greeting guests preparing orders demonstrates complete understanding menu items explains guests accurately uses point sale systemcash register record order compute amount bill collects payment guests makes change performs cashin procedure accounting forms money bread etc shift prepares food neatly according formula timely manner checks products sandwich unit area restocks items ensure sufficient supply throughout shift understands adheres proper food handling safety sanitation standards food preparation service clean cleans maintains areas restaurant promote clean image understands adheres 3step method cleaning understands adheres quality standards formulas procedures outlined subway operations manual maintains professional appearance grooming standards outlined subway operations manual performs light paperwork duties assigned completes university subwaycourses directed company name october 2013 september 2014 cashiersales associate city state folded straightened sorted clothes juniors department rung customers bagged purchases smiles says hi ” greets customers associates encountered smile encourages others smile say hi assists customers friendly courteous manner adheres “ yes ” policy efficiently resolves customers questions requests supports fellow associates yes actions behaviors promptly responds call boxphone pagesconsistently uses 5 step great program interacting customers greets customer requests credit explains email asks complete survey thanks customer solicits opens activates kohls charge applications accordance company standards solicits email addresses customers responds appropriately pos backup calls service desk calls assists pos customer service needed complies companys “ 2 inaline ” standard properly holds merchandise customers needed including returning merchandise picked sales floor processes rainchecks within company standards company name october 2012 september 2014 sandwich artist city state provided friendly customer service multiple tasks busy fastpaced environment prepared prep sandwiches daily cleaning exhibits cheerful helpful manner greeting guests preparing orders demonstrates complete understanding menu items explains guests accurately uses point sale systemcash register record order compute amount bill collects payment guests makes change performs cashin procedure accounting forms money bread etc shift prepares food neatly according formula timely manner checks products sandwich unit area restocks items ensure sufficient supply throughout shift understands adheres proper food handling safety sanitation standards food preparation service clean cleans maintains areas restaurant promote clean image understands adheres 3step method cleaning understands adheres quality standards formulas procedures outlined subway operations manual maintains professional appearance grooming standards outlined subway operations manual performs light paperwork duties assigned completes university subwaycourses directed education arizona state university 2018 bachelor arts african american studies city state united states 0814present arizona state university skills customer service retail sales associate cashierms exceloffice powerpoint word,SALES
floral designer summary floral designer six years experience artistically arranging real flowers leaves decorations making bouquets wreaths wedding decorations kinds floral designs experience floral designer 082017 company name city state floral designer freelancer 062017 company name city state floral designer freelancer 112016 company name city state created exciting wedding arrangements bridal bouquets centerpieces floral designer 082015 062016 company name city state decorated luxurious rooms vip guests presidents princess thailand arab sheikhs ordered purchased flowers growers wholesalers designed lobby flower arrangements decorated private hotel rooms private dinners designed arranged wrapped varieties spiral bouquets guests floral designer 092013 072015 company name city state created exciting wedding anniversary arrangements bridal bouqets centerpieces floral designer 082011 062013 company name city state designed holiday wedding graduation event displays using fresh flower arrangements decorated hotel halls private rooms stocked cut watered plants flowers itemized totaled purchases individual corporate customers ordered purchased flowers growers wholesalers ensured health cleanliness flowers foliage storage answered telephones took orders wrapped arrangements advised customers look flowers plants buy highlights understanding art style use color makeing bouquets arrangements based ideas design books customers requirements wrapping arrangements gifts creating exciting pieces within budget limited resources experienced wide variety live flowers organized keep top multiple orders complicated projects education 2003 republican art college city uzbekistan skills painting swimming cooking photographing playing piano,DESIGNER
laborer career focus looking entry level job challenges nolan excellent communications skills works well others skillfully making independent decisions looking long term job better accomplishments captain high school football baseball 20142015 lettered varsity football 4 years lettered varsity baseball 3 years lettered varsity track 1 year voted athletic classmates 2015 first team region football 2014 second team conference football 2014 skills dependable fast learner trustworthy hard working experience 082016 122016 company name city state aided aircraft mechanics aircraft clean restoration 022016 052016 laborer company name city state categorized livestock sold auction worked live animals livestock pens auctioneers charge loading unloading livestock 062014 082014 laborer company name city state part time summer worker charge general labor maintenance parts inventory education hvac new river community college city state usa 2015 advance diploma rural retreat high school city state usa certifications cdl class learners pesticide applicator certificate boating safety course certificate hunter safety course certificate,AVIATION
sales associate professional summary talented individual bring sales talent fashion sense passion clothing company proven track record success sales looking suitable position company offers staff superb career opportunities job enrichment supportive work environment core qualifications sales expertise accurate money handling team player mentality reliable dependable goaloriented excellent communication skills sales force training persuasive communication expertise experience sales associate 042015 052016 company name city state responsible actively promoting selling companys products wide range customers competitive market place contacting potential customers shown interest companys products selling actively seeking new accounts wide variety locations updating customer information paper records computer databases handling complete sales process researching new market sales opportunities educating clients companys products services converting prospects active clients keeping touch customers via range mediums phone calls letters email sms executing organized efficient structured sales process making outbound sales calls salecustomer service representative 122012 052015 company name city state serviced existing accounts obtained orders established new accounts planning organized daily work schedule call existing potential sales outlets trade factors established identified prices goods services admission tabulate bills using calculators cash registers optical price scanners received payment cash check credit cards issue receipts refunds credits change due customers submitted orders referring price lists product literature kept management informed submitting activity results reports daily call reports weekly work plans monthly annual territory analyses monitored competition gathering current marketplace information pricing new products recommend changes products service policy evaluating results competitive developments maximized sales opportunities outstanding customer service established maintain good customer relations internal external customers spent time field promoting demonstrating company products sales associate customer representative 102010 022011 company name city state ensure customer receives outstanding service providing friendly environment includes greeting acknowledging every customer maintain awareness promotions advertisements receive payment cash check credit cards issue receipts refunds credits change due customers education high school diploma june 2009 charles churn christian academy skills advertisements calculators cash registers competitive credit clients customer relations customer service databases email issue receipts letters market market sales pricing researching selling sales scanners sms structured phone,SALES
administrative assistant summary performancefocused leader eager offer dynamic customer service administrative assistance business support data recordkeeping client relations talents toward maximizing success within growthoriented role administrative operations account management data recordkeeping billing invoices customer service appointment scheduling supplies ordering inventory control work prioritization business bookkeeping regulatory compliance multiline telephone management process improvement strategic analysis plans integral team player plans prioritizes completes tasks within fastpaced environments excellent communicator seamlessly interfaces among executives business peers customers solutionsfocused professional offers quicklearning nature succeed diverse business areas ambitious selfstarter expertly handles confidential responsibilities maintaining quality service seeking customer care professional role submitting resume review excited build rewarding career company confident professional skills help achieve objectives offer crossfunctional experience customer service administrative operations account management data recordkeeping business bookkeeping billing invoices supplies ordering inventory control wellversed customer service workflow prioritization strategic analysis planning process improvement regulatory compliance among areas complement background please note attained medical assistant certificate ross medical education center certified cpr bls american red cross recently customer care administrative assistant rollizos information technology services rits expertly performed forwardthinking business tasks including scheduling client meetings costeffectively managing office supply inventories handling billing data management providing operational support sampling job history please refer enclosed resume additional experience find strict selfdisciplined enough follow precisely company policies solutionsdriven professional demonstrate track record organizing complex business initiatives defining key priorities meeting targeted goals addition plan coordinate complete highlevel projects within fastpaced deadlineoriented environments streamlining processes increase overall productivity efficiency quality end results sum aforementioned reasons believe prove incredible asset company personal information look forward hearing thank advance careful consideration sincerely tina l gayden skills administrative support bookkeeping counseling cpr clientele client clients customer service data entry data management email image internet applications managing meetings mentoring microsoft office office quality scheduling additional information look forward hearing thank advance careful consideration sincerely tina l gayden experience administrative assistant january 2012 january 2013 company name city state utilized broad scope industry knowledge dynamic customer service administrative support acumen toward performing forwardthinking business tasks including scheduling client meetings costeffectively managing office supply inventories handling tense client related issues data management providing operational support advocate medical assistant january 2010 january 2011 company name city state strategically steered confidential patient pregnancy testing services including objectively counseling mentoring clients per individual needs well accurately maintaining client records medical files optimized operations efficiency performing key data entry bookkeeping appointment scheduling home healthcare aide january 2007 january 2012 company name city state cultivated highquality business image superior services exceeding home healthcare standards including completing errands transporting clients appointments well performing housekeeping home healthcare aide january 2007 january 2008 company name city state played vital role performing routine housekeeping duties eg washing dishes clothes making beds diverse clientele including participating frequent grocery shopping excursions per individual client needs education medical assistant certificate ross medical education center cpr bls certification american red cross microsoft office email internet applications,HEALTHCARE
teacher experience 082015 072017 teacher company name city state implement instructional activities contributing meaningful learning experiences prepare syllabi detailed lesson plans based course standards objectives communicate effectively orally writing students parents professionals regular basis established maintained cooperative working relationships students parents coworkers collaborate peers enhance instructional environment 052014 current social services specialist company name city state ensure new mothers necessary supplies resources needed safe newborn discharge arrange newborn maternal appointments primary providers follow care coordinate assess evaluate patients specific needs facilitate discharge planning provide community referrals agencies resources ensure continuity care prepare case records including nature problems patient family needs final disposition patient referralsservices arranged patient arrange required durable medical equipment ensure patients continuity care 012014 052014 social work intern company name city state supervision coordinate assess evaluate patients specific needs facilitate discharge planning supervision provide community referrals agencies resources ensure continuity care supervision prepare case records including nature problems patient family needs final disposition patient referralsservices arranged patient education training may 2014 bachelor arts psychology warner university city state psychology 2014 bachelor arts social work nova southeastern university city state social work present master science forensic psychology legal systems southeastern university city state forensic psychology legal systems master social work clinical progress studentathlete softball scholarship received bright futures scholarship maintained gpa required naia studentathlete honors alpha lambda delta honors society phi alpha honors society pi gamma mu honors society magna cum laude honors society deans list 20102014 academic allconference team 20122013 20132014 skills discharge planning lesson plans evaluate patients supervision activities honors national association social workers nasw vice president social work psychology student association warner university 2013 2014 phi alpha chapter president 2013 2014,TEACHER
information technology specialist summary recent graduate seeking opportunity hardware software support highly poised dedicated strong education training supporting computer issues systematic professional proficient network project emergency management able install hardware patch software configure internal systems complex problemsolver topnotch planning communication strengths resourceful team player fast learner seeking leverage background database administrator role progressive organization skills hardware updates process improvement implementation permissions management software licenses patches excellent problem solving skills operating systems task estimation gui tools knowledge streaming video platforms timeline management operational support windows operating systems experience information technology specialist 022019 current company name – city state coordinated installation microsoft software systems collaborated user experience team design implementation new features kept hardware software systems current latest patches current licenses provided onsite technical support project implementation recommended product changes upgrades product managers trained new employees support processes procedures knowledge base mentored technical engineers support professionals provide professional development skill enhancement researched documented escalated support cases higher levels support unable resolve issues using available resources shift leader 112016 current company name – city state assigned daily tasks employees monitored activity task completion diligently restocked work stations display cases routinely moved stocked food products weighing 40 pounds performed position responsibilities accurately timely manner strictly followed cash security inventory labor policies procedures maintained clean safe environment including kitchen bathrooms building exterior parking lot dumpster sidewalk stored food designated containers storage areas prevent spoilage crosscontamination reported shifts wearing neat clean unwrinkled uniform handled currency credit transactions quickly accurately followed food safety procedures according company policies health sanitation regulations customer service representative 042017 092017 company name – city state contacted customer follow purchases suggest new merchandise inform promotions upcoming events operated pos system itemize complete average 50 customer purchases routinely answered customer questions regarding merchandise pricing chef 062016 022017 company name – city state education training ged fremont adult continuing education city state information technology 2019 unitek college fremont city state skills hardware updates process improvement implementation permissions management software licenses patches excellent problem solving skills operating systems task estimation gui tools knowledge streaming video platforms timeline management operational support windows operating systems work history information technology specialist 022019 current company name – city state coordinated installation microsoft software systems collaborated user experience team design implementation new features kept hardware software systems current latest patches current licenses provided onsite technical support project implementation recommended product changes upgrades product managers trained new employees support processes procedures knowledge base mentored technical engineers support professionals provide professional development skill enhancement researched documented escalated support cases higher levels support unable resolve issues using available resources shift leader 112016 current company name – city state assigned daily tasks employees monitored activity task completion diligently restocked work stations display cases routinely moved stocked food products weighing 40 pounds performed position responsibilities accurately timely manner strictly followed cash security inventory labor policies procedures maintained clean safe environment including kitchen bathrooms building exterior parking lot dumpster sidewalk stored food designated containers storage areas prevent spoilage crosscontamination reported shifts wearing neat clean unwrinkled uniform handled currency credit transactions quickly accurately followed food safety procedures according company policies health sanitation regulations customer service representative 042017 092017 company name – city state contacted customer follow purchases suggest new merchandise inform promotions upcoming events operated pos system itemize complete average 50 customer purchases routinely answered customer questions regarding merchandise pricing chef 062016 022017 company name – city state,INFORMATION-TECHNOLOGY
senior director business operations healthcare executive profile operations executive solid experience demonstrating strong leadership achieve overall corporate goals objectives fastpaced high growth organizations skill highlights strategic planning budgeting multimillion dollar pl management operations management budgeting expertise leadershipcommunication skills professional services management total quality management professional experience company name city state senior director business operations healthcare 092011 current accountable managing business operations nuance healthcare 1b division nuance oversee forecasting healthcare division tracking pipeline bookings revenue accuracy rate within 5 quarterly basis continuous implementation operational best practices across various lines business drive common process output result displayed key metrics dashboards driver operational cadence within division includes managingparticipating quarterly business reviews oversee fiscal budgeting cycle multiyear planning analysis partner leadership manage divisional pl partake driving cost efficiencies fy14 resulted reducing operating budget 2m driving cost efficiency program reducing waste increasing productivity several areas division nominated high performer awarded chairmans club 2012 2014 results company name city state vice president professional services 062006 082011 led client implementation talent team consisted eight direct reports two hundred plus implementation consultants including global services team pune india accountable connecting community subject matter experts ensuring proper training tools coaching deliver successful project results ultimately leading superb client satisfaction scaling hiring one hundred fifty plus best implementation talent resources meet demands client commitments associated meaningful use engaged teamclients implementations golives sites ensure project time lines clients satisfied service levels company name city state vice president professional services operations 082006 062010 prior allscripts merger drove 100m services revenue average deal size 750k division pl oversight 200m pipeline key leader professional services organization participated organizational design division reduced 7m cost ten percent annual basis increased billable utilization 5 oversaw operations holding people accountable key metrics utilization headcount revenue order achieve pl profitability developed exclusive partnership program key strategic partners instrumental augmenting staff deploy software strong pl management prior moving professional services division oversaw eclipsyss 400m pl director fpa reporting cfo managed company fiscal planning cycle ensured company profitability three year outlook company name city state associate director finance 052005 082006 directed financial operations general motors wyeth additional client accounts accountable monthly quarterly close development monthly quarterly financial forecasts pricing margin analysis fiscal planning managed team six employees achieve corporate goals initiatives interacted various organizations levels management presented financial forecasts margin reporting strategically aligned senior leadership establish 2006 budgets general motors difficult financial time client built complex financial models identify utilization staffing pricing margin ongoing potential projects presented results findings various levels management company name city state finance manager 111998 052005 supported numerous divisions within comverse final area concentration managing americas region north south 250 million revenue oversaw day day operations guided finance teams responsible managing region provided financial margin analysis business models drove cost controls staffed regional offices implemented processes procedures manage day day operational activities achieved 7 million dollar cost savings collaborating divisions unused available hardware supported regional subsidiaries interfaced local banks customers accounting firms legal counsel within latin america implemented financial controls negotiated country distributors collaborated country counsel various labor tax issues collected 10m worth outstanding accounts receivable latin america difficult economic time region selected 2001 achievers club comverses highest level recognition received comverse sales star award 2002 2004 education mba business administration university massachusetts lowell manning school business city state usa bachelor arts sociology university massachusetts lowell city state usa skills salesforcecom oracle clarity ppm tool microsoft office various systems strategic management harvard extension,HEALTHCARE
healthcare effectiveness information set coordinator hedis summary obtain position utilizes enhances education work experience potential career advancement recognized long hours commitment customers attention detail follow work well team member independently pressure demonstrates ability meet needs patrons dependable hardworking punctual excellent basic clerical computer skill including knowledge microsoft office excellent interpersonal listening communication written spoken skills sound ability keep sensitive information confidential sound organization skills goal oriented proactive excellent reporting highlights proficient healthcare effectiveness data information set hedis proficient georgias medical management information system mmis proficient georgia registry immunization transactions services grits excellent communication skills advanced clerical knowledge filing data archiving medical billing accomplishments provided award winning customer service consumer cellular well aarp members ordering easy use cell phones experience healthcare effectiveness information set coordinator hedis 042014 current company name city state handle inboundoutbound member calls assist obtaining service appointment scheduling arranging transportation initiating reminder calls emails faxes educate inform members current past due clinical services improves member health outcomes increases health plan hedis rates conduct hedis provider chart request calls support medical record capture hedis supplemental data review abstraction record document member provider outreach activity using microsoft office suite applications webbased technology review member plan eligibility using georgias medical management information system mmis review member claims data determine need services using health plan proprietary information system georgia registry immunization transactions services grits identify refer members internal programs services ie case management disease management maintain strict confidentially compliance health insurance portability accountability act outreach activities data entryfile clerk receptionist customer service rep 102013 012014 company name city state entered information lease system pulled filed organized resident leases numeric alphabetic order worked front window signed assisted walkin clients answered incoming calls provided information properties movein ready contact leasing agents information assist information property transferred calls appropriate department customer service pharmacy technician 102012 082013 company name city state provided customer service patients wanted needed save money name brand prescription drugs activateddeactivated rx discount cards qualifying nonqualifying patients assisted pharmacist pharmacy technicians proper steps bill rx discount cards verified card benefits provided override codes needed reversed paid claims upon request passport ii specialist 022012 092012 company name city state provide general information customers need assistance obtaining us passport educate customers personal account information minors passport customer service inbound sales rep 012011 122011 company name city state provided award winning customer service consumer cellular well aarp members ordering easy use cell phones took bill payments well made payment arrangements account balances customer service inbound sales rep 082010 012011 company name city state assisted ordering large appliances phone customers provided online assistance needed education appliances assisted setting appointments cleaning repair delivery customer service sales rep 062008 122009 company name city state provided award winning customer service sprintnextel satisfy customers every call assisted customers paying bills well reading bills sold phones accessories ported customers sprintnextel handled account modifications account needs assisted technical support peek device activated deactivated services needed upon request debt collector 022008 052008 company name city state assisted every day transactions instructed attended owens community college work hours file clerk backup receptionist 082007 102007 company name city state alpha numerical medical record filing claims department sales associate 052006 122006 company name city state performed duties instructed education hs diploma 2007 humanities science institute ici city state skills customer service delivery faxes filing insurance microsoft office suite management information system reading scheduling technical support technician phones transportation,HEALTHCARE
sales manager summary friendly enthusiastic six years specialization hospitality able learn new tasks quickly proficient growing key customer relationships represent establishment friendly professional demeanor times able work fast paced establishment passionate exceeding expectations highlights client relations specialist conflict resolution techniques team management meticulous attention detail skilled multitasker deadlineoriented management remote employees focused customer satisfaction efficiency excellent verbal communication accomplishments customer assistance worked company systems live support diligently completed assigned tasks working overtime needed customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders experience sales manager 012015 072015 company name city state active learning social perceptiveness reading comprehension computers electronics picker amazon obtain merchandise bins shelves resolve customer complaints regarding sales service cashier zaxbys 092014 012015 city state receive payment cash check credit cards vouchers automatic debits maintain clean orderly checkout areas complete general cleaning duties mopping floors emptying trash cans monitor customer preferences determine focus sales efforts plan parties special events services perform marketing advertising services assist customers providing information resolving complaints establish identify prices goods services admission tabulate bills using calculators cash registers optical price scanners greet customers entering establishments answer customers questions provide information procedures policies sell tickets items customers process merchandise returns exchanges place merchandise conveyors leading wrapping areas read orders ascertain catalog numbers sizes colors quantities merchandise oversee regional local sales managers staffs direct coordinate activities involving sales manufactured products services commodities real estate subjects sale plan direct staffing training performance evaluations develop control sales service programs confer potential customers regarding equipment needs advise customers types equipment purchase visit franchised dealers stimulate interest establishment expansion leasing programs issue receipts refunds credits change due customers count money cash drawers beginning shifts ensure amounts correct adequate change calculate total payments received time period reconcile total sales receive payment cash check credit cards vouchers 012014 072014 city state 092010 012014 city state education may 2012 high school diploma general business ringgold high school city state monitor checkout stations ensure adequate cash available staffed appropriately maintain clean orderly checkout areas complete general cleaning duties mopping floors emptying trash cans automatic debits issue receipts refunds credits change due customers assist customers providing information resolving complaints establish identify prices goods services admission tabulate bills using calculators cash registers optical price scanners greet customers enteringestablishments answer customers questions provide information procedures policies sell tickets items customers process merchandise returns exchanges assist duties areas store monitoring fitting rooms bagging carrying customers items sort count wrap currency coins supervise others provide onthejob training stock shelves mark prices shelves items bag box wrap giftwrap merchandise prepare packages shipment post charges guests patients accounts keep periodic balance sheets amounts numbers transactions count money cash drawers beginning shifts ensure amounts correct adequate change calculate total payments received time period reconcile total sales compute record totals transactions compile maintain nonmonetary reports records skills advertising balance sheets calculators cash receipts cash registers catalog commodities credit critical thinking resolve customer complaints decision making electronics special events features focus inspect issue receipts mark marketing money policies reading read real estate sales scanners staffing tables telephone,SALES
development manager experience development manager november 2006 current company name city state manage annual walk wishes exceeded revenue goal 440000 fy15 expected raise close 470000 assisted securing renewing 140000 walk wishes event sponsors goal 120000 fy15 introduced company pyramid online fundraising platform walk team efforts increased one teams goal 14000 32000 implement team structure lead sponsor planet fitness allowed raise 29000 created place prewalk w develop budget specific development projects fiscal year based actual revenue expenses previous year track monthly progress collaborated erin ehlers sr manager national events brand campaigns implement best practices including free registration modified version walk day experience led wish ball detroit live auction committee exceeded revenue goal 75000 100000 first year created talking points auctioneer worked committee secure attractive packages audience identified compelling wish stories lead package followed package proper tracking raisers edge acknowledgments purchasers inkind donors implementation package maintain kids wish kids third party events fundraising programs implementing best practices provided national office worked closely external events bbb language guidance review collateral provide feedback ensure materials reflect makeawish michigan brand guidelines tactfully declined event proposals meet standards implemented new internal guidelines license agreements ensure proper documentation audit purposes continue foster growth online fundraising programs led team transition luminate online marketing manager may 2004 october 2006 company name city state arranged event logistics including securing contracts vendors facilities parks rec police attended events direct event day activities volunteers ensure top level satisfaction event sponsors vendors created running fit ads event flyers applications using adobe indesign created weekly enewsletter email list runners grown 1500 10000 increased event participation following events martian marathon half marathon 31 2004 2005 70 2005 2006 legend trail run 17 2003 2004 35 2004 2005 dances dirt ultra marathon 36 2004 2005 prior employment running fit losing estimated 50 coop advertising funds due inactivity improper submissions time departure running fit using 100 available coop advertising dollars running fit created two new events direction flirt dirt 5 10k trail run super 5k run events exceeded goal 300 finishers become annual events public relations marketing intern september 2003 june 2004 company name city state worked closely pfizer ensure sponsor recognition exhibit microbes invisible aliens amazing allies made possible grant funded pfizer wrote press releases inaugural internal newsletter copy web site revised museums media kit media list membership letters collaborated graphics development outreach education scouts departments variety projects including event planning phone surveys research demonstrations ticket giveaways local childrens organizations teamed outside organizations plan promote implement programs events 2004 ann arbor family days 2004 national volunteer week evaluated previous marketing efforts including media coverage print internet television radio well compose detailed list corporate local sponsors partnerships education bachelor science public relations marketing 2004 eastern michigan university city state us 1999 2004 eastern michigan university ypsilanti mi bachelor science major public relationsminor marketing indiana university lilly family school philanthropy city state us august 2011 indiana university lilly family school philanthropy phoenix az principals techniques fundraising sponsored makeawish america professional affiliations teamed outside organizations plan promote implement programs events ann arbor family days national volunteer week skills fundraising audit best practices budget documentation progress proposals marketing public relations adobe indesign ads advertising contracts finishers indesign logistics satisfaction event planning excel microsoft word outlook powerpoint publisher training word,PUBLIC-RELATIONS
operations technician 1 summary multifaceted mechanical engineering student background ordnance small arms handling strong technical proficiency work history maintenance operations environment indepth knowledge ms office software coupled administrative customer service related abilities completely dedicated efficiently completing tasks organized timely manner skills experience leadership quantitative skills improvement plan knowledge ability analyze reports problem resolution team player organization communication ms office working collaboratively quality assurance controls data evaluation intuitive multitasking capabilities attention detail experience operations technician 1 company name city state 072020 current tracked completion objectives according quality control standards workrelated timelines maintained physical equipment functions meet productivity goals according internal external compliance initiatives recorded compliance maintenance physical storage safety considerations assist organizational documentation future stage planning identified operational performance issues worked managers resolve concerns recommended process systems improvements changes beverage production operations successfully produced packaged 300000 cases gatorade accordance pepsico standards diagnosed repaired mechanical issues according industry standards performed general maintenance machinery equipment prevent malfunctions diagnosed problems mechanical equipment using advanced troubleshooting abilities maintained compliance internal regulatory safety standards including osha carried repair work casepack machinery typically returning machines tools service within 30 minutes applied hazard prevention procedures according regulatory mandates inspected equipment daily preventive emergency maintenance needs sales representative company name city state 032019 092019 gathered information clients create solutions achieved business needs desires increased profitability revenue generating 2000 sales networked customers increase referrals boosted new client sales 13 expanded client bases offering exceptional customer service telecommunication skills drove phone cable sales development successful promotional strategies product placement acquired new customers identified unique needs deliver relevant products brought motivation energy sales floor creating positive fun atmosphere met store managers discuss product needs accomplish sales goals facilitate sales growth fostered relationships customers expand customer base enhance loyalty retention cultivated impactful relationships customers drove business development delivering product knowledge set activated customer accounts maintain qa satisfaction levels aviation ordnanceman company name city state 062013 032018 monitored assets including vehicles weapons materials equipment valued 60 million supervised operation aviation ordnance shops armories storage facilities performed routine testing aircraft armament control systems accordance naval maintenance safety regulations serviced bombs missiles rockets launched test devices mentored junior sailors align performance core naval values encourage career development cleaned prepared surfaces painting using airpowered sandblasting equipment lifted loaded materials 120 pounds sandblast machines blasting preparation coordinated organizational intermediate maintenance guided missile launching systems prioritized organized tasks efficiently accomplish service goals contributed development planning completion project initiatives requisitioned received stored documented unit equipment supplies transported personnel accident scenes onboard triage emergency elevators maximized team efficiency using equipment pallet jacks forklifts move armament loading process used equipment loaders hand trucks forklifts cranes safely contributed profitability training new employees safe efficient use forklift equipment troubleshooting machines maintain optimal performance limit overtime cost maintained complete accurate records unclassified classified top secret documentation server company name city state 012020 072020 operated pos terminals input orders split bills calculate totals answered phone inquiries schedule confirm reservations record takeout orders respond service questions performed walked throughs service monitor guest satisfaction met exceeded sales targets consistent basis proactive promotional strategies calculated charges issued table checks collected payments customers completed thorough accurate opening closing duties facilitate smooth restaurant operations education training pebble room high 052013 high school diploma university alabama huntsville city state college degree kennesaw state university city college degree activities honors awarded junior sailor month outstanding performance ordnanceman alumni csadd coalition sailors suicide certifications explosives ordnance handling us navy 20132018 elevator maintenance technician training certification 2018 licensed elevator operator 20132018 cpr basic onboard firefighting training,AVIATION
substitute para professional summary professional management experience exceptional people skills versed relationship management human resource management desires challenging role administrator busy productive environment highlights operations management excel process development implementation reports generation analysis training development project management proficiency human resource management relationship management filerecords maintenance event planning scheduling microsoft office accomplishments named employee year plp composite technologies inc performance beyond executing dedication problem resolution communication relationship management business crisis recognized monthly pampered chef publication consultant nationally achieving third highest sales single show experience substitute para professional current company name city state assist classroom teachers preschool grade 8 guide students reading writing math science computer technology small groups one one present classroom partner teacher presenting reviewing lessons accompany students transitioning unified arts classrooms founder creative director 032005 current company name city state site event photography private photo sessions coordinate shoot photographs sports leagues create custom slideshow productions using various forms video print media still photos music create custom video presentations using clients existing video footage personally consult client obtain background detail productions subject create accurate personal portrayal productions story create expand returning group clientele design implement marketing advertising campaigns photographically document school classes teams duration school year season respectively prepare slideshow production keepsake project manager 052010 022014 company name city state create project plans new clients coordinate journey clients compliance process primarily responsible maintaining client relationships specifically focused supporting clients questions requirements regarding investment adviser compliance investment adviser registration investment adviser obligations sec regulations track interact investment advisory professional designation organizations sales opportunity tracking proposal contract preparation prepare send materials monthly quarterly annual intervals track replies submissions identify appropriate registrations trigger new tasks respond client inquiries perform follow manage annual renewals account user certification programs required create agendas participate weekly project review meetings communicate state securities divisions registration requirements performed human resource functions coordinating insurance programs lead redesign project company website researching working designers private family care 092009 current company name city state ongoing periodic services sep 2009 june 2010 daily one one infant child care private home setting manufacturers representative 022006 102011 company name city state create support nationwide network clientele represent national flag flagpole manufacturers interface manufacturers nationwide perform accounts receivable payable functions design implement marketing advertising campaignsvisit customers installation location sites kitchen consultant 072003 052006 company name city state operated independent business conducting home kitchen shows demonstrating products recipes cooking techniques quick tips attracted customers become host hold show created expanded network clientele prepared executed promotional mailings customers fundraising groups executed local advertising campaigns performed customer care followup customers period time products delivered us business development manager 032002 122004 company name city state customer relations manager sales administrator 071995 022001 company name city state responsible developing us based network dealers manufacturers representatives distributors acted primary contact formentas plps base national dealer manufacturers representative distributor network received processed orders providing first level technical support required coordinated shipping production arrangements well maintained freight company relationships monitored inventory ordered restocking shipments us based satellite warehouses generated analyzed periodic sales reports processed qualified new dealer inquiries generated standard customized flagpole quotes consulted manufacturing plant technical matters customer feedback product development established maintained promotional collateral material budget developed managed preparation ordering distribution sales materials participated sales calls trade shows administered trade show arrangements coordinated directed trade show followup participated development implementation marketing objectives sales strategies established policies procedures pertaining customer service organizing internal operations interviewed trained supervised employees education certificate human resources management feb 2015 bryant university city state general courses u mass dartmouth city state marketing management human resource courses bristol community college city state fisher junior college mass communications emerson college city state skills relationship management human resources management adaptable advertising budgets contract proposal preparation customer service form creation instruction inventory marketing materials development meeting event planning travel arrangements policies presentations product development process development project plans research gathering trade shows account management accounts payablereceivable business development client relations computer proficient creative problem solving domestic international experience marketing project management training development benefits administration,CHEF
assistant banking center manager executive summary resultsfocused management professional offering 6 years progressive leadership experience transforms highpotential staff outstanding leaders demonstrate creativity savvy critical financial operational success core qualifications microsoft certified 120wpm toprated sales performer training development experience using various corporate software systems hummingbird cnet touch pointe etc proficient eautomate digital software proficiency microsoft office suite webbased reporting tools budget development operations management crossfunctional team management staff training skilled negotiator sound judgment computersavvy calm pressure complex problem solving top 10 performer sales loans operations platinum loan award nmls certified skills detailoriented excellent problem solving skills extensive social media marketing experience resultsoriented ability lead organizations successful product launches higher revenues expertise developing client relations excel interfacing others levels ensure organizational goals attained proactive approach resulted capturing numerous accounts expanding client base possess excellent interpersonal analytical organizational skills excel within highly competitive environments leadership skills keys success creative broadbased background highly competitive dynamic organizations recognized decisive leader excellent team player account maintenance business recovery sustainability operations analysis procedure process review development automate banking budget development business development c coaching cold calling excellent communication credit analysis clientele customer servicemarketing mergers microsoft certified microsoft office suite fast learner reporting retail risk analysis selling sales strategic alliances professional experience company name city state assistant banking center manager 012010 current financial reporting bank reconciliations knowledge commercial law negotiation skills complex problem solving skills needs assessments creative design strategic planning sales marketing increased annual gross sales 15 developed direct mass mailings resulted 8 growth customer base sales promotion achieved status one top 10 performers region assisted planning executing promotional events client interface managed accounting close accounts payable financial reporting multiple clients profile management position accountable soliciting business accounts developing strategic alliances clientele develop tactics increase assets profitability within territory develop implement innovative marketing principles promotional sales events commercial personal projects support financial growth counsel individuals corporate clients regard investment opportunities risk analysis monetary returns crosssell banking services products clientele participate community events position bank leader within territory manage staff compliance throughout banking center coach staff profile management compliance balancing prepare quarterly audits highlights excellent communication skills fast learner excellent training skills obtaining loans personal home equity vehicle commercial small business crossselling personal business accounts including investments cold calling site visits local business manages staff follows hr corresponding governance managed banking center mergers acquisition multitask handled risk operations achieving beyond expected quota quarter company name city state sr financial banker 072007 012010 profile management position accountable soliciting business accounts developing strategic alliances clientele develop tactics increase assets profitability within territory develop implement innovative marketing principles promotional sales events commercial personal projects support financial growth counsel individuals corporate clients regard investment opportunities risk analysis monetary returns crosssell banking services products clientele participate community events position bank leader within territory highlights excellent communication skills fast learner excellent training skills obtaining loans personal home equity vehicle commercial small business crossselling personal business accounts including investments cold calling site visits local business achieving beyond expected quota quarter company name state sr financial service rep 112003 072007 directed daily operations retail banking including branch sales business development customer service credit analysis managed staff customer service representatives tellers analyzed financial statements pertinent information determine creditworthiness prospective customers counseled corporate clients high networth individuals regard borrowing needs highlights joined bbva compass parttime teller promoted senior teller sr financial rep within 2 years transferred capital one na career banking education bachelor business finance hr management university houston downtown city state associates houston community college affiliations leadership development programcomerica bank junior achievement red cross march dimes breast cancer awareness prior chamber member,BANKING
customer advocate career overview enthusiastic customer servicetelesales representative indepth knowledge sales account management training 15 years experience retail real estate medical insurance sales customer service core strengths strong organizational skills seasoned conflict resolution sharp problem solver energetic work attitude large cashcheck deposits expert customer service expert telephone inquiries specialist invoice processing adaptive team player telecommunication skills accomplishments customer assistance worked company systems live support diligently completed assigned tasks working overtime needed quality communication interacted 50 affiliate stations us puerto rico ensuring reliable highspeed delivery residential smallbusiness customers computed data reports provided required weekly monthly quarterly reports listing sales figures client track records sales consistently generated additional revenue skilled sales techniques customer service researched calmed rapidly resolved client conflicts prevent loss key accounts multitasking cashiered two cash registers tandem maximize customer flow database maintenance assisted managing company database verified edited modified members information work experience customer advocate march 2010 january 2011 company name city state responsible working phone day call center assist members physicians responding telephone written inquiries prompt accurate objective manner spending approximately 90 scheduled time phone according business needcustomer service experience working various lines business ie cdhp medicare wellness disease managementduties include medical claims billing coding medical benefit quotes conducting researchas well vast knowledge medical terminology anatomy data entry typing interpersonal verbal written communication skills analytical organizational skills independent decision making skills customer service agent march 2002 september 2002 company name city state greet checkin passengers checkin passenger baggage assist passengers misplaced baggage verify passenger departure documentation assist unaccompanied minors ums comply security requirements reschedule passengers flight interruptions assist passengers arriving international flights documentation international departures produce required workrelated documentation monitors crts keyboards passenger processing carrier supplied carrier specific reservationticketing software scales weighing passenger baggage ticket baggage tag printing equipment patient care assistant technician october 2000 december 2000 company name city state provide basic patient care including assisting patient care planning assessments including recording vital signs height weight input output collect test specimens report record patients condition patient treatments check deliver food trays assist feeding patient necessary refill water ice assist patients mobility turn positioning range motion exercises transferring patients wheelchair assist ambulation discontinuation ivs clean irrigate lacerations set rapid infuser heptafiler setup answer phones locate equipment transport non critical patients assist critical patients foley catheters dressing changes feed patients assist comfort measures safety measures attend psyche patients escort patients treatment areas clean rooms collect specimens chest tube setups relieve mrs clinitech documentation collection change sharp boxes o2s decontamination procedures ekgs assist o2 delivery clean instruments postmortem care copy charts admissions splint assistance suction crutch walking instructions adjustments take vital signs assist pelvic exams perform phlebotomy educational background patient care 102000 maric college city state usa gpa gpa 30 gpa 35 gpa 30 gpa 35 cum lauderelevant coursework licenses certificationspatient care assistant technician certified nurses assistant paraleglal 2004 penn foster city state usa skills anatomy basic billing call center charts interpersonal ca customer service data entry decision making delivery documentation ekgs medical terminology monitors organizational skills paralegal assist patients patient care phlebotomy positioning coding range motion research safety san collect specimens technician telephone phone answer phones typing take vital signs recording vital signs weighing written written communication skillsprofessional friendlycareful active listenerstrong public speakermultitasking,ADVOCATE
professional healthcare representative summary dynamic sales professional delivering documented success driving product growth strong sales skills patient focus detail oriented utilizing communication skills direct personable approach proficient handling new product launches inception completion independent collaborative work environments background encompasses almost 15 years experience pharmaceutical sales selling array specialties including general practitioners internal medicine family practice endocrinologist rheumatologist neurologist obstetriciangynecologist geriatric medicine orthopedics pulmonologist gastroenterology urology cardiology call points made hospital accounts local territory additional professional experience includes nursing experience ranging surgical assistance care neonatal intensive care unit accomplishments 2017 people culture lead atlanta east 2017 awarded championship culture award peer selection 2016 people culture lead atlanta east 2015 capital card winner 2014 capital card winner 2011 summit winner ranking 355 14163 attainment 2011 contest winner q1 kick gear contest nrx volume growth 2011 finished 2nd q2 iem msal surge contest lyrica trx growth 2011 contest winner 2nd semester team contest celebrex trx growth 2011 first region hit 5 market share pristiq 2009 contest winner 3rd qtr regional market share contest 2008 selected representative state medical meeting 2008 finished top 25 2007 contest winner 1st semester first class travel card 2007 contest winner retention bonus territory district 2007 finished 2nd highest exubera sales 200 searle representatives 2007 contest winner regional summer contest market share growth lyrica celebrex 2007 finished 9200 central area 2006 finished top 15 central area 2006 ranked 1 central area celebrex attainment 11778 2004 vice presidents cabinet winner top 10 2004 contest winner passport paradise contest 2004 rookie year runner skills developed history celebrex timeline events celebrex important sales process contents binder included every clinical study categorized gi cv efficacy etc mentored numerous new team members executed teach teacher nurse focused initiative exubera device drug education earned numerous convention trips led multiple poa special assignments district experience professional healthcare representative july 2003 current company name 2017 xtandi ended year ranked 15 162 2016 awarded lateral transfer atlanta east district 2015 ranked 2975 10215 lyrica 10732 toviaz 9241 viagra goal attainment 2014 completed s1 at10569 celebrex 10813 flector patch 10677 lyrica goal attainment 2014 completed s2 10678 celebrex 10877 flector patch 10167 lyrica 2013 completed s1 10112 lyrica 10431 celebrex 8409 flector patch goal attainment 2013 completed s2 10730 celebrex 8971 flector patch 10440 lyrica goal attainment registered nurse april 2003 july 2003 company name city state assisted daily patient management surgery scheduling patient insurance claims prior authorizations educating patients procedures treatments medications registered nurse april 2002 april 2003 company name city state surgical nurse responsibilities including surgical assistance operating room management recording events tasks surgery acting patient advocate surgery registered nurse august 2000 april 2002 company name city state practiced registered nurse neonatal intensive care unit education training bachelors science nursing may 2000 mississippi college city state nursing associate arts may 1997 hinds community college city state skills emergency care palliative care patient advocate surgery additional information active member junior auxiliary 20062011 chaired projects including prom closet buckets happiness dental days sought implemented program called challenge day local schools focused combatting bullying facilitating positive school culture managed every aspect program including limited securing funding recruiting volunteers working school counselors identify high risk students volunteer williams wings ms diabetes association ms march dimes,HEALTHCARE
media specialist ii professional summary want continue embark progressive career path building successful public relations communications programs continued success implementing media relations plans designed expand market awareness develop communications strategies build key relationships stakeholders constituents create innovative initiatives foster create strategic partnerships alliances core qualifications organization image control public relation initiatives information dissemination social media management media production adobe communications experience 052014 current media specialist ii company name city state media specialists ii develop implement public information programs inform citizenry activities programs services objectives san bernardino probation department maintain develop content departments website assist media requests also develop implement electronic social media policy practice position requires create prepare media public presentations evaluate effectiveness coverage public information activities outreach design coordinate direct promotional projects serve departments lead photographer videographer 012008 072015 owneroperator company name city state officialnxpcom freelance marketing media production firm coordinate group independent freelance production professionals provide television production marketing materials event coordination web media modules owner main duties include marketing research message customization media production company also freelance camera tech espn fox sports south 012008 012010 assistant program director company name city state assistant program director coordinate local public access channel programming includes scheduling programs run writing producing original programming marketing channel citizens pitt county soliciting organizing local producers creation programming 012002 012008 public information officer company name city state public information officer pio served communications liaison media county staff government officials citizens order facilitate timely dissemination information programs services activities office also responsible maintaining operating local peg access channel pitttv pio responsible creating editing scheduling programming governmental education portions channel office coordinates press coverage major functions county managed special event planning public information produced county publications staff community including videos newsletters brochures calendar events annual report also served content manager managed administrative functions office included administration 200000 annual budget 012001 012002 communications specialist company name city state increased visibility county services developing producing video radio web programming enhanced vehicles information disseminated coordinated redesign county web site developed internship program college students focused media development within communications field created first interactive employee electronic newsletter 011999 012001 associate producer videographer company name city state organized story schedule 6 pm 11 pm newscasts write story scripts newscasts website also produced video special projects promotions education 1999 bachelor science bs mass communications marketingpublic relations east carolina university city state mass communications marketingpublic relations 1997 associate art science aas preliberal arts computer science pitt community college city state preliberal arts computer science professional affiliations capio california public information officers interests interest activities grounded within creation audio visual arts photography videography graphic arts additional information interests interest activities grounded within creation audio visual arts photography videography graphic arts skills administrative management functions website management image control governmental relations public information media production marketing publication design event planning cable television franchise coordinator,DIGITAL-MEDIA
finance manager summary assist organization benefit extensive experience accounting training auditing contract bid preparation negotiations forty years experience accounting including controllerships accounts payable payroll government contracting auditing cost accounting budgeting subgrant contracting organizations worked include manufacturing service companies sandia national laboratory state nevada wic program office navajo economics oneo performed many special projects included preparation budgets preparation cost accounting systems including cost accounting system disclosing statements cas cost impact statements assigned liaison dcaa dcma cdcma costing system reviews evaluation cost proposals defective pricing reviews accomplishments hexcel corporation representative aerospace industries association aia cost principles committee worked aia committee recommending rewrite 48cfr15 refine definition determination commercial pricing provisions committee recommendations part current regulations developed computer models using excel provide plant bidding models corporate home office allocations plants train government contracting plant controllers contract accounting bid processing american legion fernley post 37 adjutant 3 years experience finance manager april 2004 june 2011 company name city state responsible developmentmonitoring program budgets plan organize program accounting review evaluate costing reports budget status leases contracts sub grants identify problemstrends train state accounting staff auditing sub grants costing methods owner march 2001 august 2004 company name city state auditing alameda county fair food vendors conformance contact terms audit included cash sales reporting use undercover shoppers reporting included reporting daily sales volume undercover shoppers findings fair management 50 vendors sales reports used determining vendors final space rental based sales volume director january 1988 january 2001 company name city state responsibilities included review government contract proposals including supportability direct cost rates cost accumulation methods eight plants company negotiation representative dcaa caco dcma prime contractors defending contract costing methodologies hexcels chief financial officer representative plants regarding government contracting costing issues prior assuming director position served two years manager contract accounting proposal preparation b2 bomber material manufacturing contracts three years manager corporate home office allocations divisions assigned additional duties manager company accounts payable payroll systems staff eight employees resolved 8 million accounts receivable issues related sales b2 bomber material northrop corporation senior special projects auditor january 1979 january 1987 company name city state performed contractor cost proposal reviews bids related materials service construction contracts awarded reeco operations maintenance om contract department energy doe performed various operational audits special project audits trained junior audit staff members assigned managing auditor negotiator construction change orders tonopah stealth fighter training base completion construction assigned operation audits supervisor operational audits included salvage sale operations foodpurchasing procedures housing operations assigned reeco liaison usaf office special investigations osi doeinspector general investigations hot line fraud assertions tonopah fighter training base controller january 1978 january 1979 company name city state performed controller functions privately owned fire company contracted several major cities counties arizona tennessee staff included four accounting personnel accounts payable payroll accounts receivable general accounting controller january 1976 january 1977 company name city state approved two cpa firms oneo board assume controllers function responsibilities included supervision computerized fund accounting system streamlining accounting functions training reservation residences operation computerized system accordance gaap reduced accountingcomputer staff thirtyfour twentysix employees decreased annual audit fee 40 staff prepare audit schedules education bachelor science accounting 1966 university albuquerque city state gpa graduated cum laude accounting graduated cum laude skills accounting general accounting accounts payable accounts receivable auditing budgets budget contracts controller cpa financial government grants home office director managing materials office negotiation negotiator osi payroll personnel prime proposals proposal proposal preparation purchasing reporting sales supervisor supervision professional affiliations american legion department nevada children youth chairman developed implemented hear todaylearn tomorrow program american legion children youth program supports families help obtain hearing aids hearing impaired children nevada american legion representative national children youth committee memberships american legion department nevada hear todaylearn tomorrow program chairman associate member american bar association abauntil 2002,FINANCE
teacher professional summary microbiology emphasis foods food protection specialist master science experience university teaching areas quality foodsafety food microbiology microbial toxicology environmental industrial microbiology research experience design based biodegradable packaging whey protein incorporated controlling lactic acid bacteria listeria monocytogenes smoked salmon applied conycit project d04i153 fondef chile antimicrobial films lactic acid bacteria potential use industry experience implementation plans programs safety management systems food companies gmp haccp training education food handlers internal quality auditor statistics management tools applied industry quality control experience application lactic acid bacteria lab interest industry application bacteriocins foods core qualifications master science mention microbiology food protection specialist microbiology emphasis food graduate training competency curriculum development department internal quality auditor diploma iso 9001 2000 university austral chile valdivia chile 20072008 university pamplona pamplona colombia 2001 2003 university pamplona pamplona colombia 1992 1999 university santander udes bucaramanga time intensity th 144 hs 2010 industrial university santander colombia th 120 hours 2006 experience teacher 012010 012015 company name city state teacher department microbiology science faculty pontificia universidad javeriana 20102015 bogotá colombia currently teacher self record qualified support accreditation purposes industrial microbiology program monitoring industrial practices udes university santander bucaramanga colombia january july 2010 teaching head microbiology laboratory department biology faculty science engineering university boyacá tunja colombia first half 2009 food service intervening xx central american caribbean games cartagena colombia june july 2006 teacher department microbiology school basic sciences university pamplona colombia first half 200o2006 director department microbiology emphasis food school basic sciences pamplona university pamplona academic first second half 2005 teacher department microbiology emphasis food school basic sciences university pamplona colombia academic first second half 2005 education high school diploma micriobiology 20101227 universidad de pamplona city state colombia magister science microbiología 2008 universidad austral de chile city state chile master en science menthion microbiology university austral chile 2008 professional affiliations colombian association science technology foods acta publications daniel rubio gustavo barbosa ana karina carrascal deyci rodriguez 2014 national health profile raw milk direct human consumption colombia ministry social protection health colombia risk assessment listeria monocytogenes meat products cooked colombia national health institute address 2014 surveillance risk analysis public health risk analysis branch immediate response public health risk assessment group food safety expert currently public consultation amortegui j rodriguez rodriguez carrascal meléndez almeciga j sanchez 2014 characterization new bacteriocins lactobacillus plantarum le5 l24 isolated ensilate corns vol 172 issue 7 pp rodriguez moreno h orjuela lopez l 2013 use antimicrobials films meat factory porcicultura colombiana disponible en evaluation vitro antimicrobial film protein isolated whey wpi listeria monocytogenes memories 16th world congress food science technology xvii latin american seminar food science technology alaccta iufost 2012 available b h orjuela sepúlveda l rodriguez c perfil de riesgo bacillus cereus en alimentos listos para consumo industrializados de salud unidad de evaluación de riesgos para la inocuidad de alimentos ueria colombia 2011 rodríguez schöbitz r 2009 película antimicrobiana base de proteína de suero lácteo incorporada con bacterias lácticas como controlador de listeria monocytogenes aplicada sobre salmón ahumado revista biotecnológica en el sector agropecuario agroindustrial universidad del cauca facultad de ciencias agrarias issn vol 72 49 54 disponible en piñeros useche rodriguez huertas l castellanos e peña benavides botero 2010 evaluación de la calidad microbiológica parámetros fisicoquímicos del queso fresco artesanal distribuido en la ciudad de tunja colombia revista argentina de microbiología buenos aires argentina vol42 2 118pag comunicación en congreso disponible en presentations v congresso de microbiologia industrial pontificia universidad javeriana ponente skills microbiología director general directora industrial jefe de laboratorio acta bpm bpm business process management c carne de cerdo carne porcina control de calidad data mining farmacéutica farmacéutico iso iso 9001 manipuladores microbiologia producción programación química químico sas seguridad toxicología tutor vigilancia,TEACHER
freelance designer summary multidisciplinary designer strong marketing entrepreneurial background experienced leading design projects start finish time budget excellent quality seeking creative position working top interior designer highlights overall business operations graphic design project management client vendor contractor relations marketing branding trend analysis market research space planning traditional fine art skills computer drafting design proposals presentations product sourcing orders invoicing budget management highlights excellent time management skills enthusiastic team player quick learner adept multitasker energetic self starter resourceful conceptual thinker customeroriented flexible meticulous attention detail traditional fine art skills proficient spanish professional mature conceptual schematic design skills strategic thinker deadlinedriven skills advanced adobe cs6 illustrator photoshop familiar autocad studio designer indesign goals learn sketchup revit near future accomplishments founded artisan wine brand previous wine industry experience winner 2012 rising star award nawbo national association women business owners spearheaded interior design space planning installation two successful eco chateau wellness spas conceived brand name visual concept behind eco chateau french inspired ecofriendly wellness spa produced secured sponsors organized premier art show featuring 25 las best artists legendary sound city recording studios attended 300 people featured huffington post japan juxtapoz la weekly soundandvisionartshowcom designed ecommerce websites marketing collateral art show wine brand directed multiple creative projects photoshoots clients scored 99th percent tile johnson conner research foundation aptitudes test memory design ability generate new ideas clerical speedaccuracy presented front audiences 200 organized tradeshow booths germany managed marketing budgets 50m company managed portfolio professional athletes media vips experience 042012 current company name city state freelance designer oh marie fox everything touches turns amazing whether putting brain work thinking original dazzling content putting hands work creating something mindblowingly beautiful always gives 100 approximately 10 peoples 100 nichole founder sash bag launched freelance design business specializing graphic design interiors logos website makeovers business name generation marketing hired spearhead interior design two successful eco chateau wellness spas opened 2012 2014 developed winning design proposal unique womens fitness club competing 10 designers including designer equinox gym 112009 current company name city state founder imagined launched designdriven wine brand innovative marketing concept identified unique market opportunity positioned company fulfill unmet niche personalized gifting successfully navigated startup stages product development crafted business plan analyzed competitors researched target markets setup llc obtained necessary business alcohol licenses vetted suppliers sourced wine conducted qualitative research tastings calculated pricing model profit margins developed sales channel marketing strategies built website designed wrote custom content marketing collateral social media blog hosted 50 wine events exported wine china featured two largest packaging design websites dielinecom lovelypackagecom kusi channel 5 tv 1021 kpri radio formes de luxe french luxury packaging magazine world packaging news cool hunting project trendhunter trendera 092007 102009 company name city state marketing manager sportswear product line manager planned several large scale events delivered presentations audiences 200 oversaw marketing budgets 50 million dollar brand managed portfolio professional athletes media vips collaborated cross functional departments build execute longterm brand product marketing plans designed organized managed several large scale consumer events along tradeshow marketing initiatives product logistics initiated thors first online demographic survey consumers sales force compiled analyzed suggested initiatives based 1800 consumer 200 sales rep responses constructed detailed insightful product positioning competitive landscape referenced applauded general manager sales director creative director product designers product developers appointed key contact person pr agency media initiated weekly press release topics assisted media product needs consistently received press 14 publications directed product launch video athlete chad reed featured several major motocross websites coordinated web content fall catalog launch streamlined content advertising sales campaign create consistent unified brand message developed new point purchase displays signage goggle racks window decals ceiling hangings created new sales program improved visual aesthetics functionality analyzed sportswear sales trends feedback develop new product line strategies styled directed athletes models photo shoot recognized thors best sportswear catalog date general manager sales reps education 2005 university wisconsin madison bba international business marketing minor spanish,DESIGNER
finance manager summary skilled finance leader experienced budgeting strategic planning product analysis cost allocation sales plan design adminstration highlights strategic planning cpa inactive license significant budgetforecasting experience focus process improvement experienced essbase user strong excel skills accomplishments developed product report pricing framework driving decisions regarding minimum pricing product margins partnered human resources business leaders redesign sales plans reduce sales cost improving alignment sales activity streamlined finance support improved consistency service levels reducing staff experience finance manager 102007 current company name city state manage forecasting outlook reporting sales compensation process structured product services group corporate trust asset classes supported includes residential commercial mortgage products well auto student loans life insurance asset classes identify support process improvements streamline reporting simplify improve forecast models enhance metrics productivity support strategic business decisions develop pricing cost allocation models existing products new business opportunities providing financial data strategic growth initiatives pricing modifications support business objectives related expense reduction goals manage team 67 consultants including staff located remotely significant focus skill development finance managerdirector 122005 102007 company name city state managed team responsible weekly 90 day cash forecasting process time significant marketliquidity stress responsibilities included setting calendar producing executive summary reports commentary actual forecast variance model maintenance recommended adjustments 90 day cash forecast along risks opportunities cash needs completed ad hoc reporting requests treasury senior management coordinated review balance sheet forecast finance managersenior analyst 042003 122005 company name city state completed monthly quarterly forecasts annual operating plan reporting 45 billion residential mortgage financing portfolio coordinated preclose close process portfolio developed portfolio deal level yield analytics including net interest margin provision expense operating expense well ratevolume attribution forecast actuals residential mortgage portfolio created andor enhanced management reporting package forecast actual business results communicated forecast actual results finance business management led project develop implement new essbase forecast model residential securitization portfolio accounted financing accounting transaction implemented additional forecast process controls improve accuracy enhance coordination various groups financial consultant 052002 042003 company name city state tracked indicative pricing secondary fixed rate spread levels corporate debt issuance peer group analyzed maturity risk basis risk repricing characteristics debt portfolio analyzed consolidated liquidity balance sheet trends funding purposes finance manager 042001 052002 company name city state directed early estimate monthend close variance analysis budgeting forecasting processes developedand implemented new internal expense allocation methodology managed analysts supported employee benefits support group integrated daily finance support institutional trust acquisitions seniorlead analyst 021998 042001 company name city state directed final finance integration 22 employee benefit officesstates identified issues implemented policy changes conducted training general ledger conversion led department automation project financial reporting development budget model implemented new trust operations cost allocation methodology actual versus plan volume tracking led financial tracking merger norwestwells fargo trust operations groups identified implemented changes allocation model uninvested cash balances managed analysts provided daily finance support education bs accounting bs bemidji state university bemidji state university may 1992 accounting bs gpa 39 mba finance strategic management carlson school management university minnesota carlson school management university minnesota july 2001 mba finance strategic management gpa 39 certifications cpa rfc skills finance forecasting loans mortgage pricing sales annuities compensation life insurance metrics outlook process improvements sales sales compensation cash budget cash balances financial reporting general ledger integration integrator operations training trust operations balance sheet accounting business management essbase forecasts process controls residential mortgage securitization adjustments cash forecasting maintenance benefits budgeting employee benefits variance analysis basis cpa excel process improvement strategic planning mba,FINANCE
rnrn team lead executive profile selfmotivated patient focused nurse executive strong history progressive leadership worked health care past 12 years nursing past 9 honored quickly progressively build upon experiences assume key leadership positions opportunities allowed lead charge increased facility efficiency cost savings ensuring stellar quality programming focus infection control risk management quality improvement direction organizational improvements areas flourished experiencing record surgical volume implementation new innovative procedures change pressure staple professional life aspect quickly molded quickwitted yet careful professional always putting patient first never losing sight strategic goals ensure organizational success skill highlights core accomplishments ceo service award 2009 spree award winner 2011 member sigma theta tau international nursing honor society professional experience rnrn team lead september 2010 current company name city state providing nursing leadership asc operations guidance 7 facilities nationwide including staffing metric efficiency accreditation preparation state regulation compliance infection control risk management patient safety peer review life safety governing body medical quality assurance reporting quality assurance performance improvement studies benchmarking successfully lead initial doh licensure ascs 3 states tight time frame equated total 5 successful dohpharmacy surveys 1 successful aaahc reaccreditation 4 separate facilities 70 days deficiency free development internal enterprise reporting system remote auditing director nursing compliance state accreditation requirements successful development implementation enterprise quality improvement assessment calendar nursing leadership enterprise sites also adopted departments headlined improvements risk management quality assurance programs include streamlined enterprise wide reporting streamlined qiqa life safety compliance infrastructure improved patient outcome reporting within organization developing risk management communication process greatly improved capture integrating clinic patient services reporting previously captured organization lead organization successful initial reaccreditation aaahc four sites pursuing preparation 3 new facilities development management policies procedures nursing asc processes development improved staffing metrics nursing asc staff ensure optimized efficiency ensuring staff retention development additional nursing asc leadership positions create progressive leadership ladder accommodate enterprise growth facilitation enterprise studies benchmarking process improvement presenter national level aorn beckers wasca infection control quality improvementquality assessments patient satisfaction successful spine surgery integration asc key member enterprise expansion team member enterprise team improvement integration training emr system facilitator formulary medical device instrumentation committees facilitator organization mqac gb meetings enterprise level developed facilitated review committee new innovative procedures ensure patient safety efficient integration new procedures devices facilitated changes patient selection screening process safely accommodate increased surgical patient acuity management 2 asc saw 50 increase volume lead directed nursing surgical tech medical assistant staff developing successful partnerships anesthesia surgeon clinic ancillary staff ensure optimized efficiency patient safety developed thorough knowledge implementation state regulation reporting development functional patient safety plan committee focus infection control lead team two successful state doh surveys lead numerous process quality improvement initiatives including improved staffing metrics patient safety protocol staff development education revised processes mrsa surveillance managed qiqa risk management patient safety lifesafety infection control surgical needs necessary maintain aaahc doh compliance ensure optimum patient outcomes lead pa asc became efficient facility organization four facilities highest revenue per case lowest overhead cost maintaining stellar patient satisfaction scores nursing consistently reporting 98 better patient satisfaction staff rn areas asc including preop pacu float diagnostics needed team lead responsibilities included staff scheduling assistance qaqi patient safety initiatives pharmacy radiation safety officer duties filled director offsite preceptor new nursing staff emr super user cvicu rn wmedsurg icu float august 2006 december 2008 company name city state high acuity step unit 12 nurse patient ratio postsurgical transplant patients directly pacu postsurgical cancer reconstruction patients directly pacu mi postcath chest pain arrhythmia management aaa repair gi bleed stroke medication drips blood pressure titration insulin drips heparin angina alcoholdrug withdrawal respiratory distress patients ventilation acute pneumonia copd lumbar drains fresh neurosurgery fresh gi surgery code team participation central line use care arterial line cvp icp monitoring line care cardiovascular intensive care interventions ventilation trach care treatment acute mi postsurgical cardiovascular care including bypass cath intensive cardiac care patients conscious sedation insulin blood pressure various medication drips aquatic fitness director march 2003 august 2004 company name city state managed facilitated 38 fitness aquatic programs 28 direct reports assisted development proposal medicallybased wellness aided partnership local hospital funding 18 million dollar expansion head swim coach rapids swim team first aidcpr lifeguard instructor exercise physiologist august 2002 march 2003 company name city state developed implemented progressed cardiac rehab exercise programs care assisted cardiac rehabilitation education developed implemented personal training program assisted corporate wellness programming health fairs education master science nursingmaster business administration university phoenix academic achievement master science nursingmaster business administration healthcare university phoenix bachelor science nursing valparaiso university bachelor science nursing valparaiso university bachelor science exercise science ball state university bachelor science exercise science ball state university certificationsawardsmemberships rn licenses az pa fl mo licensed healthcare risk manager blsacls ceo service award 2009 certifications licensed healthcare risk manager rn cpr bls acls affiliations enterprise team improvement integration training emr system skills asc qa emr pharmacy infection control metrics risk management satisfaction staffing trading training auditing instrumentation integration integrator medical device operations process improvement quality assurance rn icu critical care icp titration radiation safety rn scheduling team lead cpr instructor million increase medical assistant cardiac cardiovascular modelviewpresenter mvp healthcare acls award,FITNESS
accountant summary obtain challenging rewarding accounting position permit use skills knowledge education maximize full potential developing additional knowledge abilities highlights sap as400 cams microsoft office suite experience 012013 032014 accountant company name city state approved set new capital jobs jde entering new assets jde cams upon completion job keeping track spending ensure budget compliance maintaining files cip ensured proper documentation job completed 2 finance tag working admin managers remain within budget relating expenses acting goto person questions concerns arise conducting monthly oneonone meetings admin managers communicated new policies implemented 3 purchasing cards conducted monthly audits visa® purchasing cards ensured compliance established company policies making use tax entries necessary outside purchases 4 various duties entered monthly journal entries accruals reconciled assigned balance sheets collectdocument balance sheets llc cargill inc gp completed government reportingcompliance forms 062012 122012 campus accountant company name city state 1 managing student accounts processed various forms students payments including selfpayments financial aid military benefits loans monitoring aged trial balance sending statements regarding past due accounts working students managing tuition balances counseling regarding repayment options charging correct tuition fees student accounts communicating students current balances accounts 2 inventory control ordering books uniforms tool kits new phase start passing required material maintaining accurate inventory using justintime inventory method requesting instructor materials needed responsible setting new accounts inventory new automotive program 3 accounts payable coding invoices received campus processing manual check requests creating purchase orders new orders 4 various accounting duties scheduling routine services depositing monies company bank account performing end month duties 122010 052012 staff accountant company name city state sales use tax ks mo ok developed implemented new strategy collectingreporting monthly taxes trained associates new tax procedures maintained responsibility necessary amended returns worked closely auditors sales tax audits monitored invoices work orders ensure proper codes used accrued tax liability use tax closed tax accounts end monthyear 2 fixed assets maintained responsibility rental side company including journal entries intercompany transactions depreciation estimates warranties related reconciliations worked closely accountants entities ensure inventory control properly practiced implemented closed fixed asset account end monthyear 102008 112010 senior finance associate company name city state invoice processing processed invoices vendors assigned worked month statements vendors assisted foreign vendors helped monitor changing currency rates monitored checks outstanding followed proper vendor 2 warranties returns ensured warranties returns properly processed including matching costs repairs compared authorized company making adjusting entries reconciling accounts 3 assisted new ap policy payments played important role converting vendors ach payment option place traditional paper checks provided assistance vendors needed help navigating new payment procedures provided feedback supervisors worked closely make improvements new policy 062006 092008 staff accountant company name city state 1 oversaw aspects accounting 21 beauty first retail salons monitored inventory control procedures tracked material variances worked store associates yearly audits ensured accounts reconciled monitored open purchases orders provided feedback known issues trained new accounting assistants proper way monitor assigned stores reconciled cost goods end month closed accounts end monthyear 2 bank reconciliations monitored deposits verified bank accounts ensured credit cards balanced processed related fees assisted developing new spreadsheet track bank deposits reconciled bank accounts monthyear end 3 sales tax calculated sales tax markets issued payment monitored product used salon accrued use tax necessary reconciled tax accounts accounting manager end monthyear education 1 2009 bba accounting friends university city state usa gpa gpa 35 accounting gpa 35 business administration baker university city state usa gpa gpa 363 business administration gpa 363 skills accounting accounts payable accruals ap as400 automotive trial balance balance sheets bank reconciliations benefits budget counseling credit documentation finance financial fixed assets forms government instructor inventory inventory control inventory control jde managing materials meetings microsoft office suite policies coding purchasing reconciling repairs reporting retail sales sap scheduling spreadsheet strategy tax taxes year end,ACCOUNTANT
consultant executive profile 5 years experience marijuana industry managing assisting building marijuana business multi million dollar multi company operation solid management experience strong knowledge operations dispensary retail opc grow mip manufacturing co state industry key badge since 82011 m03625 skill highlights personal professional integrity extensive knowledge marijuana staff management hr experience strains marijuana products staff training development extensive knowledge extracting experience concentrates especially co2 payroll experience extracting operations management experience experience operating co2 extraction dispensary grow mip equipment compliance licensing knowledge metrc mjfreeway experience experience facilities dispensary grow mip marketing skills experience quickbooks excel experience core accomplishments options medical center boulder organic food group pam michon 720 308 5282 bookkeeper cfo options medical center boulder organic food group dave charnick 720 985 3176 professional industry consultant tyrone krantz 720 216 4714 territory manager hemp temp professional experience consultant feb 2015 current company name city state independent industry operations consultant private groups general manager apr 2014 jan 2015 company name city state managing operations mip manufacturing production grow hiring scheduling training employees processing company payroll assisting setting new high end co2 extraction equipment operating maintaining co2 extraction equipment tracking entering inventory metrc collecting processing delivering test samples lab wholesale orders transfers product facilities manager jul 2010 apr 2014 company name city state managing fast paced medicalrecreational dispensary hiring scheduling training employees tracking inventory mjfreeway metrc running audits inspecting pricing products processing wholesale orders metrc entry transfers wholesales daily sales packaging balancing cash drawers advertising campaigns marketing products sales social media owner holistic healer jan 2001 jun 2010 company name city state managing private practice working patients one one therapeutic environment using various modalities pain management healing education bachelor science nursing university north carolina city state nursing associate science paramedicine paramedicemt gaston technical college city state paramedicine paramedicemt skills advertising consultant training employees staff training fast hiring hr inspecting inventory managing marketing excel operations management packaging pain management payroll pricing quickbooks sales scheduling staff management,CONSULTANT
account cum finance manager summary teamoriented accountant prepares clear comprehensive financial reports executivelevel managementi work account manager india private sector company also worked financial sector right looking entry level position based study united states highlights 1st march 2016 key skills familiar vast array finance activities management skills knowledge basic computer knowledge like ms office word power point accounts auditing general administration basic computer costing knowledge tally 72 9 erp analytical reasoning financial statement analysis strength regulatory reporting compliance testing knowledge understands foreign tax reporting budget forecasting expertise account reconciliation expert financial planner complex problem solving effective time management excellent managerial techniques general ledger accounting expert customer relations superior research skills advanced computer proficiency pc mac accomplishments accounting skills operated computers programmed accounting software record store analyze information general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions also vast knowledge taxation laws policies experience account cum finance manager 052010 052014 company name city state gujarat education board grand project investment pattern investor diversification portfolio management recession period jan march 2009 summer training 1title inventory management know inventory level manufacturing company 4duration two months may july 2008 projects job experience work rb cars pvt ltd account cum finance manager since last 4 years 1 months business maruti suzuki authorised dealer trading services duration since june 2010 handling kinds account finance activities maintain two types accounts like norms per income tax maruti suzuki india ltd also take part take decision top management long term planning fund business prepare documentation required ta inventory funding bargaining financial institution interest rate borrowing business responsible vat assessment prepare provisional balancesheet works done previous company per previous job profile handle kinds tax related activities like service tax tds vat income tax etc issue c forms activities related 402 403 forms also filing return service tax tds vat maintain stock made statement cash credit purpose bank job experience 1 year 7 months ratnaveer stainless products pvt ltd post account finance executive business exporter manufacturer stainless steel washer fasteners duration since august 2008 account cum finance executive 012008 042010 company name city state account cum finance executive 012008 042010 company name city state account finance executive general ledger scrutiny looking purchase bills checking verification bills looking sales preparing sales report daily basis checking verification supplier contractors transporter bills checking verification expenditure bills maintain daily stock booking foreign inward remittance buyers credit payment audit monthly basis basic finance knowledge related lc export packing credit limit knowledge bank guarantee buyers credit knowledge related forward contract monthly payment service tax tds vat prepare direct indirect expenses statement costing management accounting preparing liabilities statements provision expenses make credit debit note scrutiny debtors outstanding balance preparing bank reconciliation statement preparing monthly quarterly yearly sales tax return preparing quarterly tds return issue tds certificate done forex entry daily basis issue collect c form finalization accounts audit assisting senior finalization accounts preparing profit loss accounts balance sheet hobbies playing cricket traveling languages english hindi gujarati achievements extracurricular activities summer project learned actual processes manufacturing company maintain strong relationship seniors subordinate corporate sector grand project concluded thumb rule shown relation risk age dependent also got many certificates medals cash prizes sports education college well school level education march 2015 devry university ms accounting accounting usa pursuing april 2013 certified public accountant cpapart time may 2009 icfai university gujarat university master business administration mba finance finance april 2007 gujarat university bachelor commerce b com march 2004 gujarat higher secondary education board hsc commerce commerce personal information citizenship indian date birth 13th october 1986 contact email patelsujaym54yahoocom permanent address 12 girdhar nagar society po ta savli dist vadodara 391770 gujarat india profile additional information citizenship indian date birth 13th october 1986 contact email patelsujaym54yahoocom permanent address 12 girdhar nagar society po ta savli dist vadodara 391770 gujarat india profile handle organization activities related field skills accounting auditing balance balance sheet bank reconciliation basic c computer knowledge costing certified public accountant cpa credit debit documentation english erp filing finance financial forex forms general ledger hindi inventory inventory management management skills ms office works problem solving processes profit quick sales tax tds,FINANCE
construction design project manager summary seasoned design construction project manager 13 years experience managing multimillion projects us abroad expertise coordinating overseeing aspects design construction conceptualization completion providing continuous status reports business owners investors proven track record achieving construction goals consistently completing projects time budget fluency english italian working knowledge spanish french seeking leverage success experience take next career step challenging project management position respected institution connecticut skills sage timberline software compeat quickbooks microsoft office suite word excel powerpoint outlook access experience construction design project manager 102002 current company name city state oversee facets project management several multimilliondollar restaurant residential projects new york city london including contract negotiations administration project estimation material purchasing budget management site management managed design construction 10 projects date coordinate owner investors preconstruction phase develop requirements scopes work budgets execute manage budget schedules conception completion organize trades procure source materials liaise owner principal architect designers engineers subcontractors vendors partner architects solicit bids construction design assess bids award contracts manage selection hiring design construction subcontractors work teams achieve milestones time budget document observations photograph ongoing design construction work produce field reports regularly communicate project status internal partners weekly investigate issues expedite resolution maintain timelines budgets develop strategies prevent recurrence issues research commission artisans build site specific custom objects interior exterior design décor source purchase materials international vendors purchase coordinate material shipments vendors construction sites ensure compliance requisite regulations including federal state local building codes safety guidelines past experience includes education program coordinator solomon r guggenheim museum office manager cranmer art conservation inc assistant program manager trinity college education training bachelor arts museum studies art history art history italian city college new york city state museum studies art history art history italian university vermont city state deans list certifications design construction budget development management project management requests proposal estimation contract negotiations administration sourcing procurement skills architect art budget management budget development management budgets budget building codes contract negotiations contracts design construction hiring materials access excel microsoft office suite outlook powerpoint word office manager procurement project management proposal purchasing quickbooks research safety sage solomon timberline,CONSTRUCTION
digital content editor summary devoted writer editor inspired tell stories solid experience print digital magazine corporate communications project management traversed fields journalism help grow storyteller communicator leader combining skills life experiences strive give people voice goal became clearer working international magazine last three years experience digital content editor 012017 current company name city state manage toastmaster magazines online edition since overseeing launch webbased version october 2016 generate supplemental interactive content photos videos links drive readership online magazine increased web traffic 94 since launch online edition collaborate marketing promote content social media channels assign articlesmanage freelancer writers write features qas member profiles edit proof print online articles internal company documents curate extra content member submissions print online track progress google analytics ensure seo effective collaborate department future release improvements proofreadereditorial coordinator 122014 012017 company name city state coordinated production schedule magazine first two years employment promoted managed incoming content submissions members wrote feature articles qas member profiles proofed fact checked edited stories managed team freelance writers freelance editors coordinated payment authors scheduled led department meetings managed companys internal editorial review process created digital magazine content digital app answered magazinerelated questions members around world event managerfreelance journalist 062014 122015 company name city state event manager assisted director sales facilities events well marketing communications continued remotely freelance journalist completed website updates wordpress designed monthly ads local chamber newsletter wrote monthly blog website produced information packet clients handled marketing campaign annual bridal show designed wrote copy sent email campaigns perfectweddingguidecom planned marketed attended monthly open houses prospective sales communications specialist 072012 012014 company name city state wrote edited national press releases designed flyers brochures designed created content sponsorship materials professional sports teams managed internal employee communications company newsletter started promoted project manager track progress projects handled daytoday communications inquiries filtered incoming marketing requests employees created materials content hr department internal committees distributed internal external company emails outlook exacttarget planned successfully executed company meetings picnic holiday party incentive trips national sales meetings communication assistant 072010 072012 company name city state writer photographer working internal external publications two print one digital audience reached employees cooperatives businesses locally nationwide wrote hard news feature breaking news press releases covering special events two threepart series industry topics also represented company traveling southern indiana 18 member cooperatives newspaperreporter 062009 082009 company name city state selected hoosier state press association 2009 eugene pulliam award placed shelbyville news worked 10 weeks feature writer photographer copy editor news reporter acquired 40 published clips education training bachelor arts journalism 122009 indiana university city state activities honors first place award excellence best feature story national rural electric cooperative association nreca spotlight excellence 2012 first place onlineelectronic newsletter cooperative communications association cca communications contest 2012 second place award merit best external newspapermagazine national rural electric cooperative association nreca spotlight excellence 2012 eugene pulliam internship award hoosier state press association hspa 2009 additional skills ap style sitecore web management google analytics moz pro social media sites facebook twitter linkedin youtube instagram skype business,DIGITAL-MEDIA
sushi chef core strengths highly responsible reliable extensive hospitality background exceptional interpersonal skills works well pressure food safety understanding master sales techniques mathematical aptitude upbeat outgoing positive accomplishments servsafe certified food preparation maintained daily cleanliness broiler fryers answered telephone calls responded inquiries assigned patrons tables suitable needs according rotation checked temperatures freezers refrigerators heating equipment ensure proper functioning cleaned organized eating service kitchen areas seasoned cooked food according recipes personal judgment experience experience company name city state sushi chef 102014 current working wasabis downtown entailed tasks sushi chef sushi time second chef instead head chef feel like coming point would like new opportunity start bottom done past sushi time 5 spot company name city state dishwasher line cook 042014 102014 working 5 spot really awesome experience provided conventional style kitchen line cook experience much exposed sushi time also started dishwashing position although short period time exposure type kitchen environment something missing culinary experience also posed challenge since mostly making sushi better part last years 5 spot highly fastpaced neighborhood kitchen quick around good knife skills must really enjoyed challenge start bottom work way back ended leaving 5 spot due constant management changes offer work old boss company name city state host server dishwasher cook 032008 032014 sushi time towa first restaurant worked employed sushi time six years started bottom worked way top worked host server consisted greeting customers helping seats grabbing drinks orders best give utmost service keep smile face worked hostserver year time really spent working kitchen making sushi order work way ranks sushi started bottom dish pit consisted washing dishes pots pans silverware also required prep meats veggies started dishprep position tasks really helped build strong work ethic develop great knife skills well moved cooking consisted still participating prep work also cooking frying orders prep consisted cutting chicken beef shrimp squid types veggies sushi 3 years mondaysaturday 1010 give take hours random days holidays part 12 hours day 6 days week developed passion food seeing smile persons face bite food love love environment conducive success working hard loving sushi chef sushi time consists wide range tasks ive received serve safe managerial training charge making sure everything clean code im also charge going inventory ranging paperplastics meats veggies also drinks alcohol task also means must handle ordering trough different distributors vendors may use job requires daily basis cook marinate rice cut prepare fish day making sushirolls nigiri sashimi platters etc im also required assist customers sitting sushi bar inquiries concerns may course 6 years employed towa gained much ive matured much job sushi really become passion mine really hard worker also fun work merely seeking new opportunity skill set continue love positive attitude willingness learn problem adjusting style training work daysnights weekends holidays necessary educational background associate applied science electricalcomputer engineering 2012 savannah technical college city state united states ged general education wayne county highschool city state united states wayne county high school grades 911 glynn adult literacy programged skills,CHEF
director finance professional summary progressive financial managerial experience notforprofit forprofit organizations primary financial contact board directors presenting financial statistical reports members varying degrees financial knowledge accountable financial management 15m notforprofit health center responsibility financial reporting investment reporting budget preparation collaboration senior management staff supervision coaching financial systems comprehensive expertise nonprofit organizations multiple programs cost centers experienced fund accounting reporting requirements based government regulations contractual language donor restrictions preparation explanation net assets summarized unrestricted temporarily restricted permanently restricted prepare reporting summarization ongoing capital campaign extensive experience relevant financial software applications including conversions upgrades currently working blackbaud financial edge raisers edge skills accounting computerized accounting general accounting accounts payable accounts receivable trial balance banking benefits billing budgets budget cancer cash management closing coaching contracts client customer service decision making documentation senior management filing finance financial financial analysis financial audits financial statements prepare financial statements funds general ledger grants human resource insurance interpretation investments legal director meetings mentoring excel microsoft office office negotiating operating system payroll payroll processing performance analysis personnel personnel management policies primary care profit project management quickbooks reconciling reporting securities staffing strategic strategic planning supervising tax returns treasury valuation vision core qualifications proficient various computerized accounting software microsoft office investment software experience director finance january 2012 current company name city state prepare financial statements presentation treasurer board directors finance committee senior staff liaison external auditors prepare analyze audit schedules review audited financial statements 990 information return accuracy reconciliation trial balance responsible reporting endowment activity reconciling investment manager statements general ledger maintain reports include earnings expense documentation related board designated temporarily permanently restricted funds accordance donor restrictions prepare reports needed investment committee board directors prepare analyze general ledger including cost centers compliance federal state grant funding requirements complete fiscal reports required grant funding contracts preparation analysis annual budget working closely senior management department directors presentation executive finance committees board directors responsible human resource function society including payroll benefits well compliance federal state labor department rulings supervise finance office including training mentoring entry level staff monitor personnel finance office policies procedures chief financial officer january 2009 january 2012 company name city state prepared analyzed financial statements monthly presentation senior management finance committee board directors board directors monitored overall financial compliance reporting federal state local agencies created explained various models annual operating capital budgets based changing scenarios federal state local private donors coordination budget details senior managers presented budget approval board directors created state new hampshire budget funding primary care breast cervical cancer program responsible completion reporting state work plan key point person audits including a133 audit state new hampshire city manchester hud technical visits member senior management reporting directly presidentceo assisted development annual goals objectives longterm planning well general administration center created submitted grant requests grant reports federal arra earmark grants using federal electronic handbook federal portals completed calculations requests federal drawdowns using federal portal responsible development implementation monitoring financial systems records controls encompassing patient receivables accounts payable general accounting grants contracts payroll provided financial analysis participated decision making insurance coverage fringe benefits compensation plans supervised trained coached patient account staff accounting staff created reviewed financial internal control policies especially cash patient eligibility discounts federal state city program income limits negotiated monitored insurance policies including malpractice property workers compensation responsible cash management banking authorization director finance january 2007 january 2009 company name city state prepared analyzed general ledger including cost centers compliance federal state grant funding requirements prepared financial statements presentation finance committee board directors completed fiscal reports required grant funding contracts including dhhs hud coordinated financial audits including state audit prepared analyzed audit schedules liaison external auditors preparation analysis budget components dhhs supervised business office accounting staff newly combined position director finance including coaching training reorganization responsible supervising billing process electronic paper claims medicaid medicare managed care insurance companies reviewed accounts receivable aging including approval adjustments write offs review approval client fee assessment financial assistance discounts member managed care insurance team responsible negotiating rates contracts also responsible resolution billing issues contract interpretation treasuryinvestment analyst january 2007 company name city state prepared monthly endowment investment performance allocation report investment committee chief financial officer using bny mellon analytical solutions excel worksheets reconciled custodial statements general ledger investment manager statements accordance investment committee directives worked bny mellon set new investment accounts custody performance analysis assisted preparation 990t accompanying schedules including reportable transactions foreign entities reviewed filing planned giving tax returns including 5227 1041a 1099rs initiated compilation procedures monthly closing checklists performed various treasury functions including wire transfers check signing director finance administration january 2000 january 2007 company name city state provided financial analysis investments 72m including reconciliation trust operating system investment managers valuation common investment funds reconciliation customer accounts responsible daily operation sungard charlotte system prepared analyzed monthly consolidated financial statements included investment servicing notforprofit components foundation senior management worked executive committee president director development coordinate implement mission organization key contact person budget audit committee member investment committee part strategic planning task force collaborated board members create foundations mission vision strategic plan developed operational budget approval board directors reported explanation variances monthly basis supervised coached operations team loan officers work cohesive unit provided attentive customer service church trustees facilitated weekly departmental meetings improved overall accuracy reporting process documenting monitoring procedures creating implementing internal controls improving investment reconciliation process decreased monthly closing process 14 days coordinated interdepartmental projects inception implementation assessment using project management tools supervised teams identify goals project tasks performed resources needed responsible treasury function foundation monitored bank cash provided funds management including securities brokerage services established maintained wire transfer ach electronic transfer process coordinated audit process liaison external auditors prepared required schedule auditors well consolidated financial statements footnotes prepared tax returns charitable remainderman unitrusts pooled income fund irs form 1099r gift annuitants provided personnel management including legal issues benefit reporting staffing researched negotiated implemented fringe benefit programs performed payroll processing using quickbooks education masters business administration southern new hampshire university new hampshire college graduate school business business administration bs office administration accounting southern new hampshire university new hampshire college gpa honors honors office administration accounting work history company name,FINANCE
chef summary highly organized efficient fastpaced multitasking environments able prioritize effectively accomplish objectives creativity enthusiasm humor experienced supervisor trainer able explain information clearly recognize excellence individuals inspire team members achieve potential working toward common goals experience 072009 072014 chef company name city state prepared food items consistently compliance recipes portioning cooking waste control guidelines led shifts personally preparing food items executing requests based required specifications 062014 082014 laborer company name city state loaded unloaded building materials used construction manually carried roofing materials ladders consistently assumed additional responsibilities worked extended hours meet project deadlines 062015 082016 laborer crew manager company name city state handled scheduling crewman arrival times clients maintained safe work environment crewmen led crews four people partnered crews eight education training high school diploma general education new london high school city state management university wisconsin stout city state usa attended uw stout two years financial unable continue schooling mostly took general education classes computer science management courses computer support specialist fox valley technical college city state usa currently attend fox valley tech aim achieve associates degree start enrolled whole year point skills team player physically active outgoing willingness learn shows initiative,CHEF
adjuster experience adjuster 072018 current company name – city state manage investigate evaluate negotiate moderate high exposure complex coverage liability claims resulting automobile accidents communicate insureds claimants witnesses police parties order gather information regarding coverage liability negotiate settle bodily injury claims directly insureds claimants first call making sure correct reserves opened exposure evaluate medical records demand packages injury claims determine valuation claim using mitchell decision point claims iq negotiate settlement injury claims attorneys within first 60 days identify fraud indicators special investigation referral recognize recovery opportunities regards subrogation salvage 102016 062018 company name – city state investigate evaluate negotiate moderate high exposures complex coverage liability claims resulting automobile accidents recognize excess exposures effectively communicate verbally writing parties assist internal external customers problems questions regarding claims phone written correspondence providing high level customer service negotiate settle bodily injury claims directly insureds claimants first call making sure correct reserves opened exposure negotiate timely appropriate settlements claimants insureds attorneys issue payments identify refer suspicious claims special investigation unit recognize recovery opportunities regards subrogation salvage 072015 102016 company name – city state investigate evaluate negotiate settle 1st 3rd party homeowners property claims ranging low high complexity managed third party vendors temporary housing handling claims compliance various state guidelines assist internal external customers problems questions regarding claims phone written correspondence providing high level customer service facilitated services local police departments vendors assist insured coordination emergency benefits services recognized processed claims needed subrogation 102006 062015 company name – city state investigate evaluate negotiate moderate high exposures multi vehicle disputedundisputed liability claims interact effectively customers lawyers medical providers insurance agents public personnel involved claims process document claims files accurately promptly maintain company metric goals provide excellent customer service delivering difficult conversations mentoring less experienced adjusters assisting training development work history adjuster 072018 current company name – city state manage investigate evaluate negotiate moderate high exposure complex coverage liability claims resulting automobile accidents communicate insureds claimants witnesses police parties order gather information regarding coverage liability negotiate settle bodily injury claims directly insureds claimants first call making sure correct reserves opened exposure evaluate medical records demand packages injury claims determine valuation claim using mitchell decision point claims iq negotiate settlement injury claims attorneys within first 60 days identify fraud indicators special investigation referral recognize recovery opportunities regards subrogation salvage 102016 062018 company name – city state investigate evaluate negotiate moderate high exposures complex coverage liability claims resulting automobile accidents recognize excess exposures effectively communicate verbally writing parties assist internal external customers problems questions regarding claims phone written correspondence providing high level customer service negotiate settle bodily injury claims directly insureds claimants first call making sure correct reserves opened exposure negotiate timely appropriate settlements claimants insureds attorneys issue payments identify refer suspicious claims special investigation unit recognize recovery opportunities regards subrogation salvage 072015 102016 company name – city state investigate evaluate negotiate settle 1st 3rd party homeowners property claims ranging low high complexity managed third party vendors temporary housing handling claims compliance various state guidelines assist internal external customers problems questions regarding claims phone written correspondence providing high level customer service facilitated services local police departments vendors assist insured coordination emergency benefits services recognized processed claims needed subrogation 102006 062015 company name – city state investigate evaluate negotiate moderate high exposures multi vehicle disputedundisputed liability claims interact effectively customers lawyers medical providers insurance agents public personnel involved claims process document claims files accurately promptly maintain company metric goals provide excellent customer service delivering difficult conversations mentoring less experienced adjusters assisting training development education high school diploma john f kennedy high school summary insurance claims adjuster 12 year background auto homeowners insurance industry looking build long term career dynamic company allows opportunity career growth designated home state alllines adjusters license team orientated candidate able provide assistance needed complete tasks communicate effectively ability adjust audience necessary licensed property casualty adjuster multiple licenses several states highlights benefits excellent customer service customer service insurance iq mentoring personnel police settlements phone valuation written negotiation skills time management data analysis personable skills benefits excellent customer service customer service insurance iq mentoring personnel police settlements phone valuation written,AUTOMOBILE
digital premedia specialist summary highly creative multitalented graphic designer ten years print packaging design advertising marketing brand development highlights adobe creative suite photoshop illustrator indesign dreamweaver fireworks flash acrobat distiller esko automation engine print workflow management system word processing presentation tools within microsoft office suite applications word excel access powerpoint familiar commercial printing four color spot printing processes prepress file preparation fundamentals design preflight proofing typesetting ink densities color separation color calibration trapping screen angle application cutbacks etc digital photography image manipulation color correction different formats tiff jpeg eps png etc screen print output project tracking collaboration document control management software sap lotus notes sharepoint ability troubleshoot hardwaresoftware problems macwindows environment network management setting creating assigning user accounts maintaining file hierarchy updating digital asset database server experience 052015 current digital premedia specialist company name utilizing graphics production software develop press ready files commercial printing environment company specializes digital lithographic offset flexographic printing daily output 30 million label impressions different substrates nations foremost consumer packaged goods brands including private labels manufacturer store branded packaging conducting preflight checks inbound customer files establish meet gamses minimum standards reproduction government regulations brand manufacturer guidelines planning guiding customer press check tours within plant insure project components place issues may arise press taken care timely manner working collaboration business leadership facilitate needs customers vendors educating gamses capabilities helping identify suitable printing methods projects collaborating press room staff improve customer deliverables finding ways reduce wastage materials production researching testing alternative substrates overall process improvement better documenting key issues lessons learned individual projects maintaining superior product quality reduced cost company maintaining digital asset mechanical artwork database working harmonize numerous print workflows reducing andor eliminating redundancies within system 032014 032015 translation localization specialist company name products equipment services working team graphics labeling specialists technical writers software developers facilitate translation training publications including users manuals medical reagents package inserts medical instrumentation software localization bds label design development department european middle eastern asian african markets comprise total 30 different languages managing 2 million plus translation software localization budget bds label design development department insuring projects delivered time within estimated cost working outside translation print vendors find lean cost effective ways submitting projects translation resource management submission deliverables project closeout training new hires contractors best practices creating multilingual documents leading team effort geared towards modernizing improving departmental workflow project management electronic asset management systems becton dickinson 102006 032014 company name preparing customer art files consumer food packaging disposable foodservice products solo cups commercial print specifications paper plastic foam substrates using high volume graphics department annual output 15000 20000 projects developing simplified template die lines using information derived complex package engineering drawings providing creative expertise solo cups marketing department point sale retail advertising packaging projects national brands like walmart target wendys starbucks pepsi co among others performing preflight check inbound customer art files proofreading outbound artwork lead graphics liaison technical lead charge implementing pepsi co disposable cup global technical standards solo cup company print production plants heading team charged process improvement training developing growing comprehensive digital online standard operating procedures resource database 112003 102006 company name city state helped establish antwerpens inhouse advertising marketing department responsible conceptualizing print electronic ad campaigns antwerpen automotive groups eleven brands part multimillion dollar local regional advertising initiative helped formulate marketing strategies targeted advertising monitoring weekly retail sales assisted creating print proposals electronic presentations targeted towards major automakers new business initiatives oversaw web team tasked updating franchise websites adding modern features online shopping assistant improving visibility search engine optimization pioneered team responsible design development integration corporate brand identity projects antwerpen automotive group popularizing hugely successful jack says yes campaign annual antwerpen hyundai 1000 challenge geared towards selling 1000 hyundai vehicles 30 days coordinated advertising projects freelance designers commercial printers media houses vendors education bachelor arts graphic designadvertising mimar sinan university city turkey graphic designadvertising accomplishments project management professional training traditional agile day life baltimore design conference foundercommittee member certified internet webmaster html css javascript ftp web server administration networking fundamentals languages fluent written verbal turkish swahili skills adobe creative suite acrobat dreamweaver photoshop ad advertising art asset management automation automotive brand identity budget calibration color hardware database digital photography features fireworks flash freelance government regulations graphics illustrator image indesign ink lotus notes mac managing marketing strategies marketing materials mechanical access excel microsoft office suite powerpoint sharepoint windows word network management packaging prepress presentations press print production printers processes process improvement project management proofing proofreading proposals publications quality researching retail retail sales selling 1 sales sap search engine optimization software developers translation troubleshoot turkish typesetting websites word processing workflow written,DIGITAL-MEDIA
consultant summary college graduate interest insurance claims work proven record success endeavors strong work ethic focus details excited begin career investigative work searching entry level position insurance claims adjuster skills unix sql server 2005 sql server 2008 sql server 2008r2 vmware odbc sql plsql access ms office suite ms visio oracle 10g oracle 11g sap business objects bi suite peoplesoft adp cview sap business objects suite ms reporting suite microstrategy ms office suite tableau industry software sql server studio empcenter cqcs dna dnasme imc esoms cview web design internet explorer netscape navigator chrome firefox java aspnet html operating systems ms windows professionalenterprisexp78 nt novell netware server environments sql 2008 sql 2008r2 sql 2012 oracle 11g oracle 11g2 rpg metadata sas peoplesoft adp ceridian encore ssrs ssas ssis etl access excel teradata crystal reports servicenow sharepoint cyberquery experience consultant 072016 current company name city state top 4 financial institution create sql queries stored procedures tables extract data analyze data create executive team dashboards daily visualizations utilize excel pivot tables monitor observations within core finance metadata template analyze core finance gbam americas feeds manual spreadsheet remediation support data stewards review various domain issues vlookups extractions document process improvements enhance data integrity conduct data reviews ensure data quality reasonability data feeds supplied edm generated trend reporting assist reducing number feed gaps environment access excel sharepoint sql server metadata teradata adaptive database analyst 042016 072016 company name city state provided technical support basic development computer applications programs documented technical specifications design redesign complex projects applications analyzed complex computer application problems maintain restore functionality led resolution complex issues escalated needed meet established slas prepared programming specifications completed programming tasks develop basic andor assist development moderately complex computer solutions prepared program test data tests debugs programs using waterfall methodologies updated completed documentation procedures user guides ensure data quality participated testing updating business continuation plan planned analyzed highly complex business requirements environment sql server teradata oracle 11g oracle discoverer microstrategy 931 metadata bmc remedy senior business intelligence analyst 022015 042016 company name city state developed enhanced webi reports universes business objects provided technical support triage database performance reporting related issues reviewed interpret report sql determine data source business logic conducted report requirement gathering sessions project business smes compiled report mapping legacy reports aid change management communication quality assurance tested additional objects universe structure ensure data quality created functional technical specifications according business requirements conducted unit system tests various technical tools including ssas collaborate business smes develop report testing strategy using agile methodologies conducted uat business units quality leaders performed various tasks throughout software development life cycle sdlc environment sql server oracle 11g business objects webi tableau 901 servicenow reporting analyst 102013 022015 company name city state reviewed translated current state business objectcrystal reportsreport buildermsrs reviewed interpreted report sql determine data source business logic conducted report requirement gathering sessions business smes focus groups developed new modify reports msrs bids sql server 2008 r2 2012 compiled report mapping legacy reports aid change management communication designed developed implemented new existing interfaces etl processes using ssis created logical physical data models utilizing erwin developed implemented data warehouse tables views metadata created functional technical specifications according brds created test plans validate adherence business requirements using hp alm qc conducted unit system tests various technical tools including ssas collaborated business smes develop report testing strategy using agile methodologies conducted uat esoms business smes ensure data integrity quality environment erwin esoms sql server 2008r2 sql server 2012 sql ssas ssis ssrs sap bo crystal reports ms office suite ms visual sourcesafe ms visio toad business analyst 042012 092013 company name city state collaborated team members clients gather hrpayroll report requirements created functional technical specifications according brds configured screen layouts dashboards workflows interfaces according hr specifications developed enhanced reports using sap business objects sql plsql oracle integrated developed hr reports sql oracle based erp environments analyzed query performance optimization using ssas analytical tools documented functional specifications procedural documentation hr brds developed enhanced webi reports universes business objects provided technical support triage database performance reporting issues created test plans validate adherence hr business requirements using sql conducted unit system tests ensure data integrity various tools including ssas provided technical guidance direction peers designed developed implemented new existing programs etl processes using ssis environment sap business objects bi visual basic sql server 2005 sql server 2008r2 sql server 2012 vmware odbc sql plsql ssas ssis ssrs ms office suite oracle 10g oracle 11g oracle 11g2 javascript peoplesoft adp kronos etl business analyst 091999 122011 company name city state interrogated data domestic international banks credit unions including fifth third manipulated large financial datasets utilized complex queries data transformations cross departmental collaboration software development subject matter expert sme collaborated team members clients gather document project requirements acted liaison clients technical teams aid golive transition created functional technical specifications according brds created logical physical data models utilizing erwin developed enhanced reports using sap business objects plsql sql oracle generated business reports including matrix parameter reports charts drill functions integrated developed reports sql oracle based erp environments designed conducted technical knowledge transfer sessions various client sites education training bs degree information management systems wayne state university city state information management systems degree accounting wayne county community college mcl distinction city state accounting skills aspnet business objects crystal reports data warehouse dna java javascript sharepoint microstrategy 931 microstrategy oracle discoverer oracle plsql peoplesoft pivot tables sap sas software development spreadsheet sql sql server tableau 901 tableau technical support teradata triage unix visual basic web design,CONSULTANT
consultant career focus business professional acutely focused customer service network building promptly develops vital relationships needed operate succeed sales field manager expertise delivering support services resolving customer complaints seven years experience real estate development also quick study ability easily grasp put application new ideas concepts technologies exceptional organizational communication interpersonal analytical problem resolution skills thrive independent collaborative work environments proficient use computer applications including ms word excel powerpoint access well autocad act summary skills training development employee relations compensation administration performance management strategies human resources audits maintains confidentiality hrms national human resources association homeowners insurance knowledge excellent communicator deadlinedriven marketing sales specialist new program promotion implementation procedure development human resources information systems hris accomplishments experience includes 1000 physical property inspections promoted city counsel liaison fifteen months professional experience consultant may 2011 current company name city state maintain inhouse clients obtain customer referrals continuously build relationships recruited interviewed 3060 applicants per 30 days customize benefit plans individuals company employees based current health financial needs family history budget administer following benefit programs medical dental life accident short longterm disability serve clients supportive service promoted agency products customers person telephone writing explained premiums owed policyholders agents underwriters advised implementation payroll tax systems recruited hired international contract workers advised managers organizational policy matters recommend needed changes query data generate data clients conducted benefits administration benefiteligible employees identified prospective customers using lead generating methods performing average 25 calls per day assisted creation vendor contracts outside vendors responded customer inquiries timely manner advised managers organizational policy matters recommend needed changes link management employees handling questions interpreting administering contracts helping resolve workrelated problems loan consultant developer feb 2009 oct 2014 company name city state adhered federal state compliance guidelines relative retail mortgage lending determined appropriate rate locks issuance disclosures overage underage waivers fee waivers developed close relationships area realtors promoted builders boost referral network assisted seniorlevel credit officers complex loan applications analyzed applicants financial status credit property evaluation determine feasibility granting loan developed tool track monitor personal sales opportunities deals progress finished contracts negotiated contracts coordinate lenders attorneys inspectors diligently reviewed specialty loan portfolio compliance reporting requirements performed daily maintenance loan applicant databaseplanned executed operational audits various business areas using riskbased audit methodology delivered informational sales presentations potential investors build symbiotic client relationships researched banking guidelines statutory requirements stay updated new laws applications generated new accounts implementing effective networking content marketing strategies organized weekly sales reports sales department track product success managed project budget 24 million defined project deliverables monitored status tasks assisted builders developers potential projects scheduling utility assignments txdot issues created financial analysis reports commercial real estate borrowers financial statements lease reviews market research process lead may 2013 jun 2014 company name city state answered employee questions regarding unionization attendance issues resolved issues provides technical sales support assure successful customer integration implementation established company products consistently exceeding monthly individual group metrics conducted new employee orientation foster positive attitude toward organizational objectives directed personnel training labor relations activities answers customer inquiries concerning system software applications provides software development consultation prospective users understands develops delivers systemsapplications solutions customers business information technical educational needs subject matter expert several field applications recommend implement new methods techniques andor procedures analyzes practices procedures data determine answers technical issues project lead various assignments tasks tracked negative communication organization websites blogs developed strategies addressing implemented payroll options temporary contract employees received company employee performance award maintaining record sales achievement 20 growth three months row participated various incentive programs contests designed support achievement production goals international human resource manager apr 2009 mar 2011 company name city state directed personnel training labor relations activities recruited specific roles within departments based budget facilitated recruitment activity global nature requiring knowledge different legislation pay practices opinion government policies procedures upsold addon services existing customers generating incremental revenue 250000 per year verified approved payroll wires manual check request administer quarterend yearend process includes auditing w2s review quarter end year end reports preparing corrected w2s review wage tax registers working vendor ensure tax returns filed correctly responsible assisting 401k internal external audits reconciliation 401k files payroll registers responsible maintaining integrity personnel data 500 – 4800 employees based client processing multistate payrolls weekly biweekly union via adp enterprise ensured processing unemployment compensation partnered payroll vendor ensure accurate timely preparation filing monthly quarterly annual tax reports coordinated international domestic employees including preparation invitation letters confirmation schedule managing logistics program coordinated activities facilitated timely delivery payroll benefits employee relations training development legal compliance services consulted clients evaluated worksite hr services developed implemented delivered service plans capturing clients objectives facilitated applicable training programs developed required business units assisted business units implementing training specific environment prepared sent offer letter employment agreements benefit information visa check list boarding documents new hires provided accurate information erisa reporting verified i9 documentation time hire receipt adviser maintain accurate records conducted quarter i9 reports annual audits worked hris vendor customize system according client needsap ultipro ceridian pay express consulted management staff identify issues problems confronting department offer suggestions human resource development organizational development advised managers organizational policy matters recommend needed changes reviewed contracts appropriateness adherence internal policies regulations identified staff vacancies recruited interviewed selected applicants processed rehires transfers terminations garnishments withholdings managed company tax payments organization 32 million annual revenue worked hr advisors hr representatives establishing consistent hiring practices real estate inspector aug 2006 apr 2009 company name city state coordinated enforcement application various codes ordinances technical specifications assure conformance plans established maintained cooperative relationships representatives community consumer employee public interest groups prepared submitted annual report finances administrative activities city tested soil determine adequacy strength concrete asphalt steel foundations gathered relevant materials bid processes coordinated bidding contract approval advised project manager regarding construction material costs quantity calculations drafted action plans led meetings department executives review project status proposed changes collaborated contractors clients onsite engineer single multifamily projects kept uptodate thorough accurate case files presented agenda items 4 meetings per week •researched evaluated plans specifications drawings •performed investigations prohibited work issued citations correction notices recommendations •ensured housing expenditures complied budgets maintained •worked general public contractors technical professionals ensure city regulations policies procedures adhered understood •drafted rcas monitored costs timescales resources used achieve department city dead lines •developed bid packages rfis required contractors submit project proposals facilitated processing rfis submittal samples among general contractor owner owners consultants assisted public relations media relations crisis communications campaigns •prepared work repair specifications quotes cost analysis construction process managed project budget 42000 per single family project 85 million per multifamily project met clients oneonone determine necessary services make appropriate treatment recommendations collaborated team members identify accomplish hudprogram objectives loan officer apr 2006 feb 2009 company name city state • processed loan applications including reviewing financial information reported determining financial status ability pay created financial analysis reports commercial real estate borrowers financial statements lease reviews market research generated 6080 leads weekly produced 24 million net sales volume average month • ensured loan requests within policy procedure guideline properly prepared documented approved adhered federal state compliance guidelines relative retail mortgage lending researched insurance information flood certificates • prepared promissory notes repayment schedules support documents required federal regulations • counseled loan applicants recipients regarding diversity loans available • prepared assisted preparation reports determined appropriate rate locks issuance disclosures overage underage waivers fee waivers complied regulatory requirements including bank secrecy act antimoney laundering ofac usa patriot act privacy act community reinvestment act reviewed 40 financial statements week built knowledge latest banking products services home buyer programs fha va payment assistance advanced user calyx sales management software generating pipeline account reports weekly education certification human resource 2104 rice university susan b glasscock city state usa professional human resources phr certificate certification mortgage 2003 champions school real estate city state usa bachelor science civil environmental engineering 1999 rutgers university city state usa professional affiliations shmr,CONSULTANT
graphic designer summary highly creative multitalented graphic designer 14 years multimedia graphic design highlights corporate design advanced typography knowledge strong design sense conceptual thinker time management creative artistic selfmotivated professional social media marketing experience 012014 092015 graphic designer company name city state create visual print materials broad range customers includes business cards logos banners mailers etc work closely clients initial design end product work multiple vendors print industry base knowledge print press operations 012011 092015 owner graphic artist company name city state manage maintain website numerous social media sites create 2d 3d art works concept completion develop design concepts using graphic design complete 3d projects organize maintain inventory shipping coordinate facilitate meetings united states international clients 012006 012011 senior graphic designer company name city state created print materials advertising large event signage developed design concepts team designers ensured quality consistency designs worked closely upper management various branding design projects worked closely federateds print shop local printing agencies education 2001 aa visual communications brown college city state skills expert knowledge following software programs adobe creative suite htmlcss adobe acrobat adobe illustrator adobe photoshop adobe indesign corel applications publisher word excel powerpoint flash,DESIGNER
senior finance manager summary highly driven finance professional 8 years progressive experience advertising entertainment industry extremely proficient managing monthend quarterend yearend deadlines highlights staff managementdevelopment balance sheet reconciliations process improvement managing audit requests financial reporting cash flow analysis budget development excellent research financial analysis abilities microsoft excel microsoft word microsoft powerpoint experience sap r3bw maconomy business objects jd edwards experience senior finance manager january 2015 january 2016 company name supervise media finance production client finance accounts payable accounts receivable departments manage monthly accounting close consolidation monthly reports manage monthly accounting close efficiently accurately prepare monthly financial statements balance sheet pl cash flow variance analysis company analyze intercompany transactions oversee monthly reconciliations provide weekly cash flow projections cfo manage cash balances dir treasury manage internal external audits ensure good effective internal controls place assist establishing accounting operational policiesprocedures well consistent reporting department assist leading implementation maconomy system across office includes training streamlining policies review post entities journal entries ensuring completeness accuracy ensure monthly balance sheet reconciliations completed reconciling items addressed resolved coordinate serve primary contact companys external auditors ensuring accounting transactions complete accurate prior external audits manage internal external audits ensure good effective internal controls place provide timely reporting department heads upper management ogilvy public relations client finance manager january 2015 january 2015 manage billing function west region prepare provide weekly revenue trending analysis account teams prepare monthly staff utilizationprojections reports senior account leads assist account teams new vendor setup vendor invoice processing purchase order setup primary point contact ap inquiries conduct timesheet audits follow staff submitting approving weekly timesheets provide ad hoc reports analysis account finance teams senior financial analyst january 2012 january 2015 company name validated approved forecast rate assumptions provided global procurement team prepared weekly market commodity report validated market rates used manufacturing plants prepared analyzed monthly zinc actuals report analyzed monthend results quarterly yearly forecasts prepared presentation decks forecast meetings prepared ad hoc reports requested senior managers executive teams senior financial analyst january 2008 january 2012 company name performed revenue analysis cost analysis utilization analysis monthly basis provide reports finance director cfo analyzed financial results forecast prior year results measure current performance reported monthly year date figures corporate office prepared journal entries schedules monthly close processed invoices expense reports review purchase orders ensure line corporate policies processed manage intercompany invoices billings prepared reconciled accrual deferral schedules monthly basis managed implemented internal controls within different departments agency supported annual audit process preparing necessary schedules education masters business administration auditing fraud examination december 2011 argosy university city state auditing fraud examination fraud examination theories methods fraud auditing financial analysis internal auditing control management legal aspects fraud investigation expert testimony bachelor science corporate finance advertising promotion strategy may 2006 university southern california city state corporate finance advertising promotion strategy skills accounting accounts payable accounts receivable accrual ad ap agency auditing balance sheet billing billings budget development business objects cash flow analysis cash flow cash flow projections cost analysis client expense reports external audits finance financial financial analysis financial reporting financial statements internal auditing invoice processing jd edwards legal director managing market meetings microsoft excel office microsoft powerpoint microsoft word policies process improvement procurement reconciling reporting research sap r3 staff managementdevelopment treasury variance analysis,FINANCE
information technology manager summary dedicated manager wellversed analyzing mitigating risk finding costeffective solutions excels boosting performance productivity establishing realistic goals enforcing deadlines highlights operations management project tracking performance criteria tracking waterfall framework scrum methodology enterprise platforms salary structurecompensation analysis calm pressure compensationbenefits administration staff development client communication experience information technology manager 032013 current company name city state managed fourperson local team allocating resources ongoing projects enforcing deadlines drove business kpis rapid iteration customerfacing product features leveraged indepth understanding endtoend customer experience identify pain points latent customer needs collaborated global team resolve support cases build maintain staff five terminate cause one employee create audit processes interlocking teams adjust required manage travel budget staff onsite visits ownership saas customers north america canada australia defined project deliverables monitored status tasks executed proof concept implementations validate product feasibility administrator 062011 032013 company name city state designed delivered mission critical infrastructure ensure highest levels availability performance security maintained security backup redundancy strategies ownership infrastructure clientserver management chicago houston montreal sydney collected analyzed reported program metrics including product technical performance measures key performance parameters manage north america production data center saas disaster recovery applications deploy manage vmware architecture monitor created automatic actions related hardware web servers engineered infrastructure reliable wan lan connectivity active directory group policy configuration deployment provided client support production sql administration deployed 30 nec phones support nec pbx responsible purchasing product recommendations network administrator 022010 052011 company name city state tested configured deployed windows 7 operating system acronis snap deploy deployed tested microsoft exchange 2010 vmware administered sql 2005 database run dentrix dexis software configuration implementation group policies information technology consultant 102008 052011 company name city state managed provided security administrative support paine wetzel oncor international northridge group rent realty northwestern dental center supported microsoft windows 2003 xp vista mac operating systems responsible purchase decisions provide best end point security solutions obtained milestone advanced certified partner video surveillance network administrator 102008 052011 company name city state installed configured lan windows xp windows vista clients administration microsoft active directory administration microsoft exchange 2003 systems including backup recovery deploy symantec endpoint security solutions implemented disaster recovery managed multiple desktop applications microsoft office adobe acrobat act administration intranet network administrator 102008 122009 company name city state provided onsite technical support windows 2003 2008 servers workstations laptops blackberries iphones migrated exchange 2007 scr exchange 2003 powershell das managed windows server 2008 windows 7 college education computer technician 072006 062008 company name city state performed pc mac hardware software configurations troubleshot general novell client issues installed maintained peripherals built images used symantec ghost education master science business information technology 2018 depaul university city state bachelor science network communications management 2009 devry university city state skills active directory administrative support adobe acrobat architect backup budget clientserver hardware concept client clients client support das database disaster recovery ghost lan laptops mac hardware mac exchange microsoft exchange microsoft exchange 2003 microsoft office windows 7 windows microsoft windows 2003 windows xp nec novell operating systems operating system pbx peripherals policies processes purchasing servers sla sql symantec technical support phones video vista web servers wan windows server,INFORMATION-TECHNOLOGY
construction worker highlights highly motivated dependable ethical honest dedicated hard working experience company name may 2014 may 2014 construction worker city state performed demolition work taking rooms cleaning getting ready remodeled company name may 2013 august 2013 assembly line painter city state paint shop assembly line ez go retrieve parts paint shop take assembly line company name april 2012 august 2012 bus washer city state start date end date education stetson university 2016 bachelor science international business city state us skills assembly paint shop,CONSTRUCTION
public relations intern summary ambitious servicedriven student looking apply education experience job sports management areas proficiency include communication skills people skills skills strong work ethic selfmotivated data analysis empathetic listener communication skills foreign language experience public relations intern may 2017 august 2017 company name city state established maintained cooperative relationships representatives community consumer employee public interest groups targeted specific clientele identify trends developments might influence pr decisions strategies successfully aided establishment new upcoming franchise sales associate may 2013 may 2014 company name city state completed cleaning stocking organizing tasks assigned sales area maintained knowledge current sales promotions policies regarding payment exchanges security practices provided elevated customer experience generate loyal clientele counselor june 2011 june 2014 company name city state identified signs emotional developmental problems young students referred residents families community resources improve wellbeing quality life educated families community members domestic violence molded kids leaders education training bachelor arts communication current sports management texas university city state communication current 3481 sports management interests volunteer special olympics october 2015 officiated teams collaborated different families managed scoreboard community relations volunteer texas rangers triple play gala event summer 2016 handled auction items organized seating arrangements assigned various jobs people advertised event consulted players tended needs leadership positions public relations decorations committee delta delta delta fall 2015currentassisted organizing st jude philanthropy events contacted different companies supplies promoted upcoming events chapter development intramural chair delta delta delta fall 2016currentuphold obligations membership participate officer training transition activities skills strong communication skills clientele organizing people skills policies public speaker quality sales selfmotivated activities honors national honors society leadership success member delta delta delta professional summary personable student works diligently building effective relationships clients staff members highly deadlinedriven motivated detailoriented flexible versatile proficient maintaining sense humor pressure additional information volunteerservice experience volunteer special olympics october 2015 officiated teams collaborated different families managed scoreboard community relations volunteer texas rangers triple play gala event summer 2016 handled auction items organized seating arrangements assigned various jobs people advertised event consulted players tended needs leadership positions public relations decorations committee delta delta delta fall 2015currentassisted organizing st jude philanthropy events contacted different companies supplies promoted upcoming events chapter development intramural chair delta delta delta fall 2016currentuphold obligations membership participate officer training transition activities,PUBLIC-RELATIONS
senior accountant experience company name june 2011 current senior accountant city state prepare quarterly annual financial statements 17 multifamily communities distribution investors financial institutions reconcile account activity income statement balance sheet including cash fixed assets derivatives equity property debt coordinate review work external audit firms initiate capital calls distributions investors manage budgets construction loan activity approximately 100000000 active construction projects fl md company name march 2010 june 2011 associate fund controller city state performed quarterly annual close procedures msref morgan stanley real estate funds 6i largest international real estate investment fund date 8 billion partnership assets draft financial statements distributed directly fund investors lead quarterly management fee process performing work draft approximately 14000000 bills fund partners develop work plan ensure deadlines met test results delegate work fund controllers perform detailed review work lead msref 6i initiative implement reinvestment proceeds rop methodology reallocate approximately 120000000 cash todate amongst investments deficient cash balances cover contributions expenses write formulas analyze cash movement microsoft excel assist four information technology vice presidents programming partner capital sub ledger system calculate movement test results wrote standard operating procedures memo rop train team members company name june 2007 march 2010 advisory forensic audit associate city state performed research locate red flags numerous potential fraudulent mortgages one largest bank failures us history developed writing skills drafting forty memorandums summarized potential fraud loans presented multiple agencies government wrote thirtyfive page corporate intelligence narrative explaining personal professional relationships individual investigation tasks assisted fbi arresting individual suspected orchestrating two billion dollar mortgage fraud scheme performed substantive test work analytical procedures testing controls multiple audit clients including leading sales inventory test work international company approximately one billion annual sales audited cash receivables investments inventory payables property debt equity revenue cost goods sold expenses analyzed audit clients major accounting processes identified control weaknesses recommended solutions improvements worked multiple phases including fraud investigations data analytics high profile engagement involving largest natural disaster relief fund united states history first analyze discuss research series fraud allegations received anonymous telephone hotline lead new lasting client relationship federal government analyzed series bank accounts owned twenty customers large domestic bank determine amount funds stolen trace illicit transfers made bank employee account multimillion dollar fraud scheme august 2006 may 2007 accounting tutor sole proprietorship city state held private sessions teach financial accounting 25 individual client needs wrote practice questions resulted grade improvement amongst clients including one increased exam performance 35 percentage points sessions education emory university goizueta business school 5 2007 bachelor business administration accounting city state gpa gpa 36340 gpa 37740 accounting gpa 36340 gpa 37740 interests fulton county casa board directors member treasurer plan fund raisers review budget financial statements supervise casa staff notforprofit organization trains volunteers mentor children pulled homes fulton county court system abuse neglect cpa hold active georgia license scored 87 93 possible 99 four sections cpa exam cfe certified fraud examiner skills accounting balance sheet budgets client clients derivatives drafting equity financial financial accounting financial statements fixed assets funds government information technology inventory investments ledger microsoft excel natural page payables processes programming real estate research sales scheme telephone writing skills additional information community service certifications awards fulton county casa board directors member treasurer plan fund raisers review budget financial statements supervise casa staff notforprofit organization trains volunteers mentor children pulled homes fulton county court system abuse neglect cpa hold active georgia license scored 87 93 possible 99 four sections cpa exam cfe certified fraud examiner requires passing four exams two years work experience preventing detecting fraud recipient 2007 john r jones accounting award given annually vote emory university professors recognize top performing senior year student academia community involvement character recipient 2006 ben pius award awarded emory professors recognize exceptional achievements highest performing junior year accounting student emory university,ACCOUNTANT
tax collector officer professional summary entrepreneurial marketing officer passionate building productive relationships clients partners team members new customer acquisition expert emphasizes mix online offline marketing strategies core qualifications corporate presentation publicity press release customer service media event planning speeches editing social media marketing media strategy business planning strong management skills market analysis marketing communications leadership customer relationship advertising writing power point project management microsoft word marketing strategies excel business development retailing persuasive communication staffing corporate communications ethics internet pc widows 2000 xp vista windows 8 operating system office word excel powerpoint publisher outlook mac ios pages numbers keynote photoshop facebook twitter instagram email fluent english spanish articulate public speaker media relations strategic media placement interactive marketing channel strategy brand development new customer acquisition stakeholder relations experience 012013 012016 tax collector officer company name collect distribute local property taxes behalf state fund vital services schools roads cities parks selected accomplishments certificated collector photo enforcement system maintained highest level quality control ensure staff members took best possible corrective actions base proven collections methods director renace homeless shelter 2012 2013 municipality yauco establish alliances nonprofit organization balance budget organization supervise direction organization including strategies policies selected accomplishments prevent individuals familys becoming homeless increase homeless outreach project 80 able provide high standards financial control 60 member coalition homeless people puerto rico launched campaign favor homeless people 1 012010 012012 public relations officer company name city state municipality yauco developing implementing communication strategies organization advising management communication issues strategies coordinated monthly quarterly marketing community events jobs fairs health fairs selected accomplishments establish alliance twelve community boards maintained relationships wit media sources including journalists news persons wrote distributed community news letter help promote events district office puerto rico congress united states 082007 122007 communication officer company name city state manage internal external communication including social media creating executing communications strategies selected accomplishments implemented strategies develop innovating communication tools media monitoring clipping establish strategy achieve goal 082003 052009 journalist company name city state analyze collect information various modes personal interviews news briefings prepare news reports prepare reports keep public informed daily happenings coordinate news editor fellow reporters develop story ideas report writing maintain relations news sources daily basis develop story ideas compile appropriate reports selected accomplishments maintain excellent working relationship production crew producers produce sport section one year 2 accomplishments initiated public relations campaign nonprofit tight budget promoted lead anchor twelve months catholic news tv education 2016 business administration marketing pontifical catholic university city state puerto rico business administration marketing 2008 bba radio communication pontifical catholic university city state puerto rico radio communication skills photoshop advertising balance budget business development business planning conferences corporate communications customer service direction editing editor email event planning financial control leadership mac director management skills market analysis marketing strategies marketing marketing communications excel office outlook powerpoint power point publisher windows 8 2000 word microsoft word operating system organizing persuasive policies press project management publicity quality control report writing speeches staffing strategy taxes vista additional information profesional organizations president 20062008 communications student organization catholic university president responsibility managing budge create leaders future establish innovation give new direction organization coordinated academic conferences raising awareness social responsibility,PUBLIC-RELATIONS
student finance consultant summary customer service oriented individual relevant work experience integrity looking career within accounting industry four years work experience within student finance excellent communication skills including listening telephone written interpersonal indepth knowledge financial aid financial analyst account management policies procedures experience working internal external auditors auditing accounting regulatory compliance projects core strengths strong ability communicate explain convince careful attention detail data entry skills math analytical skills knowledge basic accounting auditing principles billing invoicing account reconciliation intermediate level computer skills accomplishments bringing student default rate omnitech institute confirming updating contact information every active student become inactive researched resolved billing problems previously missed audits maintained accurate student account files spreadsheets without error experience student finance consultant july 2014 current company name city state provided information advice assistance regarding various types financial aid available students analyzed student applications determined eligibility financial aid performs duties areas compliance reconciliation professional judgment satisfactory academic progress collect documents manage maintain accurate student files without error performed heavy customer contact regarding past due delinquent account balances prepare billing statements informed current former students financial obligations options outside title iv audit student files resolve concerns discrepancies matters related assigned financial accounts responsible managing multiple tasks timesensitive work environment faxing filing data entry scanning financial aid reporting analyst june 2013 june 2014 company name city state conduct research analysis student financial data refunding title iv non title iv overpayments ineligible funds accurately forecast assess financial needs students ensure financial assistance meets education goals plan monitor review student progress course completion evaluating results financial aid eligibility review financial aid andor loan applications according institution guidelines minimize correct funding team work school home office administrators ensure student credit balances resolved accurately efficiently consistently demonstrate general knowledge company guidelines processes practices procedures financial aid officerstudent accounts september 2009 november 2012 company name city state provided information advice assistance regarding various types financial aid available students analyzed student applications determined eligibility financial aid managed large paperwork caseloads complete manage maintain completed accurate student files without error followed students graduation inactive student status ensure financial aid eligibity informed current former students financial obligations options outside title iv teamwork internal external auditors auditing accounting regulatory compliance projects prepare billing statements informed current former students financial obligations options outside title iv prepare process payment transactions faxing filing data entry scanning assistant store manager august 2007 september 2009 company name city state assisted store manager daily operation store occasionally assuming store responsibility absence managed maintained full staff sales floor stock room overnight associates ensured provision customer service sales floor training scheduling interviews payroll cash handling bank deposits cash drawer management front desk receptionist january 2007 august 2007 company name city state greet guests patrons arrive handle guest checkins checkouts appropriately operate hotel switchboard take calls provide information transfer calls provide guests room keys call bellboys provide guests directions around hotel balance cash end shift generate accounting reports benefit next shift professional work references available upon request education microsoft office suite course completion certificate 2015 atlanta metropolitan college bachelors arts communications 2006 clark atlanta university communications skills academic accounting auditing balance billing cash handling credit customer service data entry faxing filing financial funds home office managing microsoft office suite next payroll processes progress research sales scanning scheduling switchboard teamwork team work,FINANCE
director pipeline operations executive profile innovative executive operations director solid experience managing levels multiple projects including budgeting administration skill highlights project management planning leadershipcommunication skills business operations organization budget administration negotiations public relations quality control project development change implementation project estimating new business development report matrix development customeroriented operations management core accomplishments project management initiated several capital expansion projects resulted achieving projects completed time budget operations management managed pipeline operations including field operations engineering handled functions related new customer interconnects instituted new processes operational management staff development reorganized hired mentored staff manage projects launched wellreceived program professional development newly created departments nonunion union staff mentored coached employees resulting significant increase productivity professional experience september 2011 current company name city state director pipeline operations strengthened companys business leading implementation reorganized processes including gas control engineering design project management pipeline compression systems integrity management facility optimization pipeline fuel process functions directs ensures attainment obligations customers system reliability safe operations system efficiency spearheaded directed procurement indirect employees contractors engaged operation maintenance natural gas facilities related equipment across varied work locations headed operation focus safety compliance reliability efficiency cost management innovation working together manage construction om activities ensure company procedures followed compliance maintained relative applicable local state federal regulatory requirements successfully built operated several new interconnects total new capacity overall system 1120000mdthd period 3 years projects built time budget successfully implemented built operated two new expansion compressor stations 2013 2014 total hp 28300 facility built time budget 883m even though built winter construction time lines among challenges total new system capacity 317500mdtd realized developed network modeling protocol including roll validation former modeling work enabled expand modeling capabilities including operational modeling gas control utilize real time scenarios ensure pipelines reliability lead improvement multiyear contract agreements various partner entities operate pipeline system including engineering operations commercial legal ehs project management row service developed new capital om budgeting process ensure accountability operations project management groups projects developed managed helped achieve 95 success rate projects budget within 2 years average 25 budget success rate began worked executive team development five year business plan ensure sustained financial growth developing expansion scenarios pipeline system would help sustain said growth 2020 three viable expansion projects various stages moving forward one approved ferc prefiling process may 2015 capital outlay estimate 398m january 2010 september 2011 company name city state senior project manager provided lead development team project managers procurement environmental staff engineers deliver results variety clients identify propose develop scope close manage engineering andor construction projects conception closeout introduced comprehensive business development plan attract new clients proactively build sustain relationships targeted clients negotiated worked several confidential clients work difficult permitting processes ferc federal state environmental agencies december 2007 january 2010 company name city state construction project manager provided senior level lead management oversight phases construction projects coordinate guide contractors material equipment develop costeffective plan schedule completion projects following logical pattern utilization resources selected coordinated work contractors working various phases project monitored performance contractors review approve architectural engineering drawings make sure specifications regulations followed implemented managed proper administration construction contracts obtain necessary permits licenses supervise mentored assistant managers engineers support staff manage environmental safety matrixes met report president owners progress necessary modifications plans successfully took projects previous management achieved build commission two new expansion compressor stations station addition cooling facilities another two separate expansion projects total hp installed 27900 facilities built time budget 1082m january 1989 december 2007 company name city state engineering operations construction leader employed several managerial roles including following leader construction supervise daily operations accordance job specification customer requirements handoff business development sales work engineering develop projects including estimate design monitor progress crew satisfactory job completion achieved construction progress aligned overall project schedule cost estimate prepare reports customers management interview hire union employees custom contractors train evaluate appraise employee performance damage prevention leader managed mentored lead operations group performs underground facility locating leak detection assured company followed state statutes federal state laws related underground facility protection compliance analyzed classify rate risks exposures damage expectancies lead investigator damage claims train others developed processes procedures including training certifications managed planning assign direct work subordinate employees engaged various aspects work supervisor engineering managed work related design survey estimating costs capital om projects short longterm planning relating companys infrastructure supervises crew employees including engineering technicians design engineertechnologists prepare designs specifications cost estimates construction reconstruction projects prepare tender contract documents administration contract work review subdivision applications site servicing plans building applications etc new business development leadership roles included emergency standby various operational situations emergencies organized lead newly formed safety committee committee president included executive union management meet monthly discuss key safety risk management issues set plans continual improvement areas including compliance federal occupational safety health laws standards helped develop comprehensive public relations program better relations various municipalities company served developed implemented division companywide damage prevention program improve activities reduce locator error facility damage excavation reduced division locator error 6 0 error rate two years maintained 0 locator error rate 2 additional years involved developed implemented companywide process streamline new customer main service installation customer connection sales department final installation meter flow gas customer reduced time first customer inquiry turning meter average 68 days average 31 days developed estimation tool estimating new replacement mains services using method using cost per foot construction location matrix reducing need tm project estimation streamlining contractor costs bid process education 1998 cambridge college certificate negotiation conflict resolution graduate level certificate negotiation conflict resolution cambridge college 1998 awards 1998 cambridge college master education integrated studies management master education med integrated studies management cambridge college 1998 1986 porter chester institute design technology architectural civil design technology porter chester institute 19851986 skills project management operational restructure change quality management departmental operations management eagle scout,CONSTRUCTION
accountant summary financial accountant specializing financial planning reporting analysis private public sectorswellinformed accountant adept supplying quick responses financial inquiries internal management potential clientscreative accountant equipped broad knowledge concepts strategies yield best possible financial outcomes highlights periodic financial reporting expert invoice coding familiarity strong communication skills general ledger accounting skills complex problem solving account reconciliation expert experience accountant july 2012 october 2015 company name city state worked shantilal gala company nairobi kenya audit firm since 2nd july 2012 employed accountant firm maintained accounts receivable documentation electronically paper processed bank reconciliations financial reports verify practice p weekly monthly increased efficiency alleviated work loads creating new excel financial recording system collaborated extensively auditors preliminary yearend audit processes entered weekly sales customer count sheets review management processed payroll electronic deposits employee pay adjustments collaborated extensively auditors preliminary yearend audit processes education select one bachelor arts business studies 2014 university greenwich city kenya completed bachelors degree business arts ba honors business studies achieving second upper class honors units included academic session 20122013 follows managing strategy involves formulation implementation major goals initiatives taken companys top management behalf owners based consideration resources assessment internal external environments organization competes international business management involves understanding international career various industries todays world revolves around business networking global scale recognising opportunities creating international business management brings one step closer success international level units included academic session 20132014 follows small business development involves process corporations partnership become sole proprietors kind developments common many countries depending economic system operation ppd3 thematic independent study research critical thinking skills personal professional development ppd 2 build upon research proposals unit helped understand intricate relationship theory practice improved selfmanagement terms time planning behaviour motivation association business executive business 2013 oshwal college city kenya completed association business executive associate levels units follows certificate business level 3 includes following units introduction business introduction quantitative methods introduction accounting introduction business communication diploma business management higher level 5 includes following units human resource management managerial accounting marketing policy planning communication organisational behaviour business environment economic principles application business financial accounting quantitative methods business management diploma business management graduate level 6 includes following units corporate finance corporate strategy planning international business case study managing organisation strategic marketing management interests associate member association business executives disciplined girl 20072008 outstanding performance class monitor 2009 participated expedition camp awarded westlands scouts local association 2009 extracurricular awarded outstanding performance prize day variety show 2009 awarded reaching national finals kenya music festival 2007 professional ramp model worn exhibited clothes international local designers personal information place birth nairobi kenya date birth 23rd may 1993 present resident nairobi kenya sex female status single hobbies traveling hiking reading additional information leadership associate member association business executives disciplined girl 20072008 outstanding performance class monitor 2009 participated expedition camp awarded westlands scouts local association 2009 extracurricular awarded outstanding performance prize day variety show 2009 awarded reaching national finals kenya music festival 2007 professional ramp model worn exhibited clothes international local designers skills organization managing responsibilities particular manner keeping track responsibilities time management good timemanagement skills go handinhand strong organizational capabilities budgeting time give allowance managing work efficiently adaptability always best adapt quickly easily way understanding procedures planning everything mind work allocated communication allows interact best colleagues clients receive best feedback side completing conversation,ACCOUNTANT
lecturer chef instructor researcher recruiter professional profile goaldriven food service manager dietitian culinary professional specializing quick paced highvolume operations team building systems improvement eager offer 15 years experience towards maximizing productivity profitability highlights 6 years dynamic lluh training employment multiunit manager 200020000 daily meals national international director 100 employees 500 independent contractors extensive experience managing audits excellent communicator adept computer skills recipe modification specialist zerobased budget management accomplishments experienced operations director executive management 500 national international sales agent grew portfolio start 12 million monthly processing volume experienced food service manager cbs studios multiunit singleunit manager marriott concepts including bobs big boy alleys restaurants burger king participation driven grew participation cbs studios expanding audience services increasing readymade redesigned customer flow increase speed service compliance committed provided menu compliance policies food allergies choc hospital casa colina hospital drew upon best practices well emerging evidence recipe modification specialist established compliant menus recipes kidney patients kaiser hospital include culturally relevant options farmer focused connected cal poly harvest taste farm store providing student opportunities nutritional education cooking demonstrations supported locally grown incorporating rialto farmer adams acres rialto unified school district dedicated professional regularly attend conferences include childhood obesity conference california dietetics conference foods nutrition conference expo experimental biology professional memberships academy nutrition dietetics california dietetics association inland district dietetic association school nutrition services dietetic practice group school nutrition association professional experience 012013 current lecturer chef instructor researcher recruiter company name city state created sustainable clinical nutrition resources patient care provided engaging lectures integrating nutrition foods earning highest peer evaluation integrated affordable health care act clinical impacts resources throughout lecture series provided dynamic cooking shows lluh audiences 20500 compliant protocol 022012 current professor biology nutrition department company name city state constructed dynamic nutrition curriculumsyllabus consistent department standards tailored unique classroom activities enhance comprehension participation well foster communication created fluid engaging classroom instruction centered around cuttingedge presentations authored support assigned textbook current evidencebased practices guidelines 092010 current nutritionchef consultant company name state claremont usd crafted signature recipes edible gardens presented recipes open house press parents children provided nutritional instruction teachers grades 612 support wellness policies authored nutrition services newsletter distributed campus wide rialto usd selected teach k12 teachers projectbased learning 3 year continuum fields nutrition foods health integrated leading edge science technology crowd mapping windshield survey farm table resulted five unique lesson plans average reviews collaborating city rialto healthy rialto rusd staff bring gis mapping district mutual benefit fontana usd created highenergy televised food demonstration increase salad bar participation grand opening uniquely crafted carrot smoothies resulted nearly 100 participation salad bar san bernardino city usd partnered sachs clinic provide cooking classes victoria elementary bilingual audience coordinated fluid engaging evening instruction resulted participation parents students created culturally relevant recipes nutrientrich profiles 062006 082009 chef instructornutritionist company name city state created interactive curricula uniquely tailored children ages 416 include farmtotable cooking synchronized specialty programs accommodated food allergies ensuring accessibility restructured banquet services 300 performance night visitors education 2011 master public health nutrition loma linda university city state 92354 2009 bachelor science human nutrition california state polytechnic university city 2006 associate science culinary arts le cordon bleu city state credentials certificates registered dietitian 1023289 servsafe management 11458213 additional information community connector founded largest communitybased public safety organization well regarded throughout region recognized senator carol liu 2014 women mean business award chief police paul cooper city claremont 2013 community hero la county fair award,CHEF
consultant summary hardworking entrylevel office assistant looking apply education experience job administration customer serviceoriented administrative assistant skilled greeting patients scheduling appointments preparing patient charts highlights microsoft word excel powerpoint detail oriented planningcoordinating team leadership professional demeanor customer service customer satisfaction critical thinker excellent research skills accomplishments experience company name january 2010 current consultant city state promote products plan execute home parties educate customers product demonstration recruit consultants help customers individual orders conduct online parties maintain personal tupperware website leadership business accounting skills consulted company name june 2008 january 2015 caregiver city state assisted adequate nutrition fluid intake planned prepared served meals snacks according prescribed diets provided transportation assistance companionship clients cleaned organized patients living quarters performed household tasks laundry dusting washing dishes vacuuming positioned residents comfort prevent skin pressure problems assisted transferring residents wheelchairs adaptive equipment provided personal nursing care pre postoperative situations tended patients chronic illnesses assisted adls sensitive needs geriatric patients comforted patients provided reassurance encouragement company name october 2010 april 2011 customer service associate city state maintained uptodate knowledge store policies regarding payments returns exchanges prevented store losses using awareness attention detail integrity crosstrained provided backup customer service representatives needed worked team member performing cashier duties product assistance cleaning expressed appreciation invited customers return store assisted customers store product complaints responsible ringing customers timely manner guaranteeing high level customer service recommended selected helped locate merchandise based customer needs desires communicated merchandise needs issues appropriate supervisors performed store opening duties including counting cash drawers checking equipment proper functioning organized store returning merchandise proper place replenished merchandise shelves items stockroom took special orders person phone generate dollar amount additional revenue processed merchandise returns exchanges company name march 2006 june 2010 day care provider city state organized activities developed childrens physical emotional social growth made nutritious snacks meals children established maintained safe play environment children monitored childrens play activities verify safety wellness taught children personal care behaviors including toilet training feeding stayed current toy childrelated recalls safety warnings continually encouraged children understanding patient others coordinated field trips local parks fire stations zoos monitored educational progress keeping detailed individual charts files 28 years infant care experience instructed children health personal habits including eating resting toilet habits carefully supervised children play area encouraged curiosity exploration problemsolving ageappropriate playtime activities conducted phone interviews parents clearly communicated children developmentally appropriate way redirected children encourage safe positive behaviors created daily lesson plans activities physically verbally interacted children throughout day used clear communication professionalism develop constructive relationships families used readaloud time alphabet games promote early literacy prepared served cleaned daily meals children monitored supply material inventory maintained safe clean constantly supervised play environment sanitized toys play areas daily reported health concerns posted health warnings case illness company name june 2002 february 2006 seamstress city state cut fabric sewed patterns drapes upholstery window treatments carried industrial size bolts fabric operated various type sewing machines occasion supervised department leadsupervisor absent operated 2 way radio helped achieve company goals supporting production workers troubleshooted problems equipment devices products company name september 2001 may 2003 cookserver city state handled raw seafood prepared served food customers using knives grill fryer crockpot microwave accepted payment customers made change necessary assisted coworkers cleaned maintained beverage area display cases equipment order transaction area cleaned prepared various foods cooking serving cleaned bars work areas tables cleaned spilled food drink broken dishes removed empty bottles trash executed various kitchen stations assisted meat fish saute pantry greeted guests sat tables waiting areas inspected dining serving areas ensure cleanliness proper setup kept drink stations clean ready service loaded dishwashers handwashed items pots pans knives performed dishwasher duties performed serving cleaning stocking duties establishments prepared dishes following recipe verbal instructions prepared food items sandwiches salads soups beverages stocked supplies serving stations cupboards refrigerators salad bars stored clean equipment utensils used food handling standards washed peeled cut seeded fruits vegetables completed closing duties including restocking items closing cash drawer checked deliveries signed products received company name december 1998 april 2002 nail technician city state owned operated nail salon performed manicuringpedicuring services clients managed business operations nail salon firm billing client contact database supplies stock educated clients nail care tips follow visits responded customer inquiries friendly professional manner greeted guests assisted requests special services showed appreciation resort guests thanking business organized salon paperwork office files monitored tracked salon product contracts deliveries worked flexible schedule accommodate salon needs education university phoenix jun 2014 associates general studies healthcare administration city state health information administration coursework oakridge sr high jun 1982 city state springfield college beauty dec 1998 post secondary coursework general studies minor accountingbusiness city state nail technician training degree city state lane community college high school diplomaged general city state us general skills cash handling shipping receiving professional friendly careful active listenermultitasking 10key active learning calendaring customer needs customer service data entry documentation email filing scheduling telephone skills time management travel arrangements travel booking travel planning typing microsoft excel microsoft powerpoint microsoft word,CONSULTANT
industrial engineering intern summary seeking full time position apply technical knowledge skills continuous improvement 26 months experience lean manufacturing production planning supply chain management excellent computer analytical skills highlights application software ms office minitab powerpoint excel solid works autocad pro e database ms access sap programming java c c visual basic r python accomplishments quality control implementing pdca cycle improving image quality smartphone camera implementing dmaic cycle improving quality issues related cosmetic damages scratches bent dent etc using control charts z transformation metrics measurements time study process mapping jit work sampling activities intro statistics data analysis using normal exponential distribution simple multi linear regression project management project planning analysis scheduling using cpm pert analysis production inventory control develop assembly chart process flow layout subway jit facility planning designing planning picking process rack arrangement shipping receiving locations planning warehouse process analyzing previous order quantity records developing new process warehouse maximum utilization assets meet required shipping demand peek session underwater robot worked iitbombay workshop make underwater robot robot assembled using sensors switches motors maneuvering robot technical papers inventory management risk pooling presented centralized decentralized distribution system affects safety stock service level overhead cost customer lead time transportation cost single minute exchange die concept explained changeovers bad change times could reduced changeover process mapped experience industrial engineering intern may 2015 january 2016 company name city state conduct time study perform analysis data determine hourly production scheduling non value adding activities reduce cycle time 32 lead time 48 line balancing achieve required takt time reduce work process wip inventory implement lean manufacturing kaizen 5s documentation kanban card process continues improvement reduce waste inventory nonvalue adding activity improve productivity developed material picking charts determines exact quantity items picked thereby enhancing material picking operations scheduling material required production manage inventory raw material writing standard operating procedure sop various process entire plant ergonomic designing work cell improve efficiency workers junior engineer july 2013 june 2014 company name city managed assembly line traction induction motors siemens responsible supervising 4 inspectors 24 team members assembly department responsible generating production schedule process planning necessary changes based customer priority orders responsible safety everyone plant forecasting risk data analysis provide strategyplanning lean manufacturing practices within plant participate monthly cost team projects process improvement projects assign crosstraining projects kaizen projects team members manage quality day day production labor efficiency intern november 2012 may 2013 company name city developed inspection process motor accessories designed tools gauges fixture autocad proe required managed outsourced manufacturing necessary tools gauges fixtures maintain gauge calibration database managed calibration schedule outside vendors inhouse calibration group worked pm qm modules sap r3 enter retrieve data awareness iso 90012008 iso 14001ems integrated management system ims hazard identification risk awareness hira documents shop floor education masters science industrial engineering production inventory management may 2016 university texas city united states gpa gpa 35 industrial engineering gpa 35 production inventory management bachelor engineering production engineering manufacturing planning supply chain july 2013 mumbai university india gpa gpa 35 production engineering gpa 35 manufacturing planning supply chain skills autocad c c calibration charts data analysis database designing documentation forecasting ims inspection inventory iso iso 9001 java lean manufacturing ms access excel ms office powerpoint minitab process improvement programming python quality safety sap sap r3 scheduling siemens solid works sop strategyplanning supervising 4 visual basic reduce waste,ENGINEERING
kindergarten teacher summary dedicated educator committed creating classroom atmosphere stimulating encouraging supportive students skilled esl instructor uses effective efficient methods teaching focusing individual needs student skills microsoft office academic assessment methods whole brain teaching techniques classroom managementprocedures certified esl instructor proficiency differentiated insdtruction coteaching experience kindergarten experienced smart board proficient ms word powerpoint excel experience 092013 current kindergarten teacher company name city state implemented daily 5 language arts daily 3 math multitier system supportsmtss proficient dibel trc assessments differentiated tasksactivities collaborating member schedule committee speclre coteach lbs1 language arts math 092007 092013 first grade teacher company name city state collaborated colleagues developing new classroom projects monthly themes encouraged children understanding others promoted good behaviors using positive reinforcement method 091999 092007 third grade teacher company name city state created implemented developmentallyappropriate curriculum addressed learning styles distributed quarterly educational assessments similar report cards parent local school council teacher representative education 2015 ell endorsement north park university city endorsement 2002 teacher leadership roosevelt university city teacher leadership 1998 ba early childhood education nationallouis university city early childhood education skills coteach lbs1 inclusion ell students differentiated instruction excellent student parent relations technology integration classroom management character development smart board ms wordpowerpointexcel,TEACHER
web designergraphic designer summary obtain dynamic challenging opportunity contributes success business via eight years proposal coordination experience 15 years experience graphic layout design make strong contribution utilizing expanding upon work experiences capabilities related education oral written interpersonal skills positively impact quality work acquisition new business client retention goals highlights proficient dreamweaver photoshop quarkxpress indesign microsoft word powerpoint foundational skills illustrator microsoft excel copyediting proofreading html css editing depth knowledge business development proposal response coordination process experience 012010 web designergraphic designer company name city state manufacturer expansion joints hose manage frontend web site design project visually appealing image company products value added services manage assigned projects conceptualization implementation coordinating communicating stakeholders stages work achieve desired message impact update existing site content collaboration subject matter experts ensure industry relevancy accuracy develop redesign company catalogs periodic internal publications industry advertisements sell sheets manner project sophisticated image result additional sales revenue company overhauled visual appeal readability previously developed technical product catalogs extensive redesigning 012010 current web graphics written communications consultant family distress inc augustine monica films lagrande famille preschool black pearl inc web site design maintenance variety clients provide enhance online presence well promote sale products services provide graphic design support nonprofit small business individual clients project professional polished print image target audiences written business communications support gathering information effectively translating verbal dialogue wellwritten persuasive copy 012008 012012 copy editor proofreader company name city state thoroughly proofread webbased documents academy nutrition dietetics evidence analysis library worlds largest organization food nutrition professionals copyedited nutritional research studies accuracy according adas guidelines including citation terminology specified table formatting consistency throughout extensive userfriendly online library funneled documents lead editors final publication online availability dietetic nutrition professionals researchers advocates worldwide 011999 012007 proposal specialist company name city state provided professional proposal development support divisions aramark corporation achievements received 2006 top producer award overall annual production outstanding peer review recognized quarterly top producer several quarters course eightyear tenure aramark recipient average annual merit raises result outstanding performance reviews key responsibilities executed analysis preparation rfpsrfqsrfis coordination aramark business development team professionals ensured responses completed received operating fastpaced deadlinedriven timesensitive environment coordinated aramark company resources develop business winning quality customized responses rfprfqrfis including legal compliance finance departments well lines service subject matter experts applied aramark corporate methodology quality assurance procedures ensure unified branded message image delivered every time implemented use standard corporate response sections based boilerplate supported customization editing andor writing necessary performed editing proofreading ensure accuracy integrity proposal documentation including content flow organization syntax grammar created final documents utilizing quarkxpress photoshop powerpoint excel assisted development maintenance databaserepository past responses supplemental documents including client references key personnel bios résumés supported efforts directors business development procuring new business retaining existing clients creation engaging informative wellorganized marketing materials annual client progress reports case studies regularly communicated progress status life cycle rfp kept director business development abreast relevant project information concerning addenda changes initial response specifications served valuable company resource developing maintaining thorough knowledge aramarks extensive lines business services offered documented valuable lessons learned share proposal manager department team members implemented newfound efficiencies andor best practices response development process served company resource continuously developing graphic design layout skills present sales material visually appealing engaging format education may 1991 bachelor science journalism boston university college communication journalism february 2007 graphic design foundation certificate sessions school design certificate web development february 2002 illinois institute art skills ada photoshop advertisements business communications business development catalogs content copyediting css client clients database documentation dreamweaver editing fast finance graphic design html illustrator image indesign layout legal director marketing materials microsoft excel excel powerpoint microsoft word performance reviews pearl personnel persuasive producer profit progress proofreading proposal proposal development publications publication quality quality assurance quarkxpress research rfi rfp sales translating web development web site design wellorganized written,DESIGNER
account executive professional summary account executive accomplished salesmanagement professional 5 years solid account management strategicnegotiation businessexpansion organizationaldesign experience corporate levels startup established companies education bs business management 042013 southern illinois university city mba business management strayer university city core compentencies b2b strategic selling business development planning territory management market research negotiation time management growth oriented work history account executive 102017 012019 company name – city state expanded yoy revenue 734k 20172018 resulting 6116 increase used consultative sales approach understand meet customer needs performed coldcalling followups leads secure new revenue set appointments potential current customers discuss new products services negotiated established developing customers secure profitable rates client satisfaction account manager 042015 082017 company name – city state increased sales 15166 yoy execution full sales cycle processing initial lead processing conversion closing utilized consultative sales approach identify solicit secure new business existing new customers thoroughly analyzed issues clearly communicated solutions customers successfully sold varying sized companies manufacturers distributors big box retail vendors levels within organization operations manager 122014 042015 company name – city state increased productivity 21 simultaneously reducing head count 10 achieved surpassed production targets effective staff management task allocation materials coordination trained mentored supported highperforming team providing regular performance review feedback coaching deficient areas managed profit loss following cash control procedures maintaining inventory managing labor reviewing financial reports operations supervisor 032014 122014 company name – city state increased employee efficiency 14 recognizing workers strengthsweaknesses supervised logistics operations including customer service freight loading unloading dispatch proper documentation procedure control ensured compliance financial policies procedures inventory accuracy control returns damages etc assigned job tasks workers according unloading loading schedules provide training performance feedback disciplinary recommendations needed account manager 112013 032014 company name – city state completed 300 cold calls per week bring new customers maintaining 10 conversion rate expanded customer base identifying needs developing solutions delivering clientcentered products identified developed new customer relationships led increased sales revenue profitability odyssey logistics technology researched emerging industry trends new applications concepts procedures clients update current training curriculum account manager 082013 112013 company name – city state developed new sales territory cold calling phonein person referral program networking chamber commerce generated pursued 200 leads month accelerated revenue profit growth within company increasing sales pipeline development implementation spin selling increased business revenue growth 25 two months aviation ordnance technician 072009 072013 company name – city state skills b2b strategic selling business development planning territory management market research negotiation time management growth oriented work history account executive 102017 012019 company name – city state expanded yoy revenue 734k 20172018 resulting 6116 increase used consultative sales approach understand meet customer needs performed coldcalling followups leads secure new revenue set appointments potential current customers discuss new products services negotiated established developing customers secure profitable rates client satisfaction account manager 042015 082017 company name – city state increased sales 15166 yoy execution full sales cycle processing initial lead processing conversion closing utilized consultative sales approach identify solicit secure new business existing new customers thoroughly analyzed issues clearly communicated solutions customers successfully sold varying sized companies manufacturers distributors big box retail vendors levels within organization operations manager 122014 042015 company name – city state increased productivity 21 simultaneously reducing head count 10 achieved surpassed production targets effective staff management task allocation materials coordination trained mentored supported highperforming team providing regular performance review feedback coaching deficient areas managed profit loss following cash control procedures maintaining inventory managing labor reviewing financial reports operations supervisor 032014 122014 company name – city state increased employee efficiency 14 recognizing workers strengthsweaknesses supervised logistics operations including customer service freight loading unloading dispatch proper documentation procedure control ensured compliance financial policies procedures inventory accuracy control returns damages etc assigned job tasks workers according unloading loading schedules provide training performance feedback disciplinary recommendations needed account manager 112013 032014 company name – city state completed 300 cold calls per week bring new customers maintaining 10 conversion rate expanded customer base identifying needs developing solutions delivering clientcentered products identified developed new customer relationships led increased sales revenue profitability odyssey logistics technology researched emerging industry trends new applications concepts procedures clients update current training curriculum account manager 082013 112013 company name – city state developed new sales territory cold calling phonein person referral program networking chamber commerce generated pursued 200 leads month accelerated revenue profit growth within company increasing sales pipeline development implementation spin selling increased business revenue growth 25 two months aviation ordnance technician 072009 072013 company name – city state,AVIATION
sales representative summary food service worker fast food retail customer service experience trained food safety handling also sales representative skills highlights reliable punctual reliable team worker cash handling comfortable standing long time periods math language skills conversant spanish restaurant management excellent multitasker fast learner selfmotivated able work fastpaced environment able count daily bank deposit able stay busy focused job experience sales representative sep 2015 sep 2015 company name city state keep records purchases sales requisitions select correct products assist customers making product selections based customers needs product specifications applicable regulations collaborate colleagues exchange information selling strategies marketing information demonstrate explain operation use products inform customers estimated delivery schedules service contracts warranties information pertaining purchased products attend sales trade meetings read related publications order obtain information market conditions business trends industry developments complete expense reports sales reports paperwork complete product development training required swing manager aug 2012 sep 2015 company name city state made sure crew members designated breaks close open store timely manner run shift full responsibility comes charge verify prepared food meets requirements quality quantity upsold additional menu items beverages desserts increase restaurant profits recorded customer orders repeated back clear understandable manner operated largevolume cooking equipment grills deepfat fryers griddles properly portioned packaged takeout foods customers clean food preparation areas cooking surfaces utensils maintain sanitation health safety standards work areas monitor compliance health fire regulations regarding food preparation serving building maintenance lodging dining facilities read food order slips receive verbal instructions food required patron prepare cook food according instructions investigate resolve complaints regarding food quality service accommodations take food drink orders receive payment customers schedule receive food beverage deliveries checking delivery contents verify product quality quantity clean stock restock workstations display cases perform food preparation service tasks cooking clearing tables serving food drinks necessary serve orders customers windows counters tables count money make bank deposits investigate resolve complaints regarding food quality service accommodations store food designated containers storage areas prevent spoilage take record temperature food food storage areas refrigerators freezers remove trash clean kitchen garbage containers inform supervisors equipment working properly food supplies getting low order needed items operate cash register handle money give correct change prepare serve variety beverages coffee tea soft drinks assembler apr 2015 jun 2015 company name city state able lift least 30lbs occasionally work little supervision fast efficient attaching parts inspect operate test completed products verify functioning machine capabilities conformance customer specifications rework repair replace damaged parts assemblies read interpret assembly blueprints specifications manuals plan assembly building operations shovel sweep otherwise clean work areas maintain stocks parts lubricate moving parts disassemble defective equipment repairs made using hand tools adjust working parts fan belts contacts springs using hand tools gauges crew sep 2014 nov 2014 company name city state train workers food preparation service sanitation safety procedures take food drink orders receive payment customers compile balance cash receipts end day shift clean stock restock workstations display cases perform various financial activities cash handling deposit preparation wash cut prepare foods designated cooking supervise participate kitchen dining area cleaning activities estimate ingredients supplies required prepare recipe check identification customers verify age requirements purchase alcohol resolve customer complaints regarding food service clean bars work areas tables present bills accept payments education high school diploma jun 2014 saint james high school city state united states maintained b honor roll 30 gpa involved music music projects school member latinas club languages bilingual speaks fluent spanish skills cash handling cash register cooking resolving customer complaints delivery expense reports fast hand tools inspecting marketing market meetings money repairs safety selling sales sales reports fluent spanish supervision,SALES
karla lee summary resultsfocused people advocate vast experience wealth management deposit financial services targets growth nurturing exemplary teams focusing format listening clients best outcomes proactive leader experienced deep internal external partnerships best client outcome skills industry partnership development team building recruiting hiring process improvement operations oversight executive leadership problem resolution relationship building data management experience regional director banking wealth mar 2018 dec 2020 company name city state responsible overall growth performance strategic marketplace encouraged work environment conducive development high performing distinct teams inspiring innovation excellence crmcustomer engagement deliverables outcome 3 diverse direct reports promoted managing director roles 2 years revitalized client engagement routines include culturalgeographic relevance engaged ny based portfolio managers analysts host clients rotating schedule outcome advisor acumen loyalty firm increased significantly turnover decreased 50 client retention share wallet increased aum grew client added investments referrals bay area highest deposit market share gain country 2019 excess 10b 2nd highest aum growth 3 consecutive years 20 aligned wealth management efforts different lobs include outcome example jp morgans healthcare conference included biggest institutional clients speakers leveraged host auxiliary sessions private banking chase private clients chase center suites cohosted client affinities create engagement opportunities transformed departmental operations aggressive process overhaul attention quality advisor banker turnover reduced half 2018 2020 northern ca operations executive nov 2016 mar 2018 company name city state responsible profitability elite marketplace bank america franchise 350 financial centers close 3000 associates led northern ca region 30 billion deposits best class enterprise partnerships small business home loans merrill edge investments outcome recognized ceo best class performance initiated local monthly client listening sessions aimed bringing forward enterprise capabilities focused particularly silicon valley client outcome advocated change ability recast mortgages accommodate large inflows bonus cash partnered credit card underwriting accommodate new country deposit based credit solution ultimately factor apple bank america preferredonly vendor campus completed 60 financial center renovations adhere advice center model highlighting merrill edge capabilities included extraordinary external partnerships specifications apple campus uc berkeley campus samsung technology sf sales service executivewest coast nov 2011 nov 2016 company name city state responsible revenue growth 40 consumer franchise significant work integrating merrill lynch client spectrum bank america participated first pilot hiring scaling capabilities merrill edge organization outcome successful boston based pilot scaled nationwide moved los angeles launch west coast collaborated slas based client feedback best outcome key executive pilot bringing specialized sales inside financial centers inclusive countrywide acquisition lending capabilities outcome best class teams following ceos scorecard accountabilities best class portfolio penetration motivated encouraged team members communicate openly constructively well addressed need share local talent outcome established leadership councils key cities mitigate delivery escalations establish cross lob referral accountability education training mba school management expected may 2023 university san francisco city state pacific coast banking school finance university washington city state bachelor arts art history toulouse lautrec school art city accomplishments alpfa association latino professionals america mentor san francisco times influential woman business 2020 jp morgan chase san francisco times influential woman business 2016 bank america working mother magazine honoree 2011 bank america certifications series 7 9 10 66 licenses ca life health insurance license native spanish speaker,BANKING
engineering systems installer summary seasoned information technology professional 7 plus years experience working various industries excellent knowledge computer hardware software peripherals central processing units network administration servers network routers microsoft applications technology support specialist windows os windows server mac os managing qa testing client support help desk also highly experienced procedures installing configuring upgrading troubleshooting repairing applicable software hardware peripherals excellent communication interpersonal skills professional work ethic strong attention detail ability produce top quality results deadline driven environments objectives secure specialist desktop support network administration database administrator technical support specialist related position growing organization microsoft certification technical aptitude networking windows mac os apple android ios web development application development linux microsoft applications managing testing client support help desk technical support troubleshooting leadership skills benefit work well combining synergies believe great value company highlights microsoft applications word excel powerpoint access exchange infopath lync onenote outlook project publisher sharepoints visual studios etc expert network security certifiedin process expert networking expert pc hardware software installation configuration troubleshooting expert remote desktop help desk management software expert verbal communication expert technical support expert team leadership expert programming languages expert oncall tech support expert windows mac os expert wiringwire spicing cat3 cat5 cat5e coaxial expert management expert voip tcpip ipsec atm ss7 ipx dns bind dhcp hsrp lanwan architecture expert application development expert voice ip telephone expert inventory management expert experience engineering systems installer august 2006 january 2013 city state worked microsoft applications word excel powerpoint access exchange infopath lync onenote outlook project publisher sharepoints visual studios etc authored procedure entering inspection results computer database maintain inspect tested tested computer hardware components needed installed configured upgraded troubleshoot repaired applicable software hardware forward hardware software issues appropriate level diagnose resolve hardwaresoftware connectivity issues remote access client computers new hire client training installed configured various software programs worked windows applications windows 95 server 2008 2012 2000 xp vista 7 worked mac os ios user account management responsible localnetwork printers servicing configuring repairing software app development configured monitored networks ensure performance health reliable operation fulfilling business objectives processes troubleshoot needed experience working network routers operated switches cisco asa firewall juniper netscreen checkpoint firewall enterasys dragon idsips database managing worked alongside team technical analysts technicians pc refresh projects throughout building managed virtual private networks different clients redesign network keep changing needs organization delivered collaborated design implementation support network core routing switching infrastructure remote access b2b vpn security services customers installed home automation systems home surveillance custom pcs oversaw projects installations customer completes created project tickets completed wiring ethernet networks including punchdown blockspatch panelscat 5 6 installation test devices chassisbased call controllers rackmounted pcs etc telecom equipment racks designed deployed company lans wans wireless networks including servers routers switches hardware experience cloud performed server security audits performed system backups recovery trained help desk cisco products wan lan troubleshooting documentation ensure network connectivity servers workstations telephony equipment fax machines network appliances oncall support transferred pcs printers internal external delivered product support hardware software related issues conducted accurate data entry secure information onsite offsite 247 customer service ability multitask keeping top quality results receiving processing nsf checks credit cards money orders ach checks ability work alone part small team large tech team includes dbas sys admins communications collaboration key provided 1st leveltier 1 2ed leveltier 2 helpdesk support 3000 internal global end user 2 years human resources department providing accounting collaboration client customer followups timecard management disputes services technicianqa tester august 2013 september 2014 company name city state worked almost microsoft applications word excel powerpoint access exchange infopath lync onenote outlook project publisher sharepoints visual studios etc wrote reports end shift progress problems occurred shift authored procedure entering inspection results computer database maintain inspect tested computer hardware components software worked independently evaluated customer requirements provided solutions installed configured upgraded troubleshoot repaired applicable software hardware forward software hardware issues appropriately level pc mac laptop deployment diagnose resolve hardwaresoftware connectivity issues diagnose network issues remote access client computers project ticket management worked os windows 95 2000 xp vista 7 8 81 windows server worked mac os linux created unlocked users accounts tested hardware software prealpha alpha beta final stages database entry web development html html5 css3 php msql java java script communicated team clients provided leadership team installationservice technician july 2014 current company name installed programmed serviced repaired home security systems home surveillance systems home automation systems wire splicing coaxial cat5 cat6 rj12 updating repairing replacing reactivating old alarm systems customer support technical support timecard management inventory management update customer information resolve billing discrepancies receiving processing nsf checks credit cards money orders ach checks customernew hire training ensured customer inquiries problem concerns resolved timely matter responsible company vehicle given hobbies interests freelancing web app development tech support microsoft applications training network administration education comptia certification progress enrolled cloud network security linux itt tech electronics communications engineering technology software development baton rouge louisiana enrolled enrolled graduate 2018 bachelor degree electronics communications engineering technology electronics communications engineering technology associate degree software development glen oaks high school software development high school diploma microsoft certification baton rouge may 2013 state attending glen oaks high enrolled computer hardware entry software development microsoft office certification course courses improved knowledge computer hardware software development microsoft office certification received certifications expert organized expert collaboration expert time cardmanagement expert accounting expert process improvements advanced mobile app development expert analysis advanced network administration advanced web development advanced php html html5 css css3 mysql java php frameworks jquery advanced sales advanced vpn advanced linux intermediate skills account management accounting alpha application development microsoft applications atm automation b2b billing bind cat 5 cat5 cisco computer hardware hardware credit css css3 client clients customer service customer support data entry database dhcp documentation dns electronics ethernet fax machines firewall help desk html html5 human resources php ids inspection inspect inventory management ipx java java script jquery lans lan leadership team leadership linux mac mac os managing microsoft access excel exchange money microsoft office outlook powerpoint publisher sharepoint windows applications windows 2000 windows 95 word msql mysql nsf network administration network printers network security network networking networks os pcs pc hardware printers processes programming progress quality receiving repairing routers routing sales servers software development software installation ss7 switches tcpip technical support tech support software support telecom telephone telephony troubleshoot troubleshooting verbal communication vpn vista voice ip voip web development wan wans windows server wiring,ENGINEERING
founder project manager summary resultdriven clientcentric committed client services officer seven years experience financial services industry bringing expertise enthusiasm passion serve beyond clients needs build relationships maximize potential profitability productivity highlights client services management portfolio management project management securitization corporate trust compliance assetbacked securities insurance cash collateral management general accounting taxation strong interpersonal collaborative skill microsoft office advanced excel skills accomplishments created ravingfan clients meticulously maintaining superior provision excellent client services times serving client service officer deutsche bank achieved high satisfaction toptier clients management administration highvolume trust portfolios expanding departments branding capacity working financial analyst american international group increased manageability 500 collateral trust accounts american international group experience founder project manager october 2012 june 2015 company name directed coordinated activities build online platform vietnams smes companies fostered communication internationally team members project targets achievements improvements researched vietnamese market assess risk opportunity help develop implement objectives client service officer associate february 2007 october 2012 company name city state served primary contact clients liaised manager trading desk operations custodians related thirdparties daily basis produced daily report collateral portfolios totaling 17b utilizing bloomberg inhouse systems reported timely consistently toptier clients upper management managed monthly quarterly pi distribution 10b assetbacked securities served executed daily administrative transactional activities behalf client primary trustee optimized daily investment accordance clients direction array permissible shortterm longerterm instruments commercial paper time deposits treasury notes mutual fund others financial products received 100 client satisfaction rate achieved repeated businesses 5 consecutive years successfully administered serviced brandnew securitized product resulted expansion departments capacity visibility profit period global economic financial instability ensured certifications reports received timely complied regulatory requirements set forth trust agreements andor governing legal agreements diligently monitored ensured account transactions clear red flags fraud embezzlement money laundering false accounting statements organized crime terrorist financing reviewed involved discussions legal agreements corporate trust insights doddfrank act sec regulations banking regulations internal departments major banks institutions applied leadership skills active participation numerous projects various system enhancements crossbusiness connectivity innovate services overall productivity efficiency involved limited account analysis reconciliation know customer process financial analyst february 2004 january 2006 company name city state managed 100 corporate trust portfolios combined market value excess 15b consisted eclectic variety financial instruments effectively administered reported daily large trust funds morgan stanley exxon mobil corporation harvard consistently received high satisfaction clients upper management increased productivity manageability 700 collateral accounts reorganization restructure coordinated reviewed reconciled 30 highprofile cash collateral accounts delivered deadline diligently reviewed assigned accounts compliance reporting requirements recommended innovative alternatives generate revenue reduce unnecessary costs achieved revenue growth department taking 10 additional reinsurance collateral accounts education bs finance 2004 rutgers university rutgers business school state finance certified corporate trust specialist american bankers association new york 2011 professional affiliations women wall street princeton asia local charities vietnam member since 2007 business english professionals entrepreneurs founder since 2015 vietnam entrepreneurs today tomorrow network founder since 2014 related strengths • excellence client orientation • work well high paced high pressure environment • strong problem solving creative thinking • technically savvy,BANKING
healthcare recruiter professional summary highly ambitious customer service oriented business professional experience human resources customer service administrative support expertise client development needs assessments goal obtain challenging rewarding career opportunity administrative human resources customer service skills fully utilized team oriented professional focused look forward opportunity discuss contribute team skills excellent interpersonal hr administrative skills intermediate experience microsoft office programs motivated team member understands value providing accurate professional admin support team leadership experience data management skills strong verbal communication skills adept client needs assessment analysis work history april 2000 current healthcare recruiter company name contingency clinical staffing firm assisting medical professionals rns radiology techs physical therapists radiation therapist pharmacists obtaining permanent employment opportunities nationwide consult client hr professionals within areas healthcare field regarding clinical staffing needs created staffing partnerships largest healthcare facilities us including stanford university hospital lucile packard childrens hospital florida hospital inova health systems adventist healthcare brigham womens hospital implemented marketing strategies resulted continued growth customer base april 1998 december 1999 healthcare recruiter company name city state provided recruitment services virginia beach general hospital business groups rn management staff rn allied health staffing managed phases recruitment including defining hiring management needs posting available positions communicated duties compensation benefits working conditions potential candidates analyzed employmentrelated data prepared required reports managed aspects employee life cycle process including boarding maintained accurate candidate tracking system guided candidates inhouse computer testing supported management developing implementing personnel policies procedures conducted exit interviews verified employment termination paperwork completed hired employees initiated new hire paperwork process developed facilitated job recruitment fairs organized new employee orientation schedules new hires promptly corresponded applicants coordinated conducted interviews posted positions approved recruitment channels screened applicants based qualifications background march 1990 february 1997 employment staffing representative company name city state coordinated recruitment staffing services salaried union employees states largest utility company provided hr support service groups including managers directors vps regarding affirmative action goals objectives union contract interpretation hiring termination processes drafted internal announcements sent timely manner recruited various positions across multiple sites southside hampton roads peninsula employed multiple feedback mechanisms analysis continuously improve recruiting process thoroughly explained employee handbook new employee orientations initiated key partnerships department management resulted better candidate hire employee retention conducted exit interviews verified employment termination paperwork completed supported management developing implementing personnel policies procedures developed facilitated job recruitment fairs organized new employee orientation schedules new hires promptly corresponded applicants coordinated conducted interviews networked industry contacts association memberships associates may 1985 march 1990 benefits representative company name provided support administration company benefits programs include medical plans selfinsured dental 401k life insurance tuition reimbursement plan eap programs conducted benefits administration total 1500 benefiteligible employees including salaried union responsible analysis processing carrier invoices benefit programs handled resolution inquiries regarding administration various benefit plans created roll program annual open enrollment communications education diploma liberal arts saint leo university city state earned 42 credit hours general studies liberal arts princess anne high school city state skills administrative skills admin support benefits benefits administration interpersonal credit client hiring hr insurance interpretation excel microsoft office programs powerpoint msword processes radiology recruiting recruitment staffing,HEALTHCARE
member advocate education training 2009 university incarnate word city state bachelor business administration 2011 university incarnate word city state master business administration professional experience 012012 current company name city state member advocate represent dentaquest community events meetings provide information lowincome populations dental benefits available medicaid chip eligible members establish develop maintain partnerships community organizations identify coordinate outreach opportunities facilitate growth enrollment conduct presentations promote preventative dental care good oral hygiene practices compliance texas health steps checkups provide case management members need care coordination assist members claims issues appeals 012012 company name city state provider relations specialist served liaison medicaid chip managed care contractor health care providers responsible establishing maintaining working relationships existing provider network researched resolved provider inquiries include credentialing claims issues complaints grievances educated providers new protocols policies procedures facilitate process improvements ensured provider database documentation date accurate complete assisted development implementation provider training programs 012011 company name city state business developmentadmissions coordinator responsible development admission statistics longterm acute care hospital setting developing referral sources converting referrals admissions responded inquiries hospital discharge planners families referral sources conducted facility tours informed families potential patients admission criteria insurance coverage costs associated patient care verified insurance benefits obtained prior authorizations ensured potential barriers claims payment addressed resolved prior admission coordinated admissions process start end alerted department heads projected admissions bed changes discharges protocols compliance patients managed care insurance requirements 012004 012009 company name city state beneficiary services representative acted liaison tricare beneficiaries health care providers provided customer service support beneficiaries visited local tricare service center responding benefit inquiries resolving claims issues assisting appeals complaints grievances advised beneficiaries health dental plan options processed enrollments disenrollments primary care provider assignments plan changes provided customer support local military treatment facility administrative clinical staff assisted case management team referrals prior authorizations traveled within state texas conduct benefit enrollment presentations different military groups active duty service members transitioning retirement new active duty service members base transfers national guard reserve members called fulltime active duty services provided health care providers assistance claims issues appeals complaints grievances 012002 012004 company name city state office coordinator served administrative clinical support various office settings throughout hospital organization include outpatient physical occupational speech therapy inpatient skilled nursing outpatient wound care services acquired insurance authorizations patient services prepared required claims documentation including referrals treatment plans required correspondence reduce incidence denials assisted areas hospital investigating resolving claims discrepancies order collect unpaid patient accounts played key role opening hospitals new wound care center assisting director areas development including creating policies procedures creating forms clinical billing staff obtaining insurance credentialing providers 011999 012001 company name city state business office manager managed business office skilled nursing rehabilitation longterm care facility billed medicaid medicare private insurance companies services rendered patients managed facilitys accounts receivables accounts payables prepared administrative reports directors chief financial officer chief executive officer responsible interviewing hiring training termination office personnel skills accounts payables accounts receivables administrative benefits billing oral customer service customer support database documentation financial forms hiring insurance director meetings office network nursing personnel policies presentations protocols speech statistics training programs,ADVOCATE
route manager summary obtaining position company allow better use skills knowledge advance performance profitability company goal oriented selfmotivated twenty years experience supervisormanager personnel products budgets driven tackle projects advance organization build collaborationteamwork among peers subordinates leader consistently number one ranked office mastec money sales program major strengthens include demonstrated track record honesty integrity loyalty sound leadership excellent communication skills strong team player advocate selfefficacy attention detail highly organized proficient planner highlights operations management inventory control supervision training procedure development analytical team building multisite operations staff retention sound judgment calm pressure relationship building systems implementation troubleshooting problem solving dedicated client relationships contract management accomplishments leadership served regional trainer c ontinuous mprovement anagement ystem introduced company business development successfully grew business action project management initiated project resulted positive outcome experience route manager january 2002 company name city state built steady repeat customer base providing quality product exceptional customer service maintained inventory levels along current product knowledge daily completed daily reconciliations recorded made deposits 1500 site manager january 2007 current company name city state analyze reporting data identify areas opportunity provide solutions maximize performance potential profitability manage daily operations assigned dmas include personnel overtime inventory control work load usage resources cost control building fleet maintenance communicate daily business intelligence rdo maintain compliance performance matrix include technician schedules skill packages balanced work load coach mentor direct team members varying levels experience support departmental objectives evaluate team members making recommendations improvement implementing training needed ensure adherence company safety guidelines education training monitoring daily infield performance technician supervisor january 2005 january 2007 company name city state monitor manage technician productivity ensure compliance mastec directtv policies procedures collaborate fleet manager ensure compliance mastec policies procedures include motor vehicle personal injury damage claim investigations associated paperwork communicate daily multiple leadership teams ensure proper allocations time materials resources accommodate business needs facilitate technician training development provide evaluations based quality inspections infield observations advocate improvement success lead technician january 2002 january 2005 company name city state responsible customer satisfaction training employees inventory control routing daily work overall teamwork among employees provide satellite installations service work directv customers conduct quality control inspections installations service work done technicians production manager january 2000 january 2002 company name city state maintained 15 million dollar budget managed plant operations 35 employees seven departments hiring firing payroll training developing job skills controlled processing 80000 pounds merchandise plant weekly managed inventory garments equipment supplies parts coordinated contracting issues vendors daily assistant operations engineer january 1998 january 2000 company name city state specialized company wide inventory management control design computerized stockrooms assisting software design upgrades revised departmental infrastructure individual job functions developed standards measuring evaluating job performance efficiency supervised training development employees maintain stockrooms managed monthly projects averaging 150000 include building stockrooms hiring monitoring contractors negotiating vendors assistant plant manager january 1994 january 1998 company name city state managed 5 million plant operations supervised 40 employees controlled processing 100000 pounds merchandise plant weekly managed inventory garments equipment supplies parts served safety committee chairman insuring osha compliance supervised maintenance employees maintained wastewater operations within guidelines state local regulations education associate applied science industrial management 1 1998 del mar college city state applied science industrial management skills budget business intelligence coach cost control customer satisfaction customer service firing hiring inventory inventory management control inventory control leadership materials mentor negotiating payroll personnel policies quality quality control rdo reporting routing safety software design teamwork technician upgrades,APPAREL
shippervault bullion summary shipping clerk broad background including management customer service general warehouse operations vast experience aspects loading transporting materials highlights shipping software upsupsand fed ex microsoft outlooksome exel as400rf gunsinventory control procedures inventory tracking scheduling shipping receiving ms office proficient outstanding communication skills retail inventory management meticulous attention detail strong problem solver strong interpersonal skills invoice processing filing data archiving order processing spreadsheet management accomplishments customer service researched calmed rapidly resolved client conflicts prevent loss key accounts recorded numbers units handled moved using daily production sheets work tickets experience shippervault bullion 102008 072015 company name city state shipping high valued amounts goldsilvercustom coins shipping online customers packaging product accurate manner ship usps fed ex correct discrepancies may accrue last quality check points sure work areas organized stock clean meeting deadlines special events customers taking new tasks needed cycle counts ensure proper inventory levels manged selected products specific routes according pick sheets areas bsaaa national park medallionsconducted monthly quarterly yearly inventories warehouse stock order manager 082006 102008 company name city state organized located inventory updated store spreadsheetsupheld stock levels proper pricing multiple product linescreated maintained computer paperbased filing organization systems records reports documents printed orders customers organized effective work flow pullers assure time shipments customer pick ups used 8 hp printers maintained scheduled pull large account product vendor compliances retail shipper 012000 082006 company name city state reviewed new customer orders requests manually entered data centralized database tbs retail shipping responsibility communication retail shipping added responsibilities invoicing department include learning cmt annie program numeric filing microsoft outlook using scanner document entry learned virtually every aspect shipping tbs shipping departments tommy bahama reconciled daily inventory retailexcel 64 retail storesmanually created shipments assigned carriers dispatched shipments acted liaison logistics carriers customers coordinated returns origin interim transportation departments produced bills lading updated shipment status information prepared invoices customers logistics department end every month personal shopper 011998 012000 company name city state using rf gun puller customer orders accuracy pulling best products day deliveries customers front door work place handled products equipment accordance safety sanitation guidelinesfulfilled special order requests including special occasion cakes party platters safely used knives scales wrappers compactors garbage disposals pallet jack hand trucks organized positioned product cases produce warehouse walkin coolercomplied health sanitation practices procedures monitored upc codesmanaged inventory achieve targeted levels product managed sampling program introduce customers new productsoffered product samples answered questions suggested productsconsistently received 100 rate customer satisfaction distribution specialist 011997 011998 company name city state responsible picking orders invoices accounting fixing discrepancies quality assurance checker also maintained great accuracy record preparation work shipping repacking label routing merchandise gained organization skills well processing skills department supervisor oct 011995 011996 company name city state responsibilities included management kids corner personal care organization departments supervising department employees making schedules merchandising freight coordinating corporate office merchandising promotional sales well training new employees education 1989 diploma phoenix sr high general studies city state usa gpa phoenix high school 1985 sep 1989 jun received deans award gpa 30 35 gpa receiver deans award affiliations volunteered edgewood food bank 20062008 personal information expect dependability seek responsibility excellent work habits adapt new situations tasks easily outstanding interpersonal skills allow get along well virtually co workers additional information personal characteristics expect dependability seek responsibility excellent work habits adapt new situations tasks easily outstanding interpersonal skills allow get along well virtually co workers skills as400 basic computer fax machine hand trucks inside sales keeping inventory levels managed inventory control invoicing lotus notes merchandising exel office microsoft outlook windows 7 numeric filing organization skills packaging training new employees supervisor 12 employees phone systems printers quality assurance receiving retail sales routing scales scanners shipping ucc knowledge preparing shipping documents bills lading ltl scheduling,APPAREL
project coordinator highlights skill summary well developed time management skills work high standard eye detail goal orientated excellent communicate skills establish maintain effective cooperative working relationships people levels enthusiastic passionate motivated honest reliable team player work strength base focused problem solving well developed computer skills ms office excel power point internet actively look opportunities develop skill base experience project coordinator current company name developmaintain project schedule information using ms project 2013 managing day day work priorities project manager team facilitating project resources using demand supply tool developmaintain risk registers escalating issues using communication stakeholders managing budget project using sap guri facilitate meetings event management training meetings team stakeholders monthly reporting investment board portfolio office previous telecom nz ltd business process coordinator set new wbse capex opex projects arrange set new activity codes new employees health safety rep team coordinate staff moving new building set new contractors equipment access network buildings maintain contractor details eg end datesextensions create manage purchase orders contractor payments arrange travel accommodation managers event management catering bookings rooms team purchases team manage access online documents system coordination meetings agenda preparation audio video conference set minute taking project manager birthright wellington purpose project manage pilot enhance working relationships government department child youth family nongovernment agencies worked closely families children establishing differential response principals strengthen collaboration agencies facilitate cross agency training upskill workers government nongovernment agencies develop implement new way working communication stakeholders managing budget project te rito coordinator coordinate facilitate groups assess monitor input police reported family violence incidents facilitate case management meetings agencies organise facilitate monthly networking meetings set strategic plan project manage plan coming year monitor three monthly basis project manage community action fund media awareness campaigns ran weekly half hour radio show guest speakers agencies organise events day activities quarterly reporting ministry social development monthly reporting management group wellington ending abuse violence board trustees managing budget project strengthening families sf coordinator hutt valley convene facilitate monitor sf meetings initial meeting reviews closure maintain record meeting information well review details effective timely manner write reports monitor statistics monthly management team promote present sf process government community agencies organise deliver facilitation training staff coordinating supervise facilitation staff members undertake project work needed community sf assistance familieswhanau young people maintain small discretionary fund teller investment advisor coordinator 071996 121999 company name head teller teller duties take care trust money order send back cash required balancing daily cash provide quality customers service promoting bank products reconcile atm machine coordinate advisors throughout country organise venues accommodation travel catering make induction packs arrange stationery new advisors monthly statistics advisor quarterly reports check investment plans written advisors return client within timeframe linz customer service winz call centre wine food 011989 011996 company name 1989 1996 worked different number positions fit lifestyle raising young family included ministry justicepayroll superannuation services westpac support service national bankupdating customers information project work linz customer service winz call centre wine food tasting volunteer community work womens refuge crisis line victim support education diploma health human development frontline management 2012 ms project task management 2010 march 2012 nz certificate frontline management facilitating adult learning training papers presenting impact treaty waitangi social policy papers client centred practice skills life first aid course privacy official information act group facilitation facilitation advanced training introduction small business management marketing selling business planning bookkeeping records taxation finance marketing presentation legal aspects computer skills selling presentation skills supervision workshop diploma health human development 6 papers 1 human development 2 social psychology 3 counselling 4 stress management 5 loss grief dying 6 communication certifications first aid course nz certificate frontline management affiliations volunteer community work womens refuge crisis line victim support skills customer service payroll receptionist retail sales statistics cash induction microsoft project ms project training adult learning business management business planning finance first aid course marketing presentation skills taxation business writing excel intermediate representation ir ms office problem solving project management team player time management visio visio 2000 access basis budget case management longterm disability ltd networking opex payments project coordinator project manager purchase orders sap telecom video conference,BANKING
line chefexpediter summary chef 12 years experience cooking high pace restaurant environments prior work prep cook line chef sous chef energetic culinary professional blend creativity passion food exceptional cooking skills works well dynamic leader highpressure settings highlights focused disciplined high volume production capability welltuned palette focus portion cost control inventory management familiarity bilingual englishother language experience line chefexpediter 042013 current company name city state led shifts personally preparing food items executing requests based required specifications maintained smooth timely operations preparation delivery meals kitchen sanitation properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler changed sanitized cutting boards benches surfaces beginning new task avoid crosscontamination regularly interacted guests obtain feedback product quality service levels prepared food items consistently compliance recipes portioning cooking waste control guidelines kitchen manager 092012 032013 company name city state maintained skilled kitchen staff properly coaching counseling disciplining employees instructed new staff proper food preparation food storage use kitchen equipment utensils sanitation safety issues line chef 072010 052012 company name city state prepared food items consistently compliance recipes portioning cooking waste control guidelines maintained skilled kitchen staff properly coaching counseling disciplining employees line chef 072007 042010 company name city state prepared food items consistently compliance recipes portioning cooking waste control guidelines reduced food costs 2 percent using seasonal ingredients setting standards portion size minimizing waste maintained updated knowledge local competition restaurant industry trends maintained smooth timely operations preparation delivery meals kitchen sanitation line chef 042008 122008 company name city state prepared food items consistently compliance recipes portioning cooking waste control guidelines reduced food costs 10 percent using seasonal ingredients setting standards portion size minimizing waste managed kitchen staff recruiting selecting hiring orienting training assigning scheduling supervising evaluating enforcing discipline necessary verified proper portion sizes consistently attained high food quality standards maintained skilled kitchen staff properly coaching counseling disciplining employees developed menus pricing special food offerings increase revenue customer satisfaction inspected kitchens observe food preparation quality service food appearance cleanliness production service areas practiced safe food handling procedures times line chef 032005 122007 company name city state led shifts personally preparing food items executing requests based required specifications maintained smooth timely operations preparation delivery meals kitchen sanitation properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler changed sanitized cutting boards benches surfaces beginning new task avoid crosscontamination regularly interacted guests obtain feedback product quality service levels prepared food items consistently compliance recipes portioning cooking waste control guidelines line chefdishwasher 112000 022007 company name city state verona restaurant 1821 hickory ave harahan la line chef dishwasher prepared food items consistently compliance recipes portioning cooking waste control guidelines verified proper portion sizes consistently attained high food quality standards education high school diploma 2004 east jefferson high school city state united states associate arts coursework culinary restaurant management 2006 houston university city state united states associate arts coursework hospitality management 2007 delgado community college city state united states culinary arts certificate skills coaching cooking counseling customer satisfaction delivery hiring pricing quality recruiting safety scheduling supervising,CHEF
assistant teacher summary energetic childcare provider 7 years working children settings day care center home nanny elementary schools works well part team following teacherdriven directives proactive selfsufficient creating innovative ways deliver curriculum skills positive reinforcement methods professional babysitter nanny qualified tutor understands developmental disorders active listener infant toddler preschool curriculum expert skilled working special needs children reliable punctual friendly cheerful energetic behavior management techniques playful engaging active listening arts crafts games calm pressure selfmotivated certifications first aid cpr cpi certified experience 042016 current company name city state promoted good behavior using positive reinforcement method taught basic education principles complying iep ard goals assisted lead teacher snack time arts crafts putting children naps administered medication minor first aid sick injured students maintained childfriendly environment allowing frequent access outdoor activities addressed behavioral learning issues parents daycare management staff engaged children individually meet emotional physical needs sparked imagination helping children discover new things day 092015 042016 assistant teacher company name city state promoted good behavior using positive reinforcement method promoted language development skills reading storytelling assisted lead teacher snack time arts crafts putting children naps relieved head teacher toddler teacher kept classrooms clean sterilizing disinfecting childrens toys surfaces organized small groups children transitioning outdoor play administered medication minor first aid sick injured students dressed children changed diapers communicated regularly parents daily activities behaviors offered parents detailed daily reports outlined childs day maintained childfriendly environment allowing frequent access outdoor activities addressed behavioral learning issues parents daycare management staff engaged children individually meet emotional physical needs sparked imagination helping children discover new things day encouraged child involvement classroom experiences 092016 092017 home nanny company name city state organized activities developed childs physical emotional social growth redirected child encourage safe positive behaviors physically verbally interacted child throughout day made nutritious snacks meals child established maintained safe play environment child monitored childs play activities verify safety wellness taught child personal care behaviors including toilet training feeding education training 2013 high school diploma crossroads college city state skills able work team help deescalate situations,TEACHER
payroll accountant summary sixteen years experience reconciling general ledger system four years experience accounts payable eleven years experience accounts receivable good organizational skills detailed oriented highlights fas asset accounting quickbooks anytime scheduler kronos munis mas90 jd edwards excel word outlook internet explorer frx netscape messenger experience payroll accountant 072006 current company name city state answered employee questions regarding pay resolved issues discrepancies advised managers organizational policy matters recommend needed changes processed submitted teacher retirement reports payments updated confidential employee banking information accuracy speed ran monthly biweekly payroll process reviewed salary changes stemming merit increases promotions pay adjustments accountant 042002 062006 company name city state verified details transactions including funds received total account balances coded general ledger processed vendor invoice payments deposited third party checks well monthly reserve transfers balanced batch summary reports verification approval researched resolved billing invoice problems maintained detailed administrative procedural processes improve accuracy efficiency provided support owner sales team managing operation work flow handled cash deposits using proper accounting procedures documentation researched resolved collections billing disputes tact efficiency set tested configured networks desktops laptops printers staff accountant 072001 032002 company name city state prepare consolidated financial statements reconcile fixed asset system general ledger run make journal entries depreciation fixed assets transition financials fixed assets due merger prg staff accountant 012000 062001 company name city state process billing cash receipts reconcile accounts receivable general ledger account verifiedrequested insurance coverage equipment processed journal entries prepared reports board directors prepared weekly reports creditors controller accounts receivable administrator 011999 121999 company name city state processed cash receipts credit card payments reconciled general ledger account reviewed new accounts credit contracts processor 021993 121998 company name city state audited customer contracts verified billed contracts billing fixed price assisted project managers closing contracts assisted internal external audits trained personnel raleigh nc processing contracts reconciled state accounts assisted marketing collecting large dollar invoices audited vendor invoices payment verified accuracy hourly charges living expenses equipment acquisitions tracked purchase order balances generated lotus reports vendor files processed audited servicecontractor activity records applied billing service contracts generated customer invoices advised project managers contracts overcharged service contracts audited vendor invoices payment education master accounting financial management 2014 keller graduate school management city state accounting financial management certified fraud examiner emphasis bachelor science accounting 1993 devry university city state accounting computer programming army national guard city state debug computers programmed system working order skills accounting accounts payable accounts receivable accruals acquisitions billing closing consulting contracts controller credit customer support financials financial statements fixed assets general ledger human resource insurance internet explorer jd edwards job costing kronos lotus marketing mas90 excel outlook express windows word netscape payroll personnel quickbooks,ACCOUNTANT
executive chef summary 29 years experience front back house seeking management position expert managing kitchen staff preparing foods reduced cost without compromising quality taste executive chef 4 years experience highpressure culinary environments skilled preparing large volumes food quickly efficiently highlights kitchen bar dining room operations integrated inventory control promotions upselling budgeting profit loss management safety sanitation compliance innovative menu planning vendor management negotiation strategic kitchen planning budget management culinary staff training development menu management team building leadership outstanding guest relations experience company name city state executive chef 082010 082014 innovative menu development planning food labor cost control food presentation preparation managed special events purchasing inventory management one one customer relations clientele purchase requisition supplies equipment needed ensure quality timely delivery services training developing employees company name city state kitchen manager 082009 072010 recommended measures improving work procedures workers performance created work schedules organized employee time sheets assign duties responsibilities work stations employees accordance work requirements performed various financial activities cash handling deposits payroll observe evaluate workers work procedures insure quality standards complete disciplinary writeups performance reports company name city state sous chef 082007 092009 help train develop grow kitchen staff planning preparing direction food operations kitchen outgoing catering orders making sure kitchen staff works highest culinary standards checking quality quantity food received suppliers giving positive negative feedback staff daily basis making sure house kitchen catering policies implemented training developing employees company name city state lead expeditorcustomer service rep 042005 082008 delivering catering orders surrounding airports customer service data entry using quick books packaging labeling orders outgoing deliveries shopping special requests throughout san diego area elite clientele training developing employees skills consistently working high standards gain indepth familiarity kitchens operations serve safe management certified knowledge different styles cooking resolving personal conflicts staff members constantly working hard achieve personal goals objectives process improvement analysis implementation education restauranthotel management 2017 penn foster management serve safe certified 2015 city skills consistently working high standards gain indepth familiarity kitchens operations serve safe management certified knowledge different styles cooking resolving personal conflicts staff members constantly working hard achieve personal goals objectives process improvementanalysis implementation,CHEF
communications consultant summary clientfocused communications professional nearly 10 years internal communications marketing public relations experience committed producing results deliver unique blend creativeness strategy influence advance company goals technical skills advising clevel executives effectively working large complex organization multiple entities nonprofit public relations agency experience experience adobe indesign creative software wordpress experience communications consultant 082017 current company name city state serves advisor strategist writer senior physician executives including chief quality officer authors leads annual communication strategies designed motivate engage inform employees key organizational stakeholders develops internal sendall emails reaching 200000 kaiser permanente employees supports senior executives highprofile speaking engagements including kaiser permanentes tedx talks 10000 livestream participants institute healthcare improvement national forum 5500 attendees kaiser permanentes national quality conference 1000 attendees built communications function organizations research development division included establishing intranet page newsletter monthly stand meetings quarterly hands meetings roadshows engage employees key regional stakeholders serves national program leader marketing strategy designed showcase organizations clinical advancements large broker employer groups rapidly develops stories external website feature patient physician perspectives variety medical advancements led organizationwide adoption implementation strategy new emergency communication system designed keep employees informed connected event crisis serves national crisis communication representative permanente federation eight permanente medical groups marketing communications specialist 062015 082017 company name city state created clear simple communication materials empower members prospects make best care decisions possible families provided consultation communication strategies support member engagement lead project manager regional flu communications project managed first kporg causebased marketing campaign outperformed established benchmarks 125 produced creative print digital advertising content favorably position organization key member nonmember audiences served communications consultant strategist 22 medical facilities matters impact patient care supported legal department ensure compliance annual regulatory notifications members led crossfunctional teams draft variety communication help members navigate complexities health plan internal communications specialist 052013 062015 company name city state produced comprehensive communication materials connected employees strategic operational goals ensured organizational consistency aspects communication employees authored weekly employee newsletter readership 4600 responsible creation posting daily content employee intranet page served lead project manager communication 300 million renovation regional medical center reduce impacts operations developed creative concepts employee communication projects variety internal clients business partners wrote behalf regional hospital administrator align employees organizational care delivery initiatives public relations assistant 082010 042013 company name city state managed volunteers client events organized speaking points clients public supported meetings press conferences key clients business partners wrote press releases maintained relationships members media education master communication management mcm 2016 university southern california city state usa bachelor arts communication 2012 university hawaii city state usa bachelor arts psychology 2012 university hawaii city state usa board leadership experience communications chair board directors 122014 122015 company name city state produced timely comprehensive communication chapter members programs workshops matters interest via digital print chapter publications,PUBLIC-RELATIONS
construction manager summary energetic construction manager consistently involved facets project extremely knowledgeable pipe lines gas oil facilitys mining industry regulations construction providing expert direction aspects contract construction strong leadership communication skill able recognize problems solve full understanding important forming strong relationship owners engineers good project future work work close safety side projects understanding important safety crew company highlights msha certified osha certified twic certified safety oriented specifications api 6a 5l 15d 1104 653 astm a36 a350 a694392 aws d1 strong management skills project budgeting scheduling communication skills able form strong experienced team phases project work close contractors computer strong clear strong verbal skills oriented organized accomplishments managed 20m 120m projects supervising team 40 265 workers proven record safe job sites ability form safe environment contractors team safety first jobs come time budget 1 managed safe job sites 2 managed shut downs kennecott mine barrick gold strike gsl mining 3 managed several tank farms api 650 653 620 651652 4 managed pipe line projects start finish 5 managed new facilities civil pipe structural tanks experience construction manager february 2014 may 2016 company name city state responsibilities manage construction api tanks facility along pipe line port facility including drilling railway inner coastal port hudson managed erecting api tanks pipe line river tanks managed 12 tanks erected port hudson scenic port allen construction manager march 2008 january 2014 company name city state kennecott construction manager shut installed solar turbine boiler produce electricity barrick gold strike construction manager 85 api tanks project structural civil work gsl managed building pump stations 6 total denham mine retired mine site back line new pipe lines mechanics shakers silos conveyer belts pacific pipeline fontana ca project manager construction manager january 2003 january 2008 company name city state hatti managed set logistics working seas project 6 tanks facility pipe line pump stations new mexico pipe line 17 mile long existing facility built new api tanks 4 wyoming douglas pronghorn facility new tanks facility pipe meter skids pump station rail way education high school diploma 12 jones high city state usa 26 years industry ground last 15 years project construction manager learned industry field today 15 years managing projects real good track record skills strong leadership strong computer skills cost control scheduling managing team procurement estimating scheduling coordinate manage staff meetings knowledge pipe line tanks facilities mechanical civil instrumentation strong understanding safety requirements one thing important ability understand important keep strong relations ship owner engineers project thank foryour consideration look forward hearing,CONSTRUCTION
aviation electronics technician summary administrative expertemployee advocate leading consistent work ethic attitude professionalism highly skilled successful professional solid diverse experience comprehensive military civilian leadership settings currently seeking leverage academic background professional expertise secure challenging rewarding position business management company established poised growth demonstrated proficiency human resources financials outstanding ability effectively oversee complex projects conception completion articulate dynamic leader demonstrating professionalism handling various organizational functions effective communicator leader mba ba accounting organized detail oriented exemplifying professionalism astute ability manage multiple projects tasks highpressured circumstances administrative leader utilizing innovative management leadership strategies facilitate team development project execution highlighted leadership qualities ability work manage individuals diverse cultured backgrounds promoting team values highlights new employee orientations microsoft office suite expert human resources audits staff training development quickbooks maintains confidentiality hr policies procedures expertise exceptional communicator accomplishments audited hris database received special recognition “ thank award ” leadership served key contributing member leadership team maintained 100 accountability large section equipment worth 50000000 multiple overseas deployments documentation wrote edited documents keep staff informed policies procedures process improvement created new departmental procedures manual assessed organizational training needs protective services applied safety procedures policies outlined department safety manual experience aviation electronics technician january 2003 november 2014 company name city state winner numerous awards training supervising military personnel completion 2000 maintenance exercises well receiving inspector qualifications primary crosstrained rate aviation electricians mate awarded implementing innovative electronic travel claims processing system coordinating phaseout outofdate legacy system saving us government 500k successfully captured accounting errors placed orders preventing substantial financial loss 150k maintained position equal opportunity manager eom 4 years conducting organizational climate surveys assess trends problematic areas developing affirmative action address immediate concerns also responsible eo policies issues eeo coordination conflict management inspections investigations reports tasked department training specialist ensuring ontime delivery stringent training programs relevant skills areas expertise employee scheduling staff training development budget development compliance interpersonal relation effective communications strategic analysis expense reporting troubleshooting techniques critical thinking apar work flow planning cash flow analysis revenue generation cost control business strategies transitional core competencies execute management skills facilitating operations business development managing client relations provide organizational direction exceptional ability gain maintain trust building cohesive relations across multiple organizational platforms commendable interpersonal organizational multitasking management proficiencies collaborate effectively support staff provide effective leadership delegating important tasks assignments providing timely followup ensure task completion develop departmental budgets pricing strategies providing financial management document control communications revenue projections direct classification studies successfully designed identify duties responsibilities assigned various employee positions ensure effective execution administrative hr accounting financial aspects related operations meticulously analyzing presenting pertinent information senior staff personnel relevant parties manage comprehensive complex human resources management procedures personnel administration andor staff development classification selection recruitment compensation training employee benefit programs received navy marine corps achievement medal leading team operations mobilization specialists completion 1500 navy reserve order submissions 2300 defense travel authorization voucher audits creating database mobilization tracking utilize naval aviation logistics command management information system optimized oma maintenance planning scheduling ordering parts supplies maintained corporate portal external webpage ensuring accurate relevant data staff clients command drug alcohol program advisor facilitated alcohol awareness training managed alcohol abuse program administered aftercare program dependent sailors identified collected organized data multiple sources evaluated mobilization fiscal purposes used daily monthly quarterly ad hoc reports using critical thinking skills provided operations management avionics shop 35 personnel performed periodic expense budget review analysis coordinated interdepartmental plan contacting screening 500 personnel identified potential mobilization 100 accuracy unit manager database secure profiles service members deploying critical areas evaluate information determine compliance standards using relevant information individual judgment determine whether events processes comply rules regulations maintain knowledge practical applications engineering science technology including application principles techniques procedures equipment design production equipment collaborate effectively senior management engineers technicians various personnel collections manager december 2000 january 2003 company name city state oversaw management collections providing leadership training performance analysis ensure staff proficiency compliance applicable laws governing debt collections established personal financial plans effectively interviewing clients determine income status present expenses financial objectives risk tolerance developed implemented improved collection strategies work plans optimize collection performance minimize expenditures created positive cash flow successfully negotiating settlements delinquent accounts performed initial interviews applicants screened applications human resources education masters business administration mba business administrationmanagement 1 2014 saint leo university city state bachelor arts ba accounting 2011 saint leo university city state united states accounting select one city state meals wheels cofounder boys men mentoring program skills business management human resources management operations management strategic analysis additional information security secret clearance winner numerous awards training supervising military personnel completion 2000 military maintenance exercises,AVIATION
supervisor summary resultsoriented strategic sales professional thirty years retail industry highlights inforem excel word mainframe applications telxon lotus notes training development resultsoriented accomplishments reduction shrink total store awareness increased sales coaching customer service awareness achieved award credit card sales training staff sell benefits card award trip home office outstanding performance award staff month ​ ​ experience company name april 2013 current supervisor city state provide training direct supervision clients demonstrate actual job functions training process maintain appropriate work standards highest degree within community cpr first aid cards date within three months supervised team community job train new hires enclave supervisor position complete weekly schedule enclave supervisors enclave clients moved workshop area train coach clients prepare jobs community train new staff workshop area prepare clients community jobs staff month award company name november 2007 march 2013 store manager city state oversee entire store merchandising company standards develop creative plans increase store sales decrease loss provide training development assistant store managers associates manage store expenses payroll best address needs business maintain communication districtregional management district winner achieved 110 last year credit goals decreased store shrink 144 90 increased sales assistant manager million dollars per last year company name april 2006 november 2014 assistant store manager soft lines assistant manager city state manager twenty million dollar corporate store directed team thirty associates along seasonal associates including managerial implemented team companys new merchandise visual standards mens department exceeded plan sales number one company interfaced buyers corporate visual merchandising team daily basis company name september 2004 april 2006 department manager ladies apparel manager city state manager five million dollar ladies apparel department 496 sq footage directed team twenty associates along seasonal associates including managerial personnel coordinated visual merchandising inventory control recruited associates entire store exceeded spring sales credit goals company name april 2001 september 2004 associate merchandise planner home area city state create review input financial plans location analyze sales stock performance including tracking analyzing sales stock location departmentclassvendor level maximize trends using online systems recommend strategies communicate stores rmms business opportunities assortment needs stock levels strategies door maximize sales presentation review validate sales promotions adequate location prep recap results allocate merchandise recommending orders assortments projecting needs allocate orders storeregion company name april 1997 april 2001 replenishment analyst city state solely overseen adequate core merchandise levels major retailer emphasis intimate apparel mens dress shirts accessories utilize inforem replenishment system maximize sales optimize turn core merchandise conducted extensive training buyers assistant buyers inforem replenishment system coordinate partnerships merchants vendors identify replenishment opportunities along validating editing merchandise assortment shop market quarterly company name october 1996 april 1997 linens soft lines manager city state directed activities related operating departments coordinated remerchandising linens department company name january 1992 october 1996 store manager city state managed one largest sites upscale lingerie chain 120 stores nationally recruited trained scheduled supervised seasonal staff forty including managerial personnel successfully maximized sales reduced shrinkage 3 2 awarded trip outstanding performance company name september 1979 january 1992 soft lines managerassistant manager city state directed team 35 associates soft lines coordinated visual merchandising inventory control interfaced extensively buyers designed implemented visual merchandising education philo high school 1979 high school diploma city state united states muskingum vocational school 1980 nurses aide certification city state united states skills assistant manager cpr credit editing skus financial pl first aid inforem inventory control lotus notes mainframe managerial market merchandising organization excel word payroll personnel sales supervisor supervision teachingtraining coaching customer service,APPAREL
mover summary extremely motivated dependable laborer years extensive experience general maintenance construction tasks ranging demolitions site clearing debris removal proven physical stamina demonstrated ability work without supervision fun friendly individual enjoy working collaboratively experience 012016 current company name city state mover warehouse mover packing material equipment furniture warehouse businesses residential areas throughout maryland dc loading unloading moving trucks vans automobiles hands pallet jacks installed protective bracing padding strapping prevent shifting damage items furniture transport maneuvered trucks loading positions following signals loading crew checking vehicle loading equipment properly positioned performed routine maintenance vehicles auxiliary equipment cleaning lubricating recharge batteries fueling replacing liquefied gas tank moved materials construction zones trucks using cards hand trucks forklifts installed protective devices prevent shifting damage transported items performed pre trip trucks leaving yard daily check tire pressure gauages selected loaded moved unloaded food supplies dock adhered osha standards increase efficiencies minimize reworks losses process loaded forklift properly perform daily job duties placed materials appropriated storage locations maintained accurate records materials transfers kept abreast quantity counts various products replenished supplies required picked filled job orders different stores placed products pallets lifted 80 100 pounds fast pace completed work timing cycle 437 minutes allocated full day within four hours 012015 012016 company name city state warehouse selector driver selected loaded moved unloaded wine supplies dock loaded forklift properly perform daily job duties placed materials appropriated storage locations maintained accurate records materials transfers kept abreast quantity counts various products replenished supplies required picked filled job orders different stores placed products pallets lifted 80 100 pounds fast pace completed work timing cycle 437 minutes allocated full day within four hours conducting smooth functions relating requisition receipt stacking dispatch goods supplies organizing systematic storage material maintained inventory supplies made note damaged goods performed duties assigned warehouse manager andor supervisor coordinated transporters suppliers dispatch procurement goods followed proper documentation safety procedures warehouse functions transported product liquor stores vintners ensured freshness product every trip managed company assets carts kegs pallets kept track delivery information truck mileage fuel usage forklift operator warehouse maintenance 012013 012015 company name city state laborer lift heavy loads 70 lbs navigate construction job site dig pits trenches foundations preparation job site construction operate heavy machinery including construction vehicles identify utility lines perform setup cleanup tasks job site direct traffic necessary ensure safety pedestrians motorists work crew backfill trenches pits necessary provide labor support needed specialty crew perform general maintenance construction equipment vehicles assist building structures residential business construction sites participate demolitions work underground tunnels sewer systems remove trees debris service machines including pumps compressors generators tractors trailers mix concrete 012010 012013 company name city state fitness aqua aerobics instructor explain enforce safety rules regulations governing sports recreational activities use exercise equipment offer alternatives classes accommodate different levels fitness teach proper breathing techniques used physical exertion instruct participants maintaining exertion levels order maximize benefits exercise routines teach demonstrate use gymnastic training equipment trampolines weights evaluate individuals abilities needs physical conditions develop suitable training programs meet special requirements plan physical education programs promote development participants physical attributes social skills skills forklift operator hand trucks inventory machinery building materials read interpret drawings safety service time management education training 2000 northern high school high school diploma,FITNESS
registered nurse supervisor professional objective registered nurse striving deliver enthusiastic quality compassionate care patients independent judgment collaborating healthcare providers achieve shared patient facility goals education training december 23 2011 bachelor science nursing university maryland baltimore school nursing city state nursing december 23 2009 associate science nursing transfer studies anne arundel community college city state nursing transfer studies august 2003 high school diploma broadneck high school city state june 9 2007 professional experience 092013 current registered nurse supervisor company name city state 53 beds oversee delegate responsibilities 5 lvn 4 rt 4 cna staff 53 bed subacute unit insure proper adherence facility policies procedures perform complete comprehensive assessments admissions readmissions current residents initiate maintain administer intravenous therapies ordered per facility protocol manage monitor residents skin conditions prevent breakdown provide complete wound care needed relay significant change condition laboratory work client concerns physician responsible party advocate client professional intuition proficient interdisciplinary communication family patient teaching provide specialized care residents status post varying degrees complex surgical procedures including delicate respiratory issues tracheotomy mechanical ventilation cares compose comprehensive care plans accordance evidencebased research clients medical history personal nurse client interaction manage daily schedule ensure unit safely appropriately staffed conduct team inservices inform educate staff changes company policies andor address recent concerns 022015 current registered nurse company name city state assist patients healing recovery surgery lead inservice regarding proper use responsible delivery safe patient care utilizing nursing process assessment planning implementation evaluation provide care patients different acuity levels ranging medicalsurgical intensive care initiate maintain cardiac drips pca pumps heshe communicates physician changes patients clinical condition including hemodynamic monitoring results diagnostic studies abnormal results symptomatology 052012 082013 registered nurse company name city state performed complete comprehensive assessments admissions readmissions current residents reviewed clients medical histories test results electronic medication administration records safe dispensation medications care assisted residents activities daily living provided specific individualized care adults status post varying degrees surgical procedures composed comprehensive care plans accordance evidencebased research clients medical history personal nurse client interaction advocated client professional intuition proficient interdisciplinary communication family patient teaching 112009 052012 radiology transporter company name city state verified correct client information kindly professionally interacted client hisher radiology exam answered client questions hisher particular health test securely transported patients safely timely emergency department designated radiology examinations using wheelchairs stretchers 082007 012010 fitness center monitor company name city state monitored fitness center ensured students facultystaff members exercised gym organized distributed athletic uniforms equipment arlington echo outdoor education center assistant planting vegetation indigenous maryland caring animal tankshabitats involved various church activities cecil memorial united methodist church including assisting choreographer liturgical dance team donating delivering packages disadvantaged families throughout community licenses registered nurse license 848911 exp 122016 bls exp 072017 acls exp 092016 hospital fire life safety card exp 12020 critical care nursing certified dysrhythmia interpretation therapeutic modalities certified iv therapy certified mechanical ventilation certified participated several dementia stroke training courses skill highlights microsoft office including microsoft excel microsoft powerpoint microsoft word proficient internet explorer firefox point click care skills cna client clients client interaction internet explorer mechanical medication administration microsoft excel microsoft office microsoft powerpoint microsoft word policies radiology research teaching therapy ventilation wound care,FITNESS
independent consultant career overview energetic customer service pr representative motivated maintain customer satisfaction contribute company success im enthusiastic connect people offer best customer service theyve experienced date capitalizing strengths listed asset company assist helping grow expand business successes successfully orchestrated annual conference 600 people improved organization workflow business office 70 congregations coordinated emceed annual womens retreats past 4 years exceptional multitasker accuracy speed saved company tens thousands dollars work several people 13 years lumber company core strengths strong organizational skills courteous demeanor energetic work attitude leadership experience great people skills reliable responsible team player strong initiativeproblem solving skills work experience independent consultant jul 2013 current company name city state generate sales existing clients focused new client acquisition provide excellent customer service clients including prompt responsiveness delivery product troubleshoot coach consultants team create invitations flyers advertising purposes creative worship arts director dec 2011 may 2016 company name city state responsible organization weekly church services including leading worship team band song selection creating designing keynote slides songs announcements overall presentation church facility successfully led volunteer worship team band variety personalities schedules coordinated monthly schedule including practices performances planned organized led many allchurch womens events ie retreats dinners bbqs family movie nights etc designed creative visual displays assist sermon themes office manager may 2011 current company name city state responsible running district office assists oversees 72 churches across la orange county single handedly coordinate annual convention 600 pastors delegates prepared annual town retreats including facility selection arrangement hotel reservations meal coordination speaker bookings schedule management creation printed materials collection required information attendees excursion planning process document monies received churches accounts receivable accounts payable assist district superintendent emergency projects arise often requiring flexibility creativity quick thinking executive assistant jan 1992 nov 2009 company name city state 5 years company receptionist expert customer service provider promoted executive assistant vice president responsible billing invoices customers accounts receivable accounts payable 401k contact person filing legal construction preliminary notices lien releases handled dmv transactions fleet 1520 trucks assisted vice president various projects skills microsoft word excel powerpoint leadership keynote telephone skills 10key multitasking notary 20 years proofreading proficient spanish strengths finders results includer achiever responsible disciplined consistent,ARTS
mechanical design engineer intern summary 2 years combined professional educational experience 3d modelling product design 1 year handson experience fea stress analysis numerical modelling static dynamic analysis certified product design analysis engineering mechanics octg researched fields cfd design heat transfer mechanisms internship experience maintenance engineer well rounded professional passion innovate improve performance quality highlights 3d modelling product design statistical analysis design experiments stress analysis structural analysis trusses frames finite element analysis fea heat transfer api dnv asme machining manufacturing software skills handson experience autocad autodesk inventor pro engineer creo microstation solidworks catia v5 matlab ansys pipesim orcaflex comsol pipesim microsoft office excel access outlook powerpoint visio microsoft project working knowledge olga ptc windchill quality solutions plm simulink mathcad plc programming labview peoplesoft sap sql c python linux operating system windows xp windows 7 windows 8 mac os chrome os android ios bios accomplishments enhancement condensation heat exchanger prototype project scope designed fabricated shell tube heat exchanger proengineer pipeline simulation design optimization field production using flow assurance strategies pipesim feed stress analysis subsea pipeline system wg kenny project cfd analysis flow inside pipelines improve offshore drilling mechanisms ansys fluent design cfd analysis optimization computer heat sink maximize heat transfer rate comsol design analysis press tool prototype proengineer ansys mechanical chassis exterior designer national go kart championship 2013 india catia v5 proe ansys key competencies autocad proe solidworks 5 years ansys 2 years finite element analysis 2 years product design analysis 1 year experience september 2014 august 2015 company name city state mechanical design engineer intern subsea pipeline lay installation analysis using dnv os f101 drilling riser design high current environment experience recoil hang drift analysis steady state multiphase flow simulation pipelines using pipesim considering flow assurance strategies designed 3d models subsea systems using solidworks package analyzed mechanical systems including fea structural fatigue delivered drilling riser design document 3 days usually takes 12 weeks standardized ms excel template expedite design calculation process hours would take days recommended efficient design reduce cost manufacturing gained overall knowledge pertaining 3d modelling product design octg project management project engineering stress analysis wall thickness evaluation tension force calculations gained experience applying various industry codes offshore oil gas projects conversant flow assurance strategies pipeline analysis codes api rp 2a api rp 1111 dnvosf101 asme b318 dnvrpf110 dnvrpe305 dnvrpf101 riser analysis code apirp2rd drilling riser analysis code apirp16q january 2014 june 2014 company name fitness zone attendant certified first aid emergency evacuation enforced safety policies assisted customers workout sessions acknowledged communication skills interacting people different nationalities emerged strong professional balancing rigorous work schedules academics june 2011 august 2011 company name maintenance engineer intern investigated operations maintenance problems heat exchangers refrigerators monitored analyzed initiated actions increasing efficiency operation studied pids wiring diagrams manuals recommended economic maintenance solutions developed prototype heat exchanger integrated hydrophobic coating costed 10 per foot succeeded increasing condensation rate 27 making environment friendly proposed model 21 compact 22 18k less expensive performs equally well comparison present heat exchangers submitted report scope improvement innovative design reduced cost education dec 2014 cgpa master science mechanical engineering gpa gpa 32744 mechanical engineering gpa 32744 810 may 2013 university houston main campus texas cgpa bachelor engineering mechanical engineering mechanical engineering anna university india skills 3d ansys api autocad c catia communication skills design experiments first aid labview linux machining mac os mathcad matlab mechanical access ms excel excel microsoft office outlook powerpoint microsoft project windows 7 windows 8 windows xp microstation oil os operating system peoplesoft plc programming plm policies pro engineer product design project management python quality safety sap simulation solidworks sql statistical analysis visio wiring diagrams,FITNESS
national administrator population health associate director visit clinical practice education maters certificate lean six sigma healthcare 2015 villanova university city state mph masters public health health care administration 2012 west chester university city state md medicine 2001 saint petersburg state medical academy city russia executive profile healthcare executive 16 years progressive experience acute postacute care settings experienced clinical operations process improvement quality population health management clinical integration business development marketing strategy forprofit nonprofit health systems exceptionally strong design development value based solutions collaborative approaches health care delivery physicians health systems related organizations professional experience national administrator population health associate director visit clinical practice 032014 current company name city state home health company net revenue 1 billion 300 service offices 22 states responsible design implementation population health initiatives 100 service offices nationwide promote crosscontinuum collaboration physician practices major health systems payors accountable care community organizations report division director visit clinical practice designed implemented hf initiative 100 offices led 169 decrease rehospitalizations 6169 improvements star outcomes 21 decrease utilization services 52 increase admits per day resulting 13085546 additional revenue 14 months successfully implemented career pathing programs develop specialized care teams across practice resulting development 461 cardiac leads 3000 trained health professionals nationally developed copd program received approval recognition national copd foundation designed implemented comprehensive joint replacement cjr program improve quality care developed bundled program protocols cabg ami heart failure effective care delivery fostered fifteen providerpayor relationships developing operationalclinical processes integrate care across continuum conducted practicewide gap analysis patient experience committee identify key problem areas develop effective strategies improvement collaborated policy team overhauled clinical documentation promote patientcentered goals reducing documentation time 30 min led gap analysis qapi team identify processes necessary ensure patient safety led design palliative care educationaloperational program collaboration specialty practices performance merited two promotions three years resident executive administration 022013 022014 company name city state 231bed hospital part main line health notforprofit health system serving portions philadelphia suburbs participated variety projects included process improvement initiatives service line initiatives patientcentered care process flow impact strategic planning reported vice president patient care services facilitated strategic financial operational planning opening obs unit collaboration senior leadership analyzed key elements implement patient centered medical home pcmh enhance access continuity identify manage patient populations provide culturally linguistically appropriate care track coordinate care measure improve performance cancer center developed strategies improving patient flow reconfiguring work layout reorganizing staff responsibilities reducing patient wait time cancer center devised measurement standards guide performance improvement obs unit developed evidencebased strategies improve hcahps patient satisfaction score conducted leader rounding clinical staff promote efficiency build relationships suppliercustomer chain healthcare consultant 082012 122012 company name city state national institutes healthnih funded public health coalition serving upper merion area part mph graduate thesis evaluated organizational sustainability management processes communicated results key stakeholders provided recommendations senior leadership developed strategies increase utilization expertise services improve access priority populations reduce service redundancy facilitate membership growth director department general medicine consultative services general physician 112005 062012 company name city state 280bed hospital 30000 opd patients annually ​ clinical quality operations management department 70 fte clinicians managed day day operations department maintained physician relationships reported system chief medical officer led establishment primary care clinic supporting diagnostics led planning construction three deaddiction rehabilitation centers directed organization yearly medical camps provide access care approximately 900 patients established international platform staffing led worldwide recruitment physicians provide services led community health needs assessment project address priority health needs directed cultural competency program developed training guidelines health professionals collaborated director finance develop systemwide unit report cards monitor turnover fiscal resource use budgets departmental activities active several hospital committees including member patient safety committee physician leadership assembly strategic planning execution committee professional affiliations american college healthcare executives member healthcare leadership network delaware valley partner healthcare organization ambassador lean healthcare exchange member community involvement advisor quality insightscare coordination medication safety project advisor population health alliance pha social determinants health project,HEALTHCARE
finance manager highlights essbase peoplesoft tableau access excel hyperion experience company name july 2014 current finance manager city state develop financial models professional lab services pls management team assists preparation business cases new lab management deals reviews deal models underlying assumptions ensure effective financial decisions made spearheads monthly actual budget financial analysis capital expenditure review managed labs leads investigation team audits deals meeting financial expectations presents findings provides recommended solutions senior leadership streamlined standardized monthly financial reporting existing managed labs presents quarterly financial results outlook general manager pls regional senior leadership established deal tracking mechanism track financial performance compared deal model coordinates business partners build annual budgets quarterly forecasts existing managed labs projects future revenueom growth reviews business cases incremental capital expenditure requests existing managed labs develops pls department annual cost budget reviews general manager pls senior finance leaders company name june 2012 july 2014 senior financial analyst city state partnered regions operational leadership team provided financial support function reviewing functional pl results fteproductivity trends invigorate cost savings addressing ad hoc requests performed monthly pl trend analysis 15 billion region ensuring accuracy financial statements communicated key drivers variances budget regional finance director review journal entries reconciliations prepared centralized accounting ensure accuracy built automated budgetforecasting models ensure accurate efficient updates forecasts lead headcount salaries wages benefits forecasting region 5000 employees conducted monthly review regions operational leadership team budgeted forecasted monitored regions monthly supplies expense including analyzing overall cost per requisition client supply cost per requisition allergen volume trends forecasted budgeted monthly operating expenses including automobile shuttle rent telecommunications utilities depreciation prepared daily specimen volume report region including forecasting volume cycling analyzing trends spearheaded regions cost testing update initiative communicated results regional finance director corporate pricing budgeted forecasted monitored regions capital spending regional fixed asset subject matter expert coordinating addition transfer disposal assets developed implemented new processes improve internal controls gain efficiencies supported regional finance director process owners internal audits sox testing indirectly managedmentored one individual company name november 2010 june 2012 senior auditor internal audit city state incharged performed audits domestic international business units supervised 25 staff senior auditors provided job training established time frames task completion communicated key objectives goals headed foreign corrupt practices act fcpa auditing company consisting interviews international business unit senior management testing procedures worked legal counsel remediation control deficiencies fcpa policy violations identified conducted audit planning including risk assessment scoping budgeting resource needs assigning work areas scheduling audit timing updated audit work programs better address potential risks within business processes wrote internal audit reports rated audit findings based risk determined report opinion based audit findings provided management effective recommendation implemented use data analytic procedures increasing efficiency effectiveness audits managed one direct report ensuring successful career development company name august 2008 november 2010 senior auditor city state performed financial audits sec corporations governmental entities education may 2008 bachelor science business administration gpa gpa 395 business administration gpa 395 seton hall varsity swim team ncaa division big east conference seton hall university december 2009 ms professional accounting city state gpa gpa 394 professional accounting gpa 394 skills accounting ad auditing benefits budgeting budgets budget business processes client drivers essbase senior management finance financial financial analysis financial audits develop financial models financial reporting financial statements forecasting functional general manager hyperion internal audits internal audit international business leadership legal director access excel outlook peoplesoft pricing processes risk assessment sox testing scheduling tableau telecommunications trend utilities,FINANCE
customer advocate professional summary rotc 4 years high school unarmed drill team second command would drill meets competitions distraction also learning experience gathered leader ship skills team work skills also responsibility skills needed get something done taught take initiative get things done lead couple drill meets learn handle hard situations work experience customer advocate dec 2014 nov 2015 company name city state responsibilities making sure customer leave cash making sure documents updated file customer one tasks campaign calls completed monday report sent go customers account see cash available loan wise give brief call reminding cash need sent summary report monday get customers helping us meet goalswe also make sure environment clean nice customers feel welcomed ensuring documents correct system meet compliance verify examine information accuracy loan application closing documents record applications loan credit loan information disbursements funds using computers present loan repayment schedules customers calculate review correct errors interest principal payment closing costs using computers calculators file maintain loan records receive checks cash deposit verify amounts check accuracy deposit slips cash checks pay money verifying signatures correct written numerical amounts agree accounts sufficient funds process maintain records customer loans jul 2014 jan 2015 company name city state greet customers ascertain customer wants needs describe merchandise explain use operation care merchandise customers recommend select help locate obtain merchandise based customer needs desires answer questions regarding store merchandise maintain records related sales place special orders call stores find desired items prepare merchandise purchase rental watch recognize security risks thefts know prevent handle situations inventory stock requisition new stock clean shelves counters tables help customers try fit merchandise open close cash registers performing tasks counting money separating charge slips coupons vouchers balancing cash drawers making deposits estimate quantity cost merchandise required paint floor covering bag package purchases wrap gifts greet customers ascertain customer wants needs jun 2014 dec 2014 company name city state receive payment cash check credit cards vouchers automatic debits issue receipts refunds credits change due customers greet customers entering establishments process merchandise returns exchanges describe merchandise explain use operation care merchandise customers maintain clean orderly checkout areas complete general cleaning duties mopping floors emptying trash cans recommend select help locate obtain merchandise based customer needs desires assist duties areas store monitoring fitting rooms bagging carrying customers items answer questions regarding store merchandise maintain knowledge current sales promotions policies regarding payment exchanges security practices maintain records related sales inventory stock requisition new stock help customers try fit merchandise apr 2012 aug 2014 company name city state maintain sanitation health safety standards work areas receive payment cash check credit cards vouchers automatic debits clean food preparation areas cooking surfaces utensils issue receipts refunds credits change due customers verify prepared food meets requirements quality quantity greet customers entering establishments prepare specialty foods pizzas fish chips sandwiches tacos following specific methods usually require short preparation time answer customers questions provide information procedures policies measure ingredients required specific food items prepared maintain clean orderly checkout areas complete general cleaning duties mopping floors emptying trash cans take food drink orders receive payment customers stock shelves mark prices shelves items clean stock restock workstations display cases wash cut prepare foods designated cooking count money cash drawers beginning shifts ensure amounts correct adequate change serve orders customers windows counters tables precook items bacon prepare later use prepare dough following recipe education training high school diploma jun 2014 eldorado high school city state diploma skills calculators cash registers closing cooking credit funds inventory issue receipts mark money windows nice paint policies quality maintain records safety sales tables team work wise written,ADVOCATE
information technology provisioning technician career overview process driven goal oriented information security leader 5 years security experience selfmotivated governance manager adept analyzing remediating threat vectors enterprise level bolsters corporate strategy enhances daily security operations delivers improved optimized business protection leading geographically diverse team adept problem solving risk analysis audit control establishment immediate value offered technical acumen maximize technology investment effectively implement business strategy drive innovation improve business processes expand service technical strategic planning enablement capabilities maximize multimillion dollar cost savings qualifications business process improvements partner teams create efficient crossfunctional processes eliminating contract negotiations cost savings initiatives ad dns tcpip microsoft exchange rapid7 vulnerability assessment platform firewall idsips web filterproxy mail accomplishments influential change agent focused renewing quality initiatives complex sox governance compliance outstanding mentoring skills adept coaching junior senior personnel portfolios collaborating crossfunctionally interdepartmentally increasing growth confidence among team members financial policies forecasting project deployment reporting project scope scheduling provide ongoing management information security practices specifications architecture design facilitating continuous organizational improvement security infrastructure analytics orientation progressive experience managing enterprise security initiatives culture development appropriate audit procedures policies managing sox governance compliance build riskbased security escalation paths tracking documentation highly trained team proficient management experience enforcing key sox requirements throughout enterprise program management cross functional collaboration coupled enterprise policy creation negotiation acumen possess comprehensive technical background management experience resources utilization training development ensure business continuity manage technology risks information change management assurance scoping raising security awareness bolstering systems deploying work experience 082013 112013 company name state mcafee eepc worked multiple departments executive teams ensure timely complete rollout product served technical lead tier 2 escalation resource multiple applications operating systems support included windows xp 7 linux red hat mac osx administration troubleshooting reclamation issuance rsa soft hard tokens served main escalation point desynchronization issues hardwarebased troubles led executive support team provided whiteglove support director level active directory administration ranging sso integration forest creation simple user administration identified information technology provisioning technician 102012 082013 company name city state researched resolved ad issues relating advanced administration gpo creation provided remote local support employee base 7000 employees contractors consultants resolved complex hardware software issues served tier 2 3 support needed utilized multiple ticketing systems track customer issues including numara footprints kayako provisioned troubleshot repaired laptops desktops mifis corporate cellular phones managed network operations center serviced upwards 100 clients multiple geographic locations information technology consultant 122011 022013 company name city state varying degrees service contracts significantly diverse environments utilization ncentral monitoring patch management platform audit report customer compliance software usage statistics prepare present recommendations increase security productivity business architected implemented documented various exchange active directory deployments within customers individual ecosystem tracked utilization statistics increase revenue operations center company name city state responsible enterprise information security architecture risk management compliance understanding business information security compliance manager solarcity san mateo ca november 2013 present issues concerns determining business security requirements designing architecture applying security technologies mitigate risk ensure compliance solarcity policies standards implementation administration forensic imaging enterprise solution utilized conduct covert overt collection analysis atrisk employees creation maintenance sox identified legal team governance compliance program outstanding mentoring skills adept coaching junior senior personnel increasing growth confidence among team members deployment vulnerability assessment concepttocompletion driver platform interdepartmental mediator focused converting identified risks divergent programming noncompliant applications software enterprise level solutions complete policy guidance remediation measures vendor assessment negotiation implementation upgraded security managed information security projects including planning development platform including firewall proxy new processes technologies areas intrusion detection response categorybased filter vpn management vulnerability assessment practices vpn authentication reduced total cost ownership antivirus system streamlining identified technicalmobility improvements physical security designs author maintain information deployment administration processes providing riskbased methodology increased incident management landscape technology information security reduced operational expenditure policies enterprise administered coordinated conversion existing whole disk encryption platform symantec pgp new platform education training associates arts sciences aas business administration software technology business administration software technology associates arts aa information technology heald college information technology associate applied sciences aas network security heald college network security comptia certification comptia security certification skills certification active directory ad antivirus business process coaching compliance manager ca hardware concept contract negotiations contracts conversion encryption clients designing desktops disaster recovery dns firewall functional gateway ids imaging information security laptops legal linux mac director mcafee mediator mentoring exchange microsoft exchange mail windows xp negotiation enterprise network networking operating systems personnel policies processes programming proxy red hat relationship building risk management san statistics symantec tcpip technical trainer phones troubleshooting vpn author,INFORMATION-TECHNOLOGY
sales associate core qualifications working knowledge microsoft office word powerpoint excel outlook publisher education training may 2016 bachelor science communications public relations political science salem state university city state communications public relations political science work experience 122016 current sales associate company name city state respond member inquires via email phone establish referral programs using otf sales system sell memberships upgrades 082016 112016 marketing coordinator company name city state promote ridesharing programs hosting events client locations develop marketing flyers using publisher manage aspects event production support field directors project management manage social media accounts facebook twitter intern company name city state helped film malden holiday parade using editing skills designed brochures upcoming events collaborated members malden neighborhood staff writer company name city state student run campus newspaper researched information news articles using library web sources composed edited informational articles well conduct interviews gained knowledge taking photographs writing captions sidebars 112013 062016 customer servicesales representative company name city state help customers resolve billing questions collect payments renew oil contracts answer inbound calls make outbound calls promote oil safer choice train new hires skills billing brochures client editing email event production film marketing excel microsoft office outlook powerpoint publisher wordsalessalesforce,SALES
software support specialist professional summary dedicated customer service representative motivated maintain customer satisfaction contribute company success skill highlights strong organizational skills energetic work attitude telephone inquiries specialist customer service expert telecommunication skills adaptive team player active listening skills sharp problem solver work experience software support specialist company name city state evaluated system potential testing compatibility new programs existing programs maximized use software training users interpreting instructions answering questions maintained system capability testing computer components assisted customer installation software hardware financial foundations associate company name city state acquired applies developing knowledge products services processes recognized life events understands members needs provides advice order deliver appropriate solutions member handled basic billing inquiries focusing one done philosophy specific product knowledge includes auto home renters valuable personal property assisted members online account admission representative company name city state execute high volume outbound phone calls contacted students computer issues completed interview process prospective followup regularly student start classes associate company name city state handled inbound telephone inquiries retirement plan participants responded clients requested account maintenance balance information processed financial transactions offered appropriate products services provided appropriate education regarding participants retirement plan wells fargo equity direct customer service advocate responded complaints customers regarding banking financial products communicated departments resolve customer issues monitored customer inquiries complaints assist effective resolution coordinated customer ensure optimal level customer services prepared records monitor results customer associate departments ensured optimal level customer services business development representative company name city state developed sales training guide used training period newly hired agents excellent oral written communication skills successful development maintenance positive customer relationships experienced database management web content development responsible annual range 13m net new business branch manager company name city state trained administrative personnel managers loss prevention took measures building precaution like alarm management camera provide necessary training loss prevention personnel completed weekly payroll using adp payroll services accomplished recruiting staffing required client took measures equipment cost reduction control audits security police superintendent company name city state supervised security forces cheyenne mountain afs norad supervised trained informationindustrial security inspector norad responsible monitoring emergency response exercise norad ensured safety base weapons property personnel hostile forces directed vehicle pedestrian traffic base leads organizes security police operations enforced standards conduct discipline adherence laws directives carried security police onscene commander function oversaw evaluated unit performance developed security police plans policies procedures instructions assessed installation deployed location vulnerabilities established programs plans policies protect air force combat capabilities developed orientation education programs information security developed managed force protection antiterrorism programs training education training bachelor science business administration 2015 regis university city state usa business administration skills administrative adp payroll air force balance banking basic billing excellent oral hardware cost reduction client customer services customer service database management equity financial information security loss prevention weapons payroll personnel philosophy camera police policies processes recruiting safety sales training staffing telephone phone web content development written communication skills,AUTOMOBILE
arts educator summary creative innovative art teacher passionate making middle high school experience positive one students works improve school climate students learn course materials well social skills need thrive aspects lives excellent communication interpersonal effective leadership skills create easy interaction students parents staff accomplishments served advisor student club name club number years row skills valid current teaching certification florida earthspace science 612 art k12 elementary education k5 positive encouraging experience 032005 current arts educator company name city state supported students developing strategies individual needs classroom group dynamics communicated effectively educators various grade levels wrote daily weekly lesson plans physically verbally interacted students throughout day keep engaged supplied oneonone attention student maintaining overall focus entire group encouraged students understanding helpful others organized field trips local parks fire stations zoos conducted small group individual classroom activities based differentiated learning needs conducted small group individual classroom activities based differentiated learning needs applied positive reinforcement method redirect negative behaviors promoted language development skills reading storytelling presented class material policies accurately clearly number classes semester prepare lesson plans set goals demonstrate methods procedures use variety art materials tools acrylics watercolors brushes graphite colored pencil oil pastel cartooning metal repousse weaving paper mache sculpture wire work jewelry making fused glass ceramics assess students needs capabilities utilize customized teaching techniques inspire students assist develop creativity selfexpression exemplary classroom management establishing student rapport promotes learning active participation initiate yearly sponsor national junior art honor society organize student art exhibition directing planning publicity preparation set evening art showcase student work gallery setting manage annual budget middle upper school divisions carry duties department chair provide guidance instruction direction support fellow faculty members collaborate coworkers share best practices resolve academic disciplinary matters act liaison staff students parents school director motivated individual true passion lifelong learning 042005 current company name city state 082004 062005 visual arts instructor company name city state develop good rapport students order cultivate creative encouraging atmosphere effectively communicate information ideas staff parents students manage annual budget materials supplies 101990 072005 ownerartist company name city state manage business provides variety gifts commercial signs supervise aspects business including customer service sales purchasing accounting employee hiring training developed produced fused glass product line still carried galleries gift shops across us caribbean education training master science education novasoutheastern university city state united states bfa florida atlantic university city state bachelor science education university nebraska omaha city state united states recipient goodrich scholarship coursework education minor geology studio corning museum glass city state city state skills people skillsenthusiastic people person advanced problemsolving great organizational skills activities honors featured artist pbs tv series new florida glass fusion artist student gold key scholastic art writing awards accepted award carnaggie hall nyc student first place colored pencil drawing gallery hard rock casino hollywood florida member naea ​ additional information work hadars clay make mixed metal jewelry,ARTS
mechanical designer summary im offering twentyeight 28 years extensive working knowledge principles theories concepts designengineering field selfmotivated assertive individual learns quickly accepts new challenges works well independently also team environments lives high personal standards integrityethics proactively demonstrates good interfacecommunication task management highlights 3d model part design assembly development including bom generation create weight distribution analysis well present findings able defend assumptions heavy light structural frame design aluminum mounting platform design strong standing hydraulic components able troubleshooting ability develop improve hydraulic circuits existing schematics experience company name may 2013 july 2015 mechanical designer city state member research technology team able part several projects focused saving company money reducing time equipment use tested approved quality parts material designs developed use creo parametric 20 windchill autodesk inventor 2015 designed tested implemented pneumatic circuit insure proper conditions existed prior engaging disengaging clutch frac pump units circuit protects clutch premature failure unnecessary ware investigated fluid end failures corrected drawing errors related seat angel significantly increased life fluid ends created approved source control drawings fluid end valves seats witch eliminated use misaligned seat premature washouts fluid ends designed cross unit manifold used connect twenty two 22 frac pumps run natural gas field gas significantly reduced fuel cost across fleet frac pumps troubleshot redesigned hydraulic circuit fleets sand conveyers redesign significantly reduced time reduced amount training needed field hands troubleshot redesigned hydraulic circuit potential venders sand conveyor correct issue able correct redesign involved changing spool pvg valve installing cross port relief valve replumbing hydraulic circuit troubleshot corrected spillage sand sand conveyors reduced amount time related sand cleanup removal designed dust control system companys fleet sand kings company name april 2011 may 2013 mechanical designer city state member coil tubing unit ctu team help ensure design manufactured products meet rigorous industry standards established american petroleum institute international standards organization use 3d parametric model generation manipulation using autodesk inventor pro 2012 routed systems tube pipe autodesk vault professional 2102 create weight distribution analysis well present findings able defend assumptions ctu trailer layout redesigned eliminate costly manufacturing rework errors confusion hydraulic wet kit assembly frame design heavy light structural frame design aluminum mounting platform design capable setting 3d models use integrated autodesk stress analysis fea understanding setting convergence material constraints loads ability interpret hot spots make adjustments model knowledge apply use section modulus tables determine one shape compares another strength directional load able research possible problems material selection component interface present options vendorpurchasing q sitins second sourcing prospects direct indirect interaction customer regarding additional customer supplied hardware installations take initiative procure data research make contacts order bring viable solutions forefront company name january 2009 february 2010 planning engineer city state applied aerodynamics inc faaeasa repair station focused limited repair overhaul manufacturing flight control surfaces aircraft composites responsible planning incoming repair orders aviation parts repair station planning work instruction aircraft components minor skin repairs complete rib skin spar replacement planning engineer also created developed internal procedures assured compliance d151991 digital product definition dpd boeing suppliers successful onsight boeing dpd audit allowed applied aerodynamics begin downloading receiving andor using dpd data manufacturing repair boeing parts interact contracts customer service engineering purchasing internal fabrication shops would review orders procedures process improvements planning engineer also heavily involved parts manufacturer approval pma development applied aerodynamics parts manufacturer approval pma approval granted united states federal aviation administration faa manufacturer aircraft parts company name october 2006 december 2008 senior manufacturing planner city state aeroparts manufacturing repair focused sheetmetal detail parts assemblies drophammer stampings faaeasa repair station overhauls metal fiberglass ducting large commercial aircraft sr planner responsible planning incoming production orders new aviation parts repair station planning work instruction aircraft components interact contracts customer service engineering purchasing internal fabrication shops would review orders procedures process improvements would ensure customer requirements verified existing orders reviewed new orders releasing subsequent operations reviewed job folders customer requirements developed plan parts manufactured based contractual requirements would develop master shop traveler inputting information per purchase order andor drawing assign task number traveler number input manufacturing instructions sequences inspection points required input specifications verification testing needs etc job costing system create print shop traveler senior manufacturing planner would release shop traveler production stores issuance product materials andor tooling required begin production flow would also review completed travelers approved changes made production categorize required changes either onetime deviation required future production changes required future production enter changes system forward information contract department pricing adjustments future sales also responsible conduct technical estimating support researching reviewing work order requirements requested production quality andor management well providing leadtime estimates manufacturing methods historical planning information etc responsible planning incoming production orders new aviation parts repair station planning work instruction aircraft components interact contracts customer service engineering purchasing internal fabrication shops would review orders procedures process improvements company name june 2004 july 2006 senior mechanical designer city state responsible designing electromechanical assemblies mobile command communications systems military commercial applications beyond lineofsight high mobility digital group multiplexer assemblage blos hmda blos hmda housed s805 shelter mounted transported ecv hmmwv design employs rack mounting system mounting electronics equipment based eia standards included limited responsibilities troubleshooting existing solid models generating new solid models supporting documentation following sheet metal fabrication assemblies subassemblies welding punching forming machining electromechanical assemblies subassemblies cable harness assemblies design documentation prepared using solidworks rev 2004 rev 2005 compliance milstd100e ansi y145m1982 asme y1451994 requirements industry standards company name june 2002 november 2003 senior mechanical designer city state us department energys waste isolation pilot plant wipp worlds first underground repository licensed safely permanently dispose excess transuranic radioactive waste research production nuclear weapons project facilities include disposal rooms mined 2150 feet underground 2000foot thick salt formation position senior mechanical designer supported design documentation following projects associated remote handling transuranic radioactive waste underground radios continues air monitoring cam remote alarm filter clip 2½ ton jib crane cask preparation station radiation source holders elevated work platform cask preparation station shrouded probe assemblies hydraulic wrench system 10160b casks 10160b road cask lid vent tool underground ventilation system underground bulkhead assemblies company name august 1996 june 2001 senior mechanical designer city state supported design documentation electromechanical packaging data acquisition electronics instrumentation missile satellite guidance systems utilizing global positioning system gps units connected multiple sensors actuators throughout expendable launch vehicle atlas iiar delta ii delta iii supported new product design provided supporting design documentation tooling wiring fixtures assembly fixtures programs assigned design layouts assembly drawings parts list engineering details generated autocadr14 compliance milstd100e ansiy145m1982 asmey1451994 requirements presented design proposals management customers company name august 1994 march 1996 senior mechanical designer city state specialized mechanical engineeringaerospace design electromechanical packaging black boxes generated autocadr12 design layouts assembly drawings engineering details verbal instructions engineering sketches dodstd100c milstd100e corporate standards established datums dimensions geometric tolerances ansi y145m1982 requirements application standard notes material callouts generation parts list performed change order tracking statistical data checking functions maintained webbased mechanical parts library developed solutions provided technical assistance internal engineering troubleshootingconfiguration management change order problems company name october 1992 august 1994 senior mechanical designer city state extensive design technology manufacturing vertical horizontal shaft high velocity impact crushers associated components castings precision machinery heavy mining structural steel industrial equipment analyze investigate pertinent design factors ease manufacturing availability materials equipment interchangeability replaceability strength weight efficiency contractual specification requirements design produce layouts complex assemblies detail parts devices mechanisms structures high velocity impact rock crushing manufacturing equipment develop new product process service concepts provide technical advice project leadership management strong customer internal subcontractor interface coordination communicate line manufacturing engineering regarding tool needs change orders resolve technical problems designs assure costeffective manufacturing production workable tooling apply tolerance specifications make decisions whether tolerances could met recommend tooling changes costeffective production supervised generation drawings milspec ansi standards audited layouts drawings clarity completeness standards procedures specifications accuracy calculations dimensions company name june 1986 october 1992 senior mechanical designer city state specialized mechanical engineeringaerospace design electromechanical packaging black boxes generated autocadr12 design layouts assembly drawings engineering details verbal instructions engineering sketches dodstd100c milstd100e corporate standards established datums dimensions geometric tolerances ansi y145m1982 requirements application standard notes material callouts generation parts list performed change order tracking statistical data checking functions maintained webbased mechanical parts library developed solutions provided technical assistance internal engineering troubleshootingconfiguration management change order problems education hydraulics training 2012 certification completed 60 hours industrial hydraulics training level level ii hydraulic trouble shooting federal aviation administration 2004 license private pilots license earned federal aviation administration faa private pilots license new mexico state university 2003 proengineer certification proengineer city state completed certification program proengineer south plains college 1986 associates degree drafting technology city state applied science drafting technology affiliations aircraft owners pilots association aopa member accomplishments capable setting 3d models use integrated autodesk stress analysis fea understanding setting convergence material constraints loads ability interpret hot spots make adjustments model knowledge apply use section modulus tables determine one shape compares another strength directional load able research possible problems material selection component interface present options direct indirect interaction customer regarding additional customer supplied hardware installations 3d model part design assembly development including bom generation take initiative procure data research make contacts order bring viable solutions forefront recent 60 hours industrial hydraulics training level level ii hydraulic trouble shooting posses understanding hydraulic components able troubleshooting ability develop improve hydraulic circuits existing schematics highdensity packaging 3d solid modeling large small mechanisms sheet metal wire harness installation control drawings working knowledge dodstd100e dodd1000 ansi y145m1982 asme y1451994 standardsspecifications additional information honors achievements presidents list 40 gpa two semesters deans list academic scholarship honorary draftsperson year 1986 member national honor society attending south plains college maintained 40 gpa national college received spot award honored make difference two letters commendation employment honeywell defense avionics div skills extremely computer literate proficient use microsoft suites word excel autodesk inventor pro 2012 routed systems tube pipe autodesk vault professional 2102 certification proengineer creo computervision 3d personal designer cadds4xsunhardware autocadr2002 solidworks fastcad procad,DESIGNER
d2b sales career overview highly enthusiastic customer service professional 10 years client interface experiencereliable customer service representative extensive track record demanding sales account management environmentsdedicated customer service representative motivated maintain customer satisfaction contribute company success core strengths strong organizational skills active listening skills seasoned conflict resolution sharp problem solver courteous demeanor energetic work attitude customer service expert telecommunication skills adaptive team player openingclosing procedures accomplishments customer assistance worked company systems live support diligently completed assigned tasks working overtime needed customer service researched calmed rapidly resolved client conflicts prevent loss key accounts sales consistently generated additional revenue skilled sales techniques work experience d2b sales may 2015 company name city state developed highly empathetic client relationships earned reputation exceeding sales goalsachieved high sales percentage consultative valuefocused customer service approach customer service sep 2013 company name city state maintained uptodate knowledge store policies regarding payments returns exchangescreated new processes systems increasing customer service satisfaction customer service rep sep 2013 may 2015 company name city state prevented store losses using awareness attention detail integritymaintained uptodate knowledge store policies regarding payments returns exchangescreated new processes systems increasing customer service satisfactiondeveloped highly empathetic client relationships earned reputation exceeding sales goalsachieved high sales percentage consultative valuefocused customer service approachmanaged quality communication customer support product representation clientworked strict deadlines responded service requests emergency calloutsinteracted customers retail buyers followup shipping statuses expedited ordersassisted customers store product complaintsguaranteed positive customer experiences resolved customer complaintsaccurately logged daily shipping receiving orderskept abreast rapidly evolving technology trainer new hire customer service specialist jan 2000 jan 2006 company name city state ms office poweruser additional proficiencies assorted 20012010 databases provided telephone online facetoface customer servicesupport within awards highvolume call centers handling average 95 callsinternet inquiries daily busy retail customer service desks fivestar resorts top performer award 2008 2009 sixtime employee pe rformance vie w exce rpts month 2004 2006 second year row tracy top performer team five service star exceeded call metrics goals 15 excellent communication awards 2000 2004 technical support troubleshooting skills excels working independently fastpaced environment become 1 trainer compute r skills new hires 2000 2002 20032006 performance review drakes janitorial service word excel powerpoint tracy exemplifies excellent customer service consistently thinks outside access outlook act sql box finds creative ways solve customer problems identifies opportunities increase customer retention satisfaction mission state nt use upcrossselling strategies excellent communication skills strive exceed well organized ability multitask prioritize workload customer employer documents detail interactions customers 2005 performance expectations delivering handles demands highvolume customer service desk ease secondtonone service exemplary customer service complaint handling skills dedicated maintain customer centricity initiatives guests routinely rave aboveandbeyond service interactions always personalized attention receive tracy highly resourceful putting customer first consummate customer service professional trained 95 new employees quarterly educational background associate science degree xray science 2003 hightechinstitu city state coursework business administration organizational developmentcoursework business marketing communications skills act call center cl com excellent communication excellent customer service customer service customer care customer care databases documentation fast access excel ms office outlook powerpoint 2000 nt word problem solving relationship building retail selling sales support sql supervisor technical support user support telephone trainer troubleshooting well organized,SALES
chief administrative officer executive profile executive director experienced performancedriven executive record providing leadership strategic planning program design implementation performance measurement employee engagement actiondriven senior management executive 10 years measurable results improving operations building collaborative relationships developing high performing staff effectively managing budgets visionary leader changeagent consistently spends time employees encourage learning promote continuous improvement results valueadded customer service tactful diplomatic representative respected ability engage develop strong working relationships diverse constituencies executive broad crossfunctional leadership experience across core business functions including strategy human resources finance marketing technology effective communicator relationshipbuilder gathers shares information effectively across management department discipline levels fosters collaborative spirit consistently achieving excellent results strategic planning change management performance management diversity inclusion employee engagement training mentoring budget planning continuous improvement team building strategic partnerships communication customer experience financial management leadership facility management professional experience company name september 2013 current chief administrative officer city state serving chief staff direct overall strategic planning implementation policy development organizational development resource allocation fiscal administrative staff school information led effort transition key finance human resource functions shared services center initiated strategies improve diversity applicant pools staff positions achieving 15 increase applications underrepresented minorities initiated organizational review development fiveyear strategic human capital plan originated changes annual goal setting process facilitate coordination collaboration among functional units improve alignment unit individual staff goals schoolwide goals oversaw build occupation new facilities accommodate growth programs services serve member american library association accreditation task force company name november 2012 september 2013 director strategy business performance city state drive use performance metrics process improvement employee engagement structural reform innovation better customer service overall responsibility developing strategy managing business performance facilitating internal external partnerships directed implementation transformational change projects including departmentwide inspection process improvement project projects delivered schedule within budget scope developed vision strategies standards departments voice customer program led performance measurement employee engagement process improvement change management efforts focus enabling innovation reducing waste improving customer service initiated creation recruitment selection model improve diversity applicant pool recruit talented people fit departments customer focused culture led implementation salesforce crm track manage economic development relationships activity company name april 2012 november 2012 director city state set strategic direction led implementation statewide service process optimization efforts identified best practices tools assessing process improvement projects eliminating waste streamlining services handpicked governors office support michigans good government center excellence led development vision strategies standards service process optimization efforts managed reporting resource support 100 transformational change projects developed training program leading 54 employees earning lean green belt certificates company name september 2009 november 2012 business resource technology manager city state directed development implementation ongoing delivery business process improvement performance measurement technology initiatives envisioned developed strategy drive performance measurement business unit facilitated process improvement strategic planning focus group events multiple state agencies led strategic effort reduce cost integrating modernizing systems initiated process improvements resulted 105000 annual savings company name august 2004 september 2009 general manager city state plan organize manage operations upper peninsula state fair including administrative oversight operation mdards escanaba regional office provided leadership gubernatorial appointed board strategic planning strategy implementation saved 15 key services negotiating several multiyear contracts vendors created new products services drive 20 increase revenue recruit hire train 100 seasonal temporary staff annually received community foundation delta county big hitter award creating upper peninsula state fair foundation enable charitable giving opportunities company name february 2002 august 2004 assistant store manager city state promoted direct lead daytoday management hardgoods sales departments departments achieved leadership key performance metrics across entire retail channel full p l responsibility division 40 million annual sales initiated sales training program resulting 22 increase sales per transaction conceived led initiative improve warehouse inventory location accuracy results included increase location accuracy rate 55 95 500000 decrease inventory shrink losses redesigned seasonal merchandise planning reporting process cabelas adopted best practice al retail stores company name june 2000 february 2002 department manager city state hired direct lead team sales associates responsible producing consistent positive sales performance daytoday management specific department full p l responsibility department 6 million annual sales received cabelas outstanding leadership award customer service excellence award hired trained managed customerfocused team 32 staff five staff promoted 2 years selected store manager mentor coach new underperforming department managers helped several managers improve sales customer service performance education baker college master business administration finance city state finance michigan state university bachelor science fisheries wildlife city state fisheries wildlife professional affiliations certifications lean leadership university michigan college engineering 2014 state michigan certified lean process improvement consultant 2009 interests member pastoral council st mary parish chelsea mi 2015present cochair taste chelsea event committee chelsea mi 2013 2015 grand knight saint louis guanella council knights columbus chelsea mi 20122014 20002002 president escanaba area catholic board education escanaba mi 2005 2008 member board directors ymca delta county escanaba mi 20062008 strong kids campaign general gifts chairperson ymca delta county escanaba mi 2007 2008 allocation team member united way delta county escanaba mi 20072008 skills administrative budget business process improvement change management coach contracts customer service delivery direction finance focus functional goal setting government human resource innovation inspection inventory leadership managing mentor office negotiating optimization organizational development organizational policy development process improvement producing recruitment reporting retail sales sales training salesforce crm store manager strategy strategic strategic planning vision reducing waste additional information community outreach volunteerism member pastoral council st mary parish chelsea mi 2015present cochair taste chelsea event committee chelsea mi 2013 2015 grand knight saint louis guanella council knights columbus chelsea mi 20122014 20002002 president escanaba area catholic board education escanaba mi 2005 2008 member board directors ymca delta county escanaba mi 20062008 strong kids campaign general gifts chairperson ymca delta county escanaba mi 2007 2008 allocation team member united way delta county escanaba mi 20072008,AGRICULTURE
industrial engineering intern profile outstanding productivity high potential project supervisor design engineer solid analytic communication skills resolve complex problems quickly efficiently dynamic team leader frontline experience motivating team workers towards achieving specific goals handson experience data analysis discrete event simulations manufacturing processes process improvement machine shop practices welding fabrication quality control exceptional project management skills utilizing customer commitment team work communication planning organization achieve excellence skills c aspnet visual basic ms visual studio ms office suite word excel project powerpoint access outlook visio simulations using witness13 simio erpsap sasstat autocad accomplishments liaised group modify improve overall product performance eliminated machine defects recommendation machine adjustments prepared plans layouts equipment system arrangements space allocation prepared sheet metal fabrication drawings modifications commercial specification drawings compliance industry standards met customers help design custom entertainment centers china cabinets mantels kitchen cabinets residential homes supervised directed 25 employees electronics designs resulted production yield improvement later translated 200k company revenue supervised project production efforts ensure projects completed company standards time within budget constraints created presentation materials sales customer relations management purposes tested equipment ensure compliance analyzed data provided recommendations resulted adoption new costsaving equipment saved 14 supply costs working closely suppliers ensure components met department quality standards performed data collection statistical analysis resulted sound recommendations adopted department professional experience industrial engineering intern 082014 122014 company name city state successfully redesigned redeveloped existing company labor system application using visual basic 6 resulted additional functions aid labor hours update easy computation staff payroll performed onsite data collection applied statistical techniques process analyze collected data developed statistical distributions applied simulation models assisted creating developing customized model animations discrete event simulations analysis using simio salt lake city airline project industrial engineer 012011 012013 company name successfully redesigned equipment layout process flow reduced cycle time 13 increased throughput using employee feedback process design visual management 5s technique cell technology assisted capital budgetingreturn investment roi analysis ensured program expenses charged correctly researched provided reasons discrepancies performed ergonomics assessments made improvements manufacturing methods maintain safe less stress productive work environment trained guided technicians lean continuous process improvement methodologies including kaizen 5s standardized work line balancing value stream mapping woodwork operations industrial engineer 012007 122010 company name successfully revamped workstation layout implemented ergonomic philosophy 5s methodologies equipment placing material handling ensure stress minimization safety resulted 24 reduced cycle time 45 increased productivity developed executed managed capital project plans related newexisting manufacturing processes conducted research development investigations develop test new manufacturing equipment processes methods successfully carried new equipmentfacility layout design analysis ahead schedule saving company 27265500 n4907m improved work methods maintained time standards using methods time measurement mtm stopwatch time studies work sampling studies including standardized work implemented process control plans reducing nonvalue added activities within cell led 62 reduction overall lead time assisted design manufacturing systems tools fixtures per specifications resulting 40 reduction material loss 90 reduction ergonomic related operator injuries improved existing manufacturing procedures developed new procedures possible application current production problems using dmaic value stream mapping verified production operations product quality design specifications established procedures customers requirements performed monthly lean assessment audits ensure compliance designed implemented documented standard work instructions swis standard operating procedures sops employees updated engineered standards participated supported company initiatives new product development lean manufacturing continuous process improvement performed machine shop operations using manual cnc lathe machines boring machine grinders manufacturing quality engineer 012005 122006 company name city performed inspections checks tests sampling procedures incoming materials sub assemblies finished company products according standards specifications documentation results ncr qc reports reduced quality issues 25 fy05 critical machine components developing root cause analysis implementing correctivepreventive actions capa conducted documented process environmental quality control system audits creation audit finding reports using written procedures iso 90001 iso 14001 audit standards education training master science industrial manufacturing engineering december 2014 university texas arlington city state gpa gpa 400 gpa 392 industrial manufacturing engineering gpa 400 gpa 392 bachelor engineering materials metallurgical engineering june 2004 federal university technology state materials metallurgical engineering certification pmi certified project management professional pmp july 2013 certifications lean manufacturing techniques six sigma methodology statistical process control earned value management analysis continuous improvement techniques cost estimation project feasibility analysis inventory control supply chain logistics management time motion studies safety engineering fta fmea product development design interests member institute industrial engineers member tau beta pi engineering honor society volunteer mission arlington arlington texas additional information honors activities g stevens jr alumni scholarship award ut arlington april 2014 alpha pi mu industrial engineering honor society award ut arlington april 2014 member national society black engineers member institute industrial engineers member tau beta pi engineering honor society volunteer mission arlington arlington texas skills aspnet autocad budgeting cnc continuous improvement data collection product development design documentation erp grinders inventory control iso languages lathe layout layout design logistics materials access c excel ms office suite outlook powerpoint word new product development payroll philosophy process improvement process design processes project management project plans quality quality control research safety sap sas simulation six sigma sql statistical process control supply chain visio visual basic visual basic 6 ms visual studio written,ENGINEERING
executive chef professional summary executive chef 20 years experience cooking american mexican asian french seafood environments prior work prep cook line chef sous chef energetic culinary professional blend creativity passion food exceptional cooking skills works well dynamic leader highpressure settings bilingual chef 20 years cooking hiring training staff creating schedules managing labor costs executive chef possessing innate skill creating exceptional menu items leads productive working environments attract topnotch talent skills americanfrench classic cooking technique beautiful presentation food mexicanamerican cuisine expert effective planner extensive catering background food presentation talent employed campeon featured village voice critics picks column employed lolitaredlulu featured new york times critics picks column two stars work history executive chef 122013 082014 company name – city state assisted owner create new sports barrestaurant concept developed recipes plate presentations responsible ordering choosing chinaware small wares silverware glassware created menus prep lists station delegated duties member hoh coordinated activities concerning food preparation kitchen storage areas monitored food production areas safety sanitation practices procedures set production cycles ensures proper inventory levels available hands execution line directing kitchen employees food production conducted proper premeals educational seminars front house employees purchased food items various products operation restaurant reduced food costs 28 percent using seasonal ingredients setting standards portion size minimizing waste managed kitchen staff recruiting selecting hiring orienting training assigning scheduling supervising evaluating enforcing discipline necessary maintained updated knowledge local competition restaurant industry trends developed menus pricing special food offerings increase revenue customer satisfaction instructed new staff proper food preparation food storage use kitchen equipment utensils sanitation safety issues actively involved cost control sanitation menu development training recruitment private dining catering ensured staff understood expectations parameters kitchen goals daily kitchen work achieved exceeded performance budget team goals inspected kitchens observe food preparation quality service food appearance cleanliness production service areas created managed budgets operations capital equipment prepared operational reports analyses made appropriate recommendations progress negative trends planned lunch dinner bar menus well special menus inhouse special events catering properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler executive sous chef 102012 112013 company name – city state responsible receiving purchases checked schedules opening kitchen restaurant catered large corporate events fashionrestaurant weeks holiday season responsible maintaining cleanliness order absence executive chef conducted proper premeals educational seminars front house employees responsible running restaurant executive chef went vacation prepared food items consistently compliance recipes portioning cooking waste control guidelines promptly reported maintenance repair issues throughout service log expertly managed 40 staff maintained appropriate staffing levels throughout shifts executive chef 052009 082012 company name – city state created charts cleaning efficiency food labor controls created detail recipes standards menus specials managed boh operations restaurants connecticut reduced food costs 28 percent using seasonal ingredients setting standards portion size minimizing waste managed kitchen staff recruiting selecting hiring orienting training assigning scheduling supervising evaluating enforcing discipline necessary maintained skilled kitchen staff properly coaching counseling disciplining employees maintained skilled kitchen staff properly coaching counseling disciplining employees developed menus pricing special food offerings increase revenue customer satisfaction actively involved cost control sanitation menu development training recruitment private dining catering practiced safe food handling procedures times successfully reduced restaurants annual food labor costs number proper budgeting scheduling management inventory working chef 012007 012009 company name – city state exclusive 100seat nightclub serving frenchamerican modern global tapas menu developed new menu design recipes plate presentations overhauled food labor controls better efficiency responsible food beverage inventory purchases controls verified proper portion sizes consistently attained high food quality standards maintained skilled kitchen staff properly coaching counseling disciplining employees actively involved cost control sanitation menu development training recruitment private dining catering lead line cooksous chef 011992 012007 company name – city state prepared food items consistently compliance recipes portioning cooking waste control guidelines managed kitchen staff recruiting selecting hiring orienting training assigning scheduling supervising evaluating enforcing discipline necessary verified proper portion sizes consistently attained high food quality standards maintained skilled kitchen staff properly coaching counseling disciplining employees instructed new staff proper food preparation food storage use kitchen equipment utensils sanitation safety issues led shifts personally preparing food items executing requests based required specifications achieved exceeded performance budget team goals maintained smooth timely operations preparation delivery meals kitchen sanitation properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler practiced safe food handling procedures times education bachelor arts philosophy 2001 city college new york city state philosophy member philosophy club received half scholarship master degree certifications nyc qualifying certificate food protection 0706676 servsafe certification 6561937 skills budgeting charts concept cooking directing english special events fashion french inventory optimization organizing policies presentations speaker purchasing quality receiving safety scheduling seminars spanish additional information press,CHEF
sale consultant summary im driven develop implement fresh sales marketing strategies financial operational discipline competitive sales rep 2 years sales vast industry knowledge independent worker high energy great communication skills lot thank last employer boost mobile mobile factory helping advance sales skills knowledge different technology phones computers friendly sales associate proficient managing areas sales customer service fastpaced retail environments excellent multitasker team playerreliable sales associate strengths inventory management training customer service friendly knowledgeable hardworking team player customer service sales expert identifies customer needs delivers solutions problems highlights inventory management sales expertise accurate money handling team player mentality outgoing personality documentation familiarity verbalwritten communication active listening cash handling accuracy detailoriented cheerful energetic flexible scheduling superior organization skills superior communication skills staff training development fluent spanish dependable reliable excellent multitasker inventory management sales expertise accurate money handling team player mentality outgoing personality documentation familiarity verbalwritten communication active listening cash handling accuracy detailoriented cheerful energetic flexible scheduling superior organization skills superior communication skills staff training development fluent spanish dependable reliable excellent multitasker flexible schedule accomplishments first started work boost mobile didnt know thing sales phones insecure everything one day decided put petty thoughts aside show true strength confidence sale skills went zero none one hundred best day sold 31 phones one day accessories proud hard work get goal lot thanks coworkers showed push highest limit conquer goals also showed team player always help everyone customers one best months sold 199 phones 3088 worth accessories routinely helped many ten customers day highvolume retail outlet fulfilled supervisory duties store manager vacation im proud ive learn couple months working boost mobile mobile factory thank helping develop skills making person today experience company name march 2015 november 2015 sale consultant city state answered customers questions addressed problems complaints person phone also helped customers select products best fit personal needs processed average 80 transactions day timely manner maintained visually appealing effective displays entire store educated customers product service offerings completed purchases cash credit debit payment methods trained new sales employees effective techniques organized items visually appealing manner inventory checks throughout day company name october 2014 december 2014 cashier city state working michaels artscrafts job really simple enjoying responsibilities assist customers needs handle money throughout day give change back also seasonal position learn lot greet customers make sure satisfied completed purchases cash credit debit payment methods organized items visually appealing manner company name february 2014 june 2014 front clerk city state accepted payment customers made change necessarycleaned spilled food drink broken dishes removed empty bottles trash take cake orders phone education northwood high school 2014 high school diploma history city state united states four years high school struggle manage grade right push motivation able achieve goal managed get bs cs work history company name march 2015 november 2015 sales consultant city state company name october 2014 december 2014 seasonal cashier city state company name february 2014 june 2014 food clerk city state skills fast paced worker attention detail customer service fluent spanish communication verbal skills fast learner,ARTS
ownerconsultant summary proven marketing public relations executive expertise creating implementing executing facets marketing press national promotions including major entertainment industry premieres concerts events national network product launches extensive experience hospitality music family biotech nonprofit industries highlights experience ownerconsultant august 2006 current company name city state develop implement public relations plans strategies top consumer brands gain major local national exposure clients clients included first annual la costa film festival spinal elements makeawish san diego american express ogilvy public relations ny walt disney records los angeles college music keep california beautiful locallybased rock n roll marathon kids rock marathon series highlights include securing placement major feature stories television newspapers magazines national local level including limited associated press time magazine rolling stone oprah magazine fast company business week aarp magazine ladies home journal fox business news cnn usa today new york daily news los angeles times extra e news daily numerous top daily newspapers tv stations across country consistently place major stories local clients local san diego southern california media including tv news outlets san diego union tribune fine magazine san diego magazine westways magazine sunset magazine travel leisure magazine carlsbad magazine area z code magazines ranch coast magazine san diego business journal etc associate executive director january 2001 august 2006 company name city state developed implemented public relations plans branding strategies expand musical instrument product market increase public awareness benefits music music making largest tradeonly music products show world nonprofit media arm amc namm foundation oversaw two national pr firms developed strategic partnerships major national corporations including disney fisher price paramount home video teen people magazine american idol magazine afterschool alliance justin timberlake foundation john lennon educational tour bus expand musicmaking messaging millions consumers partnerships resulted hundreds millions media impressions worth ad rate value 50 million dollars oversaw public relations strategies activities namm messaging general public directed national press launch sesame street music works 2002 annual petition drives media campaigns events capitol hill namms rose parade activities youth marketing initiatives themusicedgecom campaigns overseen average 5 billion media impressions year manager november 1997 january 2001 company name city state managed publicity press coverage walt disney records products served liaison publicity marketing departments ensure seamless implementation overall marketing plans chosen walt disney records representative serve michael eisners disney learning partnership nonprofit committee directed development press kits wrote press releases biographies press materials label wrote placed stories wdr marketing strategies trades billboard adweek brandweek produced epks videos major cd artist releases secured placement major feature stories television newspapers magazines national local level including limited cnn usa today new york daily news new york times los angeles times access hollywood e news daily entertainment weekly planned covered executed regional walt disney records events including mulan press junket christina aguilera 98 degrees lion king broadway cast signings responsible successful media launch radio disney jams album franchise resulting 50 million consumer impressions spearheaded importance music prosocial campaign resulted increased press exposure label spanned multiple disney divisions developed relationship namm international music products association american music conference amc provided expanded press opportunities relevant projects artists phil collinstarzan disneys lullaby album promoted goodwill message walt disney records account executive january 1995 november 1997 company name city state planned coordinated executed fullfledged publicity campaigns tailormade specific client successfully obtained major exposure clients including e news daily extra cnn kabctv news los angeles kttv news la kcaltv news la kroqfm la los angeles times celebrity talent booking inside edition american journal coordinating special events preemmy awards party cable ace awards honorary dinners produced press kits wrote biographies press releases established maintained contact electronic print radio media representatives coordinated media interviews writer march 1994 december 1994 company name city state wrote articles corporate newsletter interviewed executives researched relevant issues prepared articles publication education bachelor arts communications public relations writing august 1993 university missouri city state communications public relations writing skills ad artist benefits branding cable cd com client clients special events fast film marketing plans marketing strategies marketing market materials messaging access 98 works newsletter newspapers press kits press press releases pr profit public relations publication publicity express radio san fm stories strategic tv television video articles,PUBLIC-RELATIONS
dance instructor summary enthusiastic dance instructor superb leadership communication skills easily cultivates trusting productive relationships students parents teachers administrationalso dedicated committed creating classroom atmosphere stimulating encouraging supportive students experience 062008 current dance instructor company name city state providing quality instruction various dance styles ballet pointe jazz contemporarytap modern musical theatre 012008 current company member company name city state 012009 082010 apprentice company member company name city state education 2014 bachelor arts early childhood education florida international university city state esol endorsed state street ballet city state professional summer training program 20092010 rockette summer experience city state summer intensive 2009 ballet atlanta ballet city state professional training program summer 2008 ballet university north carolina school arts city state high school program 20072009 ballet american ballet theatre city state summer intensive 2007 ballet orlando ballet city state summer intensive 2006 ballet joffrey ballet school city state summer intensive 2006 ballet joffrey ballet school city state summer intensive 2003 ballet boston ballet school city state summers 2004 2005 skills ballet pointe contemporary modern jazz tap musical theatre,ARTS
recruiting hr manager summary experienced corporate recruiter selfmotivated results driven highly responsive able prioritize effectively accomplish multiple tasks stay calm pressure offering 6 years recruiting human resources staffing experience bachelors degree human resources management experience full lifecycle recruiting qualified professionals including college graduates experienced software developers businesstechnical consultants sales executives project managers executive level staff highlights excellent interpersonal communications negotiation skills proactive creative sourcing strategies full lifecycle recruiting infor talent management thrive fast paced environment knowledge eeoaa regulations experience online recruiting sources college recruiting extremely adept working multiple hiring managers comfortable handling high requisition load onboarding new hire orientation hr management adp workforce benefits administration strong ms office skills including word excel powerpoint outlook experience recruiting hr manager 062015 current company name city state enavate provides business consulting industryfocused enterprise software solutions based microsoft dynamics ax crm platforms full range services including professional services maintenance support wholly owned subsidiary celenia global services company also provides consulting software development services microsoft dynamics enterprise clients isvs vars worldwide recruitment onboarding responsible managing leading recruitment process meet various staffing goals across levels enavate celenia north america organization development deliveryconsulting salesmarketing operations program management managed services shared services departments develop recruitment strategies achieve required staffing levels manage recruiting activities open positions include sourcing screening interviewing selecting hiring candidates create streamline improve update recruiting process procedures forms tools maintain partnerships hiring managers determine characteristics criteria needs opennew positions ensures understanding job presented reference requirements type candidate sought work hiring managers appropriate business unit leaders develop specific recruiting plans open position meet leaders weekly basis needed give updates review applicant tracking spreadsheet execute sourcing strategies resulting obtaining qualified candidates including developing job posting content posting jobs internally externally perform online searches utilize online resources create update job descriptions needed cooperation hiring managers maintain continue develop improve company career page review resumes qualifications appropriateness skills experience knowledge relation position requirements prescreen candidates resumeapplication phone screen process compile present prescreening information feedback hiring managers collaborate decision move forward selected candidates coordinate candidates hiring managers schedule phone onsite interviews provide accurate inspiring information candidates company position support hiring managers interview process including use interview guides forms coaching interview techniques behavioralbased interviewing methodologies develop conduct training programs hiring managers staff designed improve recruiting hiring efficiencies direct efforts employment agencies search firms including negotiating controlling employment related fees develop maintain professional relationships college university community college placement offices source generate qualified applicants manage coordinate communication passive active candidates participate development annual recruiting budget perform reference background checks selected candidates review results hiring managers coordinate help present offers employment selected candidates coach hiring managers process extending verbal offers negotiations oversee onboarding process new hires within enavate celenia north america locations include coordinating new hire training sessions appropriate bu leaders ensure onboarding steps completed identify gaps hiring process continuously work others improve processes introduce new methodologies measure progress human resources create participate new hire orientations ensure current new employees provided information company policies employee handbook job duties working conditions wages opportunities promotion employee benefits administer benefits package covering medical dental vision cobra fsahsa basicvoluntary life insurance comprehensive 401k plan north america employees devise timeline payment benefit premiums coordinate payment 401k remittance accounting department assist analyzing modifying compensation benefits policies establish competitive programs ensure compliance legal requirements manage keep track pto na employees handle termination processes including setupremoval benefits conduct exit interviews part companys employee exit plan oversee administer payroll process north america ensuring payroll submitted successfully accurately timely manner foster environment good employee relations customer service throughout organization perform quality work within deadlines without direct supervision interact professionally employees customers work independently understanding necessity communicating coordinating work efforts employees organizations talent acquisition specialist 112014 052015 company name city state responsible recruitment shift supervisors assistant general managers general managers area managers regional operation managers across 450 locations throughout us carried requisition load 200 openings nationwide charge sourcing talent careerbuilder linkedin recruiter indeed snagajob execute legally complaint job postings internet sites perform refreshes removal required review applications resumes determine potential fulfillment position conduct phone screens interviews background reference checks provide feedback candidates hiring managers agencies andor directly candidates generate offer letters communicate hiringarea managers multiple locations executive level staff recruiting efforts strategy responsible evaluating implementing recruiting best practices strategies conjunction leadership team provide virtual support direction field restaurant management team train restaurant managers multiunit managers effective recruiting strategies keep track candidates infor talent management online applicant tracking system careerbuilder talentnetwork help develop new recruitment initiatives satisfy needs demands business increase recruiting effectiveness manager employee recruitment developmentrecruitment specialist 051999 101999 company name city state john constanza institute technology provides education software consulting services leading manufacturing corporations worldwide considered leader demand flow technology responsible recruitment experienced software developers software testers sales managers senior manufacturing consultants executive level staff lead consultants full recruiting lifecycle conducted phone screens onsite interviews extended employment offers negotiated salary necessary conducted recruiting searches via internet employment ads career fairs administered employee referral program handled employee issues denver office 90 employees conducted exit interviews kept track performance evaluations status changes prepared monthly erd reports executive board included current employee headcount eeoc statistics recruiting activity staffing report new hires terminations source trends budget vs actuals managed erd department included supervising hr generalist benefits administrator regional hr managerrecruiter 011998 011999 company name city state provides business technical consulting custom software application development systems integration solutions clients energy utilities communications financial markets acted regional hr manager denver office 75 employees included conduct new hire orientations exit interviews handle employee issues hr administration coordinate participate new hire training benefits coordination training leave administration visa processing localregional level input data changes hris system participated weekly management staffing meetings drove staffing initiative denver office created managed staffing pipeline report matched opportunities staff upcoming projects supported communication managers responsible recruitment experienced software developers technicalbusiness consultants project managers professionals denver office represent lcg professional career fairs place employment ads conduct internet job searches handle employee referrals lead candidates recruiting lifecycle conduct initial phone screens closing interviews extend offers fulltime parttime admin temp contract hire employees denver office establish relationships contracting agencies act primary contact denver office advise managers employee policies guidelines corporate recruiterstaffing 051995 111998 company name city state international business information technology consulting firm specializing business reengineering custom software development change management systems integration implementation responsible recruitment technical functional professionals college open market represented ams professional job fairs college campuses special recruiting events reviewed thousands college resumes determine preselects campus interviewing schedules created training curriculum materials college brown bag interview presentations traveled 10 different colleges universities conduct campus interviews participate campus presentations facilitated weekly resolution meetings interviewers managers make hiring decisions traveled extensively redwood city ca lead college recruiting efforts new telecom college hire location worked part denverbased recruiting team recruiter aspects hiring process acted staffing coordinator telecommunications industry group included informing staff available assignments helping understand staffing process ensured professional staff challenged leveraged optimally attended weekly staffing meetings department managers discuss available staff business needs created maintained ongoing staffing pipeline report human resources coordinator 061994 051995 company name city state coordinated recruiting process setup interviews screened candidates extended job offers conducted new hire orientations handled employee inquiries regarding health dental 401k hr issues company policies assisted employee spending accounts benefits administration input employee information automated hris database developed administered service award program employee appreciation planned coordinated company sponsored programs annual blood drive health fair employee store education bachelor science management human resources 1997 colorado christian university city state us license colorado real estate brokers armbrust real estate institute city state us skills recruiting staffing training college recruiting sourcing phone screens interviewing negotiation recruiting events new hires onboarding hrisats hr administration employee issues terminations recruiting best practices performance evaluations eeo human resources management ms office suite,HR
operations manager summary goal utilize 20 years banking experience education business management human resources order expand management experience skilled financial reporting account balancing reconciliation project management analytics highlights quantitative analysis metrics account reconciliation balancing complex problem solving staff leadership development expert ms office suite conflict resolution strong interpersonal skills procedure development experience operations manager october 2011 current company name city state manage daily functions real estate oil gas mineral apaccounts payable araccounts receivable transactions manage team 15 staff members perform duties across multiple lines business conduct employee performance reviews individual development plans success daily monthly account reconciliation internal house suspense accounts accurately document report items sla senior management correspondence field partners provide training team members job responsibilities crosstrain opportunities research resolve complex variances review daily work quality control errors conduct yearend tax 1099 1098 statements real estate assets loans personal banker business champion july 2007 october 2011 company name city state profile analyze clients financial situation order provide proper recommendation bank products services coach teller line send referrals bankers achieve sales goals interact clients bank personnel daily basis order reach branch team individual goals originate applications personal mortgage business loans meet customer needs exceed sales goals maintaining strong book business provide hands system training new bankers oversee daily operations branch compliance regulations wealth management group relationship associate iii june 2004 may 2007 company name city state provide administrative support private bankers financial consultants trust advisors investment bankers ensure client needs met highest quality service assist private banker management book business held 180 clients account reconciliation private banking general ledger accounts submit large commercial consumer loan applications schedule appraisal appointments order loan documentation assist clients closing loan requests ensuring documents properly recorded receive incoming client contacts handle client request inquiries timely efficient manner identify client needs revenue enhancement crosssell opportunities prepare personal financial statements clients annually request updated tax returns maintain client files maintain accurate record incoming personal client information via excel spreadsheets deposit risk operations fraud manager june 2001 june 2004 company name city state perform complex research quick shot analysis suspected fraud accounts managed team 12 fraud analysts daily process review suspicious account activity new account fraud provide job training facilitated team meetings participate associate development reviews avert one million dollars potential loss bank recruit conduct interviews open analyst positions cross train new employees fraud database systems create monitor process database paper files using ms access excel maintain statistics prepare month end reports provide support special projects analysis presentations restrict customer accounts customer identification policy compliance place foreign currency orders balancing general ledger accounts ensure accuracy currency received disbursed monitor work flow staffing needs ensure service levels deadlines met daily assignment job duties create maintained department work schedules education bachelors business management human resources university phoenix university phoenix bachelors business management minor human resources skills software applications peoplesoft commercial electronic office filenet hogan microsoft outlook quickbooks sei trust 3000 trust real estate management system trust mineral management system sharepoint kronos lexisnexis lotus notes computer skills proficient microsoft excel word powerpoint publisher access 12000 kspm tenkey accurate typing 75wpm professional skills strong analytical skills ability effectively multitask dependable outstanding customer service skills leadership skills excellent problem solving skills,BANKING
operations research analyst summary personable project manager successful building strong professional relationships manages large complex projects maintaining high team morale energy eight years progressive management experience repeated success developing project initiatives directing project plans achieving performance targets highlights organized unsurpassed work ethic resultsoriented detailoriented process improvement management information systems work flow planning softwarehardware support experience accomplishments initiation design equipment testing program leading memorandum understanding department homeland security national urban security technology laboratory new york police department recipient numerous awards team individual performance completed government training certification program test evaluation manager level ii developed working relationships many state local responder agencies experience operations research analyst 012010 current company name city state initiated managed program test incoming radiation detection equipment new york new jersey connecticut since 2009 project tested 25 million dollars worth equipment 10000 units activities included process procedure development instrumenting maintaining test facilities managing scheduling testing team coordination activities new york police department nypd counter terrorism bureau state local first responder organizations new york city metropolitan area brookhaven national laboratory information technology specialist 032003 012010 company name city state data collection test manager department homeland security nypd collaborative acquisition program roadway deployed radiation detector prototype planned executed initial data collection effort support acquisition project effort involved coordination nypd regional toll authorities national laboratories developed data collection plan budget schedule managed test team staff provided oversight acquired prototype final prototype testing program including test planning coordination scheduling budgeting provided technical support program team development request information proposal reviews training deployed technical expert analysis radiation spectra provided expert radiological assistance first responder community short turn around time radiation equipment supported program provides spectral signatures radioactive materials addressed incident calls evaluated spectral signatures potential national security threats appointed data collection lead advanced spectroscopic portal test campaign new york container terminal responsibility required coordination federal managers local officials law enforcement major responsibilities included training oversight screening team st countermeasures test beds collaborative website manager information technology field coordinator performed technology installation integration data analysis radiation detection data operational setting coordinated technology users dhs headquarters national laboratories state local representatives provide services reports via main collaborative website information technology specialist 081999 032003 company name city state designed data structures developed systems science related database applications assistant protecting human subject program manager assignment included coordination departments human subjects working group including organizationplanning meetings site reviews well reviewing editing applications published materials education bs management information systems may 2005 new york university city state gpa magna cum laude gpa 3922 inducted alpha sigma lambda honor society deans list fall 2001 spring 2002 coursework included statistical methods economics database design system analysis design business organization management management information systems object oriented analysis interactive design networking skills project management information design relationship building information technology procedure development scheduling website design ms office suite training development quality processes event planning work breakdown structures,INFORMATION-TECHNOLOGY
presidentchief executive officer executive profile chief executive experience offering outstanding presentation communication crosscultural team management skills highenergy resultsoriented leader entrepreneurial attitude skill highlights leadershipcommunication skills project management regulatory affairs budgeting expertise employee relations human resources market research analysis staff development core accomplishments spearheaded successful completion 5 million dollar capital campaign increased overall organizational revenue 10 115 million expanded residential services twenty six 26 thirtyfive 35 bed capacity due community needs introduced implemented foster care services decrease continuum service gaps recognized columbus foundation nonprofit watch 2015 professional experience presidentchief executive officer oct 2010 current company name city state chief executive officer responsible administration programs st vincent family centers accordance stated purposes st vincent family centers general policies formulated board directors conjunction nomination committee recruit orient new members board directors st vincent family centers provide information board related funding structures programmatic changes pertinent information relations operations agency monitors ensures agencies programs performance improvement insuring compliance funding source accreditation requirements supervision budget process oversee approve expenditures funds policiesprocedures related expenditure funds directs preparation funding proposals recruits hires supervises qualified staff fill positions executive level st vincent family center provides opportunities staff development oversees establishment implementation personnel policies serves agency spokesperson clients community organizations public identifies secures sources funding agency programs maintains positive working relationship agency funding sources executive director ohio jan 2009 oct 2010 company name city state columbus ohio general oversight presidentceo executive director responsible administration supervision national youth advocate programohio executive director exercised effective influence management operational financial administrative activities including daytoday activities long rangestrategic planning initiatives expanded existing services developed new services program responsive needs community within scope mission philosophy organization developed recommended presidentceo policies strategies promoted enhanced mission organization administered fairly consistently personnel policies procedures close cooperation organizations human resources department acted primary spokesperson state program played key role advocacy initiatives achieved financial goals state program applying sound financial principles ensuring revenues consistently meet exceeded expenditures developed proposed annual budget approval planed implemented budgetary corrective action response unanticipated changes revenue expenses served exofficio nonvoting member advisory board trustees actively participated board meetings assistant director jun 2002 jan 2009 company name city state columbus ohio managed directed daytoday program service delivery within franklin county responsibilities included management regional caseworker activities including oversight foster care clinical services sexual offender services provided recommendations service utilization hiring promotions transfers terminations funding purpose attaining andor exceeding outcomes performance goals established contract agency prepared managed within parameters program budget columbus ohio managed supervisors focus positive coaching teaching practices conducted meetings assigned supervisors review agency case specific data ensure needs children families met maintained conference notes ensure supervisors meeting regularly staff provide training supervision reviewed assigned new cases child welfare caseworker jul 1998 may 2002 company name city state supervised staff including advising staff policies procedures child welfare casework program included assessing service needs providing case direction performing personnel duties unit conducted interviews hiring staff instructed trained new staff reviewed approved documentation quality control conducted case reviews coordinated paperwork evaluated referrals service processes provided mentorship training child welfare social workers assisting attending court hearings interacted attorneys direct service function provided direct service following activities counseled clients visited homes monitored treatment youth promoted foster relative placement adjustments attended linkage conferences collateral agencies provided crisis intervention services attended court hearings attended actively participated administrative case reviews performed monitored placement activity supervised visits parents transported children program worker apr 1996 aug 1998 company name city state direction unit supervisor trained patients reach maximum independent functioning daily living skills provided therapeutic crisis intervention include limited verbal physical one ones precautionary measures suicide assault escape monitoring performed clinical charting included nursing care plans medication unusual behaviors unusual incident reports attended scheduled trainings assigned performed direct care duties assigned youth leader jun 1995 apr 1996 company name city state provided oneonone group supervision children severe behavioral problems developed behavior modification plans increase positive behaviors children education ba psychology 1995 bethany college city state us bethany college bethany west virginia ba 1995psychology ms human services management 2001 franklin university city state us franklin university columbus ohio ms 2001 human services management professional affiliations united way central ohio finance committee member past board member ohio association child caring agencies oacca presentations john glenn leadership institute public service public policy ohio state university l2000 leadership academy mental health addiction services professionals presenter child welfare league america conferencenew orleans improving outcomes merging best practice managed care strategies presenter child welfare league america national conferencewashington dc improving outcomes improving outcomes child welfare presenter foster familybased treatment association conferencepittsburgh pa improving outcomes merging best practice child welfare privatization strategies presenter foster familybased treatment association conferenceorlando fl improving outcomes merging best practice child welfare privatization strategies skills executive level operations proposals coaching teaching quality control corrective action human resources strategic planning finance,ADVOCATE
information technology intern test automation engineer summary 3 years experience serving key contributor across software development life cycle phases including analysis architectural design prototyping development testing application using javaj2ee technologies various domains good understanding object oriented programming data structure algorithms design patterns distributed systems excellent working experience backend development using different spring modules like spring core container module aop mvc security data transaction management etc experienced developing microservices spring boot spring rest spring cloud etc extensive experience developing web interfaces using html5 css3 bootstrap sass less javascript jquery angularjs reactjs backbonejs experienced working sql databases like mysql postgresql oracle knowledge nosql databases like mongodb expertise working agile methodology environments like scrum experienced working version control tools like svn git experienced performing automation using selenium java performing behavioral driven testing using cucumber experienced build tools like ant maven gradle using continuous integration tools like jenkins proactive learner exceptional analytical design problemsolving capabilities excellent communication skills including formal presentations technical documentation productive teambased selfmanaged projects skills programming languages javaj2ee javascript android html css sql c c frameworks libraries spring restfulweb services hibernate angularjs reactjs jquery bootstrap selenium webdriver cucumber databases mysql postgresql oracle mongodb h2 build tools gradle maven ant practices agilescrum waterfall tdd clean coding continuous delivery architectures microservices single page application rest clientserver version control svn git cloud application platform aws others bower grunt npm node json xml jenkins ide eclipse intellij android studio operating systems linux windows experience information technology intern test automation engineer 052017 082017 company name city state created nicely baked ‘ test automation framework provide execution environment automation test scripts framework allowed automated regression testing ‘ webtix frontendweb interface extremetixs ticketing solution company clients use access web services extensively used selenium webdriver spring boot combined write automation scripts dynamic pages ‘ webtix written angularjs framework modularized web components java objects following page object model ie created object repository locators easily automated leveraged benefits datadriven behaviordriven approaches built framework maintainable reusable integrated automated tests cucumber behaviordriven testing framework allow quality assurance team write highlevel use cases plain text leveraged jenkins build automated tests project use selenium grid run parallel tests across multiple browsers platforms automated reports generation distribution interpreted converted manual test cases automation smoke regression suites trained supported qa team automation framework script issues collaborated qa team went evolutionary approach writing concise documentation help configure framework add new automated tests required worked jira tool create track new projectissue java full stack developer 052014 062016 company name city state worked varied aspects application development including requirement analysis design implementation testing coded debugged multitiered javabased applications provide enterprise embedded solutions using java spring framework apis like mvc aop dao jdbc transaction validation annotation json xml maven junit test involved implementation applications using conventional design practices soa service oriented architecture developed database access layers using spring data jpa hibernate developed rest web services external application integration developed javabased sdk driver software making card reader pua310v0m2u2y4 work linux environment extensive research smart card technology nfc mifare desfire etc projects like vms visitor management system scbtims smart card based trekkers information management system responsible writing core software logic qms queue management system java developing plugin architecture implementing rs485 tcp http channels plugins interfacing qms hardware devices worked development coordinator projects like vms visitors management system qms queue management system scbtims smart card based trekkers information management system worked js jsp html css bootstrap angularjs reactjs design develop interactive user interfaces hmi human machine interface realtime data monitoring interactions built multiple mobile applications android ios realtime monitoring hydrologic parameters alert dissemination floods glacial lake outburst risks gained experience multiplatform mobile application development technologies like phonegap titanium fixed bugs implemented improvement features using java j2ee large scale projects reviews codes test cases analysis change requests enhancements investing alternate configurations implementing better solutions leveraged array tools optimize efficiency including openerp project management git source control versioning sophisticated ides intellij many responsible client interactions handling technical aspects sales pitch java developer intern 032014 052014 company name city state core java programming multithreading exception handling file handling io generics java collections developed entire mrp machine readable passport reading module backend frontend utilizing java 17 java swing used jdbc database connectivity sql server involved backend development optimizing search engine nepal tourism board ntbs website involved bug fixing code enhancements maintenance activities prepared test plans unit testing implemented test cases using junit software developer intern 012013 102013 company name city state designed developed applications using scrum iterative incremental agile software development methodology performed backend development using php codeigniter mvc framework developed cms like system majorly based php mysql built filecrawler app codeigniter sorting removing duplicates redundant files created data entry forms html embedded php trained effectively utilizing agile methodologies object oriented programming practices maintained project documentation trained utilizing version control system like git managing project timeline use openerp comprehensive suite business applications responsible writing user administrator modules php mysql applications per technical specifications responsible implementing hosting prototype systems test servers attended seminars workshops sql structured query language database design education master science computer science 2017 lamar university city state united states america gpa 4040 bachelor engineering electronics communication engineering 2013 tribhuvan university city state nepal gpa 39440 honours distinction winner national robotics competition yantra 10 organized robotics association nepal ran july 2012 outstanding student award lamar university fall 2017 extracurricular activities resource manager robotics club kathmandu engineering college tribhuvan university 2013 2013 twice winner national robotics competition organized robotics association nepal ran conducted mentored microcontroller workshop 13th january 2013 circuit synthesis training program 14th june 2013 kathmandu engineering college presented ideas project based android controlled robot locus 2013 annual technological festival nepal gave presentation nepal army club application robotics safety security tech exhibition 2013 treasurer event organizer nepalese student association nsa lamar university 2016 2017 website links website linkedin github,INFORMATION-TECHNOLOGY
accommodation service executive professional summary customer service sales expert identifies customer needs delivers solutions problems driven exceed sales customer satisfaction goals build long term relationships clients creates positive experience high quality customer care bilingual manager able build lead train efficient friendly service teams core qualifications clientfocused resultsoriented quick learner superior communication skills cheerful energetic effective team player experience accommodation service executive 122016 current company name city state communicate partners telephone e mail provide guidance assistance regarding bookingcom platform extranet ​ provide commercial advise orientation partners based bookingcom business model gather information solve partner guests issues regarding reservations order coordinate assistance customer service department review process new partnership registrations set ready open bookingcom webpage keep partners guests center operations guarantee maximum satisfaction ​ customer service executive 022016 112016 company name city state communicate customers telephone e mail provide information hotel reservations take enter information cancel reservations gather complaints details keep records customer interactions transactions recording details inquiries complaints comments well actions taken check ensure appropriate changes made resolve customers problems contact customers respond inquiries notify claim investigation results planned adjustments refer unresolved customer grievances designated departments investigation general manager sales manager 122011 012016 company name city state managed sales team generating daily new memberships according sales quota interacted prospects new customers provided high level service achieve 100 customer satisfaction company revenue hired trained sales customer service staff monitored customer preferences determine focus sales efforts developedimplemented monitored programs maximize customer satisfaction manage projects contribute committee team work create maintain enter information databases general manager 012005 122011 company name city state managed sales customer service operation control retention attrition responsible new hire process supervised 30 employees reported district vice president guest service manager 012000 122004 company name city state served public relations representative hotel assisted guests special requests visits answer inquiries pertaining hotel services guest registration travel directions make recommendations regarding shopping dining entertainment record guest comments complaints referring customers managers necessary transmit receive messages using telephones telephone switchboards accomplishments researched calmed rapidly resolved client conflicts ensure customer retention increasing 85 per month consistently generated additional revenue skilled customer services sales techniques used generate new corporate accounts service high volume employee corporations satisfactory managed company new locations pre saleand openings guarantee revenue profit investment return education jd law 2000 universidad santa maria city state venezuela law courses military law criminology bachelor science tourism 1995 iutirla city venezuela tourism hospitality management barcelona hospitality tourism instituto universitario de tecnologia industrial rodolfo loero arismendi el morro anzoategui graduated cum laude professional affiliations national association professional trainers languages bilingual english spanish proficient portuguese french italian skills customer services supervisiondecision making dependable staff training development problem solver public relationsdynamic team player able motivate employees reach high level performance using maximum potential online skills development courses open university commercial awareness conversations interviews developing high trust work relationships difference challenge teams discovering development management facilitating group discussions making decisions speeches speech making importance interpersonal skills role manager three principles coaching approach,FITNESS
finance officer summary competent reliable professional committed excellence proven team leading team building skills sees challenges opportunity grow develop ability lead team people diverse backgrounds communicating clear goals objectives understanding resolving needs team ensure targets met responsible analytical results oriented effective efficient flexible work attitude aims achieve surpass set goals highly confidential honest proactive individual operates integrity aspects life possessing expertise accounting supervisory management training skills highlights accpac accounting skills analytical reasoning budget analysis account reconciliations accomplishments liaised bpi team investigating understanding nature errors savings ip schedules thus enabling clear items successfully streamlined daily reconciliations order identify reconciling items errors clear timely manner achieved set targets contributed overall attainment department companys goalstrained staff regarding standard operating procedures resolved differences team members ensured atmosphere unity respect maintained dialog customers order promote companys sales develop good rapport customers organize streamlined routine procedures sales representatives ensured monthly annual returns prepared submitted timely manner experience finance officer may 2011 january 2016 company name city state gl reporting preparation audit schedules daily general ledger postings accounting journals investigated put together savings interest payable reconciliations show aggregate net savings liabilities position organization year date staff loans statutory deductions investment accounting compiled analyzed prepared interest income price volume budget analysis assist budget analyst gaining comprehensive depiction actual interest derived investments monthly year date basis comparison budgeted figures gathered information accretion amortization schedules determine bonds tax exempted accomplishments liaised bpi team investigating understanding nature errors savings ip schedules thus enabling clear items successfully streamlined daily reconciliations order identify reconciling items errors clear timely manner payroll assistant november 2010 december 2010 company name city state preparation bank reconciliations accomplishments ensured bank reconciliations prepared timely manner outstanding items effectively researched cleared promptly accounts officer january 2007 january 2009 company name city state daily general ledger postings accounting journals bank reconciliations analyzing implementing procedures resolve unreconciled items assigned bank accounts prepared scheduled reports cash flow statements accomplishments achieved set targets contributed overall attainment department companys goals supervisor senior accounts clerk january 1997 january 2007 company name city state supervised staff eleven persons regular scheduled inventory updates reconciliations month prepared payroll weekly monthly staff using turbo pay software daily scheduled directives inventory deliver island wide accomplishments trained staff regarding standard operating procedures resolved differences team members ensured atmosphere unity respect maintained dialogue customers order promote companys sales develop good rapport customers organize streamlined routine procedures sales representatives ensured monthly annual returns prepared submitted timely manner education bachelor science degree business administration finance 2009 northern caribbean university city jamaica business administration finance certificate management studies st hughs high school sixth form business certificate 2002 university west indies city jamaica wi interests reading additional information reading skills bank reconciliations analysis bonds budget analysis cash flow general ledger inventory investments interest payable savings payroll schedules sales customer service,FINANCE
dining services coordinator professional summary worked fine dining hotels half career also experience hospitalsetting elderly care field last 20 years menu creativity work smallbudget large one dont believe waste therefore use leftovers create wonderful soups sauces salads expert managing kitchen staff preparing foods reduced cost without compromising quality taste skills team leadership budgeting finance selfmotivated strong verbal communication staff development employee training development finedining expertise ordering invoicing cpr certification committed team player process implementation institutional batch cooking beautiful presentation food strong attention safe food handling procedures effective planner food presentation talent servsafe certification outgoing energetic training personnel work history dining services coordinator 072016 currentbrookdale hampton covehampton cove alabamaexpertly estimating purchasing needs buying approved suppliers systematically tasted smelledall prepared dishes observed color texture garnishes effectively managed assisted kitchen staff inproducing food banquets catered events member dining areas consistently kept clean safeenvironment adhering federal state local sanitation safety requirements consistently kept aclean safe environment adhering federal state local sanitation safety requirementsensured smooth kitchen operation overseeing daily product inventory purchasing receiving followedproper food handling methods maintained correct temperature food products managed employeesperformed services cooked coordinated registered dietitian comply state regulations cleaned washed dishes executed special dinners holiday events stayed budget ordered allsupplies food housekeeping nurses kitchen staff dining services coordinator 072016 current company name – city state 072016 currentbrookdale hampton covehampton cove alabamaexpertly estimating purchasing needs buying approved suppliers systematically tasted smelledall prepared dishes observed color texture garnishes effectively managed assisted kitchen staff inproducing food banquets catered events member dining areas consistently kept clean safeenvironment adhering federal state local sanitation safety requirements consistently kept aclean safe environment adhering federal state local sanitation safety requirementsensured smooth kitchen operation overseeing daily product inventory purchasing receiving followedproper food handling methods maintained correct temperature food products managed employeesperformed services cooked coordinated registered dietitian comply state regulations cleaned washed dishes executed special dinners holiday events stayed budget ordered allsupplies food housekeeping nurses kitchen staff healthcare kitchen manager 102011 012015 company name alabamaestablished maintained open collaborative relationships kitchen team collaborated closely thefood beverage director conduct staff meetings resolve service product personnel issuescollaborated extensively interdisciplinary care team meet nutritional needs residentestablished healthful therapeutic meal plans menus coordinated nutrition care members ofthe health care team delegated responsibilities dining services director 072007 102011 company name – city state communicated openly honestly management team shift ensure ran smoothly skills communication training empowering budget control transforming leftovers soups salads delicious meals development stable staff happy residents able generate aspects state regulations records logs kept date family functions special events especially fun happy professional caring able adapt circumstance cook perfection education bachelor science human resources management 1998 faulkner universitymontgomery state human resources management activities honors certified serve safe management ongoing classes company understanding agingindividual classes aging dementia well problems aging person mayhave although classes within organization insightful informative therefore amable understand comply residents needs well pleasuresfor favorite foods justcompleted certification online courses substance abuse counseling believe knowthe help someone else,HEALTHCARE
finance officer professional summary attain fulltime position accounting finance field utilize concepts learned experience gained add value company 25 years work experience fields expertise include government accounting auditing budget management assigned finance officer acting bureau internal revenue representative 8 ½ years philippine consulate general san francisco succeeded increasing bir income tax collections 500 17 years philippine department tourism administrative finance officer responsible finance budget management outstanding organization skills excellent communication skills detail oriented dependable team player skills work history finance officer 011997 042014 company name – city state managed working funds office maintained general ledger office reconciled subledgers general ledger account reviewed financial status ensure discrepancies prepared monthly financial statements reports disbursement liquidation report bank reconciliation prepared annual budget analysis proposal prepared bimonthly payroll four staff reviewed processed accounts payables assisted internal auditors audits researched accounting audit issues complied accordingly generally accepted accounting principles maintained regularly updated inventory promotional materials handled maintenance procurement office equipment office supplies processed personnel records consisting computation leave credits submission daily time records leave absences attended various travel shows promote philippines one best tourism destination asia handled logistics big events finding right venue caterers performers sound system among others organized familiarization tours targeting mainstream tour operators raising awareness philippines great tourism destination tourism assistant 011994 011997 company name – city state handled accounting financial reports entertained visitors tourism director answered phone inquiries mailed brochures promotional materials requested processed personnel record consisting computation leave credits assisted various functions office needed finance officer acting bir representative 061985 121993 company name – city state managed consulate funds averaging 600000 per month transferred funds among foreign offices averaging 50000 per transaction coordinated activities fiscal agents bureau internal revenue department foreign affairs commission audit visited san francisco dealt local banks finance officers within san francisco particular whole usa general handled accounts payable prepared monthly financial report disbursements status working funds bank reconciliation prepared annual reports budget proposal comparative report collection statement income statement expense statement working funds checked receipted daily collections prepared daily deposits prepared bimonthly payroll 40 staff account examiner 011980 011985 company name – city examined financial reports foreign service posts new york stockholm pakistan san francisco prepared reports disbursements collections abovementioned posts liquidated cash advances assistant secretaries ambassadors acted finance officer unga united nations general assembly unclos united nations law sea entertained phone inquiries education completed us individual income tax course h r block 1982 passed philippine cpa board exam 1 1994 bachelor science commerce accounting 1 1975 university batangas formerly western philippine colleges city commerce accounting 1 1 junior philippine institute accountants affiliations philippine institute certified public accountants government association certified public accountants 2 skills accounting accounts payable accounts payables assembly bank reconciliation brochures budget analysis budget bi cpa finance financial financial statements funds general ledger inventory law logistics director excel microsoft office office power point publisher word office equipment payroll personnel procurement promotional materials proposal quickbooks san sound tax phone annual reports,FINANCE
consultant summary experienced program manager delivering enterprisegrade onpremises saas products microsoft customer obsessed previously enterprise desktop architect multiple large companies employee consulting capacity proven track record positive impact enterprise desktop management infrastructure systems administration programming automation enterprise architecture project management highlights windows os vmware serverview iis leadership system center configuration manager enterprise imagingosdmdt appv consulting msiwindows installer bitlocker full disk encryption server 2k82k12 project management installshield adminstudio vdi aspnetvbnetcvbscript microsoft bitlocker administration monitoring ms sql server app compat spanish uev accomplishments mcts windows 7 configuration mcts windows 7 mcts office 2010 deployment experience consultant jul 2011 current company name city state responsible architecting implementing client solutions large enterprises four awards efforts enterprises well internal work done promote knowledge sharing great peoplegreat performance knowledge management sharing community star key talent award received top ranking available drove windows 7 adoption 85000 seat fortune 100 international financial institution purchase enterprise edition mdop continued fight microsoft share bitlocker configmgr 2012 appv founded americas client solutions birds feather community initiative biweekly call 40 consultants providing open forum knowledge sharing instant support networking opportunities expanded community include new college hires international communities multiple awards knowledge sharing effort included separate call windows 8 first wave consultants resulting many successful engagements living lessons learned document used overall windows 8 consultant readiness expanded include readiness groups unique effective way prepare 90 consultants internationally large new wave technology increasing billable utilization amongst client solutions focused consultants architected led windows 7 deployment large international financial institution 85000 machines programmed website vbnet aid rapid application rationalization created three global windows 7 images including x86 x64 version multiple languages mdt 20102012 building zti image using mdt configuration manager 2007 allow rapid os uplift packaged 20 applications part image engineering drove application packaging efforts utilizing appv msi appropriate moving towards zero touch developed managed virtual uat test environment allow remote access testers validate applications utilized thousands applications architected implemented mbam began migrating pgp bitlocker assisted image requirements partnered teams define hardware standards better define licensing management improve application workstation selfservice systems processes drove security settings review implementation xp windows 7 set security baselines machines decrease attack vectors platforms created 3 year workstation transformation roadmap large client streamline processes improve end end user experiences implement windows 8windows goconfigmgr 2012appvprofile managementdata backup cut costs effort projected save 3 million year year built solution integrates mdt 2012 allow direct transfers user data machine machine using usmt removing need intermediary storage solution works home users needing replacement machines well done remotely cutting time needed get end users running solution use many major companies speeding os migrations cutting costs extended 5 month engagement client 2 ½ years sold 400000 additional services business client drive forward windows 7 workstation transformation efforts utilizing additional microsoft resources enterprise desktop architect jun 2006 jun 2011 company name city state senior member enterprise client systems team responsible client architecture architected implemented maintained sms 2003sccm 2007 infrastructure 30000 machines 22 different hospitals hundreds clinics designed application lifecycle process including application packaging best practices msi repackaging managed application packaging effort intermountain healthcare performed qc 400 applications packaged hundreds applications using installshield adminstudio msi format utilized appv thinapp virtualize applications prevent application conflicts integrated appv sccm set streaming infrastructure support vdi efforts vmware view involved image creation custom solution osd patch management wsus inventory encryption efsbitlockersafeboot tier 3 support hospitals clinics architected led packaging effort 250 applications one year 5 packagers 2 packaging part time meeting aggressive deadline opening intermountains largest hospital designed vdi client infrastructure top vmware view including imaging software delivery profile management group policy 100 virtual machines piloted resulting dynamic efficient stable cost effective computing environment programmed utility vbnet assist desktop technicians automatically adding machines ad groups sccm collections deployment msiappv based installations significantly reducing amount time needed deploy applications groups machines currently used 3 million deployments saving thousands man hours cutting application delivery time machines 24 hours 10 minutes per deployment created utility vbnet automate updating distribution points creation new collections appropriate rights creation ad groups advertisement creation allowing enterprise client systems team quickly respond new deployment requests packaged hundreds applications top enterprise responsibilities qcd 400 applications certifying 2k xp win7 restricted user environments deploying via sccm 30000 managed machines implemented virtual test lab vmware view sponsor testing windows 7 compatibility testing decreasing application issues production 30 architected certificate authority offline root well logon scripts gpos encrypt mobile devices using microsoft efs assist aligning intermountain hippa regulations played major role defining direction enterprise desktop subcommittee responsible desktop design hardware subcommittee responsible defining hardware standards cmdb subcommittee responsible moving company towards itil standards programmed website track applications win7 compatibility audit deployments license compliance assisted design testing implementation windows 7 image intermountain healthcare migrating custom imaging solution osd sccm created custom wmi class sccms mof file script populate class client centralized bitlocker reporting via sccm compliance purposes utilized usmt custom xml file migrate user settings data migration new machines replacement scenarios sep 2005 jun 2006 company name city state analyzed customers systems designed implementation strategies seamlessly integrate fresh market manager solution existing systems managed work two employees provided 24 hour tech support 15 customers worldwide created scripts automate testing installation park city groups products shouldered responsibilities systems administrator role managing exchange windows 20002003 server networking vpn active directory automated timeconsuming complicated errorprone installation process resulting faster problem free installations supporting influx new customers identified lack company knowledge surrounding scalability strategies fresh market manager wrote load testing script simulate variable amount supermarkets simultaneously hitting oracle database faced short deadline provide training customer thailand developed fiveday course including handson demo using vmware workstation resulted successful knowledge transfer led technical team providing presales support systems analysis planning implementation park city groups products multiple new customers resulted successful execution undertook role systems administrator company top duties departure employee quickly gained understanding various complex systems documented spent time hours studying systems previously didnt experience able provide support exxonmobil senior systems technical analyst sep 2002 sep 2005 city state responsible technical application delivery infrastructure 100000 desktops worldwide provided level 3 technical support engineers geoscientists around world supplied taskdriven scripts user support engineers data management staff worked end users identify application requirements created deployed solutions managed 3 different teams largest project exxonmobil repackaging 5000 applications msi format rolling xp 100000 desktops developed program automate sms deployment resulted 200000 annual savings increased customer satisfaction due faster application delivery managed conflict resolution team reduced manpower team 5 1 strict process best practice design saving 300000 contractor costs xp rollout project led team 5 employees application deployment team implemented recycle coordinator queue perform rootcause analysis cut costly application failures production 80 20 matter 2 months resulting savings 280000 learned active directory 2 weeks subsequently trained 75 people use repackaged 60 applications year assigned difficult apps quickly completed trained new employees became solid performers built application stewardship team ground utilizing 10 contractors 1 employee documented developed processes best practices team exceeded initial goal completing 1 app every 2 days completing 1 application per day promoted new level 2 years leveraged existing programming skills learn perl produced sms script assist supervisors recovering license costs personnel transfers occurred saving thousands dollars unused licenses education bs businessmis brigham young university city state businessmis 377 skills vbnet aspnet active directory adding machines streamline ad application packaging automate backup hardware conflict resolution consultant consulting encryption client customer satisfaction data management delivery desktops direction xml financial iis image imaging installshield inventory itil knowledge management leadership managing market access c exchange windows os windows 7 windows 8 windows win7 windows 2000 2k works migration msi enterprise networking os oracle database packaging perl personnel processes programming project management reporting sales support scripts script sms spanish ms sql server systems analysis technical support user support tech support unique vbscript view vpn website x86,CONSULTANT
fitness staff career focus carry positive attitude interacting people hardworking friendly energetic five years experience customerpatient care motivated help care others needs always interested expanding knowledge new working environments core qualifications detail oriented cpr first aid certified personable friendly responsible dedicated nutrition supplement familiarity great communication skills fast learner education training high school diploma 2010 esperanza high school city state regestered dental assistant license registered dental assistant 2011 uei college city state personal training certification personal training 2016 nafc city state work experience fitness staff march 2016 current company name city state established maintained effective communication members maintained organized work area contributed operation clean friendly well maintained health club reracked weights maintain neat organized clean club worked customer service resolve issues handled account balances information handled telephone inquiries receptionist office clerk october 2014 march 2016 company name city state answered managed incoming outgoing calls recording accurate messages used time efficiently serving customers including organizing work stations filing paper work handling securing personal information credit reports financing communicated clear requirements finance approval determined customer needs asking relevant questions listening actively responses registered dental assistant september 2011 september 2014 company name city state politely answered phones scheduled confirmed office appointments surgeries set examination room dental trays preparation examinations procedures successfully assisted dentist performing fourhanded dentistry chairside duties completed patient paperwork scanned dentrix system alerted staff patients arrived prepared records dentist review accurately recorded treatment information patient records educated patients proper oral hygiene plaque control procedures worked closely patients dental procedures diligently cleaned instruments work areas accordance sterilization disinfectant protocol maintained clear organized clean work environment skills proper telephone etiquette excellent communication skills works well pressure filing data archiving strong interpersonal skills selfsufficient confident peopleoriented organized nutrition knowledge first aid cpr certified,FITNESS
information technology certified technician summary nineteen years experience information technologyinformation technology professional welldeveloped interpersonal communication organizational presentation skills solutionsfocused team oriented senior technical support analyst broadbased experience handson skills successful implementation highly effective desktop support operations broad understanding computer hardware software including installation configuration management troubleshooting support extensive experience hp products include desktop laptop highend mfp devices web jetadmin areas direct expertise include project coordination design indepth technical support corporate desktop support microsoft os experience including installationsconfigurationimaging migration registry editing network citrix experience recommendations listed roz arasmo estee lauder companies inc human resources administrator great pleasure take opportunity write recommendation extra ordinary individual awesome person know wonderful colleague well almost ten 10 years knowing bill displayed great talent within organization estee lauder distributed excellent skills customer service everyone throughout company extremely well thought every level management senior management dedication diligent excellence proven superior time time called upon demonstrates top support timely professional manner mention completes tasks thoroughly accuracy never called back issue privileged awesome professional within organization lorilee dickson director change management communications estee lauder bill diligent hardworking professional excellent customer service skills exceptional knowledge industry time requested support quick respond completed request completely urgency thorough approach attention detail added bonus computer support provides regular basis skills years experience security intermediate 12 years experience customer service expert 20 years experience networking intermediate 10 years experience internet explorer symantec antivirus intermediate 9 years experience windows 7 intermediate 2 years experience series 7 beginner 20 years experience xp advanced 6 years experience dos intermediate 20 years experience windows 81 3 years experience ip mac os beginner 2 years experience iphone intermediate 2 years experience ipad intermediate 2 years experience user interface writing intermediate 12 years experience troubleshooting advanced 20 years experience operations intermediate 8 years experience accomplishments jose miguel morales vp security engineering january 24 2003 may concern intent letter express professional regards mr william hale known mr hale year academic milieu period pleasure associated one finest people anyone could ever come contact williams technical professional prowess accorded highest regards peers thorough understanding job requirements accomplish corporate goals without sacrificing individual creativity william success career always interested betterment fellow man observed many times process accomplishing things truly representative person strong family moral convictions william man wear many hats humbleness allows good server times adapt position leader deeply impressed mr hale recommend unhesitatingly confident selected vacancy would provide high level service commitment sincerely jose morales electronic signature jose miguel morales vp security engineering experience information technology certified technician 032010 current company name desktop support softwarehardware installations configurations manhattan area senior technical support technician 012006 012011 company name senior desktop support analyst responsible software hardware assets company dedicated technician 500 end users senior technician sap project 20062010 education training 2017 computer career college mcsecna acna information technology city university new york cis computer information systems security information assurance computer information systems security information assurance 1987 rollins college finance finance 1962 certifications mcse mcp cna comptia anetwork security hippa series 76324 microsoft comptia novell sec series 76324 hofstra college business administration business administration certifications technical support advanced 20 years experience training advanced 15 years experience microsoft office advanced 11 years experience hardware support advanced 20 years experience hardware diagnostics advanced 20 years experience hardware installation advanced 20 years experience software documentation advanced 10 years experience enterprise software organization intermediate comptia certification advanced 12 skills certification antivirus cna hardware hardware installation customer service dos hardware support information technology internet explorer ip mac os mcp mcse microsoft office windows 7 windows 81 enterprise network networking novell sap software documentation symantec desktop support technical support technician troubleshooting user interface,INFORMATION-TECHNOLOGY
technology project product manager professional summary senior project product manager effective leading directing new product development technology refresh projects inception launch 17 years progressive management experience repeated success developing project initiatives directing project plans achieving measurable performance targets core qualifications 18 years project product management pmi cmmi certified excellent communications skills levels organization business strategic resultsoriented collaborative leadership style winwin philosophy project development lifecycle experience crossindustry new product experience best practice training mentoring substantial project management methodology process authoring certified microsoft professional enterprise project management sharepoint portals detailoriented strong analytical skills process redesign work flow planning capabilities systems implementation integration vendor selection contract management risk management mitigation expertise accomplishments projectprogram management initiated project global launch groundbreaking cardiac treatment drug therapy resulted submission new drug applications six countries concurrently first time companys historysuccessfully implemented two major document conversion implementations one student records online higher education provider test applications delivered mail test delivery organizationpmo integrated best practice attributes pmbok unified software engineering microsoft framework create custom solution delivery methodology greatly enhanced firms ability market professional servicesdeveloped corporatewide risk assessment procedures reduce cost associated unprofitable projects entering project portfoliodesigned implemented portalbased project management solutions enhance overall project communication successas project planning process owner helped organization achieve cmmi level 2 certificationpractice development management directed project program management practice startup 10 million service businessmanaged regional professional services project management practice covering four state area staff fifteen 15 project management consultants 5 million annual revenue generationentrepreneur started managed marylandbased llc offer project management services project management portal workspaces local businessesresponsible multiple projects associated key test center client management portal well strategic new product initiative work experience company name february 2011 current technology project product manager city state company name february 2010 january 2011 project management consultant contract city state consulted usda staff initiatives aimed improving cooperation communication us farmers usda services delivered towards standardization project management electronic calendaring electronic bulletin boards sharepoint governance company name february 2007 january 2010 practice leader project management consultant city state lead development companys sharepoint services practice responsibility 1mm revenue generation well practice staffing delivery engaged professional project manager several clients successfully implement large cross functional initiatives example includes digitization student records higher education client coupled implementation automated workflow reduced student record processing time weeks days within first 3 months implementation managed two fulltime 3 contract resources company name september 2006 january 2007 intergrated scheduling consultant contract city state development integrated master schedule support engineering launch new generation rocket launch vehicle schedule components included analysis engineering design product assembly testing procurement nasa launch activities company name september 2001 august 2006 founder principal city state startup company delivered professional project management consulting services softwareasaservice project management portals developed microsoft project server sharepoint services clients included procter gamble microsoft corp allegis group verizon company name january 1999 june 2001 pmo director city state directed startup companys pmo support companys 10 million service business including project program management practice standards strategic business planning new business risk assessment designed implemented comanys solution delivery methodology combining components microsoft solutions framework pmbok rational unified process rup company name january 1997 january 1999 project leader contract city state responsible delivering project program management consulting services procter gamble pharmaceuticals research development division accomplishments included concurrent submission new drug applications six countries corporate practice deployment lead company name may 1987 february 1994 regional manager professional services delivery city state responsible development deployment project management standards best practices us professional services organization including development new service deliverables participation global standardization initiatives managed regional professional services project management practice covering four state area including staff 15 5 million new project management service revenue responsibility education george washington university 1997 masters certificate technology project management state project management loyola university 1987 mba city state towson university 1983 bachelor science business administration city state business administration skills project management software microsoft project project server sharepoint office team foundation server process methodologies project planning pmi cmmi agile iterative rational waterfall risk management requirements management vendor selection vendor management portfolio management pmo industries served higher education computer manufacturing software development pharmaceuticals federal government technology consulting professional services staffing recruiting testing certification services systems integration telecommunications ​,AGRICULTURE
business development managerprogram director executive profile marketing sales executive thrives energetic highpressure competitive environments creativeresultsorientated dynamic professional extensive educational professional expertise long trackrecord success direct sales brand management exceptional problem solver natural leader skilled mediator excels bringing best allemployees disciplined versatile resource management facilitating growth sales marketing andbusiness enterprises support corporate objectives skill highlights topranked sales executive leading largenational account management organizationsorganizational psychology managementexcellence strategic business policysciencesdirect sales trainer staff developmentplanning controlmanagerpublic client relationsmarketing economic policyrevenue market expansion resource optimizationexcellent communicatorcompelling leadership skillscomplex project negotiatorinternational business marketingadvanced problem solving abilities professional experience business development managerprogram director february 2014 current company name city state designed implemented strategic marketing initiative first interstate bank entitled bank thefuture market share revenue grew 300 program included training ofbank employees direct sales rolled nationallydeveloped sales training protocols adps new pc payroll product line eventually dominated themarketplacerecruited trained managed agent sales force atts gbs division grew excess of250 million dollars revenue per yearbuilt successful telecommunications company quickly grew 30plus employees 5 million dollarsin annual revenue responsible aspects organization including direct sales program director september 2011 january 2015 company name city state senior counselor november 2008 august 2011 company name city state substance abuse counselor august 2006 november 2008 company name city state substance abuse counselor september 1993 august 2006 company name city state presidentceo january 1990 may 1993 company name city state chief executive officer mediumsize telecommunications corporation managed daytoday tactical longterm strategic activities within business capitalized industry changes maximize company revenue conducted cost schedule contract performance variance risk analysis drafted business plans budgets quarterly semiannual business reviews coached mentored 38 staff members offering constructive feedback taking interest longterm career growth conducted sales training insure quality effectiveness consistent mission objectives us telecom established knowledgesharing processes 38 associates throughout organization increased monthly sales 70 implementing strategies develop expand existing customer base upselling crossselling managed budget forecasting goal setting performance reporting accounts identified strategic partnerships gathered market information gain competitive advantage optimized current revenue streams networking additional business prospects established clients planned strategic brandbuilding events expand product portfolio contacted new existing customers discuss specific products could meet needs identified coordinated participated client relationshipbuilding activities meetings added value marketing material introducing creative advertising concepts cultivated relationships key players various industries create ongoing mutually beneficial referral systems answered customer questions regarding products prices availability identified issues existing marketing material drive process improvements developed growth plans identifying key clients key targets priority service lines leveraged lead generation tools increase profitability product presence marketplace generated new sales opportunities direct telephone selling emails collaborated account executives penetrate new accounts identify potential customers coordinate product demonstrations maintained uptodate knowledge industry target accounts competitive landscape developed innovative business plans sales strategies vertical markets coordinated managed major proposal processes initiation implementation generated business development awareness implementing indepth sales marketing training programs senior territorial manager april 1988 january 1990 company name city state spearheaded agent program resulting 300 increase revenue spearheaded crossfunctional initiative achieve crossselling upselling new existing customer base trained sales agents upsell addon services existing customers generating incremental revenue creating relationshipselling collaborated account managers prepare deliver performance updates quarterly business reviews monitored market conditions product innovations competitor activity adjusted account sales approach address latest market developments consistently secured new accounts resulting 300 increase year year revenue trained sales teams educational products seminars special events delivered exceptional account service strengthen customer loyalty negotiated details contracts payments prepared sales contracts order forms led sales calls team members establish sales customer retention goals monitored customer preferences determine focus sales efforts generated monthly annual sales reports created directed sales team training development programs shared product knowledge customers making personal recommendations trained negotiations time management recommended helped customers select merchandise based needs extended customer subscriptions offering discounts promotions ensure high customer retention rates informed customers sales promotions friendly engaging manner trained new employees company customer service policies service level standards district manager may 1986 march 1988 company name city state creditmarketing manager vp march 1984 april 1986 company name city state education phd business administration 2003 california coast university city state gpa gpa 9 summa cum laude business administration gpa 9 strategic business policy marketing economic policy organizational psychology cultural dimensions management corporate finance planning control management business publicorganizations human resource management human behavior organizations management theory practicecritical thinkingproblem solving international marketing summa cum laude mba business administration 2002 california coast university city state gpa gpa 0 summa cum laude business administration gpa 0 emphasis organizational behavior managerial decision making ebusiness management science quantitative methods human relations financial marketing management business law computertechnology managers research process summa cum laude bachelor science business administration psychology sociology business management organizational theory behavior marketingeconomics communications 2000 california coast university city state gpa gpa 0 graduated summa cum laude business administration gpa 0 psychology sociology business management organizational theory behavior marketingeconomics communications graduated summa cum laude prerequisites state certification addictions studies 2006 case management documentation addictions studies hospital corpsmanpsychiatric technician 1980 palo verde junior college city state hospital corpsman school emtii psych technician crisis intervention certified substance abuse counselor college transcripts available upon request united states navy interests volunteer pegasis riding academy handicapped children adultswork atrisk teens substance abuse gangs cga additional information community service volunteer pegasis riding academy handicapped children adultswork atrisk teens substance abuse gangs cga skills account management adp business law case management corporate finance counselor crisis intervention client relations decision making dimensions direct sales documentation ebusiness financial human resource management human relations international business international marketing leadership skills managerial marketing market marketing management negotiator communicator optimization organizational payroll pc problem solving protocols psychology research sales sales training strategic strategic marketing technician telecommunications trainer,BUSINESS-DEVELOPMENT
engineering operations director executive profile senior software executive senior software executive key contributor strategic planning product development highly skilled creating implementing key software improvements process changes uncovering major process limitations maximizing profitability scalability competition global marketplace accomplishments last 15 years reported directly clevel executives board members successfully bridging gap business engineering implementing strategic plans ensuring engineering teams aligned business goals agile expert evangelist running software development teams 17 years specifically agile software development 13 years reorganized transitioned many teams companies become smooth running agile groups drastically reducing delivery issues making work transparent empowering team members become selfdirected accountable commitments skilled managing entire software development process employees including qa project management technical support offshore teams contractors subsidiaries mergeracquisitions successfully onboarded engineers technology acquired company quickly merged intellectual property ip main product line advocate strong engineering best practices including design code reviews paired programming unit tests continuous integration testing automation including establishing leading trailing engineering metrics provide strong indicators product quality delivery schedule managed globally distributed teams ranging 1560 people pl responsibilities 2m 6m teams located us germany hungary russia china argentina consistently early adopter critical trends methodologies practices transform refine processes increase delivery business value skill highlights technology · java · amazon aws · hibernate · php · ec2 · elastic search · c · jsmvc · junit · c · html · selenium · canjs · css · aurora · plsql · bootstrap · jenkins · oracle · python · phabricator · mysql · ajax · github · javascript · camel · jira · rest soap services · mongodb · perl professional experience engineering operations director january 2014 current company name city state high growth company whose suite services help researchers successfully communicate work identified misalignment technical teams business reorganized technical teams aligned technical metrics support business kpis increasing revenue cost savings doubled team 20 people 4 months introducing new improved hiring process quickly filtered nonqualified candidates increased acceptance rate 90 awarded culture champion award director software development january 2012 january 2014 company name city state nonprofit organization devoted advancement wellbeing dogs turned around multiyear software delivery failure rearchitecting approach taken changing technology used transitioning team agile putting software back budget time reduced technical dependency old technologies road mapping multiyear strategic technology plan reducing number technologies used throughout department 50 responsible web based pci compliant ecommerce software connected enterprise database chief operating officer january 2010 january 2012 company name city state public safety software services company focused enterpriseclass software fire ems departments implemented saas solution allowing smaller towns cities ability use integrate fire ems software reduced customers server upgrade time 4 days 4 hours removed requirement caused software limitations hard mounted mobile computers removed fire trucks brought dept upgrades reduced mobile computers install upgrade times 1 day per machine 2 hours vice president engineering january 2001 january 2010 company name city state midsized 3d software company creating digital models physical objects including offtheshelf customized commercial applications software used globally markets rapid prototyping reverse engineering inspection healthcare grew revenue 0 16m cagr greater 30 6 consecutive years integral receiving 6 term sheets similar valuation resulting 8m vc funds 2008 expanded company organically 22 110 employees coordinated effectively sales product development marketing teams produce globally competitive products conceived implemented critical changes software architectural designs creating partner eco system director software development january 2000 january 2001 company name city state 30 person company using patented lens system project standard 3d image 180 degree hemispherical screen using software convert flat image curved surface without distortion engineering managersenior software engineer january 1996 january 2000 company name city state 60 person company providing b2b b2c realtime 3d solutions via internet software engineer january 1993 january 1996 company name city state software engineer january 1989 january 1993 company name city state education postgraduate courses cognitive neural systems 1991 boston university city state computer science 1989 union college city state computer science masters project netless neural network presented august 16 1989 international conference expert systems neural networks theory applications b computer science 1988 union college city state computer science skills 3d agile ajax approach b2b budget c c competitive css database delivery ecommerce expert systems funds hiring html php image inspection java javascript marketing mongodb enterprise network networks neural oracle plsql pci perl product development profit prototyping public safety python realtime 3 receiving 6 requirement sales soap sql strategic upgrades upgrade valuation vc,ENGINEERING
graphic designer summary working front desk receptionist meyer sound contributed marketing team updating translating marketing materials updating website improving sales collateral promoted marketing coordinator latin america contributed substantial cost savings meyer sound creating ads publication editing graphics translating materials thereby eliminating need hire thirdparty agents complete work researched vendors negotiated service agreements marketing materials swag meyer sound produced mexico reducing costs associated importing materials us highlights marketing strategy project coordination graphic design branding event planning print production social media tradeshow coordination marketing collateral development press releases copy writingediting web content management experience january 2014 current company name city state graphic designer restaurant consulting management company developing design solutions communicate restaurants unique message promoting brand high visual impact graphic design solutions variety products activities pop websites social media email promotions product packaging corporate communications identity preparing packaging delivering productionready art files creating creative templates marketing needs proofreading produce accurate highquality work especially challenging deadlines january 2013 current city state graphic designer design print materials logos stationery flyers postcards clients include pembroke pr main street property services grape fog photoworks sf progressive hounds handler brothers otis beanery mitzvites pet nanny district dogs dog town superfly pet supply time cancer meridian pro audio promarket paola trejo 2 january 2008 january 2013 company name city marketing coordinator latin america mexico city professional sound manufacturer worked directly companys headquarters berkeley ca coordinated marketing team brainstorm strategies finalize marketing plans translated maintained updated web content spanish monthly basis designed marketing materials datasheets brochures created ads publication soundcheck magazine wrote press releases coordinated led interviews coordinated photo shoots managed relationships vendors built maintained productive relationships customers planned coordinated events including trade shows demos designed sales binder collaborated creation presentations keynote designed distributed monthly newsletter eblasts invitations represented company corporate events trade shows marketing conferences meetings january 2005 january 2008 company name city graphic designer mexico city consumer goods advertising agency clinets include rimmel london dannon sigma sally hansen palmers produce design solutions communicate clients messages high visual impact variety products activities layout image manipulation prepress production offset digital color output established design briefs project timelines coordinated external agencies meeting clients discuss needs objectives budgets designing creating wide variety graphic art promotional material producing designs internal external communications involving customers design process developing design briefs explaining design concepts ideas clients colleagues providing graphical support blogs websites social media working presentations leaflets trademarks marketing materials banner designs producing accurate highquality design work examining design work quality consistency accuracy creating consistent corporate brand identity clients preparing design files production taking design ideas generation completion generating multiple concepts campaign project working projects strict timescales computer skills illustrator photoshop indesign dreamweaver flash premier freehand graphics logo design editorial design web design illustration education 2004 universidad del valle de méxico city mx bachelor arts graphic design universidad del valle de méxico mexico city 2004 bachelor arts graphic design presentations worked directly companys headquarters berkeley ca coordinated marketing team brainstorm strategies finalize marketing plans translated maintained updated web content spanish monthly basis designed marketing materials datasheets brochures created ads publication soundcheck magazine wrote press releases coordinated led interviews coordinated photo shoots managed relationships vendors built maintained productive relationships customers planned coordinated events including trade shows demos designed sales binder collaborated creation presentations keynote designed distributed monthly newsletter eblasts invitations represented company corporate events trade shows marketing conferences meetings worked directly companys headquarters berkeley ca coordinated marketing team brainstorm strategies finalize marketing plans translated maintained updated web content spanish monthly basis designed marketing materials datasheets brochures created ads publication soundcheck magazine wrote press releases coordinated led interviews coordinated photo shoots managed relationships vendors built maintained productive relationships customers planned coordinated events including trade shows demos designed sales binder collaborated creation presentations keynote languages spanish native speaker translation englishspanish spanishenglish translation englishspanish spanishenglish skills marketing clients ads basis sales translated solutions advertising brand identity budgets dreamweaver flash freehand hansen illustration illustrator indesign logo design photoshop premier prepress promotional web design pr public relations graphic design corporate communications packaging point purchase pop proofreading branding content management copy writing event planning front desk marketing collateral marketing strategy receptionist san storage area network tradeshow translating web content management,DESIGNER
teacher professional background certified nursing assistant experience serving chronically ill patients including assisting daily living activities household tasks patient highly compassionate skilled wound care mobility assistance charting highly flexible willing work weekends flexible experienced catheter insertion removal well tubule feedings medications skill highlights understands mobility assistance needs charting expertise able lift 50 pounds understands medical procedures trained grooming bathing assistance hipaa compliance strong work ethic trained catheter change preparation general housekeeping ability valid pennsylvania drivers license enthusiastic caregiver feeding assistance specialist cprbls certified experienced obtainingcharting vital signs professional experience company name city state teacher 022015 current employed variety materials children explore manipulate learning activities imaginative play read stories children taught painting drawing crafts carefully monitored childrens play activities offered detailed daily reports outlined childs activities incorporated music art activities encourage creativity expression maintained daily records activities behaviors meals naps routinely picked children school activities created implemented developmentally appropriate curriculum accommodated learning styles familiarized parents centers policies regulations fees curriculum company name city state certified nursing assistant 012016 032017 provides patients personal hygiene giving bedpans urinals baths backrubs shampoos shaves assisting travel bathroom helping showers bathsprovides activities daily living assisting serving meals feeding patients necessary ambulating turning positioning patients providing fresh water nourishment mealsprovides patient comfort utilizing resources materials transporting patients answering patients call lights requests reporting observations patient nursing supervisordocuments actions completing forms reports logs recordsmaintains work operations following policies proceduresprotects organizations value keeping patient information confidential company name city state home health aide 052016 092017 observed documented patient status reported patient complaints case manager read recorded temperature pulse respiration prepared patient rooms prior arrival assisted adequate nutrition fluid intake planned prepared served meals snacks according prescribed diets directed patients prescribed range motion exercises use braces artificial limbs provided transportation assistance companionship clients performed household tasks laundry dusting washing dishes vacuuming positioned residents comfort prevent skin pressure problems assisted adls comforted patients provided reassurance encouragement company name city state housekeeper 012012 122014 operates various mechanized cleaning equipment vacuums polishers buffers etcmaintain facility sanitary infectionfree condition washing cleaning replacement equipment furnishings requires working damp dusty dirty areas must clean human waste body fluids required responsible disposal trash waste disposable materialsmust handle various cleaning solvents chemicals etc must comply regulations asosha epastate health department etcplan work schedule major tasksdamp dust furniture light fixtures window sills etcempty trash containers daily wet mop floors residents rooms bathrooms daily damp mop corridor floors lobby dining areasand others daily clean wash basins mirrors commodes tubs showers daily check vacant rooms daily keep fresh clean air vents report needed repairs immediately supervisor leaky faucets toilets loose tile broken window panes missing nuts screws beds needing repair etc wash windows scheduledcheck entire area spills water etc periodically especially residents bathroomsuse safety precautions housekeeping services education training high school diploma 2009 strawberry mansion high school city state entry level nurse aide program 2013 city state certifications cna licence1030201511012017 skills • well versed standards hygiene sanitation • demonstrated ability perform duties busy environment • strong interpersonal communication skills • good time management skills • courteous clients residents staf f • sound ability perform physically demanding chores • willing stretch existing working hours accommodate work,TEACHER
rank sgte5 non commissioned officer charge brigade mail room summary motivated logistics specialist successful managing inventory control customer service transportation logistics excellent problem solving interpersonal skills managed accounted 100 million military munitions zero errors monthly inventories multiple warehouses reconciled daily issue turnin paperwork customer units consistently recognized excellence field successfully opened developed maintained consolidated mail facility servicing 5000 soldiers prior experience able quickly learn comply military federal regulations handled certified registered insured mail 100 accuracy key qualifications · current secret clearance · stock control · management · conflict resolution · logistics · leadership highlights inventory tracking clear concise communication flexible availability highly adaptable variety situations personalities constant desire learn strive subject matter expert gaining customer trust positive upbeat attitude accomplishments noncommissioned officer charge day day operations 4th combat aviation brigade mail room directly responsible ensuring perfect 100 pick record september 5 2012 april 17 2015 tracked verified official mail distribution center fort carson post office received 4 consecutive commendable ratings attention detail outstanding performance army 4th division postal inspections selected 4th infantry division g1 best mail room installation fort carson first quarter fy 13 chosen leadership compete promotion board awarded promotable status sent basic leaders course earned trust confidence senior leadership put charge team peers absence several occasions turn live expended rounds work experience rank sgte5 non commissioned officer charge brigade mail room june 2012 may 2015 company name city state management · opened developed managed consolidated mail room 5000 soldiers certified usps handled 300000 pieces mail well 10000 pieces certified registered mail zero loss trained 6 soldiers perform cohesive team accomplishing daily activities brigade mail room rank spce4 p ammunition specialist june 2011 june 2012 company name city state developed load plans based training requirements federal regulations regarding transport hazardous materials trained guided several junior soldiers operation material handling equipment use safe handling transportation aviation ammunition rank spce4p promotable ammunition specialist november 2009 june 2011 company name city state supported basic training advanced individual training weapons ranges ensured training able conducted scheduled consistently making deliveries time 100 accuracy assisted drawing delivery turnin 14 million rounds ammunition valued 30 million dollars rank spce4 ammunition stock control accounting specialist may 2007 november 2009 company name city state stock control · inventoried issued transported managed 100 million military munitions zero loss instructed trained 5 personnel standard army ammunition systemmodular saasmod communication · communicated effectively civilian contractors republic korea officers soldiers successful effort ship 100 containers ammunition back united states residential commercial painter june 2000 may 2007 company name city state maintained professional appearance attitude develop client confidence consistently developed ideas maximize output accuracy accomplished tasks standard often ahead time jobs working alone jobs working team member education associate science preengineering pikes peak community college 20162018 city state enrolled fall 2016 semester begin work preengineering degree hope transfer colorado school mines obtain bs degree engineering skills dedication customer service often remaining flexible availability accommodate many customers possible proven competency learning aspects state federal regulations ensuring 100 compliance work accepts challenges hesitation never retreated opportunities greater responsibility exceptional ability recognize potential problems work resolve quickly discreetly affirming customers confidence,AVIATION
donor advocate professional summary organized professional passion help others backed four years classroom teaching experience one year leading international childrens choir two years donor relations enjoy working others effort help feel valued successful creative thinker eager learn discover new ways implement strategies order successfully reach others skills detailoriented effective time management strong written oral communication skills strategic thinker goaloriented relationship building crm experience salesforce software work history donor advocate 082017 032020 company name – city state responsible cultivating relationships managing giving goals 300 donors created individualized communication plans giving goals donor benchmark marketing strategy ensured donors properly acknowledged personally thanked updated impact gifts worked internal departments secure appropriate project information created offers proposals used secure gifts executed specific plan retain upgrade donors used crm systems including salesforce team leader children world choir 072016 062017 company name – city state led team 19 individuals including 13 children philippines nepal honduras uganda 10month tour across united states directed multiple concerts per week international childrens choir routinely coordinated concert details venues built professional relationships partners across united states responsible communicating vision mission world help stage ensured safety welfare children extensive travel taught dance instructed children throughout tour presented information child sponsorship humanitarian aid needs concerts elementary teacher 082012 062016 company name – city state increased student interest participation classroom creating implementing thoughtprovoking handson activities bolstered student confidence achievement structured data driven remediation enrichment lessons collaborated colleagues ensure effective instruction practice assessments implemented successfully meet needs various learners established behavior management system foster respectful classroom environment reducing distractions increasing learning time fostered meaningful relationships students parents build trust collaboration better meet individual goals achieved 100 pass rate virginia reading sol test 100 pass rate two years row virginia math sol test education bachelor science special elementary education 2011 liberty university city state skills detailoriented effective time management strong written oral communication skills strategic thinker goaloriented relationship building crm experience salesforce software work history donor advocate 082017 032020 company name – city state responsible cultivating relationships managing giving goals 300 donors created individualized communication plans giving goals donor benchmark marketing strategy ensured donors properly acknowledged personally thanked updated impact gifts worked internal departments secure appropriate project information created offers proposals used secure gifts executed specific plan retain upgrade donors used crm systems including salesforce team leader children world choir 072016 062017 company name – city state led team 19 individuals including 13 children philippines nepal honduras uganda 10month tour across united states directed multiple concerts per week international childrens choir routinely coordinated concert details venues built professional relationships partners across united states responsible communicating vision mission world help stage ensured safety welfare children extensive travel taught dance instructed children throughout tour presented information child sponsorship humanitarian aid needs concerts elementary teacher 082012 062016 company name – city state increased student interest participation classroom creating implementing thoughtprovoking handson activities bolstered student confidence achievement structured data driven remediation enrichment lessons collaborated colleagues ensure effective instruction practice assessments implemented successfully meet needs various learners established behavior management system foster respectful classroom environment reducing distractions increasing learning time fostered meaningful relationships students parents build trust collaboration better meet individual goals achieved 100 pass rate virginia reading sol test 100 pass rate two years row virginia math sol test,ADVOCATE
sales executive summary sales executive results driven customer centered sales executive 24 plus years experience different industries proven ability meet sales quotas deadlines successfully capitalizing growth customer base maintaining sales integrity positive morale articulate communicator trusted associate ability connect wide variety customers prospects highlights leadership organization planning sales presenting customer experience customer retention marketing strategy discovering customer needs coaching mentoring revenue generation knowledge market employee relations forecasting relationship building performance management customer prospecting excellent communicator sales reporting networking rapport building experience sales executive 122013 current company name city state main sales person company charge achieved 7 revenue growth prior year generating 11 increase profits analyze current market consumer trends thru sales data interpreting data vendors management effort capitalize sales profit opportunities full responsibility management cost controls inventory control budgeting scheduling pl accountability responsible recruitment retention training hr functions 40 employees ensure quality standards executed conjunction corporate expectations daily involvement inventory accountability system ensuring accuracy availability act liaison numerous vendors maintain retail environment consistently provides guests products desire meets sales quotas execute key marketing promotional initiatives strategies maximize sales profit margins alignment company goals rated top 10 company customer service index scoring 550 locations responsible maintaining superior operational standards customer service levels provide sales leads corporate office based knowledge key customers resulting 300k additional fuel gallons purchased key customers handle various fuel issues ensuring compliance epa standards inspections store sales manager 032007 112011 company name city state store sales manager designed implemented corporate strategy new business development contract negotiations location utilized various systems record analyze sales figures effectively forecast future planning proactively managed hr processes 15 team members ensuring policies aligned corporate standards strong leadership focus led promotion small volume sales store largest area training location geographical area multiunit management two units substantial time period achieved 20 revenue growth 2011 generating annuals sales 7m generated minimum 9 revenue growth year year 2007 2011 executed merchandising direction store analyzing market trends competitor data maximize sales maintained awareness market trends retail industry monitoring local competitors proactively staying ahead competition handled escalated customer issues brought team managed sales floor merchandising presentation stock levels solely responsible several hr functions including recruitment onboarding performance management employee development sports marketing intern 082005 122006 company name city state intern uncws sports marketing department able combine business acumen love college sports fulfilling experience worked team individuals develop execute several high profile events still existence today assisted development midnight madness universitys largest sporting event collaborated department members develop maintain successful sports loyalty program known team teal handled promotions activities various sporting events responsible opening preparing seahawk shop daily sales customer satisfaction education bachelor science communications december 1995 east carolina university communications servsafe certified 3192018 skills budgeting coaching contract negotiations customer satisfaction customer service direction employee relations focus forecasting hr inventory inventory control leadership analyzing market marketing strategy market trends marketing market mentoring merchandising office communicator networking new business development performance management policies presenting processes profit promotion quality rapport recruitment relationship building retail sales sales manager sales reporting scheduling strategy employee development,SALES
program support assistant experience june 2012 january 2015 company name city state program support assistant accounting tech responsible claims matching adjustments refunds complete account audits veterans accounts produced voucher refunds processed returned first party checks prepared public vouchers processing refund reviews prepayments claims matching reports audit requests veterans va entities provided assistance debt management internal revenue treasury offset programs collected analyzed prepared data processing provided clerical technical support cpac operations includes determination insurance payments applied veterans copay reviewing patient account information determination made amount credit given offset veterans account properly annotated electronic comments reviewed first party debt directly related debt management program treasury offset program prior actual impact payment offsets determined appropriate fund resource code refund process ensured pertinent information gathered input automated systems timely accurate manner collected compiled andor tracked data preparation statistical financial andor administrative reports adhoc recurring basis prepared written documents correspondence memorandums august 2008 january 2012 company name city state agriculture teacher served high school agriculture teacher ffa advisor facility manager counselor mentor performed assigned duties required prepared course material curriculum multiple educational levels diverse audience created lesson plans ensured efficient delivery course material often modified adapted needed diverse audience maintained classroom hardware software supplies insure optimum performance educational environment fostered maintained working relationships local statewide leaders monitored student progress submitted progress reports ensure student comprehension understanding material presented provided feedback students projects assignments developed interactive engaging curriculum lesson plans websites classroom materials applied instructional methods insure student engagement learning insured course work designed appropriate diverse audience served campus aesthetics committee developed entire course curriculum available independent online course high school students utilizing adobe flash dreamweaver front page camtasia snagit powerpoint programs required utilized survey data evaluate effectiveness high schools educational program developed finished products include engaging lesson plans training materials educational videos computer enhanced instruction designed evaluated modified curriculum utilizing addie cipp model curriculum design needed routinely developed utilized formative internal summative external evaluations instruction order maintain meaningfulness allow optimal learning constantly reviewed maintained currency educational journals texts order maintain knowledge emerging trends instruction technology review recent developments fields education training attended professional development regularly order collaborate colleagues st insure course work date 21 century collaborate innovative instructional methods designed developed presented staff development training district teachers adult learners served mentor incoming teachers served department chair career technology department facilitated fundraisers maintained cash flow documentation trained students competitions state national level leadership development events career development events maintained student educational records high school level created maintained databases student educational records instructed teachers adult learners countywide staff development curriculum design technology integration curriculums performed needs assessments within community prior ground development new courses district introduced designed developed implemented new course designed entirety students utilize stepping stone career veterinary medicine animal science course became popular new teachers added teach curriculum new curriculum supplemental activities exams independently created courses modified curriculum allow honors credit high school level applied honors credit classes taught well october 2004 july 2008 company name city state agriculture teacher served high school agriculture teacher ffa advisor facility manager performed assigned duties required assisted writing usda grants developed designed instruction classroom use planned implemented leadership camps activities student leaders planned implemented livestock show 100 students annually developed new curriculum used classroom activities served advisor student leadership organization designed evaluated implemented new curriculum emerging classes developed new classes including instructional materials adopted long term developed survey instruments administered surveys provided data analysis justify classes implemented completely new class instructional material based results needs assessment visited local community colleges ensure latest trends technology instructional methodology addressed needs students worked closely community advisory board order ensure communitys desires heard implemented taught courses served dual credit students allowing high school college credit obtained aided students scholarship applications proficiency awards august 2001 july 2004 company name city state agriculture teacher taught high school agriculture served ffa advisor oversaw greenhouse facility performed assigned duties required facilitated plant sales fundraisers student leadership organization nurtured fading program fully successful self sufficient educational program less 2 years recruitment implementation interesting engaging curriculum participation leadership opportunities students prepared lesson plans implemented lessons based curriculum needs adapted instruction fit needs target learners education texas university city state us doctor education design development online doctor education august 2014 texas university college station texas gpa 40 maximum 40 major agriculture education minor design development online instruction title dissertation relationship perceived motivation perceived resilience educational pursuits military spouse texas state university city state us masters education agriculture education masters education texas state university san marcos texas august 2001 gpa 37 maximum 40 major agriculture education texas state university city state us bachelors science animal science bachelors science august 1997 texas state university san marcos texas gpa 273 maximum 40 major animal science 3 awards skills 2012 texas state university career technology education agriculture department chair career technology education 20112012 delta tau alpha agriculture honor society texas state university strategies secondary teaching edd educational evaluation president parent advisory board fort leavenworth cyss august 2013 october 2014 proficient microsoft office applications well mac programs applications proficient flash adobe spss frontpage dreamweaver proficient learning management systems content management systems familiar spss instrument analyze data typing 45 wpm relevant coursework 1 learning theory philosophy ag education 3 hours b principles adult education 3 hours 2 instructional design practices curriculum development 3 hours b adult education program development 3 hours c secondary curriculum 3 hours strategies secondary teaching 3 hours e adult learners adult education 6 hours edd med 3 educational evaluation med program evaluation design program evaluation med 3 hours b program evaluation edd 3 hours 4 instructional product development instructional design 3 hours b research methods med 3 hours c research methods edd 3 hours qualitative research 3 hours e data collection analysis 3 hours 5 computers education teaching elearning development delivery 3 hours b advanced methods distance education 3 hours c instructional design online 3 hours professional affiliations opoc cgsc spouse council accomplishments supplemental activities exams independently created courses modified curriculum allow honors credit high school level applied honors credit classes taught well college credit obtained aided students scholarship applications proficiency awards teacher year pinecrest high school 2011 2012 delta tau alpha agriculture honor society texas state university november 2006 teachers turn key award national award teaching january 2010 iron mike award volunteerism fort bragg north carolina treasured employee award cpcpac nov 2012 april 2013 october 2013 military experience april 2012 april 2013 company name updateinformation paper army community service maintained continuity notebook turned acs upon completion position planned coordinated executed least 2 village socials meetings per calendar year community worked fort leavenworth frontier heritage communities flfhc provost marshals office pmo aafes commissary directorate family morale welfare recreation organizations address quality life issues worked customer management service program manager feedback resolution quality life issues provided updates announcements flfhc monthly community newsletter founding member opoc cgsc spouse council april 2012 april 2013 fort leavenworth ks hours per week 815 founding member opoc served treasurer co primary spouse council contact aided development monitoring gsgc ile families facebook page aided planning implementing family activities aided dissemination information activity planning responsible creating spouse council cgsc created maintained guidelines procedures recruited volunteers sit spouse council helped schedule monthly meetings attended meetings voted issues created maintained social media sites aided publicity group worked pao director student division routinely briefed cgsc leadership verified aided volunteers logging volunteer hours vmis 2 th general volunteer 28 csh june 2010 december 2012 fort bragg nc hours per week 5 general volunteer served steering committee aided planning implementing fundraisers aided fundraising opportunities helped develop plan implement family activities unit helped develop plan implement homecoming activities deployment supervisor felton moore 9103914768 nd family readiness group leader c co 82 bsb july 2008 june 2010 fort bragg nc hours per week 2035 frg family readiness group leader served liaison family members desiring information concerning deployed soldiers military chain command planned implemented fundraisers organized planned conducted redeployment activities developed newsletter template published monthly newsletter responsibilities included supported unit commanders frg goals provided overall leadership frg included planning managing supervising frg activities identified addressed important frg family related issues command ensured proper frg training frg key members ensured proper classes instructional informative nature provided trained casualty notification procedures trained conducted activities comfortcare team member planned company level frg meetings attended actively participated battalion frg steering committee meetings coordinated administrative logistical support family readiness support assistant frsa designed developed training adult family members skills credit dreamweaver flash class comprehensive large array data stewardship system data analysis marketing analysis needs assessment usda animal science career development cash databases documentation front page integration integrator leadership development mentor powerpoint progress training recruitment sales sales accounting adjustments audit audits basis claims clerical correspondence operations patient account payments technical support vouchers instructional design adult education content management content management systems frontpage learning management learning management systems mac microsoft office ms office spss typing award deployment dissemination information fundraising liaison logging pmo program manager steering collection data collection product development teaching transmissions,AGRICULTURE
staff accountant summary highly analytical detailoriented professional possessing extensive financial statement background quality assurance compliance auditing customer service regulatory requirements thorough knowledge financial reporting cash accrual basis accounting fund basis reporting gaap accounting standards adapt quickly new software systems installed proficient quickbooks mas adp condo manager adobe microsoft applications software excel problem solving strategic planning skills highlights dba quick books mas sage software microsoft excel adp drive microsoft access condo manager microsoft word education bachelor science accounting may 2010 university north carolina city state accounting bachelor science business administration finance may 2010 business administration finance experience staff accountant january 2014 october 2014 company name city state performed month end functions produce financial statements functions include reconciliation operating payroll bank accounts recorded sales month recorded payroll journals accrued payroll recorded sales tax submitted sales tax nc department revenue recorded inventory adjustments recorded balance sheet month end entries entered payables receivables 7 franchise locations worked vendors resolve situations arose reviewed maintained needed franchise document file date worked directly controller yearend review assembled requested financial legal documentation put presentable formats maintained weekly spreadsheet collected franchise royalties advertising fees spreadsheet used yearend audit managed company owned rented 12 commercial properties shopping center approved businesses responsible negotiating rent rates new renewing tenants writing leases collecting rent cash flow management payables resolving tenant complaints inquires managed company small farming entity responsible maintaining cash flow payables setting credit accounts vendors entered payroll journals maintained cash flow company employed labor work farming entity filed north carolina annual report companies managed cary keisler inc verified current filings staff accountant march 2013 january 2014 company name city state collect daily deposits newly entered sos well balance completed job status report ran interact directly customers outstanding deposits balances due responsible po non po payable entrycoding companies work directly vendors resolve discrepancy payables pull weeklyunpaid bills reports used cash flow projections complete weekly check run companies reconcile monthly purchasing american express credit card ranges 6000000 10000000 helped facilitate roll purchasing manager turnover period september 2013 december 2013 responsible ordering needed materialssupplies factory production floor worked directly vp finance members production floor collection data develop unit valuation information combined continued data collection used future bills materials job costing staff accountant april 2012 march 2013 company name state lead reconciliation balance sheet ensure discrepancy general ledger research resolve transaction deviating ordinary operations run project cost reconciliation month end ensure billable expenses posted project ensures enries posted correct project general ledger account provides billing information well correct bottom line project design excel spreadsheet prepaid employee benefits eom reconciliation purposes reconcile american express accounts sdi battleware 10 accounts responsible entry custodial book keeping sdis fixed assets depreciation purposes daily reconciliation sdis operating interest sweep line credit accounts accurate cash projections responsible coding entry payables items sdi battleware prepare monthly sales use tax financial management partner july 2010 august 2011 company name city state identified reported tracked resolved subsidiary ledger discrepancies phases revenues receivables accounting processes provide end end financial statement assurance accurate presentation aiding completing tasks areas operations performing monthly bank reconciliations applying required financial regulations preparing delivery financial statements provided support clients employees via email implementations software support financial reporting issues aspects daytoday operations trained new accounting department employees functionality demonstration assist proficient accounting support software transitioning ie quickbooks peachtree excel transitioning able perform duties departments accounting including accounts payable accounts receivable legal coordination transactional audit review coordinate lien foreclosure preparations research ownership status balance histories order accurately file legal claims behalf cliental constant analysis clients interim financial reports comparative statements verify validity monitor inconsistency prepare variance reports explanations quickly summarize areas increased variances expenses assist areas management fund accounting budget preparations presentation annual monthly board meetings coordinate prepare materials audits review tax returns assist annual budget preparations prepare billings cycles perform adjusting month end transactions required gl posting entries required correct errors balance discrepancies interests alpha sigma phi officer chair positions january 2006 may 2010 vice president social chair greek week delegate livestrong foundation bikeathon skills accounting accounts payable accounts receivable adp advertising ar balance sheet balance bank reconciliations benefits billing billings book keeping budget cash flow projections cash flow controller credit clients data collection delivery documentation email finance financial financial reporting financial statements fixed assets general ledger inventory job costing ledger legal materials meetings microsoft access microsoft excel excel microsoft word negotiating dba payables payroll peachtree processes coding purchasing express quick books quickbooks research sage sales spreadsheet tax software support valuation yearend additional information activities alpha sigma phi officer chair positions january 2006 may 2010 vice president social chair greek week delegate livestrong foundation bikeathon,ACCOUNTANT
accountant iii summary talented accountant employing creative teaching strategies engage students fully learning process highly motivated accounting professional verifiable record accomplishment spanning thirteen years highly creative recognized resultsoriented solutionfocused individual highlights areas strength include accounts payable account reconciliation organizational skills grant management work team player communication skills time management skills research abilities general ledger general journal computer skills microsoft office groupwiseoutlook utshare experience company name january 2014 current accountant iii city state responsible grant management including preparing corrections cost transfers budget transfers invoices final reports request cash drawdowns complete monthly reconciliations grants contracts correspond outside granting agencies university grants contracts department verify billing details monitor accounts receivable balances company name january 2007 january 2014 assistant accountant city state full charge processing functions related accounts receivable accounts payable purchasing assists yearend close independently research records prepare journal entries necessary reconcile records documents record general ledger entries analyze accounting records compliance dcccd procedures company name january 2006 january 2007 accounting clerk b city state examined coded verified balanced reconciled various kinds transactions invoices reports reconciled specific general ledger accounts prepared adjusting journal entries needed maintained spreadsheets related files documents record accounting transactions cash handling company name june 2003 january 2004 accounting instructor city state plan course instruction based approved syllabuscourse outline provided assure course content learning objectives met design administer grade examinations assess achievement course objectives identified syllabus approved academic dean schedule post office hours provide academic support students tutor necessary provide assistance needed start classes time conduct classes full time period enforce applicable campus administrative policies utilize variety teaching styles methods accommodate diverse learning styles students company name january 2003 january 2004 student accounts representativebookkeeper city state tracked maintained student accounts throughout collection process ensure prompt payment outstanding balances advised students regarding payment options financial policies provided customer service answer student inquiries regarding financial status reviewed student payment plans completeness accuracy posted student tuition fees issued system generated receipts assisted charging tuition fees well reviewing monthly earnings updated appropriate tracking systems timely billing collections processed forms related student status changes accordance company policies procedures performed student account maintenance activities including conducting account reviews reconciling aging levels verifying account clearances applying payments monitoring collection activities updating accounts compliance established company ar management policies procedures responsible billing thirdparty vendors payment student tuition fees education prairie view university 2003 bba accounting accounting prairie view tx member phi beta lambda future business leaders america university north texas 2013 bba finance finance dallas tx university north texas 2015 mba strategic management strategic management accomplishments conducted selfdesigned training class business office procedures quarterly trained 3 coworkers job functions audit findings 2012 2013 2014 skills account reconciliation accounting accounts payable accounts receivable ar billing budget cash handling closing coaching communication skills contracts credit customer service financial forms general ledger general ledger acounts grants groupwise instructing mentoring merchandising microsoft office outlook organizational skills packaging policies pricing public speaking purchasing receiving reconciling research spreadsheets team player time management yearend,ACCOUNTANT
teacher summary highly motivated hard working medical assistant knowledge technical medical support excellent communication skills seeking opportunity contribute daily duties responsibilities clinical administrative capacity clinical skills medical terminology anatomy physiology positioning draping patients preparation examinations measuringrecording vital signs blood pressure temperature pulse respiration height weight administering oral medications providing patient education administering injections im id subq ztrack technique performing phlebotomy butterfly vaccutainer needle syringe capillary current cardiopulmonary resuscitation certification cleaning sterilizing examining rooms equipment administrative skills customer service experience proficient microsoft office suite various operating systems scheduling appointments multiple doctors various software applications knowledge icd9 cpt billing coding procedures handling copayments verifying insurance inputting patient information patient files competent standard office equipment procedures excellent interpersonal communication skillsverbal written experience 012013 teacher company name city state taught letters numbers arts crfts 3 4 year olds monitored children general classroom periods lunch nap times cleaned areas classroom end day 012012 medical assistant company name city state measured recorded vitals assisted doctor examinations administered injections cleaned sterilized equipment performed light front office duties documented patient information portable computers emr software provided patient education 012011 medical assistant company name city state externship measured recorded vitals performed rangeofmotion exercises administered ultrasound exams prepared examination rooms provided excellent patient care education training 2012 clinical medical assistant south west schools city state program consisted approximately 800 hours training ninemonth period time clinical medical handson skills learned practiced including medical terminology anatomy physiology 2010 high school diploma holy cross high school city state skills anatomy arts emr software front office injections letters medical terminology patient care physiology ultrasound,TEACHER
projects manager professional overview medical anthropologist driven fundamental interest human health welfare sociocultural perspective ms kazaryan prepared use strong research project management skills develop implement evaluate direct monitor public service projects protection security human subjects core qualifications project management compliance monitoring evaluation quality management assurance program planningdevelopmentimplementation technical nontechnical report writing presentation public speaking qualitativequantitative mixed method researchanalysisconsultation ethnography interviews interactional analysis literature review content analysis fieldwork health welfare culture society migration diaspora education master science philosophy medical anthropology 2015 university oxford city state uk scholarship luys foundation armenia advisor elisabeth hsu university oxford medical anthropology professor fellow green templeton college oxford bachelor arts anthropology 2012 university california berkeley city state usa academic honors anthropology distinction general scholarship advisor aihwa ong uc berkeley department anthropology reader santoukht mikaelian uc berkeley department slavic languages literatures associate arts honors general education 2010 glendale community college city state usa academic deans honor roll advisor michael harnett gcc scholars program director experience projects manager jan 2015 current company name city state within first weeks produced company disaster recoverybusiness continuity plan coordination pharmacy manager pharmacist charge currently manage monitoring evaluation activities within pharmacy departments via review internal audits ensure compliance applicable state federal standards outlined national association boards pharmacy nabp supervise current compliance officer order accomplish verified internet pharmacy practice sites vipps accreditation deal public relations matters goal create ethical compliant safe working environment also ensure integrity represented healthcare services provided consultant sep 2015 dec 2015 company name city state provided methodological training directly monitoring evaluation department included lessons ethnography interactional analysis content analysis grounded theory open ended interviews systematic review research literature actively participated number private consultations public conferences key cooperation workshops delegates world health organization world trade organization wto world bank food agriculture organizations united nations fao eurasian economic union eeu nation states respective ministries health agriculture sectors compliance officer sep 2012 aug 2013 company name city state designed comprehensive policy procedure company manual employees patients shareholders reviewed patientpharmacist consultations internal audits dealt compliance ethics related issues accomplished accreditation utilization review accreditation commission urac company built strategic pharmaceutical alliances resulting signed contracts major drug manufacturingcompanies allow dispensing new andor limited distribution cancer treatments licensed pharmacy 24 us states outside state california collections management assistant aug 2011 jun 2012 company name city state served right hand assistant manager collections department uc berkeleys museum anthropology supervised researchers students interns volunteers regularly worked valuable fragile artifacts including human skeletal remains organized collection inventory conducted database entry oceania artifacts reviewed system entries working interns volunteers recruitment intern sep 2010 jun 2011 company name city state contributed overall campus recruiting strategy planned campus events held public speaking events assisted publicizing upcoming events consulted maintained confidentiality student applicants answered inquiries collated reports filed recruitment information saved transferred documents correspondence sound manner leadership cultural affairs representative sweden 2015 model united nations un armenia mentoring associate translator 2015 luys foundation headquarters armenia welfare officer 20142015 oxford university student union university oxford social media director 20122013 human health project vicepresident 20112012 armenian students association uc berkeley vicepresident 20092010 scholars program glendale community college volunteer annualtemporary armenia fund st joseph hospital maternity department los feliz small animal hospital skills microsoft word excel powerpoint office outlook rstudio time management strategic goal setting critical thinking problem solving interviews participant observation surveys questionnaires sociocultural perceptiveness public speaking recruiting organized determined professional personable adaptable languages interests armenian english fluent reading writing speaking research policy ethics globallocal health bioethnomedicine human rights welfare culture society disability politics philosophy advocacy access publications kazaryan 2015 mezabujutyun medicinal uses urine among armenians diaspora university oxford kazaryan 2012 armenian americans ethnic invisibility double consciousness diaspora university california berkeley kazaryan 2010 neolithic çatalhöyük origins culture glendale community college bay honors research consortium professional references elisabeth hsu professor medical anthropology university oxford 441865274624 elisabethhsuanthrooxacuk avetis minasyan ceo president tnh specialty pharmacy 18189881288 avotnhpharmacycom leslie freund collections manager phoebe hearst museum anthropology 15106423682 freundberkeleyedu aihwa ong professor anthropology uc berkeley 15106423392 aihwaongberkeleyedu,AGRICULTURE
accountant summary reliable customer service representative extensive track record demanding sales account management environments personable responsible cashier 2 years retail customer service solid team player upbeat positive attitude resultsdriven proven ability establish rapport clients highlights strong organizational skills active listening skills sharp problem solver energetic work attitude resourceful dedicated team player account management resultsoriented selfdirected time management strong problem solver strong interpersonal skills accomplishments customer assistance worked company systems live support diligently completed assigned tasks working overtime needed quality communication interacted 50 affiliate stations us puerto rico ensuring reliable highspeed delivery residential smallbusiness customers computed data reports provided required weekly monthly quarterly reports listing sales figures client track records customer service researched calmed rapidly resolved client conflicts prevent loss key accounts sales consistently generated additional revenue skilled sales techniques product sales crosssold services rate 30 upgrading customers different plans product packages market research interviewed clients via market research surveys identify product issues customer needs customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders multitasking cashiered two cash registers tandem maximize customer flow database maintenance assisted managing company database verified edited modified members information experience 012014 062015 accountant company name city state investigated resolved discrepancies monthly bank accounts tight deadlines collaborated extensively auditors preliminary yearend audit processes tracked capital spending approved capital requests aligned financial activity regulations gaap thoroughly reviewed financial statements tax audits correct discrepancies managed cash stock inventory balances accurately maintained adequate cash supply cash drawers multiple checkout stations processed issued money orders customers 042013 112013 marketing sales company name city state contributed relevant conferences events offline online increase brand awareness analyzed ratings programming features competitors evaluate effectiveness marketing strategies managed inbound outbound marketing campaigns generate new business support partner sales teams coordinated preshow postshow activities trade shows coordinated monthly quarterly marketing community events aitel mobile money online banking presented current promotions public events tradeshows implemented evolved highimpact strategies target new business opportunities new markets successfully interacted customers retail buyers expedite orders 012012 012013 customer service company name city state maintained uptodate knowledge store policies regarding payments returns exchanges prevented store losses using awareness attention detail integrity organized weekly sales reports sales department track product success attended local regional national trade shows product development training defined territory needs worked strict deadlines responded service requests emergency callouts promptly responded general inquiries members staff clients via mail email fax successfully interacted customers retail buyers expedite orders assisted customers store product complaints processed issued money orders customers responsible ringing customers timely manner guaranteeing high level customer service 012010 082011 administrative assistant company name city state drafted meeting agendas supplied advance materials executed followup meetings team conferences managed receptionist area including greeting visitors responding telephone inperson requests information maintained front desk reception area neat organized fashion served central point contact outside vendors needing gain access building planned meetings prepared conference rooms dispersed incoming mail correct recipients throughout office supplied key cards building access employees visitors made copies sent faxes handled incoming outgoing correspondence created weekly monthly reports presentations managed daytoday calendar companys senior director education 2013 associate arts international business makerere university business school city state uganda coursework business marketing communications affiliations makerere business school skills professional friendly careful active listener multitasking strong public speaker cash handling account management creative customer service time management telephone skills,ACCOUNTANT
maintenance mechanic summary graduate associate applied science powerplant airframe technology faa ap license experience troubleshooting repairing maintaining aircraft engines systems well repairing rebuilding aircraft structures functional components im currently working maintenance mechanic fairmount santrol experience splicing belts rebuilding pumps changing motors bearing gearboxes detailoriented efficient seeking position company fully utilizes experience abilities skill areas maintenance inspections repairs troubleshooting work experience maintenance mechanic 122017 current company name city state preventative maintenance maintenance inspections repairs troubleshooting ap mechanic 062017 122017 company name city state aircraft maintenance preventative maintenance inspection repair troubleshooting carpenter 112016 062017 company name city state construct repair wooden objects structures osr cart attendant 042015 082015 company name city state provided excellent customer service hundreds patrons daily ensure return customer base remained solid education associate applied science airframe powerplant technology 2016 hallmark university city state certifications faa airframe powerplant license,AVIATION
rm roxanne mejia summary motivating chef competent keeping kitchen staff task handling highvolume work knowledgeable sourcing ingredients maintaining budgets maximizing customer satisfaction works general manager analyze food costs forecast business trends make menu recommendations meet company goals skills portion cost control waste control budgeting cost control food preparation techniques purchasing kitchen equipment tools verbal written communication dish preparation cleaning sanitizing methods experience company name city state chef 112020 current cleaned sanitized maintained food storage preparation serving areas instructed cooks workers preparation cooking garnishing presentation food monitored quality presentation quantities plated food across line trained kitchen workers culinary techniques monitored kitchen area staff maintain overall safety establish proper food handling techniques assessed inventory levels placed orders replenish goods supplies depleted implemented surface equipment schedules standards maintain clean neat sanitized kitchen checked stock deliveries safety quality quantity inspected freezers refrigerators prior shift check temperature levels verify proper functionality collaborated department staff prepare food items accordance recipes established standards supervised preparation specialty items customer requests verify accuracy production oversaw hiring training development kitchen employees assigned specific duties employees maintain productive operation kitchen food service talked patrons dietary issues food allergies prepare meals meeting individual needs managed kitchen staff team assigned various stages food production reduced food costs estimating purchasing needs buying approved suppliers supervised cooks kitchen staff providing direction preparing specialty items ethnic cuisine company name city state sous chef 032017 112020 maintained highest food quality standards regarding food inventory procedures food storage rotation trained kitchen workers culinary techniques assisted head chef scheduling training professional development team supervised kitchen food preparation demanding highvolume environment performed head chef needed maintain team productivity restaurant quality conducted daily line checks food reviews taste tests make improvements correct deficiencies plated food according restaurant artistic guidelines promote attractive presentation assessed inventory levels placed orders replenish goods supplies depleted helped staff adhere tough restaurant requirements practical discipline motivation directed staff restaurant kitchen field maintain department objectives standards guidelines budget oversaw kitchen employee scheduling meet coverage needs avoid wasted labor maximized customer satisfaction team operations executing commandbased structure staff performance oversight assisted interviewing hiring training kitchen personnel conducted frequent line checks keep food proper temperatures holding zones built strong vendor relationships bring top ingredients optimal prices streamlined kitchen processes shorten wait times serve additional guests managed shift 2530 staff including cooks bakers dishwashers front house team members liaised vendors purchase optimal recipe ingredients costeffective rates liaised closely kitchen departments including frontofhouse personnel improved performance team members resulting highquality meals produced daily company name city state anthonys point defiance 062013 072016 operated fryers grills according instructions maintain safety food quality sanitized food preparation areas grills equipment avoid crosscontamination raw items kept stations stocked ready use maximize productivity followed proper food handling methods maintained correct food temperature high scores health inspections restocked food items throughout shift prepare necessary ingredients cooking timely service maintained hygienic kitchen regularly mopping disinfecting workspace washing utensils glassware set performed initial prep work food items soups sauces salads maintained consistent quality high accuracy preparing identical dishes every day grilled deep fried various foods meats potatoes maintained safe operations food prep equipment reduce complications retain safety procedures assisted preparation menu items ranging burgers sandwiches washed peeled ingredients prepare different meals recipes precooked certain items slow periods reduce wait times lunch dinner rush conducted daily inspections maintained food sanitation kitchen equipment safety reports recorded reported status various ingredient stock levels notify manager reorder products prepared dishes fastpaced environment working teammates maintain high customer satisfaction rate cooked multiple orders simultaneously busy periods supervised cooks kitchen staff providing direction preparing specialty items ethnic cuisine mentored trained staff teaching cooking skills kitchen maintenance improving overall quality performance developed process accurately track food costs efficiently saving food waste education training curtis senior high school city state high school diploma 062004,CHEF
director finance executive profile visionary leader able drive culture excellence throughout organization focused consistently exceeding expectations innovation collaboration teamwork demonstrated ability thrive within fluid business environments including fastpaced highgrowth periods well costcontainment costcutting cycles ambitious director creates strategic alliances organization leaders effectively align support key business initiatives ability build retains high performance teams hiring developing motivating skilled professionals skill highlights corporate consolidations complex change management financial planning analysis mergers acquisitions project management system integration business process reengineering strategic operational planning achievements project management successfully launched 200 projects finance fy14 fy15 respectively implemented finance pmo manage project lifecycle capital budget 45m drove operational efficiencies stock administration decreasing processing time 70 delivered 13m enterprise solution transacting managing reporting treasury areas cash operations investments foreign exchange currency option management acquisition integration designed developed implemented change management strategies included tools processes capable scaling across large complex acquisitions drove change management strategies tandberg starent networks acquisitions launched integration principles integrating newly acquired companies corporate controllers office pioneered strategy web 20collaboration technologies improving collaboration across global finance teams creation tools myclosespace process central guided highly skilled team support transition 60000 employees ariba procurement tool oracle iprocurement tool resulting 95 training adoption rate professional experience director finance january 2010 current company name city state manage high performing global team 48 professionals deliver system projects finance treasury operations stock payroll o2c r2r p2p tax technical accounting streamlined capital planning process implemented cfo reports account 45m capital expenditures delivered 215 projects finance fy15 developed directed strategy realigning organization support projects globally initiated complete training curriculum staff resulting high retainment senior manager acquisition integration january 2008 january 2010 company name city state defined implemented governance model integrations formulation project methodology structure tools enabled nonproject managers manage integrations creation crossfunctional team responsible defining developing repeatable communications process large scale acquisitions led employee enablement workstream responsible organizational alignment onboarding acquired employees migration sites developed executed processes streamlined acquisition announcement communications internal external audiences provided leadership guidance project management office ensure people process system changes managed according project methodology senior manager finance january 2003 january 2008 company name city state directed aspects change management programproject management chief staff activities global corporate controllers office partnering executives ensure strategic alignment managed team 33 employees defined implemented legal entity strategy finance led implemented change management strategy led successful adoption finance accounting shared services outsourcing model managed budget excess 4m key contributor expense management leadership team reduced ciscos operating expenses excess 250m provided thought leadership streamlined processes creating tools templates enable project teams move quickly seamlessly large complex projects implemented first curriculum based training global corporate controllers office centralized sourcing contracting across cisco providing strategy governance leadership project management spend management organization program manager finance january 2001 january 2003 company name city state implemented marketing solutions us public sector sales team developed strategic partnerships third party application vendors enable endtoend solutions created materials enhance ciscos penetration public sector market including print collateral cds web sites seminars trade shows events annual budget 1m responsible forthe launch ip telephony marketing campaign generating 12m revenue developed implemented channel partner training ip video surveillance program generating 15m revenue successfully implemented internal tools uswide capture new program revenue manager finance january 1998 january 2001 company name city state managed operations team 5 employees drove operational excellence launching tools scale business volumes support sales teams provided direction leadership project managers implementing new existing systems responsible roll automated sales reporting tool 150 users increased efficiency pos claiming process 50 managed 2tier distributor relationships relation pos 4b sales inventory well daytoday operations implemented daily pos reporting greater visibility including executive level reporting led integration acquired sales teams cisco senior financial analyst finance january 1996 january 1998 company name city state responsible consolidations managing division budgets business partnering oversaw asiapacific pl consolidations developed managed monthly quarterly performance packages partnered country controllers budgeting forecasting automated expensetracking forecasting oversaw annual planning outlooks quarterly financial results internet mail group managed annual budgets excess 13m competitive pricing analyst finance january 1993 january 1996 company name city state cost schedule analyst january 1990 january 1992 company name city state education certified project manager project management 2014 stanford university city state usa bachelor science business administrationfinance san jose state university business administrationfinance skills pl management project management communications leadership finance operations tax p2p o2c compensation services financial analysis acquisition integration budgeting change management forecasting process reengineering,FINANCE
thermal engineering intern summary graduating phd candidate research focus developing largescale computational models using statistics machine learning approach interested career computational scientist quantitative software developer accomplishments fem analysis 1d aluminum bar sinusoidal body force conducted meshing force analysis matlab correlated results abaqus fem heat transfer analysis 2d plate hole thermal load boundary conditions conducted meshing force analysis matlab correlated results abaqus finite element analysis 2d beam central hole conducted meshing force analysis matlab correlated results abaqus anthropomorphic control redundant robot arms focused design control robotic devices help collaborate humans everyday life defined anthropomorphism robot motion controlling robot anthropomorphic way design development twowheeled autonomous parallel parking robot designed twowheeled robot coded run autonomously ability parallel park using solidworks ir sensor mcu used simulate eyes brain driver tested simple built course simulate scenario open space robot park inside reusable delta ii launch vehicle conducted design feasibility alternatives analysis completely reusable deltaii rocket analyzed variety different reentry technologies engines accomplish task business sense final designs analyzed along nearterm feasibility senior design project high speed human powered vehicle designed high performance human powered vehicle using solidworks provided framework technology help increase effectiveness common bicycle point competitive forms ground transportation metalworking practice learned operation various types manufacturing machines including computer numerical control cnc lathe milling machine drilling machine grinding machine programmed cnc machine using g code machine fabricate mechanical parts experienced welding casting forging heat treatment automotive engine disassembly electrical engineering practice learned soldering electronic components circuit boards made radio speaker publications 1 wang artemiadis p closedform inverse kinematic solution anthropomorphic motion redundant robot arms 2013 advances robotics automation 2 wang ymignolet reduced order modeling dynamic response prediction design part complex structure imacxxxiv conference exposition structural dynamics experience 012013 current company name city state research development linear nonlinear models hypersonic vehicles takes account full aerostructuralthermal couplings predicts fatigue lifedamage health monitoring specific mission profiles thermal engineering intern 072011 082011 company name city handson training largescale industrial plants learned designing manufacturing large power generating equipment including axial compressor energy recovery turboexpander centrifugal compressor centrifugal blower large fan steam turbine etc studied management mode enterprise production marketing process afrluniversity collaborative center structure sciences cooperated air force center focusing development affordable reusable hypersonic vehicles varied research tasks throughout including developing methodologies efficiently predict dy namic response representative panel nonlinear geometric deformations modifying structural thermal models reflect multidisciplinary interactions ii evolution material properties iii occurrence evolution material nonlinearity researcher 012011 012013 city state worked alongside asu faculty research design assistive robotic devices needed efficient control strategies varied research tasks throughout including fabricating infrared position sensor suit machining mounting plates position sensor camera matlab utilization data signal processing teachers assistant company name city state assisted instructor running experimentation laboratory internal combustion engine ice course oversaw 90 students compiled lab document along lesson planning teaching hands experience assembling disassembling testing ices education doctor philosophy mechanical engineering dec 2016 arizona state university city state gpa gpa 3940 mechanical engineering gpa 3940 master science mechanical engineering december 2013 arizona state university city state gpa gpa 4040 mechanical engineering gpa 4040 skills air force ansys approach c cad decisionmaking designing experimentation experiments features fortran instructor lesson planning machining marketing materials matlab mechanical design microsoft office modeling nastran enterprise os optimization patran camera physics predict process control research research design robotic solidworks statistical process control teaching,ENGINEERING
medical record technician professional summary healthcare administration professional combining higher education ba mha history building strong alliances partnerships business professionals patients medical personnel physicians nurses allied health families community members steer operational projects meet longshort term healthcarebusiness objectives architect process improvements ensure regulatoryhipaa compliance position healthcare operation provider choice electronic medical record health information management member american college healthcare executives builds instant rapport relationships patientshealthcare professionals negotiates mutually beneficial solutions diplomatic communicator exceeds healthcarebusiness objectives sources costeffective solutions process improvement compliant hipaaorganizational guidelines ambitious dedicated project program management exceptional creative problem solving skills built loyal business relationships patients colleagues physicians families allied healthcare professionals across premier fastpaced medicalhealthcare facility administering maintaining healthcare records organizing patient schedules steering projectsprograms architecting improvements businesshealthcare operations mitigating costs maximizing compliance levels partnering physicians colleagues share best practices meet organizational objectives data analysis multiple projects within system ability work pressure balance many competing priorities maintain quality control provided leadership oversight patient safety strong knowledge electronic medical recordsemr system develop project plans identify key issues identifies data needs requirements proactively along implement project solutions meet productivity quality clientsatisfaction goals maintained confidentiality sensitivity accuracy compliance organizational hipaa regulations managing patient organizational healthcare information entering updating validating records improved overall patient experience providing superior patient care serving primary point contact positively impact patients families community referrals visitors communicated patients families physicians colleagues diplomatic caring empathetic manner provide emotional support answer questions resolve issues concerning administrative coordination care ensure high levels patient satisfaction identified roadblocks architect innovative performance improvements charged resolving issues increasing efficiencyeffectiveness enhancing business operations meeting longshort term objectives optimizing quality patient care boosting fiscal revenues maximizing compliance levels assigned prioritized patient care services procedures appointments meet aggressive simultaneous objectives also ensuring patients time rest family visitation provided administrativeofficeaccounting support organized files records prepared invoices agendas expense reports created presentations authored correspondence lettersmemoranda ordered supplies managed allocated forecasted inventory levels monitored equipmentsupplies scheduled maintenancerepairs ensure uninterrupted operations completion complex projectsprograms within aggressive deadlines empowered junior staff members meet individual team goals providing training positive consultative leadership answered questions resolved staffoperational issues shared best practices skills work history medical record technician 102014 current company name – city state healthcare information management processes request release confidential information purposes analyzes complex data completeness accuracy performs specialized diversified clerical duties associated medical records procedures adheres internal controls reporting structure collect analyze report data related quality health information including adequacy completeness accuracy analyzes interprets investigates complex documentation compliance issues distributes release information efficient manner time order improve health outcomes quality service maintain regulatory compliance hippa monitors quality releasing health information ensures customer service satisfaction builds high level leadership business operations healthcare unit coordinator 012012 032014 company name – city state unit 1 voluenteer floor host 012010 012012 company name – city state demonstrated compassion respect leadership expertise dignity interacting patients families physicians colleagues diverse culturalsocioeconomic backgrounds beliefs aggregated organized patient data sensitivity confidentiality distributed patient mail communicated healthcare standards organizational protocols resolved roadblocks implement quality improvement activities increase patient satisfaction creates manages analyzes complex databases ensure quality timely execution project deliverables effectively within organization establishes practices meet exceed customer expectations fosters customer focused environment maintained accurate documentationrecords compliance organizationalgovernment guidelines upheld philosophiesobjectives patient care participating department process improvement activities accelerating professional knowledgedevelopment healthcare unit coordinator 062012 032014 company name – city state composed drafted outgoing correspondence reports managers oversaw inventory office supply purchases reduced overhead taking responsibility creative administrative projects managed executive calendar coordinated weekly project team meetings led planning achievement goals objectives consistent agency mission philosophy strategically planned methods achieve operational goals targets continually maintained improved companys reputation positive image markets served facilitated ongoing assessment patientfamily needs implementation interdisciplinary team care plan introduced negotiated implemented new projects expand scope engagement investigated reported issues relating patient care conditions might hinder patient wellbeing cooperated communicated effectively physicians ensure client satisfaction compliance set standards identified process improvements daytoday functioning department closely collaborated management team make necessary improvements satisfy resident needs continually improved knowledge skills performance based feedback selfidentified professional developmental needs participated facility surveys inspections made authorized governmental agencies confirmed accurate completion formsreports admission transfer andor discharge resident analyzed patient family feedback identify opportunities staff recognition well areas improvement maintained good communication department heads medical staff governing boards attending board meetings synchronizing interdepartmental functions created maintained computerized record management systems record process data generate reports education mhamasters healthcare administration 2014 university phoenix city state healthcare administration bs bachelor science business administration 1 2008 dallas baptist university business administration certifications cpr certified first aid certified six sigma certifiedblack green belt expertratingcom strong analytical effective communication excellent verbal written interpersonal skills professional handling exposure confidentialsensitive information proficient spreadsheet word processing presentation software maintain positive supportive attitude demeanor skills business operations clerical com interpersonal skills cpr certified customer service databases documentation first aid government leadership access excel mail microsoft office outlook powerpoint word monitors organizational process improvement processes protocols quality quality improvement reporting six sigma spreadsheet word processing written,HEALTHCARE
accountant ii professional summary highly analytical resultsdriven tax accounting specialist works quickly accurately tight deadlines extensive knowledge software program skills account reconciliation specialist advanced bookkeeping skills selfmotivated professional budget analysis strong communication skills superior attention detail ms office suite work history accountant ii 092013 current company name – city state individually responsible creating standard operating procedure manual accounting department currently used employees new hires executives internal well external auditors solely responsible creating maintaining monthly statistical report generated various banking transaction types deposits withdrawals payments different types loans booked transfers factors affecting membership credit union also analyze report looking possible errors researching solution errors correcting errors preparing final report reviewed utilized board members ceo senior staff members make executive decisions responsible reconciling monitoring complex general ledger transactions affecting assigned accounts researching differences communicating outstanding items appropriate personnel responsible ensuring expenses coded appropriate general ledger accounts payments submitted vendors timely manner responsible developing establishing procedures ensure adequate controls accounting functions met responsible maintaining troubled debt restructured tdrs files auto loan credit card loan mortgage loan accounts making necessary journal entries record recoveries books responsible recurring journal entries responsible maintaining accounting records reports ensure compliance using current gaap principals company policies human resources compliance assistant 092011 082013 company name – city state assisted hr generalist structuring implementing new procedures policies benefits incentives new hires maintained hr files personnel files 110 employees assisted hr generalist new hire orientation processed payroll 110 employees biweekly basis prepared monthly quarterly yearly payroll report updated compliance programs regular basis maintained assigned tracked progress completed course work approximately 110 employees 6 executives using better value service bvs learning management system worked human resource specialist training manager department managers ensure staff needs met line compliance departments strategic goals federal regulatory requirements general administrative support compliancetraining manager include gathering statistical data filing various required regulatory reports track record audit member accounts money laundering suspicious account activities use verafin automated antimoney laundering software accounting assistant 102010 082013 company name – city state responsible entering approved bills accounting system processing checks automated clearing house ach electronic funds transfer eft make payments responsible maintaining vendors accounts payable records including 1099s w9s responsible preparing weekly reimbursement vouchers business expenses charge corporate visa accounts managers executives board members responsible processing share drafts daily balancing ending cash totals branches provided back support accountant positions assisted accounting department projects needed education bachelor science accounting business administration 5 2011 university maryland university college shady grove center accounting business administration associate arts business management 5 2009 montgomery college business management affiliations volunteered cherry blossom festival 2012 2013 association government accounting aga scholarship recipient 2010 student council member universities shady grove 2009 2011 skills accounting accountant accounting software accounts payable administrative support banking benefits bi credit electronic funds transfer filing general ledger human resource hr ms access ms excel money ms power point ms word payroll peachtree personnel policies progress quickbooks reconciling researching sage strategic,ACCOUNTANT
mens sr designer freelance summary innovative artistic professional 20 years fashion industry passionate creative resourceful dependable efficient strong communication organizational skills ability troubleshoot problems enjoys working fastpaced dynamic environment ability work crossfunctionally well independently laser focus details achieving desired results experienced price negotiations costing materials proficient product development well rou nded fashion designer familiar complete product creation life cycle initial concept retail sale highlights strong creative design skills extensive fabric knowledge superb attention detail superior communication skills vendor relations selfmotivated professional accomplishments traveled asia europe international trend research theme inspiration eddie bauer best product wins 2013 award materials development experience company name march 2016 february 2012 mens sr designer freelance city state dddd dd drew lines reference points produce outlines graded patterns calculated dimensions specifications sales order entered data worksheets calculated dimensions specifications sales order entered data worksheets calculated dimensions specifications sales order entered data worksheets calculated dimensions specifications sales order entered data worksheets demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking dd monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action company name june 2015 current creative design consultant city state consultant womens design styling fabric quality trim selections merchandise seasonal collections work seasonal color palette research seasonal inspirations patterns planning seasonal style count color assortment company name july 2012 october 2014 associate manager materials developer city state researching develop sourcing fabricstrims meet design vision merchant requirements company financial plans provide fabrictrim trend research design support product development process work directly mills materials development process manage fabrictrim deadlines tracking meet seasonal tact requesting coordinating proto sample yardagestrims mills appropriate vendors work product development quality assurance review fabrictrim qualities ensure meet eddie bauer standards uphold authenticity personality brand fabrictrim price negotiating achieve best price imu partner design plms ensure appropriate material selected product company name march 2010 december 2011 sr designer freelance city state dddd dd drew lines reference points produce outlines graded patterns calculated dimensions specifications sales order entered data worksheets calculated dimensions specifications sales order entered data worksheets calculated dimensions specifications sales order entered data worksheets calculated dimensions specifications sales order entered data worksheets demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking dd monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action company name july 2005 november 2009 mens sportswear designer city state initiated interpreted new product concepts meet needs customers resulting sales growth company managed design projects worked team members ensure deadlines met reach company goals proposed color palette assigned categorys participate color process including defining lab dip needs colorway development style style basis work team member identifying general color direction seasonal basis developed fabricscreated pattern work trims domestic international vendors company name september 2004 june 2005 mens bottoms outerwear designer city state responsible designing managing tb mens collection pants shorts well outerwear program season developed created technical sketches garment styling construction specifications daily communications hong kong vendors development production issues knowledge fitting garments international travel hong kong work liaison office fabrictrim vendors company name march 2001 september 2004 apparel product designer ii city state designed seasonal collections mens boys sport athletic groups classic retro basketball ile training headwearaccessories well two 3 mens street casual line knitssweaterswovendenimouterwear headwearaccessories domestic international travel trend trim fabric research involved merchandising seasonal line styling color ensured product consistent market trends well business strategy interacted closely merchandising teams execute seasonal lines accordingly style counts gross margin requirements retailcatalog merchandising strategies education art institute seattle associate degree fashion design city state gpa graduated top 5 class honors fashion design graduated top 5 class honors university washington bachelor fine arts fiber textiles city state fiber textiles skills creative direction competitive research market trends price negotiating materials development merchandising product design development knowledge quality assurance testing,APPAREL
sales associate professional summary sales professional offering nearly 4 years experience sales sales management retail setting specializes men womens wear emphasis building solid customer base skill highlights highend fashion knowledge superb sales professional loss prevention comprehension ability mediate disputes listening skills reliable punctual compelling leadership skills customer service oriented cash handling accuracy retail merchandising expertise excellent communication skills energetic bilingual english spanish achievements developed highly effective sales training strategies sales manager lead management team exceed monthly store sales goal multiple times sales manager earned achievement sales management averaging 20 stores sales per month lead several departments top salesperson surpassing periodical goals sold high end product merchandise elite celebrities continued service beyond store experience sales associate nov 2016 mar 2017 company name city state described merchandise services customers responded safety loss prevention incidents organized instore promotional events maintained store clean neat manner completed special client deliveries person evaluated transactions suspected fraud sales associatebrand ambassador topman feb 2016 nov 2016 company name city state opened credit debit cards customers described merchandise services customers opened closed store included counting cash drawers making bank deposits collaborated customer service team members give exceptional service throughout entire shopping purchasing experience maintained department clean neat manner arranged items favorable positions areas store optimal sales consulted customers latest styles trends sales managersupervisor feb 2014 feb 2016 company name city state computed sales prices total purchases processed payments maintained knowledge current promotions policies regarding payment exchanges security practices operated cash register process cash credit card transactions guided customers choosing items reflected personal style shape explained information quality value style products influence customer buying decisions balanced needs multiple customers simultaneously fastpaced retail environment resolved customer complaints exchanging merchandise refunding money adjusting bills shared product knowledge customers making personal recommendations maintained friendly professional customer interactions trained negotiations time management visual merchandiser sales associate aug 2013 jan 2014 company name city state designed displays make store experience interactive engaging displayed appropriate signage products sales promotions recommended helped customers select merchandise based needs exchanged returned merchandise customers quickly efficiently informed customers sales promotions friendly engaging manner sales cashier associate stock person mar 2013 aug 2013 company name city state received processed cash credit payments instore purchases worked team member provide highest level service customers verified merchandising standards maintained daily basis,SALES
information technology help desk specialist highlights microsoft windows operating systems 95 98 2000 xp windows 7 along expert knowledge several applications microsoft active directory microsoft works microsoft office microsoft outlook sap crm erp oracle jd edwards remedy great plains peoplesoft sharepoint avaya blue pumpkin verint novell vdi platforms cognos business process improvement costbenefit analysis forecasting planning advanced excel modeling business systems analysis sap business requirements matrixes project management superb communication skills advanced problem solving abilities critical thinking decisive experience information technology help desk specialist august 2014 current company name city state diagnose resolve technical hardware software issues incoming phone calls emails ensuring detailed documentation activity communication customers regarding issue display ability understand communicate complex technical information clearly concisely demonstrate proficiency product knowledge call handling skills maintain accurate customer records process changes display ability work fast paced environment providing efficient productivity simultaneously providing superior quality service research questions using available information resources advise user appropriate action log help desk interactions identify escalate situations requiring urgent attention track route problems requests document resolutions maintain ticketing system route tickets appropriate parties quality assurance analyst september 2011 january 2014 company name city state display working ability organize follow complex detailed technical procedures responsible establishing implementing quality assurance compliance processes organization defining documenting measuring analyzing improving processes serve process owner documentrecord control correctivepreventive action internal auditing kpi tracking display consistent project management team leadership skills display advanced microsoft excel utilization skills create extensive graphs charts pivot tables vlook ups extensive complex formula familiarity train mentor others use quality tools statistical methods problem solving decision making extract raw data varied sources transform useful summary charts graphs reports use data identify trends improve performance produce weekly power point presentation upper management team reflecting group productivity daily weekly monthly quarterly breakdown establishes metrics measure deployment new project process solutions document measurement approaches key findings variability results work production development teams implement new methodologies reporting solutions consults information technology business leaders development implementation strategic business solutions research audit analysis data andor business process display ability successfully work interact levels management business operations analyst metrics analyst department administrative support supply chain assistant september 2008 january 2011 company name city state responsible providing accurate detailed reporting executive management daily monthly quarterly metrics reporting well requests team organizations importing exporting data sap sharepoint manipulating compiling data create weekly power point presentation executive management team measurements include shipments order cycle time aged orders inventory forecasting etc display advanced microsoft excel utilization skills create extensive graphs charts pivot tables vlook ups extensive complex formula familiarity implement changes create effective metric management tools maintain databases sap share point provide training team utilization new tools support department providing standard daily monthly quarterly metrics reporting well requests team organizations work business organizations vendors resolve data system issues provide visibility department metrics maintaining current information hps internal site produce weekly power point presentation upper management team reflecting group productivity daily weekly monthly quarterly breakdown display ability understand communicate complex technical information clearly concisely assist buyers procurementsupply chain duties updating ensuring inventory accurately built loaded stock date database required forecasting projected orders assist creating confirming maintaining purchase orders invoices responsible assisting ensure daily inventory efforts met including adjustments approvals reservations transportation distribution monitor resolve shipping logistic issues transporting inventory act administrative support department manager effectively organize coordinate department meetings daily maintain order department supplies calendar maintenance department management preparingediting presentations management andor compiling data reports making travel arrangements needed management prospective clientsvendors customer service professional march 2007 august 2008 company name city state answers incoming customer telephone calls courteous professional manner responds investigates customer inquiries concerns orders issues received via phone fax email shell source edi timely courteous manner responsible entering orders resolving customer issues many different products using sapcrm remedy tool researches resolves customer complaints andor ordering issues determines effective method distribution satisfy customer needs assign escalate notify appropriate agentsmanagers customer issues ensure fast effective support delivery resolutions using remedy maintain relationship sales team customers manufacturing suppliers education bba business administration 2015 sam houston state university city state usa skills active directory administrative support attention detail auditing avaya business process business solutions charts cognos hardware crm clients customer service databases database decision making delivery documentation editing edi email erp executive management fast fax forecasting graphs great plains help desk hp information technology inventory jd edwards team leadership meetings mentor microsoft excel microsoft office microsoft outlook power point windows 7 microsoft windows 2000 98 microsoft works novell operating systems oracle peoplesoft presentations problem solving processes procurement project management quality quality assurance reporting research sales sap shell shipping strategic supply chain tables telephone phone transportation travel arrangements,INFORMATION-TECHNOLOGY
sales representative profile accomplished energetic sales representative solid history achievement retail motivated leader strong organizational prioritization abilities core qualifications fluent spanish enthusiasm team player organized cash handling accuracy organized time management detailoriented excellent multitasker customer serviceoriented reliable punctual enthusiasm professional experience sales representative 122014 112016 company name city state confer customers telephone person provide information products services take enter orders cancel accounts obtain details complaints keep records customer interactions transactions recording details inquiries complaints comments well actions taken review insurance policy terms determine whether particular loss covered insurance determine charges services requested collect deposits payments arrange billing resolve customers service billing complaints performing activities exchanging merchandise refunding money adjusting bills complete contract forms prepare change address records issue service discontinuance orders using computers solicit sales new additional services products sales representative 092013 052014 company name city state confer customers telephone person provide information products services take enter orders cancel accounts obtain details complaints keep records customer interactions transactions recording details inquiries complaints comments well actions taken review insurance policy terms determine whether particular loss covered insurance determine charges services requested collect deposits payments arrange billing resolve customers service billing complaints performing activities exchanging merchandise refunding money adjusting bills compare disputed merchandise original requisitions information invoices prepare invoices returned goods solicit sales new additional services products order tests could determine causes product malfunctions cashier 052013 112014 company name city state receive payment cash check credit cards vouchers automatic debits issue receipts refunds credits change due customers assist customers providing information resolving complaints count money cash drawers beginning shifts ensure amounts correct adequate change answer customers questions provide information procedures policies calculate total payments received time period reconcile total sales weigh items sold weight determine prices education jun 2013 high school diploma quest academy city state 2018 associate arts chabot college political science city state lan gu ages skills billing credit english forms insurance prepare invoices issue receipts listening money persuasion policies reading recording sales telephone,SALES
executive chef summary obtain challenging position experience executive chef food handlers license utilized experience working multiple james beard award winners alfred portale paul bartolotta core qualifications executive chef menu developing chef de cuisine schedulefood labor executive sous chef inventory ordering sous chef microsoft excel word experience 082016 022017 executive chef company name city state developed brunch lunch dinner event menus supervised coordinated participated cooking activities prep instructed cooking personnel fine points following recipes structured maintained accurate payroll scheduling food costing inventory ordering 092015 082016 executive chef company name city state developed brunch dinner event menus supervised coordinated participated cooking activities prep instructed cooking personnel fine points following recipes structured maintained accurate payroll scheduling food costing inventory ordering 052013 082015 head line cook company name city state carved cooked meats poultry game meats cleaned cut ground meats poultry game seafood particapated cooking prep cdc line cooks maintained clean safe work environment education training high school diploma liberal arts gibraltar high school state usa math reading science art social science liberal arts loyola university chicago city state usa art civilization language alliance francaise paris france skills art cooking costing inventory math payroll personnel reading scheduling structured,CHEF
hr consultant summary subject matter expert hr applications highly effective incorporating creative solutions achieve business objectives improve efficiency energetic hr business analyst selfmotivated resultsdriven strong communication analytical problem solving reasoning skills highlights analytical skills project management process improvement quality assurance control system applications implementation microsoft office suite expert working independently strong interpersonal skills resultsoriented fluent english portuguese detailoriented troubleshooting problem solving experience hr consultant 102016 company name city state hris business analyst process demand analysis scoping gathering requirements small large scale hr projects prepare business requirement documents projects approved pmo close gap communication businesses support coordinate functional testing processes make sure stakeholders objectives met document systems process flows document analyze current future processessystems deliver support user training process security internal control quarterly basis assess us hrpayroll system users send recommendations removeadd users per business requests local global systems investigate coordinate resolve subject matter experts andor regarding local global system issues request hr global system back endportal roles local hrbps coe front office users americas responsible coordinate system applications changes new requirements people analytics lead run deliver monthly department labor reports create run deliver reports outside gbs people analytics indias scope support us front office gbs india americas region center excellence reports analysis requests business system applications analyst 022014 042016 company name city state served conduit internal external customers including team several hris projects daily activities interface data input troubleshooting provided expertise business analysis several hris projects acted project lead several hris projects supported functional testing processes ensure system projects meet needs stakeholders support user acceptance testing user training coordinated communications business vendors documented analyzed current future processessystems identified mapped business needs ensured successful project delivery according businessvendors expectations accomplishments implemented red carpetsilkroad boarding application us improved significantly new employees boarding experience open visibility business eliminating cumbersome manual processes acted project lead master data benefits interface projects house erp implementation project worked closely adp business implement affordable care act erp hris master data team lead 062011 022014 company name city state • trained hr specialists navigate maintain newupdated system applications processes • monitored data quality accuracy based localglobal internal controls • responsible working adp implement newchanges hris system according payroll local global business requirements​ • ran payrollnon payroll impacting mass loads sap payroll benefits business purposes • created ran reports subject matter experts • created ran monthlyquarterly governmental reports • designed documented hr workflow processes • trained us hr business partners navigate utilize hrpayroll system accomplishments successfully lead implemented workers comp report project trained canadian team global processes organization management personnel administration global system super users sap timekeeping analyst 052009 112010 company name city state gathered necessary business government requirements including approvals createmodify time calculations new sites policy changes collected time files according payroll schedules payroll processing processed data analysis reconciliation worked closely business employees services resolve issuestroubleshooting accomplishments delivered time files without delay payroll processing around 47 sites 9500 employees around 1000 contractors designed implemented solutions access excel advanced formulas validate data quality accuracy data time results transmitting files payroll replaced manual process enabling efficiency delivery files timely hr data applications specialist 042007 052009 company name city state supported human resources shared services act subject matter expert sap hcm hr applications supported finance canada us payrolls human resources shared services biweekly yearend activities collaborated information systems finance canada us payroll human resources business owners sarbanesoxley requirements systemprocess enhancements key areas responsibility worked closely business process owners smes benefit vendors information systems ensure data flow properly planned managed ensure appropriate data quality controls standards developed maintained globally performed root cause analysis developed managed corrective action plans run analyzed interface error reports canada us payroll systems per sarbanesoxley requirements work closely process owners information systems research identify resolve interface data issue identified vendors payroll systems acted project liaison human resources information system teams multiple hr payroll projects examples sap hcm compensation project canadian payroll system european expat project us payroll year end benefits annual enrollment sap releases provided system training support human resources shared services employees globally key areas responsibility scheduled release calls prepared work instructions knowledge base articles developed andor coordinated training human resources shared services locally regionally articulated identified process improvement opportunities within human resources analyzed identify processing issues escalated canada us payroll human resources quality assurance teams created run adhoc reports human resources shared services internal external auditors per sarbanesoxley requirements transferred 60 auditing control activities quality assurance team trained new data integrity processors quality assurance developed hr compliance reports asia europe canada us sap dare systems developed 75 reports external auditors developed data integrity metric reports 2008 2009 benefits annual enrollment coordinated testing meetings training communication benefits annual enrollment 2008 2009 projects us canada lead review training canadian payroll system specialists processors within hr shared services education bba business administration may 2009 campbell university city state us languages portuguese spanish english skills advanced excel access word visio power point vba sap hcm success factors compensation microsoft project management service askhr smartsheet panaya silkroad red carpet,HR
electronic technician ii profile acquire electronic engineering position organization productive skills experience contribute success company committed motivated customerservice focused forwardthinking electronic engineer handon experience performing quality troubleshooting electronics system design development professional experience 092011 122014 electronic technician ii company name city state job summary builds troubleshoots maintains test repair manufacturing inspection test equipment co telecommunications equipment electronic components parts level operates production test equipment monitors performs calibration test equipment testersdiagnose repairs failed circuit boards using variety diagnose tools including visual inspections collects data interprets board failurestrain lower level technicianstroubleshoot repairs maintains test equipment needed diagnose repairs failed circuit board using variety diagnostic tools 012005 012009 construction coordinator company name prepares specifications reports construction projects monitors projects status completion exercise professional control timely implementation administration limited scope capital projects assist preparation contracts consultants contractors assure corporation receives best value lowest possible cost oversee construction phase assigned projects makes field inspections residential commercial types buildings structures stages construction daily inspections overlay construction multiple work orders underground fiber cable placement fios fttp fiber premise fiber splicing quality assurance fiber closures color codes fiber terminal counts cleanup organization inside vault test hub splice residual impurities hub throughout distribution work order block deflect alter path light attempt pass fiber core check fiber alignment new mechanical fusion splicing extensive print reading abilities local manager local manager verizon communications 3704 3rd ave tampa florida responsible daily monitoring 1020 splicing technician fiber premise splicing distribution work orders greenfield work orders tampa daily communication coordination single service providers monitor work order progress milestones potential jeopardies work order package closing documentation 012000 012000 company name 31929l 9t manufactures charles industries dsl loop units hru htuc hru612 hru412 hlu388 adtran pair gain pgf 8 line units frc753 ps213 fau728 flu712 flc703 high gain att otrd oc48 ddm2000 mux2400 go digital nec adtran hdsl education training 1 2005 bachelor science information systems security information systems 1 2003 associates science computer electronic engineering iss itt technical institute city state us gpa gpa 0850 gpa 0850 affiliations supply petty officer charge distributing material equipment personnel v1 air department conducted performance evaluations made promotional recommendations several enlisted personnel v1 air department member crash salvage firefighting team flight operations certifications otr skills security closing color codes contracts documentation fiber splicing inspections progress quality assurance splicing verizon dsl ac circuits component level repair ddl schematic telecommunication telecommunications telecommunications equipment aviation class comprehensive large array data stewardship system dispatcher operations promotional systems security microsoft windows windows 95 windows 98 windows ddm hdsl microscope multimeters oc48 solder soldering excel firewalls powerpoint red hat word iss military experience 111996 112000 e4 company name charge distributing material equipment personnel v1 air department conducted performance evaluations made promotional recommendations several enlisted personnel v1 air department member crash salvage firefighting team flight operations responsible moving spotting safety launching aircraft flight deck including instructing personnel breaking tying aircrafts flight deck able handle challenges coordinated variety tasks stressful fastpaced environment master arms security patrolman dispatcher armored escort government bank board uss george washington patrolman captains co executive officers xoi mast managed crew 40 subordinate enlisted delegated tasks enlisted behavior probation collaborated superior officers oversee tasks duties personnel within air security department point man security attack force team special forces joint tasks onboard uss george washington,CONSTRUCTION
engineering managersenior mechanical designer executive summary operations manufacturing engineering manager 12 years experience highvolume global operations support automated production equipment design layout support custom machinery proven record leading multiskilled teams drive projects predevelopment postdevelopment cycle increased operational profitability enhancing processes visionary forwardlooking pioneering passion challenging projects leadership style highly resultsoriented professional knowledge strengths global operations management personnel management autocad v1420082010 budgeting planning forecasting training staff development six sigma vendor kanban contracts lean manufacturing autocad inventor 2010 product cost reduction team leadershipteam building boschitem software new product development organizationtime management ansi drawing standards inventory controlcycle counts total quality management mechanical design project management customer service ms office suite roi analyzes safetysecurity virtual gibbs professional experience engineering managersenior mechanical designer january 2001 january 2015 company name city state planned directed coordinated operations multiple branches across globe responsible formulate company policies budgets developed longterm approaches redefined problemsopportunities anticipation changing business conditions coordinated directed projects making detailed plans accomplish goals analyzed technology resource needs market demand plan assess feasibility projects organized material purchases storage manufacturing multiprogram production created assembly drawings include bills materials detail drawings manuals gridlok compliant tooling system integrated airlines valve cylinder plc product line offering electropneumatic control system utilized autocad 20082010 rapidly integrate automatic complaint tooling modules range existing electronics manufacturing equipment based upon engineering vendor customer input responsible month end calculations cost sales thru spreadsheet analysis year end presentations future projects goals team work sales managers distribution networks recognized redesign improvement speed quality reliability several existing product offerings reducing manufacturing costs 28 plant managerproject manager january 1997 january 2001 company name city state project management assembly automation system medicalpharmaceutical application budget 120k responsible longterm highprofile projects inception final product outcome participated team reviews assigned projects tasks accordingly hired organized individuals subcontractors necessary complete project coordinating schedules ensured project moved forward timely costeffective manner makes changes adjustments completed final inspections reports project responsible oversee employees production efficiency making sure plant running smoothly quickly efficiently safely required monitor production equipment make sure stays good working order repair replace equipment needed created cost justification organized purchase full house machine shop including 3 cncs 5 bridgeport machines designed developed built several assembly stations subsystems manufacture magnetic storage devices connector assembly programs packaging equipment mailers semiconductors precision machinist january 1993 january 1997 company name city state completed set operation variety machine tools produce precision parts instruments fabricated modified repaired mechanical instruments fabricated modified parts make repair machine tools maintain industrial machines applying knowledge mechanics shop mathematics metal properties layout machining procedures handled gcode programming metalworking several varieties cnc machinery organized production control work recording measurement systems education autocad 2001 penn state city state general diploma 1991 faith christian academy skills assembly autocad automation budgets budget cnc electronics layout machine tools machinery market materials mathematics mechanical networks packaging plc policies presentations programming project management quality recording sales spreadsheet team work,ENGINEERING
leasing consultant summary microsoft office 4 years sales 4 years quickbooks 4 years performance management 2 years accounting 4 years market research 4 years marketing strategy 4 years marketing communications 4 years financial analysis 4 years public relations 4 years accomplishments may concern name vincent hall hate onesizefitsall approach business marketing doesnt feel like marketing people organically connect message youve birthed movement gone days 1950s individualism rooted autonomy allowed one labeled lone wolf heroically conquer corporate ladder similarly business entities survive current globalized hypercompetitive market call corporate isolationism business whether startup established titan industry must always find relevant ways connect communicate audience interest business started friends stepfather told road success one build work creativity statement birthed passion drive understand human behavior motivates one buy also mechanics behind product positioning product makes appealing business increase delivery efficiency business drive profit margins driving production costs conclusion experience accounting marketing research marketing strategy product positioning market communication public relations led believe two key things first individuals desire buy hinges appealing presentation palatable five senses within 30 seconds less second product must serve customers need longer next fade products words product must withstand competitors product offering versatile utility adaptability options every customer hope communication skills along experience marketing sales accounting assist companys profitability product positioning experience 052016 current leasing consultant company name city state greet assist screen prospective clients collecting demographic information via questionnaire actively listening concerns prospective clients order offer consultations regards product value benefits functionality follow prospective clients within 24 hours followup call 72 hours email summary visit request return visit insure copies confidential documentation regarding application process banking social security numbers government issued ids safely secured within applicants individual file screen prospective clients according established company policy follow client within 24 hours discuss results create insure outstanding contracts captured time sensitive signatures initials within 48 hours approval market business via social media facebook instagram twitter flyers vendors community rotary mixers utacc record information legibly technical accuracy proofread spelling number typing errors alphabetize file maintain various financial records arap prepare reconcile interpret analyze preliminary documentation ap ar liens billing payroll credit card purchases contract department ability work unilaterally various departments relating purchasing contracts auditor controller administration human resources follow complex verbal written instructions interoperatingtranslating information people various educational socioeconomic backgrounds 072015 042016 counselor company name city state assist clients finding medical housing nutritional educational career development county state assistance programs assisted demonstrating benefits nutritional dieting regards psychological physical health differing clientele demographics assisted developing establishing implementing infrastructure necessary expand citizenry access organic food venues within impoverished communities legislation subsidized delivery services local famers assisted clients medical enrollment reenrollment procedures interpreting medical codes switch medicaid public exchange proficient microsoft office word excel power outlook programs demonstrates knowledge correct spelling grammatical structure arithmetic ability correctly translate documentation spanish 052013 072015 finance consultant company name city state established business relationships presence local chamber commerce rotary lion clubs worked small business administration office commercial lenders secure loans credit lines investor capital business owners bank reconciliation project cost projection presentations bonding insurance requirements multimillion contracts city state private projects oversight accounts payable via arap preparing expense trial balances budget analysis reports using quickbooksquicken regards payroll vendor sales invoices collections company loansliens leases credit card accounts interact prepared accountant rfp documentation 941s w2s w3 940s 1099 ensure irs monthly quarterly yearend close deadlines met created project budget proposals marketing sales department monitored new client established client retention ratios created best practice memorandums marketing sales departments monitored seo smp conversion ratios online marketing vehicles conducted market surveys capture clientele purchasing attitudes created marketing plan based surveys construct platforms price elasticity brand recognition new market product exposure education training april 2017 associate business marketing city state business marketing december 2014 associate business administration college se city state business administration skills accountant accounts payable ap ap ar bank reconciliation banking benefits billing budget analysis budget business administration contracts controller conversion credit clientele client clients delivery documentation email financial government human resources insurance listening marketing plan market marketing sales access excel exchange microsoft office office outlook word online marketing payroll presentations proposals purchasing quickbooks quicken rfp sales smp spanish surveys switch translating typing written yearend additional information kind regards vincent hall authorized work us employer,CONSULTANT
customer service agent professional summary obtain position provide necessary tools order provide excellent customer service one allow room advancement continued educational training skill highlights medical terminology close attention detail icd9 international classification disease adept multitasker office support phones faxing filing records maintenance professional excellent verbal communication familiar commercial private insurance resourceful reliable worker excellent problem solver insurance collections procedures composed professional demeanor 10 key 11000kpm administrative assistant billing cpr certified cpt data entry nexgen ehr dispatching documentation filing goldmine scanning indexing lawson medisoft microsoft excel typing 45wpm workflow onbase heat fast track allegra artiva professional experience customer service agent february 2015 current company name city state answering phones discussing patient accounts patients providing assistance patients bills reading eobs provide information collecting payments scheduling payment plans large balance accounts updating patient information allegra changing strategy accounts update insurance information schedule claims sent print mail documents financial assistance forms itemized bills statements receipts fax documents duties assigned management file clerk july 2014 february 2015 company name city state sorting prepping paper termed employee files accurately removing confidential patient information employee files prior scanning indexing working daily report onbase workflow ensure applications background check information properly scanned indexed employees chart scanning indexing supporting i9 documents manual entry i9 information heat application prepping sorting education assistance documentation prior scanning upload index documents sent via email medical records online queue dme billing specialist april 2013 march 2014 company name city state responsible obtaining evidence durable medical equipment dispensed billing charges equipment patient andor insurance company obtaining evidence limited reading doctorsurgical notes locating applying appropriate diagnosis code icd9 order ensure coverage locating abn physical documentation scanned patients medical chart medicare billing maintaining deadlines timely filing limits set forth appropriate insurance provider patient researched cpt icd9 coding discrepancies compliance reimbursement accuracy maintained strict patient physician confidentiality billing document specialist may 2006 march 2013 company name city state responsible data entry orders durable medical equipment dispensed advocate hospital emergency rooms doctors offices applying correct icd9 code code coordinate based equipment provided responsible answering dispatching calls within facility using alcatel overhead paging well phones assisted patients questions regards delivery equipment services provided assisted walkin patients picking returning equipment created letters certificates medical necessity durable medical respiratory equipment contacted physicians offices obtain form documentation billing purposes searched data base appropriate diagnosis codes abns signed physicians orders order provide proof billing patients insurance provider volunteer experience wlq committee 3 years respect initiative committee 2 yrs researched cpt icd9 coding discrepancies compliance reimbursement accuracy education training aas medical billing coding reimbursement 2016 bryant stratton college city billing coding reimbursement health service administration continuing education medical coding reimbursement medical administrative assistant certificate completion 12005 admin assistance 2004 everest college city state medical administrative assistance skills 10 key administrative assistant attention detail billing cpr certified cpt data entry data base delivery diagnosis dispatching documentation email fast faxing filing forth goldmine icd9 indexing insurance lawson letters notes medical coding medical terminology medisoft microsoft excel office problem solver coding reading scanning sorting phones typing 45wpm verbal communication workflow allegra artiva,ADVOCATE
solution designer career overview solutionsoriented consultant possessing unique combination skills including presales business analysis project management applications development experience multiple toptier erp systems qualifications technical project management itil intermediate certifications systems implementation largescale systems client facing presales solution selling business process mprovement accomplishments proven track record building managing leading multidisciplinary teams across various domains skill levels created comprehensive business development strategy change management program global erp implementation project manager 4000 hours experience various information management communication projects exceeded sales quota 5 assigned territories providing presales support internal external customers led successful full lifecycle multiple erp implementations lead functional consultant cultivated crossfunctional communications creation strategic relationships work experience solution designer 022014 022016 company name city state designed delivered management value added consulting strategic technology infrastructure solutions air transit industry market space technical project manager implementation 300 cuss common use self service kiosks supporting infrastructure major discount airline twentytwo airports valued 5m technical project manager development new technologies platforms paas saas help solve technical challenges limitations clients infrastructure developed workload based staffing standards determine proper manning levels proposed solutions created professional continuum 500 employees assigned sita service group sgs managed multiple application development projects using agile development methodology developed strategic relationships 3rd party providers fixed bugs encountered worked product designers product managers design user interactions applications installed performed repairs hardware software peripheral equipment following design installation specifications conducted computer diagnostics investigate resolve problems provide technical assistance support established requirements new systems modifications analyzed network packet information computer os system data identify characterize anomalies networks gathered analyzed performance metric data gathered analyzed performance metric data analyzed created new configuration packaged software meet business system requirements oversaw local infrastructure including servers security networking storage systems desktops performed secondlevel support workstation server class systems served technical lead server infrastructure including development qa staging production systems worked clients analyze computing network needs installed appropriate solutions within organizations budget served operating system expert providing technical support entire organization prepared technical architecture proposals enhancements integration existing third party software systems tested features across various browsers ​​ presales consultant 102012 102013 company name city state worked directly clevel managers gather understand business strategy requirements defined project scope deliverables support project goals collaboration stakeholders analyzed documented requirements enhancements business processes defined detailed business requirements functional specifications using agile methods partnered implementation teams ensure proper translation business requirements software changes provided presales support accounts ranging 200k 5m provided training implementation teams including development onboarding material information technology specialist 052009 062012 company name city state technical support chief functional consultant us armys government fund enterprise business system gfebs erp implementation duties included analyzing business requirements carrying fitgap analysis process design integration testing project manager us armys integrated personnel pay systemarmy ippsa erp implementation identifying resources included recruiting onboarding training developing required support varied levels program operations worked directly stakeholders smes key users identify problem scope escalate service outages created statistical reports performed root cause analysis rca areas responsibility performed endtoend incident management responsibility timecritical user service infrastructure restoration technical troubleshooting within complex systems environment provided technical support information management infrastructure throughout afghanistan managed multiple application development projects using agile development methodology provided technical support information management infrastructure throughout afghanistan provided technical guidance direction support suppliers equipment providers information systems equipment us army nato coalition communication networks collaborated design delivery infrastructure required support new solutions responsible management solution requirements overall technical baseline control across service lifecycle presales management consultant inside sales representative 122005 092012 company name city state team lead focused implementing erp software creating common global designs localizations legal regulatory requirements prepared presented technical proposals clients worked clients analyze computing network needs installed appropriate solutions within organizations budget developed maintained accurate network documentation visio diagrams provide management proper understanding organizational needs developed reviewed ensured appropriateness value added solutions focus service management business transformation governance based itil best practices managed facilitated client workshops gather asis tobe business requirements performed gap analysis integrationuser testing configuration provided pre postsales support configuration training sap practice facilitated discovery sessions customer focus groups erp sales opportunities communicated technical design requirements implementation teams using various sdlc methodologies ie agile waterfall spiral support needs clients deployment strategies chief warrant officer two information services technician 121992 082014 company name city state performed system integration administration tactical strategic networks including routers switches various satellite microwave communication managed network operations center noc provided multilevel support end users working customers internal infrastructure teams third party data providers etc throughout service restoration process provided base level support company personnel education training itil foundation v3 itil intermediate certificate service design itil intermediate certificate service operations itil intermediate certificate service transition itil service capability service offerings agreements comptia security master arts organizational leadership columbia universtiy city state advanced coursework organizational management bachelor science industrial technology education montclair state university city state coursework information management business administation minor education skills agile application development army business strategy c consultant consulting cost analysis client clients delivery direction erp focus functional government information systems itil team lead legal market microwave enterprise network networks personnel process design processes recruiting routers sales sales support sap sdlc staffing strategic switches system integration technical support troubleshooting workshops,DESIGNER
emergency department physician professional summary intend practice general endocrinology however pursuing additional training area obesity medicine hope bring expertise practice join background nutrition science exercise well clinical experience weight management bariatric clinics research endeavors clinical weight loss trials enable develop skills need supervise direct patients weight loss efforts open working inpatient outpatient setting fellowship training equipped manage inpatient diabetes endocrine consults education training endocrinology clinical research fellowship 2016 duke university medical center city state us endocrinology clinical research fellowship duke university medical center anticipated completion june 2016 master science clinical research 2016 duke university city state us anticipated graduation may 2016 internal medicine residency 2013 virginia commonwealth university city state us medical doctorate 2010 medical college georgia city state us bachelor science biology 2006 university georgia city state us magna cum laude high honors bachelor science family consumer sciences nutrition science 2006 university georgia city state us magna cum laude high honors professional experience emergency department physician jan 2014 current company name city state employer contact william knaack md fitness instructor jan 2007 dec 2010 company name city state medical clinic assistant jan 2007 dec 2007 company name city state employer contact richard field md naveeda ahmed md research lab assistant sep 2005 may 2006 company name city state licenses abim board certified internal medicine 2014 north carolina state medical license active july 2013 present pending endocrinology board certification exam november 2015 ecnu certification honors awards endocrine society early career travel award 2015 alpha epsilon delta premedical honor society 2006 uga presidents deans lists semester 2002 2006 phi beta kappa honor society 2005 georgia governors scholarship 2002 affiliations american medical association american college physicians american thyroid association endocrine society obesity society research experience publications clinical obesity research dr william yancy durham veterans affairs medical center ongoing supported nih t32 fellowship training grant health services research dr matthew crowley ongoing supported nih t32 fellowship training grant quality improvement diabetes research dr susan spratt ongoing supported nih t32 fellowship training grant barton ab yancy w determining culprit stress fat carbohydrates biological psychiatry 2014 dec 9 epub ahead print pmid 25582267 mabrey barton ab corsino l freeman davis e bell e setji managing hyperglycemia diabetes patients receiving enteral feedings health system approach hosp pract 2015 early online 1–5 barton ab evans kj lien lf inpatient insulin management complex enteral feedings diabetes case studies real problems practical solutions editors draznin b rubin low wang c anticipated publication release date june 2015 ad hoc reviewer journal diabetes science technology annals internal medicine jama student research assistant nutrition science animal dairy science university georgia principle investigator clifton baile phd student research assistant department endocrinology nutrition medical college georgia principal investigator carlos isales md educational leadership activities endocrine surgery masters course duke university 2014 supervisor residents medical students clinic inpatient consultations 2013 2015 coordination endocrinology grand rounds 20142015 endocrine society national meeting san diego 2015 endocrinology fellows lecture series presentation 2014 2015 duke internal medicine morning report subspecialty guest speaker 2014 endocrinology case conference presentations weekly hourlong patient case discussion presented endocrine division fellows faculty 2013 2014 social chair internal medicine residency 20112012 vicepresident medical college georgia triathlon club 20072008 abstracts presentations oral presentations barton caire fulco f visceral varicella patient cll american college physicians virginia associates meeting norfolk va january 2012 posters barton ab hyland k green j subclinical acromegaly endocrine society international meeting san diego ca march 2015 kelly c barton setji brown abdelmalek liver cirrhosis secondary nonalcoholic fatty liver disease patient hypopituitarism craniopharyngioma resection endocrine society international meeting chicago il june 2014 barton normocalcemic primary hyperparathyroidism challenges establishing correct diagnosis vcu resident research day richmond va may 2013 community service insulin infusion protocol diabetic ketoacidosis kenya ongoing project dr peter kussin duke university medical center medical mission trip honduras june 2012 medical mission trip cambodia february 2010 medical mission trip bulgaria mayjune 2007 medical mission trip mexico june 2008 sophomore advisor freshman medical students 2008 mission trip jamaica may 2007,FITNESS
information technology specialist infosec summary retired information assurance systems security certification specialist responsible managing monitoring information systems network security information systems security programs support information securityinformation assurance mission us army medical command defense health agency also served clerk typist secretary highlights selfdirected resultsoriented time management strong interpersonal skills dedicated team player labor relations accomplishments increased office organization developing efficient filing system customer database protocols experience information technology specialist infosec 012012 112015 company name city state interpreted scan results implemented corrective action prepared reports findings support network infrastructure worked coordination army cyber command regional computer emergency response army cyber rcert support computer networks attacks cna computer network defense cnd efforts chief steward 012000 012012 company name city state defended interest federal employees fort sam houston tx assigned cases stewards based skill sets managed receptionist area including greeting visitors responding telephone inperson requests information prepared employees rebuttal grievances organized files developed spreadsheets faxed reports scanned documents participated arbitrations mediations alternate dispute resolutions education associate science business administration 1980 richard bland college city state business administration skills excellent attention detail fast learner ability work pressure excellent problemsolving abilities,INFORMATION-TECHNOLOGY
fitness consultant experience 092013 032014 fitness consultant company name city state conducted tours gave wellness advice help every person change lives also outside marketing help drive business conducted calls prospective members 082012 052013 daepspecial educationcoach company name city state taught daep disciplinary alternative educational program also worked special education wings middle elementary schools autism syndrome children also coached football basketball conducted strength conditioning programs middle school high school athletes 082009 052012 pespecial educationcoach company name city state taught three pe classes middle school also taught content mastery programs help children disabilities also worked special educational settings elementary high school levels also coached football basketball baseball track field throughout various teams levels athletic department 072014 current sales company name city state helped grow business inside maintained detailed records jobs potential clients maintained client relations work ​ education training may 2009 parks recreation management southwestern oklahoma state university city state parks recreation management criminal justice blinn college city state member football baseball teams president saac member student council crimianl justice texas universitycommerce city state member football team vice president saac memeber student council ​ additional information cdl drivers license thsca member cpi member activities honors member bulldogs baseball team 200709 special olympics coordinator western oklahoma member tke fraternity tau kappa epsilon vice president vice president student athlete advisory committee saac texas universitycommerce commerce tx member lions football team president student athlete advisory committee saac special olympics coach member criminal law club blinn college brenham tx member buccaneers football baseball teams special olympics coach mentor younger kids big brother program sponsored schools area additional skills cpraed certified cpi certified crisis prevention intervention thsca member texas high school coaches association,FITNESS
vice president executive profile manufacturing operations executive proficient design development lean operations processes systems innovative led products manufacturer operating 28 countries expert constructing new facilities integrating acquired facilities installing process improvements building highperformance teams automating operations improve yield experienced customer service executive proven record establishing managing firstrate highly profitable service organizations competencies hard skills soft skills strategicoperational business financial planning quick fervent learner multisite operations productivity enhancement team building motivation international sourcing supply chain management foresighted fastidious tactician call center implementation management high emotional iq adept communication skills crm implementations calm decisive pressure customer vendorsupplier oem relationships technically environmentally adaptable budgeting operatingcapital pricing strategies expert negotiation costing marginprofit improvement roi experienced public speaker extensive technical acumen rigorous work ethic acute problemsolver senior staff training development thought leadership skill highlights strategic operational business financial planning multisite operations productivity enhancements international sourcing supply chain management call center implementation mangement crm implementations customer vendorsupplier oem relationships budgeting operatingcapital pricing strategies costingmarginprofit improvements roi extensive technical acumen senior staff training development quick fervent learner team building motivation foresighted fastidious tactician high emotional iq adept communication skills calm decisive pressure technically environmentally adaptable expert negotiations experienced public speaker rigorous work ethics acute problem solver thought leadership professional experience vice president apr 2008 current company name city state leads new management team charged turning around expanding foreign operations led products manufacturing company operating several countries throughout europe latin america asia middle east north america holds full accountability leading 5 manufacturing operations several distribution facilities 30 million rd budget works foreign government officials negotiatesmanages capital projects 55million executed strategic manufacturing revitalization initiative reduced time required bring new existing products market streamlined work processes introduced new productionline technology launched six sigma initiative resulting 5 million savings augmented business model transitioning manufacturing costdriven product development focus qualitydriven operation senior director customer service apr 2004 apr 2008 company name city state directed activity customer service support department implemented oracle crm leading project manager held full pl responsibility 30 million service business exceeded revenue profit targets quarterly basis managed field service call center technical support training departments championed full automation service department resulted improved customer satisfaction introduced new training philosophy oversaw implementation world class training center oversaw revamp service contribution product launch greatly improving new product performance oversaw implementation customer web portal oracle 11i store resulted increased parts revenue customer satisfaction senior director customer care nov 2001 apr 2004 company name city state accountable aspects order management monthly throughput 25 million responsible efficient delivery installation products north america facilitated creation seamless quote cash process full implementation oracle 11i directly resulted shortened order cycle time administered system quality control measurements resulted internalexternal customer satisfaction led projects setup thirdparty installers across country improved coverage expedient turnaround rendered process realtime trackingmonitoring installs oversaw entire service department upon appointment company president resulted decreasing average call center handling time 20 seconds less improvement customer satisfaction survey ratings 85 average 10 point scale director customer service apr 1998 nov 2001 company name city state responsible overall growth profitability quality international service operations including 6 subsidiaries network two hundred dealers service business 27 million 17 million customer10 million internal developed standard reporting measurements quantify service business traveled internationally audit locations managed successful implementation cpo rebuild program realigned international service management team strong cohesive unit order drive future increases customer satisfaction financial growth increased customer paid business 24 year service profitability 30 year administered b2b extranet site oversaw customer call center decreased call wait time 95 established service level agreementscontracts improved customer support awards 1999 outstanding performance international sales service well financial strategic planning premier club international winner 1998 outstanding service manager association service managers international winner 2001 iron man award outstanding contribution customer services winner 20020304 circle champions award international service director jan 1995 apr 1998 company name city state directed activities 22 field engineers providing service support arjo century vendor products sold 55 nationwide sales centers reported directly vice president service technical support pioneered various service enhancements directly led increased sales customer satisfaction developed implemented service repair parts marketing programs directed development systems multiproduct support realized significant cost savings contributed development improvement service systems manage service delivery coverage increase profitability education leadership university virginia city state usa digital electronics 1981 devry institute technology city state usa gpa gpa 385 digital electronics gpa 385 developmental activities activityprogram dates bamp high performance leadership 1999 afsmi global conference 1998 1999 2000 presentation skills wilson consulting group 1998 mbti team building sandra herb hirsh 1998 service management project leader crm implementation 1994 project leader ab dick automated dispatch 1993 world class lessons ledership seminar 19982000 bva advanced training 2001 2006 lean six sigma champion training 2004 disney institute loyalty disney style seminar 1999 service crm implementation business project leader 2005 skills premier automation b2b budget call center consulting contracts crm customer satisfaction customer services customer service customer support delivery product development extranet financial focus government international sales latin team building leadership marketing market 2000 works network oracle oracle crm order management philosophy presentation skills processes profit project leader quality quality control realtime reporting sales six sigma service level agreements strategic strategic planning technical support web portal,FITNESS
master teacher highlights home schooling knowledge calm patient certified early childhood education head start programs strong communicator toddler preschool curricula classroom management classroom management skills lot patience communicate really well children usually calm stressful situation quickly education early childhood education 2000 san jacinto college city state usa coursework child nutritionchild abuse awareness trainingcoursework emergency preparednesscoursework behavior managementemphasis child development high school diploma general 1991 beaumont high school city state usa emphasis child development experience master teacher sep 2010 apr 2013 company name city state conducted small group individual classroom activities based differentiated learning needsencouraged students understanding helpful othersobserved students supply teachers feedback regarding potential learning blocks opportunities supportphysically verbally interacted students throughout day keep engagedsupported students developing strategies individual needs classroom group dynamicsorganized field trips local parks fire stations zooshelped prepare daily lesson plans activities lessonsimplemented emergent curriculum encourage student participationsupplied oneonone attention student maintaining overall focus entire groupwrote daily weekly lesson plansadministered minor first aid injured studentsapplied positive reinforcement method redirect negative behaviorspromoted language development skills reading storytelling implemented family style meals conducting parentteacher conferences kept personal profiles child teachers associate aug 2004 nov 2009 company name city state promoted language development skills reading storytellingapplied positive reinforcement method redirect negative behaviorsconducted small group individual classroom activities based differentiated learning needsassisted 56 children per station small group learning periods organized field trips encouraged students understanding helpful othersobserved students supply teachers feedback regarding potential learning blocks opportunities supportphysically verbally interacted students throughout day keep engagedhelped prepare daily lesson plans activities lessonsimplemented emergent curriculum supplied oneonone attention student maintaining overall focus entire groupphysically verbally interacted students throughout day keep engagedcommunicated effectively educators various grade levelswrote daily weekly lesson plansadministered minor first aid injured studentsto encourage student participationorganized field trips local parks fire stations zoosmaintained daily records childrens individual activities behaviors meals naps established safe play environment childrendistributed quarterly educational assessments similar report cards parentdeveloped professional relationships parents teachers directors therapistsobserved children signs illness injury emotional disturbance learning disorders speech problemsmaintained daily records childrens individual activities behaviors meals naps teacher aide aug 1999 mar 2001 company name city state promoted language development skills reading storytellingapplied positive reinforcement method redirect negative behaviorsconducted small group individual classroom activities based differentiated learning needs organized field trips local parks fire stations zoos assisted 56 children per station small group learning periodsencouraged students understanding helpful othersobserved students supply teachers feedback regarding potential learning blocks opportunities supportphysically verbally interacted students throughout day keep engagedsupported students developing strategies individual needs classroom group dynamicshelped prepare daily lesson plans activities lessons implemented emergent curriculum encourage student participation supplied oneonone attention student maintaining overall focus entire groupcommunicated effectively educators various grade levelswrote daily weekly lesson plansadministered minor first aid injured studentsmaintained daily records childrens individual activities behaviors meals napsestablished safe play environment childrencreated implemented developmentallyappropriate curriculum addressed learning stylesdistributed quarterly educational assessments similar report cards parentmaintained childfriendly environment access outdoor activitiescompleted required documentation national head start program extracurricular activities ran nursery church yea taught sunday school older kids another two years also helped run school get homework done program community started kids didnt help home could come us get help homework younger children parents could enroll would come daily school summary talented early education professional diverse experience planning implementing various activities promoting physical social emotional intellectual growth children,TEACHER
certified personal trainer professional summary certified personal trainer 4 years experience formal training business development leadership health fitness extensive sales customer service experiencepassionate designing exercise nutrition plans maximize workout efficiency improve fitness boost stamina increase overall well goaloriented selfmotivated talent motivating others developing foundation meet individual client goals important creating warm environment clients ages successfully achieve health wellness goals core qualifications fitness issa certified cpr first aid certified aed certification weight management expert personable friendly fitness programming specialist fitness assessments understanding human anatomy construction osha certified nccer certified permit processing safe job site setup power hand tool operation ms office proficient organized detailoriented superb management skills leadership construction machinery operation strong communication skills detailoriented friendly hardworking experience certified personal trainer february 2014 current company name city state taught clients modify exercises appropriately avoid injury assisted older adults weight training programs setting equipment providing detailed instructions contributed operation clean friendly well maintained health club recorded training sessions maintained package rates client guided clients safe exercise taking account individualized physical limitations encouraged clients engage group fitness classes activities gym meet fitness goals arrived time prepared attentive every training appointment participated club promotions recruit new members increase club sales reracked weights maintain neat organized clean club devised announced new classes distributed guest passes market club led weekly meetings review performance offer direction motivation guidance toward achieving individual facility goals counseled clients proper nutrition exercise habits administered fitness assessments utility supervisor january 2014 december 2014 company name city state plan work schedules assign duties maintain adequate staff effective performance activities response fluctuating workloads review work throughout work process completion ensure performed properly collaborate workers managers solve workrelated problems resolve personnel problems complaints formal grievances possible refer higherlevel supervisors resolution transmit explain work orders laborers assess training needs staff arrange foror provide appropriate instruction conduct staff meetings relay general information address specific topics safety evaluate employee performance prepare performance appraisals perform work duties supervised perform difficult skilled tasks assist performance prepare maintain work records reports information employee time wages daily receipts inspection results inspect equipment wear conformance specifications determine extent maintenance repairs needed personal trainer april 2012 november 2013 company name city state instruct participants maintaining exertion levels maximize benefits exercise routines offer alternatives classes accommodate different levels fitness plan routines choose different movements set muscles depending participants capabilities limitations evaluate individuals abilities needs physical conditions develop suitable training programs meet special requirements monitor participants progress adapt programs needed explain enforce safety rules regulations governing sports recreational activities use exercise equipment provide students information resources regarding nutrition weight control lifestyle issues administer emergency first aid wrap injuries treat minor chronic disabilities refer injured plan physical education programs promote development participants physical attributes social skills teach individual team sports participants instruction demonstration utilizing knowledge sports techniques participants physical capabilities organize lead referee indoor outdoor games volleyball baseball basketball conduct therapeutic recreational athletic activities home healthcare provider april 2011 november 2012 company name city state administer bedside personal care ambulation personal hygiene assistance prepare maintain records client progress services performed reporting changes client condition manager supervisor provided primary resident care assistance daily living activities provided caring companionship elderly developmentally disabled patients worked part team execute proper care body mechanics safety patient provided oncall care times day night provided quality nursing care accordance resident care policies procedures utilized strong assessment skills determine necessary patient care tested patients blood glucose levels evaluated health education needs patients provided necessary training instruction processed monthly reports department performance educated patients treatments cleaned sterilized instruments disposed contaminated supplies education high school diploma 2011 angleton high school city state united states qualified state choir solo ensemble overall improvement award played life techie played mushnik little shop horrors nursing alvin community college city state united states skills lift 100 lbs knowledgeable computer skills microsoft word power point music production filmactdirect,HEALTHCARE
assistant project manager professional summary confident assistant project manager demonstrated skills many applicable construction management fields stakeholder communication highly effective tackling multiple tasks working lots different personalities seeking similar position driven competitive established company skills scheduling meetings client interfacing commercial construction residential construction effective communication construction management team oversight budgeting project estimation bidding blueprints schematics good multitasker strong team player knowledgeable excel word power point cmic procore bluebeam p6 navigate revit autocad navisworks cost control schedule management work history assistant project manager 072017 current company name – city state mentored guided associates approaches designed exceed expectations customers members adapted quickly changing competing project demands adjusted project plans account dynamic targets staffing changes operational specifications supported senior managers department leaders completing projects problem resolution tight budgets schedule demands managed cost projections prepared budgets cost reports delivered high level service clients maintain extend relationship future business opportunities closely collaborated project members identify quickly address problems review assist accurate exposure projections actively work reduce eliminate exposures managed upwards 20 trades different times current project managed completed cost reporting additional sub management pe management monthly progress package schedule updates etc transition periods two separate project managers leaving current project senior project engineer 112015 072017 company name – city state reviewed contractor proposals sets drawings prepared e firms identify missing information generate questions align budgets oversaw worksite construction coordinate supervisors guide projects managed projects effectively deliver finished work time assisted estimating cost analysis value engineering material sourcing etc assist ownership meeting budgets still maintaining aes design intent helped coordination owner expectation vs gmp finish scope assist ownership releasing interiors package project went weekly offsite meetings ownerships office work owners ae developers marketing team etc assist finalization design match budget project engineer 022014 112015 company name – city state evaluated change order requests response outofscope work activities developing field conditions performed constructibility reviews consisting independent structured assessment construction bid documents ensure coordination eliminate ambiguity minimize project issues monitored installation materials equipment compliance drawings specifications generated change orders project using estimating cmic bluebeam completed sub prequalification bid review post bid interviews document review complete accurate detailed project buyout gmp wrote rfis compiled submittals posted record set permitted documents submitted deferred design etc assisted project closeout final change orders managed trades education associate science construction management 102013 california polytechnic state universitysan luis obispo city state certifications osha 30 certified first aid certified nahb green building certified skills scheduling meetings client interfacing commercial construction residential construction effective communication construction management team oversight budgeting project estimation bidding blueprints schematics good multitasker strong team player knowledgeable excel word power point cmic procore bluebeam p6 navigate revit autocad navisworks cost control schedule management work history assistant project manager 072017 current company name – city state mentored guided associates approaches designed exceed expectations customers members adapted quickly changing competing project demands adjusted project plans account dynamic targets staffing changes operational specifications supported senior managers department leaders completing projects problem resolution tight budgets schedule demands managed cost projections prepared budgets cost reports delivered high level service clients maintain extend relationship future business opportunities closely collaborated project members identify quickly address problems review assist accurate exposure projections actively work reduce eliminate exposures managed upwards 20 trades different times current project managed completed cost reporting additional sub management pe management monthly progress package schedule updates etc transition periods two separate project managers leaving current project senior project engineer 112015 072017 company name – city state reviewed contractor proposals sets drawings prepared e firms identify missing information generate questions align budgets oversaw worksite construction coordinate supervisors guide projects managed projects effectively deliver finished work time assisted estimating cost analysis value engineering material sourcing etc assist ownership meeting budgets still maintaining aes design intent helped coordination owner expectation vs gmp finish scope assist ownership releasing interiors package project went weekly offsite meetings ownerships office work owners ae developers marketing team etc assist finalization design match budget project engineer 022014 112015 company name – city state evaluated change order requests response outofscope work activities developing field conditions performed constructibility reviews consisting independent structured assessment construction bid documents ensure coordination eliminate ambiguity minimize project issues monitored installation materials equipment compliance drawings specifications generated change orders project using estimating cmic bluebeam completed sub prequalification bid review post bid interviews document review complete accurate detailed project buyout gmp wrote rfis compiled submittals posted record set permitted documents submitted deferred design etc assisted project closeout final change orders managed trades,CONSTRUCTION
business systems analyst qualifications technical skills business applications sap web intelligence informatica data explorer ms visio ms project rational rose business objects languages sql umlc c core java perl web development html xml php operating systems windows xpvista7 linux databases netezza ms sql server 20052008 oracle 9i10g accomplishments organized workshops sql server 2005 technical fest mumbai university active member student council asian students university maryland interface client multidisciplinary teams within merkle business intelligence information technology database data warehouse developers support solution delivery process work closely clients understand marketing goals design marketing databases facilitate optimum segmentation provide platforms reports measure marketing roi involved designing rolling global marketing databases north america europe middle east latin america thus well versed customer data integration international data hygiene standardization concepts enable client generate reports measuring roi effective channels successful campaigns optimum segments trend analysis etc using tools like business objects sound understanding projects life cycle demand generation understanding customer requirement converting technical specifications finally implementing project jusitn served subject matter expert marketing data database design european asia pacific regions involved support client requests adhoc reporting campaign execution also responsible identifying gaps deployed functionality building necessary new functionality alongwith correcting issues current solution data integrationdata hygiene cleansing cdi created marketing programs based clients requirements supported existing solution daily basis data functionality issues supervised change requests development implementation performed qa deliverables handoff client automated warranty renewal campaign solution project involved warranty based crm marketing solution enabling warranty specific campaign execution reporting responsibilities support deployed crm database solution latin america region fortune 500 company focusing public large enterprises executed marketing programs weekly basis work experience company name business systems analyst 092014 current acted lead bsa client team drive consistency support projects spanning multiple regional databases support teams primary contact client client partners stakeholders managing daily responsibilities associated delivering multichannel database marketing programs responsibilities include working client stake holders understand marketing program objectives business rules help define metrics program measurement partner client client partners stakeholders define campaign audience requirements program specifications business requirements project smb crm marketing database solution maintaining global marketing data advanced targeting segmentation drive optimal business results gathered analyzed business requirements provided client draft detailed project specifications lead developers development qa process managed primary ownership creating artifacts like business requirement document functional requirement documents performed gap analysis root cause analysis data issues functionality ensured client satisfaction project consumer global marketing database solution crm solution latin america region fortune 500 high tech company supporting data integration marketing program execution reporting analytics led change requests within crossfunctional teams using defined change management process ensuring timely deployment analyzed complex client data using merkles inhouse methodologies provided recommendations improve marketing programs performance created automated processes minimizing runtime increased efficiency database update campaign deliveries manage overall coordination status reporting stability complex crossfunctional project oriented work efforts continuing evolve solution delivery lifecycle encompass multiple methodologies interacted development qa teams ensure timely delivery project deliverables managing project timeline communicating adjustments issues program management responsibilities included creating documentation detail functional requirements technical solution design code review implementation qa deliverables handoff client project dell financial services project service provided dell provides credit line accounts dell customers qualify integrated database solution allows us use customer data consumer marketing campaigns led project change requests throughout full solution lifecycle performing requirements gathering process documentation data analysis quality control lead solution discovery sessions client stakeholders means illicit solution requirements set data load automated processing data extracts weekly basis responsible process documentation consisting business requirements functional requirements source target mapping data dictionary designed implemented email marketing campaigns canada region per clients specifications created email marketing campaign targeting customers based credit line account information reported campaign attribution performance key metrics interface client marketing vendors crossfunctional teams within merkle solution delivery new project development perform requirements gathering change requests maintain documentation synthesize complex sometimes contradictory information concise readable unambiguous written requirements multiple levels detail support campaign management process develop business goals campaign requirements campaign metrics build maintain client reports relating data quality campaign measurement work solution account lead define project scope level effort timeline work closely delivery team including system software engineers qa regression test teams product manager ensure clients solution created exceptional quality accountable determining requesting campaign data elements creative agencies build accurate segmentations targeted educational public relations program deployments provide input project management regarding schedule level effort project scope manage client communication expectation setting lead change requests initiation delivery interface client multidisciplinary teams within merkle support solution delivery process take direction project management regarding schedule scope cost tradeoffs assist delivery system production designing supporting formal client acceptance process according merkles defined standards accurately document requirements acceptance criteria merkle marketing solutions perform analysis new data inclusion marketing database adhoc analysis data database support requirements process company name analyst intern 052011 122011 assisted admin managing user access rights user groups documentation upload ms sharepoint analyzed business applications determine changes upgrades required business users processes gathered business requirements converted detailed technical functional specifications served technical liaison endusers application vendors obtain solutions application issues using heat ticketing system tested vendor solutions newly modified systems ensure meet client specifications generate customized reports using business intelligence tools meet user requirements company name support 052010 072010 used sysaid ticketing software handling service requests library staff responsible troubleshooting maintenance hardware software devices maintained local area network um libraries performed ghosting gdisking processes education training ms information management university maryland ms information management dec 2011 university maryland gpa 367 40 relevant courses database design web enabled databases php information architecture management information services project performance measurement system software requirements computer engineering mumbai university computer engineering may 2009 mumbai university first division specialties professional affiliations active member student council asian students university maryland skills database marketing systems analyst project management business requirements solutions metrics qa documentation accountable accounts adjustments account basis campaign management client communication clients consumer marketing credit data analysis data quality financial services mapping marketing analysis marketing campaign marketing research process documentation product manager program management public relations quality control requirements gathering topo databases bsa business systems analysis change management crm crm marketing customer relationship management data integration database marketing deployment gap analysis integration integrator qa process root cause analysis satisfaction segmentation access business intelligence functional specifications liaison microsoft sharepoint ms sharepoint sharepoint user access writing functional c data warehouse front end front end design frontend html informatica java lamp lamp stack life cycle linux microsoft project ms project ms sql server ms sql server 2005 ms visio mysql oracle perl rational rational rose roi sap sorting sql sql server sql server 2005 subject matter expert technical specifications translated uml visio warranty windows xp xml ghosting support maintenance architecture database design information architecture php software requirements,INFORMATION-TECHNOLOGY
global finance accountant summary honest reliable dependable hardworking quick learner enthusiastic motivated individual strong work ethics results driven detail oriented well organized fervent desire learn part professional team offers continued opportunities professional personal growth skills excellent people selfmanagement techniques excellent client business partner relations excellent written oral communication abilities excellent problemsolving skills file maintenance experience using windows 98 2000 2007 2010 2013 power point ms outlook ms word bolt mac millennium internet sap 75 sabre great plains lawson hris csg proalpha quick books centricity as400 oracle r11 oracle r12 mas 90 kofax excel knowledge financial management human resource sox compliant procedures iso900 experience global finance accountant oct 2016 current company name city state process analyze invoices expense reports ensure appropriate approvals accordance cge expenditure authorization guidelines ensures accuracy tax calculations invoice payments accrues additional tax expense payable posting process communicate business partners external vendors invoice inquiries expense related activities apply company cost center general ledger gl required coding financial information system entries ensure accuracy posting entries accrual reporting compile prepare standard reports review associates managers accordance accounting standards company policies create prepare distribute weekly proposals team researched discrepancies updated accounts accurate information resolved reconciliation discrepancies timely manner ensure company financial systems robust compliant support current activities future growth reconciled balance sheet accounts monthly review financial statements monthly ensure accuracy managed company policies regarding capital requirements debt taxation equity disposals acquisitions appropriate established high level credibility manage strong working relationships external parties including vendors advisors prepare financial audit coordinate audit process collect analyze financial information recommend develop efficient use resources procedures provide strategic recommendations maintain solutions business financial problems financial analyst accounts payable jul 2013 jan 2016 company name city state process external invoices r11 r12 oracle multiple entities domestic foreign within established service level commitments ensure processing payments invoices refunds expenses compliance established key controls provide strong customer service support demonstrate initiative preventing invoice issues research resolve invoice payment issues external vendors assist documentation implementation global accounts payable function train internal external customers new employees policy procedures provide assistance support develop strong communications internal external business units assist management projects necessary finance organization communicated various partners including corporate regional fpa counterparts finance business partners assist internal external sox audits handled reconciliation monthly statements complete review account reconciliationsas part month end closing procedure responsible day today general ledger accounting financial reporting analysis assigned functional areas research resolve business units inquiries assigned functional areas provide financial tracking maintenance support project managers partnered collaborated business units several regions help deliver various objectives including fiscal year annual operating planning built strong knowledge visas business constant communication business units several different regions ensured financial data accuracy integrity consistency information well organized documentation results data sources used support production monthly reports including performing accurate variance analysis outlining contributing factors financial operations analyst jun 2011 jun 2013 company name city state team player responsible processing 385000 invoices annually handled reconciliation monthly statements documented completion review account reconciliationsas part month end closing procedure audited merchandise invoices internal purchase orders per sox compliance responsible overseeing review daily settlement process ensure net cash settlements complete accurate posted timely manner reviewed vendor processes transactions ensure performed accurately participated sox complaint projects processed maintained accounting records business unitssubregional offices ensure high quality accounting accuracy timeliness reporting compliance corporate policies per gaap sox requirements handled disputed chargebacks maintained lists accounts receivable payable updated vendor files file numbers print distributed monthly financial reports partnered collaborated business units several regions help deliver various objectives including fiscal year annual operating plan utilized business understanding perform financial statistical documented completion review account reconciliations ap manager accountant company name city state 1161016 partner controller monitor weekly cash flow prioritize payables analyze business operations trends costs revenues financial commitments obligations project future revenues expenses lead integration plan postacquisition functions relates accounts payable accountable ongoing analysis process constraints target costing projects margin analysis tracing costs back underlying activities coordinate manage payablesrelated audit requests uphold sox internal control standards documenting maintaining standard operating procedures manage accounting functions including maintenance general ledger accounts payable accounts receivable project accounting ensures accuracy timeliness manages monthly closing financial records posting month end information ensures accuracy financial statements survey operations ascertain accounting needs recommend develop maintain solutions business financial problem acts liaison company government external accountants meet information needs ensure proper information maintained historical purposes selects hire employees accounting finance team trains evaluates employees enhance performance development work product addresses performance issues makes recommendations personnel actions motivates rewards employees including providing salary increases bonuses promotions within allocated budgets company guidelines prepares recommends operating personnel budgets approval reconcile central travel account statements iexpense application audit card program reconciliations ghost purchasing card reconciliations auditing expense report violations iexpense applications provide knowledge policies procedures supporting cardholders general employee based travel entertainment related items purchasing card related items education training mba accounting 122016 accounting volunteer san antonio food bank 617 current austin humane society skills account reconciliations accounting accounts payable accounts receivable accrual acquisitions as400 auditing balance sheet budgets business operations cash flow closing oral communication controller costing client customer service documentation equity expense reports finance financial analyze financial information financial audit financial management fpa financial reports financial reporting financial statements functional general ledger general ledger accounting ghost gl government great plains hris human resource iso lawson mac mas 90 excel ms outlook power point 2000 windows 98 ms word millennium month end closing office management oracle payables personnel policies problemsolving skills processes coding proposals purchasing quality quick books file maintenance reporting research sabre san sap 75 sox compliance settlements strategic tax team player variance analysis excellent written,FINANCE
service advocate recruiter summary responsible service advocate recruiter excellent communication skills demonstrated 6 years experience teacherparent liaison core qualifications excellent classroom management teaching tutoring counseling experience working special needs students effectively work parents proofreadingediting motivating students interactive teachinglearning innovative lesson planning positive atmosphere promotion behavioralcognitive skills development html apa formatting copyediting fact checking wordpress microsoft excel proficiency strong communication skills microsoft word expertise extremely organized self motivated team player multitasking independent worker quick learner achievements goal setting established clear objectives lessonsprojects communicated students achieving total understanding grading rubric overall class expectations parent communication regularly met parents discuss student issues course weakness areas professional experience company name august 2014 june 2015 service advocate recruiter city state use computers various applications database management word processing answer telephones give information callers take messages transfer calls appropriate individuals create maintain enter information databases set manage paper electronic filing systems recording information updating paperwork maintaining documents attendance records correspondence material operate office equipment fax machines copiers phone systems arrange repairs equipment malfunctions greet visitors callers handle inquiries direct appropriate persons according needs complete forms accordance company procedures maintain scheduling event calendars schedule confirm appointments clients customers supervisors make copies correspondence printed material locate attach appropriate files incoming correspondence requiring replies operate electronic mail systems coordinate flow information internally organizations coordinate conferences meetings special events luncheons graduation ceremonies compose type distribute meeting notes routine correspondence reports presentations expense statistical monthly reports open read route distribute incoming mail materials answer routine letters review work done others check correct spelling grammar ensure company format policies followed recommend revisions conduct searches find needed information using sources internet manage projects contribute committee team work order dispense supplies learn operate new office technologies developed implemented prepare conference event materials flyers invitations take dictation shorthand machine transcribe information company name august 2011 august 2014 teacher assistant city state provide extra assistance students special needs nonenglishspeaking students physical mental disabilities tutor assist children individually small groups help master assignments reinforce learning concepts presented teachers enforce administration policies rules governing students discuss assigned duties classroom teachers coordinate instructional efforts instruct monitor students use care equipment materials prevent injuries damage observe students performance record relevant data assess progress present subject matter students direction guidance teachers using lectures discussions supervised roleplaying methods distribute tests homework assignments collect completed distribute teaching materials textbooks workbooks papers pencils students attend staff meetings serve committees required plan prepare develop various teaching aids bibliographies charts graphs laminate teaching materials increase durability repeated use company name august 2006 august 2011 service advocate recruiter city state use computers various applications database management word processing answer telephones give information callers take messages transfer calls appropriate individuals create maintain enter information databases set manage paper electronic filing systems recording information updating paperwork maintaining documents attendance records correspondence material operate office equipment fax machines copiers phone systems arrange repairs equipment malfunctions greet visitors callers handle inquiries direct appropriate persons according needs complete forms accordance company procedures maintain scheduling event calendars schedule confirm appointments clients customers supervisors make copies correspondence printed material locate attach appropriate files incoming correspondence requiring replies operate electronic mail systems coordinate flow information internally organizations compose type distribute meeting notes routine correspondence reports presentations expense statistical monthly reports arrange conference meeting travel reservations office personnel open read route distribute incoming mail materials answer routine letters review work done others check correct spelling grammar ensure company format policies followed recommend revisions conduct searches find needed information using sources internet learn operate new office technologies developed implemented prepare conference event materials flyers invitations take dictation shorthand machine transcribe information company name december 2003 july 2006 waitress city state check customers ensure enjoying meals take action correct problems collect payments customers write patrons food orders order slips memorize orders enter orders computers transmittal kitchen staff prepare checks itemize total meal costs sales taxes take orders patrons food beverages check patrons identification ensure meet minimum age requirements consumption alcoholic beverages serve food beverages patrons prepare serve specialty dishes tables required clean tables counters patrons finished dining prepare hot cold mixed drinks patrons chill bottles wine inform customers daily specials explain various menu items prepared describing ingredients cooking methods prepare tables meals including setting items linens silverware glassware assist host hostess answering phones take reservations togo orders greeting seating thanking guests perform cleaning duties sweeping mopping floors vacuuming carpet tidying server station taking trash checking cleaning bathroom fill salt pepper sugar cream condiment napkin containers provide guests information local areas including giving directions company name december 2001 may 2003 childcare worker city state maintain safe play environment observe monitor childrens play activities communicate childrens parents guardians daily activities behaviors related issues sanitize toys play equipment support childrens emotional social development encouraging understanding others positive self concepts assist preparing food serving meals refreshments children create developmentally appropriate lesson plans help children homework school work read children teach simple painting drawing handicrafts songs discipline children recommend initiate measures control behavior caring clothing picking toys books perform general administrative tasks taking attendance editing internal paperwork making phone calls organize store toys materials ensure order activity areas company name august 2000 may 2001 teacher assistant city state provide extra assistance students special needs nonenglishspeaking students physical mental disabilities supervise students classrooms halls cafeterias school yards gymnasiums field trips tutor assist children individually small groups help master assignments reinforce learning concepts presented teachers enforce administration policies rules governing students discuss assigned duties classroom teachers coordinate instructional efforts assist bus loading unloading instruct monitor students use care equipment materials prevent injuries damage maintain computers classrooms laboratories assist students hardware software use observe students performance record relevant data assess progress present subject matter students direction guidance teachers using lectures discussions supervised roleplaying methods distribute tests homework assignments collect completed grade homework tests compute record results using answer sheets electronic marking devices take class attendance maintain attendance records organize supervise games recreational activities promote physical mental social development distribute teaching materials textbooks workbooks papers pencils students prepare lesson outlines plans assigned subject areas submit outlines teachers review organize label materials display students work manner appropriate eye levels perceptual skills conduct demonstrations teach skills sports dancing handicrafts use computers audiovisual aids equipment materials supplement presentations attend staff meetings serve committees required type file duplicate materials laminate teaching materials increase durability repeated use requisition stock teaching materials supplies operate maintain audiovisual equipment collect money students schoolrelated projects assist librarians school libraries company name august 2014 december 2014 writing tutor editor city state proofread reviewed print electronic content correct grammar adherence house stylereviewed edited students written work grammar tone voice creative quality education training sul ross state university 2015 bachelor arts psychology city state psychology languages proficient speaking reading writing english spanish skills · analyzed official documents order migrant families receive benefits · outreach work find recruit migrant families · knowledge windows excel microsoft word power point printshop,ADVOCATE
beauty advisor makeup artist summary place great importance working hard reliable person therefore employer expect high quality performance punctuality consider student every aspect life therefore driven optimistic learning applying confident use qualities situation provide excellent results growth within businesscompany part highlights sociable works well solo team excels customer service sales works well fastpaced environment great prioritizing duties multitasking works best creative environment excellent adaptability given situation excels learning teaching leads example work experience beauty advisor makeup artist 072015 122015 company name city state opened 2nd counter canada 1st vancouver practiced preselling making cold calls honed clienteling skills detailed documentation clients follow ups networked businesses outside department utilized social networking platforms increase regular foot traffic counter achieved individual team sales goal opening date counter gained charlotte tilburys artistry training makeup artist hair stylist 042015 122015 company name city state curated makeup hair looks according wardrobe style photo shoot created new concepts stylist photographer photo shoots photos featured bauthentique online magazine makeup hair artist 032015 122015 company name city state arrived call time set station created makeup hair appropriate maternity photoshoot touched hair makeup needed makeup artist hair stylist 012015 122015 company name city state organized photo shoots magazine submissions designed makeup hair looks according theme shoot photos published surreal beauty magazine assisted lighting location beauty advisor 102014 072015 company name city state gained professional artistry training nars schooling sessions learned product knowledge specific ingredients worked team set achieve sales goals created events loyal clients practiced visual presentation cosmetics documented client information created interpersonal relationships booked appointments practiced makeup artistry freelance makeup artist 102014 current company name city state created contracts invoices every client created time lines every wedding preparation provided makeup hair trials every bridetobe practiced makeup hair artistry brides bridesmaids gained professional personal relationships clients collaborated freelancing makeup artists hair stylists makeup artist hair stylist 092014 122015 company name city state dance choreography music video producer choreographer mj lee elementand story us cocoa tanning salon nightclub event owner kerri leigh provided makeovers valentines day makeover station trade print langara photography student photographer teni kim created face charts different looks provided makeup hair service photoshoot blushing boutique fashion show makeup key gina kang assisted key artist replicating creation assisted makeup hair according keys directions worked timely manner holt renfrew springsummer 2016 fashion show makeup key sarah mcinnes replicated look created key models quickly efficiently assisted makeup artists application host 082012 082013 company name city state organized noted received onto microsoft excel mediated communication director clients recorded copied focus group meetings onto dvdcd disks sent affiliated companies screened participants confirm applicable specific focus group study manager 072012 092014 company name city state maintained food quality consistency maintained customer service efficiency consistency quality managed social networking mediums facebook twitter website opened closed restaurant ordered required stock maintained stock flow responsible hiring training new employees key holdersales associate 062011 122011 company name city state practiced organization clothing items made sure floor looked appealing customers made sure customers walked store wanted top seller month 3 months row learned sell independently team learned importance preoccupied work times responsible closingopening store key holder practiced inventory process every week education 2015 blanche macdonald centre city state canada diploma global makeup artistry bridal hair makeup makeup fashion airbrushing makeup hair tv stage film art tech special effects makeup makeup prosthetics digital makeup design 2014 simon fraser university city state canada bachelor arts communications bachelor arts communications 2014 skills key words customer service retail sales contracts invoices managerial networking training excel payments voice point sale pos pos system associate closing inventory sales sales associate creative multitasking,APPAREL
sales professional summary want challenging occupation allow innovations expand experience immensely motivated customer service specialist 5 years retail experience fastpaced teambased environment expertise delivering support services resolving customer complaints friendly hard working associate ready give skills trusted key holder creative problem solver exceptional communication skills ms windows proficient quick learner strong client relations proficient cash management strategic sales knowledge cash flow management multiline phone talent team player reliable goaloriented decisive fluent english fluent spanish calm pressure analytical thinker powerpoint presentations excellent interpersonal skills natural leader composed crisis communication superior verbal written communication skills flexible schedule computersavvy organized work history sales 082014 current company name – city described product customers accurately explained details care merchandise earned management trust serving key holder responsibly opening closing store politely assisted customers person via telephone communicated vendors regarding back order availability future inventory special orders effectively communicated supported sales marketing administrative teams daily basis answered product questions uptodate knowledge sales store promotions scheduled weekly inventory pickups deliveries vendors set explained new membership contracts overnight cashier 022014 092014 company name – city state maintained cleanliness presentation stock room production floor managed wide variety customer service administrative tasks resolve customer issues quickly efficiently investigated resolved customer inquiries complaints timely empathetic manner scored top 10 employees successful resolution issues restocked inventory ever month reviewed cash operation data verify proper replenishment folded arranged garments attractive displays learned referenced applied product knowledge information seasonal overnight stocking 102013 012014 company name – city state loaded truck properly secured items prevent damage transportation demonstrated use care merchandise helped customers questions problems complaints person via telephone stocked shelves supplies organized displays organized store merchandise racks size style color led merchandise selection pricing planning marketing rotated manufacturer products needed removed damaged outofcode notinset discontinued items displays loaded unloaded merchandise using ladder pallet jack partnered sales representatives managers coordinate delivery merchandising schedule customer service representative 062013 062014 company name – city state answered average 200 calls per day addressing customer inquiries solving problems providing new information earned management trust serving key holder responsibly opening closing theater politely assisted customers person via telephone assisted customers food selection inquiries order customization requests developed reputation efficient service provider high levels accuracy designed displays make theater experience interactive engaging reassuring education associate arts current miami dade college city state 30 gpa member supernatural movement club coursework accounting finance statistics high school diploma 2013 miami senior high school city state accomplishments customer service consistently received positive feedback guests created repeat business developing longterm relationships customers handled guest complaints maintaining positive dining experience rest monetary transactions handled cash check credit automatic debit card transactions 100 accuracy telephone service professionally processed 80 calls per day providing information service ensure customer satisfaction skills customer service bilingual spanish english financial management marketing microsoft word presenting sales basic computer knowledge additional information customer service award life 4 cars inc employee month walgreen employee month amc theater 24,SALES
membership sales representative professional profile motivated professional twenty years experience business management customer service seeking front desk manager position claremont club ability turn around underperforming departments create profitable departments building strong relationships recruiting talent training teams establishing managing processes selfstarter positive attitude strong problem solving skills qualifications selfmotivated strategic creative thinker outgoing cheerful attitude team training development process improvement interpersonal oral written communication skills experience company name city state membership sales representative 012015 current achieve monthly individual team sales attrition goals enrolling prospective members club utilizing relationship selling process take sales process beyond “ close ” initial onboarding new client decrease monthly attrition providing enthusiastic level service existing members create personal monthly plans outlining specific inhouse community activities generate new sales develop maintain excel spreadsheets sales tracking purposes support club programs staff members company name city state health wellness coach 082014 012015 achieved personal training fitness nondues revenue program sales goals effectively utilized visual fitness planner program features transition members personal training clients integrated new members club assured satisfaction company name city state general manager 042013 062014 grew two womens personal training studios less 18000 average monthly sales 30000 average monthly sales client base 85 135 implementing top mind sales approach maximize upfront upgrade renewal sales opportunities coach studio team four personal trainers aspects operational excellence turn clients “ raving fans providing positive highenergy environment clients achieve weightloss results balanced program weight training interval cardio training nutrition support accountability develop communication tools organization including monthly constant contact newsletters instudio contests community board develop specific interesting lead generating emails company name city state director performance sports 032011 082011 managed womens mens performance apparel categories running fitness soccer sales goal 21 million category expert spokesperson within apparel team defined strategy business plan performance categories created delivered informative presentations workshops sell product company name city state senior director apparel accessories merchandising 032008 052011 defined delivered apparel line north america built strategic alliances sales international product resulted 50 million 2010 24 sales growth traveled corporate headquarters germany every 6 8 weeks represent north america strategic planning meetings increased account base 10 new product quickly broughtto market introduced revolutionary womens fitness apparel program increased customer base 23 managed team three merchandise managers one merchandising analyst responsible recruiting interviewing new team members department created delivered informative presentations workshops sell product company name city state sales director new business 102007 032008 managed new emerging business categories across product classifications exceeded sales goal 20 first year built strong client relationships provided high valueadding services resulting 15 growth within new business account base developed assigned monthly sales quotas 15 national sales managers communicated regularly strategic managers resolve issues plan business launched new categories swimwear sailing limited edition created delivered informative presentations workshops sell product company name city state director sales 012006 102007 managed sales operations department store lifestyle business segments resulting 20 million annual sales improved client relationships vice president level resulting expansion account base 60 communicated regularly territory regional managers daily support strategic planning accounts recruited interviewed hired new sales managers department created delivered informative presentations workshops sell product listened attentively account feedback worked product development team introduce competitive product offerings company name city state trade channel manager 102002 012006 built managed 30 new accounts 15 million sales established critical alliance three major department store partners within sixmonth period recognized puma employee year increasing sales level 200 changed improved department expectations customer service margin analysis presentation building planned led training sessions customer service business analysis promote sales team professional development sales goal reinforcement education bachelor arts international relations 1998 mount holyoke college city state usa certificate portuguese studies 1997 universidade de lisboa city portugal technical skills mastery microsoft office word excel powerpoint strong working knowledge datatrak abc clubos software ability work several operating systems including microsoft mac osx fluent spoken portuguese proficient written portuguese knowledge spoken written spanish,APPAREL
finance manager summary flexible accountant adapts seamlessly constantly evolving accounting processes technology adept budget forecasting financial reporting capable accountant successful managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes highlights financial statement analysis analytical reasoning strength regulatory reporting account reconciliation expert complex problem solving effective time management excellent managerial techniques strong organizational skills superior research skills flexible team player accomplishments reviewed processes identified inadequate experience finance manager may 2008 current company name city state supervision accounting employees including hiring coaching training completing employee evaluations timely manner develop generate daily monthly quarterly year end processes preparation financial statements related management reports coordination management daily cash transfers maintain general ledger accounts balance subledgers approve ap expenditures gl adjustments analyze review expenditures compared budget maintain accounting control procedures communicate staff members efficiently timely assist internal external auditors completing audits improve redesign reengineer existing accounting systems team member security committee business continuity committee received 20 awards going beyond saving credit union money financial analyst ii november 2000 april 2008 company name city state produced financial information billing reporting federal state county contracts performed general ledger reconciliation prepare correcting entries reconciliation 35 bank accounts multiple banking entities tracked reconciled long short term debt liaison program management respect financial information contract compliance budgetary matters reviewed monitored preparation audit schedules required agency audits assisted director finance developing budgets budgetary analysis improved redesigned reengineered existing accounting systems coordinated conversion new computer software hardware member internal loan committee providing review approval micro business loans responsible daily operation supervision ap department named employee month corporate accountant august 1998 october 2000 company name city state developed monitored operating capital budgets managed reviewed functions regarding financial statement preparation provided analysis produced reports developed specialized reports management managed reviewed approved ap ar performed general ledger reconciliation assisted hr director pr transactions functions provided work direction review less experienced associates improved redesigned reengineered existing accounting systems coordinated conversion new computer software hardware provided support assistance corporate controller named employee month resort revenue manager july 1991 august 1998 company name city state managed revenue department audited 10 restaurants adult kids ski schools 8 retail outlets crested butte marriott hotel 252 suites sheraton crested butte 300 rooms various vacation rental properties responsible hiring training disciplining 20 associates responsible security accurate processing large sums currency credit cards multiple resort operations exceeding 250000 daily ensured timely accurate bank account reconciliation various corporate entities multiple banking organizations coordinated transfer funds among multiple bank accounts managed reviewed approved high volume ap ar transactions intercompany allocations managed reviewed functions regarding financial statement preparation prepared audit work papers corporate auditors provided support assistance controller assisted conversion new computer software hardware member wage committee leadership committee software design committee received awards associate week team week team month special project month equipmentskills computer literate solid working knowledge accountingauditing principles procedures education accounting associate degree barnes business college skills account reconciliation accounting accounting systems ap agency auditing balance banking billing budgets budget coaching hardware computer literate contracts controller conversion credit direction engineer finance financial financial statement preparation preparation financial statements funds general ledger general ledger accounts hiring leadership director money processes program management reporting retail software design supervision,FINANCE
director business development executive profile results driven highly skilled account manager sales leader 10 years experience developing executing plans cover aspects sales cycle provide strategic support customers leveraging trends technology analytical analysis solutions challenges business creates effective strategies keep pipeline accurate moving exceeding goals skill highlights strategic account development strong interpersonal skills team building expertise proven sales track record relationship selling strong deal closer skilled multitasker analytical problem solver core accomplishments created strategies develop expand customer sales resulted 67 increase annual sales increased territory penetration 25 19 25 states managed portfolio accounts totaling 10500000 annual sales 32000000 total contract value generated pipeline 150000000 net new opportunities 12 months professional experience company name city state director business development 072013 current worked closely company executives identify new business opportunities securing contracts enterprise government software software service saas infrastructure service iaas managed service solutions targeted new government agencies new product lines close 7 deals one year public sector industry created strategies develop expand existing customer base resulted 18000000 contract largest history company company name city state deputy secretary state 012007 072013 accountable election corporation professional licensing securities enforcement divisions daytoday operations including overall constituent satisfaction reduced application processing intervals 4 weeks 2 days restructure streamline multiple divisions government strengthened state agencys ability provide fair secure accurate elections voters leading implementation new statewide voter registration software solution company name city state territory manager 072006 012007 educated mortgage brokers variety wholesale loan products available credit options analyzed applicants financial status credit property evaluation determine feasibility granting loan increased monthly mortgage origination 100000 800000 per month assigned territory company name city state account manager 032006 072006 analyzed applicants financial status credit property evaluation determine feasibility granting loan engaged nonstandard borrowers leverage financial resources optimize borrowing ability captured outstanding performance awards outperforming established monthly lending 120 quota company name city state territory manager 032005 032006 new business development capture market share second mortgage wholesale lending south carolina assisted mortgage brokers bankers allow maximize revenue per loan optimize customer relationship created niche broker allowing increase revenue fees 20 devised plan revitalize territory delivering increase monthly second mortgages 250000 1000000 per month company name city state financial analyst 072004 032005 provided full service business relationship management leverage deposit investment lending portfolio bank devised plan catapult nonperforming retail branch produce 250000 per month new deposits well 250000 per month new loans company name city state territory account manager 102002 012004 business development software service saas managed services voice internet protocol voip hardware telephony midtier market managed portfolio 35 accounts generated 2000000 revenue per year leveraged new product offering win performance recognition senior management commitments 200000 per year new business company name city state global account manager 101996 072002 business development position seize opportunities international wireless infrastructure industry engaged multiple product organizations increase market share 20 worked closely company executives identify new business opportunities securing 85000000 contract sales executive tracked rfps bids develop new business opportunities developed innovative business plans sales strategies public sector market resulting expanding customer base 25 surpassed annual quota 120 developed expanded existing customer sales 1000000 first 90 days chief operating officer presented policy budget reports governor secretary state legislative leadership legislative committees streamlined internal structural roles processes responsibilities achieve 35 reduction budget reduced controlled expenses first georgia public sector agency implement zero based budgeting assistant elections directoroperations manager managed team 7 election professionals directed strategic initiatives achieve efficient processing election requests voter registration applications election supplies developed managed annual operating budgets state election division executive director georgia athletic entertainment commission coordinated department functions regulations combative sporting events georgia maintained detailed administrative procedural processes improve accuracy efficiency increased events 11 49 standardized brought online department filing system increase revenue 129 championed initiative resulted largest combat event regulated state resulted direct tax benefit 215000 estimated indirect benefit 5 million territory account manager developed executed annual sales plans strategies competitive local exchange carrierclec independent local exchange carrier ilec markets developed tool track monitor personal sales opportunities deals progress finished contracts received company employee performance award achieving 180 sales quota 1999 160 sales quota 2000 150 sales quota 2001 asset manager executed accounts receivable reporting enhancements reconciliation addressed resolved nonroutine complex unexpected variances accounts recevables received company employee performance award reducing accounts receivables disputes 10000000 education bachelor business administration bba finance economics 1996 augusta state university hull college business city state skills business development complex sales strategy public policy enterprise software software service saas infrastructure service iaas technical analysis financial analysis budget public sector telecommunications sales reporting public speaking public presentations,BUSINESS-DEVELOPMENT
water resources specialist ii summary well organized water resources specialist ii offering four half years experience permit writing land use planning development review serves natural resources department lead assist lummi planning public works obtaining complying federal permits large development projects lummi indian reservation experienced multiple project management including coordination contractors consultants project managers project engineers agency representatives assists community members applicants understanding tribal codes laws development requirements including documentation issuance stop work orders land use permit violations conducts site visits performs assisted wetland delineations support development proposals permit review highlights use microsoft access permit tracking documentation ability use geographical positioning systems gps support field investigations use geographic information systems gis document present findings knowledge microsoft powerpoint presentation software skilled project management record keeping documentation ability work multiple agencies professionals projects ability interact communicate effectively public highly organized detail oriented accomplishments permit writer storm water compliance officer busy natural resources department consulting developing 100 permits per year supervising water quality monitoring program managing 710 storm water projects experience water resources specialist ii january 2012 current company name city state review conduct site visits consult develop permit conditions maintain records land use applications received lummi planning public works department includes coordination support wetland inventory update program evaluation development proposals impacts wetlands sensitive natural resources ensure federally permitted development projects comply permit conditions includes storm water pollution plan review approval attendance regular project meetings coordination contractors project managers project engineers agencies project file maintenance documentation supervision surface marine ground water monitoring program associated water resources specialist development project capacity changing program goals needs department community includes support field work operation boat water quality samples collected marine sample sites demonstrated ability write reports accurately reflect field conditions proven organize time effectively meet task objectives timely manner water resources technician iii february 2007 january 2012 company name city state coordinated implemented surface marine groundwater quality monitoring program reservation conducted data entry quality assurance quality control ensure collection high quality usable data assisted database programmer database development permit water quality programs maintained sampling equipment ordered supplies communicated vendors north puget sound gypsy moth supervisor may 2005 november 2006 company name city state advertised recruited hired trained supervised six technicians trappers washington state gypsy moth program conducted meetings attended meetings state office olympia performed planning quality assurancequality control activities requiring long hours travel provided coaching mentoring technicians needed architectural control assistant march 2006 june 2006 company name city state performed building plan submittal review record keeping served community members questions permit applications assisted preparing agendas meetings conducting meetings documenting meeting minutes coordinated assisted tree subcommittee site visits education bachelor science environmental science geology 2004 western washington university city state conducted field studies determine water quality health streams authored many written works lab reports policy memos research papers cowrote environmental impact statement prepared classroom presentations associate science freshwater ecology 2002 whatcom community college city state focus freshwater ecology streams identification macroinvertebrate assemblages skills tenacious courteous diplomatic professional self motivated individual requires minimal supervision,AGRICULTURE
director finance accomplishments senior financial analyst project program consultant business case management sarbanesoxley process improvement directed financial planning analysis 120million department†” developed business cases mitigated risks managed forecasting operations budgets led audits sarbanesoxley documentation testing well process improvement initiatives improved project management processes implementation new business case template†” enhanced project visibility determine project status executive decisionmaking increased financial planning process effectiveness 35 development implementation capital budget cycle ensured accuracy data integrity financial transactions financial management roles children toys inc 2005 directed global planning analysis real estate portfolio 550million included capital investments postspending analysis minolta corporation 2004 managed budgets forecasting business case modeling initiatives north american operations improved 120 business processes boosted productivity levels 40 five months light technologies inc sprain nj 1995†” 2003 manager program management multibilliondollar budgets program management cost savings managed planning forecasting business case management largest division light technologies†” 5billion department directed multibilliondollar budgets reporting investment analysis metrics development software implementation captured 70million cost savings per year implementation reverse logistics programs†” reverse engineered entire supply chain reduced inefficiencies led initiatives business cases 350 projects within 80 programs ranging manufacturing services wireless strategy pioneered vision implementation new financial analysis internal project tracking process four large departments including business communication services manufacturing services managed projects varying levels complexity identified mitigated potential risks developed requirements managed change control tracked schedules cost performance ensuring project activities aligned business objectives early career manager planning analysis phone global corporation professional summary program manager pmo director dynamic versatile handson program manager leads teams design implement successful projects align business objectives deliver rapid results project management strategic planning pmo management energetic trusted detailoriented senior program manager strategic solutions provider outstanding project management conflict management skills handpicked executive team turn around underperforming programs accomplished leader known respected leading successful change projects building credibility executive teams staff solutions driver bridges gap business technology expertise managing complex programs multiple concurrent projects directs pmo teams develop highquality programs solve business problems provide tangible results enterpriselevel financial systems legacy workflow systems conflict management ♦ turnaround operations ♦ staffing resource management risk issue management ♦ financial modeling analysis ♦ agile waterfall methodologies costbenefit analysis ♦ change management ♦ stakeholder management work history 012007 company name – city state led multifunctional technology teams key contributor mentor pmo office 80 resources managed development innovative software systems applications directed services resources project plans major scalable enterprise solutions supporting 12billion unique ability drive transformational change business technology leadership roles provided business analysis projects 150million included requirements success criteria milestones key performance indicators kpis work breakdown structures director finance 012011 current company name – city state pmo startup contract management pmo management trusted financial executive cfo ciolevel responsibilities adds transparency financial operations adapting financial strategy organizational goals program manager projects†” manage workloads define deliverables hire mentor resources conduct performance reviews ensure compliance established pmo processes direct business forecasting financial analysis activities identify opportunities risks along action plans ensure attainment financial goals spearheaded development firstever program management office defined project management processes including related requirements management change control user acceptance testing captured 60 savings projects costs five months†” reengineered project plan renegotiated contracts new vendors enhanced quality assurance maintained timelines reengineered vendor policy enhance quality assurance identify risks issues earlier stages project manage contracts vendors including website development hosting operations applications development vp 012010 012012 company name – city state offshore project management multimilliondollar budgets global pmo staff topperforming program manager consistently sought reengineer troubled projects managed pmo staff matrix reporting structure consisting 44 global project managers department budget 15million managed projects budgets strategic analysis programs prescribed solutions provided quick roi maximum revenue productivity service optimization system flexibility directed programs 70 infrastructure application projects†” implemented vendor financial strategies improved project planning reduced costs 60 five months education master business administration business economicsfinance state university city state business economicsfinance bachelor science financeaccounting hoboken state university city state financeaccounting certifications project management professional pmp certified information systems auditor cisa lean six sigma green belt lssgb professional itil v8 basis certified certified financial planner cfp skills budget budgets business analysis cisa contracts contract management financial financial analysis forecasting functional information systems itil v leadership mentor office enterprise optimization organizational performance reviews processes program management project management project plans project planning quality assurance quick reporting six sigma strategy strategic analysis unique website development,FINANCE
student attorney criminal defense summary recent law school graduate excited begin new career offering skill innovative problem solving finding unique theories ideas solutions create effectual case arguments works aggressively achieve continued success dedicated insurance professional 13 years experience investigating processing complex automobile insurance claims excels analyzing damages causes interpreting policies negotiating payment solutions effectively managed multiple high priority projects takes pride providing exemplary customer service highlights claims file management processes litigation management strong interpersonal communication skills exceptional negotiator experience negotiating health insurance liens subrogation knowledge strong insurance defensepersonal injury background professional personable accomplishments earned opportunity apply internship professor sitting us district magistrate judge due receiving one highest grades advanced legal writing class recommended apply law clerk position court criminal appeals awarded highest file quality score region first year team leader nominated selected among thousands employees travel corporate headquarters meet ceo head claims understand company culture process acknowledgment contributions region held position one 6 claims specialist leads texas consistently performed high meets exceeds level areas include file quality accuracy efficiency work environment selected supervisor assist file closures resolve complex claimprocessing issues participate commercial reserves analysis monitor claim status mentor capacity teammates experience student attorney criminal defense aug 2015 may 2016 company name city state offered extensive case status explanations client advised clients rights explained legal process client answered questions help ease concerns conducted legal research facts investigation case litigation drafted necessary motions relevant case interviewed witnessescrime scene reconstruction worked high profile writ habeas corpus negotiated plea deals prosecutor claims specialist lead jan 2008 jul 2015 company name city state managed files litigation worked closely defense counsel develop strategy bring cases resolution attended negotiated resolved close 100 features mediation handled serious complex claims investigating analyzing determining extent liability concerning loss damages attempts affect fair settlement claimants insureds mentored new members claim staff entrusted 75000 settlement authority team leader aug 2004 jan 2006 company name city state responsible overseeing daily administration claims work flow assigned team supervised coached developed team ensure quality outcomes superior customer service monitored claims ensure file quality compliant established standards maintained accountability team performance mentored team members casualty promotion explored alternatives find innovative ways leverage opportunities team improve quality worklife balance claims trainee oct 2002 aug 2004 company name mastered basic claims handling high demand atmosphere property damage assessor estimated vehicle damages managed preferred repair shops informed customers repair process repair quality assurance casualty adjuster completed detailed review medical records bills negotiated settlements attorneys monitored files possible lawsuit potential education jd law 2016 st marys university city state coursework criminal justice legal license pending november 2016 bachelor arts english literature 2000 texas university college city state usa english literature training risk management insurance coursework extensive training auto insurance terminology processes parts repair medical procedures texas states regulations customer service delivery commercial specific issues skills interpersonal communication customer service file management insurance legal research writing litigation mediation medical record review high level claim evaluation commercial needs negotiation processes quality assurance risk management settlements strategy,AUTOMOBILE
mechanical design engineering intern summary secure full time combustion engineer position applying strong fundamentals application research development areas combustion fluids thermal sciences allied mechanical engineering related functions highlights autocad mechanical proengineer proe matlab ptc creo revit autodesk inventor gdt solidworks microstation ansys mechanical microsoft office word excel powerpoint project tools experience mechanical design engineering intern 052014 082014 company name city state familiarized utilized asme engineering design drafting documentation standards provided support engineering team developing conceptual layout drawings performed various engineering studies obtain simplest efficient engineering solution pressure vessel design piping design specification developed drawings schematics pids using autocad mechanical microstation according ansi document control management system electronic well hard copy documents coordinated organizing scanning retrieval distribution engineering documents project managers manufacturing engineering intern 082012 052013 company name city state designed successfully operated compact inserts drying machine researched past techniques used drying inserts identify flaws consolidated ideas team three people eliminate theses flaws designed pneumatic cylinder lift cabinet door using direction control valve modelled aesthetically good looking cabinet head using proengineer proe calculated required heat transfer rates air flow rates appropriate selection silvent air nozzle kanthal air heater increased production rate 1667 reduced cycle time 1 minute floor area 6187 reduced overall power consumption thereby increasing profit rs 426336 per annum mechanical engineering intern 062011 072011 company name state opportunity learn fixed rotary wing aircraft engines thermodynamics exposed different kinds turbo machines eg gas turbines application concepts fluid mechanics heat transfer working training also involved knowhow avionics accessories mro manufacture maintenance repair overhaul activities handson experience lathe drill mill cnc machine 082014 122014 company name sponsored new york state energy research development authority nyserda part advance innovative energy solutions reviewed existing literature different pyrolysis models used characterize biomass performed heating experiments using dsctga study pyrolysis bioblock using tga calculated kinetic parameters like activation energy rate constant obtained mass vs temperature derivative mass loss vs temperature curves determined heat pyrolysis specific heat using heat flow vs temperature derivative heat flow vs temperature curve obtained dsc finally created decomposition model based experimental results solving nonlinear euler equation gas dynamics using cfd tools november 2014 ­ december 2014 solution euler equation gas dynamics obtained using first order lax friedrich scheme runge ­ kutta fourth order ­ tvd scheme lax wendroff method fundamental properties schemes compared discussed detail solution obtained numerical method presented along conclusion 3 methods accurate numerical solution prandtlglauert equation inviscid nonheat conducting perfect gas free flow september 2014 ­ october 2014 project wave equation solved using two different numerical methods namely successive relaxation alternating direction grid generation discussed detail results obtained using analytical well numerical methods compared fbg sensors oilgas permanent downhole measurement applications january 2014 ­ may 2014 analyzed fbg sensors used permanent downhole measurement applications studied sensing mechanism fbg sensors summarized findings form report power point presentation closedended oscillating heat pipe october 2011 presented seminar closedended oscillating heat pipe part coursework discussed detail basic concepts principle operation advantages limitations unique applications nonconventional heat pipe education master science mechanical engineering december 2014 suny university buffalo gpa gpa 3440 mechanical engineering gpa 3440 bachelor engineering mechanical engineering may 2013 university pune gpa gpa 3640 mechanical engineering gpa 3640 academic combustion heat transfer fluid mechanics computational fluid dynamics applied thermodynamics turbomachines combustion laser diagnostics industrial fluid power metallurgy machine design mechanical system design advance material science material science corrosion publications student member society automotive engineers may 2010 ­ may 2013 presented paper alternate fuels ic engine pvg college engineering pune 2011 presented paper removal toxic metals wastewater activated carbon agroindustrial product mmm college engineering pune 2011 skills academic ansys autocad basic cnc direction documentation drafting dsc engineer laser lathe layout matlab mechanical excel microsoft office powerpoint power point word microstation mill oil organizing profit research scanning schematics scheme solidworks specification system design unique,ENGINEERING
contract senior associate media planner sapientnitro summary obtain midlevel leadership position media utilize strong analytical negotiation creative thinking skills experience contract senior associate media planner sapientnitro 072014 current company name city state clients kpmg citizens bank institutes moven involved aspects media planning buying process client briefing post buy reporting provide povs new vendors opportunities compile rfps potential partners negotiate media costs secure media placements issue approved vendors ios create strategic tactical media recommendations traditional online components analyze campaign reporting provide clients optimizations assist media finance team vendor payment client billing lead status updates calls clients present media recommendations povs freelance sales planner 042014 052014 company name city state served primary poc major projects brought ad sales team created media plans ppt decks incoming rfps meetings ad sales team coordinated multiple departments within ziff davis organization ensuring programs necessary requirements launch timely effectively managed client agency expectations creative approvals project timelines asset allotment ziff davis programs projects managed expectations ad sales operations sales development tech finance editorial guarantee internal protocols workflows met program worked editorial staff coordinate ad sales editorial programs brainstormed marketing team create innovative ideas ziff davis organization prospective advertisers freelance associate media planner digital 012014 022014 company name city state clients wetv sundance tv fuse nuvo tv 20th century tv rfped potential vendors upcoming campaigns reviewed vendor proposals negotiated plan assisted putting together campaign recommendations clients created updated buy sheets client approval entered media buys strata sentreceived signed ios vendors coordinated digital production custom assets vendor client creative agencies created tsheets ad ops team send tags approved vendors met potential new partners learn capabilities ad opportunities provided campaign reporting currently running campaigns indepth post reporting using dart dfa excel studio manager 082013 012014 company name city state opened job numbers created estimates new jobs scheduled attended preshoot meetings noting changes requests set broke shoots visiting client assisting needs day revised sent estimates payments vendors clients assisted food stylist prop stylist photographer shoot prep shoot post shoot running errands anything else needed digital sales planner 072013 082013 company name city state assisted director sales development account executives assembling customized marketing plans incoming rfps agencies clients meet advertising objectives helped managing key relationships agency personnel clients worked account executives ensure smooth transition presale responsible postsale campaign activation entered managed sales inventory dart dfp created andor revised insertion orders agencies clients key liaison digital production ad ops project managers ensure delivery strategic successful media programs optimal ctrs key digital metrics contract marketing coordinator verison fios 042013 052013 company name city state provided support 16 account managers two regional account mangers pulled analyzed multiple daily sales reports vzai created new reports request account managers regional account managers managed six street team employees fieldwork events event reporting freelance digital mediatraffic coordinator prudential 022013 032013 company name city state entered new campaigns mediavisor mediaocean create ios publishers traffic sheets creative departments provided monthly campaign report analysis using dart dfa cost audited media spend previous months activity finance department point person aventa trafficking company assisted issues questions current upcoming campaigns freelance assistant digital media planner neoogilvy 122012 012013 company name city state clients caesars entertainment assisted submitting processing media invoices aspen maintained vendor relationships monitored delivery active campaigns generated analyzed campaign reports determine media spend performance respective metrics addition presenting results insights directly client assisted rfp media negotiations issues insertion orders publishers using dds created media recommendations media flowcharts upcoming campaigns integrated junior media associate 112011 112012 company name city state client samsung enterprise consumer business telecom samsung developed strategy traditional interactive media tactical interactive media recommendation new products launches key products enterprise b2b consumer business divisions samsung us lead weekly status calls client creative agencies partners 9 campaigns activated digital executions rfps postbuy reports using mediaocean dart dfa analysis present bimonthly campaign reporting optimization recommendations utilize industry tools ims comscore tardiis develop campaign recommendations well weekly presentations industry trade articles provide povs new partners opportunities client accomplishments completed starcom mediavest group flight basics training course education present certification ecornell marketing strategy sevencourse online marketing certificate mbalevel strategic marketing training december 2010 bachelors arts seton hall university communications city state gpa gpa 34 emphasis public relations marketing public relations journalism coursework member prssa member alpha phi sorority director marketing 20082009 vice president marketing 20092010 skills edia planningbuying softward mediaocean dds mediavisor aspen strata dart dfa dfp research software ims clear decisions mri comscore adviews snapshot srds emarketer software salesforce central desktop vzai hyperion lotus notes mircsoft office suite google drive docs box quarkxpress macpc platform proficient,DIGITAL-MEDIA
associate vice president college advancement public relations executive profile ive worked higher education administration 7 years predominately advancement public relations university community college level addition ive taught authored 20 unique college courses primarily business discipline currently privilege serving mississippi delta community college associate vice president college advancement public relations role serve chief advancement chief communications officer reporting college president member colleges senior administrative team since 2010 also serve presidents cabinet executive director mdcc alumni foundation inc overall responsibility advancement college including alumni affairs annual giving major gifts records planned giving donor relations events also responsibility public relations including college marketing communications news professional experience company name city state associate vice president college advancement public relations 072009 current responsible college wide public relations marketing advertising executive director mdcc alumni foundation inc company name city state director development 072007 072009 major gifts fundraiser responsible multimillion dollar comprehensive campaign coordinate fundraising efforts among academic deans university vice presidents board members prospective donors significantly increased overall fundraising success cultivating largest gift universitys history 31m company name city state adjunct instructor 082006 052007 courses taught principles management undergraduate level 220 students per class international business graduate level team teacher company name city state instructor assistant basketball coach webmaster 082004 052006 courses taught – economics personal finance advanced computer web design business law college credit duties assistant coach basketball webmaster creator school website student council advisor school newspaper advisor certified mpsa teacher education mba management marketing 2005 delta state university city state united states 389 gpa bba management marketing 2004 delta state university city state united states graduated honors summa cum laude received first diploma highest grade point average undergraduate class 398 gpa overall 400 gpa major doctor education degree higher education administration delta state university city state united states coursework comprehensive exams completed december 2012 core accomplishments mississippi delta community college alumni foundation inc increased annual contributions 500 since becoming executive director total annual giving averaged 72000 five year period prior employment 2013 fiscal year annual contributions exceeded 350000 june 2014 total pledges receivable anticipated 2024 exceeded 420000 prior 2010 pledges receivable exceeded 100000 instituted following new programs private donations staff appreciation fund robert w steinriede faculty development fund emergency student support fund school support fund athletic improvement fund increased alumni directory 1500 known constituents 15000 delta state university alumni foundation inc cultivated secured largest single gift history delta state university 31 million bequest matriculating 2014 secured funding two professorships totaling 250000 initiated coordinated first 2 phases universitys 40 million campaign developed implemented corporate scholarship program resulting immediate enrollment increase 20 students first year skills personal effective written verbal communication skills effective managerial administrative skills ability adapt respond various situations ability maintain high level confidentiality ability work diverse staff faculty students donors institutional advancement experience working nonprofit board directors volunteers working knowledge budget development fiscal administration foundation fiduciary responsibilities including accounting contracts budgeting cost control principles including generally accepted accounting principles automated financial reporting systems knowledge federal state financial regulations ability analyze financial data prepare financial reports statements projections working knowledge skill involved bookkeeping processes associated receiving acknowledging recording contributions working knowledge development practices including annual campaigns major gifts campaigns endowments investment policies scholarship programs donor recognition community relations ability maintain relationships significant influential individuals ability solicit gifts public relations proven ability lead manage comprehensive strategic communications media relations marketing program advance organizations mission goals experience planning writing editing production newsletters press releases annual reports marketing literature print publications directories experience planning promoting facilitating events experience creating maintaining institutional websites social media platforms experience developing disseminating information relation crisis emergency event technology literacy banner ellucian inc database including advancement module prospect management raisers edge fundraising software blackbaud quickbooks nonprofits findwealth 8 wealthengine adobe creative cloud programs applications including photoshop illustrator muse premire pro standard microsoft office programs including word excel access others styleguard editing software joomla 3 web development certifications local project agency lpa project development management training – ms dept transportation 2013 graduate mississippi community college leadership academy 2012 fema certified ics100 introduction incident command system 2009 fema certified ics200 ics single resources initial action incident 2009 fema certified is00700a national incident management system 2009 fema certified is00800b national response framework 2009 completed specialized training planned giving council advancement support education 2007 community service curriculum committee adviser delta state university college education 2012present volunteer firefighter bolivar county volunteer fire department 2001present county fire chief 2010 assistant chief training officer 20082010 captain 20072008 firefighter 20012007 board member clevelandbolivar county crime stoppers 2007present board member delta center community economic development 20072010 affiliations delta human resource management association council advancement support education district iii roles mentor annual conference volunteer session moderator association fundraising professionals mississippi chapter college public relations association mississippi role elected may 2014 threeyear board appointment association vicechair 20142015 chair 20152016 pastchair adviser 20162017 publications abraham dr gibson mc novicevic mm robinson rk 2009 becoming outstanding management historian usa biographical research wrens bedeians pathways journal management history 151 919 novicevic williams l abraham gibson smothers j crawford 2011 principles outstanding leadership dale carnegies folk epistemology journal applied management entrepreneurship 163,PUBLIC-RELATIONS
account representative professional summary social media public relations professional experienced creating directtoconsumer internal communications global brands also founder wanderingforeats foodie instagram brand 35k followers multiple partnerships local businesses hudson county new jersey skills social media strategy digital marketing content development copywriting photo editing microsoft office suite ads c content content development copywriting client delivery email finance financial leadership letters marketing strategy marketing materials meetings microsoft office suite network photo editing profit proposals quick recruitment research sales stories strategy television articles work history 042016 current company name organically increased instagram following 200 1k 35k past four months achieved average engagement rate 122 continuously growing followers optimizing social media strategy collaborate brands local restaurants sponsored posts including creating content copy photo editing quick informative engagement audience post produce weekly sponsored “ snack hack ” videos published instagram story collaboration local food delivery service provide weekly analytics reports brands marketing manager research local restaurants create valueadded content daily instagram stories feed posts account representative 032019 052020 company name – city state developed campaign materials including social media plans paid twitter ads program announcements pitch letters satellite media tour alert copy multiple johnson johnson pharmaceutical brands created internal communications janssen including daily media monitoring reports csuite executives companywide emails linkedin articles published leadership training videos internal television slides •provided updates running projects set projectbased goals weekly client meetings compiled research pharmaceutical brands campaigns find new business opportunities management trainee 062016 102018 company name – city state led operations 4 café departments concurrently including overseeing 4 team leaders 30 employees successfully planned led café operations super bowl 2018 catering operations thanksgiving 2017 increasing sales 40 yeartoyear ranking 2 company sales respectively trained 10 managers 50 employees 2 store openings led teams first month openings human resource recruiting intern 012015 122015 company name – city state created implemented social media network growth plans 5 financial advisors via linkedin secured 10 interviews per week advisor candidates via email marketing strategy curated founded women finance internship drive recruitment entrylevel women financial advisors developed pitched grant internship program proposals nonprofit corporate funding securing 6k funding education masters degree communication media studies 052018 rutgers university city state gpa 383 bachelors degree communication womens gender studies 052016 institute womens leadership city state leadership scholars certificate 052016 work history 042016 current company name organically increased instagram following 200 1k 35k past four months achieved average engagement rate 122 continuously growing followers optimizing social media strategy collaborate brands local restaurants sponsored posts including creating content copy photo editing quick informative engagement audience post produce weekly sponsored “ snack hack ” videos published instagram story collaboration local food delivery service provide weekly analytics reports brands marketing manager research local restaurants create valueadded content daily instagram stories feed posts account representative 032019 052020 company name – city state developed campaign materials including social media plans paid twitter ads program announcements pitch letters satellite media tour alert copy multiple johnson johnson pharmaceutical brands created internal communications janssen including daily media monitoring reports csuite executives companywide emails linkedin articles published leadership training videos internal television slides •provided updates running projects set projectbased goals weekly client meetings compiled research pharmaceutical brands campaigns find new business opportunities management trainee 062016 102018 company name – city state led operations 4 café departments concurrently including overseeing 4 team leaders 30 employees successfully planned led café operations super bowl 2018 catering operations thanksgiving 2017 increasing sales 40 yeartoyear ranking 2 company sales respectively trained 10 managers 50 employees 2 store openings led teams first month openings human resource recruiting intern 012015 122015 company name – city state created implemented social media network growth plans 5 financial advisors via linkedin secured 10 interviews per week advisor candidates via email marketing strategy curated founded women finance internship drive recruitment entrylevel women financial advisors developed pitched grant internship program proposals nonprofit corporate funding securing 6k funding skills social media strategy digital marketing content development copywriting photo editing microsoft office suite ads c content content development copywriting client delivery email finance financial leadership letters marketing strategy marketing materials meetings microsoft office suite network photo editing profit proposals quick recruitment research sales stories strategy television articles,PUBLIC-RELATIONS
manager experience manager 112013 current company name – city state manage large global team 50 managers technical leads software developers across portfolio 25 lob applications responsibilities include vendor management rfps vendor selection scope based contractual obligations negotiations fixed bid fixed scope tm sows 3rd party software licensing lrps short longterm strategic road maps project planning monitoring software delivery operational excellence using application performance monitoring apm log aggregation etc solution architecture design complex projects enhancements existing products aspects management hiring upout developing trust based highly advanced technical knowledge motivating actively key contributions reshaped sdlc within first 90 days everythinggoes agile scrum based process substantially improving ontime onbudget deliveries introduced jira part transformation snowballed centralization fractured implementations adoption thousands people across company stabilized key vod rights windows management application many technical challenges including performance data corruption improved resiliency platform reduced technical debt enabling faster features development substantially improved mttr rca adopting splunk appdynamics establishing proactive alerts detect problems earlier users strongly influenced uiux touchenabled web ios application used top executives established delivered stringent performance quality reliability requirements established cloudnative 12factor architecture application deployed aws using elastic bean stalk rds sns related aws services nominated nbcwide cloudfirst strategic committees key role contributions identity management idm rest based api reference architectures technologies included java net ios objectivec swift html javascript phpdrupal onprem cloudnative architectures levels abstraction iaas paas 12factor containerized serverless senior director 012011 052013 company name – city state headed solution architecture project management office responsible designing delivering marquee consumer facing digital streaming web ios android roku xbox platforms responsibilities included architectural sme presales business development executives key accounts target starz barnes noble dish network etc product strategy roadmaps critical components video streaming platform including devices catalog applegooglemicrosoft drm digital lockers project management scope management problem resolution delivery launch clientcompanys products customers relationship management internal external strategic partners key contributions helped win 9 milliondollar account barnes noble based establishing trust relationship head nook device development answering proposing solutions tough technical problems even wrote java code video playback drm content movies tv shows nooks highly customized android platform unique public key infrastructure pki based sharedresponsibility security model authenticate authorize issuing drm keys video playback encrypted content garnered interest charter communications recognized promoted senior director within 6 months joining company past experience includes media entertainment turning around troubled project relationships complete launch disneys est video streaming platformdisney movies anywhere gesture recognition presented framed plaque disney employees regulated payment processing managing team business analysts architects web developers green dot mar 2010july2010 build multiple consumer facing web sites including walmart moneycard company name processing 12million homeloans every day federal harp compliance requirements regulated finance lending first vice president countrywide managing team 15 onshore offshore architects developers qa deliver 17 million lead management project roi 293 million regulated finance lending technical lead development manager indymac automated underwriting pricing systems member team built first web ecommerce solution us mortgage market proposed brought consensus demonstrating poc built c engine improving performance 75 detailed technical skills cloud amazon ec2 rds iaas elastic beanstalk paas lambdas serverless api gateway alexa fargate etc similar corresponding experience microsofts azure heroku cloud foundry including containers docker rkt orchestration docker swarm kubernetes envoy etc keen interest cloud native computing foundations cncf oci standardization software engineering delivery scrum kanban extreme programming waterfall highly regulated environment devops using agile methodologies git based development workflows continuous delivery cd using jenkins artifactory nexus automated unit testing endtoend e2e testing code quality code coverage test coverage metrics using sonarqube devsecops incorporating veracode snyk etc canary releases ab testing featureactivated coding methods operations disaster recovery defined rto rpo technology platforms linux windows java net c c c nodejs javascriptes6 typescript databases sql server oracle mysql postgres sqlite realm swift objectivec ios applications experience social analytics closeknit networks decision trees experience supervised learning architecture design patterns antipatterns work history manager 112013 current company name – city state manage large global team 50 managers technical leads software developers across portfolio 25 lob applications responsibilities include vendor management rfps vendor selection scope based contractual obligations negotiations fixed bid fixed scope tm sows 3rd party software licensing lrps short longterm strategic road maps project planning monitoring software delivery operational excellence using application performance monitoring apm log aggregation etc solution architecture design complex projects enhancements existing products aspects management hiring upout developing trust based highly advanced technical knowledge motivating actively key contributions reshaped sdlc within first 90 days everythinggoes agile scrum based process substantially improving ontime onbudget deliveries introduced jira part transformation snowballed centralization fractured implementations adoption thousands people across company stabilized key vod rights windows management application many technical challenges including performance data corruption improved resiliency platform reduced technical debt enabling faster features development substantially improved mttr rca adopting splunk appdynamics establishing proactive alerts detect problems earlier users strongly influenced uiux touchenabled web ios application used top executives established delivered stringent performance quality reliability requirements established cloudnative 12factor architecture application deployed aws using elastic bean stalk rds sns related aws services nominated nbcwide cloudfirst strategic committees key role contributions identity management idm rest based api reference architectures technologies included java net ios objectivec swift html javascript phpdrupal onprem cloudnative architectures levels abstraction iaas paas 12factor containerized serverless senior director 012011 052013 072010 122010 company name – city state headed solution architecture project management office responsible designing delivering marquee consumer facing digital streaming web ios android roku xbox platforms responsibilities included architectural sme presales business development executives key accounts target starz barnes noble dish network etc product strategy roadmaps critical components video streaming platform including devices catalog applegooglemicrosoft drm digital lockers project management scope management problem resolution delivery launch clientcompanys products customers relationship management internal external strategic partners key contributions helped win 9 milliondollar account barnes noble based establishing trust relationship head nook device development answering proposing solutions tough technical problems even wrote java code video playback drm content movies tv shows nooks highly customized android platform unique public key infrastructure pki based sharedresponsibility security model authenticate authorize issuing drm keys video playback encrypted content garnered interest charter communications recognized promoted senior director within 6 months joining company past experience includes media entertainment turning around troubled project relationships complete launch disneys est video streaming platformdisney movies anywhere gesture recognition presented framed plaque disney employees regulated payment processing managing team business analysts architects web developers green dot mar 2010july2010 build multiple consumer facing web sites including walmart moneycard 102009 022010 company name processing 12million homeloans every day federal harp compliance requirements regulated finance lending first vice president countrywide managing team 15 onshore offshore architects developers qa deliver 17 million lead management project roi 293 million regulated finance lending technical lead development manager indymac automated underwriting pricing systems member team built first web ecommerce solution us mortgage market proposed brought consensus demonstrating poc built c engine improving performance 75 detailed technical skills cloud amazon ec2 rds iaas elastic beanstalk paas lambdas serverless api gateway alexa fargate etc similar corresponding experience microsofts azure heroku cloud foundry including containers docker rkt orchestration docker swarm kubernetes envoy etc keen interest cloud native computing foundations cncf oci standardization software engineering delivery scrum kanban extreme programming waterfall highly regulated environment devops using agile methodologies git based development workflows continuous delivery cd using jenkins artifactory nexus automated unit testing endtoend e2e testing code quality code coverage test coverage metrics using sonarqube devsecops incorporating veracode snyk etc canary releases ab testing featureactivated coding methods operations disaster recovery defined rto rpo technology platforms linux windows java net c c c nodejs javascriptes6 typescript databases sql server oracle mysql postgres sqlite realm swift objectivec ios applications experience social analytics closeknit networks decision trees experience supervised learning architecture design patterns antipatterns education 2016 massachusetts institute technology mba 2002 ucla anderson school management city state bachelors engineering 1993 thapar university summary 18 yrs experience information technology management proven record servant leader large distributed teams diverse technical environments proven record managing budgets lrps product portfolio roadmaps business cases software architecture development operations extensive track record nurturing deep relationships within company vendors strategic partners standards bodies achieve business goals strengths cloud native architectures drive reliability performance cost optimizations iaas dbaas paas containerized saas serverless strategic digital transformations using traditional software development best practices bleeding edge emerging technologies corpusintent based digital assistants bots rpas computer vision nlp deep learning blockchain program project management agilescrumkanban devopsdevsecops metrics kpis sla driven governance controls including 247365 operational excellence disaster recovery continuous improvement software development processes excellent analytical problem solving verbal written communication skills selfmotivated fast learner adaptable fast decision maker even ambiguous situations management skills include hiringfiring motivating retention performance reviews smart goals conflict resolution career development executive reporting mentoring highlights net networks apm objectivec agile oracle api payment processing apple postgres budget pricing business development problem resolution c coding c programming catalog project management cd project planning content quality client qa databases relationship management delivery sales designing scrum disaster recovery sdlc drupal software developers ecommerce software engineering features sql server finance strategy gateway strategic hiring swift ux tv html underwriting php unique management vendor management java video javascript web sites linux director managing market c office win windows mysql negotiations network strategic planning skills net apm agile api apple budget business development c c catalog cd content client databases delivery designing disaster recovery drupal ecommerce features finance gateway hiring ux html php management java javascript linux director managing market c office win windows mysql negotiations network networks objectivec oracle payment processing postgres pricing problem resolution coding programming project management project planning quality qa relationship management sales scrum sdlc software developers software engineering sql server strategy strategic swift tv underwriting unique vendor management video web sites,BANKING
director business development summary professional business development director firmed meet sales objectives regular basis using strong leadership interpersonal communication presentational organizational skills highlights microsoft office suite microsoft crm dynamics lams webex linkedin experience company name january 2013 current director business development city state develop execute targeted business development plan build longterm pipeline develop deliver polished proposals pricing estimates short notice potential clients public private healthcare sectors work collaboratively executive sales team develop marketing campaigns new territories build relationships key hospital executives decision makers within prospective client organizations stay current healthcare industry trends personnel moves among prospect organizations identifying prospective clients using established lead methodologies manage business development team 10 people increased monthly prospect number implementing strategies develop expand existing customer base company name january 2011 january 2013 call center manager city state accept handle supervisory requests calls staff customers provide call center director information extraordinary situations ensure call center representatives follows call procedures times enforce department company policies collaborate call center director development implementation training newly hired existing call center representatives act resource call center representatives maintain accurate performance evaluations call center representatives reviewing message history call history recorded calls coordinate outside sales calendars scheduling requests call que assignments provide backup support call center director necessary assist hiring process call center representatives company name january 2009 january 2011 director city state generate new business via email campaign cold calling social networking online resources utilize market knowledge industry contacts grow global orientations business build relationships key human resource professionals global mobility relocation decision makers within prospective client organizations identify penetrate new contacts accounts broadening range business existing accounts track communicate competitive factors trends issues affecting purchase decisions team assigned regions develop grow new business pipeline relentlessly pursue opportunities broaden markets research develop strategies identify new customers sales opportunities new service development collaborate marketing execute strategies create deliver compelling customized webex sales presentations address core business challenges opportunities faced prospect negotiate finalize agreementscontracts clients close sales coach manage inside sales team seven recruited managed network 60 realtors company name january 2007 january 2009 business development manager team leader city state conduct heavy outbound b2b calling enterprise strategic enterprise organizations direct lead generation setting webex presentations high level executives develop high level relationships ceos cfos coos ctos strong focus building pipeline getting prospects pipeline future revenue generation identifying key contacts acquiring key lead criteria account qualified new business opportunities identifying professional solutions align business needs closing sale work senior management team define key business development strategies initiatives qualify existing leads via email campaign well develop maintain prospect lists sales force database generate proposals negotiate contract terms close sales develop manage business development team submit weekly status update monthly prospect report vp sales vp marketing education 1 1 wgu city state university potomac college 1 2013 bachelors sales sales management state sales management university potomac college 1 2011 bachelors science business management state business management 35 credits belford high school 1 2002 associates science business management state gpa gpa 33 business management gpa 33 high school diploma skills b2b backup business development call center closing coach cold calling competitive contracts crm client clients database email senior management focus hiring human resource inside sales director marketing market microsoft office suite enterprise network networking outside sales personnel policies presentations pricing proposals research sales scheduling strategic supervisory,BUSINESS-DEVELOPMENT
consultant professional summary support engineer public trust clearance 10 years information technology experience installing maintaining repairing hardware software networks work well independently group setting providing facets server computer network support fluent spanish core qualifications technical hardware windows macintosh ibm dell toshiba sony hp cisco routers switches network printers operating systems networks windows 81 windows 8 windows 7 vista windows xp 2000 98 windows server 2008 2003 linux tcpip dns dhcp ftp vpn os x lion mavericks applications software tools microsoft office 2010 2007 2003 visio adobe acrobat photoshop lotus notes symantec ghost symantec pc anywhere dameware mcafee antivirus imagex trend putty webex westlaw parallels desktop microsoft virtual server 2005 vm infrastructure client juniper cisco vpn medical applications casetrakker eclinicalworks databases access mysql ticketing systems service manager remedy heat altiris jira experience september 2014 november 2014 company name city state consultant developed plan network management platform release software upgrades sevone customers include procedures scripts backup high availability continuity polling upgrade data stitching upon completion backed data restored solutions data migrations hardware refresh cluster migrations cluster realignment projects customers actively contributed consistent improvement processes scriptsautomation delivery services troubleshoot issues linux servers apache web server mysql php automation scripts sevone clients november 2011 september 2014 company name city state systemstest engineer contractor us immigration customs enforcement department homeland security provided tier 13 technical application support 60 headquarters staff 900 remote medical staff users 2000 website users account creation updating accounts issues website administered performed account creation deletion permissions configuration medical applications casetrakker eclinicalworks also related network accounts active directory tested casetrakker medical software identify root causes verify reported problems validate verify resolved issues setup user accounts rights security systems network groups appropriate system network privileges coordinated action local itfos resolve issues required escalated issues performed peripheral software installations upgrades servers desktops including testing peripheral integration eclinicalworks testing new eclinicalworks builds traveled field sites lead engineer deployment migration desktop refreshes new network maintained hardware peripheral inventory storage developed maintained test cases create test data gather results andor statistics allow analysis issues leading satisfactory resolutions run 3rd party tools cds admin test workstations midtier diagnostics tested provided technical support local field case managers users medicalrelated applications eclinicalworks appointment scheduling software various databases maintained configuration management procurement maintenance renewal documentation created updated network diagrams using microsoft visio provide presentations installed configured supported virtual machines vmware vcenter august 2008 november 2011 company name city state systems administrator provided tier 2 3 level support 400 local end users 150 remote users performed computer user account creation deletion configuration active directory hardware installation maintenance workstations servers networking equipment imaged computers laptops using ghost imagex administered symantec veritas backup exec make sure backups successful change tapes installed configured windows server 2003 2008 administer blackberry exchange servers reset passwords wipe blackberry data installed blackberry software setup blackberry phones ipads end users configured troubleshoot network printers lan performed lanwan troubleshooting network coordinated new desktop equipment deployment manage loaner hardware pool created configured vms virtual machines allocate corresponding system resources required installed configured current future versions tcpip networking remote access softwarevpn ipass citrix lead managed small projects locally microsoft 2007 sccm deployments smallscale global environment 50 users deployed evaluated tested new software production environment provided recommendation necessary implemented planning assistance upon testing completion january 2008 april 2008 company name city state analyst contractor resolved application technical issues 3000 customers needing assistance hopone internet services server hardware updowngrades 3000 servers setup user accounts rights security systems network groups appropriate system network privileges server reboots reinstalls windows different versions linux fedora ubuntu centos red hat setup cables server racks router switches data center utilize variety monitoring tools network element management systems triage troubleshoot remotely repair problems october 2007 january 2008 company name city state helpdesk analyst contractor responded telephone calls email personnel requests technical support department defense troubleshoot desktop server lanwan hardware software 2000 remote users 80 local users implemented file backups configured systems applications dispatched technicians maintain track tickets maintained network printers laptop desktop computers along associated peripherals june 2007 october 2007 company name city state project team lead contractor managed lead served tier 2 escalation support 1115 technicians daily bases hardwaresoftware issues windows server 2003 provided service level agreements technician deliverables make sure met created posted reports access database information types installations dates inn codes technicians whether sites completed aborted support management initiatives improve services add value reduce cost line business goals resolved local support hardware software problems including end user desktops laptops blackberry phones troubleshoot configured network printers replace maintenance kits october 2006 june 2007 company name city state data analyst contractor participated development configuration protocols requirementsdesign documentation definition medicare test cases ensured project data data listingstransfer reports reviewed corrected refined access database reports extract selected data useful creating monitoring plan analyzed state process collaborated hospital clinical staff identify business functional requirements responsible tier 12 hardware software network support 100 medical staff use database tools microsoft access programmingscripting languages sql spreadsheets excel word processing word run queries data june 2005 june 2006 company name city state document analyst built executed data queries via access sql identify trends resolve data issues department transportation provided accurate appropriate interpretation data applying knowledge evaluation analysis interpretation data transferred manipulated existing data edit current information proof read new entries access database accuracy deployment configuration technical support desktops laptops 100 end users reviewed reports created consultants part qa process maintain 95 better score november 2004 may 2005 company name city state contractor provided tier 1 technical support 300 end users hardware software application problems installed upgraded maintained desktop portable computer hardware software printers peripherals updated maintained automated recall information system using access database handled 3040 incoming calls daily basis created tickets gathered information resolve escalate technical issues education stratford university city state us associate applied science network management security stratford university woodbridge va associate applied science network management security graduated october 2014 stratford university city state us bachelor science information technology network engineering stratford university woodbridge va pursuing bachelor science information technology concentration network engineering 102014 present presentations maintained configuration management procurement maintenance renewal documentation created updated network diagrams using microsoft visio provide presentations certifications new horizons computer learning center atlanta ga comptia network sunset learning center red hat system administration rh124 languages fluent spanish skills deployment maintenance active directory testing workstations access technical support printers blackberry windows server 2003 cases documentation test cases backups lan lanwan integration integrator backup exec citrix exchange ghost hardware installation networking production environment remote access symantec tcp tcpip veritas veritas backup exec vms vpn wan troubleshooting security accounts accounts application support change management configuration management databases engineer immigration inventory procurement lead engineer microsoft visio accounts procurement scheduling scheduling software statistics test engineer visio vmware database sql qa qa process data analyst design documentation excel medicare microsoft access ms access scripting word basis incoming calls systems integration acrobat adobe acrobat altiris cisco comptia dhcp dns facets ftp juniper learning center learning centers lotus notes microsoft office microsoft office 2010 ms office office 2010 pc anywhere photoshop remedy symantec pc anywhere system administration systems administration virtual machine virtual server vm westlaw windows 7 windows 8 windows server 2008 windows xp wise linux support service level agreements team lead data center red hat router file helpdesk telephone apache clients migrations mysql php solutions web server associate,CONSULTANT
finance director summary marketing manager accomplished aspects campaign development including copywriting editing list selection email social media marketing production excited grow company innovative groundbreaking revolutionary fields journalism social media education 2015 bachelor arts journalism southern illinois university city state us 2012 associate arts creative writing lincoln college city state us leadership experience advocate sisters interacting successfully august 12 14 center inclusive excellence southern illinois university mentor minority freshman women first year university create programming would aid esteem retention sis participants liaison first year students resources campus vice president blacks interested business august 13 14 college business southern illinois university managed progress committee chairs maintaining positive professional relationships organizations campus serve contact personal minority student leadership council speaker house service events created events expanded beyond college business communications department finance director minority student leadership council october 12 southern illinois university liaison blacks interested business council created fundraising events sponsor annual conference allocated councils finances different committees productive annual conference ensured financial responsibilities met weekly basis advocated council funding university raised 2000 fundraising director blacks interested business august 12 college business southern illinois university created black businessmen banquet honored minority entrepreneurs carbondale il hosted product sales merchandise organization created 5 points program awarded finances organizations campus accomplished 5 major points bib without hesitation experience 102012 finance director company name city state liaison blacks interested business council created fundraising events sponsor annual conference allocated councils finances different committees productive annual conference ensured financial responsibilities met weekly basis advocated council funding university raised 2000 082012 current advocate company name city state mentor minority freshman women first year university create programming would aid esteem retention sis participants liaison first year students resources campus 082013 012014 vice president company name city state managed progress committee chairs maintaining positive professional relationships organizations campus serve contact personal minority student leadership council speaker house service events created events expanded beyond college business communications department skills creative writing public speaking social media savvy event planning,FINANCE
executive assistant hr summary skillful dedicated executive assistant extensive experience coordination planning support daily operational administrative functions highly confidential environment focused resultsdriven professional looking obtain career oriented administrative position newark cedc office management calendar management policies procedures manuals report document preparation spreadsheet database creation bookkeeping payroll records management meeting event planning facility management highlights word excel access powerpoint sap lotus notes oracle experience executive assistant hr 012014 current company name city state providing administrative support president homecare service provider developmentally disable population maintain calendar process requisitions organize company meetings administer preemployment training testing mange biweekly payroll 100 employees maintain schedules calendar management president maintain organization charts staffingworkforce plans hr audit files confidential materials coordinate recruiting staffing process new hires handle administrative support responsibilities related hr biller 121999 052004 company name city state processed incoming outgoing shipments analyzed customer billing issues corrective actions provided assistance dock personnel suppliers shortages overages assisted special projects needed administrative assistant 101997 082013 company name city state responsible assisting director engineering vp construction hse director human resource business partner maintain documentation control construction projects new hire safety training purchasing activities ensuring payment site utilities support accountant account payable issues specific accomplishments included engineering organized travel senior management domestic international organized travel lodging meal international employees prepared monthly reports capital projects process change utility usage overtime expenditures coordinated meeting luncheons corporate functions internal training seminars assisted implementation electronic system assisted revise hazops batch sheets sops monitored purchase office facility ppe lab supplies assisted engineering department staff 10 expense reports subscriptions licenses safety training prepared issue maintain contractor approval applications insurance certifications maintained training logs plant personnel assist coordination plant safety training provided ppe employees contractors subcontractors visitors assisted safety walks audits incident investigations lead initiatives green projects utilizing six sigma lean process construction liaison city official construction department obtaining tax abatement utilizing affirmation action program liaison vp construction architecture firms subcontractors union officials maintained travel lodging transportation vp construction staff developed implement report systems project engineer construction management assisted managing capital project budget 33mresearch building assisted managing capital project budget 30m flavors building assisted drafting department copying scanning shipping pids architectural designs created maintained submitted requisitions contracts addendum contracts contractor approval forms setup maintain project field offices assisted organizing bid packages onsite offsite construction projects maintained certified payroll documentation subcontractors human resources provided assistants hr business partner new employee background checks physicals conducted new employee benefits orientation prepared brochures job fair maintain biweekly payroll engineering department prepared agenda managers meet newly hired employees senior assistant underwriter 031994 071996 company name city state reviewed applications letters close outs cancellation policies advised clients policy documentation correspondence cancellations deletions additions prepared review rate issue renewals new business policies maintained developed quality control procedures finance contracts developed implemented automated monitoring systems education master business administration 2011 centenary college city state bachelor science business administration 2009 business administration skills accountant administrative support benefits billing brochures budget bi charts contracts copying clients documentation drafting engineer senior management finance forms human resource human resources hr insurance letters lotus notes director managing materials meetings access excel office powerpoint word oracle organizing payroll personnel policies purchasing quality control recruiting research safety sap scanning seminars shipping six sigma sop staffing tax transportation utilities,HR
prepress graphic designer summary creative hardworking designer seeking fulltime desktop job educated graphic artist past experience business world desktop publisher laying designs printed mail advertisements local government designing new websites graphics different agencies within system later government printing reproduction center creating documents printed press copiers skills adobe indesign photoshop illustrator acrobat professional strongly familiar microsoft word excel powerpoint publisher also quarkxpress basic knowledge web development adobe dreamweaver html wordpress able perform graphic design administrative functions able work team player independently experienced using phone fax email copiers printers provides excellent customer service inperson phone email interoffice mail prioritizes calmly handles multiple projects requests listens directions takes notes later reference follows procedures knowledge design setup computer jobs printed outside vender inoffice copiers experience 012008 current prepress graphic designer company name city state create new designs variety items like manuals newsletters posters use templates updated documents like envelopes letterheads business cards proof jobs initial final customer approval manufactures highquality pdf file digitally proofing photocopying offset printing performs file backup organizes system easy recovery maintains monitors supply inventory orders items needed operates photocopying equipment includes sending approved documents printer assists bindery department using folder manual paper cutter small jobs also use bindery equipment like fastback gbc binding spines mounts laminates foam boards manually trims size ensures timely submission files production 042000 012008 web designer company name city state created new sites made updates current sites created graphics use web pages scanned documents converted digital files links sites maintained updates corrections sites answered email phone call requests departments site changes proofed pages emails sending live internet 061998 022000 desktop publisher company name city state performed setup conversion documents mac pc unix systems used quarkxpress mac setup many jobs sent network used programmers targeted direct mail printouts trained new team staff members helped cleanup company shut 061997 032000 graphic designer company name city state temporary office jobs using macintosh computers design files printed various companies like alltel publishing cleveland school district hkm marketing communications nationwide advertising education training may 1997 bachelor fine arts alfred university city state work history company name skills administrative functions acrobat adobe dreamweaver photoshop advertising backup basic business cards conversion excellent customer service direct mail email fax graphic design graphics html illustrator adobe indesign mac macintosh computers marketing communications excel mail office powerpoint publisher microsoft word monitors network newsletters takes notes pdf copiers posters printer printers proofing quality quarkxpress supply inventory team player phone unix web development web pages,DESIGNER
engineering manager profile dedicated engineering manager excellent technical analytical communication skills demonstrated 25 years experience skills windows xp professional word excel outlook internet project management process improvement accomplishments testing evaluation analysis tested equipment ensure compliance analyzed data provided recommendations resulted adoption new costsaving equipment project management supervised project production efforts ensure projects completed company standards time within budget constraints professional experience engineering manager 112010 022016 company name city state directed installation testing operation maintenance repairs equipment trained mechanics standard operating procedures coordinate preventive maintenance programs responsible remodeling projects making detailed plans accomplish goals direct integration technical activities worked closely management front desk food beverage security housekeeping staff regards room common areas activities issues responsible safety health fire emergency systems comply municipal federal regulations managed numerous projects simultaneously within budgetary restrictions prepared accurate specifications purchase materials equipment purchasing department collaborated director engineering regarding design parameters projects resolved part assembly discrepancies assistant superintendent 042003 102010 company name city state responsible maintenance repairs 600 residential units assisted superintendent maintaining physical integrity building involved ensuring safe secure comfortable living environment residents handled daily building inspections damages cleanliness performed electrical plumbing work needed conducted preventive maintenance lowpressure oil boiler ancillary equipment supervised staff nine doormen porters evenings repaired replaced defective equipment components wiring window air conditioning units 3tons systems prepared estimates work orders request material required complete jobs ensured adequate supplies stock emergency repairs preventive maintenance completed daily reports work performed problems unusual occurrences materials expended billing recordkeeping purposes suite attendant 121994 032003 company name city state served eightynine luxury suites knicks rangers concerts circus private events acted liaison madison square garden club suites service department guests assisted coordination corporate parties assistant superintendent 101990 092000 company name city state assisted maintenance 47 residential units repaired physical damages apartments responsible conducting plumbing electrical wiring education training type 2016 trade school coursework course name languages fluent spanish skills billing blueprints carpentry detailoriented electrical wiring engineer hvac materials excel outlook window windows xp word oil painting plumbing read repairs safety soldering fluent spanish welding wiring,ENGINEERING
general business management summary resumekristy bishop entrepreneurial indirect sales executive passionate building productive relationships clients partners team members new customer acquisition expert emphasizes mix online person marketing strategies highlights new customer acquisition account management prospecting resultsoriented knowledge market trends proficiency finding areas opportunity clientfocused brand development accomplishments conceptualized launched full service neighborhood bank marketing campaign led 70 increase bank deposits customer service internal external compliance hr sales marketing training sql valuing diversity training conflict resolution team building mentoring training best practices received several awards top performer letters recognition recommendation promoted relationship banker relationship banker ii well one 5 regional bankers position assigned train mentor new employees 12 months employment also given written offer become regional merchant service representative personally considered responsible creating need position offered 14 months time unprecedented initialized grass root marketing campaign promote brand recognition well gather household relationships ie loans deposits marketing budget immense success assessed organizational training needs performed competitive analysis make recommendations future company growth experience general business management may 2007 dec 2014 company name city state providing first person contact customers well employees provided conflict resolution internal external customer service training mentoring new hires ensuring regulations met company policy used analyzed ratings business features competitors evaluate effectiveness marketing strategies proficient sql ordering product management inventory organization product knowledge staffing opportunities products services nw florida regional commercial sales manager mar 2007 jan 2009 company name city state sole commercial sales manager ne region south georgia deland fl able increase sales territory new clients follow ups clients worked commercial sales territory well caribbean would generate new business b2b cold calls mailing information establishing new territory manager personally overhauled dated sql customer file information using previous experience would call set appts updated territory customer business generated new business gained back customers recognizing better opportunities educating preventive maintenance insurance becoming face company clients went onsite businesses create estimates field inspections measurements ordering correct products troubleshoot problems find solutionsjob site inspections keeping personal crew busy every day prepared correspondence accounting financial documents analysis sales marketing manager indirect sales manager jul 2006 nov 2008 company name city state implemented evolved highimpact strategies target new business opportunities new markets planned executed container shipments effectively controlled release proprietary confidential information general client lists prepared departmental contracts attorney approval program manager jan 2006 jan 2007 company name city state managed weight loss center worked closely clients face face provided client support individualized care excellent customer service product ordering client chart maintenance inventorypayrollhiring qualifying clients credit providing legal information client retention internal external conflict resolutionmentor prepared correspondence accounting financial documents analysis relationship banker ii jan 2004 jan 2006 company name city state conceptualized launched full service neighborhood bank marketing campaign led 70 increase sales customer service internal external compliance hr sales marketing training sql valuing diversity training conflict resolution team building mentoring training best practices received several highest awards top performer letters recognition recommendation promoted relationship banker relationship banker ii well one 5 regional bankers position assigned train mentor new employees 12 months employment also given written offer become regional merchant service representative personally considered responsible creating need position offered 14 months time unprecedented initialized grass root marketing campaign promote brand recognition well gather household relationships ie loans deposits marketing budget immense success prepared correspondence accounting financial documents analysis education high school diploma general studies psychology business st johns river state college city state usa general studies psychology business skills communication skills excellent customer service account management data entry directing documentationproject development computer proficiencycustomer satisfaction inventory team leadership marketing plans market research marketingnegotiation networking organizational skills product management profit retail sales business developmentsql active listener creative problem solver,BANKING
ownerprinciple consultant executive profile education project management consultant career path emphasizes strategy development throughout career passion supporting highlevel influencers educational youthserving nonprofit organizations strategic tactical decisionmaking worked highperformance high impact educational organizations 15 years effective motivator results oriented leader passion excellence working diverse individuals superior crossfunctional remote team communication skills committed follow challenges ultimate organization success skill highlights project management social entrepreneurship service quality improvement budgeting change management facilitation training instructional design hardworker fast learner business strategic planning cultural competency knowledge management systems design implementation core accomplishments us army veteran logistics supply specialist honorably discharged scrum agile expert certified understands agile philosophy practices including scrum kanban dsdm crystal xp fdd working knowledge various agile lean project management methodologies ability compare choose methodology would appropriate given situation pmp application process professional experience ownerprinciple consultant may 2013 current company name city state manages portfolio higher education youth familyserving nonprofit clients provides development strategy knowledge management systems consultation advice implementation provides operational workflow support project planning project management management training technical writing grant proposals reports press kits master economic development plans continuing education instructor jan 2013 jun 2015 company name city state consistently receives high evaluation ratings ct state employees professional students personal leadership productivity courses provides instruction traditional waterfall project management methods uses addie instructional design method roll continuing education courses meet needs adult learners project manager jun 2005 nov 2011 company name city state developed directed 6year 1225 million grant program designed teach library staff 25 colleges universities skills consistent meeting needs 21st century learners led team project staff consultant design sustainable business model grant partner organization conducted business planning activities facilitated strategy sessions highlevel directors influencers across multiple educational organizations developed financial models managed location remote grant project staff developed communication plans oversaw project team tasks schedule managed vendors implemented dashboard task resource management system administered managed successfully closed grant program budget managed estimated versus actual budget reviewed edited budget reports collaboration financial specialist submitted reports final deliverables aligned sponsor requirements developed training program library staff digital preservation tools techniques traveled partner institutions provide workflow support acquire resources support local institutional preservation program implementation designed quality management plan reviewed project quality based plan requirements assistant librarian director distributed learning aug 2001 jun 2005 company name city state researched effective delivery models consultation services including marketing production intellectual property service quality evaluation methods support dcaps prepared background reports summaries documentation director distributed learning designed managed 6week intensive summer youth educational program education course management consulting 2008 cornell university johnson school management city state course financial accounting 2007 cornell university johnson school management city state mlis library information science 2001 university pittsburgh city state med education 2000 northwestern state university city state bachelor arts theater 1999 northwestern state university city state additional information 2015 secretary hartford commission art cultural affairs 2007 frye institute fellowship council library information resourcesemory university march 2006 library journal mover shaker recognizes leaders library information science field 2006 cowriter codesigner successful rockefeller foundation 63000 grant program create afterschool music production studio educational program atrisk youth southside community center ithaca ny computer skills ms office suite ms project adobe cs sharepoint,CONSULTANT
chef owner executive profile combination specialized training professional experience results excellent qualifications executive chef sous chef chef highly skilled variety cuisines including italian peruvian mexican fusion possess outstanding interpersonal communication training skills excel creating quality cuisine within budgetary cost controls flexible ability achieve firstclass fine dining high volume operations develop motive highly productive team received professional training five certified master skill highlights small business development leadershipcommunication skills product development business operations organization budgeting expertise negotiations expert employee relations selfmotivated customeroriented fluent spanishcommunicates effectively event planning listening skills exceptional multitasker hospitality expertise core accomplishments reduced number guest complaints percent successfully managed kitchen staff 40 employees high volume dinner services 500 diners nightexpanded menu items line includeincreased sales 50 rolling revamped social media marketing initiative nearly doubled sales one year professional experience 012010 092012 company name city state chef owner management financial personnel records recruit interview train staff ensuring health safety standards development marketing strategy responsible doubling sales one year received 300 outstanding reviews yelpcom 012007 012009 company name city state director culinary arts train manage kitchen personnel supervisecoordinate related culinary activities estimate consumption requisition purchase food select develop recipes standardize production recipes ensure consistent quality establish presentation technique quality standards plan price menus ensure proper equipment operationmaintenance ensure proper safety sanitation kitchen oversee special catering events offer culinary instruction andor demonstrate culinary techniques responsibility hiring discipline performance reviews initiating pay increases 122003 122006 company name city state execute sous chef oversaw aspects relating culinary operations including kitchen supply inventory maintaining government regulations monitoring customer satisfaction menu development well food preparation food nutrition department oversaw procedures development executive chef menus recipes including special vip events oversees 3000 meals day full service cafeteria catering events 112001 122003 company name city state food service director conducted daily preshift weekly departmental meetings ensure organizational efficiencyscheduled directed staff daily work assignments maximize productivityefficiently resolved problems concerns satisfaction involved partiescontinually monitored facility took appropriate action ensure food quality service standards consistently met education 1994 los angeles culinary instituted city state usa associate arts culinary arts courses hospitality restaurant management additional information open negotiation,CHEF
family community advocate professional summary affiliations creative problem solver computer literate experience domestic violence advocacy conflict resolution trauma counseling community referrals excellent communication organizational information gathering skills effective multicultural communication interaction skills ability provide crisis services including suicide prevention expertise counseling including inhome group facilitation expertise developing implementing monitoring different projects andor assignments knowledge techniques used mental health substance abuse servicescognitive behaviorist skills selfmotivated team leadership strong verbal communication powerful negotiator conflict resolution extremely organized client assessment analysis work history 032015 092017 family community advocate company name – city state completion update applications leading financial assistance toward home heating cooling bills well assistance towards rent mortgage payments atrisk low income elderly disabled households referrals community resources needed completion applications home weatherization program agency head start facilities compiled monitored case files coordinator vita tax program community outreach 4xs yearly utilized technology solutions data entry community outreach resulted 15 increase financial assistance 012009 012011 substance abuse counselor company name – city state completed psychosocial assessments treatment plans determine eligibility provisional needs persons suffering opiate addiction monitored progress weekly individual group sessions team staff meetings random urine surveillance completed authorization t19 reimbursements collaborated onsite medical team maximum services compiled monitored case files provided community referrals needed group leader 012008 012009 case manager company name – city state completed psychosocial assessments treatment plans compiled monitored case files utilized technology solutions streamline data entry report writing collaborated inhouse community staff maximize services provided community referrals needed monitored daily living activities assess quality life status completed monthly stats clients seen services rendered onsite case management resulted 45 reduction crisis situations 012004 012008 lead case manager company name – city state completed psychosocial assessments treatment plans within prison setting determine provisional needs discharging inmates area personal family adjustments finances employment food clothing housing physical mental impairments developed implemented program curriculum compiled monitored case files utilized technology solutions streamline management tasks report submission supervisor trainer masters bachelor interns provided employment services including resume writing job leads job retention case management resulted 50 recidivism reduction 4 year project virgil joiner pg 2 012000 012004 therapist company name – city state completed psychosocial assessment treatment plans determine diagnosis provisional needs clients wide range mental health disorders including aoda assisted clients modifying negative attitudes behaviors weekly individual group session urine surveillance compiled monitored case files provided inhome therapy inhome services resulted 60 increase client retention observed monitored client behavior responses treatment 011998 012001 psychotherapist company name – city state completed psychosocial assessments treatment plans clients diagnosed wide range mental health disorders directed clients modifying attitudes patterns negative behavior weekly individual sessions compiled monitored case files completed authorizations insurance reimbursement collaborated psychologist psychiatrist regarding diagnosis medication monitoring conducted inhome services including crisis intervention provided community resources needed inhome services resulted 35 increase client retention observed monitored client behavior responses treatment skills streamline agency case management counselor counseling crisis intervention client clients data entry diagnosis financial insurance meetings mental health progress psychiatrist quality report writing supervisor tax therapy trainer trauma treatment plans education 1995 msw social welfare university milwaukee city state advanced opportunity fellowship award uw milwaukee field placement advisory brd member african american student achievement award association black social workers book fund award 1993 bsw social welfare concordia university wisconsin city state member student social work club aoda counselorsocial work intern wcswings correctional program milwaukee wi aoda counselorsocial work intern women need greater support va medical center city state,ADVOCATE
mortgage banking underwriter ii experience mortgage banking underwriter ii 042017 current company name – city state analyze loan documentation determine debt income ratios verification assets credit risk applicants seeking obtain mortgage determined qualifying income tax returns self employed borrowers consist sole proprietors partnerships scorps underwrite apply needed conditions mortgage applications ensure customer meets product specifications guidelines review loan documentation accuracy completeness compliance desktop underwriter du loan prospector lp findings obtained completed mandated training 750000 lending authority senior remote underwriter 112016 032017 company name – city state analyzed credit risk financial strength borrowers determine credit worthiness repayment capacity presented written verbal loan decisions detailing results risk analysis support recommendation approve suspend deny request mortgage insurance underwrote conventional conforming nonconforming loans proposed counter offers analysis meet arch mi investor guidelines increased underwriting loan level authority 417000 750000 remote underwriter 122012 102016 company name – city state analyzed income credit collateral documentation making quality risk decisions comply arch mis guidelines exception matrix mortgage insurance applicants exceeded productivity standards completing 45 files per day increasing loan level 20000 417000 assisted sales team answering inbound scenario questions relating credit risk collateral requirements responsible underwriting fannie mae freddie mac loans senior underwriting support specialist 062007 112012 company name – city state performed monthly audits home affordable refinance program application delegated mortgage insurance account submissions completed level 1 level 2 support staff trained new employees onboarding process remote underwriting developed best practice guidelines new employees integrated cmgs imaging system developed procedures process home affordable refinance program recipient pmi mortgage insurance diamond award outstanding stellar work performance performed data entry master policy requests billed contract underwriting submissions performed administrative duties management team underwriting support specialist ii 012005 052007 company name – city state managed underwriting operations workflow ensure underwriting turn times met files distributed underwriting pipeline registered prepared incoming files underwriting responsible operating switchboard consisted 50 working extension call center environment collaborated department ensure computer systems software issues resolved timely manner prepared preapproval clients requests credit reports underwriting assistant 062001 122004 company name – city state performed data entry delegated mortgage insurance requests require company accuracy rating least 95 100 correspond customer inquiries regarding status requests underwriting decision purchased managed office supplies operating inventory clerk shipping clerk managed shipping process shipping logs offsite file retention work history mortgage banking underwriter ii 042017 current company name – city state analyze loan documentation determine debt income ratios verification assets credit risk applicants seeking obtain mortgage determined qualifying income tax returns self employed borrowers consist sole proprietors partnerships scorps underwrite apply needed conditions mortgage applications ensure customer meets product specifications guidelines review loan documentation accuracy completeness compliance desktop underwriter du loan prospector lp findings obtained completed mandated training 750000 lending authority senior remote underwriter 112016 032017 company name – city state analyzed credit risk financial strength borrowers determine credit worthiness repayment capacity presented written verbal loan decisions detailing results risk analysis support recommendation approve suspend deny request mortgage insurance underwrote conventional conforming nonconforming loans proposed counter offers analysis meet arch mi investor guidelines increased underwriting loan level authority 417000 750000 remote underwriter 122012 102016 company name – city state analyzed income credit collateral documentation making quality risk decisions comply arch mis guidelines exception matrix mortgage insurance applicants exceeded productivity standards completing 45 files per day increasing loan level 20000 417000 assisted sales team answering inbound scenario questions relating credit risk collateral requirements responsible underwriting fannie mae freddie mac loans senior underwriting support specialist 062007 112012 company name – city state performed monthly audits home affordable refinance program application delegated mortgage insurance account submissions completed level 1 level 2 support staff trained new employees onboarding process remote underwriting developed best practice guidelines new employees integrated cmgs imaging system developed procedures process home affordable refinance program recipient pmi mortgage insurance diamond award outstanding stellar work performance performed data entry master policy requests billed contract underwriting submissions performed administrative duties management team underwriting support specialist ii 012005 052007 company name – city state managed underwriting operations workflow ensure underwriting turn times met files distributed underwriting pipeline registered prepared incoming files underwriting responsible operating switchboard consisted 50 working extension call center environment collaborated department ensure computer systems software issues resolved timely manner prepared preapproval clients requests credit reports underwriting assistant 062001 122004 company name – city state performed data entry delegated mortgage insurance requests require company accuracy rating least 95 100 correspond customer inquiries regarding status requests underwriting decision purchased managed office supplies operating inventory clerk shipping clerk managed shipping process shipping logs offsite file retention education high school diploma accounting bookkeeping 062000 george westinghouse career academy city state participant retail education alliance development youth ready program summary mortgage underwriter 17 years work experience adapts change selfmotivated exceptional customer service skills determined work ethic excels problem solving results driven customer service great verbal written communication core competencies includes risk analysis credit evaluations financial reporting data entry 10key data entry billing administrative support highlights administrative duties call center credit credit rrisk credit risk clients data entry documentation financial imaging insurance inventory loan documentation mac office quality retail risk analysis sales shipping switchboard tax returns underwriter underwriting workflow written skills administrative duties call center credit credit rrisk credit risk clients data entry documentation financial imaging insurance inventory loan documentation mac office quality retail risk analysis sales shipping switchboard tax returns underwriter underwriting workflow written,BANKING
force analyst summary profile honorably discharged navy first class aviation specialist transitioning us navy civilian professional previous experience criminal justice highly motivated leverage ten years combined experience education achievements longterm service homeland security professional prides wellbeing citizens executes task precision detail highlights cpr child cpr training emergency planning response sarsexual assault awareness windows expertise reportoperations analyst public safety security background supervisingmanagement critical thinking firearms safety handling judgment decision making personnel human resources active listening experience force analyst may 2013 current company name developed led training programs preparation combat served custodian classified documents highranking officials sorting routing incoming correspondence messages maintained 100 accountability assigned equipment worth 120000 tracking personnel supplies within command communicated urgent orders directions effectively team 20 personnel prepared reports correspondence determine requirements requisition control issue change kits requisition departmental instructions forms technical data organize maintain operate technical libraries perform others duties required attached organization intermediate department maintenance activities aviation staff command currently working position generally held seasonal administrative assistance taking care ingoing outing going calls setting video teleconfence making orders defense travel system developed costsaving algorithm identify corrosion treatment special inspection documentation process streamlining verified 239 967 records quickly identified incorrect documentation lead navy command navy marine corp relief society raising 13644 active duty services member need financial assistance aviation maintenance adminaz1 march 2009 may 2013 company name ensured system security database integrity configuration management maintained supervised enlisted active duty members training overseeing various job tasks others optimized nalcomis oma activities naval aviation logistics data analysis configuration changes technical directives work orders flight documents operate manage naval aviation logistics command management information system data base reports analyze data pertaining history operation maintenance configuration receipt transfer naval aircraft related aeronautical equipment planned programmed coordinated scheduled unscheduled maintenance tasks incorporation changes modifications onto aircraft equipment correctional officer march 2005 march 2009 company name city state physically restrained individuals disturbances required physical intervention escorted inmates cells court hospitals medical appointments maintained custody control 114 inmates housed maximum security unit observed behavior residents individually group established healthy relationships maintained professional boundaries resident offenders institution prepared processed maintained forms reports logs records activity journals recognition awards navy marine corps achievement medal company name certificate appreciation education masters arts homeland security intelligence studies homeland security intelligence studies degree ba homeland security 728 14 ashford university city state homeland security aas process technology 52508 lee college city state process technology certified first aidcpr secret security clearance environmental course fema is00100b certificate fema is00559 certificate 0817ncomputer operator az6303 optimized nalcomis system administratoranalyst preservice part correctional officer additional trainings weapons handling similar automated maintenance situational training nccer training cpr certified treasurer military mwr onthejob correctional officer training maintenance administration enlisted aviation prepare specialist numerous operation system trainings journeyman aviation computer programmer apprenticeship contamination technician skills administrative analyst computer programmer configuration management cpr certified cpr critical thinking data analysis data base database decision making documentation financial first aid forms human resources inspection listening logistics windows weapons management information system navy naval personnel public safety routing safety security clearance sorting supervising system administrator technician training programs video,AVIATION
administrative clerk public relations manager summary recent biola university communication studies graduate experience hr training development recruitment billing event planning education seeking opportunity work collaborative environment build professional experience education bachelor arts major rhetoricalinterpersonal communication minor biblical studies may 2016 biola university city state communication classes tackled topics largescale interest delve deep providing legitimate arguments proofs studies resulted honing interpersonal public communication skills well adaptive learned analyze human behavior asses work culture develop case studies research perform text analysis averaged 18 unit course loads involved whole host extra curricular clubs events resulting preparation enter workplace experience administrative clerk public relations manager 082016 current company name city state manages average three hundred active members daily basis actively engages recruitment outreach trainings billing telephone inquiry incoming outgoing organizes medium scale events assists members staff logging sensitive information works directly business owner coaches staff members develop strong interpersonal relationships clients youth leader 022016 032017 company name city state r esponsible teaching average fifteen high school children every sunday assisted youth group leading discussion based learning inquiry presented various arguments pertaining topics engaged questions morality ethics issues today allowed participates formulate methods critical thinking aided youth life lessons tools future room explore ideas overall acted tutor aid needed human resources training development intern 092015 062016 company name city state access services paratransit organization provides transportation disabled community working directly metro services access state federally funded project gives cheap alternative qualify operated directly training development manager well hr director created several training programs company internal usage wrote multiple rfqs request proposal forms outreached large scale job fair acted main lead multiple human resources projects new hire employee material compilation distribution updated one hundred employee files containing sensitive confidential information observed participated several executive meetings operated within several different departments within access services complete whole hosts tasks varying human resources assisting directors realtor assistant 032014 062015 company name city state ​ keller williams real estate team handles probate trust various aspects real estate entailed various work hours spanning monday sunday transported sensitive information law firms realtor offices assisted hosting open houses possible buyers real estate agents cold called clients handled telephone inquiry regarding details estates regularly updated new client information computer system worked directly mary almada complete various tasks within short period time student voice 102012 052014 company name city state served students recruiter biolas multiethnic parent advisory counsel worked directly provost several departments heads better establish recruitment goals make necessary changes incoming students personal outlook provided counsel social cultural environment campus better target incoming students counsel established effective means communication several department hosted largescale outreach events community breakfasts incoming student parents listed personal outlook well university president provost several top school officials participation counsel fostered established means communication students departments others resulted better retention aim funds university recruitment​ biola ethnic advancement team 092012 042014 company name city state responsible traveling beat team recruit churches schools college fairs delivered powerpoint presentations behalf biola university traveled within greater los angeles region acting student recruiter one several main speakers gave testimonials experience biola honed public speaking skills time experience visited dozens location educated personal positive reasons attend biola university apprentice electrician 062012 092015 company name city state apprentice electrical worker hilight electric replaced lights fixed wiring assisted coworkers responsible loading work trucks accurate amount supplies make modifications clients locations included limited jack box dennys pizza hut although hard labor work required strong memory intelligence technicality accomplishments ​millennium momentum leadership developmental institute graduate 20142015 engaged extracurricular course leadership education professionalism one committed increasing number students young professionals workplace participated day month seminars students would receive lectures interact city officials work place professionals ceos many enhance networking skills professionalism engaged organization short time hand picked represent biola university temporary liaison recruited several students next incoming class actively engaged training displayed professional character eventually leading internship access services​ skills educator social media recruitment communicator,PUBLIC-RELATIONS
floral designer summary retail floral designer energetic outgoing detailoriented handle multiple responsibilities simultaneously providing exceptional customer service floral sales 13 years avenues retail sales 20 years driven resultsfocused professional seeking position company share talents experience 102014 012015 company name city state plan arrangement according clients requirements utilizing knowledge design properties materials select appropriate standard design pattern cheerfully assisted staff productive festive holiday season resolve customer complaints regarding sales service greet customers ascertain customer wants needs attended sales seminar learn techniques increasing sales ordersuggestive selling floral designer 012006 092014 company name city state open store morning filing sales receipts taking phone orders collecting orders teleflora dove system confer clients giving quality customer service regarding price type floral arrangement gourmet fruit basket desired date time place delivery trim material arrange bouquets wreaths terrariums items using trimmers shapers wire pins floral tape foam materials perform office retail service duties keeping financial records serving customers answering telephones selling giftware items receiving payment inform customers care maintenance handling various flowers foliage indoor plants items decorate supervise decoration buildings halls churches facilities parties weddings occasions itemize total customer merchandise selection checkout counter using cash register accept cash charge card purchases attend floral symposiums learn latest floral trends weddings everyday design design set advertising signs displays merchandise shelves counters tables attract customers promote sales floral designer 072002 112005 company name city state worked dedicated team six floral designers able multi task selling designing answering phone created floral designs hospital functions organized delivery time arrival event monitor customer preferences determine focus sales efforts place prices descriptive signs backdrops fixtures merchandise floor motivated staff positive give exceptional customer service hospital environment take inventory examine merchandise identify items reordered replenished stock shelves racks cases bins tables new transferred merchandise education associates degree retail may 1979 cape cod community college city state retail cc community college travel tourism certificate 1999 cass floral school floral design certificate 2000 skills advertising cash register resolve customer complaints client clients customer service delivery designing filing financial focus inventory materials office 2000 quality receiving retail selling sales tables telephones phone type,DESIGNER
training manager executive summary qualified training manager offering record successful job performance proven problem solving ability experience developing implementing innovative solutions experienced leadership development professional 10 years experience various training environments intermediateexpert level ms applications strong training management learningdevelopment administrative consultative skills client organizational task oriented problem solver ability rapidly adapt new situations core qualifications training development supervision training policyprogram development certified train trainer t3 management remote employees curriculum development talent development military civilian training master black belt instructor operations management crossfunctional team management training manual contributor call center management experience customer service management expertise professional experience company name city state training manager 082011 092015 creating implementing training programs overseeing development careers set performance metrics evaluate productivity help workers create longterm career plans within organization develop implement monitor training programs within organization supervise technical training staff conduct orientation sessions create training materials develop multimedia visual aids presentations create testing evaluation processes evaluate needs company plan training programs accordingly conduct performance evaluations provide classroom training demonstrations onthejob training meetings conferences workshops manage staff 70 classroom facilitators multiple locations conduct continuing education training provide leadership development education provide logistical support course development delivery evaluation process measurements cost management plan implementation facilitation activities events budget spending material production distribution resources ensure operations managed within authorized budgets company name city state ownerpartner defense contractor 102006 072011 top secret facility clearance supervised trained employees high level security military intelligence operations recruited quality personnel special assignments conducted high level briefings debriefing various security level investigations federal locations military civilian congressional personnel developed business plans budgets cost proposals task schedules cost analysis projections issued statusquality control plans reports developed specific scenarios created specific characters per usmilitary specifications adhering strict government guidelines provided experienced instructorsrole players educate assist military civilian personnel prior deployment created comprehensive lesson plans instruct military civilian personnel developed customized programs support enhance security agencies united states government company name city state program administrator ii project manager training specialist ii us army cisac 012004 092006 consultant liaison department interior doi department defense dod effectively modernize inventory cataloging processes sensitive classified files material property single point contact project scheduling changes capture manager contract acquisition procure write implement new existing request purchasequotes opportunities rfprfq provided instruction students enrolled cisac 35l97b course using various methods include formal platform instruction practical exercises demonstrations automated presentations test administration test reviews retestretrain team consultant da branch chief 35l97b intelligence school assigned retrain coach officers soldiers instructors needed additional training perform full potential counterintelligence agents role player company name city state role player 012003 012004 provided services role player support cisac us army intelligence center research development created new scenarios field training exercises ftx cadre teams used world events guidelines executed quality assurance programs prepared standard operating procedures analyzed program data assist strategic decisionmaking education bachelor arts equivalent theology 2007 university south city state usa graduated associates equivalent office automationcomputer specialist 1989 coleman university city state usa valedictorian interests saint stephens episcopal church vestry member youth minister extensive information available upon request lay eucharist minister coaching playing softball umpire little league volunteer special olympics arizona business professional women past president stand children member gckt humanitarian organization nongovernmental organizational ngo status united nations responsible training members international response team irt preparedness techniques natural disasters provide services wounded warrior us programs help heroes uk promote acts random kindness ark inspiring others extraordinary affiliations leadership development program tracys karate studio master black belt association american kenpo karate association skills administrative consultant course development client dc delivery instructor leadership development leadership development curriculum development trainer workshops t3,INFORMATION-TECHNOLOGY
designer summary get strong foothold career ladder best company supports teamwork utilizes abilities employees highlights excellent team working skills · planning organizing events · creativity working time management skills · ability work pressure · experienced communicating interacting building relationships people varying ethnic religious cultural backgrounds computer literate excellent typing skills fluency ms office word excel powerpoint access world wide web web search ·good communication skills · leadership skills experience designer 022011 company name city state designing jewelry collection brides show education 2009 american university dubai city uae bachelor fine arts visual communication visual communication 2005 almaarifa private school high school level business biology arabic religion english food nutrition arts toefl business biology arabic religion english food nutrition arts toefl 2004 rosary school igcse city subjects included english arabic biology physics chemistry business economics religion math arts interests painting design sports fine dining going friends reading movies languages english fluent arabic fluent french basic skills photo advertising arabic artist arts art agency basic good communication skills computer literate creativity database dec designing economics english filling french languages leadership skills math access excel ms office powerpoint word organizing paint physics pos selling time management typing skills world wide web additional information,DESIGNER
culinary arts instructor executive profile seeking responsible challenging position offers opportunities personal professional growth culinary environment fine dining highend hotel catering education prefer position education management utilize skills gained past 16 years teacher supervisor trainer team player problemsolver skill highlights 16 years supervisor experience includes production operations export domestic shipping receiving inventory control ordering budgeting distribution also responsible inventory system applications products sap conduct inventory plans select teams monthly cycle count 5000 materials supervise earning respect others maintain transactions sap warehouse shipping inventory functions sap system knowledge microsoft office computer small larger appliances maintain timeliness quality high volume kitchen quality control strong leadership skills skillful teaching coaching motivating training employees students core accomplishments staff development launched wellreceived program professional development courses staff mentored coached employees resulting 12 increase productivity managed classes 7 30 students professional experience culinary arts instructor january 2015 current company name city state prepare lesson plans classroom instruction credited technicaloccupational courses develops programs curriculum syllabi goals objectives evaluates students progress attaining goals objectives taught culinary arts courses classroomlabfield environment closely simulates environment industry maintaining knowledge current trends development field provides instruction theory practical application culinary arts establishes measures evaluates program prepare maintains required documentations administrative reports director dining services january 2014 current company name city state oversee manage day day operation dining services operations maintain uphold corporate standards meet financial expectations departments ensure exceptional customer service hospitality quality dining experience residents create special meals special diets special needs prepare special events grand opening family night community activity resident private parties responsible purchasing food nonfood items teacher intern april 2010 may 2010 company name city state 7 weeks demonstratedshoppedorganizedplanned food production labs implemented safety sanitation knife skills labs developed creative lesson plans focused differentiated instruction kept students involved engaged lessons teacher intern february 2010 march 2010 company name city state 7 weeks service learning project 7th grade made pillows haiti developed creative lesson plans focused differentiated instruction implemented safety sanitation knife skills labs implemented culture diversity class mastered classroom managementkept students involved engaged lessons paraprofessionalsubstitute teacher october 2006 january 2013 company name city state motivated students stay task completing work given teacher monitored halls throughout building worked effectively administration faculty staff participated challenge day bakingpastry chef january 2006 january 2013 company name city state prepared make desserts cakes gelato pastries dessert sauces mastered making ethic artisan gelatos sorbets plated presentation service created design different dessert season manage 68 food preparation employees banquet chef january 2005 january 2006 company name city state maintained carversauté station events assisted plate presentations sit wedding parties special events food preparation events set break event serve food depends stations hot cold foods desserts ownermanger january 2002 january 2004 company name city state increased sales 25 50 effectively managed food cost budgeting production sales inventory marketing advertising supervised 810 employees responsible hiring terminating initiated proper training customer service monitored food safety sanitation education master science family consumer science 2012 queens college cuny city state associate science culinary arts 2007 le cordon bleu college city state us bachelor science marketingmanagement 1995 southampton college long island university city state skills administrative advertising arts budgeting coaching customer service training employees special events financial food safety hiring instruction inventory inventory control leadership skills lesson plans marketing materials microsoft office presentations progress purchasing quality quality control receiving safety sales sap shipping supervisor teacher teaching,ARTS
chef manager professional summary food production management – k12 chef management experience – national school lunch program oversight – food safety champion – culinary innovation – proven team leader – creative recipe presentations – training development – contract management inventory ordering management– procurement analysis – auditing management – waste management skills – food cost labor management – strong catering abilities – restaurant management skills – team player – excellent communication skills – ms office proficient – budgeting invoice competencies – food allergymedical condition trained – quick books – quicken– newton pos– cater trax knowledgeable – menu software proficient waste management savvy la ethics trained skills food spoilage prevention kitchen management menu planning recruiting hiring cooking skills supply ordering budgeting food plating presentation signature dish creation forecasting planning baking broiling skills recipes menu planning sanitation guidelines workflow optimization food inventories performance assessments adaptability cultural awareness written communication work history chef manager 082020 current company name – city state placed food orders suppliers weekly basis taking account kitchen budget expected demands hired trained managed kitchen staff including employee development issuing disciplinary action conducting performance reviews kept kitchen staff compliance safety food regulations reduce opportunities illness accidents scheduled received food beverage deliveries adhering food cost budget pitched work line busy periods place sick employees maintained high food quality standards checking delivery contents verify product quality quantity responded dietary concerns food allergies creating dishes meet customer needs palates properly handled stored food eliminate illness prevent crosscontamination collaborated lusher elementary production modification menus selections chef manager 082019 032020 company name – city state placed food orders suppliers weekly basis taking account kitchen budget expected demands hired trained managed kitchen staff including employee development issuing disciplinary action conducting performance reviews kept kitchen staff compliance safety food regulations reduce opportunities illness accidents recruited hired employees build effective culinary team 15 million annual revenueproducing restaurant new orleans prevented crosscontamination utensils surfaces pans cooking plating meals food allergy sufferers evaluated inventory levels weekly basis placed orders restock cooler dry items supplies ran prepared meals scratch using authentic popular recipes generate repeat business averaged 98 food production cost feeding two thousand children achieved 83 participation rate enrollment including breakfast snack meals managed usdadod funds experienced union workers union practices general manager operations 012017 072017 company name – city state created managed executed business plan communicated company vision objectives motivate teams improved productivity reducing staffing operational costs 75 recruited interviewed hired developed team members exemplify company culture values conduct performance appraisals coaching counseling motivating recognition activities retain develop store team advanced productivity kpis leading trainings procedures safety practices closed store without incurring lease penalties excellent standing building management operations manager 012010 112016 company name – city state devised deployed monitored processes boost longterm business success increase profit levels set enforced optimized internal policies maintain efficiency responsiveness demands reduced average contract expenses 16 aggressive negotiations vendors effectively grew business manage sales revenues excess 450000 annually worked closely team help business win several awards — small business year gambit magazine king cake year 2015 nolacom best rest 2016 youth leadership council others documented safety action plans quality initiatives team performances education associate arts pastry arts 052009 university new orleans city bachelor science business management 052005 northwestern state university louisiana city state graduated 31 gpa graduated top 17 class minored marketing certifications certified servsafe expiration 2024 member american institute culinary professionals 2019 culinary innovation america jr board member,CHEF
senior construction manager senior construction manager summary schedule project logical steps budget time required meet deadlines confer supervisory personnel owners contractors design professionals discuss resolve matters work procedures complaints construction problems prepare contracts negotiate revisions changes additions contractual agreements architects consultants clients suppliers subcontractors prepare submit budget estimates progress reports cost tracking reports interpret explain plans contract terms administrative staff workers clients representing owner developer plan organize direct activities concerned construction maintenance structures facilities systems take actions deal results delays bad weather emergencies construction site inspect review projects monitor compliance building safety codes regulations study job specifications determine appropriate construction methods select contract oversee workers complete specific pieces project painting plumbing obtain necessary permits licenses direct supervise workers develop implement quality control programs investigate damage accidents delays construction sites ensure proper procedures carried determine labor requirements dispatching workers construction sites evaluate construction methods determine costeffectiveness plans using computers requisition supplies materials complete construction projects develop construction budgets compare green nongreen construction alternatives terms shortterm costs longterm costs environmental impacts develop implement environmental protection programs implement training programs environmentally responsible building topics update employee skills knowledge inspect review projects monitor compliance environmental regulations perform contract others perform prebuilding assessments conceptual cost estimating rough order magnitude estimating feasibility energy efficiency environmental sustainability assessments procure leadership energy efficient design leed environmentally certified professionals ensure responsible design building activities achieve favorable leed ratings building projects highlights residential construction specialist osha certified forklift hazmat certified concrete estimation permit processing baseline schedules creation site safety coordinator superb management skills security systems knowledge safe job site setup building codes regulations blueprint fluency power hand tool operation ms office proficient organized detailoriented project budgeting cost control accomplishments held 965 success rate assigned projects managed 32 million dollar project supervising team 57 known expectations cleanliness organized subdivisions company trained mentored 115 construction workers general laborers apprentices home construction project workers thorough final walk thru buyers experience senior construction manager mar 1994 aug 2013 company name city state qualified competitive subcontractor bids prior execution contracts carefully coordinated plans specs using marketing programming standards managed rights way easement dedication processes educated general contractor personnel quality standards throughout construction process transported materials tools machines installation sites directed general contractor required mockup preparation obtained notices completion compliance certifications construction administration consultantsreviewed investigated proposed change order requests pcor acted liaison landscape architects general contractors submitted project closeout documents accordance contract assigned projects tasks employees based competencies specialties performed construction site preinspections coordinated postconstruction audits accurately provided status information project progress project management efficiently recorded rejected incorrect deliveries material site monitored safety construction activities making onsite personnel safety top priority proficiently used incident issues tracking iit system document onsite issues acted liaison company safety representatives promote awareness understanding safety protocols coordinated training construction teams sitespecific requirements techniques procedures properly maintained onsite equipment vehicles education bachelor science construction management technology 1993 ohio state university city state united staes coursework residential carpentry blueprint reading construction safety building construction trades technology certificate coursework exterior finish moisture protection coursework floor systems wall ceiling framing skills customer service satisfaction project management multi task management expense control soft account budgeting,CONSTRUCTION
office support coordinator summary highly qualified detailoriented hardworking office manager 12 years experience proficient research writing case management client relations selfstarter strong problem solving organizational abilities demonstrated ability handle difficult situation tact skilled analyzing task breaking manageable pieces team player exceptional communication interpersonal skills highlights time management strong problem solver resourceful mail management schedule management meticulous attention detail resultsoriented selfdirected report development selfstarter accomplishments general coordinated department functions team 10 employees received merit raise strong attention detail exemplary customer service teamplayer attitude successfully planned executed corporate meetings lunches special events groups 15 employees training successfully trained staff office systems databases policies procedures focusing minimizing errors generating superior results employee management liaised hr department establish employee benefits training payroll termination procedures administration performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents interdepartmental use customer service handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency multitasking demonstrated proficiencies telephone email fax frontdesk reception within highvolume environment research investigated analyzed client complaints identify resolve issues experience september 2013 january 2015 company name city state office support coordinator provided courteous professional contact site referred calls appropriate agencies accurately completed tracking work processed used case management staff provided support case management directors created forms userfriendly formats assisted leadership support intensity scale referrals long term home health processes requested coordinated meetings meeting arrangements included scheduling room set facilitation assistance requested planned arranged coordinated community projects team development activities needed prepared check requests following finance department policies procedures deadlines ensured proper coding funds taken appropriate accounts assisted completed internal file reviews setup archiving remained knowledgeable current ddd rules regulations program quality standards expectations best practices including ccms benefits utilization system bus etc april 2013 august 2013 company name city state financial foundation associate seasonal interviewed prospective clients learn financial needs discuss existing coverage processed applications payments corrections endorsements cancellations promoted agency products customers telephone presented clearly explained insurance policy options clients based needs goals promoted client retention highquality service follow presented account proposals professional timely manner august 2011 april 2013 company name city state human resource assistant administrative assistant iii answered employee questions regarding employment records resolved issues advised managers organizational policy matters recommend needed changes served link management employees handling questions interpreting administering contracts helping resolve workrelated problems verified employment accountable establishment preparation newhire paperwork entered modified proofread data peoplesoft backoffice january 2013 march 2013 company name city state aba therapist applied behavioral analysis help clients improve fuctionality may 2010 august 2010 company name city state data entry clerk verified information computer system uptodate accurate identified resolved system account issues requested pricing vendors created offers clients november 2006 march 2010 company name city state office management specialist office administrator executed accounts receivable reporting enhancements reconciliation procedures performed debit credit total accounts computer spreadsheetsdatabases using specialized accounting software addressed resolved nonroutine complex unexpected variances provided reliable timely project project expense capitalization amortization spend data departments efficiently implemented shortterm tracking factoring possible longterm tracking strategies coordinated department functions team 10 employees maintained detailed administrative procedural processes improve accuracy efficiency verified logged deadlines responding daily inquiries supervised trained admitting billing collection staff created databases spreadsheets improve inventory management reporting accuracy implemented updated online collection procedures payment increasing ontime payments numberimplemented updated online collection procedures payment increasing ontime payments 98 managed incoming outgoing calls busy internet websiteimproved communication efficiency primary liaison departments clients education 2012 university colorado colorado springs city state el paso bachelor psychology ba psychology 387 gpa graduated magna cum laude 2006 state vocational school iii bamberg germany city state germany iii bamberg vocational field economics administration health 20032006 grafstauffenbergbusiness school bamberg business certificate administratin business health major business administration minor health employment law coursework includes economics coursework includes organizational behavior coursework includes english languages bilingual english german interests committed community service extensive volunteer history includes court appointed special advocate abused neglected children collecting experience neonatal hearing screen volunteer st francis penrose postpartum wing neonatal intensive care unit skills case management excellent customer service,AUTOMOBILE
senior interior designer professional summary interior designer diverse experiences working commercial projects throughout united states utilizing autocad design experiences include commercial facility planning education government healthcare retail residential proven abilities work projects independently part team inception programming meetings completion budget reconciliation skills proficient autocad time management organized strong verbal written communicator detail oriented building codes knowledge permitting administration knowledge bidding procedures motivated selfstarter work history senior interior designer 022012 112014 company name – city state independently developed fit studies pricing plans construction documents permit worked leasing agents obtain program requirements project scope develop fit studies prepare comprehensive design construction documents notes details schedules required comply applicable acts codes related project municipality submit plans inhouse permit expeditors permit inhouse construction team execution verified construction detail documentation conformed quality assurance best practice standards completed comprehensive code compliance evaluations reviewed discussed zoning laws fire regulations building codes healthcare governing agencies utilize autocad aec excel microsoft word software programs required manage assignments interior designer 052004 022012 company name – city state worked independently projects directly client landlord representative completed architectural construction document set well mechanical electrical construction document set consultation worked diverse buildings mixeduse buildings warehouse class office buildings visit site prepare asbuilt autocad plans note field conditions calculate boma square footages landlord maintain rent schedule prepare comprehensive design construction documents details schedules presentation boards required comply applicable codes acts coordinate plans structural electrical mechanical engineers submit plans appropriate county permit utilize autocad microsoft word software programs required complete manage assignments interior designer 102000 052004 company name – city state worked projects independently clients completed architectural construction document set conduct client meetings develop program requirements visit site prepare asbuilt autocad plans note field conditions order develop fit studies revise required client approval prepare comprehensive design construction documents details schedules presentation boards required comply applicable codes acts utilize autocad microsoft word software programs complete manage assignments interior designer 091997 102000 company name – city state established timelines manage multiple projects simultaneously assure move dates met worked architects better integrate design intent construction document package set meetings clients develop program requirements prepare design fee proposal outlining scope work associated fees perform site visit prepare asbuilt autocad plans develop fit studies prepare comprehensive design construction documents details schedules presentation boards required comply applicable codes acts conduct issue minutes meetings construction management utilize autocad microsoft word software programs complete manage tasks senior project manager 121993 091997 company name – city state assigned maryland national bank merger nationsbank comprised five highrise office buildings downtown baltimore supervised coordinated team six interior designers also assisted richmond virginia merger projects develop program requirements client prepare fit studies create update base building asbuilt autocad plans prepare comprehensive design construction documents details schedules comply applicable codes acts specify coordinate activities furniture procurement acquisition coordinate schedule project implementation clients construction management firm utilize autocad facaide software programs required complete manage tasks consultant 071993 121993 company name – city state worked part team well independently assigned projects worked commercial healthcare projects prepare complete design construction documents assigned projects based clients programming requirements autocad obtain programming information specify furniture schedule projects required conduct site visits provide accurate asbuilt conditions determine square footages prepare space studies project manager 091989 071993 company name – city state independently worked eight twelve projects simultaneously throughout united states relocate increase decrease new existing offices worked special task force prepare multiple space consolidation studies consolidate 17 floors downtown headquarters fivebuilding mt washington campus assigned special team coordinate branch office computer room upgrades direct outside consultants trades team members planning design construction furniture procurement distribution initiation completion insure projects completed within established budget schedule reconcile budget management research national local codes acts buildings life safety insure projects meet exceed guidelines calculate rent schedules monthly accurate rentable square footages boma baltimore headquarters utilize autocad aec architectural template lotus microsoft project earnest required complete tasks interior designer 011984 091989 company name – city state assisted interior design staff skills developed independently complete projects independently worked six eight projects simultaneously throughout united states relocate increase decrease new existing offices research develop design effective floor space using systems furniture responsible activities design implementation space plans including determination space requirements construction documents furniture specifications thorough working knowledge autocad aec architectural template ibm storyboard education bachelor fine art interior design art history minor 5 1984 maryland institute college art city state interior design art history minor fine art curriculum 1 1980 towson state university city state fine art curriculum accomplishments numerous programs conferences seminars related field approved ceu courses cid andor iida affiliations former member certified interior designer maryland cid international interior design association iida board member pastpresident 1998 1999 president 1996 1998 president elect 1995 1996 treasurersecretary 1994 1995 nature conservancy national trust historic preservation skills autocad budget consultation client clients ibm interior design lotus notes mechanical meetings microsoft excel excel office microsoft project microsoft word pricing procurement programming proposal research safety upgrades,DESIGNER
finance manager summary skilled operations manager talented improving team performance innovative management techniques offers thoughtful comprehensive constructive feedback staff members promote productivity company loyalty highlights operations management customer relations purchasing procurement fleet management budgeting forecasting audits logistics accounting pl management business development quality assurance control collection management proficient ms excel ms access ms project quicken ms powerpoint inoviswork sap oracle erp kronos accomplishments increased output 32 reorganization locations maximize efficiency reduced staff turnover 45 one year implementing several wellreceived team moralebuilding programs qualified location 2 million dollar remodel increasing sales 30 retraining sales team created critical kpis track improve ontime delivery customer issues safety statistics boosted customer satisfaction ratings 40 4 months experience 032016 current finance manager company name city state partner product management purchasing team determining financial impact due product cost reductions new product roll etc performed financial statement audits security broker dealers purposes secfinra purposes completed monthly quarterly annual bank reconciliations 11 small companies appropriate based findings make proposal operational changes policy procedures processes etc fulfill responsibilities ohsas 18001 understand fully support ohsas 18001 system 022013 032016 district manager company name city state determine hiring needs store interview prospects bring board store associates work courteously efficiently effectively meet stores operational goals developed managed annual operating budgets 4 locations division recruited hired trained 20 new employees district management store management ensure operational policies procedures adhered store personnel 062010 112012 operations manager company name city state enhance operational procedure systems principles areas information flow management business processes enhanced management reporting organize intensify efficiency support services ameliorating functions coordinating communication businesses support functions perform meaningful role longterm planning establishment initiatives aimed operational distinction supervise overall planning systems financial management control organizing budget company collaboration director 062001 062010 general manager company name city state increased profits 20 first year resulting one best possible rois cut cost goods sold 13 negotiating lower freight rates increasing standards product quality identified need comprehensive business management solutions developed training program new employees company implemented nation wide education 2008 bachelor arts political science grand valley state university city state 2012 jd criminal law duke university law school city state skills accounting budgeting budgets budget business development business management business processes business solutions customer relations erp financial financial management control forecasting hiring inventory kronos logistics director management reporting ms access ms excel ms powerpoint ms project negotiating operations management oracle organizing personnel policies processes procurement product management progress proposal purchasing quality quality assurance quicken sales sap,FINANCE
construction project manager professional summary sports person heart civil engineer profession currently pursuing masters civil engineering auburn university seasoned construction professional exceptional leadership project management skills competent team budget schedule oversight able develop scopes check field activities update clients making perfect candidate project management hold sports close heart make sure practice daily life national level tennis champion college days also registered tennis coach aspire run successful construction management firm future skills project scheduling estimating budget planning value engineering contract coordination osha safety requirements work history construction project manager 012016 042017 company name – city state managed submittals processing requests information general contractor owner owners consultants mitigated risk coordinating plans specifications ensure compliance permitting regulatory agencies analyzed trade material proposals negotiated contracts monitored construction operations 2 million dollar plus housing project monitored coached supervised team 25 employees 2017 maintained zero site accidents lost work days 15 years site supervisor 012015 122015 company name – city state maintained pile driving heavy equipment tools machinery good working order efficiently completing pile driving operations initiated onsite safety program properly trained team members decreasing injuries 95 sourced suppliers purchased necessary materials work analyzed project blueprints specifications identify exact number workers needed complete job delegated assignments based site plans project needs knowledge individual team members education master science civil engineering 112019 auburn university city state coursework construction law project management cost estimation member university tennis club bachelor science civil engineering 052017 lj institute technology city elected captain tennis team member college quiz club thesis energy generation floating city hobbies national level lawn tennis champion registered adult development tennis coach professional tennis registry avid reader additional information authorized work employer usa project work event center design sifatalabama rock dirt clearing plan long term erosion control plan landscape plan 3d model along site layout detail estimate auburn university facilities management designed web based platform integration project initiation formpif helped design material share au colleges stake holders atchafalaya basin flood protection projectlouisiana carried risk assessment contractor perspectivehaul routes access routes design sequence construction activity presented model variation prices rip rap across alabama alabama department transportation analysed historical bid data projects awarded 2006 20163500 projects exploratory data analysis presented algorithm directly link riprap price gasoline index state studied pavement condition city los gatos california analysed present condition using streetsaver software presented action plan city well fund utilization formula weagle construction presented 100 day plan restoration safety culture company technical proficiency autocad revit architecture navisworks rs means streetsaver bluebeam wintr55 kenslabsbim 360 ms project ms office skills project scheduling estimating budget planning value engineering contract coordination osha safety requirements work history construction project manager 012016 042017 company name – city state managed submittals processing requests information general contractor owner owners consultants mitigated risk coordinating plans specifications ensure compliance permitting regulatory agencies analyzed trade material proposals negotiated contracts monitored construction operations 2 million dollar plus housing project monitored coached supervised team 25 employees 2017 maintained zero site accidents lost work days 15 years site supervisor 012015 122015 company name – city state maintained pile driving heavy equipment tools machinery good working order efficiently completing pile driving operations initiated onsite safety program properly trained team members decreasing injuries 95 sourced suppliers purchased necessary materials work analyzed project blueprints specifications identify exact number workers needed complete job delegated assignments based site plans project needs knowledge individual team members,CONSTRUCTION
finance assistant professional summary college graduate offers strong technical skills ability learn concepts quickly proven ability manage multiple assignments meeting tight deadlines experience data analysis economic forecasting advanced problem solving collaborative research presentation skills customer service skills work history finance assistant 062013 092013 company name – city state prepare financial statements maintain accurate records database generate reports present data enter revenue expense transactions prepare expense reports prepare file financial statements balance sheets income statements complete purchase orders customer invoices calculate sales taxes make bank deposits catering specialist 012012 062012 company name – city state mcalisters deli corpus christi tx 5712 1213 duties included sandwich making order organization order preparation order delivery maintained food handler certification technician fulltime spring semester managed 350client route responsibilities included analyzing lawn developing treatment programs address lawns specific problems monitoring lawn status evaluating progress every visit adjusting custom treatment program customer service representativedriverfood line 022009 112011 company name – city state entered customer orders prepared pizza dough toppings made pizzas delivered customer orders safely within company time requirements education bachelor arts history 8 2014 texas university corpus christi gpa recipient rising star scholarship academic achievement award texas history recipient rising star scholarship academic achievement award texas lone star community college city state diploma 1 2008 jersey village high school city state skills balance sheets client database delivery financial statements funds excel powerpoint microsoft word progress quickbooks sales taxes technician,FINANCE
operations manager professional summary excellent time management abilities sound relationship building skills able manage effectively levels strong leadership skills strong financialanalytical understandings developed managed monthly yearly budgets implemented total quality management tqm empowered staff maximize growth potentials profitloss statements graphs show supervisors ceo president month month statements department andor company along recommendations done continue improve previous months trends managed multiple sites program development hire terminations employees highlights accomplishments increase profits increasing billing revenue productivity employees improve customer satisfaction education decreasing scheduling conflicts decrease loss revenue billing department working customers payments educating customers responsibilities pay improve employee production decrease amount employee sick time incentive programs highly analytical healthcare management professional combining 28 years work healthcare proficiency financial management leadership positive clinical outcomes skills budgeting proficiency strategic planning capability analytical thinker quality improvement competency promotes positive behavior accomplished leader independent judgment decision making work history 032004 022008 operations manager company name – city state performed business responsibilities rehab department physician group practice program development business growth customer service skillfully developed departmental goals objectives standards performance policies procedures led planning achievement goals objectives consistent agency mission philosophy recruited hired trained coached average 3 new employees per year developed system staff communication ensured proper implementation treatment plans comprehensive patient care consistently complied applicable laws regulations ensured facility adhered medicare medicaid regulations established oversaw implementation effective budgeting accounting system improved efficiency reduced costs oversaw private mcr billing payroll ap ar verified proper procedures followed developed achieved financial growth goals strategically planned methods achieve operational goals targets encouraged creative thinking problem solving empowerment part facility management group improve morale teamwork reviewed customer survey information prioritize areas improvement achieved high staff morale retention effective communication prompt problem resolution proactive supervisory practices facilitating proactive work environment cooperated communicated effectively physicians ensure client satisfaction compliance set standards conducted monthly patient case conferences inservices staff meetings educate staff facilitate good communication certified equipment supplies properly maintained quality patient care safety identified process improvements daytoday functioning department managed directed fiscal operations including planning budgets authorizing expenditures accounting establishing service rates coordinating financial reporting 072000 022004 healthcare business director company name – city state implemented business plans growth potential expanding outreach clinics outpatient facilities increased awareness hospital outlying population free clinics community education led planning achievement goals objectives consistent agency mission philosophy skillfully developed departmental goals objectives standards performance policies procedures established oversaw implementation effective budgeting accounting system improved efficiency reduced costs developed achieved financial growth goals strategically planned methods achieve operational goals targets introduced negotiated implemented new projects expand scope engagement identified process improvements daytoday functioning department 031993 072000 business director company name – city state performed business duties increase revenue higher patient referrals means marketing strategies decreased debt increased overall profit company could resell clinic higher profit skillfully developed departmental goals objectives standards performance policies procedures developed system staff communication ensured proper implementation treatment plans comprehensive patient care interpreted communicated new revised policies staff established oversaw implementation effective budgeting accounting system improved efficiency reduced costs developed achieved financial growth goals 041989 021993 business manager company name – city state led planning achievement goals objectives consistent agency mission philosophy established maintained systems safely met residents needs consistently complied applicable laws regulations ensured facility adhered medicare medicaid regulations routinely collaborated department managers correct problems improve services 061986 021989 staffbusiness office company name – city state introduced negotiated implemented new projects expand scope engagement established standards selection promotion termination staff facilitated ongoing assessment patientfamily needs implementation interdisciplinary team care plan education 1986 bachelor science business managementhealthcare university south alabama city state business management 1984 associate applied science human services monroe community college city state human services accomplishments ordained minister skills business plans customer service marketing strategies profit program development additional information communityvolunteer services board member greece historical society,HEALTHCARE
hr generalist summary energetic bilingual human resources professional offering 11 years extensive successful experience administering various hr plans procedures emphasis recruitmentretention management hr principles practices expertise employee relations organization development education experience seeks similar role produce immediate growth contribution rewarding company highlights hiring retention training development compensation benefits new hire orientation compensation administrationpayroll mediation expertise employee relations labor agreements regulatory compliance knowledgeable hr systems experience company name city state hr generalist 122014 current develops human resources policies procedures plans budgets safety workforce recruitment development compensation superior workforce develops employeeoriented culture emphasizes quality continuous improvement high performance conduct new employee orientation foster positive attitude toward organizational objectives serve link management employees handling questions interpreting administering contracts helping resolve workrelated problems serve executive management team assists advises company managers human resources issues regards compensation benefits compliance organizational development hris training development employee relations review provide comments adequacy documents took necessary steps cure deficiencies create implement exit interview program process run biweekly payroll process increase employee base 15 meet changing staffing needs company name city state hr generalist 022013 122014 administered various hr plans procedures company personnel assist development implementation personnel policies procedures ensure employee compliance conducted recruitment efforts exempt nonexempt personnel shop office including temporary employees assisted evaluation reports decisions results department relation established goals recommend new approaches policies procedures effect continual improvements efficiency department services performed conducted employment verifications investigations developed company personnel policies standard operating procedures employee handbooks educateed advised employees group health plans voluntary benefits 401k retirement plans developed facilitated newhire orientations developed enforced company policy procedures relating phases human resources activity facilitated criminal background check process new hires managed employee offer process 100 exempt level processed unemployment claims acted company representative unemployment hearings company name city state human resource manager 102008 012013 developed implemented coordinated policies procedures human resources functions recruiting wagesalary administration health programs directed employee performance management program promoted opportunity formal discussion employees supervisors review overall work performance objectives career development partnered management team members issues involving employee relations terminations suspensions eeoc claims rule interpretations educated advised employees group health plans voluntary benefits 401k retirement plans developed company personnel policies standard operating procedures employee handbooks developed facilitated newhire orientations conducted employment verifications investigations developed enforced company policy procedures relating phases human resources activity facilitated criminal background check process new hires managed aspects leave administration including employee notifications vendor management disability programs health benefits acted liaison employees insurance carriers resolve problems clarify benefits processed unemployment claims acted company representative unemployment hearings company name city state staffing manager 102004 092008 conducted background checks candidates obtaining information law enforcement officials previous employers references explained employee compensation benefits schedules working conditions promotion opportunities coordinated employment offers management extended offers selected candidates reviewed confirmed final paid hours corresponded timesheets state laws evaluated timecards accuracy regular overtime hours reviewed human resource paperwork accuracy completeness verifying collecting correcting additional data completed employee employment verifications unemployment paperwork timely manner education bba human resource management 2004 sam houston state university city state usa minor international business coursework human resource management coursework business administration associate science liberal arts 2000 north harris community college city state usa 38 gpa liberal arts skills ada adp benefits clarify employee relations human resource human resources hr insurance law enforcement mediation ms office office sharepoint organizational performance management personnel policies promotion recruiting recruitment employee handbooks vendor management,HR
advanced level wheeled vehicle mechanic career focus obtain challenging rewarding position professional structured environment utilize vast military experience work ethic training become integral contributor growing productive organization skills proven excellence budgets schedules coordination supervision training management maintenance projects programs levels effectively interpreting communicating requirements across functional organizations depth knowledge osha navosh handling storage disposition government owned property capable providing effective employee training related topics verbal interpersonal skills able facilitate cooperation among team members managerial skills time management delegation initiative take tasks resolve problems immediately deeply instilled discipline work ethic customer astuteness conceptual thinking fast learner immediate asset workplace windows server 2008 planning deploying configuring maintaining ad infrastructure environment objects core qualifications installation configuring management windows 7 active directory windows server 2008 r2 administration active directory managing windows server 2008 r2 components ip addressing name resolution network components windows server 2008 r2 windows server 2008 r2 mcse 70640 mcse 70642 mcse 70646 key differences server 2003 server 2008 windows 7 domain integration client support dhcp wins rras ipsec tcpip computer troubleshooting installing supporting windows 7 windows server 2008 virtual environment ip ip routing ipsec dhcp remote access installing configuring managing maintaining hardware configuring domain name resolution network connectivity installing deploying windows server 2008 windows server 2008 ad ds domain controllers sites replication domains forests windows server 2008 ad group policy managing files backup managing printers file servers monitoring computers patch management security certificate services server virtualization depth knowledge following network protocols devices tcpip including sub netting cidr notation education training 2016 bachelor science information system security colorado technical university city state pursuing bas information system security 2012 certificate completion network administrator centriq training city state 2011 bachelor science information security columbia southern university city state pursuing bas information security work experience 042008 062012 advanced level wheeled vehicle mechanic company name city state successfully provided training schedules supervised guided team aspects recovery operations inprocess inspectiontroubleshooting procedures repairs overhaul assigned wheeled vehicle mechanical electrical components systems including limited power plantpacks compression ignition engines engine fuel systems air induction exhaust systems cooling systems vehicle chassis frame cross members clutches assemblies transmissions transfers final drives propeller shaft assemblies brake systems steering systems suspensions systems fifth wheel assemblies wheeled vehicle crane hoist winch assemblies hydraulic systems automotive electrical systems supervised performed diagnostic troubleshooting determine maintenance repair criteria using test measurement diagnostic equipment tmde performed equipment classification inspections processed appropriate documentation performed battlefield damage assessment repair bdar supervised team performance compliance applicable safety security guidelines standards including osha 6701 army standard procedures responsible parts maintenance 125 vehicles trained soldiers use electronic manual research part numbers responsible parts orders procurement schedules conducted monthly quarterly yearly inventories shop tools tents controlled government owned property including vehicles supplies tooling valued approximately 3 million coordinated prepared armored vehicles tools supplies travel iraq may 2009 researched provided military intelligence mission going soldiers 12month deployment operation iraqi freedom campaign supervised provided training guidance eight soldiers helped initiate civilian military education fostering personal professional development 012000 organizational apprentice maintenance technician organizational maintenance technician company name 012000 tour promoted tool petty officer training petty officer maintained serviced aircraft engine fuel lubrication systems handled serviced aircraft ashore aboard ship performed complete aircraft turbo shaft turboprop engine repair determine reasons engine degradation spectrometric oil analysis tests also evaluated jet engine performance using jet test cells fixed turbojet engines corrosion control aviation mechanic ensured proper handling disposal hazardous materials according osha navosh standards maintained 60 fa18 super hornets us navy paint scheme corrosion protection standards without incident successfully maintained 60 government owned fa18 ef super hornets valued 36 billion supervising navy airmen e3 effectively trained airmen osha navosh hazmat disposal requirements conducted training ship board readiness rim pac maneuvers 1995 1997 deployed two naval westpacs 1996 1997 also conducted maintenance paint scheme training fa 18 ef super hornet carrier qualifications aboard uss lincoln tool petty officer charge controlling additional government owned property including shop tools valued 80000 well 20 mechanics tool boxes valued 120000 111994 052002 aviation mechanic company name city state certifications comptia certified pursuing network security certification centriq administrator program certificate military basic military training duke electronic warfare training rollover mraps humvees training ied training mraps mine resistant ambush protected vehicles training combat life saver skills training aberdeen proving ground 91b light wheel mechanic training fa 18 power plant training air craft corrosion control paint touch markings ship board fire fighting school skills certified active directory backup hardware computer troubleshooting client support dhcp file servers ip configuration power point excel word access mcse windows 7 network securityrouting tcpip protocol additional information active dod secret security clearance commendations meritorious unity commendation medal usn commendation national defense service medal x2 armed forces expeditionary medal global war terrorism service medal iraq campaign med w campaign star army service ribbon overseas service ribbon mechanic driver badge good conduct medal x2,AVIATION
sales rep summary sales executive offering outstanding sales presentation communication closing skills team management skills highenergy resultsoriented leader entrepreneurial attitude desires highlevel position professional service oriented environment core accomplishments founded success group grew personal sales 20000000 first year steady growth next 5 years initiated program sales area auto dealerships atlanta purchase imprinted promotional items mass dealerships name brands logo saving dealership quantity purchasing increasing bottom line significantly negotiated campaigns conjunction radio print advertising increase service deptsales ex free teddy bears given valentines day ladies came oil change partnered nonprofit organization increasing sales 15000000 yearly helping increase awareness donations donors networked within organization gain business departments experience sales rep 052017 041993 company name telemarketed presidents ceos successful area companies use services averaging 100 calls week 13 appointments per wk resulting 1 sale per wk managed tickler file boost sales conducted onair interviews presidents ceos physicians clients testimonials president 121998 current company name city state strengthened companys business leading implementation project promotional advertising distributor company client management expertise including business development promotional sales interaction client supplier employees excellent customer service marketing communications budget management overall operations used industry knowledge listening skills creativity match items clients needs staying within budget achieved new business networking within companies well attending networking events partnered nonprofit organization increasing sales 15000000 yearly helping increase awareness well gifts donors networked within organization well others gain business departments associate producer 041993 121998 company name city state production company aired wsbtv project management expertise including telemarketing sales scheduling productions purchasing air time managing overall production segments interviewed presidents ceos companies atlanta business arena interfaced decision makers quickly determine needs sold produced 32 segments year negotiated partnership wsbtv include segment inside america advertising packages olympics resulting increased revenue wsb well inside america examples caliber companies profiles emory healthcare kimberly clark alumax coca cola bottlers chattanooga 071983 current company name city state promotional advertising distributor set appointments decision makers networked within companies gain business reorganized order process efficient customer service follow orders continued education industry attending trade shows seminars studying catalogs purchased existing company revenue 60k per year grew 15 million 5 years developed programs large auto dealer apparel mugs notepads garnered monthly repeat business designed program masonry assoc using caps embroidered masonry logo company name program resulted signature advertising become 1 cap seller country best show award homebuilders association tradeshow recommendations clientmelinda gibson top qualities great results high integrity creative karen became trusted vendor could consistently trust quality products keeping timeline budget truly went extra mile time worked together april 29 2010 education training bachelor arts university columbus city state activities honors member asi advertising specialty institute member atlanta promotional marketing association member bni business networking institute chairmen 1st annual gardens alive summer soiree silent auction benefitting justin time foundation missing teens young adults elected board directors pathway east walk emmaus 2009 elected secretary board directors pathway east 2010 elected board directors trafficking america task force 2011 national winner senior talent cog jubilee strings bowed category 2004 2005 2006 national runner senior talent cog jubilee piano 2004 skills people skills new business development sales client management customer service management marketing communications networking presentations team player customer testimonial melinda gibsonvp touch ministries stated karen became trusted vendor could consistently trust quality products keeping timeline budgetshe truly went extra mile time worked together april 29 2010 others upon request,SALES
sales associate summary punctual retail sales professional focused exceeding expectations building customer loyalty flexible schedule strong mathematical aptitude resultsoriented store manager focused increasing profits reducing costs inventory management transforming customer service standards enthusiastic outgoing fashionsavvy sales associate proficient building positive relationships new existing customers offering superior customer service highlights cash handling detailoriented analytical cash flow analysis mathematical aptitude organized time management excellent multitasker strong communication skills flexible schedule superb sales professional excellent communication skills supporting international sales team excellent negotiating tactics business negotiation internet savvy relationship selling reliable dependable cheerful energetic resolutionoriented experience september 2013 november 2015 company name city state sales associate l stocked replenished merchandise according store merchandising layouts l priced merchandise stocked shelves took inventory supplies l cleaned organized store including checkout desk displays l alerted customers upcoming sales events promotions l identified potential shoplifters alerted management l trained 7 new sales associates quarter l completed point sale opening closing procedures including counting contents cash register l welcomed customers store helped locate items l handled customer relations issues gracious manner accordance company policies l educated customers brand incite excitement companys mission values l shared best practices sales customer service team members help improve stores efficiency l used time efficiently serving customers including folding clothes cleaning fitting rooms l resolved customer complaints professional manner prioritizing customer satisfaction l followed merchandising guidelines present visually appealing displays l mentored new sales associates contribute stores positive culture l fostered positive work environment consistently treating employees customers respect consideration l cultivated customerfocused shopping environment greeting responding customers friendly manner l communicated clear expectations goals team member l worked management team implement proper division responsibilities l actively pursued personal learning development opportunities l strategically scheduled team members maintain optimal staffing levels times l answered customer telephone calls promptly appropriate manner march 2013 september 2013 company name city state lot associate l operated cash register cash check credit card transactions 100 accuracy l stocked replenished merchandise according store merchandising layouts l cleaned organized store including checkout desk displays l alerted customers upcoming sales events promotions l identified potential shoplifters alerted management l trained 3 new sales associates quarter l handled customer relations issues gracious manner accordance company policies l welcomed customers store helped locate items l used time efficiently serving customers including folding clothes cleaning fitting rooms l mentored new sales associates contribute stores positive culture l fostered positive work environment consistently treating employees customers respect consideration june 2013 july 2013 company name city state package handler l loaded scanned 400 packages hour l unloaded 1000 packages hour november 2015 january 2016 company name city state pick pack supervised material flow storage global order fulfillment unloaded picked staged loaded products shipping reported inventory balances cycle counts erp wms systems oversaw warehousing storage practices housekeeping education manchester community college city state associate science general studies general studies 2012 windsor high school city state high school diploma general studies general studies skills cash register closing computer literate credit customer relations customer satisfaction customer service employee relations fluent english inventory listening merchandising natural policies pos problem solver retail sales sales staffing store merchandising team player telephone,SALES
business development executive summary achievement driven professional highly skilled sales product development strategic marketing salesforce lead management creative extensive knowledge industry sales points consumer markets dynamic communicator consistently exceeds goals expectations skills brand development analyzing market trends established track record exceptional sales results account management excellent negotiating tactics skilled multitasker salesforce lead management strong interpersonal skills experience company name january 2017 current business development executive state responsible growing ceridians business throughout canadian enterprise market collaborates internal stakeholders develop strategic gtm works internal marketing team develop campaigns targeted market manages introduction new programs andor features within ceridian consumer base conducts market research profiles customers makes presentations participates sales calls marketing events establish customers determine market segment revenue potential develops implements marketing sales strategy securing andor increasing market share sales profit participates quarterly qbrs company name november 2015 january 2017 solutions analyst city state reviewed new customer orders manually enter data sap processed transactions pertaining designated vendor provided information guidance vendor products programs company name october 2012 october 2015 product marketing specialist city state owned communication vendor partner business strategy internal partners sales purchasing marketing services consumer sales rep marketing 5linx convention seminars including marketing branding consumer relations met interacted regularly vendor partner reps management executives make formal presentations product trends performance profitability results product line promotions assumed leadership role department vendor meetings assigned projects company name december 2011 july 2012 project coordinator sales city state created publications focused key business sectors reaching corporatelevel executives worldwide delivered content print online media developed maintained longterm relationships vendors clients consistently hit exceeded sales goals built strong client relationships provided valueadding services developed sales strategies negotiated closed profitable projects education training miami dade college 2013 marketing management real estate city state marketing management real estate,BUSINESS-DEVELOPMENT
customer reference program manager summary senior customer reference program manager focused cultivating client relationships purpose strengthening engagement order develop advocates company solutions consequently boosting sales brand awareness selfmanaged quick learner adapts well challenging environment keeps projects track strong contributor team environment demonstrated ability interact professionals clevel executives highlights customer engagement stakeholder relations b2b customer programs high tech industry focus problem solving skilled negotiator event planning execution detail oriented results driven effective communicator leadership experience customer reference program manager nov 2010 current company name city state manage global customer reference program manufacturing public sector healthcare industries secure prepare approximately 400 reference participants year sales needs public relations opportunities analystmedia interviews speaking engagements recruitonboard customers scale reference pipeline support initiatives corporate marketing global campaigns field marketing industry strategy teams product management customer programs public relations analyst relations sales directly impact approximately 55m sales annually effectively train sales teams identification customer references leverage advocates collateral shorten sales cycle partner internal teams develop compelling strategic reference assets customer profiles customer slides customer videos webcasts podcasts director public relations mar 2007 may 2009 company name city state managed communication marketing messages defined target audiences multiple high tech clients wrote distributed press releases case studies promoted news stories print online broadcast media developed lead generation programs trade associations industry publications newsletter sponsorships trade show promotions webcasts account representative sep 2005 mar 2007 company name city state promoted marketed sold custom imprinted marketing solutions assisted clients developing marketing programs campaigns generated 75k new client sales first nine months sr manager sales intelligence jan 2004 jan 2005 company name city state gathered disseminated competitive intelligence analyzed winloss data formulated strategic counteractions sales teams provided sales analysis support tools worldwide channel partners improving sales performance increasing revenues established managed inhouse reference management system serving global sales teams secured customer contacts public relations field marketing projects sales delivered reference program metrics management managed production responses sales rfis coordinated corporate site visits manager corporate communications jan 1999 jan 2004 company name city state increased corporate visibility improved corporateproduct branding public relations advertising expanded press relations increasing companys editorial placements 150 managed 1m annual budget media buys including broadcast print digital supervised analyst relations including research inquiries corporate presentations coordinated press release pipeline editing distribution wire trade publications directed strategic planning redesign corporate web site customer portal education bachelor science hotel administration whittemore school business university new hampshire city state related volunteer work board member marshwood education foundation 20092014 chair public relations committee 20112014 technical skills microsoft office word excel powerpoint database management boulder logic salesforcecom industry tools reporting cognos techvalidate,PUBLIC-RELATIONS
customer service advocate summary talented customer service manager skilled balancing customer needs company demands effectively builds loyalty longterm relationships customers achieving individual sales goals sales manager skilled exceeding sales goals company expectations expanding client base maintaining high standards customer service skills superb sales professional store planning design strong communication skills detailoriented personnel training development time management proficient ms office accomplishments awarded annual merit increases first 15 years employment consistently exceeded daily sales targets average 5000 sales day managed successful sales team 20 members consistently exceeded sales goals 80 month successfully managed 14 million merchandise per day fulfilled supervisory duties store manager vacation interviewed applicants successfully staffed vacancies throughout store focusing primarily assigned areas routinely helped many 20 customers day highvolume retail outlet promoted call center lead within 6 months employment experience 032015 102016 customer service advocate company name city state addressed customer service inquiries timely accurate fashion maintained uptodate records times provided accurate appropriate information response customer inquiries demonstrated mastery customer service call script within specified timeframes 101995 022014 sales manager company name city state delivered excellent customer service greeting assisting customeraddressed customer inquiries resolved complaintsdesign implemented customer satisfaction metricscompleted weekly schedules according payroll policiestrained new managers store procedures policiestrained staff deliver outstanding customer servicecontributed merchandising ideas team sale meetingsreorganized sales floor meet company demandsstocked restocked inventory shipments receivedreceived processed cash credit payments instore purchasesopened closed store including counting cash opening closing cash registers creating staff assignmentsworked team member provide highest level service customersmaintained friendly professional customer interactionsverified merchandising standards maintained daily basisdemonstrated customers come first serving sense urgencyshared product knowledge customers making personal recommendationsrecommended helped customers select merchandise based needs resolved customer complaints exchanging merchandise refunding money adjusting bills served liaison customers store personnel various store departmentsinformed customers sales promotions friendly engaging mannertrained new employees company customer service policies service level standardsmanaged wide variety customer service administrative tasks resolve customer issues quickly efficiently hired trained sales staff new store location trained negotiations time management determined staff promotions demotions terminated employees necessary addressed corrected sales staff communication issues tactful effective manner directed supervised employees engaged sales inventory taking reconciling cash receipts worked closely district manager formulate build store brand helped determine movementplacement incoming merchandise designed displays make store experience interactive engaging displayed appropriate signage products sales promotions arranged items favorable positions areas store optimal sales established maintained proper high traffic displays resulting increased sales conducted staff meetings sales personnel introduce new merchandise researched current past business performance using online systems available reports effectively communicated coordinated execution planogram store management 111990 081995 sales manager company name city state managed 30000 monthly sales portfolioserved liaison customers store personnel various store departments answered customers questions addressed problems complaints person via phone exercises sound judgment issuing credits making exceptions customer policies maintain high levels customer satisfaction maintained friendly professional customer interactions trained new employees company customer service policies service level standards managed sales staff 6 members delivered excellent customer service greeting assisting customer contributed merchandising ideas team sale meetings directed supervised employees engaged sales inventorytaking reconciling cash receipts determined staff promotions demotions terminated employees necessary designed displays make store experience interactive engaging displayed appropriate signage products sales promotions effectively communicated coordinated execution planogram store management 071986 081990 data entry operator company name city state verified logged deadlines responding daily inquiriesassisted payroll preparation entered data cumulative payroll documentverified information computer system uptodate accurate promoted positive customer associate relations courtesy service professional appearance 091985 101986 loan servicing representative company name city state collected customer feedback made process changes exceed customer satisfaction goalsprovided accurate appropriate information response customer inquiriesprovided accurate appropriate information response customer inquiriesaddressed customer service inquiries timely accurate fashionassisted development call centers operations quality training processesled team customer service representatives increase service center profitability education training 1983 high school diploma generalbusiness william penn votech city state usa generalbusiness communications morgan state university city state usa 1984 1985 skills administrative call center cash receipts cash registers closing strong communication skills credit customer satisfaction customer service excellent customer service excellent customer service customer service detailoriented fashion inventory meetings merchandising money ms office negotiations payroll personnel personnel training policies processes quality reconciling sales sound store management store management phone time management,ADVOCATE
chief operating officer summary skills strategic planningmanagement strong communication skills strong creditfinancial analysis skills team buildercollaborator sales management negotiation skills strong multitasker project management planningexecution cross functional leadership professional experience chief operating officer june 2008 january 2010 company name city state recruited board directors become coo oversaw aspects 35 year old medical practice comprised 5 freestanding radiation oncology clinics located south puget sound 8 physicians 6 owners 64 employees revenues grew 48mm 2008 53mm 2014 due addition two offices one gig harbor one olympia well additional modalities treatment achievements saved company 160000 2015 due hard negotiations electronic medical record vendor due poor performance saved company 120000 annually negotiating bank lower interest rates loans early 2009 brought two construction projects one new clinic 65mm budget extensive remodel 45mm budget budget time saving 200000 total brought consultant successfully turn board meetings efficient professional meetings strict agendas time allotments topic rules order prior meetings overly lengthy ineffective combative resulted fewer meetings far effective oversaw opening addition urology practice well first mobile brachytherapy unit state wa treatment various types cancer contributed increase revenues company 1mm annually successfully negotiated two owners buyouts behalf board one amicable contentious result cost savings company excess 1mm annually may 1998 may 2008 company name city state colb started 1993 grown 85 billion dollar 150 branch community bank wa ore id recruited joined vice president commercial banker loan portfolio 051998 aggressive sales callsmarketing grew portfolio 30mm outstandings 50mm commitments three years accomplished consistent active marketing plan aimed targeting well known businesses area well utilizing strong referral base consisting lawyers accountants existing customers bank promoted svp due growth portfolio fee incomereferrals 062001 promoted svp swwa commercial banking manager 062003 position responsible 8 commercial middle market lenders whose territory stretched auburn longview wa columbia started via bank longview neglected commercial lending standpoint spent considerable time effort working lending center establish robust larger presence achievements overall team portfolio grew outstandings 100mm 160mm highly competitive charged environment one time largest commercial market bank cb later entered seattle king county implemented monthly sales meetings emphasize consistent marketing calling efforts prospects crossselling existing customers resulted deposit growth within group 100mm 200mm fee income exceeding 1200000 annually also time active mentoring individual lenders assisting credit structure pricing calling prospects existing clients worked hard foster strong lines communication collaboration departments bank partners business development instrumental success asked join loan committee voting member june 2005 credit knowledge responsibilities grown asked approved sit banks loan committee opportune time view various types credits presented addition time part assigned team perform due diligence potential bank purchases education ba chemistry pacific lutheran university chemistry pacific coast banking school certification university washington professional affiliations current board chair pierce college governor appointed past president board trustee tacoma art museum past tacoma sunrise rotary president member past board member afroc washington dc past member mgma sroa skills banking budget business development cancer commercial lending strong communication skills competitive consultant credit clients due diligence financial analysis functional leadership team builder marketing plan marketing market meetings mentoring negotiating negotiation negotiations oncology pricing project management selling sales sales management sound strategic planningmanagement urology view,BANKING
victim advocate summary highly motivating detailoriented adaptable social services professional skilled intakes assessments crisis management comprehensive case management possessing strong background criminal justice field excellent organizational analytical skills extensive experience managing heavy case loads working closely social services criminal justice agencies program managementwellrounded professional experienced applying principles psychology personnel handling administration management marketing problems extensive knowledge human industry behavior performance mental processes assessment methodsenergetic job title successful program development implementation management well community outreach missionoriented organizations highlights problem solving expertise time management ms office proficiency case planning aware legal ethical standards able work independently member team comfortable diverse populations excellent relationship building skills excellent writing critical thinking skills experience performing assessments interpersonal oral written communication skills traumainformed therapy attentive listener empathetic detailoriented strategic planner selfstarter meticulous attention detail resultsoriented selfdirected data collection analysis exceptional organizational skills accomplishments data organization improved office organization compiling quarterly budget reports financial spreadsheets organizational charts company data reports using advanced microsoft excel functions multitasking demonstrated proficiencies telephone email fax frontdesk reception within highvolume environment customer service handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency increased office organization developing efficient filing system customer database protocols created implemented daily parenting workshops teen mothers involved criminal justice system managed caseload number clients given time experience victim advocate 032014 current company name city state created organized maintained files daily case notes electronic databases organized office schedules maintained relationships necessary agency contacts completed statistical analysis developing updating maintaining statistical related records reports attended meetings trainings necessary professional development required agency funding sources maintained problemsolving solutionoriented attitude aspects work determined whether clients counseled referred specialists asked questions helped clients identify feelings behaviors assessed patients risk suicide attempts provided assessments counseling case management services youth families conferred clients discuss options goals conducted regular assessments adhered documentation processes procedures counseled individuals groups families communities regarding issues including mental health poverty unemployment substance abuse physical abuse rehabilitation social adjustment child care medical care referred clients support services needed medical housing social services employment services legal provided client tools better manage emotions address anger management issues present supported residential clients completing tasks toileting brushing teeth general hygiene built positive rapport law enforcement officers court officials community service agencies collected information clients using techniques testing interviewing discussion observation analyzed information police reports client intakes assess clients abilities needs eligibility services effectively managed work limited work environment serving large multicultural community working collaboratively judicial officers attorneys court case managers probation officers reviewed provided comments adequacy documents took necessary steps cure deficiencies created maintained computer paperbased filing organization systems records reports documents developed created effective filing system accelerate paperwork processing successfully established effective systems record retention creating database daily correspondence tracking updated departmental standard operating procedures database accurately reflect current practices created maintained spreadsheets using advanced excel functions calculations develop reports lists maintained detailed administrative procedural processes improve accuracy efficiency created databases spreadsheets improve inventory management reporting accuracy successfully established effective systems record retention creating database daily correspondence tracking residential advocate 062012 052013 company name city state accompanied victims local area hospitals police departments prosecutors office courts provide crisis intervention advocacy services oversaw 24hour hotline victims domestic violence sexual assault guided victims providing caserelated medical legal information counseled victims families significant others designed distributed training flyers recruit volunteers agencys sexual domestic violence advocacy programs assisted supervisor managing volunteers setting trainings monthly meetings managed victim case files following state agency guidelines assisted office procedures pertinent operations program generated monthly quarterly reports agency used grant writing training purposes accompanied victims local area hospitals police departments prosecutors office courts provide crisis intervention advocacy services oversaw 24hour hotline victims domestic violence sexual assault referred clients resources community met needs crisis hotline residential program conducted follow calls scheduled appointments clients surveyed surveillance cameras ensure safety clients residing domestic violence shelter facilitated workshops educated residents parenting financial literacy selfsufficiency legal rights processes adjusting communal living deli clerk 052010 052012 company name city state frequently switched positions deli clerk cold food prep support changing needs large retailer ensured minimal product shrink coordinated secondary usage product prepared variety foods according customers orders supervisors instructions received processed cash credit payments instore purchases opened closed store including counting cash opening closing cash registers creating staff assignments demonstrated customers come first serving sense urgency worked team member provide highest level service customers cleaned maintained beverage area display cases equipment order transaction area upsold additional menu items beverages desserts increase restaurant profits prepared food items sandwiches salads soups beverages completed closing duties including restocking items closing cash drawer effectively communicated kitchen staff regarding customer allergies dietary needs special requests maintained neat attractive bakery food cases took necessary steps meet customer needs effectively resolve food service issues recorded customer orders repeated back clear understandable manner frequently switched positions fountain server dishwasher support changing needs large industrial kitchen consistently adhered quality expectations standards checked deliveries signed products received correctly received orders processed payments responded appropriately guest concerns served orders customers windows counters tables quickly efficiently processed payments made accurate change mastered point sale pos computer system automated order taking maintained friendly professional customer interactions stocked rotated products stocked supplies paper goods timely basis communicated customers regarding orders comments complaints complied scheduled kitchen sanitation ensured standards practices met ensured firstinfirstout system ingredients labeled stored properly volunteer kennell attendant 032008 082008 company name city state adhered high standards safety cleanliness professionalism monitored animals recovering surgery notified veterinarians changes promoted skin coat health regular grooming advised animal owners regarding sanitary measures feeding general care medical conditions treatment options talked animals soothe familiarize human voice walked number dogs day responding dogs individual needs keeping eye whole group fed watered number animals day observed general shelter population illness injury cared animals special medical needs including diabetes prioritized animal safety comfort timestalked animals soothe familiarize human voicefed animals twice daily made sure access fresh water times support analyst 032015 current company name city state provided accurate appropriate information response customer inquiries addressed customer service inquiries timely accurate fashionmaintained uptodate records timesworked upper management ensure appropriate changes made improve customer satisfaction maintained uptodate comprehensive electronic paper filing systemsentered client records centralized database progress tracking identified customer needs market research analysisworked management identify trends developments might influence pr decisions strategiesdeveloped new analytics tool allow senior management understand impact project education masters science criminal justice 2013 saint josephs university city state us masters science criminal justice 20122013 saint josephs university philadelphia pa 385gpa bachelor arts law justice 2012 rowan university city state us bachelor arts law justice 20102012 rowan university glassboro nj 33gpa technology homeland security forensic 2010 cumberland county college city state us concentration forensic technology homeland security 20082010 cumberland county college vineland nj 38 gpa deans list summa cum laude affiliations volunteer facilitator presentations observed courtroom proceedings bail motions arraignments status conferences trials sentencing hearings juvenile family court proceedings skills clerk heavy machinery forensic security community outreach compensation filing multiline multiline phone multiline phone system phone system operations training clients cases dynamics engines learning center learning centers microsoft dynamics,ADVOCATE
director public relations partnerships executive profile highperforming executive extensive hospitality luxury lifestyle experience strategic trendspotter excels developing dynamic partnerships programs serve impetus multitiered marketing campaigns well toptier media exposure skill highlights social media influencer strategy project management brand partnership development crm content seo marketing budget development management new hotel launch relaunchbrand development core accomplishments initiated cultivated strategic business partnership benjamin hotel manhattan cornell professor coauthor sleep success dr rebecca robbins provide hotel guests sciencedriven sleep program resulting 14 billion impressions 2015 conceptualized launched surreys first full lobby rooftop exhibition artspeak partner artmuse served robust marketing campaign capitalize primary brand pillar strengthen awareness among affluent target market align efforts hotel named coolest art hotel tatler hong kong worlds best art hotels town country grew crm subscriber list 78k 102k members one month due strategic partnership media partner pure wow new york city ballet rebecca taylor professional experience director public relations partnerships 032015 current company name city state lead ideation craft programming affinia hotel collection benjamin surrey purpose creating experiences truly benefit enduser support revenue goals oversee strategic partnerships collaborations connecting likeminded brands enhance target audience awareness refresh digitalpr content increase email traffic improve seo lead media relations hotelsspa shift market share competition expand visibility among target audience yielding hits new york times yahoo usa today british airways air france magazin e cnbc secret lives super rich marketing director 052013 022015 company name city state relaunched benjamin luxury boutique hotel threeyear multiphase 10 million renovation brand repositioning redesigned programming developing key partnership upandcoming lifestyle partners barkbox subscriptionbased pet company sin workouts highend fitness concierge service dr robbins coauthor sleep success led digital content marketing crm initiatives independent hotels yielding 19 increase yearoveryear package promotion revenue production 23 increase web revenue benjamin within first year directed inhouse external creative teams pr media buying agencies creative development messaging production campaign implementation tracking analysis served brand management ambassador ensuring properties accurately represented across touch points customerfacing disciplines management sales catering staff teams assistant directormarketing manager 012010 042013 company name city state launched national bar dining rooms food network iron chef geoffrey zakarian designated one 50 favorite new york restaurants new york times involved leading rfp process overseeing graphic design development codirecting key partnership events food network saveur magazine manhattan magazine developed guestcentric hotel programming eg sleep program winks kidzzz club handel group management coaching highlighted assets distinct competitive set created brand awareness resulted noteworthy coverage new york times usa today departurescom key member website mobile site development team mansfieldhotelcom affiniacom thebenjamincom included creative direction layout navigation web content supported sales teams branded collateral presentations sales events conventions represented parent company annual nyu international hospitality industry investment conference spoke behalf hotel brands industry conferences topic pr influencer relations account director 092008 112009 company name city state key client press contact launches montage beverly hills fig restaurant surrey collaborating clients press craft compelling stories incorporating key messages emerging trends covered w magazine travel leisure departures voguecom vanity faircom magazine new york times developed media strategy pitches securing three new clients accounting 65 total revenue account supervisorsae 012006 082008 company name city state created client campaigns annual plans identified cultivated potential marketing partners promotional initiatives improve brand awareness leveraged media relationships produce top placements clients resulting three hospitality sales marketing association international adrian awards 2007 toptier placements generated top billing account wins drafting new business plans core member creative team education master journalism printegrated communications science library technology august 2004 university north texas printegrated communications science library technology bachelor arts psychology english august 2002 university north texas baylor university psychology english professional affiliations business chicks usa denihan talent development program luxury society member marie forleo bschool technical skills qualifications public relations software gorkana meltwater desktop publishing software photoshop html squarespace mailchimp cendyn,PUBLIC-RELATIONS
regional hr manager summary holistic hr professional 5 years 7 months experience human resources vertical areas recruitment employee relations performance management completing 2 years full time experience regional hr manager aug 2015 dec 2016 company name city looking good hr opportunities san francisco bay area visa statuswork permitno visa sponsorship required skills staffing recruiting professional microsoft office suite expert interviewing expertise hris applications proficient boardingoffboarding report writing employee relations new employee orientations performance management accomplishments recruited 250 employees 4 months launching new ribg rural inclusive banking group vertical icici bank worked female workforce attrition mid managerial level suggested ways retain incorporated policies worked streamlining recruitment onboarding process indusind bank suggesting changes ejoining portal assisted successful completion project applicant experience icici bank focused enhancing recruitment experience applicants suggestions project implemented worked regional hr manager managing entire hr function andhra pradeshtelangana states assets liability vertical led team two hr executives role similar hr business partner role since required working closely business leaders arriving recruitment gaps resolving employee escalations pms related issues etc handling end end recruitment cycle right sourcing job portals consultants campus recruitment etc taking interviews negotiating offers till boarding ensuring every month new joiners included payroll maintaining new joinee tracker induction tracker offered applicants tracker making monthly recruitment report power point presentation mis branch visit report escalation report taking monthly meetings regional heads making powerpoint presentation recruitment forecasting attrition analysis quarterly basis maintaining updated hris region sending business heads monthly basis handling employee queries regarding leave request transfers performance appraisal closing performance management financial year liasioning regional heads issuing pip performance improvement plan termination letters etc preparing investigation reports escalations within region discussion regional heads hr presenter rcu investigations along legal employee relations manager cases region identifying training needs sending employees various training programssending new joiners induction program ensuring goal sheet adoption half yearly feedback done within deadline ensuring pms completed time employee relationship manager may 2013 jun 2015 company name city state conducting regular branch visits ground sensing making branch visit report maintaining branch visit tracker handling employee queries regarding organization policies transfer requests salary leaves etc maintaining updating hris regiontaking induction session new joiners handling employee grievances analyzing case preparing preliminary investigation report conducted performance appraisal rajasthan rbg group managing entire performance management cycle right goal sheet updation conducting half yearly feedback 360 degree feedback normalization till final rating updation people soft conducting talent panels region ratings handled pms escalations conducted communication meetings employees recruitment manager may 2011 apr 2013 company name city state handling recruitment entire rajasthan rbg retail banking group ribg rural inclusive banking group gog global operations group managing entire recruitment life cycle right sourcinginterviewing negotiatingreleasing offers till boarding ensuring new joiners included payroll making monthly recruitment report excel sheet ppt monthly meetings respective business heads building strategies accordingly making annual attrition report recruitment forecast report entire zone using hirecraft interview management candidate management maintaining pool applicants future requirements center head various mass recruitment drives conducted icici bank ie niit leadership program bank po program etc campus recruitment visited many campuses mdi gurgaon imt ghaziabad icfai gurgaon iim kashipur etc hiring mba freshers intern mar 2010 jun 2010 company name city state taking understanding requirements clients sourcing applicants using mass mailing job posting screening lining interviews clients coordinated followedup respective hr departments salary negotiation joining education training mba human resource 2011 icfai business school city state india human resource bachelor science electrical engineering 2009 bharati vidyapeeth college engineering city state india electrical engineering interests completed diploma trained vocal classical music 3 years 3rd prize national level group song competition captain volleyball team school presented school various inter school competitions worked seeds ngo led 10 volunteers organize health literacy awareness camps awarded outstanding contribution society seeds acknowledging contributions skills banking closing clients employee relations financial forecasting hiring hris hr leadership legal letters mailing managerial managing mba meetings excel microsoft office suite powerpoint power point mis negotiating negotiation payroll people soft performance appraisal performance management performance management policies presenter recruitment recruiting report writing retail san staffing training programs additional information interests completed diploma trained vocal classical music 3 years 3rd prize national level group song competition captain volleyball team school presented school various inter school competitions worked seeds ngo led 10 volunteers organize health literacy awareness camps awarded outstanding contribution society seeds acknowledging contributions,HR
healthcare administration intern professional summary find position utilize knowledge working tandem highlyregarded setting skilled communicating organizing solving problems raise stature rankings health care facilities skills strong p resentation skills effective staff coach strategic planning capability planning development supervisory training analytical thinker supervisory training quality improvement competency independent judgment decision making work history healthcare administration intern 012014 042014 company name – city state conducted feasibility study 12 10 eight hour shifts compiling statistics handled detail work including make maintaining work schedule 16 employees proposed new ideas holiday schedule guidelines worked lean coach budget director human recourse pay roll reprehensive get view things ran department worked tight deadlines skillfully developed departmental goals objectives standards performance policies procedures organized department accordance administrative guidelines order provide specified nursing services meet legal organizational medical staff guidelines interpreted communicated new revised policies staff led planning achievement goals objectives consistent agency mission philosophy pulmonary lab technician 042011 current company name – city state performed 12lead ekgs patients throughout health system using ge mac 5000 ekg machine assumed responsibility reading ekgs normal abnormal results reporting doctor charge nurse nurse extracted arterial blood blood gas tests patients using abl800 flex radiometer ran samples reported verified results identified abnormal results report results appropriate personnel maintained abl800 flex changing membranes waste calibration solutions gas tanks maintained ensured timely replenishment supplies laboratory especially used conduct ekgs blood gas tests conducted monthly correlations reruns samples organized ekg logs credit logs sample rejection logs compose schedule 24 lab employees skillfully developed departmental goals objectives standards performance policies procedures led planning achievement goals objectives consistent agency mission philosophy developed system staff communication ensured proper implementation treatment plans comprehensive patient care educated staff state federal statutes rules regulations governing home care services interpreted communicated new revised policies staff laboratory assistant 112008 042011 company name – city state performed standardized laboratory tests verify chemical characteristics composition specimen completed medical laboratory tests procedures experiments analyses provide data diagnosis treatment prevention disease conducted chemical analyses body fluids blood urine spinal fluid determine presence normal abnormal components studied blood cells numbers morphology using microscopic technique performed blood group type compatibility tests transfusion purposes provided complex laboratory technical support responsible facilitation draw station lab including preparation manuals manifests monthly reports skillfully developed departmental goals objectives standards performance policies procedures organized department accordance administrative guidelines order provide specified nursing services meet legal organizational medical staff guidelines led planning achievement goals objectives consistent agency mission philosophy recruited hired trained coached average 4 new employees per year established maintained systems safely met residents needs patient educator 082005 current company name – city state conducted training clients appointed caretakers use complex ptinr blood monitoring instruments instructed clients usage maintenance instruments including quality control cleaning recording reporting results troubleshooting communicated clients prevention errors affecting test results scheduled training incorporate client time preparation submission documents identified educational needs patient caretakers collaborating attending physicians department heads staff encouraged participation decisionmaking health care options facilitating caretakers understanding patients health status organized department accordance administrative guidelines order provide specified nursing services meet legal organizational medical staff guidelines established maintained systems safely met residents needs patient care technician 012003 012008 company name – city state functioned phlebotomist specialized pediatric geriatric dermal venipuncture accomplished several types indwelling venipuncture including broviac hickman picc groshong cvc cvl facilitated laboratory testing maintenance including nova ccx isat monospot strepa bhcg ua protime westergren sedimentation rate glucose coordinated patient appointments mris ct scans ultrasounds including precertification verification benefits maintained patient information medical history results tests examinations patient symptoms explained terminology procedures research inquiries instruct use home health care products collect prepare data research led planning achievement goals objectives consistent agency mission philosophy established maintained systems safely met residents needs developed system staff communication ensured proper implementation treatment plans comprehensive patient care reviewed customer survey information prioritize areas improvement investigated provided submitted information quality department special incidents events complaints facilitated ongoing assessment patientfamily needs implementation interdisciplinary team care plan education bachelor science health administration current eastern michigan university city state health administration coursework health services administration coursework business management coursework healthcare administration coursework health services administration business coursework human resources management accounting associate art 4 2014 schoolcraft college city state coursework health services administration coursework health services administration business coursework human resources management accountin g associate science health science 5 2006 schoolcraft college city state health science recipient canton township scholarship coursework community health coursework health services administration coursework healthcare administration coursework health services administration business coursework human resources management accounting accomplishments microsoft suite careweb master control pathnet carelink ews u online reference library labworks affiliations american society clinical laboratory science member 2012present basic life support bls american heart association nov 2011present certified anticoagulation patient selftesting university southern indiana apr 2009 certified phlebotomist american society clinical pathology nov 2001present den leader cub scouts america september 2014 skills benefits budget calibration coach draw credit client clients decisionmaking diagnosis mac director personnel quality control reading recording reporting research sat statistics technical support troubleshooting type view composition,HEALTHCARE
graphic designer summary hardworking multitalented individual loves design play sports learn always challenge look forward always striving become better highlights microsoft office suite adobe photoshop indesign illustrator macwindows os coreldraw software photobench software photography nikon canon creative artistic selfmotivated professional quick learner time management experience 102015 012016 graphic designer company name city state photographed new cellphone cases using photobench software canon camera edited photos using photoshop applied one thousand designs photoshopped onto cellphone cases create various images website well web banners fulfill cellphone case orders coreldraw applying right design order 102015 bartender company name city state tended bar tournament private companies rented cabana spaces made sure guests enjoyed time well provided non alcoholic alcoholic beverages ensured bar table clean times well kept bar stocked available beverage options 082014 042016 athlete retail associate company name city state deliver premium consumer experience demonstrating expertise nike products services give consumers need connect train compete knowledge achieve goals unloaded deliveries processed incoming products directed immediately sales floor 092013 012014 restaurant hostess company name city state greet incoming exiting guests forbes five star customer service guidelines take information parties answered incoming phone calls multiline telephone answered questions directed calls accordingly well taking reservations guests monitored open tables seated guest accordingly helped servers needed passing menus guests transferred guests bar table served beverages 072013 072015 design guide company name city state guided interested buyers showroom floor answered questions furniture items prices company took tentative orders items interested ipad worked individual designers well retail companies partnering appropriate sales agent specific territory 032013 092013 lifeguard company name city state provided professional courteous service guest daily responsibilities included maintaining safe pristine pool deck environment set pool deck pool opens guests c ompleting breakdown pool day asthe pool closes 052012 102012 lifeguard water safety instructor company name city state maintained safe healthy learningrecreational environment aquatics programs provided constant surveillance patrons facility ensure safe environment completed opening closing duties well midday shifts instructing patrons water familiarization water safety beginner intermediate advanced swimming levels 062010 082011 pool manager company name city state maintain fellow staff members assure task create staff schedule lesson assignments conduct inservice trainings ample knowledge first aid cpr lifeguardingwater safety instructor skills ensure patron safety well safety staff members cash handling registration operations 112007 082011 lifeguard water safety instructor company name city state maintained safe healthy learningrecreational environment aquatics programs provided constant surveillance patrons facility ensure safe environment instructing patrons water familiarization water safety beginner intermediate advanced swimming levels responsible safeguarding lives swimmers water 062007 062007 chevrolet modelrepresentative company name city state representative would tend customers needs questions interest taking surveys computers obtain free merchandise chevrolet education training 2015 bachelor arts graphic design university nevada las vegas city state usa deans list honor fine arts recipient unlvs alliance professionals african heritage award recipient unlvs graduasian asian pacific islanders award 2015 bartending national bartenders school city state usa completed course study passed required test mixology product knowledge wines customer service comping gaming jackpot payouts 2014 online intern graphic design yhm magazine city state usa create advertising flyers open casting calls create business card design company 2009 high honors diploma las vegas high school city state usa 46 gpa high honors graduate scholar athlete award presidents award educational excellence volunteer convoy hope las vegas nv 2014 2015 convoy hope faithbased nonprofit organization driving passion feed world childrens feeding initiatives community outreaches disaster response,DESIGNER
software engineer qualifications c 30 plsql javascript html 4 css 2 framework net 35 database sql server 2008 oracle 9i operating systems windows 98xp windows server 20002005 unix toolsservices toad hp service manager winscp putty pm smart vi text editor visual sourcesafe businessobjects xi 31 universe designer desktop intelligence central management console domain banking work experience software engineer july 2010 march 2014 company name 3 years 9 months experience development support enhancement web windows applications implementation cost effective valueadds designed developed webbased tools asp net 35 using programming c plsql procedural languages namely enhanced ebusiness applications managed technological issues analyzing codes providing customizable solutions using sql business objects xi 31 tools awarded outstanding performance ontime delivery projects result helped team achieve 100 customer satisfaction csat score 77 theoretical knowledge basics windows presentation foundationextensible application markup language net framework 35 angularjs basic understanding strategies involved moving applications cloud microsofts windows azure manager january 2013 march 2014 company name city 1 statement work sow tracker webbased tool developed use lbg partners lbg eg hcl tool lets user create modify generate statement work sow online b project details like team size team structure work description also captured separately use managers c report generation functionality enabled privileged users accessing tool 2 service level agreement sla tracker online tool use vendors lbg tracking service level agreement sla projects generating customized reports data captured using tool used service providers service users measure performance projects b data captured service lines development testing support c functionalities added system integrate hp service developed web based tools using c plsql html ajax extensions css microsoft visual studio ide sql server source control maintenance done using source control package called visual sourcesafe hosted application iis 70 dedicated machine technologylanguages used aspnet 35 c plsql html javascript css tools used sql server 2008 visual studio ide visual sourcesafe july 2010 december 2012 company name city web application ebusiness platform used diarize appointment details lbg personnel customers 2 business eye online ebusiness application used collecting consolidating reporting lbg sales data 3 tracx online ebusiness application used lbg employees recording training competency information undertaken colleagues responsibilities involved technical support included resolving application issues using helpdesk software fixed minor backend code issues using sql form change records assisted data analysis extraction archival oracle database according customers needs monitored application servers hosted central management console business objects enterprise produced reports upon adhoc requests archived data scheduled basis using business objects xi31 tools namely desktop intelligence universe designer created sql server agent jobs monitor applications stability daily basis worked correction erroneous data feeds using basic unix commands putty value addition altered table structure database tracx match input data feed format assisted decommission business eye creating implementing methods archive data database technologylanguages used aspnet 20 plsql html tools used toad hp service manager winscp putty businessobjects xi31 universe designer desktop intelligence central management console pm smart vi text editor education training degree bachelor engineering college easwari engineering college discipline ­ electronicscommunication year graduation ­ 2010 training certifications course period institution itil ­ asm basic oct 2011 rtb business academy windows web application jan 2010 niit ltd development using net framework skills net 35 net asp net 35 aspnet 20 aspnet 35 ajax asm banking basic business objects c css css 2 customer satisfaction data analysis database delivery ebusiness editor electronics hp html 4 html ide iis 70 itil javascript c c 30 windows windows applications 2000 31 windows 98 enterprise oct operating systems oracle 9 oracle database plsql personnel programming recording reporting sales servers service level agreement sla visual sourcesafe visual sourcesafe sql sql server technical support toad unix vi microsoft visual studio visual studio windows server,BANKING
information technology specialist professional summary seeking obtain career information assurance focus cyber network defense seeking obtain career information assurance focus cyber network defense seeking obtain career information assurance focus cyber network defense skills desktops ethernet cables cisco routers video sound cards cdrom drives multiplexors scanners monitors switches tcpip configuration installing adding deleting user accounts active directory strong software application knowledge avaya microsoft office remedy experience information technology service management itsm desktops ethernet cables cisco routers video sound cards cdrom drives multiplexors scanners monitors switches tcpip configuration installing adding deleting user accounts active directory strong software application knowledge avaya microsoft office remedy experience information technology service management itsm experience information technology strong software application knowledge avayamicrosoft officeand remedy installingadding deleting user accounts active directory ethernet cables video sound cards cdrom drives multiplexors scanners monitors switches tcpip configuration installing adding deleting user accounts active directory strong software application knowledge avaya microsoft office remedy experience information technology service management itsm experience information technology strong software application knowledge avayamicrosoft officeand remedy installingadding deleting user accounts active directory experience information technology service managment itsm ethernet cables cdrom drives scanners tcpip configuration installing adding deleting user accounts active directory strong software application knowledge avaya microsoft office remedy experience information technology service management itsm experience information technology strong software application knowledge avayamicrosoft officeand remedy installingadding deleting user accounts active directory experience information technology service managment itsm work history information technology specialist 022018 current company name defines scope plans deliverables assigned projects coordinates collaborates others analyzing collected requirements ensure plans identified solutions meet customer needs expectations confirms prioritizes project plans deliverables customer participates business technical information technology solution implementations upgrades enhancement conversions understands uses appropriate tools analyze identify resolve business technical problems applies metrics monitor performance measure key project criteria performs maintenance troubleshoots network connectivity printer hardware issues uses site remote assists users deployment maintenance desktop workstations 062016 012018 company name diplomatic security service department state protected us diplomats visiting foreign dignitaries diplomatic missions maintained security awareness federal environment assisted employee management interacted vip personnel members senate foreign domestic diplomats secretary state information technology interpreter 082010 032016 company name assisted united states military training foreign nationals information technology basic troubleshooting basic system set diagnosed computer errors provided technical support backed restored organizational data files systems installed configured upgraded pc software operating systems created updated support tickets per standard operating procedures provided customer support email hosted applications desktop system network problems within defined service level agreements languages fluent dari dutch russian,INFORMATION-TECHNOLOGY
sous chef work experience sous chef jul 2010 company name city state assisted cooks preparation green salads fruit salads pasta salads worked sauté fry stations plated distributed completed dishes waiters improved accuracy filled orders changing procedure sharing tickets took inventory placed orders assisted food beverage operations front desk agent company name city state assisted property coordinator daily tasks worked hotel computer programming systems worked hr department control staffing perform employee performance evaluations handled property functions daily basis ensure best performance persistent upgrading customer service employee proficiency performance marketing property ambience income handled room reservation adjusted auditing reports received send telephone messages facsimiles front desk manager jan 2013 jan 2014 company name city state process guest registration including calculation collection payment conduct night audit assigned processed financial transactions including verification processing credit card transactions accordance company policies procedures complete shift reports maintain room status inventory respond guest inquires request regarding hotel services reservations local attractions directions etc efficient several software systems pbx opera perform work duties accordance safety security policies procedures guest service recovery night audit ihg rewards gold level rewards champion kept track enrollments reward members maintained excellence according ihgs standards monthly enrollments completed several ihg rewards compliance training seminars baquet front desk jan 2010 jan 2013 company name city state assisted administration work contracts contract changes certificates prepared access cards ordered products selected right candidates companys needs became familiar various laws ada fmla workers compensation front desk agent jan 2011 jan 2012 company name city state accomplished appointment scheduling data entry revenue management met sales goals interact customers daily basis via face face multiline phone prep cook banquet upheld department health policies maintaining sanitary pleasant dining environment prepared meals customer satisfaction performed inventory management shift supervisor host jun 2007 dec 2007 company name city state charge hosts hostesses time shift supervisor responsible front house checked time sheets ensure employees clocking properly trained new employees pos system perform work duties accordance regulations osha hazcom blood borne illnesses career overview highly motivated productive customerfocused team player strong communication interpersonal organizational time management analytical problem solving skills reliable dedicated ability grasp apply new procedures quickly organize prioritize tasks meet deadlines adapt readily new challenges core strengths promoting hotel facilities customer service hospitality supervising resolving guest disputes project management marketing experienced multiple reservation systems strong influencing communication skills indepth knowledge hotel hospitality leisure service sector able identify understand give priority urgent issues working long hours pressure tight deadlines accounting revenue management accomplishments hilton garden inn opening team member woodbridge virginia educational background masters business administration 2015 stratford university city state gpa gpa 38 magna cum lade business administration gpa 38 magna cum lade bachelors arts hospitality management 2013 stratford university city state usa hospitality management associate applied science advanced culinary arts 2010 stratford city state usa advanced culinary arts cc certifications trainings city state tips certified cpraed certified certified food handler state virginia food management professional state virginia ihg training onq training certified culinarian 2010 skills ada compliance auditing computer programming contracts cpr credit customer satisfaction customer service data entry department health financial hr inventory management cost accounting marketing access pbx policies pos safety sales scheduling seminars staffing supervisor,CHEF
senior hr manager hr business partner summary highly dedicated accomplished human resources manager record proficiency employee relations training development programs recruitment boarding payroll management benefits administration hrms database administration job description development wagesalary reviews record keeping compliance proven leader championing company values vision expectations effective communication facilitation aligns hr strategy business objectives assesses anticipates hrrelated needs communicates proactively within global hr teams management seeks develop highly effective integrated hr solutions experience senior hr manager hr business partner january 2014 january 2016 company name city state hr manager january 2012 january 2013 quality service manager hr manager january 2010 january 2011 company name city state transferred peo model full service payroll benefits set including rfp various payroll benefits vendors interviewing best fit completing implementation phase working follow issues workers comp placement tax set 15 states five localities setting fsa commuter benefits plans ensuring smooth transition background check drug testing facilitating smooth payroll transition built managed hr function across us canadian locations including full cycle biweekly payroll policy creation development training development programs developing employee handbook safetycompliance training employee inductionorientation programs employee appraisalreview processes oversaw life cycle benefits renewal process including meeting various insurance brokers plan variations presenting findings senior management coordinating open enrollment info sessions answering questions processed newhire benefits leave termination payroll paperwork ensuring 100 compliance various laws regulatory mandates serving primary contact person answering managementstaff questions provided guidance input us canadian workforce planning succession planning compensation benchmarking maximizing central areas excellence build pipeline readily available top talent drove performance management talent review succession planning training development partnered business unit directors roll key people processes performance management compensation benefits development programs well identifying training needs business units individual executive coaching needs prepared monthly lunch learns manager specific topics via inperson training andbusiness skype sessions established implemented maintained policies practices assisting employees families relocating managing visa process expats transferring global sites including coordination visa documentation coordination control relocation costs minimization work disruption employee organization achieved benefits cost reduction 15 due move peo full service benefits managed retender process canadian benefits see 22 cost savings annually forged global partnership across hr function deliver value added service management employees reflecting business objectives organization earned 2013 individual award global excellence assistant property manager january 2007 january 2010 company name oversaw fire life safety program including building financialoperational components interaction tenants new construction renovations permitting code compliance numerous contracted vendors available emergency recovery coordinated engineer safety training assistant chief engineer month required osha safety training including administering training tracking attendance ensuring compliance supervised recruitment management service coordinator staff including orientation training development employee issues performance reviews work delegation completed green initiatives including assisting leed certification process energy star applications two office buildings recycling program implementation submitting campus boma 360 designation tenant events promoting campus green campus education mba human resource management 2011 university houston human resource management bba management management bba marketing 2006 marketing affiliations society human resource management new york city society human resource management skills benchmarking benefits bi cost reduction documentation engineer executive coaching senior management financial fsa hr insurance managing office new construction payroll performance reviews performance management permitting policies presenting processes program implementation recruitment renovations rfp safety tax,HR
senior consultant experience senior consultant 092015 current company name – city state manage relationship cvs health med enrollment operations egs expert global solutions vendor contracted process member centric requests operational processes 230 employees engage site directors operations managers hr trainers workforce consultants supervisors strategically resolve workflow deliverable issues ensure continued service delivery quality satisfaction egs successful working relationship cvs egs travel two main sites bimonthly med ds annual enrollment period ensure successful training execution set service expectations line business successfully brought vendor site 100 employees 2month period including access systems training escalations raised quality 70 average 98 holding cvs business process owner accountable providing job aids updating old work instructions hosting level 3 meetings cvs bpo vendor trainers supervisors leads review errors consultantsystems consultant 052012 092015 company name – city state produced medforce navigation workflow work instructions management reporting capacities via microsoft presentation hosted live meeting trainings level 3 various user groups partnered closely cvs caremark trainers new hires system manuals building maintaining medforce bins workflow scheduled jobs produced cabinets bins workflow methods claims corrected errors documents routed incorrectly within medforce developed training materials one major systems used cvs health enrollment operations department trained 300 employees system inperson via level 3 creating forms workflow components within system installed maintained system new existing employee workstations assisted resolving escalated requests coming medforce administrative teams mailbox created helped maintain outgoing member services daily reports assisted escalated issues within member services scanning team built medforce forms claims workflow bins documenting codes conducted data reconciliation reports workflow discrepancies developed training agendas materials specific various departments consulted internal business partners bestinclass strategies workflow development metrics reporting assisted enrollment recon project managing credit card recon removal medforce project managed submission change control tickets uat testing medforce enhancements developed document imaging templates successful ocr scanning coordinator ii administrative assistant 032010 012012 company name – city state provided assistance managers supervisors administrative requests organized imaging system processors views monitored outofcompliance tasks maintained outgoing member services daily reports leadership built medforce forms member services workflow bins document codes created new hire profiles views medforce quality control scanning inputs trained new hires assumed responsibility daily recon spreadsheet processing imports devised daily new member roster loads manually installed medforce icons member services new hire desktops managed daily reinstatement processing imports beq trr code processing imports ice trr code processing imports maintained 10day letter qc reports corrective action coordinator administrative assistant 012009 012010 company name – city state medforce technology supported medicare operations incoming member correspondence identified type request scanning mail imaging system various providers corresponding workflow task type bin processed daily faxes various email inboxes identified type request imported imaging medforce created fulfilled supply requests maintaining scheduling conference rooms coordinated benefits survey processes accordance medicare guidance coordinated tracked disenrollments late enrollment penalties reinstatement letters accordance medicare guidance delivered audit support medicarepart updated report leadership mail counts daily assigned daily tasks imaging system coordinators within medforce executed daily preforecast tasks undeliverable mail outbound enrollment verification calls accordance medicare guidance maintained email box coordination benefits education high school diploma phoenix college summary positive resultsfocused consultant 14 years experience customer service administrative leadership skills adept building contributing enterprise dedicated enriching customer satisfaction methodical staff support coach focusing development peers employees ensure continued success company leader highlights medforce technologies written communication skills kronos project management peoplesafe multitasking as400 customer service 3270 meds staff training development medicare systems marx ecrs process improvement ms office suite vendor relations skills administrative as400 benefits bi business process credit customer service cvs delivery desktops email staff training faxes forms hr imaging kronos leadership letters managing management reporting materials meetings access mail ms office suite 98 multitasking navigation ocr processes process improvement processors project management quality quality control reporting scanning scheduling spreadsheet training materials type vendor relations workflow written communication skills,CONSULTANT
branch banker summary secure position utilize strong communication organizational skills customer service background ability work well people skills notary medallion microsoft word excel detail oriented experience 072004 current branch banker company name city state provide exceptional customer service business retail customers understand financial needs customers building deepening relationships open service customer accounts efficient professional manner actively participate outbound sales efforts expand customer base prepare participate weekly team sales meetings daily huddles loan officerapplications submissions customer documentation close book 062003 072004 branch supervisor company name city state managed coach team maintaining workforce stability insuring knowledge bank products procedures polices managed daily branch operations including limited cash standards regulations compliance weekly monthly quarterly annual audits understand financial needs customers building deepening relationships crossselling bank products services develop expand new existing consumer commercial accounts 101986 091998 retail banking officer company name city state oversee branch operations manage teller staff ensure following banks policies procedures open service customer accounts efficient professional manner provide exceptional customer service consumer commercial customers identify refer prospects business partners loan officerapplications submissions customer documentation close book education training diploma hammonton high school city state skills book coach customer service detail oriented documentation financial meetings excel microsoft word policies retail selling sales,BANKING
media administrator summary experienced administrator keen eye innovative solutions 15 years experience troubleshooting managing ensuring networks systems run optimum capacity highlights windows apple linux cisco ios network upgrades cisco router management technical specifications creation website creation maintenance excellent problemsolving abilities outstanding communication skills exceptional diagnostic skills graphic design accomplishments functioned member problem resolution enterprise service desk teams handling 22000 employees regarding software hardware networking usage configuration via telephone email ticket tracking software level 1 level 2 level 3 support representing 50000 computers devices desktops laptops printers diverse group end users chiefly executive personnel drafted proposal new training department save company 34 million maintained total shrink cycle counts misc adjustments year end inventory less 110 merchandise revenue ensuring companys policies strictly adhered information accurate reports properly worked experience media administrator jan 2006 current company name city state boosted website traffic creating integrated social media strategy including successful seo linkbuilding campaign increase websites credibility drive traffic created effective messaging using language graphics marketing collateral installed software modified repaired hardware resolved technical issues provided base level support nontechnical personnel within business identified solved technical issues variety diagnostic tools remained uptodate latest technologies solutions applicable company products reviewed technical documentation procedures local technology coordinator jan 2012 jan 2014 company name city state set configured supported internal andor external networks including wireless windows environment hp switches maintained systems windows xp windows 7 server 2003 server 2008 active directory software office medisoft v16 dentrix dexis hardware printers cameras security network configurations troubleshot network performance issues printer issues user account issues recommended upgrades patches new applications equipment provided technical enduser support training needed trainer jan 2012 jan 2012 company name city state trained employees upgrade office 2003 office 2010 provided base level support nontechnical personnel within business followed clients ensure optimal customer satisfaction utilized software tools identify solve technical issues windows xp windows 7 altiris remote control footprints citirx lms pos product support specialist jan 2011 jan 2012 company name city state installed pos pharmacy software modified repaired hardware resolved technical issues provided base level support nontechnical personnel within business utilizing variety software tools unix sco mysql footprints joinme kaseya managed call flow responded technical support needs customers resolved product service problems clarifying customers complaint determining cause problem selecting explaining best solution solve problem expediting correction adjustment following ensure resolution local technology coordinator jan 2009 jan 2011 company name city state set configured supported internal andor external networks including wireless windows environment hp switches maintained systems windows xp windows 7 server 2003 server 2008 active directory software office medisoft v16 dentrix dexis hardware printers cameras security network configurations troubleshot network performance issues printer issues user account issues recommended upgrades patches new applications equipment provided technical enduser support training needed computer networking administration instructor jan 2009 jan 2011 company name city state taught courses leading students towards mcsemcitp certification approved curriculum developed daily lesson plans include instructional aids participated school retention initiatives providing regular accurate timely feedback students school concerning academics behavior attendance motivated students actively participate aspects educational process completed professional development inservice activities accordance college standards maintained expertise subject area recommended improvements curriculum design network administrator jan 2008 jan 2008 company name city state set configured supported internal andor external networks including wireless windows environment developed maintained systems applications security network configurations troubleshot network performance issues printer issues user account issues recommended upgrades patches new applications equipment provided technical enduser support training needed support specialist jan 2007 jan 2007 company name city state performed variety duties support computer andor client server unit windows environment installed software modified repaired hardware resolved technical issues setup classroom lab environments functioned member problem resolution enterprise service desk teams handling 22000 employees regarding software hardware networking usage configuration via telephone email remedy ticket tracking support software representing 50000 computers devices diverse group end users chiefly executive personnel pos support analyst jan 2005 jan 2007 company name city state functioned member help desk team handling 1500 franchise stores 600 corporate stores regarding pos software hardware usage configuration well networking via telephone heat ticket tracking support software level 1 level 2 level 3 representing 20000 computers peripheral devices printers modems caller id boxes diverse group end users diagnosed system problems contacted vendors service andor replacement managed various areas support including broadband connectivity windowspos installation configuration upgrade issues supported network dial configurations troubleshot researched diagnosed documented resolved technical issues superior degree technical knowledge experience utilized variety tools troubleshooting including remote desktop terminal server enterprise manager query analyzer education network systems admin professional program 72015 new horizons city state completed courses network system professional program new horizons computer learning center earn comptia net microsoft mcsa cisco ccnp ccna certifications certs progress bachelor science technical management devry university gpa magna cum laude gpa 38 graduated magna cum laude gpa 38 skills active directory apple broadband cisco router cisco ios client server communication skills hardware network systems curriculum design clients customer satisfaction email graphic design graphics help desk hp support lesson plans linux marketing collateral medisoft messaging mcse office windows 7 windows windows xp modems mysql enterprise network networking networks personnel cameras pos printer printers problem resolution problemsolving sco strategy switches technical support user support training technical documentation telephone terminal server troubleshooting unix upgrades upgrade website,DIGITAL-MEDIA
patient care technician summary enthusiastic hardworking nursing school graduate graduated salutatorian magna cum lauda chamberlain university cando attitude led valued member prior employers extremely dedicated always strive provide best service possible one proudly put name understand importance getting job done correctly first time timely manner strong advocate patients healthcare team work experience 122016 072017 patient care technician interviewed patients measured vital signs documented information patients emr assisted nurses preand postoperative therapy treatments inserting discontinuing foley catheter discontinuing iv catheters maintaining iv fluids collected prepared laboratory specimens preformed glucose monitoring transported patients via wheel chairs stretcher assisted patients ambulate around unit notified nurses conditional changes patients care provided care comfort patients ensuring best possible care 062010 122014 server company name assisted patrons selection food beverages presenting menu offering recommendations transmitted orders bar kitchen recording patrons choices identified patrons special dietary needs special requests protected establishment patrons adhering sanitation safety alcohol beverage control policies 092005 092009 aviation electronic technician company name drastically reduced aircraft discrepancies 30 tenure patrol squadron sixteen troubleshot replaced repaired critical electronic equipment 17 different p3c aircraft avionic systems responsible accurate timely updating aircraft log books accountable 10 junior sailors work center 072000 082005 company name assisted dvm medical examinations triaged incoming patients managed clients throughout visit prepared animals surgery prepared surgical packs monitored patients anesthesia assisted veterinarians surgical procedures performed dental procedures xrays lab bloodwork gave vaccinations obtained blood samples administered medications monitored appropriately documented patient vital signs activity clearly communicated instructions clients veterinary assistants education training june 25 2017 bachelors science degree nursing chamberlain university city state nursing may 6 2011 associates arts florida state college jacksonville interests registered nurse state florida july 18 2017 american heart association basic life support bls certification preceptorship uf health emergency departement stabilized managed basic life support high acuity patients triaged patients according acuity assessed collected data patient health history current condition coordinated health care team including physicians pharmacists technicians initiated corrective action equipment patient showed adverse worsening condition documented information concisely accurately according hospital policies inserted iv catheters administered iv fluids medications appropriate collected blood specimens interpreted lab results collected prepared laboratory specimens performed glucose monitoring assisted physicians performing procedures initiated patient education including manage illnessinjury explaining post treatment home care needs diet exercise selfadministration medication well referrals clinical experience 400 hours uf health transitional care unit neurological medical surgical orthopedic medical surgical labor delivery neonatal intensive care unit neonatal intensive care unit step pediatric emergency department intensive care unit northeast florida state hospital mental health nursing memorial specialty hospital medical surgical skills anesthesia c clients policies presenting recording safety surgery therapy vital signs xrays additional information licensure registered nurse state florida july 18 2017 american heart association basic life support bls certification preceptorship uf health emergency departement stabilized managed basic life support high acuity patients triaged patients according acuity assessed collected data patient health history current condition coordinated health care team including physicians pharmacists technicians initiated corrective action equipment patient showed adverse worsening condition documented information concisely accurately according hospital policies inserted iv catheters administered iv fluids medications appropriate collected blood specimens interpreted lab results collected prepared laboratory specimens performed glucose monitoring assisted physicians performing procedures initiated patient education including manage illnessinjury explaining post treatment home care needs diet exercise selfadministration medication well referrals clinical experience 400 hours uf health transitional care unit neurological medical surgical orthopedic medical surgical labor delivery neonatal intensive care unit neonatal intensive care unit step pediatric emergency department intensive care unit northeast florida state hospital mental health nursing memorial specialty hospital medical surgical awards salutatorian magna cum laude graduate chamberlain university honor graduate p3 electrical connector wire repair organizational maintenance course p3c avionics organizational level maintenance course aug 2006 enlisted aviation warfare specialist nov 3 2006 department navy good conduct award sept 7 2007 navy marine corps achievement medal sept 6 2009,AVIATION
marketing communications director core accomplishments communications plans managed budgets 200k 10 million outstanding work ethic organizational skills professional experience marketing communications director 012014 current company name city state creates compelling persuasive relevant accurate communications content increases publics engagement organization collaboration members national marketing communications cohort build community support improving schools seattle across state develops executes robust marketing communications strategy collaboration seattle executive director government affairs director seattle organizer ensure highimpact communications earned media strong support stand children washington efforts conducting marketspecific qualitative research inform strategic communication outreach target audiences develops implements comprehensive public relations strategy strengthen elevate stand childrens brand elevate effectively message policy electoral campaigns across state associate director corporate relations 012009 012013 company name city state consulted companies black girls code log camp national association multicultural digital entrepreneurs liaised education organizations washington stem wested education pioneers led communication activities marketing public relations social media pitched stories journalists prospective companies managed media profile executives developed managed speaking plans black girls code ceo created branding materials overall messaging served creative copywriter pitches presentations brochures web promotion marketing materials planned organized companies proactive presence several communication channels including traditional media channels online social media businesscommercial events conferences industry meetings worked collaboration media houses develop new ways strategies attracting media audiences general public british virgin islands led fiveperson crossfunctional team strategic planning including building private sector relationships conducting negotiations managing budget house targets developed maintained relationships ministry internationally 22 countries designed communicationsmarketing strategy ministry press releases talking points briefings white papers instituted communication program convey specifics securities investment business act 2010 financial community worked crossfunctional partners finance policy legal marketing diverse communications matters ranging media strategy crisis management ministry prepared briefings deputy premier managed executive spokespeople ministry lead negotiator tax information exchange agreement program expanded international business development program represented ministry finance numerous international conferencesmeetings senior relationship manager mission critical corporate sponsors cultivated solicited philanthropic partnerships identified prospects developed proposed strategies cultivation major financial institutions managed corporatesponsored local programs distance learning events developed investment curricula director corporate relations maintained strengthened affiliation organization activities investment international related grant making programming represented organization various financial industry events nationally new york director management planning 012008 012008 company name city state new york nyparis france new york director management planning led establishment new york office oversaw operating budget 10 million secured grant 440k bill melinda gates foundation developed programmatic assessment evaluation tool streamlined contract management process improved performance suppliers maximized financial performance managing compliance ultimately decreasing staffing costs developed implemented new operating plans policies programs procedures served liaison primary point initial contact internal board directors external constituencies matters pertaining office paris director drafted speeches presentations lectures policy documents issues related work organization ensured office operations compliance policy provisions standards ensured registrations license procedures date internationally managed variety special projects department governance manager 012006 012008 company name city state organized coordinated governance activities worked directly chief executive officer served liaison board directors edited grant proposals participated grant proposal process tracked priorities developments various boards affected organization represented ceo internal external settings education masters university pennsylvania public policy city state us university pennsylvania philadelphia pa masters public policy may 2003 gpa 38 wharton business school corporate finance marketing wharton business school courses corporate finance marketing bachelor arts annenberg school communications comparative government city state us annenberg school communications courses communications smith college northampton bachelor arts may 1999 major comparative government certificate northwestern university kellogg school management marketingleadership executive program city state us northwestern university kellogg school management certificate marketingleadership executive program july 2007 chicago il additional technology skills ms office raisersedge lexisnexis twitter numerous social media platforms extensive international work western europe us africa asia caribbean certifications certificate marketingleadership executive program chicago il professional affiliations consulted companies black girls code log camp national association multicultural digital presentations online social media businesscommercial events conferences industry meetings served creative copywriter pitches presentations brochures web promotion marketing materials skills marketing public relations marketing branding copywriter proactive self motivated liaison budget governance proposals public relations strategy finance business development crisis management exchange marketing strategy media strategy premier securities strategic planning white papers associate contract management million operations registrations staffing budgets energetic organizational skills san storage area network ms office public policy corporate finance,PUBLIC-RELATIONS
design director senior designer professional summary passionate design director extensive talents providing clear instructions team members supervising budgets ensure project profitability natural leader 10 years experience leading successful talented design teams seeking new position senior designer great organization skills apparel design adobe photoshop originality adobe illustrator garment construction superb eye detail ability effectively plan project presentations teamwork skills pattern making illustration sketchbook pro work history design director senior designer 102016 current company name – city state developed seasonal merchandise assortment improve category depth breadth clearly communicated design revisions members fashion design team developed seasonal brand style guides promote tiger schulmanns tsk pro shop sketched artistic fresh designs consideration communicated photographers stylists effectively showcase brand negotiated vendors availability product specifications distribution delivery deadlines price developed seasonal brand style guides supervised several projects simultaneously maintaining profitability consistently exceeding design expectations facilitated new processes within department alleviating repetition boosting overall team productivity head designer 062015 102016 company name – city state helped company advance industry standing creating innovative concept designs supervised design staff product creation release clearly communicated design revisions members fashion design team developed seasonal merchandise assortment improve category depth breadth worked technical design product management provide accurate complete design packages designed advertisements tradeshow banners signage concept completion head designer 022014 112015 company name – city state implemented process improvements increase team effectiveness reduce repetitive tasks juggled multiple projects simultaneously never losing strategic vision always maintaining focus planned oversaw photography shoots retouching consistently completing tasks within budget trained team 3 designers delegating tasks offering insight help meet tight deadlines created storyboards 3d models animation visual effects meet design goals head designer 082008 072014 company name – city state implemented process improvements increase team effectiveness reduce repetitive tasks juggled multiple projects simultaneously never losing strategic vision always maintaining focus carefully prepared design layouts prepress files offset web digital printing contributed creative process original ideas inspiration presented projects internal clients generated detailed specs final designs collaborated vendors ensure style consistency marketing materials freelance senior designer consultant 062004 102006 company name – city state sketched artistic fresh designs consideration designed new onbrand visual elements effectively convey concepts messaging led aesthetic vision creation new fashion products provided high quality results timely manner developed seasonal merchandise assortment improve category depth breadth generated detailed specs final designs freelance senior designer 122003 062004 company name – city state designed collection 2004 fashion show worked directly sean combs resolve design fitting problems show supervised various local factories development show apparel fitted models runway designer 092002 122003 company name – city state researched current forecast colors design designed proposed garments traveled mainland development resolved client concerns quickly professionally developed marketing sales strategies maximize business success monitored production schedules product manager head designer 032000 092002 company name – city state managed mens apparel product development cycle including prototyping designs coordinating mass production developed implemented favorable pricing structures balancing firm objectives customer targets directed develop design merchandising plan major licensees ecko unltd azzure denim well house brands worked directly marc ecko development managing team 5 associate assistant designer 021995 042000 company name – city state developed prototype designs broad range products within design portfolio teamed development inspiration boards sample material collections color selection upcoming product design highly skilled using hand drawing sketch illustrator develop concept boards delivered highly innovative concepts stringent deadlines prepared concept boards mock ups form color prepared managed presentation walls covering seasonal lines fabricated sample garments review senior design staff education associate science apparel design fashion institute technology city state accomplishments designed sean john fashion show 2008 featured mtv king designed sean john fashion show 2004 received cfda award outerwear design featured moma designed marc ecko fashion show 2002 outerwear showcased showroom designed tommy hilfiger olympic ski team outerwear accessories additional information works appeared wwd daily dnr news source magazine timeout complex magazine detail flaunt stuff magazinevibe trace teen people honey ym skills apparel design adobe photoshop originality adobe illustrator garment construction superb eye detail ability effectively plan project presentations teamwork skills pattern making illustration sketchbook pro work history design director senior designer 102016 current company name – city state developed seasonal merchandise assortment improve category depth breadth clearly communicated design revisions members fashion design team developed seasonal brand style guides promote tiger schulmanns tsk pro shop sketched artistic fresh designs consideration communicated photographers stylists effectively showcase brand negotiated vendors availability product specifications distribution delivery deadlines price developed seasonal brand style guides supervised several projects simultaneously maintaining profitability consistently exceeding design expectations facilitated new processes within department alleviating repetition boosting overall team productivity head designer 062015 102016 company name – city state helped company advance industry standing creating innovative concept designs supervised design staff product creation release clearly communicated design revisions members fashion design team developed seasonal merchandise assortment improve category depth breadth worked technical design product management provide accurate complete design packages designed advertisements tradeshow banners signage concept completion head designer 022014 112015 company name – city state implemented process improvements increase team effectiveness reduce repetitive tasks juggled multiple projects simultaneously never losing strategic vision always maintaining focus planned oversaw photography shoots retouching consistently completing tasks within budget trained team 3 designers delegating tasks offering insight help meet tight deadlines created storyboards 3d models animation visual effects meet design goals head designer 082008 072014 company name – city state implemented process improvements increase team effectiveness reduce repetitive tasks juggled multiple projects simultaneously never losing strategic vision always maintaining focus carefully prepared design layouts prepress files offset web digital printing contributed creative process original ideas inspiration presented projects internal clients generated detailed specs final designs collaborated vendors ensure style consistency marketing materials freelance senior designer consultant 062004 102006 company name – city state sketched artistic fresh designs consideration designed new onbrand visual elements effectively convey concepts messaging led aesthetic vision creation new fashion products provided high quality results timely manner developed seasonal merchandise assortment improve category depth breadth generated detailed specs final designs freelance senior designer 122003 062004 company name – city state designed collection 2004 fashion show worked directly sean combs resolve design fitting problems show supervised various local factories development show apparel fitted models runway designer 092002 122003 company name – city state researched current forecast colors design designed proposed garments traveled mainland development resolved client concerns quickly professionally developed marketing sales strategies maximize business success monitored production schedules product manager head designer 032000 092002 company name – city state managed mens apparel product development cycle including prototyping designs coordinating mass production developed implemented favorable pricing structures balancing firm objectives customer targets directed develop design merchandising plan major licensees ecko unltd azzure denim well house brands worked directly marc ecko development managing team 5 associate assistant designer 021995 042000 company name – city state developed prototype designs broad range products within design portfolio teamed development inspiration boards sample material collections color selection upcoming product design highly skilled using hand drawing sketch illustrator develop concept boards delivered highly innovative concepts stringent deadlines prepared concept boards mock ups form color prepared managed presentation walls covering seasonal lines fabricated sample garments review senior design staff,APPAREL
customer service representative summary recognized able promote exceptional results productivity team individuals six years experience within contact center operations supervised teams 20 100 employees extensive experience within contact center operations environment including daily communications levels leadership supervisor management recognized ability multitask excel task assigned analytical organizational skills skills microsoft office verint siebel rta avaya operating systems vista windows 7 windows 8 windows 10 experience 082015 current customer service representative company name city state handled large call volume able multi task provide accurate information consumers maintaining high level quality service keep records customer interactions transactions recording details inquiries complaints comments well actions taken confer customers telephone person provide information products services take enter orders cancel accounts obtain details complaints refer unresolved customer grievances designated departments investigation complete contract forms prepare change address records issue service discontinuance orders using computers 092014 072015 customer service supervisor company name city state provides supervision leadership team 20 60 customer service representatives various communication channels within operations telephone e mail written correspondence webchat met contract specific goalsobjectives required extensive experience healthcare marketplace supervise develop coach csrs assure productivity quality attendance timeliness work completion assigned projects departmental goals maintain daily reports regarding adherence service level staffed hours assure csrs team meeting contract department goals assume leadership responsibility floor management including agent placement department tasks contact center incentives work closely team csrs supervisors customer service managers senior site managers within operational areas contact center complete deliver employee performance appraisals monthly yearly basis corrective actions needed interviewed hired qualified candidates cco customer service representative well performed substantial portion recruitment new hire employees including advertising job fairs general dynamics information technology 102013 092014 customer service representative company name city state handled large call volume able multi task provide accurate information consumers maintaining high level quality service keep records customer interactions transactions recording details inquiries complaints comments well actions taken confer customers telephone person provide information products services take enter orders cancel accounts obtain details complaints refer unresolved customer grievances designated departments investigation complete contract forms prepare change address records issue service discontinuance orders using computers 062011 102013 customer service representative company name handled 100 calls day able multi task provide accurate information consumers maintaining high level quality service keep records customer interactions transactions recording details inquiries complaints comments well actions taken confer customers telephone person provide information products services take enter orders cancel accounts obtain details complaints practiced conflict resolution refer unresolved customer grievances designated departments investigation complete contract forms prepare change address records issue service discontinuance orders using computers education training 2013 associate science psychology eastern kentucky university city state skills administrative advertising avaya budget coach conflict resolution prepare contracts clients customer service dispatching e mail forms information technology inspect iso 9001 leadership materials microsoft office operating systems developer performance appraisals personnel progress quality quality control recording recruitment safety codes siebel supervisory supervision telephone time management vista written,INFORMATION-TECHNOLOGY
assistant cfo professional summary dedicated focused office administrator excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking role increased responsibility authority core qualifications computer proficiency serviceminded motivational leadership style inventory control professional demeanor selfdirected time management ability ability prioritize customer service system improvements strong initiative resourcefulness forwardthinking mindset experience assistant cfo 042008 current company name city state managed operations accordance budget requirements maintained compliance company legal requirements oversaw operations charter dispatch department managed office inventory placed new supply orders updated employee paperwork records scheduled appointments maintained master calendar oversaw training daily performance three staff wrote professional business correspondence generated financial reports management review liaised directly customers meet needs maintain satisfaction provided support coo sales team managing operation work flow improved communication efficiency primary liaison departments clients vendors planned travel arrangements executives staff organized files developed spreadsheets faxed reports scanneddocuments properly routed agreements contracts invoices signature process created maintained spreadsheets using advanced excel functions calculations develop reports lists performed additional duties special projects assigned chief pilot coordinated additions deletions passenger lists prior aircraft movement coordinated changes aircraft movement ensured compliance federal state local foreign regulations announced flight status updates successfully completed nata compliance tsa 125 program develop professional skills ensured team member responsibilities defined understood monitored ongoing expenses relative budget projections cultivated strong working relations industry executives verified information computer system uptodate accurate compiled statistical information special reports created monthly reports records closed terminated records completed chart audits organized billing invoice data prepared accounts receivable expected revenue reports controllers updated departmental standard operating procedures database accurately reflect current practices identified resolved system account issues developed created effective filing system accelerate paperwork processing collaborated administrative team members human resources finance department special projects events created maintained computer paperbased filing organization systems records reports documents charter sales rep flight dispatcher 052006 022008 company name city state fielded average 50 customer service calls per day confirmed appropriate changes made resolve customers problems exercises sound judgment issuing credits making exceptions customer policies maintain high levels customer satisfaction managed wide variety customer service administrative tasks resolve customer issues quickly efficiently updated database customer sales information evaluated competitors performed market research verified information computer system uptodate accurate updated departmental standard operating procedures database accurately reflect current practices maintained detailed administrative procedural processes improve accuracy efficiency planned travel arrangements staff charter sales flight dispatcher 032000 032005 company name city state maintained detailed administrative procedural processes improve accuracy efficiency coordinated meetings department managers served main liaison sales flight staff contacted providers discuss status rebilling reimbursement process ensure account resolution managed incoming outgoing calls successfully established effective systems record retention creating database daily correspondence tracking improved communication efficiency primary liaison departments clients vendors directly supported vice president managing operation work flow handled processed confidential client information coordinated airport vendors regarding fueling catering logistics monitored flight schedule daily 6 aircraft monitored updated flight schedules pilots daily accounts receivable accounts payable education high school diploma general 1995 lake weir high school city state usa skills account management calendaring client relations computer proficiency coordination creative problem solving critical thinking customer needs assessment customer service data collection data entry documentation email executive management support filing grammar internet research letters memos microsoft excel microsoft office suite microsoft outlook microsoft powerpoint microsoft word multitask management organizational skills prioritization proofreading reading comprehension report transcription research scheduling spreadsheets telephone skills time management travel arrangements travel booking travel planning vendor management,AVIATION
sr graphics designer summary working graphic designer vanderbilt university twenty years additionally since 2013 supervisingadvising team anywhere ten 17 student designers perform work vanderbilt students student groups highlights indesign photoshop illustrator quark microsoft word acrobat designing fourcolor photo manipulation retouching illustration wordmark design accomplishments awards second place great performances vanderbilt 200607 brochure association college unions international first place best calendar 200607 association college unions international region 5 first place great performances vanderbilt 200102 brochure association college unions international second place homecoming ad 200102 association college unions international experience 022007 042017 sr graphics designer company name city state graphic design work offices within office dean students including brochures postcards ads posters fliers table tents invitations tshirts logos banners etal involves work following departments active citizenship service arts campus events assessment special projects black cultural center center student wellbeing chaplain religious life office university central administration conferences office greek life housing residential education inclusion initiatives cultural competence international student scholar services lgbtqi life project safe center reservations events student accountability community standards academic integrity student centers student leadership development student organizations transition programs margaret cuninggim womens center sometimes projects outside dos specially requested dean students conduct research collect information design projects assist development implementation marketing public relations plans strategies write brochures news releases promotional materials handle details production supervise train assign work ace student workers compile data preparation budget contact printer orchestrate final outcome design products contact vendors professionals preparation design marketing projects attend marketing andor related seminars related programs dean students 011996 012007 marketingpr specialist company name city state graphic design work student campus events within office dean students including brochures postcards ads posters fliers table tents invitations tshirts logos etal areas include great performances vanderbilt greek life vanderbilt dance group sarratt gallery vanderbilt sarratt studio arts vanderbilt homecoming international lens conduct research collect information design projects assist development implementation marketing public relations plans strategies write brochures news releases promotional materials handle details production supervise train assign work two student workers compile data preparation budget contact printer orchestrate final outcome design products contact vendors professionals preparation design marketing projects compose press releases edit text coordinate update maintain mailing lists attend marketing andor related seminars related programs sarratt 011994 011996 secretary iii company name city state update maintain mailings functions relating student center prepare mailings distribution coordinate update maintain mailing lists compose press releases edit text track history performances presented sarratt prepare time sheets employees answer phones file substitute cashier 011988 011992 manager company name city state oversee gallery operations prepare openings ie publicity related mailings sell works art follow payment artists write press releases follow contacts create maintain database tracking works art prepare bulk mailings promotional purposes create filing system prepare payroll sale tax forms maintain office building supplies collect rent handle tenant related problems oversee custodial services 011977 011988 secretary iii company name city state support director management information systems user support services compose prepare memos letters reports etc set maintain departmental files handle confidential material personnel files employee turnover reports reconcile monthly departmental budget variances handle travel arrangements coordinate business calendar maintain assignment personal computer logs education ba english indiana university pennsylvania state english interests art related environments painting collage gallery going reading music related events skills academic acrobat photoshop ads arts art banners brochures budget cashier color conferences database designing dos edit filing forms graphic design greek illustration illustrator indesign leadership development letters logos logo design lotus 123 director mailing marketing materials office microsoft word works management information systems news releases paradox payroll personnel photo manipulation posters press releases printer promotional materials public relations publicity quality quarkexpress research seminars tax user support answer phones travel arrangements,DESIGNER
ownerpresident professional profile seasoned marketing professional delivers results alignment strategic business plans developing executing marketing campaigns well managing external agencies qualifications strategic marketing planning results measurement strategic development experiential customer events plan execution nascar sponsorship video production execution webinars product positioning brand developmentintegrated marketing communications account relations tactical planning relevant experience oversaw campaign exceeded annual goals increased brand relevance consumers experience ownerpresident january 2013 current company name freelance communications digital content creation corporate independent businesses development production video content internet social media strategic marketing manager january 2010 january 2012 formulated directed coordinated marketing activities promote products services maximized marketing budget coordinated media buys provided oversight pr trade show activity created strategies stretch marketing promotional budgets improving brand impact marketplace adjusted marketing mix implemented improved integrated strategy took ownership executed experiential nascar marketing program raised awareness one brands increased pullthrough rate product resulting 15 increase production volume sales 3 million total branded tv exposure estimated joyce julius program also resulted strengthening relationship major customer reduced shipping setup costs trade show properties 3000 per event refreshing tradeshow properties displays developed impactful displays designed engineered lighter easier transport shows cost savings 50000 entire trade show season developed refined ipad app designed implemented standardize sales materials presentations provided customer facing brand consistency product specification accuracy improved process creating sales presentations eliminated redundancy making sales staff efficient productive product marketing brand manager january 2003 january 2010 managed coordinated marketing branding activities created communications materials created engine brand commercial vehicle market developed strategy positioning naming graphic elements along brand standards guidelines allowed company focus marketing advertising efforts meet brand objectives well optimizing budgets produced award winning documentary video conception completion depict companys 75year history finished product integral part internal external communications campaign illustrate product evolution leading new product launch project required extensive historic research fact checking handson production saved 75000 cost developed executed integrated brand launch partnership country music association event nashville combined onsite product experience premium distribution interactive web site billboard magazine recognized sponsorship extraordinary innovation developed implemented pr communications campaign increased consumer interaction loyalty company brand integrated customer events website interaction project completed time budget managed internal corporate events included planning logistics vendor management board directors meetings wall street analyst gatherings annual dealer meetings reduced production costs 50 resulting 1 million annual savings executive producer january 1999 january 2012 company name city state manufacturer marketer distributor trucks engines fortune 200 company education ba communications 2005 benedictine university city state communications magna cum laude accredited certificate computer graphic design international academy design technology chicago il 1996 affiliations member american marketing association skills advertising analyst agency brand development branding budgets budget content content creation equity focus freelance graphic design graphic innovation logistics managing marketing market marketing communications materials meetings positioning presentations pr research sales shipping specification strategy strategic development strategic marketing tv vendor management video video production web site website additional information awards chicago bma tower award websites 50000 maxxforcecom 2007 chicago chapter business marketing association tower award logo design maxxforce diesel power logo 2007 pcc silver trumpet marketing communications ford power stroke diesel crew club program 2004 pcc goldensilver trumpet award recognizes distinguished achievement excellence planning creativity execution public relations related communications publicity club chicago golden trumpet marketing communications navistar dieselization america public relations campaign 2002,DIGITAL-MEDIA
manager highlights customer client relations advanced troubleshooting techniques project management tracking windows server 2003 2008 2012 windows xp vista 7 8d experience manager december 2013 current company name city state stabilize manage infrastructure applications corporate remote facilities create standard hardware software lists purchased based lists create fiscal year budget department perform thorough audit proposed various changes based audit administer various information technology systems applications plan manage information technology projects define plan employee training programs internal staff maintain production database applications analyze system performance make recommendations management infrastructure upgrades andor changes reduce system downtime diagnosing resolving complex technology related issues negotiate vendor contracts ensure correct product lowest cost streamlined internal communication platform perform routine vulnerability risk assessments company infrastructure perform regular security audits internal infrastructure applications implemented voice internet protocol phone system entire organization manage corporate website made necessary edits adjustments work various departments determine technology needs provide end user support inoffice remote users senior technical analyst october 2010 december 2013 company name city state manage team help desk technicians ensure excellent customer satisfaction prompt issue resolution 30 clients maintain monitor ticket queue technicians work technicians determine correct issue escalation path administer various information technology systems applications analyze system performance make recommendations management infrastructure upgrades andor changes maintain consistent communications client point contact complex client help desk infrastructure rollouts develop detailed technical documentation processes clients work closely director develop help desk policies procedures make technical recommendations clients based need cost act account owner select accounts formulate monthly help desk budget manage accordingly work team vendors technical training needs director information technology january 2010 october 2010 company name city state manage corporate network ensure high system availability develop backup disaster recovery plan reduce system downtime diagnosing resolving complex technology related issues administer mpls network remote locations coordinate construction configuration remote offices implement corporate infrastructure monitoring program manage corporate phone voice mail systems provide quality support personnel communicate presidentceo technical matters director information technology june 2004 december 2009 company name city state manage corporate network ensure high system availability maintain disaster recovery methods backup procedures administer 68 local area networks investigate implement document management solution manage internal phone switch voice mail system oversee staff ensure job expectations met train deficiencies implement incident reporting system allows tacking issues correction timely manner formulate departmental policy procedure documents create annual budget monitor itrelated expenditures research recommend system development priorities effectively communicate relevant itrelated information superiors communicate departments ensure information technology needs met write technical documentation hardware software installation enduser support documents client pc standards negotiate vendors create cost effective solution hardware software maintenance agreements provide endusers training classes microsoft office products reduced cell phone bills 40 travel expenses 45 implementing policy procedures exceeded job expectations minimal supervision required project manager june 2000 december 2003 company name city state provide leadership direction installation team members investigating radiology department workflow gathering requirements managing scope ensuring quality throughout installation work sales team determine pacs radiology information systems andor hospital information system needs imaging center hospital coordinate vendors hospital staff hospital administration determine project timeline aware hipaa guidelines implications throughout project timeline investigate radiology modalities determine dicom compatibility andor upgrade needs participate aspects equipment installations communicate feedback management regarding needs sites develop procedures deploy client pcs standard image security policies work help desk team develop consistent help desk methods call logging techniques education bachelor science cybersecurity may 2015 university maryland university college city state cybersecurity computer information systems august 1993 middle tennessee state university city state computer information systems skills antivirus backup exec backup budget cisco router cisco citrix hardware contracts client clients customer satisfaction database applications database management dell direction disaster recovery document management email employee training ethernet firewall help desk image imaging information systems information technology local area networks leadership linux logging mac director managing exchange microsoft office suite office microsoft office products sharepoint windows 9 2000 nt migration network networking pacs personnel phone system policies processes property management quality radiology reporting research sales software installation supervision switch symantec tcpip user support technical training technical documentation phone toshiba trend upgrades upgrade vpn vista voice mail website windows server workflow,INFORMATION-TECHNOLOGY
finance business partner summary finance business partner adept effectively managing financial needs various corporate functions including auditing providing analytics periodic performance results areas expertise include budgeting forecasting allocations cost reductions project management fostering client relationships highlights strategic financial planning expert sox compliance oracle erp enterprise resource planning hyperion planning software financial planning forecasting data analysis customer relations data trending projections accomplishments increased costeffectiveness xx compliance enforcement implementation rigorous quality control system experience finance business partner november 2009 current company name city state responsible financial planning 5 6 corporate functions center excellence including budgeting forecasting variance analysis reporting relevant analytics monthly financial review recommend cost management responsible completing financial business reviews various hertz operations including following sarbanes oxley sox na treasury financial operations evaluated control effectiveness treasury operations cash management financial operations investments debt leveraging derivative transactions coordinated reviews pricewaterhousecoopers pwc ensure accurate financial reporting herc fleet operations evaluated efficiency adequacy internal controls herc fleet operations depreciation equipment disposal maintenance product support warranty within corporations equipment rental division sarbanes oxley sox corporate tax audit verified control effectiveness 2006 hertz tax provision calculations deferred income taxes effective tax rate eft tax provision hertz annual bonus audit verified accuracy 2004 2005 2006 hertz annual bonus awards accordance bonus plan specifications approved compensation committee various hertz divisions hertz claims management reviewed effectiveness adequacy internal controls hertz claims processes evaluated workers compensation claims administered third party administrators tpa ensured adherence federal state regulations licenseefranchise audits international franchise audits reviewed operations revenue reported following licensee audited two licensees operations yucatan sonora states mexico nov 2006 resulted 500k 100k assessment respectively audited costa rica licensee sept 2005 resulted assessment 81k january 2003 company name city state analyzed historical data transactions determined transaction rate maximizes process flow store checkouts point sales identified lack excess capacity store checkouts points utilization existing labor force improper scheduling procedures recommended pull scheduling system replace generic scheduling procedure training employees perform multifunctional roles created dependable excess capacity increased cost efficiency projected 15m per annum september 2004 october 2004 company name review operations south capital uhaul location identify inefficiencies recommend process improvement increase profitability defined measured analyzed customer needs enhance operational controls location manager january 1998 january 2000 analyzed introduced financial profitability model realized 15 revenue growth capitalizing spill effect competitors promotion reorganized departmental structure introduced electronic scan receiving procedures increased labor productivity technological efficiency 50 saved company 3000 per week payroll expense reduced inventory holding cost doubled truck deliveries eliminated excess storage charges incurred truck deliveries enhance companys justintime ordering process education cultural exchange program 7 1996 montclair state university city state united state master business administration finance operations 5 2004 georgetown university robert mcdonough school business city state finance operations mba bachelor science statistics 4 1996 university ghana city state ghana statistical analysis mathematical theory skills budgeting cost management financial reporting analytics investments return investment roi npv eva process improvement sarbanes oxley scheduling sox tax footnotes inventory management receiving sales,FINANCE
designer technical designer summary creative fashion designer background catagories swim intimate apparel loungewear sportswear experience designing wovens cut sew knits creating technical drawings packages excellent time management organizational skills work ethic highlights detailed technical sketches technical packages line sheets garment fittings garment specing correspondence overseas vendors accomplishments cofounded ulihu mens womens underwear loungewear company oversaw design technical design pieces managed production new york city experience designer technical designer january 2013 august 2015 company name city state responsible research development design season prepare technical packages styles excel illustrator source place orders fabrics trims sampling production oversee domestic development production nyc communicate factories ensure proper fit construction well maintaining timelines attend fittings responsible overall fit product review approve samples fit prepro top costume designer wardrobe supervisor june 2001 august 2015 company name city state presented finalized costumes characters purchased andor made costumes within agreed upon budget fit garments made alterations created costume plot script using synch onset facilitated loans several designers showrooms production assistant october 2012 march 2013 company name city state assisted product development stages sportswear daily correspondence domestic factories new york city garment district attended fittings took notes made updates sketches technical packages relayed changes vendors created line sheets mailers send buyers associate designer april 2010 october 2012 company name city state ralph lauren sleepwear loungewear responsible design development foa foe loungewear programs well assisting head designer development lauren sleepwear line research develop existing emerging concepts trends inspiration color fabric silhouette use research develop seasonal trends produce product presentations including color boards concept boards printstory boards full figure flat sketch designs help sell concepts buyers partner merchandising edit line create detailed flat sketches using illustrator illustrations mock ups tech packs well catalog line sheets prepare pass design detail sheets trim sheets designs technical design work technical design achieve highest quality best fit possible responsible administration follow product design process including daily communication multiple overseas vendors ensure product development design related questions attend prototype pre production sample meetings review garments note changes participate fittings make revisions sketches design packages needed create manage trim sheets line sheets boards seasonal books tear books assistant archivist may 2009 august 2009 company name city state photographed described incoming assets designers vintageinspiration prototypeheritage pieces assisted designers searching pulling garments fit particular theme query style cut color print detailing created mood detail boards garments archive designers requested assistant designer august 2006 october 2008 company name city state assisted designer phases design process concept creation created detailed flat sketches specs hand computer adobe illustrator completed initial stages product development including tech packs cutters must issuing style numbers attended fittings took notes communicated updates patternmakers communicated head patternmaker seamstresses daily basis oversee production orders created line sheets invoices wholesale orders researched new stores future sales maintained fabric library sourced new vendors necessary consulted clients concerning style fit color oxford li fung march 2006 august 2006 assistant patternmaker womens sportswear division general assistant nine patternmakers large sample room assisted patternmakers draping revising patterns fittings transferred patterns muslins paper ensure guideline specs according tech packages responsible specing incoming sample garments education associate applied science fashion design fit city state ba eastern european studies saint edwards university city state computer skills adobe illustrator adobe photoshop microsoft excel microsoft office,DESIGNER
financial analyst intern skills financial planning analysis analytical skills forecasting portfolio wealth management financial reporting business analysis financial consulting quantitative analysis market research financial modelling project management strategy operations risk management corporate finance global finance product management slabware quickbooks busy ls microsoft office microsoft excel mutual funds alternate investments real estate funds mortgages consumer loans insurance microsoft powerpoint microsoft access microsoft outlook experience 052017 082017 financial analyst intern company name city state augmented company profits 25 conducting detailed financial analysis refining budgets forecasts analyzed company financial reports make recommendations revenue generation cost reduction reduced 30 costs designing financial process tools implementing pricing strategies process improvement spearheaded led due diligence acue marmonites international projects india identifying key risk factors forecasting investment viability educated senior management project npv developed innovative financial tools simplify business requirement documentation brds helped recordkeeping understanding client business expanding client relationships 112015 072016 manager company name city retail banking affluent business amplified high net worth client portfolio usd 16 million usd 18 million less 9 months recommended customized product portfolios high net worth clients financial planning investment analysis resulting average client portfolio growth 27 administered regulatory procedural compliance ensure adherence proper accounting procedures advised clients global trade designing customer centric propositions hedging mitigating risk 092013 102015 senior advance wealth manager company name city retail banking wealth management increased total portfolio value usd 5 million making largest region assessed clients financial objectives risk profiles identified investment opportunities prepared customized recommendations asset allocation exhibited leadership capabilities supporting training mentoring team wealth managers achieved highest personal loan sales figures year 2014 within region 042012 082013 deputy manager company name city enhanced portfolio value usd 065 million usd 105 million acquiring new clients region boosted portfolio growth 18 analysing high net worth client portfolios advising tailed investment solutions exceeded banks budgeted portfolio growth expectations 34 carried nonresident operations branch implemented retail foreign exchange fx rated top 40 mortgage sales performers award pan india within 5 months joining axis bank fasttracked position senior wealth manager within 15 months joining hsbc received dynamo award outstanding performance commitment fairness integrity hsbc ranked first among wealth managers hsbc delhi region aug 14 received outstanding performer award ranked first following compliance aml practices operational excellence hsbc 2014 education training dec 2017 master business administration financial analysis investments university connecticut school business city state financial analysis investments stem qualifying 36 months opt vice president marketing finance uconn graduate consulting club student consultant team lead ct based startup winner cigna strategic investment case challenge jun 2010 bachelor arts economics sri venkateswara college university delhi city india economics skills accounting analytical skills banking budgets business analysis consultant consulting corporate finance cost reduction client clients designing documentation due diligence senior management fast finance financial financial analysis financial planning analysis financial consulting financial planning financial reports financial reporting forecasting foreign exchange funds insurance investment analysis investments leadership team lead market research marketing mentoring microsoft access microsoft excel microsoft office microsoft outlook microsoft powerpoint pricing strategies process improvement product management project management quantitative analysis quickbooks real estate recordkeeping requirement retail risk management sales strategy strategic wealth management,BANKING
advocate professional summary conscientious attorney experience government relations educational law advocacy families special needs children two years practice health law public policy military families two years federal government experience human rights foreign affairs us department state core qualifications key qualifications member maryland bar statutory public policy foreign affairs human rights law diplomacy government relations special education law health law statutory procedure multitask management experience advocate 012011 012013 company name city state represented needs military families policy makers national organizations regarding legislation programs military special needs dependent children assisted families navigating military health care insurance strategized parents concerning individual education plans 504 documents educational behavioral plans led first military family leadership institute training fort meade aught parent seminars effective communication advocacy trained professionals statewide concerning military culture customs represented maryland coalition maryland military child state education committee board dc area interservice family action board kimbrough military treatment patient family action council national military officer association america spouse advisory panel united states foreign service officer 012003 012005 company name city state student department state foreign service institute studied german language culture studied europe germanamerican relations american eu relations presented depth study german contemporary issues learned european history culture include western europe eastern europe balkans f oreign affairs officer department state international religious freedom office charge monitoring religious freedom africa edited added annual congressional religious freedom report concerning religious intolerance western subsaharan africa met international nongovernmental organizations regarding religious freedom atrocities religious minorities coordinated us embassies investigate religious persecution africa worked partnership state department bureaus country desk officers ensure religious freedom africans staff assistant department state political military bureau worked directly secretary states executive staff regarding documents politicalmilitary bureau reported directly office assistant secretary provided technical guidance deadlines bureau ten office directors 300 people set bureau priorities project manager projects tasked bureau secretary state deputy secretary national security council undersecretary ensured timeliness accuracy classified documents sensitive communications made certain documents properly classified managed bureau contributions overseas briefing books vice president secretary state deputy secretary state liaison legislative affairs bureau bureaus responses congressional inquiries worked directly secretary states executive staff regarding documents politicalmilitary bureau supervised nine interns trained incoming staff assistants managed scheduling intern hours volunteer public advocateattorney exceptional family member services 011997 012002 company name city state provided legal representation families special needs children regarding education services negotiated individual education plans 504 documents interpreted applied federal statutory requirements administrative regulations clients school administrative hearings drafted appropriate goals education plans education juris doctor georgia state university city state us georgia state university gsu college law jurist doctor atlanta ga international law arbitration johannes kepler university school law city austria johannes kepler university school law international arbitration completed honors bachelor arts government communications evangel university city state us professional affiliations maryland bar accomplishments austria honors springfield mo summa cum laude evangel university alumni social science regent award recipient skills training liaison federal government public policy,ADVOCATE
director community skills adobe creative suite microsoft office suite google apps facebook twitter instagram pinterest tumblr google youtube blogger wordpress vertical response constant contact raisers edge proclass campuscafe retailpro ils rentrak additional workshops visual thinking strategy arts healthcare community art projects art storytelling encaustic painting ceramics printmaking experience director community august 2017 current company name city state provide customer service administrative services acting main point contact community education office facilitate operations communications offices regarding finance security hr use design experience writing computer skills market events programs design promotional materials print web needed postcards fliers banners manage social media pages design ad campaigns leverage analytics increased social media activity 30 past two years design analyze email marketing campaigns research coordinate marketing staff place web print ads event planning management community engagement provide administrative support wide range constituents assist students registration class preparations communications working toward enrollment goals increased enrollment 7 fresh marketing strategy improved customer service policy assist faculty design courses scheduling contracts facility supply needs curate art classes workshops triannual course catalogs collecting images bios descriptions proofread edit catalog content coordinate bulk mailing manage vendor account relations materials supplies tracking placing orders process tuition payments request track refunds oversee scholarship program develop faculty pay schedule draft collect archive contracts assistant director november 2012 august 2017 company name city state facilitating merge nh institute art helped design implement new systems run sharon arts center school art craft satellite facility higher education built new processes integrate financial hr marketing offices acted department registrar designed classes recruited arts faculty curated catalog performed marketing work increase enrollment oversee scholarship program school director september 2009 november 2012 company name city state oversaw facilities education administration operations designed catalog art classes workshops recruited arts faculty designed fundraising events purchase studio equipment develop community oversaw implementation student management software initiated oversaw student exhibitions develop community awareness curated content course catalog oversaw budget 250k webmaster july 2009 november 2012 company name city state gained creative project management experience facilitating planning communications design team staff colleagues rebranding launch performed content uploads ongoing maintenance including press release blog updates photo galleries donor portal designed implemented new online donor system related reporting administrator april 2009 september 2009 company name city state implemented new social media pages email marketing software assist marketing office assisted development office fundraisers events focus groups maintained sensitive donor information database communications assisted education office student communications enrollment transactions assistant manager march 2008 april 2009 company name city state oversaw inventory management customer service working toward retail sales goals assisted curatorial needs fine art gallery rotating exhibitions including labels inventory shipping docent coverage internfreelance production assistant september 2006 january 2008 company name city state studied animation digital art software providing graphic design project assistance education training mfa creative writing 2016 new hampshire institute art creative writing bs communicationsgraphic design 2007 fitchburg state communicationsgraphic design skills administrative support adobe creative suite event planning management fundraising graphic design inventory management mailing marketing strategy painting promotional materials retail sales scheduling,ARTS
vzw customer tech advocate overview flexible independent self motivated effective leading contributor foafsa team customer focused high understanding external customer needs strong planning organizing decision making capability good leadership skills motivating others achieving high quality results time required shares opinion ideas freely willing support team members succeeding good technical skills understanding network wireless technical concepts eager learning new concepts quickly friendly demeanor easy work approachable excellent communication negotiation skills ability work key personnel across multiple organizations core qualifications 18 years wireless experience 3 years rf optimization 8 years cdma cell foa first office application working multiple customer assignments 15 years network level testing 3 years experience lte fsa engineer 2 years vzw customer tech advocate working verizon headquarter nokia support team 3 years experience lte fsa engineer 15 years lte network level testing 3 years rf optimization 8 years cdma cell foa first office application working multiple customer assignments central point contact customer technical issues coordinating determination root causes implementing corrective action plans team nokia account teams program managers customer technical advocates understand facilitate customersupplier management processes led numerous major cdma 1xevdo cell software releases foa led sprint 40 50 vzw fsa lr131 software release contributed successful completion several critical milestones alcatellucent sbevm sbevmm 3g1x modcells 10 40 1xevdo rev0 reva intelligent antenna sua bts 8440 40b macrocell product mcpa 3carrier cprirf head development pcs aws microsoft office suites ldat mapinfo unix spo system performance optimization tool transcend qualcomm data collection software cait friendly viewer qxdm qpst qcat watchmarkprospect cool professional experience vzw customer tech advocate february 1964 february 1964 company name city state responsible providing technical consultations vzw hq team interfacing alu development communities advocating vzw requirements new feature requests facilitate alu team issues projects communications customer verizon wireless relates lte program assume responsibility pre deployment deployment post deployment common support processes partner fsa pm team testing deployment activities advocate customer interests within alcatellucent foster understanding customer initiatives within alcatellucent lead technical meetings customer resolution behalf customer key technical issues use understanding customers entire network solution make recommendations support customer user group meetings cell first office application engineer foa engineer company name city state team led foa cell software release cdma evdo r1611 r1712 r190 r210 r230 r250 r2601 r270 r2705 r2804 310 3110 lead duties consist primary interface customer project team internalexternal partners participating project introduction new cell software releases features live market product management analyzing customer network prior foa execution verification new software load compatibility commercial system project managed activities preparation foa foa maintain schedule staffing ensure exit criterions achieved time high quality work partnership cross functional internal alcatellucent team documenting identifying issues prior introduction new products live network collaborate various foa teams customer team share information coordinate weekly sites schedules work alcatellucent development test team reviewing requirements documenting problems found field execution solving field issues software hardware problems well reviewing validation results verifying field problem fixes negotiate mutually beneficial resolutions foa found issues within internal alu external customer project meetings work directly customer documentation teams develop high quality customer documentation construct daily project status reports shared senior management customer lab testing validation plan prior foa execution obtain technical expertise required demonstrate new functionality live customer network develop field test plan strategies oam call processing scenarios new feature functionality meet system requirements customer expectations live customer site implementation validation plan documentation validation results collaborate product management planning implementation foa deployment provide site test support multiple customers isolate debug foa problems perform hwsw system upgrade necessary support multiple internal teams optimization troubleshooting field issues continuously utilizing rf optimization skills using identical software validating new features similar rf optimization rf optimization engineer september 1997 may 2000 company name city state led project planning attain exit criteria goals cattac communications authority thailand total access communications bangkok phil tel philippines telcel caracas valencia maracay seven cities nine cities second carrier project venezuela customers newly deployed mobile base stations lead duties included planning control routes supervising scheduling five teams drive testing gather rf data executed rf optimization duties collecting plotting analyzing data collected qualcomm mdm resulted updating database properties base station orientation downtilt attain better network performance achievements beyond award foa project award presented taking responsibility lead foa despite group short time received shining star award caracas valencia maracay deployment project ifreasy span spectrum analyzer development interface received acknowledgment active participation dedication completingthe cdma project cattac award diversity day 1999 hands across world certificate appreciation award education bachelor science electrical engineering november 1997 milwaukee school engineering city state electrical engineering professional affiliations cdma systems 3g 1xevdo rev0 reva unix wimax 80216 multimedia class agilent seminar wimaxofdm wireless networking omcran handson training oam handson training lte bootcamp languages fluent speaking tagalog filipino language bisaya filipino dialect skills 3g bts central point contact hardware data collection database documentation engineer senior management features fsa functional lab testing lab test leadership mapinfo market meetings access office microsoft office suites works network networks optimization processes product management project planning quality radio scheduling spectrum analyzer staffing supervising supplier management team player telecom troubleshooting type unix upgrade validation,ADVOCATE
teacher interests rangoli dance company los angeles ca leadpostgraduate company dancer 2004 present graduated solo dance debut performed 15 large scale productions worked alongside worldrenowned dancers india united states lead company matters involving choreography aesthetics senior dancer expanded knowledge indian culture simultaneously bringing awareness performing schools temples events companies including disney® received rangoli artistic merit award 2016 progress dance training performance karnataka cultural association southern california long beach ca vice president youth committee volunteer sep 2010 present volunteered religious community fundraising events committee member emceed shows annual childrens day drama festival indian new year event organized 10 fundraisers including book clothes toys drive water bottle collection walkathons etc participated plays performances international shows fundraise organization received community service award 2016 participation time spent volunteering lakeview senior center irvine ca vice president volunteer group sep 2012 june 2016 assisted care elderly terms dietary medical needs socially daily tasks put events games holiday crafts entertain act support system delivered informative presentations group elderly care basic science people skills common diseases medical issues experience company name february 2016 june 2016 teacher city state taught children autism music dance art build focus everyday skills studied students medical needs specific skills needed improve created relationships parents offer support provide personal downtime company name december 2015 july 2016 teacher company city state assisted teaching classes variety styles bollywood bharathanatyam fusion etc choreographed pieces performances private classes performed various events organizations fundraising july 2013 september 2013 intern worked alongside nurses hoag hospital 20 hours acute care vital signs aide central servicesupply dietary physical therapy pediatrics urology studied body mechanics biology general chemistrybiochemistry patient rights patient care skills personal skills related hospital surroundings basic laboratory skills classroom setting completed cardiopulmonary resuscitation cpr certification course emergency skills career options opportunities coastline regional occupational programnursing city state education training california state university may bs chemistry city chemistry 365 survey chemistry introduction crime law justice biology general chemistry biology general chemistry skills acute care art autism basic biochemistry biology chemistry cpr focus fundraising law patient care pediatrics physical therapy resuscitation teaching urology vital signs additional information leadership activities rangoli dance company los angeles ca leadpostgraduate company dancer 2004 present graduated solo dance debut performed 15 large scale productions worked alongside worldrenowned dancers india united states lead company matters involving choreography aesthetics senior dancer expanded knowledge indian culture simultaneously bringing awareness performing schools temples events companies including disney® received rangoli artistic merit award 2016 progress dance training performance karnataka cultural association southern california long beach ca vice president youth committee volunteer sep 2010 present volunteered religious community fundraising events committee member emceed shows annual childrens day drama festival indian new year event organized 10 fundraisers including book clothes toys drive water bottle collection walkathons etc participated plays performances international shows fundraise organization received community service award 2016 participation time spent volunteering lakeview senior center irvine ca vice president volunteer group sep 2012 june 2016 assisted care elderly terms dietary medical needs socially daily tasks put events games holiday crafts entertain act support system delivered informative presentations group elderly care basic science people skills common diseases medical issues,TEACHER
engineering manager professional summary electrical engineer 20 years experience semiconductors microlithography strong project management background scope work required extensive background equipment engineering maintenance process sustaining utilized experience crossfunction activities engineering production support organization completion startup semiconductor factory construction equipments outstanding communication skills taskmilestone reports provided senior level management clear forecast project completion additional experience application marketing engineering led team business development managers rd engineer grow duv business dow chemicals globally 300k 20 million 3 years management skills excellent leadership skills crossfunctional teambased environment multi cultural ability effectively communicate influence motivate levels organization strong understanding financial measurements goals directly correlated implementation plans proven ability analyze statistics trend data measured outcomes dedicated operations manager demonstrating effective leadership aspects job excels cutting costs streamlining operations techsavvy project manager versed aspects project management inception completion excels recruiting talent acquisition well process reengineering improvement skilled operation manager solid experience managing levels multiple projects including budgeting administration skills exceptional interpersonal communication effective leader budget development budget development staff trainingdevelopment consistently meet goals efficient multitasker deadlineoriented work history engineering manager 012000 current company name – city state manage performance facilitating development direct report encourage team member engagement setting challenging goals communicating line sight partnering global counterparts process transfer technology issues industry direction managing projects ensure deliverable completed within required constraints schedule cost resourcesetc partnering equipment process counterparts purchasing facilities contractors vendors buy install release equipment maintain flawless execution area module ongoing coaching junior senior engineers equipment specialists technicians operations process equipment plan improves standardized production method objectives achieve safety quality delivery cost targets successfully navigate crosssite cross functional teams high priority initiative leveraging effective leadership tactics managing key relationship building strong teams achieve impactful results designed effective quality system visual management tool used qsm identify resolve potential iso9000 findings prior certificate audits chaired multisite mission based team integration process quality engineers developed containment strategy undetectable process defects alleviate major escape reliability concern assure proper staffing development staff training employee involvement appropriate areas lead plant continue improvement activities quality service price customers troubleshoots develops countermeasures problems quality productivity employee relations using rootcause problem solving methods assure safe practices maintenance proper conditions review practice procedures leads activity lean manufacturing continuously works ensure customer satisfaction targets achieved responsible environmental reporting compliance formulate manage development implementation goals objective policies procedure related quality management system assure effective operation document control system maintenance relevant records including efficient execution change orders change control monitor suppliers quality performance manage problem solving activities evaluate disposition discrepant material conjunction material management engineering operations manage internal customersupplier iso audits including closing finding creating audit finding reports determine proper corrective preventative actions manage ensure internal external nonconforming reports address timely basis utilize develop metrics provide insight performance quality system present report finding make recommendations improvement outcomes monitor expenses relating site operations ensure remains budget limits ensure staff fully conversant safety matters procedures arising site operations comply ehs standards ensure preventive maintenance laid equipment manufactures adhered staff professionally manages guides leads site staff ensure outstanding levels customer services maintained times communicates individual group performance targets monitors achievement better site performance support department implementation improvements programs ensure capturing actual cost line implementation costing models periodic basis assist identifying cost elements part cost management team consolidates inputs received corporate departments business units present company level budgets plans rolling forecast assist implementation approved costing model respective lines businessproducts group perspective collate actual cost line implemented costing models periodic basis develop edit maintenance operating process specprocedures lead team engineers transfer products development manufactures develop process parameters new products lead equipment specialist engineers equipment qualification upgrades lead equipment engineers technicians specialist maintain equipment metrics utilization availability cycle time equal goal 90 availability leads improvement projects cost reduction labor reduction operation yield improvements oee improvements waste reduction derive lead equipment projects higher throughput lower chemical cost part consumption maintenance time lead equipment specialist team monthly basic review pass maintenance trouble shooting performance identify gaps techniques optimizations made apply lean manufacturing principles identify gaps operation maintenance standard procedures make improvements collaborate quality reliability integration engineers intel virtual factories oregon arizona global projects excursion investigation provide technical supports solutions collaborate intel virtual facilities oregon arizona equipment process upgrades performs statistical analysis jmp spc charts monitor process equipment performance identify potential issues proactive actions taken collaborate automation engineers improve operations tool utilizations applying lean manufacturing methods responsible ensuring manufacturing operation supply chain management processes capable meeting quality cost delivery requirements according company objectives strengthen company values better serve customers responsible procurement inventory production planning manufacturing lean manufacturing machine maintenance responsible strategy design implementation lean continuous improvement activities strengthened companys business leading implementation chemical consumbtion hired trained 20 memebrs staff implemented innovative programs increase employee loyalty reduce turnover developed rolled new policies application marketing engineer 011989 062000 company name – city state collaborated rd marketing develop products meet customer requirements new business opportunities coordinated lead production trials new modified products supervise pilot scale trials appropriate drafted internal customer specs developed products assisted quality assurance evaluating resolving unusual nonroutine customer complaints provided technical assistance manufacturing concerning unusual nonroutine situations collaborated purchasing manufacturing evaluation new sources raw materials products evaluate competitive products needed lead engineer engineering production team customer samples setup directed trouble shotted batches new formulations customer samples nonroutine mentored engineers respect routine batch setup trouble shotted solved issues batch manufacture assessed process capability led rd engineering production team hand offs redefined system recording samples results routine part sample manufacturing created part numbers bill materials productions version quality management forms material masters new products independently designed performed laboratory experiments using statistically driven design experiment assisted makeup testing xp formulations responsible performing accelerated aging testing new formulations establish product shelf life implemented design experiments analyze experimental data using jmp statistical software assisted rd managements allocation resources across development projects authorized performance materials strategy team researched formulated lip silver electroless nickel electrolytic copper various metals created sales strategies tune market potential information backed market research prepared sales plans customer coordinate business development team regarding new product launch new target customer responsible defining scheduling delivery high quality output line business requirements customer priorities managed product management documentation generated technical information together data package marketing new products additional information nationality us citizen education bs management information system 1991 worcester state university mass gpa gpa 31 management information system gpa 31 bs electrical engineering technology 5 1987 central new england college state gpa gpa 289 electrical engineering technology gpa 289 dale carnegie effective speaking human relation 1995 skills basic cobol fortran pascal prolith modeling power point word excel lotus notesstatistical analysis jmp doe design experiment pcs spc six sigma data view crystal ball,ENGINEERING
head chef summary chef energetic culinary professional blend creativity passion food exceptional cooking skills works well dynamic leader highpressure settings expert managing kitchen staff preparing foods reduced cost without compromising quality taste beautiful presentation food institutional batch cooking strong attention safe food handling procedures extensive catering background highlights strong butchery skills contemporary sauce work high volume production capability focus portion cost control welltuned palette inventory management familiarity servsafe certified experience 042016 current head chef company name city state identify opportunities increase revenue decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction regularly develop new recipes accordance consumer tastes nutritional needs budgetary considerations consistently produce exceptional menu items regularly garnered diners praise ensure smooth kitchen operation overseeing daily product inventory purchasing receiving follow proper food handling methods maintained correct temperature food products 052006 012016 executive chefdirector company name city state working chef charge food costing liquor charge food beverage ordering inventory controls planning 110 person restaurant plus onsite pavilion hosting banquets weddings 275 guests plated 325 guests buffet also provide service gazebo snack bar directly charge training kitchen staff front house staff site frequently coordinate multiple parties various locations premises overlapping times working closely ownership lowering cost increasing profit training front house waitstaff bar selling responsible 35 weddings 60 site food related events year developed menus pricing special food offerings increase revenue customer satisfaction instructed new staff proper food preparation food storage use kitchen equipment utensils sanitation safety issues actively involved cost control sanitation menu development training recruitment private dining catering regularly interacted guests obtain feedback product quality service levels achieved exceeded performance budget team goals 032004 102005 sous chef company name city state working chef charge labor food cost projections menu design training promotional ideas recipe design ordering quality control portion control 120 person restaurant verified proper portion sizes consistently attained high food quality standards instructed new staff proper food preparation food storage use kitchen equipment utensils sanitation safety issues positively engaged customers offering menu information providing suggestions showing genuine appreciation business 022003 122003 kitchen manager company name city state charge labor sales projections food costing administration inventory ordering active line cook prep cook necessary helped manage quality control actively participates corporate wide meetings enhance productivity restaurant enhanced maintained central standardized recipe ingredient repository including nutritional cost information inspected kitchens observe food preparation quality service food appearance cleanliness production service areas ensured staff understood expectations parameters kitchen goals daily kitchen work 022002 022003 executive chef company name city state charge labor sales projections food costing administration scheduling inventory ordering took line responsibilities working chef necessary managed quality control included planningand execution special events banquets 500 people inhouse ensured staff understood expectations parameters kitchen goals daily kitchen work instructed new staff proper food preparation food storage use kitchen equipment utensils sanitation safety issues education march 2002 associate arts culinary florida culinary institute city state culinary arts honors culinary arts certificate skills arts budget cost control costing customer satisfaction special events inventory meetings pricing profit quality quality control quality control recruitment safety selling sales scheduling,CHEF
aviation camp assistant profile highly motivated resultsoriented individual seeking internship aerospace engineer northrop grumman special interests include unmanned aerial vehicles aeronautical development design structural analysis related areas inside competitive environment use experience best serve needs company skills matlab avl c programming microsoft word microsoft excel microsoft powerpoint professional experience company name october 2013 current collaborating others meet mission requirements accomplish objectives provided northrop grumman aerospace company part unmanned aerial vehicle simulations team constructing models uavs order obtain important aerodynamic properties perform flight test simulations worked directly uavs take accurate measurements order model designed accurate aerodynamic models uavs using program avl program aerodynamic flightdynamic analysis rigid aircraft arbitrary configuration modeled lifting surfaces control surfaces fuselage created data run files mass properties corresponding uav executed run files uav order obtain full linearization aerodynamic model flight state specified mass properties extracted stabilityaxis derivatives imported flight simulation program flightgear model simulated plane flight characteristics behaviors uavs company name october 2013 current collaborating team design construct aircraft competing sae aero design west sanded balsa wood wings smooth preparation carbon fiber wrapping prepared epoxy resin mixture application wrapped leading edge wing spars fuselage molds fuselage walls carbon fiber sawed drill cutted fuselage components aeronautics f22 project winter 2014 performed team leader team four experimentation analysis flight dynamics parameters lockheed martins f22 raptor implemented lowspeed wind water tunnel testing using test models obtain investigate flight dynamics performance characteristics analyzed flow vortices wing varying velocities increasing angles attacks calculated observed relationship importance effect reynolds numbers aerodynamic coefficients compiled technical report detailing results calculations observations compared accuracy windwater tunnel testing theoretical f22 characteristics company name may 2013 current aviation camp assistant city state assist children building flying model aircraft launch rockets complete flight simulation missions conduct flightrelated science experiments assist teaching course lessons based aviation air space topics organize prepare lesson materials work directly instructors handson projects activities supervise elementary schoolaged campers signin signout break times supervised field trips aviationrelated locations work team comprised diverse instructors assistants volunteers provide children educational unforgettable experience company name august 2012 january 2013 guest experiences specialist city state offer superior service potential actual guests museum according established procedures handle large volume inperson questions tech museum exhibits programs films special events well downtown san jose area knowledgeable tech museums mission programs exhibits stay current functioning entire institution greet school groups meeting teachers buses outside group entrance giving chaperone student instructions large groups work collaboratively guest experiences staff museum staff volunteers provide efficient seamless experience guests education training california state polytechnic university june 2016 bachelor science aerospace engineering gpa gpa 31 deans list 2 quarters class level junior aerospace engineering gpa 31 deans list 2 quarters class level junior aerospace structural mechanics aerospace feedback control systems fluid dynamics gas dynamics lowspeed aerodynamics orbital mechanics vector dynamics thermodynamics sophomore aircraft design experimental aerodynamics experimental aerothermodynamics aerodynamics flight performance supersonichypersonic aerodynamics stability controls aerospace vehicles guidance controls aerothermodynamics ii iii aerospace structural analysis ii electric circuit theory electronics aerospace engineering analysis technical writing engineers interests american institute aeronautics astronautics aiaa fall 2013 present active member national collegiate level attend biweekly general meetings attend field trips society women engineers swe fall 2014 present active member national level sae international fall 2014 present active member national collegiate level languages conversational spanish skills c programming derivatives edge electronics special events team leader lockheed martin materials matlab microsoft excel microsoft powerpoint microsoft word san simulation conversational spanish teaching technical writing additional information involvement american institute aeronautics astronautics aiaa fall 2013 present active member national collegiate level attend biweekly general meetings attend field trips society women engineers swe fall 2014 present active member national level sae international fall 2014 present active member national collegiate level,AVIATION
cashier professional summary resultsoriented strategic sales professional two years retail industry cashier highly energetic outgoing detailoriented handles multiple responsibilities simultaneously providing exceptional customer service reliable friendly team member quickly learns masters new concepts skills passionate helping customers creating satisfying shopping experience core qualifications cash handling accuracy mathematical aptitude organized time management detailoriented excellent multitasker strong communication skills flexible schedule proficient ms office experience cashier october 2014 current company name city state receive payment cash check credit cards vouchers automatic debits issue receipts refunds credits change due customers assist customers providing information resolving complaints establish identify prices goods services admission tabulate bills using calculators cash registers optical price scanners greet customers entering establishments answer customers questions provide information procedures policies process merchandise returns exchanges maintain clean orderly checkout areas complete general cleaning duties mopping floors emptying trash cans stock shelves mark prices shelves items count money cash drawers beginning shifts ensure amounts correct adequate change calculate total payments received time period reconcile total sales monitor checkout stations ensure adequate cash available staffed appropriately assist duties areas store monitoring fitting rooms bagging carrying customers items sort count wrap currency coins compute record totals transactions compile maintain nonmonetary reports records weigh items sold weight determine prices cash checks customers inboundreturn june 2014 september 2014 company name city state changed equipment new productmaintained proper stock levels linehelped achieve company goals supporting production workers cashier february 2014 june 2014 company name city state receive payment cash check credit cards vouchers automatic debits issue receipts refunds credits change due customers assist customers providing information resolving complaints establish identify prices goods services admission tabulate bills using calculators cash registers optical price scanners greet customers entering establishments answer customers questions provide information procedures policies process merchandise returns exchanges maintain clean orderly checkout areas complete general cleaning duties mopping floors emptying trash cans stock shelves mark prices shelves items count money cash drawers beginning shifts ensure amounts correct adequate change calculate total payments received time period reconcile total sales monitor checkout stations ensure adequate cash available staffed appropriately assist duties areas store monitoring fitting rooms bagging carrying customers items sort count wrap currency coins compute record totals transactions compile maintain nonmonetary reports records weigh items sold weight determine prices cash checks customers apparel associate january 2014 february 2014 company name city state greet customers ascertain customer wants needs describe merchandise explain use operation care merchandise customers recommend select help locate obtain merchandise based customer needs desires compute sales prices total purchases receive process cash credit payment answer questions regarding store merchandise maintain knowledge current sales promotions policies regarding payment exchanges security practices maintain records related sales watch recognize security risks thefts know prevent handle situations inventory stock requisition new stock help customers try fit merchandise clean shelves counters tables exchange merchandise customers accept returns open close cash registers performing tasks counting money separating charge slips coupons vouchers balancing cash drawers making deposits apparel associate october 2013 december 2013 company name city state greet customers ascertain customer wants needs describe merchandise explain use operation care merchandise customers recommend select help locate obtain merchandise based customer needs desires compute sales prices total purchases receive process cash credit payment answer questions regarding store merchandise maintain knowledge current sales promotions policies regarding payment exchanges security practices maintain records related sales watch recognize security risks thefts know prevent handle situations inventory stock requisition new stock help customers try fit merchandise clean shelves counters tables exchange merchandise customers accept returns open close cash registers performing tasks counting money separating charge slips coupons vouchers balancing cash drawers making deposits cashier august 2012 august 2013 company name city state receive payment cash check credit cards vouchers automatic debits issue receipts refunds credits change due customers assist customers providing information resolving complaints establish identify prices goods services admission tabulate bills using calculators cash registers optical price scanners greet customers entering establishments answer customers questions provide information procedures policies process merchandise returns exchanges maintain clean orderly checkout areas complete general cleaning duties mopping floors emptying trash cans stock shelves mark prices shelves items count money cash drawers beginning shifts ensure amounts correct adequate change calculate total payments received time period reconcile total sales monitor checkout stations ensure adequate cash available staffed appropriately assist duties areas store monitoring fitting rooms bagging carrying customers items sort count wrap currency coins compute record totals transactions compile maintain nonmonetary reports records weigh items sold weight determine prices cash checks customers education high school diploma 5 2013 henry county high school city state united states member ffa fca pep club mentoring children one public elementary schools skills calculators cash registers credit debit checks money inventory sales scanners tables,APPAREL
owneroperator summary highperforming executive indepth knowledge business operations levels proficient sales budgeting customer relations general manager elite gym responsible sales goals daily operations member retention hiring developing staff clientfocused personal trainer 22 years emphasis human development performance highlights sales newexisting interpersonal organizational skills leadershipcommunication skills small business development client account management commitment quality service profit center development core accomplishments business development successfully started grew functional training facility gross revenues 325000 annually developed general manager leading fitness company responsible annual budget xxxm hired managed health fitness professionals multiple facilities marketed built maintained personal clientele base participated community events fundraisers traveled competed professional fitness physique athlete staff development educated new hires sales budgets fitness assessment program design equipment overview educated enforced policies procedures responsibilities job position customer service ensured superior customer serviceretention reliable professional obtaining goals clients able handle customer service issues leading fitness company retain membersclients financial management personally responsible developing achieving budgets responsible entire staff achieving sales quotas daily weekly monthly basis monitoring vendor expenses operations accomplishments successfully started business worked hourly employee general manager leading fitness company ifbb professional fitness athlete experience 062006 082015 owneroperator company name city state started managed premier functional training studio orange county ca trained clients oneonone achieve health fitness goals 012002 062006 general managermaster trainer company name city state managed leading private personal training studio orange county ca 021997 102001 general manger company name city state developed within department group exercise personal training sales operations promoted upper management education 1996 masters exercise science human performance emphasis university wisconsin city state exercise science human performance emphasis 1994 bachelors exercise science university wisconsin city state exercise science strength conditioning emphasis skills sales accountmanagement budget development achievement interpersonal communication skills client retention customer service leadership organizational skills comprehension policies procedures business self development staff development financial management general manager,FITNESS
software engineering manager summary human resources professional practical understanding business needs extensive experience delivering innovative solutions local regional level areas expertise include conflict management employee training employee relations training payroll state federal laws highlights hiring retention training development recruiting compensationpayroll employee relations exceptional interpersonal skills compensation administration personnel records maintenance affirmative action compliance new hire orientation mediation expertise experience software engineering manager september 2009 current company name city state visual c windows stl oop mfc threads file maps atl ipc ftp tcp http xml json services web services rest api soa media formats standards codec sdk integration mpegdash api design documentation bcd spinoff imagine 2013 nexio video servers applications facilitate collaborative workflow nexio lan video servers services applications running various nodes media comes proprietary san generic storage nas development team management nexio servers applications 30 products playout business unit relocated il ca took larger role video server applications product suite well led team 6 northridge team 8 naperville team 8 indirect report beijing adopted scrum since 2014 scrummaster team 3 6 burbank naperville office closed 2013 team migrated source revision control mercurial jenkins recipient reuse innovation award ip reuse major factor server business unit turnaround released deliverables nexio software suite 60 70 80 global proxy suite 25 30 35 initiated architected executed soa concept completion facilitate decoupled clients 2 web services 10 services selected handson projects include hercules web service web player solution based mpegdash created c engine process uri handle sessions deliver segmented mp4 atoms h264 aac provides dynamic html5 player page javascript source based dash js supports multiple raster sizes bit rates ready go time sessions team helped providing c web service framework cli bridge layer device testing published functional rest api uri specification document json services tcp stack using c part soa created api framework classes multithreaded server side socket classes created header json parser top open source rapid json sax style reader developed new services content manager helper picon requestor evolved services encoder gprx helios mb scavenger transcoder guided gprx helper requestor completion published 10 json protocol api documents 3rd party inhouse use content manager service primarybackup workflows rules based engine manage media contents metadata updates two domains architected developed new umid based solution gen 2 meet storage scalability needs scavenger transcoder lowres proxy management c win32 threads tcp binary protocol needed solution improve legacy products required regular hand holding remained escalated proposed new approach teamed successfully wrote two new products mediabase dll nexio explorer assets c mfc guided optimize original implementation 200k ids meet proprietary storage scalability achieved constant ui performance milliseconds regardless user operation proposed introduce dtahandler architecture ftpserver approach helped consolidate media formats one product build scalability team added one converter dll per media container format import export software engineering manager november 2005 august 2009 company name city state development team management nexio editing applications led team 8 naperville team 8 indirect report beijing hired mentored built core editing team size 8 collaborated expanded team beijing established development process document consistent procedures peer code review guidelines team established crash dump analysis procedures help troubleshoot hard repeat issues released deliverables video editing suite 25 proposed architecture teamed develop server integration modules video broadcast workflows principal software engineer august 1997 october 2005 company name city state harris corporation acquired leitch architected designed implemented fundamental dll components evolution video editing product major projects include c win32 threads codec sdk gui interactive playback architecture media file reader writer components scalable decoder encoder architectures video audio rendering engines hardware integration modules critical part business success postproduction space interactive picon waveform drawing components 64bit unicode migration modules 4 million lines code software engineer august 1994 july 1997 company name city state dps acquired star media leitch acquired dps 2000 star media technology startup created video editing software velocity postproduction space designed developed projects include c windows project media management tools render bank video effects education ms computer science illinois institute technology city state computer science electronics communication engineering national institute technology city india electronics communication engineering products skills api approach atl audio backup broadcast c cli com ca hardware concept content clients documentation dynamic html5 editing xml ftp functional drawing gui http ids innovation explorer ip javascript json lan mb c mfc office win windows 2000 migration nas oop page proxy rendering san scrum servers specification team management threads troubleshoot video video editing visual c workflow writer,ENGINEERING
hr business partner ii summary obtain position human resources field utilize proven peopleoriented skills develop promote positive work environment position would leverage professional experiences job knowledge enable make immediate contribution organization providing challenging work environment allow continue learn grow core competencies human capital planning employee engagement change leadership project management hiring retention training development performance management strategies experience 122002 current company name city state hr business partner ii experienced hr professional successful career banking operationprocedural development administration excel interfacing employees levels ensure organizational goals attained support south florida retail lob approx 330 employees possess excellent communication analytical organizational skills support following functions within retail line business employee engagement analysis delivery including focus groups listening sessions talent review organizational design performance talent management cycles partner learning coordination professional skills based training registration annual compliance training adherence support market manager regional managers hc initiatives recruiting training performance development engagement retention excel within fast paced environments indirect leaderships skills keys success effective project manager skills necessary direct train motivate teams fullest potential deposition simplification ocm core team hr project lead change leadership series hr total rewards ambassador work stream 091992 102002 company name city state management driving recordhigh sales propelling store improve ranking time assigned designated store reducing turnover benchmarking improvement staff retention way employee development moralebuilding programs elevating stores guestsatisfaction scores way swift resolution customer issues strong commitment superior customer service staff levels excel within highly competitive environments leaderships skills keys success growing sales customer base reducing overall expense effectively manage profit margin stores pl positions heldjob duties overall store operations marketing administration customer service human resources marketing regional hr specialist talent acquisition consultant mortgage fulfillment consumer collections grand rapids leadership program repossession supervisor consumer collectionsstaff size 18 foreclosure supervisor consumer collections staff size 10 training facilitator consumer collections new hire training class size 612 inboundoutbound collections education 1995 kalamazoo grcc community college university phoenix bsbm business management business management interests project search 53 bank donations committee chair 2010 2011 auction benefit project search planning committee teach child save classroom initiative united way donations captain day caring volunteer contributor kids food basket volunteer habitat humanity volunteer 53 river bank run runner safety volunteer 2002 present additional information employee engagement passionate employee engagement working teams utilize skill sets assets team member offer skills administrative assistant attention detail banking benchmarking clerical excellent communication competitive consultant customer service delivery driving fast focus human resources hr leadership listening director market marketing microsoft access microsoft excel excel microsoft office microsoft powerpoint sharepoint microsoft word nursing organizational design organizational skills organizational perioperative profit project lead recording recruiting retail sales scheduling supervisor swift employee development additional information corporate citizenshipcertifications awards horizon award recipient rocks award recipient six sigma yellow belt trained 2010 project search project search 53 bank donations committee chair 2010 2011 auction benefit project search planning committee teach child save classroom initiative united way donations captain day caring volunteer contributor kids food basket volunteer habitat humanity volunteer 53 river bank run runner safety volunteer 2002 present additional information employee engagement passionate employee engagement working teams utilize skill sets assets team member offer,HR
project designer summary teamoriented clientfocused civil engineer 16 years experience designs environmentallyconscious costeffective public infrastructure solutions dedicated job title excellent technical analytical communication skills demonstrated number years experience highlights team player organized detailoriented microstationgeopak design software corridor modeling design software autocad civil 3d erosion sedimentation control highway design project management ms office word excel powerpoint quality control accomplishments microstation software utilization produced drawings maintained archived retrieved cad files drawing documents completion four commercial projects presentations created presentation materials sales customer relations management purposes c add training supervised trained associate drafters organized delegated projects according coworkers abilities experience project designer 102001 012014 company name city state roadway highway design including new alignments reconstruction widening rehabilitation retrofit projects state agencies kdot modot local municipalities kansas city metro area responsibilities include developing typical sections setting horizontal vertical alignments creating cross sections setting rightofway temporary easements traffic control plan erosion control plan addressing drainage issues calculating quantities preparing engineers estimate attending public meetings qcqa preparing project specifications advised project manager regarding construction material costs quantity calculations aided departments development plans cost estimates road parking lot drainage projects implemented complex design software drawing tools plan design transportation systemscreated detailed public reports regarding bid proposalsproperty exhibits descriptions oversaw technical engineering staff guarantee successful completion project prepared standard engineering computations designs produced issued precise technical specifications data sheets operated computerassisted engineering design software complete engineering tasks deadline ad hoc basis project designer engineers architects 091997 102001 company name city state roadway highway design including new alignments reconstruction widening rehabilitation projects state agencies kdot ndor city salina kansas responsibilities included developing typical sections setting horizontal vertical alignments setting rightofway temporary easements traffic control plan erosion control plan storm sewer design calculating quantities construction observation triple 10x8 rcb kansas department transportation tested soil determine adequacy strength concrete asphalt steel foundationsadvised project manager regarding construction material costs quantity calculationsimplemented complex design software drawing tools plan design transportation hydraulic systemsprepared standard engineering computations surveys designsoversaw technical engineering staff guarantee successful completion project summer intern 051996 081996 company name city state performed construction observation us 166 arkansas city sedan ks k360 bypassed winfield ks south tested soil determine adequacy strength concrete asphalt steel foundationscreated detailed technical drawings structural designs according specifications residential retail commercial industrial projectsassessed redesigned facility plans based sales requirements revised business model education bachelor science healthcare management present national american university city state healthcare management coursework healthcare management bachelor science civil engineering 051997 kansas state university city state usa coursework course name student member asce swe engineeringminor geology emporia state university city state usa coursework course name interests shafer kline warren inctechnician skills 3d autocad design software detailoriented engineer meetings excel microsoft word microstation modeling team player transportation additional information shafer kline warren inctechnician,DESIGNER
multimedia designer graphic designer portfolio summary hardworking focused determined artist looking obtain fulltime position graphic designer technical skills adobe photoshop adobe effects adobe illustrator adobe indesign adobe premiere adobe dream weaver sketchbook pro intermediate html coding microsoft word windows troubleshooting calculator printer fax machine etc microsoft word microsoft powerpoint accomplishments 2014 civic engagement cover design winner graphic design experience multimedia designer graphic designer sep 2015 may 2016 company name city state worked branding logo design office well inside designing templates offices online services consulted clients poster designs conferences presentations leadership boards graphic designer promoter jun 2014 current company name city state helped management team future events promotional tactics along designing promotional materials designed flyers freelance graphic designer jul 2013 current company name city state created graphics pamphlets banners screen graphics web graphics church helped film design created effects bumps message series free lance digitalgraphic designer aug 2009 current company name city state freelance designed networked clients upon request education bachelors fine arts bfa digital art design 2016 towson university city state united states digital art design community college baltimore county city state united states,DESIGNER
consultant summary dynamic public relations professional 15 years experience developing integrated communications media relations programs drive executive eminence thought leadership brand awareness highlights strong background integrated multichannel communications focus building thought leadership programs lead executive brand eminence background developing social content strategies lead stakeholder engagement superior media relations skills track record generating positive coverage clients experience providing counsel senior executives excellent writing skills author ghost articles executive speeches bylines blogs video scripts ability work across teams geographies technical skills qualifications executive positioning communications media relations thought leadership content development executive platform development ghostwriting social strategy speakers bureau experience consultant 022016 current company name city state provide counsel content strategy product positioning messaging evelop thought leadership content co nduct media message training senior vice president 102015 012016 company name city state managed team 10 people responsible evaluating managing optimizing team performance drive topquality client service group vice president 052013 102015 company name city state led executive eminence influencermedia relations programs deloitte tax audit ceos deloitte llp chairman leader deloitte growth enterprise services developed strategic thought leadership campaigns reinforced executives platforms business goals developed brand communications campaign deloitte consulting led media relations deloitte human capital deloitte strategy operations service lines conceptualized oversaw aspects development execution deloitte consultings inaugural deloitte business confidence report received coverage toptier outlets including cnbc forbes developed media strategy around deloitte consultings acquisition banyan branch secured coverage ad age ad exchanger financial times successfully sold client deloitte growth enterprise services deloittes firstever livestream broadcast program nominated sabres b2b professional services award 2015 developed bylines blog posts social content executives secured byline placements huffington post forbes fast company among others provided counsel clients social strategy leveraged social channels drive deeper engagement stakeholders developed twitter chat strategy managed chats deloitte human capital leaders conducted media trainings senior executives provided counsel handling print broadcast interviews vice president 072012 052013 company name city state led daytoday management chase cards tiaacref institute accounts formed strategic sponsored content thought leadership partnerships managed junior members team ensure timely highquality completion projects global pr manager 112009 072012 company name city state developed executive eminence platforms top global executives including global ceo global chief innovation officer global financial advisory leader well various industry leaders handled media relations efforts deloittes center crossborder investment securing numerous toptier broadcast interviews fox business news cnbc centers thenchairman robert kimmitt former deputy secretary treasury managed external communications various deloittes global industry programs conducted proactive media outreach around deloittes global economic outlook securing coverage reuters financial times international new york times developed executive briefing packages prior media engagements participated executive briefings worked regulatory group develop global external communications strategy response audit reform proposals european union worked closely office ceo well global network pr colleagues lead global launch management book coauthored thenceo jim quigley secured coverage cfocom forbes cio insight fast company financial times worked chief staff ceo develop disseminate weekly ceo newsletter vice president 102006 112009 company name city state developed communications programs strategies oversaw implementation plans received number pr industry awards including prweeks businesstobusiness campaign year 2008 award executive eminence campaign conducted behalf deloittes thenchairman sharon allen worked executive speech writer chairman developing speeches bylines video scripts developed story idea around 5th anniversary sarbanes oxley act secured cover story businessweek featured client deloitte prominently established chief executive magazines ceo index soughtafter economic indicator secured regular spot cnbcs squawk box magazines ceo managed projects programs account teams well timelines budgets associate director 092005 092006 company name city state managed daytoday communications activities financial services clients including tradeweb espeed led development creation press releases media pitches bylines developed fostered relationships toptier trade media including financial times bloomberg wall street technology investment news among others provided investor relations advice clients conducted investor perception surveys analysis participated new business proposal development presentations manager 112001 122002 company name city state developed executed corporate communications strategy reposition company provider financial technology services achieve awareness buyin support business change counseled clevel executives communications strategy eveloped speeches qas presentations etc worked marketing team developing communications strategy companys rebranding initiative senior account executive 012001 112001 company name city state managed daytoday media relations activities mortgage bank corporate communications practice conducted rapid response generated coverage publications wall street journal cnnmoney american banker among others education master international affairs 2006 columbia university school international public affairs city state studied international politics economics special focus european union bachelor science communications 1996 university massachusetts city state minor italian studied abroad salamanca spain summer 1995,CONSULTANT
director information technology executive profile performancedriven accomplished director information technology offering unique combination operations management experience strong leader demonstrated success managing providing leadership diverse technological environment creative dependable enthusiastic change agent proven track record improving efficiencies reducing costs visionary superior longterm planning project management experience proven ability implement standards procedures improve business processes functionality skilled coalitionbuilder management practices motivate improve staff performance levels forming cohesive team innovative customeroriented formulate strategies address service delivery demands resource capacity areas expertise executive leadershipmanagement information technology project management networking relationship building operationsadministration skill highlights professional experience director information technology 052000 012014 company name city state provides leadership directing planning managing implementing information technology needs city greensboro provided oversight direction application services gis network services public safety divisions establishes guidelines programs effective information technology management facilitates implements citywide strategic policy planning development deployment information technology key achievements generated savings 400k per year implementation voip partnered ncdot gdot implement citywide fiber optic network infrastructure implemented online payments parking tickets utility bills received 1 million payments date last five years maintained 95 customer satisfaction rating 98 uptime server network environment implemented virtualized server environment business continuity site redundant san servers network infrastructure reestablished technology advisory committee network services manager 071998 052000 company name city state managed desktop services division included help desk local area network server administration training leasing computer technology maintained assisted support enterprisewide technology deployment ensured customers technology needs addressed resolved efficient effective manner key achievements championed organizational strategic initiative implement clientserver environment microsoft exchange leasing computer technology managed directed installation 900 workstations ahead schedule budget managed implemented 28 million internal service charge back structure help desk support leasing computer technology implemented custom helpdesk request application includes customer satisfaction survey closed call data communications analyst 061989 071998 company name city state installed maintained configured analyzed data communication needs city greensboro installed configured modems multiplexers routers control units dec ibm terminals analyzed system needs configuration requirements acquire appropriate equipment managed maintained resolved complex system problems ibm mainframe vax systems servers key achievements configured 450 users allinone project leader upgrading ibm mainframe vseesa developed operations manual ibm mainframe employee year finalist 1996 electronics technician 091986 061989 company name city state repaired installed configured maintained pcs servers modems communication equipment installed designed network data communication circuits managed setup installed communication equipment included midrange servers communications equipment vax systems pcs key achievements designed installed wiring communications infrastructure student registration established redundant communication links remote sites developed planned communications infrastructure campus computer labs education certified chief information officer cio november 2005 uncchapel hill city state bs industrial technology electronics 1986 north carolina state university city state professional affiliations member north carolina local government information systems association nclgisa member southeast association telecommunications officers advisors seatoa member public technology inc pti previous board member greensboro municipal credit union chairman technology committee previous board member welfare reform liaison project wrlp previous president national forum black public administrators nfbpa triad chapter skills budget clientserver customer satisfaction dec directing direction gis government help desk support help desk ibm ibm mainframe information technology local area network leadership managing microsoft exchange 98 modems enterprise network organizational pcs project leader routers safety san servers strategic upgrading vax voip vse wiring,INFORMATION-TECHNOLOGY
kindergarten teacher professional summary energetic resultsoriented teamplayer eager bring strong administrative skills growing company need toplevel support highperforming administrative assistant extensive experience working diverse client base delivering results core qualifications microsoft office word powerpoint excel outlook inspiration software publisher software quick learneradaptable strong typing skills lifelong learner proofreadinggrammar strong interpersonal skills resourceful adaptable professional mature selfstarterselfdirected resultsoriented flexible adaptable time management meticulous attention detail experience company name city state kindergarten teacher 092013 current create engaging inquiry based lesson plans accordance districtwide curriculum units following common core standards kindergarten differentiate instruction according students ability skill level work diverse student population including english language learner ell students nonenglish speaking students delegate tasks teacher assistants volunteers establish positive relationships students parents fellow teachers well collaborate plan schedule lessons promoting learning student engagement earned positive verbalwritten feedback parents regarding classroom instruction student learning success received award boys girls club nashua 20142015 teacher year award kindergarten company name city state k5 literacy math interventionist 092008 092013 provided daily small group literacy math intervention services using researched based programs students k5 risk failing meet district state standards communicated effectively students progress needs established positive relationships students parents specialists fellow teachers various grade levels company name city state student teachersubstitute teacher 092006 062008 student teacher grades 2 4 substitute teacher grades k12 high school substitute teacher hollisbrookline high school company name city state director independent contractor pampered chef 012000 042003 successfully operated homebased directsales business marketing kitchen tools inhome cooking demonstrations achieving top personal sales top recruiter well three expense paid trips two company name city state pharmacy technician 011993 101996 assisted preparation filling prescriptions requiring 100 accuracy company name city state owned operated inhome daycare 031990 011995 company name city state accountant 011987 031990 responsible entire billing cycle various government contracts requiring 100 accuracy company name city state accountant assistant 011985 011987 responsible entire billing cycle company name city state administrative clerk 011984 011985 proposal preparation audit support material reconciliation company name city state secretary 011982 011984 provide secretarial support ten administrators program manager education masters education elementary education 2008 rivier university city state usa ​ nh elementary educator certificate k8 1811 current 62017 praxis ii april 2006 sept 2007 bachelor science business management 1987 rivier university city state usa associate science administrative secretarial management 1982 nashua community college city state usa nondegree program intel math ii 2012 plymouth universityunh manchester city state usa earned 6 graduate credits 80 hours contentintensive professional development learning strategies regarding k8 core mathematic concepts professional affiliations nashua garden club 2004present medic alert community ambassador 20052010 ​organized distributed medicalert collateral surrounding medical community charlotte avenue elementary school classroom pto volunteer 19962008 room mom reading math groups chaperone baker hospitality garden club ski chess club skills computer proficiency organizational skills multitasking customer service proofreading prioritization secretarial skills time management accounting direct sales data collecting marketing recruiting proposal preparation education cooking baking teach nonenglish speaking person speak read write english computer skills microsoft office suiteword excel powerpoint outlook inspiration software publisher open learning new software,CHEF
director public relations associate artist summary creative administrator public relations coordinator offering administrative experience corporate nonprofit office environments dedicated focused adept completing multiple tasks simultaneously following achieve project goals highlights mastery microsoft office programs word excel meticulous attention detail windows mac osx business writing strong interpersonal skills understands grammar proofreading billing coding proficiency outlook tessitura cision gorkana constant contact software selfdirected professional mature resourceful meeting planning report writing schedule management experience director public relations associate artist oct 2013 current company name city state handled media public relations inquiries extensive research outreach cultivate media connections contacting media outlets pitching interviews company cast members writing editing press releases promotional materials productions account coordinator executive assistant oct 2013 oct 2013 company name city state assistant senior executive vice president marcia horowitz focus crisis management extensive research reporting collecting daily media hits clients organizing reports easily managed busy phone email traffic coordinated travel arrangements expense billing ms horowitz arranged inhouse offsite meetings well catering needed keeping tabs clients social media web presence proofreading editing press releases written statements reporters interacting members media behalf ms horowitz served backup assistants howard steven rubenstein president founder company receptionist administrative assistant jun 2012 oct 2013 company name city state served liasion visitors many high profile building security handled heavy phone inperson email traffic arranged catering large events including celebrity luncheons board meetings product testing employee training coded department scanned organized sent company invoices branches accounts payable maintained extensive records offsite inventory companywide filing storage system assistant store manager dec 2010 apr 2012 company name city state started seasonal sales washington dc worked way assistant store manager nyc flagship generated impressive sales figures regularly topselling store united states communicated customers employees individuals answer questions explain information regarding product sales reported stores financial performance every evening report sent us management headquarters london reconciled reported discrepancies found records trained new employees brand focus operations implemented creative new displays worked alongside head us pr order prepare spring trunk shows arrange loan merchandise magazines publicity office coordinator may 2010 aug 2011 company name city state served first point contact instructors parents students duke university summer program managed front desk including greeting visitors responding telephone inperson requests information handled medical records drivers log vehicle checkout created schedule airport pickup dropoff students program dispersed incoming mail correct recipients throughout office made copies sent faxes handled incoming outgoing correspondence organized files developed spreadsheets faxed reports scanned documents received screened high volume internal external communications including email mail also served class instructor created syllabus taught classes akin introductory theatre class college level made semesters worth lesson plans exercises rehearsalsperformances presentations class 18 students education master arts 2008 royal central school speech drama writing stage broadcast media london united kingdom worked independently graduate students across disciplines create work prestigious source festival interned play development workshop fiend specialized coursework geared towards copywriting script reading development bachelor science 2004 skidmore college gpa cum laude graduated departmental honors theatre saratoga springs new york united states member adliberal artists skidmores finest improv team multiyear participant national college comedy festival graduated cum laude departmental honors interests aspects theatre especially performance playwriting volleyball kayaking music reading hiking swimming blogging skills accounts payable copywriting crisis management editing proofreading research filing inventory mac pc excel microsoft office programs office outlook windows word organizing promotional materials additional information interested aspects theatre especially performance playwriting volleyball kayaking music reading hiking swimming blogging,PUBLIC-RELATIONS
business development intern summary highly skilled organized individual employee month lot times infectious enthusiasm work fast paced environment highlights focused disciplined high volume production capability bilingual englishtwi healthy cuisine expert exceptional written oral communication abilities experience dietary aide 092013 current company name city state collaborated extensively interdisciplinary care team meet nutritional needs resident devised meal plans line patients age gender diagnosis cultural background religious practices conducted daily inspections maintained food sanitation kitchen equipment safety reports advised new cooking techniques equipment kitchen staff chef 052013 082013 company name city state identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction served classic english french modern european collaborated closely food beverage director conduct staff meetings resolve service product personnel issues kitchen manager 082008 042013 company name city state operated largevolume cooking equipment grills deepfat fryers griddles tremendously increased sales becoming manager monitored customer preferences determine focus sales efforts directed supervised employees engaged sales food preparation determined staff promotions demotions terminated employees necessary upsold additional menu items beverages desserts increase restaurant profits education curlinary 1999 kumasi polytechnic city ghana coursework culinary arts coursework business restaurant management curlinary 1990 sunyani polytechnic city ghana coursework culinary arts skills proficient large cooking machines great culinary skills organizational skills highly motivated,BUSINESS-DEVELOPMENT
director vendor services compliance summary extensive experience human resources account management business architecture project implementation director level operations ability display outstanding interpersonal skills keen analysis problem solving team approach meet demands clients stakeholders highlights strong task management skills benefits payroll administration implementation change management analytical strong interpersonal skills contract negotiation evaluation compliance innovative problem solving strong written verbal communication reporting documentation experience director vendor services compliance october 2015 current company name city state analyze requirements produce solutions accordance best practices employment human resource law relates independent consultants contractors temporary labor architect solutions exceed program objectives indepth analysis business requirements facilitate discovery business information processes uncover potential areas risk selected lead management program implementation including project initiation planning execution closure develop manage project schedules deliverables report status results coordinate activities meetings internally stakeholders analyze business requirements solicit feedback conduct detailed workflow business reviews monitor project results control resources audit data systems ensure thorough understanding processes internal policies continually evaluate programs improve process system people efficiencies prepare metrics recommendations present quarterly business reviews team manager october 2008 december 2010 company name city state responsible team human resource specialistsbusiness managers manage programs ensure account satisfaction operational delivery defined objectives develop effective relationships key stakeholder involved client programs screen hire senior level professionals well coordinate orientations actively train mentor consult new employees hired company conduct regular feedback planning sessions employees meet career path objectives including professional development coaching evaluate adjudicate independent contractor compliance assessments provide risk analysis assessment identifying potential areas concern ensuring programs administered agreed upon negotiate master service agreements individual consulting contracts human resource specialistbusiness manager november 2006 october 2008 company name city state educate communicate regarding complex human resource legal financial system transactions administration benefits including retirement profit sharing medical dental life disability insurance oversee invoicing payroll expense processing reconciliation assigned accounts work independent contractors vendors perform compliance assessments audit reconcile online reports guarantee accounts accurately reflect business goals provide operational business support high level customer service assigned group professionals working domestically internationally serve advocate internally ensure outstanding issues managed resolved promptly establish maintain positive working relationships developing credibility report relationship banker august 2004 october 2006 company name city state proactively initiate develop manage longterm profitable relationships manage existing client relationships identify future needs consultatively address profile prospects clients indentify additional financial needs refer appropriate financial partners deliver superior quality service person phone client needs met consistent positive basis responsible preparing weekly monthly reports employee branch status several aspects banking hold meetings weekly employees knowledge current products sales meetings satisfying client needs oversee participate daily operational function branch teller area responsible delivery superior quality service adhering corporate regulatory audit guidelines ensure timely efficient completions client transactions teller staff acting service leader branch personnel proactively encourage salesquality referral process branch teller staff consistently met monthly sales goals recognized regional president 100 score mystery shopper director enterprise solutions january 2011 september 2015 company name city state analyze requirements produce solutions accordance best practices employment human resource law relates independent consultants contractors temporary labor architect solutions exceed program objectives indepth analysis business requirements facilitate discovery business information processes uncover potential areas risk selected lead management program implementation including project initiation planning execution closure develop manage project schedules deliverables report status results coordinate activities meetings internally stakeholders analyze business requirements solicit feedback conduct detailed workflow business reviews monitor project results control resources audit data systems ensure thorough understanding processes internal policies continually evaluate programs improve process system people efficiencies prepare metrics recommendations present quarterly business reviews education mpa human resource management january 2012 george mason university city state human resource management ba organizational communication may 2006 george mason university city state organizational communication general studies may 2004 northern virginia community college city state general studies skills account management approach architect banking benefits change management coaching strong interpersonal skills interpersonal skills consulting contracts contract negotiation client clients customer service delivery documentation financial human resource human resources insurance invoicing law legal director management skills meetings mentor payroll personnel policies problem solving processes improve process profit program implementation quality reporting risk analysis assessment sales phone verbal communication workflow written,BANKING
claims service specialist professional summary medical billing specialist 3 years experience fastpaced multiple client medical billing company researched denied claims submitted appeals familiar health billing collections advanced knowledge claims processing preauthorizations skills medical terminology expert icd10 international classification disease systems billing collection procedures expert hospital inpatient outpatient records inpatient records coding proficiency outpatient surgery coding specialist hcpcs coding guidelines familiar commercial private insurance carriers insurance collections procedures drg pc grouping understands insurance benefits research data analysis close attention detail adept ultitasker office support phones faxing filing excellent verbal communication ms windows proficient customer service award skilled trainer excellent time management skills microsoft outlook word excel ms office expert supervisory training accomplished leader resource management expertise knowledge medicare statutes regulations work history claims service specialist 102013 062014 company name – city state filed claims per nextgen system discussing coverages liability insured claimant body shops also spoke lienholders medical providers typing data entry obtaining police reports determine liability claims reviewing estimates correspondence faxed mailed emailed issuing payments scheduling rental reservations insured claimants precisely completed appropriate claims paperwork documentation system entry correctly coded billed medical claims various hospital nursing facilities verified patients eligibility claims status insurance agencies performed qualitative analysis records ensure accuracy internal consistency correlation recorded data interacted providers medical professionals regarding billing documentation policies procedures regulations accurately posted sent medical claims submitted electronicpaper claims documentation timely filing claims specialist 102011 072012 company name – city state correctly coded billed medical claims various hospital nursing facilities meticulously identified rectified inconsistencies deficiencies discrepancies medical documentation diligently filed followed third party claims determined prior authorizations medication outpatient procedures precertified medical radiology procedures surgeries echocardiograms researched questions concerns providers provided detailed responses reviewed analyzed managed coding diagnostic treatment procedures contained outpatient medical records researched cpt icd9 coding discrepancies compliance reimbursement accuracy actively maintained current working knowledge cpt icd9 coding principles government regulation protocols third party requirements regarding billing managed collections claims unpaid bills estates debtors accurately posted sent medical claims submitted electronicpaper claims documentation timely filing performed billing coding procedures ambulance emergency room impatient outpatient services precisely evaluated verified benefits eligibility responded correspondence insurance companies identified resolved patient billing payment issues confidently adeptly handled claim denials andor appeals evaluated patients financial status established appropriate payment plans reviewed resolved claim issues captured tesclaims edits clearing house examined patients insurance coverage deductibles possible insurance carrier payments remaining balances covered policies applicable updated patient financial information guarantee accuracy subject matter expert 072012 102013 company name – city state initiated audit process evaluate thoroughness documentation maintenance facility standards created maintained computerized record management systems record process data generate reports supervised 15 claims specialist answered workrelated questions via chat instant messaging system took escalated calls providers providing excellent customer service solving claim related problems manually reprocessed claims accuracy sent back facilities questions denials nonpayment crosstrained backed customer service managers solved unresolved customer issues assumed ownership team productivity managed work flow meet exceed quality service goals identified individual development needs appropriate training effective liaison customers internal departments defused volatile customer situations calmly courteously healthcare agent education associate science medical billing coding current central piedmont community college city state coursework business accounting healthcare administration coursework healthcare management coursework healthcare administration coursework medical front office assisting high school diploma 10 2007 skills accounting benefits billing communication skills customer satisfaction customer service customer service training data entry focus insurance listening medical billing police problem resolution coding read scheduling supervisor typing type,HEALTHCARE
lead interaction designer summary senior uxui designer profile tim involved user centered design 20 years focus human factors usability worked wide variety projects focusing improvement functionality performance expert heuristic evaluation usability developing evaluating user interfaces gui design iterative design methodology human computer interaction hci areas experience usability interaction design usability engineering standards guideline review user interface design standards usability testingfocus groups cognitive walkthroughs heuristic evaluation pluralistic walkthroughs website design interaction design personas use cases scenarios contextual inquiries affinity diagrams contextual design ethnography wireframes user flows development software development standards software testing html authoring 3d modeling programming advanced image manipulation analysis 3d interfaces interactive digital prototyping artificial intelligence touch input sql agile development secret military clearance military spa wardodonr contracts cdc nhsn saas training instructional design technical writing editing project management healthcare medical diagnostic imaging systems electronic medical records hipaa fitness equipment highlights user centered design human computer interaction hci innovation agile development contextual inquiries wireframes user flows prototyping skills user centered design accomplishments innovation tournament award winner 2014 leveraging realtime algorithmic dashboards rads improve patient care innovation tournament award winner 2013 mars medical augmented reality system 2009 idea award t7xe treadmill 2009 taiwans excellence silver award t7xe treadmill patent 8113990 method controlling exercise apparatus issued february 14 2012 patent 8360934 method controlling exercise apparatus issued january 29 2013 patent 8840526 method controlling exercise apparatus issued september 23 2014 experience lead interaction designer 052012 current company name city state tim lead interaction designer nine person agile software development team creating software use healthcare facilities role one three bas team conducting user testing interviews data gathering persona development wireframing story writing interface analysis general usability evangelist acts nhsn point contact keeping software compliant evolving cdc requirements team produces incremental updates code base two week sprint cycle velocity team increased steadily last six months tim also serves wellness committee safety committee floor warden first responder vp engineering product development director 092009 042012 company name city state tim worked vp engineering product development responsibilities included managing current suite virtual reality software designing future software hardware offerings vendor relations client support systems design sensor design quality control quality assurance technology specialist usability evangelist responsibilities included bringing new technology opportunities company driving new vision company developing online community around new products innovation engineer 092009 042012 company name city state tim worked innovation engineer bridging gap need technology utilized skills engineer create unique solutions client needs projects included intoxiclock took third generation product migrated simple input device multimedia application netbook upgraded poster sized input panel usb hid device created custom dynamic printouts user data germbot designed uvc retrofit vacuum robot use sterilization floors without chemicals sr usability engineer 022007 092009 company name city state tim acted resident usability expert development production multitude commercial consumer fitness equipment primary innovator migration platform consoles primitive led displays award winning advanced guis utilizing lcd displays innovative advances allowed matrix fitness expand markets taking market share away competitors positioning matrix new market innovator product beat tim produced interactive prototypes interfaces conducted user testing validate designs developed many tools applications aid production testing new guis created multiscreen interactive kiosk used numerous tradeshows selling tool new technologies helped develop tim also active developing relationships clients vendors possible business partners johnson among people companies brought best buy itech fitness lance armstrong popcap software konami softkinetics big rooster nec lg dewar sharp amtouch immersion ra sports datamodule tim also served lead poc partners itech fitness fitlinxx polar virtual active avnet eurotech also engendered relationships asian counter parts china taiwan semiannual trips overseas tim also listed several pending awarded patents applied johnson sr usability specialist 042006 022007 company name city state tim worked sole user centered design person small team developing product emerging medical field market responsible aspects ucd process monitored adherence iec 6060116 usability requirements interacted marketing engineering team clinical contacts develop personas workflows task lists use cases well requirements engineering team used macromedia director create high fidelity prototype product assisted engineering team porting flex gathered data prepared third phase project involved observational research affinity diagramming task analysis ui design human factors usability engineer 102003 032005 company name city state tim worked human factors usability design specialist well systems engineer taking account workflow perception usability feedback aesthetics electronic oral feedback device responsible design implementation clinical testing analysis software tim interacted senior members team define develop data visualization software following predefined standards requirements proposed designed patienttracking database allow crossreferencing multiple factors adhering security privacy regulations designing creating software dynamically mapping sensitivity tongue gui design workflow interlocks eliminate user error strict adhesion standardized data collection procedures designing creating software visualization collected data sitting design sessions acting resident human factors advocate gui design workflow dynamic data analysis 2d 3d visualization spacial temporal visualization interviewed users determine usage linking multiple data sources designing creating image projection software gui design workflow image processing 3d interpolation projection designing creating software dynamically stimulating tongue electrostatic tactor array gui design human computer interaction hci safety interlocks control correct data input dynamic stimuli manipulation developed evaluated user interface design user interface compliance using iterative design methodology user feedback designing developing subject database track subjects allow analysis subject data across multiple factors gui design subject confidentiality data integrity robust system recovery project manager human factors usability engineer consultant 082001 092002 company name city state tim worked human factors specialist defining gui standards look feel conforming existing software specifications responsible aspects software development cycle inception delivery defined user interface palm windows ce devices detailed requirements gathering review clients needs application functionality product manager sr engineer 092000 082001 company name city state tim responsible aspects development cycle video pics paparazzi pics products included defining products means prototypes concepts generating product specifications also acted human factors advocate aid design process tim served following project areas used human factors usability design principles including heuristic evaluation designing prototyping next generation videopics product macromedia director defined executed qaqc process involved setting qa bugs database running compatibility testing establishing version control heading customer service faqs evaluated allocated resources including hardware media offsite web hosting programming staff established milestones meet promised deadlines product delivery interfaced marketing group define products viable market place created demos helped collateral materials shows set online store allowed users purchase product purchase made information entered customer database product shipped shipping department managed many 3rd party relations oem bundling backend print services strategic partners scientist 111997 092000 company name city state tim worked human factors usability engineer many projects designed programmed tactical graphics application tacgraph global 2000 wargames tim also designed implemented stimuli experiments research conducted 2d 3d interfaces experiments ranged basic 3d shape recognition determining routes 3d terrain tim also developed gui based version text based nurses orders system va hospital replace dated command line system designed prototyped user interfaces tactical situation awareness tool tacsat conducted interviews 5th marines camp pendleton integrated new design ideas tacsat design implementation experiment based tacsat simulated real engagement determine experience affected decision making process worked team human factors phds determine benefits 3d interfaces experiments tested object recognition spatial relationships occlusion depth field perspective depth cues factors worked team human factors phds develop experiments shared awareness data integrity reliability multimodal perception worked closely principal investigators spawar dod nima dnr secret military clearance designed implemented gui textbased nurses orders system gather performance behavioral data new system increased efficiency reduced error 80 software engineer human factors usability engineer 111993 031998 company name city state tim worked 5person team rework graphical user interface gui internet tv set top box extreme time constraints role primarily prototyping user centered design gui also served lead prototype engineer project manager graphical adventure game timelapse worked team talented designers engineers artists 9 crossplatform interactive edutainment titles acted usability human factors evangelist every project involved ran focus groups rolled field trial austin tx collected analyzed data online usage attempt better understand users assembled numerous conceptual prototypes presentation gte vps assisted game design 9 titles produced distributed gteim established processing methods converting rendered images created alias animations created photoshop director usable assets designed prototyped coded product demos used retail trade shows acted lead puzzle prototyper timelapse worked chief technologist timelapse responsibilities included investigating current emergent technologies determining applicable game traveled knoxville tn manage engineering team cyberflix 3 weeks establish game requirements duties also included training use production tools establishing minimum system requirement testing new game engines establishing asset needs communicating gte entertainment carlsbad ca status engineering efforts worked liaison marketing department production team designed developed 3d chat area using onlives traveler 3d studio max education bs degree cognitive science june 1993 university california city state usa cognitive science affiliations chi ux community human factors ergonomics society hfes ixda madison user experience group publications holste kobus proctor bank liebhaber 1999 decision making dynamic uncertain environment san diego ca pacific science engineering group inc manuscript preparation kobus da proctor bank te holste 2000 effects experience uncertainty dynamic decisionmaking proceedings 44th annual meeting human factors ergonomics society santa monica ca human factors ergonomics society proctor bank te holste kobus da 1999 tacsat demonstration users manual san diego ca pacific science engineering group st john proctor callan j bank 1998 command post situation awareness tool cpsa evaluation presented apa division 21 human factors ergonomics society midyear symposium san diego ca smallman hs st john bank cowen mb 2000 effects motion parallax drop lines object size localizing tracks displayed perspective view spawar systems center san diego ca technical report preparation st john smallman hs bank cowen mb tactical route planning using twodimensional threedimensional views terrain spawar systems center san diego ca technical report press,DESIGNER
engineering intern professional summary petroleum engineering graduate military veteran seeking fulltime position organization allow professional growth long career meaningful employment 4 years operations management experience 6 months engineering internship experience working multimillion dollar projects highlymotivated quick learner perform fastpaced environments make sound decisions direct provide personnel technical guidance embraces new challenges core qualifications solidworks 2005 electrical drafting tube furnaces experience 062015 082015 engineering intern company name city state reviewed project instructions specifications identify modify plan requirements used software applications simulate working conditions units components order investigate proposals improving equipment performance conferred technicians submitted reports engineering department staff recommended design changes obtained specified equipment performance calculating required capacities proposed systems analyzed equipment performance reading dials meters measure temperature pressure volumetric output input operating conditions developed safety operating procedures employed workers operate pipeline equipment developed total utilization tool natural gas compressors maintained company developed blowdown sizing tool purgetime tool various pipe configurations used pipeline operations 062014 082014 field engineering intern company name city state prepared production progress reports management scheduled project logical steps budgeted time required meet deadlines conferred supervisory personnel owners contractors design professionals discuss resolve matters work procedures complaints construction problems directed supervised workers planning organizing directing activities concerned construction systems operated maintained personal protective equipment verified safety equipment available employees monitored use equipment inspected facilities machinery safety equipment identify correct potential hazards 092011 012012 assistant service manager company name city state provided customer service greeting assisting customers responding customer inquiries supervised employees engaging sales inventorytaking reconciling cash receipts performing services customers monitored sales activities ensure customers received satisfactory service quality goods instructed staff handle difficult complicated sales examined merchandise ensure correct prices displayed product functioned advertised authorized payments merchandise returns problems arised performed work activities subordinates cleaning shelves organizing displays trained evaluated personnel sales marketing skills recommending employees promotion termination appropriate prepared work schedules kept records employees schedules time cards 092006 102010 noncommissioned officer company name city state provided leadership instruction training supervision mentoring team 4 30 members ensured team readiness quality control equipment risk management assessment constant updated training monitored execution operations involving security safety logistics communication equipment personnel tracking performed log keeping significant events regarding security safety operations communications reported higher level management necessary oversaw area operations communicating incoming units relaying pertinent information tracking progress supervised administrative operations fledgling foreign police force provided operational technical guidance developed qualified leader trained directed teams coordinating supporting units education may 2016 bachelor science petroleum engineering louisiana state university city state petroleum engineering interests theta chi fraternity philanthropy committee chairman intramural sports flag football soccer skills administrative cash receipts customer service directing instruction inventory leadership logistics machinery marketing mentoring natural gas organizing personnel police progress promotion proposals quality quality control reading reconciling risk management safety sales supervisory supervision additional information extracurricular activities theta chi fraternity philanthropy committee chairman intramural sports flag football soccer,ENGINEERING
consultant career overview macintosh expert 20 years technical customer support roles experience backend programming relational databases developmentmaintenance complex critical systems wireless system design pointtopoint networks qualifications apple certified technical coordinator apple certified support professional apple certified associate mac integration apple certified help desk specialist apple certified macintosh technician certified alvarion system specialist technical help desk experience voiptelecom installation support remote systems support network asset management accomplished mobile devices skills apple support apple workstations apple servers ipad iphone mobile device management apple remote desktop xsan network support open directory tcpip dhcp dns voip vpn afp smb ftp nfs san html php alvarion ubiquiti software support filemaker pro filemaker server ms office suite adobe suite final cut pro maya work experience consultant january 2004 october 2014 company name city state worked clients nationwide analyze computing network needs install appropriate solutions within organizations budget served database administrator filemaker filemaker server running various operating systemstroubleshot resolved internet connectivity general software hardware issues macintosh windows client server machines installed wired wireless networks including pointtopoint wireless communication towers installation support various home automation control systems installed configured network camera systems site remote monitoring managed user account permissions file servers managed calendar email file sharing backup dhcp dns vpn ftp web hosting various servers installed maintained accounting solutions monitored network traffic systems ensure uptime designed custom database solutions meet clients needs troubleshot routing switching issues various wired wireless networks installed network backup systems clients using disk based tape libraries installed configured xsan network director august 2009 august 2012 company name city state director organic farm network support mixed network macintosh windows clients wireless pointtopoint design installation filemaker development support web design shopping cart installation daily maintenance macintosh workstations servers maintained daily backups raid system troubleshot user permission issues workstations storage area installed network cabling managed switches routers network traffic analysis improve network performance reliability installed voip system allowing interoffice communication reducing total cost service installed maintained web based help desk ticketing system track user support issues resolutions macintosh support specialist may 2000 may 2004 company name city state maintained network 100 macintosh windows clients software support creative print video 3d applications installed render farm 3d rendering designed installed digital asset management solution design teams allowing users network access digital media daily system maintenance apple workstations servers support audiovideo3d clients managed monitored storage usage video capture managed backup archive system using disk based tape libraries troubleshot windows desktop server connection storage issues active directory integration traveled proposal teams various locations provide audiovideo network support presentations installed network cable rack mounted routers switches kvm servers raid storage tape libraries digital asset management storage solutions sales webmaster september 1999 may 2000 company name city state established maintained contacts corporate customers designed new company website installed new point sale system designed installed web based shopping cart system installed network cables switches routers troubleshot network connection wireless network issues installed upgraded workstations servers sales computer network systems software business center manager january 1999 december 1999 company name city state created marketing plans management store employees including scheduling payroll sales training responsible business aspects sales including servers workstations network software hardware network training network installation worked upper management create incentive programs employees improved call response time business center general manager may 1997 december 1998 company name city state designed installed new point sale solution designed new company website general accounting bookkeeping retail store personnel management digitized product inventory use web promotions publications installed network cabling switches routers sales purchasing january 1996 april 1997 company name city state identified prospective customers using lead generating methods responsible creating implementing advertisements promotions developed price catalog marketing materials distribution house reference worked closely ceo developing sales strategies managed purchasing receiving store inventory installed network cable switches routers education training bachelor science psychology 1993 nyack college city state candidate degree,CONSULTANT
gis coordinator summary diligent handson leader excellent working tight deadlines pressurized work environments broad experience government agencies domestically abroad drawing concurring academia research roles accomplishments project cooperation worked directly usaid two universities fulfill individual masters degree requirements well much larger scope project objectives communication modified technical agricultural data field scientific community form published papers illustrated seminars given public lastly translated swahili local farmers experience company name city state gis coordinator 072015 current used company public utility status install small cell antennas telecommunication carriers public rightofway new poles attachments existing light poles tested spatial data quality created reports audits importing integrating updating validating data multiple sources developed system documentation user manuals gis best practices functionality new employee onboarding packages independently completed ad hoc requests including map generation spatial analysis web publishing map applications company name city state research associate 062012 082013 coordinated professors staff sokoine university agriculture morogoro tanzania summer session conducted soil science laboratory analysis soil alongside tanzanian technicians students growing seasons company name city state graduate teaching assistant 082012 052013 taught lectures weekly laboratory exercises seventyfive undergraduate students assisted generation lecture notes laboratory tutorial materials using arcgis qgis coordinated supervised three graduate teaching assistants company name city state biology intern 032013 052013 cleared ten acres invasive plant species using manual removal herbicide maintained trails four locations southern ohio monitored water quality streams vernal pools river systems completed frog bird surveys monitor wildlife populations injected ash trees located within park tagged recorded injected trees using arcgis company name city state seasonal forestry worker 042012 082012 reduced threat damage emerald ash borer preventative injections using arborjet treatments applied growth inhibitor trees utility lines planted 380 container trees monitored growth health pruned 4000 large trees using pole saws power pole saws shears hand saws removed 400 trees ground 800 stumps using heavy machinery company name city state research assistant 012011 122012 collected soil samples notill conservation till conventional till plots evaluated carbon nitrogen levels diluted runoff samples determined soil quality plant available water bulk density cores company name city state trail logistics intern 062011 082011 reported backcountry trail hours worked miles accomplished collaborated california conservation corps participants management achieve mission objectives including trail clearing safety demonstrations social skills training public affairs logistical support aided backcountry packer longdistance supply organization travelling 400 miles horseback string four mules checked fire camping permits hikers met trail company name city state secretary 062010 092010 coordinated communicated sandusky county court system judges schedule court dates client meetings answered incoming calls responded emails created client ms excel spreadsheets kept records court decisions payments dating back 5 years drafted legal documents organized client interviews education masters science environmental science 2015 ohio state university city state impact management soil fertility rice yields smallholder farms tanzania bachelor science environmental policy management 2012 ohio state university city state languages semifluent spanish conversational swahili additional information honors awards national championship titles equestrian team 2011 2012 deans list americorps scholar 4h spirit leadership 2009 4h ten year member award 2013 recipient 11000 cocacola sustainability grant skills analytical skills quality control research safety statistics surveys teaching water quality soil fertility,AGRICULTURE
project managercad designer experience 052015 current project managercad designer company name oversee manage commercial residential iron railing security door gate window well cover projects interact customers templating timeframes provide design ideas solutions etc coordinate installs inhouse installers well contractors draft custom hand rails stair rails gates doors along miscellaneous projects using sketchup pro provide shop detailed blueprints cut lists install sheets answer fabrication questions 062014 052015 welderfabricator company name make templates custom handrails fabrication installation commercial residential stair railings deck railings balusters onsite welding fabrication 052012 092012 strip vehicles company name strip upholstery seats floors convertible tops headliners repaired seat foam chrome leather address pro shipping company 012010 102014 miscellaneous inserting packaging hand work education 2014 grandview high school city state may 2015 pickens technical college city state certifications safety welding oxyacetylene welding cutting plasma torch cutting blueprint welding symbol reading positions 14 gmaw fcaw smaw without backing knowledge destructive nondestructive testing entry level aluminum gtaw carbon gtaw 2014 2015 skills usa competition basicsmawsemiautomatic welding certificate basicsmawsemiautomaticaws entry level welder certificate basicentryadvanced welder certificate advanced welder certificate aws entrylevel welder certificate smaw structural welding certificate semiautomatic welding certificate interests mechanical engineering design 3d printing computeraided manufacturing processes skills 3d basic blueprint blueprints designing doors layout window multitasking packaging quick learner reading safety shipping tops welder welding additional information achievements placed 3rd 2014 2015 skills usa state welding competition maintained 36 gpa grandview high school honors ap classes volunteer experience food bank rockies interests activities mechanical engineering design 3d printing computeraided manufacturing processes,DESIGNER
patient advocate clinical care coordinator career focus selling capital equipment computer hardware software corporate accounts supporting management staff developing maintaining market share aggressive account sales growth top 10 nation 1 region three years row recognized top performing sales marketing specialty representative analytical thinking administrative skills leadership interpersonal skills communication skills selfmotivation ensure maximum coverage accounts within territory geographic areas maintain optimum level exposure effective time management medical devicehealthcare sales experience maximize corporate profit achieving sales revenue targets grow market share specified territory promoting selling servicing companys products increase sales revenue aggressively targeting developing new accounts using strategic account strategy keen business insights sale injectable oral medications train appropriate medical staff company products develop implement plans achieveexceed sales goals identify establish maintain productive working relationships key decision makers customers staff administrative staff complete office sales summary skills prospecting cold calling team building expertise strategic account development strong interpersonal skills key account generation regional accounts sales force training business negotiation strong lead development skills accomplishments client interface collaborated prospective clients prepare efficient product marketing strategies drive business development created strategies develop expand existing customer sales resulted 120 increase monthly sales established 30 new accounts single year successful client development earned presidents club trip 2003 professional experience patient advocate clinical care coordinator february 2010 current company name state patient family liaison facilitate communicate physicians health care providers case managers develop course care emergency care experience clinical setting outpatient managed care experience clinical coordination clinical activities wound care evaluating providing patient care use hospital nursing standards case management providing treatments patientcaregiver education related wound care management collaborates health care providers wound care center physicians program director medical director regarding patient needs medical sales representative october 2007 february 2010 company name city state detailing specialty areas pain management neurology anesthesiology rheumatology orthopedics oncologist supportive oncology oral injectable medications ranked top 10 nationally 20082009 achieved product index 114 ranked 1 district detailing pain specialist hospitalist hospital based selling experience negotiating skills district trainer efficiency teamwork software maintain relationships key area pharmacies support pharmacist providing discounts educational information updated manage care information matrix management skills market research knowledge professional sales representative december 2005 october 2007 company name city state launched new asthma drug 1 region 2006 cardiology respiratory divisions respiratory devices achieve quarterly 139 goal annual sales goals excess 126 goal average 2006 ranked top 10 nationally achieving product index 136 2007 ranked 1 district 2007 2 2006 develop implement plans achieveexceed sales budget specialty market placement medical representative august 1997 december 2005 company name persuasively sell concept testing hep b hep c via diagnostic test targeted physicians hospital sales buy bill antiinfective market place field representative insurance market advisor northeast region coordinating real time customer activity marketing team development sales material strategy network relationships within federal state government community operating room sales experience directed aggressive risk management patient education program weight loss medication initiated growth territory severely affected negative media campaigns conduct primary medicaid reimbursement research increase corporate profit trained specialty representatives working communityteaching hospitals longterm care accounts new corporate initiative 2004 completed management skills development seminar 2000 area sales trainer northeast region december 2001 achieved 100 call quota 121 bonus requirements ranked 10 nationally maintain formulary status hudson essex bergen county hospitals detailed oral medications following disciplines endocrinology cardiology diabetes pain management infectious diseases urology bloodrelated disorders researched market competition developed presentations stay ahead key players market place managing cross functional groups cross business group forms working cross traditional vertical business units order increase sales proven success positive track record consistent sales performance complex markets diverse customer segments knowledge experience medicare part va selling responsible aspects educating training sales representatives design sales marketing plan enhance revenues existing accounts also developing goals build new accounts analyzed current selling market modify current simulated selling environment needs organization knowledge sales processes sales training knowledge reimbursement fulfillment pathways injectable medications education master public administration health care administration fairleigh dickinson university city state health care administration graduated summa cum laude master administrative science human resource administration fdu human resource administration paralegal studies aba approved paralegal fdu bachelor arts political science urban planning rutgers university city state usa political science urban planning masters information library science knowledge management villanova university city state knowledge management master certificates human resources six sigma black belt green lean health care villanova university additional information honorsawards pi alpha alpha honors society fairleigh dickinson university special achievement awards recognition selling success leadership presidents club professional affiliations national sales network skills account management analytical skills anesthesiology budget business development c cardiology caregiver case management change management interpersonal skills oral competitive intelligence concept customer service database design management designing diabetes emergency care endocrinology forms functional government human resource management human resources infectious diseases insurance interface design knowledge management leadership legal longterm care director management skills managing people managing marketing plan market research marketing market 2000 multitasking negotiating negotiations network neurology nursing oncology oncologist organizing orthopedics pain management paralegal patient care persuasion presentations presentation skills problem solving skills problem solving processes product management profit project management public relations real time relationship building research risk management sales experience selling sales sales training six sigma strategy teaching teamwork trainer urology wound care,ADVOCATE
district manager summary seeking setting expand use sales management experience outstanding track record exceptional customer service proactive business strategies award winning sales passion leading teams success employee engagement look forward using marketing sales skills work grow team highlights trained used aba trained yearly autism spectrum disorder trained experienced use basic language learning skills ablls flexible able adapt achieve goals various settings done home school community experienced methods data collection including trials used record progress child direct plan curriculum camp programs special activity days creative manner work children families staff communication skills include speech written reports graphs showing achieved objectives enormous amount patience found useful working population children especially children diagnosed autism hold district regional awards effective management labour revenue productivity computer knowledge skills use every day record track expenses labour aspects business enjoy challenge often set goals self staff company staff development team engagement effective management p l multi sites portfolios skilled swot analysis effective computer strategic planning skilteam building report type reports expert multisite operations multiunit operations management staff retention relationship building quantifiable revenue increases ls every day use track record labor expenses profits aspects business strategic planning problem resolution outstanding customer service hiring coaching developing high performing teams accomplishments seeking setting expand use sales management experience track record exceptional customer service proactive business strategies award winning sales passion leading teams success employee engagement look forward using marketing sales skills work grow team spearheaded employee engagement program resulting employee costumer retentionboosted customer satisfaction ratings 10 9 months grew revenue 20 previous year first year spearheading development high quality service delivery employee engagement building brand awareness market took three performing stores negative ebita positive ebita performance 12 months experience district manager mar 2012 current company name city state responsibilities district manager knowledge universe included overseeing 6 early child education centers located long island new york two years knowledge universe focused district around improving financial results elevating program quality brand recognition building team engagement accomplishments knowledge universe include moving two negative ebita centers positive ebita 12 month period opening new center fall 2014 five centers pursue naeyc accreditation director aug 2007 oct 2012 company name city state ny duties director tutor time center includes caring health welfare diet nurture children center curriculum program development recruiting training supervising staff plan coordinate lead activities learning child care center maintaining records also hold maintain nys child care license three years director increased revenue enrollment school reduced cost labor expenses effectively managing center area manager oct 2012 mar 2013 company name city state duties area manager learning experience include overseeing nine franchise owned schools responsible collecting monthly financial reports well conducting audits child care manager bank deposits employee student files working franchise owners set financial budgets enrollment goals nine schools evaluate centers ensure tle brand represented maintained company standards review monthly director report approve school newsletters support school licensing compliance address parent complaints concerns set marketing goals provide support touring enrollment director jan 2006 aug 2007 company name city state duties director good shepherd child care center includes caring health welfare diet nurture children center curriculum program development recruiting training supervising staff plan coordinate lead activities learning child care center maintaining records required department public welfare also write grants organized fundraisers trainings teacher jan 2005 jan 2006 company name city state duties west houston charter school include teaching science math computers art sixth seventh eighth graders written lesson plans planned creative projects monitored students behavior required communicate frequently parents members staff worked closely special education department meet needs students need modified academic behavior plans assistant director jan 2004 jan 2005 company name city state assistant director private preschool many duties opened closed school monitored school make sure compliance state child care health laws trained monitored staff daily basis writing curriculum academic programs ages two six built reading writing skills primarily done lead staff meetings planned special events communicated parents gave tours promote sell spots school youth advocate programs jan 2000 jan 2004 company name city state responsible implementing treatment plan children various disabilities including autism spent four years working one one autistic child worked behavior modification attending skills overall social skills collaborated team individuals developing best approach implementing treatment plan employed youth advocate programs received yearly training autism spectrum disorder well training cpr cpi also trained behavior modification performed work duties many different settings including community school home substitute teacher jan 1999 jan 1999 company name city state implemented work plan absent teacher oversaw activities students maintained safe learning atmosphere assitant store manger jan 1992 jan 1996 company name city state supported manager duties kiosk displayed sold merchandise customer helped achieve stores sales goals education bachelors social work 1995 state university stony brook city state us bachelors social work 19931995 state university stony brook stony brook ny member gold key honor society served two year internship involved working children various ages homeless shelter group homes served director summer camp program homeless children created plan summer program supervised staff associates 1993 suffolk county community college city state us associates degree 19911993 suffolk county community college brentwood ny certifications cpr cpi aba professional affiliations gold key honor society served two year internship involved working children various ages homeless shelter group homes served director summer camp program homeless children created plan summer program supervised staff fundraising twirling dance association local west islip school organizations help organize promote fundraising efforts non profit groups skills training recruiting sales sales goals cpr therapeutic teaching sell assistant director basis writing skills audits budgets financial reports marketing tle sales award collection customer service data collection employee engagement sales patience progress receptionist retail sales sales,ADVOCATE
equipment engineering technician professional summary skilled maintenance mechanic technician superb problem solving multitasking skills selfdirected motivated worker obtain position teamwork integrity proffesionalism high standard companys mission statement engaing new challenges learning experiences skills · 20 years material management experience state federal government · 13 years law enforcement experience united states marine corps army national guard · knowledge mechanical test equipment · work writtenverbal instructions schematics rough sketches troubleshooting diagrams layouts plans interpretation application technical knowledge understanding mechanical theory principles · proficient use pcs ms office 10key touch customer service skills · forklift crane certified · self motivated lead achieve company goals excellence integrity efficiency · ndt level ii · knowledge mechanical pneumatic hydraulic theory principles work history equipment engineering technician 052014 current company name – city state responsibility designingselecting robotic systems run simulation implementation commission programming support assist maintenance team troubleshooting difficult breakdowns chronic equipment failures conduct installation factory automation electrical control systems manufacturing equipment provide troubleshooting electrical systems plant manufacturing equipment provide effective direction coaching ojt fellow employees shift boost skill sets help production achieve goals plan organize shift weekend work including verification smooth operations assist supervisor developing pms procedures maintaining equipment shop provide shift toshift communication order keep associates speed working toward goals set example ensure associates comply safety regulations plants safety program work engineers fellow technicians resolve technical problems assist candidate selection requested maintain departmental records maintain spare parts inventory identify order needed parts maintain tracking system perform duties assigned supervisor manager mechanical technician 042013 052014 company name – city state implement repair services production equipment auxiliary equipment building equipment using hand tools testing tools manual drawings computer tools necessary accomplish task provide reliable high quality customer support onsite inspecting installing repairing andor replacing fire alarm equipment well conducting preventive maintenance services pertaining many different manufacturers equipment ensure conveyor belts working effectively operating engineer test technician 112007 062012 company name – city state operates repair maintain facilityplant machinery test equipment lubrication cooling systems high pressure systems nasa unitary wind tunnels constructs modifies maintains services wind propulsion tunnel research facilities used test models aircraft components utilizing knowledge engineering test methods procedures installs aligns mechanical hydraulic pneumatic test equipment models support structures installs instrumentation thermocouples pressure taps model test equipment inspects test setup operates equipment detect correct malfunctions maintains instrumentation equipment accessories pressure valves icing indicators drive units spray units pumps confers engineering personnel testing modifies model test support structure test equipment directed inspect test install fire sprinkler systems standpipe systems fire pumps clean agent systems various industrial commercial institutional facilities accordance various codes perform inspections test repairreplace fire hoses fire hydrants generate reports based inspection findings logistics coordinator sr lab technician 102006 112007 company name – city state coordinates incoming outgoing shipments solar arrays panels shipping containers ground support equipment interfaces metrology personnel ensure calibrated equipment needs prioritized maintains inventory sections calibrated equipment supports work progress troubleshoots manufacturing problems caused test equipment coordinates proof loading nondestructive testing lifting fixtures handling equipment maintains inventory industrial supplies disposes hazardous materials coordinates area compliance understands follows 20 elements iso 9001 production control analyst 112004 052006 company name – city state expedites materials production processes coordinates actions departments verifies kit hardware completeness configuration requests drawings materials issued stores resolves aging work orders generates nonconforming material reports ncmrs interfaces process engineers manufacturing operators supervisors control analyze movement production resolves complex constraints wip may cause schedule delays problem solve audit issue work centers perform internal external expediting critical parts initiate process scrap tags process miscellaneous issue requests extensive use promis software trains new hires class 100 clean room protocol enforces violations procurement clean room articles consumables outside vendors supervises courier team 5 ensure proper transport company assets site site materialproduction planner 072001 022004 company name – city state expedites materials production processes coordinates actions departments verifies kit hardware completeness configuration requests drawings materials issued stores resolves aging work orders generates nonconforming material reports ncmrs generates shipping packing lists invoice documents responsible scheduling releasing updating closing work orders timely manner reports oral written status work progress internal customers interfaces operations functions education general courses monterey peninsula college city state technical diploma san francisco police academy city state accomplishments writes dsns shipment wrong parts certification completes memo receivers parts po reference returned repair coordinates efficient flow materials analyzes required capacity processes involved departments ensure smooth timely operation extensive use microsoft office applications following software wds lss cavs ii skills automation closing coaching oral hardware customer support designing direction hand tools inventory iso 9001 machinery materials mechanical personnel processes procurement programming progress quality quality control receiving repairs repairing research robotic systems safety scheduling shipping simulation supervisor test equipment troubleshooting written articles,ENGINEERING
directorpresident minturn fitness center executive profile 21year internationallyregarded coaching professional 13year nationally certifiedaccredited strength conditioning industryleading athletic performance executive field highperformance athletic training creates strategic alliances organizational leaders effectively align support key business initiatives experience successful facility design builds operations recruits retains high performance teams hiring developing motivating skilled professionals provides oversight budgets operations strategic initiatives sound operational management skills provides athletic highperformance programming training education presentations handson coaching elite highschool general population athlete membership offsite skill highlights nsca cscsd 0914 nsca rsccd 16present exos xps nsca colorado state program director 1112 exos formerly athletes performance level iv mentor 052010 director human performance sscv 10present fms level 1 certified 09present trx level 1 certified 09present power plate academy certified 09present internationally recognized speaker nsca keiser corp 08present director coaches education sscv 10present director facilities operations minturn fitness center 14present noted accomplishments womens fis team coach sscv producing athletes single program make usst 2 year span 199799 usst disabledparalympic alpine coach year 2005 designed executed firstever dedicated sscv strength conditioning program 2006 designed executed firstever 55hour continuing education program ski snowboard club vail full parttime athletic staff 120134 staff members 2009 directed allinclusive human performance program sscv including strength conditioning sport psychology nutrition medical intervention 2009present proposed designed built provided operational oversight facets minturn fitness center vssa campus including operations hiring membership management marketing advertising programming general population junior highschool elitevip athletes 201416 presented nfl combine indianapolis id subject power training olympic success spring 2014 professional experience directorpresident minturn fitness center aug 2013 mar 2017 company name city state responsible concept design oversight construction opening nations first halfpublic halfprivate performance training athletic facility funding split municipality town minturn ski snowboard club vail secured strategic partnerships sponsorships include limited facility design construction equipment staffing uniforming provide operational oversight include limited scheduling programming zone layout organizational philosophies strategies recruitment hiring relevant administrative coaching staff provide budgetary oversight include limited hourly salaried payroll expenses revenue relevant fee structures membership elite vip fee structuring continuing oversight strategic initiatives balance profit loss director human performance may 2010 mar 2017 company name city state responsible coordination aspects athletic human performance athlete population sscv including limited strength conditioning sport psychology nutrition athletic programming periodization discipline specificity program design athletic testing data compilation analysis medical coordination intervention strategies recruiting hiring management evaluation human performance staff integration collaboration sport specific coaching staff sscv organization nonsnow training sessions facilities offsite presentation collaboration training methods philosophies internal external including ltad program periodization programming responsible design organization execution annual industryleading 55 hour continuing education program entire fulltime sscv staff including limited scheduling organization facilities recruitment industry professionals speak topics leadership sport performance strategies communication strategies building culture excellence teambuilding annual operational expectations annual subcontract fis sscv oversee safety systems surface management course sets fis world cup fis world championships beaver creek colorado duties include limited design safety systems including bnet systems racecourse surface preparation maintenance course sets discipline charge multiple crews simultaneous projects throughout duration events ​ director strength conditioning apr 2005 apr 2010 company name city state responsible concept design execution first dedicated strength conditioning program ski snowboard club vail startup facility responsibilities include limited facility procurement design building strategic partnerships procurement equipment technology fundraising sponsorship initiatives position responsibilities include limited strength conditioning program designs 5 disciplines snow sport sscv facility scheduling team individual training budgetary oversight injury management strategic partnerships recruitment hiring key staff positions athlete testing data compilation presentation review annual athletic periodization planning execution annual subcontract fis sscv oversee safety systems surfacemanagement course sets fis world cup fis world championships beaver creek colorado duties include limited design safety systems including bnet systems racecourse surface preparation maintenance course sets discipline charge multiple crews simultaneous projects throughout duration events head strength conditioning coachassistant alpine coach apr 2001 may 2004 company name city state head strength conditioning coachassistant alpine coach united states disabledparalympic ski team designed implemented coached discipline specific strength conditioning programs elite world cup paralympic athletes compiled data kept records track progress athletes coordinated usoc sport science programs enhance performance athletes coordinated howard head sport medicine vail co enhance testing athletes supervised mentored coaches individual programs presented information psia ussca coaches strength conditioning disabled athletes responsible onhill training environment including safety systems setup coursesetting timing video capture analysis onhill coaching athletes improve performance training racing athletic management athlete individually ensure proper training time start management qualification coordinated sponsorship purchase plans athletes equipment manufacturers maintained designed specific equipment based athletes individual disabilities designed setup managed events including national elite fis disabled ski races international world cup disabled alpine ski races educational background exos performance certification xps 2017 exos formerly athletes performance city state usa succesful completion exos online performance certification registered strength conditioning coach certification distinction 2016 national strength conditioning association city state usa successful completion requirements nsca rsccd distinction 10 year industry professionals references registered strength conditioning coach certification 2011 national strength conditioning association city state usa successful completion requirements nsca rscc 5 year industry professionals certification level iv mentorship sport performance 2010 exos formerly athletes performance city state usa successful completion firstever class level iv ap performance mentorship certified strength conditioning specialist distinction 2009 national strength conditioning association city state usa successful completion requirements nsca cscsd distinction level iii mentorship sport performance 2007 exos formerly athletes performance city state usa successful completion level iii ap performance mentorship level ii mentorship sport performance 2006 exos formerly athletes performance city state usa successful completion level ii ap performance mentorship certified strength conditioning specialist 2006 national strength conditioning association city state usa successful completion nsca cscs certification level 1 mentorship sport performance 2005 exos formerly athletes performance city state usa successful completion level ap performance mentorship interncollaboration sport performance 2000 united states olympic committee city state usa intern collaboration usoc sport science paralympic athletes testing evaluation sport performance levels 12 ussa sport science certification sport science 1998 united states ski snowboard association city state usa successful completion ussa sport science levels 12 alpine coach certifications 1996 united states ski snowboard association city state usa completion ussa alpine coaching levels 12 bachelor arts englishcommunications 1992 new england college city state usa 4year member new england college ncaa d1 alpine ski team 4year member new england college mcla mens club lacrosse team affiliations ski snowboard club vail director human performance director minturn fitness center director education part full time onsite staff 124 staff members annually exos formerly athletes performance xps level iv ap mentor nsca cscsd rsccd former colorado state program director present performance consultant presenter regional national international clinics conferences keiser performance consultant present strategic partnership keiser corporation consulting presenting equipment usage program design national international conferences ussa level 2 alpine coach level 2 sport science coach level 2 referee presently consult present collaborate strength conditioning performance education programming junior elite snow sports athletes ussa center excellence staff speaking engagements featured speaker keiser power summit toronto feb 2015 block power training olympic success featured speaker fortius power summit vancouver feb 2015 periodization power performance keynote speaker keiser performance summit ca jan 2015 utilization power training performance featured speaker nfl combine id feb 2014 block power training olympic success featured speaker ussa congress ut may 2011 performance training club programs featured speaker nsca colorado state clinic co june 2010 power young athletes featured speaker nsca arizona state clinic az oct 2009 periodization strategies power featured speaker denver university sport performance jun 2008 fms fms corrective exercise strategies keynote speaker psia adaptive copper mt fall clinics oct 2004 building strength conditioning programming paralympic athlete skills highlevel strategic alliance skills including limited networking collaboration sponsorship partnerships highlevel leadership skills including limited recruiting hiring bestinindustry staff direction education staff problemsolving evaluation staff technology usage levels concentration sport performance technology testing evaluation technology mac windows based programming,FITNESS
consultant summary position accountingregulatory banking operations highlights microsoft office lotus notes quickbooks acbs bcs otg ap recon fms gl system reval evaluation hedged funding bloomberg accomplishments awarded certificate recognition year 1998 helped lifting agreement federal reserve bank new york also awarded certificate appreciation year 1999 experience consultant 012013 092016 company name city state working consultant engaged transworld inc insurance brokerage accounting services company preparation tax returns customers handling audit matters internal revenue services nys tax authorities preparation sales tax monthly quarterly yearly tax returns clients preparation accounts reports financial statements clients provide accounting services customers senior accountantaccounting officer 012000 012013 company name city state new york branch bank hapoalim represents banking reviewed banks general ledger pass necessary entries correct gl main purpose review gl make ensure banks books accurate reconciled subsystem responsible process month end quarterly yearly closing post journal entries general ledger system prepared month end accruals closingadjusting entries processed prepared sales use tax return commercial rent tax responsible preparation call report process responsible tax payment irs tax form 1042 tax form 9451099 prepared annual returns tax forms assist special project directed controller cfo supervise bank reconciliation accounts payable process supervise ensure accuracy prepaid fixed assets records comply fixed assets policy balance sheet reconciliation custody reconciliation ensure general ledger booking line bank accounting policy principles gaap standards abides regulatory laws obtain securities prices prepare monthly fas115 valuation worksheets accounting entries performed accounting prepare monthly reports two banks subsidiaries using quickbooks responsible preparation amortization premium discount reconciliation callable cds prepared aging analysis suspense items report various financial reports senior management responsible assets swaps accounting government bondssecurities securities available sale trading nontrading securities prepared written accounting policies procedures responsible maintenance chart accounts adding modifying open new gl account processed paymentsexpenditure vendors employee expenses contractors state federal government taxes payments 011988 012000 company name city state responsible preparation regulatory reports ie fr 2900 fr2951 bl 1 bc bq bl sa bc sa ffiec 002 call report using dpsc software inc package responsible preparation monthly financial statements various financial reports head office also responsible statistical reports quarterly reports department commerce prepared responsible month end closing prepared developed compliance procedure compliance manual detail task checklist use comply bsa frb regulations us sanctions order satisfy compliance requirements branch evaluation existing accounting procedures implemented changes order simplify accounting procedures prepared presented monthly variance analysis reports senior management prepared monthly quarterly written report regarding bsa ofac us sanctions frb regulation compliance preparation sales tax commercial rent tax handling nys banking frb examiners education bs accounting 1994 york college city university new york accounting 124 credits completed major subjects advance accounting auditing business finance business law taxation bs accounting 1979 universit sind hyderabad pakistan accounting major subjects accounting auditing business law statistic economics economics statistics business finance 1983 universit sind hyderabad pakistan economics economics statistics business finance work history company name skills accounting accounts payable accruals ap auditing balance sheet bank reconciliation banking bc bloomberg bonds business law closing consultant controller clients senior management finance financial reports financial statements fixed assets focus forms general ledger government insurance lotus notes microsoft office office month end closing policies quickbooks retail sales securities swaps tax taxes tax returns valuation monthly variance analysis written,CONSULTANT
consultant professional summary highly organized microbiologist successful managing people time expertise molecular genetic research quality control system operations cross functional leadership consulting training development validation new products facilities skills rna isolation knowledge proficient pcr invivo transcription published researcher skilled genotyping protein isolation southern blotting transcription profiling equipment maintenance statistical analysis elisa assay expert design control iso 9001 environment extraction separation purification techniques trained lab safety ms office proficiency training proposals expert developing inventory systems creative instruction styles techniques certified training specialist consulting project management presentations expert charismatic public speaker skilled working special needs adults proficient creating maintaining schedules taught aseptic technique lessons 400 participants instructional technologies knowledge intuitive people management skills assisted oos investigations change control quality systems rdp ncbi tigr kegg omim entrez minitab psiblast tree view gen bank pub med gene pix pro 50 analysis cogs cdd ms office ms outlook citrix sever ftp clients lims sap isotrain ikat vibes cognos word power point access outlook work history consultant 042016 current company name – city state consultant provide consulting technical training proper aseptic techniques fda regulatory compliant behavior required working aseptic andor clean environment cleanroom asepticgowning technique training iso 5 iso 8 cleanroom technique training iso 5 iso8 cleanroom asepticmanufacturing technique training iso 5 iso 8 environmental monitoring technique training aseptic cleaning technique training sterile gloves techniques training basic aseptic technique training consultant microbiologist 122016 052017 company name – city state conduct bio burden testing media testing water clean steam testing aseptic gmp facility qualification facility qualification equipmentprocess methods validation moda environmental monitoring system development uses commissioning qualification validation cqv activities lead teams validation professionals provided subject matter expertise validation variety utility facility process equipment developed project scope statements estimates proposals developed policies programs standard operating procedures developed executed validation documentsprotocols equipment compliance iq oq documentation development execution moda system provide regulatory quality compliance solutions pharmaceutical biotech medical device regulated industries develop microbiological monitoring control continuous improvement strategies api fillfinish manufacturing fermentation recovery purification aseptic processing nonsterile manufacturing design administer microbiological programs including environmental monitoring investigations laboratory manufacturing microbial excursions outofspecification findings laboratory audits optimization management laboratory facility design qualification cgmp compliance pharmacopoeia compliance barrier isolator design microbiological validation microbiology method protocol development validation technology transfer contact lens care formulation development manufacturing stability testing product release disinfection sterilization use biological indicators cleaning validation process development regulatory audit response eg fda 483 warning letters regulatory dossier development support process analytical technology pat support microbiology rapid microbiological method suppliers industry endusers developing next generation technology platforms validation testing plans financial return investment roi strategies commercialization approaches global regulatory pharmacopoeia compliance act subject matter expert microbiology technology companies due diligence partnership collaboration merger acquisition activities expert witness matters related pharmaceutical microbiology ophthalmic formulations contamination control antimicrobial preservative effectiveness sterilization pharmacopoeia interpretation compliance usp microbiology test methods laboratory manufacturing gmps formulation development stability sterile nonsterile manufacturing research development product quality corporate trainerlead aseptic techniquebehavior specialist 122011 122015 company name – city state spearheaded expansion development initiatives aseptic area used roleplaying simulations team exercises group discussions videos lectures instruct participants variety ways assessed training needs surveys interviews employees focus groups consultation managers created online training program used video training conferences organized training 25 new employees per week increased performance scores 80 developing new employee processes extensively trained new existing employees planned delivered account management training average 10 account managers per week reviewed daily metrics account executives employees evaluate strengths weaknesses monitored participant workflow behaviors throughout training process conducted oneonone tutoring sessions new employees administered performance reviews evaluate participants progress clearly communicated objectives lessons units projects participants used variety assessment tools strategies improve instruction methods addressed questions training program participants created online training courses aseptic terminally sterile area assumed ownership training program initiatives align functional managers management training records ensure individual training plans training records accurate date accordance 21 cfe part 11 identified core competencies assigned functional areas develop within quality system short longterm planning strategies initiatives accordance 21 cfr 820 assess external service providers andor site staff training needs support development eventual training programs terminal sterilization filling line participated research regulatory issues dissemination regulatory information production qa qc rd departments senior management required actively participated evaluation regulatory compliance documents products process test method changes reviews labeling labels compliance regulatory requirements conducted internal audits lead department initiatives improve current processes procedures quality control assistant scientist 102010 102011 company name – city state executed experimental tasks obtained interpret experimental data conducted tmc lal microid toc purification test reviewed edited protocols standard operating procedures sops maintain regular laboratory system functions group ensure compliance cgmp fda sops guidelines regulations performed tests water environment detect harmful microorganisms obtain information sources pollution contamination cleaned maintained laboratory equipment stocked rotated prepared growth media performed routine monitoring cleanroom manufacturing environments performed microid organism analysis perform compliance adherence checks fda gmp regulations collected analyzed biological data relationships organisms environment interpreted research findings summarized data reports complied good laboratory practices title 21 cfr part 11 collected processed specimens clinical protocols laboratory manager laboratory technological assistant research assistanttrainer 082007 062009 company name – city state ordered laboratory equipment supplies operated genetic analyzer sequence dna kept accurate databases specimens collected stored repository collected processed specimens clinical protocols successfully completed transcription profiling experiments complied good laboratory practices title 21 code federal regulations part 11 scheduled trained student staff members managed overall laboratory functions investigated impact intrinsic target properties sirnas pharmaceutical properties extracted dna genotype samples using snp technology interpreted research findings summarized data reports collected analyzed biological data relationships organisms environment programmed computers store process analyze data maintained laboratory instruments developed new laboratory equipment interpreted test results developed nonstandard tests ordered chemicals analysis prepared reagents analysis maintained compliance dec epa set standards sampling analysis data interpretation using effluent analysis operated wet methods instrumentation analysis accurately inventoried lab chemicals supplies monitored maintained specialized lab equipment eg minispec shared microscope etc laboratory supplies materials trained developed undergraduate research assistants proper protocol procedures hiv lab conducted oneonone tutoring sessions new students microbiology laboratory technician 062007 092008 company name – city state maintained laboratory instruments developed new laboratory equipment organized lab test solutions compounds reagents routinely calibrated scales minimize leakage due calibration errors determined equipment operating efficiency interpreted test results developed nonstandard tests maintained records michigan department health audits ordered chemicals analysis prepared reagents analysis recorded test results using variety chemistryspecific software programs operated wet methods instrumentation analysis accurately inventoried lab chemicals supplies collaborated business units cost model analysis created rapid screening testing factory find acceptable materials steered process development experiments lab support scaleup processes computed taxes owed applying prescribed rates laws regulations complied good laboratory practices title 21 cfr part 11 education bs microbiology may 2009 michigan state university city state microbiology skills 21 cfr part 11 account management api aseptic techniques aseptic technique basic calibration chemistry citrix cleaning validation cognos conferences consultant consultation consulting continuous improvement clients databases dec department health dna documentation due diligence elisa staff training equipment maintenance senior management experiments filling financial focus ftp functional gmp good laboratory practices design instruction internal audits interpretation inventory iq iso 5 iso 8 iso8 iso 9001 laboratory equipment lab test regulatory compliance letters lims people management materials access ms office ms outlook outlook power point word minitab next optimization oq pcr performance reviews policies presentations process development processes process equipment progress project management proposals protocols public speaker quality qa research researcher safety sap southern blotting specification statistical analysis surveys taxes technical training toc training programs transcription tutoring validation video view workflow,CONSULTANT
general construction intern objective dedicated student excellent technical analytical communication skills search organization gives platform develop new skills also utilizing present knowledge science construction management student education eastern washington university city state bachelor science construction management minor spanish colegio delibes city state spain 2015 experience june 2015 august 2015 company name city state general construction intern gathered appropriate information site initiating construction prior building cooperated demolition roof order provide customer new stick roofing built additional room bathroom home remodel also framed multiple doors windows handled power tools handsaw skill saw drills full head framing nailer february 2015 july 2015 company name city state bartenderserver delivered quality service tending multiple orders times exhaustion performed constant product quality assurance showcased quick problem solving abilities pleasing customers june 2013 july 2015 company name city state voluntary business manager managed appropriate documentation order abide washington state department early learning law assured safety protocols met washington state law eliminating hazards efficiently maintained onsite equipment developed floor plan illustrates egress case emergency generated spreadsheet showcased business expenses monthly revenue skills bilingual biliterate spanish proficient technical skills autocad microsoft word powerpoint excel quality control safety project work field able perform management communicative orientated tasks heavy pressure ability quickly understand customers needs expectations,CONSTRUCTION
cofounder sales marketing coordinator core qualifications microsoft office word excel access powerpoint proficient apple osx builtin apps keynote advanced knowledge google analytics programing well versed experienced facebook analytics ads professional experience 012014 current cofounder sales marketing coordinator company name city state plan develop organize implement direct evaluate fiscal function performance develop reliable cash flow projection process report includes minimum cash threshold meet operating needs recruit train supervise manage brand ambassador program maintain develop social media outlets via instagram twitter snapchat facebook daily usage advanced understanding google analytics facebook adsanalytics purchasing goods forecasting sales projects quarter enhance andor develop implement enforce policies procedures organization way systems improve overall operation effectiveness business evaluate impact long range planning introduction new programsstrategies regulatory action improve budgeting process continual basis education financial issues impacting budgets market brand regularly athleticfitness events generate brand awareness gain market share 012014 062015 graduate assistant company name city state assist promoting supervising evaluating recsports facilities related operations take place recruiting hiring training supervising evaluating student employees responsible managing scheduling staff 100 employees aid maintaining accurate fiscal student payroll records support participation statistics accident reports assessment research create implement marketing plan various facilities campus support inventory control maintenance equipment recsports facilities purchasing inventory checkout equipment staff uniform enforce facility policies procedures consistently participants ensure adherence departmental safetyrisk management procedures updating facility policies procedures review national standards yearly basis planning coordinating supervising programs special events recsports facilities 082013 012015 development assistant tennessee fund company name city state develop relationship donors athletic department worked game day events various sports market athletic programs generate opportunities revenue enhance athletic department create marketing campaigns athletic facilities university tennessee solve problems ticketing parking disputes athletic donors research enhance productivity within department 072011 082013 assistant rental manager company name city state manage profitandloss reports control expenses implement comprehensive business development marketing plans weekly marketing sales call area accounts top regional performer sales customer service generating corporate leads manage shape develop employees careers company responsible choosing interviewing hiring part time staff supervising teaching evaluating developing full time employees decreased costs reduction bad debt decrease payroll control fleet costs mitigated unneeded expenses responsible one million dollars assets accountable locating vehicles find ability pay ability lost car managing proper underwriting rental contracts 062009 062011 senior recreation leader company name city state planned led instructional sport programs participants enrolled program developed new marketing strategies displaying flyers programs offered around community increase enrollment accepted special project focusing marketing programs helped develop new program guide implemented creative ideas get children motivated participate camp activities granting prizes children obey commands throughout day instructed adapted recreation programs special needs individuals worked community programs main office answering calls enrolling participants programs help scheduling office staff members education may 2015 master science sport management university tennessee city state sport management masters ohio state university city state brand awareness startup companies avenues building sustaining brand awareness june 2011 bachelor recreation sport leadership business administrationmarketing recreation sport leadership business administrationmarketing work history company name company name certifications first aidcpraed certified first aidcpraed instructor certified interests one year collegiate football experience ohio northern university 20072008 instructed nfl flag football programs ymca 20042007 skills ads apple budgeting budgets business development cash flow contracts cpr customer service special events financial first aid forecasting google analytics hiring instructor inventory inventory control managing marketing plan marketing plans marketing strategies marketing market marketing sales access excel microsoft office office powerpoint word payroll policies profit purchasing recruiting research risk management safety sales scheduling statistics supervising teaching underwriting additional information one year collegiate football experience ohio northern university 20072008 instructed nfl flag football programs ymca 20042007,APPAREL
sales consultant summary talented sales professional effectively multitasks balances customer needs company demands efficiently builds loyalty longterm relationships customers consistently reaching sales targets accomplishments golden eagle award winner 2011 golden eagle award winner awarded service star award providing excellent customer service trained business development proven sales track record accomplished relationship selling adept closing sales ms office proficiency iowa territory specialist north american monthly sales mvp experience sales consultant november 2013 current company name city state proactively manages daytoday activities supervision team customer service representatives responsible targeted results customer retention route sales ar collection answered customers questions regarding products prices availability responded customer inquiries timely manner collaborated members departments complete sales transactions 2011 golden eagle award winner march 2011 north america sales mvp 3time 2k club member proactively sought new customers secured new sales company expanded market share converting prospective clients new customers providing solutions business needs efficiently prospected landed new customers securing strong presence company within assigned area operations supervisor november 2008 april 2009 company name city state delighted customer offering simple yet superior level personalized professional service ensured inviting environment customers fellow team members maintaining neat clean store exemplified clean instock store priorities maintained proper procedures cash handling back end processing merchandise led stores shrink safety awareness program advised store team leaders unusual activities unsafe practices directed associates participated setting store planograms validated store merchandising standards including data integrity maintained times monitored operational reports identify opportunities improved execution implementation senior communications consultant february 2006 june 2008 company name city state provided immediate supervision group employees assigning tasks checking work periodic intervals maintaining schedules possessed enthusiasm necessary motivate dedicated sales team meet exceed sales objective maintaining competitive fun work environment responsible operations sprint nextel retail store familiar aspects wireless retail including hiring scheduling training marketing loss prevention team leadership keeping date local competitor services primary point contact employees retail store well customer requiring extra attention achieve sales goals led team inside sales outside events outbound marketing developed team approach problemsolving encouraged personal development employees led example responsibilities also included ensuring employees trained uptodate features operation equipment accessories worked member management team high traffic retail environment created outbound sales marketing presentations prospective business clients awarded service star award providing excellent customer service performed opening closing retail duties including reconciliation cash tills education bachelors marketing university nebraska city state us bachelors degree marketing may 2003 university nebraska lincoln nebraska bsba marketing bsba marketing professional affiliations 3time 2k club presentations created outbound sales marketing presentations prospective business clients skills sales award clients marketing market share modelviewpresenter mvp new sales sales consultant sales solutions retail retail marketing operations cash exceed inside sales loss prevention problemsolving sales goals sales team scheduling training wireless wireless retail marketing closing customer service receptionist reconciliation retail sales sales ar collection customer inquiries route sales service center business development closing sales monthly sales ms office sales professional sales targets territory back end cash handling data integrity merchandising,APPAREL
sales associate summary dependable hardworker seven years experience maintenance work skills dependable independent worker customer service skills good following instructions customer service experience solid communication skills strong work ethic experience sales associate august 2013 december 2013 company name city state responsibilities make customer happy great customer services perform assignedunassigned tasks facefrontorganize shelves bays skills used good oralcommunication skills able lift heavy objects always put customer first lawn care technician may 2013 september 2013 company name city state responsibilities lawn mowing edging weed whipping blowing grass debris pavement structures 20 lawn mower primarily responsibilities learned use 36 42 mowers rider gardeninglandscaping maintain gardens cultivating weeding mulching snow plowingsnow blowshovel driveways sidewalks salt afterwards preform tasks quickly minimal mistakes skills used learned use plenty mowinglandscaping equipment 3642 inch blades rider etc handyman january 2009 july 2016 company name city state handyman services including windowgutter cleaning power washingstaining decks power washing houses painting repairing little tasks like screens windows larger tasks like basement snow plowing education high school diploma 2011 avondale high school city state liberal arts 2013 clackamas community college city state liberal arts liberal arts 2016 oakland community college city state personal information hard worker fast learner always able compete task time satisfaction skills jack trades perform typesof handiwork task necessary,SALES
finance director experience finance director 042014 current company name city state merck global capital investment planning reporting responsible forecasting planning reporting merck capital investments 2014 budget 17b support divisional areas harmonize streamline capital project tracking approval procedures led total team 12 professionals finance engineering backgrounds finance director 012013 032014 company name city state americas merck consumer care mfg operations responsible development budgets forecasts long range plans inventory capital reporting manufacturing plants north america gross spend 1b first 3 months latin america oversaw 14 budget delivered 10 labor overhead standard cost productivity developed clear highly collaborative budget cogs review process mcc finance ensure transparency integrity mccspecific productivity handoff led total team 18 professionals spanning us puerto rico canada associate finance director 042011 122012 company name city state biologics product lifecycle sourcing bmsc oversaw development annual budget quarterly forecasts total consolidated budget 165m biologics commercialization area focuses bringing product mfg processes lab scale commercial production scale analyze financial variances performance trends communicate issues vp biologics mfg exec director bmsc provide financial economic analysis support strategic decisions mercks biologics programs including production siting analysis ie make vs buy capital expenditures market entrance strategies cost reduction initiatives regularly collaborate influence colleagues multiple areas including supply chain management procurement marketing tax deliver beneficial recommendations merck sr leadership serve primary merck financial liaison key contract manufacturing relationship lead develop staff 1 sr financial analyst finance manager 022008 032011 company name city state merck manufacturing division mmd planning reporting analysis oversaw development mmd annual budget quarterly forecasts total consolidated budget 10b 2b direct pl impact analyze financial variances performance trends communicate divisional issues president merck manufacturing direct reports established process tools required mmd 5yr long range operating plan process focused major business initiativesdrivers easily scaled incorporate less level detail needed managed annual budgeting quarterly forecasting mmds restructuring program reviewed performance variances corporate finance management external auditors processed quarterly accelerated depreciation assets totaling 200m across multiple sites created method calculate manufacturing variances requiring capitalization global basis impacting 20 sites established variance tracking control mechanism ensure balance sheet accuracy support noncurrent inventory reporting served primary point contact corporate merck divisions addressed adhoc requests regarding audit statutory management financial reporting business needs temporarily assumed responsibility mmd hq finance team result unexpected 4month medical leave director mmd hq finance leading team 2 analysts finance manager 052007 022008 company name city state implemented standard financial reporting processes procedures merck manufacturing division provided regional financial support north american latin american plants 15 sites annual budget quarterly forecasts prepared performance summaries variance analyses senior vp north latin american operations coordinated worldwide 2008 budgeting cycle merck manufacturing division including establishment universal calendars templates guidance communications supervised staff 3 analysts senior financial analyst 042006 042007 company name city state sales marketing prepared annual budgets numerous scenario analyses cordis neurovascular us sales ww marketing groups 20mm spending performed budget variance analyses understand drivers spending change analyzed pricevolume mix impact sales performance well royalties sales force commissions product pricing potential contracts sales reserves simplified methodology managing copromotion activities another cordis franchise providing adequate commissions sales force automated headcount reporting tools using excel macros senior financial analyst 062004 032006 company name city state prepared annual budgets west point quality organization wpqo vaccine tech engineering group vte 100mm combined spending revised monthly financial forecasts based changes business drivers performed variance analysis presented financial performance metrics wpqo vte vicepresidents direct reports monthly implemented new excelbased models streamline monthly forecast annual budget data collection process developed excelbased headcount reporting model wpqo simplify efforts meet corporate requirements financial liaison six sigma project team determine lab supply efficiencies served finance recruiting teams identify talent 2004 2005 national black mba conferences senior internal auditor 072002 062004 company name city state evaluated adequacy effectiveness mercks internal control environment identifying significant business risks conducting detailed testing critical business processes supervised audit teams 3week fieldwork engagements prepared written reports audit findings recommendations senior management completed 11 audit assignments auditorincharge recognized shared best practices improvement throughout mercks worldwide operations participated audits international subsidiaries divisional entities corporate third parties developed audit recommendations implementation plans collaboration entity management teams client audit directors order mitigate potential risks worked domestic departments international subsidiaries enhance internal control documentation assure sarbanesoxley compliance education master business administration finance may 2002 university maryland college park robert h smith school business gpa gpa 373 finance gpa 373 bachelor arts chemistry mathematics chinese may 1998 new york university gpa gpa 393 uncf merck undergraduate science research scholarship minorities gpa 393 chemistry mathematics chinese uncf merck undergraduate science research scholarship minorities skills streamline ad balance sheet basic budgeting budgets budget business processes capital expenditures cognos conferences contracts corporate finance cost reduction client data collection documentation drivers economic analysis essbase senior management finance financial financial analyst financial forecasts financial reporting forecasting hyperion inventory investments jd edwards latin leadership lotus notes director macros managing mfg market marketing mba access excel microsoft office suite powerpoint win98 word pricing processes procurement promotion quality recruiting reporting sales sap sarbanesoxley six sigma spanish strategic supply chain management tax vaccine variance analysis vista written,FINANCE
sales associatecashier summary friendly sales associate proficient managing areas sales customer service fastpaced retail environments excellent multitasker team player reliable sales associate strengths inventory management training customer service friendly knowledgeable hardworking team player skills sales expertise active listening verbalwritten communication team player mentality outgoing personality time management ability enthusiasm personal information worked studied always done best efficient excel anything everything ive done work extremely well others best leader follower try hardest kind respectful anyone everyone come contact exceptional writer detailed oriented great following directions staying organized even bad days know keep smile face leave personal problems home give customers great expirience keep hem coming back skills client detail oriented team leadership phone experience 092017 current sales associatecashier company name city state met incoming customers provided immediate assistance retrieved alternate items sizes request listened customer needs preferences provide accurate advice completed purchases cash credit debit payment methods increased purchase totals recommending additional items worked flexible schedule accommodate changing customer levels organized items visually appealing manner answered incoming telephone calls professional knowledgeable responses maintained uptodate knowledge customer buying habits 092015 122015 cashier company name city state upsold additional menu items beverages desserts increase restaurant profits took necessary steps meet customer needs effectively resolve food service issues also recorded customer orders repeated back clear understandable manner promptly reported complaints member management team communicated clearly positively coworkers management resolved guest complaints promptly professionally quickly efficiently processed payments made accurate change 092015 122015 company name city state upsold additional menu items beverages desserts increase restaurant profits took necessary steps meet customer needs effectively resolve food service issues also recorded customer orders repeated back clear understandable manner promptly reported complaints member management team communicated clearly positively coworkers management resolved guest complaints promptly professionally quickly efficiently processed payments made accurate change education training 2017 high school diploma education waynesboro area senior high school city state usa education,SALES
experienced information technology manager experience experienced information technology manager highly accomplished professional 10 years experience variety management areas astute identifying operational business needs turning needs requirements producing supporting business reporting systems skilled phases project management managing resources personnel leadership demonstrated ability implement effective systems manage high output work teams key proficiencies personnel management leadership management onshoreoffshore resources financial budgetsplanning project management business intelligence communications business analysis report development analysis user relationsuser training development superior microsoft office product knowledge redesign entire bi program including streamlining platform redesign warehouse revamp reporting tools resulting consistent data across entire organization quality trusted data business decision making license cost savings 30000 per year 5 year period redeployment architecture business objects sap bo sap bw providing backend closed system tools improve report design runtime efficiency reports implementation revamped external website using sharepoint redesign toolset project brought technology current sharepoint 2010 architecture providing vendor support established new company branding redesign sharepoint end user experience gain user acceptance build stronger partnership business units applications team leader 052012 current company name city state manager business intelligence dba sharepoint web departments including strategic planning overall systems architecture personnel work variety vertical horizontal reporting structures communicate progress status cultivate relationships levels within organization build strong partnerships review reporting database sharepoint web practices ensure proper techniques utilized handle project management oversee departmental staff development compensation hiring practices management personnel includes onshore offshore consultants well company employees accomplishments implementation revamped external website using sharepoint redesign toolset managed ontime within budget project brought technology current provided streamlined user experience redevelopment standards sharepoint governance managed ontime implementing governance allowed us save 100gb server space positioned site new branding redesign entire bi structure including platform databases reporting currently ongoing managing providing technical assistance project brings disparate data sources together combines tools one system saves licensing costs 30000 per year 5 years business intelligence manager 122005 052012 company name city state manager reporting department including strategic planning overall systems architecture worked levels organization communicate project status created maintained relationships executives adhere company goals performed data analysis management reporting software systems data warehouse environment reviewed reporting practices ensure proper techniques utilized handled project management oversaw departmental budget staff development compensation hiring practices accomplishments upgrade business objects architecture unsupported version latest copy done ontime within budget managed project well technical work upgrade databases ms sql oracle support parent company design standards done ontime within budget managed project redeployment architecture business objects sap bo bw managed project well technical work participated phase 1 3 information systems software administrator 111997 102005 company name city state managed maintained software packages entire organization including erp crm sql databases reporting software lead efforts analyze company needs determine software use could best configured align company needs worked levels company maintain administer software reporting needs managed help desk personnel accomplishments implementation new erp system throughout organization including database software reporting managed project within scope budget timeline implementation crm system managed time within budget education ba management 2012 western governors university management general studies 2007 university phoenix general studies business management focus diploma general studies 1993 denmark high school general studies professional affiliations girl scouts america troop leadervolunteer 2011 present women technology wisconsin inc brand ambassador may 2015 present allouez traffic safety committee 2009 2012 leadership green bay 2007 skills branding budgets budget business analysis bi business intelligence business management business objects crm data analysis data warehouse dba databases database decision making erp financial focus help desk hiring leadership managing microsoft office sharepoint oracle personnel personnel management producing progress project management quality reporting sap bw sap ms sql sql staff development strategic planning systems architecture technical assistance user training upgrade website,INFORMATION-TECHNOLOGY
general manager summary strong marketing sales skills costumer service background combined 10 years management skilled learning new concepts work well pressure communicate ideas clearly effectively demonstrated achiever responsible punctual consistent company policies experience company name general manager city state leading sales counselor first consecutive 6 months voted best customer service employee general manager throughout district largest highest consecutive sales revenue generated employees developed promoted 5 company general managers la fitness highest overall ranking vclass numbers generated highest revenue based profitable new jersey club nominated customer service general manager year achieved seniorregional gm responsible training development cogeneral managers north east region company name september 2014 january 2015 feeder driver city state must conform federal state department transportation qualifications ensure safe timely delivery ups packages hub hub responsible customer pick deliveries company name june 2014 august 2014 transport driver city state pepsi transport carrier ·transport pepsi raw materials hub hub key distribution centers adhere state federal dot laws regulations · condition maintain driver truck safety ·report upper management delivery pickup business matters company name march 2008 june 2014 general manager city state controlled business operations club researched devised marketing financial feasibility reports concerning new business acquisitions acquisition prospects maintain budget past due accounts manage payroll supply margins uphold company sales quotas initiated multiple joint ventures corporate relations increase monthly profits margins customers business us key responsibility consistent improvement club sales operations effective strategic marketing established overhead budgeting system using microsoft excel improve expense tracking increased sales power point inside outside marketing techniques pursued corporate business self generated business relations established reports track profits loss gains regional clubs north jersey market develop extracurricular sports programs corporate office club level worked directly director sales director strategic planning using independent discretion maximizing profits contain cost hold employees accountable company name may 2003 august 2008 bay delivery driver city state worked consistently upper management major food accounts retail sale promotional distributions planned managed pepsi costumer service accounts ordered retail pepsi products major food chains northern new jersey obtained company based cdl class commercial driver license distributed commercial pepsi products bulk truck loads educated customer service based seminars new pepsi employees delivered products company brand trucking company name june 2006 march 2008 assistant general manager city state assist general manager sales marketing advertising employee management focus daily key performance indicators drive profitability · · work sr gm development weekly game plans ensure revenue 5 higher previous years bankable grosseft · demonstrate positive attitude ensure management along team members providing highest level customer service cleanliness club pride practice financial performance decision making problem solving strategic planning data analysis skills company name june 2005 december 2005 sales consultant city state generate sales company profit · generate sales reports understand critical numbers impact business embrace role mayor health club greeting members cultivating relationships encouraging connectivity providing welcoming environment members guests generate sales company profit generate sales reports understand critical numbers impact business embrace role mayor health club greeting members cultivating relationships encouraging connectivity providing welcoming environment members guests knowledge within community events ensuring club participation actively involved community outreach program strong external relationships local business owners management company name march 2003 may 2005 sports director city state develop extracurricular sports programs corporate office club level organized basketball racquetball leagues throughout north jersey la fitness locations analyzed statistics data systems sports programs implemented first company racquetball league program north jersey staten island · increased company league programs 35 first semester education johnson c smith university 1996 bachelor science business administration city state business administration concentration marketing sales management skills acquisitions advertising budgeting business operations customer service data analysis decision making delivery financial general manager director employee management marketing microsoft excel office power point payroll problem solving safety sales seminars strategic marketing strategic planning,FITNESS
assistant manager summary general associates emphasis business admin communications current 30 gpa volunteer junior achievement teacher grades 1st 3rd 3 yrs volunteer special needs classroom routinely helped many 350 customers day highvolume retail store consistently exceeding daily sales targets average 3000 sales day 13 years retailcustomer service managed 13 people one time experience assistant manager february 2015 current company name city state closing opening store daily operations loss prevention banking merchandising assistant manager january 2013 february 2015 company name city state communicated information customers product quality value style communicated merchandise needs issues appropriate supervisors timely fashion completed floor replenishment guarantee size availability promote customer satisfaction store manager january 2011 january 2013 company name city state educated customers product service offerings offered exceptional customer service differentiate promote company brand communicated store policy violations leadership team timely manner swing manager january 2008 january 2011 company name city state worked hands hs students training development manager trainees recruited hired developed retained retail talent company held team member accountable achieving brand performance goals offered direction gave constructive feedback motivate team members education ba communications siena height university city state communications general associates general lansing community college city state general skills banking closing customer satisfaction customer service direction fashion leadership loss prevention merchandising quality retail,APPAREL
executive chef summary motivated professional exceptional skills chef manager ten years experience restaurant industry exceptional leadership interpersonal skills proven ability succeed highpressure challenging environment maintaining calm demeanor expertise variety different cuisines cooking techniques highlights food safety sanitation sous vide technique staff training development menu development batch cooking ordering receiving labor food cost control experience 042014 082016 executive chef company name city state coordinated executed meals various corporate clients parties ranging 20 500 guests implemented new cooking techniques organizational protocols lower food labor cost managed daily kitchen operations identified provided solutions problem areas developed new menus accordance guests dietary needs restrictions veganvegetarian glutenfree etc 062012 042014 chefgeneral manager company name city state developed food beverage menu new fastcasual restaurant created standardized recipes maintain quality control handled hiring training scheduling payroll provided courteous informative customer service open kitchen format 062009 062012 chef de cuisine company name city state worked executive chef develop execute dailychanging menu finedining establishment tasted smelled prepared dishes observed color texture garnishes initiated maintained relationships local farmers ranchers bring guests highest quality ingredients maintaining appropriate food labor costs education 2003 bachelor arts international development minor spanish anthropology university oregon city state united states skills commitment quality welltuned palate communication fluent spanish team building food science software shopkeep excel caterease,CHEF
construction safety manager summary 17 years experience field accumulated extensive working experience education team building abilities safety aid effective implementation procedures fullest ability experience construction safety manager 072015 022017 company name city state safety manager responsible safety matters northern california area trained workers fall protection excavations confine space energy loto would also inspect certifications crane operator would read mop jha major task performed daily walk work areas would look identify unsafe conditions acts assist correcting assisted project managers superintendents accidents near miss investigation root cause analysis work conjunction project managers sub contractor management maintain compliance federal state local regulations construction safety manager 041998 112014 company name city state safety manager responsible documentation credentials order work job sites assist job site superintendent preconstruction safety safety orientation training new hires performed daily walk several times day would assist correcting environmental issues safety tailgate meetings every morning job site go jsa mop day written would make sure every worker read jsa performed accident reports investigations would write root cause analysis review contractor safety submittals resolve deficiencies responsible storm water pollution prevention administer hazard communication program maintained osha ansi safety standards make sure everyone compliance federal state local slac regulations accomplishments worked variety projects like lcls tunnel lcls building 901 linac coherent light source managed safety installation electrical feeders 26 acre site linac coherent light source able save time increase productivity save funds employee year 2005 summary qualifications hazardous waste cert 2015 osha 500510 auth train environmental spill response investigation accident reports osha 7505 cpr first aid excavation trenching soil mech osha 3515 loto electrical mechanical osha 7115 safety inspection techniques fall protection aed trainer education associate science construction management 2004 san jose state management aspects installations new commercial industrial building looked codes builders point osha safety classes 2007 san diego state ext city state usa osha construction safety 500 certification hazardous materials waste osha 2015 environmental spill response essentials completing investigation mishap report osha 7505 excavation soil mechanics osha 3515 languages excellent communication skills bilingual english spanish skills • building inspector iccibc iccirc • navfac army corps engineering contractor quality management cqm • electrical safety high voltage low voltage • overhead cranes jib hoist inspection • nfpa 70e electrical safety • grounding bonding electrical systems,CONSTRUCTION
head chef summary currently student focused earning ba computer science becoming android app developer goal develop technical skills develop manage investment activities international markets areas expertise experience android studio java xml android sdk google apis databases jsoup firebase material design currently developing app google playstore amazon app market experience using html css javascript bootstrap photoshop paintnet experience 022013 022014 company name city state responsible customer service sushi bar preparing quality authentic entrées appetizers manage utilize luxury imported products conservatively minimize shrinkage maintain overhead responsible training new employees maintaining safety efficiency behind sushi bar 022008 032015 head chef company name city state prepare entrées timely fashion maintain efficiency safety work environment support train new employees kitchen maintain cleanliness kitchen sushi bar 012005 012006 ramp agent company name responsible guiding aircraft traffic baggage handling maintaining security ramp removal hazardous debris customer support cabin maintenance operating ground support equipment tugs forklifts belt loaders responsible delivery high priority airfreight cargo timely fashion education associate science finance midlands technical college state columbia finance associate science mathematical economics miami dade college city state 2017 associate science computer science university north georgia city state skills accounting customer service airfreight delivery retail operating airport vehicles tug aircraft luggage maintaining safety highly secure areas airport terminal inventory managing preparing quality entrees beverages activities honors involved importexport business family prepared trading agricultural goods iran united states,CHEF
customer service associatecashier summary highly motivated professional seeking receptionist position possesses excellent communication skills strong intuitive analytical thinking goaloriented customerfocused team player attitude drive succeed highlights flexibility adaptability organizing planning skills attention detail stress tolerant ability handle several situations confidence knowledge ms office operation standard office equipment high school diploma answered screened directed inbound phone calls performed general secretarial duties including – meeting scheduling appointment set faxing mailing took verbal written messages transmitted exact persondestination accepted letters packages delivered front desk distributed appropriate staff interacted well public handled delicate situations – customer requests special needs complaints coordinated maintenance front desk reception area equipment furniture lighting applications brochures maintained neat tidy pleasant appearance reception area accomplishments provided highest quality natural health care services patients caring supportive environment good patients ages ability follow directions closely great compassion towards patients comfortable interacting types patients skilled explaining patients adapt healthier lifestyle instructed physician experienced assisting physician treating patients adept scheduling patient appointments preparing treatment rooms skilled filing medical history forms ability work well alone well team player fast paced office setting experience customer service associatecashier october 2008 april 2009 company name city state greeted assisted customers friendly courteous manner processed customers transactions accurately efficiently along bagging customer purchases maintained proper funds register called change cash pickups needed followed company policies procedures handling void transactions even exchanges short situations etc opened closed register counted register drawer recorded appropriate information balance sheet prevent cash loss utilized adhered merchandise presentation standards regards 5 basics replenishment signing sizing clearance clean store followed company policies procedures pos processes maintained neat clean organized customer service register area maintained consistent communication follow recovered replenished pos end caps accordance merchandizing directives standards ensured prompt removal merchandise returns holds made sure merchandise folded hung tagged priced appropriately returning sales floor processed damages appropriate paperwork correctly tagged vendor return items called department pick returns solicited kohls charge applications email addresses customers accordance company standards responded appropriately pos backup calls service desk calls assisted pos customer service needed properly held merchandise customers needed including returning merchandise picked sales floor processed rain checks within company standards accomplishments rewarding helping customers loved working retail skills used analytical thinking planning strong verbal personal communication skills accuracy attention details organization prioritization skills problem analysis use judgment ability solve problems efficiently self motivated initiative high level energy verbal communication skills chiropractor assistant october 2007 september 2013 company name city state receptionist greet register arriving patients confirm insurance status record medical histories relevant medical information abided hipaa laws regarding sharing personal medical information room patients assist chiropractors certain procedures responsible administering physical therapy techniques educate patients patient scheduling checking departing patients call confirm appointments managing patients files managerial tasks bookkeeping billing employee payroll bank deposits maintain kept track office supplies checking chiropractic equipment supplies keep waiting rooms examination rooms clean microsoft office proficiency excel spreadsheets receptionist greet register arriving patients confirm insurance status record medical histories relevant medical information abided hipaa laws regarding sharing personal medical information room patients assist chiropractors certain procedures responsible administering physical therapy techniques educate patients patient scheduling checking departing patients call confirm appointments managing patients files managerial tasks bookkeeping billing employee payroll bank deposits maintain kept track office supplies checking chiropractic equipment supplies keep waiting rooms examination rooms clean microsoft office proficiency excel spreadsheets january 2005 current company name city state commercial private party house cleaning maintain lists vacant apartments require housekeeping attention arrival next occupants responsible cleaning commercial buildings offices restrooms common areas restocking toiletries vacuum room carpets sweep scrub wax polish floors using brooms mops powered scrubbing waxing machines preparing surfaces primer apply layers paint hang wallpaper tidy finishing job accomplishments education high school diploma general 1987 marshfield high school city state personal information work well teamplayer going able work well stress skills receptionist 10key account management active learning calendaring client relations computer proficiency coordination creative problem solving customer needs assessment customer service data collection data entry documentation email executive management support filing internet research scheduling spreadsheets telephone skills time management vendor management letters memos microsoft excel microsoft office suite microsoft outlook microsoft word multitask management organizational skills prioritization,ARTS
tax examining clerk summary driven claim specialist bringing 10 years experience field insurance emphasis automobile claimstrained aspects insurance property liability claims employs highlevel negotiation skills resolving claims satisfaction involved parties analytical thinker innovative problem solver highlights property liability claims adjusting thorough critical thinking analyze problems develop favorable solutions time management organization proficient math computer skills excel word access programs effective interpersonal listening communication skills multitask prioritize pacify irate people experience company name january 2013 june 2015 tax examining clerk city state adjust tax liability on1040x amended returns take corrective actions process close case adjusting taxpayers account penalties credits computing tax liability research pertinent tax data idrs databases accounting records available relevant systems assign case referrals requiring examination per tax code recognize indications tax fraud process statute potential statute cases ensure statutes correct recognize problem areas reference material offer solutions maintain fully successfully level processing 112 documents per hour virtually 100 accuracy rate company name september 1997 december 2010 business ownermanager city state managed operational activities dairy distribution business maximized company revenue creating databases spreadsheets improve inventory control costandrisk analysis maintained account plans 100 customer accounts improved communication efficiency primary liaison customers vendors maintained high levels customer satisfaction offering afterhour deliveries preserving positive customer rapport identified key growth opportunities business expansion product line delivery area leveraged knowledge customers market trends successfully market suppliers products coordinated customer vendor orders prepared procedural material employees wrote correspondence business proposals collection renegotiated payment terms dozens suppliers verified details transactions including funds received total account balances calculated figures discounts credits suggested process improvements secure prompt regular receipts company deposited third party checks well monthly reserve transfers researched resolved billing invoice problems scheduled deliveries conducted monthend balance sheet reviews reconciled variances communicated customers via phone email person obtain payments outstanding accounts company name september 1990 february 2000 claim specialist city state process first thirdparty auto liability property damage claims accordance laws regulations policies reduced loss ratios fair prompt processing claims identified collected evidence determined value specific claim interviewed claimants witnesses medical vehicle specialists law enforcement determine pertinent claim information gathered detailed information completed field investigations coordinated attorneys testified criminal proceedings conducted claim estimate reinspections analyzed repair estimates obtained necessary information complete proper evaluation property injury claims contacted injured parties legal representatives negotiate final settlements claims communicated insured claimants explain computations interpret policy explain appropriate coverages insureds claimants offer company solutions improve claim closures evaluate negotiate total losses bodily injury claims access available resources via computer andor storage files inspect property determine damages recognize potential subrogation prepare files accordingly trained mentored 3 new members claim staff company name january 1986 january 1988 customer service representative city state managed receptionist area including greeting visitors responding telephone inperson requests information maintained electronic paper files wrote reports correspondence dictation handwritten notes dispersed incoming mail correct recipients throughout office made copies sent faxes handled incoming outgoing correspondence managed daily office operations maintenance equipment verified information computer system uptodate accurateanswered customers questions addressed problems complaints person via phone helped customers select products best fit personal needs educated customers product service offerings balanced needs multiple customers simultaneously fastpaced retail environment built maintained effective relationships peers upper management cashiering research resolve customer problems programmed repaired pagers processed shipments maintained organized stock shelves computed sales prices total purchases processed payments wrote reports correspondence dictation handwritten notes experience investigated resolved claims using uncover supply necessary facts resolve claim evaluated evidence ultimate goal creating positive outcomes clients claims chronology company name tax examining clerk city state education california state university san bernardino bachelor science degree computer science city state san bernardino gpa gpa 313 computer science gpa 313 skills accounting accounts payable receivable cashiering ca cpt data entry databases icd9 inspect inventory control access microsoft access excel policies profit programming proposals reconciling maintain files research sales san scheduling tax telephone,AUTOMOBILE
digital media intern summary competent reliable professional seeking internship coop position allow apply education enthusiasm professional mutually beneficial growthoriented business environment experience 012017 current digital media intern company name city state researched implemented use immersive technology like oculus rift htc vive samsumg vr florida international universitys virtual reality lab collaborated production postproduction 360 video content published article interdisplinary play focused sea level rise fius inspicio magazine 092015 062016 marketing assistant company name city state assisted product managers launch new products participated weekly customer briefings team meetings supported marketing team advertising new products social media gained useful knowledge financial statements leveraged finance team enhance daily business operations 082014 122014 project engineer assistant company name city state assisted project engineer accounting superintending staff daily duties collaborated construction observation staking administration duties 122013 062015 sales associate company name city state ensure high levels customer satisfaction maintaining excellent sales service assess customers needs provide assistance information product features education training spring 2018 bachelor science digital media communications florida international university city state gpa 32 languages fluent english spanish writing speaking skills proficient adobe photoshop adobe premiere,DIGITAL-MEDIA
healthcare associate summary energetic resourceful resultsdriven professional skilled working effectively independently collaboratively part team within fastpaced environments complete projects responsibilities adhering deadlines quality standards skills epic microsoft office suite wordexcelpowerpoint healthcare systems insurancebilling sorian scheduling healthmedical records research reports databases data analysis pcswindows applications experience february 2002 current company name city state healthcare associate maintain full responsibility demonstrating initiative strong leadership communication skills medical healthcare knowledge support efficient productive daytoday operations directly accountable diversity patientunit support activities including scheduling discharge coordinating admission packages arranging transportation completing unit work orders maintaining inventory preparing patient unit census monitor improve individual performance areas ensure adherence highest levels customerpatient service productivity efficiency leadership teamwork work quality times excellent capacity meet deadlines build rapport individuals diverse backgrounds support practice objectives facilitating environment consistently achievesexceeds expectations responsible maintaining professional courteous communications demeanor interactions patients medical staff continuously seeking ways provide valueadded service support maintain files documents databases records provide highly reliable information quickly use welldeveloped interpersonal skills respond effectively internal external requestsinquires communicate clearly effectively use strong coordination prioritization skills complete work exercise independent judgment decision making abilities help facilitate smooth operations strong organizational time management multitasking skills ability prioritize work use well developed interpersonal skills work effectively clients coworkers levels management accept new assignments responsibilities positive cooperative teamoriented attitude complete tasks projects efficient manner possible exercise independent decision making recognized management anticipating problems presenting effective solutionsrecommendations team collaboration leadership exceeding work expectations consistently delivering outstanding results education training american intercontinental university city state healthcare management bba healthcare management training healthcare finance risk management information systems management ethics policy making qualifications communication skills interpersonal skills data analysis databases decisionmaking information systems insurance verification maintaining inventory leadership regulatory compliance multitasking organization patient care support project management quality research risk management scheduling sound strategic planning teamwork time management,HEALTHCARE
finance professional summary versatile highly motivated adaptable responsible accounting graduate possessing highly analytical skill ability manage complete projects highest standards wish transition solid background accounting finance towards business property consultancy challenging position enable capitalise knowledge work experience skills superior time management customer relations selfmotivated professional excellent communication skills strong interpersonal skills multilingual english indonesian languange proficient ms office critical thinking attention detail creative thinker excellent managerial techniques work history finance 072013 current company name – city state proposed achieved cost savings reducing expenses company forecasted operating costs scheduled projects strategizing departments analyzed budgets financial reports projections accurate reporting financial standing worked management project level ensure expense plans achieved worked managers develop annual expense plan goals collected reported monthly expense variances explanations performed periodic budgetingmodeling project monthly cash requirements calculated commissions sales stores responsible petty cash bank transactions junior auditor 022012 062012 company name – city state analyzed reviewed cost reports communicated final results clients reported internal control issues management supplied comprehensive recommendations mitigate associated risks gathered data internal audits interviews financial research downloads articulated audit findings risks detailed recommendations upper management met clients identify assess business controls risks process gaps work flow inefficiencies education se accounting 2013 kwik kian gie school business city state high school diploma 2008 bosco 2 senior high school city state certifications instansi perusahaan wall street institute posisi spo sales promotion officer spg penghasilan terakhir job deskripsi menawarkan kursus inggris 2 tahun 2012 instansi perusahaan kap ak rahman posisi junior auditor magang penghasilan terakhir job deskripsi membantu membuat dan memeriksa laporan keuangan klien 3 tahun 2013 sekarang instansi perusahaan pt mitra manunggal mahardika posisi finance penghasilan terakhir rp 4500000 skills c english finance access excel word promotion sales additional information jenis kelamin gender perempuan tanggal dan tempat kelahiran date place birth jakarta 24 desember 1989 status marital marital status belum menikah warga negara nationality wni agama religion katolik tinggi dan berat badan 161cm56kg height weight hobihobby boxing yoga jogging travelling preferensi pekerjaan job preference bidang pekerjaan yang diminati akuntansifinanceauditormarketing career interest available position riwayat pendidikan dan pelatihan educational professional qualification jenjang pendidikan,FINANCE
embroidery machine operator summary find employment good reputable company chance advance best abilities job skills skills customer service cashier pharmacy sales associate embroidery machine operator sewing machine operator telephone fax mahcines filing office skills skills customer service jc penney goodies medisav pharmacy walmart pharmacy pharmacy pocola sales assiocate jc penney goodies medisav pharmacy walmart pharmacy pharmacy pocola office skills telephone fax machine filing copier customer service advanced problemsolving great people skills great organizational skills experience 012014 current embroidery machine operator company name city state embroider shirts jackets hats others items needed meet incoming customers provide immediate assistance completed purchases cash credit debit payment methods answered incoming telephone calls professional knowledgeable repsonses provided expert product service information 2001 1282014 stay home mom 091999 022001 office administratorpharmacy technician training sales associate company name city state completed purchases cash credit debit payment methods office worker charge office duties including computer skills telephone skills faxing medical billing customer account billing filing insurance claims customer care pharmacy tech trainee helped fill prescriptions met incoming customers provided immediate assistance customer service listened customer needs preferences provide accurate advice increased purchase totals recommending additional items organized items visually appealing manner answered incoming telephone calls professional knowledgeable responses created attractive displays 031998 091999 pharmacy technician training sales associate company name city state increased purchase totals recommending additional items pharmacy tech trainee helped filled prescriptions customer service met incoming customers provided immediate assistance listened customer needs preferences provide accurate advice completed purchases cash credit debit payment methods answered incoming telephone calls professional knowledgeable responses 021996 031998 sales associate company name city state met incoming customers provided immediate assistance retrieved alternate items sizes request listened customer needs preferences provide accurate advice completed purchases cash credit debit payment methods increased purchase totals recommending additional items organized items visually appealing manner worked flexible schedule accommodate changing customer levels answered incoming telephone calls professional knowledgeable responses ​ 031995 081995 sales associate company name city state sales cash register met incoming customers provided immediate assistance retrieved alternate items sizes request listened customer needs preferences provide accurate advice completed purchases cash credit debit payment methods increased purchase totals recommending additional items reviewed purchases fraudulent activities worked flexible schedule accommodate changing customer levels organized items visually appealing manner answered incoming telephone calls professional knowledgeable responses provided expert product service information 061994 031995 sewing machine operator company name city state sewing machine operator made hunting gear dog collars nite lite 101992 061994 assembly line worker company name city state assembly wood drawers book cases roll top desks wood products 041991 101992 sewing macine operator company name city state worked tacking machine making camping stool covers plus worked ever needed fill empty places needed 081995 021996 sales floor associate company name city state met incoming customers provided immediate assistance retrieved alternate items sizes request listened customer needs preferences provide accurate advice increased purchase totals recommending additional items worked flexible schedule accommodate changing customer levels created attractive displays provided expert product service information ​ education training 1988 high school diploma pocola high school city state leflore,APPAREL
business manager experience business manager 072008 current company name – city state devise execute growth strategies entailing market penetration expansion product development diversification new customer acquisition targeted marketing campaigns formulate administer policies procedures increase profit margins decrease operations expenses manage guide 18 team members achievements analyzed sales reports streamlined expansive menu eliminated unpopularunprofitable items introduced healthier recipe options generating 146000 annual revenue launched expedited shipping option meal kits delivery service boosting revenue 22 renegotiated existing contracts terms strategic vendors slashing food costs 11 integrated new payroll system trimming administrative outsourcing costs 24 deployed inventory management software avoiding overstocking minimizing food waste spoilage 81 mandated employees undergo rigorous sanitation food safety training programs maintained 10 straight years sanitary safety inspection score 100 fort worth consumer health division improved food quality freshness sidestepping food wholesaler sourcing directly farmers producers procuring 100 organic produce non gmo ingredients antibiotics hormone free meats poultry manager 052002 062008 company name – city state managed steak ales 1 texas location profit revenue generation 353 million annually supervised staff hiring onboarding training retention initiatives performance appreciation disciplinary action achievements added high margin menu items offered daily specials introduced new happy hour promotions coached servers upselling techniques revenue generating measures achieved average check increase 9 reevaluated labor cost reduced waste theft renegotiated lease terms installed energy efficient equipment instructed staff multitask cost cutting measures achieved 12 decrease overhead expenses spearheaded customer loyalty program fostered retention generated 73 repeat business committed elevate customer experience ensuring cheerful greetings adequate staffing order accuracy prompt courteous service solution based complaints resolution location ranked first customer satisfaction metrics yoy led 39 staff members managerial competency resulted lowest employee turnover rate 2003 2008 orchestrated implemented customer feedback report card patrons comments steered improvements service speed staff performance food quality honored manager year award five consecutive years senior tax specialist 012015 042017 company name – city state prepared filed 500 state federal tax returns individuals businesses charities collaborated advised taxpayer notice correspondence management audit preparation representation trained mentored first year tax associates achievements earned hr block academys highestever test scores perfect 100 midterm 98 final outpaced upsell goals 40 ranked first districtwide attached product sales revenue gained 98 client recommendation score 96 retention rate providing personalized clientcentric service completed 1000 hours irs accredited training courses accomplished third highest tax preparer seniority position within hr block awarded numerous acknowledgments awards reginal district managers rapid ascension extensive training exceptional client care exceeding sales goals two years row recipient prestigious henry w bloch excellence client service award education bachelor science business management saint joseph university business management magna cum laude summary analytical solutionsoriented manager 15 years experience business management astute understanding accounting taxes marketing sales administrative procedures adept implementing executing operational strategies addressing complex challenges leading team members continuous successes proficient managing profit loss statements fostering financial health company maintaining holistic view operations also focusing granular details languages english arabic french written spoken highlights microsoft word excel spreadsheets pivot tables formulas formatting powerpoint access outlook google docs google data analytics search engine optimization seo web metrics social media tools hootsuite hashtagify tweetdeck cloud management security salesforce customer relationship management quickbooks 14 cpe credits mastering quickbooks skills administrative arabic contracts customer relationship management client customer satisfaction delivery energy efficient english food safety french hiring inspection inventory management managerial marketing market access excel spreadsheets outlook powerpoint 98 microsoft word payroll pivot tables policies product development profit quality quickbooks safety sales sales reports search engine optimization servers shipping staffing strategic tax tax preparer tax returns training programs written,CHEF
administrative assistant summary acquire challenging position reputable agency allow opportunity showcase develop skills gain experience highlights bilingual fluent english spanish active us security clearance granted march 2013 jpas access experience living abroad quito ecuador ability plan organize coordinate direct technical proficiency macintosh windows software microsoft office word powerpoint excel outlook adobe creative suite 5 indesign photoshop sharepoint social media experience company name city state administrative assistant 082013 current directly support hospitality sector attend weekly conference calls record draft meeting minutes later distribution amongst team create edit monthly reports current hospitality projects indesign review proper accuracy receive invoices multiple projects responsible compiling information forwarding project manager approval distributing invoice packages schedule coordinate appointments sector meetings needed assist office setting conference calls transferring calls appropriate person developed various correspondences spreadsheets drafted rfps rfis project contracts successfully managed coordinate direct group conferences send courier fedexmail needed project managers update internal vendor contact list company name consular visa clerk 052013 072013 bureau international narcotics law enforcement affairs section previously known nas assisted inl officer coordinating managing meetings travel arrangements provided travel support several agencies assisting inquiries regarding lodging meals per diem rates processed submitted temporary duty assignment tdy authorizations reimbursement vouchers government groups responsible making sure participants traveling proper legal documentations travel directly conducted personnel inquiries obtain information number different offices internally externally successfully arranged foreign travel reservations prepared official documentation pertaining governmental training assisted compiling personal information order prepare vetting requests forms supervised escorted noncleared general services office maintenance warehouse personnel security controlled access areas locations within mission facilities grounds responsible preparing ensuring materials entering caa secured areas inspected designated officer assisted diplomatic security office keeping detailed record noncleared personnel 1 worked facilities responsible drafting editing publishing us embassys weekly newsletter able utilize knowledge graphics design layout update newsletter assisted clo maintaining updating printed materials office clo website attended communitywide events take photographs promote events embassy community network local vendors future partnership successfully coordinated promoted group excursions destinations various cities ecuador reviewed nonimmigrant visa applications ensure proper completion accuracy responsible overseeing verifying applicants data managed visa printing consular consolidated database assisted american citizens service section dataentry based documentation provided travelers company name city state catering sales intern 012012 052012 involved marketing analysis event planning catered events assisted catering sales manager client site visits distribution promotional material contributed design layout venues catered events weddings corporate events often working weekends able interact potential clients staff direct calls local vendors order advertise venue promote events education bachelors arts advertising public relations 2012 university tampa university tampa 20082012 bachelors arts advertising public relations high school diploma knowledge 2008 antilles high school antilles high school 20042008 high school diploma knowledge experience skills competent oral written interpersonal communication skills ability work independently team capable handling multiple tasks simultaneously certifications caa languages bilingual fluent english spanish presentations successfully managed coordinate direct group conferences skills advertising public relations excellent multitasker simultaneously administrative assistant contracts fedex indesign invoice invoices project manager cyber security excel microsoft office microsoft project microsoft sharepoint ms office outlook photoshop powerpoint sharepoint word documentation access maintenance security clo drafting liaison publishing clients event planning marketing marketing analysis promotional sales weddings arrangements nas network attached storage training travel arrangements vouchers clerk database dataentry printing,ARTS
finance manager summary highly organized detailfocused accounting technician exceptional track record accurately handling financial reporting deadlineoriented environments skilled recording transactions posting debits credits reconciling accounts ensuring accuracy completeness data expertise developing delivering monthly quarterly annual financial statements within tight deadlines proficiency managing accounts payable accounts receivable generating invoices monthly statements clients proven ability identify implement improvements streamline processes increase efficiency productivity highlights microsoft word microsoft excel financial edge quickbooks able learn proprietary systemsapplications quickly easily skill proficiencies quarterly reports accounts payablereceivable budget preparation process improvement financial statements reconciliation experience finance manager november 2009 october 2015 company name city state prepare schedules consolidate information annual budget planning prepare financial statements budget actual comparisons using financial edge compiles prepares ongoing cash flow forecasting needs analysis prepare items schedules annual compliance financial audits prepares account bank reconciliations obtain bids proposals applicable capital equipment fixed assets services maintain fixed assets files manage credit card assignment limits prepare manage job descriptions orientation departure paper process background checks staff board members maintain personnel files employees act liaison payroll service process biweekly payroll maintain paid time records accounting technician october 2006 july 2009 company name city performed doubleentry accrual accounting work order maintain combination journals ledgers examined verified analyzed variety documents including purchase orders vouchers payrolls property records determined mathematical correctness validity clerical accuracy documents resolved disagreements contacting vendor prepared documents supporting backup coded documents posted appropriate ledger journal maintained records track expenditures 30 building projects ensure budget exceeded verified accuracy 200 general ledger accounts month produced reviewed financial reports excelled within fastpaced environment continually taking increased levels responsibility ownerbookkeeper january 2006 july 2006 company name city state provided fullcharge bookkeeping service small business owners managed financial transactions posted debits credits produced financial statements recorded transactions strict attention details managed accounts payables accounts receivables journal entries 1099 forms tax preparation reconciled balanced accounts generated monthly statements invoices customers prepared financial summaries using microsoft excel detailing companies financial status generated bank deposits verified balanced receipts researched resolved billing collections disputes served liaison certified public accountants assisted clients administrative duties provided notary services office manager april 2003 december 2005 company name city state established maintained filing system procured office equipment supplies served liaison subcontractors vendors attorneys accountants government agencies maintained excellent customer relations develop customer rapport diplomatically resolved customers complaints managed project files track expenditure projected completion using microsoft project prepared bids construction projects maintained account payables account receivables reconciled bank statements ledger accounts created financial reports using quickbooks education bachelors degree business administration 1989 university central oklahoma city state business administration skills accounting accounts payables accounts receivables accounts payable accrual administrative duties backup bank reconciliations billing bookkeeping budget planning budget preparation budget bi cash flow clerical credit clients customer relations doubleentry edge fast filing financial financial audits financial reports financial statements prepare financial statements fixed assets forecasting forms general ledger accounts government ledger microsoft excel microsoft project microsoft word needs analysis office equipment payables payroll personnel process improvement proposals quickbooks rapport tax preparation,FINANCE
social media manager summary seeking employment position marketing public relations field highlights able work well people part team otherwise external andor internal work environment organized multitask ease able take direction easily also afraid ask help needed strong communicator pride ability speak write well familiar computer office programs including microsoft programs work well pressure consider effective problem solver promoter liaison pride able develop nurture relationships existing new clients patients andor team members daily basis experience social media manager 062014 current company name city state running title history lease holders properties entering data used official abstracts managing personal relationships clients writing thank letters keeping informed weekly email updates assisting daily office duties filing organizing updating companyclientele information creating maintaining social media profiles facebook twitter instagram candidate creating implementing strategic plans social media posts try broaden outreach ie posting relative articles social political issues community asking followers feedback posting pictures every fundraiser appearance social event campaigncandidate held attended engaging followers conversation campaign page learn concerns hopes future community andré comeaux help make reality helping plan campaign fundraisers events lafayette community examples planned implemented meet candidate social gathering local restaurant current students recent graduates come together discover ways volunteer campaign raise money meet andré comeaux learn objectives helped plan implement several fundraisers lafayette baton rouge community gave supporters opportunity volunteer time money help fund campaign helped design website campaign push card campaign tshirt marketing intern 012014 052014 company name city state creating posting numerous social media posts various outlets facebook twitter instagram constant contact engage followers encourage attendance events designing sending weekly sometimes daily eblasts via constant contact ticket holders general public upcoming events getting involved volunteering etc volunteering art walks downtown lafayette various concerts taking pictures certain events fundraisers assisting marketing director different tasks daily basis organizing designing promotional pieces including flyers postcards centers website sports intern 092013 022014 company name city state assisting sports director filming high school football games recording names numbers scores game cutting film reviewingediting script teleprompter sports director went onair nannycaregiver 012012 022014 company name city state basic caregiver three small children 46 hours everyday provided discipline according ages 5 10 13 accordance parents guidelines gave everyday chores responsibilities accomplish ie getting homework done right school timely manner cleaning rooms dressing extracurricular activities etc sales associate 052011 122012 company name city state greeting assisting customers main floor working register restocking shelves taking inventory weekly basis major inventory summer wrapping gifts creating flyers postcards help advertise monthly sales discounts designing various window displays education bachelors public relations business university louisiana lafayette city state us university louisiana lafayette lafayette la public relationsliberal arts may 2014 bachelors degree public relations minor business accomplishments part one last core communications classes university louisiana lafayette better known campaigns 490 students divided 5 teams 5 create campaign specific client ull communication department proposal increase recruitment numbers 20 next year member team unique job mine editor entailed reviewing proofreading finalizing groups final written reports social media sites semester gathering analyzing research developing campaign based objectives creating new branded image evaluating plan department department communication chose campaign winning group proposal professional affiliations andré comeaux campaign lafayette la skills associate basis greeting inventory monthly sales sales sales associate sales stocking marketing posting clients filing increase liaison problem solver proofreading recruitment organized games promotional public relations,DIGITAL-MEDIA
regional hr deputy manager summary competent hr generalist seasoned recruiter extensive background hr operations functions across large corporates progressive career helped build hr operational efficiencies meeting standards excellence endtoend hr delivery highlights peoplesoft oracle ats office package expert proficiency ms word ms excel ms powerpoint ms outlook experience regional hr deputy manager 062010 032014 company name joined assistant manager promoted deputy manager provided full range generalist services employee retention employee engagement performance management corporate social responsibility including talent acquisition geography within hr operational framework organization purpose job manage regional hr portfolio territory employee base 700 employees additionally following executed full employee lifecycle management employees designated geographical territory managed full cycle recruitment process sourcing resumes internal external sources till bringing candidate onboard implemented recruitment strategies reach high volume recruiting helped organize manage interviews 300 candidates top schools conducted oncampus events increase companys oncampus engagement coordinated fulltime summer hires implemented endtoend processes part interview panel levels analyzed results salary negotiations rolled offers administered hiring onboarding activities conducted new hire orientation assisted managers employees understand apply people tools policies procedures responsible background checks employment process records management diversity initiatives engagement initiatives coordinated facilitated halfyearly annual performance management exercise managed personnel files handled hr reporting tracking metrics managed employee separation process included preparation weekly monthly quarterly annual reports publishing key stakeholders managed offboarding program including conducting exit interviews voluntary involuntary terminations successfully developed rolled hr scorecard measuring operational excellence accredited best hr audit included records files online data sanctity general hr practices applicable documentations awarded best turnaround time recruitment achieved employing new procedures streamlined hiring process vendor relationships regional hr assistant manager 032008 052010 allencompassing experience manufacturing setup across gamut activities including recruitment selection training development vendor management responsible delivering end end recruitment generalist services north zone coordinated 360 degrees feedback exercise talent pool presented monthly attrition analysis business heads drew action plan ascertaining short term long term requirements based volume work sources availability manpower planning proposed branches well existing branches taking timely remedial measures various grievances employees counseling employees better achievement company objectives absenteeism personal problems day day interaction managers getting opinions staff smooth trouble free operation company conducted employee engagement activities branches like fun work celebrating festivals birthdays etc conducted attrition analysis pinpoint causes attrition able plug ring fence future exits accredited streamlining recruitment process across north zone vendor management branch operations officer 052007 022008 company name responsible overseeing activities regards opening new corporate accounts assisted developing marketing resources directed new existing corporate customers accredited creating executing sales training classes new associates responsible creating strong network local corporate clients handled branch banking operations effectively education mba human resources 2007 ghsimr business school india human resources bcom 2005 csjmu uttar pradesh university india skills assistant manager banking counseling clients hiring hr marketing ms excel office ms outlook ms powerpoint ms word negotiations network oracle peoplesoft performance management personnel policies processes recruitment recruiting reporting sales training vendor management annual reports,HR
finance operations manager experience finance operations manager 072017 current company name – city state brought board centralize progress district task overseeing designated managers monitor employee productivity timely scheduling provide updated trainings institute policies goals objectives procedures challenge construct maintain effective cash flow monitoring system review financial statements audit sales commission activity reports analyze performance data measure productivity steer continuous improvement initiatives emphasis recognizing cost streams reducing expenses authorize various software platforms employees oversee inventory management purchasing distribution realign internal processes introduction inventory recording systems district allocate monthly budget create tentative forecast proceeding month financial analyst 072013 072014 company name selected examine accounting records compile financial information reconcile reports incorporated detailed research process journal entries author financial reports proactively developed process analysis maintaining clear open lines communication leadership scrutinized current past financial data trends performance champion financial improvements financial impact boosted overall sales 4m annually 2017 67m 2019 using direct actions drive uptick revenue number locations two consecutive years introduced sales auditing cost auditing realignment incorporating advanced excel rq software drastically decreased process 2 3 weeks 3 4 days allotted detection variations 20k 30k realignment took ownership growth strategy increasing number locations direct management going 3 locations 6 locations introduced simple budget forecasts better examine spending patterns month versus end month forecasts delegation restructuring allowed ability cut cost 600k per month 400k per month swayed upper management create portal transactions could automatically audited day allowing team monitor investigate cash audits sales audits one centralized location switched multiple vendorswholesale distributersprocess direct manufacture program reduced suppliers thus saving costs routine operations business realigned budget forecast accurately monitor entire allocated budget devised new system assign accounts every consumer significantly increased collection receivables work history finance operations manager 072017 current company name – city state brought board centralize progress district task overseeing designated managers monitor employee productivity timely scheduling provide updated trainings institute policies goals objectives procedures challenge construct maintain effective cash flow monitoring system review financial statements audit sales commission activity reports analyze performance data measure productivity steer continuous improvement initiatives emphasis recognizing cost streams reducing expenses authorize various software platforms employees oversee inventory management purchasing distribution realign internal processes introduction inventory recording systems district allocate monthly budget create tentative forecast proceeding month financial impact boosted overall sales 4m annually 2017 67m 2019 using direct actions drive uptick revenue number locations two consecutive years introduced sales auditing cost auditing realignment incorporating advanced excel rq software drastically decreased process 2 3 weeks 3 4 days allotted detection variations 20k 30k realignment took ownership growth strategy increasing number locations direct management going 3 locations 6 locations introduced simple budget forecasts better examine spending patterns month versus end month forecasts delegation restructuring allowed ability cut cost 600k per month 400k per month swayed upper management create portal transactions could automatically audited day allowing team monitor investigate cash audits sales audits one centralized location switched multiple vendorswholesale distributersprocess direct manufacture program reduced suppliers thus saving costs routine operations business realigned budget forecast accurately monitor entire allocated budget devised new system assign accounts every consumer significantly increased collection receivables financial analyst 072013 072014 company name selected examine accounting records compile financial information reconcile reports incorporated detailed research process journal entries author financial reports proactively developed process analysis maintaining clear open lines communication leadership scrutinized current past financial data trends performance champion financial improvements education master business administration mba johnson wales university city state bachelors business administration bba finance kathmandu university city summary financial operations analyst excels financial performance analysis reporting valueadded improvements driven customercentric revenuefocused analyst h1b status uniquely qualified identifying challenges developing collaborative solutions financial sectors highly attuned reducing cost expenditures exceeding expectations developed expertise navigating financial management pipelines like accounting reporting internal controls budgeting analysis performance management demonstrated command communicating complex financial information nonfinancial audiences certifications core competencies finance operations management data analysis reporting auditing policies procedures continuous improvement financial modeling communication highlights microsoft office suite various crm systems omni salesforce quickbooks slack accounting auditing budget cash flow continuous improvement crm data analysis finance financial financial modeling financial reports financial statements inventory management inventory leadership excel microsoft office suite operations management policies process analysis processes progress purchasing quickbooks recording reporting research sales scheduling strategy author skills microsoft office suite various crm systems omni salesforce quickbooks slack accounting auditing budget cash flow continuous improvement crm data analysis finance financial financial modeling financial reports financial statements inventory management inventory leadership excel microsoft office suite operations management policies process analysis processes progress purchasing quickbooks recording reporting research sales scheduling strategy author,FINANCE
vice president membership professional summary talented business development professional 10 years experience different facets business development including sales marketing product management outstanding communicator natural ability build develop strategic relationships key contacts including corporations foundations endowments highnet worth individuals proven track record securing new business core qualifications proficient moves management fundraising process proficient mac os windows vista xp ms office word powerpoint excel access project outlook advanced internet skills experience 012015 current company name city state design fund development plan using move management including social media campaign manage portfolio manager donors prospects participate various national events promote organization including national legislative days united nation days vice president membership 062013 current company name city state design implement facilitate strategic membership development plan collaborate fundraising public relations committees develop brand ncbw coordinate community relations activities implement facilitate strategic membership development plan ncbw participate various community events projects promote organization manage membership retention reclamation strategies board directors 062013 current company name city state collaborate sales grow new chamber members east area charlotte develop relationships top business stakeholders east charlotte region initiate provide leadership development programming chapter promotes objectives chamber commerce motivate others reinvest initiatives within business community develop chapter sponsors fund programming chamber events coordinate community relations activities october commercial relationship manager 062013 current company name city state manage business relationships business clients 5 15 million revenues maintains primary relationship contact portfolio 75 existing clients delivered year year growth 20 identifies facilitate crossselling effort banks services monitor ongoing basis information concerning customer performance abilities industry determine loan acceptable risk participate various community organizations projects promote image bank develop relationship community partners build brand develop business suntrust work officer assistant vice president 062012 062013 company name city state increased active suntrust work company participants outside sales calls within market gain new business clients maintain expand existing bank retail business banking commercial line business client relationships developed regional business plan suntrust work account acquisition onboarded 62 new suntrust work companies since midjuly 2012 created delivered internal training scripting suntrust work retail area teams work internal marketing taskforce consulted training company internal suntrust work training objectives execution perform schedule onsite employee educational financial literacy seminars account enrollments sales officer assistant vice president 022010 062012 company name city state developed regional bbt work account acquisition business plan executed internal training retail team grew transactional accounts retail health savings accounts portfolio 3136 grew account balances 8999043 2011 onsite employee presentations bbt work program delivered 12 million fee based revenue bbt work program retail account portfolio ranked number 3 region 36 regions february 2012 600 accounts 196 million dollars account balances manage relationship bankers 23 branches bbt work relationship banker champion program capitalize existing commercial corporate bbt relationships conduct outside sales calls within market gain new business clients maintain expand existing retail business banking client relationships perform onsite employee educational financial literacy seminars business development representative assistant vice president 072005 012010 company name city state recruited bbts award winning nationally recognized leadership development program graduated became business development representative responsible increasing awareness bbts payroll services division growing revenues within geographical defined territory include staff 42 branches opened completely unworked market surpassing sales goals spite market share two payroll software releases within 2 years period grew fee based revenue annually 160000 per year business development role coordinated conducted product knowledge meetings throughout region bankers effective identifying clients making appropriate recommendations developed education tools marketing supplies presentation materials effectively illustrate communicate sell concepts regarding payroll task outsourcing acted liaison bbt payroll services corporate office bbts midsouth north florida banking networks communicating company updates changes product service offerings region trends successes education bachelor arts business administration marketing concentration history may 2005 salem college city state business administration marketing concentration history masters business administration may 2012 georgia southern university city state business administration professional affiliations graduate farr associates mastering leadership dynamics 2010 national coalition 100 black womennational board directors 2016 charlotte chamber commerce east charlotte chapter chairperson 2016 skills banking develop business business development business plan community relations client clients financial fundraising image internet skills leadership leadership development mac os marketing market materials meetings access excel ms office office outlook powerpoint windows word networks outside sales payroll presentations programming public relations retail selling sales seminars scripting strategic vista,BANKING
training specialist construction equipment summary experienced construction equipment operator carpenter hardworking dependable reliable offering extensive experience heavy equipment operation highly motivated produce quality work tight deadlines safety mind exceed expectations experience october 2010 current company name city state training specialist construction equipment serve training specialist training manager construction equipment us army procures developed updated managed training material provides soldier basic operation techniques maintenance procedures various types construction equipment us armys owns developed scope work contract language conducted reviews provide recommendations associated technical manuals construction equipment authentication publishing occurs evaluated training materials prepared instructors monitored training costs created budget reports management august 2000 october 2010 company name city state delivery driver delivered product filling vending machines points availability within established accounts completed daily pretrip inspection checklist first delivery day operated motor vehicles safe efficient manner loaded unloaded merchandise stores vendor locations maintained commercial drivers license class military experience february 1999 current company name city state combat engineer construction foreman e7 serve platoon sergeant 42 marine size platoon responsible professional development morale health welfare marines mentor marines knowledge procedures horizontal vertical construction blueprint reading concrete form construction concrete mixing pouring concrete saw operations masonry work concrete block brick laying techniques 250260 cfm compressor operation maintenance procedures basic surveying techniques soils testing airfield damage repair bridging operations security operations create bill materials drawings submitted supporting documentation required construction projects necessary maintained accountability 12 million dollars tools equipment awards 3 navy marine corps achievement medals iraq campaign medal bronze star global war terrorism service medal 4 selected marine corps reserve medals national defense medal armed force reserve medal bronze hour glass devices 3 certificate commendations education 2015 eastern michigan university city state usa bachelor science construction management construction management major reflects current needs trends construction industry accredited american council construction education classes completed date introduction construction construction safety analysis commercial prints electrical mechanical equipment systems leed new construction major renovations legal environment business law henry ford community college city state usa associate applied science architecturalconstruction technology attended 08282000 05052002 earned 24 cedits technical skills qualifications active secrete clearance current licenses cdl class scrapers graders loaders excavators bulldozers backhoe loaders skid steer loaders certifications program management level life cycle logistics level ii autocad microsoft office suite troxler nuclear guage densometer radiation safety officer radioactive commodity identificationtransportation hazmat cpr accomplishments member eastern constructors organization supervised constructed 16 homes start finish southwest indian foundation gallup new mexico supervised managed 172 construction projects throughout al anbar providence al asad iraq project manager construction foreman constructing marine corps logistics command site aboard al asad air base iraq became focal point marine corps exit strategy leaving iraq completed combat post baghdadi project four days ahead schedule effectively improved defensive capabilities 7th division military transition team trained 203 soldiers operate construction equipment trained 432 marines proper construction procedures techniques developed radiation safety officer course troxler nuclear guage densometer accordance nuclear regulatory commission guidelines 492 page training support package,CONSTRUCTION
color consultant summary adaptable ambitious administrative professional 5 years experience accounting finance real estate well customer service experience november 2016 current company name city state color consultant sephora one largest cosmetic retailers world wide color consultant daily responsibilities include achieving stores daily sales goal assisting clients product purchases analyzing skin condition make appropriate product recommendations working team colleagues participating weekly competitionsgames themes etc stocking shelves supplies organizing displays developing positive customer relationships friendly greetings excellent service june 2012 september 2016 company name city state office manager mchugh cpa group family owned accounting office located atlanta ga microsoft proficency meticulous attention detail strong problem solving customer service required skills needed office manager daily responsibilities preperation tax returns efiling poas power attorney managed accounts payablerecievable oversaw inventory office supply purchases helped distribute employee notices mail around office performed complex general accounting functions including preperation journal entries account analysis balance sheet reconciliations screened applicant resumes coordinated phone inperson interviews march 2011 july 2012 company name city state receptionist worked remax entry level receptionist daily responsibilities included planned coordinated logistics materials board meetings committee meetings staff events managed office supplies vendors organization keep coordinated scheduled arranged meeting travel calendars including business social events opened properly distributed incoming mail directed guests routed deliveries courier services education may 2010 norwich free academy city state high school skills excellent communication skills articulate wellspoken accurate detailed microsoft office profiency social media knowledge team building invoice rocessing strong client relations,CONSULTANT
customer service representative summary obtain position enable use organizational skills ability work people stable environment lead lasting relationship experience january 2014 current company name city state phoenix aviation provided extensive knowledge aviation amongst multiple product lines remaining task oriented working team member currently work agriculture commercial aircraft commercial airport airline product lines knowledge multiple product lines asset able assist multiple underwriters underwriter assistants throughout company issue new business renewal binders endorsements midterm changes may occur maintaining monthly reports commercial airline policies assist brokers daily basis concerns questions concerning policies certificates loss runs invoices endorsements agriculture commercial airline products familiar intranet internet based systems incorporate paperless process received numerous awards going beyond manager multiple underwriters customer service representative february 2013 january 2014 company name city state aig aerospace provided knowledge aviation ability assist brokers also working part team providing best customer service knowledge aviation useful assessing aviation risk includes aircraft specifications reviewing pilot experience etc produce computergenerated quotes binders issue endorsements binders policies light general aviation aircrafts also maintain renewals continuing basis updating underwriter information renewal proposals manage respond brokers daily basis concerns questions regarding accounting underwriting renewals policy terms conditions nonownership program providing training brokers regarding external quote system familiar intranet internet based systems incorporate paperless process research corrected premium discrepancies offsetting balances accounting system device support center manager january 2008 current company name city state flextronics provided managerial skills needed supervise communicate manage overall performance staff store analyze daily reports data received giving recommendations developing strategy plans improve quality quantity company taking inventory supplies mobile devices accessories store documenting daily transactions mobile devices become important aspect culture therefore necessity customers problems resolved soon possible experiences given ability expertise train employees staying abreast att mobile devices latest technology flextronics mandatory quotas must met monthly achieve support center goals visions objectives aptitude achieve goals independently group setting able motivate others excellent multitasking maintaining flexibility daily duties consist assisting customers person phone verbal communication skills allow effectively communicate flextronics position listening asking questions meet customers needs empathy listening others educating customers devices resolving issues written communication skills another essential part daily duties flextronics every customer comes store account must annotated annotations must include customers name issue troubleshooting steps performed results steps resolution issue organizational skills invaluable within device support center due abundance customers wireless devices imperative organized especially dealing customers proprietary information skills help efficient supervising managing employees remaining attentive customer awarded employee month five months along numerous emails phone calls positive feedback customers also sent shreveport la expertise assist employees customers education baccalaureate science business administrationmarketing 2008 business administrationmarketing university louisiana lafayette skills accounting accounting system customer service inventory listening managerial managing multitasking organizational skills policies proposals quality research strategy supervising phone troubleshooting underwriter underwriting verbal communication skills written communication skills,AVIATION
engineering tech summary dedicated team player extensive knowledge electrical engineering concepts creative aptitude new product development highlights seasoned lab expert 12 years semedx dib high precision laboratory skills including xray analysis gas chromatography equiptechniques high purity liquid chromatography equiptechniques stressstrain collection expert multiple lab equipment including limited micropolisher microcleaver goniometer oscilloscopes automated function generators power supplys multimeters software connoisseur upper level expertise c sql verilog vhdl matlab pspice ltspice powerworld labview windows 2000xp web design ms office excel project powerpoint word html programming experience engineering tech 092008 current company name city state worked engineering team running compiling developing analyzing factory experiments aimed improve intels far back end lithography process used computer speaking skills successfully complete report multiple individualgroup tasks related equipments performancedeveloped automated reports using sql displayed factory performance developed procedures advanced maintenance semiconductor equipment would transfer worldwideowned best know methods specfication describes lab procedures areas best know methods worked save money improve performance saved 13k identifying opportunity reuse reticle boxes manufacturing technicican 082000 092008 company name city state performed advanced maintenance high voltage equipment work environment included hazardous chemical gas exposure mitigation techniques exposures responded communicated senior engineers daily positions senior capstone project 092007 062008 company name city state specified selected implemented supervisory control data acquisition system gather data wind generators weather station final system used crossbow mote© acquired generator speed current output voltage wind speed wind direction temperature sunlight research development associate 052000 092000 company name city state worked wood products development teamdesigning testing premarket materials assisted phases product characterization utilized project documentation defining standards specifications plans prints schematics andor necessary documentation required achieve defined project goals head freshmen basketball coach 091999 032000 company name city state guided team high school boys developing athletic social skills responsibilities included planning organizing team meetings practices events full social accountability youths away trips research assistant 051999 101999 company name city state participated implementation project regulate nuisance vegetation using natural biological controls grass carp responsibilities included preparing reagents media required daily vegetation study analyzing logging vegetative samples orderly fashion recovery biological controls education bs electrical engineering june 2009 portland state university city state electrical engineering bs biology chemistry june 2000 southern oregon university city state biology chemistry certifications first aid certified blood borne pathogen certified automated electric defibrillator certified cpr certified 08 courses note applied reliability thermodynamics electromagnetism iii power systems design iii micro electronics ivi solid state physics calculus iii vector calculus differential equations statistics physics iiii computer science verilog technical writing digital design sem generalorganic biochemistry anatomy immunology ecology mammalogy evolution genetics plant physiology entomology interests intercollegiate basketball participant southern oregon mens basketball team member 98 00 chartered american cancer societys hillsboro relay life 02 arc volunteer month 0802 family fishing basketball hiking computers skills basic c cpr certified data acquisition designing digital design direction documentation electronics engineer fashion first aid html programming intel labview market materials matlab excel ms office powerpoint windows 2000 word multimeters natural oscilloscopes physics physics pspice speaking quality safety supervisory control data acquisition schematics sql statistics systems design technical writing verilog vhdl vi web design,ENGINEERING
general manager professional summary manager seven years experience coordinating office management special projects high degree efficiency serve point person directors staff clients vendors ensure proper lines communication maintain excellent communication skills problem resolution abilities highlevel confidentiality excellent customer service accounting basic bookkeeping processing payroll client relations experience analytical detail oriented proven record producing quality work strict timelines exercise independent judgment decision making abilities high level confidentiality manage diversity routine functions hospitality environment skills work history general manager 112009 current company name – city state responsibilities reviewing correspondence writing responses assisting director institute manage plan special events conferences train supervise staff oversee purchases maintain office supplies equipments schedule appointments assisting recruitment process taking care marketing institute get good admissions every year maintaining appropriate records students progress development making schedules staff members checking logbooks teachers time time giving appropriate feedbacks responding walkin inquiries inquiries phone coordinated projects events exercising ability improvise improve procedures meet demanding deadlines liaison impacted departments ensure proper communications reporting practices plan coordinate corporate luncheons develop presentations related onsite offsite meetings organize details special events travel arrangements corporate agendas itineraries oversaw daily office operations staff number employees administrative assistant public relations officer 112003 082009 company name – state teaching teach multilingual specialists english grammar teach techniques avoid errors writing english marking work giving appropriate feedbacks researching new topic areas maintaining uptodate subject knowledge editing proofread every file english grammar sentence structure punctuation general content files uploaded sent usa head office continuing education conduct seminar classroom education conduct exercises grammar punctuation sentence structure feature american cultural notes provided administrative assistant general manager organize details special events travel arrangements corporate agendas itineraries achievement promoted sister concern company centermanager aakash institute guwahati directors years time due hardwork dedication maintaining records organizing files responding reviews correspondence drafting correspondence preparing presentation powerpoint assisting managing directors basic accounts administration plan meeting events make travel arrangements director responding multiline phone systems directing appropriate departments company name centermanager 102003 092008 company name – city state oversaw daily office operations employees composed drafted outgoing correspondence reports managers oversaw inventory office supply purchases created companys first employee manual including training development liaised vendors order maintain inventory office supplies planned executed aspects office headquarter move managed executive calendar coordinated weekly project team meetings prepared program operating budgets budget reports financial performance reports education bachelors degree law 1 2000 masters english literature gauhati university law skills accounting accounts payable accounts receivable administrative assistant administrative support photoshop basic billing conferences content directing drafting editing english special events filing general manager hindi inventory languages letters notes director managing marketing meetings excel office outlook express powerpoint powerpoint microsoft word works internet research organizing payroll phone systems presentations progress recruitment reporting researching teaching phone travel arrangements,PUBLIC-RELATIONS
sales associate summary reliable punctual sales associate possesses excellent work ethic fifteen years retail areas expertise include inventory cash management exceptional customer service personable customer service associate dedicated providing highest level customer service outgoing efficient capacity multitask highachieving sales associate offering extensive background customer service sales client relations merchandising selfdirected selfmotivated team player also works well independently accomplishments consistently exceeded daily sales targets average 1200 sales day routinely helped many 200 customers day highvolume retail outlet received 5 exceeds expectations ratings performance reviews skills cash handling accuracy strong communication skills organized superb sales professional time management flexible schedule detailoriented excellent multitasker business administration cash handling strong communication skills customer satisfaction customer service detailoriented direction fashion fast leadership listening market neat organizational psychology purchasing quality retail sales phone time management experience sales associate 082018 032019 company name – city state consulted longterm new prospective customers understand needs propose ideal merchandise accurately prepared cash deposits 6000 zero discrepancies assisted managing daytoday business operations including selling various retail products explaining unique features educating customers proper application products warehouse associate 052018 072018 company name – city state duties included transferring packages boxes transport vehicles sort packages according designated areas cashier 082017 052018 company name – city state cashier duties included assisting customers final purchases operate cash registers creditdebit card transactions cashier 062017 112017 company name – city state cashier duties included cash handling creditdebit card payments assist customers providing information ensure clean orderly checkout area sales associate 072016 112016 company name – city state answered customers questions addressed problems complaints person via phone opened closed store included counting cash drawers making bank deposits helped customers select products best fit personal needs educated customers product service offerings offered exceptional customer service differentiate promote company brand kept showroom clean maintained neat orderly product displays built customer confidence actively listening concerns giving appropriate feedback balanced needs multiple customers simultaneously fastpaced retail environment processed sales transactions accurately timely fashion sales associate 022014 072016 company name – city state processed sales transactions accurately timely fashion built maintained effective relationships peers upper management held team member accountable achieving brand performance goals offered direction gave constructive feedback motivate team members communicated store policy violations leadership team timely manner communicated information customers product quality value style sales associate 102009 022014 company name – city state kept current market product trends effectively answer customer questions completed floor replenishment guarantee size availability promote customer satisfaction built customer confidence actively listening concerns giving appropriate feedback collaborated customer service team members give exceptional service throughout entire shopping purchasing experience offered exceptional customer service differentiate promote company brand opened closed store included counting cash drawers making bank deposits kept showroom clean maintained neat orderly product displays education training bachelor science community health 1982 oregon state university city state coursework business management coursework business communications organizational psychology continuing education business administration hospitality skills cash handling accuracy strong communication skills organized superb sales professional time management flexible schedule detailoriented excellent multitasker business administration cash handling strong communication skills customer satisfaction customer service detailoriented direction fashion fast leadership listening market neat organizational psychology purchasing quality retail sales phone time management work history sales associate 082018 032019 company name – city state consulted longterm new prospective customers understand needs propose ideal merchandise accurately prepared cash deposits 6000 zero discrepancies assisted managing daytoday business operations including selling various retail products explaining unique features educating customers proper application products warehouse associate 052018 072018 company name – city state duties included transferring packages boxes transport vehicles sort packages according designated areas cashier 082017 052018 company name – city state cashier duties included assisting customers final purchases operate cash registers creditdebit card transactions cashier 062017 112017 company name – city state cashier duties included cash handling creditdebit card payments assist customers providing information ensure clean orderly checkout area sales associate 072016 112016 company name – city state answered customers questions addressed problems complaints person via phone opened closed store included counting cash drawers making bank deposits helped customers select products best fit personal needs educated customers product service offerings offered exceptional customer service differentiate promote company brand kept showroom clean maintained neat orderly product displays built customer confidence actively listening concerns giving appropriate feedback balanced needs multiple customers simultaneously fastpaced retail environment processed sales transactions accurately timely fashion sales associate 022014 072016 company name – city state processed sales transactions accurately timely fashion built maintained effective relationships peers upper management held team member accountable achieving brand performance goals offered direction gave constructive feedback motivate team members communicated store policy violations leadership team timely manner communicated information customers product quality value style sales associate 102009 022014 company name – city state kept current market product trends effectively answer customer questions completed floor replenishment guarantee size availability promote customer satisfaction built customer confidence actively listening concerns giving appropriate feedback collaborated customer service team members give exceptional service throughout entire shopping purchasing experience offered exceptional customer service differentiate promote company brand opened closed store included counting cash drawers making bank deposits kept showroom clean maintained neat orderly product displays,SALES
product photographer summary enthusiastic photographer committed delivering promised results remaining true unique artistic vision highlights proficiency photography resultsoriented adobe photoshop capture one proactive approach problem solving excellent workflow management lighting expert freelance work secondassociate photographer assistant intern post possessor weddings mitzvahs portraits barrie anne photography – philadelphia pa jeremy messler photography cherry hill nj c c studios – chalfont pa commercial jobs onestopcom frye company barneys new york company fast apparel – ​ experience product photographer june 2014 current company name city state collaborated successfully variety personalities work styles photograph product web store retail store support live show photographer may 2013 march 2014 company name city state ecommerce photographer photograph product web store retail whole sale websites skin retouching background removal special effects color correcting batch editing photograph editorials catalogs look books banners scheduled models shoots photographer october 2012 may 2013 company name city state editorial product photographr ecommerce print cropped manipulated performed colorbalance final images education associate science photography 2012 antonelli institute art photography city state excelled course work related tofashion photography portraiture high school diploma 2009 north penn high school city state skills desktop publishing software photoshop capture one lightroom ​strong communication skills great creative problem solving,APPAREL
chef summary customeroriented fast food worker deep experience pos systems food preparation safety regulations highly efficient preparing food orders quickly greeting customers managing cash register accuratelyadaptable warehouse picker extensive experience material handling inspections shipping receiving focused continual process improvement cost reduction also familiar aspects logistics shipping receiving general warehouse operations highlights fast learner friendly communication skills computer skills customer service skills leadership skills organizational skills research planning skills interpersonal skills safetyoriented neat clean professional appearance comfortable standing long time periods shipping receiving skills reliable punctual accomplishments obtaining raises previous jobs working different departments within company obtained high school diploma attending completing various college courses experience chef december 2015 current company name city state served fresh hot food smile timely manner resolved guest complaints promptly professionally served orders customers windows counters tables cut chopped food items cooked grill fryers packaged menu items bags trays placed drink orders carriers operated largevolume cooking equipment grills deepfat fryers griddles accurately measured ingredients required specific food items mastered point sale pos computer system automated order taking carefully maintained sanitation health safety standards work areas frequently washed sanitized hands food areas food preparation tools maintained neat well groomed appearance including impeccable personal hygiene hair restraint minimal jewelry met company standards followed established restaurant practices procedures worked well teammates openly invited coaching management team took initiative find extra tasks scheduled duties completed quickly unloaded product shipments stocked freezers warehouse pickerstocker april 2015 august 2015 company name city state maintained accurate stock records schedules selected products specific routes according pick sheets supervised material flow storage global order fulfillment unloaded picked staged loaded products shipping crew member march 2013 december 2013 company name city state dairy queen gainesville florida ive done everything opening store one co worker 8 morning closing store 11 pm almost every night ive also worked several double shifts throughout time experience generally cashier line cook customer service based daily cleaning duties education associate science medical coder billing 2015 santa fe college city state united states america medical coder billing health information management 37 gpa earning certification high school diploma general 2011 buchholz high school city state alachua obtained high school diploma 2011 skills warehouse worker cashier line cook closing communication skills interpersonal skills customer service skills leadership skills organizational skills fast learner research friendly adaptable,CHEF
finance manager summary outgoing sales manager offering superb customer service proficiency passion exceeding sales goals resultsoriented professional specializing sale automobiles providing necessary financing packages potential customers strong customer skills ability handle task accuracy efficiency unique ability relate diverse clients close highdollar sales knowledgeable innovative finance sales marketing professional whose success based integrity exceptional customer service efficiency ambition resultsfocused management professional offering 20 years progressive leadership experience transforms highpotential staff outstanding leaders demonstrate creativity savvy critical financial operational success highlights supervision training excellent communication skills skilled negotiator established track record exceptional sales crossfunctional team management results sound judgment energetic calm pressure resolutionoriented effective retail sales manager highlights personal information insurance license state louisiana skills automobile financing negotiating goal se ing customer service creative problem solving salestrainer selling closing developing implementing processes skills automobiles charts credit customer satisfaction customer service finance financing financial focus graphs negotiations profit sales sales management seminars strategic time management employee training additional information recently acquired life accident health insurance license along property casualty insurance license state louisiana skills automobile financing negotiating goal se ing customer service creative problem solving salestrainer selling closing developing implementing processes experience december 2013 company name city state finance manager march 2014 finance manager submi ed loan applications banks obtain financing customers along completing necessary bank state documents necessary purchase automobiles responsible sale warranty maintenance products customers made purchase ownership new used cars worry free cost effective adding departments bo om line responsibilities also consisted creating good customer relationships designed grow future business monitored customer preferences determine focus sales efforts trained negotiations time management november 2012 company name city state finance manager december 2013 responsibilities consisted securing bank loans purchase new used automobiles completing necessary documents required lending institutions along state required paperwork purchase automobiles sales aftermarket warranty maintenance products added bo om line department initiated programs standardized employee training led increase customer satisfaction managed team 18 professionals march 2010 company name city state finance manager november 2012responsibilities included securing loans purchase new used automobiles along completing necessary sate bank documents necessary purchase automobiles responsible sale aftermarket warranty maintenance products dealership customers generated additional income departments bo om line educated customers variety loan products available credit options managed team 10 professionals directed strategic initiatives achieve monthly increases income department initiated program standardized employee training led increase customer satisfaction 15 march 2009 company name city state sales manager august 2012managed team 10 professionals directed strategic initiatives achieve dealership sales objectives increased profits developing initiating implementing training designed grow develop knowledgeable competent sales team initiated programs standardized employee training led increase customer satisfaction increased sales performance hired trained sales staff new store location monitored customer preferences determine focus sales efforts maintained friendly professional customer interactions march 2003 company name city state business manager march 2009my responsibilities consisted submi ing loan applications lending institutions secure financing purchase new used automobiles sale aftermarket warranties maintenance products dealership customers generate additional profit securing financing customers sale aftermarket products dealership customers created directed sales team training development programs maintained friendly professional customer interactions received superior customer service satisfaction scores 12 consecutive quarters created charts graphs illustrate daily monthly annual financial reports developed promotional programs optimize revenue levels education 1 1977 southern university baton rouge state usa bachelor arts music music bachelor arts degree music music completed dale carnegie sales management training ended numerous self funded training seminars aid career development,FINANCE
senior field application specialist summary senior field application specialist extensive customer training experience large international biotech company expert multiple vitro diagnostic systems microbial methodologies utilized laboratories pursuit food science environmental testing pharmaceutical development pharmaceutical research veterinary care blood banking clinical research clinical diagnostics education training 2007 bachelor science metropolitan state university denver microbiology molecular biology city state usa microbiology molecular biology experience senior field application specialist 062014 062016 company name city state responsible first line customer support troubleshooting onsite remotely provided proficient timely instrument training validation implementation bio health care customers use biomerieux platforms assays immunoassay microbial identification microbial resistance mass spectrometry malditof sterility microbial enumeration dnarna extraction dna strain typing media management blood banking strictly adhered government guidelines regulations aided marketing engineering sales groups increase offerings solutions remained technical expert products organized managed large territory proper reporting proof accountability field application specialist 012008 062014 company name city state responsible first line customer support troubleshooting onsite remotely provided proficient timely instrument training validation implementation industrial micro customers use biomerieux platforms assays immunoassay microbial identification microbial resistance mass spectrometry malditof sterility microbial enumeration dnarna extraction dna strain typing media management blood banking strictly adhered government guidelines regulations aided marketing engineering sales groups increase offerings solutions remained technical expert products organized managed large territory proper reporting proof accountability 2013 field application specialist year 2008 field application specialist year national trainer vitek mass spectrometer malditof validated tempo usda mdp program developed implemented new training materials guidelines lead trainer diversilab dna strain typing system lead molecular support designed biomerieux training certification food emergency response network lab technician 012007 122007 company name city state hired work federal funded program testing produce human pathogens utilized several vitro diagnostic systems dna extraction amplification minimal chemistry gcms teaching assistant research assistant 012005 012007 company name city state cell molecular teaching research assistant responsible materials used lectures practical work led lectures graded papers assisted cell molecular research skills banking chemistry customer support dna gc government marketing materials network reporting research sales teaching trainer training materials troubleshooting typing validation,AGRICULTURE
customer care advocate experience customer care advocate 042019 current company name – city state respond phone calls correspondence including limited appeals corrected claims timely filing claims projects responding high call volumes incoming calls customer inquiries current prospective members providers well internal external business partners seeing calls completion maintaining current knowledge bmchp wellsense health plan benefits provider network development contact issues mass new hampshire medicaid regulations well industry standards claims adjudication party liability issues meeting performance goals established position areas productivity call quality customer satisfaction adhere hippa guidelines perform duties assigned customer care representative 032017 042019 company name – city state resolving customer inquiries problems effective interaction internal external staff‚ particularly areas marketing‚ enrollment‚ provider relations‚ customer care center claims responding high volume incoming calls customer inquiries current prospective members‚ providers internal external staff utilizes appropriate resource materials effectively accurately interpret‚ respond resolve customer inquiries sees calls completion utilizing appropriate resource materials effectively accurately interpret‚ respond resolve customer inquiries problems maintaining knowledge plan contracts effectively interpreting information related plans benefits employs strong interpersonal skills order handle difficult calls courteously professionally document calls accordance departmental policies work peers solve problems promotes teamwork makeup artist 032013 072014 company name – city state educated clients products performed full service makeup applications participated focus days promotional events build client loyalty attract new clientele achieved sales goals accordance productivity objectives recorded clients purchasing information communicate ensure future business serverwaitress 082009 052014 company name – city state presented explained menus customers answered queries regarding restaurant items informed daily specials provided excellent customer service worked closely restaurant staff ensure orders served efficient manner orders assembled properly kitchen delivered customers timely manner dedicated meticulous high level accurateness attention detail earned management trust serving key holder responsibly opening closing establishment skincare specialist 072006 062009 company name – city state developed maintained quality relationships clients followup practices event invitations exceeded sales goals expectations various skin care brands using upselling produced weekly brand reports order identify products needed additional assistance meeting monthly sales goals calculated daily sales goal help consultants stay track attended training education courses train peers various skincare brands beauty advisor manager 032005 052006 company name – city state welcomed guest offering superior customer experience supervised beauty department hired developed staff managed performance oversaw departmental functions responsible proper promotion products clients professional tutorials introduction new techniques fully maximize use products attend periodic vendor training seminars achieve highest level product knowledge work history serverwaitress 022009 current company name city state presented explained menus customers answered queries regarding restaurant items informed daily specials provided excellent customer service worked closely restaurant staff ensure orders served efficient manner orders assembled properly kitchen delivered customers timely manner dedicated meticulous high level accurateness attention detail earned management trust serving key holder responsibly opening closing establishment makeup artist 032013 072014 company name city state educated clients products performed full service makeup applications participated focus days promotional events build client loyalty attract new clientele achieved sales goals accordance productivity objectives recorded clients purchasing information communicate ensure future business skincare specialist 072006 062009 company name city state developed maintained quality relationships clients followup practices event invitations exceeded sales goals expectations various skin care brands using upselling produced weekly brand reports order identify products needed additional assistance meeting monthly sales goals calculated daily sales goal help consultants stay track attended training education courses train peers various skincare brands beauty advisor manager 032005 052006 company name city state welcomed guest offering superior customer experience supervised beauty department hired developed staff managed performance oversaw departmental functions responsible proper promotion products clients professional tutorials introduction new techniques fully maximize use products attend periodic vendor training seminars achieve highest level product knowledge education high school diploma west roxbury high school city state skills creative problem solver ms windows proficient eexceptional communication skills trusted key holder sstrong client relations mediation capability sstrategic sales knowledge proficient cash management qquick learner floor set design expertise attention detail cash management closing communication skills creative problem solver clientele client clients client relations excellent customer service focus mediation ms windows promotion purchasing quality quick learner selling sales seminars set design skin care strategic professional summary motivated individual exceptional customer service skills looking professional growth experience various settings developed understanding working broad spectrum customers,ADVOCATE
construction project regional manager summary financial planning analysis management budgeting capital operations p l administration accounting reporting disbursements equity debt financing new business market development business service contract negotiation vendor sub contractor partnerships customer government relations human resources management office information technology capital equipment acquisition purchasing materials management dadestar group ft washington maryland currently serving vice president construction directly responsible providing leadership direction aspects construction throughout company including land development vertical construction renovation construction ancillary facilities design development proactive project manager experienced managing variety construction teams projects successful creating effective communication personnel general contractors management team proactive project manager experienced managing variety construction teams projects successful creating effective communication personnel general contractors management teamresultsoriented construction manager works efficiently effectively complete projects time within budgetconstruction manager successful finding costeffective solutions various challenges arise residential commercial constructioncapable construction manager trained compensating unforeseen deadline obstacles including staff dropoff weather expert skill setdiligent construction manager consistently monitors sites ensure proper compliance building safety codes highlights construction industry business development operations management executive summary resultsdriven handson administrator proven track record 25 years within construction industry delivering consistent superior quality commercial residential construction extensive training established workmanship standards quality work performance leadership development areas expertise strength encompass business operations management contract administration review competitive bid packages project budgeting cost containment full lifecycle project management approval documentation master project schedules workflow planning coordination quality control site supervision regulatory compliance troubleshooting problem resolution organized detailoriented project budgeting superb management skills ms office proficient blueprint fluency safe job site setup site safety coordinator accomplishments managed projects million supervising team 160 workers trained mentored 300 construction workers general laborers apprentices trained mentored number construction workers general laborers apprentices experience construction project regional manager 012009 012015 company name city state site safety coordinator project manager within field operations ended services polukai regional project manager projects included limited following fema roofing project throughout states louisiana mississippi florida hurricane katrina three years 125 million eglin afb military facilities water proofing reroofing project one year projects 25 million eglin afb waste management plant renovation 12 million keesler afb reroofing project 28 million hawaii immigration building renovation project 18 million schofield barracks roofing building renovation 35 million arlington national cemetery roofing building renovation 23 million long island national cemetery renovation project 58 million qualified competitive subcontractor bids prior execution contractscarefully coordinated plans specs using marketing programming standardsfacilitated processing rfis submittals samples among general contractor owner owners consultantseducated general contractor personnel quality standards throughout construction processdirected general contractor required mockup preparationmanaged team number onsite general contractors number monthsobtained notices completion compliance certifications construction administration consultantsreviewed investigated proposed change order requests pcorsubmitted project closeout documents accordance contractassigned projects tasks employees based competencies specialtiesfollowed competent execution project plans providing proper tools equipment construction personnelperformed construction site preinspections coordinated postconstruction auditsmonitored safety construction activities making onsite personnel safety top priorityproficiently used incident issues tracking iit system document onsite issuescoordinated training construction teams sitespecific requirements techniques procedures operation manager 012003 012009 company name city state qualified competitive subcontractor bids prior execution contractsfacilitated processing rfis submittals samples among general contractor owner owners consultantscarefully coordinated plans specs using marketing programming standardseducated general contractor personnel quality standards throughout construction processreviewed investigated proposed change order requests pcorassigned projects tasks employees based competencies specialtiesfollowed competent execution project plans providing proper tools equipment construction personnel quality assurance manager 011989 012002 company name city state served qaqc management professional made significant contributions within companies quality management project management process improvement business analysisevaluation development life cycle methodologies supplier management systems certified nuclear component inspector 011980 011989 company name city state performed nondestructive testing nuclear components manufactured westinghouse nuclear component companies nondestructive testing ndt type quality control inspection harm parts tested ndt inspectors use sophisticated technology look steel concrete identify diagnose flaws without disrupting integrity structure example nondestructive testing would performing xrays pipe welds look cracks might cause leak initiated statistical analysis project resulted sound recommendations adopted entire departmentresolved part assembly discrepanciescollaborated engineers project managers regarding design parameters client projectstested monitored product safety leading safer electronic communications products education associate arts mechanical engineering 1982 pensacola junior college city state escambia advanced coursework industrial engineeringcoursework environmental law hazardous waste treatmentcoursework course name skills accounting budgeting business analysis business development business development operations business operations competitive contract negotiations contract administration customer relations documentation financial government human resources inspection inventory management leadership development regulatory compliance management information systems problem resolution process improvement project management proofing purchasing quality quality management qa quality control quality control renovation 23 renovation 35 renovation roofing safety strategic planning supervision supplier management troubleshooting type welds workflow xrays,CONSTRUCTION
interior designer professional summary hands highly motivated interior designer involved stages design concept inception development installation resultsoriented design professional works design team provide seamless cutting edge creative designs within strict time frames work history interior designer jan 1999 current company name city state consulted clients determine scope project appropriate budget achieve clients goal high level design presented professional polished storyboards layouts budgets based scope project offered solutions design concerns negotiated assisted writing contracts present client selected sourced hardline materials surface materials paint colors architectural solutions assist completing project created custom furniture needed interfacing fabricators artisans guided assistants contractors peers resolving design issues whether aesthetic structural offered clear fair communication team members assisting design process sourcing ffe items suit specific project needs maintaining project budget procurement items needed complete project within deadlines receipt placement furnishings art decorative elements created custom furniture needed interfacing fabricators artisans procurement budget preparation sales customer service colorist paint specialist education high school diploma shadle park high school city state skills photoshop art budget preparation budgets budget contracts client clients customer service layout leadership training materials office suite paint procurement rendering sales sketching additional information esprit apartment community marina del rey ca bryson square apartment community atlanta ga turpin ranch jackson hole wy boulders apartment community las vegas nv nordstrom summer home union wa nordstrom home bellevue wa blumer residence bellevue wa baruffi residence bellevue wa waechter house boat seattle wa windermere real estate offices seattle wa wood residence sun valley id wood residence seattle wa luigi osteria los angeles ca pho restaurant los angeles ca la spice catering los angeles ca borracho cantina los angeles ca caffe primo los angeles ca caffe primo glendale ca caffe primo hollywood ca lofts theater square apartment community petaluma ca,DESIGNER
hr assistant summary highly motivated dynamic human resources professional diverse credentials seeking position growing organization make positive impact company policies experience career growth accomplished human resources administrative professional 3 years experience attentive detail able take initiative prioritize multiple tasks manage workload resourceful team player cando attitude resultsdriven strong communication analytical interpersonal skills maintain utmost confidentiality highlights compensation knowledge ms office suite arap proficiency oracle knowledge great communication skills great analytical skills new hire training filing records management spreadsheetsreports office management customer service quickbooks peachtree new hire paperwork experience 032016 current company name city state sourced recruited call center departments throughout company responsible finding right candidates matching temporary permanent job placement company maintaining computer system updating entering data brassring responsible complete boarding exit interview paperwork compiling reports spreadsheets order keep track drug test background checks completed onboarding process complete initial phone interviews evaluate applicants qualifications scheduling job interviews field managers seeing applicant meet job requirements administer manage scores tests given applicants making job offer help organize job fair manage files applicants qualified circle k naples fl provides convenient services community 022011 102014 hr assistant maintained employee compensation benefits pto timecards promotion opportunities explained held trainings new existing employees benefit programs company rules regulations managed background checks ordering paperwork documenting results system requested completed spreadsheet drug tests results managed internal human resources records two stores oversaw investigations disciplinary actions completed exit interview paperwork managed processed time card payroll processing manager timely manner processed new hire paperwork completed onboarding process managed records involved hiring process coordinating job posting website reviewing resumes performing telephone interviews reference checks developed strong communication customer service skills result working clients 012007 012010 arap representative company name city state leading orthopedic medical device company processed invoices credit memos accurate timely manner review documents product returns loaner fees solveed incorrect billing back cash applications made collection calls clients periodically lien waiver nto processed invoice payment cycle insured venders paid timely manner reconciliation vendors managed vendorsupplier relations oversaw timely accurate processing invoices purchase orders expense reports credit memos payment transactions 012004 012007 office assistant company name city state electrical company updated database customer calls worked nto vender helped reconciliation ledger balanced transmitted daily revenue arap filling lien waiver managed collection coordinated complex travel schedules accommodations trip logistics candidates entered personnel subcontractor data central database evaluated timecards accuracy regular overtime hours education associates science human resources organizational leadership rasmussen college city state human resources organizational leadership 062016 administration leadership communications profession accounting employment laws human resources 1 organizational development member society human resource management shrm phr certificate graduation volunteer work mentor kids young adults succeed school career path score seminar human resources hire smart rasmussen college skills accounting adp analytical skills ap ar benefits billing call center great communication skills interpersonal skills credit clients customer service customer service skills database detailoriented employee relations expense reports filling filing hiring human resource management human resources human resources 1 processing invoices leadership ledger logistics mentor ms office suite office management oracle organizational development payroll processing peachtree personnel promotion quickbooks recruitment scheduling spreadsheets spreadsheet telephone phone website,HR
sales associate experience sales associate 012015 112016 company name city state meet greet customers investigate customers needs hot buttons building rapport sell company organization demonstrate product present product customer trade evaluation trade vehicles handle pass customer objections politely write customer professional manner credit application negotiate present figures customer deliver new vehicle customer follow future business questions concerns produce clerk 012013 122014 company name city state keep work area clean times make sure produce presentable fresh stock always keep produce full unloading new shipments fresh produce pallets keeping safe clean back room environment always give great customer service customers field worker 012012 122013 company name city state trim remove leaves grapes pick grapes also picked blueberries willing relocate anywhere languages 2 years bilingual english spanish education training arvin high school bakersfield college skills great communication skills credit customer service customer service english inventory negotiation pallet jack pick presentation skills rapport sales spanish phones additional information willing relocate anywhere authorized work us employer,SALES
engineering specialist professional profile managed major equipment installations upgrades strong troubleshooting ability resolve electrical mechanical defects experienced w voltage 480 three phase extensive knowledge programming troubleshooting maintaining allen bradley plc 5 slc 500 control logix 5000 plc systems devicenet able program troubleshoot electricallymechanically repair fanuc robotics using rj3 r30ia controllers able program troubleshoot electricallymechanically repair abb s4p s4p plus 5400 robots proficient reading electrical mechanical hydraulic pneumatic diagrams schematics layouts technical documentation knowledge various hydraulic pneumatic systems ability perform minor welding fabrication proficient microsoft word excel powerpoint received many job improvement awards relevant experience intermediate programming allen bradley plc 5 allen bradley advanced programming allen bradley plc 5 allen bradley advanced maintenance allen bradley plc 5 using rslogix 5 software allen bradley intermediate programming allen bradley slc 500 allen bradley advanced programming allen bradley slc 500 allen bradley maintenance troubleshooting slc 500 allen bradley data highway plus ethernet dh485 peer peer communications allen bradley devicenet maintenance allen bradley designing configuring devicenet network using rsnetworx allen bradley panelbuilder 32 allen bradley control logix 5000 intermediate programming allen bradley factory talk view panelview programming fanuc robotics m16il arcmate 120i robot disassembly reassembly fanuc robotics electrical maintenance ria configured rj3 controller fanuc robotics electrical maintenance r30ia controller using ipendant fanuc robotics intermediate tpp programming fanuc robotics dispense tool operation programming fanuc robotics advanced tpp programming fanuc robotics dual check safety v750 newer abb s4 paint electrical service abb robotics s4 paint ips system abb robotics s4p electrical service abb robotics 5400 mechanical maintenance abb robotics hardware calibration communication abb robotics s4p paint programming abb robotics irc5p programming abb robotics irb 5500 mechanical maintenance abb robotics irc5p electrical maintenance ms word fundamentals microsoft ms powerpoint fundamentals microsoft ms excel fundamentals microsoft ms excel advanced project leader training honda paint emergency spill response honda spill prevention control countermeasures honda handling normal hazardous waste honda robotic safety principles honda arc flash training honda basic hydraulics pneumatics honda catia auto cad level 1 vision systems fanuc 3d irvision cognex keyence experience engineering specialist november 2000 current company name city state responsible project management new system installations investigation implementation new equipment paint sealant robot path programming fanuc ir vision system setup programming liberty reach vision setup programming robot operator training plccontrols plc 5 slc 500 control logix 5000 programming hmi programing maintenance support major critical downtime situations responsible aspects troubleshooting repair wide range equipment plc controlled conveyor systems plc controlled robotic systems plc controlled air handler systems plc controlled oven systems plc controlled incinerator system lighting systems plc controlled material delivery systems planned implemented alterations ensure safety improve operator ergonomics increase machine productivity industrial electrician january 1996 january 2000 company name city state maintained multiple plants multiple cities performing maintenance repair power distribution systems automated semiautomated equipment relay control systems lighting systems first responder major break downs russell corporation plants operator january 1993 january 1995 company name city state operated equipment producing parts assembly assembled product packaged product shipped product maintained production equipment facilities plant education associates degree applied science electronics technology january 1995 central alabama community college city state applied science electronics technology high school diploma january 1992 talladega high school city state skills delivery ergonomics lighting paint plc plc 5 power distribution producing programming project management robotic systems safety troubleshooting vision systems,ENGINEERING
engineering technician v experience 042014 072015 engineering technician v company name city state 041996 072015 engineering technician v company name city state 29 years progressive experience electrical communications electronics telecommunications fields technical team lead led major uscg shipboard communications upgrades shipboard installations 225 seagoing buoy tenders wlb 175 coastal buoy tenders wlm 87 coastal patrol boats wpb mitigate electromagnetic interference emi vessels vhf transceivers satellitebased gps systems team led implementation tcto 2010 fielded vhf antenna relocation 225 wlb class 175 wlm class coordinated team leader prototype vhf antenna relocation 225 wlb class part team designed developed relocation replacement cemt4265a antennas 87 wpb also coordinated team lead vhf relocation tasking classes uscg vessels mr roshto responsible scheduling planning performing field implementation emcemi program support including uscgusn radhazemi control measures also provided technical leadership topside maintenance dockside repair program included uscgusn hf vhf uhf communications systems mr roshto 10 years experience supporting differential global positioning system dgps installations nationwide differential global positioning system ndgps installations electronic communication equipment systems including dgps radio beacon transmitters experience includes installation cables electrical systems computer systems dgps radio beacon sites supervised installation team various dgps sites including refurbishment shelters upgrade electrical systems installation security monitoring systems installation concrete tower foundations installation towers dgps related equipment mr roshto also brings verbal written communications skills support understanding customers needs team performance engineering technician v mr roshto provided technical team leadership uscg shipboard vhf antenna upgrades past five years included vhf antenna upgrades removals installations 225 seagoing buoy tenders wlb 175 coastal buoy tenders wlm 87 coastal patrol boats wpb technical team lead upgrade installation vhf antennas eleven 225 wlbs including uscgc alder wlb216 duluth mn uscgc aspen wlb208 san francisco ca uscgc fir wlb213 astoria uscgc hickory wlb212 homer ak uscgc kukui wlb203 honolulu hi uscgc maple wlb207 sitka ak uscgc oak wlb211 charleston sc uscgc sequoia wlb215 santa rita guam uscgc spar wlb206 kodiak ak uscgc sycamore wlb209 cordova ak well prototype installation uscgc walnut wlb205 honolulu hi mr roshtos vhf antenna upgrades involved configuration preinstallation testing installation cabling connecting postinstallation testing cemt3961 antennas hs27741 antennas vhf antennas shipboard upgrades 225 wlbs 175 wlms 87 wpb relocations installation mitigate electromagnetic interference uscg vessels projects mr roshto responsible developing technical documentation premaintenance test pmt documents preinstallation test check pitco documents onsite installation inbrief visit books system operational test sovt documents coordination scheduling uscg c4it service center wlb vessel onsite shipboard activities premaintenance testing antennas contractor provided equipment conducting inbrief uscg ship personnel planned vhf antenna relocation removal old antennasequipment installation new antennas detailed description work shipboard installation schedule performing shipboard interface gotr c3cen inspecting activity performing preinstallation walkthrough site survey onboard uscg vessels performing onboard preinstallation testing checkout pitco documentation prior installation activities removing outdated vhf antennas hf fax antennas broadcast antennas associated transmission lines mounts sealing hull penetrations performing installation relocation vhf antennas well installation foundations antenna mounts cabling provided stuffing tube installation cable mount installation connection termination antennas transceiver equipment performed cable continuity check cable banding cable identification tags coordinating welder supporting firewatch roles ensured quality welding grinding activities restoring affected work areas preinstallation condition disturbed surfaces primed painted match surrounding area performing system operational verification test sovts installed relocated equipment recording sovt results ensuring systems properly operating providing documented sovt results uscg personnel including performing electromagnetic interference matrix electromagnetic compatibility inspection documenting recording field support activities performed equipment changes opnav 4790ck forms conducting outbrief uscg representatives addressing issues findings site survey pitco sovt providing documentation including pitco results sovt results 4790cks developing postinstallation trip reports final technical documentation uscg support projects supported mr roshto included worked various shore site shipboard emcemi program support projects including laboratory testing experimentation supported various uscg installation projects required installation electrical systems shore shipboard sites installation computer equipment associated cables performed overhaul maintenance uscg optical surveillance oss systems assisted installation electronic standardization plan uscg 41 utility boats served team leader installation coast guard dgps radio beacon transmitter sites coordinated team efforts dgps installations sites key west fl moriches ny tampa fl locations duties included fabrication concrete foundations shelter installation electrical system installation heating ventilating air conditioning hvac equipment installation towerantenna installation installed maintained electrical hvac chill water systems installed various types conduit cable trays cable duct oversaw welding plumbing carpentry support installation dgps shelters electrical systems towers foundations dgps equipment performed installation upgrade uscg hf sites various locations included greater antilles section gantsec performed hf fan wire impedance matching us navy ships assisted installation appleton wa prototype ground wave electrical network gwen conversion dgps performed number ndgps conversions served team leader installation paalarm systems uscg wlic boats performed equipment installations system upgrades vessel traffic control systems vtc numerous locations including houstongalveston tx area performed installation setup national distress system nds equipment various locations including north carolina florida installed electrical circuits video cabling video display system equipment numerous coast guard command centers installed full floor 65 kva uninterruptible power supply systems atlantic pacific area command centers wired new electrical system site installed new drop ceiling pacific area command center wired new lighting system installed maintained barco video display systems many coast guard command centers sectors 081995 041996 maintenance technician company name city state mr roshto installed electrical systems various equipment conveyers participated set facility preparation production automotive seating supervised maintenance department second shift production began maintained electrical mechanical systems conveyers programmable logic controllers used production process fabricated tools installed fixtures needed aid production 091991 081995 installation technician company name city state mr roshto installed electrical systems shore ship sites installed computer equipment associated cables installed joint operational tactical systems combat direction system ships shore facilities mr roshto performed overhaul maintenance optical surveillance systems team leader assisted design installation coast guard dgps radio beacon transmitter sites performed maintenance repair equipment facilities various government installations performed sheet metal fabrication installation installed raised computer floors walls ceilings installed maintained heating ventilating air conditioning chilled water systems mr roshto installed various types conduit cable trays cable duct performed welding plumbing carpentry 011985 011991 electricalmechanical foreman company name city state mr roshto installed various commercialindustrial electrical systems including uninterruptible power supplies motor generators switching systems performed installation troubleshooting repair production equipment various conveyer systems installed small package sorting systems including interface existing outbound computer manifesting system assisted inhouse personnel qvc network hills bros coffee allied colloids inc installation maintenance equipment facilities 011983 011985 electrical apprentice company name city state mr roshto supported commercial industrial residential electrical installations performed basic troubleshooting education 1988 diploma norview high school virginia apprenticeship council electrical apprenticeship additional information location virginia beach va security clearance top secret skills automotive basic broadcast cables cable cabling carpentry chill ca conversion council sc direction documentation electrical systems electronics equipment installation experimentation fax forms government gps hvac inspecting inspection laboratory testing leadership team leadership team lead team leader lighting logic maple mechanical navy nds network oss personnel plumbing positioning power supply power supplies quality radio recording san scheduling sorting technical documentation technician v telecommunications transmission troubleshooting uhf upgrades upgrade vhf video welder welding written communications,ENGINEERING
senior vicepresident chief information officer core accomplishments strategized various areas business develop proof concept international financial company headed worldrenowned nobel peace prize winner establish principle microlending low income immigrant families professional experience senior vicepresident chief information officer 012009 current company name city state industry expert wide variety technology systems business applications service management primary focus network security operational management using fundamentals scalar designarchitecture business process improvement create living technology supports strategic vision goals well growing customer needs instituted technology roadmap guide department proper business alignment create measurable efficient sustainable technology goodwills various business verticals retail ecommerce employment contracts mission services outsourced selected portions process facilitate development additional operational efficiencies improve technology infrastructure designed collaborated architects engineers industry technology leaders build operation second generation data centers collocated sites designed business continuity strategy incorporates critical aspects business ensure business remains solvent event service interruption significant business disruption improved spend proper fulfillment procurement process provisioning capex opex improvements realized ease associated costs technology growth proper sourcing selected areas business process staff augmentation outsourcing insourcing nearshore opportunities improve effectiveness service delivery provided guidance expertise various panels well interviewed various media outlets corporations casestudies dialogues around strategic cio magazine fierce cio cio zone enterprise mobility enterprise cio forums cio summit cdw cdm cisco splashtop veeam airwatch quantum technologies zdnet vicepresident information technology 012005 012009 company name city state designed system overhaul entire information gathering distribution process use portal technology streamlined operations foster atmosphere empowerment accountability using principles enterprise resource planning outsourced selected portions process facilitate development additional operational efficiencies improve technology infrastructure reduce costs improve effectiveness sharpen internal focus development activities developed managed print service mps program multifunction printer network produce copy print email efile scan stations within key departments part preliminary document management system mps significantly reduced costs developing print materials traditional copy machine equipment roi seen within months versus years strategized various areas business develop proof concept international financial company headed worldrenowned nobel peace prize winner establish principle microlending low income immigrant families authored case study review nonprofit technologies study based review industry leading technologies comparison goodwills retention policy related disaster recovery policybusiness continuity plan realized 43 savings cost equipment technology visionary developed roi gained approval guided development subsequent redevelopment homegrown case management application improve future state mission service employment business verticals application proven leader among competitors technology visionary engineered platform support goodwills first blade server data deduplication technology well server virtualization increase performance availability reducing management overhead forerunner technologies widely used fortune 100 companies time managersenior network engineer information technology 012001 012005 company name city state challenged secure improve reliability wide area network future business expansions sites chief architect designed implemented corporatewide platformindependent personal information manager pim microsoft exchangeoutlook replace novell based pegasus email system strategic visionary chief architect designed implemented process tiered inplace migration novell netware ms windows transitioned netware directory service microsoft active directory service migrated user group accounts transitioned novell based wan active directory domain forest migrated file print services redesigned proprietary databases responsible overall performance availability aspects network analyze network design upgradeschanges needed assess companys current future network needs using scalable systems responsible aspects email group oversee design development release maintenance email application systems responsible aspects software hardware organizations network systems recommend implement maintain network architectures lan wan assist development maintenance network communications use knowledge lanwan systems help plan install internal external networks test evaluate network systems eliminate problems make improvements network administrator 011997 012001 company name city state network administration install configure maintain organizations network build networks maintain external internal web presence administer networks perform system backups internal external web network servers design support server systems supporting software support monitor test troubleshoot hardware software problems pertaining lan install configure repair workstations provide end users support lanbased applications education bachelor arts geography state university new york stony brook city state us certifications affiliations bachelor arts sociology bachelor science biochemistry associates geography state university new york stony brook stony brook new york certifications microsoft certified systems engineer certified information systems security professional cissp certified ethical hacker ceh v8 information technology infrastructure library foundations goodwill industries international executive development program graduate mobile enterprise executive panelist gartner summit panelist enterprise cio forum contributor wall street journal cio contributor candidate skills business continuity technology infrastructure file lan architecture business process improvement cdm cisco contracts ecommerce fulfillment network security opex process improvement procurement provisioning retail retail marketing security case management copy machine disaster recovery document management enterprise resource planning increase lending operations roi server virtualization virtualization active directory databases directory service engineer exchange lanwan maintenance microsoft exchange netware novell outlook backups network administration workstations certified information systems security professional cissp information technology infrastructure library itil journal systems engineer systems security biochemistry,INFORMATION-TECHNOLOGY
product specialists professional summary obtain merchandising position within company provide style culture exudes ones present mindset retail industry ultimately provide excellent customer experience order maximize revenues market share receive healthy return investment experience 082014 current product specialists company name city state responsibilities role include receiving answering customer inquiries requests regarding products orders pricing services offered providing operational support garmins consumer electronic products working customers determine products accessories plan action best serves customers individual needs responsibilities include remain current changes policies procedures product offerings report outofline conditions affecting customer satisfaction develop maintain department company image philosophy public become highly knowledgeable specifications capabilities operation garmin products answer customer technical inquiries regarding garmin products via telephone letters fax electronic mail monitor document report failure trends garmin equipment identify recommend improvements garmin products documentation procedures review special circumstances authorize warranty service deemed appropriate 092012 082014 assistant managermanager company name city state deliver premium customer service driving sales goals meet exceed company standards training hiring current new employees implementing company visual merchandising standards responsible paperwork regarding payroll managing hours daily operations manage employees set individual goals allow personal growth business work district manager implement loss prevention standards weekly audits customer awareness 062012 092012 apparel sales lead company name city state implementing merchandise presentation standards signage apparel department meet company standards maximize profits supporting company standards selling customer service assisting store management team general supervision store accordance company policies procedures including opening closing store front end coverage assigned complying cash office procedures preparing deposits balancing cashiers compliance loss prevention standards audit requirements 072010 052012 team scout coordinator company name city state set store displays maintain change graphics move product optimize location floorshelf refresh product presence ensure full neat presentation available inventory provide store support around key marketing programs initiatives major product launches educate retail managers sales associates armour store programs sales initiatives product launches corporate merchandising guidelines provide high level customer service within armour merchandise areas location within store based season launch andor event 092009 072010 footwear specialist company name city state assist customers footwear needs knowledge types athletic footwear stock remodel footwear sales floor company standards weekly based company initiatives weekly planner loss prevention measures taken daily daily self audits weekly shakedowns stockroom work closely management maximize sales generate new customers provide exceptional customer service needs 122006 082009 sales associate assistant manager company name city state assist customers sportswear equipment needs achieve daily sales goals customer satisfaction stock remodel store sales floor emphasize new product inseason sports supervise train employees company brand standards workshops weekly meetings complete daily weekend ending paperwork present business results district manager handle daily deposits store reports education 12 2009 bachelor science hotel restaurant administration degree hospitality university central missouri city state gpa gpa 30 gpa 30 skills customer satisfaction customer service documentation driving electronic mail fax graphics hiring inventory letters loss prevention managing marketing meetings merchandising office neat payroll philosophy policies pricing receiving retail selling sales supervision telephone workshops,APPAREL
consultant executive profile visionary genetically upbeat executive experience managing multiple projects levels including budgeting administration focused employee participation well stakeholder skill highlights process improvements financial analysis human resources public relations compliance accountability writing manuals core accomplishments managing businesses two restaurants 50 employees 5 managers 18m sales managing transition dry stack marina operations 20m renovation managing crisis death business premise ensuing osha investigation resulted liability attributed owner processes documentation workers premise initiated managing marketing campaigns conceived multiple pr campaigns resulted local national media coverage professional experience consultant january 2005 current company name city state helping business owners managers improve profits employee experience using lean principals disc personality assessment built business referrals existing clients primarily business owners first ownership venture helped clients manage time money relationships improve profits shareholders experiences helped transform peoples working lives skills used diplomacy consensus building research patience humility sales morale building public relations achievements improved foot traffic 59 reduced spending 15 reduced accounts receivable 29 reduced employee frustration lowered unnecessary employee turnover president general manager january 1992 january 2005 company name city state casual dining restaurant concept 2 locations 50 employees 18m annual sales conceived built operated restaurant business used principles incorporated toyota lean manufacturing cokeacola disc personality assessment improve profits operations customer experience built strategic marketing partnerships sprint mini usa radiant systems marketed business community service marketing 32 local schools charities annually skills financial management process development customer loyalty strategic partnership development employee recognition program development boarding program creation accomplishments public relations projects featured wall street journal boston globe ajc improved profits reduced employee turnover using lean principles disc personality assessment sold business 2005 business development manager january 1991 january 1992 company name city state sold bank services local merchants businesses addressed market verticals repackaging existing banking products appeal specific industry concerns skills customer service prospecting sales relationship maintenance building marketing sales training accomplishments accurate sales contest 1992 best sales new product southern manhattan sales representative january 1989 january 1992 company name city outside sales representative managed existing business growing territory selling medical xray film new hospitals doctors offices xray film dealers dealers skills customer service relationship building entertaining clients selling accomplishments increased territory sales 600 first year company wide advertising idea contest writing print advertisement company later published trade magazine education certificate six sigma green belt 2006 villanova university city state usa bachelor arts ba history 1987 iona college city state certifications serve save certified ga insurance licensehealthlife pc disc personality assessment distributor quickbooks pro adviser high ropes course instructor leadership roles xlt atlanta producer volunteer coordinator 30 volunteers catholic charities atlanta leadership class 201314 participant fund raiser camp twin lakes fund raiser event coordinator high ropes course volunteer sandy springs festival road race chairman leadership sandy springs graduate board member chef skins game fundraiser boys girls clubs board member saints catholic churchusher lector teacher mentor youth ministers sandwich program homeless secondary schools creator presenter get keep job one hour program high school students creator presenter skills applying lean principles various businesses writing manuals job descriptions press releases company news letters presenting public speaking grass roots marketing event project management turning chaos order using resources hand spending social media marketing real time marketing,CONSULTANT
finance coordinator highlights microsoft excel word access powerpoint ms outlook sap marketing funds system siebel as400mainframe baan erp sharepoint salesforcecom sap crm experience 052014 current company name city state finance coordinator summary dedicated accounting finance professional proficient analytical budget processing supporting researching experience includes general ledger reconciliation data management analysis auditing accounts payable accounts receivables successful managing multiple assignments meeting tight deadlines adept building productive crossfunctional team relationships leveraging relationships gain cooperation resolving issues 022012 052014 company name city state master data specialist accurately created customer master data records sales hierarchies sap served subject matter expert warehouse direct wd accounts addressing escalated issues answering questions business regarding wd processes involved sharepoint project reduced wd account create change work flow process time half 122008 022012 company name city state financial analyst worked closely pharmaceutical client cfo controller generating reports reconciliations assist cash flow forecasting performed reconciliations utilizing excel techniques including vlookups pivot tables consistently managed completed month end close process within five business days processed client approved writeoffs accruals journal entries posted transactions general ledger assisted account analysts collection past due open accounts receivables participated recommendation development testing implementation department automated ar reconciliation tool significantly reduced manual matching work performed department financial analysts received several recognition awards commitment teamwork initiative process improvements customer service 082006 072008 company name city state financial analyst maintained accurately loaded multimillion dollar marketing budgets forecasts marketing funds subledger supported brand marketing managers providing analysis weekly reporting marketing spend actual results versus forecast sap marketing funds met quarterly brand managers ensure activity based spend inline forecasted budget assisted finance manager period end yearly close functions documented tracked forecast changes brands programs marketing funds system access database quarterly reconciling budget dollars within two systems assumed lead role reporting inventory status brand managers assisting resale overstock items analysis researched variances coordinated annual accrual process audited payment requests excess 75k correct general ledger coding adherence gaap guidelines 022000 082006 company name city state trade promotion specialist accounting preaudited processed trade marketing bottler coop reimbursements conform gaap guidelines analyzed adjusted trade budgets actual facilitate yearend close process prepared period yearend close journal entries multiple general ledger cost center combinations created customized reconciliation forms reports using excel techniques including macros vlookups pivot tables led executed department training trained new hires marketing funds system sap reconciling procedures participated development testing documenting department reconciling tool oversaw department records retentionretrieval system received outstanding work wow award initiative independent effort received shooting star award individual contribution teams overall successful accomplishments education 2016 columbia southern university city state bs business administrationfinance business administrationfinance skills accounting accounts payable accounts receivables accruals accrual ar as400 auditing baan brand marketing budgets budget cash flow com controller crm client customer service data management analysis drivers erp finance financial forecasting forms functional funds general ledger inventory ledger macros mainframe managing marketing access access database microsoft excel excel ms outlook powerpoint sharepoint word month end close process pivot tables processes coding promotion reconciling reporting researching sales sap siebel simulation six sigma teamwork yearend,FINANCE
product marketing manager professional summary seasoned omnichannel professional skilled collaborating multiple stakeholders determine audience interest develop strategic gotomarket plans align companys business priorities initiatives core qualifications excellent communicator problem solver highly organized influential leader metrics savvy high productivity collaborative team player experience 032016 current product marketing manager company name city state responsible execution new product development marketing strategies within outdoor golf categories via global domestic sourcing partners conduct market research market competitive analysis customers’ needs trends identify product gaps sales opportunities implement marketing plans including product positioning marketing strategies market strategy insights conduct financial calculations maintain products’ profitability analyze financial reports support strategic recommendations execute copy images included marketing collateral briefs creative team jobs photography direction products develop marketing tactics including annual printed catalog eblasts direct mail digital marketing press releases social media implement continent level catalog promotional pricing strategy analyzing competitive offerings protecting profitability create presentations internal external communication work collaboratively crossfunctional teams execute recommended solutions improve overall category success 042014 032016 site merchandising manager company name city state responsible creating online assortments digital promotions sales metrics ashley home store product implemented merchandising product placement navigation strategies achieve product volume financial objectives researched analyzed consumer behavioral characteristics ecommerce trends retail landscape stylistically interpret react emerging market conditions worked closely seo marketing content copy make sure products receiving maximum exposure channels used adobe omniture google analytics analyze traffic patterns keep record customer behavior shopping patterns 042012 042014 assistant category manager company name city state responsible maintaining assortment responsibility 32 million dollars annual sales merchandised manage storefronts site branding promotional product maintenance strategically planned achieved overall goals department continually measuring ensure profitability developed long short term promotional plans relating trends marketing opportunities generated analyzed reports sales recaps presented meetings 052011 042012 assistant trade marketing manager company name city state responsible developing annual marketing plans product categories representing 50 million dollars annually sales developed trade marketing materials communications launched new products programs needed sales meetings developed content promotional pricing strategy analyzed customer data segmented accordingly targeted relevant programs created strategic marketing plans evaluate product mix positioning continually improved brand strength credibility marketing promotions created monthly sales reports powerpoint presentations comparative graphs 052010 052011 assistant buyer company name city state responsible buying 6 million dollars product including maintaining margin demand sales inventory levels marketingof products catalog website continually improved brand strength credibility marketing promotions maintained ongoing understanding target market competitors launched company facebook page maintained website blog 012007 042010 merchandiser company name city state responsible buying responsibility 25 million dollars worth business annually strategically marketed products effective channels possible figured applied competitive pricing products selected created maintained sales analysis assigned categories 082003 072006 technical designer company name city state responsible overall design construction production approval process garments including creating technical drawings adobe illustrator cs specifications web pdm communicating changes far east vendors education 2009 mba business university phoenix city state business administration 2002 bachelor arts fashion design mount mary college city state 2000 study abroad american intercontinental university city england skills branding catalog communication competitive content excel ecommerce financial google analytics graphs inventory levels leadership marketing plans marketing market marketing materials meetings merchandising powerpoint presentations negotiator communicator navigation organization positioning pricing pricing strategy problem solver research retail sales sales analysis sales reports strategic marketing team player website word,APPAREL
administration assistant professional summary professional knowledgeable receptionist versed administrative support customer service offering 10 years experience managing company reputation customers highly efficient accurate strong planning problemsolving communication skills knowledgeable professional receptionist skilled administrative support customer service bringing 10 years experience managing fastpaced front desk operations adaptable administration clerk expertise managing emails phone calls various departments highly skilled editing proofreading correspondence documentation ready new position involves handling various tasks fastpaced settings smart professional fluent spanish energetic knowledgeable administration assistant considered enterprising adm assistant ability lead talented teams skills scheduling office administration administrative support budgeting appointment setting recordkeeping documentation control document retrieval spanish skills medical office administration insurance claims completing insurance forms appointment scheduling billing coding customer service work history administration assistant 122018 current company name – city state transferred directed phone calls guests mail correct staff members provided administrative services including phone email correspondence making copies handling incoming outgoing mail faxes managed office inventory restocking supplies placing purchase orders maintain adequate stock levels communicated customers via phone email confirm deliveries respond inquiries kept reception area clean neat give visitors positive first impression completed mailed bills contracts policies invoices checks maintained office supplies inventory checking stock ordering new supplies needed assisted coworkers staff members special tasks daily basis charge scheduling canceling client appointment greet clients directed correct staffing pulled filed client filed office assistant 012018 122018 company name – city state opened properly distributed incoming mail promote quicker response client inquiries maintained organize files documents maintained updated filing bills bill payment inventory incoming going mail operated office equipment copier machine fax machine managed cleanliness office refilled office supplies needed welcomed greet visitor screened calls directed appropriate staff opened incoming mail distributed recipients supported clerical needs 10 assistants including taking messages scanning documents routing business correspondence certified medical assistant 092000 092012 company name – city state collected documented patient medical information blood pressure weight enhanced patient outcomes providing knowledgeable education procedures medications physician instructions called faxed pharmacies submit prescriptions refills documented vital signs health history sanitized restocked organized exam rooms medical equipment directed patients exam rooms fielded questions prepared physician examinations directed patients examining rooms coordinated transportation assistance necessary gathered forms copied insurance cards collect patient information billing insurance filing obtained client medical history including medication information symptoms allergies updated inventory expiration vaccine logs maintain current tracking documentation assessed documented monitored vital signs 20 patients per day collected documented patient medical information blood pressure weight assisted routine checks diagnostic testing collecting processing specimens education associate arts business administration american international university city graduated 33 gpa coursework billing coding medical icd college degree certified nursing assisting 1998 resurrection hospital city college degree certified medical assistant 1976 bryant school city,ADVOCATE
consultant professional overview masters social work performed medical social work services 10 years multiple environments providing patients families comprehensive psychosocial assessment crisis counseling grief counseling end life counseling assistance advance directives code status community referrals related social service interventions participated conflict negotiation managed care operations ensuring appropriate cost effective patient care received job training medical home health social worker kaiser permanente south san francisco ca cook county hospital chicago il self motivated effective communicator able work independently team able perform well fast pace high pressured work atmosphere professional summary advised consulted missouri hospitals patients utilizing interqual medicare medicaidmedical social security guidelines assist reducing hospitals loss revenue 80 well reducing patients pocket cost 75 grant writing experience receiving funding ranging 35000 1000000 services including preschool family preservation reunification services organized supervised activities 10 volunteers responsible mentoring 30 pregnant parenting teens education masters social work community organization planning administration university southern california city state gpa tommy trojan award merits school social work community organization planning administration tommy trojan award merits school social work bachelors art psychology loyola marymount university city state psychology cpr instructor certification garfield medical center city state experience consultant january 1998 current company name city state provide temporary medical social work services states california illinois missouri hospitals hospice agencies home health agencies adult day health care programs psychiatric facilities assist patients end life issues advanced directives placement needs perform crisis counseling psychosocial assessments care plans developed proposal funding received contract los angeles county superior court probate investigator evaluating needs elderly dependent adults utilized medicare medical social security guidelines assist discharge planning dme orders referrals community services medical social worker january 2010 current company name city state provide medical social work services kaiser permanente home health hospitals complete comprehensive psychosocial assessment provide counseling functional losses grief counseling assistance end life issues educate patients advance directives code status community referrals document clinical documentation systems familiar using health connect system medical social worker january 2006 january 2010 company name city state implement temporary medical social work services various environments hospitals hospice adult day health care home health psychiatric facilities provide patients families comprehensive psychosocial assessment care plans crisis counseling grief counseling end life counseling assistance advance directives code status community referrals related social service interventions discharge planning case management assess initiate discharge planning providing psychosocial assessments placements counseling patients acute rehabilitation units clinical social worker ii january 2004 january 2006 company name city state initiated interventions identified risk patients families admitted maternal child units neonatal intensive care unit pediatric unit medicalsurgical unit icu ccu emergency department assist patients crisis counseling end life issues reports local authorities related social service interventions assisted health education department cpr recertification hospital staff skills case management counseling cpr discharge planning documentation functional health education home health hospice instructor assist patients proposal rehabilitation membershipsscholarly societies american heart association california board behavioral sciences national association social workers ymca youth coach,CONSULTANT
managerpizza chef summary expert managing kitchen staff preparing foods reduced cost without compromising quality taste skilled pizza chef exceptional knowledge baking times methods temperatures flavors understands proper function maintenance pizza utensils equipment pizza chef possessing innate skill creating exceptional menu items leads productive working environments motivated pizza chef offering 30 years experience food industry focused high standards taste quality maintaining profitable margins superior communication leadership skills flexible person excels fastpaced environment looking position growth opportunities outgoing familiar cash food handling procedures possesses strong communication time management skills meticulous excellent juggling multiple tasks working pressure broad industry experience experienced professional strong leadership relationshipbuilding skills highlights quick problem solver thrives fastpaced environment committed team player courteous professional demeanor able work continuouslystanding position prefer work nights weekends assumes 100 responsibility quality products experience managerpizza chef 011989 042007 company name city state made gourmet pizza neapolitan pizza pan pizza sicilian stromboli calzone insideout pizza bolibuns garlic knots helped fryer grill needed inventoried restocked items throughout day developed maintained positive working relationships others reach business goals routinely cleaned work areas glassware silverware throughout shift skillfully promoted items beverage lists restaurant specials developed maintained positive working relationships others reach business goals inventoried restocked items throughout day verified cash drawer days receipts restocked refilled condiments organized pantry area swept mopped floors assertively upsold beverages appetizers desserts assisted coworkers whenever possible operated kitchen equipment adeptly stocked maintained cleanliness stations cashier 052008 022013 company name city state cashierhogies steaks consistently provided professional friendly engaging service skillfully promoted items routinely supported areas restaurant requested including answering telephones completing financial transactions staff demonstrated genuine hospitality greeting establishing rapport guests provided friendly attentive service verified cash drawer days receipts maintained complete knowledge restaurant menu assisted guest inquiries takeout orders restaurant cleanliness operated kitchen equipment adeptly routinely removed trash debris restaurant stocked maintained cleanliness stations 011985 current house painter painted surfaces using brushes spray guns paint rollers applied putty wood filler spackling caulks prep uneven surfaces mixed matched paints according customer specifications applied primer paints varnishes lacquers walls surfaces protected surfaces drop cloths prior painting applied exterior caulking building joints seams performed flat glass repairs minor structural repairs concrete wood decks window trim windows door casings minimized disruption client space thoroughly cleaned completion job taped around windows fixtures prior painting walls painted indoor areas hallways bathrooms lobbies cleaned properly stored paint equipment supplies end work day bid projects prepped sites completed projects line customer specifications cleaned exterior buildings using motorized power washer prepared trim walls ceilings painting cleaning smoothing priming climbed scaffolding staging ladders planks reach work area surfaces worked flexible schedule including holidays weekends depending shifting needs project selected proper amount type thinners accelerant used specific job applied paint cloth brush sponge fingers create special effects completed teardown existing structures prepared new construction accurately estimated time materials costs projects requisitioned new supplies equipment cleared drains downspouts cleaned gutters loaded unloaded building materials used construction set ladders scaffolds hoists place taking supplies roofs sprayed walls waterproof compound blended paints correctly matched colors installed waterworks education 1986 high school diploma south philadelphia high school city state skills quick problem solver thrives fastpaced environment committed team player courteous professional demeanor able work continuouslystanding position prefer work nights weekends assumes 100 responsibility quality products,CHEF
rehabilitation specialist massage therapist career focus obtain admittance masters science health science rehabilitation program rocky mountain university education therapeutic massage bodywork 2013 nevada school massage therapy city state 40 gpa bachelor science human performance 2012 florida gulf coast university city state elected student government senator college health professions selected omicron delta kappa national leadership honor society vice president sigma phi epsilon fraternity human performance student association event planner skills microsoft office powerpoint word excel distant learning education time management website development professional experience rehabilitation specialist massage therapist december 2014 current company name city state privately owned rehabilitation strength conditioning center work closely owner head chiropractor movement screening rehabilitation treatments responsibilities include providing members personal training group fitness classes massage therapy movement assessment rehabilitation proficient movement assessment using functional movement screen selective functional movement screen proficient move perform software fms rehabilitation group fitness instructor may 2012 current company name city state teach aqua bootcamp aqua aerobics primary focus classes increase strength endurance added mobility framework class average class size 2030 members strength coachmassage therapist january 2012 current company name city state contracted personal trainer las vegas athletic clubs work average 25 clients per week primary focus movement restoration functional training weight loss massage therapy manage organize business operations cofounder january 2012 current company name city state extraordinary trainers health wellness network organization made fitness medical professionals las vegas dedicated providing top quality care community team includes personal trainers chiropractors physical therapists massage therapists registered dietitians health coaches utilizing team approach able ensure clients get treatment deserve every professionals remains scope practice conduct weekly meetings networking building private business teamwork fitness specialist january 2013 december 2013 company name city state worked spri conventions ihrsa club industry interbike las vegas educated attendees spri products demonstrated implemented different training scenarios wellness coach january 2012 may 2012 company name city state designed new training programs members gym cleaned maintained fitness equipment gave new member tours facility wellness center internship august 2011 december 2011 company name city state prescribed fitness programs members wellness center shadowed physical therapy cardiac rehabilitation orthopedic surgeries designed completed wellness program using kinesis equipment weight loss future study completed 500 internship hours certifications certified strength conditioning specialist nsca certifiedlicensed massage therapist ncbtmb certified personal trainer ace trx level 1 suspension training cpr aed first aid american heart association professional affiliations national strength conditioning association nsca american massage therapy association amta american council exercise ace las vegas health fitness chamber commerce american heart association professional development selective functional movement assessment level 1 minneapolis 2014 boston rehabilitation summit boston mass 2012 perform better conference long beach 2012 nsca national conference las vegas 2011 community service free pre post race stretchingmovement assessment local triathlons run races bbsc endurance sports 2012present fitness educator henderson bike exchange 2013 waterfuel station attendant ironman triathlon 20132014 golf coachmentor first tee 20112012 volunteer worker habitat humanity 20102012 extracurricular activities endurance events qualified usa triathlon age group national championship 2013 2014 2014 kokopelli triathlon hurricane ut 1st place division 2014 sand hollow triathlon hurricane ut 2nd place division 2013 pumpkinman triathlon las vegas 1st place division 2013 las vegas triathlon 2nd place division,FITNESS
preschool teacher summary short term utilize skills costumer service industry prepare career future long term become rn pediatrics prenatal care c ostumer service rep committed addressing customer concerns speed accuracy professionalism currently preschool teacher parkway children school may 2015 current teaching ages 04 15 months experience student practionerclinical externship college america phoenix may 2013 160 hours clinical provided helping hand clinic facility accomplishments managed call flow 3 calls 5 minutes ​ worked special needs children including learning disabilities mental challenges physical impairments ​ solved severe child behavioral issues positive constructive ways experience may 2015 current company name city state preschool teacher offered detailed daily reports outlined childs activities maintained daily records activities behaviors meals naps carefully monitored childrens play activities created implemented developmentally appropriate curriculum january 2015 may 2015 company name city state warehouse unloaded picked staged loaded products shipping worked rapid pace meet tight deadlines november 2014 january 2015 company name city state customer service inbond calls addressed customer service inquiries timely accurate fashion ​ education 2013 college america city state united states associate medical medical specalties gpa gpa 48 certifications first aid cpr finger print clearance card skills microsoft excel experienced wpm 38,TEACHER
passenger service agent career overview customer support professional offering versatile communication skills proficiency sales problem resolution ticketing experience strong client management experience positive individual readily adapts change works superbly independently others experienced overseeing team exceeds expectations able juggle multiple priorities perform fast settings without compromising quality service core strengths excellent communication skills highly skilled interacting clients achieving customer satisfaction well product sales extensive knowledge current airport security rules regulations highly trained work autonomously expert knowledge airline softwares like amadeus altea gaetan oscar deltamatic excelent knowledge computers technology creative problem solving courteous professional demeanor energetic work attitude native speaker spanish english highly proficient spoken french accomplishments received training direction many companies many supervisors able put use everyday situations achieve successful experience whether business transaction simple encounter work experience passenger service agent 042010 current company name city state lead agent departure arrivals flights highly skilled lead agent flight monitoring well experienced ticket sales agent take initiative handle passengers flight disruptions provide superior customer service assistance rebooking holtel vouchers goal always retain customer maintain positive outlook company come ideas help team work smoothly together day day action plan key aim ease experience flying customers implement company policy security requirements checkin baggage direct passengers designated areas provide necessary information handle massive crowds dissolve potential uncomfortable situations client maintain satisfaction still abiding company regulations handle passengers requiring special assistance reduced mobility passengers parents infants senior lead agent shadow oversee newly trained agents roles great communication key assistant buyer 062007 122009 company name city state handled multifaceted clerical tasks ex data entry filing records management billing assistant apparel buyer chain coordinated events monitored buyers weekly schedule made orders monitored inventory databases scheduledensured timely delivery merchandise oversaw instructed 2 people assist orders communicating warehouse directing vendors complex delivery process noted resolved errors assisted suggestions store distribution based sales reports location statistics interacted top vendors special events maintained clear lines communication multiple departments company via emailtelephone etc sales associate supervisor 072005 062007 company name city state trained directed new personnel operate cash reigisters scanners computers store restocking floor displays daily procedures stores fast paced busy environment balanced cash registers end persons shift courteously greeted clients interacted explained sales promotions encourage special purchases guided cashiers returns exchange processes required opened closed store weekends relive manager promoted corporate office position stated famous horse co educational background associate science nursing 2013 queensborough community college city state studied nursing education human resources studied psychology sociology human behaviors studied business computers high school diploma business 2007 jonh bowne high school city state diploma merits regents endorsements qualifications excellent communication skills manages dissolves conflict strong organizational skills easily adapts changing environment team player clients relations tolerate stress well contour transition conversation strives maintain quality service levels takes criticism direction well positively exudes presence room participates well public speaking easily conforms new regulations rules communicate professionally others experienced guiding team motivated achieve targets set appeases attitude others positively focus diverse responsibilities,APPAREL
middle school principal executive profile obtain job continues expand administrative experience working staff students parents develop shared vision leading school community achieving goals firmly believe children deserve every opportunity learn positive supportive environment well multitude opportunities discover explore areas interest helping develop wellrounded individual succeed twentyfirst century believe true leaders exhibit habits mind model expectations employees believe two critical components successful leadership positive relationships transparency skill highlights leadershipcommunication skills human resources employee relations selfmotivated customeroriented training development team player organizational skills performance evaluations core accomplishments mshs language arts psychology teacher atrisk program coordinator north central accreditation team building cochairperson editor districts newsletter signal student council advisor odyssey mind coach cheerleading coach ms track coach curricula assessment data management experience training training current state laws regulations public special education trainings current state laws regulations evaluation teachers tenure act corrective discipline employees implemented thoughtful classroom teacher evaluation system mcee pilot program university michigan principals nclb title boot camp extensive training best instructional practices classroom including superintendents classroom research adolescent brain impacts classroom 21st century skills classroom nonviolent crisis intervention classroom observation evaluation training including three minute classroom walkthrough classroom walkthrough charlotte danielson thoughtful classroom teacher using data drive instruction classroom including data 4 student success national middle school conference data teams summer learning data retreat professional development becoming successful building leader education including cognitive coaching second order change distributive leadership leadership influences student learning search school leadership cultivating climate change teacher leader skills student transition middle school high school determining implementing monitoring school improvement processes goals activities framework understanding poverty work families students living circumstances implementing monitoring reading writing workshops secondary classroom using lucy calkins daily 5 café john collins writing program reading apprenticeship rethinking secondary literacy strategies classroom school safety training emmett township calhoun county sherriff departments harper creek middle school met ayp every year professional experience company name july 2008 june 2015 middle school principal city state supervised evaluated certified noncertified staff implemented pilot program mcee new staff evaluation model supervised general special education teachers maintained accountability meeting legal expectations students iep 504 title services atrisk services planned implemented book studies ms teachers great teachers differently todd whitaker 2008 jigsaw format multiple resources differentiation 2009 effective grading practices doug reeves 2011 framework understanding poverty ruby payne 2012 mentored teachers counselors social workers student support specialists vice principal provided professional development classroom support use district building curricula including lucy calkins daily 5 cmp bcamsc kits john collins writing empowered staff work school improvement teams professional learning communities focusing using student data drive instructional decisions analyzed student data facilitated instructional decisions based data ms teachers developed maintained culture focused student learning communicated parents regarding academic behavioral emotional issues regarding students supervised maintained athletic program hcms planned educational meetings parents regarding curriculum social issues facing children facilitated title audit met requirements changes required mediated resolved student issues students staff participated contributing member administrative team including limited district professional development collaboratively worked staff design implement varied interventions blending rti model new middle school schedule servicing children identified atrisk worked staff develop differentiated instructional approach teaching learning within classrooms company name august 2005 july 2008 assistant middle school principal city state evaluated certified noncertified staff supervised multiple extracurricular activities middle school students assisted planning implementing transition activities blending fifth sixth grade teachers students families middle school assisted planning implementing school improvement professional development ms staff supervised special education teachers maintained accountability meeting legal expectations iep educated students families academic behavioral expectations students middle school handled student staff disciplinary issues worked cooperatively multiple employees district provided professional development district bus drivers build positive relationships students order establish maintain behavioral expectations transporting students company name june 1999 july 2005 high school language arts teacher city state k12 career preparation coordinator coordinator hs atrisk programming freshmen class advisor company name august 1994 june 1999 student government advisor city state school improvement team committee chairperson oea negotiating team member education western michigan university december 2000 master arts educational leadership city state educational leadership hillsdale college may 1993 bachelor arts english psychology city state english psychology secondary teaching certificate interests advanced math 7 algebra added ms curriculum lego robotics girls run national junior honor society hcms participates american heart associations red game additional clubs added middle school football lacrosse competitive cheerleading volunteer experience girls run calhoun county mi american heart association kalamazoo mi professional affiliations michigan association secondary school principals national association secondary school principals association supervision curriculum development harper creek optimist club additional information advanced math 7 algebra added ms curriculum lego robotics girls run national junior honor society hcms participates american heart associations red game additional clubs added middle school football lacrosse competitive cheerleading volunteer experience girls run calhoun county mi american heart association kalamazoo mi skills academic administrative approach book drivers legal meetings negotiating programming teaching,ARTS
senior investment banking sales analyst summary obtain sales position utilizing sales leadership consultative strategic thinking strengths experience senior investment banking sales analyst may 2013 current company name city state 2014 quota attainment 195 outside sales investment banking solutions including financing mergers acquisitions closed 70 million strategic investment banking solutions renewable energy vertical strategically partnered investors developers businesses municipalities close accelerate deals project managed entire sales cycle finding qualifying opportunity securing financing government incentives reviewing due diligence closing deal collaborate internal execution team accelerate sales working deal structuring transaction cost management investment banking sales analyst february 2012 may 2013 company name city state 2012 quota attainment 167 outside sales investment banking solutions including financing mergers acquisitions closed 40 million strategic investment banking solutions renewable energy vertical strategically partnered investors developers businesses municipalities close accelerate deals project managed entire sales cycle finding qualifying opportunity securing financing government incentives reviewing due diligence closing deal collaborate internal execution team accelerate sales working deal structuring transaction cost management investment sales analyst january 2011 february 2012 company name city state 2011 quota attainment 240 responsible building maintaining sales related 10 million managed reit hedge fund conduct quarterly credit analysis reviews company investors build successful long term partnerships created detailed reporting compliance reporting including financial statements fund performance implemented global investment sales performance standards across firm registered investment representative march 2009 january 2011 company name city state 2010 quota attainment 180 responsible assisting sales research multiple hedge funds created weekly portfolio attribution reports based asset type reit operating sector assist securing new clients enforced compliance internal code ethics supported portfolio managers investment thesis analyzing concluding reit preferred shares outperformed common shares directly equity offerings beginning second quarter 2009 surveyed 330 properties projected revenues future performance outside sales representative june 2008 april 2009 company name city state responsible booking 100k revenue fullservice tour operator specializing trips mexico well college football game day trips arranged travel 100 clients successfully negotiated multiple sales marketing contracts door knocked walked people drive sales financial analyst december 2008 january 2009 company name city state created 34 million real estate development proposal multifamily residential community san antonio created assetlevel proforma financial model achieve target irrs 18 better competed defended proposal national nahb competition las vegas education bachelor science finance december 2009 arizona state university wp carey school business city state gpa magna cum laude deans list tempe diablos scholarship recipient finance magna cum laude deans list tempe diablos scholarship recipient interests endowment fund chair outstanding graduating senior raised 1500 dollars fundraising business sponsorships participated numerous community service events like habitat humanity project cure ronald mcdonald house president barack obama scholars program mentor student mentor president obama scholarship program recipient skills acquisitions closing contracts credit analysis clients due diligence equity financing financial financial statements funds government investment banking marketing mergers outside sales proposal real estate reporting research sales san strategic type additional information delta sigma pi endowment fund chair outstanding graduating senior raised 1500 dollars fundraising business sponsorships participated numerous community service events like habitat humanity project cure ronald mcdonald house president barack obama scholars program mentor student mentor president obama scholarship program recipient,BANKING
sales coordinator summary dedicated sales coordinator 5 years experience sales environment looking obtain management position given opportunity play direct role unlimited growth success company summary qualifications exceptional customer service skills ability multitask prioritize manage time effectively detail oriented team player high level dedication excellent communication skills strong interpersonal skills great verbal written skills social media savvy bilingual french experience sales coordinator apr 2017 current company name city state respond sales calls leads work closely sales managersdirectors regards upcoming groups events create build new leads isac generate new contracts future groupsevents conduct site visits property needed generate edit publish companys social media platform create print hotel collaterals assist provide excellent customer service clients prior post event sales coordinator apr 2014 feb 2017 company name city state assisted sales team daily administrative duties drafted sales contracts addendum future events assisted clients sales related inquiries via phone email processed sales invoices commission ordered office supplies department assign new leads appropriates sales manager based market segment lead concierge jun 2012 sep 2014 company name city state delivered superior customer service residents guests managed resolve customer complaints created manage monthly community calendar supervised train concierge staff handled resident packages managed resident reservations education social sciencehospitality current ashford university computer skilles microsoft word excel powerpoint isac dnet birchstreet bridgemgs application reports,SALES
senior food defense analyst summary experience public relations professional strategist analyst publicist strong influencing skills achieve positive outcomes wide variety areas creative strategic thinker develop resultsdriven programs excellent organizational skills able adapt multiple assignments deadlines frequentlychanging environment effective ability develop maintain extensive network contacts significant experience generating implementing managing strategic programs promotional outreach excellent written verbal interpersonal communication skills strong attention detail capability work independently variety partners achieve goals highlights extensive experience conducting public relation activities promote effective communications media stakeholders developed strategic outreach plans significant programs include public speaking opportunities media articles guidance materials distribution talking points presentations project manager numerous initiatives include assessments conducted food commodity systems perform oversight leadership process review written reports assure meet operational goals objectives assessment utilize outcomes develop execute mitigation strategies outreach training initiatives building collaborative environment appropriate stakeholders served usda detailee federal bureau investigation weapons mass destruction directorates infrastructure countermeasures unit subject matter expert sme providing direction guidance technical assistance food defense issues initiated implemented mitigation strategies outreach activities multiple stakeholders domestic international benefit agencies missions accomplishments serve agency lead interagency team designing conducting global food defense outreach initiative promote awareness implementation food defense measures providing technical assistance foreign governments academia industry initiative highly successful building capacity sustainability country regional levels around world environment budgetary cuts initiated successfully proposed acquired 230000 funding major international initiative accomplished previously received prestigious team award food drug administration work initiative experience senior food defense analyst dec 2003 current company name city state serve subject matter expert detailee federal bureau investigation fbi initiation implementation outreach activities supporting countermeasures prevent intentional contamination food supply agency lead interagency team responsible designing conducting training outreach foreign governments academia industry acted communications liaison internal teams successfully initiated integration fbi partner resulting law enforcement elements funding added initiative increased budget constraints federal agencies manage coordinate effort promote international outreach established longrange objectives developed innovative strategies help achieve attract additional federal agencies partners future support funding developed strategy proposal supporting materials include proposed budgets leading expert policies strategies address global supply chain vulnerabilities influenced senior leadership resulting significant funding major international initiative established longrange objectives developed innovative strategies help achieve routinely conduct senior level briefings intelligence law enforcement foreign academic industry officials congressional staff managed editorial content design distribution external agency newsletter cultivated positive relationships stakeholders public relations campaigns develop outreach materials various audiences training public speaking engagements media coverage distribution mechanisms research author reports articles issue papers talking points senior officials respond congressional white house inquiries demonstrate advanced interpersonal skills leading intra interagency work groups build partnerships develop coordinate implement initiatives analyze information variety sources advise senior agency leadership shortterm longrange strategic planning policy development serve liaison intelligence law enforcement communities strengthened communication coordination programs project manager activities develop execute strategies outreach training initiatives created information sharing agreements international partners facilitate mutual exchange classified information coordination activities leverage resources developed communications strategies programs including project time lines conferred production graphic design webdesign personnel coordinate production communications materials public affairs specialist jan 2000 nov 2003 company name city state conducted public relation activities promote effective communications media constituent groups marianne l elbertson page 2 managed preparation publication weekly newsletter served agency lead representative develop emergency communication protocols usda office communications used agencies within department communicating media event significant incident coordinated supported agency communication activities constituent outreach campaigns effectively responded constituent media inquiries established maintained effective working relationships involved stakeholders supported various needs organization include speech writing press releases talking points presentations responses congressional inquiries government relations associate jan 1995 dec 1999 company name city state assisted director manager regulatory affairs promoting advancing companys interests federal government issues worked appropriate government officials influence legislation regulations companys desired outcomes conducted analysis potential legislation regulations coordination research projects support company goals public affairs specialist jan 1990 apr 1994 company name city state effectively responded media inquiries researched wrote complex talking points issue papers news releases fact sheets reports routinely interacted membercompany executives representatives support organization mission goals assistant publicist aug 1987 mar 1989 company name city state researched pitched story ideas tour publicity variety clients worked management identify trends developments might influence public relation decisions strategies drafted media relations materials include pitch letters press releases media alerts profiles press kit materials interacted clients regularly refine strategic media plans organized oversaw photo shoots public appearances promo shoots features television profile shows talk show appearances used knowledge clients media goals identify appropriate media forum established maintained cooperative relationships various regional national print broadcast media support desired coverage administrative assistant jul 1986 aug 1987 company name city state prepared documents purchasers packages syndicated television shows owned universal completed assignments ontime high accuracy rate education graduate certificate washington representatives program 1994 george washington university city state bachelor arts radiotelevisionfilm production 1986 university maryland city state interests member daughters american revolution member colonial dames 17th century society former president mount vernon terrace community association skills self starter effective strategic planning strong leadership skills excellent relationship building skills resourceful persistent additional information professional training detailed list available upon request professional awards detailed list available upon request leadership persistent effort negotiate implement cooperative activity agreement canada fda group recognition award outstanding leadership contributions toward increasing awareness building global capacity food defense outreach education collaboration exemplary efforts securing joint project arrangement uk food standards agency cia outstanding contribution collection issues critical importance national security developing framework intelligence information sharing fsis office food defense initiatives fostering collaboration intelligence community including mous cbp tsa administrators award excellence work food security intelligence communication initiatives,PUBLIC-RELATIONS
hr shared services analyst summary versatile hr professional strong benefits administration background progressive crossfunctional experience broad range hr functions including hris state federal reporting project management client vendor relation management hr regulations employee relations hr policies procedures training candidate screening interviewing employee oversight highlights applaud colleague sap adp peoplesoft microsoft office aonhewitt hris systems experience hr shared services analyst september 2015 current company name city state provide customer support hris questions issues researching resolving simple complex policy transactional questions related use peoplesoft hris hr administrative policies practices assist addressing resolving inquiries employees managers andor internal hrbps provide tier 1 2 support employees managers hrbps receive audit complete requests mass changes reorganizations peoplesoft perform periodic audits data entered hr systems establish guideline setting standard reports complete hr transactional payroll administrative activities needed suggest methods update simplify enhance processes procedures technologies based upon customer feedback receive audit complete requests data corrections using correction mode peoplesoft support execute user acceptance testing system updates enhancements peoplesoft conduct data audits ensure data integrity fulfill general reporting requests maintain consistent service levels defined meet deadlines handle varying workloads high degree accuracy human resources representative january 2014 february 2015 company name city state daily support administration university benefits programs including communications vendors third party administrators maintenance staff compensation system market based job evaluation providing daily administration counseling hr staff university employees benefits compensation systems performing day day administration variety human resource function including unemployment forms review completion exit interviews file review interpreting university personnel policies procedures ensure equitable application providing training engaging outreach activities providing support wmu retirees related retiree benefits programs providing technical support hr representatives generalist benefitscompensation subject areas providing support backup role director human resources benefits compensation make policy procedure recommendations based best practices benefits managerhris specialist june 2012 january 2014 company name city state management colleges employee benefits programs human resources information system hris documentation hr processes procedures hris management provided excellent service faculty staff retirees ensuring compliance state federal employment benefits law oversee employee benefit enrollment process serve primary contact faculty staff retirees benefit related questions concerns work directly vendors resolve issues hr specialist december 2007 july 2011 company name city state managed annual open enrollment payrollrelated functions include frozen salary imputed income rates information eoi direct bill retirees loa supervised process worksheet confirmation statement fulfillment direct contact vendors annual ongoing enrollment created test plans conduct testing hr portal annual enrollment successfully maintained client research mailbox researched resolved complex client issues resolution maintained update process documentation client processes procedures updated maintained carrier files imports exports specialist november 2006 december 2007 company name city state processed short term disability payments administered leave absences including fmla client organizations responsible reporting metrics education bs business western michigan university city state business skills administrative adp backup benefits counseling client customer support documentation forms hris human resource human resources hr law director market microsoft office payroll peoplesoft personnel policies processes reporting researching research sap technical support,HR
sales associate summary assertive outgoing professional ability work independently handle simultaneous projects dependable worker skilled problem solving troubleshooting great customer service computer skills computer skills include microsoft officeinternet search engines complete medical terminology pharmacology verification inside sales department successfully managing multiple sales associates accurate efficient orders maintained filing inside sales office highlights selfdirected excellent communication skills resourceful time management invoice processing advanced clerical knowledge pleasant demeanor understands grammar experience sales associate 012005 012012 company name city state responsible booking appointments marketing plan providing solutions healthcare sales consultant 111996 102004 company name city state responsible booking appointments creating relationships clients delivering products healthcare market sales departmentdata entry 101992 071994 company name city state provided data entry invoicing quoting general sales reports multiple sales representatives filing sales department travel agent 081990 091992 company name city state responsible booking airline hotel car rental leisure education medical transcription 2013 athomeprofessions city usa associate arts 1985 st gregorys college city state usa executive secretary oklahoma state university city state usa,SALES
executive director professional experience executive director january 2009 current media enterprise alliance headroyce school instructor january 1974 january 2010 company name chairman january 2005 january 2010 fine arts dept headroyce school 11 members visual music drama dance director summer january 2003 january 2009 company name partnership hrs oakland unified school district program targets disadvantaged middle school students identified teachers principals bright motivated given academic arts technology training full scholarship basis sixweek summer session mentored monthly course year education ba communications public policy 1969 university california berkeley communications public policy bfa 1970 university california berkeleyfine arts mfa 1972 san francisco art institute uc berkeleysecondary teaching credential program 1973 interests 20062008 eobasmart moves community center sobrante district east oakland provides tutoring mentoring non violence training approximately 50 children daily basis project coordinator 20062008 renovation project coordinated project east bay community fund rebuilding together oakland temple sinai pulte construction headroyce school 20052007 destiny arts arts based organization uses dance martial arts violence prevention training supervised production promotional video fund raising worked destiny faculty part headroyce art technology institute summer 20052007 20052007 malawi youth project implements projects malawi africa involved fundraising installation water electrical systems amai chifundo orphanage blantyre malawi also provided funds equipment youth soccer organizations nationally malawi 1990 present rebuilding together oakland formerly christmas april rehabilitates homes low income elderly disabled citizens oakland well rehabilitation projects schools community centers house captain volunteer coordinator project organizer fundraiser conferencepanel facilitator 2005 arts equityeast bay youth access arts groups represented destiny arts east bay asian youth centerstreetside productions youthsoundsbay area video coalition oakland museum oakland fund arts organized panel east bay arts organizations talk youth access arts probono films video productions working high school students community nonprofits films used informational tool marketingfunding aid nonprofit organizationsvideo productions 200708 east oakland boxing associationsmart moves community center sobrante district east oakland provides tutoring mentoring non violence training approximately 50 children daily basis oakland ca 2006 george mark center treats terminally ill children san leandro ca 2005 destiny arts arts based organization uses dance martial arts violence prevention training oakland ca 2004 east bay college fund provides college scholarships disadvantaged youth east bay oakland ca 2003 international rescue committee helps refugees settle united states oaklandsan francisco ca 2002 oasis hepatitisc clinic oakland ca awards 20062008 finnie fellowship three year studytravel fellowship headroyce school study implement arts curriculum reflecting nonwestern cultures 2005 fellowship fund teachers study art culture aboriginal people australia maori people new zealand 1995 cyberart merging art technology arts education fellowship council basic education national endowment arts getty center art education implementation computer technology arts curriculum additional information volunteer work community organizations 20062008 eobasmart moves community center sobrante district east oakland provides tutoring mentoring non violence training approximately 50 children daily basis project coordinator 20062008 renovation project coordinated project east bay community fund rebuilding together oakland temple sinai pulte construction headroyce school 20052007 destiny arts arts based organization uses dance martial arts violence prevention training supervised production promotional video fund raising worked destiny faculty part headroyce art technology institute summer 20052007 20052007 malawi youth project implements projects malawi africa involved fundraising installation water electrical systems amai chifundo orphanage blantyre malawi also provided funds equipment youth soccer organizations nationally malawi 1990 present rebuilding together oakland formerly christmas april rehabilitates homes low income elderly disabled citizens oakland well rehabilitation projects schools community centers house captain volunteer coordinator project organizer fundraiser conferencepanel facilitator 2005 arts equityeast bay youth access arts groups represented destiny arts east bay asian youth centerstreetside productions youthsoundsbay area video coalition oakland museum oakland fund arts organized panel east bay arts organizations talk youth access arts probono films video productions working high school students community nonprofits films used informational tool marketingfunding aid nonprofit organizationsvideo productions 200708 east oakland boxing associationsmart moves community center sobrante district east oakland provides tutoring mentoring non violence training approximately 50 children daily basis oakland ca 2006 george mark center treats terminally ill children san leandro ca 2005 destiny arts arts based organization uses dance martial arts violence prevention training oakland ca 2004 east bay college fund provides college scholarships disadvantaged youth east bay oakland ca 2003 international rescue committee helps refugees settle united states oaklandsan francisco ca 2002 oasis hepatitisc clinic oakland ca awards 20062008 finnie fellowship three year studytravel fellowship headroyce school study implement arts curriculum reflecting nonwestern cultures 2005 fellowship fund teachers study art culture aboriginal people australia maori people new zealand 1995 cyberart merging art technology arts education fellowship council basic education national endowment arts getty center art education implementation computer technology arts curriculum skills academic arts enterprise teaching,ARTS
senior accountant summary capable accountant successful managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes insightful selfdirected seven years experience delivering quality employed critical thinking skills examine issues develop best practice solutions currently working towards becoming cpa experience senior accountant september 2014 current company name city state founded 2010 panda power funds private equity firm headquartered dallas texas ability develop acquire construct finance operate largescale natural gasfueled power generation facilities ppf raised 6 billion fund operates 6 power plants throughout united states ​ prepared financial statements different projects monthly quarterly basis prepared journal entries account analyses reconciliations internal reporting four day financial close reconciled subledger general ledger account balances assisting budget preparation preparing monthly budgetforecast variance analysis pl maintained reconciled fixed assets schedules assisted writing accounting policies key accounting processes assisted implementing epicor fixed assets module replace excel depreciation schedules directly responsible coordinating managing payroll 50 employees biweekly basis including resolving problems issues payroll manager adp project accountant april 2013 september 2014 company name city state prepare monthly draw report various projects brandywine liberty patriot monthly preparation budget forecasting provide support project management monthly variance analysis budget forecast prepare journal entries related prepaid expenses adjustments accruals intercompany transactions responsible booking reconciling inventory supplies payroll cash reconciliation align corporate operational initiatives supporting financial accounting documentation prepare reconcile monthly financial statements timely basis responsible projects accounts payable process resolve vendor request discrepancy matters assist month end closing year end close process adp payroll temple sherman om backup payroll specialist pgs staff accountant september 2010 march 2013 company name city state maintained full accounting records multiple range clients service wholesale retail industries computed taxes owed prepared tax returns ensuring compliance payment reporting tax requirements responsible preparing monthly financial statements 30 corporations handled responsibilities analyzing month end financial reports performed account reconciliations comprehensive knowledge general ledger assisted preparing irs forms 1120 1120s entered invoices managed accounts payable ensuring accuracy financial statements performed tasks posting checks tracking general ledger accounts posting journal entries prepared closing journal entries yearend ensured filing compliance sales franchise tax deadlines 50 clients analyzed prepared input payroll data ensured compliance applicable state federal wage hour laws prepared weekly monthly quarterly payroll reports including 941 940 twc w2w3 1099 resolved issues clients daily basis established relationships client personnel different levels administered online banking functions trained new staff various different functions education training master science accounting information management 2012 university texas dallas naveen jindal school management accounting information management gpa 3740 magna cum laude graduate bachelor science accounting information management 2010 accounting information management gpa 3840 magna cum laude graduate skills account reconciliations accounting software accounts payable bank reconciliations filing financial reports financial statement preparation financial statements forecasting general ledger general ledger accounts general ledger accounting month end closing quick books sales tax returns monthly variance analysis activities honors professional program accounting ymca beta alpha psi alpha kappa psi mu rho chapter additional information,ACCOUNTANT
senior compliance officer summary banking professional 85 years experience banking strong knowledge banking products services procedures especially kycamlcftofacglobal sanctionsfatca compliance sphere help company achieve goals mitigating risks skill highlights excellent verbal written communication skills strong interpersonal skills strong analytical research skills excellent team player strong leadership abilities team building skills dynamic selfmotivated creative resultoriented excellent organizational project management planning skills ability work well pressure adherence deadlines detailoriented multitask reliable responsible conscientious easygoing demonstrated initiative creativity problem solving fast learner eager selfimprovement computer skills proficiency personal computers pertinent mainframe systems software packages including ms office suite amlofac monitoring software languages english fluent russian native belarusian native french intermediate level delf b1 german basic knowledge professional experience company name march 2013 september 2015 senior compliance officer amlcft international sanctions compliance mainly ofac fincen european union majestys treasury hm treasury united nations others sanctions lists management downloading installing bank secrecy act usa patriot act us treasury aml guidelines ofac requirements suspicious activity reporting requirements knowledge kyceddpeps procedures using work accuity lexisnexis worldcompliance worldcheck dowjones amlcftkycsanctions compliance solutions aml risk assessment revising workwithclients risk processinganalyticsinvestigations amlcftkycsanctions screening alerts customer transaction level suspicious money laundering operations detection monitoring analysis reviewing alerts generated automated monitoring system sources surveillance account monitoring investigating highrisk accounts transactions effectively communicating obtaining information account officers order support conclusions customer activity reviews preparing narrative comments summarize results reviews support decisions regarding activity analyzed appropriate referring unusual suspicious activity requiring action supervisor suspicious activity reports sars writing ofac reporting analysis development automation amlcftkycsanctions compliance screening processesbusiness processes contacting foreign financial institutions business correspondence inquiriesinvestigations processing english russian amlcftkycsanctions training coursespresentationsconsultings bank staff duties special projects assigned company name july 2008 november 2012 senior specialist international payments department working swift system processing authorizing customers payment orders swift system payment investigations surveillance account monitoring investigating highrisk accounts transactions relationship management authorization rma processing foreign financial institutions processing authorizing customers payment orders biss belarusian interbank settlement system analogue us automated clearing house ach payment investigations familiarity federal reserve bank settlements fedwire clearing house interbank payment systems chips processing authorizing treasury deals letters credit lc tradefinancial operations foreign exchange transactions interbank deals others controlling banks correspondent account balances working obscure sums financial monitoring customers incoming outgoing payments working claims complaints reporting department head contacting foreign financial institutions business correspondence inquiriesinvestigations processing english russian duties assigned company name june 2007 june 2008 loan specialist retail banking loan department consulting customers banking products loans customers attracting detection client needs carrying negotiations customers promotion bank services selling additional services products undertaking due diligence relation clients analysis assessment customers creditworthiness preparation documents examination credit committee bank initiation process final approval control correctness completeness customers credit files formation working credit delays preparation reports working customers inquiries claims complaints company name september 2005 june 2007 personal bankerteller retail banking department internship externship consulting customers banking products customers attracting carrying negotiations customers promotion bank services selling additional services products processing shortterm longterm deposits cashier transactions services withdrawals recording money movements bank database preparation reports insurance services western union transfers currency exchange collection working customers inquiries claims complaints education international university mitso 2010 bachelors degree international economic relations management city belarus minsk state college services industry 2006 college degree banking finance city belarus,BANKING
sr leave administrative specialist professional summary hr coordinator brings 10 years developing efficient payroll benefits processes within corporate human resources settings adept learning new industry laws standards well incorporating relevant best practices new planning coordination skills benefits payroll coordination superb interpersonal skills detailoriented background checks time management exit interviews staff recruiting retention adp fluent english hris lawson work history sr leave administrative specialist 062013 current company name – city state extensive knowledge section 125 cafeteria plans fmla cobra erisa hipaa regulations responsible analyze coordinate fmla std ltd military personal leaves workers compensation makes determinations takes appropriate actionss based state federal regulations supervise benefits administration team ada administration compliance coordinate employees managers hr partners tpas resolve complex leave absence questions train management proper leave absence procedures review document leave absence process locations represent organization personnelrelated hearings investigations works closely safety manager employee relations managers implement preventative measures reduce wc claims also acts liaison team risk management communicating changesdevelopments tpas prepares reports statistics lost time absence trends human resources specialist 112012 062013 company name – city state conducted employment verifications investigations facilitated criminal background check process new hires managed aspects leave administration including employee notifications vendor management disability programs health benefits acted liaison employees insurance carriers resolve problems clarify benefits shadowed employees determine accurate description duties skills required position handled understaffing disputes terminating employees administering disciplinary procedures benefits administrator 052012 112012 company name – city state responsible directing planning daytoday operations group benefit programs group health dental vision longterm disability workers compensation life insurance supplemental insurances health savings plan 401k plan retirement plan investigated new benefit programs improve existing programs supervise monitor benefit administration ensured invoices vendors prepared submitted accurately accounting coordinated annual open enrollment leave absence consultant 022012 052012 company name – city state coordinated administration disability leave programs advised employees eligibility provisions matters related disability leave programs consulted advise employees managers occasionally hr managers eligibility provisions matters related disability leave assisted preparation maintenance employee leave communications recommended new andor improved benefit plan processes andor costsaving measures senior benefits analyst 052011 112011 company name – city state provided innovative solutions evolve benefit offering strategy delivered annual financial plan reporting inclusive return investment roi metrics measures demographic plan analytics analyzed evaluate present proposed business initiatives andor issues develop recommendations solutions support business translated customer needs effective valuable solutions communicate solutions business ensured effective efficient operations plans provided communication training support stakeholders managed vendor partners ensure best class products programs service ensured compliance local state federal regulations corporate human resources coordinator 102006 052011 company name – city state maintained human resources records recording new hires transfers terminations changes job classifications merit increases tracking leave time administered counseled employees leaves absence fmla stdltd workers compensation include documentation reporting pay communication employeemanager liaison tpa managing cobra enrollments assisted preparation employee separation notices related documentation provide communication training support stakeholders organized administered various special projects human resource department policies new hire booklets compiling data audits handled tuition reimbursement approval immigration process using everify program conducted exit interviews human resources benefit representative 102003 102006 company name – city state managed daily entries new hires status changes terminations health benefits welfare benefits resolved escalated health benefit issues derived human resources service center conducted monthly audits carriers invoices resolving discrepancies liaison tpa managing cobra enrollments managed hiring enrollment orientation staff members physicians fellows residents nurses conducted new hire orientation annual enrollment benefits team education master science current penn state university city state human resources employment relations bs human resources management 12 2012 capella university human resources management certifications fmla specialist certification hr certification september 2014 affiliations benefits compensation certification cornell university november 2006 affiliations society human resource management shrm ceb human resources network skills accounting ada adp benefits benefits administration clarify directing documentation employee relations financial hiring hris human resource human resources hr insurance lawson managing works peoplesoft personnel policies processes recording reporting risk management safety sap statistics strategy vendor management vision,DIGITAL-MEDIA
graduate engineer summary intellectually curious resourceful great interpersonal skills ability communicate effectively levels within organization experience 032014 current graduate engineer company name city state developed conceptual plans two intersections near jersey shore university medical center based traffic data geometric constraints roadway design standards employed knowledge microstation inroads excel vba efficiently complete miscellaneous tasks including producing reports creating visual displays generating automated text descriptions applied vehicle turning software autoturn analyze intersection design geometric layout various projects member highway design team i295 direct connection contract 3 project developed grading complex pavement widening sections revised vertical horizontal alignments meet njdot standards modeled highway sections using cad microstation design software inroads generated plan cross sections coordinated quantity effort across multiple disciplines highway electrical drainage utilities i295 direct connection contract 3 used inhouse excel vba program collect organize quantity data devised additional vba macros optimize initial setup printing quantity calculation sheets designed horizontal vertical alignments superelevation constraints guide rail i280 ramp 2p bridge deck replacement project worked multiple roadway resurfacing maintenance projects identified critical asbuilt information present plans developed ada compliant grading geometric layout pedestrian facilities 072012 082012 summer aviation intern company name city state assisted port authoritys manager structural integrity presented summaries engineering reports pa technical nontechnical staff compiled organized safety priority repair data numerous inspection reports inspected bridge components alongside members port authoritys engineering division created details repair longitudinal cracking along roadway remediation cracked catch basin well cost estimates gathered information tenant employees relocated generated cubicle plan new tenant building education present master science civil engineering new jersey institute technology city state civil engineering october 2013 bachelor science civil engineering rutgers university city state civil engineering 3740 achieved passing score feeit exam relevant courses intro transportation transportation planning transportation capstone interests programming reading creative writing rock climbing languages fluent spanish skills ada cad css design software eit excel vba html inspection layout macros excel powerpoint word microstation producing python safety fluent spanish transportation utilities vba visual displays additional information interests programming reading creative writing rock climbing,AVIATION
svp business banking executive profile executive banker experience facets banking growth strategy retail commercial operations business development sales marketing entrepreneurial spirit macrolevel thinker proven track record structuring negotiating sound creditworthy business building strong teams able meet companywide financial goals professional experience july 2015 current company name city state svp business banking aub founded 2006 diverse group los angelesbased entrepreneurs whose vision included serving banking needs small mediumsized businesses metropolitan los angeles surrounds directly responsible banks business banking group 55 million production pl budget cre ci asset based lending sba manage banks private banking highnetworth clientele portfolio totaling 75 million supervise credit administration process bbg level quickly assess financial package highly complex contains numerous sources cash flow responsible strategic sales plan marketing hiring staff oversee training monitor team performance instill maintain integrity business development process present monthly sales forecast reporting directly board directors manager five commercial cre ci sba branches staff six business development officers advance banks image community representative foster environment accountability excellence collaboration fiscal responsibility january 2012 july 2015 company name city state svp administrationoperatingfinance pan american bank opened doors 1964 mission serving underserved underbanked consumers small businesses bank cdfi mdi minority owned well sba certified successfully merged negotiated banks merger finance thrift via reverse stock split acquisition successfully raised 64 million cra via equity capital spa stock purchase agreement july 2014 led banks cost restructuring decreasing headcount 29 selling two three branches netting 11 million capital proceeds saving bank 637 thousand annually led banks business development sba certification program affording 92 million loan growth responsible banks community outreach programs marketing sales strategy cut vendor costs 97 thousand first sixty days employment eliminatingnegotiating contracts developed key community 501c3 partnerships affording 11 million loan growth managed banks community reinvestment objectives technical assistance understanding credit implemented banks new alll methodology affording 125 thousand provision 2013 versus combined 24 million provision 2012 2011 bank recognized profit first time six years 404k 1q2013 responsible reporting quarterly alm board member auditcompliancealm committee led contract negotiations jack henry banks core system affording bank 129 thousand savings adding new technology mobile banking online banking check 21 yellow hammer cognos led managed banks 2013 budget presented board directors july 2007 december 2011 company name city state president primavera capital provides consulting services middlemarket companies requiring corporate finance advisory access capital debt restructuring effective business plans toltec financial consumer retail finance company lending consumer segment securedunsecured category developed new market b2b generating sales 750k first four months successfully developed wholesale market segmentation strategy led increase monthly sales 125k created working capital kpis client led company savings 323k one year responsible annual operating plan aop execution companywide financial goals successfully hired trained staff set quarterly sales goals bilingual business environment responsible monthly pl forecast sales goals monthly presentations board directors charge analyzing market conditions developing marketing strategies recommending changes board directors order maximize profit packaged negotiated terms conditions 500k line credit unbankable client promoted companys services discussed market trends public speaking engagements effectively structured vendorpartnership agreements order grow revenue market share responsible obtaining state regulatory licensing california finance lenders law developed consumer programs marketing material english spanish established key relationships sba financial institutions financial support technical assistance february 2006 july 2007 company name city state evp business developmentemerging markets community bank ventures privately held professional service firm national presence serves new existing community banks community bank ventures consults regulatory process new bank formation strategic planning recruitment senior management ipos second offerings mergers acquisitions project management market analysis responsible cbvs business development de novo banks negotiated akey partnership broker dealer execute cbv offering transactions assisted raising 48 million capital formation two de novo banks delivered weekly presentations key community business leaders high networth investors developed annual budgets operational analytics aspects accounting audit working big 4 firm march 2004 february 2006 company name city state consultant dlc consulting employs 150 consultants big 4 cpas mbas tier one schools hands financial experience within fortune 1000 companies clients provided project execution capabilities financial planning analysis financial systems implementation process documentation redesign well project management saved 7 million negotiating foreign exchange currency rates fortune 500 hightech company executing key pro forma cash flow analysis involving various monthly average currency rates spearheaded longterm incentive program fortune 500 hightech company ltip implemented 2004 effectively measure senior executives performance toward yearend results improved client contractual agreement process company investors allowing senior management make faster efficient business decisions wrote clients sec filings 10k 10q 8k including mda fortune 500 company february 2003 march 2004 company name city state financial analyst pbg pepsi bottling group worlds largest manufacturer seller distributor pepsicola beverages pbg generates 105 billion annual sales 65000 employees operates united states canada greece mexico russia spain turkey december 2001 february 2003 company name city state finance manager compass aerospace supplier manufacturer commercial military aircraft delivering precision machine parts revenues 135m 775 employees worldwide education 2003 pepperdine university graziadio school business management city state business administration 1994 california state university san bernardino city state bachelor arts business economics 2013 pepperdine university graziadio school business management city state private capital markets languages speak write spanish fluently professional affiliations chairman board ramonas mexican food company july 2014 current member california bankers cba state government relations committee september 2014 board member march 20112012 big brother big sister tustin ca executive council elected june 2006 thru 2010 serve pepperdine university alumni leadership council skills accounting banking budgets business development business plans capital markets cash flow analysis cognos consulting contract negotiations corporate finance credit debt equity financing essbase finance financial planning analysis foreign exchange hyperion jd edwards lotus 123 market analysis marketing strategies marketing sales mergers acquisitions access excel microsoft office applications oracle project management public speaking recruitment sales strategic planning,BANKING
director business development summary specializing sales related business global account management new business development provide proven resultsbased relationshipbuilding skills dynamic sales organization combine entrepreneurial drive businessmanagement skills propel gains revenue market share profit performance employ extensive international experience indepth knowledge aerospace defense computing industrial telecom markets cultivate excellent relationships existing customers new prospects highlights new business development pricing proposal development p l management customer relationship management strategic planning exceptional customer service skills key account management contract negotiations management npijdmodm financials budgeting forecasting experience director business development december 2007 august 2014 company name city state generated several new accounts implementing effective networking marketing strategies increasing sales 120m maintaining targeted profit metrics developed innovative business plans expand vertical products offerings implemented account plans assure jdmodm computing business positioning company 100m new market growth developed global account strategy key aerospace defense accounts global account manager managed key computing storage accounts resulting revenue increase 120m 480m exceeding 4 profitability targets developed worked multiple internal facilities assure customer service achieved key customer supplier year strategic partnership awards 2 consecutive years developed key strategies expand market share utilizing end end vertical integration solutions regional account manager december 2001 december 2007 company name city state developed several new accounts provided regional sales leadership system development group directed activity assure new customer development financial sales target achieved developed 5 new customers increased revenue 10m 350 annually significantly exceeded profitability targets achieved club 1 sales award recognized top 5 company sales representatives director sales july 1991 november 2001 company name city state developed initial sales strategy propel new revenue 20 year year growth rate interconnect systems solution divisions maintaining 8 profit targets directed north america sales staff developed annual operating support 10x increase new customer provide annual budget sales input maintain customer forecast planning service targets team leader pcb fab acquisition strategy quality manager may 1981 may 1991 company name city state managed quality assurance staff pcb interconnect products maintained budgets cost quality targets set statistical process control procedures quality assurance programs compliance telecom standards created initial vendor qualification process outsourcing printed circuit board product developed procurement quality strategy pcb outsourcing education bachelor science industrial education california university city state us california university california pennsylvania bachelor science industrial education certifications sales transformation certificate achievement crm training certification salesforcecom professional affiliations developed several new accounts provided regional sales leadership system development group directed activity assure new customer development financial sales target achieved developed 5 new customers increased revenue 10m 350 annually significantly exceeded profitability targets achieved club 1 sales award recognized top 5 company sales representatives skills sales pcb increase account manager new accounts budget sales sales staff budgets circuit board printed circuit printed circuit board process control procurement quality assurance quality manager statistical process control telecom accounts aerospace marketing business development business plans customer service increasing sales integration integrator market share marketing metrics networking odm receptionist retail sales sales solutions accounts award company sales regional sales sales award sales representatives system development account management budgeting contract negotiations crm customer relationship management finance financials sales forecasting sales inspection ipc key account new business development new product introduction npi pricing proposal development relationship management sales organization sales related salesforcecom san selling storage area network strategic planning strategy planning training,BUSINESS-DEVELOPMENT
carpenter summary carpenter foreman position effectively utilize expertise skills highlights thorough knowledge safety practices occupational hazards related construction work solid understanding supervising planning delegating performing tasks remarkable ability comprehend blueprints drawings sketches certified rigger signal person proficient welding cutting experienced equipment operator skid steer front end loader forklift aerial lift excavator crane roller bidwell possess knowledge ability use following forming systems aluminum gang form simons efco wood forms meva professional references experience 102015 current carpenter company name city state follow safety rules times housekeeping finish concrete grade straight edged treat equipment care keep tools clean erect scaffolding ladders assembling structures ground level hang ledgers overhang brackets decking plywood steel form slabs columns walls concrete pours make sure parts structures plumb square true work metric feet hundredths measurements read understand plans specifications 082015 102015 foreman company name city state complete company required regulatory documents dra jha weekly job site inspection sheet time sheets etc supervise mentor coach craft personnel direct work assigned crew meet daily schedule understand production schedule adjust daily work meet schedule perform onsite coordination manpower materials equipment request material needed scope work read understand interpret plans specifications required check work according specifications maintain high level safety adherence safety policies procedures craft personnel subcontractors present safety topics meeting required knowledge understanding prevailing wage rules ensures workers task fully qualified perform assigned duties coordinate subcontractors onsite maintains knowledge company values strategic plan perform additional assignments per managements direction 082014 082015 carpenter company name city state follow safety rules times housekeeping finish concrete grade straight edged treat equipment care keep tools clean erect scaffolding ladders assembling structures ground level hang ledgers overhang brackets decking plywood steel form slabs columns walls concrete pours make sure parts structures plumb square true work metric feet hundredths measurements read understand plans specifications education high school diploma byron high school city state associate degree rock valley college city state additional information 2 skills blueprints coach direction equipment operator forklift forms inspection materials mentor personnel policies read regulatory documents safety strategic supervising welding,CONSTRUCTION
sales professional summary experienced manager excellent client project management skills actionoriented strong ability communicate effectively technology executive business audiences analyst extensive experience microsoft office proficiencies include microsoft word microsoft outlook effectively multitask challenging situations meet critical deadlines im selfmotivated work well independently need little supervision core qualifications excellent comprehension retention skills work short deadlines pressure offering fresh perspective customer service needs computer technical literacy strong organization skills ability plan ahead always thorough job articulate persuasive present ideas public expert creative problem solving education professional placement customer needs assessment experience appointment scheduling contract negotiationreviewdrafting change management advertising business development marketing multitask management project management sales statement billings weekly payroll experience sales 022016 042016 company name city state sales firearms accessories developed tool track monitor personal sales opportunities deals progress finished contracts responsible implementing businessbuilding relationshipbuilding expectations uniquely assigned accounts customers took daily inbound calls keyentered orders faxes backorders credit memos assigned accounts clients consistently met exceeded department expectations productivity accuracy levels developed promotional programs optimize revenue levels coownermanager 022008 012016 company name city state palace pet grooming 40359 hwy 41 ste 4 oakhurst ca 93644 defined strategies business plans palace pet grooming directed strategic initiatives achieve strong business plan launched inspired husband wifes dream created business model still thriving day created sales strategies promote advertising offerings motivate larger deals completed strategic competitive analysis assessing strengths weaknesses competitors worked effectively heavily crossfunctional fast paced environment developed innovative product solutions grounded clear understanding customer needs spearheaded creation blogs social media content produced engaging online marketing campaigns led concept development organized sales operations resources correctional officer 012003 102009 company name city state maintain security within institution oversee health safety staff prisoners patrol inspect units yards buildings prisoners prisoner property clothing etc ensure welfare safety security maintain surveillance grounds foot vehicle perform inspections searches premises cells checking contraband compliance regulations conduct searches prisoners visitors observe prisoners directly indirectly visual audio video monitoring ensure physical safety prisoners staff public monitor radio transmissions staff order respond immediately calls security support needed provide escort security visitors comply enforce security procedures equipment supplies operate control room monitor gates cameras alarms video terminals enforce institutional rules standard operation procedures sop initiate segregation disciplinary procedures perform enforcement activities compliance department policies explain rules procedures facility individualgroup prisoners understand expectations consequences supervise prisoners maintain general order daily activities work assignments programming monitor inmate phones mail etc apply appropriate level force accordance policies ranging verbal warnings physical presence use soft hard restraints extreme cases deadly force maintain order discipline dormitories shops work details recreational activities report infractions rules handle unruly violent prisoners using minimum necessary force perform head counts prisoners confirm inmates identity conducting facility count compile data necessary written incident required reports stabilize provide backup emergency situations protection public staff prisoners situations aggressive behavior fights riots disruptive behavior escape attempts fires accidents medical emergencies education high school diploma general studies automotive technology 1991 yosemite high city state general studies automotive technology universal technical institute city state professional affiliations 19932007in past experience 10 years combined skill commercial truck driver everything local route work sanitation engineer construction material delivery long haul otr driver 19942004as well listed ten years paid call firefighter pcf madera county function one many things learned duties radio dispatch protocol accomplishments instrumental instituting new scheduling practice streamlined booking process results new scheduling procedure increased booking appointments booking 1 month booking every 4 6 weeks 1 2 years developed new advanced payment option clients prepay onto debit style card choose set amount funds option get percentage discount taken booking year cards reload anytime creative plan drastically increased predictability income variables skills event management promotion leader strong negotiation skills team building team leadership,SALES
technical designer summary special qualifications textile engineering knitting garment manufacturing textile printing finishing yarn fabric dyeing spinning weaving textile construction embroidery textile testing highlights cad photoshop illustrator accutrac technical packets garment construction fit computerized manual pattern making garment embellishment draping sewing fashion illustrations manual computerized merchandise line development trend color analysis understanding target customermarkets experience technical designer 012015 current company name city state created 65 complete development production technical packages including spec sheets 1 week developed pattern grade rules production sample garments accuracy coordinated 8 different manufacturing tasks led 30000 unites production supervised creation garments including fitting detailing adaptations sourced selected bought fabrics trims fastenings embellishments approved quality trims creates fit comments production communicates fit corrections overseas timely manner notified factories construction quality issues provides recommendations corrections negotiated customers suppliers oversee production provided input design sourcing teams regarding cost engineering collaborated designer merchandiser manager business partner ensure desired product achieved retaining production schedule saved 60000 units production coming effective solution design fault assistant designertechnical designer 062014 122014 company name city state vintage casual sportswear dresses sweaters created idea produce complete design hand using computeraided design cad created complete development production technical packages including spec sheets created inspirational presentation materials trend color product assortments provided research ideas reflect trends also reflect integrity aesthetics brand creating design boards color sketches fabric detail managed deadlines within developmentproduction calendar provided confirm gauges knit downs full fashion sweaters managed design meetings photoshoots meetings customers fabric agents seek creative solutions specing garmentstech pack executions assistant designertechnical designer 042013 042014 company name city state created tech packs line sheets import domestic styles managed track current styles software called accutrac applied illustrator photoshop proficiency create refine sketches updated boms catalog samples maintain textile pattern libraries supported design team key aspects design process creation adoption provided fit comments factories overseas china india provided accurate specs garment sourced fabric trims prepared design meetings includes preparation mood boards color boards fabric board design board technical drawings collecting samples assistant designer 072010 082012 company name city state casual sportswear dresses sweaters assisted designing types womens casual sportswear dresses sweaters education masters business administration united states university city state business administration organizational behavior data information systems management hr administration masters fashion design march 2014 fidmfashion institute design merchandising city state gpa cum laude fashion design cum laude pattern making garment construction computer aided designing technical drawing draping sewing bachelors engineering textile technology june 2010 rgpv university city state india gpa magna cum laude textile technology magna cum laude knitting garment construction fabric construction woven knits fabric printing finishing textile testing gimatex industries pvt ltd maharashtra india spinning weaving garment construction trained manufacturing yarn utilizing yarn fabricate fabric lastly utilizes fabric design garment paper technical textiles paper presents different type technical textiles manufacturing finishing end uses skills photo photoshop cad catalog color designing fashion drawing hr illustrator information systems materials meetings organizational design process quality research collecting samples trend type,DESIGNER
objective obtain position information technology personnel development computer science field help manage develop support projects individuals adjunct information technology instructor experience adjunct information technology instructor 012014 current company name city state taught courses concerning python visual basic c programming languages sat cit advisory board committee improve recruit students kctcs cit program information technology instructor school technology coordinator 112011 current company name city state responsible meeting educational needs high school studentsinstructed classes concerning certification cisco certification web design programming game design help desk taught programming courses concerning c python java javascript programming language well taught various web frameworks stc support staff cte unit meet staffs technological needs including lms support teacher technology training maintaining school website developed mobile applications student body meet district needs supervisor internally ran help desk support ticket maintenance department head technology troubleshooting staff geek squad agent 042007 092010 company name city state set tested configured networks desktops laptops printers coordinated hardware software repair processes outside vendors trained new employees effective diagnostic repair procedures analyzed software hardware network systems various transmission systems configured installed routers switches wireless controllers education master science computer information systems 2015 murray state university city state project management data analysis emphasis master arts education 2013 murray state university city state educational technology emphasis bachelor science education 2011 murray state university city state middle school science social studies emphasis gpa 369 information technology certifications comptia strata fundamentals microsoft technology associate network fundamentals microsoft technology associate windows os fundamentals microsoft technology associate software development microsoft technology associate web development skills google microsoft suite experience coursework classroom implementation familiar educational information technology fields experience project management educating teachers use technology classroom awards recognition volunteer work kentucky colonel award hchs curriculum committee vice chair cum laude murray state university may 2011,INFORMATION-TECHNOLOGY
fine apparel department manager summary results driven general manager strong interpersonal skills extensive luxury retail sales experience focused client development retention success excuses accomplishments increased gross revenues max mara northbrook 76 promoted store manager 12 months assistant manager position promoted assistant manager 6 months stylist position profitably sold sans pareil inc turned 2000 investment 18 million dollar business within 5 years inception experience 112013 current fine apparel department manager company name city state manage drive high volume multi vendor business achieve goals strategically plan business meet sales goals talent development provide leadership team building store sales staff driving sales service profitability provide team tools training company values core focus brand imaging retain motivate coach train elite sales team art clientèle motivate lead example standards excellence work tandem buying office meet business needs maximize opportunities market develop maintain strong vendor relations drive sales meet sales goals oversee merchandise opportunities set merchandise standards evaluate merchandise performance adjust meet business needs oversee selling process providing leadership motivation store team achieving sales volume goals establish maintain high performance service standards enhance customer experience actively seek input customers ensure consistent adherence service standards actively train develop coach team achieve goals modeling sales focused behaviors skills development utilizes available tools proactive managing performance ensuring store team clearly understand roles focused achieving goals oversee stylists development empower sales force achieve selling goals product knowledge coaching performance feedback attract retain key associates becomingmaintaining employer choice local market constant pursuit top talent surrounding market optimize staffing opportunities 012011 102013 general manager company name city state consecutively increased business 16 year one 10 year two training developing sales staff art client outreach retainment developed implemented standardized process client development performance growth increasing client retention established maintain strong rapport community increase brand awareness train maintain standards excellence set brand provide leadership team building store associates driving sales high caliber service profitability provide store team tools coaching required meet brand filter service standards focus sales profitability establish maintain customer focused standards set work pace deliver store goals provide vision motivation achieve goal groom succession empower excel create maintain high performance team environment attract retain key associates local market 012010 012011 assistant manager company name city state partnership management increase ytd sales 16 managed successfully groomed stylist art client outreach resulting double digit growth oversee selling process providing leadership motivation store management team associates achieving sales volume goals establish maintains high performance service standards enhance customer experience actively seek input customers ensure consistent adherence service standards actively train develop coaches team achieve goals modeling sales focused behaviors skills development utilizes available tools manage evaluate performance ensuring store team clearly understand roles focused achieving goals develop retain direct reports ensuring readiness increased responsibility providing bench internal talent fill open positions oversee stylist development empower sales force achieve selling goals product knowledge coaching performance feedback maintain knowledge top talent market place proactive recruitment fill open positions 062009 012010 stylist company name city state developed maintained strong client book increased store revenue 12 6 months ydt maintained developed loyal clients exponentially increased client spend developed maintained strong relationship management team members demonstrated strong operational skills managing stock rotations transfers inventory top sales person maxmara northbrook promoted key holder 2 months 061992 032007 owner designer wholesaler high end childrens apparel company name city state turned 2000 investment 18 million dollar business within 5 years inception concurrently operated 2 retail locations manufacturing facility successfully maintained developed loyal client following exponential growth designed produced wholesaled private label collection margins 70 higher managed staff 48 hired trained staff meet business needs developed maintained strong vendor relations recognized introduced new designers market recruited maintained loyal highly motivated staff turnover 10 less developed maintained strong ties community partnering charity activities sold business profitably 2007 education bachelor arts graphic arts business loyola university city state minor businessjewelry design fluent english spanish skills microsoft excel word power point trend analysis ability quickly adapt changing markets established track record customer focused sales growth ability deliver results goals build effective motivated teams foster teamwork demonstrate sound business judgment 20 years related management experience business acumen building effective teams customer focus developing direct reports others drive results interpersonal savvy managing measuring work managing vision purpose motivating others problem solving ability asses people consistently striving excellence,APPAREL
budget analystresearch administrator core qualifications additional skills proficient microsoft office 2010 2013 including excel powerpoint word access outlook sharepoint 2010 2013 business intelligence systems knowledge federal acquisition regulations far cost accounting standards cas outstanding verbal written communication skills highly analytical critical thinking problem solving skills goal oriented ability work teams flexible work hours ability travel accomplishments toyota research institute north america employee year tarrant county college deans list 3 semesters outstanding verbal written communication skills dyncorp international two spot awards project performance experience january 2009 current company name proficient development cost schedules estimates responsible schedule management baseline changes develop basis estimates boe cost types new work accountable analyzing historical data applying analytic techniques forecast overall resources required create far compliant project estimates change orders logcap iv afghanistan kuwait udairi task orders analyze incurred cost data revised estimates usg negotiations participate negotiations usg evaluate prepare provide responses rfis proposals estimates ability prepare estimate documentation packages usg auditnegotiations realtime analysis process improvement internal document control processes implemented maintained reports senior leadership streamlined creation modification publication administrative policies ensure departmental estimate records complete far compliant provide technical guidance ensure transfer knowledge streamlined older processes procedures reduce full time equivalence ftes v13 system administrator oracle database customization database fulfill project requirements ad hoc reporting using infomaker 105 various departments develop implemented maintained pcm user groups security rights developed implemented training process new hires database migration tailored individual end user groups developed report designed analyze monitor day day contractual directions customer validated manufacturer specifications equipment materials utilized fedlog webflis parts research performed pricing cost savings analysis part record database records management developed implemented training plan new employees budget analystresearch administrator january 2007 january 2009 company name active project contract negotiation well management managed 20m annual research budget analyzed required labor material equipment resources ability prepare estimates multiple research projects developed maintained annual capital strategic long term budgets supporting 3 departments 12 research teams developed sops internal project tracking processes tracked status 200 research projects proposal completion streamlined monthly quarterly annual progress reports milestones toyota motor company database secure blackboard system created database produce monthly quarterly annual progress budget reports transmit directly tmc secure blackboard system developed databases tool room inventory control digital reference library consultant january 2005 january 2007 marketing finance contracted develop curricula education provider participating primary secondary schools nationwide developed client tracking database local architectural firm created maintained financial software client records pmgroup financial services provider created marketing collateral small businesses independent consultants developed marketing advertising campaign graphics company provided marketing consultation clinical trials research organization public relations marketing manager january 2002 january 2005 company name compiled sales reports monthly quarterly annual basis designed marketing sales business systems resulted sales increase 125 designed administered sales inventory database product sales analysis project lead development virtual training center transportation safety created advertising collateral publication education mba 2006 university phoenix mba university phoenix2006 32 gpa bs business management university phoenix bs business management university phoenix 36 gpa certifications pmp cas skills database basis inventory advertising marketing training document control accountable audit change orders documentation pmo process improvement proposals realtime marketing sales increase product sales public relations sales sales analysis sales sales increase sales reports transportation safety virtual learning virtual training budget budgets contract negotiation databases inventory control progress sops tool room clinical trials finance financial services marketing collateral infomaker new hires oracle pcm security cost savings analysis pricing records management access accounting audits business intelligence cost accounting evms excel federal acquisition federal acquisition regulations government contract microsoft access microsoft office microsoft office 2010 microsoft sharepoint ms access ms office office 2010 outlook pmp powerpoint problem solving scheduling share point sharepoint six sigma sixsigma word mba business management,PUBLIC-RELATIONS
accountant ii accomplishments military training certificate 2005 pnc conversation deep dive savings investment training 2012 operational soundness training 2013 employee month november pnc bank 2011 employee quarter pnc bank 2011 retail banking achievement award 2012 nmls nationwide mortgage licensing system 2013 supervision supervised team two staff members professional summary detailoriented accountant 5 years effectively maintaining accurate accounting information largescale financial organizations skills superior attention detail invoice coding familiarity quickbooks expert selfmotivated professional strong communication skills accounting operations professional cash flow analysis data trending knowledge advanced bookkeeping skills work history accountant ii 022017 current company name – city state responsible preparing posting entries daily posting packet verifies balances system originated interfaces posts nonsystem generated transactions prepared sources system originated interfaces refers credit union owned system well external systems shared branching atm transaction networks monitor flow credit union transactions various supporting systems general ledger daily identifies resolves errors omissions irregularities provide accurate records tfcu service organizations calculates posts month end yearend accruals needed responsible maintaining fixed assets prepaid subledger accounts prepares budget variance reports various departments assigned works department manager preparation annual budget responds inquiries manager regarding budgeted actual expenses prepares analyses requested manager departments manages accounts payable function including employeevolunteer reimbursement processing incoming invoices cost center coding approval appropriate party input system check preparation mailing identifies vendors requiring irs form 1099 prepares form transmittal manages corporate visa accounts managers volunteers including ordering canceling cards processing corporate visa accounts payment resolving discrepancies along finance department staff processes outgoing incoming wires verifies wires required documentation works branch staff ensure incoming wires posted resolve issues responsible assisting preparation financial statements accountant 062015 022017 company name – city state 40hrs coordinate supervise employees within accounts payable interacting internal customers external suppliers monitoring controls oversee employee business expense processing multiple business units leading projects system testing implementation communicate accounting policies practices procedures department managers vendors internal customers ensure compliance maintains knowledge credit union processes affect general ledger including share drafts ach wire transfers atm federal reserve credit cards responsible reconciliation clearing accounts including vault transfer us bond clearing cashier check clearing among stock ownership responsible preparing month end posting entries responsible assisting preparation financial statements prepare verified processed maintained variety order reconciliation functions use office automated systems input data generate reports conduct investigations respond inquiries maintains records vendors accounts payable including 1099s corporate visa accounts accountant 082013 062015 company name – city state 40hrs perform variety support duties related accounting function within credit union assisting accounting team maintaining financial statistical accounting records accounts payable processing posting general ledger entries reconciling general ledger accounts assigned miscellaneous filingscanning checks invoices branch daily work prepare daily cash flow examined analyzed accounting record financial statements ach wires financial reports assess accuracy completeness conformation reporting procedural standards responsible supervised two accounting clerks staff scheduling shifts assigning responsibilities answering questions solving problems helping complex transactions sensitive member relations issues concerns articulate policies procedures members department staff maintains files including filing general ledger journal vouchers account payable documentation miscellaneous fillings print daily account payable checks inserts checks invoices envelopes mailing verifies posts details business transactions funds received disbursed totals accounts using calculator computer responsible ensuring staff adequately trained phases jobs informed regarding credit union products services effectively research track resolve properly refer accounting documentation problems discrepancies maintains regular contact departments obtain convey information andor correct transactions order cash federal reserve branches atms timely manner financial service representative backup supervisor 012011 082013 company name – city 40hrs provided customers prompt accurate courteous professional banking service identified referred sales opportunities relationship bankers products services utilized several mediums phone emails help customers assisted customers opening closing accounts answered resolved problems within authority accepted processed loan applications conduct loan interviews assisted members financial transactions involving paying receiving cash negotiable instruments maintained proper cash levels branch responsible cash shipments main office branch processed commercial deposits balanced vault daily responsible equipment maintenance assisted staff balancing problems random spot check staff ensure cash levels within predetermined branch limits education bachelor science degree finance may 2010 university maryland state finance skills accounting accounting system accounts payable accruals articulate atm banking budget business intelligence calculator cash flow cashier closing credit documentation equipment maintenance filing finance financial financial reports financial statements preparation financial statements fixed assets funds general ledger general ledger accounts ledger mailing access excel microsoft office office powerpoint microsoft word works networks peoplesoft policies processes coding receiving reconciling maintains files reporting research sales scanning scheduling phone yearend,ACCOUNTANT
cad designer skills catia v5 solidworks inventor proe wildfire 4 creo 20 gdt production floor support design manufacturability supplier support professional experience april 2013 current company name city state cad designer team member engine peripheral group 3d design creation 2d drawings using creo 20 process engineering change notices teamcenter pdm jd edwards software create complex models engine intakes exhausts style covers etc using surfacing hose routings engine fluid systems assembly prints prototype build support completed one week advanced surfacing training september 2007 march 2013 city state oshkosh defense senior designer team member armor survivability group 3d design creation 2d drawings using catia v5 pro engineer wildfire creo process engineering change notices smarteam pdm jd edwards software utilized gdt carried tolerance stack ups complex weldments assemblies utilized catia kinematics work bench create prove various mechanical assemblies four bar linkages automotive latches control cables worked extensively matv fmtv truck program proposals worked two person design team design fmtv truck cab shell designed numerous aftermarket armor kits production fielded military trucks extensive experience supporting prototype builds helping production floor launch new products surface modeling stamped sheet metal parts plastic parts 3d modeling large assemblies complete trucks june 2006 august 2007 company name city state project engineertechnical customer service representative responsible cradle grave design aftermarket oem motorcycle accessories specialized sheet metal tubing products 3d design using solidworks inventor 2d drawings using solidworks autocad inventor responsible hand fabrication prototype parts using shop production machines responsible design fabrication production tooling fixtures responsible finish requirements parts polishing chrome powder coating etc managed production employees prototype production stages projects traveled trade shows receive feedback products assist sales staff february 2006 may 2006 company name city state payroll auditor analyze fix payroll errors chicago public school district use various computer databases education training 2005 mount mercy college city state usa bachelor science mathematics mathematics 2003 college dupage city state usa associate science skills 3d design 3dmodeling assembly autocad automotive cables catia databases jd edwards market mechanical modeling payroll pdm proe pro engineer process engineering proposals sales shell solidworks trade shows,DESIGNER
online coaching personal training summary professional fitnesswellness coach strong consultative sales background high level expertise online nutrition coaching personal training behavior coaching dynamic speaker presenter writer delivering impactful motivational presentations extensive knowledge nutrition exercise anatomy physiology skills selling coaching motivating presenting writing customer relations fitness training professional speaking radio seminars tv organizing tech social media savvy microsoft office wordpress facebook twitter instagram experience online coaching personal training 012011 current company name city clients access broad range services online inperson personal training nutrition programming weight loss consultations exercise analysis fitbyraphael onestop total solution fitness weightloss overall healthy lifestyle solution focused health coaching based readiness change assessment establish trust rapport clients collaborative coaching proactive communication use empathy consistency followthrough highlevel communication unlimited support email phone skype resulting high levels compliance successful outcomes successful results motivational interviewing cognitive behavioral strategies shift mindset improve self efficacy daily accountability using online food journaling privately produced fully instructional exercise video library authored two successful ebooks power healing fitness nutrition 8weeks lasting weight loss home gym edition chief fitness pro 072002 012011 company name city state online fitness expert personal trainer ediets online member community designed online personalized fitness programs help members achieve weight loss physical transformation goals achieved outstanding results coaching 95 testimonials used national tv commercial campaigns including multiple 100pound weight loss testimonials developed produced led ediets best body boot camp workout dvd unique online 6week coaching component program growth 40 inception weight loss 817 pounds per member served primary pr representative news releases fitness related inquiries across multiple media outlets tv radio print authored compelling weekly fitness articles attracting 500000 1 million hits produced directed 300 exercise videos use ediets website​ ​​ ​​ personal training 072000 current extensive onetoone personal training experience gyms personal training studios homes nutritional guidance support guide clients safe exercise taking account individualized physical limitations administer fitness assessments clients including body composition testing blood pressure treadmill tests design safe effective strength training cardiovascular flexibility programs based client goals regularly trained staff fitness industry updates coached personal trainers professional conduct awards ediets employee year recognized north american precis syndicate naps extraordinary achievement media relations world natural bodybuilding federation wnbf professional status drugfree bodybuilder education training ba communications southern connecticut state university certified personal trainer american council exercise ace t72735,FITNESS
information technology coordinator professional summary highly talented accomplished paralegal extensive experience investigative online legal research 5 years experience working legal field knowledgeable aspects case preparation representation previous court experience familiar filings petitions case management interviewing excellent research documentation reporting abilities outstanding communication presentation skills predisposed procedural methodological approaches problem solving analysis detail oriented demonstrated commitment excellent customer service core qualifications lexisnexis westlaw concordance casemap knowledge local state federal laws principles practices legal communication court proceduresprocesses resultsoriented clientfocused interview techniques methods word excel powerpoint access project experience information technology coordinator 012014 current company name city state worked across levels organization support corporate information officer cio senior leadership team enable cio senior leadership team effectively efficiently execute duties continuously managing maintaining appointment calendars documentation forecasted project plansmilestones communications derived initiatives commitments ongoing management functions single point contact spoc inhouse information technology operations assessment maintain client files vendor files deal sensitively confidential material general office management support business resiliency management program brm developing key principles scope documentation support communication employee engagement working crossfunctionally develop organize town halls functions gather analyze data understand assist improving business communication functions collect compile interpret data relates business critical vulnerabilities selfdirected detail oriented outstanding organizational skills coupled excellent task time management skills executive assistant contractor 012013 092013 company name city state key executive support person management coordination implementation operations quality department responsible interacting behalf several vice presidents elements department foster productive relationships among key executives organized managed executed initial followup communications travel facilities setup programs program participants oversaw management vice presidents calendar relieved managerial detail including limited scheduling rescheduling prioritizing needed onboarded separate employees governed computer hardware software computer peripheral equipment procurement ensured set employee hardware legal administrative supervisor 102006 072012 company name city state coordinated support function law school division chicago office supervised temporary staff performed administrative personnel related activities monitored workflow supervised oriented new employees ensured efficiency work processes supported vice president sales director sales several attorneys within law school organization assisted projects needed established work priorities supervised motivated evaluated work assigned staff prepared reports regarding workflow management business operations within office performed timekeeping administrative functions coordinated completion timely performance appraisals conducted research organized data generated reports prepared correspondence documents presentations attorneys senior management responsible coordination client meetings developed tracking system ensure timely appropriate scheduling created meeting materials including spreadsheets handouts executive summaries ensured successful followup action items resulting meetings education 2014 college lake county city state cftc computer forensics technician certification computer forensics 2014 college lake county city state cfac computer forensics analyst certification computer forensics 2013 college lake county city state certificate completion paralegal studies legal approved american bar association 2008 strayer university state bachelor science computer information systems infosec computer information systems emphasis infosec graduated summa cum laude certificate completion cisco studies training cisco ccna ccnasecurity ccnavoice microtrain lombard il – 2012 – 2013 encase ftk certification candiate training encase ftk certification – 2016 professional affiliations member illinois paralegal association member national federation paralegal association member cook county bar association member lake county bar association skills executive legal support business analysis strong communication skills business operations detail oriented documentation time management information technology technical support leadership legal terminology managerial experience meeting organizational skills advanced problemsolving skills paralegal performance appraisals personnel presentations processes procurement project management lrw westlaw lexisnexis,INFORMATION-TECHNOLOGY
yoga instructor summary creative warm professional exceptional people skills strong ability build relationships dedicated supporter team driven accomplish team individual goals possess qualities required building strong satisfied employee base highlights enthusiastic warm engaging problem solver accountable networking relationship building teaching presentation negotiation love community offer education master teaching 2010 heritage university city state k8 endorsement bachelor arts law justice 1996 central washington university city state major law justiceparalegal studies minor psychology experience yoga instructor aug 2012 current company name city state teach movement principles yoga guide students variety postures promote physical mental spiritual wellness demonstrate relaxation breathing techniques first grade teacher aug 2010 current company name city state manage classroom 2027 students daily plan implement lessons based common core standards utilize variety instructional strategies incorporate student learning styles differentiate lessons accordingly maintain utilize student data variety programs assess learning modify lessons create meaningful authentic education collaborate team members staff create implement curriculum based common core standards communicate student progress parentsguardians fitness wellness coordinator feb 2009 dec 2009 company name city state developed facilitated diversified fitness programs campus wide wrote monthly fitness nutrition newsletter instructed variety daily fitness classes fitness instructor oct 2007 dec 2010 company name city state developed facilitated fun safe effective group exercise programs senior citizens site stimulate mind body motivated students strive physical wellness accommodating diverse fitness levels special needs work history police services specialist ii jan 1997 mar 2004 company name city state skills communication customer service computer proficient needs assessment organization research writingediting,FITNESS
consultant career overview 6 years experience manufacturing distributions environments including 4 years oracle manufacturing distributions applications implemented 5 full cycle oracle implementation projects experienced customizing developing configuring oracle applications modules supply chain manufacturing implemented oracle edi sales order entry warehouse operations customer designed custom interfaces plm tools communicate oracle item master experience requirements gathering gap analysis business process redesign mapping testing user training documentation activities processes test scripts client interaction sound communication skills result oriented open learning new technologies experience working pressure fast pace team leader team player well traveled posses clear definitive understanding regional business ethics culture decorum maintain harmonious balance skills applications r12 11i modules inventory inv bill materials bom work process wip engineering eng order management om purchasing po oracle edi gateway shipping execution system administration material requirement planning mrp iprocurement qualityqa approval management ame oracle endeca toolslanguage toad data load visio sql sql developer ms office suite work experience consultant 022016 current company name city state worked solution design setup inventory work process qa purchasing order management per client requirements suggested business process changes implemented oracle edi sales order entry booking acknowledgment customer orders received third party systems implemented oracle esignatures erecords maintain quality data books every manufactured assembly reducing gaps saving costs designed documented executed scm modules 3 implementations north american region resolved functional issues related oracle manufacturing distribution implementation prepared training documents assisted user training wip om po modules worked data conversion strategy legacy systems oracle ebusiness suite r12 consultant 082013 012016 company name city state implemented oracle supply chain modules major oil gas manufacturing company australia canada china romania uk part global roll oracle simplified overhaul repair process implementing custom solution reduces users time system well resulting organized shop floor implemented oracle edi sales order pick release shipping transactions based information received third party systems warehouse worked data conversion issues legacy systems oracle developed custom reports customer facing documents well internal documentation enhanced custom interface plm toolepims oracle documented setups customizations training manuals trained users different regions world supply chain modules cmro implemented oracle endeca worked client demos various customers developed best business process blueprint suits clients multi industry business studying business process vertical student partner 082010 072013 company name city state brought awareness latest microsofts technologies 5000 students faculty increased number developers microsoft store collaborating various universities developer groups designed lazy chef windows store app launch windows 8 pitched windows app idea got meet present steve balmer ceo microsoft manager 032011 082013 company name city state built startup scratch making revenue 2 million rupees year trained 10000 participants streams robotics embedded systems application development worked orient blackswan making textbook students various universities presentation skills accomplishments leadership served manager robotics startup training 10000 participants represented india youth ambassador seoul south korea operational management implemented one kind esignature process quality documentation large scale manufacturing reducing costs gaps process generating mm business impact transitioned large group developers consumers microsofts products platform microsoft student partner 3 years education training 2013 andhra university college engineering city state india bachelor technology instrumentation engineering 34 gpa started national service scheme active member personal information place birth vijayanagaram india date birth 14th may 1992 present residence houston texas sex male status single hobbies international travel hiking mountaineering languages english telugu hindi,CONSULTANT
consultant summary media planner media buyer roles handled adverstising industry total work experience 4 years excellent knowledge media agency analytical tools like tam television audience measurement irs indian readership survey tgi target group index google analytics excellent knowledge microsoft excel powerpoint outlook project visio used tools work place academic front prudently basic working knowledge sql structured query language core java html sap mm module worked operating systems like windows 7 windows vista windows xp apple os x strong interpersonal skills leadership skills listening skills quick learner team player delightful enlightening experience working top clients fmcg automobile retail ecommerce etc attended several conferences training programs seniors highest qualification mba international business dual specialization marketing finance currently pursuing masters management information systems us looking forward switch industry marketing technological field focused database side preferebly highlights java web technologies html css databases mysql database tools sql analytical data retrieving tools google analytics tam tgi ram irs operating systems windows 7 windows vista windows xp apple os x accomplishments project title hospital database management system course database design implementation problem lack centralized database system paper records management lack communication functional department solution design hospital management system build database sql summary project related relational database system identifying departments hospital unit whole designing stage er schema formulated implementing stage database built popular rdbms called mysql tools used mysql project title accounts receivable application ara course system analysis design problem company working old legacy ibm mainframe system costly ad inefficient solution mainframe distributed environment setup summary new project proposed build accounts receivable application ara distributed unlike rigid costly ibm mainframe system distributed ara would using j2ee platform platform independent java environment java platform building implementing web based enterprise application likewise disseminated framework give flexibility scalability cost efficiency methodology generating system request feasibility analysis use cases sequence class package diagrams gui samples tools suggestedused ms visio ms project 2010 java jdk business objects mysql red hat linux web logic project title erp implementation regional electrical utility company course enterprise resourse planning erp problem company functional units communicating effectively hence overall efficieny falling solution erp system make company integrated across functions summary regional electric utility company planning implement erp systems organization make robust integrated methodology functional units organization marketing hr finance supply chain organizational structure needs identified funcational inter business processes needed identifiied database needs integrated accordingly tools suggested sap sd mm fi hr modules experience 032014 072014 consultant company name company event management company focused sports fitness field based bangalore main client google role plan events consult company marketing related processes job responsibilities managing clients event planning budget design implement event plans monitor control event plans consult advertising marketing activities manage reports presentations send weekly monthly updates attend pitch meetings presentations 042013 112013 account manager company name manage clients advertising budget presenting competition scenario media perspective suggesting appropriate media mix successfully implementing plan post evaluation media plan implemented job responsibilities division work among team member according brief prepare work flow report assigning responsibilties witn deadline competition analysis target audience profiling according campaign need seeking approval first cut pre media plan client regular team meetings client meetings generating mis reports weekly updates new client pitching maintaining great relationship media vendors clients post evaluation campaign lessons learned company name group role media buyer 122011 042013 company name manage clients budget negotiate cost approved media plan big media properties vendors get savings client job responsibilities division work among team member according brief prepare work flow report assigning responsibilties witn deadline investment profiling media mix responsible first cut media plan rates planning presenting new media investment oppurtunities clients finalising rates media plan provide savings report client new client pitching maintaining great relationship media vendors clients post evaluation campaign lessons learned company name mudra role 062010 122011 media planner manage clients advertising budget presenting competition scenario media perspective suggesting appropriate media mix successfully implementing plan post evaluation media plan job responsibilities competition analysis target audience profiling according campaign need seeking approval first cut pre media plan client generating mis reports weekly updates maintaining great relationship media vendors clients post evaluation campaign lessons learned education degree mba international business mis management information systems national university gpa gpa 104 international business gpa 104 mis management information systems gitam university gpa gpa 64 gpa 64 hobbies singing socializing working travelling skills advertising apple budget css client clients databases database event planning event management google analytics html java managing marketing media plan meetings windows 7 windows windows xp mis mysql new media operating systems os presenting presentations processes ram singing sql vista,CONSULTANT
instructorwriter experience instructorwriter february 2013 current company name city state conducted student training administering maintenance instruction airframe systems associated uh60 al helicopter combination subjects include construction mission capabilities contemporary operational environment shop flight line safety hazardous material program common precision tools hardware safety devices ground support equipment aircraft ground handling troubleshooting functional users manual army maintenance management systemaviation da pam 738751 unit level logistics systemaviation landing gear electrical fuel systems main rotor system tail rotor drive systems power plant hydraulics flight controls utility systems inspections corrosion army aviation maintenance tc 3047 preparation shipment quality assurance flight regulations administered performance evaluations airframe systems associated uh60 al helicopter combination subjects include construction mission capabilities contemporary operational environment shop flight line safety hazardous material program common precision tools hardware safety devices ground support equipment aircraft ground handling troubleshooting functional users manual army maintenance management systemaviation da pam 738751 unit level logistics systemaviation landing gear electrical fuel systems main rotor system tail rotor drive systems power plant hydraulics flight controls utility systems inspections corrosion army aviation maintenance tc 3047 preparation shipment quality assurance flight regulations prepared reviewed lesson plans course materials references training aids briefings slides presentations airframe systems associated uh60 al helicopter combination subjects include construction mission capabilities contemporary operational environment shop flight line safety hazardous material program common precision tools hardware safety devices ground support equipment aircraft ground handling troubleshooting functional users manual army maintenance management systemaviation da pam 738751 unit level logistics systemaviation landing gear electrical fuel systems main rotor system tail rotor drive systems power plant hydraulics flight controls utility systems inspections corrosion army aviation maintenance tc 3047 preparation shipment quality assurance flight regulations supervisor jonathan hoesley 7578785350 okay contact supervisor yes maintenance supervisor july 2011 november 2012 company name city state managed coordinated maintenanceproduction activities 30 subordinates supervised provided technical guidance maintenance personnel performing uh60 al aircraft subsystem maintenance evaluated maintenance operations facilities compliance directives technical manuals work standards safety procedures operational policies demonstrated continuous effort improve operations decrease cycle time streamline work processes technical inspector august 2010 june 2011 company name city state inspected monitored observed evaluated maintenance operations ensure compliance latest version maintenance manuals ensure documentation thoroughly accurately researched accomplished reported deficiencies recommended corrective actions ensured established standard procedures observed conducting ground tests preflight daily scheduled unscheduled special conditional inspections well safetyrelated matters coordinated efforts enhance safety accident prevention safety standdown programs procedure interpretations responsible overall operation inspection department final authority releasing airframes engines appliances component parts quality assurance evaluator june 2007 june 2010 company name city state served quality assurance evaluator qae aviation center logistics command involving aviation maintenance contract supported aviation training brigade atb commanders mission train army aviators acting liaison atb maintenance contractor coordinated logistical requirements monitors contractor performance coordinated atb contractor resolve difficulty encountered maintenance techniques work accomplishment technical compliance directives support requirements allowed within contract specifications implemented contracting officer representatives cor quality assurance plan performing quality assurance plan performing quality assurance inspections quality assurance evaluation surveillance plan qaesp evaluations contractor performed aircraft maintenance repair aircraft availability inspection aai support organizational intermediate maintenance aircraft types assigned uh60 blackhawk 3 years supervisor bill hensley 3342550717 okay contact supervisor yes education technical occupational certificate 3 2009 north central institute city state united states ga101 generalairframe job related training instructor certification uh60 al helicopters 15 may 2013 cadre training coursectc 08 march 2013 uh60 helicopter course 21 march 2014 uh60 al helicopter repairers course 02 october 1998 fundamentals systems acquisition management acq101 section 308 01 november 2007 risk management clm017 21 march 2008 production quality manufacturing fundamentals pqm101 section 302 18 march 2008 personal information indicates professional reference skills streamline army hardware ctc documentation functional hydraulics instruction instructor logistics materials monitors organizational personnel policies presentations processes quality quality assurance risk management safety supervisor technical manuals troubleshooting additional information indicates professional reference,AVIATION
account director summary dedicated professional experience necessary food beverage excellent guest service seeking deliver great service great food maintaining financial responsibility core standards operation highlights certified executive chef certification nutrition certified human resource management supervision american culinary federation member certification professional cooking theories graduate culinary academy south dakota experience company name city state account director 062013 current responsible entire food service operation maintaining good client relations company duties include account director meeting exceeding budgetary requirements company meeting clients needs lined contracted agreement maintaining sanitation state regulations responsible employee hr management unit level assist company district training management team members budgetary compliance proper ordering procedures ensure maximum profit margins reached assist support area catering functions needed company name city state executive chef 092012 052013 responsible culinary operations food beverage director high end retirement community primarily responsible production including site catering including venues several hundreds guests supervised team 32 ensure employees maintained sanitation guidelines ensure efficient safe sanitary food production preparation presentation duties also include menu development inventory control purchasing cost control projects training sanitation personnel management include hiring counseling coaching developing company name city state executive sous chef 052010 092012 assisted culinary operations executive chef largest hospital memphis area primarily responsible production café patient servicealso high volume doctors lounge supervise team 20 ensure employees adhere haccp joint commission sanitation guidelines ensure efficient safe sanitary food production preparation presentation duties also include assisting menu development inventory ordering purchasing food cost control projects training sanitation personnel management include hiring counseling coaching developing company name city state sous chef 092007 052010 assisted hospital catering menu development implementation assisted training cooks insuring employees adhere haccp joint commission sanitation guidelines ensure efficient safe sanitary food production preparation presentation duties also include assisting menu development inventory ordering purchasing food cost controls training sanitation company name city state line chef 012006 preparation menu items fine dining restaurant convention center located near cascade mountains assisted fabrication creation lunch dinner entreesas well assisting chef catered functions banquet hall responsible creation homemade soups well executed weekly menu changes participated weekly learning sessions executive chef expand knowledge local farm table cuisine including wine pairing company name city state line chef 012005 opened setup kitchen daily operation preparation menu items including creation various soups lunchtime specials prepped necessary items dinner late night menus trained new employees station proper service performance executed menu items lunch dinner well maintained overall sanitation service line company name city state line chef 012004 assisted grand opening demonstrated cooking methods fine dinning model fluent sanitation kitchen safety complete set breakdown entire kitchen prepped foods needed following service company name city state sous chef 012003 hired intern line chef sous chef three months became primary leader culinary operation absence executive chef responsible instructing culinary staff daily operations including station assignment facilitation pre shift meetings direct liaison kitchen operation management team front house members maintain inventory daily production food oversee operation insuring quality control proper sanitation haccp guidelines extensive knowledge recipes sops assist creative development weekly specials meals guest special dietary needs company name city state line chef 012002 worked line chef culinary school responsible evening preparation entrees restocking service line following dinner service company name city state line chef 072002 assisted new ownership implementing upscale dinning program well build foundation catering events preparation menu items including creation various soups lunchtime specials prepped necessary items dinner late night menus trained new employees station proper service performance executed menu items lunch dinner well maintain overall sanitation service line company name city state line chef prep chef 012000 012002 assisted grand opening restaurant promoted assistant kitchen manager within four months knowledge kitchen stations functionality demonstrated cooking methods fluent sanitation kitchen safety complete set breakdown entire kitchen prepped foods needed following services skills coaching cooking cost control counseling clients client relations creative development hiring hr human resources management instructing inventory inventory control director meetings personnel management profit purchasing quality control safety sop supervision education diploma culinary arts 1 2003 culinary academy south dakota city state culinary arts,CHEF
sales consultant professional summary customer followup ensured customers satisfied company products services purchase followup calls sales consistently generated additional revenue skilled sales techniques motivated sales professional offering 6 years progressive retail experience highly result oriented energetic unsurpassed interpersonal communication strengths skilled sales associate 6 year track record success maintained professional calm demeanor pressure thrive high volume environments knowledge composure interpersonal abilities keys success retail sales professional versed product placement merchandising extensive experience inventory management shipment processing punctual retail sales professional focused exceeding expectations building customer loyalty flexible schedule strong mathematical aptitude enthusiastic outgoing fashionsavvy sales associate proficient building positive relationships new existing customers offering superior customer service retail sales associate 6 years retail industry areas expertise include sales customer relations inventory management skills career overview dedicated customer service representative motivated maintain customer satisfaction contribute company success resultsdriven customer services representative proved ability establish rapport clients highly enthusiastic customer service representative 4 years client interface experience best parts jobs worked amazing feeling closing big sale making customer feel comfortable confident core strengths inventory control customer service top sales performer strategic sales conflict resolution credit card processing creative problem solver consistently meets sales goals credit card transactions retail sales computer literate natural leader skilled problem solver motivated team player stocking shipment processing personable employee relations merchandising understanding product knowledge contract preparation multitasking strength customer service focus active listening skills customeroriented flexible schedule professional demeanor high energy relationship building interpersonal skills upselling techniques merchandising pos systems knowledge work history sales consultant company name – city state left better opportunity zimmer brothers identified prospects needs developed appropriate responses along information products services would suitable 012005 012008 sales consultant company name – city state worked hard high end jewelry store absolutely found dream job studied gia 6 certifications like diamond essentials diamond diamond grading diamond lab class gem essentials also ags certified sales associate went back past december 9 days sold 25000 full time would 100000 sales month passionate career looking bigger company family owned sold rolex watches hearts fire diamonds lazare kaplan diamonds plus much higher end jewelry described products customers accurately explained details care merchandise recommended selected helped locate obtain outofstock product based customer requests worked team member performing cashier duties product assistance cleaning providing excellent customer service assisted customers person via telephone communicated vendors regarding back order availability future inventory special orders generated sales inventory reports excel data variety sources maintaining 100 accuracy rate interacted customers retail buyers followup shipping statuses expedited orders also came events clients far special showcase colored diamonds important love value company clients love business came back december 2011 holiday season floral helper company name – city state sabellicos greenhouses flower shop worked assistant flower shop cut clean flowers cleaned buckets delivered floral sales use dove pos computer system also little floral design familiar greens fillers worked garden roses sweetheart spray rio long stem short stem also worked aster eucalyptus bells ireland also worked carnations mini carns chrysanthemum family mums spider mumspomponspeoniesdendrobiumsfreeshiassnap dragons gerber daisies kale hydrangeslilys stargazers pink orientalasiaticwhite oriental orchids de pollinated worked couple weddings familiar funeral work casket covers oasis hearts cross cones grave blankets 022015 112017 sales associate company name – city state take extra time whenever work simon g alawand vahan cheri dori dia dori pandora charles garneir also charles krypell insurance appraisals fair market appraisals owner checks gives value estimate weights stone identifications color claritys also take care constant contact gone 80295 less year also introduced charles krypell jewelry line lot thought owner took advice brought line case displaying pick advertising sales reporting inventory everything goes along full responsibility line also take time inspect jewelry customers ask clean whichbrings us lot money repairs love job passion 112016 current sales associate company name – city state prepared merchandise sales floor directed individuals merchandise locations suggested accessories complementary purchases accepted processed returns wrote negotiated finalized sales contracts kept work areas clean neat times alerted customers upcoming sales events promotions shared best practices sales customer service team members help improve stores efficiency used time efficiently serving customers including folding clothes cleaning fitting rooms resolved customer complaints professional manner prioritizing customer satisfaction verified customers received receipts purchases followed merchandising guidelines present visually appealing displays mentored new sales associates contribute stores positive culture fostered positive work environment consistently treating employees customers respect consideration communicated clear expectations goals team member cultivated customerfocused shopping environment greeting responding customers friendly manner recognized rewarded outstanding work performance cultivate positive collaborative customer service culture worked management team implement proper division responsibilities strategically scheduled team members maintain optimal staffing levels times supervised directed merchandise shipment processing actively pursued personal learning development opportunities answered customer telephone calls promptly appropriate manner determined customer needs asking relevant questions listening actively responses maintained established merchandising standards including window sales floor promotional displays preserved perfect attendance record 8 months education 2004 high school high school diploma john jay skills advertising sales ask cashier closing color excellent communication conflict resolution creative problem solver credit clientele client clients client relations customer satisfaction customer services excellent customer service customer service database inspect insurance inventory inventory control managing market excel money pick pos fast learner rapport repairs reporting retail sales shipping strategic telephone phone visual displays gia education diamond essentials certification graduate diamond certification diamond grading lab certification diamond diamond grading certification colored stone essentials certification,SALES
research molecularresearch microbiologistresearch ecologist research associate professional summary fully credentialed lpn experience providing compassionate care hospital environment experienced lpn licensed az strong clinical people skills core qualifications wound care expertise clinical training wound cleaningcare ability strong medical ethic strong clinical judgment advanced cardiac life support acls certification cprbls certified drug administration trained talent obtainingcharting vital signs problem resolution ability enthusiastic caregiver patientfamily focused practiced sterilization techniques aed certification abides infection control standards accomplished colostomy care patient positioning understanding experience july 2012 july 2015 company name city state research molecularresearch microbiologistresearch ecologist research associate inspected tested measured materials products installations spec analyzed interpreted blueprints data manuals determine precise specifications recommended corrective actions minimize rate product defects weighed raw data reviewed parts history organized results prior quality analysis analyzed manufacturing data functional design expected quality results handled measured mixed chemicals following prescribed methods testing requirements implemented testing highly available cots applications windows linux environments led crossfunctional team evaluations production metrics test results documented filed maintained proper inspection records quality assurance documents conducted material inspections incoming aircraft collaborated health specialists civic groups determine community health needs availability services develop goals meeting needs identified analyzed public health data develop relevant programs policies drafted revised reports articles background papers wrote cdc reports effective prevention intervention initiatives adopted agency conducted experiments achieve research goals created technical research documents environmental impact reports analyzed environmental conditions affecting plants animals demonstrated individual team laboratory tests developed effective working relations groups individuals agencies public created data using wet lab molecular techniques designed directed experiments using multiple wet lab molecular techniques directed several molecular cloning projects july 2012 april 2013 company name city state caregiver observed documented patient status reported patient complaints case manager read recorded temperature pulse respiration completed submitted clinical documentation accordance agency guidelines collected urine fecal samples assisted adequate nutrition fluid intake directed patients prescribed range motion exercises use braces artificial limbs facilitated games activities engage clients positioned residents comfort prevent skin pressure problems assisted transferring residents wheelchairs adaptive equipment tended patients chronic illnesses charted daily information residents mood changes mobility activity eating percentages daily inputs outputs recognized reported abnormalities andor changes patients health status nursing staff documented resident records daily flow sheets assisted adls provided patients families emotional support exhibited compassionate care communication regard issues death dying sensitive needs geriatric patients promoted continuity care accurately completely communicating caregivers status patients care provided promoted personal coworker safety maintained clean orderly wellstocked environment july 2009 march 2012 company name city state department manager delivered excellent customer service greeting assisting customer addressed customer inquiries resolved complaints opened new store location assisted recruiting training new staff stocked restocked inventory shipments received reorganized sales floor meet company demands directed supervised employees engaged sales inventorytaking reconciling cash receipts wrote order supply requests replenish merchandise trained staff deliver outstanding customer service addressed corrected sales staff communication issues tactful effective manner contributed merchandising ideas team sale meetings opened closed store including counting cash opening closing cash registers creating staff assignments placed special merchandise orders customers shared product knowledge customers making personal recommendations demonstrated customers come first serving sense urgency worked team member provide highest level service customers maintained friendly professional customer interactions verified allmerchandising standards maintained daily basis april 2003 june 2009 company name city state service director examined vehicles determine extent damage malfunctions communicated customers regarding vehicle issues potential repairs maintained 95 customer service satisfaction rating organized work records filed reports reviewed work 20 auto mechanics guided mechanics decisions concerning repair replacement parts created training manuals targeted resolving even difficult customer issues developed implemented monitored programs maximize customer satisfaction interviewed hired trained new quality customer service representatives provided detailed monthly departmental reports updates senior management addressed negative customer feedback immediately provided high level product leadership support representatives clients effectively communicated team members maintain clearly defined expectations effectively managed departmental expenses stay within allocated budget resolved customer questions issues complaints developed implemented policies procedures process improvement initiatives improve retention rates increase customer satisfaction recommended changes existing methods increase accuracy efficiency responsiveness customer service department generated distributed daily reports order acknowledgments appropriate personnel served mentor junior team members initiated program standardized employee training led increase customer satisfaction 12 effectively controlled release proprietary confidential information general client lists reviewed provided comments adequacy documents took necessary steps cure deficiencies prepared correspondence accounting financial documents analysis education 2015 brownmackie college city state usa lpn certificate 35 gpa coursework nursing 2001 phoenix college city state usa emtb certificate 37 gpa coursework emtb professional affiliations board member camp verde chamber commerce personal information longterm goals involve growing company continue learn take additional responsibilities contribute much value certifications licensed lpn emtb publications hippa diabetes type 2 skills cash handling shipping receiving professional friendly careful active listener multitasking computer hand power tools community service habitat humanity toys tots toy collection,AGRICULTURE
home healthcare technician summary certified nursing assistant 3 years work fastpaced environment handling confidential paperwork administering medication providing quality patient carehardworking skilled wound care mobility assistance charting highly flexible willing work shifts e xperience serving chronically ill patients including assisting daily living activities household tasks patient highly compassionate home health care hospice care settings established record reliability creating positive rapport patients family staff currently certified national health association six years experience physically disabled client monitored vital signs assisted feeding bathinggrooming positioning range motion exercises looking permant care position health care facility stay give time skills skills clinical training strong medical ethic enthusiastic caregiver extensive medical terminology knowledge practiced inpatient outpatient caregiver patientfamilyfocused blood withdrawal certification abides infection control standards flow sheet charting skillfulness cprbls certified talent obtainingcharting vital signs patient positioning understanding qualified specimen collectionprocessing abides infection control standards aed certification problem resolution ability medical assisting specialist quality control procedures strong organizational skills active listening skills courteous demeanor​ energetic work attitude ​ inventory control familiarity adaptive team player resultsoriented selfdirected excellent communication skills computersavvy strong problem solver resourceful hipaa compliance trained grooming bathing assistance valid al drivers license medical terminology knowledge calm levelheaded duress accomplishments clinical skills monitored patients respiration activity blood pressure blood glucose levels response medical administration properly bathing dressing assisting patients daily living routines get alone people well kinds situations keep good notes things done come concerns patient might need get answers experience september 2015 company name city state home healthcare technician currently working full time home health patient care technician looking position medical center office setting currently offer benefits paid holidays paid vacation would like full time position benefits package april 2015 may 2015 company name professional experience certified nursing assistant home health care hospice care experience proven record reliabitity strong ability establish rapport patients family staff also certified phlebotomy ekg cpr march 1998 july 2002 company name city state admitting clerk emergency room clerk loved job carraway people needed someone understood problems judge interacted patient nurses doctors also families patients families recieving worst news lives getting wonderful news celebrate morn lean moment february 1989 march 1993 company name city state certified nursing assistant cared residents ages helping daily activities bathing dressing oral care excerise cleaned room changed bed linens dusted put things away would read help anything needed help education training 2015 jeremiahs hope academy city state united states patient care tech ekg tech phlebotomy tech program taught patient care technician phlebotomy ekg bls cpr well inall classes clinicals also taught extensive medical technology also teaching heathcare inportant everyones daily lives wallace state community ccllege city state united states paralegalisum graduate husband parents got sick stop school take care parents realized wasnted go back medical field could make difference 1993 dora high school wallace community college city state united states ged general studies general studies went dora high school 1978 return took ged achieved 1993 skills patientfocused care compassionate trustworthy caregiver detailoriented effectively interacts patients families charting record keeping medical terminology time management wound care,HEALTHCARE
vp finance executive profile ambitious chief executive officer creates strategic alliances organization leaders effectively align support key business initiatives builds retains high performance teams hiring developing motivating skilled professionals skill highlights small business development project management leadershipcommunication skills selfmotivated product development product line expansion business operations organization business operations organization core accomplishments increased sales number rolling revamped social media marketing initiative increased annual revenue amount amount number years grew business number employees number employees number years garnered number excellent performance reviews testimonials clients professional experience vp finance 012014 current company name city state direct accounting finance administrative functions newly formed hospitality management company currently overseeing 8 hotels delegate aspect monthly forecasting budget planning 16m annual revenues facilitate tax credits related incentives new hotel development mixeduse developers assist president company build experienced hospitality executive team relationship exclusive brands hilton marriott starwood hotels establish new relationships experienced personnel efficiency increase revenue 20 per hotel propose feasibility report alter strategic initiatives assist newly acquire assets distressed assets reduce average payable liability 12m annually analyzing exceptions procuretopay payment process managing partner 062012 122013 company name city state managed departments newly 5m built hotel lake texoma established business strategy ramp period optimize revenue 90 initial projections achieved 1m 76 revenue first fiscal based initial projection tier 3 market hired trained 15 new employees daytoday 247 operation managed payroll maximize profitability developed new relationship local business chamber commerce city officials help promote tourism within area established strategic rate levels accommodate different business segments corporate leisure walkins executed market plan create awareness within 30 miles radius reach casino visitors nearby city improved guest satisfaction scores meet brand standard achieve 3 star rating aaa vp finance controller 052010 102012 company name city state direct accounting financial planning analysis information technology risk management functions 250m privatelyheld quick service franchise restaurant enterprise 200 stores utilized financial tools accounting procedures understand business improvements resulting new cash management increasing revenue 27 reallocation support resources eliminated company liability 65 using gaap freeing cash flow invest infrastructure brand implemented new cloud base technology platform reduce technology cost 75 new vendor partnership defined wich business model roi profit maximization ensure franchisee setup success proposed new strategies ideas increase sales facilitate extra growth company allowing international expansion plans director business operations 042005 122009 company name city state managed operational activities single hotel location established pricing strategy gave competitive advantage competitors increasing portfolio revenue 31 span 3 years decreased operating expenses 17 using resources efficiently eliminating nonresourceful positions staff expanded sales marketing efforts reach greater demand market place reached 997 customer satisfaction rating providing additional amenities services hotel achieved 95 average occupancy annually 3 consecutive years education mba project engineering business management university dallas city state bachelor science finance accounting information management university texas dallas city state skills accounting administrative budget planning business strategy cash flow cash management competitive customer satisfaction finance financial financial planning analysis forecasting information technology marketing market enterprise payroll personnel pricing profit quick risk management sales strategy strategic tax,FINANCE
director accomplishments cxa 2061 citrix xenapp 65 basic administration security essentials spiceworks 101 foundations lab introduction sql military ua army ukraine senior sergeant experience director august 2015 current company name city state formulate deploy longterm strategic plans acquiring enabling efficient cost effective information processing communication technologies manage department operational strategic planning including business requirements project planning organizing negotiating allocation resources operational management necessary reengineer applications support ensure aligns business processes tactical planning strategic vision define communicate project milestones service level agreements resource allocation executive team department leads support staff end users develop review budgets department divisions ensure comply stated goals guidelines objectives review performance systems determine operating costs productivity levels upgrade requirements benchmark analyze report make recommendations improvement infrastructure systems develop bid requirements hardware software upgrades reviews submitted bids compliance stated requirements makes appropriate award authorize oversee deployment monitoring maintenance development support hardware software based department needs develop business case justifications costbenefit analyses spending initiatives direct research potential technology solutions implementations support new initiatives opportunities procurement efforts oversee provision end user services including help desk technical support services develop implement policies procedures including architecture security disaster recovery standards purchasing service provision oversee negotiation administration vendor outsourcer service agreements business application specialist august 2013 august 2015 company name city state support major components distributed business applications pivotal crm sage mas100200 movetrack emc crystal reporting scribe salesforce paas improve standards techniques used provide security clientserver environment diagram components tier clientserver environment disaster recovery create maintain product training documentation conduct technology application training assessments ensure staff preparation provide field application support respond technical inquiries coordinate project team resources timely delivery implementation support tasks investigate options ways improve products services lead tech application implementation development testing enhancements conduct data analysis mapping extraction conversion migration performance monitoring analysis bottleneck detection microsoft sql databases information technology specialist february 2011 august 2013 company name city state completive experience vmware vsphere environment install configure manage provide expertise support citrix infrastructure xenapp access gateway netscaler perform support administrative tasks pertaining enduser environment manage backups restores using emc avamar arkeia backup solution adjust dhcp dns internet protocol settings access network internet deploy support microsoft exchange 20072010 office365 administer installation support enterprise hardware software applications maintain network firewalls windowslinux serverscomputer system security ensure optimal performance train users proper use hardware software respond resolve technical issues timely matter administrate maintain mitel 5000 ip pbx multitech faxfinder faxing system maintain “ howto ” documentation resolving network phone mobile issues oversee multifunction printercopier configurations network connectivity utilize help desk management tools create resolve enduser support tickets information technology specialist october 2010 january 2011 company name city state information technology specialist experience imaging machines using norton ghost macrium reflect acronis fog clonezilla handson resolution desktop level including installing configuring upgrading software systems applications utilize microsoft management console administrate computers user accounts define security policies user computers compliance adhere “ best practices administrating user password controls management upgrade standalone servers roles domain controllers using active directory tools manage active directory based user security group membership accounts maintain campuswide intranet lan wifi hardware organize physical cabling computer server rooms infrastructure provide policies procedures training information scholars staff develop document maintain hardware inventory processes 2 campuses network assistant february 2010 july 2010 company name city state workstudy assess network performance set observe network system recommends upgrades improvements support development technical standards application uses resolve network problems offer technical assistance users general manager july 2004 january 2006 company name city state trained coordinated 25 office personnel provided supervision supported motivated employees organized maintenance features inventory control ordered necessary materials formulated daily sales reports participated development company advertisement education associate applied science network administration 2010 hennepin technical college city state network administration ndash applied science aas gpa gpa 37140 gpa 37140 business management 2006 security essentials certificatebuchach university business management city ukraine bachelor science elementary teacher 1999 zaporizhzhya pedagogical college city ukraine skills active directory dhcp dns wins gpo backups budgeting citrix xenapp vmware hyper v dynamic crm dynamic gp erp crystal data analysis databases disaster recovery documentation financial management firewalls imaging inventory controllan wan linux microsoft exchange office365 office microsoft sql windows migration negotiating enterprise network pbx printer processes procurement improve products project planning project management purchasing reporting research sage sales reports servers strategic plans strategic planning supervision technical support cloud azure,INFORMATION-TECHNOLOGY
nc air guard health services manager career overview highly skilled attentive individual seeking position provides opportunities professional growth development extremely motivated individual provide prompt friendly professional service times leadership team building skill highlights logical analytical thinking written oral communication customer service oriented problem solving motivated self starter critical creative thinking 4 years medical technician background technology background data processing functions qualifications certified computer technician extremely customer service oriented highly reliable technician flexible work schedule security clearance technology background certified electronic health records specialist certified medical supply technician professional experience march 2013 current nc air guard health services manager salary 3826488 performs directs patient management functions interprets communications directives publications coordinates release information functions prepares health record copies abstracts coordinates release information functions prepares files safe guards transfers retires health records maintains patient locator suspense files prepares codes transmits clinical record cover sheets transcribes daily information onto charts transcribes physicians orders prepares requests diagnostic tests consultations referrals performs functions admit discharge transfer patients compiles information prepares reports graphs charts bed occupancy staffing dental health medical care civilian sources professional activities prepares interprets communications directives publications prepares patientrelated correspondence special orders patient assignment reassignment aeromedical evacuation performs procedures network referrals provides claims assistance counseling beneficiaries performs manages resource management functions prepares financial statements subsistence stock records compiles information subsistence accounting prepares statistical reports performs market analysis businesscase analysis coordinates third party collection tpc activities prepares necessary reports assists manpower surveys developing manpower standards identifies manpower standard exceptions deviations screens medical records gather data medical audits analyzes workload cost data necessary validate manpower requirements develops adjustments projections support clinical mission changes february 2013 august 2013 nc air guard computer technician 3826488 performs clientlevel information technology support functions manages hardware software performs configuration management troubleshooting removes replaces components peripherals restore system operation installs configures software operating systems applications provides service endusers operation restoration configuration information systems reports security incidents executes corrective security procedures performs clientlevel voice network functions manages hardware software performs configuration management include adds moves changes troubleshooting plans schedules implements installation maintenance functions associated voice systems removes replaces telephone instruments reports security incidents executes corrective security procedures performs clientlevel personal wireless communication systems pwcs functions manages hardware software controlled cryptographic items cci performs configuration management troubleshooting plans schedules implements installation maintenance functions associated pwcs removes replaces components peripherals restore system operation reports security incidents executes corrective security procedures reports spectrum interference incidents company name june 2009 may 2012 healthcare supply specialist 32000 operates supervises base medical equipment management office nonmedical material support validates coordinates equipment requests monitors expense investment equipment fund programs ensures inuse equipment asset inventories accomplished necessary corrective actions documentation taken provides monitors nonmedical supply equipment support inspects reviews evaluates medical materiel support conducts periodic internal inspections medical materiel compliance policies procedures directives analyzes reports records takes necessary corrective action ensures effective support provided customers visits supported activities performs medical materiel functions establishes ensures timely efficient management excess materiel equipment receives inspects incoming supplies equipment applies special handling procedures controlled medical items gases precious metals dangerous hazardous materials refrigerated frozen materials provides maintains medical kits sets delivers supplies equipment supported activities education university mount olive 2014 bachelors science business health care management skills accounting businesscase charts hardware configuration management counseling client documentation financial statements graphs information systems information technology market analysis materials office monitors network operating systems peripherals policies publications staffing telephone troubleshooting,HEALTHCARE
horizontal construction engineer summary experience leadership well propagating tactical information operator heavy construction equipment offering extensive experience operating equipment mission retail professional excels fastpaced environments experience customer service merchandising pos systems cash handling ambitious student excellent research time management problem solving skills experience horizontal construction engineer 022016 092017 company name city state planned coordinated work modifications standard engineering techniques procedures criteria immediately communicated equipment issues supervisor maintained equipment good working order checking fluid levels greasing fueling machines operated heavy equipment including motor graders heavy loaders carryalls bulldozers backhoes roller scrapers tractors organized new hire security temporary paperwork prepared administered preventative maintenance work orders administrative operation tasks filing paperwork paperwork runner ect sales associatecashier 032015 082015 company name city state recommended selected helped locate obtain outofstock product based customer requests completed cleaning stocking organizing tasks assigned sales areas verified customers received receipts purchases trained served peer coach new sales associates priced merchandise took inventory supplies operated cash register cash check credit card transactions 100 accuracy completed point sale opening closing procedures including counting contents cash register handled customer relations issues gracious manner accordance company policies cleaned gaschemical spills appropriate store procedures sandwich artist sales associate 102013 092014 company name city state prepared variety foods according customers orders supervisors instructions following approved procedure assembled food orders maintaining appropriate portion control prepared specialty foods following specific methods required quick prep time maintained high standards customer service highvolume fastpaced operations well completing closing procedures skills administrative cash register closing coach sc credit customer relations customer service equipment operator fast filing inventory weapons nursing organizing policies pos quick restaurant operations sales supervisor team player,CONSTRUCTION
accountant summary accountant decade diverse professional experience including corporate small business accounting tax preparation accounting services dedicated reliable team member enjoys learning taking new challenges highlights accounts receivablepayable masters degree general ledger accounting sales tax reporting gaap knowledge period end close team oriented tax preparation financial statement preparation high attention detail microsoft office programs proficient microsoft windows operating systems experienced accounting bookkeeping erp programs experience company name august 2011 current accountant city state responsible consistent accurate timely period end close calculate process analyze journal entries accruals maintain general ledger multiple entities worldwide prepare account reconciliations multiple accounts across multiple entities work member team prepare 10q 10k reports prepare xbrl instance document submission sec responsible completion various us government surveys monthly sales tax reporting company name april 2007 july 2011 accountant city state supported company ownership providing accounting insight technical knowledge responsible accounting functions including ar ap gl payroll periodend close processes account reconciliations sales tax reporting monitor accurate appropriate recording revenues expenses monitor cash flow balances project future cash balances needs monitor analyze monthly operating results budget professional experience cont company name january 2006 october 2006 staff accountant city state maintained general ledger multiple clients prepared journal entries adjusting journal entries responsible monthly reconciliations prepared financial statement compilations prepared individual income tax returns calculated prepared monthly payroll deposits prepared quarterly annual payroll reports multiple clients prepared annual form 1099 multiple clients assisted preparation financial operating reports education certified public accountant colorado license number 25320 colorado state university may 2005 ms business administration accounting city state business administration accounting certificate taxation regis university may 2003 bs accounting accounting university colorado boulder august 1998 bs business administration business administration interests fall 2011present local cub scout pack boy scout troop boy scouts america pack committee chair den leader fundraising chair merit badge counselor skills account reconciliations accounting accounting systems accounts receivable accruals ap ar attention detail bookkeeping budget cash flow oral communication certified public accountant cpa clients erp financial financial statement preparation general ledger general ledger accounting gl government microsoft office programs microsoft windows operating systems payroll presentations processes recording reporting sales surveys tax tax preparation tax returns written additional information volunteer service fall 2011present local cub scout pack boy scout troop boy scouts america pack committee chair den leader fundraising chair merit badge counselor,ACCOUNTANT
fellow creating livelihoods via agriculture project volunteering international professionals summary nine years professional experience multidisciplinaryinternational environment working programs projects emphasis strategic communications environmental issues community building highlights ms word power point excel concurtravel peoplesofthuman resources budebudgeting macromedia dream weaver adobe illustrator word perfect quattro pro google applications social media accomplishments experience strategic planning budget management project execution monitoring evaluation excellent skills communication team work work experience india laos malaysia us projects mexico panama experience 012015 052015 fellow creating livelihoods via agriculture project volunteering international professionals company name city state senior member multicultural international team local nonprofit organization working single mothers create program increase livelihood options beneficiaries using profits agriculturebased enterprise drafted project proposal including work impact areas purpose outputs work plan sustainability plan conducted needs assessment benefit women community kulim kedah established benchmarks goals project worked team ensure delivery dates met monitored project progress produced submitted reports presentations accordingly ministry finance executing agency business development volunteer fruitfriends vang vieng laos 0214 0414 defined prioritized documented fruitfriends immediate longterm goals objectives developed monitoring evaluation plans including results metrics developed financial reporting framework aid presentation organizations financial standing potential donors worked program manager researching market identifying stakeholders estimating profit margins producing business plans agricultural products created followup mechanisms organize volunteers 092013 022014 program manager company name city state coordinated wildforest program managing participating interns created comprehensive strategic plan program including tasks goals objectives short medium long term participated reforestation project educational initiatives grassrootslevel research outreach created impact assessment tools program fostered relationships local nonprofit private governmental organizations 042006 042013 consultant company name city state formulated annual multiyear strategic work plans part team drafted funding proposals communications plans researched analyze various topics development communications strategies priority corporate initiatives sustainable cities climate change biodiversity corporate social responsibility etc cultivated relationships 25 latin american caribbean communitybased organizations washington dc area coordinated annual grant cycle idbs corporate social responsibility program idbdc solidarity coordinated special projects events us abroad ensure compliance internal regulations coordinated budget execution monitored spending provided reports accordingly designed edited produced idbs annual report education august 2003 international affairs american university state international affairs making sustainable development work case costa rica august 2003 natural resources sustainable development united nations university city costa rica natural resources sustainable development april 2001 ba international relations economics florida international university city state international relations economics certificate latin american caribbean studies independent study governance legitimacy colombia continuing education effective project management development pm4dev august 2015 permaculture design panya project thailand may 2014 project design monitoring evaluation pm4dev april 2014 languages bilingual spanishenglish interests volunteer researcher farmer farmer program partners americas junenovember 2009 call center trainee human trafficking hotline ayuda inc self reliance institute 2008 translator marthas table 2008 2009 event volunteer coptic orphans merrifield va 2006 2007 norma rivera additional information volunteer work volunteer researcher farmer farmer program partners americas junenovember 2009 call center trainee human trafficking hotline ayuda inc self reliance institute 2008 translator marthas table 2008 2009 event volunteer coptic orphans merrifield va 2006 2007 norma rivera skills dream weaver adobe illustrator agency budgeting budget business development business plans c delivery english estimating finance financial financial reporting human resources latin macromedia managing market excel power point ms word needs assessment enterprise peoplesoft presentations producing profit progress project design project management proposals proposal quattro pro researching research spanish strategic word perfect,AGRICULTURE
patient experience manager summary resultsoriented manager thrives fastpaced competitive environments brings strong presentation analytical problem solving skills systematically savvy management sales customer service individual multiple leadership experiences qualified career opportunities background creative abilities value looking position utilize skills strategic planning team development performance management relationship building highlights project training manager evsfood microsoft outlook six sigma lean training excel effective problem solver word accomplishments streamlined improved food service tactics reduced company labor costs 60improved customer satisfaction ratings 100 implementing new userfriendly interface experience patient service manager retail manager 012015 current company name city state manage staff assigned patient meal service area drives patient satisfaction maintains client relationships rounding ensures compliance food safety sanitation overall workplace safety standards met supervises staffs trains conducts applicable rounding manages performance food service supervisors diet office kitchen tray line patient meal delivery staff including applicable rounding coordinates activities related menu distribution menurelated issues facilitate operations related production distribution service food ensure optimal nutrition care patientsresidents manages controls resources materials ensure quality adequacy supply cost control within budgetary guidelines pl accountability ability communicate various levels include management client customer associate levels financial budgetary accounting computational skills fema inspector contractor 112014 current company name city state performs inspections assesses damage residences documents damages sustained based extensive knowledge construction techniques assesses damage dwellings overall habitability homes addresses appropriate field using ace field software provides support administration inspection services contracts assisting development emergency response plans assisting quality control monitoring assists determining number inspections needed disaster field sites provides guidance field inspectors typical guidance provided assisting inspectors disaster specific information technical assistance ace field software assists supervisor analyzing evaluating inspection services procedures order recommend improvements inspection methods techniques procedures typically evaluated physical observation field experiences reviews analyzes verifies occupancy documentation provided applicants mortgage payment books deeds various insurance documents provides disaster assistance program information applicants operations supervisor 072014 012015 company name city state manage unload department resources ensure maximum output accuracy efficiency times responsible ensure employees adhere safety policies procedures times operating full compliance department station corporate osha requirements aid fulltime supervisors day day maintenance coordination establish maintain aggressive crosstraining program within department promote development enhance flexibility ensure backup coverage vital functions processes function effective liaison advocate levels ensure employee department corporate needs addressed timely productive manner manage payroll reviews corrective actions specialty service agent 102013 072014 company name city state coordinate appropriate departments product development hotel air operations well external sources hotel corporate local reservations inquire requested room types verify pricing obtain confirmation accommodate travel agent direct client requests communicate revenue management contracting operations price match verification needed receive log incoming booking requests beyond availability accessible reservations staff travel agents direct clients process price match requests accordance established guidelines owner stylist 012009 102013 company name city state shampooed conditioned rinsed guests hair using salonexclusive products advised customers proper treatment dry damaged hair cut colored styled clients hair precision expertise updated customer information records track services provided counted documented opening closing cash amounts daily hired trained members staff book keeping accounting admission advisor call center team leader 062006 072008 company name city state assist guide motivate cohort online call center face face college students realize personal professional educational goals determines student applicants admissibility university online college responsible national volume 200m annual sales maintain communication via telephone call center face face correspondence andor electronic mail prospective students stages recruitment admissions process successfullyconsistently achieve enrollment start goals successfully held team leader position within call center 32 reps meet exceeded goal every cycle motivated coached reps making monthly weekly goals call center team leader 082003 122006 company name city state directed coordinated activities employees engaged installation call center team hired trained supervised team 15 employees monitored coached motivated team reps customer service rep 032002 072003 company name city state call center supervisor 012000 032002 company name city state hollywood video store manager 011998 012000 education bs business management kaplan university business management business management skills accounting approach agency backup business management call center coaching competitive contracts cost control clientele client customer satisfaction customer satisfaction customer service delivery documentation electronic mail financial food safety inspection inspects insurance isis leadership team leader managerial market materials excel office microsoft outlook microsoft outlook word works network payroll policies problem solving problem solver processes quality quality control recruitment safety sales six sigma six sigma staffing strategic plans strategic planning supervisor technical assistance telephone total quality management translation,ADVOCATE
accountant professional profile certified accountant 10 years experience working company financial statements vast experience preparing tax returns ability critically review financial statements highly motivated manager excellent administrative organizational communication skills reliable person 20 years work experience highlights professional accountant tax auditing proficient microsoft office management expert general tax accounting expert taxation skills good communication customer service problem solver team work skill proficient quickbooks accomplishments setup large taxpayer unit collected 70 domestic taxes revenue increased revenue collection 20 period two years lead team introduced tax identification number tin developed new process employee evaluation resulted marked performance improvement developed enforcement process improved revenue collection improved customer relations experience accountant jun 2013 nov 2013 company name city state performed debit credit total accounts computer using specialized accounting software managed accounting operations accounting close account reporting reconciliations received recorded banked cash checks vouchers well reconciled records bank transactions assisted managing director production monthly financial management reports prepared financial regulatory reports required boards directors commissioner taxes apr 2011 apr 2012 company name city state managed 80 staff responsible collection domestic revenue managed formulation implementation annual operational plan budget domestic taxes department prepared managed annual budget department formulated policy objectives strategy department deputy commissioner taxes apr 2007 apr 2011 company name city state ensured large taxpayer unit ltu maximises revenue collections managed oversee work ltu made monthly reports summerising progress plans account variations established reported trends compliance liaised technical services unit develop procedures legal changes counter threats revenue liaised government departments private institutions establish arrangements collection collation exchange relevant data conducted performance appraisals ltu staff inspector taxes jan 2003 apr 2007 company name city state conducted tax audits taxpayers produced tax audit reports ensured taxpayers compliance payment filing obligation advised taxpayers tax issues assistant inspector taxes may 1999 dec 2002 company name city state planned executed enforcement activities inspected tax returns carryout desk audits prepared issued tax assessments taxpayers tax officer feb 1997 apr 1999 company name city state ensured tax returns processed efficiently maintained date records taxpayers liability payments senior tax clerk dec 1991 jan 1997 company name city state maintained taxpayer files issued tax clearance certificates provided first point contact taxpayers requiring assistance education certificate management 2009 hmrc staff college city state united kingdom leadership management skills selfawareness impact communication presentation skills working collaboratively improved performance managing performance managing change getting less delivering better compliance engaging customers improved performance international tax frontiers issues human resource management certificate management 2007 management institute national development mind city jamaica management development organizational development understanding difference learning others interpersonal skills team skills processes leadership performance management systems thinking continuous improvement business planning presentation skills commonwealth perspective tax administration module best practice design tax risk management strategic planning tax compliance administration audit case selection risk based auditing planning investigationslarge company investigations cost benefit analysis value added taxes management disputes tax evasionavoidance underground economymoney laundering fraudulent transactions issues relating multinational corporates expatriate employees certificate taxation 2004 hmrc staff college city state united kingdom personal development selfawareness impact communication presentation skills engagement taxpayer customer focus business tax interventions personal tax interventions accounts examination case selection risk analysis techniques collecting returns payments compliance strategy special investigations civil investigations fraud understanding avoidance criminal investigations practice presentation skills project team working tribunals including appeals reviews evidence international taxation transfer pricing tax treaties exchange information taxation ecommerce computer record examination association certified chartered accountants accountancy 2002 kaplan financial ftc city state united kingdom management accounting financial accounting financial management taxation audit assurance business analysis association accounting technicians accounting 1998 management development institute city state gambia preparing financial statements budgeting financial reporting report writing cash management risk management professional ethics certifications certificateachieving management potential certificate taxation certificate management development languages english affiliations association certified chartered accountants uk association accounting techniciansuk personal information date birth february 17th 1971 sex female status married,ACCOUNTANT
vice presidentbusiness banking sales manager healthcare specialty banker executive summary top notch financial professional diverse banking financial services background includes retail bank leadership healthcare specialty banking corporate banking real estate title insurance real estate lending new construction private banking credit managementleasing 25 years experience core qualifications leads teams naturally strong communicatorwritten oral technical orientation strong accounting credit underwriting skills builds teams humility solid collaborator drive execution strategy well organized thought leadership drives engagement develops new business education 2017 mba franciscan university city state business virtuos leadership deans list 39 gpa candidate late 2017 june 1984 ba finance accountingeconomics michigan state university eli broad college business finance accountingeconomics deans list december 2001 licensed real estate title insurance representative state michigan 1985 rma omega formal credit training 2010 medical group management association 100 hours healthcare administrationpractice management coursework preparation certified medical practice executive certificate ​ professional experience 122008 current vice presidentbusiness banking sales manager healthcare specialty banker company name city state current role sales manager business bankingtreasury team detroit michigan retail banking territory pittsburgh pa based fortune 500 regional bank leadership role guide mixed team bankers treasury officers toward attainment annual sales goals within se territory michigan drives strategy change management performance oversight includes driving business developmentadherence policy procedures risk management regulatory compliance training sales observation coaching process execution credit training career development requires ongoing partner cross channel collaboration also responsible advancing external center influence relationships providing executive level brand representation territory outcome goal team attainment major categories 2013 2014 2015 1 sales manager detroit first full year role 2012 ​ 052004 122008 vice president business development officer residential mortgage manager company name city state drove several business development areas bank including real estate commercial lending including real estate development deposit services advertising fee income products codeveloped annual strategic marketing plans part management team assetliability committee alco member also responsible originateadminister commercial loan assets simultaneously managed team three residential lenders adhered compliance mortgage backed securitization brokerage requirements sale residential transactions broad market doctors attorneys realtors land developers builders select mortgage brokers bob commercial clients outcome trusted highly valued member management team tenure working close board directors represented bank board member michigan bankers associationreal estate title joint venture 2x chair annual bank charity event gleaners food bank ​ 032001 042004 real estate title insurancesenior account executive company name city state licensed state michigan agency sold first american title commissioned senior sales role calling new existing real estate residential commercial relationships livingston county market new title policy premium generation client support problem resolution closing agent real estate escrow matters target market included realtors builders land developers commercial bankers sales leader became long time professional mentor outcome achieved million dollar sales status dare soar award management selected head newly formed commission advance division company prior acquisition first american title highly valued member sales team ​ skills technically proficient microsoft word excel crm sales management system credit analysisautomated underwriting learns new systems quickly affiliations past present washtenaw economic club brightonhowell michigan chambers commerce st joseph hospital prior golf committee chairball committee gleaners food bank livingston county spokespersonevent chair st patrick church financial chair mothers club presidentinstructor livingston association realtors womens councileducation committe,HEALTHCARE
customer service agent professional summary customer service agent 10 years experience helping people everyday needs concerns phone person experience handling complex inquires situations discretion efficacy times skills microsoft office art clients documentation facsimile forms materials mediation microsoft office office machines photocopiers policies quality safety scanners supervision telephone troubleshooting voice mail well organized work history customer service agent 112020 current company name – city state assessed passenger documentation determine destinations assign boarding passes confer customers determine service requirements travel preferences replied inquiries regarding schedules accommodations procedures policies provide clients assistance preparing required travel documents forms responded politely passenger complaints regarding ticketing baggage handling customer service representative 012010 122020 city state consulted customers telephone person provide information products services operate office machines photocopiers scanners facsimile machines voice mail systems personal computers customer service agent g2 secure staff 122016 112020 city state examine passenger documentation determine destinations assign boarding passes provide boarding disembarking assistance passengers needing special assistance confer customers determine service requirements travel preferences replied inquiries regarding schedules accommodations procedures policies provide clients assistance preparing required travel documents forms responded passenger complaints regarding ticketing baggage handling recreation assistant 102016 122016 company name – city state enforce rules regulations recreational facilities maintain discipline ensure safety organize lead promote interest art crafts sports games camping hobbies meet staff discuss rules regulations workrelated problems library assistant 102013 122013 company name – city state maintain photocopiers scanners computers instruct patrons proper use equipment oversaw checkin checkout process library books materials circulation desk replied patrons questions assisted finding materials requested education aa interdisciplinary studiessocial behavioral sciences 2016 los angeles southwest college city state high school diploma general studies 2011 junipero serra high school city work history customer service agent 112020 current company name – city state assessed passenger documentation determine destinations assign boarding passes confer customers determine service requirements travel preferences replied inquiries regarding schedules accommodations procedures policies provide clients assistance preparing required travel documents forms responded politely passenger complaints regarding ticketing baggage handling customer service agent g2 secure staff 122016 112020 city state examine passenger documentation determine destinations assign boarding passes provide boarding disembarking assistance passengers needing special assistance confer customers determine service requirements travel preferences replied inquiries regarding schedules accommodations procedures policies provide clients assistance preparing required travel documents forms responded passenger complaints regarding ticketing baggage handling recreation assistant 102016 122016 company name – city state enforce rules regulations recreational facilities maintain discipline ensure safety organize lead promote interest art crafts sports games camping hobbies meet staff discuss rules regulations workrelated problems library assistant 102013 122013 company name – city state maintain photocopiers scanners computers instruct patrons proper use equipment oversaw checkin checkout process library books materials circulation desk replied patrons questions assisted finding materials requested customer service representative 012010 122020 city state consulted customers telephone person provide information products services operate office machines photocopiers scanners facsimile machines voice mail systems personal computers skills microsoft office art clients documentation facsimile forms materials mediation office machines photocopiers policies quality safety scanners supervision telephone troubleshooting voice mail well organized,AVIATION
public relations officer vicepresident summary wellendowed taking leadership positions inside area specialties outside delight highly adaptive changing environments work pace stemming 4 years educational leadership customer service well versed communicating working others collaborative situation find solution problem also work confidently efficiently independently always looking set higher academic professional personal goals work passionately towards achieving excellent customer service skills able answer questions assist people friendly professional manner anticipate customers needs welcoming customerfocused environment excellent organizational time management skills ability prioritize meet deadlines pressure unique ability connect communicate diverse population able respond customer inquiries concerns researching identifying positive solutions excellent interpersonal conflict resolution skills resulting highly productive relationships able accurately track transcribe store maintain information written electronic form adept microsoft word excel power point experience january 2010 january 2012 company name office staff provides excellent customer duties include managing multilined customer service phones stage set routine office assignments assisting school events coordinate host new student orientations visit high schools throughout community recruit new students cgcc interact students throughout campus interviews regarding college experience participating tv commercials represent college january 2011 january 2012 company name public relations officer vicepresident pursuing cultures knowledgably leadership roles pr officer vice president get students involved campus events community serviceprojects guide fellow scholars toward achieving success set example fellow peers pack students around campus maintaining high gpa donating time energy charity events communitycollege services january 2012 may 2012 company name student leader light feet project pecoswilliams field campus beginning spring semester assigned position leader light feet project pecoswilliams field campus african american honors class leading role consists settingupdirecting fund raisers shoe drives goal semester collect 100 pairs shoes socks laces proceeds go light feet project later distribute shoes children malawi africa 051415 80915 volunteer patient care interventional cardiology neonatal intensive care unit bayfront medical center florida time bayfront medical center volunteered nicu interventional cardiology departments assisted caring adults underwent heart surgery newborns suffering form drug addiction premature birth job title consisted answering phones scheduling appointments checking patients hospital assisting nurses doctors caring patients work history company name company name education december 2015 alumni arizona state university chandler gilbert community college bs biochemistry gpa gpa 322 scholarship recipient vicepresident cgccs pursuing cultures knowledgably campus club treasurer cgccs phi theta kappa alpha sigma nu honors society first generation college student graduated associates science biochemistry gpa 322 accomplishments community college volunteer projects cgcc chancellor ste scholarship recipient vicepresident cgccs pursuing cultures knowledgably campus club treasurer cgccs phi theta kappa alpha sigma nu honors society first generation college student graduated associates science arizona state university bs biochemistry biochemistry interests 20122013 treasurer phi theta kappa chandlergilbert community college pecos campus department student life job help phi theta kappa honors society achieve fivestar status help bring indepth experience achieving academic success members phi theta kappa also students around campus help encourage reach beyond sky comes academic success well various aspects lives service activity 11222010 boysgirls club thanksgiving galo chandlergilbert community college pecos campus department service learning personal information event meant benefit families less fortunate cant afford provide proper thanksgiving family gained lot helping host event learned appreciate basic essentials life im grateful blessings received 02262011 additional information 20122013 treasurer phi theta kappa chandlergilbert community college pecos campus department student life job help phi theta kappa honors society achieve fivestar status help bring indepth experience achieving academic success members phi theta kappa also students around campus help encourage reach beyond sky comes academic success well various aspects lives service activity 11222010 boysgirls club thanksgiving galo chandlergilbert community college pecos campus department service learning event meant benefit families less fortunate cant afford provide proper thanksgiving family gained lot helping host event learned appreciate basic essentials life im grateful blessings received 02262011 streets citrus picking national food bank chandlergilbert community college pecos campus department service learning charity event meant get students involved school give chance give back community event benefitted national food bank citrus picked donated food bank help feed less fortunate 03022011 110910 poverty 101 hunger banquet chandlergilbert community college pecos campus department service learning poverty 101 event benefitted cgcc staff students attended event donating time energy help host event able become intuitive surroundings help create beneficial experience college peers 2015present volunteer camp kesem introduced camp kesem close friend mine allowed opportunity connect others affected cancer summer ill work close young children either battling cancer parents affected hopes bring form joy relief lives skills scheduling appointments c cardiology customer service directing leadership managing office patient care surgery answering phones phones,PUBLIC-RELATIONS
mechanical engineering tutor summary driven selfmotivated mechanical engineer experience teaching mechanical engineering courses undergraduate students seeking opportunities use concepts field construction management highlights microsoft office word excel power point outlook autocad experience september 2014 september 2015 company name mechanical engineering tutor subjects tutored mechanics probability statistics matlab operations research calculus helped students understand basic concepts physics calculus july 2013 april 2014 company name assistant professor august 2011 july 2012 developed coursework took lectures 120 undergraduate students subjects taught heat mass transfer strength materials mentored group 4 undergraduate students final year project titled generating fuel algae faculty incharge mechanical engineering students association mesa chapter presidentindian society heating refrigeration air conditioning engineers college chapter april 2010 august 2013 company name intern design project development central chilled water plant system layout 45000sq ft retail outlet studied project life cycle management system headed intern team presented weekly progress reports lead design engineer academic projects analysis laser cladding iit bombay studied effects laser cladding preplaced powder method mild steel calculated effects different parameters affecting laser clad reduced usage powder 30 laser power 20 banking database management system designed banking database management system bankers could calculate credit score new customers designed created database mysql implemented gui excel using vba optimization scheduling shifts police department determined optimum shift timings police officers allocated appropriate shifts analyzed publicly available data website developed models optimizing availability police officers used excel ampl solving models scheduling officers based model education may 2016 arizona state university industrial engineering master science industrial engineering 315 may 2011 university mumbai mechanical engineering bachelor engineering mechanical engineering 39 sustainable energy sources project life cycle management design engineering experiments probability statistics heat mass transfer interests volunteer teacher akanksha foundation may 2008 aug 2013 helped students underprivileged sections society understand basic concepts mathematics coach cricket field hockey teams skills academic autocad banking basic calculus credit database database management system engineer experiments gui laser layout materials matlab mechanical engineering excel microsoft office outlook power point word mysql optimization physics police progress research retail scheduling statistics vba website additional information activities volunteer teacher akanksha foundation may 2008 aug 2013 helped students underprivileged sections society understand basic concepts mathematics coach cricket field hockey teams,ENGINEERING
assistant teacher summary childcare professional skilled remaining calm pressure keeping daycare setting light playful works hard identify address behavioral educational issues highlights positive cheerful active listener head start program knowledge certified early childhood education infant toddler preschool curricula reliable approachable playful highly organized experience assistant teacher 052014 112014 company name city state read stories children taught painting drawing crafts disciplined children recommended measures correct behavior carefully monitored childrens play activities maintained daily records activities behaviors meals naps communicated childrens parents guardians daily activities behaviors problems managed general housekeeping duties including feeding diapering resting cleanup student teacher 022013 022014 company name city state plan implement developmentally appropriate curriculum 45 year olds children vpk classroom assess childrens progress towards vpk standards daily observation design maintain nurturing learning environment young children supportive vpk student teacher 012013 012014 company name city state assist teacher setting learning centers carry activities children serve meals children family style supervise children playground area summary qualifications education early childhood education department children families certification 45 hours including vpk literacy department education certification early childhood professional certificate recognized state florida equivalent national child development associate credential american red cross frist aid cpr infant child adult volunteer experience 2014 fort myers institute technology city state early childhood professional certification special olympics present special olympics skills cpr serve meals preschool teacher computer skills publishing software skills,TEACHER
head accounts finance summary flexible accountant adapts seamlessly constantly evolving accounting processes technology adept budget forecasting financial reporting corporate tax planning highlights financial statement analysis understands foreign tax reporting budget forecasting expertise adobe software proficiency effective time management general ledger accounting flexible team player cashflow report generation public private accounting cost accounting general tax accounting account reconciliations proficient microsoft office knowledge sage proficient sap erp enterprise resource planning software quickbooks accomplishments payroll assistance assisted payroll preparation entered data cumulative payroll document reporting established client payment plan program monitor payment compliance progress reducing uncontrolled payment activity employee management liaised hr department establish employee benefits training payroll termination procedures accounting skills operated computers programmed accounting software record store analyze information general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions increased compliance cash management department aiding internal external audits researched resolved billing problems previously missed experience company name october 2013 current head accounts finance city state basic function im always accountable accounting operations company include production monthly financial reports maintenance adequate system accounting records comprehensive set controls budgets designed mitigate risk enhance accuracy companys reported financial results ensure reported results comply generally accepted accounting principles international financial reporting standards principal accountabilities management maintain documented system accounting policies procedures manage outsourced functions oversee operations accounting department including design organizational structure adequate achieving departments goals objectives oversee accounting operations branches freetown kenema kono kailahun especially control systems transactionprocessing operations policies procedures mitigating risk cash handling bank rural areas disbursing centers handling project finances reporting accountability within company maintain companys ppe register disposal transactions ensure accounts payable paid timely manner ensure reasonable discounts taken accounts payable ensure accounts receivable collected promptly process payroll timely manner ensure periodic bank reconciliations completed ensure required debt payments made timely basis maintain chart accounts maintain orderly accounting filing system maintain system controls accounting transactions processing commission agents vcs second payment premium farmers done proportional weight coco procured month reporting issue timely complete monthly financial statements ensure upload monthly financial reports sap accounting software done timely lead coordinate preparation corporate annual report recommend benchmarks measure performance company operations calculate issue financial operating metrics manage production annual budget forecasts calculate variances budget report significant issues management provide system management cost reports purposely cost control project managers stakeholders provide financial analysis needed particular capital investments pricing decisions company performance compliance coordinate provision information external auditors annual audit coordinate provision information government revenue authorities regard past financial statement monitor debt levels compliance debt covenants comply local state federal government reporting requirements tax filings coordinate provision information stakeholders finances implementation projects within company like aecf ifad social projects certification rainforest alliance imo control participating operation department improving infrastructure field activities crop traceability smallholder farmers overseas customers crop flow smallholder farmers point sale crop grower listsfarmer lists farmer data spreadsheets coco trees per hector contracts establishing new buying posts bps establishing geotraceability farms establishing binding agreement agentsvillage coordinators company name december 2010 october 2013 senior accountant city state duties responsibilities working pivot tables coffee cocoa books different branches reporting program expenses budget form tts requests abroad directors manage financial matters procedures project implementation preparing payment requestsvouchers cheques payment preparing weekly reports trend debt levels banks preparing weekly fund sheet report detailed cash flow preparing posting reconciling main books system preparing schedules two companies sales direct export local sales preparing reconciling posting system monthly payroll payroll journals statutory computations remitting sdl nssf paye wtax preparation monthly bank ho branches intercompany reconciliation statements posting variances syste exchange rate controlling dealing foreign currencies functional currency making thoroughness tightly monitoring receivables debtors telephone email time physical appearance participating preparatory andreviews final accounts responding external internal auditors auditing well tra queries regarding companies past accounts submitted stock valuation physical stock verification movement stock calculations vc agents commissions plus premiums district levies company name june 2009 december 2010 accountant city state duties responsibilities maintaining staff imprest records retirement iou issued iou retired well staff loans salary advance register reconciliation circulation debtors advertisement debtors suppliers petty cash ledgers monthly reconciliation bank statements bank books systems preparing banks reconciliation reports investigating resolves unreconciled differences monthly vat computations filing returns tra maintaining fixed assets register manage depreciation fixed assets register setting depreciating schedule register acquired assets post depreciation preparing monthly sales performance report upcountry local representatives transfer cash cheque main cash receipts control account pettycash banks tally pastel preparing verifying processing issuing expense vouchers posting systems daily freight charges newspapers upcountry representatives upcountry monthly retainers fees weekly correspondence fees advertisement commissions data entry advertisement transactions tally pastel advertisement invoices sales invoices advertisement receipts sales receipts circulation receipts sales receipts credit note circulation debtors company name august 2008 june 2009 trainee city state duties responsibilities prepare payments prepare regular reports revenue expenditure tax returns maintain reconcile direct debits accounts systems prepare invoice bills prepare bank reconciliation statements disburse cash cheque payments post transactions computerized accounting system reconcile debtors creditors records education tanzania institute accountancy 2012 post graduate diploma accountancy accounting city state tanzania institute finance management 2008 advanced diploma accountancy accountancy city tanzania accountancy minaki high school 2001 advanced certificate secondary education science city tanzania tosamaganga secondary school 1998 certificate secondary education science arts city tanzania interests gardening trees languages swahili english skills project reporting accounts payables receivables auditing data entry internet exchange rate control microsoft proficiency word spreadsheets outlook power point payroll processing accounting software quick books sage pastel sap erp tas books tally research account reconciling financial reporting management accounting gaap ifrs forecast vs actuals weekly monthwise additional information volunteering experience trainer mabibo teaching center assist dont entry criterion requirement joining high school level,FINANCE
director national sales us healthcare executive profile sales business development executive successful sales management business development local regional national levels handson manager highly developed negotiation skills provide sound budgeting financial forecasting management creative problem solver drives revenue resolves conflict consistently exceeds sales goals skill highlights leadershipcommunication skills business operations organization client account management budgeting expertise negotiations expert employee relations selfmotivated market research analysis customeroriented microsoft family products customer crm gpo idn targeting vendor distributor relations national business development regional business development local business development forecasting csuite executive targeting exceed profit sales goals problem solver sales management core accomplishments 45 healthcare division growth 2014 500 growth healthcare active business pipeline developed managed supported sales budget exceeded 20 million dollars exceeded sales profit goals 40 plus 2010 2011 2012 2013 2014 grew northeast region largest profitable territory company 20122014 largest territory margin increase company 20122014 took territory 5 contract 65 highest company 20122014 highest new account margin company 20132014 multiyear contest winner professional experience director national sales us healthcare march 2014 current company name city state responsible leading overseeing national sales functions healthcare segment consisting medical gases maintenancecertification services durable medical equipment develop strategies improve customer experience increasing sales margins within hospital dental clinics skilled nursing centers medical equipment healthcare services segments manage divisional budgetspl forecasting sales supply chain management strategic direction business planning national sales representatives supply chain engineers identify key strategic relationships suppliers medical equipment medical gas supplies maintenance certification services gpo buying groups increase margin sales created new healthcare sales verticals channel sales opportunities manage develop regional national local distributor relationships healthcare segment responsible client related risk assessment action planning project development implementation project manager new healthcare facility construction opportunities developed healthcare training marketing material internal external personnel prospect assess mentor develop fortune 500 healthcare opportunities nashville top tier us national customers train national sales team aspects healthcare related sales material including proposals product offerings consultative healthcare sales tactics support day day sales activities reps develop reporting capabilities customer dashboards key performance indicators healthcare division developed systems policies procedures internal customer service data entry staff present major proposals clients negotiate pricing review contracts define service expectations national accounts manager northeast region june 2012 march 2014 company name city state industries serviced include hospitals skilled nursing facilities clinics retail sporting goods industrial wholesale contractor outlets medicalindustrialretail gases equipment responsible overseeing business development activity northeast territory included customer activities customer service budgeting forecasting contract negotiation billing attained new business via campaign management direct selling prospect qualification value capture analysis consultative selling techniques coordinated internal company activities external partners deliver solutions clients managed maintained relationships key national regional distributors achieved highest customer service ranking within company managed developed maintained highest profit sales territory entire company included top 2 industrial accounts 1 retail account 1 hospital account maintained highest activity levels within company meetings proposals new business sold business development manager june 2006 april 2012 company name city state responsible managing aspects engineering business development sales delaware new jersey medical device pharmaceutical industrial manufacturing electronic manufacturing rd organizations dupont dentsply international siemens wl gore goodrich chrysler general motors ta instruments fmc biopolymer exceed weekly actively goals 15 meetings 3 client lunches 100 daily cold calls 100 selfgenerated leads responsible customer analysis developing sourcing strategies identifying screening requirements per customer coordinating selection compliance processes identifying kpi initiating formal procedures followup client saturation satisfaction coordinate manage internal responsibilities various internal departments identify build relationships key decision makers influencers include direct indirect hiring managers provide consultative results driven process clients accompanied continuous followup education ba marketing 2006 bloomsburg university city state professional training karrass effective negotiating seminar linde pro sales training sales performance internationalsolution sales sales performance internalmanagement training challenger sales training completed advanced sales training consultative sales training situational leadership behavioral interviewing training advanced lead generation techniques diversity training,HEALTHCARE
rd new product development technician experience rd new product development technician 102015 102019 company name – city state assembling work orders per process sheet document control revising reviewing engineering work orders well procedures assembly help engineers develop engineering work orders well putting together work instructions operations room clean room experienced kanban experienced kitting materials production floor 5s lean manufacturing knowledge experience iso quality systems inspecting materials ensure meet productiongmpglp standards maintain organized clean environmentwork space read follow blue prints diagrams sop sheets operating mikron pop machine ats machine calvary machine branson heatstaking machines using microscope inspect products testing products following procedures front desk clerk 112013 042015 company name – city state handle members payments information maintain organized clean facility greet members assist help questions promote sales gym managing smoothie bar make shakes restocking items assemblertester contractor 052013 122014 company name – state assembling chemical mechanical products via process sheet conducting test circuit boards mechanical products using tools torques microscope scales managing working chemicals epoxy assist quality process engineers validation activities quality inspecting raw finished products ensure meet productionquality standards effectively identify problems occur take appropriate steps solve organizing recording data micro word read follow blueprints process sheets diagrams setup calibration testing troubleshooting circuits components instruments mechanical assemblies manufacturing equipment operation weigh measure check materials ensure proper quality quantity mix receive store deliver dispose chemicals esd fod trained clean room experienced laser engravement attention detail work history rd new product development technician 102015 102019 company name – city state assembling work orders per process sheet document control revising reviewing engineering work orders well procedures assembly help engineers develop engineering work orders well putting together work instructions operations room clean room experienced kanban experienced kitting materials production floor 5s lean manufacturing knowledge experience iso quality systems inspecting materials ensure meet productiongmpglp standards maintain organized clean environmentwork space read follow blue prints diagrams sop sheets operating mikron pop machine ats machine calvary machine branson heatstaking machines using microscope inspect products testing products following procedures front desk clerk 112013 042015 company name – city state handle members payments information maintain organized clean facility greet members assist help questions promote sales gym managing smoothie bar make shakes restocking items assemblertester contractor 052013 122014 company name – state assembling chemical mechanical products via process sheet conducting test circuit boards mechanical products using tools torques microscope scales managing working chemicals epoxy assist quality process engineers validation activities quality inspecting raw finished products ensure meet productionquality standards effectively identify problems occur take appropriate steps solve organizing recording data micro word read follow blueprints process sheets diagrams setup calibration testing troubleshooting circuits components instruments mechanical assemblies manufacturing equipment operation weigh measure check materials ensure proper quality quantity mix receive store deliver dispose chemicals esd fod trained clean room experienced laser engravement attention detail education high school diploma 2012 lowell high school city state bachelors degree science quality engineering southern new hampshire university city state summary detailoriented quality control analyst wellversed qualitative quantitative analysis techniques strengths include multitasking organizing data prioritizing tasks offering 5 years experience medical device settings highlights organizing recording data microsoft word excel detail oriented blueprints equipment operation gmp glp iso lean manufacturing mechanical assembly testing products quality inspection sop troubleshooting validation leadership ability development training strong communicator ability work independently understanding office operations clinical support ability train volunteers ability coordinate experience conflict resolution test data summarization deliverables oversight operations leadership acknowledgment customer needs strong analytical mind analysis reporting crossfunctional training attention detail inspection excel reporting blueprints inspect office sales calibration iso word sop conflict resolution laser microsoft word troubleshooting detail oriented leadership communicator validation equipment operation lean manufacturing organizing functional managing testing products gmp materials quality glp mechanical read inspecting clinical support recording skills organizing recording data microsoft word excel detail oriented blueprints equipment operation gmp glp iso lean manufacturing mechanical assembly testing products quality inspection sop troubleshooting validation leadership ability development training strong communicator ability work independently understanding office operations clinical support ability train volunteers ability coordinate experience conflict resolution test data summarization deliverables oversight operations leadership acknowledgment customer needs strong analytical mind analysis reporting crossfunctional training attention detail blueprints calibration conflict resolution detail oriented equipment operation functional gmp glp inspecting inspection inspect iso laser leadership lean manufacturing managing materials mechanical clinical support excel office word microsoft word communicator organizing testing products quality read recording reporting sales sop troubleshooting validation,FITNESS
partner account manager executive summary 6 years customer facing management experience managing healthcare banking industry managed teams 15 20 members projects involving cross functional teams achieve organizational goals core qualifications ms excel project word powerpoint sap r3 spss oracle sql toad salesforce crm visio professional experience partner account manager 042014 082014 company name partner portfolio revenue management managed project regard customers product deployment saas platform responsible create partner quotations license renewals service addendums resolving inservice request jira registering nodes adding servers saas plaza platform monitoring invoice billing product renewals setting product demo environment partners customers assisted partners online training educate product usage cloud platform client account manager 072011 122013 city drive sales partners distributors managed existing partners generate revenues conducting promotional activities events partners distributors also encourage new channel partners events organized understand program benefits planning implementing marketing partner relations programs increase partnership growth retention analyzing identifying ways maximize revenue lead generation promotional events handling latin american market accounts tagged territory premier elite partners working together sales representatives create quotations license renewals approve deal registrations partners based certifications partner levels creating awareness partner benefit program order maximize sales opportunity managing quotations renewal proposals relationship manager 012010 052011 company name customers acquisition order increase transaction book size establishing alliances would ensure steady stream business referrals increase customer profitability used oracle sql analyses financial data related customer borrowings funds continue professional development lead management system managed trade asset services customers worked closely treasury department related hedging funds handling small medium enterprise accounts key focus bottom line profitability ensuring optimal utilization available resources conceptualizing implementing competent strategies view penetrate new accounts expand existing ones wide range banking productsservices managing wide gamut banking functions small medium enterprise accounts managing assets domain corporate clients key expertise corporate lending services health advisory manager 052006 122009 company name receive service requestsr healthcare clients customers analyze study sr thoroughly ensure compliance per hipaa hcpc provide customer support assist internally process claims requests interdepartmental collaboration analyzing customers financial accounts provide statistical reports optimize revenue generation management generate financial customized reports using sql excel customers trained customers product policies related health accidental coverages managed cross functional team within organization increase focus new customers managed customer centric operations pre post implementation assist back office function related regard patient schedulingverification monitored clients data validation accordance given code conduct education ms information system management coleman university city state information system management masterof business administration marketing symbiosis international university accomplishments received thanks award best performer two consecutive monthshsbc received thanks award third quarter closing biggest deal across hsbc achieved annual revenue quota goals sales account management processes within territory corporate social responsibility active participant project shapath drive human trafficking scmhrd 2008 languages english spanish skills premier banking benefits billing book business administration crm clients customer support english financial focus functional funds latin managing marketing market ms excel excel office powerpoint word enterprise oracle sql policies proposals sales sap r3 scheduling servers spanish spss sql toad treasury validation view visio,BANKING
consultant career overview highly motivated technofunctional business savvy professional desire obtain position manager head strong iso 27001 2005 information security knowledge network administration best utilize managerial experience allowing challenges growth looking new position enhance skill give ample opportunity growth 10 years rich experience demonstrated expertise wide gamut functions spanning infrastructure management security technical support system administration major telecom organizations presently associate jaiprakash associates limited jaypee group consultant central data centre implemented iso 270012005 standards compliance keen planner abilities managing information security networking operations focus profitability achieving companys mission strategic direction adept planning design installation configuration networks maintenance troubleshooting network user management multiple platforms governed communication protocols comprehensive understanding networking concepts pertaining lan wan security communication wan protocols networking devices administration maintenance multiplatform environments adept analyzing information system needs evaluating enduser requirements custom designing solutions troubleshooting complex information systems management core competencies infrastructure development architect deploy new solutions conducting project risk planning sessions blended project management team typically includes functional specialist technical team ensure high probability project success maintenance network security appliances load balancers enterprise servers operating systems clusters file systems databases applications operations address performance bottlenecks ensuring maximum system uptime manage technology related requirements including technical feasibility study budget selection procurement upgradation migration hardware software database applications designing backup strategy sites ensuring scheduledunscheduled backups per backup plan restoration details information security projects done deployment implementation clustering module barracuda spam firewall deployment implementation ssl vpn corporate communication work experience consultant company name iso270012005 information security implementation duration december2008 continuing responsibility information security analyst jobs related finding gap analysis managing policy procedure os hardening information asset classification managing soa challenging security issues deployment implementation symantec endpoint management suite deployment implementation clustering module juniper firewall deployment implementation clustering module radware link proof load balancer networking systems administration architectdesign network security layered enterprise projects involve firewall engineeringintrusion detection idsintrusion prevention ips managing barracuda spam firewall mail security solution corporate user managing blue coat web content filtering proxy remote site office end user architectdesign managed security service projects conducting internal external vulnerability assessment conducting gap analysis consistently respect security operationrisk involved technology integrationacquisition enterprise responsible group policy deployment new site responsible enforcement application device control leading team technical professionals development stages imparting training endusers postimplementation phase active directory administration health monitoring directory structure fsmo role ntfrs ad replication dhcp dns edpfacilities management interact 60 core sites sourcing client security products solutions closure calls related information network security supported maintain asset database company update regular intervals track asset movements ensuring software hardware assets within control direct installation operating systems application software windows deployment servers network console power monitoring information security data centre 062004 032008 asst manager company name 072002 062004 system engineer company name hardware network support vishnuprayag joshimath uttranchal education training 1 2001 jawaharlal institute technology j computer science engg rajiv gandhi proudyogiki vishawavidhalaya bhopal cisco certified network associates ccna 2006 microsoft certified professional mcitp 2011 symantec certified specialist scs 2011 certified ethical hacker ceh 2013 permanent address e11006 shree sharanam apartment unique garden kanakia road near seveb eleven scholastic mira road dist thane pin 401107 interests date birth 7th december 1977 mother name pushpa mahajan skills active directory ad analyst architect ccna cisco certified clustering hardware client database dhcp dns facilities management firewall ids information security iso managing microsoft certified mail office windows enterprise network associates network security network support network networking operating systems proxy servers symantec systems administration unique web content additional information personal details date birth 7th december 1977 mother name pushpa mahajan,CONSULTANT
finance specialist summary highly motivated resultsoriented professional two years experience highpressure finance accounting environments innovative adaptive thinker constantly seeks improve efficiencies profitability highlights variance analysis financial modeling superior time management account reconciliation advanced excel salesforce board report preparation 10q 10k accomplishments reduced cost processing payments accounts payables 95 approximately 100 per check 005 per payment team leader new development process purchase loan accounting implementation supporting saas evolv added 300000 monthly income approximately 43 ebt experience 092014 current finance specialist company name city state added detailoriented resultsdriven efficient mindset finance team five accounts payable prepaid expenses fixed assets acquisition riverside bank december 2014 increased total assets 550 million 850 million purchase loan accounting process generated additional 40 monthly income job learning opportunity greatly improved troubleshooting problem solving skills team leader implementation use software primatics financial evolv coordinated consultants primatics financial staff coworkers meet project deadlines wrote procedures monthly processing purchase accounting use software responsible calculation fair value acquired loan portfolio regulatory reporting 10q 10k proofing editing updating financial tables led development strong ability interpret key business performance metrics snl implementation team leader use snl webbased software saas resulted live feed general ledger data analyzed transformed reportable format without reliance access databases investment activity general ledger bank account reconciliations 042014 082014 deposit operations associate company name city state four month bid deposit operations department gain introduction banking daily activities items processing ach file verification incomingoutgoing wire operations general ledger reconciliations wrote updated procedures 092012 052013 accounting associate company name city state accounts payable receivable process worked independently set automated 1099 process accounting system inacct interacted irs representatives researched regulations regards 1099intmisc requirements reconciled lending bank account booked principal interest loans receivable used salesforce core software upload lending activity intacct financial software booked realized unrealized fx gains losses hedging adjustments revaluated principal outstanding foreign currencies due monthly exchange rate fluctuations worked closely controller produce financial statements accounting software intacct excel ensured consistency accuracy data relayed across multiple departments 072012 082012 community consultant company name volunteered guatemala help microfinance organization improve community outreach performed marketing sales campaigns local entrepreneurs rural communities empowered individuals providing access vital affordable products ie glasses water filters solar products managed team eight conduct sales market research solar products urban rural areas translated qualitative data quantitative data excel used powerpoint presentation present findings education 0512 bachelors science finance bentley university city state gpa gpa 333 deans list spring 2009 deans list fall 2010 presidents list fall 2011 major gpa 333 academic achievements deans list spring 2009 deans list fall 2010 presidents list fall 2011 select one international business universidad de navarra city state spain study abroad program 082010062011 challenged personal boundaries immersing spanish culture academic year embraced opportunity build new relationships participating program knew colleagues prior languages advanced spanish interests carpentry globalization international economics sailing social economic development sports technology skills accounting software accounts payable banking databases fixed assets prepaid expenses marketing sales access excel microsoft office suite powerpoint oracle peachtree,FINANCE
group fitness instructor summary passion inspire class members get fit stay fit believe yoga key element fitness along strength cardio training leads long happy fulfilled life classes fun yet challenging engaging encourage participants feel good come back skills afaa group exercise boot camp training running 101 afaa step certification afaa kickboxing certification yogafit certified level 1 les mills body pump 42 bts group power les mills body attack 51 spinning les mills body attack 55 ifta group fitness ifta personal trainer aim body attack 75 aim ii body attack 77 les mills cx worx 12 aim ii body attack 78 les mills body attack 82 les mills rpm 60 les mills new zealand 2 wks cpr thru 61717 aim body pump 94 les mills grit 13 accomplishments introduced launched number new fitness programs wilmington nc gyms 2002 became certified teach body pump one original instructors launch pump golds gym continues one successful fitness program golds today since launched wac o2 fitness fitness fusion ymca recognized throughout world one best weight training group fitness programs 2002 became certified yogafit taking number classes taught yoga golds o2 fitness ymca introducing numerous gym group fitness attendees wonderful benefits practicing yoga 2006 became certified teaching body attack also popular program continues gyms wilmington experience group fitness instructor jan 2016 mar 2016 company name city state introduced launched body attack jan 2016 yoga group fitness instructor sep 2014 mar 2016 company name city state substitue teach yoga requested introduced launched body attack may 2015 yoga group fitness instructor feb 2012 jun 2014 company name city state taught yoga new hanover gym regular schedule 2013 2014 introduced launched body attack mayfair gym jan 2013 group fitness instructor sep 1998 may 2000 company name city state introduced taught body pump ladies gym yoga group fitness instructor jun 1998 may 2012 company name city state taught 6 different locations golds gym 14 year period helped launch body pump 2002 body attack 2006 taught yoga saturday porters neck location yoga sunday racine group fitness instructor jun 1998 apr 2000 company name city state taught general group fitness weights cardio group fitness instructor jul 1994 aug 1998 company name city state taught general group fitness including boot camp step hilo running weights education training bachelor science animal science june 1973 ohio state university city state animal science interests enjoy yard work outside activities employed international vitamin manufacturing company fulltime sales music singing listening bands running local races wilmington road runners dining traveling partner fiancee tammy skills yoga classes fun inspirational thought provoking age 65 wisdom humor bring classes enjoyed allows people embrace practice come back additional information grew small family dairy ohio still involved farm business brothers sister fulltime employed international vitamin manufacturing company dsm nutritional products senior account manager also mentor sales support person team members,FITNESS
sales executive summary sales customer service professional proven record accomplishment growing client list maintaining existing clients delivered consistent gains growth profits customer satisfaction retention expertise customer relationship management expert troubleshooter innovative problemsolver proactive ensuring high levels client satisfaction diverse sales experience selling businesses medical commercial well selling consumers exceptional communication interpersonal skills talent quickly establishing rapport cultivating relationships building loyalty becoming trusted customer resource unparalleled commitment customer retention providing superior service disciplined independent driven motivated professional experience many industries selling buyers levels hunter harvester enjoys prospecting presenting closing sale well client retention stellar customer service highlights grew placements ffcc inc hundred thousand two half million per month company five collectors accepted position well 80 collectors fees grew 2000000 per month 10000000 per month started new company silent owners tri state area required another employee assist servicing growing client list company later sold sold 4 times business many initial clients state chemical company accomplishments spoke yearly even beckfield college jenny clem students accounts receivable billing collections member pahcom attended monthly annual events represent company services well attended conferences vendor speaker trained new employees new territories ffcc inc responsible also helping canvass territory ramp build new client list c system inc 3 years became ranked number 3 representative 65 representatives united states ohio truck body promoted inside sales coordinator outside sales manager within two years learning business working fyr fyter sales service offered position leave company manager work new position compensation increase opportunity growth advancement changemed acquired five largest clients company within months accepting position experience sales executive 022001 102012 company name city state sold collection services provide accounts receivable solutions physicians large small medical offices hospitals businesses extending credit goal day prospect new profitable clients meet daily weekly monthly yearly goals also responsible maintaining existing client base contacting regular basis explaining reviewing monthly yearly reports asking additional placements territory placed 25 million month placements increased company profits growth annually trained reps new territories supported regional account manager 102012 032013 company name city state responsible new territory ohio kentucky selling toxicology laboratory services physician practices also hired trained supported staff place practices work laboratory processing specimens company closed investigation billing practices district sales manager 021998 022001 company name city state selling collection service accounts receivable solutions credit reporting instant credit information database management billing service direct mail service precollect insurance cure work physicians medical facilities territory included half state ohio northern kentucky louisville lexington also accepted responsibility neighboring territories necessary held position among top three entire year 1999 accomplishment kept sales summit club entire year exceeded goals strived asset company education training seminars wilson learning system sales training zig ziglar motivation training sandler sales training dale carnegie dare different bob clements international inc master art selling tom hopkins international elemental selling jeffrey gitomer business marketing services building customer relationships waste management training team quality sales training waste management training team account manager 042012 022015 company name city state responsible helping new start billing company acquire new clients southern ohio kentucky sold allscripts software meaningful use allowances sold billing credentialing services continued support client staff company changed business plan layed outside sales team grow business acquiring failing billing companies losing physician clients hospital large physician buyouts education high school diploma required business 1977 suncoast city state united states member deca distributive education clubs america able work part time job school credits business experience positions managing golf pro shop country club part time working late day shift team leader publix bakery department skills inside outside sales customer service salesforce act goldmine crm allscripts software outlook practice fusion software appointment setting cold calling presenting closing client retention database management direct mail insurance marketing reporting training support,SALES
buyerplanner summary detailoriented analyticalthinking trilingual individual exceptional problemsolving skills looking obtain internship fulltime position allow utilize education work experience gaining valuable work experience teamoriented work environment education training bachelor science petroleum engineering jul texas university city state petroleum engineering number gpa skills solid works cad matlab ms office process implementation languages english portuguese spanish experience buyerplanner may 2016 current company name city state plan execute forecasting strategies mass production planning collaborate crossfunctional groups including engineering shippingreceiving purchasing sales negoatiate proposals potential suppliers including quantitative qualitative research obtain documents clearances certificates approvals local state federal agencies work closely production convert weekly plan daily work center schedules manage constraints manpower equipment optimize costs logistics analyst february 2015 may 2016 company name city state managed erp system monitor status incoming materials released work orders production floor inventory became available coordinated expedited shipping orders request production manager interacted crossfunctional teams like sales production executives analyzed incoming requisitions shortages reports quality specification pricing delivery requirements translated business needs priorities actionable logistics strategies warehouse executive february 2011 january 2015 company name city state represented operations group receiving inventories vendor deliveries participated joint receiving inspection shipyard spare parts deliveries liaise closely procurement team scheduled deliveries utilized maximo system electronically track inventory flow bin storage reconcile inventory ensured warehouse kept safe efficient manner inventory properly labeled sorted easy identification picking supervised periodic stocktake conducted investigation discrepancies carried daily issuance tools inventory shipyard personnel base inventory requests work orders monitored stock levels reordered inventory low ensured inventory stored accordance best practices chemical storage complies ghs classification skills cad delivery english erp forecasting functional inspection inventory leadership skills logistics materials matlab ms office personnel portuguese pricing procurement production manager proposals purchasing qualitative research quality fast learner receiving sales shipping solid works spanish specification strategy planning supply chain,APPAREL
business development center manager professional summary dynamic marketing manager 7 years sales management territorial marketing industries creative innovative team player compelling leadership skills highly customer service oriented excellent written verbal communication skills enhance customer service experience excels deadlinedriven account management established track record remarkable sales results experience business development center manager 082017 102018 company name city state achieving dailyweekly monthly goals objectives making 75100 outbound calls per day initiating responding customers 4060 emails per day working computer based management tool setting volume appointments daily following customer vehicle inquiries efficiently maximize opportunities effective working part team internet sales manager 122016 032017 company name city state maintained 94 average leads answered 3 minute average answer time per lead worked flexible schedule home office insure precise customer lead follow provided expert product service information delivered 5 units first week hire ensure salespeople informed incoming appointments enhance customer satisfaction entire purchase experience partner financial services department develop coordinate best practices efficient effective sales approach sales consultant 122016 082017 company name city state contributed repeat referral business using strong customer service problem solving skills maintained 98 customer service satisfaction rating per kia performance center worked flexible schedule accommodate changing customer levels organized items visually appealing manner answered incoming telephone calls professional knowledgeable responses developed executed sales promotions provided expert product service information community donation outreach manager eastern ct territory 052016 122016 company name city state identified developed evaluated marketing strategies based knowledge company objectives market trends worked effectively heavily crossfunctional fast paced environment directed supervised employees engaged sales inventorytaking trained staff deliver outstanding customer service identified inefficiencies made recommendations process improvements built partnerships local organizations increase company offerings improve services established 54 new accounts 6 months successful client development membership marketing managereastern ct territory 072014 052016 company name city state managed 22 towns ct 5000 girls 3000 adults attended participated community meetings groups collaborated probation officers school representatives key individuals community support children families facilitated activities developed students physical emotional social growth worked average 20 students per program trained program staff deliver outstanding educational creative programming loss prevention operations manager 082013 072014 company name city state ensures highest level compliance execution company sponsored training programs employees responsible protection company assets multiple avenues loss prevention maintained high average 9095 audit stores compared company average 82 lead sales associate part time 082013 072014 company name city state exceeding company sales standards within first month 79 increase projected sales budget maintains large customer base insure return customers promoting belden jewelers excellent customer service assistant store manager 042012 082013 company name city state created plans maximize sales customer service weekly basis maintained customer first selling experience increase future sales recognized mastery leadership team management communication planning organization administrative duties retail store level increased 2013 sales 235 units sold 576 first 8 months employment shift supervisor 052010 042012 company name city state responsible opening closing procedures maintained average customer service secret shopper percentages 9298 customer service rating employees averaging least 88 cross trained employees work efficiently areas retail store department manager 112009 052010 company name city state highest sales rating three consecutive months 10 increased sales projected budget trained new sales associates departments controlled department payroll budget scheduled staff efficiently maximize sales accommodate store traffic member program facilitator 092008 062012 company name city state active leader multiple urban towns across ct exceeded membership goal every program 105 enrollment rate created easy follow programs would enrich girls increase membership enrollment new areas established maintained cooperative relationships representatives community public interest groups camp counselor 052006 082008 company name city state responsible providing unit information reports data daily logs head counselor responsible participating leading camper activities responsible maintaining effective working relationships staff creating harmonious relationships campers parents staff responsible checkin checkout procedures ensure unit schedules activities implemented education associate science respiratory therapy 2019 manchester community college city state diploma bolton high school city state multiple awards philanthropy music education special needs work within school,BUSINESS-DEVELOPMENT
engineering technician ii summary goal become associated company utilize skills gain experience enhancing companys productivity reputation highlights excellent communication techniques engineering standards expert complex problem solver advanced critical thinking microsoft excel project visio engineering operational functions multidisciplinary exposure project management advanced engineering knowledge troubleshooting specialist initiative work independently strategic thinker quality inspection professional strong collaborative skills document management testing patient diligent ms office proficiency google documents 5s expert safety member validation process specialist accomplishments 2006 global engineering nominee back side transferlamination technology 2013 nominations global engineering gathering rx laboratory hc data finding global problem giving solution us rx labs 2015 global engineering winner pc nidek tinting lenses support sun business 2016 global engineering winner global water savings primarily hard coating machines experience engineering technician ii 022012 current company name city state initiated statistical analysis project resulted sound recommendations adopted entire rx labs spearheaded documentation classified reports managed numerous projects simultaneously helped company make good sales certain products collaborated engineers project managers water savings photo chromic nidek tiniting projects supervision photo chromic production maintained managed network environment including troubleshooting filing archiving prepared accurate specifications photo chromic lenses production developed organized records maintenance reports increased efficiency applied engineering principles develop operate hard coating data processing systems executed root cause analysis improve yield reliability carefully organized analyzed prepared technical data reports ensure proper workflow productivity rx labs maintained safety verifying compliance assuring proper global engineering testing produced maintained accurate design documentation hc spin coat photochromic processes traveling rx laboratories inside outside us work leading pilot line environment organizing pilots line activities setting training personnel required documenting reporting pilot line activities hmc hc laboratory assistant iii 022005 022009 company name city state working engineers establish coating formulations processes hc machines lamination machines responsibility blending procedures mixing analyzing test coating formations utilizing commercial rd chemicals setting lamination back side transfer machines thru rx labs training laboratory staff giving technical support labs performing documenting industrialization new products processes application coating rx lenses establishing maintaining lens hard coating processes documenting reporting project progress analyzing chemical properties hard coatings working independently hard coating technician 102003 022005 company name city state working supervisor planing scheduling daily operations dipdip process insuring proper training assigned personnel according latest sops work instructions performing variety complex technical duties relating coating machine support include titration chemicals machine troubleshooting electromechanical chemical planing scheduling daily operation dipdip process spin processes communicating incomingoutgoing tech specific problems upcoming changes performing machine maintenance troubleshooting start shift verifying levels correct system ready run maintaining accurate process log book make necessary testings adjustments record results proper log surfacing lab technician 012003 022003 company name city state handling types lenses travel surfacing department following applicable procedures optical laboratory setting blocking lenses processing final inspection overall cosmetic appearance rx eyewear ensuring complete accuracy specific rx requirements monogram operator 061999 012003 company name city state setup operate maintain various monogram sawing machines education esol 2010 saint petersburg college city state usa 20092010 esol program 400 gpa bachelor science engineering managment 2020 arizona state university city state usa bse engineering management working towards bachelors degree major gpa 345 expected graduate spring 2020 associate science chemical technician 1993 19891993 chemical textile school sanski mostyu city state yugoslavia technician production nonmetal construction materials iv levelchemical engineering 31 gpa trainings training certificate competition resource conservation recovery act rcra internal auditor engineering group laboratory university course efficient communication training global engineering customer orientation training project management training 14h capture customer requirements develop project scope skills calibration chemical engineering technician documentation engineering management equipment inventory inspection maintain inventory materials processes safety sop staffing supervision technical support technician troubleshooting validations interests playing basketball cooking gardening spending time children,ENGINEERING
aviation supply specialist summary military professional 11 years experience team management administrative accountability supply management effectively managed 300 million personal procurable equipment value asset aviation supply department able perform many areas logistical support ranging safety equipment personnel proper shipping handling material several characteristics traits developed serving active duty responsibility accountability trust judgment leadership name growing advancing ranks marine takes great deal pride honor courage commitment experience allowed many great opportunities develop enhance traits time traits become requirement thats accountability leadership skills begin take leader marines took charge subordinates supervising functionality proper professional warehouse management customer service highlights effective team leader supply logistics planning data management extremely organized six sigma inventory specialist hazmat handling trained emergency response cpr certified secret security clearance valid ca driver license accomplishments global war terrorism service medal global war terrorism expeditionary medal afghanistan campaign medal north atlantic treaty organization medal nonarticle 5 good conduct presidential unit citation managed 300 million personal command equipment deficiencies loses damages maintained 100 accountability large section equipment worth 500 million multiple overseas deployments received 100 mission capable grade commanding generals functional area inspection supervised managed pulled 2500 line items forward operating support zero discrepancies 100 validity experience aviation supply specialist 052002 072013 company name city state supply administration operations occfld includes aviation supply specialists supervise lead perform highly technical functions areas aviation unique applications managing regulating coordinating otherwise exercising control supplies equipment material work includes numerous phases automated material management including initial planning provisioning requirements determination acquisition distribution accountability ultimate issue consumption retention disposal fiscal accounting purchasing procedures performed accordance federal acquisition regulations qualifications required include personal computer operation skills familiarity terminology proficiency key boarding basic understanding data entry application manipulation duties involved administrative government specific procedures use material education certificate completion basic leadership military studies 2013 marine corps institute city state usa adhering marine corps orders directives specific training education requirements assigned needed completed annually marine corps institute several courses study enroll courses study varied occupational specialty safety weapons weapons handling leadership traits leading marines well english spelling mathematics certificate completion military leadership 2006 marine corps institute city state usa school house setting split groups focusing abilities act small group leader council administer personnel commute orally writing understand communicate marine history traditions employ small group tactics weapons develop enhance superior leadership skills tactful appropriate discipline techniques critical thinking skills select one naval aviation survival training 2006 marine corps institute city state usa course includes overview naval aviation survival training program classroom instruction aviation physiology appropriate low pressure chamber briefflight exception prospective helicopter aircrew stress human performance presentation classroom presentation laboratory evolution sensory physiology class lab combatsurvival first self aid class lab aviation survival swim skills class lab underwater problem solving skills class lab multiplace aircraft underwater egress skills class lab extended sea survival written final examination high school diploma k112 2001 monroe senior high city state usa skills inventory specialist leader communication organization computer additional information,AVIATION
business development analyst executive profile business analyst project manager specialization systems well versed data mapping user acceptance testing well solving complex problems highpressure environments excels cultivating managing leveraging client relationships skill highlights business systems analysis project management business process improvement forecasting planning requirements gathering scope project definition technology architecture analysis integrated reporting information system iris portfolio management budgeting costbenefit analysis functional requirements requirement tracing user acceptance testing fixed income modeling wealth management valuation specialist sap business requirements matrixes talented public speaker superb communication skills advanced problem solving abilities critical thinking core accomplishments project management training certification information system business analyst infrastructure system analysis development enterprise model technology issues training implemented strategic change management concept business intelligence executed epic diebold oracle infor system projects large organizations demonstrated experience system fault diagnosis developing solutions managing resolution professor criminal justice law paralegal exceptional communication skills feeding ability understand interpret operational needs businesses levels keen attention detail identification potential glitches threats performance security new applications boosted customer service ratings 33 developing new processes improving work flow professional experience business development analyst january 2006 june 2016 company name city state executive director expansion current prospects database within specified business sectors develop improve current new infrastructure system developed organizational change management strategies documented process flows developed requirements functional improvements enhancements conducted activitybased analysis business processes made recommendations based findings analyze big data social media data develop sales contact plan direct marketing attending industry events build relationships key prospects respond incoming requests information rfis requests proposals rfps customer relationship management crm supply chain management csm professional creative manner understand prospects business needs work expert teams develop tailored innovative system process designed costefficient staffing solutions companies using epic infor oracle resource management software lead colleagues tradedoubler identify common new business prospects crosssell integrated search affiliate proposition represent tradedoubler industry events including round tables speaking forums new business events generate effective leads exceed sales targets business work closely marketing identify appropriate go market messaging specific business sectors knowledge sharing learning development business enterprise risk manager january 1998 january 2005 company name city state supervise underwriting businesstobusiness enterprise risk management ensuring policies contribute protecting organization potential risks director 265 satellite offices within state ohio kentucky 8 auditors managed information associated organizations operations internal sources including finance accounting business development marketing sales operations information technology order contribute development organizations strategic plan worked provided local state federal crime authorities evidence based information client embezzlement whit collar crime cases forecast prediction costbenefit analysis life cycle business impact net worthearnings shortterm midterm longterm scopes business client relationship manager january 1996 january 1998 company name city state developed business solutions leadership clients productively develop implement new improved business systems processes internally externally formed management plan new client accounts sales force achieved assigned sales service objectives contributing marketing sales information recommendations strategic plans reviews executed action plans implementation production productivity quality customerservice standards resolve problems initiated leadership management completion projects delivered appropriate application disposition business consulting managed client prospect account selling account management senior decision maker clevel relationship building assigned within market territory including work enhance generate additional revenue current client accounts prospects committee member internship recruitment development retention assigned division vice president ensure senior level relationship building partnership generate revenue client prospects account development lead generation project manager january 1990 january 1996 company name city state formulated client service operations editorial implementation teams demonstrate tradedoubler expertise new business sales pitch contribute learning environment identifying areas potential learning building knowledge others adopted performance management scheme setting objectives participating performance reviews building personal development plan key relationships business development managers business development executives managed marketing executive proposal writing group marketing client development network team education master science information systemsgraduate business analytic certificate 2017 university phoenix city state master science criminal justice 2003 tiffin university city state specialization criminal justice administration bachelor science public administration 1997 myers university city state skills business analysis account management accounting big data business administration business consulting business development business solutions business systems customer relationship management client relations development database direct marketingfinance information technology law leadership director marketing market evaluation messaging enterprise network organizational performance reviews performance management policies processes proposals proposal writing speaking professor quality recruitment relationship building risk management selling sales scheme strategic plans supply chain management tables underwriting,BUSINESS-DEVELOPMENT
investment accountant career focus accomplished results oriented investment professional strong leadership interpersonal skills adds energy value organizations quest excellence summary skills internet microsoft office ms word ms power point ms excel pivot tables spreadsheets macros business objects lombardi eagle accounting system pega dras workbench account reconciliations detailoriented variance analysis detailoriented analytical expert ms office suite account reconciliation expert effective time management complex problem solving superior research skills accomplishments multiple awards performanceformally recognized excellence achieved financial analysis budgeting forecastingincreased efficiency discrepancy investigations number designing accurate cashforecasting system professional experience company name city state investment accountant 102012 112015 reconciled mutual fund accounts custody identified resolved differences custody accounting cash currency positions using eagle iax business objects lombardi workbench reports communicated collaborated areas firm client fund accountant custodians impacted functions team conducted weekly client meetings act liaison accounting custody resolve outstanding items cash currency positions completed special projects management needed trained oversee assisted staff offshore team pune india acted liaison pune office us helped us team performing tests pega vs business objects eagle platform migration trained new staff assist needed meet department goals ran daily reports fund accountants using business objects ms database award received special achievement award bny mellon bank asset servicing dec 2013 award received special achievement award bny mellon bank asset servcing dec 2014 company name city state aml compliance officer 112011 032012 audited customers bank accounts companys system performed quality assurance reviews customer information maintained various bank systems reconciled quality assurance results spreadsheets performed background search clients using tools world check google search finance projects ud project 1 group simulation project develop investment philosophy strategy drive simulated investment 1000000 using stocktrack invested 50 funds moderate highrisk investment order achieve capital appreciation invested 25 funds low moderate risk investment order preserve capital invested 25 funds derivatives rest index fund cash money market performed analysis determine allocation stocks minimizing cv graphed daily returns stocks performed regression analysis analyzed regression statistics weekly returns performed analysis groups portfolio market groups case analysis price momentum strategy used price momentum model analysis test whether price momentum model work us stock market us canadian stocks used weighted annual returns created worst outlook portfolio best outlook portfolio selected top eight performing stocks quarter create best outlook portfolio compared market determine pricing momentum would hold calculated average return portfolio rebalanced portfolio compared sp 500 quarter within time period company name city state medical technologist 072008 032012 clinical microbiology experience highlights include ordering processing plating culturing patients specimens tests performing rapid tests rapid flu cdiff quick check many performing rapid confirmatory tests identify organism reading gram stain slides performing daily maintenance running quality control instruments education master business administration finance 2011 university delaware city state usa finance bachelor science medical technology 2008 university delaware city state usa medical technology related course work business financial reporting analysis financial management corporate financial policies investment analysis portfolio management corporate governance financial engineering risk management derivatives languages english marathi hindi gujarati personal information excellent multitasking analytical thinking time management negotiation communication organization leadership skills additional information excellent multitasking analytical thinking time management negotiation communication organization leadership skills skills ms office database macros vlook pivot tables outlook company platforms business objects workbench eagle pega lombardi dras,ACCOUNTANT
teacher summary highly ethical dependable diligent expert curriculum development field highlights curriculum development assessment ms office proficient strong communicator instructional design elearning tools learning management systems accomplishments designed effective lesson plans focused age levelappropriate material experience company name june 2012 current teacher designed research based curriculum writing instruction using trivium approach saw student scores rise result curriculum developed research based curriculum language arts lessons using addie method instructional design analyzed state standards school standards developed grammatical lessons according standards monitored student learning creating effective critical thinking strategies like sentence analysis using diagramming enhance learning outcomes created evaluated quality assessment tools maximize student learning result curriculum instructional design student scores rose language arts reading comprehension 4 aims test one year three years using instructional method studentscores rose writinglanguage arts 12 2015 93 students scored meetsexceeds inaugural az merit writing exam 64 scored exceeds az merit writing exam curriculum instructional design consistently met strict grading report deadlines monitoring student learning using effective formativesummative assessments quick turnaround met regularly principal evaluations staff development opportunities developed presented staff development implementation critical thinking strategies across grade levels provided guidance grade level teachers enhancement writing instruction assisted writing effective assignments assessment tools ensure smooth student transition class developed presented research based staff development importance teaching writing congruence reading critical thinking strategies maintained effective communication principal parents instructional practices result positive parent feedback curriculum instruction increased year company name november 2009 june 2012 lead curriculum developer project manager designed effective college courses communicating regularly faculty directors staff scheduled meetings campus facilitated trouble shooting problem solving decision making conflict resolution regarding course development consistently designed developed relevant curriculum many learning styles traditional online classroom working subject matter experts many types professions slashed curriculum issues online ground courses learning management system quality assurance purposes resolving problems curriculuminstruction timely 2448 hours revised courses needed per college program meet strict deadlines analyzing data assess curriculum instruction ensuring enhancement universitys services optimal learning gcu students averaged 20 successful revisions per month results witnessed academic improvement students populated courses revised university 25 years worked ·unv 103 cwv 103303 met aggressive project timelines fast paced environment gcu constantly developing ground online presence designed relevant interesting college courses college fine arts college arts sciences college christian studies grand canyon university implementing understanding design method instructional design well addie method optimal student learning result designs increased student satisfaction rate 65 85 evaluated researched pedagogical methods instructional designers faculty created digital visual aids enhance student learning working consistently academic web services analyze student needs write scripts elearning tools company name september 2005 september 2009 visual arts instructor solved problems designing nonexistent curriculum required college courses fine arts department designed developed effective curriculum instruction campus perspective drawing course digital painting course analyzing course competencies student needs ensure optimal student learning successfully met course objectives facilitating courses using curriculum multi presentation graphic design program assessing student progress consistently four semesters addressed learning styles adult learning theories develop lesson plans art courses using current software programs art methods tools successfully managed evaluated curriculum using portfolio assessment 40 students consistently met students individually address student concerns thereby resolving issues timely manner responded promptly student inquiry graded assignments entered data regularly learning management system meet grade report deadlines created effective rubrics students metacognition purposes well assessment assignments increased student motivation actualizing critical thinking strategies weekly lessons initiated use various software media tools address learning styles education university phoenix 2007 master arts educationcurriculum instruction city state usa applied addie method instructional design implemented classroom use corporate training purposes designed action research plan apa format creation esl tutoring programs schools developed university course corporate training purposes arizona state university 2005 bachelor arts interdisciplinary arts performancevisual arts city state usa critiqued fine art using elements design principles art written oral presentation completed internship glendale community college fine arts department skills conflict resolution course development critical thinking curriculum development instructional design research staff development teaching trouble shooting,TEACHER
human resource finance analyst summary human resource professional seeking challenging position allow grow professionally requires utilize strong educational organization excellent interpersonal skills highlights microsoft office suite peoplesoft outlookword excel power point publisher experience human resource finance analyst june 2013 current company name city state provide support columbia university community providing excellent customer service via telephone email selfservice system responsible resolving customer employees problems related human resources payroll labor accounting transactions data jacs raps applications finance utilize variety systems peoplesoft hcm programs used throughout university answer calls professional matter resolving directly redirecting appropriate department responsible researching resolving client request logging calls web incident form followup incidents immediately resolved work hrpc payroll operations payroll labor accounting accounts payable vendor management purchasing among departments resolve incidents recommend solutions process changes serve resource hrpc staff providing guidance assistance appropriate provide accurate trending data representing university factually professionally knowledgeable columbia universitys human resource policies hiring recruiting workplace notices labor laws essential information human resource supervisorhiring specialist june 2011 april 2013 company name city state responsible supervising group 120 employees clients responsible recruitment employees contractors perdiem interns responsible employee development employee evaluations relations conducted orientation trainings new employees meetings composed distributed relevant employee memorandums appraised productivity handled employee grievances complaints disciplined employees coordinated background screenings potential employees per diem contractors complied state federal local employment legislation laws coordinated placement client targeted case manager based agency guidelines worked closely staffing agencies throughout osceola orange county maintained accurate client files personnel files processed filed documentation accurately real time provided accurate trending data represented company factually professionally facility audits etc handled duties accounts payable accounts receivable duties payroll department processed medicaid hmo billing oversaw tracked company benefits plans researched new benefit plans assisted administrative duties directed director case manager counselor june 2009 june 2011 company name city state charge 80 cases women families homeless shelter system charge interviewing clients admission assessment worked closely housing employment specialists helping clients obtain employment permanent housing worked various staffing agencies client recruitment ny staffing access staffing work force 1 etc conducted employment training employment workshops worked dress success help clients dress properly job interviews responsible overseeing specific investigative cases particularly acs cases domestic violence provided immediate crisis response services call 247 provided crisis avoidance management training interpret legal documents wrote reports reference letters professional correspondence clients education masters human resource management 2015 devry university city state human resource management bachelor arts spanish communications 2009 le moyne college city state spanish communications keller graduate management school languages fluent spanish english skills academic accounting accounts payable accounts receivable administrative arts agency benefits billing clerical conflict resolution counseling client clients excellent customer service database documentation email email employee relations english human resource human resources legal director excel exchange microsoft office suite outlook power point publisher word payroll peoplesoft personnel policies progress quality real time recruitment researching spanish supervision telephone phone employee development typing workflow,FINANCE
instructional designer summary dependable resourceful instructortrainer technical writer instructional designer designs documentation training programs curriculums including classroom lectures online courses selfstudy sessions directed students employees organization members use organizations products services accomplishments state tn teacher license 474 business education software expertise adobe acrobat prof 9 adobe captivate 5 55 7 8 adobe contribute 4 adobe dreamweaver adobe indesign adobe photoshop articulate studio 9storyline fireworks ­ basics flash ­ basics lms blackboard sumtotal moodle microsoft access ­ 03 07 microsoft excel ­ 03 07 10 microsoft outlook ­ 03 07 microsoft powerpoint ­ 03 07 10 microsoft publisher ­ 03 07 microsoft word ­ 03 07 10 snagit education university memphis 2016 doctor education instruction curriculum leadership instructional design technology city state gpa 1st generation phd fellowship academic achievement award instruction curriculum leadership instructional design technology 1st generation phd fellowship academic achievement award university phoenix 2005 master arts adult education distance learning city state gpa gpa 391 adult education distance learning gpa 391 university memphis 2003 bachelor science business administration management city state gpa minority merit scholar business administration management minority merit scholar experience company name may 2015 september 2015 instructional designer city state responsible designing developing course modules university working instructors internal subject matter experts company name january 2015 march 2015 instructional designer technical writer city state responsible designing developing instructorled training nike warehouse distribution center memphis tennessee wrote processes procedures warehouse roles functions company name december 2014 current tutor city state club z tutoring cordova tennessee tutor students grades k12 reading math state standardized tests act test preparation offers assistance developing study strategies works student parent develop tutoring plan fit individual needs prepare tutoring sessions ensure students academic development assess students progress tutoring sessions company name september 2013 april 2014 instructional designer city state responsible designing developing 6 online modules introduction distance education course taaccct grant international paper memphis tennessee company name june 2013 november 2014 technical training manager performance improvement manager city state worked collaboratively business partners clinical staff design develop appropriate high quality training interventions user based documentation meet business organizational needs managed 2 instructional designers 5 technicals writers via interoffice virtually conducted counseling coaching facilitates oneonone coaching sessions facilitated training classes conducts trainthetrainer workshops supervised group instructional designers technical writers assisted operations interviewing selection process utilized information mapping principles techniques create job aids training manuals standard operating procedures reference tools developed created policies procedures job aids training materials user documentation website alerts using information mapping standards writing participated kaizen events improving company processes procedures company name august 2012 october 2012 remote instructional designer city state responsible designing developing online math courses ferndale school district high school students using moodle lms company name october 2011 april 2012 remote instructional designer technical writer city state responsible development least 34 courses included study guide elearning practice elearning assessment paragon software utilized information mapping principles techniques create job aids training manuals standard operating procedures reference tools company name august 2011 december 2011 remote instructional designer project manager city state responsible design development course provided residents uthsc webbased instruction prevent medical errors writing prescriptions responsible creating managing needs analysis project plan implementation plan project company name april 2009 june 2013 training consultant instructional designer technical writer city state worked collaboratively business partners clinical staff design develop appropriate high quality training interventions user based documentation meet business organizational needs designed developed comprehensive instructorled elearning selfpaced blended training classes operations staff ensure established goals objectives met developed aspects training curriculum including courseware participant guides facilitator guides assessments learning activities etc supervised new hires classroom facilitation facilitated training classes conducts trainthetrainer workshops maintained knowledge management system providing ondemand publishing disseminating urgent alerts communications throughout organization researched recommended solutions resources methods effectively meet training development needs identifying eliminating training gaps used sum total learning management system publish disseminate training track compliance report progress utilized information mapping principles techniques create job aids training manuals standard operating procedures reference tools developed created policies procedures job aids training materials user documentation website alerts using information mapping standards writing company name august 2006 december 2010 general education professor city state provided guidance encouragement direction necessary allow students achieve established course objectives worked within structure syllabus acted effective classroom manager advocate participate learning process participated school retention initiatives providing regular accurate timely feedback students school concerning academics behavior attendance etc monitored managed online classroom learning environment using aleks algebra classes maintained course curriculum taught material approved curriculum developed daily lesson plans include instructional aids maintained expertise subject area recommended improvements curriculum design motivated students actively skills academic adobe backup coaching conferences counseling course development crystal reports curriculum design curriculum development customer service customer service data entry designing direction documentation information mapping instruction instructor instructional design knowledge management team leader lesson plans managing materials math meetings mentoring ms word works multimedia needs analysis order entry organizational policies writing prescriptions processes progress project management quality quick reading sales supply chain task analysis teacher technical writing user documentation phone trainer training materials training manuals training programs tutoring website workshops,DESIGNER
k12 principal professional summary committed passionate k12 educational leader lifelong learner effective communication skills 10 years experience builds trusting authentic relationships students staff parents believes analyzing synthesizing classroom district state assessment data drive instruction work history company name k12 principal city state 082011 current provided teacher feedback formal informal observations walkthroughs built trusting authentic relationships staff students parents community members helped create support teacher professional goals developed implemented seminar districtwide k12 morning math reading intervention program included free breakfast program developed curriculum new teacher induction program facilitated induction classes facilitated monthly districtwide plcs bimonthly schoolwide plcs mtsss developed 3 monthly staff agendas one building trained teachers effective teaching techniques classroom management strategies behavior modification developed built positive behavior support program three buildings elementary middle high school presented data important instructional information regularly school board modeled engaging rigorous instruction based best practices mentored supported new struggling teachers worked staff resolve issues built authentic trusting relationships parents staff community members monitored managed student discipline policies three buildings facilitated mtss plc meetings focused using data drive classroom instruction provided training opportunities teachers inside outside district scheduled facilitated teacher interviews modeled expected appropriate leadership promote positive interaction teachers students families communicated regularly developed implemented school policies procedures three schools researched shared instructional strategies optimize education effectiveness assessed current academic programs throughout year determine success facilitated continued professional development teaching staff implementation quality curriculum training appropriation necessary resources company name sixth grade middle school language arts teacher city state 082009 072012 developed implement schoolwide middle school homework policy helped students develop important learning skills good study habits useful trade school college education consulted often head langrage arts department teacher support advice needed served reading workshop committee pbis team developed weekly lesson plans collaborated special education teacher partner established high academic expectations clear classroom rules procedures established appropriate deadlines provided complete instructions reading writing assignments homework contacted parents regularly provide information regarding assignments projects assessments delivered engaging rigorous instruction based colorado academic state standards analyzed student data using classroom district state assessments guide classroom instruction trained administer assessments standardized tests evaluate student progress adapted lesson plans curricula student interests increasing gpas student engagement developed strong trusting relationships peers built deep authentic relationships students families offered support guidance students struggled academically andor socially provided personal guidance students struggling classrooms maintaining professionalism helping students feel safe kept classroom organized clean safe students visitors three years highest reading writing student growth achievement school csap two years 70 grade level company name elementary teacher city state 082006 072008 taught 6th grade 20062007 school year taught 4th grade 20072008 school year communicated student progress academic difficulties behavioral concerns parents guardians administration using tact professionalism improve student academic performance developed implemented classroom procedures provided safe learning environment provided focused instruction group small group individualized work developed organized reading math stations organized classroom supplies decorated classroom walls celebrate student achievements create fun nurturing settings meet learning n collaborated student parents plan classroom parties prepared materials lessons assignments assessments evaluated corrected graded student performance identify gaps skills knowledge set realistic goals skills relationship building networking policy procedure adherence common core learning standards group facilitation presentations elementary middle high school education high performance standards education 122008 western governors university city state master science educational leadership 122005 western governors university city state master arts k8 teaching 121996 colorado mesa university city bachelor arts mass communication,ARTS
finance consultant summary strategic analytical finance professional 10 years success reporting analytics financial planning analysis project management technology payments vendor management treasury highlights financial modeling experience company name february 2016 current finance consultant city state prepares monthly payment reporting analytics dashboard senior management ad hoc reporting data warehouses utilizing teradata sql oracle business intelligence enterprise data analysis tracking leveraging access databases excel pivot tables charts vbamacros supports madivestitures new product launches provides analysis assist negotiations credit card companies payment processors company name april 2009 february 2016 senior financial analyst city state finance liaison indirect sales channel provided financial reporting analysis sales marketing covering 282 agents 5744 locations developed credit review processes preparation iphone launches active stakeholder behalf fpa multiple initiatives provided insightful recommendations broad range decisionmaking requirements participated development business cases projects developed implemented b2b payment acceptance strategy including optimization commercial credit cards generated annual credit card interchange savings 39m various programs presented strategy performance tracking senior management system administrator project manager reconnet reconciliation journalization system responsible keeping system support costs new development expenses line budget supported sarbanes oxley testing internalexternal audits month end close temporary assignment finance manager oversee launch softcard mobile wallet payment processing trial markets company name february 2007 april 2009 retail analyst city state prepared distributed weeklymonthly aging reports executive management partnered fraud audit compliance teams identify address risk management concerns reconciled sales vs deposits 90 retail locations daily basis investigated reported significant variances company name may 2005 february 2007 treasury assistant city state processed journal entries assisted month end close duties led recovery lost revenue associated returned check payments education stevens institute technology 2014 master technology management management technology city state management technology seton hall university 2005 bachelor science business administration finance city state business administration finance skills ad b2b budget business intelligence charts credit data analysis data warehouses databases decisionmaking executive management senior management external audits finance fpa financial reporting macros marketing access excel month end close negotiations enterprise optimization oracle payment processing pivot tables processes processors reporting retail risk management sales sarbanes oxley sql strategy system administrator teradata vba,FINANCE
operation manager special hiring auth veterans pref veoa skills secret security clearance project management budget analysis training development schedule management critical thinking team building written oral communication skills process improvement microsoft office suite expert summary accomplished operation management professional 20 years broad scope experience driving process improvements financial administrative staff productivity military environments cultivate strong relations contract negotiation project management policyprogram development oversee aspects operations including hrfinancialaccounting inventory control selected accomplishments managed financial activities program operations 18m travel funds reduced regional expenditures 8 annually met management goals screening 1000 personnel records necessary skill sets appropriation talent acquisition leader development authored strategic integration implementation procedures increasing production time 20 continues received commendable ratings annually cooperate regional inspections increased performance scores 60 developing new employee processes managed daily operations 18 aviation maintenance courses supervised training 650 military foreign national students developed implemented cross training instructor certification program increased productions 25 incorporated first ever advance composite aircraft process assisted army composite program manager writing new procedures work history operation manager 092013 current company name – city state role operation management coordinates training 3000 employees within regional footprint 100 mission completion ensures compliance established policies procedures led staff training initiatives maximize productivity analyzes key aspects business evaluate factors driving results summarized results presentations writes office job descriptions directives develops executes marketing programs general business solutions resulting increased regional exposure customer traffic tracking system role financial management authorizes mission authority obligate funds support tdy travel assumes ownership accounting forecasting strategic supply planning forecasted operating costs scheduled projects strategizing departments manages high volumes financial activity fastpaced riskbased corporate environment general manager 112009 082012 company name – city state managed quality control unit supply aviation automated logistical supply production control administration section assisted planning organizing directing supervising company level training oversees accuracy monthly reports oversaw unit training calendar schedules forecast training requirements manages defense travel management system army training requirements resource system understanding microsoft based programs coordinated executed internal activity company battalion staff sections supervised preparation maintenance unit movement unit load plans supervise execution plans order logistic manager 012012 102012 company name – city state coordinated managed resident training activities field aviation logistics maintenance include utilization training resources facilities utilization upkeep modernization recognition establishment new facilities requirements necessary maintain quality training facilities identified managed unprogrammed requirements training program constraints training support schedule synchronization tracking resolution training support failures deconflicting class equipment facilities schedules instructor requirements external tasking personnel equipment coordinated aviation maintenance resident nonresident training issues unique onsite instruction active army reserve components use displaced equipment new equipment training teams senior training specialist 112009 122011 company name – city state served training instructor subject matter expert performing instructional training development work structural branch structural pneudralic division spd managed course material assigned blocks instruction within comprehensive courses providing training materials aids needed conducts platform instruction administers practical exercises examinations students administer proctors written performance examinations conducted evaluation certified training instructors within division senior evaluator trained initial entry level intermediate advance course military occupation specialty national guard reserve component foreign national active duty soldiers education bachelor science business administration current trident university international city state professional development united states army structured self development 2013 manager development crs 2006 systems approach training basic 2012 action officer development 2006 supervisor development 2012 safety course 2006 training developer middle manger 2012 hazardous materialswaste handling 2006 injury prevention leadership 2010 aircraft structural adv ldr 2002 composite risk management crs 2010 basic noncommissioned officer 2002 army basic instructor 2010 total army training system tats 1999 support cadre training 2010 primary leadership development 1999 aircraft component repairer supervisor senior ldr 2007 leadership development 1999 supervisor development 2006,AVIATION
medical support assistant professional summary detailoriented disciplined team player seeking new role supervisor position 15 years experience military healthcare include 8 years management resultoriented personnel specialized training significant handson practical experience hospital setting proven ability manage multiple responsibilities simultaneously proactively resolve issues excel fastpaced highpressure settings key qualifications secret security clearance clinical management leadership communication skills operations personnel supervisiontraining team building networking accountability data reporting trackinganalysis critical thinking patientphysician relations budgeting record maintenance data administration time management risk management education training september 2016 bachelor science health care administration kaplan university health care administration may 2015 associate science health science kaplan university health science november 2014 emergency medical technician basic national registry emergency medical technician professional experience 072015 current medical support assistant company name city state charge processing inpatient outpatient specialty consults referrals computerized patient record system cprs along processing authorizations fee basis claims system fbcs scheduling veterans vista appointment manager pulls reports daily specialty consults sorting consults spreadsheet ensure proper data tracking appointment tracking making followups works closely nonva care coordinator nurse veteran affairs staff ensure fast accurate coordination care facilities va medical center nonva care providers responsible assisting patients providers nonva facilities referrals setting appointments generates authorizations veteran services ensuring proper icd10 cpt drg codes use well allocating appropriate funds services works cbo health administration services perform monthly audits authorizations ensure correct codes data funding used ensures veterans eligible opted veterans choicefirst program uploads appropriate data information medical documentation healthnet communicates veterans family members providers nonva facilities professional courteous tactful helpful manner researches followup complaints inquiries providers nonva facilities veterans assists coordination resolve issue 112005 062015 healthcare clinical manager company name city state supervised 40 personnel medical clinic dependable training safety welfare professional development determine personnel requirement conduct training programs developed new standard operating procedures medical clinic ensured personnel trained qualified procedures resulting excellent care patients deployed new way tracking ordering medications medical supplies improving effectiveness medical supply department monitored managed controlled budget ordering restocking medical supplies assisted technical administrative management medical treatment facilities supervision physician andor physicians assistant enforced proper processing clinic charge documents ensured timeliness accuracy submitted information coordinated daytoday operations medical clinic higher echelons medical treatment facilities demonstrated support clinic divisional medical center policies coordinated communication patient internal external providers addressed patients clinicians concerns documented patients encounters regarding clinical issues appropriate forms provided clinical administrative information physicians needed enforce strict maintenance accountability 10 field litter ambulances six medical sets worth 700000 082002 112005 healthcare specialist team leader company name city state directed services taught trained medical technicians performed team leader 6 personnel worked foreign nationals develop maintain field medical clinic rural areas provide medical assistance unable obtain care maintained accountability serviceability organizational equipment including six evacuation vehicles communication equipment provided emergency medical treatment limited primary care force health protection evacuation variety operational clinical settings point injury illness levels military healthcare accomplishments basic leadership course 218th regiment leadership fort jackson sc advance leadership course acs fort sam houston tx army field sanitation course fort bragg nc medical terminology first aid instructor sexual harassment assault response prevention program equal opportunity programs skills administrative basic budget cpt dependable documentation fast forms funds icd10 team leader medical assistance works organizational assisting patients personnel policies primary care requirement safety scheduling sorting spreadsheet supervision technician training programs vista,HEALTHCARE
banking relationship specialist summary highly enthusiastic customer service professional 7 years client interface experience dedicated customer service representative motivated maintain customer satisfaction contribute company success strong organizational skills customer service expert active listening skills adaptive team player courteous demeanor also seasoned conflict resolution energetic work attitude highlights creative problem solver types 45 wpm call center reliable excellent communication skills friendly approachable exceptional customer service accomplishments consistently achieved 100 teller balancing average well balanced daily cash drawers vaults totaling average 900000 experience banking relationship specialist jul 2005 sep 2011 company name city state customer assistance worked company systems live support diligently completed assigned tasks working overtime needed customer service customer service inbound call center transfer calls appropriate department necessary researched calmed rapidly resolved client conflicts prevent loss key accounts computed data reports provided required weekly monthly quarterly reports listing sales figures client track records customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders opened closed personal business checking saving cd accounts processed safe deposit box transactions created cashier checks entered customer data chex systems processed fed ex shipments filing answering phones sending faxes responsible making executive decisions regarding new customer relationships completed daily incoming outgoing banking reports merchant teller dec 2004 jul 2005 company name city state processed large deposits merchant customers assisted incoming outgoing courier transactions responsible balancing accurately daily basis assisted operations manager teller line answered phones filing duties associated position merchant teller teller jun 2004 dec 2004 company name city state cashed checks new existing customers processed incoming daily reports completed mail deposits dual control processed cashiers checks money orders processed credit card payments responsibilities associated position teller education associate science inter social behavioral sciences 2016 los angeles southwest college city state united states received certificate fingerprinting skills outbound call center excellent customer service assistance fax filing answering phones type 50 wpm microsoft word excel,BANKING
information technology coordinator professional profile bs graduate record success implementing solutions demonstrated commitment quality customer service detail oriented strong team player self motivated demonstrated exceptional analytical skills proven ability work effectively cross functionally levels management responsibilities increasing scope 9 years experience clientserver developer using transact sql plsql classic asp aspnet html dhtml xml javascript using css layout design principles 7 years managing project timeliness accuracy approving highlevel detail designs well managing successful test plans directed stages software development including requirements design coding testing implementation several company wide intranet initiatives like ovations associate rewards recognition program used 30000 employees kronos tm workforce central time attendance program 13000 nonexempts employees several projects included management offsite vendor resources experience using following database management tools ms sql server 657 2000 2005 sql oracle 9i proficient ms windows ms office minitab business objects adobe cs3 web edition visual studio frontpage paintshop pro experience information technology coordinator nov 2003 current company name provide technical support throughout office building managing web presence networking computers office equipment well researching grant opportunities implementation technology component leadership soar program responsible building capacity foundation within area information technology helping move closer paperless environment scope role streamline operations implement effective online marketing media strategy automate work processes employees centralize activities givingback foundation inc using internet media web developer jun 2003 current company name webmaster responsible wingtowing implementation online solutions small businesses using full system development life cycle projects delivered 100 time within budget correctly assessing needs upfront gathering detailed design specifications prevent scope creep directly involved designdeveloptesting phases implementing database systems using classic aspaspnet 20 ms sql server 20002005 windows hosting environment php 40 50 mysql 4 linux hosting environment well providing support operations evaluating overall system performance project launch key aspnetms sql 2005 solutions implemented period vendor developed ad tracking email newsletter marketing software clients relied upon research cost benefit analysis provided determine best solution met needs budget intranet application support analyst jan 2003 jul 2007 company name key responsibilities manage timeliness accuracy system parameter setups data migration files private label bank card projects worked functional areas marketing risk fraud operations collections ensure parameters implemented met project requirements serving lead responsible overcoming organizational technical barriers arose period able successfully multitask manage several projects concurrently making role key successful implementation 14 new portfolios combined growth 126b new receivables implemented successful businesswide initiatives ovations associates rewards recognition system primary responsibility enhance systems graphical user interface make intuitive users completed project resulted 50 increase system productivity remaining stable peak usage periods accomplished managing wingtowing project implementation selected outside vendor internal teams involved kronos tm workforce central key responsibility stabilize application within windows 2koracle 9i infrastructure leveraging test server validating patches major version updates vendor moved live production environment load balancing 3 application 1 database server implemented better support peak usage times allowed system always available users accurately record time ensured human resource department within 99 compliance handling employee payroll managed offshore resources several key intranet initiatives assisting review approval highlevel detail design business requirements enhancementsmaintenance miscellaneous web applications within scope consumer finance build team testing phase complete assured hand build production run team seamless transition interrupt existing production processes initiated role technical support contact providing maintenance enhancements three integrated business tracking systems built classic asp ms sql used manage work flow portfolio services department 120 associates phases application built members information management leadership program imlp specific requirements implement within six month rotation rotations left support gap filled address system issues rose resulted smoother transition imlp members allowing time focus fulfilling requirements program instead immediately coming new rotation addressing issues left previous colleague implemented database migration plan ms sql server 65 2000 included maintenance schedules archiving structure two versions ms sql server completely different two phased approach phase one required migration 65 70 phase two migrate 70 2000 since support going dropped ms sql server 65 entire project completed within 30 days migration allow implement regularly scheduled maintenance plan reduced enduser downtime 10 20 hours per month zero subject matter expert midrange application group stamford responsible conducting transfer knowledge atlanta data management personnel back midrange team ongoing support due elimination curtain business functions process successfully completed within 60 days prevent possible impact production systems education bachelors computer information systems devry university city state us 92000 62004 devry university alpharetta georgia bachelors degree computer information systems academic honors deans list hope scholarship gpa 346 working attending school fulltime affiliations givingback foundation inc certifications six sigma green belt certified skills marketing operations database asp ms sql server sql sql server technical support testing aspnet budget clients database systems life cycle linux ms asp ms sql server 2000 mysql online solutions php project launch solutions sql server 2000 system development closer media strategy networking online marketing bank card collections credit data migration receivables intranet maintenance application support archiving data management subject matter expert work flow business requirements engineer finance graphical user interface increase kronos load balancing offshore oracle payroll production environment user interface belt certified black belt six sigma sixsigma net associate clientserver coding css customer service database management detail oriented dhtml flash frontpage html javascript microsoft sql server microsoft sql server 2000 minitab ms office photoshop project management receptionist retail sales self motivated software development structured software team player test plans time attendance time attendance visual studio xml,INFORMATION-TECHNOLOGY
administrative assistant professional summary highly motivated enthusiastic individual multiple years experience fastpaced office settings onsite construction settings resourceful professional hardworking team player offering expertise various fields customer service sales clerical support office management data entry project management inventory allocation general construction labor painting residential cleaning general landscaping customer relations communications technical support selfmotivated work ethic ability perform effectively independent team environments responsible punctual productive professional high attention detail strong organizational skills ability handle multiple projects simultaneously high degree accuracy well anticipate professional needs proactively identify resolve problems boosting operational efficiency attentive personable worker eager learn take new challenges maintaining efficient accurate operations skills spreadsheet management program files maintenance advanced ms office suite knowledge customer client relations multiline telephone systems office team management avimark veterinary software knowledge autocad software knowledge foxitpdf software knowledge sales marketing file conversion sharing expense reporting invoice processing transcription dictation 90 wpm typing speed residential painting preparation heavy equipment operations flooring removal installation data entry telemarketing billing collections cloud database management cash register operations inventory management support contract negotiations project management business correspondence contract preparation recordkeeping purchase order preparation conference planning work history administrative assistant 042019 112020 company name – city state supported efficient zoom conference call meetings organizing materials documenting discussions distributing meeting notes developed updated spreadsheets databases track analyze report performance sales project data using ms excel managed company cloud zoho databases international domestic office locations converting complex data easytointerpret data sorted distributed office mail recorded incoming shipments corporate records processed invoices expenses using ms excel foxitpdf software facilitate ontime payment developed updated record filing system office servers improve document organization management performed general office duties including limited handling interoffice customer emails sending receiving faxes answering multiline phone system routing calls delivering messages staff maintaining office petty cash recording transactions managing payments orders office bills supplies creating updating physical records digital files office servers maintained staff customer directories company policy handbook human resources department using ms publisher ms word prepared edited bid requests proposals purchase orders project specs transmittals rfis extra work orders new work orders organizational clerical support using ms office programs composed internal memos external correspondence senior management reviewed documentation eliminate errors successfully orchestrated coordinated annual nisd conference meetings including responsibilities booking conference location facilities arranging travel hotel accommodations speakers attendees assisting development production conference agenda schedule presentations itinerary id badges conference welcome packages attendants responded emails correspondence acting liaison overseas offices subcontractors facilitate communication enhance business processes downloaded distributed project bid project files via ftp sites box file sharing assisted prospecting securing new customers projects assisted managing accounts payable receivable well creating detailed expense reports accounting department cashier 122017 082018 company name – city state processed pos transactions including checks cash ebt cards credit purchases refunds received processed accurately prepared food orders placed customers operated cash register cash check credit card transactions 99 accuracy counted balanced accurately reported cash electronic transactions accounting errors resolving discrepancies beginning end shift replenished sales floor merchandise organized shelves racks bins optimal appearance checked identification proofofage refusing alcohol tobacco sales underage customers served needs sometimes one dozen customers busy fastpaced environment promoted customer loyalty consistent sales delivering friendly service knowledgeable assistance checked bills counterfeit pens examined coins spot refuse foreign currency assisted customers store phone answering questions fulfilling requests processed packing slips evaluated product inventory check quality quantity issues returning unacceptable materials vendors maintained wellorganized restocking areas removing empty pallets boxes debris avoid blocking aisles creating safety hazards unloaded arriving stock prepared merchandise transfer shelves removing packing materials applying identifying codes price inventory control numbers helped customers locate desired items transfer oversized items vehicles performed inventory control counting stocking merchandise behind counter coolers sales floor worked additional shifts night shifts multiple store locations support team members inventory fulfillment goals maintained clean work environment kitchen area sweeping mopping wiping counters washing used cookware emptying trash receptacles sweeping parking lot end shift maintained knowledge base company pricing special promotional discounts products services used downtimes prepare ingredients workstations restock supplies expected busy periods managergeneral construction laborer 012015 012018 company name – city state worked contractors property owners understand needs provide excellent service assisted site inspections homeowner orientations new projects well evaluation calculations project bids assisted procurement project materials following contractors specifications provided punch lists efficiently prepared job sites removing debris setting materials tools prepared cleaned surfaces rebuilding purposes removing damaged tiles bricks mortar interpreted job site supervisors orders technical documentation complete accurate work used required tools complete jobs including limited hammers saws drills grinders squares levels screwdrivers sanders gained knowledge experience function operation light heavy machinery limited bobcats air compressors generators floor sanders table saws jackhammers safely move debris materials efficiently complete projects responsible prepping sanding priming painting cabinets molding trim railings doors interior walls ceilings project following requirements guidelines provided contractor assisted installation new appliances flooring cabinetry hardware faucets fixtures instructed contractor worked speed accuracy consistently meet production standards worked independently fastpaced environment meeting productivity quality expectations worked closely project supervisor maintain optimum levels communication effectively efficiently complete projects assisted crew members complex tasks requiring close teamwork coordination meet quality specifications closely followed instructions contractors throughout duration project maintaining safety high standards home remodeling work assisted company exposure advertising creating maintaining social media accounts along design distribution companys business cards owneroperator 012014 012016 company name – city state founded managed cleaning business applying marketing strategies build company exposure creating company portfolio building clientele meeting customer needs expectations providing exemplary services offering competitive pricing managed daytoday business operations including finances budgeting advertising public relations prospecting new clients project assessments bids maintaining supply levels addressing customer questions needs project labor completion boosted company exposure sales use social media platforms job search engines scheduled appointments consultations new existing clients met potential customers provided walkthru evaluations project quotes created applied contract templates new project proposals agreements cater customers individual unique needs provided additional deep cleaning services steam cleaning laundry services pressure washing needed upon customers requests maintained date records customer contact information contracts improve operations maintain efficiency implemented strong timeefficient work ethic providing dependable reputable services customers education liberal arts sciences jefferson state community college city state completed one year studies maintaining 37 gpa obtain degree standard diploma general studies 052004 springville high school city state,CONSTRUCTION
general manager executive chef summary dedicated leader 15year track record organized administrative professional handson experience supporting business areas accounting database management human resources collaborative team player strong communication decisionmaking time management abilities highlights report writing computer proficiency serviceminded human resource knowledge ability prioritize motivational leadership style inventory control professional demeanor selfdirected time management ability accomplishments scheduling facilitated onboarding new employees scheduling training answering questions processing paperwork process improvement oversaw implementation new phone system resulted costeffective service research investigated analyzed client complaints identify resolve issues administration performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents interdepartmental use training successfully trained staff office systems databases policies procedures focusing minimizing errors generating superior results payroll assistance assisted payroll preparation entered data cumulative payroll document experience june 2014 october 2015 company name city state general manager executive chef coordinated department functions restaurant staff updated employee paperwork time records liaised directly customers meet needs maintain satisfaction maintained detailed administrative procedural processes improve accuracy efficiency achieved notable successes cost control revenue generation marketing effectiveness may 2013 may 2014 company name city state sales consultant met incoming customers provided immediate assistance listened customer needs preferences provide accurate advice solicited referrals satisfied clients answered incoming telephone calls professional knowledgeable responses provided expert product service information september 2012 april 2013 company name city state sales consultant service technician coldcalled prospective customers build relationship filled expense reports accountingupdated database customer sales information established new customer accountsevaluated competitors performed market research worked technician cleaning different biological hazards including crime scene cleanup flooding fire restoration june 2012 august 2012 company name city state forklift driver transported construction scaffolding materials turnaraound chemical plant large forklift transported employees around job site using passenger vehicles trucks vans maintained strict adherence safety protocols required client april 2011 may 2012 company name city state operations manager oversaw development launch customer database boosted company efficiency technology upgrades process improvements optimized overall customer experience establishing procedures handling issues phone identified inefficiencies made recommendations process improvements november 2009 march 2012 company name city state general manager trainer new restaurant openings continually monitored restaurant took appropriate action ensure food quality service standards consistently met exhibited thorough knowledge foods beverages supervisory duties service techniques guest interactions optimized profits controlling food beverage labor costs daily basis communicated well used strong interpersonal skills establish positive relationships guests employees march 2009 october 2009 company name city state swing manager scheduled directed staff daily work assignments maximize productivityefficiently resolved problems concerns satisfaction involved partiescontinually monitored restaurant took appropriate action ensure food quality service standards consistently metassigned tasks oversaw direction employees ensure compliance food safety procedures quality control guidelines education 1988 ged city state united states ged grew guadalajara mexico attended home school taught mother later received ged also following training basic vocational certificate restaurant operations basic vocational certificate culinary management coursework business restaurant hotel management interests cooking computers sailing golf travel working family additional information fluent spanish believe hard work integrity honesty diligence help succeed meeting goals adding value company work skills advertising automobiles consultant customer relations data management financial planning food safety hiring inventory control inventory management managing marketing materials network design network new construction payroll performance appraisals personnel policies project management restaurant operations retail safety sales spanish speaking supervision telecommunications equipment operations maintenance,CHEF
sales associate professional summary jack trades enjoys daily challenges seeks opportunity learn improve skills skills abilities management punctual possessing outstanding time management skills thorough understanding fundamental retail store operations sales regularly assisted customers locating selecting products professional manner thorough understanding fundamental retail store operations communication taken multiple professionalism communications courses possesses ability calmly speak angry dissatisfied customers dignity respect critical thinker exceptional problem solving abilities leadership received years quality leadership learned best techniques lead supervise best worstleaders experience general laborapprentice obx fire tech nov2014dec2014 listen customer complaint fire truck simulate operating conditions caused complaint recreate complaint issue diagnose actual problems use hand power tools alleviate issues maintain good customer relations leave work area trucks clean cleaner conditions found grill closer mcdonalds sep2014nov2014 use provided equipment cook meat prepare sandwiches ordered maintain cleanliness work area close clean area store closed general labor southern scapes landscaping jun2014aug2014 operate hand power tools accordance job requirements dig plumb irrigation lines various irrigation needs per plans drive jobsite without 8 ton trailer bobcat andor excavator read interpret plans lay sod plant irrigate various plants accordance job plans general labor soundside recycling mar2014may2014 assist sorting recyclable metals type sort trash recyclables maintain clean working areas meat slicermorning prep firehouse subs dec2013jan2014 assist franchisee preparing store opening slice weigh prepare meat per sop assist assembly preparation finished product present customer upon completion assist maintaining store cleanliness head training kkg safety investigations oct2013nov2013 responsible individual training supervision development 4 operators responsible ensuring standards met provide company disciplined physically morally fit operators competent core tasks participate fieldwork sales associate 7eleven sep2013 operate cash register experience sales associate april 2009 july 2009 company name reference invoice ensure delivery products ordered manager mark discrepancies invoice maintain cleanliness store stock products flexspace shelving prepare store first shift associates receiving associate walmart jul2013sep2013 assist unloading one trucks ranging size 12001800 pieces per truck palletize freight department maintain accountability ammunition age restricted products electronics merchandise valued 100 distribute pallets respective departments 2200 night shift stock assist night shift stocking time permitted make plastic cardboard bales needed maintain cleanliness orderliness backroom garden center sales associate walmart may2013jul2013 stock shelves needed depending backstock operate cash register maintain health plants assemble grills patio furniture needed display assist customers locating selecting products overnight maintenance walmart mar2013may2013 conduct initial sweep store 23 maintenance associates clean bathrooms use scrubbing machine scrub floors fix problems encountered use propane powered buffer buff floor dry scrubbing strip old floor wax apply new wax needed maintain general cleanliness store infantryman us army mar2009oct2012 operate maintain weapons rifles machine guns hand grenades operate maintain field communications equipment maintain accountability positive control 10000000 worth equipment weapons ammunition etc participate basic reconnaissance operations locate construct camouflage infantry positions equipment assess need direct supporting fire maintain cleanliness facility assist conducting programs operate cash register sell fill contracts hand maintain accountability accessories pingpong paddles tennis rackets etc means sign outin sheet cashier august 2007 october 2007 take orders january 2006 may 2009 prepare food operate cash register deliver food customer wash dishes cook food student currituck county high school auto shop aug obtain working knowledge automotive electronics brakes fluid systems tire removal balancing rotation etc classroom setting apply hands setting troubleshoot vehicle problems using board diagnostics obdii port diagnostic scan tool locate follow repair instructions based diagnostic trouble code dtc use various hand tools needed repair vehicle issues maintain record cost service work order sheets use hydraulic lifts jacks jack stands creepers needed maintain accountability functionality tools skills army automotive basic cash register com contracts delivery electronics hand tools mark weapons oct receiving sales troubleshoot education high school diploma 2009 high school automotive skills general education automotive skills general education career management class,FITNESS
teacher summary talented early education professional diverse experience planning implementing various activities promoting physical social emotional intellectual growth childrenjob title capable remaining calm pressure continuing keep preschool setting light playful work hard identify communicate behavioral educational issuesopenminded job title talented incorporating blend traditional progressive techniques daily activities facilitates clear communication children parents fellow staffcreative preschool teacher adept continually implementing current trends early childhood curriculumearly childhood teacher specializing child psychology development recognizes importance parentchild bond believes regularly communicating parent highlights cpr first aid certificate problem solver time management creative thinking team player certified early childhood education conflict resolution techniques training food handling preparation calm patient experience 082013 012016 teacher company name city state supervise 35 year old children setup small group outdoor activities maintain paper work parent teacher conference promoted good behaviors using positive reinforcement methodmaintained daily records childrens individual activities behaviors meals napsestablished safe play environment childrendistributed quarterly educational assessments similar report cards parentsupervised children field trips local parks fire stations zoosencouraged children understanding othersmaintained childfriendly environment access outdoor activitiescompleted required documentation national head start programhelped children reach milestones area selfcaredeveloped professional relationships parents teachers directors therapistsobserved children signs illness injury emotional disturbance learning disorders speech problemsobserved children signs illness injury emotional disturbance learning disorders speech problems 092008 062013 teacher company name city state promoted good behaviors using positive reinforcement methodmaintained daily records childrens individual activities behaviors meals napscreated implemented developmentallyappropriate curriculum addressed learning stylesestablished safe play environment childrensupervised children field trips local parks fire stations zoosencouraged children understanding otherscompleted required documentation national head start programhelped children reach milestones area selfcaredeveloped professional relationships parents teachers directors therapistsworked closely site director family care workers classroom teaching team specialistsobserved children signs illness injury emotional disturbance learning disorders speech problemscollaborated colleagues developing new classroom projects monthly themes 082007 032011 baggage supervisor company name city state manage maintain baggage delivery airplanes ensure safety around arrival departure flights make end shift reports management team 032004 092007 teacher company name city state teach age level activities maintain security schedule weekly plans class promoted good behaviors using positive reinforcement methodmaintained daily records childrens individual activities behaviors meals napscreated implemented developmentallyappropriate curriculum addressed learning stylesestablished safe play environment childrendistributed quarterly educational assessments similar report cards parentsupervised children field trips local parks fire stations zoosencouraged children understanding othersmaintained childfriendly environment access outdoor activitiesworked closely site director family care workers classroom teaching team specialistsobserved children signs illness injury emotional disturbance learning disorders speech problemscollaborated colleagues developing new classroom projects monthly themes 032015 012016 lead volunteer company name city state volunteer month assist various ministries needed am33 leader weekly phone caller education 61996 cda child development associate seattle central community college city state emphasis child developmentcontinuing education early childhood educationchild abuse awareness training present ba elementary education special needs grand canyon university city state elementary education special needselementary education coursework skills cpr creative thinking delivery first aid policies problem solver safety teacher team player phone time management,TEACHER
aspnet web developer accomplishments associate month award cyient member team team month award projects debts erfa experience april 2015 current company name city state aspnet web developer responsibilities migration iu print website printiuedu coldfusion aspnet using mvc framework create prototype dashboard iu print analytics module using high charts july 2011 july 2014 company name city state software engineer responsibilities designed developed application migrate legacy data aspnet application providing ability validate data meet business rules new application design story board using html css design database applications analyzing customer requirements perform code reviews modules developed team members participate pair programming improve coding standards overall application preparation build packages actively participate integration deployment phase applications technicals skills programming languages c web technologies sharepoint 2010 aspnet 403520 mvc 4 application software visual studio 200820102013 sql server management studio databases sql server 20052008 r2 mysql oracle others html jquery css javascript bootstrap jira source controls team foundation sever github visual source safe projects work 1 ledger ledger developed manage task invoice clearance different finance benefits trust accounts pratt whitney also used track invoices charged back department budget various business units primary objective project migrate existing application developed msaccess web based application implementing security adding additional business rules 2 debts daily equity based tax solution debts tool used calculate employee tax based certain parameters medical social security tax factor developed utc usa deals utc employees daily equity tax ubs place flat file day sftp transactions performed employees utc typical flat file contains employee id country code tax details etc debts tool connect sftp downloads flat file perform validation rules last tool decide record status 3 statuses valid exception pending user login system review exception records also user rectify exceptions move exception record valid records send funding files adp 3 supplier portal supplier portal designed sharepoint 2010 collaborate authorized suppliers supplier portal merge seven legacy pratt whitney existing applications single portal features available simplify way suppliers access required business technical information well provide pw valuable delivery information one main communication portals plays major role business pratt whitney apart sharepoint 2010 used sql server 2012 aspnet develop application 4 erfa electronic request agreement rfa agreement two parties company client start work process involved eight approvers approve agreement existing process involves manual submission many problems knowing status agreement percentage completion approval status etc new erfa application developed sharepoint electronic application flexible ui capture required data eliminated manual efforts terms searching online results internal applications validate data entered requester flexible approval process status tracking 5 export logging tool export logging tool web based application collect log export activities occurring pratt whitney military engines simple interface ability generate various reports required report export events apart features also includes facility uploading bulk data database needs validated correctness data business rules determine type data uploaded column awards professional recognition associate month award cyient member team team month award projects debts erfa stood 3rd siasats national level talent search examination high school education indiana university masters computer science indiana university bloomington masters computer science august 2014 december 2015 current gpa 355 jawaharlal nehru technological university bachelor technology computer science engineering jawaharlal nehru technological university andhra pradesh india bachelor technology computer science engineering september 2007 may 2011 certifications rfa professional affiliations source controls team foundation sever github visual source safe team team month award projects debts erfa skills asp aspnet model view controller modelviewcontroller ms asp mvc net access adp application software aspnet 40 associate award benefits bootstrap budget c coding css database databases deployment engineer engines exceptions file finance html integration integrator invoice invoices javascript jquery logging longterm disability ltd microsoft sharepoint ms sql server mysql oracle r2 sap secure file transfer protocol security sftp sharepoint software engineer sql sql server sql server 2005 sql server 2012 ui user interface visual studio web based coldfusion prototype prototypes,INFORMATION-TECHNOLOGY
executive chef chef manager experience executive chef chef manager 012014 012019 company name – city state developed restaurant concept menu recipes oversaw daily restaurant operations 100 gluten free corporate style cafe created daily specials rotating prepared food selections based seasonal availability customer demand hired managed back house staff front house staff ensured personnel safety kitchen sanitation proper food handling storage purchased food cultivated strong vendor relationships coordinated organized restaurant inventory planned executed catered events considered seasonal product pricing availability development promotional dishes menu selections modified standard recipes account ingredient issues customer requests including allergen concerns assured customer satisfaction front house financial management including food cost labor chef banquet chef 012006 012014 company name – city state prepared various la carte menu items seasonal specialties 150 seat country club planned organized oversaw food preparation banquet catering events including weddings golf tournaments 75 275 people ensured maintained fivestar quality food preparation planning purchasing preparing plating interacted club members preparing food remote locations outside grilling pasta nights clam bakes etc planned promotional menu additions based seasonal pricing product availability supply ordering inventory hired trained scheduled managed kitchen staff 812 monitored line processes maintain consistency quality quantity presentation chefkitchen manager 012005 012006 company name – city state managed aspects kitchen accordance goals objectives culture set forth company managed kitchen staff team assigned various stages food production monitored quality presentation quantities plated food across line assessed inventory levels every week placed orders replenish goods supplies depleted monitored kitchen area staff ensure overall safety proper food handling techniques twenty water street executive sous chef 011995 012005 city state prepared presented menu items daily specials 200 seat fine dining restaurant 40 seat tavern seasonal waterfront deck plus banquet catering functions managed kitchen staff team 1015 assigned various stages food production responsible daily food purchasing receiving menu planning inventory control food costing oversaw hiring training development kitchen employees produced amended menus item selections conjunction executive chef work history executive chef chef manager 012014 012019 company name – city state developed restaurant concept menu recipes oversaw daily restaurant operations 100 gluten free corporate style cafe created daily specials rotating prepared food selections based seasonal availability customer demand hired managed back house staff front house staff ensured personnel safety kitchen sanitation proper food handling storage purchased food cultivated strong vendor relationships coordinated organized restaurant inventory planned executed catered events considered seasonal product pricing availability development promotional dishes menu selections modified standard recipes account ingredient issues customer requests including allergen concerns assured customer satisfaction front house financial management including food cost labor chef banquet chef 012006 012014 company name – city state prepared various la carte menu items seasonal specialties 150 seat country club planned organized oversaw food preparation banquet catering events including weddings golf tournaments 75 275 people ensured maintained fivestar quality food preparation planning purchasing preparing plating interacted club members preparing food remote locations outside grilling pasta nights clam bakes etc planned promotional menu additions based seasonal pricing product availability supply ordering inventory hired trained scheduled managed kitchen staff 812 monitored line processes maintain consistency quality quantity presentation chefkitchen manager 012005 012006 company name – city state managed aspects kitchen accordance goals objectives culture set forth company managed kitchen staff team assigned various stages food production monitored quality presentation quantities plated food across line assessed inventory levels every week placed orders replenish goods supplies depleted monitored kitchen area staff ensure overall safety proper food handling techniques twenty water street executive sous chef 011995 012005 city state prepared presented menu items daily specials 200 seat fine dining restaurant 40 seat tavern seasonal waterfront deck plus banquet catering functions managed kitchen staff team 1015 assigned various stages food production responsible daily food purchasing receiving menu planning inventory control food costing oversaw hiring training development kitchen employees produced amended menus item selections conjunction executive chef education associate science culinary arts johnson wales university city state summary skilled creative dedicated executive chefchef manager extensive culinary experience knowledge varied dining concepts large range cuisines focused efficient strong knowledge food safety sanitation guidelines adept food purchasing inventory controlling food cost talented kitchen leader team motivator successful maintaining staff focus efficiency productivity certifications certified food safety manager national registry food safety professionals highlights hands knowledge phases food preparation casual fine dining catering food labor cost control banquet catering menu planning development service recipe development standardization gluten free food preparation certified food safety manager food procurement inventory inventory control knowledge p l accountability kitchen equipment maintenance repair customer service orientated employee hiring training computer proficiency concept cost control costing customer satisfaction customer service equipment maintenance repair financial management food safety forth hiring inventory levels inventory inventory control personnel pricing processes procurement purchasing quality receiving restaurant operations safety skills hands knowledge phases food preparation casual fine dining catering food labor cost control banquet catering menu planning development service recipe development standardization gluten free food preparation certified food safety manager food procurement inventory inventory control knowledge p l accountability kitchen equipment maintenance repair customer service orientated employee hiring training computer proficiency concept cost control costing customer satisfaction customer service equipment maintenance repair financial management food safety forth hiring inventory levels inventory inventory control personnel pricing processes procurement purchasing quality receiving restaurant operations safety,CHEF
aviation safety assistant summary 17 years customer service experience administrative assistant federal aviation administration throughout career earned several awards recognitions commitment people team player award administrative employee year several times also received several awards arranging organizing preparing meals 40 60 people charity lunches take place weekly ever year oct 1st december 15th since 2003 addition keeping responsibilities although worked restaurant since teenager believe desire work exemplary costumer service skills would serve company well position highlights reliable punctual cash handling reliable team worker neat clean professional appearance comfortable standing long time periods comfortable standing long time periods delivers exceptional customer service engaging personality excellent multitasker accomplishments recognized peers management going beyond normal job functions •2014 administrative employee year award •2013 administrative employee year award •2009 commitment quality service productivity •2007 commitment people group award •2006 commitment people group award •2006 administrative employee year award •2003 administrative employee year award •2001 greater boston federal executive support personnel award •2000 greater boston federal executive support personnel award experience aviation safety assistant january 1998 october 2015 company name city state position aviation safety assistant operations perform administrative tasks preparing travel arrangements assisting investigations gathering information drafting correspondence reports enforcements accidents incidents complaint investigations maintain coordinate calendars schedules unit maintaining l confidential files facility emergency security plan telephone availability list insure daily office coveraged enter payroll data assist labor distribution reports insure accuracy operations correspondence leave office additionally provide daily customer service awarded customer service awards recognitions along 3 administrative employee year awards utilizing programming web designing software education created maintained several useful sharepoint databases forms order maintain reliability sharepoint perform weekly backups manage users continuously add new features information needed providing training employees workings sharepoint received time awards recognitions three separation occasions accomplishments significantly reducing workload associated former tedious reporting processes also trained assisted five office employees building sharepoint databases setting user permissions education computer learning center business school graduate basic accounting webpage design microsoft office typing networking hardware software installations honors graduate business 1998 computer learning center business course city state usa honors graduate networking webpage design basic accounting microsoft office graphic design database management personal information 16 years administrative employee also provided essential knowledge clear understandings office practices procedures related position whether entering time attendance information sending letter investigation tending stakeholders requests successful utilized knowledge correctly complete tasks hand opportunity serve lead coordinator several committees combined federal campaign successfully organized promoted campaign 14 years planning organizing preparing serving food weekly 40 60 employees proceeds went charities combined federal campaign committees include occupational safety health administration osha additional information completed courses work place safety orientation compliance philosophy briefing fy15 information security privacy awareness training course osh responsibilities volunteer day care center completed courses safe serving preparing serving food certificates achieved records management 101 annual ethics training employee labor relations behavioral disciplinary issues resolution introduction safety 2014 security privacy awareness training workplace security awareness effective team member office safety administrative professionals putting best foot forward administrative professionals interacting others safety health workplace skills customer service administrative skills highly motivated,AVIATION
director applications profile accomplished healthcare professional exemplary background healthcare progressive leadership experience healthcare proven ability strategic planning business requirements gathering creating roadmap short term long term goals budget estimation management negotiation return investment return value analysis proactive leader excellent work ethic commitment exceptional customer service skills graduate assistant team lead lead implementation optical character recognition ocr system registrar office technical proficiencies hcisehr meditech magic cs 56x 6x athena pm tools ms word excel power point quick base sharepoint project visio professional experience company name july 2013 current director applications city state 400 licensed bed nonprofit faith based hospital residency program two nursing homes ten outpatient physician practices report vpcio management applications administrative clinical revenue cycle ambulatory ancillary manage 5m budget evaluate organizations needs create strategic plan implement new projects negotiation saved 250000 purchasing new products manage staff 7 application analysts 2 team leads 2 consultants ehr workflow redesign optimization integrating standalone applications systems automate workflow consolidating eliminating redundant applications initially 125 applications systems far eliminated 25 redundant applications arra meaningful use gathered documentation meaningful use stage 1 cms audit submitted audit documentation passed audit lead team prepare mu stage 2 attestation currently leading team prepare mu stage 3 attestation icd 10 working collaboratively revenue cycle clinical departments optimize emr workflow prepared icd 10 prior oct 1 2015 deadline lead implementation computerized provider order entry cpoe provider documentation nursing documentation bedside medication verification lab glucose monitoring system rals ehrapplication upgrades meditech curaspan midas interface engine upgrade cloverleaf patient portal direct messaging system via health information exchange hie nyec healthix clinical content mapping loinc snomed rxnorm using imo single signon imprivata executive team member six sigma project optimization workflow reduce length stay emergency room population health initiative executive team member ny queenslong island dsrip program committee nys initiative reduce readmissions reduce medicaid cost company name january 2012 june 2013 project manager city state 140 licensed bed forprofit organization 3 outpatient clinics reported cio worked closely department heads various project implementations project management product evaluation contract management saved 75000 negotiating price purchasing new products introduced project management methodologies arra meaningful use lead mu stage 1 initiative successfully attested stage 1 year 1 prepared documentation cms audit health information exchange hie gathered business requirements created roadmap presented phase wise implementation plan highlevel milestones executive committee lead phase 1 implementation icd 10 performed gap analysis along team prepared project plan lead ehr implementation labor delivery department philips tracevue fetal monitoring documentation system lead implementation ehr cardiology department cardiacscience pyramis lead migration interface engine hl7 connect summit interface engine eprescription drfirst lead implementation standalone version eprescription prepared project plan integration ehr meditech october 2011 may 2012 healthcare consultant company name january 2008 september 2011 program manager consultant state prepared project plan implementation computerized physician order entry ordersets zynx physician nursing documentation eprescription clinical portal single signon meaningful use stage 1 initiative managed 5m budget 2000 licensed bed forprofit healthcare organization 15 hospitals several ambulatory clinics corporate manager projects applications reported corporate cio cno ceo served member corporate administrative steering committee worked compliance officers legal counsel manage policies procedures managed 20m budget negotiation contract management saved 15m negotiating price purchasing new products systems participated monthly quarterly enterprise governance meetings reviewed status ongoing projects issues major change requests resource constraints requirements project prioritization budget many 50 large scale enterprise wide projects capital budget 5m 75 regionalfacility level projects created strategic plan accommodate health systems needs new business initiatives new facility acquisitions business unit expansions managed staff budget 50 direct reports 150 indirect reports regional application managers project managers business analysts programmers consultants offshore teams built strong teams mentoring motivating giving opportunity grow worked closely regional teams consolidating applications systems eliminated redundant systemsapplications standardized workflow implementing best practices across health system initially 500 applications eliminated many half applications integrating systems implementing best practices support senior management promoted culture implementing projects hospital wide initiatives instead initiatives lead smooth transition new project implementations across health system enterprise wide implementations lead teams migration legacy ehr systems healthcare systems preferred ehr system meditech strategically deployed ehr across health system 3 4 phases based services provided hospital reduced implementation timeline 9 12 months 6 8 months eliminating redundant tasks lessons learned initial pilot projects adopting standardized workflow processes implementations reduced overall implementation cost 25 30 training utilizing internal resources various departments less external resources consulting services lead teams implementation computerized physician order entry order sets physician nursing documentation voice recognition system provider dictation patient education discharge instructions worked closely directors physicians case managers clinical documentation specialists implementation standard documentation forms templates across health system lead enterprise wide data archiving reports standardization project education training university nevada 2007 masters science city state sri ram engineering college 2005 bachelor engineering city india professional associations interests himss nyc chapter member 1 page additional information himss nyc chapter member 1 page skills acquisitions administrative automate benefits budget cms consulting content contract management delivery dictation documentation senior management forms insurance team lead legal magic meditech meetings mentoring messaging excel exchange office power point 2000 ms word midas migration negotiating negotiation enterprise nursing ocr oct 1 optimization order entry pacs policies processes profit coding project management purchasing quick recruiting scanning six sigma strategic summit time management transcription upgrades upgrade visio wise workflow,HEALTHCARE
sales summary clearly loyal friendly dedicated individual ambition succeed given environment although extensive experience perishable meats seafood industry love learn always challenge whatever situation get along well others whilst also working efficiently seeking position develop excel giving best employer skills literate ms excelmicrosoft word as400 experience company name may 2004 august 2007 sales city state responsible sales marketing fresh meat products keeping accounts balance responsible resetsnew store openings company name april 1997 may 2004 sales marketing city state responsible package meat products keeping accounts balance responsible cost effective advertising lines sunnyland foods lykes ball park tennessee pride foster farms corn dogs gwaltney etc company name february 1972 march 1996 key account sales representative city state promote market sunnyland products georgia south carolina florida received companys highest sales award 1974197819831985and 1988 education training management training programs florida state dudley hughes macon georgia may 1966 jul 1968 graduated 2 years accounting bookkeeping19671968 management training programs florida state university principles methods persuasive communications effective human relations applied sales skills accounting advertising as400 balance bookkeeping computer literate human relations management training marketing market ms excel microsoft word persuasive sales,SALES
guest lecturer accomplishments heart zones level 1 personal trainer galter lifecenter 2005 current diana dimas page 2 north park university 2011 ­ current group exercise instructor certifications bosu schwinn cycling group power group step group active group core group ride r30 group groove shockwave arthritis chair matter balnce galter lifecenter 2005 current north park univeristy 2013 ­ current publications papers building personal fitness strategy galter lifecenter member newsletter 2010 experience guest lecturer company name strength conditioning 2013 2014 personal health 2014 guest speaker introduction sports management fitness supervisor january 2014 galter lifecenter 2010 ­ current responsible supervising andor performing day day functions fitness specialists fitness coaches interns fitness consults overall safety fitness floor hire train evaluate fitness specialists interns compile report outcome metrics monitor quality fitness testing aspects fundamental fitness instructor galter lifecenter instructor teach fundamentals exercise fitness principles beginner exercisers adults chronic diseases personal trainer january 2011 current education physical education 1 2011 north park university physical education ba psychology sports medicine fitness management 1 2003 north park university psychology sports medicine fitness management languages english spanish ­ speak fluently readwrite basic competence skills basic council english instructor languages speaker quality read safety spanish supervising professional affiliations ace certified personal trainer since 2005,FITNESS
engineering coordinator summary desire work company provides career advancement opportunities friendly environment would like develop skills make proficient job asset company varied skill set enjoy learning new techniques experience engineering coordinator jul 1996 jul 2016 company name city state proprietary software license administrator created database internal external customer tracking sap labor entry approval systems rd destructive technology groups sap io creation purchase requisitions travel arranger various group members purchase card general project supplies patent meeting organization award banquet dinners meeting travel scheduling facilities temp nov 1995 jul 1996 company name city state facilities administrator oct 1993 nov 1995 company name city state ordered parts supplies maintained budget plan received several achievement awards bulk teller jan 1990 oct 1992 company name city state vault commercial account teller bulk teller education associate arts administrative assistance 1990 oklahoma jr college city state united states gpa 395 skills word sap time approval excel travel arranger access database purchase reqs sap outlook ios sap pcard purchases royalty agreement tracking,ENGINEERING
director business development professional summary resultsdriven highly skilled business development director indepth state federal government expertise identifying developing executing strategic pursuits new government opportunities excellent healthcare business process solutions experience leveraging new industry trends well gamechanging legislation impact federal state governments open clear communicator demonstrated strategic vision disciplined execution capable bringing immediate federal government healthcarerelated opportunities core qualifications 32 years experience client engagement oral written submission skills government opportunities 20 years experience government healthcare markets state federal 28 years business experience large global business solutions companies strong analytical business acumen demand creation pursuits ability integrate proven technology solutions clients key strategic initiatives federal government experience within veterans affairs center medicare medicaid dhs fema us marshals coast guard cis ice irs fbi hud fha commerce dol opm dod dc gov experienced within large small businesses including ipos extensive knowledge federal acquisition regulations demonstrated ability organize lead participate direct teams diverse business leadership technological backgrounds strong experience teaming partnering arrangements setaside opportunities well large opportunities requiring small business programs state governments experience 17 states regarding medicaid health human services judicial workers comp employment revenue taxation demonstrated ability shaping branding opportunities author several government white papers va cms experience director business development feb 2007 current company name city state business development pursuit healthcare applications transactional processing data acquisition data aggregationmining saas repository services data storage support services interoperability epresentation payment integrity advanced data analytics fwa led participated several largescale federal state government acquisition teams author several white papers presentations client leadership legislative entities results 56 opportunities opportunity tcv ranged 25m 257m success rate 19 8 years generated 556m tcv presently 495m identified new opportunities presidents club 5 8 years ceo president sep 2003 jan 2007 company name city state startup company within state government markets providing support services innovative software solutions provider healthcare landrelated records start company developed itrelated services state governments private healthcare provider records first year growth 21m december 2006 revenue growth 73m data repository 500mland related records title companies working interoperability networks healthcare providers hospitals within midatlantic state region american title company acquired company repository assets december 2006 vice president commercial digital services feb 1996 aug 2003 company name city state applied graphics technologies agt part mort zuckerman publishing corporation ipo 1996 providing new innovative digital technology publishing firms analog solutions well commercial markets services offered digital capture management storage presentation large marketing firms nba nfl playboy life time magazines 712 years opportunities ranged 35m 375m success rate 820m 7 years agt sold fuji digital services generated revenue climbed 1997 150m well 600m annually 2003 director national strategic accounts digital applied imaging group jan 1974 jan 1996 company name city state 22year veteran within kodak industrial engineer performing statistical release testing client engineering support services 1983 trained sales representative maintained federal government sales within washington dc texas north carolina california new york transitioned kodaks digital imaging storage products services 1888 kodaks larger business units federal government 1992 named director national strategic accounts walmart penneys sears etc across 22 business units managing 7 business development representatives generated revenue 1992 1996 ranging 100m 900m every year sales achievement exceeded revenue goals sales gold achievement every year recognized kodaks leading sales manager within company 1994 1995 education college continued accredidation mechanicalindustrial engineering 1983 rochester institute technology city state usa executive management accelerated management program 1990 columbia university city state usa business develoipment 2011 revenue storm city state usa revenue storm renowned sales development program specializing service industry unique application demand creation business development one sought sales training program sales professionals training two years hipaa professional hipaa certification 2002 hipaa academy city state usa professional affiliations midatlantic professional affiliation mapa washington dc mitchell internationaljopari advisory board san diego ca,BUSINESS-DEVELOPMENT
business development executive profile 17 years demonstrated operational consulting architecture experience development implementations architectures proven background capturing new business ranging 1 million 15 billion total contract value experienced leader strong business technical skills successful track record supporting bid analysis decomposition requirements provide strategic architectures meet demanding functional financial technical needs meeting security requirements provides technical leadership areas transformations strategies implementations bring demonstrable value streamline spend reduce tco skill highlights project management leadershipcommunication skills client account management business development customeroriented market research analysis professional experience business development january 2013 january 2014 company name city state served business development principal solution architect consultent elevate technology solutions federal practice captured activities included opportunity assessment pipeline qualification development customer relationship building teaming partner selection negotiation vendor evaluation cost schedule pursuit estimation executive management reviews project planning managed bid efforts executing phases capture lifecycle process provided regular briefings executive management concerning overall pipeline status also updates specific capture pursuits lead adjacent growth new growth strategies white space areas worked phases proposal lifecycle opportunity identification customer relationship building partner selection development delivery researched developed clients executed customer call plans shape program requirements early increase customer intimacy improve position within target agency identified potential source evaluation board seb members developed call plans effectively influence key decision makers developed relationships key teaming partners major software vendors compliment solution sets led competitor black hat assessments related ptw activities deals include united states agency international development usaid engineering information technology infrastrucutre systems usaid mcio piv npe us securities exchange commision national exam program support services sec neat pi sec office compliance inspection examination analytics support asset verification support ediscovery exam management support senior varchitect senior solution architect january 2012 january 2013 company name city state direct internal parent partner program capture business development teams responding rfi rfq rfp unsolicited proposals lead successful capture new business opportunities deals include csc eagle alliance boeing lockheed martin nasa mhs army navy engage clients cxx level articulate aspects vce offerings including cloudbased products services including presenting value proposition company roadmap onsite phone webex presentations architect innovative technical solutions meet needs public sector federal systems integrators increased requirements supporting reduced budgets including developing proof concept technology demonstrators cloud computing space authored presales documentation include sows slas economic impact calculator project proposals productservice costs white papers lead technical business development key accounts providing technical strategic solution architectures vce parent company client needs design cost modeling solutions various bids across multiple client verticals managing partners subcontractors throughout bid process mapping requirements solutions providing cohesive solution lead proposal text authoring review proposal documents vce parent companies including cisco emc vmware principal business architect leader january 2009 january 2012 company name city state identified business targets gathered assessed qualified requirements prepared cost models developed proposal artifacts including sow wbs conops boe loe sla pursuit successful capture new business public sector opportunities developed operational technical strategies solutions cscs north american public sector areas expertise include cloud computing service desk desktop support network monitoring communication network services part nps new business service offerings standard operating procedures sop developed key relationships teaming agreements federal prime government contractors small business subs technology vendors lead streamlined processes go large federal business capturing several business opportunities csc nps fy 2011 csc main thrust new business deals tcv 461 million usvisit eagle 100 million gsa fas hosting alliant 192 million maryland medicare medicaid merp 300 million dhs work place service cloud computing eagle senior sales engineer january 2007 january 2009 company name city state effectively demonstrated product solutions presentations onsite web conference marketing campaigns new media advertising capture opportunities 200 diverse accounts within commercial nonprofit government contracting organizations including us based international customers developed executed tactical win strategies including reduced costs productivity improvement governance risk compliance business continuity disaster recovery managed business solutions responding various rfp rfi rfq lead 60 win ratio two year period boosted potentiality securing highvalue client accounts business development relationship building skills advancing organizational objectives subject matter expert customer requirements often met exceeded providing tremendous cost savings roi sold 1000 licenses 300 wan optimization devices 5 global managed service contracts within 24 month period leading exceptional performance exceeding 150 ote senior information technology consultant january 2002 january 2007 company name city state performed program management oversight implementation plan timelines issues risks successes maintain portfolio projects assess results determine implement risk mitigation solutions effective business development strategies worked closely client stakeholders understand emerging customer needs gain competitive positioning requisite capabilities successfully capture new business opportunities including north american call center global managed desktop services end user field support pfizer executives effectively demonstrated project management leadership skills develop implement several technical solutions based itil six sigma standards managed design implementation new remedy service management track change incident problem management services research best practices industry standards saved customer business units 60 technical systems implementation costs total savings projected 150 systems engineer january 1999 january 2002 company name city state configured maintained windows nt server win2k corporate production test environments including servers client upgrades tested installed server client applications designed technical installation procedures implementation market data applications led team developing help desk supporting lan network enduser client base 250 end result launch 247 market call center support implemented data center environment include disaster recovery production environment reduced 45 costs operations implementing processes methodologies procedures based industry standards regional account manager january 1997 january 1999 company name city state successfully established relationships new accounts multiregional territory managed account base 267 1999 increase 219 accounts 1997 developed strategic referral system provided continuous leads new business development received presidents club award two consecutive years achieved top account manager status 1997 q2 1998 q2 education emc isilon scaleout storage 2013 emc e20322 solutions design technology architects 2013 emc information storage management v2 2013 emc storage information infrastructure solution design concepts v6 2013 architecting vce vblock infrastructure platforms 2012 architecting vce vblock system 100 2012 architecting vce vblock system 200 1 2012 strayer university bachelor science information systems information systems certifications sba 8a certification estimated 2015 itil v3 foundation certificate vmware technical sales professional 5 vtsp 5 vmware sales professional 5 vsp 5 vmware mgmt management 5 riverbed certified solutions professional palo alto networks certificate comptia certificate comptia network certificate castle rock snmpc certificate skills advertising architect army articulate agency budgets business development business solutions calculator call center cisco competitive concept contracts client clients delivery disaster recovery documentation executive management government help desk information technology itil itil v lan lockheed martin mgmt managing marketing market exchange office win win2 windows nt server modeling navy neat negotiation network networks new business development new media optimization organizational positioning presenting presentations prime processes profit program management project management leadership project planning proposals proposal relationship building research rfi rfp sales securities servers six sigma sla sop strategic technical sales desktop support white papers phone upgrades wan,BUSINESS-DEVELOPMENT
sales representative highlights business tools saas microsoft access excel word power point indesign adobe photoshop salesforce quicken experience 032014 current sales representative company name city state responsible daytoday relationship management 40 unique clients regarding planning production marketing sales distribution jostens yearbook program key priorities include maintaining current account volume 700k developing new business potential prospects project manage life cycle customers yearbook program including idea generation production deadlines marketing campaigns pricing structures budget responsibilities shipping schedules sales goals distribution utilize salesforce log customer communication update targeted new business pipeline develop partnerships grow jostens market share leading effectively trusted main point contact school administration school organizations teachers students coaches parents support school missions implementing educational programs surrounding school pride antibullying studentteacher recognition commitments achievement doubled new account volume growth yoy compared previous rep performance timeframe currently 50 goal 2017 new business 082012 032014 digital media sales representative company name city state responsible daytoday relationship management 60 unique clients regarding online advertising dealer partners key priorities include servicing current accounts developing new business potential prospects convert prospective dealer principals clients selling carscom online ad packagesancillary products analyze consult dealer principals best way allocate advertising budget competitive seopaid searchtraditional printbroadcast media analyses identify opportunity coach dealerships best practices sales interactions conducted monthly marketing reviews dealer partners audience conversion rates consulted dealer partners best practices improve click rates negotiated largest individual sale date carscom philadelphia may 2013 presidents clubexceeded 2013 sales goal 228 awarded top digital media representative new volume growth2013 awarded top cars 360 net unit sales certificate achievement 2013 082011 082012 senior sales coordinator company name city state responsible daytoday relationship management 20 unique clients regarding polypropylene accounts key priorities include management daily communication supply chain account managers transportation accounting compliance departments solving wide variety adhoc requests appointment upper management handle strategic national accounts largest profitable braskem accounts requiring elevated special course interaction attention critical analysis customer purchase orders ensuring accuracy alignment forecasting clients previously projected needs well adjusting future forecasts forecasting client requirements production schedules future customer pos inventory reports analyzing data providing recommended solutions client monthtomonth basis developed bimonthly account analysis model showcasing customers forecasts orders booked validating variances ensure accurate forecasting based value recognized braskem adopted companywide braskem na lead analyst creation prospecting survey braskems national plastics exposition 2012 062010 082011 sales marketing assistant company name city state create marketing materials home sales assist open house showings assist preparation comparative marketing analysis obtain new clients increase client base developing relationships current clients various online media outlets staff new construction sites assist developing marketing new homes education may 2010 bachelor science marketing international business smeal college business pennsylvania state university city state spain gpa gpa35 deans list member alpha lambda delta honors academic club april 2007 may 2009 marketing international business skills accounting adobe photoshop ad advertising analyst broadcast budget bi coach com competitive conversion client clients educational programs forecasting indesign inventory marketing analysis marketing market marketing materials microsoft access excel power point word new construction pos pricing quicken relationship management selling sales shipping strategic supply chain teacher transportation unique additional information amcc academia allconference award fall 2006 2007 captain penn state altoona womens soccer team fall 2007,DIGITAL-MEDIA
sales clerk summary conscientious enthusiastic outgoing retail sales associate 2 years retail industry areas expertise include sales building positive customer relations new existing customers inventory management reliable team player strong communicator experience company name city state sales clerk 102013 current operated cash register cash check credit card transactions 99 accuracy stocked replenished merchandise according store merchandising layouts priced merchandise stocked shelves took inventory supplies cleaned organized store including checkout desk displays alerted customers upcoming sales events promotions identified potential shoplifters alerted management trained 2 new sales associates completed point sale opening closing procedures including counting contents cash register opened closed store handled customer relations issues gracious manner accordance company policies welcomed customers store helped locate items shared best practices sales customer service team members help improve stores efficiency used time efficiently serving customers resolved customer complaints professional manner prioritizing customer satisfaction verified customers received receipts purchases designed presented visually appealing displays mentored new sales associates contribute stores positive culture cultivated customerfocused shopping environment greeting responding customers friendly manner actively pursued personal learning development opportunities related running small business communicated clear expectations goals team member assisted owner strategically scheduling team members maintain optimal staffing levels times supervised directed merchandise shipment processing interacted communicated vendors suppliers resolve inventory shipping product issues concerns answered customer telephone calls promptly appropriate manner determined customer needs asking relevant questions listening actively responses preserved perfect attendance record 18 months company name city state service deli clerk 082011 042014 operated cash register cash credit card transactions 99 accuracy stocked replenished deli items supplies according store merchandising layouts cleaned organized deli department equipment according health department regulations store policy procedures alerted customers current sales promotions completed point sale opening closing procedures welcomed customers store helped locate items used time efficiently serving customers fostered positive work environment consistently treating team members customers respect consideration cultivated customerfocused shopping environment cheerfully greeting responding customers friendly manner determined customer needs asking relevant questions listening actively responses company name city state bus person 022011 062011 cleared stocked replenished dining room table settings according restaurant policy cleaned organized dining room make attractive appealing dining patrons completed opening closing procedures directed owner cheerfully greeted patrons restaurant used time efficiently clearing tables fostered positive work environment working together team members servers respect consideration company name city state concession cashier 052010 082011 operated cash register cash credit card transactions 95 accuracy stocked replenished merchandise food items concession stands according store company standards cleaned organized concession stand including counters food service equipment accordance health department regulations completed point sale opening closing procedures including counting contents cash register cheerfully greeted customers helped orders used time efficiently serving customers fostered positive work environment working together team members respect consideration determined customer needs asking relevant questions listening actively responses education high school diploma general education 2011 national university academy city state general education riverside city college city state skills cash register cash register closing computer literate credit customer relations customer satisfaction customer service dependable inventory listening merchandising natural policies pos problem solver retail sales sales scheduling servers shipping staffing store merchandising tables team player telephone verbal communication skills excellent written,SALES
bank operations analyst summary utilize skills possess challenging diverse working environment highlights analytical customer service communication skills accomplishments pbol program 2013 graduate experience bank operations analyst 012010 current company name city state responsible reviewing processing returned deposited items rdi returned cash items non post items complete operational functions including approving gl tickets key master reports prior forwarding data entry processing assist teammates monitoring department mailbox researching items phone support worked special services atlanta transition functions department inherited assist developing updating department procedures work closely management suntrust liaison stream line north carolina treasurer process account certification operations analyst 012009 012010 company name city state responsible staff daily operations processing w8w9 forms processing 1099 correction requests year end tax statements provide coaching training new existing employees daily new processes complete operational functions including approving gl tickets maintenance reports account updates refunds assist operational manager staff reviews analyze compliant non compliant trends provide recommendations improving monitoring programs system enhancements user education provide escalated support internal external customers irs related issues assist development design sql database department verify calling 945 941 wire remittance provide phone support help line branches monitor department mail box answering questions completing research outstanding items attend weekly bi weekly staff meetings account certification operations supervisor 4 wstaff 012008 012009 company name city state responsible staff daily operations processing w8w9 forms processing 1099 correction requests year end tax statements provide coaching training new existing employees daily new processes complete operational functions including approving gl tickets maintenance reports account updates refunds assist operational manager hiring disciplinary actions well staff annual reviews analyze compliant non compliant trends provide recommendations improving monitoring programs system enhancements user education provide escalated support internal external customers irs related issues assist development design sql database department verify calling 945 941 wire remittance provide phone support help line branches supervise 57 employees account certification workflow coordinator 012007 012008 company name city state 4 responsible ensuring staff completed daily processes including limited w8w9 forms 10991098 year end tax statement corrections provide coaching training new existing employees conducted departmental training new upcoming projects assist development design implementation sales force system used via internet receive year correction request assist vcpremediation project mitigate 17m potential liabilities verify calling 945941 daily wire remittance teller coordinator 012005 012007 company name city state responsible performing lead teller functions balancing ordering cash replenishment branch scheduling employees work shifts conducting performance review branch manager participating selections tellers also completing advanced complex teller transactions complete operational functions included approving transactions cash control branch security internal control participates sale campaigns made sure tellers aware participating achievement sales service goals typically supervised 35 employees irs compliance analyst 012001 012005 company name city state responsible processing corrections request 10991098 responsible reportable applications banks including ncf assist help desk answering questions returning phones branches responsible huntington bank merger mailing 140000 w9 forms feb 2002 supervising 7 temp employees reviewing processing incoming work created letters used returning documentation customers work levels management responsible verificationbalancing 300 banks tax reporting system entries upload files irs project support yearend testing irs compliance specialist 011998 012001 company name city state responsible clerical support compliance analysts responsible verificationbalancing tax reporting system entries researchingmonitoring new account reports process review forms w8w9 editing filing savings bond receipts process balance daily backup withholding deposits thirteen banks monthly spreadsheets project support mail distribution operations specialist 011996 011998 company name city state monitoring reports 5 banks daily basis determining items need reported irs making sure items reported within allotted time clerk 011995 011996 company name city state verify payoff automobile loans determine payoff would satisfy loan begin process titles money center processing teller 011990 011995 company name city state verify process merchant deposits delegate distribute work fellow co workers assist balancing cash vault money center atm teller 011990 011995 company name city state process overnight customer deposits monitor atms determine cash replenishment travel conduct monthly audits balance site atms bank teller 011989 011990 company name city state handled customer transactions daily basis balanced teller drawer end day assist balancing atm cash vault education business 2013 bellevue university city state certification business management 1997 valencia community college city state business management business management 1990 seminole community college city state business management medicinenursing 1989 bethune cookman college city state medicinenursing diploma 1988 lake brantley high school city state skills 10 key account reconciliation atm backup balance banking bi cash management clerical coaching oral customer service data entry database documentation editing filing forms phone support help desk hiring letters mailing meetings mail microsoft office organizational skills problem solving processes reporting researching research sales experience sales scheduling spreadsheets sql supervising 7 tax phones phone etiquette typing 40 wpm written communication skills yearend,BANKING
lighting field engineering technician summary engineering technician impressive blend technical expertise people skills committed providing quality consistent technical support highlights excellent communication techniques autocad expert microsoft excel project visio advanced critical thinking accomplishments autocad software utilization produced drawings maintained archived retrieved cad files drawing documents completion multiple commercial projects project management supervised project production efforts ensure projects completed company standards time within budget constraints experience lighting field engineering technician 102014 012016 company name city state supports tampa electric companys lighting system construction maintenance projects designs electrically efficient cost effective outdoor lighting systems new existing residential commercial customers designs expansion relocation maintenance existing distribution facilities required serve outdoor lighting system serves main point contact customers governmental agencies tec departments contractors processes work requests tecs work management system wms determines customer requirements completes designs distribution map maintenance tecs geographical interface system gis calculates estimates obtains necessary work permits coordinates activities tec departments contractors ensure successful scheduling completion projects administrative technical aide 062013 102014 company name city state assembles new engineering work packages consisting applicable work requests engineering drawings maps distributes appropriate departments processes permit documents needed includes appropriate packages maintains central filing system active closed work requests serves records coordinator assigned service area following schedule records retention purging workpro routinely enters layout information indicated tecs service entrance underground residential distribution urd services meters using tecs geographical information system gis draws proposed urd services meters ensuring correct electrical connectivity owned correctly supporting structures process administer work request various sources assess requirements assign work request ddtfes ug coordinators service crews schedule service crew work workpro produce daily service route sheet administrative technical aide 062013 102014 company name city state assembles new engineering work packages consisting applicable work requests engineering drawings maps distributes appropriate departments processes permit documents needed includes appropriate packages maintains central filing system active closed work requests serves records coordinator assigned service area following schedule records retention purging workpro routinely enters layout information indicated tecs service entrance underground residential distribution urd services meters using tecs geographical information system gis draws proposed urd services meters ensuring correct electrical connectivity owned correctly supporting structures process administer work request various sources assess requirements assign work request ddtfes ug coordinators service crews schedule service crew work workpro produce daily service route sheet assist customer engineering representative distribution design technician supervisor line supervisor ops engineer manager line crews resolving customer issues utilizing information databases systems provides backup senior service area representative including kwh billing setup meter sets operations service crews cis interface handling service area inquiries one source walkin customers customer service professional 082012 062013 company name city state serve initial point contact external internal customers educate customers regarding aspects company services responds customers general billing questions high bills emergency situations credit questions including accounts receivables collectables inquiries professional manner generates service orders turnons turnoffs transfers restores meter sets responds gas emergencies serves liaison company customer emergency agencies uses cis ebill fetch pragma cad applications daily basis business cooperative education student customer care business cooperative education student customer care 062011 082012 company name city state provide assistance back department senior admin specialist various duties including payroll budgeting forecasts ordering supplies material organizational structure updating helping employees cost center financials provide answers updates inquiries sent ateam cisf mailboxes answer general questions management team pertaining phone trends activities responsible maintaining agent statistics ybor call center performance coaches 100 representatives data entry workforce management application provide trending information leadership team responsible ad hoc requests compiling reports scheduling forecasting team education bachelors information technology june 2017 university south florida city state gpa gpa 34 gpa 34 associates degree february 2014 hillsborough community college city state gpa gpa 37 gpa 37 principles accounting gpa 38 microsoft office certified associate may 2011 excel power point word access may 2012 tampa bay technical high school skills gis lighting designs using visual professional access excel microsoft office power point,ENGINEERING
consultant owner education florida international university 1984 bachelors degree hospitality management city state executive experience company name city state hotel restaurant marina president may 1979 october 2010 skills banquet catering director put together menus different family functions business meetings luncheons special functions planned developed breakfast lunch dinner menus utilized daily operations baked cooked menu items regular basis rotating schedule needed fill gaps schedule instituted program operation maintenance equipment used daily production food beverages implemented employee incentive program improve quality timely service customers premises ensured timely deliveries lunches platters premise catering managed vehicle sanitation safety drivers personnel general manager responsible overseeing scheduling training 35 40 part full time employees made marina motel restaurant operations always maintained highest degree customer service customers ensure employees following basic important company standards ensure adequate staff members supervisors shift prepared special events functions holidays train managers grow sales profits thorough diligent attention quality implementation accurate cost controls department developed timely response follow program customer complaints ensuring proper corrective actions place avoid future complaints put together required business plans laid marketing operating budget construction loan restaurant vendor purchasing supervisor research different vendors process credit applications necessary set accounts vendors handle purchases food beverage equipment prepare document paperwork correspondence payments purveyors vendors monitor performance different purveyors purchase ensure getting best price quality service deserve set maintained food beverage inventory placed orders purveyor daily weekly basis managed physical inventory process biweekly basis computer input relevant documentation monitor accurate food beverage costs maintained par levels set different food beverages supplies utilized throughout entire operation checked incoming shipments accuracy invoices bill laden various shipping certificates examined goods quality quantity damages shortages may present deliveries oversight maintenance proper storage practices types food supplies received insurance license permit specialist set accounts different insurance agencies procure manage property liability workers comp health insurance company filed paperwork application maintenance business licenses abc license health department permits required operate restaurant marina worked bookkeeper accountant well local state federal tax authorities process required weekly quarterly annual tax filings accomplishments active member eastern shore va chamber commerce tourism commission 25 years committee member booth captain seafood festival harvest festivals two principal annual fundraisers chamber helped found eastern shore chapter virginia restaurant association 1984 later became va hospitality travel association vhta treasurer eastern shore chapter since inception 1986 helped found eastern shore chapter recreational fishing alliance rfa wachapreague town planning commission member eight years helped design build 200 seat island house restaurant opened spring 1979 instrumental building maintaining island houses reputation one longest family owned operated restaurants eastern shore worked closely many local state national charities united way eastern shore rural health food bank lighthouse ministries eastern shore literacy commission plan host numerous fundraisers island house locations around eastern shore virginia personally catered private backstage banquets jimmy buffett band crew 25 years different concert venues several states invited senator john warner help cater first virginia christmas tree lighting ceremony russell senate office building washington dc 2005 experience company name november 2012 april 2013 consultant owner city state duties responsibilities worked consultant owner management staff startup operation new restaurant catering facility put together managed physical inventory food beverages paper chemical various items needed operate restaurant instrumental developing breakdown recipes menu entrees used input relevant documentation monitor food beverage cost system coordinated merchandised played pivotal role setup new coffee smoothie alcohol bar including beverage recipes glassware utilized gave advice areas local marketing merchandising managing business based thirty plus years hospitality management company name october 2011 july 2012 general manager city state duties responsibilities hire maintain adequate staff cover daily weekly store shifts responsible keeping payroll costs line budgeted figures worked meet exceed monthly sales expense goals company exmore store charge placing biweekly orders ace warehouse well orders certain local vendors hardware lawn garden supplies responsible receiving purchase orders incoming deliveries stock ace outside vendors attended monthly general manager meetings home office fruitland maryland reporting issues concerns store level company name april 2011 october 2011 assistant manager city state duties responsibilities charge daly operations given breakfast lunch dinner shift oversee employees ensure customer service best food service times kept minimum work keep payroll costs line budget making sure adequate staffing day week ahead focus consistently great customer service experiences eye mcdonalds corporate service times drive sit foodservice held weekly meetings store management communicate issues comments regarding weekly monthly year date budgeted sales expense goals summary become integral part company team applying skills ive learned 30 plus years managing wachapreague hotel marina island house restaurant self motivated goal oriented person works well others plan coordinate many aspects premise catering functions utilize experience manage daily operations encourage direct staff develop new ideas improve existing procedures within facility,CONSULTANT
entrepreneur general manager professional summary airport operations safety training coordinator management experience exceptional people skills versed accident investigation analysis develop action plans initiatives address accident trends desires challenging role safety training manager experience entrepreneur general manager 122011 122015 company name city state conducted analysis address loss revenue led complete turnaround increased sales 17 twoyear period provided onsite training monitored multiple databases keep track company inventory successfully led key projects resulted new source revenue planned executed new line business monitored multiple databases keep track company inventory managed daily operations gas station oversaw sales inventory staff monthly conducted performed inspections gas equipment facilities maintained obtained clean customer friendly environment various customers enforced implemented strict policies procedures regulating gas station responsible hire managing 30 employees oversaw price management fuels merchandise monitored monthly sales inventory prepared monthly cash balance reports gas station convenience store sought prepared negotiated obtained contracts usaid deliver food seeds throughout haiti created prepared maintained records documents related operation administration delivery assigned loads prepared reports related work conducted researched evaluated make decisions mode route take transportation loads throughout haiti planned organized coordinated prioritized assigned evaluated work subordinates employees coordinated oversaw daily operations trucks prepared administer budgets answered inquiries complaints customers related delivery loads safety training coordinator 061995 012011 company name city state exercised responsibility development training 15000 airport employees loss prevention scheduled conducted safety meetings planned directed oversaw reviewed evaluated work staff providing support airport training program maintained directed maintenance accurate records files monitored changes legislation faa regulations may affect training safety program operations service delivery evaluated effect upon program activities recommended appropriate policy procedure modifications maintained contact airlines government agency miami dade aviation employees keep informed safety training needs requirements developed modified training techniques formats evaluate airfield vehicle operators current program effectiveness determine need program modification andor new training program development tested theoretical practical knowledge aviation safety ramp safety analyzed training programs assure competency persons operating vehicle airfield prepared reports airfield inspections document findings approved disapproved issuance certificate vehicles operators airfield promoted training programs developing contacts various organizations electronic media announcements developed organized prepared revised departmental safety manuals prepared periodic report progress safety training program required provided fiscal oversight airside division training cash collections equipment purchase orders tracked employee performance training requirements make sure following faa rules regulations developed made recommendation purchase new improved equipment monitored existing equipment usage responsible issuing department vehicle equipment assigned distributed checked verified access personnel work load performed inspections county buildings airport ramp taxiways runways determine proper adherence established safety standard assure proper safety conditions maintained reported unsafe conditions followed corrections unsafe conditions minimized losses performed investigations accidents airfield cause damage county property equipmentpersons determined causes accidents made recommendation appropriates actions prevent recurrences approved requests emergency delivery airfield monitored safety condition airfield maintained ensured smooth operation airport ensured operators adhere rules regulation department monitored construction maintenance projects affecting airfield activities ensured compliance federal aviation administration faa miamidade aviation rules regulations affect safe efficient operation air operations area aoa education bachelor public 2 december 2007 barry university city state public 2 professional affiliations member small business association 2008 present member aaae skills agency balance budgets contracts delivery government inventory loss prevention managing meetings access personnel policies program development progress safety sales training programs transportation,AVIATION
jewelry designer owner summary skillful dedicated executive assistant extensive experience coordination planning support daily operational administrative functions highly confidential environment highlights microsoft office proficiency proper phone etiquette time management flexible professional mature strong problem solver works well pressure social media knowledge database management customer serviceoriented meeting planning travel administration legal administrative support selfstarter experience current company name city state jewelry designer owner hand crafted beaded oneofakind clay jewelry creations store presence etsycom business promoted throughout various social media outlets objective involved local arts crafts shows september 2013 april 2015 company name city state logistics service representative safely transported lab specimens medical records pharmaceuticals xrays hospital supplies interoffice mail related material operated handheld scanning device accurately track items transportation cycle strictly observed operating policies procedures service schedules demonstrated safe courteous driving behavior presented professional image clients public appearance interaction conducted prepost trip vehicle inspections maintained clean neat orderly vehicle provided highest level customer service april 2009 august 2013 company name city state courierdriver prime inc road team truck driver refrigerated division transporting goods throughout us canada courier expedited small package delivery throughout ohio surrounding states express1 road team truck driver box truck division transporting goods throughout us canada october 2002 november 2008 company name city state legal administrative assistant assistant executive vice president general counsel commercial real estate developer provided additional support senior vice president asset management human resources director primary responsibilities included limited typing correspondence legal documents transcription creating aia american institute architects documents maintaining executives calendars scheduling appointments meetings travel arrangements maintaining legal filing system confidential employee files managed employee time records maintaining records management onsite offsite document storage preparing expense reports maintaining confidential legal binders closing bibles screening handling forwarding incoming calls acting back assistant chairman ceo company responsible purchasing office supplies office equipment stationery business cards miscellaneous supplies preparing accounting budget reports purchased products performing tasks extremely confidential timely accurate efficient manner november 2001 september 2002 company name city state customer service representative inbound member services call center primarily responsibilities included helping members understand prescription drug benefits processing home delivery service prescription orders members via telephony computer system march 1997 april 2000 company name city state realtor associate •listed sold properties residential commercial responsibilities included promotions advertising working closely mortgage companies home inspectors buyers sellers attorneys general administrative duties october 1994 march 1997 company name city state sales support coordinator coordinated shipments trades shows electronics special commodities household goods primary responsibilities included extensive customer contact entering processing orders handling support sales force assisting advertising campaigns april 1991 october 1994 company name city state leasing professional 380 unit property received rents data entry monthly rental information computer system propertyplus software program pursued collection delinquent rents liaison financial assistance tenants need assistance updated renewal records three months prior lease expiration handled security deposits withdrawals rent adjustments delinquency credit balance reports processed applications approval district office showed available units prospects prepared maintenance work orders administrative duties february 1989 april 1991 company name city state subsidy administratorleasing professional plaza apartments 520 unit two building highrise property elderly handicapped disabled primary responsibilities establish rents tenants based income assets medical expenses based hud regulations reviewed verified recertified notified tenant hud rents subsidy amounts approved federal government responsibilities included preparing service orders working security movein inspections biannual inspections units coincide order fire marshall general office duties included purchasing office supplies education 1973 gates chili hs city state high school diploma skills account receivables payables administrative duties aia billing scheduling appointments customer service data entry expense reports filing general office duties real estate legal documents office equipment purchasing scanning telephony transcription travel arrangements typing 5060 wpm managing executive calender internet social media proficient,DESIGNER
software engineering manager summary multifaceted technical career 15 years track record innovation success accomplished enthusiastic driven software engineer solid history effective systems engineering clientserver web enterprise software saas soa development well recognized strong leadership project management abilities leading crossfunctional teams fastpaced competitive work environments willing multitask projects personnel database management architecturedesign highlights c aspnet mvc sql javascript java web services agile scrum etl php tools visual studio ssrs ssis iis sharepoint eclipse apache cognos sql server oracle experience software engineering manager august 2011 current company name city state orchestrate key internal developments largescale enterprise solutions managing budgets capacity planning companywide crosstrain professional team 10 employees software development using c aspnet javascript sql foster relationships competitive organizations order coordinate crossfunctional software oversee career guidanceprogress monitor success ratios senior software engineer april 2008 august 2011 company name city state coordinated highly responsive webbased software development using c aspnet javascript sql dojo built loyalty rapport result strong written verbal communication overseeing supporting enhancing existing systems software strategically maintained department enterprise cognos reporting systems along system architecture design troubleshot database reporting issues senior software engineerarchitect april 2003 august 2008 company name city state led teams full life cycle software development using c aspnet javascript sql result strong expertise supporting enhancing existing legacy systems software assigned train others maintain department enterprise crystal reporting systems along system architecture design acquired multidepartment exposure development manager matrix bancorp supervisor developer mci worldcom education computer science information systems university louisiana ashford university city state computer science information systems skills aspnet agile apache budgets capacity planning cognos competitive crystal database eclipse etl full life cycle functional php iis java javascript managing c sharepoint mvc enterprise oracle developer progress rapport reporting scrum software development sql sql server supervisor system architecture verbal communication visual studio written,ENGINEERING
banking center manager assistant vice president summary handson dependable dedicated team coach goal directed well quality detail conscious extensive passion toward developing employees fullest potential maintains high degree energetic leadership problemsolving planning team building skills lead successful sales teams highlights established track record exceptional sales results advocate continuous education excellent communication skills compelling leadership skills resolution oriented enthusiastic effective leadership style accomplishments currently standing highest percentage achieved banking center goals 2014 top 10 banking center 2013 comerica bank michigan market developed two underperforming banking centers top performing offices 20112012 2012present day top performing assistant manager statewide comerica bank 2010 experience 012012 current banking center manager assistant vice president comerica bank brooklyn office promote importance higher education assist employees steps achieve goals nominated banking center manager mentor new existing colleague onboarding process directly manage human resource processes employees including selection training performance management individual career development retention designated management trainer first time assistant manager personal bankers created established successful training program new management personal corporate program eliminated develop manage highperforming employees positive professional relationship team building skills hold weekly sales meetings daily debriefs pertaining sales goals operation changes utilize sales tools including profiling customers needs use various technologies including generating business call center leads exceed corporates budgeting fee collection expectation 012011 012012 banking center manager first level officer comerica bank grass lake office lead direct sales quality customer service business development activities achieve targeted results categories deposits customer relationship growth customer retention revenue market share customer employee satisfaction actively coach model behaviors concerning sales services educate staff corporate operational changes reinforce benefits responsible overall leadership sales management success banking center complete financial assessments clientele analyze needs make professional banking recommendations based assessments proactively develop maintain relationships business partners 042005 012011 banking center assistant manager company name select develop retain diverse team high performing individuals lead example educate staff areas extraordinary customer experience service excellence thorough knowledge products services coach mentor individual development processes assigned employees including job training career development team development ensure successful employee retention proactive behavior led consistently meeting exceeding individual sales goals banking center licensed financial specialist proven successful background conservative investment alternatives retail client responsible continual banking center training federal state local laws regulations ensure completion required coursework annually ensure staff thoroughly trained consumer compliance transaction authorities date fraud awareness maintain human resource records administer disciplinary action employees actively participate community events planning events assist company branding recognition actively recruited oversaw training new branch employeesdeveloped annual branch business plan maximum profitability effectiveness 012002 012005 michigan regional account manager company name develop presentations target topproducing agents secure commitment follow commitments monitor percentage attainment stated goals educate real estate agents products services available would provide financial assistance transition new home owners event immediate mechanical failures strong knowledge residential real estate law demonstrated instructing accredited continuing education course realtors issue pertaining risk management maintain marketing concessions monitor use judiciously adhering contract call center policies mediate unresolved claims consumer home security america extensive negotiations present home security americas message individual agents brokers part maintaining existing relationships well prospecting new clients warm cold calling expand client referral base networking groups michigan board realtors western wayne board realtors lansing board realtors oakland board realtors education 1 2012 principles accountingjackson college 2013 communication socialorganizational changecentral michigan university graduate program 2013 introduction probability statisticsjackson college 2012 human resource managementcentral michigan university graduate program 2012 organizational dynamics human behaviorcentral michigan university graduate program 1 2002 bachelor science michigan state university skills accounting assistant manager banking benefits branding budgeting business development call center coach cold calling clientele client clients customer service direct sales financial human resource instructing team building leadership team development law marketing market mechanical meetings mentor office negotiations networking organizational performance management policies presentations processes producing quality real estate retail risk management sales sales management statistics trainer additional information licenses nmls 2012present series 6 63 2009 life insurance 2008 michigan real estate 2004 property casualty 2003 professional affiliations brooklyn irish hills chamber member 2012present grass lake regional chamber member 2011 grass lake regional golf outing committee 2011 2012 grass lake regionalboard directors member 2011 2012 head manchester area chamber commerce activity committee 20072010 manchester chicken broil event volunteer 20072010 2014 manchester area chamber golf outingcommittee member 20072010 manchester area youth soccer associationvolunteer coach 2010 cochair march dimescomerica bank team 20072008,BANKING
production control sr merchandiser summary seeking fulltimecontract position use engineering management background operation knowledge merchandising analytical skills skills ms excel pivot table hlook vlookup moderate macros advanced functions access ms word ms powerpoint ms outlook sap accomplishments taken training different type stitching machines like snls dnls foa wb attaching machine 5thread 3thread bar tack zigzag machine many worked washing dept ppc washing department also handling production washing dept type washes like enzyme wash dv mv achievements extracurricular activities attended course computer aided textile design canadaindia institute industry linkage project ldce ahmedabad participated laa teqnix 2006 ldce ahmedabad participated laa teqnix tex iconsmarter 2005 ldce ahmedabad experience production control sr merchandiser sep 2009 aug 2011 company name manufacturer exporter home textiles managed purchase order pricing production planning assigned customers using sap implement control production schedule coordinated planning team review procure materials achieve manufacturing build requirements multiple product lines worked manufacturing planning engineering departments enable purchasing acquire costeffective inventories completed data collection analysis company procurement supply chain processes offered recommendations using supply chain tools performance metrics analyze production quality control detect correct problems negotiated pricing fabric requirements international domestic buyers well customers coordinated buyer pricing approval production time shipment evaluate vendor quotes decide suitable requirement internally coordinated sample mass production team day day basis responsible managing supply using sap communicate local vendor pricing supply successfully managed approval fabric design strike different international buyers tracking responsible monitoring quality fabric design final quality products inspection europe buyer metro poland real poland czech republic hungary slovak real kaeppel cnc real etc artex apparels gujarat india manufacturer exporter children wear assistant production development manager dec 2006 aug 2009 coordinate followup buyer strong follow purchase orders per time action plan fabric production sampling shipment sending weekly production status prepare cost sheets negotiate buyer control costing production execution production according planning make sample stitching friendly full field buyer requirement implement new ideas cost time translate ideas designers drawingboard factory production line managed fabric inventory give measurement placement embroidery print laser print garment buyer international customereuropean company zannier total 27 brands rna landmark group domestic customer lifestyle pantaloon reliance trainee engineer jun 2006 dec 2006 company name role responsibilities garment training received 3 month hardcore training stitching bottom wear ppc quality control sys company name city state supply chain planner quality control may 2015 cont role responsibilities supplier selection evaluation manage supplier analysis selection processes including total cost evaluations evaluate suppliers performance measurements develop supplier secures analyzes quotations negotiates prices terms suppliers recommends suppliers respect cost quality delivery competitiveness assigned responsibilities communicate supplier assists resolution production design quality andor delivery problems planning coordinates planning recent schedules inventory control parameters assigned products services managing inventory sku level reconcile every quarterly basis conducting monthly forecasting weekly stock replenishment guidance individual products make sure products available within expected lead time customer supply chain management review finalize purchase order sap expedite purchase order meet delivery date managed procurement business data system input integrity created bills materials bom parts commodities numbers company supply chain management give final build qty suppliers schedule inspection facility improvement maintain quality developing quality standards followed vendors map current process propose improved process better quality within facility issue charge back supplier production sample match approvalstandard prepare inspection report vendor discuss vendors select set third party inspection inspect apparels ready ship supplier education training masters engineering management may 2016 city state engineering management bachelor engineering textile technology june 2006 ldcegujarat university india textile technology skills commodities cnc costing czech data collection delivery forecasting drawing inspection inspect inventory inventory control laser macros managing materials access ms excel ms outlook ms powerpoint ms word pivot table pricing processes procurement purchasing quality quality control requirement sap supplier selection supply chain supply chain management,APPAREL
consultant highlights employee relations performance management strategies excellent interpersonal coaching skills course prep shrmscp may 2017 employee handbook development event management manager coaching training employee relations hiring retention experience consultant aug 2015 current company name city state create professional business presentations contacted new existing customers discuss specific services could meet needs developed innovative business plans sales strategies customers rese arched economic processing factors determine best process sales strategies coordinated managed major proposal processes initiation implementation responses formulated comprehensive business plan complete clear actionable sales goals targets analyzed client requirements created business plan drove strategy development planned negotiated media buys including tv radio print digital director apr 2012 aug 2014 company name city state carefully selected developed retained qualified staff well trained number new staff annually created annual goals objectives budget made recommendations reduce costs assisted design execution programs contributed growth organization year fiscal year administered directed coordinated activities agency served liaison management clinical staff community expertly planned coordinated organized directed operations agency actively maintained uptodate knowledge applicable state federal laws regulations regularly evaluated employee performance provided feedback assisted coached disciplined staff needed organized led weekly personnel meetings number team members developed managed budget revenue expectations actively seeking ways eliminate reduce expenses revised policies procedures accordance changes local state federal laws regulations created implemented exit interview program process advised top management appropriate employee corrective actions ran biweekly payroll process director jul 2009 current company name city state created implemented exit interview program process created modified job descriptions within departments facilitated monthly meetings develop strategies would positively influence workplace relationships maximized company revenue action taken identified key growth opportunities business action taken managed daytoday tactical longterm strategic activities within business reduced controlled expenses improving resource allocation represented agency government funding field sources meetings conferences addressed program policy issues developed best practices improved service delivery created executive analysis reports highlighting business issues potential risks profit opportunities negotiated reviewed business contracts financial models profitability financial success mind reviewed federal state laws confirm enforce company compliance addressed inquires employees management regarding newhire activity ongoing employee relation issues human resource manager jun 2007 sep 2009 company name city state increased employee base number meet changing staffing needs implemented innovative employee incentive program resulted number increase staff productivity recruited interviewed number applicants per time period answered employee questions regarding topic topic resolved issues advised managers organizational policy matters recommend needed changes conducted new employee orientation foster positive attitude toward organizational objectives served link management employees handling questions interpreting administering contracts helping resolve workrelated problems identified staff vacancies recruited interviewed selected applicants directed personnel training labor relations activities human resource assistant jun 2003 sep 2007 company name city state worked quickly efficiently minimal oversight accomplish assigned duties improved accuracy payroll journal entries developing implementing payroll reconciliation tool accurately processed data validation transmission weekly semimonthly sale payrolls prepared filed sales use tax returns telecommunications tax returns gross receipts returns franchise tax returns annual reports miscellaneous filings education management holmes community college city state master science counseling education education psychology psychology mississippi state university counseling education education psychology psychology bachelor science business administration college business professional studies mississippi university women business administration skills revamped orientation process new hires implemented companywide successfully decreased staff turnover number number months p rovided assistance resume building training career path development reduced employee turnover 10 created number week virtual training sessions program type certification program qualifications,CONSULTANT
carpenter apprentice professional summary former construction carpentry worker committed highquality workmanship safe environments 4 years handson experience working remodeling projects residential commercial construction dedicated work ethic exceptional attendance record motivated learn new trades skills interested growing career fostering leadership capabilities professional construction laborer excellent interpersonal skills works timely efficient manner see tough jobs completion skills cabinetry material prepping construction drawing interpretation carpentry techniques oral written communication materials handling new construction renovation drywalling safety compliance work history carpenter apprentice 102017 092019 company name – city state assisted movement materials equipment job sites worked master carpenters install decks residential commercial customers installed repaired woodwork millwork cabinetry supervision master carpenter kept job site cleaned properly debris disposed respective containers interpreted specifications construction drawings understand tasks necessary complete job accepted feedback foreman journeyman carpenter implementing suggestions later work observed osha corporate safety regulations procedures led variety projects start finish including garages residential homes additions repaired roofs flooring remodeled bathrooms kitchens complete projects satisfactory time effectively used fasteners nails screws pneumatic nailing systems concrete anchors powderactuated fasteners framing connectors proactively managed projects obtain 100 customer satisfaction custom work installed interior finish items including wall protection doors hardware toilet accessories cubicle curtain tracks tv brackets installed drywall ceilings trim fabricated replacement trim moldings construction worker 082016 092017 company name – city state supported customer preferences basic carpentry work installing wooden floors crown molding consulted customers understand desires help owner meet individual property objectives gathered disposed work site debris remove safety hazards boost team productivity monitored materials inventory requested items restocking job loaded unloaded building materials used construction safely operated mowers chain saws electric clippers sod cutters pruning saws clear construction sites roadbeds access roads erected removed temporary structures trench liners scaffolding meet team needs enhanced team efficiency multitasking abilities effectively using hand tools power tools equipment gathered waste trash job sites placement refuse containers keep job sites clean organized education high school diploma 042010 buffalo high school city state csho certified safety health official 012020 teex city skills cabinetry material prepping construction drawing interpretation carpentry techniques oral written communication materials handling new construction renovation drywalling safety compliance work history carpenter apprentice 102017 092019 company name – city state assisted movement materials equipment job sites worked master carpenters install decks residential commercial customers installed repaired woodwork millwork cabinetry supervision master carpenter kept job site cleaned properly debris disposed respective containers interpreted specifications construction drawings understand tasks necessary complete job accepted feedback foreman journeyman carpenter implementing suggestions later work observed osha corporate safety regulations procedures led variety projects start finish including garages residential homes additions repaired roofs flooring remodeled bathrooms kitchens complete projects satisfactory time effectively used fasteners nails screws pneumatic nailing systems concrete anchors powderactuated fasteners framing connectors proactively managed projects obtain 100 customer satisfaction custom work installed interior finish items including wall protection doors hardware toilet accessories cubicle curtain tracks tv brackets installed drywall ceilings trim fabricated replacement trim moldings construction worker 082016 092017 company name – city state supported customer preferences basic carpentry work installing wooden floors crown molding consulted customers understand desires help owner meet individual property objectives gathered disposed work site debris remove safety hazards boost team productivity monitored materials inventory requested items restocking job loaded unloaded building materials used construction safely operated mowers chain saws electric clippers sod cutters pruning saws clear construction sites roadbeds access roads erected removed temporary structures trench liners scaffolding meet team needs enhanced team efficiency multitasking abilities effectively using hand tools power tools equipment gathered waste trash job sites placement refuse containers keep job sites clean organized,CONSTRUCTION
hr consultant summary detailoriented 25 years human resources professional excels tight deadlines anticipating averting potential problems proactively streamlining processes find perfect applicant highlights phr certified professionals human resources association excellent interpersonal coaching skills recruiting selection techniques national human resources association talent assessments hiring recommendations background checks training development hiring retention compensationpayroll employee relations regulatory compliance affirmative action compliance new hire orientation mediation expertise exceptional interpersonal skills peoplefluenttaleo expert accomplishments human resources reduced employee turnover 18 led staffing planning committee years created rewards incentive program cited driving force behind branch employee retention rate implemented new hire training program branch operations specialists supervised hr interns provided assistance resume building training career path development designed standard exit process interview survey implemented permanentlyrevamped orientation process new hires implemented companywide experience 072015 current hr consultant company name city state hr career consultant consult fortune 500 companies hr career consultant potential applicants executive recruiting banking professionals 102014 052015 director customer strategiesheart walks company name city state recruited interviewed applicants customer strategies team directed managed maximize positive customer experience heart walks identified staff vacancies recruited interviewed selected applicants answered employee questions regarding heart walks resolved issues served link management employees handling questions interpreting administering contracts helping resolve workrelated problems defined strategy business plan heart walks southwest affiliate including 6 states executed integrated advertising campaign across multiple media channels implemented evolved highimpact strategies target new business opportunities new markets created look feel organizations online presence social media forums 062014 052015 human resourcesrecruiter company name city state recruited interviewed 100200 applicants per month advised managers organizational policy matters recommend needed changes directed personnel training labor relations activities identified staff vacancies recruited interviewed selected applicants reviewed federal state laws confirm enforce company compliance addressed inquires employees management regarding newhire activity ongoing employee relation issues created modified job descriptions within departments worked seniorlevel management create fair consistent hr policies procedures worked hr advisors hr representatives establishing consistent hiring practices facilitated monthly meetings develop strategies would positively influence workplace relationships processed salary changes stemming merit increases promotions bonuses pay adjustments conducted telephone onsite exit interviews employees answered employee questions entrance exit interview processes worked closely hr business partners facilitate yearend talent reviews articulate team strengths selected interviewed candidates available positionscreated job descriptions attract targeted talent pool within market wage range social media military recruitment 092012 052014 talent attraction company name city state conduct reference background checks job applicants conduct exit interviews ensure necessary employment termination paperwork completed confer management develop implement personnel policies procedures contact job applicants inform status applications develop implement recruiting strategies meet current anticipated staffing needs hire employees process hiringrelated paperwork inform job applicants details duties responsibilities compensation benefits schedules working conditions promotion opportunities interpret explain human resources policies procedures laws standards regulations interview job applicants obtain information work history training education orjob skills maintain update human resources documents organizational charts employee handbooks directories performance evaluation forms maintain current knowledge equal employment opportunity eeo affirmative action guidelines laws americans disabilities act ada perform searches qualified job candidates using sources computer databases networking internet recruiting resources media advertisements job fairs recruiting firms employee referrals prepare maintain employment records related events hiring termination leaves transfers promotions using human resources management system software provide management information training related interviewing performance appraisals counseling techniques documentation performance issues review employment applications job orders match applicants job requirements schedule administer skill intelligence psychological drug tests current prospective employees schedule conduct new employee orientations select qualified job applicants refer managers making hiring recommendations appropriate advise management organizing preparing implementing recruiting retention programs coordinate outside staffing agencies secure temporary employees based departmental needs evaluate recruitment selection criteria ensure conformance professional statistical testing standards recommending revisions needed evaluate selection testing techniques conducting research followup activities conferring management supervisory personnel review evaluate applicant qualifications eligibility specified licensing according established guidelines designated licensing codes perform difficult staffing duties including dealing understaffed refereeing disputes firing employees administering disciplinary procedures plan conduct new employee orientation foster positive attitude toward organizational objectives advise managers organizational policy matters equal employment opportunity sexual harassment recommend needed changes analyze modify compensation benefits policies establish competitive programs ensure compliance legal requirements plan conduct new employee orientation foster positive attitude toward organizational objectives identify staff vacancies recruit interview select applicants plan direct supervise coordinate work activities subordinates staff relating employment compensation labor relations employee relations plan organize direct control coordinate personnel training labor relations activities organization represent organization personnelrelated hearings investigations administer compensation benefits performance management systems safety recreation programs provide current prospective employees information policies job duties working conditions wages opportunities promotion employee benefits analyze statistical data reports identify determine causes personnel problems develop recommendations improvement organizations personnel policies practices prepare follow budgets personnel operations maintain records compile statistical reports concerning personnelrelated data hires transfers performance appraisals absenteeism rates analyze training needs design employee development language training health safety programs conduct exit interviews identify reasons employee termination oversee evaluation classification rating occupations job positions prepare personnel forecast project employment needs allocate human resources ensuring appropriate matches personnel develop administer evaluate applicant tests provide terminated employees outplacement relocation assistance 021999 052012 assistant vicepresidenthuman resources company name city state develop implement recruiting strategies meet current anticipated staffing needs hire employees process hiringrelated paperwork contact job applicants inform status applications confer management develop implement personnel policies procedures conduct reference background checks job applicants analyze employmentrelated data prepare required reports conduct exit interviews ensure necessary employment termination paperwork completed inform job applicants details duties responsibilities compensation benefits schedules working conditions promotion opportunities interpret explain human resources policies procedures laws standards regulations interview job applicants obtain information work history training education job skills maintain update human resources documents organizational charts employee handbooks directories performance evaluation forms maintain current knowledge equal employment opportunity eeo affirmative action guidelines laws americans disabilities act ada perform searches qualified job candidates using sources computer databases networking internet recruiting resources media advertisements job fairs recruiting firms employee referrals prepare maintain employment records related events hiring termination leaves transfers promotions using human resources management system software provide management information training related interviewing performance appraisals counseling techniques documentation performance issues review employment applications job orders match applicants job requirements schedule administer skill intelligence psychological drug tests current prospective employees schedule conduct new employee orientations select qualified job applicants refer managers making hiring recommendations appropriate advise management organizing preparing implementing recruiting retention programs coordinate outside staffing agencies secure temporary employees based departmental needs evaluate recruitment selection criteria ensure conformance professional statistical testing standards recommending revisions needed review evaluate applicant qualifications eligibility specified licensing according established guidelines designated licensing codes interests volunteer year award austin tx 2012 education bachelors baas dallas baptist university city state united states phr state certified professional human resources high school diploma leland high school city state skills ada advertisements benefits budgets charts competitive counseling databases documentation employee relations firing forms hiring human resources management human resources labor relations legal networking organizing organizational performance appraisals performance appraisals recruiting recruitment research safety staffing supervisory employee development employee handbooks additional information additional skills volunteer year award austin tx 2012 phr state certified united states,HR
construction equipment repairer shop foreman squad leader summary maurice madison united states army veteran offers expertise property accountability logistics configuration management highly motivated technical mechanical engineering support professional strong verbal listening writing skills comfortable interacting levels organization public able negotiate problem solve quickly accurately efficiently adept multitasking achieve individual team goals diverse background includes customer service supervision committed quality excellence works well others minimum supervision computer literate strong electronic electrical mechanical skills customer oriented problem solver ability adapt new situations quick learner desire continuous personal growth highlights athletic training budget planning marketing public relations presentations resource management communications windows proficiency facilities mgmt mac proficiency office experience planning computer knowledge logistics case management research microsoft word writing microsoft excel bookkeeping microsoft powerpoint effective team leader hazmat handling trained emergency response cpr certified expertise hydraulic pneumatic systems repair equipment maintenance small arms weapons specialist valid michigan drivers license fluent troubleshooting 6 time combat veteran accomplishments united states army basic training united states army ordinance school advanced individual training graduate united states army airborne school graduate army hazardous waste management certified awarded army achievement medal received global war terrorism service medal personally responsible 65 million command equipment deficiencies losses damages maintained 100 accountability large section equipment worth 65 million multiple overseas deployments expanded multilateral relations iraq afghanistan strengthen security partnership experience construction equipment repairer shop foreman squad leader august 2001 march 2015 company name city state serves heavy construction vehicle repairer mechanic assisted professional development discipline training soldiers peers oversaw performed maintenance construction equipment used earth moving grading compaction loading quarrying mixing surfacing pumping powered bridging squad leader first line supervisordirectly supervised trained evaluated 40 personnel supporting 2000 troops four countries inventory list 1500 line items material assets valued 65m including large vehicles areas expertise included personnel management logistics operations senior management level gained considerable responsibility strategic planning tactical application effective decisionmaker highpressure environments maintained complete accountability redeployment sensitive items communication equipment cashier october 1999 may 2001 company name city state customer service applying basic computer skills greet customers account purchases accuracy customer orders handle money assist food preparation additional job duties include answering questions menu items reviewing restaurant policies services customers training new employees handson computer instruction audiovisual orientation hiring manager education high school diploma 2001 miami northwestern senior high city state additional information accomplishments recipient multiple awards accommodations include meritorious service medal army commendation medal army achievement medal army meritorious unit commendation army superior unit award army good conduct medal national defense service medal armed forces expeditionary medal kosovo campaign medal afghanistan campaign medal iraq campaign medal global war terrorism expeditionary medal global war terrorism service medal army service ribbon skills audio bookkeeping budget planning case management basic computer skills computer knowledge conflict resolution counseling customer service data entry detail oriented senior management first aid hiring instruction inventory leadership skills logistics mac mgmt marketing mechanic microsoft excel money office microsoft powerpoint windows microsoft word organizing personnel personnel management policies presentations problem solver problem solving public relations quality control research strategic planning stress management supervisor teaching teamwork time management trouble shooting,CONSTRUCTION
social media producer objective expand career television broadcasting andor lm industry professional experience social media producer nov 2016 current company name city state produce content instagram facebook set clear content objectives videographer photographer film edit upload social media sites photographer videographer editor feb 2016 current company name city state shoots still photography individual hire weddings fitness shoots headshots family portraits real estate etc camera operator weddings short films short documentaries youtube vlogs etc edit shoots photography video using adobe avid producing quality work individual use club coordinator may 2007 nov 2016 company name city state billing member updates data entry reports excel sheets microsoft outlook payroll aphelion money movers paychex quick books collect bank account information credit card information well cash memberships occurring payments multitask regularly answering phone calls working members staff greet customers smile implement friendly company culture supervise direct encouraged team members stay top task education bachelor arts television film media studies june 2016 california state university los angeles city state associates arts degree 2009 riverside community college city state certifications avide media composer certified skills extremely productive high volume high stress environments proficient use pc mac desktops 2015 macbook pro skilled windows ios adobe premiere effects photoshop avid media composer avid media composer user certified easily navigate upload post social media sites selfstarter attitude possessing excellent time management skills efficient using dslrs operate cameras well excellent written verbal communication skills eye detail efficient troubleshooter productive problem solver type 72 wpm competent use microsoft word powerpoint excel outlook,FITNESS
tutoring consultant executive profile motivated enthusiastic educational leader 15 years experience fostering cohesive student learning atmosphere conducive learning core qualifications include licensed reading specialist multiple states strong classroom management public speaking skills cpr certified fema certified emergency management situations skill highlights leadershipcommunication skills selfmotivated cpr certified classroom management crisis management patient core accomplishments helped low functioning readers move prek level reading 5th 6th grade reading levels facilitated small reading writing groups phonics groups grades 6 12 managed classes 45 chaperoned multiple field trips afterschool activities designed weekly lesson plans focused age levelappropriate material designed curriculum based upon student needs helped students reach iep goals professional experience tutoring consultant august 2014 current company name city state experience working special needs students promoted language development skills reading storytelling applied positive reinforcement method redirect negative behaviors encouraged students understanding helpful others observed students supply teachers feedback regarding potential learning blocks opportunities support englishsocial studies september 2013 current company name city state developed implemented daily unit lesson plans 6th grade english developed administered corrected tests quizzes timely manner conducted group oneonone reading writing activities developed excellent rapport students fostered classroom environment conducive learning promoting excellent student engagement participated parent faculty conferences designed lesson plans focused needs grade level instructor voyager learning program implemented pbis programs encourage student participation supported students developing strategies individual needs classroom group dynamics communicated effectively educators various grade levels physically verbally interacted students throughout day keep engaged supplied oneonone attention student maintaining overall focus entire group encouraged students understanding helpful others conducted small group individual classroom activities based differentiated learning needs communicated parents throughout school year created team meeting format allow parents opportunity meet childs teachers together social studies teacher june 2007 june 2013 company name city state provided state mandated curriculum created schools curriculum 10th grade world history well advanced placement world history developed implemented daily unit lesson plans 10th grade global history provided regents study habits skills afterschool saturdays created interdisciplinary portfolio projects based teacher selected theme reinforced skills needed successful administered testing tracked analyzed class performance conducted group oneonone reading writing activities implemented workshop model familiar danielson framework used understanding design model create unit plans lesson plans implemented avid strategies cornell notes binder organization turnkeyed avid training school staff professional development participated parent faculty conferences established enforced rules behavior procedures maintaining order among multiple classes 34 students english language arts teachersocial studies teacher june 2002 june 2007 company name city state provided state mandated curriculum maintained student progress maintained student portfolios reinforced skills needed successful developed implemented daily unit lesson plans 6th 7th grade english developed administered corrected tests quizzes timely manner conducted group oneonone reading writing activities developed excellent rapport students fostered classroom environment conducive learning promoting excellent student engagement participated parent faculty conferences implemented americas choice readers writers workshop designed lesson plans focused needs grade level coordinated school tutoring hours teachers help students need extra attention established enforced rules behavior procedures maintaining order among multiple classes 34 students physically verbally interacted students throughout day keep engaged encouraged students understanding helpful others prevention specialist june 2000 june 2002 company name city state provided state federally mandated classroom presentations performed student background reviews develop tailored lessons based student needs designed lesson plans focused age levelappropriate material worked students discussion groups worked students group individual counseling sessions organized schoolwide activities including bake sales worked closely school administration developed implemented interesting interactive learning mediums increase student understanding course materials alumni peer helper january 1997 june 2000 company name city state worked closely department assistant principals assisted prevention intervention specialists worked individual students counseling sessions worked students discussion groups community activities bake sales education master science school district administration 2010 touro college city state united states school district administration master science literacy 2005 touro college city state united states literacy coursework education bachelor arts political science 2000 st francis college city state united states political science coursework psychology coursework education coursework history member phi alpha theta member pi sigma alpha member st thomas moore prelaw society professional affiliations member national educators association member american psychological association member american irish teachers association member emerald society nyc department education member irish history cultural studies committee member committee social economic justice community leadership positions fit team data inquiry team brinkley middle school 20142016 positive behavior intervention support team coordinator brinkley middle school 20142016 school leadership team brinkley middle school 20142016 ask arts team member brinkley middle school 20132016 voyager language interventionist brinkley middle school 20132015 volunteer salvation army 19932013 served school based support team bryant high school 19972002 served comprehensive education plan committee intermediate school 141 20022007 coordinator big brothers big sisters intermediate school 141 20032007 served data analysis committee intermediate school 141 20062007 served academic intervention services committee intermediate school 141 20062007 school leadership team academy finance enterprise 20072013 data analysis committee academy finance enterprise 20072013 data coach social studies department academy finance enterprise 20072013 avid site coordinator academy finance enterprise 20092013 department chair social studies department academy finance enterprise 20072009 department chair social studies department academy finance enterprise 20102012 building response team member academy finance enterprise 20112013 school safety member queens campus high schools 20112012 comprehensive education plan committee academy finance enterprise 20072013 principals cabinet academy finance enterprise 20112012 senior adviser academy finance enterprise 20092012 coordinator school activities cosa academy finance enterprise 20092012 afterschool saturday school regents advanced placement preparation academy finance enterprise 20072013 skills enthusiastic people person goal oriented selfmotivated team player additional information nys permanent license social studies 712 nys professional license literacy specialist k12 mississippi license social studies 712 mississippi license literacy k12,ARTS
sales support experience sales support february 2002 january 2010 company name city state directed teamcentric initiatives process release 56000 digitally preflight pdfx1a run press magazine ads totaling 50 million publications via associated press adsend blinked adtransit ftp sites platforms macys inc liaised among production department prepress teams ensure color corrections quality control maintained well staff major magazines color markups press runs approvals quality control implemented vio adsend web application release digital plate macys ads publications well soft proofing creative production departments adgate adsend program releasing ads publication served stakeholder team member soft proof committee responsible implementation new approve v13 digital color approval correction system eizo monitors led transition team centralizing four 4 color run press rop operations divisions new macys inc continually aligned costs planned budget decrease production expenses 25 every quarter increased processing efficiency 50 decreased errors 75 via new adsend roadmap adobe advertising cloud team created costcontrolling production schedules coordinate increase macys rop magazine ads contributing 200 million sales increase macys east 4th quarter holiday season marketing project production manager production manager january 2010 february 2018 company name city state led supervised forwardthinking teams conceptualizing developing dynamic templates releasing direct mail inserts outdoor ads prepress department external vendors coordinated final direct mailsem ad review meetings svp marketing operations facilitate sales edits proofread approved urlqr codesweb ids managed ad traffic flow prepress blue line sign offs creative team well final delivery print digital files external printers via ftp sites performed quality control color correction markups completeness accuracy created indesign templates blowinsstichins ooh campaignsomnichannel platform led negotiation meetings creative prepress printers vendors continually ensured scheduled press run timekeeping within budget 85 providing final roadmaps printers selected vp marketing operations cotrain newly hired employees crossfunctional leadership skills played vital role achieving 250 million direct mail sales fall spring seasons creating new proof process receiving macys marketing star year awards 2013 2018 exemplary job performance managing inserts successfully managing production new annual macys mens fashion book direct mail sem campaigns advertising project color run pressmagazines staging street operations manager january 1998 january 2010 company name city state assistant production manager january 1998 january 2002 company name city state marketing manager january 2000 january 2001 company name city state advertising manager advertising sales support january 1995 january 1998 company name city state education master business administration marketing project management southern new hampshire university bachelor arts history political science management marketing manhattanville college pmp certificate project management certificate digital plate processing certificate prepress preparation processing certificate soft proofing certificate 4 color processing correction certificate social media advertising certificate email marketing certificate seo search engine optimization certificate google analytics search advertising certificate branding fan building certificate 3d printing workshop certificate digital photography workshop summary qualifications project manager member support tools process innovative leader committed delivering excellence marketing advertising maximizing bottomline results highly accomplished marketingadvertising project manager digitalprint production leader ad manager experience drives campaign development trends tracking consulting project management initiatives align companys vision innovative thought leader develops synergistic campaigns worldclass print productsservices cultivating strong brand image superior quality influential strategist leads crossfunctional teamsprocesses advising creative assets ad manage sem platforms develops alliances among seniorlevel decisionmakers top vendors media companies agencies affiliations american marketing association organization black designers advertising production club new york national black mba association association project management digital marketing association digital advertising alliance macys thanksgiving day parade committee macys 4th july fireworks committee bowery mission henry street settlement highlights vendor relations project managementooh 4color correction specialization team building training innovation print production schedules creative team collaboration process optimization consulting negotiation maximization strategic analysis planning graphic design ad traffic soft proofing digital files proofreading editing quality control building templates strategic planning implementation cost reduction avoidance turnaround crisis management digital photo retouching microsoft office suite adobe creative suite quarkxpress adtransit adsend prepress skills vendor relations project managementooh 4color correction specialization team building training innovation print production schedules creative team collaboration process optimization consulting negotiation maximization strategic analysis planning graphic design ad traffic soft proofing digital files proofreading editing quality control building templates strategic planning implementation cost reduction avoidance turnaround crisis management digital photo retouching microsoft office suite adobe creative suite quarkxpress adtransit adsend prepress,SALES
intervention specialist teacher math language arts objective gain position resource room teacher howell township public schools summary qualifications demonstrated ability design developmentally appropriate lessons activities allowing integration learning styles highly educated differentiated classrooms determined maximize educational achievement student trained developmental reading assessments common core standards standard solutions wonders antibullying hardworking organized knowledge respect students parental rights professional leadership management skills excellent technology skills word powerpoint smart notebook achieve3000 dedicated continuous professional development experience intervention specialist teacher math language arts october 2013 may 2014 company name city state identified students substantial academic difficulties evaluation using developmental reading assessments consultation staff members referred students developed differentiated lessons plans selected appropriate instructional materials reach individualized student goals developed implemented creative lessons clear objectives linked common core incorporated differentiated instruction attended gained knowledge numerous inservices improved overall lexiles test scores facilitated group lessons dependent student reading levels determined running record assessments evaluated student growth progress monitoring formal informal assessments instructed students accordance schedules previously devised enhanced lessons using smart board technology computers assessed regular basis objectives students set led basic skills class 57 students time 37 conducted small group individual classroom activities students based differentiated learning needs 2nd grade replacement teacher january 2013 august 2013 company name city state implemented positive behavior management using color system developed clear objectives students parents lessons activities designed differentiated common core lesson plans activities meet needs learners enhanced lessons using smartboard technology ipads computer lab assessed student growth informal formal assessments developed lessons accordance student reading levels determined quarterly running record testing maintained positive collaboration communication parents weekly newsletters weekly student progress updates emails conferences attended inservices staff meetings maintaining strong relationships fellow staff administrators student teacher grade 1 inclusive classroom september 2012 december 2012 company name city state established communicated clear objectives lessons units projects students parents enhanced lessons using smart board technology computers promoted language development skills reading storytelling encouraged students understanding others conducted small group individual classroom activities students based differentiated learning needs education certifications endorements bachelor arts psychology december 2012 georgian court university city state gpa cum laude coursework psychology sociology coursework intercultural group communication coursework educational psychology nj teacher certification elementary education k6 2012 georgian court university city state emphasis child development coursework professional development reading education reading training technology classroom honors cum laude deans scholar gpa 361 endorsement teacher students disabilities 2012 georgian court university city state coursework assessment instruction students disabilities child early adolescent development inclusive education associate arts education 2009 brookdale community college city state associate applied science fashion merchandising 2007 brookdale community college city state nicole harrison peters 7325137727 nicharrisonaolcom,ARTS
hr coordinator summary applicant screening background checks benefits administration compliance compensation drug testing eeo inquiries employee relations event planning fullcycle recruitment interviewing investigations new hire orientation performance evaluations reference checks policy procedure administration training development workers compensation unemployment claims accomplishments chair employee diversity council kindred healthcare 20092010 employee satisfaction survey achievement 50 increase survey scores within year kindred healthcare employee month2005 academic counselor university phoenix performance achievement award1998account executive xerox corporation total quality management training1999 xerox document university experience company name january 2014 current hr coordinator develops coordinates comprehensive employee recruitment selection placement program exceptional education teacher vacancies teacher vacancies alternative school amelia street real school thirteen acres seeks interviews screens recruits applicants fill existing future position vacancies coordinates licensure associate ensure applicants meet licensure qualifications refers qualified teachers administrators interview develops comprehensive recruiting partnerships colleges universities associations school divisions develops recruitment presentations teacher applicants conducts oncampus job fairs orientations potential applicants ensures employment interviewers trained recruitment materials accurate ensures recruitment selection placement actions comply federal state laws school board polices richmond public schools administrative procedures counsels employees help resolve personnel related concernsissues assists arbitration grievances coordinates closely human resources staffing coordinators determine recruitment requirements projections future position vacancies travels 35 state recruitment performs related duties assigned company name january 2011 january 2014 human resources consultant conduct investigation employee relations complaints make recommendations appropriate resolutions within agency policy procedures provide advice counsel managers employees resolution employeerelated questions problems andor related performance management activity manage coverage employee relations hotline investigation process work closely grievance coordinator collaborate projects establish maintain effective working relationships departmentsagencies external resources coordinates recruitment processes include ad review placement applicant screening certification interview coordination preemployment screening updates maintains data hris applicant tracking database participates job fairs participates interview panels company name january 2007 january 2010 human resources managercoordinator city state set entire hr department new start hospital recruited senior executive level positions ceo cfo directors managers departments served senior leadership committee doctors departmental leaders developed administered effective full cycle recruitment program coordinated consulted hiring managers staffing needs prescreened applicants coordinated interviews accepted resumesapplications negotiated closed offers facilitated employee month program conducted new employee orientation administered identification badges monitored unemployment claims appeals developed maintained affirmative action program maintained records reports logs conform eeo regulations provided mandatory professional licensing verifications background checks drug testing prepared maintained records procedures controlling hr budget reporting personnel data managed process separated employees hosted staff town hall meetings encouraged survey participation ensured compliance federal state employment laws regulatory agencies company name january 2006 january 2007 human resources manager city state managed staff employees assisted hr functions developed distributed employee newsletter managed workers compensation program maintained workplace accident reports completed osha reporting managed organizational processes new hires change status terminations leave absences coached management staff performance issues human resource compliance coordinated employee events team building rewards recognition achievementrecognition promoted lead hr consultant shared leave coordinator city richmond 2011 education university phoenix december 2006 mba human resources management human resources management old dominion university may 1993 bs secondary education state secondary education vcu school business november 2008 shrm class certificate grace e harris leadership institute vcu school business 2012 work history company name company name skills administrative ad arbitration agency budget consultant database employee relations hiring hris human resource human resources hr team building leadership materials meetings newsletter organizational performance management personnel presentations processes recruiting recruitment reporting staffing teacher,HR
healthcare consultant summary certified spinning instructor personal trainer energy skills training necessary keep clients motivated moving toward fitness goals highlights certified spinning instructor ace certified personal trainer cpr first aid certified energy motivation drive push motivate participants microsoft office team building personable friendly dedicated responsible accomplishments success building participants struggling low participant classes recently built class averages 30 participants class started around 6 within six months experience healthcare consultant october 2014 current company name city state network development new medicare advantage isnp northeast identify contract providers establish network meets cms timedistance standards subject matter expert study medicare advantage best practices provider engagement cycle instructor september 2012 company name city state provide highenergy safe indoor cycle experience participants lead motivate push participants prepare new routines new music weekly ensure participants dont get bored uninspired incorporate various types formats classes tabata hiit interval resistance training speed work provider group engagement manager september 2012 october 2014 company name city state responsible establishing maintaining overseeing various mso engaged provider relationships oversaw directed mso partner activities internal implementations order ensure successful launch gated referralbased provider network atlanta market initiated provided ongoing support financial performance data various strategic relationships including msos pcp practice acquisitions direct provider engagement agreements clinic developments coordinated provided detailed analysis reporting training education large engaged provider groups order promote improvement clinical quality coding financial performance successfully facilitated implemented various initiatives provider groups around hedis stars etc served contact provider risk group questions regarding financial settlement delegation claims adjudication funding managed directed staff 4 provider network consultants lead directed committee responsible improving employee engagement within southeast region regional director september 2010 april 2012 company name city state network services southeastern region responsible managing directing contracting provider relations activities within southeast identified executed strategies network development improvement managed directed regional contracting provider relations staff provided indepth knowledge southeastern region participated strategic planning managed oversaw complex contract negotiations identified new areas expansion conducting indepth market financial analyses maintained positive relationships providers facilitated prompt resolutions contractual issues manager managed care january 2004 january 2010 company name city state responsible negotiation maintenance major managed care contracts well managing wellstars credentialing department negotiated favorable contract language rates meet business targets objectives georgias largest integrated healthcare system consisting five hospitals ancillary services 1000 affiliated physicians increased profitability three key payor contracts 20 system maintained contractual relationships facilitated resolution problems arising contract managed allcredentialing department activities staff implemented processes procedures shorten enrollment process government payors cut enrollment time average 50 days successfully obtained delegated credentialing contracted payors resulted 100 delegation average 90 days shorter loading time payors consistently averaged 99 delegated payor audit scores continuously implemented developed strategies improve drive employee satisfaction 2010 gallup surveys indicated 48 increase employee satisfaction two years managed care department developed implemented improvements best practices credentialing department order align system goals implemented lean thinking techniques credentialing department streamlined processes facilitated transparency led better overall satisfaction department provider reimbursement specialist january 2000 january 2004 company name city state responsible implementation quality assurance various provider contracts successfully blue cross blue shield gas computer system assisting systemwide initiatives managed internal reimbursementrelated activities multimillion dollar monthly capitation payment process including analysis implementation reporting capitation data collected analyzed provider contracting data computer system data ensure timely accurate reimbursement implementations performed quality assurance measures reimbursement implementations identified recommended system modifications advance provider contracting strategies best practices managed multiple reimbursement projects determining business intent estimating communicating implementation timetables parameters distributing project results final documentation served capitation subject matter expert development wellpoint enterprise data model senior analyst january 1997 january 1999 company name city state responsible implementation various provider contracts successfully blue cross blue shield gas computer system developed distributed professional fee schedules based medicare rates produced ad hoc reports analyses management reimbursement data provider database content presented project results recommendations management project teams created project documentation reports distributed throughout organization loaded contracts pathways contract management system provided leadership training department ten health systems analyst january 1997 january 1999 company name city state responsible implementation various provider contracts successfully blue cross blue shield gas computer system implemented preferred reimbursement methodologies physician facility ancillary managed multiple projects collaborated teams achieve results report specialist january 1996 january 1997 company name city state responsible reporting quality data client services representative january 1995 january 1996 company name city state responsible assisting clients authorizations insurance questions education master business administration bachelor science business administrationmanagement health services administration 2000 kennesaw state university city state usa bachelor science health services administration 1994 auburn university city state usa skills acquisitions cms content contract negotiations contracts contract management clients database directing documentation estimating financial government insurance leadership training managing market negotiation enterprise network processes coding quality quality assurance reporting strategic strategic planning,HEALTHCARE
senior digital designer experience 022012 current senior digital designer company name city state provided designs creative direction custom content best buys digital weekly ad worked leader following brand standards best practices exploring new designs designed vendorpaid premium ad space special promotions led weekly client meetings review assess content plans weekly ad built edited wireframes lay product promotional messaging video content best user experience directed product photo shoots onset without talentmodels designed covers internal pages best buys weekly newspaper ad buyers guides directly managed reviewed work mentored production artists worked closely internal project managers qc team ensure deadlines met final product launched functioning properly collaborated frontend developers new animations designs site functionality served backup frontend developer working basic html css code 072011 062011 mac operatorprepressplating specialist company name city state edited optimized clientprovided digital art files produce high quality digital lithographic flexographic print materials worked csrs prepared customer pressroom proofs ensure accuracy image quality color text layout operated maintained multiple plating machines software calibrations prepare plates range different sized lithographic presses substrates verified plates pressroom proofs quality accuracy sending press 052011 112011 production artistgraphic designer company name city state partnered best buy mobile marketing team design refine produce instore signage weekly flyers traditional digital billboards quickturn promotional materials produced printready art store grand openings special promotion flyers coupons designed icons representing brand promises used retail stores created concepts cover interior pages monthly buyers guide catalog provided design production assistance presentation materials needed 022010 072010 freelance production artist company name city state designed created customized products using variety resources media meet customer specifications timelines prepared digital art files including reviewing text checking image quality fonts crop marks ensure print integrity projects using largeformat flatbed rollfed printers managed email accounts ftp site incoming orders downloaded artwork wrote job tickets communicated directly customers regarding file issues project specifications created programmed executed dielines digital cutterrouter using variety software ensure precise cutting finished product provided graphic design services customers need artwork 032009 122009 production artist company name city state effectively managed multiple projects timelines temporary permanent instore pos signage built final print ready files alignment best buys brand strategy collaborated art directors project managers event special promotion signage ensured vendorprovided artwork fit current templates brand standards style guides reviewing layout adjusting necessary maintaining integrity vendors images preflighted files proper resolution layout specifications created hires pdfs according current standards send print vendor packaged sent files international print vendor translation approval provided direction layout necessary comply international corporate standards built design mock ups presentation boards needed 032008 032009 digital prepress operator company name city state managed time workflows preflight process digital files directtoplate directtoscreen digital presses maintain productivity quality worked crossfunctionally production artists designers job planners outside vendors troubleshoot prepare artwork production ensure high quality store signage performed color calibration adjustment largeformat digital press ensuring accurate reproduction best buy brand colors pantone process provided prepressproduction support inhouse press operators designers external vendors software expertise adobe creative suite cc microsoft office suite quarkxpress omnigraffle professional extensis suitcase sharepoint linotype font explorer education 2001 bachelor fine art university wisconsin city skills adobe creative suite photo ad art backup brand strategy calibration catalog color content creative direction css client direction email ftp graphic design basic html image explorer layout marketing materials meetings messaging microsoft office suite sharepoint newspaper developer pos prepress press printers promotion promotional materials quality quarkxpress quick retail router translation troubleshoot video,DESIGNER
instructional designer summary motivating talented instructional designer driven inspire students pursue academic personal excellence strives create challenging engaging learning environment students become lifelong learners highlights effective use multimedia teaching tools exceptional written verbal communicator online course instructor innovative teaching methods accomplished academic advisor innovative thinker natural leader experience company name august 2012 current instructional designer city state collaborate one one subject matter experts new online course development design appraise course creation quality identifying providing developmental needs take corrective action necessary apply appropriate learning theory instructional theory applications media online instruction plan design develop effective instructional materials functional intuitive informative consistent sound instructional design principles online learning plan develop faculty workshops trainings areas instructional design use specific instructional technology tools assist faculty learning educational technology online instructional methods remain current thorough understanding emerging applications instructional multimedia instructional technology trends online education implement improvements research evaluate recommend appropriate hardware software achieve academic objectives peer reviewer certified quality matters adjunct instructor teaching introduction online learning college studies company name july 2011 august 2012 internet support specialist city state answered basic complex computer questions related colleges learning management system blackboard faculty inperson via email telephone facilitated startup internet courses faculty students handled initial contact internet students taught login procedures startup skills students learning effectively online provided faculty training support blackboard software provided training support instructional internet software smarthinking turnitin various audio learning object software prepared tutorials faculty students common procedures pertained online learning worked instructional designer provide group trainings faculty blackboard distance learning software maintained course evaluation database distributed course evaluation information appropriate personnel archived courses regularly help recycling process semesters maintained web pages distance learning department company name july 2008 july 2011 registration facility assistant city state oversaw midterm final grading credit classes performed clerical tracking rosters incomplete grades grade verification coordinated student nonattendance letters grade mailings scheduled facilities college community use kept billing records forwarded accounts payable processed input course master files outreach community education courses assisted registering students collecting tuition fees processing add drops handled phonein registration billing updated needed registration records information colleges web page campus portal assisted staff members office needed company name december 2007 june 2008 bookkeeper city state processed payables payroll bank reconciliations invoicing monthly sales tax quarterly payroll reports handled general bookkeeping duties company name february 2006 june 2007 accounts payable coordinator city state processed invoicing operating expenses payment ensured proper approval invoices payment processed payment expenses incurred company activities operations trained new employees travel expense reimbursement procedures company name august 2004 may 2005 accounts receivable technician city state receipted incoming cash credit cards checks invoiced receipted billed third party accounts responsible daily deposit assisted students billing questions company name july 1996 may 2004 program coordinator city state maintained three department budgets created monthly contracts adjunct faculty created schedules academy students created new updated information website program colleges sports teams evaluated instructors ensured campus security supervision instructors security interns workstudies scheduled maintained records safety training classes ensured overall smooth operation three departments coordinating faculty students staff general public lead instructor several classes program academy company name september 1995 july 1996 inservice coordinator city state coordinated inservices staff kept training records updated responsible clerical support residential vocational supervisors processed insurance billing typed patient reports speech therapist company name may 1991 september 1994 accounting clerk city state processed weekly accounts payable maintained saving checking accounts clients assisted accounts receivable billing recording payments processed bimonthly client payroll education university wyoming 2014 master education instructional technology city state franklin university 2011 bachelor science public safety management city state colorado northwestern community college 2003 associate applied science criminal justice city state technical trades institute 1992 associate occupational studies accounting city state interests former volunteer soccer coach local youth former victim services advocate former board member volunteer fire department skills course development additional information former volunteer soccer coach local youth former victim services advocate former board member volunteer fire department,DESIGNER
construction management assistant professional summary experienced professional 10 years experience project management background real estate residential commercial civil contract management project coordination procurement business development facets construction industry demonstrated verifiable success leading multimillion dollar organizations startup revitalization accelerated growth solutionsdriven decisive resultsoriented outstanding negotiation crisis management skills seeking opportunity leverage leadership management business development skills become toplevel construction manager skills project management budget finances personnel acquisition training team management customer relations site management new business development value engineering procurement oral written communication business writing work history construction management assistant 012017 current company name – city state assisted supervision onsite construction included scheduling subcontractors ordering materials obtaining permits resolving problems job site inspecting construction work ensure compliance plans specifications assisted performed tests aggregate production asphalt mix readymix concrete assisted inspections newly built lift stations city pavement work analyzed orchestrated bids new city civil projects worth 20000000 actively sought potential upcoming bids submission attended prebid meetings onboarded subcontractors led weekly production operations sub contractor meetings facilitating stronger communication helping resolve critical issues assisted vice president production review approval archiving closeout documents obtained building specialty permits local jurisdictional agencies monitored subcontractor operations applied effective time resource money management strategies delivery underbudget project completion decreased budget 23 construction project coordinator 052014 012017 company name – city state performed detailed cost estimation budgeting using onscreen takeoff software decreased procurement vendor expenses 30 assisted resource allocation subcontractors machine material various projects worked submittals request information rfis purchase orders increased effectiveness bidding processes reviewing contractor scopes material takeoffs averaging 30000000 assisted project managers design team submittals specifications packages document control commercial civil projects averaging 13000000 formulated complete project plans coordinated engineering design shop drawing efforts autocad bluebeam software coordinated presentations customers project members detailing project scope progress results keeping entities wellinformed milestones goals project organized tracked tasks disciplines produce project reports used quickbooks produce monthly invoices reports deliverables new construction business developer 062007 082014 company name – city state planned marketing initiatives leveraged referral networks promote business development planned 50 quarterly networking events strengthen brand initiatives maximize outreach able obtain 300 people attendance rewrote updated scripts selling procedures decrease downtime increase sales 70 assisted proposal writing project ranging 25000010000000 responsible cultivating relationships developersinvestors reit accounts education bachelor arts business administration management college southern nevada city certificate construction management 2019 turner construction management program city certificate leed certification 2019 kirksey acrchitecture city certificate real estate 2018 champions city project management coursework expected 2020 houston community college city state osha 30 2019 associate general contractors city construction management technology expected 2020 houston community college city state affiliations womens chamber commerce houston abc associated builders contractors agc associated general contractors america software skills buildium appfolio yardi realpage quickbooks microsoft office adp workforce salesforce powerpoint excel scheduling autocad skills project management budget finances personnel acquisition training team management customer relations site management new business development value engineering procurement oral written communication business writing work history construction management assistant 012017 current company name – city state assisted supervision onsite construction included scheduling subcontractors ordering materials obtaining permits resolving problems job site inspecting construction work ensure compliance plans specifications assisted performed tests aggregate production asphalt mix readymix concrete assisted inspections newly built lift stations city pavement work analyzed orchestrated bids new city civil projects worth 20000000 actively sought potential upcoming bids submission attended prebid meetings onboarded subcontractors led weekly production operations sub contractor meetings facilitating stronger communication helping resolve critical issues assisted vice president production review approval archiving closeout documents obtained building specialty permits local jurisdictional agencies monitored subcontractor operations applied effective time resource money management strategies delivery underbudget project completion decreased budget 23 construction project coordinator 052014 012017 company name – city state performed detailed cost estimation budgeting using onscreen takeoff software decreased procurement vendor expenses 30 assisted resource allocation subcontractors machine material various projects worked submittals request information rfis purchase orders increased effectiveness bidding processes reviewing contractor scopes material takeoffs averaging 30000000 assisted project managers design team submittals specifications packages document control commercial civil projects averaging 13000000 formulated complete project plans coordinated engineering design shop drawing efforts autocad bluebeam software coordinated presentations customers project members detailing project scope progress results keeping entities wellinformed milestones goals project organized tracked tasks disciplines produce project reports used quickbooks produce monthly invoices reports deliverables new construction business developer 062007 082014 company name – city state planned marketing initiatives leveraged referral networks promote business development planned 50 quarterly networking events strengthen brand initiatives maximize outreach able obtain 300 people attendance rewrote updated scripts selling procedures decrease downtime increase sales 70 assisted proposal writing project ranging 25000010000000 responsible cultivating relationships developers investors reit accounts,CONSTRUCTION
consultant executive profile accomplished highenergy executive manager strong background manufacturing engineering 25 years experience significant accomplishments turnaround situations team building training strategic planning pl oversight revenue enhancement results oriented consummate professional excellent interpersonal communicative skills outstanding problem solvingtroubleshooting abilities proven success record achieving operational excellence extremely enthusiastic selfdirected real change leader possessing unique ability manage multiple projects make sound timely decisions ensure project completion meet critical deadlines budget constraints hands leadership experience interfacing developing supplier partners sales marketing customers skill highlights strategic planning training development revenue enhancement infrastructure development total quality management risk liability management project management performancemetrics management supplier management haccp gmp certification lean manufacturing sixsigma champion manufacturing engineering quality systems design gfsi sqf practitioner business process reengineering education bachelor science industrial technology 1992 southern illinois university city state usa associate science fuel systems maintenance 1989 community college us air force city state usa skills haccp certified lean manufacturing certified six sigma certified champion better process control certified core accomplishments operations management •utilized leansigma reduce setup changeover times improve production throughput 35 trifecta foods •designed developed implemented key performance indicators kpis entire plant reducing lotus pet foods labor cost 37 •constructed developed maintained annual operational budget 15 savings plan lotus pet foods inc •improved throughput 39 4year period improved lean manufacturing spc training program plant layout cell technology implementation inventory control systems quality systems program continuous process improvements key capital investments increase staff pacific fabric reels inc •acknowledged united states air force titan ii icbm propellant transfer system master team chief responsible directing managing maintenance team associated budgets 200 billion usaf hardware safely transferring 1 million gallons highly toxic missile propellants supplier management •designed developed implemented purchasing contracting system procedures restoring discipline purchasing process eliminating market value contracts saving 500k trifecta foods llc •created product specifications purchasing reducing errors 98 incoming ingredients goods lotus pet foods •fashioned supplier partnership score card system vendors increasing supplier time shipments 99 albanese confectionery group •established supplier partnership program pacific fabric reels including creating consignment inventory lowering costs supplier average 5 created jit inventory system random cycle counts increased inventory accuracy 99 quality enhancement •successfully led 3 food manufacturing companies gfsi sqf level ii certification designing developing complete quality systems quality policies directives food defense programs gmps haccp programs •led iso 9001 registration compliance team project manager mrperp implementation team installed superior quality assurance system resulting iso certification carleton technologies •created implemented maintained complete quality system resulting successful iso 9001 14001 registration pacific fabric reels staff development •designed implemented world class training programs certified operator programs every company served resulting increased efficiencies reduction process waste lower operating costs •conceived developed maintained standard operating procedures operations including quality control sanitation supply chain warehousedistribution center productionmanufacturing company served • recognized united states air force titan ii mx peacekeeper icbm master instructor continuous improvement management •employed engineering process improvement skills saved lotus pet foods 1 million dollars equipment upgrades equipment installations process improvements •performed 2 kaizen events 2 separate departments enabled time shipments rise 993 division wide increased overall quality shipments 989 developed implemented written master training plan employees division reduced turnover less 1 improving work place morale multiwall packaging •utilizing lean six sigma practices reengineered automated processes resulting gross margins 35 overhead indirect spending reduction 21 decreased production staff 60 doubled production output reduced scrap ratio less 05 improved time delivery metric 100 pacific fabric reels •engaged lean manufacturing principles launched continuous improvement teams sci resulted enhanced sales 21 million 38 million increasing throughput 28 reducing inventory 3 million improved gross margins 12 •applied leansigma tps manufacturing techniques hands management approach lowered labor cost first 3 months 31 16 reduced customer quality complaints 50 implemented complete iso quality system multiwall packaging risk management •designed developed implemented comprehensive safety program every company served greatly mitigating eliminating recordable industrial injuries illnesses professional experience consultant 022014 current company name city state perform private consulting services operational management food nonfood manufacturing companies director operationsdirector quality assurance 082013 122013 company name city state directed led managed facets plant operations pl oversight including manufacturing production scheduling mrperp sage – mas200 inventory control materials management procurementpurchasing supply chain management trafficlogistics warehouse order fulfillment human resources quality assurance shippingreceiving project management research development plant engineering maintenance operations administration safety haccp team global food safety initiative sqf level ii employee training plant managerdirector quality assurance 012012 082013 company name city state directed led managed facets plant operations pl oversight including manufacturing production scheduling mrperp sage warehouse management system wms implementation inventory control materials management procurement trafficlogistics warehouse order fulfillment quality assurance shippingreceiving project management research development engineering maintenance operations administration safety haccp team global food safety initiative employee training director operations 112010 112011 company name city state directed led managed facets operations team pl oversight including production scheduling mrperp mas 200 warehouse management system wms implementation inventory control materials management procurement trafficlogistics warehouse order fulfillment quality assurance shippingreceiving project management research development engineering operations administration safety haccp team global food safety initiative employee training consultant 012010 032010 company name city state hired consultant install new high speed packaging machine line robotic packing system perform assessment company prepare report assist future growth vice president general managerdirector quality assurance 012004 102009 company name city state directed managed led functions departments business complete pl ownership responsible manufacturing quality assurance sales marketing activities project management research development engineering strategic planning policy procedure establishment mergers acquisitions forecasting new product introduction npi new product development npd strategic planning executive director operations 072002 102003 company name city state directed led managed facets manufacturing operations pl oversight including production control materials management procurement trafficlogistics quality assurance shippingreceiving project management human resources engineering administration training operations manager 042000 052002 company name city state managed led directed facets production materials administration maintenance training quality assurance iso project management shippingreceiving sales customer service marketing third party dot representative inspection director manufacturingplant managermanufacturing engineer 081997 012000 company name city state directed managed led manufacturing operations including production warehousedistribution receiving purchasing training maintenance machinists project management manufacturing engineering research development planningscheduling production control plant managermanufacturing engineerquality manager 041993 071997 company name city state directed managed led manufacturing operations pl responsibility including production engineering hr rd maintenance sales customer service project management purchasing marketing logistics quality assurance aircraft mechanictechnician 011990 041993 company name city state performed commercial aircraft md 80 md 11 jet engine installations testing inspection technical sergeant e6 061978 111989 company name city state performed specialized technical maintenance titan ii peacekeeper mx missile systems top secret clearanceinactive,CONSULTANT
construction executive summary find internship profession gain experience exposure practice product design core qualifications adobe photoshop illustrator autocad revit microsoft word excel powerpoint professional experience aug 2006 current castle inspection service oregon california high value residential insurance appraiser appraise high value homes oregon california replacement cost construction jul 2005 jan 2006 company name city state extensive remodeling project nov 2004 company name city state internship supporting interior designproject teams researching materials organizing materials resource library accounts payable assistant jan 1999 jan 2000 company name city state handling petty cash data entry payroll distribution administrative duties education bfa product design present university oregon city state product design bachelor interior architecture business administration 2005 university oregon city state business administration undeclared 2003 1999 university washington city state undeclared objects impacts digital illustration interior construction elements furniture theory analysis color theory application rome program skills administrative duties adobe photoshop autocad color data entry digital illustration illustrator inspection insurance interior design materials excel powerpoint microsoft word organizing payroll researching revit,CONSTRUCTION
buyer summary 1 year end end experience worldwide procurement operations 5 years end end experience accounts payable reconciliation great team player ability instill reinforce confidence selfesteem optimistic attitude organized analytic versatile thinker effective developing implementing creative ideas highlights proficient oracle sap ecc 60 version helios sun system version 5 msword excel powerpoint experience buyer january 2014 january 2015 company name city global procurement operations taking care end end worldwide procurement operations irrespective categories implementation execution tracking documenting process keep changes dedicated resource towards categories meetings events facilities low dollar office supplies low dollar catalogue purchasing work directly closely end users supplier low dollar purchase catalogue well noncatalogue products requisition reviews approvals critically review purchase requisitions categories eliminate discrepancies follow adhere approval procedure audit requirements requisition po manage globally req po creation activity assigned categories single handed support global buyers req po creation process preapproved categories supplier information work suppliers end users set new suppliers vendor maintenance system review set forms seek approvals global buyers set pcard payment taking care low dollar well high dollar payments procurement card liaise end users global buyers supplier facilitate instant payment pcard proactive ensure payments authorization letters shared suppliers reporting generating quarterly dashboards monthly reports po spend expenditure work upon weekly reports accounts payable present management review emails adhoc activity requests single handedly manage global procurement emailbox resolve execute internal client request queries accounts payable taking care emea ap p2p activities role handled invoice payment queries end users suppliers clearing apc direct debit trial balance payments senior executive january 2013 january 2014 company name handling guiding team accounts payable po non po vendors invoice processing reconciliation payments assign daily activities task team members analyse reports including process dashboards team performance reports motivating associates effective management career development implementation reporting mechanism consolidating data review team review monitor day day activities team take monthly one one discussion team members work manager developimplement action plans achieve desired performance levels coming process improvement plans implementing handling amex card vendor payment process senior executive january 2010 january 2013 company name handle end end ap processing activities accurate reconciliation supplier statements subject matter expert contact point manager team members handle regions escalation mail boxes attend weekly conference calls clients provide update aged invoices handle escalation calls business units vendors attend weekly conference calls business units resolve issues raise ap team concerns trained new joiners successful achievers ap processing process multicurrency invoices correct vat rate respective country handle month end reports include accruals open purchase orders manual accruals non po invoices ensure fixed assets purchased capitalized correct business unit correct expense codes trained handled payments vendor management activities take appropriate action case vendor address bank details updation involved sending email communications global procurement teams educate legal entity name importance claim vat prepare journal entries book urgent invoices systems constantly update clients urgent invoices order avoid escalations projects carried sungard automation reconciliation project online reconciliation payment status successfully bringing accounts dell hp critical vendors date reconciliation handled project readdressing invoices correct legal entity offsite transition uk cross training reconciliation project amend invoice process uat application transitioned utopia indexing triaging process london office prepared process documentations trained rest ap team india shared service centre successfully handled invoice aging project uk south africa uae region prepared global process documentation accruals end end activities ap processing activities handled problem solving team awards sungard received consistent performer q3 received kudos reconciliation critical vendor like dell hp bringing accounts dates received kudos handling escalation mail boxes control replying within tat executive january 2008 january 2010 company name city work purchasing central receiving vendors leads resolve invoicing discrepancies communicate inventory warehouse receivers correctingreconciling goods receipt invoice receipt discrepancies processing invoices payment interacting directly clients customers ingram warehouse carriers regular basis mail calls conference calls coming process improvement plans implementing leading role achieving sla ie bonus awards infosys sport award delivering responsibilities time client appreciation letter team player ramp award exemplary performance maintaining quality education master business administration finance human resource 2008 cmr institute management studies bangalore university city india finance human resource bachelor commerce marketing 2006 narmada college science commerce veer narmada south gujarat university city india marketing skills accounts payable accruals ad ap automation trial balance book client clients debit dell documentation email fixed assets forms hp indexing inventory processing invoices invoice processing invoicing legal letters meetings excel mail office powerpoint msword oracle problem solving process improvement procurement purchase requisitions purchasing quality receiving reconciling reporting sap shared service sla sun team player vendor management,BPO
information technology specialist summary security certified lanwan t1 frame relay tcpip iava routersfirewallsswitcheswifivpn network information systems defense level 1 2 technical support cable systems installermaintainer imagingbase lining current tssci clearance los line sight radio cpofvoip videoconferencing technologies network server administration government security disaster recoverybackups accomplishments information technology deployed managed cpn los spawar afn lanwan architectures active directory domains 50 siprnipr voip subscribers hostile combat operations windows 7 integration 520 systems throughout stuttgart garrison command disaster recoverybackup systems prevented loss critical data technical supportservice 3 years experience high visibility support roles centered microsoft technologies information security strong understanding workflow business process support roles organizations multiple awards proven performance management squad leader shift leader strong leadership skills excellent interpersonal skills presentations training documentation standard operating procedures development experience information technology specialist company name information systems specialist 072011 122012 company name city level 1 2 technical support strategic operations stuttgart germany classified unclassified systems trained proficiently information assurance security implemented sustained satellite radio communications computer based information systems voip maintained organized important documentation deployed countermeasures security breaches implemented windows 7 across garrison units direct support senior officer staff responsible several million dollars equipment personnel remedy exchange cpof softcauhardcau organizational unit administrator vpn ftp tcpip firewalls voip remote connectivity encryption netscreen cisco tier 2 helpdesk cable installer maintainer 112010 072011 company name city cable installer maintainer multiple army posts stuttgart germany including 6 months combat zone africa extensive knowledge wiring infrastructure troubleshooting cat 5 6 fiber termination maintained organized racks patch panels cable trays switches routers working knowledge terminating splicing testing troubleshooting copper fiber cable using fluke cable analyzers accountable thousands dollars equipment include fluke networks products operator 122009 112010 company name city defense messaging center primary duties facilitating defense messaging system dms support headquarters united states european command useucom department defense activities responsible operation maintenance cpxp amhs dii guard certificate workstations support dms siprnet niprnet 52d signal battalion perform hours network operations functions include monitoring spectrum recall essential personnel situational management opens monitors status closes trouble tickets reporting conducting essential missions high visibility areas responsible accountable 100 million worth equipment repair parts spectrum amhs customer support defense messaging system siprnet discretionary access lists trouble tickets education associate arts business administration 12 2014 business administration comptia security certified certification oct 2011 information technology specialist training 25 weeks us army nov 2009 information technology online training 223 hours us army mar 2009jan 2012 siprnipr access point snap terminal 32 hours certification june 2011 fiber optic connectors splicing basic installation course 40 hours certification aug 2010 skills army basic cable cat 5 cisco encryption customer support documentation firewalls ftp information systems information technology messaging access exchange windows 7 monitors network networks oct organizational personnel radio reporting routers strategic switches tcpip technical support troubleshooting voip vpn wiring additional information awards honorable discharge united states army national defense service medal global war terrorism service medal army service ribbon overseas service ribbon army superior unit award army good conduct medal numerous certificates achievement coins excellent,INFORMATION-TECHNOLOGY
staff sergeant e5 pavement construction equipment craftsman summary solutionsfocused versatile management professional veteran offering comprehensive background supporting us military operations roles increasing responsibility 8year career united states air force effective communicator quickly masters new roles technologies achieve positive results experience staff sergeant e5 pavement construction equipment craftsman 122012 current company name city state general project manager managed various projects necessary personnel include limited removalreplacement dilapidated asphalt roads removalreplacement upheaved concrete sidewalk airfield repair project lead effectively lead 12 personnel repairing 267 airfield concrete spalls securing air traffic control movement area minot afb b52 bombers snow shift leader supervised 15 military civilian personnelmanaged 16 million dollar equipment fleet clearing 18 million square feet airfield pavements 76 miles base roadways 21 million square yards pavements reporting official tasked writing annual performance reports biannual feedback reports 3 personnel well promoting compliance usaf rules regulations antiterrorismforce protection atfp barrier plan program manager guided 13 equipment operators haulingplacing 517 vehicle barriers safeguarding 55 mission critical facilitiesoverhauled atfp barrier plan construction new facilities altered layout minot afb lock tag manager successfully revamped program trained 53 personnel proper procedures regulations snow school instructor instructed interdepartmental annual snow school 56 careeraugmented personnel trained personnel proper equipment operating techniques proper safety protocol snow removal priorities senior airman e4 electrical power production journeyman 062010 082012 company name city state project leader led work crews installing maintaining power generation equipment responsible 52 million equipment supporting critical facilities 1 special operations wing head quarters afsoc 38 tenant units direct supervision shop logistic inventory manager maintained accountability 10000 dollars essential parts mission critical generator power production assets conducted weekly inventory count ordered parts needed secured fund availability reporting shop stock records leadership enable decisions parts funding quality assurance program managed generator quality assurance program found corrected 25 discrepancies providing oversight 650 thousand dollars worth assets cpraed instructor conducted monthly american heart association cpraed classes preparing 300 personnel contingency ces booster club member organized booster club volunteered executing various fundraisers culminating 10 thousand dollars support squadron morale events senior airman e4 electrical power production journeyman 012011 072011 company name city state deployed special operations central command macdill afb fl forward deployed amman jordan power production journeyman repaired three generators saving special forces unit 125000 dollars preparing generators rapid deployment relentless work ethic enabled engineering team complete 300 work orders compound facilities valued 152 million dollars awarded joint commendation medal facilitated troop movements 58 high value personnel installed two generators multinational exercise early victor directly contributed successful training special forces leadership teams three different countries airman first class e3 electrical power production apprentice 062007 062010 company name city state equipment operation maintenance installs operates maintains 37 permanently installed46 mobile generators including 28 mega watt power plant provides comprehensive customer training emergency generator operations automatic transfer panels atp performs preventive maintenance inspections atps aircraft arresting systems aas barrier arresting kits valuable member prime base engineer emergency force team aef enabler worldwide deployable safety program monitor monitored shops safety program completed corrected spot inspections zero wing safety inspection right ups airman first class e3 electrical power production apprentice 062008 012009 company name city state electrical power production apprentice maintained 277 generators automatic transfer panels seven aircraft arresting systems valued 16 million dollars critical equipment critical member construction install two permanent bak12 systems valued 2 million dollars eliminating 36 thousand dollars contractor costs airman basic e1 basic military training electrical power production technical training 012007 062007 company name city state electrical power production apprentice developed basic knowledge installing operating modifying electrical generators power production plants equipment aircraft arresting systems skills generator operation maintenance skills including automatic transfer switches aircraft arresting systems extensive knowledge equipment operation including ability troubleshoot fix generators brands sizes advanced capability install generators automatic transfer panels aircraft arresting systems great skill tracing circuits figure solutions electronic problems ability figure load bearing equipment right generator size equipment operation maintenance skills extensive knowledge equipment operation including airfield front mounted rollover plow duel drum steel wheel roller sheeps foot roller airfield front mounted snow blower dump trucksingle drum steel wheel roller airfield 18 front mounted snow removal broom excavatorskid steer loader w attachments airfield 20 front mounted snow removal plow grader street sweeper backhoe loader industrial tractor trencher bulldozer pneumatic roller water truck cranescoop loader rigid pavement installation repair skills extensive knowledge concrete operations start finish including excavation existing material andor degraded concrete laying subgrade base course proper compaction techniques setting aluminum forms rigid flexiblesetting wood forms preparing pour pouring concrete finishing concrete full range hand power tools landscaping surrounding area cleaning work site flexible pavement installation repair skills extensive knowledge asphalt operations start finish including removing degraded asphalt andor existing material preparing subgrade base course paving hot mix via pavergraderby hand paving cold mix rolling pneumatic tire rollers steel wheel rollers landscaping surrounding area cleaning work site snow removal operations extensive knowledge snow removal operations including snow removal active airfields ensure safety incoming outgoing flights providing snow removal parking lots neighborhoods ensure safe travel 116 thousand base personnel communication skills excellent leadership ability overall group instruction project estimation planning aptitude excellent public speaking ability superior technical writing capability program design management education associate applied science construction technology 2014 community college air force city state airman leadership school commandant award winner minot afb nd feb 2013 march 2013 classes included leadership management managerial communications military studies total quality management awarded commandant award outstanding leadership ability civil engineering silver flag training program tyndall afb fl april 2014 tasked airfield damage repair weeklong field exercise simulate establishing running fully operational base contingency environment pavement construction equipment career development course minot afb nd december 2012 – feb 2013 career development courses designed improve upon basic skill knowledge learned technical training across wide spectrum subjects pertaining pavement construction equipment career field pavement construction equipment technical training ft leonard wood mo september 2008 april 2009 developed initial equipment operation pavement implementation skills cultivated knowledge chosen career field associate applied science electrical mechanical technology 2014 community college air force city state troubleshooting electrical power generation equipment course sheppard afb tx september 2009 program covers advanced fundamentals troubleshooting tracing circuits power generation equipment contingency power generation force bedown course sheppard afb tx december 2011 program covers contingency generator power plant operations deployed environment electrical power production career development course hickam afb hi july 2007– july2008 career development courses designed improve upon basic skill knowledge learned technical training across wide spectrum subjects pertaining career field electrical power production technical training sheppard afb tx march 2007 june 2007 developed initial equipment operation pavement implementation skills cultivated knowledge chosen career field basic military training lackland afb tx january 2007 – march 2007 learned foundation military culture military bearing discipline usaf history awards 1 joint service commendation medal 2 air force achievement medal 3 2 meritorious unit awards 4 2 air force outstanding unit awards 5 2 air force good conduct medals 6 national defense service medal 7 iraq campaign medal 8 global war terrorism service medal 9 air force overseas ribbon short 10 air force overseas ribbon long 11 air force expeditionary service ribbon gold border 12 air force longevity service 13 usaf nco pme graduate ribbon 14 small arms expert marksmanship ribbon rifle 15 af training ribbon,CONSTRUCTION
sales representative summary ambitious yard manager 15 years management experience oil gas transportation industry applies strong analytical critical thinking skills solve complex operational problems highlights inventory management employee development management expense control materials accountability scheduling customer serviceoriented safe driver shipping receiving heavy industrial equipment vendor management superior negotiation skills motivated selfstarter cost reduction current cdl license map reading navigation skills heavy hauling experience may 2016 july 2018 company name city state sales representative established new customer accounts delivered products customers timely manner efficiently addressed issues customer accounts ensure quick resolution updated database customer sales information completed documentation product service sales maintained productive relationships existing customers exceptional followup sales informed management special sales service issues coldcalled prospective customers build relationship processed sales transactions accurately timely fashion guaranteed positive customer experiences resolved customer complaints confirmed appropriate changes made resolve customers problems built maintained effective relationships peers upper management answered customers questions addressed problems complaints person via phone trained new employees company customer service policies service level standards recommended helped customers select merchandise based needs attended local regional national trade shows product development training defined territory needs helped customers select products best fit personal needs november 2015 may 2016 company name city state truck driver maintained telephone radio contact supervisor receive delivery instructions checked load accuracy stability trip hooked unhooked trailers tractor converter dollies recorded expenses maintained receipts connected air hoses electrical lines installed removed tire chains manually cranked dolly wheels submitted reports condition truck end trip operated tractortrailer combination urban suburban rural environments types weather conditions picked customer loads timely accurate manner interacted customers vendors friendly timely manner wrote receipts loads picked collected payment goods delivered delivery charges retained valid proof insurance registration vehicle times conducted daily dot pretrip inspections according set checklist june 2015 november 2015 company name city state sales representative maintained productive relationships existing customers exceptional followup sales established new customer accounts updated database customer sales information landed new customer accounts consistent combination perseverance dedicated cold calling exceptional service greeted store customers promptly responded questions knowledgeable service generated high volume referrals delivered products customers timely manner crosssold additional products services purchasing customers delivered products customers timely manner delivered products customers timely manner coldcalled prospective customers build relationship built customer confidence actively listening concerns giving appropriate feedback february 2015 june 2015 company name city state sales internet sales led sales calls team members establish sales customer retention goalsgrew number customers 100 5 monthsdetermined merchandise price schedules discount ratesmonitored customer preferences determine focus sales effortsmaintained friendly professional customer interactionsidentified prospective customers using lead generating methods performing average 60 plus cold calls per dayparticipated various incentive programs contests designed support achievement production goalstook daily inbound calls keyentered orders faxes backorders credit memos assigned accounts clients july 2014 august 2014 company name city state project manager dispatched assigned workloads assigned projects tasks employees based competencies scheduled routes job duties documented daily equipment inspections submitted daily inspection forms manager coached mentored supervisors dispatchers reviewed approved truck repairs reviewed approved fuel reports bid jobs also handled customer orders also went drivers logs dvrs turned manager june 2006 july 2014 company name city state yard manager select energy services cleburne texas qualified competitive subcontractor bids prior execution contracts monitored safety construction activities making site personnel safety top priority managed daytoday tactical longterm strategic activities within business reduced controlled expenses improving resource allocation reviewed approved billing invoices expense reports coached mentored supervisor dispatch members offering constructive feedback taking interest longterm career growth offered feedback executivelevel management effectiveness strategies selling programs initiatives assigned projects tasks employees based competencies specialties assisted project manager bidding new jobs projects reviewed approved payroll fuel reports made submitted monthly allocation sheets documented daily equipment inspections submitted daily inspection forms manager june 2004 june 2006 company name city state supervisor reviewed approved billing invoices expense reports maintained account plans top client accounts recruited hired new drivers operators documented daily equipment inspections submitted daily inspection forms manager dispatched trucks met company men get invoices signed june 2002 june 2004 company name city state forklift loader operator maintained operator logs forms records accordance company policies dot regulations operated equipment safely efficiently times obtained proper signatures required operated maintained forklift loader safe efficient manner executed daily pretrip post trip inspections documentation compliance dot guidelines company policies june 2000 june 2002 company name city state supervisor selected efficient routes compliance delivery instructions fuel policy presented customers bills receipts collected payments goods delivered operated heavy equipment including forklifts stair climbers pallet jacks evaluated customer needs determined appropriate action referring questions management necessary coordinated daily delivery schedules based customer schedules peak delivery times alternate routes july 1998 june 2000 company name city state supervisor coordinated daily delivery schedules based customer schedules peak delivery times alternate routes processed shipment documents neatly efficiently load obtained maintained proper delivery authorization pickup documentation interacted customers vendors friendly timely manner may 1997 july 1998 company name city state trainer processed shipment documents neatly efficiently load obtained maintained proper delivery authorization pickup documentation conducted daily dot pretrip inspections according set checklist communicated duties compensation benefits working conditions potential candidates contacted job applicants inform application process education 1981 castleberry city state usa ged general general castleberry river oak texas usa also commercial driver training heavy equipment operator certificate forklift operator certificate operations quality management coursework also certificate attending alcohol drug behavioral awareness class well cpr firstaid class skills benefits billing competitive contracts cpr client delivery dependable documentation drivers equipment operator expense reports first aid firstaid forklift forklifts forklift operator forms inspection communicator payroll peak personnel policies procedure development quality management relationship building repairs safety selling selfstarter strategic supervisor,SALES
avp finance summary accounting professional extensive experience financial managerial accounting practices procedures detail oriented strong organizational skills diligent hardworking proven ability handle multiple projects simultaneously prioritize efficiently meeting deadlines ability identify problems recommend feasible solutions highlights accounting software jd edwards quick books great plains microsoft excel account reconciliations budget analysis analytical reasoning general tax accounting auditing methodology journal entries general ledge strong administrative organizational skills reporting documentation planning scheduling corporate governance risk ethics effective time management communication skills public private accounting accomplishments conducted detailed technical analytical review cost proposed measures trim costs related outsourcing work major projects initiative resulted significant cost reduction established policies procedures division compliance firms goals experience avp finance 022015 current company name city state managed accounting operations accounting close account reporting reconciliations research sales trading division provided reliable timely project project expense capitalization amortization market research healthcare division reviewed accountantæs book entries ensure accuracy gl prepared monthly annual expense forecasts including necessary recommended action required manage costs achieve budgetworked management document offset unusual expense variances respective areas senior accountant 102010 062015 company name city state work project managers ensure accurate timely invoicing received recorded banked cash checks vouchers well reconciled records bank transactions managing banks accounts including making remote deposits schedule appropriate collection reminders followup pastdue receivables recording ap issuing payment vendors recognizing expenses project completion making accruals necessary booking prepaid expenses monthly preparation bank reconciliations preparation analysis financial statements recording deferred revenue recognizing revenue project completion perform monthend closing maintain weekly cash flow management working ad hoc reports working external entities preparing ground work external auditors general ledger accounting jd edwards senior accountant 062009 102010 company name city state work project managers ensure accurate timely invoicing managing banks accounts including making remote deposits schedule appropriate collection reminders followup pastdue receivables recording ap issuing payment vendors recognizing expenses project completion making accruals necessary booking prepaid expenses monthly preparation bank reconciliations preparation analysis financial statements recording deferred revenue recognizing revenue project completion perform monthend closing maintain weekly cash flow management working ad hoc reports working external entities preparing ground work external auditors general ledger accounting quickbooks accountant 052006 032009 company name city state executed accounts receivable reporting enhancements reconciliation procedures manage monthly bank reconciliations performed account reconciliations general ledger entries managed ap ar well weekly monthly billing prepared weekly payroll payroll taxes communicated extensively employees customers bank representatives bank deposits application payments ar accounts maintained weekly cash flow management prepared financial reports required negotiated enforced collections ensure clearance outstanding accounts accountant 082005 052006 company name city state monthly preparation bank reconciliations invoiced customers updated chart accounts monthly preparation ar statements recorded cash receipts applied invoices handson journal entries general ledger accounting great plains accountemps salaried professional service accountant 082005 052006 company name city state monthly preparation bank reconciliations preparation ar invoices bank deposits application payments ar accounts updated daily cash check register statistics bank reports spreadsheet handson journal entries general ledger accounting great plains accountant 082005 052006 company name city state monthly preparation bank reconciliations responsible accounts payable entering invoices cutting checks updated chart accounts new vendors use property management system timberline enter terminate renew leases deposited checks received clients tenants prepared monthly reports including statement cash receipts disbursement statement operating cost expense distribution summary aged receivables accounts payable check register cash report activity prepared annual budgets various housing companies competent use timberline accounting software tax specialist 122003 042010 company name city state prepared individual tax returns including schedules b c e correction transmission returns rejected irs amendment prior years tax returns prepared end day journals education bachelor accounting cameron university city state skills account reconciliations accounting software bank reconciliations budgets financial reports analysis financial statements variance analysis general ledger accounting jd edwards quickbooks excel payroll,FINANCE
sales career overview executive assistant skilled multitasking maintaining strong attention detail employs professionalism superior communication skills meet client company needs skill highlights time management meticulous attention detail microsoft office proficiency invoice processing travel administration scheduling selfstarter meeting planning core accomplishments calendaring planned meetings travel ceo scheduling facilitated onboarding new employees scheduling training answering questions processing paperwork process improvement oversaw implementation new phone system resulted costeffective service research investigated necessary information proper billing insurance companies patients dmes proper billing codes data organization improved office organization compiling quarterly budget reports financial spreadsheets organizational charts company data reports using advanced microsoft excel functions multitasking demonstrated proficiencies telephone email fax frontdesk reception within highvolume environment administration performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents interdepartmental use reporting maintained status reports provide management updated information client projects planning arranged scheduled coordinated logistics travel itineraries staff 10 employees ensured staff equipped necessary supplies collateral long distance travel formally recognized playing instrumental role implementation cost savings measures experience sales october 2014 current company name city state coordinated customer facing webinars including developing relationships vendors tracking customer attendance postwebinar followup freelance january 2014 current company name city state arranged appropriate travel visas agendas necessary contacts country informationmaintained coordinated executive senior management vacation daytoday meeting travel scheduleswrote distributed meeting minutes appropriate individualscoordinated customer facing webinars including developing relationships vendors tracking customer attendance postwebinar followupmanaged desktop publishing proposal memo typing executive assistant executive assistant february 2011 july 2013 company name city state sole assistant eastern half north america highly versed linguistics strategic writing language composed marketing documentation addition territorywide email prepared processed expense reports enforced mandatory budget policies sales account managers simultaneously managed calendars numerous executives booked travel international domestic managed facility logistics vendor maintenance managed training classes ranging 5 50 guests mcafees new york city office staffed conferences held jacob javitz center new york city well las vegas boutique hotel venetian planned attended quarterly reviews five regions across north america human resources representative new york city conceptualized placed action uniform boarding manual fully versed sales operational data forecasting assisted importantly trusted details personal matters designed powerpoint presentations monthly divisional meetings toplevel executives scheduled board directors meetings assisted meeting materials agendas maintained coordinated executive senior management vacation daytoday meeting travel schedules collaborated administrative team members human resources finance department special projects events provided logistical support visiting executives coordination executive assistants coordinated customer facing webinars including developing relationships vendors tracking customer attendance postwebinar followup created maintained computer paperbased filing organization systems records reports documents investigated issues problems drafted responses urgent requests served executive assistant national sales manager marketing manager senior product managers initiated updated yearly dealer agreements dealer applications approved travel expenses reimbursement requests arranged appropriate travel visas agendas necessary contacts country information supervisor june 2006 february 2011 company name city state oversaw staff ranging 210 employees per shift observed established trends market purposefully divided sales microsegments order increase rtd sales utilized revenue data along environmental factors primary source research based upon direct contact consumers education bachelors anthropology hunter college city state emphasis linguistics skills microsoft office suite calendaring critical thinking travel arrangements additional information links,SALES
lead engineer fluid systems thermal accessories summary forward thinking mechanical engineer several years experience product design development process improvement project management quality assurance comprehensive understanding design processes manufacturing methods sound engineering principles skilled use engineering tools fea ug nx gdt lean six sigma strong understanding engineering mechanics principles materials demonstrated leadership skills optimize collaboration departments produce highquality aerospace hardware highlights comprehensive understanding engineering design principles extensive experience use computer aided design tools ug nx solidworks excel minimum supervision experienced gdt manufacturing support lean six sigma certified field investigation customer support fluid system hardware headed process improvement projects project management experience understanding export licence various hardware technology writing technical requirement documents experience company name september 2016 current lead engineer fluid systems thermal accessories city state design premix liquid fuel delivery system ge 9f04 9ha02 instrument air system design specification ge gas 9f04 provides hazmat specification based ibc various gas turbine skids design water supply skids accessories purging cooling combustor nozzles conduct fmea analysis new products size select various gas turbine accessories fuel pump filters pressure transducers water pump based cfd combustion requirement work supplier design control valves mixing valves various fluid system company name june 2015 september 2016 design engineer military commercial engine fluid systems city state provide design redesign requirements specifications fluid system test hardware review provide engineering substantiation material review board documents vendor components investigate field related failures military engine fluid system components leads component upgrades improvement projects fuel systems establishes test procedure afterburner fuel components fuel pumps mechanical engine control units provide technical engineering requirement vendor substantiation documents review approves functional dimensional changes fluid system component request vendor reviews approve component repair request vendor military engine fluid system hardware provides engineering support manufacturing engineering design specification cf34 fuel metering unit design specification gear centrifugal pumps investigate field related component failures lead cost reduction product improvement projects establish test procedure pump ripple vibration compressor discharge dynamic response new hardware support approve vendor design changes redesigned fuel metering unit components fuel metering valves pressuring discharge valves electrohydraulic servo valves design wet rig emulate aircraft engine environment test hardware responses aircraft duty cycles start acceleration idle takeoff burst chop slew deceleration company name february 2012 january 2015 design engineer new product definition city state performed preliminary detail design engine hardware performed interprete fea analysis design reviews assessment ensured technical requirements components met assigned itarexport license technical data hardware signed engineering drawings maintained depth knowledge product technical details conducted weekly reviews configuration hardware identify design assembly issues correction reviewed approved engineering drawings manufacturing collaborated ge partners identify resolve assembly issues reviewed engine assembly drawings assigned work supervise contractors controls pde headed technical document review team mentored new hires coops conducted design review hardware company name june 2007 january 2012 deskside support technician support city state set tested configured networks desktops laptops printers performed routine software hardware updates performed routing preventative maintenance computers coordinated hardware software repair processes outside vendors resolved technical issues clients person phone email ​ company name september 2004 june 2007 account associate city state set new xerox printers copiers client use identified equipment options satisfy client needs developed new equipment training materials clients gathered usage data generate monthly usage cost performed maintenance equipment education university dayton 2016 master science mechanical engineering city state usa miami university 2012 bachelor science mechanical engineering city state usa kwame nkrumah university science technology 2002 bachelor science agricultural engineering city ghana accomplishments designed fadec cooling system ge leap 1a 1c engines designed booster antiice system passport 20 engine designed ignition leads ge passport 20 engine improved technical document cycle time redesigned improve wear ipv dprv cf348 improved onwing time cf3410 fmu redesigning environmental seals skills solid edge ug nx6 nx10 teamcenter digital engine visualization gdt fea ansys modifying designs lean six sigma adobe photoshop autocad microsoft projects microsoft visio microsoft office fea abacus labview visual basic c matlab data acquisition solid works,AVIATION
summary administrative support professional experience working fast past environment demanding strong organizational technical interpersonal skills trustworthy ethical discreet committed superior leadership customer service technical support working individual team environment confident poised interaction individuals levels detailed oriented resourceful completing projects time able multitask effectively capabilities include logistics distribution management medical device repair technician productionoperations supervisor shipping receiving supervisor customer service representative excellent written verbal communication experience customer service advocate jan 2015 current company name city state responsible answering incoming calls customers ensuring high level customer service maximizing productivity direct phonebased customer interaction answer resolve wide variety inquiries including limited pharmacy benefits mail order pharmacy assistance calls assists customers pharmaciesphysicians orders reorders benefit eligibility questions prescription inquiries escalates drug related calls appropriate pharmacist assist pharmacies members issues related processing pharmacy claims determines appropriateness overriding pharmacy claims edits error messages coordinates internal resolution claims exceptions issues assists entering new prescription orders system educates customers benefits use plan formulary premiums status orders claims inquiries medical device repair technician feb 2014 may 2014 company name city state inspect test malfunctioning medical related equipment following manufacturers specifications using test analysis instruments test calibrate components equipment following manufacturers manuals troubleshooting techniques using hand tools power tools measuring devices perform preventive maintenance service cleaning lubricating adjusting equipment examine medical equipment facilitys structural environment check proper use equipment protect patients staff electrical mechanical hazards ensure compliance safety regulations research catalogs repair part lists locate sources repair parts requisitioning parts recording receipt solder loose connections using soldering iron field electronics technician jan 2010 jan 2013 company name city state read interpret schematic drawings diagrams blueprints specifications work orders reports determine material requirements assembly instructions assembled electrical electronic systems support structures installed components units subassemblies wiring assembly cases using rivets blots hand tools power tools measuring devices explained assembly procedures techniques workers conferred supervisors engineers plan review work activities resolve production problems production team lead jan 2008 jan 2009 company name city state achieved work standards following production productivity quality customer service standards resolved operational problems identified work process improvements accomplished work requirements orienting training assigning scheduling coaching 20 employees conferred supervisors coordinate operations activities within departments enhanced department organization reputation accepting ownership accomplishing new different requests explored opportunities add value job accomplishments customer service representative jan 2003 jan 2008 company name city state handled customer questions complaints billing inquiries highest degree courtesy professionalism resolve customer issues one call resolution communicated customers using web based tools demonstrated proficiency typing grammar made financial decisions protect collect revenue adjust customer account assisted call center manager assisting customer service representatives handling escalations difficult customer concerns education logistics supply chain management post secondary training certificate 2011 florida state college jacksonville city state diploma 2003 concorde career institution city state military service 84 92 united states army communications specialist received honorable discharge skills army benefits billing blueprints call center catalogs coaching customer service financial hand tools inspect logistics mechanical mail power tools quality read recording research safety scheduling soldering solder supply chain management phone troubleshooting typing wiring,ADVOCATE
centralized administrative support summary determined proactive dministrative specialist works sense urgency anticipate needs seniorlevel executives thrives fast paced dynamic environment skills advanced ms office suite knowledge excel word outlook powerpoint strong aptitude microsoft excel including macros pivot tablesexcellent critical thinking decision making communication skills responsible time manager meeting planning selfdirected meticulous attention detail understands grammar resourceful strong problem solver experience centralized administrative support mar 2016 current company name city state scheduling appointments maintaining calendars managing email arrange travel lodging reservations arrange meetings include communication preparation equipment etc order supplies equipment leaders follow protocol handling confidential sensitive information run dashboard summary reports sales leader eg territory data reports complete marketplace compliance process field marketing promotions sales leader data entry clerk oct 2015 dec 2015 company name city state verified information computer system uptodate accurate identified resolved system account issues used great attention details skills provide quick accurate labor longterm assignment maintained data entry requirements following data program techniques procedures tutor counselor jun 2015 jul 2015 company name city state used great attention details skills provide quick accurate labor longterm assignment maintained data entry requirements following data program techniques procedures created timeline goals complete assignments verified information computer system uptodate accurate executive assistantspecial events aug 2006 may 2015 company name city state responsible direct customer service worksite direction food preparation serving creative direction catering company servicing diverse clientele broad range events high guest counts including mayoral inaugurations class family reunions weddings retirement parties etc executive assistance worked closely business owner managing events calendars handle scheduling booking directing team owners absence addressing customer concerns tracking employees hours etc worksite assistance assisted setup special event locations loading unloading equipment supplies establishing food stations “ behindthescenes ” prep areas setting guest areas tables education training health education general science 2015 jackson state university city state health education general science skills software salesforcecom desktop publishing software photoshop illustrator scheduling appointments addressing customer concerns special events sales arranging travel tutoring interests community service networking organization events activities honors 2015 magna cum laude graduate deans list scholar phi kappa phi honor society golden key international honour society,AUTOMOBILE
owneroperator summary business development expert top sales performer 12 years experience texas california oklahoma markets comfortable new ideas innovative products startup environments equipped excellent negotiation skills market insight business acumen necessary guide struggling newlyformed companies financial success highlights national account management analytical problem solver excellent sales techniques new product delivery adept multitasker topranked sales executive new program promotion implementation consultative sales techniques strong lead development skills accomplishments surpassed sales goals 25 three regions developed highly effective sales training strategies established new companywide policies procedures resulted increased revenue sales increased yearoveryear sales 10 every position held prepared complex financial statements interimannual reports retail service businesses created strategies develop expand existing customer sales resulting 66 increase annual sales experience 062011 current owneroperator company name city state developed new customer base generated new accounts implementing effective networking content marketing strategies managed budget forecasting goal setting performance reporting accounts cold warm called 100 new existing accounts per day planned organized oversaw daily activities multiple production crews 112009 052011 general manager company name city state implemented businessbuilding relationshipbuilding expectations uniquely assigned accounts customers led sales calls team members establish sales customer retention goals hired trained sales staff new store location generated monthly annual sales reports created directed sales team training development programs 102008 102009 vice president sales company name city state accountable companywide sales including overall customer satisfaction created directed sales team training development programs monitored customer preferences determine focus sales efforts determined merchandise price schedules discount rates developed directed strategy launch new product increased membership base 30 122006 102008 vice president sales operations company name city state accountable sales retention including overall customer satisfaction strengthened companys business leading implementation new product line sales strategies delivered performance updates quarterly business reviews planning meetings planned strategic brandbuilding events expand product portfolio identified coordinated participated client relationshipbuilding activities meetings increased sales production 50 reduced attrition rate 8 122003 112006 area manager company name city state defined strategy business plan multiple locations directed strategic initiatives achieve company goals increased profits developing initiating managing payroll profits losses customer service sales multiple locations developed managed annual operating budgets mentored coached trained managers department heads team members identified inefficiencies made recommendations process improvements 102001 122003 general manager company name city state consistently met exceeded department expectations productivity accuracy levels recorded training sessions maintained package rates client guided clients safe exercise taking account individualized physical limitations participated club promotions recruit new members increase club sales attained facility targets including revenue goals member retention rates 011999 022001 surgical technician ii company name city state gathered supplies equipment needed surgical procedure scrubs gowns gloves set sterile table instruments supplies equipment medicationssolutions needed procedure performed appropriate counts surgical team prior operation incision closed draping sterile field passing instruments etc surgeon procedure maintaining highest standard sterile technique procedure member level trauma team orthopedic department head education bachelors degree biology university texas city state minor sports medicine associate applied science surgical technology emergency medicine academy health sciences city state surgical technician certificate emt certificate medical specialist certificate coursework health science nursing health management coursework certifications apex fitness systems california dotfit systems california national academy sports medicine california international physical fitness association florida surgical technologist medical technologist national registry emergency medical technicians emtb texas skills account management accounts payablereceivable budgeting business development client relations cold calling computer proficient creative problem solving customer needs assessment customer satisfaction customer service expense control internal auditing lead development marketing multitask management product development project management reporting sales territory sales experience payroll,FITNESS
staff accountant professional profile gain payroll skills qualifications deltek time expense 81 costpoint 61 adp enterprise hr 50 adp 530 etime 3a ceridian sap equity edge acuity 410 kronos nextgen office suite accounts payable benefits budget contracts documentation general ledger insurance access microsoft office suite enterprise payroll processing personnel policies tax training material workshops yearend relevant experience successfully transitioned company use paper timesheets automated payroll system within six monthsworked human resources develop streamlined way track paid time offsimplified payroll processing procedure increase department productivity 25 experience staff accountant 082014 current company name city state review verify input personnel action forms certified classified substitute positions process times sheets use kronos timekeeping system employees schools assigned responsible annual payroll 18 million dollars process paper time sheets bus shuttle drivers responsible entry direct deposit w4 a4 forms employees working board using nextgen accounting software update supervisor required changes corrections needed complete monthly payroll processing analyze access reports data finalizing monthly payroll identify variances anomalies need corrected prior final processing ensure employees board approved payroll changes calculated prorated based required salary schedule work closely supervisor team members ensure implementation processes standardized executed accordance school board policies payroll administrator 072009 012014 company name city state responsible payroll functions updated payroll records including changes employee tax exemptions direct deposit benefit deductions applicable garnishments provided timesheet training granted access credentials new hires maintained payroll guidelines writing updating policies procedures complied federal state local legal requirements studying existing new legislation maintained professional technical knowledge attending educational workshops reviewing professional publications establishing personal networks participating professional societies independently maintained prepared post payroll tax general ledger entries biweekly monthend close provided weekly written memos management staff concerning time attendance prepared provided requested documents materials annual payroll audit tested accounts payable expenditures annual sox audit maintained employee confidence protects payroll operations keeping information confidential supported organizations mission committed exceeding customer expectations efficiency quality service left position attend family medical situation since resolved payroll specialist 032001 032005 company name city state developed processed confidential payroll documentation approximately 300 employees located throughout southeast region executed payroll budget 45 million payroll processing vendor ensured final disbursement funds employees acted point contact adp etime systems blood services division alabama gulf coast region conducted study resulted improved accuracy timesheet input enhanced actual payroll output streamlined payroll timesheet process yielded greater efficiency managed payroll training department timekeepers monitored daily progress wrote revised payroll technical manual vendor training material deemed user friendly trainees provided biweekly briefing payroll manager labor issues status payroll current projects prepared issued w2s region ensuring accurate employee wage records timely submission tax documents preparation yearendclose left position due layoff within company staff accountant 061999 032001 company name city state processed biweekly semimonthly payroll 180 employees throughout united states analyzed reviewed benefit election documentation ensure proper selections made employees executed garnishment child support orders accordance state laws reconciled payroll bank accounts disbursement funds processed accounts payable checks distributed numerous company vendors prepared journal entries made adjustments general ledger monthend close payroll specialist 091997 061999 company name city state responsible payroll execution nearly 400 employees retail division verified application packets ensure required documentation captured input pertinent information adp system ensured new associates properly registered receive accurate compensation received processed employee job verification requests various businesses creditors payroll accountant 091996 091997 company name city state review confidential contractual offer letters tenured parttime professors determine appropriate compensation packages contracts negotiated professors upon approval financial conditions contract executed tracked labor funding contracts staying within prescribed departmental salary budget responsible committing obligating funds inhouse contracts matching final disbursements coordinated insurance retirement benefits college faculty staff education mba 2010 university phoenix city state bs business adminstration 1992 alabama university business adminstration affiliations american payroll association skills accounting software accounts payable adp 530 adp benefits budgets ceridian contracts documentation edge equity forms funds general ledger insurance kronos microsoft office suitenetworks payroll payroll processing personnel policies processes publications sap 620 taxes training material,ACCOUNTANT
hr representative summary experienced human resources professional working knowledge state federal employment laws regulations dedicated improving employee satisfaction managementemployee relations working conditions commitment communication confidentiality sense urgency looking company share skills knowledge grow hr professional skills onboarding staffing recruiting professional payroll entry accomplishments managed human resources department four months developed monthly employee newsletter experience 112016 current hr representative company name city state designed new communication boards value stream working special projects recruiting maintenance interns training administrative assistant 062013 092016 human resources supervisor staffing coordinator human resource representative company name city state filled 11 maintenance positions ranging mechanic supervisor 3 months shut 100 employee manufacturing plant 3 days found 90 employees employment within company 60 days reopened 30 employee manufacturing plant 30 days facilitated benefit open enrollment 700 employees supervised performance direct reports conducting performance reviews performing supervisory duties coaching training coordinating work assignments recruited hired qualified candidates following eeo ada hiring guidelines exempt nonexempt positions utilizing available resources appropriately coordinated staffing recruitment efforts gaylord lesueur locations provided counseling dispute resolution regarding employee issues workers management consulting supervisors levels management organized conducted meetings employees management personnel regarding various topics including benefits employee relations workplace safety training programs reported weekly staffing information upper management reports audited generated reports monthly quarterly affirmative action worked resource managers supervisors regarding company policies benefits affirmative action reviewed authorized salary changes employees calculating retroactive pay entering changes payroll system ensuring changes made kronos ultipro acted liaison michael foods inc employment agencies experienced kronos system ultipro payroll system ceridian system reviewed employee records completion accuracy included reviewing performance evaluations leave absences absenteeism terminations job descriptions safety issues insurance benefits etc authorized changes employee records necessary developed maintained employee locker assignments including coordinating repairs maintenance department cleaning schedules quality assurance department worked together union chaska plant resolve employee complaints disputes served human resources advisor chaska plant without hr manager 102011 062013 special education assistant company name city state 062011 072011 foodservices director company name city state 082010 052011 quality assurance auditor assembler company name city state 032007 042010 dietary manager company name city state demonstrated excellent customer service skills trained employees food safetyregulations supervised managed 20 employee department longterm care facility maintained deficiency free dietary department 3 years planned special events 300 people communicated effectively medical charts completed mds assessments medicare reimbursement proficiency maintained accurate detailed financial production records 082001 052005 senior team leaderadministrative assistant company name city state supervised student employees including hiring training scheduling created late night restaurant students team leaders called brickhouse grill developed standardized interview questions training manual conducted monthly meetings student employees training food safety education training december 2012 masters art organizational management human resources management ashford university city state organizational management human resources management 40 may 2005 bachelors art wisconsin lutheran college city state 2016 osha 10hr general industry safety health issued 226 july 2016 first aid cpr certified issued 982015 expires 92017 hr law seminar july 2016 payroll law seminar skills ada administrative assistant benefits ceridian charts coaching consulting counseling cpr certified excellent customer service employee relations special events financial first aid food safety hiring human resources hr insurance kronos law longterm care mechanic meetings payroll performance reviews personnel policies quality assurance recruitment repairs safety scheduling staffing supervisor supervisory training programs,HR
flight attendant summary former police detective 22 years experience specialized investigating organized crime money laundering financial fraud bank fraud tax fraud cases well experienced traditional digitalweb based investigations swatfirearmsdrivingdefensive tactics trainer experience highlights financial crimes investigator id theft investigator insurance fraud court testimony skilled interrogator firearmsdriving instructor gps tracking services undercover investigations accomplishments created internet forensic detective position support investigation types pioneered use asset forfeiture fraud investigations seizing 50000 assets one year developed training program increased liquor enforcement 500 implemented gis case tracking system sustained 100 conviction rate assigned fraud cases experience flight attendant 102013 current company name city state took job time write two novels terrorism policemilitary response good bye seattle avenge seattle personal fitness trainer 092011 102013 company name city state designed conducted individualized fitness programs developed implemented access based database programs exercises trainers fraud detective 082005 092011 company name city state pioneered asset forfeiture procedures fraud unit 50000 criminal proceeds equipment converted support investigations created internet forensic detective position increasing detectives ability function modern media specifically offsite foreign server storage data successfully investigated complex financial investigations retail transactions overseas wire transfers 100 convictionconfession rate helped rewrite departments unusual occurrence manual bringing department compliance international standards instructor emergency vehicle driving liquor law enforcement field training officer enforcement officer 122004 082005 company name city state managed enforcement regulatory activities related 300 licensees conducted investigations ranging complex financial investigations hidden owners started program teach liquor law enforcement basic law enforcement academy various agencies increasing effective enforcement throughout region 500 without requiring additional personnel firearms defensive tactics instructor program manager technician 082003 122004 company name city state designed implemented gis based data management system replacing paper system drastically decreased manhour costs per project initiated managed multiple projects within cost share program involving local community members wa dept ecology senior police officer 111994 062002 company name city state served gang emphasis patrol detail swat team field training officer fraud investigator regional representative washington state tactical officers association instructor state level swat basic advanced courses developed class military style tactical planning advanced swat courses member congressman nethercutts law enforcement advisory board helped introduce bill state funding body armor less affluent smaller departments deputy sheriff 061989 111994 company name city state swat team trainer field relief supervisor search rescue team member commanding officer 061985 061989 company name city state commanded 143 man military police organization organized mp detachments based mission requirements commanded detachments deployed commanded largest peacetime pow exercise usmc unit receiving letter commendation us central command established procedure used middle east today participated national level work group low intensity conflicts washington dc helped create oh10 manual subject revolutionized counter terrorism training military police contracting trainers outside usmc education certification linguistic statement analysis technique 2011 lsat institute city state certification preparing digital evidence court 2011 us department justice city certification cell phone investigations 2011 national white collar crime center city select one various certifications 2011 washington state criminal justice training commission city state basic law enforcement academy top graduate academics shooting basic advanced swat drug investigator firearms instructor emergency vehicle driving instructor field training officer instructor development investigation intellectual property crimes emerging trends financial crimes identity theft investigating echecks ach fraud transactions social networking investigative tools techniques certification techniques financial investigation 2010 st petersburg college dea city state certification basic advanced interrogations interviews 2009 john e reid associates inc city state certification basic geographic information systems programming 2006 environmental research systems inc esri city state certification street survival seminar 1993 calibre press city state select one leadership management field courses united states marine corps city state officer basic school top 5 class military police officers course honor graduate top gun combat marksmanship coachs course jungle mountain desert warfare courses amphibious scout swimmers course top graduate first officer complete course bachelor arts criminology university washington city state recipient nrotc scholarship coursework criminal justice criminology sociology secretary navys distinguished graduate marine corps associations distinguished graduate skills investigations financial auditing digital evidence surveillance undercover fraud websites mining social networks cell phone records tenacity interrogation interviewing high case closure rate management program management efficient case management use gis programming proven leadership training field work extremely fit desensitized hardships flexible work schedule firearms instructor defensive tactics instructor driving instructor computer proficient microsoft word excel powerpoint access outlook publisher esri arcview gis sequel vba,FITNESS
hr executive professional summary forwardthinking hr generalist highly effective adapting evolving market plans needs associated company expansion skills new employee orientations compensation benefits termination procedures indepth knowledge hr compliance project management ms office proficient knowledgeable hr systems team building employee recruitment interpersonal skills good communication skill fast learner flexibility work history 112012 092014 hr executive company name – city state developed company personnel policies standard operating procedures employee handbooks developed facilitated newhire orientations conducted employment verifications investigations built comprehensive employee recruiting strategy developed enforced company policy procedures relating phases human resources activity managed aspects leave administration including employee notifications vendor management disability programs health benefits established monitored employee pay scales conducted job analysis job evaluations resulting quality job specifications developed innovative newemployee orientation programs including safety training updated key human resource metrics including turnover terminations using reporting tools hrms database shadowed employees determine accurate description duties skills required position education 2012 mba human resource crescent business school city state emphasis human resources minor systems study professional human resources certificate phr organizational training development seminar 86 gpa 2006 high school computer science lady sivaswami girls higher secondary school city state 71 gpa 2010 computer science engineering lord venkateshwaraa engineering college city state accomplishments organization design development project management compensation management international human resource management managerial behavior effectiveness system analysis design industrial project ashok leyland indian automobile manufacturing company mar12 apr12 2 months developed hr metrics including drill detail option allowing users see people behind numbers integrated trends requiring intervention facilitated internal benchmarking incorporated aspects training development reward system benefits motivation corporate social responsibility safety developing balance score card metric scorecard put use ennore plant since may highly appreciated plants core team ashok leyland indian automobile manufacturing company feb12 mar12 1 month completed project organizational climate ashok leylands corporate office guindy prepared conducted survey corporate office employees environment management effectiveness involvement rewards recognition commitment aspects proposed solutions aspects lacking behind internal benchmarked value experience 1 year 10 months drkamakshi memorial hospital pvt ltd nov12 sep14 working core quality team obtain national accreditation board hospitals healthcare providers nabh certification revamping organizational structure redesigning effective boarding processes tools facilitate integration new employees core team member facilitating feasibility study integrated payroll packageepfesi statutory compliances hospital employees acting training coordinator cum trainer maintaining leave records database employees credentialspersonal records training tracker training calendar etc preparation sops hr manuals join score cardsproposing salary incrementspreparation salary statement arranging conducting interviews initial screening candidates preparing issuing hr offer lettersappointment letters preparing conducting induction programme new onboarding employees proper training upgradation programme employees evaluating effective training programmes preparation kpikras designation attend employees grievances complaints provide guidance necessary internship sap implementation export department studied logistics business process exports business ashok leyland core team member prepared order cash make deliver asis process sap implementation search engines web crawling completed project web crawling faster indexing enhancing speed search engines extra curricular activities completed certified associate project management capm certification course project management institutepmi attended therapeutic communication training conducted nationallevel workshop work life balance staff nonteaching staff crescent business school presented working paper industrial relations coca cola vels university attended conference entrepreneurship management isbr business school active member hrd club responsible arranging quarterly conferences alumni meetings college level event tennikoit acted captain team skills c c english hindi java languages microsoft office sql visual basic 60,HR
teacher executive profile passionate creative leader 5 years experience spearheading special events projects initiatives corporate educational settings strong oral written communication skills english spanish establish maintain key working relationships across audiences effective trainerpresenter programs initiatives administration colleagues students enthusiastic people person ability inspire influence motivate others innovators supporters constant positive change skill highlights professional experience teacher jul 2005 current company name city state current assignment 4th grade bilingual teacher produced academic achievements every year 90100 passing content areas produced 80 exceeding progress mathematics 30 exceeding progress performance reading 20132014 school year serving bilingualspecial education class served foro abierto consultant spanish reading first educational program major role player many school initiatives committees pbis partners education robotics camp pltw vertical alignment teams invited present spokesperson lujan chavez region 19pbis 20122013 border conference presented alongside team every year annual pbis conferences presenter alongside pbis team annual region 19pbis conference helped launch robotics elementary camp served spokesperson parents assembly last day camp responding district media questions launched executed annual talent show since 2008 results positive energetic event celebrates yearlong efforts school kindergarten bilingual teacher aug 2003 may 2005 company name city state responsible selfcontained kindergarten bilingual classroom 20042005 school year responsible team teaching kindergarten bilingual classroom 20032004 school year participated cultural liaison secretary board member pta 20042005 school year sales marketingpr manager mar 1999 sep 2002 company name city state responsible assisting director sales expanding corporate market 2000 promoted corporate sales manager within five months revived relationship border patrol government account produced additional 44000 revenue august 2000 promoted groups sales manager february 2001 develop underproducing noncorporate market analyzed reinvented executed new marketing plan mexican national market resulted 35000 revenue weekend business mexico 2001 met exceeded sales goals 2001 future business 2002 booked 295000 future business 2003 major role player increasing market share 11 previous year moving 5 8 1 8 competitive set increased revpar 107 previous year moving 5 8 3 8 competitive set averaged annual 107 market penetration 2001 launched advertising campaign include direct mail marketing packages website radio spots promote hotel chihuahua el paso performed quarterly visits maintain public relations key players mexican national conventions visitors bureau chihuahua mexico joined viva el paso southwest airlines local radio stations plan deliver annual event marketed el paso destination site within texas arizona education md educational leadership 2015 concordia university city state educational leadership bachelor business marketing el paso 1999 university texas city state usa marketing el paso personal information know marketing experience fused twelve years texas educator prepared position ysleta atrisk success excellent community relations enhance yisds valuable stance el paso skills academic photoshop advertising cancer competitive conferences consultant content creative design creative problem solving client relations direct mail editing government illustrator director marketing plan marketing market materials mathematics microsoft office 2000 word presenter producing progress project management public relations public speaking quick learner radio reading read robotics sales sales manager scripts speak spanish spanish teacher teaching technical writing video web site website additional information additional information know marketing experience fused twelve years texas educator prepared position ysleta atrisk success excellent community relations enhance yisds valuable stance el paso former supervisor,TEACHER
executive director professional summary visionary motivated hospitality leader twentyfive years experience project management financial administration public private sectors possess established track record creating implementing programs long term business strategies aimed company growth passionate providing healthy nutritious options enhancing wellness youth communities core qualifications small business development public relations community outreach private public sectors teaching training public speaking nonprofit administration leadership team building budget administration experience executive director oct 2008 current company name city state set policies consistent mission foundation supervised work flow design delivery foundation initiatives strategic plan built strong diplomatic relationships government agencies officials successfully secured one million dollars grant funds foundation developed training programs restaurants hotels created new revenue streams achieve financial solvency foundation supervise partnership thirtyfive high schools state culinary restaurant management programs owner operator mar 1998 sep 2006 company name city state served president chief operating officer directed daily operations including financial human resources marketing inventory control customer relations generate optimal revenue streams director culinary arts hospitality management division sep 1984 sep 2008 company name city state administered curricular administrative financial aspects division lead program evaluation efforts created strategic plan develop enhance program offerings managed annual budget 750000 provided leadership planning new improved labs staff development optimize student success implemented evaluated programs activities insure advisory committee functions matter consistent accreditation standards participated professional development activities programs required accreditation regulatory agencies coordinated faculty orientation training managed foodservice catering operations college mcintyre hall performing arts center served committee design nw career technical skills center taught numerous courses including advanced culinary restaurant management customer service nutrition developed restaurant management training program swinomish tribal members developed taught hospitality training program dshs work first initiative taught senior level coursework washington state university hotel restaurant administration program education bachelor arts hotel restaurant administration washington state university city state hotel restaurant administration professional affiliations fmp food service management professional national restaurant association cfbe certified food beverage executive american hotel lodging association certified instructor advance food safety serving alcohol responsively nutrition restaurant management national restaurant association certified personal group fitness instructor wits world instructor training school ncsf national council strength fitness accomplishments awarded presidents medal american culinary federation served board directors american culinary federation acf served president american culinary federation accreditation commission served president washington association occupational educators represented postsecondary hospitality education council hotel restaurant institutional education delegation former soviet union czechoslovakia successfully opened operated seafood food restaurant reaching annual sales 1 million 7 net profit served council hotel restaurant institutional education ambassador peoples republic china lecturing tourism hospitality management skagit community foundation board member,ARTS
phd candidate finance summary self driven highly motivated several years experience quantitative research including quantitative modeling econometric analysis statistical analysis model development large data analysis work finance engineering based development application testing quantitative models excellent analyticalcritical thinking problem solving skills strong written oral communication highlights proficient r sas sql c fortran vba advanced modeling skills project management experience critical thinking skills complex problem solving skills superior research skills excellent written oral communication selfmotivated professional experience phd candidate finance 082010 current company name city state conduct research finance specifically asset pricing econometric modeling current work includes 1 tax revenues reduce agency costs increase hospital efficiency empirical evidence washington state conducted using maximum entropy econometrics 2 return distributions garch process sentiment measures 3 market sentiment effects stock returns 4 statespace model investor sentiment 5 herding option pricing models – state space approach visiting instructor finance 092013 082014 company name city state taught mba undergraduate classes investments financial markets institutions bank financial management introduction financial management visiting asst professor finance 082008 062010 company name city state taught mba undergraduate classes financial modeling strategic business problem solving working capital management research assistant professor 012001 022006 company name city state principal investigator projects development mathematical models life prediction nuclear waste containers yucca mountain nuclear waste repository sponsored doe taught classes engineering graduate undergraduate students research scientist 101999 122000 company name city state worked development mathematical models life prediction turbine engines blades us air force fighter jets education phd materials science engineering 6 1999 georgia institute technology georgia tech city state usa b tech metallurgical engineering 6 1992 iit bombay city india phd finance 2015 university connecticut city state usa mba finance 12 2007 gonzaga university city state usa ms ceramic engineering 12 1995 georgia institute technology georgia tech city state usa sample publications 1 namjoshi shantanu mcpherson matthew q friesner dan tax revenues reduce agency costs increase hospital efficiency empirical evidence washington state global business finance review vol 17 issue 2 fall 2012 pp 137160 2 namjoshi k hickman impact morningstar fivestar ratings journal academy finance summer 2010 3 namjoshi shantanu market sentiment effects stock returns 2nd international conference emerging trends finance accounting august 910 2013 sdm institute management development mysore india 4 namjoshi shantanu return distributions garch process sentiment measures 2014 mbaa international conference chicago il march 2014 5 namjoshi shantanu statespace model investor sentiment progress 6 namjoshi shantanu herding option pricing models – state space approach progress 7 ks raja namjoshi misra improved corrosion resistance ni22cr13mo4w alloy surface nanocrystallization materials letters 59 2005 570574 8 mall sa namjoshi wj porter effects microstructure fretting fatigue crack initiation behavior ti6al4v materials science engineering 383 2004 334–340 9 namjoshi mall fretting behavior ti6al4v combined high cycle low cycle fatigue loading international journal fatigue 23 2001 s455s461 10 namjoshi sa thadhani nn modeling reaction synthesis shockdensified titaniumsilicon powder mixture compacts metallurgical materials transactions b vol 31b 2 pp 307316b apr 2000 11 royal te namjoshi sa thadhani nn mechanistic processes influencing shockchemistry powder mixtures tisi tial tib systems metallurgical materials transactions vol 27a 7 pp 17611771 july 1996 accomplishments academic advisor graduated 1 phd student 2005 1 ms student 2004 patents j c lacombe k raja namjoshi misra et al “ methods fabrication porous metal templates growth carbon nanotubes utilization thereof ” us 20050276743 a1 k paramguru k raja namjoshi misra “ method forming nanoporous surfaces coating bioceramic nanoporous surfaces ” patent application pending may 2004,FINANCE
sales business development executive summary sales management professional 15 years business management roles demonstrates passion building relationships cultivating partnerships growing businesses core qualifications business development project management b2b sales continuous improvement expert staff development training operations management quality auditor customer service management process management operations management professional experience sales business development february 1753 company name city state build client brand image drivie profits generate b2b revenue streams drip emails cold calls successfully target approach various businesses groups educate client services create positive image client brand driving incremental sales profit target geospecific communities businesses schedule appointments staff introduce special promotions provide special incentives leverage unique order management system proper monitoring fulfillment successfully utilize followup campaigns foster relationships generate campaign analysis reporting roi client objective goals salesproject manager february 1753 company name city state directed strategic initiatives exceed contracted business objectives executed end end customer experience management estimating art renderings code ordinance verification order fulfillment production management subcontracting coordinating local installers billing sales projections reporting surpassed revenue goals growing sales incrementally 265k may 600k august brand manager volvo genuine partsdistrict parts manager february 1753 company name city state grew sales c class dealers 13 two us regions year year executed consistency direction volvo brand throughout supply chain identified developed evaluated marketing strategies based knowledge company objectives market trends exceeded departmental sales margin objectives developed availability improvements designed pmr origination tracking kpis improved technical support innovation vehicle modular teams worked nationally parts organization formulate policies procedures profitable efficient customer focused served liaison support field organization product offerings stocking levels technical problems part problems represented volvo brand accomplishments sanctioned national truck shows regional supplier meetings trained 56 dealerships best practices following online sales market penetration business modeling roi outside sales throughout united states canada vas parts manager company name city state positions held report manager 1999 promoted database administrator 2000 promoted business analyst 2001 promoted parts quality supervisor 2002 promoted customer service manager 2004 successfully managed activities 1720 direct reports 247 call center environment interviewed hired trained new quality customer service representatives improved service quality increased sales developing strong knowledge companys products services implemented new ebusiness program cisco voip system routinely prepared evaluated crm reports identify problems areas improvement developed implemented iso copc policies procedures process improvement initiatives improve retention rates increase customer satisfaction effectively communicated team members maintain clearly defined expectations successful lead auditor team brought vpna iso certification developed measured analyzed maintained process control kpis manage business processes using copc six sigma methodologies based business systems model education supply chain management university north carolina city state postbaccalaureate supply chain management coursework bachelor science sport management guilford college city state skills appointment setting art b2b billing business analyst business development business modeling business operations business process expert business systems call center manager coaching cost accounting customer relations customer service expert database administrator ebusiness director estimating innovation inventory control iso team leader logistics managing marketing market meetings 2000 outside sales policies pos process control process improvement production management program implementation project management quality reporting research retail sales scheduling six sigma supervisor supply chain management teacher technical support sales software salesforcecom desktop publishing software photoshop illustrator,BUSINESS-DEVELOPMENT
hr clerk summary translates business vision hr initiatives improve performance profitability growth employee engagement developing improving managing hr strategies benefits compensation employee recruitment development ethics corporate social responsibility diversity safety security business strategy worked continuous improvement programs connection development lean six sigma strategy programs highlights new employee orientation applicant tracking system onboarding payroll management includes timekeeper kronos timekeeping system compensation benefits performance management workers compensation general ledger accounting database management continuous improvement six sigma lean manufacturing business strategy experience 022016 current hr clerk company name city state coordinate oversea recruitment orientation program support hr assigned special projects coordinates support hiring temporary hourly employees 012012 012015 administrative coordinator company name city state coordinates oversees performs wide variety administrative secretarial program support activities serves primary point operational administrative contact internal external constituencies often complex confidential issues participates coordination supervision completion special projects andor events one project included setup service provider contract hr duties included maintenance employee records recruitment employee orientation onboarding 012010 012012 administrative assistantbookkeeper company name city state provides highlevel administrative support human resources accounts payable purchasing departments primary duties includes bookkeeping ar ap general ledger duties related daily maintenance financial period closure well human resources support focusing payroll administration compensation benefits administration responsibilities hr duties included applicant tracking employee records maintenance benefits compensation payroll workers compensation reporting 012000 012010 clerical ii company name city state provides highlevel administrative support conducting research preparing statistical reports handling information requests performing clerical functions preparing correspondence receiving visitors arranging conference calls scheduling meetings provides hr administrative support including administration timekeeping system coordination employee timeoff scheduling maintenance employee information interpretation policy regarding employee timeoff administrator three databases labor skills mrp vacation calendar provides administrative support continuous improvement program safety programs 011983 011999 executive secretary company name city state provides bookkeeping clerical support including monthly invoicing correspondence receiving visitors arranging conference calls scheduling meetings provides support human resource functional areas including tracking workers compensation developing employee handbook maintaining material safety data sheets education 2015 shrm learning system shrm program covers shrm body competency knowledge shrm bock preparing shrmcpshrmscp certification examinations shrm 2015 bachelors degree bsmhrm business management hr management university phoenix city state program provides foundational knowledge human resources generalists explores five key hr functions staffing compensation benefits training development employee relations examined trends useful metrics applicable federal laws legal issues learned apply metrics hr functions shrm essentials hr management shrm 2015 program provides critical knowledge necessary starting hr profession performing hr duties part nonhr job looking effective way boost employee management skills offers critical knowledge necessary help reduce costs avoid potential lawsuits improve ability handle challenging hr issues business management hr management 1985 associates degree business management blue ridge community college city state business management 2006 shrmcp certification shrm professional credentials blue ridge community college accomplishments tyco electronics best practice vacation database mrp calendar used scheduling plant tyco electronics staffing project brain storm employee development engagement ideas use local corporate tyco electronics project team lead updating employee skills database promoted 100 knowledge program increased usage program within division professional affiliations shrm society human resource management shenandoah valley society human resource management local chapter shrm skills accounts payable administrative administrative support ap benefits benefits administration bookkeeping clerical continuous improvement databases employee relations financial functional general ledger human resource human resources hr interpretation invoicing legal employee management meetings mrp payroll purchasing receiving recruitment reporting research safety scheduling secretarial staffing supervision,HR
directorpreschool teacher summary personable education professional driven inspire students achieve personal academic success highlights exceptional written verbal communicator committed cultivating student leadership innovative thinker natural leader positive cheerful active listener accomplishments designed implemented new programs bring families revenue school experience 082008 current directorpreschool teacher company name city state responsibilities include curriculum enrichment continuing education human resources staff development registrar purchase supplies respond inquiries email answering machine person timely manner schedule tours upon request organize registration process determine preregistration date alumni returning students attend job interviews required teacher assistant teacher positions arrange staff substitutes notify bookkeeper staff personal sick substitute days lunch bunch staff meetings distribute staff paychecks develop run annual curriculum planning meeting staff prior new school year responsible staff development encourage motivate staff members reach personal school goals review teachers curriculum plans regular basis conduct staff observations conjunction hollis preschool board familiar nh child care licensing operating standards ensure school meets requirements ensure facility maintains safety standards children present oversee help mentor kindergarten club teachers aspects position requirements maintain positive attitude act team player supporting new ideas teaching practices contributing collaborative environment hollis preschool teach classes accordance curriculum established work closely curriculum committee write student evaluations parent conferences plan organize field trips 092006 062008 lead teacher company name city state responsible planning preparing implementing aspects students educational goals objectives according iep wrote progress reports maintained documentation participated team meeting process working alongside therapists instructional aides part collaborative team 061999 082006 kindergarten teacher company name city state many people say every day make difference lives many students differences shape adults kids become reflection career kindergarten teacher giving students first experience school enjoy kindergarten feel successful good progress next grade levels helped children develop selfconfidence develop social skills learn problem solving skills help children feel safe friendly nurturing environment assisted students love learning build spirit cooperation classroom developed social emotional creative physical cognitive needs individual student provided child opportunity socialize learn important skills respect good citizenship trustworthiness helped build selfesteem stress every child valuable capable person develop unique personalized curriculum extensive daily interaction faculty staff parents students 011999 041999 mental health counselor company name city state processed extensive evaluation patients individual needs conducted individual group counseling patients experiencing personal social behavioral family problems led ingroup discussions planned led workshops educational topics ie drug alcohol prevention anger management family concerns dispute resolution behaviormotivation concerns provided encouragement personally professionally followed statemandated reporting referral procedures patients contemplating suicide participated regularly family conferences consulted family schools hospital administrators regarding patient progress familiarized self nh state laws regulations education may 1999 bachelor arts psychology child welfare university west florida city state psychology child welfare skills bookkeeper child care conferences counseling documentation educator email human resources internet navigation meetings mentor microsoft office products next organizational evaluation patients problem solving skills progress reporting safety staff development teacher teaching team player time management unique workshops,TEACHER
rachael lobdell summary compassionate senior outreach advocate 13 years experience working public private agencies upgrade health dignity within vulnerable populations creativeand adaptable leader dedicated whatever necessary meet client needs including customizing established programs selfmotivated deeply engaged client supporter communities skills confidential data protection data entry scheduling clients evaluations managed long term care intake submission medicaid applications clients intake submission pool trust long term care clients excellent communication skills excellent typing skills catering party planning activity planning 20 years experience working seniors disabled advocating needs client interaction reliable trustworthy patient interviewing skills telephone etiquette application assessment friendly positive attitude decisionmaking team management recordkeeping data input program understanding advisement data management online research data collection experience company name city state healthcare senior outreach specialist 042014 current traveled throughout service area educate community met people interested receiving services represented agency wide range professional constituencies counseled prospective applicants admissions process opportunities explaining documentation timeframes promoted integration services clients including behavioral health care long term services enhance continuity care assisted customers phone including scheduling appointments treatments explained eligibility details affordability options patients kindness respect analyzed information interviews educational medical records consultation professionals diagnostic evaluations assess clients abilities needs eligibility services conversed people different cultures daily providing high level respect patience interaction processed benefits applications including documents food stamps medical assistance conducted interviews applicants explaining benefits process programs available collected necessary data complete submit medicaid applications pool trust recognized management providing exceptional customer service analyzed accuracy completeness patient documents insurance claims medical bills legal paperwork helped patients understand care coverage payment responsibilities rights provided knowledgeable compassionate service response types patient questions concerns gathered analyzed patient information determine special program eligibility demonstrated leadership making improvements work processes helping train others performed site evaluations customer surveys team audits kept team track assigning supervising activities giving constructive feedback helped clients stay happy healthy providing mental emotional support improved patient outlook daily living compassionate care organized games activities engage clients offer mental stimulation company name city state administrator 082008 042014 developed implemented policies procedures licensed home care agency audited patient charts hired employees met physicians state workers quarterly basis qa meetings organized activities reward employees motivate performance improvements facilitated communication departments management customers resolve issues achieve performance targets handled billing payroll clients employees scheduled home health aides patients established successful program creating master schedules overseeing staff professional development grew revenue developing key programs focused promoting business medicaid billing medicaid exemption code experience meeting clients families identify needs goals assisted development regulatory compliance systems planned coordinated controlled daily operations sales financial management human resources maintained work safety followed established operating procedures practices education training high school diploma 061985 northville high city college degree business administration fmcc city,HEALTHCARE
manager information technology project management office professional summary highly motivated driven manager project management office pmo currently seeking potential opportunities continue help organizations realize reap benefits formal pmo methodology passionate pmo engagement health care watched 17 years lacking industry take hold prove value worth pleasure benefit watching three organizations grow blossom teams training growth development methodology fits culture organization education certification ba foreign languages literatures 1997 vpi su virginia tech city state foreign languages literatures degree spanish concentration management science decision support systems note known business information technology certification project management certification 2004 guilford technical comm college city state project management advanced certificate pmp certification project management professional 2012 project management institute city state certification complete renewed 2015 skill highlights highly professional polished pmo manager portfolio manager corporate system implementations portfolio manager infrastructure project management new renovation construction related efforts excellent communication skills upper echelons leadership team building currently managing large team senior intermediate project managers pmo trained business analysts passion pmo shines work strive help others achieve pride profession excellent skills conflict resolution tense stakeholder meetings high standards personal excellence integrity job welldone equally high standards high performing project management team skilled clinical portfolio management assisted division pmo determine best fit pm team corporate clinical background advocate project management training skill building soft skills pm skills equally crucial high performing team professional experience manager information technology project management office 062008 current company name city state primary role manage portfolio pmo projects related corporate services manage portfolio infrastructure related projects corporate services project portfolio includes systems lawson peoplesoft api centralized warehouse infor lawson tools nonclinical related applications infrastructure project portfolio includes services related wired wireless networking intrafacility connectivity onboarding acquisition health care organizations managing two teams project managers specialty field skills work application technical infrastructure projects monthly governance report portfolio executive committee ensure priority alignment strategic goals still accurate influx projects pipeline help pmo trainer professional development skill building quarterly determine soft skills needed either pmo team encourage training leadership skills within team members continue growth improvement professionally team members unique goals encourage require pmp senior level role project managers monthly resource manager meeting report information technology management resource gaps conflicts projects within clinical portfolio work closely epic project management office share resources wherever possible particularly related technical dress rehearsal preparation facilities prior go live project manager application systems analyst iii 062004 062008 company name city state primary role project manager multiple new information technology systems per year ranging 500k 4m budgets lead team cio support encourage application analyst roles attend participate project management methodology training beginnings pmo health care high point regional responsible upgrades ongoing software updates multiple api software tools hrpayroll security scheduling timekeeping systems lead team 60 members crossing clinical corporate areas implement enterprise staff scheduling solution project manager radiology information system complete dictation replacement project project manager hr recruiting system halogen worked hris team vendor team negotiate aspects implementation upgraded enterprisewide timekeeping system including time clocks api going clientserver webbased application included coordination aspects implementation vendor training end users systems analyst ii product manager vantive peoplesoft tool 052001 062004 company name city state support peoplesofts vantive application nationwide call center environments brought 3 new call centers vantive system maintained support existing three call centers performed 2 full system upgrades managed budget aspects project surrounding upgrade support maintained software making changes requested vbvba code resolve differences upgrade maintained net web version vantive application external clients submit cases worked closely call center managers supervisors well director nationwide call center ensure functionality needs call center met systems analyst ii project manager 042000 052001 company name city state project management patient accounting clinical upgrades support existing modules maintenance mumps database unix idx hospital software package oversee related projects finance patient accounting departments supporting applications issues upgrades financial departments help implement new software unify database structure medstat software contract management finance dept assisting systemwide upgrade corporate idx software required testing documentation methodology required project manager intermediate software analyst ii 121998 042000 company name city state primary financial analyst mckesson hboc star financials backup mckesson hboc clinical system helped team perform upgrade new gui based platform star financials began studies project management healthcare environment attended seminars beginning methodology pmo development implemented known infancy stages todays emr document based scanning medical records financial records managed project aspects around installation imnet electronic medical record software ms sql 70 based database systems analyst programmer 051998 121998 company name city state programmed sql hboc clinical financial systems developed various hospital reports financial departments project manager imnet electronic medical records software learned mssql support system help implement medical records charting needs electronic signoff physician skills manage departmental budget aspects salaries training etc manage assist creation portfolio governance information technology systems budget manage assist creation infrastructure budget required projects requiring infrastructure construction upgrades work hand hand chief technology officer vp application support provide csuite leadership relevant information needed approve annual portfolio information technology,INFORMATION-TECHNOLOGY
conservation technicianmaintenance summary build career local community improve skills biological science field skills microsoft word documents excel spreadsheets power point presentations experienced arc10 geographic information systems experience 032017 102017 conservation technicianmaintenance company name city state worked previously retail environments tend fast paced high energy work requiring close attention detail able lift heavy loads standing long periods time responding customers friendly positive attitudes previously employed position head cashier home depot 2559 located frederick maryland primary responsibilities ensure customer needs met checkout returns special service department prodesk registers train coach new existing cashiers also responsible creating editing schedule accommodate needs sales flow acquired multitasking customer service management skills previous employment opportunity directly applicable conservation technician responsible openings closing procedures park regular upkeep park buildings structures roadways picnic camping areas primary goals position position requires array knowledgeable skills areas carpentry plumbing masonry heavy equipment operation general mechanic 052016 102016 conservation technicianmaintenance company name city state conversation technician responsible opening closing procedures park regular upkeep park buildings structures assisting staff summer programspark visitor events goal position position requires technician exposed severe weather conditions operate heavy equipment operate state vehicle knowledgeable areas plumbing electrical handpower tools wood cutting requires employee regularly maintainservice equipment 052015 102015 field technician larvicider company name city state technician records site survey assessment performs quality checks biological control agents applications technician collects records processes data pertaining environment pesticide concentration including targeted nontargeted species indigenous treatment area technician responsible use state department motor vehicle safe manner public roadways within state times education training may 2014 bachelor science shepherd university city state completed summer capstone research project totaling 400 hours logged work team building outdoor education programs claude e kitchens fairview outdoor school blairs valley wildlife management areawestern maryland department natural resources field office located clear spring maryland 2000 11400 robinwood drive hagerstown md 21742 hagerstown community college associate science interests strong work ethic positive attitude recipient retail monthly recognition numerous times eagle scout award highest honor boy scouts america excellent youth young adult leadershipguide experience frequently performs community volunteer work american red cross chesapeake bay foundation skills attention detail carpentry cashier closing coach customer service editing equipment operation fast information systems team building management skills masonry mechanic excel spreadsheets office power point microsoft word multitasking natural resources plumbing power tools presentations processes quality research retail sales technician additional information strong work ethic positive attitude recipient retail monthly recognition numerous times eagle scout award highest honor boy scouts america excellent youth young adult leadershipguide experience frequently performs community volunteer work american red cross chesapeake bay foundation,AGRICULTURE
general manager executive summary secure position respected business benefit organizational leadership skills work accuracy efficiency friendliness order promote customer loyalty developing enthused goal oriented environment entire professional team core qualifications operations management staff development inventory control change management food cost analysis expert strong customer relationship builder ability handle fastpaced environment customeroriented strong leader proven sales record employee recruitment expertise hiring training cash handling food production quality knowledge performance tracking evaluation pl management professional experience general manager april 2015 current company name city state accomplished restaurant human resource objectives recruiting selecting orienting training assigning scheduling coaching counseling disciplining management staff communicating job expectations planning monitoring appraising reviewing job contributions planning reviewing compensation actions enforcing policies procedures extreme focus safe secure healthy facility environment establishing following enforcing sanitation standards procedures complying health legal regulations maintaining security systems maintained patron satisfaction monitoring evaluating auditing food beverage service offerings initiating improvements building relationships patrons controlled purchases inventory negotiating prices contracts developing preferred supplier lists reviewing evaluating usage reports analyzing variances taking corrective actions new york city food handler certified national servsafe food safety manager certified administrative secretary assistant fundraising coordinator january 2013 april 2015 company name city state worked program director creating intensive learning workshops graphic design department producing print materials apparel flyers posters coordinated contracted professional choreographers organized transportation hospitality forwarded information receiving distributing communications collecting mailing correspondence copying information maintained supplies checking stock determine inventory level anticipating requirements placing expediting orders verifying receipts stocking items delivering supplies work stations assisted writing contributing publications accompanied artsrelated events activities marketed performances events social media direct mail advertising use website producing posters publicity promotional material attracting media coverage created documents microsoft word excel powerpoint organizational advertising data input purposes assistant manager september 2007 april 2015 company name city state responsible managing daily operations fast paced high volume thai restaurant including selection development performance management employees conducted weekly inventory ordering food beverage supplies optimize profits stay within budget ensure guest satisfaction coordinated designed menus catering events 25 150 persons weddings memorials anniversaries birthdays variety life events nonprofit community benefits head waiter expectations display ingenuity extremely high attention detail maintain high profile service uphold establish regular customer base well passionate ensure excellent quality superb service delivered customers created weekly specials head chef focused inseason product local farmers markets community california food handlers card servsafe food safety manager certified education class 2016 fordham university city state bachelor arts organizational leadership organizational leadership skills advertising arts attention detail auditing benefits budget coaching contracts copying counseling direct mail fast focus food safety graphic design human resource inventory legal director mailing managing materials excel powerpoint microsoft word negotiating organizational performance management policies posters producing profit promotional material publications publicity quality receiving recruiting scheduling thai transportation website workshops,ARTS
hr partner summary experienced human resources business partner expertise partnering line business leaders provide guidance human capital strategies include limited employee relations talent management compensation etc order meet business goals objectives highlights project management matrix management experience talent management expertise employee relations expertise performance management strategies compensation experience employment law knowledge manager coaching training presentationfacilitation experience accomplishments lead project teams address human capital strategies ie performance management rewards recognition etc resulted manager tools resources developed facilitated change management training frontline managers line business developed trained implemented common attendance guidelines line business executed new guidelines experience hr partner june 2007 current company name city state provide strategic human resources guidance oversight wide range activities support assigned line business hierarchical matrix management environment collaborate senior leadership teams influence organizational design management practices work environment changes lead project teams endtoend strategy human capital initiatives ie retention rewards recognition performance management etc problemsolve midcomplex issues arise levels management across business groups coach develop less experienced staff broad human resources issues monitor resolution progress coach develop managers levels performance management employees provide expertise facilitating resolution complex issues interpretation policies partner levels management hierarchical matrix management environment build leadership competencies order build benchstrength talent management discussions partner engage key stakeholders wells fargowachovia bank integration efforts develop business cases senior leadership ie lob hr etc approval implement restructure one business unit may result displacements partner lob project team develop execute plans communications support activities lead crossfunctional crossbusiness unitdivision teams assigned implement workforce initiatives well develop programs process improvements associated human capital business initiatives create facilitate virtual presentations employees managers across several states four different time zones areas policy interpretation recruiting compensation tools leaves absence etc provide consultation senior management complex issues actions partner human resources partners coes ie employee relations compensation eac leave management needed advise managers compensation issues review job descriptions make salary recommendations needed associate people svcs officer november 2001 may 2007 company name city state provide strategic human resources guidance oversight wide range activities support assigned line business coach develop managers levels performance management employees provide expertise facilitating resolution complex issues interpretation policies create facilitate virtual presentations employees managers across several states four different time zones areas policy interpretation recruiting compensation tools leaves absence etc provide consultation senior management complex issues actions partner human resources partners coes ie employee relations compensation eac leave management needed advise managers compensation issues review job descriptions make salary recommendations needed provide interpretation application enforcement hr related policies procedures laws including limited fmla ada 1990 title vii civil rights act 1964 adea 1967 conduct interviews counseling sessions employees management including performance counseling career counseling supervisory coaching separations voluntary involuntary conduct investigations related harassment discrimination etc determine appropriate action warranted facilitate dialogue sessions needed help employeesmanagers resolve issues appeal texas workforce commissions claims appropriate human resource consultant march 2001 november 2001 company name city state coach develop managers levels performance management employees provide expertise facilitating resolution issues interpretation policies facilitate virtual presentations employees managers areas policy interpretation recruiting compensation tools leaves absence etc provide consultation front line management issues actions advise managers compensation issues review job descriptions make salary recommendations needed provide interpretation application enforcement hr related policies procedures laws including limited fmla ada 1990 title vii civil rights act 1964 adea 1967 conduct interviews counseling sessions employees management including performance counseling career counseling supervisory coaching separations voluntary involuntary conduct investigations related harassment discrimination etc determine appropriate action warranted human resources consultant september 1999 may 2001 company name city state coach develop managers levels performance management employees provide expertise facilitating resolution issues interpretation policies facilitate virtual presentations employees managers areas policy interpretation recruiting compensation tools leaves absence etc provide consultation front line management issues actions advise managers compensation issues review job descriptions make salary recommendations needed provide interpretation application enforcement hr related policies procedures laws including limited fmla ada 1990 title vii civil rights act 1964 adea 1967 conduct interviews counseling sessions employees management including performance counseling career counseling supervisory coaching separations voluntary involuntary conduct investigations related harassment discrimination etc determine appropriate action warranted human resources consultant august 1990 september 1999 company name city state roles started transactional grew list coach develop managers levels performance management employees provide expertise facilitating resolution issues interpretation policies facilitate virtual presentations employees managers areas policy interpretation recruiting compensation tools leaves absence etc provide consultation front line management issues actions advise managers compensation issues review job descriptions make salary recommendations needed provide interpretation application enforcement hr related policies procedures laws including limited fmla ada 1990 title vii civil rights act 1964 adea 1967 conduct interviews counseling sessions employees management including performance counseling career counseling supervisory coaching separations voluntary involuntary conduct investigations related harassment discrimination etc determine appropriate action warranted education masters arts counseling may 2004 webster university city state usa counseling bachelor science psychology december 2001 university houston city state usa gpa deans list psychology deans list skills title vii ada mid senior level coachingconsultation employee relations partner senior management function management hr policy interpretation presentationfacilitation collaborationpartnering skills relationship building skills additional information special awards 2005 usaas volunteer year 2006 presidents council service civic participation award professional affiliations wells fargo latino team member network hr liaisonmember san antonio human resources management association south texas childrens bereavement center group facilitator cyo sports team mom,HR
teacher summary committed highly dedicated professional fifteen years extensive experience teaching counseling mentoring people diverse backgrounds experienced planning implementing intervention planspossessing excellent diagnostic behavioral intervention behavioral monitoring skills highlights school writing department chair current 5th grade level chair current 10 years experience within single traditional urban public schools educational arena comprehensive understanding strategic teaching georgia milestone constructive responses flexible adaptive experienced differentiated instruction calm pressure critical thinker excellent speaker presenter accomplishments increased traditional within eip setting improve test scores leading average 85 meeting exceeding english language arts 20142015 crct exam led 20142015 eip homeroom 100 meet exceed passing rate crct reading improved 5th grade writing test scores hutchinson elementary resulting 95 passing percentage georgia writing test 20132014 designed conducted school wide workshops common core standards potential impact upon georgia education created presented parenting workshops various topics including parent participation motivating unmotivated students developed community based male mentoring programs including project long squad experience teacher january 2011 current company name city state instructed sixty 5th grade students areas reading language arts created supervised implementation school wide writing plan 2014 2015 designed implemented creative unit lesson plans aligned national common core standards analyzed utilized student data results prepare modify instruction assessments incorporated technology using promethean study island software enhance student learning achievement conducted school wide workshops common core standards potential impact upon georgia education teacher january 2008 january 2010 company name city state instructed schools single gender male 4th grade class subject areas analyzed utilized student data results drive instruction achieve optimum student performance developed creative classroom management system including mrcs bucks points creating environment conducive teamwork leading significant decrease student office behavioral referrals created implemented character education curriculum within daily instructional best practices expanded range learning use whole class individual cooperative educational instructional techniques teacher january 2007 january 2008 company name city state designed instructed single gender male 4th grade class mathematics reading integrated differentiated teaching styles effectively address different learning modalities implemented technology classes subject areas using promethean board instructional software implemented behavior modifications incorporation character education inclusion motivator improving student conduct participation academic achievement academy director january 2005 january 2007 company name city state supervised teacher evaluations lead weekly administrative meeting academy teachers managed student suspensions behavior incidents created master schedules align single gender instruction shared representative responsibilities committee meetings prepared curriculum discipline substitute student handbooks coordinated administrative duties media guests duty roster buses teacher january 2001 january 2005 company name city state challenged five male single gender 8th grade students develop mastery content implementation ofreallife relevancy creative instructional techniques implemented direct balanced literacy program utilizing whole language approach reading social studies accordance state district standards corporate trainer january 1998 january 2001 company name city state formed presented specialized training curriculum new hire orientation classes cultural diversity seminars guided classrooms elearning virtual seminar training sessions domestic international audiences teams teacher january 1996 january 1998 company name city state instructed eighth grade students science technology created think first michigan meap review course leading increase 20 passing scores developed pops father figure mentoring program resulting 40 increase parental participation volunteer activities 19971998 school year education master education reading literacy development 2007 marygrove college city state bachelor science social science 1996 tennessee state university city state city georgia teaching certifications p5 reading 48 social science 48 english language arts 48 publications moderatorwigo radio 1570 mentoring young boys community effort 2009 atlanta georgia moderatormarygrove college graduate school education building relationships african american male teachers black boys detroit michigan 2007 presentermichigan association public school academies real talk media influence african american boys detroit michigan 2006 skills team player effective collaborator provenleader specialist building relationships students parents dedicated hard working,TEACHER
assistant banking center manager accomplishments outstanding bank manager experience company name january 2011 october 2014 assistant banking center manager oversaw team five bankers executed sales activities established achieved sales goals effective sales management techniques recruited trained mentored staff client profiling conducting sales meetings closing deals exceeded goals expectations conducted skills assessment performance management development feedback coaching employees sales force utilized consultative sales approach define customer goals develop solutions cultivated strong relationships customers managed daytoday branch operations including problem resolution customer service sales overseeing banking center team responsible maintaining compliance operation issues audits branch specific applicable federal state local laws regulations well comerica policies procedures ensured reconcilements balanced items resolved timely basis proof corrections nsf return items reg reg cc large item review teller balancing monitoring correction oversaw servicing customer accounts ensured changes handled timely manner including research requests andor additional information requested researched wrote reviewed operating procedures keep branches deposit operations uptodate policies procedures assigned additional branches oversee overall operational performance train managers employees set standards perform procedural activities per comerica standards assisted regional operations manager support special projects including currency reporting company wide process procedure manual new assistant managers employees provided training education staff members regarding fraud operational risk robbery privacyinformation protection cash control negotiable items operational tasks sourced fund business loans mortgage products developed team members lending knowledge various products solutions company name march 2008 march 2010 wells fargo company licensed financial specialist top sales producer december 2009 top small business accounts opened may 2009 exceeded monthly production goals 1000000 demand deposits 100000 investment referrals 150000 credit lines opened maintained demand deposit time accounts sold insurance products fixed annuities initiated structured closed mortgage loans business lines credit referred customers brokerage services crossfunctional opportunities initiated team efforts staff achieve sales goals operational excellence issues sales meetings andor assisting customers company name november 2006 september 2007 accredited home lenders field account executive solicited brokers acquire subprime loan packages funding establish wholesale mortgage market share company surpassed market share objectives loan volumes 6000000 per month exceeding company profit goals account executives company name july 2000 october 2006 senior loan officer windsor capital individual top producer month july 2005 windsor capital platinum club 2004 2005 gold club 8 xs 2003 2005 silver club 8xs 2003 2005 windsor capital branch top producer 2003 2004 2005 hired managed trained new loan officers mortgage production sales funded 100000000 mortgage loans single multifamily properties partnered title companies real estate agents contractors escrow officers solicit new clients generate mortgage loans education university michigan college engineering bs electrical computer engineering education licenses university michigan college engineering bs electrical computer engineering university california 2015 certificate project management city state us university california irvine certificate project management 2015 microsoft project excel word proficient certifications wachovia bank na wells fargo company licensed financial specialist march 2008march 2010 university california irvine certificate project management professional affiliations windsor capital individual top producer month windsor capital platinum club 2005 gold club 8 xs 2003 2005 silver club 8xs 2003 2005 windsor capital branch top producer 2003 2005 presentations product presentations skills loans mortgage sales sales mortgage loans clients escrow multifamily real estate sales goals sales meetings accounts sales audits basis cash closing coaching consultative sales customer accounts customer service effective sales lending operations operations manager performance management problem resolution receptionist reconcilements retail sales sales activities sales force sales management securities solutions training annuities brokerage credit top sales account executive field account market share subprime excel microsoft project project management word,BANKING
office administrator professional profile skilled highly organized professional leveraging operational interpersonal abilities developed education experience excel administrative operations operational support track record contributing effectively productive operations supporting goals assisting management daily functions event planning marketing efforts strong organizational skills eye detail able accurately manage records files well proofreading documents communication strengths proven ability develop positive relationships customers team members able provide customer service phone person clearly presenting information answering questions well promptly resolving issues consistent success collaborating team members daily operations special projects computer proficiencies microsoft office word excel access powerpoint web expression constant contact internet research applications current education technology management computer skills certificates adept spreadsheet database presentation development key strengths demonstrated commitment high performance exceeding expectations well identifying recommending potential improvements able quickly learn excel new responsibilities well adapting skills changing needs proven success fastpaced deadlinedriven environments multitasking manage competing priorities qualifications fundamentals office administration supervision resultsoriented quick learner microsoft office selfdirected strong problem solver professional mature dedicated team player relevant experience promoted office administrator ii 24 months employment successfully planned executed corporate meetings lunches special events groups 20 employees received merit raise strong attention detail exemplary customer service teamplayer attitude experience office administrator 012011 012014 company name city state support senior managers staff administrative procedures answer phones transfer calls facilitating communication customers contractors warehouse clerks pickup delivery managers assist resolving issues including incorrectly delivered packages incorrect addresses collaborate customer service successfully address problems ensure customer satisfaction maintain documentation including invoices facility work orders purchase orders personnel records well processing electronic payroll entries submit terminal invoices senior manager corporate office prepare reports graphs presentations distribute incoming mail documents office stamp meter outgoing mail well coordinating express shipping customer cod checks coordinate vendors facility equipment maintenance organize interviews potential employees effectively multitasked manage timesensitive priorities highvolume environment strategically managed warehouse supply ordering terminal maintain within 10000 student 012010 022011 company name city state develop skill key office technology applications including spreadsheet database presentation development well web design research company information prepare reports presentations collaborate group projects conducted extensive research company history products services presenting results class collaborated successfully team members brand analysis project public relations intern 082009 052010 company name city state supported chamber president office staff managed front desk reception communicating customers phone person provide information welcome center local hotels transportation activities assisted planning events coordinating marketing operations filed organized operational documents customer correspondence maintained updated client directory proofread email communications assisted organizing auction event raising 25000 dollars consistently evaluated office operations recommend potential improvements created volunteer application form production team member 011996 012007 company name city state directed assembly automobile seat components well testing inspecting seats ensured compliance operational description maintain safety collaborated team members ensure efficient manufacturing process trained new employees answered questions successfully completed tasks ahead schedule maintaining quality highpressure environment consistently demonstrated willingness adapt new operational tasks assist team members continued education bachelor science technology management eastern michigan university city state technology management administrative information management 2010 henry ford community college city state office administration coursework coursework administrative technology skills administrative client customer satisfaction customer service database delivery email equipment maintenance graphs inspecting manufacturing process marketing mail office office administration office skills organizing payroll personnel pick presentation development presenting presentations quality express reception maintain documentation research safety shipping spreadsheet supervision phone answer phones transportation web design,PUBLIC-RELATIONS
hr generalist professional summary 9 years experience human resources benefit administration employees relations recruitment onboarding training development payroll administration 11 years experience customer relations 18 years experience retail management 9 years experience developed workplace policies procedures well implementation training policies procedures developed training programs variety different topics recruitment onboarding sexual harassment demonstrated skills solving problems leading teams managing staff proficient payroll administration policies procedures able analyze interpret implement relevant laws regulations strong work ethic ability forge working relationships foster level trust among employees maintaining neutrality confidentiality within workplace able manage office workload prepare correspondence maintain records coordinate events excellent interpersonal verbal communication skills able lead change build trust core qualifications benefits administration 10 years employee relations 10 years human resources 9 years payroll 9 years training development 10 years recruitment 5 years links intermediate knowledge microsoft office programs word outlook excel powerpoint prezi tableau knowledge various different payroll programs core core advanced paychoice paychoice online encore encore online adi time ultipro systems utilized hire centric onboarding hire centric autobene taleo successfactors experience 112015 current hr generalist company name city state provides human resources support various locations produces new hire termination packages processes new hires terminations employee changes hris manages plant human resources personnel union nonunion environments us canada mexico relating payroll benefits employee issues acts liaison plant human resources personnel benefit vendors employee benefit issues responsible processing employee short term disability fmla workers comp claims includes processing weekly reports plants assisting employeesplants filing process monitoring claims monitoring employee benefits leave processing longterm claims responsible recruiting process new hires responsible job adspostings candidate selection interviewing processing job offers new hires enters data hris new hires terminations benefits employee changes onto benefit vendor systems needed backup assist processing various biweekly payrolls provide guidance regarding payroll issues maintains annual random drug screening program performs background checks mvrs applicable personnel administers employee recognition programs prepares monthly andor quarterly headcount turnover reports responsible annual open enrollment process responsible invoicing hr related vendors performs human resource generalist duties projects directed management 092014 062015 hr generalist company name city state provide daytoday human resources support approximately 150 employees massachusetts 15 remotely various states 6 canada answer employee questions regarding benefits workplace issues coordinate full cycle recruiting process including responds employment inquires coordinates postings advertising positions screens resumes conducts phone screens schedules coordinates interviews checks references makes offers assists onboarding new employees run weekly semimonthly payrolls design conduct company training programs including hr related systems leadership development manager training monitors reports effectiveness employees orientation period career development administer track leave programs company including fmla std ltd help develop administer company personnel policies work management variety issues concerning employee separations disciplinary actions organizational transactions administer employee benefit programs manage annual open enrollment process prepare annual affirmative action plan ensure compliance ofccp federal contractor obligations 032012 092014 client care payroll specialist company name city state provide range customer services client staff support payroll reporting respond client requests provide information pertaining hr policies procedures additional products services taxation payroll inquiries resolve conflicts problems promptly courteously tact respect provide guidance time leave record maintenance applying relevant rules regulations instructions support report preparation audits training information distribution key member employee engagement committee creates executes various events keep employee morale creator writer distributor office monthly newsletter good understanding welfare plan provisions erisa cobra fmla ada section 125 workers compensation plans clients utilizing benefits packages provided benefit administration also provided benefit training annual basis 072011 032012 office manager marketing assistant customer relations administrator company name city state assisted development marketing materials product brochures website information startup company handled incoming inquiries orders via customer service division created customer service surveys tracking system managed budgeting marketing operations customer service departments also managed invoicing accounts receivable accounts payable developed tracking system credits debits within individual departmental budgets answered incoming calls company assisted direction visit preparation guests oversaw day day activities office ordered office supplies well tracking inventory 032008 072011 customer support representative company name city state performed wide range administrative support duties support efficient call center operations head departmental activity committee 082004 102007 senior payroll support specialist company name city state developed administered payroll trainings various topics fringe benefits year end help assisted training development new employees created filed amended tax returns maintained client confidentiality assisted clients maintaining personnel records trained employees clientele depth rules regulations payroll administration built customer rapport trust professional courteous communications became first line contact employees clientele payroll questions andor problems managed client list 300 clients training become senior payroll specialist good understanding welfare plan provisions erisa cobra fmla ada section 125 workers compensation plans clients utilizing benefits packages provided benefit administration also provided benefit training annual basis education may 2015 masters science human resources management new england college business finance human resources management june 2012 bachelors business administration new england college business finance business administration skills accounts payable accounts receivable ada administrative support ads advertising backup benefits benefits administration brochures budgeting budgets bi call center com clientele client clients customer services customer service direction employee relations filing hris http human resource human resources hr inventory invoicing leadership skills leadership development marketing marketing materials excel microsoft office programs office outlook powerpoint word monitors newsletter organizational payroll personnel policies processes rapport recruiting recruitment reporting supervisory surveys tableau tax returns phone training programs website writer additional information authorized work us employer,HR
senior hr manager professional summary resultsdriven businessoriented professional strong experience business operations fullcycle human resources administrative management strong business acumen ability execute wide range business management administrative practical strategies result streamlined operations increased production workforce optimization employee retention top rated proven performer easily moves vision strategy implementation organizational focus ability manage multiple tasks simultaneously fastpaced environments demanding strong critical thinking creative interpersonal time management skills human resources process project management team training development staff recruiting retention organizational optimization benefits payroll administration policy procedure development administrative management skills work history senior hr manager 122006 current company name – city state aegis treatment centers llc operates one largest networks narcotic treatment programs ntps also known opiate treatment programs otps nation manage aspects daily operations human resources multi location organization supervisory scope staff 6 employee relationsemployee retention oversight aspects staff performance performance evaluations progressive discipline mediation staff disputes grievance procedures accordance state federal laws well company policies ensure proper staffing ratios contingent patient census companywide management coaching staff training development policy development full cycle recruiting new hire orientation unemployment workers compensation disability claims administration track analyze annual workforce turnover rates prepare reports recommend procedures reduce employee absenteeism turnover developed implemented personnel payroll filing system complies current employment practices salary administration process promotions transfers terminations companywide knowledge federal state employment laws ensures strict compliance federal state employment regulations benefitsopen enrollment administration prepares financial statements reconciled bank statements manage cash flow establishes monthlyyearly budgets file statefederal taxes coordinated cpa yearend tax completion payroll oversight time attendance biweekly payroll quarterly goalsbonuses accurately process payroll departments via adp software distributed checks branch processed wage assignments including child support orders statefederal tax levies garnishments system implementationconversion maintains hris system coordinated employee relation activities special events meetings company luncheons holiday parties etc researched updated implemented maintained company health benefits program including 401k administration completed disability insurance claim forms unemployment verification forms home loan verification wages employment forms workers compensation wage statement forms verification employment history medical insurance information courts levy officer district attorneys office etc participated corporate safety activities serve safety committee initiated participated hazard assessments increase safety awareness among staff completed tracked compliance activities including fmla eeo edd dol loa osha cobra reporting excellent written oral communication interpersonal skills including excellent ability determine project objectives implement job accountability efficiently utilize resources accomplish identified goals executive assistant iii 022005 122006 company name – city state americas oldest running movie studio founded 1912 provided administrative support two senior executives customer master database maintenance organized oversaw logistics conference calls inhouseoffsite meetings luncheons researched booked travel arrangements hotels airline tickets transportation managed maintained calendars itineraries agendas performed various office finance functions invoicing account receivablespayables billings bookkeeping journal entries account analysis reconciliation facilitating inventory control purchasing supplies materials calendar coordinator created managed expense reports maintenance purchase order log archive track files verify invoice credit memo distribution general office manager duties human resources coordinator 062004 022005 company name – city state operated one largest networks narcotic treatment programs ntps also known opiate treatment programs otps nation 40 hours per week provided human resources support management multiple facilities regarding office procedures polices recruiting personnel file maintenance employment verifications payroll processing reduction payroll errors less 3 benefits administration maintain lvn physician license renewals maintain i9 paperwork processed fmla cobra loa claims special projects financial operations assistant 022002 062004 company name – city state department justice entity responsible federal criminal prosecutions civil cases involving united states government 20 hours per week data entry filing retrieving documents paying obligating invoices creating managing entire filing system multiple fiscal years monitoring stock levels preparing travel authorizations customer service involving vendor payments greeting directing visitors copying maintain balance contract files accountingpayment reposting authorized invoices payment education master science health administration 5 2011 california state university northridge city state gpa gpa 385400 health administration gpa 385400 bachelors arts degree 5 2008 ucla certificate human resources management completed 62015 affiliations society human resources management shrm skills 10 key touch accounting administrative support adp balance benefits benefits administration billings bookkeeping budgets bi cash flow coaching oral communication interpersonal skills conversion copying cpa credit customer service data entry database directing employee relations special events filing finance financial statements forms general office government hris human resources human resources management insurance inventory control invoicing kronos logistics lotus notes managing materials mediation meetings access excel microsoft office office outlook powerpoint windows word networks operating systems payables payroll payroll processing personnel policies purchasing recruiting reporting safety sap staff training staffing supervisory tax taxes transportation travel arrangements typing excellent written yearend,HR
engineering manager summary versatile bilingual electronics instrumentation engineer multi industry experience 9 years demonstrated ability lead engineering team handle multiple projects conceptualization fabrication high accuracy timely manner highlights fluent spanish strong decision maker work well pressure initiative work independently eit license process autocad sap user python labview training asme osha training experience 052014 072016 engineering manager company name city state lead assigned activities product engineering multidisciplinary team consisting 5 people epc project gas treatment plant cardon iv projects reviewed third party design drawings mtos tracked material sent venezuela cardon iv served project manager proposal beginning fabrication skid mounted pressure vessels parnaiba brazil supported departments estimation materials proposals creationcodification material database sap reviewed approved pids isometrics fabrication drawings engineering documents used inhouse manufacturing shop technical support manufacturing shop implemented department procedures forms evaluated performance supervisees end year keep track vacationssick days 032012 052014 instrumentation engineer company name city state served project engineer proposal fabrication pressure vessels outsourced skid mounted inhouse delivered time within budget selected adequate instruments junction boxes skid mounted pressure vessel several projects according pid datasheets area clasification used autocad modify pid create oneline connection diagrams junction boxes developed datasheet formats instruments 052010 032012 electrical engineersustaining engineer company name city state oversaw internal outsourced manufacturing new line sensors used pipeline inspection toolsid discriminationdeformation module magnetic flux leakage provided assembly training procedurescontinuously evaluated quality sensors reduction assembly time designed pcb using altium designer testing fixture id discriminationdeformation sensors designed characterized power supply ins moduleincluding selection components prototype schematics pcb final test documentation performed root cause failure troubleshooting sensors improved reliability magnetic flux leakage sensors modifying pcbs using altium designer 012007 052010 electronics designer engineer manufacturing engineer company name city state designed pcbs two mosquito control box solar powered electronic pesticide collaborated software engineers specify product estimated material build prototype testing release production troubleshoot repaired pcb manufacturing inhouse prepared fabrication documentation manufacturing boms schematics procedures assembly operational testing served project engineer proposals new project analyzed system requirements capacity cost customer needs determine feasibility project modify pcb schematics layouts using cadence altium designer reduce cost components add new modulesfunctions designed pcbs testing fixtures using autocad 122005 012007 project engineer electrical design engineer company name city state specified component validated product released fabrication documents bom drawings technical specification motor motor control washer machine generated series tests based analysis variables could affect performance washer machine fmea validating results test proving statistics visual analysis thetests ensured product complied ul rohs converted wrinkle releaser rohs analysis boms selecting components appropriated 012004 122005 professor assistant labview programmer company name city state provided training labview engineering students developed projects remote control testing instruments oscilloscope signal generator power supply multimeter using labview acquisition cards nationals instruments used students take real measurement homework education 2005 master science electronics engineering instituto tecnológico de monterrey campus monterrey itesm city state méxico 2003 bachelor science electronics engineering instrumentation control instituto tecnologico de chihuahua city state mexico skills great organizational skills selfmotivated work well minimum supervisionlifelong learner,ENGINEERING
digital marketing coordinator skills professional summary digital marketing coordinator skilled leveraging power blogs online communities social media platforms increase brand awareness boost brand loyalty seo optimization expert adept creating highlytargeted web content drives inbound traffic core qualifications strategic media placement creative content media relations special events planning 5 years customer service sales experience wordpress google analytics adwords certified adobe photoshop budget planning reports generation analysis seo sem experience digital marketing coordinator 122016 current city state identified developed evaluated marketing strategies based knowledge company objectives market trends managed social media programs including online reputation blogs social networking planned managed monthly budgets developed marketing strategies campaigns month maintained updated websites increased following 400 sales customer service representative 022015 022016 company name city state described use operation merchandise customers received processed cash credit payments instore purchases exceeded targeted sales goals 30 placed special merchandise orders customers shared product knowledge customers making personal recommendations worked team member provide highest level service customers 032011 012013 company name city state achieved high sales percentage consultative valuefocused customer service approach earned top seller four consecutive times worked team member performing cashier duties product assistance cleaning expressed appreciation invited customers return store education training bachelor arts communications cinema arts communications english journalism 2016 vanguard university city state usa communications cinema arts communications english journalism advanced coursework public relations wrote proofread many articles pressreleases scripts produced several studentfilms best film 2015 academic achievement award skills adobe photoshop approach budget planning budgets cashier content credit customer service special events google analytics marketing strategies market trends marketing media placement media relations networking optimization pressreleases public relations sales experience sales scripts social media platforms strategic web content websites articles,DIGITAL-MEDIA
assistant boys basketball coach summary “ ability plus opportunity equals responsibility ” clyde muse mission “ therefore go make disciples nationsbaptizing name father son holy spirit teaching obey everything commanded ” matt281920 niv example son man come served serve give life ransom many matt 2028 niv commitment say live spiritbut fruit spirit love joy peace patience kindness goodness faithfulness gentleness self control things law gal 51622 niv work christ allow spirit working whole existence live work play looking opportunities better lives others though christ commitment serve fellow man responsibility every christian experience 082013 current assistant boys basketball coach company name city state analyze teams strengths weaknesses matching opposing teams abilities evaluate game momentum coordinate strategy attack track player improvement make necessary player changes best support team position 061987 current cofounder coach company name city state servants basketball christ based organization uses basketball tool spread gospel christ mission introduce gospel christ men women boys girls basketball develop community christian families activities families coaching recruit student athletes play basketball schedule games improve athletes playing skills analyze teams strengths weaknesses matching opposing teams abilities evaluate game momentum coordinate strategy attack 122007 current bank examiner company name city state examinations travel state chartered banks assess banks capital asset quality management earnings liquidity sensitivity market risk levels fdic insurance requirements 072000 122007 assistant professor kinesiology sport management company name city state 1713 ksm foundations ksm study history trends careers kinesiology sport management 4713 ksm organizational leadership management ksm study theories practice management ksm field 3723 ksm sports marketing promotions study sport related cases involving marketing 4723 ksm facility management study theories practices facility management advisor sport management assisting students scheduling setting educational objectives 012000 012003 head mens junior varsity basketball coach company name city state coaching team management recruiting 011999 012000 21st century site coordinator company name city state coordinating recruit agencies individuals district employees provide academic instruction violence prevention alcohol smoking drug prevention school programs star elementary rogers middle schools grant management managing controlling budget along managing controlling supplies equipment scheduling activities student managing small workforce hired vendors district employees 071997 061999 head mens basketball coach company name city state coaching make execute precise decisions court quick timely manner motivate team higher level performance hard work enthusiasm commitment belief team management managing controlling budget along managing controlling athletic equipment scheduling games practices developing practice agenda recruiting calling watching hosting players campus 071997 061999 head mens soccer coach company name city state coaching recruiting 071994 061997 mens assistant basketball coach company name city state coaching recruiting head mens junior varsity basketball coach education 1995 master science management southern nazarene university city state management organizational communication managerial economics ethics 1994 bachelor science accounting southern nazarene university city state accounting 1989 high school diploma general star spencer high school city state skills coaching teaching managing serving,BANKING
director finance summary senior finance leader 12 years professional experience heavily focused financial analytics accounting practices professional presence solid work ethic customer service oriented team player comfortable working levels management staff creative problem solver provides implements cost effective solutions continuously looking way create efficiencies drive business profitability detail oriented advanced skills microsoft office applications highlights strong experience short long term financial planning polished communication skills comfortable working levels management driving motivation success human capital proficient creating tracking key performance indicators drive business experienced erpsystem conversions transitions legacy systems creation financial reporting modeling communicate manufacturing cost goals targets experience company name city state director finance 072011 current company name city state director finance 072011 current facilitated led team monthend close processes invoicing journal entries account reconciliations created executive analysis reports highlighting business issues potential risks profit opportunities created detailed financial models analytical tools facilitate variance analysis managed 250k annual expense budgets across logistics finance organization providing guidance monthly forecast process giving strategic financial leadership business achieving goals analyze financial operational accounting data development reports delivered various business segments support reporting analytics kpis metrics financial reports creating improving dashboards provide metrics kpis improve key drivers operations enable effective management decisionmaking execution perform analysis financial planning provide recommendations senior management achieve strategic goals perform adhoc reporting analysis required support business leaders recap analyze business results versus plan forecast weekly monthly quarterly adhoc basis ensure goals reached streamlined spending analysis accurate efficient automated process designed created weekly monthly spending reports executed reported variance gap analysis created monthly powerpoint presentations illustrating business performance goals company name city state director finance 072011 current facilitated led team monthend close processes invoicing journal entries account reconciliations created executive analysis reports highlighting business issues potential risks profit opportunities created detailed financial models analytical tools facilitate variance analysis managed 250m annual expense budgets across logistics finance organization responsible 350m sales business unit pl management including revenue cost goods sga profit margins providing guidance monthly forecast process giving strategic financial leadership business achieving goals analyze financial operational accounting data development reports delivered various business segments support reporting analytics kpis metrics financial reports creating improving dashboards provide metrics kpis improve key drivers operations enable effective management decisionmaking execution perform analysis financial planning provide recommendations senior management achieve strategic goals perform adhoc reporting analysis required support business leaders recap analyze business results versus plan forecast weekly monthly quarterly adhoc basis ensure goals reached streamlined spending analysis accurate efficient automated process designed created weekly monthly spending reports executed reported variance gap analysis created monthly powerpoint presentations illustrating business performance goals company name city state director finance 072011 current facilitated led logistics finance team monthend close processes including invoicing journal entries accrual obligations account reconciliations created executive analysis reports highlighting business issues potential risks profit opportunities created detailed financial models analytical tools facilitate variance analysis managed 250m annual expense budgets across logistics finance organization responsible 350m sales business unit pl management including revenue cost goods sga profit margins providing guidance monthly forecast process giving strategic financial leadership business achieving goals analyze financial operational accounting data development reports delivered various business segments support reporting analytics kpis metrics financial reports creating improving dashboards provide metrics kpis improve key drivers operations enable effective management decisionmaking execution perform analysis financial planning provide recommendations senior management achieve strategic goals perform adhoc reporting analysis required support business leaders recap analyze business results versus plan forecast weekly monthly quarterly adhoc basis ensure goals reached streamlined spending analysis accurate efficient automated process designed created weekly monthly spending reports executed reported variance gap analysis created monthly powerpoint presentations illustrating business performance goals company name city state director finance 072011 current facilitated led logistics finance team monthend close processes including invoicing journal entries accrual obligations account reconciliations created executive analysis reports highlighting business issues potential risks profit opportunities created detailed financial models analytical tools facilitate variance analysis managed 250m annual expense budgets across logistics finance organization responsible 350m sales business unit pl management including revenue cost goods sga profit margins providing guidance monthly forecast process giving strategic financial leadership business achieving goals analyze financial operational accounting data development reports delivered various business segments provide metrics kpis improve key drivers operations enable effective management decisionmaking execution perform analysis financial planning provide recommendations senior management achieve strategic goals perform adhoc reporting analysis required support business leaders recap analyze business results versus plan forecast weekly monthly quarterly adhoc basis ensure goals reached streamlined spending analysis accurate efficient automated process designed created weekly monthly spending reports executed reported variance gap analysis created monthly powerpoint presentations illustrating business performance goals company name city state director finance 072011 current facilitated led logistics finance team monthend close processes including invoicing journal entries accrual obligations account reconciliations created executive analysis reports highlighting business issues potential risks profit opportunities created detailed financial models analytical tools facilitate variance analysis managed 250m annual expense budgets across logistics finance organization responsible 350m sales business unit pl management including revenue cost goods sga profit margins providing guidance monthly forecast process giving strategic financial leadership business achieving goals analyze financial operational accounting data development reports delivered various business segments provide metrics kpis improve key drivers operations enable effective management decisionmaking execution standard costing experience budgeting across manufacturing function perform analysis financial planning provide recommendations senior management achieve strategic goals recap analyze business results versus plan forecast weekly monthly quarterly adhoc basis ensure goals reached streamlined spending analysis create accurate efficient automated processes participated large erp system transitions new implementations finance organization worked closely across business functions create strong relationship partnerships ensuring communication across company knowledge downstreamupstream processes considered participating quarterly annual audits internal external partners company name city state director finance 072011 current facilitated led logistics finance team monthend close processes including invoicing journal entries accrual obligations account reconciliations created executive analysis reports highlighting business issues potential risks profit opportunities created detailed financial models analytical tools facilitate variance analysis managed 250m annual expense budgets across logistics finance organization responsible 350m sales business unit pl management including revenue cost goods sga profit margins providing guidance monthly forecast process giving strategic financial leadership business achieving goals analyze financial operational accounting data development reports delivered various business segments provide metrics kpis improve key drivers operations enable effective management decisionmaking execution standard costing experience budgeting across manufacturing functions perform analysis financial planning provide recommendations senior management achieve strategic goals recap analyze business results versus plan forecast weekly monthly quarterly adhoc basis ensure goals reached streamlined spending analysis create accurate efficient automated processes participated large erp system transitions new implementations finance organization worked closely across business functions create strong relationship partnerships ensuring communication across company knowledge downstreamupstream processes considered participating quarterly annual audits internal external partners company name city state director finance 072011 current facilitated led logistics finance team monthend close processes including invoicing journal entries accrual obligations account reconciliations created executive analysis reports highlighting business issues potential risks profit opportunities created detailed financial models analytical tools facilitate variance analysis managed 250m annual expense budgets across logistics finance organization responsible 350m sales business unit pl management including revenue cost goods sga profit margins providing guidance monthly forecast process giving strategic financial leadership business achieving goals analyze financial operational accounting data development reports delivered various business segments provide metrics kpis improve key drivers operations enable effective management decisionmaking execution standard costing experience budgeting across manufacturing functions perform analysis financial planning provide recommendations senior management achieve strategic goals recap analyze business results versus plan forecast weekly monthly quarterly adhoc basis ensure goals reached streamlined spending analysis create accurate efficient automated processes participated large erp system transitions new implementations finance organization worked closely across business functions create strong relationship partnerships ensuring communication across company knowledge downstreamupstream processes considered participating quarterly annual audits internal external partners created presented pro forma statements analysis exective leadership company name city state director finance 072011 current facilitated led logistics finance team monthend close processes including invoicing journal entries accrual obligations account reconciliations created executive analysis reports highlighting business issues potential risks profit opportunities created detailed financial models analytical tools facilitate variance analysis managed 250m annual expense budgets across logistics finance organization responsible 350m sales business unit pl management including revenue cost goods sga profit margins providing guidance monthly forecast process giving strategic financial leadership business achieving goals analyze financial operational accounting data development reports delivered various business segments provide metrics kpis improve key drivers operations enable effective management decisionmaking execution standard costing experience budgeting across manufacturing functions perform analysis financial planning provide recommendations senior management achieve strategic goals recap analyze business results versus plan forecast weekly monthly quarterly adhoc basis ensure goals reached streamlined spending analysis create accurate efficient automated processes participated large erp system transitions new implementations finance organization worked closely across business functions create strong relationship partnerships ensuring communication across company knowledge downstreamupstream processes considered participating quarterly annual audits internal external partners created presented pro forma statements analysis exective leadership company name city state director finance 072011 current facilitated led logistics finance team monthend close processes including invoicing journal entries accrual obligations account reconciliations created executive analysis reports highlighting business issues potential risks profit opportunities created detailed financial models analytical tools facilitate variance analysis managed 250m annual expense budgets across logistics finance organization responsible 350m sales business unit pl management including revenue cost goods sga profit margins providing guidance monthly forecast process giving strategic financial leadership business achieving goals analyze financial operational accounting data development reports delivered various business segments provide metrics kpis improve key drivers operations enable effective management decisionmaking execution standard costing experience budgeting across manufacturing functions recap analyze business results versus plan forecast weekly monthly quarterly adhoc basis ensure goals reached streamlined spending analysis create accurate efficient automated processes participated large erp system transitions new implementations finance organization worked closely across business functions create strong relationship partnerships ensuring communication across company knowledge downstreamupstream processes considered participating quarterly annual audits internal external partners created presented pro forma statements analysis exective leadership company name city state financial analystproject manager 042007 062011 monthly pl management including financial operations analysis profitability comparisons risk management expense management develop maintain comprehensive summarized reporting package monitor performance month critical areas sales gross margin expenses inventory productivity etc superuser data warehouse reporting systems oracle obiee essbase business objects developed consolidated reporting eoa lens lab divisions senior executives produce proformatrend analysis using forecast budget history identify threats opportunities develop business partner relationship providing means understand sales margin expenses offering recommendations ways improve business budgetforecasting development management using input top management operations prepare management presentations reviewed executive board meetings master system user budgeting planning application sapbusiness objects provide support business units using software 140 users support vp finance business analysis special projects system business process reengineering cost reduction systems enhancements ace coordination point consolidated reporting commercial sales business initiate projects achieve improvements identified areas six sigmalean management certified company name city state operations supervisor 102006 042007 create prepare training documentation handouts training guides test cases presentation material available new hires strategic planning forecasting assist new cost reduction projectsprograms develop program system mapping exercises database conversion prepare subject matter expert assigned project responsible integration internal corporate treasury security tracking program boston office dallas company name city state pricing analyst 102005 102006 research analyze domestic foreign securities prepare daily monthly security reports via pricing vendors work closely accounting department ensure timely accurate reporting clients regarding investment portfolios management various corporate retirement accounts reporting monthly daily basis prepare daily monthly pricing variance reports specific accounts education mba finance 2006 university north texas city state bachelor science accounting 2003 southeastern oklahoma state university city state participated vita program accounting club member skills accounting budgeting planning business analysis business process reengineering cost reduction analysis finance reporting financial statements forecasting inventory reconciliations manufacturing costing analysis oracle payroll risk management sales system conversionsimplementations sap six sigma strategic planning tax returns trend analysis,FINANCE
global hr manager summary global hr professional 10 years progressive experience across industries geographies unique skillset combination project management hr business partnering building hr programs aligned business strategy drive successful results highlights microsoft word excel project visio power point sap adobe acrobat professional experience global hr manager june 2012 september 2015 company name city state leading us rd center rockville md relocation project managing technical leadership program tlp rotational leadership development program partnering senior leaders manufacturing hr business partners across us germany italy uk switzerland china india brazil designed lead crossfunction key strategic hr projects programs manufacturing 2600 employees flight risk analysis mitigation technical development global career framework global job family architect etc facilitated 7 global engagement survey result action deepdive sessions global function leaders local hr partners biennially partnered director leadership development redesign compass firsttime manager development program rolledout mentoring program developing top 40 talents within manufacturing organization annually designed corporate divisional learning nomination process ensure fair allocation across manufacturing locations drive rollout divisional hr processes globally ensured timely completion compliance final submission corporate performance management process organization talent review stock award program nominations etc leading talent management development process improvements major sites special focus manufacturing heads staff next level positions identifying succession gaps otr talking talent sessions top 2 level 50 successors annually overseeing ultimately responsible data analysis project support team 1hr analyst 2 hr interns global hr analyst november 2010 june 2012 company name city state developed implemented staffing process global tlp associates distinct approaches china india brazil provided online training support technical knowledge management skills language learnings tlps top talents organized global hr monthly leadership meeting local hr heads around manufacturing sites facilitated performance calibration process annual merit incentive planning process manufacturing function hr generalist may 2009 august 2010 company name city state analyzed competency knowledge gap designed action plans functional offshoring project india redesigned organizational structure hiring strategies 200 employees new manufacturing plant germany designed created global engagement survey analysis reports us latin america finance communications hr generalist july 2006 june 2008 company name city state delivered strong management diverse human resources functions client base 300 employees headquarters including staffing training organizational development labor relations hr information systems administration designed recruitment strategy action plan set challenging benchmarks evaluate recruiting partners successfully staffed 200 positions headquarters rd laboratories timely effective manner utilized sap human resources information systems hris personnel changes designed automatic analysis reports collaborated hris specialist improve data accuracy sap system monthly quarterly annual reports effectively handled labor relations cases support organizational restructuring efforts played key role revision labor contracts employee handbook achieve legal compliance contributed krafts recognition chinas top employer 2007 survey conducted crf european hr consulting firm partnering teams compensation benefits organizational development hr specialist august 2003 july 2006 company name city state managed implementation hr practices services among 2200 sales employees 45 regional offices china developed hr plan responsibility performance evaluations salary negotiations headcount budget management supervised nestlé campus recruitment interviewing process assessment center tool among top universities china consulted personnel important hris maintenance database administration projects prepared monthly hr reports detailing turnover headcount balance staffing efficiency organizational charts hr rois coordinated annual salary review compensation analysis processed employee incentive adjustments processes education master industrial labor relations human resources organizations 2010 cornell university school industrial labor relations city state usa human resources bba human resource management july 2003 tianjin university finance economics city state china resource management languages mandarin chinese native spanish basic german basic professional affiliations global professional human resources gphr society human resource management shrm july 2012 present professional human resources phr society human resource management shrm july 2012 present skills adobe acrobat analyst architect balance basic benefits budget management calibration charts consulting contracts client data analysis database administration finance focus functional german hiring hris human resources hr information systems labor relations latin leadership leadership development legal compliance director management skills managing mandarin chinese mentoring excel power point microsoft word negotiations next organizational development organizational performance management personnel processes recruiting recruitment risk analysis sales sap spanish staffing strategy strategic vaccines visio annual reports,HR
ap maintenance homeconstruction summary hardworking maintenancehandy man brings 5 years experience maintenance industry worksite resourceful experience handling materials operating machinery supporting overall team project needs indepth knowledge compliance mandates governing site worker safety singularly focused helping crews complete skilled work deadlines skills forklift driving codes compliance standard operating procedures understanding basic welding skills power hand tool use understanding schematics mechanical repair troubleshooting strength hand tool operations organizational ability maintenance scheduling mechanical aptitude system installations equipment maintenance safetyoriented mindset materials handling equipment repair construction trade expertise flooring installation framing construction carpentry coordination multitasking maintenance repair training development friendly positive attitude people skills flexible basic math conflict resolution experience company name city state maintenance home construction 082020 current diagnosed problems mechanical electrical systems equipment using advanced troubleshooting abilities performed performance safety inspections equipment machinery maintain operational baseline changed hvac filters cleaned condensation drains perform preventative maintenance hvac systems maintained facility interior including shampooing carpets washing walls waxing stripping floors dusting furniture fixtures used electrical drawings troubleshoot repair electromechanical systems framed new construction singlefamily homes townhomes completed indoor outdoor residential commercial construction projects cut roofing paper size nailed stapled paper roof overlapping strips form base roofing materials mopped poured hot asphalt tar onto roof base applying asphalt tar gravel roof resolved technical contractual issues constructive positive manner shaped materials exact measurements job requirements using hand tools power equipment examined buildings project specifications determine measurements dimensions installed building structures windows trim cabinetry alone assistants meet job deadlines operated terrain telescoping forklift backhoe skid steer tractor prepared cut installed custom cabinetry builtin bookcases staircases selected lumber based particular species characteristics size applications applicable adhesives set windows layouts stairs common rafters cut installed tile hardwood flooring 6 residential commercial buildings installed cabinets base cabinets crown molding worked independently projects tasks within 1person carpentry team safely operated power saws planers jointers routers pneumatic equipment 365 days without accident cut timber panels wooden materials according measured dimensions installed floor joists trusses rafters consistently constructed square level projects safely used band circular jig reciprocating chop compound miter saws company name city state maintenance technician 012018 082020 collaborated building managers assess ongoing needs plan preventive maintenance schedules diagnosed problems mechanical electrical systems equipment using advanced troubleshooting abilities executed daily operations preventive maintenance electrical panels motor controls switch gears performed performance safety inspections equipment machinery maintain operational baseline replaced wall sockets ran lines completed basic carpentry finish installations installed new systems replacement parts components maintain proper operation maintained compliance internal regulatory safety standards including osha routinely inspected equipment preventive emergency maintenance needs changed hvac filters cleaned condensation drains perform preventative maintenance hvac systems assessed system operations identify potential areas requiring maintenance services carried repair work food grade equipment typically returning machines tools service within 12 hours inspected electrical components identify defects hazards make necessary adjustments company name city state rv technician 012017 012018 managed shop jobs complete work orders time keep tasks prioritized documented diagnostic testing repair work maintain accurate records vehicles performed electrical plumbing carpentry appliance maintenance conducted troubleshooting tasks diagnose issues determine appropriate fixes reconstructed floors walls roofs repair damage flooding installed repaired plumbing including water lines drains fixtures tested troubleshot equipment locate source problems develop correction plans used caulking compounds piping repair gas lines safe rv operation read work orders understand plan specific service needs different customers rvs installed water heaters furnaces equipment rvs company name city state roofer plywood door hanger 022015 012017 performed quality work alignment company procedures values read interpreted blueprints effectively plan execute projects improved knowledge productivity continuous education learning foreman senior assemblers assembled building material components including wall panels roof floor trusses installed heat trace tape tubing controls bent large tubing power bender inserted positioned materials clamped spliced fitted parts using hand power tools education training northridge high school city high school diploma 062009,CONSTRUCTION
colour analyst summary creative detailed passionate technical results driven senior color analyst excels fast paced fashion manufacturing retail environment leading product development revenue growth design color fashion forward everydaywearable apparel swim active wear exceed sales goals innovative resolute thinker color expert builds strong relationships crossfunctional product design art design merchandising sourcing manufacturing teams area expertise creative color analyst everyday wearable apparel swim performance active wear multifabric dyed match garments trend analysis forecast seasonal color palette creation denimwoven shade band expertise colordyestuff execution limitation expertise trim knowledge development highlights color iqc plm microsoft office word excel powerpoint outlook lotus notes affluent adobe illustrator photoshop microsoft office outlook powerpoint excel word affluent knowledge adobe illustrator accomplishments providing sole responsibility athleta 565 million brand color issues evaluations color recommendations fabrics create seasonal color palettes across aspects brand divisions categories prints different fabrics implemented instore light source u3500 primary light source athleta color evaluation process procedures experience 082002 012006 colour analyst company name city state office choosing seasonal color palette pantone pms design graphic purposes visual evaluation seasonal color lab dipbulk submissions communicating evaluation results offshoredomestic vendors colour technician label trims management visual evaluation seasonal color lab dipbulk submissions organizing choosing seasonal color palette pantone pms design graphic purposes communicating providing technical assistance offshore domestic vendors managing color processes requirements developing new labels crests hangtags design team 082008 062015 senior color analyst company name city state athleta 565 million brand providing sole responsibility color issues evaluations color recommendations fabrics create seasonal color palettes across aspects brand divisions categories prints different fabrics evaluation seasonal color submissions using instrumental color measurement visual evaluation provide basic color training onboarding vendorsmills provide color vision testing basic color training production employees athleta brand managing provide color training support leadership direct report provide fabric dye stuff limitations color recommendations production merchandising teams assist seasonal color trend research seasonal color palette creation assist production teams determining shade band approvals garment shipments provide technical assistance vendorsmills color reformulation color matching accuracy consulting dye stuff experts distribution noncertified color standards physical electronic color standards vendorsmills working closely certified color service providers archroma csi pantone achieve custom color standard development fabric dye limitation direction organization vendormillsupplier distribution find best pantone pms cross matches screen prints seasonal color standards graphic printing vendorsmills find best ykk ideal zipper tape matches designers gis production teams vendorsmills matching coats ae sewing threads seasonal color standards discuss global color teams manage new initiatives processes gap inc color standard operating manual monthly maintenance color equipment conditioning unit uv calibration programs maintain organization previous current seasonal color standard inventory data entry used seasonal color reference records 082008 092012 sr color analyst company name city state evaluation seasonal colors old navy gap gap outlet banana republic banana republic factory store using instrumental color measurement visual evaluation provide basic color training onboarding vendorsmills provide color vision testing basic color training production employees gis americas provide global color sr product integrity teams quarterly global color metric reports assist gap banana republic denim production teams determining shade band approvals garment shipments provide technical assistance vendorsmills color reformulation color matching accuracy consulting dye stuff experts find best pantone pms cross matches screen prints gap banana republic brand seasonal color standards graphic printing vendorsmills gather gap banana republic brand outlet color standard requests providing physical electronic color standards distribute vendorsmills cross matching coats ae sewing threads brands gap banana republic old navy discuss global color teams manage new initiatives processes gap inc color standard operating manual assist quality assurance instore color quality confirming approved dye lots determining shaded garments acceptable within gap inc tolerances monthly maintance color equipment conditioning unit uv calibration programs maintain organization previous seasonal color standard inventory data entry used global metrics 012006 072008 womens apparel color analyst company name city state evaluation seasonal colours sears brands nevada jessica jessica sport tradition together attitude la redoute somewhere using instrumental color measurement visual evaluation creating labelshang tags logos documents internal distribution communicating colour standard supplierarchroma div clariant pantone data entry used quarterly metrics education may 2001 certificate fashion coordination stylist 2002 2004 richard robinson academy fashion design fashion ryerson university city state canada may 2000 diploma fashion designer richard robinsonacademy fashion design city state canada fashion designer certifications project management courses ecornell affliated cornell university jan2011 time management course ecornell affliated cornell university skills adobe illustrator photoshop basic calibration color consulting data entry direction fashion gis graphic inventory leadership logos lotus notes managing merchandising excel microsoft office office outlook powerpoint word mill navy organizing plm processes project management quality quality assurance research technical assistance technician threads time management trend uv vision,APPAREL
hr specialist summary human resources specialist 9 years recruitment federal employment processes energetic innovative box thinker selfstarter excellent analytical organizational project management skills hr recruiter communicates collaborates effectively levels personnel rely excellent interpersonal skills outstanding customer service solid expertise human resources management possess e xtensive background hr recruitment staffing affairs including experience position management hr internship program development management pathways presidential management fellows employee onboarding orientation hr policies regulations legal compliance demonstrated success managing hr programs developing teambuilding programs writing standard operating procedures hiring authorities policies job descriptions management reports skills hr advisory services strategic recruitment planning hr policies procedures staff recruitment retention hr programproject management orientation onboarding performance management delegated examining classification position management special emphasis programs ms office word excel powerpoint access outlook excellent interpersonal coaching skills recruiting selection techniques proficient communicator talent assessments leadership development delegated examining social media management recruitment experience hr specialist 122016 current company name city state provide hr advisory services within office inspector general midlevel senior level managers serve subject matter expert within talent acquisitions team regarding hiring authorities flexibilities within merit staffing procedures delegated examining consult hr managers hiring officials regarding use pathways programs 1nternships recent graduates presidential management fellows provide knowledgeable effective advisory services managers senior leaders related topics staffing recruitment classifications position management schedule special emphasis programs selective placement programs participate preparation review case files 2016 delegated examining audit review determine case files prepared correctly based upon policies regulations govern delegated examining announcements review revise position descriptions pd create job analysis job announcements open positions open vacancy announcement candidates voluntarily led development onboarding programs supervisors training development leadership development social media recruitment new employee orientation programs within human resource management division research issues topics various complexities ensure accurate information provided team members managers lead implement development agency wide hiring guide managers would provide managers policy guidance compliant opm regulations merit staffing principles serve agencys representative executive resource committee meetings discusses departments best practices policies senior executive recruitment hiring performance management awards project managementcollaborate senior hr specialists managers review improve current hr related processes ability take lead roles assigned hr projects include limited researching various topics evaluating best stand practices determining impact established processes achieving desired outcomes experience developing presentations briefings peers senior level managers able present information orally written organized understandable format various audiences provides voice data communications systems small midsized companies hr specialist 092013 122016 company name city state marketing devised marketing branding initiatives increase agency advertisement visibility among colleges universities employer choice internships recent graduate programs facilitate information sessions various topics resume writing internship programs use usajobsgov interviewing skills devise recruitment strategies develop tactical plans complete recruitment projects research develop manage recruiting internship programs attend recruitment events market brand agency among jobseekers july 2014 participated delivered presentation recruitment consortium atfor dcpas topic generational differences workplace attend recruitment events market brand agency among jobseekers program management effectively successfully implemented nonpaid internship program agency available agency wide internship fy15 successfully established nonpaid internship onboarding 20 participants intern program since 2014 create develop presented managers briefings presentations regarding internship program develop present recruitment presentations handbooks student hires advertisements mass communications internal external sources request equip drug testing participants internship program develop database track distribution marketing materials various events reporting metrics 2015 successfully launched agencys 1st ever shadow day program 6 student participants bowie state university selected spend day us shadow agencies leading professionals 2016 shadow day program grew support 19 students 4 different colleges universities due success popularity program awarded performance award nominated employee 2nd quarter social media management created maintained human capital management office facebook twitter accounts brand agency promote job opportunities social media 2 social media accounts created expand outreach gen xers millennials utilize social media means learn career opportunities employers collaborated internal external entities complete various recruitment staffing projects research various internship programs design current internship program agency planned managed effectively devised strategies reestablish agencys paid student internship program psip agency senior leaders recruitment manager lead ensure successful program launch plan organize evaluate success programs participants experience development surveys evaluations ensure program meet important benchmarks hr policy advisement provided well researched information guidance regarding recruitmentstaffing policies managers customers requested consult advise hiring managers onpossible hr hiring authorities flexibilities recruiting staffing open positions establish partnerships colleges universities across country better expand student outreach program recruit students well target underrepresented groups possible internship fulltime career developmental positions research brief team members latest applicant tracking systems ats would meet demand need recruitment office streamlining application process create articles hcmo newsletters access magazine devise create marketing packages campaigns create sops future recruitment office training development additional duties include assisting development executions take kid work day project april 2014 developed implemented agency shadow day program grown course 2 years program gained recognition support many agencies leaders staff key results played key role ensuring successful launch sometown office structured implemented programs policies areas training compensation structures benefits packages incentives newemployee orientation fostered teamwork environment conducive positive dialogue across organization personal efforts cited driving force behind branchs employeeretention rate 89 within industry high turnover norm negotiated approximately 50 salary offers dozens signon bonusesrelocation packages annually exempt nonexempt level brought workers compensation program full compliance instituted preferred providers list trained managers associates procedures follow case injury cut benefits costs 16 negotiating favorable contracts ensuring company pay benefits employees ineligible wrote employee manual covering company policies disciplinary procedures code conduct fmla policy benefits information introduced companys first formal performance review program creating flexible wellreceived tool later adopted companywide revised job descriptions across levels 25 categories shadowed interviewed employees construct accurate picture duties skills required position hr assistant 102011 092013 company name city state provide effective timely customer technical support delegated examining staffing processes drafted job analysis job announcement wage grade general schedule positions responsible reviewing preaudits delegated examining case files advised senior hr specialists hiring managers available policies hiring flexibilities available within delegated examining code federal regulations education training bachelor arts ba broadcast print journalism 051998 st augustines university city state broadcast print journalism 34 masters business administration human resources management 052016 st leo university city state human resources management 34 activities honors alpha kappa mu honor society special emphasis committee 2015 defense security service employee quarter nominee 2015 onthespot cash award developing conducting agency shadow program skills agency marketing branding human resource management human resources critical analytical thinking leadership development lead hr special project research development event organizer journalism,HR
public relations manager summary seasoned professional 30 years experience communications public relations event planning media relations extensive knowledge marketing campaigns sales messaging dissemination techniques methods awardwinning writer editor multimedia production experience communicates effectively target audiences strategic brand management pr campaigns core competencies project management sound judgment deadlinedriven marketing sales specialist exceptional writer proficient web management cms applications decisive problem solver team player transportation experience experience public relations manager 061998 102012 company name city state lead communications professional nations fifth largest truckload carrier 10000 employees 15b revenue researched planned implemented tracked public relations communications marketing activities expanded company recognition national press support various departments including sales marketing cultivated positive relationships community area media outlets public relations initiatives organized executive public appearances lectures exhibits increase awareness us xpress leader transportation industry leading business chattanooga planned organized corporate media special events managed media press public relations issues developed corporate communications strategies programs including companys crisis communications plan coached client representatives effective communication public employees worked management identify trends developments might influence pr decisions strategies acted communications liaison internal teams company designed web content including monthly newsletters magazines promotional calendars served webmaster usxpresscom conferred production graphic design web­design personnel coordinate production corporate communications materials managed editorial content design distribution company eblasts video magazines estimated project costs monitored budgets contributed relevant blogs conferences events off­line online increase brand awareness led initiatives company facebook page planned negotiated media buys including tv radio print digital designed created marketing collateral sales meetings trade shows company executives managed inbound outbound marketing campaigns generate new business support partner sales teams managed in­house advertising program consisting print media collateral pieces established production schedules communicated project status stakeholders presented current promotions public events tradeshows sportsfeature writer project development specialist 111985 061998 company name city state earned prsa lookout chapter award best overall public relations campaign 2001 sports feature writer offered daily coverage sports special events chattanooga free press citys largest newspaper time tenure provided coverage following major events 1991 1992 world series 1991 ncaa football national championship victory georgia tech citrus bowl 1992 college basketball final four 1993 presidential inauguration interviewed following major sports figures arthur ashe joe namath terry bradshaw bobby orr chris evert john mcenroe boris becker bob costas recognized tennessee sports writers association one states best writers covering high school sports winning awards 1988 1992 1995 coordinated production 48page souvenir programs southern tennis association championships 1991 1992 project development specialist responsible taking prototype interactive phone service customizing computer program fit audio information marketing needs chattanooga free press chattanooga times designer developer infoline phone service received average 50000 calls per week tenure infoline featuring audio updates latest news sports lottery results entertainment updates daily horoscopes host information choices became vital new resource chattanoogans made six million calls service first threeplus years coordinating producer in­house recording infoline duties include following write locallygenerated infoline scripts narrator 90 percent scripts ranging short commercials major presentations health legal issues liaison editorial staffs free press times designing public opinion polls special features education bachelor science mass communications speech 1 1984 st cloud state university city state united states gpa gpa 307 gpa 32 mass communications speech gpa 307 gpa 32 skills advertising audio budgets com conferences content corporate communications corporate communications crisis communications client designing editorial special events features graphic design legal marketing marketing collateral materials meetings newsletters newspaper developer page personnel presentations press pr producer public relations xpress radio recording sales scripts phone tv trade shows transportation video webmaster writer additional information award highlights us xpress earned 2000 aegis award outstanding documentary presentation driven success video covered history us xpress 1986 1999 earned prsa lookout chapter award best businesstobusiness marketing communications 2003 earned achievement advertising award critics board traffic world magazine 2008 earned prsa lookout chapter award crisis communications 2002,PUBLIC-RELATIONS
architectural designer summary three years experience demonstrating consistency outstanding work design oriented environment effective communicator great leader creative thinker problem solver builds teamwork possesses initiative exceed goals accomplishments “ letter appreciation ” design recognition national architectural accrediting board 20142015 “ chicago prize award ” design recognition nomination outstanding project 2012 “ close gap d3 competition ” winner project exhibition 2011 architectural design conservation second place winner 2008 led design proposal downtown sector caguas pr including improvements hardscape landscape existing buildings led design proposal schools 21st century project san juan pr supervised managed design construction documents two winning schools santiago veve calzada santiago iglesias pantin experience architectural designer company name city state organized projects accordance bim standards discussed design standards procedures directors design architecture created oral written presentations project designs proposals collaborated structural engineers interior designers see construction line drawings designs coordinated project team development preliminary final design documents managed design process conceptual phase construction initiated design proposal including oral written presentation new design ideas fostered maintained collaborative professional working relationship project leadership team completed formal design intent construction documentation architectural designer company name city state acted lead designer small projects landscape enhancements well larger projects proposals reviewed completed reports plans project designs completed formal design intent construction documentation drafted detailed drawings structures specifying dimensions materials needed discussed design standards procedures directors design architecture created visual presentations project designs proposals collaborated project team see construction line drawings designs coordinated project team development preliminary final design documents bim visualization specialist company name city state discussed design standards procedures directors lighting design defined organizational procedures incorporating information building information model bim drafted detailed drawings structures specifying dimensions materials needed reported status design process project manager created oral written presentations project designs proposals created professional toscale sketches communicate clarify design requirements collaborated 3d builders see construction line drawings designs coordinated project team development preliminary final design documents designer consultant current company name city state supported model development subsequent animation models mentored artists quality standards improvements collaborated creative design team complete projects tight deadlines education master science architecture 2013 university illinois urbanachampaign city state usa bachelor science architecture 2010 university puerto rico city state usa gpa magna cum laude honors magna cum laude honors languages bilingual spanishenglish fluent readingwriting spanishenglish skills personal rhino revit cinema 4d alladobe cs autocad hdr imaging lighting market research 3dmax maya revit modeler sculptor professional imaginative creative thinking skills ability analyze critically assess problems ability see big picture well giving attention smallest detail ability communicate effectively understanding history cultural environmental concerns lateral thinking skills solve complex problems coordination interpersonal skills manage complex project team qualifications design talent engineering ability social awareness business aptitude,DESIGNER
finance office manager summary dedicated finance manager office admin leverages initiative resourcefulness deliver excellence meeting business objectives highlights intuit quickbooks specialist accounting operations professional fiscal budgeting knowledge accounts receivable payable expert customer relations professional exceptional time management skills skilled multitasker microsoft office proficiency excellent communication skills computersavvy customer serviceoriented accomplishments power words proposed researched created streamlined represented recommended identified established improved trained resolved monitored prepared integrated advised increased documented recorded initiated managed reduced solved consulted guided developed ensured skills accounting accountant accounts payable accounts receivable administrative administrative functions adobe illustrator photoshop adp payroll advertising ap ar art agency benefits billing bookkeeping bookkeeper brochures brochure budget business cards business correspondence cash flow consultant contracts cost accounting creative writing client clients excellent customer service database desktop publishing edit filemaker pro filing financial financial management financial operations financial reports fsa general ledger grant writing graphic design instruction insurance interior design inventory logistics managing marketing marketing materials materials excel spreadsheets excel office myob office equipment paralegal payroll profit project management purchasing quarkxpress quickbooks quickbooks pro research scheduling shipping spreadsheets spreadsheet tax taxes tax preparation make travel arrangements vendor relations website written yearend experience finance office manager 012008 current company name city state manage daytoday financial operations month year end accounting ar ap two companies established process professional services project accounts receivable collections accounts payable bookkeeping systems created monthly cash flow previously available manage complex financial spreadsheets grant accounting details prepare payroll insurance benefits fsa records submit payroll reports paychex post quickbooks 2015 administer benefits coordinate insurance carriers renew agreements established maintain complex filing system coordinate purchasing maintenance repair office equipment plus maintain office supplies inventory make travel arrangements conference registration airline hotel rental car reservations coordinate outbound shipping booth materials tradeshows proofread written materials edit recommend changes marketing professional services documents administrative financial manager nonprofit protected harvest certification program application process including creating new set books 2009 accounting going forward developed nurture excellent grower relations training online selfassessment system integral member team rebuilt protected harvest website bookkeeper 012005 012008 company name city state bookkeeping six company entities including ap ar adp payroll journal entry posting quickbooks bank deposits reconciliations vendor 1099s endofyear books submittal accountant professional liability insurance applications converted myob accounting program five company entities quickbooks pro january 2006 start date setup additional company 2008 utilized adp payroll service 20 employees obtained various state tax agency accounts nationwide created excel spreadsheets analyze multicompany financial data workers compensation scif reports audits database updates filemaker pro plus occasional resume contract work recruiters created spreadsheets track reservation schedules two vacation rental properties including online payments contracts client communication keys cleaning schedule owners rental property bookkeeper office manager 011999 012003 company name city state bookkeeping using quickbooks pro payroll taxes ap ar general ledger maintenance billing project cost accounting managing variable budget 15 million managed insurance administration wrote correspondence produced architectural specifications set administrative office systems files new aspen office plus financial management including payroll telluride office bookkeeping five company entities quickbooks pro produced marketing materials created annual clientfinancial project report maintained excellent client consultant vendor relations project purchasing manager 011997 011999 company name city state managed purchasing process interior design projects including resourceful coordination national shipments local interior installations developed implemented effective project management system excel tracking purchases shipment dates project costs successful liaison levels client consultant vendor relations founder principal 011996 012009 company name city state founded successfully managed small bookkeeping graphic design service company delivered range services including bookkeeping administrative office assistance research writing travel presentation materials business cards flyers brochures chapbooks clients included notforprofit foundations architects alternative health care practitioners consumer product companies bookkeeper santa cruz art league learning resource center technician 011993 011995 company name city state managed accounts payable developed data spreadsheet track budget provided excellent customer service computer database instruction information retrieval research interlibrary loan services plus maintained vendor relations library supplies selected books collection development wrote procedures manual ordering cataloging new books hired supervised student employees advertised marketed 1994 colorado mountain writers workshop fiveday accredited intensive course creative writing created produced cmww brochure flyers advertising coordinated faculty seminar scheduling directed administrative functions logistics faculty participants bookkeeper office manager 011987 011993 company name city state managed office operations financial administration initiated computer equipment purchases computerized phases accounting architectural specifications developed excel templates billing project costs payroll general ledger financial reports managed 400k5ook budget payroll taxes w2s1099s ap ar billing procedures business correspondence yearend income tax preparation project analyses education metropolitan state college city state bachelor arts psychology sociology graduate level studies california state university city state counseling masters candidate community college denver city state small business bookkeeping quickbooks pro colorado mountain college cmc aspen co desktop publishing quarkxpress photoshop adobe illustrator cmc aspen co creative writing graphic design grant writing cmc glenwood springs co paralegal certification courses 30 hours,FINANCE
assistant business development administrator professional profile organized administrative professional handson experience supporting business areas realestate finance database management customer service human resources collaborative team player strong communication decisionmaking time management abilities qualifications able meet performance outcome goals create maintain employer client databases files effectively identify client needs good judgment interview techniques maintain updated case notes client provide assistance guidance relating interview process conduct employer outreach needed conduct followup evaluations client employer develop job opportunities act liaison client employer maintain timely documentation reports according stated guidelines provide referrals community partners conduct program presentations detail oriented flexible reliable relevant experience managed major office relocation one day downtime experience assistant business development administrator january 2016 current company name city state updated employee paperwork records greeted visitors promptly directed correct locations scheduled appointments maintained master calendar wrote professional business correspondence drafted internal documents memoranda prioritized project components organized scopes liaised directly customers meet needs maintain satisfaction office sales manager november 2013 january 2015 company name city state successfully managed activities five team members multiple locations created training manuals targeted resolving even difficult customer issues developed implemented monitored programs maximize customer satisfaction verified information computer system uptodate accurate verified logged deadlines responding daily inquiries identified operational processes inefficiencies recommended necessary improvements provided base level support company personnel resolved customer complaints concerns strong verbal negotiation skills maintained composure patience face difficult customer situations trained new employees explained protocols clearly efficiently solicited referrals satisfied clients developed executed sales promotions coldcalled prospective customers build relationship generated high volume referrals evaluated managed new strategic business opportunities designed web content including monthly newsletters promotional calendars educated clients current real estate market answered questions acted listing agent brokers coordinated appointments prospective buyers showcase houses plots verified legal formalities completed prior closing dates negotiated contracts coordinate lenders attorneys inspectors administrative legal assistant june 2005 january 2013 company name city state accurately entered client data companybased software program organized client calendars prepared mailings handled high call volumes examined deeds trust determine grantor grantee trustee loan amount drafted judicial correspondence handled court mailings researched documents publications details would establish evidence arranged correspondence behalf attorney worked attorneys case reviewers resolve legal complaints prepared clients appointments interviews traveled manager take notes dictation meetings handled incoming outgoing correspondence including mail email faxes screened telephone calls inquiries directed appropriate devised maintained office systems efficiently deal paper flow typed documents updated websites compiled information meetings ​ education bachelor science applied studiesonline c u dominguez hills csudh city state usa candidate graduation december 2016 coursework marketing public relations coursework organization leadership coursework organizational behavior coursework public policy coursework public relations coursework communications english journalism coursework dean list 39 gpa legal studies 2014 pasadena city college city state usa american bar association approved certification coursework legal terminology coursework courts political science legal system software training coursework probate criminology coursework immigration business law coursework family law civil code procedures california real estate salesperson license real estate 2005 real estate trainers city state usa skills adobe acrobat microsoft office outlook client employee management excellent customer service skills client relations privileges fiduciary understanding budgeting financial planning,BUSINESS-DEVELOPMENT
construction laborer professional summary reliable construction worker offering expertise gained 7 year career diverse labor roles versed completing physicallychallenging jobs working long hours types weather conditions familiar commercial construction history quickly learning new techniques equipment operation skills protective gear scaffold erection measurement calculation accuracy power tools debris removal teamoriented dependable blueprints schematics lifting 50 pounds preventive reparative maintenance forklift operation commercial construction safety compliance construction knowledge work history construction laborer 042019 062020 company name – city state erected removed temporary structures trench liners scaffolding meet team needs prepared cleaned surfaces rebuilding purposes removing damaged tiles bricks mortar gathered disposed work site debris remove safety hazards boost team productivity used radios hand signals coordinate communication equipment operators ground workers interpreted job site supervisors orders technical documentation complete accurate work interacted daily various project managers subcontractors municipal inspectors complete construction projects used required tools complete jobs including hammers saws squares levels fastening devices efficiently prepared job sites removing debris setting materials tools gathered waste trash job sites placement refuse containers keep job sites clean organized solar panel installer 082018 032019 company name – city state isolated addressed problems electrical environmental factors negatively impacting system operations elegantly skillfully connected system wiring components achieve aesthetic operational targets calibrated system settings arranged orientation maximum solar access optimal durability put place systems consistently surpassing code safety standards tested system wiring layouts grounds terminations finalize installations met exceeded customer preferences highquality solar photovoltaic installations matching designs parameters conducted visual inspections physical tests previously installed modules systems identify faults examined blueprints technical documentation customer facilities determine appropriate locations installations inventoried supplies materials installations repairs documented changes requested new inventory meet expected demand education high school diploma 042010 central high school city associate science construction management expected 062024 liberty university city state certifications first aidcpr certified skills protective gear scaffold erection measurement calculation accuracy power tools debris removal teamoriented dependable blueprints schematics lifting 50 pounds preventive reparative maintenance forklift operation commercial construction safety compliance construction knowledge work history construction laborer 042019 062020 company name – city state erected removed temporary structures trench liners scaffolding meet team needs prepared cleaned surfaces rebuilding purposes removing damaged tiles bricks mortar gathered disposed work site debris remove safety hazards boost team productivity used radios hand signals coordinate communication equipment operators ground workers interpreted job site supervisors orders technical documentation complete accurate work interacted daily various project managers subcontractors municipal inspectors complete construction projects used required tools complete jobs including hammers saws squares levels fastening devices efficiently prepared job sites removing debris setting materials tools gathered waste trash job sites placement refuse containers keep job sites clean organized solar panel installer 082018 032019 company name – city state isolated addressed problems electrical environmental factors negatively impacting system operations elegantly skillfully connected system wiring components achieve aesthetic operational targets calibrated system settings arranged orientation maximum solar access optimal durability put place systems consistently surpassing code safety standards tested system wiring layouts grounds terminations finalize installations met exceeded customer preferences highquality solar photovoltaic installations matching designs parameters conducted visual inspections physical tests previously installed modules systems identify faults examined blueprints technical documentation customer facilities determine appropriate locations installations inventoried supplies materials installations repairs documented changes requested new inventory meet expected demand,CONSTRUCTION
sales associategolf sales associate executive summary highenergy focused manager 26 years honorable military service posses wealth experience developed taking greater postilions responsibility restructuring policies improving upon organizational goals mentoring junior leaders providing direction personnel charge addition takingon managing new projects increased demand responsibility core qualifications 15 years experience field operations management us army various circumstances deployed iraq afghanistan various stateside duty stations mentored developed leadership skills iraqi afghan medical officers order help become selfsufficient daily missions developed staff various medical clinics order elevate staff performance developed put effect policies contributed obtaining low numbers complaints staff customers alike developed budgetary policies order reduce daily operating costs analyzed contracts approval recommendation possess12 years experience microsoft office windows mac including preparing managing spreadsheets presentations various types documents possess 12 years experience adobe acrobatreader preparing editing portable document format pdf enabled formatted documents converting microsoft word transport shipping biomedical materials course iaw 49 cfr 42 cfr 9cfr 21 cfr usps domestic international mail manuals professional experience sales associategolf sales associate april 2006 current company name city state provide customer service analyzing recommending proper equipment setup golf enthusiast provides support apparel footwear equal opportunity advisortrainer january 2011 january 2014 company name city state served principal advisor special staff personal staff commanding general ameddcs principal duties included presenting briefings sensitive issues providing recommendations providing briefings chief staff ameddcs supervised 65 subordinate equal opportunity leaders one equal opportunity advisor within 32nd medical brigade managed annual budget equal opportunity program consisted 45000 responsible 16 million dollars worth medical equipment 8 medical evacuation vehicles addition managing operational budget 20000 medical supplies equipment 20092011 possess two years one month experience military medical advisertrainer military transition team iraq afghanistan responsible planning coordinating training us coalition forces camp taji iraq wardak province sales associate january 2011 january 2012 company name city state four months experience sales associate bed bath beyond 4022 e 53rd st davenport ia 52807 provided customer support assisted customers selection products purchase additional duties included helping cashier high volume customer periods merchandising duties included packaging shipping merchandise stores assisted balancing closing registers end night manager january 2008 january 2010 company name city state one year experience military manager rock island arsenal health clinic rock island arsenal il managed daily operations health clinic primary supervisory duties 9 government civilian employees two contract employees responsible managing annual clinical budget 50000 used ordering office medical supplies official temporary duty travel training maintenance required licenses certifications clinic physicians medical staff responsible 38 million dollars worth equipment facilities addition recommending overseeing contracts services provided clinic regulated medical waste removal radiological equipment services oxygen delivery systems custodial services sales associate forklift driver january 2007 january 2007 company name city state one year nine months experience sales associate hechingers home improvement centers fayetteville nc provided customer support assisted customers selection products lawngarden hardwaretools departments additional duties included merchandising restocking inventory receiving inventorying truck shipments sending merchandise stores using forklift part time employment 1989 1991 cashier january 2006 january 2007 company name city state commercial retail six months experience cashier addition helping close registers evening bed bath beyond 11745 w ih10 san antonio tx 78230 additional duties included customer support providing information various products helping customers make decision purchases assisted balancing closing registers end night education select one human resources may 2011 defense equal opportunity institute city state usa alternative dispute resolution mediator course deomi patrick air force base bachelor business administration international business 2015 university incarnate word city state usa graduated 315 gpa deans list fall 2013 human resources 2012 university pennsylvania city state usa master resiliency trainers course level university pennsylvania affiliations national society leadership success certifications basic life support bls instructor cpr dod certified alternative dispute resolution mediator dod certified sexual assault advocate pk63433623 level emergency medical technician basic lic e1843597 languages fluent english spanish include reading writing speaking ability italian interests hobbies include team sports like ice hockey individual sports like golf cycling held racing license europe us triathlons scheduled start masters degree organizational development leadership august 2015 university incarnate word san antonio texas additional information awarded military outstanding volunteer service medal volunteer work performed uso san antonio texas volunteer work included serving head coach youth ice hockey team mentor phillis wheatley middle school san antonio public school system skills highly effective leader extreme situations well normal conditions posses ability place correct personnel appropriate skills project posses interpersonal skills required solve conflict within members organization posses 15 years multiunit operations experience personnel various circumstances,SALES
material logistics specialist career overview vacancy identification number vin 1192501 claims assistant intake specialist gs0507 10 years administration logistics specialist experience comprehensive knowledge handson experience aspects supply shippingreceiving customer service safety management specialized organizing supplies records accountabilityinventory forms skilled logistics automation systems data entry created presented administrative documents using microsoft power point excel word professional experience material logistics specialist april 2000 current american airlines phil simpson hanger 1 21st street p 9724253350 may contact dfw intl airport texas 75261 40 hrsw 48000yr duties responsible receiving requisitioning shipping warehousing storing dispersing recording parts equipment supplies experience inventory records keeping machinery equipment operations stores wide variety tools jigs fixtures equipment materials issues upon request authorized personnel upon receipt replacement items return issued items checks appropriate requisition form discrepancies operations counting items examining items visually manually defects wear corrects routine errors forms refers others supervisor bins items serviceable condition sorts nonserviceable items salvage scrap bins according condition makes minor repairs maintains inventory within established specifications serviceable condition following appropriate procedure exchange broken tool request repairs requisition additional supplies reports overdue items shortages supervisor equipment supply supervisor june 1999 april 2000 company name 33rd street p 9725740612 may contact dallas texas 75261 40 hrsw 50000yr duties responsible aspects airport catering functions include assisting selection professional development new management nonmanagement employees develop coordinate work schedules approximately one hundred 100 employee work groups directed work three duty managers monitors accuracy delivery scheduled flight meals fedex ground march 1998 june 1999 company name 4901 village creek road p 8175613050 may contact fort worth texas 76119 40 hrsw 55000yr duties responsible courteous efficient pickup delivery customer mail packages maintain friendly efficient reliable manner customers develop proper use handheld scanningpackage tracking devices ensured customer information entered fedex systems accurately manage react daytoday operational requirements professional timely manner establish goals achieve departmental results holding self others accountable results business administrator july 1978 september 1998 company name 55 hrsw 50000yr coordinated daily administrative activities directly supervised 10 15 clerical personnel trained evaluated job performance personnel assigned within department established work standards assigned scheduled workflow delegated work subordinate managers supervisors reviewed work completion conducted monthly individual group counseling session involuntary resistant clients provided client counseling evaluations upper management trained employees software programs word perfect microsoft word excel power point sabre system education training certificate achievement business administration ctu santa ana ca 0810 certificate achievement operations management ctu santa ana ca 5 2014 bachelor science business administration 3 2014 california coast university city state business administration high school diploma 1 1 lake providence high school city state personal information citizenship us veterans preference vra 30 skills administrative business administration clerical ca counseling client clients delivery forms inventory machinery materials excel exchange mail power point microsoft word monitors operations management personnel pick receiving recording repairs sabre scanning shipping supervisor warehousing word perfect workflow additional information citizenship us veterans preference vra 30 honors awards 0898 veterans preference awards expeditionary medal national defense service medal navy achievement medals information certify type 40 words per minute information within resume accurate,CHEF
group exercise fitness instructor background objective highly seasoned dedicated mentor distinguished reputation providing outstanding service community strong capacity develop quality programs provide supervised guidance program staff participants guarantee successful outcomes areas expertise planningcoordinating team leadership program development experience management community outreach budget development creative problem solving public relation critical thinking experience advertising excellent research skills accountability team building staff motivation staff training employee scheduling experience group exercise fitness instructor 032009 current company name city state instruct group exercise classes help strengthen tone body demonstrate correct way use exercise equipment administrator support assistant ii 092005 032006 company name city state verified information reported tax returns adheres applicable tax laws regulations maintained accurate filing system tax related documents updated tax returns made audit process transferred important documents appropriate department requested administrator support assistant ii 112003 042004 company name city state planned scheduled meetings conferences teleconferences travel answered directed inquiries maintained taxpayer confidentiality completed projects assigned staff nursery director 042001 122008 company name city state supervised nursery ministry staff developed reports ministry coordinator senior pastor recruited qualified experienced volunteers managed budget fiscal years 20012008 trained volunteer staff property meet demands nursery supervised monthly staff meetings ensured background checks performed volunteer​​ data entry operator 032009 current company name city state information processing reviewed corrected data deficiencies errors incompatibilities applied data program techniques procedures education computer information system business management alabama state university city state ​​ ​ bachelor science business management huntingdon college city state computer skills technologically savvy skilled major operation system application including ms office suite mobile computing email management community service premarital counselor 2014 current salvation army 2012 current board parent coordinator 20062008 forest avenue magnet schoolparent coordinator 2008 2009 2010 2011 montgomery ymca barracuda swim team 20072015 coach ymca girls volleyball 20112015 true divine baptist church community development program 20102012 true divine baptist church game time youth mentor program 20102013 true divine baptist church youth ministry 2005current true divine baptist church women ministry 2004current,FITNESS
staff accountant summary flexible accountant adapts seamlessly constantly evolving accounting processes technologies highlights 10 years practical accounting experience prior management experience full lifecycle implementation prior experience using ms excel jd edwards quickbooks ax rfms expert level experience company name january 2016 current staff accountant city state involvement monthend closing process prepare reconcile full cycle monthly financial statements selected entities including supporting schedules equity roll forward cash flows taxes budget variance reports management reports needed make necessary recurring correcting entries review financial projections versus actual results report variances support financial audits examinations assist preparation balance sheet reports summarize interpret current projected company financial position participate developing accounting controls risk management strategies resolve requests timely manner demonstrating high level commitment meeting requirements within provided guidelines prepare monthly reporting packages including analysis current actual results prior period actual results use internal external reporting company name february 2012 august 2015 accounting manager jde business analyst city state oversee entire receivable functions include job costing billing aging collections resolution billing discrepancies supervise manage workflow assigned staff approximately 12 employees ensure timely accurate preparation review accounting transactions reports provide analysis interpretation accounting issues ensure compliance gaap support decision making interface departmental leads branch managers solve problems cross departments oversee manage accounting miscellaneous functions include labor posting receiving auditing purchase orders accuracy pricing requirement compliance contractors develop implement policies procedures systems ensure efficient work flow clear expectations assigned staff forecast staffing needs manage schedules assigned staff interview selection administer disciplinary actions needed train new hires manage time requests run reports reconcile labor materials payments accounts review builder contracts sign lien releases notice owners act key facilitator erp selection implementation including limited consult upper management provide development support participate system upgrade assisting planning development testing continuously gain understanding business operations provide techniques enhance technical business processes design suggest innovative modifications application systems perform wide range activities associated application analysis design functions program review develop test data conduct testing debugging produce required results participate teams improveoptimize operations performance schedule conduct training staff software company name august 2011 january 2012 administrative accountant city state public accounting work quickbooks entering deposits making general journal entries closing entries entering monthly transactions reconciliations along creating work papers multiple clients put together monthly reports clients work microsoft office daily basis payroll experience fill tax forms applications company name september 2007 april 2008 executive assistant city state worked 20 25 hours per week sophomore usf worked quickbooks ap ar bank reconciliations deposits fishbowl picked mail po box took deposits bank filed customer vendor reports information creating new files necessary answered phones dealt directly customers vendors company name august 2006 september 2011 accounting assistant city state work 15 20 hours high school save college work quickbooks creating invoices deposits entering bills file customer vendor reports information creating new files necessary education university south florida december 2010 bachelor science accounting city state skills accounting ap auditing balance sheet bank reconciliations billing budget business operations business processes contracts clients decision making erp financial financial audits financial statements forms jd edwards job costing materials ms excel microsoft office monthend closing payroll policies pricing public accounting quickbooks receiving reporting risk management staffing supervisory,ACCOUNTANT
graphic designer experience graphic designer january 2014 january 2015 company name city state personal interest design rowena served one club officers fall 2014 spring 2015 graphic designer designs creates event posters club also clubs campus human resource manager intern january 2006 company name city state sales person january 2002 january 2004 company name city state education 2010 holy innocents high school singapore singapore journalism 2015 de anza college city state journalism additional information profile rowena dedicated aspiring fashion journalist hoping transfer de anza college rutgers university fall 2016 skills graphic designer posters,DESIGNER
client relations advocate career overview seeking challenging rewarding career customer service would utilize acquired knowledge training skills achieve career growth potential advancement dedicated customer service representative motivated maintain customer satisfaction contribute company success extensive experience includes performing needs assessments gathering appropriate documents assess efficiency analyzing processes procedures core strengths responsible bilingual englishspanish written spoken data entry microsoft word excel power point iux type 47 words per minute 10key calculator strong organizational skills telephone experience punctual hard worker good listener follows directions team player energetic work attitude accomplishments customer assistance worked company systems iux diligently completed assigned tasks working overtime needed customer service researched calmed rapidly resolved client conflicts prevent loss work experience october 2009 march 2015 company name city state client relations advocate answer telephones give information callers take messages transfer calls appropriate individuals create maintain enter information databases set manage paper electronic filing systems recording information updating paperwork maintaining documents attendance records correspondence material operate office equipment fax machines copiers phone systems arrange repairs equipment malfunctions greet visitors callers handle inquiries direct appropriate persons according needs maintain scheduling event calendars schedule confirm appointments clients customers supervisors conduct searches find needed information using sources internet operate telephone switchboard answer screen forward calls providing information taking messages scheduling appointments hear resolve complaints customers public schedule appointments maintain update appointment calendars april 2005 february 2011 company name city state respite care provider provide care mentally disturbed delinquent handicapped children operate inhouse daycare centers within businesses assist preparing food serving meals refreshments children help children homework school work read children teach simple painting drawing handicrafts songs organize store toys materials ensure order activity areas maintain safe play environment dress children change diapers observe monitor childrens play activities communicate childrens parents guardians daily activities behaviors related issues sanitize toys play equipment keep records individual children including daily observations information activities meals served medications administered care children institutional setting group homes nursery schools private businesses schools handicapped may 2000 october 2006 company name city state customer service direct coordinate activities businesses departments concerned production pricing sales distribution products manage staff preparing work schedules assigning specific duties establish implement departmental policies goals objectives procedures conferring board members organization officials staff members necessary determine goods services sold set prices credit terms based forecasts customer demand perform sales floor work greeting assisting customers stocking shelves taking inventory manage movement goods production facilities confer customers telephone person provide information products services take enter orders cancel accounts obtain details complaints keep records customer interactions transactions recording details inquiries complaints comments well actions taken check ensure appropriate changes made resolve customers problems resolve customers service billing complaints performing activities exchanging merchandise refunding money adjusting bills receive payment cash check credit cards vouchers automatic debits issue receipts refunds credits change due customers assist customers providing information resolving complaints count money cash drawers beginning shifts ensure amounts correct adequate change establish identify prices goods services admission tabulate bills using calculators cash registers optical price scanners greet customers entering establishments answer customers questions provide information procedures policies calculate total payments received time period reconcile total sales process merchandise returns exchanges monitor checkout stations ensure adequate cash available staffed appropriately assist duties areas store monitoring fitting rooms bagging carrying customers items maintain clean orderly checkout areas complete general cleaning duties mopping floors emptying trash cans sort count wrap currency coins supervise others provide onthejob training stock shelves mark prices shelves items bag box wrap giftwrap merchandise prepare packages shipment compute record totals transactions offer customers carryout service completion transactions educational background maric college city state us certificate medical coding billing medical coding billing certificate medical coding billing sep 2007 maric college san diego ca known kaplan college c crawford senior high school city state us high school diploma high school diploma jun 2000 c crawford senior high school san diego ca san diego job corps city state us certificate office business office business certificate office business jun 2002 job corps imperial beach ca south western college city state us child development south western college chula vista ca certifications medical coding billing certificate office business certificate high school diploma languages bilingual englishspanish written spoken skills greet telephone customer service cash credit sales vouchers optical payments training inventory pricing billing forecasts greeting sales floor stocking correspondence databases filing telephones painting client relations clients schedule appointments scheduling switchboard cashier accounting answering general office general office duties inventory records payroll process payroll purchase orders customer service data entry excel microsoft word punctual receptionist retail sales team player word coding medical coding,ADVOCATE
field based nurse chart reviewer healthcare informatics professional summary seventeen years nursing experience multiple different facilities hospitals diverse background nursing registered nurse registered nurse manager experience field based nurse chart reviewer healthcare informatics july 2010 current company name city state founder ceo director nursing business operations provide high quality nursing care individual corporate clients integrating evidencebased practices best nursing care group addresses several specialized areas best nursing practices services include electronic medical record implementation support workflow system analysis redesign behavioral nurse consultant services staffing nurse consultant services education nurse consultant services leadership nurse consultant services quality assurance nurse consultant services safety consultants healthcare advocate consultant services legal nurse consultant services servicing managed medicare contracts services include oversaw skilled nursing shortterm rehab unit clinical resource coordinator services provided residents oversaw supervisor level support staff nurses certified nursing assistants provided nursing contribution multidisciplinary team meetings family meetings assisted assessment process develop individual care plans patients ensuring information around aspects physical psychological social spiritual needs covered continually evaluated effectiveness care plansdressings medications ensured required changes carried communicated parties involved including patient services include developed oversaw mds schedule ensure mds assessments completed per federal regulations ensured members interdisciplinary team completing sections mds accurately per federal regulations completed necessary nonmedicare mds assessments initial admission assessments quarterly annual significant changes completed recertifications needed medicare recipients initialized comprehensive resident care plans accordance mds caa cat participated care planning meeting ensure resident care discussed caa assessments completed per federal regulations continually assessed resident mds submissions analyzed mds data case mix followed medicare pps mds processes per state federal guidelines performed submissions mds data cms utilizing facility computer system reported facility qa committed monthly regarding audits related mds process department health human services office secretary assistant secretary preparedness response national disaster medical system dmat ny6 intermittent employee rn special government employee sge syracuse ny 7201062014 deployable registered nurse completed trainings new york state federal national disaster medical system team could deployed emergent situations catastrophes team constant ready state sent needed government team onsite remote quality assurance chart reviews medicaid medicare projects hedfs cara hcc performance physician reviews quality assurance projects director nursing services fulltime april 2010 january 2011 company name city state admissions screener well employee health department ensured qualified employees contractors provided patient caresafety paraprofessional services accordance applicable law regulations accepted standards care well interim healthcare policies procedures ensured daily patient care client services well related office activities conducted accordance applicable law regulation ensured patient care safety paraprofessional services provided accordance acceptable standards care interim healthcare performance standards ensured interim healthcare policies procedures implemented consistently followed supervise 50 field staff oversaw 130 clients individually case managed 35 clients ranging j year age 102 years age performed functions maintaining corporate compliance also functioned safety supervisor patient staff safety needs accessed completed reports quality net quadra med cope analyzed identified trends adverseevent reportings performed root cause analysis held educational nursing inservices develop foster staff patient staff safety initiatives assistant director nursing july 2007 january 2008 company name city state adon 2nursing communities 7 north tbi unit behavioral care unit responsibilities included limited daytoday running communities staffing scheduling supervising monitoring staff floors responsible completion staffing exception reports payroll issues also maintaining attendance records completed disciplinary processes toward staff maintained monitored personnel nonpersonnel related costs floors oversaw clinical staff members provided services residents ensured programs provided training continuing education staff place developed reviewed policies procedures appropriate needs units close contact staff residents provide quality care monitored unit budgets floor level nurse administratorregistered nurseday charge nurseday nursing supervisororientereducatorpreceptor january 2004 july 2007 company name city state syracuse ny 1200472007 nurse administratorregistered nurseday charge nurseday nursing supervisororientereducatorpreceptor provided education bachelor science nursing 1999 syracuse university syracuse university bachelor science nursing 1999 master science teaching certificate nursing suny syracuse suny syracuse master science post masters teaching certificate completed nursing completed 46 credits professional affiliations membership american association managed care nurses medicaid provider identification number 03074935 national provider identification number1477790020 certifications rn registered nurse american association managed care nurses caa cat registered nurse manager registered nursemds coordinator skills registered nurse healthcare medicare clients quality assurance staffing business operations contracts operations system analysis workflow rn secretary assistant director infection control client services root cause analysis medicaid audits cms content management system federal regulations qa budgets payroll scheduling training managed care teaching,HEALTHCARE
media services coordinator summary lifelong san antonio resident dedicated technically skilled professional diverse background strong people skills team player highly organized excellent collaboration communication skills ability multitask adapt well change excellent resolving employer challenges innovative solutions systems process improvements proven increase efficiency customer satisfaction bottom line highlights proficient microsoft office applications quick books pro google toolsapps education type 70 wpm 10key touch accuracy html5 css basic php adobe creative cloud techsmith relay camtasia snagit web research skills web 20 tools videoweb conference skills mass deployment configuration ios device skills clear understanding project cost excellent customer service skills strong analytical collaboration communication written organizational multitasking skills accomplishments led development inventory control metric system decreased number issues electronic classroom developing metric system technology issues experience media services coordinator 012009 current company name city state responsible accounting financial functions ap ar pr glbank reconciliations monthend closing prepare financial reports track travel purchase departmental supplies upkeep office equipment assists director budget planning based asset tracking depreciation capital equipment responsible tracking number expense accounts construction projects supply expenses grants one time initiative budgets responsible reviewing processing contractor draws timely manner ensuring services supplies rendered purchaser av classroom technology equipment monitor troubleshoot av technology classroom issues tier ii level dispatch technicians needed responsible upkeep helpdesk ticketing systems assist director audio visual classroom technology designproject manager various special projects well provide technical support video conferences webinars various multimedia services assist management technology newly designed commissioned classrooms deploying tablet touch controls similar multimedia equipment serve lyndacom campus administrator prepares monthly statistical reports vp cito director coordinate av equipment delivery set ups tu community events visiting group events responsible hiring managing evening supervisor well student workers process payroll timely manner approve vacation sick leave coordinate staff schedules training lead social media journalist clt coordinate departmental tours new student faculty orientations responsible upkeep av inventory demonstration av equipment checkout upkeep 3d printer provide technical training support 3d printer credit manager billing coordinator 012006 012009 company name city state responsible accounts receivables month end closing duties responsible group billing accounts generating 300k revenue customized invoicing responsible credit card transactions handling disputes responsible aspects direct billing credit references collections city ledger accounts conduct monthly credit committee meetings prepare monthly writeoff report assist controller assistant controller developing implementing financialoffice policies work closely sales catering managers ensure client billing requests met responsible implementing managing new technology trouble shoot common accounting issues developer 011998 012006 company name city state office manager leasing manager office manager leasing manager property management firm responsible accounting financial functions ap ar pr glbank reconciliations monthend closing assistant project manager construction newly developed properties monitor jobsite procured material receiving warehousing functions ensuring materials purchased accordance project technical specifications manage subcontractor administration review execute contractor draws change orders oversee administrative systemsoperations office including interviewing hiring managing staff implementing managing new technology prepare review trusts power attorneys leases title commitments miscellaneous mortgage loan real estate legal documents monitor maintain employee personnel files including payroll maintain good customer relationship tenants coordinated property tours commercial residential properties first point contact handle tenant inquires complaints responsible rent rolls pay vacate notices lease renewals rent increase notices market rate analysis heavy calendar scheduling events meeting coordination travel arrangements owner education associate applied science digital media northwest vista college 2012present northwest vista college associate applied science concentration digital media presentations international programs presentation assist international students various skills payroll deposits obtaining social security card obtaining campus employment etc skills accounting reconciliations closing procedures ap ar bank reconciliations gl payroll project manager public relations property management scheduling travel arrangements budget correspondence billing credit credit card reconciliations change orders interviewing leasing office manager helpdesk ticketing system reporting inventory process payroll purchaser technical support training customer service excellent customer service skills highly organized microsoft office ms office quick books pro receptionist team player typing organized,DIGITAL-MEDIA
certified fitness trainer professional summary energetic knowledgeable fitness professional 10 years experience creating implementing fitness programs designed accommodate clients needs requirements results oriented fitness professional passion designing programs improve fitness increase stamina develop sense well well healthy lifestyle ability motivate inspire clients regardless fitness level experience encouraging make habits life changing core qualifications extensive experience developing high energy passion building wellness programming including group relationships members exercisepersonal training weight loss issa personal trainer certification classes youth fitness specialist fitness nutrition handson experience providing exercise cpr aed certified prescription post cardiac rehab ymca healthy back instructor physical therapy patients strong leadership skills fitness operations accomplishments launched unique 8m ymcahospital collaboration ground floor developed north carolinas first xrkade interactive fitness zone leading national recognition doubled sales within first 60 days led efforts increase membership 1500 2700 80 closing percentage leading club 3 consecutive months collaborated asu hepels department seek 1m federal funding fight obesity designed ymca corporate wellness challenge securing sponsorshipparticipation 10 major companies experience certified fitness trainer july 2013 october 2015 company name city state lead manage department operations deliver exceptional customer experience friendly available customer focused excited team member provide technical support based indepth product knowledge associates customers exercisefitness merchandise drive sales community involvement building relationships health organizations hospitals consistently promote company programs including warranty sales scorecard private label credit card etc personal trainer lead fitness consultant november 2014 september 2015 company name city state built clientèle base providing customized fitness programs including proper nutrition cardiovascular exercise resistance training help members achieve fitness goals promoted sold memberships potential members generated sales leads walkins tis promotions conducted appointments members including assessments nutritional counseling instruction proper form exercises consult members define needs formulate appropriate solutions achieve desired fitness goals determined members current physical status based personal health physical history designed individual exercise program consistent members personal fitness exercise goals fitness manager personal training sales manager september 2011 june 2013 company name city state oversaw daytoday operations doubling sales within first 60 days staff trainingcoaching superior member service relations well high standards facility maintenance cleanliness hired trained supervised group exercise personal training membership sales team provided oneonone personal training session new members generated interest promoted sales personal training program created goal specific exercise plans short long term member goals worked get customers club constantly expand number members fitness consultant january 2011 september 2011 company name city state provided exceptional customer service 24hour judgment free 6000 member fitness facility responsible membership sales tours phone inquiries facility cleanliness management well communicating policies positive manner worked independently utilizing strong judgment decision making skills providing encouragement motivation members creativity flexibility put test position worked single handedly manning operation night health wellness director may 2007 march 2010 company name city state delivered exceptional member service programs 1300 households hired trained supervised group exercise personal training wellness membership team members developed 800000 budget well creating marketing plan promotional materials designed delivered maintenance programs cardiac rehab physical therapy graduates provided fitness assessments health risk appraisal oneonone personal training developed positive attitude weight loss program significantly overweight participants implemented delivered ymca healthy back program established membership retention recruitment best practices partnered asu study physical exertion levels xrkade vstraditional activity among elementary students created promoted total health program offering nutrition wellness collaboration area health care providers education bachelor science degree recreation management marketing appalachian state university city state recreation management marketing skills budget coaching counseling creativity credit customer service decision making staff training facility maintenance instruction marketing plan physical therapy policies promotional materials recruitment sales technical support phone,FITNESS
business development leader summary business development manager experienced leader 7 years experience working sales marketing business development specialization identifying developing maintaining new strategic business partnerships propelled small chemical trading firm flourishing manufacturer national distributor global manufacturers soletrading partner highly motivated tough negotiator excellent verbal written skills expertise engaging decision making devising winning sales strategies solutions innovative adaptable analytical actionoriented flexible working suppliers customers dynamic international markets developed soleselling agencies 4 different manufacturers 3 different countries encompassing 6 different products experienced working collaboratively crossfunctional teams technical legal finance sales marketing bringing creativity complex problemsolving skills entrepreneurial drive unceasing spirit endeavors skills strong business acumen managing cross functional teams motivational management style sales pricing strategies customerfocused sales leader new product market development strategic sourcing hedging datadriven decision making demand prediction supply chain resource management cost control profit maximization project planning development business forecasting strategy ms office suite adobe photoshop macromedia flash dreamweaver programming skills html c c experience business development leader partner director feb 2010 nov 2017 company name city spearheaded companywide marketing campaigns introducing new products boosted sales 67 1 year increased gross profit 135 net profit 133 editda 100 less 7 years ensured longterm profitability researching renegotiating vendor customer contracts identified eliminated loss making products promoted profitable ones singlehandedly developed large customer base new product range increasing sales zero base 2 million 4 years demonstrated strong leadership recruiting training managing 20 employees across different locations multiple departments managed accounts 300 customers directly retaining almost till date strategically sourced products negotiated long term contracts consistently beating aggressive competition reverse auctions win business major manufacturer gained market share post recession years 2008 2009 segmenting customer base servicing new specialized niches developed implemented employee welfare policies company policies ethical way conducting business assisted preparing balance sheets filing multiple tax returns including income tax excise duty service tax value added tax goods service tax worked closely auditors set budgets expenses negotiating secured unsecured credit lines banks teaching assistant aug 2007 dec 2009 company name graduate teaching assistant worked two half year graduate teaching assistant teaching organic chemistry laboratory undergraduates trained 250 students basic semiadvanced theoretical laboratory skills organic chemistry responsibilities presented lectures class 100150 students conducted multiple oneonone student review sessions responsible making presentations teaching course material teaching lab skills grading assignments final exams education training masters science organic chemistry may 2010 organic chemistry research thesis option virginia tech bachelor technology dyes intermediates institute chemical technology may 2007 dyes intermediates institute chemical technology research publication pdcatalyzed amination tetrahedron letters 2011 52 916 research project mild convenient ways prepare nalkyl tacrines june 2008 may 2010 may 2007 skills dreamweaver adobe photoshop balance sheets basic budgets c c chemistry contracts cost control credit clients decision making delivery filing macromedia flash forecasting functional gross profit html leadership leadership skills letters logistics managing manufacturing processes marketing market market development ms office suite win 2000 negotiating negotiator policies presentations pricing strategies profit programming project planning development publication quality quality assurance recruiting researching research sales selfstarter strategy strategicsourcing supply chain tax tax returns teaching,BUSINESS-DEVELOPMENT
license contractor summary detailoriented specializing residential commercial construction sales professional development experience 30 years expertise facets construction industry verifiable track record successful completion multimillion dollar projects consist high rises located las vegas chicago downtown areas coordinating trades developing partnerships building positive rapport architects engineers local officials vendors clients maintaining costs well verse contract negotiation project budget impending designs issues document preparation building code regulations material procurement site management certification occupancy areas expertise include leadership team building quality control management permits building codes workplace safety compliance construction planning scheduling organization time management critical path project management vendor materials management budget analysis estimating job cost highlights knowledge experience working paint experience various hand power tools heavy equipment skid steer loader megroller forklift experience working highrises deep tunnel bridges roofs porchesconcretewood drywall trim work windows cabinets hardwood floors ceramic vinyl acoustical ceilings traintracks houses foundations docks watermains sidewalk plumbing hvac electrical software ms office proficient concrete estimation superb management skills project budgeting cost control experience license contractor january 2011 february 2016 company name city state led planning budgeting direction construction projects managed projects painters carpenters labors electricians plumbers hvac installers responsible runoff ordering materials managed time payroll 20 plus employees analyze interpret blueprints projects insure quality work qualified competitive subcontractor bids prior execution contracts carefully coordinated plans specs using marketing programming standards facilitated processing rfis submittals samples among general contractors consultants managed rights way easement dedication processes educated general contractor personnel quality standards throughout construction process managed team 20 onsite general contractors 5 years obtained notices completion compliance certifications construction administration consultants reviewed investigated proposed change order requests pcor stayed consistent project schedules plans ffe installations submitted project closeout documents accordance contractassigned projects tasks employees based competencies specialties followed competent execution project plans providing proper tools equipment construction personnel performed construction site preinspections coordinated postconstruction audits monitored safety construction activities making onsite personnel safety top priority foreman january 2008 january 2011 company name city state interface various contractors owners regulatory advocates determine appropriate project handling managed 25 plus employees experience understanding internal business strategies develop working knowledge industry practices analyze interpret new mp related guidelines inquires led managed resolution issues project construction commissioning phases acted liaison company safety representatives promote awareness understanding safety protocols proficiently used incident issues tracking iit system document onsite issues properly maintained onsite equipment vehicles foreman january 2004 january 2008 company name city state work surveyors engineers site layout placed orders projects maintain stock levels managed 35 plus employees prepare maintain reports regarding day day operations ability build strong working relationship internally external assisted project manager bidding new jobs projects managed team 35 onsite general contractors assigned projects tasks employees based competencies specialties accurately provided status information project progress project management carpenter foreman january 1987 january 2004 company name city state work surveyors managed safety environment blueprint reading maintain stock level effectively managed diverse crew 35 time payroll education engineer chicago state university city state usa high school diploma leesville hs city state skills 30 years construction industry fast learner committed team player strong consistently meeting exceeding business performance goals ability work independently osha certified,CONSTRUCTION
jewelry consultant summary see resume required experience education training seek candidate addition military spouse vast understanding government regulations policies procedures competent managing organizations financial resources feel would excellent addition company would like thank considering application excited prospect working team available meet earliest convenience discuss position resume welcome contact excellent customer service administration organization communications skills ability multitask meet deadlines work independently team highlights microsoft office suiteability accurately type 40 wpm experienced volunteer providing animal care local shelters bathed groomed temperament tested animals adoptability experience jewelry consultant september 2014 january 2015 company name city state greeted provided frontline customer service patrons assisted product selection provided information made recommendations determined customer needs prepared proposalsproducts complete sales marketed services bundled packages met andor exceeded corporate sales assembled displays arranged merchandiseaccessories shown sketches maintained clean orderly areas displays performed securitylost prevention procedures accordance corporate policies examined merchandise ensured pricingdisplay accuracy product functionality receptionist data entry clerk september 2012 march 2014 company name city state provided administrative support internal external customers answered phones took messages provided information directed individualscalls staff members prioritizedscheduled daily work operations effectively managed time resources handled personal data andor records ensured integrity customer account information sustained compliance confidentiality privacy act standards completely accurately documented forms records accordance policies maintained contact clients confirmed delivery goods effectively resolved customer concerns lowest managerial level conducted inventories ensured asset balance accountability labeled inventory ensured appropriate stock levels maintained meet customer demand operated variety office automation equipment include multiline phone system scanner copiers facsimiles shredder child care provider july 2011 january 2013 company name city state provided direct care children ages birth age five family care setting planned conducted effective child development programs meet physical social emotional intellectual needs individual children coordinated ageappropriate playlearning activities aimed fostering development used appropriate child guidance care giving techniques detected early signs distress redirected behaviors led interacted children song games finger play activities helped children develop selfhelp skills serving food zipping jackets tying shoes hand washing prepared snacks meals using safe food handling procedures dietary guidelines maintained accountability safety children times certified pediatric infant adult cpr ensured proper maintenance sanitation classroom toys equipment experienced working variety personalities ability levels skilled adjusting responses suit individual needs taught children redirect negative behavior feelings identification compromise communication education diploma general studies 2012 byron p steele ii high school city state general studies interests otero county animal control shelter volunteer alamogordo nm 2014 2015 schertz animal shelter volunteer cibolo tx 2006 2014 future farmers america membervolunteer cibolo tx 2009 2012 thespian club member cibolo tx 2008 2011 skills administrative support balance cpr clients customer service delivery forms inventory managerial microsoft office suite office automation phone system copiers policies pricing proposals safety sales scanner phones type 40 wpm additional information community involvement otero county animal control shelter volunteer alamogordo nm 2014 2015 schertz animal shelter volunteer cibolo tx 2006 2014 future farmers america membervolunteer cibolo tx 2009 2012 thespian club member cibolo tx 2008 2011,CONSULTANT
construction site manager site execution coordinator summary registered professional engineer extensive experience global project construction management team player adept building relationships communicating multinational project personnel contractors management stakeholders resourceful problem solver capable making sound decisions pressure selfstarter skilled guiding challenging highworkload projects inception turnoversafely schedule within budgetdespite limited resources proficient microsoft office adobe pro expertise encompasses bid specification preparation contract negotiations profit loss responsibility budget administrationdevelopment expense control management leader worksite safety team building mentoring workflow planning facility management maintenance civil environmental structural engineering refinery water wastewater pipelines management change moc knowledge various codesstandards api astm aisc dot cfr 192 195 psm engineering refining offshoreinland water projects project scope development management process hazard analyses pha leaderparticipant pipeline hot tap stopple skills project management construction management team building cost schedule control bid specification preparation contract negotiations profit loss responsibility budget administrationdevelopment expense control management engineering refining offshoreinland water projects interpersonal communication skills excellent written verbal skills excellent communication skills leader worksite safety team building mentoring workflow planning facility management maintenance civil environmental structural engineering refinery water wastewater pipelines management change moc knowledge various codesstandards api astm aisc dot cfr 192 195 psm project scope development management process hazard analyses pha leaderparticipant pipeline hot tap stopple accomplishments uspcilaidlaw environmental services cut annual maintenancerepairreplacement costs 750k process improvements contract negotiations phillips petroleum company saved 2m landfill engineering construction hazardousnonhazardous saved 1m liner installations cut annual refinery road paving costs 500k completed construction 199foot flare tower three months early managed five design three fabrication yards jacking 500 experience 032005 072016 construction site manager site execution coordinator company name city state held responsibility flare relief modifications farm largest brownfield offshore project company history 1b initiative involved installing ten flare booms making major platform piping modifications oversaw design field works angola assisted defining management change moc terms well developing negotiating contracts directed large international workforce comprising 350 contractors angolan company employees provided onshore offshore construction 14 offshore platforms 24inch pipeline boosted production almost one million barrels oil meeting corporate world health organization objective reduce flaring achieved 87 million safe manhours without day away work dafw recordsetting total recordable incident rate trir 018 planned executed multiple platform shutins ahead schedule lower predicted production loss volumes completed project 100k budget within corporate milestones delivering cost savings 250m demonstrated consistent ability lead functional departments matrix organization manage multiple priorities deadlines communicate effectively levels organization provided construction input pipelines subsea wellhead flow lines new 8b rosebank floating production storage offloading fpso vessel operated worlds worst climate conditions north atlantic interacted daily 100 operations marine safety contractor design team members korea us prepared bid packages contract documents led construction quality assurancequality control qaqc systems completion teams staff eight negotiated contracts three korean shipyards ensured deliverables met contract specifications time within established budget served select fourperson team secretly negotiated 2b singlesource international contract delivered estimated savings 750m company directed aspects operations including business safety engineering planning budgeting site fabrication qaqc five modules totaling 25b mafumeira sul project south korea oversaw review approval marine plans execution plans risk management plans rmps hazids process safety management psm process safety risk assessments psrs directed total workforce 3000 including 145 company office personnel drove efforts minimize production loss costs downtime well heighten safety awareness met project milestones loadout modules part motivating shipyard hire additional staff 032001 032005 senior project manager company name city state organized led newly established project management group pointone assisted sales securing new projects negotiated contracts company clients outlining group duties saved large client 1m design construction new shutdown valves piping developed successful proposal 200m us government contract repair pipelines postwar iraq drafted proposal preliminary design led project complete 90inch water main reroute chicagoohare airport preventing longterm water disruption five cities guided group deliver 2m revenue annually within two years startup project construction management consultant company name city state spearheaded engineering construction projects clients throughout oklahoma louisiana including mobil continental carbon envirotech phillips petroleum ensured fabrication construction compliance engineering drawings standards specifications quality assurance guidelines provided engineering construction thermal oxidizers plant water pipeline averted legal community issues leveraging rightofway row expertise advising company lay new pipeline proposed routing improved productivity fourtank weldout modifying work crew organization methods prepared budget presentation client led new water line elevated tanks developed bid package contract longterm maintenance five elevated water tanks led construction several small inland water projects new production barge offshore platform modifications extending twomonth contract four years commended clients completing projects budget time 072016 current consulting project construction manager company name city state provide various clients project construction management services required education training master science civil engineering university missouri civil engineering bachelor science civil engineering university arkansas civil engineering transportation worker identification credential twic transportation security administration tsaunited states coast guard uscg global entry card united states customs border protection capital stewardship organizational capabilities csoc supreme certified chevron corp pmipmp developed operational excellence oe certified activities honors professional engineering licenses arkansas missouri kansas texas oklahoma illinois massachusetts arkansas ncees industry affiliations american society civil engineers asce concrete reinforcing steel institute crsi hold twic certificate skills budgeting budget contracts negotiating contracts client clients design construction functional government korean legal office works oil organizational personnel project management proposal quality assurance qa quality control risk management routing safety sales transportation weld,CONSTRUCTION
interim membership director professional profile highly responsible dedicated professional proven record success member engagement experience excellent manager large groups small teams works well groups volunteers time able multitask effectively handle evolving job priorities superior organizational leadership interpersonal skills successful hiring retaining highly motivated member oriented employees qualifications human resources experience relationship builder skilled motivator highly dependable microsoft word excel outlook proficient oranized trustworthy team player volunteer works well pressure energetic personality relevant experience process improvement updated created new departmental procedures assessed organizational training needs experience company name city state interim membership director 022016 current oversee welcome desk sales team work collaborate municipal services assistant city morgan hill work collaborate director member engagement ymca mentor develop welcome desk staff rebuild establish trust support welcome desk staff ​track tours given tours closed assess apply financial aid members interact engage members ​ company name city state health wellness director 052015 current oversee 65 direct reports day day operations fitness center group fitness program actively participate cochair health wellness cabinet 11 branches silicon valley ymca association prepare weekly sub schedule quarterly schedule changes group fitness track maintain wellness coaches group fitness instructors personal trainers hours adp oversee health wellness coordinator job duties mentor develop health wellness coodinator develop grow fitness staff successfully preparing tracking goals provide training leadership opportunities oversee fitness department budget research purchase expenses maintenance fitness center equipment manage expense reports coordinate execute programs projects assigned aed conduct phone screening interview candidates wellness coach group fitness personal training positions conduct auditions wellness coach group fitness personal training candidates successfully participate support staff campaigner volunteer fitness staff exempt staff 2012present volunteer assist ymca annual giving campaign 2012present work collaborate leadership team regarding seer survey deepen member satisfaction connections collaborate lead support leadership staff well front line staff strengthen partnership city morgan hill ymca created developed crc staff inservice agenda leadership team members 2012present coordinate execute special community fitness events youth triathlon get fit coordinate execute member engagement programs indoor triathlon el toro challenge trx 4040 challenge march madness developed working relationship city morgan hill ymca maintenance teams ensure quick timely response issues arise fitness center group fitness studio equipment fitness floor group fitness studio company name city state health wellness coordinator 102012 052015 oversee 17 direct reports day day operations fitness center prepare monthly calendar scheduling wellness coaches shifts monthly calendar scheduling wellness appointments members track maintain coaches hours adp track wellness coaches end shift reports member engagement wellness appointment percentages wellness coaches fitlinxx triggers develop grow wellness coaches successfully preparing tracking goals wellness coach provide training leadership wellness coach work closely health wellness director fitness department budget research purchase minor expenses maintenance fitness center manage expense reports created implemented crc youth calendar oversee mini youth fitness activities coordinate execute programs projects assigned conduct phone screening interview candidates wellness coach positions conduct auditions zumba ujamm candidates group fitness successfully participate staff campaign liaison group fitness staff exempt staff past 3 years volunteer assist ymca annual giving campaign past 3 years work collaborate leadership team regarding seer survey deepen member satisfaction connections created developed crc staff inservice agenda leadership team members past 2 years coordinate execute special community fitness events youth triathlon get fit coordinate execute member engagement programs indoor triathlon el toro challenge trx 4040 challenge march madness actively participate health wellness cabinet 11 branches association developed working relationship danny fred ensure quick timely response issues arise fitness center equipment fitness floor work assist health wellness director group exercise tasks needed sub list group fitness class schedule auditions communication instructors company name city state group fitness instructor 102010 current cultivate positive relationships participants interacting group fitness classes explain use exercise equipment participants prioritizing safety times greet members professional friendly manner develop safe effective exercise programs members assess individual progress suggested appropriate changes immediately report damaged broken equipment teach variety group exercise classes including kick boxing turbo kick pilates body pump trxrip step boot camp zumba zumba kids zumba gold explain exercise modifications participants history injury company name city state manager 042001 072010 performed scheduling staff prepared executed payroll commission staff prepared tracked inventory sales merchandise provide training leadership staff prepared executed cash checks credits paid deposit researched purchased equipment parts conducted phone screenings interviews new hires acted liaison employees ceo prepared conducted staff meetings worked city nampa chamber commerce events education bachelor arts liberal arts 2003 northwest nazrene university city state liberal arts credentials cpr first aid aed ymca diabetes prevention program ymca child abuse prevention fitlinxx various group fitness certifications ​,FITNESS
general manager summary highenergy manager successful building motivating dynamic teams cultivates company culture staff members feel comfortable voicing questions concerns well contributing new ideas drive company growth riven cut company costs boost company revenue innovative management techniques organized diligent excellent written oral interpersonal communication skills highlights microsoft suite experience general manager may 2017 current company name city state develop comprehensive standard facility operations manual including written policies procedures facility services develop monthly yearly management report outlining key facility statistics summary daily operations also report current future concerns client submit paperwork financial reporting including payroll maintain monthly inventory supplies equipment products write articles press releases facility recruit key personnel spa food beverage fitness sales maintenance aquatics operations applicable ensures staff fully knowledgeable use benefits services products programs activities conducting regularly scheduled staff meetings training workshops conduct ongoing trainingeducational programs department holds team meetings regular schedule assess employees progress continually coach employees positive reinforcement disciplines necessary fairly consistently participate annual performance evaluations necessary assists termination process direct oversee facility operations ensure achievement sales retention goals business objectives facility profitability attend management functions meetings associated client develop annual strategic plan highlighting targeted operational marketing programming customer service financial objectives recommend develop marketing strategies include planningcoordinating promotions facility activities effective advertising develop implement systematic membership programs target new members general memberships infrequent users regional general manager national sales manager jan 2017 apr 2017 company name city state direct coordinate daily operations two clubs primarily responsible driving sales serviceand operational financial performance clubs serve leader driving sales culture processes performance throughout company train develop sales team consistently achieve exceed budgeted membership sales goals drive financial results strategic planning optimizing associate performance managing expenses increasing revenue streamlining processes establishing standards increase operational excellence improved member satisfaction review analyze relevant data make sound business decisions ensure operations executed according company values objectives work vp operations central services prepare annual budgets regular variance statements annual audits general manager may 2014 dec 2016 company name city state performed roles general sales operations managers managed 70 total health club employees including sales team four operations team 15 hired trained coached sales team including creating implementing sales team training development programs lead sales calls team members establish sales customer retention goals built relationships new existing members resolved club member concerns managed maintenance staff including creating staff schedules ordered supplies maintenance staff member amenities reduced annual spending payroll supplies created culture accountability trust fitness service director jan 2014 may 2014 company name city state price presented new members regarding personal training packages paired new clients personal trainers consistently exceeded monthly goals insurance agent jun 2013 dec 2013 company name city state provided service clients changing insurance needs selling health dental accident travel limited indemnity insurance discussed insurance plans 75 new existing clients weekly developed base longterm sources clients using referrals occupational specialinterest groups compile lists prospects exceeded sales goals month frequently closing month top salesman sales director sep 2009 oct 2012 company name city state responsible setting meeting quotas per sales manager salary commission quota agreement compile publish maintain sales records including incoming outgoing calls number tours referrals referral attempts commissions payroll closing percentages bonus records ensure sales department meets monthly sales goals train coach manage membership staff including following proper fitness formula procedures hiring disciplining firing hold weekly oneonone meetings member sales team order offer guidance track progress well chair weekly sales team meetings set carry standards communication sales staff club areas build maintain strong trusting relationships new existing members efforts generate additional leads serve integral member ideagenerating sessions goal developing innovative strategies reach potential new members awarded top sales director 2009 2010 2011 sales associate apr 2006 aug 2009 company name city state responsible reaching monthly sales goals set forth sales director duties included touring pricing potential new members well performing weekly followup phone calls emails required strong organizational skills often managing hundreds leads given time awarded top sales manager 2006 2007 2008 customer service manager mar 2005 mar 2006 company name city state responsible managing customer service operations staff duties included hiring training terminating employees well carrying disciplinary action responsible member support satisfaction well member retention duties included organizing executing member activities addition handling member complaints general manager jul 1998 dec 2004 company name city state maintained power shack fitness facilities managed department managers created annual budgets ensured companys financial success companys 20year history power shack fitness achieved best years financially 2002 2003 2004 ​ education bachelor science sports leisure studies ohio state university skills outstanding leadership problem solving motivation dependable interpersonal skills communication,FITNESS
finance manager summary efficient dedicated hardworking financial manager skilled consistently meeting strict deadlines paying high attention detail effectiveness reporting senior management extensive experience budgeting forecasting strategic planning analysis experience company name march 2003 current finance manager city state serving business financial advisor portfolio ten trade show teams working closely senior management industry vice presidents sales directors well operations registration marketing conference departments prepare detailed show budgets monthly financial forecasts strategic plan projections financial analysis pls ten trade shows manage tasks effectively complete timely basis within strict deadlines analyze show revenue expenses versus budgetforecast provide analysis variances review general ledger accounts prepare journal entries support schedules needed discuss findings show management perform due diligence potential business acquisitions prepare present financial models senior management assist show management decisions relating exhibit space advertising media product pricing well customer package creation pricing review approve purchase orders vendor invoices expense reports relating shows ensure documents accordance company policies monitor sales marketing results established milestones expense commitments relating new show launches review key business contracts related events provide guidance information financial nonfinancial matters event teams manage onsite trade show financial needs includes establishing banking requirements preparing reconciling financial documents onsite training supervising cashiers temporary help show partner maintain professional relationships key association business partners within trade show events created implemented financial reports detail customer packages sold show teams reports mainly used finance sales operations teams redesigned streamlined show set process used finance accounting sales departments monitor accounts receivable assist collections sales determining collectability collaborate reed exhibitions france cross border events held us provide financial support events assist onsite event needs assist interviewing process new team members well help train new staff accountants finance managers within department streamlined automated interim yearend audit process finance accounting departments made effecient auditors review reconciliations financials company name june 2000 june 2001 portfolio administrator city state managed tracked ensured integrity financial data 70 portfolio companies communicated interfaced ceo cfo coo portfolio companies discussed quarterly financial updates stock splits fundraising cash flow project manager companys quarterly meetings entailed maintenance updating information financial performance business status portfolio companies analyzed financial statements created reports management used formulate future investment strategies primary liaison levels management portfolio companies private equity division bowman capital company name october 1998 june 2000 staff accountant city state prepared monthly quarterly yearly financial statements consolidation process included balance sheet profit loss statement cash flow statement assisted streamlining automating consolidation reporting process using peoplesoft system performed monthly financial statement analysis account reconciliations developed presented conclusions management assisted investor relations providing financial information support sales press releases company name october 1996 october 1998 advanced staff auditor city state performed financial statement audits hightech food beverage financial services health care manufacturing telecommunication clients identified accounting issues utilized technical knowledge research skills analytical abilities determine proper accounting treatment ensure compliance gaap analyzed internal control procedures determine audit risk assist clients strengthening control procedures provided suggestion management improving internal operations used strong organizational skills detailed documentation computer proficiency record procedures results conclusions testwork education university massachusetts amherst 1996 bba accounting graduated cum laude overall gpa 33 skills financial statement analysis budgeting forecasting strategic planning financial modeling strong communication interpersonal organizational skills computer skills following areas microsoft access excel microsoft office microsoft outlook powerpoint microsoft word onyx peoplesoft citrix,FINANCE
designation hr assistant professional summary human resources coordination management professional offering strong background employee training development new hire orientations employee relationsa committed hr professional around 35 years qualitative experience hrdadministration including recruitment selection performance management system mis hris employee master training development hr iso documentation core qualifications new employee orientations maintains confidentiality human resources audits hrms hr policies procedures expertise staff training development ms word ms excel ms power point experience designation hr assistant mar 2008 jun 2010 company name city state recruitment sourcing short listing resumes job portals jobs postings internal data bank based recruitment specifications needs given sending screened profiles indenter obtain shortlisted profiles indenter coordinate interviews preliminary screening candidates junior middle level preparing issuing offer letters selected candidates boarding process induction programme new joinees completing joining formalities preparing appointment letter salary break performance management system assisted design development performance appraisal forms setting new appraisal system assisted indentifying designing competency framework assisted conducting pms awareness workshops employees across group guide employees fillin performance appraisal forms clarifying doubts assisting executive staff designing kras interact functional heads ensure receipt appraisal forms within time frame increments grading percentage accountable mis hris employee master making consolidated list additions separations transfers inout regularized departmentprocess compilation preparation generation reports different formats preparation employee attrition rate details business cadre function wise reasons separation employees training development identification training needs based performance appraisal planning training programs preparation training calendar preparing training budget identifying internal external trainers arranging internal external training employees archival training material maintaining training records evaluating effectiveness training keeping track trainings provided new joinees ojt leave attendance collection attendance particulars list joinees separations confirmations regularization transfers employees preparing pay sheet obtain details employees salary advances tds deductions recoveries accounts department making entries necessary changes pay sheet generate payroll prepare pay sheet sent accounts department processing salary payments prepare individual bank advices showing salary amounts deposited individual employee accounts updating leave balance employees per attendance reports hris tested uploaded running live data greytip software since testing go live additional responsibilities maintaining personal files employee per iso audit requirement updating iso hr dash board handling employee grievances solely responsible documentation hr team certification iso 90012000 exit interviews formalities drafted departmentspecific employee announcements management trainee qa aug 2007 dec 2007 company name city state involved quality process various projects according iso 90012000 standards monitoring fortnight reports quality objectives projects assigned qms induction new joinees arrange kick meeting projects informing project leads statutory compliance documents took training software development life cycle hr coordinator nov 2006 apr 2007 company name city state screening profiles using various job portals shortlisting candidates per requirement coordinating recruitment head time walkins conducting telephonic interviews scheduling next levels interviews preparing offer letters appointment letters new joinees completing joining formalities sending training schedule respective department head joinee induction hr policies introducing employee departments creating friendly environment new joinee work responsible maintain hard soft copy employees records worked employees management address staff members concerns managing hr administrative issues related personal files employment contracts work confirmations notification letters managing exit formalities conducting exit interviews administered performance appraisals skills hris iso recruitment performance appraisal training development leave attendanceentry exit education mba human resource 2005 bankatlal bhadruka collage city state india bcom commerce 2003 ptravishanker shukla uiversity city state india languages english advanced fluent hindi advanced fluent telugu advanced fluent bengali conversational spanish conersational personal information dob september 28th 1982 nationality indian marital status married visa status ead,HR
site engineering career overview 10 years total information technology experience locally internationally major information technology energy companies experience report nonconforming parts materials drawings supervisor assembly mechanical experience resolve assembly problems troubleshoot malfunctions defects final assembly report problems supervisor obtain assistance build defectfree servers unit subassembly complete required inprocess inspection repair defects found complete final inspection documentation test equipment insure highest quality delivery end user follow procedures processes provided engineering accordance assembly unit document quality information required support quality process experience identify defects found documented corrected prior delivery unit experience build quality products without exception experience dailyweekly production schedule determined scheduler deep ability improvise needed profound ability work basic math algebra proven ability define problems collects data establish facts draw valid conclusions excellent attention detail uncommon ability complete essential duties responsibilities efficient timely manner great positive attitude management coworkers remarkable ability work stress effective communication interpersonal skills strong ability work independently co workers management directed orderly flexible cooperative immense ability follow instructions profound ability comply required working hours time dependable technical skills manufacturing quality controls instrumentation equipment maintenance manufacturing experience mechanical inspection tools problem solving judgment job knowledge microsoft office word excel outlook power point inventory control data entry assembler hard worker team key player like work challenge high ability training mass storage methods high leader ship skills ability work team environment ability fix complex issues hdd cages nodes ability build upg 3par racks ability work overtime weekends holidays build different unites ms3parsuperdom ability develop skills ability coordinate test build team qualifications hp proliant blade servers bl bl 460 bl 465c bl 490c hp proliant tower servers ml ml 310 g5 ml 330 g6 ml 350 g6 ml 370 g6 hp proliant rack servers dl dl 120g6 dl 160g6 dl 165 g7 dl 180185 g6 3par rack servers assembly f200 f400 storage systems t400 t800 configuration base v400 v800 configuration eos 74007200 drive type 300 customer service technical support expert excel access 10 years hp servers repair expert 5 years hp servers test expert 1 years rack build assembly expert 5 years data entryrecords management expert 5 years mass storage units expert 5 years ms word technical skills skills experience total years last used technical test wip auditor technical 10 3 work experience january 2011 current company name city state gb 15k fiber channel 600 gb 15k fiber channel 1tb 3g 72 lff sata assembly upgrade 3par orders regarding customer configuration f v class assembly power cables 3par racks assembly nodes power supply fans cables fcals gbic fiber cable 3pareos wip audit conducted material inspections accordance specifications required materials reduce 3pareos operator error 77 9 help design eos sas cable label point point diagram provide sas cable connection build station 3 working method team update develop standard work station prepared inspection quality test plans ensure technical specifications followed organized inspection procedures quality production standards coordinated quality systems checked evaluated performance based standard ratings monitored production performance employees submitted supervisor weekly performance reports monitored manufactured product ensured corresponds engineering documents specifications october 2009 august 2011 company name city state assembly process includes fitting mounting alignment adjusting operational testing repairs indepth troubleshooting diagnosing training personnel also handassemble detonating devices explosive products operate program semiautomated manufacturing presses automated powder weighing machines maintain issue safety equipment perform diversified assembly operations assemble intricate large apparatus machines equipment close tolerances inspection requirements read interpret drawings insure proper assembly functionality assemblies perform skilled fitting parts subassemblies related mechanical units work complicated assembly drawings specifications site engineering august 2003 october 2005 company name city experience crimp stake screw bolt rivet weld cement press fits similar operations read instructions follow production drawings install finished assemblies subassemblies casescabinets adjusttrim materials components develop layout parts fabrication assembly install complete checkout operations required construction electrical electronic assemblies systems purpose creating proving engineering design work sketches schematics andor logic diagrams fabricate assemble chassis panels education training bachelor science 2002 military college city state iraq bachelor military science engineering skills 3g 72 assembly book c cables cable cabling customer service data entry hp hp servers ibm layout logic materials mechanical access excel ms word monitors msn network personnel power supply press proliant quality read repairs safety sas schematics servers supervisor switches systems integration technical support test equipment troubleshooting type upgrade,ENGINEERING
marketing manager summary multidisciplinary professional track record exceeding revenue goals driving highvolume new user acquisition growing subscriptionbased businesses versed aspects marketing campaigns concept development execution launch highlights brand development multimedia marketing channel strategy crm understanding new customer acquisition prospecting account management skilled negotiator accomplishments notable accomplishments cofounding instadium llc countrys leading provider restroom advertising signage ingame promotional events professional collegiate sporting venues cofounding livehelpercom livehelper privately held company introduced lead generation industry remotely hosted services businesses websites provide realtime support online sales marketing customer service cofounding gowebbaby usa llc one fastest growing solution companies central india well proprietary technologies include bingocrm legalzen smartgen document assembly automation software developer cofounder legalzen realtime artificial intelligence engine utilizes social media suggest create offer consumer legal documents associated solutions experience marketing manager 042009 032015 company name city state managed inbound outbound marketing campaigns generate new business support partner sales teams managed complete redesign launch companys website number months developed corporate communications strategies programs including project timelines identified developed evaluated marketing strategies based knowledge company objectives market trends banking workout attorney 012006 012009 company name city state fullservice law firm 100 employees representing numerous national regional lending institutions reits significant private organizations represent local national financial institutions structuring negotiating appropriate documentation including construction permanent financing asset based loans letter credit transactions term loans lines credit counseled clients acquisition leasing disposition commercial real estate throughout country represented lead lender 92m participation financing several commercial office parks located michigan facilitated purchase 50m loan portfolio fortune 50 company represented client simultaneous 18m acquisition financing major retail shopping centers colorado 4 walmart stores located wisconsin tennessee south carolina ohio national sales director 012003 012005 company name city state commercial real estate firm specializing accelerated sales commercial real estate key clients including general electric jpmorgan chase sunoco british petroleum employed 30 professionals led national sales team commercial real estate agents assess propertiesportfolios sale implemented appropriate sales method based industry property type geographic location prepared due diligence materials prospective buyers optimized profitability clients portfolios conducting nationwide live seminars prospective purchasers participating accelerated sealed bid auction 012001 012003 company name city state general practice law firm 150 attorneys support staff attorney represented nations largest sba 504 lender including bank america allied capital originating loans selling loan portfolios secondary market notable accomplishments documented closed 200m small business administration 7a 504 loan programs lead auditor ensured compliance sba guidelines leading team audit loan portfolios lien asset collateral analysis education juris doctorate jd 2001 chicagokent college law city state gpa appointment deans panel electronic voting reformation recipient cali award philosophies criminal justice system appointment deans panel electronic voting reformation recipient cali award philosophies criminal justice system bachelor arts american european history 1998 tulane university new city state gpa magna cum laude deans list phi beta kappa tulane senior scholar intramural rugby team american european history magna cum laude deans list phi beta kappa tulane senior scholar intramural rugby team professional affiliations state bar michigan michigan bar association skills seo sem social media launch strategies socialdigital marketing traffic generation media marketing analysis interactive web campaignsecommerce,BANKING
extension methodologist profile selfmotivated honest competent innovative easily adapt new ideas knowledge experience evidently accumulated academics various levels university education practical arenas made versatile quickly trainable innovative result oriented person capable working minimum supervision yielding good results work different groups people different back grounds giving excellent results highlights well acquainted microsoft word excel powerpoint together internet computer basics knowledge analyzing data using statistical package social scientists spss software worked various researches knowledge skills required conducting researches includes skills designing data capturing sheets capturing data targeted field well analyzing data leading interpretation findings also excellent report witting skills experience 032013 company name city state extension methodologist working government republic zambia grz ministry agriculture livestock extension methodologist position center extension service coordination ministry agriculture livestock department agriculture district level extension methodologist involved linking governments extension officers various stakeholdersorganizations involved agriculture extension way improving agricultural extension service provision district extension methodologist monitoring evaluation department targeting supervision agricultural extension officers conducted quest improve service delivery farmers working position interaction organizations enhanced skills collaborating partners way improving lives people extension methodologist participated actively implementing agricultural projects run ngos ministry agriculture e g harvest plus promoting vitamin arich orange maize eastern province 112012 012013 company name city state research assistant worked research assistant plan zambia staff workforce plan research scope work conducted assisted organization identifying rectifying gaps workforce team order improve efficiency undertaking duties research assistant experience handling statistical packages like spss amassed 062012 112013 company name city state policy research analyst intern worked intern agricultural consultative forum acf research policy section working section exposed different agricultural organization created much diverse views zambias agricultural sector acf participated analysis evaluation various agricultural policies line affect zambian agricultural sector includes manner farming input distribution handled made efficient activity led development electronic voucher system distributing farming inputs peasant farmers yet implemented zambian government production policy briefs significant impact building strong analytical skills always desirable institution leads efficiency operations 012012 022013 company name city state research assistant worked enumerator conservation farming phase 2 research survey organized conservation farming unity cfu conjunction independent management consultancy services imcs monitoring progress impact conservation farming zambia surveys perfected skills conservation farming practically evaluated skills local farmers conservation farming interaction rural small scale farmers helped building strong understanding challenges hindering small scale farmers increasing production 072010 042011 company name city state principal investigator participated evaluation acidulated rock phosphate source phosphorous broiler rations supervision dr daura university zambia program chickens reared feed formulated using rock phosphate compared commercial feed ones commercial feed rock phosphate body weight gains carcases analyzed compared statistically education 2011 universty zambia city state zambia bachelors degree agriculture bachelor agricultural sciences animal science major 2004 samfya secondary school city state zambia bachelor agricultural sciences general school certificate languages excellent spoken written english fluent bemba nyanja personal information ernest mwale mupemo co ministry agriculture livestock p box 560001 petauke skills computer literacy email english government director management consulting excel powerpoint microsoft word policies progress research spss supervising supervision surveys written,AGRICULTURE
associate merchant summary resourceful buyer 15 years developing implementing sales strategies multiple product lines strengths include vendor negotiation sourcing consumer products promotional planning skills contract negotiation sales trend forecasting interpersonal ability trade shows selfdirected competitive analysis pricing strategies presentations experience associate merchant 062015 current company name city state driving sales 17 936k 2016 10m category evaluated negotiated supplier contacts support corporate initiatives managed pricing orders terms sap totaling 60m cost partnered inventory demand achieve department service goal 96 retail stores lead product supplier reviews annual basis cross collaboration marketing advertise product categories print online instore promotions created onboarding training curriculum merchandising department buyer 062013 062015 company name city state launched product assortments rfprfqrfis meet client specific parameters coached rebuyer inventory management totaling 30 million cost developed relationships existing suppliers source new vendors major promotions client requests negotiated product pricing payment terms rebates manufacturers analyzed sales data market trends present top brands items corporate clients forecast initial inventory buys review orders ensure timely product deliveries resolve account payable pricing payment issues home garden showplace product merchant 022011 062013 company name city state identified new vendors managed 300 vendor contracts 350 garden centers increased sales 4 2012 56 million extensive vendorcategory management increased retail store communication developed presented true value gardens program consisted 380 traditional hardware stores managed exhibitor department floor plan true value trade shows created national marketing insert live plants hardware stores launched fully functional vendor directory store use supported retail stores invoice resolution customer service vendor inquiries seasonal product merchant 022005 032011 company name city state developed managed seasonal categories worth 65m sales introduced good better best strategy patio furniture increased sales 16 million dollars average 30 margin revamped updated outdoor living catalog showcase diverse product assortment patio furniture grills outdoor décor launched merchandising planning spreadsheet category analysis cost optimization inventory control managed executed seasonal category reviews negotiate programs import domestic sourcing created advertising instore marketing materials senior buyer marketing department attended industry trade shows review textile trends new product launches associate buyer 022000 012005 company name city state negotiated new store opening discounts product selection pricing increased sales 121 2003 2005 improving merchandise costs developed inventory sales plans patio grills created grill patio assortment guide retail sales managers designed rebate center appliance seasonal departments created weekly monthly marketing communication stores merchandise analyst 031998 032000 company name city state allocated product assortments replenished inventory 800 stores formulated monthly weekly inventory forecasts communicated vendors regularly maintain shipping accuracy awarded buying team year childrens apparel 1998 created aggressive purchasing plan completely stock mega stores large metropolitan areas specialty areas hawaii puerto rico sunbelt locations initiated review seasonal collections buyers increase awareness store trends increase sales opportunities womens apparel sales manager 051996 031998 company name city state management trainee 071995 051996 company name city state education training bs marketing textiles apparel university illinois urbanachampaign marketing textiles apparel skills product development marketing trade shows customer service forecasting trends category management negioation vendor management microsoft office suite sap peoplesoft problemsolving organizational skills time management public leadership communication strategic thinking analytical,APPAREL
patient advocate career overview skilled medical assistant sound knowledge technical support medical duties clerical skills excellent communication skills along solid customer service knowledge core strengths active listening skills energetic work attitude strong organizational skills healthcare billing proficiency clinical training medical assisting specialist computerized charting specialist cprbls certified medical coding capability talent obtainingcharting vital signs patient positioning understanding qualified specimen collectionprocessing microsoft office spreadsheet development insurance processing patient charting health insurance processing insurance eligibility verification medical billing high customer service standards conflict resolution proficiency proficient microsoft office suite microsoft word excel powerpoint detail oriented planningcoordinating excellent quantitative skills accomplishments honor roll recipient osha compliance properly disposed daily biohazard waste compliance federal local regulations customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders clinical skills monitored patients respiration activity blood pressure blood glucose levels response medical administration work experience patient advocate 092014 company name city state screen patients determine eligibility screen patients emergency room throughout hospital walkins help patients apply medicaid coverage send application supported documents medicaid office follow patients medicaid office verify insurance using health xnet certify accounts medicaid portal client could bill insurance code account accurately continue following tech 052014 082014 company name city state verified information computer system uptodate accurate developed patient care plans including assessments evaluations nursing diagnoses helped physicians examine treat patients assisting instruments injections suture removal ensured hipaa compliance maintained patient privacy confidential patient information tested patients blood glucose levels obtained vitals floor 10 patients per shift support center rep 032012 122013 company name city state responsible answering phones scheduling patients sending tech calls triage nurse auditing charts verified information computer system uptodate accurate collected customer feedback made process changes exceed customer satisfaction goals provided accurate appropriate information response customer inquiries addressed customer service inquiries timely accurate fashion externship site 022012 032012 company name city state psr responsible registering patients answered phones scheduled appointments greeted patients responsible keeping care treatment rooms records office patients instruments etc responsible measuring patient vitals temperature pulse rate weight height blood pressure etc record information record maintained data patients office computer keep records billing transactions books etc responsible sterilizing cleaning instruments preparation treatment rooms patients answered phones schedule appointments greeted patients sorted mail type doctors letters memos needed credit education specialistcustomer service rep 012009 012010 company name city state responsible customer service credit education division duties included answering customer inquiries problem solving providing detailed information consumer credit informed incoming callers services consumer credit established great communication skills customers cashiershift manager 012007 012009 company name city state managed cashiers ensure order accuracy took customers orders correctly made sure received orders promptly managed team ensure orders made correctly timely fashion responsible cash drawer balance end cashiers shift educational background certificate medical assistant 2011 pima medical institute city state us pima medical institute medical assistant certificate albuquerque nm 20102011 gpa 38 honor roll recipient ged 2008 central new mexico community college city state us central new mexico community college ged albuquerque nm 2008 certifications ekg cpr certified cpr medical assistant certificate medical assistant skills answering credit customer inquiries customer service problem solving receptionist retail sales cash cashier answering phones auditing scheduling medical assistant medical assistant certificate access clerical coding cpr cpr certified cpt data entry ekg excel filing icd icd9 medical coding outlook phlebotomist phlebotomy sterile sterilization word billing schedule appointments,ADVOCATE
postdoctoral research fellow professional overview biophysicistbiochemist expert level research scientist lecturer 16 years experience including 7 years teaching university level published 20 journal articles 30 conference proceedings successfully developed 60 prototypes 7 patents 5 grants performed 25 international journal reviews thus far award winning expertise team leadership 20 awards honors research biochemistry physicalbiochemistry molecular biophysics protein peptide chemistry well performing innovative metabolic engineering enzymology microbiology molecular biology research globally core qualifications proteinpeptide chemistry proteinpeptide expression proteinpeptide purification proteinpeptide engineering protein characterization molecular biology ligandbinding protein enzyme biotechnology microbiology fermentation drug delivery adme experimental skills spectroscopic methods uvvis ir atomic absorption fluorescence etc chromatographic methods analytical preparative using open column hplc akta purifier gel exclusion hydrophobic interaction revers phase ion exchange affinity etc electrophoretic methods sdspage native page isoelectric focusing offgel 2d blotting techniques etc thermodynamichydrodynamic methods dsc itc centrifugation filtration diafiltration dialysis etc molecular biology methods dnarna extraction pcr genetic engineering rational gene modification etc cell biology methods immuno assay cell culture cell phantom preparation mtt elisa etc microbiology methods screening identification fermentation secondary metabolites pathways engineering etc education phd enzyme biotechnology department biochemistry university putra malaysia malaysia august 2010 thesis title production optimization characterization thermostable recombinant lipase locally isolated bacterium msc biophysics university tehran tehran iran september 1997 thesis title qualitative quantitative studies protein transportation across bloodair barrier cultured alveolar epithelial cell monolayer awarded free education via competitive entrance examination bsc cell molecular biology university tehran tehran iran november 1993 awarded free education via competitive entrance examination experience may 2011 january 2015 company name postdoctoral research fellow focused production purification structurefunction studies multifunctional therapeutic peptides immunomodulatory antiinflammation antihypertension antioxidation antimicrobial effects analyzed different enzymesproteins single molecules members network eg signaling pathway therapeuticindustrial applications developed methods conducted research process optimization product formulation protein engineering qsar studies artificial neural network response surface modeling statistical methods designed established new protein peptide enzyme analytical methods assay systems constructed gene cloning different expression systems engineered enzymes structures functions studied adme therapeutic molecules vitro vivo developed different strategies delivery supervised 6 phd 5 msc 7 bsc students multiple research projects taught university level courses biochemistry biophysics served lead bioactive peptides functional molecules research team 22 members completed 4 research projects study therapeutic peptides biofunctional molecules led development 60 novel prototypes 6 patent applications published 9 journal articles 7 conference proceedings designed developed 2 recombinant gad systems lactic acid bacteria hosts gaba production received 18 awards invention innovation research technology exhibitions created spectroscopic assay systems rapid screening bioactive peptidesenzymesmicrobes january 2007 december 2009 company name graduate research assistant recipient albiruni 20072008 outstanding researcher award enzyme microbial technology research invention innovation research technology exhibition university putra malaysia designed constructed recombinant fusion intra extracellular cell surface display novel thermostable organic solvent tolerant regioselective lipase led development patent 3 prototype biocatalysts 4 journal publications september 2003 july 2005 company name research fellow conducted research enzyme biotechnology bioelectromagnetics led development novel approaches inhibitactivate enzyme activity february 1999 july 2005 company name chaired biochemistry biophysics research lab 17 members published 13 conference proceedings based conducted study potential electromagnetic fields trigger phosphatidylinositol signal cascades biomolecular hot points nak atpase acetylcholinesterase recent awards gamo pepto cure immunomodulatory antihypertensive bioactive peptides generated actinopyaga lecanora gold medal 25th international invention innovation technology exhibition itex 2014 810 may kuala lumpur malaysia vasopept marine antihypertensive bioingredient stichopus horrens gold medal 25th international invention innovation technology exhibition itex 2014 810 may kuala lumpur malaysia peptogreen green soybean proteolysate new source antihypertensive peptides industrial application silver medal 25th international invention innovation technology exhibition itex 2014 810 may kuala lumpur malaysia multifunctional winged bean seed proteolysate gold medal 24th international invention innovation technology exhibition itex 2013 911 may kuala lumpur malaysia industrially potent lactobacillus plantarum dual biosynthesizing activities production glutamic acid gaba gold medal 24th international invention innovation technology exhibition itex 2013 911 may kuala lumpur malaysia note award information provided request patents generation angiotensinconverting enzyme inhibitory peptides stichopus horrens pi 2013 700 448 process enhanced production glutamic acid gammaamino butyric acid pi 2013 700 338 protein hydrolysates actinopyge lecanora bioactive peptides pi 2013 702 386 functional bioactive peptides palm kernel cake protein pi 2013 700 397 production biopeptides angiotensinconverting enzyme inhibition antioxidant activities winged bean seed psophocarpus tetragonolobus l dc pi 2013 700 449 green soybean glycine max seed hydrolystates angiotensinconverting enzyme inhibitory activity pi 2013 700 406 novel microorganisms producing thermostable lipase ep 245045809052012 view publications via google scholar researchgate skills net acid bsc com competitive dc delivery dsc elisa exhibitions functional hplc http innovation max exchange modeling msc network neural novel optimization page pathway pcr phd producing publications research researcher technology research transportation uv view articles 386,AGRICULTURE
cashier career overview experienced receptionist personable enthusiastic receptionist 15 years experience training operations customer service various positions including reception detailoriented professional skilled working independently diverse teams ensure results effective communicator comfortable people multicultural backgrounds demonstrated history establishing rapport leaders levels areas expertise customer service cash management order processing microsoft office electronic medical records interpersonal communications training instruction nonprofit case management medical terminology schedule maintenance multiline reception administrative support purchasing procedures vendor negotiations exam room preparation work experience cashier january 2012 january 2013 company name city state greeted customers upon arrival responded inquiries product policy information calculated costs managed cash drawer shifts ensure accuracy answered 20 calls daily resolve customer concerns answer product questions issued credits receipts refunds customers maintained loyal clientele maintained cleanliness order around checkout areas assisted pricing stocking products including special order coordination responded customer complaints resolve issues proactive helpful manner fitness instructor assistant january 2012 company name city state supported recreational sports team including coordination programs activities ensured compliance departmental policies procedures collaborated program coordinator various projects facilitated instruction group exercise people ages skill levels promoted correct form position alignment aerobic dance courses case manager january 2010 january 2011 company name city state collaborated case managers chicago family health center develop implement treatment plans high risk clients conducted individual intake assessments determine services served client advocate maintained developed resource files partnership social service community agencies implemented various therapeutic counseling methods ensure success progress provided care checking vital signs changing sterile dressings performed clerical tasks including reception data entry electronic medical records database monitored medication stock replace expired products purchasing assistant january 2009 january 2010 company name city state placed orders organizational supplies according approved purchase order processes negotiated prices vendors bulk routine products conducted research potential new vendors meet business needs verified accuracy incoming orders processed invoices tracked missing documentation performed annual inventory assets including identifying logging item served switchboard operator relief customer service clerk january 2008 company name city state prepared submissions underwriters including communicating status updates issues purged files prepared inactive records storage offsite maintained monthly activity reports ensured exceptional quality customer service mapping consultantassistant january 2005 january 2006 company name city state created statistical demographic maps clients based specifications needs trained supervised team seven interns collaborated clients ensure quality service mapping assistant january 2005 january 2006 company name city state conducted research compiled data prepare demographic maps performed statistical information review bronzeville commercial residential development managed general office tasks including administrative support reception radiology assistant january 1999 january 2002 company name city state supported physicians xray technicians capturing processing films organized maintained patient field complying confidentiality procedures assisted patient transfers ambulation fulfilled code card requests prepared operating hospital rooms adherence sanitation safety regulations office managerdental assistant january 1996 january 2000 company name city state managed office operations including schedule maintenance billing accounting provided multiline reception communicated patients insurance providers vendors assisted capture dental xrays prepared examination room dental trays mixed compounds cleanings fillings maintained patient records dentrix system updated treatment information educated patients proper dental hygiene follow care confirmed benefits patients specialists insurance providers educational background bachelor arts interdisciplinary studies social services northeastern illinois university interdisciplinary studies social services skills accounting administrative support benefits billing clerical counseling clientele client clients customer service data entry database documentation general office instruction insurance inventory office organizational policies pricing processes progress quality reception research safety switchboard operator,FITNESS
digital strategy consultant summary career insurance industry highlights hootsuite buffer twitter facebook instagram snapchat pinterest email marketing campaigns mailchimp salesforce public speaking microsoft office excel outlook powerpoint word adobe creative suite effects dreamweaver illustrator indesign photoshop marketing plan development analytical creative thinking special events planning natural leader excellent communication skills selfstarter accomplishments 20052010 campus student leader involved many extracurricular activities campus also excelling scholastically extracurricular activities include student government association executive five council royal court campus mentoring program campus tours operator athletic promotions intern student welcome days leader activities events board omega psi phi charter property casualty insurance underwriter courses 20112013 cpcu 500 foundations risk management insurance cpcu 520 insurance operations regulation statutory accounting achievements volunteering honors delaware state university mr sophomore mr omega psi phi deans list honda financial services northeast regions 1 collector ace group insurance 580448 bound premium 187191 aces advantage new product rollout crs volunteering warren jackson elementary school marketing digital design instructor big brothers big sisters hugs foundation experience digital strategy consultant january 2015 current company name help define implement metric roidriven organic growth marketing strategy use realtime business intelligence content marketing strategies direct targeted marketing efforts introduced new products promoted product visibility execute email marketing programs research emerging trends digital media marketing advertising social media website design development optimization director marketing january 2013 january 2015 company name responsible overall management internal external marketing efforts various mediums required inspire enterprise llc inspire magazine inspire us foundation ilead institute inspire attire beencouraged talk tv inspire film supervised 1015 staff members including offering feedback enforcing deadlines traveled nationally meet potential employees interns deliver clear company messages created highquality marketing strategy documentation including product marketing briefs faqs overall marketing plan foreign casualty production underwriter january 2011 january 2013 company name served dual functional role participating aces early career development trainee program processing multinational service requests assisting experienced underwriters analyze hundreds risks underwriting comprehensive international new business renewal package policies including general liability property cargo foreign voluntary workers comp auto kidnap ransom accidental death dismemberment conducted offsite broker meetings month market aces insurance products also making sales calls brokers participating monthly production meetings conducting market research cross selling activities heavily contributed regional premium goal 580448 bound premium education bs business management marketing delaware state university business management marketing skills adobe creative suite effects dreamweaver photoshop advertising business intelligence excellent communication content creative thinking documentation email special events film functional illustrator indesign insurance marketing plan marketing plan development market research marketing strategies marketing strategy marketing market meetings excel microsoft office outlook powerpoint word natural enterprise optimization policies product marketing public speaking quality realtime research selling sales selfstarter tv underwriting website design,DIGITAL-MEDIA
digital marketing specialist summary im creative retailmarketing professional 10 years experience managing omnichannel marketing campaigns specialties include digital marketing media direct marketing strong emphasis direct mail crm database testing customer segmentation event promotions credit loyalty project management innate ability effectively efficiently execute complex marketing campaigns fast paced environment tight timelines highlights experience company name may 2013 january 2015 digital marketing specialist city state responsible discovery development marketing strategies desktop mobile drive traffic sales meeting roi goals assisted development launch management customer acquisition crm retargeting program created attribute instore purchases online behavior assist planning execution analysis display advertising various online media networks support marketing campaigns optimize seo sem campaigns utilizing reporting tools google adwords review keyword performance return ad spend support merchandising focus promotional cadence support new store openings brand marketing events geotargeted digital media marketing campaigns manage partnerships affiliates order promote crm offers storewide promotions increase traffic sales instore online leverage data match customers across devices identify new file managed digital media relationships youtube hulu pandora assisted planning launch management brand sponsored pandora station company name current january 2015 account director account director city state large insurance financial client manage team 4 account executives execution omnichannel marketing campaigns allocate agency support resources ensure client assignments daytoday responsibilities executed beyond expectations develop strategies tactics achieve client objectives within budget time manage vendors production planning omnichannel marketing campaigns including direct mail email web development digital marketing assist identifying developing new projects business opportunities current client future clients analyze data apply results future campaigns effort execute effective efficient direct marketing campaigns company name may 2010 may 2013 crm specialist city state planned executed analyzed 50 direct mail instore crm campaigns totaled approximately 150 million pieces circulated yearly specialized database testing customer segmentation modeling prospecting direct mail campaigns executed domestically puerto rico canada provided marketing support partnerships programs americas next top model sxsw coachella fashion star managed credit reward program generated 350 million sales 2010 manage gift card budget 1 million card production promotional programs maintain b2b partnerships assisted development launch new express loyalty program next assisted customer acquisition brand awareness support store grand openings domestically internationally company name october 2007 may 2010 marketing coordinator city state assisted coordination launch redesigned web sites asfurniturecom vcfcom managed partnership columbus crew help branding efforts assisted new product launches rebranding campaigns conduct competitive analysis key markets maintained crossfunctional partnerships merchandising merchandise planning help support marketing campaigns proofed advertisements pricing copy product accuracy company name september 2005 october 2007 senior healthcare sales recruiter city state responsible increasing sales existing new clients recruited screened managed 175 healthcare professionals roles rn lpn lsw lisw stna cna created executed direct mail campaigns increased field staff 20 responsible generating new business types healthcare facilities responsible planning marketing executing seasonal vaccination clinics education franklin university 2005 bs marketing marketing promotions public relations city state gpa deans list 2005 marketing marketing promotions public relations deans list 2005 north central state college 2003 business data communications city state business data communications skills digital media digital marketing social media email direct mail mobile promotions branding customer acquisitionretention analytics budgetingforecasting database marketing testing customer segmentation,HEALTHCARE
sales finance manager summary looking position administration assistance reputed firm could use core competencies knowledge mutual growth benefit civil engineer projects manager 10 years vast experience management planning designing bidding implementation civil construction projects buildings roads hydraulic structures solid waste transfer stations waste water treatment plants concrete paving security projects etc enthusiastic hardworking professional experience travelling project sites around country including remote environments limited communications logistical support possess great record accomplishment contributing continued business improvement processes meeting projects objectives professionally committed delivering high quality engineering environmental services experience working infrastructure utilities structural highways projects 3 years experience administration customer services auto finance used cars selling one best car dealership forest lane garland excellent experience business united auto credit westlake lobel highlights operating systems windows mac os x software microsoft office autocad photoshop pdf professional ms outlook experience sales finance manager sep 2011 sep 2014 company name city state determining annual unit grossprofit plans implementing marketing strategies analyzing trends results establishing sales objectives forecasting developing annual sales quotas regions territories projecting expected sales volume profit existing new products implementing sales programs developing field sales action plans maintaining sales volume product mix selling price keeping current supply demand changing trends economic indicators competitors establishing adjusting selling prices monitoring car costs competition supply demand contributing team efforts accomplishing related results needed manage international sales collecting payments follow customers customer services usace contractor albashiq group constructions trading mosul nineveh iraq projects manager sep 2005 sep 2011 company name estimating activities project bids performing job perfectly depend bid perfect specifications defining projects objective developing plans accomplish objectives work order define specific objective projects including members project team plan development phase organizing function involves identifying securing necessary resources determining tasks must completed assigning tasks delegating authority motivating team members work together project determining tasks must completed motivating members project team work together order complete goal tracking progress comparing planned progress solve problems get project back track responsible guiding employees achieving goals ambitions company ensuring processes practices working proper manner discussing members top management devise specific goals accomplished within certain time period overseeing processes pay minute attention monthly quarterly functioning individual practices well experience efficiency handling operations individual practices company training guiding assisting newly hired process employees regarding handling daily processes employee performance conducting presentations higher management pertaining business marketing advertising strategies necessary aspects company processes communicating clients attracting new projects company execution finalization ensuring every individual department giving best possible outputs recommending devising new policies likely prove beneficial goodwill company conducting quarterly semiannual yearly general meetings presenting profits gains achievements company almaher group constructions trading mosul nineveh iraq projects manager nov 2002 aug 2005 managing tasks performed fullest efficiency planning organizational structure bring ease flow tasks suggesting new policies modifications order reform nature work developing good relations colleagues motivate well appreciating good performances participating meetings discussions projects site visits workshops hearings preparing bids proposals prospective clients expand business operations provide full information accounts departments auditors assist case difficulty determining resources required purpose production preparing status reports presenting higher managing authorities scrutinizing delivering performance better success rates keeping touch clients assigned project company make aware status work finished leading team bring best responsible developing good dialog communication team member success project estimating activities project bids perform job perfectly depend bid perfect specifications establishing easy communication employees higher authority solving problems team members team building defined success accomplishing project objectives outcome success projects site engineer jun 2000 oct 2002 company name city studying project onset draft outline items may need attention one first duties studying work plan submitted contactor suggesting modifications supervisor engineer supervising works site accordance contract requirements using template procedure established government supervising works accordance drawings technical specifications bills quantities ensuring correct implementation works according technical specifications designs quality materials preparing list materials procedures acceptance done preparing list tests may required following tests carried approved checking testing completed works contractor covers checking ensuring site arranged per site management plan measures taken site safety safety third parties vicinity site ensuring health safety measures adopted followed full extent prepare weekly report suggesting instructing additional safety measures needed studying verifying quantities works done provide report contractor providing assessment variation contractor approval assist preparation provisional acceptance snag list maintain filing system site memos instructions measured quantities work materials site reports documents correspondence pertaining construction activities coordinating site meetings contractor education bachelor science civil engineering 6 1997 mosul university city iraq civil engineering degrees already equivalent us degrees master science civil engineering 11 1999 mosul university city iraq civil engineering languages bilingual english arabic skills photoshop advertising arabic autocad business operations com clients customer services dialog engineer english estimating filing forecasting government grossprofit http instructing international sales languages team building mac os managing marketing strategies marketing materials meetings microsoft office ms outlook windows works operating systems organizing organizational pdf plan development policies presenting presentations processes profit progress proposals quality safety selling sales supervisor supervising workshops,FINANCE
hr consultant summary certified human resources professional 15 years background full range hr functions extensive experience employee management hiring training state federal compliance ability incorporate hr practices achieve business results highlights training development recruiting exceptional interpersonal skills manager coaching training performance management employment law compliance employee relations accomplishments established hr infrastructure companies transitioned small midsize trained hr staff proper creation retention hr documentation instituted performance management process supporting training followup supported company change management acquisition implemented process leave management incorporating complex interaction fmla cfra adaaa pdl experience hr consultant july 2014 december 2014 company name city state partnered legal department multistate client 40000 employees establish adaaa workplace compliance identified updated backlog loa accommodation issues human resource specialist august 2008 june 2014 company name city state human resources advisor diverse group clients various industries delivering customized hr service solutions positively impact client business ensure compliance state federal laws reviewed federal state laws confirm enforce company compliancedesigned employee performance evaluation process merit programcreated implemented exit interview program processadvised top management appropriate employee corrective actionscreated modified job descriptions within departmentsworked seniorlevel management create fair consistent hr policies proceduresworked hr advisors hr representatives establishing consistent hiring practicescreated managed number confidential personnel recordsguided clients conduct background checks verify referencesdeveloped number employee handbooks including design layoutfacilitated monthly meetings develop strategies would positively influence workplace relationshipsconducted average number employee exit interviews per yearprocessed salary changes stemming merit increases promotions bonuses pay adjustmentsprocessed salary changes stemming merit increases promotions bonuses pay adjustmentsguided startup management hr operations systems programs new location within companyled weekly open enrollment question answer session employees benefit program updatessupported number employees levels including executive leadershiprecruited interviewed number applicants per time periodincreased employee base number meet changing staffing needsimplemented innovative employee incentive program resulted number increase staff productivitydirected initiative maximize positive outcomeanswered employee questions regarding topic topic resolved issuesadvised managers organizational policy matters recommend needed changesconducted new employee orientation foster positive attitude toward organizational objectivesdirected personnel training labor relations activitiesidentified staff vacancies recruited interviewed selected applicantsserved link management employees handling questions interpreting administering contracts helping resolve workrelated problems worked directly small business owners startup companies build redefine update hr department support organizations strategic goals objectives provided liability management training supervisors managers created implemented interview selection performance management succession planning processes utilized hr metrics support creative solutions human capital management provide guidance compliance well design programs attract retain grow staff manage er matters provide conflict resolution mitigate liability human resource generalist april 2007 april 2008 company name city state partnered managers interpret implement company policy providing insight guidance employment law order maintain consistency compliance provided coaching counsel areas employee relations performance management corrective actions acted liaison managers employees centralized hr functions implementation organizational process changes identified issues proposed changes challenge status quo align growth corporate goals considered sme subject matter expert leaves absences workers compensation i9 compliance goto person hr staff created implemented processes rectification compliance issues worked closely corporate benefits order implement new leave process developed materials guide employees newly implemented processes human resources coordinator january 2003 january 2007 company name city state partnered managers supervisors order provide hr support 3 sites southern california 600 employees managed loa including fmla cfra pdl ensure compliance state federal regulations company policies provide coaching counseling areas compliance employee relations disciplinary actions review process worked closely vp legal department respond edd feha company hotline complaints successfully avoided litigation consistent practice clear documentation conducted investigations documented determined appropriate resolution proactively determined training needs created programs develop workforce anticipated technology reducing staff turnover increasing productivity quality developed screening matrix government funded training program resulting 100 successful completion overall improvement workforce supported distribution center hr related needs automation including change management department restructure compensation structure working member implementation team oracle hr provided staffing recruiting support positions ranging hourly technical specialties conducted market analysis using compensation surveys ensure equity employees calculated quarterly annual bonuses per multiple national international programs maintained training record comply iso9001 audits resolved employee issues payroll benefits conducted new hire orientation sexual harassment prevention training required administered review process nonexempt exempt employees evaluated selected built relations vendors resulting 50 reduced cost better service provided support hr department coordinate onsite offsite events interacted workers compensation medical facilities facilitate claims resolution maintained fmla wc documents logs worked closely vp hr matters ranging creation new awards program facility closures compiled filed osha aqmd reports per requirements administrative assistant january 2000 january 2001 company name city state provided general support hr department director hr responsible company events recreation programs answering general benefits inquiries ensuring completion paperwork education bs pharmacology university dundee bs pharmacology university dundee scotland certifications phr gphr shrmscp senior certified professional professional affiliations society human resources managers shrm pihra skills,HR
activity specialist summary highly knowledgeable creative resourceful educator experience developing students interest appreciating music teaching theory history practical skills education professional driven create environment promotes handson learning children stages learning processi 10 years vocal training 8 years teaching experience deep concentrate music education special educationeducator talented making special needs children feel valued accepted encourages child reach full potential vocal instruction friendly energetic 8 years substitute teaching public classroom environment motivated help students learn happy healthy wellbehavededucator versed collaborating teachers parents best meet individuals unique needs attentive physical emotional intellectual social needs studenti perform extraordinarily well others team leaderi assertive strive best job possiblemotivated teacher extensive knowledge education system educational testing standards exceptional communicator advanced problemsolving skills highlights microsoft word photoshop filemaker html ms office proficient substitute teaching certificate 6 years summer camp counselor fast learner scheduling proficiency basic clerical knowledge indepth knowledge autism competent smartboard technology mother two children first aid cpr certified vocal instructor strong communicator classroom management accomplishments founded desi arnaz performing arts department 238 led 4 years worked 200 special education students grades 68 8 years material development created arts curriculum targeting diverse learners create engaging educational experience process improvement developed level work theory students resulted numerous admission performing arts schools new york city department education lesson planning introduced new learning methods ensure total comprehension students employed special educational strategies techniques instruction improve development sensoryperceptualmotor skills language cognition memory goal setting established clear objectives lessonsprojects communicated students achieving total understanding grading rubric overall class expectations community service served faculty sports arts foundation representative spreading global awareness introducing world issues global warming recycling students studentcentered curriculum planning developed midsemester evaluation students give feedback current curriculum suggest alternative course materials subjects remainder year parent communication regularly met parents discuss student issues course weakness areas experience activity specialist june 2001 august 2013 company name city state counselor age 612 supervision children tutor music recreational activities routinely met students parents regarding inclass issues learning interruptions discuss solutions performed student background reviews develop tailored lessons based student needs created enforced childbased handson curriculum promote student interest receptive learning earned positive verbalwritten feedback parents regarding classroom instruction student learning success developed interesting course plans meet academic intellectual social needs students lead teacher chorus january 2009 september 2011 company name city state set conducted school choir numerous productions vocal music provided aural training performance music talks discussion use audiovisual equipment practical vocal music written assignments trained students vocal performances school abroad colonial theatre pittsfield massachusetts two consecutive years row teen action service learning program activity specialist lead teacher january 2009 september 2011 company name city state created learning environment students stimulating purposeful assignments conducive immediate environments guided students create food drives recycling campaigns help provide aid countries need sales associate september 2004 september 2011 company name city state retail services shoe dept participated daily operational functions store delivered superior quality service adhering corporate regulatory audit guidelines provided timely efficient completion client transactions maintaining accurate customer service thorough handling sales assigned board education schools served 109 21310 7184650651 principal shango blake 238 8815 classroom teacher january 2007 june 2008 company name city state primary responsibilities facilitate classroom training english bilingual students vocal music music history school productions headed performing arts department design development costuming maintenance art materials well set design evaluating effectiveness performing arts instrumentalvocal music dance drama art technology cofacilitated weekly meetings helped make changes necessary improve effectiveness student growth education bachelor arts professional music 2006 berklee college music boston mass city state minor music education coursework music education berklee college music deans list 2006 received numerous letters recommendation appreciation faculty staff art music 2004 bayside high school art music education previously attended berklee college music bayside high school gained music diploma voice music theory member bayside high school choral club vocal academic achievement award interests fitness kickboxing marathons skills photoshop set design peer counseling customer service html microsoft word retailsales supervision dramatic theater,ARTS
health coach truefoodandwellnesscom professional summary driven compassionate health wellness professional eight years experience accountable organized responsible strong focus health education clinical nutrition exercise physiology education training master science applied clinical nutrition 2014 new york chiropractic college city state outstanding academic achievement overall gpa 40 master science exercise science 2008 state university new york buffalo city state outstanding academic achievement overall gpa 387 bachelor arts biology 2004 state university new york geneseo city state professional experience health coach mar 2012 current company name city state provide health coaching employees multiple corporate clients eg procter gamble hartford collaborate participants using motivational interviewing evidencebased approach develop health goal action plan geared towards behavior change clinical nutritionist exercise physiologist owner aug 2011 current company name city state promote awareness current health wellness research news content social media provide nutritional consultation exercise prescriptions clients speakerhealth educator jul 2011 current company name city state present health wellness seminars perform biometric assessments ie height weight bmi body fat percentage review lab results eg cholesterol blood glucose health educator jun 2011 feb 2012 company name city state assisted participants developing health goals behavior change collaborated team social workers dietitians pharmacists behavioral health specialists made referrals needed fitness director jan 2010 may 2011 company name city state developed coordinated fitness programs based needs populationtracked participation health assessment data evaluate progress organized executed timely successful marketing campaigns programs created marketing materials promote programs ie brochures flyers postcards composed edited monthly quarterly newsletters health project coordinator exercise physiology dec 2008 dec 2009 company name city state coordinated daytoday operations research study effects aerobic resistance training program fatigue experienced breast cancer patients undergoing radiation treatment managed operation peak physical exercise kinesiology laboratory performed exercise testing eligible patients consented study clinical support assistant feb 2005 dec 2008 company name city state collaborated multidisciplinary team daily basis help assist care patients bone marrow transplant unit performed administrative duties including triaging phone calls managing appointments lab order entry publications pilates exercises best solution super toned abs watchfit oct 2014 perfect glutenfree bread recipe truly satisfy taste buds watchfit oct 2014 glutenfree apple crisp recipe compromise taste watchfit oct 2014 ten foods decrease inflammation didnt know watchfit sept 2014 five delicious healthy eating recipes budget watchfitcom sept 2014 skills health promotion nutrition counseling exercise testing prescription health fitness speaker microsoft office excel powerpoint word certifications american college sports medicine registered clinical exercise physiologist american college sports medicine certified cancer exercise trainer american college sports medicine certified personal trainer,ADVOCATE
air freight agent summary air freight agent emphasizing quality customer service aircargo services hardworking willing work flexible schedule including weekends holidays highlights safetyoriented team player skilled multitasker safety checks organized security checks staff training development accomplishments increased airline revenue known shipper outbound inbound freights indirect air courier customers experience 082014 032016 air freight agent company name city state accepting booking inspecting tracking outbound inbound cargoes checking import export documentation determine cargo contents classifying goods different fee tariff groups using tariff coding system contacting vendors resolve problems shipments determining method shipment preparing bills lading invoices shipping documents entering shipping information computer hand using handheld scanner reads bar codes goods handling special commodity shipment according tsa cbp faa regulation direct participate cargo loading order ensure completeness load even distribution weight verify monitor inbound freights transferred cargoes different freight forwarders preparing daily reports transactions providing front counter direct customer service vendors shippers inspecting screening outbound freights accordingly handlinginspecting preparing dangerous goods documents human remains live animals shipments assisting customers arranging pickup freight delivery loading platform notifying consignees arrival shipments arranges delivery consignees preparing manifest accompany shipments notifying shippers delays departure shipment 042005 072010 cargo agent company name city state responsibilities include tendering accepting booking inspecting tracking outbound inbound cargoes checking import export documentation determine cargo contents classifying goods different fee tariff groups using tariff coding system contacting vendors resolve problems shipments determining method shipment preparing bills lading invoices shipping documents entering shipping information computer hand using handheld scanner reads bar codes goods handling special commodity shipment according tsa cbp faa regulation direct participate cargo loading order ensure completeness load even distribution weight verify monitor inbound freights transferred cargoes different freight forwarders preparing daily reports transactions providing front counter direct customer service vendors shippers inspecting screening outbound freights accordingly handlinginspecting preparing dangerous goods documents human remains live animals shipments assisting customers arranging pickup freight delivery loading platform notifying consignees arrival shipments arranges delivery consignees preparing manifest accompany shipments notifying shippers delays departure shipment 082003 042005 cargo agent company name city state responsibilities include tendering accepting booking inspecting tracking outbound inbound cargoes checking import export documentation determine cargo contents classifying goods different fee tariff groups using tariff coding system contacting vendors resolve problems shipments determining method shipment preparing bills lading invoices shipping documents entering shipping information computer hand using handheld scanner reads bar codes goods handling special commodity shipment according tsa cbp faa regulation direct participate cargo loading order ensure completeness load even distribution weight verify monitor inbound freights transferred cargoes different freight forwarders preparing daily reports transactions providing front counter direct customer service vendors shippers inspecting screening outbound freights accordingly handlinginspecting preparing dangerous goods documents human remains live animals shipments assisting customers arranging pickup freight delivery loading platform notifying consignees arrival shipments arranges delivery consignees preparing manifest accompany shipments notifying shippers delays departure shipment education 1987 liberal arts business college micronesia city state liberal arts business skills customer service delivery documentation inspecting coding scanner shipping,AVIATION
sales manager highlights ms office proficiency microsoft outlook lotus notes team leadership exceptional time management goaloriented accomplishments managed successful sales team 12 members consistently exceeded sales goals average 20 month developed highly effective sales training strategies sales manager 12person team coached successful sales team led store monthly sales per fte 50 year mentored two sales manager training candidates successful completion manager assessment program map experience sales manager may 2011 current company name city state lead developing commissioned sales team 10 direct reports 50 indirect reports achieve sales ensure efficiency successful fy focus areas develop skills product knowledge sales consultants training evaluation role play develop talent management roles attract hire onboard worldclass sales professionals well prepared provide exceptional customer service analyze track sales performance assigned budget conversion compliance sales consultant staffinghiring targets responsible daytoday oversight authority resolve issues may occur execution process respond potential customer service concerns ensure customers receive best customer experience seek opportunities selfdevelopment built customer confidence actively listening concerns giving appropriate feedback offered direction gave constructive feedback motivate team members held team member accountable achieving brand performance goals built maintained effective relationships peers upper management recruited hired developed retained retail talent company addressed customer inquiries resolved complaints created directed sales team training development programs branch sales manager mar 2006 may 2011 company name city state manage branch staff including hiring training development performance management coach branch staff achieve sales excellence sales production product knowledge customer service branch operations meet exceed minimum performance standards demonstrate leadership proficiency sales service operations management responsible consistently meeting exceeding branch sales performance standards manage motivate staff consistently fairly develop sales environment creative promotional activities lead branch setting positive example telemarketing efforts crossselling sales campaigns demonstrate commitment consistently deliver positive customer service achieve customer retention demonstrate enlightened leadership skills designed motivate retain employees deemed high potential high performing oversee loan turnaround times ensure quality customer service establish professional networks building referral base providing resources centers influence industry trends bank products initiate complete maintain customer profiles support customer onboarding process followup achieve results managing motivating coaching staff sales service efforts display professional verbal written interpersonal communication skills represent bank community mortgage consultant mar 2004 mar 2006 company name city state utilize referrals company provided sales leads sell customers variety financial services products including unsecured personal loans credit cards real estate loans work customers phone person throughout credit application approval process responsible financial analysis clients typically stand 60 debt ratio implement debt restructuring facilitate repayment reduce debt ratio 45 less manage team plan approach implement best practices selling life accident health involuntary unemployment insurance home auto proven ability selfsource leads create profitable business relationships referral partners education bachelor business administration computer information systems general business 4 2001 western michigan university city state gpa honors magna cum laude computer information systems general business honors magna cum laude recipient scholarship name scholarship skills approach budget coach coaching interpersonal communication computer knowledge consultant conversion credit clients customer service financial financial analysis focus hiring insurance leadership leadership skills lotus notes managing excel microsoft office microsoft outlook powerpoint word networks performance management quality real estate selling sales staffing telemarketing phone written,SALES
teacher summary teacher 11 years experience specialty areas include classroom management behavioral development motivating mentoring educating counseling teaching core qualifications teaching behavioralcognitive skills development educating audiovisual aid implementation mentoring positive atmosphere promotion counseling ageappropriate lesson planning classroom management classroom discipline core discipline clear public speaking skills managing classroom diverse populations effective time management active participation groups plans events excellent reading comprehension expertise curriculum focus positive reinforcement experience working special needs students behavior modification motivating students innovative lesson planning tailoring curriculum plans positive learning environment cpr certification effective listening differentiated instruction studentcentered learning interpersonal skills achievements selected head teacher 2 consecutive years row selected centerville elementary union rep 2 consecutive years graduate lincoln challenge academy mentoring training atrisk youth beyond award accomplishments served head middle school basketball coach 8th grade students 2 years served head basketball coach 9th grade boys basketball 7 years assistant varsity basketball coach well 7 years helped 300 students reach individual education program goals chaperoned 7th grade trip six flags 120 students served performing arts department chair 3 years served supervisor day care grew 45 percent supervision scott main exchange supervisor month 5 times experience teacher july 2004 june 2014 company name city state instructed lectures discussions demonstrations math science social studies language arts reading spelling assigned lessons corrected homework attended variety professional development workshops centered learning goals classroom management student motivation engaging learning activities served various committees projects including choice emergency planning safe school facilitated activities developed students physical emotional social growth encouraged students understanding others used positive reinforcement method redirect poor behavior conducted small group individual classroom activities students based differentiated learning needs worked average 30 students per class participated ongoing staff training sessions coach august 2005 february 2014 company name city state coach boys freshmen basketball coach boys middle school basketball teacher january 2009 january 2011 company name city state creator school detention program curb bad behavior avoid school suspension serve principal building principals absence lesson planning introduced new learning methods ensure total comprehension students technology integration increased student participation test scores introducing relevant computer programs exercises encourage student interest enjoyment parent communication regularly met parents discuss student issues course weakness areas encourage reward students extracurricular involvement school based activities elected member building leadership committee achievement award campus security officer march 2002 april 2005 company name city state patrol campus interior exterior provide jump starts breakins escorts speeding tickets parking violations arrest people take reports answer phone calls school provided 24 hour campus security 365 days year supervisor april 2001 august 2002 company name city state supervised staff 3 scheduling staff hours ordering products diapers food wipes cleaning supplies scheduling trips swimming pools parks picnics producing plays annual church performances writing reviews staff reports pastor church advertising increased enrollment supervising kids needed changing diapers wiping noses treating wounds giving medicine prescribed sending quarterly reports donors parents making daily contact parents filling daily report cards parents awareness loss prevention security officer september 2000 march 2002 company name city state monitor sophisticated security system signs theft waste corruption misappropriation funds personal escort employees needed requested typing detailed reports management mps court base commanders office supervisor outdoor living department february 1998 august 2000 company name city state supervised staff 7 sales associates outdoor living department scott afb main exchange department responsible scheduling staff giving appraisal reviews ordering product phasing unsuccessful product reporting management inventory pulled stacked pallets using order pickers forklifts reach trucks unloaded trucks pallets pavestones rock outdoor equipment education master science counseling 2012 lindenwood university city state us gpa deans list bachelor science education 2004 mckendree college city state us interests enjoy landscaping working outdoors fishing conditioning weight lifting reading researching working cars attending sporting events kinds playing basketball softball racquetball watching moviesperforming arts playing music building wealth skills leadership motivation management speaking listening counseling teaching computer literacy training editing organizing development implementing typing additional information community involvement intramural organizer school youth basketball flag football affiliations chi sigma iota honor society counseling lincoln challenge academy mentor member mckendree university alumni member professional affiliations member chi sigma iota counseling fraternity honors students lindenwood university 2012 st charlesbelleville mo il us school counseling school counseling member chi sigma iota counseling fraternity honors students certifications cpr certified standard teaching certificate k9 self contained middle school lincoln challenge academy mentor member,TEACHER
engineering supervisor executive summary dedicated engineer excellent technical analytical communication skills demonstrated 9 years experience teamoriented electrical engineer four years experience designing developing testing electronic products forwardthinking electrical engineer handson experience performing quality troubleshooting electronics system plumbing perform general repairs floor covering upholstery welding fabrication maintain property wide clean safe work area troubleshoot repair mechanical equipment ranging heating ventilation air conditioning equipment fan coils chillers pumps boilers cooling towers receive respond maintenance calls hotel casino guests departments core qualifications training program implementation project management drilling engineering building commissioning experience highly motivated energetic personality ability take initiative exhibit flexibility excellent customer service skills interpersonal communication skills demonstrated organizationalplanning skills adaptability ability translate technical specifications interpersonal skills deal effectively business contacts professional experience engineering supervisor 112014 current company name city state assist management indirect oversight department daily operation ensures effective communication facilities director supervisors engineering department performs duties assigned facilities director ensures quality services controls conform established standards quickly assesses problems situations takes proper corrective action without hesitation makes prompt decisions engineering assistance supervisor 062005 052014 company name city state managed team 21 professionals utilize reporting tools analyze monitor status project individual work efforts collaborate departments engineering teams continuously manage tradeoffs scope resources time projecttask durations perform duties deemed necessary success department ability communicate employees department heads previous experience using industrial hand tools power tools testing monitoring equipment sky cap 092001 052005 company name city state confirmed appropriate changes made resolve customers problemsexercises sound judgment issuing credits making exceptions customer policies maintain high levels customer satisfactionmanaged wide variety customer service administrative tasks resolve customer issues quickly efficiently education high school diploma 12 el dorado high school city state usa skills leadership development program hands training electrical pluming painting full finish wall paper management training team builder outlook training excel training hotsos training stratton warren mms,ENGINEERING
business account lead executive profile strong service delivery operations management experience significant exposure entire value chain key contributions operations framework setup service delivery onshore account manager bpo engagements responsibility overseeing delivery across bpo engagements multiple delivery locations various work streams well responsibility business development new existing clients within bpoa diverse career graph rich experience strategy planning service delivery delivery management business analysis leadership 15 solid years experience operations service delivery extensive hands expertise bid management solution architect transition expertise handling transition planning support adept implementing transition project plans according client business specifications achievements managing projects resulting dollar benefits company initiatives involving reengineering business processes operations enterprise applications excellent analytical organizational interpersonal skills identification negotiation business technology requirements committed efficient accurate management information systems fastpaced deadlinedriven environmentproven ability translate business needs technology requirements supports companys business objectives successfully manage phases projects needs analysis requirements definition line business support function implementation training results oriented professional recognized taking major initiatives adapting rapidly changing environment resolving missioncritical issues ensure bottomline success skill highlights client relationship management delivery management client engagement structuring management exceptional people skills internal external account planning management financial management sales solutioning account strategy management transition management quality management core accomplishments revenue growth enabled business growth creating successful solution helped contract extension 35m usd additional upsell 10m usd fy1415 delivery management managed contract financial estimated exceeded operating margins year year promoted business account lead due exceptionable delivery management client value creation managed multiple lean projects applied leading industry practices bring 5m usd positive pl impact client process improvement resulted revenue increase accenture increase productivity escalation management established strong relationship client major escalation actively participated claims settlement process helped client retentions improved relationships professional experience business account lead february 2014 company name city state business account lead managed client relationship outsourcing contract client service management delivery contract activities include managing pl account managing teams implementing improving standard processes tools drive operational efficiencies meeting operational financial commitments developed managed outsourcing delivery contract relationships including transition service delivery ensure smooth efficient way ensuring minimal escalations handling issues become escalations participated rfi rfp responses enable business case creation creating winning solution pl responsibilities account ensuring overall profitability responsible client relationship management responsible bpo integration total acn engagement leadership responsible negotiation change requests cover scope timeline dependency changes maintain contractual compliance created opportunities extend accenture bpo business client account consultation client account lead establish formal routines delivery account reviews client client account leadership commercial directors relevant executives bpo sales team participate solution design processes work close coordination sales team ensure commercial offer particular business line competitors offerings participate development standard costing new servicescontracts sign commitment proposed service level agreement slas review validate specific solution configurationdeal shaping ensure delivery capability achieve client expectations work delivery leadership signoff solutions support sales opportunities validate expected delivery capability key achievements successfully renegotiated 35 usd contract extension 10 usd sales achieved last 2 years overall contract margin targets achieved year year adjustments general manager march 2011 january 2014 company name city state program managing 2 engagements fa legal bpo scope nordic us client respectively key object fa scope perform different activities across towers p2p otc r2r various process covered like vendor creation invoice processing helpdesk te payment fixed assets reconciliation cash allocation billing cci legal client data entry includes 5 functions foreclosure legal paper service process business functions data entry case information gathering affidavit entry summons assignment backend indexing managing overall service delivery end end 2 engagements team size 250 billable agents 9 team leaders 3 managers managing overall service delivery 2 critical clients team size 200 billable agents 5 team leaders 2 managers act single point contact accenture operations organizationsregions cascade information respective geographies vice versa identify coordinate accenture operations resources needed various stages program ensure acn service delivery organization actively looking optimize process delivery leveraging solution functionality ensure solution enable service delivery organization deliver commitments area provide expert input access accenture operations smes regional impacts needs manage escalated risks issues conjunction program lead main contact client relationship management contract delivery related scope identify communicate potential impacts solution changes service delivery organization consideration part decision process sign service acceptance behalf service delivery organization managing run estimates budgets service delivery assessing service delivery organization impacts ability proposed requested solution changes innovation drive andalso scope increase deals part responsibility key deliverable retention practice activities pertaining working hr capability development support groups enable occasionally support geo sales teams defending service proposals key achievements engagement managed leadership chosen represent accenture best performing outsourcing deal iaop forum delivered 7m usd pl impact benefit client resulting 1m usd revenue addition part gain sharing accenture worked directly sales process several bpo rfp responses win rate 70 engagements leadership lowest attrition rates operations lead march 2010 february 2011 company name city state project managing global biostatistics programming document technology towers clinical research team us based pharma client key objective clinical research team collect monitor research assesses evaluate information lab tests subjects adverse effects medications make documents submission ready fda also managed data entry safety review towers single case processing team us based pharma client key objective pharmacovigilance process collect monitor research assesses evaluate information healthcare providers patients adverse effects medications managing overall service delivery 2 critical towers team size 91 billable agents 5 team leaders 2 managers managing overall service delivery 3 critical towers team size 91 billable agents 5 team leaders 2 managers key responsibility manage overall service delivery ensuring sla compliance single case processing team global biostatistics programming document technology towers strategizing meet sla targets process client forecasting hiring requirements completing hiring process line hr planning quarterly monthly target teams accordance process deliverables bi annually performance appraisals team leaders team members central hr dept scheduling trainings team members various departments per business need maintaining healthy client relations ensure smooth business flow managing exceeding quality expectations clients identifying opportunities process improvements frontending client process related issues including capacity management target setting key achievements involved setting accuracy framework aep gbp doctech processes designing functionally implementing metrics management process resulting productivity put increase restructuring resource level performance management system reformatting individual level balance scorecard make performance evaluation data driven setting incident management process resulting month month reduction client rework cases solutioned aggregate safety reporting productivity slas setting people forums resulting improvement ges scores reduction attrition created operation guide document processes assistant manager manager august 2006 october 2008 company name city state managed team 72 agents 5 team leaders b2b order cash process along handling team 20 agents 2 team leaders looking credit balance project responsible ensuring slas cash aging met also ensure cr balance shows month month reduction responsibility also ensure maintain healthy ledger hence conduct housekeeping activity petty dollars write offs conducted monthly introduce quality rigor process remove areas concern thus bringing improvement process performance holding team meetings taking one one session sharing best practices maintaining team statistics leave record training schedule preparing performance based strategizing meet sla targets process client forecasting hiring requirements completing hiring process line hr planning quarterly monthly target teams accordance process deliverables bi annually performance appraisals team leaders team members central hr dept scheduling trainings team members various departments per business need client relations ensure smooth business flow key achievements given zen master award given rewards points sr manager exceptional performance implemented behavior driven input metrics helped increase call productivity 30 within 2 months streamlined sla reporting process achieved highest ever cash collected month december 2009 2 year history process team leader december 2002 july 2006 company name city state scope exercise included answering inbound well outbound supervisory calls collection outstanding checks responsible teams performance part goal ensure teams performance par teams similar portfolios well ensure slas met conducting briefing giving explanations client process performance biweekly basis additional responsibility process trainer absence dedicated trainer also part ideas committee reward new idea forwarded associates interacting client discuss strategy collections raise monthly invoice weekly scheduling staffing team members monthly evaluation agent productivity planning rewards recognition activities sharing daily productivity updates manager annual appraisals team members facilitating recruitment training process streamlining process per copc requirement analyzing csat well sla metrics preparing relevant action plans team level key achievements responsible transitioning process given opportunity second transitioning higher delinquency business process selected part transition team pilot process always rated exceeding expectation rating quarterly tl reviews senior technician february 2002 december 2002 company name city state worked second largest isp software solutions provider united states senior technician provide technical support incoming calls provide process training new hires coaching mentoring agents maintaining dash board monitoring calls key achievements csat scores 94 knowledge 96 courtesy 245 surveys time highest across floor twice awarded making maximum smart transfer sells got g5 p4 rating appraisal5 highest process developer july 2000 september 2001 company name city state making outbound collection calls taking escalated calls mentoring floor training new hires updating dashboard briefing new updates sharing best practices key achievements got promoted 12 months joining awarded star month award twice 11 outstanding exceeding expectation performances 13 aes scores education mba finance 2015 mahatma gandhi university state india gold certification operations management 2013 isb accenture joint program city india diploma hotel management 2000 institute hotel management city india high school 1997 bharatiya vidya mandir city india interests avid follower soccer cricket love cooking watch movies personal information married skills program managementservice managementclient relationship managementsales solutioning transition managementperformance managementmanaging pl,BPO
project construction manager summary experienced project manager auto cad background executing luxury custom residential projects bidding completion maintaining industryleading quality standards implementing cad technologies major capability gains highly skilled leading crossfunctional teams liaising contractors external agencies ensuring ontime completion project milestones able excel demanding environments introduce best practices highlights residential construction blueprint reading leadership exceptional problem solver excellent driving record strong communication skills detailoriented friendly hardworking architectural facades accurate measurements estimates auto cad proven working experience construction management advanced knowledge construction management processes means methods expert knowledge building products construction details relevant rules regulations quality standards understanding facets construction schedule project logical steps budget time required meet deadlines familiarity construction management software packages ability plan see “ big picture ” competent conflict crisis management leadership human resources management skills accomplishments turned around projects took numerous projects turned behind schedule budget turned around meet timeline budget commitments restored customer relationships built trusting relationships dissatisfied customers risk litigation converting happy loyal facilitated subcontractor upgrades identified subcontractors quality value gaps replaced others could deliver higher standards built brand community project took job build affordable foster home church project faltering without direction plans funding secured plans permits funding complete project building 8bedroom 9bath foster home heavily funded contractor community donations project manager construction five international furniture retail stores egypt first project manager work region successful opening five stores experience company name august 2014 april 2016 project construction manager city state assisted skilled workers construction projects phases rough finish carpentry completed indoor outdoor residential construction projects handle newstart announcements intake bids decide contractors use review building plans contracts obtain permits licensing review project depth schedule deliverables sub contractors needed oversee onsite offsite construction monitor compliance building codes client needs selections review work progress daily basis plan ahead prevent problems resolve emerging ones handson problem solving facilitate meetings owners construction managers upper management schedule building inspections stay front activities priming subcontractors advance next deliverables make sure theyre ready needed change orders purchase orders preparation prevent delays missteps personally complete punch tasks requiring broad skill set making minor fixes addressing complex structural issues stucco work truss repair drywall repair installing appliances hanging light fixtures company name january 2012 january 2014 interior designer city state interior designer largest furniture retailer us designed developed oversaw implementation floor plans electrical merchandise paint signageall meet specifications time quality budget adapted plans maintain ashley brand inside accommodating municipality requirements company name january 2004 january 2011 bartender city state going school fulltime 20082011 supported bartender strengthened customer relations skills company name january 2004 january 2008 permit coordinator city state permit coordinator regional permitting service served 70 municipalities helping builders cut red tape expedite permitting process understanding technical specifications construction building trusting relationships builders municipalities able help builders save time often money permitting process education ba interior design international academy design technology city state interior design international academy design technology warrior leader course wlc 2003 leadership wlc formerly called primary leadership development course pldc first leadership course noncommissioned officers ncos attend wlc monthlong course teaches specialists corporals basic skills lead small groups soldiers course hard hitting intensive emphasis leadership skills prepares soldiers advance rank sergeant ohio state university sports fitness management city state franklin military experience company name july 1998 september 2007 field artillery surveyor city state records field data prepares schematic sketches marks survey stations performs astronomic observation measure azimuths angles determines deviations target connection position area surveys angular measuring equipment assist pads operator transfer strap preparation operations pads computes data using logarithms calculator obtain unknown required field data include computing accuracy ratios adjustment operates performs pmcs vehicles radios weapons survey equipment skills auto cad great leadership skills operation monitoring management material resources judgment decision making management personnel resources time management complex problem solving critical thinking active listening reading comprehension contribute planning meetings excellent verbal written communication skills working within budget creative resourceful hard working proficient microsoft office outlook excel office programs drafting understanding construction plans managing change orders organized detailed knowledge florida building codes multi tasking,CONSTRUCTION
vice president experience vice president 042018 122018 managed aspects epson launch wearable technology product line including messaging executive speech presentation video script media relations social media integration partner announcements press releases materials event logistics convinced company conduct press conference industry event resulting 200 media attending dozens national media broadcast stories including cnn fox news usa today cnet mashable engadget achieved epsons main objective perceived legitimate competitor established industry players google glass fitbit instrumental success isc2 worlds largest association information security professionals growing less 8000 members 80000 10 years conceived isc2 survey information security profession resulting coverage wall street journal fortune forbes numerous security trade media establishing cissp certification gold standard wrote numerous articles blogs speeches video scripts top security professionals including howard schmidt first cybersecurity advisor white house played key role rebranding iconectiv telecommunications services provider business unit ericsson focus emerging markets wrote messaging new company vision incorporated ceo letters speeches communications staff partners wrote articles white papers brochures website content managed earned owned sponsored media programs including coverage usa today yahoo finance dana point initiated companywide update communications processes better position firm growth introduced company messaging maps consistent storytelling across content channels counseled teams creating relevant compelling earned owned media content secured standalone articles business consumer media sites ai startup including axios thenextweb venturebeat guided new hire becoming top earned media producer two clientrecommended budget increases upon exceeding program goals vice president 032013 032018 implemented range earned owned sponsored media initiatives met exceeded program goals influence including epson new ventures division conversational ai pioneer nuance communications iconectiv technology startups involved iot data analytics 5g continuously offered additional program ideas resulted business traction secured bylined article cambridge semantics financial times leveraging thomson reuters announcement resulting two major new business leads created unprecedented visibility credibility among key audiences reveal mobile leveraging retail store data securing media placements new york post usa today yahoo news motley fool newspaper retail trade media outlets oversaw production communications materials across clients including press releases fact sheets presentations speeches brochures email marketing social media white papers articles websites blogs internal communications ensuring consistent impactful messaging every touch point demonstrated success verifiable data including earned media analysis website traffic social media audience growth engagement etc public relations manager 062011 032013 company name achieved global expansion communications program iot provider telit wireless due exceeding objectives north america vice president 012001 032011 account management maples communications mission viejo managed account team agencys largest client toshiba 24 million billings annually developed executed public relation plans including product launches environmental initiatives community outreach corporate activities wrote messages speeches video scripts collaboration executive team retained isc2 worlds largest association information security professionals entire agency tenure 400 budget increase directed communications program beginning startup networks motion providers first wireless navigation solutions gpsenabled mobile phones resulting acquisition four years later education bachelor arts journalism california state university city journalism summary technology communications executive ability lead content marketing public relations programs brand name emerging technology companies accelerate business growth generates creative ideas exceed project expectations expert content developer owned earned sponsored media makes complex technology stories accessible business mainstream audiences counsels executives effective messaging communications strategies experienced ghost writer articles blogs social media speeches video scripts passionate knowledgeable latest technology innovations industry experience includes telecommunications5g internet things iot artificial intelligencemachine learning data analytics augmented realityvirtual reality company experience includes epson toshiba ericsson cisco ingram micro nuance communications skills account management ai agency billings branding broadcast brochures budget content client clients email epson finance financial focus gps information security letters logistics marketing materials media relations messaging navigation networks newspaper presentations press press releases processes producer retail reuters scripts script speeches speech stories white papers telecommunications phones toshiba video vision website websites website content articles additional information awards winner three silver anvils national award excellence public relations society america,PUBLIC-RELATIONS
patient advocate summary compassionate professional crisis specialist believes excellent people skills open communication essential functions successful client advocacy highlights exceptional organizational skills mediation state government background proficient nims ics creative problem solver empathetic emergency response training natural leader excellent interpersonal skills accomplishments effectively manage caseloads 50 clients given time cardon outreach promoted case assistant 4 months employment chippewa river industries received letter recognition letter accomplishment mn doc warden correctional excellence experience patient advocate november 2015 current company name city state created maintained patient accounts mpower updated hospital progression obtaining medicaid coverage educated patients different types medicaid advocated patients behalf working county get medicaid coverage managed caseload 5060 patients maintained patient privacy confidential patient information case assistantjob life skills coach july 2013 november 2015 company name city state reported documented relevant information pertained clients behaviors well job developer dvr conducted comprehensive initial inhome inoffice vocational assessments prior first wraparound meetings documented clients information including service plans vocational reports progress notes conducted outreach advocacy rehabilitative services vocational cases crisis intervention needed taught clients anger management techniques relaxation skills impulse control social skills emotional coping skills functional living skills successful community employment life skills created job coaching 101 presented new existing job coaches office administration specialist senior january 2012 february 2013 company name city state promoted office administrator 2012 oph prison education department supervised offenders within education department kept track disciplinepayroll proficient marcs crystal reports databases drafted memos letterheads education director using microsoft office administered tabe testing offenders obtaining gedhsed coordinated reading fundamental book fair institution offenders well offender graduation successfully learned oph offender education channel media software designing custom schedule televised education lessons within institution correctional officer july 2005 january 2012 company name city state enforced resident behavior management system wrote incident reports infractions following ics protocol employed deescalation techniques verbal commands used physical mechanical restraints address unruly inmates implemented defensive tactics physical restraints maintain safety security personnel general public served new officer mentor member conflict resolution committee diversity instructor created training module generations workplace using power point diversity instructor successfully completed learning lead training seminar nonsupervisory staff attend complete series promoted two work class opportunities corrections manufacturing specialist office administration senior time officer point sale supervisor march 2002 august 2004 company name city state supervised 20 teammates per shift analyzed sales transactions reported sales manager received recognition shopko ceo providing excellent customer service education sociology leadership studies present fort hays state university city state minor leadership studies aas criminal justice 62005 rasmussen college city state criminal justice fema is0001915 supervisor eeo course certification 102015 ics 100 hospitals 102015 fema minnesota department corrections learning lead certificate part one departments supervisory course 12012 skills public relations case management client advocacy community service disaster responder american red cross altoona wi northwestern region january 2016 present currently training via online disaster relief certification child adocate turning point domestic abuse shelter river falls wi march2005 june 2005 worked children domestic abuse situations led circle groups children 5 10 years old ​,ADVOCATE
logistics coordinator summary obtain fulltime position company offers opportunities growth potential contributing success employer im executive dynamic leader team player motivator 15 years human resourcesoffice experience contribute company organization im detailoriented person excellent analytical skills experience benefits payroll administration along 10 years community service work accomplishments employee month award team player award experience july 2013 november 2013 company name city state logistics coordinator rail logistics work inbounding outbounding trains three different states local railroad ensuring vins big three automotive companies correct trains data entry switch instructions document train information along verifying waybills vins correct destination matching waybill numbers ensuring information inputted accurate giving attention detail december 2011 october 2012 company name city state administrative assistantreceptionist answering telephones welcoming guests receiving directing visitors word processing photocopying filing faxing assist scheduling organizing complex activities meetings department activities members management team maintainingreordering office supplies coordinate travel arrangement employees consultants necessary coordinated work activities subordinates staff january 2011 september 2011 company name city state project lead project manager assisting 36th district court transition one hrispayroll system adp 50 adp hrb workforce servicing 400 employees march 2008 october 2008 company name city state hr coordinator administered monthly payroll 30employees 3 different sites managed employee benefits building contents liability multiple sites reviewed job descriptions developed hiring manager ensured flsa compliance coordinated formal employment offers preemployment drug screen background checks created maintained employee files employee database june 2006 february 2008 company name city state hr specialist facilitated hiring placement process 100 different positions supported disciplinary action terminations including cobra administration conducted employee training benefits expert ipay systems administered employee welfare benefits open enrollment organized returntowork program employee health safety training prepared monthly reconciliation temporary employment accounts august 2001 june 2006 company name city state hr benefits administrator prepared monthly reconciliation healthcare accounts bcbs bcn hap total healthcare omnicare delta dental sunlife mutual omaha life insurance employee census report creation responded inquiresconcerns regarding employee healthcare benefits experience workers compensation stdltd fmla ada child support orders cobra administration loa healthcare reform act handled recruitment placement union employees prepared paperwork new hires terminating employees completion paperwork completed adp system reports hr compliance education 2016 university phoenix health care mgmt bs bs healthcare administrationhm university phoenix healthcare administration w concentration health care mgmt pending 20132016 accomplishments trained 350 staffmembers use hris selfservice benefit system adps benefit expert ability handle multiple priorities simultaneously handle human resource functions high level confidentially ability meet deadlines ability work alone team setting ability set goal make sure goal carried fullest ability produce work high degree accuracy attention details employee month award team player award conducted new hire orientations quarterly implemented inhouse hiring system also implemented backtowork program employees workmans compensation dia still using today professional affiliations warren conner development coalition detroit skills compensation healthcare hr benefits cobra reconciliation adp accounts ada annuities dental fmla healthcare accounts healthcare benefits leave absence life insurance loa longterm disability ltd new hires recruitment shortterm disability std award excellent multitasker simultaneously team player health safety terminations training payroll administrative assistant answering faxing filing office supplies receptionist scheduling telephones word adp hr project manager database employee benefits flsa liability detailoriented human resources office experience automotive data entry logistics railroad,ARTS
data analyst professional summary industrial systems engineering graduate certified base sas programmer lean six sigma green belt strong background statistics mathematics logical problem solving looking dynamic opportunity data driven fields analytics statistical modeling core qualifications data science tools r base sas python numpy pandas matplotlib scikit learn spss minitab matlab apache spark sql ms excel ms visio tableau mysql oracle database microsoft access key competencies data extraction data wrangling data analysis data visualization regression analysis linear logistic multinomial time series analysis association rule mining monte carlo simulation optimization random forests experience 072016 current data analyst company name state 092015 052016 student manager company name state undertook leadership advisory role training newcomers hone culinary behavioral skills projects classification customers credit card company jan 2016 ­ may 2016 performed logistic regression credit card company dataset classify clients credible noncredible extracted crucial factors simplify classification model using exploratory factor analysis developed validated model classify future customers aid decisionmaking simulation analysis adding second parking ticket booth mall aug 2015 ­ dec 2015 assessed distribution trends incoming customer patterns performing statistical analysis matlab expertfit additional booth modeled using arena reduced average waiting time per customer 62 minutes 18 minutes statistical analysis defects clutch plate manufacturing six sigma study jan 2015 ­ may 2015 dmaic methodology define measure analyze improve control implemented understand cause defects data statistically analyzed help control charts using minitab 062013 072013 intern company name identified areas assembly line light commercial vehicle operations could housed developed detailed model improved layout accommodate operations using autocad improve space utilization 300 consultant selfstorage company classify customers worthy worthy based activity company website using random forest algorithm built model r model deployment using python currently building reservation model public storage forecast customer would reserve storage education aug 2016 masters science industrial systems engineering binghamton university state university new york industrial systems engineering 351400 may 2014 bachelors engineering mechanical engineering osmania university mechanical engineering 333400 skills apache autocad charts credit clients data analysis data visualization databases dec decisionmaking layout leadership matlab microsoft access ms excel minitab mysql optimization oracle database python sas simulation six sigma spss sql statistical analysis tableau visio website,AUTOMOBILE
hr clerk summary ethical team oriented policy driven individual experience apar human resource administration auditing documentation experience property management 96 units vast number computer skills highlights accounts receivable professional expert customer relations proficient sap strong communication skills erp enterprise resource planning software strong organizational skills large cashcheck deposits expert customer service expert invoice processing telecommunication skills active listening skills energetic work attitude courteous demeanor accomplishments research investigated analyzed client complaints identify resolve issues multitasking demonstrated proficiencies telephone email fax frontdesk reception within highvolume environment customer service handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency administration performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents interdepartmental use training successfully trained staff office systems databases policies procedures focusing minimizing errors generating superior results scheduling facilitated onboarding new employees scheduling training answering questions processing paperwork multiple awards performance computed data reports provided required weekly monthly quarterly reports listing sales figures client track records customer service researched calmed rapidly resolved client conflicts prevent loss key accounts market research interviewed clients via market research surveys identify product issues customer needs customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders research conducted research led development resident retention experience hr clerk 042015 062015 company name city state managed receptionist area including greeting visitors responding telephone inperson requests informationbackupmade copies sent faxes handled incoming outgoing correspondenceorganized files developed spreadsheets faxed reports scanned documents accounts payable clerk 022014 032014 company name city state receive verify invoices requirements match purchase orders invoice prepare batches invoices data entry matching invoices correct vendor number responsible management weekly check mailings charge maintaining updated vendor files file numbers daily task includes management customer service line payment status missing invoice etc charge getting necessary documentation auditing department accounts payable clerk 122013 022014 company name city state auditing several months sprint bills check discrepancy plan rates preformed calculations collected bills analyzed charges complete variances excel spreadsheets completed developed procedure auditing sprint bills apar clerk 072013 112013 company name city state executed accounts receivable reporting enhancements reconciliation proceduresperformed debit credit total accounts computer spreadsheetsdatabases using specialized accounting softwarereceived recorded banked cash checks vouchers well reconciled records bank transactionsverified details transactions including funds received total account balancescoded general ledger processed vendor invoice paymentsdeposited third party checks well monthly reserve transferscoordinated approval processes accounts payable invoicesbalanced batch summary reports verification approvalresearched resolved billing invoice problems accounts receivable accounts receivable specialist iii 082000 062011 company name city state posted overhead invoices appropriate general ledger accounts researched resolved accounts payable discrepancies invoice adjustments coded entered least 50 invoices day effectively managed highvolume inbound outbound customer calls recognized late fees shut ins company utilities setup credit card process ensure time payment utilities assisted new vendor setup recipient multiple positive reviews acknowledging dedication excellent customer service posted cash completed journal entries preform debit credit memos successfully implemented scanning program help sox compliance apartment managerleasing 081999 122000 company name city state tipton management pine lake village apartments leased managed maintained 96 occupancy paid bills allocated budget completed moveins move outs got painting sign bids property rehab serve evictions filed evictions sent letters renewals offered incentives renewals education bsba human resource management 2011 ctu online city state usa gpa gpa 395 study business management emphasis human resource management enrolled maintained 395 gpa also school mentor risk students skills accounts payable accounts receivable customer service microsoft suite sap solomon knowledge quickbooks,HR
math teacher menrit mansour professional summary educational professional accomplished organizing teacher curricula creating full year course pacing guides creating implementing engaging interactive lessons combine reallife experience provide highest level education student skills word excel powerpoint •advanced knowledge skills using media tools teaching purposes prezi presentations youtube video creation wiki pages mathematica popplet managing classroom diverse populations strong collaborator technological instruction effective time management tailoring curriculum plans positive learning environment classroom discipline student motivation managing classroom diverse populations strong collaborator technological instruction effective time management tailoring curriculum plans positive learning environment classroom discipline student motivation work history math teacher 082014 current company name – city state lead teacher 012013 012014 company name – city state math 7 4 classrooms intervention math 7 1 classroom prepared pertinent materials assigned graded class work homework assignments created overall unit plans classroom daily lesson plans accommodate set students needs collaboration teachers common core standards differentiated materials english language learners learners special needs learning disabilities attended participated math 7 teacher focus group plan weekly lessons discuss teaching methods strategies student teacher 012012 company name – city state lead teacher algebra ii 3 classrooms fundamentals geometry 1 classroom prepared pertinent materials assigned graded class work homework assignments created overall unit plans classroom daily lesson plans accommodate set students needs differentiated materials english language learners prepared administered formative summative assessments attended participated algebra ii teacher focus group plan weekly lessons discuss teaching methods student teacher 012012 company name – city state lead teacher algebra 4 classrooms prepared pertinent materials assigned graded class work homework assignments prepared administered formative summative assessments created overall unit plans classroom daily lesson plans accommodate set students needs differentiated materials english language learners learners special needs learning disabilities prepared administered states exams star testing attended monthly staff meetings address classroom issues student teacher 012012 company name – city state assisted teacher ellsheltered algebra classroom tutored students algebra preparing exams helped complete homework assignments worked oneonone bilingual students native language assisted students weekly vocabulary designed expand language comprehension skills taught one lesson end semester differentiated materials meet ell students’ needs conducted case study 2 ell students various stages language learning program cash office associate 012007 012013 company name – city state balance store safe registers daily well make deposits work cashier assist customers purchasing items maintain clean environment workers customers help fellow workers operating registers work customer service desk assist customers returns complaints answer phone calls manage break schedule fellow workers help floor associates build fixtures organize merchandise work layaway assist customers proceedings layaway stock layaways receptionistphysical therapy assistant 012010 012013 company name – city state answer phone calls schedule patients make patient charts complete patient registration billing office set patients electricalstimulation machines apply coldhot packs needed perform ultrasound patients requested physical therapist assist patients exercise prescription well train proper exercise machine use math teacher 082014 current company name – city state education master arts teaching mathematics december 2012 university southern california city state teaching mathematics bachelor science applied mathematics june 2011 university california city state applied mathematics skills arabic balance billing cashier charts customer service english focus managing materials math 7 mathematica meetings microsoft programs excel office powerpoint word presentations purchasing quickbooks teaching teacher phone video,TEACHER
accountant summary flexible bookkeeper accountant adapts seamlessly constantly evolving accounting processes technologies highlights account reconciliations accounts payablereceivable complex problem solving bank reconciliations creative problem solving budget analysis preparation effective time management complex problem solving excellent managerial techniques cost accounting multitask management general ledger accounting strong communication skills periodic financial reporting expert strategic planning intuit quickbooks specialist sap accomplishments professional accomplishments area gaining well rounded accounting knowledge business communicating bottom line affect decisions part team created advised implemented sap north america working colgate businesses helped implement several different accounting software solutions experience 082016 032017 accountant company name city state handled day day accounts payable accounts receivable monthly financial closing work process sales tax 012007 082016 coowner company name city state created business plan help preserve historic landmark building encourage economic development historic downtown rogers created scratch poor richards art artist coop purchased rabbits lair turned fabric fiber center became one top 10 shops america handled day day operations finances management employees strategic planning worked city rogers help beautification implementation events 112001 012007 owner company name city state bkp created daughter wanted stay home job turned bookkeepingaccounting firm 7 employees 120 different business customers bkp specialized small businesses needed bookkeeper come site keep accounting records uptodate train daytoday accounting needs bkp sold beallbarclay 2005 became business development manager 091999 062001 accounting manager company name city state hannas company grown fast needed process procedures software bring speed implemented new software audits inventory controls retail shops 091997 091999 cost accounting manager company name city state job implement sap software starbucks going manufacturing processes creating cost accounting system fabulous job found seattle gray days hard 061989 091999 cost accounting manager company name city state begin costaccountant irish spring portion manufacturing kansas city ksplant time change automation manufacturing process upgrading software sap fell love accounting helping manufacturing team understand worked time colgate involved cost unions strikes complete downsizing administrative roles different general managers facility working new york monthly reports annual budgets projects included creation cost accounting system processes cpa firm hired implement software counterpart flew ny week work flew back thursday work regular jobs sap running colgate transferred hills pet nutrition topeka ks cost accounting manager implement sap 021985 011989 accounting manager company name city state speaco foods manufacturing facility multistate made vinegar juices hot sauce mustard family owned business worked summers high school college worked manufacturing plants graduated college graduated college worked accounting department started accounts payable receivables inventory control role accounting implement new software train others get inventory cost accounting systems running left speaco foods became accounting manager education 1985 bachelor science business administration university ozarks city state usa business administration affiliations main street rogers skills account reconciliations accounting accountant accounting manager accounts payable accounts receivable administrative artist art automation bank reconciliations bookkeeping bookkeeper budget analysis preparation budgets business development business plan closing strong communication skills cost accounting cpa creative problem solving fast financial financial reporting general ledger accounting inventory inventory control managerial manufacturing process manufacturing processes problem solving processes quickbooks retail sales sap strategic planning tax time management upgrading,ACCOUNTANT
business development manager summary experienced sales professional effective leader currently sales professional ct wolters kluwer highly motivated selfdriven resultoriented consultant tenacious new business prospecting selling negotiating closing skills skillful verbal written communication skills including ability present executivelevel audience passion gaining personal relationships clients strong understanding use strategic selling techniques former professional athlete experience 032017 current business development manager company name consulted clevel executives develop implement effective enterprisewide strategy maximizes value delivered solutions order ensure success key initiatives developed conducted effective presentations contract decision makers clevel accountable entire sales cycle prospecting closing deals forecasting strategic planning july 2015 march 2017 business development manager wolters kluwerct corporation fy 2016 1044 ct corporation fy 2016 1 business development manager law firm segment team fy 2015 109 ct corporation primary responsibility driving profitable customer acquisition sales growth responsible developing implementing relationships existing customer base well pursuing new customers representation compliance services formationqualification services demand services leverage strategic planning order optimize revenue generation sales efforts participate collecting evaluating performance metrics participating indepth ongoing analysis departmental services processes customer preferences understanding overall needs law firm channels factors contribute success assist monitoring department metrics assisting identification relationships trends data well factors influencing results contributing development solutions maintain improve customer satisfaction increase revenue andor decrease expenses may 2012 july 2015 tampa southwest florida territory manager lexisnexis successfully earned 2 circle excellence company trips achieving top sales results 2010 2011 earned best sales teaming award region 2011 fy 2014 100 lexisnexis fy 2012 100 lexisnexis qualified earned top performers trip 2012 2014 created implemented effective accountterritory plans included developing implementing sales strategy considering new business growth managing resources necessary drive new business forecasting revenue developing key contacts business relationships within new account including influential individual high level decision makers identified qualified opportunities order successfully advance selling process close consistently identified communicated effectively executives high level officials articulate competitive differentiators provide solutionbased sales presentation established maintained excellent customer relationships levels acted liaison sales support customers ensure positive onboarding process developed strategic sales plans using business analysis tools identify track revenue trends recognize sales opportunities target specific sales activities analyze competitive threats within territory january 2010 april 2012 michigan south dakota account executive dayton ohio lexisnexis fy 2011 100 lexisnexis fy 2010 100 lexisnexis secured largest pos contract history lexisnexis account executive 75123 created implemented effective accountterritory plans included developing implementing sales strategy considering new business growth managing resources necessary drive new business forecasting revenue developing key contacts business relationships within new account including influential individual high level decision makers identified qualified opportunities order successfully advance selling process close established maintained excellent customer relationships levels acted liaison sales support customers ensure positive onboarding process customized pricing proposals matched lexisnexis solutions prospective customers business needs developed strategic sales plans using business analysis tools identify track revenue trends recognize sales opportunities target specific sales activities analyze competitive threats within territory 021998 122009 executive director company name 081997 112005 assistant soccer company name responsibilities included identification analysis recruitment student athletes planning execution practices player skill development academic monitoring counseling supporting division college soccer program november 1994 may 1998 professional athlete soccer player ohio cincinnati silverbacks npsl national professional soccer league dayton dynamo npsl columbus xoggz usisl 111994 022005 director company name daytons largest comprehensive youth soccer organization coach history state earn highest coaches honor twice 2006 2009 manage activities 150 coaches trainers team managers team leader presentations delivered oneonone small large group settings taught thirty certified license courses graduating 1000 professional coaches successfully achieved day day operational goals focusing long term strategic goals conduct training educational programs thousands players topics fitness nutrition injury prevention sport psychology life skills responsible developing reviewing updating training educational materials demonstrated team building skills communication empathy motivation problem resolution trained certified coaches fully prepared national licensing courses supervised managed coaching staff within olympic development program established specific curriculums educational presentations incorporated within district state levels instructed players district state regional levels order achieve fullest potential achieve position united states national team education training 1995 bachelor science educationexercise physiology wright state university city state educationexercise physiology skills academic articulate business analysis business development c closing coach coaching competitive counseling customer satisfaction driving educational materials educational programs forecasting injury prevention team building team leader law managing enterprise pos presentations pricing problem resolution processes proposals psychology recruitment selling sales sales plans sales support strategy strategic strategic planning,BUSINESS-DEVELOPMENT
information technology specialist professional profile qualitydriven practical systems administrator number years aligning business systems business policies guidelines looking bring strong analytical problemsolving skills industryleading software company qualifications comptia security ce sy0401 certified refined system debugging diagnostic skills excellent analytical interpersonal communication organizational skills system administration unix system performance monitoring team player selfstarter ability operate without detailed work direction working knowledge application servers j2ee oracle unix os linux ldap database service oriented architecture physical architectures mainframe remedy virtual machine high proficiency level ms office word powerpoint excel outlook relevant experience automated repeatable tasks possible increase efficiencyconsistently received 100 rate customer satisfactionperformed root cause analysis identify system errors improve accuracy 15awarded tech quarter contributions mission experience information technology specialist sep 2013 dec 2015 company name city state 5 years experience maintenance troubleshooting complex infrastructure provide help desk services first level troubleshooting customers multiple systems use internally developed maintenance provider plans procedures tools identify troubleshoot diagnose failures restore system capability operations analyze diagnose isolate failures hardware linereplaceable units lru directly replace coordinate replacement failed hardware lrus maintenance provider vendor collect data describing environment time failure provide root cause analysis necessary escalation engineering pointofcontact provide required support engineer maintenance provider discrepancy report dr investigations resolution efforts necessary perform network management services include monitoring networks device health status monitoring network performance utilization optimization tuning tasks perform operating system monitoring commercial shelf cots software monitoring custom software monitoring resource memory allocation modifications authorized user lists user profiles file system maintenance include deletion log files longer needed monitoring storage space ensuring backups completed appropriately awareness appropriate system processes running times support software promotes performing system reboots monthly daily preventive maintenance process bounces per documentation provide accurate timely documentation system problems request shift turnover log assign units tickets accordance unit policy analyzed customer stakeholder needs generated requirements perform functional analysis implemented requirements management plans made recommendations improve technical practicescollected analyzed reported program metrics including product technical performance measures key performance parameters systems engineer may 2010 sep 2013 company name city state obtained mission related certification required application services provider within 24x7 technical support tier trained current new team members existing new application services procedure commercial shelf cots software performed system health analysis identify analyze collect preliminary data recommend effective solution anomalies coordinated conducted lowlevel system testing problem analysis servers desktops infrastructure work analyzed levels total system product include concept design fabrication test installation operation maintenance disposal performed technical planning system integration verification validation supportability effective analysis multiple systems performed functional analysis timeline analysis detail trade studies requirements allocation interface definition studies translate customer requirements hardware software policies coordinated systems partners finalize designs confirm requirements met provided continued maintenance development bug fixes patch sets existing web applications diagnosed unix windows processing problems execute appropriate solutions ensured network system data availability integrity preventative maintenance provided documentation startup shut first level troubleshooting processes help desk staff implemented companycustomer policies technical procedures standards preserving integrity security data reports access consistently met deadlines requirements production work orders monitored network performance provide network performance statistical reports realtime historical measurements managed network monitoring server monitoring offsite recommend architectural improvements design solutions integration solutions systems engineer associate feb 2009 may 2010 company name city state coordinated neas weekly brownbag seminar va95 technical resource center formatted delivered training specific intended party purpose company standards updated composed created content electronic format assuring accuracy proper display va95 trc technical library served windows subject matter expert sme research create procedures recommended cots product enable closed caption video content support national center missing exploited children ncmec reviewed routed resumes appropriate managers account representative resource planning team rpt maintain spreadsheet employees key contact information skills resumes communicated duties compensation benefits working conditions potential candidates researched recommended new sources candidate recruiting reviewed human resource paperwork accuracy completeness verifying collecting correcting additional data education bachelors science computer engineering technology spring 2008 prairie view university city state gpa gpa 304840 computer engineering technology gpa 304840 personal information active tssci w poly last update 052010 additional information security clearance active tssci w poly last update 052010 ability adapt changing technology learning applying new methods achieving goals organization tacabet accredited deans list 20052007 honor roll 20062007 engineering technology association vice president 20052007 tau beta pi engineering honor society vice president 20072008 skills interpersonal hardware concept content clients customer satisfaction database debugging desktops direction documentation engineer functional help desk human resource j2ee ldap linux mainframe memory access excel ms office outlook powerpoint windows word network management network networks operating system optimization oracle organizational skills policies problem analysis processes realtime research selfstarter servers spreadsheet system integration team player technical support troubleshoot troubleshooting unix validation video web applications,INFORMATION-TECHNOLOGY
general accountant summary 16 years experienced professional accounting finance seeking opportunity special interest including accountant assistant controller position experienced dynamic individual accounts finance budgeting fund planning auditing taxation accurate efficient methodical handling assigned tasks proficient recommending procedures achieve financial discipline enhance overall efficiency organization excellent interpersonal communication organizational skills proven abilities team customer relationship management bookkeeper key strengths planning problem solving customer relations familiar financial reconciliations general ledgers financial reporting highlights monthly bank reconciliations month end closing process journal entries account payable ap account receivable ar general ledger reconciliations debtors creditors income expenditure intercompany reconciliations fixed assets accounting stock valuation mis financials profit loss balance sheet taxation cash flow forecasting fund management budgeting controlling ratio analysis payroll management statutory returns filling internal statutory audits msoffice wordexcelpower point internet outlook access accounting software sap quick books periodic financial reporting expert general ledger accounting skills managerial aptitude knowledge income tax procedures fiscal budgeting knowledge complex problem solving strong communication skills sap knowledge erp enterprise resource planning software ethical approach finance strong communication skills accomplishments submitted first successful vat refund claim inr 3250 million state government also submitted successful central sales tax reimbursement claim furnace oil duty drawback claim 4 total purchase companys turnover kandla free trade zone every quarter carrier 1997 2008 zero statutory defaults carrier service maintaining healthy relation government organisations sales tax excise labour office experience general accountant january 2011 april 2016 company name issued 200 paychecks vendors suppliers biweekly basis monthly bank reconciliations monthly ledger reconciliations prepare monthend yearend closing journal entries intercompany reconciliations 10 differen maintained accounts receivable documentation electronically paper processed bank reconciliations financial reports verify practice proper due diligence handled cash deposits using proper accounting procedures documentation increased efficiency alleviated work loads creating new excel financial recording system processed payroll electronic deposits employee pay adjustments processed journal entries online transfers payments executed quarterly financial reporting multiple properties analyzed cost control provided timely financial information support corporate goals researched resolved collections billing disputes tact efficiency reconciled bank credit card accounts april march updated confidential employee banking information accuracy speed entities conversion proprietary erp system great plains compile monthly ifrs gaap nongaap financial statements preparing financial statements perform adhoc variance analysis requested finance director perform arap collections inventory valuation prepare forecasting budget cash flow controlling month month forecasted figures providing ratio analysis financials prepare monthly returns filled online coordinate auditors finalization financials managing internal statutory auditors coordinate banks financial matters responsible payroll management accountant may 2008 january 2011 company name maintained accounts receivable documentation electronically paper handled cash deposits using proper accounting procedures documentation entered weekly sales customer count sheets review management reconciled bank credit card accounts year year month end activities including accrual reversal entries analysis amortization prepaid accounts prepare journal entries accruals adjusting entries responsible supply inventory physical count valuation ad hoc reports per requirement management responsible bank reconciliations general ledgers accounts accountant april 1997 may 2008 company name assist annual financial audit reconcile monthly intercompany balances prepare file monthly sales use tax returns 10 states entered invoices prepared reports oracle payables post journal entry reconcile maintain asset liability accounts monthend closing issued number paychecks vendors suppliers biweekly basis reconciled bank credit card accounts year year education bachelor accounting 1996 university skills accounting accounting software accruals accrual ad ap ap ar balance sheet bank reconciliations monthly bank reconciliations budgeting budget cash flow closing conversion erp filling finance financials financial financial audit financial statements preparing financial statements fixed assets forecasting general ledger great plains inventory ledger director managing access excel office msoffice outlook power point word mis monthend closing month end closing oracle payables payroll profit quick books requirement sales sap supply inventory tax returns valuation variance analysis yearend,ACCOUNTANT
hr administrator summary experience recruiting coordinator 6 years supporting various industries expert managing background checks 60 weekly processing new hire paperwork scan upload file employees folders proficient ms excel vlook pivot tables ms office well taleo sharepoint peoplesoft adobe professional initiated managed background checks 45 campus locations tracked processed 200 background checks job requisitions processed new hire paperwork scanned new hire paperwork employees files electronically assisted coordinating new hire onboarding orientation highlights technical expertise adobe acrobat adp enterprise v5 adp select sap system application product ms excel pivot tables vlookup mas200 taleo ms outlook ms publisher adobe acrobat photoshop illustrator indesign peoplesoft sharepoint concur snagit accomplishments maintained graduate award budget via ms excel stipend tuition fees experience hr administrator february 2015 current company name city state provide administrative support director hr sr generalist verify employment requests present former employees ev5 sap process unemployment claims day via fax mail enter benefit enrollments new hires ev5 onboard new hire paperwork adp ev5 sap process i9 paperwork everify new hires manage monthly cobra payments using excel spreadsheet human resources temp november 2014 january 2015 company name city state provided administrative support sr director hr hr assistant coordinator managed background checks physician physician assistants nurses adp select ep staff check processed i9 documents copy scan file updated benefit information adp enterprise add beneficiaries change address dependents assembled corporate handbook benefit packages new hires recruiting coordinator june 2014 november 2014 company name city state provided administrative support director hr 3 recruiters uploaded track new hire paperwork taleo applications cv credentials maintained update employee database report via ms excel ie pivot tables charts vlookup filters scanned upload documents applicant tracking system administrative assistant february 2014 may 2014 company name city state provided efficient professional administrative support department dean liberal arts sciences prepared department communication correspondence memos created awards certificate maintained graduate award budget via ms excel stipend tuition fees compiled graduate awards data ms excel spreadsheet maintained department calendars assisted requests faculty staff student body human resources communications staffing specialist april 2013 december 2013 company name city state compiled latest news wellness president benefits human resources etc onto sharepoint weekly coordinated maintained intranet content design ensure consistency integration accuracy usability manage reports learning management systems courses taken signed take ecourses designed print media posters brochures newsletters handbooks uploaded ecourses learning management system assisted development employee training program materials managing training programs learning management system recruiting coordinator human resources september 2007 april 2013 company name city state managed troubleshoot adp software background check drug testing 45 campus locations compiled new hire packages managed complex monthly billing using ms excel vlookup pivot tables organized webinar training newly hired human resources personal trained human resources personal using adp labcorp escreen software assisted organizing onboarding agenda materials compiled distributed monthly termination report via eprise administrative assistant education department january 2006 january 2007 company name city state education bachelor fine arts visual communication 2010 american intercontinental university city state us american intercontinental university schaumburg il bachelor fine arts visual communication 2010 skills excel human resources ms excel training adp pivot tables recruiting adp software billing eprise onboarding testing administrative support administrative assistant hr new hire paperwork benefits integration integrator intranet intranet content learning management learning management system learning management systems microsoft sharepoint sharepoint staffing training programs usability new hires acrobat adobe acrobat illustration illustrator indesign ms office ms outlook ms publisher outlook peoplesoft photoshop publisher applicant tracking system database employee database claims cobra payments sap award budget correspondence adp enterprise file,HR
sales manager summary driven sales marketing professional strong track record planning organizing generating leads building leading high performing teams 4 years experience sales business development project management trucking mining industry bilingual quick learner ability prioritize simultaneous projects prospect clients perform well demanding environment strong communication presentation organizational problemsolving skills highlights research analysis strategic marketing fluent spanish customer service detailed oriented strategic sales leadership business development key account management market planning experience company name city sales manager 112014 012016 extraction international commercialization bulk asphaltite ­ chile office usd3mm est 2016 led santiago office sales inception usd3mm est2016 successfully identifying securing customers usa latin america formulated detailed sales profitability forecast 5yr expansion plan successfully achieving goals first 18 months improved customer service resulting 43 increase repeated sales company name city state project manager 082012 092014 customized truck body trailer builder mining electricity distribution agricultural sanitation firefighting sectors integrating equipment national crane altec heil mongoose jetters others mercedes benz vw freightliners international truck chassis usd48mm sales reorganized quality control developed new quality assurance resulting 75 reduction customer returns usd700k yearly savings successfully gathered translated presales postsales customer base various industries coherent product designs client resulting improved customer satisfaction effectively coordinated work 40 employees across 5 departments greatly improving internal communications managed projects stages resulting 35 reduction delivery time 15 business growth company name city state marketing consultant 112011 072012 law finance private consulting office usd5mm annual sales planed executed business plans companies consulting enter chilean market generating 5year plan defining specific sales goals succeed country improved office customer acquisition 17 generating usd08m new annual revenue education master science international marketing 2016 hult international business school city state united states america generated one year business marketing plan edmundscom complete support company created one year business advertising plan nbc tv interacting company daily master science marketing 2012 iede business school city state chile bachelor science business management administration 2011 andres bello national university city state chile languages fluent english fluid spanish basic german interests hobbies musician 15 years basketball player technology analysis skills office suite sql google products,SALES
consultant summary accomplished highly skilled controller proven ability impact corporate performance skillful orchestration fiscal management team leadership keen ability influence processes integral company growth driving operational excellence achievement objectives expertise financial statement preparation analysis operational management forecasting cost control provide strategic value leveraging current financial administration trends regulatory guidelines shape solutions approaches fiscal administration team leadership financial statements project management strategic planning development training fiscal report generation regulatory compliance cost analysis forecasting highlights navision mas 200 platinum oracle team ms office suite peachtree accounting turbo tax atb general ledger quickbooks pro fasb depreciation windows netsuite experience consultant july 2014 current company name city state manage monthly general ledger close prepare financial statements subsidiary company assist quarterly financial statements control company reviewed cfo brought date quarterly sales tax reports various states entrusted due diligence potential acquisition worked various project assigned controller august 2001 may 2014 company name city state highly valued financial controller full accountability formulate monthly consolidated financial statements weekly cash forecasts successfully manage team 10 direct reports enveloping accounting credit collections operations guiding industry best practices align corporate strategy develop oversee operating budgets performing indepth analysis revenue cost allocations expenditures ensure optimal cost control strategically balance company growth plans effective risk management improved economic management policies internal controls ensure accuracies reconciliations payroll processing reporting keeping abreast evolving company industry trendspolicies achieve optimal efficiency entrusted lead complex projects senior management team annual audit engagement procedures routinely partner banks financial institutions prepare monthly borrowing base report carlo de pinto controller june 2000 august 2001 company name city state led accounting operations team 10 professionals preparing financial statements sales commission reports payroll cost reports budgets financial forecasts collaborated change management teams understand impacts new accounting policies financial statement initiatives nonstandard transactions mentored new accountants operational accounting expense analysis company standards variance analysis drive operational excellence managed preparation 401k insurance documentation well monthly sales tax filingreporting encompassing 26 states expedited software implementation project resulting seamless transition new accounting program functioned notably respected consultant proficient coordination special management projects controller march 1999 may 2000 company name city state built highly competent team 6 accounting professionals maintained full responsibility monthly quarterly financial statement preparation multiple subsidiaries carried intricate sidebyside comparisons monthly budgeted figures vs actual revenue expenses subsequently formulating variance justifications prepared comprehensive yearend budget analysis monthly account analysis intercompany reconciliations senior accountant may 1992 march 1999 company name city state gained valuable exposure construction real estate insurance legal granitemarble industries preparing financial reports managing staff accountant team tax audit operations presented monitored percentage completion contracts along pension profit sharing plans detailed reporting tools education bachelor arts economics accounting montclair state college city state economics accounting skills accounting accountant balance budget analysis budgets change management consultant contracts controller cost control credit documentation due diligence senior management filing financial financial statements general ledger insurance legal managing ms office suite windows navision oracle payroll payroll processing peachtree accounting platinum policies profit quickbooks pro real estate reporting risk management sales strategy tax turbo tax yearend,CONSULTANT
engineering instructor summary seeking internshipcoop field electricalinstrumentation control engineering spring summer 2017 highlights matlab simulink siemens psse power world etap labview multisim rtlab c ms office certificate industrial automation control apollo knowledge institute july 2012 sept 2012 skills acquired plc programming allen bradley siemens plc hmi scada servo drives vfd hydraulic pneumatic control system experience engineering instructor company name jun 2016 jul 2016 instruct supervise high school students build engineering projects list projects graduate teaching assistant city state company name jun 2015 current assist professor teaching courses control system electrical electronic circuits computer based industrial power system protection introduction c programming instrumentation control engineer city company name oct 2012 dec 2014 execution experience dcs honeywell experion pks c300 controller esd systems supervised electrical instrumentation installation commissioning activities including control motor loop check panel testing field instrument control valve testing shah gas development project abu dhabi uae prepared engineering documents instrument index instrument control valve datasheets cause effect drawings hook drawing mto material requisition vendor offer evaluation technical write preparation control system philosophy fat procedure etc ieee api isa iec nec standards intern city state company name dec 2011 dec 2011 interacted worked plant operator chief engineer scada hmi plc control panel wiring flow pressure level transmitter control valves research project research dynamic stability gridmicrogrid interconnection system using fuzzy logic controller design fuzzy logic controller limit switching transients enable smooth transition microgrid islanded mode gridconnected mode matlabsimulinksimpower system opalrt simulation project close loop traffic control system using plc programmable logic controller control time period traffic lights based density traffic using plc used lg plc simulation education master science electrical engineering university houston may 2017 city state electrical engineering 385 digital control system linear multivariable control system smart grid technology convex optimization unit commitment economic dispatch industrial power system protection power system analysis bachelor technology instrumentation control engineering nirma university may 2012 city india instrumentation control engineering 35 analog digital systems control system design power electronics instrumentation system certifications certificate spi intools smart brains engineering pvt ltd april 2014 may 2014 skills acquired spi intools autocad professional affiliations ieee april 2015 present skills api apollo autocad automation c c programming com controller electronics engineer engineering projects fat drawing http isa labview logic matlab ms office nec optimization philosophy plc programming plc research scada siemens siemens plc simulation system design system analysis teaching wiring additional information awards achievements publication 12th annual graduate research conference grc 2016 uh fuzzy controlled vsc battery storage system seamless transition microgrid gridtied islanded mode 12 runners robocon 2010 india international level robotics event organized asia pacific broadcasting union graduate tuition fellowship university houston 2015 2016,ENGINEERING
6 8 language arts grade teacher summary enthusiastic language arts educator seeking growth education specialist within school dedicated academic socioemotional success student population core qualifications motivating students learning style assessment active listening skills differentiated instruction experience working special needs students classroom management effectively work parents clear public speaking skills achievements student development increased 6th grade language arts standardized test scores 20 analyzing pre post data introducing effective learning techniques technology integration studentrun lesson plans increased 95 6th grade reading comprehension scores students reading 4th 5th grade level grade level end school year program called voyager reading used targeting weaknesses education strategies employed journalism writing techniques 8th graders instruction improve development writing essays 95 students mastered standard learning exam first time four years school improvement status counseling served student mentor students academic problems personal adjustments arose meeting guardians reach solutions making recommendations guidance counselor goal setting established clear objectives lessonsprojects communicated students achieving total understanding grading rubric overall class expectations professional experience company name city state 6 8 language arts grade teacher 012005 082009 developed lesson plans meet academic intellectual social needs students performed student background reviews develop culturally diverse lessons used variety teaching techniques encourage critical thinking discussion language arts class empowered learners reflect selfassess performance established enforced rules behavior procedures maintaining order among class 35 students developed administered corrected assessments timely manner earned positive verbalwritten feedback parents administration regarding classroom instruction management student learning outcomes collaborated ideas performance improvement iep meetings presented effective professional development learning strategies faculty empowered students engage community opportunities beyond school company name city state administrative assistant chief nursing officer 072003 112004 supported team four administrators clerical duties addition directly working chief nursing officer designed new filing system efficient work flow managed multiple projects nursing directors handled multiple phone line system coordinated conferences site documented reports confidential patient concerns managed administrative calendars created correspondence presentations using microsoft word programs company name city state administrative assistant nursing director 012001 012003 managed directors calendar travel arrangements organized nursing conferences site handled multiline phone system created correspondence using microsoft office programs company name city state project manager 011997 012001 headed recruitment clerical staff trained five employees advised president staff promotion managed release press kits created edited content website collaborated web designer content layout designed stockholder certificates lectured trade shows seattle paris instructed business professionals use products services education master education instruction curriculum assessment 2014 strayer university city state graduated summa cum laude 40 gpa professional development education 2009 university phoenix 18 credits education course work focusing growing theories reading methods curriculum instructional strategies bachelor science broadcast journalism 2003 brooklyn college city state 27 additional credits sociology coursework associate applied science print media journalism 1996 kingsborough community college city state skills research journal databases writing apa style speed writing notetaking informal formal observations oral presentations training teaching classroom management evaluating analyzing data problemsolving typing powerpoint presentations excel spreadsheet microsoft word publisher,ARTS
accountant summary need someone delivers sharp results help well qualified results oriented accounting professional fourteen years successful experience positions increasing responsibility dynamic entertainment companies skilled training staff accounts payable receivable payroll functions creating effective teams highlights windows xp microsoft office outlook excel word quickbooks enterprise 170 timberline file maker pos accomplishments general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions experience 012009 current accountant company name city state responsible aspects accounts payable receivable payroll banking liaison reconciled statements credit card additional reconciliations month end analysis closing production month year end financial reporting preparation monthly commission reports control monitoring complex high volume production petty cash daily cash report preparation 1099s 012006 012009 accountant company name city state supervised trained managed staff four permanent employees plus interns oversaw general accounting department areas accounts payable receivable payroll banking liaison reconciled statements credit card lockbox additional reconciliations month end analysis closing production month year end financial reporting preparation monthly commission reports control monitoring complex high volume production petty cash process 012004 012006 junior accountant company name city state responsible aspects accounts payable accounts receivable functions reorganizing reconciling online based business transactions bank credit card reconciliations month end analysis closing managed trained college interns preparation royalty reports preparation 1099s education accounting phoenix universityusfloridamiami accounting present 2003 sheridan technical centerusfloridamiami certificate bookkeeping fundamentals cuc university colombia 1998 bachelor arts degree business administration business administration reference laurel harris president stellarhead 646 3828408 david walton vice president operation dogmatic 917 6716798 languages fluent spanish skills general accounting accounts payable accounts receivable microsoft office outlook windows xp word excel quickbooks enterprise 170,ACCOUNTANT
preschool teacher professional summary detailoriented teacher experience demonstrated success personal professional settings providing range document text translation services skills ms office interpersonal communication planning coordination basic interpersonal interpersonal communication customer relations customer satisfaction english math ms office neat packaging rapport safety sales selling teaching phone turkish work history 062020 current company name – city state put final products together efficiently organized items packaging shipment kept work areas organized clean free hazards promoting consistent productivity increased productivity 15 maintained clean neat work area maximize productivity prevent errors preschool teacher 082019 current company name – city state indiana math science academy educating children younger 5 help prepare school teaching basic learning concepts numbers colors shapes well develop social motor language skills identified children need extra support emotional healthrelated developmental concerns conceived improvement strategies implemented handson playbased strategies games crafts experiential learning welcome desk representative gate attendant 012019 122020 company name – state provided followthrough calls confirmations dissemination requested information suggested various packages amenities guests helping find perfect accommodations fit personal needs answered incoming phone calls developed friendly rapport callers answering questions making recommendations leading conversations bookings managed 50 customer calls per day hospitality desk representative ii 012017 122020 company name – state developed maintained positive customer relations coordinated team members properly handle requests questions coached sales associates product specifications sales incentives selling techniques significantly increasing customer satisfaction ratings managed 50 customers per day safe sitter instructor 122016 122020 company name – city state providing informative class young teenagers teach safely maintain safe environment babysitting handling tough situations well learning manage behavior increased positive performance students order graduate program managed 12 per students per class child care aide kids night aid 092013 122020 company name – city state encouraged child involvement classroom experiences group interaction modeled appropriate activities positive behavior management performed positive role model promoting healthy interpersonal behaviors managed 20 students per room another aide education bachelor arts english psychology 052021 indiana university purdue university city state latino studies 052021 indiana university purdue university city state associate science liberal arts ivy tech community college indiana city state interests accomplishments president muslims student organization iupui vice president active minds chapter iupui social media muslim student organization iupui languages turkish native english native bilingual,TEACHER
senior manager skill highlights windows mac os ms office suite hrms oracle applications training attended year title location organised 2011 basic leadership skills jamshedpur professional experience company name 092008 tata consultancy services indias largest outsourcing organization global workforce 305000 employees spread across 45 countries north america tcs headquartered new jersey employs 30000 employees seasoned hr professional 7 years hr experience currently working head talent acquisition resource management group bps north america tata consultancy services cincinnati ohio past experience includes working hr generalist tcs bps across various locations like midland mi cincinnati oh us mumbai chennai india expertise fullcycle recruiting screening resumes behavioral based interviewing managing hiring process handson experience recruitment services productive fastpaced high energy team environment major strengths include building relationships multitasking time management adapting new procedures business climates change communication skills work experience 3 years us geography head talent acquisition resource management group bps north america prior worked satyam bpo hyderabad mar 2007 sep 2008 hr employee relations specialist hr team us based process areas specialization employee relations recruitment performance management organization development change management company name senior manager 032007 092008 period since sep 2008 position head talent acquisition resource management group bps north america work location midland michigan cincinnati ohio mumbai chennai india key accomplishments proficient leadership hiring focussed headhunting linkedin successfully completed hiring 50 fte project niche skill mortgage cincinnati oh less 60 days successfully completed hiring 25 fte project niche skill pharma cincinnati oh 30 days focussed analytics hiring tcs bps north america first kind associates hiring work client location ai domain 10 critical positions staffed within 45 days enabled deployment rotation associates within us ensure 98 utilization resources bps north america responsibilities head talent acquisition resource management group bps north america recruitment mortgage pharma clients cincinnati ohio midland mi area various internal external hiring channels maintaining hiring budget ensuring recruitment vendors reduced encouraging internal referrals websourcing internal movement associates leadership hiring tcs bps sales solutions function relationship roles focussed hiring analytics insights multiple clients tcs north america closed 10 critical positions within 45 days reduced hiring cost niche positions 30 nonniche positions 45 fy 14 human resource relationship manager bps associates north america geography ensure adherence iqms documentation standard ensure compliance represent hr internal external audits maintaining attrition within permissible limits early warning indicator hipotential program stay interviews building employee connect innovative employee engagement csr initiatives handling employeerelated issues including full final settlementsseverance query resolution grievance handling streamlining policies integrity disciplinary actions performance improvement plan managing employee performance appraisal process end end facilitating disagreements monitoring bell curve end linking increment high performers exit plan nonperformers provide developmental strategies business performance assessment employees adhering fmla flsa guidelines pilot deploy hr projects across bfsi vertical drive quarterly promotion process ensure promotion assessments completed time results circulated respective stakeholders drive associate development plan based promotion results drive participation biannual hr survey pulse bfsi vertical ensure participation various employer branding survey design deploy associate retention plans identify deploy support green belt process improvement projects within hr employee relations team provide inputs policy strategic initiatives hr leadership team company name 032007 092008 032007 092008 work location hyderabad india responsibilities end end employee relations activities induction new hire associates orient satyam bpo policies processes closure background check new hire associates closing discrepancies previous employment check education check conducting employee engagement activities like skip level meetings oneonone meetings town halls awareness sessions etc understand employees expectations address queries initiate disciplinary action per process violation rules nonadherence code conduct address associate grievances initiating enquiry conducting group meetings submitting findings report along recommendations support carrying employee satisfaction surveys organization branding surveys complete performance management process adhering timelines educating associates managers complete appraisals interface client regular basis audit requirements regards associate background check drug tests roll associate incentive plans across business unit associate retention education post graduate degree ms hrm human resources 2007 icfai university dehradun icfai school hrd city india human resources bachelor science information technology science commerce bsc university mumbai birla college arts india information technology science commerce personal information valid h1b visa employed us interests 2012 investigation procedures reporting edison nj tcs freeh group international additional details current location cincinnati oh passport details passport j 9138762 issued thane india 04102011 valid 03102021 visa details visa type h1b transferable skills basic branding budget bi change management closing communication skills client clients documentation employee relations fast hiring human resource hr leadership leadership skills mac os managing meetings ms office suite windows 98 multitasking oracle applications organization development performance appraisal performance management policies process improvement processes promotion recruitment recruiting sales settlements strategic survey design time management additional information valid h1b visa employed us xlri 2012 investigation procedures reporting edison nj tcs freeh group international additional details current location cincinnati oh passport details passport j 9138762 issued thane india 04102011 valid 03102021 visa details visa type h1b transferable,BPO
business development manager skill highlights microsoft office suite outlook salesforcecom crm customer relationship management virtual cloud computing environment professional experience business development manager july 2010 current company name city state sales marketing utility engineering design services including staff augmentation midsized companies investorowned utilities clients include lgeku ekpc att time warner industrialcommercial double digit increase sales developing strong relationships clients staff partners management initial contact implementation proven ability building name brand awareness various marketing techniques responsible launch new turnkey energy saving business segment january 2012 resulting 500000 new business within 7 months received first purchase new business 46 days start service selling roi csuite building owners achieved goal 1000000 pipeline 180 days 1056737 quoted business 22 new clients account executive november 2009 june 2010 company name city state sales marketing lean six sigma consulting services small midsized companies consulting solution skills applied marketing smalltomidsized companies greater louisville lexington markets green belt training lean six sigma senior account executive january 2008 june 2009 company name city state sales marketing network computer software hardware systems addition integration managed services targeted clevel executives manager engineers banking manufacturing healthcare insurance industries partnered crossfunctional teams identify develop qualify close business opportunities wrote proposals calculated presented roi analyses negotiated contracts created email marketing programs monthly newsletter manager january 2002 january 2008 company name city state responsible new business development growing sales kentucky territory sales target 25 million sales expense management solutions new middle market business segments companies annual sales revenue 10 million 250 million effectively filtered qualified prospects built pipelines ensure targets exceeded focused vertical marketing auto construction medical manufacturing markets achieved 138 goal developed methods prospecting closing medical practices resulted closing 14 new doctor practices total 2mm gross volume techniques duplicated shared around region resulting 10 increased sales among teams sales account manager january 1994 january 2002 company name city state responsible opening new accounts managing longterm client relationships key oem accounts totaling 4 million worked closely design engineers oem clients crossfunctional teams provide valueadded components assemblies identified new business opportunities well aligned business capabilities client needs clients include decision makers accounts require design development manufacture custom metal stampings springs wire forms assemblies key account manager january 1991 january 1994 company name city state opened new markets focus applianceand office products industry along highvolume industries broke new ground development maintenance servicing key oem accounts totaling 2 million multinational company operations 13 countries involved design development manufacturing custom engineered plastic foam rubber components education bs mechanical engineering university kentucky city state mechanical engineering professional affiliations professional development skills seminars toastmasters international active officer rainmaker business development course 2014 dale carnegie course 2013 certified sales professional apc 2008 impact selling american express university 2002 professional selling skills achieve global 2000 effective negotiations karass 1998 sales course dale carnegie 1992 skills banking c closing hardware consulting contracts customer relationship management crm client clients email energy saving focus forms functional insurance managing marketing market microsoft office suite office outlook network new business development newsletter proposals selling sales salesforcecom crm six sigma utilities,BUSINESS-DEVELOPMENT
accountant professional summary obtain position fastpaced business office environment demanding strong organizational technical interpersonal position utilizing skills attributes attributes selfmotivated honest good work ethic effective working alone cooperative team member reliable hardworking thorough completing projects committed excellent customer service core qualifications intermediate word advanced excel powerpoint intermediate access accounts receivable accounts payable quickbooks enterprise outlook customer service experience accountant january 2011 november 2015 company name city state processed accounts receivables payments received ach lockbox credit card checks maintained banking activity documented loan payments proper gl accounts review maintain positive pay processing bank review processed accounts payables reports processed accounts payables check domestic international wires ach credit card reconcile bank statements maintained credit card activity credit card holders documented transactions proper gl accounts calculate process sales quarterly commission reports review complete credit checks reference checks new customers maintain file quarterly reports job development credit state south carolina order passports visas international travel accounts receivable clerk january 2008 january 2010 company name city state performed data entry processed accounts receivable payments reconciled delivery drivers cash checks daily invoices corresponded customers email phone calls overdue invoices sent biweekly monthly statements created maintained monthly inventory depletion sales reports suppliers balanced solved problems customers accounts filed customer suppliers invoices ran daily trial balance ran end day closing reports mortgage underwriter january 2006 january 2008 company name city state processed new residential mortgage loan submissions provided clear consistent written verbal communications customersclients provided strong analytical aptitude reviewing credit reports bank statements preliminary title reports appraisals corresponded customers loan officers account managers information needed commercial auto underwriter january 2004 january 2006 company name city state processed new business commercial auto applications issued endorsements performed data entry reviewed applications loss runs driving records provided clear consistent written verbal communications customersbrokers gail l lugo page 2 8644727092 personal auto underwriter january 2001 january 2004 company name city state processed new business renewals endorsements performed data entry reviewed applications loss runs driving records processed account receivable premium checks insurance premiums consistently resolved answered customer concerns questions properly promptly reviewing policies endorsements premium payments claims examiner january 1983 january 2001 company name city state trained coworkers multiple tasks administrative functions reviewed medical records made decisions regarding disability payments performed data entry created designed maintained various insurance documents complied truth lending regulations responded resolved customer inquiries via telecommunications written correspondence developed maintained measures selfdirected team performance improved workflow consistently exceeded company goal required number paid claims per hour performed journal entries ledger postings reconciled bank statements budget accounts accounts receivablepayable records rapidly promoted level level iii within oneyear period due excellent work performance education computer applications specialist certificate program 2008 martinez adult education business training center city state skills accounts payables accounts receivables accounts payable accounts receivable administrative functions trial balance banking budget bi closing computer applications credit clients customer service data entry delivery driving email insurance inventory ledger access excel outlook powerpoint word mortgage loan enterprise policies quickbooks sales sales reports telecommunications phone workflow written,ACCOUNTANT
regional schedule manager summary mr ginder working heavy civil construction industry nearly 20 years working primarily primavera scheduler since 2006 range projects vary less 5 million railroad projects 13 billion light rail projects type projects range railroads mass transit light rail systems interstate highway projects marine bridge projects highlights primavera 6 version 82 tilos linear schedule sure track ms project excel word powerpoint estimating software hcss certified professional engineer enterprise one jd edwards cost software resource cost loaded schedules primavera contract manager expedition autocad version 13 training advanced project management primavera p6 accomplishments prepared proposal schedule design build project mndot key ames successful proposal instrumental developing schedules various design phases work packages first contract manager general contractor cmgc project mndot prepared numerous schedules cost loaded resource data support full funding grant agreement 13 billion light rail project education bse civil engineering 1991 colorado school mines civil engineering experience regional schedule manager february 2013 current company name city state prepares proposal bid schedules railroads pump stations dot hard bid dot design build dot cmgc projects prepares baseline schedules updates cpm multiple mndot projects including dresbach i90 bridge project mnpass design build i35e st paul winona bridge cmgc project winona mn interfaces project management estimating teams prepare build maintain project schedules provided technical assistance ames projects outside midwest region including potash mine saskatchewan canada provided assistance construction cost estimating takeoff multiple bids proposals schedule manager january 2010 february 2013 company name city state houston metro light rail project design build harris county houston tx metropolitan transit authority harris county texas duties include managing team corridor schedulers development preparation project cpm schedule baseline managing monthly progress updates schedule numerous revenue projection forecasts schedule reports coordinating participating meetings corridor managers program managers joint venture partners project owners duties also include managing update progress reports narratives project cost 125 billon entire program assistant project engineer project controls houston metro light rail project design build harris county houston tx metropolitan transit authority harris county texas duties include development preparation project cpm schedule cost loading cpm adding monthly progress schedule preparing cash flow reports duties also include preparing update progress reports narratives north corridor houston light rail project project cost 125 billion entire program 400 million north corridor corridor scheduler february 2008 january 2010 company name city state worked north corridor scheduler houston light rail project duties included preparing schedule numerous phases design development cost loading resources providing schedule cost projection information support limited federal funding project design construction coordinator change order manager project scheduler january 2004 february 2008 company name city state 183a toll road project design build williamson county cedar park tx central texas regional mobility authority duties include constructability review design documents presenting aesthetic concepts cost agency preparation negotiation change orders agency preparation project cpm schedule draw payments agency assisted preparation subcontracts project cost 178 million estimator october 2002 november 2004 company name city state assisted project estimating bidding including sh130 toll road 1 billion designbuild turnpike construction 183a toll road project field engineer july 2002 october 2002 company name city state us84 lamb county littlefield tx texas dept transportation duties include coordination material deliveries oversight subcontractor activities project cost 138 million estimator december 2001 july 2002 company name city state worked estimator drainage structures disciplines field engineer july 2000 january 2001 company name city state williamson co fm 1325 turnaround bridge construction round rock tx texas dept transportation construction 3 bridges frontage roads coordinated material deliveries oversaw subcontractor activities also performed office engineering project project cost 5 million field engineer july 1999 july 2000 company name city state responsibilities included overseeing concrete structures concrete paving asphalt paving traffic control project i45 reconstruction 85 miles long hutchins wilmer texas project cost 55 million field engineer december 1997 july 1999 company name city state central expressway segments ii dallas tx texas dept transportation widening freeway facility consisting mass excavation structures concrete paving landscaping signing illumination along us 75 duties included reporting pay quantities managing subcontractors preparing weekly cost reports ordering materials performing quantity takeoffs submitting design modifications areas responsibility included landscaping irrigation miscellaneous concrete miscellaneous structures painting tieback installation segment ii multiple awards recognitions including nqis quality achievement award aashtos value engineering award marvin black excellence partnering award project cost 215 million office engineer october 1997 december 1997 company name city state fm 740 rockwall tx texas dept transportation widening city street consisting grading asphalt paving concrete paving base signing landscaping duties included preparing subcontract purchase order payments preparing cost reports ordering materials managing subcontractors performing quantity takeoffs traffic control management project cost 15 million geotechnical engineer construction materials inspector january 1992 october 1997 company name city state notable projects include construction materials testing denver international airport preparation numerous geotechnical reports e470 tollway adams arapahoe douglas counties co performed geotechnical engineering reports environmental site investigations soil concrete asphalt field laboratory testing services pavement designs building inspections 1991 survey party chief twin mountain construction i40 port entry gallup nm new mexico dept highways managed threeperson survey crew project located 10 miles east arizona new mexico border project cost 5 million skills agency autocad bridges cash flow draw engineer estimating jd edwards managing materials meetings excel office powerpoint ms project word negotiation enterprise painting presenting primavera 5 primavera 6 primavera progress quality reporting fm transportation,CONSTRUCTION
pmcpsm sales manager sales associate career focus performance management consultant than10 years experience planning developing implementing behavioral operationally focused procedures enable sales productivity currently r esponsible maximizing performance across corporateowned retail team southwest territory working collaboratively director sales area managers addressing key issues sales skills leadership development performance improvement retail operations customer engagement territory play critical role creating infrastructure enables sustainable measurable improvement evolving environment constantly working improve internal processes efficiencies within technical systems behavioral procedures associates summary skills ability clarify nature problem evaluate alternatives propose viable solutions determine outcome various options detail oriented able present information ideas clearly concisely able review different points view ideas make objective judgments investigates possible solutions problem able draw specific conclusions set general observations set specific facts able synthesize ideas information maximized efficiency team productivity development collaborative quality initiatives continually evaluated organizations skills work performance identify implement improvements results oriented customerfocused respected team builder drives quality productivity initiatives leads teams business growth operational excellence ability translate company strategy specific goals ensure focus delivering results strong ability quickly understand complex issues identify priorities focus key points clearly communicated levels leadership maintain effective cross functional relationship drive program consistency across retail agent business channels analyze business system requirements mange development specifications create execute detailed test plans verify bug fixes analyzed application system security errors escalated issues developers verified fixes strong analytical time management problemsolving skills professional experience company name city state pmcpsm sales manager sales associate 052010 responsible maximizing performance across corporateowned retail team southwest territory work collaboratively 11 director sales area managers addressing key issues operations key performance indicators execution customer engagement well processes behaviors necessary achieve expected business results play critical role creating infrastructure enables sustainable measurable improvement evolving environment constantly working improve internal processes efficiencies within technical systems behavioral procedures assessed skill levels associates retail environments provided feedback leaders effectiveness ongoing training programs suggested program improvements increase skill levels worked leaders develop action plans address gaps performance facilitated training sessions refresh knowledge associates needed order achieve maintain desired sales goals developed reporting metrics deliver management requested assisted establishing standards performance monitor standards implementing changes necessary developed knowledge leading edge learning methods external best practices applications tools provide leadership coaching retail sales staff selling skills company policies practices performance management career development drive achievement store sales targets include new customer acquisitions sale essentials sale vertical features weeklymonthly basis achieving highest level customer satisfaction responsible retail sales scheduling forecasting reporting including limited time reporting vacationtime tracking expense reporting approvals schedule development overtime management variance reporting explanations cash overshort explanations tracking report competitive report etc company name city state customer service lead 042009 012011 management position responsible aspects managing single retail store complete operation liability achieve sales service organization customer satisfaction profitability goals store compliance company procedures develops executes short longterm plans achieve goals support districtregion strategy ensures maintenance expected operational merchandising standards ensures staff maintains store presentation supports brand consistency provides effective training staff areas customer service product knowledge inventory control merchandising offering developmental opportunities handles store level loss prevention issues company name city state owner 102008 102010 analyzed business performance budget goals developed implemented successful business plans strategies identified market opportunities plans effective implementation directed sales coverage completed monthly quarterly annual business reports financial information created comprehensive training programs personnel oversees sales inventory shipping human resources departments business company name city state dispatcher 102005 102008 provided support sales service teams ensuring objectives met prepared weekly sales reports managementresponsible customer service including answering customer queries problem solving providing information new products tracked inventory shippingreceiving product received incoming service calls scheduled dispatched technicians needed assisted invoicing customershandled customer complaints company name city state quality analystspecial projectsrepair representative 062001 102005 062003102005 quality analyst audited orders coming inside outside sales offices ensure customer satisfaction exceeded set quota weekly audits 200 helped create maintain reporting guidelines implemented audits revised formatted definitions better enable us accurately audit reps able audit andor provision platforms utilized birch telecom created documentation new processes distribute throughout company 092002062003 installspecial projects specialist created local service requests install new pots lines existing birch customers statused customers progress order successfully cleared queue prevent ettr running install orders providing good customer service exceeded daily quota 90 days worked received 100 quality audits 99 orders graded worked complex mac manual orders ex loop ground trunk pots researched corrected service address inconsistencies regarding new install orders issuing manual records updates 062001092002 repair operations representative received inbound customer repair issues used troubleshooting skills testing system determine correct fix agents worked back office tickets statusing end users clearing closing tickets troubleshooting necessary relayed information ilecs pertaining trouble reports took call takeovers evenings irate customers skills coaching consultation customer service data analysis leadership leadership development mentoring enterprise performance management process improvement project management sales sales development telecommunication mircosoft office including visio,SALES
senior student finance specialist summary dedicated focused business professional 12 years extensive experience analyzing researching data find solutions issues expert investigation critical thinking well detail oriented individual adaptive change building relationships teams managers currently seeking career skills abilities useful company well challenge growth experience senior student finance specialist january 2010 current company name city state summary dedicated focused business professional 12 years extensive experience analyzing researching data find solutions issues expert investigation critical thinking well detail oriented individual adaptive change building relationships teams managers currently seeking career skills abilities useful company well challenge growth evaluates students financial aids compliance schools regulations control assessments include isir ccode evaluation loans grants eligibility grades attendance reviews qa miscellaneous documents proof hs graduation responsible performing daily title iv tuition refund calculations maintains students general ledger assuring academic years balanced main adviser students credit balances assisting teams departments processes national student loan database nslds student status confirmation reports sscr submit accurate reports time thus keeping compliance emphasis time management meet month end quarter end deadlines supports interdepartmental teams regarding issues school students ample use microsoft excel vlookups pivottables formulas creating simple macros etc promoted student accounts processor responsibilities included postings ledger financial aid funding credit card refunds ach returns reapplications payments campusvue reviewed agency sponsors sent wires higher one takes projects needed well works weekends monthquarter end invoicing associate january 2008 january 2010 company name city state researched assigned correct identifiers customers based regions performed updates movements customers based regions utilized independent decision making skills assignment use diverse software computer applications ie tcam execustar sam saart web ciam q messenger resolved issues concerning accounts wrong channels sales operation lead retained database determining customers legal corporate structures hierarchies created procedures tcam usage new hires future references adjustments associate january 2007 january 2008 company name city state investigated adjusted item processing centers bank teller errors based regions processed requests items posting twice missing items source receipt listed enclosed photo original items encoding errors missing cash letter items validated bank americas adjustments banco popular debiting crediting appropriate accounts performed debits accounts engaged fraudulent cashing social security checks created protest letters customers attended telephone inquiries pending credits cases internal external customers along correspondent banks processed several chargeoff items past due deadlines order accurately debit credit affiliated banks january 2003 january 2007 company name city state proof processor promoted teller processed customers transactions performed bank mail night drop deposits balanced atm coin vault cash vault monetary instruments travelers checks money order official checks daily answered customers inquiries questions attended telephone calls customer services assistance reviewed teller transactions corrected errors balanced accounts question entered checks corrected rejected items proof processing machine manually looking check question typing amount performed entire end night duties balancing accounts adding totals affiliated banks mailed la salle federal banks assigned role audit coworkers assume supervisory position weekend proven track record dependability created training procedures item processing department first american bank banks also processed fab education bachelors degree business administration december 2006 university illinois chicago city state business administration masters degree business administration accounting april 2012 american intercontinental university online city state business administration accounting skills academic photo agency atm c computer applications credit critical thinking customer services database debit decision making detail oriented financial general ledger grants ledger legal letters macros microsoft excel mail money works processes qa researching sales supervisory telephone time management typing,FINANCE
graphic designer summary versatile professional handson leader motivates trains coaches employees drive progress toward project company milestones highlights customeroriented employee training development client vendor relations invoicing purchase orders ms office advanced problem solving skills driven strategic thinker superb communication skills detail oriented microsoft word excel powerpoint proficiency web designing professional demeanor bilingual experience 052014 012016 graphic designer company name city state tracked evaluated staff performance handled promotions terminations completed purchase orders customer invoices prepared layouts drawings compliance established templates design standards adhered corporate brand guidelines preparing graphic materials recommended techniques methods media best suited produce desired visual effects 082012 012016 graphic designer company name city state created visuals appeal leaders big data hightech world surpassed revenue goals four consecutive quarters designed unique print materials including advertisements brochures logo designs prioritized graphic workload effectively coordinated multiple projects responsible implementing businessbuilding relationshipbuilding expectations uniquely assigned accounts customers 032013 052014 clerk company name city state assessed customer needs responded questions cleaned straightened work area issued receipts purchases gifts bagged merchandise following standard procedures organized register supplies unboxed new merchandise updated register logs provided professional courteous service times worked overtime shifts busy periods education certificate computer technician network specialist fresno city college city state united states skills data entry customer service human resources leadership interpersonal skills inventory control marketing problem resolution project management staff trainingstaffing administrative bilingual english spanish,DESIGNER
presentation designer summary customer service retail associatespecializes design technology particular talent building solid customer baseteamoriented working well collaborative environment yet thrives personal sales achievements highlights infographics person quater 2014 mtn yello star award person quater customer care satisfaction training retail sales adobe photoshop mock ups prototype axure rp wireframes interactive prototypes adobe illustrator vector assets adobe dreamweaver creation mobile sites websites html css adobe creative suite cc adobe photoshop adobe illustrator adobe dreamweaver html css jquery axure rp powerpoint keynote experience presentation designer february 2016 current company name city state designing keynote powerpoint slides creation graphic assets presentations animating keynotepowerpoint slides conceptualize visualize clients brief scripts storyboards work primarily producer deliver presentations deadlines multimedia designer october 2015 current company name city state create marketing product tutorial videos create storyboards record audio shoot video edit final product projects may include catalogbrochure design marketing collateral online banners print advertising collaborate project teams plan analyze organize complete assigned projects design develop marketing materials product campaigns events presentations internal communications using crossplatform industry standard design office software proprietary open source visually communicate abstract concrete ideas work primarily jesus house dallas team resolve wide range design related marketing requests challenges imaginative pragmatic ways june 2013 july 2015 company name user experience user interaction designer team lead working whole project team develop solution deliver detailed user experience support see implementation understanding business objectives user requirements project whatever means required translating site blueprints website evaluation competitive benchmarking gathering information identifying user types user needs using questionnaires workshops interviews defining user scenarios goals tasks resulting customer journeys content organization creation site maps navigation systems wire frames user journeysprocess flows functional specifications prototyping customer testing usability testing developing implementation style guidelines understanding siteapplication blueprints impacted need interface technical development alongside challenging brief required adding depth thinking solution responsibility project work terms producing articulating deliverables selfmanagement relentlessly review standard work ensuring work meeting highest levels quality presented client assist development test plans scripts usability testing customer care digital media october 2011 june 2013 company name worked systems processes department mtn nigeria ensure products launched adhere defined policies procedures quality standards agreed within department perform uats futs new products directed quality assurance engineers support development product services end end product lifecycle decompose high level information details develop requirements specifications according standard templates conduct research evaluate information new product services beneficial business eg introduction qr code banners currently success prepare deploy customer awareness videos eg siebel crm tips tricks hyconnect hynet mtn mifi etc across regions via flash presentations use organization time management tools track cases meet turnaroundtimes required metrics gather share feedback related customer satisfaction regards existing data service messaging product services assist reviewing designing information packs faqs deployed online representatives regions monitor report performance existing products customer portfolio customer relations division develop mtn hr career portal create mtn mnp teaser animation video south africa presentation education bachelor science computer science 52009 covenant university computer science professional affiliations accomplished designer 5 years user experience interface design working platforms like microsoft sharepoint mobile applications proven ability develop implement clean slick interfaces support business goals financial objectives recognized expert good listener clients translating vision reality skills adobe creative suite adobe dreamweaver adobe illustrator adobe photoshop powerpoint keypoint prototyping wireframes illustrations,DESIGNER
domestic violence counselor advocate summary responsible selfstarter communicates well dedicated providing great customer service staff support comfortable working autonomously teambased setting calm focused great prioritizing completing multiple tasks simultaneously following achieve project goals experience 012015 current company name city state domestic violence counselor advocate nonprofit organization work contract department children family services san bernardino county since 2010 provide domestic violence counseling education advocacy support staff clients eastern office work onsite county office monday friday 8am 5pm provide follow duties crisis intervention trauma informed care preventative services support services victims domestic violence families well cfs staff services include assessing victims danger safety planning assisting victims get emergency shelter providing weekly domestic violence education classes groups accompany advocate clients juvenile dependency superior court well linking victims additional resources community provide support services department staff attend daily rams risk assessment meetings meetings social workers provide information collected family present cfs social workers supervisors management regarding key factors present assessing degree risk family family plan support system likelihood future maltreatment child adolescent also attend tdms team decision making meetings team decision making meeting collaborative process designed produce best joint decision concerning family childs safety placement contributions children family cfs staff family membersparents child appropriate community partners service providers foster parents familys support networks supports invited followup documented outcome referral till services completed cases closed also present yearly workshops training cfs staff new hires interns regarding domestic violence also continuously develop provide brochures written material latest information raise awareness domestic violence part regular office duties includes completing daily service log daily case notes new client intakes preparing referral outcome reports letters department court monthly summary reports 022013 072015 company name city state shelter hotline advocate took graveyard position shelter working 4 nights week 10 hours night 10pm 8am duties included taking nightly hotline calls conducting crisis intervention phone person conducting shelter intakes appropriate referring caller requested resources community would provide onsite supervision shelter residence overnight daily duties included walking shelter every hour assuring residents follow house rules example safety bed time curfew noise level conflict resolution may occur working shelter clients consisted teaching independent living skills cooking household chores laundry personal hygiene interpersonal communication effects domestic violence well working communal living skills occasionally would dispense medication first aid hygiene products transporting clients children er needed performed daily documentation clients behavior actions needs may throughout night file part administrative duties maintain update submit accurate documentation hotline reports closing files clients exited shelter would also make sure shelter offices maintained clean organized fashion providing variety housekeeping functions daily basis frequently asked ensure new personal well versed trained overnight shelter operations procedures providing training new employees interns volunteers 082008 042013 company name city state domestic violence counselor advocate began working agency administrative assistant helping office program director regular office duties included answering screening heavy volume phone calls first 2 years included hotline calls handling mail filing making copies maintaining accurate inventory office supplies ordering supplies assisting clients intake paper work completing state mandated 40 hour training worked way advocate part new duties included assessing clients providing crisis intervention needed facilitated support groups life skills empowerment workshops 2009 office program director left took managing day day operations outreach center well working clients one one 20092011 added responsibility coordinate local organization provided us food food pantry used buy food past collaborated local community partners agencies organizations work together provide clients families many services need mountain planned put fundraisers event community raise awareness domestic violence sustain agency accomplished take back night event candlelight walk ice cream social well tabling yearly resource fairs making presentation local schools agencies organization also responsibly train new office hires volunteers well part presenting state mandated domestic violence training agency conduct 2 times year 092005 072007 company name city state administrative assistant general office duties included fielding screening phone calls administration sales representatives handled daily billing invoicing two office locations one state saint louis mo responsible accounts receivable collections assisted coordinating ltl shipping prepared import documentation customs acor imported ball bearing parts china prepared daily reports spreadsheets return goods authorizations payable verification verified potential clients credit references provided references existing clients 092000 062005 company name city state administrative assistant responsibilities included conducting i9 review drug test reference criminal background checks potential employees accordance eeoc regulations agency standards daily duties included updating maintaining client employee data agencys computerized system performed clerical duties typing faxing sending emails well handling agencys correspondence addressed clients employees inquiriesconcerns assisting directing appropriate party timely manner scheduled conducted interviews clients potential employees performed followups clients employees first month work checked regularly basis responsible accounts receivable accounts payable also created maintained agencys website education 1995 citrus college general education general education 1992 glendora high school west college medical assistant high school diploma domestic violence 40hour training languages bilingual fluent spanish skills microsoft office word excel power point outlook programs aimsi oms systems ups worldship alice apricot type 40 wpm 10key touch sign touch,ADVOCATE
court appointed special advocate abused neglected children summary highlymotivated licensed social worker 7 years experience working children adolescents various environments seeks advocate connect collaborate individuals families help overcome barriers affect daily life highlights emergency response training suicide risk assessments basic cardiac life support bcls certified case management excellent organization documentation creating following treatment plans collaborative culturally competent experience september 2013 current company name city state court appointed special advocate abused neglected children collaborated guardian ad litems child protective service workers mental health professionals teachers parents maintained monthly contact client families evaluated addressed individual client needs concerns wrote court reports case plans maintained thorough case history records wrote detailed reports managed caseloads acted advocate client rights february 2013 current company name city state emergency medical technician social worker volunteer assist community public education support prevention efforts assist local major disasters attend trainings education seminars september 2015 may 2015 company name city state social work intern semiweekly worked indirect supervision school social worker conducted individual group counseling provided crisis management attended iep staff meetings worked collaboratively teachers parents individually created followed maintained intervention plans kept detailed narrative reports client interactions assisted students setting outside resources participated risk assessments practiced cognitive behavioral motivational enhancement techniques maintained caseload 1015 clients working strict deadlines september 2015 may 2015 company name city state social worker intern week interned elementary school school social worker 7 hours responsibilities included individual counseling group counseling creating following treatment plans following behavioral plans emotional support attending iep meetings presented case history material review discussion staff members evaluated addressed individual client needs concerns september 2014 may 2015 company name city state social work intern indirect supervision school social worker week hour provided individual counseling addition helped create personal plans action order students concentrate better school environment january 2009 january 2013 company name city state child care provided daily summer school care young boy autism spectrum disorder completed summer school regular school assignments visited educational physical fitness facilities assisted behavior emotional problems designed effective behavioral modification program september 2011 may 2012 company name city state hippotherapy volunteer accompanied occupational therapists guiding medically challenged children hippotherapy sessions september 2011 december 2011 company name city state research intern interned settlement music school research team west chester university assessing correlation poverty learning collected maintained data collaborated teachers staff around student schedules assisted teachers daily classroom activities september 2009 august 2011 company name city state girl scout leader effectively coordinated led daisy girl scout troops several years assisted moving ceremonies created lesson activity plans collaborated parents february 2008 february 2010 company name city state foster care assistant assisted care 3 medical special needs children within foster system effectively maintained fed 2 children gastrostomy tube provided respite care child autism heart defect education 2015 west chester university city state social work master social work education program evaluation policy analysis continuing education recognizing reporting child abuse cognitive behavioral therapy coursework structural family therapy seminar cognitive processing therapy trauma informed education acceptance commitment therapy 2013 west chester university city state psychology bachelor arts deans list admitted honorary society member autism speaks u group 2011 delaware county community college city state psychology associates psychology presidents honor list admitted honorary society skills compassionate active listener experienced working individuals groups independent strong communicator knowledge child development selfawareness empathy boundary setting timemanagement,ADVOCATE
exec director sales consultant strategist executive profile 10 year proven track record digital mobile social business development sales leadership experience working top tier clients agencies revenue generation sales team management across retail cpg qsr electronics entertainment among verticals leading sales teams exceeding quota new market expansion skill highlights business development leader sales team management revenue market expansion selfmotivated leadershipcommunication skills negotiations expert market research analysis customeroriented core accomplishments sales management leadership built managed sales teams 25mm annual quota achievement business development leadership business development expertise spearheaded programs increased revenues 150 yoy successfully expanded new markets territories professional experience exec director sales consultant strategist current company name city state work clients agencies build implement inmarket strategies extend revenue streams across digital mobile social messaging channels drive revenue across retail cpg ecommerce technology entertainment clients manage develop gotomarket strategies positioning achieve optimal goals build mobile social planning marketing messaging strategies via multiplatform omnichannel execution also executed digitally via live ontheground events develop strengthen strategic partnerships across disciplines tech partner organizations advisor strategy business development sales media marketing strategist current company name city state drive business development strategy sourcing new client relationships develop holistic digital media strategy execution across mobile digital companies developing solutions expansion new marketplace penetration endeavors manage develop gotomarket strategies positioning achieve optimal goals sales team management regional sales manager company name city state manage sales 10 selling crossscreen digital technology rm solutions across pc mobile video social advanced dynamic ad serving creative services manage 25mm annual revenue across eastern region forecasting budgets managing goal across team individual account leadership oversight deliver 115 goal drive revenue media creative agencies client direct develop key strategic partnerships across disciplines platforms selling verticals vp senior director mobile sales strategy company name city state manage sales efforts lead team account campaign sales management develop report revenue growth clevel management directly president also ceo organization lead mobile tablet strategic executions manage entire sales process agencies clients publishers networks end clients media partners manage solidify top partnerships agencies mobile ad serving rich media develop large book agencyclient business grow revenues 150 annually yoy senior director sales mobile solutions specialist company name city state present sponsorship sales offerings manage execute deals top agencies mediavest mediacom mindshare joule carat media contacts mobext ogilvy bbdo mullen lead conceptualization implementation multiplatform campaigns strategic initiatives key partners including vh1 bose ikea slim jim ford coke six flags work closely creative development marketing sales operations increase campaign success optimize performance build crossplatform revenue forecasting create campaign management platform featuring brand sponsorship integration offerings across multiple disciplines manager eastern sales business development company name city state build develop sales territory top agencies brands increase revenues digital content organization exceeding sales goals 110 develop integrated programs campaign executions top tier brands manage entire sales processes successfully closed integrated deals including walmart pg nestle aquapod hp produce enhance actionable marketing material product collateral external industry consumption present agencies clients ensure successful sellthrough crossplatform digital media advertising sales company name city state work agencies clients advertising across mtvu online properties develop agency client relationships conjunction cable partners build sponsorship packages across digital integrations television offerings develop compelling visual collateral incorporating analytics campaign reporting create deliver strategic sales plans secure digital deals across multiple key verticals strategize upper management agency buyers fosteringgrowing top accounts manage crossfunctionally across departments driving tv platforms digital sites commercial producer production manger company name city state work top madison avenue ad agency produce tv commercial animatics produced live onair commercials fortune 500 companies manage entire production process throughout commercial shoots securing crews production staff vendors aspects pre physical production education mba management media communications management finance 2012 fordham university graduate school business gpa gpa 39 gpa 39 bs media communications film productiondirection 1999 syracuse university si newhouse school public communications gpa gpa 38 gpa 38 media communications film productiondirection skills sales management business development strategy client agency focus creative development ecommerce forecasting leadership managing marketing messaging positioning process driven reporting analytics,DIGITAL-MEDIA
business development marketing summary business administrative professional 5 years experience providing advanced office support busy organizations strong contract administration skill budget management client relation skills highlights florida public notary knowledge hippa policies guidelines patient safety medicaid billing using igea software ability coordinate complex projects goaloriented individual strong leadership capabilities excellent calendar management skills contract administration skills microsoft office proficiency meticulous attention detail selfdirected experience business development marketing november 2013 september 2015 company name city state acts public relations representative externally internal conducts facility visits directed ceo maintain highprofile visibility within emergency transport service community represent cai different conferences management social media accounts liaison cai patients family posted open positions company social media websites created powerpoint presentations used business development cooperated medicare medicaid private insurance providers resolve billing issues office duties general corporate associate hr assistant august 2011 october 2013 company name city state properly routed agreements contracts invoices signature process organized files developed spreadsheets faxed reports scanned documents made copies sent faxes handled incoming outgoing correspondence dissolutions withdraws corporations llc lp etc maintain investors accounts updated sharepoint dynamo coordinated complex domestic international travel arrangements top executives provided administrative support human resources director assist hr director employee compliances including benefits workers compensations etc input vacations sick ptos data system employees usa territory input new hire information data base program assisted preparation performance review forms prepared new employee files verified i9 documentation maintained files maintain tracking system i9 employee work authorizations ensure personnel files complete current audits informing hr department pending file requirements necessary assisted hr director various research projects andor special projects maintained reserved executive conference room calendar received screened high volume internal external communications including email mail received distributed faxes mail timely manner admissions director october 2007 july 2011 company name city state coordinated start care adult patients seeking home health care working managed care companies order determine level care needed verification benefits patient registration assists scheduling aide weekday weekend holiday coverage coordinate lpns rn pts schedules schedules nursing call holiday weekends hours staffing sets appointments admissions nurses verifies next kin demographic information coordinated accompanied account representatives making presentations large small clients build grew census quality mix developing market providing prospective patientsresponsible parties appropriate information assistance choosing nursing center updated personnel files track change personal contact information updated licenses additional education training maintained employee personnel health files office coordinator october 2005 september 2007 company name city state supported clinic operations direct involvement physicians nurses respective department support clinic operations checking patients front desk verifying demographics insurance information obtaining referralauthorization collecting copaydeductible scheduling appointments entering daily clinic charges front desk functions answered phone triaging calls scheduled appointments scheduled diagnostic testing andor surgical procedures obtained referralauthorizations maintaining physician calendar admissions coordinator august 2002 october 2005 company name city state complete verification benefits patient registration liaison person interfacing referral sources outside agencies health professionals field staff negotiated better pricing service medical products volume purchasing responsible facility medical supplies including maintaining inventory education bachelor sciences interdisciplinary studies keiser university city interdisciplinary studies select one languages bilingual advance fluent english spanish skills administrative support scheduling appointments benefits billing conferences contract administration data base documentation filing forms home care home health human resources hr insurance maintaining inventory leadership director management skills market sharepoint internet research patient safety personnel policies presentations pricing public relations purchasing quality research scheduling staffing phone transportation travel arrangements,BUSINESS-DEVELOPMENT
consultant career overview ten years experience cerner implementations consultant employee experience phases implementation current state workflows conversion inpatient outpatient hospitalsclinics skilled initiating leading implementations involving rollout multiple ambulatory clinics within 12 month timeframe skilled implementations inpatient hospitals experience designing building multiple components powerchartpowerchart officeenhanced view applications include inboxmessage center schedule viewer powerorders powerplans zynx auto space caresets charges task lists easyscript mar profiles powerforms clinical notes powernotes dynamic documentation bedrock data collection worksheet change control process workflow process eprescribe setup reference privileges determine estimate cost various projects qualifications computer skills cerner applications powerchart enhanced view powerchart office carenet clinical documentation surginet documentation powernote document viewing production support cerner millennium applications cerner applications tools hna user dcptools scd editor tool powerplans powerorders cvnet tool order management tools announcement tool reference text tool content manager tool cmt nomenclature tool charge viewer cs pricing tool cem 500 tool core code builder tool explore menu bedrock message center eprescribe data collection spreadsheets ops view scheduler pref main tool priv tool pm launch tool citrix reflections applicationssoftware windows 7 windows 8 microsoft office applications novell sql tcpip protocols unixaix groupwise work experience consultant november 2006 current company name city state consultant lead team analysts several clients implementations powerchart powerchart office enhanced view current state conversion involves 48 ambulatory clinics lead implementation nursing documentation inpatient hospitals outpatient clinics powerforms powernote clinical notes templates ect lead implementation physician documentation inpatient hospitals outpatient clinics powerforms powernote clinical notes templates lead facilitate meetings physicians nurses management teams worked designbuild process cpoe projects powerplans ordersets zynex autospace etc worked designbuild message center eprescribe determine estimated costs various projects define systems specifications conduct business specifications walkthru powerchart office enhanced view applications manage coordinate demonstration sessions providers clinical staff various components within powerchart powerchart office enhanced view trained hospital staff different functionality within powerchart train endusers functionality powerchart powerchart office enhanced view support endusers powerchart powerchart office enhanced view create requirements functional design documentation testing writing test scripts code upgrades worked trainers updating training documentation endusers analyze research troubleshoot outstanding issues application production support completed change control process worked quickbase application recommend suggestions improve process workflows assisted client resolve open production issue cerner covered oncall client conducted testing system regression integration documenting upgrades higher code level consultant november 2004 november 2006 company name city state consultant worked clients implementing powerchart powerchart office well components within total cerner package ones upgrading higher code level role assisted clients aspects design build testing conversions additional responsibilities assisted client resolve open production issue cerner performed design build within powerchart powerchart office conducted testing system regression integration documenting upgrades higher code level completed additional build nursing physician documentation systems analyst october 2002 november 2004 company name city state responsibilities implementation cerner millennium powerchart office software application using cim cerner implementation methodology client sites assisted client aspects design build testing powerchart office powerchart applications included building demonstrating proof concept 10 build guiding clients thru specific design consideration regards electronic health record system well helping client prepare testing training updating policies procedures additional responsibilities performed clients analyzing current state department workflow developed future state design department workflow developed appropriate policies procedures managed departmental practices operations changes preformed database querying updates using cerner command language based sql uploadeddownloaded csv xml via prebuild tools troubleshooting powerchart officepowerchart orders build various front backend tools well working corporate headquarters resolve technical issues cycled servers specific modifications troubleshooting purposes helped develop execute comprehensive test scripts system unit integration regression testing conducted various training validation workshops client conducted software solution demonstrations venena hutchersons resume financialdata analyst september 2000 october 2002 company name city state lead finance department performing monthly statistical analyses provided summary techniques used assisted monthly qa testing within production domain trained new hires various computer software used health plan assisted data warehouse team special projects redesigns reconfiguration business architect define rules performed monthly statistical analyses provided summary techniques used performed qa testing production data production loads monthly loads instrumental quality testing validating accuracy production data analyzed claims expense determine trends provide key information senior management account managers provider network specialists created requirements functional design documentation tested cases scripts executed test plans monitored health plan operating performance benchmarks worldclass standards recognized basic financial issues researched issues properly weighed theoretical practical considerations addressing issues responsible financial reporting monthend closing financial analysis trainer educating health plan employees various computer software classroom setting education training mba business point park university city state us minor information technology bachelor arts business point park university city state us minor information technology skills testing cerner clients documentation integration integrator design documentation test scripts training documenting change control designbuild outpatient training documentation writing test cim database millennium operations regression testing sql systems analyst workflow xml cases claims class closing comprehensive large array data stewardship system data analyst data warehouse educating finance financial analysis financial reporting new hires qa qa testing test plans aix cem citrix clinical documentation collection data collection groupwise healthcare microsoft office ms office novell order management pricing rollout tcp tcpip unix unixaix windows 7 windows 8,CONSULTANT
ward clerk unit secretary admissions dispositions clerk 3rd party liability clerk patient executive summary seeking parttime nonmedicalretail position afford opportunity use various social professional skills strong organizational problemsolving abilities demonstrating sound judgment establishing priorities making decisions welldeveloped interpersonal skills interact effectively people levels remain calm stressful situations innovative resourceful ability recognize valuable applications new ideas talent successful implementation conscientious qualityoriented earned reputation dependability efficiency professionalism core qualifications ms word ms excel ms powerpoint sox sarbanesoxley compliance training adult cpraed certification professional experience ward clerk unit secretary admissions dispositions clerk 3rd party liability clerk patient eligibility clerk public relations assistant supplementalcooperative care clerk initiated tracked program conclusion annual budget 70000 40000 beneficiaries maintained outpatient health records determining eligibility patients singlehandedly overhauled repository 1000 specialized records receiving consecutive superior ratings company name january 2012 current hrpayroll supervisor accounting apprentice city state prepares payroll taking consideration nonstandard shifts overtime pay process cycle check requests needed compute vacation holiday sick time process weekly payroll following guidelines collective bargaining agreement respond requests income verification andor employment verification respond associates questionsconcerns courteous pleasant manner maintain payroll files monthly reporting reconciliation implement payroll policies determines payroll liabilities calculating employee federal state income social security taxes employers social security unemployment workers compensation payments respond unemployment insurance claims pull queries various monthly reports reconcile process check request conducts monthly sox audits check audit timekeeping records master file changes compliance established standards update rates pay calculate retroactive pay respond inquiries timely manner preparation weekly financial reporting multisites multistates perform various accounts payable accounts receivable functions monthend closing preparation pl statement balance sheet financial forecasting analysis backup hr manager facets hr duties company name october 1993 january 2012 shipping receiving clerkscheduling clerkinventory control clerkcustomer service representativepayroll administrator city state verified kept records incoming outgoing shipments prepared items shipment received items warehouse compared identifying information incoming outgoing shipments verify information bills lading invoices orders records scheduled appointments product delivered warehouse well shipped warehouse taking consideration delivery times warehouse availability product complied maintained records quantity type value material equipment merchandise supplies stocked establishment counted merchandise stock posted totals inventory records via computer provided information customer verifying understanding requests answering questions resolved billing problems identifying problem explaining procedure forwarding required adjustments maintained payroll information collecting calculating entering data updated payroll records entering changes exemptions insurance coverage savings deductions job title department transfers resolved payroll discrepancies collecting analyzing information provided payroll information answering questions requests maintained payroll operations following policies procedures reporting needed changes maintained employee confidence protected payroll operations keeping information confidential company name january 1983 june 1992 assistant supervisor air evacuation clerkassistant supervisor inpatient records clerksupervisor medical service accounts officerpatient affairs clerkhospital outpatient records clerk supervised support staff six managing administrative functions related patients using air evacuation services coded diagnosis prepared concise medical histories entered computer patients aerovac medical record personally managed difficult nonmedical attendant issues directly stateside facilities ultimately saving hospital thousands dollars entered discharge diagnosis procedures computer inpatient ambulatorysurgeries 3000 cases annually generated 60 providers ensuring proper paperwork accurate complete obtained compiled records various audits reviews committees assisted pulling screening 1800 medical inpatient outpatient records support jcaho upgraded several deficient functions within inpatient records corrected discrepancies dating back three years managed hospital leave program well mail distribution program significantly upgraded hospitals regulation program resulting elevation marginal outstanding rating drafted implemented several innovative proposals improve administrative efficiency developed updated operating procedures mail distribution office ensuring prompt errorfree service 80 departments responsible collecting cash posting ledgers maintaining accountability medical service account prepared billings maintained files ensured security cashiers cage restructured hospitals insurance billing accounts receivable system resulting outstanding ratings education university north carolina 1982 bachelors arts sociology city sociology military 1983 1992 skills accounts payable accounts receivable administrative administrative functions backup balance sheet billing billings budget cashier concise cpr delivery diagnosis financial forecasting financial reporting hr insurance inventory managing ms excel mail office ms powerpoint ms word monthend closing payroll policies proposals receiving reporting sarbanesoxley taxes type,PUBLIC-RELATIONS
automobile transporter professional summary dedicated responsible class driver clean drivers license selfmotivated customerfocusedexceptional leader talented leadership communication management skills excellent team player 20 years experience military trucking industrytalented mechanist tech 8 years experience developing executing maintenance programs excellent troubleshooting skills areas expertise include mechanics technology management key skills quality control osha regulatory compliance dependable independent worker clean dot good following instructions solid communication skills strong organizational skills strong work ethic team player timely project completion work experience 052014 current company name city state automobile transporter conducted daily dot pretrip inspections according set checklist hooked unhooked trailers tractor coordinated daily delivery schedules based customer schedules peak delivery times alternate routes perform emergency repairs including service hydraulic system maintain accurate records vehicle logs records cargo billing statements accordance regulations obeyed traffic laws followed established traffic transportation procedures transported freight origin destination safe timely manner 092009 052014 company name city state drivercar hauler coordinated daily delivery schedules based customer schedules peak delivery times alternate routes conducted daily dot pretrip inspections according set checklist maintained records required compliance state federal regulations interacted customers vendors friendly timely manner transported freight origin destination safe timely manner checked load accuracy stability trip picked customer loads timely accurate manner maintained telephone radio contact supervisor receive delivery instructions conducted emergency roadside repairs including changing tires replacing light bulbs installing fuses tire chains recorded expenses maintained receipts 022006 092009 company name city state independent contractor facilitated successful internal external audits sound thorough documentation composed effective accounting reports summarizing accounts payable data posted receipts appropriate general ledger accounts reconciled discrepancies accounts receivable general ledger account accounts receivable trial balance account balanced monthly general ledger accounts accurately record cost month end accruals supervised invoice processing purchase orders expense reports credit memos payment transactions process accounts payable 3 employees entered financial data company accounting database verified reconciled tracked financial progress creating quarterly yearly balance sheets streamlined bookkeeping procedures increase efficiency productivity developed monthly quarterly annual profit loss statements balance sheets performed periodic budgetingmodeling project monthly cash requirements drove car transporter applying knowledge commercial driving regulations order assure prompt delivery dealerships verified contents inventory match bill lading forms maintain driver log 102004 022006 company name city state drivercar hauler transport automobiles manufacturing plant dealership worker directly training departments cosignees management achieve prompt deliveries new preowned vehicles perform emergency repairs including service hydraulic system maintain accurate records vehicle logs records cargo billing statements accordance regulations obeyed traffic laws followed established traffic transportation procedures trained new drivers 082003 102004 company name city state drivercar hauler coordinated daily delivery schedules based customer schedules peak delivery times alternate routes obtained maintained proper delivery authorization pickup documentation conducted daily dot pretrip inspections according set checklist loaded unloaded trailers mechanical freight handling equipment delivered personal vehicles homes places business within established time frames interacted customers vendors friendly timely manner 092000 052003 company name city state driver safely loaded unloaded deliveries according size load content description transported deliveries locally road managed discrepancy documentation incoming shipments submitted delivery documentation timely manner maintained daily legible dot log book submitted corresponding documents completed basic maintenance minor repairs keep vehicle neat running properly reported accidents damage malfunctions involving company equipment management inspected truck defects safe operating condition trips established maintained excellent customer relationships answered customer questions regarding delivery promptly accurately loaded unloaded freight assure safety minimize risk damage dangerous conditions 041992 092000 company name city state aviation machinist mate supervised creation validation antiterrorism plans ships developed led training programs preparation combat operated maintained communications equipment documented processed classified materials recommended retransmission equipment employment based capabilities equipment mission requirements guided coordinated units force protection programs meet fleet requirements planned briefed personnel missions established commanded field communication operations routinely checked measuring equipment resolve testing problems monitored production operations compliance specifications promptly reported defects discarded rejected products materials equipment meet specifications worked within flight operations maintain culture safety efficient procedures prepared filed flight plans domestic international utilizing available resources aircraft capabilities maximum efficiency ensured aircraft operational matters within manufacturers faa company limits including fuel loading weight balance performance measures coordinated communication air traffic control maintenance personnel performed supervised airfield management activities monitored gauges warning devices control panels verify aircraft performance regulate engine speed calculated aircraft weight balance performance fuel requirements assisted safety risk management srm process announced demonstrated safety emergency procedures specialized training 2000 road master truck driving school city state united states truck driving gpa gpa 37 class cdl license road master truck driving school city state class commercial driver license cdl credentials twic card,AUTOMOBILE
finance assistant professional summary customer service repadministrative assistant 6 years experience sensitive corporate environment outgoing detailoriented proficient building maintaining personal professional relationships associates degree english experience finance assistant 092016 082017 company name city state responsible overseeing organizing customer files maintained confidential customer company information established strong relationships accounting sales managers packaged customer contracts required documents go different lenders financing maintained strong relationships lender representatives csr 042016 092016 company name city state responsible making sure applicant verified met requirements approved loan information applications correct made bank deposits daily maintained adequate cash supply cash drawers multiple checkout stations performed store opening duties including counting cash drawers checking equipment proper functioning accurately logged daily activity customers due due title clerk 102015 022016 company name city state processed car deals verified costs including reconditioning equipment addons managed information regarding motor vehicle registration including legal staterequired documents responsible preparing tax title documents payoff checks new vehicles tradeins posted vehicle sales purchases cut checks vehicle purchases auction dealers customer referrals created spreadsheets log vehicle purchases ​processed aftermarket vehicle add ons cashierreceptionist 072014 082017 company name city state managed receptionist area including greeting visitors responding busy multiline telephone inperson requests information maintained front desk reception area neat organized fashion constant entering data database maintaining duties receiving money receipting customer service basic secretarial duties cashiercsr 112010 042014 company name city state effectively completed procedures involving receiving marking checking merchandiseissued receipts refunds credits changed due customersassisted managers daytoday running store line corporate sales procedures skills accounting administrative adp automobiles balance cash deposits cash handling clerical closing draw financing financial funds inventory legal legal documents logging managing marketing excel microsoft office outlook powerpoint word nsf processing payments printer purchasing reading repairs retail sales sales reports spreadsheet tax telephone telephones yearend education associate arts english spring 2014 south suburban college,FINANCE
substitute teacher summary seeking administrative position professional experience education allow make immediate contribution integral part progressive company require apply knowledge assist company accomplishment goals develop excellent work environment extensive background hr generalist affairs including experience recruitment retention staff development mediation conflict resolution benefits compensation highly knowledgeable hr policies development legal compliance ability balance books handle finances responsible manner effectively developed team building programs including writing personal manuals corporate policies job descriptions management reports bilingual fluent spanish english experience substitute teacher december 2014 may 2015 company name city state prepare classwork based lesson plans established primary teacher demonstrate versatility methods instruction understanding lesson development plan demonstrate understanding adopting school cultural practices observing teachers adapting quickly work environment ability manage time teachers students within adopting school schedule frequently substituted teachers eslesol spanish elementary level special education classes managed selected paraprofessional students special needs genesis tcm corp orlando fl human resources manager january 2014 july 2014 prepared handled assignments employees establishing conducting orientation training program maintained work structure updating job requirements job descriptions positions created updated comprehensive employee recruiting strategies supplement staffing attract talented candidates audited workplace ensured employee management policies procedures followed controlling cost ensuring exceed budgets updated key human resources metrics including turnover termination using reporting tools hrms database store manager december 2010 july 2014 company name city state managed administered entire store included human resources payroll budget planning educated advised employees group health plans voluntary benefits 401k retirement plans fmla fsa pto hipaa work compensation benefits responsible interviewing new employees facilitated new hire orientation direct personnel training labor relations activities identifying vacancies post open job screen match applicant open positions background reference checks providing leadership management coaching monitoring direction employees achieve targets maintaining personal file employees updated keeps tracking record attendance responding letters emails general correspondence providing clerical administrative support staff human resources department handling employees full final settlement exit interviews process responsible preparing developing loss prevention meetings special assignments xthepanie club restaurant san juan pr general manager partner may 2002 january 2004 responsible daily operation restructuring tasks throughout day assisting daytoday hr related questions provided leadership direction new strategies process staff hands operational management recruited hired trained retained high quality select employees developed new strategies control inventory reduce inventory shortages planned special events parties accordance company policies clients needs coordinated meeting new clients vendors ensure daily tasks schedule managed set operating budget followedup daily operating numbers education real estate institute trei city state sales associate frec 1 pre licensing sep 8 2015 bba management may 2014 university turabo ut suagm city state management ba journalism may 2003 universidad del sagrado corazón usc city state journalism type personal name type personal name skills administrative support benefits budget planning budgets budget clerical coaching client clients database direction special events fsa human resources hr instruction inventory labor relations leadership lesson plans letters loss prevention meetings payroll personnel policies pr quality recruiting reporting sales san spanish staffing teacher type,APPAREL
classroom teacher professional summary skilled experienced classroom teacher certified licensed teach state south carolina demonstrated knowledge successful teaching behavior modification classroom management ready help students leveraging training skills many years classroom experience skills microsoft office modern classroom technology conflict resolution training iep familiarity organizationplanning first aid bls cpr training positive learning environment studentcentered learning lesson planning classroom management grading procedures technology integration punctual inquirybased learning test proctoring work history classroom teacher 082014 062017 company name – city state performed aspects classroom management instructed students provided individual support needed documented attendance assignments grades participation planned lessons activities trips cover required course material collaborated parents administrators counselors develop improvement plans struggling students developed activities integrated technology diversify instruction met parents resolve conflicting educational priorities issues created new lesson plans based course objectives classroom teacher 081998 062014 company name – city state collaborated parents administrators counselors develop improvement plans struggling students administered quizzes tests assess student understanding material documented attendance assignments grades participation fostered meaningful relationships among students student fieldtrip retreats teamwork community service projects served school affiliation board revised institutes policies rules created new lesson plans based course objectives met parents resolve conflicting educational priorities issues classroom assistant 081989 061998 company name – city state maintained student safety classroom outside environments documented behaviors interventions results met team professionals different disciplines implement comprehensive action plan worked individual students provide personalized educational behavioral emotional support provided diverse assistance teachers including clerical support classroom management document coordination prepared instructional materials group oneonone use developed taught lessons relevant childrens books poems movies themes promote student interest interests educationparenting teacher activities south carolina education association 4h memberteacher environmental awareness club advisor prom coordinator junior class sponsor volunteer boys girls club rock hill detention hall teacher progressive planning committee emergency action team member first responder team member education masters arts teaching social studies may 2018 winthrop university city state teaching social studies gpa 38 bachelor arts sociology june 1998 coker college city state sociology gpa 30 april 2018 rock hill high school northwestern high school city state skills book conferences conflict resolution cpr staff training first aid lesson plans microsoft office supervising supervision teacher teaching tutoring workshops additional information grades 8th 9th 11th anchor club faculty advisor juniorsenior prom sponsor member first responder team member emergency action team bishopville primary school august 1989 june 1998 603 north dennis avenue bishopville sc 29010 first grade teaching assistant adult educationparenting teacher activities south carolina education association 4h memberteacher anchor club advisor environmental awareness club advisor prom coordinator class sponsor volunteer boys girls club rock hill detention hall teacher progressive planning committee emergency action team member first responder team member accomplishments student progress conferences conducted conferences parents administrators testing specialists social workers discuss educational plans designed promote students educationalsocial development targeted development met parents guardians discuss childrens progress determine priorities resource needs student mentor volunteered temporary student guidance counselor help resolve student personal issues curriculum implementation taught reading language arts social studies mathematics science art physical education pupils utilizing course study adopted board education certifications sc certified scst read succeed certification first aid cpr certified,TEACHER
sales summary passionate marketing manager leveraging expertise program management sales enablement brand awareness deliver lucrative results rapidgrowth corporations identifies longterm opportunities produce highimpact roi increase customer outreach costcentric solutions highlights strategic campaign management lead generation marketing communications partner programs program project management sales enablement email web print content account management experience sales november 2014 current company name city state maintaine knowledge current menu items ingredients preparation methods deliver exceptional service greeting serving guests timely friendly manner suggest additional items guests increase restaurant sales skillfully anticipate address guests service needs effectively communicate kitchen staff regarding guest allergies dietary needs special requests marketing manager contract april 2012 november 2014 company name city state create deliver optimize marketing materials including data sheets website collateral develop messaging supportive consistent marketing strategies research competitive products identifying evaluating product characteristics market share pricing advertising updating maintaining research database deliver social media campaigns via hubspot linkedin twitter facebook spiceworks email manage event logistics tradeshows conferences sales meetings meet budget requirements proactively work vendors process expenditure requests approvals develop marketing communications campaigns project management activities manage delivery press releases media relations content case studies white papers executive bios corporate newsletter content social media content created strategic demand generation plan targeting various industries healthcare public safety utilities retail manufacturing construction market segments developed strategies digital marketing campaigns including sem google ads adwords content syndication blogging webinars email campaigns generate opportunities sales managed marketing automation systems support campaign execution microsoft crm dynamics treehouse google analytics measure effectiveness campaign drive ongoing investment decisions measured demand generation performance revenue goals effectively delivered reporting metrics marketing sales leadership ensure lead scoring nurture programs continually optimized collaborate multiple stakeholders including global managers channel marketing marketing ops sales product marketing analyze sales objectives sales qualified leads sql improve demand creation strategies managed team responsible graphics analytics web maintenance email marketing lead nurturing creative services webinars managed negotiated vendors comanage 15 million dollar marketing budget company outbound marketing manager january 2011 march 2012 company name city state successfully launched juniper oem gotomarket gtm plans expanded end end solution dells networking portfolio created marketing communication plans implemented procedures streamline processes ensure close coordination parties involved product launch including departments working silos devised product launch tracking system specific product lines administered effective collaboration core launch team facilitated weekly meetings juniper dell core staff ensure smooth flow communication across business units monitoring reporting delays issues senior staff executed editorial strategy content dells networking communications included newsletters sharepoint networking collaboration website product sales training internal marketing campaigns marketing programs manager february 2008 december 2011 company name city state partnered global managers executing strategic campaigns provided sales teams product messaging value propositions administered channel partner activities including editorial calendar web pages email quarterly newsletters managed inhouse product sales training videos applying adeptness experience saba lms camtasia vod system including recording edition html pages uploading training site efficiently managed events logistics invitations registrations website vendors budgets surveys event metrics delivered monthly announcements 5000 ericsson employees partners updates website developed implemented automated systems various databases logistics optimized distribution list 1200 5300 within six months minimizing manual labor margin error successfully developed managed podcasting program titled ip talk radio generated company wide attention levels ericsson increased website traffic 65 one quarter built managed portfolio marketing initiatives including kpis budgeting campaign tracking analysis using salesforcecom marketo managed online metrics internal website raised awareness 209 5500 ericsson employees marketing consultant march 2002 january 2008 company name city state managed internal external web content web development ecommerce payment gateways content management systems cms 80 clients created strategic marketing plans gotomarket campaigns focusing google ad adwords conducted market analysis better focus marketing tactics proper target market thus expanding market awareness increasing online sales 35 within three months produced various marketing materials products services video testimonials case studies advertisements brochures newsletters email campaigns partner programs program manager january 2000 january 2002 company name city state affiliate marketing manager nationwide territory january 1998 january 2000 company name city state channel sales account manager northwest territory january 1995 january 1998 company name city state education bachelor science marketing 1994 california state university northridge city state us skills ms office suite word excel outlook powerpoint sharepoint visio lms centra digital marketing mailchimp webtrends treehouse prm ms dynamics salesforcecom hubspot marketo vertical response photoshop dreamweaver teamsite cms citrix social media linkedin facebook twitter,SALES
sr campus recruiter summary solutions results driven professional 10 years high volume recruitment experience across multiple disciplines industries recognized known commitment excellence delivering high quality service highlights full lifecycle policy development organization project management social media recruiting behavioral interviews eeo offc competent profitability analysis skype adobe connect interviews manage facilitate university information session metrics reporting swot analysis crm proficient prescreening reference background coaching supervision virtual recruitment facilitate manage open house events 80 peak season travel recruitment planning experience sr campus recruiter august 2009 april 2016 company name city state utilize social media referrals marketing materials university recruitment information sessions open house virtual events applicant sourcing pipeline create monitor key metrics applicant tracking admissions student yield utilizing dmaic model perform cost profitability analysis functional cost reporting support recruitment budget managed maintained annual budget 300000 335000 recruiting marketing awards events travel assignments write update recruiting policies needed develop local regional recruitment travel southeast nc sc va wv fl tn ga lead recruiter seasonal march 2015 august 2015 company name city state manage full cycle recruiting hiring marketing placement teachers instructional coaches instructional assistants throughout charlotte mecklenburg county read achieve summer program track metrics related recruiting eg candidates yielded source time hire etc evaluate various strategies improve hiring efficiency lead team 3 recruiters 1 recruiting coordinator sr recruiter october 2007 march 2009 company name city state managed phases recruitment including defining hiring management needs posting available positions utilized job boards referrals 3rd party vendors advertisements open house events candidate sourcing pipeline supported managed monthly 200 requisition load multilevel call center environment 20day ttf goal sprint sealy aetna att bus created monitored key metrics regarding staffing costefficiency ttf recruiting agency effectiveness diversity hiring needs utilizing dmaic model conducted interviews reference background checks job applicants maintained managed recruiting budget 7000 brand awareness travel events employment specialists september 2004 october 2007 company name city state maintained supported workbench 100150 requisitions exempt nonexempt within southeast southwest areas country 306090 ttf goal prepared reviewed background drug screens processed offer acceptance drafted job descriptions created new job classifications prescreened job applicants coordinated weekly travel itineraries applicant interviews performed employment background reference checks effectively coach hiring managers applicant tracking peoplesoft education human resources 2004 webster university city state human resources ba education 1997 south carolina state university city state technical skills microsoft office word outlook pp excel vurv taleo banner brass peoplesoft hireexpress sap hris policy fmp,BPO
chef summary restaurant business 25 years worked long term 8 years quite establishments hardworking chef passion food years experience every position back house preparing soups sauces breaking fish meat poultry things familiar experience 082015 current chef company name city state line chef high volume restaurant able cook plate 90 lunches unassisted daily basis 012015 082015 chef company name city state helped friends quiet time cooking line seasonal country club 042004 012015 chefowner company name city state managed kitchen staff recruiting selecting hiring orienting training assigning scheduling supervising evaluating enforcing discipline necessary prepared foods including soups sauces strong commitment quality service cost control prepared food items consistently compliance recipes portioning cooking developed menus pricing special food offerings increase revenue customer satisfaction actively involved cost control sanitation menu development training recruitment private dining catering planned lunch dinner bar menus well special menus inhouse properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler 051995 032004 chefmanager company name city state managed inventory cost control sanitation menu development training recruitment prepared soups sauces butchering skills utilized ordered food beverage premise scheduled back house staff led shifts personally preparing executing food items diners accepted deliveries kitchen front house able keep multiple tasks face paced environment knowledge health safety regulations required state vermont education high school diploma brentwood high school city state skills safe handling commercial food service equipment able follow recipes instructions guidelines meticulously attentive quality detail food preparations familiar pos data entry able calculate food cost familiar aspects back house experienced broiling braising sauté grilling baking able multitask fast paced environment knowledge state health safety codes including labeling dating rotating able keep budget concerning labor food cost,CHEF
assistant acquisitions dispositions summary acquisitions dispositions coordinator adept client relations due diligence real estate management seeks challenging position property management room continued growth professional development experience company name february 2007 current assistant acquisitions dispositions city state coordinate due diligence information disposition noncore properties brokers principalsinvestors facilitate underwriting potential acquisitions coordination leasing reps regional asset managers work capital harvesting program sell noncore assets outparcels creating capital redeployed betterperforming core assets manage acquisitions dispositions network drive update company website properties sold acquired organize investment committee meetings discussion approval redevelopment properties well approval acquiring disposing assets prepare property reports rent rolls tenant sales aged receivables operating statements analysis core noncore properties slated disposition company name november 2000 january 2007 sales product associate city state supported associate field sales representatives assist highvolume single multisite customers acted liaison customers field representatives generate leads quotations possible future sales diligently researched information assisting customers distribution companies technical product applications inquiries processed customer invoices purchase demonstration equipment maintaining sales representatives consignment accounts authorized requests product returns exchanges well monitored highdollar purchase orders customer account status company name july 1999 november 2000 office manager assistant city state reconciled daily fees posted payments accordingly prepared forms medical billing processed claims appropriate insurance companies maintained inventory supplies medicinesvitamins resolved patient inquiries performed general clerical duties education st johns university 2000 bs biology city state united states new york university 2011 professional certificate real estate finance investment city state united states skills jd edwards business intelligence argus microsoft word excel powerpoint onbase sap as400,ARTS
marketing manager summary use skills knowledge enthusiasm advance public image credibility businessdriven company manner consistent existing core values almost twenty years experience providing topquality customer service office management marketing public relations private corporations nonprofit organizations includes ability execute successful event project vision completion highlights customer servicefocused relationship building expert deadlinedriven exceptional multitasker microsoft office suite expert selfdirected excellent written verbal communicator multimedia marketing experience marketing manager nov 2011 oct 2016 company name city state drive strategic marketing planning well tactical execution 6 regions manage marketing communications including website collateral b2b content marketing webcasts advertising proposal content digital marketing media relations collaboration central marketing build relationships regional marketing sales technology vendors work executive sales engineer teams run annual summit manage marketing department staffing foster relationships potential customers drive brand awareness create effective sales marketing opportunities pursue coordinate sponsorship speaking tradeshow event opportunities enhance reputation increase exposure target audience manage market development funds create events pay utilize crm execute effective marketing programs support activity tracking data maintenance mailing list management provide input insight large complex sales pursuits written proposals requested special events coordinator feb 2005 jun 2011 company name city state generate annually growing source event revenue participants franciscan health system fhs objectives increase community involvement support fhs managing seven successful special events st francis st clare franciscan hospice golf tournaments brett erickson spectrum golf tournaments franciscan hospice luncheon st joseph ball st francis gala interact fhs administrators lead community volunteers develop schedule determine fhs special event goals procedures budgets manage ongoing activities approximately 90 volunteers seven event committees tacoma lakewood federal way gig harbor direct report 2 administrative assistants 30 volunteers per event prepare present reports special event financial attendance etc results event committees franciscan foundation board trustees liaison franciscan foundation variety corporate individual donorsvendors financially support special events solicit corporate sponsorships gifts individuals vendors support fhs special events research cultivate prospective event sponsors manage event ticket sales reservations registration oversee bank transactions credit card processing postevent reconciliations maintain manage special event software public relations event contact outside organizations wishing support franciscan foundation ticket office manager nov 1998 feb 2005 company name managed many 200 performances year 3 different theaters managed 46 person ticket office team 30 front house staff senior level administrative experience provide customer service via phone inperson assist patrons rental organizations season subscriptions single ticket purchases donations provided year round financial statistical reports board members executive committees accurate development accounting reporting ticket office budget sales database manager patrons donors using artsoft event selection committee member 20012004 seasons assist board functions member supervisory team met plan provide oversight operations broadway center historic downtown theaters initiated website online ticket sales assisted creation promotional advertising affect ticket sales public relations training artsoft box office manager wallingford ct education associate arts general pierce community college high school diploma woodrow wilson high school technical skills operating systems windows 10 databases constant contact connectwise raisers edge auction tracker auction pay artsoft resnet graphics tools adobe photoshop elements microsoft publisher additional information one 4 marketing managers chosen 2015 national 9 month training board member west sound roller girls roller derby team franciscan foundation scholarship award winner 2009,ARTS
plant protection quarantine technician summary environmental biologist experienced researcher expertise data collection study analytical detailoriented highlights certificate study wetlands identification delineation proficient microsoft office suite excellent verbal written communication skills knowledgeable invasive insects plant hosts undergraduate thesis study species diversity lepidoptera oak hickory northern hardwood forests luzerne county pa accomplishments keystone college academic honor award deans list spring 2011 fall 2008 mildred wrigley ryder scholarship fall 2009 spring 2010 joseph sirotnak 66 esq memorial scholarship fall 2007 spring 2009 experience plant protection quarantine technician may 2011 august 2011 company name city state regional specialist independently conducting asian longhorned beetle emerald ash borer ground based visual surveys eight northeastern pennsylvania counties implemented ppq standards safeguards agriculture natural resources risks associated plant pests ensure abundant highquality forest canopy employed industry standards effectively collecting forest insect field data reporting results timely manner forest insect pest aide may 2009 august 2009 company name city state forest insect pest aide may 2008 august 2008 company name city state emerald ash borer asian longhorn beetle sirex wood wasp apiarian surveys lackawanna county pa 2008 10 northeastern pennsylvania counties 2009 accurately identified plant hosts utilizing dichotomous key enabling placement baiting monitoring lindgren funnel sugar bait ipm tech panel purple panel insect traps operated maintained pda owned 4x4 pickup truck panasonic toughbook computer global mapper microsoft office software trail steward workshop staff member may 2007 august 2007 company name city state trail maintenance keystone colleges 160acre woodland campus lake manataka environmental field station hazardous tree removal firewood harvest provided field support watershed explorers workshop performing water quality monitoring local lakes streams utilizing secchi depth temperature conductivity oxygen depth profile benthic macro invertebrates taxa richness fish indices employing methods electro fishing seining kick nets collection identification macrophytes flammulated owl research lab technician september 1998 january 1999 company name city state laboratory analysis documentation flammulated owl prey delivery video operating video editing equipment field data analysis nest site foraging habits determine regional insectivorous dietary selection consumption prey density diversity organized insect collections stereomicroscope invertebrate field guide analysis insect energy content utilizing caloric centrifuge determine caloric requirements individual nests results provided support undergraduate independent study university nevadareno david p arsenaults unpublished thesis degree masters science environmental natural resource science wildlife biology field assistant may 1998 september 1998 company name city state assisted avian field surveys utilizing research data analysis determine condition current population flammulated owls western new mexico collected nest site microhabitat forest density measurements garmin gps unit fiberglass tape spherical densitometer clinometer telescoping pinhole camera video recording equipment constant monitoring survey routes along continental divide new mexico participated broadcast surveys observed nest site selection flight patterns observed collected foraging rates prey selection data used targeted mist nets capture band take blood samples dna fingerprinting observed nest brood habits fledgling success education certificate wetland delineation identification 2012 rutgers state university new jersey city state us bachelor science environmental biology 2011 keystone college city state us affiliations keystone college eco club north american bird phenology program certifications american red cross first aid cpr training fema federal emergency management training skills skillful application bench chemistry lab setting adhering standard operating procedures ability analyze test basic wet dry chemistry obtaining qualitative quantitative chemical measurements capacity follow recipes formulate mixtures based manufacturers specifications keen technical mechanical ability strong work ethic ability work collaboratively independently variety challenging conditions,AGRICULTURE
consultant career overview director information technology two decades sound leadership areas including strategy security systems analysis architecting installation integration streamlining software development management network design administration management technical support help desk management telecommunications management proven business leadership skills strategic planning consulting change management policy development team leadership motivation training development project management process improvement procedure development operationally astute demonstrated abilities new business development needs assessments proposal development presentations contract negotiations postsales support client relationship management financially savvy superior skills budget planning forecasting business forecasting financial reporting traditional accounting functions including ar ap general ledger payroll management recent recipient bs information technology concentration cyber security technology completed case studies current homeland security issues perimeter defense techniques systems analysis development system modeling theory project management qualifications workforce planning scheduling contractor management team leadership motivation training development business partnering consulting vendor partnering management budgeting payroll management business startup growth technology implementations upgrades network architect administration network security website creation management router firewall configuration optimization custom database design custom frontend systems design development environment software c microsoft visual basic visual studio enterprise resource planning erp software oracle ebusiness suite microsoft dynamics gp sage pro mas90 object component oriented development software borland paradox c practical extraction reporting language perl python phpweb platform development software hypertext markup language html javascript css work experience consultant 012013 current company name provide consulting support clients including intuit washington home mortgage library virginia neighborworks america washington home mortgage recommend efficient use resources support planning office 365 migration facilitate cisco ucs reinstall conversion t1 verizon digital voice library virginia reviewed domain server installations processes improve performance documented systems installed configured citrix provisioning services configured integrated infoblox dns appliances setup hyperv server image maintenance neighborworks america created network documentation identified areas inefficiency help desk processes firewall changes ­ access nat rules firmware upgrades dc infrastructure backbone ucs blade servers storage switches routers vcenter voip etc optimization maintenance active directory maintenance domain controllers multiple forests ­ including resolving issues replication dns ad info troubleshooting domain controller issues dns management cisco ­ asa ucs voip phone system unified communications data domain emc storage analyzed cloud services submitted recommendations improvement identified areas inefficiency created vmware server images adjusted performance stability technical directorconsultant 012010 012013 company name firm providing comprehensive technology consulting support computer networking solutions served technical professional expert across teams clients information technology spectrum led served engagements involving management vmware esxi provision cloud service support server workstation installation maintenance san installation maintenance switch router firewall voip support windows server installation upgrades tcpip network design installation network security provisioning management led participated system projects included system pci compliance check configuration exchange 20002010 upgrades new installations campus wireless network design installation cisco voip systems design implementation server installation consolidation using vmware esxi hyperv servers windows terminal server 2008 wyse terminal installations director managed services manager professional services engineer 011993 012010 firm providing comprehensive technology consulting support computer networking solutions founded grew organization startup respected local consultancy drove new business development running daily back office support functions including finance accounting human resource management staffing workforce management took lead delivering consulting professional services associations nonprofits smes across dcmetro area served roles beyond project manager included lead programmer lead developer utilized technologies included directx c simulator mssql 2002012 mysql php linux windows 20032012 server platforms c programs vb scripts powershell batch scripting functioned chief architect providing onsite remote network administration peak 300 network nodes among 30 different businesses grew home business handful clients profitable 25000 month operation effectively developing managing business development client engagements supporting operations established partnerships major vendors including hp dell microsoft solution provider novell gold partner directly managed projects engagements included ecommerce websites creation installation hyperv esx installations windows 2003 2008 servers active directory ldap email installations across wide area networks netware networks integration nds conversions active directory networks firewall installations upgrades cisco routers switches vpn networks optimization including sitetosite clientserver voice ip pbx installations custom database webbased frontend systems development contact management association membership statistical analysis business management tools communications specialist company name specialist law firm gibson dunn crutcher manager cpa firm crutchley marginot tosi provided wan lan server management well os network installs upgrades migrations systems implementations education training master science computer science 2016 georgia institute technology city state usa bachelor science information technology 2014 strayer university city state gpa summa cum laude concentration security graduated summa cum laude itil v3 foundation · security · microsoft certified professional mcp · master certified novell engineersecurity cisco certified network associate · cisco certified design associate member information technology project management institute information technology skills accounting active directory ad architect borland budgeting business development business management business startup c c cisco certified network associate certified novell engineer cisco cisco certified cisco routers citrix clientserver computer networking consulting contact management controller conversion cpa css client clients database database design dc dell documentation dns ecommerce ebusiness email erp enterprise resource planning finance firewall help desk hp html human resource management hypertext markup language php image information technology support itil v javascript lan ldap team leadership law linux managing mas90 access microsoft certified professional mcp microsoft dynamics exchange office windows 2000 migration mysql nds network administration network design installation network security network networks new business development novell netware os optimization oracle developer paradox payroll pbx pci peak perl phone system processes programmer python reporting router routers sage san scheduling servers scripting scripts mssql staffing statistical analysis switches switch systems design systems development t1 tcpip terminal server troubleshooting upgrades vpn microsoft visual basic vb visual studio voice ip voip website websites wan windows server,CONSULTANT
replenishment stocker summary adaptable job title extensive experience material handling inspections shipping receiving focused continual process improvement etailoriented job title highly efficient operations highlights effective multitasking quality control inventory control procedures strong communication skills proficient lunix systems knowledge iso 9000 kaizen ms office proficient osha certified accomplishments planned directed coordinated assigned manpower efficiently meet production requirements ensured freshness food ingredients checking quality keeping track old new items rotating stock performed transactions cordial efficient professional manner experience september 2015 june 2016 company name city state replenishment stocker answered customers questions addressed problems complaints person via phone kept showroom clean maintained neat orderly product displays unloaded picked staged loaded products shipping resolved service issues timely manner including coordinating processing returns rotated stock code receiving date maintained visually appealing effective displays entire store june 2007 december 2008 company name city state communications technician performed basic fcc proof performance tests including test point 24 tests well responded repaired service interruptions signal degradation twoway distribution plant required performed requested nonpay disconnects prewired unit dwellings order provide ready hookup capabilities inspected existing ground made new ground according national electric code nec order protect employees customers equipment electrical shock damage october 2003 may 2006 company name city state service installation technician assisted phases installing testing troubleshooting security access control systems houston metropolitan area office buildings maintained company owned vehicles tools equipment individual tool issue building keys customer buildings documented completed work accurately consulted supervisor resolve discrepancies interfaced customers necessary install test equipment education may 1996 gulf shores academy city state high school diploma 2018 texas state technical college city state associate applied science information security install configure support organizations local area network lan wide area network wan internet systems segment network system monitor network ensure network availability system users may perform necessary maintenance support network availability may monitor test web site performance ensure web sites operate correctly without interruption may assist network modeling analysis planning coordination network data communications hardware software may supervise computer user support specialists computer network support specialists may administer network security measures professional affiliations fall 1999 masonic order member abraham grand lodge isaac 10 chapter skills sales software salesforcecom tapscan public relations software bacons mediasource factiva desktop publishing software photoshop illustrator html,ARTS
contract accountant summary ten years progressive experience manufacturing accounting currently preparing cma exam cpa eligible strong motivator morale builder positive outlook ability communicate effectively levels cum laude graduate bba accounting finance exceptional analytical communication leadership skills advanced excel skills experience multiple erp accounting systems adapt well different systems willing relocate highlights advanced excel powerpoint outlook word skills ifs macola progression netsuite jd edwards adp payroll tool crystal reports global fas fixed asset software vantage quickbooks accomplishments robbins llc decreased month end close ten day close three day close without compromising integrity financial statements implemented paperless ap filing system working robbins llc saved large amount time audits researching issues received robbins llcs presidential award year going beyond job responsibilities creating efficiencies cost savings experience company name january 2014 current contract accountant city state contracted accountant client maternity leave client erp software netsuite bookkeeping clients personal taxes assessed advised client internal controls audit follow ensured policy procedure compliance effectiveness made client recommendation purchasing card usewrote policies procedures clientthrough rebates extension cash flow resulted 22 total annualized savings company name january 2008 january 2014 quality manager city state lead team direct report quality assurance specialists inspectors build effective relationships customers vendors plant employees manage product inspections identify isolate quality issues ensure plant compliance iso 90012008 zero findings first plant iso audit education motivation training plant workforce company name march 2008 april 2013 senior staff accountant promoted quality manager city state responsible month end closing process three plants cash management management ap ar functions supervision apar clerks comparative financial statements preparation review three separate plants well consolidated financial statement analysis balance sheet reconciliations variance accounts analysis deep analysis requiring much research preparation bank borrowing base certificate bank covenant compliance lead semiannual bank audits financial statement audit financial results reporting president vp finance unavailable yearend inventory auditverification key member robbins financial control committeeinternal control testing annual budget preparation monthly review department managers standard cost pricing molded product assist raw material customix standard updates miscellaneous projects assist advise wherewhen needed company name january 2004 january 2008 staff accountant city state general ledger bs accounts fixed assets intercompany accounts sales use tax multiple states preparedimplemented procurement card policy procedure key member fixed asset module implementation assist acquisitions company name january 2004 january 2004 staff accountant city state payroll cash management company name january 2003 january 2004 accounts receivable city state accounts receivable accounts payable education university north alabama 2004 bba accounting finance city state gpa tva investment challenge alpha theta chi collegiate honor society delta mu delta national honor society business administration graduated honors cum laud gpa 37 accounting finance tva investment challenge alpha theta chi collegiate honor society delta mu delta national honor society business administration graduated honors cum laude gpa 37 columbia state community college 2001 state columbia educational activitiesawards extracurricular activities university north alabama alpha chi accounting club phi beta lambda business leadership club bisk student representative columbia state community college student council member lawrence county site awards received university north alabama sarah r brown scholarship allamerican scholar deans list national collegiate business merit award accounting achievement award institute management accountants national conference attendance scholarship columbia state community college lloyd booker memorial scholarship deans list skills month end close year end close cash management supervision apar acquisitions adp payrollbalance sheet bookkeeping budget preparation cash flow crystal reports erp financial statements financial statement analysis fixed assets general ledger internal control inventory payroll quality assurance iso iso 9001 ifs netsuite jd edwards macola excel outlook powerpoint word quickbooks,ACCOUNTANT
assistant teacher career focus looking changing careers establishing career wide variety jobs including summer camp counselor fitness instructor visitation specialist child care delivery driving coach disaster specialist looking fulltime position core qualifications cdl private pilot license clean mvr computer literate strong understanding windows products type 40 wpm strong work ethic demonstrated ability inspire motivate others education training phd homeland security policy coordination walden university city state finished course work need two residencies finish dissertation 2011 master arts homeland security american military university city state gpa 30 2009 bachelor science liberal studies iowa state university city state member isu flying cyclones accomplishments child care researched earned grant allowed child care buy healthy alternatives teaching children healthy able plant garden using food garden provide lunch buy physical education equipment disaster services able recruit train volunteers respond national level disasters used time management oversee volunteers 18 counties able dispatch volunteers across state respond local disasters ​ ​ work experience 032016 052016 assistant teacher company name city state care children institutional setting group homes nursery schools private businesses schools handicapped communicate childrens parents guardians daily activities behaviors related issues discipline children recommend initiate measures control behavior caring clothing picking toys books dress children change diapers identify signs emotional developmental problems children bring parents guardians attention instruct children health personal habits eating resting toilet habits keep records individual children including daily observations information activities meals served medications administered maintain safe play environment observe monitor childrens play activities organize store toys materials ensure order activity areas perform general personnel functions supervision training scheduling perform housekeeping duties laundry cleaning dish washing changing linens read children teach simple painting drawing handicrafts songs sanitize toys play equipment support childrens emotional social development encouraging understanding others positive selfconcepts 072015 022016 delivery driver company name city state drive vehicles capacities three tons transport materials specified destinations railroad stations plants residences offices within industrial yards inspect maintain vehicle supplies equipment gas oil water tires lights brakes ensure vehicles properworking condition load unload trucks vans automobiles obey traffic laws follow established traffic transportation procedures present bills receipts collect payments goods delivered loaded read maps follow written verbal geographic directions report mechanical problems encountered vehicles turn receipts money received deliveries verify contents inventory loads shipping papers 082014 022016 club 66 school teacher company name city state arrange indoor outdoor space facilitate creative play motorskill activities safety • attend staff meetings serve committees required • attend professional meetings educational conferences teacher training workshops maintain improve professional competence • attend childrens basic needs feeding dressing changing diapers • demonstrate activities children • establish enforce rules behavior procedures maintaining order • identify children showing signs emotional developmental healthrelated problems discuss supervisors parents guardians child development specialists • maintain accurate complete student records required laws district policies administrative regulations • organize lead activities designed promote physical mental social development games arts crafts music storytelling field trips • plan supervise class projects field trips visits guests experiential activities guide students learning activities • prepare materials classrooms class activities • provide variety materials resources children explore manipulate use learning activities imaginative play • read books entire classes small groups • serve meals snacks accordance nutritional guidelines 082011 092013 disaster service specialist company name city state oversee disaster services 18 counties supervised 100 volunteers recruited trained volunteers respond local national level disasters served liaison emergency operation center administrative work office work community events 082004 102010 preschool teacher company name city state adapt teaching methods instructional materials meet students varying needs interests arrange indoor outdoor space facilitate creative play motorskill activities safety assimilate arriving children school environment greeting helping remove outerwear selecting activities interest attend professional meetings educational conferences teacher training workshops maintain improve professional competence attend childrens basic needs feeding dressing changing diapers collaborate teachers administrators development evaluation revision preschool programs confer staff members plan schedule lessons promoting learning following approved curricula demonstrate activities children enforce administration policies rules governing students establish enforce rules behavior procedures maintaining order establish clear objectives lessons units projects communicate objectives children identify children showing signs emotional developmental healthrelated problems discuss supervisors parents guardians child development specialists maintain accurate complete student records required laws district policies administrative regulations meet professionals discuss individual students needs progress observe evaluate childrens performance behavior social development physical health organize label materials display students work manner appropriate ages perceptual skills organize lead activities designed promote physical mental social development games arts crafts music storytelling field trips plan conduct activities balanced program instruction demonstration work time provides students opportunities observe question investigate plan supervise class projects field trips visits guests experiential activities guide students learning activities prepare materials classrooms class activities provide variety materials resources children explore manipulate use learning activities imaginative play provide disabled students assistive devices supportive technology assistance accessing facilities restrooms read books entire classes small groups select store order issue inventory classroom equipment materials supplies serve meals snacks accordance nutritional guidelines teach basic skills color shape number letter recognition personal hygiene social skills teach proper eating habits personal hygiene skills administrative arts basic coach customer service inspect instruction inventory laundry transport materials meal prep personnel read safety scheduling shipping supervision teaching,TEACHER
library aide fulltime professional summary high school graduate june 2008 accepted broward county intern within aviation department undergoing practical training experiencing actually like working within aviationairport industry least year henceforth resulting proactive library aide fulltime seven years relevant hands experience diverse office settings exceptional people skillsversed excellent multitasking communication presentation skills subsequent extraordinary computer ingenuity selfmotivated energetic extremely organized responsible individual fluent english admirable writing oral skills also capable work deadlines moreover hard working dynamic team player high hopes filling front desk administrativerecruiter position core qualifications excellent communication skills clientfocused exceptional telephone etiquette filerecords maintenance microsoft office computer proficient excel customer service ability multitask work well independently limited supervision ability take directions well ability prioritize remain focused essence issue proficient learning new concepts exhibits selfmotivation positive attitude adapts well changing conditions experience library aide fulltime june 2009 current company name city state responsibilities include assisting customers circulation desk answer questions identifying service needs checking renewing checkingin materials issuing updating library cards customer accounts processing cash transactions fines fees printing bus passes resolves variety problemsissues public order maximize efficiencyeffectiveness circulation department service provided renew materials also answer questions concerning accounts phone discharge sort returned materials pack unpack deliveries books audiovisual items sent branches responsible shelving specific section books library located 70075999 include variety subjects ranging fiction arts crafts responsible searching claims return items time time tracer router created managed excel document allow systems items efficiently accounted route outofsystem book back proper location owing branch devoted enthusiasticenergetic member spirit committee help coordinate variety activities programs within division voting system technician vst november 2014 november 2014 company name city state responsible setting ada ivotronic unit ds200 optical scanner responsible trained open troubleshoot close equipment election day instruct voter insert ballot optical scanner assists visually impaired voter insert ballot optical scanner assist visually impaired voter execution audio ballot friday election vsts required report regional site pick materials election day make contact clerk set precinct election night specific materials must returned vst back regional site public service intern june 2008 april 2009 company name city state performed administrative office support activities multiple supervisors duties include answering telephone calls receiving directing visitors word processing filing extensive software skills required well internet research abilities strong communication skills performed copying filing duties assisted supervisor projects assisted archiving county records assisted creating annual maintenance budget assisted payroll preparation created maintained tables spreadsheets track variety maintenance activities greeted visitors answered questions provided directions answered multiline telephone routed calls took accurate messages assisted staff reception area sorted mail photocopied documents service coordinators distributed incoming mail processed outgoing mail presented ideas orally writing learned used various computer programs information technology learned value hard work persistence devised means dealing extra stress associated multiple demands encourages effective teamwork met needs organization employees possible researched investigated compiled information identified combined variety resource materials final copy demonstrated convincing public speaking culinary arts august 2007 june 2008 company name city state skillfully preparing meals pleasing palate eye knowledge science food understanding diet nutrition knife skills nutrition food safety sanitation baking principles cooking methods food service purchasing restaurant operations execution basic food preparation taste proper seasoning consistency presentation degree doneness proper cooking provided sunsational service working pressure within given time frame women tomorrow wot mentor group october 2004 june 2008 company name city state mentor scholarship program inspires motivates empowers young women live full potential mentoring highly accomplished professional women scholarship opportunities assessed evaluated situations effectively ensured tasks completed time interpreted rules regulations used integrity decisionmaking expressed ideas thoughts based facts instilled selfconfidence selfesteem others demonstrated flexibility commitment change learning hair stylist august 2007 may 2008 company name city state maintained comprehensive understanding hair care industry business operations set goals follow quick thinker creative displayed understanding respect people diverse backgrounds listened actively attentively coordination adjusted actions relation others actions tolerance due time consuming styles education high school diploma culinary arts 2008 mcfatter technical high school city state united states culinary arts certification professional affiliations spirit committee purpose spirit committee support promote improve relations individuals team goals •support existing programs south regional library •provide opportunities staff faculty interact socially •provide wellness programming students staff faculty accomplishments summer youth feeding program broward county libraries conjunction sisters abundant living provided free lunch snacks children summer 2014 part librarys summer reading program partnership florida department agriculture consumer services summer breakspot program brought free food communitys underserved children generated series different activities entertainment served free food community 18yrs age system books created excel document keep track books materials returned branch location accidentally documentation wrote edited documents keep staff informed policies procedures current status particular items interests skills credit page,ARTS
information technology manager summary experienced information technology manager committed maintaining innovative technical skills uptodate industry knowledge excellent problem solving skills diagnostic ability communication skills assets allow excel adapt virtually situation experience company name city state information technology manager 012007 current responsible maintaining budget implementing new technologies within firm integral part technology team responsible implementing migrating accounting billing system upgrade managed firewall network monitoring server monitoring offsite recommended architectural improvements design solutions integration solutions trained members team regarding network security troubleshooting data circuits ensured network system data availability integrity preventative maintenance upgrades managed migration exchange 2003 exchange 2010 manged migration windows xp office 2003 windows 7 office 2010 managed deployed office 2010 office 2013 upgrade managed migration physical servers vmware esxi virtual server environment responsible managing related vendor telecommunication contracts manage vendor relationships provided documentation startup shut first level troubleshooting processes help desk staff implemented company policies technical procedures standards preserving integrity security data reports access company name city state technical project lead 112005 012007 responsible maintaining client relationships technical integrity infrastructure responsible managing engineers assigned client projects including time management time approval resource scheduling successfully migrated novell 60 cluster groupwise novell 65 cluster responsible ensuring timely completion projects responsible managing department specific client sitesincluding helpdesk management company name city state systems engineer 012004 112005 install support maintain novell windows nt 40 windows 2000windows 2003 servers maintain patch 800 servers current environment manage implementation new infrastructure server side coordinate various teams ensure deadlines met assisted stabilizing novell groupwise 65 installation implemented maintained sql cluster microsoft 2003 server environment company name city state network analyst 102001 102003 managed supported novell 4x 5x servers windows nt 40 windows 2000 servers citrix metaframe xpa groupwise 5x second level support pc network related issues company name city state night desk supervisor 072000 042001 supervise two additional employees responsible issue escalations follow manage projects ensure ontime completion manage client relationships company name city state senior network engineer 081999 072000 responsible lanwan infrastructure evaluate purchase implement maintain novell windows nt servers manage cisco switches routers wan t1 connections company name city state network analyst 041997 061999 support 130 novell servers nds directory structure responsible upgrading maintaining servers well workstation clients company name city state network support specialist 111993 041997 responsible software hardware network phone system voicemail installation support planned move company include network electrical wiring well phone system moveupgrade company name city state service manager 091988 111993 install maintain customer systems network installations rollouts new computer systesm supervised 3 additionaltechnicians education associate science business administration 1996 mchenry county college city state business administration interests algonquin argonauts football board directors secretary algonquin argonauts football assistant coachoffensive coordinator additional information affiliations algonquin argonauts football board directors secretary algonquin argonauts football assistant coachoffensive coordinator skills accounting backup billing system budget citrix metaframe excellent communication hardware contracts client clients documentation electrical wiring firewall groupwise novell groupwise 65 groupwise 5x help desk lan managing access exchange windows 7 office office windows windows 2000 windows nt windows nt 40 windows xp migration nds network security network novell 60 novell 65 novell novell 4x novell servers phone system policies problemsolving processes routers scheduling servers sql cisco switches t1 telecommunication time management troubleshooting upgrades upgrading upgrade wan,INFORMATION-TECHNOLOGY
information technology manageranalyst professional summary innovative solution focused web development manageranalyst extensive experience program project management detailoriented skilled identifying technology needs creating plan solving leading multiple teams implement solutions self motivated strong leader team player works hard developing staff experienced working industry academia skills project management program management process improvement requirements gathering team leader strategic planning resultsoriented effective multitasker data analysis team player team building extensive technology experience work history information technology manageranalyst 072006 current company name – city state analyze technology needs graduate college develop short term long term goals meet implement solutions needs working internal external mixed teams tech nontech teams oversee management multiple websites running various software supervise manage composition graduate college information technology team focusing balancing technology skills based short long term goals develop staff skills training needed collect report data various groups across campus well national agencies national science foundation national institutes health council graduate schools led graduate college team eight years implemented software development lifecycle methodology appointed iowa state universitys paperless task force represent graduate college elected professional scientific council represent ps employees led strategic initiates graduate college past three years communication leader faculty staff central proficient use implementation industry standards regularly translate detailed program requirements technical specifications manager 062003 062006 company name – city state assisted running des moines store largest district managed 25 employees trained employees complete position duties handled cash daily reconciled accounts web communications manager 011999 012003 company name – city state developed managed websites web software related projects staying within 2 million budget web communications department directed various development teams project managers programmers focusing internal external users created project plans worked marketing executive leadership gain approval projects regularly worked phone email complete projects led project teams roll first company wide intranet delivering 1 month faster original timeline developed new corporate website scratch led teams roll new website developed trained implemented corporate web design standards across company education family financial planning graduate certificate iowa state university city state certified financial planner completion 1 1998 gpa gpa 4 0 gpa 4 0 bs marketing iowa state university city state marketing microsoft front page certified new horizons des moines ia ccomplishments 1 1999 l rolled first company wide intranet fortune 500 company l learned two computer languages better understand limits developers l 2010 elected professional scientific representative l implemented entire electronic thesisdissertation solution iowa state university l published paper international academy technology education development iated conference empowering departments across university using web technologies ­ 2,INFORMATION-TECHNOLOGY
bilingual domestic violence advocate skills word programs including excel access epic electronic medical records database efforts outcome eto working knowledge sas r experience bilingual domestic violence advocate sep 2015 nov 2016 company name city state provided advocacy services appropriate client needs caseload approximately 30 clients person andor phone contact advocacy services included crisis intervention risk assessment safety planning supportive counseling assistance accessing community resources covered oncall service one two times week average oncall service entailed serving first responder intimate partner violence referrals hospital well selfreferrals community documented passageway database eto epic appropriate utilized various clinical strategies work clients provided clients psychoeducational resources regarding interpersonal violence appropriate desires worked clients improve thoughts behaviors utilizing coping skills including behavioral activation meditation among others developed led presentation regarding basic concepts around gender identity order increase program knowledge regarding transgender genderqueer populations presentation available googldft7at invited participate brigham womens hospital schwartz rounds schwartz rounds nationallyrecognized program panel healthcare providers discuss providing compassionate care particular case panel providers discussed delivery collaborative traumainformed care transgender woman color survivor multiple forms violence please see article presentation intern sep 2014 may 2015 company name city state assessed mental health physical health supportive services needs ten children families per week conducting biopsychosocial assessments clinical strategies collaborated professionals agencies provide traumainformed care family presented suspected andor confirmed child abuse engaged families strengthsbased helping relationship order provide active referrals various local mental health agencies community programs government organizations conducted weekly pediatric mental health screenings children ages 321 sought individual mental health services participated weekly child family mental health meetings monthly pediatric team meetings discuss holistic wellbeing patients families developed led presentation regarding issues related youth selfharm order increase department knowledge around issues presentation available googlea4qnr corps member city year jul 2013 jun 2014 city state mentored tutored 7th grade students markham middle school south los angeles referred students behavior counselors attendance counselors gang intervention program counselors appropriate collaborated counselors order assist students improving trauma symptoms behavior academic performance quality life facets engaged collateral contacts family members discuss behavior mental health academic performance created executed extracurricular behavior programming four students students met city year impact goals improving least one point three character traits outlined using kipps character growth assessment proposed directed high school fair representatives eight local magnet charter private high schools present informational materials three schools distributed around 80 parents students attended research assistant jun 2010 may 2011 company name city state acquired incorporated input local community members research conducted transcribed coded interviews parents children ages seven twelve regarding animal behavior evolution using interactive museum display childrens books analyzed data measure community members understanding evolution information later used following research paper shtulman checa 2012 parentchild conversations evolution context interactive museum display international electronic journal elementary education 51 2746 languages bilingual biliterate native fluent spanish speaker lived spanish speaking countries experience working many spanish education training master public health epidemiology maternal child health 092017 boston university city state epidemiology maternal child health completion maternal child health leadership education program master social work clinical social work 062016 boston university city state clinical social work bachelor arts psychology 052013 occidental college city state magna cum laude psychology skills academic basic color interpersonal counseling crisis intervention client clients database delivery dft7 electronic medical records forms gl government http leadership materials meetings mental health access excel word programming speaker quality research risk assessment safety sas fluent spanish spanishspeaking spanish speaking phone trauma,ADVOCATE
graduate research assistant professional summary dedicated professional excellent technical analytical communication skills demonstrated ten years experience agricultural sector specifically research development division extensive knowledge biological control field entomology core qualifications background biological control using member coleopteran family insect expert data analysis area wide surveys data collection research data presentation experimental designimplementation accomplishments successfully determine biology reproduction effect chemicals thalassa montezumae predatory beetle new invasive scale insect phalacrococcus howertoni south florida integrated pest management workshop identification scales mealybugs natural enemies identification mites economic importance caribbean natural enemies training seminar management protected cultivation insect identification nematodes professional consultants green house training course experience company name city state graduate research assistant 012013 042016 assist various research project center biological control lab developing potential biological control croton scales phalacrococcus howertoni maintain culture croton scales thalassa montezumae green house laboratory conditions company name city plant protection officer entomology 102011 122012 rear parasitoids wasp anagyrus kamali release areas affected pink hibiscus mealy bug maconellicoccus hirsutus 95 success rate determined parasitism levels site record data maintain cultures pink hibiscus mealybug anagyrus kamali rearing facility develop solutions pest problems yam dioscorea spp jamaica establish conduct field evaluations treatments yam nematodes develop citrus greening management programme jamaica collaboration food agriculture organization government jamaica components assist island wide survey incidence citrus greening parasitism levels tamarixia radiate assist monitoring programme areawide integrated management systems aims citrus greening citrus orchards develop management program beet army worm spodoptera exigua monitoring farms affected parishes establish maintain beet army worm culture laboratory conduct insecticide efficacy trial implement integrated pest management major pests crops protective cultivation jamaica data generated temperature humidity pest status greenhouse crop company name city field lab research assistant 122002 102011 receive diagnostic samples extension officers farmers prepare samples diagnostics rear preserved specimens necessary establish experimental plots visit field prescribed observations data collection set proposals monitor station experimental plots infestations maintain inventory list materials lab space work research projects unit assist crop plant protection unit integrated pest management systems developing several crops threshold base pesticides population dynamic study red palm mites broad mites education master science entomology qualifying 2016 florida agricultural mechanical university city state united states bachelor science environmental science 2011 knox community college city jamaica associate science general agriculture 2006 college agriculture science education city jamaica professional affiliations entomological society america esa florida entomological society florida agricultural mechanical university esa debate team minorities agriculture natural resources related sciences mannrs awards publications reuben capelouto foundation william lpeters memorial scholarship awardee 20132014 monsanto 1890 student leadership event participant stlouis missouri 2014 mentoring purdue summer scholarship program participant west lafayette indiana 2014 esaentomological society america annual meeting portland oregon developing biological control measure management invasive scale insect phalacrococcus howertoni hemipteracoccidae south florida published abstract esa entomological society america annual meeting portland oregon “ single best tool reduce malaria cases throughout world “ published article 2014 skills data collection maintain inventorystatistical analysis prepare sample microsoft office,AGRICULTURE
accountant summary enthusiastic knowledgeable professional experience proven success program project management online instructor led design development facilitation outstanding problemsolving skills proven implementation accounting software packages significantly improving billing reporting processes excellent management skills encouraging career growth subordinates additional training opportunities keep uptodate industry changes professional affiliation core qualifications microsoft office suite videoscribe software peoplesoft finance applications professional experience accountant senior manager january 1995 current company name city state project management training facilitation instructional design development managed projects design develop 1½ day instructor led training operational effectiveness phases iv select service assistant general managers operations managers managing project milestones coordinating resources currently developing phase iv lead design development global senior property executive assessment training executive recruiters developed curriculum training materials organizations professional development initiative lead redesign development global interviewer certification program managed project design develop training material myhr peoplesoft hrms upgrade lead redesign development program relaunch global helm front office leadership training program full service rooms operations department formulating project plans performing needs analysis securing managing development resources schedules designed developed facilitated instructor led online classes organizations finance associates project oceans project eclipse delivered instructor led training domestic international audiences including change management fundamentals course client relations program management learning representative finance discipline performing needs analysis advising learning strategies training design development finance personnel coordinated logistics headquarters training programs including managing instructor cadre setting annual training schedules booking setting training facilities designed analyzed program evaluations using vovici metrics matter software view making improvements training offerings marketed training program potential participants encourage associate engagement development accounting prepared financial statements liaised international hotel controllers regional office personnel pertaining billing issues often referencing original contracts provide validity costs analyzed profits losses various international regions emphasis explaining variances actual budgeted results managed staff three accounting assistants hiring performing reviews molding careers appropriate training janet strudwick pmp® cpa page 2 implemented international fee revenue database peoplesoft billing module replacing manual system entering data testing eight months ensuring execution billing two days rather two weeks thus resulting timely invoice delivery payables receipt robust financial reporting instructional designertraining managerdatabase managersenior accountant january 2003 january 2004 company name city state online course instructor january 1993 january 1995 company name city state education training master science education 2003 california state univeristy hayward city state gpa gpa 40 education option online teaching learning creating effective collaborative learning experiences gpa 40 bachelor science accounting 1993 university maryland college park city state accounting bachelor science business administration 1983 college arts science technology city jamaica business administration publications california virtual campus issue gender online teaching learning april 2003 managing conflict online classroom march 2003 teacher focus newsletter collaborative learning benefits challenges make effective march 2003 skills accounting billing change management contracts client relations database delivery eclipse finance financial reporting financial statements front office hiring instructor instructional design leadership training logistics managing microsoft office suite office needs analysis payables peoplesoft hrms peoplesoft personnel program management project management project plans teaching training materials training design development training material training programs upgrade view affiliations project management institute member association talent development formerly astd,ACCOUNTANT
pavithra shetty summary customeroriented principal consultant knowledgeable developing implementing successful business solutions drive productivity growth offering expertise sql data visualization scripting language 6 years experience software industry experience principal consultant company name city state june 2018 current design develop test document business intelligence reports gather business needs develop interactive dashboards bi reports work data warehouse data sources get data data visualization using business intelligence tool write sql queries stored procedures pull data visualization tool modeling data efficiently pull data visualization design dashboard provide insights management departments make data driven decisions embed bi reports customer application using net framework javascript uses web apis access bi reports create peer review sql queries ad hoc data reporting managed junior developer delivering consistent coaching constructive feedback design develop test document sql queries stored procedures net codes order maintain add features student information system communicate clients gather requirement new data collection change request design data model web interface collecting new data improve existing system peer review codes validate correctness integrity system perform unit test integration test regression test development qa environment build release follow agile methodology software development using azure devops better utilization time resources create sql queries ad hoc data reporting support end users resolving technical issues business intelligence developer company name city state september 2015 may 2018 designing developing validating documenting sql queries graphical reports dashboards data warehouse applications support strategic initiatives reviewed project requirements identify customer expectations resources needed meet goals conceived developed implemented wide range bi solutions optimized data gathering processes analysis procedures visualization strategies created oversaw dashboards qlikview create maintain ssis packages using microsoft visual studio extract data files received sftp upload datatodata warehouse required form using given technical specs create flat files send data files clients using ssis package also automate maintenance sql server databases updates analyzed code corrected errors optimize output resolved customer issues establishing workarounds solutions debug create defect fixes wrote user manuals documentation rollout customer training sessions established maintained key relationships business stakeholders promote future opportunities managed 2 junior developers delivering consistent coaching constructive feedback college student company name city state january 2015 may 2016 accomplished college projects predicting breast cancer create machine learning model predict malignant tumors used python random forest classifier predict malignant tumors breast tissue main idea building multiple models different sample different initial variables train data set goal determine attributes provide information used predict malignancy model tested “ test data set ” accuracy 96 successful predicting whether tumor malignant benign data mining image classification process categorize images one several categories classification requires training image category constructed training test data given image data using java programming constructed five different classifier models using training data file tested classifiers using test data compared prediction accuracies among five different classifiers achieved 95 accuracy software engineer company name city state october 2013 january 2014 develop code java document artifacts including unit test plans ensure output per specifications execute tasks procedural oop development techniques best practices efficient easier maintain code best practices securing web applications inserting querying managing data stored databases files skills sql servermysql data analysis visualization cnet framework python javascript azure devops education master science computer science university illinois springfield city state completed coursework data science c programming net data mining 39540 gpa may 2016 bachelor engineering information science pa college engineering vtu city best outgoing student recipient honor roll 20102011 may 2013,CONSULTANT
engineering intern personal summary age 22 years permanenet residency australia new zealand citizen ​currently living sydney australia knowledge base cpython r stk catia ansys latex solidworks microsoft office microsoft project academic background high school diploma mathematicsphysicschemistryengineering 2012 nortmead high school city state australia ranked 1st place 2 unit mathematics physics chemistry engineering studies ranked 3rd place extension 1 mathematics english advanced received 2nd highest atar school bachelor science bachelor engineering honours aerospace 2017 university new south wales unsw city state australia maintained distinction wam 7942 final 2 years university obtained high distinction distinction results advanced 3rd 4th year subjects engineering faculty dynamics aerospace vehiclesavionics finite element methods aerodynamics professional engineering communication thesis using matlab programming certifications credentials scrum fundamentals certified data science fundamentals certified oracle sql developer advanced sql sql expert progress experience engineering intern feb 2017 apr 2017 company name city state achievements collaborated team engineers different fields goal creating technical solutions product concerns raised customers produced test record documentation containing solutions customers contacted customers directly verbally convey test result explain solution procedure along written documentation successfully independently scoped business opportunities technically analysing possible options presented information company director independently autonomously researched far regulations successfully create test record sheets containing correct load values test methodology structural load testing seats aeromedical transport vehicles quickly learned production article conformity procedures taught casa regulatory authorities applied knowledge techniques autonomously measure articles appropriate measuring equipment tools strict timeframes reported nonconformities provided recommendations modifications directly design engineer built tested verified products performing functional qualitative inspections discover faults issues production articles deduced failure modes items undergo structural load testing using problem solving skills analytical skills using finite element ansys software independently created equipment supports integrated safety barriers analytical cadassisted design construction using mechanical engineering methods tools equipment desoldered soldered electronic components onto circuit boards rapidly create multiple fully functioning led lights used electronic medical equipment sales representative may 2016 jan 2017 company name city efficiently recorded sales orders purchase orders fire warning systems lights electrical fittings cameras displayed excellent customer service skills interpersonal skills communicating australian international customers phone provide information products maintaining regular email phone contact customers collaborated sales manager provide updates progress accounts prepared followed customer quotes turned leads appointments provided training customers ensure efficiently clean correctly use maintain companys product applied regular followup process maximizing every sales enquiry upselling new customers identifying sales opportunities basic repairs maintenance existing customers ensuring email telephone enquiries answered within 20 minutes displayed ability focus high pressure environments calmly handling customer complaints showed flexibility collaborating administration team demanding times complete administrative tasks update records demonstrated attention detail utilizing time management skills setting goals prioritizing tasks creating schedules work strict deadlines tutor feb 2016 may 2016 company name city state tutored students oneonone classes group classes using effective teaching techniques help students ranging year 112 difficulties science mathematics physics chemistry english provided assistance students ranging year 112 fastpaced homework help classes mechanical design engineer aug 2015 jul 2017 company name city state shared responsibility designing cubesat leader mechanical design team entry canadian satellite design challenge csdc solidworks structurally tested ansys 3d printed upon completion design communicated teams fields using jira involved constructing mars rover entry european rover challenge erc led mechanical team designing gimbal gyroscopic testbed reaction wheel system solidworks displayed future students form 3d printed model trained new members mechanical team using solidworks taught thermal electrical structural concepts memberships bluesat basic low earth orbit unsw experimental satellite group engineers australia achievements shared responsibility designing cubesat leader mechanical design team entry canadian satellite design challenge csdc solidworks structurally tested ansys 3d printed upon completion design communicated teams fields using jira involved constructing mars rover entry european rover challenge erc led mechanical team designing gimbal gyroscopic testbed reaction wheel system solidworks displayed future students form 3d printed modeltrained new members mechanical team using solidworks taught thermal electrical structural concepts community services social support youth services volunteer karabi community development services wentworthville sydney australia october 2016 ongoing achievements displayed passion social service support teaching facilitating setting activities events elderly people disabilities children provided assistance administration creative work office facilitating supervising youth school holiday programs personal interests hobbies traveling tennis hiking statistics cad 3d drawing aircraft spacecraft astronomy,ENGINEERING
wellness director professional summary skills skills body composition evaluations telehealth experience group instruction oneonone coaching health education data management supervision planning coordination training development leadership compassion conflict resolution certifications group fitness instructor nifs certified certified therapeutic exercise specialist ace certified yoga tai chi spin trx behavior modification parkinsons health wellness aquatics neta aquatic exercise science ace certified mixed martial arts boxing certified inspector association boxing commissioners accounting hr promotion administrative instructor public relations arts instruction quality budgets leadership quality control business operations managing relationshipbuilding coaching marketing safety chi market sales interpersonal access statistics excellent neta supervision communication organizational team player conflict resolution personnel trainer clients camera video data management policies composition delivery presentations educator pricing finance processes financial profit forms program development functional progress work history wellness director 092015 current company name – city state helped clients set achieve health wellness goals conducted group wellness presentations classes 80 participants demonstrated safe correct forms exercise piece equipment conducted needs assessments surveys determine interest satisfaction wellness fitness programs events services met exceeded monthly revenue training goals performed screenings every month markers blood pressure weight bmi conducted needs assessments surveys determine interest satisfaction wellness fitness programs events services demonstrated safe correct forms exercise piece equipment built strong relationships members promote health wellness available services conducted group wellness presentations classes 80 participants helped clients set achieve health wellness goals eliminated downtime maximized revenue providing top project quality control 012009 current company name – city state expanded crossfunctional organizational capacity collaborating across departments priorities functions common goals maximized productivity keeping detailed records daily progress identifying rectifying areas improvement explained taught regulations rules athletes coaches verified accuracy score calculations winners announced communicated athletic regulation staff athletes trainers collected daily reports improved efficiency athletic events inspected equipment compliance safety event regulations established clear benchmarks performance monitored individual athlete progress educated athletes trainers fellow athletic regulation coworkers rules regulations reviewed video playbacks slowmotion camera footage evaluate calls judge appeals calculated athlete event statistics rolling basis event monitored play times elapsed time particular events stopping clocks meet regulatory requirements educated mentored 20 coworkers policy procedures high pressured events improved athlete medical outcomes delivery care improved clinical quality processes 092000 current company name – city state adapted classes meet expectations interests members resulting improved participation consulted clients define personal health needs formulate effective fitness nutritional rehabilitation plans improve overall wellbeing modified workout plans according fitness levels medical considerations broadcasted information events gym classes community offerings coordinated healthy safe use fitness tools equipment spaces prevent injuries worked independently member cohesive team support individual needs supported program development adding new exciting classes facility schedules taught staff participants proper methods best use equipment meet individual fitness goals applied performance data evaluate improve operations target current business conditions forecast needs stayed current market trends determine optimal pricing goods services capitalize emerging opportunities established optimized enforced business policies maintain consistency highquality standards across multiple vendor operations used knowledge market trends create valueadded solutions resulting 80 increase service utilization directed business operations maintain improve company financial gains managed daytoday business operations including accounting finance hr marketing public relations devised deployed monitored processes boost longterm business success increase profit levels set enforced optimized internal policies maintain efficiency responsiveness demands recruited hired trained initial personnel working establish key internal functions outline scope positions new organization founded managed business operations growing revenue personal training onsite group fitness instruction major business companies employee base include staff families applied performance data evaluate improve operations target current business conditions forecast needs maintained uptodate administrative records monitor operational conditions managed key accounts including developing sales presentations promotion initiatives drive product sales increase brand awareness enhanced operational efficiency productivity managing budgets accounts analyzing company needs industry trends education bachelor science natural health studies 052007 clayton college natural health city state work history wellness director 092015 current company name – city state helped clients set achieve health wellness goals conducted group wellness presentations classes 80 participants demonstrated safe correct forms exercise piece equipment conducted needs assessments surveys determine interest satisfaction wellness fitness programs events services met exceeded monthly revenue training goals performed screenings every month markers blood pressure weight bmi conducted needs assessments surveys determine interest satisfaction wellness fitness programs events services demonstrated safe correct forms exercise piece equipment built strong relationships members promote health wellness available services conducted group wellness presentations classes 80 participants helped clients set achieve health wellness goals eliminated downtime maximized revenue providing top project quality control 012009 current company name – city state expanded crossfunctional organizational capacity collaborating across departments priorities functions common goals maximized productivity keeping detailed records daily progress identifying rectifying areas improvement explained taught regulations rules athletes coaches verified accuracy score calculations winners announced communicated athletic regulation staff athletes trainers collected daily reports improved efficiency athletic events inspected equipment compliance safety event regulations established clear benchmarks performance monitored individual athlete progress educated athletes trainers fellow athletic regulation coworkers rules regulations reviewed video playbacks slowmotion camera footage evaluate calls judge appeals calculated athlete event statistics rolling basis event monitored play times elapsed time particular events stopping clocks meet regulatory requirements educated mentored 20 coworkers policy procedures high pressured events improved athlete medical outcomes delivery care improved clinical quality processes 092000 current company name – city state adapted classes meet expectations interests members resulting improved participation consulted clients define personal health needs formulate effective fitness nutritional rehabilitation plans improve overall wellbeing modified workout plans according fitness levels medical considerations broadcasted information events gym classes community offerings coordinated healthy safe use fitness tools equipment spaces prevent injuries worked independently member cohesive team support individual needs supported program development adding new exciting classes facility schedules taught staff participants proper methods best use equipment meet individual fitness goals applied performance data evaluate improve operations target current business conditions forecast needs stayed current market trends determine optimal pricing goods services capitalize emerging opportunities established optimized enforced business policies maintain consistency highquality standards across multiple vendor operations used knowledge market trends create valueadded solutions resulting 80 increase service utilization directed business operations maintain improve company financial gains managed daytoday business operations including accounting finance hr marketing public relations devised deployed monitored processes boost longterm business success increase profit levels set enforced optimized internal policies maintain efficiency responsiveness demands recruited hired trained initial personnel working establish key internal functions outline scope positions new organization founded managed business operations growing revenue personal training onsite group fitness instruction major business companies employee base include staff families applied performance data evaluate improve operations target current business conditions forecast needs maintained uptodate administrative records monitor operational conditions managed key accounts including developing sales presentations promotion initiatives drive product sales increase brand awareness enhanced operational efficiency productivity managing budgets accounts analyzing company needs industry trends certifications certifications group fitness instructor nifs certified certified therapeutic exercise specialist ace certified yoga tai chi spin trx behavior modification parkinsons health wellness aquatics neta aquatic exercise science ace certified mixed martial arts boxing certified inspector association boxing commissioners skills accounting administrative arts budgets business operations coaching chi interpersonal excellent communication conflict resolution clients data management delivery educator finance financial forms functional hr instructor instruction leadership managing marketing market access neta organizational personnel camera policies presentations pricing processes profit program development progress promotion public relations quality quality control relationshipbuilding safety sales statistics supervision team player trainer video composition additional information enthusiastic wellness fitness professional experienced personal fitness training throughout age groups group instruction strong background therapeutic exercise hardworking dedicated team player excellent communication relationshipbuilding skills known personable demeanor determined attitude fitness instructor personal trainer 20 years successful experience preparing clients life long journey health wellness recognized consistently performance excellence contributions success health wellness industry strengths building interpersonal relationships seasoned ace neta certified group fitness instructor multiple areas ie tai chi yoga spin trx certified personal trainer therapeutic exercise specialist multitalented fitness leader successful history helping individuals backgrounds abilities improve health fitness overall wellbeing knowledgeable healthy eating exercise programs good lifestyle choices adept leading groups individual coaching sessions promote wellness excellent educator adept working people skills levels improve physical strength stamina health accomplishments collaborated multidisciplinary teams development community health wellness programs promote positive outcomes supervised team 5 staff members documented improved community access led increases multiple user accessibility promoted longterm community engagement,FITNESS
assistant store manager core strengths visual retail experience fashion design experience store remodel store reopening store transition stamina engage frequent lifting ability interpret variety diagrams microsoft office ms word ms powerpoint ms excel ms publisher ms outlook adobe photoshop karat cad easy weave easy knit color reduce clean fashion illustration flat pattern design work experience 102010 current assistant store manager company name city state coached team increase sales 24 growth last year analyzed sales daily develop daily goals store associates prepared monthly scorecard tm visit resulting average score 95 focused baileys mission friendliest store mall increasing stores conversion 25 last year 266 year created training bring awareness additional categories lived core values set baileys 102010 102013 assistant store manager company name city state drives positive results effective coaching reacting needs business builds develops high performing teams setting challenging goals holding associates accountable consistently maintains grow personal base use client books implements monthly vmg make sure store visually appealing help build upts prepare directs participates weekly management meetings positively consistently demonstrates neat professional fashionable image performs duties responsibilities directed sm dsm rsm 042008 102010 assistant store manager company name city state ensure making women feel beautiful top priority time understands demonstrates chicos fas inc values customers team maintains constant timely communication sm prepares weekly monthly communication recap sm able perform functions guiding principles stores gps mars principles stores mps encourage coaches store associates developing retail skills 022007 042008 department manager company name city state efficiently manage everyday activities including daily maintenance interdepartment projects implement key impact statements monthly seasonal merchandise according standards primary goal projecting store best defined market rotate merchandise create fresh statements based sale promotions new inventory within point purchase categories schedule associates corporation set labor hours ensure department needs efficiently met conduct preliminary interviews absence training supervisor assist training new associates performing basic transactions core recovery standards provide excellent customer timely manner often acting customer dissatisfaction absence store manager tracked daily diamond inventory including checking new diamond fine jewelry inventory 112005 012007 department manager company name city state 092002 112005 visual merchandising specialistretail sales company name city state coordinate effective interior displays sensitive customer market needs ensuring company fashion trends implemented implement seasonal setsell planners strong focus wall aisle statements critical attention trends color direction assist visual manager implementing executing effective compelling visual presentation merchandising store assist visual manager merchandise changes planogram layouts overall maintenance visual displays store update maintain store visuals according corporate standards plan floor moves fixture placement visual display placement arrange displays fixtures selling floor oversee placement merchandise fixtures house wares childrens departments guide customers gift registration process based upon specific wants educational background december 2002 bachelor science textile products design university north carolina greensboro city state textile products design 34 skills adobe photoshop basic cad coaching color conversion client direction fashion focus gps illustration image inventory market mars meetings merchandising ms excel microsoft office ms outlook ms powerpoint ms publisher ms word neat retail selling sales store manager supervisor visual displays visual display,APPAREL
intern professional profile results driven fitness trainer coach 4 years relevant experience fitness field maintain passion developing programs improve fitness improve stamina develop healthy living styles strong customer service skills written oral communication abilities organizational attributes help advance fitness wellness based career qualifications proficiency microsoft word excel powerpoint quick learner training development resultsoriented clientfocused ​customer service sales relevant experience corporate wellness assisted completing assessments 4 corporate wellness companies denver area documentation wrote edited documents keep team informed policies procedures marketingsales implemented online marketing strategies resulted 15 growth customer base experience january 2017 april 2017 company name city state intern shadowed personal training sessions group fitness classes corporate wellness clients new client testing designed 10 daily workouts stored inward fitness library given clients created executed 30 day fitness challenge clients gym proposed outside educational events sports clinic planned executed fitness presentation staff september 2015 january 2017 company name city state fitness coach worked oneonone online clients personal training clients coached small large group fitness classes designed implemented training nutrition schedules based clients fitness assessments order achieve fitness goals optimal results energetically guided clients solo group exercise activities taking account individualized physical limitations assisted owner facility marketing membership sales member engagement highly involved social media aspect facility included facebook instagram september 2013 june 2016 company name city state group fitness instructor demonstrated leadership capabilities front class making safe enjoyable fitness experience ensuring member retention met participants class answer questions maintain positive exercise experience established organizational skills creating preparing combinations taught within parameters format represented high degree energy endurance complete fitness class entirety september 2011 june 2016 company name city state group fitness instructor developed organized taught group workouts members included various aerobic weight training routines prepared teaching area class organized equipment end class guided beginner intermediate advanced fitness classes demonstrated solid knowledge workout routines based appropriate skill levels july 2007 current company name city state technical specialist ii ensure accurate timely reconciliation client accounts order provide clients branches reporting information investments provide superior customer service clients support firms objectives contribute inclusive team oriented work environment maximize team productivity continuously seek determine ways identify opportunities improve processes internal oracle reports march 2004 august 2007 company name city state customer service manager exercised general supervision staff ensure functions performed accordance established guidelines procedures member elite training program involved training motivation monitoring direct reports performed monthly quarterly yearly audits branch order stay compliance diligently stressed quality customer service sales quotas associate education 2017 missouri baptist university city state exercise science bachelor science 2017 missouri baptist university city state exercise science master science master certificate exercise science 2005 st louis community college city state business administration associate arts affiliations member united way st louis edward jones division 2010 2017 certifications certified afaa group fitness instructor certified afaa mat pilates instructor certified spin 360 instructor cpr first aid certification skills exercise science online coaching good teaching instructional abilities cpr first aid macro counting corporate wellness assessments ability motivate others desire promote aspects health wellness skills microsoft word excel powerpoint oracle sales customer service investments organizational skills process improvement enthusiasm energy excellent interpersonal skills,FITNESS
regional engineering manager engineering director innovative solutiondriven engineering director 25 years experience delivering highprofile itsscada projects transportation waterwaste water industries expertise includes technical solution architecting cost estimating mission critical itsscada system design delivery disaster recovery planning technical program management crossteam leadership ​ ​ execution results oriented individual passion solving business problems innovative cutting edge technology solutions enable clients achieve exceed desired business outcomes accomplishments technical manager 90 success rate delivering projects time budget proposed innovative solution would allow client consolidate mutliple operations centers provide seamless migration without service interruption resulted company designation ‘ highly preferred supplier maximized efficiency ability scale industrializing sales engineering delivery methodology deliverables originated spearheaded product innovation ideas enabling company differentiate itsscada market expertise architecting best practice technical solutions technical program management qaqm client management vendor management testing commissioning planning execution team leadership c rossteam collaboration engineering cost estimating engineering resource management forecasting process improvement ​​ professional experience regional engineering manager 012014 current company name city state currently directing solution deliveries texas australia new zealand chile ​ lead systems solution architect responsible technical proposal writeups presentations engineering cost estimates resulted winning bids projects ranging 1m 25m western na sa oceania regions ​ improved engineering resource coordination project managers engineering department resulting proactive resource planning increased visibility ​ ​ implemented targeted jit training sessions drastically improved work efficiency minimizing technical learning curve new staff deployed projects ​​ ​ recent projects santiago chile value 1m currently directing inhouse development advanced traffic incident detection algorithm tiein gis map based incident response system give client early warning indication traffic incidents congestion spikes ​ citylink omcs upgrade value 45m directed itsscada system upgrade mission critical tunneltollroad melbourne australia designed interactive smart motorway gis map serve primary roadway monitoring traffic incident response gui ​ lbjnte managed lanes project value 25m technical manager system delivery monitor control 40 miles managed lanes greenfield civil works project dallasfort worth area project deployed first dynamic tolling roadway state texas stateoftheart central command control center interfaces several field device subsystems electronic information toll rate signage traffic detectors cctv cameras weather gas monitoring systems driveondallas website txdots lonestar daltrans systems ​ engineering supervisor 012011 122013 company name city state improved engineering department productivity reorganizing engineering staff activity reporting methods project resource planning ​ beat ‘ preferred supplier major civil project bid proposing efficient single integrated technology platform reduced overall cost deployment timeline effective engineering team leadership qaqc oversight resulted delivery several high profile challenging itsscada projects time budget ​ responsible engineering estimates technical writeups bid proposals provided product demos prospective clients sales presentations ​ major projects caltrans devils slide tunnel value 7m delivered greenfield plcscadaits system monitoringcontrol mile long tunnel north half moon bay ca developed incident response conops followed design deployment lifesafety emergency incident response management gui irm gui allows tunnel operators quickly react whole range emergency scenarios require evacuation tunnel immediate deployment emergency first responders eastern distributor tunnel value 35m managed upgrade lifesafety itsscada system major tunnel servicing downtown sydney commissioning included hotcutover existing tunneltraffic control systems achieved minimal downtime ​ senior engineer 072003 122010 company name city state systems engineer ii 071999 062003 company name city state control systems engineer ii 071992 061999 company name city state associate systems engineer 061991 061992 company name city state ​ education bachelor science electrical computer engineering 1990 university california santa barbara city state ​various project managementleadership courses,ENGINEERING
consultant professional summary audit director extensive experience developing redesigning internal audit departments domestically internationally 19 countries results include upgraded internal controls effective sox 404 management strong compliance management increase organizational focus solid internal controls risks best practices enjoy directing internal audit personal passion strengths include extensive executive skills designer audit programs sec compliance strong analytical skills focus ethics management prioritize audits interact auditees manage types audits pride service core qualifications sap microsoft office suite ms word ms excel ms powerpoint ms outlook navision variety corporate specific finance accounting software involving ibm hp dell operations experience consultant january 2009 company name city state provider internal audit internal control consulting services customers across us canada focus privately held firms internal audit departments emphasize quality creative service director internal audit january 2008 january 2009 company name city state fourth largest producer carbonated beverages us sales 600m reported board directors senior vice president managed internal audit department conducted financial compliance operational audits developed monitored internal controls across firm developed new audit programs policies procedures improved internal controls prepared managed performance measures companyrisqués sites interpreted operating results left result corporate restructuring affected internal audit director internal audit january 2006 january 2008 company name city state large privatelyowned installer residential commercial insulation sales 500m managed department conducted annual quarterly risk reviews audits directed conducted internal audits 61 locations corporate headquarters functions developed new audit report practices added new positive practices best practices section audit report audited businesses updated financial reporting possible reported audit findings board departed due united subcontractors filing chapter 11 bankruptcy elimination internal audit manager internal audit january 2004 january 2006 company name city state global developer manufacturer tool solutions sales 3b managed internal audit reviewed sarbanes oxley 404 served sarbanes oxley liaison auditees redesigned risk reviews developed new audit schedules suited revised corporate risk profile developed financial solutions business challenges created new office environment without expense left result snapon issuing 100 outsourcing big 4 firm loss jobs 10 employees manager internal audit january 2003 january 2004 company name city state manufacturer paper products sales 1b managed internal audits us plants corporate headquarters redesigned audit reports provided clarification controls issues resolutions conducted audits sarbanes oxley 404 reporting mind improved record keeping record storage departure allowed find audit position closer ill father lived near chicago senior internal auditor january 1996 january 2003 company name city state worldrisqués largest producer sodium silicate highway glass spheres privately held since 1831 600m sales completed development new internal audit department provided pq wellfunctioning operation managed audit department conducted audits 19 foreign subsidiaries 21 us plants conducted foreign audits met local international accounting requirements laws assigned risk levels locations worked implement sap computer options pq eliminated 40 selfmade computer systems served key sap liaison auditees company successfully implemented sap across us redesigned audit reporting practices introduced modern internal auditing a1l 19 foreign locations left due outsourcing 100 large regional accounting firm education masters business administration mba finance university north texas city state gpa graduated honors finance graduated honors bachelors business administration bba finance university illinois city state usa finance certified internal auditor cia 1994 date certification certified fraud examiner cfe process professional affiliations member institute internal auditors 26 years president philadelphia chapter board governors member philadelphia miami chapters chair two committees philadelphia chapter 11 years big brother board member big brothers big sisters 10 years treasurer board member englishspeaking union 12 years member officer rotary international 2 years military us air force strategic air command finance department carswell air force base fort worth tx managed 7th air wing financial accounting functions skills accounting accounting software audit reports audit report audit reporting consulting dell filing finance financial financial reporting focus hp ibm insulation internal audits internal auditor internal audit internal auditing ms excel microsoft office suite office ms outlook ms powerpoint ms word navision developer policies pq producer quality record keeping reporting sales sap sarbanes oxley,CONSULTANT
customer service representative core strengths active listening skills strong organizational skills top sales performer adaptive team player seasoned conflict resolution energetic work attitude store maintenance ability telephone inquiries specialist customer service expert career overview highly enthusiastic customer service professional 10 year client interface experiencededicated customer service representative motivated maintain customer satisfaction contribute company success customer advocate excellent communication skills conflict resolution proficiency inventory control devoted data integrity cash handling accuracy strong problem solving ability banking financial services strong communication skills background detailoriented accomplishments customer service expert strong organizational skills markdownpromotional procedures banking financial services background seasoned conflict resolution detailoriented strong communication skills accomplishments customer service researched calmed rapidly resolved client conflicts prevent loss key accounts sales consistently generated additional revenue skilled sales techniques product sales crosssold services rate 30 upgrading customers different plans product packages customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders multitasking cashiered two cash registers tandem maximize customer flow work experience customer service representative march 2011 current company name city state maintained uptodate knowledge store policies regarding payments returns exchangesprevented store losses using awareness attention detail integrityexcelled exceeding daily credit card application goalscrosstrained provided backup customer service representatives neededworked team member performing cashier duties product assistance interacted customers retail buyers followup shipping statuses expedited orders administrative assistant january 2009 current company name city state managed receptionist area including greeting visitors responding telephone inperson requests informationdrafted meeting agendas supplied advance materials executed follow meetings team conferencesdesigned electronic file systems maintained electronic paper fileshandled media public relations inquiriesplanned meetings prepared conference roomsdispersed incoming mail correct recipients throughout officemade copies sent faxes handled incoming outgoing correspondenceorganized files developed spreadsheets faxed reports scanned documentscreated weekly monthly reports presentationsreceived distributed faxes mail timely manner licensed insurance agent march 2007 december 2007 company name city state interviewed prospective clients learn financial needs discuss existing coveragepromoted agency products customers person telephone writingprepared necessary paperwork process insurance sales renewalsfollowed potential clients regarding line information requestsdeveloped life insurance commercial insurance leads meet monthly sales targetsfinalized maintained types personal lines insurance policies within agencypromoted client retention highquality service follow personal banker april 2006 march 2007 company name city state established new customer accounts including checking savings lines credit loansbalanced daily cash deposits bank vault inventory zero error ratesupplied tellers coin currency neededmaintained researched beneficial investment opportunities made recommendations senior management30 client retention rate suggesting strategic investment plans based fixed income equity investing report evaluationsdelivered prompt accurate excellent customer service senior financial representative march 2003 march 2006 company name city state opened new customer accounts including checking savings lines creditprocessed sales referrals promoted bank services products resulting 30 branch sales increasebalanced daily cash deposits bank vault inventory zero error rateprepared daily branch roslyn savings bank invoicesresearched resolved customer issues personal savings checking lines credit accountsexamined checks identification endorsemententered member transaction data line banking softwaremaintained confidentiality bank records client information credit card specialist february 2000 august 2003 company name city state addressed customer service inquiries timely accurate fashionbuilt customer loyalty placing followup calls customers reported product issuesformulated enforced service center policies procedures quality assurance measuresproperly directed inbound calls phone queues improve call flowdeveloped effective relationships call center departments clear communicationdemonstrated mastery customer service call script within specified time framescollected customer feedback made process changes exceed customer satisfaction goals member services representative dispatcher july 1997 march 2000 company name city state evaluated service locations made scheduling adjustments maximize efficiencyoversaw service stations drivers maintain scheduling daytoday service calls needed tow transportation negotiated contracts outside providers handle calls designated location provided accurate appropriate information response customer inquiriesmade reasonable procedure exceptions accommodate unusual customer requestsaddressed customer service inquiries timely accurate fashionmaintained uptodate records timesdeveloped effective relationships call center departments clear communicationworked upper management ensure appropriate changes made improve customer satisfactionbuilt customer loyalty placing followup calls customers reported service product issues bank teller march 1995 february 1996 company name city state processed sales referrals promoted bank services products resulting 25balanced daily cash deposits bank vault inventory zero error rateprocessed cash withdrawalsadhered citibanks security audit procedures25 branch sales increasemaintained confidentiality bank records client informationdirected specific questions appropriate branch personneldelivered prompt accurate excellent customer service educational background ba sociology 2016 suny old westbury college city state united states sociology skills agency attention detail backup banking call center call center daily cash deposits cashier conferences contracts credit client clients customer satisfaction excellent customer service excellent customer service customer service drivers equity senior management fashion faxes financial fixed income insurance insurance sales inventory materials meetings mail office personnel policies presentations knowledge store public relations quality quality assurance receptionist retail sales scheduling script shipping spreadsheets strategic telephone phone transportation,AUTOMOBILE
business development representative professional summary experienced administrative professional excellent client project management skills actionoriented strong ability communicate effectively technology executive business audiences core qualifications computer proficient reports generation analysis client relations filerecords maintenance multitask management territory sales experience purchase order processing creative problem solving experience business development representative november 2014 current company name city state identified prospective customers using lead generating methods obtained leads cold calls managed organizations south texas west texas region performed full sales cycle duties therefore increasing division profits quoted prices services outlined brochure maintained friendly professional customer interactions consistently met exceeded divisional expectations productivity accuracy levels led sales calls team members establish sales customer retention goals generated new accounts implementing effective networking strategies assisted budget forecasting goal setting performance reporting accounts identified strategic partnerships gathered market information gain competitive advantage delivered weekly performance updates monthly business reviews optimized current revenue streams networking additional business prospects established clients identified coordinated participated client relationshipbuilding activities meetings answered customer questions regarding products prices availability researched economic processing factors determine best process sales strategies administrative clerk september 2012 november 2014 company name city state seven years office experience ensured team member responsibilities defined understood established maintained effective communication system planned travel arrangements executives staff managed receptionist area including greeting visitors responding telephone inperson requests information posted open positions company social media websites processed new hire paperwork maintaining employee confidentiality organized files developed spreadsheets faxed reports scanned documents created processed purchase orders day day purchases processed weekly payroll 3050 employees ensure everyone received correct hourly paycheck reconciled credit card expenses 1015 employees monitored equipment rentals ensure proper invoicing practices registrar october 2009 september 2012 company name city state maintained detailed administrative procedural processes improve accuracy efficiency organized maintained file system files correspondence records coordinated educational department functions team six coordinated meetings education staff served main liaison registration process throughout graduation updated student records information daily basis created databases spreadsheets improve student registration processes reporting accuracy provided support executive director admissions department education staff managing operation work flow standardized department filing system increase efficiency improved communication efficiency primary liaison departments students employers directly supported executive director managing operation work flow communicated students via phone email person update educational status helped coordinate admission processes prepared student records agreement packets regular audits handled processed confidential student information admitting specialister registration march 2008 october 2009 company name city state maintained state readiness alertness incoming patients collected pertinent information patient family friends medical records prescriptions verified information computer system uptodate accurate recorded filed patient data medical records eliminated duplicated records sending necessary information medical records department demonstrated analytical problemsolving ability addressing barriers receiving validating accurate health care information carefully reviewed medical records accuracy completion required insurance companies demonstrated knowledge hipaa privacy security regulations appropriately handling patient information acquired insurance authorizations procedures tests ordered attending physician needed confirmed patient information collected copays verified insurance maintained updated knowledge emergent protocols response requirements quality assurance procedures completed registration quickly cordially new patients interacted patients families hospital staff general public compassionate professional manner education high school diploma 2006 taft high school city state coursework completed del mar college city state accomplishments employee year 2010 south texas vocational technical institute promoted registrar 1 year employment stvt promoted business development representative 18 months employment gis successfully planned executed meetings lunches special events groups 30 employees received merit raises strong attention detail exemplary customer service teamplayer attitude skills microsoft software word excel outlook powerpoint people skills great customer service enthusiastic people person advanced problemsolving great organizational skills language intermediate level spanish speaker,BUSINESS-DEVELOPMENT
organizer capacity building strategist experience organizer capacity building strategist 012011 company name city state civil rights disability advocate advocate people disabilities school regional centers agencies conduct case review client issues research state agency violations develop strategy provide technical assistance clients obtain positive outcome attend ipp iep mediations clients advocate keep case file summary necessary documents referral attorney necessary convened nclr member organizations develop statewide action strategies developed advocacy materials organize actions campaigns provided training technical assistance coordination organizations advance policy special education advocate 012009 012011 company name city state researched client issues manage legal correspondence completed outreach training disability special education rights wrote media releases organization events training strategized positive outcomes attorneys staff community organizerfounder 012000 012011 company name city state wrote grant proposals business plans press releases presented strategic plan goals variety audiences organized constituents around special education environmental health issues collaborated 85 local community leaders organizations designed taught advocacy skills training program 300 parents annually secured 100k funding parent advocacy training programs community organizer 012008 012009 company name city state trained constituents civil rights education issues pertaining latino children promoted selfdetermination families communities collaborated community leaders organizations around education policy issues strategized attorneys staff organizing campaign legal advocate 012006 012008 company name city state trained constituents disability special education rights managed caseload clients disabilityrelated issues strategized positive outcomes attorneys staff maintained working knowledge current disability laws legislation family advocate 012004 012006 company name city state developed presented workshops professionals needs highneeds families worked homeless families obtain housing facilitated cooperative working relationships agencies served internal consultant team special education disability laws facilitated cooperative working relationships agencies provided technical assistance families policies procedures education jd organizational communication nonprofit management 2007 st edwards university peoples college law city state organizational communication nonprofit management interests board member advocacy 4 kids virginia beach va 2015current board member copaa council attorneys parents advocates 2009current cofounder ichi villa autism alliancenortheast los angeles autism parents 2012current founder latina mami los angeles special education legal clinics 2011current member community 20082010 radio show host mamis color radio show 917 fm 20012009 board member texans midwifery 20012002 graduate partners policymaking 2005 election committee chair board member koop radio 20052006 special education citizens advisory committee bilingual committee 20052008 committee member march dimes program services 19992004 publications nclr latino leadership institute training understanding childs special education rights disability civil rights throughout ages disability domestic violence survivors emotional aspects working parents children highneeds needs diverse families organizing around issues affecting community national workshops presented special education representation social justice civil rights perspective copaa 2015 conference san diego ca xicana mamihood activism responses violence families communities incite radical feminists color color violence 4 conference chicago il additional information awardshonors 2010 latina mami collective featured article dr cristina herrera 21st century motherhood movement published demeter press 2005 recognized latina magazine inspiring latina 2005 named one austins 10 women love austin monthly magazine 2004 ernst young social entrepreneur year finalist 2002 mamis color radio show named koop social justice program year community involvement board member advocacy 4 kids virginia beach va 2015current board member copaa council attorneys parents advocates 2009current cofounder ichi villa autism alliancenortheast los angeles autism parents 2012current founder latina mami los angeles special education legal clinics 2011current member community 20082010 radio show host mamis color radio show 917 fm 20012009 board member texans midwifery 20012002 graduate partners policymaking 2005 election committee chair board member koop radio 20052006 special education citizens advisory committee bilingual committee 20052008 committee member march dimes program services 19992004 skills agency attorney business plans consultant client clients detail oriented grant proposals legal materials organizing policies press releases problem solving skills research strategy strategic technical assistance training programs workshops,ADVOCATE
executive chef summary motivated executive chef 22 years culinary expertise recognized assessing operational needs developing solutions save costs improve revenues drive customer satisfaction resourceful wellorganized excellent leadership team building record last 4 years spent actively participating designing kitchens restaurants 167 million dollars hotel expansion still managing maintaining fiscally responsible operation waterfront beach resort recognized guests peers premier culinary location orange county experience executive chef 122003 current company name – city state managed kitchen stewarding staff team 67 assigned various stages food production event management designed managed created menus 3 restaurants offshore 9 boardwalk newly opened henrys 2 pool pantries 1 market riptide surf hero managed designed menus cooked 51000 square feet meeting space maintained labor 11 promote longterm business profitability purchased ingredients managed inventory variety vendors allowed hotel wide food costs 26 worked closely daily basis sales catering create dynamic cost effective food selections small banquets large events 1000 people experimented new dish creations incorporating customer recommendations feedback created recipes incorporating various techniques build flavor unique visual appeal adjusted seasonal plans source local ingredients aligned special dishes complement area events worked vendors locate optimal recipe ingredients costeffective rates utilized local fresh food products support local economies showcase community support produced amended menus item selections conjunction food beverage team performed financial analysis recommended effective methods cut costs initiated software based inventory control system manage inventory analyze food cost coordinated executed menu planning recipe development daily restaurant operations monitored quality presentation proper quantities plated food across line created new menu items managed food expenses supervised quality ensure adherence standards oversaw hiring development kitchen employees well trained numerous kitchen personnel ground take challenging stations souschef chef de cuisine continually aware dramatic changes kitchens including health department standards customer requests healthier food options monitored kitchen area staff ensure overall safety proper food handling techniques restaurant chef executive souschef 082008 082013 company name – city state modified standard recipes account ingredient issues customer requests including allergen concerns created exceptional menu items executed precision regularly garner diner praise supervised staff 30 providing direction preparing specialty items including banquets restaurant employee dining room developed innovative california driven menus 30 offerings followed proper food handling methods maintained correct temperature food products resulting consistently high scores health inspections kept stations stocked ready use maximize productivity estimated staffing needs adjusted hourly schedules match demand patterns budget local labor laws set performed initial prep work food items soups sauces salads established maintained open collaborative relationships kitchen team maximize efficiency prepared 500 dishes per day fastpaced scratch kitchen environment maintaining high customer satisfaction rate maintained consistent quality high accuracy preparing identical dishes every day conducted daily inspections maintained food sanitation kitchen equipment safety reports identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction enforced proper sanitation practices prevent spoiling contamination foods verified kitchen staff followed recipes portion serving guidelines correctly maximized efficiency kitchen operation overseeing daily product inventory purchasing receiving placed orders food supplies weekly understanding kitchens budget ensured kitchen always clean orderly wellmaintained effort avoid mishaps trained supervised culinary personnel 35 million annual revenuegrossing restaurant used array different cooking techniques dish creation educated kitchen staff methods lead cook chef de cuisine 122003 082008 company name – city state managed budget labor direct operating expenses restaurant banquet market operation tracked kitchens inventory ordered new food supplies needed considered seasonal product pricing availability development promotional dishes menu selections inspected freezer refrigerator prior shift check temperatures levels ensuring proper functionality adjusted seasonal plans source local ingredients aligned special dishes complement area events interacted professionally effectively wait staff regarding special orders customers including food allergies gluten intolerance monitored quality presentation proper quantities plated food across line developed recipes menus meet consumer demand align culinary trends prepared mise en place every day promote efficient preparation signature dishes line prep cook 121999 122003 company name – city state kept stations stocked ready use maximize productivity arranged sauces supplementary garnishes place allocated stations sanitized food preparation areas grills equipment avoid crosscontamination raw items maintained consistent quality high accuracy preparing identical dishes every day prepared 300 dishes per day fastpaced classic french cooking environment maintaining high customer satisfaction rate used measuring items knives kitchen tools properly prepare food resources rotated stock items ingredients maintain efficiency freshness executed proper techniques preparing menu item ingredients cooked food following specific measurements recipes improved overall kitchen efficiency consistency leading numerous promotions skills customer service oriented banquets catering resource management food preparation techniques food beverage pairing budgeting cost control dish preparation detailoriented purchasing inventory control portion cost control food inspection time management strong communication skills inventory monitoring highvolume dining outstanding cleanliness organizational skills trained food safety guidelines problem solving flexible schedule education training bachelor arts culinary arts 1996 ithq institue dhotelerie du quebec city state skills customer service oriented banquets catering resource management food preparation techniques food beverage pairing budgeting cost control dish preparation detailoriented purchasing inventory control portion cost control food inspection time management strong communication skills inventory monitoring highvolume dining outstanding cleanliness organizational skills trained food safety guidelines problem solving flexible schedule work history executive chef 122003 current company name – city state managed kitchen stewarding staff team 67 assigned various stages food production event management designed managed created menus 3 restaurants offshore 9 boardwalk newly opened henrys 2 pool pantries 1 market riptide surf hero managed designed menus cooked 51000 square feet meeting space maintained labor 11 promote longterm business profitability purchased ingredients managed inventory variety vendors allowed hotel wide food costs 26 worked closely daily basis sales catering create dynamic cost effective food selections small banquets large events 1000 people experimented new dish creations incorporating customer recommendations feedback created recipes incorporating various techniques build flavor unique visual appeal adjusted seasonal plans source local ingredients aligned special dishes complement area events worked vendors locate optimal recipe ingredients costeffective rates utilized local fresh food products support local economies showcase community support produced amended menus item selections conjunction food beverage team performed financial analysis recommended effective methods cut costs initiated software based inventory control system manage inventory analyze food cost coordinated executed menu planning recipe development daily restaurant operations monitored quality presentation proper quantities plated food across line created new menu items managed food expenses supervised quality ensure adherence standards oversaw hiring development kitchen employees well trained numerous kitchen personnel ground take challenging stations souschef chef de cuisine continually aware dramatic changes kitchens including health department standards customer requests healthier food options monitored kitchen area staff ensure overall safety proper food handling techniques restaurant chef executive souschef 082008 082013 company name – city state modified standard recipes account ingredient issues customer requests including allergen concerns created exceptional menu items executed precision regularly garner diner praise supervised staff 30 providing direction preparing specialty items including banquets restaurant employee dining room developed innovative california driven menus 30 offerings followed proper food handling methods maintained correct temperature food products resulting consistently high scores health inspections kept stations stocked ready use maximize productivity estimated staffing needs adjusted hourly schedules match demand patterns budget local labor laws set performed initial prep work food items soups sauces salads established maintained open collaborative relationships kitchen team maximize efficiency prepared 500 dishes per day fastpaced scratch kitchen environment maintaining high customer satisfaction rate maintained consistent quality high accuracy preparing identical dishes every day conducted daily inspections maintained food sanitation kitchen equipment safety reports identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction enforced proper sanitation practices prevent spoiling contamination foods verified kitchen staff followed recipes portion serving guidelines correctly maximized efficiency kitchen operation overseeing daily product inventory purchasing receiving placed orders food supplies weekly understanding kitchens budget ensured kitchen always clean orderly wellmaintained effort avoid mishaps trained supervised culinary personnel 35 million annual revenuegrossing restaurant used array different cooking techniques dish creation educated kitchen staff methods lead cook chef de cuisine 122003 082008 company name – city state managed budget labor direct operating expenses restaurant banquet anda market operation tracked kitchens inventory ordered new food supplies needed considered seasonal product pricing availability development promotional dishes menu selections inspected freezer refrigerator prior shift check temperatures levels ensuring proper functionality adjusted seasonal plans source local ingredients aligned special dishes complement area events interacted professionally effectively wait staff regarding special orders customers including food allergies gluten intolerance monitored quality presentation proper quantities plated food across line developed recipes menus meet consumer demand align culinary trends prepared mise en place every day promote efficient preparation signature dishes line prep cook 121999 122003 company name – city state kept stations stocked ready use maximize productivity arranged sauces supplementary garnishes place allocated stations sanitized food preparation areas grills equipment avoid crosscontamination raw items maintained consistent quality high accuracy preparing identical dishes every day prepared 300 dishes per day fastpaced classic french cooking environment maintaining high customer satisfaction rate used measuring items knives kitchen tools properly prepare food resources rotated stock items ingredients maintain efficiency freshness executed proper techniques preparing menu item ingredients cooked food following specific measurements recipes improved overall kitchen efficiency consistency leading numerous promotions,CHEF
director hr executive profile ambitious human resources generalist creates strategic alliances organization leaders effectively align support key business initiatives builds retains high performance teams hiring developing motivating skilled professionals skill highlights customeroriented professional experience director hr january 2013 current company name city state directly report ceo vp 65year old real estate property management company accountable daytoday operations functions hr administration technology direct supervision two staff members active member leadership team accomplishments include create employee handbook designed comprehensive annual employee survey research analyze select annual company health benefits implemented trained employees new payroll system additionally designed established training program maintenance employees conduct fullcycle recruitment onboarding program developed wellness program established preventative health initiatives reduce healthcare annual premiums create annual employee bonus program aligned company goals objectives daytoday project management overall responsibility office construction buildout office move selected general contractor determined vendors interacted architects negotiated contracts vice president director human resources administration january 2006 january 2013 company name city state reported directly founderceo fastgrowing startup healthcareit company established 2000 proven strategic business partner instrumental growing company 45 employees located eight 8 states 215 employees located 32 states puerto rico sole hr practitioner 2011 responsible areas human resources administration progressing rapidly series promotions hroffice manager 2006 director hradministration 2008 vphr administration 2010 active member senior leadership team designed developed implemented companywide initiatives accomplishments included demonstrated talent acquisition management quickly built rapport gained trust respect management successfully coaching mentoring employees wide variety employee relations issues 45 employee base company longer four 4 years unusual startup environment created developed monthly twoday onboarding program reducing employee turnover 28 under10 annually created deployed annual employee cultural surveys delivered workforce analytics senior management developed companywide initiatives based upon results getwellnetwork chosen winner 2012 northern va technology council nvtc hot ticket awards category hottest company culture developed upheld organizational policies procedures relating operational human resources activities creation online employee handbook well created employee awards bonus stock option grant programs leading 95 employee satisfaction company culture overall job satisfaction employee engagement past 5 years project lead manager selection implementation training custom payroll leave tracking system well recruitment performance management software programs resulting substantial reduction time resources created original getwellnetwork university dayandhalf corporate university training program account managers demonstrated project management experience office space planning office construction buildout negotiated vendor contracts office equipment leases business manager january 2001 january 2006 company name city state management level role overall responsibility office operations 21person law firm dayto day responsibilities included aspects human resources finance administration human resources activities consisted employee relations compensation benefits administration payroll processing recruitment financially analyzed produced annual monthly management reports well monthly financial statements journal general ledger entries client invoices additionally managed accounts receivable accounts payable transactions reconciled petty cash cash receipts bank statements administration activities included vendor contract office equipment lease negotiations purchase office legal supplies coordinated facilities equipment maintenance various vendor selections accomplishments include project manager conversation implementation new computer system software equipment novell windows platform train employees project manager selection implementation new telephone system created companyemployee handbook vice presidentbusiness manager january 1988 january 2001 company name worked daily sidebyside reported director dc office effectively administered grew office talent 18 120 employees well annual income growth 13m 37m annual payroll benefits budget 12m supervised 14 human resources finance administration professionals accomplishments included accomplished daytoday management responsibility office relocation including market survey selection consultants management 19m project buildout 44000 sq ft space office move completed project time budget developed implemented administered ketchum washington tool kit employee handbook developed standardize office procedures results increase profits improved productivity forecasted annual quarterly budgets income statement lineitems included estimation client income salary benefits prediction staff growth space requirements equipment needs anticipation turnover clients staff presented financial plans corporate headquarters ny negotiated produced client vendor government contracts analyzed prepared weekly monthly yeartodate financial statements produced government billing statements developed conducted new employee orientation program instituted chaired quality life employee welfare program improve morale reduce turnover created implemented reward recognition program enable group managers recognize reward employees thus improve morale reduce turnover increase office productivity promote teamwork education bs human resources management business administration human resources management business administration professional affiliations senior professional human resources sphr member society human resource management shrm member montgomery county md shrm chapter notary public state maryland skills accounts payable accounts receivable benefits benefits administration billing budgets budget coaching contracts council client clients dc employee relations senior management fast finance financial financial statements general ledger government human resources hr leadership law legal director market mentoring office windows platform 2000 negotiations novell office equipment office manager organizational payroll payroll processing performance management policies project lead project management property management quality rapport real estate recruitment research space planning strategic supervision teamwork telephone,HR
director information technology career overview seeking position director company able utilize experience training networking troubleshooting customer relations qualifications networking nexus 7k ucs uccx cisco call manager cisco unity cisco attendant console cisco jabber cisco asa cisco ise cisco acs cisco voip cisco routers cisco switches cisco wireless controllers cisco wireless access points cisco ironport juniper firewall operating systems windows server 200320082012 sco unix suse linux windows xpvista710 cisco ios hardware dell poweredge servers ibm bladecenter dellhplenovo pc laptops ciscojuniperfortinet switches barracudajuniper spam web firewall pos label printers barcode scanners rf scanners software mas90 office 2007201020132016 vmware groupwise exchange 2007 aldon remedy putty securecrt vnc wireshark snorby solarwinds orion sql database epicor erp security nexpose rapid7 snort snorby symantec trustwave pci compliance cisco certified network associate ccna work experience 012015 current director information technology company name city state serves main point contact related matters located corporate headquarters supporting 60 users locally 150 users remotely worked service providers vendors cutting budget 45 implemented new mpls network phone system saving company 180k year oversees financials established governance department focus managing systems quality assurance pci security audit change management purchasing administration contracts vendor management financial capital expense management identifying providing standards gathering information use trend analysis reporting information company leaders 012013 012015 network engineerit manager company name city state supervised led infrastructure team including help desk worked service providers vendors cutting budget 15 managed designed security solutions policies locations oversaw data center operations hands areas related infrastructure security located corporate headquarters supporting 200 users locally 1500 users remotely manage localwide area networks optimal data voip connectivity 300 sites including 3 warehouses 1 corp office 1 colocation served lead network engineer network wan lan voip problems emergencies troubleshoot resolve network production problems document network problems resolutions future reference conduct technical research network upgrades components determine feasibility cost time required compatibility current system managetroubleshoot cisco uc systems including third party integration mobile chatvideo clients worked lead network engineer system administrators setup hardwaresoftware networking modules production development environments maintainedoptimized cisco asaidsiseacsnexus 7kuccxcisco call managercisco unitycisco attendant consolecisco jabbercisco contact center expresscisco primewcs ensure network stability maximum uptime establishes network specifications conferring users analyzing workflow access information security requirements designing router firewall administration interface configurations routing protocols ensured interoperability vendor specific hardwareapplications network accessusage vpnssl vpn 012010 012013 network administratorhelp desk manager company name city state served technical specialist network problems emergencies troubleshoot resolve network production problems conduct technical research network upgrades components determine feasibility cost time required compatibility current system document network problems resolutions future reference manage localwide area networks optimal data voip connectivity 300 sites including 3 warehouses 1 corp office 1 colocation administerstroubleshoot cisco uc systems including third party integration mobile chatvideo clients provide data reporting kpis trends department others adhoc weekly monthly needed coordinates system engineers setup hardwaresoftware networking modules production development environments ensures interoperability vendor specific hardwareapplications network accessusage vpnssl vpn assisted deployment nexus 7 012010 help desk analyst company name city state provided help desk support 7000 taco bell stores troubleshoot issues dealing pos taco computer connections store log calls remedysoftware follow calls werent resolved used puttysoftware access back end computer 012009 help desk supportit techniciannetwork admin company name city state provided first level help desk support 300 user environment spanning 15 remote sites troubleshoot hardware software connectivity issues mixed windows 20032008 server mixed linux xp desktop environment cisco routers cisco switches installed repaired maintained upgraded desktopnotebook computers preconfigured cisco routers cisco switches network printers troubleshoot printer failures web filter administratorbarracuda education training bs computer networking systems itt technical institute city state computer networking systems skills ad budget change management cisco ios cisco cisco routers hardware contracts clients database dell dell poweredge servers designing erp financials financial firewall focus groupwise help desk support help desk hp ibm ids support lan laptops notebook computers linux managing mas90 access exchange office windows windows xp network engineer network printers network networking networks operating systems pci phone system policies pos prime printer printers protocols purchasing quality assurance express reporting research router routing scanners sco unix sql ssl switches cisco switches symantec trend troubleshoot upgrades vendor management video vpn vista voip wan windows server workflow,INFORMATION-TECHNOLOGY
program manager designer professional summary talented program designer learning specialist experience developing managing curricula across cultural academic organizational contexts background brain cognitive science learning design bring strong understanding brain functions inform design effective learning experiences experienced project manager adept leading projects concept completion high degree cultural competence run projects seven countries last five years skills program development intermediate coding r studio project management proficient salesforce fluent 4 languages facilitation stakeholder management research curriculum development clear public speaking skills program evaluation work history program manager designer 052018 082019 company name – city state developed internal learning program upskill new associates project leads facilitating 35 classes 95 satisfaction results resulting 5 associates leading successful projects clients managed new hires onboarding onto social contract team leading optimization ramp time 2 months scattered onboarding 2 weeks streamlined onboarding trained 13 cofacilitators facilitation design thinking resulting facilitating 10 meetings per project improving social contracts effectiveness learner success consultant 112017 042018 company name – city state developed executed endtoend learner success strategy students taking human rights defenders massive open online course mooc led evaluation assessments action toolkit human rights defenders mooc enabled development interventions provided online learning support 155 students via online learning platform webinars program designer 052017 102017 company name – city state founded designed dual school idea incubator program teaching entrepreneurial skills high school students currently worked 150 students delaware received 100000 grant fund program led grant execution efforts collaborated school representatives educators key individuals community support successful program implementation development associate founding team member 102015 042017 company name – city state led early fundraising efforts new minerva institute successfully brought 2 multimilliondollar grants minerva international students attended special events acting representative minerva institute making new contacts possible donors resulted 30 increase number donors learning consultant 092016 012017 company name – city state conducted needs analysis understand barriers learning students order achieve student learning goals collaborated learning team develop new mooc online learning help students successfully complete online courses kiron university refugees developed integrated learning support system within existing technology platform resulting 50 increase student engagement lower attrition rates education bachelors brain cognitive sciences learning design 042019 minerva schools kgi city innovative university students live work projects six dynamic world cities four years san francisco berlin buenos aires seoul hyderabad london thesis rethinking entrepreneurship education focus soft skills skills program development intermediate coding r studio project management proficient salesforce fluent 4 languages facilitation stakeholder management research curriculum development clear public speaking skills program evaluation work history program manager designer 052018 082019 company name – city state developed internal learning program upskill new associates project leads facilitating 35 classes 95 satisfaction results resulting 5 associates leading successful projects clients managed new hires onboarding onto social contract team leading optimization ramp time 2 months scattered onboarding 2 weeks streamlined onboarding trained 13 cofacilitators facilitation design thinking resulting facilitating 10 meetings per project improving social contracts effectiveness learner success consultant 112017 042018 company name – city state developed executed endtoend learner success strategy students taking human rights defenders massive open online course mooc led evaluation assessments action toolkit human rights defenders mooc enabled development interventions provided online learning support 155 students via online learning platform webinars program designer 052017 102017 company name – city state founded designed dual school idea incubator program teaching entrepreneurial skills high school students currently worked 150 students delaware received 100000 grant fund program led grant execution efforts collaborated school representatives educators key individuals community support successful program implementation development associate founding team member 102015 042017 company name – city state led early fundraising efforts new minerva institute successfully brought 2 multimilliondollar grants minerva international students attended special events acting representative minerva institute making new contacts possible donors resulted 30 increase number donors learning consultant 092016 012017 company name – city state conducted needs analysis understand barriers learning students order achieve student learning goals collaborated learning team develop new mooc online learning help students successfully complete online courses kiron university refugees developed integrated learning support system within existing technology platform resulting 50 increase student engagement lower attrition rates,DESIGNER
math teacher math intervention teacher summary seeking academic advisor position lifelong learner continually strives understand implement best practices strong proponent ongoing professional development training experienced extensive knowledge regulatory standards frameworks planning instruction instructional strategies behavior management techniques structuring positive engaging environments maximize performance proven ability work well diverse populations within corporate educational setting contributes success company managing relationships internalexternal customers vendors suppliers key characteristics attributes values integrity hard worker reliable honest diligent thorough collaborative approachable experience math teacher math intervention teacher 022008 082014 company name serve instructional leader accountable managing inclusive classes comprised 2227 students varying learning levels capabilities challenged deliver highly engaging lessons accommodate different learning styles elevate performance levels students strategically incorporates extensive business skills honed years efficiently effectively manage classroom develop lessons plans assess student performance combines traditional teaching approaches modern techniques tools guides students learning process clear statements purpose learning new skill clear explanations demonstrations instructional target supported practice feedback independent mastery achieved encourages higher ordered thinking use inquiry based learning provides students questions methods materials challenging students discover relationships variables highlighted achievements contributions recognized top performer named team lead multiple years achieved 100 pass rate title school demonstrated ability gain trust respect students convey confidence abilities handpicked serve math intervention teacher provide support entire school selected member mentor team providing support entire district coached mentored trained first year teachers best practices continued page two 082004 052005 company name new store coordinator 112003 082004 began temp quickly promoted new store coordinator worked closely director store services division sales development management coordinate manage store opening process tasked project managing issues ensuring strict adherence scheduling working various departments vendors assure stores equipment merchandise resources required open time assisted successful opening 20 stores throughout country scheduled tracked logistics supply chain ensuring merchandise arrived proper quantity time correct location leveraged knowledge powerpoint excel ms word develop modify several reports management team highlighted achievements contributions developed reputation key resource creative problem solver willing go beyond achieve goal strategically leveraged communication skills manage people problems expectations earned distinction approachable resource able motivate influence people action farmers insurance tn property adjuster gained exposure understanding construction process appraisals tasked investigating evaluating properties applying technical knowledge customer services skills affect fair prompt closure property liability claims conducted onsite evaluations appraisals structural damage worked cohesively builders contractors restore affected areas leveraged extensive training construction process liability specialist 081998 081999 company name conducted initial investigation auto claim diligently analyzed damage repair costs maintained extensive contact law enforcement customers participated arbitration education bachelor science multidisciplinary studies english multidisciplinary studies english texas teaching certification esl certified cpi crisis prevention institute skills arbitration communication skills cpi creative problem solver customer services insurance law enforcement team lead logistics director managing materials math mentor excel powerpoint ms word page sales development scheduling supply chain teacher teaching,TEACHER
hospital physician billing specialist professional summary highlyorganized professional excels assisting healthcare providers billing management coding support wellrounded team player strong track record working collaborative environments driving bottom line growth reducing outstanding receivables excellent communicator freelance healthcare marketing consultant excels establishing rapport clients diverse backgrounds problem solver exercises critical thinking performs work ahead schedule seeks transition management role physicians office utilize talentsskills experienced medical billing specialist aspiring office manager licenses skill highlights collections receivables patient advocacy icd9 icd10 standards medical billing coding administrative support electronic medical records insurance verification marketing design hippa compliance facs athena centricity medical manager meditech medisoft trucode nuemd microsoft office suite word excel access outlook powerpoint quickbooks knowledge hmos medicare medical medical manager software managed care contract knowledge electronic medical record emr software icd9 coding trained asc coding cpt hcpcs coding internal medicine billing hhm medisoft billing systems hipaa compliance medical billing software strong planning skills technical expertise patientfocused care strong work ethic team player positive attitude deadlinedriven good written communication exercises good judgment professional experience hospital physician billing specialist december 2013 current company name city state responsible managing resolving insurance denials medical workers compensation personal injury claims works team billing specialists interact major insurance carriers well government payers including medicare accountable ensuring new insurance claims filed timely manner prevent future reimbursement issues key achievements bottom line growth reduced receivables major north carolina medical center 4m 520k 8month period reversing denials patients via insurance firms appeal process providing documentation confirming procedures necessary created implemented new processes facilitate timely filing new insurance claims healthcare marketing consultant freelancer january 2009 current company name city state provides ongoing marketing support scripps memorial hospital scripps mercy hospital san diego assists projects including graphic design marketing materials industry trade shows implementing marketing promote fundraising events physician billing specialist march 2012 january 2013 company name city state served frontline role tasked managing 40 accounts daily basis well assisting medical billing collections software provided daily updates physicians office managers athena billing software packages via teleconference key achievements bottom line growth slashed accounts receivables 40 floridabased member physician offices 6m 2m 10month period consulted senior management expand unified physician managements membership operations northeast region adding 52 new practices 7 month period increasing reimbursement rates via group membership hospital physician billing specialist june 2009 may 2010 company name city state joined insurance verifier quickly promoted billing specialist responsible auditing patient accounts production clean claims resulted 15 fewer rejected claims reimbursement received carriers within average 45 days less education training bachelor science business management canisius college city state us bachelor science business management marketing minor canisius college buffalo ny associate science medical billing coding san diego city college city state us associate science medical billing coding san diego city college san diego ca accomplishments skills marketing fundraising graphic design healthcare billing claims receivables accountable auto insurance compensation documentation filing insurance claims medicare workers compensation medical billing medical invoicing accounts auditing accounts receivables basis collections credit operations access administrative support excel hippa icd icd9 medical billing coding medical records medisoft meditech microsoft office ms office outlook powerpoint quickbooks word associate business management coding,HEALTHCARE
fulfillment advocate summary guadalajara jalisco mexico 8 year experience manufacturing companies knowing materials financesales supply chain processes concern constantly growing today would like bring expertise together strong analytical capabilities excellent communication skills international company customer focus fear changes would like learn new processes involved new areas order multi skill person faces every situation right knowledge believe substantial skills materials finance areas could seen valuable assets would helpful achieving many business objectives highlights people management finance manufacturing process order entry backlog management customer relationship microsoft office erp sapbaanoracle 4th shift eclipsepricing program accomplishments created critical backlog tracking improve ontime delivery customer issues safety statistics kept inventory 99 system architecture migration oracle baan v baan iv baan v increased services penetration rate 20 25 inventory reduced project desktops linux converstion windows experience 042014 current fulfillment advocate company name city state liaison sales factory planning customer logistics coordinate order management billing billing accuracy business partner management backlog management customer relationship supply analysis orde entry 062012 042014 business operation analyst company name city state liaison sales customer analyze best option customer customization services coordination execution customer services second touchrework areamanufacturing site coordinate second touch operations forecasting production plan process improvements analysis backlog management responsible 2nd touch area p people management 80 people 2 shifts suppliers relationship 012011 062012 cssm customer sales support manager company name city state pricing update new orderable items creation customer relationship anticipates communicates product pricing updates ensures setup maintenance contracts ps utilizes configuration tools develop valid configurations meeting sales customer reqs create submit manage lifecycle maintenance pn proactively manages eol npi offering catalog propose alternatives eol products drive catalog setup maintenance line sales customer requirements 042010 012011 inventory control team lead company name city state inventory control supervision customer service new projects implementation purchase sales management people management supervise train provide support hubs specialist 1 charge drive monthend closing process end period ensuring hubs specialist complete month end close tasks detect issue regarding receipts sales develop organize agenda work plan physical inventory different warehouses us coordinate process claim recover part discrepancies reported warehouse contact coordinate follow new set ups within vmi vendor management inventory schema projects involved 042008 042010 cost accountant company name city state general ledger inventory control cost analysis customer servicepl expenses analysis revenue recognition financial fiscal statement preparation presentation accounting reviews costs control distribution companies us europe mex intercompany financial customer service us gaap knowledge sox audit vmi financial flows set ppv monitoring handling expenses analysis pl balance sheet reconciliation overall inventory control finance logistics process 052007 042008 inventory controller hub specalist company name city state purchase management inventory control customer service sales order management overall inventory control distribution centers logistics criteria management exw ddp ddu flextronics supply chain responsibility purchase sales return orders rma rtv ppv management forecast cycle count analysis keep inventory accuracy sales order management purchase order management 052006 052007 replenishment coordinator company name city state vmi management supply chain management inventory control work buying staff store operations identify salesinventory opportunities confer vendor contacts obtain favorable timely deliveries well best possible pricing waterfall forecast analysis inventory planning supply negotiation vmismi program jit scenario negotiation trough 3pls plant store hardware packing suppliers setup trough ips tents outside production buldings direct point use delivery supply chain management education 2008 diplomado cost accounting university guadalajara city state mexico 2004 bachelors degree international business university guadalajara city state mexico personal information languages english 90 portugues 60 skills customer service self starter team player analytics additional information,ADVOCATE
sous chef executive profile eager professional committed chef passionate great food working kitchen always maintain finger pulse heart establishment committed developing personal culinary abilities fullest extent vast long termed experience cooking high quality breakfast lunch evening meals driving food values forward seeking suitable position company offers truly unique environment work along excellent career development opportunities core accomplishments enhanced customer satisfaction level 60 demonstrating fine culinary management skills kitchen dining area created signature main course dishes dessert menu till date reduced order service time 30 effective order synchronization implementation timely prep exercises main course work stations professional experience may 2015 february 2016 company name city state sous chef • mentoring training supporting junior chefs • prepared cooked nutritious well balanced meals patrons • managed basic preparation food together head chef • created decided design menus careful management quantities food cooked size portions executed • created dishes patrons special dietary cultural needs • supervised kitchen staff maintain safety ensuring personnel always wore appropriate clothing head wear accordance relevant guidelines • supervised back house staff daily tasks created maintained staff scheduling optimizing house personnel ensuring satisfying cost efficiencies • negotiating sales representatives price orders supplies • hotline management • created menus producing taste samplers presented owners satisfaction implemented part daily menu specials october 2006 february 2016 company name city state sous cheffirst cook charge product produce purchasing responsible maintaining inspecting kitchen produce well walkin ensuring quality integrity food supply ensuring optimal cleanliness mentoring training supporting junior chefs cooks back house personnel instructing proper perceiving cooking techniques managed action stations maintaining high standards well ensuring food quality maintained osha safety regulations monitored food preparation methods portion sizes garnishing presentation food ensuring food prepared presented optimal pristine manner created maintained food equipment inventories reliable records established standards personnel performance customer service satisfaction created planned menus food utilization based anticipated number guests nutritional values palatability popularity costs efficiencies maintained records required law local government agencies regarding sanitation food subsidies appropriate created test taste menus creating food samples tasting smelling ensure palatability flavor conformity reviewed work procedures operational issues determine ways improve service performance safety created specialty dishes developed recipes later used used placed permanent menus dining facilities july 2003 november 2006 company name city state chef cook 2 menu sampling setting recipe amendments special events catering alongside executive chef order synchronization maintenance inventory control ensuring cost stock management customer service satisfaction intake hygiene assurance food inspection withing guidelines health infection control hospitality training mentoring new personnel responsible maintaining daily breakfast lunch specials running assigned stations june 1999 february 2002 company name city state line cook assisted management manners running preserving integrity hot line managed maintained mise en place stations responsible assisting executive chef creating daily specials menus responsible proper food preparation running work station maintaining optimal line flow education 1999 new york restaurant school city state usa associate applied science culinary arts gpa gpa 8 completed graduated 38 gpa associates degree applied science culinary arts held internship new jersey performing arts center newark nj skills culinary attributes • strong desire instill good practice procedures working • mentoring training supporting junior chefs • ability bring creative commercially viable new lines market competitors • physically fit able lift heavy goods stand long periods time • able communicate well superiors subordinates • accurately estimate food labor costs • enforcing strict health hygiene standards cooking food preparation area • assisting head chef basic full preparation food • management meal preparations properly overseeing quantities foods cooked size portions served • creating dishes clients special dietary cultural needs • management health osha regulations making sure kitchen staff always wore appropriate clothing head wear accordance relevant state local law guidelines • negotiating price productivity supplies sales representatives upon purchase orders • maintaining correct level fresh frozen dried foods walkin well store room,CHEF
sr project manager profile information technology professional diverse background 10 years progressive experience experienced professional consistently delivering exceptional vendor solutions third party development resources project resources program management results proven track record experience multiple large fullscale full life cycle implementations managing functional technical teams provide operations maintenance support achieving corporate goals core qualifications web content management business case development leading execution delivery vendor management contract negotiations product roadmaps financial management sustainable applications management internal external communication strong analytical skills crosstier components implementation project management information security document management testing excellent problem solving skills content management systems technical skills skills experience total years last used windows vmware sql mobile development professional experience sr project manager 082012 current company name city state responsible software lifecycle cloud realization group manages multiple projects involve planning development business technical requirements testing deployment operational support new products features atts cloud services leads crossfunctional project team meetings coordinates resources facilitates communication stakeholders drives project tasks issues action items completion resolution develops manages detailed project documentation including project timelines leadership status reports presentations issues logs meeting minutes consults directly clients business goals tools strategy best practices software development participate consulting engagements vendors sow rfps responsible project discovery planning aspects att cloud environment project budgets financials responsible aspects preproduction lab planning testing deployment scheduling att cloud services projects manage internal external communications project team members project scope improved efficiency process change management reducing network latency issues providing increase response time identify fix network errors create detailed ms project plans project releases tracked meet release timeline objectives met avoid unplanned risks provide advice guidance implementing security policies procedures development operations network systems telecommunication systems wireless wifi integration security personal computing videoconferencing infrastructure software server support create onboard processes internal external vendor management system provide leadership formulated action plans detail roles set clear expectations among stakeholders maintain sharepoint wiki sites detailed project documentation healthcare training nco 052010 current company name city state georgia army national guard healthcare training noncommissioned officer nco68w ensure clinical procedures physical exams immunizations triage iv therapy collection preparation lab samples analysis executed according federal guidelines provide case management injured soldiers train mentor soldiers administer firstaid treatment lifesupport care sick injured persons prehospital setting 78 troop command according hippa guidelines nremtb certified e2043432 bls instructor certified 08130190094 implementation engineering manager company name city state managed 3g engineering teams schedules implementation cell tower upgrades downgrades along assisting lte projects atlanta metro area managed changes scope priority evaluating impacts project timelines due unplanned changes formulated action plans address unforeseen delays minimize impact project completion provided leadership project team members ensure role clarity expectations developed project documentation including timelines project meeting minutes escalation jeopardy notifications action items project execution coordination activities schedule appropriate engineering work groups provide regular updates using proper tools internal external project stakeholders project manager iii 102011 042012 company name city state accountable planning managing network infrastructure projects support ge technical services group tsg group managed internal workgroups resource allocations ensure project budgets averaging 4mil risks scope remained consistent responsible network integration sites acquired ge bringing sites ge standards led 14 multiple pmo projects simultaneously globally americas uk algeria managing resource labortasks collaborating procurementsourcing make purchases keeping schedulestimelines mediating project issuesrisks drove 1mil technical refresh project nuclear business division switches routers ablewiring aps project used define process future tech refreshes led multiple parallel tracks transformative initiatives include development deployment technical solutions lan wan vlan wlan juniper firewalls cisco devices cisco tandberg telepresence voip working local electrical companies lec install ip circuits led firewall implementation project consisted analyzing network traffic implementing lockdown policy improve network security day day management oversight implementation execution efforts tsg managed global infrastructures including project planning developing requirements documentation scheduling communication issue resolution overall leadership engineers implementing various tasks involved bringing new global applications ges global infrastructures us asiapacific europemiddle east collaborated 3rd party vendor installations video network implementations performed business analysis duties gather preliminary requirements work toward projectend solution network rcdd engineers project team project manager 052000 122009 company name city state managed aspects infrastructurenetwork project management needs client base oversaw 15 projects circuit hardware installation acted liaison internal external clients technical staff access delivery provisioning equipment vendors eliminate duplication simplify processes created escalation path eliminatereduce delays tracked milestones associated project lifecycle presales rfp advisement postsales turnup scheduling first invoice billing managed data wireless products voip sprintlink frame relay frame relay dedicated ip services dsl 3g 4g products managed voice services knowledge t1 t3 dsl x25 sip trucking frame relay services escalated needed ilec clec providers ensure timely local loop delivery education master business administration 2017 walden university city state project management certificate course 2011 clayton state university city state bachelor business administration international business marketing 2004 american american intercontinental university city state international business marketing skills lte cell tower lanwan ethernet 4g vmware netapp f5 3g advisement aps army billing budgets business analysis business case case management change management cisco hardware installation network systems consulting contract negotiations client clients delivery documentation dsl compliance financial management firewalls firewall firstaid frame relay product life cycle sdlc full life cycle functional hippa immunizations information technology instructor ip lan leadership lifesupport managing meetings mentor access ms project sharepoint network integration network security network policies presentations processes procurement program management project management project planning rfp routers sales scheduling software development strategy switches t1 telecommunication therapy triage upgrades vendor management video videoconferencing visio voip wan wiring x25,HEALTHCARE
accountant interests buffalo creek golf club rockwall tx may 2012august 2012 maintain golf carts driving range experience 032016 032018 accountant company name city state reconcile bank accounts daily process accounts payable maintain general ledgers create modify existing excel documents maintain process payroll maintain accounting system perform monthend procedures account reconciliations create modify existing journal entries perform accounting data reconciliations verifications prepare file 1099s 941s 940s w2s c3s pay payroll taxes every pay period using electronic federal tax payment system eftps roll tax fiscal years yearend perform closing procedures organize prepare files yearly audit 062015 082015 office assistant company name city state answer phone deliver mail help professors maintain excel documents organize papers professors 052014 082014 assistant company name city state maintain excel spreadsheets education training texas commerce december 2017 masters science accounting baylor university accounting gpa 358 august 2015 bachelor business administration accounting accounting gpa 30 gpa 328 skills account reconciliations accounting system accounts payable process payroll spreadsheets additional information buffalo creek golf club rockwall tx may 2012august 2012 maintain golf carts driving range activitiesachievements presidents gold scholarship awarded 7500year exemplary academic performance high school maintaining 30 cumulative gpa undergrad zeta zigga zamma 20012 2015 mission trips 2003 2005 2006 2011 bonaire 20032005 vacation bible school helper santa gertrudis mexico 2006 building houses testimony victory ranch eastover south carolina 2011 prepping location army retreat shared testimony army men,ACCOUNTANT
teacher summary kind compassionate elementary school teacher dedicated creating atmosphere stimulating encouraging students enjoys using modern technology classroom highlights texas teaching certificate early childhood education endorsement urban public schools background critical thinker title knowledge curriculum development standardized testing techniques learning assessments ieps knowledge decisive flexible adaptive calm pressure member association texas professional educators accomplishments worked committee fellow educators develop campus wide curriculum development skills classroom management records progress small groupguided reading instruction hands math instruction experience company name august 2011 current teacher city state observed assessed student performance kept thorough records progress implemented variety teaching methods lectures discussions demonstrations established clear objectives lessons units projects encouraged students persevere challenging tasks set communicated ground rules classroom based respect personal responsibilityidentified early signs emotional developmental health problems students followed parents tutored children individually small groups help difficult subjects taught afterschool summer enrichment programs scheduled held parentteacher conferences keep parents uptodate childrens academic performance established positive relationships students parents fellow teachers school administrators mentored counseled students adjustment academic problems collaborated staff members plan schedule lessons promoting learning student engagement contributed ideas weekly staff meetings month employed broad range instructional techniques retain student interest maximize learning implemented remedial programs students requiring extra assistance took appropriate disciplinary measures students misbehaved improved students reading levels guided reading groups whole group instruction created lesson plans accordance state curriculum schoolwide curriculum standards accepted coaching fellow teachers administrators immediately incorporated feedback worked outside normal hours available answer parent student questions used childrens literature teach reinforce reading writing grammar phonics enhanced reading skills use childrens literature readers theater story time differentiated instruction according student ability skill level taught students exercise problem solving methodology techniques tests taught students various stages cognitive linguistic social emotional development strengthened parentteacher parentchild communication holding regular parentteacher conferences encouraged students explore issues lives world around employed wide variety fiction nonfiction textual materials encourage students read independently encouraged parents take active role childs education company name february 2011 may 2011 reading tutor city state tutored children individually small groups help difficult subjects company name september 2006 august 2008 4th grade teacher city state observed assessed student performance kept thorough records progress implemented variety teaching methods lectures discussions demonstrations established clear objectives lessons units projects encouraged students persevere challenging tasks set communicated ground rules classroom based respect personal responsibilityidentified early signs emotional developmental health problems students followed parents tutored children individually small groups help difficult subjects taught afterschool summer enrichment programs scheduled held parentteacher conferences keep parents uptodate childrens academic performance established positive relationships students parents fellow teachers school administrators mentored counseled students adjustment academic problems collaborated staff members plan schedule lessons promoting learning student engagement contributed ideas weekly staff meetings month employed broad range instructional techniques retain student interest maximize learning implemented remedial programs students requiring extra assistance took appropriate disciplinary measures students misbehaved improved students reading levels guided reading groups whole group instruction created lesson plans accordance state curriculum schoolwide curriculum standards accepted coaching fellow teachers administrators immediately incorporated feedback worked outside normal hours available answer parent student questions used childrens literature teach reinforce reading writing grammar phonics enhanced reading skills use childrens literature readers theater story time differentiated instruction according student ability skill level taughtstudents exercise problem solving methodology techniques tests taught students various stages cognitive linguistic social emotional development strengthened parentteacher parentchild communication holding regular parentteacher conferences encouraged students explore issues lives world around employed wide variety fiction nonfiction textual materials encourage students read independently encouraged parents take active role childs education education university texas 2002 master arts education city state usa education worked graduate assistant education counseling department university worked adult students working gain ged university texas 1998 bachelor arts psychology government early childhood development child psychology city state usa psychology government early childhood development child psychology,TEACHER
public relations director experience public relations director company name city state developed media plan 4 company divisions developed fostered relationships media division heads created distributed press releases 4 company divisions significantly increased visibility 3 4 divisions promoted company 3 leading publications previously published articles cadmuscom polo specialist company name city state received outstanding response letters clients excellent customer service exceeding presale goals upcoming sale events receiving high marks working fellow employees customer service recent job appraisal named bloomingdales super sellers club appointed mentor assist newly hired associates appointed loyallist leader mentor associates new marketing program created atmosphere sales associates worked team resulted increased ralph lauren polo sales mens department account executive company name city state created press releases nonprofit organizations including new jersey nets devils foundation cherry blossom festival construction industry advancement program ciap promoted 26th annual cherry blossom festival covered news 12 new jersey abc news world news wnettv documentary walk newark njn news two new york area television stationswabctv wnbctvdid weather remotes newarks branch brook park covering festival placed ciap participate discussion concerning construction job opportunities wwortvs black experience sunday public affairs show developed executed publicity campaign ciaps newly launched summer construction camp elementary middle school students covered three philadelphia broadcast stationswpvitv wcautv kywtvfor 6 pm newscasts outlets story included comcasts cn8 news philadelphia inquirer courier post account executive company name city state created story ideas pitch clients medallion financial corpand hearts fire diamond wholesaler resulted placements programs power lunch entrepreneurs well articles new york times fortune magazine wrote byline articles business labor community coalition onlight incthat published real estate weekly public relations specialist company name city state launched public relations program publicized rutgers college nursing faculty research resulting positive coverage media outlets new york times associated press usa today news 12 new jersey wpixtv wbgofm developed implemented colleges first faculty enewsletter assisted dean speeches following bioterrorism conference college commencement rep rush holt press conference nurse faculty funding bill promoted colleges annual bioterrorism conference attracted coverage njn news wctcam bergen record herald news wmbctv successfully publicized drrachel joness hiv cell phone video project resulted national international news coverage well increase traffic projects web site oversaw public relations budget college nursing stayed budget entire tenure sales associate company name city state launched rutgers college nursings public relations program developed implemented colleges first faculty newsletter promoted dr rachel jones hivaids video research project nationally internationally print social media television radio oversaw colleges public relations budget stayed budget entire tenure assist clients purchases develop maintain client database promote excellent customer service public relations specialist company name city state created news source advisories promoted university administrators faculty members experts current issues coverage included bloomberg television home news tribune starledger national local television radio coverage promoted national marriage projects annual studies resulted interviews usa today baltimore sun associated press washington times salt lake tribune winsam woram promoted universitys mission public developed relationships university media education ba journalismhistory rutgers university city state journalismhistory skills abc bloomberg broadcast budget client clients excellent customer service customer service database financial ledger letters marketing media plan mentor newsletter nursing press press releases public relations publications publicity radio real estate receiving research sales fm speeches sun phone tv television video web site articles,PUBLIC-RELATIONS
operator summary atp ess testing training lean six sigma events operate wire cutting aqueous cleaning machines knowledge wire crimpingstripping many hand tools use accomplishments hard working open minded 100 support teaming diversities work well peoples experience 011999 current operator company name city state spraytouch paint productions repair units soldering repair circuit boards wave solder cut clinch operator past years crosstrainings lcd cdu piu scu products testing also worked ess wra test department year ive held several positions throughout years production working box load wires cutting machine operation mechanical assembler painter conformal coater currently working wave solder cut clinch operator 011995 011999 company name owned several small businesses video rental sales also provided repair vcrs phones pagers time 011990 011995 repair specialist company name city state repair circuit boards assemblies education 1987 sonthormok vocational school capital phnom penh 2009 saint petersburg college certifications vcrs pagers repair 19951999 chicago illinois skills assembler lcd mechanical ess paint painter sales soldering phones video,AVIATION
finance manager finance manager executive profile financial manager focused fostering trust cultivating partnerships based accountability transparency analytical cpa skilled financial managerial accounting practices procedures skill highlights public private accounting income statement certified audits knowledge gaap guidelines contract negotiation forwardthinking mindset strong initiative resourcefulness core accomplishments formally recognized excellence achieved financial analysis budgeting forecasting reduced office expenses finding smarter solutions vendors suppliers services professional experience january 2012 january 2012 finance manager finance manager opg groupohiohealth nationally recognized healthcare system 21000 associates physicians andvolunteers 17 hospitals 20 health surgery centers homehealth providers medical equipmentand health service suppliers throughout 41 county area facilitated monthly financial reporting prepared monthly gaap financial statements two physician enterprises led modeling planning execution financial processes analyzed complex regulation policy documents directly impacted budgetary financial matters created detailed financial models analytical tools facilitate variance analysis collaborated extensively auditors preliminary yearend audit processes prepared form 990 irs return ohio state unclaimed funds reporting developed implemented efficient accounting financial operational systems ohiohealth marion area physicians llc healthworks llc physician enterprises process improvement reengineering accounting procedures net patient revenue accruals derived epic electronic health records system physician practices business segments implemented first golive system wide committee chair business development acquisitions training policies procedures committees develop implement ohiohealth physician groups virtual electronic onboarding training tool january 2003 january 2004 state supervising auditor pwc multinational professional service firm offices 776 cities employs over180000 peopledelivered quality service top tier clients within pwc assurance business advisoryservices abas practice included supervising annual financial risk assessmentplanning analytical proceduresassignments included large high profile companies including following higher educationcolumbia university charities foundations social services organizations asset valueranging 4000000000 15000000000key responsibilities included development risk assessments audit plans supervisedengagements staff 35 direct reports fostered relationships clients january 1999 toloeb troperjanuary 2003new york supervising senior auditorloeb troper top 20 regional firm specializes audit tax consulting needs healthcare notforprofit special needs organizations prepare consolidated financial statements corresponding footnotes nonprofithealthcare industriessupervised preparation financial statement gas yellowbook pension omb circulara133 compliance cost report client size range small 1000000 large4000000000 social services health care organizationscultivated management skills including ability work executive leadership teamdeveloped staff 24 direct reports per project managed 810 annual engagements frombudgets billing completion nurture clientfirm relationships develop audit findings andrecommendations regarding internal control compliance regulationsresearched state local irs related issues accounting fasb notforprofit health care industry reporting disclose requirementsconverted audit work papers electronic worksheets lead firmwide usewith 30 reduction audit documentationparticipate campus recruitment program interviewed candidates entrylevelpositions company name city state internal auditor planned executed operational audits various business units using riskbased audit methodology assist system development education roll business associate agreement policydevelop recommendations improvement present reports management perform followup review status implementation recommendations maintain workingrelationships levels management across organizationtested design effectiveness internal controls completing walkthroughs ofcomplex business processesanalyzed patient revenue account receivable control procedures including ar reservemodeling process calculation net patient revenuerecruited retained developed staff january 2006 tonew 42nd street incjanuary 2012 financial controller new 42nd street inc organization created city state new york oversees redevelopment seven historic theaters 42nd street annual operating budget 13000000 organization operates two seven theaters victory theater duke 42nd street facilitated financial reporting stewardship entertainmentreal estate organizations assets 50000000 managed accounting operations accounting close account reporting reconciliationsprepared organizations gaap financial statements prepared financial andregulatory reports required gaap laws regulations boards directors managed yearly financial audit process relations external auditor served backup vp finance human resources benefits administration managed staff three management weekly deposits payroll ar ap inventory credit card reconciliation bank reconciliations balance sheet reconciliations budget support quarter end close process irs complianceplanned organized directed daytoday finance department quarterly annual reporting process government grants city contract compliance reportingenforced internal controls general ledger processing irs compliance andadvanced comprehensive written accounting proceduresdirectly supervised finance staff three direct reports including selection training andcoaching responsible performance evaluation promotions disciplinary actionsmentored coached finance apprentices part organizationwide apprenticesprogram worked management document offset unexpected expense varified identified opportunities enhance interdepartmental communication served project manager accounting system financial edge conversion streamlined quarter closing process improve efficiency effectiveness allfinancial reporting requirementsdesigned worked develop general ledger interface general ledgerfinancial edge companywide system conversion implementation thetessitura enterprise ticketing patron information systemserved project manager payroll integration resulting increased accuracy andaccountability within processing workflow result processing time decreased 50 january 2004 tocolumbia universityjanuary 2006new york internal auditorcolumbia university private ivy league research university 13000000000 assets andover 31922 employees evaluated contributed plan improved risk management control governanceprocesses within columbia universityperformed complex operational financial audits ensure compliance legalrequirements consistency strategic plans specialized ncaa ivy leaguecompliance audit fraud investigations coordinated public safety general counseland human resourcesassisted management establishing standard operating procedures well assetting adequate governance processes effectively preserve values set goals monitoractivity performance define measures accountabilitycoordinated audit projects external auditors pricewaterhousecooperslead meetings key finance executives audit team education keller graduate school managementbusiness administration mbabusiness administration queens college city university new yorkaccounting baaccounting certified public accountant new york license chartered global management accountantamerican institute certified public accountant 1 skills accounting accountant accounting system accruals acquisitions golive ap ar backup balance sheet bank reconciliations benefits administration billing book budgeting budgets budget business development business processes cash management closing coaching compliance audits compliance audit compliance reporting consulting conversion certified public accountant 1 certified public accountant credit client clients documentation edge electronic health records external auditor finance financial financial analysis financial audits financial audit financial reporting financial reporting requirements financial statements preparation financial statement funds general ledger government grants health care industry homehealth hris human resources internal auditor inventory leadership legal director management skills meetings excel office microsoft word modeling enterprise payroll payroll processing policies presenting processes process improvement profit public safety quality realestate recruitment reengineering reporting research risk assessment risk management social services strategic plans supervising surgery tax variance analysis workflow written yearend,FINANCE
facilities design construction project manager summary worked construction project manager diverse healthcare construction projects budgets 20 million confident would make valuable addition team proven success delivering projects stay within scheduled time frames budget constraints addition professional experience bring extensive education including project management professional pmp certification supports business development facilities design construction project manager scripps health charge phases design construction process construction refurbishment projects onthejob experience afforded wellrounded skill set including strengths planning negotiation also excel meeting project milestones highlights facilities management development project management leadership healthcare construction design build oshpd agency experience design process construction project initiating closing develop control project budget develop manage schedules local entitlement permitting processes project reporting status accomplishments successfully led 45420 sq ft radiation therapy project managed 357m project 212m construction budget directed 118m project 29000 sq ft msk facility oversaw 40000 sq ft 78m carlsbad project spearheaded 71m project scim phase iii experience 082005 current facilities design construction project manager company name city state leadership phases planning scheduling managing design construction process new construction refurbishment projects hospital medical office buildings managed coordinated planning budgeting scheduling design bidding construction furnishings relocation requirements new construction renovation projects selected projects include successfully led 45420 sq ft radiation therapy project managed 357m project budget 212m construction costs directed 118m project 29000 sq ft msk facility construction cost 57m managed 40000 sq ft 78m carlsbad project construction cost 45m spearheaded 71m project scim phase ii construction cost 45m secure management support project scope budgets goals define project parameters terms time money physical objectives external constraints establish scope budget schedule maintain commitments project initiation design construction closeout processes understand federal state local laws regulations relates planning health facility projects including compliance local entitlement permitting processes evaluate provide guidance planning stages medical facilities including construction equipment furniture comparisons options respond procurement agreements standards negotiate fees business decisions contracts professional contractors review approve consultant contractor invoices approve change orders contracts perform construction administration walkthroughs create punch lists paying attention contract specifications ensure compliance make certain facilities services goals client services continuously met design construction process interfaced property management services relating scripps leased space including coordinated internal real estate department managed relationships landlords ensure projects completed compliance scripps health standards qualityfunctionality applicable regulatory requirements 112003 082008 facilities project manager company name city state delivered strategic direction coordination project management services facility construction tenant improvement ti projects selected projects include sharp coronado emergency department remodel sharp chula vista catheterization lab fluoroscopy equipment replacement angiography suite psychiatric wing remodel infrastructure projects tenant improvement projects 15 costs communicated prepared documentation compliance state regulatory projects identified modifications space requirements accommodate future proposed operational requirements buildings inspected buildings advised feasibility renovation substantial alterations existing condition layout structure systems accommodate proposed changes produced concept approvals planning project development fulfill designated function provide cost estimates required expenditures analyzed schematic final designs proposed alterations existing new construction associated construction costs reviewed buildings code compliance made recommendations program plans cost estimates schedules bring facilities compliance provided requests proposal project work scopes schedules professional service contracts amendments construction change orders education mba university phoeniz city state bachelor science design science arizona state university city state certifications project management professional pmp pmi 2013 project management certificate – uc san diego extension 2012 skills accomplished driven project manager delivering managerial oversight construction project series construction projects proven track record leading overall direction administration completion financial outcome projects expertise healthcare construction proficient managing large project teams including stakeholders architectural engineering teams general contractors contracted consultants skillful developing project scope budget schedule establish operational priorities maintain strong relationships,CONSTRUCTION
executive chef professional summary energetic culinary professional blend creativity passion food exceptional cooking skills works well dynamic leader highpressure settings skills strong attention safe food handling procedures chef cork tree awarded best restaurant west ways magazine employed bing crosbys featured desert sum magazine chefs surprise column august 2008 beautiful presentation food food presentation talent hospitality service industry background food presentation talent work history executive chef 052012 current company name – city state modern california mediterranean cuisine managed kitchen staff recruiting selecting hiring orienting training assigning scheduling supervising evaluating enforcing discipline necessary developed menus pricing special food offerings increase revenue customer satisfaction actively involved cost control sanitation menu development training recruitment private dining catering regularly interacted guests obtain feedback product quality service levels reduced food costs using seasonal ingredients setting standards portion size minimizing waste head chef 012011 052012 company name – city state head chef fine dining steakhouse helped designed kitchen created menus hired kitchen staff set accounts kitchen meat fish portioning made sauces worked grill line service planned dinner bar menus well special menus inhouse special events catering sous chef 012010 012011 company name – city state website american cuisine daily menu charge entrees appetizer banquets 500 ppl prep serve lunch dinner items butchering soups stocks sauces 150 300 covers per day led shifts personally preparing food items executing requests based required specifications maintained smooth timely operations preparation delivery meals kitchen sanitation executive chef 012006 012010 company name – city state high volume fine dining restaurant team leader training kitchen wait staff new menu items daily specials charge menu development budgeting invoice tracking ordering food labor cost scheduling banquets 65 million yearly sales verified proper portion sizes consistently attained high food quality standards achieved exceeded performance budget team goals chefowner 012005 012006 company name – city state european mediterranean cuisine owner 45seat restaurant responsibilities included front house management beverage ordering banking menu development set accounts set licenses needed run business budgeting accounting hiring training staff executive chef 012002 012005 company name – city state kaiser grill chop house steak house worked 2 locations kaiser grill palm springs chop house palm desert charge 2 busy restaurants butchering protein items inventory ordering food labor cost scheduling daily specials 4 million yearly sales executive chef 011997 012002 company name – city state american asian cuisine maintaining food coast 295 weekly inventory ordering labor cost daily specials banquets 45 million store revenue assisted opening three restaurants training chef chef 2 busy stores 4 million food sales promptly reported maintenance repair issues corporate executive chef sous chef 011993 011997 company name – city state italian cuisine managed large open kitchens fine dining italian cuisine scheduling food cost inventory labor cost part opening team las vegas restaurant new york new york hotel casino successfully open two properties il fornaio 1993 pasadena ca 1996 las vegas nv 14 million sales education associate arts culinary arts chef training restaurant management 1 1983 los angeles trade technical college city state chef discovers contemporary flavors culinary institute america skills accounting banking budgeting com ca hiring inventory italian team leader sales scheduling website additional information awards usa honor society 20092010 biltmore whos award 20080910 achievement profession certificate merit chefs de cuisine assn california best european restaurant 20052006 award,CHEF
director business development executive profile passionate sales executive recognized respected leader forward creative thinker producing bottom line results cultivates nurtures maintains longterm customer relationships boost sales grow brand visibility consistently exceeds revenue goals opens new accounts generates new business opportunities extensive experience account customer management proven track record success skill highlights national account management business development powerful negotiator revenue production sales forecasting analytics relationship cultivation new opportunity prospecting strategic planning category management enthusiastic professional demeanor market analysis project management core accomplishments launched cpg division 23 year old sales marketing firm 90 days employment began top sales person nationally two months plan ncr grew territory 53 first year ncr top 8 sales representatives nationwide increased revenue walmart additional 33m first quarter azteca milling grew business sams club glazers 1598 first year increased item distribution nearly 100 one highprofile sams club glazers professional experience director business development october 2014 current company name city state solely built launched cpg division 2020 companies within 90 days hire created strategic alliance similar company expanded reach canada closed business 3 new cpg clients within first 6 months employment oversees projects conception completion ensure flawless execution clients consistently arranges client meetings locally domestically attain new additional business designed implemented supporting sales reporting systems designed customized templates salesforcecom support field initiatives developed crossfunctional relationships operations finance recruiting training seamlessly integrate new division existing culture builds executes manages team 20 account executives technology client strategic account sales consulting december 2012 august 2014 company name city state consistently exceeded monthly sales quotas 100 negotiated prices terms sale service agreements programs applications reporting services oversaw sales forecasting goal setting performance reporting accounts independently approached new opportunities retail selling outside targeted customer base bundled numerous solutions working customers specific needs national sales manager may 2012 december 2012 company name city state oversaw national accounts distributors broker partners increase sales distribution responsible sales within mass food drug club new business development performed key account reviews develop strategic market direction identified competition created development expansion plans ensure market share growth delivered detailed presentations key accounts broker objectives upcoming year forecasted sales projections allowances promotional activities prepared category reviews category sales manager march 2011 april 2012 company name city state grew walmarts business additional 33m million revenue first quarter comanaged walmart sams club account sales interacted directly buyers kroger supervalu safeway publix kehe jetro customized sales reports presentations utilizing sap retail link software created private label product development rollout large big box retailer strategic national accounts october 2007 march 2011 company name city state generated 268m sales grew business sams club glazers 1598 first year increased item distribution nearly 100 one highprofile sams club sold excess 3600 items across many glazers categories sams club managed vendors inventory 68 sams clubs across 5 states sold implemented specialty buys help drive incremental sales forecasted sales needs obtain domestic international goods national sales analyst march 2005 august 2007 company name city state vendor comanaged inventories 9 warehouses across us worked directly walmart buyers made recommendations based analysis retail link researched analyzed lack distribution exceptions anomalies well trends national sales marketing analyst october 1998 march 2005 company name city state detailed responsibilities achievements upon request education high school diploma honors advanced diploma south grand prairie hs city state technical skills microsoft suite excel word power point salesforce sap retail link,BUSINESS-DEVELOPMENT
teacher summary responsible special education teacher excellent communication skills demonstrated 10 years teaching experience skilled special needs high school teacher ability work children various emotional behavioral challenges teacher experience identifying childrens individual collective learning needs core qualifications excellent classroom management experience working special needs students interactive teachinglearning performance assessments cpr certification differentiated instruction cprfirstaid certified behavior modification behavioralcognitive skills development goal setting implementation achievements parent communication regularly met parents discuss student issues course weakness areas 30 day reviews annual iep education strategies employed special educational strategies techniques instruction improve development study skills social skills test taking skills lesson planning introduced new learning methods ensure total comprehension students professional experience teacher 012004 current company name city state assists planning developing revising curriculum improve vocationaleducational community awareness skills children adolescents developmental behavioral disabilities plan implement evaluate structured educational programs completes report cards 30 day educational reviews student obtain prepare organize instructional materials prepare lessons teach specified content instruct students individually small groups prepares implements student iep treatment plans teacher assistant 032001 122003 company name city state assists planning developing revising curriculum improve vocationaleducational community awareness skills children adolescents developmental behavioral disabilities assists provides support teacher tutoring classroom support following learning social behavioral needs assigned students obtain prepare organize instructional materials prepare lessons teach specified content instruct students individually small groups assists preparationimplementation iep goals residential counselor 112001 022002 company name city state provide therapeutic recreation guidance counseling children wide range psychiatric emotional disorders developmental disabilities andor neurological impairments interact clients daily basis order assist clients achieve treatment goals earn responsibility points maintain levels work closely supervisor coworkers scheduling structured activities clients successfully interact one another well staff teachers parents able run meetings pertaining subjects aide behavior management behavior modification anger management peer mediation social skills office manager 101999 112001 company name city state responsible day day operations small office including tracking accounting peachtree sales leads fulfillment shipping receiving invoicing administrative duties maintaining customers inventory information tracing database act well processing accounts payables receivables purchase orders sales orders thermal analysis equipment act administrator human resource department include health benefits retirement funds employee records therapeutic recreational counselor 041998 112001 company name city state provide therapeutic recreation guidance counseling children wide range psychiatric emotional disorders developmental disabilities andor neurological impairments interact clients daily basis order assist clients achieve treatment goals earn responsibility points maintain levels work closely supervisor coworkers scheduling structured activities clients successfully interact one another well staff teachers parents able run meetings pertaining subjects aide behavior management behavior modification anger management peer mediation social skills administrative assistant 101997 101999 company name city state maintain records deposit receivables financial records accounting auditing purposes employee payroll track employee hours benefits including pension annuity health welfare student tracking class schedules renewal state licenses updating course information duties also include preparing grant funded reimbursement forms student stipend checks board meeting material preparing annually approved motions board budget policy procedures work directly executive director assisting producing annual budget completing assignments tasks given executive director board trustees tellerbank representative iii 061992 081998 company name city state provide high quality customer service teller banking station processing transactions quickly accurately adhering established security safeguards identification procedures bank policies procedures identify act upon opportunities refer customers pnc bank specialists sell specific products services inward call activation representative 011997 091997 company name city state take incoming telephone calls customers responding marketing offers promotional rates transferring balances one account another processing necessary adjustments accounts obtain optimal satisfaction releasing accounts fraud que producing miscellaneous reports duties assigned manager therapeutic support staff 051995 011997 company name city state provide therapeutic support child adolescent specific areas social behavioral emotional concern needs also providing support childs family members educators responsible adults order prevent restrictive services home placement support also provides one one mental health interventions children serious emotional disturbance may include positive behavioral reinforcement emotional support time structuring activities timeout strategies service also provides psychosocial rehabilitative activities prescribed childs treatment plan crisis intervention techniques head teacher 111994 051995 company name city state caring 1218 month old infants planning implementing learning activities daytoday basis education training masters science human resource management 5 2005 st josephs university city state masters human resource management bachelor science social relations 5 1994 cheyney university pennsylvania city state bs social relations certifications pde dual certification special education k12 elementary education k6 community involvement work children ages 57 new life christ garden ministry teacher every first sunday month teacher garden ministry duties include teaching young children lesson incorporating various strategies engage children affiliations member ymca coatesville brandywine volunteer basketball coach skills accounting accounts payables administrative aol auditing banking benefits budget business works content counseling clients customer service databases database email financial forms funds human resource internet explorer internet applications inventory invoicing lotus director marketing materials mediation meetings mental health access excel office microsoft office 98 outlook power point 2000 word netscape navigator payroll peachtree peachtree accounting software policies producing quality receiving sales sap scheduling shipping structured supervisor teacher telephone tutoring,TEACHER
bi teacher summary motivated teaching professional 25 years experience addressing student needs ensuring proper student socialemotional development core qualifications school improvement committee positive atmosphere promotion active participation truancy committee administrative management experience working special needs students effectively work parents differentiated instruction behavior modification instructional best practices goal setting implementation professional experience 082005 current bi teacher company name city state modified general education curriculum specialneeds students based upon variety instructional techniques technologies wrote functional behavior assessment behavior intervention plans improve academic success classroom created desirable safe environment behaviorally challenged students met parents resolve conflicting educational priorities issues taught four core subjects social skills developed student success plan kept suspension atrisk students 5 082000 062005 middle school resource teacher company name city state taught english math 9th12th graders implementing use technology internet create lessons materials lacking developed program work students increase interest higher learning collaborated team faculty develop tutorial program students need extra help fostered meaningful relationships among students student fieldtrip retreats teamwork community service projects 081988 051999 resource selfcontained teacher company name city state taught gangaffiliated school managing 34 gangs class setting constantly adjusting students entering exiting program successfully improved student participation classroom creating safe conducive learning environment modified general education curriculum specialneeds students based upon variety instructional techniques technologies planned implemented monitored assessed classroom instructional program consistent albuquerque school district regulations developed taught lessons relevant childrens social economics themes promote student interest met parents resolve conflicting educational priorities issues created afterschool sports program alternative gang life education training masters arts education administration whitworth university city state education administration master arts elementary educationtechnology university new mexico city state elementary educationtechnology bachelor science special elementary education new mexico state university city state special elementary education 2017 1995 1988 1983 associate arts education clarendon college city state education skills academic interpersonal skills economics english functional instructional design lesson plans managing 3 materials math teacher teamwork,TEACHER
human resources manager summary continue professional human resource career position leadership focused creative people strategies improve employee engagement drive business initiatives focuses overall operating performance achieving strategic results business acumen fiscal management knowledgeable federal state labor employment law efficient effective project management skills ability deliver results sense urgency ability analyze interpret profit loss statements effective manager expense budget goals microsoft office including word excel powerpoint accomplishments effective leader change agent member sr leadership team responsible providing advice council sr leadership management regarding policy law decisions affect workforce responsible directing motivating team hr professionals influence operations exceed business expectations goals accountable driving performance initiatives goals developing driving employee engagement programs proficient adviser associates management hr policies practices state federal labor laws advise management regarding associate relations concerns conduct disciplinary grievance hearings ensure enforcement eeoc ofccp dpl guidelines active maintaining employer choice work environment renders third party representation obsolete experience human resources manager 082012 current company name city state drive business initiatives providing strategic hr guidance leadership management planning organizing controlling activities human resources department serve resource employees ensuring understanding compliance policies regulations keep management advised potential problem areas recommendimplement solutions appropriate evaluate reports decisions results client group relation established goals recommend new approaches policies procedures support continual improvement plan organize manage activities hr dept manage recruitment effort exempt nonexempt hourly employees monitor recruitment program employee relations counseling performance planning managemaintain records records reports actively participate client group projects meetings senior human resources representative 012009 082012 company name city state effectively work management hourly base develop programs strategies create employer choice environment make unionization obsolete strategic partner leadership provide advice counsel workforce related activities disciplinary actions organizational development training diversity initiatives advise management personnel regarding application intent policies procedures investigate prepare reports regarding internal external eeo grievance claims analyze prepare statistical reports identifying trends impact personnel overall business strategies adviser managing director five 5 sr managers thirty eight 38 managers eleven hundred plus 1100 employees refined managed onboarding process strategies two major divisions within fedex central region consists 13 direct reports 8 states supporting two regional vice presidents developed systems processes sourcing first day job streamline onboarding practices meet state federal dot faa guidelines matrixed 1200 ees consult advise management personnel regarding policies practices procedures provide input workforce related activities disciplinary actions training diversity initiatives organizational development investigate prepare reports regarding internal external eeo grievance claims analyze prepare statistical reports identify trends impact personnel overall business strategies area manager partner 012003 012004 company name city state source engage clients develop implement staffing strategies drive business goals managed aspects office including employee relations recruiting staffing training development corporate legal compliance benefits policy administration management selection consultant organizational development 012001 012003 company name city state responsible recruitment selection training development managementexempt level personnel generalist recruiter responsible strategic planning employee relations recruitment training retention counsel management staff according company policies accepted hr practices labor law regional recruitment manager 011998 012001 company name city state 80 travel among 21 matrixed facilities establishing recruitment processes practices generated results hands project recruiter problematic situations client service manager branch manager 011996 011998 company name city state responsible guiding team hr professionals dedicated selecting qualified candidates work various client locations developed creative innovative work force solutions store manager 011988 011996 company name city state managed 24hr location generated 13 million sales annually supervising motivating 46 employees proven record increasing sales volume gross profit governing purchasing cost controlling shrink reducing payroll expenses education masters keller graduate school management tinley park il human resource management city state us keller graduate school management tinley park illinois masters human resource management mhrm bachelor science alcorn state university business administration city state us alcorn state university lorman mississippi bachelor science business administration certifications human resources certification institute hrci senior professional human resources sphr professional affiliations professional organizations society human resource management shrm skills human resources training employee relations recruitment organizational development payroll purchasing equal employment opportunity recruiting staffing project management labor law strategic planning benefits budget employee engagement employment law labor laws microsoft office powerpoint word human resource management,ADVOCATE
communications coordinator summary creative highlymotivated communications marketing professional experience creating engaging interesting work achieves results highlights adobe photoshop indesign illustrator experience mobile applications microsoft office suite constant contact mailchimp etapestry accomplishments 2015 folio magazine eddie award finalist association nonprofit btob – single article – less 6 issues vpp participants associations magazine—the leader raised circulation organizations magazine one year 2500 issues vpp participants association promoted helped execute fundraising benefitauction concert raised 9000 susquehanna life magazine work history company name experience communications coordinator 102014 current company name city state authored articles featured topics current events human interest stories stimulated interest increase readership organizations magazine increased circulation 2000 managed content designed layout look companys conference mobile app created webpage copy newly designed website wrote ran companys facebook twitter accounts communications editorial assistant 052014 092014 company name city state created event listings media lists press releases magazine promoted helped execute fundraising benefitauction concert raised 9000 customer relations phone office communications intern 052013 082013 company name city state created various forms communication pieces including survey press release newsletter articles event invitation spreadsheets competing organizations etc created several web pages company improved layout organization companys website server host 022011 082011 company name city state strengthened customer base close relationships patrons restaurant provided prompt service taking orders serving food closing check helped clean organize kitchen restaurant helped set serve parties events 100 people experience knowledge fine dining public relations volunteer 092012 122012 company name city state met client throughout semester discuss needs strategic communications created various forms public relations writing assignments clientincluding pitch letters news releases fliers fact sheets feature stories media lists created script public service announcement public relations volunteer 092012 122012 company name city state met head elon university health human performance department create strategic communications client created focus group questions survey completed focus group elon students measure students beliefs opinions department healthhuman performance created report research presented findings research department healthhuman performance education bachelor arts strategic communications may 2014 elon university city state gpa gpa 371 graduated magna cum laude deans list fall 2010 spring 2011 spring 2012 presidents list fall 2012 spring 2013 fall 2013 spring 2014 inducted national communications association lambda pi eta inducted national social science honor society pi gamma mu inducted international sociology honor society alpha kappa delta strategic communications gpa 371 graduated magna cum laude deans list fall 2010 spring 2011 spring 2012 presidents list fall 2012 spring 2013 fall 2013 spring 2014 inducted national communications association lambda pi eta inducted national social science honor society pi gamma mu inducted international sociology honor society alpha kappa delta interests member public relations student society america 1000 thanks program contributor received 1500 thankyou cards university community fall 2013 completed servicelearning work nonprofit organization sustainable alamance helped plan coordinate event helped raise 1000 volunteered elon universitys student government association promote organization member academic organization theta psi alpha spring 2013 house representative station mill point residence community fallspring 2013 study abroad studied ecotourism abroad australia winter term january 2014 visited cities sydney brisbane cairns melbourne tasmania learned sustainable travel tourism relevant coursework communications global age media writing strategic campaigns health communications public relations civic responsibility digital media convergence strategic writing communication research corporate publishing capstone communications advertising society intro marketing additional information past extracurricular activities member public relations student society america 1000 thanks program contributor received 1500 thankyou cards university community fall 2013 completed servicelearning work nonprofit organization sustainable alamance helped plan coordinate event helped raise 1000 volunteered elon universitys student government association promote organization member academic organization theta psi alpha spring 2013 house representative station mill point residence community fallspring 2013 study abroad studied ecotourism abroad australia winter term january 2014 visited cities sydney brisbane cairns melbourne tasmania learned sustainable travel tourism skills adobe photoshopillustrator indesign experience cvent crowdcompass mobile application software microsoft office constant contact mailchimp,PUBLIC-RELATIONS
manager administration facilities executive summary motivated administrative professional seeking position challenging environment 8 years experience successfully providing administrative secretarial support operational department proficient range computer applications welldeveloped communication customer service skills proven ability efficiently plan manage multiple assignments meet tight deadlines proactive problemsolver gets job done core qualifications compensationbenefits administration change management inventory control staff development operations management policyprogram development skilled negotiator supervision training computersavvy travel administration schedule management selfstarter deadlineoriented spreadsheet development professional experience manager administration facilities january 2007 january 2011 company name city responsible managing travels transport related official activities maintaining healthy work environment discipline handling various company vehicles coordinate air travel hotel bookings arrangements conference hall bookings also travel arrangement visa official purpose per requirement accountable boarding lodging management heads guests liaise vendors purchase orders vendor reconciliation invoices agreements ensuring timely payments sap knowledge efficient inventory management vendor management liaise various authorities departments smooth commercial operations shipment goodmaterial outlets maintain update premise lease agreement liaison various government agencies like electricity office municipal office telecom office etc handle oversee allocation workplace telecommunication infrastructure regular necessities employees facility responsible maintaining hygienic surroundings efficiently managing various branch operations activities coordinate housekeeping security management services activities departments assuring staff follows established safety regulations use equipment supplies times maintain control uniform needs departmental staff requisite supplies equipment maintains adequate inventory levels provide clean safe comfortable environment keep maintenance equipments machines scheduling cleaning shift wise maintaining visual appearance aesthetic décor premises problem resolution job safety practices etc ensure staff properly trained tools equipment needed effectively carry respective job duties complete event management meetings conferences internal event organization accountable utilities maintenance office furniture including procurement office furniture equipments various outsourced services like security services printers stationery suppliers electrician water suppliers travel agents etc assistant manager january 2006 january 2007 company name city independently handled overall functional management food beverage outlet implemented strict measures customer care procedures optimize guest satisfaction retention ensured specific control maintenance best practices service hygiene liaising chef menu planning menu selection seasonal festivals based customer reviews responsible service satisfaction variety guests diverse backgrounds successful maintenance international standards utmost commitment work handled guest relationship planning executing operations ensure quality service managing guest requests complaints feedbacks displaying cordial attitude towards referral repeat business enhance profitability achieved high guest satisfaction indices score maintained detailed administrative procedural processes improve accuracy efficiencysuccessfully established effective systems record retention creating database daily correspondence tracking training administration manager january 2004 january 2006 company name city analyzed departments training needs developed new training programs based analysisdesigned training modules implemented strategic business practices organizational behavior training concepts designed developed training development programs based organizations individuals needs considered costs planned programs kept within budgets worked team produce programs satisfactory relevant parties organization line managers accountants senior managers board level devised individual learning plans produced training materials inhouse courses assisted managing delivery training development programs ensured statutory training requirements met evaluated training development programs helped line managers trainers solve specific training problems onetoone basis groups develop use alternative learning methods practice coaching e learning clinical supervisor shadowing support workforce development benchmark independently handled overall functional management food beverage outlet implemented strict measures customer care procedures optimize guest satisfaction retention ensured specific control maintenance best practices service hygiene liaising chef menu planning menu selection seasonal festivals based customer reviews responsible service satisfaction variety guests diverse backgrounds successful maintenance international standards utmost commitment work handled guest relationship planning executing operations ensure quality service managing guest requests complaints feedbacks displaying cordial attitude towards referral repeat business enhance profitability achieved high guest satisfaction indices score handling housekeeping general maintenance formulating administrative policies arranging requirements transport facility guest house etc handling outsourced staff suppliers budget equipment materials inventory control designing annual budget contains entire expenses general admin infrastructure repairs maintenance financial year monitored training costs maintain training budget created testing evaluation procedureseffectively trained instructors supervisors techniques managing employeesmaintained corporate responsibility staying uptodate laws affect human resource training programs designed electronic file systems maintained electronic paper filesmanaged receptionist area including greeting visitors responding telephone inperson requests information education bbm business managment 2000 mysore university india city state india e commerce skills proven written oral communication skills • proficient managing business correspondence • ability organize personal work priorities • knowledge filing updating records • ability make travel accommodation arrangements • light bookkeeping knowledge • general office procedural knowhow • ability work independently part team • ability type least 35 wpm • excellent organizational skills • expert handling office equipment • internet savvy expertise microsoft office • excellent customer service orientation • ability research analyze data effectively • exceptional attention detail interpersonal skills • strong ability use standard business software applications • demonstrated ability remain self motivated times • able manage stress • flexible working hours,BPO
sales representative summary bilingualefficient service teams skills hard working friendly enthusiastic able learn new tasks customer personal quicklyrepresent establishment friendly professional matters service times experience sales representative oct 2017 oct 2017 company name city state cashier selling lottery tickets customers managed receptionist area including greeting responding information asked basic mathematics adding subtracting multiplying handing money prices front desk receptionist dec 2015 aug 2016 company name city state greet persons entering establishment direct specific destinations operate telephone forward calls taking messages scheduling reservations receive payment record receipts services hear resolve complaints customers transmit information documents customers using computer mail facsimile machine collect sort distribute guest mail enroll individuals participate hotel rewards program calculate quote rates hourlyweekly rates perform duties straightening magazines maintain lobby reception area clean room service dec 2015 aug 2016 company name city state take food orders relay orders kitchen staff place food servings plates trays examine trays ensure contain required items stock service stations items ice napkins straws remove trays stack dishes return kitchen meals finished total checks present customers accept payment services determine guest would like eat meals help get situated clean sterilize dishes equipment team member jan 2015 dec 2015 company name city state train workers skills taking orders communication observe influence guest behavior communicating interacting primarily serve prepare food customers cleaning work stations answering questions menu items policies services education training associate arts mar 2016 tint school makeup cosmetology grand city state nail technician high school diploma jul 2015 moises e molina high school city state skills critical thinking facsimile machine mail policies reception scheduling taking messages technician telephone time management,SALES
qa engineering manager professional summary seasoned engineering manager ability build motivate highperforming engineering team 14 years experience cards payments industry committed rapidly efficiently completing projects leveraging teambased frameworks best leverage available engineering talent selfmotivated forward thinking mindset solutionfocused clear communicator decision maker problem solver skills qa engineering software expertise design estimate execute maintain document technical communication skills bug triage reporting technical reviews root cause analysis automation tools design implement collaborating stakeholders roadmap managing releases demos risk mitigation planning organization time management resource planning leadership strategic planning team building conflict resolution training development mentoring behavioral skills forwardthinking mindset detailoriented multitasking abilities flexible adaptable work history qa engineering manager 012016 current company name – city state 20 emv certs calendar year team 2 cert analysts managed fast paced project delivery qa time sensitive key projects company collis tool btt automation using python reduce emv test cases execution time 1 week brands thus completing emv certification within 3 months design test automation using katalon improved regression test coverage reduce time complete release cycles less 1 week managed implemented spreadsheet based automation helped improved test coverage reduced production bug 20 rollbacks 80 performed resource project trade analysis meet roadmap schedule product lifecycle plcsoftware dev lifecycle sdlc qa requirements resulting development best practice models reviewed project goals objectives monthly basis project manager design team used critical thinking break problems evaluate solutions make decisions managed team 8 employees overseeing hiring training professional growth employees 4 promotions within team including 1 lead 1 manager software certification analyst 042015 012016 company name – city state instrumental procuring 1st emv certification within 6 months joining reduced overall emv certification timeline 1 year automation emv certification transaction link application using spreadsheet based input established go person qa issue within qa merchant implementations team created common testtool strategy supplement automation regression functional testing reduced time market instrumental poc different test management tools zypher jira qa complete identify best suited company needsjira project lead 092005 042015 company name – city state received core value awards “ synergy ” 2009 team building “ smart ” 2012 individual performances nominated bravo award first data 2012 2014 automation improvement using perl scripting established involvement frontend application change release management helped identify key issues backend testing 3 times achiever “ 0 ” issues support queue offshore lead planned executed promoted total 10 releases calendar year produced quality standards checklists report templates processes developed trained junior team members leveraging industry experience achieve optimal project strategy education master computer applications mca computer applications software engineering databases networking operating systems 2005 devi ahilya university bachelors science electronics 2002 devi ahilya university city microprocessors databases networking operating systems certifications certified scrum master csm – certificate code 1221056 expires may 2022 certified tester foundation level ctfl certificate code 17ctfl02141usa expiry agile scrum foundation certificate code 2146592 expiry using python automation – linkedin expiry python xml json web – linkedin expiry sql testers – linkedin expiry technical skills · test methodologies regression testing black box testing sanity testing boundary analysis requirement analysis static testing performance testing system integration testing functional testing manual testing · test artifacts test estimation test plan test coverage traceability matrix bug tracking automation design test scenario engineering · programming tools python katalon studio xls data input unix shellperl scripting groovy rest json xml iso 8583 emv tags tcp http postman curlsiege jmeter cobol jcl cics postman · operating systems unixaix unixsolaris linux windows ibmaix · virtual systems vmware vsphere proxmox · payment terminals verifone ingenico equinox pax innowi key management kpi dukpt key injection kek · version control tools gitbash gitstash gitlab torquisesvn sourcetree vss · database tools oracle 11g oracle 12c postgresql mongodb pgadmin 4 sql developer sql management studio toad db2 · project management confluence jira microsoft office suite bugzilla redmine hp quality center · project management methodologies agile scrum waterfall iterative · talent management tools hireright icims · pos systems micros restaurant manager symphony positouch broadpos · emv systems btt ul iccverify vcms vts astrex discover rct ats mas mdfs aciinterchange aciprm aciadm tsys certifynow firstdata certpro,ENGINEERING
customer service representactive summary energetic customer service associate strong time management skills thrives fastpaced dynamic environment dedicated customer service representative provides exceptional customer service active listening problem solving call center representative expertise providing customer support high call volume environments exceptional computer aptitude telephone etiquette handson customer service manager effective motivating others reach optimum potential highlights ms office proficient athome daycare professional emotionally supportive selfsufficient confident positive optimistic peopleoriented creative problem solver exceptional communication skills quick learner strong client relations credit card processing multiline phone talent accomplishments exceeded company goal personal goals excellent average handle time outstanding customer satisfaction reports received numerous compliments members experience customer service representactive 082014 current company name city state processed applications payments corrections endorsements cancellations submitted uptodate activity production logs agency management review presented clearly explained insurance policy options clients based needs goals called 2030 lapsed customers day inquire continuing needs handled escalated calls researched cases pay phone handled vendor return unit calls also took supervisor calls became researchersupervisor within 3 months start date office manager fitness instructor 042013 082014 company name city state recruited average 7 new participants month explained exercise modifications contraindicated movements participants history injury cultivated positive relationships participants interacting group fitness classes greeted members professional friendly manner developed safe effective exercise programs members explained class objectives rules customer service associate 012013 042013 company name city state effectively managed highvolume inbound outbound customer calls answered constant flow customer calls 30 calls queue per minute acted professionally patiently addressing negative customer feedback customer service associate 082012 012013 company name city state assessed clients financial situations develop strategic financial planning solutions daycare assistant office manager 042010 082012 company name city state promoted good behavior using positive reinforcement method promoted language development skills reading storytelling assisted lead teacher snack time arts crafts putting children naps relieved head teacher toddler teacher dressed children changed diapers communicated regularly parents daily activities behaviors offered parents detailed daily reports outlined childs day maintained daily records childrens individual activities behaviors meals naps maintaineda childfriendly environment allowing frequent access outdoor activities sparked imagination helping children discover new things day sparked imagination helping children discover new things day customer service rep 012009 042010 company name city state effectively managed highvolume inbound outbound customer calls answered constant flow customer calls 25 calls queue per minute addressed resolved customer product complaints empathetically professionally defused volatile customer situations calmly courteously accurately documented researched resolved customer service issues mastery customer service management systems databases managed customer calls effectively efficiently complex fastpaced challenging call center environment identified chronic customer issues creating maintaining customer complaint log referred unresolved customer grievances designated departments investigation managed high call volume tact professionalism acted professionally patiently addressing negative customer feedback education paralegal certificate paralegal 2009 branford hall career institute city state bachelor science skills accounts payable arts billing call center communication skills cpr certified creative problem solver credit clients client relations customer service databases fast financial financial planning first aid access ms office paralegal persuasive speaker quick learner reading strategic teacher phone,FITNESS
consultant summary transitioning military professional eager apply acquired skills serve aflac healthcare industry creates business partnerships builds trust managers employees create positive work environment networking driven professional effectively builds loyalty longterm relationships promoting companys brand experience 032016 current consultant company name city state tracked key dates deadlines maintained specific personnel lists screened 104 applicants based qualifications background developed facilitated job recruitment sessions tracked 28 candidates pushed feedback disqualifications timetofill manpower variables coordinated meetings developed meeting content presented information potential candidates resulting acquisition 11 contracts 032016 current first line supervisor company name city state completed maintained accurate organized records documents reports 19 diving customers supported development diving operations staff meet competency performance expectations conducted weekly training activities effective communication leadership provided coaching mentoring consultation staff enhance staff development 23 personnel 042012 032016 field operations manager company name city state trained promoted continued education 20 members offered technical assistance support operations training conducted routine quality audits ensure records policies adhered specifications initiated corrective actions performed regular job site observations provide direction diving personnel education training 2018 bachelor science health sciences southern new hampshire university city state health sciences skills business correspondence coaching consultation content contracts customer service direction employee training team building leadership meetings mentoring natural personnel policies quality quality assurance recruitment staff development technical assistance,CONSULTANT
quality analystsenior record keeping specialist summary administrative professional eager leverage 20 years experience business management degree secure higher level position demonstrate leadership skills highly organized efficient skilled variety office support tasks professional highlights creates vision performing art shows acquires appropriate facilities expected guests motivates manages teams targeted outcomes recruit supervise associates ensure effective mentoring performers lead coach upwards 60 performers per venue oversees record keeping handles approval budgets payroll accounts costume selections stage sets playbills press releases purchases insurance contracts required facility rentals reviews approves rental contracts vendors captures sales records ticket type orders manages timelines schedules procedure development personable team building relationship building flexible dedicated client relationships troubleshooting problem solving productivity improvement specialist quality assurance control organized resultsoriented cost reduction containment experience may 2010 company name city state quality analystsenior record keeping specialist excel within deadlineintensive environment ensuring accurate ontime completion qc related tasks volumes related service level agreements provided weekly team building motivate peers toward team mindsets resulting praise management associates facilitate team huddle use lean capacity management principles flex workloads payin qc processes document standardization processing eliminate waste attend dailyweekly meetings related implementation process improvements result problem solving assist updating standard operating procedures related asset transfer process assisted developing visual management boards related four separate processes monitor production capacity management responsible researching reporting trends effect work processes provide effective efficient action plan eliminate waste implement within necessary turnaround time tapped projects companywide recognized highquality work organizational strengths exceptional customer service delivery related tiaacref way january 2007 may 2010 company name city state customer service representative provided quality service customers related asset transfer form requests nigo resolution lead associate nigo reporting upper management responsible reduction nigo queues working financial consultants related associates january 2001 january 2007 company name city state customer service representative acted liaison supervise 15 institutions requesting enrollments information related posting client premiums accurately performed calculations related gains losses performed rollovertransfer payments contracts serve client requests processed refund payments reconciliation unclaimed payments january 1990 january 2001 company name city state receptionistadministrativetelephone service counselor professionally responded telephonewritten communication person visits participants institutions regarding payments eligibility policy loans individual life insurance products received excellent reviews customer service resolution client complaints march 2004 current company name city state performing arts directorproject manager creates vision performing art shows acquires appropriate facilities expected guests motivates manages teams targeted outcomes recruit supervise associates ensure effective mentoring ofall performers lead coach upwards 60 performers per venue oversees record keeping handles approval budgets payroll accounts costume selections stage sets playbills press releases purchases insurance contracts required facility rentals reviews approves rental contracts vendors captures sales records ticket type orders manages timelines schedules education university phoenix city state pursuant bachelors degree business management project management business management project management berkeley college city state associates degree businessoffice administration businessoffice administration work history company name company name company name skills customer service people goaloriented proven ability mentor coach verbal written communications,ARTS
hr coordinator summary obtain challenging career human resource field utilize capabilities experiences achieve goals well personal development highlights great knowledge fax machines printers copiers computers type 45 wpm great accuracy also microsoft word excel access powerpoint experience experience hr coordinator february 2015 current company name city state managed communication regarding employee orientation open enrollment benefits offered consistent payroll disbursement accurate record keeping employee pto vacation accruals explained human resources policies procedures employees conducted telephone onsite exit interviews employees answered employee questions entrance exit interview processes worked closely hr business partners facilitate yearend talent reviews articulate team strengths selected interviewed candidates available positions assessed employee performance issued disciplinary notices worked 401k administration fmla workers compensation claims benefits managed 70 personnel files according policy federal state law regulations generated employee tracking reports month managed communication regarding employee orientation open enrollment benefits organized employee schedules department phone lists business card orders ran queries reports adp system drafted departmentspecific employee announcements created social media initiatives new employee search strategies completed work 95 rate accuracy resolved personnel issues regarding human resources matters needing clarification submissions corrections completed payroll processing start finish 65 employees ​ ​ payrollstaffing coordinator june 2012 current company name city state maintains personal employment files process payroll set etime employees reconcile payroll journals time cards maintain manage pto balances full boarding function recruiting duties maintain osha logs file workers compensation claims employee relations liaison client supervisors track manage credentials employee maintain compliance coordinate staffing needs meet organizations requirements monitor overtime accumulation attendance employees manage facilitate orientation process provide facility tours tests candidates newly hired employees conduct competency checks new existing employees tax clerksecretary august 2007 june 2012 company name city state creates control logs files documents maps appropriate sequence location maintains personal production records submits required sets informal review appointments property owners receptionist needed answer phones use computers copiers printers faxes direct property owners right direction take messages make appointment cards etc utilizes multiple resources determine correct mailing addresses mail returned post office data entry general appraisaldata entry clerk november 2006 july 2007 company name city state routing associates field cards appropriate maps rational sequence field work files documents maps appropriate sequence location maintains personal production records submits required sets informal review appointments property owners receptionist needed answer phones use computers copiers printers faxes direct property owners right direction take messages make appointment cards etc utilizes multiple resources determine correct mailing addresses mail returned post office customer service rep january 2005 january 2006 company name city state received cash customers employees payment goods services recorded amounts received made change cashed checks issued receipts tickets customers recorded amounts received prepared reports transactions read recorded totals shown cash register tape verified cash hand counted cash reconciled charge sales cash receipts total sales verify accuracy transactions compiled reports cash receipts guestbill charges maintained high standards excellence sales provided information regarding activities location departments offices employees within organization answer phones use computers copiers printers faxes needed education business management present albany state technical college business management skills cash receipts cash handling cash register client customer service data entry direction employee relations faxes fax machines hiring inventory mailing access excel mail office powerpoint microsoft word payroll process payroll copiers printers read receptionist recruiting routing sales scheduling staffing take messages answer phones phone type 50 wpm,HR
office manager 40 hours per week professional summary human recoursesoffice manager 4years background employee management hiring computer training benefits highly detailoriented organized works well team setting alone selfmotivated resultsdriven strong communication analytical problem solving reasoning skills data entry highly enthusiastic goal oriented licenses cna license na0010346149 cpr certification bls basic life support process earning electrocardiogram certification amca process earning phlebotomy certification amca skill highlights hiring retention training development employee relations new hire orientation client relations specialist focused customer satisfaction scheduling deadlineoriented personnel records maintenance recruiting compensationpayroll skilled multitasker onesite tenant tracer adp payroll quickbooks microsoft word excel software proficiency training development professional experience office manager 40 hours per week may 2015 november 2016 company name city state quickbooks experience ms office word excel internet database searching data entry work processing skills high level accuracy ability proofread verify information interacted effectively public maintained confidentiality records information dealt texas workforce commission twc also department aging disability services dads nacees signed students desired classes managed front office along annual reporting daily customer needs responsible money bank deposits answering calls also took payments va mycaa dars also assistant instructor cna recruited interviewed applicants positions available managed i9w2 advised managers organizational policy matters recommend needed changes conducted new employee orientation foster positive attitude toward organizational objectives identified staff vacancies recruited interviewed selected applicants served link management employees handling questions interpreting administering contracts helping resolve workrelated problems developed implemented monitored programs maximize customer satisfaction leasing specialist 40 hours per week january 2014 may 2015 company name city state worked operations department rental inventory handled leasing reports includes preparing reports presented weekly meetings greeted prospective residents answered calls inquiries facilitated resident service requests handled background checkcredit checks money bank runs handed moveins also bankcorporate audits administrative assistantoffice manager 40 hours per week january 2013 september 2013 company name city state managed helped barista managers ordering supplies hiring new employees termination employees town trips opening new coffee stands biweekly payroll using adp key holder daily bank runs general payables bills working close ceo president baristas coffee company inc also helped reports acquisitions leases sales reviewing resumes contacting candidates screening perspective candidates interviews managing training worked daily excel spreadsheets including creating new spreadsheets baristaoffice manager 40 hours per week march 2012 december 2012 company name city state managed 6 employees interviews hire termination biweekly payroll using adp payroll system key holder daily bank runs bank deposits sales marketing coffee stand open closing stand weekly supply ordering create weekly work schedules train work new hires serve customers daily basis fresh coffee specials day snack created excel spreadsheets track sales retail apparel associate march 2010 march 2012 company name city state cashier merchandising shoes apparel stock room sales floor worked truck every day new product reworked sales floor daily presentation daily customer service open close store managed fitting roomkey holder education training licensecertification electrocardiogam 2016 elite nurse aide training city state usa march 2016 present currently enrolled licensecertification phlebotomy 2016 elite nurse aide training city state usa march 2016 present currently enrolled license certified nurse aide 2015 elite nurse aide training city state usa high school diploma general studies 2010 federal way high school city state usa personal information place birth des moines wa date birth 18th february 1992 present resident federal way wa sex female status married children hobbies sports movies hiking working skills professional friendly careful active listener strong public speaker multitasking accounts payablereceivable customer service customer satisfaction patientfocused care time management detailoriented effectively interacts patients families software knowledge quickbooks onesite tenant tracker adp payroll system microsoft word microsoft excel compassionate trustworthy caregiver additional information volunteered habitat humanity,APPAREL
teacher summary teacher devoted helping children think creatively solve problems independently respect others teacher focused implementing highly effective instructional practices improve student learning academic performance highlights friendly complex problem solver active listener reliable punctual excellent communication skills cheerful energetic qualified tutor charting recordkeeping positive reinforcement methods skilled working special needs children approachable complex problem solver experience teacher august 2005 january 2016 company name city state teacher january 1997 january 2004 company name city state teacher january 1986 january 1989 company name city state skills proficiency microsoft office capable integrating programs coursework taught sound decision maker giving recommendations opinions school management upon requests discipline students setting basic class rules encouraging student feedback patience encouraging students express discomforts catering timely manner giving personalized attention students time management breaking grading material small groups order evaluate timely structuring tasks based priorities proficiency mathematics science 20 years teaching experience mathematics science purposeful lesson planning making flexible lesson plans based promoting students critical analytic capabilities selfmotivated fast learner learned various mathematics softwares graph master relatively short period education masters education education 1992 government college education city state pakistan bachelor education education 1990 government college education city state pakistan bachelor science biology chemistry 1986 karachi university city state pakistan bsc biology chemistry 1986 karachi university city state pakistan skills basic lesson planning lesson plans mathematics microsoft office express fast learner selfmotivated sound teaching time management,TEACHER
senior advisor national fundraising director professional summary agile hungry project manager nearly five years experience leading crossfunctional teams political campaign world time managed concurrent projects various stages development designed oversaw maintenance project plans leveraged qualitative quantitative data insights inform decision making experience embedding new campaign every months made expert drinking fire hose heart people person problem solver loves operate ambiguous roles run walls deliver skills excel google sheets familiarity multiple crm databases budgets budget business development business strategy crm databases direct mail fundraising legal litigation marketing marketing communications excel money organizational problem solver project management sales spanish spanish language strategy website workflow work history senior advisor national fundraising director 092020 122020 city state created project plan implement new business strategy organizational structure optimize workflow leading team raise 225mm two months largest congressional raise country period led 14person staff composed digital marketing data communications sales teams surpass engagement fundraising kpis managed 425mm budget fundraisingrelated projects including launching mobilecompatible website activisttargeted digital marketing campaign increased engagement across digital channels 43 campaign fundraising special projects advisor 012020 082020 company name – city developed budgets timelines deliverables kpis portfolio 8 congressional campaigns throughout midwest leading campaign increase money raised least 100 collaborated heads event operations fundraising departments flawlessly execute 100 appearances former presidents high profile celebrities campaign chief staff fundraising director 032019 122019 city built oversaw 4mm budget campaign projects ranging external communications fundraising strategies lawn sign placement advised congressman political decisions developments involving reelection efforts fundraising director 112018 022019 company name – city state led team composed digital marketing direct mail polling consultants implement fundraising strategy raised 14mm campaign nyc time period fundraising director 062018 112018 city state deputy fundraising director 122017 052018 city state office house minority leader steny hoyer 082017 122017 litigation legal assistant 072016 082017 company name – city state voted best legal assistant litigation department legislative intern city education bachelor arts us history emory university city state summa cum laude certificate gender sexuality diversity inclusion workplace fourweek course offered university pittsburgh certificate spanish language universidad de salamanca city work history senior advisor national fundraising director 092020 122020 city state created project plan implement new business strategy organizational structure optimize workflow leading team raise 225mm two months largest congressional raise country period led 14person staff composed digital marketing data communications sales teams surpass engagement fundraising kpis managed 425mm budget fundraisingrelated projects including launching mobilecompatible website activisttargeted digital marketing campaign increased engagement across digital channels 43 campaign fundraising special projects advisor 012020 082020 company name – city developed budgets timelines deliverables kpis portfolio 8 congressional campaigns throughout midwest leading campaign increase money raised least 100 collaborated heads event operations fundraising departments flawlessly execute 100 appearances former presidents high profile celebrities campaign chief staff fundraising director 032019 122019 city built oversaw 4mm budget campaign projects ranging external communications fundraising strategies lawn sign placement advised congressman political decisions developments involving reelection efforts fundraising director 112018 022019 company name – city state led team composed digital marketing direct mail polling consultants implement fundraising strategy raised 14mm campaign nyc time period fundraising director 062018 112018 city state deputy fundraising director 122017 052018 city state legislative intern city office house minority leader steny hoyer 082017 122017 litigation legal assistant 072016 082017 company name – city state voted best legal assistant litigation department languages conversational spanish skills excel google sheets ffamiliarity multiple crm databases budgets budget business development business strategy crm databases direct mail fundraising legal litigation marketing marketing communications excel money organizational problem solver project management sales spanish spanish language strategy website workflow,ADVOCATE
accountant summary bookkeeper strong technical proficiency commitment accuracy financial data entry financial record keeping desires accounting position positive working environment encourages supports continuing professional growth highlights related skills 20 years experience payroll processing preparing quarterly federal state employer tax returns numerous cpa firm clients ap ar processing clients bank reconciliations maintaining general ledger journal entries making adjusting entries preparation monthly financial statements balance sheet statement cash flows income statement providing yearend information income tax returns 20 years experience office management including processing payroll associated employment tax deposits completing construction draws lenders processing ar ap maintaining subcontractor files 1099 processing bank account reconciliations maintaining general ledger preparing monthly financial statements knowledge computer programs word excel outlook powerpoint google drive experience many computer accounting programs quickbooks peachtree timberline as400 experience accountant company name city state ap ar bank account reconciliations maintain general ledger nonprofit organization several subsidiary companies monthly invoice preparation construction progress based contracts billable time expenses job costing numerous projects construction maintain vendor subcontractor files prepare end year tax statements maintain numerous quickbooks accounts nonprofit subsidiaries includes entering reconciling verifying information maintain integrity financial information office managerrestaurant manager company name city state process payroll hotel employees prepare quarterly federal idaho state payroll reports ar ap hotel restaurant journal entries bank reconciliations maintain general ledger hotel using quickbooks accounting software prepare monthly income statement balance sheet statement cash flows managed hotels restaurant including hiring scheduling managing restaurant staff responsible liquor inventory food costs daytoday operations office manager company name city state process payroll company several subsidiary companies process ap ar companies maintain separate general ledger firm subsidiaries prepare monthly income statements balance sheets statement cash flows individual company maintain individual partners equity accounts personal accounting matters assistant controller company name city state process monthly ar ap subcontractors job costing construction project prepare construction draws property construction progressed bank reconciliations general ledger journal entries adjusting entries company payroll using specialized timberline software accounting program prepare quarterly federal oregon state payroll reports prepare income statements balance sheet statement cash flows month company health insurance administration maintain separate accounts owners personal matters ventures bookkeeperoffice manager company name city state schedule tax clients meet preparers tax season process individual partnership corporate tax returns submission irs prepare payroll quarterly payroll reports many firm bookkeeping clients process client ap ar maintain client gl prepare monthly financial statements firm bookkeeping clients provide yearend information tax preparation input personal partnership corporate information as400 tax software program process client tax returns submission irs maintain individual partners equity account well personal financial records office managerbookkeeper company name city state manage process payroll ap ar gl monthly financial statements several bookkeeping clients reconcile bank accounts code records general ledger provide monthly accounting statements client using peachtree accounting software process payroll firm employees prepare quarterly federal arizona state tax reports process ar ap maintain gl accounts firm process individual partnership corporate tax returns submission irs state tax entities secretarybookkeeper company name city state hired provide word processing functions firm include typing proofing audit reports client tax returns train client bookkeeping services payroll general ledger ap ar prepare monthly financial statements education aa business managementaccounting 2016 treasure valley community college city state us treasure valley community college caldwell id current gpa 385 currently attendinggraduation expected 2016 aa business managementaccounting clerical skills training fairbanks ak diploma bookkeeping office administration worland high school city state us office specialist diplomaemphasis bookkeeping office administration worland high school worland wy high school diploma certifications cpa skills ap ar automated payroll cpa excel general ledger office management outlook payroll payroll processing powerpoint accounting bookkeeping office manager accounts bookkeeper cash financial statements process payroll reconciliations tax returns balance sheet bank reconciliations clients gl job costing journal quickbooks business management clerical training account reconciliations accountant accounts account as400 audit balance sheets contracts inventory invoice office administration operations peachtree peachtree accounting progress reconciling restaurant manager scheduling secretary state tax timberline timberline software typing word,ACCOUNTANT
afscme union president summary focused operations manager union president successful contract negotiation process improvement remains calm poised even highpressure situations leverages indepth knowledge industry trends shifts offer valuable insights opportunities new growth expansion highlights staff development policyprogram development crossfunctional team management staff training skilled negotiator sound judgment computersavvy complex problem solving calm pressure operations management inventory control excel spreadsheets meticulous attention detail time management professional mature strong problem solver labor relations meeting planning schedule management detailed meeting minutes accomplishments showed leadership becoming vice president afscme district council 90 eboard increased union office organization developing efficient filing system grievance database protocols successfully planned executed trainingsmeetings lunches special events groups 10 100 employees developed implemented first union president manual outlining proper business procedures office policiesmembers experience afscme union president 112004 current company name city state highly involved oversight operations local 2534s union office local union training instructor luti prepare conduct training locals vice president afscme district council 90s board responsibilities limited oversee board steward structure 12 members well indirect supervisor 3 trustees local conduct evaluations training ensure productive results means improvements work team player leadership union training instructor luti enhance implementation getting information ensure notifications documents grievances processed timely manner order meet deadlines assist afscme staff representative directing operations ensure master agreement compliances management directives policies serve afscmes union expert spokesperson trainings conferences meetings acts liaison management commonwealth employees legislators union laborers community serves contact internal external agencies businesses bureaus employees penndot secretaries deputy secretaries directors plan direct control administer implementation steward officer treasurer training new existing officers afscme locals within dauphin county area licensing coordinator 062003 112004 company name city state provided operational support section aviation manager provided technical assistance field aviators plan direct coordinated control aspects public private airportsheliports sure complied state regulations ensuring safety procedures decisions whether initially license inspect renew change status suspend abandon remove licenses responsibilities limited contact airports specialists supervisors make decisions information received licensing scheduling inspections flight request assist compliance regulations check initial applications clarity completeness performs public contact work gathering information resolving complaints engendering support providing information insures adherence administrative standards maintenance control systems excel access airspace create letters mail merging airports heliports system dictating license expires coordinate public hearings required law proposed new airports including venue stenographer support grants assistant 062002 062003 company name city state supported policy planning division accounting administrative duties within grants revolving loan program responsibilities limited process time sensitive grant amendments received airport sponsorsowners prepared letters congressmen state senators representatives state block grant program created maintained cash flow spreadsheets grant program implemented accounts payable invoices grantees funded federal state block program maneuvered computer systems fmisfinancial management information system aimsautomated information management system multimodal project management system clerk 121999 062002 company name city state assist day day operations inspection sticker counter perform implementation stickers enforce compliance regulations responsibilities limited maintain inventory levels supplies properly maintain department effect quality customer service responding customer inquires distribute inspection stickers pennsylvania auto dealerships messenger services entered quantity stickers wanted check account accuracy contacted auto dealers messengers andor stations needed information clerk 071999 121999 company name city state assist day day operations temporary plates counter perform implementation temporary tags enforce compliance regulations responsibilities limited maintain inventory levels supplies properly maintain department effect quality customer service responding customer inquires distribute temporary tags pennsylvania auto dealerships messenger services entered quantity temporary tags requested check account accuracy contacted auto dealers messengers andor stations needed information ensure request temporary tags given customer matches tags system clerk 2 vehicle registration 071994 031998 company name city state assist day day operations operations department transportations riverside office center roc mailroom coordinated different types mailing machines ensure proper distribution responsibilities limited knowledge ups machinery regulations united parcel system knowledge past current rates first class mailings lifting 50 lbs daily weighing letters determine cost usage pitneybowe machine inputs cost onto envelopes maintain inventory levels supplies properly maintain department education graduate labor studies 2005 penn state leadership institute state usa graduate computer science 2001 thompson institute computer city state usa graduate 1974 harrisburg high school city state afscme local union training instructor luti 2013 graduate afscme council 13 leadership institute public speaking arbitration study skills accounting accounts payable administrative aims arbitration cash flow conferences council customer service directing financial management grants instructor inventory leadership law letters machinery meetings access excel mail microsoft office office outlook powerpoint word policies project management public speaking quality safety scheduling secretarial spreadsheets supervisor team player technical assistance transportation,AVIATION
construction coordinator summary dedicated resultsdriven osp specialist twenty years progressive diversified experience outside plant telecommunications engineering construction wireless backhaul engineering low latency optimization related areas proven skills include ability manage multiple projects meet critical deadlines knowledge construction methodologies associated placement aerial underground systems design engineering estimation budgeting project management analysis problem solving various cad programs highlights manage multiple projects ms office proficient reliable dependable detailoriented organized multitasking construction specialist design print fluency nec codes regulations osha codes regulations microsoft office programs autocad microstation arcmap visio osp insight idds icgs cma experience construction coordinator 102014 company name city state •responsible construction activity related extending relocating cable fiber optic plants lines business •direct oversight contractors capital budgets per company contracts capital guidelines •support node split implementation •maintain smb weekly reporting streamlining process coworkers allowing time produce results projects consultant temporary contract 022014 102014 company name city state •latency optimization solutions design engineering osp engineer 052012 022014 company name city state osp field survey route design design engineering aerial underground cable routes autocad planning estimation projects prepare detailed permit construction placement drawings osp engineer 122011 052012 company name city state osp fiber optic wireless backhaul design engineering project estimation budgeting procure row easements interface necessary people procure row easements pole permits etc create update maintain records associate projects wireless backhaul consultant contractor 012012 032012 company name city state •wireless backhaul optimization design engineering osp engineering manager 112008 112011 company name city state telecom network analysis optimization scope full project estimation low latency solutions design engineering implementation dark lit dim fiber design engineering implementation negotiation third party fiber providers national international network planning design wireless backhaul design engineering owner 102002 102010 company name city state project construction management consulting services design engineering permitting row easement aerial underground construction directional boring bridge attachments building entrances quality control splicing testing troubleshooting routine emergency asbuilts 24 hour emergency repair service osp engineer 022005 092008 company name city state •idds icgs posting quality control osp engineer 102004 022005 company name city state fttp field design crew supervision scheduling time sheet approval etc osp specialist 072004 092004 company name city state fttp design engineering permitting drafting fiber optic feeder design engineering permitting drafting osp broadband engineering osp broadband engineer 082003 052004 company name city state system wide audit documentation osp insight testing mapping osp project manager 042002 062003 company name city state project manage 230 mile fiber optic build northeast pennsylvania permit applications acquisition tracking project estimation pole line underground bridge design construction planning coordination crew supervision quality control asbuilts project tracking reporting site row acquisition inspection cable routes material issues reconciliation daily interfacing customers utilities people aspects telecommunications utilities industry including utility companies government agencies right way authorities working knowledge industry standards construction methods practices osp deployment engineer project manager 021996 042002 company name city state design engineer project manage fiber optic copper wireless builds pole line underground bridge design laterals building entrance long haul coordinate oversee padot utility relocation projects supervise construction cable route builds permit applications site row acquisitions project estimation site surveys facility inspection inspection cable routes hot cut design splicing testing troubleshooting emergency repairs outside plant aerial underground daily interfacing customers people aspects telecommunications utilities industry working knowledge industry standards construction methods practices pa nj de one call screening 100 accuracy reliability hours one call screening pennsylvania new jersey delaware 100 accuracy reliability education high school diploma general 1986 exeter high school city state electrical engineering pennsylvania state university city state skills construction management multitasking project tracking record keeping network design drafting ms office optimization permitting quality control reporting scheduling supervision troubleshooting,CONSTRUCTION
social media agent summary college prepared student three years front line customer service experience excellent communication skills strong work ethic looking opportunities corporate america develop career professional training coaching mentoring opportunities available teachable quick learn taking new roles responsibilities flexible schedule detail deadline oriented critical thinking superior writing skills highlights microsoft office suite avaya phone system accurate rapid keyboarder sprout social media management experience 102015 current social media agent company name city state trained work directly metropcs hq build social media posts advertising promotions across social media platforms engage customer service via facebook facebook latino twitter instagram monitor online public relations continuously send hot topics create new content online sponsorship coordinator escalate customer concerns directly metropcs markets nationwide 012014 012015 customer appreciation team agent company name city state retention department metro pcs cell phone company inbound outbound calls answered customer service calls escalatedsupervisor calls floor walker call center environment assist training agents worked upper management ensure appropriate changes made improve customer satisfaction made reasonable procedure exceptions accommodate unusual customer requests 012013 012014 floor associate company name city state executed store initiative related sales service customer experience met exceed assigned customer experience reputation productivity targets resolved escalated customer service issues responsible display maintenance shelf maintenance store housekeeping 012011 012012 front desk customer service company name city state facetoface customer service general office duties inbound outbound calls customer account relations customer enrollments sales accurately efficiently completed sales transactions education 2015 richland college 2014 winfreee academy charter school 2011 berkner high school languages bilingual spoken written form english spanish skills advertising avaya call center cashier content customer satisfaction customer service english general office duties microsoft office suite phone system public relations sales social media platforms spanish supervisor phone written,FITNESS
qa engineering team lead career overview eight years progressive technical experience quality assurance engineering computer software windows environment strong practical theoretical knowledge software quality assurance tools techniques proven ability develop system test strategy methodology fullscale system integration testing quality reliability functionality computability expertise development ieee compliant testing documentation key contributor software development teams supporting release many new products release several major upgrades existing products experience testing large complex clientserver database applications multiplatform product delivery experience pc system experienced windows graphical products networking andor data acquisition software experienced manual automated testing working projects diverse scope able expertise judgment within defined parameters strong knowledge automated manual black box testing including acceptance functional regression stress compatibility integration testing techniques bug reporting error handling responsibilities include review software requirement functional specification documents participation code walktrough assist design development test plan procedures secure position allow exercise skills obtained education prior work experiences qualifications analytical problem solving stress tolerance communication skills leadership skills ability resolve nonroutine complex business issues anticipate problems develop alternate solutions manage execution successfully ability maintain high energy level extended periods time ability communicate clearly efficiently verbally writing ability develop maintain close working relationships end users business analysts documentation specialists testers developers senior management experience building leading closeknit teams demanding environment ambiguous undefined frequently changing requirements work experience company name march 2001 july 2001 qa engineering team lead city state imagicasttm first endtoend service gives todays educated consumers exactly want retail floor rich product information personalization access unlimited inventory internet combined immediate gratification instore purchase primary responsibility quality imagicast product line lead qa team assigned imagicast related quality tasks established appropriate qa methods inspections tests documentation verify software quality prior release shipping product also involved diagnosis product failures performance problems reported field qa tasks applicable product included verifying operation dvd playback system verifying operation peripheral devices eg keyboard printer connected embedded system verifying data collection functions wireless data network verifying presentation html pages internet device performed qa tests complex multi threaded systems interpreting specifications product features designed appropriate test cases applied qa processes reveal functional performance problems affecting web pages real time embedded systems responsibilities included verifying data warehousing data mining applications used business intelligence ebusiness server side applications multichannel business applications personalization features virtual inventory management applications typically found clicks mortar business company name may 2000 february 2001 quality assurance engineering manager city state senticaxchangetm mobile solution quickly enables alerts twoway push pull transactions content delivery wireless devices well landline phones sentica xchangetm approach enables users applications initiate communication sessions complete transactions time interact transact onthego subscribers receive immediate confirmation response telephones cell phones wireless application protocol wap devices pdas palm vii ce devices pocket pc pagers well build single implementation desired application enable text voice image video data communications devices senticaxchangetm system administration management module functionality provides full access customer information touchpoint enterprise customer employees interact customer applications provide breadth functionality needed succeed competitive wireless business primarily responsible performing analysis existing job flows coordination update systems documentation providing proposals change needed assisting test execution performed analysis test document design different projects within senticaxchangetm including adt gui tool application development tool composer api sam system administration management interface utilizing unix oraclesql various network protocols company name november 1998 may 2000 qa lead customer careservice applications city state oracle customer careservice applications full business process management provided functionality support scheduling dispatching spare parts logistics service billing field service well contracts rounding offering customer care functionality provides full access customer information touchpoint enterprise customer care agent employees interact customer applications provide breadth functionality needed succeed competitive support field service depot repair business full business process management provided functionality support scheduling dispatching spare parts logistics service billing mobile field service well contracts rounding offering customer care functionality provides full access customer information touchpoint enterprise customer care agent employees interact customer performed analysis test document designfor oracle customer careservice applications including oracle telephony management otm system otm highvolume crossplatform interface engine utilizing unix 10xc oraclesql various network protocols primarily responsible performing analysis existing job flows coordination update systems documentation providing proposals change needed assisting test execution oracle maintenance repair overhaul mro system resource planning modules srp performed high mediumlevel analysis maintenance repair overhaul mro system resource planning srp modules within oracle applications systems decentralized running various platforms primarily responsible oversight qa testing process deliverables provided detailed recommendation including complete time cost estimations test processes including direction management oversight activities involved defining related requirements infrastructure standards training support methods procedures also heavily involved strategic planning related corporatewide year 2000 certification coordinated enduser systems support staff training administered issues management required escalations jeopardy notifications resolutions provided verbal written status reports seniorlevel management regular basis worked closely civil software engineers create easy use understand informational product nt 40 environment provided change risk implementation management held ultimate responsibility deliverables status reports final product delivery designed developed qa test plan manual automated test scripts quality assurance windowsbased applications functionality responsibilities included coordination application support activities application analysis testing well operating system support maintenance also assisted coordination delivery enduser training company name february 1998 november 1998 mail software quality engineer ii city state quality assurance manager role responsibility included leading qa team black box white box testing distributed architecture system client server components proactively involved code walk trough design review meetings learn product great understanding software developed able execute testing lowlevel communications protocols backend database systems lead developing test plans test cases regression suites make sure test plans executed results communicated developed strategies together development qa team improving qualitytestability components usability final products company name september 1997 february 1998 senior quality assurance analyst city state foster city electronic invoice presentment new enhancement visa epay service provides member financial institutions ability offer billers retail customers electronic invoice delivery capability eip system based windows nt 40 platform developed using visual basic access database back end system performs data transport via following communication channels ms exchange virtual area network van lan compuserve sprintnet responsible developing lowlevel qa test plan qa reference documentation qa findings document pilot project assist development new testing methods procedures improving testing efficiencies recommended methods automating testing using qa partners tool perform acceptance functional gui usability error handling stress regression testing using black box gray box testing techniques validate data integrity security presented levels data transport verify transmission completeness database compare input output using msdos batch file check files format known set templates test data encryption password protection interviewed new applicants qa analyst positions project trained new members team first days assigned responsibilities team members wrote daily status reports included summery activities performed shift project lead presented qa group department meetings qa team lead conference calls every 4 hours included report progress testing cycle made sure needed support provided qa team developing team performed manual automated testing application entered openfound drsbugs tracker bug tracking database verified drsbugs closefixed wrote executed test cases acceptance boundary performance regression volume stress testing developed performed automated test cases using qa partner 40 windows nt environment wrote findings document summary document qa team analyses findings suggestions andor concerns found testing cycle project company name march 1993 september 1997 software quality assurance city state daytimer organizer 20 windows 31311 personal manager advanced features works daytimer brand name paper different formatpersonal manager advanced features works daytimer brand name paper different format test clientserver application database application developed nonprofit organization clients donators employees events etc database developed ms access ms visual basic runs windows 95 test functionality application creating modifying deleting records provide regression acceptance unit integration testing create execute cases regression testing designating areas testing develop automated test suites utilizing qa partner 35 emphasized testing features printing envelopes labels user preferences startup screen entered bugs lotus notes bug tracking database verified bugs education training national education center management city state us 08930294 management minor national education center san francisco california kensington training program city state us 08930294 testing computer software kensington training program san mateo california technion university bs electrical engineering city il 01900593 bs electrical engineering technion university haifa israel certifications national education center professional affiliations electronic invoice presentment new enhancement visa epay service provides member financial institutions ability offer billers retail customers electronic invoice delivery capability eip system based windows nt 40 platform developed using visual basic access database back end system performs data transport via following communication channels ms exchange virtual area network van lan compuserve sprintnet responsible developing lowlevel qa test plan qa reference documentation qa findings document pilot project assist development new testing methods procedures improving testing efficiencies recommended methods automating testing using qa partners tool perform acceptance functional gui usability error handling stress regression testing using black box gray box testing techniques validate data integrity security presented levels data transport verify transmission completeness database compare input output using msdos batch file check files format known set templates test data encryption password protection interviewed new applicants qa analyst positions project trained new members team first days assigned responsibilities team members wrote daily status reports included summery activities performed shift project lead presented qa group department meetings qa team lead conference calls every 4 hours included report progress testing cycle made sure needed support provided qa team developing team performed manual automated testing application entered openfound drsbugs tracker bug tracking database verified drsbugs closefixed wrote executed test cases acceptance boundary performance regression volume stress testing developed performed automated test cases using qa partner 40 windows nt environment wrote findings document summary document qa team analyses findings suggestions andor concerns found testing cycle project skills quality assurance testing access qa cases database regression testing visual basic clientserver clients integration integration testing integrator lotus notes microsoft windows ms access ms visual basic printing software quality assurance windows 95 electrical engineering documentation network protocols oracle proposals sql unix qa test test plan test cases application analysis application support automated test scripts basis billing business process management c contracts dispatching issues management logistics maintenance maintenance repair planning modules process management qa testing scheduling staff training strategic planning systems support telephony test scripts training graphical user interface gui wireless black box usability adt api application development pocket pc system administration systems administration telephones voice wap retail retail marketing team lead architecture database systems design review engineer quality engineer software quality engineer test plans white box white box testing black box testing data acquisition databases db2 dbase dbase iv excellent verbal written communication skills ftp ieee internet explorer ipx java javascript linux ms office netbeui netscape networking new products novell operations problem solving rdbms san software development software testing solutions storage area network structured software system integration tcp tcpip virtual machine visual test vm assurance analyst automated testing back end data integrity dos encryption exchange file invoice lan ms exchange msdos progress security business intelligence collection data collection data mining data warehousing ebusiness embedded systems html inspections inventory qa engineering real time real time embedded real time embedded systems shipping wireless data,ENGINEERING
selfsustaining engineering technician summary versatile self sustaining engineering fabrication technician adept managing projects resolving issues well hardware troubleshooting highly effective working independently part team recently worked diffusion furnace making 300mm wafers previously worked wet etch plasma asher making 200mm transitioning 300mm wafers impressive blend technical expertise people skills committed providing quality consistent technical support experience 102000 current selfsustaining engineering technician company name city state diffusion fabrication technician currently making 300mm wafers lead operation trainer run operational tests systems equipment reinforce proper processes remedy malfunctions rotating area coordinator includes distributing work schedules technicians plasma asher well wet etch fabrication technician making 200mm 300mm wafers lead level 3 maintenance technician level 2 process technician helped create level 3 maintenance training classes ensure proper training accomplished former member fab emergency response team 081999 091999 production technician company name city state built tested ultrasonic bio microscope eye care products start finish inspecting testing circuit boards building product involved improving implementing test procedures circuit boards insure run properly 081998 081999 electronic technician company name city state troubleshooting repair 100 modems per night average helped run areas fabrication line needed education 2000 bachelor science electronic engineering electronics engineering field itt techinical institute city state gpa gpa 8 electronic engineering electronics engineering field skills excellent communication inspecting team lead modems processes scheduling technician trainer troubleshooting,ENGINEERING
sales executive summary twenty years experience aspects salesmarketing management focused goal profitoriented proven track record sustainable growth existing market development business new markets effective organizational communication technical leadership personnel trainingdevelopment public relations skills established reputation professionalism taking initiative productivity dependability attention detail teamwork enthusiasm motivated resultsdriven consistent high sales achiever proficient use microsoft windowsoffice xp word excel powerpoint internet professional experience sales january 2011 current company name city state responsible developing relationships purchasing agents engineers architects negotiate secure sales developing existing accounts acquiring new account business prospect new customers call existing client accounts provide informative presentations products show catalogs make recommendations quote negotiate pricespayment terms submit proposals secure purchase order agreements initiate additional sales telemarketing branch manager january 2009 january 2011 company name city state develop leads maintain viable network business contacts prospective clients consistently meet assigned sales quotas review analyze policy procedures view toward enhancing sales productivity efficiency quality performance developed implemented strategies improve branch operations staff competency productivity establish relationships educate service maintain manage approximately 100 accounts trained motivated assigned supervised performance support staff consistently ranked 1 sales gross dollar profitability company ranked top 2 corporate sales performance sales representative january 1997 january 2009 company name city state market promote develop outside counter sales highend plumbing electrical lighting fixtures architects commercial contractorsresidential builders charleston trident area setup new client accounts billing purposes write submit orders manufacturers coordinate delivery schedules provide followup customer service resolve customer billing issues assist walkin customers inquiriesselections including researching special order requests setting new accounts registering customers sales purchases payment transactions participate team effort merchandising visual displays maintaining 8000 sqft showroom point sale spaces kitchen bath electricalplumbing products including major appliances establish relationships educate service maintain manage approximately 5060 accounts receive ongoing training phases business operations including product lines marketing sales techniques showroom merchandising customer service distribution support efforts contributed developing sales revenue excess 204 million 2006 fy 294 consistently ranked 12 sales gross dollar profitability branch ranked top5 corporate sales performance 600 sales reps nationwide education bachelor science business administration 1995 citadel military college south carolina city state us bachelor science business administration 1995 citadel military college south carolina charleston south carolina presentations prospect new customers call existing client accounts provide informative presentations products show catalogs make recommendations quote negotiate pricespayment terms submit proposals secure purchase order agreements initiate additional sales telemarketing skills sales sales representative sales corporate sales operations sales accounts accounts sales billing business operations customer service developing sales kitchen lighting marketing merchandising million new accounts sale plumbing point sale receptionist retail sales sales sales purchases sales reps sales revenue sales techniques training outside sales clients leads sales quotas buyingprocurement existing accounts new account proposals purchasing sales telemarketing excel marketing management microsoft windows sales office xp powerpoint public relations salesmarketing word,SALES
assistant managing director professional profile natalia garcia versatile solutionsdriven professional outstanding strategic planning business management professional motivated multifaceted candidate eager contribute strong sales management general business administration crm hr operations planning coordination monitoring skills proficient identifying costeffective strategies promote significant savings effectively define develop implement action plans policies maximize productivity efficiency experience assistant managing director december 2013 april 2014 company name city offered dedicated support managing director executives required conducting research issuing corporate presentations arranging meetings appointments travel accommodations improving overall quality efficiency filtered managing director phone calls managed agenda prepared correspondence required communicated regularly vendors contractors scheduling meetings addressing concerns prepared general requisition purchase order stationary organized filing system timely manner prepared reports conducted reconciliations resolved discrepancies excelled balancing staff director´s needs key accomplishments overhauled solved accumulated discrepancy series vendor invoices succeeded reconciliation carrying background research presenting successful findings producing documents briefing papers reports weekly monthly presentations notably organized arranged meetings corporate events ensuring manager well prepared arranging locations venues set media technology catering business manager april 2008 december 2011 company name city organized planned supervised essential central services reception security maintenance mail well day day running office responsible making sure contracts insurance requirements safety standards correctly complied charge 10 members staff developed updated customer database phone calls product launches events manage cash loss prevention procedures established security policies business plan kept senior management informed changes areas responsibility analysed sales figures forecasted future sales volumes involved recruitment assessment interviewing new staff managed motivated staff increase sales ensure business efficiency produced reports performance measured set indicators reviewing current organizational effectiveness made recommendations improvements key accomplishments operations planning organization coordination monitoring projects working along technical team ensure ontime budgetcompliant completion maintaining high quality standards managing time establish priorities delegating effectively able prepare budgets cost estimates liaising local authorities regulatory bodies business related issues expansion follow improvement relationships excellent communication skills ability present across media ability function fastpaced environment viajes marsans sa travel agency travel consultant october 2004 april 2008 city acted key person office director possessed touristic market knowledge different booking management systems global amadeus sire spanish railway company booking system tour operator booking websites managed intranet accounting system accountable commercial purposes general administration tasks accountancy duties planning organization sale type travels packages plane tickets spectacles tickets private events key accomplishments department manager remarkably developed creation coordination new department order provide european tour operators touristic services required spain education masters digital marketing 20 communications enyd business school universidad europea miguel de cervantes october 2013 mba eae school business administration may 2012 bachelors arts tourism business management june 2002 national university distance education state spain tourism business management masters business administration languages bilingual english spanish conversational french italian skills accountancy accounting system agency budgets budget business plan excellent communication contracts contract negotiation client relations database english senior management fast filing conversational french insurance italian legal logistics management loss prevention director managing market marketing meetings mail office organizational policies presenting presentations producing quality reception recruitment research safety sales scheduling spanish phone type websites,AVIATION
public relations intern summary public relations digital media intern 5 years experience working leading agencies weber shadwick golin harris latina pr strong experience working across multiple crossoffice teams based different continents versatile professional successful track record tech b2b social impact consumer product strong experience working hootsuite sprout trackmaven skills salesforce adobe package indesign illustrator photoshop ms office word excel powerpoint keynote cloud based calendars diverse multicultural background dual citizenship american brazilian educated san francisco bay area switzerland salesforce adobe package indesign illustrator photoshop ms office word excel powerpoint keynote experience public relations intern 082017 092017 company name city state media relations un global compact house management unga week 091822 unga week september 1822 managed media coverage relations media outlets bloomberg robin blumenthal economist matthew hoffman reuters laura colby worked house un global compact assistance public relations agency golin harris managed email press releases agenda unga week head communications un global compact toby usnik creative process tags pictures hashtags topics twitter unga week trending topic three consecutive days new york city inside un building day speakers al gore prime minister shinzo abe worked coordination un security clearance reporters photographers videographers managed camera positioning media green room managed media overview details unga media interview schedule overview event 072017 current company name city state digital marketing manage social media platforms including twitter instagram facebook using social media optimization software hootsuite sprout trackmaven using html code peer space software website upkeep including limited client purchases room event booking customer relations scheduling planned intimate unique airbnb experiences mini concerts twice month event space logistics extremely detailed oriented member booking calendar cowering part business detail experience using google calendar evernote events art gallery part cowork space marketing intern 102017 042017 company name city state digital marketing researched cross border ecommerce solutions asia americas tolocal could act facilitator back end erp enterprise resource product three continents used sales force connect data customer relations management website produce memos potential ecommerce business solutions clients asia americas used hootsuite sprout stemdefining strategies maximize clickthrough rate ctr increase reach add followers promote engagement tolocals social media platforms including facebook instagram twitter weber shandwick digital media intern 062017 122017 company name city state part social media team napster south america honda south america responsible generating content social media platforms generated data track trends related hondas brand social media using metrics including limited retweets likes comments kept daily mailing lists order interactions relation retweets likes responses key industry digital influencers latam increased hondas social media platforms increased client exposure followers managed consumer research napster weekly mailing list upkeep education training 2019 university san francisco media 34 bachelors fine arts 2019 communication university san francisco city state high school diploma 2013 american school recife city brazil 2012 img academy city state 2009 american school leysin city switzerland languages native speaker english portuguese fluent spanish conversational french fluent portuguese english spanish conversational french skills adobe photoshop ad art agency basic bloomberg business processes business solutions concept consulting content cooking client clients customer relations ecommerce email english erp conversational french html illustrator indesign logistics mailing managing marketing market media relations excel ms office powerpoint word enterprise newsletters optimization camera portuguese positioning press releases pr prime minister coding promotion public relations speaker recording research reuters sales san scheduling security clearance social media platforms fluent spanish spanish strategic teamwork unique video website web content,DIGITAL-MEDIA
consultant summary resourceful marketing manager accomplished aspects program project management contentcollateral development webonline marketing including web development design social media sem selfstarter skilled analyzing market trends customerstakeholder needs develop manage highlyeffective programs campaigns team player strong ability communicate effectively technology business audiences highlights web marketing product marketing event marketing marketing corporate communications web content design creativecollateral design development management japanese localization accomplishments organized coproduced japans first largescale multimedia event digital bein tokyo 95 collaborating verbum inc idg japan delivered short keynote event japan translated “ legal care software ” daniel remer “ jaws maui ” charles lyon successfully published japan wrote published articles publications us japan increased company revenue 3 million oem marketing programs account management go 3com experience consultant 062001 current company name city state consulted firms including customers matter panasonic usa vs technologies uniforce sales engineering services included programproject management market research event manage website design development contentcollateral development management event management public relations japanese localization management successfully launched new company website raised companys visibility market uniforce sales engineering developing architecture ui content managing backend development agency business development director 032012 042013 company name city state successfully opened companys first operation us identified developed evaluated business development marketing strategies based company objectives market trends successfully raised company visibility increased sales 70 marketing programs developing new english website including architecture content ui php pages us business development manager 102006 072008 company name city state developed implemented business development marketing strategies machine vision products successfully established visibility market events ads updating company website director north asia marketing 101999 062001 company name city state developed budgeted implemented marketing plans china japan korea managed japanese localization company website successfully supported country managers channel partners exceeding revenue goals marketing programs consultant 011993 101999 company name city state consulted firms including sybase sap claris apple fractal design corel national semiconductor j dun bradstreet j pacbell intelligard emc services included programproject development management account management event management public relations corporate communications collateral design development production japanese localization successfully assisted pacbell rolling new dsl marketing campaign setting telemarketing infrastructure successfully launched corporate identityat press events national semiconductor japan successfully managed product launch event dun bradstreet japan identified successfully recruited channel partners fractal design successfully launched new products japan variety events programs including localization sybase japan oem program manager 011991 011992 company name city state developed managed marketing strategies programs oem prospect successfully sold oem licenses 3 prospects increased company revenue 3 million assisted japanese localization presentation manual japan marketing manager product manager 051988 081991 company name city state successfully launched 3 open macintosh developing implementing mrd integrated marketing plans product manager collaborating japan country manager japan business development developed managed marketing programs channel partners oems successfully assisted country manager selling 3 million oem license successfully assisted ceo identifying recruiting first ceo 3com japan education bachelor business english literature aoyama gakuin university city japan business english literature marketing principles technical marketing market research html uc berkeley extension ca public relations event management san jose su extension ca web design adobe cs css javascript business law accounting foothill de anza jc ca skills contentcollateralweb design adobe creative suite html css javascript php client ms office japanese linguistics localization sdl tool,CONSULTANT
intern summary motivated responsible personal trainer extensive training fitness nutrition health education highlights cpr first aid certified lifeguard training fitness equipment operation body mass index bmi knowledge fitness assessments customeroriented understanding body fat tables bmi excellent sales skills understanding human anatomy aed certification fitness equipment expertise experience intern 032013 102013 company name develop coordinate fitness wellness programs services supervise fitness wellness workers fitness instructors recreation workers nutritionists health educators conduct facilitate training sessions seminars wellness fitness staff develop fitness wellness classes yoga aerobics weightlifting aquatics ensuring diversity class offerings maintain wellness fitnessrelated schedules records reports manage oversee fitness recreation facilities ensuring safe clean facilities equipment operate instruct others proper operation fitness equipment weight machines exercise bicycles benches hand weights fitness assessment devices organize oversee health screenings flu mammography blood pressure cholesterol screenings teach fitness classes improve strength flexibility cardiovascular conditioning general fitness participants maintain arrange maintenance fitness equipment facilities track attendance participation performance data related wellness events observe participants inform corrective measures necessary skill improvement instruct participants maintaining exertion levels maximize benefits exercise routines offer alternatives classes accommodate different levels fitness plan routines choose appropriate music choose different movements set muscles depending participants capabilities limitations teach proper breathing techniques used physical exertion evaluate individuals abilities needs physical conditions develop suitable training programs meet special requirements monitor participants progress adapt programs needed explain enforce safety rules regulations governing sports recreational activities use exercise equipment advise clients proper clothing shoes maintain fitness equipment teach demonstrate use gymnastic training equipment trampolines weights plan physical education programs promote development participants physical attributes social skills fitness specialist 112012 102013 company name manage oversee fitness recreation facilities ensuring safe clean facilities equipment operate instruct others proper operation fitness equipment weight machines exercise bicycles benches hand weights fitness assessment devices maintain arrange maintenance fitness equipment facilities sports recreational assistant 112012 102013 greet new arrivals activities introducing participants explaining facility rules encouraging participation officiate sporting events games competitions maintain standards play ensure game rules observed judge performances sporting competitions order award points impose scoring penalties determine results inspect sporting equipment andor examine participants order ensure compliance event safety regulations keep track event times including race times elapsed time game segments starting stopping play necessary signal participants officials make aware infractions otherwise regulate play competition verify scoring calculations competition winners announced resolve claims rule infractions complaints participants assess necessary penalties according regulations start races competitions teach explain rules regulations governing specific sport verify credentials participants sporting events make qualifying determinations starting order handicap number confer sporting officials coaches players facility managers order provide information coordinate activities discuss problems report regulating organizations regarding sporting activities complaints made actions taken needed fines disciplinary actions compile scores athletic records direct participants assigned areas starting blocks penalty areas research study players teams order anticipate issues might arise future engagements 022013 072013 company name confer customers telephone person provide information products services take enter orders cancel accounts obtain details complaints keep records customer interactions transactions recording details inquiries complaints comments well actions taken check ensure appropriate changes made resolve customers problems determine charges services requested collect deposits payments arrange billing refer unresolved customer grievances designated departments investigation recommend improvements products packaging shipping service billing methods procedures prevent future problems greet customers ascertain customer wants needs describe merchandise explain use operation care merchandise customers recommend select help locate obtain merchandise based customer needs desires compute sales prices total purchases receive process cash credit payment answer questions regarding store merchandise prepare sales slips sales contracts maintain records related sales prepare merchandise purchase rental watch recognize security risks thefts know prevent handle situations inventory stock requisition new stock ticket arrange display merchandise promote sales exchange merchandise customers accept returns clean shelves counters tables help customers try fit merchandise estimate quantity cost merchandise required paint floor covering advise patients treatments foot care techniques necessary prevention future problems prepare inserts heel pads lifts casts customers feet measure customers fitand discuss type footwear made recommending details leather quality education high school diploma jun 2008 jay robinson high school concord north carolina united states weight training physical education competed high school basketball varsity competed track field dec 2015 belmont abbey college belmont north carolina united states gpa gpa 35 gpa 35 world instructor training school charlotte nc united states jun 2013aug 2013 passed practical written exam certified personal training certification certifications programming muscular fitness machines programming muscular fitness free weights alternative training techniques flexibility training cpr certified aed certified first aid certified skills benefits billing contracts cpr certified credit clients first aid inventory exchange packaging paint programming progress quality record keeping recording research safety sales seminars shipping tables telephone training programs type written composition,FITNESS
vice president information technology executive profile performancedriven executive experienced building technology organizations make strategic partner company creates competitive advantages capability scale leveraging bestinclass infrastructures highly experienced building improving turning around organizations skill highlights strategy management project management business intelligence cloud computing sox hipaa glba team building enterprise platforms business continuity disaster recovery budgetingcost control infrastructure professional experience vice president information technology november 2012 current company name city state represent information technology member senior leadership team oversight tactical strategic aspects corporate systems manage lead sixperson team oversees infrastructure business intelligence operations one largest united ways nation 38m revenue responsible 1m annual budget including staffing operations purchasing vendor management emphasis cost savings valuebased solutions engineered strategic evolution salesforce crm implementation email marketing event registration credit card purchasing volunteer management systems designed executed portion corporate headquarters move new 64000 sq ft building zero downtime oversaw creation dedicated business intelligence group structured development environment strategic support crm data warehouse financial reporting systems technology engineering support 211 call center processes 100000 150000 calls per year 50 colorados statewide 211 calls recovered tens thousands dollars per year consolidating renegotiating contracts implementing infrastructure lifecycle management standardizing pc server os images utilizing refurbished equipment implementing virtualization technologies implemented companys first comprehensive monitoring metrics application network server availabilityperformance responsible mission critical support computer network telecom infrastructure including 175 windows 78 workstations 35 windows 20082012 servers team maintains 999 uptime mission critical hardware software platforms director infrastructure march 2008 november 2012 company name city state directly responsible mission critical support computer network telecom infrastructure including 800 windows xpwindows 7 workstations 160 windows 20032008 servers 28 treatment centers five operations offices two colocation facilities strategic technical lead built manage backup eight person team including network engineer system administrator help desk manager support specialists responsible new hire terminate activities staff scheduling mentoring reviews consistent record delivering major projects time budget including integrations newly acquired treatment centers new treatment center builds treatment center moves colocation deployment colocation relocation maintain 999 uptime network infrastructure using mpls wan vpn internet redundancy maintain 999 uptime server infrastructure using high availability software citrix doubletake hardware raid ups hot spares support company treatment planning systems record verify systems email infrastructure servers designed deployed tested companys first business continuitydisaster recovery infrastructure core billing financial infrastructure systems implemented companys first comprehensive monitoring network server power temperature health using apc hp solarwinds monitoring tools responsible 2m opex 2m capex budgets including staffing hardware software purchasing telecom bcdr travel responsible compliance hipaa pci regulations designed infrastructure complaint sox regulations future recovered 100000yr consolidating billing vendors renegotiating contracts implementing infrastructure lifecycle management standardizing pc server os images modeling vmwarebased virtualization coordinate manage communications business operations corporate developed first standardized project templates treatment center integrations new treatment center builds team responsible closing 800 support tickets per month manager operations windows october 2006 march 2008 company name city state managed eleven person team help desk technicians system administrators system engineers system architects responsible new hire terminate activities staff scheduling mentoring reviews directly responsible mission critical support windowsbased computer infrastructure including 625 windows xp2000 workstations 80 windows 20032000 servers maintained 999 uptime entire windows server infrastructure including satellite control systems imagery production systems email communications servers file document management servers consistent record major itdependent projects delivered time budget including mission critical satellite control systems imagery production systems office moves responsible windows budget planning including staffing hardware software purchasing infrastructure travel ensured stable environment standardizing processes procedures maintaining detailed documentation systems coordinated communications business operations corporate windows projects member management team responsible strategic direction corporate initiatives team responsible closing 500 support tickets per month manager networking systems support september 1999 october 2006 company name city state managed eight person team help desk engineers network administrators network engineers telecommunications administrators directly responsible mission critical support wan lan 300 windows 2000xp workstations 85 windows 20002003 servers maintained 999 uptime entire network communications systems including realtime trading systems wire systems numerous financial systems responsible 15m annual budget including staffing purchasing infrastructure drbc telecommunications colocation primary decisionmaker corporate hardware software standards direct backup upgrade maintenance policiesprocedures coordinate associated vendor management consistent record major itdependent projects delivered time budget including office moves subsidiary acquisition divestiture network redesign software deployment decreased annual budget least 50k year 20032006 versed compliance sarbanesoxley grammleachbliley act handson experience aspects disaster recoverybusiness continuity planning including design documentation testing system administrator march 1996 september 1999 company name city state solely responsible mission critical support 400 windows 9598 workstations 30 windows nt 40 servers multimillion dollar mortgage broker offices 3 states engineer frame relaybased wan tcpipbased ethernet lans motorola adtran csudsus xyplex ascend routers experience also included ras seagate backup exec disaster recovery administrator corporate internet email server microsoft exchange corporate internet intranet sites microsoft iis thin client host server citrix taught corporate training classes microsoft office microsoft windows internet usage new employees developed software training manuals enduser support materials designed ground scaleable windows nt domain corporate websites intranet site developed implemented turnkey rollout plan onsite hardware software installations new franchise offices inside sales representative june 1994 march 1996 company name city state education mba dec 2007 university massachusetts city state bs real estate may 1994 arizona state university city state certifications training denver peak academy lean process improvement black belt harvard managementor leadership management 12 courses microsoft certified systems engineer mcse microsoft certified systems administrator mcsa cisco certified network associate ccna citrix certified administrator cca technical skills software active directory microsoft exchange hp insight manager emc avamar symantec ghost languard network security scanner voltage email encryption websense quest archive manager ms project symantec backup exec microsoft iis sharepoint ca arcserve barracuda spam firewall blackberry enterprise server sophos antivirus trend micro antivirus bradford networks network sentry vmware hyperv barracuda backup barracuda web filter cisco call manager cisco uccx exact target cvent hardware networking cisco firewalls cisco routers cisco switches checkpoint firewalls hp procurve switches meraki wifi cisco wifi hp proliant dell poweredge,INFORMATION-TECHNOLOGY
director finance skills leadershipcommunication skills business operations organization budgeting expertise administrative skills account management project management product development client account management selfmotivated customeroriented work history company name company name experience director finance jan 2017 current company name city state responsible direction finance division hsc shared services currently supervise team three supervisors six accountants unit business manager intermediate oct 2011 feb 2017 company name city state responsible managing business operations department coordinating flow information within office facility cores throughout membership acted office manager coordinating work secretarial clerical support staff liaison university departments including personnel affirmative action payroll purchasing physical plant maintained expenditures prepared financial records operating budgets approved payments interviewed hired trained directed clerical support staff worked directly development grant contract proposals unit business manager apr 2010 sep 2010 company name city state processed payroll records maintained employee leave records entered purchase requisitions equipment supplies reallocated procurement card expenditures arranged travel itineraries center director well guest speakers internal external advisory board members small grant awardees prepared reimbursements honorarium payments agendas minutes various center meetings provided tier one computer technology support maintained software hardware records composed routine correspondence formatted manuscripts publications accordance editors preferred style program assistant senior oct 2007 apr 2010 company name city state assisted center director arranging meetings booking travel submitting travel reimbursements coordinating calendar answering telephone calls composing routine correspondence formatting manuscripts publications accordance editors preferred style provided support center processing hourly payroll records maintaining employee leave records entering purchase requisitions equipment supplies reallocating procurement card expenditures openingsorting mail copying materials answeringrouting telephone calls arranging travel itineraries guest speakers preparing reimbursements honorarium payments preparing agendas minutes various center meetings providing tier one computer technology support maintaining software hardware records duties required staff andor center members service delivery coordinator jan 2006 jan 2007 company name city state originally hired centralized order entry coe department entering new orders changes existing business customers internetand telephone services also responsible training new employees department company reorganized coe department dissolved transferred billing department billing department worked directly customers answer questions andor resolve complaints teacherteachers aid jan 2004 jan 2007 company name city state telephone 814 2744877 taught microsoft office products excel word access outlook windows wilton cake decorating adult education classes secretaryowner jan 2000 jan 2008 company name city state responsible receiving tracking accounts receivable accounts payable financial reports taxes using quick books computer software also responsible contracting necessary services repairs customer relations managerial paperwork aspects business owneroperator jan 1997 jan 2004 company name city state responsible aspects daily operations business set computer system maintained records quick books software also responsible ordering maintaining merchandising inventory deposits customer relations employee scheduling payroll financial aspects including financial reports taxes secretarystate network liaison jan 1996 jan 1997 company name city state responsible secretarial duties including docketing court cases filing receiving telephone calls client correspondence client relations appointed liaison setting county wide computers new state wide computer system secretary jan 1991 jan 1996 company name city state responsible ordering maintaining inventory supply levels tracking employee benefit time scheduling business appointments receiving telephone calls issuing personnel reports general secretarial duties executive secretary jan 1990 jan 1991 company name city state responsible billing tracking accounts receivable scheduling business appointments setting maintaining office computers office correspondence designing implementing promotional materials microfilming maintaining organization office documents payroll accounts payable functions education training basic business courses accounting ii french ii college prep english june 1988 liberty high school city state computer technology accounting september 1990 west virginia business college organizational leadership learning leadership organizational development may 2017 university louisville organizational leadership learning leadership organizational development cum laude masters degree higher education administration 2018 university louisville higher education administration skills accounting accounting accounts payable accounts receivable basic billing budgets business operations clerical hardware copying client client relations customer relations designing direction english filing finance financial financial reports french inventory director sorting mail managerial managing materials meetings merchandising access excel office microsoft office products outlook windows word office manager order entry payroll personnel procurement promotional materials proposals publications purchase requisitions purchasing quick books receiving repairs routing scheduling secretarial taxes telephone arranging travel,FINANCE
designer summary designer 15 years product design manufacturing exhibit design visual merchandising comprehensive management logistics experience thrives dynamically changing environments highlights design processing expertise proficient autocad adobe photoshop concept development product specifications color material application strong leader proficient furniture systems vendor sourcing knowledgeable quality control standards procurement specialist dedication product quality compliance gmps accomplishments planned directed coordinated assigned manpower efficiently meet production requirements experience 032014 112015 designer company name city state design built custom furniture clients initial conceptual idea create cad drawings approval create estimate pricing provide finish samples fabrics cuttings approval creates reviews modifies specification documentation including approval drawings supplier drawings specifications responsible correct building finishing product designed completed key projects time budget high level accuracy reviewed production orders schedules delivery dates inventory levels determine product availability established adjusted work procedures meet production schedules supervised production schedules production quality time delivery 022006 032014 senior production manager company name city state management production team responsible price quotations custom quotes formations product line also responsible accurate generation order acknowledgment related approval drawings necessary review launch standard product line worked closely rd department assisting necessary development new products created reviewed modified specification documentation including approval drawings supplier drawings specifications mas 200 system e2 shoptec system reviewed maintained pricing formations product line meeting directly owners evaluate valueengineering concepts options developed evaluated maintained quality vendors products prepared analysis new designs overall feasibility possible incorporation standard line products responsible oversee supervise team production products verifying proper assembly techniques finishes upholstery development necessary implementation communicated instructed sales assure smooth flow information throughout production process maintained average turnaround custom quotes estimates assisted daily questions issues related custom work andor engineering orders respective department supervisors necessary authorized fulfillment requests repairs orders returnscancellation discounts interacted managers solvediscuss issues concerns updates projects deadlines demands 062004 112005 project manager company name city state space furniture planning design capabilities along strong organizational communication skills creation ffe color materials coordination drawings information disciplines providing design support completion execution design projects space planning details specifications material palettes served single point contact project scheduling changes monitored team progress enforced deadlines drafted action plans led meetings department executives review project status proposed changes defined project deliverables monitored status tasks responsible small maintenance projects viceroy hotel santa monica education associate arts interior furniture design santa monica college city state certified interior designer bachelor laws llb contract universidade candido mendes city state brazil languages fluent portuguese english intermediate spanish skills autocad drafting 3d rendering material board communication skills conceptual design material organizational,DESIGNER
sales associte professional summary dedicated motivated maintain customer satisfaction contribute company success skilled committed addressing customer concerns speed accuracy professionalism customer service representative maintains high level professionalism patience efficiency minimize customer dissatisfaction increase customer loyalty core qualifications sap active listening skills certified forklift operator quick learner strategic thinker experience 102016 current sales associte company name city state received processed cash credit payments instore purchases placed special merchandise orders customers shared product knowledge customers making personal recommendations worked team member provide highest level service customers maintained friendly professional customer interactions helped customers apply store credit card met incoming customers provided immediate assistance completed purchases cash credit debit payment methods answered incoming telephone calls professional knowledgeable responses ​ 032015 102016 warehouse company name city state ambassador help train new hires stow items amazon standards stower put items shelves need put sold customers sent fulfillment center picker pick items shelves shipped customers receive take items boxes delivered place totes stowed shelves iol inventory odd locations hunt items stowed wrong brought wrong needs put stowers destroy trained log destroy items expired broken returned customer also donations given local organizations need 102014 032015 warehouse company name city state worked temporary agency inside amazon llc stower put items shelves need put sold customers sent fulfillment centers also coach temporary agency 3 month coached new hires peak season thanksgiving christmas holidays also give back feedback quality productivity also watch stowers work see could better trained barriers problems running working report back supervisor 082014 092014 customer service company name city state call center bank america provided accurate appropriate information response customer inquiries addressed customer service inquiries timely accurate fashion deposit section answer calls customer calls concerning banks accounts making transfers balance inquires travel flags inquires customer 092013 082014 courier company name city state pick deliver parts state wide trucks heavy machinery 082012 082013 barn assistant company name city state worked foals two years old keeping social teaching manners lead stand brushed clipped helped adjust standing farrier vet care many things show horses must learn accept begin show careers prepared horses grooming braiding horse shows also transported horses vet barns show grounds 042011 072012 cashier company name city state took phone orders shipped products customers assessed customer needs responded questions cleaned straightened work area operated cash register proficiency provided professional courteous service times greeted customers promptly responded questions counted balanced cashier drawers 042008 062008 cycle counter company name city state used sap preformed cycle counting inventory control fixed discrepancies found daily counts sap system 032008 042011 assistant trainer company name city state helped train care aqha horses show sale showed horses clients florida georgia north south carolina aqha shows transported horses vet show grounds barns lived premises responsible checking horses day night 102000 122007 procurement associate company name city state equipment operator working compaction presses conveyor furnaces set new process supervision plant manager shipping receiving shipping clerk pulling inventory packing shipping product customers per sales orders receiving clerk received shipments divisions check packing lists entered sap placed inventory logistic procurement used sap software issue purchase orders manufacturing supplies issued manufacturing work orders coordinating sales department placed orders product bought different divisions within corporation inventoried used manufacturing 041998 102000 kennel worker company name city state conducted physical exams routine health care procedures managed shelter animals arranging adoption euthanasia confiscated animals adhered high standards safety cleanliness professionalism assisted veterinarians examining animals restrained animals veterinary procedures worked two years kennel worker odd jobs evaluated animals brought control officers public education 1998 high school diploma lugoff elgin high school city state skills agency balance call center cash register cashier coach clients customer service cycle counting equipment operator fashion forklift operator inventory inventory control listening machinery strong organizational skills peak pick procurement quality quick learner receiving safety sales sap shipping strategic supervisor supervision teaching phone,SALES
hr manager skill highlights hr skills hr department startup three new organization startups employment law fmlaadaeeowc mediation advocacy hr policies procedures staff recruitment retention salary negotiations employee relations benefits administration unemployment administration workers compensation administration orientation onboarding hris technologies training development performance management organizational development hr programproject management hris applications lawson paychex kronos adp ms office word excel powerpoint publisher access visio outlook professional experience hr manager jan 2015 current company name city state manage human resource function ecycles corporate office well fulfillment data center consisting benefits compensation administration payroll employee relations policy compliance recruitment key results foster associateoriented culture emphasizes continuous improvement team work high performance quality ensure organizational conformation applicable hr related regulations statutes well organizational procedures policies implement hr programs policies needed organization identify evaluate resolve human relations employee morale work performance organizational productivity concerns develop staffing strategies implement programs plans identify cultivate effective appropriate sources employees job levels create assist creation associate training organizational development programs develop manage annual associate review process insure regional staff included corporate activities feel like part team responsible human resource management systems provide staff management essential reporting information order help managing associate resources recruit retain top quality associates department includes recruiting nationally cases executive level create assist creation compensation plans employee benefit administration consisting health dental vision vstd vltd 401k successful reducing health benefit expected increase 46 5 first month organization sr hr manager jan 2013 jan 2015 company name city state leader within hr operations team instrumental partnering local leadership corporate hr develop implement hr policies processes technology services aligned support companys strategic initiatives order successful startup key results coordinated efforts recruit hire 220 full time hourly associates 27 management level employees converting agency staff full time instrumental managing creating set hr business office included development personnel files new hire practices payroll hr reporting manage providing direction development hr develop hr delivery business continued grow strategic business partner site director well operations leaders support startup operations daytoday operations peak season planning staffing operations worked successfully local temporary agencies order staff peak volume consisted 1800 total associates delivering 3 million units black friday christmas influence hr strategy execute tactical direction facility within overall hr strategy ensure internal consistency hr policies procedures across multiple locations interact corporate hr team exempt staffing compensation benefits functional groups order support operations maintain knowledge hr policies procedures laws regulations industry trends developments ensure accurate information communicated throughout company develop work environment demonstrates fanatics core values provide strategic direction leadership development workforce planning initiatives within fulfillment center coach senior business leaders front line supervisors hr polices procedures best practices dealing employee relation issues poor performance attendance behavior conduct issues championed fun friendly approachable hr team professionals ensure integrity maintenance confidentiality personnel records accordance policies procedures applicable federal state laws improve hr service delivery line overall business performance expectations look ways innovate systems hr delivery people process technology manage hr function measurable objectives communicate bottom line impact hr delivery business hr director jan 2008 jan 2012 company name city state member executive team directly solely responsible providing situation appropriate policy compliant human resource support 2 separate business units community based nonprofit health care organization approximately 184 employees key results played key role ensuring successful merge five separate private physician practices one nonprofit organization structured implemented programs policies areas compensation structures benefits packages incentive compensation plans physician employment contracts fostered teamworkopendoor environment conducive positive dialogue across organization 85 overall employee satisfaction rating responsible maintaining staffing levels positions within health center consisted full time part time oncall staff negotiated 100 salary offers exempt nonexempt level successful recruitment physicians ceo coo cfo cmo various managers wrote employee manual covering issues including disciplinary procedures code conduct fmla attendance policies benefits information implemented employee satisfaction surveys presented results board directors introduced companys first formal performance review program developed job descriptions across levels categories shadowed interviewed employees construct accurate picture duties skills required position hr representative jan 2001 jan 2007 company name city state nations largest smallbox discount retailer fulfilled broad range hr generalist functions including recruiting administering benefits overseeing disciplinary action managing hr support staff key results trained management team interviewing techniques best practices conducted workshops oneonone coaching sessions contributed sound hiring decisions instrumental startup new 12 million sq ft state art distribution center hiring 400 plus employees within first year consisted part time full time temporary staff overseen moraleboosting programs including special events annual employee picnic attendance safety banquets etc increased employee satisfaction productivity investigated employee relation issues sexual harassment discrimination inappropriate conduct either hourly employees management staff responsible staffing hourly positions consisted maintaining 878 hourly employees among three shifts education bachelor business administration mount vernon nazarene university city state professional affiliations society human resource management shrm muskingum valley human resource management association skills ada adp art agency benefits benefits administration coach coaching conflict resolution continuous improvement contracts decision making delivery direction employee relations special events financial functional hiring hris human resource management human resource human resources hr human relations kronos lawson leadership leadership development law legal compliance director managing management reporting mediation access excel ms office office outlook powerpoint publisher win word negotiating negotiations organizational development organizational payroll peak performance management personnel policies problem solving processes profit implement programs project management quality quantitative analysis recruitment recruiting reporting safety sound staff development staffing strategy strategic structured surveys team work teamwork visio vision workshops,HR
digital media consultant summary dynamic resultsdriven outside sales territory manager 15 years successful new business development competitive market share expansion customer relationship development creativegoal oriented motivated team leader develops strong working relationshipsadapts well changing environment provides clear direction highlights successful sales revenue generation leadership team building experienced account management effective presentation skills operations management traininginstruction client relationscustomer service development adapt creating executing strategies accomplishments 200405 presidents club award recipient 2013 top five digital solutions media consultant working ny daily news started successful magazine publishing company 2004 distribution spanning far japan generated 500000 advertising revenue experience digital media consultant 112012 092014 company name city state achieved monthly sales goals vigorous marketing selling ny daily news digital solution products small midsized businesses maintained daily 2025 facetoface cold call regimen setup appointments perspective clients nyc northern nj areas provided clients multiservice solutions based insight marketing needs presented created custom presentations outlining details benefits based clients marketing needs goals developed implemented innovative marketing strategies reach sales goals strong knowledge internet sales marketing tool use social media successfully managed campaign execution according clients program goals manage existing client relationships continuously looking ways grow revenue across team accounts drove weekly pipeline development qualified daily meetings field key clients decision makers owner sales marketing director 062003 072011 company name city state responsible overall profitability ans multimedia inc setting publications overall direction including editorial marketing circulation advertising sales determined target market production modes planned organized directed controlled resources producing publication including setting budget allocating controlling costs successfully increased magazines production 5000 copies 60000 copies sold quarterly first 12 months production •responsible building advertising base 0 125 clients clients harleydavidson aprilla motorsports achieving annual gross sales 250000 advertising revenue •developed urban biker brand traditional nontradition marketing social media urban biker website sponsorships promotional materials •directed development advertising sales support marketing materials media kits email blast weekly newsletters •created promotional programs help meet sales objectives grow business •managed staff 3 graphic designers 6 freelance writers photographers fulltime sales staff 2 account managers major accounts manager 052007 062010 company name city state developed managed hotel vertical market simplex grinnell northern new jersey area responsible increasing hotel vertical market northern nj 25 achieved goals marketing selling life safety products new clients selling existing account base maintaining ambitious 25 call per day schedule conducted custom presentations new existing clients covered safety needs benefits new products sold test inspection services life safety systems along fire alarm monitoring security monitoring services provide solutions customers needs regarding security life safety surveyed customers business analyzed customers requirements recommend proper test inspection services meet nfpa codes customers needs compiled lists prospective customers use sales leads based information business directories sources effectively presented simplex grinnell product line services sales manager 092002 052007 company name city state responsible training managing 10 whole sale account managers parsippany nj office ensured account managers new date marketing materials loan rates weeklyscheduled trainings new account managers provided supervision needed account manager responsible developing new territories growing account base daily face face calling promoting benefits wachovia bank loan programs conducted presentations training loan products new seasoned mortgage loan officers conducted weekly sales meetings training ensuring working company standards provided coaching lacking sales numbers established sales objectives creating sales plans quota account representatives support regional objectives wrote designed produced weekly marketing material responsible directing managing sales activities branch increased loan sales 30 first 6 months reviewed loan agreements ensure complete accurate according policy conferred underwriters aid resolving mortgage application problems responsible performance development account managers territory sales manager 011997 092002 company name city state responsible leading team six drivers six presales agents covering south carolina northern georgia responsible ensuring edys product lines delivered customers managed 500 accounts coverage area two states tasked developing independent opportunities lead territory increasing 25 led team example promote winning attitude culture edys teamwork increased annual sales profit goals efficient management satisfaction customer needs within assigned territory two states oversaw daily operations front line sales team grocery side business annual sales 10 million managed reset schedules interviewing hiring training front line sales staff communicated daily team members assigned territory sales reps drivers warehouse ensure customer satisfaction timely delivery products meet handled customer request including providing promotion items flavor samples removal dated products store developed assigned accounts relative sales volume market share product distribution space allocation customer service education mba business management present new jersey institute technology city state united states relevant course work organizational behavior economics accounting bachelors degree marketing 2002 university south carolina city state united states concentration sport hospitality marketing skills leadership team building contract negotiation vendor relations customer satisfaction sales force proficient comfortable working windows applications effective sales training,DIGITAL-MEDIA
certified nurse assistant professional summary motivated individual highly effective communication skills well levelheaded health professional remains calm effective extremely difficult stressful situations seeking job medical field clinical position enable grow knowledgeable professional enhance current abilities skills general administrative experienced handling escalated phone calls ability operate multi line phone system front office knowledgegeneral reception skills proficient scheduling appointments collecting copays verifying insurance eligibility consent forms experience epic emr system proficient patientfocused care efficient reliable team player core competencies excellent telephone etiquettes skilled handling multiple tasks working pressure quick learner customer service assistance quality assurance experience knowledge medical terminology medical billing coding creative strong problem solver exceptional communication skills ms windows proficient medical terminology knowledge work history certified nurse assistant 042009 102012 company name – city state identifiesresponds critical changes patients reports rnlvn repositions patient maximum comfort hygiene measures gives general hygiene patients obtains patients selfreport pain taking vital signs reports nurse charts vital signs graphic observes patient signs discomfort makes frequent rounds answers call lights reports changes conditionbehavior patient prepares room admissiontransferdischarge box office aide 1 maintained accurate records patient care condition progress concerns monitored vital signs blood pressure pulse responded appropriately physical emotional developmental needs patients responded appropriately physical emotional developmental needs patients obtained information clients medical history drug history complaints allergies provided pre postoperative care maintained clean healthy safe environment performed clerical duties word processing data entry answering phones filing maintained sanitary residents program rooms performed procedures uses equipment delegated licensed professional including blood draws ekgs documents objective data routine aspects patient care reported unusual circumstances patients condition environment collects patient specimens data including vital signs inputoutput delegated measurements educated patients families infant care preparation healthy meals independent living adaptation disability illness provided comforting soothing environment took advantage opportunities continuing education quality assurance performance improvement activities monitored expiration medical supplies medications monitored expiration medical supplies medications box office aid 012007 082011 company name – city state alphabetical filing answer phone calls regarding performances ticketing assist customers questions performances office duties copying papers faxing packaging mail telephone interviewer answered average number calls per day addressing customer inquiries solving problems providing new product information greeted customers entering store ascertain customer wanted needed earned management trust serving key holder responsibly opening closing store politely assisted customers person via telephone provided elevated customer experience generate loyal clientèle effectively communicated supported sales marketing administrative teams daily basis handled daily heavy flow paperwork cooperated accounting departments invoicing shipping problems handled daily heavy flow paperwork cooperated accounting departments invoicing shipping problems assisted customers food selection inquiries order customization requests developed reputation efficient service provider high levels accuracy scored top 10 employees successful resolution issues investigated resolved customer inquiries complaints timely empathetic manner served main liaison customers management sales team managed wide variety customer service administrative tasks resolve customer issues quickly efficiently directed calls appropriate individuals departments built longterm customer relationships advised customers purchases promotions monitored cash drawers multiple checkout stations ensure adequate cash supply operated pos system itemize complete average number customer purchases asked openended questions assess customer needs learned referenced applied product knowledge information telephone interviewer 092005 052006 company name – city state survey interviewer bank america scion administer questionnaire written record responses verbatim computer entered data databases timely accurate manner obtained scanned documentation entered database produced monthly reports using advanced excel spreadsheet functions reviewed medical records completeness filed records alphabetic numeric order organized forms made photocopies filed records prepared correspondence reports reviewed updated client correspondence files scheduling database identified abnormal test results referred clinical laboratory scientist review properly calibrated adjusted malfunctioning equipment ensure precise test results education diploma medical assisting 2012 downey adult school city state medical terminology basic billing cpt icd9 coding blood drawsvenipuncture sterilization autoclaving coursework laboratory equipment calibration certified nurse assistantmedical core program 12 2011 cypress college city state general education prerequisites nursing program medical assistant diploma certified nurse assistant expires april 2013 american heart association healthcare provider bls cpr aed expires july 2014 nonviolent crisis intervention cpi expires december 2013 hipaaosha compliant microsoft word 2007keyboarding 37wpm n orange county regional occupational program certified nurse assistantmedical core program medical terminology medical abbreviations knowledge body systems basic anatomy physiology certifications medical assistant diploma certified nurse assistant american heart association healthcare provider bls cpr aed nonviolent crisis intervention cpi hipaaosha diploma skills basic billing charts ca copying cpi cpr cpt faxing filing graphic icd9 keyboarding medical terminology mail office microsoft word nursing packaging coding telephone phone written additional information additional information available shifts extended hours weekend assignments,ARTS
senior accountant professional summary talented senior accountant highly effective solving routine critical issues across operational levels specialize financial accounting skills microsoft ax dynamics general ledger accounting gaap proficiency recordkeeping account updates financial statement review erp enterprise resource planning software intuit quickbooks specialist accounts payable accounts receivable v look ups budget analysis account reconciliation specialist work history senior accountant company name city state 042016 current oversee general accounting processes intercompany financial reporting entities provide timely explanations variances actual results forecastsbudgets provide corrective action recommendations management responsible bank reconciliation 7 intercompanies prepare prepayment schedule apply monthly amortization generate month end entries prepayments accruals reconciliation reports balance sheet accounts work internal external auditors reviews audits ensure full cooperation compliance qualified requests ensure proper coding general ledger accounts submit wire transfers pay vendors intercompanies record new assets apply monthly depreciation assist implementation migration previous accounting software microsoft dynamics ax senior accountant company name city state created revenue expense account analysis implement migration manual automation systems general ledger responsible accounts payableaccounts receivable invoice processing payment responsible bank reconciliation production reconciliation various monthly reports using excel generate month end entries prepayments accruals develop maintain accruals schedules legal fees leases rent expense ensure proper coding general ledger accounts responsible paying invoices cutting checks senior accountant company name city state 062014 112014 generated accounts receivable invoices customers recorded customer payments recorded accounts payable invoices vendors applied payments vendors assisted month end closing entries accruals prepayments depreciation managed general ledger prepared reviewed journal entries quickbooks prepared bank reconciliations two bank accounts calculated bi annual royalties music artists managed travelling entertainments costs interacted customers followed payment discrepancies applied prompt payment approved music videos ultrarecords artists staff accountantfinancial analyst company name city state 042008 062014 global manufacturer brands labels headquartered hong kong completed accounts payableaccounts receivable invoice processing payment managed weekly accounts receivable accounts payable status meetings managed general ledger accounts assisted month end entries managed intercompany reconciliation month end various regions globally created account analysis reports account chart accounts commentary generated reports income statement balance sheet daily sales provided commentary assisted migration sun 5 accounting system dynamics ax accounting software assisted general ledger management multiple business units within company completed 2014 budget sml rpdi minnesota region presentation ceo filing check depositing sml ny office well travel entertainment control fullcharge bookkeeper company name city state 022006 032008 responsible following accounts payable processed invoices applied prompt payments vendors accounts receivable processed sales orders created invoices sent customer implemented entire quickbooks system including input vendors customers inventory adjustment entries generated bank deposits verified balance receipts researched resolved billing collections disputes generated income statement balance sheet reports skills general accounting accounting software accounting system accounts payable accounts receivable accruals automation balance sheet balance bank reconciliations bank reconciliation billing budgets budget bi filing financial reporting general ledger general ledger accounts inventory invoice processing legal meetings microsoft dynamics microsoft excel excel office microsoft powerpoint microsoft word migration month end closing peachtree pivot tables processes coding quickbooks sales sun sun 5 education bachelor arts business administration devry university city state 2006 business administration business information systems gpa 40 gpa 32 accounting,ACCOUNTANT
accountant summary experienced accounting professional proficient analytical problem solving abilities results oriented flexible rapidly changing environment skills microsoft office outlook accomplishments cmathmax0dcc0c experience 032015 072017 accountant company name city state processed daily corporate customer payments using cdk rental payments using tsd ran monthly customer statements responded followed customer inquiries processed daily cash journal entries responsible running monthly aging reports accounts payable department stores 102004 042015 accountant company name city state processed paid state city county tax returns processed yearly property tax returns researched responded customer sales department inquiries ran monthly customer statements reconciled balance sheet accounts processed monthly journal entries using agate specialized software helped monthend yearend closings created various requested excel reports 052000 042004 accounting manager company name city state supervised one staff accountant responsible timely balancing two accounting systems managed reconciliation balance sheet accounts processed paid monthly state county city tax returns accountable accounts payable area developed maintained various excel spreadsheets implemented oversaw system enhancements 021989 042000 accountant company name city state processed monthly financial statements reconciled balance sheet accounts processed paid monthly state county city tax returns researched responded customer inquiries regarding monthly statements implemented tested accounting system conversion education training associate applied science normandale community college city state skills accountant accounting systems accounting system accounts payable balance sheet conversion financial statements excel spreadsheets excel microsoft office outlook sales tax returns yearend,AUTOMOBILE
engineering assistant career focus full name kailie marie mahealani graciidis ambitious 20 year old also parttime student bellevue college desire work ocean one day also manage online company yet choose right majors towards goals summary skills ability make decisions solve problems ability work team structure attention detail balanced computer proficient dependable determined educated fast learner flexible friendly hardworking honest issue resolution interpersonal skills kind outgoing quick feet hands reliable strong verbal communication time management organized energetic computer proficient experience 062012 062013 engineering assistant company name city state stanbury electrical engineering built repaired chargers forklifts every two weeks new shipments came new old chargers repair put together next shipment came details position stanbury electrical engineering typed organized binders stating everything know chargers meetings potential buyers patiently carefully put stickers together sticker process stickers meaning logo chargers lined stickers completed gently put charger rendered technical drawings electrical systems specifications exceeded company standards monitored manufacture electrical devices operations ensure compliance safety protocols wrote protocols qualification documents test plans test reports quality assurance purposes continually improved methods procedures processes measurement documenting work techniques 082013 112013 receptionist company name city state receptionist – took calls wrote appointments etc cleaned – floors glass cases windows machinery vacuumed organized makeuphair display testdummy sparelated activities facialsnails 062014 102014 receptionist company name city state took calls wrote appointments etc cleaned floors glass cases windows machinery vacuumed organized makeuphair display testdummy sparelated activities facialsnails bigfoot java 24 hours took role normal barista 4am10am 10am4pm 4pm10pm well graveyard barista 10pm4am pulled doubles triples accidental 24 hour shift made highquality beverages also served bigfoot merchfoodgum cigarettes quickly efficiently rang sales neatly stocked organized merchandise included window display greeted talked every customer made sure happy end visit tried best remember customers drink whenever big line able drink ready time made window counted supplies store every day beginning shift ensure nothing missing miscounted took costco orders delivered fooddrink supplies covered emergencyshifts someone unable make stand day trained new baristas needed 012015 062015 company name daytime nanny date night nanny still works schedule need emergency nanny ill started either 7am 10am ended either 7pm later date night two little boys ryan age 2 nathan age 5 way work kelly would drop nathan preschool would watchcare ryan 1130 got ready get car go pick big brother school bellevue way got back picking nathan would feed lunch made dinner made sure good hygiene werent allowed much screen time television online games etc mostly critical thinking activities reading writing art played active games took parks seattle north bend bellevue issaquah put boys sleep night watched house fed cat went long vacations cleaned house every visit education coursework 2014 high school diploma mount si high school city state bellevue college eastgate bellevue wa current freshman skills art attention detail interpersonal skills critical thinking dependable electrical engineering electrical systems forklifts java logo machinery meetings windows window works next pick processes protocols quality quality assurance quick fast learner reading safety sales television time management,ENGINEERING
budget finance specialist senior summary dynamic finance professional strong background aspects accounting financial management successful managing multiple assignments meeting tight deadlines highlights financial analysis complex problem solving financial reporting expert account reconciliation selfmotivated professional revenueexpenses management ufars superior time management peoplesoft expert bookkeeping sapms office suite excel budgeting expert business process improvement school finances accomplishments promoted senior role added responsibility managing 3person team budgetfinance specialists 1 senior account clerk successfully managed aging invoices reducing number invoices 900 invoices less 200 work flow within 2 days improved cost efficiency school districts travel system awarded 5star customer service recognizing outstanding customer service “ goes beyond normal duties ” acknowledging consistent dedication support clients colleagues successfully trained account clerks secretaries using sap experience company name october 2007 current budget finance specialist senior city state cosupervise colead activities team 3 budget finance specialists 1 account clerk cadre responsible training new team members giving work direction team members lead team fiscal budgeting process ensure fiscal responsibility throughout key areas organization reviewing strengthening efficiencies financial controls conducting budget analysis strategic planning aid daily business decisions train advice school officials administrators use public funds donations ensure compliance transparency create financial reports documents guide complete annual budgeting process upcoming school year support organizational objectives manage 144 funded project accounts donations generate nearly 125 million revenue annually responsible creating accounts managing revenue expenses carry unspent money one year next communicating appropriate use funding recipients manage financial record 25 schoolsprovide financial analysis financial planning budget oversight principals order effectively make daily operation annual budgeting decisions train clerks principals appropriate usage public funds financial management system sap ufars coding oversee position control resolve questions budget financial technical transactions work closely human resources regarding positions salary confidential employee information work closely procurement approving preparing requisitions po accounts payable resolving payment processing issues improved cost efficiency school districts travel system ensuring accuracy budget coding budget availability authorization company name july 2006 october 2007 accounting specialist iii city state responsible daily accounting transactions trust fee unit including processing payments sent trust clients diligently monitored accounts worked closely internal team members external stakeholders reduce account delinquency utilizing quick decisive analytical thinking extensive research produced daily business transactions monthly financial reports analysis upper management audit aid crucial daily banking operations awarded 5star customer service award 2007recognized outstanding customer service goes beyond normal duties acknowledged consistent dedication support clients colleagues company name september 2005 july 2006 loan analystcustomer service representative city state reviewed analyzed financial documents loan applications home loans verified compliance federal requirements ensured conformity wells fargo funding investor requirements conducted extensive research support loan decisions resolved complex issues developed house expertise aboveaverage knowledge tax penalties fine print liabilities crucial proper loan administration regarded thorough courteous professional peers clients known consistent delivery highlevel customer support particularly challenging loan applications education 2015 supervisor training city state university wisconsin 2005 bachelor science business administrationfinance city state business administrationfinance skills accounting financial audit general ledger ap purchasing quickbook finance budgeting forecasting financial analysis planning revenueexpenses management financial control process improvement technical presentations people skills customer service oriented resultoriented goal driven attention detail flexible selfmotivated problem solver team player dependable initiative dedicated honest passionate multitask,FINANCE
master data manager experience master data manager 012019 current company name – city state aligning 100 supply chainrelated master data attributes ensure following guidelines met data stewardship appropriate business units ownership established validate appropriate values definitions impact documentation master data fields data quality applicable controls set conjecture ensure proactive approach taken new master data additionally rpa process planned phase 2 automate structured data entry maintenance data integritydata warehousing structure business logic ensure boms data relationships accessible built asset business additionally data sync sop established gs1 standardization reporting automate data quality reporting executive staff ensure 998 compliance adhered throughout organization additionally provide adhoc tools business leverage clean data cubes data governance committee oversee executive strategy institutional master data commit trusted accurate structured meaningful master data engaging applicable stakeholders promote data governance data architect data stewardship data security data governance committee oversees framework complex supply chain manufacturing operations director information technology 012017 012019 company name – city state supply chain management warehouse 3pl food services served corporate project manager overseeing implementations wms erp qms cmms infrastructure responsibilities included progress reporting budget control task delegation plan creation vendor coordination etc developed range documents performed project selection tasks workflow process maps system integration documents infrastructure topology organizational policies gdpr uat gap analysis best fit models user training manuals deployed managed bi products leverage companywide data decisionmakers proactive analysis realtime resource planning utilizing ssrspowerbi analyze sets data across multiple databases automate valueadd reporting 3pl clients visualize kpis thru organization create workflows document automation create alerts various business units launched highperformance data warehouses virtual machines store integrate analyze report enterprise data array ssas cubes deployed allow enduser adhoc tabular reports additionally complex network interfaces 6 enterprise systems 4 sql databases 1 oracle database enterprise systems file server exchange edi etc implemented support etl process executing infrastructure refresh 200000 sqft industrialproduction facility deployment includes array 15 switches 1000 cable runs racking 100 ap 300 cameras nvrs controllers creating floor plans topology documents controlled 2mm budget shortterm longterm strategies capex justification across business including selecting negotiating vendors promoting operational process improvement instituting best practices developing roadmaps strategic plans track reduce spend 250k renegotiating vendor contracts consolidating cloud services implementing automation tools upgrading legacy systems responsible team professionals vendors assigned corporate local office systems including erp wms logistics systems data centers servers storage pcs mobile devices bdr telecom help desk reduced service desks response time resolution time increasing knowledge base reducing reoccurring tickets 50 information technology governance steering committee itgsc reporting directly board directors itgsc provided strategic direction aligning projects shareholder interest longterm targets overseeing committee crossfunctional team guided 12 business units across operations sales manufacturing additionally itgsc aided risk management business continuity organizational sops natjan solutions facility management retail medical grocery sectors information technology analytics manager 012014 012017 implemented process within external erp portal monetize 1000s vendors generate lean revenue based financial operational data analysis program estimated bring 325000 first year 8 increase margin created adhoc scheduled bi powerbissrs reports visualize critical client metrics reports internal performance kpis operational resource planning asset revenue forecasting pl summaries expense budgets etc spearheaded national rfp bids multimilliondollar procurement deals several fortune 500 retail medical education companies tasks included sales analysis margin analysis multivariable pricing structures vendor acquisition developing process flow establishing kpi reporting clientele internal use designed adhoc sql views stored proceduresand reports address companywide data analysis modeling utilized advanced vba programming automation software manage two billing systems saving estimated 75000 salary expenses 2015 translating 40 reduction departmental spending reported wide array kpis operations sales accounting vendors via dashboardstyle bissrs reports coo cfo vice president sales account manager use overhauled company technology onpremise systems array cloud solutions including replacing hardware migrating servers databases renovation saves 108000 per year provides longterm scalability 012015 012017 company name – city state cofounded indoor hydroponic farming company south jersey bringing hyperlocal product camden philadelphia region hgf generated 100k first year via strategic relationship premier food management service philadelphia local restaurants farmers markets whole foods retail chain sales operations planning sop sop team managed bidirectional interactions sales marketing production finance sop committee oversaw finished goods inventory controls marketing vs financial targets raw material supplier management logistics human capital planning additionally benchmarks product mix sku management forecast vs demand vs actual alignment operations oversaw general operations farm including assigning daytoday jobs tracking yield results establishing daily work schedules tracking transplantingharvesting schedules automation systems implemented array sensors control environmental nutrient levels utilizing data automation systems drove automated ph balancing nutrient leveling temperature control ventilation systems established strong exceptionbased manufacturing operation finance oversaw aspects financial responsibilities including establishing point sales systems pl reports budgeting opex capex schedules coordinating lenders insurance institutions annual tax reports sops instituted standard operating procedures ensure quality standards maintained product consistency maintained work history master data manager 012019 current company name – city state aligning 100 supply chainrelated master data attributes ensure following guidelines met data stewardship appropriate business units ownership established validate appropriate values definitions impact documentation master data fields data quality applicable controls set conjecture ensure proactive approach taken new master data additionally rpa process planned phase 2 automate structured data entry maintenance data integritydata warehousing structure business logic ensure boms data relationships accessible built asset business additionally data sync sop established gs1 standardization reporting automate data quality reporting executive staff ensure 998 compliance adhered throughout organization additionally provide adhoc tools business leverage clean data cubes data governance committee oversee executive strategy institutional master data commit trusted accurate structured meaningful master data engaging applicable stakeholders promote data governance data architect data stewardship data security data governance committee oversees framework complex supply chain manufacturing operations director information technology 012017 012019 company name – city state supply chain management warehouse 3pl food services served corporate project manager overseeing implementations wms erp qms cmms infrastructure responsibilities included progress reporting budget control task delegation plan creation vendor coordination etc developed range documents performed project selection tasks workflow process maps system integration documents infrastructure topology organizational policies gdpr uat gap analysis best fit models user training manuals deployed managed bi products leverage companywide data decisionmakers proactive analysis realtime resource planning utilizing ssrspowerbi analyze sets data across multiple databases automate valueadd reporting 3pl clients visualize kpis thru organization create workflows document automation create alerts various business units launched highperformance data warehouses virtual machines store integrate analyze report enterprise data array ssas cubes deployed allow enduser adhoc tabular reports additionally complex network interfaces 6 enterprise systems 4 sql databases 1 oracle database enterprise systems file server exchange edi etc implemented support etl process executing infrastructure refresh 200000 sqft industrialproduction facility deployment includes array 15 switches 1000 cable runs racking 100 ap 300 cameras nvrs controllers creating floor plans topology documents controlled 2mm budget shortterm longterm strategies capex justification across business including selecting negotiating vendors promoting operational process improvement instituting best practices developing roadmaps strategic plans track reduce spend 250k renegotiating vendor contracts consolidating cloud services implementing automation tools upgrading legacy systems responsible team professionals vendors assigned corporate local office systems including erp wms logistics systems data centers servers storage pcs mobile devices bdr telecom help desk reduced service desks response time resolution time increasing knowledge base reducing reoccurring tickets 50 information technology governance steering committee itgsc reporting directly board directors itgsc provided strategic direction aligning projects shareholder interest longterm targets overseeing committee crossfunctional team guided 12 business units across operations sales manufacturing additionally itgsc aided risk management business continuity organizational sops natjan solutions facility management retail medical grocery sectors information technology analytics manager 012014 012017 implemented process within external erp portal monetize 1000s vendors generate lean revenue based financial operational data analysis program estimated bring 325000 first year 8 increase margin created adhoc scheduled bi powerbissrs reports visualize critical client metrics reports internal performance kpis operational resource planning asset revenue forecasting pl summaries expense budgets etc spearheaded national rfp bids multimilliondollar procurement deals several fortune 500 retail medical education companies tasks included sales analysis margin analysis multivariable pricing structures vendor acquisition developing process flow establishing kpi reporting clientele internal use designed adhoc sql views stored procedures reports address companywide data analysis modeling utilized advanced vba programming automation software manage two billing systems saving estimated 75000 salary expenses 2015 translating 40 reduction departmental spending reported wide array kpis operations sales accounting vendors via dashboardstyle bissrs reports coo cfo vice president sales account manager use overhauled company technology onpremise systems array cloud solutions including replacing hardware migrating servers databases renovation saves 108000 per year provides longterm scalability 012015 012017 company name – city state cofounded indoor hydroponic farming company south jersey bringing hyperlocal product camden philadelphia region hgf generated 100k first year via strategic relationship premier food management service philadelphia local restaurants farmers markets whole foods retail chain sales operations planning sop sop team managed bidirectional interactions sales marketing production finance sop committee oversaw finished goods inventory controls marketing vs financial targets raw material supplier management logistics human capital planning additionally benchmarks product mix sku management forecast vs demand vs actual alignment operations oversaw general operations farm including assigning daytoday jobs tracking yield results establishing daily work schedules tracking transplantingharvesting schedules automation systems implemented array sensors control environmental nutrient levels utilizing data automation systems drove automated ph balancing nutrient leveling temperature control ventilation systems established strong exceptionbased manufacturing operation finance oversawall aspects financial responsibilities including establishing point sales systems pl reports budgeting opex capex schedules coordinating lenders insurance institutions annual tax reports sops instituted standard operating procedures ensure quality standards maintained product consistency maintained education bachelor science management information systems 2017 associates science accounting 2015 rowan college pursuing project management professional pmp certification rowan university summary zeel patel information technology manager focus transformation process improvement currently looking opportunities greater miami fl metropolitan area zeel experience working corporate data areas data presentation structured unsecured datasets data mining statistical analysis ui creation data warehouse management assessing data quality additionally zeels diverse background allowed succeed project management management role role zeel engaged holistic business analysis process improvement strategic planning budgeting contract negotiations vendor relations resource management instituting best practices overseeingimplementing multiple enterprise systems erp wms crm wom qms scp highlights microsoft office suite deep office 365 dynamics 365 project powerapps powerbi flow sharepoint excel access intune visio ems azure proficiency programmingdatabases sql ssrs ssis ssas vba dax html css vba vbnet r powershell python oracle business intelligence packages powerbi qlik qlikviewqliksense sisense tableau datorama yellowfin crystal ssrs strong knowledge aws azure cisco switch management vmware hyperv rdp automation anywhere active directory hardware software administration ios android windows red hat linux rf devices vbnet edi procurement ventilation accounting erp programming visio active directory etl progress vba premier facility management project management workflow ad finance python ap financial quality approach floor plans realtime architect forecasting red hat linux automate functional renovation automation help desk reporting automation tools html retail billing systems information technology rfp budgeting insurance risk management budgets inventory sales budget logic sales analysis bi logistics servers business intelligence marketing sop cable access sql cisco excel strategy hardware exchange strategic contracts microsoft office suite strategic plans crystal office structured css sharepoint supplier management clientele windows supply chain client negotiating supply chain management clients enterprise switches data analysis network switch data entry oracle system integration data analysis modeling oracle database tableau data warehouses organizational tax databases cameras user training data warehousing policies telecom direction pricing translating documentation process improvement upgrading skills microsoft office suite deep office 365 dynamics 365 project powerapps powerbi flow ssharepoint excel access intune visio ems azure proficiency pprogrammingdatabases sql ssrs ssis ssas vba dax html css vba vbnet r powershell python oracle bbusiness intelligence packages powerbi qlik qlikviewqliksense sisense tableau datorama yellowfin crystal ssrs sstrong knowledge aws azure cisco switch management vmware hyperv rdp automation anywhere active directory aand hardware software administration ios android windows red hat linux rf devices vbnet accounting active directory premier ad ap approach architect automate automation automation tools billing systems budgeting budgets budget bi business intelligence cable cisco hardware contracts crystal css clientele client clients data analysis data entry data analysis modeling data warehouses databases data warehousing direction documentation edi erp etl facility management finance financial floor plans forecasting functional help desk html information technology insurance inventory logic logistics marketing access excel exchange microsoft office suite office sharepoint windows negotiating enterprise network oracle oracle database organizational cameras policies pricing process improvement procurement programming progress project management python quality realtime red hat linux renovation reporting retail rfp risk management sales sales analysis servers sop sql strategy strategic strategic plans structured supplier management supply chain supply chain management switches switch system integration tableau tax user training telecom translating upgrading ventilation visio vba workflow,INFORMATION-TECHNOLOGY
enrolled agent tax accountant office manager executive profile dedicated professional accomplished ability work independently team member successfully achieve project goals objectives skill highlights enrolled agent ea proficient microsoft office valued team player account reconciliation expert quickbooks ultratax effective time management strong organizational skills advanced computer proficiency pc mac va notary public microsoft office professional core accomplishments employee management liaised hr department establish employee benefits training payroll termination procedures accounting reviews conducted detailed technical analytical review federalstate corporate partnership llcs nonprofit gift fidicuary tax returns quarterly estimates prepared associates professional experience enrolled agent tax accountant office manager may 2006 may 2015 company name city state playing main role preparing tax resolution settlement actions firm reviewing office files make sure documentation provided accurate analyzing information proceed tax resolution making negotiations preparing final settlement documentation amount prepares corporate individual partnership gift nonprofit llcs fiduciary tax returns managed accounts payable accounts receivable payroll departments compliance officerprocessing managerhr manager january 2005 may 2006 company name city state compliance files close closing dept process loans supervise processors ap ar payroll accounting team coach july 2003 december 2004 company name city state gymnastics instructor vice president sales office manager legal department may 2003 december 2004 company name city state sales leads signing contracts meeting clients sending subcontractors daily jobs payroll ap ar manage city contracts small claims trials legal secretary administrative assistant november 2002 may 2003 company name city state screen calls potential cases trained data entry personnel managed personal injury case files initial intake demand prepared demand packages answered interrogatories conducted legal research accounts receivable account payable payroll receptionist administrative assistant july 2002 november 2002 company name city state answered mutable phone lines typed subcontracts proposals purchase orders submittals transmittals helped bids projects mail receivables mail payables filing order quotes real estate legal assistant november 2001 july 2002 company name city state post closings legal assistant disbursements opening closing files typing hud1s settlement tatements ordering searches surveys title binders getting payoffs coordinating brokers investors loan officers administrative assistant august 2001 november 2001 company name city state working divaris real estate responsible secretarial advance work receptionist interfaced extensively various prestigious companies advantage mortgage progressive nursing nortel networks mericom j hoskins law office accountant august 2000 august 2001 company name city state ap ar payroll clerk solely responsible bookkeeping accounting executive administrative support specialty ship service contracting firm employing 450 multifunctional tradesmen support personnel interfaced extensively various prestigious contractors coastal coatings bay metals fabrications states roofing norshipco colonnas shipyard collections representative april 2000 august 2000 company name city state called cardholders collected credit card debts top performer sales merchandiser april 2000 august 2000 company name city state merchandising customer service representative highend womens fashions retailer renowned macarthur center mall top sales merchandiser store manager january 1997 november 1999 company name city state supervising sales associates opening closing management bank deposits selection fall fashion lines supervision inventory control checkout gained handson statistical financial report experience generation bank reconciliations store office administration functions responsibilities included hiring training scheduling store cash ordering summer merchandising housekeeping functions customer service assistant store manager april 1996 april 2000 company name city state charge opening closing store bank deposits vendor liaison replenishment stock ordering expense monitoring control implementation new store sets modification known loss reports training cashiers associates payroll cash drawer reconciliation etc highlights started cashier promoted service assistant two months assistant manager one year outstanding performance various sales donations awards tenure education high school diploma business marketing 1997 ocean lakes high school city state attended professional marketing management seminars accounting business 2004 university phoenix city state skills accountant management client relations computer proficiency organizational skills additional information honor 2nd place winner decca state marketing conference award 1997 active volunteer local community,APPAREL
keyholder summary creative handson professional expertise art direction project managementmarketing special promotions highlights professional photoshootmodeling experience fashion visual merchandising professional runway experience professional standing fashion model self taught abstract visual mix media artist professional photo shoot experience selfmotivated professional accomplishments knowledge office practices procedures public relationsrulespoliciesprocedure complaints transactions processed typing key boarding demonstrated spending extensive time troubleshooting assisting customers phone great customer experience prolific sales experience retail business phone environment skill operation office equipmentcash register email inperson contacts means internal external customers collate classify information data referrals upon request experience keyholder 012015 current company name city state mod manager dutie managers arent present open closing store running daily stores performance reports opening day end day paperwork management duties pushing associates sell back stock coordinator inventory closing cashier safe count money handling ​ cashier 092014 042014 company name city state cashier maintaining complete knowledge food beverage itemspricesand availability effectively welcoming every cusotmer providing great service store merchandisingstocking rotating products efficiently working register complete monetary transactions upon request responsible copyng emailing customer receipts seasonal sales associate 102013 112013 company name city state seasonal sales associate store customer greeter marketing special store promotions whole store buy one get 50 percent responsible completing orders phone updating customer email list assisiting customers throughout store seasonal sales associate 102013 122013 company name city state seasonal sales associate store customer greeter charge assisting visual floor displays ensure everything meets stores standards marketing special promotions cashier assisting customers shoesaccessoriesand bags customer order shipments inventory store coordinator 022010 082010 company name city state store coordinator organized mannequin displays managed projects according timeline seasonal changes visual merchandising store charge open closing store charge updating reporting store inventory updating clientele list responsible helping customers lift heavy items car furniture assisting customers phone studio coordinator 042009 092009 company name city state studio coordinator organized interior design building marketing special promotions head od clerical secretary work store visual merchandiser managing mannequins jewelry displays responsible creating studio events makeup beauty bar outing gallery hop fashion grand opening night upcoming events making appointments tagging pricing items ​ ​ served 012008 112013 company name city state various areas establishment ensuring great customer experience allowing promotion certified trainer charge inventory special promotionsgathers new information new employees gives feedback reviews paperwork determine working status managed projects according timeline seasonal changes data entry specialist 012008 012011 company name city state transported various petitions servys designated county office circulated petitions certain issues order get onto novembers ballet summiting circulated petitions companies data base began petitioner getting promoted data entry specialist qual ity control department engaging questionnaire assistance phone studio coordinator 4th high hair fashion studio 2009 organized interior design building marketing special promotions head clerical secretary work updating clientele list education associate arts associate arts 2010 columbus state community college city state usa member columbus state volleball team gathering volleyball stats courseworkscicology 101103104 hum101114 chem 101111 gpa36 skills clerical clientele data entry data base fashion interior design inventory marketing office phone,APPAREL
information technology director experience information technology director april 1999 january 2015 company name city state past sixteen years leader change largest law firm central pennsylvania area 275 office users 6 locations 200 work home users visionary regards technical business operations responsible providing professional staff various locations efficient uptodate secure stable voice data communications daily basis within budget ability use good judgment proven technologies industry standards balance ease use security fast paced leader patience oversee maintenance existing systems time plan implementation new technologies cost efficient timely manner professional team leader player directly managed staff seven information technical professionals well participating many project implementation teams initiatives experienced many technical methods tools applications used business operations ability connect multiple offices highly secure redundant internet connections firm able receive better competitive pricing circuits due quantity services required well vendor negotiation skills technical knowledge experience required strategic planning funding annual multiyear business operations efforts resulted direct costs savings business operations recently implemented user provided smart phones free apps provide efficient digital dictation provided mobile capability access document management system dedicated work ethic required oversee daytoday technical business operations updating upgrading systems use time implementing new systems upgraded firms breadnbutter time billing financial system several times upgraded word perfect application suite microsoft office 2000 suite upgraded microsoft office 2000 suite microsoft office 2007 suite upgraded groupwise messaging outlook messaging upgraded worldox document management system worldox gx3 upgraded audix voice messaging mutare voice messaging assisted marketing department implement firm wide client relationship management crm system setup voice internet protocols voip systems two regional offices implemented upgraded many of100 technical applications systems used firm needed basis improve efficiency implemented several mobile applications attorney personal devices improve efficiency vpn connectivity rdp clients dictate digital dictation dropbox microsoft office mobile suite applications linkedin business card scanner twitter etc firm experienced minimum unplanned system downtime watch team oversaw provided training many various applications processes procedures used business operations experienced data security officer skills knowledge ensure data adequately protected firms security officer developed technical security systems procedures used business operations interesting responsibility due challenges balancing ease use ensuring system data security every year team would oversee mandatory hippa health insurance portability accountability act program review every year team would facilitate system wide vulnerability audit included social engineering vulnerability testing techniques experienced project manager skill set knowledge interpersonal tools required ensure timely efficient implementation systems applications enjoy aspects project management involves cradle grave involvement interacting users determine technical budget needs interacting vendors communicating peers selfstudy find right technology meet need testing application processes feasibility efficiency documenting processes procures involved preparing user instructions finally implementing training users new system appreciate resources processes procedures required ensure system efficiency readiness firm applications hosted central office regional offices connecting redundant ethernet connections saves cost data centers support staff firm location team also authored firms businesscontinuitydisaster recovery plan applications systems firm decided priority timeliness systems applications recover team configured many systems fail backup systems automatically barely noticeable users served either project manager team member examples expressed resume education associates degree computer information systems harrisburg area community college computer information systems associates degree business administration business administration mba leadership program elizabethtown college leadership program various technical training certification courses honorably discharged air force veteran skills air force attorney backup balance billing budget business operations interpersonal competitive crm client clients dictation disaster recovery document management ethernet fast financial groupwise insurance internet protocols team leader law marketing messaging access microsoft office office microsoft office 2000 outlook negotiation pricing processes project management relationship management scanner strategic planning technical training phones upgrading vpn voice data voip word perfect,INFORMATION-TECHNOLOGY
director finance projects summary organized resultsoriented finance professional tangible track record consistently delivering exceptional financial modeling analytic support proved success managing daytoday business activities financial analytic systems teams supporting activity managing largescale projects developing implementing auditing business process flows ensuring accurate disclosure financial facts experienced leader working across organization create compelling analysis goal influencing improved business performance highlights financial system assessment implementation business process improvement buy sell side due diligence indepth knowledge sap purchase accounting analytical support forecasting planning advanced excel modeling project management impairment analysis lease accounting accomplishments member sell side team responsible financial analytic modeling support confidential information memorandum financial model due diligence process resulting 23 billion sale img wme silver lake partners completed may 2014 developed documentation analytics european union turkey united states antitrust fillings related sale img wme provided analytic support purchase accounting goodwill intangibles post sale wmeimg implemented statutory ledgers 26 countries sap configured implemented fixed assets sap 12 legal entities implemented sap budget planning ms 75 experience director finance projects january 2015 current company name city state responsible strategic design implementation integration accessibility resources enabling effective reliable data analytics business intelligence across enterprise responsible deploying efficient approaches processing financial data across various teams within finance division additional responsibilities include appropriate source identification building data extraction methods design maintenance data reconciliations data modeling tools well overall financial reporting analysis support key principles applied innovation automation accuracy continuous improvement generation additional capacity within finance division manager business analytics january 2012 january 2015 company name city state developed supported methods studies determine effectiveness business plans policies procedures 12 billion multinational environment supported consolidated reported quarterly three year rolling financial forecast 250 users worldwide analyzed financial information determine information constituted accurate adequate disclosure facts supported business unit requests special projects related financial forecasting analysis developed supported forecasting methods currency exposure currency hedging activity maintained integrity financial forecasting system assistant finance director corporate services may 2008 january 2012 company name city state assistant finance director service centers worldwide overseeing monthly finance activities related corporate activity performed month end close reporting analysis activities 80 worldwide locations 150m annual budget developed lease accounting policies procedures developed administrated capital expenditure planning reporting process svp financial planning analysis january 2003 may 2008 company name city state developed portfolio valuations utilizing discounted cash flow models econometric modeling risk simulations developed quantitative risk return models responsible identifying pricing acquisitions private equity responsible buy side valuation analysis responsible due diligence responsible projections budgets worked low income housing historic tax credits education bachelor arts economicsgeography university cincinnati city state mba finance bowling green state university city state teaching assistant statisticseconomics skills sap business warehouse business planning consolidation business objects sas crystal reporting acquisitions automotive budgets budget business objects business planning business plans cash flow content controller draw cost accounting crystal documentation due diligence economics electronic data interchange equity finance financial analyze financial information financial forecasting financial planning analysis forecasting modeling month end close policies pricing reporting sap sas statistics tax teaching valuation,FINANCE
gradation candidate advocate executive summary highenergy manager successful building motivating dynamic teams cultivates company culture staff members feel comfortable voicing questions concerns well contributing new ideas drive company growth versatile child advocate professional 5 years experience working studentfocused learning environment helping students improve literacy core qualifications operations management staff development inventory control supervision training sound judgment computersavvy professional experience gradation candidate advocate mar 2016 current company name city state served mentor junior team members routinely met students parents regarding inclass issues learning interruptions discuss solutions developed implemented interesting interactive learning mediums increase student understanding course materials employed activities techniques techniques encourage student learning build community within classroom interviewed clients individually families determine services would best address needs retrieved requested files delivered appropriate personnel scout master jan 2012 current company name city state tutor supervise children ages 514 planning orchestrating various trips activities mentoring coaching department supervisor jan 2011 mar 2016 company name city state maintain outstanding customer service per company standards generating sales merchandising safeguarding company assets ensure customer received exceptional service providing friendly environment included greeting acknowledging every customer timely personable manner handle cash check credit transactions register bagging merchandise use selling techniques add sales describing technical information customers enhance salesmanship reach store position sales goals played role processing replenishing organizing merchandise store hours monitoring floor stock contributed efforts maximize proceeds minimize loss improve customer satisfaction assisted floor moves display maintenance fitting room monitoring warehouse material handler jan 2008 jan 2010 company name city state distributed assisted weekly inventory product received processed large shipments merchandise printed labels loaded orders delivery identified organized appropriate orders according cart system promotions manager jan 2007 current company name city state utilize online social media networking sites promote events create increase public awareness entertainment events canvassing metro atlanta area assist venue preparation promote social nightlife atlanta university center shippingreceiving clerk jan 2006 jan 2008 company name city state prepared items shipping verified reserved records incoming outgoing shipment utilized knowledge shipping procedures control shipping quality education bachelors science physical education 2010 university south carolina city state physical education personal information selfmotivated teamoriented management sales demonstrated strengths customer service retail ability work fastpaced energetic environment combined strengths include excellent organizational followup skills time management multitasking abilities superior interpersonal verbal communication skills proactive driven professional focused achieving organizational goals open availability flexibility work varied extended hours meet needs business affiliations boy scouts america wcfl youth football league willing relocate anywhere skills handle cash coaching credit customer satisfaction customer service delivery inventory mentoring merchandising networking organizing quality selling sales shipping additional information willing relocate anywhere authorized work us employer additional information selfmotivated teamoriented management sales demonstrated strengths customer service retail ability work fastpaced energetic environment combined strengths include excellent organizational followup skills time management multitasking abilities superior interpersonal verbal communication skills proactive driven professional focused achieving organizational goals open availability flexibility work varied extended hours meet needs business,ADVOCATE
financial accountant professional summary clientfocused sales representative 8 years providing solutions customers solid understanding systems program areas top producing sales professional expert solar industry dynamic communicator consistently exceeds goals company expectations regulatory reporting supervisor 8 years experience areas expertise include accountng finance reporting skills skills usgaap principles cash flow analysis accounting operations professional oracle proficiency hyperion financial management specialist account reconciliation specialist ms office suite budget analysis experience regulatory filings ffiec 031 041 call reports fry9c filings fiscal budgeting strong ms word excel accounting procedures consultant invoice payment transactions operations analysis consolidations finance accounting strong banking ethics balance sheet expertise usgaap principles cash flow analysis accounting operations professional oracle proficiency hyperion financial management specialist account reconciliation specialist ms office suite budget analysis experience regulatory filings ffiec 031 041 call reports fry9c filings fiscal budgeting strong ms word excel accounting procedures consultant invoice payment transactions operations analysis strong verbal communication selfmotivated budgeting finance team leadership data management consolidations finance accounting strong banking ethics balance sheet expertise staff development risk management processes analysisonflict resolution project management work history financial accountant 112017 032018 company name – city state ensured communication compliance accounting policies procedures aaa northeast subsidiaries club analyzed financial information communicated various departments subsidiaries club finance prepared monthly journal entries accruals monthly close process provide prepare monthly financial statements executive management prepare monthly reconciliations account analysis senior management prepared financial information using vlookup pivot tables updated financial schedules using excel solar energy consultant 052017 current company name – city state called residential commercial customers solar needs work networking groups build relationships increase sales building sales utilizing social media marketing trade shows techniques generate sales created self generated leads going door door established neighborhoods using sales techniques acquired training classes prospected qualified secured new business smalltomedium sized clients using strategic selling skills solar energy consultant 032014 052017 company name – city state managing ambassador program created network steady referral business educated customers homes alternative clean energy solutions designed solar systems determine weather customer would able benefit business analyst iii 042016 032017 company name – city state perform complex general accounting functions including preparation account analysis balance sheet reconciliation perform ad hoc analysis lines business ensure proper mapping lines general ledger accounts monthly basis provide analysis lines business entities ensure procedures met maintained separation process efficiently effectively participates large complex projects across business units product lines business processes focus banking application systems interfacing general ledgerreporting systems possess strong understanding financial statement accounting concepts including general ledger test environments system processes balance controls assures transaction flow diagrams financial data mapping documents identify control points mitigate risks eliminate nonvalue added processes treasury analyst 072012 072015 company name – city state performed complex general accounting functions including preparation journal entries account analysis balance sheet reconciliations proposed published metrics kpis incorporated monthly financials scorecards collected reported monthly expense variances explanations performed periodic budgetingmodeling project monthly cash requirements established operational objectives work plans delegated assignments subordinate managers analyzed researched reporting issues improve accounting operations procedures modified comprehensive financial reporting package reflect growing organizational complexity prepared accurate financial statements end quarter derivatives middle office analyst 022005 072012 company name – city state performed complex general accounting functions including preparation journal entries account analysis balance sheet reconciliations prepared accurate financial statements end quarter prepared financial pages presentation senior management maintained 100 accuracy calculating discounts interest commissions facilitated successful internal external audits sound thorough documentation posted receipts appropriate general ledger accounts balanced monthly general ledger accounts accurately record cost month end accruals reconciled debit reports margin reports trade settlement reports reach inhouse goals objectives used investment instruments complex option hedging strategies trading scenarios including fixed income equity securities enhanced operational risk application capture regulatory findings agencies sec occ consolidated financial data materials key leadership meetings complied regulatory requirements including bank secrecy act anti money laundering ofac usa patriot act privacy act community reinvestment act maintained strict confidentiality bank records client information maintained friendly professional customer interactions regulatory reporting supervisor 111997 022005 company name – city state trained new team members applying due diligence procedures regulatory mandates audited documented processes procedures new accounts department wrote procedures internal external auditing purposes complied regulatory requirements including bank secrecy act anti money laundering ofac usa patriot act privacy act community reinvestment act trained directed 4 new hires department orientations enhanced operational risk application capture regulatory findings agencies sec occ modified comprehensive financial reporting package reflect growing organizational complexity maintained integrity general ledger including chart accounts analyzed monthly balance sheet accounts corporate reporting generated financial statements facilitated account closing procedures month analyzed researched reporting issues improve accounting operations procedures supervised coordinated projects external auditors examiner evaluations articulated audit findings risks detailed recommendations upper management reported internal control issues management supplied comprehensive recommendations mitigate associated risks education bachelor science accounting 1993 rhode island college city state accounting skills account reconciliation budget analysis business processes cash flow analysis due diligence external auditing external audits financial management financial reporting financial statements financial statements general ledger general ledger accounts hyperion oracle pivot tables sales trade shows,ACCOUNTANT
clinical engineering manager summary accomplished clinical engineering manager 12 years training experience lead clinical engineering directives provide superior customer service operational efficiency proven track record managing execution medical equipment management plan various health facilities west virginia regional area posses exceptional team building leadership skills customer focused proven skills interpersonal relations negotiation written verbal communications developed provided informative written reports administration regulatory compliance cost savings contract administration strategic planning process improvement focus regulatory compliance medical equipment plan consistently keep updated requirements tjc cms nfpa governmental agencies proven track record written recommendations regulatory inspections experience clinical engineering manager 061996 012016 company name city state manager clinical biomedical service inc responsible medical equipment management plans hospitals medical facilities west virginia responsible company budgets project estimates salaries evaluations personnel recruitment hiring training dismissal trained supervised employees performing electrical safety procedures repair service preventive maintenance medical equipment proficient medical equipment compliance risk management developing implementing polices according agency standards like tjc chs nfpa ohflac project manager new expanded installations medical equipment systems various medical facilities seated member hospital safety committees assist providing recommendations information medical equipment management equipment evaluation selection potential safety issues national safety alerts manufacturers federal agencies imaging service engineer 062012 062014 company name city state managed repair service preventive maintenance 8 million different modalities medical imaging biomedical equipment two hospitals southern west virginia eastern kentucky provided excellent customer relationships ownership accounts followup communication good technical skills performed installations managed lan wlan serverworkstations different systems used diagnostic monitoring patients physiological parameters installed maintained dicom protocol connections tcpip ports multiple modalities medical imaging systems including ris pac systems many hospital facilities imaging service engineer 082007 102009 company name city state installed performed repair service preventive maintenance 10 million ct mri nuclear medicine systems inventory established excellent customer relationships ownership accounts followup communication good technical skills installed maintained dicom protocol connections tcpip ports multiple modalities medical imaging systems including ris pac systems many hospital facilities biomedical equipment technician ii 021980 061996 company name city state provided repair service preventive maintenance electrical safety 250 different modalities medical equipment physiological monitoring systems medical treatment devices coordinated scheduled preventive maintenance work orders distributed biomedical technicians developed pm completion reports management managed serverworkstations lan wlan different systems used diagnostic monitoring patients physiological parameters accomplishments managed independent biomedical service company serviced 40 hospitals medical facilities 20 years successfully management supervisors sales personnel biomedical equipment technicians office staff negotiated 1 million new service contracts contract renewals medical equipment various medical facilities developed implemented polices medical equipment management according standards requirements tjc chs nfpa ohflac hospital facilities initiated established computerized paperless system perform electrical safety management repair performance reports 7000 medical devices nominated camc care award reconfiguring medical device measure respiration premature infants breathing impairments help improve recovery time designed built first patient sleep study lab wv found solved nationwide distortion problem mri image scan caused contrast injector device education aas electronic technology west virginia state university city state ba business management marshall university city state diploma computer programming center college city state professional affiliations amsp association medical service provider member held position secretary wvba wv biomedical association founding member held position secretary karc kanawha amateur radio club member call sign ka8isq aresraces amateur radio emergency service radio amateur civil emergency services member skills basic advanced supervision training courses camc charleston wv certified biomedical equipment technician cbmet training university st louis toshiba certified service trained aquilion 16 32 64 slice cts toshiba certified service trained vantage 15 8 channel mri toshiba certified service trained siemens ecam nuclear medicine camera aramark service trained ge amx 4 amx4 portable xr unit aramark service trained ge 9600 9800 9900 portable carm aramark service trained ge precision 500 radiology fluoroscopic image system field trained various modalities manufacturers xr systems microsoft applications word excel publisher powerpoint access outlook foresight imaging systems trained dicom protocols imaging conversion dicom rispacs skilled operation ms 2000 windows 7 mysql php apache unix linux cisco skilled operation networks dslcable hubs routers cabling lanwan skilled operation workstations servers ide scsi devices network storage devices,ENGINEERING
director finance summary financial statement reporting analysis budgeting forecasting sox compliance accounts payablereceivable sales use tax returns sec reporting problem identification resolution internal external audit support payroll hr management process improvements data extraction analysis highlights omega oracle jdedwards mas90 essbase hyperion briobi quickbooks ffis sap microsoft excel word powerpoint access visio focus® adp pay expert pc payroll workforce monarch choice builder system various proprietary software systems experience director finance april 2010 current company name city state promoted controller director finance january 2015 responsible monthly financial statements annual budget tax reporting compliance accounts payable cash applications collections payroll financial analysis firm provide leadership development staff nine ensure peak efficiencies full utilization accounting staff manage external annual reviewaudit create compile wide variety special reports requested managing partners chief executive officer accountantsenior financial analyst march 2009 april 2010 company name city state member accounting payments team within financial management division marketing regulatory program business services animal plant health inspection service aphis certifying officer responsible reviewing approving various types foreign domestic payments three different federal agencies accordance appropriation law program directives agency policy provided leadership design implementation maintenance automated systems related financial accounting budgetary functions agency accounts payable subject matter expert sme sap computer conversion reviewed payment processes ensure correct efficient methods used responsible administering domestic international reimbursable cooperative trust fund accounts monitoring transactions ensure cooperators budgets exceeded served point contact full range operational matters researched resolved problems developed new process reconciling cooperative trust accounts resulted minimum savings ten hours per month dramatically increased monthly percentage reconciled 10 95 controller january 1998 march 2009 company name city state handson manager responsible financial reporting analysis sox compliance budgeting quarterly forecasts sales use tax returns monthend close managed accounts payable accounts receivable payroll human resources shortly starting position discovered design flaw computer program took initiative created advanced data extraction template gather data evaluate materiality amended monthly sales use tax returns three year period mn wi recovered 200000 chosen corporate controller special project acted regional controller four years traveled monthly omaha location management consultant general manager location controller designed new computer reporting systems improve efficiency accuracy timeliness sales use tax reporting reduced sales tax liability 15 developed new procedures purchasing accounts payable strengthened internal controls provided better visibility variances improved monthend close processes shortened close 1 day consistently exceeded reporting expectations completing monthend close third business day locations closed 5th business day team member computer conversion mas90 jdedwards supervise staff four billing manager hr manager credit manager payroll administrator recognized problem solver troubleshooter sought first point contact computer software issues controller january 1991 january 1998 company name city state promoted assistant controller controller may 1993 promoted controller manager information reporting systems october 1996 responsible consolidated financial statements annual budgeting process nine divisions prepared reviewed 10q 10k sec reports supervised staff seven accounts payable human resources payroll accounting implemented cost tracking scheduling system land development department involved process reengineering suggested new processes resulting cost savings team member two computer conversions assisted development testing proprietary software involved data extraction migration testing training end users developed accounting policy procedures training manual education mba management university st thomas city state gpa gpa 39 management gpa 39 bachelor arts accounting computer science st marys university minnesota city state gpa gpa 39 accounting computer science gpa 39 certified public accountant state minnesota 1988 license number 11547 affiliations ala association legal administrators alamn minnesota chapter association legal administrators american institute certified public accountants aicpa minnesota society certified public accountants mncpa skills accounting accounts payable accounts receivable adp agency billing brio budgeting budgets budget bi controller conversion certified public accountant credit essbase finance financial financial analysis financial management financial reporting financial statements general manager human resources hyperion jdedwards leadership leadership development law director managing management consultant marketing mas90 access excel powerpoint word migration monarch oracle payroll peak problem solver process reengineering processes purchasing quickbooks reconciling reporting sales sap scheduling tax visio,AGRICULTURE
corporate accountant summary 15 years increasingly responsible experience general accounting budgeting reporting fixed asset management project management payroll income tax preparation database administration eager acquire position prestigious organization actively participate enhancement education professional experience skills become positive feature company capable accountant successful managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes highlights spc4 b co 192nd support battalion 76p10 logistics experience 19891992 acquaintance sage banner financial infoview sap r3 sap business 1 fas 500 quickbooks labor trak ceridian paychex adp payroll systems mapics sytelinemanufacturing vertex taxes outlook word excel power point lync proseries software analytical reasoning account reconciliation expert budget forecasting expertise general ledger accounting iso9001 qmm auditor crosby certify knowledge full spectrum leadership imperatives skills accomplishments erp implementations adp payroll sage fas fixed assets syteline manufacturing experience corporate accountant jan 2011 jun 2015 company name city state implemented fixed assets internal controls create depreciation schedules files monitor capital expenditures ensure projects completed within budget time frame stipulated accountable fixed assets capitalization depreciation amortization fixed assets software implementation project lead research software companies compare contrast different options suitable companys needs payrollhro module implementation support set conferences calls prepared implementation presentation training prepared written progress reports management create process procedures various aspect accounting aligned company guidelines responsible analyze general ledger accounts ensure financial statements accurate reliable review p l accounts compare current prior year calculate budget decision making reconcile balance sheets account ensure adjustments properly posted reduced closing time monthly quarterly close 35 implementing new consolidation proceduresrestructured analyzed software deficiencies improve budget reportingaligned financial activity regulations gaaprevised streamlined inefficient work procedures automation software senior accountantanalyst jan 2010 jan 2011 company name city state responsible prepare several reports operating expense report sales report revenue cogs analysis report compare prior month prior year data decision making prepare gross profit inventory elimination gpie report ensure report proper information financial statements per gaap company standards managed capital noncapital projects prepare fixed asset capitalization fixed asset cycle count review impairment retire assets needed related activities responsible create account reconciliation metric monitor improves process assisted cost accountant inventory management annual cycle count reconciling inventory data adjustments prepare ap payment package audit invoice possible errors confirm month end intercompany balances ensures amount reported bofc agrees balance review accounts receivable aging possible past due maintain communication customers post reconcile daily cash transactions accountant jan 2003 jan 2010 company name city state performed general accounting duties prepare journal entries balance month end closing transactions monitor intercompany transactions confirmed balances month end prepared account analysis report reconciliations per company standards participated new erp implementation sarbanes oxley processes preparation ap payroll fixed assets sales tax procedures prepare monthly headcount report payroll added cost pac analysis report managers decision making responsible prepare monthly yearend schedules assist controller preparation companys budget financial statements fixed assets reorganized fixed assets files cycle count assets properly record new assets ensure fixed assets accordance general ledger fas system monitored projects account balance maintain communication project manager per company gaap regulations prepared monthly quarterly semiannual annual sales taxes 35 states processed annual property taxes prepare 1099 forms improved payroll process ensure time card information process timely accurately fashion accounts payable team lead reorganized department improved supplier company communication reduced vendor phone calls processing resolving invoices issues timely manner monitor vendor data master duplication possible fraud financial institution accounting clerk jan 2000 jan 2003 company name city state managed downsize account reconciliation balance 83 75 million dollars open balances processed nonsufficient funds checks ach wires reconcile 15 bank accounts including fed account analyzed costs revenues project future trends financial institution accounting clerk jan 1998 jan 2000 company name city state reconciled bank accounts cleared 75 million open items monitor fed account discrepancies processed nonsufficient fund checks ach monitor puerto rico orlando transactions maintain communication puerto rico orlando branches education graduate diploma business administration universidad 2009 metropolitan university city state business administration universidad bachelor science accounting 2007 universidad del turabo city state accounting languages bilingual english spanish skills iso9001 team lead logistics mapics excel outlook power point word works quickbooks sage sales sap sap r3 sarbanes oxley selfstarter spanish spc4 vertex ceridian adp improves process fixed assets administrator project lead account reconciliation skill payroll budget proficiency capital expenditures inventory management communications skills decision making financial statements analysis research skills fast learner,ACCOUNTANT
multiskilled engineering manager qualifications microsoft project microsoft office microsoft visio ibm rationale doors communicationpresentations risk analysis process improvement cmpro experience multiskilled engineering manager 032015 current company name city state graduate boeings gss emerging leadership development program selected participate boeings systems engineering leadership program tested implemented first time quality metrics across boeings gss division recognized technical lead engineer within hardware engineering integrated product team ipt led hardware team successful development delivery multiple f15 training systems customers including united states korea singapore saudi arabia manage team sixteen electrical mechanical engineers responsible design development high fidelity training devices us navy royal australian air force nasa devices include p8a f22 cst100 starliner lead multiple initiatives goal continuous improvement initiatives included thirtyfive percent reduction electrical engineering cost estimating relationship simplifying retrofit process modifying peer review process implementing design value focusing first time quality work engineers team aid career development providing opportunities increased responsibility responsible staffing projects work new projects awarded develop project schedules monitor performance using earned value management evm manage communication multiple teams including systems engineering procurement manufacturing software engineering lead systems engineer 082008 032015 led multifunctional team development hardware systems support military space capsule commercial flight simulators performed project management tasks working customer define scope project developing project schedules generating staffing profiles monitoring project evm supported technical proposals defining hardware solutions developing project schedules assisting creation work breakdown structure producing bill materials providing hardware labor estimates served technical point contact multifunction teams including electrical engineering mechanical engineering software engineering procurement manufacturing presented technical solutions project status senior management customers lead electrical engineer 052005 082008 company name city state led electrical engineering design development manufacturing delivery ten military flight simulators us air force two flight simulators singapore team able complete electrical engineering tasks ahead schedule budget initiated lean practice performing hardware checkout final phase manufacturing instead waiting manufacturing turnover practice resulted schedule savings three weeks per flight simulator validated electrical engineering drawings met requirements compliant drawing standards supervised installation numerous flight simulators throughout united states united kingdom south korea electrical engineer 112001 052005 designed electrical systems integrated military flight simulators systems included acdc power distribution video distribution control loaders communication systems designed wire harnesses military flight simulators effort consisted specifying components wire connector sizing interfaces developed design specifications schematics assembly drawings manufacturing military flight simulators played integral part production first high fidelity f15 flight simulator based architecture consisting personal computers initiated trade study utilize commercially available uninterruptible power supplies instead custom designed power distribution systems provide power simulators resulted cost savings 150000 per training facility education master business administration mba indiana university bachelor science electrical engineering electrical engineering bsee university evansville project management graduate certificate villanova university interests secret security clearance youth sport coordinator coach skills air force budget hardware conflict management continuous improvement dc delivery doors electrical engineering electrical systems engineer estimating senior management functional drawing hardware design ibm leadership team leadership leadership development materials mechanical mechanical engineering microsoft office microsoft project microsoft visio navy peer review power distribution power supplies presentations process improvement procurement producing project management project planning proposals quality risk analysis schematics siemens software engineering staffing systems engineering video additional information additional information secret security clearance youth sport coordinator coach,ENGINEERING
teacher skills e ducator people skills enthusiasti c problemsolve r great organizational skills encouraging technology savvy eager learn communicates great colleagues parents sets high clear expectations students eager teach loves teach students love learn always looking ways grow person educator education university redlands 2008 elementary credentials education city state united states california baptist university 2006 bachelor arts liberal arts city state united states teaching experience company name teacher city state long term substitute fifth gradehired probationary teacher taught second grade two years became tenure taught fifth grade one year trained trainer trainees write institute grade level lead one year promoted language development skills reading storytellingapplied positive reinforcement method redirect negative behaviorsassisted 10 children per station small group learning periods system 44 instruction conducted small group individual classroom activities based differentiated learning needshelped prepare daily lesson plans activities lessonscommunicated effectively educators various grade levelssupported students developing strategies individual needs classroom group dynamicswrote daily weekly lesson plans tutored school twice week four years company name teacher city state taught second grade one year promoted language development skills reading storytellingapplied positive reinforcement method redirect negative behaviorsconducted small group individual classroom activities based differentiated learning needs tutored school twice week organized field trips local parks fire stations zooshelped prepare daily lesson plans activities lessonsencouraged students understanding helpful otherssupplied oneonone attention student maintaining overall focus entire groupphysically verbally interacted students throughout day keep engagedcommunicated effectively educators various grade levelssupported students developing strategies individual needs classroom group dynamicswrote daily weekly lesson plans conducted familyconnection home projects company name teacher city state fourth grade teacher two years looped fourth graders last year teach fifth grade teach critical thinking close reading strategies common core grade level lead two years meet rcd team write math units tutor school two years lead gate students writing school newspaper apply positive reinforcement method redirect negative behaviorsconduct small group individual classroom activities based differentiated learning needsobserve students supply teachers feedback regarding potential learning blocks opportunities supportencourage students understanding helpful otherssupply oneonone attention student maintaining overall focus entire groupphysically verbally interact students throughout day keep engagedcommunicate effectively educators various grade levelssupport students developing strategies individual needs classroom group dynamicswrite daily weekly lesson plansimplement programs encourage student participation communicate parents weekly basis student progress assess students monthly star reading star math give weekly comprehension assessments oral written incorporate technology classroom ie ipads professional development write institute get ahead writing english language development common core math common core language arts combination class support leadership grade level lead three years trainer trainees write institute trainer trainees common core rcd unit writer current site accomplishments last year asked administer gate school program together gate identified students created school newspaper named jr journal invented five topics would every issue helped create outline template reporters could follow eventually independently student chose different topic every month would either interview research write article section would write rough draft would edit would type final draft put newspaper template students would also chance find graphics take pictures fit topic turned great able publish four issues second year great accomplishment educator love write school newspaper high school chance share passion mine see students enjoy coming school put advanced brains work great experience cant wait year,TEACHER
personal trainer summary hard working seasoned customer service professional extensive experience face face service sales seeking new opportunity stable organization use skills knowledge make positive contribution assist growth company personal career highly motivated professional excellent interpersonal motivational skills infectious enthusiasm positive attitude extensive experience meeting goals personal professional ie sales fees gross profit contribution hours experience successful track record managing others proven experience sales 15000 dollars sold 3 years building maintaining relationships key customers business leaders community experience gained leading staff business development customer retention recruiting expense management selfmotivated individual continuously striving success strong sense discipline desire learn new skills works well individual part team ability easily anticipate needs desires customers works well pressure deadlines experience personal trainer 092014 company name city state provide orientation instruction member pertinent apt technique suitable exercise intensity body mechanics frequency duration along right selection equipment usage supervise directly exercise session perform oneonone members ensure correct body mechanics exercise technique form oversee individual response towards exercise modify program appropriate forecast member needs progress rate along present new exercises required sustain progress member consult members identify health history personal goals previous exercise history plus lifestyle factors affecting success potential prepare individual exercise program basis health history members personal goals fitness assessment results maintain manage top level customer hospital associate plus physician satisfaction pertinent fitness programs exercise equipment along interaction fitness associates promote affirmative clientfocused relations customers maintain update records member training productivity fitness manager fitness manager 092013 082014 company name city state recruited train personal trainers respective job duties prepared weekly schedules work assignments fitness trainers ensured customers given high quality services assistance needed assisted developing maintaining workout programs stayed abreast latest updates fitness industry ensured gym facility maintained clean safe orderly ensured gym equipment kept good working condition monitored initial workouts new customers provide feedback offer various fitness programs suite customers specific needs work staffs achieve monthly target ensure staffs follow centers procedures policies enhance revenue providing additional discounts services existing new customers supervise daytoday operations gym personal training sessions organize educational training seminars meetings personal training staff professional growth resolve issues complaints pertaining personal training customers implement customer suggestions recommendations optimize training program schedule conduct gym tours new customers maintain paperwork regarding personal training schedules procedures fitness manager master trainer 082010 092013 company name city state served liaison general manager fitness consultant staff assisted fitness coordinator daily operations enforce fitnessrelated policies procedures execute risk management plan recruited hired trained scheduled assisted evaluation personal trainers fitness consultants staff organized manage staff meetings coordinated continuing education workshops verified fitness attendant payroll end pay period maintained fitness activity areas inventory making recommendations fitness center purchasing assisted general manager substitution process providing facility coverage needed served liaison fitness attendant staff equipment technician staff personal trainer 122008 092010 company name city state assessed needs capabilities individuals fitness assessment procedures advised individuals correct method use exercise machines devices including weights developed individual exercise programs individuals based age fitness levels provided instruction variety fitness activities including nongym related activities motivated clients work hisher maximum safe potential entire workout assured exercises done proper form technique maximizing results helped clients develop realistic attainable goals continually modifying training objectives education bachelor science exercise science human performance 1 2008 exercise science human performance aa exercise science 1 2006 mesabi range community college state exercise science afpa nutrition certification completion buena vista university city state skills apt consultant client clients general manager instruction inventory meetings payroll policies progress purchasing quality risk management seminars technician workshops,FITNESS
supervisory logistics management specialist summary target focused highly motivated competent logistics manager long track record utilizing people personnel financial budgets obtain positive results comprehensive understanding logistics methodology aviation maintenance management inventory control well demonstrating high standards work practices safety conscious attitude highlights data collection analysis exceptional organizational skills analytical thinker creative problem solver public speaking inventory tracking budget management staffing recruiting professional works well independently decisive resultsoriented strategic planner works well independently flexible accomplishments leadership supervised 10 marines 20 civilians issuing department defense nato units 2920 pieces ground support equipment gse aviation weapon support equipment awse research conducted research led development contingency program tracking maintenance actions performed people management responsible training recertification 21 personnel utilizing training budget 1200000 dollars financial management directly responsible fiscal year budget 22817000 dollars maintained 100 accountability large section equipment worth 16 million dollars steered daily operations support 16 million equipment supplies deficiencies losses damages competitive analysis performed maintenance analysis recommendations increase maintenance output production numbers decreasing costs experience october 2009 current company name city state supervisory logistics management specialist managing team 30 employees busy work environment establish implement departmental policies goals objectives procedures creating managing analyzing performance data information ensuring appropriate documentation kept file available inspection times ability establish rapport people social backgrounds ensuring compliance environmental health safety goals objectives encouragingidentifying developing best practice strategy ensuring stage distribution maintenance process time budget right quality standards august 2005 august 2008 company name city state quality assurance chief reviewed edited correspondence prior release submission signature performed variety assignments directed toward ensuring acceptability products acceptable levels quality operations involved ensure compliance local state federal laws regarding ordering use disposal hazardous material ensure compliance comnavairforinst 47902 local maintenance instruction manuals publications provide liaison qulaity assurance department maintenance departments conduct audits identify trend analysis correction defects deficiencies november 2002 july 2005 company name city state advanced communication navigation supervisor coordinated work schedules 14 electronics technicians creating balanced shifts work center better meeting needs customers • monitored equipment usage adjusted work priorities resulting flexible productive work center • calculated costs equipment repairs vice replacement costs reducing repair costs hours worked technicians january 1997 july 2002 company name city state aviation maintenance management instructor aviation maintenance administration management training instructor course coordinator nalcomis ima power plants documentation procedures nalcomis ima work center management documentation procedures nalcomis ima production successfully graduated 400 department navy students proper documentation aviation maintenance management accordance comnavinst 47902 education 2013 university phoenix mba business 372 gpa member delta mu delta international honor society business coursework business management coursework business management communications managerial statistics management communication coursework operations quality management coursework advanced coursework business administration public policy coursework marketing communications coursework law political science 2011 university phoenix bachelor science business 34 gpa coursework business management communications coursework business communications management information systems coursework business communications management information systems operations quality management coursework managerial statistics management communication coursework skills ability lead motivate build successful teams understand legal regulatory information security compliance requirements proven influencer negotiator achieving targets dynamic complex business environment team leading people development skills able manage develop diverse group highly skilled people pragmatic approach getting required results ability manage operations within budgetary constraints,AVIATION
engineering lab technician career focus main objective seeking employment triumph actuation systems inc work professional atmosphere utilize skills continue gain experience aerospace industry advance career professional experience engineering lab technician oct 2016 current company name city state responsible testing various seat structures meet specific certification requirements maintain calibrate test instruments ensure testing capabilities maintained ensure data captured recorded correctly certification test reports duties also dynamic test setup static suite testing engineering lab technician sr specialist apr 2012 oct 2016 company name city state utilized skills learned labview course 1 training construct maintain labview vi programs responsible fabricating maintaining hydraulicelectrical test equipment complete development qualification programs apply engineering principles operate electrical mechanical hydraulic systems test pumps motors actuators aircraft work closely design engineers lab management investigate performancedesign issues completed lean six sigma5s training seminar assembly test technician mar 2007 mar 2012 company name city state lead technician overseeing three member crew responsible maintaining high quality standards high volume production environment responsible cargo door system actuators boeing 787 aircraft experience hydraulic components meet military faa regulations work closely engineering group quality assurance inspectors resolve problems development actuators munitions systems journeyman mar 2003 mar 2007 company name city state responsible certifying small arms actuation devices bombs rockets munitions items supervised work crews 35 men supporting usaf aircraft operation enduring freedom assembled rockets bombs small arms operation enduring freedom train newly assigned personnel line delivery section transporting loading delivering munitions aircraft skills dasylab labview mechanical electrical lean5s hydraulic testing test stand fabrication education training associates applied science electronics engineering 2011 forsyth technical community college city state applied science electronics engineering associates applied science munitions systems technology 2007 community college air force city state applied science munitions systems technology,ENGINEERING
consultant professional summary accomplished seller marketing entrepreneurial chops proven record exceeding service standards outpacing performance goals solid technical background focus b2b saas programmatic advertising motivated teamoriented enthusiastic helping companies grow skills b2b sales network development lead prospecting interpersonal communication skills brand marketing business development product development content creation accounting vc advertising website agency b2b billing book brand strategy budgets business development c com interpersonal communication content content creation clients client delivery product development ecommerce editorial finance managing marketing meetings enterprise network sales selling staffing strategic phone tv work history consultant 012020 current company name – city state project manage drinkbumpcoffeecom sheaucom website launches oversee marketing content creation 3rd party integrations three brands prospect onboard 100 traditional retailers d2c ecommerce brands sheau within first 3 months person meetings cold emails phone calls sourced 30 new relationships vcs likeminded brands affiliates partner sohuis content events senior account executive 032019 012020 company name – city state grew 500k book business 10 crosssell upsell opportunities managing pipeline 60 enterprise brands conducted client qbrs developed plans internal teams grow territory customized demos mockups strategic partners created new process documenting sales wins implemented company wide senior account executive 042018 032019 company name – city state achieved 224k new business selling influencer marketing solutions csuite executives brought companys first airline client selfsourced opened new revenue channel spearheaded east coast agency business working internally marketing finance develop new pitch terms account director 032017 042018 company name – city state managed 1mm quarterly pipeline selling programmatic advertising solutions agencies brands increased sales revenue 315 9 months teams top seller exceeded quarterly quotas hitting 123 goal q4 2017 account manager 062015 032017 company name – city state supported 3mm average quarterly book business consistently contributed regional incremental goals earning multiple spot bonuses addressed problems accounting billing service delivery maintain enhance client satisfaction mentored trained account coordinators account managers production coordinator 072014 062015 company name – city state act main point contact high profile clients internal teams develop events onsite activations website builds design work brand strategy editorial content defined project scope including goals deliverables schedules staffing sows budgets sales coordinator 122012 072014 company name – city state supported sales team selling managing executing large scale outofhome advertising programs assistant media planner 102011 112012 company name – city state developed executed multimilliondollar digital tv print mobile campaigns jj education ba rhetoric communications 052011 university richmond city state division 1 womens lacrosse writing consultant kappa alpha theta member global players study abroad student athletes competed prague berlin world cup tournaments developed club lacrosse clinics central europe work history consultant 012020 current company name – city state project manage drinkbumpcoffeecom sheaucom website launches oversee marketing content creation 3rd party integrations three brands prospect onboard 100 traditional retailers d2c ecommerce brands sheau within first 3 months person meetings cold emails phone calls sourced 30 new relationships vcs likeminded brands affiliates partner sohuis content events senior account executive 032019 012020 company name – city state grew 500k book business 10 crosssell upsell opportunities managing pipeline 60 enterprise brands conducted client qbrs developed plans internal teams grow territory customized demos mockups strategic partners created new process documenting sales wins implemented company wide senior account executive 042018 032019 company name – city state achieved 224k new business selling influencer marketing solutions csuite executives brought companys first airline client selfsourced opened new revenue channel spearheaded east coast agency business working internally marketing finance develop new pitch terms account director 032017 042018 company name – city state managed 1mm quarterly pipeline selling programmatic advertising solutions agencies brands increased sales revenue 315 9 months teams top seller exceeded quarterly quotas hitting 123 goal q4 2017 account manager 062015 032017 company name – city state supported 3mm average quarterly book business consistently contributed regional incremental goals earning multiple spot bonuses addressed problems accounting billing service delivery maintain enhance client satisfaction mentored trained account coordinators account managers production coordinator 072014 062015 company name – city state act main point contact high profile clients internal teams develop events onsite activations website builds design work brand strategy editorial content defined project scope including goals deliverables schedules staffing sows budgets sales coordinator 122012 072014 company name – city state supported sales team selling managing executing large scale outofhome advertising programs assistant media planner 102011 112012 company name – city state developed executed multimilliondollar digital tv print mobile campaigns jj personal information interests lover great outdoors extreme hikes including kalalau trail kauai hi wai rata canyon new zealand avid audiobook listener documentary watcher true crime enthusiast selfproclaimed chef creative writing hobbyist skills b2b sales nnetwork development llead prospecting iinterpersonal communication skills bbrand marketing bbusiness development pproduct development ccontent creation accounting advertising agency b2b billing book brand strategy budgets business development c com interpersonal communication content content creation clients client delivery product development ecommerce editorial finance managing marketing meetings enterprise network sales selling staffing strategic phone tv vc website,CONSULTANT
teacher summary energetic years experience highlevel executive support roles organized professional dedicated focused employee manager excels prioritizing completing multiple tasks simultaneously following achieve project goals adept managing multiple projects ease using expert time management methods highlights microsoft office proficiency excel spreadsheets meticulous attention detail quickbooks expert schedule management selfdirected advanced ms office suite knowledge resourceful selfstarter articulate wellspoken flexible accomplishments lesson planning introduced new learning methods ensure total comprehension students material development created lesson plans targeting differentiated learners create engaging educational experience team building leadership created collaborative classroom experience studentcentered activities plan development planned conducted activities balanced program instruction demonstration work time provided students opportunities observe question investigate education strategies employed special educational strategies techniques instruction improve development sensoryperceptualmotor skills language cognition memory goal setting established clear objectives lessonsprojects communicated students achieving total understanding grading rubric overall class expectations technology integration increased student participation test scores introducing relevant computer programs exercises encourage student interest enjoyment creative lesson planning motivated students engage course materials history wwii course organizing war veteran come class speak personal experience parent communication regularly met parents discuss student issues course weakness areas counseling served student mentor counselor students academic problems personal adjustments arose meeting guardians reach solutions experience teacher 072012 current company name city state routinely met students parents regarding inclass issues learning interruptions discuss solutions taught language arts social studies 43 5th grade studentsused variety teaching techniques encourage student critical thinking discussion 5th gradeestablished enforced rules behavior procedures maintaining order among class 22 students developed administered corrected tests quizzes timely mannercoordinated school tutoring hours teachers help students need extra attentionreceived high remarks creativity classroom lesson plans instructional techniques students parents facultycombined discipline plan effective measures various lesson plans increase concentration participation progress student accountabilityearned positive verbalwritten feedback parents regarding classroom instruction student learning successdesigned lesson plans focused age levelappropriate material business partner 072007 current company name city state computed recorded proofread data records reports worked closely company executives identify new business opportunities routinely participated sales process reported consolidated company financial performance calculated prepared issued bills invoices account statements according established procedures complied federal state company policies procedures regulations reconciled reported discrepancies found records communicated customers employees individuals answer questions explain information designed electronic file systems maintained electronic paper files made copies sent faxes handled incoming outgoing correspondence posted open positions company social media websites organized files developed spreadsheets faxed reports scanned documents created weekly monthly reports presentations properly routed agreements contracts invoices signature process received distributed faxes mail timely manner managed daily office operations maintenance equipment created maintained spreadsheets using advanced excel functions calculations develop reports lists performed heavy bank reconciliations cash flow statements media assistant 082011 072012 company name city state replaced worn labels barcodes keep materials good physical conditionreshelved books maintain neat tidy reading areacleaned repaired damaged books library resource materialsmonitored lending reserved course materialscompiled circulation statistics drafted reports monthtroubleshooted technical problems library computers technologyanswered patrons questions circulation deskcoached students faculty staff use electronic print internet resourcesmaintained complete accurate records library transactions teacher 072007 062008 company name city state teaching experience education bachelor arts educationpyschology 1 2007 university maine fort kent city state skills resultsoriented dedicated team player strong interpersonal skills time management,TEACHER
engineering manager core qualifications executive decision maker process design improvement new product development strategic planning development lean six sigma practitioner product design budgetary policy development automation design quality control project management execution economic analysis ergonomic safety conscious professional experience engineering manager 102012 032014 company name city state boyden ia october 2012 march 2014 manufacturer agricultural grain handling sprayer products recreational vehicle trailer towing equipment engineering manager managing design engineering resources responsible new product development product improvement efforts well build operations engineering department process development improvement implementation led implementation project management principles effective new product development project execution led department reorganization creating cohesive environment among design manufacturing resources led future state factory initiative better align production resources project manager 052011 082012 company name city state oshkosh wi may 2011 august 2012 military vehicle manufacturer includes hemtt matv lvsr mtvr het fmtv commercial snow product project manager plan develop execute programs projects accordance strategic objectives business requirements drive continuous improvement order become profitable effective resource allocation managed planning execution building expansion automated wash system implementation 15m managed transition installation assembly process hemtt military vehicles 25m led crossfunctional team design develop implement electronic production control solution 1m worked operations team standup new military vehicle inspection facility process 2m senior manufacturing engineer 012010 012011 company name city state jackson mn 2010 2011 ag equipment manufacturer includes challenger rogator terragator massey ferguson wilmar products senior manufacturing engineer improve productivity ontime delivery means improving resource capability utilization lean six sigma productivity tools development production methodologies integrated product design led team improve material review process effectively address product nonconformance reduce wip led crossfunctional team continue development tab slot production methodology worked team standardize tooling improve manufacturing capabilities efficient operations senior manufacturing engineer 012008 012010 company name city state spencer ia 2008 2010 company diversified industrial manufacturer includes production hydraulic pumps motors senior manufacturing engineer led process improvement efforts major core commodities within hydraulics manufacturing facility participated new product development initiatives ensure design manufacturability cost containment effective resource allocation designed led implementation machining resource reorganization increased product velocity better throughput key core commodity led 40 reduction wip 50 reduction scrap coordinated efforts manufacturing design resources improved resource capability todd korbitz korbitzthotmailcom 920 7166086 manufacturing engineer 012004 012008 company name city state emmetsburg ia 2004 2008 company manufacturer aerial scissor lifts used elevate personnel heights 30 feet manufacturing engineer led process improvement quality control efforts implementation new tooling automated equipment increased daily production output 32 units per day 2004 70 units per day 2008 substantially decreased labor requirements designed managed implementation robotic welding workcells improved quality 70 reduction rework improved human resource effectiveness meet business needs improved tooling fixturing led 90 reduction rework efforts due uneven scissor stacks lean elevated maximum height education master business administration project program management keller graduate school management devry university city state us master business administration may 2010 concentration project program management gpa 36 keller graduate school management devry university naperville il bachelor science political science economics minnesota state university city state us bachelor science degree political science may 2004 emphasis political philosophy minor economics gpa 35 minnesota state university mankato mn earned placement deans list served student advisor dean social behavioral sciences manufacturing engineering technology northwest iowa community college city state us manufacturing engineering technology july 1997 northwest iowa community college sheldon ia 1st place iowa 4th placenational automated manufacturing competition student government senator affiliations coached 2 first lego league robotics teams 1 first tech challenge robotics team accomplishments awarded four army achievement medals earned placement deans list served student advisor dean social behavioral sciences military experience specialist 011989 012007 company name spencer community school district spencer ia 2008 2011 board trustees board president developed community relationships effective resource allocation district sustainability conduct policybudget development leadership evaluation resource analysis project prioritization led union contract negotiations improved district financial solvency increasing taxes led planning passage new middle school building addition led transition old middle school building community apartments senior center spencer public library spencer ia 2007 2010 board trustees board vice president set direction library advocating planning evaluating monitoring resources services spencer stem spencer ia 2007 2011 cofounder coach mentor coached 2 first lego league robotics teams 1 first tech challenge robotics team united states army army national guard retired 1989 2007 fire direction automated tactical data systems specialist awarded four army achievement medals member task force 21 tested made recommendations 21st century tactical targeting equipment skills engineer manufacturing engineer process improvement tooling welding automated equipment quality control robotic robotic welding operations new product development product development transmissions commodities hydraulic pumps hydraulics machining pumps project management design engineering engineering department process development assembly assembly process business requirements continuous improvement electronic production inspection production control project manager massey ferguson product design six sigma sixsigma automation design budget contract negotiations ergonomic ergonomics fanuc mentor policy development process design robotics strategic planning program management industrialmanufacturing manufacturing engineering,ENGINEERING
hr volunteer asst manager professional summary dedicated every project worked strong undergraduate graduate credentials including five years experience assisting management human resources look expand knowledge increasing chances future career opportunities completing doctorate business program educating full time student puts position operate industries manufacturing government healthcare industries alone would increase earning potential educated aspects business help operate organization needed masters degree business administration along able comprehend needed organization succeed aspiration completing mba program helping allow work top management positions along allowing show skills gained education skills human resource management product design development strategic warehouse management added knowledge run organization ethical manor making sure aspects true organization making sure policies regulations met within timely manner making sure organization suffer paying unwanted fees taking organizations cash flow knowing get product service receiving location time another aspect key points learned undergrad education learning entrepreneurship master business administration grand canyon university dates 2016 current expected graduation date 042018 key points education marketing management economics leadership organizations operations management quantitative methods managerial accounting finance strategic management extremely organized conflict resolution selfmotivated process implementation staff development client assessment analysis risk management processes analysis project management strong verbal communication budgeting finance team liaison human resource management product design development strategic warehouse management added knowledge run organization ethical manor making sure aspects true organization making sure policies regulations met within timely manner making sure organization suffer paying unwanted fees taking organizations cash flow knowing get product service receiving location time another aspect key points learned undergrad education learning entrepreneurship master business administration grand canyon university dates 2016 current expected graduation date 042018 key points education marketing management economics leadership organizations operations management quantitative methods managerial accounting finance strategic management extremely organized conflict resolution selfmotivated process implementation staff development client assessment analysis risk management processes analysis project management strong verbal communication budgeting finance team liaison work history hr volunteer asst manager company name city state january 2009 volunteer assistant human resource manager company name city state august 2009 september 2014 assist handling common workplace disputes assist maintaining employment policies inform staff assist hiring firing disciplining staff assist handling compensation benefits assist creating new benefits assist setting salaries certain positions organize benefits like healthcare pensions volunteer assistant human resource manager january 2014 assist handling common workplace disputes assist maintaining employment policies inform staff assist hiring firing disciplining staff assist handling compensation benefits assist creating new benefits assist setting salaries certain positions organize benefits like healthcare pensions skills advertising ba benefits business administration business strategy cash flow economics employee relations finance firing hiring human resource management leadership logistics managerial accounting marketing management operations management organizational performance management policies product design development profit receiving scheduling strategic strategic management advertising ba benefits business administration business strategy cash flow economics employee relations finance firing hiring human resource management leadership logistics managerial accounting marketing management operations management organizational performance management policies product design development profit receiving scheduling strategic strategic management education ba entrepreneurship specializing logistics ashford universitydates 2010 2015 key points education advertising new business strategy organizational management organizational dynamics mba business administration grand canyon university city state 2018,HR
fine jewelry cad designer summary two years experience fine jewelry cad designer seven years experience illustrator jewelry designer founder lead designer z liu design highlights z liu design certified advanced matrix 8 tsplines programs proficient technical drawing illustrator sketching advanced matrix cadcam proficient adobe creative suite along microsoft office applications impeccable attention detail organized bachelor fine arts audiovisual editing accomplishments featured interview papercity magazine dec 2008 spotlighting z liu designs fine jewelry line carried stanley korshak dallas experience may 2016 september 2016 company name city state fine jewelry cad designer create original complex cad designs stock neiman marcus october 2015 february 2016 company name city state fine jewelry cad designer design custommade fine jewelry cad using matrix 8 create photo realistic cad renders customer approval satisfy customer needs increase sales operate solidscape daily 3d print march 2015 august 2016 company name city state fine jewelry cad designer design classic fine jewelry cad using matrix 8 making sure designs manufactured produce water tight stl files ready 3d print october 2011 may 2013 company name city state jewelry image retoucher mac environment make realistic presentations fashion retail focused catalogs ecommerce highpaced studio environment august 2008 october 2010 company name city state jewelry designer developed new original designs interfaced factory production oversea specializing designing fine bridal diamond jewelry jcpenny zales macys etc february 2005 august 2008 company name city state founder jewelry designer retoucher created original 18k fine jewelry carried stanley korshak 2008 2010 msleah adler mssue spielberg ordered 18k semiprecious original design earrings saw ad new yorker magazine education march 2015 academy gemvision city state certificate advanced matrix 8 tsplines october 2014 gia city state matrix 75 comprehensive cadcam certificate 2014 gia colored stone essential certificate september 2012 university arts london city england highend photography retouching certificate may 2003 brookhaven college city state fine arts drawing jewelry technology associate arts fine arts drawing jewelry technology june 1993 navy education university city china bachelor fine arts audiovisual editing professional affiliations gia alumni association 2014 present languages fluent multiple languages english chinese written verbal skills 3d adobe creative suite photo ad arts attention detail cadcam catalogs designing ecommerce english fashion drawing illustrator mac microsoft office applications photography presentations retail sales sketching written,DESIGNER
engineering aide professional summary resourceful facilities tech solid background preventative maintenance repairtalented facilities tech 3 years experience developing executing maintenance programs excellent troubleshooting skillsdetailoriented professional strong technical skills ability learn concepts quickly highlights q mechanicallyinclined q diagnosis repair q skilled concrete finisher q preventative maintenance q dexterous hand tools q suspension alignment q strong attention detail q brake systems expertise q troubleshooting q brake repair replacement q responsible reliable q strategic thinker q excellent problem solver q selfstarter q decisive q critical thinker accomplishments machine troubleshooting q performed effective troubleshooting machinessystems number per weekmonthyear repaired broad range machines systems including types machines systems using toolsproblem diagnosis q used operational knowledge systems parts components solve problems arose assembly documentation q reported documented unsafe conditions equipment andor injury training q responsible providing vision guidance group 20 construction employees training sufficient project plans procedures equipment maintenance q performed routine maintenance equipment asneeded basis inventory control q restocked organized items necessary directed machine repair q detected machine malfunctions problemsolved accordingly q repaired maintained replaced parts dies skills work history engineering aide 122006 042009 company name – city state aided departments development plans cost estimates road parking lot drainage projectscomputed load grade requirements material stress factors determine design specificationswrote daily detailed reports logging work progress quality assurance purposescompleted repairs maintenance work company standardsplanned work determined appropriate tools equipmenttook care facility equipment grounds roads fences service technician 082004 122006 company name – city state followed checklists verify important parts examinedserviced air conditioning heating engine cooling electrical systemsrebuilt faulty assemblies including steering systems linkagesexamined vehicles determine extent damage malfunctionsspecialized servicing brakes fuel systemscommunicated customers regarding vehicle issues potential repairsrepaired replaced belts hoses steering systemsexecuted phases power system tear repairoperated pneumatic tools air compressorsremoved replaced tires shocks struts brakescontributed repeat referral business using strong customer service problem solving skillsrepaired replaced radiators water pumpsorganized work records filed reportstransported customers shop customer service program concrete finisher 051997 072004 company name – city state shaped built roads using large construction equipmentoperated bulldozer properly deploy waste products compactorsdocumented daily equipment inspections submitted daily inspection forms supervisorperformed daily maintenance machine cab wheelsoperated equipment safely efficiently timesserviced maintained vehicles heavy equipmentcorrectly used aggregate sizes classifications road constructionlistened warning alarms responded accordinglyloaded proper materials abiding safety legal standardsobtained proper signatures requiredmonitored various gauges vehicle operation investigated repaired abnormalitiesoperated maintained forklift truck safe efficient mannerretained shop order segregation yard movementset read grade stakes construct roads parking lots building pads landfills sediment pondsexecuted daily pretrip posttrip inspections documentation compliance dot guidelines company policiescompleted repairs maintenance work company standardscounted verified orders picked ensure accuracyplanned work determined appropriate tools equipment 051989 061996 company name followed checklists verify important parts examinedorganized work records filed reports education diploma general studies 1 1986 maury high school state general studies industrial maintenance industrial engineering production engineering mechanical engineering engineering welding fabrication industrial tool manufacturing technology process technology lamar institute technology city state gpa gpa 40 industrial maintenance gpa 40 industrial engineering production engineering mechanical engineering engineering welding fabrication industrial tool manufacturing technology process technology skills customer service customer service documentation forklift forms legal materials policies problem solving skills progress quality assurance read repairs safety struts supervisor tear,ENGINEERING
market analyst promoted assistant director brand strategy professional summary dear cristina team second found position found extremely excited knew right away something part something id deeply regret didnt try im looking really start career involved something grow invest long term see customer marketing coordinator position couldnt excited opportunity zendesk marketing company supporting entire staff demographic research target market campaigns enjoyed marketing aspect always thought id find back somehow consider lucky part amazing company ive put best effort everything given know zendesk place want responsible coordinating every interview within san francisco office greeting candidates onsite maintaining organized status database well main responsibilities ive also managed office expansion filled administrative duties needed pleasure assisting planning holiday party well team activities love recruiting much personable interaction daily basis different backgrounds different personalities ive privilege trained always poised appropriate response every situation guidelines utmost professionalism every phone screen reference call email inperson interview recently opportunity visit college campuses promote zendesk realized much enjoy educating others making believe ive found perfect company im ready perfect position combines everything love excel planning coordinating evangelizing history marketing current role im used supporting entire team entire company manage multiple projects im highly dependable extremely detailed zendesk made passionate professional would love opportunity promote vision customer love best regards zendesk looking recruiting program associate ready wear multiple hats within recruiting ideal associate skilled areas project management event planning vendor university relations budgeting training person glue recruitings daytoday operations operate crossfunctionally across global organization external vendors order ensure hitting hiring goals keeping eye cost per hire course candidate experience responsibilities partner recruiting manager efforts drive talent acquisition results period high growth serve point contact headcount matters maintain relationships external vendors agencies promote manage employee referral program demonstrate subject matter expertise comes ats linkedin work human resources manage immigration needs new hires existing staff coordinate job board postings manage maintain ats run reports organize job descriptions adddelete employee access etc assist recruiting manager tracking department budget roi plan organize recruiting events college fairs hackathons meetups assist reference calls needed manage new hire background check process collaborate human resources ensure seamless candidate onboarding educate new hires hiring managers zendesk recruiting process create adhoc reports presentations needed required 2 years experience human resources recruiting administrative role 12 years experience working ats jobvite preferred basic understanding recruiting world tools processes data drive talent acquisition passion driving bestinclass candidate experience ability maintain confidentiality demonstrated success developing relationships stakeholders across organization exceptional cando serviceoriented attitude strong written verbal communication skills track record successfully able manage multiple projects multiple deadlines multiple owners high attention detail organizational skills demonstrated integrity maturity professionalism sensitivity comfortable ambiguity bachelors degree related experience clear jamie responsible point contact headcount matters meaning question whether hm seat open timing filling seat according finance please check jamie first core qualifications pitney bowes mapinfo including targetpro mapmarker predcitive analytics software geoscape market intelligence software nielsen primelocation market structure segmentation software microsoft officeword excel powerpoint cision media services workamajig jobvite zendesk experience 102011 current company name city state maintain relationships external agencies need approve new agency contract agency isnt playing rules seek jamies help jamie work legal get new contracts approved manage maintain jobvite recruiters still responsible drafting opening reqs within jobvite send req jamie approval jamie insure integrity data ats followup recruiters candidates hanging without disposition assist pulling reports various metrics jamie also responsible addingdeleting employees jobvite access promote manage employee referral program questions whether employee getting credit questions program timing payment etc sent jamie also jamie monitoring referrals closely please stick sla getting back referrals within 2 business days submitted consideration jamie responsible pointing stale referrals havent contacted recruiters monitor job board postings recruiters still responsible postings jamie monitor insure li job slots full arent stale etc please see jamie new postingad youd like place collaborate hr ensure seamless candidate onboarding means jamie touch hr inform us issues background check clearing also monitor reference calls process ensure calls made documented within jobvite addition jamie also continue assist presentations event planning tracking budget educating new hires recruiting processes 032009 082011 market analyst promoted assistant director brand strategy company name city state data visualization demographics assistant ceo team twenty performed market analysis metro pcs comcast develop mico marketing campaigns used psychographic anddemographic research identify trends consumer behavior develop brand strategy responsible evaluating target market clients providing analysis effective marketing strategies performed research built models numerous micromarketing campaigns nationwide converted raw statistical data useful actionable information clients 072008 122008 company name city state responsible creating media lists public outreach facilitated organized focus groups numerous clients compiled earned media portfolios clients organized productbased hit books worked members media daily basis 052006 052008 company name city state helped prepare stimulus materials child reach ageappropriate development implementing sonrise program autism treatment center america communicated case directly consulting therapist parents participated team clinics training meetings workshops develop maintain date therapeutic interventions education 2008 bachelor arts sciences psychology sociology french studies university portland city state france psychology sociology french studies deans list personal information hope clarifies jamies role items work directly let know questions ive detailed skills administrative ad agency autism brand strategy budget consulting contracts credit clients data visualization drafting event planning facilities management focus graphic hr legal mapinfo market analysis marketing strategies marketing market materials meetings access excel microsoft office powerpoint word presentations processes recruiting research sla phone therapeutic interventions vision workshops additional information hope clarifies jamies role items work directly let know questions ive detailed,PUBLIC-RELATIONS
administrative assistant summary determined proactive administrative assistant works sense urgency anticipate needs seniorlevel executives thrives fast paced dynamic environment highlights microsoft office proficiency proper phone etiquette articulate wellspoken time management excel spreadsheets meticulous attention detail professional mature strong problem solver invoice processing works well pressure human resource laws knowledge social media knowledge understands grammar appointment setting database management customer serviceoriented labor relations payroll mail management meeting planning travel administration brand development multimedia marketing trade shows google analytics knowledge market trends direct mail campaigns special events planning adobe illustrator adobe indesign skilled negotiator floor set design pos systems knowledge retail buying friendly outgoing employee scheduling superb sales professional administrative support specialist selfstarter executive presentation development business correspondence organized highend fashion knowledge strong communication skills accomplishments sales surpassed sales goals 25 increased sales 5075 two year period managed successful sales team 25 members consistently exceeded sales goals 15 month process improvement created new departmental procedures manual assessed organizational training needs competitive analysis performed competitive analysis make recommendations future company growth marketing implemented marketing strategies resulted x growth customer base creative problem solving resolved product issue consumer testing formally recognized playing instrumental role implementation cost savings measures planned executed aspects major office headquarter move experience 012014 current administrative assistant company name calendar management overseeingscheduling appointments meetings travel arrangements catering preparations etc provide general administrative support working special projects assigned designated departments sales pr licensing ecommerce assist showroom account executives sales appointments recording updating sales reports analyzing trends opportunities growth based accounts price point overseeing new door approvals licensing accounts researching new prospects scanning filing incoming contracts executed maintain licensee internal directories door distribution lists seasonal line sheets price points preparation business reviews presentations market recaps bimonthly selling information responsible measuring reporting analyzing key performance indicators ecommerce site managing analytics programs evaluate site performance improve conversions 102010 012014 assistant director company name developed several business building programs incentives including limited rewards program membership program weeklyyearly promotions staff education training etc handling buyer responsibilities purchases high volumes company retail inventory analyzing sales trends consumer preferences seasonal variables purchasing allowances fluctuations fulfilling high volumes calendar management overseeing approximately 25employee work schedules appointments travel arrangements meetings timeoff coverage etc coordinating creating visual merchandising marketing collateral preparing instore displays webprint advertisements brochures gift cards webpages banners etc designing trainings protocol manuals evaluation rulers new hires existing employees areas including customer service service performancequality retailup selling etc preparing biweekly payroll ensuring payments accurate based employee commissionshourly wages tax information file overseeing delivered customer service ensuring upheld use company standards addressing consumer complaints discrepancies etc executing company hr obligations advertising job opportunities interviewinghiring trainings evaluations pay negotiations terminations vacationtimeoff requests new hire paperworkdocument verification 092010 012011 technical design intern company name attending daily fit meetings evaluating status functionality samples based updates approving production creatingupdating line sheets updating techpacks garment costing specifications support staff assisting cad updateschanges organizing line books scheduling fit models meetings etc 072010 082010 public relations intern company name updating daily log google alerts brand features press formally documenting archiving press releasesclippings coordinating sample traffic pr dept celebrities photo shoots magazines etc confirmingtracking return samples accountscontacts planning preparing highprofile events ensuring necessary items available execution event list includes first fashion night flagship store w guests anna wintour kate hudson hamptons popup store etc education 2015 bachelors business administration fashion merchandising lim college city state skills familiar hr functionsduties proven abilities account management strong analytical skills superior communication skills proficient ms office adobe illustrator design photoshop languages fluent english spanish,PUBLIC-RELATIONS
marketing commnications public relations specialist summary public relations consultant knowledgeable planning creating implementing campaign strategies media relations placement highlights biography writer microsoft office proficiency self motivated team player effective communication creative problem solving office organization wardrobe organization front desk greeter customer service office equipment fax scanner multi phone line proficient microsoft brand development office suite adobe photoshop research skills legal marketing location scouting licensed trained cosmetologist certified makeup artist westlaw lexisnexis knowledge copyright law project management presentations selfdirected knowledge copyright law westlaw lexisnexis office management new customer acquisition problem solving project management copywriting copyediting promotional campaigns relationship building expert marketing sales specialist deadlinedriven exceptional multitasker decisive problem solver organized efficient motivated team player time management proper phone etiquette works well pressure social media knowledge understands grammar labor relations meeting planning travel administration legal administrative support executive presentation development scheduling mail management business correspondence selfstarter human resource laws knowledge multimedia marketing direct mail campaigns special events planning skilled negotiator graphic design accomplishments litigation assisted attorneys trial preparation developed trial exhibits motions reviewedorganized documents trial discovery legal administration tasks generated typed formatted edited letters documents motions briefs client forms hired trained managed team 15 launched aggressive growth plans helped increase customer base significantly market research defined industry segments identified opportunities domestic international markets organizational development implemented strategy targeting highprofile clientele replaced industry leader within 9 months product launch initiated email marketing project directed team develop database 250 k double optin members weekly product update emails experience marketing commnications public relations specialist january 2001 current company name city state cultivate maintain close productive relationships journalists bloggers opinion leaders create print webbased communications materials story pitches press releases qanda interviews presentations video scripts speeches consistent clients image message public speaking correspondence press behalf clients press preparation client conferences media interviews speeches marketing intern company name city state social media outreach event planner august 2010 july 2014 company name city state assist negotiations space contracts conduct research book event space making site visits create revise room layouts event order supplies audiovisual equipment arrange food beverage ensure appropriate décor gather information project achieve quality event production make travel arrangements propose new ideas improve event planning implementation process serve liaison vendors eventrelated matters assist managing onsite production cleanup events necessary prepare nametags materials notebooks packages gift bags registration lists seating cards etc close event assist preparing budgets provide periodic progress reports staff directors event project keep track event finances including check requests invoicing reporting coordinate appointments visits see space scheduling events calendar prepare modify event contracts requested legal royalties intern regional director urban music june 2013 september 2013 company name city state gathered analyzed research data regarding statutes decisions legal articles codes drafted meeting agendas supplied advance materials andexecuted followup meetings team conferences managed receptionist area including greeting visitors responding telephone inperson requests information created powerpoint presentations used business development made copies sent faxes handled incoming outgoing correspondence photocopied correspondence documents printed materials admissions representative march 2013 september 2013 company name city state computed recorded proofread data records reports researched negotiated implemented tracked advertising public relations activities defined project company vision strategies tactics identified customer needs market research analysis managed editorial content design distribution external company newsletter cultivated positive relationships community public relations campaigns school board substitute teacher september 2006 may 2010 company name city state applied progressive teaching principles class 29 students improving standardized tests scores 17 sixmonth period conducted small group individual classroom activities based differentiated learning needs communicated effectively educators various grade levels taught english literature grades 1012used variety teaching techniques encourage student critical thinking discussion 9th grade world history course taught creative writing diverse class 20 studentsestablished enforced rules behavior procedures maintaining order among class 18 students developed administered corrected tests quizzes timely manner received high remarks creativity classroom lesson plans instructional techniques students parents faculty designed lesson plans focused age levelappropriate material human resources assistant may 2003 may 2005 company name city state developed training manual new staff ease transition new employees effectively communicated team members maintain clearly defined expectations collected monitored evaluated customer requirements achieve desired delivery time order fill rates generated distributed daily reports order acknowledgments appropriate personnel served link management employees handling questions interpreting administering contracts helping resolve workrelated problems directed personnel training labor relations activities advised managers organizational policy matters recommend needed changes reviewed federal state laws confirm enforce company compliance created organizational flow charts career path reports evaluate employee compensation information ran biweekly payroll process led weekly open enrollment question answer session employees benefit program updates developed implemented monitored programs maximize customer satisfaction def jam records marketing assistant january 2003 january 2005 company name city state complete works wardrobe 2009 list clients live nation tennessee state university busy bee marketing def jam baileys billiards cocacola company red zone entertainment fli musik group nashville music city fashion show carnivo liquor red bull marketing assistant march 2002 march 2003 company name city state marketing promotions branding assistant january 1998 september 2001 company name city state communicate marketing department ensure appropriate planning strategies structures place followed assist development annual marketing plan organization research development marketing plan establish system reports communications information marketing team sales team feedback organize department meetings review progress programs review week employment employment agencies office team volt adecco administrative marketing temp southern university law center chair barristers ball sports entertainment legal association president 2014 vp entertainment 2013 legal assistant intern may 1999 september 1999 company name city state completed case research via lexisnexis westlaw databases monitored legal volumes verify law library uptodate collected data prepare draft settlement packages clients composed typed routine letters correspondence analyzed law sources including statutes recorded judicial decisions legal articles constitutions legal codes used computer databases credit reports tax legal filings locate persons compile information investigations organized legal memoranda client correspondence education juris doctorate law 2014 southern university law center city state usa bs mass communications 2001 tennessee state university city state usa mass communications sociology 1 2008 tennessee technical center city skills administrative adobe photoshop artist book budgets conferences contracts creative problem solving client clients customer service event production event planning fashion fax image invoicing notebooks law legal managing marketing plan marketing materials meetings microsoft office suite office works negotiations office equipment presentations press press releases progress public speaking quality reporting research sales scanner scheduling self motivated scripts speeches team player phone travel arrangements video writer,PUBLIC-RELATIONS
personal assistantintern deputy minister construction housing sierra e summary executive administrative support professional offering versatile office management planning research skills committed quality performance cognitive thinking management organizational goals seeking position development executive assistant skills identifying project strategies locations utilized mutual growth success particularly wish apply extensive research skills customer service experience dynamic real estate setting highlights strong interpersonal communication skills articulate wellspoken professional mature meticulous attention detail resultsoriented russian fluent spanish advanced reading writing advanced ms office suite knowledge time management database management conference planning travel administration business correspondence executive presentation development employee training development accomplishments awarded bonus recognition managing addition 50 staff members planned corporate meetings lunches special events groups 50 employees supported deputy minister russian federation personal document management calendar organization collateral preparation meetings government officials helped manage coordinate installation roadway parking lot project within entire commercial development wrote produced series 10 audio print stories prism radio broadcast investigating economic development trends washington dc metropolitan area intl tv services inc earned deans list 2012 2014 experience company name city state personal assistantintern deputy minister construction housing sierra e 102014 122014 organized files developed spreadsheets reports managed daytoday calendar dm created maintained spreadsheets using advanced excel functions calculations develop budget reports lists created powerpoint presentations used local construction projects handled media public relations inquiries drafted meeting agendas supplied advance materials executed followup meetings team conferences planned travel arrangements 10 executives government officials researching analyzed current economic trends urban mixeduse development company name city state executive assistant director operations ceo 052011 062014 managed ceos complex frequently changing travel arrangements coordinated preplanning trips managed external contacts ceo kept track periodic communication needed priority contacts created expense reports budgets filing systems conducted research prepare gather proof briefing materials agendas decks executivelevel meetings processed travel expenses reimbursements assisted team building initiatives overall support maintenance organizational culture employee morale supported human resources department annual employee review process manage performance merit increases directed administrative functions directors principals consultants key managers translated edited russian spanish news media english frequently used word processing spreadsheet database presentation software company name city state teacher assistant 012006 062006 developed taught spanish language lessons promote student interest teachers behalf fostered meaningful relationships among students teamwork community service projects collaborated team faculty develop afterschool spanish tutorial programs companyname city state loan officer intern 012005 122005 compiled database loan applicants credit histories corporate financial statements financial information developed maintained relationships local real estate agents learned originate review process close administer customer loan proposals maintained strict confidentiality bank records client information reviewed edited loan agreements ensure accuracy education master arts economics community development 2015 pennsylvania state university city state gpa 40 bachelor arts international relations spanish language 2008 george mason university city state gpa 32 skills people skills interpersonal communication clientemployeestudent relations customer service team building cultural diversity experience advanced problemsolving office administration ms office suite database management filing financial statementstransactions basic hr procedures clevel management presentations proposals real estate knowledge report writing market research translation spreadsheet employee training travel arrangements typing speed 60 wpm word processing editing,CONSTRUCTION
assistant manager sales relocation specialist summary working professionally field multifamily housing communities two years day day duties sales relocation assistance taking tours helping resident client issues many administrative office tasks processing monies following leads scheduling vendors maintenance issues ordering supplies data collection weekly reports owners appointment setting learn adapt easily work well others efficient accurate work received bs appropriate technology appalachian state university 2012 currently completing second degree part time online bsbe information technology east carolina university experience assistant manager sales relocation specialist jun 2014 current company name city state leasing apartments two multifamily apartment communities popular south park third ward neighborhoods charlotte leasing sales apartment homes helping current residents issues concerns assisting maintenance scheduling service requests buffer maintenance residents following residents service requests walking model tour path clubhouse business fitness centers setting refreshments start day maintain professional appearance community making sure marketing collateral prospects scheduling appointments tours taking prospects tours community model apartments gathering contact information prospects following prospects three forms contact email phone hand written letter following telephone internet leads throughout day answering phones filing checking maintaining property associate email total leases first month 12 maintain property renewal programs increasing percentage residents compliance company renters insurance requirements complete weekly market analysis survey including limited current market conditions nearby acquisitions miscellaneous property data follow quarterly marketing plans go marketing visits surrounding businesses weekly typing new leases renewals putting lease files together according national apartment association checklistformat floating leasing agentconsultant apr 2013 jun 2014 company name city state leasing apartments three multifamily apartment communities helping current residents issues concerns best ability assisting maintenance scheduling service requests buffer maintenance residents following residents service requests walking model tour path clubhouse fitness center start day maintain professional appearance community making sure marketing collateral prospects scheduling appointments tours taking prospects tours community model apartments gathering contact information prospects following prospects three forms contact email phone hand written letter following telephone internet leads throughout day answering phones filing checking maintaining property associate email total leases first year 58 maintain property renewal programs maintained 55 renewal rate fairington increased percentage residents fairington compliance company renters insurance requirements september 2013 72 april 2014 99 complete weekly market analysis survey including limited current market conditions nearby acquisitions miscellaneous property data follow quarterly marketing plans go marketing visits surrounding businesses typing new leases renewals putting lease files together according national apartment association checklistformat construction crew member jun 2012 dec 2013 company name city state demolition homes retail space remodeled framing sheet rocking cleanup jobsite remodel build complete server oct 2011 feb 2013 company name city state construction crew member jan 2002 jan 2009 company name city state demolition homes retail space remodeled framing sheet rocking cleanup jobsite remodel build complete education bsbe information technology present east carolina university city state online bsbe bachelor science appropriate technology may 2012 appalachian state university city state renewable energy green technologies high school diploma college prep may 2005 parkwood high school city state skills office administrative tasks filing market analysis marketing plans outreach marketing answering multiline phones appointment scheduling billing collections typing microsoft office word access powerpoint excel outlook publisher mac office suit pages numbers keynote proprietary programs realpageonesite adp etime management keytrac system blue moon leasingdesk weblisters property solutions lro mri saferent yardi technology drafting software revit bim autocad windographer c c programming languages accomplishments received exceeds expectations end year performance reviews ginkgo residential fairfield residential volunteering volunteered watauga extension teaching esl english second language migrant farm workers boone nc 2007 worked asu sustainable farm 2007 worked asu biofuels lab 2008,CONSTRUCTION
insurance specialist summary accomplished communicator mediates effectively uses negotiating persuasion skills achieve consensus proficient account management training project management building strong relationships proven ability streamline operations educations troubleshoot problem areas demonstrated history successful administration effective issue resolution providing highquality leadership managing individuals varying backgrounds skills spreadsheet management pos systems microsoft office proficiency advanced ms office suite knowledge medical billing microsoft excel certified administrative support specialist quickbooks expert employee training invoice processing advanced clerical knowledge microsoft excel marsha systemfosse system experience insurance specialist 042017 current company name city state processed applications payments corrections endorsements cancellations developed implemented monitored new underwriting guidelines agency compiled coverage rating information accessible format submitted uptodate activity production logs agency management review researched coverage premium options supplied clients best coverage available finalized maintained types personal lines insurance policies within agency front desk agent 122015 current company name city state dispensed guidance direction authorization carry major plans reviewed sales price operating costs ensured work accomplished safe manner accordance established operating procedures practices handled telephone inquiries documented business requirements functional specifications training procedures managed quality communication customer support product representation client interacted customers retail buyers followup shipping statuses expedited orders promptly responded general inquiries members staff clients via mail email fax performed store opening duties including counting cash drawers checking equipment proper functioning public relations 092011 062012 company name city state identified customer needs market research analysis defined project company vision strategies tactics researched negotiated implemented tracked advertising public relations activities evaluated managed new strategic business opportunities expanded product company recognition national press support sales marketing teams organized public appearances lectures contests exhibits increase product awareness billing coding 072010 082010 company name city state obtained information contacting appropriate personnel patients organized files color codes entered information computer databases retrieved requested files delivered appropriate personnel reviewed files check complete accurate information processed routed incoming mail public relations 082011 052017 company name city state identified customer needs market research analysis defined project company vision strategies tactics organized public appearances lectures contests exhibits increase product awareness worked management identify trends developments might influence pr decisions strategies researched negotiated implemented tracked advertising public relations activities education training high school diploma 2011 jones senior high school business administartion 2017 southern university city state united states personal information majorette twirler dancer volleyball affiliations walk life st joseph hospital willing relocate anywhere additional information employee month march 2016 skills account management administrative support advertising art business management call center clerical closing color client clients customer satisfaction customer service customer service customer support databases direction email employee training fax functional invoice processing machine operation market research analysis medical billing microsoft excel mail microsoft office ms office suite payroll personnel pos pr public relations quality quality assurance quickbooks retail safety sales script shipping spreadsheet telephone vision additional information majorette twirler dancer volleyball affiliations walk life st joseph hospital willing relocate anywhere additional information employee month march 2016,PUBLIC-RELATIONS
store chef executive profile restaurant professional executive chef sous chef chef manager position proponent leader healthy cuisine passionate food service star 4 diamond resorts hotels spa country club customer service team educator multi unit manager skill highlights leadershipcommunication skills budgeting expertise employee relations human resources new product delivery negotiations expert core accomplishments dining clients krogers supermarket nutritional menu development recipe analysis improved health results longterm stay guests developed chef training programs teaching healthy cooking techniques healthpromoting ingredient selection build foundations healthy lifestyle 1 7 image options professional experience april 2014 current store chef duties including menu development one one consultation customer designing menus well work scheduling complete budget bistro food outlet campus catering successful menu development execution clientele resulting 20 business increase 6 month prior emphasis light fare highlighting locally grown ingredients regional flavors implement staff training program including task competency indexing increased labor efficiency flavor development cooking techniques food presentation concepts inventory handling management rotation accordance haccp food cost controls food quality standards july 2013 january 2014 company name executive chef delivers strong operational performance executing sodexo regulatory agency standards programs continually monitoring operations completing assessments necessary action plans provide optimal food quality meal service drives customer satisfaction maintains client relationships rounding ensures compliance food safety sanitation overall workplace safety standards supervises staffs trains conducts applicable rounding manages performance department include food service supervisors andor front line staff regarding food presentation quality cost control food safety sanitation manages controls resources materials ensure quality adequacy supply cost control within budgetary guidelines responsible managing process purchasing receiving scheduling inventory control managing food production activities compliance sodexo food production systems assist menu planning precosting postcosting may 2005 january 2013 company name city state executive chef food service manager premium menu design recipe development culinary education kitchen staff lining events live cooking demonstrations pairing events upscale private catering functions doctor executive broad culinary nutrition consultant health improvement results patient staff successful design implementation menu promotes conscious cuisine standards culinary help development nutritional standards food outlets high positive guest feedback surveys 65 sales increase 5year period implemented purchasing protocol procedures resulting securing competitive pricing purveyors aggressively fought waste promoted crossutilization consistently maintain food cost budget 27 1 25 percentage points positive writeups kindred magazine tucson newspapers outstanding clean kitchen outlets arizona health department development enforcement standards procedures handbook service production resulting consistent standard task execution team members 20 reduction labor costs 5year period since implementing program budget development financial benchmarking experience contingency planning preventing business profit loss daily metrics analysis financial team including revenuelabor cost guest satisfaction management november 2001 april 2005 company name city state executive sous chef successful assist direction 15 million renovation dining facilities kitchens including four restaurant culinary learning center bistro retail space stations buffet budget development forecasting focus lean management staff cross training shifting manpower across food beverage areas according business requirements education 1991 sullivan college national center hospitality city state culinary arts management associate degree culinary arts management diploma professional cook honors educational foundation national restaurant association certification serve safe certification interests chefs collaborative member alumni association sullivan university spotlight personal information recolor recolor adjustments transparency brightness contrast reset adjustments close preview print recolor recolor adjustments transparency brightness contrast reset adjustments close preview print additional information chefs collaborative member alumni association sullivan university spotlight gourmet magazine 1996 traveler top ten spas 1997 miraval resort 1997 bon appetit best year 1997 food wine 1997 recolor recolor adjustments transparency brightness contrast reset adjustments close preview print recolor recolor adjustments transparency brightness contrast reset adjustments close preview print skills agency benchmarking budget development budget competitive concept consultant consultation cooking cost control clientele client customer satisfaction designing direction event planning financial focus forecasting indexing inventory inventory control management skills managing materials newspapers pricing profit public speaker purchasing quality receiving retail safety sales scheduling staff training,CHEF
hr director summary hr professional offering 15 years progressive experience including extensive practice multiunit businesses state locations highly driven achieve company goals expertise developing implementing hr plans procedures smoothly little guidance strong conflict resolution skills comfortable taking lead employment protocol compliance anticipating staffing needs highlights employment law knowledge benefits administrator manager coaching training hris applications proficient employee relations staffing recruiting professional offboarding employee handbook development experience november 2007 october 2014 company name city state hr director plan organize implement facets hr new kent horse track 8 track betting sites throughout commonwealth approximately 650 employees 250 permanent 400 seasonal review federal state laws confirm enforce company compliance provide employee relations guidance counsel levels management conduct investigations needed worked seniorlevel management create fair consistent hr policies procedures assessed employee performance issued disciplinary notices created modified job descriptions within departments compliance flsa coordinate manage family medical leave fmla shortlong term disability stdltd evaluate maintain workers compensation claims annual wc osha reporting represent company unemployment eeoc related hearings conduct benefits administration 125 benefiteligible employees including reconciliation payment monthly recruitment hiring seasonal employees including new hire orientations maintain hris adp enterprise employee files partner upper management reduction workforce action severance packages manage inkind donations made company well coordinating volunteer work new kent food pantry october 2004 march 2008 company name city state hr generalist assigned station division corporate personnel 30 tv stations 1 communications company across southeast approximately 2000 employees manage fmla std ltd workers comp division maintain division job requisition database provide recruitmentretention support field ensure eeo broad outreach maintained performance management planning implementation organize train field hr annual benefits open enrollment design deliver monthly reports division hr director corporate hr vice president provide employee relations counseling investigations participate wellness committee community outreach employee engagement coordinate deliver annual hr conference corporate hr team january 2004 october 2004 company name benefits administrator administer benefit plans 27 newspapers tv stations approximately 3500 employees process enrollments daily using peoplesoft 80 assist corporate field hr personnel regarding benefits issuesquestions assist benefits director planning implementation annual open enrollment ensure rules regulations pertaining companys benefit plans including hipaa followed february 2001 january 2004 company name city state hr coordinator hr 4 daily 2 weekly newspapers approximately 400 employees report payroll biweekly using simplexwinstar timekeeping system recruit open positions manage onboarding provide assistance employees managers regarding policies processes organize conduct annual open enrollment benefits consult employees benefit programs general procedures design deliver weekly monthly hr payroll reports upper management maintain peoplesoft hrms database personnel files reply employmentwage verifications employees conduct exit interviews handle unemployment claims complete annual wage surveys administer maintain cobra std ltd wc files addition osha reporting conduct annual antiharassment safety training education newberry college city state mathematics computer science mathematics computer science batesburg leesville high school city state hs diploma gpa gpa 35 honor graduate gpa 35 honor graduate skills adp benefits counseling database employee relations hiring hris hr director meetings enterprise newspapers payroll peoplesoft 80 peoplesoft hrms performance management personnel policies processes recruitment reporting safety tv professional affiliations professional human resources phr human resources institute 2006 current member society human resources management richmond society human resources management member reid institute,HR
office manager career focus exceptionally organized efficient office manager 13 years experience office environment seeking challenging role dynamic organization summary skills as400kronosanososcerner well proprietary software data entry retrieval update maintain customer data skilled microsoft office quickbooks pro accomplishments reduced office expenses finding smarter solutions vendors suppliers services professional experience 012013 current office manager company name city state assisted designing information operational support systems worked quickly efficiently minimal oversight accomplish assigned duties accurately processed data validation transmission weekly semimonthly sales payrolls monitored daily banking transactions maintained annual monthly budgets compiled financial accounting auditing reports tables cash receipts expenditures accounts payable receivables profits losses reviewed investigated corrected errors inconsistencies financial entries documents reports obtained information contacting appropriate personnel patients scanned incoming documentation consolidated diverse medical records followedup insurance companies individuals resolve discrepancies maintained complete confidentiality accordance organization legal requirements kept department clean organized professional maintained 100 compliance hospital government regulations conceptualized implemented new efficient filing system created annual goals objectives budget made recommendations reduce costs served liaison management clinical staff community administered directed coordinated activities agency actively maintained uptodate knowledge applicable state federal laws regulations jumped fill gaps call rotation necessary provided thorough supervision daytoday operations facility accordance set policies guidelines worked state clients stakeholders shape procurements identify opportunities value added services closely monitored competitor activity legislative regulatory initiatives agency concerns contracts developed strategies respond revised policies procedures accordance changes local state federal laws regulations contributed participated community education projects foster widespread understanding prevention treatment illnesses observed strict confidentiality safeguarded patientrelated information planned organized supervised provided assignments nursing technical office biomedical staff managed average number employees shift reviewed approved time cards processing payroll department routinely evaluated overall resident care within facility diligently enforced high standards incorporated evidencebased care practice environment ensure high quality care patients families fostered interdisciplinary relationships negotiation consensus building attain goals disciplines monitored infection control procedures ensure facilitywide health safety effectively served advisory resource providing patientfamily experience expertise effectively served advisory resource providing patientfamily experience expertise developed arranged continuing education opportunities staff increase knowledge skills analyzed facility activities data properly assess risk management improve services kept abreast advances medicine computerized diagnostic treatment equipment data processing technology government regulations health insurance changes financing options made recommendations improve technical practices 012013 current secretary company name city state responsible coordinating patient activities nursing staff physicians hospital personnel departments time clock entries 012008 012009 scheduling staff company name city state transferred legal paper files electronic cd redacted confidential information legal documents 012004 012007 pharmacy assistant company name city state assist pharmacist filling dispensing prescriptions customers order stock drugs supplies counter merchandise enter update patient records inventory prepare process thirdparty insurance claims process invoices construct accounting entries electronically via inhouse system as400 012003 012004 lifeguardswim instructoraquatic fitness trainer company name city state certified first aid cpr lifeguard training pool operations alertly identified reported emergency situations calmly talked victims coordinating emergency response watched pool checked chemical readings conducted aquatic aerobics elderly arthritic adults provided critical information emergency service departments part 911 operations 012002 012003 bank teller company name city state processed daily transactions personal commercial account holders provided excellent customer service utilized excellent sales techniques recognize needs customers matched available products services education 2007 associate applied science business administrationaccounting raritan valley community college city state professional affiliations american health information management association ahima skills 10 key accounting as400 calculators cd cpr excellent customer service customer service data entry fax machines filling first aid general office insurance inventory process invoices kronos legal legal documents microsoft office nursing personnel copiers quickbooks pro sales telephone,FITNESS
teacher assistant summary seeking challenging position company skills would fully utilized experience teacher assistant sep 2016 current company name city state help teacher prepare materials assignments instruction enforce school policies rules perform clerical duties assigned supervise students classroom keep classroom neat order observe assess students performanceprogress able effectively communicate students teacher cases parents provide individual assistance students experiencing learning difficulty explain errors answer questions assist research clarify directions participate meetings inservice training programs assigned assist students providing general guidance office assistant oct 2015 jan 2016 company name city state answered phones transferred appropriate staff member took distribute accurate messages greeted clients directed correct staff member coordinated messenger courier service received sorted distributed incoming mail monitored incoming emails answer forward required prepared outgoing mail distribution faxed scanned copied documents maintain office filing storage systems retrieve information requested update maintain internal staff contact lists monitored maintained office supplies ensured office equipment properly maintained serviced kept office area clean tidy special education teacher assistant aug 2013 jul 2014 company name city state provided extra assistance students special needs nonenglishspeaking students physical mental disabilities tutored assisted children individually small groups order help master assignments reinforce learning concepts presented teachers supervised students classrooms halls cafeterias school yards gymnasiums field trips present subject matter students direction guidance teachers using lectures discussions supervised roleplaying methods observe students performance record relevant data assess progress discuss assigned duties classroom teachers order coordinate instructional efforts instruct monitor students use care equipment materials order prevent injuries damage enforce administration policies rules governing students substitute teacher aug 2011 jun 2014 company name city state planned directed activities associated project taught students emotional impairments assisted teaching staff public elementary middle high school graded homework test using answer sheets recorded results distributed teaching materials students textbooks workbooks paper pencils maintained order school school grounds took attendance teacher assistant sep 2010 jun 2011 company name city state provided extra assistance students special needs students physical mental disabilities tutored assisted children individually small groups order help master assignments reinforce learning concepts presented teachers supervised students classrooms halls cafeterias school yards gymnasiums field trips present subject matter students direction guidance teachers using lectures discussions supervised roleplaying methods observe students performance record relevant data assess progress discuss assigned duties classroom teachers order coordinate instructional efforts instructed monitored students use care equipment materials order prevent injuries damage enforced administration policies rules governing students office assistant feb 2010 apr 2010 company name city state checked ensure appropriate changes made resolve customers concerns documented records customer concerns transactions recorded details inquiries concerns comments responded customers inquires notified claim investigation results input interview information computer collected deposits prepared change address records enabled significant improvements productivity reviewed billing questions concerns forwarded needed departments investigation healthcare technician dec 2006 may 2007 company name city state answered signal lights bells intercom system determine patients needs performed duties care patients nursing home direction nursing medical staff served collected food trays fed patients requiring help transported patients using wheelchair wheeled cart assisted patients walk recorded temperature blood pressure pulse respiration rates food fluid intake output directed issued medications dispensary maintained records led prescribed individual group therapy sessions part specific therapeutic procedures restrained potentially violent suicidal patients verbal physical methods interviewed new patients complete admission forms assess mental health status obtain mental health treatment history encouraged patients develop work skills participate social recreational therapeutic activities enhanced interpersonal skills developed social relationships certified nursing assistant aug 2005 jan 2006 company name city state recorded temperature blood pressure pulse respiration rates food fluid intake output cleaned sterilized stored prepared issued dressing packs certified nursing assistant apr 2005 may 2005 company name city state performed duties care patients home direction nursing medical staff bathed dressed undressed patients transported patients using wheelchair wheeled cart assisted patients walk prepared meals assisted activities daily living changed bed linens ran errands directed visitors answered telephone organized labeled materials education training certificate administrative assistant 2016 wake tech community college city state certificate 2004 wake tech community college city state high school diploma 2001 continental academy high school city state certifications nursing assistant north carolina interventions skills organizational skills written communications skills verbal communication skills cultural awareness microsoft typing skills ability focus efficiency selfmotivation ethical,HEALTHCARE
digital marketing manager career focus digital marketing manager accomplished professional digital marketing digital project management content management migration seo social media web analytics identify manage implement web based solutions variety online initiatives including multinationalmultilingual website development act technical lead digital marketing decisions keen ability keep projects moving forward face obstacles effective vetting technical specifications industry research vendor selection management internal external resources strong ability build rapport peers influence others along building relationships key decision makers manage offshore teams responsible reengineering processes implementing agile development methodologies core strengths web marketing strategy development web analytics analysis vendor contractor management project management team building education email marketing business needs analysis technical proficiency competitive analysis search engine optimization seo external agency management performance management search engine marketing sem crossfunctional team collaboration resource allocation social media web marketing best practices content management system analysis summary skills web graphic design web user interface design multimedia content development coordination project management web savvy layout skills internet presence seo optimization sem social media analytics link building strategy keyword research ms office adobe photoshop dreamweaver illustrator flash acrobat google analytics siteimprove webtrends websidestory netsight html xml css extensive experience several cms systems knowledge javascript jquery php ajax ms project visio basic global marketing media relations professional experience digital marketing manager 122008 current company name city state coordinate congruently oversee diverse projects responsibilities involve research industry knowledge prioritization content design informative architecture user requirements user experiences site flow conceptualized designed instituted website uplift directs disperses 1m budget entailing scope define estimate manage budgets digital projects including websites search engine marketing social media campaigns function art director visual digital content surrounding external websites support company objectives promote branding well consult stakeholders development web content lay clearly defined expectations development team along receiving also communicate technical concepts nontechnical staff clear concise manner innovatively promote unique opportunities web venues manage allocate workflow layoffs train lead virtual website team overseas additionally supervise staff work performance including recruiting hiring training oversee career development activities utilize search engine optimization seo social media develop new business perform evaluations websites research deck preparation inperson pitches education staff sem best practices online marketing coordinator 092006 122008 company name city state designed realtime application retrieve lawyer bios across 38 different offices process eliminated duplicate repositories saved duplicated efforts managed internet profiles 2k lawyers domestic internationally located gathered posted web articles press releases events graphics video content organized oversaw implemented strategic plans successful online alumni website including tracking timelines deliverables presentation project results created graphics online pages user friendly support web email campaigns successfully evaluated behalf client alerts email metrics including delivery open clicks conversion rates determined performance optimization made recommendations web data user behaviors electronic marketing specialist 052004 092006 company name city state supervised daily website maintenance ensured aesthetic consistency servicing 250k key industrial decision makers incorporated costsaving technologies saved company 20k managed enhanced automating processes tapped house technical expertise responsible maintained strict adherence 200k budget recruited evaluated hired supervised outside vendors planned projects uphold expected outcomes according schedule well kept issues brought swift efficient resolutions cocreated graphical elements pdfs along traditional internet avenues redesigned implemented highly effective email marketing campaigns assist driving traffic increase online sales revenue ensure corporate goals met fostered positive open relationships sales force upper management mitigate concerns promote successful online advertising programs banner text ads video advertising online surveys created maintained marketing collateral media timelines stat sheets sales guides web reports education bachelors science web graphic design liberty university new york university cle mac learning center city state management skills new supervisors american management association cle web graphic design skills acrobat adobe photoshop ads advertising art director basic branding budgets budget cms concise content content development conversion css client delivery dreamweaver driving email email flash graphics hiring html illustrator javascript layout management skills marketing marketing collateral ms office ms project 2k multimedia optimization pdf php press releases processes project management realtime receiving recruiting research sales search engine optimization strategy strategic plans swift unique user interface design video visio web graphic design website web content websites webtrends workflow articles xml,DIGITAL-MEDIA
hr analyst summary experienced professional background human resources administrative customer service environments proficient ms excel word power point share point taleo autonomy one note sap visio orgplus outlook able effectively manage project tasks implement processes support immediate longterm objectives accomplishments lead hr team successful cleanup categorization electronic conversion 3500 employee files experience company name october 2012 july 2015 hr analyst provide human resources employee relations transactional service assistance managers employees throughout kraft foods work ensure process integration supported within hr function kraft merger adapting executing revised hr methods serve lead workforce solutions intake group providing guidance hr task questions overseeing intake scheduling defining current processes implementing new processes increase productivity oversee share point site updates ensure systems operational accordance intake needs serve point contact technical concerns lead intake team successful cleanup categorization scanning 3500 employee files implement maintain processes addition employee documentation autonomy systems database support sr hr director monitoring collecting analyzing manager transaction requests employee relation case data utilizing sharepoint database excel functions providing reports quarterly basis serve main point contact kraft foods scholarship program continuously reviewed process improve management scholarship program collaborated third party administer enhancing scholarship applications faq updates scholarship selection guidelines policy clarification project involvement including onboarding improvement new york wage letter distribution severance support company name january 2012 october 2012 hr coordinator support workforce solutions group collection distribution companywide organization announcements administrative tasks consult managersemployees determine type hr transactions needed including limited policy questions employee relation issues terminations new hire process compensation changes serve main point contact illinois unemployment office assist claim management distribution data verification us employees support severance process creating employee specific disability letters assisting severance packages including preparation creation severance exhibits generate ad hoc reports utilizing sap system company name february 2008 january 2012 senior hr coordinator sales manage schedules travel meeting preparation area vp sales created sales newsletter summarizing relevant updates current information promoting steady communication within sales group analyze yearly goal progress employees utilizing gallup survey systems utilize taleo applicant tracking system handle onboarding chicago kansas city customer logistics group including limited background checks phone screens drug testing distribute unemployment claims manager response completed unemployment verification specifics us employees developed implemented improved monthly hr reports based needs hr partners include following employee rosters open positions pt ft hours worked std new hires promotions demotions terminations risk management educational information submit hr online transaction requests including promotions terminations return work job changes ensuring timely transaction completion confirm successful processing payout sales employees vacation relief program maintain payables backgroundverifications charges clients company name september 2007 february 2008 administrative assistant maintain update team sites central area retail accounts outlook distribution lists sales samples manifest run allocation reports incentive contest update reports distributing sales teams weekly format post quarterly sales priorities decks utilizing power point retrieve zip post customer business team weekly updates post files customer business teams used monthly mailings send reminder notifications managers responsible monthly sales priority distribution assist retail leads ensure sales priority data collected posted timely manner planned organized materials sales meetings complete ap service center retail miscellaneous office functions education university phoenix 2012 bachelor psychology skills systems excel outlook power point visio one note share point sap advise hr siebel talx autonomy survey monkey taleo training prosci change management certification 2015 herrmann brain dominance instrument 2014 interview skills selection development 2014,HR
marketing special events coordinator summary detail oriented organized personable event coordinator relocating west coast depth understanding value planning confirming details events ensure success brings 6 years experience lessons learned ensure elements event come together smoothly core qualifications vendor subcontractor negotiationsrelations combination big picture thinking attention detail relationship building prioritization clear communications parties time line required actions successful event skills desktop publishing software microsoft office suite tech savvy able learn new software quickly efficiently experience 012010 current marketing special events coordinator company name city state plan manage weekend seminars social retreats fundraisers gala dinners concept completion design marketing materials brochures fliers conferences events developed marketing strategy based knowledge establishment objectives market characteristics maintain update company website daily basis 082009 122009 special events public relations intern company name city state worked media planning corporate budget management created maintained companys calendar events communicated many vendors publications pr events assisted planning retail wholesale events nationwide 052009 082009 bronx central park zoo special events intern company name city state shadowed special event coordinator multiple special events annual gala corporate outings assisted event sales manager walkthroughs dayofevent logistics 112007 022008 public relations intern company name city state expanded website traffic implementation public relations support contacted potential clients internet blogging represented promoted company potential clients media related event 092006 062009 assistant manager company name city state pitched creative original ideas clients regular basis potential events met customers needs fast paced environment maintain positive client relationship designed built samples events arrangements sale education 2009 bba fashion marketing special events lim college city state gpa 374 magna cum laude sigma beta delta international honors society member,PUBLIC-RELATIONS
program manager financial manager facilities manager summary 18 years experience operations manager housing financial institutions well healthcare sector experience successfully coordinating activities various departments concerned production pricing sales distribution products services comfortable working people levels excellent commercial approach solving problems developing business processes proven people management skills ability manage performance motivate staff individual team level looking new challenging managerial consultancy position one make best use existing skills experience also personal professional development core competencies competition analysis ability analyze compare firms products competitors good communication management skills effective leader motivator selfassured confident objective statement desire join fast paced growing firm offers constructive workplace develop brand strategies initiate strategic alliances promote new products interact new clients order develop sustained business organization skills microsoft word excel power point software microsoft word excel outlook adobe photoshop outlook databases clarity system boston post hmis database system experience 032008 current program manager financial manager facilities manager company name city state driving operational improvements maximizing value asset base ensuring tight control operational costs responsible monitoring continually improving standards performance quality within operation duties managing team approximately 20 employees busy work environment negotiating contracts ensuring balance value risk establish implement departmental policies goals objectives procedures creating managing analyzing performance data information ensuring capacity capability continually planned encouraging identifying developing best practice strategy ensuring compliance environmental health safety goals objectives producing operations manuals define business run working closely 042005 022008 clinic manager company name manager facility activities care plan development service level determination onsite field responsible direct supervision clinical staff ensures adherence internal policiesstandards participates recruitment interviewed orientation team members evaluates performance relative job goalsrequirements reviews recordsdocumentation ensure regulatory inhouse compliance coaches staff recommends inservice education programs manages assignment clinical associates ensures service quality care coordination ensure proper communication physicians patients discusses operational issues updates newchanged regulations oversight clinical integrity appropriated quality care provided visits utilization accountable financial budget goals utilization providing appropriate accurate patient care case mix weight appropriate utilization delivery patient care 012001 032005 marketing manager company name city 061992 121998 duties company name city state implementing new operational processes procedures establishing maintaining roles responsibilities personnel management delivering regular team communications organizing monthly meetings controlling associated operational costs according prevailing annual budget forecast supporting planning development overall management project budgets collaboration relevant senior field managers hq staff seeking ways adding value existing work areas working closely build maintain close working relationship clients maximizing accuracy productivity space utilization assisting recruitment training development staff solving disputes complaints professional manner within guidelines developed new marketing strategies capture market channels new clients brought new processes firm growth using various marketing strategies communication skills order brand firm market attract new clients developed strategies business firm building corporate relationships customers industrymarket leaders utilized sales marketing tools create brand awareness market introduced improvements business strategies based customer feedback expanded business along respective market share firm played key role company initiatives developing new projects future use education training june 2008 bachelor business management university phoenix city state september 1999 bachelor science nurse university washington city state nurse june 2014 master business administration healthcare university phoenix city state healthcare skills adobe photoshop balance budget development budgets budget business management business strategies communication skills negotiating contracts cost control clients customer services databases database delivery documentation driving environmental health financial financial analysis managing marketing strategies marketing market marketingsales meetings excel outlook power point microsoft word negotiation organizing patient care personnel plan development policies problem resolution processes process improvement producing quality recruitment safety sales strategy supervision,BANKING
business development executive professional summary highly motivated intelligent professional utilizing highly refined sales marketing managerial skills grow revenue profits yearly ranked top 5 sales performers employing strategic vision increase revenue profits assigned markets extensive experience selling businesstobusiness information technology print advertising services cincinnati columbus metropolitan areas clientele ranges size multibillion dollar multinational firms like procter gamble pg reed elsevier lexisnexis smaller organizations like greater cincinnati water works comair proficient many software productivity suites like ms office customer relationship management crm tools like act goldmine salesforcecom sales methodologies include many customproprietary systems well sandler sales methodology experience january 2013 current company name city state business development executive responsible selling converged infrastructure consulting services hardware software solutions greater cincinnati area pcms microsoft gold partner specializes cloud onpremise technology including office 365 sharepoint lync exchange proven experts staff aug helpdesk project based work customer base includes companies intelligrated kao great oaks schulman hilltop basic resources luxottica etc ranked 1 account growth new sales mentored new sales representatives consistently met activitybased objectives including client meetings client lunches candidate interviews client interviews candidate submissions responsible 1 million dollars revenue added additional billing consultants first month representing 25 company revenue average bill rate 150hour 32 gross margin january 2011 january 2013 company name city state business development executive responsible selling services cincinnati dayton n kentucky market also responsible new ongoing marketing initiatives star base specializes 3 areas talent demand application development strategy assessments particular success developing open source applications providing wellness checks clients work major accounts like luxottica great american standard register toyota cincinnati financial trihealth several medium small accounts across tri state area achieved revenues 950000 acquiring new accounts maintaining existing relationships accounts cincinnati dayton northern kentucky january 2008 january 2011 company name city state national account manager introduced supplylinkleads program building product manufacturers national building distributors generate deliver realtime leads nations largest network construction plan rooms achieve goals position longterm results selling consultatively building account plans identifying developing leads setting appointments conducting account research leading sales calls creating relationships lead new business opportunities company consistently achieved 500000 revenue annually increasing revenues year year companies pella windows caterpillar anixter gexpro rexel ingersoll rand simplex grinnell etc january 2007 january 2008 company name account manager identified opportunities created strategic marketing plans sold projectbased value added information technology services fortune 100 clients developed new buying relationships within customer base developed new clients networking cold calling achieved 4 million revenue 760k gross margin full supervisory responsibilities 30 direct reports average wage 78k including project managers business analysts sqa analysts network software engineers consistently met activitybased performance objectives business development employee management january 2006 january 2007 company name city state account manager marketed sold fortune 1000 clientele projectbased value added information technology services developed creative marketing plans personal networking strategies cold calling methodologies convert prospects new clients met direct reports monthly basis review assignments probe new opportunities responsibilities included managing consultants performance reviews compensation adjustments consistently met activitybased objectives including client meetings client lunches candidate interviews client interviews candidate submissions responsible 1 million dollars revenue added 10 additional billing consultants 9 months representing 25 company revenue average bill rate 85hour 32 gross margin january 2001 january 2006 company name city state account manager contracted print online media advertising general contractors specialty subontractors suppliers entities supporting building trade marketed trained general contractors corporate owners utilization online free bid management tool provided new project leads grew territory 212 led annual sales growth january 1997 january 2001 company name city state executive account manager developed sold solutions based custom application development medium small businesses hired trained developed 3 sales representatives sell products training division devised corporate marketing business plans maximize revenue profit cincinnati market coached sales personnel performance tracked market penetration rates helped close sales responsible 32 million objective achieved 105 result full line products services cincinnati bell yellow pages cincinnati ohio january 1992 january 1997 account executive created designed 400 small medium size business yellow page advertising programs quota consisted retaining revenue building new business onboarding nonadvertisers increasing existing revenue accounts consistently met exceeded sales objective 150 ranked 1 account growth 2 new nonadvertiser sales several sales competitions become member distinguished sales performance club mentored new sales representatives january 1990 january 1992 company name city state account executive started implemented sales strategy compete selling services digital computer maintenance business top digital equipment sales performer cincinnati dayton winner numerous sales awards increased billing base 120 january 1987 january 1990 company name city state major account executive sold supported total service portfolio including hardware software network site services exceeded sales revenue objectives 125 achieved top sales representative three consecutive years excellence award successfully established teamselling concepts created implemented services part turnkey solution education urbana university bachelor science business administration marketing gpa gpa 3640 business administration marketing gpa 3640 skills advertising application development basic billing business development business plans cold calling computer maintenance hardware consulting clientele client clients financial information technology strategy employee management managing marketing plans marketing market meetings exchange office windows network networking page performance reviews personnel profit realtime research selling sales strategy strategic marketing supervisory,BUSINESS-DEVELOPMENT
engineer summary work ethic personal ownership responsibility adaptability ability learn quickly accurately positive attitude timeliness positive appearance customer interactions highlights microsoft office suite expert conceptual thinker selfmotivated professional experience march 2015 current company name city state engineer assisted customers complaints performed routine maintenance troubleshot electronic parts building recorded guest comments complaints referring customers managers necessary assisted guests special requests visits contacted housekeeping maintenance staff guests reported problems issued room keys escort instructions bellhops prepared sheetrock metal wood surfaces painting refinished household furniture desks chairs tables bookcases coordinated completed ongoing routine painting exterior interior properties collaborated electricians carpenters mechanics complete construction projects completed basic plumbing electrical carpentry hvac duties operated compressors striping machines sandblasters spray equipment completed updated work orders records service calls work logs covered floors prepping priming painting surfaces january 2012 current company name city state handyman transfer tools parts equipment supplies work stations areas disassemble broken defective equipment facilitate repair reassemble equipment repairs complete install replace machinery equipment new replacement parts instruments using hand power tools examine test machinery equipment components parts defects ensure proper functioning hold supply tools parts equipment supplies workers position vehicles machinery equipment physical structures objects assembly installation using hand tools power tools moving equipment adjust connect disconnect wiring piping tubing parts using hand power tools clean lubricate vehicles machinery equipment instruments tools work areas objects using hand tools power tools cleaning equipment assemble maintain physical structures using hand power tools tend observe equipment machinery verify efficient safe operation apply protective materials equipment components parts prevent defects corrosion order new parts maintain inventory diagnose electrical problems install rewire electrical components prepare work stations use mechanics repairers january 2004 september 2013 company name city state healthcare provider provided healthcare home patient january 2000 january 2004 company name city state arcade repairman technician fill machines products ingredients money supplies keep records merchandise distributed money collected collect coins bills machines prepare invoices settle accounts concessionaires make service calls maintain repair machines inspect machines meters determine causes malfunctions fix minor problems jammed bills stuck products test machines determine proper functioning contact repair personnel make arrangements removal machines cases major repairs required clean oil machine parts record transaction information forms logs notify designated personnel discrepancies adjust machine pressure gauges thermostats maintain records machine maintenance repair replace malfunctioning parts worn magnetic heads automatic teller machine atm card readers adjust repair coin vending amusement machines meters replace defective mechanical electrical parts using hand tools soldering irons diagrams order parts needed machine repairs disassemble assemble machines according specifications using hand power tools install machines making necessary water electrical connections compliance codes refer manuals wiring diagrams gather information needed repair machines transport machines installation sites prepare repair cost estimates education aug 2000 traverse city west high school city state united states high school diploma valencia college city state usa associate arts graphic art design skills typing greater 40 words minute networking computer computer management rebuildrepair computer hardware computer software installation operating systems photoshop experience excel experience microsoft office experience spreadsheet experience power point experience,HEALTHCARE
senior engineering manager summary personable patient adaptable math tutor 3 years experience tutoring k12 college students mathematics highly reliable approachable person 8 years professional experience people management leadership documentation multitasking innovation creativity gained corporate world silicon valley accomplishments problem solving assisted students k12 college variety class assignments helped understand solve quantitative problems achieve higher grades classes creative lesson planning motivated students engage course materials organizing colorful fun flashcard games used recall technique enhance learning grading evaluated college level exam papers making sure grades accurately fairly reflect quality students work presentation designed created course presentations used sfsu instructor management class created presented several presentations colleagues using microsoft powerpoint google docs training provided sql programming trainings corporate team members classroom setting enhance knowledge sql allowed significantly improve data analysis education master business administration decision sciences 2007 san francisco state university city state courses operations management total quality systems project management business forecasting supply chain management bachelor science mathematical engineering 2004 yildiz technical university city turkey courses mathematical analysis 1 2 3 4 linear algebra fundamentals mathematical logic analytic geometry ordinary differential equations 1 2 theory probability numerical analysis 1 2 statistics matrix analysis optimization techniques insurance mathematics teaching experience volunteer math tutor 092015 current company name city state tutored students algebra geometry statistics attended algebra classes provide special assistance english language learners ells help understand content express grasp mathematical concepts orally writing volunteer math tutor 042015 052015 company name city state assisted students algebra ii providing volunteer teaching flex time hours class period students visit chosen class seek help struggles expand interests teaching assistant 092005 052007 company name city state edited several business forecasting operations management thesis papers journal publications graded exam papers evaluated operations management total quality systems class assignments assisted operations analysis statistics mathematics related work assigned mathematics statistics tutor 092005 092006 company name city state tutored students mathematics statistics probability estimation hypothesis tests regression analysis correlation quantitative analysis production management control related computer applications optimization techniques inventory control demand forecasting corporate experience operational excellence lead google express 112004 042005 company name city state analyzed data using statistical analysis tools correlation multiple regression analysis reviewed results provided recommendations system improvements courier performance efficiency capacity planning using various optimization data analysis techniques identified operational areas needed process speed improvement deliver orders faster consultant 012013 022014 company name city state supported 77looks application prelaunch current marketing content management quality testing areas application sf fashion tech pitch competition june 2013 company reached approximately 1m active users operations manager 102011 012013 company name city state supervised team logistics analysts warehouse staff global warehouses defined scope key performance indicator kpi reports analytical tools needed helped decrease operational errors 80 turned large data sets actionable items form order forecast reports optimization tools inventory reconciliation reports senior analyst 102010 102011 company name city state supported global operations ensuring warehouse productivity inventory accuracy timeliness order fulfillment shipments documented standard operating proceduresops work flow processes use operations customer support teams account manager logistics analyst 072007 102010 company name city state managed customer accounts different industries ensure time delivery shipments import export operations supervised trained new users procurement warehouse management system skills tutoring teaching mathematics algebra geometry english content management documentation middle school high school math college math presentation analysis grading evaluation problem solving esl students technology integration classroom monitoring student assistance account management customer care satisfaction data analysis forecasting inventory quantitative analysis leadership operations management procurement project management optimization c c ms office suite google docs sql,ENGINEERING
human resources administrative assistantexecutive assistant career focus ambitious professional driven launch career communications customer service fields brings valuable experience internships public relations one year fast paced experience human resourceshardworking entrylevel job seeker looking apply education experience familiar ebsco host research database core qualifications mac pc microsoft office excel powerpoint word wordpress hootsuite google docs twitter facebook management google alerts trapit photoshop novice hris databases research databases human resources information system databases ceridian kronos cision ebsco host accomplishments deans list semesters westfield state university honors program 012011052014 phi kappa phi honors society 032013present dan doyle memorial scholarship 06201352014 outstanding classroom citizenship award 52014 academic excellence award 52014 work experience human resources administrative assistantexecutive assistant october 2014 september 2015 company name city state manage multiple schedules assist entire department needs strong organizational skillsability multi task work fast paced work environment ability troubleshoot high volume interaction accounting coordinating travel arrangements experience confidential sensitive information employee relations ensuring compliance labor law posters track employee anniversaries strong customer service skills member winn event planning committee working knowledge learning management system training facilitate winnstart process street team member may 2014 september 2015 company name city state responsible set execution breakdown station appearances represented station positive manner maintained station vehicle prize inventory interact clients sales appearances upheld appropriate station image events brand ambassador communicated promotion coordinator events manager may 2007 september 2015 company name city state promoted 4 times within 4 years employment due leadership abilities work ethic mentoredtrained new members staff event planning cleaning assisted event coordination troubleshoot problems maintaining strong customer service focus communications intern january 2014 may 2014 company name city state assisted planning execution reunions alumni mentor networking night events contacted venuesused resourcefulness work within means decorate events plan activities conducted research improve alumni website magazine generated ideasconducted research improve alumni websiteincrease student attendance events created methods reach alumni encourage contributions involvement university public relations intern june 2013 august 2013 company name city state wrote press releases promoting upcoming events clients composedpublished 2 blogs weekly public relations tips current events website worked keep 3 clients websites facebook twitter accounts date made pitch calls magazines clients promote upcoming events managed virginia political news blog website social media pages public set google alertstrapit track monitor information attended rallies united mine workers america coordinated performed social media tasks clients events experienced used effective communication strategies education training bachelor arts communication public corporate communication political science may 2014 westfield state university city state gpa gpa 3877400 communication public corporate communication political science gpa 3877400 washington center internships academic seminars washington dc 052012082013 media communications program course work mass media national politics contributed civic engagement project advocating veterans assisting reintegration partook courses career development professionalism interests member westfield state track field 092010052014 team red white blue summer 2013 volunteer westfield boys girls club spring 20112012 mcdowell mission trip july 2013 campus activities board event promotions 092013052014 hall council 092013052014 student government association 102013042014 hall council 012014032014 assisted hiring decision process 2 new professors communication department april 2014 additional information westfield state track field member 092010052014 team red white blue veteran services summer 2013 volunteer westfield boys girls club spring 20112012 mcdowell mission trip july 2013 campus activities board 092013052014 street team event promotions 092013052014 hall council 092013052014 student government association 011014032014 assisted hiring decision process 2 new professors communication department skills excel microsoft office customer service database skills event coordination fast paced focused hris human resources social media management leadership skills networking strong organizational skills press releases promotion public relations research manage schedules travel arrangements troubleshoot website websites editing,PUBLIC-RELATIONS
srtooling designer professional profile experienced mechanical designer creating high quality cad models engineering drawings variety technical manufacturing industries experience working manufacturing advanced technology industries designing detailing assembling debugging utilizing strong machine shop background design drafting experience includes equipment tooling fixtures automated machines structural steel detailing sheet metal design engineering change order well red line drawing changes weldment fixtures hands fabrication autodesk inventor experience release 10 2015 solidworks experience release 97 plus certified trained 20082009 current work experience 2010 drawing standards include compliant ansiasme ansiaws well itar good understanding english metric geometric dimensioning tolerancing techniques qualifications inventor modeling drafting techniques creating bills materials detailoriented interpersonal skills negotiation skills experience srtooling designer 012010 current company name city state using autodesk inventor 20122015 autocad 2015 produce original tooling designs working drawings support domestic foreign manufacturing facilities troubleshooting tooling design issues processed engineering change requests prepare update drawings current standards gdt taskforce member working cross functional group make drafting changes standard metal packaging division mechanical design engineer 012010 012010 company name city state processed drawing changes ion beam coating chambers standard custom configuration chambers original design work simplify reduce interior shielding establish standard future configurations design drawing software solidworks mechanical design engineer 012010 012010 company name city state retrofitted existing tooling designed additional features leybold coating chamber production work created original part designs solid models detailing iges step files solid model geometry pdf files inhouse data file management revised updated electronic drawing files providing hard copies latest revisions production teams used standard methods insure work checked back projects correct file location design drawing software included solidworks mechanical design engineer 012010 012010 company name city state worked design improvements existing environmentally controlled disk drive test chamber prepare production processed engineering changes 3d cad solid model designs corrections existing solid models design drawing software included autodesk inventor mechanical design engineer 012010 012010 company name city state created new tooling assembly fixture design improve production efficiency original design two test prototypes one working model fabricated assembled demonstrated use working prototype proof concept design iteration prototype higher capacity assembly fixture used high volume production new part design design reviews solid modeling 3d stereolithography file detailing iges step files solid models design drawing software included solidworks mechanical design engineer 012009 012009 company name city state original design work new parts fixtures diode array well bak msp coating chambers support processing design reviews solid models detailed drawings processed iges step files solid model geometry created pdf files inhouse data file management worked revisions update electronic drawing files created hard copies production use design drawing software included solidworks 2009 mechanical designer 012008 012008 company name city state supported project work director engineering process engineering changes custom coating chambers solar panels production line working according tight schedule deadlines new part design creating solid model changes detailed drawings weldments revisions updates electronic drawing files processed eco paper work printing latest revisions responsible original design new selfcontained solar panel custom mobile storage transportation cart design drawing software included autodesk inventor 2008 vault senior mechanical designer 012004 012008 company name city state designed detailed custom coating fixtures tooling bak leybold msp coating chambers designed original parts creating solid cad models detailed drawings iges step files solid model geometry pdf files inhouse data file management sap processed revisions updates electronic drawing files created hard copies latest revisions production use supported machine shop manager assistant manager inhouse machining work backup operator maintainer 3d printing operations using invision s2 created cad models downloaded solid model parts create working 3d stereolithography rapid prototype parts engineering test work analysis aided mechanical fixture tooling equipment assembly rear projection light engines direct design assistant head bak leybold coating engineers two half years design drawing software included autodesk inventor 10 education associate applied science machine drafting technology may 1992 front range community college city state united states machine drafting technology skills 3d assistant manager autocad backup cad concept drafting features file management functional drawing machining director mechanical modeling packaging pdf process engineering sap solidworks transportation troubleshooting,DESIGNER
financial consultant summary challenging opportunity allow contribute develop successful business partner leveraging leadership analytical relationship building experiences experience 012010 current financial consultant company name city state key point contact fpa responsibility seven diverse rapidly growing lines business within corporate banking full balance sheet pl forecasting responsibilities balanced balance sheet mmcof levels businesslevel rollup analysis around customerlevel industry drivers rollonrolloff analysis extensive crosssell portfolio loandeposit pricing planbudget coordination presentations proposals lob finance leadership ongoing negotiation around performance improvementefficiencies expected growth automation daily balance sheet reporting plan templates dynamic balance sheet plreconciliation tools vba macros sql contribution biannual stress testing effortscoordination training coworkersbusiness partners balanced balance sheet mmcof methodologies point contact key aspects canadian initiative helping coordinate domestic business groups international partners 012008 012010 financial consultant company name city state responsible full balance sheet income statement analysisforecastingmanagement reporting private banking line business consisting 43 billion deposit 34 billion loan portfolio key national business contact regional central management reporting business drivers pricing alco creditrisk analytics model development ongoing wachovia mergerintegration efforts development new reporting analysis tools within transitioning systems amongst new finance partners design implementation complex financial forecast models tools leadership finance partners nationwide hyperion essbase excel vba ms access communication presentations various finance accounting credit partners positive feedback leadership peers automation streamlining time sensitive resource demanding processes including dailymonthly reporting production forecasting efforts 012006 012008 financial consultant company name city state supervised nine staff constantly changing project goals deadlines responsible quarterly financial statement variance analysis 13 billion commercial real estate portfolio designed developed database solutions rapidly growing portfolio queries pivot table reports access forms user interfaces workflow management automated several processes resulting greater group efficiency accuracy primary contact quality assurance training database analysis workflow guidance modeling high level trend reporting budgeting vendor management capacity planning purposes project lead involving analysis training communication domestic vendors team members wells fargo india solutions 012004 012006 financial planning analyst company name city state supported certified financial planner clients establish individualized financial plans retirement investment insurance longterm care small business needs research modeling scenario analysis clients financial planning presentations headed marketing branding website design projects privatelyowned financial planning practice 012000 012001 intern company name city state researched potential lease sites comparables corporate clients assisted broker presentations maintained client relations education 2012 masters business administration st marys college california business administration 2004 bs management science university california city management science 2004 bs general biology university california city general biology skills accounting automation balance sheet banking branding budgeting budget bi capacity planning credit creditrisk clients client relations database analysis database drivers essbase finance financial financial planning fpa forecasting forms hyperion insurance leadership longterm care macros management reporting marketing access ms access excel modeling negotiation pivot table presentations pricing processes project lead proposals quality assurance real estate reporting research sql trend variance analysis vendor management vba website design workflow,BANKING
healthcare consultant executive profile seminars 200 media interviews executive healthlongevity expert corporate wellness consultant created awardwinning preventive carepatient education center family medicine residency developed residential wellness program worldrenowned cooper clinic dallas ground floor administered 800000 kellogg foundation grant train physicians public health preventive medicine developed innovative nutritional system rank high nutrientdensity foods motivate individuals simple healthy eating designs wellness consulting corporate executives medical groups hospitals wellness centers nutritional supplement manufacturers designed extensive marketing strategies healthwellness publications healthy food products nutritional supplements personal objectives career goal utilize experience skills larger organization work teams create innovative products services health promotion disease preventionmanagement human longevity fields collaboration diverse groups synergize process product development implementation patientclient services skill highlights business development strategy expert product marketing strategy expert operational systems efficiency expert wellness program development expert lifestyle change methodology expert professional experience healthcare consultant march 2013 current company name city state specializes assisting physicians hospitals outpatient rehabilitation clinics diverse list healthcare providers throughout us abroad achieve strategic operational goals president founder january 1990 current company name city state responsible overall strategy implementation aspects business company provides consulting training seminars areas executive health corporate wellness nutrition stress managementworklife balance fitness longevity publishing areas nutrition fitness wellness sports spiritual development executive director january 1984 january 1990 company name city state developed residential cooper wellness program cooper clinic ground floor resulting multimillion dollars revenue educational assistance improving health longevity quality life thousands clients domestic international received outstanding service awardcooper clinic 1990 associate director july 1980 december 1983 company name city state created awardwinning preventive care teaching program startup medical residency program 60000 grant fund preventive care learning center patientresident teaching facility center taught family medicine residents patient educationpreventive medicine skills patient care magazines award excellence patient education family medicine residency developed offcampus master public health program residents allied health professionals conjunction loma linda university 800000 kellogg foundation grant appreciation award developing nationally recognized program preventive care florida hospital family medicine residency 1984 education doctor public health august 1980 loma linda university city state high level specialist wellness lifestyle management intervention academic preparation practical skills administrative abilities developing implementing evaluating programs protocols designed address wide spectrum health issuesparticularly dealing chronic diseaseincluding health risk appraisal nutritional assessment recommendations exercise testing prescription smoking cessation counseling sixmonth clinical practicum kaiser permanente preventive medicine dept riverside ca including lifestyle counseling clients areas smoking cessation weight management fitness training chronic disease risk factor reduction master public health august 1980 loma linda university city state specialized professional training community nutrition assume leadership position assessing community nutrition needs planning directing evaluating nutrition component health promotion diseaseprevention efforts bachelor arts business administration june 1977 andrews university city state gpa enrolled honors english andrews university honored alumnus achievement award 2013 business administration courses included economics principles management business law business ethics principles marketing accounting enrolled honors english andrews university honored alumnus achievement award 2013 bachelor science health june 1977 andrews university city state health courses included organic chemistry biology microbiology home economics inorganic chemistry massage nondrug therapeutics skills academic accounting administrative balance biology business development business law chemistry interpersonal ca consulting counseling clients directing diseaseprevention economics family medicine health promotion leadership marketing assisting physicians patient care processes product marketing program development protocols public health quality rehabilitation scientific seminars strategy strategic stress management teaching,HEALTHCARE
hr executive summary dual specialization domain human resource management finance highlights human resources management peopleoriented new employee orientations maintains confidentiality experience may 2013 june 2014 company name city state hr executive duties responsibilities •ensure accurate job description place •provide advice assistance writing job descriptions •identify training development opportunities •provide advice assistance supervisors staff recruitment •prepare notices advertisements vacant staff positions •schedule organise interview •prepare develop implement procedures policies staff recruitment •daily attendance monitoring •provide advice recommendations disciplinary actions •monitor schedule absence holidays travel coordinate actions •following hired employees completion ho documents files •maintaining complete attendance record employees including leave records preparing salary based records end month hr manger approvals •liaison including greeting persons entering organization professional manner •handling hr events celebrations including office get together promotion parties •office maintenances housekeeping including monitoring general appearance office infrastructure •preparing monthly expenses statement education 2012 doon university city state india mba management summer internship project title impact training development organization organization hdfc sales location dehradun india duration 2 months methodology employee survey influence taken secondary data conclusion proper training employee become multi skilled practically noticed analysis group dynamics acted lead coordinator well summer internship hdfc sales dehra dun india roles hr management trainee winter internship project title growth development organization organization ananda himalaya location narender nagar uttarakhand india duration 3 weeks methodology employee survey influence taken secondary data conclusion growth organization depends growth development employees providing good working conditions group dynamics acted management trainee hr department winter internship “ ananda himalaya ” roles hr management trainee professional affiliations project title impact training development organization organization hdfc sales location dehradun india duration 2 months methodology employee survey influence taken secondary data conclusion proper training employee become multi skilled practically noticed analysis group dynamics acted lead coordinator well summer internship hdfc sales dehra dun india roles hr management trainee winter internship project title growth development organization organization ananda himalaya location narender nagar uttarakhand india duration 3 weeks methodology employee survey influence taken secondary data conclusion growth organization depends growth development employees providing good working conditions group dynamics acted management trainee hr department winter internship ananda himalaya roles hr management trainee dissertation report project report title comparative analysis factors determining motivational level employees working public private banks dehradun region organization sbi bank hdfc bank location dehradun uttarakhand data collection primary data questionnaire secondary data articles previous research papers journals research question research seeks answer role motivational level employees play enhancing performance banking sector conclusion per study strongest motivators private public bank skills autonomy feedback therefore special attention given factor order increase internal motivation job satisfaction personal information present location houston texas place renu sharma date additional information member session management uttarakhand state council science technology ucost state level programme capacity building strengthening vermi composting units universities colleges solid waste management swm training entrepreneurship development institute india edi skills computer skills •spss software •ms office – word excel power point internet email operations key skills management •professional management skills •meeting objectives •identifying problems •welldeveloped effective communication skills •thrive deadlinedriven environments •excellent teambuilding skills,HR
sales associate profile highly effective promoting positive productive environment reputation excellence high quality service clients good eye detail well organized skilled setting priorities resourceful selfconfident get job done well strong interpersonal communication skills remain calm work well demanding conditions proven record innovative effective staff development strong commitment vision leadership skill highlights adobe 2 years microsoft office 4 years adobe cloud 2 years photoshop 2 years data entry 2 years merchandising 3 years critical thinker detail oriented microsoft word excel powerpoint planningcoordinating team leadership areas expertise able learn every little thing department job gaining alot experience working people design created highquality flash designs website design created accent graphics banner ads icons animations logos using photoshop illustrator work experience october 2016 current company name city state sales associate worked clients analyze computing network needs installed appropriate solutions within organizations budget improved reliability supply chain software systems database order processing developed managed project plans providing status updates management designed documented executed maintenance procedures including system upgrades patch management system backups duties may assigned smile greet customers determine meet exceed expectations develop exhibit proficiency customer service print copy services packaging services design brochures ncr forms ect postal shipping freight services computer skills receive sort place mail mailbox modules accurately record sales transactions point sale accurately process cash checks credit card university internal billing transactions print reports requested pack contents shipping using established procedures products deliver mail overnight letters parcels facsimiles customers operate software programs including limited point sale counter manifest system mailbox manager ms office programs required receive process packages shipping including lifting weighing packages scale accessing manifesting software generating labels retrieving packages customers requested prepare documents traces shipping claims assist merchandising center including stocking shelves product ensuring clean orderly appearance product informing manager inventory levels reordering supplies informed product specifics ie warranties durability claims pricing etc open close pos include reconciliation cash checks credit cards transactions accurately accordance company policy procedure operate printercopiers fax machine binding equipment office machines safe efficient productive manner help customers operate machines access required september 2014 november 2014 company name city state front counter clerk multitask responsible shift accomplishments got put math skills work money go day long make sure correct amounts well paperwork company name city state clerk ii created organized maintained files daily case notes electronic databases organized office schedules maintained relationships necessary agency contacts facilitated cognitive behavioral programs offenders group setting performs routine clerical work work involves compiling tabulating data checking documents accuracy transporting documents maintaining files works moderate supervision limited latitude use initiative independent judgment ii essential functions sorts opens inspects scans offender correspondence sorts delivers unit departmental offender mail b assists preparing forms related offender correspondence processing mail room operations maintains records files moves boxes mail bags c answers inquiries regarding routine mail room procedures maintains contact united states postal service personnel private mail carriers issues postage writing materials indigent offenders offenders commissary restriction performs data entry retrieval maintains automated data regarding postage supplies education 2017 college health care professions city state medical assistant communication coursework sociology psychology coursework biology clinical chemistry microbiology coursework anatomy physiology health assessments medical assistant communication skills typing skills 2014 floresville high school city state usa high school diploma high school diploma coursework marketing public relations promotions management coursework business marketing communications communications english journalism coursework training course microsoft excel word skills adobe photoshop billing brochures c cashier clerical closing communication skills credit customer service data entry designing fax machine forms inspects inventory levels letters materials math merchandising access mail money microsoft office ms office works multitasking multitasking objectoriented programming office machines packaging personnel copiers pos pricing printer quick learner maintaining files sales shipping supervision troubleshooting typing skills weighing cash handling shipping receiving professional friendly careful active listener multitasking sales software salesforcecom tapscan public relations software bacons mediasource factiva desktop publishing software photoshop illustrator html additional information willing relocate anywhere,SALES
business development manager summary 11 years diverse managerial marketing experience penetrating domestic international markets including manufacturing engineering food honed communication marketing research abilities gauge demand products explore new clients managed several big projects learnt maintain equanimity pressure achieve goals cross functional team member individual contributor skills determined team player versatile sales techniques team building time management skills ability prioritize results proficient powerpoint word excel online survey tools ms access oracle basic operating systems windows 95982000xpvistant servers ms dos linux mac os x erp basic sap r3 sap pp sap mm knowledge software applications internet explorer outlook outlook express quickbooks editing tools adobe photoshop corel draw general productivity ms office project management tools microsoft word excel powerpoint experience business development manager february 2015 may 2017 company name city responsibilities project 1 closed 200 million deal fabrication welding work burners reliance industries india partnership precision industries inc la usa oversaw aspects new plant development work rajkot india saved 20 million reliance industries burner designs supervised team 18 including direct indirect people negotiated saved 15 purchase cost new welding machineries valuing 75 million responsibilities project 2 introduced represented genie terex co world leader material lifts aerial work platforms india oversaw advertisement promotions sales services launch sales grew 10 million within year saw increase 5 next year infused concept snapon abcd report required sales service individuals weekly basis championed idea intranet site faqs brochures parts list presentations competitor info led team 20 people terex sunag marketing positioning pricing strategy recognized best employee month sales performance 2015 developed active approach solving client sales issues devising service teams operators appointing new local distributors planned executed shock awe campaign punch line genie india using concept selling approach projected monthly volume penetrations new business acquisitions versus company spend met objectives responsibilities project 3 grew expanded market highly technical heavy equipments like hand tools power tools rotating union etc manufactured ansul usa snap etc indian market headed new sales development team areas automobiles petrochemicals defense aviation railways machine tools steel etc established 5 new skus one triggering 25 million additional sales revenues 15 higher previous year attend industry functions conferences tradeshows monitor market conditions identify opportunities campaigns services distribution channels leading team sales marketing maintained comprehensive knowledge new technologyequipment report mid senior level management study risks potentials involved integrating new venture companies product development manager july 2009 november 2015 company name oversee life cycle designing sales 25hp engine asian gulf markets participated trade shows brought 12 new clients collaborated engineers improve engine fuel efficiency 5 15 designed new horizontal drilling machine crankcase reducing rejections 20 renegotiated deals crankcase vendors solved quality problems appointing new vendors promoted product development coordinator manager 2011 hired supervised crew 7 product development 25 hp engine fixed problem cracking crankcase engine color running prototype engine field managed productrelated support feedback inquiries customers understand market opportunities acted leader development product planning marketing product strategy furnishing information sales forecasts special reports management product development manager january 2008 march 2009 company name city promoted install 1st ever wireless restaurant order management software solution india via touchpad devices oversee software sales lifecycle closing delivery ensure functional updated supported converted 60 potential 50 clients buyers end first year achieved quarterly target 2 million first month product launch appreciated selfidea service desk saving 5 advertising cost offered changes custom made mis reports per client needs collaborated internal teams formulate strategies technical changes software daily use ms office tools feed data evaluate target market solved sales technical issues visiting client locations marketing research analyst february 2005 march 2006 company name performed market research swot analysis amul products largest food company marketing milk milk products india study effectiveness brand integrate market research information company system develop new leads identify effectcause relationships financial outcomes marketed actions thus raising profitability used research tools understand target market competitors increasing response rate 30 utilized excel charts graphs powerpoint portray results complex analysis conducted ambush marketing categoryspecific product anticipate customers future needs used quantitative qualitative methods consolidated information actionable reports presentations education training master business administration mba marketing may 2009 university pune india marketing bachelor business administration bba may 2007 university gujarat india certifications training training sap production planning pp sap materials management mm certificate introduction python programming udemy certificate introduction python data science udemy skills acquisitions adobe photoshop advertising approach automobiles basic brochures budget charts closing color concept conferences corel draw client clients customer service databases decision making delivery designing editing erp senior management financial functional graphs hand tools hp internet explorer team building linux machine tools mac os market research marketing market ms access excel ms office outlook outlook express powerpoint pp 2000 windows 95 98 word microsoft word mis ms dos multitasking negotiating networking next nt servers operating systems oracle order management positioning power tools presentations pricing strategy problemsolving development product product development marketing product programming project management python quality quickbooks research selling sales sales development sap materials management sap mm sap sap pp sap r3 strategy strategic strategic analysis team player time management trade shows vista welding,BUSINESS-DEVELOPMENT
director business development executive profile goal use unique collection expertise experience skills gained seventeen years construction business development marketing representative five years managing sales force six years helping father run historic home remodeling business college education reach full potential account executive helping visio financial services achieve steady longterm sustainable growth building productive relationships customers coworkers company leadership stakeholders core accomplishments sales marketing increased income 112 12 months austin increased market share 20 70 downtown atlanta construction market 12 months designed executed branding plan change image organization resulting significant market share increase 23 major us cities investigated markets target customer issues create messaging strategy market research defined industry segments identified opportunities 23 major us cities discovered new opportunities mature markets developed led implementation plans capture significant market share account management managed various sized accounts grew business providing superb customer service successfully grew account sizes 23 major us markets trained local staff continue example growing accounts excellent client service professional experience director business development 042005 042015 company name city state washington dc called upon develop implement growth initiatives difficult scenarios whether low market share environments construction recessions combination significantly increased market share city assigned leadership supervision expanded market share miami knoxville minneapolis dallas austin san antonio tulsa los angeles phoenix orlando denver tucson houston new orleans biloxi new york city indianapolis birmingham nashville chattanooga sacramento modesto fresno following partial list noteworthy accomplishments assignments miami developed relationships building owners downtown miami leveraged relationships group meeting 17 building owners representing 38 buildings delivered powerpoint presentation led owners insist building managers give us priority budding status every project one action resulted substantial growth organization minneapolis redesigned business development program focus building relationships endusers result endusers would insist using us projects using approach able build enough relationships construction industry experience significant growth even downturn construction market austin took business development program unit steadily declined market share investigating untapped opportunities launched initiative pursue new market careful execution plan resulted doubling business 12 months relationships built general contractors endusers led expanding market share san antonio waco dallas denver arrived denver list 200 clients 8 attending monthly informational sales meetings repositioned agenda away pitchy preachy sales presentation informational educational interactive format within three months attendance meetings grew 8 90 attendees director business developmentpolitical relations director 011998 012005 company name north carlolina south carolina georgia three months field representative augusta georgia promoted director business development covering north carolina south carolina georgia shortly afterwards also named political director three states tenure focused primarily growing market share atlanta charlotte leveraging client political enduser relationships grow market share 90 three states growth 100 atlanta alone following partial list highlights assignments attended addressed shareholder meetings public companies atlanta built personal relationships ceos directors suntrust banks cocacola georgia pacific genuine parts napa cousins properties rollins orkin pest control equifax synovus banks georgia power leveraged relationships secure work projects companies gained introductions executives endusers provide even bid opportunities political director endorsed led labor community groups support election shirley franklin mayor atlanta making franklin first female mayor atlanta first africanamerican female mayor major city south also endorsed served labor liaison judge denise majette used contacts influence help unseat atlanta political powerhouse multiterm united states congresswoman cynthia mckinney additionally endorsed assisted successful campaigns first hispanic elected georgia state senate first hispanic elected georgia house representatives business manageraccount executive 011995 011998 company name state served apprentice father graduated high school house rebuilt tradd street charleston south carolina voted house decade 1980s preservation society charleston college developed love honed skills sales management running local firestone automotive tire stores later businesstobusiness direct coldcall sales transworld systems accounts receivables solutions company education bachelor arts english 1991 charleston southern university city state completed degree english taking 1518 hours per semester working full time job throughout college career served sports editorreporter buc n print universitys student operated weekly newspaper executive communication 2014 dale carnegie university city state us communicate diplomacy tact emphasis building relationships conflict resolution 10 day spanish immersion 2005 dartmouth university city state us successfully completed 10day spanish language learning course conducted rassias foundation dartmouth university skills business development superb customer service cold calling relationship building marketing market research various crm software products including salesforce salespoint zoho outlook developing marketing materials complaint resolution businesstobusiness cabinets sales directing large teams motivating team members identifying capturing new markets public speaking problem solving critical thinking leadership performance analysis budget development forecasting,BUSINESS-DEVELOPMENT
hr business partner summary proactive human resources business partner guiding performance management talent planning benefits decisive proven success providing employee relations support oversight efficient operations extensive knowledge experience developing code business conduct ethics policies skills leadership development collaborative organization efficiency exemplary verbal written communication time management conflict mediation selfstarter hr experience technology field professional experience hr business partner company name city state 082020 012021 served primary point contact hr department assigned network providing direct assistance connecting appropriate hr specialist advised supervisors management performance management strategies interventions including reviews disciplinary procedures actions recommendations separations employment assisted formal informal inquiriesand investigations conjunction external legal counsel necessary identified areas opportunity change initiatives positively influence assigned network performance success worked assigned networks leadership develop strategies interventions problems areas turnover compliance training evaluations employment related requirements assisted advised network leadership departmental structure job creation analysis including editing job descriptions developing appropriate wages served hr representative crossfunctional agency projects initiatives connecting hr solutions assigned networks needs ensure alignment agency values strategic objectives ensured adequate staffing levels assigned networks develops strategies conjunction recruitment hiring team recruit qualified staff interpreted explained human resources policies procedures laws standards andor employment regulations employees management assigned networks served employee advocate meeting employees addressing concerns collaborated hr business partner frequently ensure alignment practices across agency share resources ideas reviewed analyzed metrics data provides recommendations based findings executive management needed reported quarterly human resources manager key performance indicators strategies initiatives employee relations actions taken items assigned maintained current knowledge human resources federal state laws including equal employment opportunity eeo ada affordable care act aca wage hour family medical leave act fmla userra etc sr hr consultant ta specialist company name city state 022018 042020 developed staffing strategies fill vacancies define position allocations reviewed referral candidates contacted qualified individuals request applications planned executed recruitment events bring area candidates facilitated organizational development initiatives conduct performance management talent assessment implemented employee engagement development activities presentations training maximize productivity unite workforce listened clients needs assisted identifying securing appropriate services human resources consultant iv company name city state 052014 022018 established measures promote diversity drive equal access opportunity advancement facilitated strategies planning effective partnerships leaders aided senior leadership executive decisionmaking process generating daily human resources reports metrics policies recommend corrective actions improvements advised leadership hrrelated issues including vacation sick time benefits job services employment discrepancies developed hiring recruitment policies drive transparent fair hiring process selecting candidates basis merit relevance job performed sensitive confidential investigations misconduct issues workplace detailing incidents reports liaised employees senior leadership address inquiries complete contract processing foster problem resolution principal consultant company name city state 052011 052014 built successful consulting business serving private public sector businesses marketed business anchorage juneau alaska phoenix arizona established excellent rapport professional relationships business leaders created marketing materials drafted proposals bid contracts bids submitted 91 awarded initially offered organizational management talent acquisition services additional services provided training management staff completing time card payroll processes change management facilitated discussions informal mediation services set performance absence management expectations policies processes tracking counseled staff performed workplace investigations drafted findings supported management corrective action process education training alaska pacific university city state 052004 bachelor arts organizational management human resources additional information organized strong attention detail dedicated committed excellence computer literacy proficient microsoft suite word excel powerpoint outlook various oracle based hris budget accounting software databases,HR
hr generalist skills microsoft office suite sap kronos ibm adp ats mss hrss oracle workbrain experience hr generalist jan 2015 current company name city state provides strategic hr counsel driving companys hr practices evaluates current hr practices makes recommendations best class solutions contemporary hr issues partners plant hr manager partner disability processing relocation coordination hr requisition paf process maintaining employee files performance plan tracking record keeping client manager security cintas executed labour employee relations activities drive productivity efficiency provide labor relations grievance counsel throughout plant execute talent management processes including recruiting staffing partner regional health safety manager improve safety performance reduce workers compensation costs provide performance management employee development training succession planning administers employee benefit compensation programs company initiatives required launched currently managed training database employee performance tracking super user plants hris system generated enthusiastic goal participation employee engagement committee sr administrative assistant jan 2012 jan 2015 company name city state create highly effective organizational filing systems including quick thorough indexing filing offsite storage resulting easy access critical information streamline office functioning conduct extensive internet research competitors potential acquisitions reporting findings facility manager perform administrative management functions applicable assigned unit eg payroll processing data entry sick pay recording budget support verification reconciliation fundsaccounts maintenance office new hire orientation training inventory supplies perform research involving independent judgment initiative purpose resolving addressing operational matters process various correspondence forms may confidential sensitive nature arrange calendars coordinated schedules meetings interviews travel conferences attend meetings special events behalf manager obtain relay information serve spokesperson behalf agency created implemented pm program facility reorganized administrative procedures shortening process time 30 researched set voice mail answering system result saves time receptionist customers created organized set information center manuals schematics result better access needed information less time searching improved customer service indicators 100 plus 120 days human resource representative jan 2010 jan 2012 company name city state served first point contact hr department answering hr questions first call service escalationscritical service issues maintained tracking significant account issues processed terminations new hires manual checks benefits loa via phoneemailfax maintained knowledge legal requirements government reporting regulations affecting human resources functions rewarded reducing benefits program costs 25 resulted improved customer experiences received employee month award 6 times one year received 100 compliance scores auditing processes ensuring compliance hr provisions federal state local laws regulations instituted team concepts support training reduced internal rework 75 within 90 days human resources administrator jan 2005 jan 2010 company name city state ensured effective communication responding employee requests information interpreting company policies implemented employee recognition program included performance morale incentives developed implemented system auditing revising employee records base remained current legal regulations related human resources performed tasks entering applications setting files new personnel photographing badges obtaining employee numbers new employees recording changes employee status changes necessary change address departmental transfers rate increases terminations filing etc processed verification employment requests employees handled employee benefits hr questions recruited trained staff coordinated team events best yet economical locations saved expenses 40 achieved employee month award may 2007 reorganized administrative procedures shortening process time 30 reduced turnover 68 14 improving staff orientation training professional development received 100 satisfaction rating relocating employees education training master business administration 2012 university phoenix city state 32 bs public administration 2007 virginia state university city state public administration 33 currently studying chrp exam activities honors organization development motivates high performance excellence adaptable values differences training development employee relations strong attention detail followup confidential record keeping critical thinking conceptual strength passion learn taught staffing requirements team building relentless determination nimble broad perspective conflict resolution administration recruitment employment skills administrative streamline adp agency auditing benefits budget conferences client customer service data entry database email employee relations special events fax filing forms hris inventory kronos labor relations legal meetings access microsoft office suite internet research oracle organizational payroll processing performance management personnel policies processes quick receptionist record keeping recording recruiting reporting research safety sap staffing strategic phone employee development,HR
security aide professional summary compassionate security aide strong experience working developmentally disabled adults creating individualized recreational plans assist community integration skills strong verbal communication data management extremely organized project management client assessment analysis powerful negotiator selfmotivated staff development conflict resolution team leadership risk management processes analysis process implementation • huge experience therapeutic recreational services activities programs • outstanding knowledge psychiatric patient care techniques • thorough knowledge working acute care assisted living healthcare setting • good understanding abuse reporting protocols • familiarity recreational therapy therapeutic recreation programs • amazing ability develop recreational therapy plans • ability design implement coordinate therapeutic programming • immense ability build positive working relations patients colleagues • remarkable ability provide therapies independently groups work history security aide 2017 current company name – city state obtained documents clearances certificates approvals local state federal agencies performed initial client assessment analysis begin research process analyzed departmental documents appropriate distribution filing worked directly department clients management achieve result developed new process employee evaluation resulted marked performance improvements responsible creative design prominent project supported chief operating officer daily operational functions student worker 012016 012017 company name – city state complete clerical data entry tasks interoffice mail file important documents support provide coverage administrative desk adhere code confidentiality certain cases discretion required record odometer reading maintenance support provided universitys vehicles driver assistance event functions additional support needed resident advisor 082015 012017 provide guidance social support security within residential life community foster environment allows 40 students meet academic goals increase students knowledge policies procedures residential life increase students involvement university residential life committees activitiesevents managing documenting policy violations reporting maintenance facility concerns conducting health safety inspections duties assigned residence director student worker 082014 012016 company name created biochar pyrolysis process creating finegrained highly porous charcoal helps soils retain nutrients water entered biochar data excel spread sheet helped make chemical research maintained cleanliness chemical laboratory equipment skills academic administrative clerical coaching cpr data entry laboratory equipment management skills excel reading rehabilitation reporting research safety sound spread sheet education bachelor science wellnesskinesiology 052017 lincoln university city state wellnesskinesiology diploma coaching 2013 gc foster college physical education sports city coaching completed 70 credit hours physical education sports gc foster college physical education sports spanish town jamaica internshipphysiotherapist rehabilitation athletic trainers room 122015 lincoln university city state set equipment students athletesassisted treatment students athletes treatments include wrapping taping ankles applying ice packs conducting ultra sound treatments shadowintern occupational therapist physiotherapist rehabilitation treatments 122017 jcmg orthopaedic center city overseer objective obtain position recreational therapist maximize skills also contribute development organization accomplishments track field team member 2014 – 2017 ncaa track field outdoors american award 2014 ncaa track field indoor second team american awards 2015 2017 ncaa academics awards 2014 – 2017 national consortium academic sport award 2015 lincoln university track field award 2015 allmiaa first team award 20162017 certifications cpr certificate 2017 basic psychiatric training course certificate 2017 lincoln university school education honors convocation certificate excellence 2017 additional information volunteer work officiate jefferson city high school cross country meet lu homecoming parade manrrs recycling club conducts recycling weekly throughout university campus volunteer track coach old harbour high school volunteer massage therapy treatment old harbour high school track team,AGRICULTURE
information designer summary qualifications strong leadership project management system administration technical skills meet efficiency optimization needs 3 years professional experience managing developing maintaining software systems web applications database systems experience unixlinux system administration oracle database administration 11g mysql database administration ellucian banner erp oracle application expressapexeducated solid math background equipped strong problem solving skills technical skills languages c c cnet java python php mathematica oracle plsql mysql xhtmlcss environment windows unix linuxred hat windows server wamp lamp softwares ide toad oracle sql developer visual studio eclipse netbeans devc notepadmicrosoft office experience information designer 092012 current company name city state luminis system administration luminis platform web portal systemhttpsaggieaccesscameronedu creates common gateway information students faculty staff use every day system running t5220 server chief technical staff maintaining universitys website degreeworks administrator implemented degreeworks application linux server backend oracle database highly customized xml documents frontend degreeworks comprehensive webbased academic advising degree audit tool helps students advisors successfully navigate curriculum requirements plans implements backup recovery oracle database using rman mysql database mysqldump utility provided system administration 12 servers red hat linux centos linux unixsolaris 10 including routine maintenance patching system backups restore software hardware upgrades experienced performance tuning query optimization database consistency checks experienced developing stored procedures triggers cursors joins views cursors sql databases mysql oracle 11g experienced designing modeling developing deploying supporting database driven applications using oracle application express apex experienced monitoring servers using tools like nagios ossec host based intrusion detection system logwatch maintain web servers apache dns tomcat cas webgui cms systems managing users group permissions managing server security using iptables install maintain ssl certificates 15 web hosts including oracle wallet certificates apache tomcat integrate maintain configuring single signonsso web application luminis platform installed upgraded applied patches oracle rdbms different modules banner system wellversed developing reporting applications using cognos business intelligence components like report studio framework manager query studio created custom reports using plsql functional users experienced automatic scripting using shell scripts bash perl responsible issuing banner security access faculty staff students solve security access profile related problems handling generating tickets via bmc trackit tool work history research assistant 052012 072012 company name city state office assistant 052012 072012 company name city state mathematics tutor 102010 052012 company name city state projects job search engine coordinated group five team members improved workflow productivity team deliver product time developed backend code php connect employers job seekers lawton ok area web application designed smart skill matching algorithm recommends employers prospective employee viceversa matching requirement developed sql queries connecting database tables use data access user information addition adding information tables research assistant project funded cu faculty research grant joint work dr wayne eby assist professor preparing analyzing data perform comparative analyses former experimental data ​ mathematica used get data banking system project designed implemented project using c concept oop used “ unph ” library came client program server program run two different systems communicate one another via tcp socket developed interface sides also showcasing activities going system active accountable testing debugging linux environment accomplished project within time constraint education 2012 cameron university city state bachelor science computer science mathematics gpa 37 workshops oracle database 11g administration 2013 banner database administration 2013 red hat enterprise linux 7 system administration 2015,DESIGNER
communications specialist professional summary five years experience communications social media strong visual sense creativity excellent writing skills ability organize manage teams projects familiar skilled ms office adobe creative suite 6 able learn new programs skills adobe creative suite 6 microsoft office windows applications multimedia production public relations media relations social media managing exceptional listener analyticalresearch skill computertechnical literacy flexibilityadaptabilitymanaging multiple priorities leadershipmanagement skills multicultural sensitivityawareness problemsolving reasoning creativity teamwork experience 052014 052016 communications specialist company name city state created managed several different social media outlets including facebook flickr google plus hootsuite instagram pinterest twitter successfully grew companys online media presence 600 organized presented initiated pr plan kind 10k filmed edited uploaded several videos led groups food processing composting packaging 012014 012016 multimedia production coordinator company name city state multimedia production slideshow utilizing mac windows applications configure picturesvideos proper slideshow presentation depth knowledge microsoft office microsoft office mac created several projects using powerpoint excel applications design built maintain setup server multioperating system provide service support staffstudents computer issues production events 012014 122015 graphics photojournalism company name city state managed worked adobe creative suite 6 including adobe bridge dreamweaver illustrator indesign photoshop premiere pro created several designs montreat college well portfolio photojournalistic photos 082013 012016 digital media production film production company name city state filmed several short movies well correctly film shots learned storyboard setup actors scripts shot locations understanding imovie final cut pro windows movie maker created several recruitment videos high school football players 042013 082014 editor whetstone college newspaper company name city state managed team 4 7 reporters 2 3 copy editors layout designer worked closely copy editors layout designer resolve layout issues grammatical errors planned coordinated implemented meetings due dates personally wrote several articles including sports business breaking news collaborated president college sga student government association colleges setup manage social media accounts including wordpress twitter facebook instagram 082012 122014 business manager whetstone college newspaper company name city state achieved numerous advertisements whetstone money managed took care receipts bills education may 2016 bachelor science communication journalism montreat college city state,DIGITAL-MEDIA
director information technology executive profile director information technology project manager business analyst technical support analyst visionary highly accomplished information technology executive success spanning 20 years highperformance multifaceted environments innovative qualitydriven professional oversee enterprise resource planning data voice networking software development performance analysis critical business processes expertise establishing strategies spearheading longterm initiatives devise deploy support infrastructures alignment business objectives adept administrator enterprise projects organizational budgets skill highlights innovative leadership change management infrastructure design strategic planning technology development collaboration liaison p l oversight organizational development mentoring coaching professional experience director information technology 082005 current company name city state manage software development infrastructure projects direct daily operations oversee vendor relationships define project requirements aligning efforts clients corporate needs assess outcomes develop see change management processes release control maintenance support activities employee training programs determine needs analysis infrastructure software requirements establish corporate policies pertaining staff employee usage technology provides 24 x 7 technical support service level agreements slas root cause analysis reporting directed staff 7 professionals comprising manager network administrator programmer trainer 3 helpdesk analysts supporting approximately 675 employees 18 branches within state florida interact various departments corporate derive pertinent information accounting hr finance formulate decisions based data derived firmwide enterprise resource program accomplishments companywide system conversion windows 7 office 2010 completed within 4 months standardization software applications hardware infrastructure allowing better system support faster turnaround time system problem resolutions organization departmental business includes system inventory software licensing registrations evaluation related vendors service agreements resulting 300k per year reduction expenditures implementation 15 million erp system allowing standardization business processes financials human resources project management purchasing department design installation ip hybrid telecom system standardizing companys phone system allowing free interoffice communication yearly savings 160k telecom expenses manager information 022003 072005 company name city state provided leadership firms information technology department direction planning implementation technology leading support alignment firms business operation achieve effective costbeneficial secure operations 350 users provided strategic tactical planning development evaluation coordination department oversee integrity electronic records including information related information security data recovery processes facilitated communication staff management vendors technology resources within organization directed supervision 6 staff including network administrator 2 trainers 3 helpdesk analyst ensured users properly trained secure effective use systems accomplishments developed system policies addressing areas risk formulating protocol effective change management spearheaded conversion phone system ip telephony resulting 30 decrease spending telecommunication infrastructure coordinated conversion legacy servers virtualization servers increasing operations efficiency reducing downtime migrated several firms legacy application reducing applications supported leading standardized utilization software senior systems analystproject manager 071998 012003 company name city state responsible planning implementation projects managing coordinating resources managed relationships vendors suppliers ensure routine maintenance possible problems detected occur evaluated hardware software acquisition ensure compatibility alignment firms objectives ensured systems properly updated evaluated routine maintenance assessed network email security ensure network integrity responsible standardization migration windows 98 operating system windows xp environment wordperfect ms office suite consolidation networked workstations printers education bachelor science industrial psychology 1985 university santo tomas manila philippines industrial psychology associates degree computer science 1995 baruch college city computer science cisco certified engineer 1997 dersyha university city state selected professional development seminars team leadership managing conflict effect supervision employees managing people change effective project management ip telephony business environment erp system implementation techniques effective network infrastructure design coping changes technology skills accounting analyst business processes change management cisco certified coaching hardware conversion clients direction email employee training engineer erp finance financials human resources hr information security information technology inventory ip leadership team leadership managing people managing mentoring ms office suite office windows 7 windows 98 windows xp migration needs analysis enterprise network administrator network operating system organizational development phone system policies printers processes programmer project management purchasing reporting seminars servers service level agreements sla software development strategic strategic planning supervision technical support telecom telecommunication telephony trainer wordperfect,INFORMATION-TECHNOLOGY
sales associate summary punctual customerfocused professional focused exceeding expectations building customer loyalty flexible schedule strong communicator consistently meets exceeds customer service goals reliable team player enthusiastic outgoing attitude highlights interpersonal communication high customer service standards adapt diverse groups excellent people skills skilled problem solver consistently meets sales goals personable motivated team player conflict resolution proficiency strong problem solving ability active listener exceptional organizational skills experience sales associate 102013 012014 company name city state priced merchandise stocked shelves took inventory supplies alerted customers upcoming sales events promotions identified potential shoplifters alerted management determined customer needs asking relevant questions listening actively responses answered customer telephone calls promptly appropriate manner followed merchandising guidelines present visually appealing displays followed merchandising guidelines present visually appealing displays resolved customer complaints professional manner prioritizing customer satisfaction childcare professional 032013 012016 city state carefully monitored childrens play activities prepared meals per employers instruction om instruction provided disciplined children recommended measures correct behavior incorporated music art activities encourage creativity expression routinely picked children school activities escorted children outings trips local parks zoos upheld cpr first aid certifications cashier 102011 052012 company name city state operated cash register cash check credit card transactions 100 accuracy cleaned organized store including checkout desk displays alerted customers upcoming sales events promotions identified potential shoplifters alerted management completed point sale opening closing procedures including counting contents cash register handled customer relations issues gracious manner accordance company policies welcomed customers store helped locate items used time efficiently serving customers including folding clothes cleaning fitting rooms education high school diploma 2010 prospect mountain high school city state member history club winter carnival planning committee cofounder mr mrs prospect mountain charity competition expanded functions dental assistant certificate dental assistant dental assisting 2012 new hampshire technical institute city state skills professional friendly careful active listener multitasking organizational skills great telephone computer communication skills,SALES
sales manager summary service focused professional offering extensive background customer service sales client relations merchandising selfdirected selfmotivated team player also works well independently experience june 2014 september 2017 company name city state sales manager opening store manager count balance safe tills successfully managed activities team members multiple locations p assionately focus customers needs mproved service quality increased sales developing strong knowledge companys products services maintain telzon ordering system store products customer merchandise delivery driver print complete overstock maintain mndr price changes developed rapport customers handling difficult issues diplomacy tact february 2011 april 2014 company name city state retail sales associatepharmacy clerk maintained front end store cashier greet assisted customers served liaison customers store personnel various store departments recommended helped customers select merchandise based needs informed customers sales promotions friendly engaging manner assisted pharmacist filling prescriptions 3rd party insurance billing answered phones entered new patient profiles prescriptions medication input software system january 2007 december 2010 company name city state pharmacy assistant clerk assessed customer needs responded questions communicated directly doctors offices via telephone fax email provided friendly customer service prescription dropoff pickup counters worked closely pharmacists used medication input software safely accurately dispense medication entered prescription insurance billing information patient profiles verified patient data billing information education training century business college city state united states business management skills 10key touch cash handling creative problem solving multitasking,SALES
director public relations executive profile centene marcom resources development promotion personnel across centene health plans implementation statewide initiatives specialty companies various organizations design printing oversight design community relations expertise review revise collateral materials including outreach event management various organizations audiences healthcare education programming ensure appropriateness content implementation various organizations readability translation represented organizations public artwork management served point contact collateral design using adobe suite developed relationships area work external graphic designprint businesses support community vendors events educational programs fund budget oversight compliance raisers promotional products management resourceful team member excels research management building trustful relationships business plan development members colleagues external compose news releases fact sheets organizations key audiences letters variety audiences including healthcare background registered key influencers nurse experience snf assisted social media planning living adult day programs implementation using centene guidelines enewsletter designdistribution mba daniel webster college organizational management nashua nh core accomplishments member business networking international bni rotary international chambers commerce business associations courses corporate compliance ethics customer relations basic communication conflict management skills confidentiality hippa emergency preparedness crisis management maximize customer service initiate quality improvements professional experience 012003 012008 company name city state director public relations success stories individuals benefiting lifeshare programs used business development posted social media collaborate lifeshare office key partners meet marketing needs oversight marketing department conference budgets promote exchange information across states prepare coordinate schedule tasks deadlines accomplish long shortterm strategic objectives daniel webster college nashua nh director public relations 2003−2008 college spokesperson liaison media ensured major publications communications properly supported strategic efforts essential augmenting colleges competitive position longterm strength 012000 012003 company name city state director communications partnered internal clients implement solutions significantly improve communication strategies messages planned managed communication vehicles promote drive organizations priorities 011996 012000 company name city state director public relations publications directed developed alumni magazine annual report newsletters invitations fund raising marketing materials course descriptions print collateral creatively proactively sought ways celebrate school programs achievements community members using communication channels developed successful relationships provided related content external mediapress 011990 011997 company name city state journalist reported political community news four towns two school boards developed wrote stories lifestyle section wrote 1200 bylined articles thoroughly cover issues events activities towns recognized nh press association writing 012008 012010 company name city state administrator professional managed oversaw 24hour operations conducted program regulatory 012011 012014 company name city state registered nurse provided marketing solutions b2b sales organization including sales management marketing presentations social media worked individuals levels organizations developing brand offering solutions challenges promotional products campaigns 20062008 oversaw daytoday operations including staff supervision communication referral sources intakes required documentation health assessments medication administration continuous health wellness observations volunteer american red cross easter seals nh education temple university city state us ba journalism ba temple university journalism philadelphia pa fitchburg state college city state us bs nursing bs fitchburg state college nursing fitchburg accreditation public relations marketing lifesharecentene manchester nh marketing 2014 −present communications provide communications marketing solutions meet annual strategic goals certifications rn registered nurse american red cross 20062008 affiliations press association writing presentations marketing presentations social media skills marketing public relations business development solutions budgets exchange liaison marketing department operations b2b b2b sales including sales promotional sales sales management sales organization securities clients american red cross documentation health wellness red cross registered nurse marketing budget business plan community relations conflict management crisis management customer relations customer service educational programs emergency preparedness fact fact erp graphic design healthcare hippa marcom mba media planning networking printing product management receptionist retail sales rn,PUBLIC-RELATIONS
property management assistant professional summary dedicated public relations specialist vast experience managing external public relations media agencies skillfully manages multiple tasks meets tight deadlines highpressure environments skills bilingual english spanish computer skills creative writing strategy development social media coordination media relations critical thinking campaign management fact checking information gathering strategic planning social media marketing work history property management assistant 012018 current company name – city state introduced prospective tenants types units available performed tours premises communicated clients tenants offering strategic solutions remedy problems communicated effectively owners residents onsite associates generated professional networks engaging professional industry government organizations conducted thorough research using diverse resources assist professional staff routine special project tasks public relations coordinator 082017 062018 company name – city state identifying clients needs market research analysis developing forwardthinking strategies analyzing clients objectives interests order create meaningful relations media public personas utilize campaigns projects creating proposals various activations events developing cultivating ambassadors campaigns researching organizing event elements including venues guest speakers influencers etc executing monitoring performance campaigns boost brand awareness profitability analyzing results campaigns reporting observations client postevent reports drafting distributing press releases media alerts media invites briefing documents opinion editorials liaising journalists pitch secure necessary media coverage monitoring media coverage maintaining uptodate media list compiling monthly reports end campaign reports faculty liaisontextbook supervisor 042015 062017 company name – city state strengthened merchandising promotional strategies drive customer engagement boost sales developed strategies study trends customer behavior anticipate future opportunities growth responded requests information media designated appropriate spokesperson information source drafted press releases detailing relevant newsworthy information supporting brand image worked news media spread positions oversaw professional social media messaging content development follower engagement social listening trend analysis leveraging competitor research increased revenues supported business goals developing public relations strategies campaigns actively listened customers requests confirming full understanding addressing concerns led projects analyzed data identify opportunities improvement resolved problems improved operations provided exceptional service stockroom supervisor 092013 012015 company name – state nyc mens shoes stocked replenished merchandise according store merchandising layouts maintained established levels goods based sales forecasts demand fulfill orders time maintained strong vendor connections including arranging pricing delivery structures managing specific shipment paperwork concerns education criminal justice bronx community college city state associate arts video game design southern new hampshire university city state certifications computer science certificate centu dominican republic 2009 intermediate python coderdata analyst advancing datacamp skills bilingual english spanish computer skills creative writing strategy development social media coordination media relations critical thinking campaign management fact checking information gathering strategic planning social media marketing work history property management assistant 012018 current company name – city state introduced prospective tenants types units available performed tours premises communicated clients tenants offering strategic solutions remedy problems communicated effectively owners residents onsite associates generated professional networks engaging professional industry government organizations conducted thorough research using diverse resources assist professional staff routine special project tasks public relations coordinator 082017 062018 company name – city state identifying clients needs market research analysis developing forwardthinking strategies analyzing clients objectives interests order create meaningful relations media public personas utilize campaigns projects creating proposals various activations events developing cultivating ambassadors campaigns researching organizing event elements including venues guest speakers influencers etc executing monitoring performance campaigns boost brand awareness profitability analyzing results campaigns reporting observations client postevent reports drafting distributing press releases media alerts media invites briefing documents opinion editorials liaising journalists pitch secure necessary media coverage monitoring media coverage maintaining uptodate media list compiling monthly reports end campaign reports faculty liaisontextbook supervisor 042015 062017 company name – city state strengthened merchandising promotional strategies drive customer engagement boost sales developed strategies study trends customer behavior anticipate future opportunities growth responded requests information media designated appropriate spokesperson information source drafted press releases detailing relevant newsworthy information supporting brand image worked news media spread positions oversaw professional social media messaging content development follower engagement social listening trend analysis leveraging competitor research increased revenues supported business goals developing public relations strategies campaigns actively listened customers requests confirming full understanding addressing concerns led projects analyzed data identify opportunities improvement resolved problems improved operations provided exceptional service stockroom supervisor 092013 012015 company name – state nyc mens shoes stocked replenished merchandise according store merchandising layouts maintained established levels goods based sales forecasts demand fulfill orders time maintained strong vendor connections including arranging pricing delivery structures managing specific shipment paperwork concerns,PUBLIC-RELATIONS
director engineering summary director vice president operations engineering supply chain industries capital goods manufacturing gaming technology consistent time product launches companys largest growth period successful implementations lean factory methodology summary 12 years manufacturing operations engineering gsc npinpd project management erp systems configuration management data analytics business intelligence skilled mixed model cellular production lean factory datadriven kpis electromechanical manufacturing progressive increase leadership responsibility proven record culture turnaround team performance highlights omnex 16 high performance leadership toolkit 14 crucial conversations vitalsmarts inc 12 microsoft project management essentials 11 microsoft sharepoint essentials 10 technology skills autocad siemens plm solidworks pdm tableau powerbi cognos tm1 ms access project visio sharepoint designer jira confluence ms dynamics ax gp epicor published inventor uspto 8684847 commercialized 1m revenue per year experience director engineering 012004 012016 company name city state capital goods manufacturer software developer hospitality gaming 1b sales 3k employees major customers las vegas sands mgm resorts caesars entertainment wynn resorts boyd gaming 14 16 director manufacturing engineering operations engineering reported vp operations 3 direct report teams 15 indirect engineers analysts technicians directed product launches training system controls capital equipment product compliance administered strategic planning management department pl opex 5m capex 2m key contributions accomplishments product launch output doubled yoy matching quality time delivery resources multiple supplier sites east asia latin america achieved greater process rigor design process fmea past 3 product cycles instituted project mis global reporting presented semiannually bod elt investorsanalysts npinpd strategies initiatives lean manufacturing implemented saving 200k 5 inventory 15 increase production capacity directing kaizen lead events operationswide redesigning productionwarehouse mixedmodel one piece flow reducing quality defects 95 yoy 13 space customer service quality level defects 65 1 developing realtime kpis continuous feedback loop creating new standard service excellence employee development engagement increased 20 yoy coaching direct reports mentoring people leaders system accountability independent work ethic continuous improvement 12 14 senior manager enterprise resource planning configuration management reported 6 direct reports programmed maintained erp system controls company operations 1 million skus 25k product orders 50k service orders per year key contributions accomplishments configuration management expansion tripled product line support realizing additional 50m revenue utilizing 170 dimensions 180000 total variables cole grundstedt page 2 colegrundstedtgmailcom 1 702 3530976 order fulfillment system streamlined increasing quarterly direct sales 16 doubled output outgoing service orders merging 2 enterprise systems eliminating data redundancy business intelligence forecasting solution developed reducing inventory carrying costs 20 increased customer quality 60 increased demand visibility 12fold strategic planning decision analysis led global erp core system migration budget 10m 09 12 manager new product project management npinpd reported 5 direct reports oversaw project managers liaising engineering operations service departments timely launch new product procedural training data distribution key contributions accomplishments program management partnership global marketing accelerating npi timetomarket 70 industrial engineering cmm program implemented reducing outages 96 systems management automation tracking program developed reducing service fulfillment 30 senior new product engineer manufacturing engineer project manager 012004 012009 company name city state supplier quality defects driven 4year low creating supplier scorecard qualifying suppliers 4 continents project managed customized product 3 corporate accounts earning 15m sales production capacity increased 33 launching cellular production method using onefifth space performance assessment intern 012002 012003 company name city state data center network engineer built maintained 50 servers 10 raid5 disk arrays three 20kva ups stacks developing pm schedule 85 downtime reduction education master business administration finance marketing 09 university nevada finance marketing magna cum laude top 5 class bachelor science industrial systems engineering university southern california city industrial systems engineering 4time deans list professional affiliations certified project management professional pmp® project management institute pmi · member beta gamma sigma business honor society · member ieee engineering management society · member nesa national eagle scout association professional training dfma design manufacturing assembly omnex 16 · gdt geometric dimensioning tolerancing skills autocad automation budget business intelligence cmm coaching cognos configuration management continuous improvement customer service decision analysis delivery dimensions direct sales directing erp enterprise resource planning forecasting global marketing industrial engineering inventory latin leadership lean manufacturing director market mentoring ms access ms dynamics microsoft project microsoft sharepoint sharepoint migration mis enterprise network engineer pdm plm program management project management quality raid5 realtime reporting sales servers siemens software developer solidworks strategic planning management strategic planning systems management tableau employee development visio,ENGINEERING
branch administrator objective obtain challenging position demonstrate highlight organizational customer service communication project management skills summary committed motivated administrative assistant exceptional customer service decision making skills strong work ethic professional demeanor great initiativeenergetic reliable office manager skilled working diverse group people excellent teambuilding skills motivated personable business professional successful track record business retail field quickly master new technologies skills diplomatic tactful professionals nonprofessionals levels accustomed handling sensitive confidential records demonstrated history producing accurate timely reports flexible versatile able maintain sense humor pressure thrive deadlinedriven environments highlights skills summary project management report preparation written correspondence general office skills computer savvy customer service scheduling distribution communication accountingbookkeeping frontoffice operations bilingual spanish microsoft office proficiency excel spreadsheets meticulous attention detail strong problem solver selfdirected professional mature resourceful dedicated team player strong interpersonal skills proofreading accomplishments received merit raise strong attention detail exemplary customer service teamplayer attitudesuccessfully planned executed corporate meetings lunches special events groups employees experience company name october 2009 current branch administrator city state prepare process complex reports managers daily basis ensuring meet tight deadlines diagnose resolve inquires customers closely working sales department invoicing timely matter three branches processing service orders daily company name august 2005 july 2009 billercustomer service representative city state accounts payable receivable well account reconciliation invoiced incoming receipts timely basis process incoming customer phone orders management appointments delivery schedules calendar managed drivers schedules dispatching assuring checked accessible company name september 2002 july 2005 logistics customer service coordinator city state oversee frontoffice operations provide impeccable customer service key contact vendor requirement assurance sales liaison ensure shipments executed timely manner assuring quality control reviewed contracts proposals management meeting event logistics planning transmissions edi documents order processing accounting invoicing creationmaintenance excel spreadsheets budgeting inventory purposes chargebacks inventory management shipping management assurance delivery deadlinesreceived distributed faxes mail timely mannerproperly routed agreements contracts invoices signature processmanaged daily office operations maintenance equipmentcreated maintained spreadsheets using advanced excel functions calculations develop reports listsverification vendor specification compliance responsible generating styles color codes style master oversaw call center operations staff highest level care resolving customer inquiriescomplaints expense reporting tracking csc well inventory controller ralph lauren divisions management meeting event logistics planning education lincoln technical school 2007 certification body mechanics massage therapist city state us lincoln technical school edison nj graduated june 2007 certified massage therapist hudson county community college high school diploma liberal arts city state us hudson county community college jersey city nj 19931996 certifications csc certified massage therapist languages bilingual spanish skills customer service receptionist retail sales account reconciliation accounts payable customer service representative dispatching inventory logistics operations accounting budgeting color codes csc customer inquiries customer service manager edi excel invoicing liaison maintenance order processing quality control sales service center shipping transmissions accountingbookkeeping bi bilingual bookkeeping business intelligence correspondence project management retail retail marketing scheduling,APPAREL
regional hr business partner human resources professional executive profile businesssavvy resultsdriven solutionsoriented hr executive offering 16year career human resources distinguished commendable performance developing spearheading maximizing performance individuals teams known driving change championing corporate values vision mission articulate communicator fully bilingual english spanish proven ability diffuse highly charged situations quickly responding human resources issues providing executivelevel support management staff demonstrated success orchestrating initiatives address todays business challenges attain revenue goals control expenses satisfy customers attractretain talent achieving business profitability objectives core competencies change management benefits administration succession planning organizational development leadership development coaching infrastructure development operations workflow optimization conflict resolution professional experience 012012 current regional hr business partner company name city state 110year old manufacturing company iconic brand report one 4 regional vice presidents company work regional business leaders providing innovative hr solutions make business strategies actionable provide progressive hr guidelines ensuring hr programs accordance business needs local labor laws culture partnered performance growth total rewards harleydavidson university centers excellence coe well executive management executing agreed strategic plan support organizational programs effectively engage hr generalists la region establish hr strategies designed optimize human resources within business areas analyzed business talent needs participate establishing work unit plans performance measures within region administered annual regional hr budget 160k organized annual leadership conference entire region successfully led implemented company hr processes within regional offices performance management system global tuition program gallup engagement surveys leadership trainings employee purchase plans resulting 2nd highest company engagement scores 2012 2013 achieved 100 hiring goals maintaining lowest recruiting cost regions reorganized aligned market positions within subsidiaries savings 23m year total sg budget developed implemented company immigration policy changing new immigration process provider reduced process time 45 saving average 25 per visa filed 012008 102011 hr manager company name city state responsible development implementation corporate hr plans policies support business plan ensuring hr regulatory legal compliance carried broad range hr functions including employee recruitment training benefits administration well overseeing disciplinary action managing hr records conceived developed series innovative hr programs service leadership initiatives including comprehensive supervisory training performancebased incentive compensation programs successfully established maintained strong functional hr team effective training coaching planning team building restructured benefits program consolidating providers renegotiating contracts successfully maintaining benefit costs 1 increase premium previous year saving company 70k cited driving force behind 35 reduction payroll processing liability identifying 300k payroll savings implementation integrated adp hris system recognized achieving voluntary turnover rate 3 introducing new employee orientation individualized training resulting 97 satisfaction record led succession planning initiatives resulting projected reduction hiring expenses approximately 30 next 5 years 092007 092008 district hr manager company name city state inspired retained highperforming diverse workforce district building upon foundation success key member store management team administered effective management execution learning career development employment practices recognition reward staffing performance management systems compliance programs fostering positive associate relations environment conducted thorough employee investigations alleged reported cases sexual harassment discrimination criminal policy violations resulted reduction 35 employee lawsuits filed within district pioneered initiatives monitor manage performance reviews department supervisors hourly associates including rating written reviews pay increases input yielded 350k districtwide reduction recruitment expenses spearheading internal recruitment function successfully achieved 100 monthly completion associate training development 401k enrollment fulfillment aap goals district acknowledged driving reduction sexual harassment claims much 20 within first 6 months training 011999 012007 hr manager company name city state provided consultative direction ground floor hr infrastructure organizational efficiency startup company multiple highprofile client projects panasonic leapfrog aig oversaw development compensation functions including job analysis salary administration job evaluation system key business partner leadership team education certifications 2005 master science leadershipmanagement nova southeastern university city state leadershipmanagement 1997 bachelor arts human services st thomas university city state human services 2013 continuing educationcoursework project management methodology associate certificate six sigma yellow belt certified code business conduct training antibribery antiharassment training professional affiliations society human resources management shrm florida human resource planning society fhrps greater miami society human resources management gmshrm technical skills peoplesoft microsoft office suite adp sap languages bilingual spanishenglish,HR
associate teacher accomplishments bachelor science management business marshall award 2007 barbara hume memorial award 2011 coachs award 2007 rev bw pete woodward jr prize 2010 coached hunter forward kristen markoe cunyac player year experience company name january 2014 january 2015 associate teacher city state aintain safe classroom setting fostering positive engaging learning environment g develop daily lesson plans 5 nd 6 rade reason rhetoric th th teach students weekly vocabulary words writing techniques using nonfiction articles led guide students classroom discussions lead co­curricular programs recess lunch study hall closely monitor academic social lives seventh grade boys company name january 2012 january 2014 head coach girls varsity basketball city state anage recruitment enrollment prospective students new england area new york montreal new jersey philadelphia maryland chicago virginia florida develop contacts feeder schools sports programs coaches educational consultants act athletic liaison admission office attend regional national admission events attract prospective students families coordinate manage daily tour guides prospective families arrange coaches meet prospective students interview evaluate prospective students admission assist planning execution holderness schools fall open house spring second visits 100 accepted students help manage holderness social media websites ie facebook twitter youtube assisted development implementation strategic plan increase number applicants 1 year 3 year 5 year span developed strategies attract mission appropriate students collected documents required necessary make decision applicants assisted admission publication assisted increasing full pay boarding students 15 female applicants 18 freshman applicants 20 domestic diversity 15 anaged aspects girls basketball program competing lakes region league nepsac new england prep school athletic council attended regional national aau tournaments identify evaluate recruit student­athletes deep south classic commotion ocean gym rats etc coordinated daily practice plans enhance successful learning performance outcomes varsity junior varsity teams invited scheduled scrimmage games among aau programs order increase schools awareness athletically developed scouting reports game plan opposition student­athletes order create successful results collaborated strength conditioning coach develop health wellness program performed end season evaluations coaches players assisted student­ athletes college counseling office college recruitment process coached skidmore forward migle vilunate member liberty league all­rookie team organized end­of­the­year team dinner individual awards provided individual skill development program season post­season coordinated travel opposing schools teams collaborated athletic director manage teams budget fundraising initiatives ember womens basketball coaches association wbca company name january 2011 january 2012 student assistant coach mens basketball city state conducted comprehensive campus recruiting attended regional tournamentscamp attended games review film opponents games develop scouting reports recommendations assisted development daily practice plans enhance successful learning performance outcomes supervised student manager practice players instructed guard play creating performance drills individualized instruction anaged exchange game film non­conference conference opponents anaged academic progress student­athletes assigned head coach anaged outreach constituents parents fans coaches alumni etc assisted coordination team travel arrangements housing meals student­athletes coordinated community service activities student­athletes local community coached three all­league players one all­rookie team player conducted comprehensive campus recruiting attended regional tournamentscamps attended scouted opponent games review film developed scouting reports recommendations assisted development daily practice plans enhance successful learning performance outcomes orked post players creating performance drills individualized instruction w helped lead thoroughbreds 16­10 record liberty league tournament berth attended scouted opponent games reviewed film developed scouting reports recommendations education skidmore college 2007 bachelor science management business city state us skidmore college saratoga springs ny may 2011 holderness school plymouth nh june 2007 concordia university master coaching athletic administration city state us concordia university irvine ca may 2015 master coaching athletic administration professional affiliations university rochester boys basketball camp league commissioner skills games increase recruitment associate budget fundraising health wellness liaison recruiting arrangements exchange progress team player travel arrangements field operations operations packing program manager purchase orders vouchers coaching award,TEACHER
business banking specialist summary 9 years experience supervising crossfunctional sales teams complex employee training strategic account management executive level collaboration creating customercentric programs facilitating training trained 600 employees quarterly annually sales conflict management project management directed sales operations training marketing 100 events per year business sales exceeded 794 business sales goals closing 12 million product sales surpassed 400 annual sales goals due innovative customer engagement less 35 days tech startups 8 years consulting managing techstartup businesses converting client liabilities assets designing customercentric engagement programs facilitating employee engagement professional development tactical approach innovative teambuilding indepth understanding cultivating longterm business partnerships motivational speaking core qualifications empowering motivational public speaker microsoft suite proficient outlook excel publisher power point word etc google suite analytics docs calendar gmail etc deploying executing scalable training programs strategic clientfacing engagement dynamic sales presenter high energy facilitator complex account management multiproject management fastpaced environments innovative professional development collaborativeteam leader professional experience business banking specialist june 2014 current company name city state exceeded 794 quarterly business sales goals 12 million products 40000 per day proxy 35 days facilitate international business presentations merchant services payroll services tech products daily deploy original sales training programs identify kpis marketing trends junior senior executives train diverse business sales channels adaptable facilitation styles charismatic energy high impact coach employees quarterly crossselling business products sales strategies crosscustomer engagement manage develop budget reconciliations diverse startups exceed business revenue goals low budgets personal banker july 2013 june 2014 company name city state cultivate longterm business partnerships upholding banking policies providing elite customer service senior level executives worldwide manage high value client accounts efficiently resolve high complexity issues analytical problem solving extensive regionalglobal coordination international clients collaboration diverse executive level teams closed 500k business loans automobile loans lines credit insurance products per quarter execute design customercentric engagement metrics assess daily weekly monthly impact office marketing manager june 2013 current company name city state supervise sales team training programs new hire orientations onboarding training classes staffing payroll design customercentric training curriculums career development programs direct marketing strategies direct multilevel events developmental training limited customer service training business sales event planning conflict management kpistrends promotional media events executed measurable social media outreach networking events exceeded 20 sales targets residential communities coordinator january 2011 june 2013 company name city state directed sales training customer service marketing 100 events per year accessible 76000 students facilitated designed scalable programs train 600 employees annually sales conflict management customer service crisis response business development cultural competency supervised evaluated extensively coached 13 crossfunctional employees served residential programmers community leaders engagement specialists fastpaced environments managed four highrise properties residential teams overseeing 1500 occupants including supervision emergency response staff budget reconciliations project management payroll assistant community director july 2010 january 2011 company name city state supervised 50 crossfunctional employees overseeing 1800 residents 7 highrise residential properties managed employee training programs curriculum content emergency response staff residential teams adherence federalstate laws university hr rules hospitality regulations exceeded performance expectations increased responsibilities resulting promotion within 6 months assistant hall director july 2008 may 2010 company name city state directly supervised 12 resident advisors 34 desk staff 20 community volunteers fastpaced environments trained instructed 150 employees sales customer service project management conflict management human resource services intercultural competency security procedures oversaw two large highrise properties 1500 residents 2 front offices facility budgets payroll executed strategic recruitment campaigns facilitated interview selection process 40 employees awarded program year directing dance haiti benefit concert fundraising 20000 public relations specialist august 2006 may 2007 company name city state supervised crosscustomer engagement curriculums palouse food project oversaw marketing outreach employee training programs interns volunteers directed executed radio commercials advertisements specific community development health education hunger related issues tutored children autism required innovative approach assess students individual academic needs using patience sensitivity compassion performance art assistant warehouse manager may 2005 july 2006 company name city state managed warehouse recruitment interviews schedules customer satisfactions surveys employee recognition efforts trained instructed new sales associates employees diverse customer service etiquette increased store revenue 30 oversaw inventory shipments provide consistent warehouse organization enhanced duties responsibilities sales associates education training bachelor liberal arts sociology dance washington state university social sciences wells fargo bank na city state business personal banker academy entrepreneurship business safe registered financial banker sociology dance skills academic account management advertisements approach art banking budgets budget business development coach conflict management content credit client clients customer service customer service training direct marketing directing event planning fast financial functional fundraising human resource hr insurance international business inventory team leader marketing excel microsoft suite outlook power point publisher word networking payroll policies presenter presentations problem solving project management promotion proxy public speaker radio recruitment selling sales sales training staffing strategic supervision employee training training programs,BANKING
aircraft sales professional summary expect associate professionally driven wellrespected organization pursuing challenging responsible dynamic rewarding career applying academic knowledge expertise skills enthusiasm assist career development contribute effectively progress organization society well areas expertise include investigative policy research statistical analysis proven ability interact effectively employee public professional manner great team leader strong organizational skills formidable work ethic seventeen years construction management experience industrial commercial construction jobs valued four million hundreds millions dollars last six years construction owner operator industrial welding company retired ironworkers local union 118 sacramento december 7 2001 went back school utah valley university 2005 received bachelor degree professional pilot masters degree arizona state university december 19 2012 masters science technology aviation management human factors supervisory skills able multitask different areascrew resource managementgroup team leader aviation research statistical analysis task oriented help improve safety efficiency day ­ ­ day operations proficient faa department transportation standards regulations cover flight rules far cfr public airport policy competent computer data processing concepts proficient verbal communication visual communication techniques various programs professionally educated gather information human abilities limitations characteristics applying tools machines systems tasks jobs policies environments produce safe comfortable effective work environment competent better understand humans able safely efficiently integrate technology knowledge one translate experience design training standards policies help reinforce individual performances well versed spss excel power point r skills work history 022013 current aircraft sales company name – city state research aircraft various advertisement media investigate currency aircraft within faa aircraft data registry research investigate aircraft compliant faa fars cfrdot standards research analyze component aircraft research investigate aircraft bluebook price differentials help create appraisal aircraft photo aircraft respective log books use advertisement make sure records current proper maintenance proper weight balance help advertisement facilitate sale aircraft 012012 052012 internship company name – city state airport safety inspections daily weekly monthly investigate research analysis loss customer retention fuel purchase income uphold current state aviation laws revision new aviation tax laws investigate research analysis loss customer retention fuel purchase income authored new written policy line crews safety gear vest designed hess steel company ­ c 60 licenses owner operator company name supervised directed crews four twenty­seven ironworkers certified commercial welder completed osha safety training course union ironworkers local 118 sacramento california supervised managed crews 3 40 men supervise jobs tens thousands multi­million dollars buildings supervised ­ powerhouses high rise buildings construction state prisons highways water treatment plant bridges airports etc commercial construction industrial construction plan reading work breakdown structures wbs coordinate groundup projects subcontractor recruitmentsupervision enforcement codes safety regulations read structural engineering drawings job site supervision safety workflow project scheduling education graduate degree arizona state university asu city state master science technology aviation management human factors gpa gpa 3540 science technology aviation management human factors gpa 3540 applied project faa sponsored title investigation analysis 14 cfr part 67 ame guide 47 policy change course work 33 unitsaviation lawaviation labor relationsinternational aviationaviation safety human factorlaw ethicsintermed statisticsairport planning designresearch techniques applications 4 2010 bachelor science aviation science aviation utah valley university uvu city state gpa gpa 36740 aviation science gpa 36740 aviation professional pilot program · course works 120 units plus general edair transportation managementaviation lawcrew resource managementhuman factorssafety professional seminarsintroduction aviation securityaviation insurancerisk managementcorporate aviation managementairport managementground trainingprivate instrument commercial ground instructorflight trainingprivate instrument commercial flight instructortheory instruction 4 2008 certified instructorair traffic control general education columbia college state gpa gpa 35240 general education gpa 35240 12 1982 general education american river college city state gpa gpa 32 40gp general education gpa 32 40gp accomplishments private pilot certificate instrument certificate single engine commercial rating twin commercial rating ground instructor rating 20 hours sim time king air b200 train mather air field sim check welding certificates 6010 7018 202 211 nickel high production flux core 232 skills photo balance bridges c dec 7 estimating instructor instruction insurance labor relations leadership law works reading read recruitment research risk management safety scheduling seminars statistics supervision tax transportation welding workflow written additional information personal data accomplishments brown belt tae kwon coached pop warner football team super bowl championship went back school 2005 ­ 2012 received bachelor masters degree aviation enjoy outdoors spending time family scuba diving since 1975 flying general aviation airplanes restore antique cars avid motorcycle rider volunteer tuolumne recreation department coaching ­ soccer baseball football coached middle school boysgirls basketball 6th 7th 8th graders,AVIATION
communications directorevent planner professional experience communications directorevent planner january 2008 april 2014 company name city state created launched comprehensive communications program department resulted increased visibility awareness departments activities developed executed media plans including social paid media organized managed details departments annual event showcasing iowas centenarians including securing attendance iowas governor lieutenant governor director communications january 2000 december 2007 company name city state successfully led external communication efforts department including handling publicity working closely media increased visibility awareness departments activities liaison department several agriculturalbased committees advisory teams collaborating various initiatives increase public knowledge raise funds conceptualized authored news grow column iowa secretary agriculture ran rural newspapers printed media outlets throughout iowa administered good neighbor award firstinthenation initiative honors iowas livestock producers environmental animal stewardship media consultant nasda national association state departments agriculture us food export showcase received leveragingcollaboration award superior performance innovation fda food drug administration member monkey pox interagency work group member implemented collaborative multifederal state local agency response outbreak zoonotic animal disease development coordinatorevent planner september 1997 may 2000 company name city state successfully led fund raising activities volunteer recruitment event planning nonprofit agency managed popular annual ppgi book fair held state fair grounds resulting record sales two years involved received star performer award organizing supervising sold annual dinner securing dr ruth westheimer keynote speaker education degree political sciencepublic administration grandview university political sciencepublic administration associate degree paralegallegal research writing des moines area community college paralegallegal research writing certificate fund raising management university indianacenter philanthropy interests iowa council homelessness participated discussions voting efforts remedy homelessness iowa iowa food bank world food prize hunger summit participates organizing events help end hunger state emergency operations center seochomeland security helped coordinate emergency preparedness communication efforts within various state agencies interagency state committee coordinated events iowa insurance division attorney generals office public outreach iowans governors volunteer iowa initiative coordinated departments volunteer response statewide initiative iowa council international understanding volunteer event host drake community center worked innercity youth improving writing literacy skills iowa lutheran services volunteer teacher eslp english second language program additional information boards committeescommunity activities iowa council homelessness participated discussions voting efforts remedy homelessness iowa iowa food bank world food prize hunger summit participates organizing events help end hunger state emergency operations center seochomeland security helped coordinate emergency preparedness communication efforts within various state agencies interagency state committee coordinated events iowa insurance division attorney generals office public outreach iowans governors volunteer iowa initiative coordinated departments volunteer response statewide initiative iowa council international understanding volunteer event host drake community center worked innercity youth improving writing literacy skills iowa lutheran services volunteer teacher eslp english second language program skills agency book consultant event planning fund raising funds innovation leadership managing people media plans mentoring newspapers organizing profit project management public relations speaker public speaking publicity recruitment sales supervising writing skills,AGRICULTURE
finance manager operations manager career overview obtain full time position management information systems emphasis business analysis demonstrate excellent leadership business team work skills produce effective results qualifications technical help desk experience strong analytical skills strong collaborative skills document management excellent problem solving skills strong communication skills customer needs assessment requirements analysis requirements gathering c java cics windows networks wlan technical support switches bridges software development life cycle systems applications systems development systems implementation systems integration pc dos personal computers problem analysis resolution process improvements product life cycle management product management product research project quality control qa quality productivity improvement technical skills skills experience total years last used accomplishments training successfully trained 25 employees use new operating system network security planned installed maintained optimized documentation lanwanvpn network hardware software security systems communication links managed clients network lanwan hardware including routers switches load balancers wireless networking equipment network support acted first point contact major technical issues including power outages system failures disaster recovery oversaw infrastructure three offices acted support helpdesk technicians department work experience finance manager operations manager july 2004 current company name city state oversees aspects organizations quality business improvement efforts developing administrating program training coaching employees facilitating change throughout organization responsible establishing strategic plans policies procedures levels quality improvement efforts meet exceed internal external customers needs expectations implemented new salestracking pos system replace manual form writing process increase efficiency provided employee training pos system recruited hired trained developed directed retail sales teams two retail wireless nation dealer stores oversaw client relations new account development customer service supervised administrative functions inventory cash flow merchandising operations generated monthly annual sales reports conducted ongoing staff development personal growth planning employees doubled annual sales developing innovative effective marketing programs created team spirit within stores resulted increased sales longterm employees customer satisfaction achieved 150 quota grew number customers 200 within first year sales manager led sales calls team members establish sales customer retention goals determined merchandise price schedules discount rates monitored customer preferences determine focus sales efforts shared product knowledge customers making personal recommendationsmaintained friendly professional customer interactions negotiated closed contracts fortune 500 companies including sprint wireless tmobile att computer information systems specialist ii september 1999 july 2004 company name city state administered installation configuration continued maintenance network equipment including servers storage devices routers hubs switches printers troubleshoots resolves network connectivity network related hardwaresoftware problems processed average 2030 inbound outbound technical support calls reviews new hardware software specifications recommends products procurement install configure optimize network communication hardware client software referred difficult issues upper management maintaining positive rapport customer create users assigns privileges provides ongoing user support researched issues various computer systems databases resolve complaints answer inquiries respond connectivity related help desk requests maintained composure patience face difficult customer situations runs backup recovery operations provides support assistance staff resolved customer complaints concerns strong verbal negotiation skills displayed courtesy strong interpersonal skills customer interactions completes archiving network data completes appropriate documentation collaborates teachers coordinators assess evaluate educational software project future needs built maintained successful relationships service providers dealers consumers education training masterof science information systems 2016 bowie state university city state 4 0 gpa bachelor science information systems 2001 university maryland university college city state coursework software engineering hardware systems coursework distributed computing networks databases skills administrative backup cash flow coaching hardware client client relations customer satisfaction customer service documentation help desk hubs inventory marketing merchandising network policies pos printers procurement quality quality improvement retail retail sales routers sales servers staff development strategic plans switches user support employee training,FINANCE
recruiterincharge summary accomplished detailoriented professional offering excellent organizational skills ability manage complex projects accuracy excellent communication management skills able deliver informative recommendations senior leadership regarding longterm strategic planning decision making disciplined approach tasks ability anticipate potential obstacles attributes contribute strong record excellence acknowledgment getting job done highlights achieve global professional selling skills pss professional selling skills coaching psc professional selling skills applications psa six sigma training intro six sigma lean strategies lean techniques reducing variation improve quality lean logic lean value experience recruiterincharge oct 2010 oct 2015 company name city state windows word excel powerpoint outlook adobe pro defense connect online dco web based contact management databases supervised developed led navy recruiting station four navy recruiters identify attract potential applicants meet quantitative qualitative goals proper use current directives processing forms instructions possess strong expertise recruiting practices recruiting programs policies classification techniques researched market conditions competitor positions develop daily canvassing strategies recruiters gain competitive advantage maximize success facilitated numerous recruiting events presented detailed information navy careers responsibilities benefits expectations objectives trained new team members organizational level assisted peers aspects recruiting techniques conducted production inspections provided training recruiting offices within recruiting district recommended training programs assist applicants meeting qualifications knowledge monitored progress processed newhire paperwork including reference background checks key accomplishments awards led recruiting station 300 assigned recruiting goal 2014 2015 navy recruiting district houston reserve recruiter year nrd houston sailor quarter 3 occasions nrd houston leading petty officer quarter 3 occasions nrd houston leading petty officer month 6 occasions navy marine corps commendation medal navy marine corps achievement medal military outstanding volunteer service medal executive director mar 2008 sep 2010 company name city state windows word excel powerpoint outlook adobe pro webbased contact management systems marketed legal insurance policies identity theft protection plans families business owners employees employee benefit worked closely human resource managers present offer setup legal protection policies employees employee benefit managed training program sales force ensuring compliance parent companys policies procedures key accomplishments sold 1400 legalidentity theft protection plans conducted multiple seminars sales events groups 300 associates employees clients trained 1000 sales representatives sales techniques industry policies production supervisor aviation electronics technician sep 1998 jan 2008 company name city state windows word excel powerpoint outlook adobe pro invoice management system supervised daytoday production activities 23 electronic technicians testing troubleshooting repair electronic navigation communication radar weapon systems various military aircraft maintained repaired electronic communications systems inflight navigation detection systems various aircraft utilizing test equipment multimeters oscilloscopes distortion analyzers power meters electronic module test benches etc ensured technicians proper test equipment tools ppe supplies completion daily tasks conducted annual personnel performance evaluations counseled trained mentored junior technicians maintained material safety data sheets logs records supply inventory levels performed scheduled unscheduled maintenance troubleshooting removal installation repair fueling servicing procedures accordance navys policies procedures utilized schematics maintenance instruction manuals wiring diagrams hand tools power tools soldering irons locate malfunctions troubleshoot electronic components assemblies systems key accomplishments planned executed supervised safe expeditious completion 2900 maintenance actions resulting 96 percent readyforissue rate items repaired returned supply pool quality assurance inspector inspected technicians work completion maintenance performed resulting 6 years 7550 flight hours mishap free operations directed research development implementation six sigma principles thorough analysis recommendations enabled elimination waste promoted development improved process flow optimizing production 30 percent within work spaces training program manager conducted onthejob training monitored 140 personnel training records ensured proper professional safety training provided technicians awarded sailor quarter 4 occasions navy marine corps achievement medal 3 occasions continued education master science management may 2016 riddle aeronautical university city state gpa summa cum laude gpa 40 management summa cum laude gpa 40 bachelor business administration may 2005 university la verne city state gpa magna cum laude gpa 384 magna cum laude gpa 384 counselor professional kindred apprenticeship certification september 2015 interests department labor united services military apprenticeship program skills adobe benefits coaching competitive contact management contact management counselor clients databases forms hand tools human resource inspector instruction insurance legal logic market excel outlook powerpoint windows word radar multimeters navy navigation organizational oscilloscopes personnel personnel training policies power tools progress quality quality assurance recruiting recruiter research safety selling sales schematics seminars six sigma soldering supply inventory test equipment training programs troubleshoot troubleshooting wiring diagrams additional information department labor united services military apprenticeship program active secret security clearance expires january 2025,AVIATION
division operations risk oversight manager risk mangement leader visionary operations executive solid experience managing levels multiple projects including budgeting administration professional experience division operations risk oversight manager 032014 042016 company name city state successfully planned built new business model operations team successfully streamlining internal processes mitigating operational financial risk developed third party risk management oversight platform consisting management awareness testing exercises provided oversight divisional monthly financial management requirements oversight budget administration ie vendor accruals invoice sampling payment reconciliations purchase order fulfillment provided oversight administration divisional operational change management tool pbforr provided oversight vendor sow harmonization operational risk prevention provided oversight governance divisional procedure documents regularly provided operational strategic planning support 5 directors cos vp operations risk oversight manager 052013 032014 company name city state planned built new business team division provided oversight foreclosure prevention outreach fpo postmod counseling monthly financial management ie vendor accruals invoice sampling payment reconciliations purchase order fulfillment requirements quality assurance responsibilities departmental spoc risk oversightawareness remediation developed divisional change management tool pbforr developed vendor sow harmonization platform provided oversight governance divisional procedure documents regularly provided strategic planning operational insightsupport 2 directors vp vendor compliance manager 092011 052013 company name city state regularly reported departmental director partnered key internal stakeholders developed fpos post modification counseling vendor quality assurance program developed managed fpos post modification counseling vendor invoicing platform managedcompleted foreclosure prevention outreach fpo postmod counseling monthly financial management requirements ie vendor accruals invoice sampling payment reconciliations purchase order fulfillment conducted onsite fpos post modification counseling nonprofitfor profit vendor complianceqa audits regularly provided strategic planning operational insightsupport 2 directors bpo vendor manager 122008 092011 company name city state regularly reported departmental director executive director partnered key internalexternal stakeholders performed vendor onsite audits qahrops risk including domestic international managed vendor performance slas kpis including forecasting actuals communicated existing emerging operational risks senior leadership procurement project managed remediation efforts provided operational insight developmentextension vendor sows managed operational executive vendor relations acted first line defense vendor incident management managed direct reporting management level analysts 4 bpo vendor relationships network operations manager 042008 122008 company name city state regularly reported departmental director metexceeded kpis slas provided oversight fios network provisioning order fulfillment provided oversight network outage management including stakeholder communications managed first second step labor union grievance hearings managed internalexternal inbound network support call center 200hourlyunion workforce management level direct reports network operations supervisor 032006 042008 company name city state metexceeded national network provisioning order fulfillment performance metrics supported fios sales channels regional operations provisioning fallout facilities assignment participated fios crossfunctional teams network provisioning system enhancements managed planned unplanned network outages effectively managed labor union relationships regularly reported team manager department director network operations specialist 092005 032006 company name city state performed root cause analyses monitored completion remediation plans business owners provided fios quality assurance data call calibrations managers directors performed associate level ticket audits quality observations fios provisioning repairmaintenance collaborated nationalregional operations teams development fios provisioning processes procedures facilitated associate level fios provisioning training regularly reported team manager department director education 2011 villanova university certificate 2004 bachelors arts applied science baas university north texas applied technology performance improvement city state gpa cum laude cum laude applied technology performance improvement 2002 certificate computer network technology associate cnta southern university city state 2001 associate science southern university computer science city state computer science associate general studies mathematics mathematics skills accruals budget call center change management counseling financial financial management forecasting functional hr invoicing leadership director mod network support network processes procurement profit project management quality quality assurance qa reporting risk management sales strategic planning vendor relations,BPO
business development career overview detailoriented professional business mindset extensive operational background obtained diverse industry experience banking loss prevention health wellness retail offering innovative methods efficiency meant benefit individuals levels business technical skills skills experience total years last used microsoft office excel word pp expert 10 2016 google analytics intermediate 2 2016 sql intermediate 1 2014 outlook intermediate 6 2014 accomplishments quality control increased database ease use efficiency 10 operational management identified recommended prioritized new database features stored various sql query statements applications conjunction business leaders department managers administrative staff developed implemented tested debugged documented various systems ie live chat updated database applications ivr automated telephone dialers client interface collaborated programmers create various forms account interfaces easy navigate mobile friendly improved client relationships performance predictability shared business technical perspectives agreed expectations team collaboration weekly brainstorm increase efficiency levels business appropriate system upgrades team best practices work experience 082015 current business development company name city state identify areas opportunity within business create solutions increase efficiency productivity including improvement internal process increasing revenue strategic planning content promotion engagement monitor report website ads traffic performance worked clients analyze advertising needs applied appropriate solutions within organizations budget current project working handinhand website owner complete website overhaul includes website redesign upgraded functionality development brand new directory utilizing original database development application framework serve accompanying mobile app website create update media kits comprehensive one sheet coordinate seasonal markets assist vendor selection monitor payments tables direct table placement venue coordinate sound lighting checks 052014 082015 operations manager company name city state establish maintain operational procedures systems including development inhouse crmdatabase via excel sales strategy brand development company wide best practices broken department strategic budget planning measuring managing key operating metrics sales kpis positively impact business effectively increasing bottom line decreasing business costs oversee daytoday operations formulate incentive plans sales team implement changes requested owners enhance brand 012014 122014 systems coordinator company name city state maintain flow information databases used including importing information analyzing information entered system using sql obtain data validate users bimonthly basis ensure quality project manager live chat implementation wazagua use clients install new clients various databases monitor legal documents sent offices assist creating variety new reports within main database used collex storing sql statements endorse deploy various automations increase efficiency productivity evaluating systems performance problem solve whenever necessary troubleshooting office systems facilitate communications departments enforcing policy procedures set forth zellman group support variety company needs daytoday basis including limited assisting departments whenever called upon aid developing new business ideas maintain company policy procedure manual validating expense reports 052012 012014 sales service specialist company name city state provide sales service support customers extreme care refer clients appropriate partners including business financial advisory mortgage solutions earning 1 rank market range 2027 customer engagement rate weekly basis goal 7 deepen relationships meeting exceeding sales goals assist communicating key priorities company initiatives staff members staff meetings mitigate risk account analysis successfully prevented numerous fraudulent checks entering system perform soft audits help prepare associates prepare quarterly reviews enhance brand elite level customer service – successfully raised banking centers level professional treatmentcustomer engagement teller line increase number quality referrals approximately 10 graduate tos development program program banking operations graduate signature series program personal career branding 092009 042012 assistant manager company name city state open close store involving responsibilities securityloss prevention cash handling develop daily planners generating daily gross itemized goals along hourly projected analysis business manage stores cash handling including limited purchases returns voids sales perform safety loss prevention audits daily basis developed sales service leader tracker observe productivity made monthtodate yeartodate basis rolled metrowide improved key performance indicators around 19 ads 11 ipc 32 sph decreased ratio returns sales 19 14 facilitate proper communication levels management corporate store sales staff consistently motivate drive sales staff exceed store goals delivery performance reviews evaluations schedule shifts sales associates managers oversee hiring training new sales associates careful intent maintaining company expectations lead seasonal store meetings involving educating sales staff new product revisiting reaffirming core values company direct merchandising marketing store including floor moves every 2 weeks along additional seasonal changes education 2010 bachelor arts sociology stony brook university city state usa member leg legislationschick resident safety program monitor telefund operator intramural sports soccer indoor soccer basketball skills data analysis excel office outlook power point works google sql strategic strategic planning tables troubleshooting 65 wpm advertising budget planning content management contract negotiation clients customer service pricing,BUSINESS-DEVELOPMENT
case manageroutreach advocate summary adaptable friendly case worker team player comprehensive background crisis intervention utilizing motivational interviewing techniques highlights microsoft office word excel outlook data entry power point ability interact diverse population compassionate demeanorexcellent interpersonal skills strong communicator culturallysensitive selfstarter skilled multitasker fast learner detailoriented accomplishments spearheaded cell phone collection program survivors received employee month multiple occasions experience case manageroutreach advocate june 2008 october 2014 company name city state caseworkeroutreach advocate use microsoft word culmination excel create monthly board reports responsible entering daily client data integrated tracking system maintaining client files responsible maintaining client confidentiality answer hotline calls charged maintaining ordering office supplies used xerox fax machine prepare presentations outreach events spearheaded cell phone collection program survivors assisted 15 survivors domestic violence sexual assault per week setting achieving goals lead recovery self sufficiency identifying victim needs connecting clients agency services monitor clients progress specialized agency service providers eg housing specialist employment specialist ensure client meeting goals help minimize potential barriers success conduct approximately dozen monthly home visits identify changing needs assess progress provide clients support crisis intervention advocacy information additional service coordination transportation dispatching serve 24 hour oncall responder one week month multiple times year provide crisis intervention personal accompaniment sexual assault survivors speak publicly fort bend county community schools least ten times annually regarding domestic violence sexual assault create healthy relationships selected collect review caseworker monthly client status reports coordinate monitor specialized service providers eg housing specialist employment specialist follow position etc ensure client meeting social service goals provide crisis intervention assistance uses motivational interviewing technique provide accompaniment needed conduct casework residents include goal setting regarding recovery access mainstream benefits education job training employment personal financial planning services necessary oversee client transportation needs coordinate programs women including limited support groups employment selfimprovement knowledgeable community resources complete accurate documentation maintenance client files serve advocate behalf residents complete client service plan act child advocate includes knowledge child development parenting skills dynamics family relationships sensitivity needs children ability respond constructive supportive manner parent child clients crisis ability plan implement activities children knowledge local network childrens services act legal advocate includes working knowledge texas laws pertaining family violencesexual assault well justice systems response family violencesexual assault familiar legal services resources procedures available victims county services provided assist clients safety planning reevaluation safety plan part individual service plan identify legal rights options part individual service plans complete minimum weekly contact facilitate clients goal setting safety planning participate agency fundraisers community awareness speaking activities provide victim information clients including referrals victim assistanceadvocacy staff appropriate demonstrate leadership communication problem solving skills manner encourages empowers residents seek remedies positive change texas works advisor 1 august 2005 may 2008 company name city state texas works advisor determined reevaluated eligibility food stamps medicaid tanf interviewed approximately 30 clients daily accurately documented information gathered verified case data determine benefits explained program benefits requirements new recertified clients reviewed eligibility clients ongoing services promoted selfsufficiency clients potential clients coaching peer counseling assessment client records prepared coordinated mail faxes express packages well maintaining neat client files via filing photocopying interviewed assessed number new clients weekselected compiled relevant information resources clients support overcoming mental emotional problemsreferred clients outside social service providers address psychiatric personal issuespursued ongoing education training opportunities develop professional skillsbuilt positive rapport law enforcement officers court officials community service agenciesreferred clients mental health resources community servicesreferred family members outside support options help cope times increased stresscommunicated local agencies schools churches courts employers regarding client involvement attendance programs call center representative june 2002 october 2002 company name city state answered multiline phones routed calls appropriate center scheduled appointments andassisted clients problem solving helped maintain efficient office assisting copying faxing education degree psychology may1992 houston community college city state usa high school diploma june 1990 forest brook high school city state usa degree business administration january 2012 hampton university city state usa additional information awards honors awarded employee month fort bend county womens center year 2008 2009 2010 2011 skills excellent communication computer skills copying counseling data entry documentation faxing filing financial planning goal setting leadership microsoft office outlook power point word excel networking organizational skills presentations problem solving problem solving skills public speaking,ADVOCATE
finance operations manager summary dedicated accurate automated systematized flow information analytical accounting bookkeeping professional 12 years bookkeeping experience preparation analysis reporting financial performance proven professional focused enhanced productivity automation financial control consistently exceed challenging business objectives demonstrated ability provide comprehensive support executivelevel staff proven track record accurately completing research reporting management adept developing maintaining detailed pricing strategies profit margin cost analysis forecasting budgeting inventory management noted efficiency collections maintaining current status aging reports highly focused organized supporting complex deadline driven operations efficient effective multitask situations able prioritize achieve organizational objectives collaborated cpas clevel management highlights microsoft office system quickbooks microsoft windows operating system salesforce payroll services include trax adp accuchex sure payroll wells fargo intuit participate intuits continuing research program conducting case studies quickbooks software public private accounting cost accounting budget analysis account reconciliations cashflow report generation accomplishments accounting skills operated computers programmed accounting software record store analyze information auditing extensive experience financial statements audits reviews compilations audits governmental organizations a133 general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions experience finance operations manager may 2010 december 2014 company name city state served primary financial support executive director managing 1217 million budget nonprofit organization specializing early literacy underserved children prepared monthly financial statements sales tax payroll records maintained accounts receivable accounts payable records conducted reconciliations credit cards bank statements audited reconciled three years financial data left unresolved previous accountant reconstructed organizations records five bay area regions compiled supporting documentation preparation irs audit 990 tax filing responsible placing orders vendors forecasting developed strong vendor relations implemented fund accounting track restricted funds quickbooks excel kept track approximately 75 restricted grants released funds necessary collaborated five regional managers grant obligations updated revised chart accounts bookkeeping services various bay area locations executed accounts receivable reporting enhancements reconciliation proceduresmanaged accounting operations accounting close account reporting reconciliationsperformed debit credit total accounts computer spreadsheetsdatabases using specialized accounting softwarereceived recorded banked cash checks vouchers well reconciled records bank transactionsprepared financial regulatory reports required laws regulations boards directorsprepared monthly annual expense forecasts including necessary recommended action required manage costs achieve budget full charge bookkeeper january 2003 current company name city state managed accounting operations accounting close account reporting reconciliationsevaluated accounting requirements discovery meetings potential clientsperformed debit credit total accounts computer spreadsheetsdatabases using specialized accounting softwarereceived recorded banked cash checks vouchers well reconciled records bank transactionsperformed field audits wide variety clientele using quick books system senior buyer accounting assistant january 1987 january 2003 company name city state served highlevel support general managerproduction manager manufacturer packaging products corrugated displays 12 million annual revenue performed variety key vendor relations functions pricing strategies improved communication skills enhanced quality developed spreadsheets improve inform quality initiated quarterly supplier meetings prepared meeting agendas carefully monitor action items reduced inventory 55 negotiations suppliers maintained packaging inventory resulted cost savings 20 overall created extensive excel forecasting analysis spreadsheets coordinated managed vendor meetings internal quality improvement teams iso 9000 purchasing leader developed presentations created excel graphs reports meetings coordinated organized company picnics special events education bsba business administration 1994 university phoenix city state usa business administration bachelors degree skills accounts payable accounts receivable adp bookkeeping budgets budget communication skills credit clientele clients documentation special events filing financials financial financial statements forecasting funds general manager grants graphs inventory iso 9000 director managing meetings excel microsoft office microsoft windows negotiations operating system packaging payroll presentations pricing production manager profit purchasing quality quality improvement quickbooks research sales spreadsheets tax vendor relations,FINANCE
combat marksmanship trainer primary marksmanship instructor summary weapons tactics instructor highlights effective team leader small arms weapons specialist firearms safety training trained defensive tactics valid south carolina drivers license supply logistics planning secret security clearance trained emergency response accomplishments personally responsible 50000000 command equipment deficiencies losses damages received global war terrorism service medal formally commended inspector general superb supervisory actions management formally commended marine corps association foundation superior accomplishments enrolled combat marksmanship trainers course formally commended commanding officer marine corps tactics operations group outstanding performance serving response cell noncommissioned officer charge experience june 2015 august 2016 company name city state combat marksmanship trainer primary marksmanship instructor instructed 2000 marines phases marine corps marksmanship program qualification qualification small arms ranges additionally assisted operation 35 firing ranges june 2015 july 2016 company name city state assistant martial arts instructor assisted four martial arts instructors training 200 marines sailors marine corps martial arts program planning executing combat conditioning physical fitness training conducted remediation training students required extra attention met requirements successfully obtain next belt teaching marine corps martial arts program absence instructor september 2014 june 2015 company name city state combat marksmanship coach analyzed difficulties 3000 shooters dry live fire exercises phases marine corps marksmanship program qualification additionally assisted operation 56 firing ranges october 2015 october 2015 company name city state response cell noncommissioned oficer organized setup large scale amphibious assault landing training exercise simulation involving several adjacent marine crops units trained 50 marines use combat simulation programs effectively support adjacent units involved exercise supervised assisted marines daily tasks execution amphibious landing followed ground assault greater details duties training evolution classified education 2016 marine corps university distance learning city state terrorism awareness leading marines pistol marksmanship infantry squad leader weapons fire support inspection repair m9 pistol marine rifleman combat skills personal information us citizen veteran interests lacrosse rugby educating people firearms skills arts basic sc firing inspection instructor microsoft office programs weapons next security clearance simulation teaching trainer,ARTS
senior manager customer support summary charismatic business professional successful managing business ventures profit positions effectively guides new products services concept market acceptance e xperienced sales management marketing technical presentation creation service training devoted building strategic partnerships persuasion negotiation personal presence highlights driven succeed organization assessment leadershipmanagement skills dependable time management flexible friendly personable persuasive enthusiastic team player new program promotion implementation marketing savvy meticulous attention detail focused customer satisfaction excellent written verbal communicator trade shows presentations accomplishments spearheaded companywide prospecting marketing closing endeavors brought nasa southwest airlines clients collaborated prospective clients prepare efficient product marketing strategies drive business development consistently generated additional revenue skilled sales techniques experience 022016 current senior manager customer support company name city state perform manager customer support duties addition following meet major airlines domestically internationally secure future business contracts reserve travel including airline hotel accommodations department utilize company leads expand current customer base follow leads promptly via phone email customer visits 062013 012016 manager customer support company name city state develop maximum sales potential major airline customers excellent customer service techniques knowledge products services well competitions strengths weaknesses build maintain quality relations customers increase volume sales consistent basis ongoing determination customer needs evaluate calculate prices discounts proposals meet specific customer requirements efficient manner train customer support representatives required possess strong management characteristics take charge situations set examples deliver results coordinate events including golf outings trade shows baseball games hosted customer dinners order promotional items trade shows selected holiday gifts 032012 062013 customer support representative company name city state processed customer quotes verified accurate customer product information managed submitted requests quotes initiated quoting process cultivate new business manage expedite customer orders ensure customer satisfaction utilize microsoft office applicable customers needs creating databases spreadsheets improved inventory management customer reporting accuracy coordinated presale development sales personnel include pricing availability configuration profitability research current market demands competition assist director powerplant operations assigned tasks 072011 032012 administrative assistant company name city state demonstrated capacity provide support executive level staff managed essential tasks coordinated travel marketingsupport activities demonstrate excellent oral written communication skills oversee receptionist area including greeting visitors responding telephone inperson requests information organized file systems maintained electronic paper files 102003 032011 lead flight attendant company name city state managed crew five flight attendants performing necessary flight attendant duties pertaining flight safety customer service verify first aid kits emergency equipment including fire extinguishers oxygen bottles working order within faa limits inspect clean cabins checking problems making sure cabins order ensured passenger safety customer satisfaction according faa company policies answered passengers questions flights aircraft weather travel routes services arrival times andor schedules assist passengers entering disembarking aircraft assist passengers placing carry luggage overhead garment underseat storage trained mentored new flight attendants participating training programs organized company provide update techniques relevant safety maintained high level personal decorum professional conduct uniform operate audio video systems willing relocate anywhere skills audio excellent oral contracts customer satisfaction excellent customer service customer service customer support databases dependable email first aid inspect inventory management leadership director management skills marketing market microsoft office personnel policies pricing proposals quality receptionist reporting research safety sales spreadsheets telephone phone time management trade shows training programs video written communication skills additional information willing relocate anywhere authorized work us employer links,AVIATION
coordinator student personnel services professional summary experienced engaging dynamic leader seeking opportunity growth within ccisds student personnel services department consistently demonstrate effective communication public relations interpersonal skills maintain personal expectation positive customerservicedriven interactions students parents facultystaff community stakeholders possess excellent organizational skills well ability maintain emotional control stress work frequent interruptions skills project management conflict resolution process implementation selfmotivated strong verbal communication extremely organized work history company name coordinator student personnel services city state july 2015 current director student personnel services suzanne thomas 281 2840175 lead clear falls high school counseling team cooperatively plan implement evaluate campus programs activities consistent ccisds expectations comprehensive counseling guidance program serve resource students parents teachers counselors administrators community groups goal maximizing students personal growth potential primary responsibility lead campus counseling team consistently provide proactive developmentally appropriate personal group counseling effective crisis management timely access community health human services agencies solid academic guidance high school postsecondary planning relevant college career investigations responsibilities unique position include coordination campus registration events including course selection verification final scheduling dual credit enrollment advanced placement sat act testing student parent information meetings college career information programs campus academic awards programs campus commencement ceremony staging program also tasked supervision campus counseling team members support staff management departments annual budget company name lead counselordirector college counseling city state march 2010 june 2015 company name counselor city state august 2006 march 2010 grades 9 12 friendswood high school company name english language arts teacher city state august 2002 june 2006 grade 7 websterwestbrook intermediate school principal bill dawsprincipal marlene skiba professional educator middle school pledged provide students safe secure classroom lead students exploration traditional current literature coach students develop critical thinking skills characteristic empowered informed lifelong learner meet goals developed facilitated lessons evaluated written assignments accommodated modified instruction assignments students special services conferenced students parents also served 7th grade team lead company name english language arts teacher city state january 2002 june 2002 grades 9 12 ed white memorial high school professional educator alternative high school pledged assist atrisks teens opportunity recover failed course work regain confidence abilities capable learner refine personal expectations future academic success within safe secure classroom meet goals developed facilitated lessons evaluated written assignments accommodated modified instruction assignments students special services conferenced students parents time small school inexperienced faculty served taas coordinator high school february test dates company name administrative assistant city state july 2001 november 2001 office manager clements certified consultants provided exceptional customer service relations clients duration legal needs meet goal maintained correspondence four unique law firms phone calls emails facsimiles filed legal documents pleadings evidence approximately 45 clients generated monthly billing statements prepared various legal documents company name english language arts teacher city state august 2000 june 2001 professional educator traditional high school pledged provide students safe secure classroom lead students exploration traditional current literature coach students develop critical thinking skills characteristic empowered informed lifelong learner meet goals developed facilitated lessons evaluated written assignments accommodated modified instruction assignments students special services conferenced students parents skills academic advisement billing budget coach community health counselor counseling credit crisis intervention crisis management critical thinking clients customer service educator english instruction team lead law legal legal documents director meetings access office manager personnel sat scheduling supervision phone unique written education master science counseling university houston clear city state 2006 counseling certified school counseling ec12 texas state board educator certification bachelor arts english history texas tech university city state 2000 english history graduated summa cum laude certified english history 612 texas state board educator certification,ARTS
teller 3 core qualifications resultsoriented clientfocused excel customer service quick learner experience teller 3 march 2011 august 2014 company name city state current delivered prompt accurate excellent customer service received regional branch recognition award outstanding customer service maintained confidentiality bank records client information supplied tellers coin currency needed reported daily averages shortages operations department processed treasury tax loan payments entered member transaction data online banking software examined checks identification endorsement researched resolved customer issues personal savings checking lines credit accounts adhered suntrust bank security audit procedures trained employees cash drawer operation processed cash withdrawals balanced daily cash deposits bank vault inventory zero error rate processed sales referrals promoted bank services products resulting 25 branch sales increase reason leaving relocating harford co area teller supervisor may 1998 company name city state september 2010 delivered prompt accurate excellent customer service received regional branch recognition award outstanding customer service maintained confidentiality bank records client information supplied tellers coin currency needed reported daily averages shortages operations department processed treasury tax loan payments entered member transaction data online banking software examined checks identification endorsement researched resolved customer issues personal savings checking lines credit accounts adhered annapolis banking trust security audit procedures trained employees cash drawer operation balanced daily cash deposits bank vault inventory zero error rate processed sales referrals promoted bank services products resulting 25 branch sales increase reason leaving medical condition july 1995 1st national bank md glen burnie md teller october 1997 delivered prompt accurate excellent customer service processed sales referrals promoted bank services products resulting 25 branch sales increase balanced daily cash deposits bank vault inventory zero error rate processed cash withdrawals trained employees cash drawer operation adhered 1st national bank security audit procedures researched resolved customer issues personal savings checking lines credit accounts examined checks identification endorsement entered member transaction data online banking software processed treasury tax loan payments maintained confidentiality bank records client information reason leaving looking advance available ways june 1994 managed kitchen operations high grossing fastpaced fair concession kitchen trained staff least eight employees correct facility procedures safety codes proper recipes plating techniques managed food produce receiving process 100 accuracy greeted customers restaurant drivethru took rang orders handled payment thanked customers greeted guests sat tables waiting areas informed patrons establishment specialties features inspected dining serving areas ensure cleanliness proper setup instructed cooks workers preparation cooking garnishing presentation food conducted daily preshift weekly departmental meetings ensure organizational efficiency scheduled directed staff daily work assignments maximize productivity efficiently resolved problems concerns satisfaction involved parties continually monitored restaurant took appropriate action ensure food quality service standards consistently met exhibited thorough knowledge foods beverages supervisory duties service techniques guest interactions assigned tasks oversaw direction employees ensure compliance food safety procedures quality control guidelines developed maintained exceptional customer service standards optimized profits controlling food beverage labor costs daily basis consistently maintained high levels cleanliness organization storage sanitation food beverage products ensure quality communicated well used strong interpersonal skills establish positive relationships guests employeescounseled disciplined staff necessary reason leaving involved terrible head car collision able walk year shift supervisor november 1991 company name city state education diploma skills banking strong interpersonal skills cooking credit client excellent customer service customer service direction fast features inventory meetings organizational quality quality control receiving safety sales sat supervisory tables tax treasury,BANKING
customer advocate summary obtain position company education bba marketing 2014 university central arkansas city state faulkner experience customer advocate september 2014 current company name city state handle incoming calls national customer base provide detailed information services products customers make appropriate account recommendations based customer requirements enter accurate complete customer information system research resolve service product billing issues maintain updated records customer interactions achieve exceed key performance indicators areas addressed customer service inquiries timely accurate fashion made reasonable procedure exceptions accommodate unusual customer requests built customer loyalty placing followup calls customers reported product issues caregiver september 2010 august 2015 company name city state read stories children taught painting drawing crafts employed variety materials children explore manipulate learning activities imaginative play planned implemented educational programs children managed general housekeeping duties including feeding diapering resting cleanup supported childrens emotional social development adapting communication tactics differing client needs planned led games reading activities groups schoolage children disciplined children recommended measures correct behavior •carefully monitored childrens play activities club connect team member august 2013 may 2015 company name city state contact potential students schedule campus tours provide incoming students scholarship opportunities available individual contact potential students inform scholarship deadlines help potential students signup campus events via online portals activities awards activities delta sigma theta 2013 present keep child alive 20112015 kids life money volunteer 20122015 skills •problem solving •adaptability •collaboration •time management •leadership,ADVOCATE
engineering intern summary candidate fifteen months experience production supervising manufacturing seeking opportunity field quality supply chain manufacturing highlights dmaic failure modes effective analysis fmea kaizen lean manufacturing 5s value stream mapping root cause analysis pfmea quality tools statistical process control process capability anova gage r r software programmable logic controls plc discrete control system dcs microsoft office minitab proe working knowledge autocad c c visual basics process flow diagram accomplishments manufacturing 9 volt battery minimum process variability cost production jan 2014 april 2014 designed statistical experiment derive significant factors manufacturing baking soda based 9v battery analyzed voltage readings achieve 9v little variation possible adjusting factors low cost using anova fractional factorial central composite design cost analysis ttests path steepest ascent applied statistical process control tools check whether process incontrol used capability analysis compare actual process performance performance standards established customers implementing quality assurance tools like method steepest ascent response surface modelling statistical process control process capability analysis achieve continuous production consistent output 9v batteries achieved results minimum process variability least possible cost supply chain management initiatives amul diary sept 2013 dec 2013 studied analyzed supply chain amul diary suggested improvements supply chain management maximize profit analyzed role information supply chain amul diary eiasgisdisk advantages einitiative suggested financial implications improve logistics transportation integrated railway system reduced transportation time choosing nearer sites expansion plans improved distribution network retail outlets supermarkets increase reach demand forecast ellicott food court campus dining university buffalo sept 2013 dec 2013 suggested improved forecasting techniques reduce wastage food maximize profit implementation quantitative forecasting techniques efcs subjective forecasting technique lean approach manufacturing healthcare industry jan 2014 may2014 studied analyzed case related manufacturing industry toyota mapped a3 analyzing current issues suggested improvements implemented corrective measurements applied approach healthcare industry brainstormed benefits identified challenges suggested methods streamline current process experience engineering intern may 2014 aug 2014 company name city state research development new product rubber screen panels used mining industries manufacturing production new product using injection molding technique scheduling planning operations implementation strategic planning control application lean manufacturing efficient handling injection molding machine followed iso 9001 community beer works lean six sigma intern sep 2013 dec 2013 city state applied six sigma tools dmaic transaction process organization reviewed applied 5s cause effect diagram histogram pareto chart value stream mapping etc analyzed improved process profit generated organization suggested use portal reduces lead time ordering receiving transactional process national organic chemicals india limited nocil rubber chemical division navi mumbai india production supervisor jul 2011 jul 2012 supervised production unit known cbs ncyclohexylamine 2 benzothiozole sulpanamide produced chemical used accelerator production tires clients mrf madras rubber factory monsento company brazil handled distillation columns pressure vessels valves controlled plc dcs efficiently maintained distillation columns without single event mishandling followed hazardous operability process hazop implementation failure mode effective analysis fmea education master science industrial engineering dec 2014 university buffalo state university new york gpa 33540 33540 industrial engineering design analysis experiments supply chain modelling optimization production planning control six sigma quality facility design quality assurance sustainable manufacturing lean manufacturing computer integrated manufacturing project management bachelor engineering chemical engineering aug 2011 university mumbai city india chemical engineering instrumentation process control reaction kinetics transport phenomena environmental engineering heat transfer operations mass transfer operations chemical engineering thermodynamics skills autocad c c clients hazop iso 9001 logic microsoft office works minitab optimization plc proe profit project management quality quality assurance receiving research scheduling six sigma statistical process control strategic planning supply chain visual basics,ENGINEERING
sprint isp management vendor qualifications windows 95xpwindows 788110 windows nt2000200320082012 red hat limited ubuntu limited virtualization technology esxesxi 3555 ms hyperv 20052008 security systemsload balancers brocade ssl load balancer f5 bigip aftltm load balancer ssl cert management 230 sites watchguard work experience sprint isp management vendor may 2014 current company name performed system administration clients kcmoks worked project move critical servers data center without interruption worked team resolve issues moved weekend started training project azure aws project move production servers services cloud services worked cost analysis procure complete change physical cloud environment moved complete office infrastructure new office designed network infrastructure worked major isps atttwc provide internet managed services setup wireless infrastructure put pbx grandstream system worked providers move analog fiber dids pbx installation restructured backup process include dell appassure configured backup 22 vm windows server including 2 sql 2 microsoft exchange servers completed p2v project using esxi 55 essentials licensing converted 22 servers configured orion solar winds monitor report network devices utilizing several monitoring processes worked vendor cut remote locations attsprint isp management vendor took work load allowed outsourced company monitor manage 21 remote offices technologies sonicwallcisco asa firewall windows server 0312pertino networks esxi 4155 exchange 20072013 iis servers dell switches dell servers appassure azureaws implemented pertino emc vnx 5300 vnxe 3200 systems engineer january 2013 may 2014 company name city state moved contract role company sold relocated company production network mainmark datacenter layered tech atc built new infrastructure cisco ucs b200 5 blade servervmware esxi 51 enterprise emc vnx 5300 sanfibre channel technology10gbfabric connectorscisco 4500 switches moved ssl certs outdated brokade load balancers f5 bigip ltm configured orion solar winds monitor report network devices utilizing several monitoring processes redesigned new esxi 51 installation utilize hadfsvmotion configured access via fibre channel protocol 10gb connection san technologies f5 cisco asa firewall cisco ucs blade server emc san windows server 0312 esxi 4155 solarwinds exchange 200320102013 iis servers dell switches dell servers trilead vmx veeam unitrends director september 2007 january 2013 company name city state performs hardware software network upgrades company installed server ms windows 2003 enterprise edition based network upgraded 2008 r2 responsible implementing maintaining system security configurations 32 company servers providing support include planning software hardware configuration staff 90 endusers implements overall worksite infrastructure using esxi virtualization went 4 server shop 32 3 vms analyzes information determine recommend plan layout type computers peripheral equipment modifications existing systems technologies watchguard firewall cisco switches dell switches hp switches hp servers windows server 20032008 esx 35 esxi 51 exchange 20032010 dag iis servers trilead vmx veeam unitrends kansas state government contractor january 2001 january 2007 company name city state 66062 9137107339 education training bs business management ottawa university city state us ottawa university overland park ks campus currently pursuing bs minor business management certifications ccna ccda msce vmware esxi technologies watchguard firewall technologies exchange 552010 os2netwaredos lan manager many years exposure networks windows server nt 2000 2003 2008 office 95 97 2000 2003 2007 2010 f5 bigip afmltm installationadministration emc vnx san technologies trainingexperience new 5300unispherevnxe 3100 unisphereax45inavisphere experience iscsi smb cisco ucs blade server technologies supporting 10gb fabric connect technologies ucssanvmware deployment backupdr applications business continuity programs technology cisco router cisco catalyst switch switching technologies layer 23 ethernet fastethernet gigethernet hpdellcisco managed switches cisco switching latest 4500 watchguard xseries f5 bigip ltmasm dhcp tcpip dns ssl cert mgmt wireless bgac gb skills cisco exchange firewall iis internet information services support layout microsoft windows r2 sap security system security virtualization windows 2003 windows server 2003 cisco asa emc emc vnx orion vnx access atc dfs engineer fibre channel marketing san solarwinds ssl storage area network systems engineer vmware analog aws clients cost analysis data center emc vnxe isp microsoft exchange pbx sql system administration systems administration training virtual machine vm vnxe wireless ac brocade business continuity catalyst ccna deployment dhcp dns dos emc navisphere ethernet iscsi lan lan manager layer 2 navisphere netware os2 red hat router switching tcp tcpip windows 7 windows 95 business management,DIGITAL-MEDIA
construction manager professional summary motivated construction manager highly effective finding best methods possible complete exceptional construction projects strong knowledge building construction civil engineering principles concepts collaborate successfully staff contractors complete multimillion dollar projects skills osha certified excellent customer relations subcontractor management knowledgeable construction safety best building practices interior exterior renovation scaffolding commercial construction expert fall protection plan fpp strong interpersonal skills design experience project scheduling building systems services state certified erosion sedimentation control inspector designed built custom homes considered subject matter expert construction trades held state certifications concrete field asphalt field soils aggregate project scheduling state certified erosion sedimentation control inspector held recertified field concrete testing soils aggregate compaction nuclear gauge safety hot mix asphalt field panned designed built custom homes subject matter expert construction trades work history construction manager 062011 022014 company name – city state perform construction management andor construction inspection duties involving erection new structures installation equipment systems alteration major repair existing structures accomplish studies design work complex conventional nature provide technical expertise guidance contractingengineering team negotiations individual delivery orders serve construction manager multiple construction sites responsible overseeing design construction projects involving large scale state facilities infrastructures involve managing sizable monetary expenditures rigid time frames completion manage observe investigates construction stages identify possible problems contractors work performance delivered materials equipment complete contractors performance evaluation performs biddability constructability environmental reviews plans specifications determine whether documents clear materials readily available reviews plans specifications determine whether project completely functional schedule perform progress meetings conference contractor resolve differences opinion acts technical representation interpreting clarifying drawings andor sketches specifications proposal documents delivery order procurement process prepares reports reflecting progress construction activities site weather conditions construction delays unusual circumstances reviews approves contractors payment estimates construction progress measurement data reports materials equipment used information gathered field inspections survey reports coordinates construction operations contractors applicable using agency representatives ensures using agency informed construction status reviewed plans specs schematic design preconstruction coordinated utility service providers according project schedules obtained building specialty permits local jurisdictional agencies conducted weekly production operations contractor meetings facilitated stronger communication ability resolve critical issues conducted critical preinstallation conferences general contractors subcontractors consultants manufacturers representatives worked construction administration consultants plan field observations schedule digitally archived weekly progress technical “ knowledge base ” photographs assigned projects prepared followed required punch lists oversaw entire building turnover process enhancing communication construction management offered direction landscape architects landscaping projects conducted routine quality audits ensure work progressing per specifications initiated corrective actions guided directed thirdparty inspectors project construction commissioning closeout implemented systems improve process efficiency reduce project duration construction manager 042003 062011 company name – city state reviewed plans specs schematic design preconstruction coordinated utility service providers according project schedules conducted weekly production operations contractor meetings facilitated stronger communication ability resolve critical issues performed regular job site observations provide direction general contractor personnel conducted critical preinstallation conferences general contractors subcontractors consultants manufacturers representatives worked construction administration consultants plan field observations schedule digitally archived weekly progress technical “ knowledge base ” photographs assigned projects prepared followed required punch lists oversaw entire building turnover process enhancing communication construction management assisted operations group warranty service repairs offered direction landscape architects landscaping projects provided safety kits construction personnel complied safety protocols job site prepared regular interval progress reports offered technical assistance service providers reported quality performance site site construction managers conducted routine quality audits ensure work progressing per specifications initiated corrective actions guided directed thirdparty inspectors project construction commissioning closeout avoided construction delays efficiently following site inspections timely manner supported construction management emergency repair restoration oil natural gas pipeline systems trained promoted continued education onsite crew members performed project acceptance inspections conduct scheduled training construction inspectors hire review inspection staff assume administrative responsibilities education certificate completion transportation construction management institute 2012 virginia tech city state coursework project management construction management accounting continuing education construction management studied project scheduling budget accomplishments directed installation twin 1500 gallon septic tank system corresponding drain field managed construction budget 14 million dollar received letter praise commissioner transportation received award outstanding student industrial arts department skills agency delivery functional managing materials meetings negotiations procurement progress proposal,CONSTRUCTION
court appointed special advocate summary financial professional selfstarter capable effectively functioning minimum supervision known taking initiative skilled meeting challenges deadlines team player attentive detail produces quality results computer proficient areas expertise include analysis accounts payablepayroll microsoft office written verbal communications detail oriented multi tasking organizationprioritizing data entry highlights strategic financial planning expert process implementation staff leadership development strength financial planning account reconciliations customer relations word powerpoint access excel microsoft office facebook twitter accomplishments provided suggestions helped develop formal plan reconstruction local bloomington restaurant experience company name january 2015 current court appointed special advocate city state reviewed documents records interviewed children family members professionals lives provided written reports court hearings advocated childs best interests provided testimony necessary helped child understand court proceedings ensured children family receiving appropriate services advocated immediately available bring concerns childs health education mental health etc appropriate professionals monitored case plans court orders checked see plans followed mandated review hearings held updated court developments agencies family members ensured appropriate motions filed behalf child court knows changes childs situation company name may 2014 august 2014 cashier city state computed recorded totals transactions issued receipts refunds credits change due customers resolved customer complaints calculated total payments received time period reconciled total sales answered customers questions provided information procedures policies compiled maintained nonmonetary reports records kept periodic balance sheets amounts numbers transactions company name january 2010 may 2012 event planner city state collaborated diverse faculties students prepare annually parties organize holiday travel athletic game created executive analysis reports highlighting business issues potential risks profit opportunities assigned diverse talented team member different missions gave feedback work process manager negotiated reviewed business contracts financial models profitability financial success mind company name august 2008 october 2009 manager assistant city state facilitated planned conferences meetings presentations manager assigned team members different projects improve quality public areas communicated local residents mission committee provided comments manager order improve neighborhood strategy designed questionnaire collect feedback clients developed plan solve issue tracked progress committee members reported manager attended weekly trainings provided committee researched market trends surveys used information stimulate business revenue growth education indiana university bloomington may 2016 bachelor science public financial management mathematics city state us gpa gpa 328400 international business economics coursework work history company name january 2015 current court appointed special advocate city state company name may 2014 august 2014 cashier city state company name january 2010 may 2012 event planner city state company name august 2008 october 2009 manager assistant city state interests experienced decorator 8 years painting learning experiences information technology reading music movie swimming yoga languages fluent english chinese skills chinese conferences clients english meetings access excel microsoft office powerpoint word business presentations progress quality strategy,ADVOCATE
project analyst summary business analyst versed data mapping user acceptance testing well solving complex problems highpressure environments excels cultivating managing leveraging client relationships highlights business process improvement business requirements matrixes project management advanced problem solving abilities business systems analysis ability produce executive level reports presentations user acceptance testing forecasting planning experience project analyst january 2007 current company name city state developed produced weeklymonthlyquarterly business review packages divisional executive team lead coordinate quarterly business reviews various business partners coordinate leadership team meetings handling meeting logistics preparing agendas compiling documents coordinate business continuity plans region coordinate 12 markets ensure plans complete market assist planning department budget space planning organize execute divisional leadership offsite meetings portfolio management administrator ii officer january 2001 january 2007 company name city state oversees assigned portfolio client credit relationships responsible administrative aspects payments capital markets syndicated loans treasury management letters credit products proactively monitor portfolio keeping officers apprised impending actions events ensure data integrity effective mitigation risk act liaison portfolio management clients various areas bank surfaces resolves clientrelated issues review legal documentation pricing administrativeoperational requirement credit offers preclosing guidance ensure operation efficiency bank compliance maintain electronic credit files compliance tracking system ensure operation efficiency bank compliance monitors assists preparation activities comply internal bank auditcontrol requirements commercial custom analyst january 2000 january 2001 company name city state handled accounts major clients excess 1mm million process loan paymentsadvances needed research maintenance loans provide informative cash management information education master business administration project management keller school management current project management bachelor business administration business information system 1 2006 devry university business information system skills administrative budget capital markets cash management closing credit client clients documentation leadership team lead legal letters logistics lotus notes market meetings access excel microsoft exchange microsoft office microsoft outlook powerpoint word monitors organizational presentations pricing problem resolution processes project management requirement research scripts space planning time management treasury verbal communication skills visio visual basic written,BANKING
director business development highlights word excel powerpoint adobe java oracle jd edwards enterprise epitomewinal data collection internet social media experience july 2012 company name state optimize financial operations performing complex analyses enterprise wide negotiations projections timeofbusiness reviews guest port services distribution channels claimsutilization costs determining effectiveness territory analyzing targeting special segment sales reports provided data multiple sources monthly quarterly annual ad hoc reports generated various departments senior management ensured data accurate identifying resolving errors discrepancies reviewed analyzed resolved claims based performance 50000 limit ofauthority quickly eliminated supervisor processed thousands claims worth excess 20 million initiated calculated reported upon quarterly productivity analysis participated daily tasks related financial reporting budgeting forecasting asset liability reconciliation working capital cash control director business development may 2014 current company name city state work along side management team advisory capacity investigate needs propose routes business achieve goals implement agreed actions achieve specific business objectives managing test marketing program promotional campaign introducing new system managing handover support needed sustain progress coordinate lead sales pursuit process developed new business new customers expand existing client relationship managed sales strategiesplans keep consistent companys long range strategic objectives maintence operations study hightech industry releasing 2030 capacity customer experience transformation leading diagnostic design phases fundraisor director september 2012 march 2014 company name city state providing collaborative leadership coordinates submission interdisciplinary proposals support capital needs advances needs interests researching identifying sources support revenue generation using proactive skills extensive network seeking new expanded opportunities generate new proposals based mission goal statement organizations guidelines interest advise assist executive director devising implementing fundraising strategies specific projects review regular basis take lead developing new fundraising sources work closely executive director increase profile enhance reputation within donor community may 2001 january 2012 company name bolletieri tennis academy bradenton provided coaching promising junior players one top tennis academies world 2001 flamingo park miami beach instructor busy tennis facility taught levels ofplayers developed loyal steady clientele locals returning visitors ran tennis camps 2002 2004 miami shores country club miami director summer tennis camp kids 1018 responsible program development scheduling head pros logistics liaison accounting regarding pro compensation 2004 private coach usta top ranked junior cassandra herzberg coaching physical strategic motivational technique development led rise national ranking 200 top 3 20042008 negotiated contracts major sports brands including nike wilson luxilon coordinated tournament scheduling travel logistics played key role recruitment cassandra brown university hold first position roster four semesters education associate arts may 2011 miami dade college city state gpa graduated highest praise summa cum laude gpa 40 graduated highest praise summa cum laude gpa 40 january 2001 zagreb school economics management gpa gpa 40 gpa 40 cfa chartered financial analyst level 1 december 2013 florida international university city state bachelor science hospitality tourism menagment finance december 2012 gpa graduated highest praise summa cum laude gpa 39 hospitality tourism menagment finance graduated highest praise summa cum laude gpa 39 work history company name languages multilingual fluent english croatian cyrillic skills accounting adobe ad budgeting coach coaching contracts clientele client data collection fluent english senior management financial financial analyst financial reporting forecasting fundraising instructor java jd edwards leadership logistics director managing marketing excel powerpoint word negotiations enterprise network oracle program development progress proposals recruitment researching sales scheduling strategic supervisor additional information hold united states permanent resident status previously held extraordinary ability 01 visa,BUSINESS-DEVELOPMENT
consultant career overview network administration veteran extensive experience building improving supporting architecting asptype infrastructures qualifications windows server 20002012 active directory windows desktop os 7 10 exchange server 20102013vmware vsphere esxi amazon web services ec2 s3 cloudfront glacier rds mysql ms sql linux centos 6 apple ios sonicwall office365 software ms office rdp putty successware21 accomplishments certifications work experience 012001 012015 consultant company name implemented managed infrastructure designed managed windows active directory network windows nt 40 windows 2000 2012 servers managed ms exchange ms sql successware21 symantec backup exec kaspersky virus protection servers sonic firewalls managed supported tadiran pbx aeonix contact center csi vo call accounting servers developed implemented secure remote access solution sales consultants field service technicians provided hardware application support inhouse field service personnel installed troubleshoot applications services windows ios devices network design installation windows networking active directory hardwaresoftware installation configuration remote access solutions including secure wireless technologies email § database development services performance monitoring tuning server sizing capacity planning disaster recovery business contingency planning vendor liaison product selection 24x7 network application monitoring § comprehensive network support agreements 011998 012001 sr systems engineerproject manager company name 011996 011997 network analystdirector operations city state member global systems integration team provided field service functions maintenance installation deployment networking document management solutions law firms various clients south eastern united states responsibilities include project management server network installations upgrades conversions daily monitoring troubleshooting servers networks citrix metaframe 18 citrix metaframe xp citrix nfuse 24 hour call support researched defined clientserver security architecture provided technical leadership coordination planning deployment citrix solutions techmatics next century integration develop provide wan lan solutions various clients windows nt 351 nt 40 wfw windows 95 environments including install configure internet access remote access system redundancy solutions included levels raid server mirroring technologies promoted director operations december 1996 washington region supervised five employees successfully managed various projects implementing clientserver internet solutions various clients 011992 011996 technical analyst company name responsible installation maintenance operation computer related hardware software work technology supervisor personnel supervisor maintain consistency regard word processing procedures among secretarial word processing personnel assist ongoing training new procedures support interoffice telecommunications electronic mail internet services serve system administrator windows nt lan supporting 150 users administer sql server pcdocs databases coordinate firm offices regarding telecommunications procedures implementation new technologies interact vendors acquisition new software hardware member morrison foerster networking taskforce provided feasibility study preceded implementing clientserver technology morrison foerster environment included costs analysis well operation management evaluations netware banyon vines pathworks windows nt assisted implementation clientserver technology nationwide offices system integration conversion vaxvms decnet 56kb windows nt tcpip frame relay network education training aws certified solutions architect associate level january 2016 unitek mcse bootcamp city state february 2000 microsoft certified professional microsoft certified system administrator november 2003 interwoven technologies inc formally imanage chicago illinois imanage certified system engineer computer learning center city state january 1988 diploma computer operations computer operations degree henderson county junior college city state may 1985 associates science business science business certifications aws certified solutions architect associate level microsoft certified professional mcp microsoft certified system administrator mcsa citrix certified administrator cca certified imanage system engineer icse skills accounting active directory apple architect backup exec capacity planning citrix cca citrix certified administrator citrix metaframe citrix metaframe 18 clientserver hardware conversion clients databases database development decnet disaster recovery document management electronic mail email engineer feasibility study firewalls frame relay internet services internet access lan leadership law linux director access microsoft certified professional mcp microsoft certified mcse exchange server ms exchange windows networking ms office office windows windows 2000 2000 windows 95 windows nt windows nt 40 nt 40 mysql network design installation network support network networking networks next netware operating systems pathworks pbx personnel project management raid sales secretarial servers software installation ms sql sql server supervisor symantec system administrator systems integration system integration tcpip telecommunications troubleshoot troubleshooting upgrades vaxvms wan windows nt 351 windows server word processing,CONSULTANT
customer service specialist career overview highly enthusiastic customer service professional 6 years client interface experience customerfocused retail sales associate solid understanding dynamics service industry enthusiastic customer servicetelesales representative indepth knowledge sales training communication reliable customer service representative extensive track record demanding management environments dedicated customer service representative motivated maintain customer satisfaction contribute company success core strengths ability work well pressure ability adapt changing work environment client people oriented ability work well size team always cheerful happy help anyone constantly maintains positive attitude learn well failures take criticisms always happy challenged work experience 092014 current customer service specialist company name city state works several clients ensure satisfaction fast learner operation programs experiences relationship building customer satisfaction experienced salesperson prevented store losses using awareness attention detail integrity trained 2 new employees quarterly crosstrained provided backup customer service representatives needed worked team member performing cashier duties product assistance cleaning managed quality communication customer support product representation client maintained positive attitude calm mind amounts highpressure 092011 092014 framing expert company name city state assisted various clients designing frame best suited picture learned versatile designs budgets compromising ensure customers needs satisfied established excellent customerrelations inviting customer back store worked multiple clients ensure satisfaction maintaining positive cheerful attitude adapted several changes framing system work environment always worked teammates ensure healthy work environment crosstrained provided backup customer service representatives needed 052010 082012 summer intern company name city state wrote factually correct concise engaging news stories within tight deadlines gathered verified factual information regarding stories interviews observation research wrote 3 5 news stories per week multiple media platforms traveled location write reviews firsthand experiencewrote creative original columns evaluated followed news leads news tips develop story ideas organized material determined area emphasis wrote stories according prescribed editorial style format standards served head reporter carnegie library summer activities adapted many changes computer systems worked teammates ensure strict deadlines met always maintained positive attitude cheerful outlook educational background bachelor arts mass communication creative writing state united states georgia coursework emphasis english communication creative writing selfmotivated hard worker diligent student 278 gpa minor creative writing curious willing take extra work classes better education skills cash handling professional friendly careful active listener strong public speaker multitasking,ARTS
staff consultant summary experienced professional project management skills experience marketing supply financial performance reporting experience also includes analyzing dataproblems communicating findings solutions oil gas consulting industry experience praised management always keeping positive attitude meeting deadlines originally oklahoma looking move back offered position discussed skills project management financial planning reporting performance client relations hrpayroll systems business analysis research microsoft powerpoint word excel experience staff consultant 092016 092017 company name city state provided project management expertise clients engagements well project financial reporting analyzed project performance communicated updates key players performed extensive research best fit client needs provided project management support implementation new shared services center logistics client resulting clients employees able efficiently access complete hr requests assisted development multiple location labor market study oil gas industry client provided client pros cons opening new business various locations allowed client make best location decision supported payroll implementation distribution client operating us canada resulting easier payroll processing client supported development hr processes policies templates highlevel process map foreign oil gas client provided client us based hr employee handbook financial analyst intern 052015 082015 company name city state analyzed financial spreadsheets communicated findings upper management generated oil well tax spreadsheets analyzed refund opportunities focused sales severance tax fields worked refund projects clients provided clients refunds discovered review process gathered information performing field work client site inserted information spreadsheets used review process developed reviewed summary spreadsheets containing well locations payments spreadsheets used track company well location performance client payments analysis allowed decision makers better manage well location performance payments brady e biggs 9183443202 bradybiggs918gmailcom page 2 vp philanthropy 012015 052015 company name city state manufactured product confirmed supply consistently accurate marketed sold product donated earnings local charity applied academic preparation real world business experiences secured business loan developed sold product generated revenue repaid loan identified potential philanthropies donate companys time profits volunteered time profits selected philanthropies volunteer leader 082014 082015 company name city state developed key leadership skills qualities mentoring middle school aged children donated 150 hours service striving improve confidence leadership taught daily groups children applying games music everyday life help drive lessons education training bachelor business administrative management bba university oklahoma city state activities honors american management association independent petroleum association america international federation accountants national association sales professionals skills academic business analysis research com client clients client relations financial financial planning financial reporting hr leadership leadership skills logistics market mentoring access excel microsoft powerpoint word oil payroll payroll processing policies processes project management reporting research sales spreadsheets tax additional information honorsactivities charles c faranna scholarship nik hanig memorial scholarship bixby rotary club scholarship broken arrow rotary club scholarship delta upsilon social fraternity campus activities council volunteer relay life soonerthon big event second chance,CONSULTANT
career senior executive service member director finance systems budget group executive profile accomplished highly respected executive extensive public private sector health care financial management experience proven ability lead mentor large diverse teams build maintain relationships transcend corporate cultural geographic boundaries improve systems processes increase productivity profitability customer satisfaction excels driving positive change managing ambiguous transitional environments pl policy development change management strategic planning process reengineering profit building negotiations restructuring startup transitional environments people project management skill highlights leadershipcommunication skills project management business operations organization client account management human resources budgeting expertise negotiations expert employee relations customeroriented core accomplishments project management project management operations management staff development launched wellreceived program professional development courses staff mentored coached employees resulting 12 increase productivity managed operation handled functions related program initiated project resulted positive outcome human resources spearheaded new program program increased retention initiated project resulted positive outcome human resources spearheaded new program program increased retention professional experience company name city state career senior executive service member director finance systems budget group 012004 012012 federal agency responsible medicare medicaid state childrens health insurance program schip health insurance portability standards oversee financial information technology operations medicaid state childrens health insurance program schip develop administer budgets supporting documentation coordinate financial survey certification issues office financial management center medicaid state operations cmso groups state federal agencies create policies procedures monitor reconcile state expenditure monthly accounting reports issue quarterly medicaid schip grant awards lead system enhancements application development quality improvement activities review certify state medicaid management information systems mmis collect data medicaid drug rebate program survey certify health care providers suppliers ensure medicaid part gpra compliance annual performance budget represent medicaid development national electronic data interchange standards provide technical guidance medicaid statistical information federal upper limits systems coordinate medicaid fraud abuse investigations administer annual operating budgets 100 million participate administering 300 billion federalstate medicaid program supervise 125 employees enabled seniors receive prescription drug benefits first time implementing services mandated 2003 medicare prescription drug improvement modernization act mma led multiple initiatives improve fiscal responsibility including mma phasedown state contribution basis 8 billion annual state part payments states return funds federal government citizens dual eligibility medicaid medicare addition 100 auditors 10 regional offices educate states employees medicaid policies monitor related spending automation medicaid drug rebate program part 2005 deficit reduction act dra facilitating rebate calculations states 400 drug manufacturers enhanced operations positioned agency additional efficiency adoption 2009 american reinvestment act arra paves way use electronic health records throughout nations health care system development strategy designed standardize technical environment educate medicaid directors state ciosctos enterprise architecture federal government contributes 35 billion annually state system development company name city state vice president managing director 011996 012002 global credit insurer allianz subsidiary 6000 employees 50 countries developed documented implemented credit policies procedures practices created risk rating system trained managers belgium england france italy spain mexico brazil hong kong singapore shanghai use effectively managed pl satellite offices us canada mexico well information budgets europe hong kong singapore shanghai supervised 67person professional administrative staff provided calm stable leadership three ownership changes turned 40 million corporate loss 5 million pretax profit one year restructuring repositioning international company dynamic profitable expansion us reducedrisk 674 million developing 2 billion export portfolio eliminated 500000 annual expense renegotiating contracts salvaged underperforming operation redirecting corporate focus reinsurance adequate capitalization separating sales risk management eliminate inherent conflicts interest company name city state vice president divisional credit officer company name state owner education mba fairleigh dickinson university city state bs finance insurance university rhode island city state finance insurance skills accounting administrative application development agency automation benefits budgets budget contracts credit documentation electronic data interchange electronic health records financial financial management focus funds government information technology insurance strategy leadership office management information systems enterprise policies profit quality improvement risk management sales,BANKING
preschool teacher summary enthusiastic preschool teacher talented teaching visual art music theater engages children diverse enjoyable activities involving theatrical play musical instruments handson learning experience august 2015 current company name city state preschool teacher provide variety materials resources children explore manipulate use learning activities imaginative play attend childrens basic needs feeding dressing changing diapers teach basic skills color shape number letter recognition personal hygiene social skills establish enforce rules behavior procedures maintaining order read books entire classes small groups organize lead activities designed promote physical mental social development games arts crafts music storytelling field trips september 2014 august 2015 company name city state opening coordinator make daily decisions ensure product quality store cleanliness company standards met understand cost control procedures financial accounting inventory levels labor management monitor shift profitability know understand execute proper cash handling safe procedures set shift board personnel positioning responsible receiving deliveries following security procedures ensure birthday parties set appropriate personnel scheduled assigned assist party evaluate birthday surveys results supervise cast members february 2014 november 2014 company name city state site aide responsible assisting site supervisor andor assistant site supervisor planning preparing implementing supervising activities children education 2013 middletown high school city state high school diploma brookdale community college city state associate arts early childhood education early childhood education skills cash handling cost control critical thinking financial accounting inventory levels lesson planning personnel positioning quality receiving supervising surveys teaching tutoring,TEACHER
table games dealer summary throughout years ive trained give best service customer care job right make sure customer satisfied experience ive progressed cashier waitress recent employment blackjack dealer giving total three years experience customer care however skills limited description im sure ill perfect fit position available highlights typing speed 98 wpm powerpoint word access excel photoshop trained deal blackjack ultimatetexas holdem three card poker customer service experience course training cash handling reliable team worker neat clean professional appearance comfortable standing long time periods math language skills delivers exceptional customer service engaging personality excellent multitasker experience table games dealer november 2012 june 2014 company name city state educated customers game rules mathematical probabilities various wagers increased volume loyalty casino attracting new players building oneonone relationships guests took paid bets retrieved cards inspected cards equipment used games verify proper functioning processed customer transactions involving cash casino chips calculated change currency chips vouchers checks provided excellent customer service 6 players time including guests serverhostesscashier april 2010 may 2011 company name city state delivered exceptional service greeting serving customers timely friendly manner facilitated prompt accurate seating service guests managed closing duties including restocking items reconciliation cash drawer consistently adhered quality expectations standards skillfully anticipated addressed guests service needs delivered exceptional friendly fast service inquired guest satisfaction anticipated additional needs happily fulfilled requests routinely cleaned table linens table settings glassware windowsills carpets counters floors storage areas service refrigerators correctly calculated charges issued bills collected payments continually kept carpets floor clear debris regularly cleaned host stand buffet area maintained professional tone voice words times including peak rush hours actively complied health department regulations rectified issues immediately operated maintained cleaning equipment tools including dishwasher handtable wash stations transported dirty tableware dining room dishwashing area proper cleaning consistently delivered exceptional customer service quickly efficiently clearing restaurant tables stocked maintained silverware linen condiments provided high quality service serverwaiter february 2009 january 2010 company name city state delivered exceptional service greeting serving customers timely friendly manner consistently adhered quality expectations standards delivered exceptional friendly fast service inquired guest satisfaction anticipated additional needs happily fulfilled requests prepared buffet salad bar dinner service continually kept carpets floor clear debris maintained professional tone voice words times including peak rush hours facilitated prompt accurate seating service guests regularly cleaned host stand buffet area transported dirty tableware dining room dishwashing area proper cleaning consistently delivered exceptional customer service quickly efficiently clearing restaurant tables supported areas restaurant necessary setup cleanup prep work equipment maintenance stocked maintained silverware linen condiments education high school diploma august 2012 arkansas city high school city state gpa awarded certificate special edition websters new college dictionary kansas honors program ku alumni association graduating top 10 class presidential scholarship january 2012 awarded presidential scholarship cowley county community college academic excellence presidential academic achievement award four years 20092012 awarded certificate special edition websters new college dictionary kansas honors program ku alumni association graduating top 10 class awarded presidential scholarship cowley county community college jan 2012 academic excellence 3927 gpa coursework spanish 3 years calculus chemistry member debate forensics club 2 years associates psychology cowley county community college city state 375 gpa coursework ethics computer applications statistics psychology developmental psychology skills typing speed 98 wpm word photoshop excel access powerpoint multitasking organizational training completed course training customer service confrontation first council casino hotel,CHEF
instructional designer professional summary instructional design position working medium large company focused developing conducting quality programs customer training internal operations requiring analytical thorough person ability contribute developing implementing training programs materials customers employees improve efficiency enhancing companys image building companys growth instructional design program development program evaluation needs assessment storyboarding learning analysis writing objectives lcm mapping management supervision administration budgeting training presentation development public speaking customer service familiarization scorm addie interned general dynamics information technology skills budgeting finance project management strong verbal communication conflict resolution extremely organized team leadership data management process implementation client assessment analysis staff development work history instructional designer 012014 current company name – city state key accomplishments successfully designed wbt course rating veterans service representative rvsr veterans benefit administration vba successfully designed wbt course basic acquisition 101 defense acquisition university dau food beverage director 012013 012014 company name – city state key accomplishments created jobs aids successfully trained staff compliance state food code successfully trained staff compliance food vendor requirements successfully monitored maintained federal state lunch program requirements food beverage manager 012012 012013 company name – city state key accomplishments successfully trained staff compliance state food code design planned implemented soft skill training programs manager 012011 012012 company name – city state key accomplishments partnered rosen college host internships college successfully developed managed implemented catered special events food beverage manager 012010 012011 company name – city state key accomplishments assisted designing implementing comprehensive training program increase positive guest comments 10 successfully integrated managed leaders training staff successfully implemented boarding touch points new hires reduced turnover 80 designed implemented boarding mentoring program transitional employees tutored employees utilizing individual development plan tool professional development facilitated trained certified exempt nonexempt personnel servsafe organize updated maintain files records training programs analyze summarize submitted reports results training programs conducted perform reviews appraisals trainees result trainings training educational consultant 012009 012010 company name – city state key accomplishments coproject manager keewee family entertainment center concentrating service training dining room design food labor costing interviewingand sourcing employees assisted implementing time lines checklist help reduced redundancy cost 5 developed implemented training manuals establishing sops sales support manager 012008 012009 company name – city state key accomplishments facilitated guest service skill training included conflict resolution non verbal communication etc facilitating multi day experiences sales support staff improved guest satisfaction scores 7 designed put action job descriptions sales support staff facilitated food handler certification classes fb staff mandated state florida achieved 100 successful completion rate coordinated subject matter experts senior leadership put action english second language classes improved communication internal external guests instructormanager 012006 012008 company name – city state key accomplishments successfully capitalized le cordon bleu brand marketed student operated restaurant increase revenue 24 utilizing radio print media facilitated assessed coached developed planned implemented learning programs students transitioning food service industry learning included wine service guest recovery different styles service pos handling difficult guest etc graduation rate exceed 96 utilized total facility maximized blended learning techniques instructorled learning professional symposiums field selfstudy workshops independent consultant volcano coffee shops facilitated classes customer service learning included financial impact service customer expectations attitude personality styles listening skills etc positive guest comments increased 15 successfully utilized joomla lms curriculum aided graduation rate 96 successfully installed open table program resulted increase 18 guest penetration restaurant successfully developed started catering club students interested industry resulted 75 students elected enter industry internship elective revenue operations manager 012004 012006 company name – city state successfully administered start café orlando culinary academy included menu design costing creating implementing standard operating procedures vendor negotiations etc recognized strong communicator leader bestowed corporate customer service award implemented quickcounter service curriculum included learning pos cash handling listening non verbal communication skills upselling etc graduation rate exceed 96 created put practice training manuals learners included opening closing procedures operating cleaning equipment etc collaborated educational institutions formulating business plan similar oca cafe model ie installing student operated food venues campuses utilized various media tools market café print emedia increase penetration 30 intern company name – city state key accomplishments selected decision review officer drocurriculum development team completed learning analysis report dro project successfully reviewed veterans benefit administration vba training performance support system tpss storyboards vbas lms learning management system functionality identify discrepancies functions would initiate actionable items needed addressed successfully evaluated technical competences mapping competences vba provided task analysis reports effectively revised life cycle maintenance lcm assorted vba training courses based section 508 requirements successfully rewrote vbas assessments six courses based section 508 requirements vba created matrices three vba webbased courses loan technician loan specialist public contact representative mapping task course link knowledge skills aptitude competencies effectively reviewed storyboards construction errors ensured storyboards meet designed conventions projects eg prompts bullet points links collaborated smes develop course curriculum dro project effectively collaborated hpt smes develop dro curriculum analysis design activities include creating design task flow charts narratives sme interview questions education bachelor science florida international university city state masters instructional system design ucf city state system design affiliations member astd member ispi member nea skills administrative adobe adobe acrobat photo photo shop basic business plan cash handling charts closing communication skills conflict resolution consultant curriculum development customer service designing english special events financial instructor instructional design leadership listening managing market mentoring microsoft excel microsoft power point windows microsoft word negotiations communicator personnel pos print media quick radio selling sales support sop task analysis technician training manuals training programs vba verbal communication skills verbal communication video workshops,DESIGNER
lean six sigma black belt summary highly skilled trained professional decade experience administrative supply security counseling highlights lean six sigma black belt logistical supply chain management adobe reader microsoft word secret clearance strong verbal communication small arms weapons specialist firearms safety training trained defensive tactics lean six sigma green belt certified microsoft office microsoft excel microsoft power point effective team leader supply logistics planning extremely organized accomplishments received global war terrorism service medal received global war terrorism expeditionary medal received afghanistan campaign medal received 2 good conduct medals 13 year military career received meritorious mast serving supply night crew supervisor 6 month deployment afghanistan received certificate commendation serving supply high priority expediter received certificate commendation serving supply accounting division subject matter expert received 2nd certificate commendation serving supply accounting division subject matter expert experience company name city state lean six sigma black belt 092012 responsibilities include demonstrating team leadership understanding team dynamics assigning team member roles responsibilities black belts thorough understanding aspects dmaic model accordance six sigma principles basic knowledge lean enterprise concepts able identify nonvalueadded elements activities able use specific tools company name city state aviation supply specialist 092007 032015 perform functions related providing aviation peculiar supply support include financial management inventory management material management facilities storage management personnel staffing requisitioning procedures duties include validation customer requirements processing requisitions submitting requisitions initiating appropriate followup actions processing delivering material accordance government regulations procedures addition aviation supply specialists understanding acquisition procedures provisioning requirements determination material handling procedures fiscal accounting purchasing procedures accordance federal acquisition regulations company name city state nuclear security officer ii 072005 092007 access visitor control officer verify issue correct credentials tlds armed search officer armed vehicle search officer search individuals vehicles prohibited alan w outlined nuclear regulatory commission nrc reg 10cfr7355 armed mobile armed interior patrol officer maintain surveillance assigned areas responding alarms emergency situations accurately reporting scene assessments security control center armed escort officer responsible escorting controlling nonlicensee emergency vehicles occupants armed response force stop adversary action threat sses prevent penetration vital areas prevent radiological sabotage use deadlynondeadly force armed weapons control officer inventory inspection clearing weapons ensure safe handling weapons issuance return armed emergency access provide emergency vehicles ambulances fire trucks emergency personnel include llea local law enforcement first aid responders fireman respond first aid fire emergencies company name city state aviation maintenance administrative specialist 062001 062005 maintain aircraft log books naval aircraft maintenance publicationsfiles prepare reports logs records directives correspondence aircraft maintenance repair activity training data processing equipment operators perform duties data entry equipment supervise maintenance administration functions within unit set operate perform minor maintenance naval aviation logistics command management information system nalcomis hardware associated remote peripheral subsystems analyze control charts program maintenance manhour statistical information aid maintenance managers logisticians performance assigned tasks education certificate basic intructor 2012 department navy city state united states certification lean six sigma green belt 2012 department navy city state united states certificate lean six sigma black belt 2012 villanova university city state united states certificate logistics supply chain improvement practitioner 2011 department navy city state united states skills accounting adobe charts data entry data processing financial management inventory management team leadership logistics management information system naval enterprise personnel development purchasing trainer,AVIATION
hr director summary 20 years experience recruiting 15 plus years human resources executive management 5 years hris development maintenance 4 years working healthcare enviroment skills recruiting fmlaeeoflsa hris development benefit administration policy development web page development accomplishments kansas health institute health outcomes state kansas 1999 memberships accolades project management institute member shrm chamber commerce 1999 friends university presidents honor roll 1997 friends university deans honor roll student liaison friends university topeka member mothertomother member topeka advertising federation several production pieces created nominated addy awards received recognition outstanding customer service assistance state kansas travel tourism department ashhra kahhr acm additional information leading change instrumental development implementation adjutant generals retention research project involving survey development analyzing results surveys present adjutant general help retain qualified talent departments tasked working federal security manager joint forces headquarters developing policies procedures processes ensure current new state employees appropriate security clearances position held per federal government requirements lmis lead job vacancy project able produce results less time man hours years staff inexperienced jvc process procedures responsible develop plan implement database programs last three positions held designed cultivate involve renew contact promote active potential employees databases used reporting fte usage budget management turnover reports working healthcare field took initiative creating local website used receive respond requests information assistance marketing promoting healthcare facility along recruitment potential employees human resource coordinator healthcare field managed front office personnel reduced contract labor costs nursing staff implemented unique pay structure increase prn staff utilization continually think outsidethebox create develop strategies resolve issues faced work environment current position met exceeded hiring goals firm resulted client increasing business transferred location experience hr director 092016 current company name city state developed new website agency payroll processing changes implementation new hris system oversaw employment process taking lead role clinician physician management team recruitment initiatives developed maintain interpret hr policy authored employee handbook provided coaching support management supervisors performance management related issues maintained indepth knowledge legal requirements related daytoday management employees reducing legal risks ensuring regulatory compliance evaluated recommend changes employee benefits plan oversaw day day administration benefits hr director 042009 092016 company name city state develped supervisory education shro website shro hris system automation payroll processing established directed comprehensive statewide human resource program classified unclassified state employeespositions adjutant generals department resolved nonroutine hr related issues associated arose reviewed documents approved hires promotions reviews approved modified andor disapproved wagesalary requests hire individuals preestablished minimum classified unclassified pay rate reviewed significant changes position descriptions determined reclassification pursued reviewed position descriptions new positions determined appropriate wage range based comparable classified position exist consulted tag military state manager supervisors order provide technical common sense guidance properly addressing sensitive complex employee organizational issues aided achieving ever changing program goals provided innovative ideas staffing served administrations management representative labor negotiations local kape unit 190th fire department hr managersr recruiter 102003 062006 company name city state created hris tracking system used recruitment responsible ramp hiring customer service agents positions needed placement development advertising met exceeded hiring goals responsible hiring senior management cover duties team managers payroll quality control responsible recruitment 950 new employees meeting exceeded goals set coordinated facilitated manpower planning recruitment retention career development training staff relations compensation benefits compliance local state federal statutory regulations public programs regulatory audit procedures served resource person administration midlevel management staff regarding hr related human resources coordinator 031996 022000 company name city state developed hris database ground employee records monitoring instrumental reducing use agency staffing needs hospital coordinated facilitates manpower planning recruitment retention career development training staff relations compensation benefits compliance local state federal statutory regulations public programs regulatory audit procedures served hr resource source administration midlevel management staff coordinated hiring procedures appraisals pay increases promotions transfers terminations job postings corrective actions one person office responsible osha work comp benefits payroll etc education training masters degree information management systems 052005 friends university city state united states 35 credits earned 62 semester hours information management systems bachelor science organizational management 052000 friends university city state united states 40 credits earned 62 semester hours activities honors topeka chamber commerce ambassador kansas hospital association health care human resources member shrm legislative liaison skills desktop publishing newsletter productions database management leadership training osha fmla workers compensation pagemaker agency automation backup benefits budget management corel suite harvard graphics access excel microsoft publisher ms word quark express quattro pro strategic planning web page development wordperfect,HR
finance supervisor summary able adapt flexible enough help manage changing priorities maintain high standard work accuracy spite changes reliable resource highly valued team member within department providing assistance managers coworkers fpdps interns taking ownership responsibilities order meet deadlines team goals ability demonstrate develop supervisor skills work fpdps coming program develop skills needed commercial bu roles future strong team player developed strong reputation earned trust respect around open new different approaches embracing new requirements incorporating work making sure information flowing reported properly along quickly learning new skills adapt ability indentify resolve problems make sure data accurate complete communicated properly contribute strong background finance drive excellence success abbott nutrition organization experience finance supervisor 052012 current company name city state develop consolidate adult institutional financial plansforecasts including annual plan lrp monthly lbe sop adult business unit present senior management review pull analyze market share data institutional segments tableau system budget report total institutional apg spend complete monthly analysis eo adult institutional products supervise mange one employee within finance professional development program rotation develop consolidate adult institutional financial plansforecasts including annual plan lrp monthly lbe sop tn business unit present senior management review budget report total institutional apg spend complete monthly analysis eo adult institutional products consolidator therapeutic nutrition business unit develop consolidate financial plansforecasts including annual plansupdates monthly sop lrps lbes business unit present senior management review develop consolidate financial package monthly business results senior management review prepare annual plansupdates lrps lbes marketing departments apg budgets conduct monthly meetings directorsmanagersbudget owners review consolidate submit month end close financial information business units results provide necessary commentary variance research coordinate calculate track royalty expenses participate sox testing needed 2009 completed testing financial reporting department products operating administrator complete monthend transfers sales margin statistics sku level prepare investment package analysis balance sheet provide commentary monthly basis monitor reconcile intercompany accounts corporate reconcile general ledger daily investigate address potential problems monthend close prepare swell allowance accrual analysis assist daily sales processes team requirements needed compile submit federal state tax packages participate sox testing including testing plant inventory processes procedures senior mutual fund accountant 082004 112005 company name city state promoted senior level october 2005 prepare analyze financial statements shareholder reports prepare analyze fund expenses expense accruals review total returns prepare marketing products distribution shareholders prepare regulatory filings board materials assist management special projects participate mentor program train new associates bisys enter mutual fund transactions trades fund daily basis distribute fund data internal external business partners calculate daily market value portfolio holdings net asset value complete monthend reporting requirements interact external bank custodians investment advisors fund administration accountingfinance internship 062002 032003 company name city state intern accounting department headquarters westfield bank perform daily accounting routine completed reconcilements commercial loan audits budgets systems experience proficiencies microsoft officeoutlook lotus notes sap host analytics tableau software sap host analytics subject matter expert abbott finance organization education bachelor arts business administration alliance oh mount union college bachelor arts business administration finance concentration mount union college alliance oh professional affiliations bachelor arts business administration finance concentration mount union college alliance oh skills financial analyst budget forecasts sarbanes oxley sarbanesoxley sox sox testing marketing budgets finance financial reporting month end close therapeutic basis accounts balance sheet daily sales general ledger inventory sales sales sales state tax statistics filings financial statements mentor accountant mutual fund accounting audits commercial loan daily accounting lotus notes microsoft office ms office outlook reconcilements sap subject matter expert tableau software team player,FINANCE
hr generalistrecruiter summary human resource generalist great communicator negotiator strong conflict resolution skills extensive background recruitment retention mediation records management highlights adp people fluent microsoft offices interviewing expertise performance management strategies benefits administrator employee relations benefits administrator manager coaching training hris applications proficient payroll expertise national human resources association event management employee handbook development quickbooks proficiency alternative dispute resolution adr staffing recruiting professional accomplishments led staffing planning committee number yearsintroduced first passive open enrollment processhuman resources reduced employee turnover 10 experience hr generalistrecruiter january 2013 january 2015 company name city state january 2013 january 2014 strategize management recruitment needs departments build strong relationships candidates hiring managers ensure high level customer service keep hiring managers informed throughout recruitment process salaried nonsalaried employees coauthored recruitment transfers process better onboarding applicant experience maintained accurate detailed record employee customized database preemployment screening interpret company policies procedures new hires provided mentoring job coaching temporary permanent employees negotiate analyzed compensation make recommendations salaried nonsalaried employees create metric reports hr director well staffing reports clinical associate director coach advise employees regarding hr programs practices procedures plan manage communicate special projects programs employee recognition wellness benefits recruiting performance management employee surveys resolves employee concerns related health welfare plans functioning liaison various insurance carriers collaboratively efforts training department train orientate new hires within organization human resource administrator january 2006 january 2012 company name city state managed recruitment applicant tracking system moved candidates appropriate workflow creating closing job posting managed new hire onboarding coordinating andor conducting new hire orientation ensure paperwork 100 compliance federal state regulations provided recruitment metrics reports compile reports hris database hr business partner assisted administering adhering existing policies procedures eg employee handbook policies procedures manuals providing training mentoring coaching managed annual employee benefits open enrollment coordinated logistics benefit vendors aetna harford vanguard sites throughout us created hr processes hr business partner temporary staffing tuition reimbursement full cycle recruitment involved annual performance management process including merit increases trackedmonitored rewrite job descriptions ensure appropriate approval flow make changes maintained relationships staffing vendors temporary employees point contact 1000 us based employees regarding benefits policies procedures assisted resolving personnelrelated problems addressed employee relation concerns exit interviews responsible leave administration including fmla discretionary leave tracking notifications coordination paid time disability programs andor health benefits well return work protocols assistant store manager january 2005 january 2006 company name state managed exempt nonexempt employees 68 staff members contributed team effort accomplishing related results needed helped customers providing information answering questions obtaining merchandise requested attracted customers originating display ideas constructed assembled prefabricated display properties assembled product displays windows showcased sales floor evaluated competition visiting local competitor stores gathering information style quality prices competitive merchandise education masters administrative science june 2013 fairleigh dickinson university city state bs economic 2005 economic aa liberal arts 2002 liberal arts skills adp benefits closing coach coaching competitive customer service database hiring hris hr insurance logistics director mentoring windows performance management personnel policies processes protocols quality recruiting recruitment sales staffing workflow,HR
bpo team leader summary seeking provide topquality support ensure competitive advantage global marketplace accomplishments recognized playing instrumental role exceeding company expectations turn around time 4th quarter 95 4 days achieved strong relationship agentssales company partners exceeding groups expectation service increased sales relations experience bpo team leader 022015 022017 company name city state managed motivate bpo onboarding team meet team goals auditor documentation group implementation interact ppo network management clients agents sales executed met project deadlines strong sense urgency able resolve escalated issues immediately developed executed implementation workflowprocesses maintain 95 within 4 days tat implementation groups 5 agreement client manage 3000 clients brokers bpo implementation specialist 052013 022015 company name city state infrastructure drive folders developed efficient system emailsbpo workflow manual enhanced improved maintenance agentgroup information dw data warehouse program assistant account management team vp administration ​ ​ repricing coordinator 062009 062013 company name city state repricing hcfa ubs claims developed relationships ppo network management vendors select health partners encore multiplan medicare dhs aetna claims correspond examiners regarding status rrt referrals solely responsible aetna claims 30000 lives implemented workflow first manual aetna process improved decreased errors auditing process verification providerfacility ppo status administrative assistanthr assistant 042004 042009 company name city state ezmovers long distance dispatcher assistant long distance scheduling driverstrucks administrative paperwork pickup delivery data entry information customers spreadsheet upkeep scheduled deliveries interact customers drivers regards pickupsdeliveries andor payments rainbow hospice receptionist front desk duties incoming outgoing faxes assist pcm clinical secretary rn social workers handle incoming calls main office ark location process faxes accordingly keep accurate track overnight calls team faxes general administrative duties answering phones processing invoices data entry purchase orders using scanning system batch invoices close file as400 used administrative assistant iihr coordinator 082002 012004 company name city state assist management coordination organizational administration activities performance review cost center updates customer issues within scope authority resolve problems issues independently proactively responsible daily operations field office assuring employees date pertinent information work closely office building issues prepare process submit reports timekeeping payroll business operations processes train staff management timekeeping administrative processes expense reports submission review approve invoicesbilling process submission checks payments utilize sap program assist management special projects attend meetings seminars record notes provide information needed schedule coordinate meetings conferences travel arrangements maintain group managers business calendar manage process onboard additionstransfers staff assist manger ensuring smooth transition responsible day day coordination routine administration lan activities field office interface internal external contacts regarding business unit administration issues concerns demonstrate ability organize balance responsibilities budget control travel supplies invoice processing excellent interpersonal skills ability interact internalexternal business partners staff levels excellent organizational skills prioritize coordinate multiple tasks education producers license life health 2013 kaplan city state ba business administration 2018 kaplan university city state associate science business administration 1992 northwestern business college city state business administration pastoral counseling 2014 new hope counseling school city state ba nonaccrediated ministry biblical studies 2014 international school ministry city state skills administrative duties active learning calendaring client relations computer proficiency coordination creative problem solving critical thinking customer needs assessment customer service data entry documentation email executive management support filing grammar internet research letters memos multitask management organizational skills prioritization scheduling service orientation telephone skills time management travel arrangements type 85 wpm typing vendor management documentation auditor hospice assistant human resources assistant invoice processing order entry repricing claims receptionist recruiting trainer people skills great enthusiastic people person advanced problemsolving great organizational skills computer skills ms office data entry rims sap outlook data warehouse maintenance provider maintenance microsoft excel microsoft office suite microsoft outlook microsoft powerpoint microsoft word,BPO
program manager highlights microsoft outlook office suite salesforce electronic health records surveymonkey 3 health portal client configuration center c various social media platforms various reporting data collection software webex piktochart prezi adobe acrobat pro peoplesoft wordpress weebly marissa kalkman 3 accomplishments level 1 trainer cfl1 crossfit inc current cpr aed first aid american heart association current w ellcoaches core coach training wellcoach school coaching progress march ­ july 2016 ® community involvement leadership colorado society public h ealth education board directors continuing education chair 2015 ­ current public h ealth rockies conference planning committee 2015 ­ current sponsorships exhibitors subcommittee continuing education evaluation subcommittee experience 112015 current program manager company name city state manage 600000 grant contract plan implement evaluate tobacco cessation program community mental health center serving three counties greater denver area collaborate community partners internal clinical staff facilitate systems changes improved tobacco cessation hire train supervise team three tobacco cessation coaches coach consumers use tobacco working toward quitting oneonone sessions group classes develop detailed evaluation plan achieve measureable outcomes tobacco cessation program create present training best practices tobacco cessation clinical staff centerwide 062015 current fitness coach company name city state coach six group classes per week following formats crossfit boot camp kidfit fundamentals strength alere h ealth optum telecommute position denver colorado august 2014 ­ november 2015 health promotion program manager total account manager strategic program relationship manager seven diverse corporate public sector clients design deliver best practice health promotion programs including marketing communication strategy program evaluation outcomes analysis manage various contracted services including disease management healthy lifestyle coaching online wellness portal collaborate internal external stakeholders drive success programs based unique needs resources goals client best practices health management health promotion subject matter expert response requests proposal sales presentations train supervise direct report employee provide leadership client team state kansas employee wellness program 112012 082014 program manager company name city state managed state kansas comprehensive wellness program servicing 72000 total state health plan members interpreted delivered program summary reports participation metrics weekly monthly basis presented annual program outcomes led client team program operations issue resolution change requests project coordination executed ongoing program evaluation using population health risk data benchmark assessments surveys implemented marketing promotional campaigns using multiple channels including social media developed continuing education facilitated training meetings 100 wellness champion volunteers presented instructional program training health topic seminars including healthy eating physical activity tobacco cessation goal setting womens health peer leadership wellness work 022011 112012 health risk solutions consultant company name city state advised corporate clients wellness program design integrated incentive strategy based clients unique demographics culture industry health data claims condition prevalence presented business case employee health management key stakeholders within clients organizations csuite executives benefitshuman resources teams managed projects multiple clients simultaneously including marketing evaluation wellness vendors program implementation budget planning process timelines service coordination developed presentations convey best practices recommendations data analysis industry trends supervisor mentor project coordinator health risk solutions graduate intern 082009 012011 health education specialist company name city state one six team members develop launch blueprint wellness map product suite consisting health education services employer clients based behavior change adult learning theories built assessment tool summary report organizational culture environment researched characteristics challenges specific employee segments developed recommendations health promotion among unique groups analyzed employee biometric data presented aggregate results insights clients 072007 052009 graduate assistant company name city state personnel programming management hired trained supervised 70 student employees managed payroll scheduling established campus body image awareness campaign celebrate everybody national eating disorder awareness week th campaign annual event 8 year 2016 advised strength conditioning council body image awareness student committee created implemented circuitstrength fitness program taught group exercise multiple formats worked campus partners administer early stages faculty staff wellness initiative education may 2009 master science applied health science health promotion indiana university city state applied health science health promotion 2008 graduate assistantship fitness wellness iu campus recreational sports 2007 ­ 2009 fitness health promotion internship lutheran general hospital park ridge illinois may 2007 bachelor arts psychology public health education indiana university city state psychology public health education aster certified h ealth education specialist ch es national commission health education credentialing current certified exercise physiologist acsm epc american college sports medicine current professional affiliations society public h ealth education professional member current erican college sports edicine alliance professional member current international association w orksite h ealth promotion professional member current w orkw ell shawnee county worksite wellness coalition employers topeka kansas 2012 ­ 2014 various gyms nutrition educator blog author coach functional movement seminar leader 2011 ­ 2013 junior league kansas city member volunteer 2010 ­ 2012 graduate assistant association treasurer 2008 ­ 2009 scholarship chair 2007 ­ 2008 alpha icron pi w om ens fraternity beta phi chapter president 2005 ­ 2006 marissa kalkman 2 skills adobe acrobat benefits blueprint budget planning business case c coach coaching council client clients data analysis data collection disease management electronic health records health education health promotion health promotion programs human resources image leadership marketing marketing communication meetings mental health mentor office suite microsoft outlook organizational payroll peoplesoft personnel physiologist presentations program design program evaluation program implementation programming project coordination proposal reporting sales scheduling seminars social media platforms strategy strategic supervisor surveys unique,FITNESS
senior account manager summary creative dynamic communications professional experience events customer service media public relations marketing fundraising highlights project management exceptional writer organized efficient indesign experience deadlinedriven customer servicefocused motivated team player sound judgment experience 012014 012016 senior account manager company name city state developed custom public media relations strategy variety clients integrating pr marketing social media maximum impact wrote designed edited distributed press releases media pitches clients provided updates serve committees interacted clients advise customize public relation strategy tactics achieve goals coordinated managed executed public relations events tracked media activity problemsolved public relations crisis issues served liaison representative media community managed website content baker pr clients clients included lord taylor national center adaptive neurotechnology complexions spa port coeymans creatacor 012012 012014 development senior associate company name city state responsible fundraising efforts individuals every level manage redesign membership benefits program coordinate manage events developed relationships donors achieve financial goals managed details fundraising events include budget negotiating contracts managing vendors organizing volunteers staff execute events timeline creation management coordination communication among departments guests sponsors donors vendors oversaw reception receiving line event featuring president clinton october 2012 wrote designed various fundraising publications conjunction creativemarketing department 012010 012012 development manager company name city state responsible fundraising efforts include events sponsorships grants year end giving gift solicitation directed public relations events assist coordination execution annual conference gala golf tournament organized produced anderson center video managed website revision conducted research identify grant opportunities wrote submitted grant proposals managed admissions department responsible conducting interviews tours coordinate admission process liaising among family school district related parties represent anderson center conferences marketing opportunities wrote designed edited public relations marketing advertising fundraising publications 012007 012010 senior account executive company name city state assisted creation public media relations strategy variety clients wrote designed edited distributed press releases media pitches clients provided updates served committees interacted clients advise customize public relation strategy tactics achieve goals clients included rentacenter beechnut invenergy llc nys rental dealers association community health foundation western new york niagara falls bridge commission 012003 012007 public relations membership company name city state developed public media relations strategy second largest nonprofit columbia county ny wrote designed edited pr marketing advertising membership fundraising publications managed membership program database developed executed special fundraising events managed website content project management included development new corporate logo implementation created brand consistency coarc publications created executed 40th anniversary event wrote organized produced coarc video directed annual staff recognition award programs 012002 012003 executive assistant company name city state managed daily activities vice presidents office international agricultural company assisted updating maintaining vendor database purchasingrelated projects 011998 012001 public relations coordinator company name city state created public relations sales promotion corporate sales publications largest chain toy stores us problemsolved public relations issues corporate sales coordinated organized details pr events include community event attended 10000 people pittsfield sony playstation national truck tour provided outstanding customer service 011996 011998 recruitercultural coordinator company name city state interviewed assessed applicants 35 departments awardwinning health wellness center managed advertising designed recruiting publications developed relationships employment agencies schools colleges community presented jobcareer fairs business functions cultural coordinator oversaw ticket promotion sales seven venues education bachelor degree business communication florida institute technology city state business communication interests greene county ymca board member henry hudson youth soccer board membercoach public relations society america board member former president salvation army volunteer american red cross volunteer berkshire leadership program graduate steering committee member columbia county leadership program graduate skills experience advertising budgeting negotiating contracts project management video creation adept customer service editing fundraisingmedia relations content creation research developed grant proposals marketing collateral press releases publications newsletters annual reports year end appeals website content communications strategy fundraising software raisers edge desktop publishing software indesign,PUBLIC-RELATIONS
director business development summary sales business development leader sales business development leader career track driving substantial profit margin sales growth strategic leadership client development noted record delivering revenue growth devising strategies expanding market opportunities establishing brand recognition recognized ability utilize innovative sales techniques enhance business practices improve productivity profit results strengths forging client vendor relationships focused driving bottomline results topline performance skills business development sales leadership client development strategic planning market expansion team building leadership client engagement market analysiscompetitive positioning sales presentations sales forecasting vendor sourcingrelations change management process improvement profit improvement experience january 2014 january 2018 company name city state director business development director communications progressed roles based performance contributions led development strategies tactical plans driving sales market share growth facilitated meetings prospective existing clients conduct presentations promoted event support transportation services held direct accountability activities related new business development market expansion account management partnered executive leadership devising strategic plans expanding market securing new business opportunities maximize profit margin utilized various sales techniques including warm calling cold calling networking secure new business secured 4 new fulltime accounts eventtransportation services driving 80 increase business growth achieved maintained 95 customer retention rate drove increase customer satisfaction rate 90 implementing executing client engagement initiatives well providing close personalized service led implementation new systems technologies drive operational improvements including voip system outlook email integrated act database system spearheaded transition manual electronic systems driving 5 cost reduction created implemented numerous digital documents forms streamline operations including written proposals credit card authorization forms transportation booking forms workflow tracking sheets designed implemented onsite valet operational logistical traffic flow plan use new location developed digital process drivers submit hours information billing usage built managed strong vendor relationships support event logistics increased vendor network 20 negotiating favorable contracts maximize profitability introduced new staffing program work led increase functionality accountability boosted overall employee participation engagement screened interview qualified employees hire recruiting new candidates support staffing needs coordinated supervised managed teams 30 responsible coordinating executing logistics largescale private events monitored driver qualifications ensure compliance dot department transportation requirements created maintained dot ledgers support auditing procedures oversaw planning parking transportation logistics large public parking events coordinated ground transportation schedules secured parking space required january 2013 company name city state inside sales representative executed sales activities across denver market qualifying prospecting investors high dollar oil gas investments utilized cold calling identify capitalize potential new business opportunities interacted prospects inform new current drilling projects secure new partner relationships achieved 150 weekly qualification quota conducting 400 cold calls daily well exceeding established mailing target 25 january 2009 january 2013 company name city state general manager provided strategic leadership operations 2 retail locations including production performance quality service management hired trained developed managed team 12 providing ongoing coaching support ensure optimal performance coordinated maintained staff schedule ensure adequate coverage held accountability inventory control customer service marketing compliance management drove 500 sales increase throughout tenure introducing targeted marketing strategies customer engagement initiatives sourced secured local vendors negotiated favorable contracts yielding 20k annual cost savings led implementation new pos system new labeling system streamline retail procedures implemented new process management tracking system ensure accurate inventory control built relationships outsourced marketing team develop print advertisements marketing strategies partnered team build new website driving brand exposure potential client reach january 2008 january 2009 company name city state assistant manager supported attainment daily goals assisting overseeing coordination execution sales customer service inventory management functions supervised support team sales associated training coaching sales marketing techniques tracked shipments inventory levels developed promotional marketing campaigns monitored sales ensure overall performance exceeded challenging sales goals 30 promoting upselling products education training university colorado city state bachelor arts business administration business administration skills account management streamline business development cold calling compliance management inventory management inventory levels inventory control logistics mailing marketing strategies process management sales voip,BUSINESS-DEVELOPMENT
receiving manager summary reliable manager demonstrating high level ownership initiative possessing exceptional work ethic desire go beyond exceed company expectations offering knack building productive working relationships successful fastpaced deadlinedriven environments manage goals team development history thriving teamoriented environments skills customer service fluent spanish equipment operations stockroom organization processing vendor returns maintaining safety sales floor operations understanding operating equipment logistics oversight mentoring training planning production team building relationship building store operations oversight staff training development outstanding communication skills retail inventory management schedule management safety standards problem resolution first aidcpr reliable trustworthy working collaboratively experience company name city state receiving manager 082020 current organized storage areas maximize movement efficiency minimize labor opened checked deliveries verify contents resolve issues vendors promptly prepared accurate shipping orders bills lading direct route materials received staged incoming inventory movement storage sales floor supervised warehouse team including schedule management training task delegation kept stockroom free hazards working efficiently properly organized investigated inventory discrepancies maintain recordkeeping validity partnered vendor representatives rectify damages shortages motivated encouraged team members communicate openly constructively provided excellent service attention customers facetoface phone conversations company name city state closing store manager 042019 082020 guided team consistently achieve daily weekly monthly goals oversaw team 25 associates maintained consistent daily operations establishing procedures monitoring team performance assessed employees individual strengths delivered mentoring improve upon weak skill levels identified sales opportunities analyzing multiple reports target lacking departments managed special projects effective emergency resolution maintained retail store presentation overseeing merchandise replenishment customer courtesy inquiry response motivated employees share ideas feedback assessed team proficiencies identifying targeting areas improvement formed sustained strategic relationships vendors empowered staff members contribute continuous improvement quality growth company using effective communication fostering organic relationships monitored metrics verify asset stability resolved customer problems investigating issues answering questions building rapport prioritized sanitation safety health standards work areas meet osha requirements generated repeat business responding customer concerns friendly knowledgeable service company name city state assistant general manager 042017 042018 exceeded sales goals improved profitability aligning sales strategies business plans market trends oversaw management implementation new revenue strategies sales initiatives customer engagement tactics increase market share tracked monthly sales generate reports business development planning implemented crm strategy automate leads management created finalized quotes complete deals company vendors customers developed implemented new sales strategies engage bigger audience boosted team morale overall sales volume creating employee incentive sales contests maintained professional network potential clients business opportunities generated sales starting healthy outreach local businesses company name city state operations manager 092014 042017 managed company operations responsibility profit loss scheduling training inventory control assessed optimized elevated operations target current expected demands received evaluated scanned new inventory updated computer database proactively resolved variances received checkedin stocked merchandise throughout store helped maintain store inventory levels assisted orderliness cleanliness sales floor stock room replenished inventory maintain par levels completed quarterly inventory audits counted updated inventory reports upon receipt new shipments secured revenue accurately monitoring cash intake maintaining store policy updates eliminate discrepancies directed daytoday operations spearheading implementation shortterm longterm strategies achieve business plan profitability goals improved morale management communication creating employee recognition rewards practices planned daily operational strategies including delivery routing team workflows promotional initiatives oversaw financial management activities including budget management accounting payroll resolved issues including challenges regarding circuits websites vendors trained mentored motivated employees maximize team productivity education training chief sealth international high school city state high school diploma 062014 languages fluent spanish english,FITNESS
digital marketing account manager experience 112014 062017 digital marketing account manager company name city state creative analytical problem solver responsible developing implementing executing strategic marketing plans ensure marketing services delivered efficiently effectively yielding positive roi manage daytoday projects collaborating team clients ensuring projects meet deadlines create manage design implement email campaigns ensuring align strategy branding goals manage email lists segmenting campaigns created ongoing schedule content designed presentations documents marketing collateral print ensuring brand consistency created annual editorial calendars based clients expectations adapting strategies needed facilitate weekly client calls discuss upcoming deliverables website metrics site analytics created annual editorial calendars based clients expectations adapting strategies needed project manage entire campaigns adhering editorial calendar content creation dates channels 112014 072015 marketing website manager company name city state developed implemented coordinated marketing strategies across marketing channels enhance brands online visibility engage potential customers gain customer acquisition increase brand awareness plan create content calendar design copy website advertising marketing collateral responsible aspects campaigns including development design launch designed high quality creative content used print online visibility brand recognition implemented ecommerce platform shopping cart generate web sales optimized website search engine performance drive website traffic increase online visibility strategized implemented marketing plan ensuring plans aligned across platforms create style guides brand guidelines standards assure brand handled consistently 082014 current digital marketing branding consultant company name city state assist variety clients meet business objectives building brand awareness strengthening online presence improving marketing strategy using comprehensive tactics provide clients insights regarding promotions branding strategies marketing success provide clients implementation marketing strategies develop design manage digital marketing campaigns design implement strategies drive online traffic review new innovative strategies ensure clients forefront digital marketing provide support guidance marketing strategy development implementation 082012 062014 teachers assistant company name city state provide support teacher allowing maximum time planning teaching worked alongside teacher create provide students positive wellorganized functional classroom maximized instructional time assist teacher implementing daily curriculum management classroom supported lead teacher creating successful learning environment reinforce lessons reviewing students oneonone small groups attend staff trainings inservices workshops treated confidential information students staff professional ethical manner established maintained cooperative supportive effective relationship personnel education training 122010 bachelor arts elementary education university north florida elementary education 072007 associates arts elementary education florida community college jacksonville elementary education skills adobe creative suite advertising automation branding content content creation customer relationship management client clients ecommerce editorial email email functional marketing plan marketing planning marketing strategies marketing strategy marketing marketing collateral personnel presentations problem solver project management quality sales strategy strategy development strategic marketing teacher teaching website wellorganized workshops activities honors strategic creative marketing professional experience project management strategy creative design email marketing used generate brand awareness revenue using variety marketing channels designed attract keep customer relationships expertise multiple digital marketing disciplines including inbound affiliate content email marketing excellent project time management skills ability multitask prioritize tasks meet deadlines welldeveloped interpersonal skills allowing ability communicate effectively strengthen relationships career objective seeking fulltime marketing position organization contribute experience expertise fields marketing creative design analytics work collaboratively member team well independently achieve company goals promote growth,DIGITAL-MEDIA
business development director summary looking challenging business development position utilize knowledge passion sales leveraging twenty years relationship building highlights strong interpersonal skills including rapport building listening social versatility courtesy concern solid sales call skills proper preparation disciplines includes ability determine communicate clear meeting purpose question identify needs frame solutions context value client gain agreement potential solution fit gain closure next steps solid communication skills including ability present accurate compelling overview benefits accomplished using relevant examples clients experiences convincing client value proposition constructing solid proposal perceived client responsive needs ability develop winning sales strategies taking consideration key client factors compelling events critical success factors stated nonstated requirements decision making landscape ability access appropriate client executives making solid presentations constructing proposals address c level issues clear concise jargonfree language ability drive sales strategy opportunity plan includes specific sales objectives appropriate strategies detailed tactics ability anticipate strategies employed competitor skill craft successful proactive solutions winning business ability utilize client organization chart understand formal structure individual roles buying process ability create relationship strategy key player effects affected outcome buying decision armchair media atlanta ga director business development july 2009 ­ march 2012 attracting new clients developing current clients penetrating existing markets grow armchair medias client base focusing arching digital strategies implementation plans fortune 500 companies intelligence gathering clients target prospects industries inform support pursuit efforts develop ongoing improvements process prospecting qualifying closing key accounts attend develop market presence networkinginvolvement key associations tag wit careers action advisor aima board member ama vistage international key executive member among others work strategist effectively manage accounts develop growth plans opportunities within existing clients delivering superior customer service consistently exceed sales goals demonstrating focused sales efforts leadership solid understanding armchair value proposition closed 25 million sales within first calendar year work senior management part planning team develop company growth plans define strategies divisional input task accomplish goals develop presentations execute agency overviews potential clients focus new business opportunities generated number prospecting traditional business development channels including targeting fortune 500 clients interactive market leaders proposal development submittal followup develop maintain client relationship including meeting representatives existing potential clients collaborate communicate arching online brand strategy core capabilities discuss potential projects proposed armchair media client manage delivery client service business development strategies key clients secured new clients armchair including limited cnn turner cartoon network cocacola phillipvan heusen disney college board weather channel key skills relationship management interpersonal skills communication influencing negotiating skills new business strategy development implementation project management needed presentation skills research report writing skills problem solving decision making coaching people relationship management internal external key attributes professional positive approach self motivated strong building relationships able communicate levels team player dynamic creative definition 6 atlanta ga business development executive march 2008 july 2009 consultant sell services include online media interactive marketing web traffic analytics seosem websites usability hosting managed services intranets email marketing social media acquire new clients definition 6 include scientific games mitsubishi electric cox communications humana health care among others develop ongoing improvements process prospecting qualifying closing key accounts attend develop market presence networkinginvolvement key associations tag wit aima ama among others work client servicesaccount managers effectively manage accounts delivering superior customer service consistently exceeded sales goals demonstrating focused sales efforts leadership solid understanding internet advertising environment lbi atlanta formerly creative digital group atlanta ga director client development january 2005 october 2008 consultant sell services include interactive strategy branding emerging technologies rich media semseo acquire new clients lbi include ups home depot ing financial services cox communications georgia pacific humana health care among others work client servicesaccount managers effectively manage accounts delivering superior customer service consistently exceeded sales goals demonstrating focused sales efforts leadership solid understanding internet advertising environment closed 2 million sales within first calendar year peak year sales totaling 35 million develop client relationship including meeting representatives existing potential clients collaborate communicate arching online brand strategy core capabilities discuss potential projects proposed lbi atlanta client vtaplay atlanta ga director sales marketing september 2003 ­ october 2005 develop marketing strategy rich media services print design marketing services broadcast media services create proposals presentations services present concepts clients cocacola ciba vision home depot cnn zoo atlanta etc work closely clients conjunction editors rich media specialist designers ensure proper direction projects communicate clients daily basis project updates scheduling feedback work marketing specialist hold round table meetings conduct client interviews effort better understand current market position desired outcome vertis inc atlanta ga account executive august 1998 ­ september 2003 prospect new clients opportunities selling photography services package design print advertising direct mail service current customers cultivating new projects work designers ensure deadlines met creative directions followed attended press checks ensure brand guidelines standards met communicate client maintain expectations photo shoots concept presentations objectives work clients marketing group identify needs create execution plan cocacola home depot etc additional experience 1995 ­ 1999 account executive conway southern territory manager averitt express sold transportation logistical solutions local large mid size businesses responsible managing existing accounts cold calling prospecting new accounts within fulton gwinnett dekalb counties additionally called developed south florida markets experience business development director 032012 012014 company name city state responsible creating brand awareness within defined market building relationships key executives developingpursuing leads assisting consultants qualifying winning opportunities assisted managing director recruiting efforts oncampusrecruiting major universities linkedin recruiter responsible creating strategic tactical plans uncover close range revenue projects development implementation target account pursuits well current account development plans training consultants tactics strategies farming accounts identifying new business opportunities infiltrating influencing decisionmakers highest levels within account bdm leverage relationships introduce sei create pursue selling opportunities management demand generation activities ie working consultants delivery groups determine solution details approach requires teamwork fostering relationships developing consensus education associate arts health science 1999 palm beach community college city state health science skills photo advertising approach agency benefits brand strategy brand strategy branding broadcast business development business strategy c closing coaching cold calling strong interpersonal skills communication skills interpersonal skills concept concise consultant client clients customer service decision making delivery direct mail direction email senior management financial focus frame leadership listening director managing marketing strategy marketing market meetings access negotiating network networking next package design peak photography presentations presentation skills press print advertising print design problem solving project management proposals proposal development proposal express rapport recruiting recruiter relationship management report writing research selling sales scheduling scientific self motivated strategist strategy strategic teamwork team player transportation vision websites,BUSINESS-DEVELOPMENT
merchandiser sales summary job title equipped excellent negotiation skills market insight business acumen necessary guide struggling newlyformed companies financial success highlights organizational skills marketing lead generation strategic consultative selling interpersonal collaboration skills b b sales customer retention account management developingexpanding territories clevel technical presentations project management excellent sales techniques accomplishments member since 1996 elected executive board 2009 took time help earthquake relief organize fundraisers benefits manage recruit volunteers made contacts significant contributors corporate relations organized ship containers medical supplies food water clothes haiti achieved high honors elavons vp sales conducted training north eastern team cold calling techniques awarded best pend percentage october north east region managed major accounts worth 50k four territories reviewed grew account base 18 surpass given objectives interviewed observed potential candidates employment mentored new hires established new clients grow profitable territories meet set objectives 12 per quarter provided clients profitable marketing strategy print advertisement internet marketing continuously maintained established solid relationships clients met publication internet deadlines achieved 100 sales quotas elected captain speaker yorktownpeekskill county team presidential achievement award ranked 6th must top 10 region experience merchandiser sales 052013 current company name city state southern wine spirits family owned sales distribution organization renowned history consistently delivering impeccable service 14000 employees covering 35 states build relationships store owners strategically place merchandising marketing materials stores discuss plan future opportunities merchandising management team point contact sales reps assisting field help sales reps sell product stores booking highend merchandising materials locations organize warehouse pallets distribute pos samples bar kits racks appropriate divisions build relationship store owners discuss marketing materials store owners notable accomplishments built strong relationships key accounts responsible opening closing storage unit implemented organized system distributing samples booked strategic platform window displays account manager 012009 current company name city state forgotten children haiti established 1993 nonprofit organization supporting pediatric hospital orphanage school member since 1996 elected executive board 2009 took time help earthquake relief organize fundraisers benefits manage recruit volunteers made contacts significant contributors corporate relations organized ship containers medical supplies food water clothes haiti notable accomplishments increase donations 50000 7 months spokesman events 300 people press interviews shipped 3 containers medical supplies food water la fitness 600 locations expanding new york one largest fitness chains country offering amenities competitors established la fitnesss new club yonkers marketing business individuals grew club volume 0 500 members 3 months promoted management included responsibilities following areas reporting club numbers meeting club developers creating marketing strategies leading sales meetings oneonone trainings notable accomplishments 1 commissions country 8 pay periods july november avg comm3800 top 5 commissions country june january avg comm 2800 top sales counselor june february top closing percentage 83 rep month july january top sales months hebrew hospital home continuum care nonprofit nonsectarian health care organization comprehensive health care system whose mission rehabilitate patients providing highest standards care individualized treatment responsible expanding queens county territory valuable referral source 200 accounts contracting doctors medical offices partner hhh home health network organize perform sales presentations medical groups doctors prospect develop relationships maintain steady referral sources doctors office managers cold calls networking sales events coordinate sales events collaboration sales representatives notable accomplishments exceeded 3 month goal 30 accounts 200 accounts developed queens territory distributed accounts new account managers generated 30 referrals first quarter 1 referrals quarter met 100 account penetration goals consistently top territory account executive 082008 092010 company name city state us banks partnered elavon 2004 elavon manages 1 million merchants small retail merchants largest organizations segments hospitality health care public sector delivering reliable secure payment solutions help businesses succeed achieved high honors elavons vp sales conducted training north eastern team cold calling techniques leader among peers achieved surpassed sales quotas goals contests recognition managed five counties totaling 30 banks established new clients maintained strong relationships bank regional president managers staff organized performed presentations bank personnel area meetings notable accomplishments ranked 3 among peers stack ranking 2009 east region top rep month february activations 68 1 monthly fees may north east region 2 bundles contest january north east region awarded best pend percentage october north east region account executive 092005 082008 company name city state yellowbook largest independent publishers yellow pages nationwide offers multichannel marketing solutions tailored meet specific needs clients audience target brand built service integrity end goal delivering complete relevant local business information consumers managed major accounts worth 50k four territories reviewed grew account base 18 surpass given objectives interviewed observed potential candidates employment mentored new hires established new clients grow profitable territories meet set objectives 12 per quarter provided clients profitable marketing strategy print advertisement internet marketing continuously maintained established solid relationships clients met publication internet deadlines achieved 100 sales quotas elected captain speaker yorktownpeekskill county team notable accomplishments presidential achievement award ranked 6th must top 10 region 2 net gain 2007 achieving 100 quota two time rep month september 2007 february 2006 ranked 25th approximately 200 reps region new business 53 sales totaling 105k significantly surpassed overall sales quota three years row quota buster 2006 2007 2008 promoted within 11 months hire education bachelors arts basketball leagues skiing exercise programs marist college city state us marist college poughkeepsie ny bachelors arts competitive achievements sports guru competitor actively involved basketball leagues skiing exercise programs member marist ski team competed schools slalom giant slalom events well player marist rugby team competed teams region competed ncc speech debate team traveled portland oregon placed ncc 3rd place nationwide phiropi national championships multiple awards dramatic interpretation bronze 88 competitors parliamentary debate bronze 114 teams debate team overall bronze 109 schools languages frenchspanish professional affiliations fundraiser events coordinator executive presentations clevel technical presentations skills sales benefits increase pediatric marketing account executive clients sales sales quotas solutions closing award channel marketing internet marketing major accounts marketing strategy new hires overall sales quota sales quota yellow pages cold calling million retail retail marketing training marketing sales key accounts merchandising owned sales point sale pos sales sales reps account manager accounts accounts sales coordinate sales networking new account sales events sales presentations sales representatives territory sales sales sales sales meetings senior sales top sales account management b b b2b lead generation project management,SALES
sales consultant summary current sophomore majoring sociology enjoys working interacting people technologically savvy quick learner strong work ethic ensures great leadership well great team member always willing put best effort work accomplish goals friendly positive attitude contributes pleasant work environment experience company name city state sales consultant 072017 082017 processed customer payments uplifting friendly attitude addressed eliminated customer issues well ensured welcoming clean environment assisted customers purchases fulfill targeted company goals company name city state facilitator 072017 facilitated conversations native american history identity served college mentor advisor native american high school students interacted built relationships students weeklong programs various reservations company name city state intern 062015 122015 educated several native communities healthcare benefits cooperated fellow interns communitybased events create execute company goals approached interacted individuals discuss healthcare options education high school diploma 2016 tse yi gai high school city state united states certifications valedictorian extracurricular involvement student council peer helper honor society athletics native american club recipient national college prep scholar quest bridge ​ columbia university city state united states graduation expected may 2020 leadership mentor columbia mentoring initiative sept 2017present serve guide motivator firstyear columbia college student indigenous family group discuss create personal mentorship academic goals attend bonding events mentee ensure healthy mental physical wellbeing powwow chair native american council columbia university apr 2017present copresident native american heritage month apr 2017dec 2017 responsible planning organizing monthlong events represent native american identity also annual university powwow engage weekly meetings discuss event planning peers advisors use leadership abilities execute events timely organized manner skills critical thinking goal setting implementation teamwork skills proficient ms word excel powerpoint,SALES
banking officer professional summary l adaptable responsible savvy seeking midlevel position finance technology fintech market l ba economics masters degree management current job banking officer provided wellrounded background enabled develop analyticallogical approach tasks software skills ability work pressure l talented director finance oneyear background sponsorship fundraising private event planning skilled devising marketing plans promote venues events services proven history building business personal professional networking skills nmls 1796859 business development expertise project management confluence jira salesforce sql sales professional financial analysis strategic plans google g suite keynote microsoft office technologysavvy accounting recruitment banking sales budget sql business development strategic credit strategic plans client website decisionmaking articles documentation due diligence finance financial financial analysis financial statements mandarin marketing sstrategy marketing market marketing collateral money microsoft office mortgage originator newsletters pos presentations pricing strategy producer project management public relations purchasing real estate work history banking officer 102018 current company name – city state analyzed customer profiles identify appropriate products provide valueadded approaches client issues complied regulatory requirements including bank secrecy act anti money laundering ofac etc top 3 loan sales producer top 1 mortgage originator north denver market analyzed financial credit underwrote determine loan feasibility developed maintained strong relationships local real estate agents small business owners supervised asian banking center directed internal activities including community events newsletters director finance 052019 current company name – city state assessed budget plans present costs forecast trends recommend changes executed financial due diligence tasks daily basis maintain optimal organization finances planned designed product pricing strategy membership increasing membership 200 directed finance committee conducted organizations annual budget financial strategic plan formulated prepared issued financial statements 10 increased efficiency ensure timely deliverables marketing specialist 082017 092018 company name – city state created improved developed marketing strategic plans companys website social media mentored guided executive team business development decisionmaking optimize profitability marketing strategy communications planning increased credibility client awareness developing technicalnontechnical marketing collateral presentations public relations campaigns articles newsletters built 10 strong partnerships recruitment agencies universities student associations retail store manager 082014 072015 company name – city managed aspects store operations including organization maintenance purchasing functions kept orderly accurate accounting records monitoring sales documentation improved sales process track implementation new point sale pos system education master management business management 052017 colorado state university city state bachelor arts applied economics 052013 national university kaohsiung taiwan work history banking officer 102018 current company name – city state analyzed customer profiles identify appropriate products provide valueadded approaches client issues complied regulatory requirements including bank secrecy act anti money laundering ofac etc top 3 loan sales producer top 1 mortgage originator north denver market analyzed financial credit underwrote determine loan feasibility developed maintained strong relationships local real estate agents small business owners supervised asian banking center directed internal activities including community events newsletters director finance 052019 current company name – city state assessed budget plans present costs forecast trends recommend changes executed financial due diligence tasks daily basis maintain optimal organization finances planned designed product pricing strategy membership increasing membership 200 directed finance committee conducted organizations annual budget financial strategic plan formulated prepared issued financial statements 10 increased efficiency ensure timely deliverables marketing specialist 082017 092018 company name – city state created improved developed marketing strategic plans companys website social media mentored guided executive team business development decisionmaking optimize profitability marketing strategy communications planning increased credibility client awareness developing technicalnontechnical marketing collateral presentations public relations campaigns articles newsletters built 10 strong partnerships recruitment agencies universities student associations retail store manager 082014 072015 company name – city managed aspects store operations including organization maintenance purchasing functions kept orderly accurate accounting records monitoring sales documentation improved sales process track implementation new point sale pos system interests community leadership involvement asian pacific development center volunteer 2019 current center asian pacific american women conference committee 2019 languages bilingual mandarin skills nmls 1796859 bbusiness development expertise pproject management cconfluence jira salesforce sql ssales professional ffinancial analysis sstrategic plans ggoogle g suite keynote microsoft office ttechnologysavvy accounting banking budget business development credit client decisionmaking documentation due diligence finance financial financial analysis financial statements mandarin marketing sstrategy marketing market marketing collateral money microsoft office mortgage originator newsletters pos presentations pricing strategy producer project management public relations purchasing real estate recruitment sales sql strategic strategic plans website articles,BANKING
public relations executive professional summary highly skilled public relations communications special events executive 15 years public relations business development operations experience strong strategic thinking planning skills able achieve goals high efficiency within tight parameters outstanding interpersonal management skills establishes rapport credibility quickly ms alexander excellent team project leadership qualities highly articulate written spoken word quick thinking possesses sound judgment ms alexander maximizes business effectiveness experienced managing working databases software including excel power point outlook cision skills media relations strategic management event planning print media expertise strategic thinking excellent planning skills outstanding interpersonal management skills work history public relations executive 082002 current company name – city state sign new business write pr proposals broker talent deals maintained client relationships supervised music red carpet events provided crisis pr managed staff responsibilities also include creating implementing executing creative press campaigns special events recording artists professional athletes television film personalities well music lifestyle entertainment companies along vipcelebrity event management delegate tasks oversees staff includes associate publicists managers coordinators executive assistants enhance publicity skills involvement local publicity efforts along promoting appropriate performances works directly clients creating implementing targeted marketing plans pitching clients media coverage pitch major market media building relationships increase clients visibility marketplace create new business opportunities relationships key players celebrity market talent publicists agents managers stylists editors create accurate budget estimates clients long term short term campaigns strong understanding social media social media trends prepare bimonthly status reports media activities included press clippings press analyzes media coverage create campaigns special events award shows showcases eventrelated press pitched secured media coverage local national international media outlets television film productions assess new business leads participate pitch development andor presentation senior director 082000 082002 company name – city state · responsible creating implementing press campaigns high profile artists create implement full national campaign artists kci jojo jodeci chante moore jesse powell keke wyatt jaguar wright archie magic johnson music nicci gilbert brownstone steve harvey well coordinating music press films two play game brown sugar · garnered unprecedented media resulting numerous placements talk shows business programs cable national print social media women men magazines well trade publications sports fashion magazines among others · developing long shortterm online print onair media strategies alignment corporate artists objectives · structuring long term pr plans program recommendations artists · supervised secure national local television coverage along coverage industry trade music consumer magazines · setup artist releases video shoots epks press kits etc · responsible writing press materials press releases biographies media alerts bullet points artist interviews etc · responsible every aspect coordinating photo shoots talent series including working departments hire photographers scouting locations planning budgets etc · coverage red carpet special events senior account executive 091993 082000 company name – city state · successfully designed created implemented pr projects special events publicity campaigns recording artists producers record labels entertainment companies · implemented pr strategies grew client business increase rogers cowans entertainmentmusicspecial events department billings 30 · lead strategy sessions new existing accounts develop strategy implementing successful client press campaigns · supervise account work performed account executives associate account executives · accountable quality control final review press releases media alerts pr related correspondences · managing event publicity updating media contact lists databases brainstorming prmarketing strategies overseeing tour press · maintain anddevelop relationships key media including writers television bookers online outlets work secure national regional tour press tv print online · worked extensively talent representatives inhouse publicists agents managers celebrityoriented initiatives · coordinated media major awards shows national academy recording arts sciences grammy musicares “ person year ” tributes concerts cornelius productions soul train music awards lady soul awards soul train christmas starfest aristas 25th anniversary celebration blockbuster awards among others · managed events executed entertainment chris tucker kenny “ babyface ” edmonds academy golden globes campaigns fox music group boyz ii men lionel richie chante moore deborah cox tamia tracie spencer dave koz temptations bees gees kurupt shep crawford songwriterproducer warnerchappell music publishing well assisting quincy jones tupac shakur r kelly outkast jamie foxx accounts among others education bachelor science business management university phoenix city state business management associate arts law los angeles city college legal studiesparalegal entertainment 3616 cardiff avenue 109 los angeles ca 900344085 associate arts law legal studiesparalegal entertainment los angeles city college city state skills photo artist arts avenue billings budgets budget bi cable ca client clients databases event management special events fashion film legal magic managing marketing strategies marketing plans market materials media relations works paralegal press kits press press releases pr producer proposals publications publicity quality control recording strategy tv television video additional information play vital role event awards show facilitation soul train music awards mtv awards grammy naacp image awards america music awards bet etc including artist coverage red carpets artist bookings ancillary activities direct production approvals press releases videos photography press kits pr tools necessary communicate image product spokespeople clients included nba allstar weekendlos angeles 2011 dallas 2010 bet awards russell simmonsphat farm fashions gifting suite ascap music expo pop music awards film television music awards tony rock actorcomedian roshanak filmswork,PUBLIC-RELATIONS
business development manager summary hard working energetic management professional focused customer satisfaction throughout stages sales life cycle highlights excellent communication skills energetic resolutionoriented compelling leadership skills exceptional multitasker effective retail sales manager experience business development manager september 2012 march 2015 company name resolve customer complaints regarding sales service determine price schedules discount rates review operational records reports project sales determine profitability monitor customer preferences determine focus sales efforts confer consult department heads plan advertising services secure information equipment customer specifications direct coordinate activities involving sales manufactured products services commodities real estate subjects sale confer potential customers regarding equipment needs advise customers types equipment purchase advise dealers distributors policies operating procedures ensure functional effectiveness business represent company trade association meetings promote productsmaintained friendly professional customer interactionsshared product knowledge customers making personal recommendations administrative assistant april 2008 june 2012 company name city state direct coordinate supportive services department business agency organization prepare review operational reports schedules ensure accuracy efficiency acquire distribute store supplies analyze internal processes recommend implement procedural policy changes improve operations supply changes disposal records hire terminate clerical administrative personnel conduct classes teach procedures staff direct coordinate supportive services department business agency organization operate computers programmed accounting software record store analyze information check figures postings documents correct entry mathematical accuracy proper codes classify record summarize numerical financial data compile keep financial records using journals ledgers computers debit credit total accounts computer spreadsheets databases using specialized accounting software operate 10key calculators typewriters copy machines perform calculations produce documents receive record bank cash checks vouchers comply federal state company policies procedures regulations compile statistical financial accounting auditing reports tables pertaining matters cash receipts expenditures accounts payable receivable profits losses code documents according company procedures reconcile note report discrepancies found records access computerized financial information answer general questions well related specific accounts match order forms invoices record necessary information perform general office duties filing answering telephones handling routine correspondence perform personal bookkeeping services calculate prepare issue bills invoices account statements financial statements according established procedures calculate prepare checks utilities taxes payments prepare process payroll information compare computer printouts manually maintained journals determine match reconcile records bank transactions transfer details separate journals general ledgers data processing sheets complete submit tax forms returns workers compensation forms pension contribution forms government documents prepare purchase orders expense reports perform financial calculations amounts due interest charges balances discounts equity principal calculate costs materials overhead expenses based estimates quotations price lists maintain inventory records office coordinator april 1998 april 2008 company name city state confer customers telephone person provide information products services take enter orders cancel accounts obtain details complaints keep records customer interactions transactions recording details inquiries complaints comments well actions taken check ensure appropriate changes made resolve customers problems determine charges services requested collect deposits payments arrange billing refer unresolved customer grievances designated departments investigation resolve customers service billing complaints performing activities exchanging merchandise refunding money adjusting bills compare disputed merchandise original requisitions information invoices prepare invoices returned goods prepare invoices reports memos letters financial statements documents using word processing spreadsheet database presentation software answer phone calls direct calls appropriate parties take messages greet visitors determine whether given access specific individuals perform general office duties ordering supplies maintaining records management database systems performing basic bookkeeping work file retrieve corporate documents records reports open sort distribute incoming correspondence including faxes email make travel arrangements executives prepare responses correspondence containing routine inquiries prepare agendas make arrangements coordinating catering luncheons committee board meetings coordinate direct office services records departmental finances budget preparation personnel issues housekeeping aid executives provide clerical support departments manage maintain executives schedules process payroll information set oversee administrative policies procedures offices organizations supervise train clerical staff arrange employee training scheduling training organizing training material interpret administrative operating policies procedures employees april 1992 april 1998 education retail management purdue university city state usa high school diploma college preparation may 1986 bluffton high school city state usa graduated top 10 national honor society skills 10key accounting accounting software accounts payable administrative billing bookkeeping calculators charts clerical commodities email fax filing financial statements general office duties government insurance inventory letters materials meetings merchandising messaging mail office equipment organizing payroll personnel copy machines coding recording retail management sales scheduling speeches spreadsheets multiline telephone employee training travel arrangements typewriter voice mail word processing,BUSINESS-DEVELOPMENT
president executive profile media relations pro compelling pitching skills delivering top tier media publicity results clients placed media stories thousands international venues across multiple continents including wall street journal forbes people sports illustrated usa today time newsweek booked client appearances nbcs today show tonight show jay leno david letterman good morning america oprah many excellent written verbal interpersonal communicator proficient creating quality written material published articles bylines dozens magazines media outlets largescale international special events management positioning publicity expert future capitals world summit expo abu dhabi world summit innovation entrepreneurship wsie dubai usarab economic forum colin powell usa biculturally insightful strategist delivering marketing communications programs support growth international markets experience middle east north africa mena regions central america innovative branding executive savvy problemsolver regional national international clients across multiple industries including economic development travel tourism government energy technology education financial healthcare sports entertainment skilled marketing communications strategist public relations executive significant progressive experience developing managing executing integrated marketing pr campaigns broad range regional international global clients industries events proven leader brand development project management international media relations multicultural marketing special events team building collateral development partial client list global organizations sports marketing healthcare ppd clinical research facility pfizer american institute healthcare fitness medical college ohio environmental health perspectives financial capital bank fifth third bank government travel tourism environmental health perspectives magazine michigan economic areas expertise marketing communications strategy corporate communications brand development auditing brand message image development multicultural marketing special events launches project team management idea generation public relations campaigns regional national global pr publicist company spokesperson press conferences media tours media training development collateral writing development website content social media strategy content core accomplishments directed pr efforts including organizing press conferences managing special promotions serving media spokesperson managing celebrity appearances writing media releases sponsorship grant proposals managed media relations sponsor relations merchandising coop advertising television syndication sponsor fulfillment successfully pitched placed remote feature today show gold award best press kit international festivals events association ifea professional experience president jan 2006 current company name city state independent marketing pr practice helping smes meet business needs conduct brand audits develop resultsdriven business strategies help clients define manage reach business goals develop execute integrated marketing communications programs special events pr campaigns multiple clients various industries provide creative oversight development key messaging brand image web site content marketing collateral effectively position clients among media target audiences vice president jan 2011 jan 2012 company name city state startup company formed capitalize constitutional amendment honduras allowed creation new cities semiindependent governance systems developed strategic marketing communications campaign multicultural messaging key audiences international media facilitate crossnational communication ensure global awareness project created innovative community relations program bilingual presentation engage nurture relationships honduran president government officials business leaders select media tegucigalpa managed vendors provided creative oversight brand development logo web site development content pr partners central america director brand jan 2004 jan 2007 company name city state full service marketing agency offering public relations advertising design developed brand strategy awardwinning pr campaigns agency clients fields healthcare financial services sports marketing business business services managed pr staff budget worked closely company president position launch sports marketing division improved companys market position successfully introducing managing market planning rfp processes agency clients continued director public relations agency associate jan 2000 jan 2004 company name city state worked president chairman international chamber commerce enhance economic exchange cultural understanding public private sectors us middle east north africa mena helped company expand vertical horizontal markets conducting brand audit brand positioning refresh identifying developing profit centers standardizing event sponsorship structures favorably positioning chamber international media link led worldwide media relations efforts facilitated network media interviews press conferences resulting nearly 40 million media impressions globally usarab economic forums flagship event worked participating foreign ministries government officials middle east us state department homeland security well dozens clevel executives fortune 500 companies including hp boeing microsoft cisco opec conocophillips exxonmobile others link developed executed public relations campaign grand opening event professional sports venue event stadium ford field detroit created executed tasting event targeted nonsports related conference special event planners generated total 400 leads resulted nearly 5 million revenue booked within first six weeks opening link page 2 2 professional experience cont full service marketing agency offering public relations advertising design developed effective communications strategies pr campaigns multiple events clients government economic development travel tourism education sectors grew pr division staff managing department budget goals leading client presentations new pr business pitches rfps developing media training program collaborated multiple teams within agency integrate marketing efforts pr appointed agency associate team assess raise awareness important interdepartmental issues development initiatives senior partners publicist director marketing jan 1996 jan 2000 company name city state private agent lawyer representing careers select professional athletes served primary media contact publicist image strategist shape protect brand images world figure skating champion michelle kwan olympic gold medal gymnast mary lou retton managed details public media appearances including tv appearances book tours photo shoots press conferences commercials developed marketing collateral videos media kits book excerpts scripts speeches successfully pitched michelle kwan people magazines 50 beautiful issue two issues sports illustrateds exclusive fathers day issue director public relations jan 1992 jan 1996 company name city state special events company 10 fulltime employees 1400 volunteers producing michigans two largest civic events americas thanksgiving parade international freedom festival fireworks attracting well million people education master science administration business marketing central michigan university city state administration business marketing bachelor applied arts journalism public relations broadcasting journalism public relations broadcasting skills photo advertising agency book brand strategy brand development budget bi business strategies c cisco community relations conferences client clients special events financial fireworks government hp image logo managing market planning marketing market marketing collateral marketing communications media relations media training messaging exchange network positioning presentations press pr processes producing profit public relations publicist rfp scripts speeches strategist strategic marketing tv web site development content web site content professional affiliations national association women business owners public relations society america adcraft club michigan festivals events association international festivals events association,PUBLIC-RELATIONS
database programmeranalyst net developer summary software engineer 2 years web developer specializing front end development proficient software development life cycle sdlc srum agile methodologies development process produce software solutions team involved designing planning developing implementing microsoft net based solutions meet quality code standards using c aspnet aspnet mvc javascript jquery css bootstrap css html xml ajax strong experience data retrieval manipulation using adonet data objects dataset data reader data list data adaptor entity frame work good experience writing class library using c linq sql queries database access layer interface sql database worked extensively net server controls web user controls data grid web control form validation controls created custom controls worked creating modifying table definitions stored procedures sql database modified written web services using c interact applications data served used red gate sql compare deploy database one server another server dev testqaworked net security features formbased authentication rolebased authorization used various aspnet client side server validation controls used javascript client side validations involved bug fixes production support worked closely scrum master backlog catalogs feature catalogs prioritized tasks participated daily scrums weekly meetings project sponsors meet expectations deadlines interact qa ensure defects properly cleared attain quality standards providing demos qa team end sprint push final stage worked crossfunctional teams meet project highlights c java vbnet c c net technologies net framework 4045 aspnet aspnet mvc vbnet adonet entity framework ajax web service linq entity framework linq queries aspnet html css javascript jquery bootstrap css ide visual studio eclipse netbeans dreamweaver database sql mysql operating system windows version controls tortoise svn github others microsoft word excel access power point experience database programmeranalyst net developer jun 2014 feb 2016 company name city state description worked graduate research assistant performing duties database programmeranalyst application development network adn doit supports university missouri system faculty students agile rapid creation new applications projects atlas description project requesting scheduling tutoring sessions three roles tied application tutee tutor scheduler tutee requests tutoring classes heshe enrolled gives availability apart class timing availability grid tutor submits availability scheduler go availabilities schedule time location tutoring also set rules dropping tutoring sessions incorporated project piece project automated emails scheduled task runs every day responsibilities created availability calendar grid grid cell represents time 1 hour span day week clicking cell toggles availability automatically populated course schedule comes different databaseworked data warehouse team order get data developed c console application scheduled email task got rid data tables table adapters main project tightly coupled created class libraries main project access database used console application schedule task web application integrated open source html text editor ckeditor website used jquery filtering sorting search listview javascript clientside validations used role based authorization various pages occupational therapy description goal project refractor old application new templates replace assemblies adding functionalities upload pdf files responsilities created separate login page administrator students used active directory ad group restrict department students developed web interface administrators upload pdf files database viewed students updated entire application using new visual studio 2013 template make use bootstrap css changing master pages modified structure database login used redgate sql compare copy data database dev server test sever replaced old adn utilities assemblies new doit utilities assemblies appinventory description goal project allow admins managers scrum masters organization keep track various applications includes developed ongoing future projects every application application parameters includes app structure remedy group user departments etc application different version version parameters prod qa test url dcl database platforms framework used develop application uat dates etc scrum masters estimate length cost build application project estimator based number developers sprint length weeks uat etc share clients starting project keep track current progress budget sprint burndown charts responsibilities entity framework used using database first approach linq used dal data access layer interact database consumed adonet entity frame work entity data model entities relationship mapping querying data console application import data csv files populate system automatic logout user idle specified time using session parameters javascript used client side validations onbeforeunload onunload events javascript worked agile environment participated daily scrum meetings discuss status development planning estimating points uat goadmin description gomizzou university missouri flagship mobile application designed provide services possible users university goal project allow gomizzou staff edit master tables involved gomizzou webservices master tables starting point window services feed web services responsibilities developed application using ajax controls like modal popup aspnet server controls like listview formview worked clientside server side validations created master pages filtering data listview based role used ntier architecture created business logic layer using class libraries interact database modified existing webservices windows services created aspnet user controls reduce complexity user interface design created dynamic queries stored procedures views triggers sql server database manipulation mizzou checkout goal project develop web application checkout process similar shopping cart various departments met certain rules responsibilities used smtp server send emails attachment email developed c class library import data csv file system used lim service late fee assessment access page based role role based authentication education master science computer engineering present university missouri state gpa gpa 37 computer engineering gpa 37 bachelor technology electrical electronics engineering may 2013 jawaharlal nehru technological university india gpa gpa 365 electrical electronics engineering gpa 365 skills,INFORMATION-TECHNOLOGY
bistro chef career overview resultoriented clients service professional 28 years experience client relations encompasses ability establish build positive relationships clients level coworker management building strong relations effective communications core strengths customer client relations bookkeeping accounting inventory control scheduling personnel problem solving strategic planning strong oral communications accomplishments certified go beyond providing quality outstanding customer service customer recognition outstanding consistent customer support selected learn new computer programs train others work experience bistro chef 012014 current company name city state responsibilities include taking customer orders addressing customer inquires opening closing establishment preparing food inventory control problem solving cash register operation customer service rep 012011 012013 company name city state responded customer inquiries fast pace call center maintained records processing payments include set payment arrangements assisted customers explaining detailed billing formats troubleshooting customers equipment reported outages affected areas relaid information customers kitchen manager 012010 012011 company name city state responsible customer orders well customer inquiries opening closing establishment maintaining records placing inventory orders food handling preparation safety storage filling online fax orders processing promotional complementary orders dsp 012009 012010 company name city state responsible working mentally physically disabled people home based setting duties follows assisting individuals daily needs administering medications maintaining staff logs reports scheduling dr appointments patient care safeguarded consumers wellbeing store manager 012008 012009 company name city state daily procedures included opening closing establishment preparing reports corporate hq updated maintained file records ordered supplies handled customers phone inquiries timely manner processed loans verifying customers credit report utmost regard privacy included placing calls payroll hr departments verify employment bankruptcy reports bank account information include accountable large sums monies blank checks handled armored car pickups deposited funds bank accounts internal auditor 012004 012008 company name city state maintained updated records daily basis recalculated figures insured formulas entered correctly audited electronic activity entered prebill urt start department inputted rbms retail business management system management verification customer service representative 012000 012002 company name city state assisting customer inquiries fast pace environment maintained records entering tracing orders progress assisted customers extensive product knowledge handled shipping receiving orders conducted training newly hired employees operating register customer checkout conducted inventory control included pulling processing orders pricing items stocking store shelves specialistcustomer service representative 011997 012000 company name city state professionally assisted client inquiries fast pace call center maintained records entered traced orders progress assisted technicians t1 t3 equipment problems explained details customers existing orders conducted training newly hired personnel tracked nationwide outages relaid information clients technicians management assistant manager 011993 011996 company name city state responsible customer employee relations opening closing establishment preparing food hiring firing personnel bookkeeping accounting inventory control scheduling personnel problem solving accountability finances counter manager ulima 2 cosmetics 011992 011993 company name city state answered customer questions concerns advised clientele products extensive product knowledge solved problems maintained record customers product orders handled inventory control register operations educational background diploma cosmetology photography 1990 sz delfter str city state germany diploma biology mythology computer science 1987 sz hermannsburg city state germany high school diploma 1986 sz hermannsburg city state germany associate arts arts archeology kctcs city state united states america skills computer experience include windows nt windows 95 vista windows 7 windows 8 microsoft office microsoft word excel word perfect power point outlook 2013 android rbms as400 sms800,CHEF
membership coordinator career focus would like opportunity share work experience skill set could contribute successful daytoday running company id happy supply strong references request currently pursuit career believe skills could greatly contribute company gainful employment well structured cooperative environment skills hard work optimally utilized frankly stated looking career opposed job summary skills reliable dependable high customer service standards active listening skills flexible scheduling top sales performer superior organization skills customer service expert excellent multitasker openingclosing procedures superb sales professional sharp problem solver bar management time management ability excellent communication skills strong lead development skills goaloriented focused customer satisfaction customer service expert employee training clean professional cold calling selfmotivated professional experience 052014 current membership coordinator company name city state membership coordinators responsible selling memberships health club position requires membership coordinator generate least 60 prospects normal prospecting channels 40 may originate club advertising promotions strong working relationship club staff expected membership coordinator paperwork administrative followup personal sales along personal followup new memberships essential tasks responsibilities approximate time distribution 15 telephone solicitation prospecting follow 4 sending mailings prospects 60 touring prospective making actual sales presentations 10 followup new members sold generating referrals 3 paperwork administrative work 3 attending meetings 3 participating ongoing training programs 2 attending special events 062011 052014 customer service manager dutie mod company name city state time bladium customer service mod worked privately owned sports fitness club job facilitate excellent customer service experience proud say professional skills customer service continue grow stronger stand duties included limited customer service openingclosing proceduresmonetary responsibilities maintaining facility opening closing checklist various task outbound calls eft collections updates confirmation cancellation customer club memberships registrations entering guest waiversfiling faxing mailing invoices directly clients home business answering directing high volume phone inquires greeting checking guestsanswering guest questionscash handlingfacility safetycleanliness upkeep according company standards 092009 092014 customer service representativebar attendant company name city state time spent bladium bartender job facilitate excellent customer service experience produce salessome duties include limited salescash handlingopening closing proceduresmonetary responsibilitiesat times working fast pace environment mixing drinks preparing food keeping track ordering supplies vendors needed keeping department company standards 042006 082009 salescustomer service representative company name city state time spent party america job facilitate excellent customer service experience produce sales believe time spent party america helped truly honing excellent customer service skills duties included limited answering directing phone lines greeting assisting guests setting design merchandise location freight unloading monetary responsibilities closing procedures customer receiving ordering procedures guests arraignment balloon bouquets also kept store company brand standards 032003 042005 sales representative company name city state sales representative worked nation wide call center environment order broker secure sale medical supplies duties included limited customer service outbound call sales confirmation cancellation customer invoices filing faxing mailing invoices directly clients home business answering directing high volume phone inquires 102002 012003 merchandise customer assistant mca company name city state sales representative worked nation wide call center environment order broker secure sale medical supplies duties included limited customer service outbound call sales confirmation cancellation customer invoices filing faxing mailing invoices directly clients home business answering directing high volume phone inquires education 2005 high school diploma thornton thornton co adams skills administrative advertising call center cash handling closing clients excellent customer service excellent customer service customer service dependable directing special events fast faxing filing listening mailing meetings organization skills presentations problem solver receiving safety selling sales scheduling telephone phone training programs,FITNESS
owner summary resultsoriented individual diverse background management customer service dedicated providing excellent customer service strong work ethic professional demeanor great initiative highlights microsoft office proficiency employee training development schedule management resultsoriented dedicated team player resourceful bilingual language arts crafts aptitude meeting planning scheduling concierge duties operations management marketing sales specialist excellent interpersonal coaching skills recruiting selection techniques interviewing staff developmenttraining internet savvy able work independently member team comfortable diverse populations excellent relationship building skills excellent writing critical thinking skills interpersonal oral written communication skills clear public speaking skills strong organizational skills seasoned conflict resolution customeroriented social media marketing event planning strong planning skills supervision training client relations specialist exceptional writing skills event planning microsoft office suite dedicated team player certified early childhood education classroom management parentteacher conferences behavioralcognitive skills development teaching tutoring counseling effectively work parents motivating students interactive teachinglearning innovative lesson planning conflict resolution techniques calm patient curriculum development excellent classroom management excellent reading comprehension accomplishments customer service handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency administration performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents interdepartmental use sales promotion planned executed promotional events market services successfully planned executed corporate meetings lunches special events medical students residents faculty program management initiated managed student technology leadership program stlp customer service handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency experience owner 042014 current company name city state nonmedical senior care event party planning shopping occasions wedding showers groceries etc pethouse sitting administrative assistantclerk intermediate healthcare 102010 052014 company name city state planning many aspects graduation recruitment orientation various projects throughout year responsible tracking resident evaluations compiling results monthly evaluation committee meeting ensuring residents completed required components throughout four year residency supervising various resident events registering residents required courses workshops throughout four year residency working faculty staff market promote residency program beauty consultant 042003 052013 company name city state managed customer accounts coordinated sales promotional events tracking product inventory account management administrative assistant 112008 102010 company name city state assist principal investigators lab personnel animal protocol information requests compile distribute track annual reviews animal labs campus participated planning orientation new committee members assisting updates approved animal protocols modifications ensure accuracy creating updating office standard operating procedures administrative specialist associateprogram manager 042007 052008 company name city state laid due lack funding position administrative manager coordinator k12 grant funded clinical scholars training programpostdoctoral managed application process including advertising interviews arranging materials planned implemented aspects graduation clinical scholars coordinated meetings scheduling program events led planning twoday annual symposiumincluding marketing poster session trainees travel arrangements invitation mailing speaker arrangements administrative assistant 012003 042007 company name city state provided administrative support family medicine clerkship working third fourthyear medical students well support faculty development institute communicated students faculty physicians coordinate student assignments coordinated student manual preceptor manual updates assembly distribution semiannual basis responsible proctoring national board exam every four weeks initiated developed procedures manual clerkship academic secretary iii 012000 012003 company name city state administrative support first fourth year medical student components main student contact participated planning organization weeklong comprehensive clinical assessment exam thirdyear students assisted planning orientation thirdyear medical students coordinated planned ongoing faculty student meetings worked closely variety departments faculty programs within medical school external sources organized prepared student syllabi schedules assignments first second year students throughout year initiated developed procedures manual job position daily office procedures education bachelor science language literature communication theater arts social science eastern michigan university city state curriculum early childhood educationelementary education language literature communication theater arts social science interests planning marketing fundraising community events contributing time church community activities working elderly skills account management administrative support program management advertising marketing materials meeting planning microsoft office personnel program planning recruitment research sales supervising training symposium planning travel arrangements planning workshops,HEALTHCARE
management consultant skills microsoft office suite factset ipreo experience 072013 122014 management consultant company name city state utilized management abilities knowledge coding oversee team 10 software engineers tasked designing back office database multibillion dollar client managed crossfunctional teams high demand environment complete global strategy project strenuous deadlines drafted proposals client engagements highlighting expectations service engagement pricing associated costs evaluated ccar vendor models developed proprietary probability default models multibillion dollar mortgage portfolio created valuation models designed value public private equity tax reporting purposes 112010 022011 investment banking analyst company name city state assisted lead associate vice president facilitating merger acquisition transactions life science industry reviewing analyzing pro forma financial statements updating models accordingly created processes around sales cycle monitor improve sales performance keeping precise account prior prospecting efforts maintained crm system streamlined use extensive voluntary training making team efficient impactful 112008 112010 financial advisor company name city state evaluated financial plans current prospective clients provided recommendations would reasonably ensure meet future financial goals assembled team estate planners investment specialists cpas providing comprehensive planning board clientele company name city state institutional equity sales dec 2014 present utilized strong written verbal communication skills distill complex financial topics salient points clientele evaluated research reports valuation models gain holistic understanding research product developed interactive online database r programming hold 13f trade data eliminated redundancies desks daily processes collaborated across multiple segments firm including research syndicate corporate access derivatives personnel managed multiple client requests fast pace environment staying organized keeping detailed accounts tasks education training may 2013 mba carnegie mellon university tepper school business city state investment strategy dec 2009 bs finance finance bright futures scholar national honor society interests graduate finance association alpha club soccer club university south florida tampa fl skills crm clientele client clients database dec derivatives designing equity fast financial financial statements functional investment strategy access microsoft office suite office personnel pricing processes research product coding programming proposals reporting research research reports sales strategy tax valuation verbal communication skills written additional information clubs graduate finance association alpha club soccer club university south florida tampa fl credentials licenses chartered financial analyst series 7 series 63 interests languages history futbol markets golf,BANKING
store manager career overview highly enthusiastic customer service professional 19 years client interface experience worked customer service long time face face meetings well phone core strengths job objective work customer service industry bring 14 years experience knowledge help improve skills well one best customer service order seek advancement summary qualifications serve liaison customer meeting questions concerns excellent problem solving skills excellent typing skills excellent written oral communication skills ms word microsoft excel real estate license bilingual korean english strong organizational skills active listening skills seasoned conflict resolution sharp problem solver courteous demeanor accomplishments customer service researched calmed rapidly resolved client conflicts prevent loss key accounts sales consistently generated additional revenue skilled sales techniques customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders work experience store manager july 2006 september 2013 company name city state ran day day operations ordering merchandise books accessories speaking different dealers store manager daily duties working customers answering questions may products instruments accessories carry well helping people rentals customer service agent may 2009 april 2013 company name city state worked customer service agent making announcement claims area korean english hartsfield jackson international airport helped people trouble shoot problems baggage issues well charge monthly reporting passenger counts atlanta international airport also worked closely customs border protection also worked ramp well korean airlines needed real estate agent january 2006 september 2008 company name city state helped people find dream homes well negotiate contracts buyers sellers side also great knowledge multiple listing system well answered phones made 100200 cold calls day looking new prospects assistant manager december 2005 july 2006 company name city state sold personal training memberships helping clients achieve weight goals gave new clients introductory workout session assess strengths weaknesses well deal customer service issues set new appointments new sales well worked personal trainer personal trainerassistant fitness director july 2000 november 2005 company name city state sold personal training memberships charge hiring interviewing personal trainers assistant fitness director helped hr pay roll front desk duties dealing customer service issues helped parttime bilingual sales korean speaking clients well train teach use machines create fitness program cater goals also sold merchandise sports drinks inventory manager drinks coming gym organized juiced room 3xs week first employee receive raise 8 years focused mostly rehabilitation training clients injuries shoulder knee sports injuries helped people lose weight attain fitness goals hit 5000 revenue goal 6 months row worked general manager bell plaza sports club one week running day day operations 24 hr gym dealt customer service issues complaints billing membership problems trouble shooting come solutions order make customers happy team leader always willing listen new suggestions improve sales strong people skills working people different ethnicities educational background ba sociology 2000 binghamton university city state sociology high school diploma miscellaneous 1995 flushing high school city state miscellaneous skills billing oral communication negotiate contracts clients customer service english general manager hiring hr inventory korean team leader director microsoft excel ms word people skills problem solving skills speaking real estate rehabilitation reporting sales store manager phones trainer trouble shooting typing skills excellent written,FITNESS
director marketing executive profile catalyst transforming organizations vision reality creative high energy professional 15 years diverse industry experience spans realm marketing sales communications internal external use driving bottom line sales known increasing sales building strategic relationships exceptional communication verbally written account planning management flawless event tradeshow execution collaboration negotiation skills supported equally strong ability team player win trust confidence internal external customers public relations brand building product management event coordinationmanagementpromotion strategic planningforecastingbudgeting social media strategy implementation roimarket effectiveness analysis materials generation internal external use account management growth advertisingcreative generation web 20interactive media website content creationnavmgmt distributor relationship building share voice strengthening crisis management channel management sales generation skill highlights additional qualifications expertise coeditor diesel army magazine published author photographer 100 magazines online publications variety topics chosen whos outstanding professionals 2004 2005 2006 2008 2009 2010 2011 2012 20132014 chosen one top 35 35 sema magazine speakerlecturer exhibitor show 2004 2005 focus brand building pr basics marketing basics marketingbranding webinar presenter sema specialty equipment market association 2005 2006 2007 radio djmorning show host kckrfm proficient word excel powerpoint prezi lotus notes oracle hyperion ftg camtasia photoshop adobe illustrator adobe indesign video editing software audio editing software speednik crm core accomplishments chosen whos outstanding professionals 2004 2005 2006 2008 2009 2010 2011 2012 20132014 chosen one top 35 35 sema magazine professional experience director marketing 012014 current company name city state serve head marketing department providing strategy leadership brand preservation growth manage public relations advertising media buying collateral materials write create collateral materials marketing sales use write articles technical pieces media placement publication manage tradeshows events distributor sales conferences professional trade meetings create manage apparel merchandise giveaways sold daily basis collaborate sales ensure marketing efforts helping yield maximum roi manage aspects website including redesign text layout etc manage day day marketing activities manage outside agencies vendors marketing activities oversee marketing budget costs presenting board directors regularly strategic initiatives specialist 012013 012014 company name city state serve primary contact distributors corporate accounts key large customers providing expertise recommendations development increasing sales revenue primary responsibility managementgrowth 120 million key account sales secondarily responsible management 20 million key account sales manage plan execute distributor national sales mtgs regional sales mtgs corporate sales mtgs reward trips etc manage rewards programs distribution including isr osr rsm incentives day day management training field key account managers manage key accounts budgets growth incentive plans rebate programs collaborate frequently marketing sales successfully implement programs strategies prepare present monthly sales forecast reports competitive data handle distributor media placements create marketing plan execute action items create variety collateral materials use key accounts internal sales force sales contract pricing negotiationincluding margin changes buying incentives work french headquarters bring new products market joint salesmarketing ventures manage distributor communication product line segments marketing managers manage coordinate media buying product lines brands us markets coordinate public relations activities advertorials content generationnewsletters websites press releases sales materials generate social media strategy content social media sites liaison sales marketing communications departments facilitation variety collaborative projects create manage media relationships facilitating stories increasing coverage coordinate help manage virbacs presence national international tradeshows manage facilitate multiple events increase branding develop key relationships internationally nationally aspects help manage pre post show communications appropriate personnel clinics maximize track sales efforts ensure roi related tradeshow events handle communication stakeholders help foster cross collaboration departments french headquarters increase awareness virbac initiatives manage outside advertising marketing agencies ceo 012003 012014 company name city state manage communication outreach nationalinternational programs multiple accounts public relations brand building event managementcoordinationpromotion social media strategy implementation strategic planning forecasting campaign market effectiveness analysis manage staff media outreach web 20 website content creationsite layoutnavigation create written materials internal external distribution tripled client base revenue one year sustained growth various successful media eventscampaigns longterm client retention creating implementing roi driven prmedia outreach plans advertising placement creative generation materials generation served primary client contact direct media outreach materials generation budgeting manage direct creative advertisingpr managing staff implementation media strategy including social media goal setting analysis effectivenessefficiency website creationcontent generationnavigation web 20 marketing leading team repeated clientagency victories event management promotion teachingspeaking manage sponsorship requests senior account executive 012001 012003 company name city state managed brandingmarketing media efforts 6 clients proving roi generated media results developed created implemented strategic media plans managed staff conducted client media training developing timelines product marketing strategy cost forecasts material generation managing expectations clients senior level internal management supervised developed account teams responsible 90 client retention rate new business sales presentations employee team goal setting conducted staff performance evaluations managed vendor work outside agency partners crisis account executive 012000 012001 company name city state responsible account management marketing tasks bankruptcy department including press release creation distribution client research media list generation media outreach daily media clip monitoring article generation campaign lifecycle management kept 8 different accounts running smoothly created edited various proposals related documents marketing reference guides newsletters critical communication documents press releases weekly employee letters clientele trained executives crisis procedures developed site plans dealing crisis variety situations specializing spinning outcome favorably junior associate 011998 012000 company name city state developed wrote edited communication marketing materials media event coordination celebrity interviews taped editing release press team coordination supervised assistants vendors oversight account client budgeting media list generation media buying placement advertising creative development public relations media outreach planning managing corporate media events freelance booker 011998 011999 company name city state directed guest management relations including obtaining selling guests show story coordinating aspects booking travel hair makeup entertainment conducted preinterviews producers obtained secured backup guests phone work managed guests upon arrival visit studios updated database information contacts celebrities reporter associate producer editor 011996 011998 company name city state reported weekend news helped produce weekend newscasts went stories interviewed subjects created news content stories newscasts edited video tape ran chyron machine newscasts studio camera operator morning show education mba international business management 2012 university texas city state us mbainternational business management university texas arlington tx 2012 graduate certificate asian business studies 2012 tongji university city cn graduate certificateasian business studies tongji university shanghai china 2012 bachelor ferrari north america 1998 baylor university city state us bachelor communications baylor university waco tx 1998 nicole westfall sampling clients served years financial john hancock kellogg andelson pharmaceuticalmedicalspa merckmedco st judes childrens hospital virbac animal health healthmagic migraine miracle launch pampered perch launch wax poetic carlas concoctions utilities touchstone energy big dig boston tunnel project lppc large public power council lcra energy consortium nreca national rural electric cooperative association qwest communications lifestylephilanthropy boyd gaming corporation sams town hotel casino stardust hotel casino sams town tunica bang olufsen nakamichi america house champions covenant house california dr judy marshall automotive bentley motors vespa automobili lamborghini spa ferrari north america indian motorcycle shelby automobiles carroll shelby borgwarner turbo systems launch petersen aviation gooding company launch haggerty collector network meguiars inc sema specialty equipment market association royal purple inc relaunch american collectors insurance baer inc hks usa shelby licensing petersen automotive museum kruse international classic restoration enterprises smeding performance street concepts trailgate transfer flow racing merchandise mr gasket motive club meacham design performance innovative turbo systems bse bill smulo engineering bse bill smulo engineering b racing performance autotecnica american collectors insurance allview mirror corporation mediainternet abc television ebay motors launch vanguarde media launch qwest communications crisis communications company experience barneys new york exxon inc pge corp federal mogul corporation metabolife regal cinemas edwards theatres grove worldwide furrsbishops einsteinnoah bagels global crossing food lion southwest gas corporation ej meyer corporation lizzy grubman king productions oscar de la hoya tri valley growers halle berry bwise napster steel horse automotive political communicationsstrategy experience presidential election venezuela 1999 military experience 012004 012005 company name coeditor diesel army magazine published author photographer 100 magazines online publications variety topics chosen whos outstanding professionals 2004 2005 2006 2008 2009 2010 2011 2012 20132014 chosen one top 35 35 sema magazine speakerlecturer exhibitor show 2004 2005 focus brand building pr basics marketing basics marketingbranding webinar presenter sema specialty equipment market association 2005 2006 2007 radio djmorning show host kckrfm proficient word excel powerpoint prezi lotus notes oracle hyperion ftg camtasia photoshop adobe illustrator adobe indesign video editing software audio editing software speednik crm certifications graduate certificateasian business studies tongji university shanghai china professional affiliations marketingbranding webinar presenter sema specialty equipment market association 2007 presentations manage tradeshows events distributor sales conferences professional trade meetings supervised developed account teams responsible 90 client retention rate new business sales presentations employee team goal setting conducted staff performance evaluations managed vendor work outside agency partners skills marketing advertising public relations roi budgeting media strategy social media strategy content creation forecasting pr site layout strategic planning teaching buying buyingprocurement sales media buying associate training marketing branding account executive sales sales tradeshows clients agency partners business sales forecasts marketing strategy product marketing sales presentations basis budget distributor sales marketing department sales account sales accounts accounts manager budgets corporate accounts corporate sales increasing sales isr key account key accounts marketing plan million monthly sales national sales new products pricing regional sales sales contract sales force sales forecast sales revenue salesmarketing increase liaison tradeshow account management bankruptcy different accounts proposals database account planning adobe indesign ambitious catalyst channel management crisis management crm customer relationship management diesel excel hyperion illustration illustrator indesign interactive media lotus notes marketingadvertising masters business administration national accounts natural oracle photoshop powerpoint product management relationship building rest sales sales campaign sales generation share voice steering suspension team player voice word automotive business management mba aviation rural electric sampling,PUBLIC-RELATIONS
community outreach specialist professional profile dynamic professional driven fostering love learning ensuring leadership skills within people may reach full potential qualifications experienced student databases microsoft office suite excel training public speaking teaching new skills passionate educator high professionalism integrity creative problem solver excellent student transcripts graduating 39 gpa qualified designing grading assessments strong management skills small large groups well relating diverse populations quick learner thirst knowledge relevant experience assessment teaching high level teaching skills raised percentage high achieving students 90 students testing top 10 grade level allowing enter honors designed developed district assessments spanish department community outreach public speaking implemented outreach marketing strategies including presentations resulted 80 growth community partners within higher education leadership development creating rigorous relevant interview internship program raised level leadership opportunities college interns ​​ experience 072014 current community outreach specialist company name city state liaison junior board entails board management providing direction leadership young board members wanting serve community responsible providing relevant interesting content social media newsletter website addition created organization brochures secured largerscale marketing partnerships responsible volunteer mentor recruitment securing 90 mentors youth 75 new volunteers increased mentor retention 50 9 months developing executing strategic volunteer engagement plan including activities planned events strategic appreciation intentional support throughout mentoring commitment improved organizations relationships higher education groups community outreach relationship building work closely program manager regard programming best practices discover future program mentor training collaborate executive director board executives strategic plan vision organization direct work office interns serving project manager professional development develop strong leaders providing new opportunities serve committees oneonone training manage aspects potential intern mentor interviews promoting opportunity asking scenariobased questions retain highly qualified mentors interns plan execute events volunteer recognition events fundraising campaigns largescale sports camps develop post job descriptions internships program leaders well foster leadership creating new roles empower emerging leaders collaborate higher education groups develop leadership opportunities create multiple brochures marketing signs promote volunteerism 092013 022014 exceed program manager company name city state planned aspects exceed 4 day intensive retreat payson mentors mentees facilitated aspects program individual relationships adult mentor juniorsenior high school student mentee developed maintained strong partnerships high school administrators counselors mentors student mentees promote grow shared vision exceed mentoring program trained directed work staff volunteers effectively meet goals outcomes exceed program implemented strategic program plan recruiting new mentees onboarding new mentors also directing workload program assistant served mentor coach working improve mentormentee bond resolving issues planned curriculum logistics monthly mentormentee workshops including training scheduling room space agenda meals materials conducted individual group academic advising college planning mentees worked closely director programs determine program effectiveness reports evaluation collaboration multiple programs actively seek solutions maintained daily records member database creating reports 072008 062013 spanish teacherlanguage arts teacher 78 grades company name city state developed innovative relevant course plans using core curriculum standards increase student engagement increase outcomes pertaining academic intellectual socioemotional needs diverse students middle grades taught learnercentered lessons always keeping student needs individual outcomes mind coordination planning academic department teams well gradelevel teams served district curriculum planning committee spanish department representative working world language departments well district coordinators managed department budget school well ordering materials responsible administrative duties filing grade entry data analysis student evaluation implemented behavior grade management plans monitoring parent involvement ieps behavior management plans developed implemented healthy school days coordinating zumba exercise days pe department 072003 052008 spanish teacherreading teacher grades 68 company name city state rigorous relevant teaching methods within one year 90 students tested top 10 district 8th grade spanish high school placement test girl power club leader focusing improving leadership skills preteen girls book 7 habits highly effective teens sean covey volunteered mini town counselor adviser camps improve student outlook inclusion diversity 091995 082003 assistant managerlocal store marketing company name city state responsible store hiring including interviewing paperwork scheduling training including new managerial staff well associates executed many successful store nonprofit fundraising events implemented grassroots community outreach efforts schools local businesses organizations scheduled staffed trained employees branding fundraising awareness community events 5k runs events tempe town lake executed daily front back house managerial duties including directing work 60 plus staff high volume shifts managed guest relations complaints guest satisfaction responsible budget management food materials ordering ensured employees followed osha food handling standards highest degree education bachelor arts elementary education arizona state university city state gpa summa cum laude graduated summa cum laude elementary education certificate secondary spanish education certificate structured english immersion certificate middle school language arts certificate affiliations member young nonprofit professionals network 2014 present member phoenix chamber commerce 2014 2015 volunteer lincoln family ymca licensed zumba instructor kids 2013 present student arizona nonprofit association 2015 present ​ ​ languages native spanish speaker conversational italian skills academic administrative branding budget management coaching communication skills customer service skills data analysis database fundraising hiring instructor team building leadership skills logistics directing marketing management mentoring microsoft office suite newsletter programming recruitment relationship building scheduling spanish strategic planning teaching training vision planning website additional information extensive knowledge network community social support systems community colleges agencies corporations dps fingerprint clearance current status licensed zumba zumba kids instructor,ARTS
finance manager summary preparing annual budgets monitoring key accounts credit control ability handle complex assignments effectively possessing confidence work part team independently abdul majeed presently looking suitable opportunity position forward thinking company excel deliver achieve potential mba finance 20 years experience field accounts finance expertise spearheading corporate financial planning initiatives commercial operation accounts finance auditing taxation mis exports management export document negotiation expertise designing implementing systems achieve financial discipline improve overall efficiency organization strong analytical skills good relationship management negotiation skills liaising banks financial institutions various regulatory authorities well versed sap oracle business suite 11i tally experience finance manager february 2001 september 2014 determining financial objectives designing implementing systems policies procedures facilitate internal financial control preparing annual budget forecasting trends developing reports top management summarizing business financial position areas income expenses capital usage cash flows coordinate preparation strategic plans budgets financial forecast developing updating accounting finance management policies procedures effective cash flow management monitoring budgets comparing actual cost revenues related production marketing capital coordinating preparation maintenance filing projected pl account bills discounting balance sheet required bank authorities financial institutions coordinate preparation financial statements financial reports internal usage getting control accounts reconciled sorting discrepancies liaison business related organizations banks preparing budget cum systemizing departmental work handling local bank queries exportimport matters carrying correspondence bank remitting foreign currency import advance expenses like traveling consultancy advertising project export negotiating banks export documentation requirement opening lc inland foreign party bank guarantee import processing purchase bills raw material asset passing bills expenses various departments implementing training courses new recruits fama trading company riyadh ksa prepare submit groups monthly financial results budget quarterly rolling forecasts complete reporting requirements parent company perform detailed account analysis corporate monthend processing reporting maintain general ledger ensuring compliance saudi arabian standards review monthly business activity statements review monthly balance sheet reconciliations monitor stock levels perform inventory reconciliations supervise annual audits internal external review make decisions credit limits new existing customers review authorize weekly accounts payable run improve existing processes streamline workflows managed corporate finance tasks including financial management statutory accounting reporting prepared interpreted actual monthly financial statements forecasts budgets 5year plans reviewed balance sheet reconciliations managed intercompany processes monitored kpis prepared documentation assist preparing legislative statutory returns including zakat prepared statutory reporting liaised auditors yearend audit supervised back office operations including management staff managed reviewed evaluated selected implemented group consolidation group olap applications maintained administered corporate financial accounting system oracle financials prepared maintained developed corporate section group policies procedures prepared monthly payroll related employees prepared reports summarizing forecast company business activity financial position determined depreciation rates apply capital assets supervised employees finance administration department responsible overall direction coordination evaluation unit coordinated preparation yearend statutory accounts tax return established maintained relations banks financial institutions prepared reports required regulatory agencies arranged audits company accounts chief accountant january 1997 january 1999 global suhaimi company dammam saudi arabia responsible overall financial accounting function company including annual budgets cash flow designed implemented internal control financial policies preparation office procedures including assigning duties responsibilities staff accounts department responsibilities supervised day day activities finance department company prepared monthly provisions closing accounts also prepare mis reports prepared reviewing financial statements budget forecast monthly business performance revenue collections bank reconciliation sales analysis etc processed payrolls time transfer reconcile payments payroll ledgers maintained fixed assets register preparation fixed assets schedule depreciation schedule monthly controlled supervise activities accounts department prepared various daily mis report management decision making payroll daily preparation bank reconciliation daily reconciliation credit card collection direct dealings bank dealings credit card dispute problems aging customer account follow timely payment prepared cash flow payment schedules salary preparation processing bank handling daily operations maintenance accounts customers payable account reconciliation maintain accounts finalization accounts dealings external auditors weekly reports follow receivables clients necessary arrangements collect payments time preparing payments suppliers time etc supervised accountants daily financial transactions ensuring general ledger accounts payable receivables accruals prepayments current assets accrued income correctly booked co policies procedures operating effectively supervisemanage accounting staff generating preparing financial statement prepared budget posting directing accounts transactions prepared annual zakat declaration advanced financial reports finalized company medical insurance policies contract prepared financial polices internal control verification accounting entries prepared balance sheet prepared trial balance follow lc define cost items financial sales report supervised inventory control dealing banks accountant may 1992 september 1996 company name city maintained basic accounts book keeping reconciliation bank statements ledger entries journal entries customer relations invoice entries cross checking prepared analyzed financial statements making cheques parties maintained ledger sales purchase making vouchers entries computer cash handling preparation day book education masters degree mba finance brooklyn park university finance location pennsylvania united states america certifications urdu level expert hindi level expert arabic level intermediate english level expert personal information birth date 22 april 1970 age 44 gender male nationality india residence country riyadh saudi arabia visa status residency visa transferable marital status married number dependents 3 driving license issued saudi arabia skills account reconciliation accounting accounts payable accruals streamline advertising arabic balance sheet trial balance bank reconciliation basic book keeping book budgets budget c cash flow cash handling closing corporate finance credit clients customer relations decision making designing directing direction documentation english filing finance financial financial accounting financial accounting financial statements fixed assets forecasting general ledger hindi insurance inventory inventory control ledger marketing office mis negotiating olap oracle financials payroll policies processes reporting requirement sales sales analysis statutory accounts strategic plans tax urdu yearend additional information personal information birth date 22 april 1970 age 44 gender male nationality india residence country riyadh saudi arabia visa status residency visa transferable marital status married number dependents 3 driving license issued saudi arabia professional affiliations arab accreditation council membershiprole bpu 20131136453 member since november 2013,FINANCE
sales associate summary sales business development business development professional 14 years successful acquiring expanding managing key health care accounts hvac construction industry well versed building strategic partnerships persuasion negotiation personal presence demonstrated passion building relationships cultivating partnerships growing business highlights excellent sales techniques excellent communicator new program promotion implementation consultative sales techniques cold calling adept multitasker crm system experience contract review strong proposal writer legal implications knowledge accomplishments 2005 georgia society health care engineers vendor year 2007 georgia society hospital engineers service excellence award 2008 georgia society hospital engineers pj wise award recipientvendor year 2009 georgia society health care engineers presidents award outstanding service dedication 2010 georgia society hospital engineers certificate appreciation devotion commitment 2014 georgia society hospital engineers 50th year board member recognition experience sales associate aug 2012 nov 2015 company name city state health care mechanical contracting firm specializing hvac consultation design installation process heating cooling piping contacted new existing customers discuss specific products services could meet needs answered customer questions regarding products prices availability concentrated retrofit jobs sold directly owner generated new accounts implementing effective networking content marketing strategies identified coordinated participated client relationshipbuilding activities meetings developed new customer base consisting four accounts cultivated relationships key players health care industry create ongoing mutually beneficial referral systems senior sales executive jun 2011 jul 2012 company name city state building technologies division siemens industry inc solutions division new construction health care quoting building automation systems mechanical contractors took plans specifications new construction health care market tracked rfps bids quote new business opportunities collaborated account executives penetrate new accounts identify potential customers coordinate product demonstrations marketed developed key accounts favorably representing company membership community functions managed budget forecasting goal setting performance reporting accounts crm delivered performance updates quarterly business reviews planning meetings account executive jun 2009 jun 2011 company name city state building automation systems contracting services factory owned branch operations division carrier united technologies company health care vertical market responsibility developed growth plans identifying key clients key targets priority service lines performed needs assessments estimates presentations collaborated account executives penetrate new accounts identify potential customers coordinate product demonstrations generated new sales opportunities direct telephone selling emails marketed sold enterprisewide controls solution optimized current revenue streams networking additional business prospects established clients generated new accounts implementing effective networking content marketing strategies targeted new longterm business partner prospects closed two deals hospital industry health care facility specialist jan 2001 may 2009 company name city state devised technique introducing sales concept carrier product line customers serving product specialist educator developed complete marketing program health care none previously existed analyzed fore casted assigned budgets conditions health care market comanaged entire sales cycle health care projects start finish delivering customized new solution selling hospital job managed current list health care facilities owners administrators directors existing equipment design engineer record developed nurtured relationships maintained competitors products services region promoted market infiltration parts equipment customer service communication abilities allowed better interaction design engineers getting carrier specified achieved 100 growth health care vertical market responsibility creative sales strategy interpersonal skills resulted half million dollar sale within first year company increased centrifugal chiller sales 100 implementing strategies develop expand applied chiller market education master science counseling psychology georgia school professional psychology city state counseling psychology intern sisters house atlanta union mission volunteer atlanta regional psychiatric hospital bachelor science psychology radford university city state usa psychiatric intern volunteer st albans psychiatric hospital coursework marketing skills leed green associate account management business development computer proficient pc mac crm systems customer satisfaction marketing territory sales experience,SALES
corporate accountant summary highly motivated hardworking college graduate hands experiences daily accounting practices looking obtain position company utilize analytical abilities professional skills acquired academic preparation work experience accounting professional recognized selfstarting abilities skilled regulatory reportingaccounting operations tax accounting matriculate resultsoriented solutionfocused individual great motivational leadership qualities work extremely well pressure team setting well areas personal strengths include limited highlights organizational skills communication skills time mgmt skills great motivator analytical abilities reliable delegation duties multitasking abilities work ethics problem solver prioritizing ability self starter punctual sap microsoft great plains quickbooks microsoft outlook familiarity microsoft access knowledge analytical reasoning financial statement analysis strength regulatory reporting compliance testing knowledge understands foreign tax reporting budget forecasting expertise account reconciliation expert complex problem solving strong organizational skills sec call reporting proficiency general ledger accounting superior research skills flexible team player advanced computer proficiency depth familiarity microsoft excel microsoft word proficiency microsoft power point microsoft publisher knowledge experience company name city state corporate accountant 042013 prepare accurate timely financial statements supporting financial information prepare daily journal entries general ledger account reconciliations prepare analyze monthlyquarterlyannual financial statements management reports accurately timely manner record maintain fixed asset purchases applicable depreciation amortization schedules prepare variance analysis budget forecast support compilation annual periodic budget information prepare maintain good standings according gaap standards various marketing schedules various currencies review code process employee expense report multiple countries currencies assist meeting tax compliance including annual corporate tax filings regulatory local international certifications prepare reconcile monthly goods services entries reconcile corporate banking transactions complete monthly cash flow analysis perform daily routines month end procedures respond various queries requests externalinternal auditors ensure gaap applied appropriately prepare timely accurate net assets values yields distributions fund accounting outputs subsequent review prepare intercompany netting offset warrants affiliate companies record accurately accordance department policies procedures accounting records securities positions corporate actions related journal entries reconcile various accounts review reconciliations prepared others promptly researching correct variances identify exceptions problems affecting accounting records prices efficiently communicating management actively assisting proper resolutions assist assigned preparing audit schedules compliance reports nsars tax returns financial statements reports write detailed reports periodically management company activities related issues research assigned certain assets fund portfolios purpose ensuring proper accounting treatment nature distributions original issue discounts international valuations compliance sec tax prospectus restrictions limitations institutional accountings processes also include preparing reconciling distributing entity reports tofrom marketing separate custodians investment management company name city state accountant 052011 responsible preparation financial statements owners review company partners investors well outside auditors perform monthly analysis general ledger account activityrecord journal entries accruals calculate variances forecast future trends market perform reconciliation various accounts fixed asset administration depreciation expense allocation record various employee benefit accounting supervision accounts payable process accounts receivable billing process payroll input reviews outside payroll vendor provide tax compliance support needed various government state reporting agencies cat sales use tax maintenance various spreadsheets support financial transactions analysis verification various business related expenses bank credit cards reconciliations various treasury functions including bank liaison cash flow management various bank accounts employee reimbursements allocations assist preparation audit papers year end audits outside auditors participate annual budget preparation company interim forecasting respond internal employee external customer requests appropriate assist executing company policies compliance procedures accounting duties supervision duties assigned company name city state senior accountant 072012 042013 record daily field reports timesheets data compare job cost budget actuals prepare quotes proposals estimates comparisons cost due material differences prepare monthly billings based percentage completed invoice preparation post payments prepare submit time material invoices make billing collection calls manage accounts receivable aging track billings report projected weekly cash receipts report status overdue accounts track replenish inventory obtain management signatures progress lien wavers submit customers resolve account discrepancies prepare bank deposits manage retention billing followup process invoices payment match invoices pos packing slips research reconcile information resolve variances enter approved payables prepare run match checks sort file paid invoices reconcile purchase card transactions reimbursements expense reports manage reimbursements pay accordance companys policies prepare manual checks needed monitor reconcile monthly statements maintain vendor records prepare process tax payments make 401k insurance various employee benefit deposits online weekly basis process weekly payroll office field employees including payroll data gathering verification input based time sheets daily field reports gps trackers payroll deduction authorizations field travel authorizations related records manage garnishment deductions payments ensure payment prevailing wage rates maintain records debit pay miscellaneous payments expenses review computed wages make corrections ensure accuracy payroll prepare issue checks make direct deposits upload safepay files bank report payroll contractors required per individual contracts record changes affecting net wages like exemptions insurance coverage 401k loan payments individual employees update master records make miscellaneous accounting software entries input adjusting journal entries prepare monthly sales tax deposit reports record track reconcile material inventories prepare month end assist year end closing process needed assist special projects analyze accounts receivable needed provide support ongoing operations requested company name city state accounts payable controller 082010 072012 responsible overseeing accounts payable department ultimately responsible efficiency accuracy payment companies invoices timely fashion according company policies main duties limited ensuring smooth running accounts payable department obtainment approvals transaction coding recording accounting system various payments processing checks efts andor wires various accounts reconciliations monitoring monthly basis ensure accounts payable team members replying queries timely manner queries resolved correctly efficiently weekly performance detailed analysis accounts vendors entities types payment performance month end closing process reconciliation ledgers course daily operations maintenance excellent working relationship external suppliers contractors store managers regional managers board directors provide day day support various departments general ledger taxation compliance legal regulatory department prepare yearly reports senior managements review motivate lead team innovate develop processes efficiencies education newer team members well guidance longer term team members performance management staff monthly yearly appraisals education mba masters business administration ashworth college city state us summa cum laude bachelor science business management penn foster college city state us summa cum laude listed deans list top 20 highest scored students times associate science accounting penn foster college city state us accomplishments accounting skills operated computers programmed accounting software record store analyze information formally recognized excellence achieved financial analysis budgeting forecasting general ledger skills maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions accounting reviews conducted detailed technical analytical review federalstate corporate partnership corporation tax returns fas 109 provisions quarterly estimates prepared associates skills account management account reconciliations account analysis accruals audit billing budgeting budget preparation cash flows monthly closings invoice coding contract execution corporate tax processing cost reporting daily accounting expense report review coding financial statements preparation fixed asset forecasting fund accounting gaap intimate familiarity general ledger accounting income tax preparation inventory invoicing cost reporting journal entries liaise departments monthly sales analysis payables recognition payments processing payroll processing allocation performance management point sale analysis post payments process invoices revenue recognition recording sales recognition recording sales tax calculation filing tax compliance tax returns variance analysis,ACCOUNTANT
service advocate iv clinical support summary 10 years insurance industry experience strong analytical documentation research skills highlights extensive insurance industry regulatory compliance knowledge quality assurance conducting audits experience analyze issues tack trending implement process improvement ideas research develop editing publish procedures department strong interpersonal communication skills report writing experience managing complex time sensitive projects provide important communications regard updates procedures claims file management processes medical terminology specialist database management lines claims adjuster licensed 620 state florida experience company name city state service advocate iv clinical support 012015 current • assist providers entry update requests medical clearances • research coordinate resolve inquiries claims exceptions • coordinate provider service areas identify formal education opportunities • identify document monitor process improvements •maintain records reports files • moderate heavy keying required • 9 years experience health insurance providers office handling medical coding filing insurance claims referrals managed healthcare telephone service center • experience working healthcare products including researching resolving provider inquiries working provider contracts networks • experience working medical terminology cpt4 coding icd9 coding claims adjudication inquiry resolution processes procedures • experience working bcbsf healthcare products review contract benefits approve services claims payment examine claim forms records determine insurance coverage verify investigative information maintain insurance records company name city state service advocate v sales support agent service 082013 012015 knowledge lines business include 65 mippa medicare advantage 65 health care reform plans bluecare hmo blue options ppo blue select ppo underwritten plans ancillary products dental life small large group claims processing systems experience detailed knowledge enrollment processes work flow assist agents day day inquiries train educate agents products procedures applicable rules regulations research resolve system issues agent may research resolve inquiries salesrelated service related lines business health ancillary products research information implement solutions sales partners whose needs demand agility persistence collaboration relationship building external partners sales agents brokers consultants key accounts providers vendors experience working sales sales operational areas demonstrated experience managing multiple priorities demands company name city state service advocate iv enrollment maintenance billing 032007 082013 knowledge lines 65 mippa medadvantage 65 healthcare reform plans include bluecare hmo blue options ppo blue select ppo underwritten plans ancillary products dental life document monitor track call performance compliance create track implement identified process improvement items create reports upper management identify delays estimated completion dates actual implementations monitor inventory timeliness research outliers prepare sqm research collecting summarizing data identifying trends root cause analysis serve sme internal external customers resolve consumer market enrollment maintenance membership billing issues leader senior market continuous improvement team supports continuous improvement efforts early identification investigation resolution problems communicating coordinating appropriate contacts completion serving process improvement work group project management implementation process improvement items monitor supervisor callbacks multiple locations timeliness completion within metrics handle escalated issues etc invoices reconciles premium income maintain knowledge government regulatory laws changes education lines claims adjuster 2014 florida state college jacksonville city state 620 lines claims adjuster bachelor arts psychology 2004 university north florida city state psychology social welfare minor strong analytical organization research communication documentation skills bachelor science nursing 2001 jacksonville university city state usa nursing submit claims items document progress patient throughout care create plan care document progress discharge associate arts psychology 2000 st johns river community college city state strong writing skills actively wrote college newspaper skills healthcare claims authorization computerized paper claims submission people skills advanced problemsolving great organizational skills,ADVOCATE
engineering planning manager experience engineering planning manager may 2015 august 2017 company name city state company manufactures ankle monitoring systems maintain inventory maintain manufacturing orders issues receipts senior manufacturing project engineer may 1996 march 2015 company name city state company oem cms manufactures pcbs dh tools electronics box builds etc supervise planning departments involved reviewing orders monitoring shortages reviewing work order reports discrepancies resulted reducing delivery times customer coordinate purchasing proper scheduling component parts drawings bills material results faster turnaround times customer resolve customer issues involving deliveries plant customers location results improved customer relations translate customer documentation planning system accurate processing implement paperless document capacitydemand system resulted faster turnaround train employees mrp software capacitydemand paperless manufacturing system results improved product quality shipment improvements production planner june 1995 may 1996 company name city state company oem manufactures engine panels gauges determine labor requirements meeting production schedule improving deliveries determine ship dates order maintain inventories schedule work department results lower inventories improved deliveries production manager july 1994 june 1995 company name city state company oem manufactures battery cell research equipment determine production schedule material labor requirements responsibilities included planning purchasing engineering production engineering shippingreceiving drafting developing outside vendors department supervisorplanner december 1992 july 1994 company name city state company oem manufactures engine panels gauges determine labor requirements production schedule results include lower costs plan ship dates order maintain inventories schedule work department improvements customers costs seen manage order ship dates customers improved overall shipments production supervisor january 1988 january 1992 company name city state company oem manufactured pcbs test equipment supervisor high volume printed wiring board assemblies plan work schedule department improve shipments manage people process ensure continuous flow product operation results faster shipments improved costs manufacturing engineer january 1981 january 1988 company name city state company oem manufactures variable speed drives plan products division implemented procedures improved shipments manufacturing engineer variable speed drives includes testing assembly parts designing boms routers special instructions installation help improve manufacturing output liaison engineering manufacturing field service resolving improving manufacturing promoted various positions inventory control production control supervisor production supervisor education bachelor business administration 1996 langston university city state magna cum laude gpa 35 summary seeking long term position supervisemanage planning departments 10 years improvements seen production rates shipments managesupervise estimating quoting departments reduced costs experience reviewing documentation boms routings sops routings change management led reduced costs improved deliveries implement demandcapacity system electronic work instruction system led faster shipments customer experience includes iso lean six sigma apics environments mrp erp systems include wds syteline microsoft great plains others certifications sharepoint advanced adobe acrobat advanced mrperp advanced altiumprotel intermediate excel advanced autocad user word intermediate compliantpro advanced powerpoint intermediate shop floor control advanced access user polydyne quote software intermediate windows advanced wds mrp software advanced outlook advanced syteline mrp software intermediate project intermediate ms great plains intermediate skills adobe acrobat autocad cms customer relations delivery designing documentation drafting electronics train employees erp great plains maintain inventory inventory control manufacturing engineer access excel outlook powerpoint sharepoint windows word mrp protel purchasing quality receiving research router scheduling shipping supervisor test equipment wiring,ENGINEERING
hr coordinator summary obtain human resources generalist position fully utilize extensive background hr including experience onboarding payroll benefits compensation hr policies training development human resources skills payroll · benefits administration · employment law · fmlaadaeeowc · hr policies procedures · staffing retention· employee relations · hr programproject management · orientation onboarding · hris technologies · training development· performance management professional experience hr coordinator 122015 current company name city state process biweekly benefits deduction payroll time fidelity payroll system answered employees questions regarding timesheet leave pay questions worked seniorlevel management create fair training development policy administered training educational assistance program application monitor educational reimbursement process provided training development corporate managers key person completing submitting form 1095 1094 affordable care act aca reporting requirement researched attended webinars kept open communication vendor aca compliance process managed administered family medical leave fmla disability ada program including keeping track status changes ensure employee company compliance administered paid time pto donation program employees fmla ensured full compliance workers compensation managed supervised reported workers compensation cases follow workers comp vendor case close educated advised employees workers comp trained manager reporting process workplacerelated injury cases performed osha survey report administered benefits benefiteligible employees actively participated involved yearly benefits open enrollment personally visiting employees clients site deliver new plan years benefits information sent 401k notification employees instrumental entire onboarding process conduct present new hire orientation weekly basis sent offer letter employment agreement performed background check corporate hires advised hr director results process everify new hires addressed inquiries employees management regarding newhire activity provide support employees inperson phone emails solved assisted management multiple employeerelated issues main person managing maintaining flexible spending account fsa benefits including health dependent care transit parking charge maintaining benefit enrollments kelly website lead person monitoring maintaining companys learning management system – bizlibrary using bizlibrary conduct annual compliance training course approximately 500 employees generating weekly training completion report played key role annual performance review process maintained trained managers performance management system – halogen assisted employees technical issues using halogen fill review form ensuring successful implementation new hris system deltek testing multiple hrrelated functions compile hr forms documents deltek system reviewed federal state local employment law confirm enforce company compliance ensure clear communication benefits business vendors change hrpayroll coordinator 072015 122015 company name city state specialize payrollrelated task issues wage compliance maintain process weekly payroll manual checks commissions adp system three dealership locations process employment verification requests set new employees terminations using applicant one adp reynolds update verify i9 forms assist workers compensation process wage garnishments child supports process onboarding documents answer employees questions policy payroll benefits wage deductions human resources communications executive 042012 022012 company name city organized monthly new executives orientation onboarding program interviewed employees prepared speeches writeups internal activities wrote edited prepared 90 writeups internal newsletter time increased edition resort living newsletter frequency bimonthly monthly assisted organizing companys biggest internal annual event 13000 employees human resources executive secretary 022011 042012 company name city organized managed human resources departments events meetings created managed senior vice president hr legals calendar meetings prepared minutes departments monthly meeting assisted preparing departments standard operating procedure manual assisted hr admin works required ordered controlled office supplies hris software skills advance administering employer website halogen fidelity payroll 401k kelly discovery benefits pcr applicant tracking system intermediate knowledge applicant one adp deltek reynolds advance knowledge microsoft powerpoint excel words beginner knowledge microsoft access beginner knowledge content management system cms accomplishments revamped orientation process new hires implemented companywide ensured departments functionality dependability performing multiple additional departments tasks seamlessly rough transition period fostered open communication teamwork environment working multiple departments team members working project noted team player teammates supervisor worked upper management revise create new training application form policy procedure created offer letter employment agreement templates company assisted revising employees 60day checkin form policy ​ education bachelor science management george mason university city state management 384 excellence major magna cum laude related coursework teamwork intro hr advance hr honors seminar leadership associates arts science degree business administration lord fairfax community college city state business administration 377 magna cum laude languages speak fluently english chinese mandarin cantonese malay membership trainings certificates member society human resources management shrm 042015 current essentials hr seminar 042016 form i9 everify shrm 022016 certificate excellence major management 052015 presentation skills training knowledge sharing sessions malaysia 092012 corporate grooming business etiquette training malaysia 032012 malaysia leadership conference washington dc 122011,HR
consultant professional summary highachieving management professional effective consultant possessing excellent communication organizational analytical capabilities 4 years experience devising innovative strategies solutions resolve complex business challenges adept managing projects vendors analyzing organizational operations performing customer journey competitor gap analysis highachieving management professional effective consultant excellent communication organizational analytical capabilities 4 years experience devising innovative strategies solutions resolve complex business challenges adept managing projects vendors analyzing organizational operations performing customer journey competitor gap analysis skills strategy operations process optimization digital transformation cross functional team management projectproduct management agilelean methodologies work history consultant company name city state 062015 current american global computer security software fortune 500 company managed delivered project implement integrate new content management platform create unified brand experience support scalability growth enhance digital presence clients business post acquisition led crossfunctional global teams consisting technical business functional representatives achieved key milestones time quality deliverables prioritized escalated resolved issues internal external stakeholders directly managed 3rd party vendor offshore teams client american consumer food products services company provided recommendations around user centered design ada compliance ecommerce implementation project performed digital conversion analysis using google analytics tool performed user acceptance testing provide recommendations around usability functional design generated process flow diagrams knowledge transfer project closure phase eminence firm development contributions extensive experience working senior management stakeholders develop client proposals rfps worked partners enhance deloitte digitals new market offering business development efforts product strategy intern company name city 092015 122015 led practicum team carnegie mellon university understand ibm bluemix paas cloud based solution use business frameworks perform market competitor customer journey analysis liaised cross functional teams assess opportunities marketplace determine synergies align business unit goals corporate strategy worked senior management stakeholders develop strategy enhance awareness increase conversion explore new market opportunities scale clients user base assistant operations manager company name city 072012 102013 business strategy vendor management automation hub typical model replication reported chief operating officer recommend company wide automation strategies vendor selection conducted gap analysis market research competitor financial analysis propose short mid long term strategies executive team project management rfid project member core project management team responsible coordinated crossfunctional teams achieve project milestones focused process improvement optimization enhance team productivity defined key performance indicators evaluate vendors academic projects company name 082014 122015 software product strategy conceptualized launched online ecommerce store developed product strategy roadmap produced engineering financial marketing plan commercialization ip developed goto market strategy product roadmap proposed business model launch cmus automatic speech recognition technology presented sand hill angel investors software requirement interaction design designed working prototype first responders using human centered user design approach human computer interaction designed apple watch prototype porsche customers accessing contextual interviews creating personas generating scenarios story boards survivable social network chip performed object oriented analysis design along estimation planning development measurement tracking software project using hybrid development approach education master science software management carnegie mellon university 2014 recipient software management fellowship academic excellence carnegie mellon university selected chief operating officer consult automation strategies product offerings master science software management carnegie mellon university 2014 recipient software management fellowship academic excellence carnegie mellon university gpa38 mba international business institute technology management 2012 distinction first class gpa 40 mba international business international business institute technology management india gpa 40 skills net academic ada adobe apple approach automation business development business process business strategy consulting content management conversion client data analysis ecommerce senior management financial financial analysis functional google analytics government hub ibm international business investments ip marketing plan market research market strategy marketing market mba c excel microsoft office suite power point word network object oriented analysis design optimization policies process improvement project management proposals quality requirement research rfp scrum sdlc speech ms sql strategy strategy development vendor management vendor management visio websites business skills business strategy product strategy consulting data analysis gap analysis customer journey analysis competitor analysis market research requirement gatheringproduct management vendor management tools balsamiq alm octane agile manager trello version one microsoft office suite visio methodologies agile kanban lean human centered design design thinking,CONSULTANT
senior analyst business intelligence analytics healthcare summary 9 years experience working retail analytics reporting given strong understanding business objectives technical capabilities worked data visualization data analysis analytical reporting retail reporting retail forecasting retail inventory management retail product management well capabilities consulting broader initiatives knowledge developed work strengths problem solving critical thinking effective communication allow develop creative solutions complicated problems clearly communicate development teams end users highlights collaborative worker creative problem solver critical thinker mentor leader requirements gathering user acceptance testing experience senior analyst business intelligence analytics healthcare 052013 current company name city state prioritize scope large portion 40 new analytics requests coming team engaging clients prioritization keeping updated regular communications led cross functional team review repeatable reports delivered clients resulting 22 reduction number reports team created regular basis gathered business requirements created use cases support building selfserve tool clients access pharmacy sales data work clients determine goals requirements help understand capabilities team provide work development teams discuss goals requirements clients determine solution fit needs consult various healthcare initiatives including loyalty programs diabetic growth vaccination growth provide input team assist mentor younger analysts interns including writing delivering performance reviews interns use sas enterprise guide sas olap cube studio sas information map studio sas web report studio excel sql tableau data analysis insight gathering report generation analyst business intelligence analytics strategic pricing 022012 052013 company name city state consulted clients clearly define metric calculations aggregations would provide consistent clear view online competitive landscape looks like target managed communication resources creation strategic pricing foundational data set sas using information third party provider partnered clients develop various levels reporting would drive discussions merchants vendors targets current position regards online competitors prioritized scoped new analytics requests delivered robust solutions drive growth merchandise reporting manager 052011 022012 company name city state worked vendors various areas company determine improvements could made efficiencies added current planning reporting processes partnered vendors develop software solutions met business needs coordinated testing new planning reporting software various areas company prior implementation ensure met business needs various tasks assist implementation solutions including template creation security setup training user support managed pricing promotions team charge pricing promotions ads store specials oversaw executive merchant planning team reporting functions merchandise reporting analyst 062009 052011 company name city state developed reports microstrategy front end gui back end using sql utilized accesssql query information various databases salesinventory item attribute transactional etc within access network servers supported executive merchant planning teams reporting key performance indicators weekly monthly quarterly yearly basis developed managed yearly planning templates utilizing macros vba make process efficient developed new reportsrecaps specific business needs arose executive merchant teams pulled ad hocspecial request reports teams information could access utilized excel macros vba streamline current processes recapped analyzed performance coupons promotions marketing team analyzed store selling determine proper orders fill stock requests meet sales demand allocated orders stores based selling trends lowering inventory 11 keeping sales flat worked vendors track orders adjust necessary reducing receipts 6 teamed stores develop promotional purchases based selling strengths stores efficiently managed inventory requests stores ensuring key items readily available customers merchandise assistant 062008 052009 company name city state analyzed store selling determine proper orders fill stock requests meet sales demand allocated orders stores based selling trends lowering inventory 11 keeping sales flat worked vendors track orders adjust necessary reducing receipts 6 teamed stores develop promotional purchases based selling strengths stores efficiently managed inventory requests stores ensuring key items readily available customers business analystassistant buyer ii 062006 052008 company name city state worked buyer manage 14 million per year business developed plansbudgets upcoming seasons forecasted markdowns receipts season managed markdowns receipts within 1 analyzed recapped selling determine future buys worked vendors ensure product arrived time negotiate termsdiscounts negotiated 30000 cost discounts late product 2007 fiscal year education mba strategic management 2014 carlson school management university minnesota bachelor science marketing advertising 2006 carlson school managementschool journalism mass communication university minnesota skills program knowledge,HEALTHCARE
senior sales management consultant professional summary executivelevel business manager entrepreneur experience running startups emerging companies alternative investments strong technology product development expertise focus building strategic relationships proven track record creating scalable customer service operations infrastructures leveraging social media nurture relationships customers skills work history management consultantsales executive 062017 current company name – city state holistic solutions client identifying new productsservices ranging banking solutions alternative investment opportunities holistic solutions client identifying new productsservices ranging banking solutions alternative investment opportunities established relationships key decisionmakers within customers organization promote growth retention capitalized industry marketplace trends strategize solutions enhance business operations 7 million dollars insurance lines sold 36 months 140000 net commissions year 1 180000 nc year 2 200000 expected year 3 ranked eighth 170 agents nationwide • conduct site visits assess needs demonstrate p facilitated 37 increase top line sales 24 months drove retailer engagement improved retailer satisfaction earned retailer advocacy communication relationship management senior small business analystconsultant manager 062015 052017 company name – city state conducted thorough reviews small business operations various vendors devise deploy improvement strategies facilitating consistent returns created 10 million new business accounts selling amex brand small businesses sold business management financial tools csuite executives developed new lines communication business opportunities business owner amex • helped commercial banking qualifying clients commercial loans lines credit utilized financial statement analysis skills highlight areas business needed help find resources getting help created new avenues success small businesses utilize suite american express business products counseled identified key areas success small companies focus developed key relationships cpas attorneys mortgage centers influence result generating new leads new business well important referrals executive director operations 012011 032015 company name – city state set administered annual operating budget scouted franchise locations negotiated leases oversaw facility build equipment orders installations tracked employee attendance punctuality addressing repeat problems quickly prevent longterm habits trained coached mentored staff ensure smooth adoption programs managed 112 team members across 14 departments resulting approximate 22 increase annual revenue yoy 11 years devised deployed monitored processes boost longterm business success increase profit levels 32 increased profits assessing effectiveness advertising employee training projects trained coached mentored staff ensure smooth adoption new sales customer service initiatives spearheaded overhaul company best practices leading significantly increased staff retention rates topranking industry leader supported regulatory compliance overseeing audits verify protocol adherence startup founder 112004 022011 company name – city state founded brooklyn based fitness startup company focused high level elite clientele built referral pipeline remaining active community establishing referral networks resources shared mission organization public successful community outreach marketing strategies spoke professionally customers regarding complaints gathering necessary information make educated decisions address issues established administered annual budget effective controls prevent overages minimize burn rate support sustainability objectives assessed financial reports statements regularly update processes operations greater profitability managed daytoday business operations including accounting finance hr marketing public relations financial services representativeanalyst 071999 022004 company name – city state managed portfolio affluent clients high net worth retail client banking investment advisement estate planning basic tax advisory work heavy phone sales client building continuously excelling sales goals revenue generation stock trading pink sheets small cap mid cap stock selection advisement retail clients served brokerage clients fixed annuities spdrs financial products managed currency exchanges retail investment opportunities european foreign markets entered member transaction data online banking software worked potential investors support ipos ensure success worked clients finance companies find optimal solutions financing acted liaison customers funders increase overall funding 92 remove financial roadblocks education bs business administration 2019 northern arizona university city certifications life accident health license certified personal trainer cpt excel spread sheets sales force saas spss enterprise software google analytics heal code mind body ms suite power point word derivatives various marketing platforms constant contact mail chimp etc,FITNESS
sr workforce manager summary resultsoriented workforce relationship manager diverse background management customer service dedicated providing excellent customer service making operational procedural improvements drive savings experience 122014 052015 sr workforce manager company name state 33 reduction nonproductive agent time 600 workforce forecasted 14 million yearly contacts within 5 projection fy16 q1 savings 250000 thru allocating volume onoffshore reduced hours onshore 46 17 million saved annually saved 114 million annually 30 performance improvement launched three tmobile stores net revenues 600000 annually volunteer work communitywide outreach activities bluestem ecommerce workforce planning manager pennsylvania 0715 1016 managed onshore team five 5 workforce kronos analysts seven 7 quality assurance analysts ensure optimum deliverables account management along two 2 reporting analysts supervised realtime team four 4 two 2 onshore locations maintaining intraday allocation budget achieve various service level objectives sales customer services queues forecasted 14 million yearly contacts hitting within 5 projection onoffshore within budgeted target 7 24 setting ensure contractual compliance penalty avoidance allocated forecasted volume onoffshore budget fy16 q1 savings 250000 reduced nonproductive time 33 thru schedule optimization 600 workforce onshore facilitated 14 weekly forecast meetings clients keep abreast impacts 1 billion projected forecast assumed leadership point contact absence executive management developed coached team members departmental crosstraining ensure business continuity lead creation revision nonexistentoutdated departmental sops workforce kronos qa provide consistent guidelines training materials resulting 16 departmental manpower reduction 100000 annual savings modified hours operations reduced onshore hours 46 saving 17 million annually boosting employee morale managed team four 4 enterprise schedulers along six 6 indirect support realtime staff offshore 7 24 managed workforce department aloricas 1 client directv planned capacity respective nine 9 sites operation training teams meet client expectations 2000 workforce analyzed monitored reported staffing assumptions clients call volume headcount requirements shrinkage attrition handle time goals provided recommendations ensure optimal financial impact organization developed detailed staffing plans line business ensured consistent achievement 30minute interval compliance requirements adjusted manpower needed simulated impact proposals client expansion including opening new sites recommended action staffing improved workload balance nine 9 sites thru allocation adjustment seven 7 lines business directed maintained weekly best practice client calls seven 7 lines business ensure team adequate training resources succeed within roles hosted daily workforce operations conference call validate resources performance deadlines deliverables meeting contractual kpis seven 7 lines business ebay enterprise ecommerce workforce specialist wfm florida 1111 1214 received spot award director workforce planning business intelligence included bonus leadership within group transitional period within organization resulting 40 departmental manpower reduction ensured optimum intraday staffing performance 4 onshore locations 5000 workforce drive cost savings 7 24 setting offshore support administered real time monitoring relates queues occupancy service level handle time schedule adherence interfaced center management central operations regarding factors may impact staffing service levels assisting coordinating business activities achieve 90 adherence workforce target prepared hosted reported webx daily teleconference meeting enterprisewide review previous days performance current future days plans staffing trends expected volume marketing campaigns ensure readiness 100 clients 12 verticals constructed daily impact summaries service level performance related realtime account management reforecasted managed intraday call volume trends ensure effective efficient workload along adjusting intraday workforce requirements based changingdynamic forecasts 20 million contacts annually trained new current team members sops using authored materials along updating current materials volunteer work bet building evacuationemergency response team communitywide outreach activities l 012000 112011 consultant company name supervised operations project readiness preparation implementation telecommunications customer service systems call centers ranging 15100 employees including monitoring review performance metrics workforce adherence achieve client expectations integrated senior management staff duties national customer service claims management center existing operations corporate headquarters saving 114 million year 30 performance improvement recruited managed trained employees developed implemented policies procedures marketing customer service strategies client specification satisfaction launched three 3 tmobile authorized dealer wireless stores net revenues 600000 annually managed client accounts identified business development opportunities b2b maximizing market share increasing profits maintaining client retention promote business continuity drive cost savings charrette event facilitation planning including contract negotiations offsite coordination 1 million budgets campaigns utilizing interactive intelligence coming budget promoted publicized clientele arrangement international venues including speaking engagements lectures tours using social media marketing campaigns optimize budget 101996 012000 intraday operations analyst company name supervised intraday workforce management operations staff 10 two 2 onshore centers including scheduling staffing recruiting hiring training performance reviews qa provide optimized support center kpis chaired weekly team meetings quality work product clientele microsoft hp deutschbank gateway comcast symantec including providing premium customer service technical support reported daily metrics help desk performance measurements kpis clientele multisites ranging 4001400 employees including volumes averages deviations promote contractual agreements leveraged workforce intraday basis adjusted manpower realtime according contractual stipulations current performance volumes trends cocreated cochaired streams values committee stream university established workforce development lower attrition still effect today education bachelor science social science portland state university city state social science skills account management b2b balance budgets budget business development business intelligence contract negotiations clientele client clients customer services customer service ecommerce executive management senior management financial gateway help desk hp hiring kronos leadership director marketing market materials meetings enterprise optimization performance reviews policies proposals speaking quality qa quality assurance realtime real time recruiting reporting sales scheduling specification staffing symantec technical support telecommunications training materials,BPO
pampered chef summary adept organizing facilitating management team building training programs well staff customer appreciation activities created exceptional team camaraderie customer loyalty company growth awardwinning recognized salesperson corporate trainer organized fun driven effective using efficient techniques sales training focusing needs team members corporation customer dependable resourceful approachable liked handson highlights 21 years sales corporate training team building pampered chef berkshirehathaway company proficient organizing group events staff training activities clear objectives outcome goals experienced creating presenting training workshops groups 1 3000 product knowledge sales techniques customer service smart business practices team building featured consultant pampered chefs 2014 nationwide training dvd enthusiastic approachable easytolearn consistent excellence awards achiever top 15 sales team production recruiting featured several corporatesponsored produce literature pieces sales training expert industry utilize creative training techniques business games create fun learningcentered environment live cooking shows workshop presentations selected made available corporate websites online training center committees served consultant awards incentives committee product development committee recipe advisory committee experience 021995 current pampered chef city state continually successfully organize coordinate regional customer appreciation employee training events develop training materials help team members maintain improve business practices job skills regularly train team members person virtually become marketing selling recruiting productline expert extensive experience training employees oneonone groups 3000 organize thoughts logically explain concepts clearly clear focus wellspoken demeanor attracts participation among group proven track record trainings well received ultimately incomeproducing company generous team individual praise recognize company wants see repeated leader practice feel ive mastered creating team camaraderie positive work culture something excel always leads company loyalty increased production 061992 061995 chief concierge team leader company name city state goal concierge create positive serviceoriented classy fun environment guests 875room property goal make sure guest felt right home home important solution every guest request challenge perceived truly easy make happen encouraged team bring wow factor life ideally hear every guest reply wow heard request completed truly entertaining outsideoftheboxthinking creative solution seeking job 011988 062003 founderpublic relationslead instructor company name city state raised entrepreneurial family opened dance tumbling school 18 researched prime location options formulated vision successful business plan implemented thirty students quickly skyrocketed hundreds youth adults ability interact clients courteous positive manner secured loyalty patronage business venture put thru college made substantial income 28 ready retire teaching marketed sold clientele another local dance school truly substantial profit education 1992 bachelor arts athletic trainingsports medicine san diego state university city state usa athletic trainingsports medicine san diego state san diego ca san diego completed 5year internship working universitys athletes graduated outstanding grades field sports medicine athletic training 1990 general education grossmont college city state usa 1989 fire scienceemergency medical technician emt miramar community college city state usa living rural community residents dependent volunteer fire department medical fire emergencies paid departments could arrive watching grandmother pass away one family capable providing cpr realized needed step joined local volunteer fire department completed emt training miramar college 12week national fire academy one 4 women pass truly physically challenging endeavor ive ever completed certainly one incredibly proud served volunteer firefighteremt san diego rural fire department 4 years accomplishments manage successful sales team 150 consultants consistently achieve monthly corporate incentives consistently among pampered chefs elite 15 sales recruiting organization growth earned pampered chefs premiere level incentive trip 21 consecutive years earned strictly thru personal sales personal recruiting team production achievers represent top 2 company recently achieved 15 million career personal sales lead team course 20 years sold nearly 10 million pampered chef product presented pampered chefs hospitality award graciously welcoming local consultants whose immediate upline live state join us teams training events 16 auditioned selected tour united states national dance academy performing teaching dance thousands dancers 33 cities nationwide 4000 auditioned 35 selected executed fundraising activities solicited local organizations raise required 5000 travel housing expenses 18 launched dance tumbling school operated successful business 10 years chose sell clientele another local dance studio 19 completed graduated national fire academy san diego ca 1 7 awarded high schools valiant v selected school staff award recognizes aboveandbeyond participation service high school community skills enthusiastic people person strong public speaking skills motivational inspirational goalsetting goalachieving great organizational skills creative training techniques group instruction learning strategies writing team building problem solving group oneonone coaching curriculum development encouraging group participation implementing team incentives ​selfdriven creating performance motivation high level professionalism,CHEF
sr hr generalist summary qualitydriven analytical professional delivers consistent successful results hr affairs including recruitment retention staff development safety health mediation conflict resolution benefits compensation hr audit records management hr policies development legal compliance highlights hris kronos lawson peoplesoft quickbooks hbi adp oracle ms office word excel powerpoint access outlook emr medical manager certified mouth swab drug test facilitator accomplishments created implemented training program managers supervisors including topics employee motivation effective leadership completing disciplinary actions performance reviews satisfied record keeping requirements evaluated annual hr audit reduce turnover rate improving recruitment strategies effective interviewing proper selection improve employee relations events increasing employee participation satisfaction experience sr hr generalist 012012 current company name city state manage coordinate hr support 5 resorts throughout south central florida enforce companys policies procedures 2000 employees conjunction bargaining agreement responsible short long term planning management human resources function recommend departments budget manage expenses within approved budget constraints major areas responsibilitymanagement include limited employment wage salary administration benefits training employeelabor relations organizational development payroll work closely resorts general manager implementing achieving maintaining resorts goals objectives participate total resort management member resort executive team key accomplishments created implemented training program managers supervisors including topics employee motivation effective leadership completing disciplinary actions performance reviews satisfied record keeping requirements evaluated annual hr audit reduce turnover rate improving recruitment strategies effective interviewing proper selection improve employee relations events increasing employee participation satisfaction office manager 012010 012011 company name city state responsible recruiting interviewing hiring well monitoring payroll 60 retail employees managed workers compensation cases employees maintain hris database 200 personnel files conducted reference checks performed new hire safety orientation new employees administer personal time sick time records hris database 4000 employees 4 states ran audited weekly benefits reports acted liaison benefit vendors employees resolve troubleshoot claims issues issue monthly quarterly workers compensation reports senior management maintained osha logs acted liaison carrier injured employees conducted new hire benefits orientation organized annual benefits fair key accomplishments developed implemented pto plans sick time plans groups employees currently tracked hris database discovered corrected 200000 error reporting reserves workers compensation claims redesigned updated open enrollment new hire benefits newsletter provide assistance benefits manager creating companywide wellness program hr specialist 012008 012010 company name city state promoted company wide broad range hr functions job fairs administering benefits overseeing disciplinary actions managing hr records cochaired annual flexenrollment meetings resolved conflicts employees insurance carriers coordinated health fairs promote employee wellness performed exit interviews worked senior management create hr policies procedures recruit employees create group benefits databases develop orientation training incentive programs key accomplishments foster teamworkopendoor environment conducive positive dialogue across organization personal efforts cited driving force behind branchs employeeretention rate 89 within industry high turnover norm devise creative costeffective incentive moraleboosting programs including special events tiered awards structure increased employee satisfaction productivity reduced benefits costs 15 annually meticulous recordkeeping ensuring company pay benefits employees ineligible education master science industrialorganization psych 2012 university phoenix city state industrialorganization psych ba business administration human resources management 2009 interamerican university puerto rico city state business administration human resources management languages bilingual englishspanish skills adp benefits budget databases employee relations special events senior management general manager hiring hris insurance kronos labor relations lawson leadership managing medical manager meetings access excel ms office outlook powerpoint 2000 word newsletter oracle organizational development payroll peoplesoft performance reviews personnel policies progress quickbooks record keeping recruiting reporting retail safety teamwork troubleshoot,HR
sr business systems analyst career overview motivated customeroriented systems analyst strong analytical technical skills qualifications strong analytical skills project management strong collaborative skills document management problem analysis resolution test planning execution requirements gathering systems development systems implementation systems integration technical skills peoplesoft hcm portal peopletools peoplesoft query sql oracle microsoft sql server sharepoint windows nt windows 2003 terminal server ms office excel word powerpoint project publisher visio access rational tool sdt rqm clear case document management systemspdm documentum kronos workforce central wfc kronos connect adp work experience sr business systems analyst 122004 current company name city state working several large applications like peoplesoft75 83 89 versions kronos adp pcpw v4 v5 nextrak working several relational database applications providing support specified customer base hr applications timely courteous professional manner interacting interfacing applications adp peoplesoft working business owners elicit define maintain business requirements transforming technical solutions responsible developing execution test plans ensure customer requirements met facilitating resolution large complex production system problems performing initial triage severity business impact application failures acting liaison hris application ownerscenters excellence vendor managing applications responsible coordinating overseeing implementation various solutions system change requests defects accordance vendor change request process partnered consulted hr coes bpo complete change control process presented business requirements approval also reviewed technical specifications ensure requirements submitted met ensuring slas quality compliance across applicable applications responsible identifying review downstream impacts across ongoing bsc initiatives supporting security processes policies bsc ie data privacy sox audit etc acting internal liaison interfacing applications leading department small medium projects accordance guidelines global system methodologygsm standards prepared presented project status updates various stake holder including core team members project leadership sponsors communicates user requirements development teams data analysis reporting hris lead several acquisition project including requirements gathering integration core hris systems addition provided support interfacing application ensure integration successful partnered hr develop enhance tools leveraged future acquisitions mentoringcoaching analysts enhance team performance ensure success projects areas support business systems analyst iii 012003 122004 company name city state lead ba adp kronos nextrak applications provided technical support several decentralized adp applications databases responsible level ii technical issues responsible escalation issue management adp payroll vendors tracked monitored problems insure timely resolution prepared maintained documentation pertaining systems operation user documentation identifies researches resolves areas improvement working users operations development team involved various projects application development events kickoff product going live hris customer service specialist hris specialist 012001 012003 company name city state responsible delivery technical functional hr payroll intranet applications support services bsc internal customers ie peoplesoft adp webhire kronos etc tracked monitored problems support center insure timely resolution prepared maintained documentation pertaining systems operation user documentation identified researched resolved areas improvement working users operations development team involved various projects application development events kickoff product going live edi coordinator 091999 012001 company name city state established furthered trading partner relationships customers third party networks business units working implement expand edi identified resolved daytoday systeminterface issues impacted customer satisfaction performed edi project management identified implemented process improvement efforts within edi structure customer order management including system interface process improvements provided technical procedure resources developing new edi transactions customer reporting performance measurements responsible review analysis implementation guides boston scientific customers prepared documentation support trading partner mapping implementation audit purposes responsible research maintenance database structure common business practices operational procedures identify areas potential edi system incompatibility customer service representative 111998 091999 company name city state interfaced customers company sales staff via telephone electronic media process customer orders handled variety presales post sales service functions responded requests company product information refered sales leads sales staff resolved customer problems answered inquiries calling within organization related departments responsible setting orders special product lines customers sales groups trained coached new hires customer service department call receivercustomer service 011998 111998 company name city state handled emergency road service requests courteously completely complying aaas five diamond service standards resolved handled problem calls using aaas five diamond advanced plus service standards assisted members hour trip route requests travel information recommended additional aaa products services increased sales southern new england area operate computer enter customer inquiries correct data needed using windows 95 assist supervisor training new employees customer service department education training bachelor science management information systems 2000 northeastern university city state usa associate science computer scientific 1998 quincy college city state,AUTOMOBILE
document controller contract position summary dedicated technically skilled business professional versatile administrative support skill set developed experience office manager customer service representative administrative assistant buyer highlights office management team building supervision staff development training policies procedures manuals report document preparation spreadsheet database creation accounts payable receivable bookkeeping payroll records management meeting event planning inventory management expense reduction experience document controller contract position april 2016 may 2016 company name city state administration document control system ensure accuracy change orders including limited documentation revisions required approvers examine documents verify compliance completeness accuracy data control document database documentation allow secure document retention corresponding files perform clerical duties generate documents necessary support continuous improvement activities terms process system improvement prepare graphs charts presentations using ms programs software support qara leadership team contribute team effort accomplishing related inquires needed perform variety tasks duties may assigned quality management rental coordinator august 2013 december 2015 company name city state assist daily rental operations accordance established operating methods policies procedures state federal regulations assist management operating costs constantly seeking improve operating methods safe operations procedures results administer rental invoicing processes reports assist customers invoicing issues issuing credits adjustments required develop positive longterm customer service relations coordinate shipment rental used stock equipment maintain records rental equipment monitoring location condition equipment branches daily part formal inventories maintain filing system assist fielding incoming calls provide clerical support assisting rental manager projects spreadsheets memos work department employees insure quality customer service network technician assistant july 2011 july 2012 company name city state install maintain repair voice data video network systems related network technologies install configure troubleshoot repair data circuits lines switches resolve networkrelated work requests may perform review project started project ensure adherence technical specifications standards implement solutions follow standard operating procedures able communicate customers discuss alternative technical solutions troubleshoot problems probing users information relevant solving problem based standard operating procedure script office manager march 2008 december 2008 company name city state monitoring sick staff personalvacation leave punctuality compliance issues dress code monitoring costsensuring competitive bids services office products maintain records dealing cash receipts receivables inventories payroll accounts payables supervise operations maintenance duties prepare payroll checks using quickbooks conduct daily production meetings distribute mail arrange travel staff schedule appointmentmeetings maintain calendar owner coordination mailings events fundraisers etc business customer service representative december 2003 january 2008 company name city state responsible daily ongoing interface customer orders plant operations overall responsible maintaining customer information assist new product development end programreconciliations invoicing purchasing maintaining inventory internal external databases oversee daily data entry production shipping receiving databases including customers receive process daily orders confirm price communicate directly customer necessary process faxes acknowledgements records relative ongoing customer service coordination plant operations maintain daily ongoing communications r engineering sales plant operations customers executive administrative assistant august 2002 june 2003 company name city state schedule appointmentsmeetings maintain calendar events plant manager process invoices accounts payable correspond suppliers regarding accounting matters coordinate activities document control including distribution controlled documents maintenance electronic department directories tracking reporting document review progress work independently facilitate group activities provide support quality system corporate audits actively participate department activities facilities analyst ii may 1997 may 1999 company name city state overall responsible maintaining customer information assist new product development end program reconciliations invoicing purchasing maintaining inventory internal external databases responsible new program review maintaining customer requirement master files bom set maintaining history files responsible maintaining inventory orderingor releasing components assist internal departments responsible maintaining customer po changes streamlining sales department oversee daily data entry production shipping receiving databases including customers education 1997 kelly services city state microsoft office suite courseware training completed college courses 2007 hopkinsville community college city state skills accounting accounts payables accounts payable schedule appointments bookkeeping maintain calendar cash receipts charts clerical competitive network systems continuous improvement customer service data entry databases database database creation documentation staff development training event planning faxes filing graphs maintaining inventory inventory management process invoices invoicing team building leadership meetings mail microsoft office suite office network new product development office management payroll policies presentations processes progress purchasing quality quality management qa quickbooks receiving maintain records reporting requirement sales script shipping spreadsheets spreadsheet supervision switches arrange travel troubleshoot video,APPAREL
assistant football coach summary enthusiastic reliable recent graduate academic background business marketing ability establish priorities meet challenges headon strong leadership management skills seeking career business field highlights exceptional interpersonal communication skills customer service skills management skills teamwork skills effective leader organized highly dependable fast learner able work pressure positive attitude energy strong work ethic accomplishments utica college football member fall 2010 fall 2013 participated division iii football four years member first winning team school history leader accountability program leadership council member selected based performance leader field classroom community met weekly coaching staff discuss team issues onoff football field volunteer workcommunity service americas greatest heart run walk volunteer salvation army volunteer neighborhood cleanup north utica youth football volunteer experience 032014 current assistant football coach company name city state assist design execution offensive scheme 60 athletes including 20 wide receivers prepare field necessities practices games 092010 current property maintenance assistant company name city state distribute media equipment classrooms instruct professors application microsoft internet services answer phone calls maintain organized office students professors enter freely performed various maintenance duties necessary maintain enhance value residential commercial properties duties included mowing landscaping sealing driveways etc education bachelor science management utica college city state us utica college utica ny bachelor science may 2014 major management concentration marketing gpa 337400 military experience company name salvation army volunteer neighborhood cleanup north utica youth football volunteer professional affiliations utica college football skills audio visual games coaching customer service fast learner receptionist retail sales landscaping maintenance marketing,INFORMATION-TECHNOLOGY
staffing coordinator professional summary energetic staffing professional seeking challenging experiences talent acquisition talent management solid communication interpersonal organizational skills experience working upper management executives coordinate meetings travel arrangements onboarding new employees skill highlights event coordination microsoft word excel power point outlook sharepoint brassring taleo candidate tracking systems training experience infovision ii retail link spectra databases used analyze sales numbers performance create progressive goals upcoming months professional experience 072015 current staffing coordinator company name city state partner us staffing representatives scheduling interviews candidates located us abroad coordinated travel arrangements domestic candidates maintaining hr data taleo baxtalent systems responsible processing reports weekly basis within taleo also responsible source hire candidate slate reporting formed relationships hiring managers administrative assistants staffing agencies ensure smooth consistent scheduling outcome developed relationships mid upper level managers executives aid hiring managers within research development regulatory sales quality manufacturing marketing legal hr finance areas point contact candidate travel questions processed invoices special payment requests traveling candidates tracked progress completion assisted onboarding new hires helped maintain data processed background checks i9s processed employee referral hiring bonus exceptions pay roll facilitated new hire orientation talent management business hr colleagues ensured new hires baxalta shire pleasant smooth informational orientation experience aided onboarding new employees staffing coordinator team providing training processes proactive pursuing networking business acumen activities knowledge experience baxalta shire healthcare industry leader workstream dedicated creating sharepoint information regarding interview coordination across multiple sites around north america 042013 062015 staffing coordinator company name city state partner us medical products bioscience staffing representatives scheduling interviews candidates located us abroad coordinated travel arrangements domestic candidates maintaining hr data brassring taleo baxtalent systems formed relationships hiring managers administrative assistants staffing agencies ensure smooth consistent scheduling outcome developed relationships mid upper level managers executives aid hiring managers within research development regulatory sales quality manufacturing marketing legal hr finance areas within medical products bioscience businesses baxter healthcare developed process used process last minute travel requests staffing representatives processed invoices special payment requests traveling candidates tracked progress completion assisted maintaining new hire paper work data entry audits files make sure information provided compliance purposes facilitated new hire orientation staffing business hr colleagues ensured new hires baxter pleasant smooth informational orientation experience aided onboarding new employees staffing coordinator team providing training processes work excel create reports staffing representatives business hr medical products bioscience organizations track open job requisitions brassring taleo baxtalent systems proactive pursuing networking business acumen activities knowledge experience baxter healthcare industry 062012 032013 staffing coordinator contractor assignment baxter healthcare company name city state partner us medical products bioscience recruiters scheduling interviews candidates located us abroad travel arrangements domestic candidates maintaining hr data brassring formed relationships hiring managers administrative assistants ensure smooth consistent scheduling outcomedeveloped relationships mid upper level managers executives aid hiring managers within research development regulatory sales quality marketing areas within medical products bioscience businesses baxter processed invoices special payment requests traveling candidates tracked progress completion assisted maintaining new hire paper work data entry audits files make sure information provided compliance purposes work excel create reports directors hr bioscience aid understanding number open positions recruiters working fill 082007 042012 department supervisor company name city state supervisor womens accessories department responsible merchandising sales departmentalso responsible overseeing onboarding training performance new current associates work department department experiences home department supervisor included overseeing commissioned sales window department shoes department childrens department womens department key carrying supervisor also tasked securing store night opening store morning managing associates open close store time handled many customer service issues resolved satisfaction customers involved successfully completed manager training program sales managers education training may 2007 bachelor arts international business john brown university city state international business community service junior achievement company program november 2013may 2014 volunteered help mentor students round lake high school company program junior achievement first group baxter employees work program ja helped answer questions students created business launched sell products school community led several classes go specific information creating business plan operating business per guidelines set forth junior achievement interests kayaking swimming singing choirs church community languages intermediate spanish beginner japanese french skills administrative customer service data entry event coordination merchandising networking reporting scheduling travel arrangements additional information founding executive board member baxaltas business resource group early career professionals leader recruitment retention workstream analyzed data surrounding demographics milennial population baxalta lead leadership spotlight series coordinated one hour slots senior leaders give group members chance interact intimate level senior leadership,HEALTHCARE
consultant summary 20 years experience working ifc many sectors oil gas mining renewable energy skills experience ifc jeopardy projects portfolio management experience several ifc portfolio databases experience consultant 121996 current company name city conducted risk impairment analyses ifcs portfolio loan equity investments recommended senior management specific loss reserves cover impaired individual investments analyzed financial statements client companies coordinated investment officers validate information ifc files participated development new loan loss reserve forecasting tool based loan migration analysis took part preparation fy97 loss reserve review paper participated discussions status investee companies investment departments prepared project status reports external auditors policy analyst 031991 071994 company name city managed team seven professionals establish operate one companys first joint ventures austrian partner berthold stempel worked introduction leasing hotel catering divisions company worked senior management introduction new accounting system lecturer 011987 031991 company name taught course microeconomics participated number projects companies restructuring regional development issues local enterprises government agencies languages bulgarian russian fluent german working knowledge education training mba finance november 1996 georgetown university city state finance 367 finance club consulting club seed students eastern european development fundraiser ms economics february 1987 varna university school economics varna bulgaria economics 385400 graduated top 5 gold medal bulgarian ministry education awarded academic excellence skills accounting system bulgarian consulting client database equity senior management finance financial statements forecasting german government investments migration russian fluent spread sheet word processing,CONSULTANT
sr manager summary twentyfive years management experience vendor compliance product integrityquality customer supportsales business office management resultsfocused professional ability manage multiple projects meet deadlines fast paced environment specific expertise includes quality assurance strategic planning handling large customer accounts office management vendor billing invoicing purchasing payroll highlights exceptional customer service skills exceptional time management skills adaptable business requirements analysis experience 102008 072012 sr manager company name city state vendor management product integrityquality responsibilities include partnering quality assurance team sourcing managers buyers technical design logistics ensure packaging garment labeling meet company requirements worked vendor base 200 ensure performance standards accordance ftc cpsc regulations daytoday direct communications vendors suppliers levels assist trouble shooting accomplishments implemented new vendor website providing company policy procedures well educational tools implemented qa team shared audit tracking report disposition process implemented correction chargeback policy vendor noncompliance resulting savings 400k annually 022005 102008 sr manager company name city state manage technical design department staff two managers six technical designers maintained annual departmental budget provided daily weekly productivity stats streamlined efficiencies set goals provide training needed systems guidance discipline support direct reports developed implemented standard operating procedure manual streamline processes 092000 022005 promotional sales manager company name city state responsible promotional sell programs inbound call center programs include addon sales coordinates gift certificates inhouse credit card programs manage maintain associate incentive budget 120000 annually increasing sales created implemented numerous successful associate incentive contests driving promotional sales area trained interacted live associates floor promote attitude sell increased efficiency talk time sales providing tips week selling knowing customer 101998 092000 manager customer salessupport company name city state manage inbound call center handling sales support oversee managed staff 9 supervisors total 300 associates accomplishments increased acceptance rate private label credit card 11 sixmonth timeframe successful training coaching programs teamwork resulted annual savings 27 million credit costs increased sales sell items 325 assisting implementing training coaching program implementation consistent coaching sales rose 12 million 8 million annually project team member implementation magazine subscriptions program resulted incremental revenue 360000 annually 091988 091998 customer salessupport correspondence supervisor company name city state supervised staff 3540 associates providing training crosstraining coaching ensure associates continue develop roles monitored calls provided feedback progressive discipline documentation performance reviews provide daily support senior management expedite customer service inquiries timely resolutions envisioned implemented associate incentive programs increase productivity morale created maintained various statisticaldepartmental reports 011983 011988 executive assistant company name city state sr managing partnercorporate law assisted sr managing partner managing business interviewed prospective personnel managed monthly client billing scheduling education bs business administration eastern nazarene college city state business administration burdett business school boston certified legal assistant skills streamline billing budget call center coaching credit client customer service documentation driving senior management law legal logistics managing packaging performance reviews personnel processes quality qa quality assurance selling sales sales support scheduling teamwork trouble shooting vendor management website professional affiliations vendor management group retail industry professionals group taunton area school careers inc icsa international customer service association lexingtons whos nafe national association female executives,APPAREL
business development analyst summary extensive analyst experience emphasis business development data analytic ambitious detailedoriented business professional high degree mastery analyzing complex business objectives meeting deadlines pressure urgently adapts challenges changing environments achievementdriven demonstrated history exceeding development requirements problem solving toppreforming providing financial support cultivating lasting customer relationships key skills business process improvement excellent attention detail advanced adobe microsoft excel word power point analytical tactical planning flexible team player fast learner strong requirement tracing basic financial operational reporting superb communication skills advanced problem solving abilities professional experience july 2016 october 2017 company name city state business development analyst responsible increasing leadership development entry level business analyst implementing best business practices analyzing operation impacts opportunities technology changes worked end users administrators stakeholders project managers increase growth clients understanding objective requirements utilizing workshops cases scenarios communicate potential financial improvements analyzing system root cause defects taskworkflows analysis verified metrics use determine inefficiencies areas improvement budget management influencing business partner decision making surveying site visits reviewed tracked analyzed interpreted production trends support data ensure necessary assignments completions achieved november 2014 september 2015 company name city state documentation analyst solved time management inefficiencies assisting customer service departments 15 reviewing accuracy completeness departments expectations slashed administrative cost 10 boosting company efficiency use registrars website implementing enhancement student documents improved organizational change strategies support documented process functions using microsoft excel word track orders deliveries receipt goods may 2014 november 2014 company name city state data analyst intern learned analyze different stakeholder objectives feedback effectively communicating reports interview surveys top financial analyst achieved basic financial operation reporting assisting coordination quality assurance testers endtoend unit testing postproduction testing drafted financial resource planning reports using optimization software oracle sql jira sap qualifications adobe customer relations document reports budgeting crossfunctional team leadership business analysis access microsoft project organization advanced presentation project coordinator python quality control quality assurance research developing business analyst public speaking negotiation sap sql spss oracle education may 2016 university miami city state bachelor arts economics prelaw minors business law marketing alpha epsilon pi social officer august 2013 – may 2016,BUSINESS-DEVELOPMENT
inside account manager summary inside account manager eight years experience shi fill inside sales team manager position strong organizational analytical problem resolution skills vast account knowledge highlights team leadership customer service expert experienced volume licensing staff training excellent time management organized meticulous computersavvy adept multitasker experience company name city state inside account manager 062006 current daily responsibilities include quoting customer relations order management experience training new hires develop necessary skills techniques meet needs clients constant adaptation new opportunities challenges multiple accounts handled developed empathetic client relationships earned reputation exceeding service expectations exclusively handles microsoft spla sandia national labs account multiyear 8m novell contract company name city state event manager sales associate 092005 052006 responsible stock management customer relations providing knowledgeable assistance leader demonstrations various gaming products earned joy maker award outstanding customer service company name city state house manager box office sales 092003 052005 experienced customer relations staff training sales utilized computer databases multiple applications acted liaison performers directors patrons keep events schedule skills sales center ax shoes crm sharepoint catalog management outlook excel power point word lockheed martin procure pay sandia oracle storefront education bachelor arts psychology 2005 college new jersey city state,ARTS
hr specialist summary resultsdriven professional comprehensive experience human resources customer service financial services strengths include problemsolving strategic thinking creativity known selfmotivated individual ability work well others fastpaced environments outstanding communication skills highlights recruiting employee relations personnel records maintenance new hire orientation exceptional interpersonal skills workday proficient accomplishments dlodldl experience hr specialist jul 2013 current company name city state support hr operations service delivery model serving primary contact escalated issues related human resource services eg employee benefits recruiting onboarding relocation leaves absence workforce administration etc actively listen interpret articulate needs customer employees human resources team members management ensure timely research resolution escalated issues monitor maintain case management ticketing queues ensure cases assigned resolved within stated service levels well ensure accurate documentation case status issue resolution seek guidance complex issues senior team members andor internalexternal partners needed well follow established approval processes issues requiring resolution outside standard provide support sr hr analysts hr analysts management special projects required work human resources support center monitor maintain highest level quality service employee satisfaction handle sensitive employee data utmost discretion preparation review specific reports well coordinate assist uploading mass data changes needed maintain library process documents sops job aids etc ensure accuracy efficiency version control partner service delivery team members review recommend process improvements enhancements maintain employee records imaging indexing documents appropriately assist invoice reconciliation processing document preparation review similar administrative duties assigned staffing specialist jun 2008 jun 2013 company name city state onsite point contact coopintern program completed applicant tracking hire systems responsible onboarding coopsinternspayrollcreation identity manager accountsbadging facilitated new hire orientation processed various workflow forms needed interfaced coopinterns managers contractors appropriate conducted exit interviews coops terminate system duties assigned conducted new employee orientation foster positive attitude toward organizational objectives staffing coordinator aug 2007 apr 2008 company name city state responded associate benefit questions researched resolved assisted coordinating conducting hrrelated training workshops maintained current knowledge hr practices laws regulations addressedescalated customer issues concernspayrollbenefitsbadging assisted staffing specialists benefit refunds workers compensation jury duty stdltd form preparation interfaced candidates managers associates appropriate produced daily staffing team reports facilitated new employee orientation conducted phonescreens phone applicants conducted interviews applicants special projects assigned recruiting coordinator sep 2004 aug 2007 company name city state conducted phone interviews applicants developed enhanced effective relationships colleges universities job fair groups business associations advertising recruitment agencies key resources sourcing candidates fill internal positions teamed business line managers identify recommend interview qualified candidates functioned liaison assigned business lines human resources capitalize companywide recruitment initiatives events opportunities practices represented us bancorp community proactively sought opportunities source candidates performed many duties involving employee communications preemployment screening responded routine questions regarding human resources policies procedures identified potential issues etc maintained distributed current employee information answered questions employees regarding personnel issues instructed assisted employees completion forms delivered new employee orientation training recruited interviewed 25 applicants per week conducted new employee orientation foster positive attitude toward organizational objectives customer service representative feb 2001 apr 2004 company name city state answered inbound calls 401k customers placed outbound calls followup customer concerns pertaining 401k plans processed numerous transactions 401k customers accounts ie loans withdrawals exchanges investigated pending issues 401k customers accounts ie address changes changes employment status trustee board member sep 2014 dec 2015 company name city state appointed churchs pastor board assist making decisions church served financial secretary processing payroll checks church payroll assisted analyzing amending churchs budget necessary conducted quarterly business meetings board members providing financial update church members education masters public administration may 2006 northern kentucky university city state public administration bachelor arts english writing may 2002 northern kentucky university city state english writing affiliations doldldld skills articulate benefits case management employee communications human resources payroll processing payroll personnel policies processes quality recruiting research staffing phone workflow,HR
floral designer skills billings cash handling cashier creativity customer service magic pick pos experience jan 2016 current company name city state floral designer jan 2016 company name city state designer jan 2015 company name city state assigned errandsduties customer service design work event set magic city floral billings mt 2015 customer service miscellaneous assigned duties floral designer delivery driver jan 2014 jan 2015 company name city state assigned duties education training working towards floral design certificate fall 2014 front range community college front range community college working towards floral design certificate spring 2014 associates horticulture fall 2013 front range community college horticulture spring 2011 colorado state university high school diploma spring 2010 fossil ridge high school,DESIGNER
plant fulfillment leader summary dedicated leader comprehension manufacturing materials inventory experience demonstrated ability train manage motivate team members achieve organizational goals objectives highlights strategic planning lean manufacturing practices site safety operational management regulatory compliance training development procurement inventory control budgeting cost reduction experience company name city state plant fulfillment leader 112015 current provide manufacturing leadership developing planning implementing master schedule act matters pertaining schedules customer status inventory translate prepare assign meaningful functional productivity plans meet established master schedules customers assist calculation detailed schedules equipment materials manpower respect schedule needs versus resource capabilities work control inventory levels cycle time machine loads aspects required meet schedules coordinate production control specialists interface customers shops prioritization shop load meet customer demands interface suppliersvendors assure realistic timely delivery hardware meet schedule requirements develop plan manage programs meet ge purchasing commitments sourcing manage purchase orders shop vendors coordinate production teams material status production priorities delivery commitments effectively communicate external sources including shops revenue sharing partners determine measurement systems used inventory levels schedules appropriate system changes assist determining manpower needs meet facility measurement budget goals company name city state production specialist large combustors rotating parts 122011 102015 controlled raw material ensured minimization excessobsolete inventory oversaw lean manufacturing processes subsection order increase inventory turns deliver product requirements customers tracked expedited managed logistics numerous jet engine component parts throughout manufacturing lines entire supply chain meet shipment deadlines coordinated daily suppliers vendors union operators internal business leaders support forecast prioritize improve production flow accordance customer demand drove material input ensure time delivery output schedules maximize productivity company name city state payer relations coordinator 102008 112011 served bwpo central contact quarterly submission international accounts review bwh international office answered inquiries international office distributed correspondence payments appropriate bwpo departments managed functions related international collection agency utilized bwpo responds inquiries agency verified payments received accounts coordinated paying collection fee invoices managed distribution status reports bwpo departments education bachelor arts business management 2008 curry college city state business management skills aps casimpact csf aviation supply chain lean manufacturing materials microsoft excel office powerpoint word inventory levels,AVIATION
information technology supervisor summary seeking position information technology specialist 5 years information technology experience us army including 1 year supervisory experience trained personnel setup equipment ensuring equipment properly connected functioning regularly troubleshoot install various equipment systems accountable maintenance inventory 1 million worth communications equipment zero losses damages possess security microsoft certification secret security clearance highlights excellent communication techniques manufacturing systems integration multidisciplinary exposure design instruction creation project management complex problem solver advanced critical thinking sharepoint microsoft excel project visio accomplishments army achievement medal impacting communications network overall success key resolve 13 yong san korea air force achievement medal supporting operation iraqi freedom performing outstanding senior controller certificate achievement outstanding support member tiger team windows 7 migration good conduct medal exemplary behavior efficiency fidelity active federal military service experience information technology supervisor 012011 052014 company name city state supervise 10 personnel one time delegating tasks conducting performance evaluations providing corrective counseling necessary train personnel setup proper use related equipment adhering policies procedures responsible inventory 1 million worth network communications equipment tasked president united states act supervisor maintain signal communications fort bragg army base information technology technician 012009 012011 company name city state maintained communications equipment order effectively relay confidential secret information utilized electronic test equipment troubleshoot malfunctioning communications equipment complete repairs necessary regularly set added computer systems communication network installing operation systems accessing stored programs utilizing ip addresses received training lanwan protocols radiology technologist 052008 092008 company name city state routinely performed radiological examinations medical clinic competent experienced setup adjustment medical devices equipment regularly provided customer assistance ensuring patients received timely accurate care accountable accurate documentation via electronic database file system ensuring confidentiality maintained command post controller 102001 102005 company name city state provided command control communications information support throughout operations peacetime emergency disaster situations received relayed instructions records submitting manual automated data products disseminated timesensitive critical information senior leaders support agencies education certification windows 7 microsoft fort bragg nc 2012 certification security comptia yong san korea 2012 distinguished graduate certificate information technology network communications course 2009 us army city state certificate network cisco routing field services branch 2009 city state associate science radiography 2008 northwest florida state college city state radiography certificate 2001 tech prep trumbull career technical center state diploma 2001 warren g harding city state skills army cisco counseling customer assistance database documentation information technology inventory ip lan windows 7 network personnel policies protocols repairs routing san supervisor test equipment troubleshoot wan,INFORMATION-TECHNOLOGY
engineering technician professional summary seeking position engineering technician summary qualifications fifteen years rd lab support troubleshoot debug system component level ten years test lab setup test equipment configuration ten years quality analystinspections pc board rework fine pitch hole soldering test plan test case development validation regression tests execution documentation complex system troubleshooting resultsdriven focused engineering technician prioritizes safety costeffective solutions exceeding customer expectations skills exceptional time management operational analysis root cause analysis technical plan execution aptitude highly dependable detailoriented product improvement strong leader manufacturing process controls proficient solidworks decisive work history 112012 current engineering technician company name – city state completed projects effectively applying engineering technical maintenance procedures used precision test equipment oscilloscopes multimeters waveform generators spectrum analyzers followed verbal instructions hand sketches adapt modify tooling improved product quality customizing tools eliminating variability initiated contact vendors built solid working relationships followed manufacturing field reports resolved outstanding problems 012009 102012 quality analystdocument control specialist company name – city state collaborated engineers new product introduction phase develop verify design changes improved product quality customizing tools eliminating variability initiated contact vendors built solid working relationships followed manufacturing field reports resolved outstanding problems conducted engineering detailed experimental tests collect design data assist research work used precision test equipment oscilloscopes multimeters waveform generators spectrum analyzers implemented schematics diagrams written verbal descriptions effectively solve engineering project issues 112007 012009 associate company name – city state configure test computer components windows xp vista os install patches virus protection software migration legacy system latest technology support end users issue resolution training report bugs bug database track bug progress verify bug fixes create modify execute test cases qualify releases multiple servers platforms set individual users common resources ie network printers work closely software hardware engineers qa team members identify bugs report resolve technical issues 042003 112007 test technician company name – city state unit test individual components work closely developers investigate resolve technical issues setup configure execute system performance tests qualification regression tests verification bug fixesresolution report problems bug tracking system compiled data generated graphs interpret results suggest key operational improvements followed verbal instructions hand sketches adapt modify tooling collaborated engineers new product introduction phase develop verify design changes 022000 042003 computernetwork instructor company name – city state build computer networks exp peertopeer client server setup different types network protocols usage configure setup troubleshoot computer networks related problems maintain computers components used classrooms prepare students examinations work students isolating computer problems process elimination troubleshoot complex system component level 011990 022000 network systems qa tester company name – city state define write system test plans used qualification testing hps netsever line products configure setup install server operating systems clients os developed test cases marketing requirements functional specification documents plan configure setup test bed clients windows environment servers facilitate validation hps server systems conduct black box testing using manual automated methods report problems bug tracking system tracked resolution analyze problems identify root cause documented test status results work closely software hardware engineers resolution problems quality assurance technician company name – city state implemented schematics diagrams written verbal descriptions effectively solve engineering project issues reformatted large datasets use technical applications compiled data generated graphs interpret results suggest key operational improvements completed projects effectively applying engineering technical maintenance procedures completed projects effectively applying engineering technical maintenance procedures used precision test equipment oscilloscopes multimeters waveform generators spectrum analyzers qa tester company name – city state implemented schematics diagrams written verbal descriptions effectively solve engineering project issues reformatted large datasets use technical applications completed projects effectively applying engineering technical maintenance procedures used precision test equipment oscilloscopes multimeters waveform generators spectrum analyzers completed projects effectively applying engineering technical maintenance procedures education 1991 bachelor science electronics engineering technology san jose state university city state electronics engineering technology computer science mission college city state computer science skills client server hardware computer networks computer sales clients database desktops documentation functional hp hp netservers inventory management control laptops marketing materials windows windows xp migration network printers network nics operating systems os progress protocols purchasing qa raid repairs repairing servers specification technical support troubleshoot troubleshooting upgrading usability testing validation vista,ENGINEERING
teacher assistant skills accounts payable advertising bookkeeping budgets charts customer service financial reporting payroll spreadsheets professional summary energetic teacher assistant specializing mathematics energetic tutor enthusiastic working preteen students excited grow individual confidence skill outgoing reliable caring teacher assistant tutor familiar mathematics reading welldeveloped mathematics abilities seek utilize subject expertise assist students grasping materials improving test scores computer savvy familiar iready tenmarks accelerated math caring tutor passionate helping students excel academically skills kind empathetic selfmotivated strong written verbal communicator positive encouraging standardized testing scoring fast learner dibels knowledge strong background mathematics work history october 2017 current teacher assistant company name city state assist instruction 87 students individually groups observe evaluate students performance behavior social development assistant supervision average 200 students classrooms halls cafeteria daily basis maintain accurate complete assessment scores 87 students work teachers administrators instruct students november 2016 may 2017 day tutor company name city state assisted 5th grade students daily classroom assignments pulled students worked one one enhance reading math skills august 2014 may 2016 substitute teacher company name city state proctored quizzes tests standardized examinations instructed tutored mentored individual students utilized technology enhance student education grasp materials completed documentation attendance grades required details led classroom activities playbased immersive learning implemented prepared lesson plans established classrooms maintained safe orderly classroom completed filed necessary paperwork classroom activities including meal count sheets attendance logs september 2013 may 2014 reading tutor company name city state instructed 30 students individually groups promoted physical mental social development implementing classroom games outdoor recreational activities assessed students reading levels using dibels next leveled reading passages enforced schools student discipline code deal problem situations preserved confidentiality student records information times determined student strengths weaknesses dibels star testing weekly assessments selected ageappropriate stories read aloud daily story time july 2009 current business partner coowner company name city state perform bookkeeping financial reporting responsibilities assure ifta fmcsa compliance support daily operational functions analyze departmental documents appropriate distribution filing obtain documents clearances certificates approvals local state federal agencies january 2005 january 2006 payroll administrator accounts payable company name city state payroll using timberline system accounts payable using timberline system maintained various company charge accounts january 2002 june 2004 loan control specialist company name city state processed uniform commercial codes uccs online state websites performed telephone customer service january 2001 september 2001 key accounts rep assistant administrative assistant company name city state tracked key accounts secondary advertising budgets ran various focus reports assisted spreadsheet maintenance june 1996 december 2000 administrative financial assistant company name city state maintained processed hourly salary payroll prepared numerous forecasts charts spreadsheets followedup accounts payable discrepancies 100 vendors worked directly cfo achieve plant manager support supported chief operating officer daily operational functions analyzed departmental documents appropriate distribution filing education 2007 mba business administration university phoenix online city state business administration 1993 bsba business administration management information systems university southern mississippi city state business administration management information systems,TEACHER
program administrator executive summary resultsfocused management professional offering 15 years progressive leadership experience transforms highpotential staff outstanding leaders demonstrate creativity savvy critical financial operational success professional experience program administrator january 2013 january 2015 company name city state impart support program management team coordinated program managers corresponds customers managed difficult sensitive issues manage difficult sensitive issue interpreted technical information easy manner carried data input aid program managers develop cost baselines outlined memorandum agreement administer program personnel implemented disciplinary measures outline program information opportunities computed grant budget cuff accounts plan organize assign direct review evaluate work assigned staff motivate evaluate staff provide training professional development implement goals objectives policies procedures work standards internal controls plan organize implement multifaceted senior programs activities identifying community senior citizen needs recommending alternative enhanced programs exercising sound independent judgment within general policy guidelines prepare clear concise complete reports written correspondence establish maintain effective working relationships contacted course work cbs banking representative january 2012 january 2014 company name city state provided excellent communication skills verbal written including ability listen explain complex subjects convey solutions calm clear manner clients used excellent analytical skills superior level attention detail order adhere stringent bank policies procedures guidelines clients internal representatives provided positive attitude enthusiasm professionalism strong work ethic high level integrity ethics clients team members daily bases collaborated relational work style proven success team environment provided intermediate advanced technical skills ability utilize 5 open programs one time including windows internet researching database systems email used basic math skills including addition subtraction multiplication division along intermediate data entrytyping skills daily provided multitasking skills including limited speaking customers phone assessing needs researching information computer documenting information one time assistant social services coordinator january 2009 january 2012 company name city state assisted providing expertise implementing quality control measures service delivery meet head start performance standards federal state regulations agency outcomes supervised early head start family support specialists oversee monitor day day services provided infants toddlers pregnant women families coordinated medical wellness coordinator assure screenings assessments home visits completed worked closely home basefamily partnership coordinator provide services families ehs enrolled home basedcombination program option participatefacilitatecoordinate pregnant women educational meetings conjunction home basefamily partnership coordinator help build collaborations community partners recruitment children families submitted weeklymonthly reports coordinator regarding findings center level quality service delivery compliance noncompliance issues staffing needsconcerns etc assisted coordinator establish community linkages maximize resources benefit head start early head start families contribute attaining agency inkind goal participated ehs transition processes assist preparation pir program information report yearly needed director january 2006 january 2009 company name city state served director program implemented new programs services involving children supervised total 38 staff members 16 certified licensed therapists performed ongoing services familieschildren developmental disabilities indiana first steps 22 staff members operated performed programs services families children wrote proposal organized first beforeafter school program danvilles community schools managed prepared annual department budget semimonthly payroll fiscal concerns education masters degree public administration high point university city state public administration bachelor science human development family studies indiana university city state human development family studies family life educator certification senior services group facilitator certification adult basic educationged consultant additional information volunteer experience facilitate 55 growth group monthly new direction christian church 20132015 serve board member believers like us faithbased organization domestic violence among christians 20102013 organized provided event logistics annual kids fair danville 20072009 assisted coordinating summer event banquet facilities charles myers golf outing atriskyouth charlotte nc convention visitors bureau 2004 2005 board member healthy start girls group 20032005 board member community action agency 20012003 volunteer ywca annual girls sports camp 20012004 volunteer greensboro volunteer center annual human race walk 20002005 skills analytical skills attention detail budgets excellent communication concise consultant clients data entry database delivery educator excel microsoft office powerpoint windows word multitaskingprocesses proposal speaking quality quality control recruitment researching staffing phone typing skills excellent oralwritten skills,BANKING
volunteer front desk receptionistcanteen worker career overview highly enthusiasticself motivated skilled hardworking customer service oriented professional seeking position costumer service representative company order contribute organization problem solving strong communication skills ensure customer satisfaction core strengths strong interpersonal skills seasoned conflict resolution creative problem solver courteous demeanor energetic work attitude telecommunication skills typing skills 35 words multiple phone handling computer skillsword perfect pos familiar social sitestwitterapps consistently generated additional revenue skilled sales techniques worked museum attendantgreeted large crowds patrons upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders proficiency excel microsoft software volunteered red cross hurricane katrina relief baton rougelouisiana2005 whos student excellence baltimore city community college2004 vip math tutoring program baton rouge public schools 2008 work experience volunteer front desk receptionistcanteen worker mar 2014 nov 2014 company name city state greet visitors register blood donors upon entry building answer calls inquiry blood drive provide directions information blood donating areas check id non donor visitors monitor security footage assisted canteen work greeting donors donating bloodengage conversationmonitor dizzinessfaintingand weakness donating blood maintained uptodate knowledge red cross donation policiesrules regulation registering new donors musician choir director apr 2013 sep 2014 company name city state direct choir manner compliments support worship agenda congregation select appropriate music sunday morning special religious service may called pastor schedule weekly rehearsal choir preparation church performance attend monthly meetings board members maximize church choir membership contact supervisor supervisors name evie dedra mathews supervisors phone 2253448930 volunteer security museum greeter jan 2010 jul 2012 company name city state provide visual security presence galleries artifact collections special exhibit make hourly rounds ensure safety preservation art artifacts monitor entrance visiting patrons recording hourly activities daily log sheet ensure secure conditions maintained prevent theftor damage art objects duties greet visitors answer questions provide information directions different areas museum assist set special events volunteer supervisor barbara moir cotton breeding lab technician sep 2006 aug 2007 company name city state prepared sold broad range customized merchandise individuals commercial accounts resolved product issues shared benefits new technology cotton fiber repeat process treating seeds promptly responded general inquiries members staff clients via mail email fax dr j myers supervisors phone 2255782110 organists assistant choir leader jan 2005 jan 2007 company name city state assist main choir director leading worship music sunday services special services substitute director adult children choir provide musical accompaniment choir congregation conduct choral weekly rehearsals perform services collaborate director organize select music sundays special performances easter communion provide church office personnel appropriate information include church bulletin contact supervisor yes supervisors name roosevelt pryor supervisors phone 2253430065 student anatomy physiology laboratory technician dec 2003 jun 2004 company name city state process prepare animal tissue sample student lab worked team member performing cashier duties product assistance cleaning promptly responded general inquiries members staff clients via mail email fax accurately logged daily shipping receiving orders samples animals class examinations laboratory courses perform routine laboratory tests using written standard testing procedure responsible routine quality control procedures recording temperatures refrigerators freezers stores animal specimens clean lab session washing necessary sterilizing tools equipment supplies maintaining safety laboratory area equipment supplies materials student chemistry lab technician oct 2002 dec 2003 company name city state took special orders professor meet inventory supplies set prepare class demonstrations experiments maintain inventories order receive stocks materials supplies equipment classes laboratory use prepare dispense solutions chemical materials used lab classes include reagents chemicals bases acids buffers prepare unknowns students analyze issues maintains records materials loaned students instructors departments issues maintains records lockers supervisors name prof drfikire supervisors phone 4104626842 academic student academic advisor sep 2001 aug 2003 company name city state interacted class instructors schedule special exams students advise students regarding information academic requirements specific course program major assist students evaluating academic abilities setting career goals prepare advising materials student information light clerical filing entering student data information contact supervisor yes supervisors name joanna bagg supervisors phone 4104626024 casino shift security apr 1997 dec 1999 company name city state attended local regional national trade shows product development training defined company greet visitors monitor guard illegal activities theft vandalism escort gambling hall money transport gaming pit scheduled destination follow guidelines effectively perform functions job respond emergencies needed notifying local police supervisor record security log daily activities coverage assigned area well parking answer incoming callsdirect caller appropriate persons temporary security gallery attendant apr 1993 sep 1993 company name city state patrol assigned galleries beginning end shift maintain complete inspection artifacts collection premises report supervisors suspicious activities medical emergencies greet patrons provide general information visitors museum operating hours special events exhibitsas well public facilities ensure visitors safe pleasant experience check exhibits displays report displacement damage worked also team member performing cashier duties product assistance cleaning front desk security mar 1989 jun 1991 company name city state front desk security greet visitorscheck idhave visitors sign inissue temporary visitor passes valid parking passes monitoring entrance checking visitors employees identification inspect packages well sign deliveries watch report irregularities fire hazards leaking pipes security doors unlocked patrol areas periodically examine windows doors gates determine area secure follow guidelines appropriate procedures specified security handbook educational background bachelors degree history international studies 2008 louisiana state university city state us gpa gpa 30 12 semester hours history international studies gpa 30 analytical mathematic course focus analyzing differentiation integration analytical functions relevant analyzing problem solving laboratory work geology science lab course metric systems earth interiors crustal formations earthquake volcanoes associate degree general studies 2004 baltimore city community college city state us gpa gpa 32 12 semester hours general studies gpa 32 relevant coursework license certifications organic chemistry course chemistry laboratory statistical mathematics algebra personal interests skills customer service art clerical doors special events filing focus french l machinery director materials mathematics money office windows personnel problem solving quality control read recording research safety cash handling activities art paintingillustration composing playing music piano volunteer community events mentoring tutoring math elementary school students interior designingstudy architecturehistoric homes,AGRICULTURE
manager information technology building automation systems summary manager information technology building automation systems versatile building automation system engineer professional vast knowledge enterprise project lifecycle methodology experience deliver insightful network infrastructure building automation solutions network engineering expert strong background project management product support proven communication skills quality development standard documentation well genuine leadership assistance associates clients highlights enterprise platforms current pmp certification project tracking hardware software upgrade planning certified information security manager user experience ux design selfmotivated vast technical knowledge server management mac pc expert computer programming highly motivated resourceful control system design proficient multitasker accomplishments awarded navy marine corps achievement medal 2010 2011 2012 2013 awarded sailor year designation pacific naval fleet 2013 successfully managed network infrastructure server environment 150 users 300 pc network systems responsible training development 8 technicians project coordinators within team experience manager information technology building automation systems october 2014 current company name city state led crossfunctional team engineers qas ux designers develop features fix product defects delivered detailed feature roadmaps included action items project targets leveraged indepth understanding endtoend customer experience identify pain points latent customer needs managed 8 person local team allocating resources ongoing projects enforcing deadlines conducted computer diagnostics investigate resolve problems provide technical assistance support worked large enterprise business critical applications analyzed created new configuration packaged software meet business system requirements configured maintained provided trending performance analysis enterprise class storage systems performed secondlevel support workstation server class systems served technical lead server infrastructure including development qa staging production systems serviced electrical pneumatic mechanical microprocessor controls analyzed modified repaired digital control systems set tested configured networks desktops laptops printers created employee training materials procedures teach inhouse workers proper software hardware protocols diagnosed installed configured repaired computer systems software information systems technician july 2008 july 2014 company name city state utilized expertise support communications efforts operation iraqi freedom operation new dawn focusing network security microsoftbased programs installation maintenance affiliated hardware demonstrated technical expertise install upgrade troubleshoot networks related articles video teleconferencing systems routers servers computers switches sound systems entrusted confidential information successfully develop review specifications standards protocol inventory data well keeping numerous systems encrypted maintained monitored server room wireless network server infrastructure set staff workstations pcs macs phones laptopstranslated technical specifications detailed product requirements maintained audiovisual equipment including overhead projectors laptops video conferencing equipment education master science computer information science 2015 university houston city state usa top 15 class emphasis cyber security information awareness coursework operating systems system programming coursework computer networking information technology bachelor science management information systems 2011 university maryland university college city state usa coursework computer networking information technology 40 gpa skills system administration windows server 2003 windows server 2008 vmware active directory microsoft exchange 2013 large computer networks linux mac os microsoft dynamics access control security certifications certified naval information systems technician – first class petty officer e6 information systems security professional cissp microsoft certified systems administrator mcsa pmi project management professional pmp isa certified automation professional cisco certified network associate ccna certified network professional ccnp certified security professional ccsp video teleconference certified expert comptia security network,INFORMATION-TECHNOLOGY
consultant profile around 5 years experience gathering requirements design development testing implementing solutions sap mobile worked business analyst telecom utility industry good knowledge operations maintenance business process experienced sap eam using compatible units design integration design work orders experience endtoend process using computable units gas electric line business experienced planning executing scenarios endtoend testing documentation end user training performed configuration plant maintenance module end end process integration material management module knowledgeable sales distribution module extensive experience documenting reporting requirements development sap ecc bw possess ability grasp quickly new concepts apply skill typical requirements working large sap r3 implementations excellent team player deep sense commitment strong desire learn grow strengths include intellectual ability ability work pressure excellent communication interpersonal presentation skills good understanding software development life cycles different phases deans excellence scholarship distinguish scholar award ut dallas expertise 5 years experience information technology specialization gathering business requirements quality assurance testing configuration organizational units master data plant maintenance includes plants work centers functional locations equipment installationdismantling functional locations equipment hierarchy material serial numbers serial number profile maintenance plans measuring points counters document link maintenance processing corrective preventive maintenance notification types objects object information catalogs catalog profiles integration notification order order types operation list activity types boms costing sheets proficient testing change management tools like hpqc qtp smc planning development test cases test plans test scenarios meet products business requirements experience erp applications excellent communication documentation skills end user training testing including gui testing functional testing performance testing positive negative testing security testing integration testing system testing load testing interface testing regression testing design documents asis tobe process function specifications skills requirements gathering data analysis business analysis testing documentation configuration design functional specification accomplishments requirements gatherire rements propose solution align cureness testing evaluation analysis mastered engineering scureare essequirements propose solution align businessprograms including program name program namested equipment ensure compliance analyzed data provided recommendations resulted adoption new costsaving equipment received deans excellence scholarship “ distinguish scholar award ” ut dallas professional experience consultant 072014 062015 company name city state projects etgis leak repair cathodic protection requirements gathering data analysis perform mapping gis sap working developers creating dashboard reporting asset management perform interface testing using soapgui functional testing uat data cleansing involving creating dismantling reconfiguring equipment function locations maintenance items critical environment identifying data discrepancies comparing gis sap data working smes acting single point contact business users testers identified automated different processes significantly bring time resources providing technical functional support migration gis data sap working conversion requirements specifications definition data elements including clarification meaning purpose sap fields working closely asset strategists mappers gis engineers identify issues resolving using lsmwibip create update equipments functional locations responsible preparing training manuals end users using par problem action resolution quality center tool defect tracking responsible preparing requirements document testing enhancements gas compliance team configuration capacity planning work clearance management business analyst 052012 062014 company name city state southern california gas involved requirement gathering designed specifications business process interacted business users model requirements reporting participated jad gap analysis session configuring asset life cycle management cp10 gas storage riser inspection end end process using sap pm module integration mm module generated maintenance plans region preventive maintenance design bundling program generation orders region district street section segment house design exception report capture certain conditions requires different process integration gis sap design sent sap good understanding corrective preventive maintenance creation data using qtp training different environments scheduling click schedule click mobile preparing functional specification involved planning preparing test plan test cases test scripts based business requirements areas like notifications designs work orders equipments functional locations material reservation material master customer master purchase requisition financial transactions created test scripts front end testing using gui functionality qtp maintain requirements matrix hpqc managed hp quality center creating linking tracking defects writing running test scripts hpqc different scenarios providing support golive including training users preparing job aids end user training involved user acceptance testing reports debugging design test reports using bex analyzer define reports compliance compliance group key performance indicator develop data model worked closely development team worked translating business processes technical design documents mi process san diego gas electric projects construction planning design facilitated jad sessions electric field memo riser inspection dimp process sap plant maintenance module designed implemented electric field memo improve electric gas transmission field office operations automating end end process designed complex compatibility search electric field memo data extraction legacy system sap riser inspection designed process flow prepared functionalspec coordinated developers business requirements define test scenarios mobile application riser inspection performed end end testing sap mobile application provided training end users design process pmlite mapped custom table costing sheet costing generate letters form pdf sent customers testing adobe forms pmlite business analyst 012014 062014 company name city state gathered requirements implementing sap financial supply change management process participated brain storming sessions collections management business process defined test scenarios documented test scripts end end testing configure company segments company codes collection groups collection strategies data creation testing preparing job aids end user training business analyst 092010 022012 company name city state asset management life cycle responsible gathering requirements documentation testing worked translating business processes technical design documents worked creating query transforms etl process design validated reports coordinated developer requirements managed change management process uploaded scripts hp quality center excel tested enhancements reports functionality conversions performed shakedown adhoc testing uat performed smoke white box black box testing actual execution test cases reported bugs communicated developers tracking defects tracked reviewed analyzed bugs using quality center consultant 012010 052010 company name city state conducted market research prepared business plan exploring new market opportunities involved requirements gathering current market trend evaluation financial evaluation comparative study education training master science information technology management 2011 university texas city state united states gpa gpa 37840 gpa 37840 skills asset management business plan business process capacity planning change management conversion costing data analysis debugging documentation etl forms functional gis gui hp excel office migration developer pdf design process processes qtp quality reporting requirement requirements gathering sap scheduling scripts specification user training training manuals,CONSULTANT
healthcare administratoroperational staff reorg executive summary highenergy manager analyst executive assistant successful building motivating dynamic teams cultivates company culture staff members feel comfortable voicing questions concerns well contributing new ideas drive company growth naturally compelled streamline costs boost company moral revenue innovative management techniques including forms social media organized diligent excellent written oral interpersonal communication skills core qualifications operations management staff development policyprogram development hr experience supervision training crossfunctional team management codingmultimedia knowledge complex problem solving calm pressure sound judgment organizational restructurechange root cause analysis professional experience healthcare administratoroperational staff reorg oct 2006 apr 2007 company name city state responsible staff consisted 6 office clerks 4 surgeons 3 remote transcriptionists 3 parttime students 2 medical assistants 1 inhouse biller 1 inhouse transcriptionist negotiated terms new contract carve 95 inhouse billing offsite medical billing company ie invoicing payments payment plans collections liaison sdhs 47 vendors ie specialists credentialed hospitals medical supply vendors osha reps etc created comprehensive project plan total relocation practice beginning construction ending 2 months move cut costs substantially eliminating unreliable staff bringing motivated efficient workers also issued 2 promotions 3 raises encouraged verbal communication staff assisted achieving higher standards order move positions came implementing employee reviews learned prior issues sdhs osha immediately put controls place adhere compliance laws enforced via strict communication patience perseverance created project plans staff member introduce accountability learned regulate timelines outlook reporting progress tasks module implemented mandatory weekly staff doctors meetings order stay top ongoingnew situations created templates agendasminutes maintained ongoing task lists distributing based criticality attended monthly offsite meetings san diego county medical administrators stay informed current additionsamendments policies sharp scripps etc also attended seminars time enhance ability effective communicator administratorproject manager bookkeeper entire corporation plus 2 personal corps introduced quickbooks replace outdated complicated accounting software used synced reporting system accounting firm handled umbrella corporation reported employee payroll paychex checks cut operated ms office ms project quickbooks daily project managerproject analystexecutive assistant oct 2004 oct 2006 company name city state responsible complex projects vp risk solutions svp national consumer lending remote employee office svp 3 project managers traveled 35 time meetings various states performed project manager 3 large compliancerelated controls regarding new database developed risk solutions team created reports data requirements executed gap analysis root cause issues defined project scopes identified best practices created swimlanes timelines ms project facilitated dailyweeklymonthly conference calls resource team members created process flows compiledanalyzed information uncovered meetings reconciled general ledger lines create monthly variance reports svp assisted compliance questions fulfillment field reps regarding business unit procedures monitored monthly budget established new procedures controls tools concerning provided research analytical support design development implementation projects supporting project managers project teams researched maintained timelines problems concerns analyzed project requests determined requirements feasibility recommended improvements completed projectrelated responsibilities per vp svp needed instructed used strong communication skills developed solid relationships teams operated ms office ms project powerpoint visio daily healthcare administratoroperations office reorg jun 2003 jan 2004 company name city state supervised staff 6 medical clerks 3 doctors 1 psychologist managed aspects payroll including creating new system accountability responsible several large projects ultimately brought additional 30000month reduced ar 14 million 11000 personally reconstructing billing procedures collections enforcement small debt writeoffs maintained doctors files recredentialing cme hours hospital affiliations prepared weekly spreadsheetsreports excel access insure accurate statistical data regarding sources income identified ways lower costs increase efficiency services provided streamlined physical paper flow office implementing email addresses everyone office eased huge burdens collectors increased productivity healthcare administratorbusiness office reorg jan 2003 mar 2003 company name city state supervised staff 25 collectors 25 administrative assistants investigated delinquent accounts provided reasonable solutions collectors created maintained daily reports cost efficiency overall collections daily income determined cost supplies doctors employees etc lowered costs 25 responsible things related human resources restructured personnel needed departed reorg stable successfully completed logistics supervisor mar 2002 dec 2002 company name city state contracted supervise special account jcrew clothiers consisted staff 18 createdmaintained reports manifests bill ladings etc manually via excel learned aspects logistics designedsupervised creation database fox pro linked excel produce master list items en route warehouse overseas tracked freight entered long beach harbor leaving trucks database created bill ladings manifests several reports within seconds also added controls virtually loaded containers po weight enabling workers load within legal parameters without error participated great deal problem solving troubleshooting departed contract successfully completed junior healthcare administratorstatistics coordinator mar 2000 jan 2002 company name city state identified opportunities lowering costs increasing efficiency services order maintain federal grants worked closely decision support medical records several departments determine cost frequency reimbursement patterns identified services sought resources obtaining data applicable newborn careline dept objectives trained assisted coached clerks techs nurses doctors organization data activities database operations gathered reviewed verified statistics via obstat database access bridge daily maintained backup databases well installations coordinated 93 nurses schedules using ansos modifieddeveloped simple scheduling programs ease complications departed due corporate restructuring resulting loss 1000 employees statistics coordinator jul 1999 mar 2000 company name city state created implemented wars database pharmacy administration accounts receivable department archived figures accounting department review cooperated data management daily basis createdproduced six daily reports excel substantiate balances 4 onsite pharmacies 2 remote infusion centers responsible paymentsinvoices delegated postings appropriate ar reps created spreadsheets special projects excel microsoft word needed responsible offsite storage archives facilities electronically released available medicines billing collection reps daily worked pdx desktop 7000 specialized clinician services scs ansos pc anywhere daily transferred newborn careline department position created encouraged take education bachelor arts psychology university southern california city state graduated magna cum laude associate arts social sciences long beach city college city state graduated honours skills reorganization procedural evaluations ability collectanalyzereport data easily work team independently great ability lower costsincrease efficiency ms project ms office windows os mac os visio advanced coding fbml css html databases designed still use lbmmc obstat wars nec preload db,HEALTHCARE
datastage etl developer summary 6 years etl experience extensive experience business system analysis across multiple platforms using full software development life cycle worked role data warehouse specialistetl datastage developer production support analyst requiring subject matter expertise dealing mainframe sources cobolascii file structure distributed sources rdbms handling business intelligence data db2 netezza oracle sql server hadoop hive data warehouses worked developing supporting major banking credit card conversion member debt solutions project unites services automobile association projects involved requirement analysis risk assessment management data planning driving process implementation team management project tracking customer interaction release management defect tracking deliverable warranty support period established exemplary record providing successful system support delivering business value midlevel large business intelligence applications demonstrated excellent leadership skills handling multiple offshore nearshore project assignments multiple resources delivered requirements time skills expertise ibm datastage 8591 115 versions perform etl elt operations data proficiency unix shell scripting proficiency writing debugging complex sql informatica etl support experience version 91 hands experience ibm db2 netezza sql serveroracle data archival ibm biginsights hive tables experience controlm scheduling tool accomplishments ibm certified solution developerinfosphere datastagev85 ibm certified solution developerinfosphere datastage v91 certified oracle database 11g sql fundamentals experience datastage etl developer jan 2016 current company name city state member debt solutions project project involved conversion unscalable sql sandbox data scalable netezza collections data capable large scale analytics developed datastage jobs load collections data multiple sources aspectcacsstrataficofidelity fdr respective dimensions fact tables required business transformations involved phases sdlc created detailed analysisdesign documents source target mappings developed maintained accurate project documentation data model diagrams provide management proper understanding organizational needs prepared technical data flow proposals enhancements integration existing thirdparty datacommunicated business users project management get business requirements translate etlelt specifications provided technical support business team user departments projects handled multiple offshore nearshore resources project delivered requirements time ​​ biginsights data archival part raw data archival worked project developing framework load raw files foundation layer coding done unix shell scripting data loaded foundation layer bigsql compatible hive tables built top itthe hadoop data read hive query language used discovery purpose ​ datastage 115 migration project worked migrating datastage jobs infosphere information server version 91 infosphere information server version 115 primary task gather migration requirements design topologyplaybook test jobs qa server ver 115 production implementationsupport datastage etl developer feb 2013 jan 2016 company name city state credit card conversion project large project integrate single entity credit cards dual entity credit cards migration enabled crossborder portfolio view credit card applications enabled maintaining plastic number across history analytics usage developed datastage jobs etl transformations requirement provided load respective dimensions fact tables lead offshore team throughout project created detailed accurate project documentation application sme subject matter expertise project implementation offshore informatica datastage etl conversion migrated 180 mappings informatica etl tool datastage tool part etl conversion project analysed informatica workflowmapping converted datastage jobs industry standards performed test case scenarioproduction implementation support datawarehouse migration ibm netezza migrated 100 tb data ibm netezza platform multiple db2sql oracle warehouses involved requirement gatheringtable design etl designtesting implementation datastage server migration project worked migrating 1000 datastage jobs infosphere information server version 81 infosphere information server versions 85 91 years production support analyst jan 2012 feb 2013 company name city state data management return service primary objective project maintain extract transform load etl portfolio projects enterprise levelin production support role provided quick problem resolution daily weekly monthly processing cycles executing datastageinformatica period established exemplary record providing successful system support delivering business value midlevel large business intelligence applications also worked service requests developing etl datastage jobs small business requirements education training bachelor technology 2011 anna university city state india business intelligence training 2011 tata consultancy services city state india september 2011 december 2011 course provides overview gives business information technology professionals confidence dive right business intelligence data warehousing activities handson training provided etl tools informaticadatastage data warehousing environment 90 days datastage training 2012 greens technologies city state india course designed introduce etl developers datastage development data warehousing data modeling trainings realworld etl process implementations activities honors distinguished achiever award tata consultancy services feb 2015,AUTOMOBILE
director executive profile forward thinker expertise marketing partner acquisition contract negotiation communications project management collaboration consensus building combined masters degree business administration professional experience 021999 current director company name city state currently lead key discounts initiatives involving technology branding marketing strategy development evaluation new member benefit programs collaborate clubs ensure consensus partner marketing branding technology efforts contract negotiations partner acquisition actively lead club work teams including discounts task force member data capture team member offer database group discounts rewards rebranding team develop present topics discounts subcommittee led club discussions resulted unprecedented associationwide promotional commitment discount partners led staff efforts timely successful evaluation selection vendors discounts technology solution oversee development multichannel program marketing materials club use including social media digital programs provided thought leadership creation new system provides analytics insights partner performance marketing exposure led sales acquisition efforts resulted addition numerous key brands show card save program including new york company targetcom directv dell circuit city best buy successfully negotiated new partner contracts launched new programs including aaa prescription savings targetcom shell gasoline program payless ups travel money programs 091997 021999 internet development project manager company name city state promoted position managed overall internet project technical development aaacom functionality online travel bookings routings travel material requests tourbook lookup managed staff four developers directed work internet designers content editors technical writers departments delivered enhanced national web site application time testing conducted focus groups determine site usability design effectiveness oversaw rfp process selection national internet service provider evaluated internet costs developed recommendations club pricing collaborated business lines develop specific approaches integrating deploying internet service delivery channel 041996 091997 electronic publishing manager company name city state responsible aspects america online aol project interim internet project aaacom major accomplishments included managed accelerated creative technical development aaacom using inhouse technical publishing resources built strong working relationships internet development committee members managed development tourbook zip code aaa offices dues approved auto repair database search functionality created content promotional programs online sites including two successful online contests doubled site visits promotional period initiated development secure web site allowing credit card transactions streamlined method receiving online membership applications 071991 031996 marketing product development manager company name city state performed various marketing project management functions within publishing area provided financialmarket feasibility analysis potential business opportunities including electronic travel kiosk multimedia venture became marketing manager publishing division january 1993 developed club travel store program directtomember publications sales test club marketing programs retail publications served 18 months program manager aaas world cup soccer national sponsorship oversaw club promotions aaa product development retail distribution premium product salesdevelopment sponsors 071990 061991 vice president branch administrator company name city state managed operations seven branches 45 employees 184 million deposits developed managed successful plan maintain existing customer base period government intervention 101986 061990 vicepresident company name city state given statewide marketing responsibility january 1990 36branch institution previously directed functions banks 20office daytona region managed 750000 marketing budget staff six developed implemented innovative cost efficient marketing plans promote bank products services directed several successful multimedia campaigns including one attracted 20 million deposits 90 days launched business development program generated 14 million sales three months program focused prospect development formalized sales reporting sales tracking followup incentives recognition established managed eightperson outbound telemarketing department generated 2 million deposits first four months 011984 091986 business development representative company name city state created newcomer program designed attract business people moving area managed sales efforts generated 20 million deposits first five years promoted vice president regional marketing manager result 011981 011984 newspaper reporter company name city state covered city government general news feature stories promoted business writer reported financial topics studying mba education 1984 masters degree business administration stetson university city state business administration 1981 bachelor science degree journalism business florida southern college city state journalism business skills america online aol auto repair branding budget business development com content contract negotiations contracts credit database delivery dell financial focus government internet development internet service provider leadership marketing plans marketing market marketing manager marketing materials mba money office multimedia multimedia pricing product development project management publications receiving retail rfp sales salesdevelopment sales reporting shell stories strategy development telemarketing web site writer zip,AUTOMOBILE
system administratorassistant supervisor professional background 20 years experience diversified background facilitator contingency planning seasoned information technology leader team player technologist ability evaluate problems develop strategies implement information technology solutions 15 years progressive experience developing implementing logistics system support aircraft logistics healthcare management information command control systems particularly adept handling change startup problem situations involving business processes supporting systems directed successful implementation financial healthcare logistics management technical information systems completely knowledgeable experienced support planning techniques weapon logistics transportation security healthcare management critical mission computer systems architectures support provided ranges technical systems functional contributor program manager andor business developer consultant depending needs program customer skill highlights strong medical ethic problem resolution ability professional experience 102001 current system administratorassistant supervisor company name city state edwin combs supervisor 618 2292955 assistant amca4 supervisor functional systems administrator fsa scott air force base amca4 logistics systems a4 focal point integrating ustranscom af maf amc logistics c2 logistics management systems insure seamless user friendly system support mobility air forces global reach mobility missions primarily insures basic infrastructure policies programs support worldwide enterprise logistics system delivering implementing lean logistics framework needed provide support af elog 21 initiatives needed integrate dod joint af support war fighter understand technologies xml java interface communications technologies needed support af amc efforts areas technical data logistics management business intelligences implementation distribution user access levels mobility enterprise additionally completely understand technologies transactional processing systems unix windows publish subscribe using web services bi seamless data sharing relational databases data repositories gui tools wireless networks etc provides technical advice design development sustainment management c2 logistics systems assists development functional guidance new systems major system modifications system integration needed support logistics operations planning management execution business processes needed support amc mobility 21 operational concepts af digital technical data 21st century ten years specialized experience diagnostics troubleshooting personal computers lan local area network related components windows vista xp 2000 networks 750 users configures user accounts security groups directory resources administrator dra lead technician setting private network shipped offsite bases include microsoft server 2003 active directory created standard operation procedure sop vtc operating instruction oi communications security comsec coordinates schedules provides training users vtc equipment tandbergs vosip telephones computer related equipment divisions primary video teleconference facilitator eight years maintains one vtc room unclassified classified vtcs responsible coordination setting vtcs approximately 30 month primary comsec responsible officer commands vtc 072000 012002 healthcare consultant company name directed successfully implemented health screenings include blood pressures cholesterol diabetes testing fortune 500 companies daimler chrysler union pacific railroad database management using health risk assessment tool analyzed data provide companies detailed metrics employees health assessments contacted major health organizations request informational materials addition created fact sheets presented individuals regarding results screening answered general questions often recommend customers contact physician provided educational materials customers contact information customers needed physician assistance 121999 072000 clinical research associate company name responsible developing documenting advocating implementing integrated medical system concepts bmt division program lead four pharmaceutical companies hospital clinical trials lead data integration within bmt division developed maintained records database study patients information identified reported provided recommendations bmt staff regarding clinical studies responsibilities included patient contact inform procedures side effects follow physician established effective working relationship persons different organizational levels 121997 121999 company name responsible developing documenting advocating implementing integrated medical system concepts bmt division program lead four pharmaceutical companies hospital clinical trials lead data integration within bmt division developed maintained records database study patients information identified reported provided recommendations bmt staff regarding clinical studies responsibilities included patient contact inform procedures side effects follow physician established effective working relationship persons different organizational levels united healthcare roho incorporated education training masters information management webster university city state information management bachelor science health education southern illinois university city state health education may 2004 master arts computer resource information management webster university computer resource information management coursework program management systems analysis design database management security business administration business administration 1996 bachelor arts community health education southern illinois university edwardsville il community health education 1993 associate science southwestern illinois community college may 2004 microsoft certified systems engeneer mcse microsoft certified systems engineer certification managing maintaining windows server 2003 environment implementing managing maintaining windows server 2003 network infrastructure may 2004 security certification skills active directory air force basic bi business processes database management database fsa functional gui instruction java local area network lan logistics managing materials access microsoft certified microsoft certified systems engineer mcse windows 2000 enterprise network networks organizational policies program management relational databases risk assessment standard operation procedure sop supervisor systems analysis design system integration technician telephones troubleshooting unix video vista xml,HEALTHCARE
engineering intern summary contribute skills experience development organization achieve growth professional career path education training bachelor science civil engineering 2017 san diego state university city state professional project manager bootcamp 2008 pmp institute city state nitc plumbingpipe fitting journeyman license 2004 local 525 plumbing apprenticeship hall city state associate science airframe power plant 2002 vincennes universitypurdue university atc city state experience company name city state engineering intern 092015 current performs complex engineering designs preparation preliminary final engineering plans aids creating specifications cost estimates construction andor improvement storm drains streets sanitary sewers related structures preforms engineering calculations hydrologyhydraulic structures land surveys highway street alignments prepares legal descriptions grant deeds easements street rightofway participated rightofway negotiations acquisitions investigated checked tentative final subdivision maps accuracy design completeness conformance local subdivision ordinance state subdivision map act helps design coordinate construction improvement projects reviewed improvement grading plans composition accuracy provided written oral information public contractors developers engineers related issues attends meetings made presentations various committees commissions professional community groups wrote council agenda statements reports correspondence required conducted studies related planning public works facilities company name city state preload supervisor 042011 092015 managed department resources ensure maximum output accuracy efficiency time total 7 workers directed daily trans load activities support account objectives level service cost management customer expectations volume requirements established promoted positive team oriented work environment emphasizing employee involvement proactive communication interdepartmental cooperation continual improvement levels implemented employee personal development plans required ensure continuing professional growth department personnel maintained responsiblity ensure employees adhere safety policies procedure times operating full compliance department station corporate osha wisha requirements company name city state journeyman plumberpipefitter commercial 022007 062010 installed proper plumbing pipefitting installation city center project largest privately funded jobs american history costing total 92 billion dollars 16797000 sqftof mixeduse complex 76 acres constructed various types pipe joints high lowpressure systems including threading brazing soldering welding leadwiping joints mandarin tower luxury 5 star hotel total 56 floors 392 rooms cut fit fabricated assembled wide variety articles materials devices including steel copper brass glass plastic cast iron corrosionresistant pipe tile concrete type piping providing safety first mentality working aria resort casino 4004 room mega resort stands total 600 ft tall installed fittings boilers hangers anchors fixtures guides veer towers twin 37 story 480foot residential tower houses 337 luxury condominiums veer towers lean 5 degrees center opposite directions makes engineering accomplishment company name city state journeyman plumberpipe fitter 042004 022007 preformed proper installation plumbing pipefitting installation blue green club 36 time share located west side las vegas strip 7 floor lowrise 149 million total cost knowledge underground sewer lines draining system phrase new construction many small businesses greater las vegas area constructed various types pipe joints high lowpressure systems including threading brazing soldering welding leadwiping joints many las vegas schools cut fit fabricated assembled wide variety articles materials devices including steel copper brass glass plastic cast iron corrosionresistant pipe tile concrete makeup installed fittings boilers hangers anchors fixtures guides knowledge underground trim work installation fixtures passed nevada state licensure plumbingpipefitting company name city state helper plumber 012002 042004 aided installation underground 2nd rough finish trim direction journeymen level plumber ability solderedbrazed copper piping installation cast ironpvc cpvc stainless steel iron gas pipe galvanized pipe skills proficient microsoft word excel spreadsheet ability type excess 50 wpm minimal error working knowledge autocad 2015 3d rendering micro station medgas certified knowledgable osha 30,ENGINEERING
principal accountant summary capable accountant successful managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes highlights financial statement analysis lawson financial knowledge peoplesoft knowledge general ledger accounting advanced computer proficiency pc mac experience principal accountant mar 2014 current company name city state compile reports supporting schedules inclusion opcs monthly financialstatistical operating reports sec filings well rus rural utilities services filings collaborated extensively auditors preliminary yearend audit processes senior accountant revenue purchased power maintain revenue aspects include billing collections variance analysis audit balance resolve reconcile discrepancies payments receipts accounts andor source documents posts transactions accounts journals ledgers process prepare financial statements auxiliary companies agreements opc develop maintain account hierarchiescodes within general ledger system monitor system functionality process reconcile monthly debt costs interest incomeexpense investment income assists general accounting finance work including asset inventory budget depreciation expense monthly bank reconciliations mitigate process improvements address overall departmental inefficiencies corporate accounting consultant apr 2005 jun 2006 company name city state participated largest restatement us history financials accordance gaap accounting periods 19992004 directed securities exchange commission sec assisted client management analysis assessment internal controls including limited documentation testing policiesprocedures guidelines established sarbanes oxley act sox compiled forensic data use multisite facility reconciliations federal investigations audited testing accounts identify errors prepare necessary adjustments peoplesoft implemented process improvements revenue analysis quality controls 7000 gl accountfacility combinations financial reporting consultant jul 2003 mar 2005 company name city state reviewed prepared consolidated financial statements well footnotes financial statements managements discussion analysis cokes 10k 10q compiled quarterly earnings release review preparation income statement facilitated preparation filings maintenance schedule coordinated prepared sarbanesoxley documentation external financial reporting department participated budget forecast processes sec tax reporting requirements audit schedules various accounting projects ensured accuracy reporting standardizing daily procedures effecting compliance controller apr 1999 jul 2003 company name city state assisted preparation consolidated reporting internal external agencies supervision 3 direct reports assistant controller senior staff accountants provided variance analysis executive management highlighting key revenue metrics market trends advised executive management regarding current trends liaison external auditors completed two corporate mergers due diligence audits required sec assistant controller responsible oversight gl audit budget consolidation financial reporting processes facilitated conversion new accounting software chart account processes supervision 2 staff accountants hr administrator maintained corporate accounting functions training new employees special projects manager accounting responsible accounting general ledger financial statement reporting related 26m domestic syndicated radio advertising sales revenue developed implement revenue recognition unusual activities trade crossmedia deals assisted budget preparation monitor key revenue expense trends prepared monthly close variance analysis packages intercompany transfers two operating companies one consolidating business unit senior financial analyst jan 1998 apr 1999 company name city state compiled reconciled annual sales monthly basis review corporate agreements prepared monthly p l statements directors measure performance sales targets prepared weekly corporate flash monthly journal entries balance sheet reconciliation monthly reporting revenue cost drivers direct expenses executives revenue analyst may 1996 dec 1997 company name city state responsible monthly reporting subscriber billing regional cable service affiliates payment tracking allocations reversals forecasts actual journal entries maintained collection issues policies regarding payments credits accounts status heavy departmental team interaction education master business administration finance 2002 rutgers university city state bachelor business administration accounting 1991 pace university city state skills microsoft excel peachtree peoplesoft sap sarbanesoxley sql,ACCOUNTANT
executive chef professional summary dynamic accomplished catering food service professional prior work social corporate markets notable successes large scale event planning food production food preparation menu development currently seeking management position food service skills conflict resolution leadership skills staff training premier ordering fmsfood management systems hospitality suite payroll scheduling servsafe certification high energy vendor relations syscous foods performance assessments menu planning problemsolving strong work ethic work history executive chef 062016 current company name – city state inventoried food ingredient supply stock prepare plan vendor orders hired trained managed kitchen staff including employee development issuing disciplinary action conducting performance reviews incorporated customer feedback experimentation creation new signature dishes monitored linework processes ensure consistency quality quantity presentation generated employee schedules work assignments determined appropriate compensation rates ensured personnel safety kitchen sanitation proper food handling storage planned promotional menu additions based seasonal pricing product availability executive chef 012015 032016 company name – city state consistently verified kitchen staff followed recipes portioned serving guidelines correctly actively participated staff meetings operated effective management team leader identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction worked nutritionist doctors develop proper meals patients special needs responsible weekly cleaning schedule submitting cleaning reports management ensured smooth kitchen operation overseeing daily product inventory purchasing receiving executive chef 082012 012015 company name – city state collaborated closely food beverage director conduct staff meetings resolve service product personnel issues consistently kept clean safe environment adhering federal state local sanitation safety requirements established maintained open collaborative relationships kitchen team conducted daily inspections maintained food sanitation kitchen equipment safety reports enforced appropriate workflow quality controls food quality temperature consistently tasted smelled observed dishes ensure visually appealing prepared correctly responsible managing food production high volume 15 million account sous chefinterim executive chef 012009 082012 company name – city state inspected dining serving area ensure cleanliness proper set instructed cooks staff preparation cooking garnishing presentation food responsible managing food production high volume 3 million account responsible managing employees boh foh daily experience managing branded retail locations responsible keeping inventory levels ordering products compliance assisted training accounts area new fms system developed menus pricing special food offerings increase revenue customer satisfaction effectively managed kitchen staff banquets catered events kitchen supervisor 062005 062009 company name – city state delivered quality service providing warm welcoming environment maintained clean dining room lobby service areas times ensured compliance relevant regulatory employment rules standards updated daily logs computer tracking systems relevant documentation operated kitchen equipment adeptly followed proper standards product freshness food safety weights measures refrigeration sanitation kitchen manager 062005 082008 company name – city state responsible ordering food service products created implemented haccap program food safety created implemented inventory program assist restaurant ordering organization managed food production managed kitchen staff trained staff proper cooking procedures well safety regulations productivity strategies security policee4 senior airman 052000 102005 company name – city state commanded operations post including personnel weapons equipment coordinated training schedules filed crucial administrative paperwork led military police teams support battlefield operations certifications servesafe certified focus portion cost control knowledge food service management focused disciplined conflict resolution techniques knowledge premier ordering assisted training roll fms 40 featured entertaining sodexo mediterranean culinary creations kitchen staff training education associate arts culinary arts 2005 savannah technical university city state majored culinary arts minored sanitation graduated 35 gpa graduated top 10 class food preparation kitchen management patisserie confectionery international cuisine 2002 united states air force city state security policeculinary course work leadership skills emphasis training military police skills administrative premier conflict resolution cooking cost control customer satisfaction staff training focus food safety inventory inventory levels leadership leadership skills team leader director managing market meetings weapons personnel police pricing producing purchasing quality receiving retail safety workflow additional information accomplishments contest winner 2011 entertaining mediterranean sodexo new recipes contest catered 2013 kentucky derby two time legendary service award winner first receive double gold score national food service audits two years straight,CHEF
business development consultant skills 3d budgets color council cpt client floor plans forklift manufacturing processes presentations real estate safety sales seminars spreadsheet technician vision experience march 2014 august 2014 company name city state business development consultant phoned emailed actively followed potential leads given management answered calls scheduled appointments sales team logged customer information vinsolutions confirmed appointments scheduled follow ups customers notified necessary departments appointments set maintained goal 810 appointments created daily recorded daily weekly appointment information spreadsheet measure success goals november 2011 april 2014 company name city state senior design consultant developed exterior design concepts planned schematic color finish colors chosen reviewed project costs budgets adherence schedules ensured project vision design intent reflected successfully april 2009 november 2011 company name city state expo design desk associate generated sales leads design associate assisted lead designers floor plans elevations 3d perspective views prior presentation client assisted designers material boards inhouse review presentation reviewed project costs initially home owners voted employee committee president planned employee events fundraisers march 2004 march 2009 sales associatewall paper specialist sherwin williams lawrence ks ordered contacted handled wallpaper sales passed skill level tests 95th percentile month organized conducted presentations faux finish clinics public cultivated long term relationships area contractors primary representative area home shows real estate seminars visited home sites assess fulfill customer needs interior exterior projects education training university kansas interior design bachelors degree interior design 2016 professional certified production technician manufacturing skill standards council mssc profile cpt certified safety manufacturing processes production forklift certification washburn institute technology topeka ks silver level kansas workready certification 2016 osha 10 general industry certification may2007 university kansas city state interior design bachelor fine arts interior design,BUSINESS-DEVELOPMENT
accountant summary detail oriented efficient accountant excels managing multiple tasks fast paced environments proven track record meeting deadlines streamlining processes promoting positive work environment articulate communicator known delivering excellent customer service internally externally selfmotivated team player demonstrates high level quality work professionalism education bachelor science accounting information management university texas dallas bachelor arts psychology university texas dallas highlights account reconciliation expert financial modeling variance analysis corporate ga cogs accounting cash forecasting capitalization fixed assets analytical reasoning effective time management superior research skills intermediate excel skills including pivot tables vlookups inventory accounting computer skills netsuite quickbooks cognos impromptu jdedwards as400 sage fas fixed assets bna fixed assets businessobjects crystal reportscurrently sap crystal reports hyperion essbase experience company name city state accountant 122012 current compile analyze financial information prepare financial statements distributed internally externally reconcile bank accounts general ledger monthly basis manage fixed assets ensuring assets meet threshold input accurately depreciated properly analyze inventory expense assets accounts research resolve discrepancies coordination fulfillment team monitor record bank activity daily basis analyze past costs revenue provide cash forecast weekly record cash receipts revenue associated company reconcile subledger general ledger verifying monthly activity forecast balance sheet cash flow forecast based yearly budgeted income statement reduced closing time monthly quarterly close 25 implementing accurate efficient procedures company name state staff accountant 092008 122012 tracked capital improvement projects as400 system checking status confirming expenditures provided accounting support needed managed fixed assets generated year end depreciation reports recorded general ledger coordinated conducted citywide asset audit investigated resolved discrepancies monthly bank accounts tight deadlines verified department software interfaced appropriately communicated various departments provide information answer questions documented procedures appropriate prepared yearend audit schedules ensured accuracy researched resolved auditors inquiries requests recorded state federal seizure forfeiture funds received expended balanced corresponding general ledger accounts coordinated police department ensure accuracy annual state federal reports generated yearly 1099 report general ledger electronically filed 1099 report irs reconciled municipal court transactions general ledger well filed quarterly annual reports investigated resolved discrepancies monitored bank accounts investment activities recorded investment maturities purchases interest updated investment spreadsheet reflect current balances outstanding bonds certificates deposits innovated accurate efficient method proper accounting assets coordinated fellow staff improve processes provided administrative support filing gathering reports creating preparing spreadsheets special projects providing assistance information financial accounting issues company name city state staff accountant 122006 052008 maintained capital expenditures bna organized conducted asset audit 26 regional branches interfacing asset branch manager drafted monthly depreciation reports computed depreciation reconciled branch sales reports bank account activity audited weekly accounts payable check runs audited daily accounts receivable credit reports researched validity invoice void requests investigated resolved credit card bank deposit variances company name city state accounting assistant 032005 122006 prepared input daily monthly journal entries general ledger analyzed reviewed expense reports accuracy performed monthly balance sheet reconciliations recorded monthly yearly accruals input new vendors invoices accounting system conducted weekly check runs prepared daily cash reports performed transfers needed managed bank accounts 24 properties performed intercompany transfers needed,ACCOUNTANT
risk specialist professional summary sales operations professional experience wholesale retail servicing loss mitigation mortgage banking industry expertise includes cold calling mortgage processing operations underwriting quality assurance developing refinance liquidation program mortgage servicing company experience march 2014 november 2014 company name city state risk specialist perform duties integrated partner home loans business leaders ensure appropriate awareness execution risk management process assist identifying designing executing appropriate risk management processes practices establishing wellmanaged business responsible standard risk reporting management including inputupdates various reports august 2010 february 2014 company name city state loan modification underwriter review analyze borrower documentation determine income repayment ability assess borrower hardship analyze housing expenses determine proper loan resolution work loan modification underwriter chase bau hamp freddie mac fannie mae fha loans work loan remediation underwriter specializing post modification auditing remediation review recommended foreclosure prevention alternatives offered homeowner ensure investorinsurer guidelines followed analyze delinquency perform escrow analysis analyze modification scenarios proposals recommend appropriate loan workout reviewed default escalations foreclosure recession reviews duplicate mha files received 3 awards outstanding quality production february 2009 july 2010 company name city state mortgage refinance liquidations manager manage pipeline current qualifying refinance candidates worked motivated candidates effort increase credit scores meet new mortgage guidelines work mortgage portfolio managers develop loan settlement borrower maintains profitability yield investor provide principal reduction borrower developed refinance program mortgage servicing company provide exit strategy qualifying refinance candidates order increase cash flow company third party mortgage investors performed due diligence mortgage created asset sheets showed borrower ’ credit mortgage payment histories employment previous appraisal values current market property values developed direct mail phone campaigns reach qualified borrowers attempt originate new loan borrower would provide tangible benefit coordinate flow refinance activity provide microsoft excel reports prodovis management 3rd party investors mortgage portfolio investors april 2008 january 2009 company name city state account manager recruited physicians cold warm sourcing matched open permanent physician opportunities coordinated activities physician client interview process closing september 2007 april 2008 company name city state account executive originated conforming jumbo altaa home equity loans mortgage brokers maintained monthly funding average one two million dollars april 2007 august 2007 company name city state loan acquisitions account executive made cold calls banks acquired portfolios distressed charged 1st 2nd mortgage liens acquire distressed loan portfolios worked point contact banks due diligence team solve problems occurred due diligence process july 2004 april 2007 company name city state loan processorwholesale account executive worked inside sales associate managing production team outside michigan sales representative helping increase monthly production volume five million eight million dollars nine month period worked mortgage processor largest team division loan processor monthly production volume increased 75 million 110 million dollars nine month period june 2003 july 2004 company name city state retail mortgage account executive worked subprime lending division originating purchase refinance home equity mortgage loans developed self sourced referral method utilizing 3rd party collection agencies new mortgage leads november 2002 june 2003 company name city state retail loan officer worked subprime lending retail office originating purchase refinance home equity mortgage loans highest producer office february 2003 may 2001 july 2002 company name city state bpo support analyst worked inside support help desk analyst freddie macs bpo software provided phone email support bpo appraisers needing assistance uploading bpos bpodirectcom education 2004 university phoenix dallas campus city state united states masters business administration business administration 1998 texas tech university city state united states bachelor science degree telecommunications marketing telecommunications marketing skills,BPO
corporate facilitator performance coach developer summary corporate trainer performance coach 25 years business experience including 18 years training interactive engaging high energy corporate trainer wide bandwidth corporate entrepreneurial experience solidify content enable material business relevant lead others adopt change proven methods skilled engaging groups quickly building trust involvement ensure participants improve job related competencies coach others higher levels peak performance maintaining confidentiality privacy core qualifications active participation groups plans events excellent classroom management interactive teachinglearning clear public speaking skills active listening skills positive atmosphere promotion innovative lesson planning performance assessments achievements •facilitated 65 million innovated cost savings clients •facilitated 500000 training revenue 2012 •obtained four dale carnegie certifications one year 2005 •consistently receive “ exceeds ” training evaluations •coach profile international incorporated assessments increase behavior change professional experience corporate facilitator performance coach developer january 2005 current company name city state collaborate senior leadership team tailor training managed design development implementation administration instructorled corporate training including feedback survey forms supporting materials monitor evaluate effectiveness training programs client maintain high performance standards throughout training individual coaching health coach corporate health educator january 2010 january 2014 company name city state coached patients using motivational interviewing skills guide direction unique goals employed creativity planning delivering wellness initiatives individual behavior change centered coaching balanced program approach included aspects physical social occupational intellectual emotional wellness provided dedicated telephonic health coaching approximately 5090 patients per week per year improve cholesterol blood pressure weight management exercise glucose stress management worklife balance smoking cessation lifestyle impacts regarded one top 5 coaching staff mentoring responsibility 15 monthly peer health coaches corporate health educator regards wellness workplace coached senior executives physicians personal health changes certified wellness program manager health coach corporate health educator january 2005 january 2010 company name city state provided objective direction creativity ideas planning delivering wellness initiatives developed resultsoriented wellness program corporations individuals program design included interventions incentives recognition campaigns vendor selection structured supportive environment associates encouraged rewarded healthy lifestyle evaluated outcomes alignment measurable goals feedback designed implemented corporate wellness division health brokerage firm authored published healthy profits 5 areas strategic wellness workplace coauthor ignite passion published corporate wellness magazine present international local regional audiences concerning soft skills training workplace wellness manager retail systems project manager trainer january 1997 january 2005 company name city state managed associates involving workflow quality control conflict resolution review process supervised direction multiple third party vendors development corporate projects business liaison external store automation corporate business units trained true value employees trainers members corporate software projects control direction project manager 1 million ground instore catalogordering system reaching 1000 users coordinated 40 member team multiple states two year period responsible departmental management direction profit dollars excess 65 million revenue education training foundations motivational interviewing ii motivational interviewing midatlantic attc 2012 dale carnegie multicertified facilitator 5 dale carnegie chicago il 2004 2011 intrinsic coach® development intrinsic solutions international 2010 wellcert certified wellness program manager cwpm 2007 chapman institute city state certified professional life coach personal life coaching 2004 life coach college city state bachelor science business administrationinformation technology 1981 robert morris university city state business administrationinformation technology skills approach automation balance catalog coach coaching conflict resolution corporate training creativity client direction educator forms instructor leadership materials mentoring profit program design quality control strategic stress management structured training programs unique workflow author additional information honors activities dale carnegie chicago beyond call award 2009 whos among executive professional women cambridge honors edition 20082009 vicepresident treasurer founding member womens leadership network 20062007 true value company beyond award 4 four time award recipient 19972005,ADVOCATE
business development analyst summary seeking career product control analyst diverse multinational company value integrity courage good leadership disposition enthusiastic leaning teamwork performance comprehensive academic experience finance accounting investment management effectively utilized highlights superior time management financial accounting control management financial analysis reporting ms office suites quickbooks advanced computer proficiency analytical problem solving abilities critical thinking deadline driven strategic financial planning modeling proficient sap fico business analysis valuation budgeting forecasting planning accomplishments led development two financial reporting methods measure productivity efficiency two giant oil gas companies experience business development analyst august 2012 current company name city state managed budget forecasting goal setting performance reporting accounts analyzed legal documents including wills insurance policies corporate contracts designed created weekly monthly spending reports coordinated underwriters lenders loan managers securitization teams manage portfolios oversaw investment portfolio analysis file maintenance broker verification delivered performance updates quarterly business reviews planning meetingsoptimized current revenue streams networking additional business prospects established clients planned strategic brandbuilding events expand product portfolio contacted new existing customers discuss specific products could meet needs identified coordinated participated client relationshipbuilding activities meetings answered customer questions regarding products prices availability generated new accounts implementing effective networking content marketing strategies developed strategies processes increased patronage customer base company effectively managed development implementation insurance policies insurance holders evaluated business trend adopted strategies ensure customer satisfaction maintained strong relationships existing accounts develop new accounts prepared proposals managed various meetings presentations potential customers provided quotes customers process premium payment issued policy update correction family liaison officer part time july 2009 current company name city state routinely reviewed housing assignments reassigned inmates needed informed inmates visitors rules safety security procedures responsibilitiesmaintained daily logs shift activity diligently implement visitation safety security rules procedures precautionary measures received inspected mail property supplies visitors behalf designated inmates directed activities inmate working maintenance operations projects prepared processed maintained forms reports logs records activity journals completed new intakes paperwork ngerprints searches material issued supplies inmates customer service associate july 2009 july 2012 company name city state performed registers audit assisted preparing maintaining inventory records supervised front end cashiers organized store including checkout desk displays operated cash registers processed gift cards coupons payment modes accuracy performed sale opening closing procedures including counting cash register effectively handled customer relations issues accordance company policies account finance officer january 2007 february 2009 company name city state managed accounting operations accounting close account reporting reconciliations received recorded banked cash checks vouchers well reconciled records bank transactions prepared monthly annual expense forecasts including necessary recommended action required manage costs achieve budget performed general accounting finance functions including developed financial modelling using excel spreadsheet analyzed report financial statements preparation journal ledger entries account analysis balance sheet reconciliations built maintained databases forecasting future financial performance presented reports economic trends business enhanced process improvements managed account payables receivables researched resolved billing invoice issues education mba finance management 2014 university houston city state gpa gpa 380400 gpa 380400 bba accounting 2007 ambrose alli university city state nigeria accounting skills general financial accounting control strong analytical attention detail multitasking strong deadline driven advanced computer skills microsoft office suites word excel powerpoint access quickbooks,BUSINESS-DEVELOPMENT
accountant summary accountant medium sized company experience 012009 current accountant company name city state hired cpa firm handle accounting job cost reporting 012007 012009 accountant company name city state hired cpa firm handle accounting functions 011997 012007 accountant company name city state installed new peachtree accounting system installed new computer system using local area network added web site education training 1974 bs business administration accounting university cincinnati city state business administration accounting interests annapolis amblers walking club president trailmaster maryland volkssport assn president chesapeake civil war roundtable skills accounting cpa local area network peachtree accounting reporting web site additional information interests annapolis amblers walking club president trailmaster maryland volkssport assn president chesapeake civil war roundtable,ACCOUNTANT
clinical study coordinator ii professional background clinical professional proven ability work diverse clients staff recognized capacity learn willingness take new challenges responsibilities interested advancing personally professionally clinical research field skill highlights microsoft office applications proficiency multiple ctms ecrf edc iwrsixrs platforms professional experience clinical study coordinator ii october 2015 current company name city state coordinate clinical trials surgical research department primary focus cardiovascular vascular device related studies communicate closely surgical staff pharmaceutical companies surgical device manufacturers contract research organizations author informed patient consent forms clinical trials accordance internal review board irb trial sponsor standards monitor studies ensure continued compliance federal irb regulations author irb clinical trial submission planned changed continuation end study forms collect data patient medical records examinations procedures prepare complete sponsors clinical report forms monitor document ae sae occurence submission appropriate entities responsible device drug accountability study communicate closely hospital pharmaceutical service ensure adherence pharmacy ans sponsor protocols introduced department efficient improved patient payment process created department wide documents improve trial efficiency including ae sae monitoring source documents proof patient payment forms temperature monitoring logs drugdevice storage assisted trained fellow staff use epic ehremr systems clinical research coordinator november 2014 october 2015 company name city state coordinated pharmaceutical phase ii iii iv clinical trials across multiple therapeutic areas collaborating closely physicians staff representatives pharmaceutical companies contract research organizations academic institutions developed materials tools necessary appropriately carry study procedures including source document development study timelines study related procedure strategies execution plans interviewed recruited patients studies following protocols established jointly study staff project sponsors ensured materials clinical trial protocol available subject enrollment properly maintained maintained extensive patient contact via telephone written correspondence monitored patients track followup visits record ae saes patient outcomes performeded specimen collection processing shipment biological specimens experience multiple therapeutic areas including asthma copd womens health hyperlipidemia gastrointestinal gout diabetes immunology vaccine trial studies exercise specialist july 2013 october 2014 company name city state supervised exercise sessions phase ii iii cardiac rehabilitation patients including monitoring cardiac telemetry unit response exercise patient safety conducted patient orientations prescribe cardiovascular strength training exercise tailored individual needs patient provided developed educational services materials oversaw student internship program develop educational materials assess student learning performed clerical duties including billing insurance verification patient registration cardiovascular medical technician july 2013 march 2014 company name city state conducted noninvasive cardiovascular testing procedures including exercise pharmacologic stress echos exercise pharmacologic nuclear stress tests tilt table testing prepared patients 24hour holter 30day event monitor services conducted inpatient outpatient ecgs exercise specialist may 2013 october 2013 company name city state consulted patients exercise health promoting behavior designed customized training programs addressed health problems risk factor modification specific injuriesphysical limitations fitness goals performed analyzed dexa body composition scans fitness specialist january 2013 may 2013 company name city state taught group exercise classes senior independent assisted alzheimerdementia residents promote functional aerobic strength flexibility benefits provided individualized exercise instruction requested residents based goals needs monitored wellness center promoted participated resident activity department events fitness specialist december 2012 august 2013 company name city state measured clients fitness completing comprehensive fitness evaluations acquiring physician clearances based risk stratification needed designed customized client programs meet individual fitness needs served point reference fitness expertise within facility clinical exercise physiologist intern july 2012 january 2013 company name city state clinical exercise physiologist intern september 2010 november 2010 company name city state group exercise class coordinatorinstructor april 2010 june 2011 company name city state charge overall efficiency class procedures including instructor replacement training class scheduling cancellation emergency procedures documentation organization paperwork class supplies led exercise groups 40 participants aged 50 years older educated participants proper exercise form health benefits endorsed local community health promotion programs education training master science clinical exercise physiology june 2012 ohio university city state clinical exercise physiology graduate recruitment scholarship recipient student exercise physiologist obleness memorial hospital heartworks cardiac rehab student fitness specialist ohio university wellworks fitness center wellworks risk reduction program health coachpersonal trainer bachelor science kinesiology may 2011 michigan state university city state specializations health promotion bioethics humanities member phi epsilon kappa academic fraternity kinesiology students student teaching assistant cadaver anatomy lab 20112012 certifications bls healthcare provider completion phlebotomy skills healthcare professional course citi gcp certified iata certified skills academic administrative support agency backup benefits billing cancer clerical clinical research coach oral community health client clients data collection diabetes documentation educational materials functional gcp hr immunology instruction instructor insurance managing market materials microsoft office applications page patient safety phlebotomy physiologist prescribe processes promotion protocols recruitment rehabilitation safety scheduling specimen collection surgery telemetry therapy trainer training programs vaccine composition,FITNESS
international certification program management profile experienced professional 14 years aviation aerospace expertise international governmental liaison aircraft certification regulatory compliance aircraft sales importexport compliance professional pilot 800 hours total time multitasking problem solving risk management foundation career skills substantial knowledge microsoft windows operating systems ms office nx75 unigraphics teamcenter moderate knowledge computer networking including lan wlan domestic international regulatory compliance aircraft importexport experience strong management complex problem solving skills 3d modeling accident investigation root cause analysis accomplishments accomplishments achieved first type design approval brazil china malaysia indonesia south africa new zealand argentina obtained type design major change approvals easa canada maldives brazil exemptnonexempt india russia developed managed revenue stream foreign validations reducing budgetary restraints 50 assisted development publication pilots operating handbook aircraft flight manuals country specific pohafm supplements managed directed external design engineering contracts programs implemented house review approval processes utilizing nx75 unigraphics 3d modeling professional experience international certification program management 072010 current company name city state demonstrated experience aspect international aircraft validation acceptance process application submittal granting validated type certificate lead subject matter expert foreign regulations regards certification operations managed external contract engineering design groups regards type design changes developed managed internal engineering disciplines faa foreign authority project teams validation process developed departmental procedures based international bilateral agreements governmental regulation operational requirements ic program manager coordinated certification activities internal functions direct faa involvement develop certification procedures required reviewed company documentation meet faa foreign civil aviation authority requirements reviewed compliance documentation design data certification plans compliance reports drawings wrote internal company coordination memos prior domestic foreign government submission developed compliance packages submitted directly faa foreign authority improved guidelines implementing certification programs maintaining budgetary schedule constraints ensured compliance multinational agreements regulatory frame work experienced us federal regulations 14cfr 61 91 23 135 knowledgeable european governmental regulations regards aircraft certification operations successfully obtained aircraft first type approvals europe mexico new zealand qatar malaysia colombia brazil china russia argentina maintenance avionics coordinator 052000 082005 company name city state developed managed maintenance avionic customer accounts processed invoice payments credits net account billing prepared maintenanceavionics invoices managed subscription based navigational data company charter operations customer based aircraft coordinated invoicing account management maintenance avionics repairs faa 145 repair station managed pilot supplies purchase orders inventory control cycling life limited products education training bachelor science professional aeronautics 2009 embryriddle aeronautical university minors aviation safety management international relations associate arts liberal arts 2004 johnson country community college city state professional aeronautics 1999 spartan school aeronautics city affiliations professional associate dive instructors aircraft owners pilots association embryriddle aeronautical university alumni cherokee flyers incpresident vice president director membership assist treasurer civil air patrol certifications faa certificated commercialinstrument pilot singleengine airplane padi certified dive master skills account management autocad billing catalogs civil aviation authority computer networking customer satisfaction delivery documentation government inventory control invoicing lan meetings microsoft ms office windows operating systems network process development program management quality safety sales support technical support regulatory compliance,AVIATION
business development manager professional summary served resourceful self directed business development manager defined executed strategies operations leading collaborative full project cycles national local governments across southern africa spearheaded projects improved life health 40m people providing low cost safe clean reliable renewable energy solutions complex regional electricity problem international development experience effective record leading sales strategic plans financial reporting across three continents resulting sales project development operations 50m usd served highperforming awardwinning data driven intelligence analyst national security agency performing duties airman united states air force core qualifications experience project management driving product implementation business development strategic partner management proven track record initiating implementing successfully driving new business opportunities relationships partners ability think strategically complex issues driving thoughtful recommendations action plans demonstrated ability influence communicate crossfunctionally across levels resultsoriented adept multi tasker strong proposal writer analytical problem solver operations management contract negotiationreviewdrafting financial records processing report generation analysis experience execution shaping complex agreements accomplishments generated pipeline 20m net new opportunities 12 months spearheaded companywide prospecting closing project management endeavors entire sadc region established 3 new corporate accounts averaging 15m sales expanded multilateral relations middle east usa strengthen security partnership received global war terrorism service medal rolled new company products 8 months resulting largest government investment solar lighting experience business development manager 092013 company name city developed strategic operational relationships across 3 foreign governments exceeded targeted sales goals 24m usd generated new accounts implementing effective networking content marketing strategies directly managed multimillion cooperative budgets supporting global gtm strategy identified strategic partnerships gathered market information gain competitive advantage created value propositions international programs strategic plans maintaining multilocation international accounts cultivated relationships key players various industries create ongoing mutually beneficial referral systems developed growth plans identifying key clients targets leveraged lead generation tools increase profitability product presence marketplace collaborated account executives penetrate new accounts identify potential customers sales manager 012010 012012 company name city state assisted financial director company leaders due diligence negotiations related acquiring disposing assets collaborated senior leadership team monitor business performance areas including limited capital allocation sales acquisitions marketing coordinated managed major proposal processes initiation implementation led data analysis resulting comprehensive global strategies designed implemented strategic sales plan including new product development increasing sales 20 mastered ms office highlight financial models analysis suggest investment opportunities strong aptitude analytical financial modeling demonstrated attention detail sales intelligence analyst tssci 112002 112007 company name city state identified strategic partnerships gathered market information data gain competitive advantage complied delivered performance updates planning meetings agency executive team conducted international research data gathering analysis direct support potus secdef education bachelor science management 2013 rutgers university city state usa executive education management stanford university graduate school business city state usa additional information passion making lives better across world distinctive problem solving analytical skills combined impeccable business acumen ability communicate confidently effectively persuasively desire make significant contribution growing international organization measurable business strategy operational experience coordinated initiatives projects delivered timely results global organizations global entry passport holder us citizen skills account management analytical skills asset management budget business development operations closing negotiation crm financial modeling leadership networking ms office research teamwork strategic planning,BUSINESS-DEVELOPMENT
engineering manager summary design develop manage products field consumer electronics devices networking protocols internet applications connected devices vision create personalized experiences based machine learning highlights linux unix rtoss os 9 vxworks dos ms windows socs related media players set tops broadcom intel stmicro sigma design microprocessorsmicro controllers arm mips 8088 8087 8031 8051 digital analog hardware streaming playback live vod hls mp4 html5 mse eme video tag mhp ocap bluray bdj java security framework xml c c visual c visual basic assembly java j2me cdc pbp jvm odbc david json rpc rest soap nasc linux containers lxc control theory familiarity machine learning techniques logistic regression neural networks familiarity machine learning packages tensorflow dl4j opencv familiarity cuda computer vision matlab octave complete life cycle development products mass deployments middleware applications device drivers hardwaremultimedia streaming playback consumer electronics cable industrial power plant automation advanced knowledge embedded systems interface design implementation advanced knowledge content protection systems architect consumer electronics products related multimedia networking porting embedded web browser based systems agile development process contributing specification groups managing open source code associated licensing rules masters thesis adaptive control penchant machine learning managing cross functional cross vendor development interfacing customersbuilding teams mentoring team members managing offshore teams accomplishments instrumental building first generation bluray players led development bdj stack one complex piece software bluray player led architecture development platform software nucleus middleware seachange managed large teams spanning multiple projects ​ helped architect develop high performance software settop platform tight deadline responsible representing pioneer technically ce industry member ocap specification group suggesting fundamental changes spec satisfy needs ce industries cable market developed excitation control system alternators built complete hardware software product experience engineering manager november 2010 may 2016 company name city state managing multiple work streams teams related platform software development settop boxes interacting customers vendors multiple cross functional groups managing product development supporting deployment products evangelized led development new middleware solution ott multimedia playback settops middleware designed responsive user experience minimum copy transfer buffers along playbackrecord pipelines high performance playback multiple contents several video windows content security middleware driven json apis routed mini web server led team developing cutting edge platform software solution settop box msos software several features like html5 ui webkitqt home networking dvr content protection drm playback 2nd screens like ipads etc software deployed broadcom soc liberty global poland czech republic worked eos flavor product going deployed countries europe end year worked optimizing stack low latency wrt resource management channel changes also worked leading team developers towards development software components headless gateway product home networking new intel chipsets middleware driven json apis routed mini web server led group towards porting comcast rdk platform st micro socs settops led group towards portingdevelopment software rdk platform rng150 comcast platforms ​ engineering manager architect january 2004 november 2010 company name city state worked development technologies field consumer electronics led team engineers towards development bdj stack bluray players wrote initial code core modules like file system application management led development modules stack security framework jmf java tv subsystem interactive audio graphics subsystem based awt havi dvb extensions bdj specific modules led efforts certifications required bdj java bd bdj apis worked supporting product market shipment played critical role development architecture ocap middleware technology later sold third party contributed specification group ocap worked architecture application framework security framework file system modules architected wrote code complex component ocap dsmcc file system development advanced media player media player bluray player core network enhanced functionality video playback music photo management local remote content music recommendation features client device help remote server cloud also worked architecture making closed open source code coexist within system media player modeled driven restful json apis senior software engineer april 2000 january 2004 company name city state worked towards development various technologies related interactive tv settop boxes different markets dtv40 sheep compact client development comcast pace daytona box gi headend dynamic internet protocol interface dipi client dtv navigator support inband ip data transfer settop via ipgateway various types ip access options viz force tuning channel tracking developed ipgateway development worked basic dsmcc session protocol implementation provision continuous feed sessions inband pipe scientific atlanta dncs digital network control system also provisioning power tv dipi clients cfss micro 10 micro 20 clients featuring java based tvguide vod micro browser tvticker responsibility develop tuner mpeg java apis porting vod client tvguideca java layer tvguide integration enhancement data service integration bug fixes worked feature displaying mpeg ip frames dynamically updated carousel content liberate server part responsibility project write glue layer micro java virtual machine applications using multicast file system protocol tune datavideo channels ip frames education mtech control systems 1988 indian institute technology city india control systems electrical engineering 87 devi ahilya university city india electrical engineering course machine learning 2016 coursera stanford usa skills lead development build teams mentor interface customers vendors architect end end develop products consumer electronics digital tv industrial automation control systems c c java jvm embedded linux lxc device drivers working socs rtos os9 vxworks dvb mpeg h264 hls mp4 json rest soap xmlsnmptr069 microcontrollers hardware matlab octave mathematical modeling integrating content protection systems agile methodologies scrum sdlc project planning management leadership,ENGINEERING
reading speech language arts teacher summary designed implemented four original classroom curricula selfdriven resourceful leader excellent communication interpersonal skills accomplished public speaker effectively collaborates levels staff members fosters quality relationships students creates fun challenging learning environment students computer proficient adaptable new technology leads creative yet organized structured classroom possesses genuine interest students cognitive social growth extremely familiar 6th 9th grade language arts common core standards accomplishments four years experience yearbook advisor transitioned yearbook creation process successfully use computers digital photos selected oversaw provided technology training student staff 20 organized supervised production graduation ceremony video show responsible yearbook planning budget sales advertising ordering distribution final editing one year experience teaching psychology elective social studies course juniors seniors taught introductory psychology concepts facilitated independent projects professional development activities honors active volunteer saginaw bay riverdawgs travel baseball chaperoned several middle high school dances host teacher four preservice education students served national honor society selection committee coordinated dow college opportunity program svsu new teacher panel participant nominated students people people ambassador program organized absolutely incredible kid day participants addressed svsu board directors attended several jostens yearbook training seminars coordinated student field trips english yearbook psychology attended svsus womens leadership forum 2006 selected three times attend top 10 life touch luncheon svsu student teaching seminar mock interview candidate wrote numerous letters recommendation coop college admissions students completed 201213 readers workshop 38 alicia kubacki maisa units completed sign post notice note reading strategy training dr anita kepley experience reading speech language arts teacher january 2000 january 2015 company name city state currently taking educational leave absence four years experience teaching 6th grade english language arts including coteaching experience designed implemented original reading curriculum around common core standards focused reading comprehension spelling vocabulary specifically focused three genres adventure sciencefiction historical fiction nine years experience teaching speech communication designed implemented original classroom curriculum focused communication concepts speech delivery skills formats integrated individual group projects assessment ten years experience teaching sophomore english american literature taught novels short stories plays poetry research paper process focused improving students writing vocabulary reading comprehension three years experience teaching analytical reading elective english course juniors seniors analyzed literature poetry literary devices facilitated two trips read elementary school students four years experience teaching freshman english literature survey including coteaching experience taught novels short stories poetry grammar expository writing focused improving students writing vocabulary reading comprehension one year experience coteaching english skills competency course designed prepare students ninth grade english focused reading writing spelling grammar codesigned intensive unit covering career awareness preparation one semester experience teaching creative writing elective english course junior seniors designed implemented original classroom curriculum explored eight different genres creative writing education master arts degree secondary classroom saginaw valley state university university city state 9 credits completed secondary classroom teaching 6 credits progress k12 literacy specialist recipient us dept education teach grant program secondary teaching certification communication theater english psychology 2000 saginaw valley state university university city state communication theater english psychology bachelor applied arts degree interpersonal public communication marketing 1995 central michigan university city state interpersonal public communication marketing teaching certification michigan secondary 612 professional education certificate speech dramatic artstheater bd english ba psychology ce skills arts ba creative writing delivery english fiction novels poetry progress psychology reading read research short stories speech teaching 6 teaching teaching 6,ARTS
digital marketing manager summary 10 years experience agency client side experience strong written presentation skills creative strategic thinking analytical skills ability operate strategic tactical levels along excellent timemanagement projectmanagement skills relationship building team management market research consistency tune latest market trends highlights mac pc microsoft windows vista microsoft office smartpath project tracker sharepoint jira tempo google analytics searchmart search light kenshoo seomoz google adwords adroll experience digital marketing manager 112012 current company name city state responsible planning optimizing implementing analyzing natural paid search engine marketing activities aligning toptobottom management payperclick ppc search engine optimization seo activities manage team 5 employees develop maximize sales funnel process audience acquisition grow revenue drive sustainable revenue growth trajectory ensures positive return investment keeping eye managing line performance goals execute integrated marketing plans build brand awareness acquire new customers using digital marketing help drive overall content marketing strategy lead gen programs influence social media marketing strategies help generate roi channels measure test optimize acquisition campaigns drive new revenue ensure acceptable roi conversion lifetime value metrics responsible budget management associated sem manages relationships external vendors provide digital marketing thought leadership organization stay current research emerging trends clearly communicating impact changes new developments develop facilitate training sessions grow knowledge across seo ppc digital marketing develop best practice guides around sem develop implement process guidelines across global marketing organization digital marketing manager 022012 112012 company name city state primary owner strategic planning development execution critical marketing programs including limited seo ppc email content marketing programs responsible developing overall email strategy best meets business needs includes email frequency email address management email subject lines coordination various tests identified segmentation media teams testing includes offers customer segmentation creative messaging conduct research analysis prioritize initiatives based opportunity business priority alignment increase traffic revenue business acquisition paid natural search owns relationships external vendors lead internal crossfunctional team external vendor partners completing project activities ontime within budget oversees invoicing vendors collaborate key functional areas evaluate performance provide recommendations manages 4 direct reports facilitate timely completion projects prepare communicate regular ad hoc reporting online marketing performance independently works business stakeholders identify kpis develop dashboard scorecard reports interprets metrics deliver sounds data driven recommendations provide opportunities associates take ownership initiatives coach successful completion sr marketing manager 062011 022012 company name city state seo project management clients procter gamble crest crest prohealth crest complete dawn cascade create detailed project plan marketing strategy alignment brand search campaign goals objectives ensure successful execution key plan deliverables accordance deadlines scope account hours budget work conjunction external agency partners coordinate execution timing plan milestones initiate manage campaign tasks deliverables accordance project plan deadlines resource availability scope manage daytoday operational aspects accounts well clientexternal agency interactions collaborate external partner agencies stakeholders ensure unified goals plans timing document key performance metrics monitor campaign monitor campaign hours resources scope ensure work within budget identify activities may lie beyond scope campaign escalate appropriate internal stakeholders develop plan process documentation monitor progress campaign build strong positive relationships external agency contacts internal team members foster exchange ideas takeaways best practices throughout project management team agency manage 4 project managers brands project management department interns evaluate performance quarterly sr marketing manager 092010 062011 company name city state emarketing creative services clients human recourses recruiting trainingas well manage wsm web search marketing solely manage web search marketing seo project involving 18 separate product groups encompassing 3000 pages mathworks website includes developing new plan process schedules kick project scratch oversee creative initiatives human resources recruiting training lead project career page redesign manage email program careers newsletters successfully develop strategic strategies project plansschedules actively analyze competitive companies order improve understanding customer needs expectations prepare lead weekly status meetings work internal clients yearly planning budgeting sr program manager 042010 092010 company name city state national association realtors national pen newsweek houselogiccom organizes plans works crossfunctionally clients marketing technology teams well internal edialog teams deliver clients expectations developing email strategies detailed project specifications providing endtoend project management work grow develop clients overall email program industry best practices privacy legal requirements identifying efficiencies improving relevancy participate development strategy discussions client presentations marketing tactical plans provide weeklymonthly reports insights program performance proactively monitoring email campaigns competitive market information make effective tactical recommendations campaign adjustments manage monthly client billing overall budget forecasting member process task force professional services sr account executive 062006 042010 company name city state staples inhouse agency technology easy tech copy print field marketing strategic marketsnew marketsvip events digital initiative onlineinteractive account executive 112005 062006 company name city state ge workscape life line beth israel deaconess medical center branch marketing manager 052005 112005 company name city state education bs business administration marketing psychology 5 2005 framingham state college city state business administration marketing psychology creative conceptsadvance creative concepts courses completed ad club well effective speakingadvanced effective speaking courses strategic writing certifications google analytics individual certification google adwords certification google analytics fundamentals certification google partner member skills ad agency billing budget management budgeting budget coach com competitive content conversion crest client clients dialog documentation email forecasting functional human resources invoicing leadership legal mac managing marketing strategies marketing plans marketing strategy marketing market meetings messaging exchange microsoft office microsoft windows works natural newsletters online marketing page pen presentations progress project management project plans speaking recruiting reporting research sales search engine optimization strategy strategic strategic planning vista website,DIGITAL-MEDIA
head chef summary mature college student interested part time work areas retail health services security information technology food services past six years involved mens mentor group named boyzn2men high school student started one entry level attendees worked way one top officers core program taught importance responsibility accountability integrity character virtues life help work place high school senior year actively involved student government association sga secretary arms highly reliable attentive time active secretary also experienced taking food orders operating cash registers safely handling food checking proper temperatures highlights microsoft word excel powerpoint proficient internet adobe software reliable punctual neat clean professional appearance engaging personality excellent multitasker restaurant management math language skills comfortable standing long time periods experience company name city state head chef 072012 112015 promptly reported complaints member management team upsold additional menu items beverages desserts increase restaurant profits communicated clearly positively coworkers management served fresh hot food smile timely manner cut chopped food items cooked grill fryers company name city state manager 072010 worked building campaign domestic tasks recorded customer orders repeated back clear understandable manner took necessary steps meet customer needs effectively resolve service issues company name city state 012010 012011 worked directly customers employees attending front desk answering calls engaging invigorating task workplace rock creek sports club january 2012 floor management assisted managers clean replaced tiles marketing ie createdistribute marketing tools attract customers maintain floor equipment education graduate 2012 watkins mills high school city state academic achievement award bachelor science computer science 2014 university maryland college park attended towson university 2014 interests boyzn2men youth leader 2009 2011 basketball team active community member additional information activities boyzn2men youth leader 2009 2011 basketball team active community member skills adobe software instruction marketing marketing math excel powerpoint microsoft word works communicator,CHEF
pr event manager summary experienced creative marketing professional consistently delivers highquality resultsfocused marketing content indepth knowledge social media pr management expertise identifying emerging market trends experience pr event manager jan 2015 current company name city state coordinate public relations activities manage social media platforms engage audiences across traditional new media research influencers initiate collaborations develop marketing communications plan including event strategy sponsorship budget goals evaluate opportunities partnerships sponsorships advertising ongoing basis coordinate details events venue flyers sales entertainment guestlist artist booking sponsorships etc social media consultant apr 2017 current company name city state build execute social media strategy competitive research platform determination benchmarking messaging audience identification moderate usergenerated content line moderation policy community create original content continuously improve capturing analyzing appropriate social datametrics insights best practices acting information pr social media manager jan 2013 jan 2017 company name city state develop follow growth strategy social media ex 180k followers 2013 vs 22m followers 2017 instagram manage pr social media coordinators 20 international regions make sure follower growth rate constantly increasing manage brands social media platforms facebook twitter instagram pinterest tumblr youtube viva radio snapchat etc develop marketing communications plan including strategy goals budget tactics media relations strategy seeking highlevel placements print broadcast online media research top influencers competitors trends plan execute events influencer marketing celebrity outreach media monitoring product placement social uses create timely engaging content optimized platform used intended audience scout photograph influencers models feature social media create new contents monitor sites customer service opportunities analyze report social media actions weekly basis successes new opportunities create engaging professional visuals reflect brand stay current pr social media trends tools attend networking educational events review marketing analytics weekly make informed decisions going forward surrounding social campaigns influencers messaging etc media specialist mar 2017 oct 2017 company name city state develop weekly social influencer programming across accounts manage local international account managers produce imagery tags captions make edits needed account planned post identify tastemakers social communities relate brand build partnerships brand advocates influencers creatives ensure paid social campaigns setup properly qad curate grow social images website ensuring page updated daily shoppable user generated content ensure prsocial content copy brand appropriate accurate appropriately labeled engage community influencers social channels via liking commenting regramming imagery report performance growth weekly monthly basis support aligning domestic agencies create execute yearlong strategy including events increase brand awareness work ensure media placements increase sales media manager oct 2017 current company name city state manage media inquiries interview requests create content press releases byline articles keynote presentations build relationships thought leaders grow industry awareness manager social media accounts 6 million followers total work celebrities stylists increase revenue monitor seo web traffic metrics communicate followers respond queries timely manner monitor customer reviews stay uptodate current technologies trends social media design tools applications design implement social media strategy align business goals set specific objectives report roi education training bachelor arts international studies 2013 queens university city state canada international studies skills adobe advertising benchmarking competitive research forecasting google analytics marketing research marketing communications photography press releases product marketing sales social media platforms,APPAREL
dfw personal chef experience dfw personal chef city state devise execute growth plans entailing market penetration expansion product development diversification new customer acquisition targeted marketing campaigns formulate administer policies practices maximize profit margins minimize operating expenses lead mentor 27 team members achievements analyzed sales data eliminated unpopularunprofitable items streamlined expansive menu introduced healthier recipe options generating additional 606000 annual revenue launched facebook boosted posts targeted marketing campaign saving 30 cost per lead compared google display ads producing 12 points uplift brand awareness 10 points uplift purchase intent renegotiated existing food purchasing contracts strategic vendors slashing food cost 15 cultivated partnership new shipping carrier negotiated favorable pricing reducing shipping cost 20 established inhouse payroll processing system trimming administrative outsourcing cost 18 deployed inventory management software avoiding overstockingunderstocking decreasing food waste spoilage 81 directed employees undergo rigorous sanitation food safety training programs maintained sanitary safety grade 99 fort worth consumer health division 10 consecutive years enhanced customer confidence food quality sidestepping food wholesalers sourcing directly farmers producers procuring organic produce non gmo ingredients antibiotics free meats poultry senior executive 072008 current senior tax specialist 012015 042017 company name – city state prepared complex state federal tax returns individuals trusts partnerships corporations charities foreign tax clients collaborated advised taxpayers irs inquiries notices participated networking business development activities behalf hr block achievements completed 1000 hours irs accredited training courses accomplished third highest seniority position examined clients prior tax returns amended 60 returns recovered taxpayers excess 80000 overlooked unclaimed deductions credits exceeded upsell goals 40 ranked first districtwide attached product sales revenue gained 98 client recommendation score 96 retention rate providing personalized client centric service outperformed 57 coworkers net promotor score nps earned hr block academys highest test scores 100 midterm 98 final mentored trained first year associates inspected prepared return accuracy completeness delivered support corrective actions administered practice returns improve skill knowledge rewarded numerous recognition awards regional district store managers rapid ascension continuous education exceptional client care outpacing sales benchmarks three years row henry w bloch excellence client service award manager 052002 062008 company name – city state managed steak ales 1 texas location revenue generation 393 million annually supervised staff hiring onboarding training retention initiatives performance appreciation disciplinary actions designed applied revenue generating cost saving strategies achievements expanded high margin menu items offered daily specials added new happy hour promotions coached servers upselling techniques revenue growing measures achieved average check increase 14 reduced labor cost renegotiated lease terms minimized inventory waste installed energy efficient equipment instructed staff multitask cost cutting measures achieved 16 decrease overhead expenses spearheaded customer loyalty program fostered patrons retention contributed 77 repeat business committed elevate customer experience ensuring cheerful greetings adequate staffing order accuracy prompt service solution based complaints resolution location averaged 90 score customer satisfaction metrics yoy managed 39 team members surpassed performance goals retained lowest employee turnover rate yoy orchestrated customer feedback report card valuable comments steered improvements service speed staff performance food quality awarded manager year award five straight years education bachelor science business management saint joseph university business management magna cum laude summary operations management growth strategies data financial analysis award winning analytical data driven decision making manager 15 years experience business management astute understanding accounting taxation marketing sales administrative procedures adept implementing executing operational strategies addressing complex challenges leading team members continuous successes diligent scrutinizing profit loss statements fostering financial health company maintaining holistic view operations also focusing granular details languages english french arabic highlights microsoft word excel spreadsheets pivot tables formulas formatting powerpoint access outlook google data analytics search engine optimization seo web metrics social media tools hootsuite hashtagify cloud management security salesforce customer relationship management quickbooks 42 cpe credits mastering quickbooks level 3 certified skills administrative ads arabic business development contracts customer relationship management client clients customer satisfaction energy efficient english food safety french hiring inventory management inventory marketing market mentor access excel spreadsheets outlook powerpoint 98 microsoft word networking payroll processing pivot tables policies pricing product development producing profit purchasing quality quickbooks safety selling sales search engine optimization servers shipping staffing strategic tax tax returns training programs,CHEF
executive director professional summary accomplished skilled leader bringing 28 years management experience willingness take added responsibility meet tight deadlines enthusiastic team player strong work ethic advanced complex problem solving skills proven success association management including business skills necessary leading small business excellent communicator written verbal form successful track records acting direct supervisor liaison staff association board directors consistently meets exceeds short long term corporate goals growth proven leader conference meeting management including aspects meeting space hotel negotiations speaker travel networking attendee registration successful track record grant writer projects nonprofit organizations skills effective leader consistently meet goals project management experienced legislative processes customer serviceoriented exceptional interpersonal communication budget development accounting software longterm business planning execution negotiation effective communication staff trainingdevelopment executive presentation development constant contact print advertising public relations special events planning accomplished manager public speaking talent nonprofit management contract negotiations excellent planner coordinator accurate detailed advanced ms office suite knowledge conference planning project planning work history executive director 072012 022015 company name – city state created new revenue streams addition two new fundraising events including galadinner 5k run exceeded company objectives selling exhibitor booths attendance annual convention exhibitor booths increased 28 yearly drought years 20062008 similarly economic downturn horticulture 20092012 industry tradeshows conferences experienced declines nation wide prepared inhouse databases process conference training session registration annual conference registration largest number attendees 3199 annual conference however annual conferences served 2200 attendees managed projects 36 volunteer board director members 6 committees 5 regional chapters prepared distributed payroll staff three direct reports complied annual recommendations end fiscal year budgets prepared meeting minutes developed action lists staff oversaw daily office operations staff three employees planned conducted industry training meetings association chapter meetings two per month including handling meeting details registration processes negotiated prices terms sales meeting space food beverage purchases hotel contracts launched new website october 2014 enhance online presence association networked interacted professionals nursery landscape association executives north america optimize industry connections prepared income statements balance sheets projected cash flow managed business finances including paying vendors suppliers products services rendered directed planning budgeting vendor selection quality assurance efforts represented organization customers public government officials external sources developed legislative policy director public affairs managed implementation policy wrote edited articles web content advertising copy periodicals publications internal external audiences wrote press materials made presentations media representatives attended 35 external trade shows year preserve company relations distributors customers media personnel planned organized seminars meetings annual planning retreats created messages position statements corporate communications based companys objectives created new revenue streams grant writing state georgia united states department agriculture successful adding 250000 grant revenues association president owner 061998 072012 company name – city state provided association management meeting planning conference planning inhouse registration processes various associations including national association pond professionals georgia green industry association georgia turfgrass association georgia turfgrass foundation trust georgia vegetation management association well providing registration services several organizations responsible aspects association management including staffing budgets apar public relations public affairs include lobbying state national level executive director 081986 061998 company name – city state association management outlined ggia position 20122015 statistician 041983 061988 company name – city state managed state database 150000 agricultural professionals prepared programming martin marietta data services select survey respondents agricultural production services georgia would ensure mathematically accurate survey results prepared quarterly consumer report index calculates pricing increasesdecreases consumer goods dairy products meat products etc education bachelor science marketing education business electives 1985 university georgia city state recipient ty cobb scholarship graduated magna cum laude president distributive education clubs america associate science core curriculum business electives 1982 abraham baldwin agricultural college city state recipient george annie sosebee scholarship served newspaper staff first abac student inducted phi theta kappa national honor fraternity hall fame recipient abac student distinction business recipient abac student distinction english president phi theta kappa national honor fraternity,AGRICULTURE
jamaica apiculture extension specialist summary skills physical planning land management urban regional planning land use planning geographic information system gis strong organizational planning skills strong leadership qualities flexibility able work alone team member supervisor skilled communications written verbal document creation information management leadership activities director sports students union university technology jamaica 20082009 university technology student union award exemplary service director sports 20082009 education bachelor science urban regional planning university technology university technology jamaica bachelor science bsc urban regional planning high school diploma campion college campion college jamaica high school diploma certificate education gce advanced level subjects four general certificate education gce advanced level subjects seven caribbean examination council cxc subjects professional experience jamaica apiculture extension specialist 072013 current company name assessment management government owned apiaries region three parishes inspection monitoring apiaries owned government bee keepers training development bee keepers many bee keepers identification areas research liaise researchers beekeepers identify areas help business operations grow business project conceptualization implementation preparing project proposals group submission enable grants beekeeping industry supervises monitors activities group projects community groups prepare reports monthly quarterly annual basis outlining activities carried period jamaica planning technician 072012 082012 company name member planning team assigned portmore development plan project conducting land use surveys designated special areas development order region serving team leader leader composed submitted weekly progress reports project supervisor identifying anomalies acting liaison community informing community members nature development order project briefing upcoming community consultations input land use data geographic information system gis generation land use maps designated special areas using geographic information system gis national environment planning agency jamaica planning technician 062011 122011 conducting land use surveys designated special areas development order region serving team leader assigned team composing submitting weekly reports project supervisor work undertaken week acting liaison community informing community members nature development order project briefing upcoming community consultations input land use data geographic information system gis generation land use maps designated special areas using geographic information system gis 012011 012011 company name national environment planning agency jamaica planning technician 062010 082010 conducting land use surveys designated special areas development order region composing submitting weekly reports project supervisor work undertaken week acting liaison community informing community members nature development order project briefing planned community consultations 012010 012010 company name jamaica planning intern 082008 102008 company name conceptualizing researching composing presenting proposal conservation historic buildings emancipation square spanish town st catherine jamaica recruiting leading team built environment professionals within organization assist appraise different technical aspects proposal conducting site visits land use surveys spanish historic district interpreted presented data collected surveys using geographic information system gis submitting proposal tourism enhancement fund major aim gain funding undertaking proposed project project gained funding implemented member research team assigned conduct land verification survey windsor heights community central village st catherine tasks involved identifying cataloging land parcels belonging udc recording location current land useland cover land parcels identified using written photographic techniques addition global positioning satellite system gps member planning team assigned caymanas estate development project tasks involved researching documenting number land use alternatives upgrading caymanas estate development plan updating existing land use land cover maps within project areas undertaking mapping using traditional cartographic techniques addition use global positioning satellite system gps geographic information system gis undertaking socioeconomic land use surveys interpreted presented data collected surveys national environment planning agency jamaica planning intern 072008 082008 involved compilation policies kingston st andrew development order participating data gathering analysis efforts development kingston st andrew development order undertaking land use surveys development order region using geographic information system gis update land use surveys 012008 012008 company name 012008 012008 company name 012007 012007 company name memberships affiliations royal institute chartered surveyors rics jamaica institute planners campion college alumni association accomplishments university technology student union award exemplary service director sports 20082009 certifications four general certificate education gce advanced level subjects skills land use basis business operations inspection operations proposals training global positioning gps geographic information system gis survey technician liaison award excellent written verbal communication skills land use planning written verbal recruiting documenting mapping topo progress,AGRICULTURE
intern highlights microsoft word powerpoint excel social media twitter facebook instagram experience january 2016 may 2016 intern create implement strength conditioning workouts spring season monitor weight lifting form technique provide feedback apply knowledge strength training conditioning programs organize prepare equipment daily strength conditioning programs august 2015 december 2015 company name city state fitness intern exposed daily routine fitness specialist client interaction conducted oneonone orientation new members instructed proper use equipment assisted revising programs offered incorporate updated topics created bulletin boards memberofthemonth provided complimentary body measurements maintained facility equipment according health safety standards august 2013 may 2016 company name city state student assistant utilize front rush website enter football lacrosse recruit roster information organize coordinate football recruiting events fall including giving tours provide office support football lacrosse coaches restock office break room supplies may 2013 december 2015 company name city state individually standardized jelly ice cream topping batches checked ph temperature consistency trained operation safety stand sit forklift consistently met quotas packed jelly syrup ice cream toppings plate scapers boxes operated label machine allowing continual operation upkeep education may 2016 baldwin wallace university city state bachelor arts exercise science orthopedic assessment treatment health promotion education exercise science orthopedic assessment treatment health promotion education bw deans award spring 2014 2015 related baldwin wallace university city state professional affiliations pre physical therapy exercise science club activities executive member cru christian organization member phi mu delta iota fraternity skills client interaction forklift health safety standards excel office powerpoint microsoft word recruiting safety website,FITNESS
licensed united healthcare insurance sales agent summary talent identifying customers needs referring appropriate company products services demonstrating ability gain customers trust providing exceptional follow leading increased sales repeated referral business expertise resolving escalated customer service issues quickly effectively solving customers challenges track record assisting customer service sales dept achieving potential using implementing experience increasing sales 1346 goal also interacting levels management improve customer business satisfaction secured 65 shared success awards received several sales agent month awards awarded numerous prizegifts awards consistently meetingexceeding sales goals successfully closed referred products maintained weekly monthly kdm qa scores 100 skills time management effective communication trouble shooting problem solving cloud technology skype proficient microsoft office suite instant messaging web chat negotiating upsell crosssell ability outlook email lotus notes quicken quickbooks experience 092014 102015 licensed united healthcare insurance sales agent company name city state provided services clients changing updating healthcare insurance needs upsellingcross selling variety health insurance products mapd med sup pdps groups individual consumers geared fit healthcare needs assists outbound campaigns ensure customer satisfaction demonstrates prospecting skills meets exceeds sales goals delivers exceptional customers service consumers develop build new client relationships implementing strong people skills product knowledge gaining customers trust building rapport following adhering hipaa guidelines company policy 032014 092014 account executive sales agentfedex account company name city state responsibilities included maintaining deepening existing customer relations made outbound telephone calls engage customers new products services would develop value propositions meet business needs also increasing volume existing customers successfully delivered clients family services implementing well developed sales skills collaboration effective negotiation conducted daily rapport building customers using consultative sales approach maintaining regular contact designated accounts established sales process requirement 092013 032014 licensed united healthcare insurance sales agent company name city state provided services clients changing updating healthcare insurance needs upsellingcross selling variety health insurance products mapd med sup pdps groups individual consumers geared fit healthcare needs assists outbound campaigns ensure customer satisfaction demonstrates prospecting skills meets exceeds sales goals delivers exceptional customers service consumers develop build new client relationships implementing strong people skills product knowledge also gaining customers trust building rapport following adhering per hipaa guidelines company policy 042013 092013 customer service agent company name city state functioned primary resource handling pharmacy pharmacist contacts via telephone ranging routine complex regarding insurance authorization benefits claims general assistance duties performed related resolution adjudicated prescription claims regards member eligibility benefits parameters applied determination prior authorizations overrides exceptions systems deliver exceptional customer able complete calls expeditiously accurately assuranceconfidence accuracy professionalism every memberpharmacypharmacist interaction fastpaced call environment adhering hipaa cms compliance regulations 112008 092012 online customer service sales agent webivr psr ii company name city state received 100 inbound calls daily assisting personal business customers comprehensive website navigation troubleshooting account maintenance establishing online accounts password resets creating user ids clearing cookiescache temporary internet files assisted customers merchants online bill pay issues problems reconciling accounts using quicken quickbooks software utilized multiple screens programs daily educated referred product services types loans insurance savings checkings opened closed accounts issued new replacement atmdebit cards ordered checks issued refunds credits processed cash advances interacted challenging customer issues departments via web chat email resulting first contact resolutions exceptional customer service consistently stayed date company policies guidelines bank regulatory compliances bsa usa patriot act ofac fdic tisa hmda cra 072006 082008 customer service task specialist company name city state made contact creditors new existing clients daily openupdate accounts negotiated account terms clients added updated modified pif creditors client profiles collected processed modified payments ach amounts dates educated advised clients new counter proposals consistently demonstrated effective customer service meetingexceeding quota goals 200 inboundoutbound calls daily collaborating customer care depts amp manager enhance customer service education training business administration devry university charlotte nc business administration 2013 completed various courses seminars customer service call center simulations sales strategies banking terminology teller role lockbox operations goalsetting publicspeaking computer skills banking customer service training certificate wachovia bank na charlotte nc web ivr certificate 2008 central piedmont community college charlotte nc career readiness silver certificate goodwill career development center city state 2001 computer office information systems certificate central piedmont community college city state 2001 high school equivalency diploma central piedmont community college city state 375 skill sets trouble shooting programming aproach banking atm lock box benefits call center clients customer relations customer service training email goalsetting information systems insurance ivr lotus notes messaging microsoft office suite outlook ne negotiation navigation people skills policies problem solving proposals publicspeaking quickbooks quicken rapport building reconciling sales time management trouble shooting website development sales software salesforcecom tapscan public relations software bacons mediasource factiva desktop publishing software photoshop illustrator html,HEALTHCARE
engineering managerquality manager profile results driven mechanical engineer excellent technical analytical communication skills record positive achievement demonstrated extensive participation leadership manufacturing engineering engineering management production management projects additional experience design marketing manufacturing support fabricated metal products used polymer filtration turbine engine gas path seals aerospace industrial acoustic treatments thermal barrier systems four years experience product design manufacturing supervision metallic brush seals used gas steam turbine engines seven years experience design manufacturing engineering aerospace industrial acoustic products developed process electrolytic nickel plating brazing components used semiconductor bases justified specified developed layout supervised construction 20000 square foot metal working plant used manufacturing semiconductor bases developed manufacturing process turbine engine abradable air seals justified specified supervised installation start machine tools furnaces welding equipment adhesive bonding equipment used manufacture turbine engine compressor shrouds main engine auxiliary power unit acoustic treatments designed proprietary equipment use manufacturing porous metal fiber media used filtration acoustic thermal barrier air seal applications oversaw implementation as9100 iso9001 quality management systems managed relocated product distribution activities new york florida areas expertise project management quality management system implementation production engineering management staff development cost reduction process development documentation process improvementsimplification source evaluation selection professional experience engineering managerquality manager may 2000 december 2015 company name city state design build test acoustic silencers industrial aerospace applications provide noise control analysis recommend materials noise control solutions provide technical analysis needed support sales marketing provide sales support electrical mechanical devices distributed allied international responsible shop office functions deland fl facility responsible allieds quality management quality control activities manufacturing engineer project engineer sales engineer product development engineer manufacturing engineering manager april 1980 may 2000 company name city state managed staff 12 manufacturing engineers technicians department responsibilities included development documentation manufacturing inspection processes vendor selection product cost estimating equipment justification design installation tool fixture design facility planning member technetics quality council material review board management corrective action board chairman statistical process control committee supervised development manufacturing capabilities machining welding brazing heat treating metal plating adhesive bonding plasma spraying compliance wide variety commercial aerospace government requirements worked equipment service suppliers develop new manufacturing processes brush seals new products supervised scheduling daily activities employees machine shop seal ring brush seal manufacturing cells provided designs andor provided customers design assistance sintered metal fibers used abradable turbine engine seals acoustic treatments thermal barriers high temperature gaskets compliant spacers collected analyzed data statistical process control improvement audited systems processes iso 9000 compliance developed operator equipment test procedures special process qualifications justified supervised installation inhouse cadcam capabilities managed 18 month time implementation project assistance team arthur anderson consultants project successful reducing product lead times work process inventory 25 stainless steel filter element manufacturing education bachelor science mechanical engineering 1978 rosehulman institute technology city state usa bachelor science mechanical engineering rosehulman institute technology additional management business training stetson university brunswick corporation skills experience autocad microsoft office various erp systems iso9001 as9100 auditing,ENGINEERING
dental hygienist professional summary dedicated energetic dental hygienist total sixteen years experience dental profession focus always provide exceptional patient care counseling motivation patients experience patients ages including medically compromised enthusiastic dental health enjoy educating patients well dental staff members dental care hygiene licenses state florida registered dental hygienist skill highlights nutritional counseling oral cancer screenings smoking cessation preventative care soft tissue management dentrix dental software digital radiographs professional experience dental hygienist september 2015 current company name city state provide optimal dental hygiene care every patient reinforce oral hygiene instructions every patient appointment educate patients periodontal status treatment possibilities potential surgical restorative cosmetic procedures may possibly needed educate patients benefits preventative care fluoride sealants dental hygienist february 2008 august 2014 company name city state assess patients oral health conditions review dental medical histories dental charting periodontal assessment treatment soft tissue management administer local antibiotics fabricate bleaching trays occlusal guards schedule patient appointments dental hygienist june 2006 december 2010 company name city state worked asneeded basis parttime hygienist providing dental care patients well periodontal treatment maintenance exposed developed radiographs recorded conditions diagnosis treatment dentist applied fluoride sealants dental assistant february 2003 june 2005 company name city state provided dental hygiene assistance surgery services cleanings maintained equipment sterilized dental instruments answered phone calls schedules appointments trained new employees back office duties education training master science health sciences 2015 nova southeastern university city state bachelor applied science dental hygiene 2011 st petersburg college city state associate science dental hygiene 2005 florida state college city state certificate dental assisting 1999 tidewater technical institute city state community service,ARTS
assistant secretaryparks rec director summary flexible accounting professional adapts seamlessly constantly evolving accounting processes technologies highlights public private accounting analytical reasoning account reconciliations strong communication skills quickbooks expert budgeting payroll highly dependable selfmotivated fast learner accomplishments initiated use computerized accounting system increased office organization developing efficient filing system updated excel charts worksheets efficient experience assistant secretaryparks rec director september 2014 current company name city state assist secretary daily accounting duties prepare deposits answer phones process mail interact public township employees posting supervisor meeting minutes updating ordinances resolutions create master plan parks rec department monitor parks maintenance issues maintain townships social media accounts various duties special projects assigned administrative assistant july 2009 september 2014 company name city state assist treasurer daily accounting duties prepare process payroll 20 employees entering cash receipts prepare deposits answer phones process mail responsible rental property registration enforcement process assist code enforcement officer scheduling issuing permits interact public borough employees posting council minutes updating ordinances resolutions various duties special projects assigned bookkeeper june 2008 april 2009 company name city state responsible ar ap payroll bank reconciliations prepare deposits summarize daily sales responsible collection accounts receivable prepare customer invoices prepare weekly cash flow report prepare monthly comparative financial statements answer phones various duties special projects assigned bookkeeper december 2007 june 2008 company name city state responsible ar ap payroll bank reconciliations prepare daily deposits summarize daily sales prepare calculate weekly payroll reconciliation intercompany accounts responsible collection accounts receivable prepare customer invoices prepare monthly comparative financial statements various duties special projects assigned team memberteam leader february 2006 december 2007 company name city state supervise train coach sales floor team members prepare team member evaluations ensure ads sales planners set time verify push pulls backstocking zoning completed timely lead sales floor weekly routine completes weekly brand walk identify sales floor opportunities various duties special projects assigned bookkeeper january 2007 october 2007 company name city state assist preparation quarterly payroll tax returns assist preparation individual business tax returns record business activity certain companies using quickbooks various duties special projects assigned remarketing specialist ii june 2005 january 2007 company name city state assist training new remarketing specialists review condition reports determine units retail program request review estimates auctions repairs needed units approve decline repairs retail units responsible reconciliation auction system inventories responsible remarketing repossessed autos auctions schedule units sale auctions including setting sale price authorize repairs 400 units located auctions input invoices auctions transmit sale blocks auctions reconcile auction blocks wells fargo blocks communicate outside reps auctions branches transportation department daily basis various duties special projects assigned accounting specialist may 2001 june 2005 company name city state responsible reconciliation general ledger accounts related specific branches responsible reconciliation preauthorized gl branches responsible specific receivable reconciliations responsible preparation contractual delinquency report assist calculation taxes auto leases various duties special projects assigned payroll administrator august 2000 may 2001 company name city state responsible weekly payroll calculating printing checks 50 employees processing car sales invoices including calculation salesmen commissions posting cash receipts collection past due accounts balancing cash daily various duties assigned accounting specialist january 1999 july 2000 company name city state perform accounting administrative miscellaneous duties assigned assistant controller prepare monitor telephone logs bills prepare billing cornerstone includes insurance billings prescribed forms medicaid billing self pay billing prepare client federal income tax returns reconcile checking savings accounts mrsi edit monitor genesis time system daily basis maintain employee time card files update depreciation schedule quarterly basis assist preparation monthly waiver billing including reviewing billing logs calculating billable hours accounting clerkteller august 1996 december 1998 company name city state prepare fed letter return checks reconcile customer bank statements chargeback overdraft checks proper department prepare collection items customers prepare letters overdraft customers close accounts overdraft regular customers communicate customers phone person bookkeeper march 1994 june 1996 company name city state prepare daily deposits summarize daily sales reconcile cash drawer daily produce productivity reports prepare invoices payment corporate headquarters prepare calculate biweekly payroll prepare complete month end paperwork print bimonthly customer statements responsible collection accounts receivable responsible processing finance applications payments bookkeeper june 1992 march 1996 company name city state analyze budget project expenses provide cost analysis purchase book order supplies maintain general ledger subsidiary books produce fiscal major publisher reports gl reconcile general ledger accounting histories record monetary transactions produce weekly monthly yearly financial reports prepare invoices payment university accounting enter data produce invoices photocopy fax charges prepare student time cards calculate monthly payroll maintain student payroll records maintain inventory system office supplies controlleroffice manager june 1988 april 1992 company name city state calculate prepare payroll 60 employees installed responsible ar ap gl computer filing quarterly tax reports produce weekly monthly yearly financial reports coordinate year end audit monthly budget reports responsible employee reviews education bachelor science accounting susquehanna university city state accounting affiliations pa notary pa state association township supervisors psats taking courses graduate certification psats municipal government academy skills proficient quickbooks budgeting ar ap gl bank reconciliations payroll processing including associated taxes fast learner highly dependable excellent analytical organizational abilities selfmotivated,APPAREL
community advocate summary compassionat e social services professional active listener dedicated working tirelessly clients help resolve mental health issues thrive termseager learn highlights 30 hour domestic violence training customer services training proficient microsoft office excelwordpowerpointpublisheroutlook type 50 wpm leadership training mental health facilitator skilled dv facilitator skilled advocate violence prevention attentive listener sensitive empathetic detailoriented excellent interpersonal skills accomplishments developed 10 member supported partnership helped victims domestic violence get housed gain skills employment ongoing support resulted sustainability experience community advocate february 2015 february 2016 company name city state developed maintained resources walkin clients emergent needs participated additional training requirements effort stay abreast ever changing rules regulations associated various governmental programs interviewed clients pressing issues including safety needs food clothing housing finances employment physical mental health determine nature client need helped identify inner capacities connecting external resources resource systems advocated educated clients housing work barriers prevent housing facilitated cofacilitate community support groups utilizing psycho education module compiled records collects data prepares reports conducted outcome measurements assessment tools organized assisted outreach presentation including resource tabling ensured services adhered confidentiality laws standards principles advocacy based counseling participated community committee teams included task forces event planning provided appropriate group boundaries assist education reach manager program development tracking reporting advocacy based counseling accordance wac 38861a chapter 70123 rcw created partnerships collaborations best suited clients ywca oncall domestic violence advocateintern childrens program ywca 2013 performed crises intervention safety planning conducted shelter intake including screening interviews orientation shelter facilities collected entered client data service data computer system supplied administrative support needed monitored alarms cameras maintains security shelter entrances performed safety modeled explained enforced shelter rules policies procedures communicates donation volunteer supply request appropriately provided secure sound structure activities aligns vision ywca use communication applied principles helped contribute meaningful activities provide outlet creativity fosters ingenuity leadership skills youth ensured shelter neat clean adherence state local health standards supported holistic healing resilience developmental growth childrenyouth impacted domestic violence trauma developed plans implements curriculum children ages 612 years conjunction childrens program manager program staff maintained predictable consistent rhythm program well expectations boundaries guidelines helped childrenyouth develop safety plan build safety skills assisted childrenyouth skilldevelopment adapted changing program needs available work flexible schedule needed partnered parents supporting overall social emotional cognitive developmental health children assisted childrenyouth skilldevelopment develops maintains clean orderly developmentally rich safe program space maintained caseload 15 plus client case loads working strict confidentiality strict time limits consulted professionals regarding treatment specific clients educated clients families regarding community resources developed workable solutions recurring problems individuals families managed caseloads acted advocate client rights provided support homeless clients connected community resources volunteer coordinatorassistant treasurer september 2013 june 2015 company name city state recruited volunteers publicized volunteer opportunities appropriately matching positions volunteers created managed database volunteers participated planning implementation fund raising ideas events assisted keeping financial records pta activities using quickbooks maintained continuous direct communication president treasurer secured signatures necessary documents enforced risk management compliance assist preparation semiannual audits administrative assistant january 2011 january 2014 company name city state answered multilined phones filed documents updated database created documents dispersed various departments churches set presentations powerpoint created prepared materials various events provided data entry took memos sent received correspondence worked various computer programssorted mail increased meeting efficiency developing meeting agendas aintained organized master resident index information files master database retention specialist january 2008 january 2009 company name city state answered received calls timely manner deescalated customer grievances data entry processed payments upgraded sold various packages started transferred disconnected services retained clients made reasonable procedure exceptions accommodate unusual customer requests provided accurate appropriate information response customer inquiries demonstrated mastery customer service call script within specified timeframes maintained uptodate records times developed effective relationships call center departments clear communication worked upper management ensure appropriate changes made improve customer satisfaction built customer loyalty placing followup calls customers reported product issues properly directed inbound calls phone queues improve call flow education bachelors degree human services management 2017 university phoenix city state king human services management progress training ywca domestic violence agency skills administrative support counseling creativity client clients customer services data entry database event planning financial fund raising leadership skills leadership training materials mental health excel mail microsoft office outlook powerpoint publisher word neat cameras policies presentations program development progress quickbooks reporting risk management safety sound phones trauma type 50 wpm vision,ADVOCATE
teacher professional summary looking position use strong passion childrens development together skills experience enable make significant difference also build longterm career opportunities growth keep cutting edge technologies qualifications excellent communication multi tasking skills developed previous experiences excellent leadership skills ability take necessary actions tasks required admirable work ethic team player exceptional communication skills reliable flexible hard working computer skills windows xp powerpoint microsoft word excel outlook quickbooks internet research experience teacher 082013 current company name city state teach united states history civics geography english language literature middle school plan prepare deliver lessons range middle school classes conduct 5 classes one day record monitor student attendance mark work give appropriate feedback pupils devise write new curriculum materials prepare pupils external examinations stanford sol manage pupils behavior classroom school premises administer examinations prepare coursework students class ​ teacher 082009 062012 company name city state implemented instructional activities contributed climate students actively engaged meaningful learning experiences identified selected modified instructional resources meet needs students varying backgrounds learning styles special needs assisted assessing changing curricular needs offers plans improvement maintained effective efficient record keeping procedures provided positive environment students encouraged actively engaged learning process communicated effectively orally writing students parents professionals regular basis collaborated peers enhance instructional environment displayed professional ethical standards dealing students parents peers community office manageradministrative assistant 032006 082009 company name city state provided administrative support department chair 15 faculty members arranged senior thesis defense schedules seniors publish ones passed distinction edited prepared semester schedules faculty calculated gpa prepare certificates students graduating honors trained supervised work study students department provided detailed information parents students inquiring majors concentrations minors within department philosophy religious studies student services assistantadministrative assistant 082004 032006 company name city state processed admission applications include tours site review records scheduling placement iep meeting maintained scheduled annual iep individual education program triennial eligibility meetings processed distributed monthly related service reports quarterly progress reports report cards maintained aspects student records ensure compliance department education worked school divisions state virginia provide information regarding vsdbmhs facility offer assistance following procedure students referred provided parents information regarding regulations governing special education programs children disabilities virginia maintained database accurate disabilities geographical information class list related services state reportable information business managertravel coordinator 031996 062002 company name city state administered salary payments contracted athletic staff processed student payroll controlled maintained recruiting travel campus making sure ncaa guidelines enforced prepared distributed travel itineraries manifest directions team travel arranged travel via chartered flights chartered bus processing bids traveled teams provide assistance teams meals outings last minute arrangements needed compiled financial reports managed travel budgets 46 teams processed game competition contracts processed invoices payment thereafter administrative assistant 091993 031996 company name city state provided administrative support assistant dean school technology processed time sheets thirtyfive work study graduate students interpreted departmental criteria scholarships grants offered via school technology disbursed accordingly verification using ais administrative information system sis student information system organized schedule summer interns education master science education 2017 liberty university city state bachelor science behavioral science may 2009 bluefield college city state skills administrative administrative support budgets communication skills excellent communication contracts database financial reports grants leadership skills lesson plan materials meetings excel outlook powerpoint windows microsoft word multi tasking internet research payroll philosophy policies progress quickbooks record keeping recruiting scheduling teacher team player,TEACHER
director clinical research operations medical science liaison summary accomplished resultsdriven business development professional offers 18 years leadership account management experience integral part fastpaced clinical sales teams strategic thinker proactive problem solver expertise consultative selling territory sales management solutions experience company name city state director clinical research operations medical science liaison 022013 current manage 30 clinical studies revenue stream 2m annually increase site revenue 30k 120k mo first 12 months ranked top 1 clinical research sites patient enrollment europe united states schizophrenia bipolar depression studies 2013 2014 increased monthly revenue 300 implementing aggressive strategic patient recruiting strategies develop expand existing southern california customer base recognized top generator patient enrollment schizophrenic trials exceeding goals 200 2013 2014 reduced organizational operating costs 45 streamlining patient recruitment clinical staff processes saving company 140k first 24 months physician profitability grew form 17k 300k combined studies 18 months increase 1000 company name city state salesbusiness development director 012010 052013 provided full range services accelerating businesses biopharmaceutical medical device energy industries engaged business planning funding strategies provided costeffective timely solutions targeted new longterm business partner prospects closed 3 deals 24 months securing 15m venture capital identified coordinated participated client relationshipbuilding activities meetings cultivated relationships key players private banking venture capital oilpetroleum sectors create ongoing mutually beneficial referral systems established critical alliance canadian venture capital partners within 36 month period fund biosynergs largest energy investment projected 80m identified prospective customers using lead generating methods performing average 60 cold calls per day company acquired canadian private equity group may 2013 recruited citrials director clinical research operations february 2013 company name city state senior account executive 012006 012010 managed regions largest territory performed full sales cycle duties increasing annual sales 60to 7m 2009 106 quota recognized top pd sales generator within rai chain region generated highest sales volume pdhd capital equipment new rai corporate account region 2009 recognized top sales generator extraneal solution increasing sales level 124 2009 alone peak performer achieving 100 quota producing 5m annual sales 2008 achieved 1 position region high producing new corporate account 2009 joined biosynergy partners llc business consultant january 2010 company name city state account executive 092003 122006 managed sales baxters portfolio dialysis products services nephrologists surgeons csuite administrators hospital purchasing managers nursing administrators negotiated contracts strategic pricing involving renal capital equipment disposables managed resources educating physicians nurses patients facilitated resources distribution education technology materials conducted coordinated presentations csuite administrators physician groups involving patient modeling outcomes financial reimbursement provided updates evaluations industry trends legislative initiatives involving chronic kidney disease managed baxters largest sales territory 5 states dialysis centers hospitals performed full sales cycle duties increasing annual sales 23m increase 60 established dialyzer sales largest university account territory increasing overall sales 180 upsold addon services existing customers generating incremental revenue 400k per every 6 months grew customer base 70 35 50 accounts first 18 months promoted senior account executive san diego ca january 2006 ranked top 1 65 sales representatives united states extraneal iv solution sales company name city state financial consultantsales trainer 022002 092003 delivered informational financial sales presentations potential investors build symbiotic client relationships increased monthly sales 45 implementing strategies develop expand existing customer base targeted new longterm business partner prospects closed 4 new deals 18 months higher education industry maintained 85 client retention rate suggesting strategic investment plans based fixed income life insurance equity investing report evaluations trained 75 financial sales representatives leverage lead generation tools increase profitability product placement within prospective clients financial portfolio recruited baxter healthcare account executive run ut territory company name city state senior institutional healthcare representative 012001 022002 products tikosynviagra norvasc lipitor diflucan zithromax managed portfolio six 6 products generated 3m revenue per 12 months achieved 100 quota product surpassed 2001 annual sales quota 119 trained territory sales representatives pfizer portfolio products district regional meetings increased government account base 72 12 months 250k recognized top cardiovascular sales generator southwest region increasing tikosyn sales 400k exceeding quota 207 2001 recruited world financial group lead financial sales team salt lake city ut company name city state institutional healthcare representative 031998 012001 products trovan aricept zoloft diflucan zithromax celebrex launched grew arthritis market startup highest sales volume southwest region increased sales 17m 2000 exceeding quota 159 produced 13m sales 1999 exceeding quota 125 achieved top 10 government antifungal sales generating 15m led coordinated recruitment training new sales representatives promoted august 2000 senior institutional healthcare representative due exceptional leadership skills exceeding institutionalterritory quotas pfizer nationwide realignment offered opportunity relocate utah company name city state professional healthcare representative 091996 011998 met exceeded territory sales targets assigned therapeutic areas demonstrating strong understanding disease states communicated technical scientific product disease management information physicians products aricept glucotrol xl zyrtec cardura trovan diflucan ranked top 5 among 45 new hires powers division recognized top sales generator increasing sales aricept 165 1996 alone expanded territory startup 420k sales developing strategic initiatives formulary acceptance key accounts eg tucson medical center va received 2 consecutive exceeds expectations ratings manger reviews promoted institutional healthcare representative education masters science clinical counseling psychology 2012 capella university city state united states gpa summa cum laude summa cum laude bachelor arts history 1994 brigham young university city state united states minor english associate vp student government skills bilingual spanish read write speak,HEALTHCARE
media consultant professional summary film media public speaking communications production editing staff management summary qualifications awardwinning multimedia professional 14 years wideranging experience film television video production selfmotivated highly reliable work well independently part team proven ability manage multiple projects deadlines tactful diplomatic able build develop small large creative technical teams sophisticated communication skills strong troubleshooting capabilities collaborate well managers external partners effectively develop teams organize workflows pre postproduction seeking opportunity leverage diverse skills contribute success creative teams skills ms word excel outlook powerpoint internet social media savvy editing final cut seven avid adobe premiere production scheduling budgeting script review breakdowns movie magic administrative scheduling adobe premiere script arabic staffing avid stories budgeting time content management clients video delivery video production documentation videography editing workflow fluent english film french fundraising hebrew invoicing director magic marketing media production excel outlook powerpoint ms word negotiations communicator camera photography presentations pricing processes public relations public speaking speaking read work history 012017 current company name – city state partner videography photography production service focused lifestyle presentations pitch range services potential clients maintain effective professional relationships people diverse backgrounds meet industry representatives media partners liaise clients negotiate pricing responsible product delivery invoicing create maintain production schedules optimize staffing manage daytoday workflow including video photography production define ensure guidelines best practices processes followed team providing support expertise obtain necessary licenses documentation location shoots identify productionrelated problems implement appropriate solutions media consultant 012010 072015 company name – city state directed public relations campaigns developed media plans director wellknown grassroots media production distribution organization organized fundraising public speaking tours directed line produced featurelength film coordinated staff set created adhered shooting timetable managed production staff filmed translated interviews collaborated executive producers production decisions fundraising marketing set engagements us europe speaking tour promote film 072006 072009 company name – city state communicated newsroom producers video production managers plan develop content strategies consistently met shooting editing production deadlines gathered shared information quickly calmly tight schedules constantly changing situations filmed live events conducted interviews put together news packages edited footage published content online operated camera single multiplecamera productions successfully persuaded interviewees tell personal stories regional audience education film media production 092016 new york film academy city state work history 012017 current company name – city state partner videography photography production service focused lifestyle presentations pitch range services potential clients maintain effective professional relationships people diverse backgrounds meet industry representatives media partners liaise clients negotiate pricing responsible product delivery invoicing create maintain production schedules optimize staffing manage daytoday workflow including video photography production define ensure guidelines best practices processes followed team providing support expertise obtain necessary licenses documentation location shoots identify productionrelated problems implement appropriate solutions media consultant 012010 072015 company name – city state directed public relations campaigns developed media plans director wellknown grassroots media production distribution organization organized fundraising public speaking tours directed line produced featurelength film coordinated staff set created adhered shooting timetable managed production staff filmed translated interviews collaborated executive producers production decisions fundraising marketing set engagements us europe speaking tour promote film 072006 072009 company name – city state communicated newsroom producers video production managers plan develop content strategies consistently met shooting editing production deadlines gathered shared information quickly calmly tight schedules constantly changing situations filmed live events conducted interviews put together news packages edited footage published content online operated camera single multiplecamera productions successfully persuaded interviewees tell personal stories regional audience languages fully fluent english arabic proficient hebrew french read write speak skills ms word excel outlook powerpoint internet social media savvy eediting final cut seven avid adobe premiere pproduction scheduling budgeting script review breakdowns movie magic administrative adobe premiere arabic avid budgeting content clients delivery documentation editing fluent english film french fundraising hebrew invoicing director magic marketing media production excel outlook powerpoint ms word negotiations communicator camera photography presentations pricing processes public relations public speaking speaking read scheduling script staffing stories time management video video production videography workflow additional information filmfestivals united nations associations film festival unaff 10th aljazeera international film festival kuala lumpur film festival harlem international film festival manhattan film festival nyack film festival yonkers fest film festival yofi selectedawards aloha accolade award honolulu international film festival humanity spirit award worlds international film festival twiff audience award bellingham human rights film festival audience selection award uno port art films,CONSULTANT
information technology specialist summary twelve years experience providing high quality consulting technical assistance home business end users field service technician since late 2004 able install repair maintain many types point sale register equipment well servers networking related peripherals ability integrate computer skills customer support experience related education thrive exceed technical business customer expectations long time hobby mine demonstrating electronics retail stores really enjoy instore demonstrations direct sales training sessions employees continuing improve important feel professionally certified comptia lexmark hewlett packard microsoft fujitsu ic³ eta fema bodies allows think outside box create custom solution best fits clients needs highlights exceptional telephone etiquette vast technical knowledge troubleshooting proficiency dhcpdns ethernet firewall proficient comptia net accomplished mobile devices technical help desk experience database servers excellent problem solving skills microsoft office specialist drive duplication imaging knowledge adept troubleshooting accomplishments multiple technical awards work performanceconsistently received 100 rate customer satisfactionoversaw decrease average daily help desk tickets almost 100 work experience information technology specialist 022012 current company name city state service maintain numerous makes models types equipment including client servers workstations laptops peripherals install maintain cctvdvr camera systems servers network rackspatch panels voip bdr data recovery systems familiar storagecraft datto veeam intronis business class cloud backup solutions offer business assessments ranging dlp best practices wired wireless network infrastructure audits finrahippapci compliance audit testing currently provide support 480 windows based devices 44 windowsvmware servers systems administrator 092008 052012 company name city state responsible maintenance 55 windows variant based workstations dell precision server ibm xseries blade server telephonyvoippots systems t1network troubleshooting multibuilding environment well providing end user assistance training sales service management teams manage windows server 2003 active directory policies maintain autobase crm database reynolds reynolds repair order writing system maintained wifi network technicians use toyota technical services performed preventative maintenance laser dot matrix printers responsible coordinate purchase install new technology assist outside vendors technology related needs assisted used car manager taking photographs uploading website overlay information photos field service technician ii 122009 102011 company name city state perform field service work ibm servers ibmlenovo desktops ibm pointofsale pos equipment well repair lexmark monochrome color laser printers responsible repairs diagnosis brands linksys symbol nortel baystack zebra datalogic kronos hp ivr systems ateb rx responsible install troubleshoot networking equipment ranging wired switches wireless access pointssetup troubleshootrepair ibm pseries rs6000 servers peripherals breakfix technician escalation responsible company vehicle maintenance scheduling rma returns numerous sla contracts full van inventory 247 oncall position overnight priority calls territory senior technician successfully trained new employee kodak imaging expert field marketing specialist 032006 122009 company name city state responsible engage train sales associates customers large retail stores organizing training events presentations role playing demonstrations tasked increasing consumer brand awareness selling demonstrating kodak products merchandising organizing kodak camera peripheral displays assisting fourth quarter black friday sales events rewarded year sales figures totaled surpassing sales goals enjoyed demonstrating kodak everyone knows kodak products simple use yet produced superior photographs prints images merchandising marketing specialist 102005 122007 company name city state worked several divisions actionlink concurrently merchandising marketing training instore marketing merchandising sales technical hardware services dell sprint logitech garmin set planograms pog live units security sensitive equipment selfmanaged drove vehicle recorded mileage received shipments home position required extensive planning set could begin digital imaging specialist 082005 032006 company name city state retail sales digital 35mm dslr cameras accessories helped promote brand awareness targeted brands new features cameras trained customers digital camera features specifications provided handson demonstrations short photo seminars anyone interested assisted prepping store black friday sale promotions starting 330am always completed sale walking customer register thanking business inviting come back purchase show many seasonal position q4 overstock march business machines sales associate 092002 072005 company name city state retail sales computers office supplies electronics related peripherals assisted customers printers monitors desktop laptop computers gps digital cameras able assist departments store ran copy center associates called made cardboard bales used pallet jacks responsible repairing customer computers instore worked store computer technician easy tech program rolled asked management assist taking proper inventory nearby store plagued inventory discrepancies later tasked district management assist final stages building planogramming stocking monticello ny staples location received numerous pins signify outstanding customer service reported corporate education ge residential energy auditor energy management systems technologytechnician technology 2014 ashworth college city state usa gpa delta epsilon tau honor society alumni society delta epsilon tau honor society alumni society undergraduate certificate computer information management computer technologycomputer systems technology online courses technology 2010 ashworth college city state usa associate arts sciences aas business administration management operations business management club 2009 suny orange city state usa business administration management operations business management club skills sales software salesforcecom tapscan cms joomla wordpress desktop publishing software photoshop illustrator plethora hardware repair diagnostic skills experienced desktop support trainer,INFORMATION-TECHNOLOGY
business development manager summary energetic motivated organized sales representative results oil gas industry accomplished professional strong background technical sales product development highlights excellent communicator excellent sales techniques strategic account development exceptional customer service skills upselling consultative selling relationship selling skilled multitasker proven sales track record accomplishments created strategies develop expand existing customer sales resulted 30 increase monthly sales increased revenue 42 2015 collaborated prospective clients prepare efficient product marketing strategies drive business development increased sales volume adding 8 new accounts assigned territory experience business development manager jun 2010 feb 2012 company name city state increased overall product line sales 32 overall increased overall sales revenue weatherford baker hughes 40 responsible sales within high temperature high pressure applications secured sales contracts baker hughes halliburton weatherford resulting profit increasing 21 global sales manager jan 2009 jan 2016 company name city state created strategic sales plan allowed product development increase profit margins 14 increased revenue 20 within 1 year building strengthening relationships existing customers established office calgary defined territory effectively led outside sales team houston calgary technical sales representative key account team leader jan 2005 jan 2016 company name city state increase sales within accounts 200 developed managed sales 9 million dollar account largest single account oilfield business group created presented sales seminars outlining products capabilities engineering manufacturing management supervisors qualifications highly effective consistent contact superior customer service building instant rapport relationships decision makers levels superior multitasking organization time management skills consistent assertive closer top performer throughout sales development professional demeanor communicating individualsgroups demonstrating ability relate clear concise manner proven success sales oil gas products services various individuals groups experience tactical business planning competitive intelligence prospecting strategic marketing closing business development manager texas jan 2001 jan 2016 company name city state developed maintained accounts growing overall sales revenue added new accounts totaled 1million dollars new business ongoing testing new elastomer compounds esp artificial lift clients sales presentations pinpoint technical performance benefits education bachelor science communication disorders university houston houston texas communication disorders marketing courses university houston business courses university houston skills benefits business planning closing competitive intelligence concise contracts clients customer service marketing office multitasking oil outside sales presentations product development profit rapport sales sales development sales plan seminars strategic strategic marketing time management,BUSINESS-DEVELOPMENT
executive director executive profile visionary executive director excels marketing communication demonstrated ability development resultsdriven strategic comprehensive marketing public relations plans managing levels multiple projects including budgeting administration skill highlights leadershipcommunication skills strategic planning project management budgeting expertise selfmotivated marketing public relations print broadcast web social media communication core accomplishments managing editor academic varsity informal history morningside college interdepartmental honors program 2002 morningside college press keynote speaker quota international sioux city annual eighth grade honors luncheon march 2006 march 2007 professional experience executive director may 2013 current company name city state responsibilities related writereditor position chief writereditor responsible writingediting content organizational publications including development production public relations materials web sites beaheroforkidsorg wordshurttooorg newsletters publications educational materials example fall 2014 newsletter available maintains updates web sites coordination volunteer webmaster ensures overall message aligns vision mission goals center public awareness community relations oversees development implementation comprehensive outreach education awareness programs community maintains develops relationships community organizations agencies governmental funding bodies media others represents center community serves primary spokesperson chief liaison local media presents regularly community groups organizations work center see examples press releases media coverage major responsibilities administrative leadership reports directly works board directors ensure sustainability growth 501c3 organization oversees staff two fulltime two parttime persons strategic planning works board directors develop centers strategic plan policies procedures responsible implementation fiscal facility management responsible ensuring sound fiscal practices line generally accepted accounting principles gaap 501c3 regulations followed administers centers programs within budgetary provision provides comprehensive grant management works staff ensure financial program reports funders timely accurate oversees maintenance facility procurement equipment personnel management responsible recruitment employment supervision professional development evaluation staff volunteers ensures job descriptions developed regular performance evaluations held sound human resource practices place program oversight support program supervision supports program staff needed ensures programs operating appropriately alignment vision mission goals center program development working board maintains shared vision organization appropriate goals strategies achieve mission provides leadership developing programs organizational financial plans maintains acceptable standards professional practice center ensures ongoing accreditation national childrens alliance program evaluation responsible evaluation programs overall evaluation center including ensuring appropriate accurate collection data analysis data fundraising development conjunction board develops comprehensive fundraising plan secures financial support individuals foundations corporations develops maintains ongoing relationships major donors grant funders oversees participates fundraising community awareness events private contributions increased 71 fy 2015 fy 2014 executive director september 2008 april 2013 company name city state responsibilities related writereditor position marketing publications oversaw development communications including web site content email social media messages quarterly newsletter oversaw conducted event marketing served managing editor association publications including oversight volunteer staff writers wrote policy papers web content news releases documents needed community outreach advocacy oversaw policy education public outreach social media relations served public face association responsible maintaining consistency message branding working improve postdoctoral experience successes included limited npas recommendations adopted national institutes health nih national science foundation nsf recently white house office science technology policy npa garnered attention postdoctoral experience washington post new york times leading publications establishment international consortium research staff associations led npa representatives united kingdom ireland south africa major responsibilities leadership reported directly works board directors ensure sustainability growth 501c3 organization oversaw staff two fulltime one parttime persons strategic planning worked board directors develop associations strategic plan responsible implementation plan recently new fiveyear plan developed 20132017 program management developed programs benefit support associations diverse constituencies leads staff volunteers implementing programs including limited associations annual meeting annual board retreat events fundraising engaged fundraising activities included limited fundraising campaigns grant writing donor cultivation worked build culture giving within served community fiscal management oversaw accounting according generally accepted accounting principles gaap line 501c3 regulations including limited following grant management payroll general ledger financial statements development annual budgets public relations staff writer january 1999 august 2008 company name city state position chief writer editor photographer oversaw external internal communications served editor chief writer photographer news releases alumni magazine morningsider enewsletter move conducted interviews alumni faculty staff regular basis marketing oversaw marketing efforts marketing research including leading integrated marketing team development production television radio commercials print advertising major responsibilities served presidents researcher writer colleges strategic plan oversaw office foundation grant development served colleges main grant writer successful fundraising included limited worked closely faculty develop seek funding new programming example worked professors mathematical sciences department developing programming writing submitting proposal national science foundations sstem solicitation 600000 proposal funded february 2009 served committees task forces assigned president major responsibilities supervised office public relations staff five responsible ensuring continuation consistent media coverage effective marketing efforts served spokesperson college established foundation grant development new office college served colleges main grant writer served presidents chief writer major responsibilities oversaw external internal communications served editor chief writer photographer alumni magazine morningsider enewsletter move oversaw marketing efforts marketing research including leading integrated marketing team development production television radio commercials print advertising worked closely admissions develop implement marketing campaigns recruiting students colleges enrollment increased 57 percent 2001 2006 led marketing efforts colleges 20022008 capital campaign including development production publications campaign video served point person public launch event october 2004 campaign began goal 20 million 2002 raised 42 million conclusion oversaw redesign ongoing maintenance college web site including major redesigns 2003 direction team 20 web editors thereafter managed staff four eight assisted special event planning needed major responsibilities included writing news releases copy brochures articles alumni magazine writing assigned coownermanager january 1974 january 1999 company name city state managed business facilities serving accountant overseeing customer service marketing efforts relevant proficiencies experienced conducting interviews sensitive culturally aware manner experienced communication written materials experienced presenting teaching large audiences see education ba spanish 1999 morningside college city state us ba english emphasis writing spanish minor mass communications morningside college sioux city iowa 1999 leadership bellevue university leadership bellevue university omaha neb january 2008 languages emphasis writing spanish minor mass communications professional affiliations working board maintains shared vision organization appropriate goals strategies achieve mission provides leadership developing programs organizational financial plans maintains acceptable standards professional practice center ensures ongoing accreditation national childrens alliance publications hear child hero kids words hurt npa testimony regarding status women color stem national postdoctoral association available nih biomedical working group notod johnson phillips c fonsecakelly z fowler g gelhaus taylor future science united states case supporting invisible researchers johnson phillips c 2008 advantages challenges small private colleges masters thesis omaha bellevue university johnson phillips c gelhaus ho j pohlhaus j presentations foothills child advocacy center helping child victims first presbyterian church spring gathering luncheon charlottesville va march 21 2015 foothills child advocacy center proposal action leadership charlottesville charlottesville va november 20 2013 finding postdoc match career goals city university new york cuny career research symposium new york ny february 1 2013 panelist society association effort foster research integrity national academies committee responsible science ensuring integrity research process washington dc august 14 2012 panel moderator launch international consortium research staff associations icorsa european open science forum dublin ireland july 13 2012 using data inform policy recommendations strategic planning association institutional research airnsfnational center educational statistics nces national research data institute washington dc july 12 2012 future stem graduate education postdoctoral training national science foundation nsf directorate education human resources division human resource development joint annual meeting alexandria va june 14 2012 finding postdoc match career goals howard university 2012 preparing future faculty pff summer institute washington dc june 8 2012 expanding crossdisciplinary dialogue postdoctoral community workshop organizer session facilitator national science foundation arlington va april 2324 2012 practical tips effective mentoring handholding required need mentoring relationships environmental protection agency raleigh nc january 3 2012 comments general postdoc issues national academies nas committee review state postdoctoral experience scientists engineers washington dc december 13 2011 leading innovation discovery workshop organizer session facilitator national science foundation arlington va september 19 2011 postdoctoral trends perspectives selection training support graduate career consortium stanford university stanford ca june 23 2011 presentation regarding postdoc workforce issues national institutes health nih biomedical research workforce working group advisory committee nih director copresented zoe fonsecakelly phd chair npa board directors nih bethesda md june 21 2011 facilitating postdoc womens advancement academic career pipeline oregon state university corvalis may 27 2011 postdocs federal initiatives title ix 2011 npa annual meeting bethesda md march 26 2011 postdocs title ix plus promising practices 2010 nsf advance workshop alexandria va november 8 2010 postdoc women national academies committee women science engineering medicine cwsem meeting washington dc november 4 2010 lets talk broadening participation social behavioral economic sciences postdoctoral community workshop national science foundation arlington va organizer session facilitator october 29 2010 epscor mentoring plan npa core competencies idps arkansas science technology authority epscor annual meeting little rock ar october 4 2010 remarks national academies committee research universities reception washington dc september 21 2010 feeling invisible postdoctoral experience university florida gainesville fl september 13 2010 npa help maximize postdoc experience society study reproduction annual meeting copresenter philip clifford phd milwaukee wis july 31 2010 early career researchers survey project human resources expert panel facilitatorconsultant national science foundation division science resources statistics july 13 2010 thinking longterm keys successful postdoc university south dakota vermillion sd april 12 2010 thinking longterm incorporating core competencies postdoc experience brown university providence ri february 25 2010 makes successful postdoctoral program cedarssinai medical center graduate program biomedical science translational medicine los angeles calif february 9 2010 npa core competencies university virginia lunchtime postdoc seminar charlottesville va november 2009 makes successful training program national institute drug abuse nida research training directors meeting sustaining training programs 21st century bethesda md november 2009 npas perspective core competencies group graduate research education training great postdoctorate leaders section annual meeting innovation optimization graduate student postdoctorate learning development st louis mo october 2009 leadership styles conflict management npa committee leadership institute bethesda md october 2009 state postdoctoral researcher today cancer biology training consortium cabtrac cancer biology chair directors retreat clearwater beach fla october 2009 every postdoctoral scholar know howard universityuniversity texas el paso utep annual institute postdoctoral preparation el paso texas september 2009 mentoring plans postdoctoral associates national science foundation nsf division human resource development hrd 2009 joint annual meeting jam washington dc june 2009 every postdoctoral scholar principal investigator know national postdoctoral association core competencies university nebraskalincoln research fair lincoln neb april 2009 general presentation npa postdoctoral issues postdoctoral young investigator networking brunch american society nutrition asn scientific sessions experimental biology 2009 new orleans la april 2009 last link postdoctoral experience national science foundation cosponsored division graduate education office international science engineering division biological infrastructure arlington va january 28 2009 leadership seminar leader morningside college leadership academy march 2008 costeffective surveys public relations society america prsa counselors higher education che senior summit washington dc april 2007 keynote speaker quota international sioux city annual eighth grade honors luncheon march 2006 march 2007 skills marketing marketing accountant customer service receptionist retail sales teaching advertising internal communications marketing research print advertising print campaign public relations basis maintenance fundraising accounting gaap strategic planning event planning million recruiting branding budgets community outreach financial statements general ledger leads media relations payroll program management project management collection community relations financial support liaison personnel management procurement recruitment acrobat adobe indesign ap ar biomedical civil site conflict management content management content management systems database database management excel human resources indesign jam leadership development learning development mac mentoring microsoft word nas network attached storage networking od optimization organizational development photoshop pipeline powerpoint quota site design statistics time management training training programs word,PUBLIC-RELATIONS
sr home mortgage consultant wells fargo advisors summary accomplished resultsdriven team player 20 years experience financial services extensive broad expertise banking finance investments insurance relationship management demonstrated proficiency new business development across business lines skills solid communication interpersonal time management organizational leadership skills experience company name may 2015 sr home mortgage consultant wells fargo advisors city state •building solid relationships referral partners wells fargo advisors team members developing presenting value proposition creating presenting lead identification strategies receiving customer referralsleads financial advisors converting referralsleads mortgage loan applications remaining accountable referral partner customer others aspects mortgage financing process main responsibilities include •relationship management instrumental initiating developing managing relationships wells fargo advisors effort partner financial advisors referrallead generation sales •markets sells wfhm mortgage products new existing wf customers using established inbound outbound cold calling techniques partnership financial advisors quality assurance •ensures loan salability prospecting customers meet loan qualifications standards andor correctly interpreting underwriting guidelines policies central point contact •acts primary source contact mortgage customer financial advisor throughout loan process including rate quotes locks loan originations pipeline management company name march 2013 may 2015 sr home mortgage consultant city state provides consultation regards home financing education borrowers available mortgage financing products process · business via corporate relationships direct consumer marketing third party relationships wells fargo corporate relocation consulting · completing loan structuring pricing loan locking loan rates pipeline review accordance wfc policies procedures · depth knowledge investor regulatory guidelines fha va fnma fmlmc company name april 2010 may 2012 financial advisor city state developing book business order meet exceed required performance hurdles · effectively sourcing prospecting clients capitalizing referrals assessing customer needs referring customers appropriate service provider executing highly customized solutions meet clients needs · recommending investment products services suitable prospects clients based objectives resources time horizon risk profile preferences · balancing investment growth referral activities customer follow prospect building administrative compliance personal growth development according dayto day longerterm plan · planning managing resources time people budget · seeking expertise specialists appropriate identify planning investment strategies client · establishing maintaining relationship management team informing management circumstances require supervisory attentionapproval per compliance guidelines polices · completing mandated training assessments performance goals continuing education requirements company name august 2008 february 2010 vice president wealth advisor ii city state responsible identifying prospective clients minimum 1mm investable assets utilize profiling based approach wealth planning orientation meet clients overall present future wealth management needs prepare presentations follow client contacts refer sale products services including portfolio management private banking trust estate services insurance well services available across wells fargo franchise serve relationship manager coordinating trust officers investment managers private bankers financial consultants wealth management specialists insurance specialists contacts across wells fargo deliver fullservice wealth management key accomplishments § completion wells fargo wealth advisorthe private bank foundation company name april 2007 august 2008 vice president senior business relationship manager city state responsible soliciting maintaining account relationships multifaceted businesses annual gross sales 25mm serve relationship manager existing clientele providing ongoing financial consulting · assess commercial loan deposit needs current prospective clients analyze secure suitable credit wells fargo bank products services key accomplishments § completion wells fargo business banking college commercial credit § medallion stamp certification x02093532609 § authorized lending limits § final approval wires processed fts new 1000000 § lending new 50000 lending existing 100000 § lending incremental 50000§ concurrence 1000000 § concurrence area caution 250000 § operating exposure 100000 § rcs authority dod exception wire transfers 100000 ach authority 100000 company name november 1996 april 2007 senior national home mortgage consultant city state responsible mortgage origination focus relationships employee mortgage programs fortune 500 companies affinity groups andor portfolio retention depth knowledge investor regulatory guidelines fha va fnma fmlmc develop manage relationships external internal clients leaders club team lead § 2006 1st mtg funded units 156 30520799 avg ln amt 195646 § 2006 2nd mtg funded units 43 1873377 avg ln amt 43566 § 2006 revenue 59011047 revenue bps 19335 noi 23596747 § 2006 centralized retail referrals cross sell top alliance bank referrals 382 § 2005 1st mtg funded units 161 34183691 avg ln amt 212321 § 2005 2nd mtg funded units 54 2491738 avg ln amt 46143 § recognized 1 home equity sales 2002 2003 corporate wells fargo § recognized 1 lender paid mortgage insurance education minnesota state university 1988 bachelor science business administration city state additional information safe mortgage nmls 533306 inactive licenses · series 7 66 63 · life accident health insurance ·,BANKING
engineering lab technician summary obtain position field electronics company offers opportunities advancement based strong technical skills work performance skills construct test troubleshoot acdc circuits determine voltage current resistance power calculations measurements identify electronic components schematic symbols utilize oscilloscopes measure ac frequency proficient soldering troubleshoot identify faulty capacitors inductors transformers skilled use hand tools repairing installing electronics create circuits multisim cad software assembledisassemble pcs electronics component level familiar c c java script sql visual studio microsoft team foundation microsoft test manager tera term gshell linux osi studied understand programmable logic controllers digital communications fiber optics understand different types transmission lines twisted pair utp shielded pair coaxial proficient microsoft word excel powerpoint access outlook strong oral written communication skills adapt new technology accelerated rate experience engineering lab technician jan 2014 jan 2016 company name city state run software tests physical checks beverage qa tests new technology developed build test cases new software builds perform regression functional smoke testing use refractometers test brix use oscilloscopes test wave patterns circuits support different platforms software installation light plumbing testing trained beverage quality test tools including refractometer oscilloscope function generators multimeters basic hand tools run various test cases new platforms ensure stability units field release responsible mechanically troubleshooting lab fixtures within freestyle platform calibrate alpha beta prototype units perform optimal expectation work closely software developers testing strategies implementation software microsoft test manager write test cases create bugs software development microsoft team foundation server add tasks pbis tera term software application provide sshserial connection linux platform devices gshell software view modify sub machines engineering validation test technician jan 2012 jan 2014 company name city state test validate new technology automotive manufacturers run environmental tests infotainment devices build various wire harnesses testing equipment operate thermotron chambers test stability head units perform continuity tests wiring assemblies run xaxis yaxis zaxis vibration tests test dvd cd gps usb ipod infotainment devices manufacturers specifications electromechanical technician jan 2010 jan 2012 company name city state build calibrate 9500 series mercury porosimeter instruments build 2020 series chemisorption physisorption instruments electromechanical assembly assemble pc boards use hand tools build calibrate test entire units completion troubleshoot components failures occur unit boards assemble plumbing servo valves drivermall specialist jan 2001 jan 2009 company name city state drive maintain 30 ft pumper truck interact service customers daily basis handled complicated machinery constantly education training associate science degree computer electronics engineering technology 2013 itt technical institute city state computer electronics engineering technology bachelor science degree electronics communication engineering technology september 2013 electronics communication engineering technology maintained average every quarter since enrolling obtained highest honors certificate every quarter 37 publications mki waste oil systems steve brawley ceo mki waste oil systems 678898 2283 skills alpha automotive basic c c cad cd oral dc dvd electronics fiber optics functional gps hand tools java script linux logic machinery access excel outlook powerpoint microsoft word multimeters oscilloscopes oscilloscope osi plumbing quality qa repairing ssh software developers software development software installation soldering sql test tools transformers transmission troubleshoot troubleshooting usb view visual studio wiring written communication skills,ENGINEERING
program manager highlights microsoft office word access excel outlook powerpoint advanced gfebs windows xp professional intermediate windows vista beginner cprcombat lifesaver intermediate experience june 1999 current company name program manager september 2006 company name city state salary 54000 hours per week 40 army aviation maintain accountability aviation health safety budget 6 different divisions 23 subdivisions compile fiscal financial isr reports two facilities aviation assets nebraska insures needed plans materials tools available needed stock obtained supply locations inspect monthly obligation plans stanfins reports gfebs afcos accountability avoid overobligating sustain constant program schedules status provide accurate information state aviation officer chief staff establish rules regulations controls ensure complete accuracy program execution develop future fiscal year operating program plans include variations fuel personnel costs flight hours maintenance weather execution executed 999100 every fiscal year 35m 3 airframes 17 aircraft utilized logistics modernization program lmp order processing inventory management customer service acquisition created maintained updated automated standard operating procedures sop compiles data reports projections flow charts graphs missions completes presentations adobe microsoft company troop battalion commanders routinely edits content grammar style presentation multiformatted documents technical visual information improve intended audiences interpretation acceptance topics presented creates databases spreadsheets reflect accountability items funding budget analytical statistical information utilized various programs conduct research future productions equipment assisted maintenance officer completing 4610rs required begin production aasf 2 grand island maintains kirs key control program completes funding requests prweb typing monthly obligation plans trackingcutting orders obligatingdeobligating funds afcos analyzed funding aftps sftsp tc 1210 dfas 371002008 assists state aviation safety officers colorado utah minnesota comsec quality control complications coordinates delivery status repair andor pickup equipment supported units maintenance shops network database passes workers instructions received supervisor demonstrates proper work methods starts work insures needed plans blueprints materials tools available needed stock obtained supply locations guides assists workers performing repair work performs functional tests analyzes performance malfunctions removes installs tests maintains modifies performs alignments troubleshoots electronic electrical mechanical hydraulic assemblies modules interconnecting cables variety combat tactical electronic communication navigation securecomsec equipment include fm uhf vhf ky58 kit1c sincgars dopplergps high frequency arc220 afcs system vor iff transponder gyros huds cis vsi night vision goggles wiring utilizes integrated family test equipment ifte built test equipment bite validators break boxes bob fault isolation verification adjustment assemblies systems circuit cards components wiring electronic modules experienced working fast paced environments demand organizational personal professional skills honorable principled poised situation detail oriented resourceful completing project multitasking proficient databases presentations logistics word processing may 1998 current company name grade level e4 salary 300month quality assurancetechnical inspector maintains files records 24 uh60a blackhawk 14 ch47 chinook helicopters inspects avionicselectronic work completed microsoft office windows xp professional created network database maintained calibrated systems test equipment battalion ensured work requests properly routed repair facility installed ullsa servers uploaded entire new program aircraft fleet utilized c ancds apply cryptic information compiles data reports projections flow charts graphs missions include secret completes presentations company troop battalion commanders coordinates delivery status repair andor pickup equipment supported units maintenance shops network database completes presentations statistical data adobe microsoft powerpoint furnishes assistance supervisors production problems work planning creates maintains updates automated standard operating procedures sop publications uses specialized test equipment carry phases avionic electronic installation maintenance repair operational testing base stations remote transmitters flight systems flight controls receivers communication navigation countermeasure mobile equipment planned organized led seven downed aircraft recovery missions programs schedules establishes priorities routine maintenance unscheduled maintenance combat damaged systems repair equipment initiates updates closes files records reports according applicable regulations technical manuals installs new communication navigation systems assigned aircraft performs maintenance troubleshooting repair systems ensuring operational capability electronic electromechanical systems equipment maintains installs repairs secret level comsec equipment include encoding encrypting radios loading frequencies sincgars radios ensures systems equipment reliable parts available needed plans organizes work provides guidance assistance peers lower enlisted insures needed plans blueprints materials tools available needed stock obtained supply locations guides assists workers performing repair work checks work progress finished compliance supervisors instructions work orders established shop procedures work sequence procedures methods deadlines directs advises workers follow supervisors instructions tomeet deadlines performs functional tests analyzes performance malfunctions removes installs tests maintains modifies performs alignments troubleshoots electronic electrical mechanical hydraulic assemblies modules interconnecting cables variety combat tactical electronic communication navigation securecomsec equipment include fm uhf vhf ky58 kit1c sincgars dopplergps high frequency arc220 afcs system vor iff transponder gyros huds cis vsi night vision goggles wiring utilizes integrated family test equipment ifte built test equipment bite validators break boxes bob fault isolation verification adjustment assemblies systems circuit cards components wiring electronic modules experienced working fast paced environments demand organizational personal professional skills honorable principled poised situation detail oriented resourceful completing project multitasking proficient databases presentations logistics word processing excelled e7 position e4 18 month deployment iraq march2006september2007 received numerous medals include good conduct medal army accommodation medal bronze star medal education us may 1997 malcolm high school city state bachelors degree aeronautical engineering embryriddle aeronautical university city state aeronautical engineering mba additional information top secret security clearance tsci fcc license skills adobe army blueprints budget c c cables charts content cpr customer service databases database delivery detail oriented fast financial functional funds gps graphs inspects inspect inspector interpretation inventory management logistics materials mechanical access excel microsoft office outlook microsoft powerpoint powerpoint windows windows xp word multitasking navigation network organizational personnel presentations progress publications quality control quality assurance repairs research safety fm servers sop spreadsheets supervisor technical manuals test equipment troubleshooting typing uhf vhf vision vista wiring word processing,AVIATION
vp digital media services content distribution professional summary crossfunctional product operations technology leader executing intersection media multi channel distribution services consumer transformation leadership skills work history 012009 012010 vp digital media services content distribution company name – city state led saas file based workflow post production editing packaging distribution content servicing pl clients including sony pictures entertainment paramount pictures warner bros walt disney studios completed 800 terabyte infrastructure workflow process design across encoding transcoding delivery platforms facilitate library migration hd content facilitated customer content launches sell thru platforms apple germany apple france xbox playstation networks amazon distribution channels including att mobile directv 012008 current independent contractor company name – city state led walt disney interactive media group technical operations shared services organization internet startup commercial grade internet infrastructure platform engineering services provider fueling 3x audience growth 85 million unique visitors month revenue global product fantasy games toontown mmrpg disney broadband espn motion disney stores mobile mvno service ecommerce offerings espncom disneycom abcnewscom abccom disneyworldcom disneystorescom strategic planningexecution delivered playboys integrated digital content factory launching video download offering affiliate model audience growth playboycom scalable content productionpostproduction distribution services establishing lead position omni channel media consumption across print dvd online broadcast mobile location based entertainment innovation launched espn motion infrastructure pioneer product ad supported rich media delivery established global best class multi channel customer contact center network services infrastructure hyper growth stage capital one financial corporation powering scale 700 employees 22000 3 million account holders 30 million across multiple continents operational efficiencyeffectiveness renegotiated network application software maintenance support agreements standardized virtualized consolidated infrastructure environmental footprint slash bottom line costs 30 leveraged implemented itil best practices framework open source technologies process reengineering programproject management methodologies increasing availability metrics 9999 maintaining flat fte counts team building collaboration established global product development support model video download subscription business across engineering product development qa technical operations marketing finance japan uk us maintained retention levels less 6 clear mission matching right resources right roles progressive job families succession planning rewardsrecognition programs cross training built communication triads business operations facilitating prioritization across 60 geographic locations establishing programproject management methodologies improving time delivery 20 provide operational leadership services guidance businesses challenged scalability flexibility alignment growth developed speaker forum business hack japan japanese media community designers gaming companies web services cgi artists film productiondistribution landed contract jetro japan external trade org publish paper us digital distribution landscape 012005 012007 senior vice president chief information officer company name – city state developed led rich media producttechnology strategy support online broadcast mobile publishing dvd distribution licensing business models including content creation content management content distribution billing systems architecture business intelligence enterprise back office systems launched internet delivered vod subscription based product line 2000 titles relaunched playboycom web 20 features payback 8 months established enterprise assetcontent management system capture catalog 50 yrs image text video content across enterprise enable ad supported lifestyle product offering video subscription services affiliate traffic generation playboycom integrated two business acquisitions corporate infrastructure 6 months established consolidated hosting strategy enterprise bandwidth agreements realizing 30 reduction infrastructure costs 012002 012005 vice president technical operations company name – city state built shared services organization supporting subscription based products multi player gaming solutions advertising business models travel retail commerce disney business verticals b c online channel disneyespn mobile mvno services captained design implementation support infrastructure delivering 30 billion page views per year 85 million unique visitors month espncom abcnewscom disneycom reduced operating costs 20 systemnetwork contract renegotiations implementation audit control procedures capital expenditures improved operational stability reliability availability implementation service management framework including best practices change management incident management configuration management achieving 80 first call incident resolution completed data center expansion efforts accommodate 5 year growth projections 100 increase capacity rich media products content delivery global product launches 012000 012002 vice president operations company name – city state directed design implementation business plans scalable operational support strategy customer care provisioning purchasing sales back office startup company providing fully managed web hosting managed security services acquired managed major accounts toplevel presentations cxos secured commitments additional funding debtforequity restructuring reduction monthly cash flow initiatives completed achieved 100 ontime delivery rating customer solutions 80 firstcall resolution customer requests completed multiphased approach sales automation service management business processes implementation siebels mid market crm suite resulting end end customer lifecycle tracking achieved servicelevel availability 9999 reduced server build time 2 days 6 hours 011994 012000 director ebusiness infrastructure network operations manager telecom manager company name – city state developed implemented strategic plans nationwide tactical support strategy servicelevel management desktop applications data voice networks call center infrastructure including icrvru inboundoutbound predictive dialing pbxacd managed 26 million budget within 4 plan across internal customer base 20000 associates supporting 22 million external customers established online financial services brand account acquisition servicing including shopping portal online auto loan approval loyalty card coupons negotiated outsourcing arrangements external development resources infrastructure providers shopping portal achieving readiness shopping season improved stafftodesktop ratios 50 reducing work order completion times 20 monthly trouble ticket platform ratios 23 restructuring including establishment regional support teams centralizing help desk functions configuration standards desktop server build templates quality assurancemetricsaudit function participated chargeback modeling project selecting network operations prototype group bill back business unit customers established management principles sportsmind executive leadership development program geared provide common language linguistic behaviors tools competencies manage daytoday projects conversations problems coled operational imperative build standardized project management office producing formal process approval budgeting tracking every project achieved availability metrics 9999 intelligent inboundoutbound predictive call routing infrastructure supporting 110 million calls annually reaching payback 10 months improving right party contacts 25 011990 011994 manager mis company name – city state education 1998 mba virginia commonwealth university city state bs business admin management landmark forum franklin pierce university univ virginia darden school change mgt city state gpa magna cum laude business admin management magna cum laude landmark forum skills acd acquisitions abc ad advertising apple approach automation billing systems broadband broadcast budgeting budget business intelligence business plans business processes c call center cash flow catalog cgi change management com configuration management content content management content creation crm clients customer care delivery product development dvd ecommerce editing equity features film production finance financial help desk image innovation itil japanese team building leadership leadership development marketing market office 2000 migration modeling enterprise network networks packaging page pbx presentations process reengineering process design producing project management speaker purchasing quality assurance retail routing sales siebel strategy strategic plans strategic planning unique video web hosting workflow,DIGITAL-MEDIA
senior product designer professional summary proven experienced product designer involved every phase product design cycles initial concept postproduction cost reduce products expand existing product lines developing numerous patentable items call desire mature dependable leader solid practical experience eye future functional marketability skills autocad proficient solid works 3d solid modeling complex problem solving technical problemsolving works well diverse team environment team leadership strong decision maker injection molded plastic massmanufacturing techniques corel draw graphics proficient technical illustrations product usage line art company logos catalogue brochure layout design microsoft office proficient creative concept development website development silkscreen printing work history senior product designer april 1984 current company name city state conceived developed specified product components new product development worked product planners industrial designers conceptualize refine product concepts developed tested models alternate designs processing methods assess cost manufacturing feasibility created solid model component assembly files virtual representation designs ordered rapid prototypes supervised testing ongoing development performance design supported product designs test analysis simulation coordinated project tooling release injection molded components evaluated preproduction mold shot samples refined improved assembly performance coordinated special secondary operations fixturing manufacturing sensitive mandates developed internal processes plans mechanical verification product development factory processes recommended design modifications eliminate machine system malfunctions created detailed engineering drawings technical drawings schematics computergenerated reports new product development attended new product preproduction pilot runs created drawings patent submittal reviewed patent applications technical accuracy created exploded view product drawings owner manuals compliance publications drawing design checking including tolerance studies moldability promoted implemented process improvements companywide interviewed trained new engineering personnel draftsman layout estimating january 1983 april 1984 company name city state detailed shop drawings bridge expansion systems made templates engineering drawings shop usage check drawings shop fabrication conformity engineering specifications layout steel shop fabrication calculate shipping weights create billsoflading education williamsport area community college 1979 city state associate arts advertising art gpa deans list gpa 32 minors marketing graphic design drafting elective emphasis mathematics advanced algebra geometry trigonometry statistics calculus jersey shore area senior high school 1977 city state graduate 1977 graduate academic courses member national honor society varsity wrestling cross country baseball rotary october boy month affiliations civic avis recreation association president educational member keystone central technical advisory committee little league baseball former coach age levels league safety officer elementary wrestling former head coach board member parents auxiliary empfield enterprises graphic design manager consultant penn college technology parttime teacher microcomputer fundamentals designamics owner operator textile silk screen printing business outside interests family husband father three children five grandchildren church lay leader administrative council member civic avis recreation association president educational member keystone central technical advisory committee little league baseball former coach age levels league safety officer elementary wrestling former head coach board member parents auxiliary empfield enterprises graphic design manager consultant penn college technology parttime teacher microcomputer fundamentals designamics owner operator textile silk screen printing business skills art assembly autocad brochure computer literate databases debugging product design desktop publishing drafting estimating freehand drawing layout design layout logos director marketing materials mathematics mechanical works modeling personnel processes researching routing sales shipping sketching spreadsheets website development word processing additional information member national honor society varsity wrestling cross country baseball rotary october boy month outside interests family husband father three children five grandchildren church lay leader administrative council member,DESIGNER
business development executive summary accomplished sales professional 20 years business development account management experience private public sector healthcare education government adept managing intense demands multiple existing customer accounts cultivates strong customer relationships highlights negotiation financial analysis detail oriented strategic account development relationship selling teamwork accomplishments selected staples nac green team successfully grew account base 14 new customers generated 35 million new business acquisition recipient bde star award closed 700000 furniture customers new corporate headquarters experience 082012 current business development executive company name state experience delivering profitable multiyear national corporate contracts companies 400 employees responsible businessbuilding relationshipbuilding expectations long selling cycles unique accounts lead entire sales process price negotiation final contract terms implementation inception close sale create conduct unique marketing proposal presentations rfp responses staples industry business solution categories supplies facilities technology promotional print furniture generate new sales opportunities direct telephone selling emails leverage lead generation tools increase profitability product presence marketplace developed new customer base consisting 14 accounts averaging 250000 dollars office supplies year 072007 072012 account manager company name state responsible customer acquisition retention expansion established relationships providing healthcare solutions fit accounts goals objectives gpo contract agreements administered ecommerce training development 121991 121997 account executive company name state managed largest corporate accounts seven states negotiated executed marketing advertising promotions met exceeded quotas throughout tenure increased market share accounts 111987 121991 sales representative company name state effectively communicated coordinated execution planogram store management arranged items favorable positions areas store optimal sales managed purchasing process entire department education bachelor science journalism mass communications kansas state university city state public relations marketing skills customer relationship management crm software salesforce office 365 healthcare gpos government education consortiums,BUSINESS-DEVELOPMENT
healthcare marketing specialist professional summary innovative customeroriented healthcare administrator background primary care experience supporting team physicians busy medical office expertise includes verifying insurance coverage records reviews marketing schedule maintenance searching leadership role team oriented company education healthcare administration pennsylvania college health sciences 2017 city state coursework epidemiology coursework statistics coursework health care policy planning coursework ethical issues health care high school diploma northeastern high school 2010 city state recipient york alumnae chapter delta sigma theta academic award scholarship assistant editor literary art magazine president diversity club member cure finders club presidential classroom alumna core qualifications superb communication skills excellent interpersonal skills conflict resolution skills customer personal service medical terminology event planning coordination budgeting financial management microsoft office suite multitasking problemsolving selfstarter accomplished leader knowledgeof medicare medicaid eeoc hippa fmla ada management marketing experience efficient pressure cultural awareness sensitivity strong work ethic team player positive attitude writing grammar knowledge detailed oriented strong analytic skills deadlinedriven professional experience healthcare marketing specialist city state company name aug 2017 current analyzed performance marketing program identify best opportunities optimization established production schedules communicated project stakeholders increased patient traffic 5 managed social media forums including company website social networking applications message boards healthcare admin intern city state company name mar 2017 jul 2017 scheduled appointments registered patients recorded filed patient data medical records demonstrated analytical problemsolving ability addressing barriers directed patient flow practice hours minimizing patient wait time oversaw implementation effective budgeting accounting system improved efficiency reduced costs developed system staff communication ensured proper implementation treatment plans comprehensive patient care developed design execution program contributed 5 growth organization customer service representative city state company name jul 2016 sep 2016 demonstrated mastery customer service call script within specified time frames maintained uptodate records times provided cross training 4 staff members facilitated information flow customer service account management operations quality assurance training payroll departments guarantee call center objectives met sales associate city state company name jul 2015 oct 2015 demonstrated mastery customer service call script within specified time frames maintained uptodate records times built customer loyalty placing followup calls customers reported product issues formulated enforced service center policies procedures quality assurance measures sales associate city state company name jul 2014 feb 2016 establish identify prices goods services admission tabulate bills using calculators cash registers recommend select help locate obtain merchandise based customer needs andor desires optical price scanners bag package purchases wrap gifts exchange merchandise customers accept returns clean shelves counters tables front desk assistant city state company name oct 2013 jun 2015 handled incoming outgoing correspondence including mail email faxes answer queries regarding computers drafted typed grammatically correct office memos managing test reminder calls photocopied correspondence documents printed materials retail customer service associate city state company name jun 2011 sep 2011 greet customers entering establishments assist customers providing information resolving complaints receive payment cash check credit cards vouchers automatic debits open close cash registers performing tasks counting money separating charge slips coupons vouchers place special orders call stores find desired items completed floor replenishment guarantee size availability promote customer satisfaction kept current market product trends effectively answer customer questions technical skills electronic medical database microsoft powerpoint microsoft excel microsoft word microsoft publisher adobe dream weaver adobe photoshop microsoft outlook windows adobe premiere adobe acrobat gimp adobe reader community service food drive mount salvation church 2012 volunteer eco city farms 2014 socktober drive mount salvation church 2015 dining room volunteer others eat 2016 volunteer white rose senior center 2016 2017,HEALTHCARE
personal trainer group fitness instructor summary veteran air force intelligence officer experienced analyzing threats managing projects security threat mitigation training excellent communication skills built presenting critical information high level officers government civilians daily basis experience working international partners combine regional security initiatives trained experienced strategic tactical planner joint combined military contingency exercises health fitness professional eight years strong motivator groups improve health wellness selfregulation principles highlights top secret secrete compartmentalized information clearance project management leadership creative innovative problem solving professional certification fitness cpraed certified customer service accomplishments air force commendation medal bachelors degree gpa 344 deans list masters degree gpa 385 experience personal trainer group fitness instructor january 2015 current company name city state created group fitness routines implemented high impact cardiovascular endurance strength core balance classes maintained high attendance promoted additional class involvement expanded certifications include insanity live silver sneakers run online health fitness accountability group inspired health changes exercise promotion 10 member group provided selfregulation behavioral adaptations health fitness intelligence planner may 2012 september 2013 company name city state identified intelligence requirements threats assets operations contingencies central south america experienced briefing executives provided analysis courses action selection positioning forces conjunction representatives peru brazil colombia joint forces multiple combatant command operations personally evaluated three honduran intelligence units identified areas improvement essential milestones regional mission countering transnational organized crime developed syllabus instruction materials mobile training team peruvian intelligence unit provided threat awareness training materials colombian air ground forces reviewed joint publications orders accuracy clarity made significant contributions joint publications changes content drafted intelligence plans combatant command exercises intelligence officer november 2011 may 2012 company name city state leader four man team analyzed threats prepared aircrew drafted reviewed 2000 mission reports coordinated critical materials six international partners high value targets upheld security protocols sensitive compartmentalized intelligence facility regained access four critical systems surveyed aircrew credentials monthly ensure qualification access platforms mission capability prepared four members 12 hours training gain mission readiness directed production 14 advanced aircraft academic briefings maintain mission readiness 94 pilots developed method report significant events threat area improved threat awareness intelligence officer november 2009 may 2012 company name city state mentored eight intelligence personnel informed leadership threats assets deployed locations selected brief high level officers congressional representative capabilities unit reorganized manuals checklists preparation operating inspection created continuity new intelligence support position commanders action team oversaw career development training four airmen receive time early mission qualification 240 hours sophisticated training including radar theory history tactics presentation skills authored presented 50 threat briefings support combat search rescue exercises weapons instructor course daily pilot threat proficiency training managed informational physical personnel security 200 personnel updated security operating instructions ensured personnel met background investigation requirements mission qualification physical fitness leader 20 personnel organized led challenging fitness program produced 100 pass rate flight increased scores 25 personnel remained mission ready showed ability organize manage adapt successfully organizing air force assistance fund annual donation installation 10000 personnel raising 68000 two month period recovered 27000 pages historicaldocuments covering 50 years 23 fighter group heritage submitted historical material air force historical review agency personal trainer group fitness instructor march 2007 january 2009 company name city state created specialized wellness programs clients included challenging cases extreme obesity debilitating illness scoliosis epilepsy mental illness depression anxiety injury education ms kinesiology 2015 university texas el paso city state us gpa 385 teachers assistant undergraduate graduate class professional career training military leadership 2013 air force squadron officer school via ecorrespondence squadron level leadership tactical operational planning professional career training usaf intelligence 2010 air force intelligence officer school city state us radar theory treat evaluation presentation skills analytical skills bs health sciencephysiology chemistry 2008 university arizona city state us minor chemistry gpa 344 deans list certifications personal trainer certification american council exercise april 20132017 cpraed american red cross skills microsoft office powerpoint presentation skills social media branding inspection quality assurance health wellness programing personal training drafting editing publications scientific methods customer service organization,FITNESS
finance accounting specialist experience finance accounting specialist 112005 112017 company name – city state collaborated extensively auditors preliminary yearend audit processes reconciled financial accounts using innoprise software assisted implementation innoprise water software managed payments processing invoicing collections tasks processed invoice payments recorded information account database increased customer satisfaction greeting visitors promptly professionally improved communication efficiency primary liaison departments clients vendors managed receptionist area including greeting visitors responding telephone inperson requests information buyer 071996 022005 company name – city state worked closely managers plan buys directed transportation initiatives maximize efficiency performed detailed reviewed high low performing products recommended optimal suppliers qualifying vendors evaluating proposals negotiated favorable contracts determined lowest possible cost factoring quality reliability analyzing data administrative assistant 031990 051995 company name – city state planned travel arrangements meeting agendas supplied advance materials executed followup meetings team conferences managed receptionist area including greeting visitors responding telephone inperson requests information wrote reports correspondence dictation handwritten notes dispersed incoming mail correct recipients throughout office made copies sent faxes handled incoming outgoing correspondence organized files developed spreadsheets faxed reports created weekly monthly reports presentations managed daytoday calendar companys senior director properly routed agreements contracts invoices signature process executives staff received screened high volume internal external communications managed daily office operations maintenance equipment executive administrative assistant 111979 061985 company name – city state scheduled board directors meetings assisted meeting materials agendas maintained coordinated executive senior management vacation daytoday meeting travel schedules collaborated administrative team members human resources finance department special projects events wrote distributed meeting minutes appropriate individuals software tester 061985 111989 company name – city state prepared presented technical proposals clients troubleshooter resolved web application issues escalated customer support departments 100 success rate assisted monitoring reporting websites traffic performance developed application framework served cornerstone highly successful thinclient web applications strategy designed documented executed maintenance procedures including system upgrades patch management system backups designed complex interfaces support third party systems booking clerk 071972 101979 company name – city state managed receptionist area including greeting visitors responding telephone inperson requests information education associate science accounting business lake michigan college city state accounting gpa 25 business associate applied science computer science accounting milwaukee area technical college city state computer science accounting gpa 75 associate arts material management houston community college city state material management gpa 00 summary diligent office administrative assistant possessing 25 years handson experience performing front office duties creative problemsolver outstanding critical thinking abilities adept filing expense reports managing calendars scheduling meetings capable taking initiative help others highlights arap customer service orientation billing coding microsoft office time management excel spreadsheets cash deposit preparation scheduling calendar management resolving discrepancies microsoft word invoicing billing microsoft excel skills administrative ap ar billing conferences contracts client clients customer satisfaction customer service customer support database dictation senior management faxes finance financial human resources invoicing notes director materials meetings excel spreadsheets microsoft excel mail microsoft office office microsoft word presentations processes coding proposals quality receptionist reporting scheduling spreadsheets strategy telephone time management transportation travel arrangements upgrades web applications websites yearend,FINANCE
director new business development executive profile b2b b2c marketing sales strategic business development integrated marketing energetic accomplished sales marketing professional track record helping organizations grow revenue increase market share executing leadingedge integrated marketing strategies insatiable focus client management growth experience spans across businesses software technology automotive nonprofit general merchandise consumer goods health care regarded ability drive processes develop motivate teams work well pressure manage meet multiple project deadlines schedule budget articulate presenter outstanding interpersonal skills adept persuasion power influence core competencies • strategic sales market planning • lead generationconversion • client relationship management • superior client servicing • creative strategy • digital advertising integrated marketing sales business development team leadership vendor relations superior negotiator mobile marketing core accomplishments sales increased pipeline opportunities 200 surpassed sales goals 25 client interface collaborated prospective clients prepare efficient product marketing strategies drive business development professional experience director new business development company name city state motivate lead activities existing sales organization take charge introducing ipredictus new clients manage overall governance website including defining executing overall strategy digital campaigns coordinate improved infrastructure operations define longterm yearly strategic goals identify business opportunities negotiate close business deals maintain extensive knowledge current market conditions provide direction marketing staff enhance communication strategiesproduct messaging maintain capabilities decks manage library solutions case studies participate educational opportunities professional organizations created strategies grow customer base resulted 15 increase monthly sales 072013 082014 digital media account executive company name city state provided highest level customer service expanded revenue opportunities existing customers maximizing benefits products services offered autotradercom kbbcom responsible 500000 annual revenue generated expanded relationships assigned partners prospects maximize revenue opportunities consulted partners determine business needs offer best utilization products services offered prioritized assigned customer list focus revenue potential established business plan assigned territory negotiated prices terms sales service agreements exceeded team sales goals 25 012010 012013 director marketing company name city state conceptualized planned executed marketing sales strategies aligned company vision brand researched analyzed consumer market profiles leveraged results identify unmet needs opportunities oversaw print online direct mail advertising efforts lead vendor negotiations ensured quality results prepared sales proposals called real estate management companies affiliates established violations department generating 450000 annual revenue 012008 012011 creative director company name city state created integrated strategies across digital print direct mail ooh advertising established managed budgets continually reviewed processes identify cost savings improvements managed relationships vendors negotiated contracts service agreements clients included scout recruiting group marketsmith inc media advisors group radio shack specialtee designs promotrim international suite salon day spa indus3 exquisite salon 19thcenturyonlycom body connections spa 012006 012008 director marketing sales company name city state established marketing business development strategies led budget planning management oversaw campaign development management association events trade show exhibits collateral production completed numerous clientfocused projects encompassing marketing research competitive intelligence new product launch marketing communications development retention client relationships thought leadership integrated marketing strategies clients included takeda usg direct marketing association conde nast phillips publishing national geographic nielsen business media marvel publishing 011993 012005 creative director company name city state led creative design initial concept production print digital supervised mentored design team delivered presentations secure client buyin oversaw print digital media buying participated educational opportunities professional organizations supported diverse clients pottery barn pottery barn kids childrens wear digest childrens better health institute harvard health publications bmg coach jcrew cooks illustrated crate barrel godiva playboy enterprises victorias secret weider publications williamssonoma education bachelor fine arts parsonsthe new school city state associate arts business union county college city state technical skills adobe creative suite indesign photoshop illustrator word excel powerpoint salesforce visio,DIGITAL-MEDIA
chief digital officer summary highly motivated versatile digital strategist storyteller creative enabler ive built led teams within communications marketing agencies focusing digital strategy content marketing influencer engagement working closely varied teams internal external devise best audience modeling cpg b2c b2b strategies seosem creative development production cycles digital media applications mobile innovation geared drive results career goal providing strategic guidance execution support core digital activity portfolio henkel brands specifically senior digital marketing manager 170000nu experience 022015 122016 chief digital officer company name city state built internal digital practice capabilities client digital strategies creative execution reach consumers locally globally cluttered digital mobile social arena focused overall digital growth strategy agency developed managed execution multichannel digital strategies existing client base new business efforts tripled digital revenue 12 months 6 million annually clients note revlon elizabeth arden remington allergan galderma 022012 022015 vice president digital strategy dentsu aegis company name city state formulate content marketing strategies direction client base new business efforts deliver strategy manage client vendor relations employee engagement b2c b2b programs created managed digital presence arkansas nyc chicago well mentoring digital social across 3 offices agency digital revenue growth 250k 1million annually clients note walmart pg hilton hotels cracker barrel 022010 022012 senior vice president digital company name city state identified opportunities growth marketing efforts via digital channels social media strategy engagement execution deliver client presentations branding opportunities prototype development evaluation digital assets distribution audience identification developed implemented digital platforms social plans content marketing efforts built digitalcreative capabilities overall agency staffing new offerings streamlined production methods educated agency wom marketing digital social environment opportunities developed extensive pricing guidelines agency services vended internal doubled overall digital revenue firm first year expansion clients note disney tmobile general mills burger king 022005 022010 senior vice president digital content company name city state oversaw strategy execution social media engagement efforts content creation distribution pioneered emerging digital platforms wide array client new business endeavors managed 6 million dollar pl staff la seattle chicago new york worked closely analytics research vendors develop deliver desired results assisted business development opportunities added agency thought leadership mentoring clients note starbucks ebay unilever pepsico microsoft notable career achievements cnn emmy cable ace awarded journalist 198996 cnncom original member launch team cnncom wired msnbc created internettv programming 199697 directv techtv pioneered interactive television 199798 education 1987 bachelor science journalism ucm city state usa additional information bs degree related field 1015 years experience b2c b2b marketing focused digital sector across multiple activities eg media search social media ecommerce content development distribution seosem understanding traditional media channels tv print ooh understanding media planning eg cpm reachfrequency etc ability managementor junior team members understanding digital shopper marketing crmdatadriven marketing audience modelingtargeting research analytics,DIGITAL-MEDIA
senior lead technologist editor professional profile 25 years experience providing technical support project management system safety environment safety health disciplines experience includes milstd882 system safety programs system safety reports analyses programmatic environment safety occupational health esoh evaluation peshe policy analysis development environmental planning regulatory compliance evaluations dod systems acquisition program oversight support pollution prevention p2 programs technology transfer extensive experience working dod components retired service us navy certified navy principal safety currently hold top secret clearance qualifications vast technical knowledge project management background engineering focus strong presentation skills complex problem solver advanced critical thinking experience senior lead technologist editor january 2000 current company name defined application problems consulting clients evaluate procedures processes developed new customer base consisting number accounts managed budget forecasting goal setting performance reporting accounts directly managed multimillion cooperative budgets supporting global gtm strategy identified strategic partnerships gathered market information gain competitive advantage delivered performance updates quarterly business reviews planning meetings targeted new longterm business partner prospects closed number deals time period industry industry tracked rfps bids develop new business opportunities planned strategic brandbuilding events expand product portfolio contacted new existing customers discuss specific products could meet needs identified coordinated participated client relationshipbuilding activities meetings added value marketing material introducing creative advertising concepts cultivated relationships key players various industries create ongoing mutually beneficial referral systems answered customer questions regarding products prices availability created conducted unique marketing proposal presentations rfp responses generated business development awareness implementing indepth sales marketing training programs managed numerous projects simultaneously within budgetary restrictions collaborated engineers project managers regarding design parameters client projects managed team number professionals served mentor junior team members served mentor junior team members identified developed evaluated marketing strategies based knowledge company objectives market trends conducted analysis address issue led positive outcome monitored multiple databases keep track company inventory analyzed customer stakeholder needs generated requirements perform functional analyses implemented requirements management plans provide comprehensive program management technical support system safety environmental policymaking oversight roles asd eie safaqre systems engineering policy several dod clients actively participate dodaia working group wg updating national aerospace standard nas 4111 hazardous materials target list coordinate dod wg activities research review hazardous materials listed conduct technical reviews track progress systems acquisition programs environment safety occupational health perspective provide system safety environmental expertise dod program support reviews led odasd se acquisition programs key technical sme writing guide environment safety occupational health esoh considerations systems engineering plan sep programmatic esoh evaluation national environmental policy act nepaexecutive order eo 12114 compliance schedule hsi esoh handbook premilestone jcids aoa activities published asd eie provided environment safety occupational health esoh expertise technical writing common analytical laboratory system cals increment 1 ms b network tactical common data link ntcdl ms b programmatic esoh evaluation peshe systems engineering plan sep documents contributed independent review mark 51 gun weapon system magazine fault tree analysis researched completed secure enclave session controller sesc system safety hazard analysis report sshar provided policy system safety environmental expertise government lead revision milstd882d dod standard practice system safety consolidated hundreds comments dod dod components industry new standard published milstd882e may 2012 provided system safety support lpd 17 class topside cargo principal safety reviewed test results reports conducted hazard analyses prepared safety plans prepared weapon system safety review board wsesrb technical data package tdp lpd 17 class mk 46 mod 2 gws barbette hvac modifications tdp submitted approved reviewed engineering change request modify hull accommodate new airborne expendable countermeasures aecm assemblyreadyservice magazine analyzed technical documents drawings navy explosives safety policy requirements developed safety plan summary key safety requirements preliminary hazard list provided system safety support navy principal safety mine resistant ambush protected vehicle mrap coordinated joint program office system safety engineering staffs provide input safety use messages hazard analysis risk assessments safety evaluation engineering change proposals technical documentation participated mrap rollover risk reduction ipt navy member made recommendations improved driver training mitigations safety risk personnel equipment event rollover provided support asn rda develop system safety criteria navy probability performance success metrics gate reviews institutionalize esoh policy requirements acquisition organized facilitated safety working group comprised members across navy systems commands develop safety criteria statements navy systems engineering technical reviews setr projects increase fidelity visibility system safety programs within navy technically reviewed sentinel class fast response cutter hazard tracking database 400 hazards identified review focused 3040 high serious risks due time constraints served executive secretary dod acquisition esoh integrated product team helped formulate dod policy fully integrate esoh acquisition systems engineering processes esoh community defense acquisition universitys dau acquisition community connection site develops detailed guidance best practices acquisition esoh system safety topics assist acquisition programs led team experts esoh acquisition booklet dod provide acquisition professionals tool maps system safety activities performed influence system design throughout systems engineering process developed esoh technical content dau continuous learning modules esoh systems engineering esoh jcids dau core acquisition logistics systems engineering courses acted esoh assessor navy independent logistics assessments synthesized data multiple technical sources evaluate effectiveness acquisition programs planning procedures implementation esoh requirements updated strategic environmental goals systems acquisition process help navy acquisition program managers focus esoh integration efforts ensure compliance future systems facilitate fleet operations training provided system safety environmental expertise development peshe document authoring tool dat naval air systems command peshe dat enhances efficiency effectiveness esoh coordinators principals safety able generate peshes documents automating risk assessment documentation processes provides collaborative environment repository policy best practices environmental scientist january 1996 january 2000 company name provided broadbased program management technical regulatory analysis support headquarters level department navy chief naval operations environmental readiness division cno n45 developed reviewed business plans technical scientific engineering studies support pollution prevention p2 initiatives performed p2 opportunity assessments p2 technology assessments transfer costbenefit analysis application implementation selected technologies develop plan navywide implementation selected technologies provided support environmental life cycle cost analysis navy weapons system programs provided systems acquisition policy support planning chief aviation support equipment technician january 1978 january 1996 company name air warfare e7 ret managed environmental safety programs navy management systems support office detachment pacific uss forrestal avt59 performed waste stream analysis implemented waste source reduction procedures navy ships installations managed hazardous materials program tracked hazmat purchase life cycle tsdf recycle approved landfill received commendation commander naval air forces atlantic inspection team outstanding management hazmat program performed database administration maintenance supply functional analysis naval aviation logistics command management information system nalcomis coordinated numerous major system hardware software upgrades performed functional testing analysis system releases implementation team leader coordinated planned deployment nalcomis information system various navy marine corps activities implementation included site survey determine user needs physical locations procurement hardware software installation infrastructure database development tailoring training site personnel monitoring new system education ms environmental management 1996 national university environmental management ba historygovernment 1991 columbia college historygovernment affiliations international council systems engineering incose national defense industry association ndia publications dodaia working groups progress nas 4111 hazardous materials target list update k gill ndia systems engineering conference october 2015 milstd882e eight element process changes highlight new details requirements k gill ndia systems engineering conference october 2012 milstd882e risk acceptance requirements scenarios k gill ndia systems engineering conference october 2012 educating workforce early integration esoh jcids systems engineering r mirick k gill ndia systems engineering conference october 2011 ndia environment energy security sustainability symposium may 2012 safety naval systems engineering technical reviews setr k gill k thompson ndia systems engineering conference october 2010 ndia environment energy security sustainability symposium may 2011 using milstd882d wch 1 manage hazardous materials k gill ndia systems engineering conference october 2009 acquisition environment safety occupational health esoh dodi 50002 k gill ndia systems engineering division system safety committee meeting april 24 2008 system safety systems engineering tutorial k gill stokes forbes ndia joint services environmental management conference may 17 2007 systems safety systems engineering methodology managing esoh risks k gill equipment safety assurance symposium uk ministry defense november 15 2007 uk us approaches esoh management defence acquisition projects k gill rintoul equipment safety assurance symposium uk ministry defense november 15 2007 skills aia business plans hardware content controller cost analysis clients database administration database database development documentation fast focus functional government hvac inspection team leader logistics mark materials office mod 2 weapons management information system navy naval nas network occupational health personnel processes procurement program management progress proposals research risk assessment safety scientific strategic system design systems engineering technical support systems support technical writing technical documentation upgrades,AVIATION
uttsu agriculture 4h extension agent trainee summary strong 4h agriculture education extension background areas youth development adult agriculture advocacy expertise outreach programs towards youth adults energetic prospective extension agent selfstarter team oriented excellent analytical organizational project management skills successful building strong professional relationships skilled mentor educator excels bringing best 4h members parents volunteers knowledgeable theories methods curriculum standards used designing developing delivering successful training programs projects 4h clubs prospective extension agent organized driven effective using efficient educational methods focusing individual needs participant core qualifications cheerful energetic dependable engaging teamwork oriented innovative lesson plan delivery development strong interpersonal skills outreach programming skills student volunteer recruiting retention skills achievements educated new employees proper facility procedures policies developing training manual several training seminars within 4 years research assistant promoted research assistant manager three months position support train new staff completion ut extension sumner county summer internship program sumner county extension office gallatin tn 2013 completion summer enrichment reinforcement program serp college veterinary medicine nursing allied health tuskegee al 2006 professional experience company name city state uttsu agriculture 4h extension agent trainee 092015 current observe daily aspects agriculture extension agent 4h youth development extension agent analyzed participate several service agriculture 4h teaching training workshops help set 4h clubs master beef programs visit farms soil sampling weed forage tree identification supported tours analyzed demonstrations various workshops increase knowledge field study continuing develop first year goals county soil sampling test poster weedplant identification presentation ag classroom program 4h understand stay uptodate current emerging issues involving youth volunteer development attend inservice trainings stay current 4h agriculture related guidelines new program opportunities learn company name city state research assistant manager 052008 082015 manage herd health management research animals diverse undergraduate graduate students general livestock record keeping inventory control farm supplies development management livestock facilities nutrition health collect process field data laboratory procedures various administrative tasks needed meet objectives ruminant research projects conduct educational lectures demonstrations tours outreach programs extension agents small farm producers community elementary secondary school districts prepare purchasing requisitions invoices purchase orders materials services assist results research proposals evaluation livestock research development programs company name city state ut extension intern 052013 082013 assisted tutoring 4h students various clubs upcoming competitions helped setting 4h club meetings registering 4hers judging contest judged sumner county fair became adult leader 4h camp created monthly newsletter issues county recent program activities upcoming events developed delivered objectives researchbased educational programs meet needs diverse adult youth audiences created activity sheet useful information vegetables pollination 25 local community kids assisted decorating photographing several program activities 4h judged beef sheep expo skillathon contests retail cuts breeds feeds medication parts animal assisted livestock evaluation showmanship county 4hers helped answer calls identifying weeds insects county residents gave way control infestations attended 4h camp fosters independence leadership skills team building skills environmental education general life skills company name city state veterinary technician assistant 052006 082008 provide nursing care healing therapy animals perform laboratory tests help finding animal health problems sterilize prepare surgical equipment clean surgery handle care animals treatment surgery produce radiography collect analyze samples education training master science agriculture education extension 2014 tennessee state university city state bachelor science agriculture science animal sciencepreveterinary medicine 2008 tennessee state university city state skills time management classroom discipline instruction management creative lesson planning research goal setting implementation program development community involvement school tutor wright middle school 2007 school tutor mentor lee chapel ame church 2006 red cross blood bank volunteer 2005 present volunteer habitat humanity 2005 affiliations member minority agriculture natural resources related sciences 2008 member tennessee louis stokes alliance minority participation 2008 secretary block bridle club 2009 coordinator pre vet animal science club 2011 4h adult leader 2013 vice president gsaa graduate students agriculture association 2014,AGRICULTURE
construction support coordinator professional summary demonstrated ability including orientation action detail oriented courage innovate excellent followthrough skills understands think several moves ahead position future knows trade items less important strategic value sake long term win core qualifications resultsoriented operations management quick learner microsoft office contract negotiationreviewdrafting contract auditing training development change management multitask management contract management experience construction support coordinator may 2016 june 2016 company name city state originated reviewed amended scope work package contractor submittal work evaluations radiological work permits job hazard analysis work packages worked portsmouth gaseous diffusion plant plant cold shut going decontamination demolition safety coordinatorspecialist december 2012 january 2016 company name city state responsibilities included managing aspects safety exposure hazards creating maintaining safety program procedures performing hazard risk assessments job safety analysis jsa safety work practices managing field safety audits inspections incorporating results daily procedures coaching others perform work safe manner ensuring safety training record keeping procedures related compliance osha rules regulations maintaining compliance training personnel excellent proficiency root cause analysis accident case management tracking conduct new hire safety orientation training conduct refresher safety training intermediate knowledge windows operating systems particularly word excel powerpoint outlook etc purchased safety equipment maintained required osha logs completed incident reports distributed maintained files taken osha 10 30 hour courses construction taken osha 510 course construction cprfirst aidaed certified january 2015 equipment operator september 2010 april 2011 company name city state operated equipment used applying concrete asphalt materials road beds parking lots airport runways taxiways operated equipment used tamping gravel dirt materials including concrete asphalt paving machines form tampers tamping machines stone spreaders operated paver rubber tired loader skid steer compactor operated construction equipment needed lead person june 2010 september 2010 company name city state observed workers detect inefficient unsafe work procedures identify problems initiating corrective action necessary reviewed employees work evaluate quality quantity requisitioned purchase supplies insecticides machine parts lubricants tools estimated labor requirements jobs plan work schedules accordingly directed assisted adjustment repair machinery construction safety coordinator may 2003 may 2010 company name city state field support supervisor estimated projects purchased needed supplies supervisor grading sealing sawing operations operated paver rubber tired loader skid steer compactor operated construction equipment needed maintained compliance contract specifications aspects construction projects supervised participated installation storm sewer piping water piping sanitary sewer piping coordinated material deliveries performed receipt inspection unloading materials filled time sheets using appropriate cost coding project budget coordinated work phases testing customer engineers safety coordinator insured compliance osha company safety policies construction coordinator august 1995 march 2003 company name city state preparation transmittal review subcontractor bids negotiation preparation transmittal receiving subcontract documents preparation transmittal schedules values subcontractor billings review subcontractor schedule values payment authorize retainage release receipt lien waivers perform estimates aspects construction projects relate sub contractors work interaction coordination departments home office field supervisors ensure projects properly supported job site problems resolved provide review input master construction contracts 1995 1996 shipping receiving material construction projects 1996 1997 fabrication breeding stalls finisher penning farrowing crates construction management administrator april 1980 september 1993 company name city state schedule project logical steps budget time required meet deadlines confer supervisory personnel contractors engineers discuss resolve matters work procedures complaints construction problems prepare contracts negotiate revisions changes additions contractual agreements engineers architects consultants suppliers subcontractors prepare submit budget estimates progress reports cost tracking reports project engineers construction manager interpret explain plans contract terms administrative staff plan organize direct activities concerned construction maintenance structures facilities systems take actions deal results delays bad weather emergencies construction site inspect review projects monitor compliance building safety codes regulations study job specifications determine appropriate construction methods select contract oversee workers complete specific pieces project painting plumbing process contractor pay requests developed administered craft labor tracking system clts outage craft labor generate reports clts management presentation board directors paralegal power plant construction litigation 1980 1984 education issuing institution location qualification course study university nebraska lincoln city state bachelors degree bachelor arts skills administrative billings budget case management coaching construction manager contracts prepare contracts cpr first aid home office inspection inspect litigation machinery managing materials excel windows operating systems outlook powerpoint word negotiation painting paralegal personnel plumbing policies coding progress quality receiving record keeping safety safety codes shipping supervisor supervisory,CONSTRUCTION
hr specialist summary dedicated driven dynamic 20 years customer service expertise motivated maintain customer satisfaction contribute company success emphasis personnel process management solid team player proven ability establish rapport clients skills type 50 wpm 10key touch microsoft programs word excel access outlook powerpoint personnel management telephone inquiries specialist excellent customer service skills call quality customer satisfaction primary focus inbound outbound contact center experience excellent oral written presentation seasoned conflict resolution experience hr specialist may 2007 oct 2008 company name city state accenture peopleline email management team received inbound emails clients initial point contact answer questions related hr policies practices resolve issues helped client answering inquiry resolving issue routing email caseworker resolution recorded tracked client issue via case management tool initiation resolution maintained records customer interactions transactions documenting details inquiries complaints comments well actions taken customer service representative mar 2007 feb 2008 company name city state maintained records customer interactions transactions documenting details inquiries complaints comments well actions taken developed implemented filing delivery methods fmla short term disability documentation respective global clientele facilitated communication absence management team clients internal departmental teams organized maintained payroll people services database management system communicated clients internalexternal departmental teams mitigated risks resolutions regarding policy transactions queries call centre shift supervisor aug 2003 mar 2007 company name city state answered dispatched calls medical professional clients san antonio surrounding areas provided call monitoring ensure staff adhering quality call control maintained call books various medical staff ensure correct staff contacted hours weekends education training certificate completion business administration 1997 texas extension services city state skills 10key touch type 50 wpm filing access microsoft excel microsoft outlook microsoft powerpoint microsoft word,HR
consultant summary resultsoriented california cpa adapts seamlessly constantly evolving accounting processes technology capable managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes skills complex problem solving analytical reasoning financial statement analysis sox compliance business function consolidation process reengineering system requirement writing implementation testing outstanding interpersonal organizational skills excellent oracle skills modules oracle fsg report writing advance excel access proficiency high adaptability new technology account reconciliation expert experienced revenue recognition experience company name city state consultant 022014 current member special project team bring clients offshore accounting function back us traveled overseas thoroughly learn understand complex revenue recognition model subsequently closed year end provided training clients us team transition went smoothly efficiently completed prior original target date engaged clients divestiture process responsible training transitioning accounting functionality client buyer resulting smooth transition sold business unit managed monthly maintenance changes oracle flexfields financial statement generator fsg ensure financial reporting accurate reflected uptodate corporate rollups member oracle 12 upgrade team created validation methodologies order ensure financial reporting integrity served key contributor clients monthly quarterly close consolidation process managed monitored database close tasks journal entries coordinated various accounting groups ensure close smooth timely assisted client quarterly annual audit financial information external auditors stepped role cost accounting quarter end days notice addition contributing successful quarter end identified weakness existing inventory cost accounting process recommended solutions improvements company name city state consultant 012013 012014 responsible complex monthly revenue recognition reporting trend analysis reviewed contracts interpret determine implement maintain royalty rate database calculated performed royalty variance analysis monitored billing royalty ratio determine reasonableness identify billing royalty miss match prevented incorrect billingroyalty payments reviewed monthly closing process recommended improvements implemented work flow streamlining identified relevant reports recommended methodologies created new journal entries midmonth close due client company ownership change contributed timely completion acquisition utilizing accounting hybrid experiences researched identified source data various systems designed created tools provided consolidated revenue expense ratio analysis management team company name city state business system analyst 012006 012012 oracle application customer facing resource liaised project managers enterprise architects business users various development teams review analyze evaluate approve complex business functional requirements partnered stakeholders forecast project costs delivery time ensure senior managements successful prioritization projects facilitated joint application design sessions development teams created business requirement traceable system requirements test cases method procedures short interval schedules resulting efficient timely delivery projects coordinated design system requirement approvals maintained documents doors system comply sox requirements actively communicated participated problem solving release environment teams development quality assurance user acceptance testing production post production warranty periods achieve efficient transitions various project phases supervisor revenue accounting analysis managed three revenue accounting staff members selection operation personal growth development conducted oneonone sessions regular basis performed midyear annual reviews ensured timely accurate reporting service revenuearpu accordance various gaap accounting rules contributed effort successfully shortening companys revenue accounting closing days three weeks four business days worked closely financial planning team revenue trend analysisforecasting operation team preparation documentation development revenue recognition methods new products services cooperated external auditors quarterly annual audits internal teams sox control testing documentation supervised prepared accurate timely reportsanalysis aspects financial statements relation revenue deferred revenue cost revenue operation metrics prepared monthly reporting analysis packages management team implemented enhanced financial system streamline revenue reporting company name city state corporate accountant 012002 012006 performed monthly closing variance analysis reconciliation complex accounts reviewed account balancesaging trends provided flux analysis internal financial reporting forecasting external audits participated contributed account transaction data analysis oracle 11i implementation communicated cooperated international domestic subsidiaries streamline closing process prepared monthly fixed asset mass additions deletions depreciation interdepartment asset transfers calculated recorded monthly foreign exchange gainslosses reviewed interpreted contracts related accounting publications ensure appropriate reporting various expenses documented implemented accounting control procedures sarbanesoxley compliance company name city state marketing business analystaccounting manager 012000 012001 completed ciscovovida integration successfully cisco acquisition teams facilitated crossfunctional global sales meetings field marketing teams resulting effective communication timely resolution major account issues 2 renee chen obtained consolidated analyzed major account information sales marketing teams continuing basis resulting availability uptodate forecasting quarterly sales revenues established vovida networks inc accounting department recruited trainedmanaged staff accountant implemented internal controls rapidly growing startup environment provided revenueexpense budgeting forecasting reporting cooperated cisco acquisition teams due diligence process closed acquisition within month announcement company name city state senior accountant 011999 012000 responsible general ledger analysis monthly yearend closing project revenuecost analysis designed prepared monthly actualbudget comparative financial statements departmental managers senior executives board directors responsible revenue expense forecasting corporate departmental level responsible reviewing interpreting contracts implement revenue recognition policies procedures per fasb guidelines facilitated tax returns annual audits cpa firms responsible managing maintaining platinumfrs financial reporting system company name city state associate tax analyst 011998 011999 performed financial statement auditing provided tax research planning services variety clients prepared complex quarterly annual federal state local property salesuse tax returns multistate corporate clients assisted clients records provided bookkeeping services company name city state corporate tax analyst 011997 011998 analyzed variety general ledger accounts interpreted financial information derive incomelosses tax reporting purposes education training master science accountingtaxation san francisco state university accountingtaxation extensive course training fields corporate finance taxation business law bachelor science business administration accounting san francisco state university business administration accounting coursework accounting finance marketing information systems skills accounting accountant accounts payable accounts receivable streamline application design auditing billing bookkeeping budgeting budget business law business process cisco closing excellent communication interpersonal skills contracts corporate finance cost accounting cost analysis cpa client clients data analysis database delivery documentation doors due diligence senior management external audits finance financial financial planning financial reporting financial reporting financial statements forecasting foreign exchange functional general ledger general ledger accounts information systems inventory managing marketing meetings enterprise networks oracle oracle application oracle financials oracle financial platinum policies problem solving publications quality assurance report writing reporting requirement revenue recognition sales sarbanesoxley supervisor system analyst tax tax research tax returns team player trend upgrade validation variance analysis yearend activities honors california cpa completed uc santa cruz certificate project program management coursework sql relational database 3,CONSULTANT
national marine fisheries service nmfs species observer objective looking employment environmental engineering position help career bringing experience education company well summary result driven diligent highly accomplished professional curiosity creativity environment possessing 12 years experiences environmental science develop solutions resolve environmental problems taken part water pollution control water recycling biological waste disposal public health issues participated design aquaculture wastewater treatment systems experienced laboratory operations safety procedures education phd soil water environmental science 2014 university arizona city state usa soil water environmental science msc soil water environmental science 2014 university arizona city state usa soil water environmental science diploma management 2006 university london city state uk management bsc agriculture 2002 university guyana city state guyana select one city state gpa graduate student travel award institute environment 2013 professional experience national marine fisheries service nmfs species observer 072015 current company name city state monitor sturgeons atlantic shortnose endangered species found within dredging area 31 billion new ny bridge project monitor dredging decanting offloading operations dredge materials sturgeons endangered species collect record biological data length weight dna samples collect process fish specimens necropsy communicate observations finding new york state thruway authority nysta new york state department environmental conservation nysdec others site environmental research assistant 012011 062014 company name city state performed laboratory analysis water physical chemical parameters algae temperature conductivity ph salinity dissolved oxygen nitrite nitrates turbidity directed western regional aquaculture center commercial farm tilapia feed trials prepared reports present research findings collected biological samples conducted proximate analysis protein lipid moisture energy fish tissue feed samples acted liaison ua food products safety laboratories montana state university us fish wildlife service bozeman fish technology center prepared reagents media use laboratory oversaw strict adherence safety policies procedures testing managed daily operations erl aquaculture greenhouse senior fisheries officer 012007 012011 company name city state conduct environmental assessment aquaculture facilities prepared technical reports detailing findings recommendations assessments identified solved environmental problems arising aquaculture facilities affecting safety water land controlled water pollution handled solid waste management removed impurities harmful discharge water developed techniques water recycling conduct extension services monitored 40 aquaculture farms reduce environmental impacts aquaculture managed national aquaculture fish hatchery laboratory performed laboratory analysis water physical chemical parameters algae temperature conductivity ph nitrite nitrates salinity dissolved oxygen turbidity aquaculture facilities fisheries officer 012002 012007 company name city state revamped data collection program led reduction data gaps within months years examined quantified composition fish species caught discarded retained commercial fishing vessels collected analyzed biological socioeconomic data among others guyanas commercial marine species southern redsnapper lutjanus purpureus seatrout cynoscion virescens bangamary macrodon ancylodon using models specified crfm wrote scientific reports presented findings data analyzed various stakeholders award university arizona graduate student travel award institute environment 2013 skills expertise water quality testing wastewater treatment systems 10 hour osha hazard recognition training construction industry microsoft office microsoft excel,AGRICULTURE
director donor relations professional summary dynamic leader outstanding experience major gifts fundraising event management donor relations government community relations public relations marketing board management development strategic planning adept motivating leading staff promoting entrepreneurial spirit thrives discipline pragmatic thinking skills strong verbal communication budgeting finance project management process implementation extremely organized client assessment analysis team leadership selfmotivated work history 032016 current director donor relations company name – city state montclair state universitys office advancement tasked raising funds universitys commitment educate diverse community learners alumni friends university responsible three direct reports well 12 million dollar fundraising budget responsibilities include designing implementing coordinating institutionwide comprehensive donor relations stewardship program consistently engages appropriately promotes donors levels well managing key fundraising events accomplishments managed achieved 100 annual golf outing goal engaging sponsors reducing costs collateral cost reduction managed achieved 133 annual scholarship dinner goal done engaging vendors sponsors managing budget efficiently well implementing new ways recognize sponsors implemented efficiencies manage acknowledgement policies procedures across division university essential comprehensive donor relations program designed documented implemented systematic integrated donor relations program encompassed donor cultivation recognition events endowed position installations building naming dedications responsible devising using consistent accurate appropriate informationsharing mechanisms stewarding prospects donors 092014 032016 director development company name – city state roman catholic college preparatory school auspices archdiocese newark iha committed graduating savvy critical thinkers confident independent women prepared futures responsible 12 million dollar department fundraising budget including participation budgeting process monitoring revenue expenses managed annual fund capital campaign scholarship marketing initiatives stewardship programs established metrics review accomplishments modernized ihas external brand recognition include new admissions materials development materials stewardship report brand guide manage staff 2 responsible donor recognition acknowledgement process well prospect research reengineered annual fund program increasing net revenue 45 designed implemented longterm advancement plan including strategies related cultivation solicitation acknowledgement ongoing stewardship individual corporate foundation donors campaigns capital projects outfitted new stem classrooms grant donations konica minolta achieved 100 annual capital campaign goal fy15 instituted alumnae giving program well reunion giving amongst classes achieved 100 initial goal manage portfolio 250 major gift prospects achieved 100 fy15 goal target achieve fy16 goals 102013 092014 donor relations manager company name – city state saint peters universitys office advancement tasked raising funds universitys jesuit catholic identity commitment educate diverse community learners alumni friends university responsible 250000 individual fundraising budget including participation budgeting process monitoring revenue expenses managed scholarship reporting capital campaign event programs established metrics review oversaw aspects donor stewardship scholarship endowment portfolio 100 prospects management board regents accomplishments increased board regents participation within following priorities regents symposium sponsorships scholarships mentorship internship opportunities liaised office admissions behalf managed major gifts portfolio 100 achieved 100 20142015 individual corporate foundation goals developed system customize relationship management leadershiplevel donors particular oversight universitys top 25 vip donors work lgos ensure donors receive appropriate levels stewardship reporting recognition guidance respect interactions university managed donor scholarships include tracking funds awards made donor communication reporting transformed scholarship process pertains stakeholders include donors advancement finance financial aid admissions provided new opportunities donors meet scholarship recipients managed pledge process 60 million dollar student center imitative bergen county representative university key opportunities within region responsible supervising creating executing overseeing comprehensive donor acknowledgement reporting recognition program including advising complex carefully orchestrated events programs universitys donors 112010 102013 annual fund special events manager company name – city state englewood hospital medical center foundation raises private funds medical centers vision become regional leader providing stateoftheart compassionate care humanistic environment responsible overseeing elements 25 million annual fund accomplishments increased corporate community sponsorships signature events 45 managed major gifts portfolio 100 achieved 100 2012 2103 individual corporate foundation goals transformed 13 yearold breast cancer walk increased net revenue 75 one year established foundations first business partner program well physician partners program offered new revenue stream augment annual fund manage annual funds donor programs leadership society 1000 individual donors business partner program physician partners well caduceus society achieved 100 goal 2012 2013 achieved 100 goal 2012 2013 events staying within expense budget manage key volunteer committees signature events implemented annual 32 million advertising program accomplishments provided leadership key service line representatives developing dynamic advertising programs promote hospital develop new business managed vendors established metrics review campaigns negotiated 25 free bus sidestails ehmc foundation advertise walk awareness breast cancer walk recipient 2012 aster jersey awards bariatric maternity ad campaigns 042010 112010 special events annual fund manager marketing communications specialist company name – city state 100 years american cancer society worked relentlessly save lives create world less cancer birthdays together millions supporters worldwide help people stay well help people get well find cures fight back cancer 032009 042010 director special events company name – city state managed annual events within north jersey region include golf classic gala making strides breast cancer walk achieved 100 goals staying within expense budget first msabc walk director achieve goal 6 years mainly engaging two additional key sponsors importantly adding eleven additional pacesetters raise minimum 5k accomplishments transformed making strides breast cancer walk achieving goal 546000 first individual achieve goal event 6 years recruited two new board members instrumental revitalizing golf committee managed small team direct reports volunteers established new metrics review oasis dedicated feeding clothing needy women children offering educational resources skills obtain meaningful employment break cycle poverty 012006 032009 director fund development company name – city state responsible 15 million fundraising budget including participation budgeting process monitoring revenue expenses managed annual fund capital campaign event programs established metrics review accomplishments achieved charity navigator 4 star status tenure modernized oasiss external brand recognition include new website dynamic new social networking presence many significant press placements including fox news channel new york 1 star ledger record usa today closed 500k budget gap strategic board initiatives achieved 100 goal signature events reengineered direct mail program increasing net revenue 25 established first volunteer special events committee designed implemented longterm fund development plan including strategies related cultivation solicitation acknowledgement ongoing stewardship individual corporate foundation donors campaigns capital projects total process approach company provides finest marketing support solutions clients forefront industries 111997 102004 senior marketing communications manager company name – city state developed managed aspects client portfolio include sales marketing branding trade shows public relations web etc accomplishments increased sales portfolio 75 achieved sales goals annually awarded customer service award 2008 2009 managed implemented new branding marketing communications trade showevent initiatives existing clientele sony diversified global company forefront technological innovation entertainment sony electronics sales marketing arms sonys global electronics business leading provider audiovideo electronics information technology products consumer professional markets 012002 092002 digital media specialist senior marketing communications specialist senior market analyst company name – city state implemented online product launches b2b b2c market executing updates specific product line responsible general production tradeshow coordination booth events premium items collateral multiple business units managed advertising budgets received award production first cdr largest tradeshow nab contained broadcast product collateral managed internal sales award program ensured confidentiality highly sensitive information well manage updates programs website community hospital committed leader community offering quality healthcare commitment caring corporate relations sales representative liaison physicians community leaders government corporate leaders secure gain market share accomplishments increased business 35 first quarter 2002 marketing services hospital doctors offices corporate clients negotiated sales contracts customers senior management level increased profitability 22 raised funds health care initiatives education corporate solicitation achieved 100 gross goal women new millennium program well annual gala golf outing affiliations board member julias butterfly foundation wyckoff nj education ba political science montclair state university city state political science skills raisers edge donor perfect microsoft office publisher adobe creative suite photoshopcs3 dreamweavercs3 adobe writer html corelpainter sap access,DIGITAL-MEDIA
sales career focus sales marketing expertise includes 15 years atlanta real estate industry professional awards multi million dollars sales volume yearly independent contractor managed aspects salesmarketing human resources advertising tax accountability one assistant also business manager part time local bicycle store well working full time building clientele major retailer iconic internationally recognized cosmetics firm skills sales strong problem solving team building skills computer proficient affinity concise thorough record keeping internet social media saavy goal oriented counter business model ready creative staffing event idea execution good interpersonal awareness open persuasive communication coaching awareness client needsinterests well upper ideas development management goals professional experience sales 012007 082015 company name city state savoir faire chanel atelier academy graduate macys client award develop clientele marketing strategy increase staff productivity volume maintained client log 500 contacted emailtext voice weekly basis appointment host dynamic social media networking pagewebsite clients minute information maintain explicit chanel guidelines hygiene beauty treament makeup applicationfunction fragrance ambassador line create schedule advertise special events promotions chanel product line interface clients store regarding treatment beauty application clients include atanta celebrity fashion industry names well local vinings west cobb buckhead chanelophites real estate sales 011997 current company name city state atlanta board realtors million dollar club life member coveted phoenix award denoting 10 consecutive years one million per year sales former jenny pruittharry norman realtor top sales producer office many years homes price range 150000 950000 specialize single family homes condominium new resale purchases relocation credentials assisting transfered employees sale home purchase home buyer coming atlanta chiefvolunteer 011990 011992 company name city state managed trained volunteer force 30 firefighters within post certification training guidelines maintained two fire stations petitioned mayor city council funding training equipment executed funding events worked insurance companies regarding billing arson investigation training maintained class b license education bachelor arts georgia state university anthropolgy atlanta ga usa prehistorichistoric culturally significant coursework field study excavation late dr roy dickens,SALES
game design intern summary aspiring programming professional experience concessions management customer service team leadership highlights working fast paced environment managing large volume orders maintaining sanitation complying food safety regulations oversight daily business income working changing environment diverse team members operation commercial equipment requiring safety protocol skills knowledge c java ruby matlab linuxunix command line latex microsoft office package basic datastructure construction management advanced calculus discrete mathematics linear algebra accomplishments earned team member month working food service section market street grocery store swift vertical promotion within food service section market street member alpha phi omega september 2015 may 2016 100 hours various volunteer services work experience game design intern november 2016 current company name city state oversight documentation file organization level designer including enemy items basic layout codesigner general game mechanics ​ concessions supervisor june 2016 current company name city state served mentor junior team members filled daily paperwork inventory logs staff time logs etc oversight multiple concession stands serving variety items ​​ food service clerk september 2014 july 2015 company name city state prepared food items cooked grill fryers carefully maintained sanitation health safety standards work areas performed general maintenance duties took initiative find extra tasks scheduled duties completed took necessary steps meet customer needs effectively resolve food service issues customer service representative cook january 2013 august 2014 company name city state prepared items according written verbal orders performing extensive multitasking cleaned food preparation areas cooking surfaces utensils closely followed standard protocols safe food preparation assembly presentation ensure customer satisfaction upsold additional menu items beverages desserts increase restaurant profits took necessary steps meet customer needs effectively resolve food service issues assisted manager ensuring smooth operation store aspects education training high school diploma 2015 new tech high coppell city state united states bachelor science computer science 2019 texas university city state united states,ARTS
event lead prep cook assistant pastry chef summary talented cook diverse culinary background encompassing family style meals restaurant management site catering successful history motivating kitchen personnel maintain high performance standards excellence experience event lead prep cook assistant pastry chef jan 2015 dec 2016 company name city state event lead expected deliver eating experience reflected integrity reputation company employed responsible managing event team 40 people times included limited delegating responsibilities managing break leave times loadingdelivering training new employees prep cook prepared food desserts drinks according recipes specifications executive chef also cooled stored labeled according industry health code standards able creative input menu planning assistant pastry chef responsible completing daily prep list ie cakes cookies breads pastries candies etc according chef specifications recipes utilizing various baking methods equipment also charge training assisting two bakers daily prep also facilitating meeting regarding performance exec pastry chef left responsible scheduling making prep lists ordering various vendors attending weekly beo meetings menu planning wedding cake deliveries line cook may 2014 dec 2015 company name city state prepared food items consistently compliance recipes portioning cooking waste control guidelines verified proper portion sizes consistently attained high food quality standards maintained updated knowledge local competition restaurant industry trends led shifts personally preparing food items executing requests based required specifications regularly interacted guests obtain feedback product quality service levels achieved exceeded performance budget team goals maintained smooth timely operations preparation delivery meals kitchen sanitation properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler cooked served food meals accordance planned menus diet plans recipes portions temperature control procedures facility policies positively engaged customers offering menu information providing suggestions showing genuine appreciation business practiced safe food handling procedures times verified freshness products upon delivery accurately efficiently prepared healthy delicious fish meat vegetablebased dishes line cook may 2014 oct 2014 company name city state cooked served food meals accordance planned menus diet plans recipes portions temperature control procedures facility policies prepared food items consistently compliance recipes portioning cooking waste control guidelines verified proper portion sizes consistently attained high food quality standards maintained updated knowledge local competition restaurant industry trends instructed new staff proper food preparation food storage use kitchen equipment utensils sanitation safety issues led shifts personally preparing food items executing requests based required specifications maintained smooth timely operations preparation delivery meals kitchen sanitation positively engaged customers offering menu information providing suggestions showing genuine appreciation business practiced safe food handling procedures times recommended menu items executive chef new dish development holidays special events promotions verified freshness products upon delivery accurately efficiently prepared healthy delicious fish meat vegetablebased dishes baker dec 2013 may 2014 company name city state mixed dough scaled breads performed baking duties baked consistent quality items accurately mixing dividing shaping proofing operated bread slicers proofers ovens packaging machines capable producing bread copious amounts minimal time tasks required one able feet 8 continuous hours temperatures often times exceeding 100 degrees properly wrapped boxed weighed bakery department products achieved exceeded performance budget team goals sous chef jan 2010 nov 2013 company name city state developed menus pricing special food offerings increase revenue customer satisfaction ensured staff understood expectations parameters kitchen goals daily kitchen work actively involved cost control sanitation menu development training recruitment private dining catering maintained updated knowledge local competition restaurant industry trends managed kitchen staff recruiting selecting hiring orienting training assigning scheduling supervising evaluating enforcing discipline necessary prepared food items consistently compliance recipes portioning cooking waste control guidelines led shifts personally preparing food items executing requests based required specifications regularly interacted guests obtain feedback product quality service levels enhanced maintained central standardized recipe ingredient repository including nutritional cost information recommended menu items executive chef new dish development holidays special events promotions education high school diploma thomas edison senior high school city state san joaquin delta community college city state skills attention detail budget cooking baking customer satisfaction delivery special events hiring packaging policies pricing producing proofing quality recruiting safety scheduling supervising,CHEF
highlights prog languages c 5 yrs python 3 yrs java 3 yrs matlab simulink 5 yrs r 2 yrs processing 2yrs sql4 yrs plc2 yrs doc editing wordpptexcel pagesnumberskeynote latex mechanical design autocad 6 yrs solidworks 5 yrs mechanical skills makerbot 3d print laser cut mill drill lathe machine statistics softwares stata spss database softwares sql server 4 yrs navicat 2 yrs operating systems windows 710 os x experience company name june 2016 current rd product development engineer city design build tailsitter vtolvertical take landing uavunmanned aerial vehicle takes lands vertically travels horizontally main duties include limit aerodynamics modeling uav control system design mechanical manufacturing simulation tuningexperiments company name may 2015 february 2016 research assistant city research assistant wharton school environment economics projects europe emission trading system eu etc main duties include large scale data collecting cleaning merging database construction data analysis etc completed skills ranging java python navicat sqlite database software stata data analyzing software company name august 2013 september 2013 mechanical technician city check report reducer components automobile chassis producing processing assembly line trained mechanical manufacturing fundamentals industrial production automobiles mechatronics robotics experienced designing building mechatronic systems robots including selfbalanced vehicle autonomous hockeyplaying robots info etc familiar embedded system especially arduino microcontroller highly efficient c assembly language programming autonomous systems solid knowledge practices robotics kinematics participate projects planning robot trajectory puma 260 robot arm longexposure light painting haptic rendering motion control phantom robot mechanical engineering experienced mechanical cad softwares6 yrs undergraduate thesis focuses mechanical design flexibleassemblysystemfas tubes fully designed analyzed autocad solidworks uav quadrotor solid knowledge quadrotor dynamics motion planning graph search trajectory planning handson projects dynamic modeling control simulation autonomous quadrotor including simulation 3d path planning obstacles using dijkstra algorithms trajectory generation control lab experiments kmel plenty amount practices implement kalman filter extended kalman filter real system uncertainty computer vision study camera model projective geometry optical flow ransac random sample consensus scene analysis automated cartography projects vision based robot pose position rowpitchyaw angles estimation velocity estimation based optical flow implementing error state kalman filter eliminate real system noise control system study feedback control systems including laplace transformation transform function block diagram pid control bode plot root locus frequency response stability robustness research pingpong ball position control pixy camera smart transporting project avoiding multivehicles crash involving study string stability machine learning experienced supervised learning regression decision tree neural networks knn svm naïve bayes classifiers unsupervised learning clustering pca matrix factorization etc trained learning model combining logistic regression lasso linear svm intersection kernel svm adaboost predict tweeter users gender tweets profiles graphic information programming efficient python java variety handon projects involving exercises data structure algorithms gui good programming habits including unit test test driven development tdd 5 years expertise c language matlab projects simulations analysis tool making mathematic mechanical electrical areas education university pennsylvania school eng applied science aug 2014 master science mech eng applied mechanics jun city state mech eng applied mechanics jun harbin institute technology hit 2010 bachelor science mechanical design automation sep aug city china mechanical design automation sepaug languages english chinese additional information competitions awards honor mention prize 30 mcm mathematical contest modeling 2011 regional second prize china undergraduate mathematical contest modeling 2012 4th place robockey hockeyplaying robot competition upenn 2015 skills 3d assembly language autocad automobiles c c language cad chinese clustering com controller data analysis database database software designing economics editing embedded system english experiments gui graphic java laser lathe machine learning matlab mechanical mechanical design mechanical design mechanical engineering excel windows 7 word mill modeling networks neural operating systems os painting camera plc predict producing programming python rendering research robotics simulation solidworks spss sql sql server stata statistics system design trading system vision,AUTOMOBILE
child center asst dept head summary obtain position personable executive assistant capably maintains open lines communication among senior executives board members shareholders middle management administrative staff highlights resultsoriented time management dedicated team player proper phone etiquette meeting planning schedule management strong problem solver professional mature accomplishments increased office organization developing efficient filing system customer database protocol coordinated department functions team 30 employees experience child center asst dept head 052009 current company name city state kids activities assistant department head assist managing operational financial budgetary responsibility kids activity programming child center area market promote sell kids activities programs throughout club community increase participation different children programs plan program curriculum prepares program schedules registers participants articulate extensive knowledge life time fitness programs products services policies procedures provide outstanding customer service developing positive relationships members everyday early childhood assistant teacher 052009 092009 company name city state assist planning implementing daily program direction lead teacher included lesson plans using naeycs developmentally appropriate practices assist planning preparing learning environment setting interest centers preparing needed materials supplies supervise classroom lead teacher room worked closely site director family care workers classroom teaching team specialists child center department head 032007 042008 company name city state supervise promote activities designed enhance healthy emotional social intellectual physical development children enrolled center help maintain neat organized classroom oversees daily operations managing team 32 employees drafted meeting agendas supplied advance materials executed followup meetings team conferences responsibilities including administrative recruiting personnel issues policies procedures payroll implement curriculum plans maintain ongoing communication parents regarding childrens activities behavior development responded parents concerns arise maintain records reports child comes child center child center assistant department head 052005 032007 company name city state assist department head overall direction coordination management child center assist ensuring continuous professional growth development child center staff assist recruiting interviewing employee paperwork child center engage children interactive educational activities include story telling organized arts crafts singing games member activities assistant department head fitness instructor 112003 052005 company name city state received screened high volume internal external communications including email mail exhibit outstanding customer service developing positive relationships members children articulate extensive knowledge life time fitness programs products services policies procedures assist training team members shadowing instructors orientation direction feedback assist planning program activity curriculum prepare program schedules register participants also taught teen children fitness boot camp 2 make hiring promotion disciplinary termination recommendations department head early childhood associate teacherschool age lead teacher 061998 042003 company name city state assist planning implementing daily program direction lead teacher included lesson plans using naeycs developmentally appropriate practic esassist planning preparing learning environment setting interest centers preparing needed materials supplies supervise classroom lead teacher room long periods time absent help lead teacher 041998 041997 company name city state supervise promote activities designed enhance healthy emotional social intellectual physical development children enrolled center help maintain neat organized classroom help children establish good habits personal hygiene change diapers assist toilet training education bachelor science criminal justice 210 kaplan university city criminal justice associate arts early chilhood june 2002 oakton community college city state associates arts teaching early childhood high school diploma june 2000 evanston township hs city state skills administrative arts articulate customer service direction financial hiring managing marketing ordering materials neat payroll personnel policies programming promotion recruiting,FITNESS
sr business development director accomplishments cyber security classified systems department defense held top secret secret clearances windows server networks disaster recovery microsoft office applications guest teacher lee county schools career counseling high school college level low vision support software guide zoom text jaws support classroom lecture training aviation commercial business topics ehs tier 12 auditor private pilot professional summary top producing sales professional expert aerospace industry dynamic communicator consistently exceeds goals company expectations motivated business developer solid experience managing levels largescale projects including budgeting administration clientfocused sales representative 8 years providing solutions customers solid understanding systems program areas skills risk management processes analysis team leadership staff development project management selfmotivated process implementation powerful negotiator extremely organized client assessment analysis budgeting finance strong verbal communication team liaison conflict resolution work history sr business development director 012014 current company name – city state manage develop business relations insurance marketplace clients sales direct sales team software sales nationally consult clients assess technology requirements advise software address needs lead project management complete life cycle software build customization implemented marketing strategies resulted 12 growth customer base program manager 122012 012014 company name – city state successfully built confidence trust major companies xerox software support astute assessment client needs development strategies meet raising customer satisfaction ratings happy extremely happy provided product sales support closing client software purchases resulting 18 million sales one physical year devised implemented core process project management ensured sustained support eliminated errors achieved high levels customer satisfaction managed projects support teams providing high quality service xerox clients europe usa installing supporting scanned invoice data software international network installation 4 countries directed team 15 setup complex xerox mailroom poland networked 3 countries budget 2m provided project management full lifecycle enhancement break fix projects recovering lost revenue quality engineering analyst 012007 012011 company name – city state led training instructor six sigma tools implementation techniques classroom setting assisted preparation marketing materials interdepartmental clients implemented six sigma site support best practice lead 20 departments six sigma lean pilot projects production line business practices including conducting process improvements root cause analysis sales engineer support rocket engine jet engine sales nasa lockheed us airforce coordinated six sigma best business practicestier auditsenvironmental health safety planning rocket engine production nasa support configuration management led team achieved company gold standard development delivery customer focused strategy consistently achieved error free completion time delivery full consultation customer ensure needs met time delivery equated savings 15m company developed quality management programs assist internal staff suppliers customers partners initiatives reengineer processes methods ensured attainment cost efficiency quality objectives assessed monitored implemented systematic process improvements wide variety complex projects including limited building space shuttle main engines rs25 engine x51 hypersonic engine nuclear electric ion engine rl10 f119 f135 military jet engines support included nasa contracts quality engineering analyst 011997 012007 company name – city state played key role advanced projects group radar cross section x ku band material science methods ceramic materials autocad nozzle design jet engine infrared applications technical analyst f22 f119 engine f35 f135 engine ir radar cross section analysis held responsibility providing information security support classified nispom programs provided department business development consultancy identify implement process improvements key design support computer contractors implementing classified computing center distributed computer systems analyst network administrator 011990 011996 company name – city state provided computer consultancy support 200 workstations across 5 counties installed maintained microsoft windows server networks coordinated managed computer equipment logistics skills budget business development product sales configuration management consultation contracts customer satisfaction ontime delivery direct sales engineering environmental health safety information security instructor insurance logistics marketing materials material science microsoft windows radar network installation project management quality management six sigma lean manufacturing education doctor business administration management dba argosy university city state mba avaition 2004 embry riddle university state bachelor science computer science 1984 southern adventist university city state computer science additional information awards achievements process improvement gold site recertification award space shuttle pratt whitney 2009 eagle award process improvement gold certification space shuttle 2006 2008 eagle award cost saving company 500000 2002 high performance achievement award f22 f35 tactical fighter jets 2001 managed stateoftheart supercomputing facility construction pratt whitney 2000 private pilot certificate ongoing certifications certified airman certificate private pilot single engine six sigma,BUSINESS-DEVELOPMENT
finance officer professional summary attain fulltime position accounting finance field utilize concepts learned experience gained add value company 25 years work experience fields expertise include government accounting auditing budget management assigned finance officer acting bureau internal revenue representative 8 ½ years philippine consulate general san francisco succeeded increasing bir income tax collections 500 17 years philippine department tourism administrative finance officer responsible finance budget management outstanding organization skills excellent communication skills detail oriented dependable team player skills work history finance officer 011997 042014 company name – city state managed working funds office maintained general ledger office reconciled subledgers general ledger account reviewed financial status ensure discrepancies prepared monthly financial statements reports disbursement liquidation report bank reconciliation prepared annual budget analysis proposal prepared bimonthly payroll four staff reviewed processed accounts payables assisted internal auditors audits researched accounting audit issues complied accordingly generally accepted accounting principles maintained regularly updated inventory promotional materials handled maintenance procurement office equipment office supplies processed personnel records consisting computation leave credits submission daily time records leave absences attended various travel shows promote philippines one best tourism destination asia handled logistics big events finding right venue caterers performers sound system among others organized familiarization tours targeting mainstream tour operators raising awareness philippines great tourism destination tourism assistant 011994 011997 company name – city state handled accounting financial reports entertained visitors tourism director answered phone inquiries mailed brochures promotional materials requested processed personnel record consisting computation leave credits assisted various functions office needed finance officer acting bir representative 061985 121993 company name – city state managed consulate funds averaging 600000 per month transferred funds among foreign offices averaging 50000 per transaction coordinated activities fiscal agents bureau internal revenue department foreign affairs commission audit visited san francisco dealt local banks finance officers within san francisco particular whole usa general handled accounts payable prepared monthly financial report disbursements status working funds bank reconciliation prepared annual reports budget proposal comparative report collection statement income statement expense statement working funds checked receipted daily collections prepared daily deposits prepared bimonthly payroll 40 staff account examiner 011980 011985 company name – city examined financial reports foreign service posts new york stockholm pakistan san francisco prepared reports disbursements collections abovementioned posts liquidated cash advances assistant secretaries ambassadors acted finance officer unga united nations general assembly unclos united nations law sea entertained phone inquiries education completed us individual income tax course h r block 1982 passed philippine cpa board exam 1 1994 bachelor science commerce accounting 1 1975 university batangas formerly western philippine colleges city commerce accounting 1 1 junior philippine institute accountants affiliations philippine institute certified public accountants government association certified public accountants 2 skills accounting accounts payable accounts payables assembly bank reconciliation brochures budget analysis budget bi cpa finance financial financial statements funds general ledger inventory law logistics director excel microsoft office office power point publisher word office equipment payroll personnel procurement promotional materials proposal quickbooks san sound tax phone annual reports,FINANCE
business development consultant mar summary highly motivated individual seven years financial industry experience specifically areas risk management compliance skills strengths include limited excellent organizational project management communication abilities expertise compliance risk management retail commercial banking highlights microsoft office applications word excel powerpoint outlook ability create reports interpret data using oracle discover experience 012010 current business development consultant mar company name city state develop commercial account procedures guidelines create business member informational brochures disclosures applications marketing materials develop action plans accomplish assigned goals business accounts manage activity within assigned budget track report business account activity accumulate report business account statistics identify trends recommend solutionscorrective actions process improvements regularly meet current prospective business members well support vendors ie printing vendors merchant processing vendors etc develop enhance relationships provide monthly training pscu staff regarding aspects business member services 102007 102009 business sales manager company name city state directed branch business banker program 133 branches michigan market including training development assistant branch managers communication progress necessary action steps senior management partnered retail regional managers branch managers identify performance gaps develop strategies order close gaps telemarketing events workshops group training oneonone mentoring etc executed business sales campaigns coordinating market wide kickoff calls crafting call scripts ensuring proper tracking reporting managed aspects offsite business banking events includes event organization event agenda workshop development facilitation event hostperson facilitated communication business products offers processes 062004 102007 operations manager company name city state prepared region 16 branches audit performing quarterly risk assessment ensure internal controls adequate analyzed several reports daily branch cash limits atm balancing regulation dd z policy followed make recommendations improvement andor disciplinary action facilitated monthly regional managers meetings train branch managers various operational topics help write audit responses act operational expert developed branch operational policies exceptions supervision state retail operations director executed monthly teller manager conference calls person operational integrity training teller managers branch managers southeast michigan toledo train new existing operational developments education august 2000 bachelor arts organizational studies university michigan city state organizational studies spring 2012 mba finance wayne state university city state finance certifications certified credit union financial counselor interests community involvement varies planning volunteering directly working numerous outreach programs events list includes limited middle high school career day participant charter ones public service credit union community service projects detroit public schooleastern michigan university project gear service projects include supporting various soup kitchens homeless shelters seasonal events basically people helping people oriented thanksgiving dinners food bank clothing drives etc skills atm banking brochures budget counselor credit senior management financial director market marketing materials meetings mentoring excel microsoft office applications outlook powerpoint word oracle policies processes progress reporting retail risk assessment sales scripts statistics supervision telemarketing workshops additional information community extra curricular activities community involvement varies planning volunteering directly working numerous outreach programs events list includes limited middle high school career day participant charter ones public service credit union community service projects detroit public schooleastern michigan university project gear service projects include supporting various soup kitchens homeless shelters seasonal events basically people helping people oriented thanksgiving dinners food bank clothing drives etc,BUSINESS-DEVELOPMENT
apparel associate summary organized detailoriented conscientious self starter able learn adapt quickly new skills also able strategized prioritize effectively accomplish multiple tasks stay calm pressure skills adaptability strong work ethic time management selfconfidence handling pressure creativity communication team work motivation cash register typing basic computer skills customer assistance skills cashier customer assistance sales stock experience apparel associate aug 2017 current company name city state stocking zoning apparel housewares merchandise recruiting assistant oct 2016 may 2016 company name city state sealingmailing letters football recruits making prints copies letters andor paperwork signing recruits families game day cashierstocker dec 2015 sep 2017 company name city state assisting customers finding need recovering sales floor keeping store clean organize shoppers better easier shopping experience make customer purchases andor returns cashiersales associate may 2014 aug 2015 company name city state assisting customers finding need recovering sales floor keeping store clean organize shoppers better easier shopping experience make customer purchases andor returns education training business adminstration 2018 south louisiana community college city state business administration university louisianalafayette city state 2014 salmen high school city state activities honors 21st century summer camp years 20122014,APPAREL
registered nurse professional summary provide safe efficient quality care patients families adhering policies procedures licenses completed coursework anatomy physiology anatomy lab english composition cardiopulmonary resuscitation microbiology microbiology lab medical terminology skill highlights microsoft office word excel powerpoint outlook professional experience 062016 registered nurse company name city state selfmotivated leader 8 years experience emergency medicine health care selfstarter able maneuver tasks make sure job done timely proficient manner trainer teacher effectively break tasks understood executed without flaws facilitator group projects help others understand objective produce effective outcome job presented creative mindset present outcome one way many options available able communicate team members diverse backgrounds incorporate needs every individual create positive atmosphere able recognize abnormalities report timely efficient manner flexible able quickly adapt change last minute complete project without delays mentored health care field understand emergency medical system reporting standards knowledge formulate present reports next echelon care knowledgeable regulatory requirements order adhere healthcare standards protocols completion 120 clinical hours medical surgical pediatric psychiatric health services 112010 052013 medical technician healthcare specialist company name city state supervisor ssg stover kenneth weekly hrs worked 60 health care statistics reporting extracted medical statistical reports composite health care system chcs armed forces health longitudinal technology application altha department defense dod health information system tracked acute routine wellness appointments include limited orthopedic injuries colds immunizations physical exams medical leave absences hospitalizations weekly basis created visual aids charts graphs using microsoft powerpoint meeting presentations presented statistical information regarding medical appointments illnesses injuries weekly medical staff meetings hospital medical surgeon communicated clinical staff medical officer charge address reporting discrepancies training trained 2 medical technicians medical administration health care statistical reporting conducted handson training demonstrated functionality dod health information systems monitored work performance medical technicians provided verbal written feedback provided training resources performance professional development quarterly basis collaboration attended weekly medical inservice training discuss various health topics presented information monthly weekly inservice discuss medical public health related trends issues mentored medics medical training exercises monthly basis provided guidance medical technicians performing medical continuous education units ceus patient care refresher training first responder protocol triage care levels medical care 082008 112010 medical technician company name city state supervisor ssg ellis courtney weekly hrs worked 60 extracted physician orders hospital database composite health care system chcs confirmed physician orders administering immunizations identified patients utilizing proper identification cards verified patient demographics prior performing ordered test obtained procedural consent forms maintained secured patient information accordance privacy act 1974 health insurance portability accountability act hipaa practices immunizations provided safe comfortable experience patients prepared patients administration immunizations subcutaneous intramuscular routes administered immunizations updated records immunizations within health information systems adhered practiced occupational safety health administration osha guidelines wore personal protective equipment ppe recapping needles disposed syringes designated sharp containers 012006 082008 medical technician company name city state supervisor sfc goines weekly hrs worked 60 082013122015 student asn nursing columbus technical college columbus ga gpa 320 studied theoretical practical aspects coordinating patient care educating patients public various health conditions providing advice emotional support patients family members obtained knowledge medical terminology better understand proper terms reference human anatomy basic patient care skills including communication patient safety medical asepsis abilities provide proper resuscitation skills infants adults delivered presentations utilizing microsoft word power point excel conducted research utilizing ebsco host lexisnexis eric academic research databases reviewed descriptive statistical reports documents interpreted data ensured data utilized compile academic reports authentic correct consistent wrote annotated bibliographies abstracts literature reviews argumentative papers required per professors syllabi mentored fellow classmates regarding academic coursework collaborated communicated students projects study groups academic research education training diploma may 2004 hs general studies bainbridge high school city state general studies december2015 nursing columbus technical college bsn south university city state nursing skills academic acute care anatomy armed forces basic charts oral databases database emergency medicine emotional support english forms graphs immunizations information systems insurance medical terminology meetings excel microsoft office outlook microsoft powerpoint powerpoint power point word microsoft word next nursing occupational safety patient care coordinating patient care patient safety physiology policies presentations protocols public health reporting research resuscitation safety selfmotivated selfstarter statistics supervisor surgeon teacher trainer triage written composition additional information awards army commendation medal valor army commendation medal 4th award army achievement medal army good conduct medal 2nd award national defense service medal global war terrorism service medal iraqi campaign medal campaign star noncommissioned officer professional development ribbon army service ribbon overseas service ribbon combat medical badge,HEALTHCARE
director professional summary skills ppc digital media planning dsp behavioral targeting comscore similarweb kenshoo ms excel ppt agile marketing ads portuguese advertising presentations agile quality agency quality control auditing reporting branding sales budget bilingual bi spanish capital markets strategy clients strategic client data analysis designing dsp direction english fast features financial french innovation investments leadership marketing market media planning meetings ms excel modeling next optimization work history director 072017 052021 company name 12 years experience performance marketing ppc search engine marketing social local programmatic media experience gained portfolio management reflects obtaining best results customers allocating investments accordingly better returns digital marketing world enjoy working fastpaced environments find dynamism digital marketing fulfills completely vendor microsoft digital advertising part global team 8 people remote built audience clusters based behavioral targeting brazilian mexican canadian us markets utilized data analysis tools optimize performance improve ctrs project revenue brazil grew 50k 500k grew 3mm second year assisted quality control team members digital media solutions executive director 012016 072017 company name – city state led team 8 specialists search social mobile display programmatic local ads bringing innovation new digital opportunities blinks focusing branding performance responsible growing media spend across channels period media spend grew 100 300mm established procedures best practices digital media planning execution ensuring efficiency stages customers journey created established blinks media mix modeling provided strategic insight across many digital channels account teams implemented auditing technical evaluations improve quality campaign execution optimization created delivered training new hires weekly training company employees covering areas digital media built maintained strong partnerships media channels providing opportunities implement betas firsttomarket cases assist developing new products assisted sales team data cases elaborating presentations rfps provided insights bi devops development inhouse dashboards media management tool invited test beta facebook blueprint certification coordinated digital days clients member partner senior executive leadership actively participated designing path direction company awarded bing agency year award september 2017 account director 012014 122015 managed portfolio largest clients blinks including global accounts r6mmmonth led team 8 analysts provided media strategy activation branding performance campaigns clients included netshoes accor aig olx cross channel reporting analysis weekly wrapups team clients oversaw budget allocation prioritization campaigns elaborated campaigns clients channel partners develop firstto market cases excellent results benchmark examples created best practices ab testing black friday checklists documenting learnings creatives analysis reduced cpl 300 one account less 6 months maintained customers roi whilst increasing investment 300k 600k tripled lead generation whilst reducing cpl 150 invited become executive partner blinks account manager 122010 122013 managed portfolio large smb accounts 30 accounts led team 6 analysts responsible strategy execution ppc campaigns defined strategy kpis based client objectives goals held monthly meetings clients go results next steps behavior targeting specialist 012008 012013 company name – city state senior investment specialist 011999 032003 company name – city state managed portfolio high net worth accounts u 1 million including latam customers provided trading assistance various financial products reviewed client portfolios advising investment solutions conforming objectives educated clients usage trading platforms software equity trading liaison 071997 011999 capital markets trading operations liaison exchanges account reps resolving trade disputes reduced risk firm resolving disputes timely manner mitigating losses managed downtime operations led team 20 helpers input trades manually system downtimes occurred agility accuracy key features floor broker 011995 011997 company name – city state cboe broker trading stocks ko hon bac executed orders various brokerage houses evaluating market volatility order flow best executions education wpp mini mba business strategy 042017 bs business administration 051994 boston college city state certifications certifications google adwords certified google analytics certified facebook certified planning professional languages english native bilingual portuguese native bilingual spanish,DIGITAL-MEDIA
student professional summary completed bachelors science interdisciplinary social science minor conflict analysis trauma studies august 2015 possesses strong interpersonal skills desire career social sciences served 8 12 years us army experience professionalism dedication duty integrity extensive background executive administrative affairs 4 year period including experience employee training personnel information management counseling mentorship conflict resolution general office operations communication mediation coordinating travel demonstrated success developing training modules coordinating ceremonies core qualifications personnel management personnel information management proficient microsoft outlookexcel wordpower point employee relations general office operations orientationsceremonies training development performance management ability type 45 wpm experience student june 2013 current city state diligently maintained living environment three individuals two pets completing bachelors science distance learning provided three nutritional meals daily responsible care wellbeing one child september 2004 june 2013 company name 3540 hrs executive administrative assistant september 2012 april 2013 company name city state essential member army communications maintenance team primarily responsible performing field sustainment level maintenance avionic navigation flight control systems stabilization systems equipment maintain test repair communication equipment install repair circuits wiring calibrate align equipment components test isolate faulty assemblies components replace parts rewire equipment interconnect components semiautomatic telephone switchboard executive administrative assistant senior commander september 2011 september 2012 city state coordinated scheduled training visits briefings appointments correspondences travel arrangements 1st infantry division deputy commanding generalsenior commander possess excellent people skills proven ability communicate well levels professionals detailoriented proven effectiveness multi task highimpact fastpaced environments juggling multiple priorities simultaneously good judgment s3 operations noncommissioned officer 40 hrs 40hrs supervised trained led 5 soldiers daily basis responsible creating maintaining brigades operation orders detailing delegating tasks subordinate units maintain flight logs incomingoutgoing flights individual flight records executive administrative assistant january 2011 september 2011 40 hrs 1st infantry division fort riley ks served executive administrative assistant division command sergeant major facilitating flow information division command sergeant major subordinate command sergeant major sergeants major staff necessary coordinated scheduled training visits briefings appointments correspondences travel arrangements executed 15 boards 27 award ceremonies recognizing soldiers civilians contribute esprit de corps superior performance duty provided expert oversight evaluation reports awards administrative matters supervised mentored 2 soldiers daily operations administrative assistant june 2010 december 2010 company name city state 3540 hrs served administrative assistant brigade command group instructor brigade junior leader course me0ntoring developing 54 students across three month period developed lesson plan composite risk management adopted brigade standard coordinated 25 air ground travel arrangements brigade command sergeant major orderly room clerk january 2009 june 2010 company name city state 3540 hrs served company orderly room clerk personally responsible developing utilizing company database efficiently maintaining personnel records 320 personnel family readiness rosters responsible training health welfare technical guidance 3 personnel cashiercopy center may 2003 july 2004 company name city state 3540 hrs maintains adequate stock resale items operated computer system calculates marks prices operated electronic checkout system makes change verifies change fund amount currency received assigned shift assists customers answering questions concerning prices identification location items counts cash negotiable instruments prepare accountability report manages selfcheckout registers assisting customers correct processing purchases changes register tape clear routine equipment scanning jams registers education bachelor science interdisciplinary social science august 2015 kansas state university city state usa interdisciplinary social science coursework sociology psychology communications focusing conflicting behaviors society ability critically analyze effects behaviors fit norm workforce criminal justice system domestic historical perspectives minor conflict analysis trauma studies provides theoretical empirical framework model analysis study trauma violence conflict consequences emerging study delivers knowledge establishing posttrauma postconflict reconstruction practice research service policy improve interpersonal social systems gpa gpa 341 gpa 341 high school diploma may 2004 north garland high school city state usa gpa gpa 27 gpa 27 professional affiliations national society collegiate scholars nscs sigma alpha lambda sal skills administrative administrative assistant army bachelors interpersonal criminal justice database detailoriented employee relations fast general office instructor lesson plan excel microsoft outlook power point word navigation excellent people skills performance management personnel personnel management psychology research risk management scanning switchboard telephone trauma travel arrangements type 45 wpm wiring,AVIATION
legal specialist iii investment banking subpoena compliance summary certified paralegal extensive legal background excellent supervisor skills investment banking knowledge seeking position within financial industry knowledge legal terminology banking laws regulatory policies procedures would fully utilized expanded highlights core skills advanced monitoring regulatory compliance protection customers rights risk management highrisk investigations quality efficiency assurance investment banking strategic thinking policy procedure development regulatory affairs loss mitigation complex administrative skills computer knowledge wordperfect microsoft word excel powerpoint outlook time map 3000 lawdrill eroom courtexpress courtlinks lexisnexis westlaw live edgar pacer summation concordance trial director shepardize cite check blue book ediscovery nyscef itc bpai ttab intralinks pair access equliar clearwell stratify notary public advanced monitoring advanced monitoring regulatory compliance protection customers rights risk management highrisk investigations quality efficiency assurance investment banking strategic thinking policy procedure development regulatory affairs loss mitigation complex administrative accomplishments 2008 nominated paralegal year award american association justice 2003 awarded employee month 1999 awarded miss congeniality 2015 member rewards recognition committee 2010 member national federation paralegal associations 2009 presentation paralegal trial procedures duties 2007 legal staff profile article written law crossing 2005 labor employment newsletter state minimum wage guide 2004 diversity sensitivity training clients including staff management 2003 article youre hired lets arbitrate experience legal specialist iii investment banking subpoena compliance december 2013 current company name city state create data analytics related complex compliance financial investigations experience banking environment familiar various financial products responsible complex investment bank investigations analysis ensure bankwide compliance bank secrecy act bsa usa patriot act office foreign asset control guidance published fincen fdic federal trade commission ftc us treasury department assessing risk customers bank including reviewing antimoney laundering aml suspicious activity reports sars investigations communicating effectively verbally written supporting gire gsi aml internal regulatory departments construct filters queries refine ediscovery reviews attorneys ldm department prepare objections subpoenas negotiate scope bread request knowledge financial industry investing banking practices including mergers acquisitions capital markets equity research securities clearing prime brokerage benefit consultant agent april 2013 november 2013 company name city state conduct seminars healthcare reform detailedoriented excellent research investigative reporting skills extensive knowledge substantive procedural aspects insurance industry provide information 12 supplemental insurance products potential clients research changing healthcare laws tax regulations new jersey new york training sell mutual funds annuities securities retirement plans insurance products case supervisor project management professional october 2000 april 2013 company name city state responsible managing 515 paralegals cases projects trials appeal assignments coordinate delegate assignments cases junior paralegals temporary support staff supervise hire train support paralegals firms new york new jersey boston offices boost staff morale improve teamwork accessible hours problem resolutions redesigned paralegal staff forms greater effectiveness ediscovery tools strong analytical skill willingness deal solve ongoing unique situations senior trial paralegal intellectual property assist ny nj ca tx offices trademark infringement internet counterfeiting matters manage us foreign patent prosecutions handle utility design patents 10 claims prosecute patents cases international trade commission board patent appeals interferences deal unfair competition trade secrets false advertising patent copyright infringement issues senior trial paralegal labor employment assist 5 attorneys areas labor law issues including employment union wage hour flsa erisa collaborate attorneys federal state trials involving ada harassment litigations domestic violence workplace employment agreements separations wage hour issues erisa liability provide support claims executive compensation fiduciary professional liability alternative dispute resolution arbitration medication nasd eeoc levels draft current editions sensitivity training guides employee handbooks management policies employment agreements collective bargaining agreements trial paralegal corporate basic knowledge areas corporate securitiesventure capital private equity transaction analyze proxy statements officer questionnaires forms 10k 10q 8k compliance involved officer director stock transactions employment review analyze sec equity capital market ecm acquisitions documents paralegal litigation assist trial preparations creating trial notebooks plaintiff defendant witnesses witness outlines deposition digests pleadings motions orders potential trial exhibits digest deposition hearing transcripts computer database identify accumulate background information opposing counsels witnesses experts create manage scan code edit index discovery production including correspondence pleadings bates stamped documents electronic computer database create discovery privilege logs assistant office manager paralegal asbestos lead insurance january 1999 october 2000 company name city state new york new york 011999 102000 assistant office manager paralegal asbestos lead insurance paralegal personal injury march 1997 january 1999 company name city state paralegal may 1996 march 1997 company name city state securities education license life health insurance 2012 new jersey state life new jersey state life health insurance license 2012 certification paralegal studies program 1996 benjamin n cardozo school law city state us aba approved certification paralegal studies program general practice 1996 bachelor arts sociology criminal law 1995 fairleigh dickinson university city state us fairleigh dickinson university teaneck new jersey bachelor arts sociology concentration criminal law 1995 certifications project management professional aba pmp affiliations rewards recognition committee additional information manage us foreign patent prosecutions handle utility design patents 10 claims skills paralegal securities ediscovery training ada advertising cases claims compensation correspondence database defendant deposition eeoc equal employment opportunity commission erisa executive compensation flsa intellectual property labor law liability litigation nasd patent patents plaintiff project management sec trademark witness asbestos office manager aml brokerage bsa business systems analysis capital markets data analytics fdic fixed income investment banking treasury department annuities clients healthcare mutual funds access award excel lexis loss mitigation microsoft word mitigation outlook pmp powerpoint regulatory affairs regulatory compliance risk management trading westlaw word wordperfect,BANKING
construction worker summary hardworking shipping receiving clerk familiar aspects logistics shipping receiving general warehouse operations highlights logistics shipping receiving punctual reliable detail oriented adaptive team player strong problem solver multitasker fluent spanish experience construction worker october 2011 current company name city state completed residential commercial construction projects minimal supervision retail associate november 2012 september 2013 company name city state offered exceptional customer service differentiate promote company brand balanced needs multiple customers fastpaced retail environment prevented store losses using awareness attention detail integrity facilitated quarterly physical inventory counts quality assurance clerk august 2006 september 2011 company name city state answered customers questions addressed complaints person via phone resolved delivery issues carriers warehouses customers documented pilfer damaged inventory presented customers bills receipts collected payments shipments picked organized scanned inventory minimizing company loss monitored shipments guarantee ontime delivery forwarded clientrelated quality service issues appropriate manager resolution package handler august 2005 august 2006 company name city state worked rapid pace meet tight deadlines cleared damaged items loading freight redirected organized outbound shipments operated powered pallet jacks forklifts safely 0 incident rate education high school diploma 2005 moneta high school city state skills energetic work attitude following directions able lift 75 lbs organized responsible strong work ethic dependable reliable,CONSTRUCTION
sales engineer profile write professional summary using keywords application scanning robots tailor resume specific advertised position paragraph 26 years experience engineering construction fields 2 sentences 8 years project management experience sustainable design experience conceptualization building occupancy diverse client profile medical research development commercial educational industrial 10 plus years exact dates culminating years competent project engineer excellent communication organisation coordination skills possessing proven track record preparing executing project plans programmes ensuring work carried accordance companies procedures clients satisfaction able ensure timely safe cost effective design implementation life cycle projects conception till customer satisfaction currently looking suitable project engineer consultant position forward thinking employer skills extensive experience planning project management design client liaison experience interpreting specifications preparing technical proposals ability multitask demanding engineering environment strong track record delivering projects time within budget able ensure hs procedures met maintained resolving complex technical issues coming fast efficient solutions ability assess financial feasibility impact proposed budget items also alternatives professional experience sales engineer feb 2014 current company name city state engineering salesproject management estimation develop proposals estimates conceptual designs project schedules budgets bidding contractual agreement manage construction mobilization owner signoff conduct regular field observations materialequipment acquisition personnel allocation ensuring engineering work carried accordance withspecifications statutory requirements laws rules regulations othercontractual requirements due regards safety operability andmaintainabilityduties managing projects conception preproduction completion providing technical support project team wider regional teams responsible overseeing review initiation execution contracts managing project budgets keeping costs overseeing maintenance projects completion responsible completion documentation producing test plans reports prepare contract documentation procurement services materials evaluating tenders providing recommendations carrying effective client liaison projects undertaken liaising customers regular basis ensure successful design manufacture products agreed budgets time frames project managerconstruction manager jan 2009 jan 2014 company name city state leadorganized client conceptual development construction projects developed project scope specifications mechanical system replacements mentored staff managed overall project execution developed requests proposal rfp schedules budgets oversee installation completion note accomplishments project value time enon field conversion water damage remediation grace baptist church sanctuary ac boiler plant use power words like managed developed etc also indicate reported directly foreman subcontractors project managerproject engineer jan 2002 jan 2009 company name city state developed managed project scopes schedules budgets mentored staff managed overall project execution conduct interdisciplinary coordination architects consultants vendors developed energy audits master planning designed mechanical systems including production preliminary working drawings specifications sustainable projects responsible work assignments manhour expenditures acted primary interface client contractors architects vendors specific accomplishments project manager project engineer company name city state achieved first leed leadership energy environmental design platinum certification green building council office renovation performed energy cost analysis geothermal system friends center renovation project project engineer jan 2001 jan 2002 company name city state project engineer jan 1996 jan 2001 company name city state project engineer jan 1994 jan 1996 company name city state project designershop drawing clerk jan 1990 jan 1994 company name city state education training bachelor science mechanical engineering lehigh university mechanical engineering affiliations member american society heating refrigerating air conditioning engineers ashrae skills budgets c conversion cost analysis council client leadership mechanical office personnel platinum project management proposals proposal renovation rfp sales,SALES
process consultant professional summary experienced operations manager entrepreneur built 45 million dollar company without start capital outside investment supremely organized ability identify solve challenges growth environment performing peak boundaries constant state change visionary professional excels recognition anticipation coupling ability diagnose skill execute confident negotiator understands nuances variables timing leverage negotiation strength finders analyticalcontextcommandfuturisticrelator key skills negotiations strategic thinker team building driven advanced problem solving skills operations analysis process development execution employee training support development project management professional experience process consultant january 2014 current company name city state develop processes allow company use business metrics provide macro micro analysis company performance provide structure scale operations identifying productive unproductive work activity determine deploy management practices small medium sized business operate increased financial clarity operational efficiency process requires macro understanding given businesss primary economic driver identified modify processes simplify execution driver full conversion objective business practices eliminating management decisions made vacuum objective often met defining strict data entry process schedule returning data faster accurately requiring decision making originated current information available implement deploy procurement processes optimize cost savings ensuring proper leveraging organizational buying power director operations january 2012 january 2014 company name city state converted company culture subjective management driven opinion objective management driven data streamlined accounting system deployed management tool thereby changing organizational behavior respond financial goals achieved 14 savings operational costs applying line item approach attacking costs starting highest cost lowest high low formula proved cost effective buying power leverage roi optimized recognized changing business climate required nimble communications researched available solutions negotiated cost effective pricing deployed cloud management company data processes authored deployed best practices hiring employee sub contracted labor resources exposing corporate strength weakness points human resource management provided general accurate understanding company cash flow needs volatile revenue environment founder president ceo january 2002 january 2011 company name city state founded company provided corporate housing services corporate clients relocating individuals managed sales volume growth 52000 2002 sustained volume 2000000 2004 company revenues reaching 4500000 fiscal 2011 managed temp housing procurement toyota motor manufacturing expansion blue springs mississippi demand apartments far exceeded local supply requiring swift creative negotiation inspect procure available apartment space condensed time period complex acquisition apartment hotel supply team members placed ground time line cost budget project generated 23 million revenue targeted gross margin doubled company apartment inventory expanded managed operations cincinnati oh lexington ky provided service customers area markets including louisville ky columbus oh dayton oh recognized gross margins damaged ineffective leasing policies aggressively adjusted lease procurement practices decrease leasing costs without compromising sales volume raising overhead results dramatically improved margins company profitability maintained high margins proactive management apartment inventory strategically matching customer demand available space twice negotiated deals double company revenue expanding state markets provided daily operational support market employees directing activities intelligent use market performance data successfully developed cobranding relationships vendor partners supply vesta customers cost products exchange market exposure recognized entrepreneur magazine fast excuses growth consistently sold apartment inventory industry competitors due high service standards effective quality control practices developed managed highly effective employee base low rate attrition recognized providing exceptional employee support employing listen first approach navigated recession focusing like laser beam key company revenue drivers primary costs company remained cash flow positive quickly mobilizing september 2008 meet fast changing market conditions applied high level cost analysis company deploying new procurement processes secure 11 cogs year year reduction 2008 2009 surveyed customer feedback leading industry first include high speed internet flat screen tvs standard items apartments cost absorbed increased demand service notable corporate clients l3 proctor gamble toyota motor manufacturing education ba 1987 university wisconsin green bay city state gpa gpa 347 gpa 347 languages german professional working proficiency personality analyst idealist goal setter personal development political junkie cnbc humor neat spontaneous visual apple forward thinker bold confidence fitness investments optimism cool design service travel humility curiosity,CONSULTANT
territory sales consultant career focus talented sales professional effectively multitasks consistently achieves exceeds business objectives customercentric approach develops longterm relationships establishes loyalty customers ability adapt evolving marketplace grow new roles responsibilities summary skills background gpo formulary processes experience specialty hospital primary care sales injectable medications skilled new product new indication launches adept providing inservices training clinical staff trained pricing gross profits margins broad knowledge osteoporosis womenaposs health menaposs health musculoskeletal pain excellent communication skills customer focused highly motivated accomplished relationship selling professional experience company name august 2013 current territory sales consultant city state charge growing 9 million territory quickly learned vast array products associated terminology competitors trends challenges reimbursement government regulation responsible longterm relationship building customer cardinal health professional organizations group purchasing organizations etc set trials provide inservices training clinical staff proper use various medical products work closely decision makers hospital settings value analysis coordinators materials managers clinical educators team leads contract managers wound care nurses etc provide pricing savings maintaining profitable gp voted mvp cast ii training finished first fiscal year 987 plan 2390 growth previous year first team company name january 2007 july 2013 pharmaceutical sales representative program coordinator city state strong sales promotional results nominated rookie year top 11 ranking first year lilly awarded 3 incentive trips top territory district sales performance highest average som district 2012 following new indication launch launched 3 new indications 3 different medications invited part future marketers west instrumental bringing future marketers midwest chosen management represent lilly national obgyn conference chicago recognized district q4 2012 q1 2013 exceptional customer experience award winner developed unity champ role assist strengthening new team sales representatives responsible selling variety disease states multiple specialties built strong relationships rheumatologists pain management specialists obgyns experience selling facets injectable medication given responsibility specialty representativesapos territory calling neurologists anesthesiologists treat chronic pain disease state knowledge selling experience osteoporosis womenaposs health menaposs health musculoskeletal pain coordinated osteoporosis trainings within clinics mental health licensed mental health practitioner company name november 1994 january 2007 fitness instructor city state supervised administered youth crisis program youth assessment center clinical programs oversight aspects programs including budget allocation quality assurance training developed implemented case management program served liaison families community resources provided individual group family therapies outpatient residential detention settings trained clinicians detention line staff suicide assessment crisis intervention farrellaposs extreme bodyshaping level ii instructor responsible leading kickboxing resistance training classes motivate inspire participants improve fitness level encourage healthy lifestyles exercise proper nutrition coached 2 separate 10week session teams top 3 finishes develop implement challenges farrellaposs participants education university nebraska lincoln master science marriage family therapy marriage family therapy university nebraska lincoln bachelor science human development human development professional affiliations licensed mental health practitioner vice president mesa verde townhouse association 2012current nebraska juvenile justice association board member 20012006 042010 current lincoln ne 1994 lincoln ne usa 1991 lincoln ne usa skills budget case management excellent communication crisis intervention government materials mental health 98 obgyn pain management pricing primary care processes purchasing quality assurance relationship building selling sales wound care,FITNESS
certified custom framer qualifications ability multitask certified custom framing motivated meet every deadline excellent communication skills problem solver experience certified custom framer 012015 current company name city state providing great customer service helping customer pick design best fits needs managing time meet deadlines ​helping floor register needed training new associates frame shop sales associate 092014 112014 company name city state delivered excellent customer service greeting assisting customer filled positions understaffed task needed completed assisted manager closing store cash registers end night visual merchandising setting planograms detailed recovery stocked inventory shipments received learned work team accomplish greater tasks education high school diploma 2014 trinity high school city state united states 43 gpa graduated honors business manager yearbook staff,ARTS
victim advocate professional summary social worker five years experience multicultural victim advocate exceptional people skills versed advocacy case management desires challenging role hr generalist strategic planning client relationship management expert experience counseling individuals various ethnic socioeconomic backgrounds including latinos immigrants various countries core qualifications case management interpersonal skill crisis intervention client relations databases decision making adaptable self motivated creative problem solving bilingual translation interpretation spanish english legal navigation public speaking team player computer proficient filerecords maintenance organizational skills experience february 2015 march 2017 company name city state victim advocate april 2014 march 2015 company name city state multicultural advocate conducted support group victims domestic violence trained professionals multiculturalism immigration better served latino community connected clients community service resource agencies provided comprehensive case management services including creating personalized safety plans assistance court filings crisis intervention education victims rights victims compensation navigation justice system accompaniment court connecting victims families appropriate resources community interpretation translation court june 2013 february 2014 company name city state intern entered numerical data databases timely accurate manner developed community group targeting immigrant youth empowerment cultural diversity healthy behavior assisted clients legal interpretation provided referral advocacy services august 2012 may 2013 company name city state interpretertranslator displayed sensitivity cultural linguistic needs clients families served performed variety modes interpreting simultaneousconsecutivewhispered convert concepts source language equivalent concepts target language render spoken messages accurately quickly clearly education 2014 pellissippi state community college city state professional studies international organizational leadership bs professional studies international organizational leadership 042016 middle tennesse state university city state ccaht human trafficking training 072015 ccaht human trafficking summit community coalition human trafficking criminal injuries compensation training 032015 publications 122014 immigrant victims intimate partners violence 2014 deferred action childhood arrivals daca renewal 2014 certification process uvisa2014 abcs advocacy2014 coordinated community response training knoxville fjc second floor auditorium tuesday march 24 wednesday march 25 900am 400pm victims compensation knoxville fjc march 25 2pm proceedings involving victims battering 2014 criminal injuries compensation workshop 08 2016 certifications understanding role experts immigration proceedings involving victims battering national clearinghouse defense battered women knoxville tn 062014 uvisa department homeland security knoxville tn 06042014 trauma informed advocacy family justice center knoxville tn 072014 bridges poverty knoxville homeless coalition knoxville tn 082014 emotional safety plan hotline webinar services knoxville tn 082014 community schools knox county knoxville tn 072014 cpr ywca knoxville tn 062014 daca national immigration law center knoxville tn 062014 immigrant victims intimate partner violence jewish woman international knoxville tn 042014 trauma informed advocacy knoxville family justice center knoxville tn 072014 expert advice judges niwap knoxville tn 122014 international conference sexual assault domestic violence campus responses new orleans la 042015 criminal injuries compensation tennessee department treasury knoxville tn 082015 uvisa vawa catholic charities knoxville tn 072016 ccr safety audit training family justice center knoxville tn 05 2015 human trafficking summit human trafficking summit community coalition human trafficking knoxville tn 072015 abcs advocacy tn coalition knoxville tn 092014 ​ criminal injuries compensation tennessee department treasury knoxville tn 082016 drug alcohol workshop harassment awareness city knoxville knoxville tn 022015 ​ languages bilingual spanishenglish skills trained indicators child abuse domestic crisis human trafficking intervention techniques violence human trafficking strong client relations bilingual spanish english culturally sensitive public speaking ability case management proficiency excellent interpersonal skills independent judgment decision making knowledge civil court system ​,ADVOCATE
support network services intern professional summary technical support analyst technical troubleshooting repair expertise team player flexible reliable adaptable dynamic environments skills ·able research familiarize skill sets towards core technologies based enthusiasm dedication motivation ·knowledgeable installation configuration windowsbased operating systems windows xp vista 7 8 ·experienced installation configuration ubuntu linux whilst cognizant mac os x interactions ·proficient virtualization highly skilled configurations inside vmware ·skilled troubleshooting hardware software issues within network support services environment ·able document effectively communicate succeed within group setting order become superior team player willing work individually whilst prioritizing tasks projects completing assignments based expected deadlines work history company name support network services intern city state september 2014 december 2014 customized implemented microsoft scsm sccm order automate departmental organizational needs facilitated proper asset management user onboarding processes tailored student affairs department worked network support services team learn general campus supported users attended regular meetings coordinate discover expected outcomes functions microsoft scsm performed within minimalized test environment order create runbook programming custom templates shadowed student workers incident management processes workflows within cherwell service management familiarized ticket creation priority review remote desktop connections respect supported users imaged computers based imagenow software residing network reflected changes active directory discovered learned ad ds sccm scsm interacted systems based supervision assisted student workers new computer installations configurations well creating documentation alleviated phone call requests questions student workers based working knowledge ticket closure company name information technology lead intern city state june 2012 june 2013 worked director minimizing windows xp machines migrated windows 7 based spiceworks solution contacted central appropriate regards diagnosing distance education connections supporting equipment deployed reimaged hard drives newly acquired assets classrooms professors based priority scheduling assisted lab desk student workers issues cooperated lab desk students scheduling accommodations support check manage plethora department equipment based appointments sharepoint open door policy performed room checks test equipment replace faulty campus property semester breaks set purchased assets within classrooms students retiring recycling older systems company name information technology student center intern city state september 2011 december 2011 resolved student center questions arranged peertopeer tutoringassistance specific students css program prepared delivered microsoft office training session training videos general public workforce environment created enabled multiple custom virtual machines sandboxed environment distinguish networking connectivity continued research interacted microsoft windows macintosh os x mobile linux operating systems education bachelor science information science technology university wisconsin city state 122014 information science technology aas waukesha county technical college city state itcomputer support specialist 12 2011 accomplishments ·uwwaukesha deans list ·wctc honor list ·whos program – wctc ·nths member 2010 ·phi theta kappa honor society ·bchs honor roll skills active directory ad asset management automate hardware css documentation hard drives linux mac os macintosh os director meetings microsoft office windows 7 microsoft windows windows windows xp network support network support network networking operating systems organizational processes programming research scheduling supervision phone test equipment troubleshooting tutoring vista additional information able document effectively communicate succeed within group setting order become superior team player willing work individually whilst prioritizing tasks projects completing assignments based expected deadlines honorsachievements uwwaukesha deans list wctc honor list whos program wctc nths member 2010 phi theta kappa honor society bchs honor roll,INFORMATION-TECHNOLOGY
director theater highlights edline google classroom canvas blackboard performing arts events images routinely used communications photography offices episcopal high school cannon school websites publications shot cover photo ehs alumni magazine winter 2016 experience photo video editing software photoshop elements iphoto pro pixelmator imovie moviemaker maintenance wysiwyg platforms wix silverpoint website design school suite seamstress theatre crafts maskmaking intermediatelevel experience 012011 current director theater company name city state rebuilt developed awardwinning theater program independent school previous theater program failed developed taught courses acting playwrighting physical theatre improvisation shakespeare freshmen survey course visual performing arts directed designed 34 main stage productions per year including musical well 35 studio plays including original devised works arranged visiting artists meet work theater students collaborated faculty members create unique events connecting theatre disciplines led student team juniors leadership ethics curriculum worked communications publications departments provide photographs copy performing arts events used school website magazine brochures served academic adviser 68 students per year lived dormitory residential faculty supervising 60 girls 012007 012011 actor education artist company name city state directed school theatre residencies grades 412 director text teacher shakespeare young company intensive summer training program pre professional young artists high school college directed shakespeare courts program juvenile offenders collaborated writing handbook outlining methodology philosophy school residency programs actor shakespeare language shaped world touring 20082011 toad toad hall 2009 dir irina brook amorous quarrel 2010 dir jenna ware real inspector hound 2010 dir jonathan croy 012001 012007 director theater english fine arts teacher company name city state created developed afterschool theater company academic theater curriculum grades 612 independent day school previous theater program taught courses including honors english 12 introduction theater acting shakespeare period styles physical theater design theater playwrighting directing created oversaw artistic technical budgetary aspects awardwinning school theater program producing 34 plays per year served academic adviser 10 students per year 011997 012001 director theater english teacher company name city state taught introduction theater language retraining ortongillingham based course remediation dyslexia expanded theater program 3 productions per year created extracurricular club opportunities students interested design technical theater served academic adviser club sponsor dorm team member education 2004 master arts directing chicago college performing arts roosevelt university city state directing 1995 bachelor arts theater english wesleyan university city state theater english 2015 professional nais people color conference 2012 development diversity seed seeking educational equity diversity 2006 yearlong program seminars workshops designed help make school climates training curricula genderfair racially equitable national endowment humanities grant award 2001 national institute teaching shakespeare yale university summer session 1998 practical approach directing columbia university teachers college differentiated instruction techniques reading remediation skills academic photo photoshop approach arts basic brochures canvas carpentry color directing english equity inspector instruction leadership director works philosophy photography producing 3 publications reading seminars supervising teacher teaching theatre toad unique video editing website design website websites workshops additional information awards south east theater conference 2016 · superior production · best costume design · individual students recognized excellence acting including best supporting actor across whole festival cochran mastership excellence teaching fine arts 2013 episcopal high school faculty incentive award young professionals 2014 2015 episcopal high school american high school theater festival 2014 2005 national finalist · outstanding production award students performed edinburgh fringe festival virginia theatre association 2013present · distinguished play award runner placed 2nd state 2015 advanced setc · honorable mention play award placed top 15 state 2013 · multiple statelevel awards costume design ensemble work individual students nominated star cast honors folger shakespeare library secondary festival 2013 2015 · peggy obrien award comedy 2015 · brian cabe award overall excellence 2013 · multiple individual students recognized excellence acting awards north carolina theater conference 20032006 · john w parker award excellence directing state level · excellence directing awards regional level 20032006 · special guest performance north carolina professional theatre gathering 2004 · multiple regionallevel awards costume design production design choreography ensemble work individual student acting awards,ARTS
creative graphic designer summary reviewing post much interest please take consideration qualifications work experiences search exceptionally versatile graphic designerartist 19 years expertise marketing advertising packaging publishing working variety industries medical education b2c corporate objective find position utilize abilities challenge expand upon creativeness knowledge provide artistic assets art design benefit organization skill set includes designing concept way production highend catalogs advertisements brochures trade show graphics posters packaging direct mailers presentations medical journals educational books utilizing adobe cs6 acrobat professional ibooks author addition microsoft office various databases time management softskill applications mac pc operating systems school visual arts received bachelor fine arts major illustration minor computer arts resourceful reliable selfstarter whether collaborating within team environment working independently minimal supervision every assignment big small performed love art design start finish attention detail deadlines interested please call discuss qualifications may valuable future member team skills childrens trade k 12 book packaging medical publication product packaging advertising trade show graphics catalogs brochures presentations handouts experience creative graphic designer apr 2006 feb 2016 company name city state • primarily design new speculative advertising andor enhance existing campaigns small midsize business clients publication directories magazines mobile apps direct mailers • verbalwritten communication clients media consultants present andor springboard design idea • routinely support marketing sales division creating collateral training material posters presentations invitations photography awards handouts • utilize livemeeting webcast brainstorm present troubleshoot design issues staff andor clients graphic designer contractor feb 2002 mar 2014 company name city state • facilitate creative design start finish companys promotional marketing visual needs • collaborate marketing concept design schedules advertising marketing materials trade show graphics • communicate publishers digital print vendors behalf client confirm work delivered pub dates monitor assure quality troubleshoot resolve design digital print issues arise ​ freelance graphic designer feb 2005 mar 2006 company name city state • design layout illustration production feature articles monthly articles contents page infographics charts graphs 3 monthly medical journals pharmasponsored quarterly supplements • liaison medical editorial director department art director graphic designers assure journals supplements completed monthly pub dates freelance graphic designer packaging apr 2004 aug 2004 company name city state • package design licensed products creating mock mechanicals 3d displays client approval • technical illustration enhancing existing cad illustrations products appear instruction leaflets • design production specialized catalog inserts product instructional leaflets gift wrapping freelance graphic designerartist mar 2004 may 2004 company name city state • design board books licensed childrens trade books ie barbie walt disney sesame street nascar • composed cover art utilizing companys brand approved art templates stylesheets colors artwork • design seasonal feature catalog inserts readers digest children books catalogs promobrochures education training bachelor fine arts sequential arts illustration 1999 school visual arts city state usa skills 3d acrobat adobe cs advertising artist art book design branding brochures cad catalogs catalog concept creative design client clients edit graphic designer graphics design graphics graphic instruction ie marketing marketing collateral marketing materials marketing sales microsoft office packaging design package design photography posters prepress presentations print production publication quality radio technical illustration training material web graphics author written communication,DESIGNER
osp engineering designer experience osp engineering designer 122014 current company name – city state completed field notes outside plant telecommunication buried aerial using distance measuring instrument measuring wheel height stick ocalc stick ocalc photos rangefinder equipment created outside plant land base layouts design fiber projects field notes construction drawings cad software created make ready pole blocks conformed national electrical safety code standards worked remotely bstcad microstation autocad collaborated engineers project managers regarding design parameters client projects 062014 122014 company name – city state played key role designing fiber projects connect america fund deployment caf resulted meeting deadlines quality created field notes utilizing field equipment created detailed construction drawings using microstation prepared plans layouts equipment replacements new system arrangements showing detailed space allocation windstream easements 062010 062014 company name – city state traveled subject matter experts outside plant engineering trained knowledgeable fielder coordinated logistics field work different city maintain scheduled deadlines customer assisted outside plant engineers field obtain measurements utilizing field equipment create field notes drafters assisted outside plant engineer fttt rt cell sites rehabbed copper windstream utilizing rus engineering methods procedures codes throughout southeast area kept field notes organized work order packets scanned distributed drafters followed progress completion drafters provide estimated completion dates upper management politely assisted project managers clients person via telephone completed detailed construction drawings consisting land base utilizing existing conduit hand holes manholes buried aerial designs microstation autocad depending clients software needs merchant account representative 022008 062010 company name approached prospective clients cold calling emails meet sales targets used targeted questioning strategies discover insight prospect needs requirements contacted customers soon issues arose immediately find resolution problem escalated presented new additional products services new existing customers collaborated team define business requirements organizational processes achieve productivity standards adhere accuracy standards keyed customer details including contact information payment data system carefully observing corporate procedures related confidentiality negotiated contracts handled paperwork invoices orders operated high integrity built trust earned sustained credibility internal external clientele ensured customer service merchant account holders satisfaction worked build client portfolio maximize monthly residuals bonuses work history osp engineering designer 122014 current company name – city state completed field notes outside plant telecommunication buried aerial using distance measuring instrument measuring wheel height stick ocalc stick ocalc photos rangefinder equipment created outside plant land base layouts design fiber projects field notes construction drawings cad software created make ready pole blocks conformed national electrical safety code standards worked remotely bstcad microstation autocad collaborated engineers project managers regarding design parameters client projects 062014 122014 company name – city state played key role designing fiber projects connect america fund deployment caf resulted meeting deadlines quality created field notes utilizing field equipment created detailed construction drawings using microstation prepared plans layouts equipment replacements new system arrangements showing detailed space allocation windstream easements 062010 062014 company name – city state traveled subject matter experts outside plant engineering trained knowledgeable fielder coordinated logistics field work different city maintain scheduled deadlines customer assisted outside plant engineers field obtain measurements utilizing field equipment create field notes drafters assisted outside plant engineer fttt rt cell sites rehabbed copper windstream utilizing rus engineering methods procedures codes throughout southeast area kept field notes organized work order packets scanned distributed drafters followed progress completion drafters provide estimated completion dates upper management politely assisted project managers clients person via telephone completed detailed construction drawings consisting land base utilizing existing conduit hand holes manholes buried aerial designs microstation autocad depending clients software needs merchant account representative 022008 062010 company name approached prospective clients cold calling emails meet sales targets used targeted questioning strategies discover insight prospect needs requirements contacted customers soon issues arose immediately find resolution problem escalated presented new additional products services new existing customers collaborated team define business requirements organizational processes achieve productivity standards adhere accuracy standards keyed customer details including contact information payment data system carefully observing corporate procedures related confidentiality negotiated contracts handled paperwork invoices orders operated high integrity built trust earned sustained credibility internal external clientele ensured customer service merchant account holders satisfaction worked build client portfolio maximize monthly residuals bonuses education high school diploma 2007 continental academy city state summary motivated reliable wellorganized background telecom outside plant 10 years experience field work drafting sales accounts managing looking position combine knowledge sales account manager telecom highlights creative analytical person persuasive negotiator energetic driven positive outlook decisionmaking ability excellent work ethic highly organized efficient adaptive learner serviceoriented collaborator excellent planner coordinator adherence high customer service standards customer service specialist customer service award excellent ability sale excellent memory sales accounts management cold calling telecom drafting telecommunications field measuring equipment autocad progress cad quality cold calling safety contracts sales clientele telecom client telecommunication clients telecommunications customer service telephone customer service specialist decisionmaking designing drafting engineer logistics notes memory outlook microstation negotiator organizational persuasive processes skills autocad cad cold calling contracts clientele client clients customer service customer service specialist decisionmaking designing drafting engineer logistics notes memory outlook microstation negotiator organizational persuasive processes progress quality safety sales telecom telecommunication telecommunications telephone,DESIGNER
leasing consultant summary attain position client team oriented business promotes customer service aptitude expanding companywide knowledge meet office oriented goals experience leasing consultant jan 2016 current company name city state associated leasing vacant units property help ensure high occupancy rate assisting customer service resident retention current residents assist daily inspections upkeep models target units ensuring presentable ready show prospective residents · perform duties associated rental apartments deal closing renewals offsite marketing process rental applications complete related forms verify information rental applications obtain review applicants credit report review final approval resident manager record traffic sheets guest cards andor daily reports updated leasing activity inquiries appointments rentals intent vacate notices moveins moveouts assist maintaining required inventories community supplies equipment assist maintaining uptodate accurate reports completing reports requested resident manager andor corporate office collect handle rents deposits prepares rent receipts handle resident concerns absence resident manager assistant manager project professional image meeting company standards leasing specialist jan 2014 jan 2016 company name city state interviews prospective tenants records information ascertain needs qualifications tours prospects vacantmodel apartments discusses size layout rooms available amenities swimming pool saunas location shopping centers services available terms lease conducts outreach marketing weekly basis including outreach shopping centers stores businesses within local area enters traffic walkins emails phone calls leads yardi well follow inquiries regarding current future unit availability completes lease form agreement collects rental deposit inspects condition units prior movein ensure clean debris meet company standards enter work orders submit service requests maintenance personnel follow completion compiles listings available rental property composes posts vacancy advertisements craigslist least 4 daily leasing specialist jan 2011 jan 2014 company name city state greet prospects qualify covering criteria ask questions utilize completed guest cards etc immediately record telephone inperson visits appropriate reports file guest cards maintain according established procedures inspect models available market ready communicate related service needs property manager demonstrate community apartmentmodel apply product knowledge clients needs communicating prospect complete application secure deposit accordance company procedures fair housing update availability report process applications approvals ie credit check rental history etc submit application final approval follow applicant regarding status ensure apartment ready resident movein agreed date immediately followup prospects close attempt close sale secure new resident signatures appropriate paperwork prior movein assist monitoring renewals distribute followup renewal notices monitor advertising effectiveness gather information market competition area file assist implementation company marketing plans needed represent company professional manner times sales associate cashier jan 2010 jan 2011 company name city state ensure customer service 1 priority effectively supervise sales floor ensure customer associate awareness times understand create awareness factors impact sales volume maintain contact clients ensure high levels clients satisfaction demonstrate ability interact cooperate company employees build trust value others communicate effectively drive execution foster innovation focus customer collaborate others solve problems creatively demonstrate high integrity maintain professional internal external relationships meet company core values proactively establish maintain effective working team relationships support departments leasing consultant jun 2016 current company name city state · associated leasing vacant units property help ensure high occupancy rate assisting customer service resident retention current residents · assist daily inspections upkeep models target units ensuring presentable ready show prospective residents · perform duties associated rental apartments deal closing renewals offsite marketing · process rental applications complete related forms verify information rental applications obtain review applicants credit report review final approval resident manager · record traffic sheets guest cards andor daily reports updated leasing activity inquiries appointments rentals intent vacate notices moveins moveouts · assist maintaining required inventories community supplies equipment · assist maintaining uptodate accurate reports completing reports requested resident manager andor corporate office · collect handle rents deposits prepares rent receipts · handle resident concerns absence resident manager assistant manager · project professional image meeting company standards education training associate arts tourism convention event planner current college southern nevada city state languages english read write speak spanish read write speak computer skills microsoft word microsoft power point microsoft excel windows vista windows 7 yardi voyager real page onsite mri adobe photoshop,CONSULTANT
accountant summary financial accountant specializing financial planning reporting analysis private public sectorscapable accountant successful managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes detailoriented bookkeeping professional 3 years experience applying financial managerial accounting practices highlights advanced microsoft office excel word power point accounting software sap fico sap bpc hyperion 400 acc pac iscala ar credit system ctos polymath sap copa languages bahasa malaysia english financial statement analysis budget forecasting expertise account reconciliation expert experienced vba programming adobe software proficiency general ledger accounting flexible team player advanced computer proficiency pc mac accomplishments formally recognized excellence achieved financial analysis budgeting forecasting general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions experience accountant 072012 082015 company name industry financial services monthly salary myr 7300 daily operations development improvement accounting processes budget preparation balance sheet accounts receivables payable transactions payments credit control preparation financial management reporting budgeting ensure accurate timely monthly quarterly year end close monitoring financial treasury functions including funds management cash flow planning projection draft full set audited financial statements attend audit queriesissues responsible company tax computation tax compliance tax planning responsible gst implementation quarterly submission liaise auditors tax agents company secretary bankers external programmer local government authorities responsible implementation new accounting system hsbc online banking ctos polymath contract system credit application reports statement etc responsible withholding tax calculation allocation cost sharing intercompany billing review follow closely monitor bad debts report provide training new existing staff needed assistant finance manager 052005 072012 company name industry manufacturing general trading salary myr 5300 managing subsidiaries month end closing process consolidation well reviewing ensure accuracy completeness meeting deadline given group head office sime darby berhad preparation reviewing timely submission monthly quarterly annual financial reporting subsidiary company responsible preparation yearly budget subsidiary well consolidation budget report division implementation new financial consolidation system bpcsap division provide training support maintenance local overseas subsidiary companies responsible data mapping testing prepare draft statutory accounts attend statutory audit issues credit control follow outstanding collection treasury trade finance banking facilities monitoring bankers acceptance bank guarantees cash flow monitoring liaise external auditor company secretary bankers tax agents lawyers government authorities ensure companys tax computation submission order made timely manner lead team supervise monitor accounts staff closing monthly management accounts oversees review resolve mattersproblems relation accounts taxation accounts executive junior executive 012000 052005 company name industry general trading salary myr 2800 prepare full set accounts gl ar ap financial statement monthly sales analysis management report daily monthly cash flow payroll management staff month end closing reconcile financial accounts generating daily invoices monthly intercompany billing reconciliation supervise accounts payable receivable officer reconcile bank statement apply monitor trade finance facilities banker acceptance letter credit education bachelor science finance 1997 oklahoma state university city state united states gpa gpa 2494 cgpa 2494 diploma banking 1995 mara institute technology uitm city state malaysia cgpa 3354 personal information expected salary myr 7000 age 41 preferred work location selangor im independent fast learner hardworking good communication skill leadership qualities analytical eye details skills accounting accounting software accounting system accounts payable receivable accounts receivables ap ar 400 balance sheet banking billing budget preparation budgeting budget cash flow closing cost accounting credit english 9 external auditor finance financial financial accounting financial management financial reporting financial statements funds gl government hyperion local government managing excel microsoft office office power point word month end closing payroll processes programmer reporting sales analysis sap statutory accounts tax compliance tax planning tax treasury written,ACCOUNTANT
sales representative professional summary experience sales rep territory management closing experience computer proficient strong communication skills offering 13 years outside sales sales operations marketing qualityfocused account manager focused driving sales maximizing profits directs sales teams enthusiasm account manager accomplished managing customer service numerous top accounts simultaneously exceeding sales goals new existing products skills business development organized fast learner highly dependable natural leader enthusiastic yet professional demeanor organized excellent attention customer satisfaction account territory management retail sales detail fluent spanish computer literate work history sales representative company name city state 122012 092014 increased sales volume adding 10 accounts territory selected correct products based customer needs product specifications applicable regulations increased sales volume adding 10 accounts rio grande valley territory negotiated prices terms sales service agreements contacted new existing customers discuss needs could met specific products services territory manager company name city state 042012 112013 established new territory company adding special order stocking dealers managed portfolio 30 accounts 6000090000 per month sales negotiated prices terms sales service agreements contacted new existing customers discuss needs could met specific products services selected correct products based customer needs product specifications created sales contacts offpremise accounts recorded accurate efficient records customer database prospected conducted facetoface sales calls business executives directors throughout assigned territory consulted businesses supply accurate product service information met existing customers review current services expand sales opportunities built relationships customers promote long term business growth exceeded team sales goals 30 sales decora kitchen bath floors mcallen tx l managed residential commercial sales sales company name city state 012008 092010 retailed types flooring ceramic porcelain tile natural stone resilient flooring laminate hardwood carpet coordinated supervised installations floor countertops project estimating purchasing attended surfaces kbis trade shows negotiated prices terms sales service agreements contacted new existing customers discuss needs could met specific products services quoted prices credit terms bid specifications identified prospective customers using business directories following leads existing clients wrote sales contracts orders obtained submitted orders processing selected correct products based customer needs product specifications applicable regulations prioritized tasks projects meet tight deadlines owner company name city state 012000 072007 coordinated residential commercial sales along supervising installations project estimating purchasing retailed types flooring ceramic porcelain tile natural stone resilient flooring laminate hardwood carpet attended surfaces mohawk u trade shows seminars negotiated prices terms sales service agreements contacted new existing customers discuss needs could met specific products services quoted prices credit terms bid specifications wrote sales contracts orders obtained submitted orders processing selected correct products based customer needs product specifications applicable regulations assigned tasks associates staffed projects tracked progress updated managers partners clients necessary matched purchase orders invoices recorded necessary information education high school diploma james pace high school continuing education interior decorator skills attention detail strong interpersonal skills contracts credit clients database dependable english estimating outlook natural negotiator persuasive progress purchasing sales sales management seminars spanish strategic supervising tops trade shows,SALES
bartender server trainer banquet event captain summary seeking position company dedicated growth well acknowledgment extraordinary effortsachievements results driven individual professional work ethic verifiable sales sales management experience possess excellent interpersonal communication relationshipbuilding skills listen attentively communicate persuasively follow diligently consider leader striving achieve continuous success facets business sales management simultaneously providing means team also reach exponential success highlights leadership business development hardworker customer acquisition referralrepeat business generation public speaking objection handling consultative sales team player bilingual accomplishments received deans list presidents list every academic semester achieved highest sales promotion company within 9 months two new territories awarded vector marketings presidents club spring summer campaign 2012 see letter recommendation trained negotiation time management increased customer attendance slowest days bar providing fast friendly memorable service named employee month multiple occasions field trained new hires offering model successful performance conducted interviews 110 applicants collaborated branch manager recruit train sales force ranked 1 branch office “ 2nd summer conference sales push ” roughly 75 offices attended 10 professional conferencesdivisional meetings sales representative members corporate staff experience company name city state bartender server trainer banquet event captain 022013 current interacting guests fellow workers supervisors polite considerate welcoming manner make sure guests perfect bar experience trained prepared new staff members uphold standards fine dining restaurant provide guidance throughout trial employment uphold company standards executing steps service flawlessly maximize level hospitality guests profitability company supervise service teams private events assigning responsibilities among staff members organizing staff properly follow beo guidelines ensuring setup venue streamlining communication guests servers chefs facilitate company changes soliciting coworker feedback opening communication management improve standards accountability staff members positively influencing private event standards increase guests satisfaction additional responsibilities handling customer payments maintaining accurate cash drawer assisting coworkers distributing servers money earned attempting limit problems liability related guests excessive drinking minimizing waste control cost managing inventory company name city state assistant sales manager 042012 022013 office administration work addition upholding structure advertising recruiting consistently assisted 19 hour training seminars personally directed sales team development programs assisted conducting demographic study new potential territories selecting office location lease conducted 90 minute interviews 110 qualified applicants granted ultimate decision terms employment assisted developing implementing advertising strategies multitude media forms including direct mail web newspaper posters inhand cardsflyers working coordination local colleges attempts help students find summer work assisted hiring training sales staff new branch office location consulted 1530 representatives weekly basis instilling importance time management goal setting serving coach representatives little experience led sales calls team members establish sales customer retention goals assisted analyzing weekly sales developing strategies increase office performance weekly staff meetings generated monthly annual sales reports monitored customer preferences determine focus sales efforts collaborated branch manager recruit train sales force ranked 1 branch office 2nd summer conference sales push roughly 75 offices assisted branch manager leading office sell 110k summer campaign surpassing previous years 157 consistently sold cutco cutlery around assistant manager duties stood positive influence sales representatives continuing conduct field training company name city state sales representative field sales manager 092011 022013 operate independent contractor selling cutco highquality cutlery culinary products directly customers oneonone inhome professional appointment basis took part helping vector marketing sell 250 million worth cutco nationwide handled everything directly initial contact close sale addition followup appointments servicing emphasized product features based analysis customers needs collaborated colleagues exchange selling strategies marketing information scheduled average 20 appointments sales pushes shared product knowledge customers making personal recommendations developed customer referral base averaging 1015 personal recommendations per appointment recognized ability quickly establish rapport customers turn building residual recommendation base obtained invitation presidents club two consecutive campaigns achieved highest sales promotion company personal career sales 30000 within 9 months working two completely new territories field trained new representatives offering model successful performance attended 10 professional conferences divisional meetings around east coast members corporate staff 450 average order 80 closing ratio career cutco sales exceeded 43000 company name city state food runner server 042010 082011 held position still attending george mason high school many responsibilities already listed however detailed elaboration duties food runner server available upon request education bachelor science neuroscience northern virginia community college city state usa gpa gpa 39 transfer program george mason university currently enrolled gpa 39 40 credits completed deans list presidents list every semester taken passed multiple computer competency courses included learning mastering functions microsoft word powerpoint excel access publisher onenote also completed course web design bachelor science biology psychology saint petersburg college city state usa gpa gpa 40 transfer program university florida 2012 gpa 40 deans list every semester coursework communications psychology voluntarism study group leader psychology department high school diploma general ib studies george mason high school city state usa class 2011 concentration math science completed ib math studies awarded 3 college credits completed received prefect score ib spanish iv awarded 7 college credits interests fan good food wine always trying new restaurants town activities enjoy hiking racquetball snowboarding horseback riding visiting friends family love traveling see easiest way seek growth individual fortunate enough experienced canada china thailand peru argentina chile spain germany ideally list continue grow languages bilingual english spanish fluent reading writing skills skills include public speaking leadership team building establishing good rapport time management self motivation problem solving ability analyze sales well guest satisfaction ability work well others additional information attached two letters recommendations multiple references available upon request,CHEF
marilyn hunter summary focused providing professional service support every office visitor diligent scheduling appointments managing packages routing mail recipients positive nature excellent people skills flexible hard worker ready learn contribute team success skills behavior modeling compliance leadership teambuilding work ethic multitasking active listening troubleshooting individualized care multiline telephone skills office equipment operations organization efficiency meticulous organized security understanding experience substitute teacher company name city state 082015 032020 enforced classroom routines keep students schedule operating consistent level implemented lesson plans assigned classroom teacher educate students key concepts provided notes reports school day activities primary teacher requested substitute teacher based excellent referrals trusted performance engaged students discussions promote interest drive learning educated students various subjects provide seamless transition absence head teacher maintained student attendance assignment records prevent lapses teacher absences differentiated classroom small group instruction meet needs students various learning styles abilities helped students build learning study skills achieve educational goals engaged students boosted understanding material using focused instructional strategies handson activities reported problem students principal maintain control classroom managed high school classrooms teacher absences stayed date current regional curriculums maintain readiness long shortterm substitute jobs oversaw pop quizzes material exams standardized tests facilitate instruction assigned homework students based curricula modified based daily progress promoted learning leveraging traditional modern instructional strategies created lesson plans address requirements state curriculum led group sessions reinforce concepts applications course content assisted fellow teachers assignment development special projects tests administrative updates grading recorded attendance data report program managers taught reading language arts mathematics subjects utilizing course study adopted board education administered quizzes tests documented grades support accurate recordkeeping taught students teacher absences kept lesson plans student assignments substituted teachers practice handling classrooms students elementary computer teacher company name city state 081999 092002 created tests assignments assess student knowledge presented coursework lecture materials facilitated computer lab sessions supervising tasks penetration testing coding script creation developed lectures addressing variety computer science topics engage educate students built expanded knowledge trends attending professional events including workshops seminars conferences assisted students developing thesis topics offering suggestions contacting appropriate research sources instructed students use technology tools equipment well methods accessing information set maintained classroom computers equipment provided instruction professional technology use web etiquette devised projectbased assignments create opportunity handson practice skill building scored student assignments measure comprehension attended seminars workshops discover latest advances computer education crafted educational straightforward visually appealing slideshow presentations guide lectures evaluated adjusted course curriculum based student overall performance assessments receptionist company name city state 081998 061999 scheduled confirmed appointments answered directed incoming calls using multiline telephone system delivered administrative support team members including making copies sending faxes organizing documents rearranging schedules maintained daily calendars set appointments clients planned daily office events sorted incoming mail directed correct personnel day oversaw office inventory restocking supplies submitting purchase orders screened verified visitors identification credentials purpose visit maintain security personnel office environment prepared packages shipment generating packing slips setting courier deliveries directed oversaw office personnel activities answered phone calls provided information callers connected callers appropriate people welcomed patrons front desk engaged friendly conversations conducting checkin process managed customer complaints rectified issues complete satisfaction managed office paperwork including scanning documents routing business correspondence pulled organized requested documentation greeted visitors directed appropriate areas verifying reasons visit verified information determined needs visitors provided information solutions signed packages recorded deliveries distributed personnel delivered key administrative support coworkers taking additional tasks peak times maintained accurate bookkeeping important files ran reports delivered updates occupancy revenues supervisor maintained office safety screening visitors updating logs issuing temporary passes education training albany state university city state 051986 bachelor science psychology,TEACHER
engineering project manager summary eleven years experience analog rf mixed signal layout design module chip levels 180nm 65nm 45nm 28nm tsmc 14ff samsung foundry 10nm intel experienced planning tracking executing tasks meet desired deadlines skills aware analog layout fundamentals like device matching shielding isolation esd latchup antenna em dfm physical verification layout using tools like k2ver hercules caliber assura used auto routers tools like icct chip assembly router aprisa vsr various blocks reduce manual effort used post layout parasitic extraction tools used nucleus ti internal tool esd latchup spire ti internal tool emir analysis voltrace ti internal tool high voltage checks used data management tools like synchronicity ic manage relevant experience current company aricent inc client intel usa currently trained genesys tool 10nm intel flow working blocks like ldo begin client qualcomm pvt ltd india wtrrxtx synth 14ff samsung foundry duration project 6 months managed team 6 worked wtr synth project done 14ff samsung foundry one challenging tasks career first rf task worked ff technologies overcome challenges undergone various finfet related trainings understand process impact layout experience engineering project manager 122012 062017 company name used gantt chart schedule tasks individual also used xl sheet track progress issues micro level sheets certainly helped us plan next project much better wtrrxtx synth 28nm tsmc duration project 6 months lead team 4 supported project done qualcomm usa role project regular discussion us designers understand requirements later communicate requirements team also track deliverables also handled portion top level layout tasks worked blocks like hfvco regulator vco buffer lpf project used gantt chart schedule tasks individual also used xl sheet track progress issues micro level wtr qlna daisy chain 180nm tsmc duration project 05 months particular project regular discussions packaging team create best daisy chain structures wlp chip work previously also went entire process tape chip included uploaded tapeout related files database reviewing ejv sent fab wtr qlna metal variants tapeout 180nm tsmc duration project 05 months needed metal variants qlna chip previously worked design leave scope meal options used study certain features better testing worked creating four chips different metal variant options also went entire process tape chip included uploaded tapeout related files database reviewing ejv sent fab wtr qlna 180nm tsmc duration project 5 months first project 180nm tsmc process project mentored one junior team worked mbias block worked creating lna wtr rx bbf 28nm tsmcumc duration project 4 months lead team 4 supported project done qualcomm usa role project regular discussion us designers understand requirements later communicate requirements team also track deliverables using gantt chart xl sheet worked top level subblocks bbf project wtr fbrx 28nm tsmc duration project 4 months task working fbrx module previously done issues seen blocks performance post silicon verifications role task identify iq imbalance caused performance issues fix able meet designers requirements task much appreciated task done wtr low band low noise amplifier 28nm tsmc duration project 3 months low band lna operates 860 900 mhz frequencies layout constraints like coupling inductance symmetry taken care layout majorly input devices rfin signal given extra care wrt coupling symmetry wtr mixer attenuator 28nm tsmc duration project 10 months first project worked rf domain wonderful experience working project blocks worked project product chip hence amount learning tremendous project blocks ready time good quality senior analog layout engineer 102011 122012 company name member technical staff 062006 092011 company name education training bachelor engineering electrical electronics 2006 visvesvaraya technological university city india electrical electronics skills cadence data management database debugging features iq layout layout design linux meetings mentor windows migration next operating systems packaging progress project management quality real time router routers sunsolaris,ENGINEERING
engineering consultant professional summary deliver value professional position oil gas industry utilizes attributes unique skillset long standing track record outperforming managements goals milestones reducing time costs minimizing nonproductive time incorporate analytical creative skills visualize ideas find solutions proactively avoid problems depth understanding mechanics tools utilized optimized functionality economics safety experience marginally productive plays lowered predictable costs key driver meticulous invoices ensure costs accurate agreed upon developed indepth analytical mechanical problem solving skills years field experience comprehensive discussions vendors learninglistening experience wealth knowledge timelines workflows costs effective troubleshooting seamlessly integrating field office personnel unified team righand experience field engineering experience continuously consider hse regulatory facets implement without unduly disturbing operations possible accomplishments developed units drilling program area date drilled units longest lateral 6891 fastest gw well 1754 days spud td 875 lateral cleveland play developed units drilling program area sohot play grady county ok developed units drilling program area drilled units fastest medrano well date 1935 days spud td regularly put charge developing drilling programs units new core plays drilling oneoff twooff wells proficient wellview reporting software directed increased expectations new standardization reporting requirements field office across drilling completions production groups worked closely wellview master user make appropriate changes field engineer continued drilling completions engineer unit corporation tulsa ok sep 2008 mar 2011 units field representative completionfrac consultant prepare frac jobs flowback putting pipeline handover production group relief pumped route western oklahoma eight months drilling consultant rotation twelve months rig performed drilling engineer duties safely efficiently pad 80 wells including one middle literally washita river encompassing regulatory requirements bidding awarding work overseeing operations sellingtransferringdisposing reclaimed tubulars surface equipment location reclamation making good surface owner relationships worked surface owners access property stake wells resolve row concerns settle surface damages liaison surface owners units landmen designed bid awarded dirt work confirmed final location built expected suitable drilling rig drilling completions engineer unit corporation tulsa ok june 2007 sep 2008 designed completion procedures wells drilled perf intervals acidizing frac job etc work closely production foreman ensure optimal communication field office communicate closely drilling consultants confirm office field page problems occur drove rig site units onsite representative worked team confirm well drilled completed manner maximized benefits long term project goals intern unit corporation tulsa ok sep 2005 june 2007 handled regulatory paperwork ensured compliance drilling completion engineers helped gather preliminary offset data drilling engineers variety software packages resources preparedrequested bids mud programs cement program directional etc confirmed accuracy passing along engineers heavily involved implementing wellview software across units drilling department field office setting custom reports match units reporting requirements wrote training manual drilling consultants trained completion production engineers requested derrickhand nabors drilling co dec 1999 apr 2003 calculatedmeasured mud properties adjusted chemical additives accordingly repaired maintained supervised mud pumps solids control equipment operational status assisted driller tool pusher daily operations drilling rig helped coordinate work efforts three subordinate employees experience engineering consultant july 2015 current company name city state fulfilling variety engineering needs clients reservoir engineering acquisitions divestitures companyprospect valuations production engineering drilling engineering data compiling cleanup services etc using diverse assortment software packages aries powertools petra enerdeq drilling info wellview etc staff production engineer february 2015 july 2015 company name city state worked older permian well set riddled inefficiency issues midland basin cleaned billing structure obscure routing issues identifyingaddressed many hse issues experience production explorer ihs phd win drilling info software packages complete work took initiative unsuccessfully addressed previous years get field staff date technology digital record keeping made significant progress jumping hurdles work together senior drilling engineer march 2011 february 2015 company name city state marmaton play drilled units longest lateral 9870 fastest well 871 days spud td date first 18 months reduced average spud rr 30 days 1314 days dhc 21mm 137mm reduced outliers 68 dramatically outperformed offset operators metrics spud td days dhc outliers education bachelors mechanical engineering university tulsa mechanical engineering publications horizontal marmaton wells beaver co ok drilling improvements lessons learned aade national technology conference exhibition cox convention center oklahoma city ok 27 feb 2013 lecture unsuccessfully seeking leads prospective drilling improvement system two companies shortly thereafter implementing exact idea described one filing patent pursuing commercial development training landmark aries fundamentals dustin simmons advanced sucker rod lifting gas well deliquidification norman w hein jr marginal well commission open hole log interpretation gary w batcheller petroskills gas well deliquidification dr james f lea oil well blowout prevention systems school ou iadc wellcap glen wanzer leadership essentials kurt webber halliburton drill bits services drill bit technology seminar multiple lecturers km technology extended reach eng design implementation course multiple lecturers blade energy partners principles tubular design stan mason pttc completion stimulations horiz wells tight unconv res larry k britt society petroleum engineers drillstring design frank j schuh baker hughes drill bit technology seminar multiple lecturers baroid drilling fluids technology multiple lecturers murchinson drilling school operational drilling technology course bill murchinson skills acquisitions billing clients explorer win phd progress record keeping routing,CONSULTANT
construction manger iii summary motivated professional construction manager excellent interpersonal skills works timely efficient manner see tough jobs completion bringing valuable experience large corporate construction sites well residential home repair projects highlights cpr certified standard first aid storm water compliance manager ultraweld exothermic connection training knowledge transformers high voltage switchgear automatic tansformer switch single threephase power proficient ms excel ms word excellent customer service conflict resolution job prioritization experience city state construction manger iii 072014 072015 provided accurate measurements estimates projects meet budget expectations climbing working communications towers purpose installing replacing repairing antenna systems equipment performed tower maintenance close supervision experienced tower manager lead construction installation maintenance communications tower support structures implemented systems improve process efficiency reduce project duration scheduled contractors materials deliveries responsible managing overall project execution performance including scope cost safety quality schedule implementation customer satisfaction serve singlepoint contact project management construction execution providing oversight construction assigned construction projects able establish maintain manage subcontractor relationships assuring correct level talent subcontractors maintain construction schedules level work developed detailed materials take scope services lists rfdss engineered drawings company name city state construction manager ii 122011 072014 adapted modified standard techniques procedures criteria solve complex problems worked closely network administrators server engineers ensure quality service 8 years information technology experience oversee 100 sites budget responsibility 10m provided overall administrative technical direction enforced company project policies served client interface insure scheduling communication meet deadlines dates assure quality tasks products services include site visits audits assigned tasks subordinate staff evaluated performance ability read blue prints work pressure meet project deadlines determine structural repairs needed takes action tightening bolts account bent steel company name city state construction manager ii 112008 112011 design walks redlines coordinate ordering utilities new built sites completed projects effectively applying engineering technical maintenance procedures overseeing multiple contractors sites daily basis collaborating working municipalities site requirements order site equipment responsible managing clear wire buildout las vegas market company name city state superintendent 102007 112008 supervise crew beginning end project schedule inspections permits daily basis budget analysis current upcoming project jobs attend preconstruction meetings customers order manage materials equipment create schedules crews create construction schedule customers build install communications sites install electrical services sites install grounding systems related communications sites form concrete slabs equipment pour climb towers install communications antennas coax sweep test coax ensure installation punchlist sites completion developed standard operation procedures quality safety standards tower installation work managed development design construction tower energy conservation projects ensure acceptability budgets time lines conformance federal state laws adherence approved specifications education high school diploma 1991 el dorado high school city state skills administrative blueprint budget analysis budget development budgets budget interpersonal communication compliance manager conflict resolution cpr certified client customer satisfaction excellent customer service dependable design construction detailoriented direction energy conservation equipment maintenance first aid information technology managing market materials meetings ms excel ms word multitasking network policies improve process project management quality read repairs repairing safety scheduling supervision switch switchgear transformers utilities,CONSTRUCTION
compliance auditor career overview offer 15 years experience various areas information technology field including five years experience installing configuring troubleshooting computer software hardware problems five years experience managing software licensescompliance coordinating purchases major projects volume license contract negotiations five years experience compliance auditor executed pcisox audits provided corporate governance qualifications certified software manager csm siia certified information security auditor isaca license 1191038 current mcpwindows 2000 mcp id 2797345 2000 server administration network infrastructure affiliations information systems audit control association isaca software information industry association siia work experience compliance auditor 012010 current company name city state provide valueadded control assurancegovernance relates security ecommerce industry compliance requirements controls liaise information technology operations areas proactively assess security policy compliance monitor risk coordinate external3rd party auditors including pci dss sas 70 record retention business process improvement reviews manage internal audit engagements including system platform audits pci compliance readiness reviews risk assessments change management business process control assurance manage security control assessments payment systems merchant boarding settlement funds coordinate perform compliance audits accordance information protection data asset threat provisions sarbanesoxley acts coordinate incident response teams postevent diagnosis investigation documentation evaluate information protection governance framework itil ffiec cobit best practices provide effective projectaudit guidance leadership team members management relates data security industry compliance assisted implement policies information asset protection operating system platform security network security acceptable computing resource use coordinated business organizations ensure implementation proper controls maximum security minimum impact functionality purpose performed information security risk assessments compliance audits information security processes regarding as400aix windows evaluated as400 system security values unix system security files racf setropts parameters windows user workstation policy settings firewall ruleset parameters router configuration files evaluated network vulnerability malware port uses monitored compliance organizations information security policies procedures among employees contractors alliances third parties assisted creation roles responsibilities matrix sap user profiles authorities based functional groupings performed audit portion internal audit department annual plan execute audits activities projects special services fulfill annual plan commitments performed handson analysis multiplatform application security ensure policy procedures documented updated according regulatory standards deadlines met approvals obtained guidelines followed repository usage understood repository system record uptodate defined governance program interfaces internal external requestors escalated point reviews artifacts completeness satisfaction delivery quality services regarding important issues priorities deadlinesensitive information mis technology procurement analyst 062005 current company name city state incorporated corporate wide procedure ordering software every order tied license purchase order install point instituted stricter software installation procedures help insure licensed software installed company computer incorporated additional software media control retired obsolete workstations software packages implementing pc refresh program standardizing software titles created software inventory repository utilizing microsofts share point responsible managing technology purchases licensing activities centralized streamlined technology purchasing activities across jag improve speed reduce costs ensure proper record keeping fixed assets software licensing maintained license compliance international domestic offices created enforced security policies procurement policies compliance policies configured triactive discovery tool performed software metering tasks negotiated million dollar contracts vendors ibm microsoft mcafee symantec etc lead contact multimillion dollar siia software audit saved company 92 million dollars pclan support specialist 012000 062005 company name city state configured troubleshot internet connectivity network related issues via tcpip dns wins dhcp smtp windows machines trained new employees install configure troubleshoot customer equipment familiar trouble ticketing system magic support tracking customer problems corrections serviced configured upgraded repaired compaq hp computer equipment supported office 972000xp outlook 97982000 adobe acrobat internet explorer ibm as400 client access end user shrink wrap applications along many homegrown applications instructed remote users configure machines remote access use supported vpn remote access handled remote access issues connectivity modem token authentication issues familiar hp print server appliances hp jet admin created required domain email novell user accounts kix scripting lead tech novell migration windows servers managed movesaddschanges customers hardware worked symantec ghost perform larger roll outs create companywide standard image worked remote control software dameware utilities vnc viewer installed configured supported blackberrys performed file restores system backups using ca arcserve education training certificate completion msce prep course 2003 new wave technology associate degree networking technology 2003 bucks county community college networking technology skills adobe acrobat aix arcserve as400 as400 business process business process improvement change management compaq ca hardware contracts client delivery dhcp diagnosis dns documentation ecommerce email firewall fixed assets functional funds ghost hp ibm image information security information systems information technology internet connectivity internet explorer inventory itil kix leadership magic managing mcafee access mcp office 97 outlook 97 windows windows 2000 2000 98 migration modem network security network novell operating system pci policies processes procurement purchasing quality racf record keeping router sap sarbanesoxley sas servers scripting smtp software installation symantec tcpip troubleshoot unix system utilities vpn,APPAREL
shore senior construction piping engineer professional summary mechanical engineer 7 years experience construction field epc oil gas industries onshore offshore projects including structural process piping underground piping system flow lines transmission pipelines pressure vessels storage tanks staticrotating equipment core qualifications autocad solid works project visio microsoft powerpoint microsoft excel microsoft word system facility plant modifications material handling pump piping systems asme talented technical writer time management skills key skills experience shore senior construction piping engineer november 2013 current company name installation equipmentslug catcher highpressure scrubber knock drum 16 metering gas skid oily water treatment unit tiein new piping network 16 x 30 km oil pipeline and16 x 18 km gas pipeline construction fabrication 3 oil firefighting tanks 500 m3 capacities oil gas firefighting piping network around gosp commissioning start plant offshore activities platforma construction several carbon steel transmission 24 8 4 x 17 km sea pipe lines using marine barge pms12 installation 110 ton deck extension using marine barge pms12 well head hookup piping fabrication erection 4 wellheads using marine barge maridive300 installation two deck extensions 45 tons 20 tons using marine barge pms11 installation two deck extensions 25 tons 18 tons using marine rig 124 shelf drill replacement pipe lines valves platform amala using marine barge gepo el amlak installation two 46 piles beside platform ties welding 10 braces installation three 30 conductors beside platform ties welding 20 braces platformb installation pig launcher 8 flow line using marine rig elzahra construction several carbon steel well head hookup piping including welding ndt hydro test erecting steel structure fabrication commissioning following 4 wellheads using marine rig elzahra installation three conductors beside platform ties welding 22 braces installed three deck extensions using marine rig bahri1 sino thrwa replacement pipe lines valves platform amalb using marine rig elzahra construction piping engineer june 2009 november 2013 badr petroleum company shell matroh abide major activities replacement old 2 regeneration columns height 34 meters 80 tons weight tiein piping network precompression plant construction carry rectification project replace 500 valves implement number 50 plant modifications fcp field change proposal fabrication installation new metering recycle compressors ab fcp239changing first second stage carbon steel pipe duplex pipe hydro test construction several carbon steel transmission pipe lines including trenching stringing welding coating lowering sandbedding back filling well head hookup piping duplex hydro test cable tray electrical instrument works 10 wellheads supervisor engineer grit blasting painting obaiyed south fl carbon steel 10650 ml applying painting system epoxy hr high solid phenolic epoxy 2125 µ construct installation new water treatment project constructions piping engineer july 2011 september 2011 company name major activities erection installation procedure ultrasonic flow metering system removedismantle install metering skid valves removedismantle install old cable control house sampler connect instrument control power cable metering house junction box precommissioning commissioning service company name zagazig egypt technical skills qualifications checking reviewing isometrics drawings according asme code b 313 creating material take drawings checking issuing required materials creating purchase requisition required material material inspection manage coordinate piping installation activities including daily task risk assessments compilation method statements supervise piping erection gas crude area supervise pl site activities trenching stringing welding coating lowering sandbedding back filling monitoring project related engineering activities carried contractor follow issuing approving ifc documents drawings material requisitions pursues orders ensure construction activities carried project specifications drawings procedures quality needs estimated costs safety standards follow coordinate commissioning testing activities contractors vendors completion testing certificates ensuring quality control hse awareness construction supervise company construction base crew repairing defects executing required field change proposal modifications gas plant process normal plant operation shutdowns prepare resources required works issuing punch list construction works verify close piping punch list prior hydrostatic test education bachelor mechanical engineering 2009 skills autocad cable engineer engineering activities filling hr inspection materials microsoft excel microsoft powerpoint microsoft word works network oil painting proposal quality quality control repairing safety shell solid works supervisor technical writer time management transmission visio water treatment welding,CONSTRUCTION
senior vp information technology executive profile core skills demonstrates ability strong leader fast paced environment strong interpersonal skills written oral positive attitude toward sharing expertise assisting others learn exceptional ability manage group individuals coordinate distribute daily tasks unexpected issues may arise organized detailoriented conscientious selfstarter able strategize prioritize effectively accomplish multiple tasks stay calm pressure creative resourceful flexible able adapt changing priorities maintain positive attitude strong work ethic skill highlights expertise technology optimization budgeting operational cost teambuilding training leadership goalsetting business planning policy procedure creation conflict resolution management productivity efficiency performance improvements security project management vendor relations data center operations operating systems windows 7 xp server 2013 2008 2003 microsoft active directory sharepoint exchange server 2003 2007 2013 vm ware trend micro cisco infrastructure routers switches palo alto emc storage solutions data center management market data trading systems open bloomberg server api factset fidessa tethys lava lek ice tradeware reuters eikon thomson one reuters station instinet nasdaq trader advent professional experience senior vp information technology 082014 092015 company name city state experienced technology leader expertise managing aspects front back office systems financial services industry solid leader utilize diverse background information technology business management skills create winning teams support missioncritical infrastructure svp head technology infrastructure us direct information technology operations global institutional sales trading firm specializing high yield distressed debt convertible bonds international bonds investment grade debt assetbacked securities coordinated relocation setup primary nyc office location new office space included entire hardware refresh network desktop equipment led migration existing legacy sitetosite vpn network us consisted 6 branch offices toronto based mpls network conjunction nyc office relocation managed implementation nj data center high availability critical us trading operations migrated direct client wires data center implemented vm environment reduced hardware energy licensing costs saving 15m capital expenditure managed migration legacy pbx telecommunications system implemented voip video conferencing coordinated setup configuration 3 new branch offices houston tx stamford ct new orleans la implemented disaster recovery plan would make stamford ct branch office dr site nyc office managed negotiated new renewal vendor support contracts managed bloomberg terminal contracts fix connections sseoms equity trading toms sellside fixed income derivative trading member gmp steering committee approval planning prioritization future projects chief information officer 012006 082014 company name city state managed technology institutional trading firm specializing fixed income equities products responsible strategy support technology initiatives dynamic trading environment resulting maximum system availability responsive customer support worked closely fixed income equities traders sales analysts senior management motivated direct reports instilled culture teamwork aid support administration shared network telecommunications infrastructure firms 8 branch offices us established policies procedures implemented change control process iron issues related new hardware software rollouts managed negotiated new renewal related contracts various vendors successfully implemented provided managerial oversight disaster recovery business continuity plan facilitated weekly meetings upper management communicate project status targets issues negotiated implemented new order management trading system coordinated migration existing fix connections new oms managed successful replacement core infrastructure appliances negotiated costs vendor given limited budget coordinated design construction powerful ups core infrastructure providing 3 hours uptime event power outage allow mission critical systems remain functioning main power restored planned implemented replacement legacy web security appliances cisco asa ironport appliances reducing network vulnerability allowing traders secure remote access network resources upgraded primary secondary network circuits due growing business relieving network latency issues support manager 022001 062006 company name city state worked directly vendors implementupgrade market data software hardware coordinated successful pc hardware operating system upgrade branch offices managed administered upgrade microsoft exchange email system included hardware replacement server software upgrades managed daily incremental backups critical files mail servers coordinated offsite storage backup tapes set standards ordered equipment firm including pcs servers network peripherals managed market data entitlements fix connections new systems traders participate finra inhouse audits requests regulation requirements education bs computer science 1999 montclair state university computer science skills active directory api backup bloomberg bonds budgeting budget business management business planning cisco hardware conflict resolution contracts client customer support design construction disaster recovery email equities equity senior management fidessa financial fixed income gmp goalsetting information technology leadership teambuilding managerial managing market meetings access exchange server microsoft exchange mail office sharepoint windows 7 migration network hardware network operating systems operating system optimization order management pbx pc hardware peripherals policies project management reuters routers sales securities servers strategy switches teamwork telecommunications trading systems trading system trend upgrades upgrade vendor relations video conferencing vpn vm voip,INFORMATION-TECHNOLOGY
implementation consultant summary resultsoriented digital marketing professional background project management digital advertising experienced various email platforms salesforce marketing cloud adobe campaign dedicated driving customer satisfaction highlycustomized email software implementations works closely members internal project team external client teams leads client calls uncover solution requirements writes presents requirements documentation client configures presents software configuration client trains clients enable salesforce marketing cloud various components skills indesign quark xpress acrobat photoshop illustrator freehand pagemaker microsoft word publisher excel power point pitstop quite box tricks fetch asura experience 112013 current implementation consultant company name certified trainer salesforce marketing cloud experienced training external client teams various components salesforce marketing cloud either virtually person knowledgeable salesforce marketing cloud components including email studio marketing cloud connect integration mobileconnect journey builder contact builder advertising social studio familiar salesforcecom basics familiar coding sql write queries salesforce marketing cloud solutions documentation experienced writing requirements documentation crafting technical solutions designing flow diagrams clients achieve email marketing campaign requirements utilizing microsoft word visio excel keeps record project requirement changes updating requirements documentation throughout project provides test plans client uat assist testing configured solution english major enjoys writing form leadership leads client calls effectively keep projects moving forward minimizing scope creep managing client expectations keeping client team focused current sow software implementations web technologiestechnical abilities aptitude software trouble shooting experienced web technologies coding html css sql familiar wordpress dot net nuke frameworks familiarity relational data data management consults new existing clients implement solutions perform initial configurations salesforce marketing cloud adobe campaign email software campaign solutions specialization salesforce marketing cloud leads consultative engagements include discovery calls solution walk throughs clients marketing focused business teams define implement review configuration technical businessrelated communication needs crafts project documentation details clients unique business requirements email software solution configurations include data segmentation various automations aimed automating creating complex client configuration solutions provides quality assurance via solution testing creation execution configuration test plans provides client support go live phase project performs ongoing support based sow requirements certified trainer salesforce marketing cloud conducts virtual onsite training clients email platform various applications within salesforce marketing cloud platform experienced various applications integrations sfmc including email studio marketing cloud connect journey builder contact builder salesforcecom advertising social studio identifies project risks issues presents alternatives internal team client team alleviate resolve digital media program manager indico july 2012 november 2013 promoted digital media program manager indico planned executed finalized projects according strict deadlines within budget nacs media solutions subsequent name change indico included coordinating resources team members thirdparty contractors consultants order deliver programs according plan print demand network assisted finalizing contracts negotiated project deliverables timelines stakeholders vendors responsible defining project objectives success metrics overseeing quality control throughout projects life cycle goal creating sustainable profitable business model managed grow custom initiative cocreated marketing messaging sponsorship package initiative contributed writing layout content guide custom grow custom initiatives informational piece sold 2000 copies nacs members sold sponsorships ads advertorials vendors publishers worked sponsors ensure content ads received deadline transmitted creative personnel timely manner facilitate creation digital print pieces coordinated performed technical processes required implementation related ingestion testing format revision distribution output printondemand digital files contributed nms indico network contributed development digital printondemand interface tools support file access distribution created content around print demand grow custom initiatives nacs media solutions website facebook site maintained nacs media solutions company website using dot net nuke updated maintained company websites various nacs divisions using html css dot net nuke 012011 062012 digital media specialist nacs media solutions managed print demand project implemented technical processes related printondemand digital files nacs media solutions contributed development digital printondemand interface tools workflows processes support file access distribution preflighted corrected book files ensure optimal print quality worked outside vendors build print demand network nacs media solutions supplied requirements network worked vendors contract phase completion create viable print demand pod network received promotion june 2012 digital support specialist plain dealer 011998 122008 responsible processing preflighting color correcting image enhancing ensuring sizes colors images content advertisements sent digital department via outside customers agencies printed correctly ensured final reproduction advertisements optimal everything ad displayed customer intended worked well highpressure fastpaced environment daily deadlines solely responsible processing file transmission various commercial inserts gang prints spadeas comics direct mail pieces various printers education training 2010 completed coursework certifications web designdevelopment web designdevelopment polaris online studied web design html css sql 1992 bachelor arts english university akron city state english 1992 bachelor arts political science university akron city state political science interests march 31 2016 present license 5672023 salesforce marketing cloud consultant certification july 18 2017 present license 17482983 salesforce certification verification site studying pmp certification skills dot net acrobat adobe go live photoshop ad advertisements ads advertising pagemaker book budget color com concise content contracts css client clients client relations customer service skills client support data management designing desktop publishing direct mail documentation email english fast fetch freehand html http illustrator image indesign layout leadership managing marketing messaging access excel power point publisher microsoft word works network nms personnel presenting various printers processes coding project management promotion quality quality assurance quality control quark xpress requirement sql trainer transmission trouble shooting troubleshooting unique visio web design web designdevelopment website websites additional information march 31 2016 present license 5672023 salesforce marketing cloud consultant certification july 18 2017 present license 17482983 salesforce certification verification site studying pmp certification,DIGITAL-MEDIA
chef de cuisine executive profile culinary background started simple cooking class high school grew love things food went le cordon bleu culinary school developed solid foundation french cuisine techniques flavours graduating spent winter southern italy training michelin star chef richard titi cultivated passion pasta continued ever since recently running kitchen chef scott howard citizen beverly hills skill highlights focused disciplined servsafe certified focus portion cost control excellent multitasker high volume production capability welltuned palette hand made pastas staff management professional experience 042016 current chef de cuisine company name developed seasonal menu maintained quality food constantly keeping low food cost charge inventoryordering responsible hiring firing employees trained new employees uphold standards 092014 042016 chef de cuisine company name assisted seasonal menu development charge inventoryordering fabricating proteins handmade pastas daily 012014 092014 sous chef company name ran lunch service worked stations dinner busy 300400person restaurant charge inventory ordering responsible fabricating proteins education 22010 associate occupational studies degree le cordon bleu culinary arts le cordon bleu college culinary arts pasadena ca le cordon bleu culinary arts references mateo rogers executive chef hatch rotisserie 559 8360455 scott howard executive chef citizen beverly hills 415 2468542 laurie sisneros owner spaghettini restaurant group 562 3073111 ​,CHEF
personal stylist womens designer summary eager work fastpaced customer focused environment driven expand sales volume utilizing developing technology proficient understanding client needs collaborating creative vision exceed expectations deliver results conducive cultivating relationships growing business skills microsoft office word powerpoint excel experience personal stylist womens designer 052014 022017 company name city state leverages knowledge design brands create personalized experience individual clients based dressing concerns nurtures relationships creating impactful appointments accompanied planned followups effectively time manages consultations future clients servicing within store utilizes internal digital application wardrobing clients terms implements communication templates via text email regarding selling campaigns customer rewards incentive programs integrates tools improve customer retention achieve significant level designer selling volume sales associate via c department 022010 052014 company name city state relocated personal clientele competitive top volume door profited business development elevated womens designer department effectively time managed customer service create personalized experience maximizing sales volume regularly attended product knowledge seminars allowing delivery service highest level initiated conversations management unexpected problems arose ensure future success amongst team client relationships sales associate savvy department 062006 022010 company name city state successfully assisted customers choosing outfits consistent needs budget developed relationships offer value customer experience increased sales volume suggesting additional items point service advanced visual presentation merchandise selling floor adapted numeracy skills conducting transactions customers team member 082004 062006 company name city state delivered friendly prompt service customers managed stock levels prevent shortage items contributed maintaining company integrity transaction performed training mentor shift lead critical times achievements 2016 net sales volume 783210 business chart 581 exceeding 40 expectation crosssell reporting 487 exceeding 30 expectation personal stylist 3 years quarterly top tier volume 3 quarters quarterly pacesetter volume 5 quarters yearly pacesetter volume 2 years customer service star 2 years ​ education training bachelor arts business administration marketing 2008 california state university fullerton city state,DESIGNER
ws bartender call summary hardworking reliable fitness specialist strong ability multitasking offering basics monitoring providing positive energy highly organized proactive punctual teamoriented mentality enthusiastic individual superior skills working teambased independent capacities bringing strong work ethic excellent organizational skills setting excited begin new challenge successful team energetic group fitness instructor strong background hiit basic fundamentals zumba instruction highly motivated help others reach health fitness goals inspiring fitness trainer sound bmi knowledge comprehensive experience performing fitness assessments friendly energetic ability network counsel clients health fitness goals skills phone call answering physically strong communication presentation observation answering inbound calls hipaa confidentiality client coordination personalized service monitoring progress patient relationships current fitness trends designing exercise programs fitness assessments exercise equipment operation safetyconscious planning coordination organization relationship development customer service first aidcpr team building problem resolution project organization experience bartender call company name city state 082019 current checked identification customers verify age requirements needed purchase alcohol confirmed customers ages alcohol service discontinued service intoxicated guests operated cash register point sale pos system transactions made proper change cash transactions prepared numerous mixed drinks poured wine beer nonalcoholic beverages average two per patron per shift managed bar area including cocktail design menu inventory regulation compliance customer relationships engaged small talk patrons build rapport earn repeat business kept close track bar tabs transferred open tabs dining area seamlessly smoothing process wait staff restocked beer liquor regular schedule special events prepare forecasted needs stayed uptodate latest mixology trends bar equipment sanitation standards stocked bar beer wine liquor related supplies promoted customer safety maintaining current list available ride services inebriated customers monitored patrons keep alcohol consumption designated areas advertised marketed recommended drink options guests increase guest satisfaction upsold customers shelf premium brands help boost sales fitness specialist company name city state 012016 current communicated patrons fitness floor area build positive atmosphere offer exercise equipment instructions greeted assisted guests entering facility provide general information answer questions monitored fitness floor observed equipment use address safety concerns promoted business physical fitness attending offsite promotional community events attended staff meetings training sessions maintain updated knowledge policies procedures inspected equipment daily identify report wear damage malfunctions led tours fitness facility guiding interested individuals providing information highlighting benefits amenities devised new programs monitored client progress developed delivered three weekly fitness classes encouraged clients engage group fitness classes gym activities meet fitness goals administered various fitness assessments measure client progress reracked weights maintained neat organized clean club guided clients safe exercise taking account individualized physical limitations watched clients exercises assisted exercises developed routines avoid injuries maximize effort facilitate client attainment personal fitness goals serverbartender company name city state 062011 072015 operated pos terminals input orders split bills calculate totals educated guests daily specials menu offerings appetizers entrees desserts satisfied customers keeping drinks topped anticipating needs condiments extra napkins restocked nonperishables items including condiments napkins inventory keep pantry wellsupplied checked patrons identification monitor minimum age requirements consumption alcoholic beverages greeted customers assisted questions made recommendations concerning daily specials wine selections desserts guide patrons toward profitable items promoted desserts appetizers specialty drinks assisted individuals selecting meal options including entrees desserts recommended alternative items food allergies gluten intolerances completed opening closing checklists emptying trash safeguarding alcohol polishing silverware cleaned dining area guests efficient sweeping glass washing spill removal partnered team members efficiently serve food beverages managed closing duties including restocking items reconciling cash drawer addressed concerns complaints quickly improve service escalated advanced issues management resolution reviewed identification patrons serving alcoholic drinks checked guests verify satisfaction meals suggested additional items increase restaurant sales minimized customer wait times efficiently taking filling large volume orders day calculated charges issued table checks collected payments customers requested photo identification patrons ordering alcoholic beverages verify legal age consumption attended new customers quickly inquire drinks start dining experience prompt beverage service processed customers payments provided receipts carefully transferred orders kitchen bar areas tables cleared plates patrons finished food beverage items applied safe food handling optimal cleaning strategies protect customers foodborne illness maintain proper sanitation maintained polite professional demeanor patrons encourage inquiries order placements prepared alcoholic nonalcoholic beverages specified patrons consistently delivering tables bar without spillage welcomed guests personable attitude smile offering bring beverage orders reviewing menu options greeted newly seated guests quickly efficiently explained menu options guests offered suggestions took orders food beverages maintained knowledge current menu items garnishes ingredients preparation methods communicated effectively patrons establish preferences dietary restrictions make food beverage recommendations checked guests get feedback food served resolve issues bring additional items refill beverages education training parker high school city 052005 high school diploma arizona western college city state college degree accomplishments nafc native american fitness certification functional exercise trainer personal trainer youth trainer zumba certified strong zumba certified zumba personal dance instructor vertimax certified personal trainer accucheck aviva blood glucose meter system certified cpr first aid certified certifications nafc native american fitness certification functional exercise trainer personal trainer youth trainer zumba certified strong zumba certified zumba personal dance instructor vertimax certified personal trainer accucheck aviva blood glucose meter system certifiedcpr first aid certified,FITNESS
registered nurse professional summary improve wellbeing patients serve manage illness skill compassion provide safe therapeutic environment patients families assessment critical thinking anticipate potential problems enhance speed recovery process individual promote respect positive communication collaboration among healthcare teams including patients families licenses cpr certified american heart association registered nurse state pennsylvania license number rn645795 skill highlights medication administration skilled orthopedic nurse broad medical terminology knowledge use hemovacs autotransfusion devices continuous passive motion therapy traction orthopedic braces iv drug therapy management body mechanics knowledge specimen collectionprocessing proficiency professional experience company name february 2013 current registered nurse city state applying nursing knowledge skills within relationship based care using nursing processes meet clinical spiritual psychological needs patients families serving highly engaged partner care team responding care team member needs assistance partnership participating work improves patient care professional practice environments adapting changes demonstrating flexibility within change processes assisted patients healing recovery surgery utilized strong assessment skills determine necessary patient care formulating goals plan care involves patient partner within healthcare team demonstrates critical thinking clinical psychological social spiritual issues patient within care environment creating caring compassionate patient focused experiences building healing relationships patients families well colleagues providing detailed appropriate teaching patients families effectively guide care transition another level care andor home supporting development students new staff colleagues serving preceptor performed tasks patientcentered focus seeking opportunities improvement processes treatments creating environment facilitates open communication asking feedback inquiry improve practice utilizing research evidencebased practice support improvement clinical care implemented new floor assignments based evaluation staffing requirements demonstrating accountability actions enthusiasm motivation commitment patients family members demonstrating understanding cultural differences needs holding peers accountable healthy relationships patients families maintaining conscious balance work personal life modeling safe work hours time management healthy lifestyle practices responsible hemovac autotransfusion system administration delivering highquality compassionate treatment indigent lowincome patient community monitored postop vitals set pca fluids reviewed postop orders orient patients unit provided quality nursing care accordance resident care policies procedures tested glucose administered injections company name july 2010 september 2011 home healthcare assistant city state read recorded temperature pulse respiration completed submitted clinical documentation accordance agency guidelines collected urine fecal samples assisted adequate nutrition fluid intake planned prepared served meals snacks according prescribed diets performed household tasks laundry dusting washing dishes vacuuming facilitated games activities engage clients positioned residents comfort prevent skin pressure problems assisted transferring residents wheelchairs adaptive equipment assisted adls exhibited compassionate care communication regard issues death dying promoted continuity care accurately completely communicating caregivers status patients care provided maintained clean orderly wellstocked environment company name june 2008 october 2009 nursing assistant neurosurgical intensive care unit providing direct patient care directed rn included daily living activities transporting feeding bathing helping maintain safe environment conducive recovery safety patient unit including limited completing safety checks keeping unit clean organized cleaning updating specific equipment glucometers changing linens keeping unit rooms clear stray equipment stocking supplies used rn throughout unit patient rooms facilitate patient care delivery performing blood glucose monitoring recording reporting results rn emptying bedpansfoleys performing foley care recording ios documenting vital signs blood glucose medical record according established procedures providing supervision companionship patients required planning prioritizing activities duties needed ct scans complying safety policies procedures including standard precautions well policies procedures bloodborne pathogen exposure continually working improve knowledge skills performance ensuring equipment malfunctions reported returned appropriate department assisting rn unit responding call lights telephones passing meal trays transporting patients needed company name february 2007 july 2010 emergency medical technician city state harmony emergency medical services attending emergency nonemergency medical requests arose rendering onsite assistance patients required performing andor assisting initial assessment management illness injury emergency patients accordance specified protocols procedures providing cardiopulmonary resuscitation opening patients airway providing ventilation assistance bandaging wounds stabilizing broken bones controlling bleeding administering oxygen notifying hospitals emergency department nature extent medical treatment provided giving account patients medical condition preparing assisting preparation patients transport cleaning disinfecting ambulance equipment call replacing supplies necessary maintain perform duties responsibilities emergency situations inspecting emergency medical equipment ensure function compliance safety infection control regulations standards education training upmc shadyside school nursing 2012 diploma nursing city state community college allegheny county 2008 emt certificationfirst aidcpr september 2007january 2008 basic life support city state skills caring patients musculoskeletal diseases disorders assisting activities daily living administering intravenous medications using critical thinking skills monitoring preparing hemovacs autotransfusion devices continuous passive motion therapy casting traction external fixation,HEALTHCARE
aircraft hydraulics journyman summary seeking position stockerreceiver paris walmart super center adaptive team player ability take follow orders well take responsibilities needed strongly committed enhancing customer experience boosting company success highlights friendly professional demeanor safety awareness wellorganized detail oriented adaptive handson learner jlg manlift operations handson experience cam software interpersonal written verbal communication works well independently team company confidentiality capable heavy lifting experience home health care provider 072019 022020 company name city state worked improve enhance client lives effective compassionate care assisted residents bathing dressing grooming feeding lifting transferring provided clients assistance completing tasks purchasing supplies paying bills bookkeeping effectively reducing daily burden family members completed health management tasks setting transporting clients appointments monitored progress documented client health status changes keeping healthcare team updated resolve issues address concerns interacted kindly clients families displayed positive outgoing attitude resulting establishment longterm professional relationships aircraft hydraulics systems journeyman 042016 052019 company name city state performed inspections serviced systems removed repaired installed components performed basic machine set operation requisitioned new supplies equipment accurately completed service reports forms complied work site safety hazardous material handling storage regulatory requirements internal procedures affecting business operations collaborated flight crews maintenance departments ensure smooth work flow efficient organization operations consistently assumed additional responsibilities home health care provider 022014 032016 company name city state worked improve enhance client lives effective compassionate care assisted residents bathing dressing grooming feeding lifting transferring provided clients assistance completing tasks purchasing supplies paying bills bookkeeping effectively reducing daily burden family members completed health management tasks setting transporting clients appointments monitored progress documented client health status changes keeping healthcare team updated resolve issues address concerns interacted kindly clients families displayed positive outgoing attitude resulting establishment longterm professional relationships radiology support associate 022009 022011 company name city state promptly answered multiline phone system greeted callers enthusiastically carefully relayed phone calls messages appropriate personnel kept waiting room neat organized times stacking magazines removing trash retrieved distributed medical records patients physicians upon request frequently assisted patient transfer departments adhered strict hipaa guidelines times protect patient privacy environmental services associate 022008 022009 company name city state established maintained clean comfortable environments hospital administration buildings vacuuming mopping cleaning surfaces windows dusting cleaned prepared rooms patients prevent infections crosscontamination removed waste hazardous materials premises designated area used approved cleaning products various surfaces reduce bacterial growth prevent spread viruses kept facilities wellstocked properly maintained staff guests examined patient rooms staff offices halls lobbies determine need repairs replacement furniture equipment education high school diploma high school general education 062006 grant union high school city state associate science kinesiology 052013 paris junior college city graduation aircraft hydraulics systems aircraft hydraulics systems 2a635 122016 sheppard air force base city associate applied science mechatronics expected 012022 paris junior college city state,HEALTHCARE
vice president information technology infrastructure operations summary resultsdriven executive management professional 20 years experience diverse industries including healthcare marketing expertise includes team leadership technical architecture training development disaster recovery planning information protection analysis dynamic resourceful extremely driven individual deep passion creating delivering programs solutions empower team company customer meet exceed desired expectations skills •infrastructure management •data center operations •project management •team buildingcoaching •vendor management negotiation •budget management •policyprogram development •lanwan san firewalls routers • experience company name city state vice president information technology infrastructure operations 062008 current reduced overall network bandwidth costs 15 isp consolidation management manages cloud based phone system 8x8 multiple remote locations well onpremise phone systems responsible infrastructure operations annual budget including purchasing new equipment software licenses network equipment led mentored developed team infrastructure engineers architects administrators across multiple geographic locations manages multiple datacenters premise network server cloud presence responsible vendor relationships contracts negotiating change management successfully migrated 700 users three different domain onpremise exchange servers ms exchange online single domain planning executing migration onprem saas servers application cloud based solution lead manage support design development implementation infrastructure hardware software network components well disaster recovery business continuity practices currently managing infrastructure operations offshore delivery center document execute policies company wide company name city state director network operations 072006 062008 maintains nortel bcm telephony servers including analog voip phones provide technical support designers marketing sales departments suppliers engineers team members throughout product development implementation process monitor functioning equipment make necessary modifications ensure system operates conformance specifications build test modify product prototypes using working models theoretical models constructed computer simulation store retrieve manipulate data analysis system capabilities requirements setup maintained monitored 90 remote branch office locations internet access tied back chicago office ipsec tunnel cisco asa responsible entrapass security system allowing access suite doors utilizing id badge setup configured supports multiple crm erp systems sage mas500 crm dynamics well converting quickbooks db sage mas 500 company name city state information operations specialist 022005 072006 responsible administering microsoft 20002003 environment consisting 50 primarily proliant servers including patch management account maintenance general system administration duties maintains cisco call manager application unity server providing voip services user community built new pc deployment image using symantec ghost intrinsic swimage responsible creating silent install packages third party applications implemented new backup procedures using legato networker tape backup systems qualstar jukebox bringing hospital within hipaa standards compliance company name city state customer care representative help desk technician supporting 092003 022005 primarily supported lawincontext bakermaks client matter intake system cmis active team member providing regression testing various software builds proprietary law document management solution administering linux based system host internal knowledge base portal assisting help desk agents daily troubleshooting company name city state system administrator 101998 122001 administered several enterprise servers running mixed environment including sun solaris red hat linux freebsd sco unix windows nt2000 developed maintained unix shell scripts used automate daily help desk agent tasks selected attend 15 week ibm emerging leaders workshop included training breakthrough thinking team building team performance managing multiple priorities designed developed unix login reauthorization program using c shell scripting oracle web development resulting approximately 40000 unused unauthorized unix logins cleared servers company name city state healthcare systems specialist 021993 111998 maintain records goods ordered received review evaluate approve specifications issuing awarding bids control purchasing department budgets maintain administer computer networks related computing environments including computer hardware systems software applications software configurations perform data backups disaster recovery operations design configure test computer hardware networking software operating system software attended air force airman leadership school graduating honor graduate education training bachelor science computer science troy state university city state montgomery associate science healthcare systems community college air force city state montgomery,INFORMATION-TECHNOLOGY
sales associate summary courteous dependable sales accociate skilled balancing customer needs company demands effectively builds loyalty longterm relationships customers achieving individual sales goals highlights 65wpm 8090 accuracy 10 key calculator smart phone tablets microsoft windows 9598xpvista mac word excel publisher outlook internet browsers ie internet explorer firefox google chrome etc superior communication skills dependability staff training development superior organization skills interpersonal abilities initiative problemsolver experience company name city state sales associate 012015 102015 actively acknowledged greeted assisted customers store provided accurate product information maintained working knowledge stores policies procedures met exceeded sales goals assisted supervisors identify resolve issues store trained new employees company customer service policies service level standards company name city state personal health care assistant 032011 022015 daily job responsibility preformed work shift include clean sanitize organize home ensure sterile healthy environment client prepare meals attend errands provide transportation health care provider provide assistance day day hygienic needs company name city state sales associatekey cashier lead 062010 012011 daily job responsibility preformed work shift include delegate daily duties associates opening closing money tilts counting resetting money podium evaluating associates performance auditing tilts ensuring associates completed daily work duties tasks delegating breaks check ensure associates quality work satisfactory correct assisting replenishing cleaning organizing store ensure functional efficient operation communicate customers associates individuals address questions concerns perform basic office duties complete file reports paper work answer direct telephones calls relay messages company name city state explorer 062008 032011 answered telephones directed calls took messages compiled copied sorted filed records office activities operated office machines photocopier scanners fax voice mail systems personal computers computed recorded proofread data information records reports maintained updated filing inventory mailing database systems either manually using computer opened sorted routed incoming mail answered correspondence prepared outgoing mail reviewed files records documents obtain information respond requests education ged general education studies 2011 del sol high school city state general education studies personal information areas strength customer service oriented able interface effectively levels administration staff able organizeprioritize work take responsibilities little supervision selfmotivated able work independently skills time management leadership mathematics word processing,SALES
elearning designer career overview highly skilled experienced educator strong background information technology adept addressing needs variety learners administrators strongly knowledgeable approaches distance learning qualifications vast experience elearning development software strong understanding teaching methodologies extensive knowledge emergent current technologies excellent organizational management skills ability create training modules storyboards content outlines proven ability work multiple parties collaboration high proficiency html authoring tools skills adobe captivate media encoder reader microsoft excel internet explorer media player outlook paint powerpoint sharepoint skype visio word google chrome docs drive forms gmail sheets ibm db2 sql stored procedures kenexa apple imovie dayana networks voice record pro sap success factors tech smith snag vmware youtube c html javascript ​ work experience elearning designer july 2015 current company name city state design developed p roject managed education team 501r regulatory compliance curriculum including learning objectives content analysis story boarding interactive design test project scheduling instructional design evelopment design design developed project managed education team id patient safety including learning objectives content analysis story boarding interactive design problem based scenarios test project scheduling instructional design development design analysed designed documented tested elearning process new lms authoring tool including pretest posttest curriculum scorm feedback surveys designed tested implemented technical solution sharepoint training resource pages knowledge center navigation department sites researched designed tested implemented solution videos sharepoint video channel ​ instructional designer may 2009 june 2015 company name city state gathered requirements allocated managed budgets designed developed curriculum managed elearning ilt delivery planned executed united states international training measured training championed corporate initiatives supported organizational requirements advised leadership first line managers senior executives ntegrated technology training designed developed delivered elearning ilt experiences designed maintained updated elearning ilt training materials created maintained training project time lines ensured quality content materials included instructional pedagogy adult learning theories assessed learning outcomes used elearning authoring tools techniques ​ trainer january 1991 april 2009 company name city state designed developed authored delivered implemented training delivered class room online data security software project managed collaborated stake holders content owners subject matter experts create learning objectives content assessments designed courses various delivery methods including class room web computer magazine articles book publications speaking conferences project managed proposals schedules resources tasks implementation delivery training proof concepts implemented training editor subject matter expert class manager trainer class administrator education training master science instructional design technology 2015 western illinois university city state united states master science computer science 1994 depaul university city state bachelor science facilities planning management 1984 pennsylvania state university city state united states certifications ibm database ibm application development ibm technology expert nih protecting human research participants writing editing community service innovation hub stakeholder illinois math science academy volunteer instructional designer york high school society president children american revolution society volunteer york athletic boosters volunteer york academic boosters coach sandburg science olympiad team coach american youth soccer organization volunteer elmhurst swim team presentations international db2 user group spain 1998 information demand unites states 2006 information demand united states 2007 publications debra eaton david majcher test data management elearning ibm corporation 2009 debra eaton david majcher data archiving elearning ibm corporation 2009 debra eaton vitor rodrigues manoj k sardana michael schenker kathryn zeidenstein raul f chong getting started ibm data studio db2 ebook tutorial ibm corporation 2009 paolo bruni sabine kaschta marcel kutsch glenn mcgeoch marichu scanlon jan vandensande debra e db2 9 zos stored procedures ebook tutorial ibm corporation 2008 debra eaton marina greenstein db2 9 application development certification exam 733 electronic ibm certification exam ibm corporation 2007 debra eaton marina greenstein db2 9 application development certification exam 733 preparation tutorial ebook certification tutorial ibm corporation 2007 debra eaton introduction ibm data studio part 1 get started ibm data studio elearning developerworks ibm corporation 2006 debra eaton introduction ibm data studio part 2 get started ibm data studio elearning developerworks ibm corporation 2006 debra eaton db2 developer workbench part 3 developer workbench xml elearning developerworks ibm corporation 2006 dennis bockus debra eaton robert newman grant hutchison ming wu oracle db2 udb windows os2 unix version 72 white paper ibm corporation 2002 debra eaton rome db2 magazine ibm corporation 2001 paolo bruni debra eaton gregory green luca montini converting oracle aix db2 os390 redbook ibm international technical support organization 1999 patrick dantressangle debra eaton mark leung ricardo macedo ling tay developing cross platform db2 stored procedures red book ibm international technical support organization 1999 affiliations association talent development elearning brothers ibm technical certification board ibm customer advisory board instructional design central,DESIGNER
senior analyst data quality governance professional background analyst versed data analysis reporting user acceptance testing well solving complex problems highpressure environments excels cultivating managing leveraging relationships skill highlights microsoft access microsoft excel sas sql server manager cognos crystal reports business objects sql tableau server desktop project management data analysis professional experience senior analyst data quality governance 042018 current company name city state create policies procedures actuarial analytics group monitor adherence policies scheduled reviews conduct training quality governance policies lead analyst hipaa compliance create analyze validation reports health plan data lead discussions regarding data issues identified healthcare data analyst 042012 current company name city state experience process analysis analytic functions ability interact effectively different business units team members external client levels creates ad hoc data analyses reports needed prepares monthly quarterly annual reports established clinical utilization financial metrics health ministries smarthealth proficient computer analytic tools sas sql ms office excel access performs medical prescription drug claims analysis necessary understand relative unit pricing across provider networks inform decisions provider fee schedules generates eligibility medical pharmacy claims data needed health ministry support budgeting rate development manage reinsurance program business analyst 032008 052012 company name city state responsible identifying processes streamline assist various projects created maintained access databases departmental use identified system issues coordinated vendor resolution involved project planning testing system enhancements defined business requirements various projects created adhoc reports needed created audit process securities applications created reports sec finra audits finance analyst 062005 052008 company name city state backup department manager created maintained managerial reporting daily monthly quarterly yearly created work schedule department weekly basis created distributed department stats analysis upper management monthly primary contact electronic invoicing candidates created multiple databases interdepartmental need trust analyst 022003 032005 company name city state responsible daily operations 401k accounts retirement services clients balanced 401k accounts weekly monthly quarterly yearly basis researched resolved balance situations quickly conversion analyst 022002 022003 company name city state responsible managing incoming outgoing account conversions daily dtcc reconciliation troubleshooting problemsolving revised existing microsoft access program incoming assets accuracy created new reporting process access identify asset balance discrepancies resolved daily balance situations various depository institutions registration analyst 022000 022002 company name city state responsible reregistration physical assets trust customers streamlined processes automating applications quicker processing problem resolution solved reregistration issues brainstorming troubleshooting created microsoft access program track pending registration issues generate reports collaborated company legal counsel asset restriction removal authored updated procedures registration process education training masters business information technology project management 2007 walsh college city state project management bachelor business administration 1996 rochester college city state business administration certifications certificate health care informatics affiliations volunteer weekly local elementary school reading development lead business meetings weekly basis volunteer childrens church weekly basis taught sunday school classes skills streamline processes business objects cognos crystal reports customer service data analysis databases financial invoicing managing microsoft access microsoft excel microsoft office problemsolving problem resolution process analysis project management project planning user acceptance testing reporting sas securities reporting sql troubleshooting annual reports tableau server tableau desktop,HEALTHCARE
organization development consultant executive profile proven business leader extensive consulting experience award winning executive coach 15 years experience internal external organization development consultant pragmatic critical creative thinker works leaders meet business challenges increasing individual organizational development exceptional ability identify obstacles implement processes achieve targeted results professional experience january 2006 current company name city state organization development consultant consulted ca public utility commission puc executive director senior team design deliver initiative engage 800 employees organization wide culture change work included interviewing executive staff designing facilitating meetings coaching executive staff cultural shift hierarchical participative enabled puc compete deregulated environment designed delivered team four consultants initiative provide appreciative inquiry innovative method improve aspects service delivery county residents initiative culminated oneday conference 400 sacramento county employees order practice new skills project teams established lead implementation appreciative inquiry throughout organization coauthored county sacramento book success facilitated team 40 colleagues controversial group discussions nyc citizens budget commission planning session attended 600 participants issues successfully prioritized set stage commissioners use decision making upcoming budget designed implemented innovative 8week job search training program increased placement 20 training organization january 2004 january 2006 company name city state staff liaison established countys first youth center forging alliances internal external stakeholders improved performance literacy program staff manage caseloads increase client participation providing leadership coaching transformed governance committee jeopardy losing funding successful operational team met deadline awarded funding january 2000 january 2001 company name city state organization development consultant developed led organizations first corporate education department integrating aligning four autonomous underperforming district offices resulting improved training services 6000 person organization managers reported transfer training staff dramatically improved customer service improved delivery training increased use training services throughout organization managing staff 21 training professionals instituting performance standards assessment processes peer coaching increased quality customer service 45 coaching crossfunctional team develop dysfunctional culture one valued collaboration rewarded teamwork january 1995 january 2000 company name city state organization development consultant coached ceo bio tech startup change leadership style controlling collaborative resulting successful restructure executive team developed culture involvement responsibility resulting fda deadlines met ipo successfully secured consulting senior leadership team direct reports increased leadership capabilities senior team coaching consulting executive team team development included improved decisionmaking strategic thinking systems thinking resulting reduced conflict throughout organization increased retention leadership team members january 1981 january 1993 company name city state cofoundervice president increased sales 20000 12 million five years managed 1520 remodeling projects annually awardwinning designbuild residential remodeling business education professional school psychology certified executive coach jfk university state management organizational change leadership master arts management organizational change leadership ramapo college new jersey sociology bachelor arts sociology work history company name skills book budget coach coaching ca consulting client customer service decisionmaking decision making delivery designing functional leadership team development director managing meetings processes quality sales strategic thinking systems thinking teamwork additional information awards certifications received 3 excellence awards recognition leadership initiative healthcare executives awarded contractor year award big 50 award coowned company bcoach systems llc coach2 training program professional affiliations national organization development network odn new jersey organizational development njod northern new jersey american society training development atd,AUTOMOBILE
recruiter tax exempt markets professional summary experienced recruitment professional driven passion uncovering top talent seeking join forwardthinking organization challenging dynamic leadership role core qualifications cold calling passive sourcing full cycle recruitment project management relationship managment crm ats systems budget planning management team management implementation new ideasservice salarypay negotiation experience company name january 2015 current recruiter tax exempt markets city state launched implemented innovative efficient recruitment efforts fortune 500 financial services firm within niche market segment successfully managing relationships 26 rvps 4 svps spearheaded new recruitment efforts within retirement advisory distribution channel becoming 1st dedicated recruiting partner increased new licensed financial advisor hires 31 2014 75 2015 hitting 116 goal efficiently manage minimal recruiting budget averaging cost per hire 320 2015 effectively maintain positive relationships divisional rvp managing expectations hiring needs forecasting future opportunities implement new recruitment tools resources tracking systems order uncover passive active candidates member retirement advisory distribution senior leadership huddles offering recruitment strategies territories opportunity executive leaders company name may 2011 january 2015 project manager healthcare city state managed enterprise client relationships throughout highvalue candidate recruitment projects efficiently allocating human capital resources achieve success client agency served face program client creating launching monitoring favorable sourcing strategy maximize clients roi successfully utilized various recruitment networking sources tactics uncover qualified talent conducted client kickoff calls gather critical information required plan successful campaigns led managed team talent strategists virtual screeners closed 400000 revenue 2013 600000 2014 responsible 150000 repeat revenue 2013 250000 2014 collaborated internal sales leadership member pricing team forecast demand resources required estimated outcome allowing sales teams set achievable client expectations success metrics utilized various recruitment methods source qualified talent including niche sites association sites resume databases social media passive sourcing winner multiple quarterlong contests including repeat revenue customer satisfaction scores sales satisfaction scores recognized project manager quarter q1 2012 company name january 2010 may 2011 senior healthcare recruiter city state created longlasting profitable relationships clients hiring managing healthcare staff 90 licensed professionals generated new business prospecting hot leads cold calls referrals led team generating 487 increase annual net income 2010 600 increase 2011 effectively cold called recruited average 30 medical professionals per day surpassing daily quotas conducted inperson sales calls cold visits major healthcare centers chicago surrounding areas successfully negotiated mutually beneficial client rates employee wages effectively hired placed top 8 grossing external employees amassing 250000 sales recruited placed 2 medical professionals direct hire positions adding 16500 bottom line implemented contests events creatively engage clients resulting increased activity ensured adherence joint commission standards compliance credentialing employees clients selected among senior recruiters district construct business plan reopen milwaukee staffing office top performer r2 professional recruiter training company name august 2007 january 2010 assistant supervisorhead bartender city state company name july 2006 august 2008 key hourly manager city state education lewis university may 2009 bachelors science business administration city state business administration skills agency budget business plan client clients customer satisfaction databases financial financial advisor forecasting hiring leadership managing market office enterprise networking pricing recruiting recruitment recruiter sales sourcing strategy staffing,HEALTHCARE
plannerscheduler summary highly motivated effective communicator problem solver works well team members groups diverse backgrounds pursuing exciting new career health field highlights certified nurse assistant strong verbal communication skills strong written skills green belt qualified lean sigma cpr certified microsoft office suite strong attention detail effective time manager accomplishments achieved sailor year nas oceana virginia beach va 1999 achieved 4 naval achievement medals advanced field work chevron coalinga maintenance planner 1 year experience plannerscheduler nov 2011 jan 2015 company name city state determine schedules sequences assignments work activities based work priority quantity equipment skill personnel monitor employees work levels review work performance monitor tool part inventories condition maintenance shops ensure adequate working conditions investigate accidents injuries prepare reports findings compile operational personnel records time production records inventory data repair maintenance statistics test results develop implement evaluate maintenance policies procedures conduct arrange worker training safety repair maintenance techniques operational procedures equipment use inspect monitor work areas examine tools equipment provide employee safety training prevent detect correct unsafe conditions violations procedures safety rules requisition materials supplies tools equipment replacement parts participate budget preparation administration coordinating purchasing documentation monitoring departmental expenditures meet vendors suppliers discuss products used repair work compute estimates actual costs factors materials labor outside contractors confer personnel management engineering quality control customer union workers representatives coordinate work activities resolve employee grievances identify review resource needs develop implement electronic maintenance programs computer information management systems maintenance head operator oct 2010 nov 2011 company name city state use tools ranging common hand power tools hammers hoists saws drills wrenches precision measuring instruments electrical electronic testing devices perform routine preventive maintenance ensure machines continue run smoothly building systems operate efficiently physical condition buildings deteriorate inspect operate test machinery equipment diagnose machine malfunctions diagnose mechanical problems determine correct checking blueprints repair manuals parts catalogs necessary inspect drives motors belts check fluid levels replace filters perform maintenance actions following checklists clean lubricate shafts bearings gears parts machinery record type cost maintenance repair work repair replace defective equipment parts using hand tools power tools reassemble equipment align balance new equipment installation train manage maintenance personnel subcontractors monitor tool part inventories condition maintenance shops ensure adequate working conditions compile operational personnel records time production records inventory data repair maintenance statistics test results develop implement evaluate maintenance policies procedures examine objects systems facilities analyze information determine needed installations services repairs inspect monitor work areas examine tools equipment provide employee safety training prevent detect correct unsafe conditions violations procedures safety rules requisition materials supplies tools equipment replacement parts aviation machinist mechanic dec 1990 dec 2006 company name city state implement airfield safety procedures ensure safe operating environment personnel aircraft operation monitor arrival parking refueling loading departure aircraft train operations staff read interpret maintenance manuals service bulletins specifications determine feasibility method repairing replacing malfunctioning damaged components inspect completed work certify maintenance meets standards aircraft ready operation conduct routine special inspections required regulations examine inspect aircraft components including landing gear hydraulic systems deicers locate cracks breaks leaks problems replace repair worn defective damaged components using hand tools gauges testing equipment measure parts wear using precision instruments test operation engines systems using test equipment ignition analyzers compression checkers distributor timers ammeters obtain fuel oil samples check contamination reassemble engines following repair inspection reinstall engines aircraft read interpret pilots descriptions problems diagnose causes examine engines specially designed openings working ladders scaffolds use hoists lifts remove entire engine aircraft remove install aircraft engines using hoists forklift trucks inventory requisition order supplies parts materials equipment communicate workers coordinate fitting alignment heavy parts facilitate processing repair parts confer supervisors coordinate operations activities within departments plan establish work schedules assignments production sequences meet production goals inspect materials products equipment detectdefects malfunctions conduct employee training equipment operations work safety procedures assign employee training experienced workers keep records employees attendance hours worked requisition materials supplies equipment parts repair services maintain operations data time production cost records prepare management reports production results confer management subordinates resolve worker problems complaints grievances education high school diploma jun 1989 south albany high school city state technical training certified nurse assistant westhills college city state usa continuing education complete bsn transfer fresno state skills state certified nurse assistant green belt lean sigma health care provider cpr qualified,AVIATION
vice president summary seeking programproject management position utilize expand talents knowledge experience experience vice president 012011 current company name city state manage cross functional cross business unit projects reduce expenses best utilitize company resources site strategies divestitures create repeatable reporting processes data support current future projects designed project plan templates future project managers board new consumer customers 120 days 90 days less depending size prospective customer created document repository future project managers create maintain strategic reports senior management risk management analyst vice president 012007 012011 company name city state managed cross functional cross business unit projects identify consumer loans commercial bank work business ensure coding correct taking necessary steps loans exit develop credit file checklists product specific coding matrices green light memo tools streamline assist business meeting risk requirements participated writing several chapters commercial banking decentralized policies procedures annual reviews ach facilities gfcids gfpids cagids continuity business pse guidelines developed annual review process cbtx worked business bring loans compliance developed training gfcid gfpids cagids business worked closely rms rsos ensure classifiably managed loans proper global risk reporting identifications managed derivative facility process cbtx decentralized central region including documentation system input reporting reengineered derivative process regions us local commercial bank updated coding programming facility data input template crms managed data quality initiatives usciti commercial bank ccb systems reengineered credit authority delegation process cbtx later regions us local commercial bank maintain credit authority delegation database reporting documentation uslcb presently cob coordinator risk organizations texas california create various monthly risk reports management project manager vice president 012003 012007 company name city state managed large scale projects 40 hours effort budgets greater 200k facilitated requirements gathering business partners documentation created project documentation following software development life cycle sdlc guidelines liaison business partners technology teams reported status updates senior management technology commercial businesses analyzed resolved target problems effective solutions complied project policy procedures use mystic system wrote compliance initiatives corporate security policies provided application support saratoga tcl pcfs2000 stucky davox nice designed supported reports crystal reports business system analyst associate vice president 012000 012003 company name city state researched technology business solutions increase efficiency revenues liaison business partners technology teams commercial business lending small business finance public finance manufactured home finance customers reported communicated status senior management managed conversion project dos based tcl windows tcl commercial lending customer created andor modified numerous crystal reports commercial lending customer improving efficiency provided support maintenance saratoga tcl pcfs 2000 soft laser pro lending micro soft desktop programs managed organized moves business partners analyzed resolved target problems effective solutions education bcis degree northlake college city state gpa gpa 30 gpa 30 bcis degree north central texas college city state gpa gpa 335 gpa 335 interests church activities baseball football spectator gardening community leader volunteer organizations 1998 2001 board member commissioner lewisville baseball association 2004 present casa denton county advisory board member 2009 present lewisville task force founding board member 2010 present lewisville independent school district board trustees 2015 present denton county appraisal district board additional information interests church activities baseball football spectator gardening community leader volunteer organizations 1998 2001 board member commissioner lewisville baseball association 2004 present casa denton county advisory board member 2009 present lewisville task force founding board member 2010 present lewisville independent school district board trustees 2015 present denton county appraisal district board skills streamline banking budgets business solutions commercial lending conversion credit crystal reports database documentation dos senior management finance functional laser windows 2000 nice policies processes coding programming quality reporting requirements gathering rms sdlc software development strategic tcl,BANKING
housekeeper professional summary dependable trustworthy housekeeper works well others believes working hard satisfy customer dedicated energetic housekeeping professional works well fastpaced highpressure environments reliable responsible positive attitude skill highlights customeroriented organized selfdirected hardworking exceptional time management decision making skills work experience company name january 2014 current housekeeper city state general housekeeping responsibilities kitchen bathroom cleaning hand dust office furniture vacuum mop floors trash removal patio cleaning recycling able clean maintain home every two weeks always great communicating relationship flexible schedule sajeda believe working hard achieving tasks hand kind friendly resulted great relationship 8165002786 company name january 2014 current housekeeper city state general housekeeping responsibilities kitchen bathroom cleaning polish furniture dustingdishes vacuum mop floors wash dry fold put away laundry linens ironing make beds organizing cabinet cleaning refrigerator oven cleaning recycling empty trash bins task stephanie asked able complete within time needed result hard work thorough cleaning earned stephanies trust confidence clean care home week 5712360017 company name october 2013 current housekeeper city state general housekeeping responsibilities kitchen bathroom cleaning hand dust office furniture change lines making beds washdry foldlaundry vacuum mop floors patio cleaning oven refrigerator cleaning recycling dishes ironing pet clean enjoy pleasing customers attentiveness needs schwarz family looks forward caring maintaining home 9183465788 company name april 2012 current housekeepercaregiver city state general housekeeping responsibilities kitchen bathroom cleaning vacuum mop floors changing linens make bed washdryfold put away laundry polish furniture empty trash bins pet clean organize responsibilities drive appointments run errands grocery shopping dedication given ms saft ability rely meet needs 5612663238 company name april 2012 current housekeeper city state work many private homes responsibilities vary home home depending clients needs desires homes general housekeeping duties kitchen bathroom cleaning dusting vacuum mop floors window washing patio cleaning empty trash bins responsibilities include linen changing make beds laundry wash dry fold put away ironing organize refrigerator oven cleaning dishes recycling pet clean many customers live boca raton delray beach boynton beach also clients wellington singer island green acres several months caring clients homes trust ensure satisfaction well maintained home result relationship allowed bring another great cleaner business pleased grateful hard work give refer us friends neighbors goal care clean customers home satisfaction well believe meet goal daily company name may 2013 current housekeeper city state general housekeeping responsibilities kitchen bathroom cleaning polish furniture dusting window washing vacuum mop floors empty trash bins trust dedication thorough caring home given opportunity valued asset 5617127880 company name november 2012 april 2013 housekeeper city state responsibilities going private homes scheduled day time clean maintain residence general housecleaning bathrooms kitchens dusting vacuuming patio cleaning window washing empty waste baskets mopping floors make beds worked two man team listening boss achieving results expected accomplishing duties needed individual home resulted referrals business many satisfied happy customers company name june 2010 october 2011 breakfast chef city state position responsibilities opening hotel restaurant preparing cooking breakfast food order served day create menu items served specials morning relate wait staff kitchen helpers specialsingredients prices inform open doors business cleaned shut kitchen equipment shift cleaned sanitized work areas result great communication wait staff employees breakfast shifts able run smoothly successfully grown 25 sales first season worked goal satisfy customers co workers boss liked enjoyed food sent many compliments chef company name december 1996 september 2009 ownerchef city state owned operated small breakfastlunch diner maine responsibilities purchased prepared cooked food order oversaw staff friendly polite customers created explored new menu items specialty items maintained equipment safe functional working order ensured consistent high quality plate presentation also handled management duties purchases payroll scheduling paying bills hiring firing result many years hard work best achieved many satisfied customers returned everyday basis well state vacationers came back year year education training wiscasset high 1985 high school diploma business city state usa graduated high school didnt expand education school lot hands training learned cooking skills watching chef listening said grew industry cooking skills became fine tuned challenged create new menu ideas searched ways better chef housekeeping started young learned clean kitchen bathroom dust dishes laundry iron worked private homes commercial businesses personal information place birth lowell massachusetts date birth 8th april 1967 present resident lake worth florida sex female status single hobbies travel beach exercise movies skills honest dedicated dependable additional information believe kind friendly best way go life enjoy spending time family friends fun huge desire learn new things look life adventure,CHEF
mechanical engineering intern summary highly motivated mechanical engineering student eit interested pursuing engaging position corporate setting implement skills honed years engineering background dedicated student problemsolving leadership communication skills along capability build relationships work teamoriented environment highlights proficient solidworks linear control autocad solid mechanics engineering graphics design microsoft word fluid mechanics microsoft powerpoint thermal analysis project management heat transfer time management skills staticsdynamics written verbal communication skills material science engineering probability statistics academic acrylic autocad cad concept engineerintraining estimating drawing graphics design laser material science microsoft excel microsoft powerpoint microsoft word design process progress project management reporting research robotics safety solidworks statistics time management verbal communication skills weighing written experience company name city state mechanical engineering intern 092015 current worked team four people ucsds mae 3 class build mobile robot evaluated parts robot using components springs highspeed motor geared motor analyzed assessed progress project using gantt chart directed group areas design process concept generation energy analysis determined mobility robot estimating energy power transfer occurs motor wheels robot calculated torque wheels friction force floor values factor safety desired time travel autocad software utilization developed drawings clock archived cad files drawing documents implemented cad files lasercamm laser cutter produced designed clock made acryli reportinggrading worked academic employee grader ucsds mae 105 class communicated graded results professor expressed histograms microsoft excel assist assembly manufacture prototypes utilize manufacturing methods fabrication product designs design detail prototypes using solidworks research analyze customer design proposals specifications data company name city state systems engineering intern 052014 032015 responsible operations crystallization robotics compound management use automated instrumentation support protein crystallization efforts assist daily order fulfillment weighing transferring research compounds stock solution preparation rotation education bachelor science mechanical engineering university california city state mechanical engineering engineerintraining eit certified october 2015 interests teaching assistant 2011current ta kindergarten ministry dong shin presbyterian church supervise 20 kindergartens every sunday discipline behave coordinate activities games birthday parties field trips pal partners learning program 2014 academic mentoring third grade students el toyon elementary educationally underrepresented area san diego assisted children academic support moral encouragement additional information volunteer teaching assistant 2011current ta kindergarten ministry dong shin presbyterian church supervise 20 kindergartens every sunday discipline behave coordinate activities games birthday parties field trips pal partners learning program 2014 academic mentoring third grade students el toyon elementary educationally underrepresented area san diego assisted children academic support moral encouragement additional information interests teaching assistant 2011current ta kindergarten ministry dong shin presbyterian church supervise 20 kindergartens every sunday discipline behave coordinate activities games birthday parties field trips pal partners learning program 2014 academic mentoring third grade students el toyon elementary educationally underrepresented area san diego assisted children academic support moral encouragement additional information volunteer teaching assistant 2011current ta kindergarten ministry dong shin presbyterian church supervise 20 kindergartens every sunday discipline behave coordinate activities games birthday parties field trips pal partners learning program 2014 academic mentoring third grade students el toyon elementary educationally underrepresented area san diego assisted children academic support moral encouragement skills academic acrylic autocad cad concept engineerintraining eit estimating drawing graphics design laser material science microsoft excel microsoft powerpoint microsoft word design process progress project management project management proposals reporting research robotics safety solidworks statistics time management verbal communication skills verbal communication skills weighing written,ENGINEERING
associate claim processormember service advocate summary 29 years working industry puts people forefront business proven track record building maintaining relationships impeccable customer service background objective continue put people first build strong long last relationships use expertise customer service field give customer exceptional experience skills customer service verbal written communication team collaboration problem solving decision making strong analytics strong work ethic working independently team environment strong leadership interpersonal skills experience 052013 current associate claim processormember service advocate company name city state receive calls customers regarding coordination benefits respond accurately promptly customer concerns update system additional insurance information initiate calls providers verify request additional information required accurate processing keep records customer transactions detail comments inquiries organize customer inquiries meet specific time frames examine new claims pertinent information required initial claim entry evaluate apply policies procedures implemented processing claims review execute request internal departments providing feedback findings research execute adjustments claims processed incorrectly resolve claim suspends using proper reference guides systems resolution accountable researching history records determining claim processing issues providing claim status lead processor supervisor review claims coordination benefits medicare medicaid insurance carriers collaborate daily supervisors team leads team members provide exemplary service customers 072011 052013 claim processor company name city state evaluated new provider customer claims information required processing identified claim discrepancies determined appropriate resolution processing determined claims returned denied adjudicated based policy procedure manuals trained temporary staff new hire employees claim processing policies procedures system applications provided feedback management regarding progress temporary staff new hires gave additional training assistance needed reviewed resolved claim inquiries regarding underoverpayments benefits pricing rate issues manually priced claims based provider contract required information participated tested new systems implementation configuration highmark applications prior turnkey evaluated tested new managed care software programs development procedures used verify programs function according user requirements performed plan testing produced status updates management systems used tbs bluechip idm itsformats bluesquared ocr 072010 072011 customer service representative company name city state managed customer provider calls regarding benefits eligibility claims reviewed benefits understanding applications benefits requested identification cards certificates credible coverage collaborated providers resolving claims issues effort provide excellent service members provided timely resolution callback providers customers regarding concerns assisted members online navigation bcbsde website assisted providers navinet systems used tbs bluechip idm itsformats avaya phone system 012008 072009 team leadbluecard host adjustments company name city state provided subject matter direction team members assisted complex claim issues educated team new claim processes new updated procedures system updates performed audits randomly selected letters sent providers provided assistance supervisor managing workflow delegating work based expertise reported systems issues benefit discrepancies configurations analyst developed modified letters providers contacted home plans regarding claim issues participated compiling production reports timesheets management reviewed responded inquiries providers bluecard plans requesting adjustments claims underpaid overpaid maintained production quality standards systems used wgs interplan messaging facets etm ultera networx citrix 042007 012008 edi enrollment specialist company name city state identified resolved discrepancies enrollment applications group transmittals processed request additions changes reinstatements terminations requested additional information needed marketing representatives groups members analyzed group enrollment forms rate tier changes updated mhs facets msiq sliq 122005 042007 underwriting assistant company name city state acted liaison verify research track monitor specific case issues prepared information mgu specific aggregate benefits census reports reviewed census specific aggregate reports correct calculations followed client request acted liaison customer underwriter provided support underwriters quotation process new business gathered input data sales underwriting systems monitor track quote activity education training present behavioral science wilmington university behavioral science 1988 accounting franklin morris business academy accounting 1983 diploma general studies john w hallahan catholic high school general studies skills analyst avaya benefits citrix client direction forms ibm insurance letters mainframe managing marketing messaging sharepoint navigation ocr phone system policies pricing processes progress quality researching research sales supervisor underwriter underwriting website workflow,ADVOCATE
accountant summary accomplished professional exceptional skills developed diverse demanding business settings delivering outstanding operational financial performance comprehensive knowledge accounting distribution hospitality service operations proven ability establish productive relationships lead train focus staffs improve efficiency accomplish organizational growth productivity objectives strong proficiency identifying responding opportunities improve profitability highlights financial statements general ledgers analysis sap fico module cash management bank reconciliations peachtree budgeting forecasting quickbooks enterprise solutions microsoft office ar ap adp payroll database human resources visual basic oracle experience 012006 012014 accountant company name city state management finance functions preparation budgets forecasts cash flows maintenance financial ledgers accounting processes preparation monthly pl balance sheet implementation maintenance multiple escrow accounts minimize business risk research resolve discrepancies consultant billings interfacing staff members vendors consultants clients build maintain financial models various strategic analyses timely production statutory internal financial reports cash management treasury duties ensuring appropriate systems internal controls implemented maintained well overseeing payroll process 012005 012006 financial analyst company name city state preparation annual budget quarterly forecasts monthly variance reporting monthly variance analysis various projects ad hoc reporting analysis responsible specific general financial activities functions including assistance areas profitability analysis operating expense trends business plan development budgeting cost accounting project accounting areas relating financial managerial accounting analysis maintenance contractual documentation correspondence corporate contracts proposal files reviewing expenses revenues vs budget reforecast analyzing fluctuations involvement direct support operating department management providing accurate timely reports analysis influencing business decisions achievement strategic goals managing databases processes support financial requests 012004 012005 accounting specialist company name city state execution payment accounts payable invoices verifying transaction information scheduling preparing disbursements obtaining authorization payment management revenue sales orders received calculation charges refunds identification delinquent accounts insufficient payments management ar ap aging compliance company standards preparation monthly financial reports collecting analyzing summarizing account information maintenance accounts reconciliation transactions resolving account discrepancies investigating documentation issuing stop payments adjustments maintenance financial security following internal accounting controls 012002 012004 title specialist company name city state reviews titles mortgages documentation timely thorough manner verifies pertinent information title search accompanying documentation resolves problems relating missing incomplete inaccurate contradictory information contained title accompanying documentation reviews completes title update requests communicates regular basis clients responding inquiries manage comprehensive title examination team including practices guidelines processes accordance federalstate laws title insurance underwriting guidelines manage team examiners review title searches determine necessary conditionsrequirements order issueprovide marketableclear title insurance monitoring turnaround time service levels manage projects establish goals improve quality team 012000 012002 general manager company name city state management 124room property primary responsibility overall hotel operation responsible managing 25 employees including hiring coaching new employees evaluating employees performance assisting employees goals prepare review company payroll account receivable account payable responsible settingup new direct bill application incharge getting prompt payment clients time reviewing night audit reports analyze determine companys revenue using yields management system star report areas trend review balance daily report prepare bank deposit bank reconciliation credit card charge back analyze determine business requirements area cost control purchasing reporting requirements maximize revenue minimize cost work well upper management determine companys key requirements goal provide recommendation business development problem solving assist house sales networking property tour maximize occupancy maintain existing business developing customer relation providing excellent service customer appreciation work well clients new business education 022004 master business administration accountancy national university city state accountancy 121999 bachelor science hotel management university nevada las city state hotel management 051997 associate science business administration parkland college city state business administration skills accounting accounts payable adp payroll ad ap audit reports balance balance sheet bank reconciliations bank reconciliation billings budgeting budgets budget business development business plan development cash management coaching consultant contracts cost accounting cost control credit clients databases database documentation finance financial financial reports financial statements forecasting hiring human resources insurance managing managerial accounting microsoft office enterprise networking oracle payroll peachtree problem solving processes proposal purchasing quality quickbooks reporting research sales sap scheduling strategic treasury trend underwriting monthly variance analysis visual basic,ACCOUNTANT
natural resource specialist gs125 position applying realty specialist generalist department interior interior bureau indian affairs rocky mountain region division real estate services announcement number stimp1087933920cw objective twenty years experience student professional level natural resources professional always goal intention serve protect federal andor trust lands fulfilled bureau indian affairs mission goals protection management trust resources demonstrated good sound conservation practices obtained educational professional experiences natural resources field knowledgeable conservation practices bia agriculture range management policies procedures practices familiar crow land use bill wind river reservations grazing resolution northern cheyennes grazing laws three affiliated tribes grazing resolution experience knowledgeable 25 code federal regulations 162 166 feel established improved management practices agencies served devoted organization committed indian trust land owners tribes tenure federal agencies served education 2004 montana state universitybozeman city state range science bachelor science 2001 little bighorn college city state natural resources associate science 1992 hardin high school city state high school diploma experience january 2013 current company name city state natural resource specialist gs125 manage approximately 98 range units consists tribal allotted government tracts taken area duties require calculate animal unit months aums determine accurate acreage establish conservation plans invoice modify adjust yearly rental rate taams issue 10day show cause letters nonpaymet cancellation letters necessary required work cooperatively tribal natural resource staff members natural resource committee mandan hiidaatsa arikara tribal council required provide technical assistance requested three affiliated tribes updating amending grazingnatural resource resolutions assist noxious weed projects determining taken area acres nontrust onoff acres recently worked partnership tribe 93638 contract complete rangeland inventory providing technical assistance grazing study completed inventory determined accurate range unit boundaries allotments updated stocking rates animal unit months aums identified noxious weed infested areas prepared new permit period required updating grazing resolution sending 18000 authorities grant grazing prividges individual indian interest owners application allocation process establish 5 year range unit permits allocated prepare write notices noncompliance nonpayment trespass livestock 180day notice removal allotment range unit notices permittees land owners tribe direct staff inspecting sending notices taking corrective action trespass livestock range units farm pasture leases currently 700 producing wells fort berthold approximately 400 range unit farm pasture leases responsible identifying planning withdrawing oil gas rightofway existing surface leases responsible sending 180 day notice withdrawing individual allotments majority consent range units investigate determine trespass take corrective action assess penalties oil salt water spills trust property assist oil gasenvironmental mitigation locate investigate trespass scoria pits water depots pipeline take corrective action assess necessary mediate consult give recommendations dispute conflict within range unit farm pasture lease involving permittees landowners oil companies provide assistance locating allotments landowners using arcgis 1051 field determine idle farm pasture tracts using taams query assist realty staff advertising assist realty staff meeting deadlines necessary determine locate current potential homesite leases review acquisition disposal conveyance documents accuracy assist acquistion disposal staff estate planning land exchange gift conveyances respond data calls regional office central office gather compile documentation litigation thoroughly promptly requested provide documentationpackets appeals requested solicitor assigned alternative coordinator agency freedom information act foia requires gather documents files correspondences monitor taams lockbox system pending payments disburse individual interest holders supervise direct duties natural resource staff supervise direct duties agency staff acting superintendent supervisory duties include updating position descriptions rating performance appraisals take corrective action insubordinate nonperforming andor misconduct employees necessary act superintendent absence supervisor kayla danks superintendent 701 6274707 october 2008 january 2013 company name city state soil conservationist gs0457114 responsible managment development conservation plans trust lands allotted tribal crow reservation responsible accurate land classifications farm pasture leases rightsofway conveyance using arcgis work cooperatively federal agencies state agencies crow tribe conservation projects protection trust lands updated established implemented conservation plans expiring farm irrigated dry farmland pasture leases required determine access nonaccess acres irrigable land also included inspecting monitoring utilization proper management farm pasture leases assisted recommends improvements farm pasture leases developed trichomoniasis requirements would amended crow land use bill provided technical services andor field inspections issue resolved coordinated biocontrol project leafy spurge provide maps legal descriptions technical assistance indian trust land owners lessees perform fire duties needed supervisor debbie scott deputy superintendent 406 6384433 june 2006 october 2008 company name city state rangeland management specialist gs045409 conducted rangeland inventory conjunction natural resource conservation services required identification plants ecological sites digitized range data included scanning appoximatley 100 aerial photos contained similarity index calculation animal unit months aums determining stocking rates required using arcgis involved conversion irms taams required encode aums rental rates tracts legal descriptions range units wrote conservation plans meet goals objectives range program responsible monitoring several range units determining use trend responsible asssisting general public general information creating maps updated created maps approximatley 43 range units using arcgis 10 worked conservation projects local government agencies permittees supervisor ramon nation deputy superintendent307 3327810 august 2005 june 2006 company name city state range technician gs045506 compliance monitoring range units northern cheyenne reservation required count identify brands cattle andor horses trespass violation range units gps inspect monitor fencline range unit boundaries tongue river pipeline project assist public agency staff land status questions map request responsible creating maps range units assigned natural resource conservation service liason assisting managment plans area ranchers assist range manager calculating aums determine surplus aums leases supervisor gabe morgan 406 4778242 june 2005 august 2005 company name city state soil conservationist gs45805 conducted approximately 5060 line transects various big horn county ranchers required identifying clipping weighing native grasses forbs shrubs within 1 100 ft transect documenting data taking photo points data entered system determines trend condition pasture range units data used conservation plans practices aums stocking rates determined supervisor jodi hastings 406 6653442 may 1999 september 2003 company name city state natural resource specialist student trainee gs4544 responsible conducting compliance checks bureau land management blm administered gravel pits responsible writing environmental assessment ea application drill adp oil gas wells concurred natural resources specialist participated joint effort oil company blm personnel surface landowner discuss alternate planning methods cleanup rehabilitation oil well disaster responsible rehab abandoned oil wells included reseeding erosion control participated range improvement projects planning fencing pipeline installation spring development water catchment pits possible sites water wells processed federal grazing applications required assurance aums responsible conducting rangeland health assessments federal grazing permits needed renewal required evaluating determine condition allotments duties included identifying plant species determine plant diversity vegetative cover erosion control needed participated blm wild horse adoption participated fire duties duties include general office work assisting general public agency personnel needed supervisor sandra brooks 406 8965013 skills taams arcgis 1051 trimble unit garmin atv personal computer microsoft excel powerpoint microsoft word write read legal descriptions read translate title status reports identify plants forbs weeds general us citizen yesdo claim veterans preferance nowere ever federal civilian employee yes gs40112 step 4 january 2013 presentare eligible reinstatement based career careerconditional federal status yes​ referances austin gillette fiduciary trust officer office special trustee 701 6274707 edward lone fight former superintendent wind river agency 701 4214222 thomas wells retired deputy superintendentformer supervisor 701 4411165,AGRICULTURE
business development intern summary obtain position analytics data science enable datadriven decisionmaking help leaders solve problems highlights proficient using statistical analysis software sas r sas data miner sql relational databases microsoft office programs experienced statistical analyses sampling techniques research design clevel presentations professional writing skills experience business development intern 052013 current company name city state enabled precision microtargeting bid optimization search engine marketing sem zipcode level autotraders clients used sas r produce interactive choropleth google map tracks page views sales market share page views per client identifies potential areas opportunity sem marketing haystak digital marketing autotrader company estimates project increase revenues 35 million annually statistical consultant 102012 122012 company name used correlation procedure sas analyze zillowcom data housing attributes 141 homes virginia highland community determine dekalb countys appraisals faulty statistically sound led residents winning case county court statistical consultant 052012 012013 company name city state performed statistical analysis survey research concerning educational preferences students born post 1982 comparison students age groups found statistically significant differences chosen majors millenials nonmillenials race using anova ttest procedures sas accomplishments smart search engine marketing summer 2013 used sas r analyze sales vehicle detail page vdp counts market share vdp counts automotive brand demographics geography zip code determined zip codes microtarget search engine marketing sem haystak digital marketing rather marketing solely based 10 mile distance ip address dealership project estimates earn haystak potential 35 million annual revenues using logistic regression determine credit scores spring 2013 used scoring correlation sql logistic procedures sas 25 million record dataset compucredit produce logistic regression model classify consumers good bad credit risks based 16 significant predictors model generates approximately 114k profit per 1000 individuals scored homelessness georgia fall 2012 performed multiple linear regression using regression procedure sas predict counts homeless persons per county georgia lottery sales per person found significant predictor education bachelor science sociology statistics may 2013 kennesaw state university city state gpa gpa 345 gpa 345 sociology statistics skills automotive c com credit client clients ip marketing market microsoft office programs optimization page predict presentations profit relational databases research research design sales sas sound sql statistical analysis professional writing zip additional information honors activities eagle scout boy scouts america presidents list fall 2011 fall 2012 spring 2013 president alpha kappa delta honor society sociology spring 2013 study abroad program paris romania summer 2011,BUSINESS-DEVELOPMENT
bilingual client advocate professional summary organized hardworking reliable social worker dedicated providing effective empathetic help adept documenting case files assessing clients talented setting clients ease handling stressful demands working cases victims abuse accustomed working fastpaced environments proficient communicating clients professionals including attorneys judges police officers others skilled finding implementing best possible solution qualifications ability work effectively initiative well within team respectable verbal writing skills report assessment writing experienced using microsoft office word excel outlook proficient managing complex case loads five years providing exceptional customer service ability comply company policies procedures skilled individualizing case plans empathize clients cultural competent professional experience 022016 042016 bilingual client advocate company name city state answer crisis hotline assess callers needs determine eligibility shelter admission makes appropriate referral provide arrange emergency transportation incoming clients complete intake procedures client arrange immediate needs family manage shelter operations include enforcing shelter rules policies procedures ensuring calm supportive atmosphere maintaining security shelter distributing incoming client mail supporting client participation group meetings conduct daily house meetingchore assignment “ orientation ” groups new residents educationalsupport occur shift documents appropriate information client files communication log timely manner completes appropriate forms maintained resident files 052014 102015 conservatorship cvs specialist company name city state responsibilities determining childs needs arranging additional testing evaluations records assessments need assess families create individualize service plans participating court hearings includes preparing family hearings preparing court reports testifying court childs needs familys progress departments efforts achieve permanency child documenting casework activity monitoring parents children important individuals involved case follow professionals monitor families progress referred parents services random drug testing anger management counseling others maintaining good working relationships child protective services staff law enforcement officials judicial officials legal resources medical professionals community resources visiting children parents least monthly one hour see needs met schedule weekly visits parents children provide transportation complete numerous different types forms investigate case attend actively participate unit meetings trainings family group conferences staff meetings permanency conferences emergency meetings request law enforcement medical educational reports run criminal cps history report abuse utilize state equipment assign laptop printers fax machines conduct home studies accomplishments basic skills development cps conservatorship certificate best title ive intern 2014 successfully managed approximately 40 cases child abuse impressed direct supervisor program director coworkers professionals work ethic complemented multiple times investigation empathy ability form sustain positive relationships challenging clients trusted important projects transporting teenagers toddlers states solve issues required tenured worker 012013 122013 sales assosiate company name city state salesperson customer service manage fitting rooms work departmentwork team member train guide new workers requested manager fast paced environment cashier leadership opportunities 122009 082012 company name city state salesperson customer service clean organize store manager assistant open close store cash register responsible cash train guide new workers make orders answer telephone education 2014 bachelor social work texas womans university city state united states president child abuse prevention society 20132014 member phi alpha national social work honorary society selected honorable dean chancellors list graduated honors magna cum laude 3700 3899 received paid internship child protective services 2014 languages bilingual spanishenglish,ADVOCATE
floral designer summary personable customer service associate dedicated providing highest level customer service outgoing efficient capacity multitask highlights inventory control employee scheduling cash handling banking floral designer organized placing orders person phone customer service excellent multitasker experience june 2013 march 2016 company name city state floral designer designed arrangements wide range events included wedding corporate parties prep work well kept showroom clean maintained properly display january 2011 december 2012 company name city state floral designer opened closed store included counting cash drawers making bank deposits helped customers select products best fit personal needs well floral designing april 2008 august 2009 company name city state cashier cashier main function addition helped unloaded trucks stocked shelves carried merchandise floor customers marked clearance products updated price tags october 2002 april 2008 company name city state managerfloral designer opened closed store included counting cash drawers making bank depositsmaintained visually appealing effective displays entire store answered customers questions addressed problems complaints person via phone helped customers select products best fit personal needs well design floral arrangements cooler display outgoing orders education northwestern college city state dupage medical assistant,DESIGNER
commission specialist skills business administrator project manager data entry business manager performance analyst resultsfocused goal oriented businessfinancial analyst extensive experience business nonprofit health care sectors mba graduate focus project management administration superior analytical quantitative skills proficiency data entry access excel crystal reports various statistical software research analysis leadership supervision programpolicy development data entry process improvement financial cost modeling report writing clinical forecasting trending troubleshooting software tools ms office 365 access excel outlook powerpoint word sharepoint visio sage act fastrax pos crystal reports lotus notes microsoft expressions ima software stars software quickbooks spss gnu pspp microsoft dynamics advanced access excel including building databases creating forms pivot tables ttests standard deviations experience commission specialist jan 2016 current company name city state posts 300000 dollars commissions month reviews processes commission statements 15 insurance carriers per week posts commissions 99 percent accuracy processes adjustments correct commission errors andor discrepancies analyses excel spreadsheets thousands lines revenue consistency performs monthly reconciliation cash general ledger used calculate monthly commission payments interacts variety brokers departments salesforce enters 10 new service lines coverage completes 20 tasks per week salesforce inputs adjusts 20 200 commission payment splits proprietary commission system per month biweekly revenue distribution business healthcare instructor jan 2015 jan 2016 company name city state increased student enrolment 20 year year improved graduation rate program 25 average gpa 30 assisted placement 100 students employed positions medical assistance medical coders technicians edited 100 resumes consistency accuracy relevancy taught 125 students year data entry excel powerpoint word improved accuracy stars database 10 client specialist jan 2014 jan 2016 company name city state attained positive treatment goals 50 residents course two years average provided data entry documentation 110 case files hard copy proprietary database networked 15 different agencies tenure coordinating positive outcomes via longterm goal planning coordinated medical treatment 50 clients including update charts working corporate compliance coordinator grant writer indiana chapter jan 2009 jan 2012 company name city state achieved federal grant eligibility corporation first time local chapter coordinated 10 teams 5 research documentation data edited research reports developed 15 reports word research outcomes chief executive officer developed detailed year end budget report company facilitating sound financial management next year complied data excel processed financials 4 grant proposals networked via email conference 10 team leaders various team members daily basis pharmacy tech assistant case manager jan 2005 jan 2008 company name city state processed 25 hospital discharges including proper documentation phi corporate compliance verified proper documentation 30 clients coordinating record management improved billing efficiency 15 reducing medical insurance claims denials processed 2025 insurance claims per day including data entry claims hospital ehr processed 100 prescriptions per day accuracy 998 stocked 500 prescriptions course employment researched 40 charts applicable documentation updating necessary reporting effective results management education training mba business administration 2012 iona college city state business administration financial accounting operations management quality management quantitative management public policy 2011 suny emprie state college city state public policy policy implementation qualitative methods quantitative methods business compliance relevant coursework advanced excel access powerpoint word project visio salesforce data entry quantitative tools innovation management risk disaster ambulatory care management total quality management operations management relevant concepts business capability analysis data entry marketing analysis balance scorecard swot analysis root cause analysis microsoft office mind mapping process modeling stakeholder list pareto charts decision modeling skills ambulatory care analyst balance billing budget charts crystal reports clients data entry databases database documentation email financials financial financial accounting financial analyst financial management focus forecasting forms general ledger grant proposals innovation insurance leadership lotus notes marketing analysis mba medical assistance access microsoft dynamics excel spreadsheets excel microsoft office ms office outlook powerpoint sharepoint word modeling next operations management pivot tables policy development pos processes process improvement process modeling project management quality management quickbooks report writing reporting research research reports sage sound spss supervision total quality management troubleshooting visio,HEALTHCARE
material tooling control lead summary qualified manufacturing manager electrician stays current public safety security standards safely operates maneuvers diverse range heavy duty construction equipment looking longterm position organization values organizational culture integrity highlights certified forklift operator back hoe operator electric palette jack operator pipe laying threading bending safety trained oriented blueprint reading excellent driving record strong communication skills work experience material tooling control lead 012012 current company name city state helped achieve company goals supporting production workers identified implemented change workplace policy procedure positively effect production rate quality supervised team eight skilled production tooling machine operators inspected finished products quality adherence customer specifications monitored production processes adjusted schedules adhered applicable regulations policies procedures health safety environmental compliance worked managers implement companys policies goals troubleshooted problems equipment devices products operated manufacturing machinery forklift hem saw sheer table saw chop saw drill recipicating saw bale inspector 012011 012012 company name city state changed equipment new product adjusted machine feed speed machine malfunctioned helped achieve company goals supporting production workers started machine operations inserting control instructions control units safely operated forklift chef 012011 012012 company name city state consistently kept clean safe environment adhering federal state local sanitation safety requirements ensured smooth kitchen operation overseeing daily product inventory purchasing receiving conducted daily inspections maintained food sanitation kitchen equipment safety reports displayed positive friendly attitude towards customers fellow team members electrician apprentice 012008 012009 company name city state worked projects provided value department company client base implemented vast knowledge electronics principles resolve complex electrical problems maintained accurate electronic instrument inventory support safe efficient operation frequently worked overtime weekends holidays coowner martial arts instructor 012007 012012 company name city state taught clients modify exercises appropriately avoid injury contributed operation clean friendly well maintained health club encouraged clients engage group fitness classes activities gym meet fitness goals led learning enhancement classes focused improving martial arts people skills needed success fitness goals electrical forman 012005 012008 company name city state oversaw production efforts guarantee projects completed timely budgetconscious manner maintained open effective communications project teams increase productivity interpreted electrical mechanical schematics blueprints diagrams diagnosed equipment malfunctions completed repairs restore equipment maintain uptime implemented vast knowledge electronics principles resolve complex electrical problems installed electrical wiring remodeling projects frequently worked overtime weekends holidays electrician 011999 012004 company name city state interpreted electrical mechanical schematics blueprints diagrams implemented vast knowledge electronics principles resolve complex electrical problems maintained accurate electronic instrument inventory support safe efficient operation installed electrical wiring remodeling projects laid threaded pipe frequently worked overtime weekends holidays skills ability operate forklifts backhoes electric palette jacks heavy machinery proficient microsoft estitrack dynamics ax programs proficient scheduling training managing manufacturing floor efficiently able provide customer service management experience 20 people manufacturing floor installation underground utilities piping ability install operate electrical products meter centers panels ability favorably introduce change workplace environment pipe fitter ​ education high school diploma 2000 northside skill center city state electricians license electrician northeast flordia builders association city state usa,ARTS
sales summary dedicated security enforcement professional 5 years managing security teams 20 years protecting professional environments personable leader comfortably interacts people diverse cultures backgrounds highlights cpr child cpr training report analysis investigative procedures interviews interrogations defensive driving training osha training aed certified fire response accomplishments upgraded company surveillance system 28 42 security cameras inclusive motion detector systems skills cpr first aid report writing documentation leadership experience 102015 112015 sales company name city state identified prospective customers using lead generating methods performing average 50 cold calls per day participated various incentive programs contests designed support achievement production goals sold first car immediately training personal referral 012015 092015 sales company name city state identify customer needs match needs company products services overcome customer objections resistance meet established performance objectives 072014 012015 sales company name city state identify acquire high quality longterm “ preferred ” customers support growth costco road show program participation primary responsibility make sales presentations prospective dsw customers pre identified costco locations occasion similar duties may performed retailers communicate frontline conditions customer problems manager create maintain contracts accounting service documentation logs required manager serve company representative costco management ensure ds services america represented professional manner times communicate store management needed ensure store booth set completed according ds services america costco standards 062014 072014 catering chef company name city state prepared food items sandwiches salads soups beverages 052014 062014 server company name city state served items requested customers processed payment 102011 052014 loss prevention officer company name city state first responder medical fie emergencies recommended improvements security systems procedures supplied internal external security hotel 410 guest rooms reduced general liability claims 5 safety audits training conducted site reviews security audits made recommendations management based findings developed procedures emergency response crisis management physical security information protection incident management investigation units counseled management cut spending without compromising safety security companys assets developed implemented training procedures newly hired personnel 062008 012010 construction security supervisor company name city state managed staff schedules shifts events minimize overtime costs managed 6 security officers construction 12 story highrise building developed implemented training procedures newly hired personnel counseled management cut spending without compromising safety security companys assets developed procedures emergency response crisis management physical security information protection incident management investigation units 062008 062009 security officer company name city state implemented video surveillance motion detection closedcircuit television systems aid monitoring premises recommended improvements security systems procedures issued criminal trespass warnings possible suspects assisted police apprehending processing shoplifters monitored entire facility using cctv simultaneously performing dispatch duties communicated enforced compliance state local laws emphasizing company standards professionalism safety 042006 062008 security officer company name city state monitored entire facility using cctv simultaneously performing dispatch duties issued criminal trespass warnings possible suspects assisted police apprehending processing shoplifters 012006 062006 security officer company name city state issued criminal trespass warnings possible suspects assisted police apprehending processing shoplifters monitored entire facility using cctv simultaneously performing dispatch duties 082003 012006 loss prevention officer company name city state issued criminal trespass warnings possible suspects assisted police apprehending processing shoplifters monitored entire facility using cctv simultaneously performing dispatch duties 022003 072003 security company name city state monitored entire facility using cctv simultaneously performing dispatch duties 022000 022003 room service assistant manager company name city state oversaw delivery food quality control inventory control scheduling 012000 012003 owner company name city state owner catering business 011999 012000 line cook company name city state catering chef server catering deli 011997 011999 line cook company name city state line cook 041996 091996 line cook company name city state line cook education 1996 culinary certificate culinary western culinary city state usa gpa graduated top 10 class 500 graduated top 10 class 500 working bachelors san francisco state city state usa ttended 989 691 specialized history american foreign policy 1989 associate arts history skyline college city state usa,SALES
hr manager highlights senior human resources strategist recruitment manager talent management strategic recruitment planning organizational development topperforming human resources professional 10 years experience providing innovative resultsdriven leadership within small large organizations proven ability effectively communicate staff corporate levels create inspire positive relationships build solid teams professional employees expert designing effective recruiting strategies targeting topquality talent performing contract negotiations creating initiatives improving employee satisfaction retention characterized compassionate manager strategic leader executive recruiter value offered workforce planning team building facilitation project management vendor relations fmla employee retention performance appraisal behavioral interviewing performance improvement employment branding recruitment training development accomplishments phr professional human resource management society human resource managers shrm publications att temphelp build buy barrow success atts wisconsin manual sales hiring protocols att strategies identification selection retention impact recruiting question design makes difference instructor uwm school continuing education certification course attractretainsucseed designing recruitment strategies align business objectives experience hr manager march 2013 current company name overvie corporate hr manager project management consultancy firm offering advisory services life science biotechnology medical device industries provide strategic direction design areas affecting talent acquisition onboarding performance management instructional training design primary responsibilities involve aligning talent acquisition strategies practice concentrations subject matter needs focus recruitment search interview offer contracting retention employee relations associate satisfaction performance management analytics evaluation design job descriptions work design trainingdevelopment member leadership team serving capacity director talent assimilation also focus extensively succession planning training leaders tactical operational human capital organization change management strategies manager hr corporate recruiter hr consultant january 2006 march 2013 company name company division specializing stateoftheart recruiting design hr administration change management initiatives large public company coordinated fullcycle recruiting retention strategies management positions corporate headquarters nationwide facilities partnered hiring managers provide insight direction regarding interview selection processes developed corporate recruiting policies joined corporate hr team assist interview job fair training projects report weekly metrics senior management spearheaded implementation companys first applicant tracking system region redesign interview techniques question design skill evaluation situational analysis study reduced total turnover rate 20 decreased turnover 35 chicago region created vendor management system clear contract negotiation process lead selection advisor determined traits experience attributes necessary specialized positions recruit hire toptalent improved paper communication process implementing efax system reduced unethical inappropriate behavior avoiding turnover design recruitment protocols initial question design followup sr hr generalistlead recruiting manager january 1998 january 2006 company name city state provided human resources recruitment hr generalist support growing placement firm consisting approximately 38 ft 514 pttemporary employees oversaw marketing hr opportunities recruitment qualified candidates conducted research lead recruitment design implementation manager additionally responsibility ensure contract compliance monitor service level metrics designed new databases internet searches modalities find passive active candidates promoted hr generalist hr recruiting manager based strong performance process improvement recruitment initiatives performance management administered fullcycle recruiting retention processes largest branch consisting 1500 employees managed eeoc fsla ada fmla employee relations workmans compensation benefits administration payroll coordinated new hire orientations facilitated trainings advised managers performance management employee evaluations compensation promotions terminations employee relations generalist january 1992 january 1998 company name state managed hr operations generalist duties across nation institute consisting 1700 employees 30 facilities oversaw employee relations fmlas eeoc ada fsla benefits payroll directed hiring managers company policies procedures performance management terminations monitor recruitment fillrates illinois reduced unethical inappropriate behavior avoiding turnover key contributor applicant tracking system created company policy guide supervisors senior management developed implemented employee wellness referral bonus programs managed annual budget 2m education ms human resources marquette university city state gpa cum laude cum laude human resources jd john marshall law school ba bachelor arts marquette university city state skills ada art benefits benefits administration biotechnology branding budget change management contract negotiations contract negotiation databases designing direction employee relations senior management fax focus hiring human resources hr team building leadership director marketing organizational development payroll performance appraisal performance management policies processes process improvement project management protocols quality recruitment recruiting recruiter research strategic strategist training design vendor management vendor relations,HR
business development marketing representative summary motivated marketing manager specializing budgeting project management staff training development thoroughly understands client preferences needs effectively manages sales teams optimize customer satisfaction boost sales highlights skilled ms office as400 excel quickens cubspicklan fluent spanish strong interpersonal skills skilled multitasker account management brand recognition optimization crossfunctional team leadership public relations expert excellent communication skills team building expertise consultative sales techniques accomplishments created strategies develop expand existing customer sales resulted number increase monthly salesmanaged portfolio number accounts totaling amount saleshired trained managed team number successful product managerslaunched aggressive growth plans helped increase customer base number number customers experience business development marketing representative january 2000 current company name city state identified developed evaluated marketing strategies based knowledge company objectives market trends incoming calls dealers consumers maintain healthy reputable relationship dealers management negotiated favorable contract structures fees criteria exceptions researched banking guidelines statutory requirements stay updated new laws applicationsresearched beneficial investment opportunities made recommendations senior management review credit bureau applications consumers decision making approvals declines program guidelines criteria train dealers criteria program guidelines approval accuracy submitting applicationsdeveloped solid estate tax code knowledge base continued research training assist dealers maintaining favorable look book ratio submitted deals problem solving dealer packages submitted funding house support assigned field representatives market house products direct mail internet leads automated internet advertising etc generating business communicate customers andor opposing counsels regarding status account review chapter 13 plans objections value interest vehicles order obtain attorney negotiate customers attorneys junior accounting clerk case analyst skip tracer january 1991 january 2000 company name city state collected data prepare draft settlement packages clientsdrafted various court documents invoices enclosures attorneys request reconciling 1300 payments 2000 invoices daily managed communication courts regarding status petitions granted ordersanalyzed law sources including statutes recorded judicial decisions legal articles constitutions legal codestrained new employees office equipment job duties organized legal memoranda client correspondenceprocessed summons subpoenas appeals motions loan processor january 1989 december 1990 company name city state adhered federal state compliance guidelines relative retail mortgage lending interviewed average number mortgage loan applicants per monthperformed daily maintenance loan applicant databaseanalyzed applicants financial status credit property evaluation determine feasibility granting loancreated financial analysis reports commercial real estate borrowers financial statements lease reviews market researcheffectively managed number client relationshipsprovided expert financial advice mortgage educational personal loansperformed daily maintenance loan applicant database education accounting business certificate accounting 1995 cypress community college city state us coursework accounting finance business administration certificate management 1111 xxxx seminar city state us completed mortgage underwriter training legal marketing management seminar languages bilingual spanishenglish affiliations review chapter 13 plans objections value interest vehicles order obtain attorney negotiate customers attorneys skills banking credit decisions credit evaluation advertising business development buyer buyingprocurement sales calls exceptions internet advertising leads marketing problem solving filing incoming calls accounting billing clerk invoices payments skip tracer bankruptcy mortgage loans sales account management business development team building marketing plans territory management staff management training,BUSINESS-DEVELOPMENT
chef instructor professor summary dynamic resourceful skilled teacher instructor business owner chef years experienceproblem solver strategic planning risk management service quality improvement staff training staffretention programs team building team leadership takes immediate action problems arise motivator problem resolution employee scheduling event management promotion expense control high level work standards adjust priorities quickly understands motivates employees customers analyzing understanding making feel valued understood culinary instructor teaching within college level nine consecutive years highly respected highlights excellent leadership partners well others proved ability plan organize manage business human resources leadership community outreach operations startup analytical skills improvement organizational restructure change amazing work ethic great motivator builds great teams achieve superior results organized team leadership microsoft office tools staff development motivation training programs event management promotion performance cost experience chef instructor professor 102006 082015 company name city state culinary science food service food safety sanitation customer service skills lecturelab class students credit noncredit programs instruct supervise students volume food preparation breakfast lunch dinner service cafeteria professional industrial kitchen lecture related topics dealing food preparation proper tools sanitation kitchen operations addition normal teaching responsibilities position requires management ordering food products analyzing food costs portion control menu planning merchandising kitchen sanitation kitchen maintenance enjoy working college students diverse academic socioeconomic cultural sexual orientations disabilities ethnic backgrounds emphasized importance students ability build positive relationships building trust team environment wrote implemented culinary team feed homeless charlestons streets extremely high work ethics set standards expected self staff students pastry chefmanager 011995 011997 company name city state patissier boulangar baking pastry chef promoted garde manger adding responsibilities preparation cold foods salads appetizers pates charcuterie itemsshe quickly promoted chef de cuisine coexisting moved mother propertyheritage inn sun city arizona assistant director kitchendining room manager long term care skilled nursing facility quality control foods beverage served residents guests employees direction facilitation safety sanitation maintenance programs employees community hiring training personnel front back house accountability line expectations plating presentations well chef positions execution resident facility specialty functions menu planning implementation education bachelor science business management 2012 art institute pittsburgh city state usa associate applied science culinary arts 1998 art institute phoenix city state usa valedictorian outstanding culinary achievement award presidents honor roll 38 gpa personal information grew farm small town superior pennsylvania early influences centered food grandparents grew sold vegetables meats dennis turkey farm known customer satisfaction ‘ clean farm practices learned environmental stewardship grandparents farmed holistically fondly remember working grandpa dennis plucking turkey feathers processing chickens fill latest ordersinside farmhouse sat wide eyed watching grandmother make seemed like magic big wooden bowl filling orders family restaurant called glisans credit grandmother instilling within passion savory baking using chef senses worked practically life form within hospitality world creative positive warm personable strong attention detail management skills pride myselfon quality work strong work ethic pride high customer satisfaction client retention true leader fantastic administrator teacher additional information 19982000carter carter pcowned operated small catering establishment exhusband primarily catering church government homeless shelters carter carter pc owned real estate group spearheaded husband 199596 wigwam resort five star fine dining establishment banquet server room attendant responsible plating presentations delivery inhouse clients chef de partie pre1995 dennis turkey farm glisan restaurant –employed familyowned business pastry chef sales processor skills influential problem solver strategic planning risk management service quality improvement staff training staffretention programs team building team leadership takes immediate action problems arise motivator problem resolution employee scheduling event management promotion expense control high level work standards adjust priorities quicklyunderstands motivates employees customers analyzing understanding making feel valued understood environmental stewardshipserv safe manager culinary science lecture hospitality responsibilities including quality control foods beverage direction facilitation safety sanitation maintenance programs hiring training personnel foh boh accountability time line expectations procedures created implemented grading rubrics haacp food flow,CHEF
banking summary highenergy manager successful building motivating dynamic teams cultivates company culture staff members feel comfortable voicing questions concerns well contributing new ideas drive company growth supervision training client relations specialist computersavvy multi tasking savvy sound judgment team management calm pressure meticulous attention detail experience banking august 2013 current company name store manager august 2012 november 2012 company name city state managed team 10 opened new store location assisted recruiting training new staff delivered excellent customer service greeting assisting customer developed departments first incentive performance plan motivated team resulted 23 increase sales team surpassed revenue goals four consecutive quarters store manager february 2008 june 2012 company name city state managed team 6 completed series training sessions advance assistant manager store manager directed supervised employees engaged sales inventorytaking reconciling cash receipts initiated program standardized employee training led increase customer satisfaction 12 addressed customer inquiries resolved complaints education high school diploma 2010 federal way senior high school state united states skills assistant manager customer satisfaction excellent customer service inventory reconciling recruiting sales employee training,BANKING
financial accountant summary accomplished accountant highly skilled controller 8 years experience keen ability influence processes integral company growth drive operational excellence achieve objectives expertise financial statement preparation analysis operational management forecasting cost control open clear communicator demonstrated vision disciplined execution accomplishments developed implemented fee calculation new hybrid product added product pallet ubs switzerland ag assessed accounting system structures converted companys accounting system sap b1 rising tide gmbh led development three new financial reporting methods measure productivity efficiency barclays suisse sa implemented processes utilised accounts receivable subledger accounting customer attribute reporting ul ag prepared complex financial statements interimannual reports banks holding companies barclays suisse sa highlights financial reporting expert variance analysis pl management process improvement complex problem solving critical thinking analytical decisive experience 012016 current financial accountant company name city state monitor net capital bank using daily controls calculate monthly fees clients account maintenance monthly quarterly basis provide various analyses variance intercompany balance sheet pl using sap avaloq enhance consolidation reporting ifrs optimising flux information collaborate finance team provide accurate timely month end reporting setting maintaining planning task lists 072015 122016 business analyst company name city state provided accurate information month end journal adjustments provisions related lombard credits nonperforming loans impairments deposit accounts taxes analysing account activities period required management transaction error accounts collaborating reconciliations cash department improve account clearing process 092014 122014 financial accountant company name city state provided reports monthly securities position reporting breaks performed regulatory reporting group management analysing short term liquidity ratio minimal reserves capital adequacy comprehensive balance sheet interest rate retrocessions expenses used reconciliation process analyse clear daily cash account breaks fees interests expenses accruals prepared various financial reporting schedules daily control earning analysis etc collaborated team group projects update systems various projects 062014 092014 accountant analyst company name city state performed accounts analysis balance sheet pl provide explanations variances reconciliations intercompany accounting close related tasks 062013 122013 project accountant administrator company name city state participated leading sap b1 implementation setting organisation structure planning creating testing scenario 062012 052013 senior financial accountant company name city state prepared financial regulatory reports required laws regulations board directors us gaap tracked intellectual property royalty spending approved requests payments analysed costs revenues related logistics 122011 052012 accountant company name city state maintained full responsibility monthly quarterly financial statement preparation two subsidiaries collaborated auditors banks tax returns vat ifrs reporting provide accurate reports analysis 062009 122009 cost analyst company name city state prepared p ayroll costs headcount reporting prepared booked operating expenses accruals prepared cost centre reports local head office prepared monthly annual expense forecasts including necessary recommended action required manage costs achieve budget 062008 112011 financial control analyst company name city state managed accounting operations accounting close account reporting reconciliations 3 entities 071996 112007 consultant finance administrative support company name city state roles different industries food beverages financial services specialisation implementation new organisational structures education 2008 bachelor arts accounting controlling ens cachan city france 2012 certificate business accounting chartered institution management accountant uk languages bilingual englishspanish french mother tongue conversational business german skills excel access erp sap hyperion essbase cognos accounting software sage banking system abacus avaloq temenos,ACCOUNTANT
quality assurance associate summary enthusiastic chemist eager pursue lasting career agriculture industry detailoriented chemist expertise instrumentation physical wet chemistry formulation well coordinating testing development highlights hplc gc ftir uvvis physical chemistry techniques gmpgcp accomplishments led preformulation formulation development topical cream gel psoriases successfully entered clinical trials experience 012011 current quality assurance associate company name city state preparation configuration execution authoring reports iq oq pq protocols labware lims trackwise systems managed quality systems change control site training deviation capa compliance programs eisai responsibilities include administration development trackwise plateau learning management system labware lims systems qa oversight validation activities plateau learning management system deviation investigations capa sop review site engineering automation systems developed provided training local global change management cgmp deviationcapa compliance processes site personnel reviewed approved master batch records mbrs lot packaging records lprs commercial batch release work within qa audit department regulatory site audits assist responding regulatory inspection observations support clinical organization providing oversight clinical lot record packaging specifically review provide disposition decision packaged clinical trial material 012005 012011 senior researcher formulation company name city state lead formulation chemist design execution development programs deliver specific topical lyophilized product attributes designed studies substantiate formulation excipient choice use levels desired product aesthetic attributes responsible preclinical toxicology study drug product manufacture testing generated interpreted study data determine physicochemical stability drug excipient compatibility studies relevant studies including solubilityphsolubility profiles pka partition coefficient studies formulation development process communicated formulation development program status goals timelines senior management writing detailed technical reports completed formulation development programs periodic reports ongoing programs performed bimonthly series technical presentations product development group regularly presented data monthly local project team meetings scaleup process development cream formulation lyophilized parental formulations assisted preparation chemistry manufacturing controlcmc sections ind anda nda submissions evaluated clinical scientific literature identify potential product differentiators new product opportunities employed chromatography spectroscopy spectrophotometry techniques 012003 012005 quality control chemist company name city state responsible performing dissolution testing content uniformity acid resistance assay solid oral dosage products cgmp environment managed stability program oral solid dose products performed uspnf compendial testing ensure raw material compliance utilizing analytical wet chemistry techniques investigated specification trend data appropriate capa authoring technical review analytical sops 012001 012003 quality control analytical chemist company name city state responsible performing physical chemical cgmp testing ophthalmic formulations performed raw material process finished product testing well method transfers quality control developed validated stability indicating compendial noncompendial analytical methods accordance ich fda guidelines 011998 012001 chemist supervisor company name city state supervision busy contract laboratory responsible running developing validating methods wet chemistry icp aa gflaa instruments responsible preparation reports communication results customers 011995 011997 chemist company name city state performed toxicological screening conformational studies using gcms horse serum urine illegal banned drugs metabolites conducted qualitative quantitative analysis education 2014 master science chemistry university north carolina city state us 1996 bachelor science forensic science michigan state university city state us presentations performed quarterly series technical presentations product development group regularly presented data monthly local project team meetings presented data formulation recommendations senior leadership skills hplc gc physical chemistry uvvis,AGRICULTURE
product specialist professional summary seeking fulltime opportunity relates business administration core qualifications critical thinking eye detail effective multitasker verbal communication territory growth business development strategic planning time management ability experience 102015 current product specialist company name city state checked vendors changed verified prices created tested promotions emphasized fast friendly customer service offered product recommendations appropriate 102014 102015 sales representative company name city state coldcalled prospective customers build relationship maintained productive relationships existing customers exceptional followup sales delivered products customers timely manner established new customer accounts evaluated competitors performed market research achieved monthly sales goals 052014 052016 fitness coach company name city state suggested exercise modifications individual students avoid strain injury encouraged members continue attending group fitness classes corrected dangerous movements suggested alternate exercises talked oneonone members fitness needs eating habits 112009 102014 assistant manager company name city state executed cash transactions quickly accurately greeted customers oversaw overnight store operations including staff assignments production lists delegated tasks team members optimize productivity supervised 57 employees per shift ordered shelved weekly sale items customers developed positive vendor relationships verified inventory counts bookkeeping backup education november 2015 business administration aib college business city state business administration may 2014 business administration des moines area community college city state business administration personal information place birth pella iowa date birth march 16th 1993 present resident knoxville iowa sex female status married hobbies travel hiking biking reading writing skills microsoft office word excel outlook powerpoint great organizational skills selfstarter excellent problem solver additional information volunteer work march 2015 current marion county humane society knoxville iowa walked dogs worked obedience training,FITNESS
aviation safety assistant career overview receive telephone calls give routine nonroutine information answer questions direct calls visitors appropriate person office receive control internalexternal correspondence congress commissioners well suspense items routing materials directly appropriate person office action prepare type variety correspondence reports forms requisitions requests personnel actions legal documents using personal computer reviewing grammar syntax according established policies prior routing final copies signature determine deadlines offer suggestions concerning actions taken organize maintain official files records manuals handbooks data manual electronic maintain supervisors calendar schedule appointments meetingsconferences prepare notes regarding topics discussed make travel arrangements prepare travel vouchers serves purchase card holder business unit responsible procuring supplies materials balancing reconciling credit card statements invoices ensure accuracy collecting retrieving consolidating responses program managers used reporting documenting tracking commitments behalf program managers business units ensure deadlinestime frames met timekeeper employees supervision director utilizes office automation software word processing database management electronic spreadsheet applications recommends implements changes clerical administrative policies procedures office along providing accurate timely advice regarding administrative processes efficiencies whole applies comprehensive body human resources rules procedures technical methods necessary support staffing functions applies appointing authority criteria qualification standards employment regulations procedures assist specialists managers recruiting selecting applicants employment initiates tentative firm job offers selected applicants explaining federal employment benefits applicants obtaining transfer data applicants currently federal service mentors throughout hiring process program specialist onboarding processes new hires acceptance letters onboarding paperwork issuing oath office assisting collection processing new hire documentation alternate program specialist training agencywide staffing time keeping benefits compiling weekly activity gains losses reports completed certificate courses graduate school federal human resources overview position classification staffing employeelabor relations served records management custodian human resources 032011032511answering phones scheduling appointments maintaining calendars multiple directors ordering supplies arranging facilitating staff meetings component heads directors taking minutes maintaining files records management systems compilingmerging organizational charts phone rosters emergency recall systems arranging travel staff using governmentauthorized systems time attendance keeping drafting editing inter outeroffice correspondence tracking suspense items response completion working budget finance personnel funding tracking funding spend plans fiscal quarter event coordination planning front office project management greeting visitors distributing mail draftingediting operating instructions memos according standardized dod templates duties assigned sorts distributes mail answers phones inspector general executive staff greets announces visitors executive staff performs time keeping duties front officeinspector general maintains orders supplies executive staffinspector general updates contact lists inspector generals staff treasury executives manages calendars executive staff schedules meetings appointments hosts teleconferences internet meetings directors executives prepares weekly report treasury reviews controls edits maintains correspondence system suspense itemscongressional correspondence updates reports reconciles purchase order requests invoices director financeaccountability takes minutes senior staff meetings directors meetings via webex prepares various forms internal external correspondence inspector generals approval signature posts assignments sharepoint website review chief operations enters tracks retrieves data various electronic databases handles travel arrangements inspector general special advisor associate inspector general mission support needed govtrip attends meetings delegated management represent tigta serves resource person administrative staff training various systems projects needed aids onboarding process new executives new hires teaching various procedures systems trainingoverview editing reviewing gathering compiling information igs review using judgment various projects determine best course action areas concern able work independently utilize available resources needed support guidance receiving calls visitors determining nature business giving routine nonroutine information answering questions accordance service policies operations directs callers visitors appropriate person office sorting distributing mail suspense items routing directly appropriate person office action following outstanding controls assembling background information routing mail supervisor preparing correspondence reports requisitions requests personnel actions legal documents using electronic typewriter word processor pc reviewing outgoing correspondence proper format conformance procedural instructions grammar punctuation spelling attachments organizing maintaining files records manuals handbooks related materials keeping master files updated maintaining managers calendar schedules appointments assembles background materials prepares agenda coordinates travel arrangements inputting retrieving extracting information using electronic databases building case files revenue officers managing case files needed per managers discretion handling sensitive confidential information according procedures ensure data security participating workgroup training meeting sessions document minutes providing basic coordination pertinent information office functions internal external customers ordering required tests requesting ad managing medical records ensuring accuracy completion according policy scheduling appointments patients greeting patients family members visitors clinical setting requesting maintaining medical records encounter forms internal external providers determining eligibility means testing travel vouchers upon requests upon due date andor requests transcribing doctors orders essential testing return appointments registering patients er visits updating demographics financial information using electronic databases processing patients id cards photos compiling inpatient daily census reports creating maintaining updating medical records using terminal digit filing system processing requests medical records accordance privacy act hippa guidelines ensure patient privacy protection maintaining daily contact staff patients visitors exceptional people skills performing reception duties records keeping clerical duties related patient care handling request lab ekg xray procedures transcribing doctors orders coordinating referrals specialty areas scheduling patients appointments answering incoming calls general public well patients family members regarding appointment changes directions instructions outsourcing interviewing patients regarding initial treatment eligibility treatment capturing patient demographics registering new patients medical treatment reviews records administrative errors ensures means tests completed prior patient seen supervisor ola mcghee 9015238990 okay contact supervisor yes professional experience 082014 aviation safety assistant company name city state supervisor greg benson 4044745700 salary 5322100 usd per year hours per week 40 series 0303 pay plan fg grade 07 032013 072014 administrative assistant company name city state supervisor barbara fiebich 2406135324 salary 5562200 usd per year hours per week 40 series 0318 pay plan gs grade 09 042011 032013 human resourcesadministrative assistant company name city state supervisor patrick waller 3012226000 salary 4343100 usd per year hours per week 40 series 0318203 pay plan gs grade 07 082008 092009 group secretary company name city state supervisor bobbie graham 9015441314 salary 3400000 usd per year hours per week 40 series 0318 pay plan gs grade 05 education 6 2009 nursing business college gpa gpa 30 gpa 30 maximum 40 credits earned 410 semester hours nursing business human growth development anatomy physiology ii medical terminology public speaking general psychology ii english composition intro computers 5 1988 safety training 199820012004 medical terminology 2004 ms office 2005 hippa training 2002present typing 55 wpm idrs training 2008 ics windows 2009 fedstate training 2009 tcmparis 2009 webta 2009 webex 2010 sharepoint 2010 management assistant cpe 2010 sharepoint training 2011 visio training 2011 federal human resources overview graduate school 2012 position classification graduate school 2012 staffing graduate school 2012 employeelabor relations graduate school 2012 general education office education central high city state united states general education office education 12 2012 nursing organizational leadership college gpa gpa 20 gpa 20 maximum 40 credits earned 49 semester hours nursing organizational leadership medical terminology anatomy physiology anatomy physiology ii psychology ii iii nutrition english composition public speaking psychology organizational theory foundations math english reading analysis public administration leadership development university memphis city state united states southwest tennessee community college city state united states certifications time keeping purchase card holder govtrip recommending ensuring cost effective use funds operation maintenance travel program travel card holder records management budgeting pcps regis formerly boss performing basic budget accounting assignments collecting financial data performing reconciliations compile summarize data prepare reports compiling obtaining summarizing narrative information quantitative data using excel ms word office software programs eg power point serve tools accounting reporting enter modify retrieve delete information automated accounting system answering phones collecting distributing preparing mail data entry case updates eir preparing requisitions forms maintenance preparing training materials providing technology logistics support gathering information use conducting analysis policies impact programs internal revenue service 5000 ellin road lanham md 20706 personal information united states 032013 072013 salary 5562200 usd per year hours per week 40 series 0318 pay plan gs grade 9 languages read spanish skills accounting basic budgeting budget data entry english financial forms funds human resources hr labor relations leadership development logistics math medical terminology excel mail ms office office power point windows ms word organizational personnel policies psychology psychology public speaking reading read reporting safety spanish staffing supervisor tax answering phones training materials treasury typing 55 wpm visio written composition additional information united states 032013 072013 salary 5562200 usd per year hours per week 40 series 0318 pay plan gs grade 9 novice novice novice affiliations national honor society college students inductee additional information monetary award performance job 2012 monetary award 2008 sustained outstanding performance job pin awarded 2008 valuable suggestion submitted save money facility monetary award team effort achievement 2005,AVIATION
executive chef summary executive chef certified chef 8 years expertly trained classic french cuisine le cordon bleu specializes caribbean mediterranean indian central american cuisine currently looking obtain position hospitality field provides opportunities continued growth development utilize current knowledge skills continuously improve operational quality efficiency highlights servsafe certified high volume production capability focus portion cost control inventory management familiarity sous vide technique strategic organizational skills attention detail dependable accomplishments received core 4 award received cfe award number one account monthly retention meetings fmpp cc experience 022014 current executive chef company name city state acting manager staff 50 employees continuously improving menus seasonal sustainable local products available purchasing managing inventory daily menus produce special catering monthly promotions training staff overseeing kitchen utility food service workers maintain budget 25m food cost 32 plate cost 232 responsible special functions 102000 plus responsible bohfoh supervisors sous chef unit manager admin responsible supplying food 940 students 2000 meals 24 hours day implemented supported company initiatives programs effectively manage assist kitchen staff producing food banquets catered events member dining areas followed proper food handling methods maintained correct temperature food products conducted daily inspections maintained food sanitation kitchen equipment safety reports regularly developed new recipes accordance consumer tastes nutritional needs budgetary considerations 042013 112013 rd executive chef company name city state responsible creating testing recipes shooting new plate designs retail marketing team disperse accounts websites billboards training tools creating programs test new accounts world wide involving food trends gluten freevegan local sustainable grass fed etc designing new menus cater ceo cfo presidents etc well new manager hires office weekly training communicating directly dietitians match health standards company innovative healthy simultaneously traveling accounts state help food cost budgeting training ensured smooth kitchen operation overseeing daily product inventory purchasing receiving identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction attend meetings acquire new vendors approved company 092011 042013 head chef company name city state acting manager staff 100 employees continuously improving standards choa control purchasing produce special catering monthly promotions managing inventory maintain budget 55m food cost 36 responsible special functions 102000 plus responsible caféretail sales 15001800 covers per day responsible supplying food 256 patient beds every meal period expertly estimated staffing needs adjusted hourly schedules accordance demand patterns budget local labor laws implemented supported company initiatives programs 092010 092011 sous chef company name city state acting manager staff 70 employees controlled purchasing food beverage equipment tableware expendables maintain budget 15m responsible special functions 10200 plus responsible 3 venues 900 covers per day actively participated staff meetings operated effective management team leader regularly developed new recipes accordance consumer tastes nutritional needs budgetary considerations education associate occupational science degree culinary le cordon bleu college culinary arts atlanta city state united states nutrition courses coursework pastry arts classes restaurant facility operations skills controlling budget designing menus organizational inventory skills management marketing conducting meetings public speaking trainer microsoft office excel publisher powerpoint purchasing retail sales,CHEF
office managermanaging director professional summary innovative customeroriented healthcare administrator background managed ambulatory longterm care strong background quality assurance claims analysis management principles practices seeking leadership role within integrated delivery system skills strong p resentation skills accomplished leader patient evaluationintervention professional bedside manner adept prioritizingmanaging deadlines patientfocused care trained pre postsurgical care competent physical assessments minor surgery assistance awareness work history office managermanaging director 022014 current company name – city state overseeing entire clinical department ensuring physician orders followed requested overseeing office staff daily operations company day day problem solving departments office well taking problematic phone calls departments hiring training new office staff hiring training new doctors physician assistants completing necessary paperwork enrolling doctors pas medicare malpractice insurance setting new employees practice fusion payroll communicating doctors physician assistants daily basis ensure day running smoothly resolving issues may marketing home health companies company payroll quality assurance quality assurance 042013 022014 company name – city state liaising patients nurses doctors pharmacists various medical personnel daily basis provide utmost service involved patient care follow patients doctors nurses ensure everything accomplished required inputting patient information doctors notes electronic medical records ordering following laboratory diagnostic workup requested doctor well calling medication pharmacy recruited hired trained coached average number new employees per year established maintained systems safely met residents needs skillfully developed departmental goals objectives standards performance policies procedures developed system staff communication ensured proper implementation treatment plans comprehensive patient care consistently complied applicable laws regulations ensured facility adhered medicare medicaid regulations interpreted communicated new revised policies staff established oversaw implementation effective budgeting accounting system improved efficiency reduced costs developed achieved financial growth goals continually maintained improved companys reputation positive image markets served encouraged creative thinking problem solving empowerment part facility management group improve morale teamwork routinely collaborated department managers correct problems improve services supervised managed daily activities clinical team consisting number physicians nurses support staff facilitated ongoing assessment patientfamily needs implementation interdisciplinary team care plan investigated reported issues relating patient care conditions might hinder patient wellbeing led clinical team delivering care services promoted optimal resident health volunteer 092011 052013 company name – city state interviewed patients obtain medical information weight height measurements vital signs documented patient information obtained interviews completed clinical rotations geriatrics responsible primary care case management medication management assessed patients documented medical histories evaluated patient care needs prioritized treatment maintained patient flow assisted doctors surgeries noninvasive procedures collected blood tissue laboratory specimens prepared lab testing performed vitalsglucose testing assisted administering injections urinalysis managed care postoperative patients discharge accurately recorded reported test results according established procedures healthcare 012009 012011 company name effectively communicated patients convey information procedures clear concise manner consistently updated patient charts performed blood work assisted doctors surgery conducted patient physicals aided patient therapy sessions loretto hospital bethany hospital education md 1 2011 windsor university school medicine city top number class continuing education topic awards school diligence award 2005 writers craft award – 2005 world issues award 2005 skills charts concise hiring insurance notes marketing office payroll personnel problem solving quality assurance phone additional information awards school diligence award 2005 writers craft award 2005 world issues award 2005 volunteer ann robert h lurie childrens hospital chicago illinois formerly childrens memorial hospital,HEALTHCARE
senior construction project manager summary construction manager successful finding costeffective solutions various challenges arise residential commercial construction highlights permit processing building codes regulations safe job site setup site safety coordinator organized detailoriented baseline schedules creation ms office proficient project budgeting cost control superb management skills accomplishments managed amount project supervising team number workers led construction new number home construction project trained mentored number construction workers general laborers apprentices experience senior construction project manager 082015 052016 company name city state directed construction projects budgets 5m working alongside usaf usace nasa clients along vendors consultants technical specialists prepared provided schedule progress reports analysis bimonthly basis contributed planning scheduling assignments cost engineering procurement equipment materials along budget administration application payment requests supervised civil infrastructure scope work including bot limited structural foundation modification existing piles perimeter footings stem walls new foundations new structures equipment along installation electrical conduit mechanical piping systems provided supervision various subcontractors including limited mechanical piping hvac equipment high low voltage electrical systems fire protection facility equipment civil infrastructure coordinate execute construction new facilities construction project manager 122012 052015 company name operated project technical expert assignments budgets 15m required development integration activities associated established maintained ground systems along baseline architecture space flight completed design reviews constructability assessments along project cost estimate summary reports reviewed nasa contracted ae designs construction rough order magnitude well coordinating scope work architects engineers organized development coordination multidisciplined scope work construction cost including conceptual estimates equipment material takeoffs bid proposals focused budget management cost control well timeline management ensure client satisfaction managed multiple building tradesmen various subcontractors including limited mechanical piping hvac equipment high low voltage electrical systems fire protection facility equipment potable waste water plumbing systems coatings corrosion control along civil infrastructure coordinate execute construction new facilities modification existing structures negotiated contracts evaluated change order requests vendors subcontractors performed jobsite walkdowns verify progress scheduled activities analyzed possible subcontractor change orders andor schedule impacts project managerconstruction engineer 092009 122012 company name directed projects budgets 85m working federal private sector clients along vendors consultants contractors technical specialists contributed planning scheduling assignments design cost engineering completed design reviews constructability assessments along project cost estimate summary reports provided technical oversight designers technical support staff executed project scope work use various abilities preparation conceptual drawings lifesafety plans contract drawings along specifications safety requirements construction new buildings andor modification existing facilities provided supervision various contractors including limited mechanical equipment high low voltage electrical systems fire protection facility equipment civil infrastructure coordinate execute construction new buildings industrial structures along modification existing facilities performed bid evaluations responded rfis reviewed shop drawings approval general contractors subcontractors project engineer v architect 032003 092009 company name lead project technical expert projects budgets 25m required development integration design construction activities associated established maintained ground systems baseline architecture space flight reviewed government contracted ae project designs provided construction oversight related current engineering construction industry practices provided design construction documents implement stateoftheart construction methods techniques repairs andor replacement civil structural architectural systems respect best current engineering construction industry practices implementation developed nasa usaf construction scope work required rehabilitate renovate modernize provide new ground systems baseline architecture ground operations cape canaveral air force station kennedy space center florida performed bid evaluations responded rfis reviewed shop drawings approval general contractors subcontractors coordinated performed schedule integration utility outages connections along conducting walkdowns existing infrastructure operation maintenance personnel education bachelor architecture montana state university msu city state microsoft 40hour office suite certification microsoft project certification osha 30hour construction safety health program osha 10hour fall arrest system fall protection equipment program skills ada air force art budget management budgets budget building codes bi construction management contracts cost control client clients design construction electrical systems fire protection government hvac materials mechanical office suite microsoft project personnel plumbing procurement progress proposals repairs research rfi safety scheduling supervision technical support,CONSTRUCTION
senior director finance professional summary highperforming senior director finance management experience exceptional people skills versed strategic planning financial analysis project management experience senior director finance may 2012 feb 2016 company name city state manage team responsible timely accurate reporting commercial accounts 35bn middle market 7bn monthly quarterly production results including preparing sr leadership investor days earnings releases shareholder meetings lead variety projects including coordination consolidation annual plan annual field compensation process well finance representative longterm strategic operating model project drive cfo sr leadership directed projects order support evolving business needs including development audit estimation process across middle market implemented new profitability measure allowed detailed segmentation middle market book business managed realignment geographical footprint business 3000 people across country better drive results synergy across business units utilize exceptional analytical communication skills across multiple levels organization ability understand details well find summarize key findings director strategic initiatives jun 2009 may 2012 company name city state developed strategy identified priorities established business cases across within businesses enable successful delivery strategic activities investments projects included redesigning underwriting documentation across business insurance developing solutions improve regulatory pricing documentation across business insurance streamlining staff process global underwriting business worked leaders develop solutions change business model operating model determining ways retool realign reorganize create efficiencies current activities provided continuous support senior management planning execution marketspecific needs challenges providing factbased decision support clear concise messaging meetings presentations process improvement engineer jul 2006 jun 2009 company name city state completed liquid petroleum gas market study national programs identified 10 new states expand business equal estimated 12 million dollars premium conducted account manager jobassessment northland insurance end goal establishing metrics measure performance 18 account managers monthly basis study included interviewing studying workloads process time ultimately working management develop performance measure metrics assisted business areas improving operational performance working process engineering methodology consists project planning core data collection process documentation preliminary data analysis development recommendations final report presentation managed architects engineers process improvement project focused finding opportunities simplify es work environment accomplished division labor comparison 17 employees another business unit assessment streamlining opportunities along identification work performed outside office managed employee relations process improvement project interviewed created process workflow documents identified 80 process improvement opportunities built 2008 business plan 1st rotation home office assistant regional financial officer domestic companies provided financial strategic planning analytical support domestic financial officers domestic finance teams travelers florida travelers new jersey premier visited field offices least month acted liaison domestic companies home office education bachelor science economics finance may 2006 bentley college gpa gpa 37 gpa 368 magna cum laude honors program presidents list deans list finance national honors society economics finance gpa 37 gpa 368 magna cum laude honors program presidents list deans list finance national honors society mba 2012 university connecticut graduate school gpa gpa 38 gpa 38 skills premier streamline book business plan communication skills concise data analysis data collection decision support delivery designing documentation employee relations senior management finance financial home office insurance investments leadership market meetings messaging access excel office power point presentations pricing process engineering process improvement project planning reporting strategy strategic strategic planning underwriting visio workbench workflow core qualifications excel power point access visio tm1 snl best,FINANCE
finance manager summary eclectic individual 10 years operations finance account management experience small agency startup environments possess strong knowledge interest digital marketing broadcast media communications experience finance manager mar 2015 current company name city state responsible apar functions monthly bank reconciliations financial reporting including cash management forecasting manage company payroll administer employee benefits collaborate project managers budgetsactuals projectlevel metrics responsible yearend reporting collaboration cpa project manager jun 2014 dec 2014 company name city state developed project proposals estimates timelines full suite branding marketing messaging design services print web performed presschecks reviewed proofs ensure quality color reproduction reviewed work typographical grammar spelling layout errors sought competitive bids print negotiated rates vendors identified developed evaluated marketing strategies based knowledge client objectives market trends collaborated marketing communications teams standardization design production marketing materials analyzed performance marketing programs identify best opportunities optimization promoted brand awareness seosem campaigns attractive web design bookkeeper apr 2014 jun 2014 company name city state processed bank reconciliations financial reports verify practice proper due diligence maintained accounts receivable documentation electronically paper researched resolved collections billing disputes operations manager nov 2011 apr 2014 company name city state reconciled 11 corporate bank accounts retroactively establish quickbooks reliable accurate representation financial position streamlined executed human resources processes including benefits implementation administration recruiting payroll produced seasonal promotional materials copy design leading increased customer engagement revenue coordinated collaborated advertising operations team weekly email marketing communications updated website regularly feature new deals discounts per vendor advertising contracts coordinated social professional teambuilding events service administrator jan 2008 jun 2011 company name city state served liaison clients inhouse service technicians regarding repairs orders technical inquiries offered production support clients ensure camera packages complete ready shoots staged photographed highend camera packages sale company website coordinated special events orchestrated training classes specialized camera systems clients office manager oct 2006 dec 2007 company name city state provided customer service managed daily office operations design company focused custom graphics based fashion home accessories developed longterm relationships vendors clients help grow overall business processed orders multiple sales outlets including retail website wholesale showrooms department stores boutiques maintained product inventory supply management education longform improv washington improv theater city state currently level 4 student 5level curriculum bachelor arts audio arts acoustics 2002 columbia college chicago city state general studies human development family studies 1999 university illinois city state skills quickbooks workamajig ms office suite indesign photoshop concrete5 cms google analytics googledocs intervals seosem social media digital film photography proficient mac pc environments,FINANCE
consultant professional profile obtain tax accountant position offers opportunity actively apply knowledge skills developed 9year career international company qualifications microsoft word outlook onesource onenote corptax oracle peoplesoft cch bna excel pivot tables vlookup experience july 2015 september 2015 company name city state consultant projections forecastings analysis foreign source income sec 904 foreign tax credit 6166 w8ben transfer pricing assist preparation forms 5471 8858s prepare ensure accuracy timeliness multistate tax returns corporations including supporting information schedules gather data required determine taxable income apportionment various states assist improvement procedures within tax department order improve overall efficiency accuracy assist tax related projects march 2010 january 2015 company name city state senior tax accountant reviewed us foreign tax credit related calculations sec 901 including foreign tax receipts computing foreign source income sec 904 tracking tax carry forwards overall foreign loss reviewed separate consolidated foreign tax credit us income tax return form 1118 including sourcing income allocation apportionment expenses reviewed separate consolidated us form 5471 form 8858 returns including analysis accounts book reclasses earnings profits adjustments related 70 foreign entities part joint task force transfer pricing experts revised companys cost sharing calculation process including revision cost sharing cost pools documentation processes key controls led 20m savings company improved efficiency reviewed quarterly buyin cost share calculations including true adjustments variance analysis ensured proper documentation provided key support functions implementation onenote paperless initiative resulted 80 cost savings process consistency eased integration business applications facilitated effort develop update document processes procedures led standardized uniform work papers time savings improved efficiency monitored tracked served point contact form 6166 us residency certificate form w8ben minimize worldwide taxes imposed operations company foreign subsidiaries leading increased efficiency time savings august 2005 february 2010 company name city state tax assistant prepared foreign tax credit calculation including sourcing income deductions prepared assisted corporate tax returns projects including us federal forms 1118 54718858 dual consolidated loss us federal estimated income tax payments extensions led efforts prepare maintain improve documentation support reporting functions performed 1118 tax compliance group developed tracking system maintenance form 6166 eliminated multiple requests irs ensured residency documentation received timely prepared form 5713 international boycott affected legal entities drafted documentation used training tool process reviewed booktax difference proforma us federal return form 1120 us entities foreign operations march 2004 may 2005 company name city state arap general cashier received checks made deposits posted corresponding invoices prepared credit debit memos necessary adjust customer accounts receivable paid invoices verifying transaction information scheduling preparing disbursements obtaining authorization payment proven track record resolving historical accounts receivable issues arising misapplication incomplete application nonapplication customer payments verified general ledger accuracy prepared monthly accruals analyzed trial balances audited cash revenues areas hotel operation balanced daily cash transactions ordered daily supply cash education may 2005 webster university city state finance mba finance 2001 webster university city state mathematics bachelor science mathematics 2001 webster university city state journalism bachelor arts journalism skills accounts receivable accruals book credit debit documentation forms general ledger legal excel outlook microsoft word oracle peoplesoft pivot tables pricing processes reporting scheduling tax compliance tax taxes tax returns variance analysis,CONSULTANT
hr generalist experience 082017 current hr generalist company name city state recruited help open new company sales team tx nc guiding senior management pay compensation contract positions worked senior leadership create hr policies procedures recruit employees updated hris system tracking time attendance pto benefits employee applicant log created training manual conducted job evaluations analysis created pay ranges competencies implemented programs policies areas training development compensation structures new employee orientation cut payroll expenses 16 implementing time clock system policy companywide monitoring time attendance revised job descriptions created competency checklists 25 positions companywide three states shadowed interviewed employees construct accurate picture duties skills required position continued 062015 052017 hr generalist company name city state partnered employees management communicate carious hr policies procedures standards regulations reviewed applications paperworkcollected necessary documents answered multiple phone lines greeted candidates conducted employment verification reference checks credit checks screened resumes scheduled conducted interviews composed congratulatory letters 102013 052015 owner chef company name city state oversee daily operations quaint catering company specialized mexican italian cuisine unique beverages chocolate confectionaries manage details related safe preparation delivery setup diverse food orders serving 100 guests interface clients gather critical event details learn specific food preferences recommend appropriate menu items quantities coordinate planning ordering purchasing storage food equipment supplies sole preparer food orders operating smokers grills food warmers various pieces equipment manage bookkeeping budgeting accounting skillfully learned managed entire business startup applied permits licenses established company brand marketing materials created menu pricing implemented advertising campaigns established marketcompetitive price points maintaining superior quality standards led company achieving 28 profit first year established manage partnerships food suppliers acquire freshest foods ingredients time prepare orders advertise business print digital social media local radio stations partnerships local area businesses earned high rate repeat referral business wordofmouth promotion developed manage partnerships restaurant supply stores purchase needed equipment tools supplies packaging materials 012008 012010 kitchen manager company name city state oversaw daily kitchen operations leading team 10 safe preparation guest food orders operated pizza ovens grills industrial cleaners kept kitchen area pristine condition line safety regulations managed inventory food supplies resolved problems related customers team dynamics additionally assisted overseeing frontofthehouse operations including counting balancing drawers shift successfully aligned team membersdiverse personalities work styles backgroundsaround shared goals led team providing customers exceptional dining experiences trained employees kitchen protocols safe food handling preparation storage food portioning plating presentation cleaning grills equipment surfaces count drawers operate pos system close restaurant 011999 012001 assistant restaurant manager company name city state assisted general manager chef overseeing daily operations planning menus daily specials hiring training employees preparing serving lunch orders planned executed special events serving education 2017 master business administration hr management ashford university city state 2500 guests hr management managerial finance financial managerial accounting economics managerial marketing organizational behavior business law operations management strategies hr management project reviewed analyzed 30 years business research compare two primary approaches filling open positions hiring externally promoting within gpa 39 member golden key international honors society recipient ashford university alumni scholarship 2008 bachelor arts business ashford university city state business april 2018 sigma six yellow belt certification 2018 phr certification professional human resources tentative summary hr generalist 3 years experience 10 years management experience seeking position hr generalist company grow improve skills human resources extensive background hr generalist affairs including experience employee recruitment onboarding conflict resolution benefits compensation payroll administration policy development implementation training development demonstrated success implementing numerous policies implementations updated personnel manuals files job descriptions benefits packages conducted job analysis provide pay ranges various positions highlights employment law onboarding fmlaadaeeo employee relations hr policies benefits administration procedures payroll administration staff recruitment retention hris applications paychex paychex flex ms office word excel powerpoint outlook skills accounting ada advertising benefits benefits administration bookkeeping budgeting business law business research business startup competitive credit clients delivery economics employee relations training employees special events senior management filling finance financial general manager hiring hris human resources hr inventory italian leadership law letters managerial managerial accounting market marketing marketing materials materials excel ms office outlook powerpoint word operations management organizational packaging payroll policies pos pricing profit promotion protocols purchasing quality radio recruitment safety sales sigma phone unique,HR
construction accountant contractor professional summary accomplished detailoriented leader 15 years experience accounting excellent organizational analytical communication skills proven ability effectively prioritize complicated tasks multiple assignments meeting tight deadlines creative problem solver able quickly correctly troubleshoot accounting issues skills team leadership staff development account reconciliation expert financial statement analysis team leadership general ledger accounting excellent attention detail fast learner highly dependable detailoriented work history 122015 current construction accountant contractor company name – city state prepare monthly annual financial reports assigned projects create cost segregation report detail project costs prepare maintain account reconciliations general ledger job cost reports coordinate manage internal external audits financial records evaluate enhance implement internal controls policies procedures manage analyze various general ledger accounts calculate imputed interest revenue specified projects verify create link assets correctly work breakdown structure numbers prepare comparison report outstanding goods invoice receipts properly accurately account economic operational events prepare post various journal entries prepare documentation internal external auditors complete special assignmentsprojects requested identify recommend changes processes enhance accuracy accounting data maintain good understanding apply gaap sec regulations sarbanesoxley related policies practices procedures 062010 092014 accounting supervisor company name – city state maintained daily supervisory duties within ipsfield office accounting division reviewed authorized reconciliations status reports 200 general ledger accounts oversaw preparation approval various management reports performed quality assurance reviews approvals journal entries handled customer inquiries complex cases analyzed recommended appropriate workloads training accounting staff performparticipate special projects software implementation initiatives process improvement implementation new accounting methods awarded certificate completion company management training program 072005 052010 senior accountant prepared monthly aged trending variance analysis reports 200 accounts managed workload performed ongoing training team members served liaison third party collection agency various departments collect overpaid accounts prepared monthly status report created procedure modifications improve accounting processes limit manual error performed daily monthly reconciliations 20 complex high priority accounts conducted testing automation new accounts created journal entries ensure accurate maintenance general ledger provided assistance training junior staff perform research resolve balances perform backup responsibilities needed maintained updated accounting procedures accounts 072000 062005 juniorstaff accountant company name accountable daily monthly reconciliations 30plus general ledger accounts created journal entries ensure accurate maintenance general ledger calculated agents liens accounts garnished checks needed month ensure items cleared correctly balance zero assigned account monitor reviewed unusual activity accounts reported supervisor maintained 100 acceptable status accounts interacted internal external customers provide quality service timely fashion applied accounting principles procedures work assignments participated company sponsored training classes enhance technical skills technology team worked divisional team identifying opportunities improvement manual processes multiple areas throughout department use technology automated workflow project led team research development awf system department system used provide multiple areas current status critical items needed cleared end month reduceeliminate additional research emails phone calls critical items project recommended monthly meeting created streamline account critical items throughout department communicated directly management various service centers get cleared timely education may 2004 master business administration finance long island university finance deans list magna cum laude may 2000 bachelor arts accounting lincoln university lincoln university accounting affiliations accomplished detailoriented leader 15 years experience accounting team player excellent organizational analytical communication skills proven ability effectively prioritize complicated accounting tasks multiple assignments meeting tight deadlines creative problem solver able quickly correctly troubleshoot accounting issues extensive involvement department wide initiatives projects skills account reconciliations streamline corporate accounting document management external audits financial reports general ledger general ledger accounts process improvement sap sarbanesoxley sql structured query language variance analysis,CONSTRUCTION
finance manager executive profile administrative professional offering excellent communication computer skills meets deadlines works high level multicultural awareness adaptability skill highlights extensive knowledlge real estate programs management experience multitasking extensive customer service problem solving experience proficient quick books act microsoft outlook microsoft office project management professional experience finance manager june 2015 current company name city state manage finances quick books budget planning reconciliation accounts accounts receivables payables national sales director national rehab supervisor september 2013 july 2015 company name city state supervised coordinate evictions eviction attorneys faciltated cash keys negotiations andor sheriff lock outs supervise coordinated rehab investment properties nationally gathering reviewing bids work orders construction bids coordinated agents nationally purchases sales investment holdings review negotiate listing purchase contracts outlined investors advise investors current property activity probems occurred resolution maintain national pool real estate agent interviewing hiring discharge process review process accounts payable vendors sending accounting appropriate paperwork acted office manage lake arrowhead branch processing payroll keeping office supplies maintaining office machines maintaining service accounts executive vice president september 2000 july 2013 company name city state oversaw daily office operations staff 3 employees prepared distributed payroll staff 3 direct reports composed drafted outgoing correspondence reports directors maintained website weekly newsletter oversaw inventory office supply purchases complied annual recommendations next fiscal year budgets processed accounts receivable accounts payable negotiated vendors order maintain inventory office supplies managed hundreds accounts receivable accounts local state national dues coordinated travel arrangements flights hotels transportation meeting registrations course registrations directors attending state national meetings created expense reports budgets filing systems frequently used word processing spreadsheet database presentation software reconciled processed expense reports 12 internal field personnel coordinated vendor demonstrations assisted contract negotiations industry programs tools distributed companywide announcements booked conference rooms coordinated catering monthly member development forum annual installation researched proposed implemented vendor services decrease costs organization distributed companywide announcements booked conference rooms coordinated catering annual staff development forum processed facilitated pro standards complains grievance hearings greeted visitors entering office determined nature purpose visit directed appropriate destination human resourses executive assistant april 1999 september 2000 company name city state led comprehensive safety training 23 staff members educated advised employees group health plans voluntary benefits 401k retirement plans developed facilitated newhire orientations conducted employment verifications investigations facilitated criminal background check process new hires managed aspects leave administration including employee notifications disability programs health benefits processed workers ompensation unemployment claims assisted team building initiatives overall support maintenance organizational culture employee morale processed payroll maintain employee payroll benefits database admissions office executive assistant may 1998 april 1999 company name city state managed facilitated new student orientation maintained transcripts students teachers certification records assisted financial aide department assisted career counseling department tracked department expenses supplies orchestrated aspects graduation ceremonies education high school diploma 1979 lakewood sr high school city state licensed real estate agent certified pro standards administrator served 8 years product development advisory board skills accounting accounts payable accounts receivable attention detail benefits budget development budgets strong interpersonal skills contract negotiations contracts counseling critical thinking database product development filing financial hiring inventory team building meetings office negotiations newsletter office machines organizational payroll personnel presentation development quickbooks real estate safety sales spreadsheet staff development time management transportation travel arrangements website word processing,FINANCE
lead artist summary im fastlearning enthusiastic animator seeking professional experience 7 years formal art training digital traditional im skilled design character animation software skills animation toon boom harmony tv paint adobe flash illustration adobe photoshop adobe illustrator aseprite paintool sai gimp postproduction adobe aftereffects adobe premiere final cut pro experience 022017 current company name city state lead artist design custom dd character sprites party menu screens backgrounds fitting 8bit video game aesthetics upcoming dungeons dragons youtube series 062016 082016 company name city state digital arts assistant instructor assisted teaching digital art film photography minecraftmodding coding animation kids ages 518 052015 082015 company name city state canvassing manager gathered donations aclus proposed employment nondiscrimination act protection lgbt people workplace education 2018 loyola marymount university city state united states bachelor arts animation created two 5minute animated short films peers designed programmed two games working knowledge industrystandard animation programs ​ 2014 da vinci design high school city state united states high school diploma art design project based learning published small comic book peers presented designs karten design placed first team junior qualcomm tricorder xprize design competition,DIGITAL-MEDIA
operations coordinator summary dedicated focused office manager excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking role increased responsibility authority resourceful accomplished extensive office operations personnel organization expertise highlights ms office netsuite sales office ally business development sound judgment social media networks managing multiple priorities articulate public speaker calm pressure account management eprocessing network team player operations management eye detail computersavvy community outreach new customer acquisition interpersonal skills multimedia marketing accomplishments received merit raise strong attention detail exemplary customer service teamplayer attitude successfully planned executed corporate meetings lunches special events groups 20 employees charge implementation office evolution columbuss social media marketing online blog presence experience operations coordinator march 2016 current company name city state human resources administrator portland branch payroll administrator managed receptionist area including greeting visitors responding telephone inperson requests information maintained front desk reception area neat organized fashion designed electronic file systems maintained electronic paper files served central point contact outside vendors needing gain access building made copies sent faxes handled incoming outgoing correspondence facilitated working relationships cotenants building management organized files developed spreadsheets faxed reports scanned documents created weekly monthly reports business center manager june 2015 march 2016 company name city state managed receptionist area including greeting visitors responding telephone inperson requests information maintained front desk reception area neat organized fashion designed electronic file systems handled media public relations inquiries served central point contact outside vendors needing gain access building dispersed incoming mail correct recipients throughout office supplied key cards building access employees visitors made copies sent faxes handled incoming outgoing correspondence facilitated working relationships cotenants building management organized files developed spreadsheets faxed reports scanned documents created weekly reports properly routed agreements contracts invoices signature process managed daily office operations maintenance equipment billing invoicing language arts instructor august 2013 august 2015 company name city state promoted good behaviors using positive reinforcement method maintained daily records childrens individual activities behaviors created implemented developmentallyappropriate curriculum addressed learning styles incorporated music art theater lesson planning developed professional relationships parents teachers directors therapists helped prepare daily lesson plans activities lessons supplied oneonone attention student maintaining overall focus entire group communicated effectively educators various grade levels teacher june 2009 august 2013 company name city state promoted language development skills reading storytelling conducted small group individual classroom activities based differentiated learning needs applied positive reinforcement method redirect negative behaviors observed students supply teachers feedback regarding potential learning blocks opportunities support organized field trips local parks fire stations zoos encouraged students understanding helpful others education bachelor science elementary education 2012 ball state university city state elementary education emphasis technology psychology development educational theory behavior management coursework emergency preparedness minor educational technology english creative writing coursework skills account management articulate billing business development interpersonal skills contracts creative writing emergency preparedness english invoicing lesson planning managing marketing networking operations management presentations public relations public speaker sales team player phone answering,ARTS
sous chef summary highly skilled sous chef started hilton barbados commis 1 promoted demi chef de partie chef de partie senior chef de partie rank sous chef passion culinary arts believe team engagement hard working pro active sous chef dependable quality focused resourceful seeking use skills talent add operation ready qualified next challenge keep date culinary trends help improve dining experience guests experience working fast pace kitchens producing results highlights strong management skills focused disciplined focused cost control working within budget supervisor year 20102011 trainer year 2012 team leader managing 65 chefs stewards menu writing costing skills trainer create opportunities increase revenue decrease kitchen expenses maximize productivity compromising guest satisfaction past chairman blue energy committee manage monthly budgets especially payroll teaches sushi class mentor conduct job skills checklist new hires capable high volume production worked banquets 1800 perfect attendance 200520062007200920102011201220132014 nominated employee month 2 occasions hilton barbados experience sous chef 102013 current company name opening chef closing chef hotel consists 350 rooms 3 restaurants goal add operation maintain standards sanitary environment ensure breakfast 511covers two locations lunch 113 ala carte 250 special buffets beach bar 385 covers dinner buffets specialty nights eg pasta night seafood night beach barbeque fine dining restaurant 80 banquets room service time done according hilton standard either morning evening shift expediting range ensure food sent guest according hilton standard skills trainer train new team members job skills check list prepare temperature logs fridge temperatures hr audit etc quality assurance audit conduct daily briefings also refresher training team members write rosters approximately 65 chefs including casuals budget must kept payroll help facilitate property functions also assist menu writing costings menus written worked facilitated many banquet events numbers ranging 1800persons facilitate food airline orders responsible nominating employee month well rounded area kitchen department love hands assist team times creates team engagement 092003 022005 company name fairmont royal pavilion general cook nominated employee month 20032005 responsible breakfast lunch dinner la carte service interacted guest action stations 122002 092003 company name perfect attendance general cook responsible breakfast lunch dinner room service la carte assisting buffets education certificate management techniques senior chefs 2011 university birmingham barbados course done barbados hospitality institute certificate counseling skills managers 2010 enlightening achievement ceo particia healy barbados certificate baking hot breads 2010 culinary institute america city state united states america certificate asian cuisine 2009 culinary institute america state united states america certificate soups stocks sauces 2008 culinary instiute america state united states america certificate small dishes big flavors gardemanger 2007 culinary institute america state united states america certificate sushi 2007 hilton barbados resort barbados beginners intermediate advanced sushi chef john amayo venezuela distinction supervisory mangement 2005 caribbean training institute diploma supervisory management distinction associate applied science applied science culinary arts 2002 barbados hospitality institute barbados associate degree applied science culinary arts high school diploma 2000 barbados hospitality institute barbados alexandra secondary school barbados caribbean examination council 7 certificates grades 1 2 general art grade 1 food nutrition grade 1 home management grade 1 principles business grade 2 office procedures grade 2 english language grade 2 english literature grade 2 personal information marital status married uses maiden name date birth 15th september 1983 sex female children nil additional information scholarship winner 2007caribbean hotel tourism association education foundation caribbean hotel tourism association education foundation2008 scholarship winner 2009caribbean hotel tourism association education foundation acting junior sous chef months october november 2009 scholarship winner 2010caribbean hotel tourism association education foundation skills advanced sushi skills organized creating team engagement understanding client needs controlling bottom line multi task well,CHEF
banking center manager summary professionalmanager skilled informing clients products services recommending best options meet needs excellent interpersonal skills versatile sales professional background banking finance consistently meets bank customer service standards resultsoriented professional 7 years sales branch management highly detailoriented professional successful meeting exceeding branch goals expertise customer service relations sales management seeking fulfilling position offers growth opportunities allows utilize leadership skills experience highlights exceptional customer service sales expertise reliable excellent communication skills strong work ethic friendly energetic approachable flexible team player organized accomplishments consistently achieved quarterly goals consistently helped associates development new rolespromotions selected market leadership team financial center managers experience banking center manager august 2012 current company name city state banking center manager responsible managing consumer banking center bcm responsible leading managing coaching team sales service professionals meet exceed sales targets ensure operational excellence banking center create excellent customer experience bcm acts general manager responsible executing one team model ensuring collaboration banking center teammates onsite specialists bcm demonstrates key behaviors drive banking center success bcm ensures customers needs met executing lobby leadership observe banking center team action eyes customer supervise coach teams proper execution key banking center plays communicate consumer market managers conduct performance assessments update staff business developments manage aspects successful business including resource management operational excellence managing partnerships associate development proficiency building retaining customer relationships proactively identify manage risk every business product service transaction leveraging risk framework create workforce stability cultivating engaged well coached team personal banker january 2010 august 2012 company name city state personal bankers pbs responsible offering selling financial products services ie credit cards cds loans consumer small business customers routinely work customers small business clients build deepen relationships uncovering financial needs recommending best products services solutions meet needs ensure customers needs met partnering appropriate specialist andor teammate serve customers banking small business mortgage investment needs pb helps create excellent customer experience proactively manage risk every business product service transaction leveraging risk framework sales service specialist august 2007 february 2010 company name city state provides customer solutions moderately complex escalated issues providing seamless delivery service sales andor fulfillment requests answering calls text messages emails contact center environment requires knowledge multiple products ability deepen retain relationships service sales may perform routine accountrelated transactions involves referring customers appropriate line business products supported may required solve problems investigateresolve wide variety issues requests include gathering additional information setting expectations working support organizations fulfill request may handle escalated issues successfully navigating organization resolve customer requests routes maintains tracks outstanding servicing requests provides thorough follow education bachelor arts corporate fitness 2005 minot state city state minor business management associates business admin 1999 frank phillips college city state business admin skills banking coach coaching credit clients delivery financial general manager leadership managing market selling sales,BANKING
business development director summary business development director driven exceed sales goals build longterm relationships customers creates positive shopping experience highquality customer care highlights fluent english spanish actionoriented resultsoriented take charge sales customer service professional superior communication skills superb follow skills exceptional relationship building leads gaining trust credibility individuals groups effective team player capable delivering strong business case client action skill set necessary bring close accomplishments created strategies develop expand existing customer sales resulted 154 increase monthly sales increased sales volume adding 34 new accounts assigned territory managed portfolio 21 accounts totaling 145mm sales experience business development director 112012 current company name city state managed 3 franchise kia hyundai cdjr chryslerdodgejeep ram traineddeveloped sales team engagement wcustomers traineddeveloped sales team crm usage met weeklymonthly gm service director emails mail marketing campaigns built strong relationships fleet organizations developed two man team handles heat cases sales representative 012009 052012 company name city state developed managed five home depot accounts generating 5mm annual revenue built strong relationships home depot management associates professional contractors isds government agencies cities municipalities multi family apartment groups investors diyers monitored forecast sufficient inventory levels behrkilz product ready demand excelled partnering core business operations significantly increase behrkilz footprint expand market share generated sustainable revenue sales driver award fy 2009 successfully executed initiatives new product roll outs behr ultra premium plus sp low voc intext oil base ext wood stains floor coatings kilz pro x trained developed home depot associates excel driving home depot behrkilz value increasing sales nonstop hands training rookie year award 2010 serviced 2 territories due lack human capitol total 10 accounts keeping profitable constantly growing ultimate team player award 2011 new home counselor 012006 072007 company name city state sold 28 new homes produced 5236000 revenue first six months achieved 97 capture rate inhouse lending company sustained high profit margin tactful diplomatic negotiations built strong strategic alliances investor community led multiple revenue streams increased profitability held firsttime home buyer workshops build comfort demand minimized sales cancellations meticulous customer qualification realistic expectation setting new home counselor 102004 012006 company name city state sold 58 new homes produced 8700000 revenue used blueprints without model sell 39 homes participated numerous tv commercials mi casatv protected profits margin degradation advanced negotiation skills beazer homes national marketing award best idea contributing 14 new home sales one day orchestrated community outreach programs create demand moveups firsttime buyers achieved lowest cancellation rate dallas division built loyal relationships large diverse realtor base developed strong relationships large portion investment community completed requirements beazer university numerous sales contests new business development sales manager 111992 072004 company name city state achieved 154 fy 2000 sales quota implemented weekly training sales team achieved 125 1999 ytd sales quota managed 21 wholesale distributer accounts increased territory sales 14 q2 q3 1998 preserved margin selling average four percentage points industry standard broadened market base identifying new opportunities expand focus wholesalers tracked customer acquisition cost versus profitability created negotiated contracts agreements proposals purchases education superstar selling brian tracy ft worth texas 2005 build complete sales person plano texas 2005 sales success jeffrey gitmer ft worth texas 2005 csre psychology 2011 peers city state usa psychology sales brian tracy sales marketing 2005 beazer university city state usa cfni theology 2003 csre city state usa associate arts theology 2003 cfni city state usa skills sales marketing strategy execution account management business development client relations cold calling computer literate creative problem solving crm systems customer needs assessment customer satisfaction customer service lead development marketing,BUSINESS-DEVELOPMENT
events public relations leader summary marketing specialist creates executes first class corporate store events marketing plans social media content support stores sales objectives well companys overall objectives seeking corporate event planning marketing position planned multiple events new scheels stores including number pr events well formal events major projects included social media development 26 stores planning multiple expos conferences experience 122015 current events public relations leader company name city state collaborate marketing leaders understand stores markets put together best event marketing plans region create annual strategy events promote align stores goals creates customer store interactions lead development execution strategic events trade shows demos expos event sponsorships community involvement conferences develop execute marketing plans events store promotions create event content social media blogs instore signage radio traditional media act project manager creating marketing plans events facilitating communication vendors agencies internal teams ensure marketing plans following timelines brand standards objections budgets coordinate registration payment procedures promotional advertising mailings corporate sponsorship activities foster excellent communication internal teams well scheels stores buy media tv radio print digital develop track maintain budgets ensure costsaving methods spending within allotted budgets conduct pre post event evaluations improve roi future events well improve quality effectiveness marketing communications initiatives 122014 112015 events coordinator company name city state order proof create marketing material events promotions provide excellent service scheels stores external vendors write copy marketing communications material examples include instore signage blog press releases facebook events radio email blast schedule speakers vendors participants coordinate event logistics details including registration attendee tracking presentation materials support pre postevent evaluations hire staff work event including security personnel entertainment organize event logistics act onsite manager events calculate budgets ensure adhered provide project status store directors leadership team 092013 102014 project assistant company name city state plan grand openings finished healthcare education sports recreations building projects coordinated trainings luncheonsdinners business meetings travel arrangements created updated marketing content including proposals brochures invites social media prioritized generated tracked contracts requested project managers sharp deadlines ensure projects stay timelines invoiced large financial payments assisted tracking budgets great attention detail multimillion dollar projects mostly healthcare industry organized required catering service venture equipment setup events including golf tournaments appreciation dinners company retreat provided highest level customer service customers clients addressed customer questions concerns needs professional manner 122012 112013 marketing events intern company name city state collaborated team strategically plan profitable fundraising events creating awareness nonprofits mission proposed purchased assembled local advertising events including radio print social delegated responsibly interns events run seamless events coordinated event logistics including registration attendee tracking presentation materials support pre postevent evaluations created update social media channels including facebook twitter instagram pinterest 072012 092012 marketing intern company name city state assisted planning promotion variety local events including mankato marathon senior games ribfest mankato air show vikings training camp booths coordinated technical needs events including administering contracts purchasing materials obtaining permits arranging security parking soliciting vendors sponsors education training 2013 ba mass communications business marketing minnesota state university skills advertising attention detail brochures budgets excellent communication conferences content contracts clients customer service email financial fundraising leadership logistics marketing plans marketing marketing communications marketing communications marketing material materials meetings personnel press releases understand store promotion proposals purchasing quality radio strategy strategic tv trade shows travel arrangements,PUBLIC-RELATIONS
finance manager accomplishments transfer pricing tax seminars domestic international conducted e kpmg ifrs conducted institute chartered accountants pakistan icap balanced score card tool strategy execution conducted icap sukuk rapidly growing widely accepted islamic structure conducted icap making strategy happen intensive immersion world strategy execution conducted mih training academy division naseba certified institute leadership management professional summary corporate finance executive cpa offering 16 years experience wealth strategic operational knowledge wideranging cross financing experience auditing assurance financial advisory services big 4 professional firms deloitte touché lead ipo transactions strong expertise public reporting capital market authority capital market transactions strategic negotiations international business proven ability managing motivating teams loyal productive employees excellent leader track record problem solving consistently drives bottomline performance efficiency process profit improvements enhanced internal controls attained wellrecognized results key advisor ceo member senior executive team public listed company affiliations bachelor science bsc university punjab pakistan member institute certified public accountants pakistan certified public accountant cpa membership m647 fellow member chartered institute cost management accountants nigeria cost management accountant fcma membership 509 associate member saudi organization certified public accountants certified public accountant cpa membership 3664 associate member association certified public accountants uk chartered accountant intermediate ca intermediatepakistan skills strategic financial planning risk management performance analysis investment management budgeting forecasting analysis external audit actuarial work finalization accounting auditing corporateoperational finance treasury taxation regulatory compliance mergers acquisition financial reporting executive presentation financial modeling capability ifrs proficiency us gaap principles expert gaap statutory reporting ms office suite auditing proficiency erp enterprise resource planning software internal control management work history finance manager 032017 current company name – city state performed financial due diligence business acquired entity prepared financial projections investment appraisal arranged financing bank finance business acquisition prepared presented strategic planning management approval provide leadership role aspects companys financial operations manage treasury function present production financial reports local gaap management ensure tax compliance arrange insurance cover business employees designed got approved implemented monitored internal controls prepared breakeven analysis formulated salary structure prepared monitored adjusted financial budget oversaw preparation analyze monthly financial reports management board directors quarterly reports financial reports board meetings collected reported monthly expense variances explanations computed taxes owed applying prescribed rates laws regulations chief financial officer cfo 102011 092016 company name – city state developed strategies sustainable value creation supported senior management decision making managed assetsliabilities mismatch risk ensured relevant useful internal external reporting led accounting financial function improved financial performance recommendation implementation various measures broad scope authority included executive guidance established strong system financial reporting ensure adequacy technical reserves even contesting external actuarys recommended reserves directly improved bottom line successfully negotiated reinsurance contracts favorable terms single handedly arranged new reinsurance cover key contributions headed share capital raise company 60 million rights issue led implementation team successfully implementing erp system replacing inhouse standalone modules reengineered accounts finance function segmenting accounts receivable accounts payable treasury gl sections streamlined reporting hierarchy introduced accounting control procedures capital expenditure coorchestrated transformation company multimillion dollar loss position net income 20 first two years 71 next two years making thorough analysis portfolio developing monthly reports putting place controls developed new analysis tool using ms excel advanced features used companywide measure financial performance 13 retail locations product monthly quarterly annual basis achieved significant cost savings general administrative expenses reduced 11 17 revenue reviewing alongwith hr manager job descriptions consolidating wherever applicable eliminating redundant positions developed management reporting system recommended head technical revisit prices particular product done resulted increase sales volume product almost 2 times keeping loss ratio lower side yielding higher profit absolute terms achieved savings 16 million per year creating taxefficient crossborder reinsurance structure established collection unit improved receivable turnover 158 316 times reduced provision doubtful debts 253 million impacted bottom line positively created boardroom multimedia presentations including video text syncd depositions enhanced understanding developed new process employee evaluation resulted marked performance improvements manager audit 012007 092011 company name – city state project management number significant audit engagements often multidisciplinary multijurisdictional ensure market reporting timetables met whilst ensuring client service standards maintained professional engagements often involved management complex audit teams resolution technical accounting issues ifrss local gaap liaising senior client management group audit teams achieved employee year award year 2010 managing one biggest portfolios clients contributing good amount revenue firms income maintaining high quality work contributed growth revenue firm introducing new clients agreeing additional services existing clients ie course audit convinced client tax consultancy services well managed referral jobs multinational clients audited financial statements prepared us gaap cross border gaap performed financial due diligence valuation connection mergers acquisitions ipos served diversified client base international public companies including insurance investment partnerships manufacturers contractors construction petrochemicals retailers managed carried agreed upon procedure assignment internal controls product pricing forensic assignment identified recommended improvements related key operational control issues presentation top management audit committees conducted training international financial reporting standards international auditing standards assistant manager 082006 122006 company name – city state senior auditor 062002 052006 company name – city state skills accounting accounts payable accounts receivable acquisitions administrative ad auditing budgeting budget client management contracts contract negotiation corporate finance cpa client clients clients decision making due diligence erp senior management features finance financing financial financial operations financial planning financial reports financial reporting financial statements forecasting gl hr insurance international business investment management leadership managing management reporting market meetings mergers ms excel negotiations next page 2 performance analysis pricing problem solving profit project management quality reporting retail risk management sales strategic strategic planning tax compliance tax treasury valuation education bachelor science mathematics 1997 university punjab city certified public accountant cpa accounts audit finance 2012 institute certified public accountants city certifications fellow member chartered institute cost management accountants,FINANCE
occupational therapist professional summary highly motivated accomplished business professional 10 years experience providing leadership management diverse teams facilitating strategies growth profitability comprehensive experience multiple aspects business operations project management regulatory compliance customer satisfaction staff training procedure developmentimplementation leads example tenacious trustworthy approachable results driven team player adept communication problem solving abilities areas expertise operational management computer skills client development project management program development finance analysis training development customer service organizational development presentation skills excellent communication skills business management skills computer expertise electronic medical records ms word excel access publisher powerpoint outlook quickbooks problem solving proven ability troubleshoot develop creative innovative solutions business challenges successfully manage change improved performance efficiency management mentoring noted ability motivate performance communicate strong messages nurture partnerships deliver significant sales growth history successful health care leadership sales project management business operations outstanding accomplishments business startup turnaround financialoperational management across diverse industries reinvigorating organizational infrastructure inventory technologies processes financial measurement systems customer personal service knowledge principles processes providing customer personal services including customer needs assessment meeting quality standards services evaluation customer satisfaction skills work history occupational therapist 022014 current company name – city state prescribing implementing occupational therapy services pediatric population 021 yrs administering interpreting evaluation needed treatment fine oral gross motor skills sensory dysfunction prescribing fitting training medical devices disabled persons senior director operations 072008 092013 company name – state responsible operational oversight ancillary services product line including home health outpatient rehabilitation private duty nursing skilled nursing premium programs within multiple regions encompassing direct supervision regional directors operations home health administrators sales marketing recruitment teams compliance direct supervision 200 plus employees directed multisite branch office operations compliance federal state regulations established policy procedure standards focused quality improvement best demonstrated clinical practice led region multiple deficiency free medicare surveys include home health rehab agencies skilled nursing facilities led team responsible development start home care agencies rehab agencies monitored directed development implementation maintenance therapy home health senior living communities home care agencies multiple states increased gross revenue 250000 4 million annual 2010 2013 improved home health penetration throughout owned managed senior living communities less 5 percent 16 percent achieved store gross margin growth 6 10 therapy 25 home care healthcare coordinator 012004 012008 company name prescribing implementing occupational therapy services adult geriatric population administering interpreting evaluation needed treatment overall wellness physical dysfunction gross motor endurance memory muscular sensory dysfunction management staffing team building caseload development integrations compliance building bridges therapy learning centers coowner therapy director occupational therapist created strategies enhance company deliverables clinicians generating additional revenue streams capture new customers increase market share increase customer satisfaction management client services caseload development marketing services orientations new employees financial oversight analysis development implementation sensory oral motor low vision programs child 21 yrs prescribing implementing occupational therapy services pediatric population 021 yrs administering interpreting evaluation needed treatment fine oral gross motor skills sensory dysfunction prescribing fitting training medical devices disabled persons regional director responsible operational philosophical technical training program development home health outpatient hospice skilled nursing settings provide education company policies procedures rules regulations therapeutic processes financials management tools management approaches documentation conduct presentations models theories support services culture best practices organization provide rolling mentorship clinicians managers within organization development education therapeutic wellness interventions programs order provide best quality care industry development presentation aota accredited ceu programs balance low vision urinary incontinence dementia management training implementation digital documentation systems product lines nationwide education bachelor science occupational therapy 5 2004 midwestern university city state gpa graduated suma cum laude gpa 36 occupational therapy graduated suma cum laude gpa 36 distinguished student mwu class masters business administration healthcare management 6 2014 university phoenix gpa phoenix arizona graduate magnum cum laude gpa 389 healthcare management phoenix arizona graduate magnum cum laude gpa 389 graduate certificate accountingcpa exam candidate 3 2015 skills accounting acquisitions art balance bridges business operations business plan oral cpa client customer satisfaction documentation financials financial team building leadership director marketing market memory mentoring mergers network nursing policies presentations processes program development quality recruitment reporting sales staffing strategic technical training vision,HEALTHCARE
business development director experience business development director january 2010 current company name city state leads vision strategy execution facets operations business development 45mm automotive dealership accountability success 52 employees credited improving effectiveness business strong leadership hiring personnel talent experience customer service finance business development yielding increases profit lower costs implemented formal daily training professional development sales service principles improved accuracy focus sales efforts building leadership capabilities managers driving revenue growth 25 maintains daily inventory 75mm new vehicles 14mm used vehicles championed adoption dealersocket companys crm tool empowering 100 sales force manage pipeline leads opportunities documenting engagements clients prospects directly impacting sales revenue increase 1mm sales manager january 2004 january 2010 company name city state launched website adopted secondary financing relationships spark online lead generation additionally expanded dealerships marketing strategies include digital elements included seo sem youtube advertising google adwords increasing frequency television ads shifting digital advertising 50 1mm yearly budget consistently ranks first kia dealership sales volume year year 2015 navigated dealership rank 25th nation total sales volume achieved districthigh digital sales closing ratio 132 beating average district ratio 72 regional ratio 101 within first year lowered variable inventory expenses 63 generating net profit 1m outstanding results boosting new car profit 37 first year coupled significant increases net promoter score 100 customer issue resolution rate recipient presidents award 2011 2012 2014 2015 recognized top sales leader district outperforming 14 dealerships throughout western central new york 2018 ytd reached 13 increase sales volume prior year district northeast region experienced declines pioneered shift business model leading ford dealership new car sales sales previouslyowned vehicles positioning company topranked dealership ford vehicles rochester area expanded employee base four team members eight skyrocketed annual revenue 32mm 108mm translating growth sales volume 15 vehicles per month 50 command 1mm inventory acquisition product management implemented managed 3rd party digital marketing partners fostering increased sales 100 first year general sales manager company name city state sales manager company name city state sales manager company name city state accomplishments reynolds reynolds dealertrak vauto digital advertising marketing design revenue radar autotrader dealersocket vinsolutions crm could create perfect general manager heshe would management sales marketing qualities scott f corporate general manager fuccillo automotive group education bachelor arts degree business administration management edinboro university pennsylvania business administration management summary accomplished sales business development leader builds leads strong teams top revenue producer excels client relationship management accomplished resultsdriven sales business development leader broad based expertise leading effective strategy client relationship management negotiations team leadership revenue growth expertise building effective strategies substantially increase revenue improving market share sales effectiveness fuccillo kia directs team 52 employees sustaining 45mm annual revenue demonstrated record success marked history stellar revenue growth operational excellence roles marketleading corporations credited introducing best practices training process improvements bolster effectiveness sales teams effective communicator leverages unwavering commitment excellence build execute innovative sales strategies consistently delivering positive results challenging highly competitive industries award winning sales operations manager strategic fixed variable operations director skills account management ads advertising automotive budget business development closing competitive crm clients customer service driving finance financing focus hiring inventory leadership managing marketing strategies marketing mentoring online marketing personnel positioning product management profit sales strategy television translating vision website,BUSINESS-DEVELOPMENT
hr payroll accounting representative summary diverse experience accounting credit union financial services retail sales customer service telemarketing food beverage construction ironworks outstanding organizational ability attention detail balancing multiple projects fastpaced environments excellent interpersonal communication skills demonstrated ability gain customer trust provide exceptional service leading increased repeat referral business excellent leadership motivational skills exceptional ability problem solving resolution highlights branch suite nada appro delta docs coww internal programs related ap payroll excel spreadsheets meticulous attention detail workers compensation knowledge resultsoriented selfdirected microsoft office proficiency time management strong problem solver resourceful dedicated team player strong interpersonal skills executive presentation development billing coding accomplishments finance skills originated new business professional networking loan reviews marketing created strategies develop expand existing customer sales resulting increase annual sales accounting skills operated computers programmed accounting software record store analyze information general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions produced account reporting data required taking additional duties researched resolved billing problems previously missed experience company name city state hr payroll accounting representative 112008 112011 assisted payroll duties including limited accounting employee hours worked time requests std leave absence etc worked quickly efficiently minimal oversight accomplish assigned duties accurately processed data validation transmission weekly semimonthly sales payrolls managed payroll time attendance systems enforced established payrollrelated policies procedures regulations adherence company governmental policies responded employee inquiries regarding payroll timekeeping onboarded new employees time reporting payroll systems processed rehires transfers terminations garnishments withholdings accounts payable ​ prepared purchase orders expense reports reviewed investigated corrected errors inconsistencies financial entries documents reports verified details transactions including funds received total calculated figures discounts percentage allocations credits account balances coded general ledger processed vendor invoice payments opened assigned new client accounts coordinated approval processes accounts payable invoices balanced batch summary reports verification approval conducted monthend balance sheet reviews reconciled variances researched resolved billing invoice problems company name city state financial relationship specialist provide professional prompt financial services members potential members sales service culture continually educating members credit union products services relation members needs researched banking guidelines statutory requirements stay updated new laws applications processed sales referrals promoted bank services products resulting branch sales increase open new members accounts cds iras originate complete member consumer loan applications close loans originated outside instore branch balanced daily cash deposits bank vault inventory zero error rate assembled instore marketing displays trained employees cash drawer operation perform financial transactions efficiently accurately providing accurate account information using accounts security procedures recognizing accounts flags etc assist vault cash originating scoring member loans needed assures credit unions interest protected liens filed perfected prior disbursals loan proceeds company name city state trainerserver 052008 122008 ordering serving customers excellent service finding solutions customer related issues insuring duties closing opening store done correctly assist training new recruits company name city state counter supervisor 092006 072008 assist manager visuals entire store responsible delegating planning daily staff workflow absence store manager compile store merchandise inventory reporting respond customer inquiries provide excellent customer service provide exceptional support areas operational sales team management assist special projects required education associates business 1998 blue river community college business bachelors business finance 2016 umkc business finance skills analytical statistical reporting public speaking excellent interpersonal skills,HR
quality assurance manager professional summary outgoing quality assurance manager 8 years managerial experience aerospace committed high standards product inspections customer service extensive knowledge evo microsoft office use adept collaborative various departments comprehensive quality control methodical superb problemsolving analytical abilities keeps meticulous records identify troubleshoot problems specialties include operational improvements program implementation documentation wellrounded leadingedge approach identifying innovative ways provide quality scheduling materials management purchasing inventory control logistics support manufacturing industry accomplishments implemented nadcap ac71081 throughout facility initiated implemented cmmc compliance created administered fod program compliant nas412 skills process improvement 6sleankaizen principles complianceregulations identifyanalyzeresolve problems supplier quality staff training development policy reinforcement knowledge quality systems audit coordination quality management process control employee supervision root cause analysis presentations work history quality assurance manager 072011 current company name – city state specified quality requirements raw materials suppliers recorded analyzed distributed statistical information reported production malfunctions managers production supervisors inspected products worker progress throughout production collected production samples regularly performed detailed quality inspections provided analytical planning coordination support projects assigned reviewing interpreting analyzing illustrating data stimulate support enlightened decision making inspected verified documented quantifiable characteristics finished goods comparing customer specifications company quality standards achieve acceptable product demonstrated talent directing aspects process improvement quality control regulations compliance supervised 4 support departments customer service purchasing warehousing quality highimpact team player proven ability slash variances error rates strong management practices strict adherence policies procedures valuable expertise as9000 iso9001 nadcap internal external auditing facility well critical suppliers proven track record reducing cost quality scrap reduction 7 ncr reduction 141 003 managing aspects quality demonstrated talent analyzing problems developing procedures implementing efficient cost effective innovative longterm viable solutions assuring compliance contractual obligations developed implemented kpis internal management customer review implemented obtained nadcap certification within 7 months initiated cybersecurity cmmc certification nist 800171 compliance developed new systems processes methods increased quality 50 reduced costs directly indirectly 60000yr program director 012005 012012 company name – city state marketing teaching 4 classes per day class management 20 students recruitment upgrade students programs enrollment follow currentpotential students build rapport follow mas procedure filing editing responsible advisement chief instructor class curriculum aid students meeting requirements program communicate chief instructor appropriate businesses form new relationships carry project activities eg seminars demos etc oversaw tournaments 200 competitors focused weapons forms sparring purchasing coordinator 012008 012010 company name – city state monitored purchase requisitions handled adjustments vendors contacted vendor recorded information regarding price availability quality products collaborated internal external customers managed pricing availability products maintained consistent email communication stores suppliers confirm track orders verify price revisions purchase orders tracked inventory shipments prepared spreadsheets detailing item information maintained complete documentation records purchasing activities computed created purchase orders e3 monitor stock levels verify purchase requisitions expedite customer orders maintained focus organization regularly complete tasks precision timeliness flexibility accommodate fluctuating assignments emerging business trends education high school diploma 051998 liberty eylau high school city graduated summa cum laude graduated top 3 class member national honor society degree general studies ivy tech community college indiana city deans list 2004 2005 certifications certified six sigma green belt aveta business institute 2020 iso 90012015 internal auditor training purdue university 2019 nadcap audit criteria ac71081 rev c purdue university 2019 osha 10 osha training institute 2019 quality management tools techniques ivy tech 2019 blueprint reading gdt ivy tech 2019 vsm w implementation vsm evsm 2016advanced microsoft excel techniques training 2015 best practices managing inventories cycle counts training 2015 lean operational excellence training 2013 blueprint reading fundamentals training 2013,AVIATION
consultant executive profile marketing executive offering outstanding presentation communication crosscultural team management skills highenergy resultsoriented leader entrepreneurial attitude desires highlevel position professional corporate environment skill highlights hubspotseo marketo google analyticsppc wordpress salesforcecom project management basecamp jira ms project trello core accomplishments project management introduced scrum marketing team resulting 15 increase productivity created metricsbased reporting marketing sales teams track conversions human resources spearheaded newhire program increased retention operations management initiated geolocal landing page ppc strategy resulted 35 lift conversion within million dollar per month budget handled seo strategies related creating successful advertising new dealer program growing affiliate channel 44 staff development launched wellreceived refresher program professional development courses staff created self assessment rubric measuring growth professional experience consultant jan 2015 jan 2016 company name city state created new revenue streams via linkedin meetups generated new business inbound lead generation campaign captured local market share small business clients partnership referral program vp marketing oct 2012 jan 2015 company name city state spearheaded mega ppc campaign resulting 53 increase revenue year year generated new business seo pr campaigns created new revenue streams cutting unnecessary expenditures 89000 held accountable daily goals 150 systems often exceeded improved customer experience via website relaunch mobile ecommerce implementation forecasted trend analysis lifecycleproduct marketing promotions product testing affiliate customer base marketing trained sales pods new product rollouts provide rebuttals based product knowledge competitor intelligence director marketing jun 2011 sep 2012 company name city state generated increased revenue 45 acquiring upselling clients codank software checkpoint technologies security guard exchange lowes mercedes benz toyota bank america developed directed strategy launch new viral campaign based entirely shoestring budget yielded 1500 participants instituted project management allow clients manage campaigns effectively increasing productivity 15 coordinated corporate events mayor fox charlotte cbi nonprofit clients negotiated client contracts including terms conditions pricing services including customized digital strategies clients ceoclient success officer jul 2006 may 2011 company name city state liaised clients ensure 100 satisfaction including first call resolution 98 fcr conducted sales implemented marketing plans local pr strategies increasing impressions 200 designed implemented digital marketing projects time budget ensured monthly rent paid time pursued delinquent payments timely manner director marketing jun 2009 feb 2010 company name city state executed handson interactivedigital analytics seo sem smo vendor relations analytics leverage multimillion dollar budgets full redesignrebrand ecomm implementation dental medical veterinary special markets developed seo friendly social media enriched site henry schein conducted usability beta multivariate testing new site launch interactive consumer marketing manager nov 2008 jun 2009 company name city state developed directed strategy launch new optimum auto product became 1 market place next 11 months launch solely drove online traffic ppc seo resulting 4 million auto sales 3 months branded optimum homes campaign launched promotions blog multimedia drive revenue 60 executed handson seosemppcsmo optimization large company sites email campaigns analytics newsletters press releases ad placement education masters degree arts english business multicultural education stony brook university city state gpa gpa 40 english business multicultural education gpa 40 six sigma black belt certified project management msi bachelors degree english hofstra university city state english languages fluent french creole proficient spanish russian interests golf volleyball cooking boating publications published august 2009s search engine strategies magazine ses article entitled sms vs wap published front page june 2009s search engine strategies magazine ses article entitled web 30 2 page article page 28 published front page may 2009s search engine strategies magazine ses article entitled widget world full page article page 22 business leader magazine page 35mover shakers article bio additional information honors deans list academic scholarship published poetry nominated international society poets poet year award 1999 invited read poetry receive international poet merit award medallion ninth annual international society poets convention symposium washington dc achievements radio guest business leader radio october 2013 nominated charlottes leaders 40 class 2 january 2012 winner charlotte triad movers shakers award 2011 presented business leader magazine radio asked guest speaker steve jobs mactech conference nov 2010 volunteercharity work assistant scout master boy scouts america troop 565 american heart association red cross pay forward national campaign msu university florida university southern alabama mentor young entrepreneurs micromentororg may 2015current skills adobe agile scrum analytical skills social media seo sem pr pricing product marketing product testing optimization promotions writing proposals,CONSULTANT
forms designer professional summary professionally trained job title experience ensuring high standards culturally competent care wide variety patients diverse needs responsible job title excellent communication skills demonstrated number years experience healthcare skills strong clinical judgment high level autonomy patientfamily focused patient evaluationintervention professional bedside manner adept prioritizingmanaging deadlines safe ng tube insertion removal thorough physical assessments tracheotomy care foley catheter insertionremoval familiarity insulin medication assistance work history forms designer 012007 012010 company name – city state assessed need ordered obtained interpreted appropriate lab tests conducted mandated health screenings physicals special education assessments number schools number students ensured external followup required chronic patient care medsurg unit adeptly handling aspects treatment medication wound care monitoring number patients per shift primary care assessment evaluation neonatal pediatric patients counseled educated patients reproductive health issues wellness expertise stds hiv family planning led cna training program conducted classes prospective cnas oversaw training number students annually organized led number support groups per time period subjects related physical emotional health ensure longterm patient wellbeing organized led number support groups per time period subjects related physical emotional health ensure longterm patient wellbeing charge nurse neonatal pediatric floor oversaw average number patients per shift oversaw managed number clinical support staff patient care activities maintaining high level staff morale professionalism directed new hire lpn program recruited hired led training managed budget class number students annually effectively supervised number lvns nas nonclinical staff improved annual employee retention rate number number percent examined patients dispensed contraceptives medications needed pharmacological nonpharmacological management treatment various disorders diseases selfdirected astute judgment skills high level personal accountability wrote successful grant amount source topic effective counseling health maintenance disease management increased unit productivity 29bed surgical unit processed monthly reports department performance managed care postoperative patients discharge performed lab tests communicated results liaised patients physicians ensure patient comprehension treatment plans instructed patients family members proper discharge care closely monitored acute conditions initiated hospitalwide study identify areas process improvement monitored patient reactions drugs carefully documented progress individuals participating clinical trials demonstrated ability lead motivate outstanding healthcare teams contributed substantially successful department jcaho accreditation ensured hipaa compliance ensured proper care victims domestic violence presented urgent care clinic diagnosed treated patients chronic acute health problems mi arrhythmias asthma copd pneumonia provided dhs department health services corrective action plans coordinated quality improvement activities qias identify performance areas improvement participated unitbased quality assurance program developed implemented nursing care plans made appropriate interventions reading interpreting fetal heart monitors developed patient care plans including assessments evaluations nursing diagnoses documented patient information obtained interviews performed basic physical assessments newborns infants delegated staff nurse duties effectively managed clinical oversight 44bed unit provided oncall care times day night ensured efficacy treatments monitoring treatment regimens trained new staff quality control procedures followed infection control procedures assisted patients daily functions monitored fluid intake output levels extensive experience working homes disabled children adults measured urine delivered specimens lab provided daily living tasks enhance quality life elderly patients performed pregnancy tests sent specimens laboratory testing assisted residents bathing dressing feeding lifting transferring experience various medical conditions including parkinsons dementia diabetes cancer alzheimers pagets disease assisted doctors surgeries noninvasive procedures authorized drug refills provided detailed prescription information pharmacies collected blood tissue laboratory specimens prepared lab testing developed produced office flyer notifications important policy changes office news events maintained confidential personnel files license cpr compliance records performed monthly inventory maintained office medical supply counts routinely retracted patient throat cultures prepared lab submission scheduled patient admissions discharges specialized nursing care patients chemical dependency strong leader nursing personnel assigned unitshift forms designer 012005 012007 company name – city state contract designer utilized quarkxpress adobes creative suite created business documents specifically use expedatas digital pen paper applications experience included redesign existing documents crafting unique files tailored accurately capture handwriting interpretation job functions included graphic designer 012001 012004 company name – city state utilized adobe creative suite quarkxpress companys proprietary software produce business forms essential documents custom collateral concept production ready compositions key achievements managed companywide rebranding graphic standards abn amro global banking corporation subsidiaries standard federal lasalle bank resulting 30000 revenue created design specifications abn amros core teller project allowing client capture handwritten data deposit withdrawal slips recognized image character recognition software generated 25000 revenue managed design workflow specifications simultaneously comerica bank detroit medical group client services specialist 012000 012001 company name – city state advised clients vendors companys products met client expectations communicating business objectives reviewing results client vendors production team timely fashion worked team train standards procedures created presentations client visits key achievements trained fellow employees pander mail file deceased file processing step necessary ethical efficient use resources produced training pamphlet containing specific database procedural steps trained 20 members national publishing clients customer service staff team processing afforded better communication increased confidence services increased sales 10 coordinated prioritized several simultaneous projects monitored entire job processing analyzed reports job runs ensure data integrity increased job efficiency 10 eliminated past due accounts forms designer 012001 012004 company name – city state strong leader nursing personnel assigned unitshift client services specialist 052000 092001 company name – city state routinely retracted patient throat cultures prepared lab submission education bachelor science nursing 12 2014 northern illinois university city state nursing recipient scholarship name scholarship graduated magna cum laude master fine arts paintingsculpture 1 1996 northern illinois university city state paintingsculpture bachelor arts studio art paintingdrawing art history chemistry 1 1992 loras college city state studio art paintingdrawing art history chemistry professional nursing foundations nursing foundations nursing clinical pathophysiology health assessment health human sciences 1 2012 gpa sigma theta tau international honor society nursing rosanne krcekfrank nursing student scholarship health human sciences affiliations american nurses association ana member certifications registered nurse state license number number year advanced cardiac life support acls certification year present skills adobe advertising assembly banking hardware concept client clients customer service database documentation fashion forms graphic image design insurance interpretation logo creation mental health mail nursing nursing pdf pen postscript presentations coding quarkxpress research sales sigma unique workflow,DESIGNER
director finance operations executive profile motivated executive professional 20 years progressive experience publishing nonprofit environments including extensive experience project management budgeting financial administration consistently achieved optimal utilization developing delivering managing operations process improvement planning program coordination cultivation strong business relationships possess established track record creating implementing programs longterm business strategies aimed company growthhighenergy resultsoriented leader continues ambitiously collaborating team player creates strategic alliances organization leaders effectively align support key business initiatives skill highlights project management budgeting expertise capital operating risk management analytical skills time management leadershipcommunication skills negotiations expert employee relations selfmotivated customeroriented team building team leadership core accomplishments project management eliminated excel budgeting addition abm software solution streamlined data collection automated reporting functionality launched online service allowed camp programs register website verses manual excel tracking schedule launched audubons first corporate te credit card programlaunched audubons first procurement card program led process launching audubons first online invoicing solution last 4 bullets reduced transaction processing 33 financial reporting streamline well automate financial reporting aligning budget accounting financial reporting management played lead role instituting change coding expanded reporting beyond location tracking align projects outlined strategic plan operations management spearheaded creation team known field solutions would become liaison home office 100 plus offices around country focus primarily financial support also handled everything fund raising human resource concerns professional experience company name august 2015 current director finance operations city state many years successfully managing budgetforecast process 100 million dollar national multistate nonprofit asked lead areas gift processing banking risk management areas segments national institution fragmented much need leadership gift processing led charge streamline overall process switching banking relationship financial institution best suited needs working new caging partner technology area implement check processing application across network effort create efficient work flow risk management working risk manager streamlined allocation process creation insurance portal application created clearer view department head incurring segment insurance also successful aligning insurance policies fiscal year cycle banking focus consolidating banking relationships role online invoicing system set procurement card program allowed us close 35 bank accounts around country company name october 2009 july 2015 director business management field solutions city state team leader 3 professionals whose goal liaison programs central office focus preliminary financial however assisted hr legal technology concerns well led budget process kickoff preparation review process presentation board created clear precise financial reports program leaders management assist making sound business decisions reports ranging cash flow restricted reserves funding new reports examples created assist managers decision making toward programs company name may 2003 october 2009 director budgets city state overhauled operating capital budget process implementing formal structured process aligned mission organization 463 local chapters 22 state offices 44 audubon centers across country role lead entire process initial kick creation consolidating reporting package led presentation approval national board budget approved turned focus assisting year end process ensure programs achieved forecast current fiscal year year end complete prepared first two required forecasts audubon requires fiscal year led process transforming excel based budget process automated seamless solution known abm advanced budget module integrated financial edge accounting package enhanced ability track consolidate report budgets forecasts company name january 2000 may 2003 budget manager city state promoted audubons first budget directors position oversaw capital budget process led conversion audubons annual budget monthly budget tracking schedule led better cash management individual program organization whole company name july 1999 january 2000 business manager city state business manager audubon magazine role manage financial aspect publication membership program magazine membership budget represented 13 audubons total operating budget fy00 working publisher forecast ad sales weak took evasive measures reduce costs manufacturing staffing offset shortfall ad sales company name february 1997 july 1999 senior financial analyst city state jobson medical information llc operates healthcare publishing communications company produces range publications educational programs materials live events symposium web sites reach teach influence healthcare professionals every month responsible entire budget process product joined jobson budget 30 million left 60 million acquisitions start ups company grew rapidly almost 5 years tenure company name august 1995 february 1997 financial analyst city state promoted financial analyst worked operations manager prepare companys annual budget company name november 1994 august 1995 billing coordinator city state join audubon billing coordinator optical division quick learner implementor satisfying changes processing prompted first promotion jobson 10 months tenure company name february 1991 october 1994 accounting clerk city state working bond counsel law firm wall street initially backup segment department ranging accounts payable receivables cash management payrolleventually lead accounts receivables cash management well system administrator ibm main frame solution education wagner college finance city state usa completed several courses mba program bernard baruch college cuny bba operations management city state usa minor accounting skills interpersonal excellent time management organization multitasking skills take charge individual ones fault attitude one team technology microsoft office suite proficient blackbaud financial softwares powerplan budgetforecasting solutions datatel financial solutions media services group magazine software,FINANCE
storekeeper ii professional summary purpose document secure responsible career position fully utilizes educational knowledge experience contributing goals values organization friendly attitude worm personality appreciated strong point aided building positive relationships customers result repeat satisfied customers well known career pioneer packaging well working city peoria helping people one best characteristics obtaining several years experience contacting vendors answering phones face face contact public governmental personnel honed customer service abilities problem solving skills positive work ethic makes communication easier devoted dedicated serving way possible strive accomplish assigned tasks quickly efficiently exceptional people skills allow ability manage personnel take care conflicts disputes personal needs employees procurement purchasing 10 years processing purchase orders primary vendor contact inventory control fleet parts room purchases highly proficient utilizing inventory procurement practices procedures skills work history storekeeper ii january 2002 january 2013 maintaining reconciling inventory clerical support using peoplesoft procure receive shipments obtained purchase order create excel spread sheets reports manage inventory files research inventory problems conduct inventory cycle counts coordinate stock document transactions csr provide customer service departmental fleet maintenance personnel process work orders fill fleet purchase requisitions contact vendors procure fuel parts automobile truck supplies fleet services trainer forklift operator safety company name shipping fulfill orders use infrared scanning system ifr forklift operator fourstage electronic single person picker order pulling staging word processing input shipping orders usps ups fedex common carriers prepare overseas containers shipment verify quantities shipment labels paperwork company name warehouse floor supervisor january 1996 january 2001 performance areas include interviewing prospective employees higher providing daily instruction warehouse personnel dispatching drivers deliveries pickups routine cycle counts inventory insure verify proper placement inventory receive incoming shipments verify counts create stock locations maintain inventory quality control procedures accomplishments personal due specialized training procurement practices city peoria annual savings 150000 annually costs goods acquired purchase order career developing spreadsheet record material requisitions receiving logs department able stop purchasing preprinted forms local vendor result monthly operational cost reduced man hours cycle counts order pulling also reduced consolidating bulk inventory manageable amounts use polybags rather dumping items bin boxes note points mentioned small portion ideas introduced career city peoria company name aviation structural mechanic city state line division supervisor assistant plain captain line division worked aircraft hydraulic structural systems mechanic member naval aircraft squadron vs38 received general honorable conditions discharge njrotc navy junior recruit officer training corps education bachelors degree business management administration grand canyon university city state business management administration associate degree national education center city state graduate naval aviation school city state certified trainer forklift truck operator safety autocad certificate architectural drafting llewellyn technology certificate electro mechanical systems repair city state training also includes repair signode banding tie wrapping machines synergy minipacpoly shrink film packaging systems remove replace damaged parts components mechanical devices skills architectural drafting autocad clerical customer service data entry dispatching drivers film forklift forklift operator forms instruction inventory mechanical mechanic excel microsoft office powerpoint windows word navy naval packaging peoplesoft peoplesoft 90 personnel presentations procurement purchasing quality control receiving reconciling research safety scanning shipping spreadsheets spread sheets spreadsheet supervisor trainer word processing word perfect,AVIATION
social media coordinator summary secure position within organization able apply extensive skills abilities acquired education work experience advertising marketing social media fields highlights wellversed social media channels paid organic trends content development community engagement account management client relationship google analytics direct mail campaigns fluent spanish experience 102016 022017 social media coordinator company name city state managed new product content releases creates schedules weekly content clients professional social media accounts utilize applications canva sendible basecamp google cyfe manages measures clients social media accounts follower analysis reach growth prepared detailed marketing forecasts monthly basis design administer launch email marketing campaigns using mailchimp worked effectively heavily crossfunctional fastpaced environment 092015 current sales associate company name city state suggest key looks incorporates latest trends current promotions based customers individual style assist store meeting exceeding daily sales goals maintain company brand standards neat clean organized sales floor cash wrap fitting room stockroom partner management performing stock transfers damage outs shipment receiving comply operational standards include following safety policies proper censoring merchandise 062015 082015 marketing sales intern company name city state maintained launch trampoline park social media accounts including twitter facebook instagram promote summer events thought social media vendor outreach regarding summer program 012015 052015 events coordinator company name city state vendor outreach providing detailed information event contacting businesses raffles sponsorship tracking inkind gifts event coordination set management volunteer activities shoreline cleanups education 2016 bachelor arts communications advertising rhode island college city state united states minor marketing communication club member honor society national communication association dean list languages bilingual english spanish skills excellent use word excel powerpoint imovie photoshop ms publisher final cut pro advance knowledge social networks social media tools facebook instagram twitter pinterest youtube snapchat sendible cyfe basecamp strong writing skills research abilities strong organization planning skills confidentiality,DIGITAL-MEDIA
business development manager professional summary seasoned business development professional seeking leadership position increasing responsibility room contribute company success accomplished business development manager innovative leadership style expertise brand positioning strategies outstanding sales marketing business development account management talents great influencing communication strengths personable team player able relate easily people backgrounds consultative flexible approach strong record accomplishment 20 years sales marketing 10m territory highachieving business development manager offering 20year track record success improving sales growing company customer base effective program management strategic planning team leadership 20 years experience converting sales leads effectively managing multiple territories highly skilled forecasting project management strategic planning topnotch communication abilities skills key decision making marketing verbal written communication strategic planning excellent networking relationship building management conflict resolution goals performance new business development territory management account management development product service sales work history business development manager 032014 102019 company name – city state accounts included skyworks finisar broadcom macom semi microchip gcs northrop grumman nxp cypress grew territory 200kyear 3myear organized trade shows semicon cs mantech devised swot analysis create execute business plan supporting achievement established quotas capitalized industry marketplace trends strategize solutions enhance business operations established relationships key decisionmakers within customers organization promote growth retention identified pursued valuable business opportunities generate new company revenue improve bottom line profit identified key products services customers used data devise innovative sales marketing plans enabling dramatic growth represented company promoted products conferences trade association meetings negotiated contracts clients collaborated company departments develop new strategies capitalize emerging customer market trends regional sales manager 062003 112013 company name – city state sell precious nonprecious metal sputtering targets evaporation materials ww key account manager skyworks avago triquint jdsu saint gobain manage global account teams account development planning execution territory value 18m annual growth 15 sell semiconductor wireless medical photonics industries customer contract negotiations customer reports quarterly business reviews work closely engineering customers offer value based products responsible leadership team development training within materion develop critical relationships levels customers also within materion senior account manager 012002 012003 company name – city state sold chip assembly equipment flip chip wafer bumping services leasing services singapore startup trying gain entry us market trained equipment technology singapore customers included chip assembly houses foundries chip manufacturers senior account manager 012001 012002 company name – city state sold design management collaboration software chip designers eda industry sold engineers c level executives customers included chip design houses fairchild amd 3com juniper networks etc annual quota 17m worked engineers selling value proposition decreased design cycle time responsible weekly forecasts budgets customer call reports weekly customer updates quarterly sales meetings weekly sales technical conference calls senior account manager 012000 012001 company name – city state sold ecommerce data management software partnered ariba startup company software linked customers erp systems sap oracle baan jd edwards sold fortune 500 semiconductor customers lsi micron st micro philips etc territory us east west coasts europe senior account manager 011995 012000 company name – city state sold pvd materials sputtering targets semiconductor industry key account manager customers az ca northwest hyundai motorola conexant micron grew northwest territory 300kyr 5 millionyr 3 12 years senior buyer program manager 011991 011995 company name – city state program manager idt subsystems planner buyer components worked closely end customer subcontractors solectron plus flextronics education certified professional coach coaching 2010 institute professional excellence coaching city bachelor science business administration marketing 1991 university tulsa city attended numerous training seminars sales management team building leadership accomplishments supplier year awards skyworks irc 2012 2013 team builder certified draw success trainer team development success sales training certified ama miller heiman mike bosworth solution selling techniques coaching certified ipec institute professional excellence coaching coach certified life solutions coach personal empowerment individuals teams negotiation certified karrass negotiator affiliations industry associations member fab owners association technical program committee member cs mantech additional information kyle cease meditation retreat 2019 tony robbins upw event 2016 michael beckwith program 2019 dr joe dispenza follower skills key decision making team leadership marketing verbal written communication strategic planning excellent networking relationship building management conflict resolution goals performance new business development territory management account management product service sales work history business development manager 032014 102019 company name – city state accounts included skyworks finisar broadcom macom semi microchip gcs northrop grumman nxp cypress grew territory 200kyear 3myear organized trade shows semicon cs mantech devised swot analysis create execute business plan supporting achievement established quotas capitalized industry marketplace trends strategize solutions enhance business operations established relationships key decisionmakers within customers organization promote growth retention identified pursued valuable business opportunities generate new company revenue improve bottom line profit identified key products services customers used data devise innovative sales marketing plans enabling dramatic growth represented company promoted products conferences trade association meetings negotiated contracts clients collaborated company departments develop new strategies capitalize emerging customer market trends regional sales manager 062003 112013 company name – city state sell precious nonprecious metal sputtering targets evaporation materials ww key account manager skyworks avago triquint jdsu saint gobain manage global account teams account development planning execution territory value 18m annual growth 15 sell semiconductor wireless medical photonics industries customer contract negotiations customer reports quarterly business reviews work closely engineering customers offer value based products responsible leadership team development training within materion develop critical relationships levels customers also within materion senior account manager 012002 012003 company name – city state sold chip assembly equipment flip chip wafer bumping services leasing services singapore startup trying gain entry us market trained equipment technology singapore customers included chip assembly houses foundries chip manufacturers senior account manager 012001 012002 company name – city state sold design management collaboration software chip designers eda industry sold engineers c level executives customers included chip design houses fairchild amd 3com juniper networks etc annual quota 17m worked engineers selling value proposition decreased design cycle time responsible weekly forecasts budgets customer call reports weekly customer updates quarterly sales meetings weekly sales technical conference calls senior account manager 012000 012001 company name – city state sold ecommerce data management software partnered ariba startup company software linked customers erp systems sap oracle baan jd edwards sold fortune 500 semiconductor customers lsi micron st micro philips etc territory us east west coasts europe senior account manager 011995 012000 company name – city state sold pvd materials sputtering targets semiconductor industry key account manager customers az ca northwest hyundai motorola conexant micron grew northwest territory 300kyr 5 millionyr 3 12 years senior buyer program manager 011991 011995 company name – city state program manager idt subsystems planner buyer components worked closely end customer subcontractors solectron plus flextronics,BUSINESS-DEVELOPMENT
hr specialist us hr operations summary versatile media professional background communications marketing human resources technology experience 092015 current hr specialist us hr operations company name city state managed communication regarding launch operations group policy changes system outages designed standard work job aids create comprehensive training program new employees contractors audited job postings old pending onhold draft positions audited union hourly nonunion hourly salary background checks drug screens conducted monthly new hire benefits briefing new employees across business units served link hr managers vendors handling questions resolving systemrelated issues provide realtime process improvement feedback key metrics initiatives successfully rebranded us hr operations sharepoint site business unit project manager rfirfp background check drug screen vendor 012014 052015 marketing communications coop company name city state posted new articles changes updates corporate sharepoint site including graphics visual communications researched drafted articles feature stories promote company activities programs coedited developed content quarterly published newsletter provided communication support internal external events collaborated communication team media professionals vendors determine program needs print materials web design digital communications entrusted lead product service software launches digital asset management tool marketing toolkit website executive tradeshows calendar created presentations management executive approval ensure alignment corporate guidelines branding maintained mysikorsky sharepoint site provided timely solutions mitigate issues created story board produced video annual hands meeting 102012 012014 relationship coordinatormarketing specialist company name city state partnered vendor manage inhouse advertising program consisting print media collateral pieces coordinated preshow postshow activities trade shows managed marketing campaigns generate new business support partner sales teams ordered marketing collateral meetings trade shows advisors improved administered modified marketing programs increase product awareness assisted preparing internal promotional publications managed marketing material inventory supervised distribution publications ensure high quality product output coordinated marketing materials including brochures promotional materials products partnered graphic designers develop appropriate materials branding brochures used tracking reporting systems sales leads appointments 092009 102012 assistant head teller company name city state received internal audit score 100 performed daily monthly audits atm machines tellers educated customers variety retail products available credit options consistently met exceeded quarterly sales goals promoted products services customers maintaining company brand identity · implemented programs achieve exceed customer company participation goals organized company sponsored events campus resulting increased brand awareness · coached peers proper use programs improve work flow efficiency utilized product knowledge successfully sell refer clients based individual needs promoted marketing grand opening new branch locations strengthen company brand affinity · organized company sponsored events resulting increased brand awareness improved sales · coached peers proper use programs increase work flow efficiency senior producer 2014 shu media exchange company name city state planned executed event focusing connecticuts creative corridor growth industry opportunities come development panel industry professionals addressed topics related media hosted question answer session approximately 110 attendees following forum guests invited engage networking conversation postevent reception education 2014 master arts corporate communication public relations sacred heart university city state 2013 bachelor arts relational communication western connecticut state university city state skills adobe photoshop adp asset management branding brochures content customer care final cut pro graphics graphic hr illustrator indesign innovation inventory lotus notes marketing marketing materials marketing material materials microsoft office sharepoint newsletter presentations process improvement project management promotional materials publications quality realtime recruitment reporting rfp sales stories employee development video web design website articles,HR
consultant professional summary highly qualified electronics engineering technician training experience electrical mechanical systems demonstrated ability read schematic diagrams use appropriate test equipment troubleshoot equipment manufactured products excellent contributing team project success sharing acquired knowledge using strong interpersonal communication skills encourage highlevel performance proficient installing maintaining calibrating configuring troubleshooting stellar work ethic ability excel fastpaced environment skills preventive reparative maintenance troubleshooting mechanical systems testing soldering wiring installation hardware diagnostics time management cost estimation operation system software microsoft office project management staff management advanced critical thinking technical support work history consultant 042016 current company name – city state discussed project progress customers collected feedback different stages directly addressed concerns coordinated owner evaluate improve software hardware interfaces documented software development methodologies technical manuals used c ompany employees future projects inspected equipment assessed functionality optimized controls supported chief operating officer daily operational functions adjusted software parameters boost performance incorporate new features meeting customer needs responded customer requests via telephone email effectively answered questions inquiries master technician 112017 032019 company name – city state perform maintenance operating system checks mac pc platforms track repair service performed maintaining accurate detailed records using lightspeed pos system effect repairs assigned equipment following established electrostatic discharge esd safety standards procedures conducting quality assurance checks electronic devices services customer product including receivingshipping devices protect company equipment utilizing proper testing repair procedures maintain software installing configuring troubleshooting various applications maintain diagnose component level repair various generations cellular devices tablets mac computers video game consoles pcs laptops related peripheral equipment tested various types cellular devices tablets mac computers video game consoles pcs laptops related peripheral equipment using microscopes oscilloscopes multimeters voltage calibrators spectrum analyzers laboratory instruments supported technicians equipment maintenance repair requisitioned new supplies equipment performed acceptance testing measurements electronic components assemblies verify system compliance reviewed interpreted technical documents including service manuals specifications wiring diagrams blueprints used diagnostic testing processes collaboration technicians identify define solve development issues monitored installation operations consistently meet rigorous customer requirements coordinated vendors identify procure appropriate equipment necessary project monitored manufacture electrical devices operations ensure compliance safety protocols initiated project management knowledge study subsequently standardized project management practices continually improved methods procedures processes measurement documenting work flow techniques set pc apple desktops laptops types mobile devices trained supported endusers software hardware network standards use processes provided tier 1 support nontechnical internal users personnel desk side support services documented transactions support interactions system future reference addition knowledge base remained uptodate latest technologies solutions applicable company products order provide best support endusers evaluated responded incoming sales leads requests technical support assistance built provided basic enduser troubleshooting desktop support windows mac systems managed customers expectations support technology functionality order provide positive user experience provided excellent customer service communication interpersonal skills exercised creativity flexibility respond quickly positively shifting demands tight deadlines simultaneous handling multiple detailed tasks general manager 072011 112017 company name manage operations papa johns responsible overall operations restaurant include overseeing staff monitoring inventory purchasing equipment supplies ensuring quality customer service compliance food beverage regulations trains hires schedules employees requires high school diploma equivalent 46 years related experience familiar variety fields concepts practices procedures relies extensive experience judgment plan accomplish goals performs variety tasks leads directs work others wide degree creativity spontaneity expected typically reports top management district operator education bachelor business administration bba business administration management general university mary hardinbaylor city state bachelor business administration bba business administration management university houston city state certifications technical support fundamentals skills preventive reparative maintenance troubleshooting mechanical systems testing soldering wiring installation hardware diagnostics time management cost estimation power systems operation system software microsoft powerpoint project management staff management advanced critical thinking technical support work history master technician 112017 032019 company name – city state perform maintenance operating system checks mac pc platforms track repair service performed maintaining accurate detailed records using lightspeed pos system effect repairs assigned equipment following established electrostatic discharge esd safety standards procedures conducting quality assurance checks electronic devices services customer product including receivingshipping devices protect company equipment utilizing proper testing repair procedures maintain software installing configuring troubleshooting various applications maintain diagnose component level repair various generations cellular devices tablets mac computers video game consoles pcs laptops related peripheral equipment tested various types cellular devices tablets mac computers video game consoles pcs laptops related peripheral equipment using microscopes oscilloscopes multimeters voltage calibrators spectrum analyzers laboratory instruments supported technicians equipment maintenance repair requisitioned new supplies equipment performed acceptance testing measurements electronic components assemblies verify system compliance reviewed interpreted technical documents including service manuals specifications wiring diagrams blueprints used diagnostic testing processes collaboration technicians identify define solve development issues monitored installation operations consistently meet rigorous customer requirements coordinated vendors identify procure appropriate equipment necessary project monitored manufacture electrical devices operations ensure compliance safety protocols initiated project management knowledge study subsequently standardized project management practices continually improved methods procedures processes measurement documenting work flow techniques set pc apple desktops laptops types mobile devices trained supported endusers software hardware network standards use processes provided tier 1 support nontechnical internal users personnel desk side support services documented transactions support interactions system future reference addition knowledge base remained uptodate latest technologies solutions applicable company products order provide best support endusers evaluated responded incoming sales leads requests technical support assistance built provided basic enduser troubleshooting desktop support windows mac systems managed customers expectations support technology functionality order provide positive user experience provided excellent customer service communication interpersonal skills exercised creativity flexibility respond quickly positively shifting demands tight deadlines simultaneous handling multiple detailed tasks general manager 072011 112017 company name manage operations papa johns responsible overall operations restaurant include overseeing staff monitoring inventory purchasing equipment supplies ensuring quality customer service compliance food beverage regulations trains hires schedules employees requires high school diploma equivalent 46 years related experience familiar variety fields concepts practices procedures relies extensive experience judgment plan accomplish goals performs variety tasks leads directs work others wide degree creativity spontaneity expected typically reports top management district operator,CONSULTANT
mortgage group operations manager banking officer summary selfmotivated banking professional offering strong communication quick thinking skills works effectively teams well independently fastpaced environments highlights ms office proficient risk management evaluation background excellent communication skills organized reliable strong sense banking ethics strong compliance operational background experience 082014 current mortgage group operations manager banking officer company name city state monitor approve pricing deviations accordance bbt policy monitor pipelines ensure compliance timely action clients mortgage loan officers mlos monitor prequalification pipelines ensure timely appropriate actions mlos act liaison mlos regional production support teams rpsts appraisal unit construction permanent cp unit communicate escalate loan issues needed develop coach guide staff continued “ grass roots ” level execution assigned operational components retail mortgage lending integrate staff new processes systems well deepen relationships production associates issues identified early reported quickly solutions offered coordinate “ rush files ” process prioritization rpst become thoroughly familiar unifi assist mlos administrative staff issues arise communicate escalate issues needed support mmms group mortgage managers gmms researching client complaints accordance bbt process policy aware regulatory operational issues upcoming changes communicate escalate issues needed coordinate small business mortgage cross sell sam scheduling regional personnel followup associates delinquent training required learning center conduct knowledge sessions coordinate implementation new products product changes updates arrange proper hs boarding training equipment administrative processing new hires 082013 082014 home mortgage direct mortgage loan counselor company name city state provide mortgage clients sound mortgage advice based full understanding client needs well bbt mortgage products benefits execute consistently bbts referral process irm introducing mortgage clients bank services cross sell opportunities assist mortgage loan administration client attorney appraiser document followup determined quality control post closing review execute effective mortgage client development plans meet exceed agreed upon mortgage production goals including continuous salesphone sales training maintain complete thorough knowledge bbt mortgage strategies policies procedures well secondary market investors guidelines utilized bank adhere comply fully bbt policies procedures related internal external rules regulations particularly established state federal law 012011 082013 credit analyst 1 bbrc company name city state responsible spreading financial statements tax returns according gaap internal credit policies analyzing diverse credit information bbrc channel loans providing financial analysis several types business entities assist underwriters credit decision proficient knowledge hogan afs blast credit fulfillment moodys pfa seemore plus 012010 042011 commercial loan documentation specialist company name city state loan administration duties include review preparation assigned loan portfolio loan documentation business customers secured unsecured provides support regional business banking customers revenues 220 million review credit approvals verify documentation comply creditbank policies maintain customer care line prepare assistance regional business banking 012005 092009 banking center manager ii avp company name city state lead team salesservice professional meet exceed goals service targets directly work customer uncover satisfy financialmortgage needs conducted approved quarterly yearly performance evaluations associates developed monitored individual quarterly development plans direct reports generating sales leads community outreach activities developing business partners ensured auditcompliance procedures center followed maintaining highest level customer service managed difficult situations customers providing clients information data advice periodically communicated consumer executives review center performance assessments update staff business developments created workforce stability cultivating engaged spirited well coached team 012001 012005 personal banker officer company name city state provide financial solutions consumers business provided financial advising counseling customers prepared loan documents conducted closings comply federal state regulations accomplishments employee relations process improvement recruiting retention increased mortgage pipeline 75 one year ranked 3rd 37 banking center operational excellence previous market employee development training selected senior management contributor cfpb project prepare 2015 cfpb origination exam promoted mortgage operations manager home mortgage direct within year education april 2003 real estate fundamentals completed salesperson broker course real estate broker dan mohr estate school city state 2015 bs business management guilford college city state minor nonprofit management skills developing business credit clients service mortgage compliance understands cfbp requirements mortgage loan origination financial analysis proficient unifi system policies sales,BANKING
certified personal trainer group fitness instructor summary wellness professional certified personal trainer group fitness instructor formal training health fitness also business development leadership marketing communications extensive sales customer service experience goal oriented selfmotivated talent motivating others takes great pride developing customized fitness nutrition plans meet individual client goals core qualifications individual group fitness programming specialist excellent sales communication skills wellness coach new customer acquisition fitness assessments multimedia marketing fitness equipment operation special events planning weight management expert ms office proficient understanding human anatomy relationship building expert certified ace personal trainer exceptional multitasker afaa certified group fitness instructor organized efficient tabata boot camp certified coach motivated team player goaloriented education master science communications media management 1995 virginia commonwealth university city state usa communications media management concentration communications marketing public relations coursework business management focus media additional coursework economics finance bachelor arts journalism marketing 1985 radford university city state usa journalism marketing experience certified personal trainer group fitness instructor march 2013 company name city state developed implemented training programs ensure clients reach fitness goals led clients groups ages personal workouts skill development training administered fitness assessments counseled clients proper nutrition exercise habits wrote fitness articles publication club marketing pieces developed implemented fitness challenges members increase club visits generate excitement encouraged motivated members attend group fitness classes participated club promotions recruit new members increase club sales recorded training sessions maintained package rates client contributed operation clean friendly well maintained health club education specialist april 2011 november 2012 company name city state facilitated relationship building marketed online inhouse education programs accounting professionals working firms companies governmental agencies associations developed implement online learning initiatives created executed ongoing comprehensive sales plan education programs analyzed market research well member database target programs marketing efforts worked closely marketing team create implement marketing plans collaborated senior education manager new contentcourse development well evaluating new educational training opportunitiesproviders including group selfstudy online cpe negotiated pricing contracts clients speakers vendors coordinated delivery education programs oversaw database management tracking inhouse online programs responsible inhouse online budget financial tracking effort monitor goal attainment edited conference seminar footage webcast selfstudy production sales assistant may 2006 april 2011 company name city state developed maintained excellent working relationship discussion leaders vendors firms companies order increase sales created sales proposals customized cpe training recruit new clients retain existing clients worked vendors provide inhouse education programs firms companies governmental agencies associations course administration needed administrative coordinator september 2002 may 2006 company name managed member database worked closely owners develop targeted marketing plan maximize membership coordinated communications built relationships competitive gymnastics team staff parent organization handled incoming calls public answering program questions taking registrations affiliations member indoor cycling association member idea health fitness association member pt net skills accounting budget business management competitive content contracts course development client clients database management database delivery economics finance financial focus marketing plan marketing plans market research marketing pricing proposals public relations publication relationship building sales training programs articles,FITNESS
sales supervisor sales effectiveness summary experienced sales supervisor recognized training facilitator 25 years sales experience utility industry proven track record implementing successful sales programs exceed team company goals ​ ​ highlights microsoft dynamics crm subject matter expert chosen represent sales crm product owner 2018 product upgrade certified facilitator 7 habits highly effective people leed certified one three time png commercial sales person year 2008 piedmont natural gas excellent communication skills selfmotivated highly driven succeed gsa committee member facilitator final product implementation established track record exceptional sales results experienced project management utilizing sales systems agile trained experience sales supervisor sales effectiveness 112015 current company name city state led virtual team 6 full time sales support coordinators managed partner financing legacy png integrating process duke gas sales piedmont natural gas sales implemented procedure aid project management implemented additional responsibilities team monitoring evaluating productivity levels bandwidth developed welcome package send residential builders maintained updated developed policies procedures sales team converted forms letters agreements electronic versions developed sales training materials sales reps supervisors managers crm expert work closely newly created group ensure health product currently working integration project product owner crm ​ sales supervisor 112012 112015 company name city state supervised monitored daily activities ten outside sales representatives ensure sales company strategic goals met compliance company policy mentored coached trained motivated team ongoing development led team successful meeting exceeding team goals sought ways improve work processes increase skill levels knowledge team self taught advanced ways utilize crm quickly became subject matter expert helped build develop training manual new sales representatives southwest region reviewed enterprise wide potential use gave presentations builders construction managers superintendents review online service installation request process meter placement guidelines solicit ways improve communications commercial sales representative 042006 112012 company name city state executed strategies ensure natural gas growth new existing commercial customers charlotte market networked business leaders architects engineers contractors owners promote companys products services recognized ability develop maintain quality customer business relationships consistently met exceeded set territory goals became leed certified 2009 one three employees time certification named commercial sales person year 2008 residential energy specialist 032006 042006 company name city state systematically strategically worked assigned territory ensure use natural gas residential homes developments quickly promoted commercial market within company industrial power representative 071986 031993 company name city state responsible one half mecklenburg county industrial customers promote products services company identified new opportunities offpeak shaving standby generation interruptible power timeofday rates consistently met exceed assigned goals first female nonengineer hold position commercial power representative 081984 071986 company name city state one three reps covering mecklenburg countys small large commercial customers promoting energy management peak shaving opportunities developed training material trained employees newly formed group call center handle commercial customers exclusively residential rep 011983 011984 company name city state promoted energy management charlotte area selected attend prestigious commercial 6 week training course active member charlotte home builders association regional training coordinator residential representative 061980 031983 company name city state regional training coordinator 061980 011983 company name city state facilitated three day workshops new hires identified developing facilitated training sales business area representatives education training bachelor arts psychology east carolina university city state usa psychology computer skills s2k cis billing accounts payable caps microsoft dynamics crm gsa lite microsoft office suite acrobat pro sales solution selling activities honors charlotte homes builders association past board member commercial sales person year 2008 piedmont natural gas leed certified 2009,SALES
contracts finance officer professional profile contracts finance officer exceptional payroll administrator background finance seeks provide administrative accounting payroll support energetic human resources finance department detailoriented efficient organized contract finance officer extensive background communitybased organizations seeks bring strong work ethic engaging interpersonal communication vibrant nonprofit company offer expertise european development fund edf payment contract procedures financial management accounting procedures keen business sense combine deliver sustainable results project management qualifications financial management project cycle management accounting procedures paymentcontract procedures budget support edf procedures productivity improvement quality control filingarchivingdocumentation administration recordkeeping independent worker time management attention detail microsoft applications programme management programme estimatesgrant tomprotomfedtomon financial accounting software edf projects programs certificate filing archiving documentation project cycle management relevant experience transitioned bookkeeping function external inhouse increase efficiency lower cost simplified payroll processing procedure increase department productivity 20 worked human resources develop streamlined way track paid time experience contracts finance officer 122008 082014 company name city ensure accuracy completeness payments recovery related financial dossiers incoming outgoing stage processing payment dossiers efficient implementation edf projects liaise european commission delegation ecd projects partners matters relating financial aspects edf resources including payments recoveries procedures maintain control cards financial accounting records necessary management edf resources update guarantee records bring guarantee action dates initiate advise projectprogramme closures decommitments check correctness tenders contracts riders programme estimates verify validate payment dossiers compliance edf rules regulations keep uptodate edf rules regulations disseminate users participate tender evaluation activities comanaged support project draw programme estimates tender documents prepare salary vouchers circulate pay slips maintain assets register assist organizing coordinating seminars workshops edf training staff partners update accounting software tomfed tomon national authorising office freetown sierra leone reviewed investigated corrected errors inconsistencies financial entries documents reports determined proper handling financial transactions approved transactions within designated limits distributed expenditure encumbrances receipts receivables according schedules audited contracts orders vouchers prepared purchase orders expense reportsmanaged accounts payable organization 30 personnel accurately processed data validation transmission weekly semimonthly sales payrolls improved accuracy payroll journal entries developing implementing payroll reconciliation tool interntrainee finance 062007 122008 company name city provided assistance support edf contractual procurement financial management assisted preparation tender documents launching tenders assisted updating provider database rules regulations applicable management edf assisted establishing database regional local service providers prepared payment orders review initiation payment dossiers intern 092005 122005 company name reviewed pay slips accuracy prepared stock stack cards responsible inventory stock control assisted procurement procedures prepared reviewed payment vouchers data entry archiving filing education master business administration mba finance marketing operations management economics business law may 2014 university phoenix online campus city state united states america bsc financial services july 2005 institute public administration management ipam university sierra leone city state sierra leone financial services affiliations member springs joy advisory committee executive member welfare humanitarian ministry public relations officer new life ministries international member greeters department new life ministries international member womens department new life ministries international member eros commoners club institute public administration management university sierra leone member saint josephs secondary school band drum major skills accounting accounting software budget contractual procedures data entry database documentation filing financial accounting financial reporting financial management grants inventory control access excel office power point publisher microsoft word organizing procurement quality control stock control preparation tender documents organize workshops seminars trainings,FINANCE
sales coordinator summary current ms data analytics graduate student exposure data analysis modeling skills seeking evolutionary role analytics allow adapt change company problem solving needs skills excellent quantitative skills advanced ms office suite knowledge strong knowledge r excel advanced excel modeling excellent research skills business systems analysis knowledge statistical analysis superb communication skills algorithm development business domain statistics interpretation mining predictive analysis coding visualization exploration data analyst rstudio tableau data collection machine learning c report generation education training master science data analytics 2018 university houston city state data analytics bba finance 2005 university houston city state finance finance experience sales coordinator jul 2016 may 2017 company name city state heavy cold calling new existing oil gas energy aerospace clientele increase revenue market penetration managed portfolio 250 accounts generated 36 increased proposals 4 months conducted business business telephone sales researched sales contact information prospects created reports business development managers inside sales representative aug 2015 feb 2016 company name city state prioritized daily workflows including inbound calls quotes salesrelated inquiries wrote sales contracts orders obtained submitted orders processing achieved 170 first 90 day quota earning 2nd highest rookie quarter 21 year company history prioritized daily workflows including inbound calls quotes salesrelated inquiries emphasized product features based analysis customers needs inside sales representative sep 2014 may 2015 company name city state developed competitive comparison tables steel grating pricing fees ratings category product performance use account sales calls created sales contacts offpremise accounts built client relationships acting liaison drafting sales teams consulted clients sales contract signings resolve problems provide ongoing support recruiter feb 2007 oct 2014 company name city state developed creative recruiting strategies met small midsized broker dealer staffing needs managed aspects advisor transition cycle initial set boarding served link broker dealer advisor handling questions interpreting contracts resolving transition issues membershipsscholarly societies university houston downtown analytics society skills business systems analysis c cold calling communication skills competitive contracts credit clientele client clients data analyst data collection database drafting features finance financial financial statements interpretation machine learning market excel money ms office suite modeling oil outside sales pricing coding proposals recruiting research sales staffing statistical analysis statistics tableau tables telephone underwriter,SALES
teacher summary kind compassionate highly motivated teacher dedicated creating atmosphere stimulating encouraging students learning desire inspire motivate children achieve absolute best expertise individualizing instruction based students needs interests education bachelor arts childhood education 16 2007 brooklyn college city state minor psychology associate arts liberal arts 2003 nassau community college city state liberal arts experience teacher current company name city state create classroom environment conducive learning growing adapt modify lessons meet students academic needs conduct variety activities individual lessons group projects movement time enhance learning collaborate staff members plan schedule lessons promoting learning student interests organize activities develop childrens physical emotional social growth redirect children encourage safe positive behaviors classroom encourage curiosity exploration problemsolving ageappropriate playtime activities student teacher 092006 022007 company name city state completed four months teaching experience 1st grade classroom collaborating cooperating teacher staff members plan schedule lessons encourage learning differentiated instruction according student interest ability skill level observed assessed student performance kept thorough records progress using running records rubrics student portfolios teachermade exams created studentbased constructivist environment exploration questioning problem solving accountable talk love learning promoted prepared lesson plans component balanced literacy according new thematic unit every month established positive relationships students parents fellow teachers school administrators dentist office manager 072002 092012 company name city state led team 10 employees responsible administering staff training delegating duties practice promoted twice tenure managed difficult emotional patient situations responded promptly patient needs pain emergencies educated patients proper oral hygiene prevention dental diseases accurately collected recorded patient medical dental histories provided appropriate treatment plans postoperative instructions patients prescribed dentist managed collections claims appeals insurance companies worked closely insurance companies ensure preapprovals prior authorizations patients visits properly documented paid maintained proper graphical perio charting hygienist scheduled maintained calendar appointments meetings travel itineraries established maintained excellent working relationships patients employees day certifications first aid cpr child care facility rules regulations facr identifying reporting child abuse neglect caan schoolage appropriate practices sap skills creative lesson planning handson instruction student assessment classroom management able inspire comfort build selfesteem outstanding communication skills dependable detail orientated excellent organizational skills languages trilingual english russian hebrew,TEACHER
hr specialist information systems experience 022013 122014 company name city state hr specialist information systems permanentft supervisor iris murray 9104322392 served fort bragg installation civilian personnel information systems manager full responsibility establishing implementing automated personnel policy providing advisory services resolving hr automation user issues included system access control hr automation training administration instruction hr automation system software functionality interface issues hardware troubleshooting installation maintenance regulatory procedural guidance etc systems included fasclass autonoa usa staffing business objects applications sap software cpol dcpds csu eopf asars etc designed constructed tested deployed maintained organizational sharepoint infrastructure designed customized webbased management tools improve organizational efficiency communication archiving capabilities served webmaster fort bragg civilian personnel advisory center cpac internet intranet products responsibility ensuring release compliance proper website structure architecture ease use esthetic appeal wrote detailed technical plans maintain organizational functionality occurrence service interruptions due software incompatibility issues resulting network enterprise center compliance demands newly implemented network configurations managed storage capabilities built detailed archival system maintain organizations historic documents analyzed organizational automation training needs constructed detailed training plans coordinated training registrations internal external customer base constructed customized slides literature meet training needs delivered shortterm extended training sessions hr automation program functionality troubleshooting capabilities performed onsite phonebased troubleshooting hr automation programs assisted users identifying likely causes functionality problems employed nonstandard standardized troubleshooting solve user issues managed user account requests fort bragg users include initial request modifications deletions provided advisory services cpac staff external managers automation issues proper system usage guidelines general account maintenance 082012 022013 company name city state hr specialist permanentft supervisor kimberly malone 8705403077 served senior hr specialist leading fourperson team accomplishment recruitment placement work responsible analyzing workforce capabilities equitably distributing workload best utilize organizational resources set tracked suspenses deadlines assigned work set workload milestones regularly monitored whether team meeting goals projected adjusted approach accordingly meet production requirements assigned tracked prework ensure analytical accuracy strategic recruitment discussion job analysis phases reviewed rpa coding remarks prior submission processing continually analyzed work practices processes gather data streamlining process change proposals managed user account requests pine bluff arsenal users include initial request modifications deletions provided advisory services cpac staff external managers automation issues proper system usage guidelines general account maintenance served hr automation program administrator provided technical assistance advisory services within cpac postwide users personnel automation systems served installation information management officer hr automation performed workforce needs assessments determine overall intellectual resources skill level training needs junior hr specialists hr assistants advised hr officer learning progression areas needed improvement recommendations training junior hr workforce constructed training materials performed workforce development training organization conducted reviews quality control assessments vacancy announcements team prior publishing use resulting observations construct developmental training designed conducted onsite training hr processes automation workforce 1200 employees assessed existing hr training programs determined need adjustment replacement maintenance based employee feedback productivity measures constructed new training materials delivered organizationally standardized training performed strategic recruitment discussions determine proper position classification area consideration overall recruitment plan conducted detailed job analysis concert hiring managers subject matter experts built edited vacancies assessments vacancy announcements delegated examining unit merit promotion using usa staffing coded personnel actions performed postselection processes advised post command group directorate level managers difficult hr issues ie attrition management regulatory determinations etc conducted regulatory organizational procedural research analysis synthesis human resources related laws policies regulatory guidance order write proposals address complex staffing solutions production focus hr process improvement analyzed organizational composition provide position management classification support assigned organizations general schedule gs wage grade wg pay schedules advised managers position classification process use various classification references automated tools performed routine nonroutine position classification supervisory nonsupervisory leader professional administrative clerical technical blue collar position performed flsa determinations researched analyzed classification regulations handbooks references regulatory guidance analyzed position description data write position evaluations served priority placement plan ppp reemployment priority list program administrator responsibility program operations performance data audits eligibility determinations conduct registrant counseling registrations file maintenance conducted ppp file match audits continually monitored program maintain operational procedural consistency determine need process improvements ensure registrants receiving proper service assistance 082011 082012 company name city state hr specialist permanentft supervisor kimberly malone 8705403077 served hr automation program administrator provided technical assistance advisory services within cpac postwide users personnel automation systems served installation information management officer hr automation managed organizationwide hr automation account establishment enddating advised managers employees system functionality limitations specialized use business objects applications program provide defense civilian personnel data system dcpdsbased reports statistical analysis post command group servicing cpac supervised roll new automation processes eg cac enabling ppp prerequisitioning asars usa staffing conversion etc constructed guidance instructions assist resolution personnel system user issues informs users upcoming automation changes outages gathered analyzed user experience data determine need system adjustment replacement maintenance based employee feedback productivity measures served pine bluff arsenal usa staffing super user responsible implementing regional changes keeping workforce informed functionality issues attending biweekly regional meetings stay abreast automation developments maintaining user customer accounts building custom notification letters troubleshooting answering questions related system functions usage regulatory guidance created manipulated automated databases using microsoft excel microsoft access used varying databases universes data elements construct complex business objects applications reports utilized reports retrieve employee statistical profile information analysis interrogatory requests provided guidance merit system principles prohibited personnel practices hr regulations development use valid selection criteria processes advised management recruitment strategies sources appointment authorities special programs performed routine nonroutine position classification supervisory nonsupervisory leader professional administrative clerical technical blue collar position analyzed applied classification standards sops laws regulatory guidance conduct classification flsa determinations variety position including wage schedule general schedule nonsupervisory supervisory wage grade wage leader wage supervisor positions analyzed position description data wrote position evaluations researched analyzed relevant federal regulations guidance determine legality options crafted suggestions recruitment strategies presentation post command presented monthly hrrelated training diverse workforce consisting 1200 employees served peertopeer trainer reviewer hr functions eg recruitmentplacement procedures vacancy announcement construction job analysis suspense tracking use hr automation programs coded personnel actions iaw guide processing personnel actions applicable regulatory guidance reviewed analyzed personnel actions prior submission reconcile errors discrepancies analyzed quality control rpa data open goodness data reports double check incorrect event coding wrote vacancy announcements determined qualifications set pay produced merit promotion deu referral lists analyzed interpreted applied recruitment placement regulatory guidance laws policies assisted customers federal employee benefits programs concerning entitlements insurance beneficiaries post56 buy back retirement preparation leave tsp compensation etc provided advisory services staff managers resolve staffing classification pay action processing related personnel issues served priority placement plan ppp reemployment priority list program administrator responsibility program operations performance data audits eligibility determinations conduct registrant counseling registrations file maintenance education millermotte college city state us associate microcomputer applications associate degree 042015 millermotte college wilmington nc united states gpa 361 maximum 40 credits earned 68 credit hours major microcomputer applications relevant coursework web development pc operating systems project management desktop publishing presentation graphics pc hardware software advanced database management advanced spreadsheets advanced word processing ecommerce capella university minneapolis city state us masters human services masters degree 032010 capella university minneapolis mn united states gpa 367 maximum 40 credits earned 48 semester hours major human services honors cum laude accomplishments major human services honors cum laude military experience 082012 022013 company name specialist department army civilian hr agency hours per week 40 fort bragg nc permanentft supervisor iris murray 9104322392 served fort bragg installation civilian personnel information systems manager full responsibility establishing implementing automated personnel policy providing advisory services resolving hr automation user issues included system access control hr automation training administration instruction hr automation system software functionality interface issues hardware troubleshooting installation maintenance regulatory procedural guidance etc systems included fasclass autonoa usa staffing business objects applications sap software cpol dcpds csu eopf asars etc designed constructed tested deployed maintained organizational sharepoint infrastructure designed customized webbased management tools improve organizational efficiency communication archiving capabilities served webmaster fort bragg civilian personnel advisory center cpac internet intranet products responsibility ensuring release compliance proper website structure architecture ease use esthetic appeal wrote detailed technical plans maintain organizational functionality occurrence service interruptions due software incompatibility issues resulting network enterprise center compliance demands newly implemented network configurations managed storage capabilities built detailed archival system maintain organizations historic documents analyzed organizational automation training needs constructed detailed training plans coordinated training registrations internal external customer base constructed customized slides literature meet training needs delivered shortterm extended training sessions hr automation program functionality troubleshooting capabilities performed onsite phonebased troubleshooting hr automation programs assisted users identifying likely causes functionality problems employed nonstandard standardized troubleshooting solve user issues managed user account requests fort bragg users include initial request modifications deletions provided advisory services cpac staff external managers automation issues proper system usage guidelines general account maintenance hr specialist recruitment placementinfo systems gs020112 082012 022013 department army civilian hr agency hours per week 40 pine bluff ar permanentft supervisor kimberly malone 8705403077 served senior hr specialist leading fourperson team accomplishment recruitment placement work responsible analyzing workforce capabilities equitably distributing workload best utilize organizational resources set tracked suspenses deadlines assigned work set workload milestones regularly monitored whether team meeting goals projected adjusted approach accordingly meet production requirements assigned tracked prework ensure analytical accuracy strategic recruitment discussion job analysis phases reviewed rpa coding remarks prior submission processing continually analyzed work practices processes gather data streamlining process change proposals managed user account requests pine bluff arsenal users include initial request modifications deletions provided advisory services cpac staff external managers automation issues proper system usage guidelines general account maintenance served hr automation program administrator provided technical assistance advisory services within cpac postwide users personnel automation systems served installation information management officer hr automation performed workforce needs assessments determine overall intellectual resources skill level training needs junior hr specialists hr assistants advised hr officer learning progression areas needed improvement recommendations training junior hr workforce constructed training materials performed workforce development training organization conducted reviews quality control assessments vacancy announcements team prior publishing use resulting observations construct developmental training designed conducted onsite training hr processes automation workforce 1200 employees assessed existing hr training programs determined need adjustment replacement maintenance based employee feedback productivity measures constructed new training materials delivered organizationally standardized training performed strategic recruitment discussions determine proper position classification area consideration overall recruitment plan conducted detailed job analysis concert hiring managers subject matter experts built edited vacancies assessments vacancy announcements delegated examining unit merit promotion using usa staffing coded personnel actions performed postselection processes advised post command group directorate level managers difficult hr issues ie attrition management regulatory determinations etc conducted regulatory organizational procedural research analysis synthesis human resources related laws policies regulatory guidance order write proposals address complex staffing solutions production focus hr process improvement analyzed organizational composition provide position management classification support assigned organizations general schedule gs wage grade wg pay schedules advised managers position classification process use various classification references automated tools performed routine nonroutine position classification supervisory nonsupervisory leader professional administrative clerical technical blue collar position performed flsa determinations researched analyzed classification regulations handbooks references regulatory guidance analyzed position description data write position evaluations served priority placement plan ppp reemployment priority list program administrator responsibility program operations performance data audits eligibility determinations conduct registrant counseling registrations file maintenance conducted ppp file match audits continually monitored program maintain operational procedural consistency determine need process improvements ensure registrants receiving proper service assistance hr specialist classificationrecruitment placement gs020111 082011 082012 department army civilian hr agency hours per week 40 pine bluff ar permanentft supervisor kimberly malone 8705403077 served hr automation program administrator provided technical assistance advisory services within cpac postwide users personnel automation systems served installation information management officer hr automation managed organizationwide hr automation account establishment enddating advised managers employees system functionality limitations specialized use business objects applications program provide defense civilian personnel data system dcpdsbased reports statistical analysis post command group servicing cpac supervised roll new automation processes eg cac enabling ppp prerequisitioning asars usa staffing conversion etc constructed guidance instructions assist resolution personnel system user issues informs users upcoming automation changes outages gathered analyzed user experience data determine need system adjustment replacement maintenance based employee feedback productivity measures served pine bluff arsenal usa staffing super user responsible implementing regional changes keeping workforce informed functionality issues attending biweekly regional meetings stay abreast automation developments maintaining user customer accounts building custom notification letters troubleshooting answering questions related system functions usage regulatory guidance created manipulated automated databases using microsoft excel microsoft access used varying databases universes data elements construct complex business objects applications reports utilized reports retrieve employee statistical profile information analysis interrogatory requests provided guidance merit system principles prohibited personnel practices hr regulations development use valid selection criteria processes advised management recruitment strategies sources appointment authorities special programs performed routine nonroutine position classification supervisory nonsupervisory leader professional administrative clerical technical blue collar position analyzed applied classification standards sops laws regulatory guidance conduct classification flsa determinations variety position including wage schedule general schedule nonsupervisory supervisory wage grade wage leader wage supervisor positions analyzed position description data wrote position evaluations researched analyzed relevant federal regulations guidance determine legality options crafted suggestions recruitment strategies presentation post command presented monthly hrrelated training diverse workforce consisting 1200 employees served peertopeer trainer reviewer hr functions eg recruitmentplacement procedures vacancy announcement construction job analysis suspense tracking use hr automation programs coded personnel actions iaw guide processing personnel actions applicable regulatory guidance reviewed analyzed personnel actions prior submission reconcile errors discrepancies analyzed quality control rpa data open goodness data reports double check incorrect event coding wrote vacancy announcements determined qualifications set pay produced merit promotion deu referral lists analyzed interpreted applied recruitment placement regulatory guidance laws policies assisted customers federal employee benefits programs concerning entitlements insurance beneficiaries post56 buy back retirement preparation leave tsp compensation etc provided advisory services staff managers resolve staffing classification pay action processing related personnel issues served priority placement plan ppp reemployment priority list program administrator responsibility program operations performance data audits eligibility determinations conduct registrant counseling registrations file maintenance certifications rpa cac dod skills hr maintenance registrations staffing training access account maintenance general account access control architecture archiving csu hardware troubleshooting intranet microsoft sharepoint sap sharepoint web based webbased audits clerical coding file flsa job analysis operations ppp quality control recruitment technical assistance answering benefits bi business intelligence cac compensation customer accounts databases employee benefits excel federal regulations microsoft access microsoft excel ms access statistical analysis user experience publishing hr issues hr process improvement human resources process improvement process improvements proposals solutions training programs ar dod gsa information assurance online learning online training security associate credit database database management desktop publishing project management word,HR
director global business development summary scott kachelek sales business development executive 15 years experience large commercial government digital led lighting projects immersive cinema technologies commercial printing control systems key personal traits include proactive strives continual improvement without supervision creative thinks unique ways solve problems improve products processes outgoing interacts easily others lasting business relationships analytical analyzes facts detail makes timely decision persistent sticks long term projects see completion culturally aware embraces diversity sensitive similaritiesdifferences ​ highlights cross region international projects competitive analysis sales strategy partner relationships business process improvement public presentations functional spanish functional japanese accomplishments key player growing business 25 million sales 150 million maintained 50 integral gross margin product portfolio spite severe competition managed cross functional team 5 professionals worked across 33 international sales organizations ​traveled conducted business 30 countries sold managed projects 6 million value developed supported 20 value added resellers experience director global business development 062015 current company name city state built go market sales strategy ground focusing oem partners sales agents industry associations academic institutions national end user accounts independent cinemas built value proposition end user sales including usage cases revenue generators return investment prepared sales presentations product demos entertainment industry executives researched industry trends cinema entertainment provided feedback product management improve product positioning collaborated technical sales proposals global pilot sites prove value new technology market developed bank financing program purchases leases advised internal stakeholders business opportunities region worked together include multiple product portfolios single sale ​ director international sales 092007 062015 company name city state created global sales plan per international market 33 total focus resources new product introductions first kind lighting applications accurate project forecasting sales analytics reviews margin trends currency fluctuations cost non quality built specifier lighting designer architect relationships project sales funnel one one meetings industry presentations trade show attendance built value added partner relationships leading increased sales annual business strategy reviews joint project management joint end user sales meetings tours global reference projects technical sales design related training worked closely supply chain teams plan production meet current project timelines forecast future demand reduce product costs improve product margins ​ manager international inside sales 092002 092007 company name city state recommended pricing strategies win business assisted marketing trade show booth construction managed credit approvals release orders prepay credit letter credit helped collect past due invoices advised partners product selection specific projects meet budget project design goals ​ sales coordinator 011997 032002 company name city state acted liaison head office us branch office japan highlight staff customer concerns attended trade shows answer product specific questions market researched developed web conferencing system worldwide customer training improve communication reduce travel costs produced general marketing materials including videos presentations brochures portfolio bosphorus bridge turkey vegas mall russia torre colpatria colombia maracana stadium world cup brazil dti cinema usa marks spencer stores uk allianz arena germany meydan bridge uae galaxy casino macau ghent stadium belgium olympics brazil kingdom centre saudi arabia kohinoor tower india intercontinental uae aspire tower qatar nabana theme park japan matsuya ginza japan montparnasse france education bachelor science international business 1994 university minnesota carlson school management city state usa minors spanish japanese east asian studies,BUSINESS-DEVELOPMENT
sales representative summary customer service representative hospitality industry seeking employment wellestablished company build experience hospitality industry skills ive learnt medical assistant also prior experience service industry goal ensure positive safe travels highlights cheerful energetic effective team player flexible scheduling dependable reliable active listening verbalwritten communication experience 062016 current sales representative company name city state compiled reports cash receipts customerbill charges sales accounting management purposes supervised clerical workers preparing reports dealt tactfully effectively difficult customers proven performer demonstrated ability gain account loyalty win preferential treatment products wrote proposals assisted customers developing appropriate marketing campaign program based individual goals researched previous customer advertising determine viable customers meet sales quotas identify potential customers upcoming special advertising sections developed managed promotional activities aimed enhancing product awareness generated new accounts built annual revenues ensured distribution merchandising pricepoint objectives achieved 022016 current bar tender company name city state analyzed customer requirements future products dealt tactfully effectively difficult customers communicated customers daily communicated information clearly accurately committed assistance support others maintaining cheerful helpful attitude successfully assisted customers merchandise selection trained maintained excellent interpersonal communication skills complement proven creative problem solving capabilities trained new existing personnel company customer service protocol developed credibility confidence customers analyzed problems anticipated customers needs 042014 022016 serverbar tender company name city state analyzed customer requirements future products greeted customers answered inquiries provided information resolved problems handled various administrative activities directed administrative operations hectic reception area displayed professionalism product knowledge contributed increase inquirytoorder capture rate interacted customers extensively maintain customer satisfaction originated customized order intake process meet customers specific ordering needs improving delivery performance optimizing customer satisfaction analyzed customer requirements future products communicated customers daily communicated information clearly accurately committed assistance support others maintaining cheerful helpful attitude successfully assisted customers merchandise selection trained new existing personnel company customer service protocol analyzed problems anticipated customers needs 062013 012014 crew member company name city state dealt tactfully effectively difficult customerscommunicated customers dailycommunicated information clearly accuratelycommitted assistance support others maintaining cheerful helpful attitudeassessed client needs recommended appropriate products modificationscomplete knowledge federal credit card regulationssuccessfully assisted customers merchandise selectionsuccessfully pacified hostile antagonistic callers negotiated mutually agreeable solution patiently providing alternatives reconcile customers needs companys objectivesprovided superior customer service work quality demonstrating attention detail flexibility innovation resolving problems possess effective communications skills work well others levels offered management position resign due school scheduling 102012 032013 care giver company name city state provided clinical care encompassing acute chronic medical conditions injuries admissions discharge summaries managing hypertension clinic performed histories physical examinations assessed managed common patient illnesses performed tests treatments pediatric adult patients including suturing splinting gynecological examinations discussed cases physician health professionals prepare comprehensive patient care plan providing home care also running errandslist significant achievements include accomplishments skills directly support career summary including keywords select sample phrases recommendations select expert advice best practices education 2011 high school diploma east gaston high city state usa 2012 medical assistant kings college city state usa completed accelerated degree program kings college medical assistant taking year maintaining keep deans list semester completing many courses including microsoft word professionalism courses skills work well team member independently performed sales marketing market trends research identified tested markets setup prospect database developed marketing campaign handled followup rapidly mastered new product data performed outstanding customer relationship management ensuring educated clients customized products services creative turnkey solutions mediation problem solving skills issued return authorizations processed credits rebills resolve shipping discrepancies invoicing errors conducted personalized tours new employees part orientation program promptly answered telephone calls reflect professional corporate image verified quote system data customer orders ensure accurate processing researched created vendor records insure compliance developed thorough understanding operating cash registers automatic ticket issue machines computerized equipment within store provided high level customer service client relations based outstanding communication interpersonal skills,SALES
paid media specialist summary enthusiastic employee record high quality work excellent interpersonal skills strong work ethic seeking career company values hard work open communication offers opportunities growth personal improvement accomplishments angies list developing professionals network march 2014present promote career development employee culture educational social events experience 082016 current paid media specialist company name city state collaborate agency partners marketing leadership execute angies list offline advertising strategy responsible planning implementing 2017 offline media plan 14m accounts 57 marketings membership sales goals manage relationship radio partners tv media agency record offline media contacts work closely online marketing team digital agency partner align media plans online offline tactics focusing advanced tv olv 042015 072016 coordinator company name city state supported marketing leadership team acting liaison across seven marketing channels among several agency partnerships coordinated executed formal rfp process digital creative media agency searches resulted media buys greater 50m organized quarterly marketing summits marketing leadership agency partner teams managed monthly marketing department wide meetings 11 teams consisting 65 employees point person contract management process implemented new software processes marketing department including sharepoint procuretopay system angies list top 20 performer q3 q4 2015 062013 042015 member care trainer company name city state constructed training plan roll new crm software member care department managers approximately 300 member care team members designed implemented modular new hire training program member care department comprised six cross functional teams successfully boarded prepared approximately 300 new employees various positions including membership sales customer care member retention angies list top 10 performer 2014 top 20 performer q4 2013 q3 2014 062012 062013 member services representative company name city state provided exceptional customer service answering inbound phone calls members documented member feedback hiring experiences service companies education may 2012 bachelor science management marketing communications purdue university city state management marketing communications work history company name skills advertising agency contract management crm customer service customer care functional hiring leadership marketing media plans media plan meetings sharepoint online marketing processes radio rfp sales strategy phone tv,DIGITAL-MEDIA
coordinating manager summary administrative operations special events meeting travel logistics correspondence file records database management project administration executivelevel management sales support client service accounts management problem troubleshooting resolution contract administration order review shipping management sales tracking reporting communications business writer proofreader editor knowledgeable medical terminology policies standards hipaa financialbudget administration budget oversight invoice verification requisitions expense tracking purchasing supply inventory management skills ms windows word excel powerpoint outlook mac lexis nexis soarian medinotes emr experience coordinating manager 092013 current company name city state manage annual updates procurement policies standards procedures guidelines reflect changes operations including regulations risks best practices provide executive level support executive director deputy executive director liaise departments residents ensure proper communication reporting practices complaints manage contracts facility dialysis centers assist managing quality assurance risk management department board reports quarterly performance improvement reports manage department health doh joint commission jcaho annual survey files well upload plan corrections poc health commerce system hcs oversee corporate compliance updates department ensure annual staff training provide technicaladministrative support department heads regarding data management system serve head requisitioner various departments provide technical support staff coordinators procurement suites system serve member culture change committee create manage excel data base risk management incidents fall analysis manage process agency staff invoices pharmacy rehabilitation department assist managing human resource annual evaluation audits executive assistant 092010 062011 company name city state provided administrative services executive director managed calendar events schedule meetings made travel arrangements prepared itineraries acted gobetween departments ensure proper communication reporting practice maintained updated polices procedure documents various departments conserved general filing system filed correspondence program associate 122005 072009 company name city state housing community development managed grantee level housing urban development hud comprehensive housing counseling program including annual grant proposal affiliate contractual process data collection entry reviewed grant applications conducted conference calls potential subgrantees analyzed budgets subgrantees communicated results program directors ceos provided technical support 35 program directors data collection system program assistance developed standardized work procedures improve work flow including e file database wrote prepared annual quarterly special reports contributed department preparation request proposal correspondence supervised administrative staff achieving departmental goals ensured staff compliance deadlines scheduled organized internal external meetings conferences luncheons events updated maintained calendar acted right arm gatekeeper senior vp housing processed monthly expense reports utilizing spreadsheets heavy calendar management meeting conference call coordination logistics pertaining meetings conference calls travel arrangements domestic international travel logistics air ground lodging completed onboarding process new hires entered requisitions helpdesk tickets systems access requests developed progress tracking tools assist affiliate evolvement gainloss analysis funding established maintained files inhouse offsite adhering records retention policy procedures conducted field audits ensure compliance federal grant requirements sales executive 031997 122005 company name city state maintained relationships existing customers regular review visits visited potential customers demonstrate products gain new markets contacted clients phone negotiate terms agreement conclude sales gathering negotiated variations price delivery specifications buyers researched analyzed reported future buying trends back employer handled travel arrangements including domestic international hotel accommodations car services trade shows education training bachelor arts communications 2004 college new rochelle city state communications 8081108 dale carnegie course public speaking effective communication human relation may 2004 activities honors nys notary public american heart association basic life support professional memberships urban league young professionals skills administrative administrative support agency budgets conferences contracts counseling clients data collection data management data base database delivery department health doh dialysis staff training expense reports filing grant applications grant proposal graphs helpdesk human resource lexis nexis logistics mac director managing meetings access excel outlook powerpoint ms windows word policies presentations procurement progress proposal public speaking quality assurance rehabilitation reporting risk management sales spreadsheets technical support phone trade shows travel arrangements,APPAREL
intern claim representative human resources generalist public affairs liaison superintendent executive profile secure role corporate communications manager effort utilize exceptional verbal written communication techniques implement advance organizations strategic goals exceptional written verbal communication skills experienced implementation institutionwide changes promote encourage inclusion respect dignity constituents highly skilled creating palatable business case benefits associated diversity inclusion proven capacity collaborate proactively diligently stakeholders furthering organizations diversity inclusion goals dynamic interpersonal analytical organizational skills proven competencies leadership relationship building strategic business focus selfimprovement teamwork decision making judgment adaptability inclusiveness agile quality accountability customer focus internal external work ethic resourcefulness communication verbal written critical thinking flexible initiative skill highlights project management leadershipcommunication skills human resources budgeting expertise negotiations expert employee relations selfmotivated customeroriented core accomplishments project management initiated organization migration efforts resulted streamlined enterprise human resources spearheaded new employee engagement staff development launched wellreceived program professional development courses staff mentored coached employees resulting 12 increase productivity professional experience company name city state intern claim representative human resources generalist public affairs liaison superintendent 051988 current claim section manager kalamazoo operations center job responsibilities include developing goals strategies action plans encourage unsurpassed customer service focusing employee satisfaction retention levels responsible selecting developing high quality customerfocused managers employees assist company achieving goals aspirations additionally directly responsible implementing diversity inclusion programs initiatives section state farm orchestrated planning implementation transitions redeployments experience human resources department provided indepth training conflict resolution issues personal confidential matters implementation diversity related programs also dealt widearray legal personnel issues human resources experience equipped handle extensive guidance counseling issues career counseling issues training devices company name city state public relations intern 011988 051988 interned oprah winfreys production company chicago illinois unique memorable opportunity accentuated writing speaking creativity skills responsibilities included interacting affiliate television radio stations drafting promotional materials responding fan mail often called upon make verbal written presentations affiliate stations experience enabled develop phenomenal public speaking presentation skills company name city state intern 011982 011985 interned public relations department responsible formulating drafting proofreading newsletters pertinent companyoriented documents position enabled make verbal presentations upcoming organizational changes internal customers education doctoral degree organizational management leadership diversity inclusion 2013 university phoenix city state organizational management leadership diversity inclusion successfully defending doctoral dissertation balancing fulltime career master science degree organizational communications diversityinclusion intercultural communications 2011 illinois state university city state gpa gpa 39 organizational communications diversityinclusion intercultural communications gpa 39 grade point average effectively balancing fulltime career bachelors degree journalism mass communications human resources 1987 drake university city state journalism mass communications human resources graduated may 1987 30 grade point average serving several leadership capacities served effectively president black student organization bso resident assistant ra key member universitys presidents council skills conflict resolution council counseling creativity customer service drafting human resources leadership legal mail newsletters organizational personnel presentations presentation skills promotional materials proofreading public relations public speaking speaking quality radio television unique written additional information notable recognitions selected highly competitive 2013 governors award lansing michigan selected 2012 athena awards honoree selected 2010 tom joyner mother year award selected 2009 national association female executive award selected 2008 president george bush point light award selected 2008 tysons food mother distinction regional award selected 2007 ywcas woman distinction award selected 2006 congressional award congressman tim johnson professional affiliations president jack jill america incorporated kalamazoo chapter vice president kalamazoos national association advancement colored people naacp vicepresident alpha kappa alpha sorority incorporatedkalamazoo chapter founder nationally acclaimed maps mentoring providing scholarships program corporate america columnist kalamazoo community voices publication member board trustees kalamazoo country day school member kalamazoos community schools advisory board leadership kalamazoo graduate2011 radio personality first africanamerican radio central illinoiswxrj949 fm,PUBLIC-RELATIONS
field project supervisor summary administrative aviation logistics professional 26 years experience working military sector including 20 years operating supervisory position tracked managed us navy marine corps aeronautical logistics assets performing beyond requirements military occupational specialty 60466047 additional roles include management personnel development quality assurance outstanding leader team builder established managed programs coached mentored personnel exceptional technical technology skills ba human resources management skills secret clearance ecommerce supply chain management logistics management microsoft office suite ntcss sap technical publications technical writing six sigma green belt maintenance administration experience 012015 current field project supervisor company name managed us naval aviation logistics command management information system optimizedorganizational maintenance activity nalcomis ooma implementations operation training 7 diverse tactical aviation units comprised 48400 naval aircraft systems parts publications worth 11 billion dollars organized managed compliance inspections repairs 19500 logistic components installed 130 us naval aircraft ejection seats 260 engines generated released 400 critical us naval aircraft engine summary analysis reports 130 aircraft ejections seats 260 engines assist higher headquarters strategic planning developed numerous spreadsheets assisted marine corps aviation branch streamline inservice repair process 130 us naval aircraft increase asset readiness goals 20 successfully managed 7 critical aviation programs completing 12 logistics inspections necessary conduct combat operations demonstrates uptodate expertise applies development execution improvement action plans develops directs one work streams crossfunctional store planning projects formats directs associates including managers process procedures facility setup projects including reviewing new modular plans planning merchandise placement based modular requirements advising assigning additional staff assist ensure company facility goals met drives monitors sales project budget drives implementation real estate plans project facilities example remodels new stores relocations new formats expansions models compliance company policies procedures supports company mission values standards ethics integrity models enforces provides direction guidance associates proper customer service approaches techniques ensure customer needs complaints issues successfully resolved within company guidelines standards additional information us marine corps 012012 012015 aviation implementation manager master sergeant company name city state managed project logistics naval aviation ship software system assets supervised project staff monitored project progress prepared status reports managed project deliverable documentation compliance accuracy provided functional followon support software systems assets tracked us marine corps 012002 012012 aviation administration manager staff sergeant gunnery sergeant company name city state maintained government aviation logistics information systems databases scheduled tracked requisitioned aircraft components systems naval aviation compliance performed data entry screening compliance us naval aircraft ejection seat engine repair compliance developed maintained aviation metrics logistic reports process documentation safety records support unit operations planning gathered organized analyzed aircraft logistics component discrepancies develop solutions developed logistical training procedures guides course materials handouts visual aids oversaw safety standards occupational safety safety affairs job 011987 012012 aviation administration program managerdata analyst sergeant staff sergeant gunnery sergeant maintained government aviation logistics information systems databases distributed maintenance schedules logistics work orders maintenance departments verified source logistics data completeness accuracy computed analyzed aviation logistics data using statistical formulas computers calculators completed configuration management actions compliance discrepancies flight operations special logistics inspections conditional inspections relevant aircraft systems components developed interpreted tracked timely aviation logistics data reports support units strategic goals milestones education training 2015 bachelor arts human resources management business administration ashford university city state human resources management 38 business administration 2013 defense acquisition university city state ethics training acquisition technology logistics 2012 defense acquisition university west regional campus city state contracting officers representative 2011 lean six sigma green belt course lean six sigma yellow belt course lean six sigma white belt course us department navy city state skills streamline budget calculators configuration management customer service data entry databases direction documentation ecommerce functional government information systems logistics logistics management maintenance schedules materials microsoft office suite management information system monitors naval occupational safety organizational policies progress publications real estate repairs safety sales sap six sigma spreadsheets strategic strategic planning supply chain management technical writing,AVIATION
engineering technician iii summary engineering technician extensive troubleshooting repair installation background thorough knowledge electrical mechanical pneumatic computer systems selfstarter quickly masters new skills systems highlights extensive troubleshooting repair proficiency interpretation schematics blueprints drawings quick act customer service requestsissues resolve issues component level document work performed internal database proficient acdc motor systems theory electrical power generation data acquisition systems redline documents implement changes excellent written verbal communication environmentaless chamber repair pneumatic system designrepair leak detection solenoid valve replacement lock outtag arc flash live electrical esd certified labview software pc ess monitor repair customer serviceoriented strong safety awareness excellent problem solver strong attention detail accomplishments troubleshot repaired test equipment several aogs aircraft ground satisfy customer delta airlines demands experience engineering technician iii 072013 current company name city state responsible test equipment maintenance onsite include production repair overhaul engineering environmental labs responds test equipment service requests tesrtpm system works closely engineering electricians facilities metrology resolve issues areas responsibility include electrical power generation cabin pressure fueladvance controls sensors electronics environmental labs troubleshoots component level resolve root cause troubleshootingrepairing pneumatic pressure vacuum systems generator test technician iii 081999 072013 company name city state setup perform functional acceptance testing aircraft ground power generators using manual automated test equipment accordance applicable test procedures record test data accept reject units use functional test stamps responsible troubleshooting test failures component level also performs various assembly processes required works various specialized test equipment volt meters ohm meters power meters dielectric testers etc completes trouble reports yield tracking logs duties include safety representative metrology coordinator department esd certified meets iso9001 standards requirements unmanned aerial vehicle uav maintenance technician 021998 081999 company name city state performed airframe power plant maintenance forward observing reconnaissance aircraft maintained engine proficiency adjusting valves ignition points performed highly advanced computer aided diagnostic testing inspected airframes structural damage performed hightech composite repair procedures using precision sanding measuring equipment skills include electrical safety explosive ordnance handling electrical power generation equipment repairer technician 081996 081999 company name performed maintenance mobile utility precise power generation sets internal combustion engines administered troubleshooting procedures electronic equipment using wiring schematics diagrams maintained diesel gasoline engines adjusting valves carburetors ignition points alternators regulators solenoids performed maintenance services lubrication oil change radiator flushes repaired small motor generators supplied electrical power numerous field customers education certificates 1998 state •certificate uav mechanical technician course us army ft huachuca az completed 1998 •certificate uav maintenance technician common course us army ft huachuca az completed 1998 •certificate power generation equipment repairer us army aberdeen proving ground md completed 1996 •diploma pueblo high school tucson az graduated 1996 bachelor science professional aeronautics embry riddle aeronautical university city state us completed 2 years skills live electrical arc flash lockouttagout esd functional testing test equipment repair operation troubleshooting iso9001 standards electrical equipment operation mechanical repair oil servicing power generation soldering electrical component repair safety awareness schematics blueprints drawings various testing equipment equipmentwiring installation solenoidvalves pc repair fabrication well organized self motivated excellent written verbal communication skills,ENGINEERING
head chef professional summary culinary professional seeking employment professional kitchen utilize education experience 4 yearsrsquo experience dedicated passionate worker determined help contribute member culinary staff experience head chef september 2014 january 2016 company name state developed menus took monthly inventory made weekly kitchen schedule responsible ordering line cook may 2011 september 2014 company name city state intern february 2011 april 2011 worked part team preparing ingredients dishes served reputable restaurant education associate applied science degree culinary arts 042011 robert morris university ndash illinois city state culinary arts food service sanitation servsafe servsafe certification made deans list 4 separate occasions developed 5course beer pairing dinner buckle brewery robert morris university city state gpa gpa 387 student 3201152011 assisted associate dean culinary arts developing menu universityrsquos restaurant eyrie gpa 387 skills arts inventory,CHEF
hr personnel assistant summary us citizen authorized work us employer worked 8 years office clerk 2 years student internoffice assistant 4 years contractor applying data entry clerk position advert id 224278 advert id 224278 skills experiences include administrative support auditing file management meeting facilitation office materials management inventory management highlights computer skills microsoft word ms excel ms outlook ms powerpoint peoplesoft typing skills 4060 wpm additional skills administrative support auditing clerical copy customer service data entry delivery documentation fax file management letters meeting facilitation organizational skills proofreading receptionist research scanning scheduling secretarial telephone skills office equipment maintenance inventory management experience company name city state hr personnel assistant 032013 042014 supported human resources staff new hire orientations monthly departmental meetings entered updated personnel subcontractor data central database reviewed human resource paperwork accuracy completeness verifying collecting correcting additional employee data composed drafted outgoing correspondence reports managers answered managed incoming outgoing calls recording accurate messages maintained heavy filing hr personnel action forms include new hire letters awards certifications promotions providing stronger framework consistency detail assisted senior personnel supervisors coordinating conducted new hire preinterviews developed maintained internal new hire filing system received maintained filed appropriate paperwork back hr office transactions typed memorandums forms letters using software applications complete hr office assignments projects given regular basis utilized navigated peoplesoft hrs input manage research data operated fax copy machines complete tasks needed initiated maintained email correspondence teachers principals vps members nps regarding personal id information teaching background certification info criminal history clearance company name city state assistant store clerk 052011 012012 selling merchandise providing customer services patrons monitoring patrons assist store loss theft prevention restocking shelves improving data maintenance produce inventory maintaining appearance store assisting maintenance produce inventory company name city state office clerk federal contractor 062008 102009 checking validating retirement nrc files nfts cis systems calling applicant counter window sign certificate completing file maintenance riders mergers certificates finishing documenting 3box audit weekly systems update filing fbi background report applicants assign scheduled appointments appointed legal officers clerical reception scheduled applicants auditing confidential department files composing mailing appointment letters finalizing pick list printouts examinationscases completing nfts data systems updates performing clerical tasks regarding naturalization ceremonies including scheduling preparing distribution certificates b retrieval documentation applicants using computer terminal update dhs automated systems providing administrative support processing performing daily tasks filing recording copying maintaining records company name city state office clerkfederal contractor 072005 012007 performing data entry legal documents court case dates mail clerk online mail information updating setting schedules staff private meetings filing faxing confidential court documents metering outgoing stamping incoming mail reestablishing protocols office supplies storage maintenance providing clerical support office administrators managers education bachelors arts political science law 2007 montclair state university city state us bachelors arts degree political science law montclair state university upper montclair nj 1998 2007 high school diploma 1998 lady good counsel high school city state us high school diploma lady good counsel high school newark nj 1995 1998 skills filing clerk maintenance clerical office clerk clerical support data entry faxing incoming mail legal documents mail clerk office supplies stamping administrative support audit auditing cases copying documentation documenting fbi file finishing nrc scheduling basis correspondence database hr human resources peoplesoft teaching inventory 60 wpm customer service equipment maintenance excel file management materials management microsoft word ms excel ms outlook ms powerpoint office assistant organizational skills outlook powerpoint proofreading receptionist retail sales scanning secretarial telephone telephone skills typing word,HR
sales associate skills motivated seller customer service oriented attention detail quick learner retains information ease commitment professionalism persuasive communicator summary motivated strategic sales professional three years experience focused driven detail oriented great communication skills works well independent associate team environment looking join team hardworking individuals working towards goal experience 102015 current sales associate company name city state helped lead store 15 increase years employed approach browsing customers initiate conversations determine buying preferences recommend specific styles based customers footwear needs properly took measurements customers foot inquired ailments recommended additional items increase sales multiples provided level customer service regardless difficultly level consistently top sales month kept perfect numbers maintained contact regular clients often requested name 122014 102015 bridal consultant company name city state used active listening skills well knowledge merchandise select dress options brides provide feedback encourage purchase maintained communication postsale brides continue building rapport ensure optimal customer service consistently delivered 510 monthly plan goals length employment knowledgeable bridal fashion specifically maggie sottero casablanca bridal david tutera bridal dessy collection alfred angelo bill levkoff mori lee accurately measured sized brides bridal party using various designer size charts excelled assisting nontraditional customers 062010 122014 waitstaff company name city state generated top sales 2000 per evening marketing nightly specials high volume days fridays saturdays sundays trained new server staff brand operations restaurant compliance customer expectations one two head trainers successfully promoted additional drink menu items guests increase product sales educated existing employees new standards rolled assured customer happiness friendly competent service ensure servers performed end night duties accurately education training 2006 high school diploma stevens high school city state usa business management black hills state university city state usa,SALES
healthcare documentation services delivery manager professional summary dependable motivated professional experienced managing multiple projects fast paced deadline driven environment posses strong organizational communication skills strong technical proficiency includes working knowledge microsoft office word excel access outlook ability quickly learn new technology software applications works well independently ability prioritize multitask efficiently minimal supervision skill highlights new employee orientations staff training development microsoft office suite expert maintains confidentiality hr policies procedures expertise peopleoriented organized exceptional communicator schedule management problem resolution deadlineoriented report analysis resultsoriented selfdirected time management professional mature dedicated team player strong interpersonal skills education training rowland high school city state high school diploma east san gabriel valley occupational program city state microsoft office specialist course skills human resources scheduling payroll interviews new hire training orientation microsoft word excel access powerpoint outlook electronic time card scheduling applications multitasking fast paced environment extremely organized communication proficiency team oriented ability build strong relationships individuals various levels deadline results driven time management works well little supervision professional experience january 2009 january 2014 company name city state healthcare documentation services delivery manager directly responsible customer satisfaction clinical document turnaround time quality directly aided eliminating document turnaround time quality penalties driving consistent achievement 97 document turnaround time 95 document quality required received many high scoring customer surveys resigned contacts prepared presented client account performance reports executive level scorecards trained medical records staff providers transcription applications document search engines dictation machines site remotely initiated new transcriptionists paperwork scheduled training provided daily support new hires ensured training course material date managed training room bookings ordered training supplies equipment created maintained weekly work schedules transcription staff completed electronic time cards payroll well trained employee use program leadership overtime costs reduced 25 improving production performance instituted hosted monthly team quality webinars provide guidance expectations training partnered closely human resources account management inside sales project management customer service teams ensure customer satisfaction retention growth january 2005 january 2009 company name city state customer care manager customer facing first point contact day day issues projects concerns worked directly directors physicians coo assigned healthcare facilities conducted customer touch base calls review account performance goals reached expected metrics developed presented monthly reporting statistics customer set conference calls webinars scheduled customer training new applications directly involved new go lives implementations including travel needed medical records staff provider training acting customers advocate proactively fielded complaints resolve quickly always following customer ensure satisfaction oversaw contract deadlines renewals working closely company legal team success 98 customers resign new 14 year contracts worked directly sales team introduce new products existing customers success selling new templates technologies work types many facilities january 1995 january 2005 company name city state work flow coordinator oversaw transcription workflow process three office locations southern california maintained dictated reports ensure compliance service level agreements hired supervised trained large staff work flow personnel success crew retention loyalty oversaw completion biweekly time cards team reduced overtime costs improving performance accuracy created maintained departments employee scheduling yearly reviews performance management directed incoming work flow department client calls appropriate recipient departments received 500 inbound calls per day delays processing large volume calls many satisfied customer surveys department constructed daily excel reporting weekly monthly turnaround times analysis back log spread sheets worked closely quality assurance account management technical support ensure customer satisfaction delivery,HEALTHCARE
bakery entrepreneur summary comprehensive experience manufacturing reliability engineering nuclear processing experience company name city state bakery entrepreneur 102011 082014 established built strong local cupcake store brand name quality products community involvement alternative advertising methods performed employee hiring training supervisory duties engaged daytoday operations aspects store including baking cleaning customer service company name city state project engineer 022010 022014 hired nuclear fuel services located erwin tn transferred bw 2011 data research equipment segmentation disposal project research design cutting methods large equipment design selfpowered transportation system large equipment project engineer design phase new category 2 nuclear processing facility isotek project perform field walk downs generate pid drawings using autocad assigned systems develop technical basis assigned systems develop technical specifications requirements including documentation engineering calculations support technical basis perform review calculations new design facility support write review system design descriptions new design perform database maintenance equipment reliability system company name city state reliability engineer intern 052007 082009 summer 2007 located onsite dupont chambers works – deepwater nj set bearing ultrasound program integrating maintenance sap performed flow meter failure analysis performed gearbox failure analysis summer 2008 located onsite dupont titanium technologies – edge moore de designed new piping system failed pipe performed root cause failure analysis rcfa failed pumps developed standardized job procedure pipe flange make summer 2009 located onsite renew paper – st francisville la established lubrication program plant twoyear shutdown worked vendors determine appropriate lubrication types methods set lubrication filtering dehydration procedure large containers lubrication company name city state aviation electronics technician 091995 121998 assistant shift supervisor fa18 hornet squadron ­ vfa25 managed delegated maintenance tasks among 30 squadron members coordinated communication launch procedures squadron aircraft flight deck control aboard aircraft carrier voluntarily trained final checker inspector aircraft prior launch education bachelor science aerospace engineering december 2009 university tennessee aerospace engineering additional information six sigma leandfss green belt november 2014 engineer training eit january 2010 doe level q security clearance october 2010 – february 2014 skills communication safety autocad customer service database quality research design sap root cause failure modes effects analysis lubrication,AVIATION
account executive summary exceptional sales professional consistently achieves annual sales objectives increases overall customer base effectively grows brand awareness increased market penetration new market development highlights national account management fortune 500 company management accomplished relationship selling friendly cheerful team building expert proven sales track record winners circle award sales management accomplishments spearheaded remarkable “ worsttofirst ” transformationgrew new product sales 100 number dayssuccessfully expanded account base number number accounts experience account executive aug 2011 company name city state wholly owned subsidiary bloomberg leading source online legal human resources law regulatory business information professionals coverage spans full range legal practice areas including tax accounting labor employment intellectual property banking securities employee benefits health care pharmaceutical privacy data security human resources environment health safety executed number daily cold calls top level executives increase client base exceeded targeted sales goals number emphasized product features based analysis customers needs taught potential clients products seminars special events responsible selling online webbased technology tools director vp level professionals human resources benefits law accounting tax professionals exceed yearly quota finishing 2012 top 20 earning silver award deliver solutionbased sales presentations prospective existing bloomberg bna customers develop new clients referral sources prospecting includes online resources referrals cold calling demand generation local marketing programs perform postsales calls ensure customer awareness satisfaction proper use bloomberg bna products services sold multiple industries industrial government healthcare law medical business development associate oct 2010 may 2011 company name city state contract sales division staples inc focus serving midsized businesses large companies staples worlds largest office products company laid due corporate restructuring entire team laid exceed monthly sales quota consistently monthly basis 150 prospect small large employers within st louis market selling array business solutions using consultative sales approach responsible developing new customer base cold calling community networking work defined sales quota focusing initiating relationships within multilevel decision makers phone marketing campaigns inperson meetings presentations sales operations manager jan 2007 jan 2010 company name city state relocated back st louis mo wifes employment operated health club facilities united states transitioned sold different organizations course years increased profits developing initiating managing corporate fitness program sold large corporate accounts sallie mae roche pharmaceutical st vincent health center indiana university manage aspects four health clubs including sales fitness operations responsible millions revenue across various business lines defined strategy business plan indianapolis kansas city lexington ky chicago areas transformed district performance within first 3 months increased sales revenue 50 month month prior years responsible hiring training development facility staff sales manager assistant sales manager may 2002 dec 2006 city state successfully opened new multimillion dollar facility 20 projected revenue increasing revenue 125 corporate expectations within 2 months accountable 15 million annual revenue responsible 20 plus employees hiring training developing new sales counselors succeed maintain work environment conducive professionalism financial success key achievements include district awards 1 sales manager personal sales gross three months 1 assistant sales manager personal sales gross eight months 1 sales counselor personal sales gross three months regional awards 1 sales manager personal sales gross three months 1 assistant sales manager personal sales gross eight months 1 sales counselor personal sales gross three months national awards 1 assistant sales manager personal sales gross six months 1 sales counselor personal sales gross one month contest winnings national winner company recognition program consecutively delivering 100 goal set forth corporate office total gross new membership sales monthly dues personal training programs provided leadership staff instituted career goals incentives elevated performance building moral teamoriented environment assisted district manager marketing facility community outreach programs determined sales strategies used introduce innovative wellness programs services top local corporations education masters science ms business administration criminal justice 1 2005 lindenwood university city state business criminal justice adminstration bachelors science bs criminal justice 1 2002 criminal justice accomplishments achievements juco top 40 american basketball worked 40 hours per week attending graduate school fulltime skills,FITNESS
clinical research coordinator mentor quality assurance career focus eight years compliance experience proficient microsoft office programs proficient university michigan systems michart careweb eresearch qualtrics velos wolverine access excellent organizational skills ability learn new databases software processes quickly member umhs quality month committee professional experience august 2011 current company name city state clinical research coordinator mentor quality assurance project management quality assurance review committee auditor regulatory investigational drug service informed consents facilitate physician chart audit preparation audit reports followup corrective action plans data collection data analysis database maintenance protocol compliance data management sponsored trials provide data management study coordination support faculty members research team conduct clinical trials research electronic paper case report form completion organize participate site initiation visits monitor visits confirm eligibility register patients clinical trials act liaison regulatory study team sponsor extract saes aes medical records report irb sponsor prepare deviation reports research chart maintenance assist preparation external department audits development departmental training tools member eresearch production support team write review revise departmental standard practice guidelines maintain inventory 100 trials february 2010 august 2011 company name city state clinical subjects coordinator regulatory ensure maintain regulatory compliance 62 oncology clinical trials investigator initiated cooperative group sponsored complete initial irb applications amend applications eresearch write revise informed consent documents submit reports serious adverse events data safety monitoring scheduled continuation renewals institutional review board perform quality assurance regulatory compliance qarc audits perform audits investigational drug service ids regulatory preparation site initiation visits train interns preceptors member eresearch production support team process submit protocol amendments u institutional review board create maintain postings umclinicalstudiesorg clinicaltrialsgov november 2007 february 2010 company name city state administrative assistant senior healthcare coordination quality assurance indicator project 23 sites website maintenance database management quarterly reports presentations proof reading high profile documents chart audits chart review pivot tables minutes coordination three committees august 2006 november 2007 company name city state administrative assistant intermediate healthcare website maintenance pcard reconciliation five faculty members calendar management 5 faculty members coordination fellowship residency programs expense reports editing proof reading high profile documents responsible mass ordering supplies 20000 annually preparation creation survey survey mailings lead poster creation pediatric academic society annual conference brochure flyer creation coordination health services research fellow seminars supervision workstudy student december 2000 august 2006 company name city state outpatient clerk iii coordination patient care several departments general clerical duties staff trainer education training eastern michigan university city state us bachelor business administration management bachelor business administration management eastern michigan university ypsilanti mi certified clinical research professional socra city state us associates society clinical research society clinical research associates chalfont pa certifications ccrp clinical research coordinator aes certified clinical research professional socra affiliations umhs quality month committee presentations quarterly reports presentations skills audits quality assurance maintenance database clerical clerk general clerical outpatient clinical trials clinical research audit case report case report form collection corrective action corrective action plans data analysis data collection data management inventory liaison marketing analysis medical records mentor project management training administrative assistant healthcare database management pivot tables ids oncology regulatory compliance calendar management ordering pediatric reconciliation access databases excellent organizational skills microsoft office ms office organizational skills,HEALTHCARE
supervisor summary accomplished results oriented leader marketing customer service experience exceptional organization time management multitasking abilities mba managementfinance skills complaint handling resolution selfmotivated indepth knowledge markets relationships complex problem solver skilled negotiator selfmotivated accomplishments qualified number quarterly sales bonuses exceeding sales target number leadership research implementation assisted implementation new tracking system resulted improved patient care conducted research led development program served key contributing member leadership team experience july 2015 current company name city state supervisor responsible daily oversight operations call center monitoring average call handle time acht telephone service factor tsf adherence schedules supervise bargaining unit employees joint efforts uaw union manage walk staff schedules service incoming customers assist assessment development implementation ongoing reporting operational improvements relate customer service metrics process improvements call center reduced team average call handle wrap time metrics 200 seconds 30 reduction participate meetings account receivable department improve members payment efficiencies best practice implementation february 2013 july 2015 company name city state clinical administrative assistant healthcare administrator recruited trained managed clinical medical staff customer service representatives directed medical receptionist operations including scheduling transportation protocols patient satisfaction collected secured patient copays deductibles improved patient attendance rates 20 responsible developing implementing patient retention strategies improved processes ensure accurate electronic billing reimbursement cmsstars rating implementation support collaborated social services charitable organizations provide resources members local community served 200 families fidelis secure care medicare advantage hmo dual eligible october 2010 january 2013 community account manager developed new retained existing relationships client base resulting 65 retention 10 new membership leads conducted inservice training officehome managers regarding organizational protocols completed weekly reports nurse practitioners physicians verified client information ensure proper insurance information resolved customer service issues october 2009 october 2014 company name city state administrative assistant home manager advanced increasingly responsible positions culminating management role oversight state certified group home directed 12 employees managed inventory merchandise cost controls resulting 20 annual savings maintained high standards sanitation safety complied regulatory guidelines completed balanced billing authorization verification 3806 forms payment completed background checks fingerprinting employee information hiring packets new hires education training organizational leadership masters business administration organizational leadership may 6 2017 university findlay international business mba international business lean six sigma black belt certification march 31 2017 university michigan health care administration bachelors science health care administration may 2015 mercy college ohio associates science may 2013 wayne county community college magna cum laude activities honors experienced corporate professional 10 years progressive accomplishments work history highly diversified interpersonal skills demonstrated leadership strategic thinker efficient effective problem solving worked full time completing executive management mba conferral date may 2017 goal align engage broad diverse skillset experience contribute meet exceed planbudget goals seek career opportunity leverage unique skills qualifications business professional intent utilize mba education work history establish mutual relationship impact bottom line provide platform career growth advancement mba general management coursework accounting financial management leadership proven track record implementing successful leadership practices motivate manage staff implemented directed 5s lean initiative 127 employees 6 years professional robust leadership management experience skills billing call center cms client customer service forms hiring insurance inventory meetings office organizational processes protocols receptionist reporting safety scheduling six sigma social services telephone transportation,HEALTHCARE
clinical service advocate professional summary part organization assist offers services individuals need well allow utilize past experience education offer new challenges well growth within agency skill highlights areas specialty domestic violence sexual abuse rape prostitution mental health substance abuse depression anxiety bipolar schizophrenia homelessness community inclusion shelter system hra ssi nycha section 8 community resources mental retardation syndrome medication dispensing residential services autism runaway teenagers adhd add truancy family intervention experience seek obtain employment organization wich allow utilize past experince skills well aqcired sills ofer new challeges well well offer growth within th organization education training bachelor science human services psychology sociology 2007 boricua college city state ny gpa deans list honor roll student 20062007 2008 secretary student body vice president research studies latinas take stand violence human services psychology sociology deans list honor roll student 20062007 2008 secretary student body vice president research studies latina take stand violence ad president women human trafficking bachelors june 2008 masters degree clinical counseling psychology human personalities behaviors clinical counseling psychology human personalities behaviors master science da masters degree psychology clinical social work may 2012 city college columbia university city state nyaffiliation awarded three scholarships academic achievements maintaining 38 gpa three consecutive semesters volunteering work communities well recognized strong advocate women need neon natal well also premature babies born different types addictions required hands constant supervision offered position sept 2014 unable accept passion great could see kind love labor money support also volunteered 2006 2010 catholic guardian clinical manager enid cruz lcsw case planner home finder isp development many home visits duties volunteer st barnabas volunteered seven years 2008present psych er maternity ward anywhere needed developed team interns universities attended columbia fordham boricua college one team consisting 25 work mark cruz senator directly need supervision personal mentors ruben diaz sr jr jr bronx borough president diaz sr hunts point senator service south bronx area bronx giving resources information drop centers centers stop need services 30 affiliates agencies work well homeless dv substance abuse homeless hiv transgender anti violence date rape coming support ways seek help desire get clean even new resources agency preps mocking interviewed resume prep clothing interview metrocard needed city advocates names numbers district assistance expected constituents help hratanf food stamps ssdi ssi form type help despite age color sexual orientation believe anything help second team consists 1520 interns work east harlem direct supervision per need city council president melissa mark vivirito also worked mayor citys advocate mr bill di blasio well jo serrano worked bunch student feeding transporting street homeless adults frigid weather shelters night time wished needed per case case experience clinical service advocate jul 2015 jun 2016 company name provided quality services elderly populations lives resided within respective homes need various services resources available hem within community escorted clients needed medical appointments psychiatrist housing appointments needed advocate inform parties significant events taking place changed time last visits completed housing application well entitlements application letters document submission discussed significant events family doctors service providers social care coordinators involved clients treatment plan womens empowermentcounselor advocate jan 2011 may 2015 city state provide crisis intervention services women children coming shelter leaving abusive homes facilitated groups women survivors domestic violence sexual abuse incest provided comprehensive services women families need outside resources agencies referrals called scheduled appointments needed escorted clients appointments ensure language barrier would reason order obtain receive services explored informed clients non english speakers unaware little informed legal system states rights assisted clients navigate hra legal boe shelter section 8 nycha affordable housing hasa acs system according clients families needs situation advocated clients also providing clients tools skills insight knowledge future independence women whether latinas women color caucasian asian always reminding worth important achieve highest level potential office manager aug 2008 dec 2011 company name city state handled incomingoutgoing calls office different court parts das offices judges chambers clients represented either lawyer bail bond agent assisted clients completing documentationforms cases files needed order provide accurate better quality service visit followed pending cases well composed legal documentations lawyer bail bond agent times translating documents english spanish vice versa served interpreter nonenglish speaking clients need legal consultation came office follow pending case composed disposition letters adjournments minutesnotes legal summaries court hearings request appearances subpoenas witness presence legal documents requested attorneys agents handled office banking rental fees office space charges cash payments clients lawyers tenants etc performed online banking using bank application made deposits withdrawals per request lawyer responsible making payments office bills bilingual clinical services coordinator nov 2005 jul 2009 company name city state coordinated provided communitybased services utilizing resources available within community assist clients living substance abuse addiction mental illness homelessness criminal history ensured service plans suited clients specific need according mental illness substance abuse history well addressed stressors order facilitate clients reintegration community assisting allowing become productive members society facilitated encouraged prompted clients part na aa ga sa meetings promoting healthy drug free lifestyle enhance quality life always reminding importance focusing goals working program best suited recovery counseled clients individually family setting groups needed requested clients providing 24 hour crisis intervention using cellular provided agency worked well within team setting individually act team assertive community treatment 80 services provided within community rules regulation oasas omh doh dept health samhsa hra nycha section 8 well resources government offices referring one stop organizations agencies provided assistance clients advocated state local events reminding politicians congress senators assembly importance public state city private funding continue providing services district implemented goals realistic tailored clients daily documentation progress updates changes services significant events documents caseload 1624 clients documentation completed submitted within timely manner skills psychology human behavior personality disorder academic various agencies worked volunteered interned fr mayor bill di blasio cit advocate leticia james bronx congress jose senarator epillat upper manhattan cases reintegration jail system back communitiesreintegration worked autism syndrome mentally ill mentaly retarded group homes risk youth human traffickerwhile office administration legal team criminal lawyers well well non profit administration online banking fund raising consultationknowledge experience worked along side side congress workers ruben diaz sr south bronx area many low income super low income many shelter system unemployed many residing shelter system due poverty ad lack income jobs available lack education opportunities resources chances excel also worked along side closely mr ruben diaz jr bronx borough president became eager follow make change bronx personally raised bronx fell prod say bromxite wwit ard work abo ooprtniies attendeded radated frm columbia university bronxite congress created became bronx workforce 1 pivotal part new availablle proarmas aha programs education training jobs scholarships college prep class part workfoce 1 program dept labor new program opened doors bronxites chances opportunities new style life learn live enjoy new form style live gainfully employed ending homeless people potential candidates experience becoming prepared gaining new set specific skills prepared todays competitive market nyc opinion rescued many bronxite went set skills ability get education training jobs opportunities better themselvesor educate areas choice many councilcongress people power took interest n helping ut th bronx map belonged help bcx boroughs quickly became involvement part took bronxs crisis intervention something know well personal work educational professional life worked outreach act team institutionalized hospital accessed transition hospital client discharge back community assist entitlements benefits ssissd food stamps housing medicaid nycha shelter plus care ect assist ad promote clients independence doh dv documentation english forms government guardian isp legal legal documents letters notes mark meetings mental health mental illness money office progress psychiatrist speaking quality spanish ssi supervision translating treatment plan type ad services needed according specific individual need assessment individual according individual need basis,ADVOCATE
park operations hostess summary highly experienced banking customer service data entry publicity editing wide range computer skills software pc mac environments computerized cash registers invoice scheduling inventory software microsoft windows® microsoft word excel onenote powerpoint photoshop strong literary background coupled uptodate technological knowledge highlights software pc mac environments microsoft windows® microsoft word powerpoint excel publisher time management meticulous attention detail excellent communication skills strong problem solver multiline phone proficiency filing data archiving accomplishments data organization improved office organization compiling quarterly budget reports financial spreadsheets organizational charts company data reports using advanced microsoft excel functions multitasking demonstrated proficiencies telephone email fax frontdesk reception within highvolume environment customer service handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency experience company name city state park operations hostess 092014 current provide exceptional guest service greeting interacting guests answering questions resolving guest issues ensure safe efficient line speed crowd flow park rides stadiums operate monitor ride systems following company safety policies procedures including proper loadingunloading guests ride evacuations perform record guest counts hourly communicate departments needed special events staff gates pathways direct guests attractions assist park emergencies including inclement weather company name city state activities associate 022014 102014 presenting programs front groups participants varying ages assisting implementation various group activities handling reservations accepting cash credit card payments recording inventory equipment ensuring equipment functional checking returning various equipment guests assisted guests planning schedules resort recommended activities events based needs senior publicist sharyn mccrumb new york times bestselling author company name city state senior publicist 062006 052014 cash check deposits process loan expenses open new accounts created developed publicity strategies drive business goals pitched secured print media television online radio interviews developed press materials press releases kits fact sheets related communication built maintained relationships media personnel oversaw tours media events achievement hired publicist promoted demonstrated management skill innovative ideas company name city state certified senior teller 072012 052013 maintained appropriate cash limits cashed checks established deposits issued cashiers checks cash orders travellers checks money advances funds transfers cash check deposits process loan expenses open new accounts perform cash management customer service balance cash drawer petty cash management achievement hired junior teller promoted accurateness pace skills company name city state manager 042004 102010 supervised trained employees answered phones accepted reservations took payments charge general care cleanliness facility education bachelor arts english literature 2010 roanoke college city state united states gpa cum laude graduate cum laude cum laude english literature graduate cum laude 2006 north cross school city state certifications certified lifeguarding cpr aed first aid american red cross interests 2006 regional champion english speaking union shakespeare monologue sonnet competition languages conversational knowledge spanish language ability read write french spanish professional affiliations sigma tau delta international english honour society member kappa delta pi honour society member president 20102011 founding student member roanoke college peace justice association member ruritan club catawba chapter january 2004may 2010 skills balance cash management cashier cpr credit customer service special events first aid french functional funds inventory mac materials excel money powerpoint publisher microsoft word personnel policies presenting press press releases print media publicist publicity radio read recording safety spanish spanish language phones television author additional information honours activities 2006 regional champion english speaking union shakespeare monologue sonnet competition,BANKING
senior executive chef summary utilize extensive experience food service industry contribute skills knowledge management position industry leader experience senior executive chef january 2012 current company name city state manage provide leadership culinary training 23 direct reports worked budgeted costs effective menu planning received gold scores sanitation safety compliance audits demonstrated handson leadership skills training staff development implemented branded foods marketing program retail introduced use sustainable products local produce farmers markets created special per diem menus conference center increasing catering sale executive corporate chef january 2008 january 2012 company name city state collaborated corporate rdrn creating implementing upscale guest dining room room service menus led culinary team implementation support corporate strategies opening new properties special events developed workplace safety sanitation training schedule culinary associates dining room servers received top percentile silver chair training state health department audits executive chef event consultant january 2004 january 2008 company name city state laison chicago board realtors consulting planning special events planned private parties fundraisers various government organizations dignitaries created catering menus targeting specific lifestyle demographics hired trained counseled culinary server staff 25 initiated program vendors wine tastings culinary workshops executive chef gm january 1995 january 2003 company name city state managed café conference center staff 12 culinary associates worked editors publishers various magazines foodservice hospitality industry test kitchen culinary content ri magazine conducted culinary seminars product cuttings vendors executive chef assistant manager january 1993 january 1995 company name city state managed chicago style food court utilizing local vendors vienna beef connies pizza dianas bananas poppies dough etc catered functions special events nbc affiliates building tenants appeared regularly coffee cam nbc morning news opened lobby kiosk grab go concept barrista station increasing outside sales executive sous chef production manager january 1988 january 1993 company name city state performed essential duties lead chef executive dining rooms conference center monitored q ingredients finished products led culinary team opening new cafeteria food court varied ethnic theme cuisine concept stations education associate arts culinary arts 1985 washburne tradeschool city state united states culinary institute america hyde park city state united states associate arts illinois benedictine university city state united states culinary institute america greystone city state skills compliance audits concept consulting content special events fame government leadership leadership skills marketing outside sales retail safety seminars servers staff development workshops,CHEF
marketer administrator professional summary administrative healthcare pharmaceutical sales dedicated motivated professional strong background medical pharmaceutical dental sales new business development years successful experience consulting training multifaceted projects developing implementing effective promotional techniques facilitating profitable relationships wide range clients key business partners called various clinical representatives areas cardiovascular endocrinology respiratory care internal medicine emergency services primary care hospitals pharmacies consistently recognized outstanding contributions bottom line solid reputation surpassing specified sales revenue objectives commended organization perseverance efficiency priority management skills computer savvy familiar many modern systems applications including windows ms office suite salesforcecom areas strength consultative selling account management business development customer relations client retention training team building networking prospecting clinical administration strategic planning territory management director marketing process improvement office management revenue generation core qualifications account management creative problem solving territory sales experience leadership training mentoring customer focused experience company name january 2014 july 2014 marketer administrator city state managed internal office employees payroll spent 80of day director marketing answered president company called cardiologists neurologists pain management dental weight loss clinics pcps internal medicine psychiatrists etc transferred husbands job kansas texas deal family issues kept looking work til 81513 actively looking 2 months company name january 2009 october 2012 executive dental oral healthcare representative city state effectively promoted full line dental healthcare products including sensodyne paste sensodyne isoactive dentin hypersensitivity pronamel acid erosion protection adults children aquafresh enamelock aquafresh isoactive biotene xerostomia successfully sold physicians hygienists practitioners consistently increasing regional market share boosting revenues meeting organizational goalstrained dental hygiene schools championed established first sales council leadership team oral healthcare division ranked 2 country facilitating telecons practitioners within first year 150 reps selected train mentor new sales business development associates department presented empowerment spirit award 2010 new ideas generate revenue well silver spirit award hard work 2011 met exceeded 100 daily quota physician calls increased market share by15 company name january 2003 january 2009 executive therapeutic specialty pharmaceutical sales representative city state interacted extensively physicians healthcare professionals promote diabetes cardiovascular high cholesterol respiratory pharmaceuticals avandiaavandamet avandaryl coreg cr lovaza ventolin hfa constantly met specified sales quotas increased market share 7 146 within first 6 months ranked 2 region overall sales within top 10 500 cardiovascular products recognized diamond tier winner 2004 region ruby tier winner region 2005 2006bronze spirit award 100 goal achievement 2004 presented geo team awardin region top 10 sales rep award region 2007 company name january 2001 january 2002 radiology product specialist city state performed array managerial administrative duties support daily departmental operations asked initiate first ever employee retention client satisfaction program cerner communicated effectively various clientele helped resolve array issues increased customer satisfaction 70 met exceeded 100 daily monthly quotas set management ranked 5 company 300 within first 6 months employment education avila university st joseph healthcare center 2001 bachelor science bs radiologic technology biology city state united states gpa gpa 35 radiologic technology biology gpa 35 interests aart license 2001 member american registered radiologic technologists charitable volunteer coordinator radiologic science club skills biotechnology pharmaceutical sales administrative award winner sales professional additional information certifications affiliations aart license 2001 member american registered radiologic technologists charitable volunteer coordinator radiologic science club,HEALTHCARE
vicepresident data marketing technology professional summary help media companies succeed digital products customer experiences passion helping people organizations transform grow thrive unique mix strategy marketing product technology leadership expertise developed twenty years spent building successful digital businesses products across world skills team leadership budgeting finance process implementation project management staff development strong verbal communication extremely organized work history 042017 current vicepresident data marketing technology company name – city state driving evolution firm datadriven marketing company leading design delivery datadriven products services strategies platforms setting strategy direction newly formed data division hitting ambitious growth targets leadership inhouse startup orchestrate marketing funnel automation lead nurturing platform b2b markets capitalizes content marketing leading full life cycle product development data datadriven products including market research positioning processes technology acting product owner data martech across platforms agile processes ensuring compliance data privacy legislation functioning data protection officer 032011 032017 vicepresident digital media company name – city state responsible shaping executing product vision strategy driving digital business transformation led product management digital marketing digital strategy responsible 35 reports budget 5 million 100 web sites 80 mobile apps matrix pl owner 25 million digital business led product development market research digital strategy internal digital consulting web production online marketing video production directory management founded coled inhouse business startup junction marketing technology machine learning data led extensive market research cowrote business plan key contributor companys strategic plan known vision 2020 led digital sales 10x increase fiveyear period grew traffic 4x drove cms implementation projects move 100 web sites new cms 112007 032011 director product management company name – city state role built worldclass product management organization focused customerdriven innovation designed implemented new product development process improved strategic alignment sped flow new products pipeline well leveraging innovation across divisions grew digital sales 60 web traffic 50 first full year position strong 50 annual growth following two years led digital product sales growth 10x eight years developed key metrics drive strategic tactical goals managed product portfolio across multiple vertical markets drove implementation agile product development processes improved quality results 012005 102007 global process expert senior manager crm company name – city state drove major initiatives database marketing crm market sensing data quality lead management resulting significant sales growth strategic advantage led sales process initiative integrate new division 500 salespeople resulted significant business improvement sales increases responsible driving positive change measurable improvement marketing sales processes north america including implementation across 1100 salespeople multiple systems owned customer data related processes led improvements data gathering creation sourcing processes resulting achievement hiltis top rating globally data quality 032002 122004 global ebusiness channel manager company name – city state 072001 082002 global ebusiness implementation manager company name – city state global product owner ecommerce led global product development marketing implementation 15 major ecommerce web sites well eprocurement achieved 2004 revenue target 50 million chf drove annual growth exceeding 300 annually three straight years developed implemented ebusiness project portfolio process identified prioritized measured business opportunities resulting 25 reduced average project delivery time increased roi increased customer retention rate 40 conversion rates 30 developing executing online personalized marketing grew traffic 100 via seo efforts 011999 062001 eproducts marketing manager company name – city state spearheaded market research design requirements prototyping implementation companys first second generation ecommerce sites established managed tenperson ecommerce department awarded hilti north americas leadership award exemplifying companys leadership principles 011997 121998 sales manager company name – city state led sales team ten salespeople achieved presidents club 2 consecutive years 051993 121996 inside sales representative company name – city state skills agile automation b2b budget business plan business startup cms consulting content conversion crm database marketing delivery direction driving ecommerce ebusiness full life cycle innovation leadership machine learning market research marketing market marketing sales new product development online marketing positioning processes procurement product development product management prototyping quality sales strategy strategic unique video production vision web sites web production education may 2001 master business administration marketing oklahoma state university city state marketing december 1997 bachelor business administration finance northeastern state university city state finance,DIGITAL-MEDIA
consultant professional profile highly motivated selfdriven systems analyst vast experience various environments technologies support multiple departments across enterprise expertise software development lifecycle sdlc computer systems validation csv looking opportunity apply develop strong analytical skills problem solving techniques qualifications documentum dcm documentum d2 ms access vba c c html assembly language programming project leadership strong technical skills analytical skills problemsolving skills organizational skills communication skills systems analyst general application support software development data communications system administration expertise sdlc small large projects proficient sdlc computer systems validation requirements documentation experience consultant january 1999 november 2015 company name city state provides consultant expertise various roles supporting mcneil consumer healthcare including limited following applications shop floor application document management application timekeeper application business process applications knowledgeable sdlc process gxp sox compliant applications supported applications fda validated applications requiring significant computer system validation experience project leadership roles several projects including application upgrades provides support gxp compliant document management application based documentum d2 well older documentum dcm environments support includes detailed analysis issues including document transformation printing issues reporting general user troubleshooting providing level 2 production application support attend user requests itsm emails monitoring support mailbox support hours generating scheduled adhoc reports users daily consistency checks ensure proper functioning servers services documentum jobs related activities bug fixing application supported may require change requests providing solutions minor enhancements application requires change requests responsible root cause analysis recurring issues escalating level 3 support application core team issue scope level 2 follow different support groups like windows team dba team needed monitoring validation environment ensure proper functioning monitoring training environment ensure user training run smoothly provides support sox compliant payroll application tracks hourly wage employees times reports jj corporate system provides support multiple microsoft access database applications prior support including designing developing testing vba code databases excel spreadsheets provided support fdavalidated manufacturing application aided shop floor reporting activities involved manufacturing process well creating managing reporting nonconformances involved various roles projects support rollouts upgrades windows operating system consultant january 1990 january 1999 company name provided consultant expertise customers various roles expertise including limited following responsibilities provided design development testing support clientserver messaging application provide communication vax ibm systems large steel company provided design development testing support electronic batch record application within large team consisting consultants customer provided relational database expertise multiple projects various applications technologies provided training several digital products customers provided system administration support several customers systems programmer january 1985 january 1990 company name city state designed developed tested supported realtime clientserver application provide messaging communications vaxvms application ibm application application tracked movement trains locations application originally written assembly language later converted c provided general system network administration support education ms computer science data communications 1996 villanova university city state computer science data communications ba computer science 1985 lasalle university city state computer science skills analytical skills assembly language c c clientserver communication skills consultant data communications database applications dba databases designing document management documentation documentum html ibm managing manufacturing process messaging microsoft access ms access excel spreadsheets windows operating system windows windows 2000 windows xp network administration operating systems organizational skills payroll programming project leadership realtime relational database reporting sdlc servers system administration user training troubleshooting upgrades validation vax vaxvms vista vba windows server written,CONSULTANT
consultant summary building design construction manager extensive management leadership successful operations devising strategies measurably improve corporate profit adept acquiring developing managing building construction projects across wide range project types expertise executing work managing staff accounting key skills include business development building construction estimating scheduling contracts negotiations building design project management experience 011996 current consultant company name city state expanded new business opportunities texas program management firm developed contacts owners architects develop relationships solicit project possibilities provided project management cost consulting services owners architects major higher education k12 healthcare projects worked contractors construction managers reconcile estimates schedules scope changes advised owners developers lending institutions contracting architects engineers constructors subcontractors project involvement includes design construction educational healthcare apartment complexes retail hotels office religious facilities range project construction costs 250 million identified numerous oversights construction error major austin hotel project fasttracked scheduled project firm opening date hotel necessary convention bookings advised owner needed corrective measures realistic costs schedules worked developer implement solutions secured designbuild projects clients satisfaction hired next projects without competition affected thorough cost estimating scheduling great project management staff involvement providing upfront information client process worked state texas emergency management disaster relief coordinate applicants efforts fema developed matrix manage information regarding status nonprofit organizations advised applicants solutions corrective measures implement 011986 012001 principal company name city state developed new business procured designbuild competitive bid negotiated projects recruited office project staff managed estimating scheduling operations projects including healthcare educational retail offices religious technology facilities formulated proposal presentation contracted architecturalengineering firm designbuild major project developed joint venture partnership perform construction client subsequently firm build two additional facilities state 011986 012006 principal company name city state founded new architectural firm address projects clients performed numerous projects designbuild contracts designed documented developed new projects contracted engineering support documentation projects included educational healthcare retail offices research technology religious facilities designed documented multiple industry projects repeat clients 011984 011986 branch office manager business development manager company name city state launched branch office major construction firm developed new business contacts working existing clients expanded additional work several projects scope changed business process education 1965 architecture university houston city state united states architecture postgraduate studies city planning university houston houston tx architect state texas license 6624 texas residential construction commission registration 41143 professional affiliations american institute architects city rollingwood texas planning zoning commission 19861989 utility commission 20092012 chairman 2012 tarrytown umc cochair building committee 20012004 board trustees 2004 chairman 2005 volunteer healthcare clinic board directors 2012present skills architect business process competitive consulting contracts client clients design construction documentation engineering support estimating fast office next developer profit program management project management proposal research retail scheduling,CONSULTANT
regional manager professional summary exceptional manager talented personnel management vendor management business strategy development technicallysavvy outstanding relationship building training presentation skills languages spoken english conversational chinese skills team leadership budgeting finance project management process implementation staff development data management selfmotivated strong verbal communication powerful negotiator conflict resolution risk management processes analysis work history 092012 current regional manager company name – city state acted project manager 10mn new york office move serves advisory board international office moves direct afterhours 12pmedt delivery first second thirdlevel technical support end users across 14 office facilities locations including 500 lawyers 500 staff members ensure prompt courteous technical support manage train review support staff team members developed smart objectives kpis continually motivate staff review help desk metrics help desk manager ensure tickets addressed according sla identify recurring issues address global software applications manager work crossfunctional technology committee create policies accurately reflect current future technology trends work international trainers oversee local training requests draft distribute local afterhours call metrics director information technology purchase budget hardware software new york office lead document production 8ppl local help desk 2ppl global afterhours help desk 5ppl local av office services staff 3ppl ensure high availability systems applications across organization serves last point escalation manager duty develop review maintain local infrastructure policies procedures advise global procedures technology committee develop review enforce service level agreements help desk manager lead determine metrics define measurables present data executives performance department liaise global team develop implement business process improvement policies address security policies relating gdpr compliance local compliance measures designed implemented knowledgebase tool use colleagues end users order accurately diagnose technical issues coordinated global resources training offices lotus notes outlook windows 7 windows 8 rollout increased first call resolution 85 98 help desk training cross functional training supports director technology daily operational functions assisted various business groups document organization dissemination acquisitions 062007 092011 technical support analyst company name – city state collaborated sales marketing support teams launch products time within budget maintained monitored server room wireless network server infrastructure set staff workstations pcs macs phones laptops partnered marketing team leverage technology customer value propositions used marketing events created new hire training curriculum acted technology liaison technology department global recruiting division tested implemented new technologybased global projects nuance pdfcreate delivered onsite av technical support 300 staff local regional offices 032007 062007 desktop support technician company name – city state hands roll domestic international os migration winxp win7 worked engineering applications staff resolve problems related upgrade functional key responsibility support users clevel firm chairman contract services troubleshooting resolving problems relative mac macbook pc related equipment install mac pc os configure network settings integrate firms network troubleshoot issues locally provide support mainly virtual citrix desktop work various interdepartmental groups resolve depth issues regarding security accounts install configure hardware software relates users needs 102004 022007 software licensing coordinator company name – city state client facing manager responsible aspects department managed department budget responsible personnel department operation handled monthly billing performed software audits software asset management responsible license application management oversee sale software students staff business units escalate desktop management issues vendor ensure prompt resolution create standard operating procedure handling software related issues change management manage vendoruniversity technology relationships worked implementation online university software management system education master science information management wp carey school business arizona state university city state information management bachelor arts psychology sociology chinese studies emory university city state majors psychology sociology minor chinese studies skills budget management supervision skills litigation vendor management experience service level agreement sla management experience vendor selection relationship management experience esx server administration system center configuration manager sccm management administration familiarity installation maintenance monitoring networking equipment administration mobileironbes ms server 080300 windows 7xp2000 ms office suite version 100703 lotus notes 4650 exchange 2010 microsoft lync esxnetapp servers mimecast citrix xen suite active directory remote desktop software troubleshooting legal apps filesite woutlook integration pdfdocs suite carpe diem toa software project lead pilot installs rollouts software hardware operating systems completed microsoft certified information technology professional training mcitp,BANKING
lead administrator career overview personable detailoriented proactive teamplayer eager bring strong administrative skills dedicated work ethic growing company need toplevel support skill highlights macintosh pc microsoft word microsoft power point microsoft excel google drive word press godaddy website builder data entry multitasking calm conflict resolution working pressure clear written spoken communication research networking promoting professional experience company name november 2015 current lead administrator city state compose distribute file contracts design create operations manuals guide participants app use follow contributing artists curators email ensure information clearly understood build contact profiles update contact list information salesforce support organization email lists reconfiguredrestructuredredesigned filing system streamlined use making projects easier archive find anticipate resolve questions regular clear communication artists curators projects researching solutions answers otherwise readily available initiate facilitate timely payment artists verify executive director receive payment update relevant financial records company name march 2015 june 2015 chaplain intern city state assessed spiritual emotional physical needs people going crisis within hospital setting provide emotional spiritual support active listening advocacy empathy prayer based needs individual company name january 2015 june 2015 festival coordinator city state enhanced schools annual weeklong arts festival integrating annual nations banquet rebranding nations banquet nations food art festival advocating inclusion artistic masters thesis capstone cohort coordinating student group involvement safeguarding event cohesion brainstorming development festival theme supported efforts contracting poet scott cairns reading recruiting academically informed panelists discussion planning book signing coordinating book sales table artists book publisher local book store conceptualized creative problem solving cut expenses secured department financial support targeted allocation funds recruited volunteers tracked receipts order stay budget resolve expenses conclusion festival company name september 2014 june 2015 masters thesis art project city state originated concept recruited collaborated fifteen volunteer artists varying genres produce highquality multimedia artistic project utilized correspondence verbal conversations volunteers develop clear project expectations scheduled confirmed meetings via google calendar uploaded artistic media google drive transferred information within agreed upon deadlines hospitality provision refreshments expressed appreciation ensure artist volunteers felt valued secured lastminute travel arrangements artist traveling town travel plans fell company name june 2014 june 2015 cochair fuller arts collective fac city state established two fac events every ten weeks calendar event planning coordinating space catering advertising provide student empowerment connection performance opportunities composed group news emails scheduled social media posts create strong brand presence fac company name september 2013 june 2014 worship arts intern city state expanded role worship arts department engaging various genres art designed online form streamline registration yearly artist showcase created semipermanent gallery initiated team meetings ensure sensitivity respect church tradition potentially controversial exploration art liturgy networked coordinated volunteer artists curating works various art exhibits within church mediated worship arts department various church departments ensure clear communication ideas provide professionalism regarding church engagement artists company name august 2009 september 2013 barista city state served integral member team produced highquality products tight time constraints focus customer satisfaction trained new team members ensure perform necessary tasks expected standards service inventoried organized raw materials education vanguard university 2009 bachelor arts theatre arts city state gpa summa cum laude 2009 member sigma theta delta english honors society minored english religion fuller theological seminary 2015 masters divinity worship theology arts city state brehm scholar brehm center scholars show exceptional promise leaders church academic missions arts related vocations skills active learner creative problem solving customer service organizational skills,ARTS
epic information technology specialist summary seeking position field biopharma utilize contribute skills ingenious manner skills microbial testing endotoxin lal test nano particle size charge analysis malveren nano zs 90 protein extractions hplc handling chromatography techniques polymerase chain reaction pcr technique epic care experienced method development method validation method verification method transfer new analytical methods wet chemistry techniques ms office efficient internet browsing sas programming epic care experience 042017 062017 epic information technology specialist company name city state supported physicians nurses updating work list flowsheet information provided instructions staff use epic care provided support golive nanotechnology thz biological imaging 012016 112016 research associate company name city state study tera spectra tera imaging analytical testing method development method validation thz imaging nanotechnology relationship nanotechnology thz bidirectional sense concurrent developments contribute technologies thz modalities helped expansion nanotechnology maintenance calibration analytical instruments hplc uplc uv ftir dissolution apparatus ph meter analytical balances nanotechnology could help development highresolution sensitive portable detectors new efficient sources thz imaging purposes capillary electrophoresis ce methods used submillimeter diameter capillaries micro nanofluidic channels performed biotechnology techniques cytogenetics pcr methods created standard operating procedures sop instrumental analysis fundamental lab procedures including pipetting buffer preparation weighing recorded laboratory data graphed results identify significant variations prepared reports complying fda iso cgmp internal regulations coordinated material instrument process validations maintained lab set ordering common supplies chemicals titanium dioxide nanoparticles blank terahertz scanning reflectometer 112013 122015 company name city state determine thickness profile analytical testing method development method validation confirming ability technique resolve small variations ti02 layer thickness consequently adsorption capillary electrophoresis ce methods used submillimeter diameter capillaries micro nanofluidic channels chromatographic techniques gc developed new analytical methods based testing results created standard operating procedures sop instrumental analysis performed variety technical laboratory functions operation maintenance laboratory equipment calibrating prepared reports complying fda iso cgmp internal regulations coordinated material instrument process validations maintenance calibration analytical instruments hplc uplc uv ftir dissolution apparatus ph meter analytical balances fundamental lab procedures including pipetting buffer preparation weighing essential develop new compound antibiotics 122010 042012 research associate company name city isolation identification bioprocessing characterization secondary metabolites soil screened microorganism screening soil actinomycetes different soil samples taxonomical studies antibiotic producing isolates morphological cultural characterization total genomic dna isolation pcr cloning polyene cyp gene cytochrome p450 hydroxlase bioprocessing antibiotic production biological activity antimicrobial activity cytotoxic activity genotoxic activity research constant requirement new antibiotic compounds overcome resistant capacity microorganisms fundamental lab procedures including pipetting buffer preparation sdspage tissue culture rnadna manipulations achievement gold medal securing highest marks master pharmacy jss college pharmacy awarded cash price pharm dissertation work tamilnadu pharmaceutical welfare trust 2013 seminarsworkshops attended participated indoeuropean symposium alternative approaches animal testing dec8 2010 jss college pharmacy ooty participated national workshop potentials medicinal plants nilgiri biosphere reserve december 810th 2011 jss college pharmacy ooty indian pharmaceutical student congress2009 held bangalore indian pharmaceutical congress2011 held bangalore experimental skills basic biotechnological experiments invitro invivo skillful handling celllines mammalian cell culture aseptic handling microorganism electrophoresis geldocumentation techniques dna isolation rnadnaprotein extractions operational knowledge analytical instrumentation like hplc gc lcms uplc tlc ftir uvvis spectrophotometer kf coulometer wet chemistry techniques education training august 2012 master pharmacy bio technology jss college pharmacy city india bio technology 38040 may 2010 bachelor pharmacy kakatiya university city india 36040 skills epic golive basic biotechnology calibration cell culture chemistry dec dna documentation elisa experiments ftir ftir gc hplc imaging iso laboratory equipment ms office page pcr producing programming requirement research sas scanning seminars sop symposium uv validation weighing workshops,INFORMATION-TECHNOLOGY
bartender experience bartender 052018 company name – city state marketing public relations 10 years maintain proper adequate setup bar daily basis responsible maintaining stock preparing storing garnishes juices perishables ensure product quality attend stand ups prior function obtain details order execute event flawlessly set breakdown mobile bars per hotel standards greets guests warm genuine hospitality promote upsells product handle production consumption sheets assists cash bar set closing process perform general cleaning tasks adhere health department regulations bartender byron nelson golf tournament may 2019 dallas texas greet guests stock bar complete preopening requirements maintain clean bar area prepare serve alcoholic beverages according standard recipes comply basic safety sanitation requirements organizational product operate clubs pos work large small events minimal supervision team environment complete preclosing requirements assure state local laws club policies procedures service alcoholic beverages consistently followed provide guests ordered beverage food promptly professionally check identification guest whose age appears younger 30 abiding abc liquor laws responsibly make recommendations inquiring guests without delay accurately complete code liquor beer pouring wine waters beverage supply requisitions assure proper documentation beverage transfers departments keep bar storage areas beer coolers clean sanitary properly sanitize blender cup strainer knives pour spouts operate pos system serve cashier complete closing reports per shift accounting cash receipts credit card vouchers closed checks cashier depositing night audit drops monitor alcohol consumption behavior guests alerting manager intoxicated questionable guests provided bar back clear instruction priorities completed carry trays dirty dishes dishwasher unloadrack properly ensure coverage entrance greeting arriving guests thanking leaving communicate guests cordial manner smile times expedite large quantities drinks efficiently accurately club hours addition serving multiple guests time keep bar top clean ashtrays emptied picks trash empty beer bottles maintain knowledge drinks recipes beer items available price drink garnished prepare fresh fruit garnishes juices syrups mixers scratch stocks bar start shift breaks cleans bar close verify alcohol inventory liquor cabinet accurate start shift properly requests replacement alcohol bottles bar requisition sheet end shift ensure proper setup bar tops including matches ashtrays beverage napkins stir sticks sword picks garnish trays ice garnishes verify legal age guests appear age 30 bartender american family insurance golf championship june 2018 madison wi provide friendly service guests fellow employees set assigned service bar location beverages garnish glassware supplies set assigned table section making sure surfaces furniture clean complete transactions according department policies procedures engage guest visit complete opening closing side work maintain clean safe work area thru shift count drawer bank turn completed correct paperwork funds accounted balanced assist management keeping event area clean perfect condition maintain product supplies service bartender st jude golf tournament may 2018 memphis tn recognizes levels intoxication prevent customers overly intoxicated maintains safe work environment inform customers current bar specials practices suggestive selling beverages food restock bar supplies dry goods glassware juices sodas garnishes informs manager supervisor supplies needed provide full bar service including beer crafted cocktails help maintain cleanliness bar lounge areas equipment tv signs tables chairs etc clean bar tables ashtrays wipes clean checks chairs spills maintain clean alcohol soda control devices record sales ringing exact amounts register greet customers courteous manner review shortages overages record managements review setup bar area seating area prior opening maintain security bar supplies inventory maintain record daily operations required change tap empty kegs report problems leaks manager supervisor greet guests prepare signature cocktail drink restock beverages accept different types payment make change maintain specific sidework ensure total cleanliness smooth operation bar area clear reset tables check identification guests ensure guests legal age consume alcoholic beverages refuse serve beverages polite manner guests legal age interact guests friendlyfast manner serve multiple tables determined management bartender byron nelson golf tournament may 2018 dallas tx abide tabcabletips pga policies concerning alcohol consumption safety procedures prevent intoxication underage selling set breakdown margarita machines wells bar equipment labeling produce batches using proper day dots interact guests maintaining professional work environment operate bar processing cash credit card transactions monitor inventory efficiently keep neat organized work space prepare serve alcoholic nonalcoholic drinks wash sterilize glassware prepare garnishes drinks provide full service patrons maintain bottles glasses attractive functional manner support efficient drink preparation promotion beverages present drink food menus make specific recommendations answer questions regarding menu items restock replenishment bar inventory supplies thank guests visit invite return greet members name follow opening closing procedures order keep clubs bars constant state readiness accurately take relay serve guests display working knowledge wine wine etiquette prepare serves alcoholic beverages accordance pga policy state law monitor members alcohol intake reports potential problems manager bill members account items purchased arrange display areas project clean attractive image restocking equipment supplies requisition liquors beverages supplies keep assigned area equipment clean sanitized maintain overall bar readiness cleanliness sanitation total receipts end shift bartender houston open golf tournament march 2018 houston tx preparing alcoholic nonalcoholic beverages bar patrons interact customers taking orders serving food drinks assess bar customers needs preferences making recommendations mix ingredients prepare cocktails check customers identification confirm meets legal drinking age restock replenish bar inventory supplies check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers seats inform customers daily drink menu specials explain various menu items prepared describing ingredients cooking methods remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware bartender st jude golf tournament may 2017 memphis tn check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers seats inform customers daily drink menu specials explain various menu items prepared describing ingredients cooking methods remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware bartender byron nelson golf tournament may 2017 irving tx maintain warm welcoming corner bar atmosphere ids guests ordering alcoholic beverages appear 30 years old younger properly promptly prepare garnish serve drinks guests engage guests making drinks front guest using working flair make appropriate beverage food recommendations upsell guests food drink items appropriate keeps clean organized bar area accurately rings orders pos system maintaining ability socialize guests follows relevant pga standards service provide prompt courteous service bussing serving setting tables accurately record prechecks picks food beverage orders serve customers food beverage orders prompt courteous manner set tables needed prior customer arrival contribute customer satisfaction attending restaurant customer needs ensures bar area proper condition arrival customers verify workstations stocked neat orderly stock work related items processes customer restaurant bills promptly accurately inquires level satisfaction experienced customer issue customer bills accordance pga policies bartender houston open golf tournament march 2017 houston tx provide exceptional customer service greet patrons provide drinks food secure proper id accurately count inventory money beginning end shift maintain inventory assigned understand market pga promotions properly payout guests keep bar area stocked clean well maintained update supervisors issues relating operations ie equipment processing failures bartender byron nelson golf invitational may 2016 check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers seats inform customers daily drink menu specials explain various menu items prepared describing ingredients cooking methods remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware bartender 052016 adhere state federal corporate liquor regulations pertaining serving alcoholic beverages ton minors intoxicated guests set assigned bars requisitions stocks beer wine spirits paper products straws stirrers condiments glassware ice produce maintain stock prepares cures stores fresh fruit vegetable garnishes juices perishables ensure product quality greet guests courteous friendly manner take andor processes orders drinks mixes garnishes presents drinks using standard ingredient recipes practices prudent portion control check guests bar proper identification detect acts upon guest inebriation trained demonstrates knowledge liquor laws receive cash guests makes change verifies validity charges records charges ensures vouchers properly executed lock stores beverage products food equipment items deposits cash drops secures bank perform general cleaning tasks adhere health safety standards keeps work area clean organized arrange bottles glasses maintain attractive display bar area wash sterilizes stemware public relations marketing consultant 062006 current company name use forms media communication build maintain manage reputation organizations ranging public bodies services businesses voluntary organizations typical work activities include limited initiate planning pr campaigns defining goals analyzing problems opportunities liaising management clients internal external write editing press releases inhouse newsletters speeches articles annual reports maintain updating information organizations website use corporate advertising maintain organizations identity name reputation prepare supervising production publicity brochures handouts direct mail leaflets promotional videos photographs films multimedia programs answer enquiries individuals journalists organizations speak public presentations press conferences radio tv interviews meetings developed maintaining good working relations media including local national newspapers magazines radio television organizing special events press conferences exhibitions open days tours competitions sponsorship waitress cashier 052000 062002 check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers tables inform customers daily specials explain various menu items prepared describing ingredients cooking methods prepare checks itemize total meal costs sales taxes present menus patrons answer questions menu items making recommendations upon request remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware linens work history bartender 052018 company name – city state marketing public relations 10 years maintain proper adequate setup bar daily basis responsible maintaining stock preparing storing garnishes juices perishables ensure product quality attend stand ups prior function obtain details order execute event flawlessly set breakdown mobile bars per hotel standards greets guests warm genuine hospitality promote upsells product handle production consumption sheets assists cash bar set closing process perform general cleaning tasks adhere health department regulations bartender byron nelson golf tournament may 2019 dallas texas greet guests stock bar complete preopening requirements maintain clean bar area prepare serve alcoholic beverages according standard recipes comply basic safety sanitation requirements organizational product operate clubs pos work large small events minimal supervision team environment complete preclosing requirements assure state local laws club policies procedures service alcoholic beverages consistently followed provide guests ordered beverage food promptly professionally check identification guest whose age appears younger 30 abiding abc liquor laws responsibly make recommendations inquiring guests without delay accurately complete code liquor beer pouring wine waters beverage supply requisitions assure proper documentation beverage transfers departments keep bar storage areas beer coolers clean sanitary properly sanitize blender cup strainer knives pour spouts operate pos system serve cashier complete closing reports per shift accounting cash receipts credit card vouchers closed checks cashier depositing night audit drops monitor alcohol consumption behavior guests alerting manager intoxicated questionable guests provided bar back clear instruction priorities completed carry trays dirty dishes dishwasher unloadrack properly ensure coverage entrance greeting arriving guests thanking leaving communicate guests cordial manner smile times expedite large quantities drinks efficiently accurately club hours addition serving multiple guests time keep bar top clean ashtrays emptied picks trash empty beer bottles maintain knowledge drinks recipes beer items available price drink garnished prepare fresh fruit garnishes juices syrups mixers scratch stocks bar start shift breaks cleans bar close verify alcohol inventory liquor cabinet accurate start shift properly requests replacement alcohol bottles bar requisition sheet end shift ensure proper setup bar tops including matches ashtrays beverage napkins stir sticks sword picks garnish trays ice garnishes verify legal age guests appear age 30 bartender american family insurance golf championship june 2018 madison wi provide friendly service guests fellow employees set assigned service bar location beverages garnish glassware supplies set assigned table section making sure surfaces furniture clean complete transactions according department policies procedures engage guest visit complete opening closing side work maintain clean safe work area thru shift count drawer bank turn completed correct paperwork funds accounted balanced assist management keeping event area clean perfect condition maintain product supplies service bartender st jude golf tournament may 2018 memphis tn recognizes levels intoxication prevent customers overly intoxicated maintains safe work environment inform customers current bar specials practices suggestive selling beverages food restock bar supplies dry goods glassware juices sodas garnishes informs manager supervisor supplies needed provide full bar service including beer crafted cocktails help maintain cleanliness bar lounge areas equipment tv signs tables chairs etc clean bar tables ashtrays wipes clean checks chairs spills maintain clean alcohol soda control devices record sales ringing exact amounts register greet customers courteous manner review shortages overages record managements review setup bar area seating area prior opening maintain security bar supplies inventory maintain record daily operations required change tap empty kegs report problems leaks manager supervisor greet guests prepare signature cocktail drink restock beverages accept different types payment make change maintain specific sidework ensure total cleanliness smooth operation bar area clear reset tables check identification guests ensure guests legal age consume alcoholic beverages refuse serve beverages polite manner guests legal age interact guests friendlyfast manner serve multiple tables determined management bartender byron nelson golf tournament may 2018 dallas tx abide tabcabletips pga policies concerning alcohol consumption safety procedures prevent intoxication underage selling set breakdown margarita machines wells bar equipment labeling produce batches using proper day dots interact guests maintaining professional work environment operate bar processing cash credit card transactions monitor inventory efficiently keep neat organized work space prepare serve alcoholic nonalcoholic drinks wash sterilize glassware prepare garnishes drinks provide full service patrons maintain bottles glasses attractive functional manner support efficient drink preparation promotion beverages present drink food menus make specific recommendations answer questions regarding menu items restock replenishment bar inventory supplies thank guests visit invite return greet members name follow opening closing procedures order keep clubs bars constant state readiness accurately take relay serve guests display working knowledge wine wine etiquette prepare serves alcoholic beverages accordance pga policy state law monitor members alcohol intake reports potential problems manager bill members account items purchased arrange display areas project clean attractive image restocking equipment supplies requisition liquors beverages supplies keep assigned area equipment clean sanitized maintain overall bar readiness cleanliness sanitation total receipts end shift bartender houston open golf tournament march 2018 houston tx preparing alcoholic nonalcoholic beverages bar patrons interact customers taking orders serving food drinks assess bar customers needs preferences making recommendations mix ingredients prepare cocktails check customers identification confirm meets legal drinking age restock replenish bar inventory supplies check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers seats inform customers daily drink menu specials explain various menu items prepared describing ingredients cooking methods remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware bartender st jude golf tournament may 2017 memphis tn check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers seats inform customers daily drink menu specials explain various menu items prepared describing ingredients cooking methods remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware bartender byron nelson golf tournament may 2017 irving tx maintain warm welcoming corner bar atmosphere ids guests ordering alcoholic beverages appear 30 years old younger properly promptly prepare garnish serve drinks guests engage guests making drinks front guest using working flair make appropriate beverage food recommendations upsell guests food drink items appropriate keeps clean organized bar area accurately rings orders pos system maintaining ability socialize guests follows relevant pga standards service provide prompt courteous service bussing serving setting tables accurately record prechecks picks food beverage orders serve customers food beverage orders prompt courteous manner set tables needed prior customer arrival contribute customer satisfaction attending restaurant customer needs ensures bar area proper condition arrival customers verify workstations stocked neat orderly stock work related items processes customer restaurant bills promptly accurately inquires level satisfaction experienced customer issue customer bills accordance pga policies bartender houston open golf tournament march 2017 houston tx provide exceptional customer service greet patrons provide drinks food secure proper id accurately count inventory money beginning end shift maintain inventory assigned understand market pga promotions properly payout guests keep bar area stocked clean well maintained update supervisors issues relating operations ie equipment processing failures bartender byron nelson golf invitational may 2016 check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers seats inform customers daily drink menu specials explain various menu items prepared describing ingredients cooking methods remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware bartender 052016 adhere state federal corporate liquor regulations pertaining serving alcoholic beverages ton minors intoxicated guests set assigned bars requisitions stocks beer wine spirits paper products straws stirrers condiments glassware ice produce maintain stock prepares cures stores fresh fruit vegetable garnishes juices perishables ensure product quality greet guests courteous friendly manner take andor processes orders drinks mixes garnishes presents drinks using standard ingredient recipes practices prudent portion control check guests bar proper identification detect acts upon guest inebriation trained demonstrates knowledge liquor laws receive cash guests makes change verifies validity charges records charges ensures vouchers properly executed lock stores beverage products food equipment items deposits cash drops secures bank perform general cleaning tasks adhere health safety standards keeps work area clean organized arrange bottles glasses maintain attractive display bar area wash sterilizes stemware public relations marketing consultant 062006 current company name use forms media communication build maintain manage reputation organizations ranging public bodies services businesses voluntary organizations typical work activities include limited initiate planning pr campaigns defining goals analyzing problems opportunities liaising management clients internal external write editing press releases inhouse newsletters speeches articles annual reports maintain updating information organizations website use corporate advertising maintain organizations identity name reputation prepare supervising production publicity brochures handouts direct mail leaflets promotional videos photographs films multimedia programs answer enquiries individuals journalists organizations speak public presentations press conferences radio tv interviews meetings developed maintaining good working relations media including local national newspapers magazines radio television organizing special events press conferences exhibitions open days tours competitions sponsorship waitress cashier 052000 062002 check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers tables inform customers daily specials explain various menu items prepared describing ingredients cooking methods prepare checks itemize total meal costs sales taxes present menus patrons answer questions menu items making recommendations upon request remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware linens summary objective seeking professional bartender position company require utilize skills abilities experience contribute assist ensuring companys success summary experienced tabc food handler certified special event bartendercocktail server 7 years skill knowledge knowledge principles processes providing outstanding customer personal services ability multitask knowledge food beverage preparations service standards guest relations etiquette knowledge appropriate table settings service ware ability stand extended periods time shift ability work shifts premise locations possesses strong verbal written communication skills knowledge beverage preparation service various alcoholic beverages personal characteristics professional demeanor appearance confident manner speaking willingness engage guests mental flexibility perform different roles day day sense urgency complete tasks service guests timely manner ability work sense urgency behalf membership without disrupting atmosphere dining room effortlessly polite patient courteous times interacts well effectively communicate members guests staff maintains neat professional appearance ability follow directions supervisor ability work fast safely possesses good coordination balance personable responsible willing work team environment ability properly execute pos system capable bartender passionate serving warm efficient courteous manner exceeding customer expectations maintaining poise sense humor demanding environments looking bring history exceptional service growing restaurant professional bartender extensive knowledge spirits intuitive ability engage customers types friendly open committed building customer base providing positive service experience interests license tx drivers food handler tabc highlights accounting organizing advertising organizational basic policies brochures pos c presentations cashier press closing press releases conferences pr cooking processes credit promotion make change public relations clients publicity customer satisfaction quality customer service radio direct mail safety documentation selling editing sales special events speeches exhibitions supervisor fast supervising forms supervision functional tables funds taxes health safety standards tv ids television image tops instruction website insurance articles maintain inventory annual reports inventory law legal market marketing meetings money multimedia neat newsletters newspapers preparing garnishes basic math classic cocktails responsible alcohol service liquor beer wine knowledge staff management beverage preparation food running hospitality service expertise performance improvement making change aloha pos fast learner creative mixology clear effective communication new hire training positive attitude food preparation safety attending multiple customers fluency english customer service reporting documentation engaging personality interpersonal skills highly reliable cash register operation able bend squat reach sale expertise handling difficult customers tabc license food handler license education high school diploma 1993 susan b dorsey high city state cosmetology 1993 career academy inc city state skills accounting advertising basic brochures c cashier closing conferences cooking credit make change clients customer satisfaction customer service direct mail documentation editing special events exhibitions fast forms functional funds health safety standards ids image instruction insurance maintain inventory inventory law legal market marketing meetings money multimedia neat newsletters newspapers organizing organizational policies pos presentations press press releases pr processes promotion public relations publicity quality radio safety selling sales speeches supervisor supervising supervision tables taxes tv television tops website articles annual reports,PUBLIC-RELATIONS
certified nursing assistant summary experienced administrative assistant iii offering 21 years experience medical business office operations proactive leader strengths communication leveraging office professionalism phone etiquette proofreads audits case reports oversees daily spreadsheets providing consultation organization ofdaily workflow dedicated highvolume office environment focus delivering exceptional clerical operational support medical hospital staff professionals abilities cultivate positive rapport among clients staff management meticulous demonstrated success process improvements procedural adherence prioritizing workflow achieve daily work objectives techsavvy individual indepth knowledge cerner microsoft office software programs wellversed managing office supplies equipment inventory paperwork project needs experience company name certified nursing assistant city state 011999 031999 fostered relationships patients caregivers healthcare teams achieve individual care plan targets conducted routine checks standard patient vitals including blood pressure blood sugar heart rate assisted patients shaving bathing oral hygiene promote healthy habits overall wellness documented patient intake dietary requirements assisted feeding company name certified nursing assistant city state 041999 042000 responded patient alarms needsassessment requests identify course treatment collaborated interdisciplinary healthcare teams provide highquality patient care provided handson nursing care direct rn supervision adhering medical center policies procedures consulted nurses develop patient care plans evaluate treatment options managed maintained patient rooms sharedliving areas nursing stations provided nursing assistance residents 24 bed medicalsurgical orthopedic floor hospital facility collected specimens monitored vitals maximized patient comfort documented information patient charts communicated rn nurse manager used mobility devices carefully transport patients provided personal nursing assistance pre postoperative situations volunteered work additional shifts overtime busy periods maintain proper staffing floor coverage maintained accurate timely flow information completing thorough patient records updating healthcare team patient status translated medical jargon shorthand data correct terminology transcribed edited reports physicians maintained updated patient census maximized office efficiency answering incoming calls per day provide floor information transfer calls desired personal managed unit front desk activities including customer service office administration company name healthcare unit coordinator city state 022001 082007 maintained updated patient census greeted patients patients family telephone courtesy calls checkins answered multiple phone calls daily timely manner worked closely team members deliver project requirements develop solutions meet deadlines assisted patient room instructions provided excellent service attention team members patients facetoface phone conversations managed department compiling paperwork next day ready staff patients recognized management providing exceptional customer service collaborated others discuss new job opportunities improved patient satisfaction finding creative solutions problems company name cardiac cath lab administrative assistant ii city state 082007 current reports cath lab director manager provides full range clerical specialized administrative functions supporting leadership development activities events screens routes calls appropriate individual courteous efficient manner learned efficentially anticipation support office needs maintained managed updated daily schedule spreadsheets confidential reports excel word eprocurement icentra perioperative tracking board schappbook power chart lumdex delivered scheduled patient information oversee operational workday flow physicians nurses technicians management develop strategic daily workflow solutions leadership sensible knowledge practices procedures daily functions proofreads completes documents checking accuracy coordinates collection preparation operating reports improved operations working team members leaders find workable solutions collaborated others discuss new operational opportunities maintains updates department resources tools waterfall call lists referral lists phone lists organizational charts department information attended departmental meetings providing feedback enhance future performance makes interpretations recommendations may develop appropriate methods handle information track create files purchase orders expense reports orders stocks monitors maintains adequate office supply inventory levels earned reputation good attendance hard work provided excellent customer service attention team members patients patients family members facetoface phone conversations guided department compiling paperwork electronically taking detailed meeting minutes utilized microsoft teams compile data gathered various sources contact firms organizations individuals outside company globally collaborated development electronically procedure reports skills strong interpersonal skills calm levelheaded duress patient relations telephone etiquette customer service phone call answering administrative operations appointment scheduling medical terminology knowledge understands medical procedures documentation procedures expert quality assurance controls directing patients visitors technologically savvy recordkeeping bookkeeping transmitting transporting files excel spreadsheets meeting planning managing office supplies records management systems sensitive material handling report analysis data entry documentation microsoft office deadlineoriented report development resolving discrepancies prioritizing important tasks professional polished presentation documentation reporting time management office equipment maintenance education training ged unitah high school city 051998 certified nursing assistant certificate nursing practice utah state university city state 051999 associate applied science business healthcare administration utah state university city expected 052024,HEALTHCARE
manager public relations communication summary creative thinker afraid work outside comfort zone motivated team player results orientated focus achievement seeking develop career currently looking suitable position organization values diversity hard work areas expertise project management administration management conflict management youth programming critical thinking spotting opportunities identifying threats personal skills judgment decision making team player social perceptiveness active learner adapt working diverse environment highlights program management administration conflict management youth programming collaborative manager analytical thinker spotting opportunities identifying threats team player adapt working diverse environment experience manager public relations communication nov 2013 jan 2015 company name city state •led development implementation overall public relations strategies •developed proactive relationships government media stakeholders •managed organization group vip visits arranged meetings requested authorities including presidents office prime ministers office well ministry oil minerals attend group vip meetings •managed supervised content companys website •supervised establishment advertising publicity materials standsexhibits required companys participation relevant conferences •integrated public relations activities overall promotional campaigns support companys objectives collaborate crossfunctional divisionsdepartments end •established positive professional ties public relations personnel shareholder companies ensure consistency alignment pr messages initiatives team leader democracy governance jan 2010 jan 2013 company name city state served democracy expert tracking levels policy technical developments legislative legal changes democracy governance arenas affecting usaids activities objectives yemen advised usaid management team projects developments possible programmatic impact drafted concept papers designed documents project papers terms reference relevant documents proposed new activities provided input analysis towards development usaid yemen overall democracy governance sectoral strategy oversaw managed us government investments dg monitored evaluated implementation contractual obligations areas work include gender equality anticorruption elections parliament civil society peaceful conflict mitigation youth civic engagement assisted design usaids yemen stability initiative aimed tackling root cause violent conflicts tribal areas provision economic opportunities youth vocational training peaceful conflict mitigation skills tools worked closely key government offices including supreme national authority combating corruption high tender board central organization control audit ministry finance ministry planning among others parliament supreme commission election referendum ministry local administration managed key usaid projects following implementer ndi ifes adra save children msi undp partners democratic change liaised donors embassies representatives advance democratic reforms agenda yemen public affairs specialist dec 2000 nov 2002 company name city state developed implemented democracy small grants program funded local nonstate actors yemen areas education gender equity youth economic development democracy organized implemented cultural programs provided follow educational cultural programs cultivated solid network among public institutions leaders civic sector around country designed capacity building training ngos remote parts yemen supported funding key civic projects including children parliament ngos directory yemen first educational yemeni cartoon children library women income generation project youth community participation awarded foreign service national award year 2003 high achievement outreach civil society positive outcome impact program child project officer may 1999 nov 2000 company name city state served project officer community based rehabilitation inclusive education project children disabilities managed program activities rural areas oversaw training recruitment local staff local rehabilitation offices area conducted surveys evaluation program impact advised management outcomes worked closely donors ensure synergy among ongoing projects four targeted governorates liaised coordinated organization branches yemeni ministries ngo representation local external consultants education arts june 1996 colorado state university city state arts additional information awards nov 2009 youth leaders award save children sanaa nov 2007 us department state swanee hunt award advancing womens role policy formulation washington dc nov 2006 us department state superior honor award sanaa may 2006 us department state meritorious honor award sanaa may 2005 us department state certificate appreciation sanaa skills advertising concept conferences content equity finance functional government grants investments legal materials meetings office msi network oct oil pdm personnel pr prime minister programming project design management public relations publicity recruitment rehabilitation strategy supervision surveys tender website,PUBLIC-RELATIONS
business development manager professional summary experienced driven successful sales professional recognized consistently growing sales revenues profitability frequently selected management open new territories rapidly develop sales pipelines use innovative imaginative sales marketing programs achieve maximum market exposure penetration parlays commitment community passionate causes supported strong networking business alliances proficiencies solution based sales key relationship management business development project management product knowledge territory management customer education training marketing brand positioning stakeholder engagement skills work history 092013 082014 business development manager company name – city state provided leadership drove sales organization providing workforce solutions aerospace defense engineering government health care life sciences information technology telecommunications industries accomplishments consistently grew sales revenues profitability extend coverage indianapolis office cover midwest region rapidly developed sales pipelines innovative imaginative sales marketing programs 012012 012013 network solutions consultant company name – city state provided sales leadership expertise various departments including mentoring junior sales staff enhancing organizational sales organization catering information technology industry providing staffing solutions accomplishments 012011 012012 relocation consultant company name – city state served recognized expert solutions partner clients leader relocation industry national account commercial relocations managing contract administration compliance book business accomplishments 012006 012008 director company name – city state motivator driver sales champion leader ltl tl business well kiosk delivery installation setting maintaining bar national commercial accounts maintained high level customer satisfaction within client expectations timelines budgets accomplishments 012005 012006 commercial relocation consultant company name – city state provided commercial relocation management sales management expertise three locations ensuring smooth relocation services generated sales areas household goods national accounts commercial relocations effectively penetrated markets sought acquired new clients successfully introduced facilitated new marketing techniques coaching junior staff increased sales within assigned territory total 400000 new revenue 012004 012005 relocation consultant company name – city state led teams managed projects provided relocation management services increased effectiveness sales staff support leading company locations ky oh accomplishments 012002 012004 regional manager company name – city state expertly provided cod sales national account sales commercial sales indianapolis marketplace surrounding states oh mi ky tn il leading relocation organizations mayflower united states worked domestic international relocations generating gross sales exceeding 500000 assisted training new laborers project managers proper policies procedures commercial relocations developed effective innovative customer relationship management marketing techniques education associates degree early education ashford university city state bachelor science ashford university city state skills billing book budgets coaching contract administration customer relationship management crm client clients client liaison customer satisfaction customer service delivery directing government information technology invoicing leadership managing marketing market mentoring office organizational policies project management relationship management rfp sales sales management staffing telecommunications training programs author additional information community leadership rock steady boxing volunteer coach program designed provide betterment life boxers diagnosed parkinsons assisted distribution sponsorship information contacts well annual table captain two personal tables junior achievement indianapolis volunteer ja indy well biztown mentor students families first volunteer hold seat advisory council board member helped gain donated items silentlive auction annual event helped set organization annual event christian chamber commerce yearly sponsor monthly lunch series mycomputercareercom guest speaker discussing importance linkedin possible advantages disadvantages social media job marketplace cardboard box ministries mentor organization currently hold seat board directors,BUSINESS-DEVELOPMENT
project coordinator – construction side summary resourceful accomplished office manager extensive office operations personnel organization expertiseversatile office manager capable managing dynamic crossfunctional teams well projects 10 years progressive experience business management legal arena highlights interpersonal skills works independently handles pressure well meets deadlines proficient managerial skills effective team leader efficient team player excellent customer service skills exemplary work ethic multitasks plans organizes individual corporate meetings excellent written verbal communication skills technical skills typing 70 wpm dictaphone transcription speed writing casenet proficiency microsoft word 95 word 2007 microsoft word perfect excel outlook access powerpoint timeslips quikbooks miscellaneous programs calendaring travel arrangements itineraries proficient using “ tickle system ” legal corporate matters filing fax machine copiers travel arrangements efiling multiline telephone systems data entry superior minutes meetings ap ar skills legal experience 10 years administrative law corporate law ip contractual law bankruptcy law debtors rights chapter 7 13 workers compensation law domesticfamily law estate planning personal injury medical malpractice plaintiff defendant work creditor debtors rights accomplishments increased office organization developing efficient filing system customer database protocolsplanned executed aspects major office headquarter movedeveloped implemented companys first employee manual outlining proper business procedures office policies experience project coordinator – construction side september 2014 may 2014 company name city state designed electronic file systems maintained electronic paper filesmanaged daytoday tactical longterm strategic activities within businesscompiled synthesized relevant business data coordination integrators local jurisdictions materials customers successful delivery completion projects dispatch – life safety – managed ip services january 2012 september 2013 company name city state monitor dispatch burglary alarms fire alarms medical emergency alarms signals using proven methods book standard operating procedures handbook ensuring life safety measures life threatening emergenciesmonitor dispatch maintenance issues alarm systems backup monitoring equipment including panels receivers sensors key fobs enter request service issues schedule field tech support appointments take incoming calls clients informing answering questions troubleshooting problem areas alarms signals temporary placement leasing agents assistant property managers property managers july 2011 december 2011 company name city state various leasing computer programs ie mri program yardi program model vacant tours add guests work orders follow accept monies lease apartments leased – 2 apartments one business day closing skills desire make large strides short period time small communities boulder springs 100 units medium communities bonhomme village meadow park 200 – 400 units large communities 600 units knollwood apartments marlboro trails mills property gingco property file audits insurance audits ensure compliance legal standard tenants maintenance crew office staff office managerfield supervisor july 2007 april 2011 company name city state 500000 annual income budget help write implement mission statement ensure sec filings certificate good standing annual reports etc administrative policies procedures company rules regulations highly ethical practice due diligence ensure confidentiality business matters compliance state laws legal requirementsgeneral office duties ar ap including monthly reconciliation business accounts using quickbooks annual tax preparation general office procedures included filing correspondence ordering office materials client contact sales marketing including direct mailings flyer designing distribution field supervisor duties schedule work crews ordering pickupdelivery equipment tools materials job schedule job labor deliver materials ensure local state compliance jobs job site quality control training simple work tasks ongoing communication crew customers completion job assignment handle negotiations contracts necessary help facilitate best outcome parties involved education associate applied science business administration 2011 st charles community college city state associate applied science paralegal studies 1994 washburn university city state,CONSTRUCTION
business development specialistae professional summary exceptionally creative resultsdriven marketing professional 20 years successful experience covering entire gamut industry extremely adept levels communication work extremely well independently part group possessing strong supervisory organizational staff management skills experienced related design databaseanalysis presentation programs extremely strong media identification planning negotiation skillswith solid history success targeting primary demographics possess exemplary project management budgetary analytic skills bring rare mix rightbrain creativity leftbrain organizational skills table currently seeking challenging position within field proven expertise extremely adept multitaskingwith ability effectively juggle multiple projects deadlines experience developing metrics methodologies assess campaign effectiveness roi statistics strong media identification negotiation planning campaign creation production assessment skills highlyexperienced phases print production including design negotiation press checks prepress print operations highlyexperienced phases media planning budgeting negotiation trafficking assessment highlyexperienced phases television radio campaign production development experienced forging strengthening highvalue business relationships building creating crossfunctional teams within supportive environment maximize efficiencies development coop advertisingmarketing initiatives within noncompeting industries experience preparing delivering statistical consumer trend reports clevel company executives extensive background art directing photo shootsboth instudio onlocation extremely battletested crisis management creative problem solving microsoft office word excel powerpoint etc highlyexperienced pagemaker indesign quarkxpress well layoutdesign programs highlyexperienced photoshop well graphics programs exemplary staff motivationdevelopmentmanagement skills experience sides media negotiation table clientmedia highlydeveloped interpersonal presentation skills superior writing editing skills strong work ethic skills work history business development specialistae 092012 072014 company name – city state develop new business manage existing accounts 1rated kesqtv kesqcom maintain relationships service new existing advertisers continue increase kesq spending levels sell execute commercial schedules incontent sponsorships internetmobile digital projects packages compile present comprehensive creative sales presentations ad agency media buyers corporate marketing directors business owners assessing current marketing initiatives determine targeted best potential customerpatientclient base potential return advertising investment act media specialist clients complete requested reports accurate timely manner thorough understanding stations websites programming competitive advantages market represent station professional manner matters operate independently part multistation group initiated market research studies analyzed findings directed coordinated marketing activities policies promote products services developed implemented campaigns email online advertising search engines direct mail defined tracked campaign effectiveness adjusted strategies accordingly director marketing advertising 012004 012012 company name – city state responsible aspects company branding marketing promotions advertising research plan propose budget execute assess retail b2b marketing collateral support services three branded entities within 12showroom chain negotiate media contracts conceptualize produce tv radio commercials conceptualize produce monthly crm direct mail campaigns including mail list identification procurement well campaign analysis supervise web site construction development ppcseo initiatives design report detailing web activity create monthly reports utilizing google analytics clicky etc ascertain campaign efficiency web traffic sales percentages identify emerging industry trends company president design reporting methodologies metrics quantify qualify sales figures media effectiveness store traffic closing ratios roi roo present results company president weekly basis prepare allocate manage multimillion dollar annual budget including development vendor coop programs conceive research legal implications regulations negotiate implement promotional contests raffles valueadded giveaways etc write speeches press releases news articles ad copy working company president general sales manager select products ad inclusion design ads circulars poppos materials external environmental signagegraphics etc train supervise manage department staff major accomplishments increased samestore sales 28 average ticket 16 increased vendor coop payments 600 first 18 months proposed researched supervised development companys ecommerce website developed ppcseo initiatives designed report detailing web activity created monthly reports utilizing google analytics clicky etc ascertain campaign efficiency web traffic sales percentages identify emerging industry trends company president rebranded upscale legacy showroom affluent demographic including revamp instore tv print materials interviewed identified new spokespersonwrite direct edit tv commercials 68 customers reporting tv primary reason store visit increased hispanic customerbase 7 19 asian customer base 4 12 targeted ethnic marketing campaigns utilizing grass roots marketing social marketing ethnic media etc conceive write script video select supervise voice talent edit distribute handle traffic responsibilities companys radio tv commercials budget 3000 less 30second tv spots produce 23 tv commercials 57 radio spots per month 7 years saved company hundreds thousands dollars per year negotiating renegotiating broadcast cable tv radio newspaper direct mail contracts accounts delivering rates every medium represent vendors lowest rates researched proposed installed trax system deliver companys first accurate store traffic closing rates designed deliver weekly reports closing ratios cost per lead etc research propose write design track maintain companys crm initiatives conceive plan budget negotiate associated vendorsinsurance companies design advertisingmarketing campaigns company sales eventspromotions adept bringing product vendors coop dollars defray part associated costs identify negotiate branding sponsorships angels lakers ducks etcand negotiating passthrough rights able offset 85 costs via vendor participation company selected retail furniture industrys 2007 retailer year whfa recognition innovative marketing promotionscampaigns creative marketing director 011998 012004 company name – city state provide creative marketing communications solutions strategies concept final production distribution including work media planning placement product image brand management franchise campaign development regional national international ad campaign development partial client list columbia pictures fox sports fx heal bay sony pictures entertainment nbc closets design los angeles dodgers earl scheib environmental enterprises western nonwovens inc etc major accomplishments established sony pictures entertainment inhouse design department created sony pictures entertainments corporate newsletters corporate syndication environmental well working corporate communications studio projects film promotion tv syndication campaigns etc proposed created proactive campaign diffusing community reaction sony pictures entertainments building expansion plans developed successful franchising campaign closets design taken 3 27 locations created turnkey ad programs closets design franchisees ran daytoday operations new client acquisitions successful ad agency earl scheib samestore sales increase close 20 developmentrelease new creative placed retro earl scheib tv spots nick night cost company developed earl scheibs highly effective hispanic marketing campaigns increased creative appealeffectiveness earl scheib print ad campaigns synchronized rollout earl scheib national regional advertising campaigns 150 locations advertising marketing director 011993 011998 company name – city state conceptualized wrote designed produced advertising marketing campaigns materials entire company coordinated ran daytoday marketing advertising operations 25 companyowned 21 franchise offices supervised corporate advertising needs well direct responsibility individualized ad campaigns 1200 sales agents fred sands ranked nations 7th largest real estate companyand nonnational company break top tenduring tenure renegotiated la times contracts effectively saving company 24 costs conceived created marketing departments employee development program conceptualized supervised marketed sands highly successful home auction program created fred sands university course materials marketing strategies collateral created new revenue stream company designing new home marketing materials new home developments publication designer editor 011988 011993 company name – city state responsible writing editing graphic design production university catalogs ads academic books professional journals direct mail campaigns annual reports newsletters well computergenerated presentation materials created fundraising campaigns coordinated special event coverage photography logistics designed museum exhibition signage promotions etc education ba journalism marketing state journalism marketing skills academic acquisitions ad ads advertising ad copy agency b2b brand management branding broadcast budget cable catalogs closing com competitive concept content contracts corporate communications crm client clients designing direct mail ecommerce editing edit film fundraising graphic design graphics image insurance legal logistics marketing strategies marketing market marketing communications marketing materials materials media planning placement mail negotiating newsletters newspaper photography pos presentations press releases procurement programming promotion radio real estate reporting research retail sales sales manager script speeches 7 tv employee development video web site website websites articles annual reports additional information client reference general air conditioning heating 2 years extensive portfolio commercial reel salary information stellar recommendations available upon request,BUSINESS-DEVELOPMENT
hr representative summary motivated business partner communicates collaborates effectively levels personnel relying outstanding interpersonal customer service skills excellent sense urgency time management skills taking pride delivering high quality work highlights provide high level service internal external clients candidates possess excellent communication skills organizational guru communication skills ability shift gears moments notice enjoy challenges helping build great organization talented individuals ability multitask work extremely fast paced environment superb customerclient service focus demonstrated desire exceed expectations ability handle confidential information escalate issues appropriate ability interface levels organization external candidates build relationships proved ability serve team player agility jump whenever needed flexible able change direction quickly excellent oral written communication skills ability multitask strong attention detail able work autonomously track record demonstrating strong work ethic integrity personal accountability organized strong time management problem solving skills intense attention detail accuracy ability prioritize human resources audits maintains confidentiality peopleoriented organized exceptional communicator new employee orientations experience hr representative 112008 022016 company name city state managed communication regarding employee orientation open enrollment benefits designed new employee packages sent via mail email drafted departmentspecific employee announcements resolved personnel issues regarding human resources matters needing clarification submissions corrections provided administrative hr support 1200 employees levels including executive leadership cw railway manufacturing environment employee relations effectively handled questions interpreted administered collective bargaining agreements policies resolved benefits payroll related problems talent acquisition collaborated hiring managers recruit qualified employees made hiring recommendations took initiative work crafted maintenance personnel order successfully source qualified candidates hard fill positions onboarding orientation managed recruiting onboarding process hourly employees conducted coordinated new employee orientations levels help facilitate organizational objectives onboarded 731 hires 5 years including 3 entire production crews 1015 people within 8 weeks applicant tracking systems ats customized implemented ats north american plants within organization managed employee referral program created implemented hr outreach program integral partner managing recruiting activities building candidate relationships often providing candidates first impression safebuilt responsible helping creating unique positive first impression potential employees well provide outstanding candidate experience every candidate scheduling interviews phone screens candidate testing working directly candidates recruiters hiring managers cases arranging travel visiting candidates arrange coordinate schedule changes occur throughout interview process coordinate interviews state offices ensuring positive candidate experience provide followup correspondence candidates recruitment status via phone email greet candidates upon arrival interviews appropriate assist throughout entire process ensuring positive experience updating candidate records job postings recruiting systems confirming new hires coordinating postinterview debrief meetings providing debrief materials creating extending offer letters conducting reference background checks prior onboarding candidate identifying opportunities improving candidate experience scheduling efficiency tracking recruiting activities providing candidate status weekly report assisting coordination recruiting activities needed including attending recruiting events career fairs ​ clerk typist 082008 112008 company name city state prepared correspondence completed data entry public records departmental reporting responsible registering sex offenders maintained confidentiality aspects job duties sr merchandise assistant replenishment leader office associate 022002 082008 managed womens soft lines departments replenishment team 3m dollar big box store enforced sound merchandising loss control strategies excelled building motivating coaching training hourly teams responsible cash handling procedures daily openingclosing procedures resolved internal external customer problems made smart decisions drove sales profits world class customer service responsible reconciling timecards employee development performance reviews maintaining confidentiality 081998 022000 company name city state education colorado state university city state bachelor science apparel merchandising apparel merchandising human resources certificate mountain states employers council skills administrative administrative support benefits c cash handling closing coaching com interpersonal skills council customer service customer service skills data entry decision making employee relations hiring hris human resources hr interpretation labor relations leadership merchandising lisa negotiations organizational payroll performance reviews personnel policies problem resolution reconciling recruiting reporting sales sound employee development,HR
senior construction project manager professional summary senior construction manager epcm safetymitigation jsa rules regulations work procedures emergency response design standards land development infrastructure wet dry pgesce utilities road pavingengineering caltranspublic works permits traffic control twenty years experience team oriented multidisciplinary environment commercial industrial residential field professional experience ensuring time cost effectiveness liability minimization personnel equipment material estimating reviewing plans submittalsrfi approving bid packages proposals rwo wo co coordinate schedule phases construction safety erosion control land development infrastructure shut downs tie ins pavingroad environmental solutions forward planning grading cpuc go 95 128 rule 20 street utility improvements bond release final fire dept inspections start reimbursement building occupancy process number developments track record estimating proposing bringing complex construction land development projects 225m 200 employees fleet heavy equipment material conception completion within budget time core qualifications microsoft project sap srm bpc scada gis word excel power point outlook experience senior construction project manager january 2002 company name california us projects completed pge projects electrical egi substation san luis obispo ca management coordination forecasting scheduling electrical generating interconnection substation scada e ep epc construction operational preoperational equipment land development grading infrastructure environmental animal abatement solutions number transmission distribution scada automation projects located california los padres area 4 region aerasturgeon services intl project industrial bakersfield ca management coordination scheduling construction land development grading infrastructure environmental solutions water treatment injection plant beldridge california brinderson project commercial industrial public works bakersfield ca management coordination 225m design built energy procurement production engineering land development infrastructure road estimatingpaving construction several commercial buildings installation piping controls monitoring preoperational process equipment development enhancement two leases lost hills california commercial industrial public works santa fe springs ca management coordination scheduling estimating design built engineering paving land development construction projects expansion naval facility pearl harbor hawaii water treatment plant expansion projects bakersfield wind turbine project los angeles department water power reynenbardis comm project residential public works visalia ca construction land development management numerous projects throughout central valley surrounding areas coordination scheduling engineering infrastructure public works roadhighway paving review approved bid proposals invoices rwo wo co coordinate city building fire dept officials final street improvement inspections initiate bond reimbursement process surveying grading underground wet dry utilities rule 20 city improvements future expansion kbhome project residential public works valencia ca management coordination scheduling forward planning citycounty building departments subcontractors completion surveying grading underground wetdry utilities road pavingengineering swppp compliance public works bond release street improvement inspections security deposit reimbursement final fire dept inspection occupancy numerous residential projects throughout central valley la county lundgren management project commercial public works valencia ca managed coordinated scheduled prime contractors elementary school infrastructure project charge preconstruction construction set surveying offsite wetdry utilities soil report verification setting grading final pad certification inspection reviewed bid packagesproposals permits submittals rfirsquos change orders safety compliance swppp rules towbes group project residential public works santa barbara ca managed coordinated scheduled subcontractors throughout phases construction completion arranged county inspections reviewed permits submittals rfirsquos change orders assured safety compliance swppp rules regulations responsible surveying grading wetdry utilities street improvements traffic control road pavingengineering senior construction project manager january 2002 california us projects completed continue steton construction project commercial brea ca aerospace corporation government facility managed coordinated scheduled subcontractors structural renovation retrofit several buildings laboratory facilities updated framing plumbing electrical hvac controls fire code issues january 1997 january 2002 company name project manager project residential public works orange county ca managed coordinated scheduled subcontractors inspections permits submittals rfirsquos approved rwo wo co assured safety construction completion several residential projects throughout ventura la county responsible inspection approval completion grading surveying underground wetdry utilities road construction paving engineering 1986ndash 1997 projects completed texacosmith construction project manager project commercial industrial ecuador south america raptor rain forest project managed supervised 125m environmentalremediation land development construction project 200 employees ensure time cost effectiveness liability minimization personnel equipment material several onsite projects grading road pavingengineering several infrastructure construction projects developed company name city state supervised number projects refineries dwprsquos throughout southern california arco clean fuel project managed schedule construction structures process equipment infrastructure ensuring safe timely completion every task improvement buildings underground utilities road construction soil decontamination containment change custody environmental contaminated materials kasler construction assistant project manager project highway bridgeunderpass santa barbara ca highway road construction design built engineering coordinated scheduled conducted inspections subcontractors freeway bridgeunderpass project caltrans city santa barbara submittals change orders rfirsquos general construction contract administration consolidated concrete structures assistant superintendent project commercial oxnard ca business center complex development assisted supervision development numerous commercial buildings assured safety employees construction completion several tiltup structures education ms bs petrocivil engineering university southern california usc city state petrocivil engineering pge frontline construction contract project management swppp air pollution control westec passport best plus safety training 40 hours hazwoper trench excavation first aid safety certifications rotc co core training pc 832 peace officers standards training class license languages fluent spanish skills automation c ca contract administration ventura dwp estimating first aid forecasting framing gis government hvac inspection materials excel outlook power point microsoft project word works naval pc pearl personnel plumbing prime process equipment procurement project management proposals renovation rfi safety san sap scada scheduling fluent spanish supervision transmission utilities water treatment,CONSTRUCTION
accountant summary resultsoriented accountant strong work ethic four years experience successful managing multiple projects consistently meeting deadlines pressure bilingual english spanish outstanding analytical oral written communication skills across levels organization extensive knowledge accounting software processes skills full accounting cycle account reconciliation general ledger accounting financial statement analysis budget planning cash management accounts receivable accounts payable inventory purchases fixed assets auditing payroll taxes benefit compensation team work oriented employee training development supervising effective time management deadlineoriented experience company name city state accountant 032018 manage oversee daily operation accounting department including monthly bank reconciliations 10 companies manage rent roll collections prepare overall accounting reports internal financial statement company name city state accounting finance supervisor 072017 122017 manage oversee daily operation accounting department conducted monthend balance sheet reviews reconciled variances coded general ledger processed vendor invoice payments coordinated approval processes accounts payable invoices investigated resolved discrepancies monthly bank accounts tight deadlines prepared annual federal state local tax returns company name city state administratoraccountant 032015 062017 manage oversee daily operation accounting department including account payablereceivable cash recipes general ledger payroll collection bank reconciliations check run fixed assets activity quarterlymonthly annual local state tax returns monitor analyze accounting data produce financial productivity reports banks deposit office mail pickup monitors maintains office supplies inventory manage office vendors service providers maintains certifications documentation updated maintain fiscal files documents transaction preparation annual 480 w2 collaborated extensively auditors preliminary yearend audit processes charge hr includinf hiring process supervising vacation sick monitor coordination office activities benefits office staff including medical plan 401k company name city state assistant controller 032013 032015 account reconciliations journal general ledger entries postings manage accounts payable accounts receivable well also make collection efforts charge payroll administration employee benefits responsible invoicing activities charge office supply inventory assist controller overall administrative duties including human resources financial analysis company company name city state seasonal tax advisor 012012 052013 responsible preparing federal state income tax returns small business firm individuals calculate sales depreciation various tax reports prepare financial analysis properly assess customers government tax laws incentives audit previous tax files identify corrective opportunities occasionally verifies totals forms prepared others detect errors arithmetic procedure make recommendations improve future financial performance work part advisory team effectively address issues company name city state account executive 032008 032013 providing analysis services financial advising helping individuals take best decision time make financial investment mortgage consulting marketing different types loans including constructions comercial loan monthly sales 25m analyzing financial information credit profiles pre approval purpose seek potential customers telemarketing special promotional events answered customers questions regarding products prices availability work history company name city state account executive loan processor company name city state account consultant education training certification 2016 accounting training center city state united states ivu suri software mba accounting finance 2014 university phoenix city state united states continuing education courses focusing major changes accounting standards certification 2011 hr block city state united states tax course bba administration 2010 university phoenix city state united states minor management computer skills microsoft excel microsoft office suite microsoft outlook microsoft powerpoint microsoft word adp quickbooks peachtree cdi pr soft​ pico suri pc law,ACCOUNTANT
project accountant summary qualityfocused accounting professional 15 years processing invoices managing vendors auditing expense reports strong desire ability maximize profits control costs respect maintaining effective internal controls related accounts payable knowledge experienced aia billings nevada prelien law nevada contract law union payroll laws highlights skillstimberline accounting software foundation accounting software spectrum jd edwards ebuilder microsoft office applications general ledger accounting aptitude strong communication skills effective time management accounts receivable professional 10 key touch knowledge sage expert customer relations complex problem solving experience project accountant mar 2015 current company name city state verified details transactions including tenant allowance requests lease verification coded general ledger processed vendor invoice paymentscoordinated approval processes accounts payable invoices including tenant allowance requests commission paymentsconducted monthend balance sheet reviews reconciled variances office administrator jul 2013 dec 2014 company name city state responsible office management including new hiresrehires responsible processing invoices creating purchase orders approval assisting union payroll processing responsible running financial reports management review staff accountant dec 2011 jan 2013 company name city state responsible accounts payable using foundation software responsible accounts receivable including aia billings lien waivers payment postings responsible payroll including union reporting general ledger journal entries needed office administrator sep 2008 jun 2010 company name city state calculated figures discounts percentage allocations creditsverified details transactions including funds received total account balancescoded general ledger processed vendor invoice paymentscoordinated approval processes accounts payable invoicesbalanced batch summary reports verification approvalresearched resolved billing invoice problems project accountant nov 2005 jul 2008 company name city state comprehensive management accounts payable function 40 million general contractor responsible compilation extensive loan draw packages respective documentation reviewed approved banks ownersdevelopers architects construction control companies owners representatives worked closely controller contract administrator project managers insuring billing accuracy close interaction subcontractors ensuring proper documentation submitted monthly billings completed annual certified courses covering aspects nevada revised statutes pertaining nevada lien contract law accomplishments reduced invoice payments 30 education accounting 1997 santa barbara business college accounting interests nevada notary public references available upon request additional information nevada notary public references available upon request skills 10 key touch accounting software accounts payable accounts receivable administrative aia as400 billing billings controller draw documentation drafting estimating financial report financial reports general ledger human resources insurance law microsoft office applications office office management payroll payroll processing project management reporting timberline,ACCOUNTANT
director digital innovation strategy executive profile costconscious reliable project manager offering proven history success supervising planning managing one multifaceted digital projects multiple deliverables complex dependencies budgetary restrictions senior digital marketing professional extensive experience ability drive strategic initiatives areas business growth leadership organization effectiveness ambitious strategy innovation director creates strategic alliances organization leaders effectively align support key business initiatives builds retains high performance teams hiring developing motivating skilled professionals experienced professional following areas project management change management process development redesign strategic new initiatives deployment various web based tools skill highlights digital media operations project management negotiations management business development team leadership product development budget management strategic analytical thinking business planning professional communications business intelligence benchmarks timelines core accomplishments digital director successfully led managed centralization resources projects standardized reporting campaign management development across properties philadelphia new jersey florida alabama western pennsylvania worked directly ceo vp digital developing project plans managing timeline work streams provided status updates senior management board directors ensuring team met benchmarks timely manner promoted position successfully executing business development projects director online operations professional experience company name june 2012 current director digital innovation strategy city state maximize productivity setting clear expectations proactively communicating project status issues risks internal stakeholders top management draft distribute project objectives tasks various house outsourced teams assess project issues identify solutions meet productivity quality customer goals manage resource allocation across multiple projects including tracking resource bandwidth forecasting future availability scheduling new projects guarantee attainment key milestones proactively tracking metrics project outputs mitigated risk identifying escalating resolving issues across multiple delivery groups andor projects create new strategic initiatives product development marketing intelligence planning implementation digital media properties management products services experiences platforms tools concept execution established help create company visions digital product changes additions define requirements various products meet market demands · create statistical models based digital product performance set guidelines specifications crossfunctionally designers software development engineers digital media directors external partners guarantee smooth efficient project product delivery establish shared vision across company building consensus priorities leading strategy project specific execution company name march 2010 march 2011 director ad online operations city state created maintained presented regular weekly monthly quarterly campaign status metric reports well develop adhoc reports support strategic planning fact based analysis contributed monthly quarterly revenue recognition process assuring impressions correctly reported communicated clients enforced functional groups productivity quality process requirements accordance real company needs acted liaison external parties matters relating procurement services companys products reviewed managed solutions inventory problems resolved underdelivering campaigns works editorial andor teams optimize advertising used webanalytics platforms omniture webtrends prepare various analytical reports configured set campaigns various exchanges google adx bust backplane open x six apart implemented impression verification research pixels view analysis company name september 2006 june 2012 director online operations city state project managed centralization content management system standardized interactive ad campaigns traffic reporting across properties philadelphia new jersey westernpennsylvania developed project plan managed project work streams provided status updates leadership ensured project team completed tasks timely manner managed relationships third party sales agents networks including fulfillment rfps rate negotiation project managed omniture site catalyst google analytics integration throughout sites generated various reports study user behavior website provided analytical analysis recommendations micro sites worked executive management create actionable analytics reporting customized dashboards internal staff project leader transition google dfp ad serving platform guided newspaper television stations sites conversion new ad serving platform managed executed seosem niche sites internally average annual budget 500000 managed execute internal search engine marketing efforts sites working local managers define goals set budgets manager online operation team supervised five marketing assistants webmaster performed competitive analysis local market managed 10 individuals directly optimizing operations western pa lead selected business development efforts interactive media focusing developing business plan launch local email marketing business respective markets company name may 2005 august 2006 marketing consultant city state researched developed relevant business plan future expansion conducted research competitors studied replicated successful online marketing campaigns assisted creating internal product database included real time inventory updates well displayed statistics popular sellers provided technical support website uploaded new data site daily well replicate changes additions demand company name april 2005 september 2005 intern city state created various marketing pieces dma seminars conferences · identified major causes client data discrepancies offered methods resolve problems developed implemented benefits data audit process ensure data integrity profiled collaboratively filtered client data based requested parameters company name may 2002 june 2004 senior support analyst city state collaborated team vendors support providers research resolve client operations team hardware software support issues supported accurate setup user specific network internet hardware software settings desktop systems servers coordinating efforts senior management worked system engineers diagnose support network connections desktop server level used novell netware administrator windows 2000 user manager domains create ids new users site remotely well granting rights specific files folders company name january 2001 august 2001 information systems intern city state assisted trained users use microsoft outlook office components troubleshooted employee queries helpdesk configured network servers deployed remote installations various software programs education long island university college management may 2006 mba marketing city state marketing hofstra university frank g zarb school business december 2001 bachelors business administration management information systems city state management information systems languages fluent english practical knowledge spanish hindi skills microsoft access excel power point word visionet c foxpromicrosoft windows apple osx dream weaver photoshop lotus notes corelomniture site catalyst webtrends google analyticsgoogle dfp open ad streamwordpress drupalnetworkingdomain registration website administration,DIGITAL-MEDIA
customer service advocate summary enthusiastic hardworking customer service specialist looking obtain position environment skills valued benefit organization dedicated focused excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking challenging role increased responsibility authority highlights strong organizational skills active listening skills seasoned conflict resolution sharp problem solver meticulous attention detail resultsoriented selfdirected time management experience customer service advocate 092014 032015 company name city state provide customer service support handle member calls via telephone relates prescriptions collected customer feedback made process changes exceed customer satisfaction goals placing refill orders tracking order status deliver highest level quality customer service execution responsiveness reliability assuranceconfidence accuracy professionalism every member interaction addressed customer service inquiries timely accurate fashion maintained uptodate records times collection specialist ii 052015 102015 company name city state complete collection calls andor correspondence fastpaced goal oriented collection department providing customer service regarding collection issues process customer refunds process review account adjustment resolve clients discrepancies short payments responsible monitoring maintaining assigned accountscustomer calls account adjustment small balance write customer reconciliation processing credit memos accountable reducing delinquency assigned account perform assigned tasks duties necessary support accounts receivable department tellersales associate 092012 092013 company name city state responsible monitoring maintaining assigned accounts customer calls account adjustments small balance write customer reconciliations processing credit memos complete customer transactions related accounts resolved revolving issues reached customers potential customers via face face interactions opportunity open new accounts add benefits accounts followed established policies accordance bank supervisors direction recorded transactions promptly accurately compliance bank procedures collections specialist 032010 092012 company name city state complete collection calls andor correspondence fast paced goal oriented collections department providing customer service regarding collection issues process customer refunds process review account adjustments resolve client discrepancies short payments responsible monitoring maintaining assigned accounts customer calls account adjustments small balance write customer reconciliations processing credit memos accountable reducing delinquency assigned accounts perform assigned tasks duties necessary support accounts receivable department dispatcher 022008 102009 company name city state responsible receiving transmitting pure reliable messages tracking vehicles equipment recording important information receive incoming calls answer questions provide information technicians via telephone company database systems maintain accuracy updating files logs relates effectively contacted course work performs duties required troubleshoot onsite technicians assist transfer technicians proper areas customer service sales associate 012007 022008 company name city state cash checks using established risk analysis defined current training manuals policies procedures materials avoiding return items follow appropriate cash handling inventory procedures provide market company services including limited check cashing loans utility bill payment transaction money order sales wire transfer services postage stamp sales distribution financial services provide professional courteous customer service receiving incoming customer inquiries face face request maintain count receive balance safeguard cash negotiable items according establish policies procedures ensure validation center assets perform opening closing procedures including preparing bank deposits redeposits investigating resolving report discrepancies verifying money cash drawer safe follow security safety policies procedures order maintain safe working environment protect company assets importantly employees maintain schedule flexibility work centers shifts needed inside sale representative 062004 122006 company name city state made daily outbound sales calls source leads determined qualifying accounts solicit revenue opportunities new existing users exclusive charge accounts handled outside sales professional assist implementation marketing strategies nationally set accounts application discount codes approved act liaison customers field operations ensure optimal service levels continuously met assist special projects assigned education associate science health administration el centro community college city state usa health administration state skills skills microsoft suite proficiency rightfax ventura lotus notes 10 key sight data entry dispatch collections customer service sales cash handling,ADVOCATE
manufacturing technician ops coordinator professional summary apply current education obtain placement agency provides services clients seeking treatment substance useabuse intimate partner violence ptsd professional experience 042017 012015 company name volunteered albuquerque fashion week worked booth displayed business like clothes shoes homeless women men reintegrate workforce walking chiari june 79 2013 help organize charity walk raised money individuals living chiari master practicum perfectly imperfect 242 hours iop substance useabuse treatment program using matrix modality hrt treatment using wexler model treat clients referred agency intimate partner violence seeking safety treatment program geared towards working individuals experiencing possible violence ptsd substance useabuse worked clients group setting helped clients identify led referred agency treatment provided clients necessary skills involving relapse prevention worked clients family members identifying ways user family member work together rebuild broken relationship caused useabuse drugs alcohol worked clients learn skills help move intimate partner violence ptsd substance useabuse practicum internship 208 hours bernalillo county department substance abuse program metropolitan assessment treatment services mats program offers 310 day detox program individuals wanting detox alcohol andor drugs supportive aftercare community sac 6 month transitional living program works individuals trying remain sober program teaches clients life skills support sober living milagro program houses pregnant women trying remain sober program teaches clients life skills child care education worked ciu performing vitals intakes clients preparing enter mats detox provided clients community resources offer substance abuse treatment outside detox shadowed technicians dispensing clients medications updating client files observed community reinforcement approach group sessions ladac practitioners facilitate sac program cyfd practicum 45 hours bernalillo county department substance abuse program metropolitan assessment treatment services mats shadowed technicians working clients detox facility safety center shadowed ladac practitioners performing intakes assessments facilitating group sessions ccp clients 012001 092007 manufacturing technician ops coordinator company name city state certified level 2 ops coordinator wet etch thin films responsible communicating area priorities responsible attending middle shift end shift meetings discuss area strengths weaknesses tool availability 122015 company name participated setting celebration held foster youth mentors family community members assisted participants making creative gift boxes albuquerque turkey trek november 26 2015 provided assistance participant registration ensured runners received hydration passing various check points proceeds event went nmcan building futures foundations october 30 2015 helped provide safe healthy environment foster youth build relationships memories house march 2025 2015 participated clothing drive women children staying house certified level 2 trainer responsible training new hires employees areas equipment responsible maintaining gas equipment entailed mechanical adjustments ensuring proper alignments handing wafers performed test procedures wet etch benches qualify correct amount chemicals used inspected wafers defects incorrect die yield make certain quality product coming tools education training 2015 bachelors social work new mexico highlands university 40 awarded honor roll certificate consecutive terms 2014 associates arts child youth family development social work central new mexico community college city state child youth family development social work 396 deans list academic progress recognition 35 higher gpa per academic term recognized consecutive terms 2012 2014 phi theta kappa honor society members recognized maintaining cumulative gpa 35 higher associates science electronic engineering technology itt technical institute city state electronic engineering technology 396 national honor society member member honor society entire time school 1998 2000 salutatorian recognized graduating second class skills approach agency child care client clients fashion futures mechanical meetings money works quality safety,APPAREL
international business development manager summary charismatic business professional expertise business development product strategy marketing sales effectively built sales department 10 50 total company revenue 10 year term vastly experienced international distribution development highlights business development inventory management sales analysis forecasting marketing product strategy bilingual englishspanish experience 022010 current international business development manager company name city state identify global product opportunities perform market analysis create product briefs outlining new collections lead crossdepartmental team responsible creating product launch process calendar ensure timely execution clear communication manage special project requests identify value project potential growth market work product development marketing sales execute develop pricing strategy manage pricing model boost brand profitability analyze sales history market trends optimize inventory levels overseas warehouse providing product global partners timely manner resulting lower overhead storage costs produce communicate quarterly key performance indicators kpi reports liaise product development marketing departments regional directors develop new product global consumers develop maintain support 37 international sales distribution accounts 76 countries victorinox swiss army brands analyze sales statistics determine business growth potential drove incremental growth 2m 2014 assist global partners inventory management product training retail promotions resulting higher product margins parties offer proven track record revenue growth year year 8m 34m 10year term grew latin market ground zero top region 3 consecutive years 012004 012010 international sales operations manager supported vp director manage international brands support global network distributors coordinated directly factories thirdparty logistics warehouse operator distributors optimize order flow factories warehouse global markets created updated order templates price lists accounts managed inventory maintain optimal levels worked distributors obtain quarterly monthly forecasts 012000 012004 company name city state oversaw daily operations international department maintained sales product overseas key accounts fulfilled 58 international customer orders quotations weekly 011999 012000 air ocean export coordinator company name city state exported high value goods hazardous materials foreign countries completed international banking documentations sight drafts letter credits ensure payment needed translated documents correspondence conversational translation internal staff clients education 1999 bs degree business administration international business southern illinois university edwardsville business administration international business studied abroad costa rica skills army banking business development clients international sales inventory management inventory levels inventory latin logistics director market analysis market trends marketing market marketing sales materials network pricing pricing strategy product development retail sales sales analysis forecasting statistics strategy translation,BUSINESS-DEVELOPMENT
passenger services officer professional summary hard working selfmotivated australian professional willing learn develop new skills dedicated organised methodical individual good interpersonal skills excellent team worker active dynamic approach work flexible reliable possess excellent time keeping skills aspiring business professional looking utilize current analytical skills knowledge well develop skills practical fastpaced environment skills customer service specialist friendly calm pressure federal aviation administration faa regulations cabin technologies calm pressure expert problem solver cpr certification multiline phones passion travel work history passenger services officer 112013 072014 company name – city system product training complete systems training amadeus altea customer management system complete product training singapore airlines passenger baggage handling flight checkin checked average 60 passengers per checkin team player helping colleagues achieve targets solve problems meet daily kpis serving customers polite professional manner according singapore airlines standards dispatching flights time included overseeing boarding aircraft demonstrating indepth knowledge key health safety standards used within industry working alongside airline duty officers meet kpis airline standards consistently achieved airline ontime performance standards demonstrated ability handle complex situations within given industry safety measures significantly improved customer experience regularly converting unhappy customers satisfied customers something earned employee month june 2014 international travel consultant 042010 102013 company name – city complete systems training galileo reservations universal desktop client management accounting complete product training customer sales process selling travel products wide range clients helping train new team members key competencies handling customer payments accounting team player coaching colleagues sales process reach store revenue targets adopting business strategies including local store marketing financing dealing customer complaints providing business solutions liaising airline representatives wholesales liaising wholesalers drive sales meet targets achieved consistent revenue growth targets monthly basis repeat client base approximately 60 per cent demonstrated resilience ability upsell products consistently meeting kpis adding value sales significantly improved negotiation skills regularly converting customers point enquiry sale gained self directed learning development problem solving skills corporate travel manager staff developer trainer 082014 current company name – city assisting job sales product systems training new staff members developing staff core competences ensure success researching travel options presenting best deals terms customer requirements ensure bookings reservations processed accurately responding phone enquiries promptly courteously friendly manner filing photocopying general administrative duties building strong relationships clients ability achieve branch team sales profitability objectives selling relevant addons like insurance excursions etc negotiating corporate best rates hotels advising organising visas passports booking rail hotel domestic international air travel monitoring competitor activity order maintain competitive rates complying relevant laws travel business legislation handling high numbers incoming calls direct customers travel trade offering holidays wide variety long haul luxury destinations including indian ocean arabian gulf americas egypt africa far east education bachelor applied science aviation aviation business management current royal melbourne institute technology city gpa gpa 3440 analytical conceptual thinking conscientious approach managing workloads ability handle analyse interpret complex data presenting back based overall analysis made advanced problem solving numeracy skills accomplished communication skills written verbal developed numerous essays presentations · proficiency areas microsoft office including access excel word powerpoint 35 gpa university westminster commencing 3month scholarship university westminster undertaken via distance learning 2011 successfully obtained certificate iii tourism retail sales physics mathematical methods english literature english mainstream chemistry biology 1 2009 parade secondary college physics mathematical methods english literature english mainstream chemistry biology australian tertiary admission rank 8340 qualifications diploma management 1 2012 management skills accounting general accounting approach business solutions business strategies coaching good communication skills communication skills oral computer literate client management clients customer service skills data entry dispatching english essays fast financing leadership skills managing marketing mentor access excel microsoft office powerpoint word negotiation organizational presenting presentations problem solving problem solving skills problemsolving skills retail sales safety selling sales scientific self motivated team player time management written additional information nationality australian visa tier 5 youth mobility exp 2472016 note eligible eu passport,AVIATION
project coordinatorsite acquisition construction professional profile skilled project coordinator bringing extensive background site acquisition construction organized resourceful detailoriented exceptional planning decisionmaking abilities experience september 2015 current company name city state project coordinatorsite acquisition construction process purchase order requests issue purchase orders track pay point deadlines job sites order ensure financial deadlines met true sites ensure pass client auditor review prior actualization site acquisition project milestone maintaining score 99 rating client assist project manager daily basis compiling reports reconciliation budget reports manage budget job costing 600 projects date participate weekly meetings customer via telephone conferencing attend semiweekly meetings client handle tasks ordinary daily basis current job responsibilities include data entry require perform site acquisition related tasks daily ms office norad oracle nsite filenet share drive rem april 2013 march 2015 company name city state construction coordinator ii download check closeout documents accuracy change naming convention document order comply clients standards download check closeout photos ensure required photos correct submitted upload closeout documents photos clients database assist project managers site audits ensure accuracy work vendors daytoday basis collect missing incorrect documents photos process documents photos 1000 job sites necessary assist change order department processing vendor change orders collaborate scoping department ensure change orders accurate operate team member order meet exceed client deadlines november 2004 april 2013 company name city state administrative assistantoffice manager provide high level administrative support president vice president plan organize daily operations order ensure projects schedule process payroll weekly adp handle accounts receivable accounts payable maintain books five companies include reconciling checking credit card accounts quickbooks create maintain budget reports tracking expenses job site place orders materials needed job sites necessary prepare upload closeout documents photos job site make travel arrangements personnel education university incarnate word city state bachelor arts university texas city paralegal certificate skills accounts payable accounts receivable administrative support adp budget credit client data entry database filenet financial job costing materials meetings ms office oracle paralegal process payroll personnel quickbooks reconciling telephone make travel arrangements,CONSTRUCTION
r healthcare customer service representative summary customer care representative position customer relations experience fully utilized improve customer satisfaction enhance company brand name skills telecommunications knowledge strong problem solving ability high customer service standards active listening skills customer service expert telecommunication skills reatail corporate microsoft office proficiency time management excellent communication skills strong problem solver hipaa compliance type 60 wpm experience healthcare customer service representative company name oct 2011 current handle inbound calls customers inquiries questions regarding health insurance wellness programs prescription plans help provide best solutions customers health financial wellbeing assist program development new products andor services process onetime checking credit card phone payments evaluate information options select alternative best meet requirement issues presented custodian company name may 2010 dec 2011 ensured spaces prepared next day taking trash tidying furniture dusting surfaces swept mopped floors vacuumed carpets washed sanitized toilets sinks showers restocked disposables secured facilities operating hours locking doors closing windows setting alarm customer service manager may 2004 may 2011 analyzed statistics compiled accurate reports recruited mentored developed customer service agents nurtured environment excel encouragement empowerment kept accurate records documented customer service actions discussions provided services customers cashing checks issuing money orders assisting refunds sending receiving money grams supervised 20 employees time enforced company regulations delegated daily assignments education training diploma general educational rowancabarrus community college general educational training onboarding healthcare customer service optum received certification training new hires enter customer service roles,HEALTHCARE
expressive arts program leader professional experience 092014 062015 expressive arts program leader city state formulated proposed authorized implement arts project weekly therapeutic expressive arts program 10 atrisk cps middle school students residing lowincome urban neighborhood arts project incorporates methods evidenceinformed therapeutic interventions enhance socialemotional skills selfesteem grit selfcontrol regulation reduce stereotype threat 092012 062014 company name city state designed delivered curriculum weekly coping skills sessions groups 2050 early adolescents mentors tailored sessions address unique risk factors faced youth eg community violence chronic poverty school dropout integrated therapeutic approaches various evidencebased practices dbt cbt mindfulnessbased stress reduction produced administered usability feasibility satisfaction forms coping skills training attendees staff mentors mentees evaluated amended curriculum based youth mentor staff feedback 092012 082014 mentor supervision team leader supervisor city state developed measures organized platforms 50 mentors report contact mentee conducted thorough interviews potential mentors youth participants parents youth mentoring intervention arrange meaningful lasting youthmentor relationships supervised 8 mentormentee pairs time monitored documented contact activities pairs combined forces teachers parents regularly assess needs establish protective resources youth organized weekly meetings supervisee problemsolve provide support address conflicts concerns regarding mentoring relationship 092012 062014 teaching assistant company name city state course 6 academic terms promoted engaging discussions critical thinking warm learning environment groups 5060 undergraduate students enrolled psy305 communitybased service learning course selected four graduate assistants head teaching assistant course throughout 201314 academic year education training present master science general psychology clinical child depaul university city state gpa gpa 370 general psychology clinical child gpa 370 2012 bachelor arts general psychology human development depaul university city state gpa gpa 351 awarded deans list 6 academic terms general psychology human development gpa 351 awarded deans list 6 academic terms present mentor training certificate mentoring central 2014 present safe zone allies training build diversity certification depaul university 2013 present tfcbt ctg adaptation certificate childhood traumatic grief web 2012 present collaborative institutional training initiative citi human subjects human subjects interests 2011 2012 child life volunteer childrens memorial hospital chicago il 2009 2009 united way volunteer hearts west michigan united way grand rapids mi 2008 animal shelter volunteer kent county animal shelter grand rapids mi 2005 2006 summer camp volunteer springhill camps evart mi personal information community living support person moka western michigan jun 2008 aug 2011 guided individuals developmental disabilities achieving personal goals overcoming barriers participating activities choice recorded progress skill development achievement served role model mentor demonstrated coached social behavioral skill development prompted praised use independent living skills cooking money management household shopping laundry personal hygiene additional information community living support person moka western michigan jun 2008 aug 2011 guided individuals developmental disabilities achieving personal goals overcoming barriers participating activities choice recorded progress skill development achievement served role model mentor demonstrated coached social behavioral skill development prompted praised use independent living skills cooking money management household shopping laundry personal hygiene volunteer experience 2011 2012 child life volunteer childrens memorial hospital chicago il 2009 2009 united way volunteer hearts west michigan united way grand rapids mi 2008 animal shelter volunteer kent county animal shelter grand rapids mi 2005 2006 summer camp volunteer springhill camps evart mi skills academic arts critical thinking forms international business latin meetings mentor mentoring psychology teaching therapeutic interventions unique,ARTS
server professional summary ambitious student looking opportunity use knowledge experience learn mental health field skill highlights superior communication skills solutionfocused counseling exceptional problem solver positive attitude professional experience company name city state server 012017 current spoke patrons ensure satisfaction food service displayed enthusiasm knowledge restaurants menu products communicated kitchen team members ensure food prepared time correctly company name city state server 082016 122016 provided friendly attentive service exceptional hospitality set dining tables according type event service standards consistently offered professional friendly engaging service stocked service stations items ice napkins straws company name city state front desk 012014 052015 promoted club programs products services participants trained new sales employees effective techniques listened customer needs preferences provide accurate advice corrected dangerous movements suggested alternate exercises education training high school diploma 2012 jackson liberty high school city state associate science psychology university south florida psychology associate science psychology temple university city state psychology,FITNESS
director information technology profile summar applying technology workflow solutions business challenges exciting love learn apply new lessons approaches support enhance organization achieve goals mission core qualifications c oracle sql oracle information management sql server sqlplus tfs sharepoint sharepoint designer database design database administration data management aspnet team leadership iis plsql adonet tactical planning application development web applications strategy microsoft sql server software development agile methodologies requirements analysis sdlc xml information technology sql software project management project management analysis business intelligence leadership professional experience director information technology 112012 082015 company name provided application network support services msba msba small quasipublic state authority financially assists school districts school building projects group maintains rackspace hosted aspnet solution tied sql server hardware software refreshed well bringing development group sql server tfs vs 2012 personally rewrote utility security library vbnet c added many classes support static helper functions also developed architecture based object modeling middle tier login account administrator authority utilized santander banking services wore many hats team developer manager network administration help desk served project manager current projects provided business analysis work business workflows team recommended tableau authoritys visualization business intelligence tool started developing infrastructure around new business intelligence tool finished bringing dsci data phone lines ready phone system hosted data center team leader 052005 112012 company name lead clinical research programming development application support applications developed group cardiovascular program three teams leadership cas later emeris group project managed effort replace number legacy systems modern c applications second group maintained professional clinical billing cardiology department third group developed maintained research applications cardiologys research department logical oracle dba puts objects production maintained central job scheduler placed jobs production well chief information officer 072000 022005 company name provide network application help desk support largest agency commonwealth massachusetts department mental retardation agency called department developmental services time network team 5 managed entire state massachusetts office 30 field office 5 state school facilities upgraded zen 50 novell remotely managed desktops also developed client server model applications electronic service delivery model hosted facility itds assistance development platform classic asp vbnet back end sql server director applications development 021996 062000 company name provided application development support services department youth services lead year 2000 project convert naturaladabas mainframe system asp web based application ysis also helped banyan administrator network administrator education master business administration mba management information systems general delta mu delta suffolk university sawyer school management city management information systems general delta mu delta bachelor arts ba economics gpa omicron delta epsilon economics omicron delta epsilon skills net aspnet vbnet adabas ado agile application development asp agency banking banyan billing business analysis business intelligence cardiology client server hardware data management database administration database design delivery desktops xml help desk support help desk iis information technology strategy leadership team leadership mainframe c office sharepoint natural network administrator network administration network support network novell object modeling oracle oracle dba developer plsql oracle sql phone system programming project management requirements analysis research sdlc software development microsoft sql server sql sql server tableau phone web applications year 2000,INFORMATION-TECHNOLOGY
engineering project manager experience engineering project manager 052015 072017 company name – city state managed various engineering projects start finish cultivating client relationship overall sales processes internally externally tracked reported key performance indicators keeping present market trends created data automation processes managing projects processed proposals new existing customers intentional sales tactics increased department sales revenue 65 achieved financial objectives preparing annual department budgets scheduling expenditures via microsoft axax7 sr project manager 072017 032017 company name – city state managed high volume projects training installation door hardware locks automation locking systems various hotel chains 60 projects average use agile methology discipline use microsoft ax 365 handled rotating schedules delivering projects time budget department developed processes help streamline project milestones created action plans based client needs communicated real time project status changes clientsupper leadership needed accordance project guidelines clarity reporting open workbench software leader special projects marriott hyatt hilton require detailed focus investigated analyzes recommended solutions client implementation issues sr traffic coordinator ad manager 022010 052015 company name – city state responsible scheduling ensuring commercial advertisements air cable networks per clients contract worked clients agencies ensure ad copy instructions received correct copy ran inputs titles client advertisements database enters instructions ad airing maximized billing opportunities evaluating sold scheduled inventory adjusting commercial placement needed developed technical systematic procedures assist servicing clients addition identifying problems recommended solutions needed reviewed various documents accuracy works sales resolve issues changes missing information initial advertising contract per client average client load 25 work history sr project manager 072017 032017 company name – city state managed high volume projects training installation door hardware locks automation locking systems various hotel chains 60 projects average use agile methology discipline use microsoft ax 365 handled rotating schedules delivering projects time budget department developed processes help streamline project milestones created action plans based client needs communicated real time project status changes clientsupper leadership needed accordance project guidelines clarity reporting open workbench software leader special projects marriott hyatt hilton require detailed focus investigated analyzes recommended solutions client implementation issues engineering project manager 052015 072017 company name – city state managed various engineering projects start finish cultivating client relationship overall sales processes internally externally tracked reported key performance indicators keeping present market trends created data automation processes managing projects processed proposals new existing customers intentional sales tactics increased department sales revenue 65 achieved financial objectives preparing annual department budgets scheduling expenditures via microsoft axax7 sr traffic coordinator ad manager 022010 052015 company name – city state responsible scheduling ensuring commercial advertisements air cable networks per clients contract worked clients agencies ensure ad copy instructions received correct copy ran inputs titles client advertisements database enters instructions ad airing maximized billing opportunities evaluating sold scheduled inventory adjusting commercial placement needed developed technical systematic procedures assist servicing clients addition identifying problems recommended solutions needed reviewed various documents accuracy works sales resolve issues changes missing information initial advertising contract per client average client load 25 education bachelor arts communication 052015 oakland university summary experienced multiple years client relations leadership team building strong analytical skills managerial project management knowledge seek join dynamic firm attention detail creative professional services valuable highlights microsoft office suite dynamic ax access excel powerpoint word microsoft teams experienced oracle peoplesoft sales force sap jira sharepoint gantt chart scheduler possess strong written verbal communication skills possess strong knowledge project management lifecycle streamline real time ad reporting advertisements sales advertising sap ad copy scheduling agile verbal communication skills automation workbench billing written budgets budget cable hardware client clients database engineering projects financial focus inventory leadership managing market trends access excel microsoft office suite powerpoint sharepoint word works networks oracle peoplesoft processes project management proposals skills microsoft office suite dynamic ax access excel powerpoint word microsoft teams experienced oracle peoplesoft sales force sap jira sharepoint gantt chart scheduler possess strong written verbal communication skills possess strong knowledge project management lifecycle streamline ad advertisements advertising ad copy agile automation billing budgets budget cable hardware client clients database engineering projects financial focus inventory leadership managing market trends access excel microsoft office suite powerpoint sharepoint word works networks oracle peoplesoft processes project management proposals real time reporting sales sap scheduling verbal communication skills workbench written,ENGINEERING
intern professional summary client negotiation mediation skills client relationship buildingmanagement derived experience problem identification solution development impressive management experience systemization regulatory compliance possess excellent oral written communication skills well interpersonal skills among colleagues outside vendors strong customerclient focus ability ascertain analyze customer needs resultdriven professional positive attitude serves foundation deliver strong sustainable results maintains skillfulness envision new program conceptions effectively network collaborate maintain positive partnerships staff community vendors complex problem solving skills compassionate safetyconscious selfstarter education training prairie state jr college may 2012 associate arts psychology city state usa governors state university december 2014 bachelor health administration health administration city state deans list 2014 academic achievement award governors state university 2014 associate arts nursing home administration city state usa gpa deans list nha certification skill highlights proven patience selfdiscipline motivation techniques specialist confident public speaker conflict resolution government relations knowledge patientoriented personal professional integrity relationship team building cultural awareness sensitivity critical thinking proficiency professional experience company name september 2014 july 2015 intern state updated proposals compliance cme operational standards developed working knowledge continuing medical education department processes functions advocate south suburban hospital helped coordinate andor actively participate various educational programs meetings luncheons medical staff developed increased awareness southlands competitive market healthcare services maintained ongoing professionalism strong interpersonal skills needed achieve goals department developed working knowledge word excel worksheets executed phases credentialing providers facilities completed credentialing recredentialing facilities practitioners contacted providerspractitioners information comply federal state local regulations maintained provider files current documentation individuals facilities served source information regarding status credentialing activities assisted design execution programs contributed growth organization year fiscal yearserved liaison management clinical staff communityensured accuracy public information materialsestablished maintained positive relationships government regulators residents families area health care providers physicians community largeworked state clients stakeholders shape procurements identify opportunities value added servicescontributed participated community education projects foster widespread understanding prevention treatment illnessesincorporated evidencebased care practice environment ensure high quality care patients familieskept abreast advances medicine computerized diagnostic treatment equipment data processing technology government regulations health insurance changes financing options company name january 2002 january 2014 real estate broker city state manage daily operations assisting buyers sellers obtaining financing housing meet unique qualifications situations networked mortgage companies affiliates bring closing housing process delegated correct responsibilities needed positioning clients right programs organized work schedule achieve timely processing responsibilities maintained clientvendor database utilization data entry company name january 2008 january 2012 personal care attendant state fostered interdisciplinary relationships negotiation consensus building attain goals disciplines company name january 2002 january 2011 mortgage consultant city state originated residential mortgages locally including home purchases refinance transactions new construction small commercial lending working closing clients staff compiled required documentation quick expediting processing conducive underwriting guidelines formed synergistic relationships industry partners core market professional affiliations member healthcare administration shcma governors state university 2012 present skills strong interpersonal skills,ADVOCATE
executive chef summary talented executive chef 22 years experience running quality kitchen train manage kitchen personnel coordinate related culinary activities including estimating food consumption purchasing food selecting developing recipes standardizing recipes consistent quality establishing presentation quality standards ensuring proper safety sanitation kitchen recognized effective leader strong strategic planning communication staff management skills highlights extensive butchery knowledge skills high volume production capability focused disciplined bilingual englishspanish focus portion cost control servsafe certified accomplishments cooked james beard house participated food wine classic aspen colorado cooked les amis descoffier society featured numerous local papers completed beef 101 texas successfully managed kitchen staff 40 employees high volume dinner services 500 diners night experience company name city state executive chef 072014 current manage daily operations restaurant staff 35 generates 5 million per year revenue supervise training new hires retraining existing staff food presentation techniques oversee staff schedules quality control regulate inventory controls food cost 32 labor cost 8 kitchen sanitation ensure excellence guest satisfaction effective training staff company name city state executive chef 122013 052014 opened new operation staff 50 maintained labor cost 85 food cost 33 implemented training schedule new kitchen staff met sales representatives order negotiate prices order supplies managed smallwares ordering opening 9000 square foot restaurant butchered steaks steakhouse serves prime grassfed angus steaks implemented training schedule broiler chefs knowledgeable different cuts grades meat company name city state executive chef 082012 122013 changed dining room banquet menus assisted overseeing multiple operations breckenridgewynkoop company maintained food cost 27 scheduled staff 50 people weekly basis managing labor cost 8 increased banquet sales 750000 15 million within 1 year improved overall standard breckenridgewynkoop brand created training schedule banquet staff able handle increase business company name city state executive chef 112011 082012 developed menus lunch brunch happy hour dinner trained retrained kitchen staff menu items new pre existing ordered inventoried entire operation bar front house kitchen scheduled staff hours assigned duties prepared cooked foods types either regular basis special guests functions company name city state executive sous chef 102006 112011 determined food presented created decorative food displays met sales representatives order negotiate prices order supplies highend steakhouse averaged 12 million per year revenue managed staff 60 maintained food cost 33 labor 9 demonstrated new cooking techniques equipment staff collaborated personnel plan develop recipes menus taking account factors seasonal availability ingredients likely number customers met customers discuss menus special occasions weddings parties banquets monitored sanitation practices ensure employees follow standards regulations ordered requisitioned food supplies needed ensure efficient operation estimated amounts costs required supplies food ingredients inspected supplies equipment work areas ensure conformance established standards recruited hired staff including cooks kitchen workers instructed cooks workers preparation cooking garnishing presentation food supervised coordinated activities cooks workers engaged food preparation education associate arts culinary arts sullivan university city state united states classes restaurant facility operations courses food preparation kitchen management patisserie confectionery international cuisine indiana university city state united states skills microsoft excel five years experience rsi proficient menulink shiftnote,CHEF
engineering assistant summary hard working recent graduate intending part time full time job build experience civil engineering working environment bringing civil engineering office field experience roadway design traffic engineering highlights proficient computer software including microstation guidesign autocad google earth google documents ms excel ms powerpoint ms word experience company name city state engineering assistant 052013 052014 worked virginia department transportation vdot fairfax county department transportation roadway projects virginia washington dc area worked vdot fcdot prime consultants engineers prepare project documents including plans special provisions estimates prepared roadway design i495 express lanes route 7 jones branch connector worked i66 state route 50 prepare project plans contract documents worked county roads route 643 route 645 fairfax county roads fairfax county using vdot standard specification project special provisions assisted project engineers prepare project roadway design using autocad microstation used highway capacity manual perform traffic analysis evaluation intersections roadways using highway capacity manual performed peak offpeak traffic counts intersections roadway traffic studies designed project traffic signs striping marking used fhwa manual uniform traffic control devices mutcd vdot supplement 2009 mutcd design application placement traffic control devices including signs signals pavement markings along major highways virginia washington dc areas used engineering software guidesign prepare contract documents prepared project estimates submission used vdot standard specifications weighted average price prep cost engineering estimates designed roadways using vdot road design manual fhwa roadway design manual designed guardrails along i66 rt 50 using guardrail installation training grit manual used vdot 2012 cadd manual design roadway using microstation software used microstation autocad develop plans civil highway traffic engineering design performed field survey gather utilities drainage roadway information performed marketing research contracts bids firm attended project meetings clients consulting engineers prepared meeting minutes project record filing attended project status meetings collaborated team members meet project schedule project completion within project budget company name city state medical receptionist 072014 current creates detailed expense reports requests capital expenditures assessed urgency priorities accepting declining appointments meetings ceo screened visitors schedule doctors visit ordered distributed office supplies adhering fixed office budget directed guests routed deliveries courier services answered managed incoming outgoing calls recording accurate messages greeted numerous visitors including vips vendors interview candidates company name city state teller 052011 082012 achieved working knowledge accounting software packages including ms excel ms powerpoint ms word skilled verbal written communication plus strong quantitative qualitative skills respected personal qualities including accuracy dependability efficiency curiosity intelligence resulting elected leader school roles successfully opened closed bank branch appropriate times successfully kept drawer balanced times working full time five days week dealt customer care daily basis responsible handling cash drawers balance times skilled interpersonal communications proven record build harmonious relationships diverse audiences company name city state engineer technician iv 122015 current collaborated contractors clients onsite engineer several large public projectsimplemented complex design software drawing tools plan design transportation hydraulic systemsadvised project manager regarding construction material costs quantity calculations carefully organized analyzed prepared technical data reports ensure proper workflow productivitycreated detailed cad drawings engineering departmentsquickly learned sap software used receive stock expedite partssupplied production data field operators technicians engineers supervisors education bachelor science civil engineer civil 2014 george mason university city state gpa gpa 382 civil engineer gpa 382 graduated walked spring 2014 one summer class receive degree december 2014 civil engineering courses traffic engineering transportation engineering highway design construction structural steel design structural analysis mechanics materials civil engineering planning management land development interests engineerintraining eit goal obtain professional engineering license additional information license engineerintraining eit goal obtain professional engineering license skills accounting software autocad balance budget capital expenditures handling cash civil engineering interpersonal communications consulting contracts prepare contract client customer care dc design construction engineering design expense reports filing marketing research materials meetings ms excel office ms powerpoint ms powerpoint ms word microstation peak prime project plans express recording specification transportation utilities written communication,ENGINEERING
creative director fashion designer summary passionate fashion industry wish deploy skills working dedicated innovative team designers fashion professionals seeking obtain challenging position fashion designer creative director professional artistic environment use 15 years experience fashion field argentina benefit company clients goal participate support bringing current international fashion trends market developing unique styles providing beautiful practical clothes public highlights creative thinking leadership within team work management organization order communication brand identity development design conception quality control problem solving accomplishments extensive knowledge principles methods showing promoting selling products services including marketing strategy tactics product demonstration sales techniques sales control systems extensive knowledge design techniques tools principles involved production precision technical able come unusual unique ideas given topic situation develop creative ways solve problem creative determined resultsoriented individual excellent communication interpersonal skills overseeing purchase fabric material equipment required production design strong ability match detect differences colors including shades color brightness experience creative director fashion designer 042007 022015 company name city state designed complete collection clothing accessories creating original design garments followed wellestablished fashion trends directed coordinated designers team product developers creative director head photoshoot campaign lookbook 10 years developed line colors material selection conferred sales management executives well clients order develop design ideas directed coordinated drawing cutting patterns constructing samples finished garments identified target markets designs examining factors age gender socioeconomic status provided sample sales meeting products agents sales representatives arranged showings sample garments sales meeting fashion shows involved acquiring new used clothing accessory items needed complete designs fashion designer consultant apparel manufacturer 072012 092015 company name state offered operations advice designed lines present potential investors development production clothing orders consulted working domestic overseas factories bringing market trends color fabric trim silhouettes print embellishment ideas design process moodboards trend analysis performed fittings fit approvals fashion designer 022002 102007 company name responsible bringing market trends color fabric trim silhouettes print embellishment ideas design process moodboards trend analysis responsible various itemscategories within collection assigned per season design director maintain communication inhouse design teams ensure continuity parent lines corporate image facilitate guided prototype stage product development shopped stores sample graphic elaboration brand labels hangtag special projects celebrities exclusives boutiques selection materials trimmings accessories archive materials management creative oversight photoshoot campaing lookbook personal asistance 011999 122002 company name produced documents briefing papers reports presentations organising attending meetings ensuring manager well prepared meetings education coursework social media marketing 2016 fashion institute technology city coursework fashion styling home fashion business 2016 fashion institute technology city coursework associate arts fashion industry profile nyc 2015 parsons nyc city coursework associate arts fabric selection design style 2015 parsons nyc city coursework marketing technologie fashions brands 2014 central saint martins city college diseñador de producto e imagen en indumentaria 2008 ort argentina city arg tecnico superior en marketing de moda 2003 inti emilia romangna argentina college licenciada en diseño textil e indumentaria 2002 universidad de palermo argentina languages spanish native english mediumhigh italian basic computer skills photoshop corel draw illustraitor microsoft office,APPAREL
hr shared services supervisor summary detailoriented human resources professional excels tight deadlines anticipating averting potential problems proactively streamlining processes highlights professionals human resources association excellent interpersonal coaching skills talent assessments motivated hiring recommendations background checks experience company name city state hr shared services supervisor 012014 provides leadership development performance management direct team associates focused meeting call center operational metrics quality standards engaged strategic planning identify milestones targets deliver results performance metrics assessed team situational leadership perspective built customized development plans enhance areas strength close performance gaps enhance overall performance department partnered associates create execute development plans improve performance meet career pathing objectives interviewed candidates make hiring decisions quality associates staff department full capacity responsible providing analytical technical proficiency product knowledge advocate hr processes procedures company name city state operations manager 012013 012014 accomplishing companys objectives overseeing centerwide recruiting selecting training assigning scheduling coaching counseling monitoring appraising disciplining employees communicating job expectations reviewing job contributions planning reviewing compensation actions enforcing policies procedures enhancing overall customer experience call coaching monitoring escalated call trends coaching developing ensure client support delivered per contractual agreements enabled resolution customer issues liaison facilitator core team participates ongoing planning process improvement responsible 10 customer service supervisors 250 customer service agents achieving customer service objectives contributing customer service information recommendations strategic plans reviews preparing completing action plans implementing production productivity quality customerservice standards resolving problems completing audits identifying customer service trends determining system improvements implementing change meeting customer service financial objectives forecasting requirements preparing annual budgets scheduling expenditures analyzing variances initiating corrective actions determining customer service requirements maintaining contact customers visiting operational environments conducting surveys forming focus groups benchmarking best practices analyzing information applications improving customer service quality results studying evaluating redesigning processes establishing communicating service metrics monitoring analyzing results implementing changes effectively establish maintain cross functional crossdepartmental partnerships company name city state action response team supervisor 012011 012013 resolved andor addressed complex customer issues questions included taking escalated calls customersassociates managed action response team function ensuring service levels quality goals met analyzed department satisfaction results proactively developed implemented action plans improvement performed full scope talent management development activities including aspects performance management process performance behavior assessment feedback coaching career planning guidance corrective action training call observation monitoring individual team enterprise root cause trending analysis represented department 100 projects directly impacted performance queue company name city state new hire supervisor 012005 012011 responsible staffing call center 550 associates 30 new hire classes 20 associates per class within 2 quarters fiscal year maintaining 80 percent retention rate provided new hire policies procedure customer satisfaction training approximately 350 employees conducted orientation sessions arranged onthejob training new hires developed organized testing training evaluation procedures multimedia visual aids new hire materials directed development comprehensive training strategy methodology programs curriculum management opportunity employee development technical training performed administrative duties may include tracking associates attendance payroll processing inputting assessment results reviewing knowledge checks maintained database detailing employee training dates types training qualification recertification dates conferred management conducted surveys focus groups identify training needs based projected production processes changes factors evaluated instructors performance effectiveness training programs provide recommendations improvement observed monitored associates skills behaviors training worked conjunction classroom trainer formulating weekly assessment providing feedback comprehension strengths opportunities collaborated human resources defining individual employee development plans supervisors managers evaluating capabilities implementing effective solutions education ba psychology 2015 ashford university city state gpa gpa 373 human resources management certificate healthcare management certificate accomplishments implemented background check matrix vendor streamline background process onboarding skills administrative benchmarking budgets call center coaching counseling customer satisfaction customerservice client support database designing financial focus forecasting functional hiring human resources instructor leadership leadership development materials multimedia enterprise payroll processing performance management policies process improvement processes quality recruiting scheduling staffing strategy strategic planning trainer employee development employee training training programs,ADVOCATE
accountant professional summary resultsoriented organized bilingual accounting finance professional 10 years extensive diverse accounting auditing finance experience experience aspects financial reporting accruals managerial cost accounting reporting systems operational analysis human resources functions acceptance expanded responsibilities exceptional performance knowledge accounting theory principles practices regulations including fasbgaap sox compliance cpa candidate analytical problem solving decisionmaking performance productivity improvement teambuilding leadership payroll accounting tax accounting financial analysis strategic planning project inventory management staff management skills work history 012014 current company name – city state full service accounting firm services include assistance tax business affairs compile analyze financial information prepare financial statements formulation corporate tax returns private corporate clients maintaining general ledgers including posting adjusting closing journal entries analyze financial transactions ensure recorded appropriate general ledger accounts make necessary corrections journal entries needed properly reflect financial position company continued v mercado p 2 accountant 011999 current company name – city state one largest stone structural steel fabricator south suburbs services include design fabricate architectural stone array clients includes residential commercial buildings financial institutions accountant oversee financial accounting functions 15 million construction company report directly owner providing financial data analytical reports maximize profits cost savings alternatives responsibilities include assist preparation coordination monthyearend closing ensuring financial statements accurate compliance generally accepted accounting gaap requirements assist owner production monthly financials management reports executive reporting packages responsible fixed assets management includes entering new assets booking depreciation asset disposals inventory analysis audit finished goods raw materials perform financial analysis track variances profit initiatives generate profitability reports fullyear forecast report participate annual budgeting process perform cost plan track weekly monthly reports management manage full cycle ap disbursements including bank account reconciliations journal entries monthly accruals general ledger formulate weekly payroll yearend w2s ensure compliance federal state local taxes prepare tax returns sales use tax quarterly yearend corporate payroll tax returns compliance irs requirements oversee employee benefits including health dental vision insurance 401k commercial insurance play key role annual audits preparation audit schedules documentation external insurance auditor participated various projects improve process efficiency overall timeliness accuracy financial information participated evaluation development cost saving revenue generating opportunities recognized potential problems implemented innovative solutions trading assistant 011996 011999 company name – city state joint venture created 2003 former nissho iwai american corporation metal one america supply chain management focused steel steelrelated products services include global material sourcing logistics coordination trade finance program management prepared reports analyzed audited internal billing coordinating deliveries accuracy great attention detail maintained high level customer satisfaction business communications international subsidiaries mexico japan preparation documentation import export shipments executed accounts receivable reporting enhancements reconciliation procedures improved customer service satisfaction annually streamlined inventory system operations performing thorough inventory tracking designed implemented cost controls improve profitability negotiated contracts including delivery point terms price export import duty education master business administration accounting 1 2013 lewis university city state gpa cum laude accounting cum laude bachelor arts robert morris university city state gpa accounting magna cum laude accounting magna cum laude hr block tax courses wiley cpa excel review affiliations acfe association certified forensic examiners skills accounting accountant accounts receivable accruals ad ap attention detail benefits billing budgeting business communications closing contracts cpa clients customer satisfaction customer service delivery documentation essbase finance financials financial financial accounting financial analysis financial statements fixed assets general ledger hyperion insurance inventory logistics materials access excel powerpoint microsoft word enterprise oracle payroll profit program management quickbooks reporting sales sap fluent spanish supply chain management tax taxes turbo tax view vision yearend,ACCOUNTANT
aviation engineer profile innovative electrical engineer specialized operations managementteamoriented electrical engineer four years experience designing developing testing electronic productsskilled electrical engineer 2 years experience refining workflow processes improving organizational efficiencyexperienced cad drafter solid knowledge practical application engineering science technology proven ability manage multiple projects meet critical deadlinesdedicated job title excellent technical analytical communication skills demonstrated number years experience skills training program implementation project management scheduling tools scheduling tools process piping semiconductor machine design structural redline revisions electrical drafting accomplishments testing evaluation analysis tested equipment ensure compliance analyzed data provided recommendations resulted adoption new costsaving equipment research development managed voice communications rd department resulting three new products market generation excess 2m revenues innovative design developed automated visual inspection system accepting rejecting glass flares based physical dimensions geometry speeding product sorting process 100 drafting prepared sheet metal fabrication drawings modifications commercial specification drawings compliance companys drafting standards organizational design prepared plans layouts equipment system arrangements space allocation project coordination provided drafting project setup support communications staff creating initial final drawings two light rail engineering projects professional experience company name city aviation engineer 012015 current established helped production line auxiliary power unit overhaul facility focused following apu units gtcp85180lc gtc855670a7172 t62t401 mainly used c130 hercules helicopters involved repair scheme design test cell operational performance drawings manual interpretation tooling equipment improvement troubleshooting engine problems house field worked instruction writing reports well building document revisions example quality deficiency reports purchase orders quality reports repair orders engineering reports capital expenditures manual revisions developed optimized tooling manufacturing ground support equipment reviews open issues improvements worked pt6a t56 501 engines mainly accessory testing test cell operations designed tooling equipment electrical circuitry hydraulic systems using catia v5 designed built testing bench apu using data acquisition system measurement devices digital readouts pressure gauges level sensors provided technical support accessory shop department engineering department machine shop test cell management operations department performed receiving detailed inspection incoming parts accessories engines overhaul facility contact john mcintosh vicepresident engineering mobile 1 7526269604 company name city intern 012013 provided technical support part design using catia computeraided three dimensional interactive applications aircraft implementation participated improvements engineering software designed several components fuel controls starters coordinators fuel nozzles different turboprop engines developed linearization software help pretest process 501 coordinators contact leonardo marcano mobile 1 7862569004 company name city aerospace engineer 012014 012015 member aiaa front line team developed novel cooling design system turbine blades throughout process computational fluid dynamic software starccm cad highly implemented simulate different geometries inside wind tunnel pressures temperatures velocities among important physical quantities analyzed 40 different geometries project contributed optimization process turbine blades aided achieve higher temperature levels efficiency secret todays industry turbine engines able produce extremely high inlet temperatures implement cooling impingement allow cool system without harming performance engine also allows engine achieve higher efficiency levels upon experiment research paper written patented education training bachelors science aerospace engineering 2015 embryriddle aeronautical university city usa aerospace engineering applied mathematics 2014 embryriddle aeronautical university city usa applied mathematics high school degree 2010 unidad educativa san nicola city venezuela languages english fluent spanish native french beginner interests us history latin american history universal history baseball soccer basketball table tennis tennis travel politics knowledge transfer speech economy additional information interests us history latin american history universal history baseball soccer basketball table tennis tennis travel politics knowledge transfer speech economy skills c cad capital expenditures catia crm data acquisition english experiment french inspection instruction interpretation maple matlab nastran novel optimization quality receiving research scheme spanish technical support troubleshooting written,AVIATION
radiological control technician professional summary dynamic college student 3 years nuclear experience working qualified radiological control technician working radiological control department variety areas including limited facility decommissioning aircraft carrier refueling cvn72 highly enthusiastic self motivating resourceful professional summary skills 40 hour current osha 29 cfr 1910120 hazardous waste quick learner adept multitasker category 3 mixed waste worker training life harness qualified us navy article 108 radiological control technician qualification self disciplined team player respirator qualified microsoft word excel powerpoint self disciplined team player self disciplined team player experience company name city state radiological control technician 012016 current provide radiological controls oversight deconstruction remediation activities perform daily monitoring radiological work radiological surveying environment sampling evaluation aiding preparation documents support transfer materials equipment disposal release provide radiological oversight leadership crew personnel ensure highest radiological standards kept doe l clearence company name city state radiological control technician 042012 102015 provided work coverage oversight maintenance operational routine work involved radioactive material provided monitoring radiation contamination airborne radioactivity work place position responsibilities included performing required radiological surveys free release material per article 701 navsea 3890288 performed surveys contamination radiation control airborne radioactivity control surveys categorize waste shipment ensured alara principles followed work respond radiological emergencies required survey waste material excess materials vehicles areas materials maintained proficiency qualifications completion work selfstudy training activities obtained confidential clearance company name city state aviation ordnancemen professionally thoroughly trained areas explosive ordnance handling blasters maintained troubleshooting repair weapons elevators onboard specialized servicing inspecting handling types weapons ammunition carried navy aircraft duties performed included inflight functions operating tactical weapons communication equipment performing inflight maintenance aircraft electrical mechanical gear expert tactical technical guidance obtained secret clearance education nuclear engineering technology 2016 thomas edison city state usa recipient thomas edison state university military scholarship coursework engineering continuing education nuclear energy engineering technology nuclear energy engineering technology nuclear energy engineering technology 2017 thomas edison state city state usa languages bilingual fluent spanish english certifications 108 qualified radiological control technician certification doe core card aviation ordnancemen certification,AVIATION
proposal coordinator experience proposal coordinator 032013 072014 company name city state prepare coordinate manage revise maintenance modification proposals regional sales managers domestic international network bombardier aircraft services facilities coordinate scheduling bombardier aircraft services facility planning special programs montreal solicit requests quote paint interior repairs modifications internal bas departments external vendors regional sales manager 102007 032013 company name city state manage assist maintain bombardier widebody narrowbody aircraft operators texas surrounding states operator management includes maintenance scheduling maintenance proposals presentation negotiations proposals schedule terms conditions assist operators aog scheduled unscheduled maintenance events invoicing parts warranty issues airframe avionic modifications interiors paint adservice bulletin compliance maintain build operator relationships amazing customer experience program facetoface visits exceptional customer service support 2012 top regional sales manager sales customer satisfaction proposal satisfaction categories senior mro sales manager 102005 062007 company name city state perform sales marketing aircraft heavy maintenance modifications structural composite component repair line maintenance cargo charter commercial regional aviation industries domestic international markets prepared proposed negotiated aircraft heavy maintenance structural composite component repair line maintenance proposals contracts senior apu product line representative 102005 052006 company name city state perform daytoday operations management apu product line chromalloy power services facility accountable profit loss provided onsite aftermarket sales marketing engine overhaul management performed purchasing functions including customer vendor rfqs customer vendor pricing negotiations vendor search selection purchase order execution duties include faaeasa conformance quality functions customer satisfaction ontime delivery repair order warranty administration contract management administration president general manager 041999 102005 company name city state manage accounting corporate financial faaeasa conformance shop management functions faaeasa approved engine engine component repair overhaul modification shop serviced airline cargo charter corporate general aviation industries us international markets managed 14 direct office shop personnel accountable profit loss budget adherence schedule adherence customer satisfaction diversified company multifaceted aviation services provider regional sales manager 051997 041999 company name city state perform aftermarket aircraft parts avionics engine component sales marketing customer service support new customer development cargo charter commercial corporate regional aviation industries prepared proposed negotiated aircraft engine component rfq requirements coordinated proposal efforts estimating engineering planning production control contracts primary account responsibilities northwest airlines sun country airlines champion air mesaba airlines midwest airlines skyway airlines manager 071994 011997 company name city state perform aircraft heavy maintenance sales marketing customer relations new customer development forecasting account management cargo charter commercial corporate regional aviation industries prepared proposed negotiated aircraft maintenance aging aircraft maintenance avionics upgrades paint proposals coordinated proposal efforts estimating engineering production control contracts primary account responsibilities polar air cargo evergreen airlines sun country airlines united airlines hawaiian airlines mahalo air champion air sales engineer 061989 081993 company name city state perform oem linear rotary electromechanical actuation systems sales marketing account management customer service support program management aerospace aviation dod industries prepared proposed negotiated sales contract requirements coordinated proposal efforts estimating engineering production control managed new existing programs r production primary account responsibilities allied signal aerospace allied signal engine aerospace beechcraft boeing helicopter cessna ge aerospace ge engine grumman corporation gulfstream aerospace corporation honeywell lockheedmartin magnavox corporation mcdonnell douglas helicopter corporation raytheon scientific atlanta sikorsky corporation sundstrand corporation woodward governor expanded sales southwest region 0 23 million automobile mechanic 101985 081988 company name city state performed minor major automobile maintenance services 100 500 series mercedes benz automobiles aircraft maintenance supervisor 101984 101985 company name city state managed general aviation aircraft maintenance management purchasing functions faa approved fixed based operation 110 aircraft based airport accountable profit loss managed 4 direct employees managed performed 25 hour 50 hour 100 hour annual maintenance inspections engine repair general maintenance performed purchasing functions including customer vendor rfqs customer vendor pricing negotiations vendor search selection purchase order execution aircraft serviced include aero commander beechcraft cessna grumman piper pitts customer rental aircraft education bachelor science lewis university airframe powerplant license aviation maintenance management skills account management accounting ad automobiles budget contract management administration contracts customer relations customer satisfaction customer service delivery estimating financial forecasting invoicing lockheedmartin marketing mechanical office negotiations network operations management paint personnel pricing profit program management proposals proposal purchasing quality repairs sales sales manager scheduling scientific sun upgrades,AUTOMOBILE
consultant summary professional dedicated hard worker 10 years customer service experience selfmotivated inside sales representative excellent verbal written communication skills strong computer crm experience customer service professional dedicated effective team management customer satisfaction management professional effective building highly motivated teams well leading cross functional teams fastpaced environment enthusiastic resourceful high school graduate academic professional background ability establish priorities meet challenges headon strong project management skills organized independent worker strong timemanagement skills excellent juggling multiple tasks working pressure skill highlights adobe proficient windows xp proficiency windows 7 expertise proficient ms office crm expertise dealersocket proficiency l inventory control procedures employee scheduling cash handling accuracy strong communication skills superb sales professional excellent multitasker time management professional experience consultant june 2015 september 2015 company name city state help customers select products best fit needs complete customer orders professionally time advise customers services product month inform customer knowledge survey pack plus services pack ship customer packages sales february 2015 june 2015 company name city state maintained accuracy calculation discounts interest commissions assist customers finding vehicle fits needs wants inform customer features vehicles different trim levels contacted customer per internet request make appointments bring advise customer warranty service information manager february 2012 january 2015 company name city state composed effective accounting reports summarizing accounts payable data balanced monthly general ledger accounts accurately record cost month end accruals created daily weekly cash reports accounting management supervised invoice processing purchase orders expense reports credit memos payment transactions supervised employees following company polices hired terminated employees sales march 2011 september 2011 company name city state identified qualified customer needs developed sales strategies negotiated closed profitable sales 85 success rate consistently hit exceeded sales goals 20 assisted customers purchasing vehicle fit needs affordable rates customer service rep april 2010 february 2011 company name city state effectively managed highvolume inbound outbound customer calls addressed resolved customer product complaints empathetically professionally defused volatile customer situations calmly courteously managed customer calls effectively efficiently complex fastpaced challenging call center environment identified chronic customer issues creating maintaining customer complaint log resolved service pricing technical problems customers asking clear specific questions customer service rep march 2008 may 2009 company name city state effectively managed highvolume inbound outbound customer calls addressed resolved customer product complaints empathetically professionally gathered verified required customer information tracking purposes defused customer situations calmly courteously identified chronic customer issues creating maintaining customer complaint log price team specialist april 2007 march 2008 company name city state resolved customer complaints professional manner prioritizing customer satisfaction priced merchandise stocked shelves took inventory suppliescashier handled customer relations issues gracious manner accordance company policies determined customer needs asking relevant questions listening actively responses swing manager august 2005 april 2007 company name city state interviewed job candidates made staffing decisions verified cash drawers made bank deposits assigned employees specific duties best meet needs store reordered inventory dropped predetermined levels instructed staff appropriately handling difficult complicated sales hired trained evaluated personnel sales marketing examined merchandise verify correctly priced displayed planned budgets authorized payments merchandise returns reported distract manager regarding store staff issues education high school diploma general education 2005 pine ridge high school city state usa references available upon request,CONSULTANT
safety manager summary safety manager 16 years construction management experience responsible safety compliance project subcontractors brings extensive experience various types construction projects currently serving safety manager power delivery project southeast texas also served environmental compliance manager usaid funded project overseas proven leadership abilities serving multiple overseas tours u marine corps highlights ms office proficient organized detailoriented superb management skills site safety coordinator safe job site setup chst certification osha 30 hour osha 40 hazwoper first aidcpraed trainer nccer certification accomplishments 400000 safe man hours several projects awarded safety recognition usace jacksonville fl district awarded navy achievement medal afghanistan awarded army commendation medal iraq experience safety manager september 2015 company name city state responsible overall safety compliance local state federal regulations project include subcontractors project includes one new build power substation upgrades 4 substations construction 13 miles transmission lines construction manager october 2013 august 2015 company name city state omaha lead project soil sampling preparation community relations site sketches smalley piper project oversight water treatment plant construction temporary several small sampling events construction projects environmental compliance manager september 2012 october 2013 company name city state responsibilities included oversight projects environmental impact local communities include following develop implement environmental management mitigation plan emmp four 4 project sites develop submit reports usaid pertaining implementation emmp actual potential environmental hazards pertaining construction process develop implement training plan expatriates local staff oversee construction 450m3 containment cell disposal pcb impacted soils construction manager march 2007 september 2012 company name city state responsibilities included oversight project subcontractors 4 longterm remediation projects include following perform duties site safety officer daily safetytailgate meetings inspections etc provide daily quality control reports internal external clients collection perimeter air monitoring samples various contaminant analysis well daily collection particulate data utilizing various sampling apparatus maintain daily site logbook paperwork associated materials equipment include manifesting trucks track maintain contractor data epa records utilize construction completion report provide technical assistance contractor pertains remedial design assist community relations issues arise involving site oversight construction activities including demolition excavation restoration gunnery sergeante7 february 1989 march 2010 company name city state gunnery sergeant e7 retired supervised subordinate marines acting avionics division chief 62 personnel work center supervisor 37 personnel shift supervisor 12 personnel awarded navy achievement medal management combat flown flag program afghanistan processed 3500 requests flags produced 15000 profit program 6 month deployment pay junior marines tickets marine corps birthday ball 2005 awarded army commendation medal outstanding leadership production intelligence section third army kuwait 20062007 completed non resident courses leadership training u marine corps sergeant staff sergeant also completed resident course staff sergeant served following combat operations operations desert shielddesert storm operation southern watch operation enduring freedom bagram afghanistan operation iraqi freedom camp arifjan kuwait baghdad iraq education bs occupational safety health 2016 columbia southern university city state usa expected graduation june 2016 skills community relations construction management environmental management leadership safety management supervisor,CONSTRUCTION
jobs coordinator estimator professional summary job title management experience exceptional people skills versed skill set 1 skill set 2 desires challenging role job title core qualifications excellent interpersonal coaching skills motivated recruiting selection techniques conscientious proficient communicator hiring recommendations experience jobs coordinator estimator august 2012 october 2014 company name city state worked directly payless managers assigned areas store operations pnl shrink store maintenance recruiting store staff members planning competitive analysis performed competitive analysis make recommendations future payless company growth assisted 130 payless shoesource store openings relocations create 3 districts carolinas selected payless shoesource regional vp utilize recruiting skills store development canadian international expansion teampromoted store manager months assistant manager position supervised team base office store staff development devised successful recruiting plan new payless training supervisors store managers awarded top sales manager year awarded best people development drafted action plans led meetings department executives review project status proposed changes collaborated crossfunctional teams draft project schedules plans defined project deliverables monitored status tasks monitored team progress enforced deadlines district manager trainee july 2012 july 2012 company name city state successfully managed activities team members multiple locations area manager october 2011 march 2012 company name city state successfully managed activities store team members multiple locations recruited managed mentored average 4 new customer service representatives per year developed implemented monitored programs maximize customer satisfaction developed managed annual operating budgets 4 stores locations durham nc area manager training supervisor march 1992 august 2010 company name city state worked closely district manager formulate build store brand contributed merchandising ideas team sale meetings addressed corrected sales staff communication issues tactful effective manner analyzed marketing information translated strategic plans trained staff deliver outstanding customer service completed weekly schedules according payroll policies trained new managers store procedures policies fulfilled customer shipping needs using ups usps methods determined staff promotions demotions terminated employees necessary directed supervised employees engaged sales inventorytaking reconciling cash receipts reorganized sales floors stores meet company demands opened 130 new store location assisted recruiting training new staff conducted reference background checks job applicants developed creative recruiting strategies met anticipated staffing needs communicated duties compensation benefits working conditions potential candidates managed phases recruitment including defining hiring management needs posting available positions developed reports employee headcount monthly hr reports quarterly training reports created new employee selfevaluation forms focused employee performance competencies engagement development assisted management presentations business reviews communications meetings researched recommended new sources candidate recruiting recruited various positions across multiple sites carolinas va canada employed multiple feedback mechanisms analysis continuously improve recruiting process thoroughly explained employee handbook new employee orientations maintained accurate candidate tracking system supplied tools resources education company managers enhance skills organized monthly quarterly reviews associates conducted required conduct 2nd interviews assigned area determine employment new hires store locations based managers feedback 1st interviews various new hires store staffing needs office adminitrator april 2015 july 2015 company name city state planned executed projecteffectively controlled release proprietary confidential information general client listsprepared correspondence accounting financial documents analysis conducted analysis address issue led positive outcomeprepared correspondence accounting financial documents analysis education associate arts business administration 1982 mount olive college city state business administration professional affiliations member small business association 2008 present skills assistant manager benefits budgets cash receipts coaching interpersonal competitive analysis customer satisfaction customer service forms functional hiring hr inventory marketing meetings merchandising office communicator payroll policies presentations progress reconciling recruiting recruitment sales sales manager shipping staffing store manager strategic plans supervisor,APPAREL
general liability claim representative summary claims representative highly motivated success driven several years experience insurance industry skills claims file management processes litigation resolution strong interpersonal communication skills selfdirected team player critical thinker experience 012008 022013 general liability claim representative company name city state recognized continued outstanding customer service nominated insynch award successfully determine coverage communicate insured based application policy information facts allegations case aggressively investigate evaluate reserve negotiate assigned claims accordance best practices organize workflow maintain efficiency productivity recognized successfully indentifying resources activities required properly investigate claims involving subrogation risk control fraud effectively manage litigated claims maintain accounts business partners ensure sustain quality results 072005 012008 auto claims unit manager company name city state monitor performance team eight automobile claim representatives using tools techniques available implement plans improve performance timely effectively communicate expectations hold unit meetings organize workflow maintain efficiency productivity coach develop technically professionally order improve business results maintain positive morale office proactively understand plan communicate objectives philosophy company unit goals expectations changes workflows ability analyze team results independently create implement appropriate action plans order achieve needed results 012004 072005 automobile liability claims representative company name city state determine coverage supervise investigation automobile accidents telephone site determine liability direct auto claims representatives pay property damage claims liability determined adverse managed uninsuredunderinsured motorist propertyinjury claims manage reported claims special investigations completed reports outcome investigations awarded home work privileges due superior time management skills supervise litigated claims support company legal counsel 072000 012004 senior general liability claims representative company name city state directly responsible investigating general liability claims slip falls municipality claims involving wrongful death allegations required work closely clients complete investigation claims determine liability evaluate settlements required understand services offered assist outside sales presentations conjunction risk management general counsel supervised litigated claims managed multimillion dollar settlements conjunction risk management partners defense counsel education training bs journalism southern illinois university city state journalism skills coverage analysis customer service presentations litigation management claim investigations time management,AUTOMOBILE
information technology specialist career overview permanent certifications itnw 1458 comptia network itmt 1350 ms 70270 managing maintaining ms windows 2003 environment itmt 1355 server 2003 network infrastructure itmt 1400 ms 70270 implementing supporting ms windows xp professional job related microsoft certified professional mcitp apr 2012 training comptia security certified professional mar 2010 microsoft certified professional mcp oct 2008 comptia network certified professional may 2008 comptia certified professional apr 2008 language language spoken written read skills spanish advanced advanced advanced references name employer title phone email william 407th afsb supervisor 2542877798 williamcook2conusarmymil cook mr john first army chief 2545535006 ciesiolka division west information systems 8 9 922015 758 usajobs resumes name employer title phone email division leonard defense manager 7143854605 flemons contract management leonardflemonsdcmamil work experience company name may 2012 current information technology specialist city state indicates professional reference october 2009 may 2012 salary 6515000 usd per year hours per week 40 g6 specialist custspt federal job served systems administrator first army division west command staff administered 800 nipr workstations 300 sipr workstations 100 arnet workstations includes hardware software local area network lanand wide area network wan infrastructures monitored system resources installation integration systems fixes workarounds updates enhancements including performance capacity availability serviceability recoverability maintained systems configuration well resolving equipmentsoftware interfaces interoperability problems performed customer service help deskit support operations technical assistance first army division west command staff diagnosed resolved problems response customer trouble tickets recieved responded provides resolutions variety help desk callstickets thorough understanding ability manipulate features microsoft shared point xml html sql c vb0810 visio adobe cs5 dreamweaver microsoft management console registry settings ensured availability telephones emails local area network lan exceled troubleshooting software hardware issues microcomputers peripheral devices includes scanners digital senders printers video telecommunications equipment maintained ms active directory user accounts microsoft exchange outlook accounts participated planning execution unit systems testing installing applications images remotely providing technical support execution problems troubleshooting applications packages modifying applications necessary reconfigured file structures used knowledge windows xp vista win 7 operating systems include microsoft management console mmc ensuring systems configured according policy frequently trained imos desktop management functions enhance 4 9 922015 758 usajobs resumes knowledge army nec policies thus affording ability accomplish duties effectively executed variety database utility functions updated user manuals authentication procedures systems administrator functions related security features accomplishing assignments ensures rigorous application information securityinformation assurance policies principles practices developed ia reporting requirements submission higherlevel management required maintained continuing awareness technical changes areas equipment technology software development managed units active directory share server 600 gb share space served active directory ad manager system administrator multiple servers complex networked environment maintained microsoft exchange primary backup servers provide email full backup disaster recovery capabilities supervisor mr john ciesiolka 2545535006 okay contact supervisor yes 407th afsb vista international operations january 2009 september 2009 network system administrator ii city state 6500000 usd per year hours per week 40 served part units s6 brigade level office duties network computer systems administrator directly responsible design install support organizations computer systems well localarea networks lan widearea networks wan network segments internet intranet systems supported logistics systems client notebooks workstations scanners digital senders fax machines copiers printers developed system usage policies server administration procedures 5 9 922015 758 usajobs resumes created tested deployed group policy objects gpo within ad responded system failures determining cause taking corrective action address issue maintained systems tables directories security files indices developed modifies databases performed database queries file transfers using sql installed new software releases system upgrades evaluates installs patches resolves software related problems established maintain user group accounts permissions develops tests system disaster recovery plans troubleshot wide variety user difficulties desktop computer hardware software peripherals network telecommunication lines coordinated installation nec establish domain mail accounts participated design development modification logistics automated systems daily duties also include responsible maintaining network efficiency monitors adjusts performance existing networks continually survey current computer site determine future network needs performs customer service help deskit support operations technical assistance 800 users required plans coordinates implements organizations information security addition conducted customer support studies recommended necessary action pertinent aspects customer support maintained systems configuration well resolving equipmentsoftware interfaces interoperability problems help deskit support duties participated planning execution unit systems testing installing applications images remotely providing technical support execution problems troubleshooting applications packages used knowledge skills abilities quickly effectively troubleshoot access permissions computers managed video teleconference vtc suite unclassified classified 6 9 922015 758 usajobs resumes access managed units sharepoint site control access developed established policies accounts trained users supervisor william cook 2542876841 okay contact supervisor yes company name october 2005 august 2008 first sergeant city state salary 5500000 usd per year hours per week 70 5 years top management experience led multifunctional unit 120 team members billions dollars worth equipment combat operation enduring freedom afghanistan operation iraqi freedom iraq company senior noncommissioned officer served administrative liaison services top management outside agencies coordinated operational administrative duties required companys mission supervised operations performance battalion level information systemscommunication shop s6 senior advisor company commander resource manager headquarters company directly responsible managing implementing companys administrative standards policies training supervisor paul mercator 2542880527 okay contact supervisor yes education training texas university central texas 082011 masters degree city state united states gpa gpa 380 gpa 380 credits earned 36 semester hours masters sciences information systems information systems central texas college 122008 united states technical occupational certificate city state gpa gpa 40 gpa 40 credits earned 18 quarter hours 922015 microsoft system administrator relevant coursework licenses certifications itnw 2435 comptia harware software itnw 1458 comptia network 7 9 usajobs resumes itmt 1350 ms 70270 managing maintaining ms windows 2003 environment itmt 1355 server 2003 network infrastructure itmt 1400 ms 70270 implementing supporting ms windows xp professional saint leo university 102007 bachelors degree city state united states gpa gpa 325 gpa 40 gpa 325 gpa 40 bachelor science computer information systems computer information systems successfully completed following computer courses saint leo university com130 pc applications com207 programming cc com208 programming visual basic com230 spreadsheet applications com312 computer architecture com315 decision support systems com320 systems analysis com410 database concepts programming com415 network theory design com498 information resource management com499 computer information systems exam successfully completed following computer courses central texas college itnw 2435 comptia harware software interests may 2005 superior leadership skills deployment afghanistan support operation enduring freedom 9 9 922015 758 additional information additional awarded achievement medal outstanding civilian service information assigned first division west awarded legion merit award jun 1986 aug 2008 22 years dedication loyalty selfless service nation people united states america awarded bronze star medal 1 sep 2006 ­ 15 dec 2007 outstanding leadership recent 15 month deployment iraq support operation iraqi freedom awarded bronze star medal 1 apr 2004 ­ 1 may 2005 superior leadership skills deployment afghanistan support operation enduring freedom 9 9 922015 758 skills certified active directory administrative administrative duties adobe dreamweaver ad army agency automation backup basic c c c com hardware configuration computer hardware hardware configuration management consulting contract management contract management copying client customer service customer support databases database decision support disaster recovery email equipment installation xml fax machines features functional help desk html information security information systems information systems information technology information technology computer support support local area network local area networks local area network lan notebooks leadership logistics managing mercator microcomputers access microsoft certified professional mcp microsoft certified exchange microsoft exchange mail office outlook sharepoint share point ms windows win 7 windows 2000 windows xp ms windows xp monitors nec network administrator network networks novell oct operating systems oracle organizational peripherals personnel copiers policies pr printers processes programming project management read repairs reporting safety scanners servers software development software troubleshooting spanish spreadsheet sql strategic supervisor system administrator systems administration systems analysis systems development tables technical support technical assistance user manuals telecommunications telecommunication telephones phone troubleshoot troubleshooting unique upgrades video visio vista visual basic wide area network wan wan workflow written,INFORMATION-TECHNOLOGY
senior aerospace quality engineer profile six sigma black belt total quality management spc qfd mistakeproofing root cause corrective action value stream mapping gage capability pfmea apqp dfmea pokayoke cpk dmadv qfd sipoc copis capa resultsdriven mechanical engineer solid product engineering qa experience teamoriented senior quality engineer five years experience developing testing commercial military turbines skills training program implementation mathworks matlab quality control energy management systems engineering software strong presentation skills process improvement operations research reliability testing geometric dimensioning lean manufacturing physics material properties leadership team player failure analysis product engineering accomplishments product improvement liaised mrb modify improve overall product performance eliminated machine defects recommendation machine adjustments statistical analysis performed data collection statistical analysis resulted sound recommendations adopted department project management supervised project production efforts ensure projects completed company standards time within budget constraints document control served document control specialist design micro precision apertures sheet metal enclosures membrane switches cabling following proper standards professional experience senior aerospace quality engineer february 2009 september 2014 company name city state handled authorization internal blueprint utc revision changes supervised nondestructive testing etl lab performed as9102 first article inspections prepare applicable documents submittal per 9100 standards directed kaizen lean manufacturing meetings weekly front audience thirty engineers identify negative quality trends initiate appropriate correctivepreventative actions lead project engineer jsf f35 ramjet development stages engineering changes required prior approval review authorize sign process routers making sure quality clauses customer specifications documented acknowledged maintained aerospace quality management systems internal external collaborated engineers project managers regarding design parameters client projects initiated statistical analysis project resulted sound recommendations adopted entire department value stream mapping auditing experience outside agencies internal trained junior level quality engineers properly organize fair packages also taught helpful six sigma methods handled regulatory complaints agencies united states dod faa took appropriate corrective action progressive knowledge codes federal regulations pertained ge aviation materials program manager january 2005 november 2009 company name city state focal point supplier quality assurance materials control lab engineering source approval personnel ensure facility compliant procedures audit requirements maintain constant liaison communicate effectively clients prepared accurate specifications purchase materials equipment purchasing department lead programs supply chain activities advise scm director material strategies plans reporting unit reliability repair costs technical changes investigations repair shop capacity performance metrics developed lead supply chain proposal activities including task descriptions bases estimates rfp solicitation cost pricing develop eac estimate completion material forecasts coordinating collaborative inputs various elements supply chain finance participate daily management prepare reports corrective actions key performance indicators kpi advance monthly review exert influence effect overall objectives longrange goals programs influencing member ipt integrated product team team strict adherence followed using customer aerospace standards write reproduction procedures anomalies encountered generate comprehensive reports demonstrate experience manufacturing continuous improvement tools exert influence effect overall objectives longrange goals program program ipt team working knowledge training supply chain management contract law fardfar relates government contract directed customer installations maintaining cost efficiencies based space power allocation resolved part assembly discrepancies mathematics physics tutor january 2002 may 2005 company name city state educate students solve mathematical equations using formulas proofs addition using technology including ti series calculators matlab minitab tutor mathematical topics including calculus 1 2 3 differential equations partial derivatives statistics stochastic advanced calculus discrete mathematics linear algebra number theory finite element analysis lie superalgebra fluid mechanics applied physics solid state physics real analysis additionally worked engineering students prepare fe examand actuarial students prepare first four professional exams appointment related coursework phd theoretical physics 2010 massachusetts institute technology city state usa gpa hy loh award scholarship national defense science engineering graduate ndseg fellowship scholarship approved dissertation measurement z boson transverse momentum distribution tevatron national defense science engineering graduate ndseg fellowship scholarship approved dissertation measurement z boson transverse momentum distribution tevatron deans list summa cum laude mba econometrics 2007 mit sloan school management city state usa gpa deans list gpa 4040 coursework identifying areas positive negative private sector aerospace fluctuations emphasis longrange military spending funds allocated gpa 400400 ms applied physics 2005 massachusetts institute technology city state usa gpa summa cum laude deans list gpa 397400 pi kappa chapter meche honors society dissertation studies ultrafast structural dynamics metals summa cum laude deans list gpa 397400 pi kappa chapter meche honors society advanced coursework physical applications aviation dissertation studies ultrafast structural dynamics metals bachelor science mechanical engineering 2002 massachusetts institute technology city state usa gpa summa cum laude deans list pi kappa chapter meche honors society gpa 394400 summa cum laude deans list pi kappa chapter meche honors society gpa 394400 advanced coursework mathematics lean six sigma black belt 2008 lean six sigma green belt 2007 villanova pa 19085 villanova university city state black belt six sigma 2008 villanova university city state usa six sigma quality spc qfd mistakeproofing root cause corrective action value stream mapping gage capability pfmea apqp dfmea pokayoke cpk dmadv qfd sipoc copis capa phd theoretical physics 2010 massachusetts institute technology city state usa gpa deans list gpa 39140 graduate student council massachusetts institute technology physics department representative sigma pi sigma national honor society mechanical engineering concentration aerospace modeling design undergraduate analysis particle kinetics heat transfer variability fluidized bed processing undergraduate analysis 3d contact mechanics problems finite element boundary element methods undergraduate advanced composite materials research air ground vehicles undergraduate metacontrol combustion performance datamining approach undergraduate hydrodynamic instability high energy density post graduate topology birational manifolds applications degeneration post graduate blastwavedriven multidimensional rayleightaylor instability experiments post graduate effective field theory grand unified model post graduate transitory control separated shear layer using impulsive jet actuation post graduate affiliations american mathematical society member connecticut western massachusetts chapter mensa member knights columbus 3rd degree knight american physical society member american society quality certified quality improvement associate connecticut academy science engineering member american institute aeronautics astronautics member board directors harc inc american society mechanical engineers personal information eulermascheroni constant transcendental number number possibly complex number algebraicthat root nonconstant polynomial equation rational coefficients originally created leonhard euler paper titled de progressionibus harmonicis observationes 1735 represented greek letter gamma euler valued 5772 mathematicians 278 years able prove eulermascheroni constant transcendental developed infinite sum series also making use taylor polynomial proving eulermascheroni constant transcendental number fields medal candidate nobel laureate candidate work physics association american publishers copyright 2012 skills 3d approach auditing calculators continuous improvement datamining derivatives engineer etl finance government iso iso 9001 law director materials mathematics matlab meetings minitab modeling personnel physics pricing proofing proposal quality quality assurance reporting research rfp routers six sigma spc statistics supply chain supply chain management additional information publications eulermascheroni constant transcendental number number possibly complex number algebraicthat root nonconstant polynomial equation rational coefficients originally created leonhard euler paper titled de progressionibus harmonicis observationes 1735 represented greek letter gamma euler valued 5772 mathematicians 278 years able prove eulermascheroni constant transcendental developed infinite sum series also making use taylor polynomial proving eulermascheroni constant transcendental number fields medal candidate nobel laureate candidate work physics association american publishers copyright 2012,AVIATION
facilities construction manager summary highly motivated professional responsible managing overall construction projects building maintenance extensive commercial construction experience initial concept design throughout construction responsible handling organizational functions building sustainability environmental considerations outstanding interpersonal skills communication negotiation extensive experience interacting levels construction professionals direct correspondence military officers upper government management architectural engineering firms throughout nebraska general contractors subcontractors size projects multimillion dollar facilities roof repairs provide strategic planning implementation construction responsive challenges dealing emergency situations problems arise construction site admired ability make task opportunity showcase team involved analytical thinker attention detail high expectations utmost importance provide quality product customer experience facilities construction manager january 2005 current company name city state solely responsible capital construction project management 35 million including new military headquarters building lincoln ne manage architects engineers general contractors subcontractors responsible following army regulations guidelines building design ultimately responsible inspections buildings supporting state federal military operations solely responsible coordination design construction maintenance nebraska national guards 2500 square foot data center designed tiaeia standards integrated climate controls triple redundant hvac dual 200kw ups systems 750kva emergency power generator chemical fire suppression responsible overseeing equipment infrastructure instrumental implementation statewide life safety systems designed shut hvac systems event biological attack building provide preprogrammed audible direction event form emergency fire tornados terrorist attacks primary coordinator space management furniture planning procurement installation cross coordination master planning environmental financial facility management briefings senior construction facilities officer facilitate program updates adjutant general governor state nebraska additional responsibilities include maintaining cad standards managing asbuilt drawings 350 buildings 48 locations state wide project manager estimator january 2002 january 2005 company name city state instrumental procuring company projects 10 million managed aspects commercial construction projects supervised field superintendents associated crews solely responsible obtaining necessary construction permits entire firm established detailed project schedules updated 2 week look ahead schedules input superintendents conducted weekly job site inspections progress meetings presented project status budget information owners highly skilled coordinating subcontractors suppliers owner supplied materials solely responsible processing project submittals architectural requests information charge pricing reviewing processing tracking change orders collected reviewed subcontract bids proficient reviewing architectural plans developing project estimates office manager assistant party chief january 2000 january 2002 company name city state managed survey crews prioritized job orders processed billing statements coordinated fieldwork assignments employees provided field work drafting topographical surveys boundary surveys improvement location reports elevation certificates researched analyzed various county plats provided survey documentation appropriate banking institutions insurance companies compiled construction staking commercial residential construction sites education bachelor science construction management university nebraska city state construction management preengineering studies peru state college state peru preengineering studies skills army banking billing budget cad direction documentation drafting eia financial hvac insurance managing materials meetings pricing procurement progress project management safety,CONSTRUCTION
sales associate summary goal become associated company utilize skills gain experience enhancing companys productivity reputation skills effective multitasking works well independently groups excellent computer skills organized fast learner personable customer orientated interpersonal communication experience sales associate 112018 current company name – city state analyze properly process product returns maintain organize merchandise drive sales organize shelves maintain store visual appeal engage customers promote specific merchandise maintain records related sales returns inventory availability recommend merchandise customers based needs preferences sell various products demonstrating explaining unique features educating customers proper handling care answer incoming telephone calls provide information products services store hours policies promotions volunteer receptionist 092018 current company name – city state meet incoming customers professional approach provide friendly knowledgeable assistance keep reception area clean organized offer positive first impression every visitor helped set events greet customers answer general questions direct appropriate locations personnel stylist 072018 102018 company name – city state initiated friendly conversation customer determine level assistance required maintained assigned area store standards setting monitoring accurate ad signage correct merchandise placement handled price checks merchandise transfers fitting room returns keep store orderly greeted customer offered assist provide excellent customer service followed company policies rules procedures promote company goals ensure safety helped customers answering questions locating merchandise sought opportunities upsell addon additional merchandise rang sales registers bagged merchandise prevented store losses utilizing awareness attention detail integrity assembly line worker 062016 032018 company name – city state received correctly processed written verbal instructions observed safety policies procedures utilized established assembly instructions complete jobs efficient accurate manner assisted quality assurance visually inspecting items removing defective parts worked teambased environment maintain line productivity education training associate arts science wenatchee valley college city state currently attending high school diploma 2017 eastmont senior high school city state skills selfmotivated dependable reliable effective multitasking works well independently groups excellent computer skills organized fast learner creative personable internet savvy customer assistance interpersonal communication work history stylist 072018 102018 company name – city state initiated friendly conversation customer determine level assistance required maintained assigned area store standards setting monitoring accurate ad signage correct merchandise placement handled price checks merchandise transfers fitting room returns keep store orderly greeted customer offered assist provide excellent customer service followed company policies rules procedures promote company goals ensure safety helped customers answering questions locating merchandise sought opportunities upsell addon additional merchandise assisted ringing sales registers bagging merchandise prevented store losses utilizing awareness attention detail integrity assembly line worker 062016 032018 company name – city state built containers pack parts accordance detailed packing specifications received correctly processed written verbal instructions prints work orders observed safety policies procedures utilized established assembly instructions complete jobs efficient accurate manner assisted quality assurance visually inspecting items removing defect parts worked teambased environment maintain line productivity library volunteer 012017 062017 company name – city state checked checked renewed library materials located requested books shelves library database sorted shelved donated collections needed cleaned organized shelves display cases including checkout desk welcomed customers library helped locate items used time efficiently serving customers including cleaning updating librarys website actively pursued personal learning development opportunities,SALES
sous chefline cook summary qualityfocused efficient cook adept preparing plating food high energy fastpaced kitchens seeking use culinary skills prepare special variety dishes professional rewarding environment highlights focused disciplined works well pressure high volume production capability ability handleresolve problems reliable punctual committed customer service basic knife skills knowledge preparation various food items plate presentation skills sandwich preparation experience welltuned palette accomplishments played key role successful physical inventory 10 million dollars worth product accuracy difference 001 experience december 2015 august 2016 company name city state sous chefline cook persistently strive continual improvement work cooperatively team member set performed initial prep work food items soups sauces salads set performed initial prep work catered food items hors doeuvres salads entrees worked numerous positions line including stations saute fryer salad flattop correctly safely operate kitchen equipment accordance set guidelines successfully execute menu highest quality consistency standards highest volume hours helped develop variety menu items catering customers food allergies diet restrictions glutenfree vegan items executed various kitchen stations assisted meat fish saute pantry instructed cooks workers preparation cooking garnishing presentation food may 2015 december 2015 company name city state food expediterfood runnerbusser established maintained open collaborative relationships kitchen team quickly courteously resolved guest problems complaints always displayed positive friendly attitude towards customers fellow team members controlled flow finished dishes guests tables controlled clearing resetting tables utmost efficiency set numerous small large catering functions january 2014 april 2015 company name city state pickershipping selected products specific routes according pick sheets unloaded picked staged loaded products shipping received incoming shipments reviewed contents purchase order accuracy followed proper selection procedures established company transported goods racks shelves vehicles worked rapid pace meet tight deadlines conducted monthly quarterly yearly inventories warehouse stock october 2013 december 2013 company name city state stocker handled products equipment accordance safety sanitation guidelines greeted customers arranged stocked department displays gave every customer immediate undivided attention offered product recommendations appropriate monitored upc codes april 2013 october 2013 company name city state seasonal laborer interacting clients job site replacement pool liner general maintenance pool pump filter pool plumbing line system opening closing clients pools keeping managing inventory parts tools necessary every job june 2011 april 2013 company name city state kitchen crew cleaned work areas tables kitchen equipment performed dishwasher duties washed peeled cut seeded fruits vegetables cleaned spilled food broken dishes emptied trash october 2009 january 2011 company name city state mobile phone consultant described merchandise explain operation merchandise customers computed sales prices total purchases processed payments maintained knowledge current promotions policies regarding payment exchanges security practices placed special orders called stores find desired items operated cash register process cash check credit card transactions replenished floor stock processed shipments ensure product availability customers march 2009 october 2009 company name city state food beverage attendant loaded dishwashers handwashed items pots pans knives kept drink stations clean ready service performed cleaning stocking duties establishments stocked rotated products stocked supplies paper goods timely basis took orders patrons food beverages used food handling standards communicated customers regarding orders comments complaints education 2009 east pennsboro high school city state diploma certifications cpraed certified red cross skills cpr critical thinking customer service customer service skills cycle counting inventory inventory management leadership skills leadership skills microsoft office quality receiving sales shipping supervisory skills tables additional information authorized work us employer,ARTS
substitute teacher summary health administration hospital operations public service major intelligent enthusiastic young professional progressive career healthcare administration looking outstanding opportunities experience working various industries capable applying distinct skills strategies achieve professional goals motivated organized attention detail administrative support understanding healthcare policy patient scheduling billing knowledgeable hippa laws records keeping highlights highly proficient microsoft programs word excel powerpoint outlook great attention detail effective verbal listening written communication skills problem solving skills motivated passionate organized able manage complete multiple tasks duties well practiced administrative support experience working customer service 4 year team oriented developed career athlete collegiate athlete experience substitute teacher 102015 current company name city state moving fort lauderdale fl decided continue experience education broward county substitute teacher 082014 092015 company name city state school district responsible administration 51 public schools escambia county florida grades k 12 fulltime substitute teacher children ages 5 18 responsible promoting encouraging classroom environment recognized bringing dedication passion role helped enhance learning experience students practiced superior communication skills received consistent positive feedback key achievements repeatedly asked return blue angels elementary pensacola principle appreciated reliable dependable trustworthy veterinary technician receptionist 032014 082014 company name city state extensive veterinary hospital 10 veterinarians providing treatment care animals within escambia santa rosa baldwin counties gathered excellent insight exceptional customer service practices assisted doctors diagnosis communicated clearly pet owners order determine best approach animals health care needs helped receptionfront desk responsibilities including scheduling appointments billing checkin answering phone calls key achievements working wellstructured environment dealing crucial situations helped prepare handle stressful highpressure work environments calmness confidence better developed skills organization attention detail multitasking sales associate 012012 012013 company name city state clothing retail chain store united states 560 stores across country managed merchandise inventory bridged gap designer consumer first rate knowledge timely fashions built conscientious successful merchandising techniques key achievements received awards outstanding customer service benevolent attitude towards fellow associates lead store sales well customer feedback education bachelor applied science healthcare administration present pensacola state college city state healthcare administration receiving associates arts wanted pursue career health administration emphasis operation hospitals reached pivotal point inmy education fully take classes online allow time gain professional experience healthcare industry position healthcare facility help achieve goal positive influence healthcare community associates arts general education 2014 gulf coast state college city state general education personal information buddy assisting special needs kids playing athletic sports professional references available upon request skills administrative support scheduling appointments approach arts attention detail billing communication skills customer service dependable diagnosis inventory listening merchandising microsoft excel outlook powerpoint word multitasking providing treatment problem solving skills receiving reception retail sales structured teacher phone written communication skills additional information affiliations · volunteer miracle league pensacola fl buddy assisting special needs kids playing athletic sports professional references available upon request,TEACHER
multimedia sales consultant professional summary experienced marketingsales consultant looking leverage 35 years marketingsalesproduction professional consultant role baton rouge area strong analytical problemsolving abilities outstanding team management skills track record achieving exceptional results reaching goals maintaining strong relationships customer base skills persuasive negotiator highly organized analytical excellent work ethic strategic account development enthusiastic networking strong interpersonal skills detailedoriented resolutionoriented energetic driven positive outlook proficient excel strata admall power point salesforce mactive comscore google analytics work history multimedia sales consultant 092018 062019 company name – city state worked clients understand requirements provide exceptional advertising service evaluated inventory delivery needs optimizing strategies meet customer demands assessed client needs determine suggest relevant product solutions alignment client budgets schedules forged nurtured impactful relationships customers cultivate loyalty boosting customer satisfaction stayed knowledgeable latest digital platform including seo sem ott ppc innovations technological advancements various training methods multimedia sales consultant 062017 082018 company name – city state performed initial client assessment analysis begin research process delivered high level service clients maintain extend relationships future business opportunities built strengthened relationships new existing accounts drive revenue growth solved customer challenges offering relevant print digital products services effectively communicated clients using welldeveloped interpersonal skills helped improve relationships rapport monitored service sale implemented quick effective problem resolutions identified new business opportunities cold calling networking marketing prospective database leads asked appropriate openended questions discover prospects needs requirements helped local clients expand business operations targeted advertising outside sales executive 102016 062017 company name – city state prospected conducted facetoface sales calls business executives directors throughout assigned territory attended monthly sales meetings quarterly sales training negotiated prices terms sales service agreements wrote sales contracts orders obtained submitted orders processing met existing customers review current services expand sales opportunities maintained knowledge current sales promotions policies regarding payment exchanges security practices advanced advertising account executive 012008 102016 companyname – city state prepare deliver sales presentations new existing customers sell new advertising programs protect increase existing advertising prepare promotional plans sales literature media kits sales contracts using power point excel obtain study information clients products needs problems advertising history business practices offer effective sales presentations appropriate product assistance gather relevant material bid processes coordinate bidding contract approval managed portfolio 30 accounts 40000 monthly average sales increased sales volume ascension parish market 0 sales 480000 sales volume selected correct products based customer needs product specifications applicable regulations built relationships customers community promote long term business growth handled political orders louisiana providing clients estimates costs advertising products services position responsibilities viamedia comcast southeast regional area ad insertion company eatel advertising sales representative 072006 122008 company name – city state identify develop evaluate marketing strategy based knowledge establishment objectives market characteristics cost markup factors negotiate contracts vendors distributors manage product distribution establishing distribution networks developing distribution strategies check figures postings documents correct entry mathematical accuracy proper codes perform personal bookkeeping services classify record summarize numerical financial data compile keep financial records using journals ledgers computers afae automotive focused account executive identify automotive dealers market explain specific types advertising help promote products services effective way possible position responsibilities adgorilla viamedia ad insertion company eatel bailey spillway fidelity cable hhs marketing coordinator 041990 071996 company name – city state coordinated resources craft marketing plans various projects including product launches events wrote copy maintained compliance corporate legal guidelines worked advertising teams create deploy optimize marketing initiatives tv customers planned events including tradeshows vendor fairs clients partners attend built brand awareness generated leads managing internal external marketing campaigns programs proofread marketing documentation check spelling grammar syntax errors developed fresh crisp content diversify current promotional options education college degree marketingaccounting louisiana state university city state affiliations sales marketing executives international member women media american red cross br eye bank auxiliary ascension chamber commerce br food bank st george school church skills persuasive negotiator highly organized analytical excellent work ethic strategic account development enthusiastic networking strong interpersonal skills detailedoriented resolutionoriented energetic driven positive outlook proficient excel strata admall power point salesforce mactive comscore google analytics work history multimedia sales consultant 092018 062019 company name – city state worked clients understand requirements provide exceptional advertising service evaluated inventory delivery needs optimizing strategies meet customer demands assessed client needs determine suggest relevant product solutions alignment client budgets schedules forged nurtured impactful relationships customers cultivate loyalty boosting customer satisfaction stayed knowledgeable latest digital platform including seo sem ott ppc innovations technological advancements various training methods multimedia sales consultant 062017 082018 company name – city state performed initial client assessment analysis begin research process delivered high level service clients maintain extend relationships future business opportunities built strengthened relationships new existing accounts drive revenue growth solved customer challenges offering relevant print digital products services effectively communicated clients using welldeveloped interpersonal skills helped improve relationships rapport monitored service sale implemented quick effective problem resolutions identified new business opportunities cold calling networking marketing prospective database leads asked appropriate openended questions discover prospects needs requirements helped local clients expand business operations targeted advertising outside sales executive 102016 062017 company name – city state prospected conducted facetoface sales calls business executives directors throughout assigned territory attended monthly sales meetings quarterly sales training negotiated prices terms sales service agreements wrote sales contracts orders obtained submittedorders processing met existing customers review current services expand sales opportunities maintained knowledge current sales promotions policies regarding payment exchanges security practices advanced advertising account executive 012008 102016 company name – city state prepare deliver sales presentations new existing customers sell new advertising programs protect increase existing advertising prepare promotional plans sales literature media kits sales contracts using power point excel obtain study information clients products needs problems advertising history business practices offer effective sales presentations appropriate product assistance gather relevant material bid processes coordinate bidding contract approval managed portfolio 30 accounts 40000 monthly average sales increased sales volume ascension parish market 0 sales 480000 sales volume selected correct products based customer needs product specifications applicable regulations built relationships customers community promote long term business growth handled political orders louisiana providing clients estimates costs advertising products services position responsibilities viamedia comcast southeast regional area ad insertion company eatel advertising sales representative 072006 122008 company name – city state identify develop evaluate marketing strategy based knowledge establishment objectives market characteristics cost markup factors negotiate contracts vendors distributors manage product distribution establishing distribution networks developing distribution strategies check figures postings documents correct entry mathematical accuracy proper codes perform personal bookkeeping services classify record summarize numerical financial data compile keep financial records using journals ledgers computers afae automotive focused account executive identify automotive dealers market explain specific types advertising help promote products services effective way possible position responsibilities adgorilla viamedia ad insertion company eatel bailey spillway fidelity cable hhs marketing coordinator 041990 071996 company name – city state coordinated resources craft marketing plans various projects including product launches events wrote copy maintained compliance corporate legal guidelines worked advertising teams create deploy optimize marketing initiatives tv customers planned events including tradeshows vendor fairs clients partners attend built brand awareness generated leads managing internal external marketing campaigns programs proofread marketing documentation check spelling grammar syntax errors developed fresh crisp content diversify current promotional options,ADVOCATE
head business development summary experienced business development brand marketing executive proven track record success managing innovative complex marketing partnerships skilled problem solver unique background proven ability thrive fastpaced work environments superior interpersonal stakeholder management skills skills microsoft word excel powerpoint keynote sengrid facebook advertising instagram twitter facebook analytics comfortable google suite products google analytics comfortable providing recommendations basic elements design experience company name city state head business development 072016 current 500 startups company lead planning development implementation business development marketing initiatives venture backed early stage startup marketplace technology sector development aspects business including decision making strategy product market alignment customer acquisition analyze key metrics data insights marketing partnership paid marketing campaigns iterate accordingly analytically critically provide solutions recommendations create conceptualize aspects business development process including sales funnel procedures sales collateral followup process video call procedures scripts leverage previous brand agency relationships help expand scope business sports entertainment space drive business metrics athlete procurement pr fundraising unique activation opportunities etc analysis negotiation complex partnerships comfortable ideation implementation complex marketing campaigns relates brands facilitate partnership strategies organic paid marketing channels including social influencer referral email content display pr event company name city state senior manager 122014 072016 managed business development creative marketing opportunities 60 nba professional athlete clients 2nd highest grossing sports marketing agency us negotiated executed activated 100 marketing partnership agreements clients generating 15m client revenue developed ideation conceptualization public facing client brand marketing campaigns managed relationship business development client manager departments oversaw fulfillment complex social media digital pr marketing campaigns used increase athlete brand marketing generated executed nontraditional brand agreements including barter product placement unique access opportunities social media digital activations analyzed provided recommendations client brand goals relationships ensured maximization relationships measured success agency brand developed creative strategic client opportunities prospective new brand partners customized sponsorship proposals across brands based kpis alignment excel talent consistently thrived fastpaced agency environment working top athlete talent brand decision makers company name city state manager 112011 122014 worked directly chief marketing officer form brand development digital partnership activation strategies athlete clients serviced facilitated delivery contractual obligations nba clients blake griffin kevin love paul pierce public facing marketing agreements identified activated nontraditional brand opportunities new clients including barter relationships revenue share agreements product placement opportunities digital activations consulted senior level marketing executives conceptualization client digital publicfacing brand strategy activated strategies client social channels brand partner activations developed early stages conceptualization content creation players tribune derek jeter owned excel sports partner company worked personally athlete talent understand brand goal direction order maximize presence sports landscape facilitated plans marketing activations education training ba economics 2011 university arizona economics sports marketing management 2011 minor degree sports marketing management certifications hubspot content marketing certificate 2017 hubspot inbound marketing certificate 2017 skills advertising agency basic brand strategy brand development brand marketing business development content content creation client clients decision making delivery direction email fast fundraising google analytics marketing market access excel powerpoint microsoft word negotiation pr procurement proposals sales scripts strategy strategic unique video,BUSINESS-DEVELOPMENT
business advocate banker cruz navarro cruz navarro professional summary highly ambitious professional background financial services procurement management expertise market analysis forecasting client needs assessments highly ambitious professional background financial services procurement management expertise market analysis forecasting client needs assessments skills account management business development business operations cisco international business logistics oracle purchasing sales spreadsheets tax law skills budgeting finance strong verbal communication conflict resolution client assessment analysis budgeting finance strong verbal communication conflict resolution client assessment analysis proficient level microsoft office oracle crm strong verbal communication client assessment analysis conflict resolution proficient level microsoft office oracle strong verbal communication client assessment analysis conflict resolution proficient level microsoft office oracle work history 072016 current business advocate banker company name – city state target identify affluent clients analyze needs provide financial solutions based relationship bank refer appropriate business line required companys advisor small business development provide financial wellness solutions new existing clients consultation credit products state regulations business origination ownership plan develop execute office visits venues small business owners develop stronger relationships increase profitability participate weekly basis conference calls small business segment leader wells fargo work program director better understanding direction create performance efficiency report direct morning huddles team members provide feedback previous activities assist management operational activities team members schedules cash shipments random vault audits dual control assignments approvals challenging situations customers etc 072016 current personal banker safe company name – city state target identify affluent clients analyze needs provide financial solutions based relationship refer appropriate business department required partner financial advisors mortgage consultants additional team member develop client acquisition plans consultation business owners banking credit solutions throughout wells fargo tools services business owners assist wells fargo international clients providing tailored recommendations suiting needs office visits venues business owners develop stronger relationships increase bank profitability assist management operational activities team members schedules cash shipments random vault audits dual control assignments approvals challenging situations clients etc created strategies develop expand sales services existing customer resulted 24 increase annual revenue advised clients mortgage educational personal loans maintained friendly professional customer interactions 072016 current personal banker safe company name – city state target identify affluent clients analyze needs provide financial solutions based relationship refer appropriate business department required partner financial advisors mortgage consultants additional team member develop client acquisition plans consultation business owners banking credit solutions throughout wells fargo tools services business owners assist wells fargo international clients providing tailored recommendations suiting needs office visits venues business owners develop stronger relationships increase bank profitability assist management operational activities team members schedules cash shipments random vault audits dual control assignments approvals challenging situations clients etc created strategies develop expand sales services existing customer resulted 24 increase annual revenue advised clients mortgage educational personal loans maintained friendly professional customer interactions 122015 072016 licensed service advisor company name – city state meet business goals proactively reaching existing new clients crosssell increase insurance coverage review profit metrics analyze areas opportunity develop action plan successful goal achievement client outreach retention insurance review renewal leads new business high value account management create policy orders based texas insurance law homeowners renters flood fema auto commercial partnership real estate agents mortgage consultants business aquisition referral program supported chief operating officer daily operational functions 122015 072016 licensed service advisor company name – city state meet business goals proactively reaching existing new clients crosssell increase insurance coverage review profit metrics analyze areas opportunity develop action plan successful goal achievement client outreach retention insurance review renewal leads new business high value account management create policy orders based texas insurance law homeowners renters flood fema auto commercial partnership real estate agents mortgage consultants business aquisition referral program supported chief operating officer daily operational functions 122015 072016 licensed service advisor insurance broker company name – city state meet business goals proactively reaching existing new clients crosssell increase insurance coverage review profit metrics analyze areas opportunity develop action plan successful goal achievement client outreach retention insurance review renewal leads new business high value account management create policy orders based texas insurance law homeowners renters flood fema wind hale auto commercial contact financial institutions assistance escrow accounts payments amendments requirements assist network events develop partnership real estate mortgage insurance companies 022013 122015 office manager ii company name – city state generate spreadsheets reports correspondence use internally externally perform monthly financial estimations support financial transactions related business activities match invoices statements purchase orders optimum accuracy support calculating taxes purchasing activities acquired services deductions might revision lawful permits commercial invoices result transnational operations assist generating report past import export transactions requested federal government tax law enforcement gather necessary data crossreference generate required reports submit data entries required management companys system requisition information invoices forms permits etc requested management organize update cloud data files required audit department record payments history manage cashbox needed deposit checks payments requested generate reports monthly operational expenses revenue breakeven point requested build rapport suppliers manage logistics process ensure business operations 022013 122015 office manager company name – city state established developed highlyefficient dependable administrative team delivering ongoing coaching motivation providing opportunities career acceleration achievements monitored evaluated personnel performance complete quarterly reviews recommend advancement address productivity concerns held oversight office inventory activities including ordering requisitions stocking shipment receiving established efficient workflow processes monitored productivity implemented modifications improve overall effectiveness office personnel activities match invoices statements purchase orders optimum accuracy revision lawful permits commercial invoices result transnational operations record payments history manage cashbox needed deposit checks payments requested build rapport suppliers manage logistics process ensure business operations administered crm company database maintenance updates 022013 122015 office manager company name – city state established developed highlyefficient dependable administrative team delivering ongoing coaching motivation providing opportunities career acceleration achievements monitored evaluated personnel performance complete quarterly reviews recommend advancement address productivity concerns held oversight office inventory activities including ordering requisitions stocking shipment receiving established efficient workflow processes monitored productivity implemented modifications improve overall effectiveness office personnel activities match invoices statements purchase orders optimum accuracy revision lawful permits commercial invoices result transnational operations record payments history manage cashbox needed deposit checks payments requested build rapport suppliers manage logistics process ensure business operations administered crm company database maintenance updates 072010 012013 buyer company name – city state research requested product review suppliers location price quality efficiency well rounded decision negotiate price term payments product specifications shipment details warranty policies assistance required quote inquired products services present least three ideal options business place requisition products erp mrp discuss budget specifications management required review reduction costs options weekly phone conferences management regarding financial market updates facilitated fastpaced dynamic entrepreneurial environment served executive staff liaison several committees reconciled business creative needs observed laws regulations applicable obligations 072010 012013 order processing agent company name – city state research requested product review suppliers location price quality efficiency well rounded decision negotiate price term payments product specifications shipment details warranty policies assistance required quote inquired products services present least three ideal options business place requisition products erp mrp discuss budget specifications management required review reduction costs options weekly phone conferences management regarding financial market updates facilitated fastpaced dynamic entrepreneurial environment served executive staff liaison several committees reconciled business creative needs observed laws regulations applicable obligations 072010 012013 order processing agent company name – city state position hired infosys ltd méxico would work cisco systems direction providing internal support san josé ca office latam countries research requested product information review suppliers location reputation prices quality efficiency well rounded decision negotiate price term payments product specifications shipment details warranty policies assistance required quote inquired products services present least three ideal options business place requisition products erp mrp systems usually working cisco systems oracle review performance indicators monthly quarterly annually purchases discuss budget specifications upper management required review reduction costs options weekly phone conferences internal upper management regarding financial market updates internal customer interaction sales department weekly monthly spreadsheets report purchased materials costs education 2017 houston community college leadership account management business project management certification ongoing development 2018 going project management certification management houston community college city state 2012 bachelor international business management universidad autónoma de nuevo león city state emphasis business development management 2012 universidad autonoma de nuevo leon oracle erp mrp systems salesforcecom bachelors degree international business crm customer relationship management administration proficient microsoft office affiliations chair member wells fargo latin connection houston chapter,ADVOCATE
accountant iii summary energetic mother 4 10 years experience highlevel support roles organized professional detailoriented well dedicated focused individual excels prioritizing completing multiple tasks simultaneously following achieve project goals timely manner effective analytical approach identifying solving complex problems selfmotivated strong work ethic extensive bookkeeping accounting clerical knowledge experienced ap processes managing vendor relations great problem resolution capabilities highlights strong organizational skills sharp problem solver courteous demeanor energetic work attitude meticulous attention detail resultsoriented selfdirected time management education computer science mountain state university city state usa ged ravenswood annex city state usa business education business garnet career center city state usa microsoft office specialist word microsoft office specialist excel perfect attendance honor roll b honor roll general studies ravenswood high school city state usa accomplishments customer service assisted directed associate staff wv department education concerning vendor registration ensure information needed completed properly accordance state laws customer service accountability helped create online reservation system thewv department education fleet state owned cars ensure information user mileage maintenance pertinent information compiled database state agencies use accountability purposes previous process facetoface phone email requests research investigated necessary information proper billing concerning large bills meetings occurred would entail using several sources meeting registration check lodging bill personal knowledge meeting specifics ensure paying true correct bill multitasking demonstrated proficiencies facetoface telephone email fax frontdesk reception within highvolume environment administration performed administration tasks filing developing spreadsheets faxing reports emailing copying scanning documents interdepartmental use 1 successfully planned executed meetings lunches special events groups 101500 attendees 2 promoted accountant iii showing hardwork determination ability certifications microsoft office specialist word microsoft office specialist excel certificate accomplishment typing institute america skills microsoft office advanced knowledge skill typing speed 62 wpm 97 accuracy professional experience 112009 102010 accountant iii company name city state division student services internal operations 1900 kanawha boulevard east building 6 room 204 charleston wv 253050330 3045582686p 3045582790f phil uy assistant director fiscal office extension 53411 verified information fims computer system uptodate accurate organized billing invoice data prepared accounts receivable paid invoices making sure information correct complete identified resolved system account issues checked online car reservation system made sure educator received state car binder 112009 102010 secretary ii company name city state division student support services child nutrition 1900 kanawha boulevard east building 6 room 248 charleston wv 253050330 3045582708p 3045581149f richard goff executive director worked office child nutrition assigned work 4 coordinators gloria cunningham gus nelson lynn nehoda bekki leigh well assisting others office needed made travel arrangementsdrafted meeting agendas supplied advance materials executed followup meetings conferences responded telephone inperson requests information 022005 112007 secretary ii company name city state division teaching learning special programs reading first 1900 k anawha boulevard east building 6 room 304 charleston wv 253050330 3045582696p 3045583741f jacqueline veres secretary iiia worked reading first program assisting 3 coordinators daily basis ensure necessary tools teach educators complete school assessments regular routine office tasks fulfill federal rf grant requirements anything daily office needs answering phones routing calls taking messages corresponding via emails filing travel reimbursement forms planned executed meeting reading first program entailed mail letter inviting educators thruought state wv make database keep individual attendees room reservation purposes name tags assist making packetsbinderfolders information attendees set block room various local hotels participants required make contract hotels search meeting location able meet needs meeting enough room amount attendees right equipment type meeting amount rooms needed attendees ect contract would made would work hotel ensure every thing necessary meeting taken care room setup soundaudio needs number tableschairs type food served,ACCOUNTANT
website designer summary software developer wellversed entire workflow developing implementing websites including consulting customer designing mockups programming site incorporating customer feedback skills visual studionet asp aspnet mvc 40 visual basicnet c microsoft sql server sql stored procedures tfs team foundation server html5 css3 javascript jquery angularjs linq php mysql adobe design suite agile software development methodology accomplishments jch digital designs portfolio lists number client sites experience website designer 122016 current company name city state currently working freelancer redesign websites clients customers process involved working client stages development discussed requirements documentation business needs regarding design site created mockups get client approval starting coding worked client throughout testing stages make sure happy delivered final website within clients budget quoted timeframe used c aspnet html5 css3 javascript jquery mysql adobe design suite senior software developer 072016 112016 company name city state contracted fiserv assigned velocity loan software migration project involved upgrading credit union clients version 2 3 involved taking clients xslt xml files transforming custom mapping software luxml files processed velocity software team reduced number hours took migrate client 625 800 hours 500 hours worked lead developer create testing review processes ensure version 3 mapping files contained data calculations version 2 mapping files helped develop unit testing software ensure luxml files fully tested delivering client supervised reviewed work 3 offshore developers india used xml xslt visual basic sql server tfs jira support engineer tier iii 022016 042016 company name city state contracted abila company provides accounting membershipmanagement software nonprofit associations investigated resolved tickets escalated tier ii engineers helped resolve maintenance tickets queue resulted improved metrics department faster issueresolution time customers used c visual studio 2014 sql server 2012 tfs agile development net framework 45 lead software developer 122014 022016 company name city state company creates digital models clients use artwork animation projects well designs develops websites supervised led team developers number projects included guiding mentoring junior developers helping improve skills worked project manager project involved creating model soccer player client included going back forth client modelmaker refine model needed created redesigned cleaned websites number clients using c aspnet angularjs php created digital models hospital interior medical equipment company involved phone meetings client create list requirements passed modelmaker software developer 082014 122014 company name city state assigned bank americas casecura application gathers evidence documents use legal cases created new user interface ui designs replacing obsolete pages databound dynamic grid web controls improved user experience led happier users led design documentation sessions get user feedback every step design process helped team determine best course action new feature requests let users involved decisionmaking process led useracceptance review meetings code changes complete ensured code met users specifications code put production participated daily scrum meetings make sure software development schedule used c mvc tfs net framework 45 jira ticket tracking sql server agile development methodologies software developer 102013 022014 company name city state contracted agrilogic cropinsurance company assigned agadvantage legacy application processed crop insurance policies also investigated determined best course action maintenance tickets received business analysts worked closely business analysts qa team ensure code followed companys standards instrumental reducing number maintenance tickets queue started october around 50 tickets february managed reduce number 3 4 day participated weekly lunch learn meetings developers would discuss current issue brainstorm solve used vbnet visual studio 2012 mvc sql server atlassian jira source code repository net framework 45 programmer analyst 022013 092013 company name city state fbc mortgage orlando based mortgage company responsible creating webbased applications help increase productivity different departments including created webbased reports underwriters better help determine loans customers needed immediate attention created consolebased application legal compliance department alert loans could considered highrisk could take appropriate action created webbased reports cfo analyzed credit scores debttoincome ratio loan applications could determine financial risk loans maintained upgraded existing webbased reports based feedback loan openers loan officers loan processors helped create develop customer mortgage application let customers apply mortgage online designed graphics layout worked rest team connect ui business layer code helped mentor assist juniorlevel developers coding design issues used visual studio 2012 aspnet c mvc javascript jquery entity framework 5 tfs team foundation server adobe photoshop web forms sql server lead software developer 092004 022013 company name city state company creates digital models clients use artwork animation projects well designs develops websites supervised led team developers number projects included guiding mentoring junior developers helping improve skills consulted developed websites clients using html asp c well mysql database access managed team vendors created digital models products sale vanishing point website designed created programmed vanishing point website scratch using asp mysql includes marketplace purchase download products image gallery sales report pages vendors software developer 022002 092004 company name city state contracted att orlando fl member development team upgraded maintained monitored remittance resolution system rrs system processed 87 million records 42 billion customer payments refunds 2002 data specific responsibilities included monitored daily reports make sure accurately reflected payments processed system upgraded reports needed based user feedback requests used vb 6 windows nt sql server 7 crystal reports 85 redesigned rearchitected rrs troubleticket database system upgrade microsoft access file completely new asp web based application sql server database backend also assigned task adding additional features allnew interface including new graphics allnew layout new security users would login user auditing tracking updated information additional reports additional fields accommodate sarbanesoxley codechange regulations consolidate numerous systems one database used asp html sql server 2000 hosted hourlong panel discussion history development video games digital artwork megacon 2015 april 2015 around 250 people attended people standing side rear walls ive using adobe suite tools since 1999 im comfortable graphic design coding wear multiple hats part development team education training ba 1995 university maryland city state skills net aspnet vbnet visual basicnet accounting adobe suite adobe adobe photoshop agile animation asp auditing budget credit crystal reports 85 css3 client clients database decisionmaking documentation xml features financial forms forth graphic design graphics html html5 php image insurance javascript jquery layout legal legal compliance meetings mentor mentoring access microsoft access c sql server 2000 sql server 7 windows nt migration mvc 40 mvc mysql developer policies design process processes processors profit coding qa sales sarbanesoxley scrum software development testing software microsoft sql server sql sql server phone upgrading upgrade user interface video visual basic vb 6 visual studio website websites xslt,DESIGNER
assistant director summary previously executive administrative work experienced multiple work settings maintenance marketing finance health care customer service hospitality educational instructional also achieving artistic experience work choreographer dancer videographer producer professor culturally aware diverse traveled internationally philanthropy work serving board member various nonprofit organizations volunteering hospitals active within community annika kay age 33 done experienced great deal young age well equip take task presented extremely capable eager learn know yet professional individual always able meet deadlines polite positive considerably responsible quite astute well logical rational strive maintain humility kindness skills final cut pro proficient motion livetype camera operation editing computer microsoft office excel power point quickbooks creative suite html 120 wpm 10key proficient online databases filing backup drives troubleshooting webdesign graphic design writing copy writing letters grants project proposals spreadsheets cost analysis memos budget reports meeting minutes job descriptions policies procedures handbooks etc experience 122012 assistant director company name city state march 2016 supervisor ed huddleston director plant operations x2268 may call reference general description assist oversight plant operation services provide information serve resource department administrators staff achieve defined objectives assisting planning evaluating developing implementing maintaining services compliance established guidelines codes regulations supervising directing assigned staff detailed description assesses incidents complaints etc needed andor assigned eg building breakins utility problems etc purpose resolving recommending resolution situation assists development monitoring department budget allocations expenditures fund balances related financial activities purpose ensuring allocations accurate revenues recorded expenses within budget limits andor fiscal practices followed assists needed andor assigned personnel management department employees eg selection new hires promotions terminations transfers supervision discipline training etc purpose maintaining staffing needs productivity work force collaborates internal external personnel eg department district administrators auditors public agencies community members construction managers architects vendors etc purpose implementing andor maintaining services programs coordinates hazardous material asbestos containment andor removal purpose ensuring campus kept safe effective manner relevant legal regulations guidelines complied facilitates andor participates meetings workshops etc purpose identifying issues developing recommendations supporting staff serving district representative inspects aspects new construction repair work projects equipment work orders daily maintenance supplies purpose ensuring jobs completed efficiently specifications within regulatory requirements inspection reports payment requests correct monitors campus department safety preventative maintenance programs purpose ensuring school maintained safe condition compliance oshatosha requirements prepares wide variety written materials eg correspondence memos reports policyprocedures budget etc purpose documenting activities providing written reference andor conveying information presents information purpose communicating information gaining feedback ensuring adherence established internal controls researches new products laws regulations etc purpose recommending purchases contracts proper maintenance campus wide services responds emergency situations standard hours purpose resolving immediate safety concerns sept 2012 instructorafter school program specialist idyllwild elementary school 951 6590750 jan 2013 supervisor sue director school program assisted children homework planned supervised activities provided instruction maintain order safety among children page 2 aug 2011 admin assistsubstitute dance instructor dance dept idyllwild arts academy july 2012 supervised tended dance students relating injuries concerns questions moral support taught dance classes videographer events auditions typed filed organized documents 062011 ownerartistic director city state taught instructed children ages 316 adults ages 1865 areas modern jazz hiphop ballet tap tribal fusion stretch cardio producer performances supervised students book keeping billing maintenance 062009 office manager company name city state 062010 company name billing accounts payablereceivable scheduling documentation meet parents students regarding concerns questions explanations lessons instructors jan 2009 videomedia director california institute arts calarts valencia ca may 2009 taught video production courses dance dept supervised video assistant crew maintain reorder care instruction organization videomedia equipment setup equipment live edit within theater performances updating restoring archive vault documenting performances oversight videomedia work within dept smarts program idyllwild elementary school taught art courses levels k8th capoeira drumming acting improv dance styles including hiphop jazz salsa african waltz swing assisted fundraiser events participated holiday caroling hospitals education training 2007 mfa masters fine arts california institute arts 2003 ba bachelor arts california state university fullerton csuf 2000 hs diploma orange county educational arts academy interests gave demonstrations open instruction multiple dance styles coincided concert park series isis theater company · stage manager lighting designoperator audio design videographer fundraising served board member art alliance idyllwild · organized setup help ran events public announcer served board member page 3 various finnish organizations finnish lutheran church los angeles finlandia foundation los angeles scandinavian foundation national finlandia foundation ladies kalevala finnish club north hollywood activities honors golden key international honor society member deans list national deans list volunteer choc hospital los angeles finlandia foundation american scandinavian foundation wellspring wellness association peace mind mental health additional information community arts network · gave demonstrations open instruction multiple dance styles coincided concert park series isis theater company · stage manager lighting designoperator audio design videographer fundraising served board member art alliance idyllwild · organized setup help ran events public announcer served board member page 3 various finnish organizations finnish lutheran church los angeles finlandia foundation los angeles scandinavian foundation national finlandia foundation ladies kalevala finnish club north hollywood awards scholarships honors member golden key international honor society csuf 2003 member national deans list csuf 20002003 distinguished scholar award 2000 gse recognition excellence chemistry reading high honor roll 2000 awarded ahmanson grant choreographic work 2007 honored position interdisciplinary project committee selects delegates grant expenditures project proposals students calarts awarded videomedia assistantship calarts 2006 honored distinguished scholar presented speech representing dance department graduation commencement ceremony may 2003 awarded small scholarship fund recognition scholarships christine lyon fund dance scholarship csuf fall 2000 robert christianson dance scholarship csuf spring 2001 edith morgan dance scholarship csuf fall 2001 robin johnson dance scholarship csuf spring 2002 robert christianson dance scholarship csuf fall 2002 richard willis dance scholarship csuf spring 2003 front center scholarship csuf 2001 los angeles finlandia foundation scholarship recipient 2001 attend csuf dance national finlandia foundation 2002 attend csuf dance skills 10key accounts payable arts art backup billing book keeping budget ca contracts copy writing cost analysis databases directing documentation editing edit filing final cut pro financial grants html inspection inspects instruction instructor legal letters director materials meetings excel microsoft office power point monitors new construction personnel personnel management camera policies researches new products producer proposals quickbooks safety scheduling spreadsheets staffing supervisor supervising supervision swing troubleshooting type video video production videography videographer webdesign graphic design workshops written,ARTS
library educational aide summary obtain administrative assistant position apply 10 years customer service gift multitasking professional experience provide team high quality consistent supportive experience highlights competent reliable professional committed top quality work organized multitasking person resourceful solving problems maximizing resources leading delegating negotiating collaborate easily coworkers work well independently possess excellent communication interpersonal skills perform effectively despite sudden deadlines changing priorities proven ability identify analyze solve problems highly reliable selfstarter counted complete assignments manage projects planner sets goals meets deadlines experienced customer relations selfmotivated able learn initiative excellent record dependability reliability versatile multiskilled person relates easily levels coworkers customers excellent verbal written communication skills 10 years experience working customer service industry entrepreneur skills forward thinker always trying improve things determine functionality hard worker quick learner ability assume responsibility work well pressure part team responsible resourceful able implement change policies efficient supportive flexible ability work fastpaced intense environment smoothly visionary creative person meticulous worker attentive quality detail oriented able willing assist coworkers supervisors clients cooperative manner committed providing total quality work dependable employee common sense variety skills work well pressure meet deadlines work cooperatively wide range personalities proven ability gain customers confidence trust experience library educational aide august 2015 current company name city state green valley elementary north ridge elementary teaches students locate media library empowers students responsible individual library needs checks library accounts staff parents students organizes books keeps clean workspace process daily shelving needs library assist individual needs entire school office manager program director april 2014 current company name city state dojo work sold new owners 2015 stayed board new owners improved many areas business biggest improvements made things save money martial arts school work used website charged 300 month information needed therefore waste money came house system identified information tuition attendance rank students info etc needed daily basis get information quickly simply used excel program came sheet class modify easy use anyone access information need quickly timely without paying website paying lot internet phone called around verified price contract commercial account able negotiate great price bundle services sell lot merchandise martial arts gym set new whole sale accounts equipment uniform needs researched pricing equipment uniforms office needs ink paper paper towels modified suppliers able establish new relationships new pricing dojo relocated 2016 took new space planned everything bathroom remodel came complete redesign construction actually handled every aspect moving one location new location time limit 14 days moved opened doors new location christmasnew year holiday since working ata revised way communicate students parents updated facebook web page came monthly newsletter put place announcement board update webpage biweekly planned executed new rank testings tournaments birthday parties planned company events entire year advance increased customer satisfaction supported customers areas conflict resolution tuition issues problem solved cancel hold policy resolved turnaround time merchandise orders clarified rules equipment requirements writing revamped leadership program manage new student recruitment marketing needs student registration community outreach parent communications staff management ordering supplies bookkeeping upgrade selling receiving payments improved family parent relations school created implemented new schedule new calendar events worked closely owners design publish companys website handles record keeping testing contracts tuition payments inventory childrens ministry september 2009 may 2013 company name city state created warm welcoming environment children staff parents helped maintained employees volunteers schedule lead worship time small group discussions childrens activities sales associate june 2007 november 2009 company name city state increased sales productivity well guest service utilizing different methods communications established organized system daily needs answering emails fax phone calls learned essential business management skills learning complex computer system handling site visits clients customers team lead specialist october 2004 december 2006 company name city state managed electronics department handled exchanges returns purchases customer service complaints building displays inventory managing back stock managed team employees peak offpeak seasons included training education english journalism 2004 university new mexico city state english journalism general 2000 new mexico state university city state general high school diploma 2000 mayfield high school city state educational aide certification 2015 skills computer knowledge conflict resolution contracts clients customer satisfaction customer service electronics email fax ink inventory leadership management skills managing marketing access excel money office power point publisher word newsletter peak pricing receiving record keeping recruitment selling sales staff management phone skills phone upgrade website web page,ARTS
professional summary detailoriented enthusiastic educator 12 years experience higher education skilled designing curriculum various faculty members aim integrating technology meaningful ways seeking position instructional design professional organize plan implement effective educational practices exceptional ability manage multiple projects deadlinedriven dynamic environment enthusiastic new ideas experiences experience special instructor composition administration june 2008 current company name city state design firstyear composition curriculum assists least 25 faculty instructors composition semester using learning management system canvas created common college composition course shell template involved collaboration order design deliver effective course available user canvas immediate use currently used 25 faculty members modified documents within common college composition curriculum accessible meet ada regulations train supervise mentor new instructors college composition providing curriculum deliver implement professional development opportunities workshops many focus upon effective use technology within classroom including using various learning management systems helpful ways serve liaison english department center advising student achievement well division student affairs implement early intervention retention program called early performance entails recruiting participants creating documents train faculty participate plan implement monitor assess various courses consistent colorado state university objectives design test instructional methods utilize technology classroom meaningful ways collaborate team composition faculty write organize anthologies used composition classrooms across campus used across nation supervise manage train new composition instructors including planning organizing facilitating weeklong orientation year assess ensure instructors meet objectives goals courses english instructor january 2007 may 2008 company name city state planned implemented assessed various composition courses maintaining university objectives goals planned facilitated first year experience recitations helping freshmen understand culture unc successful university environment designed presented variety professional development opportunities including workshops matching teaching strategies various learning styles improved student writing skills tutor university writing lab graduate teaching assistant january 2005 december 2006 company name city state taught college research four sections taught freshmen composition four sections taught 20th century british literature english 356 dr sharon wilson one section designed implemented assessed lessons assignments composition literature classes collaborated instructors curriculum needs best practices language arts teacher august 2002 july 2004 company name city state taught english 9 english 10 creative writing argumentation debate mythology science fiction designed implemented assessed lessons focused variety writing assignments including personal narrative literary analysis poetry short stories creative writing business letters persuasion argumentation research essays using mla documentation provided assistance throughout drafting process development writing samples maintained strong connections parents colleagues administration relating progress success student performance well various programs sponsored forensics speech debate team throughout 20032004 school year including practices tournaments led several successful individuals triumph various categories critiqued individual performances judged numerous tournaments directed successful winter drama production christmas carol resulting additional funds drama program education master arts english december 2006 university northern colorado city state gpa recipient deans citation excellence award nominated deans outstanding thesis award english recipient deans citation excellence award nominated deans outstanding thesis award bachelor arts english education december 2001 colorado state university city state gpa cum laude english education cum laude current certificate teaching technology distance learning colorado state university online plus city state accomplishments st edition 2009 professional development facilitation plan facilitate bimonthly workshops continuing graduate teaching assistant instructors plan facilitate bimonthly workshops firstyear graduate teaching assistant instructors established maintain relationship visiting professors vietnams foreign trade university offering instruction composition curriculum navigation lms writing studio develop materials dissemination among composition faculty student affairscasas early performance program publications formal presentations pass oct 2015 pathways academic student success ep 2015 early performance student retention 7 role composition instructors ccccs 2014 student perceptions power behind podium pdi 2013 instructors use questions promote critical thinking thats good question pdi 2011 designing effective writing assignments mla 2006 iron eggs iron ages reading space smla 2006 goddess house five cs 2006 research notebooks five cs 2005 kinesthetic sentences publications conjunction csu composition program ethics higher education 2013 internet social media 2011 rhetoric green 2nd edition 2010 rhetoric green 1 skills ada canvas creative writing creative writing critical thinking documentation drafting english 9 english essays fiction focus funds instruction instructional design letters mentor organizing persuasion poetry progress recruiting research shell short stories speech teaching time management workshops writing skills composition,ARTS
pest control tech summary seeking position warehouse company use experience forklift driver order maintain inventories good clean environment become asset company ten years experience experienced forklift operator able receive cargo packing area report overage shortage damages delivery appropriate agents supervisors follow packing instructions indicated paperwork experience working lots different materials ability implement perform pms planned maintenance programs excellent ability use hand power tools applicable trade ability read understand follow safety procedures demonstrated ability follow oral written instructions able capable lifting 100lbs withstand extreme hot cold conditions capable prolonged physical effort fast problem solver ability respect deadlines efficiently interrelate workers department highlights shipping receiving safetyoriented production scheduling resultsoriented exceptional problem solver manufacturing background safety orientation training packing scanning orders multitasker safetyconscious customerservice focused strong communication skills natural leader valid la drivers license determined basic math skills lifts 100 pounds accomplishments used propane forklift load trailer warehouse prepared pallets following prescribed stacking arrangement properly tagging pallets earned perfect attendance record 3 years row assembled product containers crates recorded numbers units handled moved using daily production sheets work tickets packed containers repack damaged containers attended flight school education high school diploma basics 1998 stbernard high school city state experience company name city state pest control tech 082014 current maintained accurate stock records schedules recommended helped customers select merchandise based needsconfirmed appropriate changes made resolve customers problemsmanaged wide variety customer service administrative tasks resolve customer issues quickly efficiently company name city state warehouseshipping receiving 092012 082014 supervised material flow storage global order fulfillment selected products specific routes according pick sheets processed customs duties fees quickly release international shipments oversaw special orders afterhours urgent shipping jobs oversaw warehousing storage practices housekeeping received incoming shipments reviewed contents purchase order accuracy transported goods racks shelves vehicles worked rapid pace meet tight deadlines verified recorded count condition cargo received company name city state warehousedriver 072011 082012 selected products specific routes according pick sheets conducted monthly quarterly yearly inventories warehouse stock resolved service issues timely manner including coordinating processing returns retained valid proof insurance registration vehicle times maintained records required compliance state federal regulations delivered customer orders homes places business within established time frames interacted customers vendors friendly timely manner company name city state warehouseshipping receiving 082005 112011 maintained accurate stock records schedules selected products specific routes according pick sheets oversaw special orders afterhours urgent shipping jobs unloaded picked staged loaded products shipping conducted monthly quarterly yearly inventories warehouse stock reported inventory balances cycle counts erp wms systems received incoming shipments reviewed contents purchase order accuracy rotated stock code receiving date transported goods racks shelves vehicles worked rapid pace meet tight deadlines verified recorded count condition cargo received banded wrapped packaged cleaned equipment operated powered lift trucks floor sweepers pallet jacks forklifts safely 0 incident rate used propane forklift load trailer warehouse company name city state driverhelper 112004 082005 coordinated daily delivery schedules based customer schedules peak delivery times alternate routes obtained maintained proper delivery authorization pickup documentation conducted daily dot pretrip inspections according set checklist retained valid proof insurance registration vehicle times company name city state ao aviation ordanance 111998 052003 effective decisionmaker highpressure environments managed receipt storage issue ammunition processes completed multiple fire prevention safety training practiced followed safety regulations guidelines skills delivery forklifts inventory iso weapons organizing pick receiving safety scanner scanning shipping,AVIATION
engineering intern skills c python matlab git bash r sql basic experienced linuxunix using high performance computing clusters machine learning tools libraries scikitlearn pandas seaborn matplotlib tensorflow basic built xgboost model 775 accuracy kaggle titanic challenge computational fluid dynamics discrete element method codes cfddem openfoam cfdace® fluent® comsol® lammps liggghts reservoir fracture modeling tools cmg® reservoir simulation fracpro® fracture simulation analysis saphir pressure transient analysis experimental statistical methods sem afm confocal microscopy regression analysis statistical process control design experiments experience engineering intern 082016 122016 company name state project develop cavings transport model optimizing holecleaning operations developed solids transport model predicting cuttingscavings bed height holecleaning operation contrast conventional cfd models typically take several hours run novel numerical model obtain results within minutes enabling timely optimization well circulation schedule investigated competitive landscape designed commercialization plan numerical model leveraged experiences internal drilling experts aligned stakeholders throughout development process engineering intern 052016 082016 city state project optimize diverter pumping schedule better production performance well restimulation built simulator model proppant diverter slurry distribution plugandperf hydraulic fracturing operation derived simple proxy model substitute timeconsuming cfddem simulations predicting diverter transport perforation clusters simulation time drops 48 hours less 1 sec provided recommendations pumping schedule design fracturing treatment process engineer 042012 052013 company name city improve display yield statistical modeling process control tool modifications qualstar award nov 2012 completing two specific yield improvement tasks merely two months first time qmttw award engineers establishment optimized sealing process interferometric modulator imod display led 52 prefunctional yield increase increased time panel encapsulation station 73 92 leading two toolmodification projects involving group 5 equipment engineers 2 external support engineers japan proppantdiverter transport horizontal wells ut austin aug 2014present evaluate efficiency proppantdiverter transport perforated horizontal wells different slurry flow conditions using combined cfddem approach developed multivariate statistical model substitute traditional cfd model predicting proppant transport perforations various flow conditions computational cost dropped 5 orders magnitude accurately predicted dasmeasured proppant distribution field case less 10 error chuhsiang wu page 2 design selection gravel pack sand control screens ut austin jun 2013present develop analytical dem monte carlo models predicting sand production gravel packs sand control screens accurately predicted 6 sand production labtest results obtained operators less 15 error using developed model invented dembased approach extracting pore throat size distribution complex packings results show pore throat sizes within gravel packs usually 15 19 effective gravel size findings correspond remarkably well previous field observations enable optimization gravel pack designs 062010 company name designed highly mixingefficient serpentine channels biomedical detection devised mixing index quantify mixing efficiency two heterogeneous fluids flowing microfluidic channels interests spe translator nepal medical assistance group cofounder taiwan bionano youth initiative selected publications · wu ch sharma 2017 dembased approach evaluating pore throat size distribution filter medium powder technology issn 00325910 · wu ch sharma chanpura r et al 2017 factors governing predicted performance multilayered metalmesh screens spe drilling completion spe178955pa · wu ch sharma 2016 effect perforation geometry orientation proppant placement perforation clusters horizontal well paper spe179117ms presented spe hydraulic fracturing technology conference woodlands tx usa 911 february 2016 wu ch yi sharma 2017 proppant distribution among multiple perforation clusters horizontal wellbore paper spe184861ms presented spe hydraulic fracturing technology conference woodlands tx usa 2426 january 2017 · mondal wu ch sharma et al 2016 characterizing designing selecting metal mesh screens standalonescreen applications spe drill compl 31 2 8594 spe170935pa · mondal wu ch sharma 2016 coupled cfddem simulation hydrodynamic bridging constrictions int j multiph flow vol 84 pp 245263 issn 03019322 · zhang k chanpura r mondal wu ch sharma ayoub j parlar 2015 particle size education training may 2018 phd ut austin petroleum engineering scientific computation city state petroleum engineering scientific computation dissertation modeling particulate flows conduits porous media supervisor mukul sharma 3940 recipient conocophillips fellowship 2013 jack l thurber memorial endowed presidential scholarship jun 2010 ms national taiwan university mechanical engineering city taiwan mechanical engineering design mixingefficient microfluidic device biomedical applications 3940 jun 2008 bs national tsing hua university power mechanical engineering city taiwan power mechanical engineering presidential award scholarship 2006 2007 skills approach bash basic c competitive das design experiments functional labtest linux machine learning matlab modeling novel optimization process control programming proxy python simulation sql statistical process control supervisor unix additional information leadership volunteer · served second lieutenant artillery company taiwan army 20102011 · qualstar award qualcomm 2012 2013 · qualcomm knowhow incentive award qualcomm 2013 · technical editor spe journal spe drilling completion spe production operations 2017present · volunteer experience spe translator nepal medical assistance group cofounder taiwan bionano youth initiative selected publications · wu ch sharma 2017 dembased approach evaluating pore throat size distribution filter medium powder technology issn 00325910 · wu ch sharma chanpura r et al 2017 factors governing predicted performance multilayered metalmesh screens spe drilling completion spe178955pa · wu ch sharma 2016 effect perforation geometry orientation proppant placement perforation clusters horizontal well paper spe179117ms presented spe hydraulic fracturing technology conference woodlands tx usa 911 february 2016 wu ch yi sharma 2017 proppant distribution among multiple perforation clusters horizontal wellbore paper spe184861ms presented spe hydraulic fracturing technology conference woodlands tx usa 2426 january 2017 · mondal wu ch sharma et al 2016 characterizing designing selecting metal mesh screens standalonescreen applications spe drill compl 31 2 8594 spe170935pa · mondal wu ch sharma 2016 coupled cfddem simulation hydrodynamic bridging constrictions int j multiph flow vol 84 pp 245263 issn 03019322 · zhang k chanpura r mondal wu ch sharma ayoub j parlar 2015 particle size distribution measurement techniques relevance irrelevance sand control design spe drill compl 30 2 164174 spe168152pa,ENGINEERING
administrator information technology summary advanced desktop support leadmanager 14 plus years experience information technology field providing tier ii iii technical support demonstrated highly advanced troubleshooting techniques resolving enduser issues swift efficiency going beyond sla 15 plus years experience working united senate endusers across multiple technological platforms experience company name administrator information technology city january 17th 2007 present research implement support new technologies support developing public policy implement support 175person infrastructure upgrades train technical general staff support processes troubleshooting techniques establishes system specifications conferring users analyzing workflow access information security requirements designing system infrastructure establishes system planning executing selection installation configuration testing pc server hardware software lan wan networks operating system management systems defining system operational policies procedures maintains system performance performing system monitoring analysis performance tuning troubleshooting system hardware software networks operating system management systems designing running system loadstress testing escalating application problems vendor secures system developing system access monitoring control evaluation establishing testing disaster recovery policies procedures completing backups maintaining documentation prepares users designing conducting training programs providing references support upgrades system conferring vendors services developing testing evaluating installing enhancements new software meets financial requirements submitting information budgets monitoring expenses entire leadership conference protects organizations value keeping information confidential company name united states senate network support engineer city august 17th 20004 2006 integrated selected developed procedures support 3rd party provided support software printing network access issues entire senate community provided senior level support internal help desk operations worked integrating 3rd party software responsible installation configuration support capitol correspond sql database trouble shooting hp printer issues worked connecting configuring pcs nt servers network assure hw software working smoothly within environment provide desktop support crossplatform environment support ongoing development maintenance local area network support effective security systems backup systems updates perform special projects needed identify research recommend solutions technical issues needed company name united states senate software specialist city august 15th 2000 2004 provides client site level 2 support capitol correspond database management software running ms sql database responsible installation configuration support capitol correspond sql database provided client training use capitol correspond database trouble shooting ms sql troubleshooting printer issues provided client training use capitol correspond database worked connecting configuring pcs nt servers network provide desktop support crossplatform environment support ongoing development maintenance local area network support effective security systems backup systems updates perform special projects needed identify research recommend solutions technical issues needed education american military university 2014 master arts national security studies cyber security national security studies cyber security air force air command staff college 2013 state graduate certificate aerospace cyberspace joint professional education marymount university 2007 master science computer information systems management city state science computer information systems management marymount university 1999 bachelor science computer information systems city state computer information systems mcafee cyber institute certified cyber intelligence professional ccip 2016 professional affiliations member delta epsilon sigma honor society member intelligence national security alliance member senate information security group member council emerging national security affairs member partnership secure america publications congressional scholar certificate security policy comptia network security 2016 languages arabic fluent skills arabic backup budgets hardware client database database management designing disaster recovery documentation financial help desk hp local area network lan leadership access 2000 network networks nt servers pcs policies printer processes research sql ms sql desktop support training programs trouble shooting troubleshooting upgrades wan workflow,INFORMATION-TECHNOLOGY
ph inpatientfinancial advocate supervisor education training university phoenix 2013 master business administration buisniess city state us gpa gpa 387400 gpa 387400 university phoenix 2011 bachelor science human service management city state us gpa 396400 university phoenix 2009 associate arts health administration city state us gpa gpa 39740 gpa 39740 professional experience company name september 2015 ph inpatientfinancial advocate supervisor city state transition ph inpatientfinancial advocate supervisor meet weekly report high dollar inpatient accounts financial advocate roles helping selfpay patients interim supervisor additional outpatient department located downtown ph work rapid improvement team reduce denials within cds meet cashiers cds create consistent reporting collections supervisors employees graphs notification high collectors help creation 2016 financial application policy phs compliant 2016 501r rules create presentation financial assistance policy cds establish role financial advocates help nicu babies information social security disability needed establish new role financial advocates identify help underinsured financial assistance work patient advocates help patients questions regarding insurance inability pay work care coordination help patients obtain financial means receive appropriate level care needed company name november 2015 september 2015 ph patient service representative supervisor city state transition downtown ph psr supervisor implement monthly meetings bring unity psr department orchestrate change departmental culture create awareness hospital areas build teamwork attend high dollar meetings create weekly strategies inpatient collections establish collection goals increase monthly collections implement cross training employees multiple areas author time attendance policy cds patient access department build props patient access events company name january 2014 november 2015 rmc supervisor city state transition supervisor patient access departments rio rancho first supervisor successfully lead departments rust including southern high resort establish expectation crosstraining current new employees rio rancho eventually areas within cds improve employee retention patient access rio rancho improve employee satisfaction scores patient access rio rancho establish collection feedback rmc cashier rio rancho employees epic stabilization within adt department implement empibed management cds er volunteer help lead fund raising several charity programs campaigns rio rancho company name june 2012 january 2014 rmc er supervisor city state phs supervisor training completed ensure er coverage staffing levels appropriate 247 coverage implement oncall process employees partake rmc process improvement employee hiring retention greatly improve employee relations satisfaction er monitor improve er collections charge patient access week cds 2013 train employees prepare successful golive epic assist charity food drives help families community company name november 2008 june 2012 registrar iii city state work registrar following departments outpatient er day surgery pass inpatient gi lab pain spine physical therapy infusion patient service representative assist hiring selecting applicants open positions train new hires participate process improvements er act interim supervisor manger leave manage er schedule create pricing charts cpt codes radiology registration help collection strategies increase upfront er collections company name october 2005 november 2008 registrar city state work registrar following departments outpatient er day surgery gi lab register patients mpac hospital services verify patient eligibility via pol third party applications explain benefits collect patients company name may 1997 october 2005 repair technician city state manage warehouse coverage needed conduct oneonone team training certifications act liaison new hires including hr functions work computer based inventory system create workable service departments train new service techs cort stores several states including el paso denver salt lake city san diego phoenix successfully created marketing project sell repair touchup supplies stores name address company name june 1992 may 1997 service department manager city state manager service related aspects including repairs ordering scheduling provide excellent customer service selling furniture related issues meet furniture representative explore potential manufacturing issues viable solutions coordinate warehouse strategies distribution manager volunteer experience accounting agency cashiering coaching computer training cpt client excellent customer service customer service frontoffice general office hiring hr insurance inventory team building leadership marketing marketing sales mentor access excel powerpoint 2000 word microsoft word presentations processes project leadership repairs selling san scheduling seminars strategy phone author written,ADVOCATE
key holder sales planner summary art director strong background production management specializes sales fashion marketing editorial film making well versed team building creative planning extensive highprofile brand knowledge experience 032016 072016 key holder sales planner company name city state effectively controlled release proprietary confidential information general client lists created strategies develop expand existing customer sales resulted 6 increase monthly sales maintained productive relationships existing clients exceptional personal followup sales worked directly gm senior visual directors district leaders order achieve company sales goals month 102015 current editorial producer company name city state worked direct relation designer editorial production create look feel brand shot produced look books fall2015spring 2016 directed styling outfitting production cast 12 actors actresses collaborated modeling agencies stylists editors designers effectively elucidate altaf maaneshia brand production 092015 012016 editorial director company name city state carefully maintained 15000 worth brand merchandise carefully maintained 6000 worth production equipment managed campaign advertising budgets 4200 coproduced directed filmed editorial campaigns fallwinter 2015 merchandise collaborated brand representatives guarantee satisfaction advertisements managed editorial content postproduction distribution editors established maintained cooperative relationships representatives community consumer employee public interest groups regards product 082015 current mens fashion editor company name city state wrote unique text fashion websites including general branded content produced directed editorial campaigns response feedback creative director account teams clients liaised production companies photographers typographers designers printers order produce content publishing 072015 current sales professional company name city state maintained productive relationships existing clients exceptional followup sales maintained uptodate knowledge client buying habits identified customer needs market research study evaluated competitors performed market research monitored customer preferences determine focus sales efforts increased purchase totals recommending additional items worked management identify trends developments might influence sales 042014 012015 stylist visual artist sales company name city state manages projects according timeline seasonal changes reorganized sales floor meepany demands designed displays make store experience interactive engaging updates fashion accessories samples clientèle seasonal basis researched current past business performance using online systems available reports 032012 052012 intern creative design specialist company name city state organized maintained accessories clothing shooting area displayed presented clothing merchandise fashion shows planned organized corporate media special events assisted imaging team members product styling prep post production selected set motion picture film cameras accessories 012012 current production manager director company name city state observe sets locations potential problems determine filming lighting requirements supervise coordinates work camera lighting design sound crew members communicate actors approach characterization movement needed scene way rehearsals takes minimized education 2016 bachelor science production managment hunter university city state communicationjournalism media studies film studies creative writing 2014 bachelor science international affairs university ballarat city state australia ​ social science arts humanistic studies global politics international relations creative writing humanistic studies 21w skills film photography camera operating film directing art directing creative planning production management budgeting skills nonlinear editing creative writing product advertising editorial production managing advertising brand management strong interpersonal skills client contacts special events market research marketing strategies merchandising modeling selling trend awareness,APPAREL
engineering technician highlights pc operating systems microsoft office outlook internet experience company name city state engineering technician 012014 current analyze documentation ensure production accuracy use ms excel powerpoint create presentations spreadsheets engage engineering resolve production issues create maintain production training certifications generate training matrix determine eliminate training gaps conduct weekly safety audits reduce accidents ensure safe workplace use oracle track material transactions verify vendor material information print transfer orders point contact vendor ossr pm buyer planner manager many part issues initiate stock purge suspected discrepant material coordinate inspection disposition material manage weekly mrb meetings provide weekly dmr disposition metrics work suppliers resolve issues parts found manufacturing floor effectively manage dmrrts material initiated test remotes build activities support txz cover recycle effort sr initiation material preparation shipment japan company name city state consultant 122012 analyzed determined factors affecting networking needs including hardware attenuationinterference set dual network infrastructure utilizing wired wireless routers austin freenet dec 2012 assist design deployment server distribution updates various computer labs company name city state engineering technician 012011 122013 maintain documentation records analyze documentation ensure production accuracy managed incoming product shipping process assist manufacturing engineering team new product production quality procedures review production orders provide updates ensure production accuracy company name city state manufacturing lead 072004 122010 analyzed production orders schedules ascertain types quantities specifications planned production operations establishing priorities sequences utilized microsoft office document update status reports analyzed production reports resolved operational manufacturing problems ensure scheduling needs provided training supervision logistics coordination maintain training certification documentation aligned internal resources achieve ontime budget performance objectives analyzed reports consulted quality management engineering personnel solve problems interface customer monitor project progress cost assisted administration software database installation network systems assisted implementing production software high volume manufacturing environment coordinate product transition support team education business administration 2019 university phoenix texas business administration professional affiliations information systems security association issa skills budget hardware network systems database dec documentation inspection logistics meetings ms excel microsoft office outlook powerpoint network networking operating systems oracle personnel presentations progress quality maintain documentation routers safety scheduling shipping spreadsheets supervision,ENGINEERING
hr generalist summary peopleoriented resultsdriven professional outstanding communication skills extensive experience delivering topquality solutions highprofile clients seeking obtain position would allow apply current knowledge obtain new information grow company highlights word excel powerpoint darwin act attendance advisor erpas400 hris adp payroll paycor internet explorer outlook kronos ifas peoplesoft epicor winpak e2 wasp accomplishments created implemented employee requisition procedure developed executed employee internshipcoop program experience hr generalist sep 2014 current company name city state built department ground first hr person involved putting policies procedures place ensure compliance state federal law significant amount time energy spent building relationships management employees provide advice consultation supervisors executive management employment related matters administer employee benefits payroll workers compensation fmla personal leave unemployment training conduct workplace investigations beginning end ensure compliance aca facilitate employee engagement recruit open positions conduct employee onboarding exit interviews provide weekly monthly reports managers executives hr representative jul 2014 aug 2014 company name city state administer employee benefits unemployment fmla short term disability leaves process wage progressions revise manpower report weekly basis provide advice recommendations managers relating employee conduct performance improvement disciplinary actions terminations conduct grievance meetings union representatives keeping open line communication employees managers union representatives vital component position human resources coordinator mar 2014 jul 2014 company name city state process hr transaction requests chrysler facilities around us canada peoplesoft hr system responsible ensuring request complete compliant organizations sox guidelines hr generalist nov 2013 feb 2014 company name city state update employee attendance issue disciplinary action necessary schedule conduct hearings employees order determine higher levels discipline relation attendance code conduct violations conduct workplace investigations response employee complaints requires interviewing claimant accused witnesses collecting documentation creating investigative reports making recommendations plan action recruit open positions process new hire termination documents hr representative jul 2012 sep 2013 company name city state administer workers compensation claims unemployment claims wage progression employee evaluations exit interviews leaves absence family medical personal short term disability assist updating attendance system earned personal days grievances employee benefits 401k update manpower report weekly release management recruit open positions conduct new hire orientations familiar union contract work closely union representatives managers hr manager jan 2002 jul 2012 company name city state provide advice consultation employment related matters including federal state employment laws employee handbooks disciplinary action termination investigate assist resolving employee client complaints serve liaison clients order resolve complex human resources problems creative solutions serve consultant human resources matters including unemployment workers compensation employee benefits employee perks oversee administer workers compensation claims injury closed workers compensation carrier direct benefits administration assist clients writing implementation employee handbook ensure hr items completed promised required deadlines post job openings screen applicants conduct interviews provide recommendations hiring decisions conduct new hire orientation ongoing training strong communication departments essential ensuring tasks done properly timely education mba hr walsh college city state hr bachelors degree walsh college city state professional affiliations 2014present michigan judo development association board member 2014present certified nage kata instructor 2006present society human resource management 1995present volunteer judo instructor 19981999 united states olympic training center residentusa judo skills aca adp payroll as400 benefits benefits administration consultation erp hiring hris internet explorer kronos labor relations excel outlook powerpoint word organization development payroll peoplesoft personnel policies recruitment sox employee handbook,HR
teacher summary elementaryschool teacher many years success teaching classes developing childrens learning abilityagility known superior communication skills children parents staff desire inspire motivate children achieve best able inspire comfort build selfesteem demonstrating sound work ethics cultural sensitivitydiversity flexibility creativity mature professional teacher adapts new situations technologies ease adept lesson planning classroom management enthusiastic teacher superb leadership communication skills easily cultivates trusting productive relationships students parents teachers administration dedicated studentfocused teaching professional committed providing wellbalanced supportive engaging learning environment student dedicated educator committed creating classroom atmosphere stimulating encouraging supportive students highlights critical thinker title knowledge ieps knowledge learning assessments decisive flexible adaptive calm pressure mississippi teaching certificate elementary education endorsement urban public schools background standardized testing techniques accomplishments named “ teacher year ” 2009 experience teacher 012009 current company name city state observed assessed student performance kept thorough records progress implemented variety teaching methods lectures discussions demonstrations set communicated ground rules classroom based respect personal responsibility tutored children individually small groups help difficult subjects taught afterschool summer enrichment programs scheduled held parentteacher conferences keep parents uptodate childrens academic performance established positive relationships students parents fellow teachers school administrators employed broad range instructional techniques retain student interest maximize learning implemented remedial programs students requiring extra assistance took appropriate disciplinary measures students misbehaved improved students reading levels guided reading groups whole group instruction accepted coaching fellow teachers administrators immediately incorporated feedback worked outside normal hours available answer parent student questions used childrens literature teach reinforce reading writing grammar phonics enhanced reading skills use childrens literature readers theater story time taught students various stages cognitive linguistic social emotional development taught students exercise problem solving methodology techniques tests differentiated instruction according student ability skill level encouraged parents take active role childs education employed wide variety fiction nonfiction textual materials encourage students read independently adapted curriculum fit student needs provided individual smallgroup instruction necessary developed lesson plans class material combined instruction demonstration clearly communicate objectives class used variety classroom strategies lecture group discussion inquiry discovery maintained pleasant learning atmosphere class established reinforced standards behavior kept progress notes made reports tracked academic social development assigned graded homework class work prepared tests taught interpersonal skills resolved student problems timely sensitive conferral parentsteachersadministration teacher 012007 012009 company name city state planned prepared delivered instructional activities create environment children actively engaged learning experience identified adapted teaching resources order meet varying needs children different learning abilities learning abilities special education needs offered plans enhancement children encouraged engaged learning process maintained accurate teaching record monitored learning performance provide feedback progress prepared evaluated students performance monitor progress researched utilized variety learning materials resources technology methods internetlearning library team learning support develop classroom environment advised monitored children use new learning materials teaching equipment communicated cooperatively peers colleagues parents meet teaching goals ethical standards participated training programs educational courses keep date new teaching methods new developments teaching resources applied appropriate disciplinary measures necessary teacher intern 082006 122006 company name city state researched county curriculum guidelines develop implement longterm unit plans daily assignments worksheets art literature seventh grade inclusion classes collaborated special education teachers tailor instruction accommodate learning styles classroom evaluated performance behavior social development students utilized various media topresent lessons including powerpoint presentation visual art document camera comic life promoted student achievement daily implementing positive behavior interventions supports pbis participated weekly team meetings discuss behavioral academic interventions seventh graders initiated maintained contact parents discuss student success interventions education bachelor science reading 2006 delta state university city state english social studies professional affiliations mississippi department education jackson ms 2006 renewed 2011 skills academic art interpersonal skills instruction lesson plans notes materials meetings powerpoint camera progress teaching training programs microsoft excel microsoft office,TEACHER
manager professional summary experienced manager excellent client project management skills actionoriented strong ability communicate effectively technology executive business audiences experience company name may 2013 current manager city state new member enrollment new member services drive overall sales exceed gym goals perform merchandising tasks stocking remerchandising displaying new merchandise coordinate overall supervision training retail staff ensure sales performance goals met hire train develop club staff goals growth success positions within company performed duties ranging front desk babysitting class instruction whenever necessary charge digital media functions facebook instagram twitter company name november 2012 may 2013 manager city state overseeing personal training department selling conducting introductory certified personal training sessions ensuring trainersteam members consistent punctuality dress code compliance customer service focus responsible successful attainment company targets including revenue client retention company name january 2012 november 2012 personal trainer city state teaching clients proper exercise form using current techniques available providing clients motivation needed stay focused feel great creating programs designed ensure clients adhere fitness programs attending gym regularly maximizing total gym experience optimum results company name january 2011 january 2012 personal trainersmall group instructor city state delivering personal training sessions well teaching high quality group fitness classes driving personal training business growth elevating member experience actively engaging members fitness floor enhance fitness journey conducting fitness orientations drive personal training revenue overall accountability ensuring fitness equipment maintained fitness floor meets exceeds operational excellence standards company name january 2009 january 2010 quality assurance specialist city state senior quality assurance specialist sterling infosystems inc supervised corrected orders entered order creation specialists order maintain quality controls assist employee performance training personally managed orders accounts highprofile clients assure rigid requirements client needs company policies adhered order creation specialists internal external office locations company name january 2008 january 2009 verifications specialist city state determine appropriate documentation necessary variety background checks including regulated various government agencies confirm forwarded proper parties assess orders sure related materials associated correct orders computerized file systems provided additional support orders entering data received computer system requesting additional information related parties correcting errors departmental reports company name january 2006 january 2007 customer service associate city state provided service patrons assisting shopping experience handled variety different checkout transactions customers timely accurate manner responded customer needs ensure situations promptly resolved accountable cash register funds including preparation deposits assisted general store maintenance stock levels appropriate education hofstra 2012 bachelor arts exercise science city state usa nassau community college 2016 psychologybusiness city state usa attending college fields psychology business management order promote expertise aspects customer service management overall certifications american heart association cpraed certified american council exercise certified personal trainer american council exercise certified lifestyle weight management coach american council exercise certified health coach international fitness professionals association certified tai chichi kung instructor boxing fitness institute certified boxing fitness trainer boxing fitness institute certified advanced boxing fitness trainer professional affiliations volunteer class instructor peninsula counseling center 2014 present volunteer personal trainer personal training institute 2011 volunteer server new york military academy 2006 volunteer server us military academywest point 2006 skills excellent working knowledge computer hardware technology general proficiency microsoft windows office applications,FITNESS
digital project manager highlights html css ms office magento simparel active collab as400 visuality pro familiar google analytics photoshop axure ftp systems managed integrations kwi blue cherry avalara smart focus exact target quiet logistics bergen logistics pay pal authorizenet international checkout experience digital project manager 012015 current company name city state liaison creative marketing studio ecommerce divisions reporting directly studio director route creative assets tommycom including biweekly site refreshes blog posts global campaign initiatives serve main point contact creative teams third party agencies internal departments special site projects paid digital advertising projects well requests wholesale company stores manage daytoday priorities team designers inhouse developer established efficient work flow processes spearheading alignment us global creative teams ecommerce project manager 012013 012015 company name city state managed daytoday business functional technical enhancements ecommerce platforms multiple fashion brands spanning product management third party integrations spearheaded projects work cross functionally designers developers third party agencies drive innovation best practice meeting business goals time budget operational responsibilities included product uploads product merchandising content management generating analyzing reports interacting logistics fulfillment centers well third party vendors managed site builds redesigns added functionality features liaised clients designers developers projects ensure project requirements goals thoroughly accurately translated parties spearheaded multiple integrations erp pos systems payment gateways email service providers tax compliance vendors worked closely marketing design teams help create assets content marketing campaigns headed client meetings coordinate multiple tasks project deadlines using project tracking tools adjust schedules based new inquiries fluctuating needs account executive 012012 012013 company name city state developed implemented business strategies new dress brand reporting directly president held responsible specialty account business grew account base 50 one year generating 500000 additional sales operational logistical responsibility company including order management coordinating finance team communicating delivery changes accounts merchandised deliveries design team provided design direction based sales analysis represented brand regional markets managed regional reps dallas atlanta las vegas nyc account executive 012008 012012 company name city state managed specialty store business annual volume 35 million reporting directly president sales ceo grew account base 25 generating 230000 additional sales yearly consistently exceeded seasonal goals 1530 contributed 4 million european private label sales analyzed sales plan yearoveryear reporting feedback president sales creative director ceo represented company trade shows regional markets nyc las vegas dallas consistently exceeded show goals 3540 presented new collections best sellers private label buyers selected prints fabrics match storyboards communicated needs fabric research development team well print design team ensure maximized possibilities sales success sales associate 012007 012008 company name city state assisted marketing selling internal operations across portfolio licensed private label eyewear brands including david yurman cole haan betsey johnson leiber eyewear cache ann taylor opened 20 new specialty accounts resulting 100000 additional sales education general assembly frontend web development university kentucky bba marketing fashion merchandising marist college marketing fashion merchandising skills net photoshop advertising as400 budget bi business strategies com content content management creative director css client clients delivery direction ecommerce email erp fashion features finance focus ftp functional gateways google analytics html innovation logistics director marketing meetings merchandising ms office developer order management pal pos print design processes product management reporting research selling sales sales analysis tax compliance trade shows web development,DIGITAL-MEDIA
staff pharmacist summary patient professional excellence oriented pharmacist doctor pharmacy master science degrees nine years retail experience providing outstanding pharmacy services highvolume setting strong background science clinical pharmacology excellent interpersonal skills track record establishing positive relationships customers coworkers medical professionals insurance providers enthusiastic acquiring new clinical knowledge experience hospital setting committed providing highest quality pharmaceutical services personal patient care essential link disease management dedicated deliver peak performance well fast accurate medication dispensing capable able demonstrate versatility adapting everyincreasing complexity healthcare industry highlights strong diverse science background strong academic skills strong decisionmaking ability prescription dispensing compounding drug interaction assessment clinical interventions product safety quality assurance exceptional patient care proficient software word excel powerpoint access ability identify solve potential problem high personal professional ethics creative cognitive skills pharmaceutical research data analysis efficient accurate exceptional attention details excellent telephone etiquette ability listen communicate articulate manner high level organizational personal skills customer coworker relationship management personal level achievements recognized ability manage high volume patient accounts consult hundreds physicians patients fill prescriptions review side effects discuss drug interactions resolve medication delivery problems improved druginventory management system reduce waste eliminate back orders cultivated strong network community resulting new patient enrollments improved morale coworkers rewarding good work performance leading example using humor diffuse stressful situations translated pharmacy communications russian speaking customers recruited new customers professional experience 122002 042009 staff pharmacist company name city state manage ancillary staff fulfilling 1500 prescriptions weekly consult physicians patients regard medication dosage drug interactions medical equipment disease management potential side effects prescription otc medications dispense compound prescriptions maintain accurate patient records dosing information directions use interact hmos insurance providers concerning billingreimbursement issues keep abreast new developments within pharmaceutical industry proficiently processed dispensed written oral electronic prescriptions conducted drug utilization reviews drug interventions therapy management provided critical information advice customers regarding possible drug interactions side effects dosage proper medication storage strictly maintained customer patient confidentiality maintained proper storage security conditions drugs mastered heb pharmacy standard operating procedures sops maintained updated records pharmacy files patient profiles charge system files inventories poison controlled drug registries calculated weighed measured mixed ingredients expert precision advised customers selection counter products healthcare supplies dietary herbal supplements consistently upheld proper pharmacy general safety procedures standards oversaw pharmacy technicians drug preparation distribution activities provide safe efficient care patients followed state federal record keeping guidelines legend drugs controlled substances appropriately resolved customer issues complaints questions managed pharmacy inventory proper medication ordering returns interstore transfers 011998 112002 pharmacy intern company name city state 121995 091998 pharmacy technician company name city state 011990 111993 electronics technician company name city state worked closely team engineers technician maintained troubleshoot electronic computer based equipment recorded precision measurements electronic devices test completed database created graphics checked final reports accuracy supported engineering team customer service representative 011990 041991 teaching assistant laboratory supervisor company name city state supervised helped students laboratory experiments soldered assembled laboratory equipment maintained proper laboratory general safety procedures standards including department cleanliness education 2002 doctor pharmacy pharmaceutics massachusetts college pharmacy health science city state usa clinical rotations beth israel deaconess medical center infectious disease boston childrens hospital center poison control prevention beverly hospital inpatient ambulatory care boston dialysis center 1992 master science hardware engineering university information technology mechanics optics city russia certifications good standing massachusetts board pharmacy skills integrity honesty compassion courtesy excellent interpersonal skills high level analytical cognitive skills selfdisciplined selfmotivated,INFORMATION-TECHNOLOGY
substitute teacher summary receiving education psychology pursuing teaching certificationha best professional accomplishment achieved teaching absence teacher helped understand background implement strategist teach sales manager successful relationship team building motivates sales teams exceed sales goals track record consistently achieving employee retention skilled leading teams set recordhigh sales figures expand existing territories develop new accounts achieve recordsetting revenue gains talented effective multi tasking reaching sales targets builds loyalty longterm relationships customers business development executive experienced aspects sales marketing contract negotiation account management driven professional effectively builds loyalty longterm relationships customers consistently exceeding sales targets accomplishments 8620 spectrum center blvd san diego ca 92123 accomplishments attentive sales manager track record consistently achieving employee retention sales goals 8 years sales customer service personnel payroll management driven exceed goals expectations talented sales professional effective multitasking reaching sales targets builds loyalty longterm relationships customers experience substitute teacher 012016 current company name manage classrooms help children throughout day assessing lesson day maintaining discipline classroom 102011 012017 company name city state advised prospective employees various tips tricks would assist gaining employment organization implement effective hr policies ensure practices following labor employment regulations increased employee retention 90 rigorously maintaining positive work environment develop targeted outreach recruitment programs recruit minorities meet affirmative action requirements created website embedded database ftp functionality enable online recruitment organization reducing recruitment costs 10 develop user friendly application forms questionnaires used organization staff recruitment interviewing arbitrate labor disputes collaboration legal department operations sales manager 092008 102011 company name city state established operational objectives work plans delegated assignments subordinate managers supervised team 15 area managers 35 associates developed executive presentations reports facilitate project evaluation process improvement directed planning budgeting vendor selection quality assurance efforts defined clear targets objectives communicated team members reviewed sales customer concerns new opportunities drive business strategy weekly planning sessions assessed vendor products maintained positive vendor relations supported sales team writing proposals closing contracts developed quarterly annual sales department budgets developed comprehensive training program new sales associates reviewed operational records reports project sales determine profitability trained incoming sales team members maintained knowledge current sales promotions policies regarding payment exchanges security practices insurance agent 082005 082008 fred loya insurance eagle pass tx 78852 met existing prospective clients week select appropriate insurance policies calculated quotes educated potential clients insurance options tracked progress outstanding insurance claims calculated premiums established payment methods sales identified solicited sales prospects agency databases evaluated leads obtained direct referrals lead databases cold calling modeled exceptional customer service skills appropriate diagnostic sales techniques collected premiums effective date coverage contributed ideas offered constructive feedback weekly sales training meetings education training high school diploma 2000 eagle pass high school city state associate science medical 2009 kaplan university city state bachelor arts psychology minnor child development 2017 psychology child development languages fluent english spanish skills agency budgeting budgets business strategy closing cold calling interpersonal communication skills excellent communication oral contracts critical thinking clients client relations customer service customer service skills databases database fluent english forms ftp hr insurance leadership legal marketing meetings mergers acquisitions works organizational policies executive presentations problem solver process improvement progress proposals quality assurance recruitment sales sales training spanish strategic marketing supervision time management vendor relations website written,TEACHER
hr specialist horizontal engineer professional summary passionate hr specialist 10 years extensive experience completing reference checks preliminary phone interviews job advertisement preparation recruitment assistance like highly skilled performing human resource andor clerical functions personnel matters impacting business decisions extremely proficient creating managing administering hr systems aligning policies procedures compliance laws proven record maintaining departments data integrity possess positive attitude strong organizational skills attention detail accuracy skills word excel powerpoint outlook relevant coursework theories human communication oral communication customer service oriented resolves customer problems detailoriented oral communication writing skills employee relations manager coaching training payroll expertise works well group setting interpersonal skills staffing recruiting professional project management budget management purchasing excellent time management proficient ms office fast learner performance management strategies treats people respect keeps commitments inspires trust others works integrity multitasking ability ability learn quickly time management work history hr specialist horizontal engineer 092007 current company name carried recruitment processes including headhunting reaching potential candidates telephoneemail applicants resume screening interviewing applicants processed background checks shortlisting finalizing hiring closing vacancies carried employee orientations processed new hire paperwork ensuring compliance company requirements time created organized updated maintained personnel files hr database managed coordinated employee training development programs communicated management executives creation refreshing andor interpreting policy changes provided administrative support hr functions including filing copying general correspondence supportpreparation meetings trainings orientations executive travelling etc analyze information grade stakes placing drive bulldozers road graders heavy equipment level earth clear grub strip excavate backfill stockpile push scraper tractor crawler developed new process employee evaluation resulted marked performance improvements obtained documents clearances certificates approvals local state federal agencies shipping clerk 032015 current company name – city state read customer order work order shipping order requisition determine items moved gathered distributed shipped go person throughout site departments answer questions resolve issues associated shipping processes utilizing organizational communication skills train new hires shipping operations give progress reports area supervisor gathered information via sap system checked accurate data give nightly reports team well supervisors leadreport specialist 072014 012015 company name – city state performed financial data analysis implemented improved reporting tools prepared presentations developed project plans automated manual data processes help macros collected useful information related customers suppliers industry transformed data charts graphs easier analysis interpretation drafted proposals created web analytics report performance review excerpts jocelyn works well clients customers individuals use receive services products work unit produces including general public individuals work agency agencies organizations outside government assess needs provide information assistance resolve problems satisfy expectations knows available products services committed providing quality products services jocelyn open change new information adapts behavior work methods response new information changing conditions unexpected obstacles effectively deals ambiguity education bachelor science business administrattion 2018 grantham university city gpa 37 coursework speech communication sociology psychology coursework professional prospecting skills certification human resource 2008 ait city skills administrative support agency charts closing coaching communication skills interpersonal skills oral communication copying clients customer service data analysis database detailoriented email employee relations employee training engineer filing financial government graphs hiring human resource hr interpretation macros meetings excel outlook powerpoint word works multitasking organizational payroll performance management personnel presentations processes progress project plans proposals quality read recruiting recruitment reporting sap shipping staffing supervisor telephone time management writing skills additional information awardsrecognition received promotion outstanding job company 2011 received recognition pushing product company 2012 received 100 gift card weekly highest production week 2012 accomplishments process improvement created new departmental procedures manual assessed organizational training needs supervision supervised team 100 staff members creative problem solving resolved product issue consumer testing computer proficiency used microsoft excel develop inventory tracking spreadsheets,HR
consultant qualifications senior infrastructure specialist 7 years oem administration 6 years dba administration masters computer applications mca seasoned technical specialist providing business infrastructure solutions services support according defined processes overall experience spanning 12 years worked oracle period 11 years tremendous track record support area multiple products applications great level consistency excellence expertise includes expertise includes project management oracle enterprise manager implementation specialist weblogic server administration incident management database administration oracle cloud operations people management itil service management operations management change management aws process capability technical support 24x7 systems technical skills skills experience total years last used operating system linux hpunix solaris windows 9 12 2016 work experience july 2016 company name consultant collaborate clients customers ensure successful implementations includes implement oem 12c setup apply bp plugins performance monitoring notification set installupgradepatch oracle database performance tuning installupgradepatch oracle weblogic servers deploy applications december 2014 june 2016 company name city manager managed team enterprise manager cloud controlcloudem12c oracle public cloud supports facilitates end end monitoring solutions oracle cloud services manage global team cloudem administration oem 11g12c create plans work team execute project plan building new em sites cloudem customers administer recruit work new team members bring board quick time writing technical documents help team members executing new projects provide technical guidance throughout project life cycle process development continual manner provide trouble shooting assistance february 2005 november 2014 principal systems consultant part oracle public clouds monitoring solution team cloudem operations team monitoring included 20000 database double number fusion middleware targets zfs targets making enterprise manager source truth monitoring inventory storage solution oracle public cloud cloudem operations team supports multiple em sites across oracle fleet ever growing portfolio oracle constantly adding new data centers new site added job team build new em environments operations team provides physically installed servers exadata exalogic go build enterprise manager site includes building grid database installing oms agents configuring em ssl sso working set tas sdi provisioning services sites monitor saas software service andor paas platform service environments projects varying building new environments different data centers building disaster recovery environments oracle management server upgrades new releases database upgrades applying critical bundle patches updates ensuring high availability customers installation oracle softwaredatabases upgrade grid database 10g 1120311204 11g 12c apply database psu patches one patches environment every possible database bugs responsible tuning oracle applications database run unix server achieve optimal performance proficient knowledge rac configuration implemented building 20 different oem sites various oracle cloud data centers deploy oms upgrade oms plugins applying bp top oms infrastructure implement backup recovery procedures using rman oracle databases test regularly conjunction operations administerupgradepatch oracle weblogic servers april 2004 february 2005 company name associate consultant installation oracle software linux boxes creating tablespaces database files based ofa model managing database security creating assigning appropriate roles privileges required application administration oracle 10g application server performance tuning using explain plan sql trace tkprof rda statspack applying patches backend changes monitoring backup schedules provided 24x7 call production support database reorganizations reduce fragmentations monitoring alert logs trace files check database health corruption education training mca madurai kamaraj university university madras rkm vivekananda college trainings certifictaions six sigma green belt certified itil v3 foundation certified oracle dba 10g11g admin workshop ii ocp oracle weblogic serverapplication server 11g administration oracle 10g11g rac dba training exadata database machine administration workshop pmp project management professional training pursuing aws solution architect associate certification bsc math bsc math skills architect backup c change management strong interpersonal skills excellent communication computer applications clients database administration dba databases database disaster recovery inventory support itil linux people management managing excel ms project windows middleware enterprise operating system operations management oracle applications oracle application server oracle enterprise manager oracle oracle dba oracle database organizational skills people skills excellent presentation skills primavera process development processes project management quick servers six sigma solaris sql ssl technical support trouble shooting troubleshooting hpunix unix upgrades upgrade visio weblogic win runner,CONSULTANT
information technology support specialistnetwork specialist pc technician consultant customer work experience company name city state information technology support specialist network specialist pc technician consultant customer engineer 012011 current 10 years experience industry provided technical leadership design deployment operation hardware software built implemented sold numerous computers systems instrumental service environment systems using latest processor technologies like intel amd processors also helpdesk support experience systems analyst strong leadership management systems devices including limited dell hp ibm microsoft software packages setting maintaining networks small businesses setting cmos bios installing software applications fill customers needs also active directory administration novel windows strong experience data migration using robocopy professionalexperience apollo suntrust eis data migration project nonbranch analyze server space data determine needed space network attached storage nas run tbackups novel servers using edirectorynds report generator order determine users different groups throughout network use carbon copy remote users computer move pst files home h drive server local computer reconfigure outlook use file new location use robocopy scripts copy user data h drive new folder nas use remote desktop connection connect clusters robocopy files old servers new clusters nas assist command center conference call verify branch teammates access h drives drives 800am 1200noon twice week attend project meetings communicate coordinate data migration centralization activities nonbranch personnel work effort may performed remotely using remote migration tools perform premigration communication migration email pst files perform premigration communication user data migration initiate manage scripts hdrive shared drive migrations 30 novell windows servers manage command center support day 1 day 2 command center expected handle approximately 50 end user calls per week update sharepoint caller incident information reported day 1 day 2 daily command center reporting include summary reason call solution provided problem status number calls type perform hdrive shared drive analysis suntrust servers shared drive space 1000gb per server hdrive capacity approximately 5 gb per authorized user 50000 authorized users need migrated perform postmigration communication email pst back instructions identify line business assignment end user using active directory tool change active directory rights permissions needed support end user access new central data location hdrives hdrive migrations central data storage need performed following 30 novell windows servers perform hdrive shared drive data migration approximately 1500 end users weekly perform shared drive user drive analysis 30 novell windows servers identify number volumes per server identify size volumes per server use netware console one discover update login scripts pertinent data migrated using norm novell remote management novell tree size windows identify number size simple files type doc xls pdf ppttxtjpg shared volumes using norm novell remote management novell tree size windows identify number size complex files type mdbpstexebatvbvbscomcabtif shared volumes identify lines business accessing shared folders charge cutovers search analyze servers decommissioned create submit tickets itsp move stale data servers migrated designated area analyzed erim group order deleted update migration project calendar designed purpose daily idea project members team create training manual procedures utilize srp project team order idea migration process company name city state customer engineer 122009 052010 prepare directory structures applying appropriate permissions users network attached storage nas send email notifications branch mgr asst mgr rom area mgrs order prepare centralization branch time send separate set notification nonbranch users working branch environment use carbon copy remote users computer move pst files home h drive server local computer reconfigure outlook use file new location use robocopy copy user data h drive new folder nas use remote desktop connection connect servers set scheduled tasks perform cutovers schedule dates needed logging 20 servers nightly verifying scheduled task running verify appropriate users original server folder nas appropriate permissions update active directory use new h drive break share old server users shared folders accomplish folder batch files server text files must moved archive folder keep count branches done assist command center conference call verify branch teammates access h drive drive 830am 1000am daily perform activities nonbranch teammates working branch environment must perform second notification branch send company name 072009 102009 responsible providing technical desktop support att upgrade project 7 att wireless stores duties performed include limited installation ingenico sigcap devices flash peripherals latest updates troubleshoot tickets using remedy application image configure computers 4qt09 rollout inventory 3qt09 equipment return vendor image configure managers laptops provide support retail stores company name 122008 052009 responsible network support recruiting team radisson hotel lead deployment 300 pc peripherals main building finish document inventory manager shipping receiving hardware install servers utilized forest educational background bachelor science information technology information technology support 2011 university phoenix oct information technology information technology support associate arts paralegal network engineering 2001 southern college paralegal network engineering diploma 2002 southern technical institute mcse net sec military 19891998 us army missouri florida mos12b combat engineer combat ready earned various awards excellent service participated relive efforts hurricane andrew 1992 skills active directory apollo army com hardware data migration dell email engineer flash hp ibm image intel inventory laptops leadership logging meetings microsoft software access mcse mos outlook sharepoint windows migration nds network attached storage nas nas network attached storage nas network support network networks novel novell netware pdf peripherals personnel processors receiving recruiting reporting retail servers scripts shipping installing software systems analyst desktop support troubleshoot type upgrade vb,INFORMATION-TECHNOLOGY
accountant summary general accounting procedures accounts payables costing billing accounts receivables cash management bank reconciliation payroll management finalisation accounts balance sheet accounting reports management knowledge lc documentation admin secretarial skills competencies proficient data entry management ability maintain high level accuracy preparing entering financial information ability work fast accurate manner good organizational analytical skills ability learn adapt quickly meet changing needs highlights sound knowledge computer accounting programs itravel financials erp myob tally quickbooks xpert leap accounting ms office applications like word excel powerpoint outlook internet applications good typing speed experience accountant october 2012 october 2014 company name city destination management company based dubai job description handled high volume payments including internal external reviewed supplier invoices ensure information appearing accurate complete reconciled statements sorting queries maintained listing accounts payable monitored accounts aging ensure payments date performed day day processing payments cheques telegraphic transfers online transfers etc ensured suppliers paid within established time limits accordance company policy overseen daily cash petty cash transactions tallying cash every day prepared monthend account reconciliations primarily bank accrual prepaid accounts post entries ensured confidentiality security financial files accountingfinance support required management accountant payables accounting clerk april 2011 october 2012 company name city boutique law firm specialises corporate property construction business sectors job description accounts payables reviewed invoices ensure information appearing accurate complete verified payable transactions comply financial policies procedures processed transaction reports aging payment etc data entry maintained listing accounts payable cash receipts petty cash expenses managed controlled cash receipts proper tracking ensured deposited bank daily basis order avoid discrepancies managed daily petty cash expenses reconciled physical cash advances daily bank reconciliation monitored bank transactions daily avoid irregularities also ease bank reconciliation thus keeping book balance uptodate accounting vouchers data entry prepared recorded various vouchers myob software month end closing financial reports maintained fixed assets master run monthly depreciation passed closing entries provided mis reports brs cfs ageing reports commission statement etc finalisation accounts annual audit assisted finance manager preparing relevant bs pl schedules per auditors requirements finalization accounts annual audit secretarial provided secretarial administrative support finance manager required junior accountant july 2008 april 2011 company name city boutique tmt firm set middle east cater exclusively legal needs companies individuals job description handled day day accounts related jobs including limited invoicing prepared sent timely accurate invoices clients email recorded invoices leap accounting software kept track clients funds separate trust account accounts receivables monitored receivables regularly worked clients ar team increase speed receivables prevented interruption service clients lead improvement financial performance company managed receivables activities cash application sending followup inquiries negotiating past due accounts worked resolved customer queries relation invoices communicating concerned fee earners participated weekly credit control meeting managing partner accounts payables verified suppliers invoices reconciled statements arranged timely accurate processing payments accordance companys payment strategy also arranged advance payments wherever necessary kept track statutory payments arranged funds advance clients pay statutory payments related trademarkpatentlicense registrationrenewal deadline payroll controlled updated employee records processed payroll petty cash managed daily cash expenses verified tallied physical cash balance accounting vouchers prepared maintained various vouchers recorded leap accounting software financial reports assisted finance manager preparing monthly financial reports secretarial performed secretarial duties related accounting department accountant cum secretary august 2005 july 2008 company name city general trading company dealing import export porcelain melamine stainless steel cookware crockery computers computer peripherals job description bookkeeping performed daily accounting activities ensured financial transactions captured proper accounts tally accounting software analyzed reviewed accounting provisions ensure expenses promptly regularized maintained general ledger trial balance p l ac balance sheet purchasing clearance shipments placed local overseas purchase orders supervision coordinated clearance import shipments arranged payments cheques bank transfer documentary collection letters credit etc costing ascertained various costs calculate sales price products sales actively supported company sales team coordinated sales details ensured deliveries carried agreed customers invoicing timely preparation dispatch invoices monthly sales analysis well sales reports cash management managed cash receipts petty cash expenses letter credit assisted opening lcs review follow opened lcs bank monitored bank transactions daily performed bank reconciliation finalisation accounts annual audit provided monthly annual financial reports management liaised auditors administration provided administrative secretarial support order ensure effective efficient office operations liaised banks insurance agencies creditors customers part day day operation education mcom master commerce university kerala india bcom bachelor commerce mahatma gandhi university state india certifications personal profile nationality indian driving license uae visa status husbands sponsorship languages known english hindi malayalam availability immediate skills accounting accounting software accounts payables accounts payable accounts receivables accrual administrative administrative support trial balance balance balance sheet bank reconciliation bank reconciliation bookkeeping book c driving license cash management closing computer peripherals credit clients data entry email english erp finance financials financial fixed assets funds general ledger hindi insurance internet applications invoicing languages law legal letters managing excel ms office applications office outlook powerpoint word mis myob negotiating payroll policies purchasing quickbooks sales sales analysis secretarial sound strategy supervision typing speed xpert,ACCOUNTANT
assistant principal summary educational administration assistant principal 12 years education exceptional people skills create monitor positive safe school cultural environment ensures growth students staff inspire motivation learn skilled building secure relationships communities parents students teachers core qualifications computer proficiency microsoft office suite adobe indesign adobe photoshop adobe illustrator cad quark xpress prezi goggle share documents mentor experience 10 years mentor experience students teachers motivating students ​behavior modification learning style assessment building relations goal setting team building problem solver professional experience assistant principal 082013 current company name city state supervise staff coordinate substitute schedule facilitate sub placement supervise monitor staff attendance assist staffing highly qualified teachers interview prospective candidates assist principal developing staff meetings coordinate staff development conduct staff observations conferences assist principal team building generate staff warnings supervise assign staff duties counseling serve student mentor counselor academic problems personal adjustments arise arrange meetings guardians reach solutionsadvise teachers parents counseling referral process foster student teacher relationships advise staff implementing classroom management strategies liaison school counseling services depelchin parent communication regularly meet parents discuss student issues course weakness areas inform parents school events school closures liaison parent teacher conferences student discipline policies teacher student conferences pto liaison design school newsletters authorize school reaches broadcast communication plan development plan coordinate supervise school activities plus clubs create staff directory create teachers manual ensure district polices procedures implemented initiate supervise risk student mentor program supervise plus coordinate award ceremonies athletic events graduations field trips fundraisers school safety coordinate school wide climate culture training modules conduct health safety meetings supervise health safety coordinate inter department training crises prevention intervention cpi coordinate building inspections ensure building permits current nspect fire extinguishers implement district student discipline policies procedure generate implement emergency operations plan conduct monthly fire safety drills supervise mandated state required safety training required reporting child abuse art teacher 082007 072013 company name city state art teacher taught art grades 68 collaborated staff administration vips volunteer parents support school events facilitated activities developed students physical emotional social growth fine arts director 082001 072007 company name city state teacher taught art grades 612 fine arts director developed reviewed fine arts curriculum facilitated training fine arts teachersmusic visual arts established coordinated professional development harmonys fine arts regional statewide training supervised evaluated mentor teachers proposed collaborated teachers plus administration devising strategies school competitions events international national state local level ​ sponsored field trips national international traveled students staff internationally chaperoned students turkey germany france holland ​ assisted grant writing ​ prepared recommendations students plus staff ​ initiated implemented fundraisers ​ guided 12th grade students adviser ​ sponsored school art clubs managed school wide festivals addition multicultural events education training educational administration 2011 prairie view university city state us member texas university system prairie view texas masters education – educational administration educational leadership counseling graduated summa cum laude 40 gpa bachelor science industrial design technology wentworth institute technology city state us wentworth institute technology boston massachusetts bachelor science industrial design technology mechanical engineering technology womens technical institute city state us associates applied sciencemechanical engineering technology womens technical institute boston massachusetts mechanical electrical drafting certificate mechanical electrical drafting cad certifications principal certificationmid management artec12 technology applicationsec12 teacherhighly qualified teen leadership communication application gifted talented certificate recognition exemplary contribution harmony certificate mechanical electrical drafting cad community involvement world refugee day june 21 2014 developed implemented fine arts activities assisted houston community muraldenver harbor park sponsored museum fine arts houstonmfah state vase monitor presenter judge affiliations counseling academic professional honor society internationalchi sigma iota american federations teachers union aft museum fine arts houston mfah texas art education association taea industrial designers society america idsa presentations professional presentations ​ regional visual arts scholastic events vase judge interviewer regional texas state jr vase competition interviewed middle high school art participants judged contending art work considered state vase completion regional vase monitor state vase presenter art presentationdemonstration ebru turkish marbling demonstrated turkish marbling art techniques hundreds texas state art student participantscompetitors university houston –clear lake leadership conference economic security crisis black womenmay 1999 topic banking investing entrepreneurships presented start maintain minority owned small business skills fundraising multi task management mentoring community relations creative problem solving,ARTS
sr network engineer summary bilingual network engineer offering indepth understanding infrastructure areas particularly network design implementation optimization wired wireless network detailoriented selfstarter demonstrated success initiating tracking reporting closing projects certifications cct data center ccnp ccna mcse security network skills routers cisco 17xx 18xx 26xx 28xx 37xx 38xx 39xx 72xx series asr 1k 9k series switches cisco 3550 3750 45xx 65xx series nexus 5k 2k 7k 9k load balancer cisco css f5 networks wan optimization cisco waas ppp multilink routing ospf eigrp bgp rip2 pbr route filtering redistribution summarization static routing switching vlan vtp stp pvst rpvst inter vlan routing multi layer switching multicast operations layer 3 switches ether channels transparent bridging lan ethernet fast ethernet gigabit ethernet fddi cddi token ring atm lan emulation wan leased lines 64k 155mb ppp hdlc channelized links e1t1e3t3 fiber optic circuits frame relay isdn load balancing various features services ios features hsrp glbp irdp nat snmp syslog ntp dhcp cdp dns tftp ftp management ip telephony ip telephony utilizing cisco routers fxofxsemt1isdn pri call manager publisher subscriber aaa architecture tacacs radius cisco acs security firewalls cisco asa firewalls 55xx ipsec ssl vpns ipsids dmz setup cbac cisco nac acl ios firewall features ios setup security features juniper ex 2200 ex 4200 ex 4500 mx480 series srx210 srx240 vpn remote vpn site site vpn dmvpn wireless site assessment using airmagnet ekahua adaptors​ installation configuration maintenance palo alto firewalls ​ work experience sr network engineer sep 2014 jul 2017 company name city state implementation vlans intervlan communication implementation hsrp vrrp glbp redundant routing protocols configuration mpls bgp eigrp installation configuration layer 3 switching infrastructure installation configuration mpls wan routers cisco call manager unity connection versions 71 86 administration cisco call manager unity connection operating system upgrades installation tacacs configuration administration network devices using authentication authorization accounting manage incidents change management projects system center service manager monitor active directory servers cisco network devices system center operations manager implementation management cisco prime network control system wireless network implementation management cisco mobility service engine wireless network sr network engineer nov 2011 aug 2014 company name city state responsible maintaining network 5000 users experienced troubleshooting network issues layers 1 2 3 experienced vlan assignment cisco brocade devices 8021x mab configurations experienced troubleshooting issues cisco brocade switchesrouters experienced trouble shooting spanning tree issues may occur hours responsible setup install switches routers includes configuration hardening cisco brocade responsible activating user printer vtc ports troubleshooting link inactivity daily basis well issues 8021x mab issues portchanneling linkaggregation vtp issues rsa key issues used knowledge base find solutions issues arose customers networks using proseries network program running windows server 2000 windows server 2003 r2 communicated team members successfully keep customer downtime minimum experienced troubleshooting network issues layers 1 2 3 experienced vlan assignment cisco brocade devices 8021x mab configurations responsible setup install switches routers includes configuration hardening cisco network engineer feb 2003 aug 2009 company name city state connected switches using trunk links ether channel responsible maintenance utilization vlans spanningtree hsrp vtp switched multilayer backbone catalyst switches implemented redundant load balancing technique internet applications switches routers support network technicians require training support problem resolution including performing diagnostics configuring network devices used network monitoring tool manage monitor troubleshoot network configured cisco ios feature set nat simple network management protocol snmp network security implementation received inbound calls technical nature independently resolved customer complaints concerns inquiries regarding internet connection troubleshoot wide range technical support issues connectivity problems authentication connection speed email configuration loss synchronization experience new employee mentoring training coaching education mba 2011 london school accountancy management city united kingdom pgdms management 2010 london school accountancy management city uk associate science science 2001 rizvi college arts science commerce city state india personal information authorized work us employer place birth hyderabad india date birth 1st november 1982 present resident birmingham al sex male status married hobbies international travel driving cooking movies music dinning,BPO
quality assurance advocate summary recently completed five years military service united states army tenure service acquired training experience variety areas including human resources management staff training operations management customer service personnel administration note resume progressed several levels leadership responsibilities excelled consistently exceeding organizational goals productivity quality based diverse experience extensive training strong work ethic confident would quickly become valuable member organization would pleasure meet person discuss qualifications thank time consideration look forward speaking end week sincerely jeanette bellamy obtain position utilizing skills achieve organizational goals highlights troubleshooting proficiency microsoft office expert strong activex troubleshooting skills dhcpdns ethernet firewall proficient ms office proficiency accomplished mobile devices proficient avg printers pc security systems patient diligent exceptional telephone etiquette experience quality assurance advocate august 2014 current company name city state time 40 hrsweek audit report customer interactions using current time warner cable quality program utilizing time warner cable quality database recording platforms analytics tools perform trend based auditing data entry calibrate consistency hold supervisor forums support new hire training via role play mentoring use speech analytics facilitate monitor trends active site level events supporting quality initiative may include mentoring new hire support recognition events etc signature home advisor may 2013 august 2014 company name city state time 40 hrsweek responsible providing quality service customers via phone account activation maintenance billing problem solving modification enhancement required deactivation maintains focus sales culture upselling products services existing customers making customer retention priority utilizes thorough knowledge billing system functions order entry processes twc marketing strategies pricing structure twc products services troubleshooting products services troubleshoots twc subscribers difficulty video data services utilizing available diagnostic tools retail sales consultant april 2012 april 2013 company name city state time 30 hrsweek sold products services offered company met sales objectives handle administrative aspects sale including completing customer contracts warranties pulling products inventory accepting customer payments filing completed orders maintained strong knowledge company products accessories pricing plans promotions service features leasing consultant july 2011 april 2012 company name city state time 30 hrsweek interacted prospective current residents explain apartment community units along benefits living achieve maximum occupancy net operating income responsible ensuring entire leasing process completed accordance policies procedures outlined management excellence series assisted preparing leasing paperwork ie applications lease agreements addenda employment checks credit checks leasing movein packets collecting safeguarding monies maintaining resident files completing service request forms intern student september 2010 may 2011 company name city state time 30 hrsweek analyzed resolved simple complex computer problems provided effective courteous timely responses requests service maintained confidentiality integrity information residing client systems well physical security systems integrated clients desktop systems supported rit systems servers human resource assistant may 2008 december 2009 company name city state time 40hrsweek conducted either preenlistment andor preaccession interview applicants questioned applicants obtain andor verify complete data required entry military service acquired training experience variety areas including human resources management staff training personnel administration broke assembled distributed applicant enlistment record packets services determined types orders pertinent information enlistment documents human resource manager november 2002 july 2007 company name city state time 40hrsweek completed five years us army gained upperlevel manager status participated complete revitalization overhaul us military general supervised employees inout processing 10000 employee records customer service employee personnel actions led company receiving one top finance awards responsible database accuracy 20000 employee records daily basis education bachelor science business administration computer information systems may 2013 north carolina central university city state business administration computer information systems master science administration justice law enforcement organizations march 2016 university phoenix city state law enforcement organizations associate applied science computer network systems december 2009 itt technical institute city state computer network systems interests itt technical institute gamma beta phi honor society nccu iota tau chapter phi beta lambda inc skills administrative army auditing benefits billing billing system cable contracts credit client clients customer service data entry database features filing finance focus forms human resources management inventory marketing strategies mentoring order entry personnel policies pricing problem solving processes quality receiving recording sales servers speech staff training supervisor phone trend troubleshooting video additional information activities itt technical institute gamma beta phi honor society nccu iota tau chapter phi beta lambda inc,ADVOCATE
consultant experience consultant 052017 current company name – city state managed project schedule local remote staff collect water main data update gis system develop business process productivity reports manage field book scanning project water main data collection project provide application support cis infor cmms neptune amr applications maintained sharepoint site department assist desktop support team desktop application user issues developed secure ftp scripts implementation cis amr applications ransomware attack utility solutions consultant 022006 042017 company name – city state install configured cityworks cmms application including xml modifications led configuration requirements gathering effort cityworks application implementation prepared provided training cis meter reading software cmms applications provided application support cis cmms amr applications developed data import file layouts crystal reports lucity cmms application performed system configuration lucity cmms application installed configured infor enterprise asset management 111 application sql server database led system administration team design configure user security infor public sector application led configuration requirements gathering effort infor public sector application upgrade provide application support cis cmms amr applications assisted city cleveland installation ami fixed network developed residential ami meter deployment schedule city cleveland ami project led team manage data interfaces city atlanta contractor systems amr replacement program develop business process reports manage automated meter reading meter replacement program city atlanta bureau drinking water ceoconsultant 022000 022006 company name – city state managed griffin technology group budget taxes expenses contracts hired managed employees including scheduling client appointments onsite pc support service developed crystal reports client management team manage business within customer information system installed configured crystal info server 7 developed plsql views handle difficult data issues reporting gathered requirements management reports application changes tracking software developed new applications using access visual basic application clients track new projects provided application support maximo maintenance management software cstar customer information system assisted system administrators infrastructure upgrades daily administration hpux servers information technology consultant 101999 121999 company name – city state developed new plsql stored procedures functions build financial summary data developed sql queries oracle 8 database information technology consultant 081999 101999 company name – city state created new system functionality using pro c code modified existing program fix errors processes worked dba build oracle triggers procedures test programs information technology consultant 051998 071999 company name – city state maintained enhanced c uniface program code unix shell scripts developed new application development environment future mmi software development developed new process replace outdated broken processes information technology specialist 041996 041998 company name – city state provided development services client clients site developed management reports using gqluser sybase sql server database os2 environment developed reports database using lotus approach 96 windows 95 environment modified maintained uniface 61 code windows nt environment migration uniface 52 os2 environment senior programmer 031994 041996 company name – city state develop maintain application using uniface 52 oracle 73 image software powerimage maintained oracle database including creating new tables triggers application support led sessions users collect requirements develop new features improve current features application education bachelor science computer science december 1993 georgia intitute technology city state computer science summary information technology professional 20 years experience working various roles possesses written verbal communication skills excellent interpersonal leadership skills highlights proficient software development life cycle project management oracle sql server databases proficient crystal reports windows unix environments automated meter reading utility billing systems shell scripting sharepoint programming languages cc plsql visual basic uniface php html xml skills application development lotus approach asset management billing systems book budget develop business business process analysis c c client management contracts crystal crystal reports client clients data collection dba databases database xml features financial ftp gis hpux html php image itil v access sharepoint windows windows 95 windows nt migration enterprise network oracle 73 oracle oracle database plsql oracle sql oracle 8 os2 pc support pro c processes programming project management reading reporting requirements gathering scanning scheduling servers scripts shell scripting software development sql sql server sybase sql server system administration system configuration tables taxes desktop support uniface 61 uniface uniface 52 unix unix shell scripts upgrades upgrade visual basic,INFORMATION-TECHNOLOGY
detective summary law enforcement professional 24 years experience investigating insurance fraud include health care providerbilling fraud disability workers compensation premium fraud property casualty fraud staged automobile collisions knowledgeable related crimes tax evasion grand theft identity theft mail fraud arson medicalmedicare fraud intricately connected insurance industry allied law enforcement agencies pursuit combat fraud highlights detective assigned health caredisability fraud program member san diego medical fraud task force public speakingoutreach insurance industry law enforcement awarded officer year 2011 peers 100 conviction rate presenter ca district attorneys association northern california fraud investigators association southern california fraud investigators association detailed report writing team leaderonsite supervisor executing search arrest warrants experience company name city state detective 061995 current assigned cdis health care disability fraud program since october 2010 obtained conviction largest disability long term care fraud case history san diego county investigate diverse complex cases involving single multiple suspects work cases independently little supervision extensive networking allied law enforcement agencies nicb well special investigative units claims managers several insurance companies generate fd1s consumer complaints competently evaluate evidentiary merit strength referral able identify red flags create appropriate case investigative plans write obtain judicial approval execute search arrest warrants serve team leader onsite supervisor executing gather analyze evidence billing medical records claims records payroll personnel records insurance policies police reports photographs consider appropriate criminal statutes case conduct interviews interrogations obtain confessions conduct skip tracing locate witnesses using databases field work maintain excellent working relationship san diego district attorneys office served first cdi detective assigned da premium fraud task force later assigned new urban grant task force testify court including grand jury cases testified expert witness premium fraud conduct surveillance stationary mobile firearms instructor six years serve field training officer mentor peers company name city state senior special investigator 091990 061995 investigated complex cases involving crimes employer tax evasion disability fraud unemployment fraud check forgery related crimes wrote served search warrants conducted interviewsinterrogations submitted cases successful criminal prosecution testified court made arrests defensive tactics instructor later assigned professional standards unit conducted background investigations peace officer candidates investigated crimes embezzlement forgery sexual harassment employee misconduct threats department employees company name city state special investigator 081989 091990 investigated violations penal code business professions code issued citations conducted undercover operations gathered evidence submitted cases successful criminal complaints testified court proficiencies writing fd1s consumer complaints identifying red flags evaluating fraud referrals outreach consumer industry training conduct interviews interrogations microsoft office suite use database searchesmethodologies skip tracing witness locating obtaining judicial approval search arrest warrants execute search arrest warrants testify court include grand jury testified expert witness surveillance stationary mobile use firearms emergency vehicle operations education bachelor arts criminal justice california state university fullerton city state usa law enforcement courses ca peace officer standards training post specialized law enforcement advanced post certificate courses include limited health care fraud staged auto collisions workers compensation fraud identity theft interview interrogation arrest controldefensive tactics sexual harassment cultural diversity racial profiling internal affairs investigations advanced firearms chain custody evidence handling search warrant procedures communication fire investigation organized crime emergency vehicle operation first aidcpr building entrymechanical breaching,AGRICULTURE
sales associate summary motivated sales associate 3 years sales customer service experience currently enrolled suffolk county community college studying culinary experience 032016 102016 sales associate company name city state interact customers work register answer calls 102014 032016 sales associatesmoothie maker company name city state interact customers organize inventory work register 092013 092014 sales associate company name city state organize shelves racksinventory work register answer calls interact customers education 2015 high school diploma high school city state suffolk county community college state skills good communicating interacting customers good time management selfmotivation good adaptability,SALES
marketing coordinator professional profile resultsoriented marketing proffesional drives company growth creative innovative marketing strategies qualifications tactical planning marketing sales specialist retail marketing organized efficient advanced computer proficiency pc mac customer relationship management crm excellent communication skills goaloriented business negotiation inspiring team leader bilingual english spanish financial reporting effective team player creative experience marketing coordinator jul 2012 apr 2016 company name city state taco palenque 18 locations 10 cities laredo cotulla san antonio new braunfels houston mission edinburg mcallen weslaco brownsville ​ palenque grill 5 locations 3 cities laredo mcallen san antonio pollo palenque 5 locations 2 cities laredo mcallen ​ managed developed improved schools food courts projetc taco palenque branch image change taco palenques branch fleet customer relations management creative producer concepts scripst tv radio advertising branches taco palenque pollo palenque palenque grill tensai sushi conceptual image creative al branches web content design development taco palenque palenque grill pollo palenque new product launching campaigns creative consumer trends analysis succesfully exceeded sales transactions goals different ltos marketing campaigns taco palenque improved store sales increasing ticket avg transactions strategic marketing programs lead aditional sales reaching new specific target markets coordination campaigns special events pricing franchisees financial analysis reporting tracking promos special sales taco palenque branch taco palenques palenque grills menu analysis engineering redisigning drivethru impovement project initiative development store opening event coordination official voiceover talent taco palenque palenque grill marketing campaign manager oct 2010 dec 2010 company name city state created organized executed un dia de tu salario regional marketing campaign 4 cities implementing creative adds public speechs media management working conjunction organizations reaching exceeding collect amount goal public relations coordinator mar 2010 jun 2010 company name city state sales team leader team five client relations supervisor customer database management public relations advisor jan 2010 mar 2010 company name city state customer service associate client relations client database management direct sales logistics coordinator sep 2008 oct 2009 company name city state organization development first international rally promoting gender equality youth laredos participated coordination events projects institute digital engagement supervisor auditor apr 2006 jun 2006 company name city state charge entire hotel opperation night shift reconciling hotel cashier transactions reviewing organizing compiling management reports timely basis ensuring accuracy guest billings communicating concerns andor related issues levels management performing guest service agent duties required including checkin checkout switchboard operation reservations front desk sep 2005 apr 2006 company name city state checkins checkouts walkins making online call reservations customers dealing customer related needs issues maintain guest history files guests issue safe deposit boxes guests ensure security key resolve discrepancies room status report housekeeping maintain complete knowledge times hotel featuresservices hours operation room types numbers layout decor appointments locations room rates special packages promotions ​ owner jan 2005 jan 2012 company name city state buysell cars trucks motorcycles heavy machinery among others dealer credential access us auctions buy different places states georgia florida oklahoma among others addition provide importexport services shipping goods vehicles education bba marketing advertising 2010 centro de estudios superiores royal city state mexico graduated first class 20062010 academic achievement president alumni society period 20082009 ​student government representative period 20082010 ​ founder secretary royal college lions club period 20082010 high school diploma 2005 instituto anglo español de nuevo laredo city state mexico personal information place birth tampico tamaulipas date birth frebruary 6th 1988 present resident nuevo laredo tamaulipas mexico sex male status single hobbies outdoor sports running hunting fishing interests marketing business development advertising sales management public relations corporate negociations administration training “ information management ” “ best service ” awarded hotel hilton garden inn nuevo laredo ​ talk express properly public presented centro educativo de expresion oral ceeo skills microsoft office programs proficiency tableau marketing software basic knowledge photoshop public speaker ​voiceover talent additional information participation forum youth proposal ” proposal “ creation municipal institute culture winner organized fundación colosio ac nuevo laredo logistics support hug ceremony organized washingtons birthday celebration association wbca logistics support anheuser bush parade organized washingtons birthday celebration association wbca logistics coordination mexican night presentation mr mrs international organized lulac council 12 binational affairs logistics support regional municipality assistant director mr gerardo lozano rendón logistics support regional municipality organization presidential logistics,PUBLIC-RELATIONS
sales associate summary career sales customer satisfaction grow business development highlights bilingual exceptional customer service skills established track record exceptional sales results compelling leadership skills trained business development accomplishments awarded 4 times best sales representative row 2014awarded customer services excellence twice 2014 awarded top sales rep 2015 experience sales associate september 2017 current company name city state exceed sales goals 224 implementing strategic sales tactics generate new leads creating professional relationships within otf community well business business community outreach going clients relates members experience ensuring members potential members positive lasting experience assisting studio manager keeping team clients motivated smiling friendly positive environment increasing revenue retail studio exceeding retail goal monthly basis conducting telephone calls following previous prospects new joins proper onboarding otf clients utilizing client take form proper hand hand coaches ​ ​ sales representative july 2016 september 2016 company name city state established new customer accounts updated database customer sales information generated high volume referrals coldcalled prospective customers build relationship residential sales specialist january 2013 january 2016 company name city state responsible selling tv cable internet phone services onsite properties increase penetration 97 revenue multiple properties internet phone services install managing vip major customers accounts upsold addon services existing customers generating incremental revenue trained sales teams educational products seminars special events worked closely company executives identify new business opportunities securing prepared monthly commissions payroll reports 10 sales representatives answered customers questions products prices availability uses credit terms developed executed annual sales plans strategies miami west palm territory monitored market conditions product innovations competitor activity adjusted account sales approach address latest market developments education media production yet graduated 2004 art institute ft lauderdale city state high school diploma 2002 coconut creek high school city state academic high school graduate languages fluent spanish skills billing credit customer service experienced filemaker managing major accounts vip customers media production managing new construction properties great selling skills supervisor exceptional customer services skills,SALES
manager summary recent college graduate degree psychology miner business posses 5 years experience various fields customer service management throughout years undertaken several jobs positions internships placements enabled develop specific industry experience also valuable transferable skill sets fastpaced sector management marketing public relations exceedingly motivated astute individual seek apply current skill sets strong visualization skills communications leadership organizational skills rewarding field event planning bring zealous strategic values education majorpsychology minor business mercy college may 2014 bachelor science psychology city state relevant course work developmental psychology cognitive psychology historical psychology experience company name september 2011 current manager city state oversee staff reservations great customer trendy manhattan restaurant plan shift schedules staff monitor daily product deliveries inventory maintaining equipment adhering health safety precautions making sure kitchen dining areas follow health code standards keeping records practices health inspectors solving employee customer problems personally increased restaurant traffic creating awareness happy hours deals specials weekly events use social media outlets instagram facebook company name january 2015 may 2015 intern city state support design development team fashion accessories hats department update line sheets according changes made samples track organize prepare sample orders various sales marketing photography departments needed successfully organize show room effectively display products merchandising vender meetings research popular hat trends season develop trend boards shown potential buyers displayed showroom research compile color trends upcoming season match color pantones demonstrate leadership skills assertiveness intellectual curiosity company name september 2013 august 2014 ticket office manager city state supervise box office online ticket sales concerts sports theater events various venues northeast track ticket inventory place orders ticket printing maintain records ticket sales complimentary tickets given particular events generate analyze weekly ticket sales reports using microsoft excel respond customer telephone email inquiries created awareness company website phone social media marketing generated maintained clientele list future events increased online ticket sales email telephone marketing personally generated 20000 25 ticket sales company name september 2011 may 2014 clerical assistant city state processed paperwork payroll 15 tutors coordinated tutors ensure adequate coverage students program tutored students english history spanish regents exam preparation developed problem solving skills context clues awareness newly immigrating students language development difficulties implement citywide regents exams partnered teachers evaluate create personalized learning curriculum meet individual student needs company name september 2013 december 2013 public relationsmarketing intern city state supported clients marketing initiatives related social media campaigns press releases direct mail email communication events facilitated marketing strategies targeted prospective clients maintained client press media contact list using cision database posted news upcoming events images client social media channels keep followers engaged used adobe indesign edit sponsor decks upcoming events including cost layout marketing pr strategy event guests attending created image layouts adobe photoshop use company website emails potential clients compiled detailed information pitch letters potential clients websites social media sites blogs newspapers magazines tv could part pr strategy well events would arranged company name june 2009 july 2011 sales associate city state assisted retail customers apparel selections processed sales transactions helped style merchandising displays meet brand target style approach skills team leadership accomplished manager social ecommerce natural leader microsoft office adobe indesignphotoshop database management spanish fluency strategic thinker,PUBLIC-RELATIONS
chief executive officer summary awardwinning executive marketing professional experienced highvolume multiunit retail business operations pharmaceutical financial services food beverage industries demonstrated expertise brand development territory management sales operations product launches recruiting business development skilled utilizing technology tool improve organizational efficiency desires highlevel marketing position professional corporate environment highlights brand development project management relationship management training development sales operations merchandising accomplishments increased annual sales nearly 57 million strategic marketing sales campaigns launched aggressive growth plans helped increase customer base 0 15000 customers created strategies develop expand existing customer sales resulted 200 sales growth less 12 months grew targeted newsletter subscriber list 0 6000 members 12 months earned winners circle award 2008 experience 102008 current chief executive officer company name city state developed launched greenie tots fullline childrens entrees currently sold mass retail including whole foods giant eagle safeway independent grocery stores across united states headed onlineretail marketing campaigns drive traffic business online website retail stores hired trained new brand ambassadors marketed sold greenie tots brand consumers retail outlets managed production setup distribution largest national natural products distributer unfi developed company wide incentive performance plan motivated staff resulted 70 increase sales rolled integrated advertising campaign across multiple media channels increased profits 60 one year restructure business line 082003 032013 healthcare management representative 2 company name city state responsible portfolio billion dollar revenue medications including lipitor® viagra® celebrex® lyrica® chantix® toviaz® premarin® increase market base change physician prescribing habits increased sales fort lauderdale fl territory 67 reaching territory sales 57 million developed maintained networkspartnerships external partners physicians hospitals community advocacy groups pharmacies corporate employers assisted district manager development leadership district strategy product launches sales initiatives team motivational activities developed strategic pharmacy initiatives foster customer relationships positive formulary acceptance successfully launched toviaz® lyrica® exubera® prospecting tar 012002 082002 national healthcare operations intern company name city state developed maintained monthly expense budget reports entire managed care sales force nho evaluate budget spending allocation resources utilized sherlock nho software analyze formulary status cluster created reports emphasize formulary growth decline developed spearheaded community health fair targeted hispanic community harlem ny educate indigent patients improving health collaborated external partners including city new york veritas local churches media radio newspaper television spearheaded design development implementation branding manage care division pfizer developing logo represented team managed outside advertising agency directed internal focus panels insure logo represented cluster 052001 082001 finance intern company name city state maintained partnerships external customers school institutions businesses bank america customers developed maintained customer database current client investment positions future investment goals created visual tools assist vp presenting external partners recruited trained new intern hires banc america policies procedures 101999 122000 customer development intern company name city state analyzed developed industry reports using information resources inc marketing sales department track current product sales previous sales performance developed database system track positioning sales newly launched product ricks spiked lemonade designed tool measure performance competitive products categories wine coolers beer mixers developed presentations presented marketing sales vps areas products could better positioned retail market current retail areas growth education august 2003 mba business administration florida university city state august 2003 bs business administration florida university city state professional affiliations member better chance alumni member national black mba association member southern florida minority supplier development council skills microsoft office excel power point access expertise internet pcmac software proficiency microsoft project information resources inc database cue quick books,HEALTHCARE
account executive summary extensive experience healthcare management leadership mentor healthcare sales customer service succeeded exceeding targets expectations earned reputation dependable trusted healthcare care employee recognize dedication professionalism received praise handling situations professional positive attitude current job given praise manager great communication skills willingness flexible schedule company currently required authorized work us employer skills staffing management ability proven patience selfdiscipline motivation techniques specialist confident public speaker conflict resolution patientoriented personal professional integrity relationship team building sound decision making staff training development effectively influences others critical thinking proficiency experience 062017 current account executive company name city state generating referrals home health building relationships physicians long term care independent assisted living facilities community resourcesconduct market analysis develop sales strategy goals plansconducting sales calls evaluating results effectiveness sales activitysupport business development activities help establish strong relationships new existing referral sources call physicians hospitals skilled nursing facilities management discharge planners case managers within assigned territory promote homec health servicesbuild maintain client relationships prepare business plans maintain target lists prioritize accounts accordance market sales plangather organize accountrelated information provide input key customer opportunities service line extensions proposal contract pricing identifies develops maintains relationships prospective referral sourcesactively pursues payer contracts preferred provider networksutilizes sales skills product knowledge obtain new patientseffectively utilizes crm 012015 012017 director healthcare strategy company name city state carefully selected developed retained qualified staff well trained new staff annually evaluated patient care procedural changes effectiveness created annual goals objectives budget made recommendations reduce costs assisted design execution programs contributed growth organization fiscal year administered directed coordinated activities agency served liaison management clinical staff community expertly planned coordinated organized directed operations agency directed installation improved work methods procedures achieve agency objectives cooperated health related agencies organizations community activities implemented standards methods measure effectiveness agency activities actively maintained uptodate knowledge applicable state federal laws regulations sourced implemented new performance appraisal process provided thorough supervision daytoday operations facility accordance set policies guidelines diligently monitored qa quality assurance program improve performance maintain high standards care minimized staff turnover appropriate selection orientation training staff education development established maintained positive relationships government regulators residents families area health care providers physicians community large organized led weekly personnel meetings team members developed managed budget revenue expectations actively seeking ways eliminate reduce expenses corresponded operations staff ensure key client deliverables revenue goals met closely monitored competitor activity legislative regulatory initiatives agency concerns contracts developed strategies respond revised policies procedures accordance changes local state federal laws regulations coached developed care team consistently ranked among top region key clinical performance financial outcomes planned organized supervised provided assignments nursing technical office biomedical staff managed average 50 employees shift provided administrative clinical leadership nursing staff helped improve annual retention rate monitored staffing patterns nursing care hours efficiency made changes necessary routinely evaluated overall resident care within facility diligently enforced high standards call physicians hospitals nursing facilities healthcare providers promote home health services expert regarding services provided home health skilled nursing pt ot st healthcare services act liaison clients resolve problems provide information services maintain positive relations work partnership account executives executive director regional sales manager develop business plan strategy local market implement business plan local market report progress results regional sales manager maintain organized account information client track sales data identify key accounts potential problems review details expectations referral patients assist patients problem solving potential issues related health care financial social barriers eg request interpreters appropriate transportation services prescription assistance navigator point contact patients 012012 012015 director healthcare strategy company name city state recruiting consultant staffing physicians rns cnas startup mobile diagnostic testing facility proficiently established business home health private practices hospice assisted living memory care skilled nursing house call doctors medical groups specialties directed aspects daily operations encompassing forecasting planning market strategies sourcing developing leads negotiating contracts closing sales maintaining client relations facilitated major projects territories trained developed mentored new sales representatives selling techniques product information customer service initiate maintain routine contacts include visits phone calls mailings existing clients order ensure smooth working relationships field based marketing market new business physician house calls home health transitional care departments serve assistant vice president business development clinical services responsible quality assurance angels build solid relationships personnel various facilities maintain customer relationship activity utilizing sfdc database include account planning pipeline retention growth efforts assigned tasks work operations personnel assist maintaining high levels customer service existing accounts responsible gathering information regarding competition thorough understanding competitor assigned area work marketingcommunications develop effective communication marketing material internal external purposes demonstrate professional approach creating value gaining confidence evolution health services clients assist operations development systems encourage feedback clients applicable assist training new account executives 012007 012013 multi doctor health clinic manager company name city state relayed feedback clinical settings effectiveness enabling students reach course program goals evaluated patient care procedural changes effectiveness created annual goals objectives budget made recommendations reduce costs served liaison management clinical staff community actively maintained uptodate knowledge applicable state federal laws regulations provided thorough supervision daytoday operations facility accordance set policies guidelines regularly evaluated employee performance provided feedback assisted coached disciplined staff needed minimized staff turnover appropriate selection orientation training staff education development observed strict confidentiality safeguarded patientrelated information coached developed care team consistently ranked among top region key clinical performance financial outcomes established facilitys annual budget conducted monthly reviews ensure finances properly allocated reviewed approved time cards processing payroll department assigned staff meet patient care needs address productivity standards adjusting census skill mix sick calls supervised evaluated activities medical nursing technical clerical service maintenance personnel developed arranged continuing education opportunities staff increase knowledge skills kept abreast advances medicine computerized diagnostic treatment equipment data processing technology government regulations health insurance changes financing options supervising accuracy patients information diagnosiss coding obtain maintain process referrals insurances ensure accurate billing processs obtain maintain two computer systems new updated data insurances icd9 cpt4 codes address corrections registration scheduling etctrain new hire continuing education employees manage multiple office tasks develop department process improvement goalplans competency skills responsible attendance staffing needs assist billing collections duties second submission claims posting payments refund request charges medicare medicaid cs5 reports etc responsible maintaining ar med risk insurance responsible imes independent medical examinations scheduling ar medical records working judges attorneys workmans comp companies insurance etc liaison five offices assure accuracy staffing needs participate corporate compliance tqm 012003 012007 medical research coordinator company name city state triage front office duties charted medication refills scheduled procedures medication refills scheduled procedures administered vital signs finger sticks triage front office duties charted medication refills scheduled procedures coumadin evaluation assisted doctors needed lab preparation ekgs holter event monitors insurance verification authorization education training present bachelors science healthcare management letourneau university dallas city state healthcare management 2016 associates science healthcare management letourneau university dallas city state healthcare management 1993 high school diploma ferris high school city state skills assisted living business development business development develop business business plan business plans negotiating contracts ekgs forecasting front office home health services home health hospice market analysis market strategies marketing material market sales assist patients process improvement retail sales sales skills sales sales manager scheduling triage vital signs,HEALTHCARE
staff assistant professional summary highly organized detailoriented staff assistant 14 years experience supplying thorough organized administrative support to10 senior executives skills 75 wpm typing speed excellent communication skills articulate wellspoken accurate detailed advanced clerical knowledge hipaa compliance advanced clerical knowledge works well pressure work history staff assistant 082007 current company name – city state currently working office information technology responsible providing support richard biever ciso staff primary duties include calendaring scheduling responsibilities using dcal lotus notes shared calendaring systems including scheduling multiple complex meetings separate calendaring products various staff members concurrently telephone screeningtriage involves interviewing callers answering questions concerning departmental divisional activities transmitting instructions andor information staff members making proper referrals necessary preparing materials making arrangements conferences travel including preparing travel expense summaries reconciliations preparing necessary documents supervisors use meetings attending meetings take minutes coordinating monthly staff leave reports clearing procurement cards receipts paris serving liaison external vendors oit constituents support audiovisual capable conferences meetings training users providing assistance av electronics operation backup duties include ordering managing inventory office conference room break room supplies needed distributing departmental mail providing coverage atc reception desk including lunches breaks scheduled unscheduled absences oit receptionist secondary duties include screening avps directors andor managers mail documents requested determining relevance prioritization etc based content communication knowledge departmental programs activities organizing maintaining divisional departmental files use computer copier fax multiline telephone planned coordinated logistics materials board meetings committee meetings staff events created detailed expense reports requests capital expenditures ordered distributed office supplies adhering fixed office budget coordinated domestic international travel arrangements including booking airfare hotel transportation managed office supplies vendors organization upkeep directed guests routed deliveries courier services answered managed incoming outgoing calls recording accurate messages opened properly distributed incoming mail greeted numerous visitors including vips vendors interview candidates helped distribute employee notices mail around office assisted event planning including associated travel logistical arrangements assessed urgency priorities accepting declining appointments meetings ceo screened visitors directed correct employee office obtained signatures financial documents internal external invoices coordinated scheduled arranged meeting travel calendars including business social events coordinated board committee meetings including schedules information preparation distribution receptionist 092006 082007 company name responsible answering directing incoming calls disbursing parking passes visitors badges greeting visitors accepting disbursing incoming packages leave tracking maintaining telephone directory providing support staff assistants use computer copier fax multiline telephone deputy clerk employed ordered distributed office supplies adhering fixed office budget managed office supplies vendors organization upkeep directed guests routed deliveries courier services answered managed incoming outgoing calls recording accurate messages opened properly distributed incoming mail greeted numerous visitors including vips vendors interview candidates maintained clean reception area including lounge associated areas legal secretary 012000 012003 company name – city state responsible preparation court motions orders customer service billing accounting extensive communications courts law offices answered managed incoming outgoing calls recording accurate messages greeted numerous visitors including vips vendors interview candidates screened visitors directed correct employee office obtained signatures financial documents internal external invoices deputy clerk 2003 2006 company name – city state responsible filing preparation maintenance court files completing filing warrant debts 300 per month completing filing garnishments 150 per month collecting court fines costs data entry 70 wpm court room support judge use multiline telephone fax copier computer court system legal secretary obtained signatures financial documents internal external invoices coordinated board committee meetings including schedules information preparation distribution planned coordinated logistics materials board meetings committee meetings staff events education associate arts general studies 1 2000 southwest virginia community college city state general studies course work finance course work administration skills accounting audio backup billing conferences content customer service experience customer service data entry data entry directing electronics fax filing information technology inventory law legal lotus notes managing materials meetings excel exchange mail office microsoft word multiline telephone multitasking organizing copier procurement receptionist reception scheduling supervisor telephone 70 wpm additional information letter recommendation available upon request,INFORMATION-TECHNOLOGY
construction manager summary constructionmasonry offering extensive experience heavy equipment operation willing able learn new skills dependable hardworking 5 years construction industry thrives fastpaced environment works complete projects quickly efficiently highlights accurate measurements estimates residential construction leadership exceptional problem solver tiling construction machinery operation excellent driving record strong communication skills detailoriented friendly hardworking problem solving mathematical aptitude plumbing structural architectural precast concrete ​driver companies 26ft flatbed trucks accomplishments led crew 3 general construction laborers experience 012011 current construction manager company name extensively trained plumbing carpentry painting plastering machine servicing installation installed repaired rebuilt tile brick stone surfaces documented daily equipment inspections submitted daily inspection forms supervisor performed daily maintenance machines operated equipment safely efficiently times loaded proper materials abiding safety legal standards assisted skilled workers construction projects phases rough finish carpentry cleaned construction areas avoid hazards mixed laid concrete raise top manhole street level completed indoor outdoor residential commercial construction projects arranged stored materials machines tools equipment cut materials specified sizes installation using power saws tile cutters ​ ​ 012008 012011 project manager company name transported materials tools machines installation sites loaded proper weight requirements leaving pit operated equipment safely efficiently times serviced maintained vehicles heavy equipment transported materials tools machines installation sites cut materials specified sizes installation using power saws tile cutters 012005 012008 warehouse manager steel tier tested machinery equipment parts identify defects assembled installed wiring electrical electronic components assembled maintained physical structures using hand power tools briefed new team members procedures project goals ordered supplies tools equipment read manufacturer manuals diagrams specifications prior repairing equipment coordinated schedules various construction departments plumbing works new existing buildings cleaned drains plumbing fixtures education 2004 diploma north rockland high school languages bilingual english spanish skills microsoft word microsoft excel group leader able read blueprints,CONSTRUCTION
staffing business development manager summary resultsoriented business development professional 10year track record surpassing sales quotas within highly competitive markets across broad range industries exceptional communicator consultative sales style success leading effective strategies improve problemsolving abilities keen client needs assessment aptitude aggressively identify opportunities develop focus provide tactical business solutions part growing organization utilizing business development sales experience management problemsolving skills increase profits bolster growth experience staffing business development manager dec 2015 current company name city state develop new business partnerships behavioral health facilities healthcare clinics special education schools actively identify generate leads strategic sales marketing plan heavy outbound cold calls targeting employers hiring market internal top talent research decision makers department introduce services setup meeting present solutions analyze available staffing resources efficient placement based enterprise needs peerunit needs unit needs devise execute strategic recruitment plans aligning companys recruitment strategy maintain ongoing followup prospective clients person phone continuously evaluate businesses determine staffing scenario would suitable clients overall staffing objective promote team effectiveness orientation ongoing training performance feedback business development manager apr 2010 dec 2015 company name city state identified new business opportunities cold calling strategic research development established innovative ideas increase enrollments building stronger rapport executing consultative sales strategies held educational seminars webinars networking events educate prospective students professionals behavioral programs offered developed academic plans degree certificate completion accordance universitys guidelines recruited qualified applicants admissions university accordance state federal accreditation maintained sales progress conversion related reports weekly basis analyzed market trends developed strategies grow business relationships within territory designed planned negotiated terms partnership agreements well researched competitor events identify strengths weaknesses order become knowledgeable able handle overcome objections area manager may 2001 apr 2010 company name city state managed 10 sales executives assisted hiring process new team members trained new employees ensure higher productivity applying strategic sales initiatives coached developed promoted team members based productivity drove operational efficiency help minimize risk protect stores assets managing inventory count monitored daily sales activities contract negotiations ensure goals met accordance leadership expectations exceeded sales goals every month economic downturn reviewed financials contracts sales records ensure proper compliance handled escalated customer issues evaluated client satisfaction results creating strategies maintain business relationships finding effective ways lower churn increase subscribers education training bachelor science business management june 2008 university phoenix city state business management skills academic behavioral health budgeting coaching cold calling contract negotiations contracts conversion customer relationship management client clients financials forecasting functional hiring human resource inventory leadership managing marketing plan market trends market marketing negotiations enterprise networking progress rapport recruitment research sales seminars staff development staffing strategy strategic phone,BUSINESS-DEVELOPMENT
driver summary biological science technician 4 years experience vineyard property maintenance customer service experience well experience company name july 2017 current driver city state company name february 2016 june 2017 biological science technician city state caretaker plant specimens research project planting maintaining harvesting seed plants supervisor roger thilmony rogerthilmonyarsusdagov company name may 2015 january 2016 courier city state independent contractor appbased delivery service picked food items retailers delivered customers local office sfpostmatespostmatescom company name september 2003 july 2008 laborer city state completed repairs maintenance work company standards planned work determined appropriate tools equipment took care facility grounds kept supervisor informed job progress material requirements owner dave umino umonovineyardscom education training contra costa college 2013 associate arts political science city state political science contra costa college 2013 associate arts liberal arts social behavioral sciences city state liberal arts social behavioral sciences skills strong interpersonal skills customer service skills dependable worker excellent attention detail,AGRICULTURE
teacher professional summary exceptional special education professional seeking director position passionate educator strongly believes students achieve excellence goal oriented scholar excellent communication skills proven ability making connections building rapport school personnel students parents interagency teams community organizations strive support enhance lives visually impaired community currently underserved areas excellence businesshuman resource management special education laws data analysis interviewing staffing rtimsdi schoolwide pbs instruction planning employee development idea compliance budgeting instructional coaching progress monitoring scheduling pd facilitator documentation skills work history teacher 082017 current company name – city state collaborate professional staff create comprehensive youth team goals advocate needs students visual impairments work team lowvision specialists organizing extracurricular youth activities providing vision rehabilitation services adapt teaching methods materials meet students varying needs interests active participant iep teams set implement goals monitor progress set next steps maintain accurate complete service records encourage students special academic extracurricular interests fully pursue passions diligently completing coursework addon certification teacher visually impaired tvi pursue professional development continually attending educational conferences teacher training workshops instructed preemployment transition services classes high school students exceptionalities work based readiness learning job exploration counseling selfadvocacy postsecondary educational opportunities special education coordinator 072016 122016 company name – city state supported teacher case managers driving compliance guidelines idea guiding case analysis coaching special education staff promote optimal specialized instruction planning served liaison state officials related community based organizations met parents related personnel resolve conflicts concerns facilitated professional development sessions address frontline issues special education general education teachers propelled inclusive best practices partnership school leadership teams providing expert knowledge improve overall student programs services maintained special education resources schedules target needs students disabilities created chaired special educationbehavior intervention committee collaboratively brainstormed monitored behavior plans enhanced schoolwide positive behavior supports tracked behavior incidents truancy patterns conducted manifestation determination review mdr procedures interviewed staffed fully functioning special education team teachers paraprofessionals initiated developed much needed traditional resource classroom provide lowest performing students avenue achieve academic growth turn decreased behavior incidences across board mentor teacher 082004 062016 company name – city state observed evaluated coached many first year special education teachers best practices effective classroom management instruction planning taught new teachers many ways differentiate instruction implementing student centers shared learning activities forming literacy circles incorporating technology using assessment guide instruction assisted executing effective behavioral model suited particular classroom numerous ways organize physical space notable achievements chosen lae trainer new teachers facilitator program completed aspiring leaders program school leadership center greater new orleans coached teachers deescalation restorative practices thus changing mindsets behavior management special education teacher 012004 012016 company name – city state resource inclusion teacher company name – city state created rigorous specialized academic setting students various exceptionalities special education resource room mainstream classroom settings utilizing data driven teaching methods improved students functional needs knowledge behavior meet goals individualized education plan iep conducted miniworkshops students needed supplementary instruction collaboratively taught entire regular special education classes multiple coteachers maintained documentation data progress monitoring notableachievements prepared students standardized state tests passing rates 95 100 consecutively decade maintained one revered classroom cultures continuously proven turnaround challenging behaviors scored highly effective yearly compass metrics every year teaching earned solid reputation one highest performing educators parish student growth educational strategist rti coordinator 012011 012012 company name – city state served special education leadership team central office supervised schoolbased interventionist coordinated federalstate mandated response intervention process entire parish conducted districtwide universal screenings tracked student progress scheduled facilitated meetings schoolbased interventionists ensure consistency district rti procedures coached district personnel intervene appropriately atrisk students advised ways integrate dataproven techniques analyze data drive instruction improve student achievement general education teacher 012003 012004 company name – city state taught isolated minority urban community delivered instructional activities encouraged active learning experiences effectively managing behavior classroom organization skills academic avenue coaching documentation driving functional instruction leadership managing meetings office monitors organizing personnel progress rehabilitation services teacher teaching trainer vi vision workshops education masters administration supervision 2008 lady holy cross college florida state university city state administration supervision bs human resource management human resource management,TEACHER
hr generalist summary dedicated focused administrative assistant excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking role increased responsibility authority highlights microsoft office proficiency excel spreadsheets meticulous attention detail resultsoriented selfdirected time management professional mature selfstarter legal administrative support experience 112008 082014 hr generalist company name city state managed visa related employment processes nonimmigrant faculty staff improved productivity enhanced visa related services improved operational structure developing guidelines tools internal external administration nonimmigrant employment procedures reduced internal employment authorization processing times approximately 30 percent prepared reviewed submitted petitions uscis adjudication maintained electronic database petitions filed served university point contact uscis developed presented university guidelines adhere mandates presented uscis usdhs usdos presented monthly orientation created edited internally distributed biannual newsletter maintained hr website 052000 112008 coordinator company name city state provided advice faculty staff scholars students interpreting complex regulatory guidelines thoroughly prepared filed nonimmigrant petitions uscis nonimmigrant students employees maintained highly confidential sensitive data identified designated school official nonimmigrant student programs alternate responsible officer overseeing j1 exchange visitor program j1 employees assisted foreign nationals obtaining h1b visa status employment us coordinated biannual student orientation created training programs supervised trained volunteers supervised administrative assistant student employees managed coordinated student activities 052000 112008 coordinatorinternational student advisorsecretary company name city state drafted meeting agendas supplied advance materials executed followup meetings team conferences managed receptionist area including greeting visitors responding telephone inperson requests information designed electronic file systems maintained electronic paper files handled media public relations inquiries planned meetings prepared conference rooms wrote reports correspondence dictation handwritten notes dispersed incoming mail correct recipients throughout office made copies sent faxes handled incoming outgoing correspondence created powerpoint presentations used business development organized files developed spreadsheets faxed reports scanned documents managed daily office operations maintenance equipment education 82013 aba approved paralegal program certification 82013 ba justice studies montclair state university city state justice studies 062002 psychology essex county college city state psychology certificate shrm essentials human resource management 62013 program highlights performance management critical analysis recruitment selection strategic planning effective human resources management establishing competencies new york institute technology city publications identified department state alternate responsible officer exchange visitor programs recognized united states citizenship immigration services designated school official conference presenter national association foreign student advisors nafsa 2012 appointed acting assistant director coordinator international students 2000 brings calm attention detail approach places customer number one focus activity service style works benefits us 2008 annual performance evaluation njit overall performance level outstanding lisa quality employee often works beyond contractual hours complete task office could operate current modus operandi without efforts 2008 annual performance evaluation merit proposal njit thank steadfast style contributions make office truly valued 2006 annual performance evaluation notification njit overall performance level commendableoutstanding calm humorous personable model patience 2004 annual performance evaluation njit overall performance level outstanding skills administrative administrative assistant bi conferences database special events filing human resource management hr human resources management excel exchange microsoft office office outlook powerpoint word newsletter paralegal performance management processes publications recruitment strategic planning supervisor training programs travel arrangements visio website workshops annual reports,HR
customer advocate professional summary customer care professional pursuing position organization seeking ardent problem solver demonstrating immense levels initiative whilst providing compassionate customer service 4 years customer relations experience eagerly ready submerge gaining new skills utilizing skills acquired throughout career help propel company new heights recently earned recognizing award device upgrade sales incentive customer service exceeded corporate target customer satisfaction 6 months row excelled surpassing daily target brand debit credit card sales product protectionreplacement plans goals cashiered multiple apos windows tandem maximize customer flow productivity experience 032015 current customer advocate company name city state achieved customer satisfaction rating 980 two months training exceeding corporate target 920 collected customer feedback made process changes exceed customer satisfaction goals made reasonable procedure exceptions accommodate unusual customer requests addressed customer service inquiries timely accurate fashion developed effective relationships call center departments clear communication built customer loyalty placing followup calls customers reported product issues 122014 032015 teller company name city state helped customers select products best fit personal needs processed issued money orders customers delivered prompt accurate excellent customer service maintained adequate cash supply cash drawers multiple checkout stations maintained confidentiality bank records client information processed cash withdrawals examined checks identification endorsement 032012 112014 night shift leader company name city state balanced daily bank vault inventory atm zero error rate supervising fsas crosssold promotional products services negotiating fees check cashing provided genuine customer service help grow branch revenue exceeding customer expectations processed 57 sars per month 2 ctrs month busy tax season identified money laundering red flags including limited falsified identification altered documents structuring avoiding federal thresholds evading bsa requirements knowledge glbact ftc safeguarding rules experience bank secrecy act federal thresholds completed nightly collections research collections call sheet 46 calls per day within fdcpa call times informed customers sales promotions courteous inviting manner completed nightly auditing staff paperwork confirming document accounted factual correct also assisting high volume customers weekly intranet training modules based cash handling money laundering suspicious activity company security policies 102010 032012 cashier company name city state helped lead drive sales crossselling debit credit cards target brand expertly utilized cash register equipment carefully handled large amounts money looked prices store merchandise politely assisting customers responsible ringing customers timely manner guaranteeing high level customer service assisted customers finding outofstock items stocked rotated inventory regularly greeted customer smile made experience convenient possible 102009 012010 cashier company name city state operated cash register process cash check credit card transactions maintained knowledge current promotions policies regarding payment exchanges security practices readily stocked returned misplaced items making sure always strive productivity worked comfortably hectic situations handling task maintained clean work station friendly atmosphere 052008 062009 team member company name city state efficiently trained new hires keeping knowledgeable company policies guidelines always adhered implemented company safety training requirements kept clean environment park guests readily answered questions genuine enthusiasm kept current park information give guests best experience possible education 2009 high school diploma howard w blake city state u skills atm auditing call center cash handling cash register credit client customer satisfaction excellent customer service customer service debit fashion fsa inventory money negotiating policies research safety selling sales supervising tax,ADVOCATE
project managerinstructional designer summary dependable resourceful project manager instructional designer adept organizing developing quality courses inseat hybrid online adult learners highlights hypertext markup language html5 camtasia adobe elearning suite 25 include adobe presenter captivate dream weaver microsoft office 19932007 include powerpoint word excel dropbox video training development xendesktop ec council ilabs vcastle microsoft live meeting adobe connect screenr canvas moodle 19 24 blackboard mrds microsoft office sharepoint zoom web conferencing accomplishments continues developed curriculum several bachelor master level courses well ncpace training courses completed earned following certifications lyndacom articulate storyline instructional design essentials models id instructional design essentials storyboarding instructional design essentials working smes introduction networking learning management essentials lms fundamentals practical cybersecurity running articulate storyline running canvas experience project managerinstructional designer 012011 current company name city state manage projectscourse development design develop update inseat online curriculum materials well military cbt course conduct assessment analysis identify new development needs recommends training methods accordingly ensure design deliverables address instructional needs learners assure curriculum delivery methods incorporate best practices adult learning theories work authors publishersand smes develop inseat hybrid online course design courses comply organizational military standards 508 compliance work within design development processes standards create storyboards communicate design ideas design produce instructional multimedia design develop instructor lead activities capstone courses write edit storyboard scripts video learning modules developed learning objectives facilitated content quality assurance reviews maintained indepth uptodate knowledge related fields development instructional designer 102009 012011 company name city state designed developed updated variety course content learning solutions military training support elearning instructorled training virtual training sessions selfstudy programs conducted assessment analysis identify new development needs recommends training methods accordingly ensured design deliverables address instructional needs learners assured training solutions incorporate best practices adult learning theories worked content development managers authors smes develop military training courses designed courses comply organizational military standards 508 compliance work within design processes military standards created storyboards communicated design ideas multimedia personnel designed produced facilitator participant guides designed produced powerpoint presentations designed developed instructor lead activities capstone courses wrote edited storyboard scripts video learning modules developed learning objectives facilitated content quality assurance reviews maintained indepth uptodate knowledge related fields development elementary high school english writing teacher 082006 072009 company name city state taught elementary core subjects middle high school english writing developed designed lesson plans curriculum related subject area provided excellent customer service students parents maintained ongoing communication colleagues team members parents students maintained student records exceptionally organized manner created maintained knowledge innovating technology created maintained web pages parent student use middle high school english second language esl teacher 082000 072003 company name city state taught middle school english writing second language nonenglish speaking students developed designed lesson plans curricula related subject area provided excellent customer service students parents also maintaining ongoing communication colleagues parents students maintained student records exceptionally organized manner education masters education curriculum design instruction specialization literacy february 2009 lesley university city state united states america curriculum design instruction specializing literacy bachelors arts englishfrench may 1997 claflin university city state united states america english minor french skills •technology orientated •team player leader excellent collaboration skills •creative innovating •extensive success product development •software proficiency – vcastle netlab xendesktop sharepoint eccouncil ilabs •blooms taxonomy •strong attention detail,DESIGNER
food prep chef skills highly skilled cooking preparing variety cuisines inborn ability explore new cooking avenues thorough understanding sanitation needs kitchen operate kitchen equipment ovens grills cooking purposes maintain knowledge recipes head chefs place filled effectively case absenteeism summary exceptional culinary insight knowledge standard food preparation ability work high volume environment chef preparing exceptional meals motivated food serving professional 5 years food beverage experience casual fine dining highlights kitchen productivity basic knife skills uses proper sanitation practices able regularly liftmove 2550 lbs preparation various food items good personal hygiene teamoriented well groomed high level cleanly kitchen maintenance teamoriented sandwich preparation experience knowledge basic food preparation food handling knowledge italian cuisine american cuisine ethnic foods preparation plate presentation skills banquet operations offsite catering expert accomplishments serve safe 2015 seasoned cooked food according recipes personal judgment experience ensured consistent high quality plate presentation maintained contact kitchen staff management serving staff customers baked roasted broiled steamed meats fish vegetables foods supported kitchen operations chef absent experience 092010 042011 company name city state food prep chef followed established restaurant practices procedures carefully maintained sanitation health safety standards work areas prepared items according written verbal orders working several different orders simultaneously 062011 112012 company name city state cook followed established restaurant practices procedures maintained neat well groomed appearance including impeccable personal hygiene hair restraint minimal jewelry met company standards closely followed standard procedures safe food preparation assembly presentation ensure customer satisfaction cut chopped food items cooked grill fryers 122012 032013 company name city state cook operated largevolume cooking equipment grills deepfat fryers griddles took necessary steps meet customer needs effectively resolve food service issues served fresh hot food smile timely manner accurately measured ingredients required specific food items followed established restaurant practices procedures 022013 062013 company name city state cook assisted coworkers cooked food properly timely fashion using safety precautions weighed measured mixed ingredients according recipes using various kitchen utensils equipment cleaned prepared various foods cooking serving 062014 112014 company name city state chef developed strategies enhance catering retail food service revenue productivity goals prepared healthy enjoyable breakfasts dinners diners effectively managed assisted kitchen staff producing food banquets catered events member dining areas effectively used items stock decrease waste profit loss ensured consistent high quality plate presentation seasoned cooked food according recipes personal judgment experience created explored new cuisines instructed cooks workers preparation cooking garnishing presentation food cooked food properly timely fashion using safety precautions used food handling standards 012014 122014 company name city state food service cook temp assisted coworkers performed kitchen maintenance private facility responsible daily set five stations stocked rotated products stocked supplies paper goods timely basis stored clean equipment utensils supervised coordinated activities cooks workers engaged food preparation used food handling standards cleaned cut cooked meat fish poultry complied scheduled kitchen sanitation ensured standards practices met cooked food properly timely fashion using safety precautions 012015 052015 company name city state line cook consistently verified kitchen staff followed recipes portioned serving guidelines correctly consistently kept clean safe environment adhering federal state local sanitation safety requirements communicated clearly positively coworkers management worked well teammates openly invited coaching management team followed established restaurant practices procedures education 2011 william davies career tech city state usa high school diploma culinary auto body courses hospitality restaurant management classes restaurant facility operations basic vocational prep cook courses food preparation kitchen managementpatisserie confectionery international cuisine,CHEF
hr manager summary human resources manager extensive background administrative duties including experience implementing staff development training mediation conflict resolution benefits compensation training hr records management hr policies development legal compliance demonstrated success developing teambuilding programs writing personnel manuals coordinating special programs job descriptions online state mandated training highlights university eventsspecial programs prepare agendas fmlaadaeeowc mediation advocacy hris technologies tesol teacher university staff employee relations web design using reddot sharepoint hr programproject management microsoft office suites orientation onboarding training development performance management organizational development hr policies procedures publisherindesignquark accomplishments enjoy 5k runswalks note professional development complete ongoing training areas compensation benefits employee labor relations leaves absence customer service supervisory training workplace safetysecurity created publications advertisements twu thehra conferences invited guest speaker staff development days twu houston campus several affiliated conferences developed online state mandated training twu employees experience hr manager 012007 current company name city state perform professional administrative work involving development administration coordination comprehensive series training development opportunities university staff faculty work performed considerable independent judgment wide latitude limited supervision director human resources professional services key results perform professional administrative work involving development administration coordination comprehensive series training development opportunities university staff faculty implementation tesol program teaching english speakers languages conduct exit interviews staff employees develops procedures resolving problems discovered exit interviews responsible implementation maintenance training staff performance evaluation system coordinate service awards staff awards retirement recognition programs responsible coordination new employee orientation maintain calendar plan scheduling special events training schedules new employee orientation schedules web spinner human resources newsletters using reddot sharepoint responsible establishing job standards subordinate staff effectively evaluation staff charge manage prioritize additional tasks assigned associate vice president hr representative iii 012001 012007 company name city state promoted fulfill broad range hr functions including training employees newly implemented peoplesoft time labor module administering fmla program managing hr records key results trained 250 time keepers time keeping techniques best practices conducting workshops oneonone coaching sessions contributed successful implementation peoplesoft leadership development training faculty staff translated facilitated training spanish designed refined course material needs specific departments assisted coordination special programsevents restaurant manager trainer 011993 012001 company name city state responsible overall business performance managing restaurant training new employees key results encouraged guests satisfaction special events responsible hiring training wait staff bar staff kitchen staff translated facilitated training spanish designed refined training material needs specific areas assisted maintaining quality standard food health service safety education bachelor science bs sociology 1999 texas womans university city state sociology affiliations society human resource management shrm north texas society human resource management ntshrm texas higher education human resources association thehra international tefl tesol training membership ittt denton high school girls softball association skills ada administrative skills administrative coaching employee relations training employees english special events hiring hris human resources hr indesign leadership development director managing mediation microsoft office suites publisher sharepoint newsletters organizational development peoplesoft performance management policies project management quality quark managing restaurant safety scheduling spanish supervision teacher teaching training material web design workshops,HR
team lead senior analyst professional summary mba business management finance ms information technology professional summary overall 7 years experience implementing supporting information technology operations multiple business projects google maps wipro client hewlett packard 4 years experience project management operations management leading multiple small scale large projects staffing resource planning managing metrics people management project life cycle managing day day operations kpi project delivering specific time frame determine analyze process requirements develop functional needs processes worked cross functional teams 5 years includes training technical quality metadata techstop cross functional teams like business analysts quality analysts worked functional leads senior quality analysts proposing various solutions skills diploma computer applications nicet institute core java completed web designing ms office package course aptech computers india jira tool sql microsoft office powerpoint excel visio project seeking pmp certification get certified earliest work history team lead senior analyst 012012 082012 company name – city ensured projects processes adhered predefined standards acted liaison senior business managers various global stake holders recruited 100 analysts process suggesting best practices effective methods captured documented business requirements transformed functionalities strategic management project initiation planning delivering project deliverables time frame collaborate system specifications workflow documents new projects andor features maintainsupdates existing specifications project documents capacity planning staffing resource allocation per requirements possess good written verbal communication skills influencing team members stakeholders demonstrated various strategic management leadership skills executing multiple projects operations project lead multiple projects cognizant global logic 2012 january 2016 april client google maps roles responsibilities daily monitoring metrics investigating inefficiencies improve team processes meet kpi monitor work flows conduct quality reviews ensure high standards line project needs liaise management regarding work flows industry updates changes policy reforms analyzing requirements client needs policies transforming business functionalities bridging gaps various cross functional teams documenting various policy process enhancements effective communication tracking various metrics daily basis generating weekly metrics reports ability make sound wise decisions projects solving complex operational problems performing root cause analysis identifying various problems providing optimum feasible solutions educating coaching team members various policies standards enhancing competencies monitoring performance analysts adding measuring various performance metrics interpret customer feedback monitor satisfaction help drive programs improve team performance analyze metrics recommend operational flow improvements based upon analysis experience presenting various complex information data precise understandable way driving exceptional customer service end clients experience breaking problems issues segments resolving strategy given timelines demonstrated transparent accountability various projects throughout leadership career documenting defining scope time costs project mentoring training newbies cross functional teams various products functional needs business needs trained 200 associates sharing knowledge various processes multiple projects expert project management tools like ms share point visio proficient excel word powerpoint sql service escalations ticket management prioritizing issues related production resolving amicable solutions proactively tracking bottle necks process resolving providing feasible solutions writing sql queries updating checking dashboard metrics ensure operational efficiency enhancing kpi ability work independently minimal supervision worked various different cross functional teams like business quality analysts others associate analyst 012011 082012 designed developed various business works projects part integration understand existing frameworks applications determining requirements translating business requirements providing solutions complex challenges various cross functional teams highlighting issues pertaining process documenting best practices process enhancement proficient using excel sql basic queries data extraction analyzation reporting associate analyst 022009 112009 company name helping customers giving feasible solutions related windows operating systems solving complex problems pertaining computer hardware software troubleshooting internet network cable issues computer peripherals suggesting alternate products pitching sales achieved csat kpi providing optimum solutions customer satisfaction resolving customer queries pertaining hp products achieving customer satisfaction data entry specialist analyst 062008 012009 kelly services client google analyzing data using various queries transform requirements determining process business requirements transforming process requirements business logics functionalities providing good communication end clients business leaders documentation various process increase operational accuracy efficiency writing basic sql queries data reporting business technical functional needs education bachelor commerce accounting business management osmania university accounting business management gpa 30 master business administration gpa 34 master science information technology wilmington university delaware information technology gpa 331 skills analyst basic business works cable capacity planning coaching computer peripherals computer hardware computer applications client clients customer satisfaction customer service documentation driving features frame functional java leadership leadership skills logic mentoring excel microsoft office ms office windows operating systems powerpoint share point word network policies presenting processes project lead project management quality reporting sales sound sql staffing strategy strategic management supervision translating troubleshooting verbal communication skills visio web designing wise workflow written,BPO
construction manager project coordinator inspector summary demonstrate architectural construction management skills help contribute organizations success skills paradox microsoft office suite work history company name company name experience 011995 012001 construction manager project coordinator inspector company name city state maintained management information system provide data essential planning control project development scheduled monitored reported progress approximately 90 assigned projects ensured adherence time schedules compliance contracts requirements responded contractors correspondence behalf agency monitored contractor performance quality work progress ensured compliance plans specification construction projects reviewed identified necessary changes contract based field conditions provided technical guidance development staff maintained accurate records subsequent authorization payments 021989 021994 resident engineerconstruction proj mgr company name city state special projects unit construction manager supervised reconstructionrestoration 8 million nyc recreational center managed approximately 1520 jobs simultaneously coordinated inspected contractor work daily conducted weekly site coordination meetings monthly progress meetings coordinated contractor work local utility companies city agencies negotiated change order work authorized contractor payments managed interpretation blueprints specifications project contracts established job specifications established project goals procedures ensured projects compliance applicable new york city rules regulations evaluated approved contractors monthly payments 011989 architectural assistant company name city state prepared construction documents presentation drawings support ongoing projects supported aspects client service 011988 general office assistance drafter company name city state assisted development bids proposals presentations clients review prepared construction documents support ongoing projects education training may 2016 masters historic preservation pratt institute historic preservation bachelor science architecture city college new york school architecture architecture asbestos supervisor certificate lead inspector certificate ati asbestos lead training institute city state institute design city state perspective rendering certificate international design seminar poltechnico milan italy certificate mechanics institute city state activities honors professional women construction pwc languages bilingual spanish english skills ada agency blueprints bi construction manager contracts client clients excellent customer service fluent english english inspector interpretation meetings microsoft office suite management information system paradox presentations progress project development project management proposals quality rendering spanish specification supervisor team player verbal communication skills written,CONSTRUCTION
creative director professional summary hard working punctual dependable detail oriented well organized excellent oral written communication skills strong organizational skills ability positively proactively handle customer concerns prioritize multiple task fast paced environment ability work multiple projects effectively efficiently independently collaboratively within teamto obtain position well established company use experience skills provide best services customers employer core qualifications ms office suite wordpower pointexceloutlook experience 032013 current creative director company name city state primary responsibilitiesmanage creative teamsapprove reject advertising campaign ideasensure team meets deadlines stays within budgetattends photo shoots supervises production teamwrite copy clients ads brochures tv spots radio forms advertisingresearch technical properties productsdetermine makes products appealing consumersdevelop unique new conceptsoversee productionconceive develop produce effective advertising campaignswork account executives determine client needs budgetensure campaign stays within budgetcreate present storyboards ideaswork art directors create ideaswrite clear persuasive copy websites brochures ads means advertisingupdate digital media timely contentperform search engine optimization techniquesoversee campaigns production completionrevise edit proofread content needed directed clientrespond feedback timely mannerwork within tight deadlinesmonitor change advertising campaigns change effectivenesscheck copy spelling grammar errorswork media plannersbuyers production department fully develop advertising campaignresearch competitors keep abreast market trends 032011 062013 personal stylist company name city state maintain fashionable professional image customer service role model ·consistently seek new fashion product knowledge act expert customer · search innovative ways increase business use personal book store traffic customer referrals website requests personal networking ·provide expertise honest confident feedback regarding merchandise style fit ·wardrobe every customer · use directive selling skills cross team online selling promote key items latest trends new arrivals replenishment basics ·build lasting relationships customers contacting follow purchases suggest new merchandise invite upcoming events · demonstrate leadership home based department selling throughout entire store · set achieve personal daily monthly yearly special event goals ·develop extensive personal clientele 012010 032011 sales professional company name city state set achieve personal sales goals supporting goals team greet customers timely professional engaging manner provide honest confident feedback customers regarding merchandise style fit build lasting relationships customers contacting follow purchases suggest new merchandise invite upcoming events consistently seek new fashion product knowledge act expert customer open new nordstrom fashion rewards accounts means building customer relationships work team player ensure customer receives best service possible perform daily department maintenance tasks including stock work remerchandising display price markdowns merchandise transfers light cleaning 112009 122009 sales professional company name city state achieve exceed individual sales plan utilizing strategic selling skills assist customers purchases build new existing customers employing client development outreach followup well provide outstanding service customer interactions 102008 052009 operations supervisor company name city state limited supervision provides duties teller handle compliance audit operations regulatory issues workflow scheduling transaction approval teller training andor teller supervision responds inquiresproblems may handle complex servicestransactions 112007 092008 teller company name city state process customer transactions mistakes patience attention detail ability follow procedures responsible maintaining balancing cash drawer introduce customers new products services generate leads members sales team close every teller herhis scorecard goals greet customers make feel welcome also engage customers learn financial needs 062005 062007 customer service representative inside sales company name city state indirect contact customers sales force receives initial request sample order price information stock availability enter products information product database make travel arrangements monitor inventor request stock literature maintain product database create update c msds specs scan link product literature email documentation customers download information supplier websites request link composition breakdown bse statements create nafta certificates origin update act produce update ppt presentations proofread orders update print labels answer multiline switchboard 062005 092005 msa coordinator company name city state primarily responsible timely accurate processing medicare set aside referrals initial data entry followup followthrough claims examiners applicant attorneys defense attorneys structured settlement brokers obtain critical information necessary processing referral 112004 012005 receptionist cashier csr company name city state duties included giving proper timely information customers answering customer inquiry products data entry quickbooks filing copying faxing cash handling customer service 012004 062006 telephone interviewer company name city state making going calls selected people conduct telephone surveys interviews focus groups 102002 112007 bookkeeper company name city state maintain bookkeeping company education 2016 bachelor science marketing california university northridge city state professional affiliations american marketing association ama david nazarian school business skills attention detail scheduling coordinating handsonbookkeeping customer service data entry database documentation email fashion faxing filing financial focus merchandising excel microsoft office applications ms office suite outlook power point word presentations quickbooks selling sales sales plan scheduling strategic structured supervision surveys switchboard team player telephone make travel arrangements websites workflow composition operations marketing business development consulting,APPAREL
support officer executive profile seeking assignments hardware network servers technical support organization deliver results leveraging strong exposure operations cisco certified network associates nearly 6 year 3 months experience site networking operations installation configuration technical supporttroubleshooting incident management well client servicing server 2k3 2k8 ubuntu server configuration network configuration implementation dhcp server file server dns server network monitoring tools effective communicator excellent skills building relationships possess strong analytical problem solving organizational abilities assembling disassembling pc motherboard hard disk drives working local network printer configure cable utpstp coaxial key highlights manage data server data security successfully performed configuration nas server ad server child domain cisco router firewalls network printers provided expertise installation management infrastructure cisco routers switches servers thin client systems network cables network printerssoftwares etc delivered successful gradation enterprise domain server windows 2003 2008 received appreciation clients top management providing value addition project automating certain tasks saving time resources skill highlights configuration managing vmware workstation server creating virtual systems windows xp vista windows7 windows 8 working microsoft office 2003 2007 working kingsoft office libre office working thunderbird mail outlook mail pme mail local external network monitoring computer hardware assembling dissembling configuration maintenance computers troubleshooting pc printers problem software knowledge erp time desk cctv ppc tally ess chs etc professional experience support officer march 2011 august 2015 company name system administrator april 2010 january 2011 company name lab technician technical support april 2009 march 2010 company name comprehensive knowledge cisco networking technologies protocols handling network infrastructure lanwan migration configuration network devices routers switches firewalls etc skilled planning implementing lanwan solutions configuring routing protocols rip eigrp ospf static default route assisting design implementation network troubleshooting troubleshooting extending highend technical support various servers ensuring high customer satisfaction levels prompt redressal problems configuring troubleshooting ip phones network printers virtual interface vmware related issues assigning user nodes various devices installed networked handle allocation protection user rights per companys policies configuration maintaining lan installing active directory dns dhcp ftp telnetuser profile remote connectivity assigning ip address managing local domain users account sharing permission terminal services trusting software deployment etc configure windows server 2003 2008 active directory terminal server group policy manage data server security sap basis client gui installation sap online support system backup recovery dr hadr data synchronization monitoring user management transaction lockunlock user authorization users role windows servers microsoft active directory services server 20032008 configure domain security policies local security policies configure manage file server share folders design dns dhcp servers 20032008 server configure manage users profiles share folders implementing group polices configuration microsoft terminal services rdp remote access tools education ba eiilm university city higher secondary passed mp board bhopal high school passed mp board bhopal professional certifications mcp microsoft certified professional fist paper clear administering windows server 2012 june 2013 id 10171726 ccna cisco certified network associates dec 2009 id 11716258 jchnp jetking certified hardware networking professional jetking infotrain limited ab road indore mp 2010 professional affiliations national council vocational training neocorp international ltd pithampur nov 2013 major attainments accredited best cricketer award neocorp internation ltd inter tournament indore 2014 personal vitae fathers name mr govind singh lodhi date birth 1st jan 1988 personal information marital status married hobbies playing cricket permanent address village jhinna post abhana disit damoh mp pin code 470662 declaration declare whatever information given correct according best knowledge languages english hindi skills active directory backup ccna cisco cisco certified computer hardware hardware client customer satisfaction dec dhcp dns eigrp english erp firewalls ftp gui hindi ip lan managing access microsoft certified professional mcp mail microsoft office office outlook windows 8 windows windows7 windows xp migration ess network associates network printers network troubleshooting network networking ospf policies printer protocols rip routers routing sap sap basis servers switches technical support phones telnet terminal server troubleshooting vista wan windows server additional information marital status married hobbies playing cricket permanent address village jhinna post abhana disit damoh mp pin code 470662 declaration declare whatever information given correct according best knowledge,BPO
assistant project managerdesign build construction coordinator summary highly motivated civil engineer 16 years experience working one north americas largest respected construction engineering organizations revenues 11 billion consistently ranking among top five contractors engineering newsrecord experience kiewit prepared successfully plan execute projects promoting safety quality schedule cost performance career experience ranges construction design coordinator multi billion dollar design build project onsite project engineering project management selfperforming heavy civil construction work ranging 545 million 31 million dollars excellent communicator skilled construction means methods cost controls scheduling claims analysis contract administration field engineer project controls manager one largest designbuild project maryland manages approximately 1000 wbs activities p6 schedule even six month delay award project project substantially complete original completion date clara coordinates daily basis incoming outgoing correspondence cost loaded cpm rfis modifications change orders unforeseen field conditions required redesign schedule modifications adhere hard completion date highlights hard dollar estimating training expedition centric viewpoint constructware accomplishments sixteen years experience working one north americas largest respected construction engineering organizations responsible successful strategy development execution time related impact analysis resulting 26 million net change contract even six month delay award project project substantially complete original completion date responsible development execution dirt flow impact analysis resulting 2 million net change contract developed successful plan rephase bridge construction highly traveled weatherdamaged interstate traffic could shifted onto new construction prior winter season project controls manager document control asbuilt deliverables 200 miles fiber optic network installation experience 092013 current assistant project managerdesign build construction coordinator company name city state 062011 092013 project contract administration manager company name city state intercounty connectorsegment b 550 million maryland state highway administration mdsha consisted construction seven miles new sixlane toll road work included 24 million cy excavation 17 million cy embankment 500000 sy new pavement section 65000 sy mse walls 80000 lf drainage 15 bridges totaling 600000 sf deck bridge spans reaching 207 lf evaluated mitigated cost owner contractor changes occurred designbuild contract negotiated change orders 26 million oversaw project controls one largest designbuild projects maryland managed approximately 1000 wbs activities p6 schedule coordinated incoming outgoing correspondence cost loaded cpm rfis modifications change orders unforeseen field conditions required redesign schedule modifications adhere hard completion date 032008 062011 structures project engineer company name city state i95i495 interchange telegraph road 256 million vdot consists recontruction i495 interchange telegraph road alexandria work included 500000 cy excavation 321000 sf new pavement 39000 lf drainage 400000 sy base overlays 23 retaining mse walls 4 soundwalls 11 aashtosteel girder rampsbridges totaling 380000 sf deck 5 box culvert extensions overall direction safety quality schedule cost performance structural operations planned executed work procedures coordinated various phases construction bridge widenings designed substructure superstructure formwork multiphased bridges prepared job const projections reviewed approved pay estimates invoices procured coordinated delivery structural materials negotiated 2 million dollar net change project oversaw project close 082007 032008 estimator company name city state 032007 032008 structures superintendentdesign coordinator company name city state design build i95 widening reconstruction 170 million florida department transportation fdot district 5 consists widening 10 miles existing i95 four lane interstate highway six lane interstate highway brevard county fl work consisted 15000 lf 18 concrete pile 2500 c structures concrete 2900 lf aashto girders 50000 lf median storm drain pipe 174000 lf underdrain overall excavation embankment excess 585000 cy along 435000 sy stabilization 280000 sy optional base oversaw design coordination 3 design build bridge widenings developed best means methods construct challenging project supervised construction bridge widenings planned executed work plans coordinated various phases construction 082004 032007 structures superintendent company name city state western beltway project 562 million florida turnpike authority consists construction 7 aashto bridges 2 bridge overpasses 2 signature soundwalls 6 ramp toll facilities 2 mainline toll plazas grading approximately 25m cy dirt asphalt paving drainage well electrical signage work created 90 day 3 week schedules structures operations supervised construction aashto bridges signature walls 100000 manhours accident free planned executed structural field operations 092001 122004 stations project engineer company name city state douglas line renovation project 351 million chicago transit authority consisted renovation six elevated train stations 2 atgrade stations 5 miles track oversight coordination 15 subcontractors architectural elements within passenger stations drafted subcontracts material contracts project responsible review approval pay estimates invoices quality control final work product prepared submittals rfis procured permits city chicago building department negotiated change orders 122002 082004 structures officefield engineer company name city state dublin i16 101 million georgia department transportation gdot 082000 092001 field superintendentproject controls manager company name city state level 3 communications fiber optic network project 415 million level3 installation atlanta ga birmingham al coordinated scheduled subcontractor operations trenching directional boring equipment installation 150 miles prepared weekly construction status reports acting client representative private property acquisitions obtaining easements verification installed quantities invoice approval payment equipment purchase coordination delivery time installation managed document control asbuilt turnover client entire project florida north carolina 081999 082000 field engineer company name city state howard street track reconstruction 31 million city baltimore light rail odonnell street viaduct 103 million maryland department transportation site quality control inspection horizontal vertical rail alignment production progress updates client quality control oversight self perform crews pouring bridge decks education 1999 bs civil engineering university kentucky city state us civil engineering clara newsom assistant project manager skills bridges contracts delivery direction engineer framing hvac lighting managing materials access 31 network installation painting plumbing procurement project plans quality quality control safety sound supervising supervision transportation type iii type ii utilities,CONSTRUCTION
senior supply sergeant objective obtain position logistics arena inventory management specialist logistics management specialist supply management specialist senior logistics analyst within organization experience knowledge skills used accordingly professional experience company name city state senior supply sergeant 042012 current knowledgeable army supply regulations processes principles procedures concepts logistics management responsible processing analyzing reviewing equipment fielding documents managed equipment readiness retrograde redistribution maintained records lost destroyed stolen propertycoordinated execution 5 million government contracts initial request contract awardreviewed corrected budget estimates proposals completeness accuracy compliance established regulations policies procedures trained senior leaders subordinates logistics supply operations property book enhanced system pbuse company name city state senior logistics noncommissioned officer 052011 042012 supervised managed logistical operations expertise areas logistic supply management property book management movement control planning coordinating monitoring executing logistics preparation sustainment battle tracking within brigade monitored ensured unit followed command supply discipline program within guidelines department army regulationsconducted required inspections subordinate units accordance procedures ensure proper standards identified strengths weaknesses provided alternative courses action unit improve performance measures validated monthly unit status readiness recorded results provided services subordinate unitscustomers ensuring required needs met maintained detailed equipment analysis reports brigade company name city state senior supply sergeant 022000 052011 supervised army force generation arforgen reset operations two occasions conducted time brigade returned theater provided material supply maintenance support ensure authorized assets hand valid requisition accordance army maintenance management ensured proper disposal procedures implemented disposing excess property presented technical guidance supply chain management superiors subordinates managed coordinated movement department army stock loaned equipment company name city state property book noncommissioned officer 031997 022000 served brigade property book supervisor processed resolved unit level property accounting issues daily ensuring property listings accurate commanders hand receipts updated monthly coordinated logistical support annual inactive duty training conducted analysis briefs current future equipment authorizations managed excess program directing crossleveling provided disposition equipment achieve maximum equipment readinessprepared provided professional guidance property accountability directed handled administration property book records employment information job availability date august 1 2014 citizenship united states citizen security clearance secret active skills logistics forecastingplanning project manager supply chain management inventory management logistics management purchasingprocurement qaqc record organizationmaintenance strategic planning multisite operations multiunit operations supply policies supply process procedures budgeting customer supportservices data entry process documentation record keepingproofreadingediting file system development written oral communication ms word excel powerpoint property book unit supply enhanced pbuse property managementprograms wbflis logdat logistics information warehouse liw ssnlin automated management integrating system slamis fedlog faast exchange pricing fmsweb general fund enterprise business system gfeb wright express wexplanning future operations managing current operations battalion brigade level command post familiar staff operations brigade combat teams unit readiness ability type 40 wpm education technical certificate gfeb 2013 defense acquisition university city state us technical certificate planning program bugdeting executive budget analyst 2008 military training city state us technical certificate pbuse 2007 property book unit supply enhanced city state us,AVIATION
business development manager sales account professional highly experienced senior account manager focused maximizing sales expanding network connections directing every account systematically logically take ownership vital role fulfilling companys mission exceeding organizations long term objectives signature strengths business business business customer contract negotiation calm pressure account management total quality management pl management business development career accomplishments business development manager 072005 current company name city state acquired established successful business development operations high impact initiatives throughout dallas market collaborate consultations decision makers meet specific needs new repeat business created successful business marketing plans long term strategies 1 year 3 year 5 year recruited managed contract labor day workers w2 employees high turnover business delivered results recognized top sales generator increasing sales level 60 2007 alone developed departments first incentive performance plan motivated staff resulted 23 average sales increase annually managed portfolio 25 simultaneous accounts generated 400 thousand revenue grew client base 2 accounts 50 accounts 5 years senior student loan consultant 062013 022015 company name city state drive sales leadership position negotiated details loan forgiveness programs clients based needs interests resulting cost effective payments forgiveness student loans ranging 20100 trained new sales staff policies procedures supervised 20 account executives served senior closer consistently met exceeded company expectations productivity client retention delivered results consistently ranked top 10 sales representatives 75 representatives company successfully acquired portfolio 400 clients generated 200 thousand revenue per year guided 12 million dollars forgiveness clients portfolio established 21 new accounts first month new sales representative record territory sales manager 022007 032009 company name city state created strategies expand client base homeowners businesses grow existing customer sales referrals monitored market conditions product innovations competitor activity adjusted account sales approach address latest market developments attended trade shows sales conferences networking opportunities create successful ongoing business relationships delivered results managed organizations third largest region performed full sales cycle duties increasing annual sales 20 established 30 new accounts earning combined revenue short 1m route sales associate 082003 022007 company name city state negotiated new promotions fortune 500 companies including walmart sams club target kroger collaborated account managers prepare deliver performance updates quarterly business projections reviews responsible ensuring delivery products stores within market ensuring product availability points purchase delivered results managed portfolio large format accounts generated 15 million revenue per year ranked top 15 sales representatives 80 representatives north dallas region identified frito lay board directors sales presentation performance highest profile stores nation highest producing sales route north dallas market 2005 skill trainer 012001 012004 company name city state managed comprehensive workload responsibility diverse range functions serving host prep cook short order cook cook required management implemented higher standards quality service restaurant serving staff achieving high levels guest satisfaction increased customer retention levels delivered comprehensive training new night shift servers provided guidance support 814 servers daily basis production manager 011998 012000 company name city state responsible vast range operating functions including management profit commercialspublic service announcements served director producer university football basketball games ensuring highest levels quality commentary hosted radio talk shows playing diverse musical styles including jazz hip hop rb blues gospel performed several public service events uplift local community toy drives promotions local businesses university rallies shift manager 011994 011996 company name city state promoted manager within one year based exemplary work ethic demonstrated commitment company goals objectives efficiently resolved customer problems concerns satisfaction involved parties identified measures reduce labor cost 20 education bachelor science business management grambling state university city state football team united states racquetball association skills qualifications,BUSINESS-DEVELOPMENT
supervisor accountant professional summary ability work fast paced deadline driven environment independently team core qualifications microsoft office advanced excel powerpoint ms access atlas windows 95 xp harvard graphics quickbooks ngs systems net global solutions systems people soft sap quicken nanovision 2tier phoenix e1 business objects experience supervisor accountant july 2015 current company name city state performed financial reporting activities ichthys project specific responsibilities included following financial reporting including variance analysis pls balance sheet project accounting including billing month end closeout assigned projects sarbanes oxley compliancefcpa quarterly testing internal controls responsible preparing budgeting forecasting account reconciliations analysis balance sheet accounts monitoring project accounts receivables unbilled unearned financial performance responsible preparing backlog roll forward ichthys prepare powerpoint presentations charts graphs attend monthly quarter psrpfsr meeting performance adhoc request special projects required lead accountant july 2008 july 2015 company name city state performed financial reporting activities within government infrastructure minerals product line specific responsibilities included following financial reporting including variance analysis pls balance sheet project accounting including billing month end closeout assigned projects sarbanes oxley compliance quarterly testing internal controls assist budgeting forecasting account reconciliations analysis balance sheet accounts monitoring project accounts receivables unbilled unearned financial performance responsible preparing backlog roll forward infrastructure minerals assist preparing powerpoint presentations charts graphs performance adhoc request special projects required senior accountant december 2007 june 2008 company name city state review ssc general ledger accounts make correcting entries performs account analysis reconciliation create maintain ad hoc reports reporting databases access excel monitor ssc process execution sox compliance coordinates testing activities auditors generate analyze process performance metrics assists developing testing automated tools lotus notes ssc webpage assist preparing powerpoint presentations charts graphs reconcile intercompany balances 18 sister companies prepare accounts payable accruals reconcile ap accruals payroll transactions fixed assets set fixed assets jde depreciation expense pay monthly lease vehicles gas cards prepare monthly financial reports tax packages prepare monthly forecast analysis summary variance explanations senior financial analyst october 2005 october 2007 company name city state 20th century fox home entertainment one worlds recognized respected producers distributors films television programs researched analyzed licensee royalty statements reconciled local office financial statements evaluated companys position using multiple schedules eg sum cost revenue contribution forecasted monthtodate prepared analyzed monthly forecast prepared quarterly forecast statements presented findings senior management prepared maintained reviewed forecasts set projects peoplesoft performed monthend close activities individually analyzed prepared production actual analyzed prepared monthtodate yeartodate variance explanations prepared journal entries coordinated senior management input book entries people soft performed financial analysis requested prepared licensee royalty statement uploaded atlas prepared processed journal entries uploaded peoplesoft general accountant june 2005 august 2005 company name city state supervised 120 different accounts within united states using nanovision adjusted journal entries balance general ledger handled bookkeeping monthly byusing nanovision excel provided bank reconciliations monthend closing statement account accountant september 2004 january 2005 company name city state oversaw accounts receivables operating approval process support production 150 checks weekly authorized check signer approved wire transfers 1m adjusted journal entries balance general ledger contributed annual budget process working various department heads review historical activities trends future obligations handled 1099 miscellaneous tax issues 2005 managed monthend closing cycle education master business administration business development strategy management may 2008 pepperdine university graziadio school business management city state business development strategy management bachelor science finance spanish may 2004 university new orleans city state finance spanish languages fluent english spanish proficiency decreased due moderate use skills account reconciliations accounting accounts payable accounts receivables accruals ad ap balance sheet balance bank reconciliations billing bookkeeping book budgeting budget business objects charts oral communication cpa databases fluent english senior management finance financial financial analysis financial reports financial reporting financial statements fixed assets forecasting general ledger general ledger accounts government graphs harvard graphics jde lotus notes access ms access excel microsoft office office powerpoint powerpoint presentations windows 95 monthend closing payroll peoplesoft people soft presentations quickbooks quicken reporting sap sox compliance sarbanes oxley spanish tax television variance analysis excellent written,ACCOUNTANT
personal trainer summary accomplished assistant store manager 10 years managerial experience retail setting areas expertise include sales recruiting people management retail sales professional versed product placement merchandising extensive experience inventory management shipment processing retail professional extensive knowledge supplement industry including current trends enjoys helping customers find new exciting products experience personal trainer jun 2010 current company name city state wbff pro sponsored athlete healthy lifestyle nutrition fitness guest expert weoa 985 evansville radio 15000 listeners work personal healthy lifestyle training clients determine overall health nutrition fitness goals tailor workout nutrition programs help clients meet goals develop personal brand client outreach using social media online tools instagram facebook google etc coordinated lead presales opening total 1000 members signed opening day consistently provided excellent customer service assisted account management 15000 members recruited hired trained staff 20 fulltime parttime employees provide excellent customer service 15000 members maintained overall operations facility including maintenance cleaning staff inventory responsible completing payroll scheduling reporting corporate office trained coached mentored staff ensure smooth adoption new program implemented innovative programs increase employee loyalty reduce turnover exceeded company objectives sales hired trained 90 staff trained coached mentored staff ensure smooth adoption new program planned led three training sessions promote sales team professional development sales goal reinforcement entered numerical data databases timely accurate manner obtained scanned records uploaded database scanned documentation entered database reviewed updated client correspondence files scheduling database maintained daily bookkeeping report led creation recruiting plans open positions prescreened resumes prior sending corporate hiring managers consideration screened applicants based theirtrained new sales associates trained new sales associates quarter alerted customers upcoming sales events promotions cleaned organized store including checkout desk displays stocked replenished merchandise according store merchandising layouts operated cash register cash check credit card transactions 100 accuracy completed point sale opening closing procedures including counting contents cash register handled customer relations issues gracious manner accordance company policies welcomed customers store helped locate items resolved customer complaints professional manner prioritizing customer satisfaction mentored new sales associates contribute stores positive culture followed merchandising guidelines present visually appealing displays answered customer telephone calls promptly appropriate manner assisted clients determining overall health nutrition fitness goals determined tailored workout nutrition programs best suited client educated clients proper nutrition cardio capacities correct workout weightlifting form helped clients reach goals consistent motivation education accountability assisted clients determining overall health nutrition fitness goals determined tailored workout nutrition programs best suited client educated clients proper nutrition cardio capacities correct workout weightlifting form helped clients reach goals consistent motivation education accountability assisted clients determining overall health nutrition fitness goals determined tailored workout nutrition programs best suited client responsible new client outreach retention accomplishments 1st place muscle model wbff amateur las vegas world championships 2014 led earned pro card fitness manager mar 2015 mar 2015 company name city state team leader tracking sales help development training programs manage 16 personal trainers oversee operations floorgroup training conducted weekly training meetings schedule client appointments front desk customer service prepare weekly reports education high school diploma buisness southern indiana city state united states college coursework business management communications strategic leadership course certifications cpr international fitness professional associate certified weight lifting kickboxing aerobics certifications current personal training insurance thomco insurance skills clients training customer service operations receptionist retail sales sales account management sales bookkeeping cash cash register closing correspondence credit credit card customer relations database databases documentation increase instructor inventory maintenance merchandising new sales sale payroll point sale promote sales recruiting sales sales associates sales events sales team satisfaction scheduling telephone sales associate cpr front desk training programs,FITNESS
special events coordinator summary marketing public relations professional five years experience campaign management strategic media communications social media management event planning seeking position marketing coordinator milk honey excellent verbal written communication skills sound knowledge marketing principles market project managementmotivated confident multitasks creative innovative energetic social media savvy highlights excellent verbal written communication skills sound knowledge marketing principals market project managementmotivated confident multitasks creative energetic social media savvy accomplishments conceptualized launched campaign name marketing campaign led number increase sales initiated groundbreaking pr campaign television company secured number additional public interest compared earlier efforts ran communications public relations efforts number project type projects budgets totaling amount served products product line expert experience special events coordinator june 2014 current company name city state established maintained cooperative relationships representatives community consumer employee public interest groups cultivated positive relationships community public relations campaigns estimated project costs monitored budgetsdeveloped corporate communications strategies programs including project timelines managed official company page facebook facilitate interaction supporters coordinated monthly quarterly marketing community events example administrative assistant august 2012 june 2014 company name city state researched negotiated implemented tracked advertising public relations activities evaluated managed new strategic business opportunities planned organized corporate media special events established longrange objectives developed innovative strategies help achieve planned negotiated media buys including tv radio print digital managed complete redesign launch companys website number months created official company page facebook facilitate interaction customers managed social media programs including internet forums blogs social networking applications message boards presented current promotions public events tradeshowsestablished longrange objectives developed innovative strategies help achieve estimated project costs monitored budgets edited distributed press releases pitches local national media outlets securing positive coverage multiple publications tracked negative communication organization websites blogs developed strategies addressing public relations intern march 2012 july 2012 company name city state researched negotiated implemented tracked advertising public relations activities wrote developed media kits initiative name project name evaluated managed new strategic business opportunities edited distributed press releases pitches local national media outlets securing positive coverage multiple publications social media intern may 2011 september 2011 company name city state created official company page facebook facilitate interaction customers conceptualized wrote project briefs jump start work outside vendors internal stakeholders marketing public relations intern september 2010 may 2011 company name city state created official company page facebook facilitate interaction customers managed inbound outbound marketingcampaigns generate new business support partner sales teams wrote newsletter marketing copy presentation materials special projects planned publicized events including negotiating vendor contracts designing promotional materials education bachelor science business marketing montana state university city state member club name clubcoursework course name interests marathons hiking reading volunteering lectures yoga professional development scrapbooking additional information philanthropy chair alpha omicron pi volunteer reading kids marketing cochair junior league skills public relations software gorkana factiva cision desktop publishing software illustrator photoshop microsoft office suite online google docs social media platforms ie facebook twitterpinterest youtube instagram,PUBLIC-RELATIONS
engineering manager profile lean manufacturing professional 20 years experience lean manufacturing continuous improvement highly skilled lean six sigma initiatives skills microsoft office visio inventor lean manufacturing​ spc fmea minitab process improvement professional experience 122015 082016 engineering manager company name city state build foundation engineering department airmate company lead develop mentor group engineers daily tasks project assignments project timelines standardized estimating process improving estimations 30 5 implement engineering change control process 012009 122015 process technician company name city state lead leancontinuous improvement projects develop standardize improve manufacturing processes approve engineering decision material dimensional specifications processes tolerances validate verify new product designs participate lead 3p events 032005 012009 quality engineer valve value stream company name city state handled customer complaints corrective actions proactively visited customers regarding quality process improvements maintained apqp database included pfemas control plans product profiles applicable work instructions performed capability studies machines processes assisted development new products new processes 012003 012005 process technician valve value stream company name city state created maintained value stream maps championed led kaizen events derived value stream maps led multiple material process cost saving initiatives created controlled standardized work including operational instructions set instructions assisted applications manufacturing engineering new product development launches 011997 012003 value stream group leader company name city state led 5070 hourly employees day day activities maintained improved safety morale productivity cost quality daily led continuous improvement activities productivity quality safety education training 2014 applied industrial ergonomics 2014 lean certification parker lean boot camp ii iii 2013 epa certification 2011 aws brazing certification 2007 six sigma academy greenbelt training 2004 duggan associates value stream mapping 2006 mixed model value stream mapping 2003 purdue university pokeayoke certification indiana tech city state skills continuous improvement database ergonomics estimating manufacturing processes mentor new product development processes quality safety six sigma,ENGINEERING
graphic designer summary enthusiastic student majoring chemistry great performing many task timely matter efficient possible strong background computer tasks data analysis well business management highlights general chemistry organic basic html coding microsoft office 3d chemistry laboratories including synthesis animation database analysis purification extraction inventory management salesprofit ir spectroscopy well analyzing nmr analysis using sql server various pos mass spec data software graphic designing using photoshop illustrator experience graphic designer august 2009 march 2013 company name city state charge advertising designing publishing point sale materials general manager august 2009 august 2011 company name city state installing pos systems computer networking fuel inventory management payroll management general manager march 2006 october 2014 company name city state team scheduling payroll management accomplishments · eight year business management managed lower cost good increase sales profit charge sales operations ordering inventory customer service education chemistry 2015 el camino college city state gpa recipient edison international green job scholarship · member el camino chemistry club · member mesa mathematics engineering science achievement program · recipient honor transfer student award chemistry recipient edison international green job scholarship · member el camino chemistry club · member mesa mathematics engineering science achievement program · recipient honor transfer student award molecular cellular developmental biology 2017 university california los angeles city state usa skills 3d photoshop advertising animation business management chemistry computer networking customer service database analysis designing graphic basic html illustrator inventory management inventory materials microsoft office nmr payroll pos profit coding sales scheduling sql server,DESIGNER
hr services representative summary multiskilled professional good allround hr imformatory skills capable ability deal recruitmentprocessing needs organization experienced providing timely date hr advice managers employees whilst time making sure employee employers interests best represented key skills excellent telephone manner high standard communication skills able deal highly confidential matters professionally discreetly strong communicative interpersonal teambuilding leadership highly developed written verbal presentation skills good computer skills excellent knowledge microsoft word excel possess proactive positive confident attitude professionals human resources association recruiting selection techniques experience 102012 current hr services representative company name city state dealing recruitment needs employment issues company ensuring timely recruitment new employees business initial job offer made induction company including offer letters contracts etc duties process enrollment new recruits contacted job applicants inform application status thoroughly explained employee handbook new employee orientations process requests enrollment updates changes claims group benefit plans process application leave provide information staff managers requested making sure promotions transfers pay increase take effect planned prepare job status reference letters requested employees weekly basis set maintain correct records employees within system databases providing employment references past employees prepare offer letters employment contracts employees conducting prepostemployment checks reference security checks job applicants process staff status changes register new employees companys time clock system prepare company ids employees process application leave provide information staff managers requested assist employees customers alike person phone ensure issuesconcerns rectified within timely manner liaising managerssupervisors departments meet demands department whether pertaining recruiting leave benefits concernsqueries scan attach documentation relating employee electronic file ordered stationery supplies filed documents daily basis photocopied faxed documents assisted packaging payslips prepared haulage contractor payrolls weekly basis 052010 072011 tellercustomer service representative heart trainee company name city state providing assistance needed branch equals getting operation branch date duties acted customer service representative csrteller opening accounts processing transaction members assisted members using facilities branch offers also providing information different types products services society offered also members group batched teller transaction vouchers daily prepared utility payment vouchers dispatch within turnaround time set society filed prepared loans vouchers dispatch daily prepared daily listings content cash deposit box assisted filing documents application cards payroll listing letters internal external members etc assisted registration members concierge queue assisted retrieval faxing signature cards documents requested prepared letters customers suppliers directed education 2019 bsc human resource management university college caribbean city jamaica human resource management pending 2009 select one general st jago high school city state jamaica 7 csec cxc subjects professional affiliations jamaica national building society tellercustomer service representative skills human resource management basis benefit plans benefits claims contracts databases documentation file hr increase induction packaging recruiting recruitment security accounts cash csr customer service customer service representative dispatch faxing filing loans payroll receptionist retail sales vouchers confident excel microsoft word presentation skills proactive self motivated telephone word,HR
cad designer summary seeking position respected company allow contribute success working cohesive environment im highly dependable motivated software engineer enthusiastic team player dedicated streamlining processes efficiently resolving project issues bringing 7 years experience autocad gis mapping industry highlights certified autocad designer project management land desk civil 3d andgps proficient microsoft office suite certified gis technician detailed estimator proficient esri sap microstation adobe photoshop illustrator indesign professional value offered successful obtaining required permits city county state levels building maintaining professional relationship officials community involvement included limited speaking different levels school children career development served united way loaned executive experience cad designer 082008 042015 company name city state civil design experience erosion control site work included gathering measurements grading development drawdesign cad proecreo autocad microstation put together job folders print fold drawings create production document release pdr review accuracy drawings mapped production support vast array project types including cast iron replacement projects system editing inputing qaqc arc gis entry daily performance sap data entry routinely participated utility meetings city officials drew blue prints obtain city county state permits performed routine cad gis related data maintenance tasks utilizing autocad esri based applications performed regular quality control checks gis data nonspatial databases minimal supervision ensure data integrity assisted design complex layouts drawings general written verbal specifications project team prepared plan section detail design drawings facilities troubleshooting client issues gis software data user techniques trained employees product operations functionality usage collected field data gps created update gis data layers laser machine operator 102006 072008 company name city state drew edited parts using auto cad performed typical laser cutting welding operations selected proper cutting welding programs proper fixtures established proper stop location adjust laser beam focal point made proper setups cutting welding operations performed prescribed maintenance required performed dimensional inspections detected reported defective materials questionable conditions department supervisor education associate science computer science business administration 2008 virginia college city state computer science business administration troy university city state certifications project management certified gis technician certified auto cad designer detailed estimator land desk civil 3 professional affiliations successful obtaining required permits city county state levels building maintaining professional relationship officials community involvement included limited speaking different levels school children career development served united way loaned executive skills 3d adobe photoshop auto cad autocad cad client data entrydatabases editing esri gis gps illustrator indesign laser materials meetings microsoft office suite microstation project management qa quality control sap supervisor supervision technician troubleshooting welding written,DESIGNER
room chef summary motivated personable professional broad range food beverage experience well experience worlds leading hotel management companies customer service guest relations quick learner great performing alone team flexible versatile organized eager anticipate challenges higher level highlights sous vide technique contemporary sauce work food handlers card focused disciplined high volume production capability welltuned palette focus portion cost control inventory management familiarity scheduling proficiencystandard operating procedures problem resolution deadlineoriented microsoft office spreadsheet development employee training development safetyoriented superior communication skills team player conflict resolution skilled multitasker excellent judgment adaptable organized fast learner staff training development data management pos systems scheduling accomplishments nominatedawarded group leader culinary institute america experience room chef may 2014 september 2015 company name city state responsible daily operations kitchens casual dining restaurant fine dining steakhouse well management steakhouse front house operations experience includes scheduling payroll overall management 20 employees training development creating seasonal menus inventories purchasing receiving assisting organization delegation large functions special events costing menu changes reduced food cost percentage restaurants 10 slashed time required conduct monthly inventories food beverage outlets completely redesigning structure organization inventory sheets data input sheets line cook july 2012 may 2014 company name city state responsible pantrygarde manger sauté stations assisted daily prep production menu items well preparation execution highvolume functions worked small tightknit team constantly changing menu rotated monthly allowed freedom creativity involvement menu development multiple ideas popular nightly specials added permanent monthly menus room dining server july 2011 july 2012 company name city state delivered meals guest rooms providing full tableside service guests meal periods set tables per order assisted plating presentation assisted guests requests pertaining food beverage well hotel departments amenities assisted pastry kitchen garde manger stations preparing items amenities performed departmental tasks conducting monthly inventories daily requisitions participation regimented daily cleaning organization schedule utilizing pairing knowledge gained studies court master sommeliers speaking guests increased overall sales wine room dining 20 patisserie attendant room dining order taker january 2010 july 2011 company name city state patisserie responsible daily business operations including arranging serving freshlymade desserts pastries coffee espresso beverages broad knowledge ingredients execution products storing holding perishables accordance health code including fifo temperature logging sanitation cleanliness standards recording inventory purchasing receiving orders room dining answered guest inhouse calls pertaining room dining orders well expedited orders working closely kitchen setting tables arranging expediting delivery daily hotel welcome amenities well many inhouse conferences functions room dining streamlined processes regarding amenities communications future shifts redevelopment printed restaurant menus mozen pierre gagnaires twist cafe barista november 2008 november 2009 company name city state created specialty coffee espresso drinks well variety hot cold sandwiches desserts pastries experience daily tasks included keeping daily inventories practicing standard food safety procedures maintaining safe clean sanitary work environment commis extern september 2007 january 2008 company name city state assisted daily prep production menu items participated preparation execution highvolume functions trailed trained kitchen areas hot line raw bar garde manger purchasing receiving professional achievements court master sommeliers introductory sommelier certificate 2013 acadiana culinary classic assisted chef jeremy conner village café winning one gold medal three bronze medals multiple dish categories 2014 soiree royale culinary competition 2nd place winner meat category education associate science culinary arts 2008 culinary institute america city state us coursework hospitality tourism managementhotel restaurant administration coursework voted group leader graduating class personal information additional information skills business operations costing creativity special events food safety inventory payroll purchasingreceiving scheduling,CHEF
sales associate summary ibc nearly year looking forward continuing carreer sales lead moore branch determined help branch continue grow excited continue develop tellers sales associates outstanding motivaded productive ibc employees tried best make sure customers satisfied great experience dealership maintained positive attitude throughout day despite difficult situations may presented experience 102015 current sales associate company name city state responsible opening types accounts personal business collecting required documentation accounts also responsible ensuring proper documents signed scanned saved appropriate systems perform routine maintenance accounts prepare consumer small business loan applications complete supporting documents send appropriate loan liason prepare legal document review forms along anyall supporting documents death certificates marriage licenses trust documents wills etc send legal department review hear back reviseclose account needing legal review often need determine account may need fraud hold placed submit proper paperwork make answer return phone calls help customers whatever may need issue deactivate debit cards daily basis based customers needs responsible vault procedures branch help balance sell buy ship money inout accommplishments reached least bronze performance every month often reaching silver gold responsible day day activity happens inside branch received recognition top performer second quarter 2015 helped moore branch perform bronze sales associate branch without even manager able navigate precision horizon outlook ims dx enterprise elan website system use ibc 062014 122014 assistandwarranty administrator company name city state conduct payment transactions service department submit warranty claims send invoices bills third party repair shops receive payments reimbursements send service reminders via email complete check rental cars scann records database order deliver lunch employees customers saturdays answer phone calls directed service department set service appointments advise customers vehicles ready pickup communicated mechanics service advisors frequently order help days run smoothly help accomplish work needed done 112009 092015 company name city state greet parents smile warm inviting attitude direct children appropriate place make sure heshe happy comfortable sort backpacks homework notes sent parents paperwork returned teachers distribute things need go keep classroom clean organized take inventory classroom supplies order necessary submit distribute book orders fundraiser information type send correspondence parents needed plan activities week make sure one one time student every day substitute front office needed answertransfer calls take messagestake messages receive money keep record ittype newsletters school needs may taken care accomplishments learned patience kindness stay organized focused calm pressure feel greatest accomplishment fumc positive impact students parents lives better feeling world know made positive difference someones life education training may 2008 high school diploma madill high school city state graduated top 10 class captain drill team president high school show choir jan 2010 elementary education ardmore higher education center city state elementary education 34 unfortunately receive degree withdrew classes take care grandmother work history company name skills balance book database debit documentation email forms front office ims inventory legal notes money outlook enterprise newsletters sales take messages phone type website additional information 2,SALES
branch chief information technology specialist profile motivated information technology cyber security professional outstanding managerial customer service skills excellent written verbal communication skills seeks challenging position organization make big impact multifaceted experience training education excellent record problem solving achieving results highoperationstempo environments successful team leader highlymotivated mentor proven dedication self subordinate improvement superior knowledge infosecnetops techniques determine requirements information technology equipment systems excellent knowledge ability negotiate financial control budget systems security management working knowledge budget cost analysis processes thorough knowledge office management budget omb department defense dod us air force regulations principles practices pertaining logistics infosecnetops installations mission support functions exceptional ability recognize analyze problems conduct research summarize results make appropriate recommendations recognized expert dod planning programming budgeting execution ppbe process expertise capability planning environment enterprise technicalcertification accreditation standards ccri processes procedures security practices ia vulnerability tools ie acas ability apply knowledge current security tools techniques execute authority connect authority operate network systems thorough knowledge scada systems operations security safeguards protection security clearance top secret sci wci polygraph professional experience 072014 current branch chief information technology specialist company name city effectively oversee manage evaluate multiple enterprise level programs serve senior technical advisor evaluator programs using cutting edge technology headquarters air force haf command control communications computer intelligence surveillance reconnaissance c4isr establishes develops maintains effective working relationships top functional area managers program managers commanders contractors vendors dod nondod agencies communications information personnel national capital region researches recommends innovative approaches resolve major problems performs complex aspects project management evaluation oversight responsibilities feasibility studies systems analysis systems development implementation systems integration problem resolution 082009 072014 information technology specialist infosecnetops company name city state developed detailed operations plans operations orders supporting cyber requirements strategic operational tactical levels cyber warfare enabled crisis action planning development strike packages cyber effects protect us air land sea space cyberspace domains collaborated defense information systems agency us government partners develop implement directives global information grid gig operations developed information operations computer network operations plans including defensive computer operations planning ensure support geographic combatant commanders intent made recommendations posture gig respond emerging current threats supported defend nation dtnchina operation planning team technical infosec doctrine appropriate technologies techniques tools coordinated changing mission parameters usalliedcoalition partners identified prioritized intelligence community cyber requirements provide intrusion response planning made substantive recommendations netops policy doctrine capability developments utilized infosec existing policy guidance pertains threats operating environment operational requirements provided expert analysis ongoing netops events malicious activity trend analysis developed operational plans orders counter malicious activity mitigate identified potential threats gig 092006 082009 senior technical analyst company name technical lead digital media projects guided teams solutions leveraged technical capabilities defined requirements computerbased systems supported electronic publishing air force wide achieved accurate timely publication electronic publications forms ensured documentation requirements systems administration information tasking orders served technical lead electronic publishing development integration teams ensured development consistent air force guidance established policies procedure manage air force electronic publishing program analyzed software development configuration management testing maintenance manuals training manuals tutorials procedures reports computerbased training data management represented office meetings interagency intercommand groups concerned development support planning using stateoftheart techniques electronic publishing areas 081998 092006 specialist company name city state managed computer support cost analysis acquisition support ang work plans lead teams execute air national guard budget computers associated technologies proven ability formulate justify defend assigned programs projects demonstrated knowledge cost comparison procedures directives communications communicated effectively written oral mediums provided technical direction concerning acquisition hardware software entire air national ang performed analysis evaluation hardware software provide best technical solution advised components ang acquisition procurement maintenance feasibility adoption information technology hardware software education ms public administration government law sul ross university city state public administration government law bs psychology education morgan state university city state psychology education jun2014 specialized training security certified ce 20 aug2011 cyber 200 advance continuing education course 26 sep2010 basic computer operations planners course 24 sep2009 disa action officers course 10dec2009 dod information assurance boot camp 06nov2009 computer network defensecomputer network threat 24 skills air force art agency basic budget oral hardware computer operations configuration management cost analysis data management dec direction documentation edge feasibility studies forms functional government information systems information technology computer support meetings office enterprise network personnel policies problem resolution procurement project management publications publication software development strategic systems administration systems analysis systems development systems integration training manuals trend written,INFORMATION-TECHNOLOGY
customer service representative professional summary office professional extensive background twelve years customer service account manager office administrative support exude strong excellent communications skills creative support teambuilding ability work independently adapt change quickly motivate staff ensure smooth workflow increased productivity skills typing 55 wpmtenkey 10500 kspm microsoft office word excel outlook data entrycustomer liaisonsupport agency management system ams 360 sagitata agency manager tam applied system crm software systems quick learner work history customer service representative 092017 current company name – city state provide customer support accounts track orders provided price quotes order changes andor cancellations identify customers needs research issue complaints problem solving resolution assist ensure professional exceptional customer service products inquiry online services document account conversation inbound outbound calls call center environment owner 012015 092017 company name – city state responsible daytoday operations online retail store including sales stock resource management develop social media strategy set goals increase brand awareness engagement maintained online storefront social media platforms new products marketing sales promotions commercialpersonal lines account manager 032014 012015 company name – city state temporary assignment ended march 214 jan processed certificates insurance heavy contractors service retail risk commercial line policies verified explained commercial insurnace policy coverages issued renewals processed endorsements cancellations reinstatements policies file claims carrier followedup policy change request issued carriers andor sub agents insurance customer associate 022011 102013 company name – city state office location closed feb011 oct 2013 provided customer service retail brokerage firm inbound call center representative new existing policyholders agents file claims submit loss reports carriers explain insurance coverage eligibility requirements nonstandard auto policies processed policy changes endorsements cancellations reinstatements issued dmv vehicle registrations issued auto insurance id cards accept applied monthly payments policy premiums insurance agentproducer 022009 112009 company name – city state reviewed rates competitive markets qualifying customers various insurance carriers advertised business product brochures distributed potential customers updated client information policy changes clients including name address coverage market multiple lines business commercial personal lines ocean marine workers compensation commercial lines underwriter 022008 062008 company name – city state processed analyzed commercial insurance applications rated provided quotes followed underwriting guidelines determine risk exposure eligibility requested loss run reports issued certificates insurance carrier systems conducted policy changes clients ensured information accurate processed binders endorsements cancellations reinstatements policy renewals commercial lines underwriting supervisor company name – city state company relocated state june 206 oct 2007 supervised 7employees approved employees time sheets requests time ensure smooth workflow assisted account managers subagentsand brokers customer complaints resolutions reviewed analyzed risk commercial cgl workers comp new business applications renewals solid understanding industry regulations carrier guidelines researched various markets competitive pricing multiple insurance carriers education diploma data entry specialists 1995 eldorado college city state self high school city state skills tenkey administrative skills agency brochures call center competitive ca crm client clients customer liaison customer service customer support data entry insurance market marketing sales excel microsoft office office outlook word oct policies pricing problem solving research retail sales securities social media platforms strategy typing 55 wpm underwriting workflow accomplishments telephone service professionally processed 80 calls per day providing information service ensure customer satisfaction customer service consistently received positive feedback guests created repeat business developing longterm relationships customers handled guest complaints maintaining positive dining experience rest,BANKING
global sr manager paid media professional summary digital product marketing professional 13 years experience helping businesses increase brand presence engage customers generate revenue throughout customer lifecycle success comes understanding speaking customer needs creating compelling programs pushing boundaries todays innovative marketing platforms drive measurable results core qualifications digital marketing social media marketing lead generation brand managemen online advertising search engine marketing product marketing strategic tactical planning storytelling content creation product messaging mobile marketing experience company name city state global sr manager paid media 042014 pioneers rackspaces paid marketing initiatives drive lead generation ecommerce conversion customer engagement develops strategy enterprise midmarket smb marketing plans ensure digital programs contribute business growth manages annual budgets 6m across six differentiated business units collaborates creative ecommerce brand teams ensure consistent story told throughout user experience provides business insights internal clients realize crosschannel efficiencies optimization company name city state director digital marketing 012013 112013 led hp autonomys search engine marketing online advertising blog social media content marketing strategy worked directly hp autonomy business units conceptualize content messaging integrate lead generating digital campaigns promote product pushes created oversaw blogging platform recognized consistent top performer hp software blogs 35 contributing authors managed hp autonomys social profile increasing social awareness 50 digital lead generation 75 hp autonomy within three months aggressive content creation promotion company name city state director product marketing 062011 012013 worked closely clevel management set product vision messaging market positioning autonomys promote suite technologies raised portfolio awareness creating managing divisional strategic marketing implementation plans across marketing channels devices companys customer experience management mobile ecommerce solutions conducted educational promotional speaking engagements videos whitepapers sales collateral autonomys marketing optimization platform generating 500 sales leads one quarter devised created high level marketing collateral including case studies sales presentations white papers strategic marketing briefs targeting clevel executives company name city state account director 062010 052011 managed 55m marketing budget developing executing marketing strategies budget planning major telecommunications company worked directly client create multichannel ecommerce marketing programs drive bottomline results increase brand loyalty managed largescale mobile website redesign project raise customer engagement adoption developed business strategies increased product awareness brand image website mobile platforms company name city state sr marketing manager 012008 052010 managed marketing content creation marketing initiatives north american market working global team ensure synergies developed content executed strategic plans budget managing successful project inception completion controlled overall company image messaging across marketing collateral print interactive social media electronic formats increased brand visibility north american market 60 one year offline marketing campaigns including seosem mobile social media website events print company name city state account managerdirector 102006 112007 developed executed interactive marketing plans initiatives clients six cpg brands conducted competitive industry analysis make informed recommendations key stakeholders improved structure measuring reporting campaign performance roi resulting 75 increase tracking kpis company name city state interactive account supervisor 022005 102006 identified scoped interactive opportunities across agency accounts including brand lead generation ecommerce developed trained enriched agencys interactive department account management media production functions worked business development team increase interactive projects 150 company name city state sr account manager 092003 012005 promoted ensured consistent brand messaging interactive channels developed strategic retail business interactive marketing plan clients penetration growing market segments conducted analyzed interactive research competitive information advise brand strategy increasing brand presence online sector company name city state new media manager 122000 092003 directed strategic online marketing branding efforts telecommunications media entertainment high tech website segments created targeted interactive campaigns select clients increasing loyalty 75 threemonth timeframe implemented online business processes increase new business leads 110 one year education masters business administration international marketing georgia state university city state usa international marketing bachelors science dietetics university maryland city state dietetics skills account management advertising agency brand strategy branding budget planning budgets budget business development business processes business strategies c competitive content content creation conversion client clients ecommerce ecommerce marketing ecommerce hp image industry analysis director managing marketing plan marketing plans market positioning marketing strategies marketing strategy marketing market marketing collateral messaging enterprise online marketing optimization presentations product marketing promotion speaking reporting research retail sales strategy strategic strategic marketing strategic plans white papers telecommunications vision website,DIGITAL-MEDIA
coownerexecutive chef career focus performance driven administrative professional extensive experience purchasing operations support top organizational objectives fourteen years experience purchasing including project management multisites diversified background food service industry purchasing construction intellectual well innovative skilled executing multiprojects cost effective time efficient safe quality producing manner recognized application impressive research forecasting skills discover untapped profits elusive resources summary skills operations streamlining strategic planning forecasting process development product management budget management customer service client relations vendor administration vendor negotiations account management creative problem solving accomplishments earned “ top performer ” award 2016 professional experience coownerexecutive chef 032010 012017 company name city state successfully manage café style restaurant increasing sales quality food exceptional service value plan menus estimate food beverage costs purchase maintain adequate inventory meet needs assist creating innovative marketing campaigns increase visibility restaurant assist hiring training directing scheduling employees manage financial areas including budgeting cost control payroll general accounting keep abreast state federal laws regulations approved externship site develop students work within foodservice industry receiving clerkpurchasing coordinator director purchasing 022009 current company name city state maintained atmosphere enthusiastic customer awareness emphasis fast friendly customer service build maintain classroom recipes create daily production templates within foodtrak database maintain production standards set forth corporate curriculum formulate supplier inventory pricing database lcbdallas utilizing new birchstreet ordering system create database production templates procure weekly food orders meet departmental needs continuously pricecheck various items available received multiple avendra suppliers ensure accurate best pricing like products determined recurring business needs maintained necessary inventory levels monitored weekly monthly quarterly achievement goals divide food order accordingly ensure complete accurate deliveries per curriculum multiple suppliers guarantee adequate stock optimal product freshness meet student special event production requirements receive inspect temperature check deliveries refuse bad product date stock items according fifo system organize storeroom fill requisitions classrooms following proper servsafe food safety guidelines maintain appropriate receiving records within database excel allow quick independent cross referencing purchase orders departmental performance optimal cost accounting ensure student supplies uniforms textbooks toolkits managed month month distributed accurately provide accountability minimal variance maintain adequate inventory fulfill distribution requirements start conduct monthly inventory procurement stock build maintain vendor relationships provide exceptional service students coworkers listen respond customer requests problems timely manner analyze prioritize issues maintaining focus solving problems identify implement new solutions resolve problems successfully timely manner maintain high standard performance accountability timely completion work assignments accept increasing levels responsibility perform additional assignments expected work completed develop implement clear plans accomplish specific objectives prioritizing making adjustments fly needed assure activities objectives performed alignment critical needs goals department curriculum catastrophe insurance claims adjuster 012004 012009 company name state outsourced various insurance companies catastrophe situations handled approximately 100200 claims directly insured involves ability deal people high stress anxiety situations using time management skills efficiently education bachelor arts culinary management september 2012 le cordon bleu college culinary arts city state culinary management skills foodtrak birchstreet word excel,CHEF
consultant professional profile accomplished senior engineer demonstrated ability analyze business requirements create effective technical solutions applicable diverse industries serves strategic partner senior management identifying business requirements aligning assets company goals making key strategic contributions experienced network engineer excellent troubleshooting skills highlights 15 year experience design installation management data voice network expertise includes design build maintain microsoft windows servers including domain controllers exchange sql database web servers novell servers linux servers setup configure virtual servers using vmwareesxi hyperv academic background includes bachelors degree electrical engineering master information systems areas expertise extensive knowledge computer hardware software networking appliance switches routers firewalls using cisco meraki sonicwall hp dell juniper design install configure troubleshoot maintain routed lan routed wan switched network wireless network vpn remote access thru citrix terminal services design maintain microsoft servers including windows nt server windows 2000 windows 2003 server windows 2008 server windows 2012 server active directory web server exchange 2000 2003 2007 2010 2013 office 365 sql 2000 2005 2008 2012 2014 server design maintain novell network including netware 30 65 border manager groupwise server design deploy backup systems including backupexec veeam acronis online backup services datto barracuda extensive knowledge computer applications spreadsheets accounting emails exchange groupwise office 365 medical programs practice management ehremr medical billing coding advanced knowledge msoffice 2003 2007 2010 2013 including visio expert endpoint protection antivirusantimalware advanced knowledge regulatory compliance obligations associated operations including coding experience consultant november 2011 current company name city state provides hardware software specifications users based application business needs anticipated growth installs new servers routers firewall maintains entire infrastructure recommends changes improve systems network configurations determine hardware software requirements related proposed changes performs troubleshooting complex hardware software network problems defines procedures monitoring evaluates diagnoses establishes work plan resolve system issues manages multiple projects work project leader project team member help complete jobs time researches evaluates recommends new efficient software hardware products maintains administers computing environments including computer hardware systems software applications software configurations manages major upgrades systems andor relocation offices facilities including assessment requirements implementation testing solutions manages data backup availability recommends data recovery solutions consultantanalystsnetwork engineer november 2009 october 2011 company name install manage local area network servers firewalls routers switches vpn connection remote access security components perform daily administration functions addchange users check backups virus detection signature updates intrusion prevention monitoring performance tuning deploy maintain upgrade update vmware microsoft hyperv servers maintain update companys websites servers firmware patches service packs manage backup image servers workstations disaster recovery architecture modify user accounts password content filtering rights securities maintain sql databases create modify optimize necessary increase productivity organize optimize network directory file layout ease use management serves technical resource hims function centers throughout region needed performs duties accepts responsibility assigned provided annual savings implementation automated data system utilizing latest technologies responsible operations involving continuous evaluation reengineering applicable processes organizational design based current new client needs ensures efficient daytoday operations hims departments within cluster establish procedures practices within organizational policies service standards ensure prompt resolution internal customer member concerns participates research development implementation hims policies procedures operations automated systems providing medical information client staff providers ensure company fully compliant following proper hipaa policy rules regulations guidelines standards · forecasts hospitals future technical information needs various property improvement projects develops adheres annual operating capital budgets consultantnetwork administrator december 1994 september 2009 company name served project manager gnc operations center several central offices build projects los angeles counties acted consultant senior executives gnc accommodate y2k network deploymentresponsible effective establishment strategic relationships fueled adjacent market growth successfully established relationships key customers included verizon wireless others managed functions provided field engineering logistics support system assessment worldwide marketed support products resulted increased revenue positioning organization growth effectively led delivery support programs increasing sales by17 building strong customer relationshipslargest growth offshore designs plans implements microsoft novell networks setup configures microsoft novell linux citrix terminal web blackberry servers setup configure administer maintain cisco juniper sonicwall manufacturer switches routers firewalls implements new technology network strategies managed overall optimum performance wanlan security infrastructure performs automation projects managed healthcare clients installing maintaining medical application programs computer service engineer january 1991 november 1994 company name city state designs implements local area network systems ie prepares servers load application programs configure switches routers firewalls setup maintain multiple mixed domain networks troubleshoots network problems lan wan handles servers networking technical support researches escalated problems provide solutions necessary setup configures backup disaster recovery evaluates new systems checks product quality provides training new employees education master science master information systems master information systems bachelor science electrical engineering electrical engineering cisco certified network associate ccna microsoft certified professional mcp certified novell engineer cne netware 6 certified professional coder cpc certified professional coderhospital cpch technical skills accounting active directory antivirus automation backup budgets ccna cisco certified network associate certified novell engineer cne cisco citrix computer hardware computer networking computer applications consultant consulting client management content client clients databases database delivery dell disaster recovery firewalls groupwise hp image local area network lan layout linux logistics market medical billing access microsoft certified professional mcp exchange office msoffice sql 2000 microsoft windows windows windows 2000 2000 windows nt server netware 6 network engineering network networking networks novell netware 30 novell networks novell network novell servers organizational design organizational policies positioning processes coding quality reengineering research routers sales securities servers spreadsheets sql strategic switches technical support telecommunications troubleshoot upgrade vpn visio web servers web server websites wan y2k,CONSULTANT
assistant information technology director summary high performing energetic portfolio program project management professional proven track record consistent commendations delivering largesize mission critical programs projects excellent quality political lean environments innovative leader adept agile strategic planning analysis optimize operations push forward new business initiatives winning collaborative approach highlights management information systems project development lifecycle process improvement risk management natural leader quality assurance control unsurpassed work ethic cost reduction containment systems implementation experience january 2011 current company name city state assistant information technology director led organization towards eligibility ehealth exchange information network allow county providers exchange patient information federal agencies non federal organizations secure trusted interoperable network completed detailed survey countys privacy security confidentiality information exchange policies part onboarding process execution data use reciprocal agreement facilitated processing entrust subscriber agreement public certificates keys documents outcome upon submission application ehealth exchange committee awarded county immediately eligible participate ehealth exchange network due comprehensiveness documentation accelerated organizations participation nationwide quality efforts maturity surveys energizing staff enhancing organizations status improving customer services process outcome application review processes expedited organization awarded stage 6 maturity stage 2 electronic medical record emr adoption less 3 months january 2007 december 2010 company name city state supervisor executed enterprise information technology strategy worked closely partnered health services cio stakeholders clinical business detention establish project program governance understand document business needs advocate effective application deployment strategies develop high level project road maps outcome clear project prioritization throughout enterprise addressed limited resource issues sample projects appointment reminder system document imaging system timekeeping system wristband id deployment dictation system materials management supervised led coached mentored approximately 12 25 application support project management staff phases operations project lifecycle using lean agile project management methodologies outcome stronger project visibility customer relationships maturity terms organizational project management service management methodologies expedited help desk ticket resolution minimizing project risks sample projectrelated skills shared staff project charter project timeline resource allocation issues documentation communications technique lessons learned release checklist others july 2005 december 2006 company name city state senior management information systems analyst developed comprehensive map fitgap review analysis clinical workflow electronic medical records requirements different ambulatory detention facilities santa clara county outcome enhanced staff awareness existing processes steps needed attain towards future state better clinical flow improved inmate care effective implementation electronic medical record emr led crossfunctional multidimensional lean six sigma process improvement team composed clinical business staff completed gap analysis streamline expedite operating room scheduling billing processes outcome bills resubmitted processed within week improved revenue dramatically december 2000 june 2005 company name city state program administrator defined managed owned three year project program roadmap project features prioritization release strategy web enablement 207 statewide enterprise case management reporting payment system 6000 health human services providers public private sectors including successful onboarding tenants 300 expansion user database minimal workflow interruption outcome public private service providers able use case management system able provide day services clients need without duplication services initiated led inclusion hipaa guidelines privacy rule security policies department workflow applications actively collaborating washington states lawyers security staff appropriate language andor workflow included leveraged confidentiality agreements service level agreements slas vendor contracts online alerts notices training outcome 100 department compliance regulations staff comfortable tool education de la salle university guidance counseling ms guidance counseling assumption college psychology bs psychology agile management uc berkeley extension advanced project management program stanford university scpm project management san jose state university certified lean six sigma black belt lean six sigma quality operational excellence harrington institute certified scrummaster csm certified scrum product owner cspo scrum alliance foundation certificate service management v2 itil exin project management professional pmp pmi certified professional health information management systems cphims himss skills streamline agile billing case management contracts clients customer services database dictation documentation electronic medical records features functional health human services help desk imaging information technology itil materials management exchange enterprise network organizational policies processes process improvement project management quality reporting san scheduling scrum six sigma service level agreements strategy surveys workflow,INFORMATION-TECHNOLOGY
account managerbusiness development experience account managerbusiness development 072018 072019 company name – city state responsible simplifying diagnostics improving global health providing advanced supporting advanced health care solutions identify select develop distributors endusers qualified successfully represent ctk product domestically internationally collaborate current customers develop new business andor expand existing businesses within assigned region negotiate pricing agreements balance needs organization needs customer well monitor analyze data market conditions identify competitive advantages new current customers conduct market tours meeting end users distributors collect market feedback conduct business planning make product presentations troubleshoot train distributor sales staff representation ctk products international trade shows europe latin america engage opportunities propose effective strategies performing costbenefit analysis positioning ctk products within market outline record market environment business potential related ctk products manage distributor quotas purchase levels assigned accounts ensure achievement assigned ctk sales targets ranked 1 account executive finished quarter 2 4 increase year reach quarterly sales targets work sales team develop strategies implement brand strategies ensure consistent marketing message responsible generating new research use accounts enhance ctk products united states laboratory consumables sales representative 072017 052018 company name – city state acquired deep knowledge imebs lab equipment supplies service offerings business processes managed incoming sales leads included responding incoming inquiries considered nonstrategic transactional accounts within united states latin america used knowledge industry market specifically customer competitor trends build grow new existing customer base achieving defined sales goal developed implemented business plan expand business maintain pipeline opportunities meet exceed sales objectives led participated presentations conferences special projects required national sales executive 062016 072017 company name – city state provided promoted best quality nursing uniforms well selling add services lab equipment supplies patches embroidery health care professionals number 1 sales producer dove professional apparel last 3 years sales history developed new clients business prospecting cold calling attending national conferences responding business leads maintained high level customer service increased revenue streams existing customers well leveraged relationships expand business also monitored reviewed customer sales activity made adjustments processes strategies needed made customized presentations various accounts included onsite visits problem solving workshops administrative followups master knowledge dove product line value proposition market analyst business development specialist client advocate 012010 062016 company name – city state generated sales leads contacting library staff members preregistration industry conference lists seminars websites enquiries client databases client referrals provided clients regular account reviews effort elicit open communication respect value services upsell additional products processed longterm agreements contracts charge reporting tracking evaluating clients progress technology roadmap staying mindful critical impacts clients business needs suggested implemented creative pricing payment solutions balancing customer needs pricing policies worked multiple business departments legal finance marketing operations develop solutions growth development operational best practices supported requirements customer licensing monitored accounts compliance issues business managersales manager 092006 032009 company name – city state conducted job performance reviews manage staff personnel issues supervised customer service directly responsible meeting exceeding personal team sales goals set forth store management managed orientation development cosmetic consultants ensure increased brand awareness productivity sales fully responsible recruiting interviewing potential candidates based hiring criteria organized special events tradeshows reached outside businesses increase revenue conducted product demonstrations presentations work history account managerbusiness development 072018 072019 company name – city state responsible simplifying diagnostics improving global health providing advanced supporting advanced health care solutions identify select develop distributors endusers qualified successfully represent ctk product domestically internationally collaborate current customers develop new business andor expand existing businesses within assigned region negotiate pricing agreements balance needs organization needs customer well monitor analyze data market conditions identify competitive advantages new current customers conduct market tours meeting end users distributors collect market feedback conduct business planning make product presentations troubleshoot train distributor sales staff representation ctk products international trade shows europe latin america engage opportunities propose effective strategies performing costbenefit analysis positioning ctk products within market outline record market environment business potential related ctk products manage distributor quotas purchase levels assigned accounts ensure achievement assigned ctk sales targets ranked 1 account executive finished quarter 2 4 increase year reach quarterly sales targets work sales team develop strategies implement brand strategies ensure consistent marketing message responsible generating new research use accounts enhance ctk products united states laboratory consumables sales representative 072017 052018 company name – city state acquired deep knowledge imebs lab equipment supplies service offerings business processes managed incoming sales leads included responding incoming inquiries considered nonstrategic transactional accounts within united states latin america used knowledge industry market specifically customer competitor trends build grow new existing customer base achieving defined sales goal developed implemented business plan expand business maintain pipeline opportunities meet exceed sales objectives led participated presentations conferences special projects required national sales executive 062016 072017 company name – city state provided promoted best quality nursing uniforms well selling add services lab equipment supplies patches embroidery health care professionals number 1 sales producer dove professional apparel last 3 years sales history developed new clients business prospecting cold calling attending national conferences responding business leads maintained high level customer service increased revenue streams existing customers well leveraged relationships expand business also monitored reviewed customer sales activity made adjustments processes strategies needed made customized presentations various accounts included onsite visits problem solving workshops administrative followups master knowledge dove product line value proposition market analyst business development specialist client advocate 012010 062016 company name – city state generated sales leads contacting library staff members preregistration industry conference lists seminars websites enquiries client databases client referrals provided clients regular account reviews effort elicit open communication respect value services upsell additional products processed longterm agreements contracts charge reporting tracking evaluating clients progress technology roadmap staying mindful critical impacts clients business needs suggested implemented creative pricing payment solutions balancing customer needs pricing policies worked multiple business departments legal finance marketing operations develop solutions growth development operational best practices supported requirements customer licensing monitored accounts compliance issues business managersales manager 092006 032009 company name – city state conducted job performance reviews manage staff personnel issues supervised customer service directly responsible meeting exceeding personal team sales goals set forth store management managed orientation development cosmetic consultants ensure increased brand awareness productivity sales fully responsible recruiting interviewing potential candidates based hiring criteria organized special events tradeshows reached outside businesses increase revenue conducted product demonstrations presentations education bachelor science florida state university city state summary obtain sales position experience accomplishments proficiency allow opportunity growth qualifications 13 years consistently exceeding sales goals 13 years progressive experiencing managing staff accounts 13 years experience product demonstrations presentations excellent computer skills work powerpoint excel proprietary inventory systems salesforcecom social media 13 years conducting business business sales fully fluent spanish english 713 years coordinating special events tradeshows highlights administrative store management set strategic balance trade shows business plan troubleshoot business planning websites business processes workshops cold calling competitive conferences contracts client clients customer service databases special events finance forth hiring latin legal marketing market nursing performance reviews personnel policies positioning presentations pricing problem solving processes producer progress quality recruiting reporting research selling sales seminars skills administrative set balance business plan business planning business processes cold calling competitive conferences contracts client clients customer service databases special events finance forth hiring latin legal marketing market nursing performance reviews personnel policies positioning presentations pricing problem solving processes producer progress quality recruiting reporting research selling sales seminars store management strategic trade shows troubleshoot websites workshops additional information honors awards ranked 6th state fl top sales representatives estee lauder 2009 exceeded sales goals 15 maintained excellent client retention rates 1 sirsidynixeos international providing highly accessible service coupled expert industry knowledge expanded market share dove professional apparel 40 last years numbers rewrote territory business plan estee lauder prioritized sales calls resulted 80 goal attainment,APPAREL
director finance professional summary senior financial hospitality executive twenty years managerial expertise proven passionate leader achieving goals big picture focus essentials profitable operation customer service excellence cultivating employee loyalty financial accountability owners interest priority skills financial reporting us gaap principles fiscal budgeting cash flow analysis individual tax returns federalstate tax preparation peoplesoft essbase customer relations work history director finance 032012 current company name – city state prepare monthly financial statements forecasts annual budgets work properties annual revenues 39m full responsibility balance sheet general ledger member executive team providing financial direction yield management strategy group business analysis lead financial operations reviews managers educate newer managers read interpret financial statements relates responsibilities establish maintain internal controls obtaining best audit review recruit train mentor personnel currently supervising staff 20 associates negotiate contract third party hotel partners responsible hotels local area network related duties duediligence reporting financing acquisition preparing special reports statements items requested special projects increased cash flow aggressive receivable collections reduce departmental overhead expenses proper allocation duties negotiations vendor reduce cost director finance 082009 022012 company name – city state prepare monthly financial statements forecasts annual budgetswork properties annual revenues 100m full responsibility balance sheet general ledgermember executive team providing financial direction yield management strategy group business analysis lead financial operations reviews managers educate newer managers read interpret financial statements relates responsibilities establish maintain internal controls obtaining best audit review recruit train mentor personnel currently supervising staff 27 associates negotiate contract third party hotel partners responsible hotels local area network related duties financial analyst 042005 082009 company name – city state responsible area forecastingbudgeting program forty eight properties us caribbean helped created forecasting budgeting program lxr assist director finance required position became open responsible reporting star information complete company convert hotels purchase lxr system various properties purchase company close assist sales various hotel including golf course operations work closely senior vice president president finance providing critical information operation cost director finance 011990 022005 company name – city prepare monthly financial statements forecasts annual budgets work properties annual revenues ranging 20mm 39m full responsibility balance sheet general ledger member executive team providing financial direction yield management strategy group business analysis lead financial operations reviews managers educate newer managers read interpret financial statements relates responsibilities establish maintain internal controls obtaining best audit review recruit train mentor personnelcurrently supervising staff ranging 5 17 associates negotiate contract third party hotel partners responsible hotels local area network related duties preparing special reports statements items requested special projects increased cash flow aggressive receivable collections reduce departmental overhead expenses proper allocation duties negotiations vendor reduce cost properties worked marriott casa marina marriott sawgrass marriott boca raton holiday inn madeira beach holiday inn key west marriott portugal sheraton arlington several properties education associate arts finance mdcc city state finance florida atlantic university city state skills accounting balance sheet budgets budget business analysis cash flow conversion direction duediligence financing financial financial statements general ledger local area network mentor backoffice negotiations personnel pos profit read reporting strategy supervising,FINANCE
manager field professional overview service focused strong knowledge healthcare management client services healthcare systems management social security dfcs various platforms services core qualifications microsoft office suite excelword powerpoint knowledgeable various healthcare information systems include meditech emr mckessonstars artiva onbase host licensed navigator 2984352 affordable care act certified knowledeable cpt coding knowledgeable icd10 education bs sociology june 1995 albany state college sociology experience manager field january 2014 january 2016 company name city state responsible providing high quality client focused service leadership direction internal external operations provided smooth efficient operations facets hospitalpatientchange healthcare partnership accordance established policy federalstate rules regulations supervised 6 employees provided comprehensive detailed training needed complete assignments served quality assurance specialist ensure application completed correct completed yearly performance evaluations monitored leave punctuality employees met yearly goals 95 district exceeded areas 3 trustworthy committed superior customer service confident interactions individuals levels assisted billed accounts approval rate revenue healthcare representative january 2002 january 2014 company name city state interviewed clients hospital settingor home visits assist obtaining maximum coverage federal ssi ssa disability state medicaid benefits traveled several different hospitals throughout district order meet client needs acted advocate patients families capacity federal state agency worked effectively hospital staff give exemplified customer service adhered company legal standards regarding protected health insurancephi personal identifiable informationpii health insurance portability accountability act hippa maintained documented status applications clients via hospital system change healthcare met goals assigned change healthcare yearly case manager january 1996 january 2002 company name city state general supervision provided following determined eligibility manageed ongoing cases intakes renewals eligibility programs processed applications andor reviews using appropriate criteria policies consistently according established guidelines recorded evaluated personal financial data obtained individuals keyed high volume data using standard office hardware software performed professional responsibilities assigned supervisor exceeded met performance goals monthly well yearly skills agency benefits hardware cpt coding client clients customer service direction financial icd10 information systems insurance leadership legal meditech excel microsoft office suite office powerpoint word navigator policies quality quality assurance ssi supervisor supervision,HEALTHCARE
senior accountant summary 8 years accomplished experience field accounting team organizational training major global public corporation exceptionally fast efficient organized knowledge accounting functions gl pl bs budgets forecasting variance analysis trend analysis financial reporting reconciliations work papers journal entries accruals ap ar experience gaap statutory accounting monthly yearend closing processes highlights oracle financial peoplesoft microsoft dynamics nav microsoft office suite outlook lotus notes experience senior accountant 062015 current company name city state prepare examine analyze accounting records financial statements financial reports assess accuracy completeness conformance reporting procedural standards process prepare maintain reporting related inventory associated recurring andor ad hoc journal entries account analysis financial reporting account reconciliation system interface analysis cogs rebates adjustments revenues accordance established general accounting policies procedures summarize vendor contracts andor annual contract amendments extract financial pertinent information determine rebate configuration monthlyquarterly invoicing create review revenue loaders rebate billing invoices track payment status prepare communications memos presentation charts process documentation coordinate departments assembling information reporting results maintain sox controls departmental documentation train new staff review work less experienced staff cross training team members accounting functions accountant ii 092013 052014 company name city state completed assigned reconciliations accurately completely time frame required corporate policies prepared ensured accuracy integrity accounting transactional records ensure proper financial reporting worked internal financial reporting personnel support timely accurate completion monthly quarterly annual internal external reporting processed maintained assigned ad hoc recurring journal entries timely accurate manner ensured interfaces ancillary systems general ledger processed timely accurately affected assigned general ledger accounts complete accurate properly classified independently reviewed revenue expense accounts accuracy determined proper accruals nicole morgan resume page 2 2 independently provided prompt courteous professional customer service internal external users information provided accounting department worked external audit firm support timely completion audits compliance reporting assisted departments compiling information reporting results variances accountant ii 122008 012013 company name city state assisted monthyear end close preparation associated journal entries performed detailed analysis general ledger conjunction month end close responsible preparation foreign branch balance sheets income statements fixed assets schedules reconciliations verified analyzed monthly quarterly underwriting activity reported foreign branches subsidiaries affiliates pools syndicates recognized investigated unusual results utilizing available resources effectively communicated findings management analyzed recorded foreign branch results home office books interacting areas ensure accuracy journal entries reconciled ledger balances resulting underwriting activity account settlements profit loss foreign exchange subledger general ledger insure accurate figures monthly subledger close cash settlements wire transfers electronic receipts check deposits ach payments check requests associate 102006 062008 company name city state developed coordinated planned expense budgets forecasts headcount monitoring tracking consolidated analyzed trends expenses compensation planning within agency division successfully ended year within 2 variance forecast prepared updated monitored monthly financial analysis summaries budget templates monthly financial management presentations including actual projected results coordinated section managers prepare budget uploads monthly budget versus actual meetings prepared recurring adhoc journal entries provided ad hoc analysis reporting management needed identifying spending trends analyzing variances purposes requested education masters science accounting kean university state accounting bachelor science management science management science skills account reconciliation accounting general accounting accruals ad agency balance sheets billing budgets budget charts compliance reporting contracts customer service documentation financial financial analysis financial management financial reports financial reporting financial statements fixed assets foreign exchange frame general ledger general ledger accounts home office inventory invoicing ledger lotus notes meetings microsoft dynamics microsoft office suite outlook month end close oracle financial peoplesoft personnel policies presentations profit loss reporting settlements underwriting,ACCOUNTANT
sous chef summary bring positive attitude strong work ethic strong team attitude new career opportunity highlights adaptive team player customer service expert strong organizational skills deadlinedriven focused driven positive attitude accomplishments supported kitchen operations chef absent assisted maintaining preparation service areas sanitary condition received 4 “ exceeds expectations ” ratings performance reviews recognized peers management going beyond normal job functions work experience sous chef march 2013 current company name city state assisted coworkers checked quantity quality received products cleaned prepared various foods cooking serving trained staff of14emp correct facility procedures safety codes proper recipes plating techniques frequently switched positions cold food prep soup station chef relief chef mid shift support changing needs large industrial kitchen instructed cooks workers preparation cooking garnishing presentation food planned prepared food parties holiday meals luncheons special functions social events prepared variety foods according customers orders supervisors instructions prepared dishes following recipe verbal instructions stocked rotated products stocked supplies paper goods timely basis stocked supplies serving stations cupboards refrigerators salad bars supervised coordinated activities cooks workers engaged food preparation used food handling standards weighed measured mixed ingredients according recipes using various kitchen utensils equipment cleaned cut cooked meat fish poultry complied scheduled kitchen sanitation ensured standards practices met cooked food properly timely fashion using safety precautions oversaw kitchen employee operations ensure production levels service standards maintained packaged takeout foods served food customers general manager march 2009 february 2013 company name city state accepted payment customers made change necessaryassisted coworkers checked quantity quality received products cleaned spilled food drink broken dishes removed empty bottles trash managed morning rush number customers daily efficient levelheaded customer service adhered recipe presentation standards specialty coffee drinks managed 14 team members including scheduling training conflict resolution updated menu daily offerings specials using personalized artistic touches correctly followed health safety sanitation guidelines greeted connected every customer recommending drinks pastriesmaintained highest standards conduct service maintained calm demeanor highvolume periods special events customer servicecall center march 2008 february 2009 company name city state provided members medical providers outstanding customer service simple complex medical dental issues provided member benefits medical dental providers according coverage purchased member helped members understand explanation medical dental benefits arraigned managed care complex medical cases knowledgeable insurance coding terminology dean vaughn medical terminology icd9 codes cpt 1500 forms properly documented member provider call complex mainframe maintained good phone standards established department head performed duties assigned customer service rep may 2007 march 2008 company name city state answered inbound donor telephone calls placed outbound donor telephone calls schedule donors discussed various issues related making appointments donors maintained customers account using complex mainframe computer system duties assigned cookbaker september 1999 may 2007 company name city state performed daily food preparation adhering strict food safety standards keeping records updated haccp program operated cash register system adhered strict cleanliness standards keeping work area well organized helped load unload food delivery trucks completed food preparation tasks strict time schedule adhered high cleaning sanitation standards food utensils made calculations food needs based past current demands preplanned prepared work next days menu worked overtime weekend functions requested assisted director head cook daily tasks dog grooming assistant april 1993 december 2000 company name city state swingassistant manager march 1993 september 1999 company name city state responsibilities included managing profitable shift without supervision managing people product equipment accepted payment customers made change necessaryassisted coworkerschecked quantity quality received products cleaned prepared various foods cooking serving greeted customers restaurant drivethru took rang orders handled payment thanked customers kept drink stations clean ready service performed serving cleaning stocking duties establishments portioned wrapped food education general equivalency diploma ged spring 1989 des moines community college city state serve food safe certification august 2000 urbandale community schools city state dean vaughn medical terminology principal financial group skills benefits cash register cpt customer service delivery financial forms icd9 insurance director mainframe managing medical terminology next coding safety supervision telephone phone well organized,CHEF
senior graphic designer summary diverse resultsoriented graphic designer 30 years experience print logo design dimensional signs passionate comprehensive strategic brandbuilding design demonstrated ability work independently well collaborate large design teams flexible big picture outofthebox thinker expert brainstormer special emphasis conceptual design highlights graphic design expertise creative design aptitude quality assurance team leadership adobe cc suite strategic planning training development corporate design ​ accomplishments successfully orchestrated complex projects idea stage design mockup final rendering meet customer expectations building customer loyalty grew client base strategic relationship building consistently delivering successful campaigns designs experience 032017 082018 senior graphic designer company name city state sketched designs large home builders stanley martin ryan homes nv homes van metre homes stylecraft homes dan ryan homes etc adhered strict branding guidelines preparing sketches client review designed logos interior acrylic display signs stand wall mounts 3d signs impact logo signs routed top signs whip flags mailboxes take one boxes feather flags amenity signs site id sign model id signs banners prepared final print files uploaded sketches final print file links keyed initially pace software cut vinyl fc7500 plotter 012005 012017 senior graphic designerproduction manager company name city state developed creative graphics simplified complex messages recommended techniques methods media best suited produce desired visual effects adhered corporate brand guidelines preparing graphic materials maximized operational efficiency mentoring staff various customer service initiatives spearheaded coordinated graphic design projects conception completion collaborated clients create vision conceive designs meet tight deadlines daily developed excellent relationships multiple vendors outside installers ensure success current future projects created fashioned highly persuasive sales marketing proposals processed estimates price proposals invoices emailed customers via quick books printed inhouse designs customer prepared files wide format printer 051995 012005 graphic designer company name city state designed interior exterior signs banners trade show graphics association graphics dimensional signs etc vectorized designed client logos cut vinyl ioline graphics plotter printed graphics hp 5500 large format printer education liberal arts florida state university panama canal branch visual communications art institute pittsburgh city state associates degree skills invoicing quick books software adobe illustrator cc cs6 adobe photoshop cc corel draw x7 microsoft office suite omega composer printers hp 5500 hp designjet l25500 vinyl plotters summa d120r graphtec ioline hs15 fc 7500 sign tracking software keyed pace portfolio linked,DESIGNER
aviation mechanic highlights technical proficiencies ms office excel outlook powerpoint word accomplishments qualityfocused manager experience driving maintenance programs projects operations keep fleets fixed rotorwing aircraft top performance recognized technical administrative leadership communication skills highly adept motivating directing teams meet production schedules goals fasttempo environments shifting priorities requirements current secret security clearance experience august 2010 current company name city state aviation mechanic orchestrate aircraft maintenance activity across 12 work centers supervising 200 technicians testing troubleshooting upkeep aircraft engine subsystems fixed rotorwing models direct organizationallevel intermediatelevel maintenance programs implement policies improve processes provide technical supervision management control programs impacting aircraft maintenance activities drive production quality control administrative audits collect analyze interpret test data provide senior leadership crucial guidance improving operational efficiency performance key contributions established schedules organized workloads led multifunctional team meet aggressive production timelines − completed 2200 maintenance actions keep seven h60rs helicopters three p8a two e2d aircraft peak airworthiness operational readiness supervised aspects maintenance including calibration repair replacement damaged unserviceable parts components assemblies − overcame lack available resources manufacturing parts inhouse ensuring compliance stringent specifications tolerances quality standards steered development logistics plans documentation implementing sustaining p8a logistics programs − conducted comprehensive evaluation maintenance concept tasks logistics resources current policies processes − isolated supportability depot issues impacting p8a program devised sound solutions alternatives recommendations achieving program objectives skillfully performed scheduled unscheduled preventative maintenance across variety aircraft models led troubleshooting removal repair modification calibration assembly quality assurance mechanical electrical systems subsystems airframes power plants engines hydraulics avionics associated support equipment se coordinated technicians multiple shops drive work sequencing scheduling priority changes adapted procedures resources resolve problems arising equipment failures material delays labor shortages trained employees inspected finished work ensure adherence quality standards documented maintenance activity submitted reports schedule key contributions demonstrated exceptional skill diagnosing isolating correcting technical problems executing repairs replacements quickly minimize aircraft downtime interpreted utilized maintenance instruction manuals blueprints schematics technical publications conjunction variety test equipment including mechanical rpm test sets engine propeller turbine vibration analysis test set vats provided accountability budgets materials inventories documentation ensured internal controls place complied ensure transparency − enforced foreign object damage fod hazardous waste tool control programs drew upon strong training performance evaluation skills coached mentored guided junior mechanics earn critical qualifications meet performance standards education 2014 embryriddle aeronautical university bachelor science technical management occupational safety health bachelor science technical management occupational safety health 2014 embryriddle aeronautical university world wide campus coastline community college city state us associate science aviation technology healthy technology associate science aviation technology healthy technology coastline community college fountain valley california military experience august 2010 august 2010 company name united states navy oak harbor wa aviation maintenance production manager 82010 present orchestrate aircraft maintenance activity across 12 work centers supervising 200 technicians testing troubleshooting upkeep aircraft engine subsystems fixed rotorwing models direct organizationallevel intermediatelevel maintenance programs implement policies improve processes provide technical supervision management control programs impacting aircraft maintenance activities drive production quality control administrative audits collect analyze interpret test data provide senior leadership crucial guidance improving operational efficiency performance key contributions established schedules organized workloadsand led multifunctional team meet aggressive production timelines − completed 2200 maintenance actions keep seven h60rs helicopters three p8a two e2d aircraft peak airworthiness operational readiness supervised aspects maintenance including calibration repair replacement damaged unserviceable parts components assemblies − overcame lack available resources manufacturing parts inhouse ensuring compliance stringent specifications tolerances quality standards steered development logistics plans documentation implementing sustaining p8a logistics programs − conducted comprehensive evaluation maintenance concept tasks logistics resources current policies processes − isolated supportability depot issues impacting p8a program devised sound solutions alternatives recommendations achieving program objectives united states navy various locations aviation mechanic 61994 82010 skillfully performed scheduled unscheduled preventative maintenance across variety aircraft models led troubleshooting removal repair modification calibration assembly quality assurance mechanical electrical systems subsystems airframes power plants engines hydraulics avionics associated support equipment se coordinated technicians multiple shops drive work sequencing scheduling priority changes adapted procedures resources resolve problems arising equipment failures material delays labor shortages trained employees inspected finished work ensure adherence quality standards documented maintenance activity submitted reports schedule key contributions demonstrated exceptional skill diagnosing isolating correcting technical problems executing repairs replacements quickly minimize aircraft downtime interpreted utilized maintenance instruction manuals blueprints schematics technical publications conjunction variety test equipment including mechanical rpm test sets engine propeller turbine vibration analysis test set vats provided accountability budgets materials inventories documentation ensured internal controls place complied ensure transparency − enforced foreign object damage fod hazardous waste tool control programs drew upon strong training performance evaluation skills coached mentored guided junior mechanics earn critical qualifications meet performance standards certifications osha 30hour general industry safety standards certificate skills aviation calibration documentation maintenance accountability assembly avionics blueprints budgets electrical systems engines hazardous waste hydraulics internal controls quality assurance scheduling schematics sequencing technical publications training turbine aircraft maintenance audits aviation maintenance general aviation logistics quality control solutions testing excel ms office operations osha 30 outlook powerpoint security word associate,AVIATION
head information technology information center executive profile •visionary leader organizations 20 year career fortune 500 companies •as scheringploughs first sap center excellence leader led business process technology reengineering efforts developed global sap strategy organization •noted business technology acumen collaborative style communication skills •experienced rfp development vendor selection •track record execution delivering investment returns •well versed intercultural business communication practices including remote management globally dispersed organizations professional experience head information technology information center march 2015 company name city state provide leadership direction gms information center collection data scientists analysts dedicated production highvalue analytics support manufacturing director supply chain logistics information technology october 2010 march 2015 company name city state established supply chain technology direction global manufacturing organization established gms information center organization dedicated providing advanced analytical capabilities support manufacturing organization delivered key transformational projects including demand planning solution sap apo supply planning sales operations planning kinaxis rapidresponse inventory optimization kinaxis rapidresponse provide leadership direction delivery business analysis teams executing projects lead business process reengineering efforts provide guidance support business subject matter experts supported development execution global sales operations process senior director comet program november 2009 october 2010 company name city state responsible managing delivery efforts global comet program focusing procurement employee expense management esourcing areas directed ongoing rollouts north america europe asia pacific regions director sap center excellence may 2005 november 2009 company name city state responsible 15mm annual budget 75 ftes 30 offshore mix consultants employees adept remote management domestic staff new jersey tennessee delaware international staff europe singapore reduced compensation costs nearly 1mm offshore utilization retooled legacy jde personnel inclusion sap erp team led deployment centerpiece sap solution us pharmaceutical business key solutions asia pacific europe south america led upgrade effort apo solution healthcare products segment business led effort design solution deploy global sap template scheringplough solution reduce current footprint single instance sap acquisition team member leader integration efforts us apac commercial operations overall responsibility leadership development management readiness program managed project manager capability review program director supply chain systems january 2002 may 2005 company name city state led effort implement sap us commercial operations schering plough solution included key order cash functionality warehouse management us pharmaceutical distribution channels provided consultative support projects executed belgium apo singapore r3 manager commercial field force systems april 1998 january 2002 company name city state led team developers implementing webbased solutions support schering ploughs field forces united states key projects included formulary management account management customer relationship management field force expense management managed care account planning designed developed delivered training programs field force personnel prepare properly utilize deployed technology manager service delivery systems april 1997 may 1998 company name city state led implementation outbound call center solutions key operations ohio call center led implementation script systems pharmacists make accept patient calls regarding treatment support disease management programs smoking cessation hypertension high cholesterol multiple sclerosis congestive heart failure manager client services systems february 1994 april 1997 company name city state led implementation marketing client services application frontoffice organization global bond operations led implementation portfolio accounting system global advisors subsidiary prudential oversaw implementation support lan pc technology teams global advisors subsidiary project manager january 1992 february 1994 company name city state led implementation new cash management system support treasury operations prudential pc coordinator january 1990 january 1992 company name city state responsible daytoday support pc hardware software prudential help desk education master business administration 2003 university maryland master science computer science 1994 new jersey institute technology bachelor science computer science 1990 new jersey institute technology skills sap business process design dispersed team management,INFORMATION-TECHNOLOGY
consultant highlights technology skills visual basic html javascript sql xml python mvc filemaker php advanced excel sitecatalyst core competencies problem solving relational databases process reengineering customer relations staff management startups transitional environments systems integration data migration reporting automation accomplishments received sales achievement award attaining 163 billable hours target 55 customer satisfaction rating experience company name city state consultant 012010 current publicly traded adbe digital technology company specializing content creation online analytics annual sales 44 billion support simultaneous client consulting engagements performing product implementations technical problem solving ad hoc client requests fortune 500 companies home depot disney rei promoted internally nonbillable position needed retain rebuild relationships dissatisfied clients us emea problem resolution distant inperson participated product integration team product expert sitecatalyst searchcenter acquisition integrations received sales achievement award attaining 163 billable hours target 55 customer satisfaction rating designed coded custom tools automating improving client campaign creation management deployment resulting average 60 increase campaign management efficiency per client increased services revenue 15 clients home depot disney rei developing tools increase effective advertising spend supported emea clients general motors daimler ticketmaster performing product implementations training technical problem solving custom client solutions company name city state controller 012008 012010 provider medical coding information annual sales 12 million acquired access intelligence 2009 oversee financial functions including audits monthly financial statement preparation daily cash flow debt equity management vc reporting executive reporting cash revenue forecastsbudgets perform systems management new system integration associated data migration manage sixperson department two direct reports shortened finances 15day month end process 3 days automating month end processes decreased ga cost 40 annually received first deficiencyfree audit automating processes accounting transactions daily operations developed new proprietary operational system combining crm inventory financial management sales fulfillment call center tracking quickbooks integration cell 8019106500 gregthevariumcom professional experience continued company name city state controller 012007 012008 provider electronic medical record management data repository solutions annual sales 12 million managed financial health organization including audit procedures billing credit card management customer support monthend close equity debt management budgetingforecasting daily cash management regularly utilized salesforcecom oracle sql vba excel process daily transactions report daily status company metrics forecasts saas enterprise sales increase customer retention 54 monitoring customer usage trends identify save atrisk customers hiring firing personnel company cash flows permitted customer point contact conflict resolution enhanced customer relationship management capabilities implementing salesforcecom migrating historical information training employees tool functionalities company name city state internal auditor 012006 012007 publicly traded anet credit card processor annual sales 40 million acquired visa 2010 charged monitoring testing financial systems controls processes coso sox cobit audit compliance regularly utilized html odbc vba xml excel test improve system processes increased testing efficiency identifying eliminating 100 tests integration systemization automated customer applications decreasing sales overhead 15 per year correcting 80k erroneous commissions company name city state accountant 012005 012006 broker dealer 1031tenant common security exchanges reits stocks bonds annual sales 120 million calculated weekly commissions payments managed ap ar invoicing functions regularly utilized sql vba xml excel process daily transactions commissions improve system processes automated commission calculation time 4 days minutes integrating existing systems sql improved accuracy customer broker data developing ms access based system replace individual spreadsheets company name city state regional manager 012003 012005 provider thirdparty hospital billing recovery solutions managed hca iasis hospitals utah surrounding regions responsibility hospital employees profitability billings directed 18person staff four direct reports regularly utilized sql excel process daily patients applications notes automated manner increased territory size enhanced cardons reputation hca standardizing hospital groups data reporting insurance claims thirdparty recoveries improved regional profitability 45 eight months increasing use medicaid cobra benefits identified offhours research company name city state cofounder 012005 current national onsite hair makeup service local salon studio enizio annual sales 500k secured cash financing manage daily cash flows inventory optimizations payroll federal state tax filings education masters business administration business administration gore school business city state us masters business administration gore school business westminster college salt lake city ut bachelors accounting david eccles school business city state us bachelors accounting david eccles school business university utah salt lake city ut certifications cpa skills annual sales cash sales sales inventory filings payroll state tax integration integrator solutions increase training advertising award campaign management clients content creation deployment excellent multitasker problem resolution problem solving rebuild satisfaction simultaneous technical problem solving million excel audit sql access customer relationship management forecasts billing accounting accounting audits budgets coding crm data migration financial management fulfillment medical coding operations quickbooks system integration systems management credit credit card xml auto insurance benefits claims cobra data reporting hospital billing insurance claims medicaid territory budgeting budgetingforecasting cash management customer support forecasting metrics oracle relationship management saas salesforcecom software service cobit html odbc processor sarbanes oxley sarbanesoxley sox sox testing accountant ap ar broker dealer invoicing ms access payments security cpa customer relations databases javascript model view controller modelviewcontroller mvc php python systems integration visual basic,CONSULTANT
hr manager summary obtain position offers many opportunities growth development enhance existing knowledge management leadership return give best company achieve goals aspirations continue future success highlights leadership skills providing focus direction subordinates motivating employees better accuracy attention detail ability work part team possess effective communication influencing skills strong analytical problem solving skills possess strong work ethic high level professionalism excellent interpersonal planning organizational skills team player handles multiple projects simultaneously fast paced environment proficient variety computer software programs microsoft word microsoft excel microsoft access microsoft powerpoint microsoft publisher microsoft outlook microsoft visio lotus notes experience company name city state hr manager 042015 current supervises coaches counsels staff guides employees various employment processes corrective action documentation ensures consistency fairness resolving complex policy related issues conducting investigations make appropriate recommendations needed provides guidance developing employees transfer promotion manages annual talent review performance goal setting performance review development planning compensation planning processes designs implements facilitates new employee assimilation orientation coaching sessions teambuilding interventions increase team effectiveness mentors less experienced staff participates special projects completes duties assigned company name city state office operations manager 042013 032015 provide first point contact daily functional administrative support leadershipexecutive staffwork unit implement quality improvement ideas monthly audit security policies ensuring company compliance guidelines communicate report directly vice president regarding team performance attendance plan manage communicate special projects events eg employee recognition programs community activities etc prepare customer correspondence serve liaison support staff divisionsdepartment assist administration daytoday operations human resources functions duties employee orientation development recordkeeping company name city state customer support manager 102012 032013 manage email support team ten members provided information customers concerning order status accounts researching online train new incoming employees systems customers handling skills project lead multiple projects responsible planning executing keeping projects time handle escalated customer related issues company name city state teller 022010 082011 processing transactions customers help manage finances record transactions promptly accurately compliance bank procedures ensure compliance internal controls established policies procedures explain advise promote bank products services customers company name city state retail support 022008 012010 retail support home shopping network supervision training instructions team lead train new hires junior staff work procedure systems processes peer coach others support encouragement act mentor new hires provide retail customer service sales via telephone email company name city state administration customer services mentor 022007 012008 keep records customer interactions transactions recording details inquiries complaints comments well actions taken prepare correspondence maintain files records provide assistance public answering wide variety questions interviewing individual investigating situation resolving problem company name city state flight attendantpurser 111998 012007 act purser prepare reports showing places departure destination passenger ticket numbers meal beverage inventories conditions cabin equipment problems encountered passengers keep records customer interactions transactions recording details inquiries complaints comments well actions taken act primary liaison pilot passengers supervised junior flight attendants responsible 400 passengers conduct staff briefings education bas management organizational leadership 2012 st petersburg college management organizational leadership associate arts 2010 st petersburg college associate arts 1996 arthur community college languages working knowledge spanish french skills management administrative support coach excellent communication skills customer service french human resources leadership team lead mentor effective communicator project management project lead researching spanish supervision,HR
accountant professional summary enthusiastic honest dedicated professional individual integrity ambition succeed given environment although extensive experience medical billing accounting industries also experience many areas always challenge whatever situation work well others well seeking career develop excel exceeding personal professional goals skills accounting operations professional financial reporting specialist quickbooks proficient certified billing coding specialist strong communication skills superior attention detail account reconciliation specialist selfmotivated professional arap account reconciliation customer relations analytical reasoning exceptional organization strong ms access excel physician billing cms1500 billing forms hipaa compliance international classification diseases icd9cm medical bill auditing work history accountant 022014 current company name – city state maintained integrity general ledger including chart accounts analyzed monthly balance sheet accounts corporate reporting generated financial statements facilitated account closing procedures reconciliations multiple accounts month analyzed researched reporting issues improve accounting operations procedures successfully implemented new technologies process automation encourage continuous improvement facilitated successful internal audits thorough documentation organization reconciled discrepancies accounts receivable general ledger account accounts receivable trial balance account researched resolved accounts payable discrepancies balanced monthly general ledger accounts accurately record cost month end accruals supervised invoice processing purchase orders expense reports credit memos payment transactions performed payroll 100 employees 7 retail store locations accountant executive assistant 092010 122013 company name – city state supported management risk identification control testing process improvement procedures analyzed reviewed cost reports communicated final results suppliers reported internal control issues management supplied comprehensive recommendations mitigate associated risks filed tax returns prepared governmental reports compliance strict standards analyzed monthly balance sheet accounts corporate reporting generated financial statements facilitated account closing procedures month created daily weekly cash reports accounting management reconciled vendor statements handled payment complaints discrepancies reviewed expense reports accuracy proper expense disclosure managed ceos complex frequently changing travel arrangements coordinated preplanning trips managed external contacts ceo kept track periodic communication needed priority contacts developed maintained alert system upcoming deadlines incoming requests events accountant medical billing collections supervisor 012008 092010 company name – city state supervised medical collection team 15 employees performed complex general accounting functions including preparation journal entries account analysis balance sheet reconciliations reviewed collection reports determine status collections amounts outstanding balances monitored payments due clients promptly contacted clients past due payments coded entered invoices day inhouse accounting software third party clearing house introduced new efficient accounting financial operational systems managed responded correspondence inquiries customers vendors increased profits 69 spearheading medical collection dept accountant executive assistant 012005 122007 company name – city state complete accounting bookkeeping company payroll office management bio medical research firm aspects office management including limited phones fax filing emails ordering supplies customer service etc accounting responsibilities included apar general ledger account reconciliation financial reports special interest research clean organization ensured accurate documentation kept meet anyall legal requirements kept full minutes within bylaw guidelines meetings proposed policies practices maintained corporate records full filled anyall requirements directors officers well duties arose education bachelor science accounting 2013 university phoenix city state accounting medical claims billing coding specialist home professions ft collins co certified medical billing coding specialist high school diploma 1997 jenks high school city state skills account reconciliation accounting administrative ap ar bank reconciliation billing bookkeeping credit clients customer service documentation engineer fax filing financial financial analysis general ledger hr insurance invoicing legal managing meetings mail office office management payroll physics policies coding reception reporting research retail sales phones phone travel arrangements work flow,ACCOUNTANT
procurement analyst accomplishments new professional organization attend seminars events relevant todays business market karass effective negotiating training develop key negotiating skills six sigma yellow belt certification professional experience company name march 2012 current procurement analyst city state performs strategic sourcing mro maintenance repairs operations items companys north american manufacturing locations well supplier management strategic suppliers spend 70m sourcing functions include contract strategy development issuance contract rfqs rfps supplier proposal analysis negotiations awards implementations responsible supplier performance ongoing management strategic supplier relationships creates integrated processes among internal functions eg operations purchasing logistics outside suppliers support teams conducting negotiations financialbid analysis developing talent assists development global commodity strategy implementation plan leverage opportunities across subcommodities monitors compliance order capture savings demonstrates execution leadership commodity management strategic sourcing portfolio management total cost ownership value chain analysis supplier relationship management implementations across enterprise globally understands strategies demands requirements enterprise works develop global commodity strategies consistent short longterm strategic plans analyzes demand side commodity completing spend histories demand forecast identifying current suppliers determining procurement involvement historical contract compliance demand segmentation enable identification demand side opportunities works collaboratively procurement services peers prioritize opportunities allocate resources identifies near longterm opportunities within commodity spend portfolio market business intelligence interaction resource units add value builds clear business casesvalue propositions supporting details define identified opportunities develops cascading implementationtransition plans execute commodity sourcing strategies captures lessons learned throughout execution sourcing strategy work team members develop depth procurement knowledge skills november 2010 march 2012 utility technician city state blast furnace laborer day day maintenance operations help steel making application coke lime laborer assists day day supply raw material fuel blast furnace operation company name may 2009 august 2011 life insurance sales agent obtained pennsylvania insurance license established candidates custom insurance packages including life auto insurance company name may 2009 november 2010 personal trainer city state created custom training programs 100 clients per week helped retain customer base built new client list education california university pennsylvania 1 2010 ccac city ringgold senior high school 5 2009 bachelor science marketing marketing skills business intelligence commodities client clients financial insurance leadership logistics market works monitors negotiations enterprise processes procurement proposal purchasing relationship management repairs strategy strategy development strategic strategic plans training programs additional information certifications national academy sports medicine nasm certified personal trainer may 2009 may 2011 life insurance license august 2009 august 2011,FITNESS
teacher summary highly enthusiastic motivated responsible caring dedicated committed high school math educator earned trust respect students colleagues administration almost 19 years core qualifications education effectively work parents knowledgeable microsoft word power point presentation different software like derive google docs dropbox excel experience working special needs students motivating students interactive teachinglearning innovative lesson planning learning style assessment differentiated instruction achievements teacher month january 2011 nominated teacher year june 2011 mctm teacher month may 2014 qualified apply teacher year spring 2014 enriched different teaching strategies techniques gained trust respect students parents colleagues administrators appointed h3 team leader math department assigned moderator math mentors club n ominated one top 3 outstanding high school teacher junior category sy 2002 2003 elected facampa treasurer high school unit nominated one outstanding high school teacher junior category sy 2004 2005 used write vita matematica math magazine published every quarter year levels rated proficient teacher since 2003 highest percentage rate high school assessment may 2013 may 2014 100 percent rate passing hsa 2010 professional experience company name january 2009 current teacher city state subjects taught data analysis regular honors algebra 1 regular honors intensified algebra 1 regular honors geometry regular honors algebra 2 honors bridge mastery class data analysis grade levels 9th algebra 1 intensified algebra 1 regular honors 10th 11th geometry regular honors1 1th data analysis mastery class geometry regular honors algebra 2 honors 12th bridge class responsibilities complied school rules regulations practices procedures fulfilled number hours actual teaching academic counseling students need attended meetings committee work seminars substitutions academic functions acted second parent advisees giving close supervision regarding academic personal difficulties monitored academic performance students gave extra encountersacademic assistance students needed help attended quarterly parentteacher conference made lesson plans tests table specifications syllabus learning materials etc submitted reports needed documents related school work company name march 2005 june 2009 high school math teacher city state subjects taught geometry algebra levels 9th 10th 11th responsibilities complied school rules regulations practices procedures fulfilled number hours actual teaching academic counseling students need attended meetings committee work seminars substitutions academic functions acted second parent advisees giving close supervision regarding academic personal difficulties monitored academic performance students gave extra encountersacademic assistance students needed help attended quarterly parentteacher conference made lesson plans tests table specifications syllabus learning materials etc submitted reports needed documents related school work company name november 1997 march 2005 high school math teacher city state subjects taught geometry data analysis algebra1 grade levels 9th 10th responsibilities complied school rules regulations procedures fulfilled number hours actual teaching attended faculty meetings professional development seminars monitored behavior academic performance student always giving feedbacks parents phone calls conference letters gave coach class students need help made lesson plans syllabus instructional materials submitted reports documents related work company name june 1995 march 1996 high school math educator city state subjects taught algebra 1 level 1st year responsibilities complied school rules regulations practices procedures fulfilled number hours actual teaching academic counseling students need attended meetings committee work substitutions academic functions acted second parent advisees giving close supervision regarding academic personal difficulties attended quarterly parentteacher conference made lesson plans tests table specifications syllabus visual aids etc education training southwestern university master arts math education city state philippines usa math education philippine normal university math education city philippines 30 units philippine normal university 2000 master arts education city philippines education 1994 bachelor arts secondary education mathematics cumlaude secondary education mathematics cumlaude certifications maryland teacher certificate apc current community involvement membersponsor aspca affiliations baltimore teachers union member since 2005 nct member since 2005 aft member since 2010 ​ personal information place birth pampanga philippines date birth 20th march 1973 present resident carroll county maryland usa sex female status married child hobbies international travel cruising watching tvmovies listening music interests watching tvmovies listening music playing candy crush coaching students skills average computer literate apply cpr apply varied teaching skills ​ ​ additional information license cpr able save two lives used join medical mission used member operation smile love helping students struggling academics coach class every day,TEACHER
manager golf operations career focus innovative creative business leader proven track record managing business operations large scale conception launch driving brand growth improving sales experienced manager recognized building strong client customer relationships leveraging excellent negotiating skills achieve brand success respected business manager extensive experience golf industry adept identifying emerging trends opportunities passionate business development specialist skilled impacting visibility profitability performance brand orchestration competitive market intelligence track record developing highly successful campaigns within budget schedule surpassing corporate goals excellence creating managing revenue streams adept leading example marshaling resources creating professional atmosphere accomplish objectives effective communicator strong motivational skills ability support operational goals meet business team objectives exceptionally skilled professional demonstrated excellence building driving superior operation success strategic planning champion programproject development operations analytical intuitive expert proven record reaching target customers identifying emerging trends core competencies business operations customer service marketing sales communication negotiations administrative management staff supervision workflow optimization productivity improvement project management technical troubleshooting quality control adaptive business development operations management pl brand development vendor relations market trends professionalism team leadership strategic analysis territory development analysis planning resource optimization cost reductions strong work ethic continuous improvement summary skills photoshop imageready ms project ms office word access excel powerpoint webmultimedia coldfusion flash search optimization web server administration content management systems professional experience manager golf operations company name city state spearheaded management daily operations necessary maintain profitable golf facility corporation strategically utilized strong understanding marketing event management sales drive revenue golf operation developed launched integrated multichannel packet catalog web direct marketing campaigns propelled sales 700k 2012 projected 12m 2013 yearend led market launch 21 new products identified opportunities researched new product possibilities collaborated team created campaigns generating 500k sales created web transformation previously archaic intranet dynamic website improving communication wrote catalogs course guides training brochures enhanced sales reps understanding complex product features services help membership showed enthusiasm performing ongoing customermarket research demographic profiling identify capitalize unmet market needs get retain members leveraged strengths costeffective marketing management account negotiations end year average 15 budget without compromising business growth goals banking officer company name city state developed relationships businesstobusiness clients used integrated approach create balanced programs clients build respective brands businesses using firstbank financing selected accomplishments managed firstbank branch locations tellers cashiering front office opening closing procedures knowledge sharing sales goals reviews provided expedient service cited key consistently high client focus 10 increase referrals 2012 ensured files complete prior underwriting handoff coordinated effectively title companies ensure smooth closings successfully processed challenging loan applications eg firsttime borrowers selfemployed applicants borrowers problematic credit histories knowledge including core banking mortgage loan originations fulfillment servicing securitization secondary mortgage markets experience consumer finance products manager company name city state selected accomplishments served primary assistant events multimilliondollar accounts successful tournaments assumed lead role pitch team meetings due strengths presentation negotiation skills major accounts 500k 1m initial contracts generated junior golf revenue 6 8 education bachelor science business management marketing 2010 university colorado city state gpa graduated cum laude business management marketing graduated cum laude skills photoshop approach banking brochures budget cashiering catalogs catalog closing coldfusion content management contracts credit client clients direct marketing event management features finance financing flash focus front office imageready market research market marketing marketing management meetings access excel ms office powerpoint ms project word multimedia negotiation negotiations optimization sales web server website yearend,BANKING
freelance production manager mens womens wovensknits summary creative development production manager strong background mens womens wovens denim knits graphics passion expand upon current skill sets areas expertise sets maintains high personal professional standards creative strategic thinker strong ability quickly identify analyze resolve challenges achieve effective outcome highlights fabric trim vendor relations strong cost negotiation skills superior communication skills webpdm plm extensive print knowledge wash development apparel construction experienced traveling asia factories experience freelance production manager mens womens wovensknits july 2015 current company name city state daily overseas communication multiple factories regarding status fit pp top samples bulk production issuesdeliveries business strategies negotiated costing factory level well customer level achieve imu goals company well customer sourced styles various factories costed garments sales meetings suggested changes lower costs daily maintenance data reports production matters provide weekly wip reports customers aided arranging shipments bulk production based factory capability delivery slides customers ship windows vessel dates maintained hand inventory records daily basis issue purchase orders sales orders sage system managed costing negotiation process 50 total business overseas vendors hong kong vietnam cambodia india ensure 80 target margin achieved · maintained production calendar managed wip reports ensure 100 time delivery goods · negotiated discounts vendors unable maintain target delivery monitored pos inception delivery ensure accuracy throughout associate preproduction manager mens womens graphics october 2014 june 2015 company name city state managed design development cycle 160 styles 400 skus per season · created reference library standardized graphic print techniques ensure brand aesthetic met across vendors partnered hong kong counterparts directly peru factory establish new techniques seasonal basis · partnered design ensure accurate creation tech packs artwork well execution graphic techniques throughout design cycle · evaluated negotiated costing allocations ·resulting 8 overall cost savings served plm implementation task force associate product manager mens womens knits graphics december 2012 october 2014 company name city state developed sourced placed 80 styles 200 skus per season 4 season basis emphasizing quality maintaining markon plans · actively facilitated communication vendors cross functional teams merchandising design technical design · regularly met merchants throughout line building process maintain awareness overall assortment key items ·closely monitored production schedules purchase orders delivery schedules · evaluated vendor costing maintained costing references best possible pricing ·resulting 4 cost savings 20132014 tracked ensured delivery dates maintained proto sales sample bulk product development associate womens blue label denim july 2011 november 2012 company name city state served liaison design production hkitaly counterparts directly tunisia factory development cycle 20 styles 30 skus per season 6 season basis ·partnered design fabric teams selection seasonal fabrics new wash development · partnered design tech ensure accurate timely initial development including fabrictrim selection development labelpackaging development · coordinated trimprint teams external vendors complex developments including beading embroideries hardware prints · found creative solutions designdevelopment issues arose resolved quickly product development assistant rrl april 2008 june 2011 company name city state managed development cycle nondenim roughwear denim chambray shirts woven headwear 60 mens womens styles 80 skus per season 4 season basis partnered design accurate creation initial tech packs including fabrictrim selection labelscreenprintpackaging development wash development traveled asia worked directly factories ensure initial development executed correctly· served liaison design tech production fabric manager trim manager hk counterparts ensure design calendar maintained key dates hit pending issues quickly resolved · tracked showroom samples ensure time delivery resulting successful showroom openings · attended fittings communicated issues hk counterparts administrative assistant rrl april 2006 april 2008 company name city state provided administrative support svp rrl design vp rrl design operations vp denim · worked accounts payable external vendors ensure timely processing invoices · maintained travel entertainment proto office budgets coordinated vendors assist production rrls product knowledge guide · contributed multiple successful showroom openings tracking sample status organizing received samples office manager may 2004 february 2006 company name city state managed daytoday operations 45person office calendar management phone support petty cash records organization provided administrative support five executives including president coo senior vice president · provided support offices los angeles san francisco orange county · created maintained budget office education bba degree design management parsons school design marketing public relations advertising international business entrepreneurship fashion illustration skills business strategies budget maintenance costing vendor negotiations fabric development trimhardware development print development packaging development quality control merchandising inventory management webpdm plm illustrator microsoft office sage mac pc literate,APPAREL
production associate summary conclude application letter thanking employer considering position include information followup complimentary close sincerely signature following application letter template lists information need include letter submit resume applying job use application template guideline create customized letters send employers resume review letter samples get ideas writing application letters first paragraph job application letter include information writing mention job applying found position contact company include middle paragraphs next section cover letter describe offer company make strong connections abilities requirements listed job posting mention specifically skills experience match job expand information resume dont repeat try support statement make piece evidence use several shorter paragraphs bullets rather one large block text conclude application letter thanking employer considering position include information followup state indicate one weeks time typical may want reduce time sending resume follow fax email view free email newsletter top form let aboutcom send latest job searching expert optout time please refer privacy policy contact information bottom form copyright alison doyle cover letter takes position requirements matches applicants skills requirements way resume reviewer see candidates relevant qualifications glance sample targeted cover letter name address city state zip code phone number email date name title organization address city state zip code dear mrms last name interested coordinator position advertised xyz resume enclosed review given related experience excellent capabilities would appreciate consideration job opening skills ideal match position requirements responsible evening operations student center facilities including managing registration solving customer problems dealing risk management emergencies enforcement department policies assists hiring training management staff coordinate statistics inventory experience supervision student staff strong interpersonal skills also preferred valid minnesota drivers license good driving record ability travel different sites required experience collegiate programming management qualifications register students courses design manage program software solve customer problems enforce department policies serve contact students faculty staff hiring training scheduling management staff managing supply inventory ordering minnesota drivers license ntsa defensive driving certification extensive experience collegiate programming management excellent interpersonal communication skills appreciate taking time review credentials experience thank consideration sincerely signature hard copy letter typed name information technology technician tier one technical support help desk technician experienced knowledgeable information technology professional seeking contribute training acquired skills within tier one technical support andor help desk role work well independently group setting providing facets computer support troubleshooting installations maintenance indepth knowledge understanding numerous software packages operating systems skilled providing customer enduser help desk support easily identify resolve technical issues concerns excellent communication presentation capabilities accomplishments begin letter greeting drmrms last name know employers last name simply write dear hiring manager leave greeting letter start first paragraph body letter first paragraph writing mention job applying found listing middle paragraphs offer employer mention skills experience good fit job last paragraph say thank hiring manager considering note follow signature end cover letter signature handwritten followed typed name email simply include typed name followed contact information writing letters important select font clear easy read heres choose letter font professional readable well choose appropriate font size letter important select font large enough reader doesnt squint read letter big letter doesnt fit well page use basic font using simple font ensure letter easy read basic fonts like arial verdana times new roman work well depending much content letter select 10 12 point font size best format letter fits one page regardless font size select needs space top letter paragraph section cover letter heres space cover letter using microsoft word select font letter select font size youre using different word processing program process similar select content cover letter choose font font size may need try couple different sizes make sure cover letter fits single page select cover letter font select font list top document start writing letter type cover letter highlight content letter either select font popup window select font list top document experience production associate 032006 current company name city state cover letter typically accompanies resume send cover letter may make difference obtaining job interview resume ignored makes good sense devote necessary time effort writing effective cover letters cover letter complement duplicate resume purpose interpret dataoriented factual resume add personal touch cover letter often earliest written contact potential employer creating critical first impression find differences resume cover letter three general types cover letters application letter responds known job opening review samples prospecting letter inquires possible positions review samples networking letter requests information assistance job search review samples cover letter designed specifically purpose outlined well position seek design form letter send every potential employer know junk mail effective cover letters explain reasons interest specific organization identify relevant skills experiences remember relevance determined employers selfinterest letter express high level interest knowledge position keep mind cover letter doesnt need long page plenty heres information long cover letter bottom form following application letter format lists information need include job application letter send resume use guideline create customized application letters send employers information technology technician 012000 102002 company name city state provided computer help desk support via telephone communications endusers performed diagnostics troubleshooting system issues documented help desk ticketsresolutions maintained equipment inventory lists information technology technician 021996 012000 company name city state provided computer help desk support technical training hardwaresoftware end users documented help desk ticketsresolutions provided overall assistance daily administration novell netware 411 network performed setup breakdown transport agency equipment asneeded basis personal information select font size want use way proofread cover letter print cover letter even going upload online make sure formatted properly spaced looks way want writing cover letter seem like difficult task cover letters makes sort request whether interview information generally addressed someone havent met take one step time however youll soon expert writing cover letters send skills accounting administrative agency basic programming bookkeeping business communication hardware finance fundraising help desk support help desk ibm ibm software inventory letters lotus 21 macros marketing mail office msdos network networking novell netware novell netware 411 page programming express shorthand technical training telephone troubleshooting typing word processing wordperfect 51 written additional information select font size want use way proofread cover letter print cover letter even going upload online make sure formatted properly spaced looks way want writing cover letter seem like difficult task cover letters makes sort request whether interview information generally addressed someone havent met take one step time however youll soon expert writing cover letters send job application letter format contact information name address city state zip code phone number email address date employer contact information name title company address city state zip code salutation dear mrms last name leave dont contact body application letter body application letter lets employer know position applying employer select interview followup first paragraph first paragraph letter include information writing mention job applying found job listing include name mutual contact one middle paragraphs next section application letter describe offer employer application letter template contact information first section letter include information employer contact contact information employer include otherwise list information personal information firstname lastname street address city state zip code phone number email address date education knowledgesoft inc mechanicsburg pa 31997 courses intranetware 411 administration 41a advanced administration 12 1993 shippensburg university pennsylvania city state bsba business administrationoffice administration 12 1993 john l grove college business business administrationoffice administration business communication business programming marketing finance ibm software applications management aa 5 1991 harrisburg area community college city state gpa gpa 311 accounting ibm software applications intermediate lotus 21 advanced lotus 21 macros msdos commands ibm basic programming advanced wordperfect 51 novell netware gpa 311 academicsbusiness 1 1988 east pennsboro area high school city state academicsbusiness typing word processing office procedures bookkeeping shorthand recipient award east pennsboro outstanding business student,INFORMATION-TECHNOLOGY
owner personal chef areas expertise career focus environmental scientist accomplished sales marketing professional bachelor science degree biology master business administration degree professional background environmental science research development industry eight years experience growing building successful homebased personal chef business expert qualifications identifying capturing market opportunities accelerate expansion increase revenues build client base areas expertise include marketing business development client relationship management budgeting general accounting creative sales strategies resolving client concerns pricing sales analysis strong followup postsale customer support proactive marketing concepts professional experience owner personal chef january 2006 january 2014 company name city state established successful marketing sales strategies including implementation gourmettogo sales counter local supermarket acquired 20 new clients within first year business continued growth throughout remainder ownership managed entire selling cycle acquisition new clients needs assessment bid proposal pricing negotiations sales closing follow planned coordinated executed events 125 people accomplishments winner local blue water area chamber commerce freshwater flavors award first year business business referral team facilitator blue water chamber commerce environmental scientist january 2001 january 2006 company name city state performance phase phase ii environmental site assessments national environmental policy act reviews real estate transaction screens throughout midwest interpretation analytical results development corrective actions presentation findings formal reports performance hazardous material surveys including comprehensive asbestos lead based paint mold investigations evaluations industrial residential commercial facilities throughout michigan performed industrial hygiene sampling indoor air quality investigations conducted onsite field quality controls including soil groundwater monitoring responsible maintenance several client accounts including daily weekly project management unique detail orientation chosen act liaison verizon sprint regarding environmental statues regulations training applications education master business administration may 2003 university michigan city state gained knowledge marketing sales principles courses marketing management principles finance strategic management courses strengthened communication persuasive skills active participation communication organization human resource management courses gpa gpa 6880 gpa 6880 bachelor science biology may 1999 wayne state university city state biology gained knowledge healthcare topics courses physiology chemistry microbiology genetics neurobiology accomplishments certified hazardous materials manager 2004 2010 accredited asbestos building inspector michigan 2003 2006 osha 29 cfr 191120 40hour hazardous waste training subsequent 8hour refresher courses 20022006 accomplishments introduced new companywide national environmental policy act report template chosen represent company marketing liaison commercial real estate women crew including annual golf outing cochairperson 2005 product development technician intertape polymer group marysville michigan 19992001 performed astm testing methods utilized iso standards product development phases including standard enduse performance testing products performed quality control functions including testing development work instructions laboratory use worked environmental health safety coordinator address safety issues presented laboratory employees accomplishments updated revised chemical hygiene plan research development department optometric technician shores associates port huron michigan 19971999 managed daily operations small optometric physicians office carried scheduling filing supply ordering inventory control customer service obtained patient vital signs performed initial diagnostic testing prior optometrist exam telemetry technician mercy hospital marysville michigan 19931995 performed cardiac telemetry monitoring assisted nurses obtainment vital signs basic patient care interests port huron area school district visionary team member 2014 volunteer coach ymca bluewater half marathon 2013 thomas edison elementary pta copresident 20132014 thomas edison elementary pta board member 20112013 sparrow hospital emergency room volunteer 1993 additional information community service port huron area school district visionary team member 2014 volunteer coach ymca bluewater half marathon 2013 thomas edison elementary pta copresident 20132014 thomas edison elementary pta board member 20112013 sparrow hospital emergency room volunteer 1993 skills general accounting biology budgeting business administration business development chemistry closing client clients customer support environmental scientist environmental science finance focus genetics human resource management interpretation marketing market marketing management marketing sales needs assessment negotiations paint persuasive physiology pricing project management proposal quality real estate relationship management research selling sales sales analysis strategic management surveys unique,CHEF
director pr social media executive profile dynamic resultsdriven senior public relations executive 7 years experience impacting brand presence performance profitability internationally strategic leader notable success development execution public relations marketing social media campaigns wellconnected individual extensive global network editors journalists stylists producers talent agents fashion influentials wellversed multiple social media platforms proven track record establishing social media presence areas expertise media relations marketing collateral development market launches strategic planning execution internal communications acceleration social media footprint social media strategy execution budgetary planning client relationship management strategic partnershipsalliances community outreach crisis management event planning fashion show production data analysis professional experience director pr social media 062015 current company name city state lead pr social media strategy relaunch delias successfully repositioning company leading teen brand among competitors managed critical sponsorship opportunities delias teen vogues back school program 5 seconds summer concert series bearpaw x delias free ads geoffrey tron screen times square secured extensive press social media coverage delias november catalog cover teen wonderchef ny times cover star flynn mcgarry spearheaded managed pr social media campaigns alloy apparel took critical market share social media footprint long tall sally leader tall womens clothing 6 months initiated use user generated content ugcon brands website paid ads resulting substantial increase positive brand sentiment brand awareness brand revenue increased brand revenue companies social media efforts amounted revenue 5 times bigger initial investment created brand ambassador program companies included series highprofile bloggers influencers celebrities cost brand served continuous form income brand awareness collaborated ecommerce marketing support drive key promotions organically well paid media campaigns provided indepth data analysis social media reporting brand managed budgets made best use budgetary funds managed internal team 3 external pr agency external ad agency 1 ugc management agency nurtured cultivated strong relationships fashion directors key trade ad finance publications fashion stylists bloggers contemporary teen markets pr manager 022012 062015 company name city state primary press liaison foleycorinna isabella fiore snob essentials charlotte ronson lamband narr managed staff 4 employees development execution global public relations event planning marketing advertising programs us south korea secured continuous stream highprofile celebrity blogger fashion influencer tv print web placements brand secured strategic partnerships cfda faberges big egg hunt christies studio school covet fashion refinery29 shops celebrity exotics lucky shops springnyc cost company seasonally collaborated seventh house pr factory pr hl group autumn communications paul wilmot communications event fashion show production west coast initiatives celebrity seeding opportunities initiated lead brand revival initiative isabella fiore managed strategy around launch foleycorinna isabella fiore snob essentials hsn played incremental role brand strategy development marketing activation brand extension initiative responsible charitable initiatives assisted production charlotte ronson lamb fashion shows presentations nyfw served official company spokesperson account executive 072011 022012 company name city state managed 8 client accounts jewelry accessories contemporary clothing handbags denim secured numerous highvisibility product placements maintaining close communications major celebrity representativesstylists top editors bloggers highfashion tastemakers brought 21 new potential client accounts within 2month period spearheaded organizing partnershipscollaborations charity organizations project camille zarsky charity water introduced dynamic collaboration initiative celebrity endorsements upandcoming designers supervised social media activity 3 client accounts spearheaded shine medias international service outreach paris produced tangible increase brand awareness customer demand client pr marketing coordinator 092009 022010 company name city state handled communications press media stylists celebrities researched secured 12 luxury advertising partners covered shows conducted interviews designers new york fashion week september 2009 negotiated new highprofile partnership opportunities public relations executive 012009 072011 company name city state managed client accounts readytowear accessories lifestyle hospitality education secured magazine covers celebrity placements history agency beyonce rihanna taylor swift vanessa hudgens kelly clarkson scarlett johansson paris hilton etc wrote formatted disseminated key press materials press news releases fact sheets bios newsletters charge agencys social media pages website content updates email newsletter actively seeked secured new partnership sponsorship opportunities swarovski cfda produced annual reports new client proposals new marketing advertising material agency clients communicated daily major national international publications newspapers stylists bloggers regarding sample requests media placements fostered relationships networking opportunities colleagues clients media organized produced fashion week presentations launch events press previews variety clients managed us press inaugural event burj khalifa tower dubai public relations associate 082008 102008 company name city state assisted aspects preparation production eight fashion shows new york fashion week mara hoffman alexandre herchcovitch buckler sabyasatchi yigal azrouel araks jeremy scott house holland preparation execution highprofile events afterparties fashion week created daily monthly press clips updated press trade media contact lists responsible sample trafficking sample database public relations global communications assistant 112007 052008 company name city state played key role communications launch vera wangs new advertising campaign greece assisted production vera wangs readytowear lavender label fashion shows ny fashion week february 2008 responsible sample trafficking publications sending monitoring receiving samples created monthly credit reports marketing intern 112007 042007 company name city state assisted company presentations new clients edited press marketing materials communicated highend accounts delivered brand assets needed barneys selfridges harvey nichols mandarin oriental handled sample requests education master science marketing 92006 university bath city united kingdom bachelor science international economic political studies 92005 university macedonia city greece minor political studies diplomacy thesis phenomenon brand extension international luxury brands model united nations mun general assembly un 2014 supreme court hague 2013 languages greek native english us resident fluent proficiency cambridge toefl french fluent sorbonne spanish intermediate basico japanese beginner 1 year technical skills mac os microsoft office word excel powerpoint outlook photoshopcision fashion gps social annex,APPAREL
hr director professional summary experienced hr manager 3 facilities 10 years proven hr experience areas employee relations benefits 401k management payroll eeoc aap faadot workers compensation safety core qualifications employee relations benefits administrator employment law knowledge interviewing expertise payroll expertise manager coaching training staffing recruiting professional experience hr director may 2005 current company name city state onboarding hiring recruiting – advertising staffing agencies online applicant administration interviews employment verification preemployment testing drug screenings presented job offers i9 everify administration new hire reporting hr safety orientation benefit administration – manages aspects benefits – including new enrollment changes termination health dental vision life insurance short term disability long term disability coverage employee assistance program section 125 accounts employee loan agreements deductions uniforms audits cobra notification 5500 preparation filing 401k administrator –tracked new employee eligibility established quarterly enrollment meetings administered employee employer deferral calculations submissions loans distributions plan forceouts qdros mandatory compliance mailings plan document administration payroll – administered payroll law reviewed submitted weekly payroll managed garnishments levies child support orders managed updates changes time keeping system maintained employee absence database personal vacation sick time company communication employee recognition awards employee notices via publications intranet postings email fmla – administration initial qualification requirements employee notification via required compliance forms documentation follow – employees physicians days away tracking return work notices temporary help management – coordinated temporary workers staffing company including placement workers preplacement documentation requirements drug testing background screen safety training time system setup new terminated temps training signoff necessary training system management entered new employees established job roles groups setup training courses setup training sessions managed training reporting complete incomplete training input training completions ensure training documents signed scanned recorded software employees electronic training file annual reviews – initiated tracked provided manager documentation support reviewed annual reviews potential liability issues discussed difficult employee reviews managers provided appropriate verbiage prepared personnel action forms increases retained permanent records file applyinput appropriate increases disciplinary action terminations – trained assisted managers proper documentation verbal written warning terminations prepared reviewed documents disciplinary action advised next steps disciplinary process ensure employer best possible situation termination necessary participated delivered disciplinary termination notifications employees unemployment administration – responded initial ongoing unemployment notification workone gathered submitted evidence companys behalf defend unemployment charges coordinated unemployment hearing documentation parties involved hearing administrative law judge workers compensation – reported initial claim carrier assisted employees first responder incidents instructed supervisors appropriate action emergency situations worked side side safety director claims follow appointments coordinates light duty restrictions managers records tracks osha reporting information assists preparing yearend audit reporting information maintains confidential files advises indiana workers compensation law faadot drug screen program – served der federal drug program administered training supervised new employee compliance program conducted employee manager training tracks quarterly annual random drug screens submit annual mis reports coordinated faa audit every 2 years monitored employee followup program eeoc – affirmative action plan – administered mandatory postings filings tracking notifications eeoc – aap plan tracks company additions terminations promotions compliance purposes provides annual reporting tpa company workforce applicants received along dispositions reviews plan compliance submit annual eeo1 report veterans reports education psychology indiana university city state 1 year study certificate human resources indiana university city state hr certificate professional affiliations national shrm member notary ​ skills processing accounts payable administrative administrative support ads audit reporting reconciling bank statements benefits bonds bookkeeping brochures hardware conversion client database database management delivery designing documentation email event planning fashion faxing filing forms general ledger government hiring hris human resource hr imaging information technology insurance law letters director mailing marketing sales meetings money office mis monitors next payroll performance appraisals personnel policies radio recording reporting safety scheduling software installation spreadsheets staffing phone video vision website yearend,HR
aviation maintainer professional summary 6 years experience fast food cookassistant manager 2 years experience customer service representative call center 1 year 3 months experience security guard multitasking manager wellknown creating positive environments employees thrive succeed detailed wellaware direct competitors strategies pursuing new management role hard work dedication highly valued resultsoriented store manager focused increasing profits reducing costs inventory management transforming customer service standards excellent communicator 2 years demanding call center environment customer service representative skills typing speed 50 words per minute quickbooks apple macintosh computers ms outlook photoshop ms powerpoint ms excel ms word fork lift operation cherry picker stand forklift team leadership team liaison conflict resolution data management process implementation selfmotivated risk management processes analysis staff development timeline management customer relations deadlineoriented staff trainingdevelopment efficient multitasker customer serviceoriented goal attainment relationship building coaching mentoring customer service effective leader employee scheduling work history company name aviation maintainer city state august 2017 april 2018 bct certified trained leader specialist field aviation maintaining leadings squads groups 1020 time management accountability records protection reduced overhead taking responsibility creative administrative projects monitored screened visitors verify accessibility interoffice personnel answered managed incoming outgoing calls recording accurate messages company name warehouseselector city state april 2016 august 2017 forklift standup cherry picker operator analyzed departmental documents appropriate distribution filing achieved revenue departmental objective actions taken picked incoming stock delivered materials designated locations picked products specific routes according pick sheets estimated weights heights centers balance make precise placements divided cargo received account number intended location maintained accurate stock records schedules company name security guard city state august 2015 april 2016 foot patrol grounds access guard control protect personnel flow grounds residents report hourly activity patrol every hour hour 15 30 minute increments responded calls routine emergency situations collected organized surveillance data information protect client possessions workspaces detected apprehended unauthorized personnel directed guests around building answered questions regarding accessibility monitored building access identified officials employees authorizing entrance prevented crimes immediately reporting unusual unauthorized illegal activity premises delivered accurate verbal written reports company personnel noted followed unusual behavior company name door attendant city state february 2015 august 2015 accept donations assist brining donations assist moving items customers vehicles shared best practices sales customer service team members help improve stores efficiency asked openended questions assess customer needs answered product questions uptodate knowledge sales store promotions built longterm customer relationships advised customers purchases promotions welcomed customers store helped locate items determined customer needs asking relevant questions listening actively responses recommended alternative items product stock greeted customers timely fashion quickly determining needs cleaned organized store including checkout desk displays company name security guard city state march 2014 february 2015 corporate access control guard control access area required utilize software security via ge security systems camera system otis elevator monitoring control system report daily logs incident reports patrol three times every shift check issues may occur responded quickly effectively security violations duress alarms investigated security safety violations responded calls routine emergency situations enforced general services administration gsa policies anticipating potential security breaches maintained accurate detailed logs events occurred shift unlocked rooms suites authorized contractors monitored building access identified officials employees authorizing entrance prevented crimes immediately reporting unusual unauthorized illegal activity premises company name customer service representative city state april 2011 march 2013 interacted customers provide information response inquiries products services handle resolve complaints took inbound calls comcast updated customers information database helped drive sales goals achieve monthly quotas created maintained organized database develop promotional sales directed calls appropriate individuals departments politely assisted customers person via telephone recommended selected helped locate obtain outofstock product based customer requests provided elevated customer experience generate loyal clientèle asked openended questions assess customer needs ensured superior customer experience addressing customer concerns demonstrating empathy resolving problems spot learned referenced applied product knowledge information developed reputation efficient service provider high levels accuracy recommended alternative items product stock served main liaison customers management sales team built longterm customer relationships advised customers purchases promotions company name computer technician city state january 2010 june 2010 built repaired computers consisting internal external repairs repaired printers needed rebuilt shareware computers damage used refurbishing hardware computers unreliable provided documentation startup shut first level troubleshooting processes help desk staff implemented company policies technical procedures standards preserving integrity security data reports access collaborated clients concept final delivery product service designed sharepoint masterpage page layouts serving companys main sharepoint support technical complications proposed technical feasibility solutions new functional designs suggested options performance improvement technical objects monitored network performance provided network performance statistical reports realtime historical measurements company name shift manager city state may 2004 june 2009 managed shift ten twentyfive staff opened closed restaurant cooked served customers cleaned restaurant stocked needed supplies completed schedules reviewed staff adhered company standards compliance requirements operations cleanliness areas managed schedules accepted time requests found coverage shifts short tracked receipts employee hours inventory movements trained mentored new employees maximize team performance kept employees operating productively working task meet business customer needs completed point sale opening closing procedures including counting contents cash register described product customers accurately explained details care merchandise shared best practices sales customer service team members help improve stores efficiency assisted customers food selection inquiries order customization requests resolved customer complaints professional manner prioritizing customer satisfaction recommended selected helped locate obtain outofstock product based customer requests supervised directed merchandise shipment processing actively pursued personal learning development opportunities alerted customers upcoming sales events promotions conducted weekly walkthroughs manager discuss interior visual displays including store window presentation built longterm customer relationships advised customers purchases promotions processed cash credit payments rapidly accurately participated physical inventory counts every opening closing store personal information drivers license class c standard drivers license education high school diploma west orange stark city state 2007 ged west orangestark high school city state 2007 skills photoshop apple cherry picker hardware database forklift fork lift macintosh computers access ms excel ms outlook ms powerpoint ms word personnel camera printers quickbooks repairs time management typing speed additional information drivers license class c standard drivers license,AVIATION
hr directoradministrator executive profile selfmotivated individual 20 years experience successfully managing myriad diverse enterprises major strengths include ability rapidly setup organize oversee new offices provide expert document control excellent meeting planning skills ability liaise among diverse entities skill highlights small business development project management leadershipcommunication skills employee relations selfmotivated staff development startups team player total quality management core accomplishments project management monitored operation eleven renewable wind projects implemented process hiring documentation control owner contractors complete setup office facility site monitored expenses ensure exceed budget human resources structured hr handbook craft employees project structured hiring process mentored trained office staff operations management managed personnel liaison owner contractor subcontractor monitored daily progress field professional experience company name january 2015 current hr directoradministrator responsible hr department supervising administrative staff trained support staff handled hiring payroll reviewed invoices appropriate documentation managed construction new office forbes bros inc houston office facilitated start company houston company name january 2013 january 2015 executive administrator responsible preparing reports financial data training supervising support staff customer relationships prepared bid proposals well administrated daily affairs company name january 2010 january 2013 senior administrator assist development processes support functions within group compiled analyzed financial information transmission project ensured project contracts bids completed filed time reviewed invoices appropriate documentation approval prior payment provided master document control coordination several concurrent transmission projects including information flows among owners contractors subcontractors utility companies environmental consultants landowners government agencies served main point contact contractors lcon personnel provided company hr functionality site supervised office staff 15 site office administrator eon climate renewables 20062010 responsible aspects site office administration eons largest wind power construction site roscoe tx comprising 750 mw wind power 2010 employees contractors subcontractors provided master document control coordination several concurrent wind projects including information flows owner contractors subcontractors wind turbine suppliers utility companies environmental consultants landowners governmental agencies served main point contact contractors eon personnel provided company hr functionality site company name january 2005 january 2006 administrative assistant managed office airtricitys us flagship forest creek sand bluff wind farms sites near big spring texas responsibilities included overseeing document control site office management site hr needs including timesheets expense reports acting meeting planner facilitator periodic staff vip site visits manager house accounts total design marble granite 20022004 acted liaison customers sales staff established customer service procedures ensure quality provided operational expertise daytoday management business supervised staff ten persons responsibility overseeing installed granite projects quality assurance company name january 2001 january 2002 administrative assistant assistant president company responsibilities included insight new business ventures ensure timely completion adherence budget set procedures analyzing financial information determine business expansion strategies education university new mexico ba businessfinance businessfinance volunteer food bank member chamber commence skills administrative budget contracts customer service documentation expense reports financial government hiring hr office office administration office management payroll personnel processes proposals quality quality assurance roscoe sales supervising transmission,HR
process engineering intern profile phd cleanroom expert looking opportunity work full time moduleprocess engineer lam research experience working research cleanroom facility semiconductor fab hands experience fabrication methods plasma etching photolithography wet etch processing pvd well understanding statistical process control spc design experiments doe professional experience process engineering intern june 2014 august 2014 company name city state worked shortloop study qualifying new metal etch platform performed edge exclusion standardization measurement tools etchcmpwet etch area wrote klarity ace recipes provide scheduledautomated reports inline parameters capability tooltool chamberchamber matching ptinline crosscorrelations plasma etch module engineers generated internal documentation sampling plans etchcmp wet etch area academic cleanroom experience washington nanofabrication facility university washington research assistant january 2008 current city state project new integrated endoscope system developed full mems fabrication process mechanical resonance based scanning device integrated laser fiber optics enable 2d microdisplays scanning system setup benchtop spin coater scs 6800 sputter denton desk v lab graduate researcher january 2003 january 2005 company name city education ph mechanical engineering april 2015 university washington city state gpa gpa 352 40 mechanical engineering gpa 352 40 dissertation design fabrication mechanical resonance based scanning endoscope bioindustrial mechatronics engineering 2006 national taiwan university city taiwan gpa gpa 39 40 bioindustrial mechatronics engineering gpa 39 40 thesis integration fabrication 2d phononic crystals surface acoustic wave micro device b mechanical engineering 2003 national central university taiwan mechanical engineering affiliations national society professional engineers nspe accomplishments design experimental analysis investigation novel micromachined phononic crystals development highfrequency surface acoustic waveguides microfabricated mems phononic crystals integrated surface acoustic wave saw micro devices silicon wafers related class projects process flow device mask design foran nmos transistor ee527 solidstate lab techniques final project designed cad layout completed fabrication flow nmos transistor crosssectional inuence finfet characteristics ee539a semiconductor devices final project discussed basic device physics finfets compared finfets competing utbsoi technology simulated crosssectional influences characteristics finfets using silvaco atlas experiment study internal stress su8 photoresist cantilever structure me561 thin films final project calculate value residual stress su8 photoresist due difference coefficient thermal expansion cte mismatch film substrate optimized process recipes peb temperatureduration reduce photoresist crackingdelaminationbuckling due residue stress tool proficiency photolithography mask writer heidelberg µpg 101 aligner karl suss ma6 abm evg 620 spin coater scs scs 6800 series headway pwm32 hmds oven yield engineering systems wet bench dry etch rie trion phantom rie advanced vacuum vision rie deep rie sts multiplex oxford instruments plasmalab 100 icp380 pvd sputter kurt j lesker lab 18 denton desk v ebeam evaporator thermal evaporator metrology sem fei sirion jeol jsm7400f optical profiler veeco wyko nt series profilometer kla tencor p15 alphasteps nanospec nanometrics others wet process piranha rca clean hfboe cu platting cmp furnace annealingsinteringoxidation publications gu kebin chijune lee chunwei wu chihhsuan chien weichih wang 2d piezoelectric actuated scanning image acquisition spie smart structures materials nondestructive evaluation health monitoring pp 86952f86952f international society optics photonics 2013 wang weichih william soetanto kebin gu fiberoptic microphone using polymeric cavity spie smart structures materials nondestructive evaluation health monitoring pp 79842b79842b international society optics photonics 2011 gu kebin cc lee w cui wu wc wang design fabrication mechanical resonance based scanning endoscope solidstate sensors actuators microsystems conference transducers 2011 16th international pp 15741577 ieee 2011 gu kebin cl chang jc shieh wp shih design fabrication 2d phononic crystals surface acoustic wave micro devices micro electro mechanical systems 2006 mems 2006 istanbul 19th ieee international conference pp 686689 ieee 2006 thesis design fabrication 2d phononic crystals surface acoustic wave micro device thesis design fabrication 2d phononic crystals surface acoustic wave micro device dissertation design fabrication mechanical resonance based scanning endoscope dissertation design fabrication mechanical resonance based scanning endoscope skills academic documentation edge fiber optics laser mechanical scanning,ENGINEERING
business development executive professional summary business developmentmarketing professional experienced sales management marketing technical presentation creation service training diligent driven individual achieved success variety roles increasing levels responsibility effective communicator teambuilder strong analytical management organizational skills skill highlights new customer acquisition brand development account management prospecting analytical problem solver new program promotion implementation financial analysis adept multitasker professional experience company name city state business development executive 062010 current conducted informational educational workshops cunysuny college campuses benefit fairs increased credit union membership exposure implemented house marketing design brochures posters articles flyers newsletters emarketing social mediaweb page content saved 10000 annually generated maintained social media calendar facebook twitter corporate bog etc ensure member engagement content reflective current media new productservice campaigns identified issues existing marketing material drive process improvements collaborated account executives penetrate new accounts identify potential customers coordinate product demonstrations company name city state loan manager 092001 062010 analyzed applicants debt income ratio credit report financial employment history evaluate credit worthiness personal auto educational credit card home equity loans communicated credit approvals denials well facilitated options credit counseling methods improve member financial success provided members assistance regarding budget counseling consolidations payment methods areas relating members financial needs implemented software streamlined collateral processing tracking led increase operational efficiency reduced exposure fraud ensured credit union loan policies procedures documents products services compliant ncua rules regulations effectively executed staff developed relationships new existing members identify financial needs assist selection appropriate financial products services resulting new loan growth 15 accurately reported borrower performance credit bureaus responded borrower disputes eoscar company name city state creditcollections analyst 011998 092001 implemented new credit card system resolved customer inquiries potential disputes managed electronic funds transfer processes scheduled performed timely accurately member access ensured member compliance credit policies procedures accurate upheld monitored reviewed processed credit card transactions coordinated senior management evaluate bad debt situations determine effective appropriate course action resulted 25 decrease delinquencies chargeoffs education master science finance 2011 zicklin school business baruch college city state 347 gpa bba computer information systems 1997 baruch college city state associate applied science marketing 1994 bronx community college city state skills ms office word excel powerpoint publisher outlook constant contact asa400,BUSINESS-DEVELOPMENT
comanager summary seeking management position utilizes strong experience skills achieve organizations sales profit goals wellorganized detailoriented individual manages high volume workload within deadline driven environment expertise establishing priorities coordinating work assignments control maximize productivity skilled working harmoniously associates resolving minor personnel problems experience staff performance evaluation creationimplementation procedural changes improve quality workforce outstanding customer service skills focus achieving top levels customer satisfaction skilled use ms word ms excel ms power point bilingual french creole work history company name experience comanager november 2011 january 2016 company name city state 120 employees 800000 weekly sales volume compile interpret reports ensuring maximum profits achieved seek high selling merchandise feature endcaps analyze revenue weekly forecast expenditures staffing needs supervise proper scanning outs make changes onhands replenish merchandise search reduce shrink look opportunities capture markdowns ensure store line company initiatives hire train supervise terminate hourly associates develop plans assist achievement maximum performance monitor give constructive feedback timely manner provide learning opportunities guidance support set clear expectations creating timelines performance metrics require associates adhere customer service initiatives create pleasant shopping experience customers daily meetings coaching walking computerbased training drive community awareness programs participating supporting community events ie soup kitchens cancer walks childrens miracle network enforce safety standards relating accidents stfs osha compliance work ecolab kay chemical prevent hazards compliance issues assistant manager may 2011 november 2011 company name city state 300 employees 1500000 00 weekly sales volume managed direct reports delegated monitored predetermined deadline measure quality hired trained developed appraised subordinates budgeted forecasted minimize shrinkage achieved sales target goals monitored controlled expenses several divisions ensured customer satisfaction retention analyzed market competitions building strategy ensure profitability implemented bench marking process merchandise instock level small business sales consultant february 2008 april 2011 company name city state 20 employees 100000 weekly sales volume consulted customers recommend sell variety att products services meet customers needs provided customers positive sales service experience interacted multiple online systems speaking customers met sales quotas service objectives fastpaced call center environment team leader service delivery coordinator supervisor june 2005 january 2008 company name city state 108 employees 325000 weekly sales volume began csr promoted team leader roadside assistance division crucial evening shift provided guidance direction member service counselors realtime management call center floor frequently interacted dispatch aaa members servicerelated issues handled escalated inquiries members interacted dispatch resolve inaccurate information taken counselors issues served shift leader absence evening supervision coached call takers call quality issues arose performed new hire training operating system handled customer inquiries complaints billing questions payment services customer service representative january 2001 june 2006 company name city state performed light typing clerical duties heavy volume phone calls assisted customers renewal application process shift leader august 2002 november 2003 company name city state supervised inventory verified quantity quality products received interfaced directly customers provide assistance resolve problems assigned identification numbers recorded items processed performed paperwork customer service team leader june 2001 august 2002 company name city state 23 employees supervised daily functions store activity ensure customer satisfaction performed daily safety temperature audits adhering standards set health board interacted customers daily basis transferred monetary transactions business generated weekly reports profits loss within business shift manager september 2000 may 2001 company name city state 12 employees handled inventory controlled cash maintained safe work environment coworkers managed shift instruction ordered products store customer sales closed store performed necessary duties education liberal arts kean university liberal arts high school diploma hamilton high west skills billing call center cancer clerical coaching customer satisfaction customer service direction fast instruction inventory team leader market meetings network operating system speaking quality realtime safety selling sales scanning staffing strategy supervision phone typing,AUTOMOBILE
engineering intern summary motivated entry level civil engineer technical knowledge quality assurance mindset necessary conquer unforeseen obstacles organized detailoriented efficient work ethics committed high performance mastering tasks better future duties relevant courses materials construction construction management reinforced concrete structural steel design survey engineering leadership foundation design environmental engineering soil engineering transportation engineering experience company name city state engineering intern 052017 082017 spreadsheets estimating dealt subcontractorssuppliers plan revisions company name city state field engineering intern 052016 082016 drill logs time cards drilled shaft concrete pours quantities company name city state field engineering intern 052015 082015 spreadsheets concrete rfis soil nail wall installation skills bluebeam mathcad microsoft word excel project powerpoint autocad civil 3d education training bachelor science civil engineering 2018 university pittsburgh johnstown city state gpa 301 activities honors deans list 2013,ENGINEERING
teacher summary kind compassionate elementary middle school teacher dedicated creating atmosphere stimulating encouraging students experience 022016 current teacher company name city state 5th grade stem k 1st 2nd 3rd grade horizon science library grades prek observed assessed student performance kept thorough records progress implemented variety teaching methods discussions demonstrations utilized technology lessons egsmartboard create interactive learning experiences target visual learners set communicated ground rules classroom based respect personal responsibility kept student motivated focused excited learn utilizing handson activities relate realworld experiences scheduled held parentteacher conferences keep parents uptodate childrens academic performance established positive relationships students parents fellow teachers school administrators collaborated staff members plan schedule lessons promoting learning student engagement created lesson plans accordance common core science scope sequence standards differentiated instruction according student ability skill level established clear objectives lessons units projects created hands activities students gain better understanding lesson teaching point provided small group instruction individuals need extra support orchestrated open access library every tuesday school maintained library library duties created ordered books school library classroom teachers school budget 092013 062016 teacher company name city state 2nd 4thscience 5thscience math ela 6thmath 7thmath ela 8th math implemented taught lessons based common core state standards ela math social studies science established clear objectives lessons units projects encouraged students persevere challenging tasks used positive reinforcement method redirect poor behavior provided one one assistance students needed extra support worked fellow employees lesson strategies fund raisers school assemblies employed effective reading lessons using five pillars reading vocabulary comprehension phonemic awareness fluency phonics implemented effective classroom management strategies provided small group instruction individuals need extra support successful keeping communication parentsguardians keeping friendly manner open questions concerns improved students reading levels guided reading groups whole group instruction worked fellow teachers discuss lesson strategies would benefit students reflected teaching practice improve teaching techniques continue become better educator accepted coaching fellow teachers administrators immediately incorporated feedback used childrens literature teach reinforce reading writing grammar phonics differentiated instruction according student ability skill level taught students exercise problem solving methodology techniques tests served various committees projects including veterans day thanksgiving food drive volleyball club education training january 2013 bachelor arts college staten island state master science special education touro college city state special education certifications new york state teaching certificate general differentiated instruction specialist special childhood education 16 organizational development knowledge students disabilities test passed licensed pending curriculum development lesson planning expertise flexible adaptive skills academic budget coaching conferences curriculum development educator instruction lesson planning lesson plans math access organizational development problem solving progress reading teacher teaching,TEACHER
lead teacher summary use knowledge firsthand experience gained various education work civilian military experience extracurricular leadership positions become proactive dedicated team member highlights apple windows programs including microsoft office suite internet proficiency social media website use communication sigma kappa focus members accomplishments awarded two navy marine corps achievement medal 2014 2017 awarded letter commendation winning junior sailor 2016 formally acknowledged defense reduction threat agency superb supervisory actions management awarded multiple letters appreciation community pillar marine corps security force battalion bangor wa experience lead teacher 122011 102012 company name city state creating implementing small group interventions students kindergarten 6th grade math reading engaging students assessed high ability preparing students statewide standardized assessments adapting concepts substitute teaching various classrooms pending absence classroom teacher challenging struggling students various methods allowing grasp correct perceptions executing roles assist teachers classrooms well within school community working students functional academics program provide support classroom teacher using multiple tools techniques adjust students learning processes created lead school program elementary students developed lesson plans include interactive productive activities students substitute taught various classrooms center pending absence classroom teacher fulfilled role full time classroom teacher preschool classroom longterm period transition substitute teacher 092011 current company name city state assumed role classroom teacher absence classroom teacher improvised ensure productive learning experience students provided assistance teachers staff school metro maryland youth christ baltimore maryland mentor counselor september 2011 present mentored middle school students various schools central baltimore county area created lesson plans teach students fundamental values ideals provided support students need allow engage productive conversations developed activities ensure student involvement growth organization administrative assistant company name city state psa financial centerhunt valley maryland april 2009 december 2010 administrative assistant provided direct assistance support vice president company reorganized companys business center effectively monitor 120 employees maintained internal external revenue reports mastery microsoft excel worked companys business center analyze proposals complete office duties making copies faxing documents managed front desk answering directing calls well responding email requests education leading enlisted member field training officer 2017 united states department navy bachelor science elementary education 2011 university maryland city state minor mathematics academic honors coursework business human resources 2011 university maryland city australia study abroad program high school diploma 2007 garrison forest school city state may 2011 university maryland college park tutor mentor mentored university maryland division athletes provided guidance support ensure students stay track achieve academic goals developed mentor programs assist engage students proficient english language well english primary language may 2011 montpelier elementary school city state supported lowincome fifth grade classroom assumed leadership role classroom fulltime math language arts reading social studies science teacher managed lesson plans throughout year initiated designed classroom awards students improved grades school year awards program resulted 75 percent class achieving goal created reading groups students scored basic standardized tests created small group students struggling math aid mastery basic skills professional affiliations sigma kappa sorority college park maryland member new member education committee member philanthropic committeeacademic honors interests fellowship christians universities schools focus camp counselor mentor january 2009 may 2011 june 2007present volunteered leader 70 middle high school students week long summer camps internships marthas vineyard massachusetts volunteered leader 50 middle school students week long winter camp north creek new york led small groups ten students engage discussion team building exercises guided full camp lecturers helped prompt small group discussions planned weekly meetings well special events baltimore area high school students resulting increased overall participation served mentor high school seniors preparing enter college skills enthusiastic people person great organizational skills,TEACHER
managing consultant summary highly accomplished management consultant senior business analyst verifiable track record managing complex strategy projects exceeding client expectations demonstrated skills business process management process redesign specializing endtoend business process management lifecycle extensive experience integration implementation organizational transformational efforts public financial services sectors designing processes system improvements increase productivity reduce cost strong interpersonal skills highly adept managing broad stakeholder communities supporting development cohesive strategic visions across disparate groups skills business process improvement redesign agilescrum sdlc business transformation pmo project management ibm bpm blockchain robotic process automation strong analytical skills experience managing consultant 112003 current company name city state currently managing consultant customer engagement design practice ibm global business services us federal focus cognitive process transfomation ​ notable projects include ​ substance abuse mental health services administration samhsa application development support ​ bpm lead responsible development maintenance delivery portfolio custom applications built ibms bpm cloud platform custom bpm applications replaced manual processes improved efficiencies provided audit capabilities across samhsa managed several agile development teams serving scrum master leading sprint planning sessions client product owners backlog grooming sprint reviewsdemos addition daily stand meetings ​ ​ ibm chq office cio next generation tooling initiative ​ led design development implementation custom bpm 857 enabled cloud based automated solution facilitate single trusted source application server hosting information across global ibm enterprise facilitated documentation analysis asis tobe deployment processes across multiple ibm geos solution awarded best breed pwc compliance review ​ federal housing finance agency fhfa program management support led project management maturity assessment order define strategy operationalize project management disciplines required establish pmo led requirements definition phase development custom program management application incorporating project health executive dashboards reporting facilitated demonstrations application key fhfa executives including agency cio deputy director ​ united states citizenship immigration services uscis uscis transformation served ibm bpm sme requirements update team lead part 500 million transformation engagement ibm solution architect responsible successful development implementation electronic immigration system elis utilized model driven development established standards developed best practices delivered processing modeling training across product teams order document implement targeted tobe state led team responsible tooling integration configuration management management multiple requirements baselines managed integration multiple ibm rationale products including ensured integration related ibm products eg rational requisite pro requirements gathering rationale clearcase configuration management ​ united states department agriculture usda transformation strategy ​ leveraged component business modeling methodology create planning management platform agile business aligned delivered target architecture blueprint transformation roadmap identify prioritize specific initiatives activities enable cio deliver mission program manager 081998 082001 company name city state coordinated college recruiting efforts staffing efforts within information technology resource center itrc conducted analysis managed business units utilization across accounts account manager 121996 071998 company name city state marketed software services major educational institutions healthcare providers responsible managing customer relationships sales related business development activities education training mba information technology 2003 university maryland smith school business city state usa bachelor science marketing 1996 university arizona city state usa certifications certified ibm process analyst blueworkslive ibm bpm 85 certified ibm blockchain consultant certified ibm agile consultant certified ibm soa associated,CONSULTANT
consultant summary seven years software application development application support testing implementation experience web based ntier architectures involving stages software development life cycle sdlc experience developing web applications sdlc including requirements logical physical architecture modeling design development implementation support ability work fast paced collaborative environment handle multiple concurrent projects collaborate partners understand highlevel conceptual flow develop prototypes review business partners functional domain experience involves healthcare life sciences transportation moved application support team leading offshore team triaging production related issues since six months experience using fiddler post production release validation monitoring web traffic hands experience decompiling code dlls using dot peek tool achieved masters degree computer sciences university il springfield highlights net framework aspnet c net xml html http ms sql server web services adonet entity framework linq expertise skills css java script themes skins user controls custom controls intrinsic state management functionality aspnet experience object oriented analysis design ooad concepts including inheritance polymorphism abstraction expert skills aspnet web forms state management caching features securing aspnet web applications technologies aspnet 20354045 web services wcf mvc 40 net mvc languages cnet xml html javascript core java tsql database access methods adonet odbc databases ms sql server 2000200520082014 oracle 9i10g11g servers iis 7 75 web programming aspnet java script html css ajax jquery version control tools team foundation server ibm rational team concert github reporting tools ssrs crystal reports business objects ide visual studio 2005 2008 2010 2012 2013 2015 operating systems windows 982000xpvista708081 ms dos domain skills healthcare life sciences transportation third party tools telerik bootstrap jquery kendo ui postman interceptor fiddler dot peek remote desktop manager experience consultant july 2014 may 2016 company name city state project document generation services description evicore healthcare provides evidencebased healthcare solutions areas radiology radiation therapy cardiology lab management oncology pain management sleep management document generation services platform comprised 30 products range ui web services windows services database systems day day maintenance platforms entrails building new database scripts creating new web services implementing new customers onto platform enhancing existing products platform currently utilized 50 customers generated 12 million documents per year responsibilities develops core line business application software works directly internal consumers identify requirements software development works net developer develop updated code core internal services works sql developer update internal business logic developed grade level reading enhancements internal web portals using fleschkincaid algorithm developed plugins core applications using wcfmvc web api implemented client side scripting using jquery primary developer internal implementations enhancements maintains production stability monitors production services servers works high priority bug fixes production participates production software releases actively involved projects migrate business logic away database web service layer participated daily sprint meetings scrum master recently moved application support team responsible dealing kinds production issues applications organization performing root cause analysis fixing bugs per priority environment net35 vsnet2010 linq c json aspnet mvc tfs sql server 20082012 iis6 restful services javascript windows 7 angular js fiddler dot peek postman interceptor consultant january 2010 april 2013 company name city state project comet description landauer inc world leader personnel radiation monitoring third generation proprietary stateoftheart technology optically stimulated luminescence osl landauer leading provider analytical services determine personnel exposure occupational environmental radiation hazards workplace home comet agresso erp application developed automate manual process order entry customer service sales finance laboratory responsibilities developed support applications ajax c jquery aspnet developed web applications oracle sql server data servers developed web application components using ntier architecture separated logic presentation business data access tiers accomplish ntier created complicated web interfaces facilitate creation reports created restful wcf service communicate net front end application net service deployed iis proficient configuration management setting company version policies build schedules using team foundation server tfs 2010 visual source safe vss ibm rational team concert implemented data access layer using entity framework database first technology implemented client side scripting using jquery created consumed wcf services business logic wrote c classes generate excel pdf reports heavily used ajax ajax controls several projects used generics c accomplish complicated business logic used client server side session management part project used caching display huge data web user interface created classes core modules c implementing business layer created database schema objects sql server 2008 r2 created ssis packages data transformation data staging used cssthemes master pages maintain styling throughout application environment c aspnet css sql server 2012 oracle 10g iis 70 jquery kendo ui adonet net framework visual studio 20102012 javascript restful services tfs linq entity framework software engineer august 2008 november 2010 company name city state csx corporation together subsidiaries based jacksonville fla one nations leading transportation suppliers companys rail intermodal businesses provide railbased transportation services including traditional rail service transport intermodal containers trailers overall csx transportation network encompasses 21000 route miles track 23 states district columbia canadian provinces ontario quebec transportation network serves largest population centers nation nearly twothirds americans live within csxs service territory responsibilities actively participated gathering requirements design implementation designed developed web forms using aspnet cnet worked visual source safe version controls extensively worked html dhtml css java script web forms designing validations worked validation controls user controls custom controls code reusability web server controls used ajax xaml providing rich ui designed developed database using sql server 2005 wrote sql queries stored procedures indexes triggers cursors used adonet objects communicate sql server 2005 database access data worked ssis ssis used creating packages automating using sql scheduler packages used move data sql server various sources like excel ms access database scheduled basis wrote web services using soap appropriate scenarios communicate applications created program export import datasets xml file implemented web applications like caching services boost performance security services identify users prevent unauthorized access used global sax files handle global events fired different reasons performed unit testing ensuring reliability application development involved generating management reports overall status module using ssrs deployment project reports done testing production servers environment visual studio net 20052008 cnet adonet code dom sql server 2005 multithreading xml ajax xaml java script sql server 2005 excel ssis web services soap vss crystal reports ssrs education master science computer science 2014 university illinois city state usa computer science bachelor science computer science engineering 2008 jawaharlal nehru technological university city state india computer science engineering accomplishments experience net security features windowsbased webbased authentication authorizing users roles coded designed user controls custom controls implemented input validation using net input validation controls designed documented rest apis including json data formats api versioning strategy experience using source code control systems like microsoft team foundation server tfs ibm rational team concert rtc microsoft github worked extensively various adonet objects interact databases sql connection object sql command object data reader dataset data adapter expert skills database design development creating complex database queries writing constraints indexes views stored procedures functions using tsql sql server 200520082014 oracle successfully followed test driven development tdd agile methodologies source code management code application documentation user guide training manuals preparation experience developed system automates posting clearing firm financial data general ledger using angular js sql server html experience configuration setup iis application servers involvement stages system development lifecycle skills net35 net aspnet cnet c net aspnet 20 third generation ado agresso ajax api application development art automate business objects cardiology client server configuration management crystal reports css client customer service version control databases database designing dom dhtml erp xml features finance forms html http ibm ide iis iis6 iis 7 iis 70 java javascript java script jquery json logic meetings access ms access c excel windows 7 windows 2000 windows 98 works monitors ms dos mvc 40 mvc network object oriented analysis design ooad odbc oncology operating systems oracle 9 oracle developer oracle sql order entry pain management pdf personnel policies radiology reading reporting sales scrum servers scripting scripts soap software development visual source safe ms sql server sql sql server therapy tsql transportation user interface validation vista visual studio web applications web programming web server additional information visa status stamped h1b visa,CONSULTANT
ashanique gray summary diligently coordinates warehouse activities keep products moving quickly meet continuous shipping demands highly organized leader good program management teambuilding abilities focused maximizing efficiency performance proven track record enforcing best practices fastpaced environments skills mental health assessments behavior modification conflict mediation data analysis reporting loading unloading trailers machine operations team lead communication skills structured value must cleansiness professionalism experience express employment professionals city state company name jan 2014 may 2021 working company worked fedex halethorpe md amazon dap goetes candy company employed skills crisis intervention help resolve difficult situations improved profit margins streamlining operations workflow defined strategies created plan achieve ambitious operational objectives motivated encouraged team members communicate openly constructively resolved interpersonal conflicts listening finding common ground building relationships demonstrated leadership making improvements work processes helping train others palletizing work order packages operating power jack machine store away orders scan sort training job first team staffing city state company name mar 2013 aug 2020 authored errorfree formal informal business correspondence provided insight regarding job duties optimize productivity supported executive decisionmaking reporting metrics recommending actionable improvements diminished obstacles saved time spearheading special projects effective emergency resolution trailer load outbound exbound scanning shrink wrapping machine operations team lead training individuals needed strength business areas pick pack production scanning shipping receiving data entry worked many different warehouse plantations due temp agencys work availability server waiter team lead city state company name sep 2013 dec 2016 provided exceptional service 200 customers per day la fontaine bleu establishment server busser cook cook prep arranged place settings fresh tablecloths tableware flowers beautify table completed thorough accurate opening closing duties facilitate smooth restaurant operations walked among tables refilled water beverage glasses took orders drinks food updated repeat customers menu changes new food beverage offerings maintain quality service relationships collaborated host bus person cook serve food beverage options operated maintained cleaning equipment tools including dishwasher hand wash stations potscrubbing station trash compactor met exceeded sales targets consistent basis proactive promotional strategies dessert mentions served plated dinners buffetstyle dinners passed hors doeuvres parties carried appetizer drink trays around type events maneuvering around guests furniture without spilling greeted customers answered questions recommended specials wine desserts increase profits prepared salads appetizers set garnish stations assist kitchen staff collected dishes promptly course cleared crumbs glassware maintained customer satisfaction addressed concerns complaints quickly improve service escalated advanced issues management resolution greeted arriving guests escorted assigned tables took drink orders answered questions events washed buffet restaurant banquet items including silverware dishes cooking utensils equipment displays educated guests meals wedding birthday events answering questions bringing special orders welcomed guests personable attitude smile offering bring beverage orders reviewing menu options education training high school diploma chesapeake high school jun 2012 city completed continuing education human services social worker bachelors degree currently student college b student college credits 35 gpa level college degree human services social worker ccbc essex campus city working towards bachelors degree credits serving society important accomplishments consistently maintained high customer satisfaction ratings led team achieve improvements work productions earning recognition upper management financial reward trained lead many individuals ages well mentoring therapuetic employees business demands believe working team efficiently productively jobs must done timely organized matter,CHEF
finance officer professional summary bilingual selfstarter broad customer service background skilled developing relationships providing exceptional individualized service well enthusiastic resourceful recent graduate academic professional background ability establish priorities meet challenges headon skills • excellent attention details • fluent spanish • excellent driving skills • excellent skills microsoft outlook word excel powerpoint work history 112014 current finance officer company name – city state monitor financial system grant answers using turbo cash microsoft excel assist arrangement budget prepare income statements balance sheets maintained integrity general ledger including chart accounts optimized managed research development spending collaboration key business leaders 042014 current teller company name – city state • process customer transactions engaging conversation order provide pleasing customer service detect possible fraud • inform customers products may suit needs well crosssell bank products services • manage banks vault verify balances • resolve discrepancies accounts assuring comfort customers • hold weekly meeting branch manager order learn products enhance performance • attend corporate events 102012 112013 sales associate company name – city state 042012 102012 sales associate company name – city state trained supervised seasonal employees job function companys policiesprocedures determined customers needs interacting provided suggestions alternatives helped customers questions problems complaints person via telephone organized racks shelves maintain visual appeal store stocked replenished merchandise according store merchandising layouts educated customers brand incite excitement companys mission values shared best practices sales customer service team members help improve stores efficiency 092011 112013 secretarysenator company name – city state provided administrative executive services order make sure everything operated smoothly senators executive board managing calendaragenda preparing reports spreadsheets • ­spoke behalf student body interacted many students order make decisions benefit majority • ­announced updates made senators faculty staff microsoft outlook • used microsoft word record distribute minutes executive board senate meetings • created charts power points microsoft excel microsoft powerpoint organize update meetings committee reports­ organize budgets 072011 072012 sales associate company name – city state utilized effective interpersonal skills meet needs customers processed shipment deliveries restocked clothing accessories organized displayed processed thorough knowledge regarding merchandised offered sale 012010 012013 volunteer company name – city state committed community services free financial literacy seminars improve low income communities educating teenagers homeless parents volunteered soup kitchens community clean schools 102008 current volunteer company name – city state participate various activities helping children painting elementary schools motivation writing letters santa claus holiday season education may 2014 bachelor arts economics political science spanish lehman college city state bachelor arts economics minor political science spanish related courses labor economics econometrics managerial economics international economics intermediate microeconomics intermediate macroeconomics principles management calculus statistics 2 2012 40 hour flight attendant program included faa approved crm course aerodynamics meteorology regulations aircraft systems passenger handling five phases flight first aid passengers requiring special treatment academics flight city state 40 hour flight attendant program included faa approved crm course aerodynamics meteorology regulations aircraft systems passenger handling five phases flight first aid passengers requiring special treatment skills administrative balance sheets budgets budget charts interpersonal skills crm customer service driving economics financial first aid letters managerial managing meetings microsoft excel excel microsoft outlook microsoft powerpoint powerpoint word microsoft word painting policies seminars fluent spanish spreadsheets statistics additional information athletic activities soccervolleyballtrack club lehman college swimming team,FINANCE
nx unigraphics designer summary highlights virus spyware removal highly motivated resourceful organized excellent communication techniques attention detail fast learner education associate applied science computer networking technology microsoft option 2012 baker college owosso city state gpa gpa 355 graduated cum laude deans list recipient gpa 355 graduated cum laude deans list recipient associate applied science drafting design technology 1997 baker college owosso city state gpa gpa 356 graduated cum laude deans list recipient gpa 356 graduated cum laude deans list recipient experience nx unigraphics designer mar 2013 aug 2014 company name city state design modify chrysler gm shipping racks prototype production used nx 75 nx 80 nx 85 cashier aug 2012 mar 2013 company name city state operate cash register authorize gas pumps sell lotto tickets stock shelves areas clean store cashierbakery aug 2010 aug 2012 company name city state operated cash register cleaned cashier lanes bagged groceries needed stocked shelves baked goods prepped frozen bread roll dough bakers cleaned doughnut case unigraphics designer cad jun 2004 jan 2009 company name city state designed detailed parts intermediate shafts steering columns gm steering columns using ug nx ug nx2 produced maintained accurate design documentationsupplied production data engineers supervisors cashier feb 2004 jun 2004 company name city state operated cash register authorized gas pumps sold lotto tickets stocked shelves areas cleaned store designer unigraphics operator aug 1999 feb 2003 company name city state maintained design changes front end sheet metal parts rear end closure parts assembly files using iman unigraphics produced maintained math part files drawing files assembly files used unigraphics versions 15 16 18 detailer oct 1997 aug 1999 company name city state surfseg checked surfaces parts interference gap checks parts ug cgs part files created photo quality pictures presentations file checker checked files make sure followed specific file guidelines using file check sheet edsnet cgs file checker cgs updated details mlref math reference files body panels reside ug cgs also completed detail changes mldes math data file drawing format files detailer jul 1996 dec 1996 company name city state changed added details cad drawings created control assembly drawings rear end car parts specified work orders using cgs detailer jul 1995 dec 1995 company name city state maintained assembly drawings maintained detail changes drawings rear end car parts using cgs skills cad software iman teamcenter unigraphics nx 75 80 85 software ms excel ms word ms access ms powerpoint ms windows 7 additional information assistant coach local ayso girls soccer team,DESIGNER
construction inspector profile civil engineer quality control project manager process improvements safety compliance testinganalysis accomplished solutionsoriented multilingual civil engineer extensive engineering analytical technical problemsolving skills honed ten years within construction industry highly adept problem solver skilled defining core nature issues identifying analyzing root causes detecting waste elimination opportunities recognized strong project management skills lean manufacturing techniques design quality standards strong ability crossfunction team member leader independent professional performing pressure meeting deadlines capacity excel turning individuals teams work efficiently exceed expectations exceptional academic qualifications including master science degree civil engineering florida international university skills microsoft office word excel powerpoint outlook publisher microsoft visio adobe photo deluxephotoshop microsoft project autocad windows linux mac osx matlab simulink xilinx ise v11 cadence orcad proteus cadence allegro pcb design tool mdkarm atmel studio codevision solidworks professional experience 012013 current company name city state 012007 012013 company name city state construction inspector 012005 012007 company name city state utilize extensive organizational skills maintain daily logs supplement inspection records photographs meticulously review interpret plans blueprints site layouts specifications construction methods effectively ensure compliance legal requirements safety regulations supervise 18 project employees including inhouse external contractors subcontractors methodically ensure projects progressing per schedule accordance local building codes laws utilized extensive engineering skills perform field duties including posttension conventional reinforcing steel inspection concrete placement inspection masonry inspection sampling testing highstrength bolting welding inspections done various project sites systematically conducted ongoing inspection workinprocess ensure final product successfully met drawings specifications assisted subordinates understanding process increase staff skill levels skillfully inspected materials identify conformance specifications construction surface street improvements equipment installation activities ensure conformity products systems engineering design expertly prepared comprehensive concise daily reports accurately reflect days construction activities details meticulously maintained uptodate project records delegated construction manager including asbuilt drawings material testing reports miscellaneous inspection testing reports item quantity files others determined construction manager ensure comprehensive record activities evaluated quality materials used inspected quality work completed ensure materials work met requirements employed extensive analytical skills check plans accuracy suitability completeness made recommendations revision improvement necessary proficiently arranged meetings architects builders devise plan help builders save time building structures per zoning rules standards effectively provided daily feedback construction work builders architects expertly advised changes needed compliance reliably conducted ongoing inspection workinprocess ensure final product met drawings specifications liaise clients variety professionals including architects subcontractors professional manner utilize extensive engineering skills proficiently conduct site inspections meticulously complete complex repetitive calculations ensure construction conforms code ensure project effectively complies legal requirements assess sustainability environmental impact project ensure environment protected inspect inventories prepared orders civil projects refractory materials line budgeted figures averaging 2000000 coordinated conducted section trials education training master science civil engineering 2007 florida international university city state gpa gpa 36 civil engineering gpa 36 traffic materials engineering construction methods fluid mechanics hydraulics bachelor science civil engineering florida international university city state gpa gpa 38 civil engineering gpa 38 civil engineering design cost estimating surveying structural analysis dynamics geotechnical engineering environmental engineering concrete steel design gpa chi epsilon civil engineering honor society deans list chi epsilon civil engineering honor society deans list bachelor science construction technology university paris city france gpa gpa 37 construction technology gpa 37 associate science mathematics university paris city gpa gpa 35 mathematics gpa 35 certification engineer training 2004 engineer training certification eit affiliations american society civil engineers asce national society professional engineers member national academy engineering cochair institute electrical electronics engineers ieee president interests soccer healthy eatinglearning nutrition travel experiencing new cultures swimming crafts photography taking classes family time amusement parks swimming types church activities detailed professional references available upon request languages english french spanish skills adobe photo deluxe photoshop analytical skills autocad blueprints building codes cadence civil engineering compliance management computer literate concise construction manager customer relationship management clients customer service engineer training eit engineering design english environmental engineering equipment installation estimating french hydraulics inspection inspect team leadership legal linux mac masonry materials matlab meetings excel microsoft office outlook powerpoint microsoft project publisher microsoft visio windows word orcad organizational skills project design project management project planning quality reading reporting safety scheduling solidworks spanish time management welding additional information honors awards employee month anthonya group llc highest customer satisfaction ratings anthonya group llc deans list interests soccer healthy eatinglearning nutrition travel experiencing new cultures swimming crafts photography taking classes family time amusement parks swimming types church activities detailed professional references available upon request,CONSTRUCTION
graphic designer illustrator summary raised christian home jacksonville florida moved birmingham attend samford 2012 skill areas creative relational engaging paintingdrawing graphic design leader athletic team player work experience company name september 2015 current graphic designer illustrator city state custom paper company designing primarily wedding correspondence company name may 2015 august 2015 sigma counselor city state company name june 2012 july 2013 counselor city state education briarwood fellows program 2016 post graduate leadership program city state samford university 2015 bachelor science fine arts city state providence high school may 2011 high school diploma city state interests camp kivu christian outdoor camp durango colorado summer 2013 2014 worked cook kitchen staff counseling teens leading mountain bike trips nanny 20102013 bhamcampus involvement younglife leader restoration academy new member coordinator alpha delta pi 2013 connections leader 2013 2014 step sing show director 2014 2015 random facts eat organic foods lobstering license avid avett brothers fan skills spanish additional information camp kivu christian outdoor camp durango colorado summer 2013 2014 worked cook kitchen staff counseling teens leading mountain bike trips nanny 20102013 bhamcampus involvement younglife leader restoration academy new member coordinator alpha delta pi 2013 connections leader 2013 2014 step sing show director 2014 2015 random facts eat organic foods lobstering license avid avett brothers fan,DESIGNER
hr employee relations specialist summary dedicated selfmotivated professional experience providing outstanding support business partners skillful tracking details office management followingup internal external partners ensure ontime completion projects possesses easily transferable skills organization working teams time keepingpayroll business writing highlights adp payroll system microsoft office suite word excel outlook publisher powerpoint accomplishments programs director created fundraiser united negro college fund raised 2500 planned networking events employees held leadership roles within order eastern star responsible membership accounting event planning experience 022015 current hr employee relations specialist company name city state conducted investigations resolutions workplace issuesinquiries field employees management served partner managers employees ensuring application company policies procedures created conducted training hourly salaried employees support performance management process employees partnered equifax unemployment cost control research respond unemployment claims 022014 022015 store operations associate company name city state monitored inventory control processed physical counts merchandise organized secured inventory including cellular devices accessories responsible shipping receiving inventory investigated resolved inventory discrepancies merchandising assist floor sets create service desk tickets defective equipment processed customer tradeins returns cellular devices accessories provided general customer service process account payments assist account holders 012001 012013 clericalstaff associate iv company name city state 021753 verified updated business caption listings database common suite system using setup forms received directory marketing unit group review directory listing report detail confirm accuracy data correct discrepancies written order requests database system interpret verify analyze input listings advertising orders input payroll provided payroll administrative support employees execute directory specific reports prepare white pages business section final printing shipping external customers conducted training sessions new hires writing service orders via netmeeting webbased classroom setting created learning materials including policy procedure manuals utilized company wide education bachelor science network information technology administration eastern michigan university city state network information technology administration mba management davenport university city state currently enrolled skills critical thinking conflict resolution leadership integrity customer service human resource training microsoft office suite volunteer associations order eastern star unity love miriam 66 worthy matron secretary treasurer served leadership treasurer secretarial roles within organization chaired cochaired fundraising events support charitable causes att community network michigan chapter assistant programs director organized fundraisers support united negro college fund program raised 2500 support annual scholarship funds local students metro detroit visitors bureau served hospitality assist visitors guidance direction answer questions pertaining local area,HR
operations finance director summary skilled financial professional twenty years financial services industry fifteen years practical management experiencehighly detailoriented organized areas expertise include conflict management customer service marketing client interface advanced training risk assessments management controls audit planning ​ ​ highlights customer service schedule management project management strategic financial planning expert mergers acquisitions knowledge negotiations risk mitigation exceptional customer service skills microsoft office proficiency proficient concur workday kronos excel spreadsheetssql sox doj audit experience cost reduction containment staff leadership development superior organization skills accomplishments reduced capital spending 35 per year leader crossfunctional trading floor teams san francisco new york head business continuity nysesf nyseny recognized achieving flawless audit scores nyse regulation securities exchange commission finra authored published trading floor rule filings nyse sf nyseamex 20082013 launched amex trading floorny 20082009 hired trading floor staff authored trading floor employee procedures manuals company policies nysesf nyseamex charge streamlining staffing levels three mergers 20052010 started nyse annual community volunteer program 2010 experience operations finance director jan 2016 current company name city state planned executed operational audits various business areas using riskbased audit methodology created executive analysis reports highlighting business issues potential risks profit opportunities developed implemented efficient accounting financial operational systems generated new accounts implementing effective networking content marketing strategies reviewed new customer orders requests manually entered data systematically prepared documents assembled financial statements independent auditors nto centralized database managing director head trading floor operations feb 2009 oct 2015 company name city supervised managed daily operational trading floor activities trading floor staff trading floor broker operations san francisco trading floor worked finra floor staff enforce trading floor rules responsible enforcement trading floor rules regulation open outcry trading developed strategy internal external regulatory examinations collaborated internal external audit market compliance created organizational flow charts career path reports evaluate employee compensation information designed employee performance evaluation process merit program wrote employee company policies procedures trading floor increased employee base meet changing staffing needs implemented innovative employee incentive training program handled exchange customer error account san francisco sr director options trading services operations oct 2007 feb 2009 company name city state stationed new york launch merger nyse american stock exchange implemented authored company policies procedures trading floor recruited interviewed 70 applicants per one year period reviewed federal state laws confirm enforce company compliance wrote employee performance evaluation reviews recommended merit increases implemented employee bonus program maintained departments procedures written documentation nyse sf nyse amex ny director manager options trading services may 1992 oct 2007 company name city managed trading floor staff trading floor procedures oversaw facilities maintenance entire options department developed managed quarterly operating budgets entire san francisco trading floor options department analyzed employmentrelated data prepared required reports collected analyzed data evaluate operational issues make process improvement recommendationscommunicated duties compensation benefits working conditions potential candidates defined strategy business plans entire sfoptions trading floor rolled new front end proprietary software trading firms traded customer orders fast paced openoutcry environment oversaw scheduling daytoday activities assigned trading pit education associate arts history diablo valley college city state usa pursued ba finance economics spanish los medanos collage city state usa languages spanish fluent readingwritingprofessional level certifications certified trading floor broker certificate nysereg mbci member business continuity institute 20092015 computer information systems certificateproject managementdvc spanish foreign language certificatelmc published regulatory bulletins nysearca equities 20102013 sec rules 600647e skills benefits budgets business planning monthly quarterly billing flow charts conflict resolution database documentation hiring hr generalist inventory control legal research microsoft office sql operations management,FINANCE
sales summary extremely loyal ambitious hard working individual looking leverage high level customer service skills excel professional sales environment experience sales january 2014 company name state care wear uniforms 2014 ·replenish product bins product racks loadunload vans various hospitals set retail type stores said various hospitals inform customers new product assist customers purchases receiving preparing product maintaining grocery floor displays selling product support regional grocery standards providing courteous friendly efficient customer service ·give every customer immediate undivided attention surprise delight customers consistent delicious food ensure fresh appealing display keeping cases shelves clean well stocked frontfacing checking codes rotating removing outofdate products maintain accurate department signage pricing stock clean grocery shelves bulk bins frozen dairy case keep grocery department clean sweep floors maintain sweep logs assist sampling program keeping sample areas full clean appealing follow comply applicable health sanitation procedures adhere safe work practices operate sanitize grocery equipment safe proper manner road safety 2013 ·controls movement vehicular traffic construction projects discusses traffic routing plans type location control points superior distributes traffic control signs markers along site designated pattern directs movement traffic site using sign hand flag signals warns construction workers approaching vehicle fails heed signals prevent accident injury workers informs drivers detour routes construction sites warehouse january 2012 company name city state memorize system pavers 30 minute sales presentation ·visit potential customers homes helped design dream yards hard scape ·provided accurate designs estimates payment plans homeowners first visit rancho murieta community services district 2012 ·performs variety unskilled semiskilled labor tasks construction maintenance water distribution wastewater collection systems drainage systems roads pipelines district facilities ·works around hazardous electrical panels equipment assists operations staff needed ·reads residential commercial meters maintains simple records logs ·maintains districts open channels ditch systems january 2012 company name participates installation operation repair sewer mains appurtenances ·as needed operate light construction equipment tractors easement mowers ·working direction assist cctv assessment sanitary sewer main lines service lines using mini cam main line cameras paragon productsel dorado hills 2011 ·assembly inverters including soldering capacitors modifying boards assembling hardware hipot testing frequency setting mixing pouring epoxy pot electronics assemblies validate troubleshoot repair pumps using predefined passfail criteria ·installs inverters pump assemblies ·record completed serial numbers macola database relish burger barel dorado hills 2010 ·inspect arrange run food uptempo environment ·assist managers staff members upkeep restaurant ·interact customers ensure customer satisfaction upselling seasonal promotional items red robin 2008 ·inspect arrange run food uptempo environment ·assist managers staff members upkeep restaurant ·interact customers ensure customer satisfaction upselling seasonal promotional items courtesy clerk january 2008 company name maintained neat well organized area ·product orginization stocked new products needed ·responsibile customer satisfaction education bachelor science degree sport management 5 2010 culver stockton college city state sport management associates degree 5 2007 sacramento city community college stockon college sac city college gpa 2006 academic recognition excellencedeans listcumberland university ·cdl class b w tanker endorsement accolades ·first team second team allconference baseball culver 2006 academic recognition excellencedeans listcumberland university ·cdl class b w tanker endorsement osha forklift certified · atssa flagger certified skills assembly hardware customer satisfaction customer service database direction drivers electronics forklift macola works neat cameras pricing receiving retail routing safety selling sales soldering troubleshoot type well organized,SALES
head chef summary contribute work ethic experience kitchen team within company fosters growth experience 012016 012016 head chef company name city state running kitchen operations menu management prepping cooking plating safety sanitation hiring termination budget control training employees communicating food venders food orders 092013 012014 kitchen manager chef company name city state running day day operations menu management prepping cooking plating maintaining health safety standards employees 022013 052013 line cook garde manger company name city state alternating stations needed sauté grill practicing fifo ensure food quality high spoilage cost low followed company recipes create dishes according customer orders maintained sanitation health safety standards work areas prepping stations next day shift downtime expediting tickets helping source local ingredients keep dishes seasonal closing kitchen 012011 012012 garde manger line cook company name city state alternating stations needed practicing fifo ensure food quality high spoilage cost low followed company recipes create dishes according customer orders maintained sanitation health safety standards work areas prepping stations next day shift downtime practicing time management ticket call helping create dishes appetizers events remaining attentive multiple dishes peak hours ensuring dishes complete timely manner high quality 012009 012009 garde manger company name city state followed company recipes create dishes according customer orders maintained sanitation health safety standards work areas significantly contributed service team creating salads appetizers desserts sauces dumplings fish fry station preparing produce remaining attentive multiple dishes peak hours ensuring dishes complete timely manner high quality 012008 012009 prep chef line cook company name city state washed cut prepared foods designated cooking operated highvolume equipment grills deep fryers griddles ovens stovetops assisted kitchen staff various tasks inventory food portioning dishwashing portioned wrapped food placed directly plates service 012007 012008 cashier clerk company name city state received processed cash check credit cards vouchers automatic debit payments issued receipts refunds credits change due customers greeted customers entering establishment handled customers concerns 012007 012007 sheet metal fabricator company name city state performed fabrication assembly soldering welding electrical isolation blueprinting refrigeration cooling systems yachts utilized hand power tools shielded metal gas metal arc welding equipment operated metal shaping straightening bending machines brakes shears 012006 012006 welder fabricator company name city state performed fabrication electrical welding mechanical painting wheel system assembly preheated work pieces prior welding bending using torches heating furnaces cut contoured beveled metal plates structural shapes dimensions specified blueprints work orders templates using powered saws hand shears chipping knives 012001 012005 allied trade noncommissioned officer charge company name city state demonstrated expertise machinist mechanic tool maker welder coordinated trained welding range safety courses ensured safety officers soldiers ensuring procedures adhered properly responsible inventory shop tools maintenance equipment education 2012 culinary arts orange coast college city state culinary arts 2009 bachelors culinary arts hospitality international cooking schools art institute city state culinary arts hospitality concepts theory safety sanitation introduction cooking purchasing product identification nutrition american regional cuisine garde manger classical european cuisine introduction pastry menu management skills blueprints budget closing cooking credit debit dimensions training employees health safety standards hiring inventory machinist mechanical mechanic next painting peak power tools purchasing quality safety soldering time management welder welding,CHEF
consultant executive profile professional health care 40 years numerous experiences clinical nonclinical would asset organization authored numerous policies procedures technical advisor several books working paramedic nurse travel nurse ed home health manager educator consultant director regulator serving two boards directors people person developed managed teams people achieved many goals core accomplishments readylink healthcare travel nurse 2003 2005 ed contract sarah bush lincoln healthcare mattoon illinois ed nurse busy central illinois ed significant rural trauma medical services agostini associates travel nurse 2004ed contractmercy merced medical center merced california ed nurse facility serving highly noncompliant population resulting high acuity census provena covenant medical center resourceed nurse 20022004 resource nurse hospital included support services hospital departments performed difficult procedures skills throughout facility including specialized intravenous lines piccs etc specializing ed ed staff nurse st margaret mercy hospitals nursing director 20012002 oversight operations two hospitals hospital operations rotated 400 200 bed hospital high census acuity eds icus ccus nicus picus complete psychiatric facility encountered numerous unique challenges including necessity closing hospital bypass times due census andor acuity resolving conflicts adequate staffing ed nurse supervisor ed registry 1976 1998 daleys ambulancecomed transport director emseducationhuman resources national affairs 1975 2001 emtparamedic director developed respected personnel education public relations employee health departments established prestigious specialized critical care transport nurse teams grew company 150 employees 1000 peak 1000 transports per day authored numerous policy procedures company established infection control including new osha regulations developed several customer service initiatives various cqi programs using team approach board directors 15 years american ambulance association aaa board directors national registry emts porter memorial hospital ems directorinstructor 1982 1985 oversight ems systems operations education ed ems paramedic emt programs including popular unique continuing education programs oversight system operations policy procedures development cqi programs fire departments crete glenwood cornbelt fire departments intermittent 1974 2005 firefighterparamedicdiver career achievements edems consultant technical advisor several books db petit diane petit authored numerous policies procedures including regulations american ambulance association aaa board directors national registry emergency medical technicians nremt board directors excellence award walter schaefer award aaa 1999 appointed illinois department public health idph regional ems trauma advisory committees implemented successful special critical care transport nurse teams pilot project evaluating effectiveness prehospital personnel providing hbvppd vaccinations idph university chicago demonstrated effectiveness designed implemented numerous policies procedures including drug free workplace challenged successfully several times respected credentialing process hiring ems personnel even respected providers hospitals negotiated rule making medicare aaa resulting fair fee schedule increased reimbursements ambulance providers throughout nation professional experience company name january 1999 current consultant operations systems development osha regulatory issues startup ems providers hbvtb vaccinations staffing patient care company name january 2010 current assistant director nursing provided home health patients specializing infusion therapy supervision nursing staff case management company name april 2014 july 2014 travel nurse mercy home health contract supervised ancillary staff provided home health patients throughout oklahoma city region illinois department public health idph office preparedness response regional emergency medical services company name january 2005 january 2009 coordinator working regulatory environment providing oversight aspects trauma centers ems emergency department ed included site visits investigations conflict resolution licensing inspections reviewing approving aspects ems ed disaster preparedness response hospitals ems education governors state university masters health administration health administration valparaiso university 1 1988 bsn prairie state college 1 1978 state ingalls memorial hospital 1 1975 emergency medical technician publicationscontributions technical advisor several booksby db petit diane petit ambulance industry journal aaa insider jems communication human resource manual aaa medicare documentation manual aaa clinical standards manual aaa expanded scope practice manual aaa certificationscurrent past advanced cardiac life support emergency communications rn illinois national incident management system nims basic trauma life support btls pediatric advanced life support domestic preparedness certificate pediatric education prehospital professionals pepp cpr certification mti management training institute texas aaa paramedic 1975 amateur radio ham radio license padi open water scuba certification work history company name skills ambulance basic conflict resolution cpr documentation human resource management training office nursing publications radio staffing supervision systems development technician,CONSULTANT
director operations bpo executive summary resultsfocused management professional offering 15 years progressive leadership experience transforms highpotential staff outstanding leaders demonstrate creativity savvy critical financial operational success highenergy manager successful building motivating dynamic teams cultivates company culture staff members feel comfortable voicing questions concerns well contributing new ideas drive company growth core competencies operations management staff development change management crossfunctional team management complex problem solving calm pressure computersavvy skilled negotiator experience director operations bpo 112013 042015 company name city state responsible 3 sales locations 200 employees managed team 200 professional consisted hiring training performance management strengthened client relationship client concentrix increased client revenue 22 million 3 million monthly basis surpassed revenue goals four consecutive quarters 6 basis points improvement conversion metrics improved every kpi close ratio activation per rep overall arpu led program meetings strategy overall direction daily basis revamped new comp plan reps geared sales performance increased profits developing initiating managing sales programs day day basis p l responsibility increased overall gross margin high 32 director sales 052010 112013 company name city state responsible 2 direct sales locations 500 people hiring training performance management consistently ranked 1 site every month 2010 improved every kpi metric close ratio activations arpu played instrumental role direct sales strategy every aspect compensation plans training quality overall direction revamped sales integrity team new process helped improve quality metrics hired trained new management mentor success presented sales analysis executive management regarding direct sales performance led site management staff meetings new strategy direction daily basis general manager sales operations 102005 052010 company name city state established new sales team ground hiring training performance management daily basis sales team grew 50 reps 300 site due high performance led supervisors managers daily basis implemented led increased performance developed implemented new business life cycle included planning marketing hiring training 1 sales performing site every week month year 20062010 every metric yoy improvement every metric close rate increased 19 2005 32 cr 2010 led sales team day day basis high energy employee engagement traveled extensively call centers 2009 initiate performance model launch new direct sales sites phoenix az provided timely feedback executive management regarding direct sales performance responsible p l 300 sales rep site sales supervisor 112003 102005 company name city state led team 14 ob sales reps motivated trained developed held sales reps accountable daily basis sales goals ran different department contests increase motivation sales performance handled sales reps reviews annual basis trained developed reps call monitoring one one meetings successfully promoted 5 team members supervisor role let outbound sales department sales performance daily weekly basis education training business management 2001 bergen community college city state usa skills business management conversion client customer satisfaction customer services customer service experience direct sales direction executive management focus forms hiring languages director marketing meetings works enterprise network performance management quality real time recruiting sales sales analysis spanish strategy,BPO
trip coordinator accomplishments developing new processes captures procurement minimize work flow time departments maintaining competitive cost structure restructuring response changing market acquisitions changed nonmanager financial technician position manager operational finance position included managing two departments budgets day day operating procurement delivered results erasing 13 million expenses along innovative ways cut cost ongoing basis professional summary skills executive summary financial analyst extensive experience aspects corporate expenses exceptional coaching mentoring leading departments support operating budgets procedures development financial forecasts guidelines models operational cost core qualifactions financial accounting procedures corporate finance reporting presentations cost control procurement pricing analysis budget development management sourcing strategies development performance optimization process management effective communication relationship management document reporting advanced microsoft products reporting presenting work history 012018 042018 trip coordinator company name – city state scheduled aircraft coordinate flight crew accomplish charter requests resolve operational failures customers owners flight crews interpret current weather weather forecasts provided faa familiarity faraim part 135 rules regulations utilize fosnt microsoft word excel outlook responsible improving simplifying operational procedures sales operations 012002 122012 manager company name – city state accountable 2 departments operating budget including developing annual operating plan expense forecasts executive management reporting responsibilities include negotiating competitive rates purchasing monitoring enforcing contracts compliance report executive management manage staff 2 direct reports manager operational finance compile analyze financial information department heads managing invoice approval reconciliation billing compliance 25000 invoices per year develop integrated revenueexpense analyses projections reports presentations create analyze monthly quarterly annual reports accuracy create key performance metrics finance executive management report presented weekly management lead several financialoperational projects included turning aircraft air ambulance relocating company increase profits identify patterns subsequent spending activities help optimize purchasing strategies maintained 2 departments budgets airline flight department perform financial forecasting reconciliation internal accounts chain vendors handle complex highlevel financial analysis cost domestically internationally present discuss analysis upper management along goals managed business relationships suppliers service providers contract providers industry experts develop annual operating plan provide monthly expense forecast identify patterns demand subsequent spending activities help optimize purchasing strategies negotiate purchase agreements longterm strategic plan supplier necessary commodity thereby allowing company leveraged position terms margin enhancement determine degree riskliability contract compliancenoncompliance based upon annual spend vendors suppliers lead operational changes communication entire company management two fleet lear 35s passenger operations quoting reporting profits reconciliation expenses related operations education 052009 masters business administration financial leadership franklin university city state financial leadership 122007 bachelor degree science financial management franklin university city state science financial management 122007 bachelor degree science business administration franklin university city state science business administration skills ambulance balance billing budget development management budgets budget bi coaching competitive contracts corporate finance cost control executive management expense reporting finance financial financial accounting financial analysis analyze financial information financial analyst financial forecasting financial forecasts managing mentoring microsoft products excel outlook nt microsoft word month end close negotiating optimization presenting presentations pricing pricing analysis process management procurement profit purchasing relationship management reporting sales scheduling sourcing strategies strategic annual reports,AVIATION
associate director business development summary persuasive business development professional successful establishing maintaining key partnerships corporate decision makers offering 12 years successful corporate business development operations experience topperformer entrepreneurial vision leadership skills drive business expansion proven skills driving results product development project management account management problem solving successful leading large scale commercialization new platform innovation initiatives highly visible capital projects recognized leading teams exceed results fast paced high growth business environments committed healthy eating healthy living healthy planet bilingual highlights business development cross functional leadership new product commercialization effective negotiator manufacturing processes change management operations management build dynamic teams marketing strategy innovation diversity mentoring accomplishments recognized leading teams exceed results fast paced high growth business environments granted values action award outstanding leadership role granted values actions award leading flawless execution kraft foods coffee bean brilliance award 2015 kraft foods president choice award 2013 experience associate director business development 122012 current company name city state lincoln led commercialization effort largest platform innovation program largest strategic partnership history kraft foods 25mm capital investment multi countries y1 combined gr 300mm avatar responsible leading team engagement includes establishing strategic team meetings review project time lines cost regularly project team facilitate creation mitigationcontingency plans manage communication senior leadership manufacturing facilities operations supervisor 012012 122012 company name city state coled largest new product initiative history kraft foods delivered 140mm gr y1 spear headed first moment truth shopper relevancy creating store merchandising program designing delivering sales materials shelf set recommendations top 5 customers developed imc creating consumer response plan social media direct consumer crm developed full recommendation direct consumer launch strategy timing resources created pre post launch performance pricing trackers managed business analytics quarterly forecast annual contract consumption report budget two brands combined gr 150mm created first instant yuban instore merchandising program resulted 22mm incremental lead coffee category crossfunctional teams development implementation broad project portfolio 46 programs included new product development packaging structure graphics changes productivity initiatives instore merchandising programs delivered projects within specified cost time quality parameters facilitated definition project scopes goals tasks people resources cost requirements assisted resolution conflicts within kraft functional teams kraft business partners led package change commercialization new instant coffee plastic jar granted values action award outstanding leadership role department leader responsible operations pl accountable meeting safety quality productivity maintenance financial goals02mm favorable ob profitable line coffee sector plastic bottle yield less 00001 equipment productivity 98 implemented second largest packaging change restructure time within budget leading departments conversion making operation depalletizerwarehouse operation developed safety quality warehouse management operations procedures training program reduced crewing 19 employees 12 developed departments coordinator position empower work force enter leadership roles created led culture selfdirected employees towards enhanced results equalization training across department introduced warehouse management fifo lean culture granted values actions award leading flawless execution supervised 30 union employees vacuum packaging departments responsible 5 production lines maintenance activities accountable meeting production quality safety requirements utilized computer tools mes sap kpis identify track address equipment downtime improve oee overall equipment efficiency reduced product rework packaging waste 32 successfully implemented companyredesign initiative cross training employees resolving developed cbt computer based training presentations monthly safety training 300 successfully worked labor relations issues resulted favorable decisions january 2002 estimated utilization resources calculated lead time assuring high quality low ranked top performer surpassing commercialization expectations largest partnership crewing issues reducing labor costs led qcms department initiative served internal auditor created implemented operational administrative training new supervisors department developed guidelines future training processes employees plant company saving 100m bv associates inc january 2000 project engineer jacksonville fl participated identification planning execution design projects cost summarized final project reports using fdot federal department transportation city standards quality specifications applied engineering computer applications micro station autocad integrated marketing campaign 012012 012012 company name 2012 mh yuban instant coffee customerspecific action plan across top 10 retailers led execution instant yuban blend reformulation targeting hispanics consumer fill gap west region created yuban 2012 integrated marketing campaign brief collaboration agency incorporating new consumer learnings develop new svc target include hispanics imc drove realization across brand new business opportunity additional responsibilities included major packaging redesign downsizing initiative development commercialization new promotional items consumer promotions tactics shelf banners fsis instore display sales support education master business administration essentials financial management london university north florida coggin school business city state us university north florida coggin school business master business administration jacksonville florida essentials financial management london england may 2008 sun yan set university city cn global branding strategy sun yan set university beijing china may 2007 bachelor science production engineering continuous improvement management eafit university eafit university bachelor science production engineering continuous improvement management medellin colombia professional recognitions kraft foods coffee bean brilliance award 2015 history kraft foods y1 gr 188mm 2014 hace leadership academy kraft foods delegate hace leadership academy 2014 certifications cbt targeted selection certified interviewer ola organization latinos kft certified recruiter anthony robbins life wealth mastery university graduate president kraft foods latino council kft beverages green belt lean six sigma color analyst fashion institute technology nyc languages fluent english spanish affiliations created yuban integrated marketing campaign brief collaboration agency presentations developed cbt computer based training presentations monthly safety training 300 skills packaging accountable maintenance operations training associate autocad cbt computer based training engineer fdot machine safety mes project engineer safety training sap vacuum award budget fifo selfdirected warehouse management merchandising business development mitigation sales new product development product development transmissions sales ibm svc integrated marketing campaign marketing marketing campaign promotional sales support svc crm customer relationship management pricing jar account management change management exceed leadership skills manufacturing processes marketing strategy mentoring new products operations management problem solving project management recruiter six sigma sixsigma financial management branding continuous improvement,BUSINESS-DEVELOPMENT
interior designer summary talented designer retail merchandiser skilled using product placement creating uniquely inspiring displays collaborates company headquarters sales managers create product display solutions boost sales revenue highlights store layout design interactive displays common store planning autocad store communication store maintenance graphic displays working remotely accomplishments selected national brand building campaign responsible planning implementing producing makeover videos marketing content experience interior designer 082013 current company name city state interior design specialist ikea sunrise store supported growth development leader local market research project designed unique centrally planned displays created inspiring homes rooms showcase products function boost sales worked vitality motivate people visit store frequently worked promote ikea leaders life home remodeled employee resource center promote better everyday life work national marketing campaign ikea home tour 122013 122014 company name city state interior designer host video producer video editor ikea home tour marketing campaign pioneered unique marketing project various markets us supporting crew various skills little direct supervision planning implementing inhome makeover projects distributing marketing content social media creating brand specific communication speaker promoter live air marketing events contributed positive roi project visual merchandiser 012011 082013 company name city state planned implemented maintained store layouts support commercial priorities adapted implemented centrally planned display areas throughout commercial calendar strategically merchandised product displays maximize sales created inspirational clear brand communication within store showroom shopping areas adapted plans fly account architectural discrepancies distinguished key contributor assignment orlando store marketplace remodel freelance designer 072007 012011 company name city state residential interior design specialized layouts finishes maximized design small space living organized coordinated contractors installers fine art consultation interior designer sales 072008 072009 company name city state interior designer sales specialist custom modern contemporary furniture store selected highend furnishings finishes residential commercial interior design projects developed business relationships local real estate developers coordinated remodeling projects clients contractors implemented instore sales space kartell education bachelors degree bachelor fine arts design 2007 university central florida city state united states winner juried art show hosted new america foundation associate arts graphic design 2004 broward college city state languages english native bilingual proficiency spanish native bilingual proficiency skills adobe creative suite autocad planograms,DESIGNER
lighting designer professional summary computer savvy proficient design tools architecture electromechanical design job title continually searches new inspiration stays savvy current design trends proficient adobe indesign sketchup rhino job title whose multifaceted specialty ranges design accessories furniture lighting design motivated visual merchandising designer involved stages design product inception development production resultsoriented job title delivers cutting edge creative designs within strict time frames organized interior designer adept multitasking developing creative solutions successfully coordinates vendors manages construction teams ease skills building codes knowledge complex problem solving strong analytical ability excellent attention detail commercial interior design working drawings procedures space planning methodology design process carpentry sketching rendering digital drafting 3d rendering software proficient sketchup work history lighting designer 122013 112014 company name – city state interfaced design team members including contractors consultants fabricators architects regulatory agencies specified proper products materials project carefully reviewed contractor submittals finish materials specified proper products materials project prepared construction documents details implement design concepts originated developed creative design concepts architectural electrical designdrafter 032008 122013 company name – city state architectural electrical designdrafting successfully resolved complex technical design issues interfaced design team members including contractors consultants fabricators architects regulatory agencies carefully reviewed contractor submittals finish materials specified proper products materials project originated developed creative design concepts prepared construction documents details implement design concepts architecture intern 052007 022008 company name – city state consulted clients determine architectural preference meet overall design goals interfaced design team members including contractors consultants fabricators architects regulatory agencies carefully reviewed contractor submittals finish materials specified proper products materials project facilitated requests regarding product information installation methods product upgrade options originated developed creative design concepts prepared construction documents details implement design concepts senior electromechanical designer ceo 011990 012005 company name – city state raytheon esystems motorola cadence consulted clients determine architectural preference meet overall design goals researched industry area green building environmental design assisted clients budget considerations regarding products materials successfully resolved complex technical design issues interfaced design team members including contractors consultants fabricators architects regulatory agencies facilitated requests regarding product information installation methods product upgrade options originated developed creative design concepts prepared construction documents details implement design concepts senior electromechanical designer 021986 111989 company name – city state successfullyresolved complex technical design issues interfaced design team members including contractors consultants fabricators architects regulatory agencies specified proper products materials project originated developed creative design concepts prepared construction documents details implement design concepts designdrafter 051980 011986 company name – city state consulted clients determine architectural preference meet overall design goals successfully resolved complex technical design issues interfaced design team members including contractors consultants fabricators architects regulatory agencies specified proper products materials project originated developed creative design concepts prepared construction documents details implement design concepts education bachelor fine arts interior architecture 2013 university north carolina city interior architecture bim design graphics coursework continuing coursework sustainable design architecture coursework color theory perspective course historic conservation adaptive reuse sustainable design practices energy efficiency building envelope historic preservation sustainable design practices energy efficiencies building envelope associates applied science architecture technology wake technical community college applied science architecture technology recipient home builders association scholarship recipient merit scholarship building construction seminar bim design graphics coursework architecture coursework officer architectural club construction materials methods building codes solar technology civil engineering construction estimating project management drafting certificate electrical mechanical 1980 island drafting technical institute city state accomplishments lighting design rex hospital duke stadium press tower skills autocad cadence client documentation drafting estimating leadership team lead lighting materials meetings motorola presentations press project management,DESIGNER
public information manager sr highlights microsoft office suite including word excel powerpoint access knowledge mac pc professional strong written verbal skills project management skills detail oriented team player research skills experience public information manager sr july 2006 current company name responsible media relations citys department watershed management dwm proactively ensure timely accurate coverage including developing press releases media alerts traffic advisories provide talking points briefings dwm commissioner deputy commissioners media interviews monitor track media coverage accuracy analysis identification potential issues crisis communication resolution generate updates departments atlantawatershedorg website dwms social media pages provide continuous information impacted stakeholders provide daily media updates mayors office communications develop strategies manage news coverage develop implement communications plans dwm drinking water wastewater construction green infrastructure projects include comprehensive public relations outreach efforts ensure effective citizen notification involvement past present projects include peoplestown flooding response southeast atlanta green infrastructure initiative including communications outreach construction awardwinning fivemillion gallon stormwater storage vault turner field first major permeable pavers project city atlanta green stormwater infrastructure task force fema floodplain maps automated meter reading program georgia techmidtown water main replacement project camp creek sewer capacity relief project citywide valves hydrants assessment location project manage public outreach activities sewer system evaluation survey sses sewer rehabilitation program provide management direction team contract public information managers public information officers write articles highlighting watershed management initiatives industry trade publications including georgia engineer plan execute press special events related construction projects community activities vendorcontractor graduate city atlantas senior manager january 2010 january 2011 company name winner 2012 h2oscars award best performance supporting role construction project role project public relations communications management assistant public relations manager special projects writer march 2005 june 2006 company name executive messaging airport general manager atlanta mayor researched information developed speeches talking points aviation general manager deputy general manager executive staff members formal presentations weekly press conferences media interviews contributing writer airports monthly online newsletter hjn news managed department aviations speakers bureau assisted coordination hartsfieldjackson airport press events managed onsite media senior public relations information specialist may 2000 march 2005 company name researched wrote edited speeches talking points transportation board members gdot senior management developed presentations created press materials including press releases fact sheets newspaper commentaries pitch letters coordinated managed speakers bureau developed participated community outreach campaigns monitored reported legislative activities georgia general assemblies media relations responsibilities including monitoring media coverage department transportation related issues worked closely media answer inquiries meet media needs accurate timely professional manner served oncall emergency department spokesperson wrote feature articles departmental publications including personnel newsletter education masters public administration troy university bachelor arts english university georgia english work history company name company name company name professional affiliations public relations society america georgia chapter candidate accreditation public relations certification black public relations society atlanta 2013 national convention planning committee junior league dekalb county public relations technology chair 20122013 public relations assistant chair 20092010 skills conferences detail oriented direction engineer special events senior management feature articles general manager letters mac materials media relations messaging access excel microsoft office suite office powerpoint word newsletter newspaper personnel presentations press press releases project management public relations publications reading research speeches team player transportation verbal skills website written writer articles,PUBLIC-RELATIONS
receptionist veterinary technician summary dedicated focused office administrator excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking role increased responsibility authority receptionist answers high volume incoming calls handling inperson inquiries clients colleagues flexible hardworking drive succeed highlights microsoft office proficiency excel spreadsheets meticulous attention detail selfdirected time management professional mature strong problem solver resourceful dedicated team player strong interpersonal skills understands grammar proofreading quickbooks expert arap medical terminology mail management selfstarter motivated dependable power point proficiency outlook proficiency internet research dedicated reputation consistently going beyond required experience receptionist veterinary technician june 2007 september 2014 company name city state scheduled surgeries routine appointments drew blood samples developed xrays managed inventory documentation ordered medical supplies animal food administered vaccines medication performed lab tests assisted surgeries euthanasias administrative specialist personal assistant may 2013 december 2013 company name city state general administrative responsibilities included coordination calendars scheduled coordinated arrangements meetings anticipated conflicts needs processed expense reports regular communications crossfunctional departments provided systems support establishing appropriate documentation tracking business processes include budget reports updating church members new songs custom computer program ccb demonstrated excellent knowledge skills specific commonly used office software eg ms office excel power point expert knowledge new song community churchs specific processes egccb kept current training upgrades created mail distribution process maintained daily basis used appropriate discretion management information managed confidential new song community churchs information professional manner balanced tasks activities productively set priorities projects conjunction pastors needs understood strategic business objectives assimilation within church including managers staff execute appropriate administrative tasks accomplish business objectives productively created maintained spreadsheets accurately track expenditures project administrative executive accountant february 2013 december 2013 company name city state provided excellent customer service clients provided assistance staff performing general office work filing scanning printing invoice processing prepared invoices billed clients initiated payment plans necessary provided constant telephone inperson email contact customers responsible managing office answered phones filed prepared monthly financial reports financial analysis etc presented quotes customers communication services accountable cash transactions balance incoming revenue daily basis managed accounts receivable accounts payable use quicken books fitness executive corporate sales representative november 2011 december 2012 company name city state engage members prospective members product sales promotions schedule preventative maintenance vendor management maintain corporate partnerships drive lifetime membership sales responsible daily currency handling ability perform cpr use aed greet assist members staff needs issues arose within club daily basis education associates degree business management 2007 harford community college city state united states emphasis business management biology emergency medical technicianbasic emergency vehicle operator cpraed certified fire science 2005 maryland fire rescue institute city state united states diploma 2004 north harford high school city state united states graduated honors presidential academic achievement award student government representative interests chiari syringomylia foundation sufferer member chiari syringnomylia foundation organization hold dear heart promoted fundraised organized charity walks gotten corporate sponsors donors well organized doctors speakers present educate subject bel air volunteer fire company member bel air volunteer fire company trained provide emergency medical care maintain composure stressful high intensity situations also taught defense yet safe driving ambulance well filing proper state documentation also served support fire stations community functions habitat humanity active participant habitat humanity helped rehabilitate restore build housing less fortunate local community learned sense community hard work dedication appreciation march dimes participant volunteer march dimes fund raised hundreds dollars babies children diabetes also walked numerous miles honor worked registration tables water booths skills arap administrative billing systems business processes cpr excellent customer service filing financial insurance inventory excel ms office outlook power point microsoft word internet research policies processes protocols quick books,FITNESS
assistant teacher summary organized professional experience fostering cohesive student learning environment experience working students abilities uses effective efficient methods teaching focusing individual needs student highlights excellent classroom management datadriven curriculum effectively works parents differentiates instruction collaborates colleagues cprfirstaid certified sei endorsed special edu certified dual certified competent smartboard technology elected member school site council experience 092014 current assistant teacher company name city state worked cooperatively special education teachers modify curricula special education students according individual education plans applied progressive teaching principles class 9 socialemotional students taught social studies math grade 8 established enforced rules behavior procedures maintaining order received high remarks creativity classroom lesson plans instructional techniques students parents faculty 092014 062014 teacher assistant company name city state collaborated severe special education teacher order best meet academic specific needs individual students resource inclusion setting created conditions socialemotional students make academic life skill gains kept consistent communication parents address students weekly progress 092013 082014 severe special education paraprofessional company name city state worked cooperatively teachers modify curricula special education students according individual education plans supported modified curriculum general education setting order best meet needs student worked 11 severe disabilities provided 11 support job coach alternative setting assisted severe special education explicitly teaching life skills group 7 students education may 2016 master arts american international college city state moderate disabilities 512 sei endorsement 372 gpa ​ may 2013 bachelor arts emmanuel college city state bachelor arts history concentration secondary education qualifications moderate disabilities initial license history 812 preliminary license sei endorsement severe disabilities initial license pending,TEACHER
lead teacher professional summary seeking education coordinator position company allow fully manage curriculum development coordinate job training opportunities utilize communication organizational problem solving skills core qualifications microsoft office word outlook excel powerpoint leadership skills publisher access time management skills teaching strategies gold creative curriculum verbal communication skills cdainfants toddlers teaching skills maryland child care credential certified daycare provider classroom management basic clerical knowledge accomplishments experience 012014 072015 lead teacher company name city state consistently received positive feedback parents solved severe child behavioral issues positive constructive ways managed classes 9 students designed 200 weekly lesson plans focused age levelappropriate material administration answered multiple phone lines transferred calls corresponding departments filed patient records billed accordingly performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents interdepartmental use plan conduct activities balanced program instruction demonstration work time provides students opportunities observe question investigate confer staff members plan schedule lessons promoting learning following approved curricula prepare materials classrooms class activities establish enforce rules behavior procedures maintaining order organize lead activities designed promote physical mental social development games arts crafts music storytelling field trips assimilate arriving children school environment greeting helping remove outerwear selecting activities interest attend professional meetings educational conferences teacher training workshops maintain improve professional competence 012008 012014 teacher company name city plan conduct activities balanced program instruction demonstration work time provides students opportunities observe question investigate confer staff members plan schedule lessons promoting learning following approved curricula prepare materials classrooms class activities establish enforce rules behavior procedures maintaining order organize lead activities designed promote physical mental social development games arts crafts music storytelling field trips assimilate arriving children school environment greeting helping remove outerwear selecting activities interest attend professional meetings educational conferences teacher training workshops maintain improve professional competence provide disabled students assistive devices supportive technology assistance accessing facilities restrooms spearheaded better together partnership program spearheaded bright horizons foundation 062007 082007 security property clerk company name city state type format proofread edit correspondence documents notes dictating machines using computers typewriters drafted meeting agendas supplied advance materials executed followup meetings team conferences answer telephones switch board direct calls take messages operate office machines photocopiers scanners facsimile machines voice mail systems personal computers 062006 082006 office automation clerk company name city state managed receptionist area including greeting visitors responding telephone inperson requests information drafted meeting agendas supplied advance materials executed followup meetings team conferences operate office machines photocopiers scanners facsimile machines voice mail systems personal computers education 2016 masters education educational leadership concordia university city state educational leadership 2011 bachelor arts sociology university maryland eastern shore princess city state sociology skills arts basic child care clerical conferences edit facsimile faxing filing goal setting instruction leadership skills lesson plans lesson planning notes materials meetings access excel microsoft office outlook powerpoint publisher word office machines photocopiers receptionist scanners scanning spreadsheets switch take messages teacher teaching telephone telephones phone time management type typewriters verbal communication skills voice mail workshops,AGRICULTURE
finance analyst summary strategic analytical finance professional 4 years success financial reporting analysis project management skills analytical skills variance analysis complex problem solving financial modeling selfmotivated professional ms office suite interpersonal skills leadership skills accomplishments phi sigma sigma sorority california state university october 2006 june 2010 monitor event activities ensure compliance applicable rules satisfaction participants resolution problems arise coordinate services events accommodation transportation participants facilities catering signage displays special needs requirements printing event security analyzed revised worked budgets president 20072008 community service relay life american heart walk linus project phi sigma sigma foundation hold regular meetings leadership training 2 years state farm activities committee june 2012 january 2013 monitor event activities ensure compliance applicable rules satisfaction participants resolution problems arise coordinate services events accommodation transportation participants facilities catering signage displays special needs requirements printing event security analyzed revised worked budgets hold regular meetings experience finance analyst nov 2013 current company name city state executed reported variance gap analysis monitored analyzed key performance indicators kpi financial ratios tracked analyzed interpreted trends data type data analyzed pricing sales business products developed financial analysis reports presentations applying acquired financial principles analyzed businesses varying sizes determine financial impact potential investments manipulated data using pivot tables pivot charts macros evaluated returnoninvestment profitloss projections planned managed budgets excess amount created sales strategies promote advertising offerings motivate larger deals completed strategic competitive analysis assessing strengths weaknesses competitors managed trade new product releases worked effectively heavily crossfunctional fast paced environment researched resolved billing invoice problems created training manuals trade system led team training provided high level support sales representatives customers recommended changes existing methods increase accuracy efficiency roi generated distributed weekly reports lead offsite support across multiple time zones claim representative feb 2011 oct 2013 company name city state examine claims forms records determine insurance coverage investigate assess damage property review property damage estimates interview correspond claimants witnesses police relevant parties determine claim settlement denial review review police reports physical property damage determine extent liability negotiate claim settlements recommend litigation settlement negotiated analyze information gathered investigation report findings recommendations refer questionable claims investigator claims adjuster investigation settlement collect evidence support contested claims court examine titles property determine validity act company agent transactions property owners evaluate practicality repair opposed payment market value vehicle accident determine salvage value totalloss vehicle arrange damage appraised another appraiser resolve disagreement shop repair cost keep records customer interactions transactions recording details inquiries complaints comments well actions taken intern aug 2010 oct 2010 company name city state interview prospective clients obtain data financial resources needs physical condition person discuss existing coverage call policyholders deliver explain policy analyze insurance program suggest additions changes change beneficiaries seek new clients develop clientele networking find new customers generate lists prospective clients calculate premiums establish payment method contact underwriter submit forms obtain binder coverage attend meetings seminars programs learn new products services learn new skills receive technical assistance developing new accounts ensure policy requirements fulfilled including necessary medical examinations completion appropriate forms customize insurance programs suit individual customers often covering variety risks education training bachelor science business administration finance june 2010 california state university bakersfield city state business administration finance phi sigma sigma sorority skills binder clientele clients features financial forms insurance litigation marketing strategies market meetings networking police policies recording seminars settlements sigma technical assistance underwriter,FINANCE
inside sales representative experience company name march 2012 current inside sales representative city state currently selling suite opentable products assigned territory concentration chicago minneapolis milwaukee utilize consultative approach communicate features benefits opentable products services effectively meet sales results various means coldcalling presenting company sponsored seminars following company provided leads meeting person restaurant owners networking field representatives along leveraging customer service upselling opportunities solid understanding opentable electronic reservation book competitive advantages met exceeded monthly quarterly yearly quota calendar year 2012125 2013108 2015100 proficient understanding salesforcecom crm application pipeline management promoted sales representative sales coordinator within first 6 months employment company name august 2009 february 2012 asset manager city state managed 50m portfolio real estate properties represented investors developers business owners leasing residential commercial space increased company profile existing client base networking extensively forge new alliances provide multifaceted real estate services financial reporting owner summaries 700 units mixed multifamily commercial properties developed negotiated specific project plans new builds remodels weekly property evaluations including special project coordination managed trained team 6 sales maintenance housekeeping personnel organized hosted led company sponsored events company name february 2008 may 2009 property manager city state represented preferred developers multiunit operators including university canterbury new zealand directed managed portfolio 100 units university housing residential lease negotiations rent collection financial reporting operators updated new expired documentation needed company name august 2005 february 2008 business banking specialist city state responsible managing retaining existing relationships generating new business business banking market segment crosssold bank products executed strategies calls site visits provided needs assessment customer qualification meeting followup maintain enhance expand customer relationships serviced credit noncredit financial needs existing clients personally interviewed applicants closed various types sba loans managed aspects location cultivation new deposits loans analyzed call logs sales numbers compliance targeted sales quotas education colorado state university may 2014 ba business administration management city state business administration management skills approach banking benefits book coldcalling competitive credit client clients customer service documentation features financial financial reporting managing market needs assessment negotiations networking personnel presenting project coordination project plans real estate selling sales salesforcecom crm seminars,BANKING
senior member advocate summary obtain position corporation benefit highly adapted organizational problem solving communication skills fifteen years experienceseasoned customer service specialist background providing advice diverse customer situations accomplishments 1 member satisfaction surveys sears corporate holdings inc 420 senior member advocate 25 years service industry half management exceeded corporate target customer satisfaction nine months row experience senior member advocate aug 2013 current company name city state take service complaints store complaints service requests help members difficult situations made reasonable procedure exceptions accommodate unusual customer requests built customer loyalty placing followup calls customers reported product issues addressed customer service inquiries timely accurate fashion owner may 2007 current company name city state cooking private kitchen party planning updated menu available per request performed kitchen maintenance private facility developed maintained exceptional customer service standardsoptimized profits controlling food beverage labor costs daily basis project coordinator jan 2013 aug 2013 company name city state collaborated account managers prepare deliver performance updates quarterly business reviews addressed customer questions concerns regarding products prices availability determined cost pricing proposals bids procurement specialist jan 2012 aug 2012 company name city state supervised material flow storage global order fulfillment maintained accurate stock records schedules oversaw special orders afterhours urgent shipping jobs unloaded picked staged loaded products shipping account manager may 2011 dec 2011 company name city state manage accounts projects semiconductor field selected products specific routes according pick sheets owned team productivity metrics administrative assistant jan 2007 apr 2011 company name city state government affairs manage account orders federal goverment accounts microsoft office excel phone etiquette us postal service sensitive security clearance data entry dispatchercustomer care dispatcher jan 2008 jun 2008 company name city state verified information computer system uptodate accurate compiled statistical information special reports created monthly reports records closed terminated records completed chart audits developed created effective filing system accelerate paperwork processing customer service dispatch manager jan 2003 sep 2007 company name city state dispatch facility san marcos set routes techs helped members appts helped members difficult situations techs accounts started customer service sales rep selected efficient routes compliance delivery instructions fuel policy established longterm customer relationships prompt courteous service resolved customer complaints adjusted orders seasonal dept manager jun 1999 dec 2002 company name city state seasonal department manager seasons helped inventory scheduling management agents floor helped customers issues salesprofits education bachelors degree business managerial economics human services may 2012 university phoenix city state business managerial economics human services associate degree human services business managerial economics may 2002 ivy tech state college city state human services business managerial economics bachelors degree january 2002 culinary institute america masters degree january 2002 culinary institute america january 1995 paul harding high school languages english fluent highlights 70 wpm public speaking ability organize establish filing systems data entry administrative assistant communication skills doms applications as400 microsoft applications outlook lync connentions people soft phone etiquette customer relationship management client relations specialist conflict resolution techniques meticulous attention detail focused customer satisfaction skilled multitasker oracle ciboodle microsoft linux software proficiency deadlineoriented skills account management administrative assistant analyst microsoft applications as400 400 communication skills computer applications cooking customer relationship management customer service customer care data entry dos english filing government inventory languages materials microsoft excel excel microsoft office microsoft outlook outlook people soft presentation skills procurement public speaking sales san scheduling security clearance phone skills phone etiquette,ADVOCATE
visual arts teacher summary art education professional driven inspire students pursue academic personal excellence strives create challenging engaging learning environment students become lifelong scholars learners ​ highlights rated master teacher naea member taea member multimedia instruction committed cultivating student leadership excellent classroom management social media savvy traditional fine art skills 15 years experience art education lesson plan development detailoriented accomplishments january 2017led 200 adults students art installation chiang mai thailand featured local international art exhibitions judging numerous state regional art meets sbisd volunteer year 2010 mentor texas association private parochial schools state art meet director naea chapter sponsor deans list 2 semesters rated master teacher public school system group exhibitions 2014 imagoredemption juried exhibition houston tx 2014 18 hands gallery juror jay hill houston tx 2014 monumental metal works riddle gallery bryan tx 2015 8th annual cameo emerging artists exhibition baytown tx 2015 kuntsthaus artist residence exhibition salzwedel germany 2015 radar curator sally sprout williams tower houston tx 2016 holiday group exhibition samara gallery houston tx 2016 rising eyes texas prize juroranna stothart rockport center arts 2016 imagoin name juried exhibition houston tx 2016 beeville art museum juried texas artist exhibition beeville tx 2016 teaplusart juried exhibit clayhouston members houston tx 2016 jung center spirit matter juried exhibit houston tx 2017 hardy nance studios black white exhibit houston tx 2017 donum gratia juried houston tx experience visual arts teacher 022011 052014 company name city state challenged motivated students indepth lectures discussions lectured communicated effectively students diverse backgrounds inspired students translate academic interests real world taking positive actions visual arts served faculty sponsor nahs student club introduced students concepts college writing advanced art ii iii digital design visual arts teacher 082010 022011 company name city state received high remarks creativity classroom lesson plans instructional techniques students parents faculty developed implemented interesting interactive learning mediums increase student understanding course materials ​ visual arts teacher 072009 012011 company name city state founding member christian 501c 3 organized presented weekly hours visual art handson activities designed created daily lesson plans activities ​ visual arts teacher 022008 022009 company name city state implemented lesson plans focused age levelappropriate historical art lessons earned positive verbalwritten feedback parents regarding classroom instruction student learning success visual arts teacher 022000 022006 company name city state initiated award winning art program designed lesson plans focused age levelappropriate material developed administered corrected tests quizzes timely manner established enforced rules behavior procedures maintaining order among class 18 students founding member 501c 3 vice chairman 2010 board member 021995 022011 company name city state formulated policy drafted mission statement initiated website volunteer high school teacher architectural model builderproject manager 011981 051984 company name city state oversee construction large scale architectural models education master fine arts 2016 houston baptist university city state usa texas art education conference yearly ​ graphic design course 2013 kansas city art institute city state usa advanced placement certificate 2006 rice university city state usa studio art bachelor science art education 1980 university wisconsin city state usa skills word processing programs photoshop mac windows proficient enthusiastic people person advanced problemsolving great organizational skills excellent classroom management classroom community involvement personal interests travelingtrips 16 different countries studying different genres art biking hiking scuba reading bible study visiting art galleries married 36 years 2 married children,ARTS
advocare distributor executive summary experienced energetic personal trainer former collegeprofessional athlete 20 years conducting group oneonone training sessions large gyms well small fitness studios specializing strength conditioning flexibility training fitness program design advanced training metabolic testing nutrition weight management consulting formal training health fitness field business development leadership training extensive sales customer service experience core qualifications fitness assessments customeroriented understanding body fat tables bmi fitness equipment operation senior fitness programming weight management expert cpr first aid certified excellent sales skills fitness equipment expertise fitness programming specialist operations management staff development inventory control policyprogram development staff training supervision training skilled negotiator sound judgment project management performance tracking evaluation team building professional experience advocare distributor june 2012 current company name city state generated new accounts implementing effective networking content marketing strategiescontacted new existing customers discuss specific products could meet needsanswered customer questions regarding products prices availabilitygenerated new sales opportunities direct telephone selling emails asst personal trainer manager july 2009 may 2012 company name city state contributed 75 increase sales personal training department contributed operation clean friendly well maintained health club recorded training sessions maintained package rates client encouraged clients engage group fitness classes activities gym meet fitness goals carefully evaluated member needs assisted achieving personal fitness goals arrived time prepared attentive every training appointment met minimum monthly revenue service customer satisfaction goals reracked weights maintain neat organized clean club mediated club employee relations matters club fitness employees led clients groups ages personal workouts skill development training administered fitness assessments included seven point skinfold body fat measurements blood pressure treadmill tests counseled clients proper nutrition exercise habits asst managerpersonal trainer january 2006 january 2009 company name city state managed team 12 professionals surpassed revenue goals four consecutive quarters met minimum monthly revenue service customer satisfaction goals devised announced new classes distributed guest passes market club led weekly meetings review performance offer direction motivation guidance toward achieving individual facility goalsmediated club employee relations matters club fitness employees regularly trained staff fitness industry updates coached personal trainers professional conduct contributed operation clean friendly well maintained health club general manager personal trainingpersonal trainer january 2004 january 2006 company name city state earned personal trainer month award 5 consecutive months revenue earned month monitored 3000000 project budgets month mentored coached trained 8 team members recruited hired trained 4 new employees sales personal training guided clients safe exercise taking account individualized physical limitations participated club promotions recruit new members increase club sales led weekly meetings review performance offer direction motivation guidance toward achieving individual facility goals education bachelor science criminal justice 1999 south carolina state university city state coursework communications criminal law public administration coursework sociology psychology coursework juvenile justice deviance society affiliations collegiate football 4yearletterman mens collegiate basketball team 2year letterman aerobics fitness association americaafaa certificate american aerobic association internationalaaai certificate international sports medicine associationisma certificate partnerassisted stretching certificate cpr first aid certificate skills organizational skills communication skills business development problem resolution project management sales customer relations departmental operations management staff development team building team leadership team player training development administrative skills multitasked computer proficient,FITNESS
investment banking summer analyst summary skills microsoft office public speaking proficient spanish professional experience 072015 investment banking summer analyst company name state built discounted cash flow leveraged buyout financial models obtain implied valuations tmt companies presented case study evertec payments processing company including potential opportunities senior members tmt group select transaction experience sale ascensus inc genstar capital aquiline capital partners aided creation investor presentation materials due diligence potential sale large media company sponsors groups 3 billion assisted financial modeling levered transaction prepared comparable company analysis examining precedent transactions similar opportunities potential global expansion private us based sports entertainment company created pitch presentation client meetings compiled extensive market research provided broad analysis emerging trends global sports media industries 072014 intern company name state evaluated prospective equity investments team analyzed potential asset allocation scenarios high net worth clients 072013 intern company name state generated leads potential high net worth clients corporate private level aided evaluating financial reports constructing portfolio changes education may 2016 financial accounting microeconomics macroeconomics inside hedge funds urban economics multivariable calculus creative entrepreneurship psychology economics markets management duke university city state psychology economics markets management graduated cum laude 38 deans list spring 2013 fall 2013 spring 2015 fall 2015 spring 2016 gmat score 740 fall 2014 universitat autónoma de barcelona city spain strategic behavior business cross cultural management business ethics intercultural interactions june 2012 rye country day school state 435 sat math 800 critical reading 720 writing 730 interests sigma nu fraternity philanthropy chair inaugural honor board member 2013 2016 oversaw 1000 total service hours volunteering 5500 donated local charities spearheaded inaugural cameron classic tournament cultivating longterm relationships duke university hospital monday life implemented internal accountability mechanism chapter operations face challenges president 2012 2016 encouraged college students speak openly fostered positive mental health organized fundraising events mental health workshops raised 2000 organizations combating depression autism speaks volunteer 2006 present assisted autistic children better communication skills functional independence team leader annual nypresbyterian autism walk skills calculus cash flow client clients due diligence economics equity financial financial accounting financial modeling financial reports funds investments market research materials math meetings microsoft office public speaking reading sat proficient spanish strategic additional information leadership extracurricular activities sigma nu fraternity philanthropy chair inaugural honor board member 2013 2016 oversaw 1000 total service hours volunteering 5500 donated local charities spearheaded inaugural cameron classic tournament cultivating longterm relationships duke university hospital monday life implemented internal accountability mechanism chapter operations face challenges president 2012 2016 encouraged college students speak openly fostered positive mental health organized fundraising events mental health workshops raised 2000 organizations combating depression autism speaks volunteer 2006 present assisted autistic children better communication skills functional independence team leader annual nypresbyterian autism walk interests nfl draft golf airbnb reading broad variety topics,BANKING
process engineering technician iii accomplishments pharmacy exemptee certificate skill path mountain view ca yellow belt process excellence alza corp redwood city ca fundamentals pharmaceutical cgmps alza corp mountain view ca hazmat industrial technician certificate alza corp palo alto ca first site supervisor skill path sunnyvale ca supervising safety alza corp mountain view ca training trainer alza corp mountain view ca better communicator skill path sunnyvale ca iso 9001 alza corp redwood city ca iso 14001 alza corp menlo park ca excelling managing supervising skill path san jose ca ert membership alza corp palo alto ca professional experience january 2007 current company name responsible engineeringsupervisory position accomodate technical support poltry production industry site management including staffing ordering equipment cost analysis budget estimation stablishment computer based archive lean production program process engineering technician iii january 2005 january 2006 company name city state engineering technician processengineering arm oral products rd group alza corporation handson experience key pharmaceutical unit operations including milling blending fluid bed granulation aqueous solventbased coating laser drilling drying participated product development activities including scaleup experiments manufacturing clinical registration stability supplies participated early formulation development studies well late stage large scale prevalidation lots participated manufacturing clinical batches strict cgmp compliance performed related tasks including ordering materials settingup equipment preparing completing documentation training operators performed process characterization testing limited data analysis presentation authored multiple technical protocols reports completed experimental clinical batches commercial manufacturing facility vacaville part satellite rd group assignments involved direct communication cooperation quality assurance formulation analytical pilot plant manufacturing groups process engineer manufacturing staff january 2001 january 2005 company name city state assisted process development commercial manufacturing transdermal products utilized existing modified equipment mixing coating laminating pouching revised manufacturing related documentation standard operational procedures sops work instructions wi production lead process operator june 1999 october 1999 supervised manufacturing group operated various equipment producing transdermal contraceptive products compliance cgmp regulations participated process development process excellence projects operated multicoaterdryer lamination machines various line speed temperature air flows tasks assigned included general trouble shooting training associates equipment operation proper documentation strict adherence cgmp compliance managed shift production planning time management participated process improvement waste reduction projects resulting increasing production 5 production lot participated deviation root cause analysis technical support participated process qualification pq process validation pv following related protocols participated green belt projects including waste reduction reduction production lot turnaround time time reduction oil natural gas research institute worked drilling production platforms assignments included analyzing sedimentary layers shallow coring determination geological chemical structure layers providing technical reports laboratory results worked exploratory drilling site located mountainous region northern anatolia analyzing wastewater handling hazardous material providing graphs related charts skills biology budget charts oral cost analysis data analysis documentation equipment operation experiments graphs laser materials natural gas oil pq process development process development processengineering process improvement product development producing protocols quality assurance research staffing supervisory technical support technician time management trouble shooting validation waste reduction education training bachelor science petrochemical natural gas engineering 1999 istanbul technical university turkey petrochemical natural gas engineering shore drilling production submersible mobil platforms various courses biology medical science towards degree medicine 1994 bosforous university city turkey,ENGINEERING
business development consultant summary experienced life science sales marketing specialist track record growing customer base maximizing sales motivated ambitious ability increase business opportunities dynamic marketing strategies effective communication able use analytical skills industry knowledge develop innovative strategies success skills business development account management competitive analysis prospectingcold calling knowledge drug development cycle sales marketing strategizing market research analysis marketing management event planning clevel presentations rfprfibid preparation public relations experience business development consultant mar 2018 current company name city state sgw pharma marketing b2b life science marketing agency focused connecting drug development companies target audiences development partners investors service providers etc developing managing integrated full circle marketing programs oversaw business client vendor negotiations effectively directed internal marketing communications sales support staff improved marketing plans sales strategies customer relations maximize business development leveraged industry trends client markets shape valueadded solutions approaches key audiences streamlined operational efficiencies developed sales tracking reports planning executive team maintained strong understanding competitors offerings presence across globe account executive oct 2017 feb 2018 company name city state american laboratory trading provides asset management services highquality refurbished laboratoryequipment clients life science academia industry promoted business growth nc maximizing existing client relationships identifying new business opportunities cold calling networking marketing prospective database leads completed daily outbound calls 50 calls per day discovered new opportunities grow expand inventory products product acquisition successfully increased monthly sales revenue 75 month kept detailed records daily activities client relations salesforcecom southeast sales executive apr 2016 sep 2017 company name city state sgs life science services global leader rd quality control testing services pharmaceutical medical device biopharmaceutical industries prospected conducted 45 facetoface sales calls per month business executives directors throughout assigned territory successfully acquired average 15 new customers per month achieving 108 total revenue target 2016 represented company focused industry trade show andor networking events attended monthly sales meetings quarterly sales training manager business development feb 2013 apr 2016 company name city state advantar labs part eurofins gmp contract laboratory specializing small large molecule drug development programs secured new business building strong client relationships cultivating deep understanding sponsor needs initiated two key partnerships resulted 47 revenue growth successfully developed planned relationship cultivating events promote growth resulting expansion clientele base 35 developed innovative targeted marketing strategies support overall branding objectives played key role addition launch new service offerings maintained uptodate knowledge industry target accounts competitive landscape account manager sep 2011 feb 2013 company name city state cirrus pharmaceuticals recipharm contract product development company assisting biotechnology pharmaceutical companies dosage form development projects specifically inhaled dose products developed strategies drive partnering 8 new clients 2012 grew underdeveloped territory existing contacts leads represented company professional trade shows conferences subject matter expert held information sessions made presentations win new business identified grew adjacent untapped market able secure new business within 4 months starting role served liaison customer cirrus project management team scientific leaders executive management allow seamless project initiation sales consultant apr 2011 sep 2011 company name city state tarheel media solutions provides marketing advertising solutions small businesses north carolina established new customer accounts perseverance dedicated cold calling exceptional service demonstrated products show potential customers benefitadvantages encourage purchases researched customized service proposals clients consistently met exceeded sales goals 20 fundraising marketing intern oct 2010 mar 2011 company name city state muscular dystrophy association nonprofit health agency dedicated curing muscular dystrophy als related diseases funding worldwide research supported fundraising director organization management activities associated community fundraising events cultivated relationships community leaders businesses local citizens effort draw attention mda add new donorsvolunteers gathered analyzed cultural educational social demographic data community guide local program development education training bachelor science chemistry 2009 university north carolina wilmington city state united states minor spanish gpa 345 skills proficient salesforce oracle act sharpspring microsoft office mailchimp pardot yammer google chrome skype business goto meeting linkedin twitter marketing automation software lead generation software crm systems concepts applications chemistry contract research analytical lab equipment,BUSINESS-DEVELOPMENT
director information technology analytics summary accomplished senior manager 15 years experience leading complex projects managing resources optimize enterprise technology support business objectives committed quality service excellence aptitude launching new technology platforms subject matter expert information security risk management excellent communicator adept identifying business needs bridging gap functional groups technology foster targeted innovative solutions highlights osplatforms microsoft windows server 20082012 exchange 2010 iis active directory dns networking cisco lanwan asaswitching tcpip vpn voip sip mpls vnc vlan segregation hardware sanfiber technology enterprise servers switches routers workstations laptops mobile devices ipadiphoneblackberry telephony systems cisco cucm tools jira veritas netbackup backup exec pcanywhere symantec antivirus ghost sharepoint visio microsoft office suite experience director information technology analytics january 2005 current company name city state marketleading global credit asset management firm 4 billion aum 120 employees worldwide directed firms wordwide information technology strategy established instituted policies procedures technology mitigate corporate security risk position zais sarbanesoxley act compliance identified process improvement opportunities recommended solutions budget requirements management committee managed team 6 resources responsible technology management support operations encompassing aspects infrastructure including workstations server platforms ip telephony l3 network infrastructure network security disaster recovery storage area networks videoconferencing directed project teams lifecycle phases handling technical escalation events evaluated deployed dlp solution chairman firms cybersecurity committee responsible advancing firms security posture selected accomplishments developed led technology strategy firm supports strong business alignments increases profitability provides sound flexible reliable foundation future enabled revenue growth leading timely deployment highperformance virtual computing environment support new models created internal development teams created incident response policies procedures rooted firmly nist framework developed lead breach rehearsal scenarios executive roundtable tests technical response team practices designed data governance classification policies particularly regards personally identifiable information pii evaluated deployed data loss prevention system symantec created escalation procedures comply firms data governance policy managed security vendor relationships contract negotiation lifecycle service level agreement reviews developed associates fullest potential providing challenging opportunities enhanced associates career growth recruited developed appropriate talent pool insure adequate bench strength succession planning managed logistics procurement deployment infrastructure dallas baton rouge shanghai dublin london singapore tokyo locations inclusive establishing sustainable model support established viable disaster recovery strategy physical virtual solution liaison business units generate firms business continuity plan spearheaded analog voip conversion zais ipt video infrastructures cisco cucm environment transformed support organizational interaction practices fostering strong collaborative work environment developing robust help desk systems processes improved trouble ticket initiation visibility led firms cybersecurity enhancement effort managing design implementation maintenance advanced threat protection system next generation firewalls mobile computing security developed firms cybersecurity policy incident response team firmly rooted nist framework responded audit requests potential current investors met discuss finding guided due diligence process responded external auditors lead remediation efforts needed reported audits executive board fostered culture security awareness firm obtaining executive level support cybersecurity initiatives enabling acceptance security measures user education information technology manager january 2002 january 2005 company name city state manufacturing firm 100 year history 170 employees directed hardware software configuration installation troubleshooting support activities oversaw administration network infrastructure business systems cabling circuits telecommunications platforms established managed relationships technology vendors service providers monitored tracked call volumes service requests performance metrics led work order documentation change request management selected accomplishments designed led windows 2003 migration team administered cisco multivlan layer 3 switched lanwan designed administered cisco vpn solution led procurement configuration administration infrastructure projects engineered deployed microsoft exchange 2003 solution including web accessspam protectionsecurity planned implemented enterprise resource planning project responsible disaster recovery planexecution supervised staff coordinated consultants systems administrator january 2000 january 2002 company name city state consulting firm providing portal technology enterprise customers administered supported 250 client node windows nt environment planned configured administered upgrade windows nt windows 2000 maintained dns wins dhcp multisite environment maintained 85 node development server environment engineered deployed system management server 20 infrastructure designed workstation server imaging system using symantec ghost performed daily network monitoring tasks including backups veritas log checks datasystems administrator january 1998 january 2000 company name state global provider information technology products services 3 billion revenue oversee modify daily download data several distributors uploaded data appropriate sql databases maintained perform hardwaresoftware upgrades windows ftp servers education bachelor science psychologyhistory 1998 rutgers university city state psychologyhistory skills active directory antivirus asset management backup exec budget business systems cabling cisco competitive hardware consulting contract negotiation conversion credit client databases dhcp disaster recovery documentation dns due diligence enterprise resource planning firewalls ftp ghost help desk iis imaging information technology ip support lan laptops team leadership logistics loss prevention managing market mentoring access exchange microsoft exchange 2003 microsoft office suite sharepoint microsoft windows windows windows 2000 windows nt word migration enterprise network security network networking networks next os organizational pcanywhere policies problem resolution processes process improvement procurement project management proposal development requirements analysis routers san sarbanesoxley servers service level agreement sound sql strategy strategic planning switches symantec tcpip telecommunications telephony troubleshooting upgrades upgrade veritas veritas netbackup video vpn visio voip wan,INFORMATION-TECHNOLOGY
digital media buyer professional summary versatile digital marketer bringing highlights pay per click ppc google adwords google analytics content marketing social media marketing facebook linkedin instagram roi reports ms office excel word powerpoint outlook ppc bid management lead generation mobile marketing video marketing sproutsocial hootsuite marin software drupal wordpress html optimizely landing page management ab testing multivariate testing content writing blogging experience company name city state digital media buyer 032016 current oversees comanages ppc campaigns across multiple search engine platforms three beauty school directory websites creates implements manages organic social profiles paid social campaigns facebook instagram twitter pinterest etc strategies beauty school directory websites organizes creates monthly blog photo content social profiles blog site partners creative director create original content promote new brand across social platforms successfully increased brand awareness instagram increased follower growth 400 within first month managing social account attends online local marketing seminars actively keep industry changes trends company name city state digital media buyer 112014 032016 managed 10 different education clients paid social media paid search accounts across multiple platforms effectively budgeted managed 500000 per month client money implement throughout search social campaigns consistently hit client lead goals cpi goals month clients given budget created delivered paid social paid search strategy performance reports clients senior management communicated directly client services team clients regarding account management performance company name city state sales associate 062014 102015 created managed social media accounts across multiple platforms helped increase brand awareness advertised product promotions current customers education bachelor arts communication business university missouri city state communication business skills account management photo budget content cpi creative director client clients drupal senior management html internet marketing managing marketing excel money msoffice outlook powerpoint word page seminars strategy websites content writing,DIGITAL-MEDIA
finance manager summary ability communicate effectively customers management staff establish rapport clients diverse socioeconomic ethnic backgrounds ability deal crisis calm professional manner highlights team leadership accomplished relationship selling friendly cheerful approachable proven sales track record goaloriented exceptional time management adept closing sales sales management experience finance manager 012013 032016 company name city state lasco ford lead finance manager responsibilities numerous primary responsibility represent dealership abide legal ethical guidelines set forth federal law aslo present available products 100 purchasing customers 100 timei explain benefits unique available product responsible gathering appropriate documentation required lending institution individual customer ensure cits funded within set guidelines dealership build lasting ethical relationships buyers organizational representatives professionally trained menu selling gerry gould aagi also part additional finance manager formats finance showroom new car sales al serra buickgmc assisted customers new vehicle purchaselease excellent counseling product knowledge maintained customer survey index csi 100 40 buick cadillac chevrolet gmc divisions along 40 customer csi also current general motors training available complete gm 20122013 product lineup complete working knowledge general motors programs needed maximize customer rebate offers well ability construct deals maximize profits dealership 2nd entire dealership f penetration 1050 percopy answered customers questions regarding products prices availabilityemphasized product features based analysis customers needsmaintained friendly professional customer interactions assistant sales managersales 012007 012009 company name city state lafontaine auto group assisted customers purchaselease new preowned vehicle maintaining knowledge current purchaselease options offered manufacture maintained best product knowledge entire product line also assisted newused car manager daily activities departments include lot inventory management deal structure closing held certifications sales associates completed courses available lead management commercial vehicle sales leaf vehicle sales leader product knowledge training newused sales consultant general rv assisted customers purchase perfect recreational vehicle family extreme product knowledge required due multiple line inventory floor plan availability consistently top 10 sales force volume gross production assistant used car managersales 012000 012005 company name city state bill fox chevrolet assisted customers vehicle purchaselease excellent counseling product knowledge also assisted used car manager daily activities used car department consistently awarded legion leaders award general motors ongoing excellent csi marks product training used car manager 011998 012000 company name city state used car manager expressway ford managed used car inventory include appraisals auction purchases sales wholesale deal desking ongoing sales training daily responsibilities used car manager management gross per unit improved less 800 per copy 2000 per copy trained sales staff though greater knowledge sales process entire product line also income substantially increased implementation management processes procedures recognized ford motor companys regional sales director acknowledgment dealerships stunning success general sales manager 011996 011998 company name city state responsible inventory locations total approximately 200 units also maintained daily functions store personnel scheduling deal desking finance submissions advertising print media form floor plan management much management owners able open second location due increase gross perunit profit also implemented many policy procedures enhance capabilities stores performance salesassistant used car manager 011991 011996 company name city state newused car sales professional assistant used car manager albert chevrolet assisted customers vehicle purchaselease needs excellent counseling continued knowledge current rebate availability well product knowledge ensure customers best selection vehicle also assisted used car manager daily activities used car department awarded legion leaders general motors volume sales high customer satisfaction completion general motors product knowledge training sales training material munitions systems specialist 011985 011988 company name city state munition systems specialist assembled disassembled maintained nonnuclear tactical weaponry education medical engineering business management 2 yrs baker college professional meetings aagi finance management course several motivational skill building seminars workshops city state interests legion leaders nissan certified united states air force honorable discharge united states air force activities always include family like camp cannoe hunt plan great vacations additional information honors activities legion leaders nissan certified united states air force honorablele discharge theunited states air force activities always include family like camp cannoe hunt plan great vacations skills advertising benefits business management 2 closing consultant counseling customer relations customer satisfaction documentation finance floor plan forth gmc inventory management inventory law legal director meetings 2000 personnel problem solving processes purchasing selling sales sales training scheduling seminars phone skills unique workshops,FINANCE
business development representative summary dedicated business development representative detailoriented selfstarter congenial salesperson excelled closing percentages background inside sales customer service skills fca kain automotive training 3 steps digital success chrysler certified employee crm training highlights seasoned conflict resolution strong organizational skills energetic work attitude adaptive team player telephone inquiries specialist multiline phone talent exceptional communication skills excellent time management leadership abilities quick learner experience company name city state business development representative 072016 102016 answered customers questions regarding products prices availability emphasized product features based analysis customers needs responded customer inquiries timely manner shared product knowledge customers making personal recommendations maintained friendly professional customer interactions company name city state internet social media manager 122015 072016 answer customers questions products prices availability product uses credit terms recommend products customers based customers needs interests consult clients sales contract signings resolve problems provide ongoing support create publish gravitating posts various social media forums facebook twitter instagram etc respond promptly reviews regarding company compose send compelling email blasts weekly generate business conduct weekly meetings discussing current sales percentages business development department update information company website frequently company name city state manager 102014 042015 trained new employees brought restaurant standards finished tasks timely manner oversaw customer complaints assist problem correctly best benefit customer store company name city state server lead bartender 042012 072015 provided excellent customer service worked closely servers kitchen staff ensure restaurant runs efficiently,BUSINESS-DEVELOPMENT
packaging buyerresearch development lead summary seeking full time position operations purchasing inventory control logistics andor inside sales management highlights operations training development managementproblem solving customer serviceteam building human resourceseduphoria supply chainprocurementplanning distributionlogisticsshipping purchasingsaprigid packaging inventory controlwarehouse research developmentmarketing ceridianiemployeepaychex dejafacetwin apar experience 012013 current packaging buyerresearch development lead company name maintains purchase orders vendor acknowledgements updates vendor weekly open order reports accurate etas sap requests component skus itemsetupgroup procurement dept updates pir source list information costs lead times specifications moqs etc per supplier maintaining master vendor agreements insurance updates back order reports upper management review weekly preserves new existing artwork compliance purposes runs zbar report weekly following suppliers regard demand production planning changes schedules outbound inbound shipments suppliers assists truck requests informationnotes sap shipment mails tracks packagesshipments sent vendors working projects packaging lead research development team new projects licensing agreements potential existing clients assists following resolving arap issues accounting dept sustains follows packaging iso standards compliance upholds intricate position consultants fsi acquisition farouk wings plastics bottle manufacturer corresponds accordingly integration process consultants packaging projects rd inquiries fsis sister companies beauty elite group blow pro attends trade show opportunities effort build knowledge upcoming trends new technologies packaging development meets current potential suppliers business development works closely marketing fsi ceo wet line development timelines liaison andor consultant marketing customer service qa purchasing production compliance maintenance lab etc effort make sure necessary precautions steps taken prior starting new projects special packaging needs writes develops new procedural protocols sops within company effort streamline processes always need change order smooth transitions cohesiveness something new introduced company assists planning timeline development launch new products assist writing marketing product development plans 012009 012013 english language arts teacher company name initiated facilitated moderated classroom discussions evaluated graded students class work assignments papers prepared course materials syllabi homework assignments handouts maintained student attendance records grades required records planned evaluated revised curricula methods instruction compiled administered graded examinations maintained regularly scheduled conference period order assist studentsparents kept abreast developments field reading current literature talking colleagues participating professional conferences selected obtained materials supplies textbooks collaborated colleagues address teaching research issues served academic administrative committees dealt institutional policies departmental matters academic issues participated campus community events acted adviser multiple student organizationsie njhs 012002 012009 operationspurchasing manager company name city state supervised daily activities relating operations receiving handling distribution rigid packaging facilitated weekly managers meetings sales operations warehouse teams monitored daily monthly reports sales forecasting expenses order meet annual budgets goals delegated implements changes departments assessed employee time requests staffing needs administered training development new employees conducted annual employee reviews pay recommendations handled purchasing inventory control multimillion dollar warehouse conducted directed annual physical inventory managed top 3 three branch accounts purposes maintaining system processes mentoring training apap knowledgehandled customer payablesreceivables implemented new procedures training provided branch level assisted upper management setting creating objectives order meet annual budgets forecasting houston branch sr account coordinator company name city state directly responsible managing multiple core accounts purpose providing excellent customer service entered sales purchase orders accuracy according customer specifications executed po followup daily basis insure shipments indeed time within conformance customervendor expectations worked directly developed valuable relationships vendorssuppliers logistic companies processed invoicing daily basis provided supported documentation order improve branch dso ie bols pods memos implemented annual price increases meet budgets margins professional accomplishments sheldon isd teacher year 2013michael r null middle school tricorbraunnominated customer service satisfaction award 4 years row tricorbraunpromoted houston branch operations manager within first 3 years employment tricorbraunhouston branch grew 60 gross profit personally nominated branch quality award first year managing branch tricorbraunrecognized industry top performer leader education 2002 bachelor arts englishsociology sam houston state university city state englishsociology texas teacher certification 20092013 48 english ec6 generalist k12 esl additional information additional work history references available upon request skills academic accounting apar administrative streamline ap ar budgets business development ceridian conferences consultant clients excellent customer service customer service documentation english forecasting gross profit human resources instruction insurance ie inventory inventory control invoicing iso team building logistics notes managing marketing materials meetings mentoring works packaging payables policies problem solving processes procurement marketing product protocols purchasing quality qa reading receiving research sales sap shipping sop staffing supply chain teacher teaching,ARTS
teacher summary applied experience elementary level teaching combined ba historymusic well alt certification k5 makes worthy contender teacher position school utilizing skills expertise eager become key member team specified enclosed resume offer following attributes order contribute ongoing success well versed assisting children build social cognitive emotional physical skills adept providing stimulating conducive classroom environment special talent utilizing highest quality teaching resources classroom materials paramount order become best teacher good interaction students essential aside imparting good knowledge expectation students think would think particular state affairs equally important point view addition apply innovative teaching approach includes incorporation 21st century skill sets prepare students compete students nationally internationally strengths take extreme pride patience dedication required meet needs children socially culturally diverse backgrounds insight comes years classroom teacher also years pupil lived abroad many formative years well college understand delicate balance needed make learning inclusive certified elementary school teacher grades 15 level 2 teaching certification louisiana dedicated elementary teacher passion teaching learning student success offering proven track record commended performance teaching elementary classroom unwavering commitment optimizing student school success extensive background serving educational needs culturally racially socioeconomically diverse students title schools flexible creative educational professional seven plus years teaching unique ability explain complicated concepts easily understandable manner experience company name august 2015 current teacher city state implemented diverse approaches ensure understanding course material overall academic success analyzed student learning plan administer variety appropriate assessments ensured effective positive parent communication participate ongoing planning development evaluation curriculum use variety instructional strategies provide equity excellence students ability levels work cooperatively teachers developing sharing curriculum strategies company name august 2010 may 2015 teacher city state 4th grade math ela planned implemented monitored assessed classroom instructional program consistent jackson parish school board regulations louisiana board education worked teachers administrators evaluate revise elementary school programs encouraged students special academic interests fully pursue subjects planned implemented thoroughly monitored 504 special education accommodations students learning exceptionalities presented various techniques strategies delivery classroom instructions using manipulative handson approaches math science company name august 2007 july 2010 teacher city state worked interdisciplinary team members evaluate childrens progress recommend appropriate learning plans monitored students educational progress individual charts files nurtured supportive learning environment often used model classrooms company name may 2008 september 2008 teacher coordinated communications students school administration create effective culturallysensitive learning environment developed taught curriculum improve students conversational abilities improved instruction methods using variety assessment tools strategies education training grambling state university 2010 city state usa elementary education 15 louisiana tech university 2007 bachelor arts history music education city state usa history music education interests affiliations tau beta sigma sigma alpha iota la tech university band southwest region horn ensemble 4h sponsor personal information passionate elementary school teacher would welcome chance meet discuss education expertise capabilities would beneficial school reached 3182439294 set meeting time additional information passionate elementary school teacher would welcome chance meet discuss education expertise capabilities would beneficial school reached 3182439294 set meeting time eaglednc affiliations tau beta sigma sigma alpha iota la tech university band southwest region horn ensemble 4h sponsor skills academic charts delivery equity instruction lesson planning math microsoft office progress reporting,TEACHER
accountant summary flexible accountant adapts seamlessly constantly evolving accounting processes technology seasoned staff accountant ten year background accounting core competencies include detailed oriented organized well excellent communication time management skills handles tasks accuracy efficiency passionate motivated drive excellence highlights microsoft excel vlookups macros pivot tables microsoft powerpoint microsoft access microsoft word microsoft outlook jd edwardsas 400 microsoft accounting office image freeway quickbooks sap lx sage experience accountant 102014 current company name city state manage construction progress accounts depreciation additions transfers dispositions tangible intangible assets tracked capital spending approved capital requests reconcile fixed assets subsidiary ledger generate monthly ad hoc reports effectively complete monthly roll forward record maintain capital leases create monitor system controls procedures forms recordation fixed assets assist full cycle accounting financial reporting month end close prepare multiple balance sheet reconciliations perform research analyses determine trends estimates significant changes various pl accounts manage property tax statements update monthly accruals collaborate maintain strong working relationships field well corporate finance corporate departments provide support research analysis information reporting needed regional finance directors plant controllers operations management corporate finance assist interim annual audit work special projects prepare ad hoc reports analysis needed senior staff accountant 012013 102014 company name city state perform significant role monthend close including preparation production reports journal entries account reconciliations analyze financial transactions assist preparation balance sheets pls financial reports ensure transactions coded accurately financial reporting integrity maintained review analyze monthly product cost well publish analyze monthly budget vs actual reports manage construction process accounts fixed assets depreciation additions transfers dispositions fixed intangible assets conduct annual physical inventory fixed assets manufacturing plants distribution centers galleries compose quarterly consolidated financial statements parent company generate intercompany foreign currency financial statements observe reconcile physical inventory calculate yearend raw materials inventory manufacturing facilities compile analysis corporate financial data provide management internal reports assist controller interim annual audit provide consequential analysis support ad hoc requests projects duties assigned director vp finance review explain variances budgetforecast production monthly quarterly annual basis staff accountant 022009 122012 company name city state prepare journal entries expense allocations accruals corrections adjustments manage master data erp system new inventory items prepare wire transfers processing intercompany payments process monthly sales commissions commission transfers prepare budget forecast annual capital budget construction process accounts prepare bank account reconciliations prepared examined analyzed accounting records financial statements financial reports assess accuracy completeness conformance reporting procedural standards developed maintained analyzed budgets preparing periodic reports compare budgeted costs actual costs general ledger specialist 052001 022009 company name city state post daily journal entries general ledger reconciled fixed asset accounts balance sheet accounts reconciled teller daily balance sheets prepares summary worksheet prepared weekly fr2900 regulation federal reserve requirement report assisted monthend close yearend close analyze correct bank account reconciliations execute wire transfers assist interim annual audit perform jobrelated duties special projects education 2008 keller graduate school management city state master business administration accounting gpa gpa 367 accounting gpa 367 2006 devry university city state bachelor science technical management accounting gpa gpa 366 cum laude deans list technical management accounting gpa 366 cum laude deans list skills account reconciliations accounting accruals ad 400 balance sheet balance sheets budgets budget controller corporate finance erp finance financial financial reports financial reporting financial statements fixed assets forms general ledger image inventory jd edwards ledger director macros materials microsoft access microsoft excel office microsoft outlook microsoft powerpoint microsoft word month end close operations management pivot tables progress quickbooks reporting requirement research sage fas sales sap tax yearend,ACCOUNTANT
senior construction manager summary construction manager site project manager project manager versed aspects project personnel management resultsoriented highenergy professional talent leading example inspiring peak performance history turning problemed subdivisions profitable projects delivery cost savings solutions alternative scheduling techniques allowed even flow construction decisive results oriented building professional offering 18 years experience construction industry last 10 years focused project management offering range talents scheduling expediting customer service sales purchasing estimating land development construction techniques safety driven new challenges desire successful endeavors excel fast paced settings require multi tasking complete complex tasks summary qualifications concrete estimation permit processing baseline schedules creation site safety coordinator safe job site setup building codes regulations blueprint fluency power hand tool operation residential construction specialist multi family construction specialist ms office proficient organized detailoriented project budgeting cost control budgeting forecasting customer relations specialist process improvement multiunit operations management risk management vendor sourcing quality assurance control certified purchasing manager cpm purchasing procurement unsurpassed work ethic resultsoriented cost reduction containment contract management microsoft office suite expert productivity improvement work flow planning accomplishments 2000 2008 centex homes mansfield farms suffolk virginia 150 home subdivision mallory square chesapeake virginia 25 home subdivision braddock landing chesapeake virginia 55 home subdivision orchards glenwood virginia beach 61 home subdivision courthouse springs gloucester virginia 32 home subdivision courthouse square gloucester virginia 86 home subdivision eagle lake chesapeake virginia 99 home subdivision 2008 2011 eagle construction eagle pointe chesapeake virginia 170 homes subdivision 2011 2015 breeden construction llc cambria cornerstone phase 1 276 unit luxury apartment community cambria cornerstone phase 2 180 unit luxury apartment community red knot edinburgh 438 unit luxury apartment community aqua 25th street 147 unit luxury apartment community current project experience company name city state senior construction manager 122011 072015 hired oversee construction award winning luxury apartment community town center area virginia beach managed site clearing stages land development completion project early 2013 site consisted 24 buildings 480 units 2 fitness centers clubhouse 2 pools several ground breaking amenities currently working third project four years breeden construction llc carefully coordinated plans specs using marketing programming standards facilitated processing rfis submittals samples among general contractor owner owners consultants educated general contractor personnel quality standards throughout construction process trained community service manager turnover procedures quality standards projectspecific systems orientation submitted project closeout documents accordance contract monitored safety construction activities making onsite personnel safety top priority company name city state senior construction manager 012008 122011 managed construction active adult community chesapeake virginia responsible managing 4 superintendents development construction reviewed time lines project schedules adjusted based production responsible construction budgets change orders payroll subcontractor fund allocations contract review negotiations subcontractors site land development management golf course alteration new home construction drafted action plans led meetings department executives review project status proposed changes delivered status reports stakeholders budgeting planning purposes collaborated crossfunctional teams draft project schedules plans company name city state senior project manager 042000 012008 recruited company division president purpose turning around projects behind schedule budget personally revamped schedules make production failures created even flow system allowed streamlined construction procedures managed multiple construction projects hampton roads land development community completion homes move ready average two weeks prior closing always budget served single point contact project scheduling changes company name city state construction warranty manager 011998 012000 oversee construction multimillion dollar custom home subdivision virginia beach responsibilities included scheduling contractors budget management quality control purchase orders customer service payment tradesmen completion work education ba business administration 1998 old dominion university city state business administration high school diploma 1993 first colonial high school city state honors graduate certifications cfc certification certified lead renovator storm water pollution prevention iicrc certification hvac 1 2 aes norfolk cpr first aid rld certification osha 30 awards recognition manage construction 2 showcase home homearama dragas homes 2000 participated construction two habitat humanity homes portsmouth virginia centex homes 2005 jd power associates award winner customer service new home construction 2006 assist sales marketing departments capture sales 1 nation two consecutive years hampton roads division centex homes 2006 2007 successfully managed construction 500 homes never missing projected closing date finishing homes budget technical expertise construction project management project planning execution purchasing estimating blueprint revisions budget management materials management trade partner subcontractor customer relations microsoft office microsoft project autocad sap construction management software,CONSTRUCTION
digital marketing lead summary digital marketing professional experience sales marketing management knowledgeable ecommerce social media creative digital design highlights digital advertising advertising customer serviceoriented excellent written verbal communicator ms office proficient effective team player dependable reliable calm pressure experience digital marketing lead 122014 current company name city state maintain digital marketing board spa fitness center create edit update flyers digital board regarding current upcoming events club upload class schedules class descriptions corresponding videos digital board daily basis spa fitness concierge 102014 current company name city state demonstrated excellent customer service member guests compete coworkers monthly performance based sales bonuses incentives recommend specific services members depending looking provide adequate knowledge services provide along products sell spa fitness concierge 062014 102014 company name city state demonstrated excellent customer service member guests schedule appointments massages facials personal trainers manicures pedicures etc recommend specific services members depending looking provide adequate knowledge services provide along products sell assistant soccer director 072014 082014 company name city state head coaching 6 week soccer camp 50 kids ages 413 7 coaches director present worked directly director camp provide excellent training sessions well fun organized games demonstrated leadership coaches follow participating drill game kids played team leader sales 062013 062014 company name city state effectively lead sales team entire store driving sales customer service recovery directing acting role model competitive environment shared product knowledge customers making personal recommendations maintained friendly professional customer interactions assisted customers finding right products fit needs goals customer service leadsales associate 042012 062013 company name city state demonstrated customers come first serving sense urgency provide customers product knowledge making sale opened closed store including counting cashopening closing cash registers creating staff assignments worked team member provide highest level service customers director soccer 122011 032012 company name city state developed promoted soccer tournaments leagues classes skills clinics outside sales cold calls flyers organized executed seasonal recreation soccer league 250 kids ranging ages 615 coached 350 kids week various soccer classes skills clinics rec practices ages 215 customer service director 062010 122011 company name city state managed 15 employees given time including developing schedule assigning tasks interviewing submitting payroll evaluating customer service employees provided customers well customer service employees correct knowledge regarding aspects facility directed staff towards handling every issue professional timely manner taking lead role personally diffusing customer complaints involved aspects soccer program including majority coaching kids ages 215 student athlete 082006 052010 company name city state student athlete devoted 20 hours per week athletics carrying full course load gained valuable leadership team building experience established time management skills committed schooling athletics internship 052009 072009 company name city state provided operational leadership direction key aspects facility coaching marketing safety communications overall management developed maintained database execute marketing calls assuming overall responsibilities functioning soccer department education bachelor arts sport management may 2010 warner university city state minor marketing skills digital advertising marketing outside sales retail sales,FITNESS
digital project manager skills strong quantitative qualitative problem solving skills excellence digital marketing including facebook twitter google linkedin experience 022017 current digital project manager company name city state responsible managing digital projects bringing teams together make things happen leading empowering facilitating communicating used data marketing analysis reporting drive sales business development goals organize oversee promotional activities including major events operating budgets 20000 created cradle grave marketing approach began initial marketing outreach ends data tracking analytics created metrics evaluate visiting 6 salon digital social media spaces marketing channels driving customers customers best driving revenue lifetime value customer 052015 022017 marketing associate company name city state develop comprehensive marketing strategy 6 salon based corporate goals objectives daily management social media platforms well real time analytics performance goals perform primary research activities evaluate market opportunity based secondary research accomplishments developed executed social media strategies increased online presence 400 used data marketing analysis reporting drive sales business development goals organize oversee promotional activities including major events operating budgets 20000 created cradle grave marketing approach began initial marketing outreach ends data tracking analytics created metrics evaluate visiting 6 salon digital social media spaces marketing channels driving customers customers best driving revenue lifetime value customer 052012 current director company name city state develop comprehensive marketing strategy 6 salon based corporate goals objectives daily management social media platforms well real time analytics performance goals perform primary research activities evaluate market opportunity based secondary research accomplishments developed executed social media strategies increased online presence 400 used data marketing analysis reporting drive sales business development goals organize oversee promotional activities including major events operating budgets 20000 created cradle grave marketing approach began initial marketing outreach ends data tracking analytics created metrics evaluate visiting 6 salon digital social media spaces marketing channels driving customers customers best driving revenue lifetime value customer 082004 current stylist product sales company name city state create maintain loyal customer base use creative styling techniques expand reputation reach 6 salon drive new product sales existing customers growing marketshare 6 salon accomplishments ranked 1 45 sales representatives promotion sales high end hair products established loyal customer base saturated marketplace leading client referrals increased marketshare created efficient supply chain within 6 salon manage clients existing inventory procurement new inventory recognized highest client retention rate 52 052011 092011 lead intern company name city state marketing research responsibilities henkel 20 billion usd corporation aerospace automotive industrial cosmetics markets brands include dial soap loctite purex schwarzkopf got2b responsible marketing pr activities cosmetics division accomplishments crossfunctional team lead innovative new product launch utilized secondary research gain insights regarding product performance needs managed design development packaged products managed consumer events planning public relations worked design production sales collateral marketing materials analysis competitive house brand marketing data focusing got product line earned promotion become head intern vice president marketing education training 2014 bachelor science marketing business management oakland university marketing business management skills approach automotive brand marketing budgets business development competitive client clients driving functional inventory team lead managing marketing analysis marketing research marketing strategy marketing market marketing materials pr problem solving skills procurement promotion public relations real time reporting research sales soap social media platforms supply chain,DIGITAL-MEDIA
camryn hilliard professional summary highly motivated sales associate extensive customer service sales experience outgoing sales professional track record driving increased sales improving buying experience elevating company profile target market consistently recognized sales performance excellence customer service skills current trend knowledge stocking replenishing merchandising knowledge sales exceptional customer service social perceptiveness problemsolving skills client service clothingaccessories minor vetranary pandora jewlery product knowledge excellent people skills sales expertise sales training cash handling multitasking strength cash register operation education university scranton city state expected 052024 bachelor science psychology political science work history company name sales associate city state 022020 current engaged customers effectively build rapport lasting relationships delivered high level assistance locating products checking store system merchandise sites educated customers promotions enhance sales completed orders store provided system system organized product deliveries meet customer timetables applied security loss prevention training toward recognizing risks reducing store theft maintained customer satisfaction handling product returns quickly professionally liaised customers recommended specific products specials aligning individual needs requirements specifications provided positive first impressions welcome existing new potential customers answered customer questions regarding sizing accessories explained properly care merchandise maintained records related sales returns inventory availability evaluated inventory delivery needs optimizing strategies meet customer demands processed product returns assisted customers selections worked alongside retail representatives boost sales enhancing product presentations advertising collateral educated associates market trends stayed uptodate forecasts pandora news tracked stock using company inventory management software prepared merchandise sales floor pricing tagging analyzed properly processed product returns assisting customers finding alternative merchandise meet needs maintained organized presentable merchandise drive continuous sales implemented upselling strategies recommending accessories complementary purchases boost revenue solved customer challenges offering relevant jewelry products services prepared cash deposits 500 zero discrepancies company name sales associate city state 082019 082020 engaged customers effectively build rapport lasting relationships delivered high level assistance locating products checking store system merchandise sites educated customers promotions enhance sales developed marketed sold full range clothing products including champion nike completed orders untipro system organized product deliveries meet customer timetables applied security loss prevention training toward recognizing risks reducing store theft trained developed new sales team associates products selling techniques company procedures maintained customer satisfaction handling product returns quickly professionally liaised customers recommended specific products specials aligning individual needs requirements specifications provided positive first impressions welcome existing new potential customers answered customer questions regarding sizing accessories explained properly care merchandise worked alongside retail representatives boost sales enhancing product presentations advertising collateral educated associates market trends stayed uptodate forecasts pacsun news maintained organized presentable merchandise drive continuous sales company name veterinary technician city state 092018 082019 assessed paws ears eyes injuries infections part initial evaluation maintained daily progress records surgery logs xray logs drug enforcement administration logs routine records cleaned disinfected exam areas equipment kennels prevent spread disease control odors maintain healthy environment interacted clients regarding animal health questions concerns education treatment protocol general procedures assisted veterinarian wound treatment administration vaccines operations assisted dr fanning performing basic exams tests fecal blood analysis species patients monitored urine fecal output completed weight checks observed appetite feeding administered oral topical medications boarding patients specified veterinarian animals medical record greeted pet owners performed intakes go array available services outline costs determine special needs animal care administer medications vaccines treatments instructed veterinarian conducted preliminary patient workups including gathering patient history information description symptoms owner documenting presenting condition prepared surgical instrument packs drapes use sterile environments processing autoclave high pressure high temperature conditions collected specimens patients laboratory analysis parasites blood analysis culture processed new patients updated client records key information using hospital provided software carefully clipped nails trimmed hair around pads paws using gentle approach anxious pets languages american sign language elementary american sign language elementary,SALES
financial accountant summary cpa financial accountant specializing financial reporting analysis successful managing multiple licensing royalty reporting international corporations disney warner brothers lego highlights tertiary qualified ​ international experience ​​ technical proficiency ​ master degree accounting cpa licensed 5 years experience financial reporting management accounting multicultural international team working experiencebilingual english chinese erpaccounting systems proficiency advanced utilization microsoft office suite especially excel accomplishments company awarded disney warner brothers top 10 licensee asian pacific region licensee year 2013 2014 team awarded board meeting chef accountant licensing remodeled excel controlling summary tool monitor usage minimum guarantee 150 plus individual licensing contracts remodeled divisional comparison pl experience 052012 052015 financial accountant company name city state financial reporting accountable provision accurate timely efficient financial reports behalf management lodge financial statements bs pl cash flow others specific reports within group also external parties applying ausifrs accounting standards company accounting policy across various transactions accounting issues royalty reporting charge 150 plus royalty reports monthly quarterly reporting warner brothers mattel disney lego etc global brands verify sales reports licensing contracts royalty rates cmf bdi marketing funds etc royalty payment withholding tax 092011 052012 assitant accountant company name city state cash flow foreign currency management foreign currency management options swap management banking function including daily banking reconciliation group accounts staff expense management concur sap staff self report system company cards management leadership support international logistic ap ar payroll functions oversees accounts payable accounts receivable payroll functions provide training staff coordinate international logistic department handle urgent shipping documents 082008 092011 assistant accountant company name city state ensuring transactions comply financial policies procedures preparing verifying processing invoices coding payment documents preparing batches invoices data entry ensuring accuracy completeness data completing banking invoicing myob rms operating systems recording cheques maintaining general ledger maintaining accounts receivable payable 072007 082008 front office officer company name city state taking bookings cash payment handling actively approaching potential clients promoting selling various products services online customer service customer care assist office administrative tasks 012007 042007 internship credit officer company name city state providing administrative support including filing printing organising confidential client documents handling credit card enquiries corporate clients professional manner addressing general client enquiries complaints ensuring client satisfaction maintained assessing credit applications ensuring details completed accurately correct identification gaining knowledge regulations principles commercial banking providing advice credit applications various credit products services liaising team managers reporting client followup requirements building rapport clients maintain long term relationships education 2010 master business accounting monash university city state australia continuing education courses focusing major changes accounting standards legal concepts tax analysis seminar 2009 bachelor commerce accounting finance victoria university city state australia coursework mainly covered management accounting financial accounting auditing governance ethics professional affiliations cpa australia languages english chinese mandarin skills communication skills taking initiative communication among team members interacting people diverse cultural backgrounds building excellent client peer relationships high efficiency pressuring best way solve problem making contribution business organization high attention details ensuring accuracy completeness particulars executing corrections errors occur performing thorough reviews necessary documents,ACCOUNTANT
digital media manager professional overview talented media planner offering exceptional strengths executing paid digital media campaigns ensuring content delivered right audience segments detailoriented highly organized track record exceeding clients expected key performance metrics constantly analyzing results implementing digital media best practices skills google search display mobile video campaigns google analytics measurement report tracking facebook business manager ads manager power editor creative professional copy writing professional experience 112015 current digital media manager company name city state responsible executing paid media campaigns across digital platforms including google facebook instagram delivered monthly client reports analyzing overall effectiveness paid media campaigns perform adhoc assignments needed including market research uncovering relevant data drive campaign success continuously demonstrated ability maintain adhere client budget meeting expected kpis 042015 102015 business manager company name city state responsible introducing fetch rewards mobile application puerto rico market analyze adoption rate implemented installed first successful hardware pos lanes selectos los prados executed digital guerilla marketing strategy increase users demonstrated ability run succesful pilot program trained store employees managers executives use mobile application 082014 042015 account executive digital media manager company name city state handled multiple client accounts search 3d including account management digital adverstising budgets monthly reports effectively created english spanish copy clients social feeds including limited facebook instagram demonstrated ability work individually assigned tasks team player creating new campaign ideas proposals education 2012 bachelor science finance entrepreneurship northeastern university city state usa,DIGITAL-MEDIA
program analyst professional summary key member stakeholder relations branch tasks involve performing analysis providing strategic advice relevant policies frameworks order enhance capacity engage stakeholders active members food nutrition services fns partner network core qualifications microsoft powerpoint word excel publisher webinar applications livemeeting onstream media readytalk video photo editing camtasia adobe photoshop applications drupal basecamp vovici survey monkey social media channels experience 092014 012015 program analyst company name 40 hours per week supervisor cheryl jacksonlewis cheryllewisfnsusdagov 703 3051465 assisted successfully meeting strategic priorities us department agriculture food waste challenge initiative creating resources presentations promote program increase number schools involved organized several presentations developed targeted materials national green schools conference managed external communications general public schools partners focused team nutrition managed team nutrition healthier us school challenge database 062012 current program analyst office external governmental affairs company name city state identify develop 30 new existing national partnerships among stakeholders reflect understanding fnss strategic plans goals act liaison fns partners requires development comprehensive work plans event itineraries presentations reportssummaries portfolio evaluation feedback disseminate information appropriate internal external partners detailed written correspondence press releases conference calls inperson meetings edit finalize reports submitted senior leadership expansion growth fns program specific initiatives received 3 performance rewards leading collaborative work team associated development strategy plans outreach initiatives expansion relating high level fns priority provide planning technical assistance execution production 400 webinars demonstrate quantitative analysis methods determine efficiency efforts relating partners general public collect best practices partners throughout country highlight duplicate regions strategically analyze gis mapping increased antihunger outreach identifying high risk areas cross referencing available resources head pilot projects rural underserved communities demonstrate impact youth engagement acts subject matter expert representing fns advisory board meetings conferences well staffs senior leaders political appointees local national events internal external review boards awards grants conference presentations member usda fns agency priority working group ensure office chief communications successfully implements three priorities increase number snap authorized farmers markets direct marketing farmers 517 fy15 fy14 baseline implement approved fy15 communication action plans engage key stakeholders towards achieving enrollment us food waste challenge build maintain domestic international partnerships focused quality school meals programs nutrition education fns nutrition programs 012011 062012 student intern company name city state parttime volunteer employment 20 hours per week supervisor jeff greenfield 703 6054331 education march 2014 masters public health health education loma linda university city state gpa gpa 363 cum laude deans list health education gpa 363 cum laude deans list may 2012 bachelors science community health nutrition george mason university city state gpa gpa 304 deans list community healthnutrition gpa 304 deans list professional affiliations makeawish foundation member young professional council wish granter alpha phi fraternity international alumni leukemia lymphoma society volunteer member young government leaders member organization professional employees us department agriculture accomplishments tbd interests alpha phi fraternity sna student nurse association habitat humanity greek week steering committee skills adobe photoshop anatomy agency biology chemistry conferences database direct marketing drupal edit environmental health gis grants health education health promotion information technology leadership materials meetings excel office microsoft powerpoint publisher word photo editing physiology presentations press releases program evaluation program development evaluation public health qualitative research quality quantitative analysis research statistics strategy strategic strategic plans supervisor technical assistance video written additional information activities alpha phi fraternity sna student nurse association habitat humanity greek week steering committee able travel andor relocate 03092016,AGRICULTURE
branch managerfloral designer summary branch manager driven exceed sales goals build long term relationships customers delivers positive experiences highquality customer service highlights effective leader staff trainingdevelopment customer targeting conflict resolution deadlineoriented upselling techniques client account management budgeting financial management consistently meets sales goals cash flow management inventory control microsoft outlook word excel experience branch managerfloral designer july 2012 current company name city state managed wide variety customer service administrative tasks resolve customer issues quickly efficiency ensured superior customer experience addressing customer concerns demonstrating empathy resolving problems spot shared best practices sales customer service team members help improve stores efficiency stocked replenished merchandise according store merchandising layouts maintained established merchandising standards including window sales floor promotional displays fostered positive work environment consistently treating employees customers respect consideration cultivated customerfocused shopping environment greeting responding customers friendly manner communicated clear expectations goals team member worked management team implement proper division responsibilities actively pursued personal learning development opportunities supervised directed merchandise shipment processing reduced controlled company expenses preparing daily purchasing budget bilingual customer service representative january 2010 september 2011 company name city state assisted spanish speaking customers customer issues including medication orders refills also calling remind patient upcoming refills available account explanation insurance benefits verification medical supplies ensure facility operating within limitations law production based environment quotas meet daily weekly monthlyvery demanding fastpaced environment data entry problem solving critical thinking interpersonal skills required job position credit card payments processed phone patient wants pay medical supplies pocket issues surrounding coverage lack availability specific supplies customer service representative january 2009 january 2010 company name city state assist customers verification insurance benefits data entry acting patient advocate assisting case managers daily case load environment production based environment making outbound calls receiving inbound calls involved parties including doctors offices pharmacies medical providers patients etc purpose identify obtain benefits referrals doctors authorizations act patient advocate making sure facilities followed promised activities processes ensure patient helped satisfied level service provided himher daily basis data entry customer service punctuality interpersonal skills critical thinking organized selfstarting problemsolver required position customer care specialist october 2005 january 2009 company name city state callcenter environment answering 200 calls per day constantly fast paced demanding call center environment performance measured based metrics employees opportunities earn bonuses quotas production standards set position assisted medicare customers reviewing verbal faxed requests providers partners providing support healthcare plans providers regarding authorization requirements customer prescription coverage occasion assisted mapdp appeals department navigated pa hub argus assist medicare customers getting medication resolving issues keeping patients obtaining medications processed excel grids caremark specialty pharmacy via email least three times per week ran pharmacy claims cas investigated approval denial dates medications trained new employees ccp2 system explanation processes procedures anyone visiting facility floral designersales october 2000 october 2005 company name city state designed floral arrangements daily basis customer demand assisted customers choosing product best fit specific needs ability prepare accurate cash reports including bank reports also opening closing facility several days week sales sales position required compensation based commission set company customer service interpersonal skills well problem solving critical thinking required position order make sure customers satisfied willing continue bringing business organization education bachelor science business university phoenix city state business business managerial skills certificate business 2002 aafet city state us program 12month long program received certificate completion business managerial skills learned obtained year attendance skills 20 years customer service experience 3 years branch management position 2 permanent employees also include 2 3 holiday employees drivers talented multitasker exceptional time management skills,DESIGNER
consultant professional summary certified nursing assistant experience serving chronically ill patients including assisting daily living activities household tasks patient highly compassionate licenses new york state department health nursing home nurse aide certification program original certification date 5182005 current expiration date 13114 certification 342285200505e skill highlights understands mobility assistance needs charting expertise reliable transportation trained grooming bathing assistance calm levelheaded duress medical terminology knowledge professional experience consultant march 2015 company name city state provided accurate appropriate information response customer inquiries addressed customer service inquiries timely accurate fashion built customer loyalty placing followup calls customers reported product issues resolved product issues shared benefits new technology managed quality communication customer support product representation client answered customers questions addressed problems complaints person via phone built customer confidence actively listening concerns giving appropriate feedback cna august 2007 july 2013 company name city state observed documented patient status reported patient complaints nurse completed submitted clinical documentation accordance agency guidelines collected urine fecal samples assisted adequate nutrition fluid intake provided transportation assistance companionship clients cleaned organized patients living quarters positioned residents comfort prevent skin pressure problems assisted transferring residents wheelchairs adaptive equipment tended patients chronic illnesses charted daily information residents mood changes mobility activity eating percentages daily inputs outputs recognized reported abnormalities andor changes patients health status nursing staff documented resident records daily flow sheets assisted adls provided patients families emotional support cna june 2005 january 2007 company name city state assisted adequate nutrition fluid intake directed patients prescribed range motion exercises use braces artificial limbscleaned organized patients living quarters facilitated games activities engage clients positioned residents comfort prevent skin pressure problems assisted transferring residents wheelchairs adaptive equipment assisted adls administered simple range motion exercises promoted continuity care accurately completely communicating caregivers status patients care provided promoted personal coworker safety cashier february 2004 august 2005 company name city state took necessary steps meet customer needs effectively resolve food service issues recorded customer orders repeated back clear understandable manner promptly reported complaints member management team correctly received orders processed payments responded appropriately guest concerns served fresh hot food smile timely manner resolved guest complaints promptly professionally quickly efficiently processed payments made accurate change properly portioned packaged takeout foods customers carefully maintained sanitation health safety standards work areas cleaned food preparation areas cooking surfaces utensils took initiative find extra tasks scheduled duties completed cashier july 2001 march 2003 company name city state executed cash transactions quickly accurately greeted customers checked customers bagged items quickly served shoppers prompt courteous friendly manner gave every customer immediate undivided attention maintained knowledge current product locations consistently received 100 rate customer satisfaction cashier march 1998 august 2000 company name city state upsold additional menu items beverages desserts increase restaurant profits took necessary steps meet customer needs effectively resolve food service issues recorded customer orders repeated back clear understandable manner promptly reported complaints member management team correctly received orders processed payments responded appropriately guest concerns served fresh hot food smile timely manner communicated clearly positively coworkers managementserved orders customers windows counters tables packaged menu items bags trays placed drink orders carriersaccurately measured ingredients required specific food items prepared served beverages coffee tea fountain drinks mastered point sale pos computer system automated order taking carefully maintained sanitation health safety standards work areas education training cna certificate certified nursing assistant ged 2005 rochester educational opportunity center city state united states skills patientfocused care excellent interpersonal skills compassionate trustworthy caregiver effectively interacts patients families,CONSULTANT
test analystinterncontractor profile 3 years professional experience software testing experience working agile software development strong scripting skills good expereince test automation expertise manual automation testing various web mobile based applications good programming skills accompanied excellent analytical problem solving skills hands experience preparing test plans test cases automated tests executing proven experience testing gis applications experience working ecommerce banking insurance domains experience user acceptance testing system integration testing performance testing decision table testing regression testing good experience developing maintaining test documentation self motivated strong passion delivering quality software strong project management skills flexibility willingness work variety projects demonstrating ability multitask prioritize effectively excellent verbal communication skills excellent risk mangagement skills proven ability meet tight deadlines istqb certified tester pursue challenging career field software testing quality assurance providing need company best possible way enhance technical logical problem solving skills skills technical profile programming languages c c c java scripting languages javascript windows powershell mark language html xml automation tool selenium ide web driver googleuiautomator bug tracking tools jira buganizer office suite microsoft office microsoft project open office database sql sql server operating system windows 881 linux os x mobile operating system ios android professional experience august 2014 february 2015 company name test analystinterncontractor responsibilities system testing functional testing ecommerce websites involves testing functional specification integration testing system case website integrated conducting cross browser cross platform testing different desktop browsers mobile phones various tablets analyzing requirements provided client functional technical requirements specification communicating ba developers project coordinators writing functional nonfunctional requirement test cases based functional specification performing integration testing coordination client site integrated external system experience working responsive nonresponsive websites testing complicated promotions support also testing assess support issues received client participating daily stand meeting also involving company meeting towards process improvement list retail domain projects october 2011 february 2014 company name quality analyst project description google play digital distribution platform operated google serves official app store android operating system allowing users browse download application developed android sdk published google google maps google service offering powerful userfriendly mapping technology local business information including business locations contact information responsibilities responsible testing google play store google maps mobile desktop application functional testing integration testing various mobile apps google play storeinstall performed wide variety androidbased app reviews play store design test plans write test cases new product features launched play store google maps report generation manual execution test cases developed automation test cases using googleuiautomator testing framework performed google maps testing various browserschrome firefox ie safari mobile andriod ios devices reviewing data added internal team external users going live google maps conducting proper research performed adhoc testing sanity check application date live identified reported tracked bugs using buganizer toolgoogle internal tool managed mentored team 20 people documented team members statistics everyday performance provided lead guided team absence lead participated meetings development teams discuss suggest improvements software testing process september 2010 july 2011 company name test engineer responsibilities understanding business requirement specifications system requirement specifications clear understanding user requirements responsible preparation test data writing test cases executing responsible developing qtp scripts expert view assigned test cases writing functional nonfunctional requirement test cases based functional specification participating weekly team meetings suggest improvements testing process preparation daily weekly status reports usa environment windows xp 2 sql server 2005 c testing type automation duration feb 2011 jun 2011 description purpose project automate activities insurance management system ie person customer without going insurance office manually able see policy details policy amounts policy premium dates bonus details online system developed maintain database entire insurance organization details main advantage system customers access globally authorized user id password make payments branch also know details branch banking domain project name ebanking system testing type manual duration sep 2010 feb 2011 description banking software developed wide range banking spectrum especially savings account type customers web application customers access system anywhere authorized userid password mode operation customers save lot time avoid risks user perform different operations online like applying checkbook transfer funds view details account education training university auckland software engineering master engineering university auckland master engineering studies software engineering key papers include high performance computing system security project management risk management jawaharlal nehru technological university information technology bachelor engineering jawaharlal nehru technological university bachelor engineeringinformation technology skills testing cases test cases functional testing integration integration testing integrator android android sdk ios mapping safari software testing statistics test plans topo writing functional engineer test engineer writing test writing test cases access c ms sql server sql sql server sql server 2005 windows xp process improvement retail retail marketing system testing acceptance testing c documentation gis html java javascript linux microsoft office microsoft project ms office performance testing regression testing scripting self motivated software development structured software system integration user acceptance user acceptance testing windows 8 xml operations database insurance management payments b2b software high performance computing project management risk management security software engineering system security trading,BPO
care coordinator professional summary position registered nurse working adults setting allow use nutrition nursing education provide acute comprehensive care patients way allows personal professional growth field nursing skills work history care coordinator 102013 current company name – city state currently employed care coordinator family primary care practice assist transition care hospital emergency department visits primary care provider visits assessment current past disease processes medication reconciliation coordinate services primary care physicians medical specialists promote selfmanagement disease processes providing education signs symptoms diseases medication management office duties include administrative tasks use emr administering therapeutic injections immunizations promoting encouraging preventative screenings managing disease processes data tracking emr per patient basis mentor resident advisor 082011 052012 company name – city state advised mentored floor 45 upperclass undergraduate students two years supervised ten staff members one year upon promotion mentor resident advisor duties including development oncall schedule academic year supervision office residence life orientation staff development activities collaboration supervisory staff problemsolve implement disciplinary action necessary management crisis emergency situations involving student safety implemented conflict mediation skills among undergraduate students staff organized executed 65 social educational programs undergraduate students staff implemented alcohol drug safety initiatives among undergraduate student population provided personal academic counseling undergraduate students designed implemented emergency response protocols resident advisor 012011 012012 company name – city state advised mentored floor 45 upperclass undergraduate students two years supervised ten staff members one year upon promotion mentor resident advisor duties including development oncall schedule academic year supervision office residence life orientation staff development activities collaboration supervisory staff problemsolve implement disciplinary action necessary management crisis emergency situations involving student safety implemented conflict mediation skills among undergraduate students staff organized executed 65 social educational programs undergraduate students staff implemented alcohol drug safety initiatives among undergraduate student population provided personal academic counseling undergraduate students designed implemented emergency response protocols fitness center supervisor 082009 052013 company name – city state implemented excellent customer service skills daily fitness facilities ensuring patron satisfaction equipment fitness environment performed administrative duties related fitness facility including monthly patron attendance counts performing equipment cleaning checks filing incidence reports related damaged equipment andor injuries acquired within facility supervised 50 undergraduate students two years upon promotion promote fitness health initiatives across campus oversee fitness center operations served liaison student staff supervisory staff communicate issues equipment patron satisfaction ratings facilities safety concerns facilities oriented new employees facilities designed teambuilding training guidelines new staff members managed issues student scheduling fitness centers including noshow coverage issues flexible available staff members using effective communication skills fitness center attendant 012009 012010 company name – city state implemented excellent customer service skills daily fitness facilities ensuring patron satisfaction equipment fitness environment performed administrative duties related fitness facility including monthly patron attendance counts performing equipment cleaning checks filing incidence reports related damaged equipment andor injuries acquired within facility supervised 50 undergraduate students two years upon promotion promote fitness health initiatives across campus oversee fitness center operations served liaison student staff supervisory staff communicate issues equipment patron satisfaction ratings facilities safety concerns facilities oriented new employees facilities designed teambuilding training guidelines new staff members managed issues student scheduling fitness centers including noshow coverage issues flexible available staff members using effective communication skills education bachelor science nursing 8 2014 rutgers state university new jersey city state gpa gpa 364 nursing gpa 364 bachelor science nutrition science 5 2013 syracuse university city state gpa gpa 391 acls certified 2014 cprbls certified 2013 certified culturally competent care 2013 1 2013 rutgers university gpa recipient faculty award excellence nutrition science syracuse university 2012 2013 recipient womens leadership endowed scholarship syracuse university 2011 2012 recipient emily gere coon award syracuse university 2011 deans list syracuse university eight semesters deans list recipient faculty award excellence nutrition science syracuse university 2012 2013 recipient womens leadership endowed scholarship syracuse university 2011 2012 recipient emily gere coon award syracuse university 2011 deans list syracuse university eight semesters deans list rutgers university four semesters affiliations member nutrition education promotion association 2010present member national student nurses association 2014present technical abilities experienced use electronic medical record emr certifications registered nurse state license number number year advanced cardiac life support acls certification year present skills academic administrative c communication skills counseling cpr excellent customer service filing teambuilding managing mediation mentor office processes promotion protocols publication research safety scheduling staff development supervisory supervision,FITNESS
business development manager career focus selfmotivated former service member 8 year career environmental management administration seeking meaningful challenging career opportunity governmental agency aerospace company allow full complete utilization background experience education personable professional talents qualifications veteran united states armed services service experience supportive counseling personnel families ability read write communicate effectively advanced experience microsoft office various database experience public private bachelors social ecology ie psychology sociology public social employment history business development manager june 2015 current company name city state increased sales maximize revenue close daily business deals marketing research new business market segments identify build relationship new potential us customers manage daily sales accounting operations marketing manager june 2014 june 2015 company name city state research market new potential customers attend industry exhibitions market product identify opportunities sales maintain build existing customers senior field technician february 2012 january 2014 company name city state collecting preserving handling environmental samples quality assurance quality control data quality reporting maintain understanding local federal state laws standards education social ecology environmental analysis design 2004 university california irvine city state internship public affairs office 2003 food drug administration city state usa military experience water treatment specialist august 2002 january 2005 company name city state environmental specialist may 1994 september 1997 company name city state skills agency billing conferences customer support database special events hazardous waste disposal hazardous waste leadership regulatory compliance mailing access excel office outlook word packaging problem solving process equipment publications quality quality control reading sales shipping teamwork technical support transportation troubleshoot water treatment workshops,BUSINESS-DEVELOPMENT
territory hr manager executive profile territory human resource manager offering outstanding presentation communication crosscultural team management skills highenergy resultsoriented leader ensures fair diverse engaged workforce skill highlights human resources leadership employee relations certified strategic workforce planner employee development performance analysis coaching counseling leadershipcommunication skills advising navigating crucial conversations employee engagement wage analysis legal compliance core accomplishments successfully leads human resourceemployee relations functions 14 state territory 250 stores 25000 nonexempt employees peak 750 exempt employees improved employee engagement territory 77 2013 85 2016 significantly reduced risk liability loss company business partnerships providing internal solutions employee relations issues lead industry lowest eeoc charges along lowest territory company effectively trained developed leaders levels effectively navigate difficult employee relations issues leads company highest training compliance professional experience territory hr manager oct 2010 current company name city state serves advisor managers issues related discipline assists analyzing barriers performance devises strategy meet challenges regarding performance expectations counsels staff management consistently efficiently apply policies peoplebased issues compliance statefederal law plans organizes controls human capital activities territory participates development workforce plans succession plans talent management strategic direction advocates direct communication employees executives mitigates risk addressing associate concerns internally acts liason departmentsdivisions levels line staff management hr legal councel outside service providers oversees talent recruiting ensuring adherence company policiesprocedures state federal guidelines laws regulations monitors hr programs provides trainingcoaching throughout process support divisions implements hr programs support meet business objectives identifies trends recommends actions improve work environments based business group workforce information works corporate counsel coordinating companys legal responses related formal charges including limited fmla ada flsa deh osha dol cfra capdl dfeh eeoc mediation navigates associate relations builds partnerships effective communication partners territory regional district leaders develop implement strategies support business people initiatives directs guides managers associates issues related morale fair treatment diversity company policies procedures state federal employment law develops implements strategies improving associate engagement commitment retention identifies trends recommends training programs serves subject matter expert ​ monitors hr programs provides trainingcoaching throughout process support divisions manages projects concept deliverables manages direct reports systems projects achieve unit goals accordance company policies practices provides leadership exhibiting influence expertise thus affecting results operating area creates effective work environment developing common vision setting clear objectives teamwork recognizing outstanding performance maintaining open communication develops staff coaching providing performance feedback providing effective performance assessments strong verbal written communication skills include presentation facilitation develop improve processes ensure consistency timeliness fiscal responsibility proficient microsoft office power point excel word store manager mar 2000 oct 2010 company name city state manage team 4 executives 4 assistants 20 supervisors 120 department associates volume 24 million create effective work environment developing common vision setting clear objectives expecting teamwork recognizing outstanding performance maintaining open communications develop staff coaching providing performance feedback providing effective performance assessments establishing performance development plans lead overall store operations interprets directs leads store merchandising presentation directives ensure standards met responsible staffing scheduling maintaining employee availability ensure schedules match workload manage interview hiring process maintain proper staffing levels manage store payroll projections productivity controllable expenses relation sales trends manage direct reports employees systems projects achieve unit goals accordance company policies practices provide leadership exhibiting influence expertise thus affecting results operating area communicate operational sales strategy employees leadsdirects employees standard customer satisfaction issue resolution develop high performing employees team maintain employee files documentation accordance company policy legal requirements coach counsel employees necessary manage delivery hourly training programs lead loss prevention initiatives inventory control programs ensure store pricing guidelines maintained accordance company legal guidelines district business planning manager progressive positions leading multi unit level apr 1989 oct 1999 company name city state manage aspects inventory control 2 divisions 16 stores 3 states volume 110 million develop merchandise assortment plans meet market market needs maximize sales gross margins interpret analyze datatrends direct store management team meetings conference calls planograms floor layouts direct training coordinate divisional training 45 first level managers 25 supervisors 500 sales associates plan supervise merchandising selling sales promotions activities womens division advise store management personnel functions merchandising loss prevention customer service communicate ensure compliance company policies procedures programs set measurable goals objectives first level management review evaluate performance achieving objectives organize conduct team meetings provide leadership direction motivate management sales staff open new stores hire staff oversee initial setup education bachelor science business management 1995 metropolitan state college denver city state usa strategic work force planning 2016 human capital institute city state certified strategic work force planner influencing without direct authority 2016 university wisconsin city state,HR
lead piping designer summary senior mechanical piping designer 40 years progressive design experience petrochemical industry experience gained variety projects petrochemical lpg storage facility polyethylene plants pipeline pumping metering stations pulp paper mill facilities sulfur recovery units storage tanks fire water systems experience lead piping designer 052013 022015 company name city state lead piping design efforts enterprise front range pipeline project utilizing cadworx updated biweekly progress status reports attended meetings clients took meeting notes tracked implemented action items project ran 3 states beginning kiowa colorado ending skellytown texas 8 sites including 3 pumping stations 5 metering stations assisted developing line list tiein list equipment arrangements pfds pids fel2 phase projects developed piping manhour estimates schedules fel3 detailed design phases projects principal piping designer 082008 052013 company name city state developed line list tiein list equipment arrangements pfds pids developed piping manhour estimates schedules updated biweekly progress status reports attended meetings clients took meeting notes tracked initiated action items lead team piping designers using cadworx 2013 model alky 1 2 arn scrubber replacement project prsi pasadena texas also lead sterling chemicals water neutralization system whip lite project project modeled using bentley autoplant principal piping designer 092007 082008 company name city state lead team piping designers develop detailed design estimate clean fuels project vapor recovery system big west oil company refinery bakersfield california principal piping designer 062006 092007 company name city state developed 2d piping plans main fractionator tower piping modifications exxonmobil refinery btrf dcu debottleneck project checked vendor drawings internal interferences took lead piping designer position close project wrote change order variances organized purged created record pdfs deliver client senior piping designer 042006 062006 company name city state designed miscellaneous maintenance projects including drumming manifold modifications coatings unit performed field survey routings shoot elevations developed piping estimate replace obsolete cas pumps coatings unit lead piping designer 082005 042006 company name city state lead team piping designers relocate hcukht unit california sinclair refinery sinclair wyoming visited site construction assist replacement piping failed inspection due rapid unit shutdown damage lead piping designer 122001 082005 company name city state lead premcor task force premcor refinery port arthur texas developed manpower scheduling pids equipment layout field verification supervised design drafting checking also lead team designers motiva enterprises refinery port arthur texas sru4 cope burner project project required installation new equipment prior removal existing burner furnace steam boiler condenser order limit turnaround two weeks sr piping designer 111987 122001 company name city state lead team designers htu revamp project simultaneously supervising second team include tieins new lube train built adjacent htu repurpose existing equipment inside battery limits htu served liaison matrix engineering motiva petrocon followed construction 1 year lcdu lube train project site sr piping designer 111978 111987 company name city state developed equipment location plans replace 5 existing butane spheres add 5 new butane storage spheres south tank farm butane storage facilities motiva refinery sr piping designer 031977 111978 company name city state designed prepared piping drawings various firewater systems mobil oil refinery beaumont texas sr piping designer 031976 031977 company name city state designed drafted piping mechanical structural steel foundations various maintenance projects plant expansion also drafted electrical instrumentation drawings performed field surveys shoot elevations piping designer 041975 031976 company name city state developed pids fuel gas conversion gas fired boilers designed piping structural steel layouts piping designer 031974 041975 company name city state designed drafted piping mechanical structural steel foundations various maintenance projects plant expansion also drafted electrical instrumentation drawings performed field surveys shoot elevations education piping designing diploma design drafting 1971 chenier business college city state design drafting skills autocad bentley autoplant cadworx autodesk vault navisworks microstation flexcad microsoft word excel outlook powerpoint access,DESIGNER
accountant professional summary bilingual accounting professional additional expertise automated systems general ledger analytical detailoriented organized planner performs well project setting communicates effectively levels management additionally past experience pubic accounting education masters accounting university florida city state us bachelor business administration florida international university city state us associate arts liberal arts miami dade college city state usa certifications cpa state florida skill highlights language writing skills bilingual spanish fluent speak read write computer skills microsoft office including word excel power point outlook publisher quickbooks tax software business skills interpersonal skills analytical detailoriented thoroughness organizational skills coordination office equipment copiers calculators printers scanners professional experience accountant apr 2012 current company name city state reconciled various general ledger fund accounts prepared various specialty reports well documenting operational procedures ascertained accuracy financial reporting board directors review correction month end annual financial reports recorded monthly transactions posting deposits bank debits posting journal entries month end closing brought uniformity reporting association churches assisting standardizing chart accounts would used financial reporting senior accountant jan 1997 jan 2004 company name city state ​maintained reconciliation documentation damage recovery accounts communicated florida power light fpl centers though state florida assure appropriate timely recovery damage amounts clearing service center pending items researched transactions discrepancies located resolved appropriate manager designed reconciliation format several tax suspense accounts focus outstanding items assist fpl corporate tax department resolving outstanding items assured internal controls procedures properly implemented maintained performing periodic tests internal control ​ part accounting team fpl assisted functions monthly closing including reconciling general ledger accounts researching outstanding items preparing posting journal entries fpl system preparing updating spreadsheets assuring accuracy financial report information bookkeeperaccountant jan 1994 current company name city state recorded wide variety transactions quick books software program including charts accounts classifications accounts receivable invoicing processing payments recording deposits bank accounts downloading bank transactions initiating standard accounting customized reports reconciliation cashbank accounts assured accuracy transactions posted bank researched discrepancies duties opened mail prepared deposits bank c reated monthly annual financial reports input accounting information create tax returns community service director rock miami church 11999 12006 brought new life churchs programs developing implementing establishing formal structure childrens ministry audiovisual ministry teens insured coordination among different volunteer groups ensuring appropriate training support scheduled volunteers numerous functions inkling greeters worship leaders teachers assistants part ministry team built groundwork puppet ministry required preparing proposal church leadership submitting tentative budget requirements obtaining appropriate training team scheduling training sessions designing props lighting puppets languages language writing skills bilingual spanish fluent speak read write additional professional background positions office administrator student loan officer systems development analyst banking reconciliations manager public accounting auditor systems development analys worked project setting programmers define accounting controls methods recording general ledger entries automated interfaces systems included deposits inhouse peripheral programs defined interfaces commercial checking commercial loans commercial real estate loans teller system improved implemented operating balancing procedures operational areas student consumer loans project conversions implemented training department personnel bank reconciliations manager directed project reduce bank losses teller transactions 72 branches required clearing thousands entries suspense account ranged 1 million 3million threemonth period final writeoff less 2000 organized managed special task force nine individuals responsible cash onus check reconciliations brought reconciliations current status implementing standardized pc reconciliation format interacted levels management current policies procedures accounting controls interfaced department heads personnel operating balancing procedures assured appropriate audit trails public accounting senior auditor planned directed daytoday activities required annual audits corporations banks real estate developers health care organizations,ACCOUNTANT
line chef summary cook 16 years experience cooking various environments prior work prep cook line chef sous chef motivated offering years experience food industry focused high standards taste quality maintaining profitable margins superior communication leadership skills personable love working hands people worked various field customers ensuring satisfaction product line cook years experience highpressure culinary environments skilled preparing large volumes food quickly efficiently seeking use culinary skills expertise prepare special variety dishes professional rewarding environment highlights strong attention safe food handling procedures attention detail hospitality service industry background ability receive critique fast learner fast paced environment ideal ability delegate strong people person strong communication skills open minded focused disciplinedhigh volume production capability focus portion cost control high volume production capability welltuned palette focus portion cost control inventory management familiarity experience line chef april 2013 december 2013 company name city state prepared food items consistently compliance recipes portioning cooking waste control guidelines verified proper portion sizes consistently attained high food quality standards maintained updated knowledge local competition restaurant industry trends led shifts personally preparing food items executing requests based required specifications maintained smooth timely operations preparation delivery meals kitchen sanitation properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler changed sanitized cutting boards benches surfaces beginning new task avoid crosscontamination cooked served food meals accordance planned menus diet plans recipes portions temperature control procedures facility policies positively engaged customers offering menu information providing suggestions showing genuine appreciation business practiced safe food handling procedures times promptly reported maintenance repair issues executive chef baked consistent quality items accurately mixing dividing shaping proofing verified freshness products upon delivery accurately efficiently prepared healthy delicious fish meat vegetablebased dishes meat cutter august 2014 january 2015 company name city state cut prepare meat needed recipes high volume manner ground fresh pork beef cut steaks roast prepared seafood preped everything meat chicken fish cooked accordingly steamers implemented supported company initiatives programsconsistently kept clean safe environment adhering federal state local sanitation safety requirementsfollowed proper food handling methods maintained correct temperature food productsestablished maintained open collaborative relationships kitchen teamconducted daily inspections maintained food sanitation kitchen equipment safety reportsenforced appropriate workflow quality controls food quality temperatureprepared shift placing clean cutting board utensil bath workstationdisplayed positive friendly attitude towards customers fellow team membersvalidated weights pricing scale printer machinediligently enforced proper sanitation practices prevent spoiling contamination foodsprepared variety local seasonal specialties contributed number boost sales summer months sales associate february 2005 september 2005 company name city state responsibilities included limited helping customer obtain automobile best suited lifestyle needs financial obligation ensured customer satisfaction comfortably stressful time assistant manager january 2003 october 2003 company name city state expertly managed number staff maintained appropriate staffing levels throughout shifts prepared food items consistently compliance recipes portioning cooking waste control guidelines reduced food costs number percent using seasonal ingredients setting standards portion size minimizing waste managed kitchen staff recruiting selecting hiring orienting training assigning scheduling supervising evaluating enforcing discipline necessary verified proper portion sizes consistently attained high food quality standards maintained skilled kitchen staff properly coaching counseling disciplining employees maintained updated knowledge local competition restaurant industry trends instructed new staff proper food preparation food storage use kitchen equipment utensils sanitation safety issues ensured staff understood expectations parameters kitchen goals daily kitchen work 3rd key manager april 2002 august 2002 company name city state third key manager responsibilities included opening store closing store cash deposits cahier stocking products ensuring display appealing customers eye customer satisfaction front desk associate march 2002 december 2002 company name city state front desk associate duties responsibilities included limited answering phones taking reservations ensuring customers stay satisfactory comfortable wasnt rectified soon possible also checked around similar hotels motels price rates would try adjust accordingly front desk associate may 2001 october 2001 company name city state front desk associate min responsibility one ensure customers needs met comfortable enjoyable stay ensure needed also took reservations called confirm well grill cook april 2001 october 2001 company name city state prepared food items consistently compliance recipes portioning cooking waste control guidelines verified proper portion sizes consistently attained high food quality standards regularly interacted guests obtain feedback product quality service levels maintained smooth timely operations preparation delivery meals kitchen sanitation properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler changed sanitized cutting boards benches surfaces beginning new task avoid crosscontamination cooked served food meals accordance planned menus diet plans recipes portions temperature control procedures facility policies cashier cooking front desk associate housekeeping january 2014 august 2014 company name city state maintained uptodate knowledge store policies regarding payments returns exchangesprevented store losses using awareness attention detail integritytrained multiple new employees quarterly excelled exceeding daily credit card application goalsprocessed guest payments room charges food beverage charges phone chargesgreeted registered guests issued room keysimplemented highimpact sales marketing initiatives resulting increased occupancy profitabilitybalanced rebates miscellaneous chargesrecommended top dining entertainment options guests zanesville areadelivered requested items guests roomsserved public relations representative hotelgreeted guests courteous professional mannermonitored appearance performance front desk stafffostered strong working relationships hotel departmentshand dusted wiped clean office furniture fixtures window sillsremoved finger marks smudges vertical surfaces including doors frames glass partitionsswept dampmopped private stairways hallwayscleaned exterior surfaces lighting fixtures including glass plastic enclosuresdusted ceiling air conditioning diffusers ventilation systemsemptied cleaned waste receptaclescleaned returned vacant rooms occupantready statussupplied guests extra towels toiletries requestedreplenished guest supplies amenitiescleaned dusted cobwebs light fixtures baseboards window sillsstocked room attendant carts suppliesremoved trash dirty linens room attendant cartsswept vacuumed floors hallways stairwellsdelivered special request items cribs guest roomscleaned rooms satisfaction clients education associate applied science business hospitality management liberty university associate applied science business managment liberty university line coursework hospitality management main goal start classes winter quarter associate arts criminal justiceparalegal associate arts criminal justiceparalegal kaplan online ged ged state skills cooking kitchen sanitation contamination operations chef executive chef maintenance mixing associate front desk satisfaction coaching recruiting scheduling staffing training answering answering phones sales sales associate cashier fast learner food industry leadership skills strong communication skills cash cash deposits closing stocking paralegal,CHEF
senior digital marketing analyst summary highly analytical processoriented data analyst indepth knowledge marketing project management data manipulation visualization furnish insights analytics business intelligence advance opportunity identification process reengineering corporate growth core qualifications market segmentation business intelligence reporting regression analysis business analysis dashboard generation data mining data modeling statistical analysis data experiments project management process improvement highlights power user ms excel power bi power query power pivot qlikview desktop minitab tableau google analytics jira salesforce tsql sql html php javascript ms access ms visio ms project progress r python experience 072016 current senior digital marketing analyst company name city state design build dashboards help analyze monitor visualize key performance metrics add skills accomplishment style interpret data extract trends identify insights opportunities product decisions design monitor enduser reporting tools systems ensuring reports accurate uptodate work internal stakeholders teams across company accomplishment 30 increase revenue segmenting resulting incremental 2m profit 022014 032016 web analyst company name city state extracted transformed loaded etl customer data using code developed using sql built dashboards monitor control marketing efforts helped identify repair datasets incomplete inconsistent require cleaning handled internal customer data inquiries data investigations information requests project teams helped investigate understand available data sources market solve customer site content challenges accomplishment 20 optimization marketing cost reallocating 2m budget profitable areas 062002 082005 web developer company name city developed customized web solutions using php html javascript clients created database structures relationships data types mysql ms access accomplishment increase 22 sales increasing overall visitor traffic 400k education masters business administration 2013 mba university redlands 2011 bachelor sciences university hamburg 2007 college berufsschule city nord languages english german hindi punjabi skills budget bi content clients database english etl german google analytics hindi html php javascript marketing market ms access ms access ms excel ms project minitab mysql optimization profit progress punjabi python reporting sales sql tableau tsql visio,DIGITAL-MEDIA
adjunct instructor volunteer career adviser professional summary administrative professional extensive experience academia sales customer service number venues highly competent persuasive customer communication particularly evidenced six years serving online sales consultant business owner desires position customer service compelling communication plays strong role core qualifications resultsoriented excel areas customer service clientfocused microsoft office reports generation analysis contract negotiationreviewdrafting quick learner training development experience adjunct instructor volunteer career adviser oct 2013 current company name city state teach courses american international politics work career staff assist undecided graduating seniors consultant company dissolved due declining economy jan 2009 current company name city state began consultancy professional academic writer specializing grant writing projects currently completing coursework extension program university california irvine program certification independent educational consultant organizational culture advisor customer service agent project work jul 2014 oct 2014 company name city state performed duties related sales promotion architectural products worked vicepresident conceptualizing new ways workforce training apparel associate seasonal position jan 2014 jan 2014 company name city state maintained organization fitting rooms managed return purchases worked register times peak business secretary board directors oct 2012 oct 2013 company name city state liaison board ameliorate tensions parties time theatre closed director education programs oct 2005 jan 2009 company name city state conceptualized designed program retain millennial boomer talent early career stages facilitate crossgenerational collaboration worked ceo development national marketing strategies product millennial atrisk students responsible assessments debriefings key client stakeholders director career services jul 2002 oct 2005 company name city state changed career services office career developmentservice learning model based cognitive information processing model one 16 centers nationwide realized 40 increase student usage services 67 increase job placement developed leadership fellows program national experiential learning opportunities changed curriculum include course rising sophomorestransitioning juniors seminar career development professionalism combining theory extensive praxis received institutional recognition based center achievements personally recognized one 3 departmental directors achieve highest levels performance excellence ie pushing university forward graduation auditoradjunct assistant professor oct 2001 apr 2002 company name city state served assistant registrar addition reponsibilities auditing every senior suitability graduate also taught courses visiting assistant professor adjunct associate professoracademic advisor oct 1996 apr 2001 company name city state taught 6 classes organizational behavior politics advised 100 students education ba middle east studies may 1986 fordham university city state us gpa summa cum laude summa cum laude middle east studies recipient high departmental honors political science 1989 fordham university city state usa graduated gpa 40 professional affiliations worked nace naacada academic organizations constantly attend either person dc online meetings host organizations offer professional guidance advice skills academic adviser analyst consultant strong client focus grant writing leadership skills several venues marketing strategies office skills sales published technical writer additional information honors awards chapter member design team top national award winning millennial emotional intelligence assessment product educationinmotion hr executive 2006 highest professionalism university charleston 20022003 outstanding service award 2001 new york university new york university deans dissertation fellowship 4,APPAREL
sales associate professional summary creative problem solver offers exceptional analytical communication interpersonal skills extensive mental health idd experience managementsupervisory skills commitment proficiency effectiveness progressive qualitydriven organization hiv directorcase manager 3years bron cdc person centered thinking trainthetrainer qualified professional experience 20 years capmrdd mhsa icfmr cprfirst aidbloodborne certified customer service experience 20 years church office manager 3 years notary public teacherlecturer develop policy procedures manual agencies music director 6 years skills project management strategic planning budgeting finance recruitment talent development process improvement visionary microsoft office suite expert visionary customer relations quality control personnel management customeroriented accounts payable receivable flexible thinker complex problem solving customer needs assessment microsoft office suite expert work history sales associate 042013 current company name – city state greeted customers timely fashion quickly determining needs recommended merchandise customers based needs preferences maintained knowledge current sales promotions policies regarding payment exchanges security practices responded customer questions requests prompt efficient manner contacted store locations determine merchandise availability engaged customers sincere friendly manner completed cleaning stocking organizing tasks assigned sales area built relationships customers increase likelihood repeat business contributed team success exceeding team sales goals number contributed team success exceeding team sales goals number utilization management specialist 122012 current company name – city state collected analyzed data effectiveness programs projects developed streamlined systems monitoring tracking program effectiveness documented investigated complaints potentially fraudulent claims displayed sensitivity cultural linguistic needs clients families served attended monthly staff training sessions case manager 102012 112012 company name – city state developed treatments casework programs average number patients month supplied crisis intervention substance abuse services patients community interviewed evaluated clients including conducting safety risk assessments referred clients social services agencies offered therapeutic services crises intervention emotionally disturbed children adolescents created strategies meet needs mentally physically disabled students attended monthly staff training sessions documented investigated complaints potentially fraudulent claims qualified professional qmrp 112011 122012 company name – city state created strategies meet needs mentally physically disabled students attended monthly staff training sessions developed treatments casework programs average number patients month interviewed evaluated clients including conducting safety risk assessments maintained regular contact clients including visiting clients homes investigated suspected cases child abuse neglect exploitation trained working patients aspergers syndrome high functioning autism supported patients families coping problems resulting severe illness case manager 012011 092012 company name – city state developed treatments casework programs average number patients month interviewed evaluated clients including conducting safety risk assessments referred clients social services agencies offered therapeutic services crises intervention emotionally disturbed children adolescents maintained regular contact clients including visiting clients homes wrote reports case summaries compiled work records including required statistics trained working patients aspergers syndrome high functioning autism coordinated patient care preadmission postdischarge followup supported patients families coping problems resulting severe illness office manager 032010 current company name – city state developed company personnel policies standard operating procedures employee handbooks developed facilitated newhire orientations conducted employment verifications investigations built comprehensive employee recruiting strategy developed enforced company policy procedures relating phases human resources activity facilitated criminal background check process new hires offered fair equitable compensation comparing current salaries market pay conducted job analysis job evaluations resulting quality job specifications shadowed employees determine accurate description duties skills required position directoroffice manager 042006 122010 company name – city state directed planning budgeting vendor selection quality assurance efforts recommended process systems improvements qaqi defined clear targets objectives communicated team members monitored timelines flagged potential issues addressed coordinated design meetings decisions across 2 internal departments teams collected analyzed data effectiveness programs projects followed initial screening visiting clients homes developed streamlined systems monitoring tracking program effectiveness designed educational materials used inform policymakers community stakeholders wrote summaries reports correspondence regarding community outreach efforts designed client satisfaction surveys preserving confidentiality participants program information coordinated work groups outreach activities qualified professionalsupervisor 042003 032006 company name – city state attended monthly staff training sessions gave oneonone attention students maintaining overall focus entire group created strategies meet needs mentally physically disabled students communicated nonverbally children provide comfort encouragement positive reinforcement developed treatments casework programs average number patients month met number patients day regular therapeutic interviews supported patients families coping problems resulting severe illness coordinated patient care preadmission postdischarge followup referred patients psychiatric medical examinations well family assessment planning teams trained working patients aspergers syndrome high functioning autism residence hall director administrator ii 082001 032003 company name – city state politely assisted customers person via telephone strengthened companys business leading implementation project worked directly departments clients management achieve result hired trained number staff tfn project coordinator 032001 082001 company name – city state directed planning budgeting vendor selection quality assurance efforts supervised work 5 community agencies offering constructive feedback work performance defined clear targets objectives communicated team members monitored timelines flagged potential issues addressed coordinated design meetings decisions across 5 community agencies implemented set comprehensive tracking processes monitor tobacco free nebraska performance collaborated outside agencies community achieve goals case manager 111998 032001 company name – city state assessed screened counseled number clients day collected analyzed data effectiveness programs projects followed initial screening visiting clients homes educated number clients week prevention treatment hiv stds developed userfriendly webbased data system inhouse program staff outside stakeholders developed streamlined systems monitoring tracking program effectiveness designed educational materials used inform policymakers community stakeholders wrote summaries reports correspondence regarding community outreach efforts collected hiv risk assessment data entered findings centralized database designed client satisfaction surveys preserving confidentiality participants program information coordinated work groups outreach activities assumed responsibility agency absence director documented investigated complaints potentially fraudulent claims educated community members environmentallyrelated health issues assessed responded individual community health education needs wicmedical clerk 061998 111998 company name – city state answered average number calls per day addressing customer inquiries solving problems providing new product information greeted customers entering store ascertain customer wanted needed described product customers accurately explained details care merchandise politely assisted customers person via telephone provided elevated customer experience generate loyal clientèle investigated resolved customer inquiries complaints timely empathetic manner served main liaison customers management sales team ensured superior customer experience addressing customer concerns demonstrating empathy resolving problems spot managed wide variety customer service administrative tasks resolve customer issues quickly efficiently directed calls appropriate individuals departments education mba business administration current bellevue university city state master arts management 6 2001 bellevue university city state management bachelor science early childhood 12 1994 north carolina state university city state early childhood certifications skills accounts payable budgeting business management customer service finance microsoft access excel power point microsoft word office manager quick book recruitment strategic planning typing 45wpm additional information nc snap certified,AGRICULTURE
public relations intern summary team leader developer five years experience management sales customer service achieving positive outcomes result integrity hard work innovative thinking highlights qualifications include professional experience serving teams receiving regional national recognition excellence proven leadership motivation ability management volunteer roles strong verbal written communication skills experience organization staff volunteers multiple highpaced environments experience public relations intern jun 2016 company name city state develop relationships media contacts ensure integrity within articles execute media events timely fashion write weekly press releases covering weekend sent fans sponsors develop manage content digital media platforms including websites facebook twitter instagram snapchat google youtube manage crisis communications develop talking points internal external audiences sales service coordinatorassistant branch manager feb 2014 may 2015 company name city state individual recipient pinnacle award cincinnati region quarter one 2015 based results sales goal 250 retail quality assurance audit operational employee satisfaction index rating customer satisfaction index rating ensured compliance operational policies procedures provided workflow direction branch staff members assisted branch manager employee interviewing selecting training setting adjusting pay rates work hours directing daily work monitoring implementing compliance measures administering discipline evaluating performance recommending hiring termination decisions applied selling techniques open develop close sales creating product interest actively crossselling products actively pursuing potential customers addressed resolved possible escalated customer concerns complaints guest services supervisor sep 2012 aug 2013 company name city state organized 3040 staff members volunteers various events charlotte motor speedways tracks answered questions guests pertaining events facilities handled complaints area assigned help satisfy guests ensure positive experience problem solved positive manner ensure guests satisfied visit sales manager jun 2011 feb 2014 company name city state member store 1252 team awarded store year best buy co inc fy 2012 store received multiple top store month honors 20112014 richmond charlotte nc muncie recommended home store district 14 manager selected carolina district manager hr manager serve one two people turn around poorperforming store charlotte nc outcomes 12month appointment store earned top store quarter recognition t4 territory march 2013 reduced shrink significantly keeping thorough inventory applying company policies procedures implemented employee evaluation process uphold policies employees coached trained existing new employees company sales techniques behaviors goals culture increased customer satisfaction index applying best buy practices points customer contact supported goal achievement modeling strong salesmanship positive behaviors driving customer satisfaction retention goals coordinating relationships surrounding businesses best buy stores local community sourced interviewed hired employees individual business group continually coached trained new employees building confidence role playing weekly oneonone consultations provided coaching recognition feedback create open approachable culture store managed profit loss statements opened closed store handled cash prepared bank deposits audited cashier drawers created employee schedules analyzed stores performance indicators team selling behaviors goals develop action plans address objectives achieve desired business results served employee experience committee eec chairperson three stores built relationships businesses organizations local area coordinated volunteer efforts 12 largescale community events year ensured minimum 10 volunteers event secure 1000 donation 501c3 public relationssocial media manager department athletics mar 2011 may 2016 company name city state promote indiana university indiana university east mission fans iu east iu east athletics consistently show ability think feet adapt sudden changes write design administer questionnaires recruitment letters students coaches social media director athletics promoting sports twitter facebook instagram snapchat iueredwolvescom plan execute visits prospective students competing teams sponsors organize athletes visits help build connection prospective recruits organize fundraising events athletics serve event manager athletic events organized event staff logistics education bachelor science business administration august 2015 indiana university business administration professional affiliations member indiana university east alumni board directors july 2015present member indiana university alumni association august 2015present michael coyle 2 interests indiana university east assistant coach mens womens track field spring 2015present cross country fall 2015present teams earning usatf level 1 certification completed 8month academy cultivating talent center leadership development indiana university east school business august 2014april 2015 alumni advisor students today alumni tomorrow stat club july 2015present served emcee campus life external affairs events august 2013august 2015 volunteered track team special olympics held richmond high school interacted athlete participants facilitated meet events march 2015 4 year social media coordinator student activities advisory team august 2011august 2015 community volunteer annual reidride fundraising program reid health generates support donations thousands pairs shoes distributed schoolage kids greater richmond area 2012present volunteer richmond parks recreation city fit 5k 2012 2014 2015 volunteer united way may 2013 skills c cashier coaching com content crisis communications customer satisfaction directing direction driving fashion fundraising hiring hr inventory letters logistics director modeling policies press releases profit quality assurance recruitment retail selling sales websites workflow articles additional information leadership community outreach indiana university east assistant coach mens womens track field spring 2015present cross country fall 2015present teams earning usatf level 1 certification completed 8month academy cultivating talent center leadership development indiana university east school business august 2014april 2015 alumni advisor students today alumni tomorrow stat club july 2015present served emcee campus life external affairs events august 2013august 2015 volunteered track team special olympics held richmond high school interacted athlete participants facilitated meet events march 2015 4 year social media coordinator student activities advisory team august 2011august 2015 community volunteer annual reidride fundraising program reid health generates support donations thousands pairs shoes distributed schoolage kids greater richmond area 2012present volunteer richmond parks recreation city fit 5k 2012 2014 2015 volunteer united way may 2013,PUBLIC-RELATIONS
branch banking coordinator summary manager 12 years background customer service finance leadership branch management vast knowledge finance regulatory requirements general bank operations enthusiastic energetic leading staff exceed sales goals delivering excellent customer service dedicated team player experienced overseeing operations individual multiunit facilities developing successful programs improve profitability diligent driven individual achieved success variety roles increasing levels responsibility effective communicator teambuilder strong analytical management organizational skills education bba banking 2015 strayer university city state high school diploma college preparatory 1999 holly hill roberts high school city state experience company name city state branch banking coordinator 042013 current supervise participate daily operational functions branchs teller area ensure timely efficient completion client transactions proactively manage daily salesquality referral process assist hr recruiting interviewing selecting oncoming associates research balance transactionsdaily reportscompleted corrections timely manner daily vault operationscash master assist risk management practices responsible staffing scheduling branch complete staff developmentperformance reviewssalary administration ensure operating procedures followed outlined branch operational manual bom company name city state guest service agent 042012 062015 greets registers assigns rooms guests maintaining confidential information relates guest records promptly effectively deals guest requests complaints answers routes calls appropriate takes guest messages accuracy responsible cash drawer contents transactions shift night drops necessary maintains accurate records including cash flows registration cards reservation cards property walks answers inquiries pertaining hotel services registration guests travel directions preferred experience onq software company name city state service manager ii 072007 022012 ensure policies procedures security guidelines followed educate customers products services alternative solutions maintained compliance vault deposit logs risk mitigation conducted spot coaching ensure tellers convey quality customer service exhibited effective leadership skills motivating teams meet company goals assisted hiring terminating training createdmaintaineddelivered performance evaluations employees performed initial auditsreports randomly monthly basis company name city state managerauditor 022004 062007 processed guest payments room charges food beverage charges phone charges greeted registered guests issued room keys delivered requested items guests rooms processed credit card transactions checkout process supervised front desk staff monitored appearance performance front desk staff fostered strong working relationships hotel departments performed bookkeeping activities balancing accounts conducting nightly audits recorded guest comments complaints referring customers managers necessary directed personnel training labor relations activities served link management employees handling questions interpreting administering contracts helping resolve workrelated problems skills accounting accounts payable accounts payable receivable auditing balance sheet billing bookkeeping budgets cash receipts closing coaching excellent communication hardware conflict resolution contracts credit checkout process client customer relations excellent customer service customer service finance financial forecasting forklifts hiring human resources management human resource hr internal audit internet connectivity labor relations team building leadership skills loss prevention managing marketing money 97 operations management payroll performance reviews personnel policies processes process improvement quality quality control recruiting research risk management sales scheduling shipping staff development staffing telephone telephone etiquette phone time management trainer warehousing,BANKING
rda professional summary dependable hardworking team player get along easily types people pursue career dental assistant looking experienced level position renew rda license licenses xray certified certifications pending rda coronal polish pit fissure sealant invisalign certified ​ dental skills 4handed dentistry preventative care instrument sterilization diagnostic xrays infection control ortho emergency treatments prostheticsrestorations prep oral surgery bleaching trays castsimpressions patient education chairside skills prepare tray setups dental procedures obtain dental records prior appointments prepare patients procedures ensure comfort develop trust calm distressed patients instruct patients postoperative general oral health care oversee cleanliness operatories instruments insure safesanitary conditions using autoclave ultrasonic dry heat instrument sterilization assist dentist extractions fillings rcts implants crown preps assist hygiene srp cases general office skills eaglesoft dentrix open dental microsoft office exceptional phone etiquette scheduling professional experience 032014 042015 rda company name city state coordinated appointment schedules dentist oral surgeon routinely completed inventory supply orders restocked supplies greeted prepared patients dental examinations properly sterilized dental equipment examination rooms accordance infection control policies correctly arranged instrument trays prior dental procedures surgeries proficiently assisted dentist diagnostic preventative general orthodontic endodontic surgical periodontic procedures 042013 122013 dental assistant company name city state greeted prepared patients dental examinations properly sterilized dental equipment examination rooms accordance infection control policies effectively operated xray machines developed xrays provided appropriate postoperative instructions prescribed dentist expertly filed patients charts processed billing payments 062012 122012 dental assistant company name city state greeted prepared patients dental examinations properly sterilized dental equipment examination rooms accordance infection control policies accurately collected recorded patient medical dental histories education training 2012 dental assisting program kaplan college city state honors gpa 385 2014 invisalign training city state 2015 itero training city state 2015 kor whitening training city state community service dentistry heart free dentistry cea dental convention greeter collected surveys kaplan student leaders feeding america blood drive,ARTS
fitness attendant summary highlymotivated nutritionist masters degree seeking career position healthcare field goaloriented highachieving professional advanced knowledge skills nutrition hi ghly effective evaluating nutritional needs adults children various diseases selfstarter energetic enthusiastic dependable individual outstanding leadership management skills creative organized key team player strong interpersonal communication skills highlights genetic nutrition background adult adolescent child nutrition use anthropometric measurements effectively influences proficient speaker arabic english microsoft word excel powerpoint team leadership confident public speaker accomplishments completion masters thesis effect curcumin help reduce risk development type 2 diabetes genetic level granted key player award year outstanding performance fitness attendant training supervision new employees elected vp finance president graduate club university new due excellence leadership management skills club esm granted trailblazer graduate club year award assessed helped almost 5000 patients nutrition eating habits resulting high percent success tangible positive feedback requested personally pediatricians due professionalism nutritional knowledge communication skills presented nutrition lecture 300 elementary students american school jordan represented nutrition career senior students career day american school jordan experience fitness attendant march 2014 may 2015 company name city state supervised guided members safe exercise use machines contributed operation clean friendly wellmaintained recreation center encouraged motivated members attend group fitness classes contributed selecting interviewing training new employees work evaluation improved 3364 3794 nutritionist july 2012 july 2013 company name city state assessed almost 5000 patients overall physical health body composition scale measurements body machine recommended appropriate feeding schedules methods meet nutritional needs line patients age gender diagnosis cultural background religious practices encouraged patients caregivers follow recommended food guidelines wellbalanced diets consulted regularly physicians patients weight r ecommended specialized laboratory tests assess monitor nutritional status counseled 800 postpartum patients regarding special dietary needs enhance recovery efficient breastfeeding coordinated successful school public events increase health awareness marketing nutrition supplements emphasized nutrition supplements features pharmacists increase awareness sales product trainee food services healthy therapeutic nutrition february 2012 march 2012 company name city state manage tray line checking setting trays ensure patient food orders correct according dietary need disease status utilize sanitation procedures times food interaction handling work specialized diets kidney dialysis patients screen newly admitted patients nutrition concerns daily round patients nutrition concerns risks provide special diet menu options inpatients education master science human nutrition 2015 university new city state usa minor nutritional genomics thesis submitted partial fulfillment requirements degree 38 gpa bachelor science human nutrition dietetics 2012 university jordan city jordan 302 gpa organizations president engineering smart management esm jan 2015 june 2015 represented organization setting leadership role model monitor eboard duties delegated authorities planned organized managed clubs events eboard members active member graduate student council establish meetings guidelines agendas weekly basis vp finance engineering smart managementesm sept 2014 jan 2015 created annual budget academic year processed funds payments financial paperwork reported receipts expenditures monthly basis granted trailblazer graduate club year award outstanding successful events volunteered feeding children everywhere packaged 2150 meals ct june 2015 professional development fourth arab conference nutrition jordan april 2011 conference updates nutritional management diabetics elderly jordan november 2011 today scientific comprehensive health natural right every human jordan february 2012 completed creating smarter lunchrooms online program cornell university usa january 2014 womens leadership conference university new usa october 2014 certifications first aid cpraed current,FITNESS
research assistant summary seeking position research institution university skills managerial accounting legal environment business financial management operations management business information systems managerial economics organizational behavior management processes quantitative analysis business decisions financial statement analysis marketing management strategic management professional paper presentationmanagerial accounting legal environment business financial management operations management business information systems managerial economics organizational behavior management processes quantitative analysis business decisions financial statement analysis marketing management strategic management professional paper presentationmicrosoft word microsoft excelmicrosoft powerpointmicrosoft projectmicrosoft accessmicrosoft outlook express experience 022005 052005 research assistant company name college business administration economics new mexico state university nm market research prepare write business marketing plans startup companies work supervision dr kevin boberg associate dean 012002 012003 officer company name industrial commercial bank vietnam translated banking documents english vietnamese acted interpreter needed developed maintained correspondent banking relationship russian banks kept track loans borrowed foreign banks worked returnee project vietnam german reconstruction bank administrative clerical work 021999 022001 021999 company name certificate liaison officer ministry trade vietnam group prize national students scientific research competition organized ministry education training innovative medal youth 2 page 2 education training 2005 master business administration new mexico state university may 20 2005 nm 400 2002 bachelor economics foreign trade university city vietnam recipient 20042005 glen yoquelet scholarship college business administration economics new mexico state university nm graduate assistantship college business administration economics new mexico state university nm activities honors certificate liaison officer ministry trade vietnam group prize national students scientific research competition organized ministry education training medal youth additional information awards honors achievement 2004,BANKING
member services representative summary skilled relationshipbuilder able establish easy rapport customers building trust respect highly serviceoriented individual responsive need thorough followthrough organized effective multitasker excellent coordination skills keen attention detail experience member services representative 032015 current company name city state promoted cashier lead cashier help train staff facilitated huddles morning meijer among top 10 advisers telephone banking 2011 2012 peer coach new existing employees peer peer winner jp morgan chase received best best award outstanding customer service 2012 jp morgan chase 2013 2014 ranked top 5 columbus fraud analysts zero bottom box subject matter expert new existing employees jp morgan chase led facilitate team meetings absence manager jp morgan chase 2015 promoted member service representative trainee member service representative opers responds inbound telephone inquiries members benefit recipients others regarding opers benefits services provides benefit information necessary members make informed lifepath decisions regarding benefit selection account changes etc promotes selfservice benefit awareness promoting resources member benefits system opers website providing assistance navigation sites fosters strong customer service teamoriented work environment takes ownership following ensuring timely quality service risk operations analyst ii 082014 022015 company name city state pinpointed fraud trends specific online money movement communicated information colleagues within department researched monetary transactions made chasecom ensuring validity transactions security customer accounts collaborated across lines business within chase better serve customers reduce delay online money movement risk operations analyst 072013 082014 company name city state answer high volume incoming calls internal chase colleagues account holders require assistance deposit holds new account screening fraud activity account restrictions aml closures kiting aau closures detect fraud prevent loss customer chase reviewing necessary documents investigate account activity wells history account holder adhere regulatory legal bank requirements screen accounts ensure customer meet comply kyc policy procedure chase verify risky business isor initiated could pose potential risk bank provide peer coaching walk floor sme provide assistance analyst complex customer issues assist new hires production floor senior service specialist 122012 062013 company name city state enforced relief customers reviewing situation ensuring consumer satisfaction throughout deescalation process investigate solve customers longstanding complex problems duties included working site leaders investigate complaints suggest improvements identify highlight issues impact policies processes procedures necessary changesimprovements maintain accurate timely records correspondence discussions customers various systems customer service specialist 012010 112012 company name city state remained date developments changes products services policies procedures reading job aid guides attending briefingmeetings completing courses participated variety special projects requested management including piloting system andor process improvements demonstrated appropriate professional phone skills exhibited composure patience received inbound calls volume 80150 daily make sure customers understand products services duties included keeping clients current date personal cd andor business accounts credit card auto schoolmortgage loans andor line credit accounts professional detailed manner process orders customers debitcreditliquid cards checks check registers account andor tax statement online trouble shooting helping customer navigate chase online duties included limited password code resets access accounts online account alerts via text email create claims customers follow claim making sure incorrect charge corrected meeting goal every month duties included limited maintaining low handle time phone maintaining great customer surveys team meetings twice month give ideas better service share experiences learn peer coaching new hired bankers intern 062008 082008 company name city state develop prepare packets containing information social service agencies assistance organizations programs might useful inmates offenders write reports describing offenders progress customer service specialist 102004 022010 company name city state monitor checkout stations ensure adequate cash available staffed appropriately count money cash drawers beginning shifts ensure amounts correct adequate change receive payment cash check credit cards vouchers automatic debits assist customers providing information resolving complaints answer customers questions provide information procedures policies issue receipts refunds credits change due customers sell tickets items customers process merchandise returns exchanges cash checks customers education 2008 associate arts wright state university criminal justice sociology city state criminal justice sociology skills analyst banking benefits cashier cd coach coaching com credit clients customer service debit email issue receipts legal meetings access money mortgage loans navigation policies processes progress quality reading surveys tax telephone phone skills phone trouble shooting website,BANKING
program manager professional summary highlymotivated community service professional skilled networking media outreach relationship development flexible versatile team player maintains sense humor pressure core qualifications citizen engagement employee relations media relations intergovernmental legislative affairs social media event planning logistics public speaking copywriting copyediting microsoft word excel expertise strong communication skills experience 102015 082016 program manager company name city state contributed relevant blogs conferences events offline online increase brand awareness managed complete redesign launch companys website number months created official company page facebook facilitate interaction customers managed social media programs including internet forums blogs social networking applications message boards presented current promotions public events tradeshows wrote newsletter marketing copy presentation materials special projects established effective working relationships clients government officials media representatives developed implemented communication strategies information programs gathered analyzed data community needs interests developed published monthly citizen newsletter organized public appearances lectures contests exhibits increase product awareness designed web content including monthly newsletters promotional calendars managed editorial content design distribution external company newsletter conferred production graphic design webdesign personnel coordinate production corporate communications materials developed corporate communications strategies programs including project timelines coached less experienced public relations staff members corporate communications practices proofread reviewed print electronic content correct grammar adherence house style revised campaigns response feedback creative director account team clients reviewed edited colleagues written work grammar tone voice creative quality implemented seo strategy resulting number increase website hits used software manage efficient delivery track content drafts communicated designers graphic producers video editors videographers create cohesive company voice researched industrial technical information quickly come speed unfamiliar industries maintained awareness digital trends new emerging technologies platforms 082011 current office state representative intern district director city state recruited trained supervised 812 new staff members interns volunteers year reviewed staff work gave comprehensive constructive feedback developed 28page training manual new interns volunteers developed training program specific assigned job tasks including database management constituent casework drafted meeting agendas supplied advance materials executed followup meetings team conferences planned publicized events including securing 150000 sponsorships edited distributed press releases pitches local national media outlets securing positive coverage multiple publications attended community meetings forums answer questions address complaints explain procedures collaborated community members educate public regarding issues constitutional amendments newly enacted legislation received screened high volume internal external communications including email mail simplified topics healthcare energy government technology clear concise compelling writing wrote newsletter copy presentation materials special projects created maintained spreadsheets using advanced excel functions calculations develop reports lists 012012 052012 intern company name city state identified customer needs market research analysis tracked communication regarding clients using print electronic media education bachelorof science public relations university texas austin public relations bachelor journalism broadcast university texas city broadcast skills excellent interpersonal skills strong communication skills concise conferences copyediting copywriting clients database management email employee relations event planning government logistics market research analysis materials media relations meetings excel mail microsoft word newsletter page press releases problem solver public speaking publications fast learner selfstarter spreadsheets,PUBLIC-RELATIONS
director engineering executive profile proactive engineer years experience management skills operation management industrial engineering passion increase operational performance improving customers satisfaction responsibility crossed levels managerial responsibilities including exclusive ohsa epa logistic requirements inventory wip control budgetary generation increases abilities proactive ensuring customer satisfaction managerial responsibilities managing plant operation engineering departments developing diverse team members achieve success recently achieved masters business administration presently working sixsigma certification provides additional skills pursue passion individual extensive experience operational managerial elements takes optimizing production operation control cost relationship financial effect organization striving improve operational methodology operational sequences reduce product cost studying operational ergonomics efforts eliminate control worked relate injuries business operation project management aspect industrial operation experience also includes inventory control methods jit well lean manufacturing practices required develop effective operational continuous improvement process achieve desired goals excel ability combining diverse backgrounds different individual one common direction accomplishment creating atmosphere trust teamwork skill highlights product development product line expansion project management budgeting expertise quality management distribution management facility management mba time management studies total quality management workflow planning staff development staff motivation expense controlinventory control labor cost controls negotiation skills core accomplishments project management •implemented monitoring project reporting project comparing projected project cost actual project cost purpose provide management information concerning effect projected margins resulted margins increasing 3 average 18 average •successful developed implemented inventory control software reduced yearly expenditures 500000 hand inventory 750000 • reorganized finishing distribution operation teamgroup operation resulted decrease cost 20 30 professional experience director engineering jun 2013 jul 2014 company name city state management staff engineers performing precostcosting function conducting product development developing maintaining work instruction new existing product work inprocess analysis develop efficient production line setup efficient production methods development technical data instruction lean manufacturing process practices ensure manufacturing management best information tools produce product efficiency profitable manner new product development interpretation blue prints technical data recommendation design workaids machinery attachment accompanying work flow design improve production assembly process increase profitability one many strong points blue print techincal data interpretation auto cad pattern development costing manager apr 2003 dec 2009 company name city state major responsible establishing bill material structure including direct labor hour calculation cad drawing motion time analysis determine different level cost factors manufacturing process extensive experience analysis production process determine actual cost able generate monitoring devise report activity concerning margin fluctuation experience developing operating systems monitoring establish material usage mrp system also developed project progress reporting comparing projected project cost actual project cost monitor provide management information progress effect project margins included electrical components steel fabricated component tooled components based cad draws regulator standards proposed implemented lean manufacturing techniques continuous improvement manufacturing concepts training improve turns reduce manufacturing cost also imitated 500000 interest free loan rural development community provide capital expansion production capacity result cost control reporting margins increased 3 average 18 average chief industrial engineer manager rd jan 1991 dec 2002 company name city state project installation installation mechanical electrical osha related safety standards manage supply chain ensure effective accurate operation prevent bottlenecks production delays product development establish equipment requirements new production forecasting productive capacity domestic international production also including product precosting load analysis negotiating contractual process suppliers various raw material replacement parts domestic international operation ensure projects cost controlled maintained ongoing performance projects result maintained resovling customer relation issues product design quality internal external customers ensuring customer continued satisfaction managing production process insure production line set correctly meet customer delivery specification production line demands responible programing plc equipment various different pieces equipment ensures mexico personal trained operate equipment warehouse management responible function logistics domestic shipping including development pick pack operation outlet store operation working departments pinpointing potential problems determining best potential solution problems well overseeing implementation solution project management installation quality control ergonomic issues personnel training retraining programs improve process reducing operating cost improve customer satisfaction project development installation inventory system reduced yearly expenditures 500000 hand inventory 750000 reengineering 100000 square foot finishing distribution operation teamgroup operation resulted decrease cost 3120000 per year education master business administration degree management 8 2012 university phoenix city state united state gpa gpa 37 gpa 37 bachelor business administration degree management 8 1979 delta state university city state united states gpa gpa 30 gpa 30 dean list member sigma phi eplson graduate coursework sba skills lean manufacturing mba pl management product development management industrial engineering skills operational management skills performance analysis cad mircosoft office quality control management,APPAREL
accountant highlights microsoft office intermediate microsoft office components excel word powerpoint outlook access familiar macros vlook ups sql calculating formulas manipulating reports well smart view running query reports creating reports sap peoplesoft navigate within resource one retrieve financial reports run queries experience 082014 current accountant company name city state accountant within experimental therapeutics research department prepares grant restricted nonrestricted financial reports pis within department create financial models analysis restricted nonrestricted accounts within department prepares monthly financial reports pis reconcile ncrna core monthly basis assists completion effort reporting well completes job data update form jduf via epaf system expense transfers needed clear deficit assist preparation operating budget assist financial model specific grants within department monitors reviews departmental transactions ensure compliance established financial controls accordance divisional institutional policies ensure applicable revenue expenses captured communicates grants contracts ensure requests completed timely manner reviews open po monthly basis close pos necessary analyzes evaluates operations financial systems prepares recommendations documents update fiscal services related policies procedures respect operating systems assist invoicing via ilabs construct macroenabled reconciliation template significantly reduces keying errors maximize reconciliation efficiency implemented macroenabled reconciliation template increased effectiveness twenty percent significantly reduced keying errors prepares training materials within department increase productivity standardized processes completes special projects assigned department administrator 122012 082014 staff accountant company name city state full cycle accountant several operating companies within sysco foods company completed issued weekly monthly quarterly financial statements operating companies review submit corporate office uplaod run reports business objects cfo ofoperating company review verified journal ledger entries cash check payments purchases expenses trial balances examining authenticating inventory items prepared monthly pl several operating companies within sysco corporation research variances reviewed transactions gl accuracy researched transactions deviate purpose account reconciled aging ar transactions performed financial analysis identified explained deviations planned historical data assisted evaluating control systems accounting process ensure operating companies comply gaap well provided necessary information internal external auditors needed basis reviewed account reconciliation accountants timely manner 012010 022012 accountant auditor company name city state served accountant auditor within department financial services role consisted utilizing software applications compile retrieve summarize accounting information analysis reporting purposes examined accounting source documents accuracy completeness compliance departmental state rules regulations agreements provided financial trainings 240 faculty staff employees enforce rules regulations procurement card set set state texas procurement regulation maintained controlling records required ensure accuracy data entered accounting system identified reported situations compliance pvamu internal controls policies procedures recommending improvements accounting process optimize internal control performed duties compliance gaap company department policies procedures internal controls sarbanesoxley requirements reviewed expense report irregularities recommended corrective measures improve internal controls prepared adjusting closing entries statements analyze financial operations education may 2011 masters science accounting prairie view university city state accounting dec 2009 bba accounting prairie view university city state accounting professional affiliations cpa candidate participated various community activities including phi beta lambda national association black accountants texas society cpas beta gamma sigma greater womens chamber society completed research operations curriculum 2015 skills account reconciliation accounting accountant accounting system ar budget business objects closing contracts financial financial analysis financial controls financial operations financial reports financial statements gl grants inventory invoicing ledger macros access excel microsoft office office outlook powerpoint word monitors operating systems peoplesoft policies processes procurement reporting research sap sarbanesoxley training materials view,ACCOUNTANT
practice manager executive summary strategic motivational solutionsfocused leader mba extensive experience analyzing systemsprocesses implementing missioncritical infrastructure improvements broad based experience healthcare industry including regulatorycorporate compliance strategic planning contract negotiations craft implement key quality improvements enhance quality patient care secure regulatory compliance proven track record success developing solutions significantly improve efficiency business operations experience developing implementing multiyear budgets operational plans excel corporate environments across diverse industries ability collaborate effectively colleagues executives client groups core qualifications proficient windows 2000xp7novell netware 4x5x6x emr allscripts mckesson tcpip enterprise networks enterprise virus protection asset managementitil arcservebackup execnet backup symantec ghost cable installationmanagement landesk window server 200020032008 hipaahitec professional experience practice manager aug 2014 current company name city state develop annual planning budgeting productivity levels corporate accounting prepare detailed business financial activity reports use financial ratios statistical trending marketwide growth improvements top line growth 394 building effective hospital team ensuring safe engaging environment improving medical quality business performance responsible cost containment cash controlbanking asset protection loss prevention inventory management federal dea compliance develop deploy new hospital initiatives including training physician partners implementing efficient patient workflow intake discharge community marketingoutreach campaigns build client base providing extraordinary service existing clients initiating new marketing plans information technology manager feb 2012 sep 2013 company name city state ensured regulatory compliance integrity health information systems provided support surveys adr internal audits mentored ensured professional development new clinical employees providing onsite educational programs supported seasoned clinical staff making field visits member performance improvement committee oversaw compliance department operations information technology manager sep 2008 may 2011 company name city state revised technology initiatives developed strategicoperations plans drive business operations provided technical support emr allscripts projects developed authored distributed enhanced processes improved procedural manualspolicies standardized purchasing procurement inventory network operations championed missioncritical operational changes required new system network telecommunication system training employee development recognized developing teams processes boosted growth profitability efficiency revised clinical training collateral delivered classroom instruction conducted clinical visits ensure field staff competencies emr system marketing director feb 2007 sep 2008 company name city state led marketing initiatives including service packaging advertising campaigns seminar rollouts agency placements endorsements media activities service reviews website referrals oversaw communication 3rd part public relations director information systems jan 2004 feb 2007 company name city state implemented agencys first disaster recovery plan minimize productivity loss established equipment lifecycles maximize use technology throughout organization created delivered agency computersecurity training collateral instruction increase end user knowledge minimize agency risks boosted user satisfaction doubling bandwidth 2 remote sites tripling bandwidth corporate site ensuring usage voip future projects reduced maintenance costs improved productivity increased employee security decreased travel expenses implementing verizon cell phone plan replace pagers included field force manager integrated backend clinical system scheduling education master business administration mba keller graduate school management city state bachelor science telecommunications management devry university city state certifications cisco certified network associate ccnaccai leadership training itil foundations certification sniffer university sniffer distributed training certified novell administrator cna 51 hipaahitech regulation skills adr advertising arcserve asset management agency backup exec backup banking budget management budgeting business operations cable ccna cisco certified network associate cna 51 change management conflict resolution corporate accounting client clients customer relations disaster recovery educational programs employee relations financial ghost information systems innovation instruction internal audits inventory management inventory itil leadership training regulatory compliance loss prevention marketing plans marketing market window windows 2000 2000 enterprise network networks novell netware 4x certified novell administrator packaging performance management policies processes procurement project management leadership public relations purchasing quality scheduling staff development strategic strategic planning surveys symantec tcpip technical support telecommunication phone employee development voip website workflow,INFORMATION-TECHNOLOGY
electrician professional summary technically sophisticated aviation electrician 20 years experience largescale electronic systems troubleshooting installation calibration maintenance repair within united states navy indepth knowledge aircraft avionics electrical electronic technologies consistent record achievement project management dramatically improving system operating efficiency reliability productive team contributor successfully delivering concurrent projects tight deadlines skills troubleshooting problem resolution avionics systems electrical components aircraft instruments process change implementation goal attainment maintenance management project management quality assurance team leadership training inspections deadline adherence secret clearance collateral duty inspector schematics experience electrician february 2017 current company name city state responsible inspection testing maintenance electrical electronic hvac systems rolling stock equipment accordance fra amtrak standards guidelines service technician february 2016 february 2017 company name city state repair recondition service maintain uninteruptable power supply systems power systems related components troubleshoot diagnose malfunctions complete power systems electrical work center supervisor1st lieutenant supervisor july 2014 february 2016 company name city state supervises 13 personnel performing scheduled unscheduled maintenance flight control instrumentation navigation electrical systems 17 fa18cdef 3 ea18g aircraft ​supervises 9 sailors responsible daily upkeep squadron facilities stocking inventory sales squadron store merchandise avionics division supervisor indoctrination supervisor july 2011 july 2014 company name city state managed administrative production efforts 59 avionics technicians performing intermediate level repair h60 h53 av8 uh1 ah1 aircraft systems components responsible check training newly assigned sailors receiving initial shipboard qualifications avionics work center supervisor july 2008 july 2011 company name city state responsible administrative production efforts 34 avionics technicians performing intermediate level repair p3 h60 aircraft electrical power generation systems components aviation electrician shift supervisoravionics technician shift supervisor july 2001 july 2008 company name city state supervised 3 sailors performing scheduledunscheduled maintenance corrosion prevention treatment 7 sh60fhh60h helicopters responsible troubleshooting repair electricalinstrument automatic flight control systems​ supervised 10 sailors performing intermediate level component system repair electrical power generation systems p3 h60 aircraft aviation electricianavionics technician july 1996 july 2001 company name city state performed scheduledunscheduled maintenance corrosion prevention treatment 7 sh60fhh60h helicopters performed intermediate level component system repair electrical power generation systems p3 s3 h60 aircraft​ achievements led 59 sailors marines completion 247 work orders resulting 92 repair rate received highest grade track seven naval aviation maintenance programs management aviation maintenance inspection trained 150 sailors damage control procedures across nine repair lockers resulting prompt response 75 actual training casualties led 16 sailors completion 15 special inspections 4 phase inspection 2 aircraft compass calibration verifications totaling 165 manhours enabled 25 percent reduction work center backlog developed executed plan successful onload accountability 93 items v22 osprey support equipment valued 8m supervised 27 sailors throughout four work centers successful completion 20 selfaudits 35 drills 22 practical resulting 13 13 programs graded track applied airspeed principles divided communication shop electrical shop two work centers improving repair time efficiency 25 received 5 navy marine corps achievement 6 good conduct medals also awarded junior sailor year 2006 result exemplary performance professional development provided technical expertise testing aircraft systems troubleshooting repairing system discrepancies ensure minimum schedule impact demonstrated technical expertise implementing process changes reduce cost meet schedule without compromising safety quality handled managerial duties ensuring attainment safety quality goals adhering daily work plans maintain schedule requirements installed inspected tested adjusted repaired avionics equipment radar communications navigation missile control systems assigned aircraft fa18 p3 e2 sh60 c2s performed operational checks bench checks troubleshot isolated malfunctions complex aircraft avionics equipment utilized complex test equipment continuous wave pulse generators time domain reflectometers multitrace oscilloscopes frequency counters multimeters deviation meters specialized test equipment perform operational checks repaired replaced components based test results following blueprints schematics handbooks technical documents performed calibration repair replacement system components maintained highest levels workplace organization tool control fod awarenessprevention safety times maintained required certifications perform job requirements handled duties requested education bachelor science professional aeronautics 2007 embryriddle aeronautical university,AVIATION
director business development highlights microsoft word excel power point access solid skills internet retrieving information research experience director business development jan 2009 current company name city state establish sales marketing outreach within workers compensation law health care vocational rehabilitation industries created entire businesstobusiness sales strategy marketing function business interact providers third party administrators insurance companies attorneys referral sources make personal onsite visits educate train clients services promote business throughout central pennsylvania philadelphia region develop maintain business relationships current prospective clients create presentations email online marketing campaigns web site development print marketing materials director jan 1997 jan 2008 company name city state business retention expansion program directed business retention expansion program newly created position visited senior management 175 businesses year market edc assess business needs local economy workforce visited businesses including health care manufacturing insurance real estate provided presented analysis key information resources key responsibilities included representing edc regional community education training sessions marketing program developing prospect lists securing visits managing analyzing interpreting data assisted fundraising growing membership edc coordinated volunteers researched leading companies lancaster county target membership assisted making visits calling prospective member businesses securing support established key contacts teams areas business community owner jan 1995 jan 1998 company name city state established gift basket business specializing corporate design responsible marketing selling creating customized gift baskets member networking group met monthly generate sales leads vice president jan 1993 jan 1997 company name city state managed government affairs activities 3000 volunteer membership organization fast paced highly visible position accountable president supervised 4 employees three main areas chamber addition government affairs member senior management team responsible staffing personnel issues researched analyzed impact legislation regulations business community major issues worked included health care product liability workers compensation law unemployment compensation safety transportation issues organized 120 volunteers throughout business education workforce community coordinated volunteer committee initiatives provided guidance membership key business issues created special programs activities educational seminars membership chamber responsible representing organization harrisburg monitoring federal state local legislative activity initiating political grassroots program effectively communicating chambers position issues general membership manager jan 1992 jan 1993 company name city state directed aspects government relations including organizing volunteers maintaining active presence harrisburg lobbied pennsylvania general assembly key legislative regulatory issues workers compensation healthcare tort reform unemployment compensation human resource workforce issues managed executive roundtable meetings member company volunteers responsible organizing coordinating volunteers guest speakers luncheons sales marketing meetings 75 meetings held per year 200 professionals attending director jan 1989 jan 1992 company name city state established entire research function pba newly created position developed indepth analysis major issues impacting banking industry state federal level organized taught educational outreach seminars banking volunteers across state lobbied assisted directing pbas political action committee directed statewide economic development initiative collaboration penn state harrisburg education mba lebanon valley college ba international studies central atlantic intermediate school banking dickinson college indiana university pennsylvania international studies skills assembly banking clients database management directing email senior management fast fundraising government human resource insurance law managing marketing market marketing materials meetings access excel power point microsoft word networking online marketing organizing personnel presentations real estate research safety selling sales seminars staffing strategy transportation web site development professional affiliations member professional womens forum committee lancaster chamber commerce industry member fundraising committee kids chance pennsylvania member leadership team central pa ms society executive committee member sweatafit leadership team,BUSINESS-DEVELOPMENT
project manager professional summary accomplished information technology professional 20 years experience software development life cycle sdlc focus application analysis design application development systems testing systems integration certified project management professional pmp accustomed managing multiple projects priorities fastpaced environments accomplished professional 20 years experience software development life cycle sdlc focus application analysis design application development systems testing systems integration certified project management professional pmp accustomed managing multiple projects priorities fastpaced environments professional detailoriented project manager motivated drive projects start finish part dynamic team skills issue resolution budgeting team oversight business artifacts documentation project finance multitasking organized project planning microsoft office suite sql databases data mapping test case scenarios quality assurance testing plans bug tracking report delivery work history project manager 072013 current company name – city state leads supports complex projects programs including planning management implementation assigned projects andor programs within consumer private wealth management portfolio enterprise execution services organization creates responsible critical project management deliverables business case project plan stakeholder communications management plan risksissues log manages projects accordance defined suntrust pmo project governance methodologies completing project work resolving issues supporting recommendations leads assessment potential new opportunities analyzing opportunity highlevel defining approach works business managers executive sponsors agree project scope approach manages project financials project resources analyzes variances project schedule scope budget directs changes project scope cost implements appropriate change management processes keep project track healthcare product manager 072009 052013 company name – city state evaluated systems needs healthcare business led team business analysts product lifecycle new existing systems collaborated scrum team using agile methodology define deliver healthcare systems strategy roadmap supported agile software development process working conjunction end users stakeholders technical delivery team facilitated scrum ceremonies daily standups backlog grooming sprint planning reviews demo retrospectives led daily scrums communicate current days goals previous days achievements impediments concerns agile scrum environment ensured systems defectsenhancements identified tracked jira communicated development team resolved timely manner prioritizing product backlog ensure correct sequencing alignment business value acted single point contact business healthcare development team provide clear priorities new feature functionality field issues development team enabling efficient utilization resources consistent business priorities worked stakeholders product owner developing release plans managed thirdparty implementations concept development operations translated business goals feature concepts customer needs prioritized product requirements use cases managing consultant 082000 042009 company name – city state designed implemented supply chain transformation solutions clients industrial sector improve overall operational efficiencies effectiveness managed boarding process new customers global expense reporting solution tool supported workload management scheduling system change control records analyzed requirements hosting specific components global expense reporting solution coordinated workload management assignment problem records managed problem records successful resolution reduced overall problem records 50 managed transformation migration servers data centers coordinated daily tasks customer ibm personnel matrixed team environment maintained project status project tracker along creating tracking change requests service rfs service center resolve issues escalate risks project executives managed offshore test team resources india estimated work effort forecasted budget future quality assurance projects managed coordinated activities data governance program gain data consistency improve data quality integrity throughout bank holding company developed overall integrated project plan consisting three projects led ibm along two vendors reporting project status ibm client executives technical analyst 061998 082000 company name – city state implemented package integration solutions healthcare industry provided analysis design development deployment healthcare clientserver application hsd diamond 950 cs using sql plsql oracle created executed automated test scripts using winrunner testdirector adequately test professional institutional claims software application hsd diamond 950 cs lead efforts unit product system regression testing data loader application configured test data reimbursement terms ancillary providers executed component assembly tests professionalancillary pricing configuration healthcare claims education mba finance university georgia city state finance bs computer science spelman college city state computer science skills agile application design application development approach budget business case business process c c change management clientserver concept development conceptual design customer relationship management crm client clients data management databases database delivery enterprise application integration eai enterprise javabeans ejb expense reporting xml financials functional html ibm db2 java java server pages beans javascript jdbc mdbs ms access microsoft office suite microsoft project microsoft visio works migration enterprise oracle developer plsql personnel postgresql pricing primavera product management project management quality quality assurance reporting retail risk management rational unified process sales scheduling scrum sdlc servers servlets scripts software development ms sql server sql strategy supply chain systems integration testdirector validation microsoft visual studio wealth management ibm websphere websphere winrunner certifications project management professional pmp certified project management institute pmi,HEALTHCARE
sales agent core qualifications compliance policies procedures csc people soft query dyncorp experienced use deltek costpoint peoplesoft oracle sap proficient use microsoft office software email programs include outlook lotus notes excellent internet research skills ncma member experience sales agent september 2016 current company name city state prepare documents representation contracts purchasing statements closing agreements leases deeds accompany buyers visits inspection property advising suitability value homes based current market conditions evaluate mortgage option helping clients obtain financing best rate terms provide expertise advice clients prepare home competitively priced sell quickly principal subcontracts administrator july 2012 may 2016 company name city state performed comprehensive support high dollar visibility government contracts include involvement proposal preparation evaluation source selection price analysis financial reporting reviewed performed indepth analysis supplier proposal responses ensure responsive responsible subcontractor selected award negotiated subcontract terms provided interpretation advice program manager concerning requirements subcontract ensure compliance far company policy senior level administrator department provided guidance work leadership lessexperienced subcontracts administrators subcontracts administrator august 2009 july 2012 company name city state responsible managing cradletograve capture closeout procurement process forty five 45 major task orders valued 1 billion dollars supported development execution 90 proposal efforts fifteen 15 subcontractors per program procurement activities involved purchasing hardware software products construction projects aircraft maintenance training programs associated labor training projects simulation technical services prepared bids processed specifications progress reports advised management contractual rights obligations compile analyze data maintain historical information working closely program managers project managers finance engineering subcontracts administratorbuyer june 2008 june 2009 company name city state provided cradletograve administration assigned subcontracts task orders cumulative value 20 million dollars issued negotiated preaward agreements ie teaming nondisclosure agreements prepared solicitation documents complex acquisitions include statements work terms conditions flowdown terms conditions bid performance evaluation factors measures incorporated requests proposal may appropriate procurement reviewed customer solicitations issued subcontractor rfps negotiated pricing terms order protect companys interests provide cost savings developed negotiated postaward subcontract documents ensure compliance government regulations prime contract requirements company policies issued subcontract task order modifications necessary resolved subcontractor payment issues subcontracts administrator october 2006 may 2007 company name city state conducted proposal preparation negotiation administration customer contact activities provide proper contract acquisition fulfillment accordance company policies legal requirements customer specifications prepared rfps bid packages conducted bidders conferences analyzed evaluated proposals selected recommended subcontractors wrote awards administered resulting subcontracts negotiated coordinated additions deletions modifications needed developed specifications work statements terms conditions procurement specialized materials equipment services valued 20 million dollars participated development subcontract policies procedures buyer august 2004 october 2006 company name city state conducted procurement actions various government programs accordance prime contracts far dfars company policies cpsr requirements analyzed purchase requisitions initiated rfqsrfps reviewed bids selected vendors negotiated terms conditions pricing materials services procured issued purchase orders subcontracts utilizing costpoint provided overall cost savings company 20000 completed necessary file documentation include price analysis memorandums negotiation determination commerciality etc tracked vendor delivery products services expedited orders needed provided support subcontracting activities ndas teaming agreements consultant agreements subcontract modifications task orders associate buyer november 2000 august 2004 company name city state conducted solicitations bid suppliers tabulated analyzed bids secure lowest best value developed price analysis prepared placed purchase orders maintained po files compliance identified new sources procured products services emphasis seeking women minority suppliers assist achievement subcontracting goals accordance fardfars education bs managementpsychology 1997 university maryland city state managementpsychology subcontract management ja white associates inc time management organizational skills rockhurst university skills acquisitions business writing closing hardware conferences consultant contracts clients delivery documentation email finance financing financial reporting government government regulations inspection interpretation leadership legal lotus notes managing market materials microsoft office software outlook negotiation internet research oracle organizational skills peoplesoft people soft policies pricing prime procurement progress proposals proposal proposal preparation purchase requisitions purchasing sap simulation time management training programs,SALES
teacher summary ath teacher excellent communication skills organized driven innate ability stay task uses effective efficient methods teaching focusing individual needs student highlights central missouri math educators club member missouri council teachers mathematics 2014 conference tutoring experience ms office proficient organized timely accomplishments working beauty brands received two awards received award excellence shift manager year award excellence company wide award awarded one person district seven locations chosen district presented award beauty brands annual banquet kansas city accepted award founder ceo recognized front home office location managers award winners next year awarded shift manager year district experience little 100 hours observation participation field experience sixty hours field experience observations algebra lees summit high school summer school 6th grade math social studies brittany hill fifteen hours spent holden middle school tutoring 6th 8th graders various contents spent twelve hours observing special education students general education special education classrooms finished twenty hours 6th grade math class grain valley south middle school one peers taught three different lessons led several small groups discussions various math articles one lesson taught reviewing order operations since students newly familiar information wanted get practice working various problems using multiple operations played “ ” student read equation class would write board could visualize write students would call answer card solved problem board class moved next card students really enjoyed something together saw game thought fun work history company name january 2014 current teacher city state assigned care eight 18 month 24 month olds campus ucm duties include limited changing diapers potty training feeding breakfast lunch dinner putting naps cleaning disinfecting ensuring safety children observing recording data children communicating parents children company name october 2012 january 2014 sales lead city state duties food prep baking frosting decorating washing dishes also helped customers front house greeted took orders consulted checked customers charge delivery orders main delivery driver responsible checking responding facebook posts emails created selling games contests motivate employees created promotional scavenger hunt customers play company name august 2011 october 2012 assistant manager city state assist execution annual store level financial plans ensure budgeted financial performance met exceeded complete submit required operating reports forms projects conduct monthly store meeting set goals associates ensure store safety security measures communicated followed operational procedures performed company name march 2010 august 2011 shift manager city state assisted location assistant manager recruiting interviewing hiring training new employees guaranteed customers received 100 satisfaction resolved customer concerns ensured employees performing store operations effectively marketing plans promotional programs visual merchandising properly executed assisted location assistant manager evaluating employees education university central missouri present bachelor science education city state metropolitan community college 2012 associate arts city state blue springs high school 2009 diploma city state skills mathematics tutoring good team member communication childcare managing hiring merchandising recruiting selling recording,TEACHER
talented arts program instructional coordinator highlights eight year military veteran seven years experience education field four years experience teaching art throughout caddo parish art teaching experience includes serving gifted art students enrolled talented arts program tap throughout caddo schools also served art teacher forest hill elementary judson elementary also serve art teacher volunteers america school program forest hill elementary drawing painting since elementary school also sell private artwork freelance artist addition art educational background nine years extensive business administration management experience optimistic organized dependable problem solver strong communication skills effective building productive positive working relationships teachers children diverse backgrounds experience talented arts program instructional coordinator november 2008 current company name city state 1961 midway avenue shreveport la 71130 united states 112008 present salary 200000 usd per month hours per week 40 educator independent contractor current school forest hill elementary principal angela douglas 318 6861783 talented arts program instructional coordinator rhonda glass 318 duties accomplishments related skills performs substitute teacher duties various schools caddo parish long term basis traveled various elementary middle high schools teaching gifted art students small group settings talented arts program tap serviced tap art students located shreve island herndon judson elem keithville youree drive middle caddo middle magnet walnut hill elementarymiddle schools northwood magnet high byrd high schools establish effective relationships children various caddo parish schools make positive impact educational experience implements conflict resolution negotiation strategies effectively manage children special needs classroom setting creates lesson plans grades papers input grades jpams automated grading system progress reports report cards performs administrative duties needed responsible effective oral written communication relates explaining teaching material way easy understand within allotted timeframe ensures instructional methods address various learning styles students responsible proactively managing social issues involve conflict resolution problem solving negotiating ethics fairness issuing disciplinary consequences rewards surrounding students behavior october 2000 december 2007 company name city state salary 250000 usd per month hours per week 40 coownertransportation logistics manager duties accomplishments related skills reduced overhead costs taking administrative responsibility developed managed weekly monthly annual operational budgets three semitrucks trailers truck drivers created developed comprehensive plan accomplish company objectives staying within budget managed relationships truck drivers freight brokers warehouses customers resolve problems maintain customer satisfaction reduced overhead costs taking administrative responsibility developed managed weekly monthly annual operational budgets three semitrucks trailers truck drivers created developed comprehensive plan accomplish company objectives staying within budget managed relationships truck drivers freight brokers warehouses customers resolve problems maintain customer satisfaction negotiated contracts payment freight deliveries driver employment payroll completed mailed bills contracts policies invoices checks initiated performance measurements appraisals surrounding time deliveries customer satisfaction translated business needs priorities actionable logistics strategies minimized damages repair costs careful management implementation preventative maintenance program assigned workloads three transportation personnel ensure profitability emailed suppliers carriers customers freight status cultivated positive rapport employees boost company morale promote employee retention conducted research logistics operations including literature reviews interviews site visits gain attract new business implemented logistic strategies acquire lucrative freight generated 150000 per year net profits supply logistics manager customer service specialist september 1992 july 1999 company name city state barksdale afb la 71110 united states 091992 071999 salary 150000 usd per month hours per week 40 supply logistics manager customer service specialist duties accomplishments related skills provided customer service air force organizations stationed andersen barksdale air force base performed administrative management functions managed administrated operated supply systems activities surrounding purchasing issuing back ordering etc processed hundreds purchasesback orders internal external customers daily basis researched purchased stock items best base base sources supply input purchase requestorders contracting base procurement approvals managed monitored customer department budgets monetary accounting database software ensure purchases exceed allotments computed requirements determined allowances researched identified supplies equipment requirements education master science management business project 20100209 colorado technical university city state us master science management msm colorado technical university colorado springs co concentration business project management gpa 386 graduated february 09 2010 mba human resource management 20081227 colorado technical university city state us master business administration mba colorado technical university colorado springs co concentration human resource management gpa 385 graduated december 27 2008 bachelor science business administration training 20070505 colorado technical university city state us bachelor science business administration bsba colorado technical university colorado springs co concentration management gpa 35 graduated may 05 2007 cum laude honors specialized training accomplishments gpa 35 graduated may 05 2007 cum laude honors military experience specialist september 1992 july 1999 company name united states air force andersen air force base barksdale afb la 71110 united states 091992 071999 salary 150000 usd per month hours per week 40 supply logistics manager customer service specialist duties accomplishments related skills provided customer service air force organizations stationed andersen barksdale air force base performed administrative management functions managed administrated operated supply systems activities surrounding purchasing issuing back ordering etc processed hundreds purchasesback orders internal external customers daily basis researched purchased stock items best base base sources supply input purchase requestorders contracting base procurement approvals managed monitored customer department budgets monetary accounting database software ensure purchases exceed allotments computed requirements determined allowances researched identified supplies equipment requirements certifications liscense certificates skills budgets logistics basis budget contracts drivers invoices maintenance operations payroll satisfaction translated accounting buyingprocurement customer service database exceed ordering procurement purchasing receptionist retail sales progress teaching accounting finance marketing business management change management finance marketing painting problem solver sales sales strong communication skills msm project management human resource management mba training,ARTS
grocery clerk experience grocery clerk 072012 052014 company name – city state used pallet jacks hand trucks move merchandise sales floor stocking checked product shelves make sure contained proper price labels handled price changes requested manager pleasantly greeted customers provided prompt courteous service times maintained safe neat clean working environment times built displays hung signage products operated various types equipment including balers power jacks slicing machines rotated grocery products ensuring expired spoiled items immediately removed adhered first first rule removed trash swept mopped floors professional appearance received unloaded new items upon delivery checked products damage order accuracy assisted customers price checking finding requested items store recommended products customers drive sales uav technician avionicsmaintenance technician 052014 052015 company name – city state install remove inspect test maintain repair systems components ancillary equipment perform launch recovery flight line operations organizational maintenance box truck drivertechnician 062015 042016 company name – city state inspected truck defects safe operating condition trips established maintained excellent customer relationships safely loaded unloaded deliveries according size load content description inspected tires lights brakes gas oil water levels reported accidents damage malfunctions involving company equipment management answered customer questions regarding delivery promptly accurately used hand tools build crates hang chandeliers tvs connectdisconnect washers dryers set grandfather clocks pickerambassador 042016 092016 company name – city state pulled orders efficient manner maintain demanding productivity goals utilized system receive orders directions correct item locations printed labels packaged boxes loaded outbound containers removed items shelves storage bins scanned tags picked products specific routes according pick sheets delivery driver 092017 012018 company name – city state communicated customer complaints requests feedback company management contacted customers prior delivery confirm coordinate delivery times routinely answered customer questions regarding merchandise pricing worked night weekend shifts holiday season operated cash register cash check credit card transactions stower 102017 012018 company name – city state filled customer orders efficiency accuracy maintained clean organized workspace studied company safety procedures emergency protocols sorted products onto shelves according type separated damaged items functional ones placing shelves divided cargo received account number intended location tracked time spent assignments day productivity reporting warehouse managerdriver 092016 042018 company name – city state trained new staff job duties company policies safety procedures rapid onboarding provided updates critical shipments corporate departments customers requested implemented enforced policies procedures entire logistics department maintained established levels goods based sales forecasts demand fulfill orders time handled employee conflicts efficient manner following company procedures ensured warehouse personnel properly trained certified equipment including forklifts pallet movers picked incoming stock delivered materials designated locations drafted budgets monitored warehouse costs reduced expenses possible maintained accurate stock records schedules conducted monthly inventories materials work floor communicated emergencies delays due weather carrier schedule changes customers supervisors oversaw hiring training new employees tracked time spent assignments day productivity reporting apparel clerkpic 122017 042018 company name – city state engaged customers sincere friendly manner worked management team implement proper division responsibilities completed point sale opening closing procedures including counting contents cash register actively pursued personal learning development opportunities cleaned organized store including checkout desk displays completed daily tasks special assignments efficient qualitydriven approach priced merchandise stocked shelves took inventory supplies built relationships customers increase likelihood repeat business assigned work team members based company needs personal strengths job knowledge verified customers received receipts purchases used time efficiently serving customers including folding clothes cleaning fitting rooms prioritized helping customers completing routine tasks store followed merchandising guidelines present visually appealing displays mentored new sales associates contribute stores positive culture maintained established merchandising standards including window sales floor promotional displays steel worker 042018 current company name – city state identified potential jobsite issues spoke supervisors immediately determine effective solutions operated heavy machinery safest manner avoid injuries accidents used hand tools change worn cutting tools consistently assumed additional responsibilities worked extended hours meet project deadlines prepared administered preventative maintenance work orders kept site work safe line budget schedule applicable building codes attended monthly safety meetings ensure machine operation safety inspected machine parts conformance product specifications met production goals maintaining cost effective levels spare parts inventory responsible wide variety duties including pipe fitting painting carpentry electrical repair installation building repair promoted shop safety working safe manner informed supervisors machines needed major service prepared cleaned construction sites removing debris loaded unloaded building materials used construction education high school diploma 2013 auburn mountainview high school city state summary collaborative individual wellversed using heavy machinery job sites physically capable climbing scaffolding willing work shift necessary dedicated worker known providing daily updates supervisors considered teamoriented playercommunicator skills approach backhoe bobcat budgets budget building codes carpentry cash register closing basic computer skills content credit delivery dependable driving forklift forklifts functional hand tools hand trucks hiring inspect inventory logistics machine operation machinery materials math meetings merchandising window works neat oil organizational painting personnel pick policies power tools pricing protocols quality fast learner reporting safety sales team player tv type written communication,APPAREL