body: I recently saw this update from Comcast's XFINITY. This is mostly a question out of curiosity, but also borne out of skepticism at Comcast.
  
  
  
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  > Under the new agreement we require you to notify us of changes to your telephone number and other contact information so we can ensure that we are contacting the correct person in accordance with applicable laws.
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  My first question is this: if we fail to update Comcast with our contact information (particularly if not on purpose, say, we change phone # but forget to update), are there legal consequences?
  
  
  My second question is this: What are these "applicable laws" that Comcast is referring to? This is where my skepticism comes into play - is this appeal to the law merely a "power play" by Comcast in the TOC to get compliance?
  
  
  FWIW, I am all for keeping my service companies updated with my info, particularly if there are updates. I just find this section kind of 'coercive' [1] - it seems quite natural that we customers would want to keep our service companies updated, and so "requiring" this for the purpose of "lawfulness" seems kind of weird.
  
  
  [1]: not sure if this is the right word, just the first word that came to mind
  
  
  
title: Requiring customers to keep contact information updated?