body: Recently, [a vegan customer sued Burger King because a plant-based burger he bought at a Burger King franchise was cooked on a grill also used for cooking meat](https://www.bbc.co.uk/news/world-us-canada-50486664).
  
  
  This got me thinking: who would usually be liable for this sort of case?
  
  
  Would it be...
  
  
  * the franchisor (Burger King),
  * the franchisee (the actual restaurant owner), or
  * the employee
  
  
  I'm interested in not only the answer in Florida, where this occurred, but in other places around the world too.
  
  
  
  
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  My question is not entirely specific to this example: I'm asking in general. If, for example, an employee cooked a vegan patty on a meat grill *even though it shouldn't have been done, as per company rules*, would they be liable , or the franchisee, or the franchisor?
  
  
  
title: Who is liable when a consumer sues a company?