body: The setting: a group home for juvenile males.
  
  
  The situation: they are court ordered to be there.
  
  
  The problem: they verbally abuse staff on a daily basis, and in some instances, physically abuse staff.
  
  
  The clients receive a handbook with the rules and policies. There are numerous rules, one of which us they are not allowed to bull each other or make inappropriate comments.
  
  
  However, there is no rule stating they have to respect staff. They don't mind reminding you of this as they disrespect you. Management is aware of the situation and their response to us is "don't take it personally," even when we are verbally abused with racial slurs.
  
  
  Can an employer be held accountable in civil court for their clients' actions? If they don't utilize their own tools and policies to prevent the behavior?
  
  
  
title: Is an employer liable for a hostile work environment caused by clients?