body: I was trying to cancel my gym membership because I had a surprise surgery that put me out of physical activity for a few months, and I couldn't leave the house for one month, but they told me that no matter what I need to come in to cancel without exceptions.
  
  
  Can they say this? Now they're trying to charge me for the months that I was unable to attend for but still "had a membership" because I "never canceled".
  
  
  I regret not trying to email them after the phone call, I would have much preferred to have a record of this. 
  
  
  
title: Canceling gym membership while in recovery