NSME-COM / combined_en_insurance_and_retail _test.json
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[
{
"text": "is it good to add roadside assistance?",
"intent": "Add",
"type": "Test"
},
{
"text": "How can I add my invoice?",
"intent": "Add",
"type": "Test"
},
{
"text": "how to check when you are closed for holidays?",
"intent": "Check",
"type": "Test"
},
{
"text": "how to check transactions?",
"intent": "Check",
"type": "Test"
},
{
"text": "Where can I consult an agent?",
"intent": "Consult ",
"type": "Test"
},
{
"text": "who can I consult regarding my disease?",
"intent": "Consult ",
"type": "Test"
},
{
"text": "Would you please speed-up the process?",
"intent": "process ",
"type": "Test"
},
{
"text": "If the the claim process takes too much time, i would like my case to be assigned to another agent.",
"intent": "process ",
"type": "Test"
},
{
"text": "is it okay to complain if my insurance policy is improperly worded?",
"intent": "complain",
"type": "Test"
},
{
"text": "Why should i still wait to complain if your agent doesn't respond to me at all?",
"intent": "complain",
"type": "Test"
},
{
"text": "where should i click to compare the service quality of different insurance companies?",
"intent": "compare ",
"type": "Test"
},
{
"text": "what if I want to compare two or more insurance brokers?",
"intent": "compare ",
"type": "Test"
},
{
"text": "Would it be necessary to infrom authority about the change?",
"intent": "change ",
"type": "Test"
},
{
"text": "Is their any change in terms and conditions?",
"intent": "change ",
"type": "Test"
},
{
"text": "Is it okay to show my documents to an agent over a video call?",
"intent": "show",
"type": "Test"
},
{
"text": "Do you always show only the authentic insurance brokers?",
"intent": "show",
"type": "Test"
},
{
"text": "Is it possible to report a fake insurance agency?",
"intent": "report ",
"type": "Test"
},
{
"text": "Does the insurance report contain all my claims and health related details?",
"intent": "report ",
"type": "Test"
},
{
"text": "Are there any mtaterials to learn what all these difficult terms mean?",
"intent": "learn ",
"type": "Test"
},
{
"text": "Where to learn more about the benefits and services from my insurance?",
"intent": "learn ",
"type": "Test"
},
{
"text": "Did I already pay for my insurance this month, can you find it pls.",
"intent": "find ",
"type": "Test"
},
{
"text": "Great, thanks. Can you also find information about: If my friends sigh a contract because of my invitation. Do I get some money for that. ",
"intent": "find ",
"type": "Test"
},
{
"text": "Before upgrading my insurance package, I want to review current services provided by insurance.",
"intent": "review ",
"type": "Test"
},
{
"text": "When can I review an agent's interaction with customers?",
"intent": "review ",
"type": "Test"
},
{
"text": "How many policies can I buy?",
"intent": "buy",
"type": "Test"
},
{
"text": "Buy an insurance from another company?",
"intent": "buy",
"type": "Test"
},
{
"text": "What service I am able to request in my insurance?",
"intent": "request ",
"type": "Test"
},
{
"text": "Please request the cancellation of my policy.",
"intent": "request ",
"type": "Test"
},
{
"text": "Choose an insurer who has best feedback from customers.",
"intent": "feedback ",
"type": "Test"
},
{
"text": "a doctor has given me a feedback on my health.",
"intent": "feedback ",
"type": "Test"
},
{
"text": "When should i apply for a claim settlement?",
"intent": "apply ",
"type": "Test"
},
{
"text": "please apply for a maturity period reduction.",
"intent": "apply ",
"type": "Test"
},
{
"text": "Because of health insurance, I was able to save my life through coverage.",
"intent": "save",
"type": "Test"
},
{
"text": "When is the best time to save on money using insurance benefits?",
"intent": "save",
"type": "Test"
},
{
"text": "Can I cancel my policy by writing an e-mail?",
"intent": "cancel ",
"type": "Test"
},
{
"text": "When to cancel a car insurance?",
"intent": "cancel ",
"type": "Test"
},
{
"text": "What is there to withdraw when a claim has been processed?",
"intent": "withdraw ",
"type": "Test"
},
{
"text": "Why should I withdraw the claim funds as soon as possible?",
"intent": "withdraw ",
"type": "Test"
},
{
"text": "My doctor wants to modify my medicines.",
"intent": "modify",
"type": "Test"
},
{
"text": "Who should I approach to modfiy my insurance contract?",
"intent": "modify",
"type": "Test"
},
{
"text": "Does update button actually work?",
"intent": "update",
"type": "Test"
},
{
"text": "How to update the name of my nominee in the policy?",
"intent": "update",
"type": "Test"
},
{
"text": "Should I keep myself in link with agent to access services easliy?",
"intent": "link",
"type": "Test"
},
{
"text": "Please, send me the link of the insurance policy.",
"intent": "link",
"type": "Test"
},
{
"text": "Would it be possible to combine insurances of my whole family into one?",
"intent": "combine",
"type": "Test"
},
{
"text": "where to click to combine all the extra services to my current insurance plan?",
"intent": "combine",
"type": "Test"
},
{
"text": "Where to click to merge different coverage and benefits into one?",
"intent": "merge",
"type": "Test"
},
{
"text": "which insurance company is about to merge with mine?",
"intent": "merge",
"type": "Test"
},
{
"text": "Are the business that automate insurance services better than manual insurance services?",
"intent": "automate",
"type": "Test"
},
{
"text": "Can you automate my loan sactioning process?",
"intent": "automate",
"type": "Test"
},
{
"text": "I am an existing policy holder, how can I visit the download center?",
"intent": "download",
"type": "Test"
},
{
"text": "where can I download the policy certificate from?",
"intent": "download",
"type": "Test"
},
{
"text": "Hey, please notify me only via whatsApp call.",
"intent": "notify",
"type": "Test"
},
{
"text": "Notify the insurer about my health check-up.",
"intent": "notify",
"type": "Test"
},
{
"text": "Would it be possible for me to track an insurance agent's activity?",
"intent": "track",
"type": "Test"
},
{
"text": "Please track my payments for this month.",
"intent": "track",
"type": "Test"
},
{
"text": "When can I resend documents to the insurance agent?",
"intent": "resend",
"type": "Test"
},
{
"text": "How to resend something after a system failure?",
"intent": "resend",
"type": "Test"
},
{
"text": "Where can i look for a reset button?",
"intent": "reset",
"type": "Test"
},
{
"text": "When will my loan status be reset?",
"intent": "reset",
"type": "Test"
},
{
"text": "When will you transfer matured policy payment to my personal bank account?",
"intent": "transfer",
"type": "Test"
},
{
"text": "How to transfer funds from one insurance to the other?",
"intent": "transfer",
"type": "Test"
},
{
"text": "When will the insurance office lift the hold on my loan?",
"intent": "hold",
"type": "Test"
},
{
"text": "How to hold first conversation with an insurance agent?",
"intent": "hold",
"type": "Test"
},
{
"text": "When can my agent approve which medicines I can take?",
"intent": "approve",
"type": "Test"
},
{
"text": "How to have an insurance officer to approve my application for delayed payments?",
"intent": "approve",
"type": "Test"
},
{
"text": "When will be eligible to expedite all the insurance related processes?",
"intent": "Expedite",
"type": "Test"
},
{
"text": "How do I expedite the sactioning of my loan?",
"intent": "Expedite",
"type": "Test"
},
{
"text": "When can I view my future premium amounts?",
"intent": "View ",
"type": "Test"
},
{
"text": "How to view the terms and conditions of my policy?",
"intent": "View ",
"type": "Test"
},
{
"text": "When can I connect to someone regarding my optical insurance?",
"intent": "connect",
"type": "Test"
},
{
"text": "How do I quickly connect to an insurance agent?",
"intent": "connect",
"type": "Test"
},
{
"text": "I just sent you an unnecessarily rude email, please delete it out of the system",
"intent": "Delete",
"type": "Test"
},
{
"text": "Someone stole my password, what do I need to prove in order to delete my account?",
"intent": "Delete",
"type": "Test"
},
{
"text": "Where exactly should I start to pay my premium payments?",
"intent": "Start",
"type": "Test"
},
{
"text": "When will my money back for my policy start?",
"intent": "Start",
"type": "Test"
},
{
"text": "Where should i click to resume my current policy?",
"intent": "Resume",
"type": "Test"
},
{
"text": "When will be able to resume my insurance policy after i am back?",
"intent": "Resume",
"type": "Test"
},
{
"text": "Where is the button to startover a process?",
"intent": "Startover",
"type": "Test"
},
{
"text": "When should i ideally startover my insurance application?",
"intent": "Startover",
"type": "Test"
},
{
"text": "Where to click to restart the loan repayment?",
"intent": "Restart",
"type": "Test"
},
{
"text": "When can i restart my policy after it has lapsed?",
"intent": "Restart",
"type": "Test"
},
{
"text": "Where to click so that you send me the confirmation of address change on my policy papers?",
"intent": "Send",
"type": "Test"
},
{
"text": "When will you send me the loan saction letter?",
"intent": "Send",
"type": "Test"
},
{
"text": "Where can I get the assurance written on my policy?",
"intent": "Get",
"type": "Test"
},
{
"text": "When will be able to get to know if this is an authorized insurer?",
"intent": "Get",
"type": "Test"
},
{
"text": "Where should i click to set my residential address as my mailing address?",
"intent": "Set",
"type": "Test"
},
{
"text": "When will be able to set a limit on monthy payments?",
"intent": "Set",
"type": "Test"
},
{
"text": "Where to retrieve all my data that exists on your platform?",
"intent": "Retrieve",
"type": "Test"
},
{
"text": "When will be eligible to retrieve more benefits from my insurance?",
"intent": "Retrieve",
"type": "Test"
},
{
"text": "Where can i click to remove a member from my policy?",
"intent": "Remove",
"type": "Test"
},
{
"text": "When is the earliest I can remove a nominee's name from my policy?",
"intent": "Remove",
"type": "Test"
},
{
"text": "Where to click to disconnect the remote assistance session?",
"intent": "Disconnect",
"type": "Test"
},
{
"text": "When to disconnect a call with an insurance agent?",
"intent": "Disconnect",
"type": "Test"
},
{
"text": "I am an existing policy holder, where can I upload the identification documents?",
"intent": "Upload",
"type": "Test"
},
{
"text": "When is the best time to upload things faster?",
"intent": "Upload",
"type": "Test"
},
{
"text": "Where is the latest release of this reconciliation software?",
"intent": "Release",
"type": "Test"
},
{
"text": "When will you release my receipts?",
"intent": "Release",
"type": "Test"
},
{
"text": "Could you please show me the total bonus that I would receive on the maturity of a policy?",
"intent": "Show ",
"type": "Test"
},
{
"text": "I am interested in changing my nominee, please show me how to do it.",
"intent": "Show ",
"type": "Test"
},
{
"text": "Is it possible to hide my policy from other insurance companies?",
"intent": "Hide",
"type": "Test"
},
{
"text": "Can I hide my illness while buying a policy?",
"intent": "Hide",
"type": "Test"
},
{
"text": "Where can I obtain a joint policy?",
"intent": "Obtain",
"type": "Test"
},
{
"text": "When can I obtain information about the conditions in which my policy can get lapsed?",
"intent": "Obtain",
"type": "Test"
},
{
"text": "Where should i click to talk about home insurance?",
"intent": "Talk",
"type": "Test"
},
{
"text": "When is the best time to call about insurance during your business hours?",
"intent": "Talk",
"type": "Test"
},
{
"text": "Where is the option to chat with a live agent?",
"intent": "Chat",
"type": "Test"
},
{
"text": "When did we chat the last time about my vehicle insurance?",
"intent": "Chat",
"type": "Test"
},
{
"text": "Where is the option to call the main insurance office in my city?",
"intent": "Call",
"type": "Test"
},
{
"text": "When is a better time to call someone at the head office?",
"intent": "Call",
"type": "Test"
},
{
"text": "I would like to ask the manager at the head office to forward my applicaton.",
"intent": "Ask",
"type": "Test"
},
{
"text": "Where to ask for cash deposit to my bank upon claim approval?",
"intent": "Ask",
"type": "Test"
},
{
"text": "how do you calculate the bonus amount upon policy maturity?",
"intent": "Calcuate",
"type": "Test"
},
{
"text": "I want to calculate the total maturity value of my insurance policy.",
"intent": "Calcuate",
"type": "Test"
},
{
"text": "Where do i have to click in order to re-calculate all my previous matured policies?",
"intent": "Re-Calculate",
"type": "Test"
},
{
"text": "When can you enable the re-calculate button for me?",
"intent": "Re-Calculate",
"type": "Test"
},
{
"text": "Where can I see the option to grant myself an extension on the payment deadline?",
"intent": "Grant",
"type": "Test"
},
{
"text": "When can the agent grant me rights to my online account?",
"intent": "Grant",
"type": "Test"
},
{
"text": "Where is the picture of the agent to help me identify them?",
"intent": "Identify",
"type": "Test"
},
{
"text": "When do you usually identify if a customer is eligible for an insurance benefit?",
"intent": "Identify",
"type": "Test"
},
{
"text": "Where to find conditions for getting a loan on my policy?",
"intent": "Find",
"type": "Test"
},
{
"text": "When will I be able to find if my policy has matured?",
"intent": "Find",
"type": "Test"
},
{
"text": "When will I see the group transactions in my app?",
"intent": "Group",
"type": "Test"
},
{
"text": "How to group items together if they belong to different subgroups?",
"intent": "Group",
"type": "Test"
},
{
"text": "Where can I click to print this webpage?",
"intent": "Print",
"type": "Test"
},
{
"text": "When can I print my premium receipts?",
"intent": "Print",
"type": "Test"
},
{
"text": "When do insurance companies publish their new coverage plans?",
"intent": "Publish",
"type": "Test"
},
{
"text": "How to publish a draft of an insurance underwriting?",
"intent": "Publish",
"type": "Test"
},
{
"text": "I would like to submit all my personal details as soon as possible.",
"intent": "Submit",
"type": "Test"
},
{
"text": "Where are the PDFs that I wanted to submit before the agent visits me?",
"intent": "Submit",
"type": "Test"
},
{
"text": "Where is the option to create categories for insurances?",
"intent": "Create",
"type": "Test"
},
{
"text": "When will be eligible to create my own invoices?",
"intent": "Create",
"type": "Test"
},
{
"text": "Where can I adjust a few clauses in my insurance contract?",
"intent": "Adjust",
"type": "Test"
},
{
"text": "When will be able to adjust my coverage in all of my insurances?",
"intent": "Adjust",
"type": "Test"
},
{
"text": "Where do I go to select a different insurance plan?",
"intent": "Select",
"type": "Test"
},
{
"text": "When will my insurance let me select the services that I desperately need?",
"intent": "Select",
"type": "Test"
},
{
"text": "Where is the option to annotate this piece of text?",
"intent": "Annotate",
"type": "Test"
},
{
"text": "When insurance companies annotate customer's data, is it kept private?",
"intent": "Annotate",
"type": "Test"
},
{
"text": "Where to find information on the people you appoint to visit customers?",
"intent": "Appoint",
"type": "Test"
},
{
"text": "When will you appoint an insurance agent for my case?",
"intent": "Appoint",
"type": "Test"
},
{
"text": "Where can I click to continue my insurance benefits even though I have withdrawn from the policy?",
"intent": "Continue",
"type": "Test"
},
{
"text": "When can i continue the repayment of my loan taken on my insurance?",
"intent": "Continue",
"type": "Test"
},
{
"text": "Where should i click to define this term here?",
"intent": "Define",
"type": "Test"
},
{
"text": "When there is no explanation for a term given, will you define it for me?",
"intent": "Define",
"type": "Test"
},
{
"text": "Where to inform that I need to have someone correct a few lines in my insurance contract?",
"intent": "Correct",
"type": "Test"
},
{
"text": "When can I have someone correct my misprinted address on policy certificate?",
"intent": "Correct",
"type": "Test"
},
{
"text": "Where is the mailbox to draft an e-mail to insurance authority?",
"intent": "Draft",
"type": "Test"
},
{
"text": "When is the next chance to ask my insurance manager to draf a new policy for me?",
"intent": "Draft",
"type": "Test"
},
{
"text": "Where should I e-mail if I need a copy of my insurance certificate?",
"intent": "E-mail",
"type": "Test"
},
{
"text": "When will the agent be receiving my e-mail?",
"intent": "E-mail",
"type": "Test"
},
{
"text": "Where is the unlink option on your website?",
"intent": "Unlink",
"type": "Test"
},
{
"text": "When can I unlink my car from your vehicle insurance?",
"intent": "Unlink",
"type": "Test"
},
{
"text": "Where to refer my application for renewal?",
"intent": "Refer",
"type": "Test"
},
{
"text": "When is the best time to refer a nominee for my current insurance policy?",
"intent": "Refer",
"type": "Test"
},
{
"text": "Where can I convert my paper policy into a plastic card?",
"intent": "Convert",
"type": "Test"
},
{
"text": "When will your agent help me to convert my mandatory insurance to a voluntary one?",
"intent": "Convert",
"type": "Test"
},
{
"text": "Where is the option to use another payment method for this month's premium?",
"intent": "Use",
"type": "Test"
},
{
"text": "When is the best time to use liability insurance?",
"intent": "Use",
"type": "Test"
},
{
"text": "Where should i click to generate a pdf of this webpage?",
"intent": "Generate",
"type": "Test"
},
{
"text": "When will be able to generate the invoices for the plans I have bought?",
"intent": "Generate",
"type": "Test"
},
{
"text": "Where is an option to visualize any data for better understanding?",
"intent": "Visualize",
"type": "Test"
},
{
"text": "When will the insurance data be ready for me to visualize?",
"intent": "Visualize",
"type": "Test"
},
{
"text": "Where do I click to translate this page?",
"intent": "Translate",
"type": "Test"
},
{
"text": "When I want to translate something, should I highlight it?",
"intent": "Translate",
"type": "Test"
},
{
"text": "I would like to invite other people to be customers of my insurance company.",
"intent": "Invite",
"type": "Test"
},
{
"text": "When is the best time to invite other people through the referal program?",
"intent": "Invite",
"type": "Test"
},
{
"text": "If I don't increase the maturity period, will I lose some benefits?",
"intent": "Increase",
"type": "Test"
},
{
"text": "Can you increase the cash payment limit?",
"intent": "Increase",
"type": "Test"
},
{
"text": "Where is all the the data that you usually record?",
"intent": "Record",
"type": "Test"
},
{
"text": "When is the transaction record deleted?",
"intent": "Record",
"type": "Test"
},
{
"text": "I would like an agent to reconcile and prepare a document for my perusal.",
"intent": "Reconcile",
"type": "Test"
},
{
"text": "When will be able to renconcile this payment?",
"intent": "Reconcile",
"type": "Test"
},
{
"text": "I would like to have someone to describe me the entire procedure of claiming an amount.",
"intent": "Describe",
"type": "Test"
},
{
"text": "When is the next chance to describe my insurance requirements to your agent?",
"intent": "Describe",
"type": "Test"
},
{
"text": "Where can I see someone to audit all the previous payments to my insurance?",
"intent": "Audit",
"type": "Test"
},
{
"text": "When will the next audit be?",
"intent": "Audit",
"type": "Test"
},
{
"text": "Please locate the nearest customer service center.",
"intent": "Locate",
"type": "Test"
},
{
"text": "if I want to locate an invoice in the portal, what keyword should I give you?",
"intent": "Locate",
"type": "Test"
},
{
"text": "Where do i find the option to schedule a meeting?",
"intent": "Schedule",
"type": "Test"
},
{
"text": "When is the soonest I can schedule a consultation with an insurance agent?",
"intent": "Schedule",
"type": "Test"
},
{
"text": "Where can I receive a brochure with all the information related to the insurance plan I want to buy?",
"intent": "Receive",
"type": "Test"
},
{
"text": "When will receive my money back from the health insurance?",
"intent": "Receive",
"type": "Test"
},
{
"text": "Where to find the troubleshoot manual?",
"intent": "Troubleshoot",
"type": "Test"
},
{
"text": "When is the best time to have a customer service representative troubleshoot these problems?",
"intent": "Troubleshoot",
"type": "Test"
},
{
"text": "Does claim involve a lot of bureacracy?",
"intent": "Claim",
"type": "Test"
},
{
"text": "I want to claim my insurance because I had to spend a lot of money out of my pocket.",
"intent": "Claim",
"type": "Test"
},
{
"text": "Where should I click to manage my payment methods?",
"intent": "Manage",
"type": "Test"
},
{
"text": "When is the best time to manage my pending payments?",
"intent": "Manage",
"type": "Test"
},
{
"text": "Where should I inquire if my insurance application was approved?",
"intent": "Inquire",
"type": "Test"
},
{
"text": "When can inquire about my application status?",
"intent": "Inquire",
"type": "Test"
},
{
"text": "Where do I assign the current pending invoices?",
"intent": "Assign",
"type": "Test"
},
{
"text": "When can I have the insurane agent assign my case further to a policy manager?",
"intent": "Assign",
"type": "Test"
},
{
"text": "Where do I have to click to designate this task to my favorite branch?",
"intent": "Designate",
"type": "Test"
},
{
"text": "When will I be able to designate my pending insurance taks to someone else?",
"intent": "Designate",
"type": "Test"
},
{
"text": "Where is the option to allocate ?",
"intent": "Allocate",
"type": "Test"
},
{
"text": "When will be able to allocate the claimed money?",
"intent": "Allocate",
"type": "Test"
},
{
"text": "Where can I arrange for someone to pick up my documents?",
"intent": "Arrange",
"type": "Test"
},
{
"text": "When will you be able to arrange my documents for insurance application ?",
"intent": "Arrange",
"type": "Test"
},
{
"text": "Where can I look if I wish to assess the reputation of this company?",
"intent": "Assess",
"type": "Test"
},
{
"text": "When does an agent assess risks and benefits of a customer?",
"intent": "Assess",
"type": "Test"
},
{
"text": "Where to go if I want all the details of my past reimbursements?",
"intent": "Go",
"type": "Test"
},
{
"text": "When can I go to your office to have my application processed?",
"intent": "Go",
"type": "Test"
},
{
"text": "Where should I click to evaluate an insurance plan?",
"intent": "Evaluate",
"type": "Test"
},
{
"text": "When will the insurance agent visit to evaluate the accident case?",
"intent": "Evaluate",
"type": "Test"
},
{
"text": "Where can I see a button to examine the current insurance policies?",
"intent": "Examine",
"type": "Test"
},
{
"text": "When is the best time to have an agent over to examine my liquid assests?",
"intent": "Examine",
"type": "Test"
},
{
"text": "If my customer doesn't like the product after I sell it, do I have to pay for the product return?",
"intent": "Sell",
"type": "Test "
},
{
"text": "I want to sell a product but it doesn't work properly, can you get it repaired before the sale?",
"intent": "Sell",
"type": "Test "
},
{
"text": "For the listing, do i need to maintain my own paperwork?",
"intent": "listing",
"type": "Test "
},
{
"text": "I am banned from listing my products, what should I do?",
"intent": "listing",
"type": "Test "
},
{
"text": "Can I get paid on my credit card instead of debit card?",
"intent": "paid",
"type": "Test "
},
{
"text": "Where can i complain, if I don't get paid for my sale in time?",
"intent": "paid",
"type": "Test "
},
{
"text": "I want my order to be changed.",
"intent": "order",
"type": "Test "
},
{
"text": "Does my order include shipping?",
"intent": "order",
"type": "Test "
},
{
"text": "Do you deliver even outside your regular business hours?",
"intent": "deliver",
"type": "Test "
},
{
"text": "where should I click if I want you to deliver this product to me?",
"intent": "deliver",
"type": "Test "
},
{
"text": "Would you be able to search who was the last person to buy this product?",
"intent": "Search",
"type": "Test "
},
{
"text": "How do you search among so many items so quickly?",
"intent": "Search",
"type": "Test "
},
{
"text": "What if you recommend a product and I don't want to order it?",
"intent": "Recommend",
"type": "Test "
},
{
"text": "would you recommend another product if i don't like this one?",
"intent": "Recommend",
"type": "Test "
},
{
"text": "can you locate the previous facility where my item was reported?",
"intent": "Locate",
"type": "Test "
},
{
"text": "Can you locate the manufacturer of this product?",
"intent": "Locate",
"type": "Test "
},
{
"text": "The expiry date on the package tells when the product is to expire but I can't see any date on it.",
"intent": "expire",
"type": "Test "
},
{
"text": "What do you mean by \"expire\"? these kind of products don't expire!",
"intent": "expire",
"type": "Test "
},
{
"text": "When do the pre-orders for this product end?",
"intent": "Pre-orders",
"type": "Test "
},
{
"text": "can I cancel the pre-order after booking one?",
"intent": "Pre-orders",
"type": "Test "
},
{
"text": "How do I track the order if it shows missing?",
"intent": "Track",
"type": "Test "
},
{
"text": "I would like to track the payment status but the page is not loading.",
"intent": "Track",
"type": "Test "
},
{
"text": "Can someone else contact you on my behalf?",
"intent": "Contact",
"type": "Test "
},
{
"text": "Can I contact you outside your business hours?",
"intent": "Contact",
"type": "Test "
},
{
"text": "What documents do I need to send this product abroad?",
"intent": "Send",
"type": "Test "
},
{
"text": "Send a picture of the delivery person before they come.",
"intent": "Send",
"type": "Test "
},
{
"text": "I want to manage the deliveries and orders for my shop on my own.",
"intent": "Manage",
"type": "Test "
},
{
"text": "Does the local area manager manage after-sales services too?",
"intent": "Manage",
"type": "Test "
},
{
"text": "Are there any charges levied on in person collection from your office?",
"intent": "Collect",
"type": "Test "
},
{
"text": "I want to authorize a relative to collect my order for me. What should I do?",
"intent": "Collect",
"type": "Test "
},
{
"text": "Please list all the documents that I need in order to resolve this dispute.",
"intent": "Resolve",
"type": "Test "
},
{
"text": "Who will act as a witness you resolve the issue?",
"intent": "Resolve",
"type": "Test "
},
{
"text": "Do I have to pay by cash or online when I buy a product?",
"intent": "buy",
"type": "Test "
},
{
"text": "Show me the specifics of the product I plan to buy.",
"intent": "buy",
"type": "Test "
},
{
"text": "Does guarantee cover cases like theft or loss of product?",
"intent": "Guarantee",
"type": "Test "
},
{
"text": "Can you also give an insurance for guarantee period?",
"intent": "Guarantee",
"type": "Test "
},
{
"text": "Even though the product I order is still in warranty period, you guys don't want to fix it.",
"intent": "Warranty",
"type": "Test "
},
{
"text": "What does my warranty cover?",
"intent": "Warranty",
"type": "Test "
},
{
"text": "If I do not like the product, can I replace it by another?",
"intent": "Replace",
"type": "Test "
},
{
"text": "Replace the product, it is more expensive than at my nearest store.",
"intent": "Replace",
"type": "Test "
},
{
"text": "Specify the criteria to customers before they click the order button.",
"intent": "Specify",
"type": "Test "
},
{
"text": "Why not specify price before customers purchase the product?",
"intent": "Specify",
"type": "Test "
},
{
"text": "Is the required documentation important for setting up my shop?",
"intent": "Documentation",
"type": "Test "
},
{
"text": "Do I need any documentation as a buyer if I want to buy products in bulk?",
"intent": "Documentation",
"type": "Test "
},
{
"text": "Does it matter if I don't learn about the terms and conditions?",
"intent": "Learn",
"type": "Test "
},
{
"text": "Where to learn more about the services you offer?",
"intent": "Learn",
"type": "Test "
},
{
"text": "Check please.",
"intent": "Check",
"type": "Test "
},
{
"text": "Will you check my ID before I can start a shop on your website?",
"intent": "Check",
"type": "Test "
},
{
"text": "Please make Help available immediately. ",
"intent": "Help",
"type": "Test "
},
{
"text": "Why should I avail Help?",
"intent": "Help",
"type": "Test "
},
{
"text": "How to check FAQs for other products?",
"intent": "FAQs",
"type": "Test "
},
{
"text": "Why are there no FAQs listed for my products?",
"intent": "FAQs",
"type": "Test "
},
{
"text": "Why do I have to advertize my products on the main page?",
"intent": "Advertize",
"type": "Test "
},
{
"text": "how to advertize my products?",
"intent": "Advertize",
"type": "Test "
},
{
"text": "Why is it important to exchange items sooner than later?",
"intent": "Exchange",
"type": "Test "
},
{
"text": "Can I exchange the delivered product the same day?",
"intent": "Exchange",
"type": "Test "
},
{
"text": "Do you regularly notify the buyers about how many times their store is viewed?",
"intent": "Notify",
"type": "Test "
},
{
"text": "Where is the option to notify myself about the products from competitors?",
"intent": "Notify",
"type": "Test "
},
{
"text": "Please E-mail me immediately if someone tries to report my online shop.",
"intent": "E-mail",
"type": "Test "
},
{
"text": "When should I E-mail your customer service if the matter is urgent?",
"intent": "E-mail",
"type": "Test "
},
{
"text": "Do you need any documents if I want to return a product?",
"intent": "Return",
"type": "Test "
},
{
"text": "Are sellers supposed to return the items to the warehouse if rejected by a customer?",
"intent": "Return",
"type": "Test "
},
{
"text": "What if I register with a wrong name? Can I register with a new name?",
"intent": "Register",
"type": "Test "
},
{
"text": "is a buyer obligated to register in order to buy from your website?",
"intent": "Register",
"type": "Test "
},
{
"text": "Am I supposed to sort the list of my products as per your guidelines?",
"intent": "Sort",
"type": "Test "
},
{
"text": "Help me sort the items in my shopping cart.",
"intent": "Sort",
"type": "Test "
},
{
"text": "Why should I download the helper guide?",
"intent": "Download",
"type": "Test "
},
{
"text": "We want to download copies of the bills. How do we do that?",
"intent": "Download",
"type": "Test "
},
{
"text": "Is it important to upload my personal information?",
"intent": "Upload",
"type": "Test "
},
{
"text": "We want to upload copies of the bills. How do we do that?",
"intent": "Upload",
"type": "Test "
},
{
"text": "should the customer pack the items they want to return?",
"intent": "Pack",
"type": "Test "
},
{
"text": "Let us pack the products and get them going!",
"intent": "Pack",
"type": "Test "
},
{
"text": "Try to fix the amount of negative reviews my store has.",
"intent": "Fix",
"type": "Test "
},
{
"text": "Should I fix the description if there are spelling errors?",
"intent": "Fix",
"type": "Test "
},
{
"text": "how do I complain about stalled orders?",
"intent": "Complain",
"type": "Test "
},
{
"text": "How soon can I complain about the wrongly delivered package?",
"intent": "Complain",
"type": "Test "
},
{
"text": "Will I be able to process a bill without your intervention?",
"intent": "Process",
"type": "Test "
},
{
"text": "can I process an invoice even after the customer has returned the product?",
"intent": "Process",
"type": "Test "
},
{
"text": "where is the document to print located on the website?",
"intent": "Print",
"type": "Test "
},
{
"text": "So i really need to print this document?",
"intent": "Print",
"type": "Test "
},
{
"text": "can you post a message to the customer care representative on my behalf?",
"intent": "Post",
"type": "Test "
},
{
"text": "what if I post a customer's personal details publicly?",
"intent": "Post",
"type": "Test "
},
{
"text": "What to do if I want to checkout some other online store with a similar product?",
"intent": "Checkout",
"type": "Test "
},
{
"text": "how soon can I checkout if I am eligible to sell on your website?",
"intent": "Checkout",
"type": "Test "
},
{
"text": "Would you ask for my seller ID everytime I list a product on my online store?",
"intent": "Ask",
"type": "Test "
},
{
"text": "Let customers know not to ask for my personal contact number.",
"intent": "Ask",
"type": "Test "
},
{
"text": "Is it important to connect with the manufacturer if the product doesn't function as expected?",
"intent": "Connect",
"type": "Test "
},
{
"text": "please connect the delivery person with me as soon they reach at buyer's doorstep.",
"intent": "Connect",
"type": "Test "
},
{
"text": "how can i have you add a seller to your scam list?",
"intent": "Add",
"type": "Test "
},
{
"text": "why should I add my bank details to my profile?",
"intent": "Add",
"type": "Test "
},
{
"text": "When should I delete the old contacts from your website?",
"intent": "Delete",
"type": "Test "
},
{
"text": "Will you delete all the information on my online store if I do not pay you?",
"intent": "Delete",
"type": "Test "
},
{
"text": "What if I view some bugs in the homepage of your website?",
"intent": "View",
"type": "Test "
},
{
"text": "Should I view some sensitive information, who should I report it to?",
"intent": "View",
"type": "Test "
},
{
"text": "Is there any benefit if I subscribe to a particular seller?",
"intent": "Subscribe",
"type": "Test "
},
{
"text": "Could you subscribe to the trending online stores if I happen to miss out on them?",
"intent": "Subscribe",
"type": "Test "
},
{
"text": "Is it allowed to create multiple online stores using a single account?",
"intent": "Create",
"type": "Test "
},
{
"text": "What if I create invoices with someone else's name?",
"intent": "Create",
"type": "Test "
},
{
"text": "can I purchase things on your website using my credit card?",
"intent": "Purchase",
"type": "Test "
},
{
"text": "The product I purchased from your store is defective!",
"intent": "Purchase",
"type": "Test "
},
{
"text": "How long they will take to customize my product.",
"intent": "Customize",
"type": "Test "
},
{
"text": "Which products can we customize online.",
"intent": "Customize",
"type": "Test "
},
{
"text": "I am disappointed because you always ship the products really late.",
"intent": "Ship",
"type": "Test "
},
{
"text": "Is there a limit on quantity of the items to ship?",
"intent": "Ship",
"type": "Test "
},
{
"text": "why do all your products I share turn out to be broken?",
"intent": "Share",
"type": "Test "
},
{
"text": "When can you share the details of the shipment with me?",
"intent": "Share",
"type": "Test "
},
{
"text": "WIll you charge me if I first reserve a product and then cancel it?",
"intent": "Reserve",
"type": "Test "
},
{
"text": "After I reserve a product, can I get a discount on it?",
"intent": "Reserve",
"type": "Test "
},
{
"text": "Please save all of my personal data before you delete the online store.",
"intent": "Save",
"type": "Test "
},
{
"text": "Does it make sense to save a sellers bank info?",
"intent": "Save",
"type": "Test "
},
{
"text": "I wish to book this item but I would like to get a better price on it.",
"intent": "Book",
"type": "Test "
},
{
"text": "Why should i book one of the products that you show me?",
"intent": "Book",
"type": "Test "
},
{
"text": "Do you choose the delivery courier service for customers or let them do it?",
"intent": "Choose",
"type": "Test "
},
{
"text": "would it be possible to the delivery location even if I don't have a permanent address?",
"intent": "Choose",
"type": "Test "
},
{
"text": "Would you open the transaction history for me?",
"intent": "Open",
"type": "Test "
},
{
"text": "I didn't even open my shopping cart, and everything is gone!",
"intent": "Open",
"type": "Test "
},
{
"text": "Why should I close my store if have no products to sell?",
"intent": "Close",
"type": "Test "
},
{
"text": "Do I need to close the account if I am banned from selling products on your website?",
"intent": "Close",
"type": "Test "
},
{
"text": "Would it be okay if I first delay the delivery and then later refuse to accept it?",
"intent": "Delay",
"type": "Test "
},
{
"text": "why do you always delay the delivery?",
"intent": "Delay",
"type": "Test "
},
{
"text": "Can the surprise be planned in advance?",
"intent": "Surprise ",
"type": "Test "
},
{
"text": "Why is it against your terms and conditions to surprise a customer by personally shipping a gift to them?",
"intent": "Surprise ",
"type": "Test "
},
{
"text": "will you ask the administrator to remove my store if it violated return policies?",
"intent": "Remove",
"type": "Test "
},
{
"text": "Do you usually remove those sellers who don't respond to their customer's queries?",
"intent": "Remove",
"type": "Test "
},
{
"text": "Am i responsible to browse through my content and check it?",
"intent": "Browse",
"type": "Test "
},
{
"text": "Browse all the online stores that come under this category.",
"intent": "Browse",
"type": "Test "
},
{
"text": "Where should i click to schedule a delivery?",
"intent": "Schedule",
"type": "Test "
},
{
"text": "if i schedule the delivery person to arrive early, is there an extra fees for that?",
"intent": "Schedule",
"type": "Test "
},
{
"text": "Are these exlusive club memberships for whole life, if I join one of them?",
"intent": "Join",
"type": "Test "
},
{
"text": "I wonder if I another sellers can join in the sale event that I created.",
"intent": "Join",
"type": "Test "
},
{
"text": "Are there any limitations on the basic setup?",
"intent": "Setup",
"type": "Test "
},
{
"text": "How fast can I setup my customer account?",
"intent": "Setup",
"type": "Test "
},
{
"text": "Is it possible to deactivate a feature if I don't like it?",
"intent": "deactivate",
"type": "Test "
},
{
"text": "What if i deactivated my account unintentionally?",
"intent": "deactivate",
"type": "Test "
},
{
"text": "I think i will not be able to finish filling the forms now. can we continue tomorrow?",
"intent": "finish",
"type": "Test "
},
{
"text": "why should I finish filling the forms first? Will i have to re-do them?",
"intent": "finish",
"type": "Test "
},
{
"text": "Why should I shop from this seller?",
"intent": "shop",
"type": "Test "
},
{
"text": "What do i shop for? can you recommend me a few things?",
"intent": "shop",
"type": "Test "
},
{
"text": "Will my items be saved if I leave my shopping cart for a long time?",
"intent": "Leave",
"type": "Test "
},
{
"text": "Where to leave a comment if I am not satisfied with the product?",
"intent": "Leave",
"type": "Test "
},
{
"text": "Can someone else try your products virtually using my account?",
"intent": "Try",
"type": "Test "
},
{
"text": "After I try a product, is it allowed to take a screenshot?",
"intent": "Try",
"type": "Test "
},
{
"text": "Will the customers be interested in the new products I am trying to launch?",
"intent": "Launch",
"type": "Test "
},
{
"text": "I want to launch some products outside this region because there my products are in high demand.",
"intent": "Launch",
"type": "Test "
},
{
"text": "What options do you have to help disabled people access your website?",
"intent": "access",
"type": "Test "
},
{
"text": "How soon can I get full access to my online store that I recently setup?",
"intent": "access",
"type": "Test "
},
{
"text": "What does autofill do?",
"intent": "Autofill",
"type": "Test "
},
{
"text": "I would like to autofill all my payment details quickly but the feature is disabled for some reason.",
"intent": "Autofill",
"type": "Test "
},
{
"text": "Everytime I can't understand a text or an image, please check if I want to zoom_out.",
"intent": "zoom_out",
"type": "Test "
},
{
"text": "What if I ask you to zoom_out in the middle of a demo?",
"intent": "zoom_out",
"type": "Test "
},
{
"text": "What do I have to do in order to lift a ban?",
"intent": "Ban",
"type": "Test "
},
{
"text": "I want to ban a seller for misbehavior and rude language. How do i do that`?",
"intent": "Ban",
"type": "Test "
},
{
"text": "I want to unblock my favorite store but It is not clear in your help section how to do it.",
"intent": "Unblock",
"type": "Test "
},
{
"text": "Will you unblock someone if they send you an email with explanation for their action?",
"intent": "Unblock",
"type": "Test "
},
{
"text": "I have received the order twice, i just want to keep only one. So, I will reject it.",
"intent": "Reject",
"type": "Test "
},
{
"text": "where should i notify if i reject an order?",
"intent": "Reject",
"type": "Test "
},
{
"text": "I usually select my own products but sometimes I might need your help. ",
"intent": "Select",
"type": "Test "
},
{
"text": "will you have me select the template of my online store?",
"intent": "Select",
"type": "Test "
},
{
"text": "Am i required to enter my banking details?",
"intent": "Enter",
"type": "Test "
},
{
"text": "I would like to enter a quiz contest but don't know how to find out which stores have one going on.",
"intent": "Enter",
"type": "Test "
},
{
"text": "would slide feature help me to compare two products side by side?",
"intent": "Slide",
"type": "Test "
},
{
"text": "The slide bar is way too fast, it doesn't stop where I want it to.",
"intent": "Slide",
"type": "Test "
},
{
"text": "How to pick a delivery from your warehouse?",
"intent": "Pick",
"type": "Test "
},
{
"text": "I will pick up my order on my own, please tell me where to go.",
"intent": "Pick",
"type": "Test "
},
{
"text": "What is the best filter to apply if I do not want to see overrated products?",
"intent": "Filter",
"type": "Test "
},
{
"text": "Can you filter out all the items that I have alredy bought once?",
"intent": "Filter",
"type": "Test "
},
{
"text": "Are there any implications if I you read about a product to me many times?",
"intent": "Read",
"type": "Test "
},
{
"text": "read the return policy to me.",
"intent": "Read",
"type": "Test "
},
{
"text": "Do not make my products trend on the website until you have an approval from me.",
"intent": "Trend",
"type": "Test "
},
{
"text": "What is this new trend all about?",
"intent": "Trend",
"type": "Test "
},
{
"text": "Should I follow a store if I know there have been frauds reported by other customers?",
"intent": "Follow",
"type": "Test "
},
{
"text": "We would like to follow some trendy stores for this product.",
"intent": "Follow",
"type": "Test "
},
{
"text": "how come my message always end up in customer's spam folder?",
"intent": "message",
"type": "Test "
},
{
"text": "Do you recommend connecting with customers by sending a message?",
"intent": "message",
"type": "Test "
},
{
"text": "Can you help me edit a comment after I post it?",
"intent": "comment",
"type": "Test "
},
{
"text": "There is a hateful comment on my online store, I would like to complain about it.",
"intent": "comment",
"type": "Test "
},
{
"text": "What if my poduct is delayed, can I bargain for a better price?",
"intent": "bargain",
"type": "Test "
},
{
"text": "I would like to bargain for a good price as you got some new customers via my referal. ",
"intent": "bargain",
"type": "Test "
},
{
"text": "Everytime I read a contract, please ask me if I want to zoom_in on terms and conditions.",
"intent": "zoom_in",
"type": "Test "
},
{
"text": "What if I ask you to zoom_in into the stores that offer this product?",
"intent": "zoom_in",
"type": "Test "
},
{
"text": "We would like to activate our online store again after we were banned?",
"intent": "Activate",
"type": "Test "
},
{
"text": "What if do not activate my account for months?",
"intent": "Activate",
"type": "Test "
},
{
"text": "As a customer, i would like a demo of the product that I plan to buy.",
"intent": "demo",
"type": "Test "
},
{
"text": "A demo really helps us customers to make an informed decision about buying a product.",
"intent": "demo",
"type": "Test "
},
{
"text": "Am I supposed to discover new products on my own or can I get some assistance?",
"intent": "discover",
"type": "Test "
},
{
"text": "what does discover button do?",
"intent": "discover",
"type": "Test "
},
{
"text": "Are you going to release all the invoices of the current billing cycle soon?",
"intent": "release",
"type": "Test "
},
{
"text": "I would like to be notified about the next release of products in this range.",
"intent": "release",
"type": "Test "
},
{
"text": "I want to unlock as many deals as possible.",
"intent": "unlock",
"type": "Test "
},
{
"text": "Is this coupon valid to unlock the deal?",
"intent": "unlock",
"type": "Test "
},
{
"text": "Redeem this voucher code.",
"intent": "Redeem",
"type": "Test "
},
{
"text": "How does it benefit me to redeem this voucher?",
"intent": "Redeem",
"type": "Test "
},
{
"text": "I need to sign_up on a store but I have no clue where to go from here.",
"intent": "Sign_up",
"type": "Test "
},
{
"text": "Is a sign_up considered valid if it is done with someone else's details?",
"intent": "Sign_up",
"type": "Test "
},
{
"text": "when should I see a store's latest products listings?",
"intent": "See",
"type": "Test "
},
{
"text": "If I want to see more, what should I do?",
"intent": "See",
"type": "Test "
},
{
"text": "if I bookmark an out of stock product, will you let me know when its available?",
"intent": "Bookmark",
"type": "Test "
},
{
"text": "are there any discounts on the products if I bookmark them?",
"intent": "Bookmark",
"type": "Test "
},
{
"text": "Would it be possible to donate for some noble cause after I pay for the items?",
"intent": "Donate",
"type": "Test"
},
{
"text": "How do I pledge to donate some money to an ngo on your website?",
"intent": "Donate",
"type": "Test"
}
]