Upload 2 files
Browse files- objections.csv +50 -0
- recommendations.csv +51 -0
objections.csv
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Customer Objection,Salesperson Response
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"""I don't have the budget for this.""","""I understand. Would it help if we could break the payment into more manageable installments?"""
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"""I'm not interested right now.""","""I completely understand. When would be a better time for us to revisit this?"""
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"""Your competitor offers a better deal.""","""I appreciate your feedback. What aspects of their offer are most important to you?"""
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"""I need to think about it.""","""Absolutely, take your time. What specific concerns or questions can I help address to aid your decision?"""
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"""I don't have the time to deal with this.""","""I can appreciate your busy schedule. Would a brief 10-minute call later work better for you?"""
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"""I’ve tried something similar before, and it didn’t work.""","""I’m sorry to hear that. What didn’t work last time, and how do you think we could make it different?"""
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"""I don’t understand how this works.""","""I’d be happy to explain further. What part would you like more clarification on?"""
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"""I need approval from my boss/partner.""","""Of course, I understand. What would you need from me to help you present this to them?"""
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"""It’s too expensive.""","""I understand the concern. Would it help if we could show you how the value of our product offsets the cost?"""
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"""We’re happy with our current solution.""","""That’s great! What’s working well with your current solution? Maybe we can offer something that complements it."""
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"""I don’t trust new products.""","""I understand your hesitation. What would make you feel more confident in trying something new?"""
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"""I’ve never heard of your company before.""","""I understand. Let me provide you with some information on how we’ve helped similar businesses in your industry."""
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"""I can’t make a decision without more information.""","""Of course. What specific details do you need to feel more confident in your decision?"""
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"""Your product is too complicated.""","""I understand the concern. Our team is here to support you and can provide training to make the transition smooth."""
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"""We don’t need this right now.""","""I get it. What challenges are you currently facing that we might be able to address in the future?"""
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"""I don't like the terms and conditions.""","""I see, thank you for bringing that up. Can you tell me what specifically concerns you about the terms?"""
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"""I'm already under contract with another company.""","""That’s understandable. When is your contract up for renewal? We can schedule a time to talk about it."""
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"""I don’t believe it will make a difference.""","""I see where you're coming from. If you could see one key benefit of our product, would that help in your decision?"""
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"""I don’t see the ROI.""","""Let’s take a look at the potential return on investment based on your current situation. It might surprise you."""
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"""We’ve had bad experiences with similar products.""","""I’m sorry to hear that. Let’s discuss what went wrong last time and see how we can ensure a better experience."""
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"""The setup process looks too complicated.""","""I understand. Our team provides full support to make the setup process as smooth and simple as possible."""
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"""I don't see the need for this.""","""I understand. Can you share a bit about your current challenges? We may be able to help in ways you hadn't considered."""
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"""Your product doesn’t offer enough features.""","""I understand. What specific features are you looking for? Maybe we have something in our product line that would suit your needs."""
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"""I’m not sure your product is the right fit.""","""I see. What are your key goals, and let's see if we can align them with the solutions we offer?"""
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"""I’ve had bad customer service in the past.""","""I'm truly sorry about that. How can we assure you of a better experience moving forward?"""
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"""I don’t have the capacity to integrate this into our workflow.""","""I understand that concern. Our team can assist with integration, and we also offer training to ensure it’s easy for your team."""
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"""I’m waiting for a promotion or discount.""","""I can see how that would be important. Let’s see if there’s any special offer available right now."""
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"""I’m not the decision-maker.""","""Thanks for letting me know. Who is the best person to speak to, and can I help you provide information for them?"""
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"""I don’t need that many features.""","""That’s okay! We offer options to customize based on what you truly need. Let’s find the right fit."""
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"""I’m not sure this is secure.""","""I completely understand. We’ve taken extensive measures to ensure our product is secure and reliable."""
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"""I don’t have the authority to make a decision.""","""Understood. Can you share what factors you think will be important for the decision-maker?"""
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"""I don't want to commit to a long-term contract.""","""I understand. We offer flexible plans that don’t require long-term commitments. Would that be more comfortable?"""
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"""I don’t think I need support after the purchase.""","""I see. While our product is user-friendly, our support team is available should you need assistance at any time."""
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"""Your product seems too new.""","""I understand the concern. Our product has already helped other companies in similar industries."""
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"""I’m not ready to switch yet.""","""I get that. What might help you feel more comfortable when you are ready to make a change?"""
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"""I don’t see how this will improve efficiency.""","""Let’s walk through how our solution can help streamline your processes and save time."""
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"""I’ve had issues with your customer service before.""","""I apologize for the inconvenience. I’d like to ensure your experience is better this time. How can I help?"""
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"""I don’t want to sign up for a subscription.""","""I understand. We offer one-time payment options as well. Would that be of interest to you?"""
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"""I don’t have the resources for this right now.""","""I see. What if we help you implement this with minimal resources on your end, and provide full support?"""
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"""Your product doesn’t integrate with our systems.""","""Thanks for pointing that out. Let’s explore what integrations we can offer or how we can help you with a custom solution."""
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"""I don't see how this fits into our current strategy.""","""Let’s take a look at your strategy and see how our product can support or enhance your objectives."""
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"""I’m not sure if I’m the right person to make this decision.""","""No problem! Can you point me in the direction of the person responsible for this decision?"""
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"""I don’t think your product is mature enough.""","""I understand. We’ve made significant improvements, and I’d love to show you how our product has evolved."""
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"""I need to consult with my team.""","""Of course, it’s important to have everyone on board. Would you like me to provide any materials for your team?"""
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"""I don't see the added value.""","""Let’s go over the specific ways this can add value to your business. How do you measure value in similar solutions?"""
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"""I’ve already made my decision.""","""I understand. Could you let me know what influenced your decision? Maybe I can provide additional insight."""
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"""This isn’t a priority for us right now.""","""I understand. When would be a better time to discuss this when priorities shift?"""
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"""I’m not sure this will work for my specific industry.""","""I see. We’ve worked with companies in your industry before. Let me show you some examples of how we’ve helped."""
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"""We don’t have the manpower to implement this.""","""I understand. Our team provides full onboarding and support to ensure a smooth transition with minimal effort on your part."""
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recommendations.csv
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id,product_uid,product_title,product_description,search_term,relevance,name,value
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1,10001,Casual White Shirt,"A comfortable white cotton shirt, perfect for casual wear.","shirts, casual, cotton",0.9,Color,White
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2,10002,Formal Black Shirt,A sleek black shirt suitable for formal events.,"shirts, formal, black",0.95,Color,Black
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3,10003,Blue Denim Jacket,A classic blue denim jacket for any season.,"jackets, denim, blue",0.85,Material,Denim
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4,10004,Red Floral Dress,A beautiful red dress with floral prints.,"dresses, floral, red",0.9,Pattern,Floral
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5,10005,Slim Fit Jeans,Stylish slim fit jeans available in various sizes.,"jeans, slim fit, denim",0.88,Fit,Slim Fit
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6,10006,Classic Black Blazer,A classic black blazer for business meetings.,"blazers, formal, black",0.92,Color,Black
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7,10007,Summer Yellow T-shirt,Lightweight yellow t-shirt ideal for summer.,"t-shirts, summer, yellow",0.86,Fabric,Cotton
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8,10008,Winter Woolen Scarf,A cozy woolen scarf to keep you warm during winters.,"scarves, woolen, winter",0.91,Material,Wool
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9,10009,Brown Leather Boots,Durable brown leather boots for outdoor activities.,"boots, leather, brown",0.93,Material,Leather
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10,10010,Black High Heels,Elegant black high heels for parties.,"heels, black, party",0.89,Heel Type,Stiletto
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11,10011,Cotton Pajama Set,A soft cotton pajama set for comfortable sleep.,"pajamas, sleepwear",0.87,Fabric,Cotton
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12,10012,Beige Chinos,Stylish beige chinos for casual outings.,"chinos, casual, beige",0.9,Color,Beige
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13,10013,Green Maxi Skirt,A flowing green maxi skirt for summer.,"skirts, maxi, green",0.88,Length,Maxi
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14,10014,Grey Woolen Coat,A warm woolen coat for harsh winters.,"coats, woolen, grey",0.92,Material,Wool
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15,10015,Black Leather Handbag,A versatile black leather handbag.,"handbags, leather, black",0.93,Material,Leather
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16,10016,Pink Woolen Sweater,A cozy pink sweater made of high-quality wool.,"sweaters, woolen, pink",0.9,Color,Pink
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17,10017,White Ankle Socks,Comfortable white ankle socks for daily use.,"socks, white, cotton",0.85,Length,Ankle
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18,10018,Grey Joggers,Stretchy grey joggers for workouts or lounging.,"joggers, workout, grey",0.88,Fabric,Polyester
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19,10019,Red Cotton Kurti,A traditional red kurti made from soft cotton.,"kurtis, red, cotton",0.9,Fabric,Cotton
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20,10020,Blue Canvas Sneakers,Casual blue sneakers made from durable canvas.,"sneakers, canvas, blue",0.9,Material,Canvas
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21,10021,Black Track Jacket,A sporty black track jacket with zip closure.,"jackets, track, black",0.89,Closure,Zipper
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22,10022,Beige Summer Hat,A stylish beige hat to protect you from the sun.,"hats, summer, beige",0.9,Material,Straw
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23,10023,Silver Hoop Earrings,Simple silver hoop earrings for daily wear.,"earrings, silver, hoops",0.91,Material,Silver
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24,10024,Brown Leather Wallet,A compact brown leather wallet for men.,"wallets, leather, brown",0.92,Material,Leather
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25,10025,Black Aviator Sunglasses,Trendy black aviator sunglasses with UV protection.,"sunglasses, black",0.93,Frame,Aviator
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26,10026,Yellow Raincoat,Waterproof yellow raincoat with a hood.,"raincoats, yellow, waterproof",0.9,Material,Nylon
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27,10027,Green Camouflage Backpack,A durable backpack with a green camouflage design.,"backpacks, green, camouflage",0.91,Capacity,20L
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28,10028,Black Running Shoes,Lightweight black running shoes for marathon training.,"shoes, running, black",0.93,Sole Type,Rubber
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29,10029,Navy Blue Blouse,A chic navy blue blouse for office wear.,"blouses, blue, office",0.88,Color,Navy Blue
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30,10030,Orange Tank Top,A breathable orange tank top for summer workouts.,"tops, tank, orange",0.86,Fabric,Spandex
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31,10031,Black Velvet Dress,A luxurious black velvet dress perfect for evening parties.,"dresses, velvet, black",0.92,Fabric,Velvet
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32,10032,White Denim Skirt,A stylish white denim skirt with frayed edges.,"skirts, denim, white",0.88,Color,White
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33,10033,Brown Suede Loafers,Comfortable brown suede loafers for everyday use.,"loafers, suede, brown",0.9,Material,Suede
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34,10034,Floral Print Maxi Dress,A beautiful floral print maxi dress for casual or formal events.,"dresses, floral, maxi",0.91,Pattern,Floral
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35,10035,Gray Wool Sweater,"A cozy gray wool sweater, perfect for colder months.","sweaters, wool, gray",0.93,Color,Gray
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36,10036,White Canvas Sneakers,Classic white canvas sneakers with rubber sole.,"sneakers, canvas, white",0.86,Material,Canvas
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37,10037,Brown Leather Belt,A premium brown leather belt with an adjustable clasp.,"belts, leather, brown",0.92,Material,Leather
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38,10038,Purple Satin Blouse,A delicate purple satin blouse for formal occasions.,"blouses, satin, purple",0.88,Color,Purple
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39,10039,Yellow Floral Bikini,A vibrant yellow floral bikini set for summer.,"bikinis, floral, yellow",0.89,Color,Yellow
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40,10040,Black Faux Leather Jacket,A chic black faux leather jacket with a slim fit.,"jackets, leather, black",0.91,Material,Faux Leather
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41,10041,Red Wool Scarf,A thick red wool scarf to keep you warm during winter.,"scarves, wool, red",0.9,Color,Red
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42,10042,Charcoal Gray Sweatpants,Soft charcoal gray sweatpants for lounging.,"sweatpants, gray, casual",0.87,Color,Charcoal
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43,10043,Black Lace Bra,A sexy black lace bra with intricate patterns.,"bras, lace, black",0.9,Color,Black
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44,10044,Brown Leather Jacket,Stylish brown leather jacket with a zip closure.,"jackets, leather, brown",0.94,Material,Leather
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45,10045,Blue Velvet Shoes,Stunning blue velvet shoes with a comfortable heel.,"shoes, velvet, blue",0.9,Material,Velvet
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46,10046,Pink Satin Robe,A luxurious pink satin robe for ultimate comfort.,"robes, satin, pink",0.92,Color,Pink
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47,10047,Red Leather Crossbody Bag,A trendy red leather crossbody bag for everyday use.,"bags, leather, red",0.93,Material,Leather
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48,10048,White V-neck T-shirt,A comfortable white V-neck t-shirt made from cotton.,"t-shirts, cotton, white",0.86,Neckline,V-neck
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49,10049,Navy Blue Pencil Skirt,A professional navy blue pencil skirt for office wear.,"skirts, pencil, navy",0.88,Color,Navy Blue
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50,10050,Beige Striped Sundress,A light and airy beige striped sundress for hot weather.,"sundresses, stripes, beige",0.89,Pattern,Stripes
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