nileshhanotia commited on
Commit
baaa181
1 Parent(s): c4b5351

Update T2.json

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Files changed (1) hide show
  1. T2.json +9 -44
T2.json CHANGED
@@ -1,7 +1,7 @@
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  {
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  "intents": [
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  {
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- "intent": "scheduling",
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  "examples": [
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  {
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  "prompt": "I’d like to schedule an appointment with Dr. Smith.",
@@ -18,7 +18,7 @@
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  ]
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  },
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  {
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- "intent": "rescheduling",
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  "examples": [
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  {
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  "prompt": "I need to reschedule my appointment that’s set for next Friday.",
@@ -35,7 +35,7 @@
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  ]
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  },
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  {
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- "intent": "canceling",
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  "examples": [
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  {
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  "prompt": "I need to cancel my appointment with Dr. Smith.",
@@ -43,16 +43,16 @@
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  },
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  {
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  "prompt": "What is your policy on canceling appointments?",
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- "response": "Our cancellation policy requires [insert policy details, e.g., a 24-hour notice]. If you need to cancel an appointment, please let us know as soon as possible."
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  },
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  {
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  "prompt": "How will I know if my cancellation went through?",
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- "response": "Once your cancellation is processed, you will receive a confirmation message. If you have not received it within [insert time frame], please contact us."
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  }
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  ]
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  },
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  {
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- "intent": "other_requests",
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  "examples": [
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  {
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  "prompt": "What are your office hours?",
@@ -60,16 +60,16 @@
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  },
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  {
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  "prompt": "Do I need to bring anything special for my visit?",
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- "response": "Please bring [insert required documents, e.g., insurance card, identification, any previous medical records]. If you need more information, let me know!"
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  },
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  {
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  "prompt": "Do you accept my insurance, and what are the payment options?",
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- "response": "We accept various insurance plans. Please provide the name of your insurance provider, and I can check if we are in-network. For payment options, we accept [insert payment methods]."
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  }
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  ]
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  },
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  {
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- "intent": "scheduling_edge_case",
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  "examples": [
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  {
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  "prompt": "Can I schedule an appointment for next year?",
@@ -78,47 +78,12 @@
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  {
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  "prompt": "I want to book an appointment with Dr. Jones, but I heard she’s on vacation.",
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  "response": "Dr. Jones is currently on vacation. I can assist you in booking an appointment with another available doctor or schedule with Dr. Jones once she returns."
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- }
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- ]
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- },
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- {
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- "intent": "rescheduling_edge_case",
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- "examples": [
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- {
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- "prompt": "I need to reschedule, but I’m not sure when I’ll be free.",
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- "response": "If you’re unsure of your availability, you can provide a range of dates and times, and I’ll help you find an available slot."
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  },
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  {
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  "prompt": "Can I schedule an appointment at midnight?",
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  "response": "Our office hours are from 9:00 AM to 5:00 PM. Appointments outside these hours are not available. Please select a time within our office hours."
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  }
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  ]
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- },
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- {
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- "intent": "canceling_edge_case",
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- "examples": [
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- {
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- "prompt": "I need to cancel both of my appointments for next month.",
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- "response": "I can assist with canceling both appointments. Please provide the details of each appointment so I can process the cancellations."
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- },
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- {
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- "prompt": "My assistant made this appointment, but I need to cancel it.",
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- "response": "I can help you cancel the appointment made by your assistant. Please provide the appointment details so I can proceed with the cancellation."
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- }
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- ]
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- },
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- {
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- "intent": "other_requests_edge_case",
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- "examples": [
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- {
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- "prompt": "Can I get an appointment outside your usual hours due to my work schedule?",
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- "response": "We generally operate within standard office hours. However, I can check if any exceptions can be made or offer alternative options."
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- },
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- {
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- "prompt": "Can you provide a detailed overview of the procedure for my upcoming surgery?",
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- "response": "For detailed information about your surgery procedure, please consult with your doctor or the medical team. I can assist with general information or connect you to a representative."
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- }
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- ]
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  }
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  ]
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  }
 
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  {
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  "intents": [
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  {
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+ "intent": "booking_appointment",
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  "examples": [
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  {
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  "prompt": "I’d like to schedule an appointment with Dr. Smith.",
 
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  ]
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  },
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  {
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+ "intent": "rescheduling_appointment",
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  "examples": [
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  {
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  "prompt": "I need to reschedule my appointment that’s set for next Friday.",
 
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  ]
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  },
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  {
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+ "intent": "canceling_appointment",
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  "examples": [
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  {
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  "prompt": "I need to cancel my appointment with Dr. Smith.",
 
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  },
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  {
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  "prompt": "What is your policy on canceling appointments?",
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+ "response": "Our cancellation policy requires a 24-hour notice. If you need to cancel an appointment, please let us know as soon as possible."
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  },
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  {
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  "prompt": "How will I know if my cancellation went through?",
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+ "response": "Once your cancellation is processed, you will receive a confirmation message. If you have not received it within an hour, please contact us."
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  }
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  ]
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  },
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  {
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+ "intent": "providing_information",
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  "examples": [
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  {
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  "prompt": "What are your office hours?",
 
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  },
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  {
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  "prompt": "Do I need to bring anything special for my visit?",
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+ "response": "Please bring your insurance card, identification, and any previous medical records. If you need more information, let me know!"
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  },
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  {
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  "prompt": "Do you accept my insurance, and what are the payment options?",
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+ "response": "We accept various insurance plans. Please provide the name of your insurance provider, and I can check if we are in-network. For payment options, we accept credit cards and cash."
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  }
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  ]
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  },
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  {
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+ "intent": "handling_edge_cases",
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  "examples": [
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  {
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  "prompt": "Can I schedule an appointment for next year?",
 
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  {
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  "prompt": "I want to book an appointment with Dr. Jones, but I heard she’s on vacation.",
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  "response": "Dr. Jones is currently on vacation. I can assist you in booking an appointment with another available doctor or schedule with Dr. Jones once she returns."
 
 
 
 
 
 
 
 
 
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  },
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  {
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  "prompt": "Can I schedule an appointment at midnight?",
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  "response": "Our office hours are from 9:00 AM to 5:00 PM. Appointments outside these hours are not available. Please select a time within our office hours."
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  }
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  ]
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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  }
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  ]
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  }