class AppointmentScheduler: def __init__(self): self.state = "greeting" self.patient_info = {} def handle_incoming_speech(self, full_sentence): self.transcription_response = full_sentence.lower() if "goodbye" in self.transcription_response: return "Goodbye! Have a great day!" if self.state == "greeting": llm_response = "Good morning! Thank you for calling Dr. Smith's office. How can I assist you today?" self.state = "collecting_name" elif self.state == "collecting_name": if len(self.transcription_response.split()) >= 2: # Basic check for full name llm_response = "I’d be happy to help you book an appointment. Can I have your full name, please?" self.state = "collecting_contact" else: llm_response = "Could you please provide your full name?" elif self.state == "collecting_contact": if self.validate_name(self.transcription_response): # Validate name self.patient_info['name'] = self.transcription_response llm_response = "Thank you. Can I have your contact number, please?" self.state = "understanding_needs" else: llm_response = "Sorry, I didn't get that. Could you please repeat your full name?" elif self.state == "understanding_needs": if self.validate_phone_number(self.transcription_response): # Validate phone number self.patient_info['contact'] = self.transcription_response llm_response = "What is the reason for your visit? This helps us allocate the right amount of time for your appointment." self.state = "checking_availability" else: llm_response = "That doesn't seem to be a valid contact number. Please provide a valid phone number." elif self.state == "checking_availability": self.patient_info['reason'] = self.transcription_response llm_response = "When would you prefer to schedule your appointment? I’ll check the available slots for that day." self.state = "confirming_appointment" elif self.state == "confirming_appointment": self.patient_info['preferred_time'] = self.transcription_response llm_response = "I have received your request. Please wait while I check availability." # Add logic for checking appointment availability # Proceed with state transition self.state = "providing_additional_info" elif self.state == "providing_additional_info": llm_response = "Is there anything else I can help you with today? If you have any questions before your appointment, feel free to call us." self.state = "greeting" else: llm_response = "I'm sorry, I didn’t understand that. Could you please clarify?" return llm_response def validate_phone_number(self, phone_number): # Placeholder validation logic return True if len(phone_number) == 10 and phone_number.isdigit() else False def validate_name(self, name): return True if len(name.split()) >= 2 else False