Resume_str
stringlengths 577
28.3k
| Category
stringclasses 24
values |
|---|---|
organization development consultant executive profile proven business leader extensive consulting experience award winning executive coach 15 years experience internal external organization development consultant pragmatic critical creative thinker works leaders meet business challenges increasing individual organizational development exceptional ability identify obstacles implement processes achieve targeted results professional experience january 2006 current company name city state organization development consultant consulted ca public utility commission puc executive director senior team design deliver initiative engage 800 employees organization wide culture change work included interviewing executive staff designing facilitating meetings coaching executive staff cultural shift hierarchical participative enabled puc compete deregulated environment designed delivered team four consultants initiative provide appreciative inquiry innovative method improve aspects service delivery county residents initiative culminated oneday conference 400 sacramento county employees order practice new skills project teams established lead implementation appreciative inquiry throughout organization coauthored county sacramento book success facilitated team 40 colleagues controversial group discussions nyc citizens budget commission planning session attended 600 participants issues successfully prioritized set stage commissioners use decision making upcoming budget designed implemented innovative 8week job search training program increased placement 20 training organization january 2004 january 2006 company name city state staff liaison established countys first youth center forging alliances internal external stakeholders improved performance literacy program staff manage caseloads increase client participation providing leadership coaching transformed governance committee jeopardy losing funding successful operational team met deadline awarded funding january 2000 january 2001 company name city state organization development consultant developed led organizations first corporate education department integrating aligning four autonomous underperforming district offices resulting improved training services 6000 person organization managers reported transfer training staff dramatically improved customer service improved delivery training increased use training services throughout organization managing staff 21 training professionals instituting performance standards assessment processes peer coaching increased quality customer service 45 coaching crossfunctional team develop dysfunctional culture one valued collaboration rewarded teamwork january 1995 january 2000 company name city state organization development consultant coached ceo bio tech startup change leadership style controlling collaborative resulting successful restructure executive team developed culture involvement responsibility resulting fda deadlines met ipo successfully secured consulting senior leadership team direct reports increased leadership capabilities senior team coaching consulting executive team team development included improved decisionmaking strategic thinking systems thinking resulting reduced conflict throughout organization increased retention leadership team members january 1981 january 1993 company name city state cofoundervice president increased sales 20000 12 million five years managed 1520 remodeling projects annually awardwinning designbuild residential remodeling business education professional school psychology certified executive coach jfk university state management organizational change leadership master arts management organizational change leadership ramapo college new jersey sociology bachelor arts sociology work history company name skills book budget coach coaching ca consulting client customer service decisionmaking decision making delivery designing functional leadership team development director managing meetings processes quality sales strategic thinking systems thinking teamwork additional information awards certifications received 3 excellence awards recognition leadership initiative healthcare executives awarded contractor year award big 50 award coowned company bcoach systems llc coach2 training program professional affiliations national organization development network odn new jersey organizational development njod northern new jersey american society training development atd | AUTOMOBILE |
recruiter tax exempt markets professional summary experienced recruitment professional driven passion uncovering top talent seeking join forwardthinking organization challenging dynamic leadership role core qualifications cold calling passive sourcing full cycle recruitment project management relationship managment crm ats systems budget planning management team management implementation new ideasservice salarypay negotiation experience company name january 2015 current recruiter tax exempt markets city state launched implemented innovative efficient recruitment efforts fortune 500 financial services firm within niche market segment successfully managing relationships 26 rvps 4 svps spearheaded new recruitment efforts within retirement advisory distribution channel becoming 1st dedicated recruiting partner increased new licensed financial advisor hires 31 2014 75 2015 hitting 116 goal efficiently manage minimal recruiting budget averaging cost per hire 320 2015 effectively maintain positive relationships divisional rvp managing expectations hiring needs forecasting future opportunities implement new recruitment tools resources tracking systems order uncover passive active candidates member retirement advisory distribution senior leadership huddles offering recruitment strategies territories opportunity executive leaders company name may 2011 january 2015 project manager healthcare city state managed enterprise client relationships throughout highvalue candidate recruitment projects efficiently allocating human capital resources achieve success client agency served face program client creating launching monitoring favorable sourcing strategy maximize clients roi successfully utilized various recruitment networking sources tactics uncover qualified talent conducted client kickoff calls gather critical information required plan successful campaigns led managed team talent strategists virtual screeners closed 400000 revenue 2013 600000 2014 responsible 150000 repeat revenue 2013 250000 2014 collaborated internal sales leadership member pricing team forecast demand resources required estimated outcome allowing sales teams set achievable client expectations success metrics utilized various recruitment methods source qualified talent including niche sites association sites resume databases social media passive sourcing winner multiple quarterlong contests including repeat revenue customer satisfaction scores sales satisfaction scores recognized project manager quarter q1 2012 company name january 2010 may 2011 senior healthcare recruiter city state created longlasting profitable relationships clients hiring managing healthcare staff 90 licensed professionals generated new business prospecting hot leads cold calls referrals led team generating 487 increase annual net income 2010 600 increase 2011 effectively cold called recruited average 30 medical professionals per day surpassing daily quotas conducted inperson sales calls cold visits major healthcare centers chicago surrounding areas successfully negotiated mutually beneficial client rates employee wages effectively hired placed top 8 grossing external employees amassing 250000 sales recruited placed 2 medical professionals direct hire positions adding 16500 bottom line implemented contests events creatively engage clients resulting increased activity ensured adherence joint commission standards compliance credentialing employees clients selected among senior recruiters district construct business plan reopen milwaukee staffing office top performer r2 professional recruiter training company name august 2007 january 2010 assistant supervisorhead bartender city state company name july 2006 august 2008 key hourly manager city state education lewis university may 2009 bachelors science business administration city state business administration skills agency budget business plan client clients customer satisfaction databases financial financial advisor forecasting hiring leadership managing market office enterprise networking pricing recruiting recruitment recruiter sales sourcing strategy staffing | HEALTHCARE |
plannerscheduler summary highly motivated effective communicator problem solver works well team members groups diverse backgrounds pursuing exciting new career health field highlights certified nurse assistant strong verbal communication skills strong written skills green belt qualified lean sigma cpr certified microsoft office suite strong attention detail effective time manager accomplishments achieved sailor year nas oceana virginia beach va 1999 achieved 4 naval achievement medals advanced field work chevron coalinga maintenance planner 1 year experience plannerscheduler nov 2011 jan 2015 company name city state determine schedules sequences assignments work activities based work priority quantity equipment skill personnel monitor employees work levels review work performance monitor tool part inventories condition maintenance shops ensure adequate working conditions investigate accidents injuries prepare reports findings compile operational personnel records time production records inventory data repair maintenance statistics test results develop implement evaluate maintenance policies procedures conduct arrange worker training safety repair maintenance techniques operational procedures equipment use inspect monitor work areas examine tools equipment provide employee safety training prevent detect correct unsafe conditions violations procedures safety rules requisition materials supplies tools equipment replacement parts participate budget preparation administration coordinating purchasing documentation monitoring departmental expenditures meet vendors suppliers discuss products used repair work compute estimates actual costs factors materials labor outside contractors confer personnel management engineering quality control customer union workers representatives coordinate work activities resolve employee grievances identify review resource needs develop implement electronic maintenance programs computer information management systems maintenance head operator oct 2010 nov 2011 company name city state use tools ranging common hand power tools hammers hoists saws drills wrenches precision measuring instruments electrical electronic testing devices perform routine preventive maintenance ensure machines continue run smoothly building systems operate efficiently physical condition buildings deteriorate inspect operate test machinery equipment diagnose machine malfunctions diagnose mechanical problems determine correct checking blueprints repair manuals parts catalogs necessary inspect drives motors belts check fluid levels replace filters perform maintenance actions following checklists clean lubricate shafts bearings gears parts machinery record type cost maintenance repair work repair replace defective equipment parts using hand tools power tools reassemble equipment align balance new equipment installation train manage maintenance personnel subcontractors monitor tool part inventories condition maintenance shops ensure adequate working conditions compile operational personnel records time production records inventory data repair maintenance statistics test results develop implement evaluate maintenance policies procedures examine objects systems facilities analyze information determine needed installations services repairs inspect monitor work areas examine tools equipment provide employee safety training prevent detect correct unsafe conditions violations procedures safety rules requisition materials supplies tools equipment replacement parts aviation machinist mechanic dec 1990 dec 2006 company name city state implement airfield safety procedures ensure safe operating environment personnel aircraft operation monitor arrival parking refueling loading departure aircraft train operations staff read interpret maintenance manuals service bulletins specifications determine feasibility method repairing replacing malfunctioning damaged components inspect completed work certify maintenance meets standards aircraft ready operation conduct routine special inspections required regulations examine inspect aircraft components including landing gear hydraulic systems deicers locate cracks breaks leaks problems replace repair worn defective damaged components using hand tools gauges testing equipment measure parts wear using precision instruments test operation engines systems using test equipment ignition analyzers compression checkers distributor timers ammeters obtain fuel oil samples check contamination reassemble engines following repair inspection reinstall engines aircraft read interpret pilots descriptions problems diagnose causes examine engines specially designed openings working ladders scaffolds use hoists lifts remove entire engine aircraft remove install aircraft engines using hoists forklift trucks inventory requisition order supplies parts materials equipment communicate workers coordinate fitting alignment heavy parts facilitate processing repair parts confer supervisors coordinate operations activities within departments plan establish work schedules assignments production sequences meet production goals inspect materials products equipment detectdefects malfunctions conduct employee training equipment operations work safety procedures assign employee training experienced workers keep records employees attendance hours worked requisition materials supplies equipment parts repair services maintain operations data time production cost records prepare management reports production results confer management subordinates resolve worker problems complaints grievances education high school diploma jun 1989 south albany high school city state technical training certified nurse assistant westhills college city state usa continuing education complete bsn transfer fresno state skills state certified nurse assistant green belt lean sigma health care provider cpr qualified | AVIATION |
vice president summary seeking programproject management position utilize expand talents knowledge experience experience vice president 012011 current company name city state manage cross functional cross business unit projects reduce expenses best utilitize company resources site strategies divestitures create repeatable reporting processes data support current future projects designed project plan templates future project managers board new consumer customers 120 days 90 days less depending size prospective customer created document repository future project managers create maintain strategic reports senior management risk management analyst vice president 012007 012011 company name city state managed cross functional cross business unit projects identify consumer loans commercial bank work business ensure coding correct taking necessary steps loans exit develop credit file checklists product specific coding matrices green light memo tools streamline assist business meeting risk requirements participated writing several chapters commercial banking decentralized policies procedures annual reviews ach facilities gfcids gfpids cagids continuity business pse guidelines developed annual review process cbtx worked business bring loans compliance developed training gfcid gfpids cagids business worked closely rms rsos ensure classifiably managed loans proper global risk reporting identifications managed derivative facility process cbtx decentralized central region including documentation system input reporting reengineered derivative process regions us local commercial bank updated coding programming facility data input template crms managed data quality initiatives usciti commercial bank ccb systems reengineered credit authority delegation process cbtx later regions us local commercial bank maintain credit authority delegation database reporting documentation uslcb presently cob coordinator risk organizations texas california create various monthly risk reports management project manager vice president 012003 012007 company name city state managed large scale projects 40 hours effort budgets greater 200k facilitated requirements gathering business partners documentation created project documentation following software development life cycle sdlc guidelines liaison business partners technology teams reported status updates senior management technology commercial businesses analyzed resolved target problems effective solutions complied project policy procedures use mystic system wrote compliance initiatives corporate security policies provided application support saratoga tcl pcfs2000 stucky davox nice designed supported reports crystal reports business system analyst associate vice president 012000 012003 company name city state researched technology business solutions increase efficiency revenues liaison business partners technology teams commercial business lending small business finance public finance manufactured home finance customers reported communicated status senior management managed conversion project dos based tcl windows tcl commercial lending customer created andor modified numerous crystal reports commercial lending customer improving efficiency provided support maintenance saratoga tcl pcfs 2000 soft laser pro lending micro soft desktop programs managed organized moves business partners analyzed resolved target problems effective solutions education bcis degree northlake college city state gpa gpa 30 gpa 30 bcis degree north central texas college city state gpa gpa 335 gpa 335 interests church activities baseball football spectator gardening community leader volunteer organizations 1998 2001 board member commissioner lewisville baseball association 2004 present casa denton county advisory board member 2009 present lewisville task force founding board member 2010 present lewisville independent school district board trustees 2015 present denton county appraisal district board additional information interests church activities baseball football spectator gardening community leader volunteer organizations 1998 2001 board member commissioner lewisville baseball association 2004 present casa denton county advisory board member 2009 present lewisville task force founding board member 2010 present lewisville independent school district board trustees 2015 present denton county appraisal district board skills streamline banking budgets business solutions commercial lending conversion credit crystal reports database documentation dos senior management finance functional laser windows 2000 nice policies processes coding programming quality reporting requirements gathering rms sdlc software development strategic tcl | BANKING |
housekeeper professional summary dependable trustworthy housekeeper works well others believes working hard satisfy customer dedicated energetic housekeeping professional works well fastpaced highpressure environments reliable responsible positive attitude skill highlights customeroriented organized selfdirected hardworking exceptional time management decision making skills work experience company name january 2014 current housekeeper city state general housekeeping responsibilities kitchen bathroom cleaning hand dust office furniture vacuum mop floors trash removal patio cleaning recycling able clean maintain home every two weeks always great communicating relationship flexible schedule sajeda believe working hard achieving tasks hand kind friendly resulted great relationship 8165002786 company name january 2014 current housekeeper city state general housekeeping responsibilities kitchen bathroom cleaning polish furniture dustingdishes vacuum mop floors wash dry fold put away laundry linens ironing make beds organizing cabinet cleaning refrigerator oven cleaning recycling empty trash bins task stephanie asked able complete within time needed result hard work thorough cleaning earned stephanies trust confidence clean care home week 5712360017 company name october 2013 current housekeeper city state general housekeeping responsibilities kitchen bathroom cleaning hand dust office furniture change lines making beds washdry foldlaundry vacuum mop floors patio cleaning oven refrigerator cleaning recycling dishes ironing pet clean enjoy pleasing customers attentiveness needs schwarz family looks forward caring maintaining home 9183465788 company name april 2012 current housekeepercaregiver city state general housekeeping responsibilities kitchen bathroom cleaning vacuum mop floors changing linens make bed washdryfold put away laundry polish furniture empty trash bins pet clean organize responsibilities drive appointments run errands grocery shopping dedication given ms saft ability rely meet needs 5612663238 company name april 2012 current housekeeper city state work many private homes responsibilities vary home home depending clients needs desires homes general housekeeping duties kitchen bathroom cleaning dusting vacuum mop floors window washing patio cleaning empty trash bins responsibilities include linen changing make beds laundry wash dry fold put away ironing organize refrigerator oven cleaning dishes recycling pet clean many customers live boca raton delray beach boynton beach also clients wellington singer island green acres several months caring clients homes trust ensure satisfaction well maintained home result relationship allowed bring another great cleaner business pleased grateful hard work give refer us friends neighbors goal care clean customers home satisfaction well believe meet goal daily company name may 2013 current housekeeper city state general housekeeping responsibilities kitchen bathroom cleaning polish furniture dusting window washing vacuum mop floors empty trash bins trust dedication thorough caring home given opportunity valued asset 5617127880 company name november 2012 april 2013 housekeeper city state responsibilities going private homes scheduled day time clean maintain residence general housecleaning bathrooms kitchens dusting vacuuming patio cleaning window washing empty waste baskets mopping floors make beds worked two man team listening boss achieving results expected accomplishing duties needed individual home resulted referrals business many satisfied happy customers company name june 2010 october 2011 breakfast chef city state position responsibilities opening hotel restaurant preparing cooking breakfast food order served day create menu items served specials morning relate wait staff kitchen helpers specialsingredients prices inform open doors business cleaned shut kitchen equipment shift cleaned sanitized work areas result great communication wait staff employees breakfast shifts able run smoothly successfully grown 25 sales first season worked goal satisfy customers co workers boss liked enjoyed food sent many compliments chef company name december 1996 september 2009 ownerchef city state owned operated small breakfastlunch diner maine responsibilities purchased prepared cooked food order oversaw staff friendly polite customers created explored new menu items specialty items maintained equipment safe functional working order ensured consistent high quality plate presentation also handled management duties purchases payroll scheduling paying bills hiring firing result many years hard work best achieved many satisfied customers returned everyday basis well state vacationers came back year year education training wiscasset high 1985 high school diploma business city state usa graduated high school didnt expand education school lot hands training learned cooking skills watching chef listening said grew industry cooking skills became fine tuned challenged create new menu ideas searched ways better chef housekeeping started young learned clean kitchen bathroom dust dishes laundry iron worked private homes commercial businesses personal information place birth lowell massachusetts date birth 8th april 1967 present resident lake worth florida sex female status single hobbies travel beach exercise movies skills honest dedicated dependable additional information believe kind friendly best way go life enjoy spending time family friends fun huge desire learn new things look life adventure | CHEF |
mechanical engineering intern summary highly motivated mechanical engineering student eit interested pursuing engaging position corporate setting implement skills honed years engineering background dedicated student problemsolving leadership communication skills along capability build relationships work teamoriented environment highlights proficient solidworks linear control autocad solid mechanics engineering graphics design microsoft word fluid mechanics microsoft powerpoint thermal analysis project management heat transfer time management skills staticsdynamics written verbal communication skills material science engineering probability statistics academic acrylic autocad cad concept engineerintraining estimating drawing graphics design laser material science microsoft excel microsoft powerpoint microsoft word design process progress project management reporting research robotics safety solidworks statistics time management verbal communication skills weighing written experience company name city state mechanical engineering intern 092015 current worked team four people ucsds mae 3 class build mobile robot evaluated parts robot using components springs highspeed motor geared motor analyzed assessed progress project using gantt chart directed group areas design process concept generation energy analysis determined mobility robot estimating energy power transfer occurs motor wheels robot calculated torque wheels friction force floor values factor safety desired time travel autocad software utilization developed drawings clock archived cad files drawing documents implemented cad files lasercamm laser cutter produced designed clock made acryli reportinggrading worked academic employee grader ucsds mae 105 class communicated graded results professor expressed histograms microsoft excel assist assembly manufacture prototypes utilize manufacturing methods fabrication product designs design detail prototypes using solidworks research analyze customer design proposals specifications data company name city state systems engineering intern 052014 032015 responsible operations crystallization robotics compound management use automated instrumentation support protein crystallization efforts assist daily order fulfillment weighing transferring research compounds stock solution preparation rotation education bachelor science mechanical engineering university california city state mechanical engineering engineerintraining eit certified october 2015 interests teaching assistant 2011current ta kindergarten ministry dong shin presbyterian church supervise 20 kindergartens every sunday discipline behave coordinate activities games birthday parties field trips pal partners learning program 2014 academic mentoring third grade students el toyon elementary educationally underrepresented area san diego assisted children academic support moral encouragement additional information volunteer teaching assistant 2011current ta kindergarten ministry dong shin presbyterian church supervise 20 kindergartens every sunday discipline behave coordinate activities games birthday parties field trips pal partners learning program 2014 academic mentoring third grade students el toyon elementary educationally underrepresented area san diego assisted children academic support moral encouragement additional information interests teaching assistant 2011current ta kindergarten ministry dong shin presbyterian church supervise 20 kindergartens every sunday discipline behave coordinate activities games birthday parties field trips pal partners learning program 2014 academic mentoring third grade students el toyon elementary educationally underrepresented area san diego assisted children academic support moral encouragement additional information volunteer teaching assistant 2011current ta kindergarten ministry dong shin presbyterian church supervise 20 kindergartens every sunday discipline behave coordinate activities games birthday parties field trips pal partners learning program 2014 academic mentoring third grade students el toyon elementary educationally underrepresented area san diego assisted children academic support moral encouragement skills academic acrylic autocad cad concept engineerintraining eit estimating drawing graphics design laser material science microsoft excel microsoft powerpoint microsoft word design process progress project management project management proposals reporting research robotics safety solidworks statistics time management verbal communication skills verbal communication skills weighing written | ENGINEERING |
associate claim processormember service advocate summary 29 years working industry puts people forefront business proven track record building maintaining relationships impeccable customer service background objective continue put people first build strong long last relationships use expertise customer service field give customer exceptional experience skills customer service verbal written communication team collaboration problem solving decision making strong analytics strong work ethic working independently team environment strong leadership interpersonal skills experience 052013 current associate claim processormember service advocate company name city state receive calls customers regarding coordination benefits respond accurately promptly customer concerns update system additional insurance information initiate calls providers verify request additional information required accurate processing keep records customer transactions detail comments inquiries organize customer inquiries meet specific time frames examine new claims pertinent information required initial claim entry evaluate apply policies procedures implemented processing claims review execute request internal departments providing feedback findings research execute adjustments claims processed incorrectly resolve claim suspends using proper reference guides systems resolution accountable researching history records determining claim processing issues providing claim status lead processor supervisor review claims coordination benefits medicare medicaid insurance carriers collaborate daily supervisors team leads team members provide exemplary service customers 072011 052013 claim processor company name city state evaluated new provider customer claims information required processing identified claim discrepancies determined appropriate resolution processing determined claims returned denied adjudicated based policy procedure manuals trained temporary staff new hire employees claim processing policies procedures system applications provided feedback management regarding progress temporary staff new hires gave additional training assistance needed reviewed resolved claim inquiries regarding underoverpayments benefits pricing rate issues manually priced claims based provider contract required information participated tested new systems implementation configuration highmark applications prior turnkey evaluated tested new managed care software programs development procedures used verify programs function according user requirements performed plan testing produced status updates management systems used tbs bluechip idm itsformats bluesquared ocr 072010 072011 customer service representative company name city state managed customer provider calls regarding benefits eligibility claims reviewed benefits understanding applications benefits requested identification cards certificates credible coverage collaborated providers resolving claims issues effort provide excellent service members provided timely resolution callback providers customers regarding concerns assisted members online navigation bcbsde website assisted providers navinet systems used tbs bluechip idm itsformats avaya phone system 012008 072009 team leadbluecard host adjustments company name city state provided subject matter direction team members assisted complex claim issues educated team new claim processes new updated procedures system updates performed audits randomly selected letters sent providers provided assistance supervisor managing workflow delegating work based expertise reported systems issues benefit discrepancies configurations analyst developed modified letters providers contacted home plans regarding claim issues participated compiling production reports timesheets management reviewed responded inquiries providers bluecard plans requesting adjustments claims underpaid overpaid maintained production quality standards systems used wgs interplan messaging facets etm ultera networx citrix 042007 012008 edi enrollment specialist company name city state identified resolved discrepancies enrollment applications group transmittals processed request additions changes reinstatements terminations requested additional information needed marketing representatives groups members analyzed group enrollment forms rate tier changes updated mhs facets msiq sliq 122005 042007 underwriting assistant company name city state acted liaison verify research track monitor specific case issues prepared information mgu specific aggregate benefits census reports reviewed census specific aggregate reports correct calculations followed client request acted liaison customer underwriter provided support underwriters quotation process new business gathered input data sales underwriting systems monitor track quote activity education training present behavioral science wilmington university behavioral science 1988 accounting franklin morris business academy accounting 1983 diploma general studies john w hallahan catholic high school general studies skills analyst avaya benefits citrix client direction forms ibm insurance letters mainframe managing marketing messaging sharepoint navigation ocr phone system policies pricing processes progress quality researching research sales supervisor underwriter underwriting website workflow | ADVOCATE |
accountant summary accomplished professional exceptional skills developed diverse demanding business settings delivering outstanding operational financial performance comprehensive knowledge accounting distribution hospitality service operations proven ability establish productive relationships lead train focus staffs improve efficiency accomplish organizational growth productivity objectives strong proficiency identifying responding opportunities improve profitability highlights financial statements general ledgers analysis sap fico module cash management bank reconciliations peachtree budgeting forecasting quickbooks enterprise solutions microsoft office ar ap adp payroll database human resources visual basic oracle experience 012006 012014 accountant company name city state management finance functions preparation budgets forecasts cash flows maintenance financial ledgers accounting processes preparation monthly pl balance sheet implementation maintenance multiple escrow accounts minimize business risk research resolve discrepancies consultant billings interfacing staff members vendors consultants clients build maintain financial models various strategic analyses timely production statutory internal financial reports cash management treasury duties ensuring appropriate systems internal controls implemented maintained well overseeing payroll process 012005 012006 financial analyst company name city state preparation annual budget quarterly forecasts monthly variance reporting monthly variance analysis various projects ad hoc reporting analysis responsible specific general financial activities functions including assistance areas profitability analysis operating expense trends business plan development budgeting cost accounting project accounting areas relating financial managerial accounting analysis maintenance contractual documentation correspondence corporate contracts proposal files reviewing expenses revenues vs budget reforecast analyzing fluctuations involvement direct support operating department management providing accurate timely reports analysis influencing business decisions achievement strategic goals managing databases processes support financial requests 012004 012005 accounting specialist company name city state execution payment accounts payable invoices verifying transaction information scheduling preparing disbursements obtaining authorization payment management revenue sales orders received calculation charges refunds identification delinquent accounts insufficient payments management ar ap aging compliance company standards preparation monthly financial reports collecting analyzing summarizing account information maintenance accounts reconciliation transactions resolving account discrepancies investigating documentation issuing stop payments adjustments maintenance financial security following internal accounting controls 012002 012004 title specialist company name city state reviews titles mortgages documentation timely thorough manner verifies pertinent information title search accompanying documentation resolves problems relating missing incomplete inaccurate contradictory information contained title accompanying documentation reviews completes title update requests communicates regular basis clients responding inquiries manage comprehensive title examination team including practices guidelines processes accordance federalstate laws title insurance underwriting guidelines manage team examiners review title searches determine necessary conditionsrequirements order issueprovide marketableclear title insurance monitoring turnaround time service levels manage projects establish goals improve quality team 012000 012002 general manager company name city state management 124room property primary responsibility overall hotel operation responsible managing 25 employees including hiring coaching new employees evaluating employees performance assisting employees goals prepare review company payroll account receivable account payable responsible settingup new direct bill application incharge getting prompt payment clients time reviewing night audit reports analyze determine companys revenue using yields management system star report areas trend review balance daily report prepare bank deposit bank reconciliation credit card charge back analyze determine business requirements area cost control purchasing reporting requirements maximize revenue minimize cost work well upper management determine companys key requirements goal provide recommendation business development problem solving assist house sales networking property tour maximize occupancy maintain existing business developing customer relation providing excellent service customer appreciation work well clients new business education 022004 master business administration accountancy national university city state accountancy 121999 bachelor science hotel management university nevada las city state hotel management 051997 associate science business administration parkland college city state business administration skills accounting accounts payable adp payroll ad ap audit reports balance balance sheet bank reconciliations bank reconciliation billings budgeting budgets budget business development business plan development cash management coaching consultant contracts cost accounting cost control credit clients databases database documentation finance financial financial reports financial statements forecasting hiring human resources insurance managing managerial accounting microsoft office enterprise networking oracle payroll peachtree problem solving processes proposal purchasing quality quickbooks reporting research sales sap scheduling strategic treasury trend underwriting monthly variance analysis visual basic | ACCOUNTANT |
natural resource specialist gs125 position applying realty specialist generalist department interior interior bureau indian affairs rocky mountain region division real estate services announcement number stimp1087933920cw objective twenty years experience student professional level natural resources professional always goal intention serve protect federal andor trust lands fulfilled bureau indian affairs mission goals protection management trust resources demonstrated good sound conservation practices obtained educational professional experiences natural resources field knowledgeable conservation practices bia agriculture range management policies procedures practices familiar crow land use bill wind river reservations grazing resolution northern cheyennes grazing laws three affiliated tribes grazing resolution experience knowledgeable 25 code federal regulations 162 166 feel established improved management practices agencies served devoted organization committed indian trust land owners tribes tenure federal agencies served education 2004 montana state universitybozeman city state range science bachelor science 2001 little bighorn college city state natural resources associate science 1992 hardin high school city state high school diploma experience january 2013 current company name city state natural resource specialist gs125 manage approximately 98 range units consists tribal allotted government tracts taken area duties require calculate animal unit months aums determine accurate acreage establish conservation plans invoice modify adjust yearly rental rate taams issue 10day show cause letters nonpaymet cancellation letters necessary required work cooperatively tribal natural resource staff members natural resource committee mandan hiidaatsa arikara tribal council required provide technical assistance requested three affiliated tribes updating amending grazingnatural resource resolutions assist noxious weed projects determining taken area acres nontrust onoff acres recently worked partnership tribe 93638 contract complete rangeland inventory providing technical assistance grazing study completed inventory determined accurate range unit boundaries allotments updated stocking rates animal unit months aums identified noxious weed infested areas prepared new permit period required updating grazing resolution sending 18000 authorities grant grazing prividges individual indian interest owners application allocation process establish 5 year range unit permits allocated prepare write notices noncompliance nonpayment trespass livestock 180day notice removal allotment range unit notices permittees land owners tribe direct staff inspecting sending notices taking corrective action trespass livestock range units farm pasture leases currently 700 producing wells fort berthold approximately 400 range unit farm pasture leases responsible identifying planning withdrawing oil gas rightofway existing surface leases responsible sending 180 day notice withdrawing individual allotments majority consent range units investigate determine trespass take corrective action assess penalties oil salt water spills trust property assist oil gasenvironmental mitigation locate investigate trespass scoria pits water depots pipeline take corrective action assess necessary mediate consult give recommendations dispute conflict within range unit farm pasture lease involving permittees landowners oil companies provide assistance locating allotments landowners using arcgis 1051 field determine idle farm pasture tracts using taams query assist realty staff advertising assist realty staff meeting deadlines necessary determine locate current potential homesite leases review acquisition disposal conveyance documents accuracy assist acquistion disposal staff estate planning land exchange gift conveyances respond data calls regional office central office gather compile documentation litigation thoroughly promptly requested provide documentationpackets appeals requested solicitor assigned alternative coordinator agency freedom information act foia requires gather documents files correspondences monitor taams lockbox system pending payments disburse individual interest holders supervise direct duties natural resource staff supervise direct duties agency staff acting superintendent supervisory duties include updating position descriptions rating performance appraisals take corrective action insubordinate nonperforming andor misconduct employees necessary act superintendent absence supervisor kayla danks superintendent 701 6274707 october 2008 january 2013 company name city state soil conservationist gs0457114 responsible managment development conservation plans trust lands allotted tribal crow reservation responsible accurate land classifications farm pasture leases rightsofway conveyance using arcgis work cooperatively federal agencies state agencies crow tribe conservation projects protection trust lands updated established implemented conservation plans expiring farm irrigated dry farmland pasture leases required determine access nonaccess acres irrigable land also included inspecting monitoring utilization proper management farm pasture leases assisted recommends improvements farm pasture leases developed trichomoniasis requirements would amended crow land use bill provided technical services andor field inspections issue resolved coordinated biocontrol project leafy spurge provide maps legal descriptions technical assistance indian trust land owners lessees perform fire duties needed supervisor debbie scott deputy superintendent 406 6384433 june 2006 october 2008 company name city state rangeland management specialist gs045409 conducted rangeland inventory conjunction natural resource conservation services required identification plants ecological sites digitized range data included scanning appoximatley 100 aerial photos contained similarity index calculation animal unit months aums determining stocking rates required using arcgis involved conversion irms taams required encode aums rental rates tracts legal descriptions range units wrote conservation plans meet goals objectives range program responsible monitoring several range units determining use trend responsible asssisting general public general information creating maps updated created maps approximatley 43 range units using arcgis 10 worked conservation projects local government agencies permittees supervisor ramon nation deputy superintendent307 3327810 august 2005 june 2006 company name city state range technician gs045506 compliance monitoring range units northern cheyenne reservation required count identify brands cattle andor horses trespass violation range units gps inspect monitor fencline range unit boundaries tongue river pipeline project assist public agency staff land status questions map request responsible creating maps range units assigned natural resource conservation service liason assisting managment plans area ranchers assist range manager calculating aums determine surplus aums leases supervisor gabe morgan 406 4778242 june 2005 august 2005 company name city state soil conservationist gs45805 conducted approximately 5060 line transects various big horn county ranchers required identifying clipping weighing native grasses forbs shrubs within 1 100 ft transect documenting data taking photo points data entered system determines trend condition pasture range units data used conservation plans practices aums stocking rates determined supervisor jodi hastings 406 6653442 may 1999 september 2003 company name city state natural resource specialist student trainee gs4544 responsible conducting compliance checks bureau land management blm administered gravel pits responsible writing environmental assessment ea application drill adp oil gas wells concurred natural resources specialist participated joint effort oil company blm personnel surface landowner discuss alternate planning methods cleanup rehabilitation oil well disaster responsible rehab abandoned oil wells included reseeding erosion control participated range improvement projects planning fencing pipeline installation spring development water catchment pits possible sites water wells processed federal grazing applications required assurance aums responsible conducting rangeland health assessments federal grazing permits needed renewal required evaluating determine condition allotments duties included identifying plant species determine plant diversity vegetative cover erosion control needed participated blm wild horse adoption participated fire duties duties include general office work assisting general public agency personnel needed supervisor sandra brooks 406 8965013 skills taams arcgis 1051 trimble unit garmin atv personal computer microsoft excel powerpoint microsoft word write read legal descriptions read translate title status reports identify plants forbs weeds general us citizen yesdo claim veterans preferance nowere ever federal civilian employee yes gs40112 step 4 january 2013 presentare eligible reinstatement based career careerconditional federal status yes referances austin gillette fiduciary trust officer office special trustee 701 6274707 edward lone fight former superintendent wind river agency 701 4214222 thomas wells retired deputy superintendentformer supervisor 701 4411165 | AGRICULTURE |
business development intern summary obtain position analytics data science enable datadriven decisionmaking help leaders solve problems highlights proficient using statistical analysis software sas r sas data miner sql relational databases microsoft office programs experienced statistical analyses sampling techniques research design clevel presentations professional writing skills experience business development intern 052013 current company name city state enabled precision microtargeting bid optimization search engine marketing sem zipcode level autotraders clients used sas r produce interactive choropleth google map tracks page views sales market share page views per client identifies potential areas opportunity sem marketing haystak digital marketing autotrader company estimates project increase revenues 35 million annually statistical consultant 102012 122012 company name used correlation procedure sas analyze zillowcom data housing attributes 141 homes virginia highland community determine dekalb countys appraisals faulty statistically sound led residents winning case county court statistical consultant 052012 012013 company name city state performed statistical analysis survey research concerning educational preferences students born post 1982 comparison students age groups found statistically significant differences chosen majors millenials nonmillenials race using anova ttest procedures sas accomplishments smart search engine marketing summer 2013 used sas r analyze sales vehicle detail page vdp counts market share vdp counts automotive brand demographics geography zip code determined zip codes microtarget search engine marketing sem haystak digital marketing rather marketing solely based 10 mile distance ip address dealership project estimates earn haystak potential 35 million annual revenues using logistic regression determine credit scores spring 2013 used scoring correlation sql logistic procedures sas 25 million record dataset compucredit produce logistic regression model classify consumers good bad credit risks based 16 significant predictors model generates approximately 114k profit per 1000 individuals scored homelessness georgia fall 2012 performed multiple linear regression using regression procedure sas predict counts homeless persons per county georgia lottery sales per person found significant predictor education bachelor science sociology statistics may 2013 kennesaw state university city state gpa gpa 345 gpa 345 sociology statistics skills automotive c com credit client clients ip marketing market microsoft office programs optimization page predict presentations profit relational databases research research design sales sas sound sql statistical analysis professional writing zip additional information honors activities eagle scout boy scouts america presidents list fall 2011 fall 2012 spring 2013 president alpha kappa delta honor society sociology spring 2013 study abroad program paris romania summer 2011 | BUSINESS-DEVELOPMENT |
bilingual client advocate professional summary organized hardworking reliable social worker dedicated providing effective empathetic help adept documenting case files assessing clients talented setting clients ease handling stressful demands working cases victims abuse accustomed working fastpaced environments proficient communicating clients professionals including attorneys judges police officers others skilled finding implementing best possible solution qualifications ability work effectively initiative well within team respectable verbal writing skills report assessment writing experienced using microsoft office word excel outlook proficient managing complex case loads five years providing exceptional customer service ability comply company policies procedures skilled individualizing case plans empathize clients cultural competent professional experience 022016 042016 bilingual client advocate company name city state answer crisis hotline assess callers needs determine eligibility shelter admission makes appropriate referral provide arrange emergency transportation incoming clients complete intake procedures client arrange immediate needs family manage shelter operations include enforcing shelter rules policies procedures ensuring calm supportive atmosphere maintaining security shelter distributing incoming client mail supporting client participation group meetings conduct daily house meetingchore assignment “ orientation ” groups new residents educationalsupport occur shift documents appropriate information client files communication log timely manner completes appropriate forms maintained resident files 052014 102015 conservatorship cvs specialist company name city state responsibilities determining childs needs arranging additional testing evaluations records assessments need assess families create individualize service plans participating court hearings includes preparing family hearings preparing court reports testifying court childs needs familys progress departments efforts achieve permanency child documenting casework activity monitoring parents children important individuals involved case follow professionals monitor families progress referred parents services random drug testing anger management counseling others maintaining good working relationships child protective services staff law enforcement officials judicial officials legal resources medical professionals community resources visiting children parents least monthly one hour see needs met schedule weekly visits parents children provide transportation complete numerous different types forms investigate case attend actively participate unit meetings trainings family group conferences staff meetings permanency conferences emergency meetings request law enforcement medical educational reports run criminal cps history report abuse utilize state equipment assign laptop printers fax machines conduct home studies accomplishments basic skills development cps conservatorship certificate best title ive intern 2014 successfully managed approximately 40 cases child abuse impressed direct supervisor program director coworkers professionals work ethic complemented multiple times investigation empathy ability form sustain positive relationships challenging clients trusted important projects transporting teenagers toddlers states solve issues required tenured worker 012013 122013 sales assosiate company name city state salesperson customer service manage fitting rooms work departmentwork team member train guide new workers requested manager fast paced environment cashier leadership opportunities 122009 082012 company name city state salesperson customer service clean organize store manager assistant open close store cash register responsible cash train guide new workers make orders answer telephone education 2014 bachelor social work texas womans university city state united states president child abuse prevention society 20132014 member phi alpha national social work honorary society selected honorable dean chancellors list graduated honors magna cum laude 3700 3899 received paid internship child protective services 2014 languages bilingual spanishenglish | ADVOCATE |
floral designer summary personable customer service associate dedicated providing highest level customer service outgoing efficient capacity multitask highlights inventory control employee scheduling cash handling banking floral designer organized placing orders person phone customer service excellent multitasker experience june 2013 march 2016 company name city state floral designer designed arrangements wide range events included wedding corporate parties prep work well kept showroom clean maintained properly display january 2011 december 2012 company name city state floral designer opened closed store included counting cash drawers making bank deposits helped customers select products best fit personal needs well floral designing april 2008 august 2009 company name city state cashier cashier main function addition helped unloaded trucks stocked shelves carried merchandise floor customers marked clearance products updated price tags october 2002 april 2008 company name city state managerfloral designer opened closed store included counting cash drawers making bank depositsmaintained visually appealing effective displays entire store answered customers questions addressed problems complaints person via phone helped customers select products best fit personal needs well design floral arrangements cooler display outgoing orders education northwestern college city state dupage medical assistant | DESIGNER |
commission specialist skills business administrator project manager data entry business manager performance analyst resultsfocused goal oriented businessfinancial analyst extensive experience business nonprofit health care sectors mba graduate focus project management administration superior analytical quantitative skills proficiency data entry access excel crystal reports various statistical software research analysis leadership supervision programpolicy development data entry process improvement financial cost modeling report writing clinical forecasting trending troubleshooting software tools ms office 365 access excel outlook powerpoint word sharepoint visio sage act fastrax pos crystal reports lotus notes microsoft expressions ima software stars software quickbooks spss gnu pspp microsoft dynamics advanced access excel including building databases creating forms pivot tables ttests standard deviations experience commission specialist jan 2016 current company name city state posts 300000 dollars commissions month reviews processes commission statements 15 insurance carriers per week posts commissions 99 percent accuracy processes adjustments correct commission errors andor discrepancies analyses excel spreadsheets thousands lines revenue consistency performs monthly reconciliation cash general ledger used calculate monthly commission payments interacts variety brokers departments salesforce enters 10 new service lines coverage completes 20 tasks per week salesforce inputs adjusts 20 200 commission payment splits proprietary commission system per month biweekly revenue distribution business healthcare instructor jan 2015 jan 2016 company name city state increased student enrolment 20 year year improved graduation rate program 25 average gpa 30 assisted placement 100 students employed positions medical assistance medical coders technicians edited 100 resumes consistency accuracy relevancy taught 125 students year data entry excel powerpoint word improved accuracy stars database 10 client specialist jan 2014 jan 2016 company name city state attained positive treatment goals 50 residents course two years average provided data entry documentation 110 case files hard copy proprietary database networked 15 different agencies tenure coordinating positive outcomes via longterm goal planning coordinated medical treatment 50 clients including update charts working corporate compliance coordinator grant writer indiana chapter jan 2009 jan 2012 company name city state achieved federal grant eligibility corporation first time local chapter coordinated 10 teams 5 research documentation data edited research reports developed 15 reports word research outcomes chief executive officer developed detailed year end budget report company facilitating sound financial management next year complied data excel processed financials 4 grant proposals networked via email conference 10 team leaders various team members daily basis pharmacy tech assistant case manager jan 2005 jan 2008 company name city state processed 25 hospital discharges including proper documentation phi corporate compliance verified proper documentation 30 clients coordinating record management improved billing efficiency 15 reducing medical insurance claims denials processed 2025 insurance claims per day including data entry claims hospital ehr processed 100 prescriptions per day accuracy 998 stocked 500 prescriptions course employment researched 40 charts applicable documentation updating necessary reporting effective results management education training mba business administration 2012 iona college city state business administration financial accounting operations management quality management quantitative management public policy 2011 suny emprie state college city state public policy policy implementation qualitative methods quantitative methods business compliance relevant coursework advanced excel access powerpoint word project visio salesforce data entry quantitative tools innovation management risk disaster ambulatory care management total quality management operations management relevant concepts business capability analysis data entry marketing analysis balance scorecard swot analysis root cause analysis microsoft office mind mapping process modeling stakeholder list pareto charts decision modeling skills ambulatory care analyst balance billing budget charts crystal reports clients data entry databases database documentation email financials financial financial accounting financial analyst financial management focus forecasting forms general ledger grant proposals innovation insurance leadership lotus notes marketing analysis mba medical assistance access microsoft dynamics excel spreadsheets excel microsoft office ms office outlook powerpoint sharepoint word modeling next operations management pivot tables policy development pos processes process improvement process modeling project management quality management quickbooks report writing reporting research research reports sage sound spss supervision total quality management troubleshooting visio | HEALTHCARE |
material tooling control lead summary qualified manufacturing manager electrician stays current public safety security standards safely operates maneuvers diverse range heavy duty construction equipment looking longterm position organization values organizational culture integrity highlights certified forklift operator back hoe operator electric palette jack operator pipe laying threading bending safety trained oriented blueprint reading excellent driving record strong communication skills work experience material tooling control lead 012012 current company name city state helped achieve company goals supporting production workers identified implemented change workplace policy procedure positively effect production rate quality supervised team eight skilled production tooling machine operators inspected finished products quality adherence customer specifications monitored production processes adjusted schedules adhered applicable regulations policies procedures health safety environmental compliance worked managers implement companys policies goals troubleshooted problems equipment devices products operated manufacturing machinery forklift hem saw sheer table saw chop saw drill recipicating saw bale inspector 012011 012012 company name city state changed equipment new product adjusted machine feed speed machine malfunctioned helped achieve company goals supporting production workers started machine operations inserting control instructions control units safely operated forklift chef 012011 012012 company name city state consistently kept clean safe environment adhering federal state local sanitation safety requirements ensured smooth kitchen operation overseeing daily product inventory purchasing receiving conducted daily inspections maintained food sanitation kitchen equipment safety reports displayed positive friendly attitude towards customers fellow team members electrician apprentice 012008 012009 company name city state worked projects provided value department company client base implemented vast knowledge electronics principles resolve complex electrical problems maintained accurate electronic instrument inventory support safe efficient operation frequently worked overtime weekends holidays coowner martial arts instructor 012007 012012 company name city state taught clients modify exercises appropriately avoid injury contributed operation clean friendly well maintained health club encouraged clients engage group fitness classes activities gym meet fitness goals led learning enhancement classes focused improving martial arts people skills needed success fitness goals electrical forman 012005 012008 company name city state oversaw production efforts guarantee projects completed timely budgetconscious manner maintained open effective communications project teams increase productivity interpreted electrical mechanical schematics blueprints diagrams diagnosed equipment malfunctions completed repairs restore equipment maintain uptime implemented vast knowledge electronics principles resolve complex electrical problems installed electrical wiring remodeling projects frequently worked overtime weekends holidays electrician 011999 012004 company name city state interpreted electrical mechanical schematics blueprints diagrams implemented vast knowledge electronics principles resolve complex electrical problems maintained accurate electronic instrument inventory support safe efficient operation installed electrical wiring remodeling projects laid threaded pipe frequently worked overtime weekends holidays skills ability operate forklifts backhoes electric palette jacks heavy machinery proficient microsoft estitrack dynamics ax programs proficient scheduling training managing manufacturing floor efficiently able provide customer service management experience 20 people manufacturing floor installation underground utilities piping ability install operate electrical products meter centers panels ability favorably introduce change workplace environment pipe fitter education high school diploma 2000 northside skill center city state electricians license electrician northeast flordia builders association city state usa | ARTS |
sales summary dedicated security enforcement professional 5 years managing security teams 20 years protecting professional environments personable leader comfortably interacts people diverse cultures backgrounds highlights cpr child cpr training report analysis investigative procedures interviews interrogations defensive driving training osha training aed certified fire response accomplishments upgraded company surveillance system 28 42 security cameras inclusive motion detector systems skills cpr first aid report writing documentation leadership experience 102015 112015 sales company name city state identified prospective customers using lead generating methods performing average 50 cold calls per day participated various incentive programs contests designed support achievement production goals sold first car immediately training personal referral 012015 092015 sales company name city state identify customer needs match needs company products services overcome customer objections resistance meet established performance objectives 072014 012015 sales company name city state identify acquire high quality longterm “ preferred ” customers support growth costco road show program participation primary responsibility make sales presentations prospective dsw customers pre identified costco locations occasion similar duties may performed retailers communicate frontline conditions customer problems manager create maintain contracts accounting service documentation logs required manager serve company representative costco management ensure ds services america represented professional manner times communicate store management needed ensure store booth set completed according ds services america costco standards 062014 072014 catering chef company name city state prepared food items sandwiches salads soups beverages 052014 062014 server company name city state served items requested customers processed payment 102011 052014 loss prevention officer company name city state first responder medical fie emergencies recommended improvements security systems procedures supplied internal external security hotel 410 guest rooms reduced general liability claims 5 safety audits training conducted site reviews security audits made recommendations management based findings developed procedures emergency response crisis management physical security information protection incident management investigation units counseled management cut spending without compromising safety security companys assets developed implemented training procedures newly hired personnel 062008 012010 construction security supervisor company name city state managed staff schedules shifts events minimize overtime costs managed 6 security officers construction 12 story highrise building developed implemented training procedures newly hired personnel counseled management cut spending without compromising safety security companys assets developed procedures emergency response crisis management physical security information protection incident management investigation units 062008 062009 security officer company name city state implemented video surveillance motion detection closedcircuit television systems aid monitoring premises recommended improvements security systems procedures issued criminal trespass warnings possible suspects assisted police apprehending processing shoplifters monitored entire facility using cctv simultaneously performing dispatch duties communicated enforced compliance state local laws emphasizing company standards professionalism safety 042006 062008 security officer company name city state monitored entire facility using cctv simultaneously performing dispatch duties issued criminal trespass warnings possible suspects assisted police apprehending processing shoplifters 012006 062006 security officer company name city state issued criminal trespass warnings possible suspects assisted police apprehending processing shoplifters monitored entire facility using cctv simultaneously performing dispatch duties 082003 012006 loss prevention officer company name city state issued criminal trespass warnings possible suspects assisted police apprehending processing shoplifters monitored entire facility using cctv simultaneously performing dispatch duties 022003 072003 security company name city state monitored entire facility using cctv simultaneously performing dispatch duties 022000 022003 room service assistant manager company name city state oversaw delivery food quality control inventory control scheduling 012000 012003 owner company name city state owner catering business 011999 012000 line cook company name city state catering chef server catering deli 011997 011999 line cook company name city state line cook 041996 091996 line cook company name city state line cook education 1996 culinary certificate culinary western culinary city state usa gpa graduated top 10 class 500 graduated top 10 class 500 working bachelors san francisco state city state usa ttended 989 691 specialized history american foreign policy 1989 associate arts history skyline college city state usa | SALES |
hr manager highlights senior human resources strategist recruitment manager talent management strategic recruitment planning organizational development topperforming human resources professional 10 years experience providing innovative resultsdriven leadership within small large organizations proven ability effectively communicate staff corporate levels create inspire positive relationships build solid teams professional employees expert designing effective recruiting strategies targeting topquality talent performing contract negotiations creating initiatives improving employee satisfaction retention characterized compassionate manager strategic leader executive recruiter value offered workforce planning team building facilitation project management vendor relations fmla employee retention performance appraisal behavioral interviewing performance improvement employment branding recruitment training development accomplishments phr professional human resource management society human resource managers shrm publications att temphelp build buy barrow success atts wisconsin manual sales hiring protocols att strategies identification selection retention impact recruiting question design makes difference instructor uwm school continuing education certification course attractretainsucseed designing recruitment strategies align business objectives experience hr manager march 2013 current company name overvie corporate hr manager project management consultancy firm offering advisory services life science biotechnology medical device industries provide strategic direction design areas affecting talent acquisition onboarding performance management instructional training design primary responsibilities involve aligning talent acquisition strategies practice concentrations subject matter needs focus recruitment search interview offer contracting retention employee relations associate satisfaction performance management analytics evaluation design job descriptions work design trainingdevelopment member leadership team serving capacity director talent assimilation also focus extensively succession planning training leaders tactical operational human capital organization change management strategies manager hr corporate recruiter hr consultant january 2006 march 2013 company name company division specializing stateoftheart recruiting design hr administration change management initiatives large public company coordinated fullcycle recruiting retention strategies management positions corporate headquarters nationwide facilities partnered hiring managers provide insight direction regarding interview selection processes developed corporate recruiting policies joined corporate hr team assist interview job fair training projects report weekly metrics senior management spearheaded implementation companys first applicant tracking system region redesign interview techniques question design skill evaluation situational analysis study reduced total turnover rate 20 decreased turnover 35 chicago region created vendor management system clear contract negotiation process lead selection advisor determined traits experience attributes necessary specialized positions recruit hire toptalent improved paper communication process implementing efax system reduced unethical inappropriate behavior avoiding turnover design recruitment protocols initial question design followup sr hr generalistlead recruiting manager january 1998 january 2006 company name city state provided human resources recruitment hr generalist support growing placement firm consisting approximately 38 ft 514 pttemporary employees oversaw marketing hr opportunities recruitment qualified candidates conducted research lead recruitment design implementation manager additionally responsibility ensure contract compliance monitor service level metrics designed new databases internet searches modalities find passive active candidates promoted hr generalist hr recruiting manager based strong performance process improvement recruitment initiatives performance management administered fullcycle recruiting retention processes largest branch consisting 1500 employees managed eeoc fsla ada fmla employee relations workmans compensation benefits administration payroll coordinated new hire orientations facilitated trainings advised managers performance management employee evaluations compensation promotions terminations employee relations generalist january 1992 january 1998 company name state managed hr operations generalist duties across nation institute consisting 1700 employees 30 facilities oversaw employee relations fmlas eeoc ada fsla benefits payroll directed hiring managers company policies procedures performance management terminations monitor recruitment fillrates illinois reduced unethical inappropriate behavior avoiding turnover key contributor applicant tracking system created company policy guide supervisors senior management developed implemented employee wellness referral bonus programs managed annual budget 2m education ms human resources marquette university city state gpa cum laude cum laude human resources jd john marshall law school ba bachelor arts marquette university city state skills ada art benefits benefits administration biotechnology branding budget change management contract negotiations contract negotiation databases designing direction employee relations senior management fax focus hiring human resources hr team building leadership director marketing organizational development payroll performance appraisal performance management policies processes process improvement project management protocols quality recruitment recruiting recruiter research strategic strategist training design vendor management vendor relations | HR |
business development marketing representative summary motivated marketing manager specializing budgeting project management staff training development thoroughly understands client preferences needs effectively manages sales teams optimize customer satisfaction boost sales highlights skilled ms office as400 excel quickens cubspicklan fluent spanish strong interpersonal skills skilled multitasker account management brand recognition optimization crossfunctional team leadership public relations expert excellent communication skills team building expertise consultative sales techniques accomplishments created strategies develop expand existing customer sales resulted number increase monthly salesmanaged portfolio number accounts totaling amount saleshired trained managed team number successful product managerslaunched aggressive growth plans helped increase customer base number number customers experience business development marketing representative january 2000 current company name city state identified developed evaluated marketing strategies based knowledge company objectives market trends incoming calls dealers consumers maintain healthy reputable relationship dealers management negotiated favorable contract structures fees criteria exceptions researched banking guidelines statutory requirements stay updated new laws applicationsresearched beneficial investment opportunities made recommendations senior management review credit bureau applications consumers decision making approvals declines program guidelines criteria train dealers criteria program guidelines approval accuracy submitting applicationsdeveloped solid estate tax code knowledge base continued research training assist dealers maintaining favorable look book ratio submitted deals problem solving dealer packages submitted funding house support assigned field representatives market house products direct mail internet leads automated internet advertising etc generating business communicate customers andor opposing counsels regarding status account review chapter 13 plans objections value interest vehicles order obtain attorney negotiate customers attorneys junior accounting clerk case analyst skip tracer january 1991 january 2000 company name city state collected data prepare draft settlement packages clientsdrafted various court documents invoices enclosures attorneys request reconciling 1300 payments 2000 invoices daily managed communication courts regarding status petitions granted ordersanalyzed law sources including statutes recorded judicial decisions legal articles constitutions legal codestrained new employees office equipment job duties organized legal memoranda client correspondenceprocessed summons subpoenas appeals motions loan processor january 1989 december 1990 company name city state adhered federal state compliance guidelines relative retail mortgage lending interviewed average number mortgage loan applicants per monthperformed daily maintenance loan applicant databaseanalyzed applicants financial status credit property evaluation determine feasibility granting loancreated financial analysis reports commercial real estate borrowers financial statements lease reviews market researcheffectively managed number client relationshipsprovided expert financial advice mortgage educational personal loansperformed daily maintenance loan applicant database education accounting business certificate accounting 1995 cypress community college city state us coursework accounting finance business administration certificate management 1111 xxxx seminar city state us completed mortgage underwriter training legal marketing management seminar languages bilingual spanishenglish affiliations review chapter 13 plans objections value interest vehicles order obtain attorney negotiate customers attorneys skills banking credit decisions credit evaluation advertising business development buyer buyingprocurement sales calls exceptions internet advertising leads marketing problem solving filing incoming calls accounting billing clerk invoices payments skip tracer bankruptcy mortgage loans sales account management business development team building marketing plans territory management staff management training | BUSINESS-DEVELOPMENT |
chef instructor professor summary dynamic resourceful skilled teacher instructor business owner chef years experienceproblem solver strategic planning risk management service quality improvement staff training staffretention programs team building team leadership takes immediate action problems arise motivator problem resolution employee scheduling event management promotion expense control high level work standards adjust priorities quickly understands motivates employees customers analyzing understanding making feel valued understood culinary instructor teaching within college level nine consecutive years highly respected highlights excellent leadership partners well others proved ability plan organize manage business human resources leadership community outreach operations startup analytical skills improvement organizational restructure change amazing work ethic great motivator builds great teams achieve superior results organized team leadership microsoft office tools staff development motivation training programs event management promotion performance cost experience chef instructor professor 102006 082015 company name city state culinary science food service food safety sanitation customer service skills lecturelab class students credit noncredit programs instruct supervise students volume food preparation breakfast lunch dinner service cafeteria professional industrial kitchen lecture related topics dealing food preparation proper tools sanitation kitchen operations addition normal teaching responsibilities position requires management ordering food products analyzing food costs portion control menu planning merchandising kitchen sanitation kitchen maintenance enjoy working college students diverse academic socioeconomic cultural sexual orientations disabilities ethnic backgrounds emphasized importance students ability build positive relationships building trust team environment wrote implemented culinary team feed homeless charlestons streets extremely high work ethics set standards expected self staff students pastry chefmanager 011995 011997 company name city state patissier boulangar baking pastry chef promoted garde manger adding responsibilities preparation cold foods salads appetizers pates charcuterie itemsshe quickly promoted chef de cuisine coexisting moved mother propertyheritage inn sun city arizona assistant director kitchendining room manager long term care skilled nursing facility quality control foods beverage served residents guests employees direction facilitation safety sanitation maintenance programs employees community hiring training personnel front back house accountability line expectations plating presentations well chef positions execution resident facility specialty functions menu planning implementation education bachelor science business management 2012 art institute pittsburgh city state usa associate applied science culinary arts 1998 art institute phoenix city state usa valedictorian outstanding culinary achievement award presidents honor roll 38 gpa personal information grew farm small town superior pennsylvania early influences centered food grandparents grew sold vegetables meats dennis turkey farm known customer satisfaction ‘ clean farm practices learned environmental stewardship grandparents farmed holistically fondly remember working grandpa dennis plucking turkey feathers processing chickens fill latest ordersinside farmhouse sat wide eyed watching grandmother make seemed like magic big wooden bowl filling orders family restaurant called glisans credit grandmother instilling within passion savory baking using chef senses worked practically life form within hospitality world creative positive warm personable strong attention detail management skills pride myselfon quality work strong work ethic pride high customer satisfaction client retention true leader fantastic administrator teacher additional information 19982000carter carter pcowned operated small catering establishment exhusband primarily catering church government homeless shelters carter carter pc owned real estate group spearheaded husband 199596 wigwam resort five star fine dining establishment banquet server room attendant responsible plating presentations delivery inhouse clients chef de partie pre1995 dennis turkey farm glisan restaurant –employed familyowned business pastry chef sales processor skills influential problem solver strategic planning risk management service quality improvement staff training staffretention programs team building team leadership takes immediate action problems arise motivator problem resolution employee scheduling event management promotion expense control high level work standards adjust priorities quicklyunderstands motivates employees customers analyzing understanding making feel valued understood environmental stewardshipserv safe manager culinary science lecture hospitality responsibilities including quality control foods beverage direction facilitation safety sanitation maintenance programs hiring training personnel foh boh accountability time line expectations procedures created implemented grading rubrics haacp food flow | CHEF |
banking summary highenergy manager successful building motivating dynamic teams cultivates company culture staff members feel comfortable voicing questions concerns well contributing new ideas drive company growth supervision training client relations specialist computersavvy multi tasking savvy sound judgment team management calm pressure meticulous attention detail experience banking august 2013 current company name store manager august 2012 november 2012 company name city state managed team 10 opened new store location assisted recruiting training new staff delivered excellent customer service greeting assisting customer developed departments first incentive performance plan motivated team resulted 23 increase sales team surpassed revenue goals four consecutive quarters store manager february 2008 june 2012 company name city state managed team 6 completed series training sessions advance assistant manager store manager directed supervised employees engaged sales inventorytaking reconciling cash receipts initiated program standardized employee training led increase customer satisfaction 12 addressed customer inquiries resolved complaints education high school diploma 2010 federal way senior high school state united states skills assistant manager customer satisfaction excellent customer service inventory reconciling recruiting sales employee training | BANKING |
financial accountant summary accomplished accountant highly skilled controller 8 years experience keen ability influence processes integral company growth drive operational excellence achieve objectives expertise financial statement preparation analysis operational management forecasting cost control open clear communicator demonstrated vision disciplined execution accomplishments developed implemented fee calculation new hybrid product added product pallet ubs switzerland ag assessed accounting system structures converted companys accounting system sap b1 rising tide gmbh led development three new financial reporting methods measure productivity efficiency barclays suisse sa implemented processes utilised accounts receivable subledger accounting customer attribute reporting ul ag prepared complex financial statements interimannual reports banks holding companies barclays suisse sa highlights financial reporting expert variance analysis pl management process improvement complex problem solving critical thinking analytical decisive experience 012016 current financial accountant company name city state monitor net capital bank using daily controls calculate monthly fees clients account maintenance monthly quarterly basis provide various analyses variance intercompany balance sheet pl using sap avaloq enhance consolidation reporting ifrs optimising flux information collaborate finance team provide accurate timely month end reporting setting maintaining planning task lists 072015 122016 business analyst company name city state provided accurate information month end journal adjustments provisions related lombard credits nonperforming loans impairments deposit accounts taxes analysing account activities period required management transaction error accounts collaborating reconciliations cash department improve account clearing process 092014 122014 financial accountant company name city state provided reports monthly securities position reporting breaks performed regulatory reporting group management analysing short term liquidity ratio minimal reserves capital adequacy comprehensive balance sheet interest rate retrocessions expenses used reconciliation process analyse clear daily cash account breaks fees interests expenses accruals prepared various financial reporting schedules daily control earning analysis etc collaborated team group projects update systems various projects 062014 092014 accountant analyst company name city state performed accounts analysis balance sheet pl provide explanations variances reconciliations intercompany accounting close related tasks 062013 122013 project accountant administrator company name city state participated leading sap b1 implementation setting organisation structure planning creating testing scenario 062012 052013 senior financial accountant company name city state prepared financial regulatory reports required laws regulations board directors us gaap tracked intellectual property royalty spending approved requests payments analysed costs revenues related logistics 122011 052012 accountant company name city state maintained full responsibility monthly quarterly financial statement preparation two subsidiaries collaborated auditors banks tax returns vat ifrs reporting provide accurate reports analysis 062009 122009 cost analyst company name city state prepared p ayroll costs headcount reporting prepared booked operating expenses accruals prepared cost centre reports local head office prepared monthly annual expense forecasts including necessary recommended action required manage costs achieve budget 062008 112011 financial control analyst company name city state managed accounting operations accounting close account reporting reconciliations 3 entities 071996 112007 consultant finance administrative support company name city state roles different industries food beverages financial services specialisation implementation new organisational structures education 2008 bachelor arts accounting controlling ens cachan city france 2012 certificate business accounting chartered institution management accountant uk languages bilingual englishspanish french mother tongue conversational business german skills excel access erp sap hyperion essbase cognos accounting software sage banking system abacus avaloq temenos | ACCOUNTANT |
quality assurance associate summary enthusiastic chemist eager pursue lasting career agriculture industry detailoriented chemist expertise instrumentation physical wet chemistry formulation well coordinating testing development highlights hplc gc ftir uvvis physical chemistry techniques gmpgcp accomplishments led preformulation formulation development topical cream gel psoriases successfully entered clinical trials experience 012011 current quality assurance associate company name city state preparation configuration execution authoring reports iq oq pq protocols labware lims trackwise systems managed quality systems change control site training deviation capa compliance programs eisai responsibilities include administration development trackwise plateau learning management system labware lims systems qa oversight validation activities plateau learning management system deviation investigations capa sop review site engineering automation systems developed provided training local global change management cgmp deviationcapa compliance processes site personnel reviewed approved master batch records mbrs lot packaging records lprs commercial batch release work within qa audit department regulatory site audits assist responding regulatory inspection observations support clinical organization providing oversight clinical lot record packaging specifically review provide disposition decision packaged clinical trial material 012005 012011 senior researcher formulation company name city state lead formulation chemist design execution development programs deliver specific topical lyophilized product attributes designed studies substantiate formulation excipient choice use levels desired product aesthetic attributes responsible preclinical toxicology study drug product manufacture testing generated interpreted study data determine physicochemical stability drug excipient compatibility studies relevant studies including solubilityphsolubility profiles pka partition coefficient studies formulation development process communicated formulation development program status goals timelines senior management writing detailed technical reports completed formulation development programs periodic reports ongoing programs performed bimonthly series technical presentations product development group regularly presented data monthly local project team meetings scaleup process development cream formulation lyophilized parental formulations assisted preparation chemistry manufacturing controlcmc sections ind anda nda submissions evaluated clinical scientific literature identify potential product differentiators new product opportunities employed chromatography spectroscopy spectrophotometry techniques 012003 012005 quality control chemist company name city state responsible performing dissolution testing content uniformity acid resistance assay solid oral dosage products cgmp environment managed stability program oral solid dose products performed uspnf compendial testing ensure raw material compliance utilizing analytical wet chemistry techniques investigated specification trend data appropriate capa authoring technical review analytical sops 012001 012003 quality control analytical chemist company name city state responsible performing physical chemical cgmp testing ophthalmic formulations performed raw material process finished product testing well method transfers quality control developed validated stability indicating compendial noncompendial analytical methods accordance ich fda guidelines 011998 012001 chemist supervisor company name city state supervision busy contract laboratory responsible running developing validating methods wet chemistry icp aa gflaa instruments responsible preparation reports communication results customers 011995 011997 chemist company name city state performed toxicological screening conformational studies using gcms horse serum urine illegal banned drugs metabolites conducted qualitative quantitative analysis education 2014 master science chemistry university north carolina city state us 1996 bachelor science forensic science michigan state university city state us presentations performed quarterly series technical presentations product development group regularly presented data monthly local project team meetings presented data formulation recommendations senior leadership skills hplc gc physical chemistry uvvis | AGRICULTURE |
product specialist professional summary seeking fulltime opportunity relates business administration core qualifications critical thinking eye detail effective multitasker verbal communication territory growth business development strategic planning time management ability experience 102015 current product specialist company name city state checked vendors changed verified prices created tested promotions emphasized fast friendly customer service offered product recommendations appropriate 102014 102015 sales representative company name city state coldcalled prospective customers build relationship maintained productive relationships existing customers exceptional followup sales delivered products customers timely manner established new customer accounts evaluated competitors performed market research achieved monthly sales goals 052014 052016 fitness coach company name city state suggested exercise modifications individual students avoid strain injury encouraged members continue attending group fitness classes corrected dangerous movements suggested alternate exercises talked oneonone members fitness needs eating habits 112009 102014 assistant manager company name city state executed cash transactions quickly accurately greeted customers oversaw overnight store operations including staff assignments production lists delegated tasks team members optimize productivity supervised 57 employees per shift ordered shelved weekly sale items customers developed positive vendor relationships verified inventory counts bookkeeping backup education november 2015 business administration aib college business city state business administration may 2014 business administration des moines area community college city state business administration personal information place birth pella iowa date birth march 16th 1993 present resident knoxville iowa sex female status married hobbies travel hiking biking reading writing skills microsoft office word excel outlook powerpoint great organizational skills selfstarter excellent problem solver additional information volunteer work march 2015 current marion county humane society knoxville iowa walked dogs worked obedience training | FITNESS |
aviation safety assistant career overview receive telephone calls give routine nonroutine information answer questions direct calls visitors appropriate person office receive control internalexternal correspondence congress commissioners well suspense items routing materials directly appropriate person office action prepare type variety correspondence reports forms requisitions requests personnel actions legal documents using personal computer reviewing grammar syntax according established policies prior routing final copies signature determine deadlines offer suggestions concerning actions taken organize maintain official files records manuals handbooks data manual electronic maintain supervisors calendar schedule appointments meetingsconferences prepare notes regarding topics discussed make travel arrangements prepare travel vouchers serves purchase card holder business unit responsible procuring supplies materials balancing reconciling credit card statements invoices ensure accuracy collecting retrieving consolidating responses program managers used reporting documenting tracking commitments behalf program managers business units ensure deadlinestime frames met timekeeper employees supervision director utilizes office automation software word processing database management electronic spreadsheet applications recommends implements changes clerical administrative policies procedures office along providing accurate timely advice regarding administrative processes efficiencies whole applies comprehensive body human resources rules procedures technical methods necessary support staffing functions applies appointing authority criteria qualification standards employment regulations procedures assist specialists managers recruiting selecting applicants employment initiates tentative firm job offers selected applicants explaining federal employment benefits applicants obtaining transfer data applicants currently federal service mentors throughout hiring process program specialist onboarding processes new hires acceptance letters onboarding paperwork issuing oath office assisting collection processing new hire documentation alternate program specialist training agencywide staffing time keeping benefits compiling weekly activity gains losses reports completed certificate courses graduate school federal human resources overview position classification staffing employeelabor relations served records management custodian human resources 032011032511answering phones scheduling appointments maintaining calendars multiple directors ordering supplies arranging facilitating staff meetings component heads directors taking minutes maintaining files records management systems compilingmerging organizational charts phone rosters emergency recall systems arranging travel staff using governmentauthorized systems time attendance keeping drafting editing inter outeroffice correspondence tracking suspense items response completion working budget finance personnel funding tracking funding spend plans fiscal quarter event coordination planning front office project management greeting visitors distributing mail draftingediting operating instructions memos according standardized dod templates duties assigned sorts distributes mail answers phones inspector general executive staff greets announces visitors executive staff performs time keeping duties front officeinspector general maintains orders supplies executive staffinspector general updates contact lists inspector generals staff treasury executives manages calendars executive staff schedules meetings appointments hosts teleconferences internet meetings directors executives prepares weekly report treasury reviews controls edits maintains correspondence system suspense itemscongressional correspondence updates reports reconciles purchase order requests invoices director financeaccountability takes minutes senior staff meetings directors meetings via webex prepares various forms internal external correspondence inspector generals approval signature posts assignments sharepoint website review chief operations enters tracks retrieves data various electronic databases handles travel arrangements inspector general special advisor associate inspector general mission support needed govtrip attends meetings delegated management represent tigta serves resource person administrative staff training various systems projects needed aids onboarding process new executives new hires teaching various procedures systems trainingoverview editing reviewing gathering compiling information igs review using judgment various projects determine best course action areas concern able work independently utilize available resources needed support guidance receiving calls visitors determining nature business giving routine nonroutine information answering questions accordance service policies operations directs callers visitors appropriate person office sorting distributing mail suspense items routing directly appropriate person office action following outstanding controls assembling background information routing mail supervisor preparing correspondence reports requisitions requests personnel actions legal documents using electronic typewriter word processor pc reviewing outgoing correspondence proper format conformance procedural instructions grammar punctuation spelling attachments organizing maintaining files records manuals handbooks related materials keeping master files updated maintaining managers calendar schedules appointments assembles background materials prepares agenda coordinates travel arrangements inputting retrieving extracting information using electronic databases building case files revenue officers managing case files needed per managers discretion handling sensitive confidential information according procedures ensure data security participating workgroup training meeting sessions document minutes providing basic coordination pertinent information office functions internal external customers ordering required tests requesting ad managing medical records ensuring accuracy completion according policy scheduling appointments patients greeting patients family members visitors clinical setting requesting maintaining medical records encounter forms internal external providers determining eligibility means testing travel vouchers upon requests upon due date andor requests transcribing doctors orders essential testing return appointments registering patients er visits updating demographics financial information using electronic databases processing patients id cards photos compiling inpatient daily census reports creating maintaining updating medical records using terminal digit filing system processing requests medical records accordance privacy act hippa guidelines ensure patient privacy protection maintaining daily contact staff patients visitors exceptional people skills performing reception duties records keeping clerical duties related patient care handling request lab ekg xray procedures transcribing doctors orders coordinating referrals specialty areas scheduling patients appointments answering incoming calls general public well patients family members regarding appointment changes directions instructions outsourcing interviewing patients regarding initial treatment eligibility treatment capturing patient demographics registering new patients medical treatment reviews records administrative errors ensures means tests completed prior patient seen supervisor ola mcghee 9015238990 okay contact supervisor yes professional experience 082014 aviation safety assistant company name city state supervisor greg benson 4044745700 salary 5322100 usd per year hours per week 40 series 0303 pay plan fg grade 07 032013 072014 administrative assistant company name city state supervisor barbara fiebich 2406135324 salary 5562200 usd per year hours per week 40 series 0318 pay plan gs grade 09 042011 032013 human resourcesadministrative assistant company name city state supervisor patrick waller 3012226000 salary 4343100 usd per year hours per week 40 series 0318203 pay plan gs grade 07 082008 092009 group secretary company name city state supervisor bobbie graham 9015441314 salary 3400000 usd per year hours per week 40 series 0318 pay plan gs grade 05 education 6 2009 nursing business college gpa gpa 30 gpa 30 maximum 40 credits earned 410 semester hours nursing business human growth development anatomy physiology ii medical terminology public speaking general psychology ii english composition intro computers 5 1988 safety training 199820012004 medical terminology 2004 ms office 2005 hippa training 2002present typing 55 wpm idrs training 2008 ics windows 2009 fedstate training 2009 tcmparis 2009 webta 2009 webex 2010 sharepoint 2010 management assistant cpe 2010 sharepoint training 2011 visio training 2011 federal human resources overview graduate school 2012 position classification graduate school 2012 staffing graduate school 2012 employeelabor relations graduate school 2012 general education office education central high city state united states general education office education 12 2012 nursing organizational leadership college gpa gpa 20 gpa 20 maximum 40 credits earned 49 semester hours nursing organizational leadership medical terminology anatomy physiology anatomy physiology ii psychology ii iii nutrition english composition public speaking psychology organizational theory foundations math english reading analysis public administration leadership development university memphis city state united states southwest tennessee community college city state united states certifications time keeping purchase card holder govtrip recommending ensuring cost effective use funds operation maintenance travel program travel card holder records management budgeting pcps regis formerly boss performing basic budget accounting assignments collecting financial data performing reconciliations compile summarize data prepare reports compiling obtaining summarizing narrative information quantitative data using excel ms word office software programs eg power point serve tools accounting reporting enter modify retrieve delete information automated accounting system answering phones collecting distributing preparing mail data entry case updates eir preparing requisitions forms maintenance preparing training materials providing technology logistics support gathering information use conducting analysis policies impact programs internal revenue service 5000 ellin road lanham md 20706 personal information united states 032013 072013 salary 5562200 usd per year hours per week 40 series 0318 pay plan gs grade 9 languages read spanish skills accounting basic budgeting budget data entry english financial forms funds human resources hr labor relations leadership development logistics math medical terminology excel mail ms office office power point windows ms word organizational personnel policies psychology psychology public speaking reading read reporting safety spanish staffing supervisor tax answering phones training materials treasury typing 55 wpm visio written composition additional information united states 032013 072013 salary 5562200 usd per year hours per week 40 series 0318 pay plan gs grade 9 novice novice novice affiliations national honor society college students inductee additional information monetary award performance job 2012 monetary award 2008 sustained outstanding performance job pin awarded 2008 valuable suggestion submitted save money facility monetary award team effort achievement 2005 | AVIATION |
executive chef summary executive chef certified chef 8 years expertly trained classic french cuisine le cordon bleu specializes caribbean mediterranean indian central american cuisine currently looking obtain position hospitality field provides opportunities continued growth development utilize current knowledge skills continuously improve operational quality efficiency highlights servsafe certified high volume production capability focus portion cost control inventory management familiarity sous vide technique strategic organizational skills attention detail dependable accomplishments received core 4 award received cfe award number one account monthly retention meetings fmpp cc experience 022014 current executive chef company name city state acting manager staff 50 employees continuously improving menus seasonal sustainable local products available purchasing managing inventory daily menus produce special catering monthly promotions training staff overseeing kitchen utility food service workers maintain budget 25m food cost 32 plate cost 232 responsible special functions 102000 plus responsible bohfoh supervisors sous chef unit manager admin responsible supplying food 940 students 2000 meals 24 hours day implemented supported company initiatives programs effectively manage assist kitchen staff producing food banquets catered events member dining areas followed proper food handling methods maintained correct temperature food products conducted daily inspections maintained food sanitation kitchen equipment safety reports regularly developed new recipes accordance consumer tastes nutritional needs budgetary considerations 042013 112013 rd executive chef company name city state responsible creating testing recipes shooting new plate designs retail marketing team disperse accounts websites billboards training tools creating programs test new accounts world wide involving food trends gluten freevegan local sustainable grass fed etc designing new menus cater ceo cfo presidents etc well new manager hires office weekly training communicating directly dietitians match health standards company innovative healthy simultaneously traveling accounts state help food cost budgeting training ensured smooth kitchen operation overseeing daily product inventory purchasing receiving identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction attend meetings acquire new vendors approved company 092011 042013 head chef company name city state acting manager staff 100 employees continuously improving standards choa control purchasing produce special catering monthly promotions managing inventory maintain budget 55m food cost 36 responsible special functions 102000 plus responsible caféretail sales 15001800 covers per day responsible supplying food 256 patient beds every meal period expertly estimated staffing needs adjusted hourly schedules accordance demand patterns budget local labor laws implemented supported company initiatives programs 092010 092011 sous chef company name city state acting manager staff 70 employees controlled purchasing food beverage equipment tableware expendables maintain budget 15m responsible special functions 10200 plus responsible 3 venues 900 covers per day actively participated staff meetings operated effective management team leader regularly developed new recipes accordance consumer tastes nutritional needs budgetary considerations education associate occupational science degree culinary le cordon bleu college culinary arts atlanta city state united states nutrition courses coursework pastry arts classes restaurant facility operations skills controlling budget designing menus organizational inventory skills management marketing conducting meetings public speaking trainer microsoft office excel publisher powerpoint purchasing retail sales | CHEF |
office managermanaging director professional summary innovative customeroriented healthcare administrator background managed ambulatory longterm care strong background quality assurance claims analysis management principles practices seeking leadership role within integrated delivery system skills strong p resentation skills accomplished leader patient evaluationintervention professional bedside manner adept prioritizingmanaging deadlines patientfocused care trained pre postsurgical care competent physical assessments minor surgery assistance awareness work history office managermanaging director 022014 current company name – city state overseeing entire clinical department ensuring physician orders followed requested overseeing office staff daily operations company day day problem solving departments office well taking problematic phone calls departments hiring training new office staff hiring training new doctors physician assistants completing necessary paperwork enrolling doctors pas medicare malpractice insurance setting new employees practice fusion payroll communicating doctors physician assistants daily basis ensure day running smoothly resolving issues may marketing home health companies company payroll quality assurance quality assurance 042013 022014 company name – city state liaising patients nurses doctors pharmacists various medical personnel daily basis provide utmost service involved patient care follow patients doctors nurses ensure everything accomplished required inputting patient information doctors notes electronic medical records ordering following laboratory diagnostic workup requested doctor well calling medication pharmacy recruited hired trained coached average number new employees per year established maintained systems safely met residents needs skillfully developed departmental goals objectives standards performance policies procedures developed system staff communication ensured proper implementation treatment plans comprehensive patient care consistently complied applicable laws regulations ensured facility adhered medicare medicaid regulations interpreted communicated new revised policies staff established oversaw implementation effective budgeting accounting system improved efficiency reduced costs developed achieved financial growth goals continually maintained improved companys reputation positive image markets served encouraged creative thinking problem solving empowerment part facility management group improve morale teamwork routinely collaborated department managers correct problems improve services supervised managed daily activities clinical team consisting number physicians nurses support staff facilitated ongoing assessment patientfamily needs implementation interdisciplinary team care plan investigated reported issues relating patient care conditions might hinder patient wellbeing led clinical team delivering care services promoted optimal resident health volunteer 092011 052013 company name – city state interviewed patients obtain medical information weight height measurements vital signs documented patient information obtained interviews completed clinical rotations geriatrics responsible primary care case management medication management assessed patients documented medical histories evaluated patient care needs prioritized treatment maintained patient flow assisted doctors surgeries noninvasive procedures collected blood tissue laboratory specimens prepared lab testing performed vitalsglucose testing assisted administering injections urinalysis managed care postoperative patients discharge accurately recorded reported test results according established procedures healthcare 012009 012011 company name effectively communicated patients convey information procedures clear concise manner consistently updated patient charts performed blood work assisted doctors surgery conducted patient physicals aided patient therapy sessions loretto hospital bethany hospital education md 1 2011 windsor university school medicine city top number class continuing education topic awards school diligence award 2005 writers craft award – 2005 world issues award 2005 skills charts concise hiring insurance notes marketing office payroll personnel problem solving quality assurance phone additional information awards school diligence award 2005 writers craft award 2005 world issues award 2005 volunteer ann robert h lurie childrens hospital chicago illinois formerly childrens memorial hospital | HEALTHCARE |
senior construction project manager summary construction manager successful finding costeffective solutions various challenges arise residential commercial construction highlights permit processing building codes regulations safe job site setup site safety coordinator organized detailoriented baseline schedules creation ms office proficient project budgeting cost control superb management skills accomplishments managed amount project supervising team number workers led construction new number home construction project trained mentored number construction workers general laborers apprentices experience senior construction project manager 082015 052016 company name city state directed construction projects budgets 5m working alongside usaf usace nasa clients along vendors consultants technical specialists prepared provided schedule progress reports analysis bimonthly basis contributed planning scheduling assignments cost engineering procurement equipment materials along budget administration application payment requests supervised civil infrastructure scope work including bot limited structural foundation modification existing piles perimeter footings stem walls new foundations new structures equipment along installation electrical conduit mechanical piping systems provided supervision various subcontractors including limited mechanical piping hvac equipment high low voltage electrical systems fire protection facility equipment civil infrastructure coordinate execute construction new facilities construction project manager 122012 052015 company name operated project technical expert assignments budgets 15m required development integration activities associated established maintained ground systems along baseline architecture space flight completed design reviews constructability assessments along project cost estimate summary reports reviewed nasa contracted ae designs construction rough order magnitude well coordinating scope work architects engineers organized development coordination multidisciplined scope work construction cost including conceptual estimates equipment material takeoffs bid proposals focused budget management cost control well timeline management ensure client satisfaction managed multiple building tradesmen various subcontractors including limited mechanical piping hvac equipment high low voltage electrical systems fire protection facility equipment potable waste water plumbing systems coatings corrosion control along civil infrastructure coordinate execute construction new facilities modification existing structures negotiated contracts evaluated change order requests vendors subcontractors performed jobsite walkdowns verify progress scheduled activities analyzed possible subcontractor change orders andor schedule impacts project managerconstruction engineer 092009 122012 company name directed projects budgets 85m working federal private sector clients along vendors consultants contractors technical specialists contributed planning scheduling assignments design cost engineering completed design reviews constructability assessments along project cost estimate summary reports provided technical oversight designers technical support staff executed project scope work use various abilities preparation conceptual drawings lifesafety plans contract drawings along specifications safety requirements construction new buildings andor modification existing facilities provided supervision various contractors including limited mechanical equipment high low voltage electrical systems fire protection facility equipment civil infrastructure coordinate execute construction new buildings industrial structures along modification existing facilities performed bid evaluations responded rfis reviewed shop drawings approval general contractors subcontractors project engineer v architect 032003 092009 company name lead project technical expert projects budgets 25m required development integration design construction activities associated established maintained ground systems baseline architecture space flight reviewed government contracted ae project designs provided construction oversight related current engineering construction industry practices provided design construction documents implement stateoftheart construction methods techniques repairs andor replacement civil structural architectural systems respect best current engineering construction industry practices implementation developed nasa usaf construction scope work required rehabilitate renovate modernize provide new ground systems baseline architecture ground operations cape canaveral air force station kennedy space center florida performed bid evaluations responded rfis reviewed shop drawings approval general contractors subcontractors coordinated performed schedule integration utility outages connections along conducting walkdowns existing infrastructure operation maintenance personnel education bachelor architecture montana state university msu city state microsoft 40hour office suite certification microsoft project certification osha 30hour construction safety health program osha 10hour fall arrest system fall protection equipment program skills ada air force art budget management budgets budget building codes bi construction management contracts cost control client clients design construction electrical systems fire protection government hvac materials mechanical office suite microsoft project personnel plumbing procurement progress proposals repairs research rfi safety scheduling supervision technical support | CONSTRUCTION |
senior director finance professional summary highperforming senior director finance management experience exceptional people skills versed strategic planning financial analysis project management experience senior director finance may 2012 feb 2016 company name city state manage team responsible timely accurate reporting commercial accounts 35bn middle market 7bn monthly quarterly production results including preparing sr leadership investor days earnings releases shareholder meetings lead variety projects including coordination consolidation annual plan annual field compensation process well finance representative longterm strategic operating model project drive cfo sr leadership directed projects order support evolving business needs including development audit estimation process across middle market implemented new profitability measure allowed detailed segmentation middle market book business managed realignment geographical footprint business 3000 people across country better drive results synergy across business units utilize exceptional analytical communication skills across multiple levels organization ability understand details well find summarize key findings director strategic initiatives jun 2009 may 2012 company name city state developed strategy identified priorities established business cases across within businesses enable successful delivery strategic activities investments projects included redesigning underwriting documentation across business insurance developing solutions improve regulatory pricing documentation across business insurance streamlining staff process global underwriting business worked leaders develop solutions change business model operating model determining ways retool realign reorganize create efficiencies current activities provided continuous support senior management planning execution marketspecific needs challenges providing factbased decision support clear concise messaging meetings presentations process improvement engineer jul 2006 jun 2009 company name city state completed liquid petroleum gas market study national programs identified 10 new states expand business equal estimated 12 million dollars premium conducted account manager jobassessment northland insurance end goal establishing metrics measure performance 18 account managers monthly basis study included interviewing studying workloads process time ultimately working management develop performance measure metrics assisted business areas improving operational performance working process engineering methodology consists project planning core data collection process documentation preliminary data analysis development recommendations final report presentation managed architects engineers process improvement project focused finding opportunities simplify es work environment accomplished division labor comparison 17 employees another business unit assessment streamlining opportunities along identification work performed outside office managed employee relations process improvement project interviewed created process workflow documents identified 80 process improvement opportunities built 2008 business plan 1st rotation home office assistant regional financial officer domestic companies provided financial strategic planning analytical support domestic financial officers domestic finance teams travelers florida travelers new jersey premier visited field offices least month acted liaison domestic companies home office education bachelor science economics finance may 2006 bentley college gpa gpa 37 gpa 368 magna cum laude honors program presidents list deans list finance national honors society economics finance gpa 37 gpa 368 magna cum laude honors program presidents list deans list finance national honors society mba 2012 university connecticut graduate school gpa gpa 38 gpa 38 skills premier streamline book business plan communication skills concise data analysis data collection decision support delivery designing documentation employee relations senior management finance financial home office insurance investments leadership market meetings messaging access excel office power point presentations pricing process engineering process improvement project planning reporting strategy strategic strategic planning underwriting visio workbench workflow core qualifications excel power point access visio tm1 snl best | FINANCE |
finance manager summary eclectic individual 10 years operations finance account management experience small agency startup environments possess strong knowledge interest digital marketing broadcast media communications experience finance manager mar 2015 current company name city state responsible apar functions monthly bank reconciliations financial reporting including cash management forecasting manage company payroll administer employee benefits collaborate project managers budgetsactuals projectlevel metrics responsible yearend reporting collaboration cpa project manager jun 2014 dec 2014 company name city state developed project proposals estimates timelines full suite branding marketing messaging design services print web performed presschecks reviewed proofs ensure quality color reproduction reviewed work typographical grammar spelling layout errors sought competitive bids print negotiated rates vendors identified developed evaluated marketing strategies based knowledge client objectives market trends collaborated marketing communications teams standardization design production marketing materials analyzed performance marketing programs identify best opportunities optimization promoted brand awareness seosem campaigns attractive web design bookkeeper apr 2014 jun 2014 company name city state processed bank reconciliations financial reports verify practice proper due diligence maintained accounts receivable documentation electronically paper researched resolved collections billing disputes operations manager nov 2011 apr 2014 company name city state reconciled 11 corporate bank accounts retroactively establish quickbooks reliable accurate representation financial position streamlined executed human resources processes including benefits implementation administration recruiting payroll produced seasonal promotional materials copy design leading increased customer engagement revenue coordinated collaborated advertising operations team weekly email marketing communications updated website regularly feature new deals discounts per vendor advertising contracts coordinated social professional teambuilding events service administrator jan 2008 jun 2011 company name city state served liaison clients inhouse service technicians regarding repairs orders technical inquiries offered production support clients ensure camera packages complete ready shoots staged photographed highend camera packages sale company website coordinated special events orchestrated training classes specialized camera systems clients office manager oct 2006 dec 2007 company name city state provided customer service managed daily office operations design company focused custom graphics based fashion home accessories developed longterm relationships vendors clients help grow overall business processed orders multiple sales outlets including retail website wholesale showrooms department stores boutiques maintained product inventory supply management education longform improv washington improv theater city state currently level 4 student 5level curriculum bachelor arts audio arts acoustics 2002 columbia college chicago city state general studies human development family studies 1999 university illinois city state skills quickbooks workamajig ms office suite indesign photoshop concrete5 cms google analytics googledocs intervals seosem social media digital film photography proficient mac pc environments | FINANCE |
consultant professional profile obtain tax accountant position offers opportunity actively apply knowledge skills developed 9year career international company qualifications microsoft word outlook onesource onenote corptax oracle peoplesoft cch bna excel pivot tables vlookup experience july 2015 september 2015 company name city state consultant projections forecastings analysis foreign source income sec 904 foreign tax credit 6166 w8ben transfer pricing assist preparation forms 5471 8858s prepare ensure accuracy timeliness multistate tax returns corporations including supporting information schedules gather data required determine taxable income apportionment various states assist improvement procedures within tax department order improve overall efficiency accuracy assist tax related projects march 2010 january 2015 company name city state senior tax accountant reviewed us foreign tax credit related calculations sec 901 including foreign tax receipts computing foreign source income sec 904 tracking tax carry forwards overall foreign loss reviewed separate consolidated foreign tax credit us income tax return form 1118 including sourcing income allocation apportionment expenses reviewed separate consolidated us form 5471 form 8858 returns including analysis accounts book reclasses earnings profits adjustments related 70 foreign entities part joint task force transfer pricing experts revised companys cost sharing calculation process including revision cost sharing cost pools documentation processes key controls led 20m savings company improved efficiency reviewed quarterly buyin cost share calculations including true adjustments variance analysis ensured proper documentation provided key support functions implementation onenote paperless initiative resulted 80 cost savings process consistency eased integration business applications facilitated effort develop update document processes procedures led standardized uniform work papers time savings improved efficiency monitored tracked served point contact form 6166 us residency certificate form w8ben minimize worldwide taxes imposed operations company foreign subsidiaries leading increased efficiency time savings august 2005 february 2010 company name city state tax assistant prepared foreign tax credit calculation including sourcing income deductions prepared assisted corporate tax returns projects including us federal forms 1118 54718858 dual consolidated loss us federal estimated income tax payments extensions led efforts prepare maintain improve documentation support reporting functions performed 1118 tax compliance group developed tracking system maintenance form 6166 eliminated multiple requests irs ensured residency documentation received timely prepared form 5713 international boycott affected legal entities drafted documentation used training tool process reviewed booktax difference proforma us federal return form 1120 us entities foreign operations march 2004 may 2005 company name city state arap general cashier received checks made deposits posted corresponding invoices prepared credit debit memos necessary adjust customer accounts receivable paid invoices verifying transaction information scheduling preparing disbursements obtaining authorization payment proven track record resolving historical accounts receivable issues arising misapplication incomplete application nonapplication customer payments verified general ledger accuracy prepared monthly accruals analyzed trial balances audited cash revenues areas hotel operation balanced daily cash transactions ordered daily supply cash education may 2005 webster university city state finance mba finance 2001 webster university city state mathematics bachelor science mathematics 2001 webster university city state journalism bachelor arts journalism skills accounts receivable accruals book credit debit documentation forms general ledger legal excel outlook microsoft word oracle peoplesoft pivot tables pricing processes reporting scheduling tax compliance tax taxes tax returns variance analysis | CONSULTANT |
hr generalist experience 082017 current hr generalist company name city state recruited help open new company sales team tx nc guiding senior management pay compensation contract positions worked senior leadership create hr policies procedures recruit employees updated hris system tracking time attendance pto benefits employee applicant log created training manual conducted job evaluations analysis created pay ranges competencies implemented programs policies areas training development compensation structures new employee orientation cut payroll expenses 16 implementing time clock system policy companywide monitoring time attendance revised job descriptions created competency checklists 25 positions companywide three states shadowed interviewed employees construct accurate picture duties skills required position continued 062015 052017 hr generalist company name city state partnered employees management communicate carious hr policies procedures standards regulations reviewed applications paperworkcollected necessary documents answered multiple phone lines greeted candidates conducted employment verification reference checks credit checks screened resumes scheduled conducted interviews composed congratulatory letters 102013 052015 owner chef company name city state oversee daily operations quaint catering company specialized mexican italian cuisine unique beverages chocolate confectionaries manage details related safe preparation delivery setup diverse food orders serving 100 guests interface clients gather critical event details learn specific food preferences recommend appropriate menu items quantities coordinate planning ordering purchasing storage food equipment supplies sole preparer food orders operating smokers grills food warmers various pieces equipment manage bookkeeping budgeting accounting skillfully learned managed entire business startup applied permits licenses established company brand marketing materials created menu pricing implemented advertising campaigns established marketcompetitive price points maintaining superior quality standards led company achieving 28 profit first year established manage partnerships food suppliers acquire freshest foods ingredients time prepare orders advertise business print digital social media local radio stations partnerships local area businesses earned high rate repeat referral business wordofmouth promotion developed manage partnerships restaurant supply stores purchase needed equipment tools supplies packaging materials 012008 012010 kitchen manager company name city state oversaw daily kitchen operations leading team 10 safe preparation guest food orders operated pizza ovens grills industrial cleaners kept kitchen area pristine condition line safety regulations managed inventory food supplies resolved problems related customers team dynamics additionally assisted overseeing frontofthehouse operations including counting balancing drawers shift successfully aligned team membersdiverse personalities work styles backgroundsaround shared goals led team providing customers exceptional dining experiences trained employees kitchen protocols safe food handling preparation storage food portioning plating presentation cleaning grills equipment surfaces count drawers operate pos system close restaurant 011999 012001 assistant restaurant manager company name city state assisted general manager chef overseeing daily operations planning menus daily specials hiring training employees preparing serving lunch orders planned executed special events serving education 2017 master business administration hr management ashford university city state 2500 guests hr management managerial finance financial managerial accounting economics managerial marketing organizational behavior business law operations management strategies hr management project reviewed analyzed 30 years business research compare two primary approaches filling open positions hiring externally promoting within gpa 39 member golden key international honors society recipient ashford university alumni scholarship 2008 bachelor arts business ashford university city state business april 2018 sigma six yellow belt certification 2018 phr certification professional human resources tentative summary hr generalist 3 years experience 10 years management experience seeking position hr generalist company grow improve skills human resources extensive background hr generalist affairs including experience employee recruitment onboarding conflict resolution benefits compensation payroll administration policy development implementation training development demonstrated success implementing numerous policies implementations updated personnel manuals files job descriptions benefits packages conducted job analysis provide pay ranges various positions highlights employment law onboarding fmlaadaeeo employee relations hr policies benefits administration procedures payroll administration staff recruitment retention hris applications paychex paychex flex ms office word excel powerpoint outlook skills accounting ada advertising benefits benefits administration bookkeeping budgeting business law business research business startup competitive credit clients delivery economics employee relations training employees special events senior management filling finance financial general manager hiring hris human resources hr inventory italian leadership law letters managerial managerial accounting market marketing marketing materials materials excel ms office outlook powerpoint word operations management organizational packaging payroll policies pos pricing profit promotion protocols purchasing quality radio recruitment safety sales sigma phone unique | HR |
construction accountant contractor professional summary accomplished detailoriented leader 15 years experience accounting excellent organizational analytical communication skills proven ability effectively prioritize complicated tasks multiple assignments meeting tight deadlines creative problem solver able quickly correctly troubleshoot accounting issues skills team leadership staff development account reconciliation expert financial statement analysis team leadership general ledger accounting excellent attention detail fast learner highly dependable detailoriented work history 122015 current construction accountant contractor company name – city state prepare monthly annual financial reports assigned projects create cost segregation report detail project costs prepare maintain account reconciliations general ledger job cost reports coordinate manage internal external audits financial records evaluate enhance implement internal controls policies procedures manage analyze various general ledger accounts calculate imputed interest revenue specified projects verify create link assets correctly work breakdown structure numbers prepare comparison report outstanding goods invoice receipts properly accurately account economic operational events prepare post various journal entries prepare documentation internal external auditors complete special assignmentsprojects requested identify recommend changes processes enhance accuracy accounting data maintain good understanding apply gaap sec regulations sarbanesoxley related policies practices procedures 062010 092014 accounting supervisor company name – city state maintained daily supervisory duties within ipsfield office accounting division reviewed authorized reconciliations status reports 200 general ledger accounts oversaw preparation approval various management reports performed quality assurance reviews approvals journal entries handled customer inquiries complex cases analyzed recommended appropriate workloads training accounting staff performparticipate special projects software implementation initiatives process improvement implementation new accounting methods awarded certificate completion company management training program 072005 052010 senior accountant prepared monthly aged trending variance analysis reports 200 accounts managed workload performed ongoing training team members served liaison third party collection agency various departments collect overpaid accounts prepared monthly status report created procedure modifications improve accounting processes limit manual error performed daily monthly reconciliations 20 complex high priority accounts conducted testing automation new accounts created journal entries ensure accurate maintenance general ledger provided assistance training junior staff perform research resolve balances perform backup responsibilities needed maintained updated accounting procedures accounts 072000 062005 juniorstaff accountant company name accountable daily monthly reconciliations 30plus general ledger accounts created journal entries ensure accurate maintenance general ledger calculated agents liens accounts garnished checks needed month ensure items cleared correctly balance zero assigned account monitor reviewed unusual activity accounts reported supervisor maintained 100 acceptable status accounts interacted internal external customers provide quality service timely fashion applied accounting principles procedures work assignments participated company sponsored training classes enhance technical skills technology team worked divisional team identifying opportunities improvement manual processes multiple areas throughout department use technology automated workflow project led team research development awf system department system used provide multiple areas current status critical items needed cleared end month reduceeliminate additional research emails phone calls critical items project recommended monthly meeting created streamline account critical items throughout department communicated directly management various service centers get cleared timely education may 2004 master business administration finance long island university finance deans list magna cum laude may 2000 bachelor arts accounting lincoln university lincoln university accounting affiliations accomplished detailoriented leader 15 years experience accounting team player excellent organizational analytical communication skills proven ability effectively prioritize complicated accounting tasks multiple assignments meeting tight deadlines creative problem solver able quickly correctly troubleshoot accounting issues extensive involvement department wide initiatives projects skills account reconciliations streamline corporate accounting document management external audits financial reports general ledger general ledger accounts process improvement sap sarbanesoxley sql structured query language variance analysis | CONSTRUCTION |
finance manager executive profile administrative professional offering excellent communication computer skills meets deadlines works high level multicultural awareness adaptability skill highlights extensive knowledlge real estate programs management experience multitasking extensive customer service problem solving experience proficient quick books act microsoft outlook microsoft office project management professional experience finance manager june 2015 current company name city state manage finances quick books budget planning reconciliation accounts accounts receivables payables national sales director national rehab supervisor september 2013 july 2015 company name city state supervised coordinate evictions eviction attorneys faciltated cash keys negotiations andor sheriff lock outs supervise coordinated rehab investment properties nationally gathering reviewing bids work orders construction bids coordinated agents nationally purchases sales investment holdings review negotiate listing purchase contracts outlined investors advise investors current property activity probems occurred resolution maintain national pool real estate agent interviewing hiring discharge process review process accounts payable vendors sending accounting appropriate paperwork acted office manage lake arrowhead branch processing payroll keeping office supplies maintaining office machines maintaining service accounts executive vice president september 2000 july 2013 company name city state oversaw daily office operations staff 3 employees prepared distributed payroll staff 3 direct reports composed drafted outgoing correspondence reports directors maintained website weekly newsletter oversaw inventory office supply purchases complied annual recommendations next fiscal year budgets processed accounts receivable accounts payable negotiated vendors order maintain inventory office supplies managed hundreds accounts receivable accounts local state national dues coordinated travel arrangements flights hotels transportation meeting registrations course registrations directors attending state national meetings created expense reports budgets filing systems frequently used word processing spreadsheet database presentation software reconciled processed expense reports 12 internal field personnel coordinated vendor demonstrations assisted contract negotiations industry programs tools distributed companywide announcements booked conference rooms coordinated catering monthly member development forum annual installation researched proposed implemented vendor services decrease costs organization distributed companywide announcements booked conference rooms coordinated catering annual staff development forum processed facilitated pro standards complains grievance hearings greeted visitors entering office determined nature purpose visit directed appropriate destination human resourses executive assistant april 1999 september 2000 company name city state led comprehensive safety training 23 staff members educated advised employees group health plans voluntary benefits 401k retirement plans developed facilitated newhire orientations conducted employment verifications investigations facilitated criminal background check process new hires managed aspects leave administration including employee notifications disability programs health benefits processed workers ompensation unemployment claims assisted team building initiatives overall support maintenance organizational culture employee morale processed payroll maintain employee payroll benefits database admissions office executive assistant may 1998 april 1999 company name city state managed facilitated new student orientation maintained transcripts students teachers certification records assisted financial aide department assisted career counseling department tracked department expenses supplies orchestrated aspects graduation ceremonies education high school diploma 1979 lakewood sr high school city state licensed real estate agent certified pro standards administrator served 8 years product development advisory board skills accounting accounts payable accounts receivable attention detail benefits budget development budgets strong interpersonal skills contract negotiations contracts counseling critical thinking database product development filing financial hiring inventory team building meetings office negotiations newsletter office machines organizational payroll personnel presentation development quickbooks real estate safety sales spreadsheet staff development time management transportation travel arrangements website word processing | FINANCE |
lead artist summary im fastlearning enthusiastic animator seeking professional experience 7 years formal art training digital traditional im skilled design character animation software skills animation toon boom harmony tv paint adobe flash illustration adobe photoshop adobe illustrator aseprite paintool sai gimp postproduction adobe aftereffects adobe premiere final cut pro experience 022017 current company name city state lead artist design custom dd character sprites party menu screens backgrounds fitting 8bit video game aesthetics upcoming dungeons dragons youtube series 062016 082016 company name city state digital arts assistant instructor assisted teaching digital art film photography minecraftmodding coding animation kids ages 518 052015 082015 company name city state canvassing manager gathered donations aclus proposed employment nondiscrimination act protection lgbt people workplace education 2018 loyola marymount university city state united states bachelor arts animation created two 5minute animated short films peers designed programmed two games working knowledge industrystandard animation programs 2014 da vinci design high school city state united states high school diploma art design project based learning published small comic book peers presented designs karten design placed first team junior qualcomm tricorder xprize design competition | DIGITAL-MEDIA |
operations coordinator summary dedicated focused office manager excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking role increased responsibility authority resourceful accomplished extensive office operations personnel organization expertise highlights ms office netsuite sales office ally business development sound judgment social media networks managing multiple priorities articulate public speaker calm pressure account management eprocessing network team player operations management eye detail computersavvy community outreach new customer acquisition interpersonal skills multimedia marketing accomplishments received merit raise strong attention detail exemplary customer service teamplayer attitude successfully planned executed corporate meetings lunches special events groups 20 employees charge implementation office evolution columbuss social media marketing online blog presence experience operations coordinator march 2016 current company name city state human resources administrator portland branch payroll administrator managed receptionist area including greeting visitors responding telephone inperson requests information maintained front desk reception area neat organized fashion designed electronic file systems maintained electronic paper files served central point contact outside vendors needing gain access building made copies sent faxes handled incoming outgoing correspondence facilitated working relationships cotenants building management organized files developed spreadsheets faxed reports scanned documents created weekly monthly reports business center manager june 2015 march 2016 company name city state managed receptionist area including greeting visitors responding telephone inperson requests information maintained front desk reception area neat organized fashion designed electronic file systems handled media public relations inquiries served central point contact outside vendors needing gain access building dispersed incoming mail correct recipients throughout office supplied key cards building access employees visitors made copies sent faxes handled incoming outgoing correspondence facilitated working relationships cotenants building management organized files developed spreadsheets faxed reports scanned documents created weekly reports properly routed agreements contracts invoices signature process managed daily office operations maintenance equipment billing invoicing language arts instructor august 2013 august 2015 company name city state promoted good behaviors using positive reinforcement method maintained daily records childrens individual activities behaviors created implemented developmentallyappropriate curriculum addressed learning styles incorporated music art theater lesson planning developed professional relationships parents teachers directors therapists helped prepare daily lesson plans activities lessons supplied oneonone attention student maintaining overall focus entire group communicated effectively educators various grade levels teacher june 2009 august 2013 company name city state promoted language development skills reading storytelling conducted small group individual classroom activities based differentiated learning needs applied positive reinforcement method redirect negative behaviors observed students supply teachers feedback regarding potential learning blocks opportunities support organized field trips local parks fire stations zoos encouraged students understanding helpful others education bachelor science elementary education 2012 ball state university city state elementary education emphasis technology psychology development educational theory behavior management coursework emergency preparedness minor educational technology english creative writing coursework skills account management articulate billing business development interpersonal skills contracts creative writing emergency preparedness english invoicing lesson planning managing marketing networking operations management presentations public relations public speaker sales team player phone answering | ARTS |
sous chef summary highly skilled sous chef started hilton barbados commis 1 promoted demi chef de partie chef de partie senior chef de partie rank sous chef passion culinary arts believe team engagement hard working pro active sous chef dependable quality focused resourceful seeking use skills talent add operation ready qualified next challenge keep date culinary trends help improve dining experience guests experience working fast pace kitchens producing results highlights strong management skills focused disciplined focused cost control working within budget supervisor year 20102011 trainer year 2012 team leader managing 65 chefs stewards menu writing costing skills trainer create opportunities increase revenue decrease kitchen expenses maximize productivity compromising guest satisfaction past chairman blue energy committee manage monthly budgets especially payroll teaches sushi class mentor conduct job skills checklist new hires capable high volume production worked banquets 1800 perfect attendance 200520062007200920102011201220132014 nominated employee month 2 occasions hilton barbados experience sous chef 102013 current company name opening chef closing chef hotel consists 350 rooms 3 restaurants goal add operation maintain standards sanitary environment ensure breakfast 511covers two locations lunch 113 ala carte 250 special buffets beach bar 385 covers dinner buffets specialty nights eg pasta night seafood night beach barbeque fine dining restaurant 80 banquets room service time done according hilton standard either morning evening shift expediting range ensure food sent guest according hilton standard skills trainer train new team members job skills check list prepare temperature logs fridge temperatures hr audit etc quality assurance audit conduct daily briefings also refresher training team members write rosters approximately 65 chefs including casuals budget must kept payroll help facilitate property functions also assist menu writing costings menus written worked facilitated many banquet events numbers ranging 1800persons facilitate food airline orders responsible nominating employee month well rounded area kitchen department love hands assist team times creates team engagement 092003 022005 company name fairmont royal pavilion general cook nominated employee month 20032005 responsible breakfast lunch dinner la carte service interacted guest action stations 122002 092003 company name perfect attendance general cook responsible breakfast lunch dinner room service la carte assisting buffets education certificate management techniques senior chefs 2011 university birmingham barbados course done barbados hospitality institute certificate counseling skills managers 2010 enlightening achievement ceo particia healy barbados certificate baking hot breads 2010 culinary institute america city state united states america certificate asian cuisine 2009 culinary institute america state united states america certificate soups stocks sauces 2008 culinary instiute america state united states america certificate small dishes big flavors gardemanger 2007 culinary institute america state united states america certificate sushi 2007 hilton barbados resort barbados beginners intermediate advanced sushi chef john amayo venezuela distinction supervisory mangement 2005 caribbean training institute diploma supervisory management distinction associate applied science applied science culinary arts 2002 barbados hospitality institute barbados associate degree applied science culinary arts high school diploma 2000 barbados hospitality institute barbados alexandra secondary school barbados caribbean examination council 7 certificates grades 1 2 general art grade 1 food nutrition grade 1 home management grade 1 principles business grade 2 office procedures grade 2 english language grade 2 english literature grade 2 personal information marital status married uses maiden name date birth 15th september 1983 sex female children nil additional information scholarship winner 2007caribbean hotel tourism association education foundation caribbean hotel tourism association education foundation2008 scholarship winner 2009caribbean hotel tourism association education foundation acting junior sous chef months october november 2009 scholarship winner 2010caribbean hotel tourism association education foundation skills advanced sushi skills organized creating team engagement understanding client needs controlling bottom line multi task well | CHEF |
banking center manager summary professionalmanager skilled informing clients products services recommending best options meet needs excellent interpersonal skills versatile sales professional background banking finance consistently meets bank customer service standards resultsoriented professional 7 years sales branch management highly detailoriented professional successful meeting exceeding branch goals expertise customer service relations sales management seeking fulfilling position offers growth opportunities allows utilize leadership skills experience highlights exceptional customer service sales expertise reliable excellent communication skills strong work ethic friendly energetic approachable flexible team player organized accomplishments consistently achieved quarterly goals consistently helped associates development new rolespromotions selected market leadership team financial center managers experience banking center manager august 2012 current company name city state banking center manager responsible managing consumer banking center bcm responsible leading managing coaching team sales service professionals meet exceed sales targets ensure operational excellence banking center create excellent customer experience bcm acts general manager responsible executing one team model ensuring collaboration banking center teammates onsite specialists bcm demonstrates key behaviors drive banking center success bcm ensures customers needs met executing lobby leadership observe banking center team action eyes customer supervise coach teams proper execution key banking center plays communicate consumer market managers conduct performance assessments update staff business developments manage aspects successful business including resource management operational excellence managing partnerships associate development proficiency building retaining customer relationships proactively identify manage risk every business product service transaction leveraging risk framework create workforce stability cultivating engaged well coached team personal banker january 2010 august 2012 company name city state personal bankers pbs responsible offering selling financial products services ie credit cards cds loans consumer small business customers routinely work customers small business clients build deepen relationships uncovering financial needs recommending best products services solutions meet needs ensure customers needs met partnering appropriate specialist andor teammate serve customers banking small business mortgage investment needs pb helps create excellent customer experience proactively manage risk every business product service transaction leveraging risk framework sales service specialist august 2007 february 2010 company name city state provides customer solutions moderately complex escalated issues providing seamless delivery service sales andor fulfillment requests answering calls text messages emails contact center environment requires knowledge multiple products ability deepen retain relationships service sales may perform routine accountrelated transactions involves referring customers appropriate line business products supported may required solve problems investigateresolve wide variety issues requests include gathering additional information setting expectations working support organizations fulfill request may handle escalated issues successfully navigating organization resolve customer requests routes maintains tracks outstanding servicing requests provides thorough follow education bachelor arts corporate fitness 2005 minot state city state minor business management associates business admin 1999 frank phillips college city state business admin skills banking coach coaching credit clients delivery financial general manager leadership managing market selling sales | BANKING |
business development director summary business development director driven exceed sales goals build longterm relationships customers creates positive shopping experience highquality customer care highlights fluent english spanish actionoriented resultsoriented take charge sales customer service professional superior communication skills superb follow skills exceptional relationship building leads gaining trust credibility individuals groups effective team player capable delivering strong business case client action skill set necessary bring close accomplishments created strategies develop expand existing customer sales resulted 154 increase monthly sales increased sales volume adding 34 new accounts assigned territory managed portfolio 21 accounts totaling 145mm sales experience business development director 112012 current company name city state managed 3 franchise kia hyundai cdjr chryslerdodgejeep ram traineddeveloped sales team engagement wcustomers traineddeveloped sales team crm usage met weeklymonthly gm service director emails mail marketing campaigns built strong relationships fleet organizations developed two man team handles heat cases sales representative 012009 052012 company name city state developed managed five home depot accounts generating 5mm annual revenue built strong relationships home depot management associates professional contractors isds government agencies cities municipalities multi family apartment groups investors diyers monitored forecast sufficient inventory levels behrkilz product ready demand excelled partnering core business operations significantly increase behrkilz footprint expand market share generated sustainable revenue sales driver award fy 2009 successfully executed initiatives new product roll outs behr ultra premium plus sp low voc intext oil base ext wood stains floor coatings kilz pro x trained developed home depot associates excel driving home depot behrkilz value increasing sales nonstop hands training rookie year award 2010 serviced 2 territories due lack human capitol total 10 accounts keeping profitable constantly growing ultimate team player award 2011 new home counselor 012006 072007 company name city state sold 28 new homes produced 5236000 revenue first six months achieved 97 capture rate inhouse lending company sustained high profit margin tactful diplomatic negotiations built strong strategic alliances investor community led multiple revenue streams increased profitability held firsttime home buyer workshops build comfort demand minimized sales cancellations meticulous customer qualification realistic expectation setting new home counselor 102004 012006 company name city state sold 58 new homes produced 8700000 revenue used blueprints without model sell 39 homes participated numerous tv commercials mi casatv protected profits margin degradation advanced negotiation skills beazer homes national marketing award best idea contributing 14 new home sales one day orchestrated community outreach programs create demand moveups firsttime buyers achieved lowest cancellation rate dallas division built loyal relationships large diverse realtor base developed strong relationships large portion investment community completed requirements beazer university numerous sales contests new business development sales manager 111992 072004 company name city state achieved 154 fy 2000 sales quota implemented weekly training sales team achieved 125 1999 ytd sales quota managed 21 wholesale distributer accounts increased territory sales 14 q2 q3 1998 preserved margin selling average four percentage points industry standard broadened market base identifying new opportunities expand focus wholesalers tracked customer acquisition cost versus profitability created negotiated contracts agreements proposals purchases education superstar selling brian tracy ft worth texas 2005 build complete sales person plano texas 2005 sales success jeffrey gitmer ft worth texas 2005 csre psychology 2011 peers city state usa psychology sales brian tracy sales marketing 2005 beazer university city state usa cfni theology 2003 csre city state usa associate arts theology 2003 cfni city state usa skills sales marketing strategy execution account management business development client relations cold calling computer literate creative problem solving crm systems customer needs assessment customer satisfaction customer service lead development marketing | BUSINESS-DEVELOPMENT |
events public relations leader summary marketing specialist creates executes first class corporate store events marketing plans social media content support stores sales objectives well companys overall objectives seeking corporate event planning marketing position planned multiple events new scheels stores including number pr events well formal events major projects included social media development 26 stores planning multiple expos conferences experience 122015 current events public relations leader company name city state collaborate marketing leaders understand stores markets put together best event marketing plans region create annual strategy events promote align stores goals creates customer store interactions lead development execution strategic events trade shows demos expos event sponsorships community involvement conferences develop execute marketing plans events store promotions create event content social media blogs instore signage radio traditional media act project manager creating marketing plans events facilitating communication vendors agencies internal teams ensure marketing plans following timelines brand standards objections budgets coordinate registration payment procedures promotional advertising mailings corporate sponsorship activities foster excellent communication internal teams well scheels stores buy media tv radio print digital develop track maintain budgets ensure costsaving methods spending within allotted budgets conduct pre post event evaluations improve roi future events well improve quality effectiveness marketing communications initiatives 122014 112015 events coordinator company name city state order proof create marketing material events promotions provide excellent service scheels stores external vendors write copy marketing communications material examples include instore signage blog press releases facebook events radio email blast schedule speakers vendors participants coordinate event logistics details including registration attendee tracking presentation materials support pre postevent evaluations hire staff work event including security personnel entertainment organize event logistics act onsite manager events calculate budgets ensure adhered provide project status store directors leadership team 092013 102014 project assistant company name city state plan grand openings finished healthcare education sports recreations building projects coordinated trainings luncheonsdinners business meetings travel arrangements created updated marketing content including proposals brochures invites social media prioritized generated tracked contracts requested project managers sharp deadlines ensure projects stay timelines invoiced large financial payments assisted tracking budgets great attention detail multimillion dollar projects mostly healthcare industry organized required catering service venture equipment setup events including golf tournaments appreciation dinners company retreat provided highest level customer service customers clients addressed customer questions concerns needs professional manner 122012 112013 marketing events intern company name city state collaborated team strategically plan profitable fundraising events creating awareness nonprofits mission proposed purchased assembled local advertising events including radio print social delegated responsibly interns events run seamless events coordinated event logistics including registration attendee tracking presentation materials support pre postevent evaluations created update social media channels including facebook twitter instagram pinterest 072012 092012 marketing intern company name city state assisted planning promotion variety local events including mankato marathon senior games ribfest mankato air show vikings training camp booths coordinated technical needs events including administering contracts purchasing materials obtaining permits arranging security parking soliciting vendors sponsors education training 2013 ba mass communications business marketing minnesota state university skills advertising attention detail brochures budgets excellent communication conferences content contracts clients customer service email financial fundraising leadership logistics marketing plans marketing marketing communications marketing communications marketing material materials meetings personnel press releases understand store promotion proposals purchasing quality radio strategy strategic tv trade shows travel arrangements | PUBLIC-RELATIONS |
finance manager accomplishments transfer pricing tax seminars domestic international conducted e kpmg ifrs conducted institute chartered accountants pakistan icap balanced score card tool strategy execution conducted icap sukuk rapidly growing widely accepted islamic structure conducted icap making strategy happen intensive immersion world strategy execution conducted mih training academy division naseba certified institute leadership management professional summary corporate finance executive cpa offering 16 years experience wealth strategic operational knowledge wideranging cross financing experience auditing assurance financial advisory services big 4 professional firms deloitte touché lead ipo transactions strong expertise public reporting capital market authority capital market transactions strategic negotiations international business proven ability managing motivating teams loyal productive employees excellent leader track record problem solving consistently drives bottomline performance efficiency process profit improvements enhanced internal controls attained wellrecognized results key advisor ceo member senior executive team public listed company affiliations bachelor science bsc university punjab pakistan member institute certified public accountants pakistan certified public accountant cpa membership m647 fellow member chartered institute cost management accountants nigeria cost management accountant fcma membership 509 associate member saudi organization certified public accountants certified public accountant cpa membership 3664 associate member association certified public accountants uk chartered accountant intermediate ca intermediatepakistan skills strategic financial planning risk management performance analysis investment management budgeting forecasting analysis external audit actuarial work finalization accounting auditing corporateoperational finance treasury taxation regulatory compliance mergers acquisition financial reporting executive presentation financial modeling capability ifrs proficiency us gaap principles expert gaap statutory reporting ms office suite auditing proficiency erp enterprise resource planning software internal control management work history finance manager 032017 current company name – city state performed financial due diligence business acquired entity prepared financial projections investment appraisal arranged financing bank finance business acquisition prepared presented strategic planning management approval provide leadership role aspects companys financial operations manage treasury function present production financial reports local gaap management ensure tax compliance arrange insurance cover business employees designed got approved implemented monitored internal controls prepared breakeven analysis formulated salary structure prepared monitored adjusted financial budget oversaw preparation analyze monthly financial reports management board directors quarterly reports financial reports board meetings collected reported monthly expense variances explanations computed taxes owed applying prescribed rates laws regulations chief financial officer cfo 102011 092016 company name – city state developed strategies sustainable value creation supported senior management decision making managed assetsliabilities mismatch risk ensured relevant useful internal external reporting led accounting financial function improved financial performance recommendation implementation various measures broad scope authority included executive guidance established strong system financial reporting ensure adequacy technical reserves even contesting external actuarys recommended reserves directly improved bottom line successfully negotiated reinsurance contracts favorable terms single handedly arranged new reinsurance cover key contributions headed share capital raise company 60 million rights issue led implementation team successfully implementing erp system replacing inhouse standalone modules reengineered accounts finance function segmenting accounts receivable accounts payable treasury gl sections streamlined reporting hierarchy introduced accounting control procedures capital expenditure coorchestrated transformation company multimillion dollar loss position net income 20 first two years 71 next two years making thorough analysis portfolio developing monthly reports putting place controls developed new analysis tool using ms excel advanced features used companywide measure financial performance 13 retail locations product monthly quarterly annual basis achieved significant cost savings general administrative expenses reduced 11 17 revenue reviewing alongwith hr manager job descriptions consolidating wherever applicable eliminating redundant positions developed management reporting system recommended head technical revisit prices particular product done resulted increase sales volume product almost 2 times keeping loss ratio lower side yielding higher profit absolute terms achieved savings 16 million per year creating taxefficient crossborder reinsurance structure established collection unit improved receivable turnover 158 316 times reduced provision doubtful debts 253 million impacted bottom line positively created boardroom multimedia presentations including video text syncd depositions enhanced understanding developed new process employee evaluation resulted marked performance improvements manager audit 012007 092011 company name – city state project management number significant audit engagements often multidisciplinary multijurisdictional ensure market reporting timetables met whilst ensuring client service standards maintained professional engagements often involved management complex audit teams resolution technical accounting issues ifrss local gaap liaising senior client management group audit teams achieved employee year award year 2010 managing one biggest portfolios clients contributing good amount revenue firms income maintaining high quality work contributed growth revenue firm introducing new clients agreeing additional services existing clients ie course audit convinced client tax consultancy services well managed referral jobs multinational clients audited financial statements prepared us gaap cross border gaap performed financial due diligence valuation connection mergers acquisitions ipos served diversified client base international public companies including insurance investment partnerships manufacturers contractors construction petrochemicals retailers managed carried agreed upon procedure assignment internal controls product pricing forensic assignment identified recommended improvements related key operational control issues presentation top management audit committees conducted training international financial reporting standards international auditing standards assistant manager 082006 122006 company name – city state senior auditor 062002 052006 company name – city state skills accounting accounts payable accounts receivable acquisitions administrative ad auditing budgeting budget client management contracts contract negotiation corporate finance cpa client clients clients decision making due diligence erp senior management features finance financing financial financial operations financial planning financial reports financial reporting financial statements forecasting gl hr insurance international business investment management leadership managing management reporting market meetings mergers ms excel negotiations next page 2 performance analysis pricing problem solving profit project management quality reporting retail risk management sales strategic strategic planning tax compliance tax treasury valuation education bachelor science mathematics 1997 university punjab city certified public accountant cpa accounts audit finance 2012 institute certified public accountants city certifications fellow member chartered institute cost management accountants | FINANCE |
occupational therapist professional summary highly motivated accomplished business professional 10 years experience providing leadership management diverse teams facilitating strategies growth profitability comprehensive experience multiple aspects business operations project management regulatory compliance customer satisfaction staff training procedure developmentimplementation leads example tenacious trustworthy approachable results driven team player adept communication problem solving abilities areas expertise operational management computer skills client development project management program development finance analysis training development customer service organizational development presentation skills excellent communication skills business management skills computer expertise electronic medical records ms word excel access publisher powerpoint outlook quickbooks problem solving proven ability troubleshoot develop creative innovative solutions business challenges successfully manage change improved performance efficiency management mentoring noted ability motivate performance communicate strong messages nurture partnerships deliver significant sales growth history successful health care leadership sales project management business operations outstanding accomplishments business startup turnaround financialoperational management across diverse industries reinvigorating organizational infrastructure inventory technologies processes financial measurement systems customer personal service knowledge principles processes providing customer personal services including customer needs assessment meeting quality standards services evaluation customer satisfaction skills work history occupational therapist 022014 current company name – city state prescribing implementing occupational therapy services pediatric population 021 yrs administering interpreting evaluation needed treatment fine oral gross motor skills sensory dysfunction prescribing fitting training medical devices disabled persons senior director operations 072008 092013 company name – state responsible operational oversight ancillary services product line including home health outpatient rehabilitation private duty nursing skilled nursing premium programs within multiple regions encompassing direct supervision regional directors operations home health administrators sales marketing recruitment teams compliance direct supervision 200 plus employees directed multisite branch office operations compliance federal state regulations established policy procedure standards focused quality improvement best demonstrated clinical practice led region multiple deficiency free medicare surveys include home health rehab agencies skilled nursing facilities led team responsible development start home care agencies rehab agencies monitored directed development implementation maintenance therapy home health senior living communities home care agencies multiple states increased gross revenue 250000 4 million annual 2010 2013 improved home health penetration throughout owned managed senior living communities less 5 percent 16 percent achieved store gross margin growth 6 10 therapy 25 home care healthcare coordinator 012004 012008 company name prescribing implementing occupational therapy services adult geriatric population administering interpreting evaluation needed treatment overall wellness physical dysfunction gross motor endurance memory muscular sensory dysfunction management staffing team building caseload development integrations compliance building bridges therapy learning centers coowner therapy director occupational therapist created strategies enhance company deliverables clinicians generating additional revenue streams capture new customers increase market share increase customer satisfaction management client services caseload development marketing services orientations new employees financial oversight analysis development implementation sensory oral motor low vision programs child 21 yrs prescribing implementing occupational therapy services pediatric population 021 yrs administering interpreting evaluation needed treatment fine oral gross motor skills sensory dysfunction prescribing fitting training medical devices disabled persons regional director responsible operational philosophical technical training program development home health outpatient hospice skilled nursing settings provide education company policies procedures rules regulations therapeutic processes financials management tools management approaches documentation conduct presentations models theories support services culture best practices organization provide rolling mentorship clinicians managers within organization development education therapeutic wellness interventions programs order provide best quality care industry development presentation aota accredited ceu programs balance low vision urinary incontinence dementia management training implementation digital documentation systems product lines nationwide education bachelor science occupational therapy 5 2004 midwestern university city state gpa graduated suma cum laude gpa 36 occupational therapy graduated suma cum laude gpa 36 distinguished student mwu class masters business administration healthcare management 6 2014 university phoenix gpa phoenix arizona graduate magnum cum laude gpa 389 healthcare management phoenix arizona graduate magnum cum laude gpa 389 graduate certificate accountingcpa exam candidate 3 2015 skills accounting acquisitions art balance bridges business operations business plan oral cpa client customer satisfaction documentation financials financial team building leadership director marketing market memory mentoring mergers network nursing policies presentations processes program development quality recruitment reporting sales staffing strategic technical training vision | HEALTHCARE |
business development director experience business development director january 2010 current company name city state leads vision strategy execution facets operations business development 45mm automotive dealership accountability success 52 employees credited improving effectiveness business strong leadership hiring personnel talent experience customer service finance business development yielding increases profit lower costs implemented formal daily training professional development sales service principles improved accuracy focus sales efforts building leadership capabilities managers driving revenue growth 25 maintains daily inventory 75mm new vehicles 14mm used vehicles championed adoption dealersocket companys crm tool empowering 100 sales force manage pipeline leads opportunities documenting engagements clients prospects directly impacting sales revenue increase 1mm sales manager january 2004 january 2010 company name city state launched website adopted secondary financing relationships spark online lead generation additionally expanded dealerships marketing strategies include digital elements included seo sem youtube advertising google adwords increasing frequency television ads shifting digital advertising 50 1mm yearly budget consistently ranks first kia dealership sales volume year year 2015 navigated dealership rank 25th nation total sales volume achieved districthigh digital sales closing ratio 132 beating average district ratio 72 regional ratio 101 within first year lowered variable inventory expenses 63 generating net profit 1m outstanding results boosting new car profit 37 first year coupled significant increases net promoter score 100 customer issue resolution rate recipient presidents award 2011 2012 2014 2015 recognized top sales leader district outperforming 14 dealerships throughout western central new york 2018 ytd reached 13 increase sales volume prior year district northeast region experienced declines pioneered shift business model leading ford dealership new car sales sales previouslyowned vehicles positioning company topranked dealership ford vehicles rochester area expanded employee base four team members eight skyrocketed annual revenue 32mm 108mm translating growth sales volume 15 vehicles per month 50 command 1mm inventory acquisition product management implemented managed 3rd party digital marketing partners fostering increased sales 100 first year general sales manager company name city state sales manager company name city state sales manager company name city state accomplishments reynolds reynolds dealertrak vauto digital advertising marketing design revenue radar autotrader dealersocket vinsolutions crm could create perfect general manager heshe would management sales marketing qualities scott f corporate general manager fuccillo automotive group education bachelor arts degree business administration management edinboro university pennsylvania business administration management summary accomplished sales business development leader builds leads strong teams top revenue producer excels client relationship management accomplished resultsdriven sales business development leader broad based expertise leading effective strategy client relationship management negotiations team leadership revenue growth expertise building effective strategies substantially increase revenue improving market share sales effectiveness fuccillo kia directs team 52 employees sustaining 45mm annual revenue demonstrated record success marked history stellar revenue growth operational excellence roles marketleading corporations credited introducing best practices training process improvements bolster effectiveness sales teams effective communicator leverages unwavering commitment excellence build execute innovative sales strategies consistently delivering positive results challenging highly competitive industries award winning sales operations manager strategic fixed variable operations director skills account management ads advertising automotive budget business development closing competitive crm clients customer service driving finance financing focus hiring inventory leadership managing marketing strategies marketing mentoring online marketing personnel positioning product management profit sales strategy television translating vision website | BUSINESS-DEVELOPMENT |
hr payroll accounting representative summary diverse experience accounting credit union financial services retail sales customer service telemarketing food beverage construction ironworks outstanding organizational ability attention detail balancing multiple projects fastpaced environments excellent interpersonal communication skills demonstrated ability gain customer trust provide exceptional service leading increased repeat referral business excellent leadership motivational skills exceptional ability problem solving resolution highlights branch suite nada appro delta docs coww internal programs related ap payroll excel spreadsheets meticulous attention detail workers compensation knowledge resultsoriented selfdirected microsoft office proficiency time management strong problem solver resourceful dedicated team player strong interpersonal skills executive presentation development billing coding accomplishments finance skills originated new business professional networking loan reviews marketing created strategies develop expand existing customer sales resulting increase annual sales accounting skills operated computers programmed accounting software record store analyze information general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions produced account reporting data required taking additional duties researched resolved billing problems previously missed experience company name city state hr payroll accounting representative 112008 112011 assisted payroll duties including limited accounting employee hours worked time requests std leave absence etc worked quickly efficiently minimal oversight accomplish assigned duties accurately processed data validation transmission weekly semimonthly sales payrolls managed payroll time attendance systems enforced established payrollrelated policies procedures regulations adherence company governmental policies responded employee inquiries regarding payroll timekeeping onboarded new employees time reporting payroll systems processed rehires transfers terminations garnishments withholdings accounts payable prepared purchase orders expense reports reviewed investigated corrected errors inconsistencies financial entries documents reports verified details transactions including funds received total calculated figures discounts percentage allocations credits account balances coded general ledger processed vendor invoice payments opened assigned new client accounts coordinated approval processes accounts payable invoices balanced batch summary reports verification approval conducted monthend balance sheet reviews reconciled variances researched resolved billing invoice problems company name city state financial relationship specialist provide professional prompt financial services members potential members sales service culture continually educating members credit union products services relation members needs researched banking guidelines statutory requirements stay updated new laws applications processed sales referrals promoted bank services products resulting branch sales increase open new members accounts cds iras originate complete member consumer loan applications close loans originated outside instore branch balanced daily cash deposits bank vault inventory zero error rate assembled instore marketing displays trained employees cash drawer operation perform financial transactions efficiently accurately providing accurate account information using accounts security procedures recognizing accounts flags etc assist vault cash originating scoring member loans needed assures credit unions interest protected liens filed perfected prior disbursals loan proceeds company name city state trainerserver 052008 122008 ordering serving customers excellent service finding solutions customer related issues insuring duties closing opening store done correctly assist training new recruits company name city state counter supervisor 092006 072008 assist manager visuals entire store responsible delegating planning daily staff workflow absence store manager compile store merchandise inventory reporting respond customer inquiries provide excellent customer service provide exceptional support areas operational sales team management assist special projects required education associates business 1998 blue river community college business bachelors business finance 2016 umkc business finance skills analytical statistical reporting public speaking excellent interpersonal skills | HR |
quality assurance manager professional summary outgoing quality assurance manager 8 years managerial experience aerospace committed high standards product inspections customer service extensive knowledge evo microsoft office use adept collaborative various departments comprehensive quality control methodical superb problemsolving analytical abilities keeps meticulous records identify troubleshoot problems specialties include operational improvements program implementation documentation wellrounded leadingedge approach identifying innovative ways provide quality scheduling materials management purchasing inventory control logistics support manufacturing industry accomplishments implemented nadcap ac71081 throughout facility initiated implemented cmmc compliance created administered fod program compliant nas412 skills process improvement 6sleankaizen principles complianceregulations identifyanalyzeresolve problems supplier quality staff training development policy reinforcement knowledge quality systems audit coordination quality management process control employee supervision root cause analysis presentations work history quality assurance manager 072011 current company name – city state specified quality requirements raw materials suppliers recorded analyzed distributed statistical information reported production malfunctions managers production supervisors inspected products worker progress throughout production collected production samples regularly performed detailed quality inspections provided analytical planning coordination support projects assigned reviewing interpreting analyzing illustrating data stimulate support enlightened decision making inspected verified documented quantifiable characteristics finished goods comparing customer specifications company quality standards achieve acceptable product demonstrated talent directing aspects process improvement quality control regulations compliance supervised 4 support departments customer service purchasing warehousing quality highimpact team player proven ability slash variances error rates strong management practices strict adherence policies procedures valuable expertise as9000 iso9001 nadcap internal external auditing facility well critical suppliers proven track record reducing cost quality scrap reduction 7 ncr reduction 141 003 managing aspects quality demonstrated talent analyzing problems developing procedures implementing efficient cost effective innovative longterm viable solutions assuring compliance contractual obligations developed implemented kpis internal management customer review implemented obtained nadcap certification within 7 months initiated cybersecurity cmmc certification nist 800171 compliance developed new systems processes methods increased quality 50 reduced costs directly indirectly 60000yr program director 012005 012012 company name – city state marketing teaching 4 classes per day class management 20 students recruitment upgrade students programs enrollment follow currentpotential students build rapport follow mas procedure filing editing responsible advisement chief instructor class curriculum aid students meeting requirements program communicate chief instructor appropriate businesses form new relationships carry project activities eg seminars demos etc oversaw tournaments 200 competitors focused weapons forms sparring purchasing coordinator 012008 012010 company name – city state monitored purchase requisitions handled adjustments vendors contacted vendor recorded information regarding price availability quality products collaborated internal external customers managed pricing availability products maintained consistent email communication stores suppliers confirm track orders verify price revisions purchase orders tracked inventory shipments prepared spreadsheets detailing item information maintained complete documentation records purchasing activities computed created purchase orders e3 monitor stock levels verify purchase requisitions expedite customer orders maintained focus organization regularly complete tasks precision timeliness flexibility accommodate fluctuating assignments emerging business trends education high school diploma 051998 liberty eylau high school city graduated summa cum laude graduated top 3 class member national honor society degree general studies ivy tech community college indiana city deans list 2004 2005 certifications certified six sigma green belt aveta business institute 2020 iso 90012015 internal auditor training purdue university 2019 nadcap audit criteria ac71081 rev c purdue university 2019 osha 10 osha training institute 2019 quality management tools techniques ivy tech 2019 blueprint reading gdt ivy tech 2019 vsm w implementation vsm evsm 2016advanced microsoft excel techniques training 2015 best practices managing inventories cycle counts training 2015 lean operational excellence training 2013 blueprint reading fundamentals training 2013 | AVIATION |
consultant executive profile marketing executive offering outstanding presentation communication crosscultural team management skills highenergy resultsoriented leader entrepreneurial attitude desires highlevel position professional corporate environment skill highlights hubspotseo marketo google analyticsppc wordpress salesforcecom project management basecamp jira ms project trello core accomplishments project management introduced scrum marketing team resulting 15 increase productivity created metricsbased reporting marketing sales teams track conversions human resources spearheaded newhire program increased retention operations management initiated geolocal landing page ppc strategy resulted 35 lift conversion within million dollar per month budget handled seo strategies related creating successful advertising new dealer program growing affiliate channel 44 staff development launched wellreceived refresher program professional development courses staff created self assessment rubric measuring growth professional experience consultant jan 2015 jan 2016 company name city state created new revenue streams via linkedin meetups generated new business inbound lead generation campaign captured local market share small business clients partnership referral program vp marketing oct 2012 jan 2015 company name city state spearheaded mega ppc campaign resulting 53 increase revenue year year generated new business seo pr campaigns created new revenue streams cutting unnecessary expenditures 89000 held accountable daily goals 150 systems often exceeded improved customer experience via website relaunch mobile ecommerce implementation forecasted trend analysis lifecycleproduct marketing promotions product testing affiliate customer base marketing trained sales pods new product rollouts provide rebuttals based product knowledge competitor intelligence director marketing jun 2011 sep 2012 company name city state generated increased revenue 45 acquiring upselling clients codank software checkpoint technologies security guard exchange lowes mercedes benz toyota bank america developed directed strategy launch new viral campaign based entirely shoestring budget yielded 1500 participants instituted project management allow clients manage campaigns effectively increasing productivity 15 coordinated corporate events mayor fox charlotte cbi nonprofit clients negotiated client contracts including terms conditions pricing services including customized digital strategies clients ceoclient success officer jul 2006 may 2011 company name city state liaised clients ensure 100 satisfaction including first call resolution 98 fcr conducted sales implemented marketing plans local pr strategies increasing impressions 200 designed implemented digital marketing projects time budget ensured monthly rent paid time pursued delinquent payments timely manner director marketing jun 2009 feb 2010 company name city state executed handson interactivedigital analytics seo sem smo vendor relations analytics leverage multimillion dollar budgets full redesignrebrand ecomm implementation dental medical veterinary special markets developed seo friendly social media enriched site henry schein conducted usability beta multivariate testing new site launch interactive consumer marketing manager nov 2008 jun 2009 company name city state developed directed strategy launch new optimum auto product became 1 market place next 11 months launch solely drove online traffic ppc seo resulting 4 million auto sales 3 months branded optimum homes campaign launched promotions blog multimedia drive revenue 60 executed handson seosemppcsmo optimization large company sites email campaigns analytics newsletters press releases ad placement education masters degree arts english business multicultural education stony brook university city state gpa gpa 40 english business multicultural education gpa 40 six sigma black belt certified project management msi bachelors degree english hofstra university city state english languages fluent french creole proficient spanish russian interests golf volleyball cooking boating publications published august 2009s search engine strategies magazine ses article entitled sms vs wap published front page june 2009s search engine strategies magazine ses article entitled web 30 2 page article page 28 published front page may 2009s search engine strategies magazine ses article entitled widget world full page article page 22 business leader magazine page 35mover shakers article bio additional information honors deans list academic scholarship published poetry nominated international society poets poet year award 1999 invited read poetry receive international poet merit award medallion ninth annual international society poets convention symposium washington dc achievements radio guest business leader radio october 2013 nominated charlottes leaders 40 class 2 january 2012 winner charlotte triad movers shakers award 2011 presented business leader magazine radio asked guest speaker steve jobs mactech conference nov 2010 volunteercharity work assistant scout master boy scouts america troop 565 american heart association red cross pay forward national campaign msu university florida university southern alabama mentor young entrepreneurs micromentororg may 2015current skills adobe agile scrum analytical skills social media seo sem pr pricing product marketing product testing optimization promotions writing proposals | CONSULTANT |
forms designer professional summary professionally trained job title experience ensuring high standards culturally competent care wide variety patients diverse needs responsible job title excellent communication skills demonstrated number years experience healthcare skills strong clinical judgment high level autonomy patientfamily focused patient evaluationintervention professional bedside manner adept prioritizingmanaging deadlines safe ng tube insertion removal thorough physical assessments tracheotomy care foley catheter insertionremoval familiarity insulin medication assistance work history forms designer 012007 012010 company name – city state assessed need ordered obtained interpreted appropriate lab tests conducted mandated health screenings physicals special education assessments number schools number students ensured external followup required chronic patient care medsurg unit adeptly handling aspects treatment medication wound care monitoring number patients per shift primary care assessment evaluation neonatal pediatric patients counseled educated patients reproductive health issues wellness expertise stds hiv family planning led cna training program conducted classes prospective cnas oversaw training number students annually organized led number support groups per time period subjects related physical emotional health ensure longterm patient wellbeing organized led number support groups per time period subjects related physical emotional health ensure longterm patient wellbeing charge nurse neonatal pediatric floor oversaw average number patients per shift oversaw managed number clinical support staff patient care activities maintaining high level staff morale professionalism directed new hire lpn program recruited hired led training managed budget class number students annually effectively supervised number lvns nas nonclinical staff improved annual employee retention rate number number percent examined patients dispensed contraceptives medications needed pharmacological nonpharmacological management treatment various disorders diseases selfdirected astute judgment skills high level personal accountability wrote successful grant amount source topic effective counseling health maintenance disease management increased unit productivity 29bed surgical unit processed monthly reports department performance managed care postoperative patients discharge performed lab tests communicated results liaised patients physicians ensure patient comprehension treatment plans instructed patients family members proper discharge care closely monitored acute conditions initiated hospitalwide study identify areas process improvement monitored patient reactions drugs carefully documented progress individuals participating clinical trials demonstrated ability lead motivate outstanding healthcare teams contributed substantially successful department jcaho accreditation ensured hipaa compliance ensured proper care victims domestic violence presented urgent care clinic diagnosed treated patients chronic acute health problems mi arrhythmias asthma copd pneumonia provided dhs department health services corrective action plans coordinated quality improvement activities qias identify performance areas improvement participated unitbased quality assurance program developed implemented nursing care plans made appropriate interventions reading interpreting fetal heart monitors developed patient care plans including assessments evaluations nursing diagnoses documented patient information obtained interviews performed basic physical assessments newborns infants delegated staff nurse duties effectively managed clinical oversight 44bed unit provided oncall care times day night ensured efficacy treatments monitoring treatment regimens trained new staff quality control procedures followed infection control procedures assisted patients daily functions monitored fluid intake output levels extensive experience working homes disabled children adults measured urine delivered specimens lab provided daily living tasks enhance quality life elderly patients performed pregnancy tests sent specimens laboratory testing assisted residents bathing dressing feeding lifting transferring experience various medical conditions including parkinsons dementia diabetes cancer alzheimers pagets disease assisted doctors surgeries noninvasive procedures authorized drug refills provided detailed prescription information pharmacies collected blood tissue laboratory specimens prepared lab testing developed produced office flyer notifications important policy changes office news events maintained confidential personnel files license cpr compliance records performed monthly inventory maintained office medical supply counts routinely retracted patient throat cultures prepared lab submission scheduled patient admissions discharges specialized nursing care patients chemical dependency strong leader nursing personnel assigned unitshift forms designer 012005 012007 company name – city state contract designer utilized quarkxpress adobes creative suite created business documents specifically use expedatas digital pen paper applications experience included redesign existing documents crafting unique files tailored accurately capture handwriting interpretation job functions included graphic designer 012001 012004 company name – city state utilized adobe creative suite quarkxpress companys proprietary software produce business forms essential documents custom collateral concept production ready compositions key achievements managed companywide rebranding graphic standards abn amro global banking corporation subsidiaries standard federal lasalle bank resulting 30000 revenue created design specifications abn amros core teller project allowing client capture handwritten data deposit withdrawal slips recognized image character recognition software generated 25000 revenue managed design workflow specifications simultaneously comerica bank detroit medical group client services specialist 012000 012001 company name – city state advised clients vendors companys products met client expectations communicating business objectives reviewing results client vendors production team timely fashion worked team train standards procedures created presentations client visits key achievements trained fellow employees pander mail file deceased file processing step necessary ethical efficient use resources produced training pamphlet containing specific database procedural steps trained 20 members national publishing clients customer service staff team processing afforded better communication increased confidence services increased sales 10 coordinated prioritized several simultaneous projects monitored entire job processing analyzed reports job runs ensure data integrity increased job efficiency 10 eliminated past due accounts forms designer 012001 012004 company name – city state strong leader nursing personnel assigned unitshift client services specialist 052000 092001 company name – city state routinely retracted patient throat cultures prepared lab submission education bachelor science nursing 12 2014 northern illinois university city state nursing recipient scholarship name scholarship graduated magna cum laude master fine arts paintingsculpture 1 1996 northern illinois university city state paintingsculpture bachelor arts studio art paintingdrawing art history chemistry 1 1992 loras college city state studio art paintingdrawing art history chemistry professional nursing foundations nursing foundations nursing clinical pathophysiology health assessment health human sciences 1 2012 gpa sigma theta tau international honor society nursing rosanne krcekfrank nursing student scholarship health human sciences affiliations american nurses association ana member certifications registered nurse state license number number year advanced cardiac life support acls certification year present skills adobe advertising assembly banking hardware concept client clients customer service database documentation fashion forms graphic image design insurance interpretation logo creation mental health mail nursing nursing pdf pen postscript presentations coding quarkxpress research sales sigma unique workflow | DESIGNER |
director finance operations executive profile motivated executive professional 20 years progressive experience publishing nonprofit environments including extensive experience project management budgeting financial administration consistently achieved optimal utilization developing delivering managing operations process improvement planning program coordination cultivation strong business relationships possess established track record creating implementing programs longterm business strategies aimed company growthhighenergy resultsoriented leader continues ambitiously collaborating team player creates strategic alliances organization leaders effectively align support key business initiatives skill highlights project management budgeting expertise capital operating risk management analytical skills time management leadershipcommunication skills negotiations expert employee relations selfmotivated customeroriented team building team leadership core accomplishments project management eliminated excel budgeting addition abm software solution streamlined data collection automated reporting functionality launched online service allowed camp programs register website verses manual excel tracking schedule launched audubons first corporate te credit card programlaunched audubons first procurement card program led process launching audubons first online invoicing solution last 4 bullets reduced transaction processing 33 financial reporting streamline well automate financial reporting aligning budget accounting financial reporting management played lead role instituting change coding expanded reporting beyond location tracking align projects outlined strategic plan operations management spearheaded creation team known field solutions would become liaison home office 100 plus offices around country focus primarily financial support also handled everything fund raising human resource concerns professional experience company name august 2015 current director finance operations city state many years successfully managing budgetforecast process 100 million dollar national multistate nonprofit asked lead areas gift processing banking risk management areas segments national institution fragmented much need leadership gift processing led charge streamline overall process switching banking relationship financial institution best suited needs working new caging partner technology area implement check processing application across network effort create efficient work flow risk management working risk manager streamlined allocation process creation insurance portal application created clearer view department head incurring segment insurance also successful aligning insurance policies fiscal year cycle banking focus consolidating banking relationships role online invoicing system set procurement card program allowed us close 35 bank accounts around country company name october 2009 july 2015 director business management field solutions city state team leader 3 professionals whose goal liaison programs central office focus preliminary financial however assisted hr legal technology concerns well led budget process kickoff preparation review process presentation board created clear precise financial reports program leaders management assist making sound business decisions reports ranging cash flow restricted reserves funding new reports examples created assist managers decision making toward programs company name may 2003 october 2009 director budgets city state overhauled operating capital budget process implementing formal structured process aligned mission organization 463 local chapters 22 state offices 44 audubon centers across country role lead entire process initial kick creation consolidating reporting package led presentation approval national board budget approved turned focus assisting year end process ensure programs achieved forecast current fiscal year year end complete prepared first two required forecasts audubon requires fiscal year led process transforming excel based budget process automated seamless solution known abm advanced budget module integrated financial edge accounting package enhanced ability track consolidate report budgets forecasts company name january 2000 may 2003 budget manager city state promoted audubons first budget directors position oversaw capital budget process led conversion audubons annual budget monthly budget tracking schedule led better cash management individual program organization whole company name july 1999 january 2000 business manager city state business manager audubon magazine role manage financial aspect publication membership program magazine membership budget represented 13 audubons total operating budget fy00 working publisher forecast ad sales weak took evasive measures reduce costs manufacturing staffing offset shortfall ad sales company name february 1997 july 1999 senior financial analyst city state jobson medical information llc operates healthcare publishing communications company produces range publications educational programs materials live events symposium web sites reach teach influence healthcare professionals every month responsible entire budget process product joined jobson budget 30 million left 60 million acquisitions start ups company grew rapidly almost 5 years tenure company name august 1995 february 1997 financial analyst city state promoted financial analyst worked operations manager prepare companys annual budget company name november 1994 august 1995 billing coordinator city state join audubon billing coordinator optical division quick learner implementor satisfying changes processing prompted first promotion jobson 10 months tenure company name february 1991 october 1994 accounting clerk city state working bond counsel law firm wall street initially backup segment department ranging accounts payable receivables cash management payrolleventually lead accounts receivables cash management well system administrator ibm main frame solution education wagner college finance city state usa completed several courses mba program bernard baruch college cuny bba operations management city state usa minor accounting skills interpersonal excellent time management organization multitasking skills take charge individual ones fault attitude one team technology microsoft office suite proficient blackbaud financial softwares powerplan budgetforecasting solutions datatel financial solutions media services group magazine software | FINANCE |
storekeeper ii professional summary purpose document secure responsible career position fully utilizes educational knowledge experience contributing goals values organization friendly attitude worm personality appreciated strong point aided building positive relationships customers result repeat satisfied customers well known career pioneer packaging well working city peoria helping people one best characteristics obtaining several years experience contacting vendors answering phones face face contact public governmental personnel honed customer service abilities problem solving skills positive work ethic makes communication easier devoted dedicated serving way possible strive accomplish assigned tasks quickly efficiently exceptional people skills allow ability manage personnel take care conflicts disputes personal needs employees procurement purchasing 10 years processing purchase orders primary vendor contact inventory control fleet parts room purchases highly proficient utilizing inventory procurement practices procedures skills work history storekeeper ii january 2002 january 2013 maintaining reconciling inventory clerical support using peoplesoft procure receive shipments obtained purchase order create excel spread sheets reports manage inventory files research inventory problems conduct inventory cycle counts coordinate stock document transactions csr provide customer service departmental fleet maintenance personnel process work orders fill fleet purchase requisitions contact vendors procure fuel parts automobile truck supplies fleet services trainer forklift operator safety company name shipping fulfill orders use infrared scanning system ifr forklift operator fourstage electronic single person picker order pulling staging word processing input shipping orders usps ups fedex common carriers prepare overseas containers shipment verify quantities shipment labels paperwork company name warehouse floor supervisor january 1996 january 2001 performance areas include interviewing prospective employees higher providing daily instruction warehouse personnel dispatching drivers deliveries pickups routine cycle counts inventory insure verify proper placement inventory receive incoming shipments verify counts create stock locations maintain inventory quality control procedures accomplishments personal due specialized training procurement practices city peoria annual savings 150000 annually costs goods acquired purchase order career developing spreadsheet record material requisitions receiving logs department able stop purchasing preprinted forms local vendor result monthly operational cost reduced man hours cycle counts order pulling also reduced consolidating bulk inventory manageable amounts use polybags rather dumping items bin boxes note points mentioned small portion ideas introduced career city peoria company name aviation structural mechanic city state line division supervisor assistant plain captain line division worked aircraft hydraulic structural systems mechanic member naval aircraft squadron vs38 received general honorable conditions discharge njrotc navy junior recruit officer training corps education bachelors degree business management administration grand canyon university city state business management administration associate degree national education center city state graduate naval aviation school city state certified trainer forklift truck operator safety autocad certificate architectural drafting llewellyn technology certificate electro mechanical systems repair city state training also includes repair signode banding tie wrapping machines synergy minipacpoly shrink film packaging systems remove replace damaged parts components mechanical devices skills architectural drafting autocad clerical customer service data entry dispatching drivers film forklift forklift operator forms instruction inventory mechanical mechanic excel microsoft office powerpoint windows word navy naval packaging peoplesoft peoplesoft 90 personnel presentations procurement purchasing quality control receiving reconciling research safety scanning shipping spreadsheets spread sheets spreadsheet supervisor trainer word processing word perfect | AVIATION |
social media coordinator summary secure position within organization able apply extensive skills abilities acquired education work experience advertising marketing social media fields highlights wellversed social media channels paid organic trends content development community engagement account management client relationship google analytics direct mail campaigns fluent spanish experience 102016 022017 social media coordinator company name city state managed new product content releases creates schedules weekly content clients professional social media accounts utilize applications canva sendible basecamp google cyfe manages measures clients social media accounts follower analysis reach growth prepared detailed marketing forecasts monthly basis design administer launch email marketing campaigns using mailchimp worked effectively heavily crossfunctional fastpaced environment 092015 current sales associate company name city state suggest key looks incorporates latest trends current promotions based customers individual style assist store meeting exceeding daily sales goals maintain company brand standards neat clean organized sales floor cash wrap fitting room stockroom partner management performing stock transfers damage outs shipment receiving comply operational standards include following safety policies proper censoring merchandise 062015 082015 marketing sales intern company name city state maintained launch trampoline park social media accounts including twitter facebook instagram promote summer events thought social media vendor outreach regarding summer program 012015 052015 events coordinator company name city state vendor outreach providing detailed information event contacting businesses raffles sponsorship tracking inkind gifts event coordination set management volunteer activities shoreline cleanups education 2016 bachelor arts communications advertising rhode island college city state united states minor marketing communication club member honor society national communication association dean list languages bilingual english spanish skills excellent use word excel powerpoint imovie photoshop ms publisher final cut pro advance knowledge social networks social media tools facebook instagram twitter pinterest youtube snapchat sendible cyfe basecamp strong writing skills research abilities strong organization planning skills confidentiality | DIGITAL-MEDIA |
business development manager professional summary seasoned business development professional seeking leadership position increasing responsibility room contribute company success accomplished business development manager innovative leadership style expertise brand positioning strategies outstanding sales marketing business development account management talents great influencing communication strengths personable team player able relate easily people backgrounds consultative flexible approach strong record accomplishment 20 years sales marketing 10m territory highachieving business development manager offering 20year track record success improving sales growing company customer base effective program management strategic planning team leadership 20 years experience converting sales leads effectively managing multiple territories highly skilled forecasting project management strategic planning topnotch communication abilities skills key decision making marketing verbal written communication strategic planning excellent networking relationship building management conflict resolution goals performance new business development territory management account management development product service sales work history business development manager 032014 102019 company name – city state accounts included skyworks finisar broadcom macom semi microchip gcs northrop grumman nxp cypress grew territory 200kyear 3myear organized trade shows semicon cs mantech devised swot analysis create execute business plan supporting achievement established quotas capitalized industry marketplace trends strategize solutions enhance business operations established relationships key decisionmakers within customers organization promote growth retention identified pursued valuable business opportunities generate new company revenue improve bottom line profit identified key products services customers used data devise innovative sales marketing plans enabling dramatic growth represented company promoted products conferences trade association meetings negotiated contracts clients collaborated company departments develop new strategies capitalize emerging customer market trends regional sales manager 062003 112013 company name – city state sell precious nonprecious metal sputtering targets evaporation materials ww key account manager skyworks avago triquint jdsu saint gobain manage global account teams account development planning execution territory value 18m annual growth 15 sell semiconductor wireless medical photonics industries customer contract negotiations customer reports quarterly business reviews work closely engineering customers offer value based products responsible leadership team development training within materion develop critical relationships levels customers also within materion senior account manager 012002 012003 company name – city state sold chip assembly equipment flip chip wafer bumping services leasing services singapore startup trying gain entry us market trained equipment technology singapore customers included chip assembly houses foundries chip manufacturers senior account manager 012001 012002 company name – city state sold design management collaboration software chip designers eda industry sold engineers c level executives customers included chip design houses fairchild amd 3com juniper networks etc annual quota 17m worked engineers selling value proposition decreased design cycle time responsible weekly forecasts budgets customer call reports weekly customer updates quarterly sales meetings weekly sales technical conference calls senior account manager 012000 012001 company name – city state sold ecommerce data management software partnered ariba startup company software linked customers erp systems sap oracle baan jd edwards sold fortune 500 semiconductor customers lsi micron st micro philips etc territory us east west coasts europe senior account manager 011995 012000 company name – city state sold pvd materials sputtering targets semiconductor industry key account manager customers az ca northwest hyundai motorola conexant micron grew northwest territory 300kyr 5 millionyr 3 12 years senior buyer program manager 011991 011995 company name – city state program manager idt subsystems planner buyer components worked closely end customer subcontractors solectron plus flextronics education certified professional coach coaching 2010 institute professional excellence coaching city bachelor science business administration marketing 1991 university tulsa city attended numerous training seminars sales management team building leadership accomplishments supplier year awards skyworks irc 2012 2013 team builder certified draw success trainer team development success sales training certified ama miller heiman mike bosworth solution selling techniques coaching certified ipec institute professional excellence coaching coach certified life solutions coach personal empowerment individuals teams negotiation certified karrass negotiator affiliations industry associations member fab owners association technical program committee member cs mantech additional information kyle cease meditation retreat 2019 tony robbins upw event 2016 michael beckwith program 2019 dr joe dispenza follower skills key decision making team leadership marketing verbal written communication strategic planning excellent networking relationship building management conflict resolution goals performance new business development territory management account management product service sales work history business development manager 032014 102019 company name – city state accounts included skyworks finisar broadcom macom semi microchip gcs northrop grumman nxp cypress grew territory 200kyear 3myear organized trade shows semicon cs mantech devised swot analysis create execute business plan supporting achievement established quotas capitalized industry marketplace trends strategize solutions enhance business operations established relationships key decisionmakers within customers organization promote growth retention identified pursued valuable business opportunities generate new company revenue improve bottom line profit identified key products services customers used data devise innovative sales marketing plans enabling dramatic growth represented company promoted products conferences trade association meetings negotiated contracts clients collaborated company departments develop new strategies capitalize emerging customer market trends regional sales manager 062003 112013 company name – city state sell precious nonprecious metal sputtering targets evaporation materials ww key account manager skyworks avago triquint jdsu saint gobain manage global account teams account development planning execution territory value 18m annual growth 15 sell semiconductor wireless medical photonics industries customer contract negotiations customer reports quarterly business reviews work closely engineering customers offer value based products responsible leadership team development training within materion develop critical relationships levels customers also within materion senior account manager 012002 012003 company name – city state sold chip assembly equipment flip chip wafer bumping services leasing services singapore startup trying gain entry us market trained equipment technology singapore customers included chip assembly houses foundries chip manufacturers senior account manager 012001 012002 company name – city state sold design management collaboration software chip designers eda industry sold engineers c level executives customers included chip design houses fairchild amd 3com juniper networks etc annual quota 17m worked engineers selling value proposition decreased design cycle time responsible weekly forecasts budgets customer call reports weekly customer updates quarterly sales meetings weekly sales technical conference calls senior account manager 012000 012001 company name – city state sold ecommerce data management software partnered ariba startup company software linked customers erp systems sap oracle baan jd edwards sold fortune 500 semiconductor customers lsi micron st micro philips etc territory us east west coasts europe senior account manager 011995 012000 company name – city state sold pvd materials sputtering targets semiconductor industry key account manager customers az ca northwest hyundai motorola conexant micron grew northwest territory 300kyr 5 millionyr 3 12 years senior buyer program manager 011991 011995 company name – city state program manager idt subsystems planner buyer components worked closely end customer subcontractors solectron plus flextronics | BUSINESS-DEVELOPMENT |
hr specialist us hr operations summary versatile media professional background communications marketing human resources technology experience 092015 current hr specialist us hr operations company name city state managed communication regarding launch operations group policy changes system outages designed standard work job aids create comprehensive training program new employees contractors audited job postings old pending onhold draft positions audited union hourly nonunion hourly salary background checks drug screens conducted monthly new hire benefits briefing new employees across business units served link hr managers vendors handling questions resolving systemrelated issues provide realtime process improvement feedback key metrics initiatives successfully rebranded us hr operations sharepoint site business unit project manager rfirfp background check drug screen vendor 012014 052015 marketing communications coop company name city state posted new articles changes updates corporate sharepoint site including graphics visual communications researched drafted articles feature stories promote company activities programs coedited developed content quarterly published newsletter provided communication support internal external events collaborated communication team media professionals vendors determine program needs print materials web design digital communications entrusted lead product service software launches digital asset management tool marketing toolkit website executive tradeshows calendar created presentations management executive approval ensure alignment corporate guidelines branding maintained mysikorsky sharepoint site provided timely solutions mitigate issues created story board produced video annual hands meeting 102012 012014 relationship coordinatormarketing specialist company name city state partnered vendor manage inhouse advertising program consisting print media collateral pieces coordinated preshow postshow activities trade shows managed marketing campaigns generate new business support partner sales teams ordered marketing collateral meetings trade shows advisors improved administered modified marketing programs increase product awareness assisted preparing internal promotional publications managed marketing material inventory supervised distribution publications ensure high quality product output coordinated marketing materials including brochures promotional materials products partnered graphic designers develop appropriate materials branding brochures used tracking reporting systems sales leads appointments 092009 102012 assistant head teller company name city state received internal audit score 100 performed daily monthly audits atm machines tellers educated customers variety retail products available credit options consistently met exceeded quarterly sales goals promoted products services customers maintaining company brand identity · implemented programs achieve exceed customer company participation goals organized company sponsored events campus resulting increased brand awareness · coached peers proper use programs improve work flow efficiency utilized product knowledge successfully sell refer clients based individual needs promoted marketing grand opening new branch locations strengthen company brand affinity · organized company sponsored events resulting increased brand awareness improved sales · coached peers proper use programs increase work flow efficiency senior producer 2014 shu media exchange company name city state planned executed event focusing connecticuts creative corridor growth industry opportunities come development panel industry professionals addressed topics related media hosted question answer session approximately 110 attendees following forum guests invited engage networking conversation postevent reception education 2014 master arts corporate communication public relations sacred heart university city state 2013 bachelor arts relational communication western connecticut state university city state skills adobe photoshop adp asset management branding brochures content customer care final cut pro graphics graphic hr illustrator indesign innovation inventory lotus notes marketing marketing materials marketing material materials microsoft office sharepoint newsletter presentations process improvement project management promotional materials publications quality realtime recruitment reporting rfp sales stories employee development video web design website articles | HR |
consultant professional summary highly qualified electronics engineering technician training experience electrical mechanical systems demonstrated ability read schematic diagrams use appropriate test equipment troubleshoot equipment manufactured products excellent contributing team project success sharing acquired knowledge using strong interpersonal communication skills encourage highlevel performance proficient installing maintaining calibrating configuring troubleshooting stellar work ethic ability excel fastpaced environment skills preventive reparative maintenance troubleshooting mechanical systems testing soldering wiring installation hardware diagnostics time management cost estimation operation system software microsoft office project management staff management advanced critical thinking technical support work history consultant 042016 current company name – city state discussed project progress customers collected feedback different stages directly addressed concerns coordinated owner evaluate improve software hardware interfaces documented software development methodologies technical manuals used c ompany employees future projects inspected equipment assessed functionality optimized controls supported chief operating officer daily operational functions adjusted software parameters boost performance incorporate new features meeting customer needs responded customer requests via telephone email effectively answered questions inquiries master technician 112017 032019 company name – city state perform maintenance operating system checks mac pc platforms track repair service performed maintaining accurate detailed records using lightspeed pos system effect repairs assigned equipment following established electrostatic discharge esd safety standards procedures conducting quality assurance checks electronic devices services customer product including receivingshipping devices protect company equipment utilizing proper testing repair procedures maintain software installing configuring troubleshooting various applications maintain diagnose component level repair various generations cellular devices tablets mac computers video game consoles pcs laptops related peripheral equipment tested various types cellular devices tablets mac computers video game consoles pcs laptops related peripheral equipment using microscopes oscilloscopes multimeters voltage calibrators spectrum analyzers laboratory instruments supported technicians equipment maintenance repair requisitioned new supplies equipment performed acceptance testing measurements electronic components assemblies verify system compliance reviewed interpreted technical documents including service manuals specifications wiring diagrams blueprints used diagnostic testing processes collaboration technicians identify define solve development issues monitored installation operations consistently meet rigorous customer requirements coordinated vendors identify procure appropriate equipment necessary project monitored manufacture electrical devices operations ensure compliance safety protocols initiated project management knowledge study subsequently standardized project management practices continually improved methods procedures processes measurement documenting work flow techniques set pc apple desktops laptops types mobile devices trained supported endusers software hardware network standards use processes provided tier 1 support nontechnical internal users personnel desk side support services documented transactions support interactions system future reference addition knowledge base remained uptodate latest technologies solutions applicable company products order provide best support endusers evaluated responded incoming sales leads requests technical support assistance built provided basic enduser troubleshooting desktop support windows mac systems managed customers expectations support technology functionality order provide positive user experience provided excellent customer service communication interpersonal skills exercised creativity flexibility respond quickly positively shifting demands tight deadlines simultaneous handling multiple detailed tasks general manager 072011 112017 company name manage operations papa johns responsible overall operations restaurant include overseeing staff monitoring inventory purchasing equipment supplies ensuring quality customer service compliance food beverage regulations trains hires schedules employees requires high school diploma equivalent 46 years related experience familiar variety fields concepts practices procedures relies extensive experience judgment plan accomplish goals performs variety tasks leads directs work others wide degree creativity spontaneity expected typically reports top management district operator education bachelor business administration bba business administration management general university mary hardinbaylor city state bachelor business administration bba business administration management university houston city state certifications technical support fundamentals skills preventive reparative maintenance troubleshooting mechanical systems testing soldering wiring installation hardware diagnostics time management cost estimation power systems operation system software microsoft powerpoint project management staff management advanced critical thinking technical support work history master technician 112017 032019 company name – city state perform maintenance operating system checks mac pc platforms track repair service performed maintaining accurate detailed records using lightspeed pos system effect repairs assigned equipment following established electrostatic discharge esd safety standards procedures conducting quality assurance checks electronic devices services customer product including receivingshipping devices protect company equipment utilizing proper testing repair procedures maintain software installing configuring troubleshooting various applications maintain diagnose component level repair various generations cellular devices tablets mac computers video game consoles pcs laptops related peripheral equipment tested various types cellular devices tablets mac computers video game consoles pcs laptops related peripheral equipment using microscopes oscilloscopes multimeters voltage calibrators spectrum analyzers laboratory instruments supported technicians equipment maintenance repair requisitioned new supplies equipment performed acceptance testing measurements electronic components assemblies verify system compliance reviewed interpreted technical documents including service manuals specifications wiring diagrams blueprints used diagnostic testing processes collaboration technicians identify define solve development issues monitored installation operations consistently meet rigorous customer requirements coordinated vendors identify procure appropriate equipment necessary project monitored manufacture electrical devices operations ensure compliance safety protocols initiated project management knowledge study subsequently standardized project management practices continually improved methods procedures processes measurement documenting work flow techniques set pc apple desktops laptops types mobile devices trained supported endusers software hardware network standards use processes provided tier 1 support nontechnical internal users personnel desk side support services documented transactions support interactions system future reference addition knowledge base remained uptodate latest technologies solutions applicable company products order provide best support endusers evaluated responded incoming sales leads requests technical support assistance built provided basic enduser troubleshooting desktop support windows mac systems managed customers expectations support technology functionality order provide positive user experience provided excellent customer service communication interpersonal skills exercised creativity flexibility respond quickly positively shifting demands tight deadlines simultaneous handling multiple detailed tasks general manager 072011 112017 company name manage operations papa johns responsible overall operations restaurant include overseeing staff monitoring inventory purchasing equipment supplies ensuring quality customer service compliance food beverage regulations trains hires schedules employees requires high school diploma equivalent 46 years related experience familiar variety fields concepts practices procedures relies extensive experience judgment plan accomplish goals performs variety tasks leads directs work others wide degree creativity spontaneity expected typically reports top management district operator | CONSULTANT |
mortgage group operations manager banking officer summary selfmotivated banking professional offering strong communication quick thinking skills works effectively teams well independently fastpaced environments highlights ms office proficient risk management evaluation background excellent communication skills organized reliable strong sense banking ethics strong compliance operational background experience 082014 current mortgage group operations manager banking officer company name city state monitor approve pricing deviations accordance bbt policy monitor pipelines ensure compliance timely action clients mortgage loan officers mlos monitor prequalification pipelines ensure timely appropriate actions mlos act liaison mlos regional production support teams rpsts appraisal unit construction permanent cp unit communicate escalate loan issues needed develop coach guide staff continued “ grass roots ” level execution assigned operational components retail mortgage lending integrate staff new processes systems well deepen relationships production associates issues identified early reported quickly solutions offered coordinate “ rush files ” process prioritization rpst become thoroughly familiar unifi assist mlos administrative staff issues arise communicate escalate issues needed support mmms group mortgage managers gmms researching client complaints accordance bbt process policy aware regulatory operational issues upcoming changes communicate escalate issues needed coordinate small business mortgage cross sell sam scheduling regional personnel followup associates delinquent training required learning center conduct knowledge sessions coordinate implementation new products product changes updates arrange proper hs boarding training equipment administrative processing new hires 082013 082014 home mortgage direct mortgage loan counselor company name city state provide mortgage clients sound mortgage advice based full understanding client needs well bbt mortgage products benefits execute consistently bbts referral process irm introducing mortgage clients bank services cross sell opportunities assist mortgage loan administration client attorney appraiser document followup determined quality control post closing review execute effective mortgage client development plans meet exceed agreed upon mortgage production goals including continuous salesphone sales training maintain complete thorough knowledge bbt mortgage strategies policies procedures well secondary market investors guidelines utilized bank adhere comply fully bbt policies procedures related internal external rules regulations particularly established state federal law 012011 082013 credit analyst 1 bbrc company name city state responsible spreading financial statements tax returns according gaap internal credit policies analyzing diverse credit information bbrc channel loans providing financial analysis several types business entities assist underwriters credit decision proficient knowledge hogan afs blast credit fulfillment moodys pfa seemore plus 012010 042011 commercial loan documentation specialist company name city state loan administration duties include review preparation assigned loan portfolio loan documentation business customers secured unsecured provides support regional business banking customers revenues 220 million review credit approvals verify documentation comply creditbank policies maintain customer care line prepare assistance regional business banking 012005 092009 banking center manager ii avp company name city state lead team salesservice professional meet exceed goals service targets directly work customer uncover satisfy financialmortgage needs conducted approved quarterly yearly performance evaluations associates developed monitored individual quarterly development plans direct reports generating sales leads community outreach activities developing business partners ensured auditcompliance procedures center followed maintaining highest level customer service managed difficult situations customers providing clients information data advice periodically communicated consumer executives review center performance assessments update staff business developments created workforce stability cultivating engaged spirited well coached team 012001 012005 personal banker officer company name city state provide financial solutions consumers business provided financial advising counseling customers prepared loan documents conducted closings comply federal state regulations accomplishments employee relations process improvement recruiting retention increased mortgage pipeline 75 one year ranked 3rd 37 banking center operational excellence previous market employee development training selected senior management contributor cfpb project prepare 2015 cfpb origination exam promoted mortgage operations manager home mortgage direct within year education april 2003 real estate fundamentals completed salesperson broker course real estate broker dan mohr estate school city state 2015 bs business management guilford college city state minor nonprofit management skills developing business credit clients service mortgage compliance understands cfbp requirements mortgage loan origination financial analysis proficient unifi system policies sales | BANKING |
certified personal trainer group fitness instructor summary wellness professional certified personal trainer group fitness instructor formal training health fitness also business development leadership marketing communications extensive sales customer service experience goal oriented selfmotivated talent motivating others takes great pride developing customized fitness nutrition plans meet individual client goals core qualifications individual group fitness programming specialist excellent sales communication skills wellness coach new customer acquisition fitness assessments multimedia marketing fitness equipment operation special events planning weight management expert ms office proficient understanding human anatomy relationship building expert certified ace personal trainer exceptional multitasker afaa certified group fitness instructor organized efficient tabata boot camp certified coach motivated team player goaloriented education master science communications media management 1995 virginia commonwealth university city state usa communications media management concentration communications marketing public relations coursework business management focus media additional coursework economics finance bachelor arts journalism marketing 1985 radford university city state usa journalism marketing experience certified personal trainer group fitness instructor march 2013 company name city state developed implemented training programs ensure clients reach fitness goals led clients groups ages personal workouts skill development training administered fitness assessments counseled clients proper nutrition exercise habits wrote fitness articles publication club marketing pieces developed implemented fitness challenges members increase club visits generate excitement encouraged motivated members attend group fitness classes participated club promotions recruit new members increase club sales recorded training sessions maintained package rates client contributed operation clean friendly well maintained health club education specialist april 2011 november 2012 company name city state facilitated relationship building marketed online inhouse education programs accounting professionals working firms companies governmental agencies associations developed implement online learning initiatives created executed ongoing comprehensive sales plan education programs analyzed market research well member database target programs marketing efforts worked closely marketing team create implement marketing plans collaborated senior education manager new contentcourse development well evaluating new educational training opportunitiesproviders including group selfstudy online cpe negotiated pricing contracts clients speakers vendors coordinated delivery education programs oversaw database management tracking inhouse online programs responsible inhouse online budget financial tracking effort monitor goal attainment edited conference seminar footage webcast selfstudy production sales assistant may 2006 april 2011 company name city state developed maintained excellent working relationship discussion leaders vendors firms companies order increase sales created sales proposals customized cpe training recruit new clients retain existing clients worked vendors provide inhouse education programs firms companies governmental agencies associations course administration needed administrative coordinator september 2002 may 2006 company name managed member database worked closely owners develop targeted marketing plan maximize membership coordinated communications built relationships competitive gymnastics team staff parent organization handled incoming calls public answering program questions taking registrations affiliations member indoor cycling association member idea health fitness association member pt net skills accounting budget business management competitive content contracts course development client clients database management database delivery economics finance financial focus marketing plan marketing plans market research marketing pricing proposals public relations publication relationship building sales training programs articles | FITNESS |
sales supervisor sales effectiveness summary experienced sales supervisor recognized training facilitator 25 years sales experience utility industry proven track record implementing successful sales programs exceed team company goals highlights microsoft dynamics crm subject matter expert chosen represent sales crm product owner 2018 product upgrade certified facilitator 7 habits highly effective people leed certified one three time png commercial sales person year 2008 piedmont natural gas excellent communication skills selfmotivated highly driven succeed gsa committee member facilitator final product implementation established track record exceptional sales results experienced project management utilizing sales systems agile trained experience sales supervisor sales effectiveness 112015 current company name city state led virtual team 6 full time sales support coordinators managed partner financing legacy png integrating process duke gas sales piedmont natural gas sales implemented procedure aid project management implemented additional responsibilities team monitoring evaluating productivity levels bandwidth developed welcome package send residential builders maintained updated developed policies procedures sales team converted forms letters agreements electronic versions developed sales training materials sales reps supervisors managers crm expert work closely newly created group ensure health product currently working integration project product owner crm sales supervisor 112012 112015 company name city state supervised monitored daily activities ten outside sales representatives ensure sales company strategic goals met compliance company policy mentored coached trained motivated team ongoing development led team successful meeting exceeding team goals sought ways improve work processes increase skill levels knowledge team self taught advanced ways utilize crm quickly became subject matter expert helped build develop training manual new sales representatives southwest region reviewed enterprise wide potential use gave presentations builders construction managers superintendents review online service installation request process meter placement guidelines solicit ways improve communications commercial sales representative 042006 112012 company name city state executed strategies ensure natural gas growth new existing commercial customers charlotte market networked business leaders architects engineers contractors owners promote companys products services recognized ability develop maintain quality customer business relationships consistently met exceeded set territory goals became leed certified 2009 one three employees time certification named commercial sales person year 2008 residential energy specialist 032006 042006 company name city state systematically strategically worked assigned territory ensure use natural gas residential homes developments quickly promoted commercial market within company industrial power representative 071986 031993 company name city state responsible one half mecklenburg county industrial customers promote products services company identified new opportunities offpeak shaving standby generation interruptible power timeofday rates consistently met exceed assigned goals first female nonengineer hold position commercial power representative 081984 071986 company name city state one three reps covering mecklenburg countys small large commercial customers promoting energy management peak shaving opportunities developed training material trained employees newly formed group call center handle commercial customers exclusively residential rep 011983 011984 company name city state promoted energy management charlotte area selected attend prestigious commercial 6 week training course active member charlotte home builders association regional training coordinator residential representative 061980 031983 company name city state regional training coordinator 061980 011983 company name city state facilitated three day workshops new hires identified developing facilitated training sales business area representatives education training bachelor arts psychology east carolina university city state usa psychology computer skills s2k cis billing accounts payable caps microsoft dynamics crm gsa lite microsoft office suite acrobat pro sales solution selling activities honors charlotte homes builders association past board member commercial sales person year 2008 piedmont natural gas leed certified 2009 | SALES |
contracts finance officer professional profile contracts finance officer exceptional payroll administrator background finance seeks provide administrative accounting payroll support energetic human resources finance department detailoriented efficient organized contract finance officer extensive background communitybased organizations seeks bring strong work ethic engaging interpersonal communication vibrant nonprofit company offer expertise european development fund edf payment contract procedures financial management accounting procedures keen business sense combine deliver sustainable results project management qualifications financial management project cycle management accounting procedures paymentcontract procedures budget support edf procedures productivity improvement quality control filingarchivingdocumentation administration recordkeeping independent worker time management attention detail microsoft applications programme management programme estimatesgrant tomprotomfedtomon financial accounting software edf projects programs certificate filing archiving documentation project cycle management relevant experience transitioned bookkeeping function external inhouse increase efficiency lower cost simplified payroll processing procedure increase department productivity 20 worked human resources develop streamlined way track paid time experience contracts finance officer 122008 082014 company name city ensure accuracy completeness payments recovery related financial dossiers incoming outgoing stage processing payment dossiers efficient implementation edf projects liaise european commission delegation ecd projects partners matters relating financial aspects edf resources including payments recoveries procedures maintain control cards financial accounting records necessary management edf resources update guarantee records bring guarantee action dates initiate advise projectprogramme closures decommitments check correctness tenders contracts riders programme estimates verify validate payment dossiers compliance edf rules regulations keep uptodate edf rules regulations disseminate users participate tender evaluation activities comanaged support project draw programme estimates tender documents prepare salary vouchers circulate pay slips maintain assets register assist organizing coordinating seminars workshops edf training staff partners update accounting software tomfed tomon national authorising office freetown sierra leone reviewed investigated corrected errors inconsistencies financial entries documents reports determined proper handling financial transactions approved transactions within designated limits distributed expenditure encumbrances receipts receivables according schedules audited contracts orders vouchers prepared purchase orders expense reportsmanaged accounts payable organization 30 personnel accurately processed data validation transmission weekly semimonthly sales payrolls improved accuracy payroll journal entries developing implementing payroll reconciliation tool interntrainee finance 062007 122008 company name city provided assistance support edf contractual procurement financial management assisted preparation tender documents launching tenders assisted updating provider database rules regulations applicable management edf assisted establishing database regional local service providers prepared payment orders review initiation payment dossiers intern 092005 122005 company name reviewed pay slips accuracy prepared stock stack cards responsible inventory stock control assisted procurement procedures prepared reviewed payment vouchers data entry archiving filing education master business administration mba finance marketing operations management economics business law may 2014 university phoenix online campus city state united states america bsc financial services july 2005 institute public administration management ipam university sierra leone city state sierra leone financial services affiliations member springs joy advisory committee executive member welfare humanitarian ministry public relations officer new life ministries international member greeters department new life ministries international member womens department new life ministries international member eros commoners club institute public administration management university sierra leone member saint josephs secondary school band drum major skills accounting accounting software budget contractual procedures data entry database documentation filing financial accounting financial reporting financial management grants inventory control access excel office power point publisher microsoft word organizing procurement quality control stock control preparation tender documents organize workshops seminars trainings | FINANCE |
sales coordinator summary current ms data analytics graduate student exposure data analysis modeling skills seeking evolutionary role analytics allow adapt change company problem solving needs skills excellent quantitative skills advanced ms office suite knowledge strong knowledge r excel advanced excel modeling excellent research skills business systems analysis knowledge statistical analysis superb communication skills algorithm development business domain statistics interpretation mining predictive analysis coding visualization exploration data analyst rstudio tableau data collection machine learning c report generation education training master science data analytics 2018 university houston city state data analytics bba finance 2005 university houston city state finance finance experience sales coordinator jul 2016 may 2017 company name city state heavy cold calling new existing oil gas energy aerospace clientele increase revenue market penetration managed portfolio 250 accounts generated 36 increased proposals 4 months conducted business business telephone sales researched sales contact information prospects created reports business development managers inside sales representative aug 2015 feb 2016 company name city state prioritized daily workflows including inbound calls quotes salesrelated inquiries wrote sales contracts orders obtained submitted orders processing achieved 170 first 90 day quota earning 2nd highest rookie quarter 21 year company history prioritized daily workflows including inbound calls quotes salesrelated inquiries emphasized product features based analysis customers needs inside sales representative sep 2014 may 2015 company name city state developed competitive comparison tables steel grating pricing fees ratings category product performance use account sales calls created sales contacts offpremise accounts built client relationships acting liaison drafting sales teams consulted clients sales contract signings resolve problems provide ongoing support recruiter feb 2007 oct 2014 company name city state developed creative recruiting strategies met small midsized broker dealer staffing needs managed aspects advisor transition cycle initial set boarding served link broker dealer advisor handling questions interpreting contracts resolving transition issues membershipsscholarly societies university houston downtown analytics society skills business systems analysis c cold calling communication skills competitive contracts credit clientele client clients data analyst data collection database drafting features finance financial financial statements interpretation machine learning market excel money ms office suite modeling oil outside sales pricing coding proposals recruiting research sales staffing statistical analysis statistics tableau tables telephone underwriter | SALES |
teacher summary kind compassionate highly motivated teacher dedicated creating atmosphere stimulating encouraging students learning desire inspire motivate children achieve absolute best expertise individualizing instruction based students needs interests education bachelor arts childhood education 16 2007 brooklyn college city state minor psychology associate arts liberal arts 2003 nassau community college city state liberal arts experience teacher current company name city state create classroom environment conducive learning growing adapt modify lessons meet students academic needs conduct variety activities individual lessons group projects movement time enhance learning collaborate staff members plan schedule lessons promoting learning student interests organize activities develop childrens physical emotional social growth redirect children encourage safe positive behaviors classroom encourage curiosity exploration problemsolving ageappropriate playtime activities student teacher 092006 022007 company name city state completed four months teaching experience 1st grade classroom collaborating cooperating teacher staff members plan schedule lessons encourage learning differentiated instruction according student interest ability skill level observed assessed student performance kept thorough records progress using running records rubrics student portfolios teachermade exams created studentbased constructivist environment exploration questioning problem solving accountable talk love learning promoted prepared lesson plans component balanced literacy according new thematic unit every month established positive relationships students parents fellow teachers school administrators dentist office manager 072002 092012 company name city state led team 10 employees responsible administering staff training delegating duties practice promoted twice tenure managed difficult emotional patient situations responded promptly patient needs pain emergencies educated patients proper oral hygiene prevention dental diseases accurately collected recorded patient medical dental histories provided appropriate treatment plans postoperative instructions patients prescribed dentist managed collections claims appeals insurance companies worked closely insurance companies ensure preapprovals prior authorizations patients visits properly documented paid maintained proper graphical perio charting hygienist scheduled maintained calendar appointments meetings travel itineraries established maintained excellent working relationships patients employees day certifications first aid cpr child care facility rules regulations facr identifying reporting child abuse neglect caan schoolage appropriate practices sap skills creative lesson planning handson instruction student assessment classroom management able inspire comfort build selfesteem outstanding communication skills dependable detail orientated excellent organizational skills languages trilingual english russian hebrew | TEACHER |
hr specialist information systems experience 022013 122014 company name city state hr specialist information systems permanentft supervisor iris murray 9104322392 served fort bragg installation civilian personnel information systems manager full responsibility establishing implementing automated personnel policy providing advisory services resolving hr automation user issues included system access control hr automation training administration instruction hr automation system software functionality interface issues hardware troubleshooting installation maintenance regulatory procedural guidance etc systems included fasclass autonoa usa staffing business objects applications sap software cpol dcpds csu eopf asars etc designed constructed tested deployed maintained organizational sharepoint infrastructure designed customized webbased management tools improve organizational efficiency communication archiving capabilities served webmaster fort bragg civilian personnel advisory center cpac internet intranet products responsibility ensuring release compliance proper website structure architecture ease use esthetic appeal wrote detailed technical plans maintain organizational functionality occurrence service interruptions due software incompatibility issues resulting network enterprise center compliance demands newly implemented network configurations managed storage capabilities built detailed archival system maintain organizations historic documents analyzed organizational automation training needs constructed detailed training plans coordinated training registrations internal external customer base constructed customized slides literature meet training needs delivered shortterm extended training sessions hr automation program functionality troubleshooting capabilities performed onsite phonebased troubleshooting hr automation programs assisted users identifying likely causes functionality problems employed nonstandard standardized troubleshooting solve user issues managed user account requests fort bragg users include initial request modifications deletions provided advisory services cpac staff external managers automation issues proper system usage guidelines general account maintenance 082012 022013 company name city state hr specialist permanentft supervisor kimberly malone 8705403077 served senior hr specialist leading fourperson team accomplishment recruitment placement work responsible analyzing workforce capabilities equitably distributing workload best utilize organizational resources set tracked suspenses deadlines assigned work set workload milestones regularly monitored whether team meeting goals projected adjusted approach accordingly meet production requirements assigned tracked prework ensure analytical accuracy strategic recruitment discussion job analysis phases reviewed rpa coding remarks prior submission processing continually analyzed work practices processes gather data streamlining process change proposals managed user account requests pine bluff arsenal users include initial request modifications deletions provided advisory services cpac staff external managers automation issues proper system usage guidelines general account maintenance served hr automation program administrator provided technical assistance advisory services within cpac postwide users personnel automation systems served installation information management officer hr automation performed workforce needs assessments determine overall intellectual resources skill level training needs junior hr specialists hr assistants advised hr officer learning progression areas needed improvement recommendations training junior hr workforce constructed training materials performed workforce development training organization conducted reviews quality control assessments vacancy announcements team prior publishing use resulting observations construct developmental training designed conducted onsite training hr processes automation workforce 1200 employees assessed existing hr training programs determined need adjustment replacement maintenance based employee feedback productivity measures constructed new training materials delivered organizationally standardized training performed strategic recruitment discussions determine proper position classification area consideration overall recruitment plan conducted detailed job analysis concert hiring managers subject matter experts built edited vacancies assessments vacancy announcements delegated examining unit merit promotion using usa staffing coded personnel actions performed postselection processes advised post command group directorate level managers difficult hr issues ie attrition management regulatory determinations etc conducted regulatory organizational procedural research analysis synthesis human resources related laws policies regulatory guidance order write proposals address complex staffing solutions production focus hr process improvement analyzed organizational composition provide position management classification support assigned organizations general schedule gs wage grade wg pay schedules advised managers position classification process use various classification references automated tools performed routine nonroutine position classification supervisory nonsupervisory leader professional administrative clerical technical blue collar position performed flsa determinations researched analyzed classification regulations handbooks references regulatory guidance analyzed position description data write position evaluations served priority placement plan ppp reemployment priority list program administrator responsibility program operations performance data audits eligibility determinations conduct registrant counseling registrations file maintenance conducted ppp file match audits continually monitored program maintain operational procedural consistency determine need process improvements ensure registrants receiving proper service assistance 082011 082012 company name city state hr specialist permanentft supervisor kimberly malone 8705403077 served hr automation program administrator provided technical assistance advisory services within cpac postwide users personnel automation systems served installation information management officer hr automation managed organizationwide hr automation account establishment enddating advised managers employees system functionality limitations specialized use business objects applications program provide defense civilian personnel data system dcpdsbased reports statistical analysis post command group servicing cpac supervised roll new automation processes eg cac enabling ppp prerequisitioning asars usa staffing conversion etc constructed guidance instructions assist resolution personnel system user issues informs users upcoming automation changes outages gathered analyzed user experience data determine need system adjustment replacement maintenance based employee feedback productivity measures served pine bluff arsenal usa staffing super user responsible implementing regional changes keeping workforce informed functionality issues attending biweekly regional meetings stay abreast automation developments maintaining user customer accounts building custom notification letters troubleshooting answering questions related system functions usage regulatory guidance created manipulated automated databases using microsoft excel microsoft access used varying databases universes data elements construct complex business objects applications reports utilized reports retrieve employee statistical profile information analysis interrogatory requests provided guidance merit system principles prohibited personnel practices hr regulations development use valid selection criteria processes advised management recruitment strategies sources appointment authorities special programs performed routine nonroutine position classification supervisory nonsupervisory leader professional administrative clerical technical blue collar position analyzed applied classification standards sops laws regulatory guidance conduct classification flsa determinations variety position including wage schedule general schedule nonsupervisory supervisory wage grade wage leader wage supervisor positions analyzed position description data wrote position evaluations researched analyzed relevant federal regulations guidance determine legality options crafted suggestions recruitment strategies presentation post command presented monthly hrrelated training diverse workforce consisting 1200 employees served peertopeer trainer reviewer hr functions eg recruitmentplacement procedures vacancy announcement construction job analysis suspense tracking use hr automation programs coded personnel actions iaw guide processing personnel actions applicable regulatory guidance reviewed analyzed personnel actions prior submission reconcile errors discrepancies analyzed quality control rpa data open goodness data reports double check incorrect event coding wrote vacancy announcements determined qualifications set pay produced merit promotion deu referral lists analyzed interpreted applied recruitment placement regulatory guidance laws policies assisted customers federal employee benefits programs concerning entitlements insurance beneficiaries post56 buy back retirement preparation leave tsp compensation etc provided advisory services staff managers resolve staffing classification pay action processing related personnel issues served priority placement plan ppp reemployment priority list program administrator responsibility program operations performance data audits eligibility determinations conduct registrant counseling registrations file maintenance education millermotte college city state us associate microcomputer applications associate degree 042015 millermotte college wilmington nc united states gpa 361 maximum 40 credits earned 68 credit hours major microcomputer applications relevant coursework web development pc operating systems project management desktop publishing presentation graphics pc hardware software advanced database management advanced spreadsheets advanced word processing ecommerce capella university minneapolis city state us masters human services masters degree 032010 capella university minneapolis mn united states gpa 367 maximum 40 credits earned 48 semester hours major human services honors cum laude accomplishments major human services honors cum laude military experience 082012 022013 company name specialist department army civilian hr agency hours per week 40 fort bragg nc permanentft supervisor iris murray 9104322392 served fort bragg installation civilian personnel information systems manager full responsibility establishing implementing automated personnel policy providing advisory services resolving hr automation user issues included system access control hr automation training administration instruction hr automation system software functionality interface issues hardware troubleshooting installation maintenance regulatory procedural guidance etc systems included fasclass autonoa usa staffing business objects applications sap software cpol dcpds csu eopf asars etc designed constructed tested deployed maintained organizational sharepoint infrastructure designed customized webbased management tools improve organizational efficiency communication archiving capabilities served webmaster fort bragg civilian personnel advisory center cpac internet intranet products responsibility ensuring release compliance proper website structure architecture ease use esthetic appeal wrote detailed technical plans maintain organizational functionality occurrence service interruptions due software incompatibility issues resulting network enterprise center compliance demands newly implemented network configurations managed storage capabilities built detailed archival system maintain organizations historic documents analyzed organizational automation training needs constructed detailed training plans coordinated training registrations internal external customer base constructed customized slides literature meet training needs delivered shortterm extended training sessions hr automation program functionality troubleshooting capabilities performed onsite phonebased troubleshooting hr automation programs assisted users identifying likely causes functionality problems employed nonstandard standardized troubleshooting solve user issues managed user account requests fort bragg users include initial request modifications deletions provided advisory services cpac staff external managers automation issues proper system usage guidelines general account maintenance hr specialist recruitment placementinfo systems gs020112 082012 022013 department army civilian hr agency hours per week 40 pine bluff ar permanentft supervisor kimberly malone 8705403077 served senior hr specialist leading fourperson team accomplishment recruitment placement work responsible analyzing workforce capabilities equitably distributing workload best utilize organizational resources set tracked suspenses deadlines assigned work set workload milestones regularly monitored whether team meeting goals projected adjusted approach accordingly meet production requirements assigned tracked prework ensure analytical accuracy strategic recruitment discussion job analysis phases reviewed rpa coding remarks prior submission processing continually analyzed work practices processes gather data streamlining process change proposals managed user account requests pine bluff arsenal users include initial request modifications deletions provided advisory services cpac staff external managers automation issues proper system usage guidelines general account maintenance served hr automation program administrator provided technical assistance advisory services within cpac postwide users personnel automation systems served installation information management officer hr automation performed workforce needs assessments determine overall intellectual resources skill level training needs junior hr specialists hr assistants advised hr officer learning progression areas needed improvement recommendations training junior hr workforce constructed training materials performed workforce development training organization conducted reviews quality control assessments vacancy announcements team prior publishing use resulting observations construct developmental training designed conducted onsite training hr processes automation workforce 1200 employees assessed existing hr training programs determined need adjustment replacement maintenance based employee feedback productivity measures constructed new training materials delivered organizationally standardized training performed strategic recruitment discussions determine proper position classification area consideration overall recruitment plan conducted detailed job analysis concert hiring managers subject matter experts built edited vacancies assessments vacancy announcements delegated examining unit merit promotion using usa staffing coded personnel actions performed postselection processes advised post command group directorate level managers difficult hr issues ie attrition management regulatory determinations etc conducted regulatory organizational procedural research analysis synthesis human resources related laws policies regulatory guidance order write proposals address complex staffing solutions production focus hr process improvement analyzed organizational composition provide position management classification support assigned organizations general schedule gs wage grade wg pay schedules advised managers position classification process use various classification references automated tools performed routine nonroutine position classification supervisory nonsupervisory leader professional administrative clerical technical blue collar position performed flsa determinations researched analyzed classification regulations handbooks references regulatory guidance analyzed position description data write position evaluations served priority placement plan ppp reemployment priority list program administrator responsibility program operations performance data audits eligibility determinations conduct registrant counseling registrations file maintenance conducted ppp file match audits continually monitored program maintain operational procedural consistency determine need process improvements ensure registrants receiving proper service assistance hr specialist classificationrecruitment placement gs020111 082011 082012 department army civilian hr agency hours per week 40 pine bluff ar permanentft supervisor kimberly malone 8705403077 served hr automation program administrator provided technical assistance advisory services within cpac postwide users personnel automation systems served installation information management officer hr automation managed organizationwide hr automation account establishment enddating advised managers employees system functionality limitations specialized use business objects applications program provide defense civilian personnel data system dcpdsbased reports statistical analysis post command group servicing cpac supervised roll new automation processes eg cac enabling ppp prerequisitioning asars usa staffing conversion etc constructed guidance instructions assist resolution personnel system user issues informs users upcoming automation changes outages gathered analyzed user experience data determine need system adjustment replacement maintenance based employee feedback productivity measures served pine bluff arsenal usa staffing super user responsible implementing regional changes keeping workforce informed functionality issues attending biweekly regional meetings stay abreast automation developments maintaining user customer accounts building custom notification letters troubleshooting answering questions related system functions usage regulatory guidance created manipulated automated databases using microsoft excel microsoft access used varying databases universes data elements construct complex business objects applications reports utilized reports retrieve employee statistical profile information analysis interrogatory requests provided guidance merit system principles prohibited personnel practices hr regulations development use valid selection criteria processes advised management recruitment strategies sources appointment authorities special programs performed routine nonroutine position classification supervisory nonsupervisory leader professional administrative clerical technical blue collar position analyzed applied classification standards sops laws regulatory guidance conduct classification flsa determinations variety position including wage schedule general schedule nonsupervisory supervisory wage grade wage leader wage supervisor positions analyzed position description data wrote position evaluations researched analyzed relevant federal regulations guidance determine legality options crafted suggestions recruitment strategies presentation post command presented monthly hrrelated training diverse workforce consisting 1200 employees served peertopeer trainer reviewer hr functions eg recruitmentplacement procedures vacancy announcement construction job analysis suspense tracking use hr automation programs coded personnel actions iaw guide processing personnel actions applicable regulatory guidance reviewed analyzed personnel actions prior submission reconcile errors discrepancies analyzed quality control rpa data open goodness data reports double check incorrect event coding wrote vacancy announcements determined qualifications set pay produced merit promotion deu referral lists analyzed interpreted applied recruitment placement regulatory guidance laws policies assisted customers federal employee benefits programs concerning entitlements insurance beneficiaries post56 buy back retirement preparation leave tsp compensation etc provided advisory services staff managers resolve staffing classification pay action processing related personnel issues served priority placement plan ppp reemployment priority list program administrator responsibility program operations performance data audits eligibility determinations conduct registrant counseling registrations file maintenance certifications rpa cac dod skills hr maintenance registrations staffing training access account maintenance general account access control architecture archiving csu hardware troubleshooting intranet microsoft sharepoint sap sharepoint web based webbased audits clerical coding file flsa job analysis operations ppp quality control recruitment technical assistance answering benefits bi business intelligence cac compensation customer accounts databases employee benefits excel federal regulations microsoft access microsoft excel ms access statistical analysis user experience publishing hr issues hr process improvement human resources process improvement process improvements proposals solutions training programs ar dod gsa information assurance online learning online training security associate credit database database management desktop publishing project management word | HR |
director global business development summary scott kachelek sales business development executive 15 years experience large commercial government digital led lighting projects immersive cinema technologies commercial printing control systems key personal traits include proactive strives continual improvement without supervision creative thinks unique ways solve problems improve products processes outgoing interacts easily others lasting business relationships analytical analyzes facts detail makes timely decision persistent sticks long term projects see completion culturally aware embraces diversity sensitive similaritiesdifferences highlights cross region international projects competitive analysis sales strategy partner relationships business process improvement public presentations functional spanish functional japanese accomplishments key player growing business 25 million sales 150 million maintained 50 integral gross margin product portfolio spite severe competition managed cross functional team 5 professionals worked across 33 international sales organizations traveled conducted business 30 countries sold managed projects 6 million value developed supported 20 value added resellers experience director global business development 062015 current company name city state built go market sales strategy ground focusing oem partners sales agents industry associations academic institutions national end user accounts independent cinemas built value proposition end user sales including usage cases revenue generators return investment prepared sales presentations product demos entertainment industry executives researched industry trends cinema entertainment provided feedback product management improve product positioning collaborated technical sales proposals global pilot sites prove value new technology market developed bank financing program purchases leases advised internal stakeholders business opportunities region worked together include multiple product portfolios single sale director international sales 092007 062015 company name city state created global sales plan per international market 33 total focus resources new product introductions first kind lighting applications accurate project forecasting sales analytics reviews margin trends currency fluctuations cost non quality built specifier lighting designer architect relationships project sales funnel one one meetings industry presentations trade show attendance built value added partner relationships leading increased sales annual business strategy reviews joint project management joint end user sales meetings tours global reference projects technical sales design related training worked closely supply chain teams plan production meet current project timelines forecast future demand reduce product costs improve product margins manager international inside sales 092002 092007 company name city state recommended pricing strategies win business assisted marketing trade show booth construction managed credit approvals release orders prepay credit letter credit helped collect past due invoices advised partners product selection specific projects meet budget project design goals sales coordinator 011997 032002 company name city state acted liaison head office us branch office japan highlight staff customer concerns attended trade shows answer product specific questions market researched developed web conferencing system worldwide customer training improve communication reduce travel costs produced general marketing materials including videos presentations brochures portfolio bosphorus bridge turkey vegas mall russia torre colpatria colombia maracana stadium world cup brazil dti cinema usa marks spencer stores uk allianz arena germany meydan bridge uae galaxy casino macau ghent stadium belgium olympics brazil kingdom centre saudi arabia kohinoor tower india intercontinental uae aspire tower qatar nabana theme park japan matsuya ginza japan montparnasse france education bachelor science international business 1994 university minnesota carlson school management city state usa minors spanish japanese east asian studies | BUSINESS-DEVELOPMENT |
sales representative summary customer service representative hospitality industry seeking employment wellestablished company build experience hospitality industry skills ive learnt medical assistant also prior experience service industry goal ensure positive safe travels highlights cheerful energetic effective team player flexible scheduling dependable reliable active listening verbalwritten communication experience 062016 current sales representative company name city state compiled reports cash receipts customerbill charges sales accounting management purposes supervised clerical workers preparing reports dealt tactfully effectively difficult customers proven performer demonstrated ability gain account loyalty win preferential treatment products wrote proposals assisted customers developing appropriate marketing campaign program based individual goals researched previous customer advertising determine viable customers meet sales quotas identify potential customers upcoming special advertising sections developed managed promotional activities aimed enhancing product awareness generated new accounts built annual revenues ensured distribution merchandising pricepoint objectives achieved 022016 current bar tender company name city state analyzed customer requirements future products dealt tactfully effectively difficult customers communicated customers daily communicated information clearly accurately committed assistance support others maintaining cheerful helpful attitude successfully assisted customers merchandise selection trained maintained excellent interpersonal communication skills complement proven creative problem solving capabilities trained new existing personnel company customer service protocol developed credibility confidence customers analyzed problems anticipated customers needs 042014 022016 serverbar tender company name city state analyzed customer requirements future products greeted customers answered inquiries provided information resolved problems handled various administrative activities directed administrative operations hectic reception area displayed professionalism product knowledge contributed increase inquirytoorder capture rate interacted customers extensively maintain customer satisfaction originated customized order intake process meet customers specific ordering needs improving delivery performance optimizing customer satisfaction analyzed customer requirements future products communicated customers daily communicated information clearly accurately committed assistance support others maintaining cheerful helpful attitude successfully assisted customers merchandise selection trained new existing personnel company customer service protocol analyzed problems anticipated customers needs 062013 012014 crew member company name city state dealt tactfully effectively difficult customerscommunicated customers dailycommunicated information clearly accuratelycommitted assistance support others maintaining cheerful helpful attitudeassessed client needs recommended appropriate products modificationscomplete knowledge federal credit card regulationssuccessfully assisted customers merchandise selectionsuccessfully pacified hostile antagonistic callers negotiated mutually agreeable solution patiently providing alternatives reconcile customers needs companys objectivesprovided superior customer service work quality demonstrating attention detail flexibility innovation resolving problems possess effective communications skills work well others levels offered management position resign due school scheduling 102012 032013 care giver company name city state provided clinical care encompassing acute chronic medical conditions injuries admissions discharge summaries managing hypertension clinic performed histories physical examinations assessed managed common patient illnesses performed tests treatments pediatric adult patients including suturing splinting gynecological examinations discussed cases physician health professionals prepare comprehensive patient care plan providing home care also running errandslist significant achievements include accomplishments skills directly support career summary including keywords select sample phrases recommendations select expert advice best practices education 2011 high school diploma east gaston high city state usa 2012 medical assistant kings college city state usa completed accelerated degree program kings college medical assistant taking year maintaining keep deans list semester completing many courses including microsoft word professionalism courses skills work well team member independently performed sales marketing market trends research identified tested markets setup prospect database developed marketing campaign handled followup rapidly mastered new product data performed outstanding customer relationship management ensuring educated clients customized products services creative turnkey solutions mediation problem solving skills issued return authorizations processed credits rebills resolve shipping discrepancies invoicing errors conducted personalized tours new employees part orientation program promptly answered telephone calls reflect professional corporate image verified quote system data customer orders ensure accurate processing researched created vendor records insure compliance developed thorough understanding operating cash registers automatic ticket issue machines computerized equipment within store provided high level customer service client relations based outstanding communication interpersonal skills | SALES |
paid media specialist summary enthusiastic employee record high quality work excellent interpersonal skills strong work ethic seeking career company values hard work open communication offers opportunities growth personal improvement accomplishments angies list developing professionals network march 2014present promote career development employee culture educational social events experience 082016 current paid media specialist company name city state collaborate agency partners marketing leadership execute angies list offline advertising strategy responsible planning implementing 2017 offline media plan 14m accounts 57 marketings membership sales goals manage relationship radio partners tv media agency record offline media contacts work closely online marketing team digital agency partner align media plans online offline tactics focusing advanced tv olv 042015 072016 coordinator company name city state supported marketing leadership team acting liaison across seven marketing channels among several agency partnerships coordinated executed formal rfp process digital creative media agency searches resulted media buys greater 50m organized quarterly marketing summits marketing leadership agency partner teams managed monthly marketing department wide meetings 11 teams consisting 65 employees point person contract management process implemented new software processes marketing department including sharepoint procuretopay system angies list top 20 performer q3 q4 2015 062013 042015 member care trainer company name city state constructed training plan roll new crm software member care department managers approximately 300 member care team members designed implemented modular new hire training program member care department comprised six cross functional teams successfully boarded prepared approximately 300 new employees various positions including membership sales customer care member retention angies list top 10 performer 2014 top 20 performer q4 2013 q3 2014 062012 062013 member services representative company name city state provided exceptional customer service answering inbound phone calls members documented member feedback hiring experiences service companies education may 2012 bachelor science management marketing communications purdue university city state management marketing communications work history company name skills advertising agency contract management crm customer service customer care functional hiring leadership marketing media plans media plan meetings sharepoint online marketing processes radio rfp sales strategy phone tv | DIGITAL-MEDIA |
coordinating manager summary administrative operations special events meeting travel logistics correspondence file records database management project administration executivelevel management sales support client service accounts management problem troubleshooting resolution contract administration order review shipping management sales tracking reporting communications business writer proofreader editor knowledgeable medical terminology policies standards hipaa financialbudget administration budget oversight invoice verification requisitions expense tracking purchasing supply inventory management skills ms windows word excel powerpoint outlook mac lexis nexis soarian medinotes emr experience coordinating manager 092013 current company name city state manage annual updates procurement policies standards procedures guidelines reflect changes operations including regulations risks best practices provide executive level support executive director deputy executive director liaise departments residents ensure proper communication reporting practices complaints manage contracts facility dialysis centers assist managing quality assurance risk management department board reports quarterly performance improvement reports manage department health doh joint commission jcaho annual survey files well upload plan corrections poc health commerce system hcs oversee corporate compliance updates department ensure annual staff training provide technicaladministrative support department heads regarding data management system serve head requisitioner various departments provide technical support staff coordinators procurement suites system serve member culture change committee create manage excel data base risk management incidents fall analysis manage process agency staff invoices pharmacy rehabilitation department assist managing human resource annual evaluation audits executive assistant 092010 062011 company name city state provided administrative services executive director managed calendar events schedule meetings made travel arrangements prepared itineraries acted gobetween departments ensure proper communication reporting practice maintained updated polices procedure documents various departments conserved general filing system filed correspondence program associate 122005 072009 company name city state housing community development managed grantee level housing urban development hud comprehensive housing counseling program including annual grant proposal affiliate contractual process data collection entry reviewed grant applications conducted conference calls potential subgrantees analyzed budgets subgrantees communicated results program directors ceos provided technical support 35 program directors data collection system program assistance developed standardized work procedures improve work flow including e file database wrote prepared annual quarterly special reports contributed department preparation request proposal correspondence supervised administrative staff achieving departmental goals ensured staff compliance deadlines scheduled organized internal external meetings conferences luncheons events updated maintained calendar acted right arm gatekeeper senior vp housing processed monthly expense reports utilizing spreadsheets heavy calendar management meeting conference call coordination logistics pertaining meetings conference calls travel arrangements domestic international travel logistics air ground lodging completed onboarding process new hires entered requisitions helpdesk tickets systems access requests developed progress tracking tools assist affiliate evolvement gainloss analysis funding established maintained files inhouse offsite adhering records retention policy procedures conducted field audits ensure compliance federal grant requirements sales executive 031997 122005 company name city state maintained relationships existing customers regular review visits visited potential customers demonstrate products gain new markets contacted clients phone negotiate terms agreement conclude sales gathering negotiated variations price delivery specifications buyers researched analyzed reported future buying trends back employer handled travel arrangements including domestic international hotel accommodations car services trade shows education training bachelor arts communications 2004 college new rochelle city state communications 8081108 dale carnegie course public speaking effective communication human relation may 2004 activities honors nys notary public american heart association basic life support professional memberships urban league young professionals skills administrative administrative support agency budgets conferences contracts counseling clients data collection data management data base database delivery department health doh dialysis staff training expense reports filing grant applications grant proposal graphs helpdesk human resource lexis nexis logistics mac director managing meetings access excel outlook powerpoint ms windows word policies presentations procurement progress proposal public speaking quality assurance rehabilitation reporting risk management sales spreadsheets technical support phone trade shows travel arrangements | APPAREL |
intern claim representative human resources generalist public affairs liaison superintendent executive profile secure role corporate communications manager effort utilize exceptional verbal written communication techniques implement advance organizations strategic goals exceptional written verbal communication skills experienced implementation institutionwide changes promote encourage inclusion respect dignity constituents highly skilled creating palatable business case benefits associated diversity inclusion proven capacity collaborate proactively diligently stakeholders furthering organizations diversity inclusion goals dynamic interpersonal analytical organizational skills proven competencies leadership relationship building strategic business focus selfimprovement teamwork decision making judgment adaptability inclusiveness agile quality accountability customer focus internal external work ethic resourcefulness communication verbal written critical thinking flexible initiative skill highlights project management leadershipcommunication skills human resources budgeting expertise negotiations expert employee relations selfmotivated customeroriented core accomplishments project management initiated organization migration efforts resulted streamlined enterprise human resources spearheaded new employee engagement staff development launched wellreceived program professional development courses staff mentored coached employees resulting 12 increase productivity professional experience company name city state intern claim representative human resources generalist public affairs liaison superintendent 051988 current claim section manager kalamazoo operations center job responsibilities include developing goals strategies action plans encourage unsurpassed customer service focusing employee satisfaction retention levels responsible selecting developing high quality customerfocused managers employees assist company achieving goals aspirations additionally directly responsible implementing diversity inclusion programs initiatives section state farm orchestrated planning implementation transitions redeployments experience human resources department provided indepth training conflict resolution issues personal confidential matters implementation diversity related programs also dealt widearray legal personnel issues human resources experience equipped handle extensive guidance counseling issues career counseling issues training devices company name city state public relations intern 011988 051988 interned oprah winfreys production company chicago illinois unique memorable opportunity accentuated writing speaking creativity skills responsibilities included interacting affiliate television radio stations drafting promotional materials responding fan mail often called upon make verbal written presentations affiliate stations experience enabled develop phenomenal public speaking presentation skills company name city state intern 011982 011985 interned public relations department responsible formulating drafting proofreading newsletters pertinent companyoriented documents position enabled make verbal presentations upcoming organizational changes internal customers education doctoral degree organizational management leadership diversity inclusion 2013 university phoenix city state organizational management leadership diversity inclusion successfully defending doctoral dissertation balancing fulltime career master science degree organizational communications diversityinclusion intercultural communications 2011 illinois state university city state gpa gpa 39 organizational communications diversityinclusion intercultural communications gpa 39 grade point average effectively balancing fulltime career bachelors degree journalism mass communications human resources 1987 drake university city state journalism mass communications human resources graduated may 1987 30 grade point average serving several leadership capacities served effectively president black student organization bso resident assistant ra key member universitys presidents council skills conflict resolution council counseling creativity customer service drafting human resources leadership legal mail newsletters organizational personnel presentations presentation skills promotional materials proofreading public relations public speaking speaking quality radio television unique written additional information notable recognitions selected highly competitive 2013 governors award lansing michigan selected 2012 athena awards honoree selected 2010 tom joyner mother year award selected 2009 national association female executive award selected 2008 president george bush point light award selected 2008 tysons food mother distinction regional award selected 2007 ywcas woman distinction award selected 2006 congressional award congressman tim johnson professional affiliations president jack jill america incorporated kalamazoo chapter vice president kalamazoos national association advancement colored people naacp vicepresident alpha kappa alpha sorority incorporatedkalamazoo chapter founder nationally acclaimed maps mentoring providing scholarships program corporate america columnist kalamazoo community voices publication member board trustees kalamazoo country day school member kalamazoos community schools advisory board leadership kalamazoo graduate2011 radio personality first africanamerican radio central illinoiswxrj949 fm | PUBLIC-RELATIONS |
field project supervisor summary administrative aviation logistics professional 26 years experience working military sector including 20 years operating supervisory position tracked managed us navy marine corps aeronautical logistics assets performing beyond requirements military occupational specialty 60466047 additional roles include management personnel development quality assurance outstanding leader team builder established managed programs coached mentored personnel exceptional technical technology skills ba human resources management skills secret clearance ecommerce supply chain management logistics management microsoft office suite ntcss sap technical publications technical writing six sigma green belt maintenance administration experience 012015 current field project supervisor company name managed us naval aviation logistics command management information system optimizedorganizational maintenance activity nalcomis ooma implementations operation training 7 diverse tactical aviation units comprised 48400 naval aircraft systems parts publications worth 11 billion dollars organized managed compliance inspections repairs 19500 logistic components installed 130 us naval aircraft ejection seats 260 engines generated released 400 critical us naval aircraft engine summary analysis reports 130 aircraft ejections seats 260 engines assist higher headquarters strategic planning developed numerous spreadsheets assisted marine corps aviation branch streamline inservice repair process 130 us naval aircraft increase asset readiness goals 20 successfully managed 7 critical aviation programs completing 12 logistics inspections necessary conduct combat operations demonstrates uptodate expertise applies development execution improvement action plans develops directs one work streams crossfunctional store planning projects formats directs associates including managers process procedures facility setup projects including reviewing new modular plans planning merchandise placement based modular requirements advising assigning additional staff assist ensure company facility goals met drives monitors sales project budget drives implementation real estate plans project facilities example remodels new stores relocations new formats expansions models compliance company policies procedures supports company mission values standards ethics integrity models enforces provides direction guidance associates proper customer service approaches techniques ensure customer needs complaints issues successfully resolved within company guidelines standards additional information us marine corps 012012 012015 aviation implementation manager master sergeant company name city state managed project logistics naval aviation ship software system assets supervised project staff monitored project progress prepared status reports managed project deliverable documentation compliance accuracy provided functional followon support software systems assets tracked us marine corps 012002 012012 aviation administration manager staff sergeant gunnery sergeant company name city state maintained government aviation logistics information systems databases scheduled tracked requisitioned aircraft components systems naval aviation compliance performed data entry screening compliance us naval aircraft ejection seat engine repair compliance developed maintained aviation metrics logistic reports process documentation safety records support unit operations planning gathered organized analyzed aircraft logistics component discrepancies develop solutions developed logistical training procedures guides course materials handouts visual aids oversaw safety standards occupational safety safety affairs job 011987 012012 aviation administration program managerdata analyst sergeant staff sergeant gunnery sergeant maintained government aviation logistics information systems databases distributed maintenance schedules logistics work orders maintenance departments verified source logistics data completeness accuracy computed analyzed aviation logistics data using statistical formulas computers calculators completed configuration management actions compliance discrepancies flight operations special logistics inspections conditional inspections relevant aircraft systems components developed interpreted tracked timely aviation logistics data reports support units strategic goals milestones education training 2015 bachelor arts human resources management business administration ashford university city state human resources management 38 business administration 2013 defense acquisition university city state ethics training acquisition technology logistics 2012 defense acquisition university west regional campus city state contracting officers representative 2011 lean six sigma green belt course lean six sigma yellow belt course lean six sigma white belt course us department navy city state skills streamline budget calculators configuration management customer service data entry databases direction documentation ecommerce functional government information systems logistics logistics management maintenance schedules materials microsoft office suite management information system monitors naval occupational safety organizational policies progress publications real estate repairs safety sales sap six sigma spreadsheets strategic strategic planning supply chain management technical writing | AVIATION |
engineering technician iii summary engineering technician extensive troubleshooting repair installation background thorough knowledge electrical mechanical pneumatic computer systems selfstarter quickly masters new skills systems highlights extensive troubleshooting repair proficiency interpretation schematics blueprints drawings quick act customer service requestsissues resolve issues component level document work performed internal database proficient acdc motor systems theory electrical power generation data acquisition systems redline documents implement changes excellent written verbal communication environmentaless chamber repair pneumatic system designrepair leak detection solenoid valve replacement lock outtag arc flash live electrical esd certified labview software pc ess monitor repair customer serviceoriented strong safety awareness excellent problem solver strong attention detail accomplishments troubleshot repaired test equipment several aogs aircraft ground satisfy customer delta airlines demands experience engineering technician iii 072013 current company name city state responsible test equipment maintenance onsite include production repair overhaul engineering environmental labs responds test equipment service requests tesrtpm system works closely engineering electricians facilities metrology resolve issues areas responsibility include electrical power generation cabin pressure fueladvance controls sensors electronics environmental labs troubleshoots component level resolve root cause troubleshootingrepairing pneumatic pressure vacuum systems generator test technician iii 081999 072013 company name city state setup perform functional acceptance testing aircraft ground power generators using manual automated test equipment accordance applicable test procedures record test data accept reject units use functional test stamps responsible troubleshooting test failures component level also performs various assembly processes required works various specialized test equipment volt meters ohm meters power meters dielectric testers etc completes trouble reports yield tracking logs duties include safety representative metrology coordinator department esd certified meets iso9001 standards requirements unmanned aerial vehicle uav maintenance technician 021998 081999 company name city state performed airframe power plant maintenance forward observing reconnaissance aircraft maintained engine proficiency adjusting valves ignition points performed highly advanced computer aided diagnostic testing inspected airframes structural damage performed hightech composite repair procedures using precision sanding measuring equipment skills include electrical safety explosive ordnance handling electrical power generation equipment repairer technician 081996 081999 company name performed maintenance mobile utility precise power generation sets internal combustion engines administered troubleshooting procedures electronic equipment using wiring schematics diagrams maintained diesel gasoline engines adjusting valves carburetors ignition points alternators regulators solenoids performed maintenance services lubrication oil change radiator flushes repaired small motor generators supplied electrical power numerous field customers education certificates 1998 state •certificate uav mechanical technician course us army ft huachuca az completed 1998 •certificate uav maintenance technician common course us army ft huachuca az completed 1998 •certificate power generation equipment repairer us army aberdeen proving ground md completed 1996 •diploma pueblo high school tucson az graduated 1996 bachelor science professional aeronautics embry riddle aeronautical university city state us completed 2 years skills live electrical arc flash lockouttagout esd functional testing test equipment repair operation troubleshooting iso9001 standards electrical equipment operation mechanical repair oil servicing power generation soldering electrical component repair safety awareness schematics blueprints drawings various testing equipment equipmentwiring installation solenoidvalves pc repair fabrication well organized self motivated excellent written verbal communication skills | ENGINEERING |
head chef professional summary culinary professional seeking employment professional kitchen utilize education experience 4 yearsrsquo experience dedicated passionate worker determined help contribute member culinary staff experience head chef september 2014 january 2016 company name state developed menus took monthly inventory made weekly kitchen schedule responsible ordering line cook may 2011 september 2014 company name city state intern february 2011 april 2011 worked part team preparing ingredients dishes served reputable restaurant education associate applied science degree culinary arts 042011 robert morris university ndash illinois city state culinary arts food service sanitation servsafe servsafe certification made deans list 4 separate occasions developed 5course beer pairing dinner buckle brewery robert morris university city state gpa gpa 387 student 3201152011 assisted associate dean culinary arts developing menu universityrsquos restaurant eyrie gpa 387 skills arts inventory | CHEF |
hr personnel assistant summary us citizen authorized work us employer worked 8 years office clerk 2 years student internoffice assistant 4 years contractor applying data entry clerk position advert id 224278 advert id 224278 skills experiences include administrative support auditing file management meeting facilitation office materials management inventory management highlights computer skills microsoft word ms excel ms outlook ms powerpoint peoplesoft typing skills 4060 wpm additional skills administrative support auditing clerical copy customer service data entry delivery documentation fax file management letters meeting facilitation organizational skills proofreading receptionist research scanning scheduling secretarial telephone skills office equipment maintenance inventory management experience company name city state hr personnel assistant 032013 042014 supported human resources staff new hire orientations monthly departmental meetings entered updated personnel subcontractor data central database reviewed human resource paperwork accuracy completeness verifying collecting correcting additional employee data composed drafted outgoing correspondence reports managers answered managed incoming outgoing calls recording accurate messages maintained heavy filing hr personnel action forms include new hire letters awards certifications promotions providing stronger framework consistency detail assisted senior personnel supervisors coordinating conducted new hire preinterviews developed maintained internal new hire filing system received maintained filed appropriate paperwork back hr office transactions typed memorandums forms letters using software applications complete hr office assignments projects given regular basis utilized navigated peoplesoft hrs input manage research data operated fax copy machines complete tasks needed initiated maintained email correspondence teachers principals vps members nps regarding personal id information teaching background certification info criminal history clearance company name city state assistant store clerk 052011 012012 selling merchandise providing customer services patrons monitoring patrons assist store loss theft prevention restocking shelves improving data maintenance produce inventory maintaining appearance store assisting maintenance produce inventory company name city state office clerk federal contractor 062008 102009 checking validating retirement nrc files nfts cis systems calling applicant counter window sign certificate completing file maintenance riders mergers certificates finishing documenting 3box audit weekly systems update filing fbi background report applicants assign scheduled appointments appointed legal officers clerical reception scheduled applicants auditing confidential department files composing mailing appointment letters finalizing pick list printouts examinationscases completing nfts data systems updates performing clerical tasks regarding naturalization ceremonies including scheduling preparing distribution certificates b retrieval documentation applicants using computer terminal update dhs automated systems providing administrative support processing performing daily tasks filing recording copying maintaining records company name city state office clerkfederal contractor 072005 012007 performing data entry legal documents court case dates mail clerk online mail information updating setting schedules staff private meetings filing faxing confidential court documents metering outgoing stamping incoming mail reestablishing protocols office supplies storage maintenance providing clerical support office administrators managers education bachelors arts political science law 2007 montclair state university city state us bachelors arts degree political science law montclair state university upper montclair nj 1998 2007 high school diploma 1998 lady good counsel high school city state us high school diploma lady good counsel high school newark nj 1995 1998 skills filing clerk maintenance clerical office clerk clerical support data entry faxing incoming mail legal documents mail clerk office supplies stamping administrative support audit auditing cases copying documentation documenting fbi file finishing nrc scheduling basis correspondence database hr human resources peoplesoft teaching inventory 60 wpm customer service equipment maintenance excel file management materials management microsoft word ms excel ms outlook ms powerpoint office assistant organizational skills outlook powerpoint proofreading receptionist retail sales scanning secretarial telephone telephone skills typing word | HR |
sales associate skills motivated seller customer service oriented attention detail quick learner retains information ease commitment professionalism persuasive communicator summary motivated strategic sales professional three years experience focused driven detail oriented great communication skills works well independent associate team environment looking join team hardworking individuals working towards goal experience 102015 current sales associate company name city state helped lead store 15 increase years employed approach browsing customers initiate conversations determine buying preferences recommend specific styles based customers footwear needs properly took measurements customers foot inquired ailments recommended additional items increase sales multiples provided level customer service regardless difficultly level consistently top sales month kept perfect numbers maintained contact regular clients often requested name 122014 102015 bridal consultant company name city state used active listening skills well knowledge merchandise select dress options brides provide feedback encourage purchase maintained communication postsale brides continue building rapport ensure optimal customer service consistently delivered 510 monthly plan goals length employment knowledgeable bridal fashion specifically maggie sottero casablanca bridal david tutera bridal dessy collection alfred angelo bill levkoff mori lee accurately measured sized brides bridal party using various designer size charts excelled assisting nontraditional customers 062010 122014 waitstaff company name city state generated top sales 2000 per evening marketing nightly specials high volume days fridays saturdays sundays trained new server staff brand operations restaurant compliance customer expectations one two head trainers successfully promoted additional drink menu items guests increase product sales educated existing employees new standards rolled assured customer happiness friendly competent service ensure servers performed end night duties accurately education training 2006 high school diploma stevens high school city state usa business management black hills state university city state usa | SALES |
healthcare documentation services delivery manager professional summary dependable motivated professional experienced managing multiple projects fast paced deadline driven environment posses strong organizational communication skills strong technical proficiency includes working knowledge microsoft office word excel access outlook ability quickly learn new technology software applications works well independently ability prioritize multitask efficiently minimal supervision skill highlights new employee orientations staff training development microsoft office suite expert maintains confidentiality hr policies procedures expertise peopleoriented organized exceptional communicator schedule management problem resolution deadlineoriented report analysis resultsoriented selfdirected time management professional mature dedicated team player strong interpersonal skills education training rowland high school city state high school diploma east san gabriel valley occupational program city state microsoft office specialist course skills human resources scheduling payroll interviews new hire training orientation microsoft word excel access powerpoint outlook electronic time card scheduling applications multitasking fast paced environment extremely organized communication proficiency team oriented ability build strong relationships individuals various levels deadline results driven time management works well little supervision professional experience january 2009 january 2014 company name city state healthcare documentation services delivery manager directly responsible customer satisfaction clinical document turnaround time quality directly aided eliminating document turnaround time quality penalties driving consistent achievement 97 document turnaround time 95 document quality required received many high scoring customer surveys resigned contacts prepared presented client account performance reports executive level scorecards trained medical records staff providers transcription applications document search engines dictation machines site remotely initiated new transcriptionists paperwork scheduled training provided daily support new hires ensured training course material date managed training room bookings ordered training supplies equipment created maintained weekly work schedules transcription staff completed electronic time cards payroll well trained employee use program leadership overtime costs reduced 25 improving production performance instituted hosted monthly team quality webinars provide guidance expectations training partnered closely human resources account management inside sales project management customer service teams ensure customer satisfaction retention growth january 2005 january 2009 company name city state customer care manager customer facing first point contact day day issues projects concerns worked directly directors physicians coo assigned healthcare facilities conducted customer touch base calls review account performance goals reached expected metrics developed presented monthly reporting statistics customer set conference calls webinars scheduled customer training new applications directly involved new go lives implementations including travel needed medical records staff provider training acting customers advocate proactively fielded complaints resolve quickly always following customer ensure satisfaction oversaw contract deadlines renewals working closely company legal team success 98 customers resign new 14 year contracts worked directly sales team introduce new products existing customers success selling new templates technologies work types many facilities january 1995 january 2005 company name city state work flow coordinator oversaw transcription workflow process three office locations southern california maintained dictated reports ensure compliance service level agreements hired supervised trained large staff work flow personnel success crew retention loyalty oversaw completion biweekly time cards team reduced overtime costs improving performance accuracy created maintained departments employee scheduling yearly reviews performance management directed incoming work flow department client calls appropriate recipient departments received 500 inbound calls per day delays processing large volume calls many satisfied customer surveys department constructed daily excel reporting weekly monthly turnaround times analysis back log spread sheets worked closely quality assurance account management technical support ensure customer satisfaction delivery | HEALTHCARE |
bakery entrepreneur summary comprehensive experience manufacturing reliability engineering nuclear processing experience company name city state bakery entrepreneur 102011 082014 established built strong local cupcake store brand name quality products community involvement alternative advertising methods performed employee hiring training supervisory duties engaged daytoday operations aspects store including baking cleaning customer service company name city state project engineer 022010 022014 hired nuclear fuel services located erwin tn transferred bw 2011 data research equipment segmentation disposal project research design cutting methods large equipment design selfpowered transportation system large equipment project engineer design phase new category 2 nuclear processing facility isotek project perform field walk downs generate pid drawings using autocad assigned systems develop technical basis assigned systems develop technical specifications requirements including documentation engineering calculations support technical basis perform review calculations new design facility support write review system design descriptions new design perform database maintenance equipment reliability system company name city state reliability engineer intern 052007 082009 summer 2007 located onsite dupont chambers works – deepwater nj set bearing ultrasound program integrating maintenance sap performed flow meter failure analysis performed gearbox failure analysis summer 2008 located onsite dupont titanium technologies – edge moore de designed new piping system failed pipe performed root cause failure analysis rcfa failed pumps developed standardized job procedure pipe flange make summer 2009 located onsite renew paper – st francisville la established lubrication program plant twoyear shutdown worked vendors determine appropriate lubrication types methods set lubrication filtering dehydration procedure large containers lubrication company name city state aviation electronics technician 091995 121998 assistant shift supervisor fa18 hornet squadron vfa25 managed delegated maintenance tasks among 30 squadron members coordinated communication launch procedures squadron aircraft flight deck control aboard aircraft carrier voluntarily trained final checker inspector aircraft prior launch education bachelor science aerospace engineering december 2009 university tennessee aerospace engineering additional information six sigma leandfss green belt november 2014 engineer training eit january 2010 doe level q security clearance october 2010 – february 2014 skills communication safety autocad customer service database quality research design sap root cause failure modes effects analysis lubrication | AVIATION |
account executive summary exceptional sales professional consistently achieves annual sales objectives increases overall customer base effectively grows brand awareness increased market penetration new market development highlights national account management fortune 500 company management accomplished relationship selling friendly cheerful team building expert proven sales track record winners circle award sales management accomplishments spearheaded remarkable “ worsttofirst ” transformationgrew new product sales 100 number dayssuccessfully expanded account base number number accounts experience account executive aug 2011 company name city state wholly owned subsidiary bloomberg leading source online legal human resources law regulatory business information professionals coverage spans full range legal practice areas including tax accounting labor employment intellectual property banking securities employee benefits health care pharmaceutical privacy data security human resources environment health safety executed number daily cold calls top level executives increase client base exceeded targeted sales goals number emphasized product features based analysis customers needs taught potential clients products seminars special events responsible selling online webbased technology tools director vp level professionals human resources benefits law accounting tax professionals exceed yearly quota finishing 2012 top 20 earning silver award deliver solutionbased sales presentations prospective existing bloomberg bna customers develop new clients referral sources prospecting includes online resources referrals cold calling demand generation local marketing programs perform postsales calls ensure customer awareness satisfaction proper use bloomberg bna products services sold multiple industries industrial government healthcare law medical business development associate oct 2010 may 2011 company name city state contract sales division staples inc focus serving midsized businesses large companies staples worlds largest office products company laid due corporate restructuring entire team laid exceed monthly sales quota consistently monthly basis 150 prospect small large employers within st louis market selling array business solutions using consultative sales approach responsible developing new customer base cold calling community networking work defined sales quota focusing initiating relationships within multilevel decision makers phone marketing campaigns inperson meetings presentations sales operations manager jan 2007 jan 2010 company name city state relocated back st louis mo wifes employment operated health club facilities united states transitioned sold different organizations course years increased profits developing initiating managing corporate fitness program sold large corporate accounts sallie mae roche pharmaceutical st vincent health center indiana university manage aspects four health clubs including sales fitness operations responsible millions revenue across various business lines defined strategy business plan indianapolis kansas city lexington ky chicago areas transformed district performance within first 3 months increased sales revenue 50 month month prior years responsible hiring training development facility staff sales manager assistant sales manager may 2002 dec 2006 city state successfully opened new multimillion dollar facility 20 projected revenue increasing revenue 125 corporate expectations within 2 months accountable 15 million annual revenue responsible 20 plus employees hiring training developing new sales counselors succeed maintain work environment conducive professionalism financial success key achievements include district awards 1 sales manager personal sales gross three months 1 assistant sales manager personal sales gross eight months 1 sales counselor personal sales gross three months regional awards 1 sales manager personal sales gross three months 1 assistant sales manager personal sales gross eight months 1 sales counselor personal sales gross three months national awards 1 assistant sales manager personal sales gross six months 1 sales counselor personal sales gross one month contest winnings national winner company recognition program consecutively delivering 100 goal set forth corporate office total gross new membership sales monthly dues personal training programs provided leadership staff instituted career goals incentives elevated performance building moral teamoriented environment assisted district manager marketing facility community outreach programs determined sales strategies used introduce innovative wellness programs services top local corporations education masters science ms business administration criminal justice 1 2005 lindenwood university city state business criminal justice adminstration bachelors science bs criminal justice 1 2002 criminal justice accomplishments achievements juco top 40 american basketball worked 40 hours per week attending graduate school fulltime skills | FITNESS |
clinical research coordinator mentor quality assurance career focus eight years compliance experience proficient microsoft office programs proficient university michigan systems michart careweb eresearch qualtrics velos wolverine access excellent organizational skills ability learn new databases software processes quickly member umhs quality month committee professional experience august 2011 current company name city state clinical research coordinator mentor quality assurance project management quality assurance review committee auditor regulatory investigational drug service informed consents facilitate physician chart audit preparation audit reports followup corrective action plans data collection data analysis database maintenance protocol compliance data management sponsored trials provide data management study coordination support faculty members research team conduct clinical trials research electronic paper case report form completion organize participate site initiation visits monitor visits confirm eligibility register patients clinical trials act liaison regulatory study team sponsor extract saes aes medical records report irb sponsor prepare deviation reports research chart maintenance assist preparation external department audits development departmental training tools member eresearch production support team write review revise departmental standard practice guidelines maintain inventory 100 trials february 2010 august 2011 company name city state clinical subjects coordinator regulatory ensure maintain regulatory compliance 62 oncology clinical trials investigator initiated cooperative group sponsored complete initial irb applications amend applications eresearch write revise informed consent documents submit reports serious adverse events data safety monitoring scheduled continuation renewals institutional review board perform quality assurance regulatory compliance qarc audits perform audits investigational drug service ids regulatory preparation site initiation visits train interns preceptors member eresearch production support team process submit protocol amendments u institutional review board create maintain postings umclinicalstudiesorg clinicaltrialsgov november 2007 february 2010 company name city state administrative assistant senior healthcare coordination quality assurance indicator project 23 sites website maintenance database management quarterly reports presentations proof reading high profile documents chart audits chart review pivot tables minutes coordination three committees august 2006 november 2007 company name city state administrative assistant intermediate healthcare website maintenance pcard reconciliation five faculty members calendar management 5 faculty members coordination fellowship residency programs expense reports editing proof reading high profile documents responsible mass ordering supplies 20000 annually preparation creation survey survey mailings lead poster creation pediatric academic society annual conference brochure flyer creation coordination health services research fellow seminars supervision workstudy student december 2000 august 2006 company name city state outpatient clerk iii coordination patient care several departments general clerical duties staff trainer education training eastern michigan university city state us bachelor business administration management bachelor business administration management eastern michigan university ypsilanti mi certified clinical research professional socra city state us associates society clinical research society clinical research associates chalfont pa certifications ccrp clinical research coordinator aes certified clinical research professional socra affiliations umhs quality month committee presentations quarterly reports presentations skills audits quality assurance maintenance database clerical clerk general clerical outpatient clinical trials clinical research audit case report case report form collection corrective action corrective action plans data analysis data collection data management inventory liaison marketing analysis medical records mentor project management training administrative assistant healthcare database management pivot tables ids oncology regulatory compliance calendar management ordering pediatric reconciliation access databases excellent organizational skills microsoft office ms office organizational skills | HEALTHCARE |
supervisor summary accomplished results oriented leader marketing customer service experience exceptional organization time management multitasking abilities mba managementfinance skills complaint handling resolution selfmotivated indepth knowledge markets relationships complex problem solver skilled negotiator selfmotivated accomplishments qualified number quarterly sales bonuses exceeding sales target number leadership research implementation assisted implementation new tracking system resulted improved patient care conducted research led development program served key contributing member leadership team experience july 2015 current company name city state supervisor responsible daily oversight operations call center monitoring average call handle time acht telephone service factor tsf adherence schedules supervise bargaining unit employees joint efforts uaw union manage walk staff schedules service incoming customers assist assessment development implementation ongoing reporting operational improvements relate customer service metrics process improvements call center reduced team average call handle wrap time metrics 200 seconds 30 reduction participate meetings account receivable department improve members payment efficiencies best practice implementation february 2013 july 2015 company name city state clinical administrative assistant healthcare administrator recruited trained managed clinical medical staff customer service representatives directed medical receptionist operations including scheduling transportation protocols patient satisfaction collected secured patient copays deductibles improved patient attendance rates 20 responsible developing implementing patient retention strategies improved processes ensure accurate electronic billing reimbursement cmsstars rating implementation support collaborated social services charitable organizations provide resources members local community served 200 families fidelis secure care medicare advantage hmo dual eligible october 2010 january 2013 community account manager developed new retained existing relationships client base resulting 65 retention 10 new membership leads conducted inservice training officehome managers regarding organizational protocols completed weekly reports nurse practitioners physicians verified client information ensure proper insurance information resolved customer service issues october 2009 october 2014 company name city state administrative assistant home manager advanced increasingly responsible positions culminating management role oversight state certified group home directed 12 employees managed inventory merchandise cost controls resulting 20 annual savings maintained high standards sanitation safety complied regulatory guidelines completed balanced billing authorization verification 3806 forms payment completed background checks fingerprinting employee information hiring packets new hires education training organizational leadership masters business administration organizational leadership may 6 2017 university findlay international business mba international business lean six sigma black belt certification march 31 2017 university michigan health care administration bachelors science health care administration may 2015 mercy college ohio associates science may 2013 wayne county community college magna cum laude activities honors experienced corporate professional 10 years progressive accomplishments work history highly diversified interpersonal skills demonstrated leadership strategic thinker efficient effective problem solving worked full time completing executive management mba conferral date may 2017 goal align engage broad diverse skillset experience contribute meet exceed planbudget goals seek career opportunity leverage unique skills qualifications business professional intent utilize mba education work history establish mutual relationship impact bottom line provide platform career growth advancement mba general management coursework accounting financial management leadership proven track record implementing successful leadership practices motivate manage staff implemented directed 5s lean initiative 127 employees 6 years professional robust leadership management experience skills billing call center cms client customer service forms hiring insurance inventory meetings office organizational processes protocols receptionist reporting safety scheduling six sigma social services telephone transportation | HEALTHCARE |
clinical service advocate professional summary part organization assist offers services individuals need well allow utilize past experience education offer new challenges well growth within agency skill highlights areas specialty domestic violence sexual abuse rape prostitution mental health substance abuse depression anxiety bipolar schizophrenia homelessness community inclusion shelter system hra ssi nycha section 8 community resources mental retardation syndrome medication dispensing residential services autism runaway teenagers adhd add truancy family intervention experience seek obtain employment organization wich allow utilize past experince skills well aqcired sills ofer new challeges well well offer growth within th organization education training bachelor science human services psychology sociology 2007 boricua college city state ny gpa deans list honor roll student 20062007 2008 secretary student body vice president research studies latinas take stand violence human services psychology sociology deans list honor roll student 20062007 2008 secretary student body vice president research studies latina take stand violence ad president women human trafficking bachelors june 2008 masters degree clinical counseling psychology human personalities behaviors clinical counseling psychology human personalities behaviors master science da masters degree psychology clinical social work may 2012 city college columbia university city state nyaffiliation awarded three scholarships academic achievements maintaining 38 gpa three consecutive semesters volunteering work communities well recognized strong advocate women need neon natal well also premature babies born different types addictions required hands constant supervision offered position sept 2014 unable accept passion great could see kind love labor money support also volunteered 2006 2010 catholic guardian clinical manager enid cruz lcsw case planner home finder isp development many home visits duties volunteer st barnabas volunteered seven years 2008present psych er maternity ward anywhere needed developed team interns universities attended columbia fordham boricua college one team consisting 25 work mark cruz senator directly need supervision personal mentors ruben diaz sr jr jr bronx borough president diaz sr hunts point senator service south bronx area bronx giving resources information drop centers centers stop need services 30 affiliates agencies work well homeless dv substance abuse homeless hiv transgender anti violence date rape coming support ways seek help desire get clean even new resources agency preps mocking interviewed resume prep clothing interview metrocard needed city advocates names numbers district assistance expected constituents help hratanf food stamps ssdi ssi form type help despite age color sexual orientation believe anything help second team consists 1520 interns work east harlem direct supervision per need city council president melissa mark vivirito also worked mayor citys advocate mr bill di blasio well jo serrano worked bunch student feeding transporting street homeless adults frigid weather shelters night time wished needed per case case experience clinical service advocate jul 2015 jun 2016 company name provided quality services elderly populations lives resided within respective homes need various services resources available hem within community escorted clients needed medical appointments psychiatrist housing appointments needed advocate inform parties significant events taking place changed time last visits completed housing application well entitlements application letters document submission discussed significant events family doctors service providers social care coordinators involved clients treatment plan womens empowermentcounselor advocate jan 2011 may 2015 city state provide crisis intervention services women children coming shelter leaving abusive homes facilitated groups women survivors domestic violence sexual abuse incest provided comprehensive services women families need outside resources agencies referrals called scheduled appointments needed escorted clients appointments ensure language barrier would reason order obtain receive services explored informed clients non english speakers unaware little informed legal system states rights assisted clients navigate hra legal boe shelter section 8 nycha affordable housing hasa acs system according clients families needs situation advocated clients also providing clients tools skills insight knowledge future independence women whether latinas women color caucasian asian always reminding worth important achieve highest level potential office manager aug 2008 dec 2011 company name city state handled incomingoutgoing calls office different court parts das offices judges chambers clients represented either lawyer bail bond agent assisted clients completing documentationforms cases files needed order provide accurate better quality service visit followed pending cases well composed legal documentations lawyer bail bond agent times translating documents english spanish vice versa served interpreter nonenglish speaking clients need legal consultation came office follow pending case composed disposition letters adjournments minutesnotes legal summaries court hearings request appearances subpoenas witness presence legal documents requested attorneys agents handled office banking rental fees office space charges cash payments clients lawyers tenants etc performed online banking using bank application made deposits withdrawals per request lawyer responsible making payments office bills bilingual clinical services coordinator nov 2005 jul 2009 company name city state coordinated provided communitybased services utilizing resources available within community assist clients living substance abuse addiction mental illness homelessness criminal history ensured service plans suited clients specific need according mental illness substance abuse history well addressed stressors order facilitate clients reintegration community assisting allowing become productive members society facilitated encouraged prompted clients part na aa ga sa meetings promoting healthy drug free lifestyle enhance quality life always reminding importance focusing goals working program best suited recovery counseled clients individually family setting groups needed requested clients providing 24 hour crisis intervention using cellular provided agency worked well within team setting individually act team assertive community treatment 80 services provided within community rules regulation oasas omh doh dept health samhsa hra nycha section 8 well resources government offices referring one stop organizations agencies provided assistance clients advocated state local events reminding politicians congress senators assembly importance public state city private funding continue providing services district implemented goals realistic tailored clients daily documentation progress updates changes services significant events documents caseload 1624 clients documentation completed submitted within timely manner skills psychology human behavior personality disorder academic various agencies worked volunteered interned fr mayor bill di blasio cit advocate leticia james bronx congress jose senarator epillat upper manhattan cases reintegration jail system back communitiesreintegration worked autism syndrome mentally ill mentaly retarded group homes risk youth human traffickerwhile office administration legal team criminal lawyers well well non profit administration online banking fund raising consultationknowledge experience worked along side side congress workers ruben diaz sr south bronx area many low income super low income many shelter system unemployed many residing shelter system due poverty ad lack income jobs available lack education opportunities resources chances excel also worked along side closely mr ruben diaz jr bronx borough president became eager follow make change bronx personally raised bronx fell prod say bromxite wwit ard work abo ooprtniies attendeded radated frm columbia university bronxite congress created became bronx workforce 1 pivotal part new availablle proarmas aha programs education training jobs scholarships college prep class part workfoce 1 program dept labor new program opened doors bronxites chances opportunities new style life learn live enjoy new form style live gainfully employed ending homeless people potential candidates experience becoming prepared gaining new set specific skills prepared todays competitive market nyc opinion rescued many bronxite went set skills ability get education training jobs opportunities better themselvesor educate areas choice many councilcongress people power took interest n helping ut th bronx map belonged help bcx boroughs quickly became involvement part took bronxs crisis intervention something know well personal work educational professional life worked outreach act team institutionalized hospital accessed transition hospital client discharge back community assist entitlements benefits ssissd food stamps housing medicaid nycha shelter plus care ect assist ad promote clients independence doh dv documentation english forms government guardian isp legal legal documents letters notes mark meetings mental health mental illness money office progress psychiatrist speaking quality spanish ssi supervision translating treatment plan type ad services needed according specific individual need assessment individual according individual need basis | ADVOCATE |
park operations hostess summary highly experienced banking customer service data entry publicity editing wide range computer skills software pc mac environments computerized cash registers invoice scheduling inventory software microsoft windows® microsoft word excel onenote powerpoint photoshop strong literary background coupled uptodate technological knowledge highlights software pc mac environments microsoft windows® microsoft word powerpoint excel publisher time management meticulous attention detail excellent communication skills strong problem solver multiline phone proficiency filing data archiving accomplishments data organization improved office organization compiling quarterly budget reports financial spreadsheets organizational charts company data reports using advanced microsoft excel functions multitasking demonstrated proficiencies telephone email fax frontdesk reception within highvolume environment customer service handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency experience company name city state park operations hostess 092014 current provide exceptional guest service greeting interacting guests answering questions resolving guest issues ensure safe efficient line speed crowd flow park rides stadiums operate monitor ride systems following company safety policies procedures including proper loadingunloading guests ride evacuations perform record guest counts hourly communicate departments needed special events staff gates pathways direct guests attractions assist park emergencies including inclement weather company name city state activities associate 022014 102014 presenting programs front groups participants varying ages assisting implementation various group activities handling reservations accepting cash credit card payments recording inventory equipment ensuring equipment functional checking returning various equipment guests assisted guests planning schedules resort recommended activities events based needs senior publicist sharyn mccrumb new york times bestselling author company name city state senior publicist 062006 052014 cash check deposits process loan expenses open new accounts created developed publicity strategies drive business goals pitched secured print media television online radio interviews developed press materials press releases kits fact sheets related communication built maintained relationships media personnel oversaw tours media events achievement hired publicist promoted demonstrated management skill innovative ideas company name city state certified senior teller 072012 052013 maintained appropriate cash limits cashed checks established deposits issued cashiers checks cash orders travellers checks money advances funds transfers cash check deposits process loan expenses open new accounts perform cash management customer service balance cash drawer petty cash management achievement hired junior teller promoted accurateness pace skills company name city state manager 042004 102010 supervised trained employees answered phones accepted reservations took payments charge general care cleanliness facility education bachelor arts english literature 2010 roanoke college city state united states gpa cum laude graduate cum laude cum laude english literature graduate cum laude 2006 north cross school city state certifications certified lifeguarding cpr aed first aid american red cross interests 2006 regional champion english speaking union shakespeare monologue sonnet competition languages conversational knowledge spanish language ability read write french spanish professional affiliations sigma tau delta international english honour society member kappa delta pi honour society member president 20102011 founding student member roanoke college peace justice association member ruritan club catawba chapter january 2004may 2010 skills balance cash management cashier cpr credit customer service special events first aid french functional funds inventory mac materials excel money powerpoint publisher microsoft word personnel policies presenting press press releases print media publicist publicity radio read recording safety spanish spanish language phones television author additional information honours activities 2006 regional champion english speaking union shakespeare monologue sonnet competition | BANKING |
senior executive chef summary utilize extensive experience food service industry contribute skills knowledge management position industry leader experience senior executive chef january 2012 current company name city state manage provide leadership culinary training 23 direct reports worked budgeted costs effective menu planning received gold scores sanitation safety compliance audits demonstrated handson leadership skills training staff development implemented branded foods marketing program retail introduced use sustainable products local produce farmers markets created special per diem menus conference center increasing catering sale executive corporate chef january 2008 january 2012 company name city state collaborated corporate rdrn creating implementing upscale guest dining room room service menus led culinary team implementation support corporate strategies opening new properties special events developed workplace safety sanitation training schedule culinary associates dining room servers received top percentile silver chair training state health department audits executive chef event consultant january 2004 january 2008 company name city state laison chicago board realtors consulting planning special events planned private parties fundraisers various government organizations dignitaries created catering menus targeting specific lifestyle demographics hired trained counseled culinary server staff 25 initiated program vendors wine tastings culinary workshops executive chef gm january 1995 january 2003 company name city state managed café conference center staff 12 culinary associates worked editors publishers various magazines foodservice hospitality industry test kitchen culinary content ri magazine conducted culinary seminars product cuttings vendors executive chef assistant manager january 1993 january 1995 company name city state managed chicago style food court utilizing local vendors vienna beef connies pizza dianas bananas poppies dough etc catered functions special events nbc affiliates building tenants appeared regularly coffee cam nbc morning news opened lobby kiosk grab go concept barrista station increasing outside sales executive sous chef production manager january 1988 january 1993 company name city state performed essential duties lead chef executive dining rooms conference center monitored q ingredients finished products led culinary team opening new cafeteria food court varied ethnic theme cuisine concept stations education associate arts culinary arts 1985 washburne tradeschool city state united states culinary institute america hyde park city state united states associate arts illinois benedictine university city state united states culinary institute america greystone city state skills compliance audits concept consulting content special events fame government leadership leadership skills marketing outside sales retail safety seminars servers staff development workshops | CHEF |
marketer administrator professional summary administrative healthcare pharmaceutical sales dedicated motivated professional strong background medical pharmaceutical dental sales new business development years successful experience consulting training multifaceted projects developing implementing effective promotional techniques facilitating profitable relationships wide range clients key business partners called various clinical representatives areas cardiovascular endocrinology respiratory care internal medicine emergency services primary care hospitals pharmacies consistently recognized outstanding contributions bottom line solid reputation surpassing specified sales revenue objectives commended organization perseverance efficiency priority management skills computer savvy familiar many modern systems applications including windows ms office suite salesforcecom areas strength consultative selling account management business development customer relations client retention training team building networking prospecting clinical administration strategic planning territory management director marketing process improvement office management revenue generation core qualifications account management creative problem solving territory sales experience leadership training mentoring customer focused experience company name january 2014 july 2014 marketer administrator city state managed internal office employees payroll spent 80of day director marketing answered president company called cardiologists neurologists pain management dental weight loss clinics pcps internal medicine psychiatrists etc transferred husbands job kansas texas deal family issues kept looking work til 81513 actively looking 2 months company name january 2009 october 2012 executive dental oral healthcare representative city state effectively promoted full line dental healthcare products including sensodyne paste sensodyne isoactive dentin hypersensitivity pronamel acid erosion protection adults children aquafresh enamelock aquafresh isoactive biotene xerostomia successfully sold physicians hygienists practitioners consistently increasing regional market share boosting revenues meeting organizational goalstrained dental hygiene schools championed established first sales council leadership team oral healthcare division ranked 2 country facilitating telecons practitioners within first year 150 reps selected train mentor new sales business development associates department presented empowerment spirit award 2010 new ideas generate revenue well silver spirit award hard work 2011 met exceeded 100 daily quota physician calls increased market share by15 company name january 2003 january 2009 executive therapeutic specialty pharmaceutical sales representative city state interacted extensively physicians healthcare professionals promote diabetes cardiovascular high cholesterol respiratory pharmaceuticals avandiaavandamet avandaryl coreg cr lovaza ventolin hfa constantly met specified sales quotas increased market share 7 146 within first 6 months ranked 2 region overall sales within top 10 500 cardiovascular products recognized diamond tier winner 2004 region ruby tier winner region 2005 2006bronze spirit award 100 goal achievement 2004 presented geo team awardin region top 10 sales rep award region 2007 company name january 2001 january 2002 radiology product specialist city state performed array managerial administrative duties support daily departmental operations asked initiate first ever employee retention client satisfaction program cerner communicated effectively various clientele helped resolve array issues increased customer satisfaction 70 met exceeded 100 daily monthly quotas set management ranked 5 company 300 within first 6 months employment education avila university st joseph healthcare center 2001 bachelor science bs radiologic technology biology city state united states gpa gpa 35 radiologic technology biology gpa 35 interests aart license 2001 member american registered radiologic technologists charitable volunteer coordinator radiologic science club skills biotechnology pharmaceutical sales administrative award winner sales professional additional information certifications affiliations aart license 2001 member american registered radiologic technologists charitable volunteer coordinator radiologic science club | HEALTHCARE |
vicepresident data marketing technology professional summary help media companies succeed digital products customer experiences passion helping people organizations transform grow thrive unique mix strategy marketing product technology leadership expertise developed twenty years spent building successful digital businesses products across world skills team leadership budgeting finance process implementation project management staff development strong verbal communication extremely organized work history 042017 current vicepresident data marketing technology company name – city state driving evolution firm datadriven marketing company leading design delivery datadriven products services strategies platforms setting strategy direction newly formed data division hitting ambitious growth targets leadership inhouse startup orchestrate marketing funnel automation lead nurturing platform b2b markets capitalizes content marketing leading full life cycle product development data datadriven products including market research positioning processes technology acting product owner data martech across platforms agile processes ensuring compliance data privacy legislation functioning data protection officer 032011 032017 vicepresident digital media company name – city state responsible shaping executing product vision strategy driving digital business transformation led product management digital marketing digital strategy responsible 35 reports budget 5 million 100 web sites 80 mobile apps matrix pl owner 25 million digital business led product development market research digital strategy internal digital consulting web production online marketing video production directory management founded coled inhouse business startup junction marketing technology machine learning data led extensive market research cowrote business plan key contributor companys strategic plan known vision 2020 led digital sales 10x increase fiveyear period grew traffic 4x drove cms implementation projects move 100 web sites new cms 112007 032011 director product management company name – city state role built worldclass product management organization focused customerdriven innovation designed implemented new product development process improved strategic alignment sped flow new products pipeline well leveraging innovation across divisions grew digital sales 60 web traffic 50 first full year position strong 50 annual growth following two years led digital product sales growth 10x eight years developed key metrics drive strategic tactical goals managed product portfolio across multiple vertical markets drove implementation agile product development processes improved quality results 012005 102007 global process expert senior manager crm company name – city state drove major initiatives database marketing crm market sensing data quality lead management resulting significant sales growth strategic advantage led sales process initiative integrate new division 500 salespeople resulted significant business improvement sales increases responsible driving positive change measurable improvement marketing sales processes north america including implementation across 1100 salespeople multiple systems owned customer data related processes led improvements data gathering creation sourcing processes resulting achievement hiltis top rating globally data quality 032002 122004 global ebusiness channel manager company name – city state 072001 082002 global ebusiness implementation manager company name – city state global product owner ecommerce led global product development marketing implementation 15 major ecommerce web sites well eprocurement achieved 2004 revenue target 50 million chf drove annual growth exceeding 300 annually three straight years developed implemented ebusiness project portfolio process identified prioritized measured business opportunities resulting 25 reduced average project delivery time increased roi increased customer retention rate 40 conversion rates 30 developing executing online personalized marketing grew traffic 100 via seo efforts 011999 062001 eproducts marketing manager company name – city state spearheaded market research design requirements prototyping implementation companys first second generation ecommerce sites established managed tenperson ecommerce department awarded hilti north americas leadership award exemplifying companys leadership principles 011997 121998 sales manager company name – city state led sales team ten salespeople achieved presidents club 2 consecutive years 051993 121996 inside sales representative company name – city state skills agile automation b2b budget business plan business startup cms consulting content conversion crm database marketing delivery direction driving ecommerce ebusiness full life cycle innovation leadership machine learning market research marketing market marketing sales new product development online marketing positioning processes procurement product development product management prototyping quality sales strategy strategic unique video production vision web sites web production education may 2001 master business administration marketing oklahoma state university city state marketing december 1997 bachelor business administration finance northeastern state university city state finance | DIGITAL-MEDIA |
consultant professional profile highly motivated selfdriven systems analyst vast experience various environments technologies support multiple departments across enterprise expertise software development lifecycle sdlc computer systems validation csv looking opportunity apply develop strong analytical skills problem solving techniques qualifications documentum dcm documentum d2 ms access vba c c html assembly language programming project leadership strong technical skills analytical skills problemsolving skills organizational skills communication skills systems analyst general application support software development data communications system administration expertise sdlc small large projects proficient sdlc computer systems validation requirements documentation experience consultant january 1999 november 2015 company name city state provides consultant expertise various roles supporting mcneil consumer healthcare including limited following applications shop floor application document management application timekeeper application business process applications knowledgeable sdlc process gxp sox compliant applications supported applications fda validated applications requiring significant computer system validation experience project leadership roles several projects including application upgrades provides support gxp compliant document management application based documentum d2 well older documentum dcm environments support includes detailed analysis issues including document transformation printing issues reporting general user troubleshooting providing level 2 production application support attend user requests itsm emails monitoring support mailbox support hours generating scheduled adhoc reports users daily consistency checks ensure proper functioning servers services documentum jobs related activities bug fixing application supported may require change requests providing solutions minor enhancements application requires change requests responsible root cause analysis recurring issues escalating level 3 support application core team issue scope level 2 follow different support groups like windows team dba team needed monitoring validation environment ensure proper functioning monitoring training environment ensure user training run smoothly provides support sox compliant payroll application tracks hourly wage employees times reports jj corporate system provides support multiple microsoft access database applications prior support including designing developing testing vba code databases excel spreadsheets provided support fdavalidated manufacturing application aided shop floor reporting activities involved manufacturing process well creating managing reporting nonconformances involved various roles projects support rollouts upgrades windows operating system consultant january 1990 january 1999 company name provided consultant expertise customers various roles expertise including limited following responsibilities provided design development testing support clientserver messaging application provide communication vax ibm systems large steel company provided design development testing support electronic batch record application within large team consisting consultants customer provided relational database expertise multiple projects various applications technologies provided training several digital products customers provided system administration support several customers systems programmer january 1985 january 1990 company name city state designed developed tested supported realtime clientserver application provide messaging communications vaxvms application ibm application application tracked movement trains locations application originally written assembly language later converted c provided general system network administration support education ms computer science data communications 1996 villanova university city state computer science data communications ba computer science 1985 lasalle university city state computer science skills analytical skills assembly language c c clientserver communication skills consultant data communications database applications dba databases designing document management documentation documentum html ibm managing manufacturing process messaging microsoft access ms access excel spreadsheets windows operating system windows windows 2000 windows xp network administration operating systems organizational skills payroll programming project leadership realtime relational database reporting sdlc servers system administration user training troubleshooting upgrades validation vax vaxvms vista vba windows server written | CONSULTANT |
consultant summary building design construction manager extensive management leadership successful operations devising strategies measurably improve corporate profit adept acquiring developing managing building construction projects across wide range project types expertise executing work managing staff accounting key skills include business development building construction estimating scheduling contracts negotiations building design project management experience 011996 current consultant company name city state expanded new business opportunities texas program management firm developed contacts owners architects develop relationships solicit project possibilities provided project management cost consulting services owners architects major higher education k12 healthcare projects worked contractors construction managers reconcile estimates schedules scope changes advised owners developers lending institutions contracting architects engineers constructors subcontractors project involvement includes design construction educational healthcare apartment complexes retail hotels office religious facilities range project construction costs 250 million identified numerous oversights construction error major austin hotel project fasttracked scheduled project firm opening date hotel necessary convention bookings advised owner needed corrective measures realistic costs schedules worked developer implement solutions secured designbuild projects clients satisfaction hired next projects without competition affected thorough cost estimating scheduling great project management staff involvement providing upfront information client process worked state texas emergency management disaster relief coordinate applicants efforts fema developed matrix manage information regarding status nonprofit organizations advised applicants solutions corrective measures implement 011986 012001 principal company name city state developed new business procured designbuild competitive bid negotiated projects recruited office project staff managed estimating scheduling operations projects including healthcare educational retail offices religious technology facilities formulated proposal presentation contracted architecturalengineering firm designbuild major project developed joint venture partnership perform construction client subsequently firm build two additional facilities state 011986 012006 principal company name city state founded new architectural firm address projects clients performed numerous projects designbuild contracts designed documented developed new projects contracted engineering support documentation projects included educational healthcare retail offices research technology religious facilities designed documented multiple industry projects repeat clients 011984 011986 branch office manager business development manager company name city state launched branch office major construction firm developed new business contacts working existing clients expanded additional work several projects scope changed business process education 1965 architecture university houston city state united states architecture postgraduate studies city planning university houston houston tx architect state texas license 6624 texas residential construction commission registration 41143 professional affiliations american institute architects city rollingwood texas planning zoning commission 19861989 utility commission 20092012 chairman 2012 tarrytown umc cochair building committee 20012004 board trustees 2004 chairman 2005 volunteer healthcare clinic board directors 2012present skills architect business process competitive consulting contracts client clients design construction documentation engineering support estimating fast office next developer profit program management project management proposal research retail scheduling | CONSULTANT |
regional manager professional summary exceptional manager talented personnel management vendor management business strategy development technicallysavvy outstanding relationship building training presentation skills languages spoken english conversational chinese skills team leadership budgeting finance project management process implementation staff development data management selfmotivated strong verbal communication powerful negotiator conflict resolution risk management processes analysis work history 092012 current regional manager company name – city state acted project manager 10mn new york office move serves advisory board international office moves direct afterhours 12pmedt delivery first second thirdlevel technical support end users across 14 office facilities locations including 500 lawyers 500 staff members ensure prompt courteous technical support manage train review support staff team members developed smart objectives kpis continually motivate staff review help desk metrics help desk manager ensure tickets addressed according sla identify recurring issues address global software applications manager work crossfunctional technology committee create policies accurately reflect current future technology trends work international trainers oversee local training requests draft distribute local afterhours call metrics director information technology purchase budget hardware software new york office lead document production 8ppl local help desk 2ppl global afterhours help desk 5ppl local av office services staff 3ppl ensure high availability systems applications across organization serves last point escalation manager duty develop review maintain local infrastructure policies procedures advise global procedures technology committee develop review enforce service level agreements help desk manager lead determine metrics define measurables present data executives performance department liaise global team develop implement business process improvement policies address security policies relating gdpr compliance local compliance measures designed implemented knowledgebase tool use colleagues end users order accurately diagnose technical issues coordinated global resources training offices lotus notes outlook windows 7 windows 8 rollout increased first call resolution 85 98 help desk training cross functional training supports director technology daily operational functions assisted various business groups document organization dissemination acquisitions 062007 092011 technical support analyst company name – city state collaborated sales marketing support teams launch products time within budget maintained monitored server room wireless network server infrastructure set staff workstations pcs macs phones laptops partnered marketing team leverage technology customer value propositions used marketing events created new hire training curriculum acted technology liaison technology department global recruiting division tested implemented new technologybased global projects nuance pdfcreate delivered onsite av technical support 300 staff local regional offices 032007 062007 desktop support technician company name – city state hands roll domestic international os migration winxp win7 worked engineering applications staff resolve problems related upgrade functional key responsibility support users clevel firm chairman contract services troubleshooting resolving problems relative mac macbook pc related equipment install mac pc os configure network settings integrate firms network troubleshoot issues locally provide support mainly virtual citrix desktop work various interdepartmental groups resolve depth issues regarding security accounts install configure hardware software relates users needs 102004 022007 software licensing coordinator company name – city state client facing manager responsible aspects department managed department budget responsible personnel department operation handled monthly billing performed software audits software asset management responsible license application management oversee sale software students staff business units escalate desktop management issues vendor ensure prompt resolution create standard operating procedure handling software related issues change management manage vendoruniversity technology relationships worked implementation online university software management system education master science information management wp carey school business arizona state university city state information management bachelor arts psychology sociology chinese studies emory university city state majors psychology sociology minor chinese studies skills budget management supervision skills litigation vendor management experience service level agreement sla management experience vendor selection relationship management experience esx server administration system center configuration manager sccm management administration familiarity installation maintenance monitoring networking equipment administration mobileironbes ms server 080300 windows 7xp2000 ms office suite version 100703 lotus notes 4650 exchange 2010 microsoft lync esxnetapp servers mimecast citrix xen suite active directory remote desktop software troubleshooting legal apps filesite woutlook integration pdfdocs suite carpe diem toa software project lead pilot installs rollouts software hardware operating systems completed microsoft certified information technology professional training mcitp | BANKING |
lead administrator career overview personable detailoriented proactive teamplayer eager bring strong administrative skills dedicated work ethic growing company need toplevel support skill highlights macintosh pc microsoft word microsoft power point microsoft excel google drive word press godaddy website builder data entry multitasking calm conflict resolution working pressure clear written spoken communication research networking promoting professional experience company name november 2015 current lead administrator city state compose distribute file contracts design create operations manuals guide participants app use follow contributing artists curators email ensure information clearly understood build contact profiles update contact list information salesforce support organization email lists reconfiguredrestructuredredesigned filing system streamlined use making projects easier archive find anticipate resolve questions regular clear communication artists curators projects researching solutions answers otherwise readily available initiate facilitate timely payment artists verify executive director receive payment update relevant financial records company name march 2015 june 2015 chaplain intern city state assessed spiritual emotional physical needs people going crisis within hospital setting provide emotional spiritual support active listening advocacy empathy prayer based needs individual company name january 2015 june 2015 festival coordinator city state enhanced schools annual weeklong arts festival integrating annual nations banquet rebranding nations banquet nations food art festival advocating inclusion artistic masters thesis capstone cohort coordinating student group involvement safeguarding event cohesion brainstorming development festival theme supported efforts contracting poet scott cairns reading recruiting academically informed panelists discussion planning book signing coordinating book sales table artists book publisher local book store conceptualized creative problem solving cut expenses secured department financial support targeted allocation funds recruited volunteers tracked receipts order stay budget resolve expenses conclusion festival company name september 2014 june 2015 masters thesis art project city state originated concept recruited collaborated fifteen volunteer artists varying genres produce highquality multimedia artistic project utilized correspondence verbal conversations volunteers develop clear project expectations scheduled confirmed meetings via google calendar uploaded artistic media google drive transferred information within agreed upon deadlines hospitality provision refreshments expressed appreciation ensure artist volunteers felt valued secured lastminute travel arrangements artist traveling town travel plans fell company name june 2014 june 2015 cochair fuller arts collective fac city state established two fac events every ten weeks calendar event planning coordinating space catering advertising provide student empowerment connection performance opportunities composed group news emails scheduled social media posts create strong brand presence fac company name september 2013 june 2014 worship arts intern city state expanded role worship arts department engaging various genres art designed online form streamline registration yearly artist showcase created semipermanent gallery initiated team meetings ensure sensitivity respect church tradition potentially controversial exploration art liturgy networked coordinated volunteer artists curating works various art exhibits within church mediated worship arts department various church departments ensure clear communication ideas provide professionalism regarding church engagement artists company name august 2009 september 2013 barista city state served integral member team produced highquality products tight time constraints focus customer satisfaction trained new team members ensure perform necessary tasks expected standards service inventoried organized raw materials education vanguard university 2009 bachelor arts theatre arts city state gpa summa cum laude 2009 member sigma theta delta english honors society minored english religion fuller theological seminary 2015 masters divinity worship theology arts city state brehm scholar brehm center scholars show exceptional promise leaders church academic missions arts related vocations skills active learner creative problem solving customer service organizational skills | ARTS |
epic information technology specialist summary seeking position field biopharma utilize contribute skills ingenious manner skills microbial testing endotoxin lal test nano particle size charge analysis malveren nano zs 90 protein extractions hplc handling chromatography techniques polymerase chain reaction pcr technique epic care experienced method development method validation method verification method transfer new analytical methods wet chemistry techniques ms office efficient internet browsing sas programming epic care experience 042017 062017 epic information technology specialist company name city state supported physicians nurses updating work list flowsheet information provided instructions staff use epic care provided support golive nanotechnology thz biological imaging 012016 112016 research associate company name city state study tera spectra tera imaging analytical testing method development method validation thz imaging nanotechnology relationship nanotechnology thz bidirectional sense concurrent developments contribute technologies thz modalities helped expansion nanotechnology maintenance calibration analytical instruments hplc uplc uv ftir dissolution apparatus ph meter analytical balances nanotechnology could help development highresolution sensitive portable detectors new efficient sources thz imaging purposes capillary electrophoresis ce methods used submillimeter diameter capillaries micro nanofluidic channels performed biotechnology techniques cytogenetics pcr methods created standard operating procedures sop instrumental analysis fundamental lab procedures including pipetting buffer preparation weighing recorded laboratory data graphed results identify significant variations prepared reports complying fda iso cgmp internal regulations coordinated material instrument process validations maintained lab set ordering common supplies chemicals titanium dioxide nanoparticles blank terahertz scanning reflectometer 112013 122015 company name city state determine thickness profile analytical testing method development method validation confirming ability technique resolve small variations ti02 layer thickness consequently adsorption capillary electrophoresis ce methods used submillimeter diameter capillaries micro nanofluidic channels chromatographic techniques gc developed new analytical methods based testing results created standard operating procedures sop instrumental analysis performed variety technical laboratory functions operation maintenance laboratory equipment calibrating prepared reports complying fda iso cgmp internal regulations coordinated material instrument process validations maintenance calibration analytical instruments hplc uplc uv ftir dissolution apparatus ph meter analytical balances fundamental lab procedures including pipetting buffer preparation weighing essential develop new compound antibiotics 122010 042012 research associate company name city isolation identification bioprocessing characterization secondary metabolites soil screened microorganism screening soil actinomycetes different soil samples taxonomical studies antibiotic producing isolates morphological cultural characterization total genomic dna isolation pcr cloning polyene cyp gene cytochrome p450 hydroxlase bioprocessing antibiotic production biological activity antimicrobial activity cytotoxic activity genotoxic activity research constant requirement new antibiotic compounds overcome resistant capacity microorganisms fundamental lab procedures including pipetting buffer preparation sdspage tissue culture rnadna manipulations achievement gold medal securing highest marks master pharmacy jss college pharmacy awarded cash price pharm dissertation work tamilnadu pharmaceutical welfare trust 2013 seminarsworkshops attended participated indoeuropean symposium alternative approaches animal testing dec8 2010 jss college pharmacy ooty participated national workshop potentials medicinal plants nilgiri biosphere reserve december 810th 2011 jss college pharmacy ooty indian pharmaceutical student congress2009 held bangalore indian pharmaceutical congress2011 held bangalore experimental skills basic biotechnological experiments invitro invivo skillful handling celllines mammalian cell culture aseptic handling microorganism electrophoresis geldocumentation techniques dna isolation rnadnaprotein extractions operational knowledge analytical instrumentation like hplc gc lcms uplc tlc ftir uvvis spectrophotometer kf coulometer wet chemistry techniques education training august 2012 master pharmacy bio technology jss college pharmacy city india bio technology 38040 may 2010 bachelor pharmacy kakatiya university city india 36040 skills epic golive basic biotechnology calibration cell culture chemistry dec dna documentation elisa experiments ftir ftir gc hplc imaging iso laboratory equipment ms office page pcr producing programming requirement research sas scanning seminars sop symposium uv validation weighing workshops | INFORMATION-TECHNOLOGY |
bartender experience bartender 052018 company name – city state marketing public relations 10 years maintain proper adequate setup bar daily basis responsible maintaining stock preparing storing garnishes juices perishables ensure product quality attend stand ups prior function obtain details order execute event flawlessly set breakdown mobile bars per hotel standards greets guests warm genuine hospitality promote upsells product handle production consumption sheets assists cash bar set closing process perform general cleaning tasks adhere health department regulations bartender byron nelson golf tournament may 2019 dallas texas greet guests stock bar complete preopening requirements maintain clean bar area prepare serve alcoholic beverages according standard recipes comply basic safety sanitation requirements organizational product operate clubs pos work large small events minimal supervision team environment complete preclosing requirements assure state local laws club policies procedures service alcoholic beverages consistently followed provide guests ordered beverage food promptly professionally check identification guest whose age appears younger 30 abiding abc liquor laws responsibly make recommendations inquiring guests without delay accurately complete code liquor beer pouring wine waters beverage supply requisitions assure proper documentation beverage transfers departments keep bar storage areas beer coolers clean sanitary properly sanitize blender cup strainer knives pour spouts operate pos system serve cashier complete closing reports per shift accounting cash receipts credit card vouchers closed checks cashier depositing night audit drops monitor alcohol consumption behavior guests alerting manager intoxicated questionable guests provided bar back clear instruction priorities completed carry trays dirty dishes dishwasher unloadrack properly ensure coverage entrance greeting arriving guests thanking leaving communicate guests cordial manner smile times expedite large quantities drinks efficiently accurately club hours addition serving multiple guests time keep bar top clean ashtrays emptied picks trash empty beer bottles maintain knowledge drinks recipes beer items available price drink garnished prepare fresh fruit garnishes juices syrups mixers scratch stocks bar start shift breaks cleans bar close verify alcohol inventory liquor cabinet accurate start shift properly requests replacement alcohol bottles bar requisition sheet end shift ensure proper setup bar tops including matches ashtrays beverage napkins stir sticks sword picks garnish trays ice garnishes verify legal age guests appear age 30 bartender american family insurance golf championship june 2018 madison wi provide friendly service guests fellow employees set assigned service bar location beverages garnish glassware supplies set assigned table section making sure surfaces furniture clean complete transactions according department policies procedures engage guest visit complete opening closing side work maintain clean safe work area thru shift count drawer bank turn completed correct paperwork funds accounted balanced assist management keeping event area clean perfect condition maintain product supplies service bartender st jude golf tournament may 2018 memphis tn recognizes levels intoxication prevent customers overly intoxicated maintains safe work environment inform customers current bar specials practices suggestive selling beverages food restock bar supplies dry goods glassware juices sodas garnishes informs manager supervisor supplies needed provide full bar service including beer crafted cocktails help maintain cleanliness bar lounge areas equipment tv signs tables chairs etc clean bar tables ashtrays wipes clean checks chairs spills maintain clean alcohol soda control devices record sales ringing exact amounts register greet customers courteous manner review shortages overages record managements review setup bar area seating area prior opening maintain security bar supplies inventory maintain record daily operations required change tap empty kegs report problems leaks manager supervisor greet guests prepare signature cocktail drink restock beverages accept different types payment make change maintain specific sidework ensure total cleanliness smooth operation bar area clear reset tables check identification guests ensure guests legal age consume alcoholic beverages refuse serve beverages polite manner guests legal age interact guests friendlyfast manner serve multiple tables determined management bartender byron nelson golf tournament may 2018 dallas tx abide tabcabletips pga policies concerning alcohol consumption safety procedures prevent intoxication underage selling set breakdown margarita machines wells bar equipment labeling produce batches using proper day dots interact guests maintaining professional work environment operate bar processing cash credit card transactions monitor inventory efficiently keep neat organized work space prepare serve alcoholic nonalcoholic drinks wash sterilize glassware prepare garnishes drinks provide full service patrons maintain bottles glasses attractive functional manner support efficient drink preparation promotion beverages present drink food menus make specific recommendations answer questions regarding menu items restock replenishment bar inventory supplies thank guests visit invite return greet members name follow opening closing procedures order keep clubs bars constant state readiness accurately take relay serve guests display working knowledge wine wine etiquette prepare serves alcoholic beverages accordance pga policy state law monitor members alcohol intake reports potential problems manager bill members account items purchased arrange display areas project clean attractive image restocking equipment supplies requisition liquors beverages supplies keep assigned area equipment clean sanitized maintain overall bar readiness cleanliness sanitation total receipts end shift bartender houston open golf tournament march 2018 houston tx preparing alcoholic nonalcoholic beverages bar patrons interact customers taking orders serving food drinks assess bar customers needs preferences making recommendations mix ingredients prepare cocktails check customers identification confirm meets legal drinking age restock replenish bar inventory supplies check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers seats inform customers daily drink menu specials explain various menu items prepared describing ingredients cooking methods remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware bartender st jude golf tournament may 2017 memphis tn check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers seats inform customers daily drink menu specials explain various menu items prepared describing ingredients cooking methods remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware bartender byron nelson golf tournament may 2017 irving tx maintain warm welcoming corner bar atmosphere ids guests ordering alcoholic beverages appear 30 years old younger properly promptly prepare garnish serve drinks guests engage guests making drinks front guest using working flair make appropriate beverage food recommendations upsell guests food drink items appropriate keeps clean organized bar area accurately rings orders pos system maintaining ability socialize guests follows relevant pga standards service provide prompt courteous service bussing serving setting tables accurately record prechecks picks food beverage orders serve customers food beverage orders prompt courteous manner set tables needed prior customer arrival contribute customer satisfaction attending restaurant customer needs ensures bar area proper condition arrival customers verify workstations stocked neat orderly stock work related items processes customer restaurant bills promptly accurately inquires level satisfaction experienced customer issue customer bills accordance pga policies bartender houston open golf tournament march 2017 houston tx provide exceptional customer service greet patrons provide drinks food secure proper id accurately count inventory money beginning end shift maintain inventory assigned understand market pga promotions properly payout guests keep bar area stocked clean well maintained update supervisors issues relating operations ie equipment processing failures bartender byron nelson golf invitational may 2016 check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers seats inform customers daily drink menu specials explain various menu items prepared describing ingredients cooking methods remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware bartender 052016 adhere state federal corporate liquor regulations pertaining serving alcoholic beverages ton minors intoxicated guests set assigned bars requisitions stocks beer wine spirits paper products straws stirrers condiments glassware ice produce maintain stock prepares cures stores fresh fruit vegetable garnishes juices perishables ensure product quality greet guests courteous friendly manner take andor processes orders drinks mixes garnishes presents drinks using standard ingredient recipes practices prudent portion control check guests bar proper identification detect acts upon guest inebriation trained demonstrates knowledge liquor laws receive cash guests makes change verifies validity charges records charges ensures vouchers properly executed lock stores beverage products food equipment items deposits cash drops secures bank perform general cleaning tasks adhere health safety standards keeps work area clean organized arrange bottles glasses maintain attractive display bar area wash sterilizes stemware public relations marketing consultant 062006 current company name use forms media communication build maintain manage reputation organizations ranging public bodies services businesses voluntary organizations typical work activities include limited initiate planning pr campaigns defining goals analyzing problems opportunities liaising management clients internal external write editing press releases inhouse newsletters speeches articles annual reports maintain updating information organizations website use corporate advertising maintain organizations identity name reputation prepare supervising production publicity brochures handouts direct mail leaflets promotional videos photographs films multimedia programs answer enquiries individuals journalists organizations speak public presentations press conferences radio tv interviews meetings developed maintaining good working relations media including local national newspapers magazines radio television organizing special events press conferences exhibitions open days tours competitions sponsorship waitress cashier 052000 062002 check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers tables inform customers daily specials explain various menu items prepared describing ingredients cooking methods prepare checks itemize total meal costs sales taxes present menus patrons answer questions menu items making recommendations upon request remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware linens work history bartender 052018 company name – city state marketing public relations 10 years maintain proper adequate setup bar daily basis responsible maintaining stock preparing storing garnishes juices perishables ensure product quality attend stand ups prior function obtain details order execute event flawlessly set breakdown mobile bars per hotel standards greets guests warm genuine hospitality promote upsells product handle production consumption sheets assists cash bar set closing process perform general cleaning tasks adhere health department regulations bartender byron nelson golf tournament may 2019 dallas texas greet guests stock bar complete preopening requirements maintain clean bar area prepare serve alcoholic beverages according standard recipes comply basic safety sanitation requirements organizational product operate clubs pos work large small events minimal supervision team environment complete preclosing requirements assure state local laws club policies procedures service alcoholic beverages consistently followed provide guests ordered beverage food promptly professionally check identification guest whose age appears younger 30 abiding abc liquor laws responsibly make recommendations inquiring guests without delay accurately complete code liquor beer pouring wine waters beverage supply requisitions assure proper documentation beverage transfers departments keep bar storage areas beer coolers clean sanitary properly sanitize blender cup strainer knives pour spouts operate pos system serve cashier complete closing reports per shift accounting cash receipts credit card vouchers closed checks cashier depositing night audit drops monitor alcohol consumption behavior guests alerting manager intoxicated questionable guests provided bar back clear instruction priorities completed carry trays dirty dishes dishwasher unloadrack properly ensure coverage entrance greeting arriving guests thanking leaving communicate guests cordial manner smile times expedite large quantities drinks efficiently accurately club hours addition serving multiple guests time keep bar top clean ashtrays emptied picks trash empty beer bottles maintain knowledge drinks recipes beer items available price drink garnished prepare fresh fruit garnishes juices syrups mixers scratch stocks bar start shift breaks cleans bar close verify alcohol inventory liquor cabinet accurate start shift properly requests replacement alcohol bottles bar requisition sheet end shift ensure proper setup bar tops including matches ashtrays beverage napkins stir sticks sword picks garnish trays ice garnishes verify legal age guests appear age 30 bartender american family insurance golf championship june 2018 madison wi provide friendly service guests fellow employees set assigned service bar location beverages garnish glassware supplies set assigned table section making sure surfaces furniture clean complete transactions according department policies procedures engage guest visit complete opening closing side work maintain clean safe work area thru shift count drawer bank turn completed correct paperwork funds accounted balanced assist management keeping event area clean perfect condition maintain product supplies service bartender st jude golf tournament may 2018 memphis tn recognizes levels intoxication prevent customers overly intoxicated maintains safe work environment inform customers current bar specials practices suggestive selling beverages food restock bar supplies dry goods glassware juices sodas garnishes informs manager supervisor supplies needed provide full bar service including beer crafted cocktails help maintain cleanliness bar lounge areas equipment tv signs tables chairs etc clean bar tables ashtrays wipes clean checks chairs spills maintain clean alcohol soda control devices record sales ringing exact amounts register greet customers courteous manner review shortages overages record managements review setup bar area seating area prior opening maintain security bar supplies inventory maintain record daily operations required change tap empty kegs report problems leaks manager supervisor greet guests prepare signature cocktail drink restock beverages accept different types payment make change maintain specific sidework ensure total cleanliness smooth operation bar area clear reset tables check identification guests ensure guests legal age consume alcoholic beverages refuse serve beverages polite manner guests legal age interact guests friendlyfast manner serve multiple tables determined management bartender byron nelson golf tournament may 2018 dallas tx abide tabcabletips pga policies concerning alcohol consumption safety procedures prevent intoxication underage selling set breakdown margarita machines wells bar equipment labeling produce batches using proper day dots interact guests maintaining professional work environment operate bar processing cash credit card transactions monitor inventory efficiently keep neat organized work space prepare serve alcoholic nonalcoholic drinks wash sterilize glassware prepare garnishes drinks provide full service patrons maintain bottles glasses attractive functional manner support efficient drink preparation promotion beverages present drink food menus make specific recommendations answer questions regarding menu items restock replenishment bar inventory supplies thank guests visit invite return greet members name follow opening closing procedures order keep clubs bars constant state readiness accurately take relay serve guests display working knowledge wine wine etiquette prepare serves alcoholic beverages accordance pga policy state law monitor members alcohol intake reports potential problems manager bill members account items purchased arrange display areas project clean attractive image restocking equipment supplies requisition liquors beverages supplies keep assigned area equipment clean sanitized maintain overall bar readiness cleanliness sanitation total receipts end shift bartender houston open golf tournament march 2018 houston tx preparing alcoholic nonalcoholic beverages bar patrons interact customers taking orders serving food drinks assess bar customers needs preferences making recommendations mix ingredients prepare cocktails check customers identification confirm meets legal drinking age restock replenish bar inventory supplies check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers seats inform customers daily drink menu specials explain various menu items prepared describing ingredients cooking methods remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware bartender st jude golf tournament may 2017 memphis tn check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers seats inform customers daily drink menu specials explain various menu items prepared describing ingredients cooking methods remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware bartender byron nelson golf tournament may 2017 irving tx maintain warm welcoming corner bar atmosphere ids guests ordering alcoholic beverages appear 30 years old younger properly promptly prepare garnish serve drinks guests engage guests making drinks front guest using working flair make appropriate beverage food recommendations upsell guests food drink items appropriate keeps clean organized bar area accurately rings orders pos system maintaining ability socialize guests follows relevant pga standards service provide prompt courteous service bussing serving setting tables accurately record prechecks picks food beverage orders serve customers food beverage orders prompt courteous manner set tables needed prior customer arrival contribute customer satisfaction attending restaurant customer needs ensures bar area proper condition arrival customers verify workstations stocked neat orderly stock work related items processes customer restaurant bills promptly accurately inquires level satisfaction experienced customer issue customer bills accordance pga policies bartender houston open golf tournament march 2017 houston tx provide exceptional customer service greet patrons provide drinks food secure proper id accurately count inventory money beginning end shift maintain inventory assigned understand market pga promotions properly payout guests keep bar area stocked clean well maintained update supervisors issues relating operations ie equipment processing failures bartender byron nelson golf invitational may 2016 check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers seats inform customers daily drink menu specials explain various menu items prepared describing ingredients cooking methods remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware bartender 052016 adhere state federal corporate liquor regulations pertaining serving alcoholic beverages ton minors intoxicated guests set assigned bars requisitions stocks beer wine spirits paper products straws stirrers condiments glassware ice produce maintain stock prepares cures stores fresh fruit vegetable garnishes juices perishables ensure product quality greet guests courteous friendly manner take andor processes orders drinks mixes garnishes presents drinks using standard ingredient recipes practices prudent portion control check guests bar proper identification detect acts upon guest inebriation trained demonstrates knowledge liquor laws receive cash guests makes change verifies validity charges records charges ensures vouchers properly executed lock stores beverage products food equipment items deposits cash drops secures bank perform general cleaning tasks adhere health safety standards keeps work area clean organized arrange bottles glasses maintain attractive display bar area wash sterilizes stemware public relations marketing consultant 062006 current company name use forms media communication build maintain manage reputation organizations ranging public bodies services businesses voluntary organizations typical work activities include limited initiate planning pr campaigns defining goals analyzing problems opportunities liaising management clients internal external write editing press releases inhouse newsletters speeches articles annual reports maintain updating information organizations website use corporate advertising maintain organizations identity name reputation prepare supervising production publicity brochures handouts direct mail leaflets promotional videos photographs films multimedia programs answer enquiries individuals journalists organizations speak public presentations press conferences radio tv interviews meetings developed maintaining good working relations media including local national newspapers magazines radio television organizing special events press conferences exhibitions open days tours competitions sponsorship waitress cashier 052000 062002 check patrons identification order ensure meet minimum age requirements consumption alcoholic beverages check customers ensure enjoying meals take action correct problems serve food andor beverages patrons prepare serve specialty dishes tables required escort customers tables inform customers daily specials explain various menu items prepared describing ingredients cooking methods prepare checks itemize total meal costs sales taxes present menus patrons answer questions menu items making recommendations upon request remove dishes glasses tables counters take kitchen cleaning stock service areas supplies coffee food tableware linens summary objective seeking professional bartender position company require utilize skills abilities experience contribute assist ensuring companys success summary experienced tabc food handler certified special event bartendercocktail server 7 years skill knowledge knowledge principles processes providing outstanding customer personal services ability multitask knowledge food beverage preparations service standards guest relations etiquette knowledge appropriate table settings service ware ability stand extended periods time shift ability work shifts premise locations possesses strong verbal written communication skills knowledge beverage preparation service various alcoholic beverages personal characteristics professional demeanor appearance confident manner speaking willingness engage guests mental flexibility perform different roles day day sense urgency complete tasks service guests timely manner ability work sense urgency behalf membership without disrupting atmosphere dining room effortlessly polite patient courteous times interacts well effectively communicate members guests staff maintains neat professional appearance ability follow directions supervisor ability work fast safely possesses good coordination balance personable responsible willing work team environment ability properly execute pos system capable bartender passionate serving warm efficient courteous manner exceeding customer expectations maintaining poise sense humor demanding environments looking bring history exceptional service growing restaurant professional bartender extensive knowledge spirits intuitive ability engage customers types friendly open committed building customer base providing positive service experience interests license tx drivers food handler tabc highlights accounting organizing advertising organizational basic policies brochures pos c presentations cashier press closing press releases conferences pr cooking processes credit promotion make change public relations clients publicity customer satisfaction quality customer service radio direct mail safety documentation selling editing sales special events speeches exhibitions supervisor fast supervising forms supervision functional tables funds taxes health safety standards tv ids television image tops instruction website insurance articles maintain inventory annual reports inventory law legal market marketing meetings money multimedia neat newsletters newspapers preparing garnishes basic math classic cocktails responsible alcohol service liquor beer wine knowledge staff management beverage preparation food running hospitality service expertise performance improvement making change aloha pos fast learner creative mixology clear effective communication new hire training positive attitude food preparation safety attending multiple customers fluency english customer service reporting documentation engaging personality interpersonal skills highly reliable cash register operation able bend squat reach sale expertise handling difficult customers tabc license food handler license education high school diploma 1993 susan b dorsey high city state cosmetology 1993 career academy inc city state skills accounting advertising basic brochures c cashier closing conferences cooking credit make change clients customer satisfaction customer service direct mail documentation editing special events exhibitions fast forms functional funds health safety standards ids image instruction insurance maintain inventory inventory law legal market marketing meetings money multimedia neat newsletters newspapers organizing organizational policies pos presentations press press releases pr processes promotion public relations publicity quality radio safety selling sales speeches supervisor supervising supervision tables taxes tv television tops website articles annual reports | PUBLIC-RELATIONS |
certified nursing assistant summary experienced administrative assistant iii offering 21 years experience medical business office operations proactive leader strengths communication leveraging office professionalism phone etiquette proofreads audits case reports oversees daily spreadsheets providing consultation organization ofdaily workflow dedicated highvolume office environment focus delivering exceptional clerical operational support medical hospital staff professionals abilities cultivate positive rapport among clients staff management meticulous demonstrated success process improvements procedural adherence prioritizing workflow achieve daily work objectives techsavvy individual indepth knowledge cerner microsoft office software programs wellversed managing office supplies equipment inventory paperwork project needs experience company name certified nursing assistant city state 011999 031999 fostered relationships patients caregivers healthcare teams achieve individual care plan targets conducted routine checks standard patient vitals including blood pressure blood sugar heart rate assisted patients shaving bathing oral hygiene promote healthy habits overall wellness documented patient intake dietary requirements assisted feeding company name certified nursing assistant city state 041999 042000 responded patient alarms needsassessment requests identify course treatment collaborated interdisciplinary healthcare teams provide highquality patient care provided handson nursing care direct rn supervision adhering medical center policies procedures consulted nurses develop patient care plans evaluate treatment options managed maintained patient rooms sharedliving areas nursing stations provided nursing assistance residents 24 bed medicalsurgical orthopedic floor hospital facility collected specimens monitored vitals maximized patient comfort documented information patient charts communicated rn nurse manager used mobility devices carefully transport patients provided personal nursing assistance pre postoperative situations volunteered work additional shifts overtime busy periods maintain proper staffing floor coverage maintained accurate timely flow information completing thorough patient records updating healthcare team patient status translated medical jargon shorthand data correct terminology transcribed edited reports physicians maintained updated patient census maximized office efficiency answering incoming calls per day provide floor information transfer calls desired personal managed unit front desk activities including customer service office administration company name healthcare unit coordinator city state 022001 082007 maintained updated patient census greeted patients patients family telephone courtesy calls checkins answered multiple phone calls daily timely manner worked closely team members deliver project requirements develop solutions meet deadlines assisted patient room instructions provided excellent service attention team members patients facetoface phone conversations managed department compiling paperwork next day ready staff patients recognized management providing exceptional customer service collaborated others discuss new job opportunities improved patient satisfaction finding creative solutions problems company name cardiac cath lab administrative assistant ii city state 082007 current reports cath lab director manager provides full range clerical specialized administrative functions supporting leadership development activities events screens routes calls appropriate individual courteous efficient manner learned efficentially anticipation support office needs maintained managed updated daily schedule spreadsheets confidential reports excel word eprocurement icentra perioperative tracking board schappbook power chart lumdex delivered scheduled patient information oversee operational workday flow physicians nurses technicians management develop strategic daily workflow solutions leadership sensible knowledge practices procedures daily functions proofreads completes documents checking accuracy coordinates collection preparation operating reports improved operations working team members leaders find workable solutions collaborated others discuss new operational opportunities maintains updates department resources tools waterfall call lists referral lists phone lists organizational charts department information attended departmental meetings providing feedback enhance future performance makes interpretations recommendations may develop appropriate methods handle information track create files purchase orders expense reports orders stocks monitors maintains adequate office supply inventory levels earned reputation good attendance hard work provided excellent customer service attention team members patients patients family members facetoface phone conversations guided department compiling paperwork electronically taking detailed meeting minutes utilized microsoft teams compile data gathered various sources contact firms organizations individuals outside company globally collaborated development electronically procedure reports skills strong interpersonal skills calm levelheaded duress patient relations telephone etiquette customer service phone call answering administrative operations appointment scheduling medical terminology knowledge understands medical procedures documentation procedures expert quality assurance controls directing patients visitors technologically savvy recordkeeping bookkeeping transmitting transporting files excel spreadsheets meeting planning managing office supplies records management systems sensitive material handling report analysis data entry documentation microsoft office deadlineoriented report development resolving discrepancies prioritizing important tasks professional polished presentation documentation reporting time management office equipment maintenance education training ged unitah high school city 051998 certified nursing assistant certificate nursing practice utah state university city state 051999 associate applied science business healthcare administration utah state university city expected 052024 | HEALTHCARE |
manager public relations communication summary creative thinker afraid work outside comfort zone motivated team player results orientated focus achievement seeking develop career currently looking suitable position organization values diversity hard work areas expertise project management administration management conflict management youth programming critical thinking spotting opportunities identifying threats personal skills judgment decision making team player social perceptiveness active learner adapt working diverse environment highlights program management administration conflict management youth programming collaborative manager analytical thinker spotting opportunities identifying threats team player adapt working diverse environment experience manager public relations communication nov 2013 jan 2015 company name city state •led development implementation overall public relations strategies •developed proactive relationships government media stakeholders •managed organization group vip visits arranged meetings requested authorities including presidents office prime ministers office well ministry oil minerals attend group vip meetings •managed supervised content companys website •supervised establishment advertising publicity materials standsexhibits required companys participation relevant conferences •integrated public relations activities overall promotional campaigns support companys objectives collaborate crossfunctional divisionsdepartments end •established positive professional ties public relations personnel shareholder companies ensure consistency alignment pr messages initiatives team leader democracy governance jan 2010 jan 2013 company name city state served democracy expert tracking levels policy technical developments legislative legal changes democracy governance arenas affecting usaids activities objectives yemen advised usaid management team projects developments possible programmatic impact drafted concept papers designed documents project papers terms reference relevant documents proposed new activities provided input analysis towards development usaid yemen overall democracy governance sectoral strategy oversaw managed us government investments dg monitored evaluated implementation contractual obligations areas work include gender equality anticorruption elections parliament civil society peaceful conflict mitigation youth civic engagement assisted design usaids yemen stability initiative aimed tackling root cause violent conflicts tribal areas provision economic opportunities youth vocational training peaceful conflict mitigation skills tools worked closely key government offices including supreme national authority combating corruption high tender board central organization control audit ministry finance ministry planning among others parliament supreme commission election referendum ministry local administration managed key usaid projects following implementer ndi ifes adra save children msi undp partners democratic change liaised donors embassies representatives advance democratic reforms agenda yemen public affairs specialist dec 2000 nov 2002 company name city state developed implemented democracy small grants program funded local nonstate actors yemen areas education gender equity youth economic development democracy organized implemented cultural programs provided follow educational cultural programs cultivated solid network among public institutions leaders civic sector around country designed capacity building training ngos remote parts yemen supported funding key civic projects including children parliament ngos directory yemen first educational yemeni cartoon children library women income generation project youth community participation awarded foreign service national award year 2003 high achievement outreach civil society positive outcome impact program child project officer may 1999 nov 2000 company name city state served project officer community based rehabilitation inclusive education project children disabilities managed program activities rural areas oversaw training recruitment local staff local rehabilitation offices area conducted surveys evaluation program impact advised management outcomes worked closely donors ensure synergy among ongoing projects four targeted governorates liaised coordinated organization branches yemeni ministries ngo representation local external consultants education arts june 1996 colorado state university city state arts additional information awards nov 2009 youth leaders award save children sanaa nov 2007 us department state swanee hunt award advancing womens role policy formulation washington dc nov 2006 us department state superior honor award sanaa may 2006 us department state meritorious honor award sanaa may 2005 us department state certificate appreciation sanaa skills advertising concept conferences content equity finance functional government grants investments legal materials meetings office msi network oct oil pdm personnel pr prime minister programming project design management public relations publicity recruitment rehabilitation strategy supervision surveys tender website | PUBLIC-RELATIONS |
business development manager professional summary experienced driven successful sales professional recognized consistently growing sales revenues profitability frequently selected management open new territories rapidly develop sales pipelines use innovative imaginative sales marketing programs achieve maximum market exposure penetration parlays commitment community passionate causes supported strong networking business alliances proficiencies solution based sales key relationship management business development project management product knowledge territory management customer education training marketing brand positioning stakeholder engagement skills work history 092013 082014 business development manager company name – city state provided leadership drove sales organization providing workforce solutions aerospace defense engineering government health care life sciences information technology telecommunications industries accomplishments consistently grew sales revenues profitability extend coverage indianapolis office cover midwest region rapidly developed sales pipelines innovative imaginative sales marketing programs 012012 012013 network solutions consultant company name – city state provided sales leadership expertise various departments including mentoring junior sales staff enhancing organizational sales organization catering information technology industry providing staffing solutions accomplishments 012011 012012 relocation consultant company name – city state served recognized expert solutions partner clients leader relocation industry national account commercial relocations managing contract administration compliance book business accomplishments 012006 012008 director company name – city state motivator driver sales champion leader ltl tl business well kiosk delivery installation setting maintaining bar national commercial accounts maintained high level customer satisfaction within client expectations timelines budgets accomplishments 012005 012006 commercial relocation consultant company name – city state provided commercial relocation management sales management expertise three locations ensuring smooth relocation services generated sales areas household goods national accounts commercial relocations effectively penetrated markets sought acquired new clients successfully introduced facilitated new marketing techniques coaching junior staff increased sales within assigned territory total 400000 new revenue 012004 012005 relocation consultant company name – city state led teams managed projects provided relocation management services increased effectiveness sales staff support leading company locations ky oh accomplishments 012002 012004 regional manager company name – city state expertly provided cod sales national account sales commercial sales indianapolis marketplace surrounding states oh mi ky tn il leading relocation organizations mayflower united states worked domestic international relocations generating gross sales exceeding 500000 assisted training new laborers project managers proper policies procedures commercial relocations developed effective innovative customer relationship management marketing techniques education associates degree early education ashford university city state bachelor science ashford university city state skills billing book budgets coaching contract administration customer relationship management crm client clients client liaison customer satisfaction customer service delivery directing government information technology invoicing leadership managing marketing market mentoring office organizational policies project management relationship management rfp sales sales management staffing telecommunications training programs author additional information community leadership rock steady boxing volunteer coach program designed provide betterment life boxers diagnosed parkinsons assisted distribution sponsorship information contacts well annual table captain two personal tables junior achievement indianapolis volunteer ja indy well biztown mentor students families first volunteer hold seat advisory council board member helped gain donated items silentlive auction annual event helped set organization annual event christian chamber commerce yearly sponsor monthly lunch series mycomputercareercom guest speaker discussing importance linkedin possible advantages disadvantages social media job marketplace cardboard box ministries mentor organization currently hold seat board directors | BUSINESS-DEVELOPMENT |
project coordinator – construction side summary resourceful accomplished office manager extensive office operations personnel organization expertiseversatile office manager capable managing dynamic crossfunctional teams well projects 10 years progressive experience business management legal arena highlights interpersonal skills works independently handles pressure well meets deadlines proficient managerial skills effective team leader efficient team player excellent customer service skills exemplary work ethic multitasks plans organizes individual corporate meetings excellent written verbal communication skills technical skills typing 70 wpm dictaphone transcription speed writing casenet proficiency microsoft word 95 word 2007 microsoft word perfect excel outlook access powerpoint timeslips quikbooks miscellaneous programs calendaring travel arrangements itineraries proficient using “ tickle system ” legal corporate matters filing fax machine copiers travel arrangements efiling multiline telephone systems data entry superior minutes meetings ap ar skills legal experience 10 years administrative law corporate law ip contractual law bankruptcy law debtors rights chapter 7 13 workers compensation law domesticfamily law estate planning personal injury medical malpractice plaintiff defendant work creditor debtors rights accomplishments increased office organization developing efficient filing system customer database protocolsplanned executed aspects major office headquarter movedeveloped implemented companys first employee manual outlining proper business procedures office policies experience project coordinator – construction side september 2014 may 2014 company name city state designed electronic file systems maintained electronic paper filesmanaged daytoday tactical longterm strategic activities within businesscompiled synthesized relevant business data coordination integrators local jurisdictions materials customers successful delivery completion projects dispatch – life safety – managed ip services january 2012 september 2013 company name city state monitor dispatch burglary alarms fire alarms medical emergency alarms signals using proven methods book standard operating procedures handbook ensuring life safety measures life threatening emergenciesmonitor dispatch maintenance issues alarm systems backup monitoring equipment including panels receivers sensors key fobs enter request service issues schedule field tech support appointments take incoming calls clients informing answering questions troubleshooting problem areas alarms signals temporary placement leasing agents assistant property managers property managers july 2011 december 2011 company name city state various leasing computer programs ie mri program yardi program model vacant tours add guests work orders follow accept monies lease apartments leased – 2 apartments one business day closing skills desire make large strides short period time small communities boulder springs 100 units medium communities bonhomme village meadow park 200 – 400 units large communities 600 units knollwood apartments marlboro trails mills property gingco property file audits insurance audits ensure compliance legal standard tenants maintenance crew office staff office managerfield supervisor july 2007 april 2011 company name city state 500000 annual income budget help write implement mission statement ensure sec filings certificate good standing annual reports etc administrative policies procedures company rules regulations highly ethical practice due diligence ensure confidentiality business matters compliance state laws legal requirementsgeneral office duties ar ap including monthly reconciliation business accounts using quickbooks annual tax preparation general office procedures included filing correspondence ordering office materials client contact sales marketing including direct mailings flyer designing distribution field supervisor duties schedule work crews ordering pickupdelivery equipment tools materials job schedule job labor deliver materials ensure local state compliance jobs job site quality control training simple work tasks ongoing communication crew customers completion job assignment handle negotiations contracts necessary help facilitate best outcome parties involved education associate applied science business administration 2011 st charles community college city state associate applied science paralegal studies 1994 washburn university city state | CONSTRUCTION |
business development specialistae professional summary exceptionally creative resultsdriven marketing professional 20 years successful experience covering entire gamut industry extremely adept levels communication work extremely well independently part group possessing strong supervisory organizational staff management skills experienced related design databaseanalysis presentation programs extremely strong media identification planning negotiation skillswith solid history success targeting primary demographics possess exemplary project management budgetary analytic skills bring rare mix rightbrain creativity leftbrain organizational skills table currently seeking challenging position within field proven expertise extremely adept multitaskingwith ability effectively juggle multiple projects deadlines experience developing metrics methodologies assess campaign effectiveness roi statistics strong media identification negotiation planning campaign creation production assessment skills highlyexperienced phases print production including design negotiation press checks prepress print operations highlyexperienced phases media planning budgeting negotiation trafficking assessment highlyexperienced phases television radio campaign production development experienced forging strengthening highvalue business relationships building creating crossfunctional teams within supportive environment maximize efficiencies development coop advertisingmarketing initiatives within noncompeting industries experience preparing delivering statistical consumer trend reports clevel company executives extensive background art directing photo shootsboth instudio onlocation extremely battletested crisis management creative problem solving microsoft office word excel powerpoint etc highlyexperienced pagemaker indesign quarkxpress well layoutdesign programs highlyexperienced photoshop well graphics programs exemplary staff motivationdevelopmentmanagement skills experience sides media negotiation table clientmedia highlydeveloped interpersonal presentation skills superior writing editing skills strong work ethic skills work history business development specialistae 092012 072014 company name – city state develop new business manage existing accounts 1rated kesqtv kesqcom maintain relationships service new existing advertisers continue increase kesq spending levels sell execute commercial schedules incontent sponsorships internetmobile digital projects packages compile present comprehensive creative sales presentations ad agency media buyers corporate marketing directors business owners assessing current marketing initiatives determine targeted best potential customerpatientclient base potential return advertising investment act media specialist clients complete requested reports accurate timely manner thorough understanding stations websites programming competitive advantages market represent station professional manner matters operate independently part multistation group initiated market research studies analyzed findings directed coordinated marketing activities policies promote products services developed implemented campaigns email online advertising search engines direct mail defined tracked campaign effectiveness adjusted strategies accordingly director marketing advertising 012004 012012 company name – city state responsible aspects company branding marketing promotions advertising research plan propose budget execute assess retail b2b marketing collateral support services three branded entities within 12showroom chain negotiate media contracts conceptualize produce tv radio commercials conceptualize produce monthly crm direct mail campaigns including mail list identification procurement well campaign analysis supervise web site construction development ppcseo initiatives design report detailing web activity create monthly reports utilizing google analytics clicky etc ascertain campaign efficiency web traffic sales percentages identify emerging industry trends company president design reporting methodologies metrics quantify qualify sales figures media effectiveness store traffic closing ratios roi roo present results company president weekly basis prepare allocate manage multimillion dollar annual budget including development vendor coop programs conceive research legal implications regulations negotiate implement promotional contests raffles valueadded giveaways etc write speeches press releases news articles ad copy working company president general sales manager select products ad inclusion design ads circulars poppos materials external environmental signagegraphics etc train supervise manage department staff major accomplishments increased samestore sales 28 average ticket 16 increased vendor coop payments 600 first 18 months proposed researched supervised development companys ecommerce website developed ppcseo initiatives designed report detailing web activity created monthly reports utilizing google analytics clicky etc ascertain campaign efficiency web traffic sales percentages identify emerging industry trends company president rebranded upscale legacy showroom affluent demographic including revamp instore tv print materials interviewed identified new spokespersonwrite direct edit tv commercials 68 customers reporting tv primary reason store visit increased hispanic customerbase 7 19 asian customer base 4 12 targeted ethnic marketing campaigns utilizing grass roots marketing social marketing ethnic media etc conceive write script video select supervise voice talent edit distribute handle traffic responsibilities companys radio tv commercials budget 3000 less 30second tv spots produce 23 tv commercials 57 radio spots per month 7 years saved company hundreds thousands dollars per year negotiating renegotiating broadcast cable tv radio newspaper direct mail contracts accounts delivering rates every medium represent vendors lowest rates researched proposed installed trax system deliver companys first accurate store traffic closing rates designed deliver weekly reports closing ratios cost per lead etc research propose write design track maintain companys crm initiatives conceive plan budget negotiate associated vendorsinsurance companies design advertisingmarketing campaigns company sales eventspromotions adept bringing product vendors coop dollars defray part associated costs identify negotiate branding sponsorships angels lakers ducks etcand negotiating passthrough rights able offset 85 costs via vendor participation company selected retail furniture industrys 2007 retailer year whfa recognition innovative marketing promotionscampaigns creative marketing director 011998 012004 company name – city state provide creative marketing communications solutions strategies concept final production distribution including work media planning placement product image brand management franchise campaign development regional national international ad campaign development partial client list columbia pictures fox sports fx heal bay sony pictures entertainment nbc closets design los angeles dodgers earl scheib environmental enterprises western nonwovens inc etc major accomplishments established sony pictures entertainment inhouse design department created sony pictures entertainments corporate newsletters corporate syndication environmental well working corporate communications studio projects film promotion tv syndication campaigns etc proposed created proactive campaign diffusing community reaction sony pictures entertainments building expansion plans developed successful franchising campaign closets design taken 3 27 locations created turnkey ad programs closets design franchisees ran daytoday operations new client acquisitions successful ad agency earl scheib samestore sales increase close 20 developmentrelease new creative placed retro earl scheib tv spots nick night cost company developed earl scheibs highly effective hispanic marketing campaigns increased creative appealeffectiveness earl scheib print ad campaigns synchronized rollout earl scheib national regional advertising campaigns 150 locations advertising marketing director 011993 011998 company name – city state conceptualized wrote designed produced advertising marketing campaigns materials entire company coordinated ran daytoday marketing advertising operations 25 companyowned 21 franchise offices supervised corporate advertising needs well direct responsibility individualized ad campaigns 1200 sales agents fred sands ranked nations 7th largest real estate companyand nonnational company break top tenduring tenure renegotiated la times contracts effectively saving company 24 costs conceived created marketing departments employee development program conceptualized supervised marketed sands highly successful home auction program created fred sands university course materials marketing strategies collateral created new revenue stream company designing new home marketing materials new home developments publication designer editor 011988 011993 company name – city state responsible writing editing graphic design production university catalogs ads academic books professional journals direct mail campaigns annual reports newsletters well computergenerated presentation materials created fundraising campaigns coordinated special event coverage photography logistics designed museum exhibition signage promotions etc education ba journalism marketing state journalism marketing skills academic acquisitions ad ads advertising ad copy agency b2b brand management branding broadcast budget cable catalogs closing com competitive concept content contracts corporate communications crm client clients designing direct mail ecommerce editing edit film fundraising graphic design graphics image insurance legal logistics marketing strategies marketing market marketing communications marketing materials materials media planning placement mail negotiating newsletters newspaper photography pos presentations press releases procurement programming promotion radio real estate reporting research retail sales sales manager script speeches 7 tv employee development video web site website websites articles annual reports additional information client reference general air conditioning heating 2 years extensive portfolio commercial reel salary information stellar recommendations available upon request | BUSINESS-DEVELOPMENT |
hr representative summary motivated business partner communicates collaborates effectively levels personnel relying outstanding interpersonal customer service skills excellent sense urgency time management skills taking pride delivering high quality work highlights provide high level service internal external clients candidates possess excellent communication skills organizational guru communication skills ability shift gears moments notice enjoy challenges helping build great organization talented individuals ability multitask work extremely fast paced environment superb customerclient service focus demonstrated desire exceed expectations ability handle confidential information escalate issues appropriate ability interface levels organization external candidates build relationships proved ability serve team player agility jump whenever needed flexible able change direction quickly excellent oral written communication skills ability multitask strong attention detail able work autonomously track record demonstrating strong work ethic integrity personal accountability organized strong time management problem solving skills intense attention detail accuracy ability prioritize human resources audits maintains confidentiality peopleoriented organized exceptional communicator new employee orientations experience hr representative 112008 022016 company name city state managed communication regarding employee orientation open enrollment benefits designed new employee packages sent via mail email drafted departmentspecific employee announcements resolved personnel issues regarding human resources matters needing clarification submissions corrections provided administrative hr support 1200 employees levels including executive leadership cw railway manufacturing environment employee relations effectively handled questions interpreted administered collective bargaining agreements policies resolved benefits payroll related problems talent acquisition collaborated hiring managers recruit qualified employees made hiring recommendations took initiative work crafted maintenance personnel order successfully source qualified candidates hard fill positions onboarding orientation managed recruiting onboarding process hourly employees conducted coordinated new employee orientations levels help facilitate organizational objectives onboarded 731 hires 5 years including 3 entire production crews 1015 people within 8 weeks applicant tracking systems ats customized implemented ats north american plants within organization managed employee referral program created implemented hr outreach program integral partner managing recruiting activities building candidate relationships often providing candidates first impression safebuilt responsible helping creating unique positive first impression potential employees well provide outstanding candidate experience every candidate scheduling interviews phone screens candidate testing working directly candidates recruiters hiring managers cases arranging travel visiting candidates arrange coordinate schedule changes occur throughout interview process coordinate interviews state offices ensuring positive candidate experience provide followup correspondence candidates recruitment status via phone email greet candidates upon arrival interviews appropriate assist throughout entire process ensuring positive experience updating candidate records job postings recruiting systems confirming new hires coordinating postinterview debrief meetings providing debrief materials creating extending offer letters conducting reference background checks prior onboarding candidate identifying opportunities improving candidate experience scheduling efficiency tracking recruiting activities providing candidate status weekly report assisting coordination recruiting activities needed including attending recruiting events career fairs clerk typist 082008 112008 company name city state prepared correspondence completed data entry public records departmental reporting responsible registering sex offenders maintained confidentiality aspects job duties sr merchandise assistant replenishment leader office associate 022002 082008 managed womens soft lines departments replenishment team 3m dollar big box store enforced sound merchandising loss control strategies excelled building motivating coaching training hourly teams responsible cash handling procedures daily openingclosing procedures resolved internal external customer problems made smart decisions drove sales profits world class customer service responsible reconciling timecards employee development performance reviews maintaining confidentiality 081998 022000 company name city state education colorado state university city state bachelor science apparel merchandising apparel merchandising human resources certificate mountain states employers council skills administrative administrative support benefits c cash handling closing coaching com interpersonal skills council customer service customer service skills data entry decision making employee relations hiring hris human resources hr interpretation labor relations leadership merchandising lisa negotiations organizational payroll performance reviews personnel policies problem resolution reconciling recruiting reporting sales sound employee development | HR |
senior construction project manager professional summary senior construction manager epcm safetymitigation jsa rules regulations work procedures emergency response design standards land development infrastructure wet dry pgesce utilities road pavingengineering caltranspublic works permits traffic control twenty years experience team oriented multidisciplinary environment commercial industrial residential field professional experience ensuring time cost effectiveness liability minimization personnel equipment material estimating reviewing plans submittalsrfi approving bid packages proposals rwo wo co coordinate schedule phases construction safety erosion control land development infrastructure shut downs tie ins pavingroad environmental solutions forward planning grading cpuc go 95 128 rule 20 street utility improvements bond release final fire dept inspections start reimbursement building occupancy process number developments track record estimating proposing bringing complex construction land development projects 225m 200 employees fleet heavy equipment material conception completion within budget time core qualifications microsoft project sap srm bpc scada gis word excel power point outlook experience senior construction project manager january 2002 company name california us projects completed pge projects electrical egi substation san luis obispo ca management coordination forecasting scheduling electrical generating interconnection substation scada e ep epc construction operational preoperational equipment land development grading infrastructure environmental animal abatement solutions number transmission distribution scada automation projects located california los padres area 4 region aerasturgeon services intl project industrial bakersfield ca management coordination scheduling construction land development grading infrastructure environmental solutions water treatment injection plant beldridge california brinderson project commercial industrial public works bakersfield ca management coordination 225m design built energy procurement production engineering land development infrastructure road estimatingpaving construction several commercial buildings installation piping controls monitoring preoperational process equipment development enhancement two leases lost hills california commercial industrial public works santa fe springs ca management coordination scheduling estimating design built engineering paving land development construction projects expansion naval facility pearl harbor hawaii water treatment plant expansion projects bakersfield wind turbine project los angeles department water power reynenbardis comm project residential public works visalia ca construction land development management numerous projects throughout central valley surrounding areas coordination scheduling engineering infrastructure public works roadhighway paving review approved bid proposals invoices rwo wo co coordinate city building fire dept officials final street improvement inspections initiate bond reimbursement process surveying grading underground wet dry utilities rule 20 city improvements future expansion kbhome project residential public works valencia ca management coordination scheduling forward planning citycounty building departments subcontractors completion surveying grading underground wetdry utilities road pavingengineering swppp compliance public works bond release street improvement inspections security deposit reimbursement final fire dept inspection occupancy numerous residential projects throughout central valley la county lundgren management project commercial public works valencia ca managed coordinated scheduled prime contractors elementary school infrastructure project charge preconstruction construction set surveying offsite wetdry utilities soil report verification setting grading final pad certification inspection reviewed bid packagesproposals permits submittals rfirsquos change orders safety compliance swppp rules towbes group project residential public works santa barbara ca managed coordinated scheduled subcontractors throughout phases construction completion arranged county inspections reviewed permits submittals rfirsquos change orders assured safety compliance swppp rules regulations responsible surveying grading wetdry utilities street improvements traffic control road pavingengineering senior construction project manager january 2002 california us projects completed continue steton construction project commercial brea ca aerospace corporation government facility managed coordinated scheduled subcontractors structural renovation retrofit several buildings laboratory facilities updated framing plumbing electrical hvac controls fire code issues january 1997 january 2002 company name project manager project residential public works orange county ca managed coordinated scheduled subcontractors inspections permits submittals rfirsquos approved rwo wo co assured safety construction completion several residential projects throughout ventura la county responsible inspection approval completion grading surveying underground wetdry utilities road construction paving engineering 1986ndash 1997 projects completed texacosmith construction project manager project commercial industrial ecuador south america raptor rain forest project managed supervised 125m environmentalremediation land development construction project 200 employees ensure time cost effectiveness liability minimization personnel equipment material several onsite projects grading road pavingengineering several infrastructure construction projects developed company name city state supervised number projects refineries dwprsquos throughout southern california arco clean fuel project managed schedule construction structures process equipment infrastructure ensuring safe timely completion every task improvement buildings underground utilities road construction soil decontamination containment change custody environmental contaminated materials kasler construction assistant project manager project highway bridgeunderpass santa barbara ca highway road construction design built engineering coordinated scheduled conducted inspections subcontractors freeway bridgeunderpass project caltrans city santa barbara submittals change orders rfirsquos general construction contract administration consolidated concrete structures assistant superintendent project commercial oxnard ca business center complex development assisted supervision development numerous commercial buildings assured safety employees construction completion several tiltup structures education ms bs petrocivil engineering university southern california usc city state petrocivil engineering pge frontline construction contract project management swppp air pollution control westec passport best plus safety training 40 hours hazwoper trench excavation first aid safety certifications rotc co core training pc 832 peace officers standards training class license languages fluent spanish skills automation c ca contract administration ventura dwp estimating first aid forecasting framing gis government hvac inspection materials excel outlook power point microsoft project word works naval pc pearl personnel plumbing prime process equipment procurement project management proposals renovation rfi safety san sap scada scheduling fluent spanish supervision transmission utilities water treatment | CONSTRUCTION |
accountant summary resultsoriented accountant strong work ethic four years experience successful managing multiple projects consistently meeting deadlines pressure bilingual english spanish outstanding analytical oral written communication skills across levels organization extensive knowledge accounting software processes skills full accounting cycle account reconciliation general ledger accounting financial statement analysis budget planning cash management accounts receivable accounts payable inventory purchases fixed assets auditing payroll taxes benefit compensation team work oriented employee training development supervising effective time management deadlineoriented experience company name city state accountant 032018 manage oversee daily operation accounting department including monthly bank reconciliations 10 companies manage rent roll collections prepare overall accounting reports internal financial statement company name city state accounting finance supervisor 072017 122017 manage oversee daily operation accounting department conducted monthend balance sheet reviews reconciled variances coded general ledger processed vendor invoice payments coordinated approval processes accounts payable invoices investigated resolved discrepancies monthly bank accounts tight deadlines prepared annual federal state local tax returns company name city state administratoraccountant 032015 062017 manage oversee daily operation accounting department including account payablereceivable cash recipes general ledger payroll collection bank reconciliations check run fixed assets activity quarterlymonthly annual local state tax returns monitor analyze accounting data produce financial productivity reports banks deposit office mail pickup monitors maintains office supplies inventory manage office vendors service providers maintains certifications documentation updated maintain fiscal files documents transaction preparation annual 480 w2 collaborated extensively auditors preliminary yearend audit processes charge hr includinf hiring process supervising vacation sick monitor coordination office activities benefits office staff including medical plan 401k company name city state assistant controller 032013 032015 account reconciliations journal general ledger entries postings manage accounts payable accounts receivable well also make collection efforts charge payroll administration employee benefits responsible invoicing activities charge office supply inventory assist controller overall administrative duties including human resources financial analysis company company name city state seasonal tax advisor 012012 052013 responsible preparing federal state income tax returns small business firm individuals calculate sales depreciation various tax reports prepare financial analysis properly assess customers government tax laws incentives audit previous tax files identify corrective opportunities occasionally verifies totals forms prepared others detect errors arithmetic procedure make recommendations improve future financial performance work part advisory team effectively address issues company name city state account executive 032008 032013 providing analysis services financial advising helping individuals take best decision time make financial investment mortgage consulting marketing different types loans including constructions comercial loan monthly sales 25m analyzing financial information credit profiles pre approval purpose seek potential customers telemarketing special promotional events answered customers questions regarding products prices availability work history company name city state account executive loan processor company name city state account consultant education training certification 2016 accounting training center city state united states ivu suri software mba accounting finance 2014 university phoenix city state united states continuing education courses focusing major changes accounting standards certification 2011 hr block city state united states tax course bba administration 2010 university phoenix city state united states minor management computer skills microsoft excel microsoft office suite microsoft outlook microsoft powerpoint microsoft word adp quickbooks peachtree cdi pr soft pico suri pc law | ACCOUNTANT |
project accountant summary qualityfocused accounting professional 15 years processing invoices managing vendors auditing expense reports strong desire ability maximize profits control costs respect maintaining effective internal controls related accounts payable knowledge experienced aia billings nevada prelien law nevada contract law union payroll laws highlights skillstimberline accounting software foundation accounting software spectrum jd edwards ebuilder microsoft office applications general ledger accounting aptitude strong communication skills effective time management accounts receivable professional 10 key touch knowledge sage expert customer relations complex problem solving experience project accountant mar 2015 current company name city state verified details transactions including tenant allowance requests lease verification coded general ledger processed vendor invoice paymentscoordinated approval processes accounts payable invoices including tenant allowance requests commission paymentsconducted monthend balance sheet reviews reconciled variances office administrator jul 2013 dec 2014 company name city state responsible office management including new hiresrehires responsible processing invoices creating purchase orders approval assisting union payroll processing responsible running financial reports management review staff accountant dec 2011 jan 2013 company name city state responsible accounts payable using foundation software responsible accounts receivable including aia billings lien waivers payment postings responsible payroll including union reporting general ledger journal entries needed office administrator sep 2008 jun 2010 company name city state calculated figures discounts percentage allocations creditsverified details transactions including funds received total account balancescoded general ledger processed vendor invoice paymentscoordinated approval processes accounts payable invoicesbalanced batch summary reports verification approvalresearched resolved billing invoice problems project accountant nov 2005 jul 2008 company name city state comprehensive management accounts payable function 40 million general contractor responsible compilation extensive loan draw packages respective documentation reviewed approved banks ownersdevelopers architects construction control companies owners representatives worked closely controller contract administrator project managers insuring billing accuracy close interaction subcontractors ensuring proper documentation submitted monthly billings completed annual certified courses covering aspects nevada revised statutes pertaining nevada lien contract law accomplishments reduced invoice payments 30 education accounting 1997 santa barbara business college accounting interests nevada notary public references available upon request additional information nevada notary public references available upon request skills 10 key touch accounting software accounts payable accounts receivable administrative aia as400 billing billings controller draw documentation drafting estimating financial report financial reports general ledger human resources insurance law microsoft office applications office office management payroll payroll processing project management reporting timberline | ACCOUNTANT |
director digital innovation strategy executive profile costconscious reliable project manager offering proven history success supervising planning managing one multifaceted digital projects multiple deliverables complex dependencies budgetary restrictions senior digital marketing professional extensive experience ability drive strategic initiatives areas business growth leadership organization effectiveness ambitious strategy innovation director creates strategic alliances organization leaders effectively align support key business initiatives builds retains high performance teams hiring developing motivating skilled professionals experienced professional following areas project management change management process development redesign strategic new initiatives deployment various web based tools skill highlights digital media operations project management negotiations management business development team leadership product development budget management strategic analytical thinking business planning professional communications business intelligence benchmarks timelines core accomplishments digital director successfully led managed centralization resources projects standardized reporting campaign management development across properties philadelphia new jersey florida alabama western pennsylvania worked directly ceo vp digital developing project plans managing timeline work streams provided status updates senior management board directors ensuring team met benchmarks timely manner promoted position successfully executing business development projects director online operations professional experience company name june 2012 current director digital innovation strategy city state maximize productivity setting clear expectations proactively communicating project status issues risks internal stakeholders top management draft distribute project objectives tasks various house outsourced teams assess project issues identify solutions meet productivity quality customer goals manage resource allocation across multiple projects including tracking resource bandwidth forecasting future availability scheduling new projects guarantee attainment key milestones proactively tracking metrics project outputs mitigated risk identifying escalating resolving issues across multiple delivery groups andor projects create new strategic initiatives product development marketing intelligence planning implementation digital media properties management products services experiences platforms tools concept execution established help create company visions digital product changes additions define requirements various products meet market demands · create statistical models based digital product performance set guidelines specifications crossfunctionally designers software development engineers digital media directors external partners guarantee smooth efficient project product delivery establish shared vision across company building consensus priorities leading strategy project specific execution company name march 2010 march 2011 director ad online operations city state created maintained presented regular weekly monthly quarterly campaign status metric reports well develop adhoc reports support strategic planning fact based analysis contributed monthly quarterly revenue recognition process assuring impressions correctly reported communicated clients enforced functional groups productivity quality process requirements accordance real company needs acted liaison external parties matters relating procurement services companys products reviewed managed solutions inventory problems resolved underdelivering campaigns works editorial andor teams optimize advertising used webanalytics platforms omniture webtrends prepare various analytical reports configured set campaigns various exchanges google adx bust backplane open x six apart implemented impression verification research pixels view analysis company name september 2006 june 2012 director online operations city state project managed centralization content management system standardized interactive ad campaigns traffic reporting across properties philadelphia new jersey westernpennsylvania developed project plan managed project work streams provided status updates leadership ensured project team completed tasks timely manner managed relationships third party sales agents networks including fulfillment rfps rate negotiation project managed omniture site catalyst google analytics integration throughout sites generated various reports study user behavior website provided analytical analysis recommendations micro sites worked executive management create actionable analytics reporting customized dashboards internal staff project leader transition google dfp ad serving platform guided newspaper television stations sites conversion new ad serving platform managed executed seosem niche sites internally average annual budget 500000 managed execute internal search engine marketing efforts sites working local managers define goals set budgets manager online operation team supervised five marketing assistants webmaster performed competitive analysis local market managed 10 individuals directly optimizing operations western pa lead selected business development efforts interactive media focusing developing business plan launch local email marketing business respective markets company name may 2005 august 2006 marketing consultant city state researched developed relevant business plan future expansion conducted research competitors studied replicated successful online marketing campaigns assisted creating internal product database included real time inventory updates well displayed statistics popular sellers provided technical support website uploaded new data site daily well replicate changes additions demand company name april 2005 september 2005 intern city state created various marketing pieces dma seminars conferences · identified major causes client data discrepancies offered methods resolve problems developed implemented benefits data audit process ensure data integrity profiled collaboratively filtered client data based requested parameters company name may 2002 june 2004 senior support analyst city state collaborated team vendors support providers research resolve client operations team hardware software support issues supported accurate setup user specific network internet hardware software settings desktop systems servers coordinating efforts senior management worked system engineers diagnose support network connections desktop server level used novell netware administrator windows 2000 user manager domains create ids new users site remotely well granting rights specific files folders company name january 2001 august 2001 information systems intern city state assisted trained users use microsoft outlook office components troubleshooted employee queries helpdesk configured network servers deployed remote installations various software programs education long island university college management may 2006 mba marketing city state marketing hofstra university frank g zarb school business december 2001 bachelors business administration management information systems city state management information systems languages fluent english practical knowledge spanish hindi skills microsoft access excel power point word visionet c foxpromicrosoft windows apple osx dream weaver photoshop lotus notes corelomniture site catalyst webtrends google analyticsgoogle dfp open ad streamwordpress drupalnetworkingdomain registration website administration | DIGITAL-MEDIA |
customer service advocate summary enthusiastic hardworking customer service specialist looking obtain position environment skills valued benefit organization dedicated focused excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking challenging role increased responsibility authority highlights strong organizational skills active listening skills seasoned conflict resolution sharp problem solver meticulous attention detail resultsoriented selfdirected time management experience customer service advocate 092014 032015 company name city state provide customer service support handle member calls via telephone relates prescriptions collected customer feedback made process changes exceed customer satisfaction goals placing refill orders tracking order status deliver highest level quality customer service execution responsiveness reliability assuranceconfidence accuracy professionalism every member interaction addressed customer service inquiries timely accurate fashion maintained uptodate records times collection specialist ii 052015 102015 company name city state complete collection calls andor correspondence fastpaced goal oriented collection department providing customer service regarding collection issues process customer refunds process review account adjustment resolve clients discrepancies short payments responsible monitoring maintaining assigned accountscustomer calls account adjustment small balance write customer reconciliation processing credit memos accountable reducing delinquency assigned account perform assigned tasks duties necessary support accounts receivable department tellersales associate 092012 092013 company name city state responsible monitoring maintaining assigned accounts customer calls account adjustments small balance write customer reconciliations processing credit memos complete customer transactions related accounts resolved revolving issues reached customers potential customers via face face interactions opportunity open new accounts add benefits accounts followed established policies accordance bank supervisors direction recorded transactions promptly accurately compliance bank procedures collections specialist 032010 092012 company name city state complete collection calls andor correspondence fast paced goal oriented collections department providing customer service regarding collection issues process customer refunds process review account adjustments resolve client discrepancies short payments responsible monitoring maintaining assigned accounts customer calls account adjustments small balance write customer reconciliations processing credit memos accountable reducing delinquency assigned accounts perform assigned tasks duties necessary support accounts receivable department dispatcher 022008 102009 company name city state responsible receiving transmitting pure reliable messages tracking vehicles equipment recording important information receive incoming calls answer questions provide information technicians via telephone company database systems maintain accuracy updating files logs relates effectively contacted course work performs duties required troubleshoot onsite technicians assist transfer technicians proper areas customer service sales associate 012007 022008 company name city state cash checks using established risk analysis defined current training manuals policies procedures materials avoiding return items follow appropriate cash handling inventory procedures provide market company services including limited check cashing loans utility bill payment transaction money order sales wire transfer services postage stamp sales distribution financial services provide professional courteous customer service receiving incoming customer inquiries face face request maintain count receive balance safeguard cash negotiable items according establish policies procedures ensure validation center assets perform opening closing procedures including preparing bank deposits redeposits investigating resolving report discrepancies verifying money cash drawer safe follow security safety policies procedures order maintain safe working environment protect company assets importantly employees maintain schedule flexibility work centers shifts needed inside sale representative 062004 122006 company name city state made daily outbound sales calls source leads determined qualifying accounts solicit revenue opportunities new existing users exclusive charge accounts handled outside sales professional assist implementation marketing strategies nationally set accounts application discount codes approved act liaison customers field operations ensure optimal service levels continuously met assist special projects assigned education associate science health administration el centro community college city state usa health administration state skills skills microsoft suite proficiency rightfax ventura lotus notes 10 key sight data entry dispatch collections customer service sales cash handling | ADVOCATE |
manufacturing technician ops coordinator professional summary apply current education obtain placement agency provides services clients seeking treatment substance useabuse intimate partner violence ptsd professional experience 042017 012015 company name volunteered albuquerque fashion week worked booth displayed business like clothes shoes homeless women men reintegrate workforce walking chiari june 79 2013 help organize charity walk raised money individuals living chiari master practicum perfectly imperfect 242 hours iop substance useabuse treatment program using matrix modality hrt treatment using wexler model treat clients referred agency intimate partner violence seeking safety treatment program geared towards working individuals experiencing possible violence ptsd substance useabuse worked clients group setting helped clients identify led referred agency treatment provided clients necessary skills involving relapse prevention worked clients family members identifying ways user family member work together rebuild broken relationship caused useabuse drugs alcohol worked clients learn skills help move intimate partner violence ptsd substance useabuse practicum internship 208 hours bernalillo county department substance abuse program metropolitan assessment treatment services mats program offers 310 day detox program individuals wanting detox alcohol andor drugs supportive aftercare community sac 6 month transitional living program works individuals trying remain sober program teaches clients life skills support sober living milagro program houses pregnant women trying remain sober program teaches clients life skills child care education worked ciu performing vitals intakes clients preparing enter mats detox provided clients community resources offer substance abuse treatment outside detox shadowed technicians dispensing clients medications updating client files observed community reinforcement approach group sessions ladac practitioners facilitate sac program cyfd practicum 45 hours bernalillo county department substance abuse program metropolitan assessment treatment services mats shadowed technicians working clients detox facility safety center shadowed ladac practitioners performing intakes assessments facilitating group sessions ccp clients 012001 092007 manufacturing technician ops coordinator company name city state certified level 2 ops coordinator wet etch thin films responsible communicating area priorities responsible attending middle shift end shift meetings discuss area strengths weaknesses tool availability 122015 company name participated setting celebration held foster youth mentors family community members assisted participants making creative gift boxes albuquerque turkey trek november 26 2015 provided assistance participant registration ensured runners received hydration passing various check points proceeds event went nmcan building futures foundations october 30 2015 helped provide safe healthy environment foster youth build relationships memories house march 2025 2015 participated clothing drive women children staying house certified level 2 trainer responsible training new hires employees areas equipment responsible maintaining gas equipment entailed mechanical adjustments ensuring proper alignments handing wafers performed test procedures wet etch benches qualify correct amount chemicals used inspected wafers defects incorrect die yield make certain quality product coming tools education training 2015 bachelors social work new mexico highlands university 40 awarded honor roll certificate consecutive terms 2014 associates arts child youth family development social work central new mexico community college city state child youth family development social work 396 deans list academic progress recognition 35 higher gpa per academic term recognized consecutive terms 2012 2014 phi theta kappa honor society members recognized maintaining cumulative gpa 35 higher associates science electronic engineering technology itt technical institute city state electronic engineering technology 396 national honor society member member honor society entire time school 1998 2000 salutatorian recognized graduating second class skills approach agency child care client clients fashion futures mechanical meetings money works quality safety | APPAREL |
international business development manager summary charismatic business professional expertise business development product strategy marketing sales effectively built sales department 10 50 total company revenue 10 year term vastly experienced international distribution development highlights business development inventory management sales analysis forecasting marketing product strategy bilingual englishspanish experience 022010 current international business development manager company name city state identify global product opportunities perform market analysis create product briefs outlining new collections lead crossdepartmental team responsible creating product launch process calendar ensure timely execution clear communication manage special project requests identify value project potential growth market work product development marketing sales execute develop pricing strategy manage pricing model boost brand profitability analyze sales history market trends optimize inventory levels overseas warehouse providing product global partners timely manner resulting lower overhead storage costs produce communicate quarterly key performance indicators kpi reports liaise product development marketing departments regional directors develop new product global consumers develop maintain support 37 international sales distribution accounts 76 countries victorinox swiss army brands analyze sales statistics determine business growth potential drove incremental growth 2m 2014 assist global partners inventory management product training retail promotions resulting higher product margins parties offer proven track record revenue growth year year 8m 34m 10year term grew latin market ground zero top region 3 consecutive years 012004 012010 international sales operations manager supported vp director manage international brands support global network distributors coordinated directly factories thirdparty logistics warehouse operator distributors optimize order flow factories warehouse global markets created updated order templates price lists accounts managed inventory maintain optimal levels worked distributors obtain quarterly monthly forecasts 012000 012004 company name city state oversaw daily operations international department maintained sales product overseas key accounts fulfilled 58 international customer orders quotations weekly 011999 012000 air ocean export coordinator company name city state exported high value goods hazardous materials foreign countries completed international banking documentations sight drafts letter credits ensure payment needed translated documents correspondence conversational translation internal staff clients education 1999 bs degree business administration international business southern illinois university edwardsville business administration international business studied abroad costa rica skills army banking business development clients international sales inventory management inventory levels inventory latin logistics director market analysis market trends marketing market marketing sales materials network pricing pricing strategy product development retail sales sales analysis forecasting statistics strategy translation | BUSINESS-DEVELOPMENT |
passenger services officer professional summary hard working selfmotivated australian professional willing learn develop new skills dedicated organised methodical individual good interpersonal skills excellent team worker active dynamic approach work flexible reliable possess excellent time keeping skills aspiring business professional looking utilize current analytical skills knowledge well develop skills practical fastpaced environment skills customer service specialist friendly calm pressure federal aviation administration faa regulations cabin technologies calm pressure expert problem solver cpr certification multiline phones passion travel work history passenger services officer 112013 072014 company name – city system product training complete systems training amadeus altea customer management system complete product training singapore airlines passenger baggage handling flight checkin checked average 60 passengers per checkin team player helping colleagues achieve targets solve problems meet daily kpis serving customers polite professional manner according singapore airlines standards dispatching flights time included overseeing boarding aircraft demonstrating indepth knowledge key health safety standards used within industry working alongside airline duty officers meet kpis airline standards consistently achieved airline ontime performance standards demonstrated ability handle complex situations within given industry safety measures significantly improved customer experience regularly converting unhappy customers satisfied customers something earned employee month june 2014 international travel consultant 042010 102013 company name – city complete systems training galileo reservations universal desktop client management accounting complete product training customer sales process selling travel products wide range clients helping train new team members key competencies handling customer payments accounting team player coaching colleagues sales process reach store revenue targets adopting business strategies including local store marketing financing dealing customer complaints providing business solutions liaising airline representatives wholesales liaising wholesalers drive sales meet targets achieved consistent revenue growth targets monthly basis repeat client base approximately 60 per cent demonstrated resilience ability upsell products consistently meeting kpis adding value sales significantly improved negotiation skills regularly converting customers point enquiry sale gained self directed learning development problem solving skills corporate travel manager staff developer trainer 082014 current company name – city assisting job sales product systems training new staff members developing staff core competences ensure success researching travel options presenting best deals terms customer requirements ensure bookings reservations processed accurately responding phone enquiries promptly courteously friendly manner filing photocopying general administrative duties building strong relationships clients ability achieve branch team sales profitability objectives selling relevant addons like insurance excursions etc negotiating corporate best rates hotels advising organising visas passports booking rail hotel domestic international air travel monitoring competitor activity order maintain competitive rates complying relevant laws travel business legislation handling high numbers incoming calls direct customers travel trade offering holidays wide variety long haul luxury destinations including indian ocean arabian gulf americas egypt africa far east education bachelor applied science aviation aviation business management current royal melbourne institute technology city gpa gpa 3440 analytical conceptual thinking conscientious approach managing workloads ability handle analyse interpret complex data presenting back based overall analysis made advanced problem solving numeracy skills accomplished communication skills written verbal developed numerous essays presentations · proficiency areas microsoft office including access excel word powerpoint 35 gpa university westminster commencing 3month scholarship university westminster undertaken via distance learning 2011 successfully obtained certificate iii tourism retail sales physics mathematical methods english literature english mainstream chemistry biology 1 2009 parade secondary college physics mathematical methods english literature english mainstream chemistry biology australian tertiary admission rank 8340 qualifications diploma management 1 2012 management skills accounting general accounting approach business solutions business strategies coaching good communication skills communication skills oral computer literate client management clients customer service skills data entry dispatching english essays fast financing leadership skills managing marketing mentor access excel microsoft office powerpoint word negotiation organizational presenting presentations problem solving problem solving skills problemsolving skills retail sales safety selling sales scientific self motivated team player time management written additional information nationality australian visa tier 5 youth mobility exp 2472016 note eligible eu passport | AVIATION |
project coordinatorsite acquisition construction professional profile skilled project coordinator bringing extensive background site acquisition construction organized resourceful detailoriented exceptional planning decisionmaking abilities experience september 2015 current company name city state project coordinatorsite acquisition construction process purchase order requests issue purchase orders track pay point deadlines job sites order ensure financial deadlines met true sites ensure pass client auditor review prior actualization site acquisition project milestone maintaining score 99 rating client assist project manager daily basis compiling reports reconciliation budget reports manage budget job costing 600 projects date participate weekly meetings customer via telephone conferencing attend semiweekly meetings client handle tasks ordinary daily basis current job responsibilities include data entry require perform site acquisition related tasks daily ms office norad oracle nsite filenet share drive rem april 2013 march 2015 company name city state construction coordinator ii download check closeout documents accuracy change naming convention document order comply clients standards download check closeout photos ensure required photos correct submitted upload closeout documents photos clients database assist project managers site audits ensure accuracy work vendors daytoday basis collect missing incorrect documents photos process documents photos 1000 job sites necessary assist change order department processing vendor change orders collaborate scoping department ensure change orders accurate operate team member order meet exceed client deadlines november 2004 april 2013 company name city state administrative assistantoffice manager provide high level administrative support president vice president plan organize daily operations order ensure projects schedule process payroll weekly adp handle accounts receivable accounts payable maintain books five companies include reconciling checking credit card accounts quickbooks create maintain budget reports tracking expenses job site place orders materials needed job sites necessary prepare upload closeout documents photos job site make travel arrangements personnel education university incarnate word city state bachelor arts university texas city paralegal certificate skills accounts payable accounts receivable administrative support adp budget credit client data entry database filenet financial job costing materials meetings ms office oracle paralegal process payroll personnel quickbooks reconciling telephone make travel arrangements | CONSTRUCTION |
r healthcare customer service representative summary customer care representative position customer relations experience fully utilized improve customer satisfaction enhance company brand name skills telecommunications knowledge strong problem solving ability high customer service standards active listening skills customer service expert telecommunication skills reatail corporate microsoft office proficiency time management excellent communication skills strong problem solver hipaa compliance type 60 wpm experience healthcare customer service representative company name oct 2011 current handle inbound calls customers inquiries questions regarding health insurance wellness programs prescription plans help provide best solutions customers health financial wellbeing assist program development new products andor services process onetime checking credit card phone payments evaluate information options select alternative best meet requirement issues presented custodian company name may 2010 dec 2011 ensured spaces prepared next day taking trash tidying furniture dusting surfaces swept mopped floors vacuumed carpets washed sanitized toilets sinks showers restocked disposables secured facilities operating hours locking doors closing windows setting alarm customer service manager may 2004 may 2011 analyzed statistics compiled accurate reports recruited mentored developed customer service agents nurtured environment excel encouragement empowerment kept accurate records documented customer service actions discussions provided services customers cashing checks issuing money orders assisting refunds sending receiving money grams supervised 20 employees time enforced company regulations delegated daily assignments education training diploma general educational rowancabarrus community college general educational training onboarding healthcare customer service optum received certification training new hires enter customer service roles | HEALTHCARE |