TrainingDataPro/customers-reviews-on-banks

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Kyle	31.08.2023	Magnolia, TX	merrick_bank	5	Very easy to use to view statements and make online payments. Your representatives have been courteous and helpful when I have called with a problem. And when there have been questionable charges on my account I have been contacted immediately. I would definitely recommend Merrick Bank to other family members and friends!	null
Julicia	23.08.2023	Columbus, GA	merrick_bank	5	Merrick Bank has always been good to me for business. I can rely on Merrick Bank to make sure I have a great Banking experience. Merrick also rewards me with credit increases when they see that I have been credit responsible customer. I'm pleased with their service. I would recommend Merrick Bank to anyone who's also looking to build their credit.	null
Karen	2.06.2023	Marrero, LA	merrick_bank	4	Times are tough for everyone and I have worked very hard to get my credit restored. Due to BOA antics I had to file for bankruptcy twice in 6 months and both times I asked to withdraw and the judge did so and recused both. However, I have written to bureaus several times for it to be removed from my file to no avail. Because of this I have a higher interest rate and I have to accept it until that is removed from my credit file. All in all, I am grateful for the credit line to rebuild my credit. I have always made payments on time and more than minimum due. Thank you.	3
Brent	29.03.2023	Moultrie, GA	merrick_bank	5	I can not asked for a better Credit Card Company, Merrick Bank has been the PERFECT situation for me and I am truly grateful to be a customer and to be a part of beautiful customer service that you give. I NEVER had to call to asked for a credit increase and anytime I had a problem with anything you guys ALWAYS took completely great care of me. I want to say thank you and keep up the wonderful work. I wished you had a bank that I could deposit money into because Merrick Bank would my personal bank and I will do ALL my transactions to you.	3
Sharon	23.11.2022	Burnham, IL	merrick_bank	5	Updated on 02/10/2023: I was happy to sign for a new credit card by Merrick to continue to grow my already good credit score of 730. Merrick sent the card, I used it and made my first payment right away. I used it the second time and wasn't aware when payment due dates. I noticed a huge drop in my score of 79 points, that was listed to Merrick said I had a late payment,...but I never received a payment due date. I immediately paid the balance of $190, called them and customer service rep. said my due date is the 9th every month. But it was listed Nowhere on the original paperwork I was sent with the credit card. I wrote a letter asking them to delete the late payment on my credit and I'm Still Waiting for that correction to my credit score!	3
Michelle	18.11.2022	Frankston, TX	merrick_bank	4	Overall I enjoy the card and use it over most of my other cards, my husband had one and I he was very happy with it. They always followed through with increases as mentioned when signing up or applying for card. He uses his quite often also. I applied and was approved and got my first increase like they said I would, I never miss a a payment and pay early but for whatever reason my increases stopped for no reason. I have waited thinking I was off on when I would get one but still nothing. Either way it's still a great card. I use it often. It offers cash back and is accepted anywhere I shop online or in store and it's secure. Have never once had hacking issue or fraud charges.	4
Meredith	30.09.2022	Pinson, AL	merrick_bank	5	What started out as a not so good experience turned out to be excellent. After about 4 tries to get a rep I finally got Omar. He is the epitome of what a customer service rep should be. He was courteous, knowledgeable, and helpful. Whomever the HR person that hired him take a bow and be on the hunt for more. Omar represents Merrick Bank well. He restored my confidence in your services. If I ever need customer service again, Omar is the only way that I would like to talk to, even though I know that will probably be an impossible task. Take a bow Omar, you are an original.	4
Darrell	6.09.2023	Rocky Mount, NC	merrick_bank	5	Absolutely wonderful. Definitely recommend this card to anybody. Absolutely no issues with it and great service all over. Really glad I chose to get this card and hope to continue using it for a very long time. I have no complaints at all. You can use the card all over and it's widely accepted. It has nice designs and I've had no issues.	null
Lisa	6.09.2023	Bradley, FL	merrick_bank	5	I have been a Merrick customer for about a decade now. There has never been a problem, dispute, or even a call to customer service. In this day and age, that is phenomenal. Truly happy with this company and have recommended them to many friends. Thank you for your continuing service.	null
Frank	6.09.2023	Berkeley, CA	merrick_bank	5	I have only been with MB a short while, so my experience is limited. But everything is going seemingly well. The information I receive is timely and my card records are always up-to-date. I would recommend MB to friends, and I hope that we will enjoy a lifetime relationship. Thank you.	null
Morgan	6.09.2023	El Dorado, AR	merrick_bank	4	Haven’t been with you that long. So far so good. I guess it’s my fault for not reading over my agreement and accepting guidelines. So I think I was late on first payment. Which unfortunately I really could have used a higher credit limit. All in good time I guess.	null
Nunzio	6.09.2023	Springfield, MA	merrick_bank	3	Satisfied with experience. I would like a greater credit line, considering the length of time I had the card, also, I believe that the annual fee should be removed. I like the credit card and continue to use it, but, the credit line leaves something to be desired. It would be nice to receive a credit line increase of $5,000.00 or more.	null
Beverly	5.09.2023	Georgetown, DE	merrick_bank	5	I needed assistance freezing a misplaced card and the service advisor was super helpful. The service advisor also explained how to go into the account and remove the freeze when necessary so, I didn't need to call back. It was easy going back to unfreeze the card as well. The service provided was excellent.	null
Nicolas	1.09.2023	Mansfield, CT	merrick_bank	5	I have been very happy with Merrick Bank. I would recommend Merrick Bank to friends and family. I have not had to call for customer service or needed any help as the app is very clear and most of my questions I have had have been answered in the FAQ section.	null
Edwin	1.09.2023	Lyons, IN	merrick_bank	1	When I called to find out what to do when I had charges on my bill that I didn’t make. I was angry, I was then transfer to an agent. I was put on hold and told to wait for the next available agent. It was 30 mins so I waited 35 mins. At that time I hung up without talking to anyone.	null
Christopher	31.08.2023	Williston, ND	merrick_bank	2	Was promised double my credit amount. I’ve made on time payment. I requested an increase and got $200 increase. My limit was $600. Just false promise of the reason I signed up. I called about it and it’s because my autopay glitched and didn’t pull out of my account like it was supposed to. So I made on time payment for 6+months. And I got $200 increase, not the double. It’s just poor experience especially when I’ve paid on time and have used the card. Also you would NOT get rid of the late payment. Even though it was an issue with your system.	null
Raymond	30.08.2023	Greenwood, IN	merrick_bank	4	The relationship between myself and the company is still new. Decent start to the credit line and I will patiently wait for the credit line to be doubled within 1 year per the agreement. If that does happen I will keep my end of the deal and make all payments on time and promote the company with even more positive reviews.	null
Aaron	30.08.2023	Saratoga Springs, UT	merrick_bank	5	Merrick is very transparent about your credit and billing and also offers solid advice on rebuilding your credit. The interest rate for me wad fair and they even tell you about keeping your spending on the card under 30 percent to help with your credit. I highly recommend merrick bank to anyone looking for a good credit card which also rewards you for paying on time.	null
Jamaal	30.08.2023	Edison, NJ	merrick_bank	5	Their app is very easy to use and comes with a free fico score review every month. Talking to their customer service is also usually very easy. You can apply for a credit increase every 6 months. If you're on time with your payments they may increase your credit line automatically within that period.	null
Coral	30.08.2023	Arlington, TX	merrick_bank	5	Very helpful personnel on phone and in person. Love I can transfer money to family with a couple clicks. I appreciate the ability to make an appointment if need be and not wait for a opening to discuss account. I also like how close it is if I need to talk or do business.	null
Joyce	30.08.2023	Bethel, CT	merrick_bank	5	From the beginning I've had a good response from them. My initial card was approved quickly and sent quickly. Just recently, they reported to me charges that were suspicious. They weren't mine so they quickly restored them and VERY quickly, I got my new card. I'm happy with them. This is me, no incentives to write it.	null
Mark	30.08.2023	Lawrenceville, GA	merrick_bank	4	Had a few fraudulent charges appear and they handled it immediately. Thanks. Canceled my card and sent a new one that I received in 5 days. Overall in the past 5 years I've received plenty of help when needed. I changed address recently and it was handled by a well spoken professional person. Again thank you.	null
Shirnale	24.08.2023	Rocky Mount, NC	merrick_bank	5	The website is very easy to use and easy to find what you are looking for whether it be to enroll in paperless billing or make a payment. The payment process is very easy and quick and it is painless to update payment information if changing a bank or using a new checking or savings account.	null
Cleo	23.08.2023	Charlotte, NC	merrick_bank	5	Very wonderful experience since I've been a member. Keep up the great job. I've shared my experience and referred several people to the bank. My customer support experience is just as great each time I have called which makes things a lot easy to enjoy.	null
Scott	23.08.2023	Cornwall On Hudson, NY	merrick_bank	4	Merrick Bank card has been good for me. I get periodic increases due to my pay history and great standing. The app is helpful and easy to use. I have only two concerns / complaints. 1. My card is broken and the app will not let me order a replacement one. 2. When I call the 800#, it does not give me an option to speak with anyone. Have NEVER been able to get ahold of a live person.	null
Sue	23.08.2023	Redondo Beach, CA	merrick_bank	5	Merrick was the first bank that allowed me the chance to rebuild my credit after an unfortunate business bankruptcy. They even raised my credit limit because I've kept my payments on time. The only thing I'm sad about is that they changed the Visa to Mastercard. I'm very grateful to Merrick Bank.	null
Julie	23.08.2023	Smyrna, DE	merrick_bank	1	Every time I try to make a payment with my card it takes the money out then puts it right back into my account and shows that I haven't paid. I make my payments early every month and it doesn't show that I make any with your company! I don't like that especially because it brings my credit score down.	null
Gary	21.08.2023	Urbana, IL	merrick_bank	2	I like the ease of how my bill has been easy to pay online and I appreciate the credit line increases. But what I HATE is dealing with overseas call centers for customer service. I don't understand how you guys cannot use US BASED call centers because when I first started with you guys that's who I talk to but then they told me that you guys opened up overseas call centers instead as an option which should have never been done-- I don't understand them and it frustrates me when the US BASED call center worked great before and made your company stand it and I told my friends about your card during that time but since then I have that bad decision to open up foreign base call centers I have not mentioned your card to anyone.	null
Kyriaki	16.08.2023	Mount Pocono, PA	merrick_bank	5	It has been an absolute pleasure to have this card! When things went sour in my life the representative was there to assist and find me a solution!!! You are the BEST!! I appreciate the limit increase as well!! The representatives are very welcoming. Professional, courteous and understanding! I sure am Happy I have them by my side.	null
Shawn	6.08.2023	Punxsutawney, PA	merrick_bank	5	Been very happy with this card from the day I got it until now. So keep up the good team work. Plus if any friends all about wanting a good credit card I will tell them right away about the card I have now. And all the features you can get out rewards you can earn by using the credit card.	null
James	5.08.2023	Hayward, CA	merrick_bank	5	Very pleased with Merrick Bank MasterCard. I'm kept posted to my phone on my balance. I get my statements on time by email and to my phone. When I disputed charges to my card it was handled in a professional manner. My card was canceled at that time and a new one was shipped to me in a timely manner.	null
Sherri	4.08.2023	North Port, FL	merrick_bank	5	Very pleased with my Merrick Bank Card. Just wished the interest rates were a bit lower with the way the inflation is. Would recommend this card to anyone looking for a good card to help them through these tough times and the future. Automated system is easy to navigate through. Customer Service is AMAZING also..	null
Kama	4.08.2023	Kingston, WA	merrick_bank	5	I have never had any issues with this card, they have done everything they claimed they would do which was raise my credit score and increase my credit limit with time. I have recently been talking to my daughter about getting this as well as soon as I figure out how.	null
Chuck	4.08.2023	York, PA	merrick_bank	4	Merrick helped me with my credit score and also didn't take forever, like other credit card companies to increase my credit line. I would recommend this company to my friends and family. If anyone does acquire a card I would suggest downloading the Merrick app. It's convenient and easy to use to make payments.	null
Jean	4.08.2023	Beaverton, OR	merrick_bank	5	You guys are great. I went to a donut place and was overcharged and my donuts were horrible and after many attempts at trying to get my money refunded from the store and being hung up on by the manager I was frustrated and thought I was gonna take a loss but thanks to your helpful customer service my money was credited back quickly to my account. I will not only continue to keep my card with you but I will recommend you to friends and family.	null
Brenton	4.08.2023	Verona, PA	merrick_bank	5	Easy to use and great customer service. Can look at FICO SCORE and the app is super easy with a quick glance option to enable to see your availability, amount spent and total limit. Information is secure, and low APR/ interest on transactions. Never had an issue with the card! I would recommend to anyone to get this card!	null
Mona	4.08.2023	Ojai, CA	merrick_bank	5	I might not recommend to friends because they can get lower interest rates and I cannot. So maybe if the right person came along. I took this card because you let me. At a significantly higher interest rate. But as far as service, it's been very nice. I'm very glad to have this card.	null
Stephanie	4.08.2023	Walla Walla, WA	merrick_bank	4	I am fairly happy with Merrick Bank, great customer service, always super helpful when I need to contact a consumer representative. My only wish is there was a faster way to increase my credit line, like an auto 3 to 6 month increase or a way to increase our levels to bypass the monthly service fees, these can be quite annoying when you pay your card off and then get another bill for $4.00.	null
Rhonda	4.08.2023	Quincy, MA	merrick_bank	5	I've only been a customer of Merrick for 2 months so far and I've had zero issues. I'd definitely recommend to a friend. It's even no hassle to pay the bill. So many places don't accept prepaid debit cards to pay bills but Merrick Bank does as some of us do not have regular bank accounts. It makes it so convenient.	null
Tonya	4.08.2023	Cleveland, OH	merrick_bank	1	I’ve had Merrick for about 5 years, for the last year my card had a block on it due to suspicious activity. I was working 80+ hours a week due to staffing issues around this time and wasn’t able to get the information together that they needed. About a month ago I was able to call them, get them the information and they unblocked my account. Today I received a letter stating they closed my account due to inactivity and it was not allowed to be reopened. I had no balance on it, I was never late with my payment up until it was blocked I used it regularly and that’s how they treated me (they didn’t even give me a warning that it would be closed). When I called, I was treated like I was this horrible person. I won’t use this bank again! I honestly have better credit cards than Merrick Bank, it’s just the point that this is how they treat their customers that pay on time.	null
1042	3.08.2023	Palm City, FL	merrick_bank	1	I've been a customer for more than 7 years with this company. I received a letter yesterday stating that my account had been canceled due to no activity. This was done with no warning whatsoever and will have a negative affect on my credit rating I currently have good credit. I called the representative with absolutely no help from him and he agreed that they should send out warning letters that your account will be in risk of being canceled if you did not use your card. I've never had this happen in 40 years of having credit and credit cards from other companies. Everyone needs to be aware of hidden policies that these companies have.	null
Barton	28.07.2023	Alamo, CA	merrick_bank	2	Wait times for customer service can be extraordinary long and unreasonable. Fraud department needs to transfer you back to customer service to finalize a report and you may not get through. No access from abroad to app or desktop site. Just doesn't ever load.	null
Sandra	27.07.2023	Gainesville, FL	merrick_bank	3	In the month of May, a credit card was sent, but I never received it. I requested another, which I got in July. When I tried to use it, I found out it was blocked. After complaining about that, I was told I had an outstanding balance. How can that be?	null
Sherrie	26.07.2023	Harrison, OH	merrick_bank	5	I find working with with them very easy. They're always very informative and pleasant to speak to. Yes, I would recommend to friends and family! I'm very glad to have my credit card with them. I wasn't sure I wanted another credit card, but after I got it, I've been very happy with it!	null
Ernestine	26.07.2023	Sunbury, NC	merrick_bank	5	In my experience with Merrick Bank during the time that I have been a customer I've gotten nothing but great service. The way I've handled my business has continually been rewarded and I'm very satisfied. I've not had any type of problem that I can think of.. All I can really say is that it's a great card to have in your wallet. My husband also enjoys the benefits of his. I'm not sure what else I can say except thanks for the opportunity you have given us both.	null
Jacqueline	26.07.2023	Memphis, TN	merrick_bank	5	Would definitely recommend Merrick Bank. I Love Merrick bank because you get incentives for using your card wisely and you get an increase on your card for paying your bill on time. It's a card you can use for paying bills, purchasing gas, buying groceries or whatever your every day needs might be. Definitely would recommend to a friend.	null
Rhonda	26.07.2023	Columbus, NE	merrick_bank	5	The card is easy to use and I've never had an issue using it anywhere. The App is easy to use and understand when checking your balance of available credit, when looking up purchases and when making payments. I love this card and would recommend it to friends and family.	null
Peggy Lynn	26.07.2023	Cleveland, OK	merrick_bank	5	All was polite and friendly. Knows the rules and policies and procedures. Can help you with any and all problems. I like the ability of the workers that know their job and can help me with any and all problems that might come up. I would highly recommend you and your employees as very hardworking crew.	null
John	26.07.2023	Pico Rivera, CA	merrick_bank	5	Yes, This card is helping to re establish my Credit and gain self dependence once again. It was offered to me and approved when I needed help the most and I do appreciate it and I am going to keep this account for a long time to come. Great customer service and website along with the app for your phone.	null
Dhane	26.07.2023	Spanaway, WA	merrick_bank	5	Been a great card so far, trying to get my score back up to snuff, Merrick Bank approved me when others would not, I use the card when I need to and pay it off asap, it’s been great to have it when I need it. Can’t wait until my limit goes up so I can use it for larger purchases.	null
Robert	24.07.2023	Avon Lake, OH	merrick_bank	5	To this point I have had nothing but good experiences in my dealings with Merrick Bank. I have a credit card through them and have had nothing unexpected present itself. Based on my interactions I would feel comfortable in recommending Merrick to others. Transactions are seamless and their app is easy to use while being convenient.	null
Pamela	23.07.2023	Port Leyden, NY	merrick_bank	5	I’m very happy with Merrick. I would recommend this card to all friends and family. Thank you for doing business with me. They even gave me an increase after paying on time. I plan on closing many of my other cards, but Merrick I will definitely keep. Thank you again.	null
John	22.07.2023	Barnesville, PA	merrick_bank	4	The online process is great! The problem I have is the card is not recognized when paying at the pumps for gas. The reader has a hard time identifying the account #, it takes many attempts to get it to work! Sometimes I just use a different card. I know this is something I should call customer service about, just can't find the time.	null
Beverley	22.07.2023	Chicago, IL	merrick_bank	5	It is a good card to have in your wallet and I never had any problems using the card. The card is a great card to use anywhere in the us and out the country. I don't leave home without this card at anytime. Good card to have in your possession.	null
Deborah	22.07.2023	Alvin, TX	merrick_bank	5	I wish there was a limit increase button on the website. My husband has his card nearly two years and has never had a limit increase. Is there a reason for this exclusion? Other than that, I love this card. The customer service department is great as well. I would recommend it to a friend.	null
Charlotte	21.07.2023	Waveland, MS	merrick_bank	5	I am very pleased with Merrick Bank and the ease of navigating through my account on line. I am pleased to recommend Merrick Bank to anyone asking about my experience. Merrick was the first company to help me rebuild my credit with a starter $300 account. This was the first step leading me to now have as much as $5,000 and $10,000 lines of credit available at a couple of institutions. Thank you Merrick for the helpful re-start.	null
Ethel	21.07.2023	Liberty, MO	merrick_bank	5	I have been very satisfied with the service from Merrick Bank. I have never had a problem, everything works perfectly. Statement comes in a timely manner and can be paid online. Statement is received online so no need for checks in the mail. I like the security of no paper to shred or any mail to be lost or stolen.	null
REBECA	20.07.2023	West Jordan, UT	merrick_bank	1	Largest 2022. I have available credit $769.00 according to ATM withdrawal Failed attempt. They are on my credit as delinquent as well an account opened 16th and account opened 17th. I only had one account.	null
Jose	14.07.2023	Simpsonville, SC	merrick_bank	5	I love my Merrick credit card. It's the best one of several of my credit cards because of its cash advances and credit limit. Thank you Merrick. For the outstanding job and your app is easy to use and very convenient. I use it all the time and some time I take advances to help me pay other bills that I need to pay off in cash.	null
Jorge	13.07.2023	Tucson, AZ	merrick_bank	1	You guys are thieves and I hate this company and I'll never recommend it to NO ONE. THANK YOU FOR NOTHING BUNCH OF THIEVES and I hate to call you guys coz it's nothing but machines answering the phone so you guys suck donkey.	null
Joseph	13.07.2023	Sacramento, CA	merrick_bank	5	Merrick gave me the opportunity to show I am in a better financial situation. I didn’t disappoint them and got an increase within six months! They helped me get back. I’m on my feet. I would strongly refer them to others in my situation and look forward to a continued relationship with them. Thank you Merrick Bank for being my financial partner.	null
Michael	13.07.2023	Fort Lee, NJ	merrick_bank	2	This can't happened to a customer. I spoke to a representative customer service a few days ago. I think it was the 7 or the 8 of July try to fix the problem about fraud in my account, I told him it wasn't me who did this transactions for $39.99 and $12.99 and the last one for $39.99 again. I think it was a Fraud department Representative and he transfer me to a new card department and that's when the nightmare started and I was waiting forever. Nobody pickup the phone for an hour and then somebody pick up the phone and I said hello and then they hang up the phone on me. I felt insulted by a Merrick Bank representative. Now I need a new credit as soon as possible. It should be more representatives working in that department. And that's the reason the I am unhappy with Merrick Bank, please kindly send me a new credit card, any question call at my cell # or email me at .	null
Allen	12.07.2023	Hobart, IN	merrick_bank	5	I was happy when I signed up. I use your card often and I'm very happy with it. I originally had a little problem but it was just because of some stuff that I had to change because of a phone number. Other than that everything has been great and I'm very happy with your service.	null
Lawrence	12.07.2023	Albuquerque, NM	merrick_bank	5	Have had an account with Merrick Bank for several years. Have been very happy with the service, communication and benefits that Merrick Bank has provided. Would definitely recommend Merrick Bank to anyone in the market for a financial institution. Whether it is for a credit card savings or checking account or a loan.	null
Woodie	12.07.2023	Mobile, AL	merrick_bank	3	When I accepted your card, I did so thinking that I would get a decent credit line increase, if I paid in a timely manner. Keeping my balance at 30% doesn't allow me to do much of anything when I'm traveling. If I had to do it all over again, I would not have accepted your pre approval..	null
Darren	12.07.2023	Wichita, KS	merrick_bank	2	It takes several days to get a notification that my card has been used for a purchase. I have other credit cards with other banks and I get notifications in a few seconds after I make a purchase. When it takes days to get notification from Merrick Bank I have to think to myself, did I make that purchase or does someone have my account info and making unauthorized purchases. So if Merrick Bank could speed up how long it takes to get notification of each purchase that would make me give a 5 star.	null
Ricardo	12.07.2023	Tucson, AZ	merrick_bank	5	Easy card to get, although expensive. I would suggest you offer incentives to those who pay on time, like annual fee waiver, you are already getting an incredibly high interest rate, perhaps those who pay on time, get a rate reduction as an incentive to stay on target, the credit bureaus are not so generous.	null
Melissa	12.07.2023	West Seneca, NY	merrick_bank	4	I actually really like my Merrick Bank Card. I like the fact that I can see my credit score and review ways to improve it. But if I could add something to make it a 5 star rating, it would definitely be to add some type of rewards program to the account. This would give me the incentive to use it more. Everything else is great.	null
Rino	12.07.2023	Newbury, OH	merrick_bank	3	High interest rates. Yearly fees don't help. Hard to pay down. Interest rates never gone down and never missed a payment but yet Interest always stays high. Will be trying to get it paid this yr and move on. The yearly fee is a pain. You would think it would be dropped but it doesn't look like it will ever be.	null
Elaine	12.07.2023	Whitman, MA	merrick_bank	5	Merrick Bank is the best bank ever. They gave me credit when most wouldn't. I had unknown charges on my account and they helped me get it straight and I am forever grateful. When I talk to people on the phone they are so kind I feel like I'm talking to a friend. I think this bank deserves 10.	null
Rita	12.07.2023	Douglasville, GA	merrick_bank	1	A complete nuisance with all your ads just to try to pay my bill. I was on the phone for over 30 minutes just trying to pay my bill. It should not be this hard. I had to press the pound sign so many times. Why?Why?Why? Your special offers are horrible.	null
Cindy	6.07.2023	Wiggins, CO	merrick_bank	5	Great Service. Easy to work with. No problems on trying to get payment in. I've had great service with him. As long as I've had them I would recommend you guys to everybody else that I know that does not have your card. Great! Increases when you don't expect them.	null
Nadine	5.07.2023	Farmington, NM	merrick_bank	3	Don't use it like I use to, only when I really do need it. So not much to say on that. Just trying to pay it down to a reasonable amount owed. I like my choice of pictured card.. Don't care for the color. Thank you.	null
Ladawn	5.07.2023	Mustang, OK	merrick_bank	5	Very easy to access app. Decent credit line to start with. They reward you with good payment history! Communication emails with payment made and statements available. Their app is extremely easy to use. I just can't say enough about Merrick Bank, they just make everything so easy. When life is busy you don't have time for frustrating apps, etc and with Merrick Bank you don't have to worry about that!	null
Ladon	5.07.2023	Laplace, LA	merrick_bank	4	My husband and I were out of town on June 29, 2023, this was 2 days before my Merrick credit card payment was due. I panicked because I was used to making the payment online, and I remembered I did NOT bring my laptop with me. I decided to call Merrick to make the payment on the phone. The representative that answered my call was very professional, pleasant, and very helpful. Keep up the good work.	null
Aleta	5.07.2023	Norwich, CT	merrick_bank	5	I am and have been very pleased with my Merrick Bank credit card. Since I have never needed to contact a customer care person, I don't know how accessible, live or immediate customer service is. I would hope this service is available. The APP, however, is easy to use, and making payments online is as well. It is.	null
Mallorie	5.07.2023	Danvers, MA	merrick_bank	2	The interest rates that Merrick Bank charges should be reviewed carefully. They start off with a low interest rate then gradually increase it even with excellent credit and no missed payments, a 30% interest rate on purchases is unreasonable and ridiculous. Merrick Bank should reward excellent customers. Instead they continue to increase the interest rates every time there a flux in rate hikes. This is not good business.	null
Donna	3.07.2023	Swannanoa, NC	merrick_bank	5	I happen to love how Merrick Bank does business- They are very customer service oriented and always a phone call away. I like that they increase credit availability at random and is fair about it- I also like using Merrick Bank card - It’s my go to MasterCard and like that it’s safe to use anywhere.	null
Roland	3.07.2023	High Point, NC	merrick_bank	5	I would recommend a friend. I give you guys 5 stars. I have been very pleased with my experience with Merrick Bank. Look forward to a long lasting relations and my wife has been pleased with your service. You gave me a card at a time when I was rebuilding my credit and you gave me a chance.	null
Larry	1.07.2023	Columbus, OH	merrick_bank	5	This card is well recognized when I use it. It has great customer service, and makes me feel like I am a valued customer! I love the card as well as doing business with this bank and highly recommend it to all my friends and strangers alike. If you do not have this card then get on the ball and get on- you are missing out!	null
Tara	30.06.2023	Aurora, CO	merrick_bank	5	I love my Merrick Bank credit card and the company. I have not had any issues and if I have needed to make contact with them; they are always helpful and courteous. My account is reviewed on a regular basis and I am given increases to show how well I manage the card.	null
Faye	30.06.2023	Ozark, MO	merrick_bank	4	My time has been good and have enjoyed using my card since I opened my account with your company. Would like to see a credit increase more often for on time payments as an incentive. My service has always been good and helpful whenever I need to check on my account. Thank you.	null
Virginia	30.06.2023	Corpus Christi, TX	merrick_bank	5	It was easy and simple to use your web site to make my payment online. I would recommend using the web site to anyone who has a credit card with you. I have used your website every time that I need to pay my credit card bill and it was so easy for me. After making my payment online with you I received my credit immediately and received a confirmation right away. I would recommend your bank services online to anyone who has an account with you.	null
Patricia	30.06.2023	Renton, WA	merrick_bank	5	I am happy with the service. I love the telephone banking. My payments are processed quickly and get my updated information by the next day. My statements arrive on time. When I have dealt with a representative, they were helpful and knowledgeable. I like that there is no membership fee, also my account is closely monitored.	null
Paul	30.06.2023	Plano, TX	merrick_bank	1	Beware of Merrick Bank business tactics. First, if you schedule a payment on their website, they will hide the scheduled payment from you on their website in an effort to get additional payment. Second, if you enroll in automatic notices, they will NOT send you reminders so they can hit you for late fees. Third, their monthly fees, even if you have no balance, is usurious and should be prohibited.	null
Rachel	23.06.2023	Denison, TX	merrick_bank	5	This credit card, by far and large, has been the easiest card to have and manage. I got it to help repair/build my credit and they have given me credit limit increases without me having to ask for it. I don't get spam emails, no one calls me about anything, I get text reminders if I need them and the app is super easy to use. I haven't had a single issue to date, I'm really glad I got this card.	3
Luis	22.06.2023	Bakersfield, CA	merrick_bank	5	Love this card, one of THE best cards I own. Quick and easy and the fact that they raise your limit makes it that much better. I’ve had this cards for over 2 years and my and never once had any issues. Will refer this card to everyone I know.	null
Anchulita	22.06.2023	Antioch, CA	merrick_bank	5	This is an nice credit card to help build your credit to start off with. I'm pleased with it. No problems it. For a Mastercard it works out good in many places. I would recommend to people starting their credit.	null
Elsie	21.06.2023	Burlington, NC	merrick_bank	5	The Merrick credit card was the first card that I got and I’m very satisfied with it. Always got what I needed and wanted with the card. Praises To My Lord! Thank you Merrick. I surely would recommend the Merrick Credit Card to friends! It’s a credit card I can use anywhere and any time. Thanks again Merrick Bank!	null
Beverly	16.06.2023	Oklahoma City, OK	merrick_bank	5	I have had a remarkable experience with Merrick Bank's Credit Card and I am very happy with their professionalism in customer service. I would recommend to a friend. When I had an important question I did not hesitate to call and talk with the necessary department. When I called they helped me fix the issue.	null
Delores	16.06.2023	Spring Hope, NC	merrick_bank	5	I am very happy with the service I have received with Merrick. They have honored everything promised and they continue to provide more services without me having to ask. I highly recommend them to all. Give them a try and you will not regret your decision to give them your business. Your satisfaction is at the top of their list.	null
Suzanne	16.06.2023	Rio Rancho, NM	merrick_bank	5	Best and most responsible credit company I have ever worked with. They only give credit raises as they are earned and so keeping within your means. They have great customer service reps and are quick to resolve any and all issues that may arise during the course of doing business using their cards and services.	null
Maryanne	16.06.2023	Tewksbury, MA	merrick_bank	5	I love everything about this card. The card itself, the website, the app and the live people who answer your phone questions. BEST CARD OUT THERE!! Would recommend to family and friends…and I have. The app is so easy to use to pay my monthly statement. I can find my balance and available monetary limit easily.	null
Julie	12.06.2023	Grafton, OH	merrick_bank	5	Customer service has been outstanding. Any issues I have had with a purchase, they have helped resolve efficiently and quickly. I would absolutely recommend! The fraud department also helped cancel my card immediately when I noticed unauthorized purchases on my account that were not mine. I had a new card & account number in no time. They quickly investigated and fixed my account. Merrick has helped me reestablish credit after a bankruptcy.	null
Wilma	9.06.2023	Catonsville, MD	merrick_bank	5	I received my card and have experienced very positive credit ratings from the use of my card. That's very important in today's times especially now with inflation and the need to rely on your credit card in the place of budgetary challenges.	null
George	7.06.2023	Peachbottom, PA	merrick_bank	5	I can't say anything bad about this card. It's been awesome! From set up, to payments, to service. 5 stars! App is great, easy to use and understand as well as navigate. If you get the chance to get this card, do it.	null
Marilyn	7.06.2023	Bakersfield, CA	merrick_bank	5	When I signed up for an account it was a minimal amount and I didn't really think much of it. They have rewarded me not once but twice for being a good customer. This doesn't happen with other credit card banks. I truly am happy and would highly recommend anyone eligible to apply for a Merrick Bank credit card. Rewarding good behavior, what a concept. . .	null
Tiffany	7.06.2023	Atlanta, GA	merrick_bank	2	I am not sure what factors are considered when issuing a credit line increase but I know Merrick Bank does not compare to other creditors that I have. Any time I have gotten a credit line increase it has been at least $1000 plus they offer cash back and other incentives but Merrick gave me a $200 credit line and doesn't at least offer	null
Ricky	7.06.2023	Morristown, TN	merrick_bank	5	They have always treated me fairly and professionally. I've had someone steal my info and use it. I reported it to Merrick Bank. They fixed the issue and returned my money. They have always been professional. I would recommend them to anyone.	null
Denise	7.06.2023	Scottsdale, AZ	merrick_bank	5	I have been with Merrick Bank Visa card for like 7 years. I love it. They give you increase when you pay on time and do not be late on payments. They are a good new start card. Help build your credit. They report monthly to all credit companies.	null

Kyle

31.08.2023

Magnolia, TX

merrick_bank

5

Very easy to use to view statements and make online payments. Your representatives have been courteous and helpful when I have called with a problem. And when there have been questionable charges on my account I have been contacted immediately. I would definitely recommend Merrick Bank to other family members and friends!

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Julicia

23.08.2023

Columbus, GA

merrick_bank

5

Merrick Bank has always been good to me for business. I can rely on Merrick Bank to make sure I have a great Banking experience. Merrick also rewards me with credit increases when they see that I have been credit responsible customer. I'm pleased with their service. I would recommend Merrick Bank to anyone who's also looking to build their credit.

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Karen

2.06.2023

Marrero, LA

merrick_bank

4

Times are tough for everyone and I have worked very hard to get my credit restored. Due to BOA antics I had to file for bankruptcy twice in 6 months and both times I asked to withdraw and the judge did so and recused both. However, I have written to bureaus several times for it to be removed from my file to no avail. Because of this I have a higher interest rate and I have to accept it until that is removed from my credit file. All in all, I am grateful for the credit line to rebuild my credit. I have always made payments on time and more than minimum due. Thank you.

3

Brent

29.03.2023

Moultrie, GA

merrick_bank

5

I can not asked for a better Credit Card Company, Merrick Bank has been the PERFECT situation for me and I am truly grateful to be a customer and to be a part of beautiful customer service that you give. I NEVER had to call to asked for a credit increase and anytime I had a problem with anything you guys ALWAYS took completely great care of me. I want to say thank you and keep up the wonderful work. I wished you had a bank that I could deposit money into because Merrick Bank would my personal bank and I will do ALL my transactions to you.

3

Sharon

23.11.2022

Burnham, IL

merrick_bank

5

Updated on 02/10/2023: I was happy to sign for a new credit card by Merrick to continue to grow my already good credit score of 730. Merrick sent the card, I used it and made my first payment right away. I used it the second time and wasn't aware when payment due dates. I noticed a huge drop in my score of 79 points, that was listed to Merrick said I had a late payment,...but I never received a payment due date. I immediately paid the balance of $190, called them and customer service rep. said my due date is the 9th every month. But it was listed Nowhere on the original paperwork I was sent with the credit card. I wrote a letter asking them to delete the late payment on my credit and I'm Still Waiting for that correction to my credit score!

3

Michelle

18.11.2022

Frankston, TX

merrick_bank

4

Overall I enjoy the card and use it over most of my other cards, my husband had one and I he was very happy with it. They always followed through with increases as mentioned when signing up or applying for card. He uses his quite often also. I applied and was approved and got my first increase like they said I would, I never miss a a payment and pay early but for whatever reason my increases stopped for no reason. I have waited thinking I was off on when I would get one but still nothing. Either way it's still a great card. I use it often. It offers cash back and is accepted anywhere I shop online or in store and it's secure. Have never once had hacking issue or fraud charges.

4

Meredith

30.09.2022

Pinson, AL

merrick_bank

5

What started out as a not so good experience turned out to be excellent. After about 4 tries to get a rep I finally got Omar. He is the epitome of what a customer service rep should be. He was courteous, knowledgeable, and helpful. Whomever the HR person that hired him take a bow and be on the hunt for more. Omar represents Merrick Bank well. He restored my confidence in your services. If I ever need customer service again, Omar is the only way that I would like to talk to, even though I know that will probably be an impossible task. Take a bow Omar, you are an original.

4

Darrell

6.09.2023

Rocky Mount, NC

merrick_bank

5

Absolutely wonderful. Definitely recommend this card to anybody. Absolutely no issues with it and great service all over. Really glad I chose to get this card and hope to continue using it for a very long time. I have no complaints at all. You can use the card all over and it's widely accepted. It has nice designs and I've had no issues.

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Lisa

6.09.2023

Bradley, FL

merrick_bank

5

I have been a Merrick customer for about a decade now. There has never been a problem, dispute, or even a call to customer service. In this day and age, that is phenomenal. Truly happy with this company and have recommended them to many friends. Thank you for your continuing service.

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Frank

6.09.2023

Berkeley, CA

merrick_bank

5

I have only been with MB a short while, so my experience is limited. But everything is going seemingly well. The information I receive is timely and my card records are always up-to-date. I would recommend MB to friends, and I hope that we will enjoy a lifetime relationship. Thank you.

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Morgan

6.09.2023

El Dorado, AR

merrick_bank

4

Haven’t been with you that long. So far so good. I guess it’s my fault for not reading over my agreement and accepting guidelines. So I think I was late on first payment. Which unfortunately I really could have used a higher credit limit. All in good time I guess.

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Nunzio

6.09.2023

Springfield, MA

merrick_bank

3

Satisfied with experience. I would like a greater credit line, considering the length of time I had the card, also, I believe that the annual fee should be removed. I like the credit card and continue to use it, but, the credit line leaves something to be desired. It would be nice to receive a credit line increase of $5,000.00 or more.

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Beverly

5.09.2023

Georgetown, DE

merrick_bank

5

I needed assistance freezing a misplaced card and the service advisor was super helpful. The service advisor also explained how to go into the account and remove the freeze when necessary so, I didn't need to call back. It was easy going back to unfreeze the card as well. The service provided was excellent.

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Nicolas

1.09.2023

Mansfield, CT

merrick_bank

5

I have been very happy with Merrick Bank. I would recommend Merrick Bank to friends and family. I have not had to call for customer service or needed any help as the app is very clear and most of my questions I have had have been answered in the FAQ section.

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Edwin

1.09.2023

Lyons, IN

merrick_bank

1

When I called to find out what to do when I had charges on my bill that I didn’t make. I was angry, I was then transfer to an agent. I was put on hold and told to wait for the next available agent. It was 30 mins so I waited 35 mins. At that time I hung up without talking to anyone.

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Christopher

31.08.2023

Williston, ND

merrick_bank

2

Was promised double my credit amount. I’ve made on time payment. I requested an increase and got $200 increase. My limit was $600. Just false promise of the reason I signed up. I called about it and it’s because my autopay glitched and didn’t pull out of my account like it was supposed to. So I made on time payment for 6+months. And I got $200 increase, not the double. It’s just poor experience especially when I’ve paid on time and have used the card. Also you would NOT get rid of the late payment. Even though it was an issue with your system.

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Raymond

30.08.2023

Greenwood, IN

merrick_bank

4

The relationship between myself and the company is still new. Decent start to the credit line and I will patiently wait for the credit line to be doubled within 1 year per the agreement. If that does happen I will keep my end of the deal and make all payments on time and promote the company with even more positive reviews.

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Aaron

30.08.2023

Saratoga Springs, UT

merrick_bank

5

Merrick is very transparent about your credit and billing and also offers solid advice on rebuilding your credit. The interest rate for me wad fair and they even tell you about keeping your spending on the card under 30 percent to help with your credit. I highly recommend merrick bank to anyone looking for a good credit card which also rewards you for paying on time.

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Jamaal

30.08.2023

Edison, NJ

merrick_bank

5

Their app is very easy to use and comes with a free fico score review every month. Talking to their customer service is also usually very easy. You can apply for a credit increase every 6 months. If you're on time with your payments they may increase your credit line automatically within that period.

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Coral

30.08.2023

Arlington, TX

merrick_bank

5

Very helpful personnel on phone and in person. Love I can transfer money to family with a couple clicks. I appreciate the ability to make an appointment if need be and not wait for a opening to discuss account. I also like how close it is if I need to talk or do business.

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Joyce

30.08.2023

Bethel, CT

merrick_bank

5

From the beginning I've had a good response from them. My initial card was approved quickly and sent quickly. Just recently, they reported to me charges that were suspicious. They weren't mine so they quickly restored them and VERY quickly, I got my new card. I'm happy with them. This is me, no incentives to write it.

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Mark

30.08.2023

Lawrenceville, GA

merrick_bank

4

Had a few fraudulent charges appear and they handled it immediately. Thanks. Canceled my card and sent a new one that I received in 5 days. Overall in the past 5 years I've received plenty of help when needed. I changed address recently and it was handled by a well spoken professional person. Again thank you.

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Shirnale

24.08.2023

Rocky Mount, NC

merrick_bank

5

The website is very easy to use and easy to find what you are looking for whether it be to enroll in paperless billing or make a payment. The payment process is very easy and quick and it is painless to update payment information if changing a bank or using a new checking or savings account.

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Cleo

23.08.2023

Charlotte, NC

merrick_bank

5

Very wonderful experience since I've been a member. Keep up the great job. I've shared my experience and referred several people to the bank. My customer support experience is just as great each time I have called which makes things a lot easy to enjoy.

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Scott

23.08.2023

Cornwall On Hudson, NY

merrick_bank

4

Merrick Bank card has been good for me. I get periodic increases due to my pay history and great standing. The app is helpful and easy to use. I have only two concerns / complaints. 1. My card is broken and the app will not let me order a replacement one. 2. When I call the 800#, it does not give me an option to speak with anyone. Have NEVER been able to get ahold of a live person.

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Sue

23.08.2023

Redondo Beach, CA

merrick_bank

5

Merrick was the first bank that allowed me the chance to rebuild my credit after an unfortunate business bankruptcy. They even raised my credit limit because I've kept my payments on time. The only thing I'm sad about is that they changed the Visa to Mastercard. I'm very grateful to Merrick Bank.

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Julie

23.08.2023

Smyrna, DE

merrick_bank

1

Every time I try to make a payment with my card it takes the money out then puts it right back into my account and shows that I haven't paid. I make my payments early every month and it doesn't show that I make any with your company! I don't like that especially because it brings my credit score down.

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Gary

21.08.2023

Urbana, IL

merrick_bank

2

I like the ease of how my bill has been easy to pay online and I appreciate the credit line increases. But what I HATE is dealing with overseas call centers for customer service. I don't understand how you guys cannot use US BASED call centers because when I first started with you guys that's who I talk to but then they told me that you guys opened up overseas call centers instead as an option which should have never been done-- I don't understand them and it frustrates me when the US BASED call center worked great before and made your company stand it and I told my friends about your card during that time but since then I have that bad decision to open up foreign base call centers I have not mentioned your card to anyone.

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Kyriaki

16.08.2023

Mount Pocono, PA

merrick_bank

5

It has been an absolute pleasure to have this card! When things went sour in my life the representative was there to assist and find me a solution!!! You are the BEST!! I appreciate the limit increase as well!! The representatives are very welcoming. Professional, courteous and understanding! I sure am Happy I have them by my side.

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Shawn

6.08.2023

Punxsutawney, PA

merrick_bank

5

Been very happy with this card from the day I got it until now. So keep up the good team work. Plus if any friends all about wanting a good credit card I will tell them right away about the card I have now. And all the features you can get out rewards you can earn by using the credit card.

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James

5.08.2023

Hayward, CA

merrick_bank

5

Very pleased with Merrick Bank MasterCard. I'm kept posted to my phone on my balance. I get my statements on time by email and to my phone. When I disputed charges to my card it was handled in a professional manner. My card was canceled at that time and a new one was shipped to me in a timely manner.

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Sherri

4.08.2023

North Port, FL

merrick_bank

5

Very pleased with my Merrick Bank Card. Just wished the interest rates were a bit lower with the way the inflation is. Would recommend this card to anyone looking for a good card to help them through these tough times and the future. Automated system is easy to navigate through. Customer Service is AMAZING also..

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Kama

4.08.2023

Kingston, WA

merrick_bank

5

I have never had any issues with this card, they have done everything they claimed they would do which was raise my credit score and increase my credit limit with time. I have recently been talking to my daughter about getting this as well as soon as I figure out how.

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Chuck

4.08.2023

York, PA

merrick_bank

4

Merrick helped me with my credit score and also didn't take forever, like other credit card companies to increase my credit line. I would recommend this company to my friends and family. If anyone does acquire a card I would suggest downloading the Merrick app. It's convenient and easy to use to make payments.

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Jean

4.08.2023

Beaverton, OR

merrick_bank

5

You guys are great. I went to a donut place and was overcharged and my donuts were horrible and after many attempts at trying to get my money refunded from the store and being hung up on by the manager I was frustrated and thought I was gonna take a loss but thanks to your helpful customer service my money was credited back quickly to my account. I will not only continue to keep my card with you but I will recommend you to friends and family.

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Brenton

4.08.2023

Verona, PA

merrick_bank

5

Easy to use and great customer service. Can look at FICO SCORE and the app is super easy with a quick glance option to enable to see your availability, amount spent and total limit. Information is secure, and low APR/ interest on transactions. Never had an issue with the card! I would recommend to anyone to get this card!

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Mona

4.08.2023

Ojai, CA

merrick_bank

5

I might not recommend to friends because they can get lower interest rates and I cannot. So maybe if the right person came along. I took this card because you let me. At a significantly higher interest rate. But as far as service, it's been very nice. I'm very glad to have this card.

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Stephanie

4.08.2023

Walla Walla, WA

merrick_bank

4

I am fairly happy with Merrick Bank, great customer service, always super helpful when I need to contact a consumer representative. My only wish is there was a faster way to increase my credit line, like an auto 3 to 6 month increase or a way to increase our levels to bypass the monthly service fees, these can be quite annoying when you pay your card off and then get another bill for $4.00.

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Rhonda

4.08.2023

Quincy, MA

merrick_bank

5

I've only been a customer of Merrick for 2 months so far and I've had zero issues. I'd definitely recommend to a friend. It's even no hassle to pay the bill. So many places don't accept prepaid debit cards to pay bills but Merrick Bank does as some of us do not have regular bank accounts. It makes it so convenient.

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Tonya

4.08.2023

Cleveland, OH

merrick_bank

1

I’ve had Merrick for about 5 years, for the last year my card had a block on it due to suspicious activity. I was working 80+ hours a week due to staffing issues around this time and wasn’t able to get the information together that they needed. About a month ago I was able to call them, get them the information and they unblocked my account. Today I received a letter stating they closed my account due to inactivity and it was not allowed to be reopened. I had no balance on it, I was never late with my payment up until it was blocked I used it regularly and that’s how they treated me (they didn’t even give me a warning that it would be closed). When I called, I was treated like I was this horrible person. I won’t use this bank again! I honestly have better credit cards than Merrick Bank, it’s just the point that this is how they treat their customers that pay on time.

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1042

3.08.2023

Palm City, FL

merrick_bank

1

I've been a customer for more than 7 years with this company. I received a letter yesterday stating that my account had been canceled due to no activity. This was done with no warning whatsoever and will have a negative affect on my credit rating I currently have good credit. I called the representative with absolutely no help from him and he agreed that they should send out warning letters that your account will be in risk of being canceled if you did not use your card. I've never had this happen in 40 years of having credit and credit cards from other companies. Everyone needs to be aware of hidden policies that these companies have.

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Barton

28.07.2023

Alamo, CA

merrick_bank

2

Wait times for customer service can be extraordinary long and unreasonable. Fraud department needs to transfer you back to customer service to finalize a report and you may not get through. No access from abroad to app or desktop site. Just doesn't ever load.

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Sandra

27.07.2023

Gainesville, FL

merrick_bank

3

In the month of May, a credit card was sent, but I never received it. I requested another, which I got in July. When I tried to use it, I found out it was blocked. After complaining about that, I was told I had an outstanding balance. How can that be?

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Sherrie

26.07.2023

Harrison, OH

merrick_bank

5

I find working with with them very easy. They're always very informative and pleasant to speak to. Yes, I would recommend to friends and family! I'm very glad to have my credit card with them. I wasn't sure I wanted another credit card, but after I got it, I've been very happy with it!

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Ernestine

26.07.2023

Sunbury, NC

merrick_bank

5

In my experience with Merrick Bank during the time that I have been a customer I've gotten nothing but great service. The way I've handled my business has continually been rewarded and I'm very satisfied. I've not had any type of problem that I can think of.. All I can really say is that it's a great card to have in your wallet. My husband also enjoys the benefits of his. I'm not sure what else I can say except thanks for the opportunity you have given us both.

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Jacqueline

26.07.2023

Memphis, TN

merrick_bank

5

Would definitely recommend Merrick Bank. I Love Merrick bank because you get incentives for using your card wisely and you get an increase on your card for paying your bill on time. It's a card you can use for paying bills, purchasing gas, buying groceries or whatever your every day needs might be. Definitely would recommend to a friend.

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Rhonda

26.07.2023

Columbus, NE

merrick_bank

5

The card is easy to use and I've never had an issue using it anywhere. The App is easy to use and understand when checking your balance of available credit, when looking up purchases and when making payments. I love this card and would recommend it to friends and family.

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Peggy Lynn

26.07.2023

Cleveland, OK

merrick_bank

5

All was polite and friendly. Knows the rules and policies and procedures. Can help you with any and all problems. I like the ability of the workers that know their job and can help me with any and all problems that might come up. I would highly recommend you and your employees as very hardworking crew.

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John

26.07.2023

Pico Rivera, CA

merrick_bank

5

Yes, This card is helping to re establish my Credit and gain self dependence once again. It was offered to me and approved when I needed help the most and I do appreciate it and I am going to keep this account for a long time to come. Great customer service and website along with the app for your phone.

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Dhane

26.07.2023

Spanaway, WA

merrick_bank

5

Been a great card so far, trying to get my score back up to snuff, Merrick Bank approved me when others would not, I use the card when I need to and pay it off asap, it’s been great to have it when I need it. Can’t wait until my limit goes up so I can use it for larger purchases.

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Robert

24.07.2023

Avon Lake, OH

merrick_bank

5

To this point I have had nothing but good experiences in my dealings with Merrick Bank. I have a credit card through them and have had nothing unexpected present itself. Based on my interactions I would feel comfortable in recommending Merrick to others. Transactions are seamless and their app is easy to use while being convenient.

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Pamela

23.07.2023

Port Leyden, NY

merrick_bank

5

I’m very happy with Merrick. I would recommend this card to all friends and family. Thank you for doing business with me. They even gave me an increase after paying on time. I plan on closing many of my other cards, but Merrick I will definitely keep. Thank you again.

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John

22.07.2023

Barnesville, PA

merrick_bank

4

The online process is great! The problem I have is the card is not recognized when paying at the pumps for gas. The reader has a hard time identifying the account #, it takes many attempts to get it to work! Sometimes I just use a different card. I know this is something I should call customer service about, just can't find the time.

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Beverley

22.07.2023

Chicago, IL

merrick_bank

5

It is a good card to have in your wallet and I never had any problems using the card. The card is a great card to use anywhere in the us and out the country. I don't leave home without this card at anytime. Good card to have in your possession.

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Deborah

22.07.2023

Alvin, TX

merrick_bank

5

I wish there was a limit increase button on the website. My husband has his card nearly two years and has never had a limit increase. Is there a reason for this exclusion? Other than that, I love this card. The customer service department is great as well. I would recommend it to a friend.

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Charlotte

21.07.2023

Waveland, MS

merrick_bank

5

I am very pleased with Merrick Bank and the ease of navigating through my account on line. I am pleased to recommend Merrick Bank to anyone asking about my experience. Merrick was the first company to help me rebuild my credit with a starter $300 account. This was the first step leading me to now have as much as $5,000 and $10,000 lines of credit available at a couple of institutions. Thank you Merrick for the helpful re-start.

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Ethel

21.07.2023

Liberty, MO

merrick_bank

5

I have been very satisfied with the service from Merrick Bank. I have never had a problem, everything works perfectly. Statement comes in a timely manner and can be paid online. Statement is received online so no need for checks in the mail. I like the security of no paper to shred or any mail to be lost or stolen.

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REBECA

20.07.2023

West Jordan, UT

merrick_bank

1

Largest 2022. I have available credit $769.00 according to ATM withdrawal Failed attempt. They are on my credit as delinquent as well an account opened 16th and account opened 17th. I only had one account.

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Jose

14.07.2023

Simpsonville, SC

merrick_bank

5

I love my Merrick credit card. It's the best one of several of my credit cards because of its cash advances and credit limit. Thank you Merrick. For the outstanding job and your app is easy to use and very convenient. I use it all the time and some time I take advances to help me pay other bills that I need to pay off in cash.

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Jorge

13.07.2023

Tucson, AZ

merrick_bank

1

You guys are thieves and I hate this company and I'll never recommend it to NO ONE. THANK YOU FOR NOTHING BUNCH OF THIEVES and I hate to call you guys coz it's nothing but machines answering the phone so you guys suck donkey.

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Joseph

13.07.2023

Sacramento, CA

merrick_bank

5

Merrick gave me the opportunity to show I am in a better financial situation. I didn’t disappoint them and got an increase within six months! They helped me get back. I’m on my feet. I would strongly refer them to others in my situation and look forward to a continued relationship with them. Thank you Merrick Bank for being my financial partner.

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Michael

13.07.2023

Fort Lee, NJ

merrick_bank

2

This can't happened to a customer. I spoke to a representative customer service a few days ago. I think it was the 7 or the 8 of July try to fix the problem about fraud in my account, I told him it wasn't me who did this transactions for $39.99 and $12.99 and the last one for $39.99 again. I think it was a Fraud department Representative and he transfer me to a new card department and that's when the nightmare started and I was waiting forever. Nobody pickup the phone for an hour and then somebody pick up the phone and I said hello and then they hang up the phone on me. I felt insulted by a Merrick Bank representative. Now I need a new credit as soon as possible. It should be more representatives working in that department. And that's the reason the I am unhappy with Merrick Bank, please kindly send me a new credit card, any question call at my cell #** or email me at **.

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Allen

12.07.2023

Hobart, IN

merrick_bank

5

I was happy when I signed up. I use your card often and I'm very happy with it. I originally had a little problem but it was just because of some stuff that I had to change because of a phone number. Other than that everything has been great and I'm very happy with your service.

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Lawrence

12.07.2023

Albuquerque, NM

merrick_bank

5

Have had an account with Merrick Bank for several years. Have been very happy with the service, communication and benefits that Merrick Bank has provided. Would definitely recommend Merrick Bank to anyone in the market for a financial institution. Whether it is for a credit card savings or checking account or a loan.

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Woodie

12.07.2023

Mobile, AL

merrick_bank

3

When I accepted your card, I did so thinking that I would get a decent credit line increase, if I paid in a timely manner. Keeping my balance at 30% doesn't allow me to do much of anything when I'm traveling. If I had to do it all over again, I would not have accepted your pre approval..

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Darren

12.07.2023

Wichita, KS

merrick_bank

2

It takes several days to get a notification that my card has been used for a purchase. I have other credit cards with other banks and I get notifications in a few seconds after I make a purchase. When it takes days to get notification from Merrick Bank I have to think to myself, did I make that purchase or does someone have my account info and making unauthorized purchases. So if Merrick Bank could speed up how long it takes to get notification of each purchase that would make me give a 5 star.

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Ricardo

12.07.2023

Tucson, AZ

merrick_bank

5

Easy card to get, although expensive. I would suggest you offer incentives to those who pay on time, like annual fee waiver, you are already getting an incredibly high interest rate, perhaps those who pay on time, get a rate reduction as an incentive to stay on target, the credit bureaus are not so generous.

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Melissa

12.07.2023

West Seneca, NY

merrick_bank

4

I actually really like my Merrick Bank Card. I like the fact that I can see my credit score and review ways to improve it. But if I could add something to make it a 5 star rating, it would definitely be to add some type of rewards program to the account. This would give me the incentive to use it more. Everything else is great.

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Rino

12.07.2023

Newbury, OH

merrick_bank

3

High interest rates. Yearly fees don't help. Hard to pay down. Interest rates never gone down and never missed a payment but yet Interest always stays high. Will be trying to get it paid this yr and move on. The yearly fee is a pain. You would think it would be dropped but it doesn't look like it will ever be.

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Elaine

12.07.2023

Whitman, MA

merrick_bank

5

Merrick Bank is the best bank ever. They gave me credit when most wouldn't. I had unknown charges on my account and they helped me get it straight and I am forever grateful. When I talk to people on the phone they are so kind I feel like I'm talking to a friend. I think this bank deserves 10.

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Rita

12.07.2023

Douglasville, GA

merrick_bank

1

A complete nuisance with all your ads just to try to pay my bill. I was on the phone for over 30 minutes just trying to pay my bill. It should not be this hard. I had to press the pound sign so many times. Why?Why?Why? Your special offers are horrible.

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Cindy

6.07.2023

Wiggins, CO

merrick_bank

5

Great Service. Easy to work with. No problems on trying to get payment in. I've had great service with him. As long as I've had them I would recommend you guys to everybody else that I know that does not have your card. Great! Increases when you don't expect them.

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Nadine

5.07.2023

Farmington, NM

merrick_bank

3

Don't use it like I use to, only when I really do need it. So not much to say on that. Just trying to pay it down to a reasonable amount owed. I like my choice of pictured card.. Don't care for the color. Thank you.

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Ladawn

5.07.2023

Mustang, OK

merrick_bank

5

Very easy to access app. Decent credit line to start with. They reward you with good payment history! Communication emails with payment made and statements available. Their app is extremely easy to use. I just can't say enough about Merrick Bank, they just make everything so easy. When life is busy you don't have time for frustrating apps, etc and with Merrick Bank you don't have to worry about that!

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Ladon

5.07.2023

Laplace, LA

merrick_bank

4

My husband and I were out of town on June 29, 2023, this was 2 days before my Merrick credit card payment was due. I panicked because I was used to making the payment online, and I remembered I did NOT bring my laptop with me. I decided to call Merrick to make the payment on the phone. The representative that answered my call was very professional, pleasant, and very helpful. Keep up the good work.

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Aleta

5.07.2023

Norwich, CT

merrick_bank

5

I am and have been very pleased with my Merrick Bank credit card. Since I have never needed to contact a customer care person, I don't know how accessible, live or immediate customer service is. I would hope this service is available. The APP, however, is easy to use, and making payments online is as well. It is.

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Mallorie

5.07.2023

Danvers, MA

merrick_bank

2

The interest rates that Merrick Bank charges should be reviewed carefully. They start off with a low interest rate then gradually increase it even with excellent credit and no missed payments, a 30% interest rate on purchases is unreasonable and ridiculous. Merrick Bank should reward excellent customers. Instead they continue to increase the interest rates every time there a flux in rate hikes. This is not good business.

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Donna

3.07.2023

Swannanoa, NC

merrick_bank

5

I happen to love how Merrick Bank does business- They are very customer service oriented and always a phone call away. I like that they increase credit availability at random and is fair about it- I also like using Merrick Bank card - It’s my go to MasterCard and like that it’s safe to use anywhere.

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Roland

3.07.2023

High Point, NC

merrick_bank

5

I would recommend a friend. I give you guys 5 stars. I have been very pleased with my experience with Merrick Bank. Look forward to a long lasting relations and my wife has been pleased with your service. You gave me a card at a time when I was rebuilding my credit and you gave me a chance.

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Larry

1.07.2023

Columbus, OH

merrick_bank

5

This card is well recognized when I use it. It has great customer service, and makes me feel like I am a valued customer! I love the card as well as doing business with this bank and highly recommend it to all my friends and strangers alike. If you do not have this card then get on the ball and get on- you are missing out!

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Tara

30.06.2023

Aurora, CO

merrick_bank

5

I love my Merrick Bank credit card and the company. I have not had any issues and if I have needed to make contact with them; they are always helpful and courteous. My account is reviewed on a regular basis and I am given increases to show how well I manage the card.

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Faye

30.06.2023

Ozark, MO

merrick_bank

4

My time has been good and have enjoyed using my card since I opened my account with your company. Would like to see a credit increase more often for on time payments as an incentive. My service has always been good and helpful whenever I need to check on my account. Thank you.

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Virginia

30.06.2023

Corpus Christi, TX

merrick_bank

5

It was easy and simple to use your web site to make my payment online. I would recommend using the web site to anyone who has a credit card with you. I have used your website every time that I need to pay my credit card bill and it was so easy for me. After making my payment online with you I received my credit immediately and received a confirmation right away. I would recommend your bank services online to anyone who has an account with you.

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Patricia

30.06.2023

Renton, WA

merrick_bank

5

I am happy with the service. I love the telephone banking. My payments are processed quickly and get my updated information by the next day. My statements arrive on time. When I have dealt with a representative, they were helpful and knowledgeable. I like that there is no membership fee, also my account is closely monitored.

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Paul

30.06.2023

Plano, TX

merrick_bank

1

Beware of Merrick Bank business tactics. First, if you schedule a payment on their website, they will hide the scheduled payment from you on their website in an effort to get additional payment. Second, if you enroll in automatic notices, they will NOT send you reminders so they can hit you for late fees. Third, their monthly fees, even if you have no balance, is usurious and should be prohibited.

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Rachel

23.06.2023

Denison, TX

merrick_bank

5

This credit card, by far and large, has been the easiest card to have and manage. I got it to help repair/build my credit and they have given me credit limit increases without me having to ask for it. I don't get spam emails, no one calls me about anything, I get text reminders if I need them and the app is super easy to use. I haven't had a single issue to date, I'm really glad I got this card.

3

Luis

22.06.2023

Bakersfield, CA

merrick_bank

5

Love this card, one of THE best cards I own. Quick and easy and the fact that they raise your limit makes it that much better. I’ve had this cards for over 2 years and my and never once had any issues. Will refer this card to everyone I know.

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Anchulita

22.06.2023

Antioch, CA

merrick_bank

5

This is an nice credit card to help build your credit to start off with. I'm pleased with it. No problems it. For a Mastercard it works out good in many places. I would recommend to people starting their credit.

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Elsie

21.06.2023

Burlington, NC

merrick_bank

5

The Merrick credit card was the first card that I got and I’m very satisfied with it. Always got what I needed and wanted with the card. Praises To My Lord! Thank you Merrick. I surely would recommend the Merrick Credit Card to friends! It’s a credit card I can use anywhere and any time. Thanks again Merrick Bank!

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Beverly

16.06.2023

Oklahoma City, OK

merrick_bank

5

I have had a remarkable experience with Merrick Bank's Credit Card and I am very happy with their professionalism in customer service. I would recommend to a friend. When I had an important question I did not hesitate to call and talk with the necessary department. When I called they helped me fix the issue.

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Delores

16.06.2023

Spring Hope, NC

merrick_bank

5

I am very happy with the service I have received with Merrick. They have honored everything promised and they continue to provide more services without me having to ask. I highly recommend them to all. Give them a try and you will not regret your decision to give them your business. Your satisfaction is at the top of their list.

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Suzanne

16.06.2023

Rio Rancho, NM

merrick_bank

5

Best and most responsible credit company I have ever worked with. They only give credit raises as they are earned and so keeping within your means. They have great customer service reps and are quick to resolve any and all issues that may arise during the course of doing business using their cards and services.

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Maryanne

16.06.2023

Tewksbury, MA

merrick_bank

5

I love everything about this card. The card itself, the website, the app and the live people who answer your phone questions. BEST CARD OUT THERE!! Would recommend to family and friends…and I have. The app is so easy to use to pay my monthly statement. I can find my balance and available monetary limit easily.

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Julie

12.06.2023

Grafton, OH

merrick_bank

5

Customer service has been outstanding. Any issues I have had with a purchase, they have helped resolve efficiently and quickly. I would absolutely recommend! The fraud department also helped cancel my card immediately when I noticed unauthorized purchases on my account that were not mine. I had a new card & account number in no time. They quickly investigated and fixed my account. Merrick has helped me reestablish credit after a bankruptcy.

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Wilma

9.06.2023

Catonsville, MD

merrick_bank

5

I received my card and have experienced very positive credit ratings from the use of my card. That's very important in today's times especially now with inflation and the need to rely on your credit card in the place of budgetary challenges.

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George

7.06.2023

Peachbottom, PA

merrick_bank

5

I can't say anything bad about this card. It's been awesome! From set up, to payments, to service. 5 stars! App is great, easy to use and understand as well as navigate. If you get the chance to get this card, do it.

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Marilyn

7.06.2023

Bakersfield, CA

merrick_bank

5

When I signed up for an account it was a minimal amount and I didn't really think much of it. They have rewarded me not once but twice for being a good customer. This doesn't happen with other credit card banks. I truly am happy and would highly recommend anyone eligible to apply for a Merrick Bank credit card. Rewarding good behavior, what a concept. . .

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Tiffany

7.06.2023

Atlanta, GA

merrick_bank

2

I am not sure what factors are considered when issuing a credit line increase but I know Merrick Bank does not compare to other creditors that I have. Any time I have gotten a credit line increase it has been at least $1000 plus they offer cash back and other incentives but Merrick gave me a $200 credit line and doesn't at least offer

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Ricky

7.06.2023

Morristown, TN

merrick_bank

5

They have always treated me fairly and professionally. I've had someone steal my info and use it. I reported it to Merrick Bank. They fixed the issue and returned my money. They have always been professional. I would recommend them to anyone.

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Denise

7.06.2023

Scottsdale, AZ

merrick_bank

5

I have been with Merrick Bank Visa card for like 7 years. I love it. They give you increase when you pay on time and do not be late on payments. They are a good new start card. Help build your credit. They report monthly to all credit companies.

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