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<s>[INST] Tell me about SNB e-corp ? [/INST] SNB's eCorp platform is one of the first fully functional online banking channels in Saudi Arabia to our corporate, MSMEs and establishment clients to enable them to access their account information and conduct various digital transactions at their convenience around-the-clock whilst protected by state-of-the-art security measures. </s> |
<s>[INST] What services does SNB E-corp includes ? [/INST] Account Management
Instant and secure access to all banking accounts and cash management products.
Digital Payments
Initiate a wide range of online transactions, including SNB Account-to-Account fund transfers, local payments, international payments via SWIFT, Trade Services, and much more
Customized Solutions
Customized system accessibility based on company's authorization levels, products, limits, accounts, and workflow.
Account Reconciliation
Access account and transaction information with customized searching parameters.
System Activities
Access and manage all cash, trade, and treasury activities in real time.
Straight-Through Processing
Immediate processing of your initiated transactions with direct access to all SNB's transactional facilities and payment engine.
Government Payments (MOI)
Pay government service fees, such as Passports, Iqamas, traffic violations and much more, directly from your SNB corporate account .
International Transfer
Clients can easily transfer money anytime in different parts of the world using any currency through SWIFT (Society for Worldwide Interbank Financial Telecommunication). The global payments innovation (GPI) is a SWIFT service that is designed to improve the customer experience in cross-border payments, by tracking the transaction from end to end. </s> |
<s>[INST] what are the features and benefits for SNB E-corp ? [/INST] Customizable access levels
Take complete control of your account by setting different access levels within your business, controlling what information people can view and what transactions they can make.
Government Payments
Pay government service fees securely, such as passports, Iqamas, and traffic violations.
International Transfers
Transfer money wherever you are in the World, in any currency, through our SWIFT (Society for Worldwide Interbank Financial Telecommunication) system.
Point of Sale (POS) Transactions
eCorp is compatible with our POS system, allowing you to view all your transactions with ease.
24/7 Account Management
View all your account and transaction details instantly, 24 hours a day.
Digital Payments
Make secure local and international transactions and payments at the touch of a button within our secure eCorp system.
High-level security
Our eCorp system is developed with your security front of mind, as your business’s finances are protected through multi-factor authentication.
Payroll Service
Assess your business’s payroll accounts and information through eCorp. </s> |
<s>[INST] How to apply for E-corp ? [/INST] 1. Visit our website or download our app
2. Enter your account or commercial registration number
3. Enter your ATM Number & PIN Code to activate your eCorp service </s> |
<s>[INST] How to apply for SNB E-corp ? [/INST] Please fill in and sign the required documents:
Copy of "SNB eCorp/SNB eCorp Mobile agreement"
Copy of "SNB eCorp Registration Form – Entity"
Copy (per user) of "SNB eCorp Registration Form – User"
Copy of " SNB eCorp and SNB eCorp Mobile – Personal Information Update Form"
Copy (per user) of National ID or Iqama
Copy of Commercial Registration </s> |
<s>[INST] Where can I find the documnts neede to apply for SNB E-corp ? [/INST] Visit alahli.com and select Business Banking, from there you'll find 'e-corp' page that will have a copy of the required documnts. </s> |
<s>[INST] What are the main features os SNB E-corp, SNB E-corp Mobile ? [/INST] Transacting from any place at any time
User-based authority (account/transaction level)
Transfers management (international, local, within SNB, between accounts)
SADAD Bill Payments (Single/Bulk)
SADAD MOI Payments such as Iqama renewal, Traffic violations, and more
Payroll management (including WPS Reports)
Issuance of Letters of Credits and Letters of Guarantees
Account Statements (MT940/MT942 included)
POS management and reports
Requests and claims initiation </s> |
<s>[INST] How can I register in SNB E-corp ? [/INST] To register, please visit: www.alahliecorp.com
- Click "Register Now"
- Enter your Account number or Commercial Registration number
- Enter your ATM card number and PIN code </s> |
<s>[INST] I want to know more about SNB E-corp ? [/INST] For more information on SNB eCorp, please contact us through the following channels:
For more information: 920024288 </s> |
<s>[INST] Tell about Multi Factor Authentication in SNB eCorp, SNB eGov and SNB eCorp Mobile ? [/INST] To enhance our security protection, we activated the Multi Factor Authentication function, which is now mandatory to perform transactions in SNB eCorp, SNB eGov and SNB eCorp Mobile. All transactions must be authenticated using any of the available methods OTP, Soft or Hard token.
SNB SMS (One-time-password)
SNB SMS One Time Password is a secure 4-digit password sent to your registered mobile phone via SNB SMS.
This feature aims to add more security to your banking transactions by re-confirming your identity every time you login on to "SNB eCorp, SNB eGov or SNB eCorp Mobile" and conduct any transaction.
SNB Token
To save your time and to provide maximum protection when performing your banking transactions any time or during your travels, we are pleased to offer you SNB Token as an alternative verification method when logging on to "SNB eCorp, SNB eGov or SNB eCorp Mobile" and performing transactions without the need to wait for SMS. </s> |
<s>[INST] I want to know about Cash Management in SNB Business Banking ? [/INST] Our experience in local and global markets enables us to work with you to enhance your operational efficiency, saving you time and money. Run your business effectively with our exclusive range of tailored cash management solutions. </s> |
<s>[INST] Can you tell me more about Dividend Distribution ? [/INST] Manage your shareholders with ease through SNB
We offer a range of solutions tailored to your needs to allow you to distribute dividends to your shareholders through internal transfers, bank cheques, and via our nationwide network of branches
Choose the method that suites your business and effectively distribute earnings to your shareholders with our dividend solutions </s> |
<s>[INST] what are the Benefits and Features of Dividend Distribution ? [/INST] Efficient payments to account holders
Choose the payment method that suits your business for efficient shareholder payments.
Payment to non-account holders
Make payments to non-account holders through our nationwide range of branches.
Reduce admin costs
Reduce the admin costs associated with your dividend payments through our internal transfer and SARIE systems.
Fully automated and convenient reconciliation process
Save time on dividend distribution with our fully automated reconciliation process. </s> |
<s>[INST] How to apply for Dividend Distribution ? [/INST] To apply for any of our dividend distribution services, please contact us on 920024288 </s> |
<s>[INST] Tell me about SNB escrow account managment ? [/INST] Our escrow services have you covered. Escrow agreements are mainly initiated for:
Creating a new company
Selling shares of a company
Governance of real estate projects
Conditional business-transaction treaties or deals
The funds are deposited in an escrow account which is governed by SNB. We manage the entire process, ensuring funds are released only when all obligations and conditions have been fulfilled by both parties involved. </s> |
<s>[INST] what are the Benefits and Features of escrow account managment ? [/INST] Reduce operational costs
Save money for your business by reducing the administrative costs associated with large transactions.
Detailed Reporting
Receive monthly and periodic reports detailing all your balances.
Offline Tracking
Download your virtual account list and access this offline. </s> |
<s>[INST] How to apply for escrow managment services ? [/INST] To apply for any of our escrow management services, please contact us on 920024288 </s> |
<s>[INST] Tell me about SNB payroll Service ? [/INST] Our payment management solutions have been created with your business in mind. Make payments with ease to SNB accounts through SARIE or SWIFT. </s> |
<s>[INST] What are the features and benefits of SNB Payroll service ? [/INST] Compatible with the Wage Protection System (WPS)
Our service has been approved and authorized by the WPS, so you can rest assured that your companies’ wages are being transferred securely.
Reduce Costs
Our fully automated system reduces the costs associated with manually paying wages.
Pay your employees with ease
Save time spent on paying your employees with our fully automated system. </s> |
<s>[INST] What is SNB Payroll Card ? [/INST] Our re-loadable payroll card automates the payroll process while giving your employees access to their funds at any SNB ATM. </s> |
<s>[INST] What are the features of having a SNB Payroll Card ? [/INST] Sophisticated solutions for managing your payroll
Eliminates the need for cheque & cash distribution
Reduces the risk of fraud
Simple reconciliation and administrative process </s> |
<s>[INST] How to apply for SNB Pyroll Card ? [/INST] Follow these steps if you have an account on alahli e-Corp :
01 Visit AlAhlieCorp website
02 Login to the service
03 Select payroll onboarding
04 Follow the instructions
05 Agree on service fees and terms & conditions
But if you don't have an account on alahli e-Corp :
01 Visit AlAhlieCorp website: alahliecorp.com
02 Click on the registration link
03 Enter your commercial registration number
04 Enter your ATM card number and password </s> |
<s>[INST] What are the Benefits of having a Corporate Bank Account at SNB ? [/INST] Manage your account
Get instant and secure access to your account and other cash management products.
Make payments online
Perform a number of transactions, including account transfers, local and international payments, trade services, and more.
Straight-through processing
Enjoy immediate processing of all your transactions.
Get POS e-statements
You can constantly review and monitor financial transactions made through your POS device.
Find the right banking solution for your business
We have a wide range of world-class corporate banking products for all your business needs. Find the one that’s right for you. </s> |
<s>[INST] Tell me about SNB ? [/INST] The Saudi National Bank (SNB) is the largest financial institution in Saudi Arabia. It was established as the National Commercial Bank (NCB) in 1953 and later merged with Samba Financial Group in 2021. SNB operates 470 branches, 19 retail service centers, and 96 QuickPay remittance centers within Saudi Arabia, and it has international branches in Bahrain, the UAE, Qatar, and Singapore. The bank employs over 16,000 people and serves approximately 14.2 million customers‚Äã (Forbes ME)‚Äã‚Äã (World Economic Forum)‚Äã.
SNB's financial performance has been strong. In 2023, it reported a net profit of $5.4 billion, which was a 7.4% increase from the previous year. The bank's total assets amounted to $276.6 billion. In the first quarter of 2024, SNB's net profit slightly increased by 0.4% to $1.3 billion‚Äã (Forbes ME)‚Äã. Additionally, the bank's market capitalization as of July 2024 stands at approximately $55.99 billion, making it one of the world's most valuable banks‚Äã (CompaniesMarketCap)‚Äã.
SNB is also actively involved in supporting Saudi Arabia's Vision 2030, which aims to diversify the economy and reduce dependence on oil. The bank's strategic initiatives include expanding its mortgage lending and participating in various development projects within the Kingdom‚Äã (World Economic Forum)‚Äã. </s> |
<s>[INST] How secure is the SNB eCorp platform? [/INST] SNB uses encryption, two-factor authentication, secure login protocols, and regular security audits to protect user data </s> |
<s>[INST] What are the system requirements for using SNB eCorp? [/INST] There are no system requirements for using SNB eCorp platform </s> |
<s>[INST] Can SNB eCorp be accessed via mobile devices? [/INST] Yes, you can download the app via App store or Google play </s> |
<s>[INST] How can I reset my SNB eCorp password? [/INST] Scroll to Profile Settings, then click security settings, then change your new password. </s> |
<s>[INST] What are the fees associated with using SNB eCorp? [/INST] No, SNB provies the service for free. </s> |
<s>[INST] How do I contact customer support for SNB eCorp? [/INST] From the SNB eCorp app you will find a button "Find Us" or you can call the toll free number: 920024288 </s> |
<s>[INST] What types of accounts can be managed through SNB eCorp? [/INST] You can go under the "Accounts" tab then "Open Additional Account" and you will find the different types of accounts. </s> |
<s>[INST] Is training available for new SNB eCorp users? [/INST] Yes, training resources includes online videos, user manuals </s> |
<s>[INST] How do I enroll multiple users in SNB eCorp? [/INST] You can go into "Profile Settings" under "Adminstaration" you will find "User Management". </s> |
<s>[INST] What types of reports can be generated using SNB eCorp? [/INST] You can get several different reports under "Accounts" you can get an IBAN Letter, Balance Certificate, and VAT Invoice. Furthermore, under "POS" you can go into "Statements" then "PoS Report List". Additionally you can get financial details under "Finance Services" then "Loan Details". </s> |
<s>[INST] How do I update my business information on SNB eCorp? [/INST] If you changed your number kindly register it through your nearest SNB branch. In the case it gets stolen or lost, you can either register a new number or go to your mobile service provider to reissue a new SIM card for the same mobile number you had before. </s> |
<s>[INST] What should I do if I encounter a technical issue with SNB eCorp? [/INST] Contact us at 920024288 </s> |
<s>[INST] How can I monitor the activity of my employees on SNB eCorp? [/INST] Yes, you can go to "Profile Settings" under "User Management" click the eye symbol on any employee and you can view their details. </s> |
<s>[INST] Are there any tutorials available for using SNB eCorp features? [/INST] Yes, resources includes online videos, user manuals </s> |
<s>[INST] What are the benefits of using SNB eCorp for payroll management? [/INST] Compatible with the Wage Protection System (WPS)
Our service has been approved and authorized by the WPS, so you can rest assured that your companies’ wages are being transferred securely.
Reduce Costs
Our fully automated system reduces the costs associated with manually paying wages.
Pay your employees with ease
Save time spent on paying your employees with our fully automated system. </s> |
<s>[INST] How can I ensure my data is protected on SNB eCorp? [/INST] The “Multi Factor Authentication” system will allow you to access your bank account through AlAhlieCorp </s> |
<s>[INST] Can I integrate SNB eCorp with my accounting software? [/INST] Our eCorp system is developed with your security front of mind, as your business's finances are protected through multi-factor authentication. </s> |
<s>[INST] What should I do if I forget my SNB eCorp login credentials? [/INST] If you forgot your login credentials, use the 'Forgot password' feature on the login websit page or visit the nearest branch to assist you. </s> |
<s>[INST] Can I access historical transaction data on SNB eCorp? [/INST] Yes, go under "Transfers" then "Beneficiary" then "Beneficiary Management". </s> |
<s>[INST] How can I set up automatic notifications for transactions on SNB eCorp? [/INST] The notifictions message is default </s> |
<s>[INST] What types of payment methods are supported by SNB eCorp? [/INST] You can pay by use SADAD or ESAL </s> |
<s>[INST] How do I link multiple bank accounts to SNB eCorp? [/INST] You cannot link accounts from other banks, but you can add more accounts to your current one. Go to "Accounts" then "Open Additional Account". </s> |
<s>[INST] How can I view and download statements from SNB eCorp? [/INST] You can print a Transactions Results from your accoount </s> |
<s>[INST] How can I provide feedback or suggestions for SNB eCorp? [/INST] You can can contact us at 920024288 </s> |
<s>[INST] How do I add a new user to SNB eCorp? [/INST] You can go into "Profile Settings" under "Adminstaration" you will find "User Management". </s> |
<s>[INST] How do I update my contact information on SNB eCorp? [/INST] You can visit the nearest SNB branch to further help you. </s> |
<s>[INST] Are there any tutorials for troubleshooting common issues on SNB eCorp? [/INST] Yes, SNB eCorp provides a range of tutorials and user guides on alahli.com and through our customer support. </s> |
<s>[INST] How do I enable two-factor authentication on SNB eCorp? [/INST] SNB eCorp supports international transactions by providing services for international transfer, foreign currency, and compliance with international banking regulations. </s> |
<s>[INST] What are the benefits of using SNB eCorp for tax payments? [/INST] SNB eCorp streamlines payroll management by allowing automated salary disbursements. </s> |
<s>[INST] How can I export transaction data from SNB eCorp to Excel? [/INST] SNB uses encryption, two-factor authentication, secure login protocols, and regular security audits to protect user data </s> |
<s>[INST] How do I deactivate a user on SNB eCorp? [/INST] User permissions can be manged through the admin's dashboard </s> |
<s>[INST] How can I view pending approvals on SNB eCorp? [/INST] If you forgot your login credentials, use the 'Forgot password' feature on the login page </s> |
<s>[INST] What is the process for setting up recurring payments on SNB eCorp? [/INST] SNB allows users to access and download historical transaction </s> |
<s>[INST] Can I customize the dashboard on SNB eCorp? [/INST] Notifications are enabled by default for all transactions </s> |
<s>[INST] How do I manage beneficiaries on SNB eCorp? [/INST] All types of transfers, direct debits, and credit card payments </s> |
<s>[INST] How can I generate an audit trail report on SNB eCorp? [/INST] Limits can be configured and monitored through the admin </s> |
<s>[INST] How do I enable notifications for low account balances on SNB eCorp? [/INST] You can view and download statements from Statements menus in the SNB eCorp app </s> |
<s>[INST] Can I set up multiple approval levels for transactions on SNB eCorp? [/INST] SNB uses many methods to prevent fraud, including fraud detection systems, transaction monitoring, and secure access protocols </s> |
<s>[INST] How do I link my SNB eCorp account with third-party services? [/INST] Feedback and suggestions can be submitted through the customer care section </s> |
<s>[INST] What training resources are available for SNB eCorp users? [/INST] New users can be added through the user management in admin </s> |
<s>[INST] How do I update my email address on SNB eCorp? [/INST] To transfer, navigate to the Transfers menue, select the source and destination account after that enter the amount and confirm the transfer </s> |
<s>[INST] Can I set up dual authorization for transactions on SNB eCorp? [/INST] If you mean by 'Contact information' phone number, then the customer must visit the branch. </s> |
<s>[INST] How do I view my transaction history on SNB eCorp? [/INST] Yes, you can set a limit through user management in admin </s> |
<s>[INST] What are the supported browsers for SNB eCorp? [/INST] Transaction status can be checked in the Transaction history menu </s> |
<s>[INST] How do I set up SMS alerts for SNB eCorp transactions? [/INST] You can find FAQs on alahli.com website </s> |
<s>[INST] Can I import and export data on SNB eCorp? [/INST] two-factor authentication are enabled by default </s> |
<s>[INST] How do I change my SNB eCorp account password? [/INST] From the SNB eCorp app you will find a button "Reset password" </s> |
<s>[INST] How do I request technical support for SNB eCorp? [/INST] Users can be deactivated through the user management </s> |
<s>[INST] How can I add a new bank account to SNB eCorp? [/INST] Pending approvals can be viewed in the pending menu </s> |
<s>[INST] What should I do if my SNB eCorp account is locked? [/INST] Please visit the nearest SNB branch. </s> |
<s>[INST] How can I customize transaction alerts on SNB eCorp? [/INST] Beneficiaries can be managed through the Beneficiary management menu </s> |
<s>[INST] Can I access SNB eCorp from multiple devices simultaneously? [/INST] We don't have error in eCorp platform </s> |
<s>[INST] What are the supported currencies on SNB eCorp? [/INST] Not applicable </s> |
<s>[INST] How do I generate a custom report on SNB eCorp? [/INST] Yes, multiple approval levels can be configured through the workflow in admin </s> |
<s>[INST] How do I set up account alerts on SNB eCorp? [/INST] Alerts and notifications are set by default. </s> |
<s>[INST] Can I schedule automatic transfers on SNB eCorp? [/INST] Transactions can be veiwed in the transaction history menu </s> |
<s>[INST] How do I access training materials for SNB eCorp? [/INST] You can access the website through Chrome, Firefox, safari, edge. </s> |
<s>[INST] What are the benefits of using SNB eCorp for cash management? [/INST] SMS alerts are set by default </s> |
<s>[INST] How do I update my security settings on SNB eCorp? [/INST] Go to the security setting on the website </s> |
<s>[INST] How can I track expenses using SNB eCorp? [/INST] Passwords can be changed in the security settings </s> |
<s>[INST] Can I use SNB eCorp to manage my investments? [/INST] Pending transactions can be canceled in the pending transactions menu by selecting the transaction and choosing cancel. </s> |
<s>[INST] How do I manage my company's payroll through SNB eCorp? [/INST] New bank accounts can be added in the open additional account menu </s> |
<s>[INST] How can I contact SNB eCorp customer support for help with account issues? [/INST] Automated through API with authinticated source </s> |
<s>[INST] How do I generate financial statements on SNB eCorp? [/INST] If your account is locked to should visit the nearest branch </s> |
<s>[INST] Can I set up multi-factor authentication on SNB eCorp? [/INST] Yes, SNB require multifactor authentication. </s> |
<s>[INST] How do I transfer funds between different currencies on SNB eCorp? [/INST] Yes, you can access SNB eCorp from multiple devices simultaneously </s> |
<s>[INST] How do I view and manage my company's liabilities on SNB eCorp? [/INST] You can update your business address by visiting the nearest branch </s> |
<s>[INST] How can I automate recurring bill payments on SNB eCorp? [/INST] All currencies that re allowed to use by the global banking regulations </s> |
<s>[INST] How do I access detailed transaction logs on SNB eCorp? [/INST] Yes, loan details can be viewed throug … </s> |
<s>[INST] Can I integrate SNB eCorp with third-party financial software? [/INST] No, SNB does not let third-party software to interfere for security reasons </s> |
<s>[INST] How do I view pending transactions on SNB eCorp? [/INST] Advantages includes streamlined processing, multiple currencies support, compliance with international standards, and lower transaction costs </s> |
<s>[INST] What is the process for closing my SNB eCorp account? [/INST] Please visit the nearest SNB branch. </s> |
<s>[INST] How can I enable automatic backups of my data on SNB eCorp? [/INST] Yes, automatic transfers can be scheduled through the standing orders by setting the frequency and dates </s> |
<s>[INST] How do I view my credit card statements on SNB eCorp? [/INST] Benefits includes real-time cash flow monitoring, efficient fund transfers, and detailed reporting </s> |
<s>[INST] Can I assign specific permissions to different users on SNB eCorp? [/INST] Yes, go to "Profile Settings" then "Administration" then "Authorization Roles" </s> |
<s>[INST] What are the steps to reconcile accounts on SNB eCorp? [/INST] Yes, SNB eCorp provides tools to manage and view investments accounts </s> |