Age
int64 19
80
| Avg Monthly GB Download
int64 0
85
| Avg Monthly Long Distance Charges
float64 0
50
| Churn
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1
| Churn Category
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values | Churn Reason
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values | Churn Score
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96
| City
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22
| CLTV
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6.5k
| Contract
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10
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values | Dependents
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| Device Protection Plan
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1
| Gender
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values | Internet Service
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1
| Internet Type
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values | Lat Long
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22
| Latitude
float64 32.6
42
| Longitude
float64 -124.3
-114.19
| Married
int64 0
1
| Monthly Charge
float64 18.3
119
| Multiple Lines
int64 0
1
| Number of Dependents
int64 0
8
| Number of Referrals
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11
| Offer
stringclasses 5
values | Online Backup
int64 0
1
| Online Security
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1
| Paperless Billing
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1
| Partner
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| Payment Method
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values | Phone Service
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1
| Population
int64 11
105k
| Premium Tech Support
int64 0
1
| Quarter
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value | Referred a Friend
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1
| Satisfaction Score
int64 1
5
| Senior Citizen
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1
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value | Streaming Movies
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1
| Streaming Music
int64 0
1
| Streaming TV
int64 0
1
| Tenure in Months
int64 1
72
| Total Charges
float64 18.8
8.67k
| Total Extra Data Charges
int64 0
150
| Total Long Distance Charges
float64 0
3.56k
| Total Refunds
float64 0
49.8
| Total Revenue
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12k
| Under 30
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|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
72 | 4 | 19.44 | 0 | null | null | 51 | San Mateo | 4,849 | Two Year | United States | 4526-ZJJTM | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.538309, -122.305109 | 37.538309 | -122.305109 | 1 | 88.4 | 0 | 0 | 1 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 37,926 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 1 | 0 | 25 | 2,191.15 | 0 | 486 | 0 | 2,677.15 | 0 | 1 | 94403 |
27 | 59 | 45.62 | 0 | null | null | 27 | Sutter Creek | 3,715 | Month-to-Month | United States | 5302-BDJNT | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 38.432145, -120.77069 | 38.432145 | -120.77069 | 0 | 95.5 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 4,610 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 35 | 3,418.2 | 0 | 1,596.7 | 0 | 5,014.9 | 1 | 1 | 95685 |
59 | 0 | 16.07 | 0 | null | null | 59 | Santa Cruz | 5,092 | Month-to-Month | United States | 5468-BPMMO | Stayed | 0 | 0 | Male | 0 | null | 37.007882, -122.065975 | 37.007882 | -122.065975 | 1 | 19.6 | 0 | 0 | 3 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 4,563 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 46 | 851.2 | 0 | 739.22 | 0 | 1,590.42 | 0 | 0 | 95064 |
25 | 27 | 0 | 0 | null | null | 49 | Brea | 2,068 | One Year | United States | 2212-LYASK | Stayed | 0 | 1 | Male | 1 | DSL | 33.924143, -117.79387 | 33.924143 | -117.79387 | 1 | 45.85 | 0 | 0 | 3 | null | 1 | 0 | 1 | 1 | Credit Card | 0 | 1,408 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 27 | 1,246.4 | 30 | 0 | 0 | 1,276.4 | 1 | 0 | 92823 |
31 | 21 | 17.22 | 1 | Dissatisfaction | Network reliability | 88 | San Jose | 4,026 | One Year | United States | 0378-XSZPU | Churned | 0 | 1 | Male | 1 | Cable | 37.311088, -121.961786 | 37.311088 | -121.961786 | 1 | 60.3 | 0 | 0 | 1 | Offer B | 1 | 1 | 0 | 1 | Credit Card | 1 | 29,914 | 0 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 0 | 58 | 3,563.8 | 0 | 998.76 | 0 | 4,562.56 | 0 | 1 | 95117 |
32 | 30 | 11.94 | 1 | Competitor | Competitor had better devices | 81 | Stockton | 5,351 | Month-to-Month | United States | 6023-YEBUP | Churned | 0 | 1 | Male | 1 | Cable | 38.033219, -121.297433 | 38.033219 | -121.297433 | 0 | 100.95 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 40,611 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 3 | 329.95 | 10 | 35.82 | 0 | 375.77 | 0 | 0 | 95210 |
36 | 8 | 10.23 | 0 | null | null | 77 | San Quentin | 5,436 | Month-to-Month | United States | 7030-NJVDP | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.942551, -122.491642 | 37.942551 | -122.491642 | 1 | 89.25 | 0 | 0 | 2 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 6,448 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 24 | 2,210.2 | 0 | 245.52 | 0 | 2,455.72 | 0 | 1 | 94964 |
48 | 16 | 8.98 | 1 | Price | Price too high | 79 | Mountain View | 5,413 | Month-to-Month | United States | 7549-MYGPK | Churned | 0 | 1 | Female | 1 | Fiber Optic | 37.380662, -122.086022 | 37.380662 | -122.086022 | 1 | 100.55 | 1 | 0 | 3 | Offer B | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 32,143 | 0 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 1 | 63 | 6,215.35 | 0 | 565.74 | 0 | 6,781.09 | 0 | 0 | 94040 |
72 | 14 | 44.81 | 0 | null | null | 75 | Somis | 5,388 | Two Year | United States | 2469-DTSGX | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.297628, -119.014627 | 34.297628 | -119.014627 | 0 | 111.65 | 1 | 0 | 0 | Offer A | 1 | 0 | 0 | 0 | Bank Withdrawal | 1 | 2,966 | 1 | Q3 | 0 | 5 | 1 | California | 1 | 0 | 1 | 72 | 7,943.45 | 0 | 3,226.32 | 0 | 11,169.77 | 0 | 1 | 93066 |
54 | 12 | 14.88 | 0 | null | null | 78 | San Diego | 3,172 | Month-to-Month | United States | 3090-LETTY | Joined | 1 | 0 | Male | 1 | DSL | 32.957195, -117.202542 | 32.957195 | -117.202542 | 0 | 60.95 | 1 | 2 | 0 | null | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 28,201 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 2 | 134.6 | 0 | 29.76 | 0 | 164.36 | 0 | 1 | 92130 |
67 | 22 | 44.26 | 0 | null | null | 34 | California City | 2,364 | One Year | United States | 6486-LHTMA | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 35.151491, -117.927597 | 35.151491 | -117.927597 | 1 | 90.7 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 8,316 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 1 | 31 | 2,835.5 | 0 | 1,372.06 | 0 | 4,207.56 | 0 | 1 | 93505 |
79 | 2 | 32.62 | 0 | null | null | 58 | West Hills | 2,901 | Two Year | United States | 9799-CAYJJ | Joined | 0 | 0 | Female | 1 | Fiber Optic | 34.199787, -118.68493 | 34.199787 | -118.68493 | 1 | 69.3 | 0 | 0 | 1 | Offer E | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 23,637 | 0 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 0 | 2 | 153.8 | 0 | 65.24 | 0 | 219.04 | 0 | 1 | 91307 |
20 | 71 | 26.64 | 0 | null | null | 28 | Willow Creek | 4,515 | One Year | United States | 7690-KPNCU | Stayed | 0 | 1 | Male | 1 | DSL | 40.949012, -123.655847 | 40.949012 | -123.655847 | 1 | 73.05 | 0 | 0 | 5 | Offer B | 0 | 1 | 1 | 1 | Credit Card | 1 | 1,666 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 64 | 4,688.65 | 0 | 1,704.96 | 0 | 6,393.61 | 1 | 1 | 95573 |
30 | 30 | 26.26 | 1 | Competitor | Competitor offered higher download speeds | 87 | Earlimart | 2,876 | Month-to-Month | United States | 9576-ANLXO | Churned | 0 | 0 | Female | 1 | Fiber Optic | 35.858054, -119.305858 | 35.858054 | -119.305858 | 0 | 69.55 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 9,318 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 3 | 222.3 | 0 | 78.78 | 0 | 301.08 | 0 | 1 | 93219 |
72 | 23 | 11.86 | 0 | null | null | 40 | Bridgeport | 4,143 | Two Year | United States | 1089-HDMKP | Stayed | 1 | 0 | Male | 1 | Cable | 38.184583, -119.286558 | 38.184583 | -119.286558 | 0 | 54.55 | 0 | 1 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 826 | 1 | Q3 | 0 | 4 | 1 | California | 0 | 0 | 0 | 11 | 601.25 | 0 | 130.46 | 0 | 731.71 | 0 | 1 | 93517 |
62 | 7 | 30.61 | 1 | Competitor | Competitor offered more data | 87 | Magalia | 3,182 | Month-to-Month | United States | 1092-GANHU | Churned | 0 | 1 | Male | 1 | Fiber Optic | 39.933852, -121.584371 | 39.933852 | -121.584371 | 0 | 76.65 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 11,168 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 17 | 1,313.55 | 0 | 520.37 | 0 | 1,833.92 | 0 | 1 | 95954 |
71 | 13 | 19.14 | 0 | null | null | 30 | Murrieta | 5,061 | One Year | United States | 2931-VUVJN | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.548869, -117.334165 | 33.548869 | -117.334165 | 1 | 94.05 | 1 | 0 | 0 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 36,149 | 1 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 59 | 5,483.9 | 30 | 1,129.26 | 0 | 6,643.16 | 0 | 0 | 92562 |
48 | 9 | 27.41 | 0 | null | null | 50 | Goleta | 4,114 | Two Year | United States | 2077-DDHJK | Stayed | 0 | 1 | Female | 1 | DSL | 34.489983, -120.091246 | 34.489983 | -120.091246 | 1 | 70.9 | 1 | 0 | 2 | null | 1 | 1 | 0 | 1 | Credit Card | 1 | 49,975 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 68 | 4,911.35 | 0 | 1,863.88 | 49.37 | 6,725.86 | 0 | 1 | 93117 |
22 | 59 | 2.73 | 0 | null | null | 77 | Stockton | 4,237 | Two Year | United States | 9114-DPSIA | Stayed | 1 | 1 | Male | 1 | DSL | 37.965695, -121.260051 | 37.965695 | -121.260051 | 1 | 81 | 1 | 3 | 8 | null | 1 | 1 | 0 | 1 | Credit Card | 1 | 34,138 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 72 | 5,750 | 0 | 196.56 | 0 | 5,946.56 | 1 | 1 | 95205 |
38 | 20 | 27.89 | 1 | Attitude | Attitude of support person | 69 | Van Nuys | 2,699 | Month-to-Month | United States | 3494-JCHRQ | Churned | 0 | 0 | Male | 1 | Fiber Optic | 34.17847, -118.459472 | 34.17847 | -118.459472 | 0 | 70.05 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 23,646 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 1 | 70.05 | 0 | 27.89 | 0 | 97.94 | 0 | 1 | 91411 |
46 | 0 | 43.8 | 0 | null | null | 46 | El Centro | 4,691 | One Year | United States | 2277-AXSDC | Stayed | 0 | 0 | Female | 0 | null | 32.770393, -115.60915 | 32.770393 | -115.60915 | 0 | 19.75 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 43,712 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 32 | 624.15 | 0 | 1,401.6 | 0 | 2,025.75 | 0 | 0 | 92243 |
47 | 3 | 17.07 | 0 | null | null | 28 | Placerville | 4,592 | Month-to-Month | United States | 1928-BXYIV | Joined | 0 | 0 | Male | 1 | DSL | 38.733714, -120.795213 | 38.733714 | -120.795213 | 0 | 61.15 | 1 | 0 | 0 | Offer E | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 34,146 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 1 | 61.15 | 0 | 17.07 | 0 | 78.22 | 0 | 1 | 95667 |
48 | 20 | 38.5 | 0 | null | null | 62 | Culver City | 2,651 | Month-to-Month | United States | 7326-RIGQZ | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 33.993991, -118.39704 | 33.993991 | -118.39704 | 1 | 69.8 | 0 | 3 | 9 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 31,963 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 6 | 377.85 | 0 | 231 | 0 | 608.85 | 0 | 1 | 90230 |
68 | 19 | 8.97 | 1 | Attitude | Attitude of support person | 91 | Forbestown | 5,166 | Month-to-Month | United States | 8634-MPHTR | Churned | 0 | 1 | Male | 1 | Fiber Optic | 39.531028, -121.24807 | 39.531028 | -121.24807 | 1 | 100.05 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 452 | 0 | Q3 | 1 | 1 | 1 | California | 1 | 0 | 1 | 47 | 4,871.05 | 0 | 421.59 | 0 | 5,292.64 | 0 | 1 | 95941 |
48 | 0 | 19.28 | 0 | null | null | 57 | Huntington Park | 5,190 | Two Year | United States | 0064-SUDOG | Stayed | 1 | 0 | Female | 0 | null | 33.97803, -118.217141 | 33.97803 | -118.217141 | 1 | 20.3 | 0 | 3 | 3 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 78,114 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 12 | 224.5 | 0 | 231.36 | 0 | 455.86 | 0 | 0 | 90255 |
60 | 0 | 47.46 | 0 | null | null | 53 | Chester | 3,142 | Month-to-Month | United States | 6972-SNKKW | Stayed | 0 | 0 | Female | 0 | null | 40.243494, -121.154733 | 40.243494 | -121.154733 | 0 | 20 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Mailed Check | 1 | 2,664 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 6 | 109.2 | 0 | 284.76 | 0 | 393.96 | 0 | 0 | 96020 |
50 | 28 | 22.05 | 1 | Attitude | Attitude of support person | 71 | Hawthorne | 4,017 | Month-to-Month | United States | 3877-JRJIP | Churned | 0 | 0 | Male | 1 | Cable | 33.914775, -118.348083 | 33.914775 | -118.348083 | 0 | 59.85 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 93,315 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 1 | 1 | 59.85 | 0 | 22.05 | 0 | 81.9 | 0 | 1 | 90250 |
80 | 5 | 28.64 | 1 | Competitor | Competitor made better offer | 72 | Escondido | 5,345 | Month-to-Month | United States | 7409-KIUTL | Churned | 0 | 0 | Female | 1 | Fiber Optic | 33.141265, -116.967221 | 33.141265 | -116.967221 | 0 | 71 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 48,690 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 1 | 71 | 0 | 28.64 | 0 | 99.64 | 0 | 1 | 92027 |
76 | 10 | 42.29 | 0 | null | null | 34 | Cathedral City | 2,677 | One Year | United States | 3951-NJCVI | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 33.829583, -116.474131 | 33.829583 | -116.474131 | 1 | 95.05 | 1 | 0 | 10 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 43,141 | 0 | Q3 | 1 | 4 | 1 | California | 1 | 0 | 1 | 42 | 3,944.5 | 100 | 1,776.18 | 0 | 5,820.68 | 0 | 0 | 92234 |
34 | 0 | 40.91 | 0 | null | null | 79 | Santa Barbara | 4,311 | Two Year | United States | 8285-ABVLB | Stayed | 0 | 0 | Female | 0 | null | 34.438581, -119.685368 | 34.438581 | -119.685368 | 1 | 19.85 | 0 | 0 | 0 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 20,893 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 70 | 1,328.35 | 0 | 2,863.7 | 33.29 | 4,158.76 | 0 | 0 | 93103 |
30 | 30 | 17.22 | 1 | Other | Don't know | 80 | Elk Grove | 5,944 | Month-to-Month | United States | 0637-KVDLV | Churned | 0 | 0 | Male | 1 | Fiber Optic | 38.35363, -121.44195 | 38.35363 | -121.44195 | 0 | 76.5 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 47,065 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 2 | 162.45 | 0 | 34.44 | 0 | 196.89 | 0 | 1 | 95758 |
50 | 11 | 35.49 | 1 | Competitor | Competitor made better offer | 65 | San Dimas | 3,585 | Month-to-Month | United States | 0260-ZDLGK | Churned | 1 | 1 | Female | 1 | Cable | 34.102119, -117.815532 | 34.102119 | -117.815532 | 0 | 72.9 | 0 | 2 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 33,878 | 1 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 9 | 651.4 | 0 | 319.41 | 0 | 970.81 | 0 | 1 | 91773 |
28 | 52 | 35.2 | 0 | null | null | 23 | Cedar Glen | 5,605 | Month-to-Month | United States | 1548-ARAGG | Stayed | 1 | 0 | Female | 1 | DSL | 34.255203, -117.175654 | 34.255203 | -117.175654 | 1 | 58.5 | 1 | 3 | 9 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 455 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 4 | 224.85 | 0 | 140.8 | 0 | 365.65 | 1 | 1 | 92321 |
46 | 0 | 44.84 | 0 | null | null | 52 | Los Angeles | 6,334 | Two Year | United States | 1987-AUELQ | Stayed | 0 | 0 | Female | 0 | null | 34.028735, -118.317236 | 34.028735 | -118.317236 | 1 | 25.05 | 1 | 0 | 0 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 47,143 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 71 | 1,873.7 | 0 | 3,183.64 | 0 | 5,057.34 | 0 | 0 | 90018 |
69 | 19 | 45.88 | 1 | Competitor | Competitor made better offer | 90 | San Diego | 2,482 | Month-to-Month | United States | 2684-EIWEO | Churned | 0 | 1 | Female | 1 | Fiber Optic | 32.961064, -117.134917 | 32.961064 | -117.134917 | 0 | 91.7 | 1 | 0 | 0 | null | 1 | 1 | 0 | 0 | Credit Card | 1 | 47,224 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 0 | 30 | 2,758.15 | 0 | 1,376.4 | 0 | 4,134.55 | 0 | 1 | 92129 |
35 | 56 | 12.96 | 0 | null | null | 54 | Plymouth | 4,480 | Two Year | United States | 1027-LKKQQ | Stayed | 1 | 1 | Female | 1 | DSL | 38.489273, -120.891614 | 38.489273 | -120.891614 | 1 | 80.45 | 0 | 3 | 3 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 2,220 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 72 | 5,886.85 | 0 | 933.12 | 0 | 6,819.97 | 0 | 1 | 95669 |
37 | 14 | 2.72 | 0 | null | null | 38 | Ione | 2,388 | Month-to-Month | United States | 3717-OEAUQ | Joined | 0 | 0 | Male | 1 | Fiber Optic | 38.33788, -120.954202 | 38.33788 | -120.954202 | 0 | 70.7 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 9,752 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 2 | 129.2 | 10 | 5.44 | 0 | 144.64 | 0 | 0 | 95640 |
60 | 0 | 18.64 | 0 | null | null | 33 | Somes Bar | 3,828 | Two Year | United States | 7033-CLAMM | Stayed | 1 | 0 | Female | 0 | null | 41.444606, -123.471895 | 41.444606 | -123.471895 | 1 | 20.2 | 0 | 2 | 6 | Offer B | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 202 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 48 | 1,027.25 | 0 | 894.72 | 0 | 1,921.97 | 0 | 0 | 95568 |
39 | 6 | 14.07 | 1 | Attitude | Attitude of service provider | 95 | Boulder Creek | 2,187 | Month-to-Month | United States | 1143-NMNQJ | Churned | 0 | 0 | Female | 1 | Fiber Optic | 37.171727, -122.142961 | 37.171727 | -122.142961 | 0 | 85.7 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 10,520 | 0 | Q3 | 0 | 2 | 0 | California | 1 | 1 | 0 | 2 | 169.8 | 0 | 28.14 | 0 | 197.94 | 0 | 1 | 95006 |
35 | 13 | 22.33 | 1 | Other | Don't know | 71 | Los Angeles | 2,039 | Month-to-Month | United States | 6839-ITVZJ | Churned | 0 | 0 | Female | 1 | DSL | 34.002642, -118.287596 | 34.002642 | -118.287596 | 1 | 60.05 | 1 | 0 | 1 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 56,709 | 1 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 0 | 26 | 1,616.15 | 0 | 580.58 | 0 | 2,196.73 | 0 | 1 | 90037 |
20 | 27 | 26.63 | 0 | null | null | 24 | Esparto | 5,611 | Month-to-Month | United States | 8082-GHXOP | Stayed | 1 | 0 | Male | 1 | DSL | 38.834469, -122.127193 | 38.834469 | -122.127193 | 0 | 44 | 0 | 1 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 2,756 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 1 | 0 | 13 | 659.35 | 0 | 346.19 | 0 | 1,005.54 | 1 | 1 | 95627 |
59 | 76 | 29.5 | 0 | null | null | 23 | Sacramento | 6,123 | One Year | United States | 3569-VLDHH | Stayed | 1 | 1 | Male | 1 | DSL | 38.517295, -121.439819 | 38.517295 | -121.439819 | 1 | 75.1 | 0 | 3 | 0 | Offer A | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 30,580 | 1 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 1 | 66 | 5,013 | 0 | 1,947 | 0 | 6,960 | 0 | 1 | 95824 |
27 | 0 | 43.5 | 0 | null | null | 34 | Thousand Palms | 3,854 | Month-to-Month | United States | 3061-BCKYI | Stayed | 0 | 0 | Male | 0 | null | 33.849263, -116.382778 | 33.849263 | -116.382778 | 0 | 19.9 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 6,242 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 14 | 283.75 | 0 | 609 | 0 | 892.75 | 1 | 0 | 92276 |
39 | 13 | 35.18 | 1 | Competitor | Competitor had better devices | 65 | Lebec | 3,972 | Month-to-Month | United States | 6424-ELEYH | Churned | 0 | 0 | Female | 1 | Fiber Optic | 34.845861, -118.885163 | 34.845861 | -118.885163 | 1 | 74.75 | 1 | 0 | 1 | Offer E | 0 | 0 | 1 | 1 | Credit Card | 1 | 1,247 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 3 | 229.5 | 0 | 105.54 | 0 | 335.04 | 0 | 1 | 93243 |
63 | 20 | 27 | 0 | null | null | 36 | Newark | 4,634 | Two Year | United States | 9018-PCIOK | Stayed | 0 | 1 | Female | 1 | Cable | 37.504133, -122.032347 | 37.504133 | -122.032347 | 0 | 64.75 | 0 | 0 | 0 | Offer B | 1 | 0 | 1 | 0 | Mailed Check | 1 | 42,491 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 55 | 3,617.1 | 0 | 1,485 | 0 | 5,102.1 | 0 | 1 | 94560 |
71 | 21 | 0 | 0 | null | null | 80 | Greenville | 6,285 | Month-to-Month | United States | 3256-EZDBI | Stayed | 0 | 0 | Male | 1 | DSL | 40.160386, -120.835428 | 40.160386 | -120.835428 | 1 | 29.45 | 0 | 0 | 1 | Offer B | 1 | 0 | 1 | 1 | Credit Card | 0 | 2,064 | 0 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 0 | 51 | 1,459.35 | 0 | 0 | 0 | 1,459.35 | 0 | 1 | 95947 |
38 | 30 | 0 | 0 | null | null | 53 | Fiddletown | 4,507 | Two Year | United States | 3249-VHRIP | Stayed | 0 | 1 | Female | 1 | Cable | 38.513484, -120.704613 | 38.513484 | -120.704613 | 0 | 43.6 | 0 | 0 | 0 | Offer B | 1 | 0 | 1 | 0 | Credit Card | 0 | 850 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 0 | 62 | 2,748.7 | 0 | 0 | 0 | 2,748.7 | 0 | 1 | 95629 |
76 | 15 | 3.42 | 0 | null | null | 49 | Glendale | 2,768 | Two Year | United States | 2921-XWDJH | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 34.167926, -118.267539 | 34.167926 | -118.267539 | 1 | 83.45 | 0 | 0 | 0 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 21,990 | 0 | Q3 | 0 | 3 | 1 | California | 1 | 0 | 0 | 38 | 3,147.15 | 0 | 129.96 | 24.98 | 3,252.13 | 0 | 1 | 91202 |
76 | 9 | 0 | 0 | null | null | 68 | Loomis | 5,295 | Two Year | United States | 5456-ITGIC | Stayed | 0 | 1 | Male | 1 | DSL | 38.809175, -121.171375 | 38.809175 | -121.171375 | 1 | 64.45 | 0 | 0 | 9 | null | 1 | 1 | 1 | 1 | Credit Card | 0 | 11,191 | 1 | Q3 | 1 | 5 | 1 | California | 1 | 1 | 1 | 72 | 4,641.1 | 0 | 0 | 0 | 4,641.1 | 0 | 1 | 95650 |
62 | 20 | 44 | 0 | null | null | 50 | San Bernardino | 6,202 | Two Year | United States | 7971-HLVXI | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 34.183286, -117.221722 | 34.183286 | -117.221722 | 1 | 84.5 | 1 | 2 | 4 | Offer A | 0 | 0 | 1 | 1 | Credit Card | 1 | 53,636 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 0 | 72 | 6,130.85 | 0 | 3,168 | 0 | 9,298.85 | 0 | 1 | 92404 |
44 | 0 | 10.83 | 0 | null | null | 30 | Redondo Beach | 5,946 | Two Year | United States | 3662-FXJFO | Stayed | 0 | 0 | Female | 0 | null | 33.873395, -118.37019 | 33.873395 | -118.37019 | 0 | 20.5 | 0 | 0 | 0 | Offer B | 0 | 0 | 1 | 0 | Credit Card | 1 | 37,322 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 54 | 1,035.7 | 0 | 584.82 | 0 | 1,620.52 | 0 | 0 | 90278 |
74 | 4 | 46.5 | 1 | Dissatisfaction | Limited range of services | 84 | Paskenta | 4,990 | Month-to-Month | United States | 7779-LGOVN | Churned | 0 | 0 | Male | 1 | Cable | 39.884395, -122.587513 | 39.884395 | -122.587513 | 1 | 86.65 | 1 | 0 | 2 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 263 | 0 | Q3 | 1 | 1 | 1 | California | 1 | 0 | 0 | 10 | 856.65 | 0 | 465 | 0 | 1,321.65 | 0 | 1 | 96074 |
66 | 28 | 45.37 | 0 | null | null | 23 | Roseville | 6,019 | One Year | United States | 2480-EJWYP | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 38.784329, -121.373245 | 38.784329 | -121.373245 | 1 | 97.8 | 1 | 0 | 5 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 25,418 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 1 | 58 | 5,458.8 | 0 | 2,631.46 | 0 | 8,090.26 | 0 | 1 | 95747 |
33 | 10 | 33.82 | 0 | null | null | 75 | Roseville | 5,870 | One Year | United States | 7544-ZVIKX | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 38.759751, -121.288545 | 38.759751 | -121.288545 | 1 | 105.05 | 1 | 2 | 2 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 30,614 | 1 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 58 | 6,004.85 | 0 | 1,961.56 | 0 | 7,966.41 | 0 | 1 | 95678 |
58 | 21 | 1.88 | 0 | null | null | 47 | San Diego | 4,521 | Month-to-Month | United States | 6257-RJOHI | Stayed | 0 | 0 | Male | 1 | DSL | 32.76501, -117.19938 | 32.76501 | -117.19938 | 0 | 50.8 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Credit Card | 1 | 24,169 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 4 | 202.3 | 0 | 7.52 | 0 | 209.82 | 0 | 1 | 92110 |
59 | 26 | 0 | 1 | Dissatisfaction | Product dissatisfaction | 82 | Deer Park | 5,474 | Month-to-Month | United States | 2011-TRQYE | Churned | 0 | 1 | Male | 1 | DSL | 38.554383, -122.474773 | 38.554383 | -122.474773 | 0 | 33.5 | 0 | 0 | 0 | Offer D | 1 | 0 | 1 | 0 | Credit Card | 0 | 223 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 18 | 600 | 0 | 0 | 0 | 600 | 0 | 1 | 94576 |
60 | 0 | 47.33 | 0 | null | null | 79 | Baker | 5,448 | One Year | United States | 5789-LDFXO | Stayed | 0 | 0 | Male | 0 | null | 35.28952, -116.092214 | 35.28952 | -116.092214 | 0 | 24.6 | 1 | 0 | 0 | Offer C | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 904 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 24 | 592.65 | 0 | 1,135.92 | 0 | 1,728.57 | 0 | 0 | 92309 |
19 | 59 | 37.32 | 0 | null | null | 68 | Escondido | 4,081 | One Year | United States | 6352-GIGGQ | Stayed | 0 | 1 | Male | 1 | DSL | 33.141265, -116.967221 | 33.141265 | -116.967221 | 0 | 88.8 | 1 | 0 | 0 | Offer A | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 48,690 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 67 | 5,903.15 | 0 | 2,500.44 | 0 | 8,403.59 | 1 | 1 | 92027 |
47 | 26 | 4.34 | 0 | null | null | 35 | Groveland | 2,709 | One Year | United States | 6807-SIWJI | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.902968, -119.667544 | 37.902968 | -119.667544 | 0 | 104.85 | 1 | 0 | 0 | Offer C | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 3,680 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 38 | 3,887.25 | 0 | 164.92 | 0 | 4,052.17 | 0 | 1 | 95321 |
54 | 0 | 15.51 | 1 | Dissatisfaction | Limited range of services | 90 | Encino | 5,527 | Month-to-Month | United States | 0426-TIRNE | Churned | 0 | 0 | Female | 0 | null | 34.150354, -118.518292 | 34.150354 | -118.518292 | 0 | 20.9 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 27,614 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 20.9 | 0 | 15.51 | 0 | 36.41 | 0 | 0 | 91316 |
56 | 30 | 29.29 | 0 | null | null | 76 | Raisin City | 5,219 | Two Year | United States | 4291-TPNFG | Stayed | 0 | 1 | Male | 1 | DSL | 36.594542, -119.905245 | 36.594542 | -119.905245 | 1 | 82.3 | 1 | 0 | 1 | Offer A | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 265 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 72 | 5,980.55 | 140 | 2,108.88 | 0 | 8,229.43 | 0 | 0 | 93652 |
63 | 3 | 44.73 | 1 | Competitor | Competitor made better offer | 75 | Fallbrook | 5,861 | Month-to-Month | United States | 3746-EUBYR | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.362575, -117.299644 | 33.362575 | -117.299644 | 1 | 74.6 | 1 | 0 | 1 | Offer E | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 42,239 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 1 | 74.6 | 0 | 44.73 | 0 | 119.33 | 0 | 1 | 92028 |
63 | 10 | 20.13 | 0 | null | null | 79 | San Mateo | 5,056 | Month-to-Month | United States | 9362-MWODR | Stayed | 1 | 0 | Female | 1 | DSL | 37.556094, -122.272437 | 37.556094 | -122.272437 | 0 | 64.1 | 0 | 1 | 0 | null | 0 | 1 | 1 | 0 | Credit Card | 1 | 31,882 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 40 | 2,460.35 | 0 | 805.2 | 0 | 3,265.55 | 0 | 1 | 94404 |
58 | 57 | 0 | 0 | null | null | 27 | Cottonwood | 2,898 | Two Year | United States | 7321-ZNSLA | Stayed | 1 | 0 | Male | 1 | DSL | 40.336392, -122.448533 | 40.336392 | -122.448533 | 1 | 40.55 | 0 | 3 | 0 | null | 1 | 1 | 0 | 1 | Credit Card | 0 | 12,348 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 13 | 590.35 | 0 | 0 | 0 | 590.35 | 0 | 1 | 96022 |
26 | 85 | 21.45 | 0 | null | null | 43 | Benicia | 4,908 | One Year | United States | 0565-JUPYD | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 38.113533, -122.11926 | 38.113533 | -122.11926 | 0 | 104.5 | 1 | 0 | 0 | null | 1 | 1 | 0 | 0 | Credit Card | 1 | 25,578 | 1 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 1 | 63 | 6,590.8 | 0 | 1,351.35 | 0 | 7,942.15 | 1 | 1 | 94510 |
68 | 13 | 15.82 | 0 | null | null | 71 | Berry Creek | 4,032 | Two Year | United States | 8336-TAVKX | Stayed | 0 | 1 | Female | 1 | DSL | 39.657228, -121.37778 | 39.657228 | -121.37778 | 1 | 78.45 | 1 | 0 | 10 | null | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 1,279 | 1 | Q3 | 1 | 3 | 1 | California | 1 | 1 | 0 | 72 | 5,682.25 | 0 | 1,139.04 | 0 | 6,821.29 | 0 | 1 | 95916 |
33 | 20 | 43.14 | 0 | null | null | 46 | Paicines | 6,183 | Month-to-Month | United States | 3086-RUCRN | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 36.525703, -120.952122 | 36.525703 | -120.952122 | 0 | 103.1 | 1 | 0 | 0 | Offer A | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 813 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 66 | 6,595 | 0 | 2,847.24 | 0 | 9,442.24 | 0 | 1 | 95043 |
49 | 28 | 0 | 0 | null | null | 42 | Yuba City | 4,051 | Two Year | United States | 3745-HRPHI | Stayed | 1 | 1 | Male | 1 | DSL | 39.075694, -121.70606 | 39.075694 | -121.70606 | 1 | 54.65 | 0 | 3 | 0 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 0 | 27,786 | 1 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 66 | 3,632 | 0 | 0 | 46.75 | 3,585.25 | 0 | 1 | 95993 |
58 | 7 | 0 | 0 | null | null | 20 | Sunset Beach | 3,100 | Two Year | United States | 9928-BZVLZ | Stayed | 0 | 1 | Female | 1 | DSL | 33.719221, -118.073596 | 33.719221 | -118.073596 | 0 | 49.85 | 0 | 0 | 0 | Offer D | 0 | 1 | 0 | 0 | Credit Card | 0 | 1,107 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 12 | 552.1 | 0 | 0 | 0 | 552.1 | 0 | 1 | 90742 |
20 | 85 | 42.59 | 0 | null | null | 38 | Bakersfield | 5,816 | Two Year | United States | 0674-GCDXG | Stayed | 0 | 1 | Male | 1 | DSL | 35.559617, -118.925185 | 35.559617 | -118.925185 | 0 | 71.9 | 1 | 0 | 0 | Offer B | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 44,915 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 0 | 63 | 4,479.2 | 0 | 2,683.17 | 0 | 7,162.37 | 1 | 1 | 93308 |
42 | 27 | 38.53 | 0 | null | null | 24 | Warner Springs | 3,972 | Two Year | United States | 9027-TMATR | Stayed | 0 | 1 | Female | 1 | DSL | 33.323705, -116.626907 | 33.323705 | -116.626907 | 1 | 78.8 | 0 | 0 | 1 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 1,205 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 43 | 3,460.3 | 0 | 1,656.79 | 24.9 | 5,092.19 | 0 | 1 | 92086 |
30 | 59 | 31.67 | 1 | Dissatisfaction | Network reliability | 93 | Soulsbyville | 4,533 | Month-to-Month | United States | 4910-AQFFX | Churned | 0 | 1 | Male | 1 | Cable | 37.990574, -120.261821 | 37.990574 | -120.261821 | 1 | 79.35 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 1,519 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 9 | 661.25 | 10 | 285.03 | 0 | 956.28 | 0 | 0 | 95372 |
50 | 12 | 13.69 | 0 | null | null | 41 | Folsom | 2,886 | One Year | United States | 3736-BLEPA | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 38.672638, -121.147403 | 38.672638 | -121.147403 | 0 | 91.25 | 0 | 0 | 0 | Offer C | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 51,855 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 1 | 28 | 2,483.65 | 0 | 383.32 | 0 | 2,866.97 | 0 | 1 | 95630 |
56 | 19 | 39.07 | 0 | null | null | 80 | Heber | 5,266 | Two Year | United States | 9220-CXRSC | Stayed | 1 | 0 | Female | 1 | DSL | 32.730583, -115.501083 | 32.730583 | -115.501083 | 1 | 61.4 | 1 | 2 | 10 | null | 0 | 1 | 0 | 1 | Credit Card | 1 | 3,535 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 69 | 4,059.85 | 0 | 2,695.83 | 0 | 6,755.68 | 0 | 1 | 92249 |
76 | 19 | 38.85 | 0 | null | null | 28 | Mi Wuk Village | 5,269 | Two Year | United States | 2452-KDRRH | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 38.121601, -120.133915 | 38.121601 | -120.133915 | 0 | 101.4 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 1,278 | 0 | Q3 | 0 | 4 | 1 | California | 1 | 0 | 1 | 67 | 6,841.05 | 0 | 2,602.95 | 0 | 9,444 | 0 | 1 | 95346 |
23 | 0 | 16.42 | 0 | null | null | 24 | San Francisco | 4,501 | One Year | United States | 7471-WNSUF | Stayed | 0 | 0 | Male | 0 | null | 37.776718, -122.495781 | 37.776718 | -122.495781 | 1 | 24.15 | 1 | 0 | 1 | Offer B | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 42,476 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 60 | 1,505.9 | 0 | 985.2 | 0 | 2,491.1 | 1 | 0 | 94121 |
22 | 51 | 18.62 | 0 | null | null | 33 | Elk | 5,870 | Month-to-Month | United States | 9992-UJOEL | Joined | 0 | 0 | Male | 1 | DSL | 39.108252, -123.645121 | 39.108252 | -123.645121 | 0 | 50.3 | 0 | 0 | 0 | Offer E | 1 | 0 | 1 | 0 | Credit Card | 1 | 383 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 2 | 92.75 | 0 | 37.24 | 0 | 129.99 | 1 | 1 | 95432 |
50 | 21 | 0 | 1 | Competitor | Competitor had better devices | 78 | Glendale | 2,933 | Month-to-Month | United States | 5204-QZXPU | Churned | 0 | 1 | Male | 1 | DSL | 34.13658, -118.245839 | 34.13658 | -118.245839 | 0 | 39.65 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 0 | 41,390 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 1 | 19 | 733.35 | 0 | 0 | 0 | 733.35 | 0 | 1 | 91205 |
44 | 24 | 44.14 | 0 | null | null | 51 | Bass Lake | 5,962 | Month-to-Month | United States | 9481-SFCQY | Stayed | 1 | 1 | Female | 1 | DSL | 37.458367, -119.345011 | 37.458367 | -119.345011 | 0 | 59.8 | 0 | 1 | 0 | Offer D | 0 | 0 | 1 | 0 | Credit Card | 1 | 613 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 1 | 14 | 824.85 | 0 | 617.96 | 0 | 1,442.81 | 0 | 1 | 93604 |
41 | 19 | 14.64 | 0 | null | null | 49 | Santa Margarita | 5,284 | Month-to-Month | United States | 1247-QBVSH | Stayed | 1 | 0 | Female | 1 | DSL | 35.303926, -120.256567 | 35.303926 | -120.256567 | 1 | 50.2 | 0 | 2 | 1 | Offer B | 1 | 0 | 0 | 1 | Mailed Check | 1 | 2,687 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 43 | 2,169.4 | 0 | 629.52 | 0 | 2,798.92 | 0 | 1 | 93453 |
47 | 6 | 44.45 | 0 | null | null | 61 | Stirling City | 5,870 | One Year | United States | 6478-HRRCZ | Stayed | 0 | 0 | Male | 1 | DSL | 39.904002, -121.527823 | 39.904002 | -121.527823 | 1 | 70.5 | 0 | 0 | 7 | null | 1 | 1 | 0 | 1 | Credit Card | 1 | 28 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 32 | 2,201.75 | 0 | 1,422.4 | 0 | 3,624.15 | 0 | 1 | 95978 |
61 | 0 | 33.92 | 0 | null | null | 41 | San Jose | 5,475 | Two Year | United States | 9838-BFCQT | Stayed | 1 | 0 | Male | 0 | null | 37.218705, -121.762429 | 37.218705 | -121.762429 | 1 | 26.1 | 1 | 2 | 2 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 7,023 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 72 | 1,851.45 | 0 | 2,442.24 | 0 | 4,293.69 | 0 | 0 | 95139 |
75 | 25 | 1.92 | 0 | null | null | 47 | Avila Beach | 3,728 | Two Year | United States | 7268-IGMFD | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 35.186644, -120.728305 | 35.186644 | -120.728305 | 0 | 93.9 | 1 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 812 | 1 | Q3 | 0 | 4 | 1 | California | 0 | 0 | 1 | 18 | 1,743.9 | 0 | 34.56 | 0 | 1,778.46 | 0 | 1 | 93424 |
43 | 12 | 31.31 | 0 | null | null | 29 | Temecula | 4,770 | One Year | United States | 0750-EBAIU | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 33.475493, -117.219551 | 33.475493 | -117.219551 | 0 | 91.25 | 0 | 0 | 0 | Offer B | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 3,070 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 52 | 4,738.3 | 0 | 1,628.12 | 0 | 6,366.42 | 0 | 1 | 92590 |
29 | 0 | 3.58 | 0 | null | null | 36 | Bellflower | 4,761 | One Year | United States | 0428-AXXLJ | Stayed | 0 | 0 | Male | 0 | null | 33.887676, -118.127289 | 33.887676 | -118.127289 | 0 | 19.5 | 0 | 0 | 0 | Offer C | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 72,893 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 25 | 516.3 | 0 | 89.5 | 0 | 605.8 | 1 | 0 | 90706 |
75 | 18 | 26.82 | 0 | null | null | 79 | Chula Vista | 4,368 | One Year | United States | 5820-PTRYM | Stayed | 0 | 1 | Female | 1 | Cable | 32.64164, -116.985026 | 32.64164 | -116.985026 | 1 | 68.45 | 1 | 0 | 1 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 12,884 | 1 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 0 | 56 | 4,014 | 0 | 1,501.92 | 0 | 5,515.92 | 0 | 1 | 91913 |
21 | 48 | 23.52 | 0 | null | null | 27 | Sunol | 4,799 | Month-to-Month | United States | 3234-VKACU | Joined | 0 | 0 | Male | 1 | DSL | 37.587494, -121.862856 | 37.587494 | -121.862856 | 0 | 70.3 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 790 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 2 | 132.4 | 0 | 47.04 | 0 | 179.44 | 1 | 1 | 94586 |
42 | 21 | 8.29 | 0 | null | null | 46 | Rio Linda | 4,080 | Month-to-Month | United States | 5309-TAIKL | Stayed | 0 | 1 | Female | 1 | DSL | 38.688764, -121.457596 | 38.688764 | -121.457596 | 0 | 62.8 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 14,010 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 0 | 7 | 418.3 | 0 | 58.03 | 0 | 476.33 | 0 | 1 | 95673 |
30 | 53 | 0 | 1 | Dissatisfaction | Limited range of services | 82 | South Dos Palos | 2,967 | Month-to-Month | United States | 6834-NXDCA | Churned | 0 | 0 | Female | 1 | DSL | 36.959731, -120.653519 | 36.959731 | -120.653519 | 0 | 23.9 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 0 | 343 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 13 | 300.8 | 0 | 0 | 0 | 300.8 | 0 | 1 | 93665 |
59 | 18 | 47.64 | 0 | null | null | 32 | Norwalk | 5,087 | Two Year | United States | 4622-YNKIJ | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 33.905963, -118.08263 | 33.905963 | -118.08263 | 0 | 88.95 | 0 | 0 | 0 | Offer C | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 103,214 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 33 | 3,027.65 | 0 | 1,572.12 | 0 | 4,599.77 | 0 | 1 | 90650 |
45 | 25 | 22.52 | 0 | null | null | 27 | Brookdale | 5,154 | One Year | United States | 1169-SAOCL | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.106902, -122.100006 | 37.106902 | -122.100006 | 0 | 106.65 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 1,007 | 1 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 49 | 5,168.1 | 130 | 1,103.48 | 0 | 6,401.58 | 0 | 0 | 95007 |
77 | 19 | 6.97 | 1 | Competitor | Competitor made better offer | 69 | Lewiston | 5,374 | Month-to-Month | United States | 9391-EOYLI | Churned | 0 | 0 | Male | 1 | Fiber Optic | 40.704293, -122.803899 | 40.704293 | -122.803899 | 1 | 80.45 | 0 | 0 | 1 | Offer D | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 1,845 | 0 | Q3 | 1 | 2 | 1 | California | 1 | 0 | 0 | 12 | 950.2 | 0 | 83.64 | 0 | 1,033.84 | 0 | 1 | 96052 |
48 | 4 | 19.22 | 0 | null | null | 54 | Milford | 4,968 | One Year | United States | 0330-BGYZE | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 40.181279, -120.392967 | 40.181279 | -120.392967 | 1 | 102.5 | 1 | 0 | 8 | Offer B | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 481 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 60 | 6,157.6 | 0 | 1,153.2 | 0 | 7,310.8 | 0 | 1 | 96121 |
42 | 26 | 10.9 | 0 | null | null | 57 | Bakersfield | 6,005 | Two Year | United States | 5067-WJEUN | Stayed | 1 | 0 | Male | 1 | Cable | 35.559617, -118.925185 | 35.559617 | -118.925185 | 1 | 54.2 | 0 | 2 | 1 | Offer A | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 44,915 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 67 | 3,838.2 | 10 | 730.3 | 0 | 4,578.5 | 0 | 0 | 93308 |
76 | 19 | 34.39 | 0 | null | null | 31 | Bakersfield | 3,104 | One Year | United States | 8329-UTMVM | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 35.140938, -119.051348 | 35.140938 | -119.051348 | 0 | 104.65 | 1 | 0 | 0 | Offer C | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 25,126 | 1 | Q3 | 0 | 4 | 1 | California | 1 | 0 | 1 | 27 | 2,964 | 0 | 928.53 | 0 | 3,892.53 | 0 | 1 | 93313 |
21 | 73 | 32.08 | 1 | Other | Don't know | 74 | Concord | 3,700 | Month-to-Month | United States | 9448-REEVD | Churned | 0 | 0 | Male | 1 | DSL | 38.013825, -122.039144 | 38.013825 | -122.039144 | 1 | 44.7 | 0 | 0 | 1 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 36,186 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 1 | 0 | 1 | 44.7 | 0 | 32.08 | 0 | 76.78 | 1 | 1 | 94520 |
80 | 17 | 39.51 | 0 | null | null | 57 | Los Angeles | 3,711 | Month-to-Month | United States | 3411-WLRSQ | Joined | 0 | 0 | Female | 1 | Fiber Optic | 34.088017, -118.327168 | 34.088017 | -118.327168 | 1 | 74.6 | 0 | 0 | 3 | Offer E | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 32,562 | 0 | Q3 | 1 | 5 | 1 | California | 0 | 0 | 0 | 3 | 239.05 | 30 | 118.53 | 0 | 387.58 | 0 | 0 | 90038 |
62 | 20 | 11.74 | 0 | null | null | 72 | Upper Lake | 5,804 | Month-to-Month | United States | 5131-PONJI | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 39.220368, -122.907693 | 39.220368 | -122.907693 | 1 | 90.4 | 0 | 3 | 10 | Offer B | 1 | 0 | 1 | 1 | Credit Card | 1 | 2,344 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 49 | 4,494.65 | 0 | 575.26 | 0 | 5,069.91 | 0 | 1 | 95485 |
69 | 2 | 10.55 | 0 | null | null | 21 | Acton | 3,172 | Month-to-Month | United States | 3312-ZWLGF | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.501452, -118.207862 | 34.501452 | -118.207862 | 1 | 79.3 | 1 | 0 | 0 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 7,831 | 1 | Q3 | 0 | 5 | 1 | California | 0 | 0 | 0 | 29 | 2,414.55 | 0 | 305.95 | 0 | 2,720.5 | 0 | 1 | 93510 |
77 | 8 | 40.5 | 0 | null | null | 27 | Riverside | 5,610 | Two Year | United States | 4079-VTGLK | Stayed | 0 | 1 | Male | 1 | DSL | 33.994676, -117.372498 | 33.994676 | -117.372498 | 1 | 74.85 | 1 | 0 | 7 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 18,999 | 0 | Q3 | 1 | 5 | 1 | California | 1 | 0 | 1 | 30 | 2,181.75 | 0 | 1,215 | 0 | 3,396.75 | 0 | 1 | 92501 |