text
stringclasses
10 values
label
class label
5 classes
We've had multiple issues with our internet connection lately. The last outage lasted for 3 days and we missed some important calls. We're considering switching to a competitor.
1unhappiness-with-service
We've been experiencing frequent dropped calls and slow data speeds despite being a premium customer. The last two bills I received had incorrect charges and I'm still waiting for the refund.
0billing-issue
I'm extremely dissatisfied with the constant outages in my area. Every month I have at least 2-3 instances of no internet or phone service. This is affecting my work and personal life. I have talked to customer support multiple times and they seem to be unhelpful. I'm considering switching to a different provider.
1unhappiness-with-service
Our company has recently increased our service charges by 20% due to inflation, which has led to an average increase of $15 in my monthly bill. I'm considering switching to a different provider because it's getting too expensive.
8price-plan
The customer has been with our telecommunications company for over 5 years, but their monthly payments have been late for the past 3 months, and they have been receiving lower speeds than advertised. They have expressed dissatisfaction with the customer support team, stating that they were not responsive to their concerns. The customer's demographic information shows they are a high-income individual with a family, and they have a stable job. However, the customer has also mentioned that they are considering switching to a competitor due to the issues they are experiencing.
2customer-support
The customer has been receiving poor service from the telecom company for months, with multiple instances of dropped calls, slow data speeds, and unhelpful customer support. They have been complaining about these issues to the company's social media team and via email, but no resolution has been provided. The customer has also mentioned that they have received a higher bill than expected, which has caused them financial stress. They are considering switching to a different provider to get better service.
7no-satisfaction
The customer, a 35-year-old female, has been with the telecommunications company for 2 years. She signed up for the basic plan, which costs $50 per month, and has consistently paid her bills on time. However, she has made several complaints about the poor reception in her area, which has resulted in dropped calls and lost connections. Additionally, she has mentioned that the price increase last year was a major factor in her dissatisfaction. Despite this, she has not taken any action to leave the company yet.
1unhappiness-with-service
I've been with your company for 5 years, but the constant dropped calls and poor internet connectivity have been a major frustration. The customer service team has been unhelpful in resolving these issues. I'm starting to think about switching to a different provider.
1unhappiness-with-service
After 6 months of delayed payments, I received a notice from your company that I owe $100, my service has been suspended, but the payment plan was never communicated to me. I'm extremely frustrated with the lack of communication and poor customer service.
7no-satisfaction
The customer has been experiencing issues with dropped calls on their mobile network, resulting in frequent call retries and wasted time. They have also received multiple bills with incorrect charges. The customer's primary concern is the cost of their monthly plan, as they feel it is too expensive for the quality of service they are receiving. They have been a loyal customer for 5 years and have always paid their bills on time. However, due to the recent issues, they are considering switching to a competitor's network. The customer's demographic information shows they are 35-44 years old, have a household income of $50,000-$75,000, and use their phone for both personal and business purposes.
1unhappiness-with-service

Built with Distilabel

Dataset Card for my-distiset-c43f6668

This dataset has been created with distilabel.

Dataset Summary

This dataset contains a pipeline.yaml which can be used to reproduce the pipeline that generated it in distilabel using the distilabel CLI:

distilabel pipeline run --config "https://huggingface.co/datasets/wikrams/my-distiset-c43f6668/raw/main/pipeline.yaml"

or explore the configuration:

distilabel pipeline info --config "https://huggingface.co/datasets/wikrams/my-distiset-c43f6668/raw/main/pipeline.yaml"

Dataset structure

The examples have the following structure per configuration:

Configuration: default
{
    "label": 1,
    "text": "We\u0027ve had multiple issues with our internet connection lately. The last outage lasted for 3 days and we missed some important calls. We\u0027re considering switching to a competitor."
}

This subset can be loaded as:

from datasets import load_dataset

ds = load_dataset("wikrams/my-distiset-c43f6668", "default")

Or simply as it follows, since there's only one configuration and is named default:

from datasets import load_dataset

ds = load_dataset("wikrams/my-distiset-c43f6668")
Downloads last month
26