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adjuster experience adjuster 072018 current company name – city state manage investigate evaluate negotiate moderate high exposure complex coverage liability claims resulting automobile accidents communicate insureds claimants witnesses police parties order gather information regarding coverage liability negotiate settle bodily injury claims directly insureds claimants first call making sure correct reserves opened exposure evaluate medical records demand packages injury claims determine valuation claim using mitchell decision point claims iq negotiate settlement injury claims attorneys within first 60 days identify fraud indicators special investigation referral recognize recovery opportunities regards subrogation salvage 102016 062018 company name – city state investigate evaluate negotiate moderate high exposures complex coverage liability claims resulting automobile accidents recognize excess exposures effectively communicate verbally writing parties assist internal external customers problems questions regarding claims phone written correspondence providing high level customer service negotiate settle bodily injury claims directly insureds claimants first call making sure correct reserves opened exposure negotiate timely appropriate settlements claimants insureds attorneys issue payments identify refer suspicious claims special investigation unit recognize recovery opportunities regards subrogation salvage 072015 102016 company name – city state investigate evaluate negotiate settle 1st 3rd party homeowners property claims ranging low high complexity managed third party vendors temporary housing handling claims compliance various state guidelines assist internal external customers problems questions regarding claims phone written correspondence providing high level customer service facilitated services local police departments vendors assist insured coordination emergency benefits services recognized processed claims needed subrogation 102006 062015 company name – city state investigate evaluate negotiate moderate high exposures multi vehicle disputedundisputed liability claims interact effectively customers lawyers medical providers insurance agents public personnel involved claims process document claims files accurately promptly maintain company metric goals provide excellent customer service delivering difficult conversations mentoring less experienced adjusters assisting training development work history adjuster 072018 current company name – city state manage investigate evaluate negotiate moderate high exposure complex coverage liability claims resulting automobile accidents communicate insureds claimants witnesses police parties order gather information regarding coverage liability negotiate settle bodily injury claims directly insureds claimants first call making sure correct reserves opened exposure evaluate medical records demand packages injury claims determine valuation claim using mitchell decision point claims iq negotiate settlement injury claims attorneys within first 60 days identify fraud indicators special investigation referral recognize recovery opportunities regards subrogation salvage 102016 062018 company name – city state investigate evaluate negotiate moderate high exposures complex coverage liability claims resulting automobile accidents recognize excess exposures effectively communicate verbally writing parties assist internal external customers problems questions regarding claims phone written correspondence providing high level customer service negotiate settle bodily injury claims directly insureds claimants first call making sure correct reserves opened exposure negotiate timely appropriate settlements claimants insureds attorneys issue payments identify refer suspicious claims special investigation unit recognize recovery opportunities regards subrogation salvage 072015 102016 company name – city state investigate evaluate negotiate settle 1st 3rd party homeowners property claims ranging low high complexity managed third party vendors temporary housing handling claims compliance various state guidelines assist internal external customers problems questions regarding claims phone written correspondence providing high level customer service facilitated services local police departments vendors assist insured coordination emergency benefits services recognized processed claims needed subrogation 102006 062015 company name – city state investigate evaluate negotiate moderate high exposures multi vehicle disputedundisputed liability claims interact effectively customers lawyers medical providers insurance agents public personnel involved claims process document claims files accurately promptly maintain company metric goals provide excellent customer service delivering difficult conversations mentoring less experienced adjusters assisting training development education high school diploma john f kennedy high school summary insurance claims adjuster 12 year background auto homeowners insurance industry looking build long term career dynamic company allows opportunity career growth designated home state alllines adjusters license team orientated candidate able provide assistance needed complete tasks communicate effectively ability adjust audience necessary licensed property casualty adjuster multiple licenses several states highlights benefits excellent customer service customer service insurance iq mentoring personnel police settlements phone valuation written negotiation skills time management data analysis personable skills benefits excellent customer service customer service insurance iq mentoring personnel police settlements phone valuation written	AUTOMOBILE
digital premedia specialist summary highly creative multitalented graphic designer ten years print packaging design advertising marketing brand development highlights adobe creative suite photoshop illustrator indesign dreamweaver fireworks flash acrobat distiller esko automation engine print workflow management system word processing presentation tools within microsoft office suite applications word excel access powerpoint familiar commercial printing four color spot printing processes prepress file preparation fundamentals design preflight proofing typesetting ink densities color separation color calibration trapping screen angle application cutbacks etc digital photography image manipulation color correction different formats tiff jpeg eps png etc screen print output project tracking collaboration document control management software sap lotus notes sharepoint ability troubleshoot hardwaresoftware problems macwindows environment network management setting creating assigning user accounts maintaining file hierarchy updating digital asset database server experience 052015 current digital premedia specialist company name utilizing graphics production software develop press ready files commercial printing environment company specializes digital lithographic offset flexographic printing daily output 30 million label impressions different substrates nations foremost consumer packaged goods brands including private labels manufacturer store branded packaging conducting preflight checks inbound customer files establish meet gamses minimum standards reproduction government regulations brand manufacturer guidelines planning guiding customer press check tours within plant insure project components place issues may arise press taken care timely manner working collaboration business leadership facilitate needs customers vendors educating gamses capabilities helping identify suitable printing methods projects collaborating press room staff improve customer deliverables finding ways reduce wastage materials production researching testing alternative substrates overall process improvement better documenting key issues lessons learned individual projects maintaining superior product quality reduced cost company maintaining digital asset mechanical artwork database working harmonize numerous print workflows reducing andor eliminating redundancies within system 032014 032015 translation localization specialist company name products equipment services working team graphics labeling specialists technical writers software developers facilitate translation training publications including users manuals medical reagents package inserts medical instrumentation software localization bds label design development department european middle eastern asian african markets comprise total 30 different languages managing 2 million plus translation software localization budget bds label design development department insuring projects delivered time within estimated cost working outside translation print vendors find lean cost effective ways submitting projects translation resource management submission deliverables project closeout training new hires contractors best practices creating multilingual documents leading team effort geared towards modernizing improving departmental workflow project management electronic asset management systems becton dickinson 102006 032014 company name preparing customer art files consumer food packaging disposable foodservice products solo cups commercial print specifications paper plastic foam substrates using high volume graphics department annual output 15000 20000 projects developing simplified template die lines using information derived complex package engineering drawings providing creative expertise solo cups marketing department point sale retail advertising packaging projects national brands like walmart target wendys starbucks pepsi co among others performing preflight check inbound customer art files proofreading outbound artwork lead graphics liaison technical lead charge implementing pepsi co disposable cup global technical standards solo cup company print production plants heading team charged process improvement training developing growing comprehensive digital online standard operating procedures resource database 112003 102006 company name city state helped establish antwerpens inhouse advertising marketing department responsible conceptualizing print electronic ad campaigns antwerpen automotive groups eleven brands part multimillion dollar local regional advertising initiative helped formulate marketing strategies targeted advertising monitoring weekly retail sales assisted creating print proposals electronic presentations targeted towards major automakers new business initiatives oversaw web team tasked updating franchise websites adding modern features online shopping assistant improving visibility search engine optimization pioneered team responsible design development integration corporate brand identity projects antwerpen automotive group popularizing hugely successful jack says yes campaign annual antwerpen hyundai 1000 challenge geared towards selling 1000 hyundai vehicles 30 days coordinated advertising projects freelance designers commercial printers media houses vendors education bachelor arts graphic designadvertising mimar sinan university city turkey graphic designadvertising accomplishments project management professional training traditional agile day life baltimore design conference foundercommittee member certified internet webmaster html css javascript ftp web server administration networking fundamentals languages fluent written verbal turkish swahili skills adobe creative suite acrobat dreamweaver photoshop ad advertising art asset management automation automotive brand identity budget calibration color hardware database digital photography features fireworks flash freelance government regulations graphics illustrator image indesign ink lotus notes mac managing marketing strategies marketing materials mechanical access excel microsoft office suite powerpoint sharepoint windows word network management packaging prepress presentations press print production printers processes process improvement project management proofing proofreading proposals publications quality researching retail retail sales selling 1 sales sap search engine optimization software developers translation troubleshoot turkish typesetting websites word processing workflow written	DIGITAL-MEDIA
consultant summary college graduate interest insurance claims work proven record success endeavors strong work ethic focus details excited begin career investigative work searching entry level position insurance claims adjuster skills unix sql server 2005 sql server 2008 sql server 2008r2 vmware odbc sql plsql access ms office suite ms visio oracle 10g oracle 11g sap business objects bi suite peoplesoft adp cview sap business objects suite ms reporting suite microstrategy ms office suite tableau industry software sql server studio empcenter cqcs dna dnasme imc esoms cview web design internet explorer netscape navigator chrome firefox java aspnet html operating systems ms windows professionalenterprisexp78 nt novell netware server environments sql 2008 sql 2008r2 sql 2012 oracle 11g oracle 11g2 rpg metadata sas peoplesoft adp ceridian encore ssrs ssas ssis etl access excel teradata crystal reports servicenow sharepoint cyberquery experience consultant 072016 current company name city state top 4 financial institution create sql queries stored procedures tables extract data analyze data create executive team dashboards daily visualizations utilize excel pivot tables monitor observations within core finance metadata template analyze core finance gbam americas feeds manual spreadsheet remediation support data stewards review various domain issues vlookups extractions document process improvements enhance data integrity conduct data reviews ensure data quality reasonability data feeds supplied edm generated trend reporting assist reducing number feed gaps environment access excel sharepoint sql server metadata teradata adaptive database analyst 042016 072016 company name city state provided technical support basic development computer applications programs documented technical specifications design redesign complex projects applications analyzed complex computer application problems maintain restore functionality led resolution complex issues escalated needed meet established slas prepared programming specifications completed programming tasks develop basic andor assist development moderately complex computer solutions prepared program test data tests debugs programs using waterfall methodologies updated completed documentation procedures user guides ensure data quality participated testing updating business continuation plan planned analyzed highly complex business requirements environment sql server teradata oracle 11g oracle discoverer microstrategy 931 metadata bmc remedy senior business intelligence analyst 022015 042016 company name city state developed enhanced webi reports universes business objects provided technical support triage database performance reporting related issues reviewed interpret report sql determine data source business logic conducted report requirement gathering sessions project business smes compiled report mapping legacy reports aid change management communication quality assurance tested additional objects universe structure ensure data quality created functional technical specifications according business requirements conducted unit system tests various technical tools including ssas collaborate business smes develop report testing strategy using agile methodologies conducted uat business units quality leaders performed various tasks throughout software development life cycle sdlc environment sql server oracle 11g business objects webi tableau 901 servicenow reporting analyst 102013 022015 company name city state reviewed translated current state business objectcrystal reportsreport buildermsrs reviewed interpreted report sql determine data source business logic conducted report requirement gathering sessions business smes focus groups developed new modify reports msrs bids sql server 2008 r2 2012 compiled report mapping legacy reports aid change management communication designed developed implemented new existing interfaces etl processes using ssis created logical physical data models utilizing erwin developed implemented data warehouse tables views metadata created functional technical specifications according brds created test plans validate adherence business requirements using hp alm qc conducted unit system tests various technical tools including ssas collaborated business smes develop report testing strategy using agile methodologies conducted uat esoms business smes ensure data integrity quality environment erwin esoms sql server 2008r2 sql server 2012 sql ssas ssis ssrs sap bo crystal reports ms office suite ms visual sourcesafe ms visio toad business analyst 042012 092013 company name city state collaborated team members clients gather hrpayroll report requirements created functional technical specifications according brds configured screen layouts dashboards workflows interfaces according hr specifications developed enhanced reports using sap business objects sql plsql oracle integrated developed hr reports sql oracle based erp environments analyzed query performance optimization using ssas analytical tools documented functional specifications procedural documentation hr brds developed enhanced webi reports universes business objects provided technical support triage database performance reporting issues created test plans validate adherence hr business requirements using sql conducted unit system tests ensure data integrity various tools including ssas provided technical guidance direction peers designed developed implemented new existing programs etl processes using ssis environment sap business objects bi visual basic sql server 2005 sql server 2008r2 sql server 2012 vmware odbc sql plsql ssas ssis ssrs ms office suite oracle 10g oracle 11g oracle 11g2 javascript peoplesoft adp kronos etl business analyst 091999 122011 company name city state interrogated data domestic international banks credit unions including fifth third manipulated large financial datasets utilized complex queries data transformations cross departmental collaboration software development subject matter expert sme collaborated team members clients gather document project requirements acted liaison clients technical teams aid golive transition created functional technical specifications according brds created logical physical data models utilizing erwin developed enhanced reports using sap business objects plsql sql oracle generated business reports including matrix parameter reports charts drill functions integrated developed reports sql oracle based erp environments designed conducted technical knowledge transfer sessions various client sites education training bs degree information management systems wayne state university city state information management systems degree accounting wayne county community college mcl distinction city state accounting skills aspnet business objects crystal reports data warehouse dna java javascript sharepoint microstrategy 931 microstrategy oracle discoverer oracle plsql peoplesoft pivot tables sap sas software development spreadsheet sql sql server tableau 901 tableau technical support teradata triage unix visual basic web design	CONSULTANT
consultant career focus business professional acutely focused customer service network building promptly develops vital relationships needed operate succeed sales field manager expertise delivering support services resolving customer complaints seven years experience real estate development also quick study ability easily grasp put application new ideas concepts technologies exceptional organizational communication interpersonal analytical problem resolution skills thrive independent collaborative work environments proficient use computer applications including ms word excel powerpoint access well autocad act summary skills training development employee relations compensation administration performance management strategies human resources audits maintains confidentiality hrms national human resources association homeowners insurance knowledge excellent communicator deadlinedriven marketing sales specialist new program promotion implementation procedure development human resources information systems hris accomplishments experience includes 1000 physical property inspections promoted city counsel liaison fifteen months professional experience consultant may 2011 current company name city state maintain inhouse clients obtain customer referrals continuously build relationships recruited interviewed 3060 applicants per 30 days customize benefit plans individuals company employees based current health financial needs family history budget administer following benefit programs medical dental life accident short longterm disability serve clients supportive service promoted agency products customers person telephone writing explained premiums owed policyholders agents underwriters advised implementation payroll tax systems recruited hired international contract workers advised managers organizational policy matters recommend needed changes query data generate data clients conducted benefits administration benefiteligible employees identified prospective customers using lead generating methods performing average 25 calls per day assisted creation vendor contracts outside vendors responded customer inquiries timely manner advised managers organizational policy matters recommend needed changes link management employees handling questions interpreting administering contracts helping resolve workrelated problems loan consultant developer feb 2009 oct 2014 company name city state adhered federal state compliance guidelines relative retail mortgage lending determined appropriate rate locks issuance disclosures overage underage waivers fee waivers developed close relationships area realtors promoted builders boost referral network assisted seniorlevel credit officers complex loan applications analyzed applicants financial status credit property evaluation determine feasibility granting loan developed tool track monitor personal sales opportunities deals progress finished contracts negotiated contracts coordinate lenders attorneys inspectors diligently reviewed specialty loan portfolio compliance reporting requirements performed daily maintenance loan applicant databaseplanned executed operational audits various business areas using riskbased audit methodology delivered informational sales presentations potential investors build symbiotic client relationships researched banking guidelines statutory requirements stay updated new laws applications generated new accounts implementing effective networking content marketing strategies organized weekly sales reports sales department track product success managed project budget 24 million defined project deliverables monitored status tasks assisted builders developers potential projects scheduling utility assignments txdot issues created financial analysis reports commercial real estate borrowers financial statements lease reviews market research process lead may 2013 jun 2014 company name city state answered employee questions regarding unionization attendance issues resolved issues provides technical sales support assure successful customer integration implementation established company products consistently exceeding monthly individual group metrics conducted new employee orientation foster positive attitude toward organizational objectives directed personnel training labor relations activities answers customer inquiries concerning system software applications provides software development consultation prospective users understands develops delivers systemsapplications solutions customers business information technical educational needs subject matter expert several field applications recommend implement new methods techniques andor procedures analyzes practices procedures data determine answers technical issues project lead various assignments tasks tracked negative communication organization websites blogs developed strategies addressing implemented payroll options temporary contract employees received company employee performance award maintaining record sales achievement 20 growth three months row participated various incentive programs contests designed support achievement production goals international human resource manager apr 2009 mar 2011 company name city state directed personnel training labor relations activities recruited specific roles within departments based budget facilitated recruitment activity global nature requiring knowledge different legislation pay practices opinion government policies procedures upsold addon services existing customers generating incremental revenue 250000 per year verified approved payroll wires manual check request administer quarterend yearend process includes auditing w2s review quarter end year end reports preparing corrected w2s review wage tax registers working vendor ensure tax returns filed correctly responsible assisting 401k internal external audits reconciliation 401k files payroll registers responsible maintaining integrity personnel data 500 – 4800 employees based client processing multistate payrolls weekly biweekly union via adp enterprise ensured processing unemployment compensation partnered payroll vendor ensure accurate timely preparation filing monthly quarterly annual tax reports coordinated international domestic employees including preparation invitation letters confirmation schedule managing logistics program coordinated activities facilitated timely delivery payroll benefits employee relations training development legal compliance services consulted clients evaluated worksite hr services developed implemented delivered service plans capturing clients objectives facilitated applicable training programs developed required business units assisted business units implementing training specific environment prepared sent offer letter employment agreements benefit information visa check list boarding documents new hires provided accurate information erisa reporting verified i9 documentation time hire receipt adviser maintain accurate records conducted quarter i9 reports annual audits worked hris vendor customize system according client needsap ultipro ceridian pay express consulted management staff identify issues problems confronting department offer suggestions human resource development organizational development advised managers organizational policy matters recommend needed changes reviewed contracts appropriateness adherence internal policies regulations identified staff vacancies recruited interviewed selected applicants processed rehires transfers terminations garnishments withholdings managed company tax payments organization 32 million annual revenue worked hr advisors hr representatives establishing consistent hiring practices real estate inspector aug 2006 apr 2009 company name city state coordinated enforcement application various codes ordinances technical specifications assure conformance plans established maintained cooperative relationships representatives community consumer employee public interest groups prepared submitted annual report finances administrative activities city tested soil determine adequacy strength concrete asphalt steel foundations gathered relevant materials bid processes coordinated bidding contract approval advised project manager regarding construction material costs quantity calculations drafted action plans led meetings department executives review project status proposed changes collaborated contractors clients onsite engineer single multifamily projects kept uptodate thorough accurate case files presented agenda items 4 meetings per week •researched evaluated plans specifications drawings •performed investigations prohibited work issued citations correction notices recommendations •ensured housing expenditures complied budgets maintained •worked general public contractors technical professionals ensure city regulations policies procedures adhered understood •drafted rcas monitored costs timescales resources used achieve department city dead lines •developed bid packages rfis required contractors submit project proposals facilitated processing rfis submittal samples among general contractor owner owners consultants assisted public relations media relations crisis communications campaigns •prepared work repair specifications quotes cost analysis construction process managed project budget 42000 per single family project 85 million per multifamily project met clients oneonone determine necessary services make appropriate treatment recommendations collaborated team members identify accomplish hudprogram objectives loan officer apr 2006 feb 2009 company name city state • processed loan applications including reviewing financial information reported determining financial status ability pay created financial analysis reports commercial real estate borrowers financial statements lease reviews market research generated 6080 leads weekly produced 24 million net sales volume average month • ensured loan requests within policy procedure guideline properly prepared documented approved adhered federal state compliance guidelines relative retail mortgage lending researched insurance information flood certificates • prepared promissory notes repayment schedules support documents required federal regulations • counseled loan applicants recipients regarding diversity loans available • prepared assisted preparation reports determined appropriate rate locks issuance disclosures overage underage waivers fee waivers complied regulatory requirements including bank secrecy act antimoney laundering ofac usa patriot act privacy act community reinvestment act reviewed 40 financial statements week built knowledge latest banking products services home buyer programs fha va payment assistance advanced user calyx sales management software generating pipeline account reports weekly education certification human resource 2104 rice university susan b glasscock city state usa professional human resources phr certificate certification mortgage 2003 champions school real estate city state usa bachelor science civil environmental engineering 1999 rutgers university city state usa professional affiliations shmr	CONSULTANT
graphic designer summary highly creative multitalented graphic designer 14 years multimedia graphic design highlights corporate design advanced typography knowledge strong design sense conceptual thinker time management creative artistic selfmotivated professional social media marketing experience 012014 092015 graphic designer company name city state create visual print materials broad range customers includes business cards logos banners mailers etc work closely clients initial design end product work multiple vendors print industry base knowledge print press operations 012011 092015 owner graphic artist company name city state manage maintain website numerous social media sites create 2d 3d art works concept completion develop design concepts using graphic design complete 3d projects organize maintain inventory shipping coordinate facilitate meetings united states international clients 012006 012011 senior graphic designer company name city state created print materials advertising large event signage developed design concepts team designers ensured quality consistency designs worked closely upper management various branding design projects worked closely federateds print shop local printing agencies education 2001 aa visual communications brown college city state skills expert knowledge following software programs adobe creative suite htmlcss adobe acrobat adobe illustrator adobe photoshop adobe indesign corel applications publisher word excel powerpoint flash	DESIGNER
senior finance manager summary highly driven finance professional 8 years progressive experience advertising entertainment industry extremely proficient managing monthend quarterend yearend deadlines highlights staff managementdevelopment balance sheet reconciliations process improvement managing audit requests financial reporting cash flow analysis budget development excellent research financial analysis abilities microsoft excel microsoft word microsoft powerpoint experience sap r3bw maconomy business objects jd edwards experience senior finance manager january 2015 january 2016 company name supervise media finance production client finance accounts payable accounts receivable departments manage monthly accounting close consolidation monthly reports manage monthly accounting close efficiently accurately prepare monthly financial statements balance sheet pl cash flow variance analysis company analyze intercompany transactions oversee monthly reconciliations provide weekly cash flow projections cfo manage cash balances dir treasury manage internal external audits ensure good effective internal controls place assist establishing accounting operational policiesprocedures well consistent reporting department assist leading implementation maconomy system across office includes training streamlining policies review post entities journal entries ensuring completeness accuracy ensure monthly balance sheet reconciliations completed reconciling items addressed resolved coordinate serve primary contact companys external auditors ensuring accounting transactions complete accurate prior external audits manage internal external audits ensure good effective internal controls place provide timely reporting department heads upper management ogilvy public relations client finance manager january 2015 january 2015 manage billing function west region prepare provide weekly revenue trending analysis account teams prepare monthly staff utilizationprojections reports senior account leads assist account teams new vendor setup vendor invoice processing purchase order setup primary point contact ap inquiries conduct timesheet audits follow staff submitting approving weekly timesheets provide ad hoc reports analysis account finance teams senior financial analyst january 2012 january 2015 company name validated approved forecast rate assumptions provided global procurement team prepared weekly market commodity report validated market rates used manufacturing plants prepared analyzed monthly zinc actuals report analyzed monthend results quarterly yearly forecasts prepared presentation decks forecast meetings prepared ad hoc reports requested senior managers executive teams senior financial analyst january 2008 january 2012 company name performed revenue analysis cost analysis utilization analysis monthly basis provide reports finance director cfo analyzed financial results forecast prior year results measure current performance reported monthly year date figures corporate office prepared journal entries schedules monthly close processed invoices expense reports review purchase orders ensure line corporate policies processed manage intercompany invoices billings prepared reconciled accrual deferral schedules monthly basis managed implemented internal controls within different departments agency supported annual audit process preparing necessary schedules education masters business administration auditing fraud examination december 2011 argosy university city state auditing fraud examination fraud examination theories methods fraud auditing financial analysis internal auditing control management legal aspects fraud investigation expert testimony bachelor science corporate finance advertising promotion strategy may 2006 university southern california city state corporate finance advertising promotion strategy skills accounting accounts payable accounts receivable accrual ad ap agency auditing balance sheet billing billings budget development business objects cash flow analysis cash flow cash flow projections cost analysis client expense reports external audits finance financial financial analysis financial reporting financial statements internal auditing invoice processing jd edwards legal director managing market meetings microsoft excel office microsoft powerpoint microsoft word policies process improvement procurement reconciling reporting research sap r3 staff managementdevelopment treasury variance analysis	FINANCE
information technology manager summary dedicated manager wellversed analyzing mitigating risk finding costeffective solutions excels boosting performance productivity establishing realistic goals enforcing deadlines highlights operations management project tracking performance criteria tracking waterfall framework scrum methodology enterprise platforms salary structurecompensation analysis calm pressure compensationbenefits administration staff development client communication experience information technology manager 032013 current company name city state managed fourperson local team allocating resources ongoing projects enforcing deadlines drove business kpis rapid iteration customerfacing product features leveraged indepth understanding endtoend customer experience identify pain points latent customer needs collaborated global team resolve support cases build maintain staff five terminate cause one employee create audit processes interlocking teams adjust required manage travel budget staff onsite visits ownership saas customers north america canada australia defined project deliverables monitored status tasks executed proof concept implementations validate product feasibility administrator 062011 032013 company name city state designed delivered mission critical infrastructure ensure highest levels availability performance security maintained security backup redundancy strategies ownership infrastructure clientserver management chicago houston montreal sydney collected analyzed reported program metrics including product technical performance measures key performance parameters manage north america production data center saas disaster recovery applications deploy manage vmware architecture monitor created automatic actions related hardware web servers engineered infrastructure reliable wan lan connectivity active directory group policy configuration deployment provided client support production sql administration deployed 30 nec phones support nec pbx responsible purchasing product recommendations network administrator 022010 052011 company name city state tested configured deployed windows 7 operating system acronis snap deploy deployed tested microsoft exchange 2010 vmware administered sql 2005 database run dentrix dexis software configuration implementation group policies information technology consultant 102008 052011 company name city state managed provided security administrative support paine wetzel oncor international northridge group rent realty northwestern dental center supported microsoft windows 2003 xp vista mac operating systems responsible purchase decisions provide best end point security solutions obtained milestone advanced certified partner video surveillance network administrator 102008 052011 company name city state installed configured lan windows xp windows vista clients administration microsoft active directory administration microsoft exchange 2003 systems including backup recovery deploy symantec endpoint security solutions implemented disaster recovery managed multiple desktop applications microsoft office adobe acrobat act administration intranet network administrator 102008 122009 company name city state provided onsite technical support windows 2003 2008 servers workstations laptops blackberries iphones migrated exchange 2007 scr exchange 2003 powershell das managed windows server 2008 windows 7 college education computer technician 072006 062008 company name city state performed pc mac hardware software configurations troubleshot general novell client issues installed maintained peripherals built images used symantec ghost education master science business information technology 2018 depaul university city state bachelor science network communications management 2009 devry university city state skills active directory administrative support adobe acrobat architect backup budget clientserver hardware concept client clients client support das database disaster recovery ghost lan laptops mac hardware mac exchange microsoft exchange microsoft exchange 2003 microsoft office windows 7 windows microsoft windows 2003 windows xp nec novell operating systems operating system pbx peripherals policies processes purchasing servers sla sql symantec technical support phones video vista web servers wan windows server	INFORMATION-TECHNOLOGY
construction worker highlights highly motivated dependable ethical honest dedicated hard working experience company name may 2014 may 2014 construction worker city state performed demolition work taking rooms cleaning getting ready remodeled company name may 2013 august 2013 assembly line painter city state paint shop assembly line ez go retrieve parts paint shop take assembly line company name april 2012 august 2012 bus washer city state start date end date education stetson university 2016 bachelor science international business city state us skills assembly paint shop	CONSTRUCTION
public relations intern summary ambitious servicedriven student looking apply education experience job sports management areas proficiency include communication skills people skills skills strong work ethic selfmotivated data analysis empathetic listener communication skills foreign language experience public relations intern may 2017 august 2017 company name city state established maintained cooperative relationships representatives community consumer employee public interest groups targeted specific clientele identify trends developments might influence pr decisions strategies successfully aided establishment new upcoming franchise sales associate may 2013 may 2014 company name city state completed cleaning stocking organizing tasks assigned sales area maintained knowledge current sales promotions policies regarding payment exchanges security practices provided elevated customer experience generate loyal clientele counselor june 2011 june 2014 company name city state identified signs emotional developmental problems young students referred residents families community resources improve wellbeing quality life educated families community members domestic violence molded kids leaders education training bachelor arts communication current sports management texas university city state communication current 3481 sports management interests volunteer special olympics october 2015 officiated teams collaborated different families managed scoreboard community relations volunteer texas rangers triple play gala event summer 2016 handled auction items organized seating arrangements assigned various jobs people advertised event consulted players tended needs leadership positions public relations decorations committee delta delta delta fall 2015currentassisted organizing st jude philanthropy events contacted different companies supplies promoted upcoming events chapter development intramural chair delta delta delta fall 2016currentuphold obligations membership participate officer training transition activities skills strong communication skills clientele organizing people skills policies public speaker quality sales selfmotivated activities honors national honors society leadership success member delta delta delta professional summary personable student works diligently building effective relationships clients staff members highly deadlinedriven motivated detailoriented flexible versatile proficient maintaining sense humor pressure additional information volunteerservice experience volunteer special olympics october 2015 officiated teams collaborated different families managed scoreboard community relations volunteer texas rangers triple play gala event summer 2016 handled auction items organized seating arrangements assigned various jobs people advertised event consulted players tended needs leadership positions public relations decorations committee delta delta delta fall 2015currentassisted organizing st jude philanthropy events contacted different companies supplies promoted upcoming events chapter development intramural chair delta delta delta fall 2016currentuphold obligations membership participate officer training transition activities	PUBLIC-RELATIONS
senior accountant experience company name june 2011 current senior accountant city state prepare quarterly annual financial statements 17 multifamily communities distribution investors financial institutions reconcile account activity income statement balance sheet including cash fixed assets derivatives equity property debt coordinate review work external audit firms initiate capital calls distributions investors manage budgets construction loan activity approximately 100000000 active construction projects fl md company name march 2010 june 2011 associate fund controller city state performed quarterly annual close procedures msref morgan stanley real estate funds 6i largest international real estate investment fund date 8 billion partnership assets draft financial statements distributed directly fund investors lead quarterly management fee process performing work draft approximately 14000000 bills fund partners develop work plan ensure deadlines met test results delegate work fund controllers perform detailed review work lead msref 6i initiative implement reinvestment proceeds rop methodology reallocate approximately 120000000 cash todate amongst investments deficient cash balances cover contributions expenses write formulas analyze cash movement microsoft excel assist four information technology vice presidents programming partner capital sub ledger system calculate movement test results wrote standard operating procedures memo rop train team members company name june 2007 march 2010 advisory forensic audit associate city state performed research locate red flags numerous potential fraudulent mortgages one largest bank failures us history developed writing skills drafting forty memorandums summarized potential fraud loans presented multiple agencies government wrote thirtyfive page corporate intelligence narrative explaining personal professional relationships individual investigation tasks assisted fbi arresting individual suspected orchestrating two billion dollar mortgage fraud scheme performed substantive test work analytical procedures testing controls multiple audit clients including leading sales inventory test work international company approximately one billion annual sales audited cash receivables investments inventory payables property debt equity revenue cost goods sold expenses analyzed audit clients major accounting processes identified control weaknesses recommended solutions improvements worked multiple phases including fraud investigations data analytics high profile engagement involving largest natural disaster relief fund united states history first analyze discuss research series fraud allegations received anonymous telephone hotline lead new lasting client relationship federal government analyzed series bank accounts owned twenty customers large domestic bank determine amount funds stolen trace illicit transfers made bank employee account multimillion dollar fraud scheme august 2006 may 2007 accounting tutor sole proprietorship city state held private sessions teach financial accounting 25 individual client needs wrote practice questions resulted grade improvement amongst clients including one increased exam performance 35 percentage points sessions education emory university goizueta business school 5 2007 bachelor business administration accounting city state gpa gpa 36340 gpa 37740 accounting gpa 36340 gpa 37740 interests fulton county casa board directors member treasurer plan fund raisers review budget financial statements supervise casa staff notforprofit organization trains volunteers mentor children pulled homes fulton county court system abuse neglect cpa hold active georgia license scored 87 93 possible 99 four sections cpa exam cfe certified fraud examiner skills accounting balance sheet budgets client clients derivatives drafting equity financial financial accounting financial statements fixed assets funds government information technology inventory investments ledger microsoft excel natural page payables processes programming real estate research sales scheme telephone writing skills additional information community service certifications awards fulton county casa board directors member treasurer plan fund raisers review budget financial statements supervise casa staff notforprofit organization trains volunteers mentor children pulled homes fulton county court system abuse neglect cpa hold active georgia license scored 87 93 possible 99 four sections cpa exam cfe certified fraud examiner requires passing four exams two years work experience preventing detecting fraud recipient 2007 john r jones accounting award given annually vote emory university professors recognize top performing senior year student academia community involvement character recipient 2006 ben pius award awarded emory professors recognize exceptional achievements highest performing junior year accounting student emory university	ACCOUNTANT
tax collector officer professional summary entrepreneurial marketing officer passionate building productive relationships clients partners team members new customer acquisition expert emphasizes mix online offline marketing strategies core qualifications corporate presentation publicity press release customer service media event planning speeches editing social media marketing media strategy business planning strong management skills market analysis marketing communications leadership customer relationship advertising writing power point project management microsoft word marketing strategies excel business development retailing persuasive communication staffing corporate communications ethics internet pc widows 2000 xp vista windows 8 operating system office word excel powerpoint publisher outlook mac ios pages numbers keynote photoshop facebook twitter instagram email fluent english spanish articulate public speaker media relations strategic media placement interactive marketing channel strategy brand development new customer acquisition stakeholder relations experience 012013 012016 tax collector officer company name collect distribute local property taxes behalf state fund vital services schools roads cities parks selected accomplishments certificated collector photo enforcement system maintained highest level quality control ensure staff members took best possible corrective actions base proven collections methods director renace homeless shelter 2012 2013 municipality yauco establish alliances nonprofit organization balance budget organization supervise direction organization including strategies policies selected accomplishments prevent individuals familys becoming homeless increase homeless outreach project 80 able provide high standards financial control 60 member coalition homeless people puerto rico launched campaign favor homeless people 1 012010 012012 public relations officer company name city state municipality yauco developing implementing communication strategies organization advising management communication issues strategies coordinated monthly quarterly marketing community events jobs fairs health fairs selected accomplishments establish alliance twelve community boards maintained relationships wit media sources including journalists news persons wrote distributed community news letter help promote events district office puerto rico congress united states 082007 122007 communication officer company name city state manage internal external communication including social media creating executing communications strategies selected accomplishments implemented strategies develop innovating communication tools media monitoring clipping establish strategy achieve goal 082003 052009 journalist company name city state analyze collect information various modes personal interviews news briefings prepare news reports prepare reports keep public informed daily happenings coordinate news editor fellow reporters develop story ideas report writing maintain relations news sources daily basis develop story ideas compile appropriate reports selected accomplishments maintain excellent working relationship production crew producers produce sport section one year 2 accomplishments initiated public relations campaign nonprofit tight budget promoted lead anchor twelve months catholic news tv education 2016 business administration marketing pontifical catholic university city state puerto rico business administration marketing 2008 bba radio communication pontifical catholic university city state puerto rico radio communication skills photoshop advertising balance budget business development business planning conferences corporate communications customer service direction editing editor email event planning financial control leadership mac director management skills market analysis marketing strategies marketing marketing communications excel office outlook powerpoint power point publisher windows 8 2000 word microsoft word operating system organizing persuasive policies press project management publicity quality control report writing speeches staffing strategy taxes vista additional information profesional organizations president 20062008 communications student organization catholic university president responsibility managing budge create leaders future establish innovation give new direction organization coordinated academic conferences raising awareness social responsibility	PUBLIC-RELATIONS
student finance consultant summary customer service oriented individual relevant work experience integrity looking career within accounting industry four years work experience within student finance excellent communication skills including listening telephone written interpersonal indepth knowledge financial aid financial analyst account management policies procedures experience working internal external auditors auditing accounting regulatory compliance projects core strengths strong ability communicate explain convince careful attention detail data entry skills math analytical skills knowledge basic accounting auditing principles billing invoicing account reconciliation intermediate level computer skills accomplishments bringing student default rate omnitech institute confirming updating contact information every active student become inactive researched resolved billing problems previously missed audits maintained accurate student account files spreadsheets without error experience student finance consultant july 2014 current company name city state provided information advice assistance regarding various types financial aid available students analyzed student applications determined eligibility financial aid performs duties areas compliance reconciliation professional judgment satisfactory academic progress collect documents manage maintain accurate student files without error performed heavy customer contact regarding past due delinquent account balances prepare billing statements informed current former students financial obligations options outside title iv audit student files resolve concerns discrepancies matters related assigned financial accounts responsible managing multiple tasks timesensitive work environment faxing filing data entry scanning financial aid reporting analyst june 2013 june 2014 company name city state conduct research analysis student financial data refunding title iv non title iv overpayments ineligible funds accurately forecast assess financial needs students ensure financial assistance meets education goals plan monitor review student progress course completion evaluating results financial aid eligibility review financial aid andor loan applications according institution guidelines minimize correct funding team work school home office administrators ensure student credit balances resolved accurately efficiently consistently demonstrate general knowledge company guidelines processes practices procedures financial aid officerstudent accounts september 2009 november 2012 company name city state provided information advice assistance regarding various types financial aid available students analyzed student applications determined eligibility financial aid managed large paperwork caseloads complete manage maintain completed accurate student files without error followed students graduation inactive student status ensure financial aid eligibity informed current former students financial obligations options outside title iv teamwork internal external auditors auditing accounting regulatory compliance projects prepare billing statements informed current former students financial obligations options outside title iv prepare process payment transactions faxing filing data entry scanning assistant store manager august 2007 september 2009 company name city state assisted store manager daily operation store occasionally assuming store responsibility absence managed maintained full staff sales floor stock room overnight associates ensured provision customer service sales floor training scheduling interviews payroll cash handling bank deposits cash drawer management front desk receptionist january 2007 august 2007 company name city state greet guests patrons arrive handle guest checkins checkouts appropriately operate hotel switchboard take calls provide information transfer calls provide guests room keys call bellboys provide guests directions around hotel balance cash end shift generate accounting reports benefit next shift professional work references available upon request education microsoft office suite course completion certificate 2015 atlanta metropolitan college bachelors arts communications 2006 clark atlanta university communications skills academic accounting auditing balance billing cash handling credit customer service data entry faxing filing financial funds home office managing microsoft office suite next payroll processes progress research sales scanning scheduling switchboard teamwork team work	FINANCE
director pipeline operations executive profile innovative executive operations director solid experience managing levels multiple projects including budgeting administration skill highlights project management planning leadershipcommunication skills business operations organization budget administration negotiations public relations quality control project development change implementation project estimating new business development report matrix development customeroriented operations management core accomplishments project management initiated several capital expansion projects resulted achieving projects completed time budget operations management managed pipeline operations including field operations engineering handled functions related new customer interconnects instituted new processes operational management staff development reorganized hired mentored staff manage projects launched wellreceived program professional development newly created departments nonunion union staff mentored coached employees resulting significant increase productivity professional experience september 2011 current company name city state director pipeline operations strengthened companys business leading implementation reorganized processes including gas control engineering design project management pipeline compression systems integrity management facility optimization pipeline fuel process functions directs ensures attainment obligations customers system reliability safe operations system efficiency spearheaded directed procurement indirect employees contractors engaged operation maintenance natural gas facilities related equipment across varied work locations headed operation focus safety compliance reliability efficiency cost management innovation working together manage construction om activities ensure company procedures followed compliance maintained relative applicable local state federal regulatory requirements successfully built operated several new interconnects total new capacity overall system 1120000mdthd period 3 years projects built time budget successfully implemented built operated two new expansion compressor stations 2013 2014 total hp 28300 facility built time budget 883m even though built winter construction time lines among challenges total new system capacity 317500mdtd realized developed network modeling protocol including roll validation former modeling work enabled expand modeling capabilities including operational modeling gas control utilize real time scenarios ensure pipelines reliability lead improvement multiyear contract agreements various partner entities operate pipeline system including engineering operations commercial legal ehs project management row service developed new capital om budgeting process ensure accountability operations project management groups projects developed managed helped achieve 95 success rate projects budget within 2 years average 25 budget success rate began worked executive team development five year business plan ensure sustained financial growth developing expansion scenarios pipeline system would help sustain said growth 2020 three viable expansion projects various stages moving forward one approved ferc prefiling process may 2015 capital outlay estimate 398m january 2010 september 2011 company name city state senior project manager provided lead development team project managers procurement environmental staff engineers deliver results variety clients identify propose develop scope close manage engineering andor construction projects conception closeout introduced comprehensive business development plan attract new clients proactively build sustain relationships targeted clients negotiated worked several confidential clients work difficult permitting processes ferc federal state environmental agencies december 2007 january 2010 company name city state construction project manager provided senior level lead management oversight phases construction projects coordinate guide contractors material equipment develop costeffective plan schedule completion projects following logical pattern utilization resources selected coordinated work contractors working various phases project monitored performance contractors review approve architectural engineering drawings make sure specifications regulations followed implemented managed proper administration construction contracts obtain necessary permits licenses supervise mentored assistant managers engineers support staff manage environmental safety matrixes met report president owners progress necessary modifications plans successfully took projects previous management achieved build commission two new expansion compressor stations station addition cooling facilities another two separate expansion projects total hp installed 27900 facilities built time budget 1082m january 1989 december 2007 company name city state engineering operations construction leader employed several managerial roles including following leader construction supervise daily operations accordance job specification customer requirements handoff business development sales work engineering develop projects including estimate design monitor progress crew satisfactory job completion achieved construction progress aligned overall project schedule cost estimate prepare reports customers management interview hire union employees custom contractors train evaluate appraise employee performance damage prevention leader managed mentored lead operations group performs underground facility locating leak detection assured company followed state statutes federal state laws related underground facility protection compliance analyzed classify rate risks exposures damage expectancies lead investigator damage claims train others developed processes procedures including training certifications managed planning assign direct work subordinate employees engaged various aspects work supervisor engineering managed work related design survey estimating costs capital om projects short longterm planning relating companys infrastructure supervises crew employees including engineering technicians design engineertechnologists prepare designs specifications cost estimates construction reconstruction projects prepare tender contract documents administration contract work review subdivision applications site servicing plans building applications etc new business development leadership roles included emergency standby various operational situations emergencies organized lead newly formed safety committee committee president included executive union management meet monthly discuss key safety risk management issues set plans continual improvement areas including compliance federal occupational safety health laws standards helped develop comprehensive public relations program better relations various municipalities company served developed implemented division companywide damage prevention program improve activities reduce locator error facility damage excavation reduced division locator error 6 0 error rate two years maintained 0 locator error rate 2 additional years involved developed implemented companywide process streamline new customer main service installation customer connection sales department final installation meter flow gas customer reduced time first customer inquiry turning meter average 68 days average 31 days developed estimation tool estimating new replacement mains services using method using cost per foot construction location matrix reducing need tm project estimation streamlining contractor costs bid process education 1998 cambridge college certificate negotiation conflict resolution graduate level certificate negotiation conflict resolution cambridge college 1998 awards 1998 cambridge college master education integrated studies management master education med integrated studies management cambridge college 1998 1986 porter chester institute design technology architectural civil design technology porter chester institute 19851986 skills project management operational restructure change quality management departmental operations management eagle scout	CONSTRUCTION
accountant summary financial accountant specializing financial planning reporting analysis private public sectorswellinformed accountant adept supplying quick responses financial inquiries internal management potential clientscreative accountant equipped broad knowledge concepts strategies yield best possible financial outcomes highlights periodic financial reporting expert invoice coding familiarity strong communication skills general ledger accounting skills complex problem solving account reconciliation expert experience accountant july 2012 october 2015 company name city state worked shantilal gala company nairobi kenya audit firm since 2nd july 2012 employed accountant firm maintained accounts receivable documentation electronically paper processed bank reconciliations financial reports verify practice p weekly monthly increased efficiency alleviated work loads creating new excel financial recording system collaborated extensively auditors preliminary yearend audit processes entered weekly sales customer count sheets review management processed payroll electronic deposits employee pay adjustments collaborated extensively auditors preliminary yearend audit processes education select one bachelor arts business studies 2014 university greenwich city kenya completed bachelors degree business arts ba honors business studies achieving second upper class honors units included academic session 20122013 follows managing strategy involves formulation implementation major goals initiatives taken companys top management behalf owners based consideration resources assessment internal external environments organization competes international business management involves understanding international career various industries todays world revolves around business networking global scale recognising opportunities creating international business management brings one step closer success international level units included academic session 20132014 follows small business development involves process corporations partnership become sole proprietors kind developments common many countries depending economic system operation ppd3 thematic independent study research critical thinking skills personal professional development ppd 2 build upon research proposals unit helped understand intricate relationship theory practice improved selfmanagement terms time planning behaviour motivation association business executive business 2013 oshwal college city kenya completed association business executive associate levels units follows certificate business level 3 includes following units introduction business introduction quantitative methods introduction accounting introduction business communication diploma business management higher level 5 includes following units human resource management managerial accounting marketing policy planning communication organisational behaviour business environment economic principles application business financial accounting quantitative methods business management diploma business management graduate level 6 includes following units corporate finance corporate strategy planning international business case study managing organisation strategic marketing management interests associate member association business executives disciplined girl 20072008 outstanding performance class monitor 2009 participated expedition camp awarded westlands scouts local association 2009 extracurricular awarded outstanding performance prize day variety show 2009 awarded reaching national finals kenya music festival 2007 professional ramp model worn exhibited clothes international local designers personal information place birth nairobi kenya date birth 23rd may 1993 present resident nairobi kenya sex female status single hobbies traveling hiking reading additional information leadership associate member association business executives disciplined girl 20072008 outstanding performance class monitor 2009 participated expedition camp awarded westlands scouts local association 2009 extracurricular awarded outstanding performance prize day variety show 2009 awarded reaching national finals kenya music festival 2007 professional ramp model worn exhibited clothes international local designers skills organization managing responsibilities particular manner keeping track responsibilities time management good timemanagement skills go handinhand strong organizational capabilities budgeting time give allowance managing work efficiently adaptability always best adapt quickly easily way understanding procedures planning everything mind work allocated communication allows interact best colleagues clients receive best feedback side completing conversation	ACCOUNTANT
lecturer chef instructor researcher recruiter professional profile goaldriven food service manager dietitian culinary professional specializing quick paced highvolume operations team building systems improvement eager offer 15 years experience towards maximizing productivity profitability highlights 6 years dynamic lluh training employment multiunit manager 200020000 daily meals national international director 100 employees 500 independent contractors extensive experience managing audits excellent communicator adept computer skills recipe modification specialist zerobased budget management accomplishments experienced operations director executive management 500 national international sales agent grew portfolio start 12 million monthly processing volume experienced food service manager cbs studios multiunit singleunit manager marriott concepts including bobs big boy alleys restaurants burger king participation driven grew participation cbs studios expanding audience services increasing readymade redesigned customer flow increase speed service compliance committed provided menu compliance policies food allergies choc hospital casa colina hospital drew upon best practices well emerging evidence recipe modification specialist established compliant menus recipes kidney patients kaiser hospital include culturally relevant options farmer focused connected cal poly harvest taste farm store providing student opportunities nutritional education cooking demonstrations supported locally grown incorporating rialto farmer adams acres rialto unified school district dedicated professional regularly attend conferences include childhood obesity conference california dietetics conference foods nutrition conference expo experimental biology professional memberships academy nutrition dietetics california dietetics association inland district dietetic association school nutrition services dietetic practice group school nutrition association professional experience 012013 current lecturer chef instructor researcher recruiter company name city state created sustainable clinical nutrition resources patient care provided engaging lectures integrating nutrition foods earning highest peer evaluation integrated affordable health care act clinical impacts resources throughout lecture series provided dynamic cooking shows lluh audiences 20500 compliant protocol 022012 current professor biology nutrition department company name city state constructed dynamic nutrition curriculumsyllabus consistent department standards tailored unique classroom activities enhance comprehension participation well foster communication created fluid engaging classroom instruction centered around cuttingedge presentations authored support assigned textbook current evidencebased practices guidelines 092010 current nutritionchef consultant company name state claremont usd crafted signature recipes edible gardens presented recipes open house press parents children provided nutritional instruction teachers grades 612 support wellness policies authored nutrition services newsletter distributed campus wide rialto usd selected teach k12 teachers projectbased learning 3 year continuum fields nutrition foods health integrated leading edge science technology crowd mapping windshield survey farm table resulted five unique lesson plans average reviews collaborating city rialto healthy rialto rusd staff bring gis mapping district mutual benefit fontana usd created highenergy televised food demonstration increase salad bar participation grand opening uniquely crafted carrot smoothies resulted nearly 100 participation salad bar san bernardino city usd partnered sachs clinic provide cooking classes victoria elementary bilingual audience coordinated fluid engaging evening instruction resulted participation parents students created culturally relevant recipes nutrientrich profiles 062006 082009 chef instructornutritionist company name city state created interactive curricula uniquely tailored children ages 416 include farmtotable cooking synchronized specialty programs accommodated food allergies ensuring accessibility restructured banquet services 300 performance night visitors education 2011 master public health nutrition loma linda university city state 92354 2009 bachelor science human nutrition california state polytechnic university city 2006 associate science culinary arts le cordon bleu city state credentials certificates registered dietitian 1023289 servsafe management 11458213 additional information community connector founded largest communitybased public safety organization well regarded throughout region recognized senator carol liu 2014 women mean business award chief police paul cooper city claremont 2013 community hero la county fair award	CHEF
consultant summary hardworking entrylevel office assistant looking apply education experience job administration customer serviceoriented administrative assistant skilled greeting patients scheduling appointments preparing patient charts highlights microsoft word excel powerpoint detail oriented planningcoordinating team leadership professional demeanor customer service customer satisfaction critical thinker excellent research skills accomplishments experience company name january 2010 current consultant city state promote products plan execute home parties educate customers product demonstration recruit consultants help customers individual orders conduct online parties maintain personal tupperware website leadership business accounting skills consulted company name june 2008 january 2015 caregiver city state assisted adequate nutrition fluid intake planned prepared served meals snacks according prescribed diets provided transportation assistance companionship clients cleaned organized patients living quarters performed household tasks laundry dusting washing dishes vacuuming positioned residents comfort prevent skin pressure problems assisted transferring residents wheelchairs adaptive equipment provided personal nursing care pre postoperative situations tended patients chronic illnesses assisted adls sensitive needs geriatric patients comforted patients provided reassurance encouragement company name october 2010 april 2011 customer service associate city state maintained uptodate knowledge store policies regarding payments returns exchanges prevented store losses using awareness attention detail integrity crosstrained provided backup customer service representatives needed worked team member performing cashier duties product assistance cleaning expressed appreciation invited customers return store assisted customers store product complaints responsible ringing customers timely manner guaranteeing high level customer service recommended selected helped locate merchandise based customer needs desires communicated merchandise needs issues appropriate supervisors performed store opening duties including counting cash drawers checking equipment proper functioning organized store returning merchandise proper place replenished merchandise shelves items stockroom took special orders person phone generate dollar amount additional revenue processed merchandise returns exchanges company name march 2006 june 2010 day care provider city state organized activities developed childrens physical emotional social growth made nutritious snacks meals children established maintained safe play environment children monitored childrens play activities verify safety wellness taught children personal care behaviors including toilet training feeding stayed current toy childrelated recalls safety warnings continually encouraged children understanding patient others coordinated field trips local parks fire stations zoos monitored educational progress keeping detailed individual charts files 28 years infant care experience instructed children health personal habits including eating resting toilet habits carefully supervised children play area encouraged curiosity exploration problemsolving ageappropriate playtime activities conducted phone interviews parents clearly communicated children developmentally appropriate way redirected children encourage safe positive behaviors created daily lesson plans activities physically verbally interacted children throughout day used clear communication professionalism develop constructive relationships families used readaloud time alphabet games promote early literacy prepared served cleaned daily meals children monitored supply material inventory maintained safe clean constantly supervised play environment sanitized toys play areas daily reported health concerns posted health warnings case illness company name june 2002 february 2006 seamstress city state cut fabric sewed patterns drapes upholstery window treatments carried industrial size bolts fabric operated various type sewing machines occasion supervised department leadsupervisor absent operated 2 way radio helped achieve company goals supporting production workers troubleshooted problems equipment devices products company name september 2001 may 2003 cookserver city state handled raw seafood prepared served food customers using knives grill fryer crockpot microwave accepted payment customers made change necessary assisted coworkers cleaned maintained beverage area display cases equipment order transaction area cleaned prepared various foods cooking serving cleaned bars work areas tables cleaned spilled food drink broken dishes removed empty bottles trash executed various kitchen stations assisted meat fish saute pantry greeted guests sat tables waiting areas inspected dining serving areas ensure cleanliness proper setup kept drink stations clean ready service loaded dishwashers handwashed items pots pans knives performed dishwasher duties performed serving cleaning stocking duties establishments prepared dishes following recipe verbal instructions prepared food items sandwiches salads soups beverages stocked supplies serving stations cupboards refrigerators salad bars stored clean equipment utensils used food handling standards washed peeled cut seeded fruits vegetables completed closing duties including restocking items closing cash drawer checked deliveries signed products received company name december 1998 april 2002 nail technician city state owned operated nail salon performed manicuringpedicuring services clients managed business operations nail salon firm billing client contact database supplies stock educated clients nail care tips follow visits responded customer inquiries friendly professional manner greeted guests assisted requests special services showed appreciation resort guests thanking business organized salon paperwork office files monitored tracked salon product contracts deliveries worked flexible schedule accommodate salon needs education university phoenix jun 2014 associates general studies healthcare administration city state health information administration coursework oakridge sr high jun 1982 city state springfield college beauty dec 1998 post secondary coursework general studies minor accountingbusiness city state nail technician training degree city state lane community college high school diplomaged general city state us general skills cash handling shipping receiving professional friendly careful active listenermultitasking 10key active learning calendaring customer needs customer service data entry documentation email filing scheduling telephone skills time management travel arrangements travel booking travel planning typing microsoft excel microsoft powerpoint microsoft word	CONSULTANT
industrial engineering intern summary seeking full time position apply technical knowledge skills continuous improvement 26 months experience lean manufacturing production planning supply chain management excellent computer analytical skills highlights application software ms office minitab powerpoint excel solid works autocad pro e database ms access sap programming java c c visual basic r python accomplishments quality control implementing pdca cycle improving image quality smartphone camera implementing dmaic cycle improving quality issues related cosmetic damages scratches bent dent etc using control charts z transformation metrics measurements time study process mapping jit work sampling activities intro statistics data analysis using normal exponential distribution simple multi linear regression project management project planning analysis scheduling using cpm pert analysis production inventory control develop assembly chart process flow layout subway jit facility planning designing planning picking process rack arrangement shipping receiving locations planning warehouse process analyzing previous order quantity records developing new process warehouse maximum utilization assets meet required shipping demand peek session underwater robot worked iitbombay workshop make underwater robot robot assembled using sensors switches motors maneuvering robot technical papers inventory management risk pooling presented centralized decentralized distribution system affects safety stock service level overhead cost customer lead time transportation cost single minute exchange die concept explained changeovers bad change times could reduced changeover process mapped experience industrial engineering intern may 2015 january 2016 company name city state conduct time study perform analysis data determine hourly production scheduling non value adding activities reduce cycle time 32 lead time 48 line balancing achieve required takt time reduce work process wip inventory implement lean manufacturing kaizen 5s documentation kanban card process continues improvement reduce waste inventory nonvalue adding activity improve productivity developed material picking charts determines exact quantity items picked thereby enhancing material picking operations scheduling material required production manage inventory raw material writing standard operating procedure sop various process entire plant ergonomic designing work cell improve efficiency workers junior engineer july 2013 june 2014 company name city managed assembly line traction induction motors siemens responsible supervising 4 inspectors 24 team members assembly department responsible generating production schedule process planning necessary changes based customer priority orders responsible safety everyone plant forecasting risk data analysis provide strategyplanning lean manufacturing practices within plant participate monthly cost team projects process improvement projects assign crosstraining projects kaizen projects team members manage quality day day production labor efficiency intern november 2012 may 2013 company name city developed inspection process motor accessories designed tools gauges fixture autocad proe required managed outsourced manufacturing necessary tools gauges fixtures maintain gauge calibration database managed calibration schedule outside vendors inhouse calibration group worked pm qm modules sap r3 enter retrieve data awareness iso 90012008 iso 14001ems integrated management system ims hazard identification risk awareness hira documents shop floor education masters science industrial engineering production inventory management may 2016 university texas city united states gpa gpa 35 industrial engineering gpa 35 production inventory management bachelor engineering production engineering manufacturing planning supply chain july 2013 mumbai university india gpa gpa 35 production engineering gpa 35 manufacturing planning supply chain skills autocad c c calibration charts data analysis database designing documentation forecasting ims inspection inventory iso iso 9001 java lean manufacturing ms access excel ms office powerpoint minitab process improvement programming python quality safety sap sap r3 scheduling siemens solid works sop strategyplanning supervising 4 visual basic reduce waste	ENGINEERING
kindergarten teacher summary dedicated educator committed creating classroom atmosphere stimulating encouraging supportive students skilled esl instructor uses effective efficient methods teaching focusing individual needs student skills microsoft office academic assessment methods whole brain teaching techniques classroom managementprocedures certified esl instructor proficiency differentiated insdtruction coteaching experience kindergarten experienced smart board proficient ms word powerpoint excel experience 092013 current kindergarten teacher company name city state implemented daily 5 language arts daily 3 math multitier system supportsmtss proficient dibel trc assessments differentiated tasksactivities collaborating member schedule committee speclre coteach lbs1 language arts math 092007 092013 first grade teacher company name city state collaborated colleagues developing new classroom projects monthly themes encouraged children understanding others promoted good behaviors using positive reinforcement method 091999 092007 third grade teacher company name city state created implemented developmentallyappropriate curriculum addressed learning styles distributed quarterly educational assessments similar report cards parent local school council teacher representative education 2015 ell endorsement north park university city endorsement 2002 teacher leadership roosevelt university city teacher leadership 1998 ba early childhood education nationallouis university city early childhood education skills coteach lbs1 inclusion ell students differentiated instruction excellent student parent relations technology integration classroom management character development smart board ms wordpowerpointexcel	TEACHER
web designergraphic designer summary obtain dynamic challenging opportunity contributes success business via eight years proposal coordination experience 15 years experience graphic layout design make strong contribution utilizing expanding upon work experiences capabilities related education oral written interpersonal skills positively impact quality work acquisition new business client retention goals highlights proficient dreamweaver photoshop quarkxpress indesign microsoft word powerpoint foundational skills illustrator microsoft excel copyediting proofreading html css editing depth knowledge business development proposal response coordination process experience 012010 web designergraphic designer company name city state manufacturer expansion joints hose manage frontend web site design project visually appealing image company products value added services manage assigned projects conceptualization implementation coordinating communicating stakeholders stages work achieve desired message impact update existing site content collaboration subject matter experts ensure industry relevancy accuracy develop redesign company catalogs periodic internal publications industry advertisements sell sheets manner project sophisticated image result additional sales revenue company overhauled visual appeal readability previously developed technical product catalogs extensive redesigning 012010 current web graphics written communications consultant family distress inc augustine monica films lagrande famille preschool black pearl inc web site design maintenance variety clients provide enhance online presence well promote sale products services provide graphic design support nonprofit small business individual clients project professional polished print image target audiences written business communications support gathering information effectively translating verbal dialogue wellwritten persuasive copy 012008 012012 copy editor proofreader company name city state thoroughly proofread webbased documents academy nutrition dietetics evidence analysis library worlds largest organization food nutrition professionals copyedited nutritional research studies accuracy according adas guidelines including citation terminology specified table formatting consistency throughout extensive userfriendly online library funneled documents lead editors final publication online availability dietetic nutrition professionals researchers advocates worldwide 011999 012007 proposal specialist company name city state provided professional proposal development support divisions aramark corporation achievements received 2006 top producer award overall annual production outstanding peer review recognized quarterly top producer several quarters course eightyear tenure aramark recipient average annual merit raises result outstanding performance reviews key responsibilities executed analysis preparation rfpsrfqsrfis coordination aramark business development team professionals ensured responses completed received operating fastpaced deadlinedriven timesensitive environment coordinated aramark company resources develop business winning quality customized responses rfprfqrfis including legal compliance finance departments well lines service subject matter experts applied aramark corporate methodology quality assurance procedures ensure unified branded message image delivered every time implemented use standard corporate response sections based boilerplate supported customization editing andor writing necessary performed editing proofreading ensure accuracy integrity proposal documentation including content flow organization syntax grammar created final documents utilizing quarkxpress photoshop powerpoint excel assisted development maintenance databaserepository past responses supplemental documents including client references key personnel bios résumés supported efforts directors business development procuring new business retaining existing clients creation engaging informative wellorganized marketing materials annual client progress reports case studies regularly communicated progress status life cycle rfp kept director business development abreast relevant project information concerning addenda changes initial response specifications served valuable company resource developing maintaining thorough knowledge aramarks extensive lines business services offered documented valuable lessons learned share proposal manager department team members implemented newfound efficiencies andor best practices response development process served company resource continuously developing graphic design layout skills present sales material visually appealing engaging format education may 1991 bachelor science journalism boston university college communication journalism february 2007 graphic design foundation certificate sessions school design certificate web development february 2002 illinois institute art skills ada photoshop advertisements business communications business development catalogs content copyediting css client clients database documentation dreamweaver editing fast finance graphic design html illustrator image indesign layout legal director marketing materials microsoft excel excel powerpoint microsoft word performance reviews pearl personnel persuasive producer profit progress proofreading proposal proposal development publications publication quality quality assurance quarkxpress research rfi rfp sales translating web development web site design wellorganized written	DESIGNER
account executive professional summary account executive accomplished salesmanagement professional 5 years solid account management strategicnegotiation businessexpansion organizationaldesign experience corporate levels startup established companies education bs business management 042013 southern illinois university city mba business management strayer university city core compentencies b2b strategic selling business development planning territory management market research negotiation time management growth oriented work history account executive 102017 012019 company name – city state expanded yoy revenue 734k 20172018 resulting 6116 increase used consultative sales approach understand meet customer needs performed coldcalling followups leads secure new revenue set appointments potential current customers discuss new products services negotiated established developing customers secure profitable rates client satisfaction account manager 042015 082017 company name – city state increased sales 15166 yoy execution full sales cycle processing initial lead processing conversion closing utilized consultative sales approach identify solicit secure new business existing new customers thoroughly analyzed issues clearly communicated solutions customers successfully sold varying sized companies manufacturers distributors big box retail vendors levels within organization operations manager 122014 042015 company name – city state increased productivity 21 simultaneously reducing head count 10 achieved surpassed production targets effective staff management task allocation materials coordination trained mentored supported highperforming team providing regular performance review feedback coaching deficient areas managed profit loss following cash control procedures maintaining inventory managing labor reviewing financial reports operations supervisor 032014 122014 company name – city state increased employee efficiency 14 recognizing workers strengthsweaknesses supervised logistics operations including customer service freight loading unloading dispatch proper documentation procedure control ensured compliance financial policies procedures inventory accuracy control returns damages etc assigned job tasks workers according unloading loading schedules provide training performance feedback disciplinary recommendations needed account manager 112013 032014 company name – city state completed 300 cold calls per week bring new customers maintaining 10 conversion rate expanded customer base identifying needs developing solutions delivering clientcentered products identified developed new customer relationships led increased sales revenue profitability odyssey logistics technology researched emerging industry trends new applications concepts procedures clients update current training curriculum account manager 082013 112013 company name – city state developed new sales territory cold calling phonein person referral program networking chamber commerce generated pursued 200 leads month accelerated revenue profit growth within company increasing sales pipeline development implementation spin selling increased business revenue growth 25 two months aviation ordnance technician 072009 072013 company name – city state skills b2b strategic selling business development planning territory management market research negotiation time management growth oriented work history account executive 102017 012019 company name – city state expanded yoy revenue 734k 20172018 resulting 6116 increase used consultative sales approach understand meet customer needs performed coldcalling followups leads secure new revenue set appointments potential current customers discuss new products services negotiated established developing customers secure profitable rates client satisfaction account manager 042015 082017 company name – city state increased sales 15166 yoy execution full sales cycle processing initial lead processing conversion closing utilized consultative sales approach identify solicit secure new business existing new customers thoroughly analyzed issues clearly communicated solutions customers successfully sold varying sized companies manufacturers distributors big box retail vendors levels within organization operations manager 122014 042015 company name – city state increased productivity 21 simultaneously reducing head count 10 achieved surpassed production targets effective staff management task allocation materials coordination trained mentored supported highperforming team providing regular performance review feedback coaching deficient areas managed profit loss following cash control procedures maintaining inventory managing labor reviewing financial reports operations supervisor 032014 122014 company name – city state increased employee efficiency 14 recognizing workers strengthsweaknesses supervised logistics operations including customer service freight loading unloading dispatch proper documentation procedure control ensured compliance financial policies procedures inventory accuracy control returns damages etc assigned job tasks workers according unloading loading schedules provide training performance feedback disciplinary recommendations needed account manager 112013 032014 company name – city state completed 300 cold calls per week bring new customers maintaining 10 conversion rate expanded customer base identifying needs developing solutions delivering clientcentered products identified developed new customer relationships led increased sales revenue profitability odyssey logistics technology researched emerging industry trends new applications concepts procedures clients update current training curriculum account manager 082013 112013 company name – city state developed new sales territory cold calling phonein person referral program networking chamber commerce generated pursued 200 leads month accelerated revenue profit growth within company increasing sales pipeline development implementation spin selling increased business revenue growth 25 two months aviation ordnance technician 072009 072013 company name – city state	AVIATION
sales representative summary food service worker fast food retail customer service experience trained food safety handling also sales representative skills highlights reliable punctual reliable team worker cash handling comfortable standing long time periods math language skills conversant spanish restaurant management excellent multitasker fast learner selfmotivated able work fastpaced environment able count daily bank deposit able stay busy focused job experience sales representative sep 2015 sep 2015 company name city state keep records purchases sales requisitions select correct products assist customers making product selections based customers needs product specifications applicable regulations collaborate colleagues exchange information selling strategies marketing information demonstrate explain operation use products inform customers estimated delivery schedules service contracts warranties information pertaining purchased products attend sales trade meetings read related publications order obtain information market conditions business trends industry developments complete expense reports sales reports paperwork complete product development training required swing manager aug 2012 sep 2015 company name city state made sure crew members designated breaks close open store timely manner run shift full responsibility comes charge verify prepared food meets requirements quality quantity upsold additional menu items beverages desserts increase restaurant profits recorded customer orders repeated back clear understandable manner operated largevolume cooking equipment grills deepfat fryers griddles properly portioned packaged takeout foods customers clean food preparation areas cooking surfaces utensils maintain sanitation health safety standards work areas monitor compliance health fire regulations regarding food preparation serving building maintenance lodging dining facilities read food order slips receive verbal instructions food required patron prepare cook food according instructions investigate resolve complaints regarding food quality service accommodations take food drink orders receive payment customers schedule receive food beverage deliveries checking delivery contents verify product quality quantity clean stock restock workstations display cases perform food preparation service tasks cooking clearing tables serving food drinks necessary serve orders customers windows counters tables count money make bank deposits investigate resolve complaints regarding food quality service accommodations store food designated containers storage areas prevent spoilage take record temperature food food storage areas refrigerators freezers remove trash clean kitchen garbage containers inform supervisors equipment working properly food supplies getting low order needed items operate cash register handle money give correct change prepare serve variety beverages coffee tea soft drinks assembler apr 2015 jun 2015 company name city state able lift least 30lbs occasionally work little supervision fast efficient attaching parts inspect operate test completed products verify functioning machine capabilities conformance customer specifications rework repair replace damaged parts assemblies read interpret assembly blueprints specifications manuals plan assembly building operations shovel sweep otherwise clean work areas maintain stocks parts lubricate moving parts disassemble defective equipment repairs made using hand tools adjust working parts fan belts contacts springs using hand tools gauges crew sep 2014 nov 2014 company name city state train workers food preparation service sanitation safety procedures take food drink orders receive payment customers compile balance cash receipts end day shift clean stock restock workstations display cases perform various financial activities cash handling deposit preparation wash cut prepare foods designated cooking supervise participate kitchen dining area cleaning activities estimate ingredients supplies required prepare recipe check identification customers verify age requirements purchase alcohol resolve customer complaints regarding food service clean bars work areas tables present bills accept payments education high school diploma jun 2014 saint james high school city state united states maintained b honor roll 30 gpa involved music music projects school member latinas club languages bilingual speaks fluent spanish skills cash handling cash register cooking resolving customer complaints delivery expense reports fast hand tools inspecting marketing market meetings money repairs safety selling sales sales reports fluent spanish supervision	SALES
karla lee summary resultsfocused people advocate vast experience wealth management deposit financial services targets growth nurturing exemplary teams focusing format listening clients best outcomes proactive leader experienced deep internal external partnerships best client outcome skills industry partnership development team building recruiting hiring process improvement operations oversight executive leadership problem resolution relationship building data management experience regional director banking wealth mar 2018 dec 2020 company name city state responsible overall growth performance strategic marketplace encouraged work environment conducive development high performing distinct teams inspiring innovation excellence crmcustomer engagement deliverables outcome 3 diverse direct reports promoted managing director roles 2 years revitalized client engagement routines include culturalgeographic relevance engaged ny based portfolio managers analysts host clients rotating schedule outcome advisor acumen loyalty firm increased significantly turnover decreased 50 client retention share wallet increased aum grew client added investments referrals bay area highest deposit market share gain country 2019 excess 10b 2nd highest aum growth 3 consecutive years 20 aligned wealth management efforts different lobs include outcome example jp morgans healthcare conference included biggest institutional clients speakers leveraged host auxiliary sessions private banking chase private clients chase center suites cohosted client affinities create engagement opportunities transformed departmental operations aggressive process overhaul attention quality advisor banker turnover reduced half 2018 2020 northern ca operations executive nov 2016 mar 2018 company name city state responsible profitability elite marketplace bank america franchise 350 financial centers close 3000 associates led northern ca region 30 billion deposits best class enterprise partnerships small business home loans merrill edge investments outcome recognized ceo best class performance initiated local monthly client listening sessions aimed bringing forward enterprise capabilities focused particularly silicon valley client outcome advocated change ability recast mortgages accommodate large inflows bonus cash partnered credit card underwriting accommodate new country deposit based credit solution ultimately factor apple bank america preferredonly vendor campus completed 60 financial center renovations adhere advice center model highlighting merrill edge capabilities included extraordinary external partnerships specifications apple campus uc berkeley campus samsung technology sf sales service executivewest coast nov 2011 nov 2016 company name city state responsible revenue growth 40 consumer franchise significant work integrating merrill lynch client spectrum bank america participated first pilot hiring scaling capabilities merrill edge organization outcome successful boston based pilot scaled nationwide moved los angeles launch west coast collaborated slas based client feedback best outcome key executive pilot bringing specialized sales inside financial centers inclusive countrywide acquisition lending capabilities outcome best class teams following ceos scorecard accountabilities best class portfolio penetration motivated encouraged team members communicate openly constructively well addressed need share local talent outcome established leadership councils key cities mitigate delivery escalations establish cross lob referral accountability education training mba school management expected may 2023 university san francisco city state pacific coast banking school finance university washington city state bachelor arts art history toulouse lautrec school art city accomplishments alpfa association latino professionals america mentor san francisco times influential woman business 2020 jp morgan chase san francisco times influential woman business 2016 bank america working mother magazine honoree 2011 bank america certifications series 7 9 10 66 licenses ca life health insurance license native spanish speaker	BANKING
engineering systems installer summary seasoned information technology professional 7 plus years experience working various industries excellent knowledge computer hardware software peripherals central processing units network administration servers network routers microsoft applications technology support specialist windows os windows server mac os managing qa testing client support help desk also highly experienced procedures installing configuring upgrading troubleshooting repairing applicable software hardware peripherals excellent communication interpersonal skills professional work ethic strong attention detail ability produce top quality results deadline driven environments objectives secure specialist desktop support network administration database administrator technical support specialist related position growing organization microsoft certification technical aptitude networking windows mac os apple android ios web development application development linux microsoft applications managing testing client support help desk technical support troubleshooting leadership skills benefit work well combining synergies believe great value company highlights microsoft applications word excel powerpoint access exchange infopath lync onenote outlook project publisher sharepoints visual studios etc expert network security certifiedin process expert networking expert pc hardware software installation configuration troubleshooting expert remote desktop help desk management software expert verbal communication expert technical support expert team leadership expert programming languages expert oncall tech support expert windows mac os expert wiringwire spicing cat3 cat5 cat5e coaxial expert management expert voip tcpip ipsec atm ss7 ipx dns bind dhcp hsrp lanwan architecture expert application development expert voice ip telephone expert inventory management expert experience engineering systems installer august 2006 january 2013 city state worked microsoft applications word excel powerpoint access exchange infopath lync onenote outlook project publisher sharepoints visual studios etc authored procedure entering inspection results computer database maintain inspect tested tested computer hardware components needed installed configured upgraded troubleshoot repaired applicable software hardware forward hardware software issues appropriate level diagnose resolve hardwaresoftware connectivity issues remote access client computers new hire client training installed configured various software programs worked windows applications windows 95 server 2008 2012 2000 xp vista 7 worked mac os ios user account management responsible localnetwork printers servicing configuring repairing software app development configured monitored networks ensure performance health reliable operation fulfilling business objectives processes troubleshoot needed experience working network routers operated switches cisco asa firewall juniper netscreen checkpoint firewall enterasys dragon idsips database managing worked alongside team technical analysts technicians pc refresh projects throughout building managed virtual private networks different clients redesign network keep changing needs organization delivered collaborated design implementation support network core routing switching infrastructure remote access b2b vpn security services customers installed home automation systems home surveillance custom pcs oversaw projects installations customer completes created project tickets completed wiring ethernet networks including punchdown blockspatch panelscat 5 6 installation test devices chassisbased call controllers rackmounted pcs etc telecom equipment racks designed deployed company lans wans wireless networks including servers routers switches hardware experience cloud performed server security audits performed system backups recovery trained help desk cisco products wan lan troubleshooting documentation ensure network connectivity servers workstations telephony equipment fax machines network appliances oncall support transferred pcs printers internal external delivered product support hardware software related issues conducted accurate data entry secure information onsite offsite 247 customer service ability multitask keeping top quality results receiving processing nsf checks credit cards money orders ach checks ability work alone part small team large tech team includes dbas sys admins communications collaboration key provided 1st leveltier 1 2ed leveltier 2 helpdesk support 3000 internal global end user 2 years human resources department providing accounting collaboration client customer followups timecard management disputes services technicianqa tester august 2013 september 2014 company name city state worked almost microsoft applications word excel powerpoint access exchange infopath lync onenote outlook project publisher sharepoints visual studios etc wrote reports end shift progress problems occurred shift authored procedure entering inspection results computer database maintain inspect tested computer hardware components software worked independently evaluated customer requirements provided solutions installed configured upgraded troubleshoot repaired applicable software hardware forward software hardware issues appropriately level pc mac laptop deployment diagnose resolve hardwaresoftware connectivity issues diagnose network issues remote access client computers project ticket management worked os windows 95 2000 xp vista 7 8 81 windows server worked mac os linux created unlocked users accounts tested hardware software prealpha alpha beta final stages database entry web development html html5 css3 php msql java java script communicated team clients provided leadership team installationservice technician july 2014 current company name installed programmed serviced repaired home security systems home surveillance systems home automation systems wire splicing coaxial cat5 cat6 rj12 updating repairing replacing reactivating old alarm systems customer support technical support timecard management inventory management update customer information resolve billing discrepancies receiving processing nsf checks credit cards money orders ach checks customernew hire training ensured customer inquiries problem concerns resolved timely matter responsible company vehicle given hobbies interests freelancing web app development tech support microsoft applications training network administration education comptia certification progress enrolled cloud network security linux itt tech electronics communications engineering technology software development baton rouge louisiana enrolled enrolled graduate 2018 bachelor degree electronics communications engineering technology electronics communications engineering technology associate degree software development glen oaks high school software development high school diploma microsoft certification baton rouge may 2013 state attending glen oaks high enrolled computer hardware entry software development microsoft office certification course courses improved knowledge computer hardware software development microsoft office certification received certifications expert organized expert collaboration expert time cardmanagement expert accounting expert process improvements advanced mobile app development expert analysis advanced network administration advanced web development advanced php html html5 css css3 mysql java php frameworks jquery advanced sales advanced vpn advanced linux intermediate skills account management accounting alpha application development microsoft applications atm automation b2b billing bind cat 5 cat5 cisco computer hardware hardware credit css css3 client clients customer service customer support data entry database dhcp documentation dns electronics ethernet fax machines firewall help desk html html5 human resources php ids inspection inspect inventory management ipx java java script jquery lans lan leadership team leadership linux mac mac os managing microsoft access excel exchange money microsoft office outlook powerpoint publisher sharepoint windows applications windows 2000 windows 95 word msql mysql nsf network administration network printers network security network networking networks os pcs pc hardware printers processes programming progress quality receiving repairing routers routing sales servers software development software installation ss7 switches tcpip technical support tech support software support telecom telephone telephony troubleshoot troubleshooting verbal communication vpn vista voice ip voip web development wan wans windows server wiring	ENGINEERING
founder project manager summary resultdriven clientcentric committed client services officer seven years experience financial services industry bringing expertise enthusiasm passion serve beyond clients needs build relationships maximize potential profitability productivity highlights client services management portfolio management project management securitization corporate trust compliance assetbacked securities insurance cash collateral management general accounting taxation strong interpersonal collaborative skill microsoft office advanced excel skills accomplishments created ravingfan clients meticulously maintaining superior provision excellent client services times serving client service officer deutsche bank achieved high satisfaction toptier clients management administration highvolume trust portfolios expanding departments branding capacity working financial analyst american international group increased manageability 500 collateral trust accounts american international group experience founder project manager october 2012 june 2015 company name directed coordinated activities build online platform vietnams smes companies fostered communication internationally team members project targets achievements improvements researched vietnamese market assess risk opportunity help develop implement objectives client service officer associate february 2007 october 2012 company name city state served primary contact clients liaised manager trading desk operations custodians related thirdparties daily basis produced daily report collateral portfolios totaling 17b utilizing bloomberg inhouse systems reported timely consistently toptier clients upper management managed monthly quarterly pi distribution 10b assetbacked securities served executed daily administrative transactional activities behalf client primary trustee optimized daily investment accordance clients direction array permissible shortterm longerterm instruments commercial paper time deposits treasury notes mutual fund others financial products received 100 client satisfaction rate achieved repeated businesses 5 consecutive years successfully administered serviced brandnew securitized product resulted expansion departments capacity visibility profit period global economic financial instability ensured certifications reports received timely complied regulatory requirements set forth trust agreements andor governing legal agreements diligently monitored ensured account transactions clear red flags fraud embezzlement money laundering false accounting statements organized crime terrorist financing reviewed involved discussions legal agreements corporate trust insights doddfrank act sec regulations banking regulations internal departments major banks institutions applied leadership skills active participation numerous projects various system enhancements crossbusiness connectivity innovate services overall productivity efficiency involved limited account analysis reconciliation know customer process financial analyst february 2004 january 2006 company name city state managed 100 corporate trust portfolios combined market value excess 15b consisted eclectic variety financial instruments effectively administered reported daily large trust funds morgan stanley exxon mobil corporation harvard consistently received high satisfaction clients upper management increased productivity manageability 700 collateral accounts reorganization restructure coordinated reviewed reconciled 30 highprofile cash collateral accounts delivered deadline diligently reviewed assigned accounts compliance reporting requirements recommended innovative alternatives generate revenue reduce unnecessary costs achieved revenue growth department taking 10 additional reinsurance collateral accounts education bs finance 2004 rutgers university rutgers business school state finance certified corporate trust specialist american bankers association new york 2011 professional affiliations women wall street princeton asia local charities vietnam member since 2007 business english professionals entrepreneurs founder since 2015 vietnam entrepreneurs today tomorrow network founder since 2014 related strengths • excellence client orientation • work well high paced high pressure environment • strong problem solving creative thinking • technically savvy	BANKING
healthcare recruiter professional summary highly ambitious customer service oriented business professional experience human resources customer service administrative support expertise client development needs assessments goal obtain challenging rewarding career opportunity administrative human resources customer service skills fully utilized team oriented professional focused look forward opportunity discuss contribute team skills excellent interpersonal hr administrative skills intermediate experience microsoft office programs motivated team member understands value providing accurate professional admin support team leadership experience data management skills strong verbal communication skills adept client needs assessment analysis work history april 2000 current healthcare recruiter company name contingency clinical staffing firm assisting medical professionals rns radiology techs physical therapists radiation therapist pharmacists obtaining permanent employment opportunities nationwide consult client hr professionals within areas healthcare field regarding clinical staffing needs created staffing partnerships largest healthcare facilities us including stanford university hospital lucile packard childrens hospital florida hospital inova health systems adventist healthcare brigham womens hospital implemented marketing strategies resulted continued growth customer base april 1998 december 1999 healthcare recruiter company name city state provided recruitment services virginia beach general hospital business groups rn management staff rn allied health staffing managed phases recruitment including defining hiring management needs posting available positions communicated duties compensation benefits working conditions potential candidates analyzed employmentrelated data prepared required reports managed aspects employee life cycle process including boarding maintained accurate candidate tracking system guided candidates inhouse computer testing supported management developing implementing personnel policies procedures conducted exit interviews verified employment termination paperwork completed hired employees initiated new hire paperwork process developed facilitated job recruitment fairs organized new employee orientation schedules new hires promptly corresponded applicants coordinated conducted interviews posted positions approved recruitment channels screened applicants based qualifications background march 1990 february 1997 employment staffing representative company name city state coordinated recruitment staffing services salaried union employees states largest utility company provided hr support service groups including managers directors vps regarding affirmative action goals objectives union contract interpretation hiring termination processes drafted internal announcements sent timely manner recruited various positions across multiple sites southside hampton roads peninsula employed multiple feedback mechanisms analysis continuously improve recruiting process thoroughly explained employee handbook new employee orientations initiated key partnerships department management resulted better candidate hire employee retention conducted exit interviews verified employment termination paperwork completed supported management developing implementing personnel policies procedures developed facilitated job recruitment fairs organized new employee orientation schedules new hires promptly corresponded applicants coordinated conducted interviews networked industry contacts association memberships associates may 1985 march 1990 benefits representative company name provided support administration company benefits programs include medical plans selfinsured dental 401k life insurance tuition reimbursement plan eap programs conducted benefits administration total 1500 benefiteligible employees including salaried union responsible analysis processing carrier invoices benefit programs handled resolution inquiries regarding administration various benefit plans created roll program annual open enrollment communications education diploma liberal arts saint leo university city state earned 42 credit hours general studies liberal arts princess anne high school city state skills administrative skills admin support benefits benefits administration interpersonal credit client hiring hr insurance interpretation excel microsoft office programs powerpoint msword processes radiology recruiting recruitment staffing	HEALTHCARE
member advocate education training 2009 university incarnate word city state bachelor business administration 2011 university incarnate word city state master business administration professional experience 012012 current company name city state member advocate represent dentaquest community events meetings provide information lowincome populations dental benefits available medicaid chip eligible members establish develop maintain partnerships community organizations identify coordinate outreach opportunities facilitate growth enrollment conduct presentations promote preventative dental care good oral hygiene practices compliance texas health steps checkups provide case management members need care coordination assist members claims issues appeals 012012 company name city state provider relations specialist served liaison medicaid chip managed care contractor health care providers responsible establishing maintaining working relationships existing provider network researched resolved provider inquiries include credentialing claims issues complaints grievances educated providers new protocols policies procedures facilitate process improvements ensured provider database documentation date accurate complete assisted development implementation provider training programs 012011 company name city state business developmentadmissions coordinator responsible development admission statistics longterm acute care hospital setting developing referral sources converting referrals admissions responded inquiries hospital discharge planners families referral sources conducted facility tours informed families potential patients admission criteria insurance coverage costs associated patient care verified insurance benefits obtained prior authorizations ensured potential barriers claims payment addressed resolved prior admission coordinated admissions process start end alerted department heads projected admissions bed changes discharges protocols compliance patients managed care insurance requirements 012004 012009 company name city state beneficiary services representative acted liaison tricare beneficiaries health care providers provided customer service support beneficiaries visited local tricare service center responding benefit inquiries resolving claims issues assisting appeals complaints grievances advised beneficiaries health dental plan options processed enrollments disenrollments primary care provider assignments plan changes provided customer support local military treatment facility administrative clinical staff assisted case management team referrals prior authorizations traveled within state texas conduct benefit enrollment presentations different military groups active duty service members transitioning retirement new active duty service members base transfers national guard reserve members called fulltime active duty services provided health care providers assistance claims issues appeals complaints grievances 012002 012004 company name city state office coordinator served administrative clinical support various office settings throughout hospital organization include outpatient physical occupational speech therapy inpatient skilled nursing outpatient wound care services acquired insurance authorizations patient services prepared required claims documentation including referrals treatment plans required correspondence reduce incidence denials assisted areas hospital investigating resolving claims discrepancies order collect unpaid patient accounts played key role opening hospitals new wound care center assisting director areas development including creating policies procedures creating forms clinical billing staff obtaining insurance credentialing providers 011999 012001 company name city state business office manager managed business office skilled nursing rehabilitation longterm care facility billed medicaid medicare private insurance companies services rendered patients managed facilitys accounts receivables accounts payables prepared administrative reports directors chief financial officer chief executive officer responsible interviewing hiring training termination office personnel skills accounts payables accounts receivables administrative benefits billing oral customer service customer support database documentation financial forms hiring insurance director meetings office network nursing personnel policies presentations protocols speech statistics training programs	ADVOCATE
route manager summary obtaining position company allow better use skills knowledge advance performance profitability company goal oriented selfmotivated twenty years experience supervisormanager personnel products budgets driven tackle projects advance organization build collaborationteamwork among peers subordinates leader consistently number one ranked office mastec money sales program major strengthens include demonstrated track record honesty integrity loyalty sound leadership excellent communication skills strong team player advocate selfefficacy attention detail highly organized proficient planner highlights operations management inventory control supervision training procedure development analytical team building multisite operations staff retention sound judgment calm pressure relationship building systems implementation troubleshooting problem solving dedicated client relationships contract management accomplishments leadership served regional trainer c ontinuous mprovement anagement ystem introduced company business development successfully grew business action project management initiated project resulted positive outcome experience route manager january 2002 company name city state built steady repeat customer base providing quality product exceptional customer service maintained inventory levels along current product knowledge daily completed daily reconciliations recorded made deposits 1500 site manager january 2007 current company name city state analyze reporting data identify areas opportunity provide solutions maximize performance potential profitability manage daily operations assigned dmas include personnel overtime inventory control work load usage resources cost control building fleet maintenance communicate daily business intelligence rdo maintain compliance performance matrix include technician schedules skill packages balanced work load coach mentor direct team members varying levels experience support departmental objectives evaluate team members making recommendations improvement implementing training needed ensure adherence company safety guidelines education training monitoring daily infield performance technician supervisor january 2005 january 2007 company name city state monitor manage technician productivity ensure compliance mastec directtv policies procedures collaborate fleet manager ensure compliance mastec policies procedures include motor vehicle personal injury damage claim investigations associated paperwork communicate daily multiple leadership teams ensure proper allocations time materials resources accommodate business needs facilitate technician training development provide evaluations based quality inspections infield observations advocate improvement success lead technician january 2002 january 2005 company name city state responsible customer satisfaction training employees inventory control routing daily work overall teamwork among employees provide satellite installations service work directv customers conduct quality control inspections installations service work done technicians production manager january 2000 january 2002 company name city state maintained 15 million dollar budget managed plant operations 35 employees seven departments hiring firing payroll training developing job skills controlled processing 80000 pounds merchandise plant weekly managed inventory garments equipment supplies parts coordinated contracting issues vendors daily assistant operations engineer january 1998 january 2000 company name city state specialized company wide inventory management control design computerized stockrooms assisting software design upgrades revised departmental infrastructure individual job functions developed standards measuring evaluating job performance efficiency supervised training development employees maintain stockrooms managed monthly projects averaging 150000 include building stockrooms hiring monitoring contractors negotiating vendors assistant plant manager january 1994 january 1998 company name city state managed 5 million plant operations supervised 40 employees controlled processing 100000 pounds merchandise plant weekly managed inventory garments equipment supplies parts served safety committee chairman insuring osha compliance supervised maintenance employees maintained wastewater operations within guidelines state local regulations education associate applied science industrial management 1 1998 del mar college city state applied science industrial management skills budget business intelligence coach cost control customer satisfaction customer service firing hiring inventory inventory management control inventory control leadership materials mentor negotiating payroll personnel policies quality quality control rdo reporting routing safety software design teamwork technician upgrades	APPAREL
shippervault bullion summary shipping clerk broad background including management customer service general warehouse operations vast experience aspects loading transporting materials highlights shipping software upsupsand fed ex microsoft outlooksome exel as400rf gunsinventory control procedures inventory tracking scheduling shipping receiving ms office proficient outstanding communication skills retail inventory management meticulous attention detail strong problem solver strong interpersonal skills invoice processing filing data archiving order processing spreadsheet management accomplishments customer service researched calmed rapidly resolved client conflicts prevent loss key accounts recorded numbers units handled moved using daily production sheets work tickets experience shippervault bullion 102008 072015 company name city state shipping high valued amounts goldsilvercustom coins shipping online customers packaging product accurate manner ship usps fed ex correct discrepancies may accrue last quality check points sure work areas organized stock clean meeting deadlines special events customers taking new tasks needed cycle counts ensure proper inventory levels manged selected products specific routes according pick sheets areas bsaaa national park medallionsconducted monthly quarterly yearly inventories warehouse stock order manager 082006 102008 company name city state organized located inventory updated store spreadsheetsupheld stock levels proper pricing multiple product linescreated maintained computer paperbased filing organization systems records reports documents printed orders customers organized effective work flow pullers assure time shipments customer pick ups used 8 hp printers maintained scheduled pull large account product vendor compliances retail shipper 012000 082006 company name city state reviewed new customer orders requests manually entered data centralized database tbs retail shipping responsibility communication retail shipping added responsibilities invoicing department include learning cmt annie program numeric filing microsoft outlook using scanner document entry learned virtually every aspect shipping tbs shipping departments tommy bahama reconciled daily inventory retailexcel 64 retail storesmanually created shipments assigned carriers dispatched shipments acted liaison logistics carriers customers coordinated returns origin interim transportation departments produced bills lading updated shipment status information prepared invoices customers logistics department end every month personal shopper 011998 012000 company name city state using rf gun puller customer orders accuracy pulling best products day deliveries customers front door work place handled products equipment accordance safety sanitation guidelinesfulfilled special order requests including special occasion cakes party platters safely used knives scales wrappers compactors garbage disposals pallet jack hand trucks organized positioned product cases produce warehouse walkin coolercomplied health sanitation practices procedures monitored upc codesmanaged inventory achieve targeted levels product managed sampling program introduce customers new productsoffered product samples answered questions suggested productsconsistently received 100 rate customer satisfaction distribution specialist 011997 011998 company name city state responsible picking orders invoices accounting fixing discrepancies quality assurance checker also maintained great accuracy record preparation work shipping repacking label routing merchandise gained organization skills well processing skills department supervisor oct 011995 011996 company name city state responsibilities included management kids corner personal care organization departments supervising department employees making schedules merchandising freight coordinating corporate office merchandising promotional sales well training new employees education 1989 diploma phoenix sr high general studies city state usa gpa phoenix high school 1985 sep 1989 jun received deans award gpa 30 35 gpa receiver deans award affiliations volunteered edgewood food bank 20062008 personal information expect dependability seek responsibility excellent work habits adapt new situations tasks easily outstanding interpersonal skills allow get along well virtually co workers additional information personal characteristics expect dependability seek responsibility excellent work habits adapt new situations tasks easily outstanding interpersonal skills allow get along well virtually co workers skills as400 basic computer fax machine hand trucks inside sales keeping inventory levels managed inventory control invoicing lotus notes merchandising exel office microsoft outlook windows 7 numeric filing organization skills packaging training new employees supervisor 12 employees phone systems printers quality assurance receiving retail sales routing scales scanners shipping ucc knowledge preparing shipping documents bills lading ltl scheduling	APPAREL
project coordinator highlights skill summary well developed time management skills work high standard eye detail goal orientated excellent communicate skills establish maintain effective cooperative working relationships people levels enthusiastic passionate motivated honest reliable team player work strength base focused problem solving well developed computer skills ms office excel power point internet actively look opportunities develop skill base experience project coordinator current company name developmaintain project schedule information using ms project 2013 managing day day work priorities project manager team facilitating project resources using demand supply tool developmaintain risk registers escalating issues using communication stakeholders managing budget project using sap guri facilitate meetings event management training meetings team stakeholders monthly reporting investment board portfolio office previous telecom nz ltd business process coordinator set new wbse capex opex projects arrange set new activity codes new employees health safety rep team coordinate staff moving new building set new contractors equipment access network buildings maintain contractor details eg end datesextensions create manage purchase orders contractor payments arrange travel accommodation managers event management catering bookings rooms team purchases team manage access online documents system coordination meetings agenda preparation audio video conference set minute taking project manager birthright wellington purpose project manage pilot enhance working relationships government department child youth family nongovernment agencies worked closely families children establishing differential response principals strengthen collaboration agencies facilitate cross agency training upskill workers government nongovernment agencies develop implement new way working communication stakeholders managing budget project te rito coordinator coordinate facilitate groups assess monitor input police reported family violence incidents facilitate case management meetings agencies organise facilitate monthly networking meetings set strategic plan project manage plan coming year monitor three monthly basis project manage community action fund media awareness campaigns ran weekly half hour radio show guest speakers agencies organise events day activities quarterly reporting ministry social development monthly reporting management group wellington ending abuse violence board trustees managing budget project strengthening families sf coordinator hutt valley convene facilitate monitor sf meetings initial meeting reviews closure maintain record meeting information well review details effective timely manner write reports monitor statistics monthly management team promote present sf process government community agencies organise deliver facilitation training staff coordinating supervise facilitation staff members undertake project work needed community sf assistance familieswhanau young people maintain small discretionary fund teller investment advisor coordinator 071996 121999 company name head teller teller duties take care trust money order send back cash required balancing daily cash provide quality customers service promoting bank products reconcile atm machine coordinate advisors throughout country organise venues accommodation travel catering make induction packs arrange stationery new advisors monthly statistics advisor quarterly reports check investment plans written advisors return client within timeframe linz customer service winz call centre wine food 011989 011996 company name 1989 1996 worked different number positions fit lifestyle raising young family included ministry justicepayroll superannuation services westpac support service national bankupdating customers information project work linz customer service winz call centre wine food tasting volunteer community work womens refuge crisis line victim support education diploma health human development frontline management 2012 ms project task management 2010 march 2012 nz certificate frontline management facilitating adult learning training papers presenting impact treaty waitangi social policy papers client centred practice skills life first aid course privacy official information act group facilitation facilitation advanced training introduction small business management marketing selling business planning bookkeeping records taxation finance marketing presentation legal aspects computer skills selling presentation skills supervision workshop diploma health human development 6 papers 1 human development 2 social psychology 3 counselling 4 stress management 5 loss grief dying 6 communication certifications first aid course nz certificate frontline management affiliations volunteer community work womens refuge crisis line victim support skills customer service payroll receptionist retail sales statistics cash induction microsoft project ms project training adult learning business management business planning finance first aid course marketing presentation skills taxation business writing excel intermediate representation ir ms office problem solving project management team player time management visio visio 2000 access basis budget case management longterm disability ltd networking opex payments project coordinator project manager purchase orders sap telecom video conference	BANKING
line chefexpediter summary chef 12 years experience cooking high pace restaurant environments prior work prep cook line chef sous chef energetic culinary professional blend creativity passion food exceptional cooking skills works well dynamic leader highpressure settings highlights focused disciplined high volume production capability welltuned palette focus portion cost control inventory management familiarity bilingual englishother language experience line chefexpediter 042013 current company name city state led shifts personally preparing food items executing requests based required specifications maintained smooth timely operations preparation delivery meals kitchen sanitation properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler changed sanitized cutting boards benches surfaces beginning new task avoid crosscontamination regularly interacted guests obtain feedback product quality service levels prepared food items consistently compliance recipes portioning cooking waste control guidelines kitchen manager 092012 032013 company name city state maintained skilled kitchen staff properly coaching counseling disciplining employees instructed new staff proper food preparation food storage use kitchen equipment utensils sanitation safety issues line chef 072010 052012 company name city state prepared food items consistently compliance recipes portioning cooking waste control guidelines maintained skilled kitchen staff properly coaching counseling disciplining employees line chef 072007 042010 company name city state prepared food items consistently compliance recipes portioning cooking waste control guidelines reduced food costs 2 percent using seasonal ingredients setting standards portion size minimizing waste maintained updated knowledge local competition restaurant industry trends maintained smooth timely operations preparation delivery meals kitchen sanitation line chef 042008 122008 company name city state prepared food items consistently compliance recipes portioning cooking waste control guidelines reduced food costs 10 percent using seasonal ingredients setting standards portion size minimizing waste managed kitchen staff recruiting selecting hiring orienting training assigning scheduling supervising evaluating enforcing discipline necessary verified proper portion sizes consistently attained high food quality standards maintained skilled kitchen staff properly coaching counseling disciplining employees developed menus pricing special food offerings increase revenue customer satisfaction inspected kitchens observe food preparation quality service food appearance cleanliness production service areas practiced safe food handling procedures times line chef 032005 122007 company name city state led shifts personally preparing food items executing requests based required specifications maintained smooth timely operations preparation delivery meals kitchen sanitation properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler changed sanitized cutting boards benches surfaces beginning new task avoid crosscontamination regularly interacted guests obtain feedback product quality service levels prepared food items consistently compliance recipes portioning cooking waste control guidelines line chefdishwasher 112000 022007 company name city state verona restaurant 1821 hickory ave harahan la line chef dishwasher prepared food items consistently compliance recipes portioning cooking waste control guidelines verified proper portion sizes consistently attained high food quality standards education high school diploma 2004 east jefferson high school city state united states associate arts coursework culinary restaurant management 2006 houston university city state united states associate arts coursework hospitality management 2007 delgado community college city state united states culinary arts certificate skills coaching cooking counseling customer satisfaction delivery hiring pricing quality recruiting safety scheduling supervising	CHEF
assistant teacher summary energetic childcare provider 7 years working children settings day care center home nanny elementary schools works well part team following teacherdriven directives proactive selfsufficient creating innovative ways deliver curriculum skills positive reinforcement methods professional babysitter nanny qualified tutor understands developmental disorders active listener infant toddler preschool curriculum expert skilled working special needs children reliable punctual friendly cheerful energetic behavior management techniques playful engaging active listening arts crafts games calm pressure selfmotivated certifications first aid cpr cpi certified experience 042016 current company name city state promoted good behavior using positive reinforcement method taught basic education principles complying iep ard goals assisted lead teacher snack time arts crafts putting children naps administered medication minor first aid sick injured students maintained childfriendly environment allowing frequent access outdoor activities addressed behavioral learning issues parents daycare management staff engaged children individually meet emotional physical needs sparked imagination helping children discover new things day 092015 042016 assistant teacher company name city state promoted good behavior using positive reinforcement method promoted language development skills reading storytelling assisted lead teacher snack time arts crafts putting children naps relieved head teacher toddler teacher kept classrooms clean sterilizing disinfecting childrens toys surfaces organized small groups children transitioning outdoor play administered medication minor first aid sick injured students dressed children changed diapers communicated regularly parents daily activities behaviors offered parents detailed daily reports outlined childs day maintained childfriendly environment allowing frequent access outdoor activities addressed behavioral learning issues parents daycare management staff engaged children individually meet emotional physical needs sparked imagination helping children discover new things day encouraged child involvement classroom experiences 092016 092017 home nanny company name city state organized activities developed childs physical emotional social growth redirected child encourage safe positive behaviors physically verbally interacted child throughout day made nutritious snacks meals child established maintained safe play environment child monitored childs play activities verify safety wellness taught child personal care behaviors including toilet training feeding education training 2013 high school diploma crossroads college city state skills able work team help deescalate situations	TEACHER
payroll accountant summary sixteen years experience reconciling general ledger system four years experience accounts payable eleven years experience accounts receivable good organizational skills detailed oriented highlights fas asset accounting quickbooks anytime scheduler kronos munis mas90 jd edwards excel word outlook internet explorer frx netscape messenger experience payroll accountant 072006 current company name city state answered employee questions regarding pay resolved issues discrepancies advised managers organizational policy matters recommend needed changes processed submitted teacher retirement reports payments updated confidential employee banking information accuracy speed ran monthly biweekly payroll process reviewed salary changes stemming merit increases promotions pay adjustments accountant 042002 062006 company name city state verified details transactions including funds received total account balances coded general ledger processed vendor invoice payments deposited third party checks well monthly reserve transfers balanced batch summary reports verification approval researched resolved billing invoice problems maintained detailed administrative procedural processes improve accuracy efficiency provided support owner sales team managing operation work flow handled cash deposits using proper accounting procedures documentation researched resolved collections billing disputes tact efficiency set tested configured networks desktops laptops printers staff accountant 072001 032002 company name city state prepare consolidated financial statements reconcile fixed asset system general ledger run make journal entries depreciation fixed assets transition financials fixed assets due merger prg staff accountant 012000 062001 company name city state process billing cash receipts reconcile accounts receivable general ledger account verifiedrequested insurance coverage equipment processed journal entries prepared reports board directors prepared weekly reports creditors controller accounts receivable administrator 011999 121999 company name city state processed cash receipts credit card payments reconciled general ledger account reviewed new accounts credit contracts processor 021993 121998 company name city state audited customer contracts verified billed contracts billing fixed price assisted project managers closing contracts assisted internal external audits trained personnel raleigh nc processing contracts reconciled state accounts assisted marketing collecting large dollar invoices audited vendor invoices payment verified accuracy hourly charges living expenses equipment acquisitions tracked purchase order balances generated lotus reports vendor files processed audited servicecontractor activity records applied billing service contracts generated customer invoices advised project managers contracts overcharged service contracts audited vendor invoices payment education master accounting financial management 2014 keller graduate school management city state accounting financial management certified fraud examiner emphasis bachelor science accounting 1993 devry university city state accounting computer programming army national guard city state debug computers programmed system working order skills accounting accounts payable accounts receivable accruals acquisitions billing closing consulting contracts controller credit customer support financials financial statements fixed assets general ledger human resource insurance internet explorer jd edwards job costing kronos lotus marketing mas90 excel outlook express windows word netscape payroll personnel quickbooks	ACCOUNTANT
executive chef summary 29 years experience front back house seeking management position expert managing kitchen staff preparing foods reduced cost without compromising quality taste executive chef 4 years experience highpressure culinary environments skilled preparing large volumes food quickly efficiently highlights kitchen bar dining room operations integrated inventory control promotions upselling budgeting profit loss management safety sanitation compliance innovative menu planning vendor management negotiation strategic kitchen planning budget management culinary staff training development menu management team building leadership outstanding guest relations experience company name city state executive chef 082010 082014 innovative menu development planning food labor cost control food presentation preparation managed special events purchasing inventory management one one customer relations clientele purchase requisition supplies equipment needed ensure quality timely delivery services training developing employees company name city state kitchen manager 082009 072010 recommended measures improving work procedures workers performance created work schedules organized employee time sheets assign duties responsibilities work stations employees accordance work requirements performed various financial activities cash handling deposits payroll observe evaluate workers work procedures insure quality standards complete disciplinary writeups performance reports company name city state sous chef 082007 092009 help train develop grow kitchen staff planning preparing direction food operations kitchen outgoing catering orders making sure kitchen staff works highest culinary standards checking quality quantity food received suppliers giving positive negative feedback staff daily basis making sure house kitchen catering policies implemented training developing employees company name city state lead expeditorcustomer service rep 042005 082008 delivering catering orders surrounding airports customer service data entry using quick books packaging labeling orders outgoing deliveries shopping special requests throughout san diego area elite clientele training developing employees skills consistently working high standards gain indepth familiarity kitchens operations serve safe management certified knowledge different styles cooking resolving personal conflicts staff members constantly working hard achieve personal goals objectives process improvement analysis implementation education restauranthotel management 2017 penn foster management serve safe certified 2015 city skills consistently working high standards gain indepth familiarity kitchens operations serve safe management certified knowledge different styles cooking resolving personal conflicts staff members constantly working hard achieve personal goals objectives process improvementanalysis implementation	CHEF
communications consultant summary clientfocused communications professional nearly 10 years internal communications marketing public relations experience committed producing results deliver unique blend creativeness strategy influence advance company goals technical skills advising clevel executives effectively working large complex organization multiple entities nonprofit public relations agency experience experience adobe indesign creative software wordpress experience communications consultant 082017 current company name city state serves advisor strategist writer senior physician executives including chief quality officer authors leads annual communication strategies designed motivate engage inform employees key organizational stakeholders develops internal sendall emails reaching 200000 kaiser permanente employees supports senior executives highprofile speaking engagements including kaiser permanentes tedx talks 10000 livestream participants institute healthcare improvement national forum 5500 attendees kaiser permanentes national quality conference 1000 attendees built communications function organizations research development division included establishing intranet page newsletter monthly stand meetings quarterly hands meetings roadshows engage employees key regional stakeholders serves national program leader marketing strategy designed showcase organizations clinical advancements large broker employer groups rapidly develops stories external website feature patient physician perspectives variety medical advancements led organizationwide adoption implementation strategy new emergency communication system designed keep employees informed connected event crisis serves national crisis communication representative permanente federation eight permanente medical groups marketing communications specialist 062015 082017 company name city state created clear simple communication materials empower members prospects make best care decisions possible families provided consultation communication strategies support member engagement lead project manager regional flu communications project managed first kporg causebased marketing campaign outperformed established benchmarks 125 produced creative print digital advertising content favorably position organization key member nonmember audiences served communications consultant strategist 22 medical facilities matters impact patient care supported legal department ensure compliance annual regulatory notifications members led crossfunctional teams draft variety communication help members navigate complexities health plan internal communications specialist 052013 062015 company name city state produced comprehensive communication materials connected employees strategic operational goals ensured organizational consistency aspects communication employees authored weekly employee newsletter readership 4600 responsible creation posting daily content employee intranet page served lead project manager communication 300 million renovation regional medical center reduce impacts operations developed creative concepts employee communication projects variety internal clients business partners wrote behalf regional hospital administrator align employees organizational care delivery initiatives public relations assistant 082010 042013 company name city state managed volunteers client events organized speaking points clients public supported meetings press conferences key clients business partners wrote press releases maintained relationships members media education master communication management mcm 2016 university southern california city state usa bachelor arts communication 2012 university hawaii city state usa bachelor arts psychology 2012 university hawaii city state usa board leadership experience communications chair board directors 122014 122015 company name city state produced timely comprehensive communication chapter members programs workshops matters interest via digital print chapter publications	PUBLIC-RELATIONS
construction manager summary energetic construction manager consistently involved facets project extremely knowledgeable pipe lines gas oil facilitys mining industry regulations construction providing expert direction aspects contract construction strong leadership communication skill able recognize problems solve full understanding important forming strong relationship owners engineers good project future work work close safety side projects understanding important safety crew company highlights msha certified osha certified twic certified safety oriented specifications api 6a 5l 15d 1104 653 astm a36 a350 a694392 aws d1 strong management skills project budgeting scheduling communication skills able form strong experienced team phases project work close contractors computer strong clear strong verbal skills oriented organized accomplishments managed 20m 120m projects supervising team 40 265 workers proven record safe job sites ability form safe environment contractors team safety first jobs come time budget 1 managed safe job sites 2 managed shut downs kennecott mine barrick gold strike gsl mining 3 managed several tank farms api 650 653 620 651652 4 managed pipe line projects start finish 5 managed new facilities civil pipe structural tanks experience construction manager february 2014 may 2016 company name city state responsibilities manage construction api tanks facility along pipe line port facility including drilling railway inner coastal port hudson managed erecting api tanks pipe line river tanks managed 12 tanks erected port hudson scenic port allen construction manager march 2008 january 2014 company name city state kennecott construction manager shut installed solar turbine boiler produce electricity barrick gold strike construction manager 85 api tanks project structural civil work gsl managed building pump stations 6 total denham mine retired mine site back line new pipe lines mechanics shakers silos conveyer belts pacific pipeline fontana ca project manager construction manager january 2003 january 2008 company name city state hatti managed set logistics working seas project 6 tanks facility pipe line pump stations new mexico pipe line 17 mile long existing facility built new api tanks 4 wyoming douglas pronghorn facility new tanks facility pipe meter skids pump station rail way education high school diploma 12 jones high city state usa 26 years industry ground last 15 years project construction manager learned industry field today 15 years managing projects real good track record skills strong leadership strong computer skills cost control scheduling managing team procurement estimating scheduling coordinate manage staff meetings knowledge pipe line tanks facilities mechanical civil instrumentation strong understanding safety requirements one thing important ability understand important keep strong relations ship owner engineers project thank foryour consideration look forward hearing	CONSTRUCTION
aviation electronics technician summary administrative expertemployee advocate leading consistent work ethic attitude professionalism highly skilled successful professional solid diverse experience comprehensive military civilian leadership settings currently seeking leverage academic background professional expertise secure challenging rewarding position business management company established poised growth demonstrated proficiency human resources financials outstanding ability effectively oversee complex projects conception completion articulate dynamic leader demonstrating professionalism handling various organizational functions effective communicator leader mba ba accounting organized detail oriented exemplifying professionalism astute ability manage multiple projects tasks highpressured circumstances administrative leader utilizing innovative management leadership strategies facilitate team development project execution highlighted leadership qualities ability work manage individuals diverse cultured backgrounds promoting team values highlights new employee orientations microsoft office suite expert human resources audits staff training development quickbooks maintains confidentiality hr policies procedures expertise exceptional communicator accomplishments audited hris database received special recognition “ thank award ” leadership served key contributing member leadership team maintained 100 accountability large section equipment worth 50000000 multiple overseas deployments documentation wrote edited documents keep staff informed policies procedures process improvement created new departmental procedures manual assessed organizational training needs protective services applied safety procedures policies outlined department safety manual experience aviation electronics technician january 2003 november 2014 company name city state winner numerous awards training supervising military personnel completion 2000 maintenance exercises well receiving inspector qualifications primary crosstrained rate aviation electricians mate awarded implementing innovative electronic travel claims processing system coordinating phaseout outofdate legacy system saving us government 500k successfully captured accounting errors placed orders preventing substantial financial loss 150k maintained position equal opportunity manager eom 4 years conducting organizational climate surveys assess trends problematic areas developing affirmative action address immediate concerns also responsible eo policies issues eeo coordination conflict management inspections investigations reports tasked department training specialist ensuring ontime delivery stringent training programs relevant skills areas expertise employee scheduling staff training development budget development compliance interpersonal relation effective communications strategic analysis expense reporting troubleshooting techniques critical thinking apar work flow planning cash flow analysis revenue generation cost control business strategies transitional core competencies execute management skills facilitating operations business development managing client relations provide organizational direction exceptional ability gain maintain trust building cohesive relations across multiple organizational platforms commendable interpersonal organizational multitasking management proficiencies collaborate effectively support staff provide effective leadership delegating important tasks assignments providing timely followup ensure task completion develop departmental budgets pricing strategies providing financial management document control communications revenue projections direct classification studies successfully designed identify duties responsibilities assigned various employee positions ensure effective execution administrative hr accounting financial aspects related operations meticulously analyzing presenting pertinent information senior staff personnel relevant parties manage comprehensive complex human resources management procedures personnel administration andor staff development classification selection recruitment compensation training employee benefit programs received navy marine corps achievement medal leading team operations mobilization specialists completion 1500 navy reserve order submissions 2300 defense travel authorization voucher audits creating database mobilization tracking utilize naval aviation logistics command management information system optimized oma maintenance planning scheduling ordering parts supplies maintained corporate portal external webpage ensuring accurate relevant data staff clients command drug alcohol program advisor facilitated alcohol awareness training managed alcohol abuse program administered aftercare program dependent sailors identified collected organized data multiple sources evaluated mobilization fiscal purposes used daily monthly quarterly ad hoc reports using critical thinking skills provided operations management avionics shop 35 personnel performed periodic expense budget review analysis coordinated interdepartmental plan contacting screening 500 personnel identified potential mobilization 100 accuracy unit manager database secure profiles service members deploying critical areas evaluate information determine compliance standards using relevant information individual judgment determine whether events processes comply rules regulations maintain knowledge practical applications engineering science technology including application principles techniques procedures equipment design production equipment collaborate effectively senior management engineers technicians various personnel collections manager december 2000 january 2003 company name city state oversaw management collections providing leadership training performance analysis ensure staff proficiency compliance applicable laws governing debt collections established personal financial plans effectively interviewing clients determine income status present expenses financial objectives risk tolerance developed implemented improved collection strategies work plans optimize collection performance minimize expenditures created positive cash flow successfully negotiating settlements delinquent accounts performed initial interviews applicants screened applications human resources education masters business administration mba business administrationmanagement 1 2014 saint leo university city state bachelor arts ba accounting 2011 saint leo university city state united states accounting select one city state meals wheels cofounder boys men mentoring program skills business management human resources management operations management strategic analysis additional information security secret clearance winner numerous awards training supervising military personnel completion 2000 military maintenance exercises	AVIATION
supervisor summary resultsoriented strategic sales professional thirty years retail industry highlights inforem excel word mainframe applications telxon lotus notes training development resultsoriented accomplishments reduction shrink total store awareness increased sales coaching customer service awareness achieved award credit card sales training staff sell benefits card award trip home office outstanding performance award staff month experience company name april 2013 current supervisor city state provide training direct supervision clients demonstrate actual job functions training process maintain appropriate work standards highest degree within community cpr first aid cards date within three months supervised team community job train new hires enclave supervisor position complete weekly schedule enclave supervisors enclave clients moved workshop area train coach clients prepare jobs community train new staff workshop area prepare clients community jobs staff month award company name november 2007 march 2013 store manager city state oversee entire store merchandising company standards develop creative plans increase store sales decrease loss provide training development assistant store managers associates manage store expenses payroll best address needs business maintain communication districtregional management district winner achieved 110 last year credit goals decreased store shrink 144 90 increased sales assistant manager million dollars per last year company name april 2006 november 2014 assistant store manager soft lines assistant manager city state manager twenty million dollar corporate store directed team thirty associates along seasonal associates including managerial implemented team companys new merchandise visual standards mens department exceeded plan sales number one company interfaced buyers corporate visual merchandising team daily basis company name september 2004 april 2006 department manager ladies apparel manager city state manager five million dollar ladies apparel department 496 sq footage directed team twenty associates along seasonal associates including managerial personnel coordinated visual merchandising inventory control recruited associates entire store exceeded spring sales credit goals company name april 2001 september 2004 associate merchandise planner home area city state create review input financial plans location analyze sales stock performance including tracking analyzing sales stock location departmentclassvendor level maximize trends using online systems recommend strategies communicate stores rmms business opportunities assortment needs stock levels strategies door maximize sales presentation review validate sales promotions adequate location prep recap results allocate merchandise recommending orders assortments projecting needs allocate orders storeregion company name april 1997 april 2001 replenishment analyst city state solely overseen adequate core merchandise levels major retailer emphasis intimate apparel mens dress shirts accessories utilize inforem replenishment system maximize sales optimize turn core merchandise conducted extensive training buyers assistant buyers inforem replenishment system coordinate partnerships merchants vendors identify replenishment opportunities along validating editing merchandise assortment shop market quarterly company name october 1996 april 1997 linens soft lines manager city state directed activities related operating departments coordinated remerchandising linens department company name january 1992 october 1996 store manager city state managed one largest sites upscale lingerie chain 120 stores nationally recruited trained scheduled supervised seasonal staff forty including managerial personnel successfully maximized sales reduced shrinkage 3 2 awarded trip outstanding performance company name september 1979 january 1992 soft lines managerassistant manager city state directed team 35 associates soft lines coordinated visual merchandising inventory control interfaced extensively buyers designed implemented visual merchandising education philo high school 1979 high school diploma city state united states muskingum vocational school 1980 nurses aide certification city state united states skills assistant manager cpr credit editing skus financial pl first aid inforem inventory control lotus notes mainframe managerial market merchandising organization excel word payroll personnel sales supervisor supervision teachingtraining coaching customer service	APPAREL
mover summary extremely motivated dependable laborer years extensive experience general maintenance construction tasks ranging demolitions site clearing debris removal proven physical stamina demonstrated ability work without supervision fun friendly individual enjoy working collaboratively experience 012016 current company name city state mover warehouse mover packing material equipment furniture warehouse businesses residential areas throughout maryland dc loading unloading moving trucks vans automobiles hands pallet jacks installed protective bracing padding strapping prevent shifting damage items furniture transport maneuvered trucks loading positions following signals loading crew checking vehicle loading equipment properly positioned performed routine maintenance vehicles auxiliary equipment cleaning lubricating recharge batteries fueling replacing liquefied gas tank moved materials construction zones trucks using cards hand trucks forklifts installed protective devices prevent shifting damage transported items performed pre trip trucks leaving yard daily check tire pressure gauages selected loaded moved unloaded food supplies dock adhered osha standards increase efficiencies minimize reworks losses process loaded forklift properly perform daily job duties placed materials appropriated storage locations maintained accurate records materials transfers kept abreast quantity counts various products replenished supplies required picked filled job orders different stores placed products pallets lifted 80 100 pounds fast pace completed work timing cycle 437 minutes allocated full day within four hours 012015 012016 company name city state warehouse selector driver selected loaded moved unloaded wine supplies dock loaded forklift properly perform daily job duties placed materials appropriated storage locations maintained accurate records materials transfers kept abreast quantity counts various products replenished supplies required picked filled job orders different stores placed products pallets lifted 80 100 pounds fast pace completed work timing cycle 437 minutes allocated full day within four hours conducting smooth functions relating requisition receipt stacking dispatch goods supplies organizing systematic storage material maintained inventory supplies made note damaged goods performed duties assigned warehouse manager andor supervisor coordinated transporters suppliers dispatch procurement goods followed proper documentation safety procedures warehouse functions transported product liquor stores vintners ensured freshness product every trip managed company assets carts kegs pallets kept track delivery information truck mileage fuel usage forklift operator warehouse maintenance 012013 012015 company name city state laborer lift heavy loads 70 lbs navigate construction job site dig pits trenches foundations preparation job site construction operate heavy machinery including construction vehicles identify utility lines perform setup cleanup tasks job site direct traffic necessary ensure safety pedestrians motorists work crew backfill trenches pits necessary provide labor support needed specialty crew perform general maintenance construction equipment vehicles assist building structures residential business construction sites participate demolitions work underground tunnels sewer systems remove trees debris service machines including pumps compressors generators tractors trailers mix concrete 012010 012013 company name city state fitness aqua aerobics instructor explain enforce safety rules regulations governing sports recreational activities use exercise equipment offer alternatives classes accommodate different levels fitness teach proper breathing techniques used physical exertion instruct participants maintaining exertion levels order maximize benefits exercise routines teach demonstrate use gymnastic training equipment trampolines weights evaluate individuals abilities needs physical conditions develop suitable training programs meet special requirements plan physical education programs promote development participants physical attributes social skills skills forklift operator hand trucks inventory machinery building materials read interpret drawings safety service time management education training 2000 northern high school high school diploma	FITNESS
registered nurse supervisor professional objective registered nurse striving deliver enthusiastic quality compassionate care patients independent judgment collaborating healthcare providers achieve shared patient facility goals education training december 23 2011 bachelor science nursing university maryland baltimore school nursing city state nursing december 23 2009 associate science nursing transfer studies anne arundel community college city state nursing transfer studies august 2003 high school diploma broadneck high school city state june 9 2007 professional experience 092013 current registered nurse supervisor company name city state 53 beds oversee delegate responsibilities 5 lvn 4 rt 4 cna staff 53 bed subacute unit insure proper adherence facility policies procedures perform complete comprehensive assessments admissions readmissions current residents initiate maintain administer intravenous therapies ordered per facility protocol manage monitor residents skin conditions prevent breakdown provide complete wound care needed relay significant change condition laboratory work client concerns physician responsible party advocate client professional intuition proficient interdisciplinary communication family patient teaching provide specialized care residents status post varying degrees complex surgical procedures including delicate respiratory issues tracheotomy mechanical ventilation cares compose comprehensive care plans accordance evidencebased research clients medical history personal nurse client interaction manage daily schedule ensure unit safely appropriately staffed conduct team inservices inform educate staff changes company policies andor address recent concerns 022015 current registered nurse company name city state assist patients healing recovery surgery lead inservice regarding proper use responsible delivery safe patient care utilizing nursing process assessment planning implementation evaluation provide care patients different acuity levels ranging medicalsurgical intensive care initiate maintain cardiac drips pca pumps heshe communicates physician changes patients clinical condition including hemodynamic monitoring results diagnostic studies abnormal results symptomatology 052012 082013 registered nurse company name city state performed complete comprehensive assessments admissions readmissions current residents reviewed clients medical histories test results electronic medication administration records safe dispensation medications care assisted residents activities daily living provided specific individualized care adults status post varying degrees surgical procedures composed comprehensive care plans accordance evidencebased research clients medical history personal nurse client interaction advocated client professional intuition proficient interdisciplinary communication family patient teaching 112009 052012 radiology transporter company name city state verified correct client information kindly professionally interacted client hisher radiology exam answered client questions hisher particular health test securely transported patients safely timely emergency department designated radiology examinations using wheelchairs stretchers 082007 012010 fitness center monitor company name city state monitored fitness center ensured students facultystaff members exercised gym organized distributed athletic uniforms equipment arlington echo outdoor education center assistant planting vegetation indigenous maryland caring animal tankshabitats involved various church activities cecil memorial united methodist church including assisting choreographer liturgical dance team donating delivering packages disadvantaged families throughout community licenses registered nurse license 848911 exp 122016 bls exp 072017 acls exp 092016 hospital fire life safety card exp 12020 critical care nursing certified dysrhythmia interpretation therapeutic modalities certified iv therapy certified mechanical ventilation certified participated several dementia stroke training courses skill highlights microsoft office including microsoft excel microsoft powerpoint microsoft word proficient internet explorer firefox point click care skills cna client clients client interaction internet explorer mechanical medication administration microsoft excel microsoft office microsoft powerpoint microsoft word policies radiology research teaching therapy ventilation wound care	FITNESS
independent consultant career overview energetic customer service pr representative motivated maintain customer satisfaction contribute company success im enthusiastic connect people offer best customer service theyve experienced date capitalizing strengths listed asset company assist helping grow expand business successes successfully orchestrated annual conference 600 people improved organization workflow business office 70 congregations coordinated emceed annual womens retreats past 4 years exceptional multitasker accuracy speed saved company tens thousands dollars work several people 13 years lumber company core strengths strong organizational skills courteous demeanor energetic work attitude leadership experience great people skills reliable responsible team player strong initiativeproblem solving skills work experience independent consultant jul 2013 current company name city state generate sales existing clients focused new client acquisition provide excellent customer service clients including prompt responsiveness delivery product troubleshoot coach consultants team create invitations flyers advertising purposes creative worship arts director dec 2011 may 2016 company name city state responsible organization weekly church services including leading worship team band song selection creating designing keynote slides songs announcements overall presentation church facility successfully led volunteer worship team band variety personalities schedules coordinated monthly schedule including practices performances planned organized led many allchurch womens events ie retreats dinners bbqs family movie nights etc designed creative visual displays assist sermon themes office manager may 2011 current company name city state responsible running district office assists oversees 72 churches across la orange county single handedly coordinate annual convention 600 pastors delegates prepared annual town retreats including facility selection arrangement hotel reservations meal coordination speaker bookings schedule management creation printed materials collection required information attendees excursion planning process document monies received churches accounts receivable accounts payable assist district superintendent emergency projects arise often requiring flexibility creativity quick thinking executive assistant jan 1992 nov 2009 company name city state 5 years company receptionist expert customer service provider promoted executive assistant vice president responsible billing invoices customers accounts receivable accounts payable 401k contact person filing legal construction preliminary notices lien releases handled dmv transactions fleet 1520 trucks assisted vice president various projects skills microsoft word excel powerpoint leadership keynote telephone skills 10key multitasking notary 20 years proofreading proficient spanish strengths finders results includer achiever responsible disciplined consistent	ARTS
mechanical design engineer intern summary 2 years combined professional educational experience 3d modelling product design 1 year handson experience fea stress analysis numerical modelling static dynamic analysis certified product design analysis engineering mechanics octg researched fields cfd design heat transfer mechanisms internship experience maintenance engineer well rounded professional passion innovate improve performance quality highlights 3d modelling product design statistical analysis design experiments stress analysis structural analysis trusses frames finite element analysis fea heat transfer api dnv asme machining manufacturing software skills handson experience autocad autodesk inventor pro engineer creo microstation solidworks catia v5 matlab ansys pipesim orcaflex comsol pipesim microsoft office excel access outlook powerpoint visio microsoft project working knowledge olga ptc windchill quality solutions plm simulink mathcad plc programming labview peoplesoft sap sql c python linux operating system windows xp windows 7 windows 8 mac os chrome os android ios bios accomplishments enhancement condensation heat exchanger prototype project scope designed fabricated shell tube heat exchanger proengineer pipeline simulation design optimization field production using flow assurance strategies pipesim feed stress analysis subsea pipeline system wg kenny project cfd analysis flow inside pipelines improve offshore drilling mechanisms ansys fluent design cfd analysis optimization computer heat sink maximize heat transfer rate comsol design analysis press tool prototype proengineer ansys mechanical chassis exterior designer national go kart championship 2013 india catia v5 proe ansys key competencies autocad proe solidworks 5 years ansys 2 years finite element analysis 2 years product design analysis 1 year experience september 2014 august 2015 company name city state mechanical design engineer intern subsea pipeline lay installation analysis using dnv os f101 drilling riser design high current environment experience recoil hang drift analysis steady state multiphase flow simulation pipelines using pipesim considering flow assurance strategies designed 3d models subsea systems using solidworks package analyzed mechanical systems including fea structural fatigue delivered drilling riser design document 3 days usually takes 12 weeks standardized ms excel template expedite design calculation process hours would take days recommended efficient design reduce cost manufacturing gained overall knowledge pertaining 3d modelling product design octg project management project engineering stress analysis wall thickness evaluation tension force calculations gained experience applying various industry codes offshore oil gas projects conversant flow assurance strategies pipeline analysis codes api rp 2a api rp 1111 dnvosf101 asme b318 dnvrpf110 dnvrpe305 dnvrpf101 riser analysis code apirp2rd drilling riser analysis code apirp16q january 2014 june 2014 company name fitness zone attendant certified first aid emergency evacuation enforced safety policies assisted customers workout sessions acknowledged communication skills interacting people different nationalities emerged strong professional balancing rigorous work schedules academics june 2011 august 2011 company name maintenance engineer intern investigated operations maintenance problems heat exchangers refrigerators monitored analyzed initiated actions increasing efficiency operation studied pids wiring diagrams manuals recommended economic maintenance solutions developed prototype heat exchanger integrated hydrophobic coating costed 10 per foot succeeded increasing condensation rate 27 making environment friendly proposed model 21 compact 22 18k less expensive performs equally well comparison present heat exchangers submitted report scope improvement innovative design reduced cost education dec 2014 cgpa master science mechanical engineering gpa gpa 32744 mechanical engineering gpa 32744 810 may 2013 university houston main campus texas cgpa bachelor engineering mechanical engineering mechanical engineering anna university india skills 3d ansys api autocad c catia communication skills design experiments first aid labview linux machining mac os mathcad matlab mechanical access ms excel excel microsoft office outlook powerpoint microsoft project windows 7 windows 8 windows xp microstation oil os operating system peoplesoft plc programming plm policies pro engineer product design project management python quality safety sap simulation solidworks sql statistical analysis visio wiring diagrams	FITNESS
national administrator population health associate director visit clinical practice education maters certificate lean six sigma healthcare 2015 villanova university city state mph masters public health health care administration 2012 west chester university city state md medicine 2001 saint petersburg state medical academy city russia executive profile healthcare executive 16 years progressive experience acute postacute care settings experienced clinical operations process improvement quality population health management clinical integration business development marketing strategy forprofit nonprofit health systems exceptionally strong design development value based solutions collaborative approaches health care delivery physicians health systems related organizations professional experience national administrator population health associate director visit clinical practice 032014 current company name city state home health company net revenue 1 billion 300 service offices 22 states responsible design implementation population health initiatives 100 service offices nationwide promote crosscontinuum collaboration physician practices major health systems payors accountable care community organizations report division director visit clinical practice designed implemented hf initiative 100 offices led 169 decrease rehospitalizations 6169 improvements star outcomes 21 decrease utilization services 52 increase admits per day resulting 13085546 additional revenue 14 months successfully implemented career pathing programs develop specialized care teams across practice resulting development 461 cardiac leads 3000 trained health professionals nationally developed copd program received approval recognition national copd foundation designed implemented comprehensive joint replacement cjr program improve quality care developed bundled program protocols cabg ami heart failure effective care delivery fostered fifteen providerpayor relationships developing operationalclinical processes integrate care across continuum conducted practicewide gap analysis patient experience committee identify key problem areas develop effective strategies improvement collaborated policy team overhauled clinical documentation promote patientcentered goals reducing documentation time 30 min led gap analysis qapi team identify processes necessary ensure patient safety led design palliative care educationaloperational program collaboration specialty practices performance merited two promotions three years resident executive administration 022013 022014 company name city state 231bed hospital part main line health notforprofit health system serving portions philadelphia suburbs participated variety projects included process improvement initiatives service line initiatives patientcentered care process flow impact strategic planning reported vice president patient care services facilitated strategic financial operational planning opening obs unit collaboration senior leadership analyzed key elements implement patient centered medical home pcmh enhance access continuity identify manage patient populations provide culturally linguistically appropriate care track coordinate care measure improve performance cancer center developed strategies improving patient flow reconfiguring work layout reorganizing staff responsibilities reducing patient wait time cancer center devised measurement standards guide performance improvement obs unit developed evidencebased strategies improve hcahps patient satisfaction score conducted leader rounding clinical staff promote efficiency build relationships suppliercustomer chain healthcare consultant 082012 122012 company name city state national institutes healthnih funded public health coalition serving upper merion area part mph graduate thesis evaluated organizational sustainability management processes communicated results key stakeholders provided recommendations senior leadership developed strategies increase utilization expertise services improve access priority populations reduce service redundancy facilitate membership growth director department general medicine consultative services general physician 112005 062012 company name city state 280bed hospital 30000 opd patients annually clinical quality operations management department 70 fte clinicians managed day day operations department maintained physician relationships reported system chief medical officer led establishment primary care clinic supporting diagnostics led planning construction three deaddiction rehabilitation centers directed organization yearly medical camps provide access care approximately 900 patients established international platform staffing led worldwide recruitment physicians provide services led community health needs assessment project address priority health needs directed cultural competency program developed training guidelines health professionals collaborated director finance develop systemwide unit report cards monitor turnover fiscal resource use budgets departmental activities active several hospital committees including member patient safety committee physician leadership assembly strategic planning execution committee professional affiliations american college healthcare executives member healthcare leadership network delaware valley partner healthcare organization ambassador lean healthcare exchange member community involvement advisor quality insightscare coordination medication safety project advisor population health alliance pha social determinants health project	HEALTHCARE
finance manager highlights essbase peoplesoft tableau access excel hyperion experience company name july 2014 current finance manager city state develop financial models professional lab services pls management team assists preparation business cases new lab management deals reviews deal models underlying assumptions ensure effective financial decisions made spearheads monthly actual budget financial analysis capital expenditure review managed labs leads investigation team audits deals meeting financial expectations presents findings provides recommended solutions senior leadership streamlined standardized monthly financial reporting existing managed labs presents quarterly financial results outlook general manager pls regional senior leadership established deal tracking mechanism track financial performance compared deal model coordinates business partners build annual budgets quarterly forecasts existing managed labs projects future revenueom growth reviews business cases incremental capital expenditure requests existing managed labs develops pls department annual cost budget reviews general manager pls senior finance leaders company name june 2012 july 2014 senior financial analyst city state partnered regions operational leadership team provided financial support function reviewing functional pl results fteproductivity trends invigorate cost savings addressing ad hoc requests performed monthly pl trend analysis 15 billion region ensuring accuracy financial statements communicated key drivers variances budget regional finance director review journal entries reconciliations prepared centralized accounting ensure accuracy built automated budgetforecasting models ensure accurate efficient updates forecasts lead headcount salaries wages benefits forecasting region 5000 employees conducted monthly review regions operational leadership team budgeted forecasted monitored regions monthly supplies expense including analyzing overall cost per requisition client supply cost per requisition allergen volume trends forecasted budgeted monthly operating expenses including automobile shuttle rent telecommunications utilities depreciation prepared daily specimen volume report region including forecasting volume cycling analyzing trends spearheaded regions cost testing update initiative communicated results regional finance director corporate pricing budgeted forecasted monitored regions capital spending regional fixed asset subject matter expert coordinating addition transfer disposal assets developed implemented new processes improve internal controls gain efficiencies supported regional finance director process owners internal audits sox testing indirectly managedmentored one individual company name november 2010 june 2012 senior auditor internal audit city state incharged performed audits domestic international business units supervised 25 staff senior auditors provided job training established time frames task completion communicated key objectives goals headed foreign corrupt practices act fcpa auditing company consisting interviews international business unit senior management testing procedures worked legal counsel remediation control deficiencies fcpa policy violations identified conducted audit planning including risk assessment scoping budgeting resource needs assigning work areas scheduling audit timing updated audit work programs better address potential risks within business processes wrote internal audit reports rated audit findings based risk determined report opinion based audit findings provided management effective recommendation implemented use data analytic procedures increasing efficiency effectiveness audits managed one direct report ensuring successful career development company name august 2008 november 2010 senior auditor city state performed financial audits sec corporations governmental entities education may 2008 bachelor science business administration gpa gpa 395 business administration gpa 395 seton hall varsity swim team ncaa division big east conference seton hall university december 2009 ms professional accounting city state gpa gpa 394 professional accounting gpa 394 skills accounting ad auditing benefits budgeting budgets budget business processes client drivers essbase senior management finance financial financial analysis financial audits develop financial models financial reporting financial statements forecasting functional general manager hyperion internal audits internal audit international business leadership legal director access excel outlook peoplesoft pricing processes risk assessment sox testing scheduling tableau telecommunications trend utilities	FINANCE
customer advocate professional summary rotc 4 years high school unarmed drill team second command would drill meets competitions distraction also learning experience gathered leader ship skills team work skills also responsibility skills needed get something done taught take initiative get things done lead couple drill meets learn handle hard situations work experience customer advocate dec 2014 nov 2015 company name city state responsibilities making sure customer leave cash making sure documents updated file customer one tasks campaign calls completed monday report sent go customers account see cash available loan wise give brief call reminding cash need sent summary report monday get customers helping us meet goalswe also make sure environment clean nice customers feel welcomed ensuring documents correct system meet compliance verify examine information accuracy loan application closing documents record applications loan credit loan information disbursements funds using computers present loan repayment schedules customers calculate review correct errors interest principal payment closing costs using computers calculators file maintain loan records receive checks cash deposit verify amounts check accuracy deposit slips cash checks pay money verifying signatures correct written numerical amounts agree accounts sufficient funds process maintain records customer loans jul 2014 jan 2015 company name city state greet customers ascertain customer wants needs describe merchandise explain use operation care merchandise customers recommend select help locate obtain merchandise based customer needs desires answer questions regarding store merchandise maintain records related sales place special orders call stores find desired items prepare merchandise purchase rental watch recognize security risks thefts know prevent handle situations inventory stock requisition new stock clean shelves counters tables help customers try fit merchandise open close cash registers performing tasks counting money separating charge slips coupons vouchers balancing cash drawers making deposits estimate quantity cost merchandise required paint floor covering bag package purchases wrap gifts greet customers ascertain customer wants needs jun 2014 dec 2014 company name city state receive payment cash check credit cards vouchers automatic debits issue receipts refunds credits change due customers greet customers entering establishments process merchandise returns exchanges describe merchandise explain use operation care merchandise customers maintain clean orderly checkout areas complete general cleaning duties mopping floors emptying trash cans recommend select help locate obtain merchandise based customer needs desires assist duties areas store monitoring fitting rooms bagging carrying customers items answer questions regarding store merchandise maintain knowledge current sales promotions policies regarding payment exchanges security practices maintain records related sales inventory stock requisition new stock help customers try fit merchandise apr 2012 aug 2014 company name city state maintain sanitation health safety standards work areas receive payment cash check credit cards vouchers automatic debits clean food preparation areas cooking surfaces utensils issue receipts refunds credits change due customers verify prepared food meets requirements quality quantity greet customers entering establishments prepare specialty foods pizzas fish chips sandwiches tacos following specific methods usually require short preparation time answer customers questions provide information procedures policies measure ingredients required specific food items prepared maintain clean orderly checkout areas complete general cleaning duties mopping floors emptying trash cans take food drink orders receive payment customers stock shelves mark prices shelves items clean stock restock workstations display cases wash cut prepare foods designated cooking count money cash drawers beginning shifts ensure amounts correct adequate change serve orders customers windows counters tables precook items bacon prepare later use prepare dough following recipe education training high school diploma jun 2014 eldorado high school city state diploma skills calculators cash registers closing cooking credit funds inventory issue receipts mark money windows nice paint policies quality maintain records safety sales tables team work wise written	ADVOCATE
information technology provisioning technician career overview process driven goal oriented information security leader 5 years security experience selfmotivated governance manager adept analyzing remediating threat vectors enterprise level bolsters corporate strategy enhances daily security operations delivers improved optimized business protection leading geographically diverse team adept problem solving risk analysis audit control establishment immediate value offered technical acumen maximize technology investment effectively implement business strategy drive innovation improve business processes expand service technical strategic planning enablement capabilities maximize multimillion dollar cost savings qualifications business process improvements partner teams create efficient crossfunctional processes eliminating contract negotiations cost savings initiatives ad dns tcpip microsoft exchange rapid7 vulnerability assessment platform firewall idsips web filterproxy mail accomplishments influential change agent focused renewing quality initiatives complex sox governance compliance outstanding mentoring skills adept coaching junior senior personnel portfolios collaborating crossfunctionally interdepartmentally increasing growth confidence among team members financial policies forecasting project deployment reporting project scope scheduling provide ongoing management information security practices specifications architecture design facilitating continuous organizational improvement security infrastructure analytics orientation progressive experience managing enterprise security initiatives culture development appropriate audit procedures policies managing sox governance compliance build riskbased security escalation paths tracking documentation highly trained team proficient management experience enforcing key sox requirements throughout enterprise program management cross functional collaboration coupled enterprise policy creation negotiation acumen possess comprehensive technical background management experience resources utilization training development ensure business continuity manage technology risks information change management assurance scoping raising security awareness bolstering systems deploying work experience 082013 112013 company name state mcafee eepc worked multiple departments executive teams ensure timely complete rollout product served technical lead tier 2 escalation resource multiple applications operating systems support included windows xp 7 linux red hat mac osx administration troubleshooting reclamation issuance rsa soft hard tokens served main escalation point desynchronization issues hardwarebased troubles led executive support team provided whiteglove support director level active directory administration ranging sso integration forest creation simple user administration identified information technology provisioning technician 102012 082013 company name city state researched resolved ad issues relating advanced administration gpo creation provided remote local support employee base 7000 employees contractors consultants resolved complex hardware software issues served tier 2 3 support needed utilized multiple ticketing systems track customer issues including numara footprints kayako provisioned troubleshot repaired laptops desktops mifis corporate cellular phones managed network operations center serviced upwards 100 clients multiple geographic locations information technology consultant 122011 022013 company name city state varying degrees service contracts significantly diverse environments utilization ncentral monitoring patch management platform audit report customer compliance software usage statistics prepare present recommendations increase security productivity business architected implemented documented various exchange active directory deployments within customers individual ecosystem tracked utilization statistics increase revenue operations center company name city state responsible enterprise information security architecture risk management compliance understanding business information security compliance manager solarcity san mateo ca november 2013 present issues concerns determining business security requirements designing architecture applying security technologies mitigate risk ensure compliance solarcity policies standards implementation administration forensic imaging enterprise solution utilized conduct covert overt collection analysis atrisk employees creation maintenance sox identified legal team governance compliance program outstanding mentoring skills adept coaching junior senior personnel increasing growth confidence among team members deployment vulnerability assessment concepttocompletion driver platform interdepartmental mediator focused converting identified risks divergent programming noncompliant applications software enterprise level solutions complete policy guidance remediation measures vendor assessment negotiation implementation upgraded security managed information security projects including planning development platform including firewall proxy new processes technologies areas intrusion detection response categorybased filter vpn management vulnerability assessment practices vpn authentication reduced total cost ownership antivirus system streamlining identified technicalmobility improvements physical security designs author maintain information deployment administration processes providing riskbased methodology increased incident management landscape technology information security reduced operational expenditure policies enterprise administered coordinated conversion existing whole disk encryption platform symantec pgp new platform education training associates arts sciences aas business administration software technology business administration software technology associates arts aa information technology heald college information technology associate applied sciences aas network security heald college network security comptia certification comptia security certification skills certification active directory ad antivirus business process coaching compliance manager ca hardware concept contract negotiations contracts conversion encryption clients designing desktops disaster recovery dns firewall functional gateway ids imaging information security laptops legal linux mac director mcafee mediator mentoring exchange microsoft exchange mail windows xp negotiation enterprise network networking operating systems personnel policies processes programming proxy red hat relationship building risk management san statistics symantec tcpip technical trainer phones troubleshooting vpn author	INFORMATION-TECHNOLOGY
sales associate core qualifications working knowledge microsoft office word powerpoint excel outlook publisher education training may 2016 bachelor science communications public relations political science salem state university city state communications public relations political science work experience 122016 current sales associate company name city state respond member inquires via email phone establish referral programs using otf sales system sell memberships upgrades 082016 112016 marketing coordinator company name city state promote ridesharing programs hosting events client locations develop marketing flyers using publisher manage aspects event production support field directors project management manage social media accounts facebook twitter intern company name city state helped film malden holiday parade using editing skills designed brochures upcoming events collaborated members malden neighborhood staff writer company name city state student run campus newspaper researched information news articles using library web sources composed edited informational articles well conduct interviews gained knowledge taking photographs writing captions sidebars 112013 062016 customer servicesales representative company name city state help customers resolve billing questions collect payments renew oil contracts answer inbound calls make outbound calls promote oil safer choice train new hires skills billing brochures client editing email event production film marketing excel microsoft office outlook powerpoint publisher wordsalessalesforce	SALES
software support specialist professional summary dedicated customer service representative motivated maintain customer satisfaction contribute company success skill highlights strong organizational skills energetic work attitude telephone inquiries specialist customer service expert telecommunication skills adaptive team player active listening skills sharp problem solver work experience software support specialist company name city state evaluated system potential testing compatibility new programs existing programs maximized use software training users interpreting instructions answering questions maintained system capability testing computer components assisted customer installation software hardware financial foundations associate company name city state acquired applies developing knowledge products services processes recognized life events understands members needs provides advice order deliver appropriate solutions member handled basic billing inquiries focusing one done philosophy specific product knowledge includes auto home renters valuable personal property assisted members online account admission representative company name city state execute high volume outbound phone calls contacted students computer issues completed interview process prospective followup regularly student start classes associate company name city state handled inbound telephone inquiries retirement plan participants responded clients requested account maintenance balance information processed financial transactions offered appropriate products services provided appropriate education regarding participants retirement plan wells fargo equity direct customer service advocate responded complaints customers regarding banking financial products communicated departments resolve customer issues monitored customer inquiries complaints assist effective resolution coordinated customer ensure optimal level customer services prepared records monitor results customer associate departments ensured optimal level customer services business development representative company name city state developed sales training guide used training period newly hired agents excellent oral written communication skills successful development maintenance positive customer relationships experienced database management web content development responsible annual range 13m net new business branch manager company name city state trained administrative personnel managers loss prevention took measures building precaution like alarm management camera provide necessary training loss prevention personnel completed weekly payroll using adp payroll services accomplished recruiting staffing required client took measures equipment cost reduction control audits security police superintendent company name city state supervised security forces cheyenne mountain afs norad supervised trained informationindustrial security inspector norad responsible monitoring emergency response exercise norad ensured safety base weapons property personnel hostile forces directed vehicle pedestrian traffic base leads organizes security police operations enforced standards conduct discipline adherence laws directives carried security police onscene commander function oversaw evaluated unit performance developed security police plans policies procedures instructions assessed installation deployed location vulnerabilities established programs plans policies protect air force combat capabilities developed orientation education programs information security developed managed force protection antiterrorism programs training education training bachelor science business administration 2015 regis university city state usa business administration skills administrative adp payroll air force balance banking basic billing excellent oral hardware cost reduction client customer services customer service database management equity financial information security loss prevention weapons payroll personnel philosophy camera police policies processes recruiting safety sales training staffing telephone phone web content development written communication skills	AUTOMOBILE
arts educator summary creative innovative art teacher passionate making middle high school experience positive one students works improve school climate students learn course materials well social skills need thrive aspects lives excellent communication interpersonal effective leadership skills create easy interaction students parents staff accomplishments served advisor student club name club number years row skills valid current teaching certification florida earthspace science 612 art k12 elementary education k5 positive encouraging experience 032005 current arts educator company name city state supported students developing strategies individual needs classroom group dynamics communicated effectively educators various grade levels wrote daily weekly lesson plans physically verbally interacted students throughout day keep engaged supplied oneonone attention student maintaining overall focus entire group encouraged students understanding helpful others organized field trips local parks fire stations zoos conducted small group individual classroom activities based differentiated learning needs conducted small group individual classroom activities based differentiated learning needs applied positive reinforcement method redirect negative behaviors promoted language development skills reading storytelling presented class material policies accurately clearly number classes semester prepare lesson plans set goals demonstrate methods procedures use variety art materials tools acrylics watercolors brushes graphite colored pencil oil pastel cartooning metal repousse weaving paper mache sculpture wire work jewelry making fused glass ceramics assess students needs capabilities utilize customized teaching techniques inspire students assist develop creativity selfexpression exemplary classroom management establishing student rapport promotes learning active participation initiate yearly sponsor national junior art honor society organize student art exhibition directing planning publicity preparation set evening art showcase student work gallery setting manage annual budget middle upper school divisions carry duties department chair provide guidance instruction direction support fellow faculty members collaborate coworkers share best practices resolve academic disciplinary matters act liaison staff students parents school director motivated individual true passion lifelong learning 042005 current company name city state 082004 062005 visual arts instructor company name city state develop good rapport students order cultivate creative encouraging atmosphere effectively communicate information ideas staff parents students manage annual budget materials supplies 101990 072005 ownerartist company name city state manage business provides variety gifts commercial signs supervise aspects business including customer service sales purchasing accounting employee hiring training developed produced fused glass product line still carried galleries gift shops across us caribbean education training master science education novasoutheastern university city state united states bfa florida atlantic university city state bachelor science education university nebraska omaha city state united states recipient goodrich scholarship coursework education minor geology studio corning museum glass city state city state skills people skillsenthusiastic people person advanced problemsolving great organizational skills activities honors featured artist pbs tv series new florida glass fusion artist student gold key scholastic art writing awards accepted award carnaggie hall nyc student first place colored pencil drawing gallery hard rock casino hollywood florida member naea additional information work hadars clay make mixed metal jewelry	ARTS
mechanical designer summary im offering twentyeight 28 years extensive working knowledge principles theories concepts designengineering field selfmotivated assertive individual learns quickly accepts new challenges works well independently also team environments lives high personal standards integrityethics proactively demonstrates good interfacecommunication task management highlights 3d model part design assembly development including bom generation create weight distribution analysis well present findings able defend assumptions heavy light structural frame design aluminum mounting platform design strong standing hydraulic components able troubleshooting ability develop improve hydraulic circuits existing schematics experience company name may 2013 july 2015 mechanical designer city state member research technology team able part several projects focused saving company money reducing time equipment use tested approved quality parts material designs developed use creo parametric 20 windchill autodesk inventor 2015 designed tested implemented pneumatic circuit insure proper conditions existed prior engaging disengaging clutch frac pump units circuit protects clutch premature failure unnecessary ware investigated fluid end failures corrected drawing errors related seat angel significantly increased life fluid ends created approved source control drawings fluid end valves seats witch eliminated use misaligned seat premature washouts fluid ends designed cross unit manifold used connect twenty two 22 frac pumps run natural gas field gas significantly reduced fuel cost across fleet frac pumps troubleshot redesigned hydraulic circuit fleets sand conveyers redesign significantly reduced time reduced amount training needed field hands troubleshot redesigned hydraulic circuit potential venders sand conveyor correct issue able correct redesign involved changing spool pvg valve installing cross port relief valve replumbing hydraulic circuit troubleshot corrected spillage sand sand conveyors reduced amount time related sand cleanup removal designed dust control system companys fleet sand kings company name april 2011 may 2013 mechanical designer city state member coil tubing unit ctu team help ensure design manufactured products meet rigorous industry standards established american petroleum institute international standards organization use 3d parametric model generation manipulation using autodesk inventor pro 2012 routed systems tube pipe autodesk vault professional 2102 create weight distribution analysis well present findings able defend assumptions ctu trailer layout redesigned eliminate costly manufacturing rework errors confusion hydraulic wet kit assembly frame design heavy light structural frame design aluminum mounting platform design capable setting 3d models use integrated autodesk stress analysis fea understanding setting convergence material constraints loads ability interpret hot spots make adjustments model knowledge apply use section modulus tables determine one shape compares another strength directional load able research possible problems material selection component interface present options vendorpurchasing q sitins second sourcing prospects direct indirect interaction customer regarding additional customer supplied hardware installations take initiative procure data research make contacts order bring viable solutions forefront company name january 2009 february 2010 planning engineer city state applied aerodynamics inc faaeasa repair station focused limited repair overhaul manufacturing flight control surfaces aircraft composites responsible planning incoming repair orders aviation parts repair station planning work instruction aircraft components minor skin repairs complete rib skin spar replacement planning engineer also created developed internal procedures assured compliance d151991 digital product definition dpd boeing suppliers successful onsight boeing dpd audit allowed applied aerodynamics begin downloading receiving andor using dpd data manufacturing repair boeing parts interact contracts customer service engineering purchasing internal fabrication shops would review orders procedures process improvements planning engineer also heavily involved parts manufacturer approval pma development applied aerodynamics parts manufacturer approval pma approval granted united states federal aviation administration faa manufacturer aircraft parts company name october 2006 december 2008 senior manufacturing planner city state aeroparts manufacturing repair focused sheetmetal detail parts assemblies drophammer stampings faaeasa repair station overhauls metal fiberglass ducting large commercial aircraft sr planner responsible planning incoming production orders new aviation parts repair station planning work instruction aircraft components interact contracts customer service engineering purchasing internal fabrication shops would review orders procedures process improvements would ensure customer requirements verified existing orders reviewed new orders releasing subsequent operations reviewed job folders customer requirements developed plan parts manufactured based contractual requirements would develop master shop traveler inputting information per purchase order andor drawing assign task number traveler number input manufacturing instructions sequences inspection points required input specifications verification testing needs etc job costing system create print shop traveler senior manufacturing planner would release shop traveler production stores issuance product materials andor tooling required begin production flow would also review completed travelers approved changes made production categorize required changes either onetime deviation required future production changes required future production enter changes system forward information contract department pricing adjustments future sales also responsible conduct technical estimating support researching reviewing work order requirements requested production quality andor management well providing leadtime estimates manufacturing methods historical planning information etc responsible planning incoming production orders new aviation parts repair station planning work instruction aircraft components interact contracts customer service engineering purchasing internal fabrication shops would review orders procedures process improvements company name june 2004 july 2006 senior mechanical designer city state responsible designing electromechanical assemblies mobile command communications systems military commercial applications beyond lineofsight high mobility digital group multiplexer assemblage blos hmda blos hmda housed s805 shelter mounted transported ecv hmmwv design employs rack mounting system mounting electronics equipment based eia standards included limited responsibilities troubleshooting existing solid models generating new solid models supporting documentation following sheet metal fabrication assemblies subassemblies welding punching forming machining electromechanical assemblies subassemblies cable harness assemblies design documentation prepared using solidworks rev 2004 rev 2005 compliance milstd100e ansi y145m1982 asme y1451994 requirements industry standards company name june 2002 november 2003 senior mechanical designer city state us department energys waste isolation pilot plant wipp worlds first underground repository licensed safely permanently dispose excess transuranic radioactive waste research production nuclear weapons project facilities include disposal rooms mined 2150 feet underground 2000foot thick salt formation position senior mechanical designer supported design documentation following projects associated remote handling transuranic radioactive waste underground radios continues air monitoring cam remote alarm filter clip 2½ ton jib crane cask preparation station radiation source holders elevated work platform cask preparation station shrouded probe assemblies hydraulic wrench system 10160b casks 10160b road cask lid vent tool underground ventilation system underground bulkhead assemblies company name august 1996 june 2001 senior mechanical designer city state supported design documentation electromechanical packaging data acquisition electronics instrumentation missile satellite guidance systems utilizing global positioning system gps units connected multiple sensors actuators throughout expendable launch vehicle atlas iiar delta ii delta iii supported new product design provided supporting design documentation tooling wiring fixtures assembly fixtures programs assigned design layouts assembly drawings parts list engineering details generated autocadr14 compliance milstd100e ansiy145m1982 asmey1451994 requirements presented design proposals management customers company name august 1994 march 1996 senior mechanical designer city state specialized mechanical engineeringaerospace design electromechanical packaging black boxes generated autocadr12 design layouts assembly drawings engineering details verbal instructions engineering sketches dodstd100c milstd100e corporate standards established datums dimensions geometric tolerances ansi y145m1982 requirements application standard notes material callouts generation parts list performed change order tracking statistical data checking functions maintained webbased mechanical parts library developed solutions provided technical assistance internal engineering troubleshootingconfiguration management change order problems company name october 1992 august 1994 senior mechanical designer city state extensive design technology manufacturing vertical horizontal shaft high velocity impact crushers associated components castings precision machinery heavy mining structural steel industrial equipment analyze investigate pertinent design factors ease manufacturing availability materials equipment interchangeability replaceability strength weight efficiency contractual specification requirements design produce layouts complex assemblies detail parts devices mechanisms structures high velocity impact rock crushing manufacturing equipment develop new product process service concepts provide technical advice project leadership management strong customer internal subcontractor interface coordination communicate line manufacturing engineering regarding tool needs change orders resolve technical problems designs assure costeffective manufacturing production workable tooling apply tolerance specifications make decisions whether tolerances could met recommend tooling changes costeffective production supervised generation drawings milspec ansi standards audited layouts drawings clarity completeness standards procedures specifications accuracy calculations dimensions company name june 1986 october 1992 senior mechanical designer city state specialized mechanical engineeringaerospace design electromechanical packaging black boxes generated autocadr12 design layouts assembly drawings engineering details verbal instructions engineering sketches dodstd100c milstd100e corporate standards established datums dimensions geometric tolerances ansi y145m1982 requirements application standard notes material callouts generation parts list performed change order tracking statistical data checking functions maintained webbased mechanical parts library developed solutions provided technical assistance internal engineering troubleshootingconfiguration management change order problems education hydraulics training 2012 certification completed 60 hours industrial hydraulics training level level ii hydraulic trouble shooting federal aviation administration 2004 license private pilots license earned federal aviation administration faa private pilots license new mexico state university 2003 proengineer certification proengineer city state completed certification program proengineer south plains college 1986 associates degree drafting technology city state applied science drafting technology affiliations aircraft owners pilots association aopa member accomplishments capable setting 3d models use integrated autodesk stress analysis fea understanding setting convergence material constraints loads ability interpret hot spots make adjustments model knowledge apply use section modulus tables determine one shape compares another strength directional load able research possible problems material selection component interface present options direct indirect interaction customer regarding additional customer supplied hardware installations 3d model part design assembly development including bom generation take initiative procure data research make contacts order bring viable solutions forefront recent 60 hours industrial hydraulics training level level ii hydraulic trouble shooting posses understanding hydraulic components able troubleshooting ability develop improve hydraulic circuits existing schematics highdensity packaging 3d solid modeling large small mechanisms sheet metal wire harness installation control drawings working knowledge dodstd100e dodd1000 ansi y145m1982 asme y1451994 standardsspecifications additional information honors achievements presidents list 40 gpa two semesters deans list academic scholarship honorary draftsperson year 1986 member national honor society attending south plains college maintained 40 gpa national college received spot award honored make difference two letters commendation employment honeywell defense avionics div skills extremely computer literate proficient use microsoft suites word excel autodesk inventor pro 2012 routed systems tube pipe autodesk vault professional 2102 certification proengineer creo computervision 3d personal designer cadds4xsunhardware autocadr2002 solidworks fastcad procad	DESIGNER
d2b sales career overview highly enthusiastic customer service professional 10 years client interface experiencereliable customer service representative extensive track record demanding sales account management environmentsdedicated customer service representative motivated maintain customer satisfaction contribute company success core strengths strong organizational skills active listening skills seasoned conflict resolution sharp problem solver courteous demeanor energetic work attitude customer service expert telecommunication skills adaptive team player openingclosing procedures accomplishments customer assistance worked company systems live support diligently completed assigned tasks working overtime needed customer service researched calmed rapidly resolved client conflicts prevent loss key accounts sales consistently generated additional revenue skilled sales techniques work experience d2b sales may 2015 company name city state developed highly empathetic client relationships earned reputation exceeding sales goalsachieved high sales percentage consultative valuefocused customer service approach customer service sep 2013 company name city state maintained uptodate knowledge store policies regarding payments returns exchangescreated new processes systems increasing customer service satisfaction customer service rep sep 2013 may 2015 company name city state prevented store losses using awareness attention detail integritymaintained uptodate knowledge store policies regarding payments returns exchangescreated new processes systems increasing customer service satisfactiondeveloped highly empathetic client relationships earned reputation exceeding sales goalsachieved high sales percentage consultative valuefocused customer service approachmanaged quality communication customer support product representation clientworked strict deadlines responded service requests emergency calloutsinteracted customers retail buyers followup shipping statuses expedited ordersassisted customers store product complaintsguaranteed positive customer experiences resolved customer complaintsaccurately logged daily shipping receiving orderskept abreast rapidly evolving technology trainer new hire customer service specialist jan 2000 jan 2006 company name city state ms office poweruser additional proficiencies assorted 20012010 databases provided telephone online facetoface customer servicesupport within awards highvolume call centers handling average 95 callsinternet inquiries daily busy retail customer service desks fivestar resorts top performer award 2008 2009 sixtime employee pe rformance vie w exce rpts month 2004 2006 second year row tracy top performer team five service star exceeded call metrics goals 15 excellent communication awards 2000 2004 technical support troubleshooting skills excels working independently fastpaced environment become 1 trainer compute r skills new hires 2000 2002 20032006 performance review drakes janitorial service word excel powerpoint tracy exemplifies excellent customer service consistently thinks outside access outlook act sql box finds creative ways solve customer problems identifies opportunities increase customer retention satisfaction mission state nt use upcrossselling strategies excellent communication skills strive exceed well organized ability multitask prioritize workload customer employer documents detail interactions customers 2005 performance expectations delivering handles demands highvolume customer service desk ease secondtonone service exemplary customer service complaint handling skills dedicated maintain customer centricity initiatives guests routinely rave aboveandbeyond service interactions always personalized attention receive tracy highly resourceful putting customer first consummate customer service professional trained 95 new employees quarterly educational background associate science degree xray science 2003 hightechinstitu city state coursework business administration organizational developmentcoursework business marketing communications skills act call center cl com excellent communication excellent customer service customer service customer care customer care databases documentation fast access excel ms office outlook powerpoint 2000 nt word problem solving relationship building retail selling sales support sql supervisor technical support user support telephone trainer troubleshooting well organized	SALES
chief administrative officer executive profile executive director experienced performancedriven executive record providing leadership strategic planning program design implementation performance measurement employee engagement actiondriven senior management executive 10 years measurable results improving operations building collaborative relationships developing high performing staff effectively managing budgets visionary leader changeagent consistently spends time employees encourage learning promote continuous improvement results valueadded customer service tactful diplomatic representative respected ability engage develop strong working relationships diverse constituencies executive broad crossfunctional leadership experience across core business functions including strategy human resources finance marketing technology effective communicator relationshipbuilder gathers shares information effectively across management department discipline levels fosters collaborative spirit consistently achieving excellent results strategic planning change management performance management diversity inclusion employee engagement training mentoring budget planning continuous improvement team building strategic partnerships communication customer experience financial management leadership facility management professional experience company name september 2013 current chief administrative officer city state serving chief staff direct overall strategic planning implementation policy development organizational development resource allocation fiscal administrative staff school information led effort transition key finance human resource functions shared services center initiated strategies improve diversity applicant pools staff positions achieving 15 increase applications underrepresented minorities initiated organizational review development fiveyear strategic human capital plan originated changes annual goal setting process facilitate coordination collaboration among functional units improve alignment unit individual staff goals schoolwide goals oversaw build occupation new facilities accommodate growth programs services serve member american library association accreditation task force company name november 2012 september 2013 director strategy business performance city state drive use performance metrics process improvement employee engagement structural reform innovation better customer service overall responsibility developing strategy managing business performance facilitating internal external partnerships directed implementation transformational change projects including departmentwide inspection process improvement project projects delivered schedule within budget scope developed vision strategies standards departments voice customer program led performance measurement employee engagement process improvement change management efforts focus enabling innovation reducing waste improving customer service initiated creation recruitment selection model improve diversity applicant pool recruit talented people fit departments customer focused culture led implementation salesforce crm track manage economic development relationships activity company name april 2012 november 2012 director city state set strategic direction led implementation statewide service process optimization efforts identified best practices tools assessing process improvement projects eliminating waste streamlining services handpicked governors office support michigans good government center excellence led development vision strategies standards service process optimization efforts managed reporting resource support 100 transformational change projects developed training program leading 54 employees earning lean green belt certificates company name september 2009 november 2012 business resource technology manager city state directed development implementation ongoing delivery business process improvement performance measurement technology initiatives envisioned developed strategy drive performance measurement business unit facilitated process improvement strategic planning focus group events multiple state agencies led strategic effort reduce cost integrating modernizing systems initiated process improvements resulted 105000 annual savings company name august 2004 september 2009 general manager city state plan organize manage operations upper peninsula state fair including administrative oversight operation mdards escanaba regional office provided leadership gubernatorial appointed board strategic planning strategy implementation saved 15 key services negotiating several multiyear contracts vendors created new products services drive 20 increase revenue recruit hire train 100 seasonal temporary staff annually received community foundation delta county big hitter award creating upper peninsula state fair foundation enable charitable giving opportunities company name february 2002 august 2004 assistant store manager city state promoted direct lead daytoday management hardgoods sales departments departments achieved leadership key performance metrics across entire retail channel full p l responsibility division 40 million annual sales initiated sales training program resulting 22 increase sales per transaction conceived led initiative improve warehouse inventory location accuracy results included increase location accuracy rate 55 95 500000 decrease inventory shrink losses redesigned seasonal merchandise planning reporting process cabelas adopted best practice al retail stores company name june 2000 february 2002 department manager city state hired direct lead team sales associates responsible producing consistent positive sales performance daytoday management specific department full p l responsibility department 6 million annual sales received cabelas outstanding leadership award customer service excellence award hired trained managed customerfocused team 32 staff five staff promoted 2 years selected store manager mentor coach new underperforming department managers helped several managers improve sales customer service performance education baker college master business administration finance city state finance michigan state university bachelor science fisheries wildlife city state fisheries wildlife professional affiliations certifications lean leadership university michigan college engineering 2014 state michigan certified lean process improvement consultant 2009 interests member pastoral council st mary parish chelsea mi 2015present cochair taste chelsea event committee chelsea mi 2013 2015 grand knight saint louis guanella council knights columbus chelsea mi 20122014 20002002 president escanaba area catholic board education escanaba mi 2005 2008 member board directors ymca delta county escanaba mi 20062008 strong kids campaign general gifts chairperson ymca delta county escanaba mi 2007 2008 allocation team member united way delta county escanaba mi 20072008 skills administrative budget business process improvement change management coach contracts customer service delivery direction finance focus functional goal setting government human resource innovation inspection inventory leadership managing mentor office negotiating optimization organizational development organizational policy development process improvement producing recruitment reporting retail sales sales training salesforce crm store manager strategy strategic strategic planning vision reducing waste additional information community outreach volunteerism member pastoral council st mary parish chelsea mi 2015present cochair taste chelsea event committee chelsea mi 2013 2015 grand knight saint louis guanella council knights columbus chelsea mi 20122014 20002002 president escanaba area catholic board education escanaba mi 2005 2008 member board directors ymca delta county escanaba mi 20062008 strong kids campaign general gifts chairperson ymca delta county escanaba mi 2007 2008 allocation team member united way delta county escanaba mi 20072008	AGRICULTURE
industrial engineering intern profile outstanding productivity high potential project supervisor design engineer solid analytic communication skills resolve complex problems quickly efficiently dynamic team leader frontline experience motivating team workers towards achieving specific goals handson experience data analysis discrete event simulations manufacturing processes process improvement machine shop practices welding fabrication quality control exceptional project management skills utilizing customer commitment team work communication planning organization achieve excellence skills c aspnet visual basic ms visual studio ms office suite word excel project powerpoint access outlook visio simulations using witness13 simio erpsap sasstat autocad accomplishments liaised group modify improve overall product performance eliminated machine defects recommendation machine adjustments prepared plans layouts equipment system arrangements space allocation prepared sheet metal fabrication drawings modifications commercial specification drawings compliance industry standards met customers help design custom entertainment centers china cabinets mantels kitchen cabinets residential homes supervised directed 25 employees electronics designs resulted production yield improvement later translated 200k company revenue supervised project production efforts ensure projects completed company standards time within budget constraints created presentation materials sales customer relations management purposes tested equipment ensure compliance analyzed data provided recommendations resulted adoption new costsaving equipment saved 14 supply costs working closely suppliers ensure components met department quality standards performed data collection statistical analysis resulted sound recommendations adopted department professional experience industrial engineering intern 082014 122014 company name city state successfully redesigned redeveloped existing company labor system application using visual basic 6 resulted additional functions aid labor hours update easy computation staff payroll performed onsite data collection applied statistical techniques process analyze collected data developed statistical distributions applied simulation models assisted creating developing customized model animations discrete event simulations analysis using simio salt lake city airline project industrial engineer 012011 012013 company name successfully redesigned equipment layout process flow reduced cycle time 13 increased throughput using employee feedback process design visual management 5s technique cell technology assisted capital budgetingreturn investment roi analysis ensured program expenses charged correctly researched provided reasons discrepancies performed ergonomics assessments made improvements manufacturing methods maintain safe less stress productive work environment trained guided technicians lean continuous process improvement methodologies including kaizen 5s standardized work line balancing value stream mapping woodwork operations industrial engineer 012007 122010 company name successfully revamped workstation layout implemented ergonomic philosophy 5s methodologies equipment placing material handling ensure stress minimization safety resulted 24 reduced cycle time 45 increased productivity developed executed managed capital project plans related newexisting manufacturing processes conducted research development investigations develop test new manufacturing equipment processes methods successfully carried new equipmentfacility layout design analysis ahead schedule saving company 27265500 n4907m improved work methods maintained time standards using methods time measurement mtm stopwatch time studies work sampling studies including standardized work implemented process control plans reducing nonvalue added activities within cell led 62 reduction overall lead time assisted design manufacturing systems tools fixtures per specifications resulting 40 reduction material loss 90 reduction ergonomic related operator injuries improved existing manufacturing procedures developed new procedures possible application current production problems using dmaic value stream mapping verified production operations product quality design specifications established procedures customers requirements performed monthly lean assessment audits ensure compliance designed implemented documented standard work instructions swis standard operating procedures sops employees updated engineered standards participated supported company initiatives new product development lean manufacturing continuous process improvement performed machine shop operations using manual cnc lathe machines boring machine grinders manufacturing quality engineer 012005 122006 company name city performed inspections checks tests sampling procedures incoming materials sub assemblies finished company products according standards specifications documentation results ncr qc reports reduced quality issues 25 fy05 critical machine components developing root cause analysis implementing correctivepreventive actions capa conducted documented process environmental quality control system audits creation audit finding reports using written procedures iso 90001 iso 14001 audit standards education training master science industrial manufacturing engineering december 2014 university texas arlington city state gpa gpa 400 gpa 392 industrial manufacturing engineering gpa 400 gpa 392 bachelor engineering materials metallurgical engineering june 2004 federal university technology state materials metallurgical engineering certification pmi certified project management professional pmp july 2013 certifications lean manufacturing techniques six sigma methodology statistical process control earned value management analysis continuous improvement techniques cost estimation project feasibility analysis inventory control supply chain logistics management time motion studies safety engineering fta fmea product development design interests member institute industrial engineers member tau beta pi engineering honor society volunteer mission arlington arlington texas additional information honors activities g stevens jr alumni scholarship award ut arlington april 2014 alpha pi mu industrial engineering honor society award ut arlington april 2014 member national society black engineers member institute industrial engineers member tau beta pi engineering honor society volunteer mission arlington arlington texas skills aspnet autocad budgeting cnc continuous improvement data collection product development design documentation erp grinders inventory control iso languages lathe layout layout design logistics materials access c excel ms office suite outlook powerpoint word new product development payroll philosophy process improvement process design processes project management project plans quality quality control research safety sap sas simulation six sigma sql statistical process control supply chain visio visual basic visual basic 6 ms visual studio written	ENGINEERING
executive chef professional summary executive chef 20 years experience cooking american mexican asian french seafood environments prior work prep cook line chef sous chef energetic culinary professional blend creativity passion food exceptional cooking skills works well dynamic leader highpressure settings bilingual chef 20 years cooking hiring training staff creating schedules managing labor costs executive chef possessing innate skill creating exceptional menu items leads productive working environments attract topnotch talent skills americanfrench classic cooking technique beautiful presentation food mexicanamerican cuisine expert effective planner extensive catering background food presentation talent employed campeon featured village voice critics picks column employed lolitaredlulu featured new york times critics picks column two stars work history executive chef 122013 082014 company name – city state assisted owner create new sports barrestaurant concept developed recipes plate presentations responsible ordering choosing chinaware small wares silverware glassware created menus prep lists station delegated duties member hoh coordinated activities concerning food preparation kitchen storage areas monitored food production areas safety sanitation practices procedures set production cycles ensures proper inventory levels available hands execution line directing kitchen employees food production conducted proper premeals educational seminars front house employees purchased food items various products operation restaurant reduced food costs 28 percent using seasonal ingredients setting standards portion size minimizing waste managed kitchen staff recruiting selecting hiring orienting training assigning scheduling supervising evaluating enforcing discipline necessary maintained updated knowledge local competition restaurant industry trends developed menus pricing special food offerings increase revenue customer satisfaction instructed new staff proper food preparation food storage use kitchen equipment utensils sanitation safety issues actively involved cost control sanitation menu development training recruitment private dining catering ensured staff understood expectations parameters kitchen goals daily kitchen work achieved exceeded performance budget team goals inspected kitchens observe food preparation quality service food appearance cleanliness production service areas created managed budgets operations capital equipment prepared operational reports analyses made appropriate recommendations progress negative trends planned lunch dinner bar menus well special menus inhouse special events catering properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler executive sous chef 102012 112013 company name – city state responsible receiving purchases checked schedules opening kitchen restaurant catered large corporate events fashionrestaurant weeks holiday season responsible maintaining cleanliness order absence executive chef conducted proper premeals educational seminars front house employees responsible running restaurant executive chef went vacation prepared food items consistently compliance recipes portioning cooking waste control guidelines promptly reported maintenance repair issues throughout service log expertly managed 40 staff maintained appropriate staffing levels throughout shifts executive chef 052009 082012 company name – city state created charts cleaning efficiency food labor controls created detail recipes standards menus specials managed boh operations restaurants connecticut reduced food costs 28 percent using seasonal ingredients setting standards portion size minimizing waste managed kitchen staff recruiting selecting hiring orienting training assigning scheduling supervising evaluating enforcing discipline necessary maintained skilled kitchen staff properly coaching counseling disciplining employees maintained skilled kitchen staff properly coaching counseling disciplining employees developed menus pricing special food offerings increase revenue customer satisfaction actively involved cost control sanitation menu development training recruitment private dining catering practiced safe food handling procedures times successfully reduced restaurants annual food labor costs number proper budgeting scheduling management inventory working chef 012007 012009 company name – city state exclusive 100seat nightclub serving frenchamerican modern global tapas menu developed new menu design recipes plate presentations overhauled food labor controls better efficiency responsible food beverage inventory purchases controls verified proper portion sizes consistently attained high food quality standards maintained skilled kitchen staff properly coaching counseling disciplining employees actively involved cost control sanitation menu development training recruitment private dining catering lead line cooksous chef 011992 012007 company name – city state prepared food items consistently compliance recipes portioning cooking waste control guidelines managed kitchen staff recruiting selecting hiring orienting training assigning scheduling supervising evaluating enforcing discipline necessary verified proper portion sizes consistently attained high food quality standards maintained skilled kitchen staff properly coaching counseling disciplining employees instructed new staff proper food preparation food storage use kitchen equipment utensils sanitation safety issues led shifts personally preparing food items executing requests based required specifications achieved exceeded performance budget team goals maintained smooth timely operations preparation delivery meals kitchen sanitation properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler practiced safe food handling procedures times education bachelor arts philosophy 2001 city college new york city state philosophy member philosophy club received half scholarship master degree certifications nyc qualifying certificate food protection 0706676 servsafe certification 6561937 skills budgeting charts concept cooking directing english special events fashion french inventory optimization organizing policies presentations speaker purchasing quality receiving safety scheduling seminars spanish additional information press	CHEF
sale consultant summary im driven develop implement fresh sales marketing strategies financial operational discipline competitive sales rep 2 years sales vast industry knowledge independent worker high energy great communication skills lot thank last employer boost mobile mobile factory helping advance sales skills knowledge different technology phones computers friendly sales associate proficient managing areas sales customer service fastpaced retail environments excellent multitasker team playerreliable sales associate strengths inventory management training customer service friendly knowledgeable hardworking team player customer service sales expert identifies customer needs delivers solutions problems highlights inventory management sales expertise accurate money handling team player mentality outgoing personality documentation familiarity verbalwritten communication active listening cash handling accuracy detailoriented cheerful energetic flexible scheduling superior organization skills superior communication skills staff training development fluent spanish dependable reliable excellent multitasker inventory management sales expertise accurate money handling team player mentality outgoing personality documentation familiarity verbalwritten communication active listening cash handling accuracy detailoriented cheerful energetic flexible scheduling superior organization skills superior communication skills staff training development fluent spanish dependable reliable excellent multitasker flexible schedule accomplishments first started work boost mobile didnt know thing sales phones insecure everything one day decided put petty thoughts aside show true strength confidence sale skills went zero none one hundred best day sold 31 phones one day accessories proud hard work get goal lot thanks coworkers showed push highest limit conquer goals also showed team player always help everyone customers one best months sold 199 phones 3088 worth accessories routinely helped many ten customers day highvolume retail outlet fulfilled supervisory duties store manager vacation im proud ive learn couple months working boost mobile mobile factory thank helping develop skills making person today experience company name march 2015 november 2015 sale consultant city state answered customers questions addressed problems complaints person phone also helped customers select products best fit personal needs processed average 80 transactions day timely manner maintained visually appealing effective displays entire store educated customers product service offerings completed purchases cash credit debit payment methods trained new sales employees effective techniques organized items visually appealing manner inventory checks throughout day company name october 2014 december 2014 cashier city state working michaels artscrafts job really simple enjoying responsibilities assist customers needs handle money throughout day give change back also seasonal position learn lot greet customers make sure satisfied completed purchases cash credit debit payment methods organized items visually appealing manner company name february 2014 june 2014 front clerk city state accepted payment customers made change necessarycleaned spilled food drink broken dishes removed empty bottles trash take cake orders phone education northwood high school 2014 high school diploma history city state united states four years high school struggle manage grade right push motivation able achieve goal managed get bs cs work history company name march 2015 november 2015 sales consultant city state company name october 2014 december 2014 seasonal cashier city state company name february 2014 june 2014 food clerk city state skills fast paced worker attention detail customer service fluent spanish communication verbal skills fast learner	ARTS
ownerconsultant summary proven marketing public relations executive expertise creating implementing executing facets marketing press national promotions including major entertainment industry premieres concerts events national network product launches extensive experience hospitality music family biotech nonprofit industries highlights experience ownerconsultant august 2006 current company name city state develop implement public relations plans strategies top consumer brands gain major local national exposure clients clients included first annual la costa film festival spinal elements makeawish san diego american express ogilvy public relations ny walt disney records los angeles college music keep california beautiful locallybased rock n roll marathon kids rock marathon series highlights include securing placement major feature stories television newspapers magazines national local level including limited associated press time magazine rolling stone oprah magazine fast company business week aarp magazine ladies home journal fox business news cnn usa today new york daily news los angeles times extra e news daily numerous top daily newspapers tv stations across country consistently place major stories local clients local san diego southern california media including tv news outlets san diego union tribune fine magazine san diego magazine westways magazine sunset magazine travel leisure magazine carlsbad magazine area z code magazines ranch coast magazine san diego business journal etc associate executive director january 2001 august 2006 company name city state developed implemented public relations plans branding strategies expand musical instrument product market increase public awareness benefits music music making largest tradeonly music products show world nonprofit media arm amc namm foundation oversaw two national pr firms developed strategic partnerships major national corporations including disney fisher price paramount home video teen people magazine american idol magazine afterschool alliance justin timberlake foundation john lennon educational tour bus expand musicmaking messaging millions consumers partnerships resulted hundreds millions media impressions worth ad rate value 50 million dollars oversaw public relations strategies activities namm messaging general public directed national press launch sesame street music works 2002 annual petition drives media campaigns events capitol hill namms rose parade activities youth marketing initiatives themusicedgecom campaigns overseen average 5 billion media impressions year manager november 1997 january 2001 company name city state managed publicity press coverage walt disney records products served liaison publicity marketing departments ensure seamless implementation overall marketing plans chosen walt disney records representative serve michael eisners disney learning partnership nonprofit committee directed development press kits wrote press releases biographies press materials label wrote placed stories wdr marketing strategies trades billboard adweek brandweek produced epks videos major cd artist releases secured placement major feature stories television newspapers magazines national local level including limited cnn usa today new york daily news new york times los angeles times access hollywood e news daily entertainment weekly planned covered executed regional walt disney records events including mulan press junket christina aguilera 98 degrees lion king broadway cast signings responsible successful media launch radio disney jams album franchise resulting 50 million consumer impressions spearheaded importance music prosocial campaign resulted increased press exposure label spanned multiple disney divisions developed relationship namm international music products association american music conference amc provided expanded press opportunities relevant projects artists phil collinstarzan disneys lullaby album promoted goodwill message walt disney records account executive january 1995 november 1997 company name city state planned coordinated executed fullfledged publicity campaigns tailormade specific client successfully obtained major exposure clients including e news daily extra cnn kabctv news los angeles kttv news la kcaltv news la kroqfm la los angeles times celebrity talent booking inside edition american journal coordinating special events preemmy awards party cable ace awards honorary dinners produced press kits wrote biographies press releases established maintained contact electronic print radio media representatives coordinated media interviews writer march 1994 december 1994 company name city state wrote articles corporate newsletter interviewed executives researched relevant issues prepared articles publication education bachelor arts communications public relations writing august 1993 university missouri city state communications public relations writing skills ad artist benefits branding cable cd com client clients special events fast film marketing plans marketing strategies marketing market materials messaging access 98 works newsletter newspapers press kits press press releases pr profit public relations publication publicity express radio san fm stories strategic tv television video articles	PUBLIC-RELATIONS
dance instructor summary enthusiastic dance instructor superb leadership communication skills easily cultivates trusting productive relationships students parents teachers administrationalso dedicated committed creating classroom atmosphere stimulating encouraging supportive students experience 062008 current dance instructor company name city state providing quality instruction various dance styles ballet pointe jazz contemporarytap modern musical theatre 012008 current company member company name city state 012009 082010 apprentice company member company name city state education 2014 bachelor arts early childhood education florida international university city state esol endorsed state street ballet city state professional summer training program 20092010 rockette summer experience city state summer intensive 2009 ballet atlanta ballet city state professional training program summer 2008 ballet university north carolina school arts city state high school program 20072009 ballet american ballet theatre city state summer intensive 2007 ballet orlando ballet city state summer intensive 2006 ballet joffrey ballet school city state summer intensive 2006 ballet joffrey ballet school city state summer intensive 2003 ballet boston ballet school city state summers 2004 2005 skills ballet pointe contemporary modern jazz tap musical theatre	ARTS
recruiting hr manager summary experienced corporate recruiter selfmotivated results driven highly responsive able prioritize effectively accomplish multiple tasks stay calm pressure offering 6 years recruiting human resources staffing experience bachelors degree human resources management experience full lifecycle recruiting qualified professionals including college graduates experienced software developers businesstechnical consultants sales executives project managers executive level staff highlights excellent interpersonal communications negotiation skills proactive creative sourcing strategies full lifecycle recruiting infor talent management thrive fast paced environment knowledge eeoaa regulations experience online recruiting sources college recruiting extremely adept working multiple hiring managers comfortable handling high requisition load onboarding new hire orientation hr management adp workforce benefits administration strong ms office skills including word excel powerpoint outlook experience recruiting hr manager 062015 current company name city state enavate provides business consulting industryfocused enterprise software solutions based microsoft dynamics ax crm platforms full range services including professional services maintenance support wholly owned subsidiary celenia global services company also provides consulting software development services microsoft dynamics enterprise clients isvs vars worldwide recruitment onboarding responsible managing leading recruitment process meet various staffing goals across levels enavate celenia north america organization development deliveryconsulting salesmarketing operations program management managed services shared services departments develop recruitment strategies achieve required staffing levels manage recruiting activities open positions include sourcing screening interviewing selecting hiring candidates create streamline improve update recruiting process procedures forms tools maintain partnerships hiring managers determine characteristics criteria needs opennew positions ensures understanding job presented reference requirements type candidate sought work hiring managers appropriate business unit leaders develop specific recruiting plans open position meet leaders weekly basis needed give updates review applicant tracking spreadsheet execute sourcing strategies resulting obtaining qualified candidates including developing job posting content posting jobs internally externally perform online searches utilize online resources create update job descriptions needed cooperation hiring managers maintain continue develop improve company career page review resumes qualifications appropriateness skills experience knowledge relation position requirements prescreen candidates resumeapplication phone screen process compile present prescreening information feedback hiring managers collaborate decision move forward selected candidates coordinate candidates hiring managers schedule phone onsite interviews provide accurate inspiring information candidates company position support hiring managers interview process including use interview guides forms coaching interview techniques behavioralbased interviewing methodologies develop conduct training programs hiring managers staff designed improve recruiting hiring efficiencies direct efforts employment agencies search firms including negotiating controlling employment related fees develop maintain professional relationships college university community college placement offices source generate qualified applicants manage coordinate communication passive active candidates participate development annual recruiting budget perform reference background checks selected candidates review results hiring managers coordinate help present offers employment selected candidates coach hiring managers process extending verbal offers negotiations oversee onboarding process new hires within enavate celenia north america locations include coordinating new hire training sessions appropriate bu leaders ensure onboarding steps completed identify gaps hiring process continuously work others improve processes introduce new methodologies measure progress human resources create participate new hire orientations ensure current new employees provided information company policies employee handbook job duties working conditions wages opportunities promotion employee benefits administer benefits package covering medical dental vision cobra fsahsa basicvoluntary life insurance comprehensive 401k plan north america employees devise timeline payment benefit premiums coordinate payment 401k remittance accounting department assist analyzing modifying compensation benefits policies establish competitive programs ensure compliance legal requirements manage keep track pto na employees handle termination processes including setupremoval benefits conduct exit interviews part companys employee exit plan oversee administer payroll process north america ensuring payroll submitted successfully accurately timely manner foster environment good employee relations customer service throughout organization perform quality work within deadlines without direct supervision interact professionally employees customers work independently understanding necessity communicating coordinating work efforts employees organizations talent acquisition specialist 112014 052015 company name city state responsible recruitment shift supervisors assistant general managers general managers area managers regional operation managers across 450 locations throughout us carried requisition load 200 openings nationwide charge sourcing talent careerbuilder linkedin recruiter indeed snagajob execute legally complaint job postings internet sites perform refreshes removal required review applications resumes determine potential fulfillment position conduct phone screens interviews background reference checks provide feedback candidates hiring managers agencies andor directly candidates generate offer letters communicate hiringarea managers multiple locations executive level staff recruiting efforts strategy responsible evaluating implementing recruiting best practices strategies conjunction leadership team provide virtual support direction field restaurant management team train restaurant managers multiunit managers effective recruiting strategies keep track candidates infor talent management online applicant tracking system careerbuilder talentnetwork help develop new recruitment initiatives satisfy needs demands business increase recruiting effectiveness manager employee recruitment developmentrecruitment specialist 051999 101999 company name city state john constanza institute technology provides education software consulting services leading manufacturing corporations worldwide considered leader demand flow technology responsible recruitment experienced software developers software testers sales managers senior manufacturing consultants executive level staff lead consultants full recruiting lifecycle conducted phone screens onsite interviews extended employment offers negotiated salary necessary conducted recruiting searches via internet employment ads career fairs administered employee referral program handled employee issues denver office 90 employees conducted exit interviews kept track performance evaluations status changes prepared monthly erd reports executive board included current employee headcount eeoc statistics recruiting activity staffing report new hires terminations source trends budget vs actuals managed erd department included supervising hr generalist benefits administrator regional hr managerrecruiter 011998 011999 company name city state provides business technical consulting custom software application development systems integration solutions clients energy utilities communications financial markets acted regional hr manager denver office 75 employees included conduct new hire orientations exit interviews handle employee issues hr administration coordinate participate new hire training benefits coordination training leave administration visa processing localregional level input data changes hris system participated weekly management staffing meetings drove staffing initiative denver office created managed staffing pipeline report matched opportunities staff upcoming projects supported communication managers responsible recruitment experienced software developers technicalbusiness consultants project managers professionals denver office represent lcg professional career fairs place employment ads conduct internet job searches handle employee referrals lead candidates recruiting lifecycle conduct initial phone screens closing interviews extend offers fulltime parttime admin temp contract hire employees denver office establish relationships contracting agencies act primary contact denver office advise managers employee policies guidelines corporate recruiterstaffing 051995 111998 company name city state international business information technology consulting firm specializing business reengineering custom software development change management systems integration implementation responsible recruitment technical functional professionals college open market represented ams professional job fairs college campuses special recruiting events reviewed thousands college resumes determine preselects campus interviewing schedules created training curriculum materials college brown bag interview presentations traveled 10 different colleges universities conduct campus interviews participate campus presentations facilitated weekly resolution meetings interviewers managers make hiring decisions traveled extensively redwood city ca lead college recruiting efforts new telecom college hire location worked part denverbased recruiting team recruiter aspects hiring process acted staffing coordinator telecommunications industry group included informing staff available assignments helping understand staffing process ensured professional staff challenged leveraged optimally attended weekly staffing meetings department managers discuss available staff business needs created maintained ongoing staffing pipeline report human resources coordinator 061994 051995 company name city state coordinated recruiting process setup interviews screened candidates extended job offers conducted new hire orientations handled employee inquiries regarding health dental 401k hr issues company policies assisted employee spending accounts benefits administration input employee information automated hris database developed administered service award program employee appreciation planned coordinated company sponsored programs annual blood drive health fair employee store education bachelor science management human resources 1997 colorado christian university city state us license colorado real estate brokers armbrust real estate institute city state us skills recruiting staffing training college recruiting sourcing phone screens interviewing negotiation recruiting events new hires onboarding hrisats hr administration employee issues terminations recruiting best practices performance evaluations eeo human resources management ms office suite	HR
operations manager summary goal utilize 20 years banking experience education business management human resources order expand management experience skilled financial reporting account balancing reconciliation project management analytics highlights quantitative analysis metrics account reconciliation balancing complex problem solving staff leadership development expert ms office suite conflict resolution strong interpersonal skills procedure development experience operations manager october 2011 current company name city state manage daily functions real estate oil gas mineral apaccounts payable araccounts receivable transactions manage team 15 staff members perform duties across multiple lines business conduct employee performance reviews individual development plans success daily monthly account reconciliation internal house suspense accounts accurately document report items sla senior management correspondence field partners provide training team members job responsibilities crosstrain opportunities research resolve complex variances review daily work quality control errors conduct yearend tax 1099 1098 statements real estate assets loans personal banker business champion july 2007 october 2011 company name city state profile analyze clients financial situation order provide proper recommendation bank products services coach teller line send referrals bankers achieve sales goals interact clients bank personnel daily basis order reach branch team individual goals originate applications personal mortgage business loans meet customer needs exceed sales goals maintaining strong book business provide hands system training new bankers oversee daily operations branch compliance regulations wealth management group relationship associate iii june 2004 may 2007 company name city state provide administrative support private bankers financial consultants trust advisors investment bankers ensure client needs met highest quality service assist private banker management book business held 180 clients account reconciliation private banking general ledger accounts submit large commercial consumer loan applications schedule appraisal appointments order loan documentation assist clients closing loan requests ensuring documents properly recorded receive incoming client contacts handle client request inquiries timely efficient manner identify client needs revenue enhancement crosssell opportunities prepare personal financial statements clients annually request updated tax returns maintain client files maintain accurate record incoming personal client information via excel spreadsheets deposit risk operations fraud manager june 2001 june 2004 company name city state perform complex research quick shot analysis suspected fraud accounts managed team 12 fraud analysts daily process review suspicious account activity new account fraud provide job training facilitated team meetings participate associate development reviews avert one million dollars potential loss bank recruit conduct interviews open analyst positions cross train new employees fraud database systems create monitor process database paper files using ms access excel maintain statistics prepare month end reports provide support special projects analysis presentations restrict customer accounts customer identification policy compliance place foreign currency orders balancing general ledger accounts ensure accuracy currency received disbursed monitor work flow staffing needs ensure service levels deadlines met daily assignment job duties create maintained department work schedules education bachelors business management human resources university phoenix university phoenix bachelors business management minor human resources skills software applications peoplesoft commercial electronic office filenet hogan microsoft outlook quickbooks sei trust 3000 trust real estate management system trust mineral management system sharepoint kronos lexisnexis lotus notes computer skills proficient microsoft excel word powerpoint publisher access 12000 kspm tenkey accurate typing 75wpm professional skills strong analytical skills ability effectively multitask dependable outstanding customer service skills leadership skills excellent problem solving skills	BANKING
operations research analyst summary personable project manager successful building strong professional relationships manages large complex projects maintaining high team morale energy eight years progressive management experience repeated success developing project initiatives directing project plans achieving performance targets highlights organized unsurpassed work ethic resultsoriented detailoriented process improvement management information systems work flow planning softwarehardware support experience accomplishments initiation design equipment testing program leading memorandum understanding department homeland security national urban security technology laboratory new york police department recipient numerous awards team individual performance completed government training certification program test evaluation manager level ii developed working relationships many state local responder agencies experience operations research analyst 012010 current company name city state initiated managed program test incoming radiation detection equipment new york new jersey connecticut since 2009 project tested 25 million dollars worth equipment 10000 units activities included process procedure development instrumenting maintaining test facilities managing scheduling testing team coordination activities new york police department nypd counter terrorism bureau state local first responder organizations new york city metropolitan area brookhaven national laboratory information technology specialist 032003 012010 company name city state data collection test manager department homeland security nypd collaborative acquisition program roadway deployed radiation detector prototype planned executed initial data collection effort support acquisition project effort involved coordination nypd regional toll authorities national laboratories developed data collection plan budget schedule managed test team staff provided oversight acquired prototype final prototype testing program including test planning coordination scheduling budgeting provided technical support program team development request information proposal reviews training deployed technical expert analysis radiation spectra provided expert radiological assistance first responder community short turn around time radiation equipment supported program provides spectral signatures radioactive materials addressed incident calls evaluated spectral signatures potential national security threats appointed data collection lead advanced spectroscopic portal test campaign new york container terminal responsibility required coordination federal managers local officials law enforcement major responsibilities included training oversight screening team st countermeasures test beds collaborative website manager information technology field coordinator performed technology installation integration data analysis radiation detection data operational setting coordinated technology users dhs headquarters national laboratories state local representatives provide services reports via main collaborative website information technology specialist 081999 032003 company name city state designed data structures developed systems science related database applications assistant protecting human subject program manager assignment included coordination departments human subjects working group including organizationplanning meetings site reviews well reviewing editing applications published materials education bs management information systems may 2005 new york university city state gpa magna cum laude gpa 3922 inducted alpha sigma lambda honor society deans list fall 2001 spring 2002 coursework included statistical methods economics database design system analysis design business organization management management information systems object oriented analysis interactive design networking skills project management information design relationship building information technology procedure development scheduling website design ms office suite training development quality processes event planning work breakdown structures	INFORMATION-TECHNOLOGY
presidentchief executive officer executive profile chief executive experience offering outstanding presentation communication crosscultural team management skills highenergy resultsoriented leader entrepreneurial attitude skill highlights leadershipcommunication skills project management regulatory affairs budgeting expertise employee relations human resources market research analysis staff development core accomplishments spearheaded successful completion 5 million dollar capital campaign increased overall organizational revenue 10 115 million expanded residential services twenty six 26 thirtyfive 35 bed capacity due community needs introduced implemented foster care services decrease continuum service gaps recognized columbus foundation nonprofit watch 2015 professional experience presidentchief executive officer oct 2010 current company name city state chief executive officer responsible administration programs st vincent family centers accordance stated purposes st vincent family centers general policies formulated board directors conjunction nomination committee recruit orient new members board directors st vincent family centers provide information board related funding structures programmatic changes pertinent information relations operations agency monitors ensures agencies programs performance improvement insuring compliance funding source accreditation requirements supervision budget process oversee approve expenditures funds policiesprocedures related expenditure funds directs preparation funding proposals recruits hires supervises qualified staff fill positions executive level st vincent family center provides opportunities staff development oversees establishment implementation personnel policies serves agency spokesperson clients community organizations public identifies secures sources funding agency programs maintains positive working relationship agency funding sources executive director ohio jan 2009 oct 2010 company name city state columbus ohio general oversight presidentceo executive director responsible administration supervision national youth advocate programohio executive director exercised effective influence management operational financial administrative activities including daytoday activities long rangestrategic planning initiatives expanded existing services developed new services program responsive needs community within scope mission philosophy organization developed recommended presidentceo policies strategies promoted enhanced mission organization administered fairly consistently personnel policies procedures close cooperation organizations human resources department acted primary spokesperson state program played key role advocacy initiatives achieved financial goals state program applying sound financial principles ensuring revenues consistently meet exceeded expenditures developed proposed annual budget approval planed implemented budgetary corrective action response unanticipated changes revenue expenses served exofficio nonvoting member advisory board trustees actively participated board meetings assistant director jun 2002 jan 2009 company name city state columbus ohio managed directed daytoday program service delivery within franklin county responsibilities included management regional caseworker activities including oversight foster care clinical services sexual offender services provided recommendations service utilization hiring promotions transfers terminations funding purpose attaining andor exceeding outcomes performance goals established contract agency prepared managed within parameters program budget columbus ohio managed supervisors focus positive coaching teaching practices conducted meetings assigned supervisors review agency case specific data ensure needs children families met maintained conference notes ensure supervisors meeting regularly staff provide training supervision reviewed assigned new cases child welfare caseworker jul 1998 may 2002 company name city state supervised staff including advising staff policies procedures child welfare casework program included assessing service needs providing case direction performing personnel duties unit conducted interviews hiring staff instructed trained new staff reviewed approved documentation quality control conducted case reviews coordinated paperwork evaluated referrals service processes provided mentorship training child welfare social workers assisting attending court hearings interacted attorneys direct service function provided direct service following activities counseled clients visited homes monitored treatment youth promoted foster relative placement adjustments attended linkage conferences collateral agencies provided crisis intervention services attended court hearings attended actively participated administrative case reviews performed monitored placement activity supervised visits parents transported children program worker apr 1996 aug 1998 company name city state direction unit supervisor trained patients reach maximum independent functioning daily living skills provided therapeutic crisis intervention include limited verbal physical one ones precautionary measures suicide assault escape monitoring performed clinical charting included nursing care plans medication unusual behaviors unusual incident reports attended scheduled trainings assigned performed direct care duties assigned youth leader jun 1995 apr 1996 company name city state provided oneonone group supervision children severe behavioral problems developed behavior modification plans increase positive behaviors children education ba psychology 1995 bethany college city state us bethany college bethany west virginia ba 1995psychology ms human services management 2001 franklin university city state us franklin university columbus ohio ms 2001 human services management professional affiliations united way central ohio finance committee member past board member ohio association child caring agencies oacca presentations john glenn leadership institute public service public policy ohio state university l2000 leadership academy mental health addiction services professionals presenter child welfare league america conferencenew orleans improving outcomes merging best practice managed care strategies presenter child welfare league america national conferencewashington dc improving outcomes improving outcomes child welfare presenter foster familybased treatment association conferencepittsburgh pa improving outcomes merging best practice child welfare privatization strategies presenter foster familybased treatment association conferenceorlando fl improving outcomes merging best practice child welfare privatization strategies skills executive level operations proposals coaching teaching quality control corrective action human resources strategic planning finance	ADVOCATE
information technology intern test automation engineer summary 3 years experience serving key contributor across software development life cycle phases including analysis architectural design prototyping development testing application using javaj2ee technologies various domains good understanding object oriented programming data structure algorithms design patterns distributed systems excellent working experience backend development using different spring modules like spring core container module aop mvc security data transaction management etc experienced developing microservices spring boot spring rest spring cloud etc extensive experience developing web interfaces using html5 css3 bootstrap sass less javascript jquery angularjs reactjs backbonejs experienced working sql databases like mysql postgresql oracle knowledge nosql databases like mongodb expertise working agile methodology environments like scrum experienced working version control tools like svn git experienced performing automation using selenium java performing behavioral driven testing using cucumber experienced build tools like ant maven gradle using continuous integration tools like jenkins proactive learner exceptional analytical design problemsolving capabilities excellent communication skills including formal presentations technical documentation productive teambased selfmanaged projects skills programming languages javaj2ee javascript android html css sql c c frameworks libraries spring restfulweb services hibernate angularjs reactjs jquery bootstrap selenium webdriver cucumber databases mysql postgresql oracle mongodb h2 build tools gradle maven ant practices agilescrum waterfall tdd clean coding continuous delivery architectures microservices single page application rest clientserver version control svn git cloud application platform aws others bower grunt npm node json xml jenkins ide eclipse intellij android studio operating systems linux windows experience information technology intern test automation engineer 052017 082017 company name city state created nicely baked ‘ test automation framework provide execution environment automation test scripts framework allowed automated regression testing ‘ webtix frontendweb interface extremetixs ticketing solution company clients use access web services extensively used selenium webdriver spring boot combined write automation scripts dynamic pages ‘ webtix written angularjs framework modularized web components java objects following page object model ie created object repository locators easily automated leveraged benefits datadriven behaviordriven approaches built framework maintainable reusable integrated automated tests cucumber behaviordriven testing framework allow quality assurance team write highlevel use cases plain text leveraged jenkins build automated tests project use selenium grid run parallel tests across multiple browsers platforms automated reports generation distribution interpreted converted manual test cases automation smoke regression suites trained supported qa team automation framework script issues collaborated qa team went evolutionary approach writing concise documentation help configure framework add new automated tests required worked jira tool create track new projectissue java full stack developer 052014 062016 company name city state worked varied aspects application development including requirement analysis design implementation testing coded debugged multitiered javabased applications provide enterprise embedded solutions using java spring framework apis like mvc aop dao jdbc transaction validation annotation json xml maven junit test involved implementation applications using conventional design practices soa service oriented architecture developed database access layers using spring data jpa hibernate developed rest web services external application integration developed javabased sdk driver software making card reader pua310v0m2u2y4 work linux environment extensive research smart card technology nfc mifare desfire etc projects like vms visitor management system scbtims smart card based trekkers information management system responsible writing core software logic qms queue management system java developing plugin architecture implementing rs485 tcp http channels plugins interfacing qms hardware devices worked development coordinator projects like vms visitors management system qms queue management system scbtims smart card based trekkers information management system worked js jsp html css bootstrap angularjs reactjs design develop interactive user interfaces hmi human machine interface realtime data monitoring interactions built multiple mobile applications android ios realtime monitoring hydrologic parameters alert dissemination floods glacial lake outburst risks gained experience multiplatform mobile application development technologies like phonegap titanium fixed bugs implemented improvement features using java j2ee large scale projects reviews codes test cases analysis change requests enhancements investing alternate configurations implementing better solutions leveraged array tools optimize efficiency including openerp project management git source control versioning sophisticated ides intellij many responsible client interactions handling technical aspects sales pitch java developer intern 032014 052014 company name city state core java programming multithreading exception handling file handling io generics java collections developed entire mrp machine readable passport reading module backend frontend utilizing java 17 java swing used jdbc database connectivity sql server involved backend development optimizing search engine nepal tourism board ntbs website involved bug fixing code enhancements maintenance activities prepared test plans unit testing implemented test cases using junit software developer intern 012013 102013 company name city state designed developed applications using scrum iterative incremental agile software development methodology performed backend development using php codeigniter mvc framework developed cms like system majorly based php mysql built filecrawler app codeigniter sorting removing duplicates redundant files created data entry forms html embedded php trained effectively utilizing agile methodologies object oriented programming practices maintained project documentation trained utilizing version control system like git managing project timeline use openerp comprehensive suite business applications responsible writing user administrator modules php mysql applications per technical specifications responsible implementing hosting prototype systems test servers attended seminars workshops sql structured query language database design education master science computer science 2017 lamar university city state united states america gpa 4040 bachelor engineering electronics communication engineering 2013 tribhuvan university city state nepal gpa 39440 honours distinction winner national robotics competition yantra 10 organized robotics association nepal ran july 2012 outstanding student award lamar university fall 2017 extracurricular activities resource manager robotics club kathmandu engineering college tribhuvan university 2013 2013 twice winner national robotics competition organized robotics association nepal ran conducted mentored microcontroller workshop 13th january 2013 circuit synthesis training program 14th june 2013 kathmandu engineering college presented ideas project based android controlled robot locus 2013 annual technological festival nepal gave presentation nepal army club application robotics safety security tech exhibition 2013 treasurer event organizer nepalese student association nsa lamar university 2016 2017 website links website linkedin github	INFORMATION-TECHNOLOGY
accommodation service executive professional summary customer service sales expert identifies customer needs delivers solutions problems driven exceed sales customer satisfaction goals build long term relationships clients creates positive experience high quality customer care bilingual manager able build lead train efficient friendly service teams core qualifications clientfocused resultsoriented quick learner superior communication skills cheerful energetic effective team player experience accommodation service executive 122016 current company name city state communicate partners telephone e mail provide guidance assistance regarding bookingcom platform extranet provide commercial advise orientation partners based bookingcom business model gather information solve partner guests issues regarding reservations order coordinate assistance customer service department review process new partnership registrations set ready open bookingcom webpage keep partners guests center operations guarantee maximum satisfaction customer service executive 022016 112016 company name city state communicate customers telephone e mail provide information hotel reservations take enter information cancel reservations gather complaints details keep records customer interactions transactions recording details inquiries complaints comments well actions taken check ensure appropriate changes made resolve customers problems contact customers respond inquiries notify claim investigation results planned adjustments refer unresolved customer grievances designated departments investigation general manager sales manager 122011 012016 company name city state managed sales team generating daily new memberships according sales quota interacted prospects new customers provided high level service achieve 100 customer satisfaction company revenue hired trained sales customer service staff monitored customer preferences determine focus sales efforts developedimplemented monitored programs maximize customer satisfaction manage projects contribute committee team work create maintain enter information databases general manager 012005 122011 company name city state managed sales customer service operation control retention attrition responsible new hire process supervised 30 employees reported district vice president guest service manager 012000 122004 company name city state served public relations representative hotel assisted guests special requests visits answer inquiries pertaining hotel services guest registration travel directions make recommendations regarding shopping dining entertainment record guest comments complaints referring customers managers necessary transmit receive messages using telephones telephone switchboards accomplishments researched calmed rapidly resolved client conflicts ensure customer retention increasing 85 per month consistently generated additional revenue skilled customer services sales techniques used generate new corporate accounts service high volume employee corporations satisfactory managed company new locations pre saleand openings guarantee revenue profit investment return education jd law 2000 universidad santa maria city state venezuela law courses military law criminology bachelor science tourism 1995 iutirla city venezuela tourism hospitality management barcelona hospitality tourism instituto universitario de tecnologia industrial rodolfo loero arismendi el morro anzoategui graduated cum laude professional affiliations national association professional trainers languages bilingual english spanish proficient portuguese french italian skills customer services supervisiondecision making dependable staff training development problem solver public relationsdynamic team player able motivate employees reach high level performance using maximum potential online skills development courses open university commercial awareness conversations interviews developing high trust work relationships difference challenge teams discovering development management facilitating group discussions making decisions speeches speech making importance interpersonal skills role manager three principles coaching approach	FITNESS
finance officer summary competent reliable professional committed excellence proven team leading team building skills sees challenges opportunity grow develop ability lead team people diverse backgrounds communicating clear goals objectives understanding resolving needs team ensure targets met responsible analytical results oriented effective efficient flexible work attitude aims achieve surpass set goals highly confidential honest proactive individual operates integrity aspects life possessing expertise accounting supervisory management training skills highlights accpac accounting skills analytical reasoning budget analysis account reconciliations accomplishments liaised bpi team investigating understanding nature errors savings ip schedules thus enabling clear items successfully streamlined daily reconciliations order identify reconciling items errors clear timely manner achieved set targets contributed overall attainment department companys goalstrained staff regarding standard operating procedures resolved differences team members ensured atmosphere unity respect maintained dialog customers order promote companys sales develop good rapport customers organize streamlined routine procedures sales representatives ensured monthly annual returns prepared submitted timely manner experience finance officer may 2011 january 2016 company name city state gl reporting preparation audit schedules daily general ledger postings accounting journals investigated put together savings interest payable reconciliations show aggregate net savings liabilities position organization year date staff loans statutory deductions investment accounting compiled analyzed prepared interest income price volume budget analysis assist budget analyst gaining comprehensive depiction actual interest derived investments monthly year date basis comparison budgeted figures gathered information accretion amortization schedules determine bonds tax exempted accomplishments liaised bpi team investigating understanding nature errors savings ip schedules thus enabling clear items successfully streamlined daily reconciliations order identify reconciling items errors clear timely manner payroll assistant november 2010 december 2010 company name city state preparation bank reconciliations accomplishments ensured bank reconciliations prepared timely manner outstanding items effectively researched cleared promptly accounts officer january 2007 january 2009 company name city state daily general ledger postings accounting journals bank reconciliations analyzing implementing procedures resolve unreconciled items assigned bank accounts prepared scheduled reports cash flow statements accomplishments achieved set targets contributed overall attainment department companys goals supervisor senior accounts clerk january 1997 january 2007 company name city state supervised staff eleven persons regular scheduled inventory updates reconciliations month prepared payroll weekly monthly staff using turbo pay software daily scheduled directives inventory deliver island wide accomplishments trained staff regarding standard operating procedures resolved differences team members ensured atmosphere unity respect maintained dialogue customers order promote companys sales develop good rapport customers organize streamlined routine procedures sales representatives ensured monthly annual returns prepared submitted timely manner education bachelor science degree business administration finance 2009 northern caribbean university city jamaica business administration finance certificate management studies st hughs high school sixth form business certificate 2002 university west indies city jamaica wi interests reading additional information reading skills bank reconciliations analysis bonds budget analysis cash flow general ledger inventory investments interest payable savings payroll schedules sales customer service	FINANCE
dining services coordinator professional summary worked fine dining hotels half career also experience hospitalsetting elderly care field last 20 years menu creativity work smallbudget large one dont believe waste therefore use leftovers create wonderful soups sauces salads expert managing kitchen staff preparing foods reduced cost without compromising quality taste skills team leadership budgeting finance selfmotivated strong verbal communication staff development employee training development finedining expertise ordering invoicing cpr certification committed team player process implementation institutional batch cooking beautiful presentation food strong attention safe food handling procedures effective planner food presentation talent servsafe certification outgoing energetic training personnel work history dining services coordinator 072016 currentbrookdale hampton covehampton cove alabamaexpertly estimating purchasing needs buying approved suppliers systematically tasted smelledall prepared dishes observed color texture garnishes effectively managed assisted kitchen staff inproducing food banquets catered events member dining areas consistently kept clean safeenvironment adhering federal state local sanitation safety requirements consistently kept aclean safe environment adhering federal state local sanitation safety requirementsensured smooth kitchen operation overseeing daily product inventory purchasing receiving followedproper food handling methods maintained correct temperature food products managed employeesperformed services cooked coordinated registered dietitian comply state regulations cleaned washed dishes executed special dinners holiday events stayed budget ordered allsupplies food housekeeping nurses kitchen staff dining services coordinator 072016 current company name – city state 072016 currentbrookdale hampton covehampton cove alabamaexpertly estimating purchasing needs buying approved suppliers systematically tasted smelledall prepared dishes observed color texture garnishes effectively managed assisted kitchen staff inproducing food banquets catered events member dining areas consistently kept clean safeenvironment adhering federal state local sanitation safety requirements consistently kept aclean safe environment adhering federal state local sanitation safety requirementsensured smooth kitchen operation overseeing daily product inventory purchasing receiving followedproper food handling methods maintained correct temperature food products managed employeesperformed services cooked coordinated registered dietitian comply state regulations cleaned washed dishes executed special dinners holiday events stayed budget ordered allsupplies food housekeeping nurses kitchen staff healthcare kitchen manager 102011 012015 company name alabamaestablished maintained open collaborative relationships kitchen team collaborated closely thefood beverage director conduct staff meetings resolve service product personnel issuescollaborated extensively interdisciplinary care team meet nutritional needs residentestablished healthful therapeutic meal plans menus coordinated nutrition care members ofthe health care team delegated responsibilities dining services director 072007 102011 company name – city state communicated openly honestly management team shift ensure ran smoothly skills communication training empowering budget control transforming leftovers soups salads delicious meals development stable staff happy residents able generate aspects state regulations records logs kept date family functions special events especially fun happy professional caring able adapt circumstance cook perfection education bachelor science human resources management 1998 faulkner universitymontgomery state human resources management activities honors certified serve safe management ongoing classes company understanding agingindividual classes aging dementia well problems aging person mayhave although classes within organization insightful informative therefore amable understand comply residents needs well pleasuresfor favorite foods justcompleted certification online courses substance abuse counseling believe knowthe help someone else	HEALTHCARE
finance officer professional summary attain fulltime position accounting finance field utilize concepts learned experience gained add value company 25 years work experience fields expertise include government accounting auditing budget management assigned finance officer acting bureau internal revenue representative 8 ½ years philippine consulate general san francisco succeeded increasing bir income tax collections 500 17 years philippine department tourism administrative finance officer responsible finance budget management outstanding organization skills excellent communication skills detail oriented dependable team player skills work history finance officer 011997 042014 company name – city state managed working funds office maintained general ledger office reconciled subledgers general ledger account reviewed financial status ensure discrepancies prepared monthly financial statements reports disbursement liquidation report bank reconciliation prepared annual budget analysis proposal prepared bimonthly payroll four staff reviewed processed accounts payables assisted internal auditors audits researched accounting audit issues complied accordingly generally accepted accounting principles maintained regularly updated inventory promotional materials handled maintenance procurement office equipment office supplies processed personnel records consisting computation leave credits submission daily time records leave absences attended various travel shows promote philippines one best tourism destination asia handled logistics big events finding right venue caterers performers sound system among others organized familiarization tours targeting mainstream tour operators raising awareness philippines great tourism destination tourism assistant 011994 011997 company name – city state handled accounting financial reports entertained visitors tourism director answered phone inquiries mailed brochures promotional materials requested processed personnel record consisting computation leave credits assisted various functions office needed finance officer acting bir representative 061985 121993 company name – city state managed consulate funds averaging 600000 per month transferred funds among foreign offices averaging 50000 per transaction coordinated activities fiscal agents bureau internal revenue department foreign affairs commission audit visited san francisco dealt local banks finance officers within san francisco particular whole usa general handled accounts payable prepared monthly financial report disbursements status working funds bank reconciliation prepared annual reports budget proposal comparative report collection statement income statement expense statement working funds checked receipted daily collections prepared daily deposits prepared bimonthly payroll 40 staff account examiner 011980 011985 company name – city examined financial reports foreign service posts new york stockholm pakistan san francisco prepared reports disbursements collections abovementioned posts liquidated cash advances assistant secretaries ambassadors acted finance officer unga united nations general assembly unclos united nations law sea entertained phone inquiries education completed us individual income tax course h r block 1982 passed philippine cpa board exam 1 1994 bachelor science commerce accounting 1 1975 university batangas formerly western philippine colleges city commerce accounting 1 1 junior philippine institute accountants affiliations philippine institute certified public accountants government association certified public accountants 2 skills accounting accounts payable accounts payables assembly bank reconciliation brochures budget analysis budget bi cpa finance financial financial statements funds general ledger inventory law logistics director excel microsoft office office power point publisher word office equipment payroll personnel procurement promotional materials proposal quickbooks san sound tax phone annual reports	FINANCE
consultant summary experienced program manager delivering enterprisegrade onpremises saas products microsoft customer obsessed previously enterprise desktop architect multiple large companies employee consulting capacity proven track record positive impact enterprise desktop management infrastructure systems administration programming automation enterprise architecture project management highlights windows os vmware serverview iis leadership system center configuration manager enterprise imagingosdmdt appv consulting msiwindows installer bitlocker full disk encryption server 2k82k12 project management installshield adminstudio vdi aspnetvbnetcvbscript microsoft bitlocker administration monitoring ms sql server app compat spanish uev accomplishments mcts windows 7 configuration mcts windows 7 mcts office 2010 deployment experience consultant jul 2011 current company name city state responsible architecting implementing client solutions large enterprises four awards efforts enterprises well internal work done promote knowledge sharing great peoplegreat performance knowledge management sharing community star key talent award received top ranking available drove windows 7 adoption 85000 seat fortune 100 international financial institution purchase enterprise edition mdop continued fight microsoft share bitlocker configmgr 2012 appv founded americas client solutions birds feather community initiative biweekly call 40 consultants providing open forum knowledge sharing instant support networking opportunities expanded community include new college hires international communities multiple awards knowledge sharing effort included separate call windows 8 first wave consultants resulting many successful engagements living lessons learned document used overall windows 8 consultant readiness expanded include readiness groups unique effective way prepare 90 consultants internationally large new wave technology increasing billable utilization amongst client solutions focused consultants architected led windows 7 deployment large international financial institution 85000 machines programmed website vbnet aid rapid application rationalization created three global windows 7 images including x86 x64 version multiple languages mdt 20102012 building zti image using mdt configuration manager 2007 allow rapid os uplift packaged 20 applications part image engineering drove application packaging efforts utilizing appv msi appropriate moving towards zero touch developed managed virtual uat test environment allow remote access testers validate applications utilized thousands applications architected implemented mbam began migrating pgp bitlocker assisted image requirements partnered teams define hardware standards better define licensing management improve application workstation selfservice systems processes drove security settings review implementation xp windows 7 set security baselines machines decrease attack vectors platforms created 3 year workstation transformation roadmap large client streamline processes improve end end user experiences implement windows 8windows goconfigmgr 2012appvprofile managementdata backup cut costs effort projected save 3 million year year built solution integrates mdt 2012 allow direct transfers user data machine machine using usmt removing need intermediary storage solution works home users needing replacement machines well done remotely cutting time needed get end users running solution use many major companies speeding os migrations cutting costs extended 5 month engagement client 2 ½ years sold 400000 additional services business client drive forward windows 7 workstation transformation efforts utilizing additional microsoft resources enterprise desktop architect jun 2006 jun 2011 company name city state senior member enterprise client systems team responsible client architecture architected implemented maintained sms 2003sccm 2007 infrastructure 30000 machines 22 different hospitals hundreds clinics designed application lifecycle process including application packaging best practices msi repackaging managed application packaging effort intermountain healthcare performed qc 400 applications packaged hundreds applications using installshield adminstudio msi format utilized appv thinapp virtualize applications prevent application conflicts integrated appv sccm set streaming infrastructure support vdi efforts vmware view involved image creation custom solution osd patch management wsus inventory encryption efsbitlockersafeboot tier 3 support hospitals clinics architected led packaging effort 250 applications one year 5 packagers 2 packaging part time meeting aggressive deadline opening intermountains largest hospital designed vdi client infrastructure top vmware view including imaging software delivery profile management group policy 100 virtual machines piloted resulting dynamic efficient stable cost effective computing environment programmed utility vbnet assist desktop technicians automatically adding machines ad groups sccm collections deployment msiappv based installations significantly reducing amount time needed deploy applications groups machines currently used 3 million deployments saving thousands man hours cutting application delivery time machines 24 hours 10 minutes per deployment created utility vbnet automate updating distribution points creation new collections appropriate rights creation ad groups advertisement creation allowing enterprise client systems team quickly respond new deployment requests packaged hundreds applications top enterprise responsibilities qcd 400 applications certifying 2k xp win7 restricted user environments deploying via sccm 30000 managed machines implemented virtual test lab vmware view sponsor testing windows 7 compatibility testing decreasing application issues production 30 architected certificate authority offline root well logon scripts gpos encrypt mobile devices using microsoft efs assist aligning intermountain hippa regulations played major role defining direction enterprise desktop subcommittee responsible desktop design hardware subcommittee responsible defining hardware standards cmdb subcommittee responsible moving company towards itil standards programmed website track applications win7 compatibility audit deployments license compliance assisted design testing implementation windows 7 image intermountain healthcare migrating custom imaging solution osd sccm created custom wmi class sccms mof file script populate class client centralized bitlocker reporting via sccm compliance purposes utilized usmt custom xml file migrate user settings data migration new machines replacement scenarios sep 2005 jun 2006 company name city state analyzed customers systems designed implementation strategies seamlessly integrate fresh market manager solution existing systems managed work two employees provided 24 hour tech support 15 customers worldwide created scripts automate testing installation park city groups products shouldered responsibilities systems administrator role managing exchange windows 20002003 server networking vpn active directory automated timeconsuming complicated errorprone installation process resulting faster problem free installations supporting influx new customers identified lack company knowledge surrounding scalability strategies fresh market manager wrote load testing script simulate variable amount supermarkets simultaneously hitting oracle database faced short deadline provide training customer thailand developed fiveday course including handson demo using vmware workstation resulted successful knowledge transfer led technical team providing presales support systems analysis planning implementation park city groups products multiple new customers resulted successful execution undertook role systems administrator company top duties departure employee quickly gained understanding various complex systems documented spent time hours studying systems previously didnt experience able provide support exxonmobil senior systems technical analyst sep 2002 sep 2005 city state responsible technical application delivery infrastructure 100000 desktops worldwide provided level 3 technical support engineers geoscientists around world supplied taskdriven scripts user support engineers data management staff worked end users identify application requirements created deployed solutions managed 3 different teams largest project exxonmobil repackaging 5000 applications msi format rolling xp 100000 desktops developed program automate sms deployment resulted 200000 annual savings increased customer satisfaction due faster application delivery managed conflict resolution team reduced manpower team 5 1 strict process best practice design saving 300000 contractor costs xp rollout project led team 5 employees application deployment team implemented recycle coordinator queue perform rootcause analysis cut costly application failures production 80 20 matter 2 months resulting savings 280000 learned active directory 2 weeks subsequently trained 75 people use repackaged 60 applications year assigned difficult apps quickly completed trained new employees became solid performers built application stewardship team ground utilizing 10 contractors 1 employee documented developed processes best practices team exceeded initial goal completing 1 app every 2 days completing 1 application per day promoted new level 2 years leveraged existing programming skills learn perl produced sms script assist supervisors recovering license costs personnel transfers occurred saving thousands dollars unused licenses education bs businessmis brigham young university city state businessmis 377 skills vbnet aspnet active directory adding machines streamline ad application packaging automate backup hardware conflict resolution consultant consulting encryption client customer satisfaction data management delivery desktops direction xml financial iis image imaging installshield inventory itil knowledge management leadership managing market access c exchange windows os windows 7 windows 8 windows win7 windows 2000 2k works migration msi enterprise networking os oracle database packaging perl personnel processes programming project management reporting sales support scripts script sms spanish ms sql server systems analysis technical support user support tech support unique vbscript view vpn website x86	CONSULTANT
fitness staff career focus carry positive attitude interacting people hardworking friendly energetic five years experience customerpatient care motivated help care others needs always interested expanding knowledge new working environments core qualifications detail oriented cpr first aid certified personable friendly responsible dedicated nutrition supplement familiarity great communication skills fast learner education training high school diploma 2010 esperanza high school city state regestered dental assistant license registered dental assistant 2011 uei college city state personal training certification personal training 2016 nafc city state work experience fitness staff march 2016 current company name city state established maintained effective communication members maintained organized work area contributed operation clean friendly well maintained health club reracked weights maintain neat organized clean club worked customer service resolve issues handled account balances information handled telephone inquiries receptionist office clerk october 2014 march 2016 company name city state answered managed incoming outgoing calls recording accurate messages used time efficiently serving customers including organizing work stations filing paper work handling securing personal information credit reports financing communicated clear requirements finance approval determined customer needs asking relevant questions listening actively responses registered dental assistant september 2011 september 2014 company name city state politely answered phones scheduled confirmed office appointments surgeries set examination room dental trays preparation examinations procedures successfully assisted dentist performing fourhanded dentistry chairside duties completed patient paperwork scanned dentrix system alerted staff patients arrived prepared records dentist review accurately recorded treatment information patient records educated patients proper oral hygiene plaque control procedures worked closely patients dental procedures diligently cleaned instruments work areas accordance sterilization disinfectant protocol maintained clear organized clean work environment skills proper telephone etiquette excellent communication skills works well pressure filing data archiving strong interpersonal skills selfsufficient confident peopleoriented organized nutrition knowledge first aid cpr certified	FITNESS
information technology certified technician summary nineteen years experience information technologyinformation technology professional welldeveloped interpersonal communication organizational presentation skills solutionsfocused team oriented senior technical support analyst broadbased experience handson skills successful implementation highly effective desktop support operations broad understanding computer hardware software including installation configuration management troubleshooting support extensive experience hp products include desktop laptop highend mfp devices web jetadmin areas direct expertise include project coordination design indepth technical support corporate desktop support microsoft os experience including installationsconfigurationimaging migration registry editing network citrix experience recommendations listed roz arasmo estee lauder companies inc human resources administrator great pleasure take opportunity write recommendation extra ordinary individual awesome person know wonderful colleague well almost ten 10 years knowing bill displayed great talent within organization estee lauder distributed excellent skills customer service everyone throughout company extremely well thought every level management senior management dedication diligent excellence proven superior time time called upon demonstrates top support timely professional manner mention completes tasks thoroughly accuracy never called back issue privileged awesome professional within organization lorilee dickson director change management communications estee lauder bill diligent hardworking professional excellent customer service skills exceptional knowledge industry time requested support quick respond completed request completely urgency thorough approach attention detail added bonus computer support provides regular basis skills years experience security intermediate 12 years experience customer service expert 20 years experience networking intermediate 10 years experience internet explorer symantec antivirus intermediate 9 years experience windows 7 intermediate 2 years experience series 7 beginner 20 years experience xp advanced 6 years experience dos intermediate 20 years experience windows 81 3 years experience ip mac os beginner 2 years experience iphone intermediate 2 years experience ipad intermediate 2 years experience user interface writing intermediate 12 years experience troubleshooting advanced 20 years experience operations intermediate 8 years experience accomplishments jose miguel morales vp security engineering january 24 2003 may concern intent letter express professional regards mr william hale known mr hale year academic milieu period pleasure associated one finest people anyone could ever come contact williams technical professional prowess accorded highest regards peers thorough understanding job requirements accomplish corporate goals without sacrificing individual creativity william success career always interested betterment fellow man observed many times process accomplishing things truly representative person strong family moral convictions william man wear many hats humbleness allows good server times adapt position leader deeply impressed mr hale recommend unhesitatingly confident selected vacancy would provide high level service commitment sincerely jose morales electronic signature jose miguel morales vp security engineering experience information technology certified technician 032010 current company name desktop support softwarehardware installations configurations manhattan area senior technical support technician 012006 012011 company name senior desktop support analyst responsible software hardware assets company dedicated technician 500 end users senior technician sap project 20062010 education training 2017 computer career college mcsecna acna information technology city university new york cis computer information systems security information assurance computer information systems security information assurance 1987 rollins college finance finance 1962 certifications mcse mcp cna comptia anetwork security hippa series 76324 microsoft comptia novell sec series 76324 hofstra college business administration business administration certifications technical support advanced 20 years experience training advanced 15 years experience microsoft office advanced 11 years experience hardware support advanced 20 years experience hardware diagnostics advanced 20 years experience hardware installation advanced 20 years experience software documentation advanced 10 years experience enterprise software organization intermediate comptia certification advanced 12 skills certification antivirus cna hardware hardware installation customer service dos hardware support information technology internet explorer ip mac os mcp mcse microsoft office windows 7 windows 81 enterprise network networking novell sap software documentation symantec desktop support technical support technician troubleshooting user interface	INFORMATION-TECHNOLOGY
technology project product manager professional summary senior project product manager effective leading directing new product development technology refresh projects inception launch 17 years progressive management experience repeated success developing project initiatives directing project plans achieving measurable performance targets core qualifications 18 years project product management pmi cmmi certified excellent communications skills levels organization business strategic resultsoriented collaborative leadership style winwin philosophy project development lifecycle experience crossindustry new product experience best practice training mentoring substantial project management methodology process authoring certified microsoft professional enterprise project management sharepoint portals detailoriented strong analytical skills process redesign work flow planning capabilities systems implementation integration vendor selection contract management risk management mitigation expertise accomplishments projectprogram management initiated project global launch groundbreaking cardiac treatment drug therapy resulted submission new drug applications six countries concurrently first time companys historysuccessfully implemented two major document conversion implementations one student records online higher education provider test applications delivered mail test delivery organizationpmo integrated best practice attributes pmbok unified software engineering microsoft framework create custom solution delivery methodology greatly enhanced firms ability market professional servicesdeveloped corporatewide risk assessment procedures reduce cost associated unprofitable projects entering project portfoliodesigned implemented portalbased project management solutions enhance overall project communication successas project planning process owner helped organization achieve cmmi level 2 certificationpractice development management directed project program management practice startup 10 million service businessmanaged regional professional services project management practice covering four state area staff fifteen 15 project management consultants 5 million annual revenue generationentrepreneur started managed marylandbased llc offer project management services project management portal workspaces local businessesresponsible multiple projects associated key test center client management portal well strategic new product initiative work experience company name february 2011 current technology project product manager city state company name february 2010 january 2011 project management consultant contract city state consulted usda staff initiatives aimed improving cooperation communication us farmers usda services delivered towards standardization project management electronic calendaring electronic bulletin boards sharepoint governance company name february 2007 january 2010 practice leader project management consultant city state lead development companys sharepoint services practice responsibility 1mm revenue generation well practice staffing delivery engaged professional project manager several clients successfully implement large cross functional initiatives example includes digitization student records higher education client coupled implementation automated workflow reduced student record processing time weeks days within first 3 months implementation managed two fulltime 3 contract resources company name september 2006 january 2007 intergrated scheduling consultant contract city state development integrated master schedule support engineering launch new generation rocket launch vehicle schedule components included analysis engineering design product assembly testing procurement nasa launch activities company name september 2001 august 2006 founder principal city state startup company delivered professional project management consulting services softwareasaservice project management portals developed microsoft project server sharepoint services clients included procter gamble microsoft corp allegis group verizon company name january 1999 june 2001 pmo director city state directed startup companys pmo support companys 10 million service business including project program management practice standards strategic business planning new business risk assessment designed implemented comanys solution delivery methodology combining components microsoft solutions framework pmbok rational unified process rup company name january 1997 january 1999 project leader contract city state responsible delivering project program management consulting services procter gamble pharmaceuticals research development division accomplishments included concurrent submission new drug applications six countries corporate practice deployment lead company name may 1987 february 1994 regional manager professional services delivery city state responsible development deployment project management standards best practices us professional services organization including development new service deliverables participation global standardization initiatives managed regional professional services project management practice covering four state area including staff 15 5 million new project management service revenue responsibility education george washington university 1997 masters certificate technology project management state project management loyola university 1987 mba city state towson university 1983 bachelor science business administration city state business administration skills project management software microsoft project project server sharepoint office team foundation server process methodologies project planning pmi cmmi agile iterative rational waterfall risk management requirements management vendor selection vendor management portfolio management pmo industries served higher education computer manufacturing software development pharmaceuticals federal government technology consulting professional services staffing recruiting testing certification services systems integration telecommunications	AGRICULTURE
business development managerprogram director executive profile marketing sales executive thrives energetic highpressure competitive environments creativeresultsorientated dynamic professional extensive educational professional expertise long trackrecord success direct sales brand management exceptional problem solver natural leader skilled mediator excels bringing best allemployees disciplined versatile resource management facilitating growth sales marketing andbusiness enterprises support corporate objectives skill highlights topranked sales executive leading largenational account management organizationsorganizational psychology managementexcellence strategic business policysciencesdirect sales trainer staff developmentplanning controlmanagerpublic client relationsmarketing economic policyrevenue market expansion resource optimizationexcellent communicatorcompelling leadership skillscomplex project negotiatorinternational business marketingadvanced problem solving abilities professional experience business development managerprogram director february 2014 current company name city state designed implemented strategic marketing initiative first interstate bank entitled bank thefuture market share revenue grew 300 program included training ofbank employees direct sales rolled nationallydeveloped sales training protocols adps new pc payroll product line eventually dominated themarketplacerecruited trained managed agent sales force atts gbs division grew excess of250 million dollars revenue per yearbuilt successful telecommunications company quickly grew 30plus employees 5 million dollarsin annual revenue responsible aspects organization including direct sales program director september 2011 january 2015 company name city state senior counselor november 2008 august 2011 company name city state substance abuse counselor august 2006 november 2008 company name city state substance abuse counselor september 1993 august 2006 company name city state presidentceo january 1990 may 1993 company name city state chief executive officer mediumsize telecommunications corporation managed daytoday tactical longterm strategic activities within business capitalized industry changes maximize company revenue conducted cost schedule contract performance variance risk analysis drafted business plans budgets quarterly semiannual business reviews coached mentored 38 staff members offering constructive feedback taking interest longterm career growth conducted sales training insure quality effectiveness consistent mission objectives us telecom established knowledgesharing processes 38 associates throughout organization increased monthly sales 70 implementing strategies develop expand existing customer base upselling crossselling managed budget forecasting goal setting performance reporting accounts identified strategic partnerships gathered market information gain competitive advantage optimized current revenue streams networking additional business prospects established clients planned strategic brandbuilding events expand product portfolio contacted new existing customers discuss specific products could meet needs identified coordinated participated client relationshipbuilding activities meetings added value marketing material introducing creative advertising concepts cultivated relationships key players various industries create ongoing mutually beneficial referral systems answered customer questions regarding products prices availability identified issues existing marketing material drive process improvements developed growth plans identifying key clients key targets priority service lines leveraged lead generation tools increase profitability product presence marketplace generated new sales opportunities direct telephone selling emails collaborated account executives penetrate new accounts identify potential customers coordinate product demonstrations maintained uptodate knowledge industry target accounts competitive landscape developed innovative business plans sales strategies vertical markets coordinated managed major proposal processes initiation implementation generated business development awareness implementing indepth sales marketing training programs senior territorial manager april 1988 january 1990 company name city state spearheaded agent program resulting 300 increase revenue spearheaded crossfunctional initiative achieve crossselling upselling new existing customer base trained sales agents upsell addon services existing customers generating incremental revenue creating relationshipselling collaborated account managers prepare deliver performance updates quarterly business reviews monitored market conditions product innovations competitor activity adjusted account sales approach address latest market developments consistently secured new accounts resulting 300 increase year year revenue trained sales teams educational products seminars special events delivered exceptional account service strengthen customer loyalty negotiated details contracts payments prepared sales contracts order forms led sales calls team members establish sales customer retention goals monitored customer preferences determine focus sales efforts generated monthly annual sales reports created directed sales team training development programs shared product knowledge customers making personal recommendations trained negotiations time management recommended helped customers select merchandise based needs extended customer subscriptions offering discounts promotions ensure high customer retention rates informed customers sales promotions friendly engaging manner trained new employees company customer service policies service level standards district manager may 1986 march 1988 company name city state creditmarketing manager vp march 1984 april 1986 company name city state education phd business administration 2003 california coast university city state gpa gpa 9 summa cum laude business administration gpa 9 strategic business policy marketing economic policy organizational psychology cultural dimensions management corporate finance planning control management business publicorganizations human resource management human behavior organizations management theory practicecritical thinkingproblem solving international marketing summa cum laude mba business administration 2002 california coast university city state gpa gpa 0 summa cum laude business administration gpa 0 emphasis organizational behavior managerial decision making ebusiness management science quantitative methods human relations financial marketing management business law computertechnology managers research process summa cum laude bachelor science business administration psychology sociology business management organizational theory behavior marketingeconomics communications 2000 california coast university city state gpa gpa 0 graduated summa cum laude business administration gpa 0 psychology sociology business management organizational theory behavior marketingeconomics communications graduated summa cum laude prerequisites state certification addictions studies 2006 case management documentation addictions studies hospital corpsmanpsychiatric technician 1980 palo verde junior college city state hospital corpsman school emtii psych technician crisis intervention certified substance abuse counselor college transcripts available upon request united states navy interests volunteer pegasis riding academy handicapped children adultswork atrisk teens substance abuse gangs cga additional information community service volunteer pegasis riding academy handicapped children adultswork atrisk teens substance abuse gangs cga skills account management adp business law case management corporate finance counselor crisis intervention client relations decision making dimensions direct sales documentation ebusiness financial human resource management human relations international business international marketing leadership skills managerial marketing market marketing management negotiator communicator optimization organizational payroll pc problem solving protocols psychology research sales sales training strategic strategic marketing technician telecommunications trainer	BUSINESS-DEVELOPMENT
engineering operations director executive profile senior software executive senior software executive key contributor strategic planning product development highly skilled creating implementing key software improvements process changes uncovering major process limitations maximizing profitability scalability competition global marketplace accomplishments last 15 years reported directly clevel executives board members successfully bridging gap business engineering implementing strategic plans ensuring engineering teams aligned business goals agile expert evangelist running software development teams 17 years specifically agile software development 13 years reorganized transitioned many teams companies become smooth running agile groups drastically reducing delivery issues making work transparent empowering team members become selfdirected accountable commitments skilled managing entire software development process employees including qa project management technical support offshore teams contractors subsidiaries mergeracquisitions successfully onboarded engineers technology acquired company quickly merged intellectual property ip main product line advocate strong engineering best practices including design code reviews paired programming unit tests continuous integration testing automation including establishing leading trailing engineering metrics provide strong indicators product quality delivery schedule managed globally distributed teams ranging 1560 people pl responsibilities 2m 6m teams located us germany hungary russia china argentina consistently early adopter critical trends methodologies practices transform refine processes increase delivery business value skill highlights technology · java · amazon aws · hibernate · php · ec2 · elastic search · c · jsmvc · junit · c · html · selenium · canjs · css · aurora · plsql · bootstrap · jenkins · oracle · python · phabricator · mysql · ajax · github · javascript · camel · jira · rest soap services · mongodb · perl professional experience engineering operations director january 2014 current company name city state high growth company whose suite services help researchers successfully communicate work identified misalignment technical teams business reorganized technical teams aligned technical metrics support business kpis increasing revenue cost savings doubled team 20 people 4 months introducing new improved hiring process quickly filtered nonqualified candidates increased acceptance rate 90 awarded culture champion award director software development january 2012 january 2014 company name city state nonprofit organization devoted advancement wellbeing dogs turned around multiyear software delivery failure rearchitecting approach taken changing technology used transitioning team agile putting software back budget time reduced technical dependency old technologies road mapping multiyear strategic technology plan reducing number technologies used throughout department 50 responsible web based pci compliant ecommerce software connected enterprise database chief operating officer january 2010 january 2012 company name city state public safety software services company focused enterpriseclass software fire ems departments implemented saas solution allowing smaller towns cities ability use integrate fire ems software reduced customers server upgrade time 4 days 4 hours removed requirement caused software limitations hard mounted mobile computers removed fire trucks brought dept upgrades reduced mobile computers install upgrade times 1 day per machine 2 hours vice president engineering january 2001 january 2010 company name city state midsized 3d software company creating digital models physical objects including offtheshelf customized commercial applications software used globally markets rapid prototyping reverse engineering inspection healthcare grew revenue 0 16m cagr greater 30 6 consecutive years integral receiving 6 term sheets similar valuation resulting 8m vc funds 2008 expanded company organically 22 110 employees coordinated effectively sales product development marketing teams produce globally competitive products conceived implemented critical changes software architectural designs creating partner eco system director software development january 2000 january 2001 company name city state 30 person company using patented lens system project standard 3d image 180 degree hemispherical screen using software convert flat image curved surface without distortion engineering managersenior software engineer january 1996 january 2000 company name city state 60 person company providing b2b b2c realtime 3d solutions via internet software engineer january 1993 january 1996 company name city state software engineer january 1989 january 1993 company name city state education postgraduate courses cognitive neural systems 1991 boston university city state computer science 1989 union college city state computer science masters project netless neural network presented august 16 1989 international conference expert systems neural networks theory applications b computer science 1988 union college city state computer science skills 3d agile ajax approach b2b budget c c competitive css database delivery ecommerce expert systems funds hiring html php image inspection java javascript marketing mongodb enterprise network networks neural oracle plsql pci perl product development profit prototyping public safety python realtime 3 receiving 6 requirement sales soap sql strategic upgrades upgrade valuation vc	ENGINEERING
graphic designer summary working front desk receptionist meyer sound contributed marketing team updating translating marketing materials updating website improving sales collateral promoted marketing coordinator latin america contributed substantial cost savings meyer sound creating ads publication editing graphics translating materials thereby eliminating need hire thirdparty agents complete work researched vendors negotiated service agreements marketing materials swag meyer sound produced mexico reducing costs associated importing materials us highlights marketing strategy project coordination graphic design branding event planning print production social media tradeshow coordination marketing collateral development press releases copy writingediting web content management experience january 2014 current company name city state graphic designer restaurant consulting management company developing design solutions communicate restaurants unique message promoting brand high visual impact graphic design solutions variety products activities pop websites social media email promotions product packaging corporate communications identity preparing packaging delivering productionready art files creating creative templates marketing needs proofreading produce accurate highquality work especially challenging deadlines january 2013 current city state graphic designer design print materials logos stationery flyers postcards clients include pembroke pr main street property services grape fog photoworks sf progressive hounds handler brothers otis beanery mitzvites pet nanny district dogs dog town superfly pet supply time cancer meridian pro audio promarket paola trejo 2 january 2008 january 2013 company name city marketing coordinator latin america mexico city professional sound manufacturer worked directly companys headquarters berkeley ca coordinated marketing team brainstorm strategies finalize marketing plans translated maintained updated web content spanish monthly basis designed marketing materials datasheets brochures created ads publication soundcheck magazine wrote press releases coordinated led interviews coordinated photo shoots managed relationships vendors built maintained productive relationships customers planned coordinated events including trade shows demos designed sales binder collaborated creation presentations keynote designed distributed monthly newsletter eblasts invitations represented company corporate events trade shows marketing conferences meetings january 2005 january 2008 company name city graphic designer mexico city consumer goods advertising agency clinets include rimmel london dannon sigma sally hansen palmers produce design solutions communicate clients messages high visual impact variety products activities layout image manipulation prepress production offset digital color output established design briefs project timelines coordinated external agencies meeting clients discuss needs objectives budgets designing creating wide variety graphic art promotional material producing designs internal external communications involving customers design process developing design briefs explaining design concepts ideas clients colleagues providing graphical support blogs websites social media working presentations leaflets trademarks marketing materials banner designs producing accurate highquality design work examining design work quality consistency accuracy creating consistent corporate brand identity clients preparing design files production taking design ideas generation completion generating multiple concepts campaign project working projects strict timescales computer skills illustrator photoshop indesign dreamweaver flash premier freehand graphics logo design editorial design web design illustration education 2004 universidad del valle de méxico city mx bachelor arts graphic design universidad del valle de méxico mexico city 2004 bachelor arts graphic design presentations worked directly companys headquarters berkeley ca coordinated marketing team brainstorm strategies finalize marketing plans translated maintained updated web content spanish monthly basis designed marketing materials datasheets brochures created ads publication soundcheck magazine wrote press releases coordinated led interviews coordinated photo shoots managed relationships vendors built maintained productive relationships customers planned coordinated events including trade shows demos designed sales binder collaborated creation presentations keynote designed distributed monthly newsletter eblasts invitations represented company corporate events trade shows marketing conferences meetings worked directly companys headquarters berkeley ca coordinated marketing team brainstorm strategies finalize marketing plans translated maintained updated web content spanish monthly basis designed marketing materials datasheets brochures created ads publication soundcheck magazine wrote press releases coordinated led interviews coordinated photo shoots managed relationships vendors built maintained productive relationships customers planned coordinated events including trade shows demos designed sales binder collaborated creation presentations keynote languages spanish native speaker translation englishspanish spanishenglish translation englishspanish spanishenglish skills marketing clients ads basis sales translated solutions advertising brand identity budgets dreamweaver flash freehand hansen illustration illustrator indesign logo design photoshop premier prepress promotional web design pr public relations graphic design corporate communications packaging point purchase pop proofreading branding content management copy writing event planning front desk marketing collateral marketing strategy receptionist san storage area network tradeshow translating web content management	DESIGNER
teacher professional background certified nursing assistant experience serving chronically ill patients including assisting daily living activities household tasks patient highly compassionate skilled wound care mobility assistance charting highly flexible willing work weekends flexible experienced catheter insertion removal well tubule feedings medications skill highlights understands mobility assistance needs charting expertise able lift 50 pounds understands medical procedures trained grooming bathing assistance hipaa compliance strong work ethic trained catheter change preparation general housekeeping ability valid pennsylvania drivers license enthusiastic caregiver feeding assistance specialist cprbls certified experienced obtainingcharting vital signs professional experience company name city state teacher 022015 current employed variety materials children explore manipulate learning activities imaginative play read stories children taught painting drawing crafts carefully monitored childrens play activities offered detailed daily reports outlined childs activities incorporated music art activities encourage creativity expression maintained daily records activities behaviors meals naps routinely picked children school activities created implemented developmentally appropriate curriculum accommodated learning styles familiarized parents centers policies regulations fees curriculum company name city state certified nursing assistant 012016 032017 provides patients personal hygiene giving bedpans urinals baths backrubs shampoos shaves assisting travel bathroom helping showers bathsprovides activities daily living assisting serving meals feeding patients necessary ambulating turning positioning patients providing fresh water nourishment mealsprovides patient comfort utilizing resources materials transporting patients answering patients call lights requests reporting observations patient nursing supervisordocuments actions completing forms reports logs recordsmaintains work operations following policies proceduresprotects organizations value keeping patient information confidential company name city state home health aide 052016 092017 observed documented patient status reported patient complaints case manager read recorded temperature pulse respiration prepared patient rooms prior arrival assisted adequate nutrition fluid intake planned prepared served meals snacks according prescribed diets directed patients prescribed range motion exercises use braces artificial limbs provided transportation assistance companionship clients performed household tasks laundry dusting washing dishes vacuuming positioned residents comfort prevent skin pressure problems assisted adls comforted patients provided reassurance encouragement company name city state housekeeper 012012 122014 operates various mechanized cleaning equipment vacuums polishers buffers etcmaintain facility sanitary infectionfree condition washing cleaning replacement equipment furnishings requires working damp dusty dirty areas must clean human waste body fluids required responsible disposal trash waste disposable materialsmust handle various cleaning solvents chemicals etc must comply regulations asosha epastate health department etcplan work schedule major tasksdamp dust furniture light fixtures window sills etcempty trash containers daily wet mop floors residents rooms bathrooms daily damp mop corridor floors lobby dining areasand others daily clean wash basins mirrors commodes tubs showers daily check vacant rooms daily keep fresh clean air vents report needed repairs immediately supervisor leaky faucets toilets loose tile broken window panes missing nuts screws beds needing repair etc wash windows scheduledcheck entire area spills water etc periodically especially residents bathroomsuse safety precautions housekeeping services education training high school diploma 2009 strawberry mansion high school city state entry level nurse aide program 2013 city state certifications cna licence1030201511012017 skills • well versed standards hygiene sanitation • demonstrated ability perform duties busy environment • strong interpersonal communication skills • good time management skills • courteous clients residents staf f • sound ability perform physically demanding chores • willing stretch existing working hours accommodate work	TEACHER
rank sgte5 non commissioned officer charge brigade mail room summary motivated logistics specialist successful managing inventory control customer service transportation logistics excellent problem solving interpersonal skills managed accounted 100 million military munitions zero errors monthly inventories multiple warehouses reconciled daily issue turnin paperwork customer units consistently recognized excellence field successfully opened developed maintained consolidated mail facility servicing 5000 soldiers prior experience able quickly learn comply military federal regulations handled certified registered insured mail 100 accuracy key qualifications · current secret clearance · stock control · management · conflict resolution · logistics · leadership highlights inventory tracking clear concise communication flexible availability highly adaptable variety situations personalities constant desire learn strive subject matter expert gaining customer trust positive upbeat attitude accomplishments noncommissioned officer charge day day operations 4th combat aviation brigade mail room directly responsible ensuring perfect 100 pick record september 5 2012 april 17 2015 tracked verified official mail distribution center fort carson post office received 4 consecutive commendable ratings attention detail outstanding performance army 4th division postal inspections selected 4th infantry division g1 best mail room installation fort carson first quarter fy 13 chosen leadership compete promotion board awarded promotable status sent basic leaders course earned trust confidence senior leadership put charge team peers absence several occasions turn live expended rounds work experience rank sgte5 non commissioned officer charge brigade mail room june 2012 may 2015 company name city state management · opened developed managed consolidated mail room 5000 soldiers certified usps handled 300000 pieces mail well 10000 pieces certified registered mail zero loss trained 6 soldiers perform cohesive team accomplishing daily activities brigade mail room rank spce4 p ammunition specialist june 2011 june 2012 company name city state developed load plans based training requirements federal regulations regarding transport hazardous materials trained guided several junior soldiers operation material handling equipment use safe handling transportation aviation ammunition rank spce4p promotable ammunition specialist november 2009 june 2011 company name city state supported basic training advanced individual training weapons ranges ensured training able conducted scheduled consistently making deliveries time 100 accuracy assisted drawing delivery turnin 14 million rounds ammunition valued 30 million dollars rank spce4 ammunition stock control accounting specialist may 2007 november 2009 company name city state stock control · inventoried issued transported managed 100 million military munitions zero loss instructed trained 5 personnel standard army ammunition systemmodular saasmod communication · communicated effectively civilian contractors republic korea officers soldiers successful effort ship 100 containers ammunition back united states residential commercial painter june 2000 may 2007 company name city state maintained professional appearance attitude develop client confidence consistently developed ideas maximize output accuracy accomplished tasks standard often ahead time jobs working alone jobs working team member education associate science preengineering pikes peak community college 20162018 city state enrolled fall 2016 semester begin work preengineering degree hope transfer colorado school mines obtain bs degree engineering skills dedication customer service often remaining flexible availability accommodate many customers possible proven competency learning aspects state federal regulations ensuring 100 compliance work accepts challenges hesitation never retreated opportunities greater responsibility exceptional ability recognize potential problems work resolve quickly discreetly affirming customers confidence	AVIATION
donor advocate professional summary organized professional passion help others backed four years classroom teaching experience one year leading international childrens choir two years donor relations enjoy working others effort help feel valued successful creative thinker eager learn discover new ways implement strategies order successfully reach others skills detailoriented effective time management strong written oral communication skills strategic thinker goaloriented relationship building crm experience salesforce software work history donor advocate 082017 032020 company name – city state responsible cultivating relationships managing giving goals 300 donors created individualized communication plans giving goals donor benchmark marketing strategy ensured donors properly acknowledged personally thanked updated impact gifts worked internal departments secure appropriate project information created offers proposals used secure gifts executed specific plan retain upgrade donors used crm systems including salesforce team leader children world choir 072016 062017 company name – city state led team 19 individuals including 13 children philippines nepal honduras uganda 10month tour across united states directed multiple concerts per week international childrens choir routinely coordinated concert details venues built professional relationships partners across united states responsible communicating vision mission world help stage ensured safety welfare children extensive travel taught dance instructed children throughout tour presented information child sponsorship humanitarian aid needs concerts elementary teacher 082012 062016 company name – city state increased student interest participation classroom creating implementing thoughtprovoking handson activities bolstered student confidence achievement structured data driven remediation enrichment lessons collaborated colleagues ensure effective instruction practice assessments implemented successfully meet needs various learners established behavior management system foster respectful classroom environment reducing distractions increasing learning time fostered meaningful relationships students parents build trust collaboration better meet individual goals achieved 100 pass rate virginia reading sol test 100 pass rate two years row virginia math sol test education bachelor science special elementary education 2011 liberty university city state skills detailoriented effective time management strong written oral communication skills strategic thinker goaloriented relationship building crm experience salesforce software work history donor advocate 082017 032020 company name – city state responsible cultivating relationships managing giving goals 300 donors created individualized communication plans giving goals donor benchmark marketing strategy ensured donors properly acknowledged personally thanked updated impact gifts worked internal departments secure appropriate project information created offers proposals used secure gifts executed specific plan retain upgrade donors used crm systems including salesforce team leader children world choir 072016 062017 company name – city state led team 19 individuals including 13 children philippines nepal honduras uganda 10month tour across united states directed multiple concerts per week international childrens choir routinely coordinated concert details venues built professional relationships partners across united states responsible communicating vision mission world help stage ensured safety welfare children extensive travel taught dance instructed children throughout tour presented information child sponsorship humanitarian aid needs concerts elementary teacher 082012 062016 company name – city state increased student interest participation classroom creating implementing thoughtprovoking handson activities bolstered student confidence achievement structured data driven remediation enrichment lessons collaborated colleagues ensure effective instruction practice assessments implemented successfully meet needs various learners established behavior management system foster respectful classroom environment reducing distractions increasing learning time fostered meaningful relationships students parents build trust collaboration better meet individual goals achieved 100 pass rate virginia reading sol test 100 pass rate two years row virginia math sol test	ADVOCATE
sales executive summary sales executive results driven customer centered sales executive 24 plus years experience different industries proven ability meet sales quotas deadlines successfully capitalizing growth customer base maintaining sales integrity positive morale articulate communicator trusted associate ability connect wide variety customers prospects highlights leadership organization planning sales presenting customer experience customer retention marketing strategy discovering customer needs coaching mentoring revenue generation knowledge market employee relations forecasting relationship building performance management customer prospecting excellent communicator sales reporting networking rapport building experience sales executive 122013 current company name city state main sales person company charge achieved 7 revenue growth prior year generating 11 increase profits analyze current market consumer trends thru sales data interpreting data vendors management effort capitalize sales profit opportunities full responsibility management cost controls inventory control budgeting scheduling pl accountability responsible recruitment retention training hr functions 40 employees ensure quality standards executed conjunction corporate expectations daily involvement inventory accountability system ensuring accuracy availability act liaison numerous vendors maintain retail environment consistently provides guests products desire meets sales quotas execute key marketing promotional initiatives strategies maximize sales profit margins alignment company goals rated top 10 company customer service index scoring 550 locations responsible maintaining superior operational standards customer service levels provide sales leads corporate office based knowledge key customers resulting 300k additional fuel gallons purchased key customers handle various fuel issues ensuring compliance epa standards inspections store sales manager 032007 112011 company name city state store sales manager designed implemented corporate strategy new business development contract negotiations location utilized various systems record analyze sales figures effectively forecast future planning proactively managed hr processes 15 team members ensuring policies aligned corporate standards strong leadership focus led promotion small volume sales store largest area training location geographical area multiunit management two units substantial time period achieved 20 revenue growth 2011 generating annuals sales 7m generated minimum 9 revenue growth year year 2007 2011 executed merchandising direction store analyzing market trends competitor data maximize sales maintained awareness market trends retail industry monitoring local competitors proactively staying ahead competition handled escalated customer issues brought team managed sales floor merchandising presentation stock levels solely responsible several hr functions including recruitment onboarding performance management employee development sports marketing intern 082005 122006 company name city state intern uncws sports marketing department able combine business acumen love college sports fulfilling experience worked team individuals develop execute several high profile events still existence today assisted development midnight madness universitys largest sporting event collaborated department members develop maintain successful sports loyalty program known team teal handled promotions activities various sporting events responsible opening preparing seahawk shop daily sales customer satisfaction education bachelor science communications december 1995 east carolina university communications servsafe certified 3192018 skills budgeting coaching contract negotiations customer satisfaction customer service direction employee relations focus forecasting hr inventory inventory control leadership analyzing market marketing strategy market trends marketing market mentoring merchandising office communicator networking new business development performance management policies presenting processes profit promotion quality rapport recruitment relationship building retail sales sales manager sales reporting scheduling strategy employee development	SALES
program support assistant experience june 2012 january 2015 company name city state program support assistant accounting tech responsible claims matching adjustments refunds complete account audits veterans accounts produced voucher refunds processed returned first party checks prepared public vouchers processing refund reviews prepayments claims matching reports audit requests veterans va entities provided assistance debt management internal revenue treasury offset programs collected analyzed prepared data processing provided clerical technical support cpac operations includes determination insurance payments applied veterans copay reviewing patient account information determination made amount credit given offset veterans account properly annotated electronic comments reviewed first party debt directly related debt management program treasury offset program prior actual impact payment offsets determined appropriate fund resource code refund process ensured pertinent information gathered input automated systems timely accurate manner collected compiled andor tracked data preparation statistical financial andor administrative reports adhoc recurring basis prepared written documents correspondence memorandums august 2008 january 2012 company name city state agriculture teacher served high school agriculture teacher ffa advisor facility manager counselor mentor performed assigned duties required prepared course material curriculum multiple educational levels diverse audience created lesson plans ensured efficient delivery course material often modified adapted needed diverse audience maintained classroom hardware software supplies insure optimum performance educational environment fostered maintained working relationships local statewide leaders monitored student progress submitted progress reports ensure student comprehension understanding material presented provided feedback students projects assignments developed interactive engaging curriculum lesson plans websites classroom materials applied instructional methods insure student engagement learning insured course work designed appropriate diverse audience served campus aesthetics committee developed entire course curriculum available independent online course high school students utilizing adobe flash dreamweaver front page camtasia snagit powerpoint programs required utilized survey data evaluate effectiveness high schools educational program developed finished products include engaging lesson plans training materials educational videos computer enhanced instruction designed evaluated modified curriculum utilizing addie cipp model curriculum design needed routinely developed utilized formative internal summative external evaluations instruction order maintain meaningfulness allow optimal learning constantly reviewed maintained currency educational journals texts order maintain knowledge emerging trends instruction technology review recent developments fields education training attended professional development regularly order collaborate colleagues st insure course work date 21 century collaborate innovative instructional methods designed developed presented staff development training district teachers adult learners served mentor incoming teachers served department chair career technology department facilitated fundraisers maintained cash flow documentation trained students competitions state national level leadership development events career development events maintained student educational records high school level created maintained databases student educational records instructed teachers adult learners countywide staff development curriculum design technology integration curriculums performed needs assessments within community prior ground development new courses district introduced designed developed implemented new course designed entirety students utilize stepping stone career veterinary medicine animal science course became popular new teachers added teach curriculum new curriculum supplemental activities exams independently created courses modified curriculum allow honors credit high school level applied honors credit classes taught well october 2004 july 2008 company name city state agriculture teacher served high school agriculture teacher ffa advisor facility manager performed assigned duties required assisted writing usda grants developed designed instruction classroom use planned implemented leadership camps activities student leaders planned implemented livestock show 100 students annually developed new curriculum used classroom activities served advisor student leadership organization designed evaluated implemented new curriculum emerging classes developed new classes including instructional materials adopted long term developed survey instruments administered surveys provided data analysis justify classes implemented completely new class instructional material based results needs assessment visited local community colleges ensure latest trends technology instructional methodology addressed needs students worked closely community advisory board order ensure communitys desires heard implemented taught courses served dual credit students allowing high school college credit obtained aided students scholarship applications proficiency awards august 2001 july 2004 company name city state agriculture teacher taught high school agriculture served ffa advisor oversaw greenhouse facility performed assigned duties required facilitated plant sales fundraisers student leadership organization nurtured fading program fully successful self sufficient educational program less 2 years recruitment implementation interesting engaging curriculum participation leadership opportunities students prepared lesson plans implemented lessons based curriculum needs adapted instruction fit needs target learners education texas university city state us doctor education design development online doctor education august 2014 texas university college station texas gpa 40 maximum 40 major agriculture education minor design development online instruction title dissertation relationship perceived motivation perceived resilience educational pursuits military spouse texas state university city state us masters education agriculture education masters education texas state university san marcos texas august 2001 gpa 37 maximum 40 major agriculture education texas state university city state us bachelors science animal science bachelors science august 1997 texas state university san marcos texas gpa 273 maximum 40 major animal science 3 awards skills 2012 texas state university career technology education agriculture department chair career technology education 20112012 delta tau alpha agriculture honor society texas state university strategies secondary teaching edd educational evaluation president parent advisory board fort leavenworth cyss august 2013 october 2014 proficient microsoft office applications well mac programs applications proficient flash adobe spss frontpage dreamweaver proficient learning management systems content management systems familiar spss instrument analyze data typing 45 wpm relevant coursework 1 learning theory philosophy ag education 3 hours b principles adult education 3 hours 2 instructional design practices curriculum development 3 hours b adult education program development 3 hours c secondary curriculum 3 hours strategies secondary teaching 3 hours e adult learners adult education 6 hours edd med 3 educational evaluation med program evaluation design program evaluation med 3 hours b program evaluation edd 3 hours 4 instructional product development instructional design 3 hours b research methods med 3 hours c research methods edd 3 hours qualitative research 3 hours e data collection analysis 3 hours 5 computers education teaching elearning development delivery 3 hours b advanced methods distance education 3 hours c instructional design online 3 hours professional affiliations opoc cgsc spouse council accomplishments supplemental activities exams independently created courses modified curriculum allow honors credit high school level applied honors credit classes taught well college credit obtained aided students scholarship applications proficiency awards teacher year pinecrest high school 2011 2012 delta tau alpha agriculture honor society texas state university november 2006 teachers turn key award national award teaching january 2010 iron mike award volunteerism fort bragg north carolina treasured employee award cpcpac nov 2012 april 2013 october 2013 military experience april 2012 april 2013 company name updateinformation paper army community service maintained continuity notebook turned acs upon completion position planned coordinated executed least 2 village socials meetings per calendar year community worked fort leavenworth frontier heritage communities flfhc provost marshals office pmo aafes commissary directorate family morale welfare recreation organizations address quality life issues worked customer management service program manager feedback resolution quality life issues provided updates announcements flfhc monthly community newsletter founding member opoc cgsc spouse council april 2012 april 2013 fort leavenworth ks hours per week 815 founding member opoc served treasurer co primary spouse council contact aided development monitoring gsgc ile families facebook page aided planning implementing family activities aided dissemination information activity planning responsible creating spouse council cgsc created maintained guidelines procedures recruited volunteers sit spouse council helped schedule monthly meetings attended meetings voted issues created maintained social media sites aided publicity group worked pao director student division routinely briefed cgsc leadership verified aided volunteers logging volunteer hours vmis 2 th general volunteer 28 csh june 2010 december 2012 fort bragg nc hours per week 5 general volunteer served steering committee aided planning implementing fundraisers aided fundraising opportunities helped develop plan implement family activities unit helped develop plan implement homecoming activities deployment supervisor felton moore 9103914768 nd family readiness group leader c co 82 bsb july 2008 june 2010 fort bragg nc hours per week 2035 frg family readiness group leader served liaison family members desiring information concerning deployed soldiers military chain command planned implemented fundraisers organized planned conducted redeployment activities developed newsletter template published monthly newsletter responsibilities included supported unit commanders frg goals provided overall leadership frg included planning managing supervising frg activities identified addressed important frg family related issues command ensured proper frg training frg key members ensured proper classes instructional informative nature provided trained casualty notification procedures trained conducted activities comfortcare team member planned company level frg meetings attended actively participated battalion frg steering committee meetings coordinated administrative logistical support family readiness support assistant frsa designed developed training adult family members skills credit dreamweaver flash class comprehensive large array data stewardship system data analysis marketing analysis needs assessment usda animal science career development cash databases documentation front page integration integrator leadership development mentor powerpoint progress training recruitment sales sales accounting adjustments audit audits basis claims clerical correspondence operations patient account payments technical support vouchers instructional design adult education content management content management systems frontpage learning management learning management systems mac microsoft office ms office spss typing award deployment dissemination information fundraising liaison logging pmo program manager steering collection data collection product development teaching transmissions	AGRICULTURE
staff accountant summary highly analytical detailoriented professional possessing extensive financial statement background quality assurance compliance auditing customer service regulatory requirements thorough knowledge financial reporting cash accrual basis accounting fund basis reporting gaap accounting standards adapt quickly new software systems installed proficient quickbooks mas adp condo manager adobe microsoft applications software excel problem solving strategic planning skills highlights dba quick books mas sage software microsoft excel adp drive microsoft access condo manager microsoft word education bachelor science accounting may 2010 university north carolina city state accounting bachelor science business administration finance may 2010 business administration finance experience staff accountant january 2014 october 2014 company name city state performed month end functions produce financial statements functions include reconciliation operating payroll bank accounts recorded sales month recorded payroll journals accrued payroll recorded sales tax submitted sales tax nc department revenue recorded inventory adjustments recorded balance sheet month end entries entered payables receivables 7 franchise locations worked vendors resolve situations arose reviewed maintained needed franchise document file date worked directly controller yearend review assembled requested financial legal documentation put presentable formats maintained weekly spreadsheet collected franchise royalties advertising fees spreadsheet used yearend audit managed company owned rented 12 commercial properties shopping center approved businesses responsible negotiating rent rates new renewing tenants writing leases collecting rent cash flow management payables resolving tenant complaints inquires managed company small farming entity responsible maintaining cash flow payables setting credit accounts vendors entered payroll journals maintained cash flow company employed labor work farming entity filed north carolina annual report companies managed cary keisler inc verified current filings staff accountant march 2013 january 2014 company name city state collect daily deposits newly entered sos well balance completed job status report ran interact directly customers outstanding deposits balances due responsible po non po payable entrycoding companies work directly vendors resolve discrepancy payables pull weeklyunpaid bills reports used cash flow projections complete weekly check run companies reconcile monthly purchasing american express credit card ranges 6000000 10000000 helped facilitate roll purchasing manager turnover period september 2013 december 2013 responsible ordering needed materialssupplies factory production floor worked directly vp finance members production floor collection data develop unit valuation information combined continued data collection used future bills materials job costing staff accountant april 2012 march 2013 company name state lead reconciliation balance sheet ensure discrepancy general ledger research resolve transaction deviating ordinary operations run project cost reconciliation month end ensure billable expenses posted project ensures enries posted correct project general ledger account provides billing information well correct bottom line project design excel spreadsheet prepaid employee benefits eom reconciliation purposes reconcile american express accounts sdi battleware 10 accounts responsible entry custodial book keeping sdis fixed assets depreciation purposes daily reconciliation sdis operating interest sweep line credit accounts accurate cash projections responsible coding entry payables items sdi battleware prepare monthly sales use tax financial management partner july 2010 august 2011 company name city state identified reported tracked resolved subsidiary ledger discrepancies phases revenues receivables accounting processes provide end end financial statement assurance accurate presentation aiding completing tasks areas operations performing monthly bank reconciliations applying required financial regulations preparing delivery financial statements provided support clients employees via email implementations software support financial reporting issues aspects daytoday operations trained new accounting department employees functionality demonstration assist proficient accounting support software transitioning ie quickbooks peachtree excel transitioning able perform duties departments accounting including accounts payable accounts receivable legal coordination transactional audit review coordinate lien foreclosure preparations research ownership status balance histories order accurately file legal claims behalf cliental constant analysis clients interim financial reports comparative statements verify validity monitor inconsistency prepare variance reports explanations quickly summarize areas increased variances expenses assist areas management fund accounting budget preparations presentation annual monthly board meetings coordinate prepare materials audits review tax returns assist annual budget preparations prepare billings cycles perform adjusting month end transactions required gl posting entries required correct errors balance discrepancies interests alpha sigma phi officer chair positions january 2006 may 2010 vice president social chair greek week delegate livestrong foundation bikeathon skills accounting accounts payable accounts receivable adp advertising ar balance sheet balance bank reconciliations benefits billing billings book keeping budget cash flow projections cash flow controller credit clients data collection delivery documentation email finance financial financial reporting financial statements fixed assets general ledger inventory job costing ledger legal materials meetings microsoft access microsoft excel excel microsoft word negotiating dba payables payroll peachtree processes coding purchasing express quick books quickbooks research sage sales spreadsheet tax software support valuation yearend additional information activities alpha sigma phi officer chair positions january 2006 may 2010 vice president social chair greek week delegate livestrong foundation bikeathon	ACCOUNTANT
accountant iii summary talented accountant employing creative teaching strategies engage students fully learning process highly motivated accounting professional verifiable record accomplishment spanning thirteen years highly creative recognized resultsoriented solutionfocused individual highlights areas strength include accounts payable account reconciliation organizational skills grant management work team player communication skills time management skills research abilities general ledger general journal computer skills microsoft office groupwiseoutlook utshare experience company name january 2014 current accountant iii city state responsible grant management including preparing corrections cost transfers budget transfers invoices final reports request cash drawdowns complete monthly reconciliations grants contracts correspond outside granting agencies university grants contracts department verify billing details monitor accounts receivable balances company name january 2007 january 2014 assistant accountant city state full charge processing functions related accounts receivable accounts payable purchasing assists yearend close independently research records prepare journal entries necessary reconcile records documents record general ledger entries analyze accounting records compliance dcccd procedures company name january 2006 january 2007 accounting clerk b city state examined coded verified balanced reconciled various kinds transactions invoices reports reconciled specific general ledger accounts prepared adjusting journal entries needed maintained spreadsheets related files documents record accounting transactions cash handling company name june 2003 january 2004 accounting instructor city state plan course instruction based approved syllabuscourse outline provided assure course content learning objectives met design administer grade examinations assess achievement course objectives identified syllabus approved academic dean schedule post office hours provide academic support students tutor necessary provide assistance needed start classes time conduct classes full time period enforce applicable campus administrative policies utilize variety teaching styles methods accommodate diverse learning styles students company name january 2003 january 2004 student accounts representativebookkeeper city state tracked maintained student accounts throughout collection process ensure prompt payment outstanding balances advised students regarding payment options financial policies provided customer service answer student inquiries regarding financial status reviewed student payment plans completeness accuracy posted student tuition fees issued system generated receipts assisted charging tuition fees well reviewing monthly earnings updated appropriate tracking systems timely billing collections processed forms related student status changes accordance company policies procedures performed student account maintenance activities including conducting account reviews reconciling aging levels verifying account clearances applying payments monitoring collection activities updating accounts compliance established company ar management policies procedures responsible billing thirdparty vendors payment student tuition fees education prairie view university 2003 bba accounting accounting prairie view tx member phi beta lambda future business leaders america university north texas 2013 bba finance finance dallas tx university north texas 2015 mba strategic management strategic management accomplishments conducted selfdesigned training class business office procedures quarterly trained 3 coworkers job functions audit findings 2012 2013 2014 skills account reconciliation accounting accounts payable accounts receivable ar billing budget cash handling closing coaching communication skills contracts credit customer service financial forms general ledger general ledger acounts grants groupwise instructing mentoring merchandising microsoft office outlook organizational skills packaging policies pricing public speaking purchasing receiving reconciling research spreadsheets team player time management yearend	ACCOUNTANT
teacher summary highly motivated hard working medical assistant knowledge technical medical support excellent communication skills seeking opportunity contribute daily duties responsibilities clinical administrative capacity clinical skills medical terminology anatomy physiology positioning draping patients preparation examinations measuringrecording vital signs blood pressure temperature pulse respiration height weight administering oral medications providing patient education administering injections im id subq ztrack technique performing phlebotomy butterfly vaccutainer needle syringe capillary current cardiopulmonary resuscitation certification cleaning sterilizing examining rooms equipment administrative skills customer service experience proficient microsoft office suite various operating systems scheduling appointments multiple doctors various software applications knowledge icd9 cpt billing coding procedures handling copayments verifying insurance inputting patient information patient files competent standard office equipment procedures excellent interpersonal communication skillsverbal written experience 012013 teacher company name city state taught letters numbers arts crfts 3 4 year olds monitored children general classroom periods lunch nap times cleaned areas classroom end day 012012 medical assistant company name city state measured recorded vitals assisted doctor examinations administered injections cleaned sterilized equipment performed light front office duties documented patient information portable computers emr software provided patient education 012011 medical assistant company name city state externship measured recorded vitals performed rangeofmotion exercises administered ultrasound exams prepared examination rooms provided excellent patient care education training 2012 clinical medical assistant south west schools city state program consisted approximately 800 hours training ninemonth period time clinical medical handson skills learned practiced including medical terminology anatomy physiology 2010 high school diploma holy cross high school city state skills anatomy arts emr software front office injections letters medical terminology patient care physiology ultrasound	TEACHER
projects manager professional overview medical anthropologist driven fundamental interest human health welfare sociocultural perspective ms kazaryan prepared use strong research project management skills develop implement evaluate direct monitor public service projects protection security human subjects core qualifications project management compliance monitoring evaluation quality management assurance program planningdevelopmentimplementation technical nontechnical report writing presentation public speaking qualitativequantitative mixed method researchanalysisconsultation ethnography interviews interactional analysis literature review content analysis fieldwork health welfare culture society migration diaspora education master science philosophy medical anthropology 2015 university oxford city state uk scholarship luys foundation armenia advisor elisabeth hsu university oxford medical anthropology professor fellow green templeton college oxford bachelor arts anthropology 2012 university california berkeley city state usa academic honors anthropology distinction general scholarship advisor aihwa ong uc berkeley department anthropology reader santoukht mikaelian uc berkeley department slavic languages literatures associate arts honors general education 2010 glendale community college city state usa academic deans honor roll advisor michael harnett gcc scholars program director experience projects manager jan 2015 current company name city state within first weeks produced company disaster recoverybusiness continuity plan coordination pharmacy manager pharmacist charge currently manage monitoring evaluation activities within pharmacy departments via review internal audits ensure compliance applicable state federal standards outlined national association boards pharmacy nabp supervise current compliance officer order accomplish verified internet pharmacy practice sites vipps accreditation deal public relations matters goal create ethical compliant safe working environment also ensure integrity represented healthcare services provided consultant sep 2015 dec 2015 company name city state provided methodological training directly monitoring evaluation department included lessons ethnography interactional analysis content analysis grounded theory open ended interviews systematic review research literature actively participated number private consultations public conferences key cooperation workshops delegates world health organization world trade organization wto world bank food agriculture organizations united nations fao eurasian economic union eeu nation states respective ministries health agriculture sectors compliance officer sep 2012 aug 2013 company name city state designed comprehensive policy procedure company manual employees patients shareholders reviewed patientpharmacist consultations internal audits dealt compliance ethics related issues accomplished accreditation utilization review accreditation commission urac company built strategic pharmaceutical alliances resulting signed contracts major drug manufacturingcompanies allow dispensing new andor limited distribution cancer treatments licensed pharmacy 24 us states outside state california collections management assistant aug 2011 jun 2012 company name city state served right hand assistant manager collections department uc berkeleys museum anthropology supervised researchers students interns volunteers regularly worked valuable fragile artifacts including human skeletal remains organized collection inventory conducted database entry oceania artifacts reviewed system entries working interns volunteers recruitment intern sep 2010 jun 2011 company name city state contributed overall campus recruiting strategy planned campus events held public speaking events assisted publicizing upcoming events consulted maintained confidentiality student applicants answered inquiries collated reports filed recruitment information saved transferred documents correspondence sound manner leadership cultural affairs representative sweden 2015 model united nations un armenia mentoring associate translator 2015 luys foundation headquarters armenia welfare officer 20142015 oxford university student union university oxford social media director 20122013 human health project vicepresident 20112012 armenian students association uc berkeley vicepresident 20092010 scholars program glendale community college volunteer annualtemporary armenia fund st joseph hospital maternity department los feliz small animal hospital skills microsoft word excel powerpoint office outlook rstudio time management strategic goal setting critical thinking problem solving interviews participant observation surveys questionnaires sociocultural perceptiveness public speaking recruiting organized determined professional personable adaptable languages interests armenian english fluent reading writing speaking research policy ethics globallocal health bioethnomedicine human rights welfare culture society disability politics philosophy advocacy access publications kazaryan 2015 mezabujutyun medicinal uses urine among armenians diaspora university oxford kazaryan 2012 armenian americans ethnic invisibility double consciousness diaspora university california berkeley kazaryan 2010 neolithic çatalhöyük origins culture glendale community college bay honors research consortium professional references elisabeth hsu professor medical anthropology university oxford 441865274624 elisabethhsuanthrooxacuk avetis minasyan ceo president tnh specialty pharmacy 18189881288 avotnhpharmacycom leslie freund collections manager phoebe hearst museum anthropology 15106423682 freundberkeleyedu aihwa ong professor anthropology uc berkeley 15106423392 aihwaongberkeleyedu	AGRICULTURE
accountant summary reliable customer service representative extensive track record demanding sales account management environments personable responsible cashier 2 years retail customer service solid team player upbeat positive attitude resultsdriven proven ability establish rapport clients highlights strong organizational skills active listening skills sharp problem solver energetic work attitude resourceful dedicated team player account management resultsoriented selfdirected time management strong problem solver strong interpersonal skills accomplishments customer assistance worked company systems live support diligently completed assigned tasks working overtime needed quality communication interacted 50 affiliate stations us puerto rico ensuring reliable highspeed delivery residential smallbusiness customers computed data reports provided required weekly monthly quarterly reports listing sales figures client track records customer service researched calmed rapidly resolved client conflicts prevent loss key accounts sales consistently generated additional revenue skilled sales techniques product sales crosssold services rate 30 upgrading customers different plans product packages market research interviewed clients via market research surveys identify product issues customer needs customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders multitasking cashiered two cash registers tandem maximize customer flow database maintenance assisted managing company database verified edited modified members information experience 012014 062015 accountant company name city state investigated resolved discrepancies monthly bank accounts tight deadlines collaborated extensively auditors preliminary yearend audit processes tracked capital spending approved capital requests aligned financial activity regulations gaap thoroughly reviewed financial statements tax audits correct discrepancies managed cash stock inventory balances accurately maintained adequate cash supply cash drawers multiple checkout stations processed issued money orders customers 042013 112013 marketing sales company name city state contributed relevant conferences events offline online increase brand awareness analyzed ratings programming features competitors evaluate effectiveness marketing strategies managed inbound outbound marketing campaigns generate new business support partner sales teams coordinated preshow postshow activities trade shows coordinated monthly quarterly marketing community events aitel mobile money online banking presented current promotions public events tradeshows implemented evolved highimpact strategies target new business opportunities new markets successfully interacted customers retail buyers expedite orders 012012 012013 customer service company name city state maintained uptodate knowledge store policies regarding payments returns exchanges prevented store losses using awareness attention detail integrity organized weekly sales reports sales department track product success attended local regional national trade shows product development training defined territory needs worked strict deadlines responded service requests emergency callouts promptly responded general inquiries members staff clients via mail email fax successfully interacted customers retail buyers expedite orders assisted customers store product complaints processed issued money orders customers responsible ringing customers timely manner guaranteeing high level customer service 012010 082011 administrative assistant company name city state drafted meeting agendas supplied advance materials executed followup meetings team conferences managed receptionist area including greeting visitors responding telephone inperson requests information maintained front desk reception area neat organized fashion served central point contact outside vendors needing gain access building planned meetings prepared conference rooms dispersed incoming mail correct recipients throughout office supplied key cards building access employees visitors made copies sent faxes handled incoming outgoing correspondence created weekly monthly reports presentations managed daytoday calendar companys senior director education 2013 associate arts international business makerere university business school city state uganda coursework business marketing communications affiliations makerere business school skills professional friendly careful active listener multitasking strong public speaker cash handling account management creative customer service time management telephone skills	ACCOUNTANT
maintenance mechanic summary graduate associate applied science powerplant airframe technology faa ap license experience troubleshooting repairing maintaining aircraft engines systems well repairing rebuilding aircraft structures functional components im currently working maintenance mechanic fairmount santrol experience splicing belts rebuilding pumps changing motors bearing gearboxes detailoriented efficient seeking position company fully utilizes experience abilities skill areas maintenance inspections repairs troubleshooting work experience maintenance mechanic 122017 current company name city state preventative maintenance maintenance inspections repairs troubleshooting ap mechanic 062017 122017 company name city state aircraft maintenance preventative maintenance inspection repair troubleshooting carpenter 112016 062017 company name city state construct repair wooden objects structures osr cart attendant 042015 082015 company name city state provided excellent customer service hundreds patrons daily ensure return customer base remained solid education associate applied science airframe powerplant technology 2016 hallmark university city state certifications faa airframe powerplant license	AVIATION
rm roxanne mejia summary motivating chef competent keeping kitchen staff task handling highvolume work knowledgeable sourcing ingredients maintaining budgets maximizing customer satisfaction works general manager analyze food costs forecast business trends make menu recommendations meet company goals skills portion cost control waste control budgeting cost control food preparation techniques purchasing kitchen equipment tools verbal written communication dish preparation cleaning sanitizing methods experience company name city state chef 112020 current cleaned sanitized maintained food storage preparation serving areas instructed cooks workers preparation cooking garnishing presentation food monitored quality presentation quantities plated food across line trained kitchen workers culinary techniques monitored kitchen area staff maintain overall safety establish proper food handling techniques assessed inventory levels placed orders replenish goods supplies depleted implemented surface equipment schedules standards maintain clean neat sanitized kitchen checked stock deliveries safety quality quantity inspected freezers refrigerators prior shift check temperature levels verify proper functionality collaborated department staff prepare food items accordance recipes established standards supervised preparation specialty items customer requests verify accuracy production oversaw hiring training development kitchen employees assigned specific duties employees maintain productive operation kitchen food service talked patrons dietary issues food allergies prepare meals meeting individual needs managed kitchen staff team assigned various stages food production reduced food costs estimating purchasing needs buying approved suppliers supervised cooks kitchen staff providing direction preparing specialty items ethnic cuisine company name city state sous chef 032017 112020 maintained highest food quality standards regarding food inventory procedures food storage rotation trained kitchen workers culinary techniques assisted head chef scheduling training professional development team supervised kitchen food preparation demanding highvolume environment performed head chef needed maintain team productivity restaurant quality conducted daily line checks food reviews taste tests make improvements correct deficiencies plated food according restaurant artistic guidelines promote attractive presentation assessed inventory levels placed orders replenish goods supplies depleted helped staff adhere tough restaurant requirements practical discipline motivation directed staff restaurant kitchen field maintain department objectives standards guidelines budget oversaw kitchen employee scheduling meet coverage needs avoid wasted labor maximized customer satisfaction team operations executing commandbased structure staff performance oversight assisted interviewing hiring training kitchen personnel conducted frequent line checks keep food proper temperatures holding zones built strong vendor relationships bring top ingredients optimal prices streamlined kitchen processes shorten wait times serve additional guests managed shift 2530 staff including cooks bakers dishwashers front house team members liaised vendors purchase optimal recipe ingredients costeffective rates liaised closely kitchen departments including frontofhouse personnel improved performance team members resulting highquality meals produced daily company name city state anthonys point defiance 062013 072016 operated fryers grills according instructions maintain safety food quality sanitized food preparation areas grills equipment avoid crosscontamination raw items kept stations stocked ready use maximize productivity followed proper food handling methods maintained correct food temperature high scores health inspections restocked food items throughout shift prepare necessary ingredients cooking timely service maintained hygienic kitchen regularly mopping disinfecting workspace washing utensils glassware set performed initial prep work food items soups sauces salads maintained consistent quality high accuracy preparing identical dishes every day grilled deep fried various foods meats potatoes maintained safe operations food prep equipment reduce complications retain safety procedures assisted preparation menu items ranging burgers sandwiches washed peeled ingredients prepare different meals recipes precooked certain items slow periods reduce wait times lunch dinner rush conducted daily inspections maintained food sanitation kitchen equipment safety reports recorded reported status various ingredient stock levels notify manager reorder products prepared dishes fastpaced environment working teammates maintain high customer satisfaction rate cooked multiple orders simultaneously busy periods supervised cooks kitchen staff providing direction preparing specialty items ethnic cuisine mentored trained staff teaching cooking skills kitchen maintenance improving overall quality performance developed process accurately track food costs efficiently saving food waste education training curtis senior high school city state high school diploma 062004	CHEF
director finance executive profile visionary leader able drive culture excellence throughout organization focused consistently exceeding expectations innovation collaboration teamwork demonstrated ability thrive within fluid business environments including fastpaced highgrowth periods well costcontainment costcutting cycles ambitious director creates strategic alliances organization leaders effectively align support key business initiatives ability build retains high performance teams hiring developing motivating skilled professionals skill highlights corporate consolidations complex change management financial planning analysis mergers acquisitions project management system integration business process reengineering strategic operational planning achievements project management successfully launched 200 projects finance fy14 fy15 respectively implemented finance pmo manage project lifecycle capital budget 45m drove operational efficiencies stock administration decreasing processing time 70 delivered 13m enterprise solution transacting managing reporting treasury areas cash operations investments foreign exchange currency option management acquisition integration designed developed implemented change management strategies included tools processes capable scaling across large complex acquisitions drove change management strategies tandberg starent networks acquisitions launched integration principles integrating newly acquired companies corporate controllers office pioneered strategy web 20collaboration technologies improving collaboration across global finance teams creation tools myclosespace process central guided highly skilled team support transition 60000 employees ariba procurement tool oracle iprocurement tool resulting 95 training adoption rate professional experience director finance january 2010 current company name city state manage high performing global team 48 professionals deliver system projects finance treasury operations stock payroll o2c r2r p2p tax technical accounting streamlined capital planning process implemented cfo reports account 45m capital expenditures delivered 215 projects finance fy15 developed directed strategy realigning organization support projects globally initiated complete training curriculum staff resulting high retainment senior manager acquisition integration january 2008 january 2010 company name city state defined implemented governance model integrations formulation project methodology structure tools enabled nonproject managers manage integrations creation crossfunctional team responsible defining developing repeatable communications process large scale acquisitions led employee enablement workstream responsible organizational alignment onboarding acquired employees migration sites developed executed processes streamlined acquisition announcement communications internal external audiences provided leadership guidance project management office ensure people process system changes managed according project methodology senior manager finance january 2003 january 2008 company name city state directed aspects change management programproject management chief staff activities global corporate controllers office partnering executives ensure strategic alignment managed team 33 employees defined implemented legal entity strategy finance led implemented change management strategy led successful adoption finance accounting shared services outsourcing model managed budget excess 4m key contributor expense management leadership team reduced ciscos operating expenses excess 250m provided thought leadership streamlined processes creating tools templates enable project teams move quickly seamlessly large complex projects implemented first curriculum based training global corporate controllers office centralized sourcing contracting across cisco providing strategy governance leadership project management spend management organization program manager finance january 2001 january 2003 company name city state implemented marketing solutions us public sector sales team developed strategic partnerships third party application vendors enable endtoend solutions created materials enhance ciscos penetration public sector market including print collateral cds web sites seminars trade shows events annual budget 1m responsible forthe launch ip telephony marketing campaign generating 12m revenue developed implemented channel partner training ip video surveillance program generating 15m revenue successfully implemented internal tools uswide capture new program revenue manager finance january 1998 january 2001 company name city state managed operations team 5 employees drove operational excellence launching tools scale business volumes support sales teams provided direction leadership project managers implementing new existing systems responsible roll automated sales reporting tool 150 users increased efficiency pos claiming process 50 managed 2tier distributor relationships relation pos 4b sales inventory well daytoday operations implemented daily pos reporting greater visibility including executive level reporting led integration acquired sales teams cisco senior financial analyst finance january 1996 january 1998 company name city state responsible consolidations managing division budgets business partnering oversaw asiapacific pl consolidations developed managed monthly quarterly performance packages partnered country controllers budgeting forecasting automated expensetracking forecasting oversaw annual planning outlooks quarterly financial results internet mail group managed annual budgets excess 13m competitive pricing analyst finance january 1993 january 1996 company name city state cost schedule analyst january 1990 january 1992 company name city state education certified project manager project management 2014 stanford university city state usa bachelor science business administrationfinance san jose state university business administrationfinance skills pl management project management communications leadership finance operations tax p2p o2c compensation services financial analysis acquisition integration budgeting change management forecasting process reengineering	FINANCE
thermal engineering intern summary graduating phd candidate research focus developing largescale computational models using statistics machine learning approach interested career computational scientist quantitative software developer accomplishments fem analysis 1d aluminum bar sinusoidal body force conducted meshing force analysis matlab correlated results abaqus fem heat transfer analysis 2d plate hole thermal load boundary conditions conducted meshing force analysis matlab correlated results abaqus finite element analysis 2d beam central hole conducted meshing force analysis matlab correlated results abaqus anthropomorphic control redundant robot arms focused design control robotic devices help collaborate humans everyday life defined anthropomorphism robot motion controlling robot anthropomorphic way design development twowheeled autonomous parallel parking robot designed twowheeled robot coded run autonomously ability parallel park using solidworks ir sensor mcu used simulate eyes brain driver tested simple built course simulate scenario open space robot park inside reusable delta ii launch vehicle conducted design feasibility alternatives analysis completely reusable deltaii rocket analyzed variety different reentry technologies engines accomplish task business sense final designs analyzed along nearterm feasibility senior design project high speed human powered vehicle designed high performance human powered vehicle using solidworks provided framework technology help increase effectiveness common bicycle point competitive forms ground transportation metalworking practice learned operation various types manufacturing machines including computer numerical control cnc lathe milling machine drilling machine grinding machine programmed cnc machine using g code machine fabricate mechanical parts experienced welding casting forging heat treatment automotive engine disassembly electrical engineering practice learned soldering electronic components circuit boards made radio speaker publications 1 wang artemiadis p closedform inverse kinematic solution anthropomorphic motion redundant robot arms 2013 advances robotics automation 2 wang ymignolet reduced order modeling dynamic response prediction design part complex structure imacxxxiv conference exposition structural dynamics experience 012013 current company name city state research development linear nonlinear models hypersonic vehicles takes account full aerostructuralthermal couplings predicts fatigue lifedamage health monitoring specific mission profiles thermal engineering intern 072011 082011 company name city handson training largescale industrial plants learned designing manufacturing large power generating equipment including axial compressor energy recovery turboexpander centrifugal compressor centrifugal blower large fan steam turbine etc studied management mode enterprise production marketing process afrluniversity collaborative center structure sciences cooperated air force center focusing development affordable reusable hypersonic vehicles varied research tasks throughout including developing methodologies efficiently predict dy namic response representative panel nonlinear geometric deformations modifying structural thermal models reflect multidisciplinary interactions ii evolution material properties iii occurrence evolution material nonlinearity researcher 012011 012013 city state worked alongside asu faculty research design assistive robotic devices needed efficient control strategies varied research tasks throughout including fabricating infrared position sensor suit machining mounting plates position sensor camera matlab utilization data signal processing teachers assistant company name city state assisted instructor running experimentation laboratory internal combustion engine ice course oversaw 90 students compiled lab document along lesson planning teaching hands experience assembling disassembling testing ices education doctor philosophy mechanical engineering dec 2016 arizona state university city state gpa gpa 3940 mechanical engineering gpa 3940 master science mechanical engineering december 2013 arizona state university city state gpa gpa 4040 mechanical engineering gpa 4040 skills air force ansys approach c cad decisionmaking designing experimentation experiments features fortran instructor lesson planning machining marketing materials matlab mechanical design microsoft office modeling nastran enterprise os optimization patran camera physics predict process control research research design robotic solidworks statistical process control teaching	ENGINEERING
medical record technician professional summary healthcare administration professional combining higher education ba mha history building strong alliances partnerships business professionals patients medical personnel physicians nurses allied health families community members steer operational projects meet longshort term healthcarebusiness objectives architect process improvements ensure regulatoryhipaa compliance position healthcare operation provider choice electronic medical record health information management member american college healthcare executives builds instant rapport relationships patientshealthcare professionals negotiates mutually beneficial solutions diplomatic communicator exceeds healthcarebusiness objectives sources costeffective solutions process improvement compliant hipaaorganizational guidelines ambitious dedicated project program management exceptional creative problem solving skills built loyal business relationships patients colleagues physicians families allied healthcare professionals across premier fastpaced medicalhealthcare facility administering maintaining healthcare records organizing patient schedules steering projectsprograms architecting improvements businesshealthcare operations mitigating costs maximizing compliance levels partnering physicians colleagues share best practices meet organizational objectives data analysis multiple projects within system ability work pressure balance many competing priorities maintain quality control provided leadership oversight patient safety strong knowledge electronic medical recordsemr system develop project plans identify key issues identifies data needs requirements proactively along implement project solutions meet productivity quality clientsatisfaction goals maintained confidentiality sensitivity accuracy compliance organizational hipaa regulations managing patient organizational healthcare information entering updating validating records improved overall patient experience providing superior patient care serving primary point contact positively impact patients families community referrals visitors communicated patients families physicians colleagues diplomatic caring empathetic manner provide emotional support answer questions resolve issues concerning administrative coordination care ensure high levels patient satisfaction identified roadblocks architect innovative performance improvements charged resolving issues increasing efficiencyeffectiveness enhancing business operations meeting longshort term objectives optimizing quality patient care boosting fiscal revenues maximizing compliance levels assigned prioritized patient care services procedures appointments meet aggressive simultaneous objectives also ensuring patients time rest family visitation provided administrativeofficeaccounting support organized files records prepared invoices agendas expense reports created presentations authored correspondence lettersmemoranda ordered supplies managed allocated forecasted inventory levels monitored equipmentsupplies scheduled maintenancerepairs ensure uninterrupted operations completion complex projectsprograms within aggressive deadlines empowered junior staff members meet individual team goals providing training positive consultative leadership answered questions resolved staffoperational issues shared best practices skills work history medical record technician 102014 current company name – city state healthcare information management processes request release confidential information purposes analyzes complex data completeness accuracy performs specialized diversified clerical duties associated medical records procedures adheres internal controls reporting structure collect analyze report data related quality health information including adequacy completeness accuracy analyzes interprets investigates complex documentation compliance issues distributes release information efficient manner time order improve health outcomes quality service maintain regulatory compliance hippa monitors quality releasing health information ensures customer service satisfaction builds high level leadership business operations healthcare unit coordinator 012012 032014 company name – city state unit 1 voluenteer floor host 012010 012012 company name – city state demonstrated compassion respect leadership expertise dignity interacting patients families physicians colleagues diverse culturalsocioeconomic backgrounds beliefs aggregated organized patient data sensitivity confidentiality distributed patient mail communicated healthcare standards organizational protocols resolved roadblocks implement quality improvement activities increase patient satisfaction creates manages analyzes complex databases ensure quality timely execution project deliverables effectively within organization establishes practices meet exceed customer expectations fosters customer focused environment maintained accurate documentationrecords compliance organizationalgovernment guidelines upheld philosophiesobjectives patient care participating department process improvement activities accelerating professional knowledgedevelopment healthcare unit coordinator 062012 032014 company name – city state composed drafted outgoing correspondence reports managers oversaw inventory office supply purchases reduced overhead taking responsibility creative administrative projects managed executive calendar coordinated weekly project team meetings led planning achievement goals objectives consistent agency mission philosophy strategically planned methods achieve operational goals targets continually maintained improved companys reputation positive image markets served facilitated ongoing assessment patientfamily needs implementation interdisciplinary team care plan introduced negotiated implemented new projects expand scope engagement investigated reported issues relating patient care conditions might hinder patient wellbeing cooperated communicated effectively physicians ensure client satisfaction compliance set standards identified process improvements daytoday functioning department closely collaborated management team make necessary improvements satisfy resident needs continually improved knowledge skills performance based feedback selfidentified professional developmental needs participated facility surveys inspections made authorized governmental agencies confirmed accurate completion formsreports admission transfer andor discharge resident analyzed patient family feedback identify opportunities staff recognition well areas improvement maintained good communication department heads medical staff governing boards attending board meetings synchronizing interdepartmental functions created maintained computerized record management systems record process data generate reports education mhamasters healthcare administration 2014 university phoenix city state healthcare administration bs bachelor science business administration 1 2008 dallas baptist university business administration certifications cpr certified first aid certified six sigma certifiedblack green belt expertratingcom strong analytical effective communication excellent verbal written interpersonal skills professional handling exposure confidentialsensitive information proficient spreadsheet word processing presentation software maintain positive supportive attitude demeanor skills business operations clerical com interpersonal skills cpr certified customer service databases documentation first aid government leadership access excel mail microsoft office outlook powerpoint word monitors organizational process improvement processes protocols quality quality improvement reporting six sigma spreadsheet word processing written	HEALTHCARE
accountant ii professional summary highly analytical resultsdriven tax accounting specialist works quickly accurately tight deadlines extensive knowledge software program skills account reconciliation specialist advanced bookkeeping skills selfmotivated professional budget analysis strong communication skills superior attention detail ms office suite work history accountant ii 092013 current company name – city state individually responsible creating standard operating procedure manual accounting department currently used employees new hires executives internal well external auditors solely responsible creating maintaining monthly statistical report generated various banking transaction types deposits withdrawals payments different types loans booked transfers factors affecting membership credit union also analyze report looking possible errors researching solution errors correcting errors preparing final report reviewed utilized board members ceo senior staff members make executive decisions responsible reconciling monitoring complex general ledger transactions affecting assigned accounts researching differences communicating outstanding items appropriate personnel responsible ensuring expenses coded appropriate general ledger accounts payments submitted vendors timely manner responsible developing establishing procedures ensure adequate controls accounting functions met responsible maintaining troubled debt restructured tdrs files auto loan credit card loan mortgage loan accounts making necessary journal entries record recoveries books responsible recurring journal entries responsible maintaining accounting records reports ensure compliance using current gaap principals company policies human resources compliance assistant 092011 082013 company name – city state assisted hr generalist structuring implementing new procedures policies benefits incentives new hires maintained hr files personnel files 110 employees assisted hr generalist new hire orientation processed payroll 110 employees biweekly basis prepared monthly quarterly yearly payroll report updated compliance programs regular basis maintained assigned tracked progress completed course work approximately 110 employees 6 executives using better value service bvs learning management system worked human resource specialist training manager department managers ensure staff needs met line compliance departments strategic goals federal regulatory requirements general administrative support compliancetraining manager include gathering statistical data filing various required regulatory reports track record audit member accounts money laundering suspicious account activities use verafin automated antimoney laundering software accounting assistant 102010 082013 company name – city state responsible entering approved bills accounting system processing checks automated clearing house ach electronic funds transfer eft make payments responsible maintaining vendors accounts payable records including 1099s w9s responsible preparing weekly reimbursement vouchers business expenses charge corporate visa accounts managers executives board members responsible processing share drafts daily balancing ending cash totals branches provided back support accountant positions assisted accounting department projects needed education bachelor science accounting business administration 5 2011 university maryland university college shady grove center accounting business administration associate arts business management 5 2009 montgomery college business management affiliations volunteered cherry blossom festival 2012 2013 association government accounting aga scholarship recipient 2010 student council member universities shady grove 2009 2011 skills accounting accountant accounting software accounts payable administrative support banking benefits bi credit electronic funds transfer filing general ledger human resource hr ms access ms excel money ms power point ms word payroll peachtree personnel policies progress quickbooks reconciling researching sage strategic	ACCOUNTANT
mens sr designer freelance summary innovative artistic professional 20 years fashion industry passionate creative resourceful dependable efficient strong communication organizational skills ability troubleshoot problems enjoys working fastpaced dynamic environment ability work crossfunctionally well independently laser focus details achieving desired results experienced price negotiations costing materials proficient product development well rou nded fashion designer familiar complete product creation life cycle initial concept retail sale highlights strong creative design skills extensive fabric knowledge superb attention detail superior communication skills vendor relations selfmotivated professional accomplishments traveled asia europe international trend research theme inspiration eddie bauer best product wins 2013 award materials development experience company name march 2016 february 2012 mens sr designer freelance city state dddd dd drew lines reference points produce outlines graded patterns calculated dimensions specifications sales order entered data worksheets calculated dimensions specifications sales order entered data worksheets calculated dimensions specifications sales order entered data worksheets calculated dimensions specifications sales order entered data worksheets demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking dd monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action company name june 2015 current creative design consultant city state consultant womens design styling fabric quality trim selections merchandise seasonal collections work seasonal color palette research seasonal inspirations patterns planning seasonal style count color assortment company name july 2012 october 2014 associate manager materials developer city state researching develop sourcing fabricstrims meet design vision merchant requirements company financial plans provide fabrictrim trend research design support product development process work directly mills materials development process manage fabrictrim deadlines tracking meet seasonal tact requesting coordinating proto sample yardagestrims mills appropriate vendors work product development quality assurance review fabrictrim qualities ensure meet eddie bauer standards uphold authenticity personality brand fabrictrim price negotiating achieve best price imu partner design plms ensure appropriate material selected product company name march 2010 december 2011 sr designer freelance city state dddd dd drew lines reference points produce outlines graded patterns calculated dimensions specifications sales order entered data worksheets calculated dimensions specifications sales order entered data worksheets calculated dimensions specifications sales order entered data worksheets calculated dimensions specifications sales order entered data worksheets demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking demonstrated presented features characteristics clothing standing turning walking dd monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action monitored sales inventory recommend appropriate markdown action company name july 2005 november 2009 mens sportswear designer city state initiated interpreted new product concepts meet needs customers resulting sales growth company managed design projects worked team members ensure deadlines met reach company goals proposed color palette assigned categorys participate color process including defining lab dip needs colorway development style style basis work team member identifying general color direction seasonal basis developed fabricscreated pattern work trims domestic international vendors company name september 2004 june 2005 mens bottoms outerwear designer city state responsible designing managing tb mens collection pants shorts well outerwear program season developed created technical sketches garment styling construction specifications daily communications hong kong vendors development production issues knowledge fitting garments international travel hong kong work liaison office fabrictrim vendors company name march 2001 september 2004 apparel product designer ii city state designed seasonal collections mens boys sport athletic groups classic retro basketball ile training headwearaccessories well two 3 mens street casual line knitssweaterswovendenimouterwear headwearaccessories domestic international travel trend trim fabric research involved merchandising seasonal line styling color ensured product consistent market trends well business strategy interacted closely merchandising teams execute seasonal lines accordingly style counts gross margin requirements retailcatalog merchandising strategies education art institute seattle associate degree fashion design city state gpa graduated top 5 class honors fashion design graduated top 5 class honors university washington bachelor fine arts fiber textiles city state fiber textiles skills creative direction competitive research market trends price negotiating materials development merchandising product design development knowledge quality assurance testing	APPAREL
sales associate professional summary sales professional offering nearly 4 years experience sales sales management retail setting specializes men womens wear emphasis building solid customer base skill highlights highend fashion knowledge superb sales professional loss prevention comprehension ability mediate disputes listening skills reliable punctual compelling leadership skills customer service oriented cash handling accuracy retail merchandising expertise excellent communication skills energetic bilingual english spanish achievements developed highly effective sales training strategies sales manager lead management team exceed monthly store sales goal multiple times sales manager earned achievement sales management averaging 20 stores sales per month lead several departments top salesperson surpassing periodical goals sold high end product merchandise elite celebrities continued service beyond store experience sales associate nov 2016 mar 2017 company name city state described merchandise services customers responded safety loss prevention incidents organized instore promotional events maintained store clean neat manner completed special client deliveries person evaluated transactions suspected fraud sales associatebrand ambassador topman feb 2016 nov 2016 company name city state opened credit debit cards customers described merchandise services customers opened closed store included counting cash drawers making bank deposits collaborated customer service team members give exceptional service throughout entire shopping purchasing experience maintained department clean neat manner arranged items favorable positions areas store optimal sales consulted customers latest styles trends sales managersupervisor feb 2014 feb 2016 company name city state computed sales prices total purchases processed payments maintained knowledge current promotions policies regarding payment exchanges security practices operated cash register process cash credit card transactions guided customers choosing items reflected personal style shape explained information quality value style products influence customer buying decisions balanced needs multiple customers simultaneously fastpaced retail environment resolved customer complaints exchanging merchandise refunding money adjusting bills shared product knowledge customers making personal recommendations maintained friendly professional customer interactions trained negotiations time management visual merchandiser sales associate aug 2013 jan 2014 company name city state designed displays make store experience interactive engaging displayed appropriate signage products sales promotions recommended helped customers select merchandise based needs exchanged returned merchandise customers quickly efficiently informed customers sales promotions friendly engaging manner sales cashier associate stock person mar 2013 aug 2013 company name city state received processed cash credit payments instore purchases worked team member provide highest level service customers verified merchandising standards maintained daily basis	SALES
information technology help desk specialist highlights microsoft windows operating systems 95 98 2000 xp windows 7 along expert knowledge several applications microsoft active directory microsoft works microsoft office microsoft outlook sap crm erp oracle jd edwards remedy great plains peoplesoft sharepoint avaya blue pumpkin verint novell vdi platforms cognos business process improvement costbenefit analysis forecasting planning advanced excel modeling business systems analysis sap business requirements matrixes project management superb communication skills advanced problem solving abilities critical thinking decisive experience information technology help desk specialist august 2014 current company name city state diagnose resolve technical hardware software issues incoming phone calls emails ensuring detailed documentation activity communication customers regarding issue display ability understand communicate complex technical information clearly concisely demonstrate proficiency product knowledge call handling skills maintain accurate customer records process changes display ability work fast paced environment providing efficient productivity simultaneously providing superior quality service research questions using available information resources advise user appropriate action log help desk interactions identify escalate situations requiring urgent attention track route problems requests document resolutions maintain ticketing system route tickets appropriate parties quality assurance analyst september 2011 january 2014 company name city state display working ability organize follow complex detailed technical procedures responsible establishing implementing quality assurance compliance processes organization defining documenting measuring analyzing improving processes serve process owner documentrecord control correctivepreventive action internal auditing kpi tracking display consistent project management team leadership skills display advanced microsoft excel utilization skills create extensive graphs charts pivot tables vlook ups extensive complex formula familiarity train mentor others use quality tools statistical methods problem solving decision making extract raw data varied sources transform useful summary charts graphs reports use data identify trends improve performance produce weekly power point presentation upper management team reflecting group productivity daily weekly monthly quarterly breakdown establishes metrics measure deployment new project process solutions document measurement approaches key findings variability results work production development teams implement new methodologies reporting solutions consults information technology business leaders development implementation strategic business solutions research audit analysis data andor business process display ability successfully work interact levels management business operations analyst metrics analyst department administrative support supply chain assistant september 2008 january 2011 company name city state responsible providing accurate detailed reporting executive management daily monthly quarterly metrics reporting well requests team organizations importing exporting data sap sharepoint manipulating compiling data create weekly power point presentation executive management team measurements include shipments order cycle time aged orders inventory forecasting etc display advanced microsoft excel utilization skills create extensive graphs charts pivot tables vlook ups extensive complex formula familiarity implement changes create effective metric management tools maintain databases sap share point provide training team utilization new tools support department providing standard daily monthly quarterly metrics reporting well requests team organizations work business organizations vendors resolve data system issues provide visibility department metrics maintaining current information hps internal site produce weekly power point presentation upper management team reflecting group productivity daily weekly monthly quarterly breakdown display ability understand communicate complex technical information clearly concisely assist buyers procurementsupply chain duties updating ensuring inventory accurately built loaded stock date database required forecasting projected orders assist creating confirming maintaining purchase orders invoices responsible assisting ensure daily inventory efforts met including adjustments approvals reservations transportation distribution monitor resolve shipping logistic issues transporting inventory act administrative support department manager effectively organize coordinate department meetings daily maintain order department supplies calendar maintenance department management preparingediting presentations management andor compiling data reports making travel arrangements needed management prospective clientsvendors customer service professional march 2007 august 2008 company name city state answers incoming customer telephone calls courteous professional manner responds investigates customer inquiries concerns orders issues received via phone fax email shell source edi timely courteous manner responsible entering orders resolving customer issues many different products using sapcrm remedy tool researches resolves customer complaints andor ordering issues determines effective method distribution satisfy customer needs assign escalate notify appropriate agentsmanagers customer issues ensure fast effective support delivery resolutions using remedy maintain relationship sales team customers manufacturing suppliers education bba business administration 2015 sam houston state university city state usa skills active directory administrative support attention detail auditing avaya business process business solutions charts cognos hardware crm clients customer service databases database decision making delivery documentation editing edi email erp executive management fast fax forecasting graphs great plains help desk hp information technology inventory jd edwards team leadership meetings mentor microsoft excel microsoft office microsoft outlook power point windows 7 microsoft windows 2000 98 microsoft works novell operating systems oracle peoplesoft presentations problem solving processes procurement project management quality quality assurance reporting research sales sap shell shipping strategic supply chain tables telephone phone transportation travel arrangements	INFORMATION-TECHNOLOGY
sales representative profile accomplished energetic sales representative solid history achievement retail motivated leader strong organizational prioritization abilities core qualifications fluent spanish enthusiasm team player organized cash handling accuracy organized time management detailoriented excellent multitasker customer serviceoriented reliable punctual enthusiasm professional experience sales representative 122014 112016 company name city state confer customers telephone person provide information products services take enter orders cancel accounts obtain details complaints keep records customer interactions transactions recording details inquiries complaints comments well actions taken review insurance policy terms determine whether particular loss covered insurance determine charges services requested collect deposits payments arrange billing resolve customers service billing complaints performing activities exchanging merchandise refunding money adjusting bills complete contract forms prepare change address records issue service discontinuance orders using computers solicit sales new additional services products sales representative 092013 052014 company name city state confer customers telephone person provide information products services take enter orders cancel accounts obtain details complaints keep records customer interactions transactions recording details inquiries complaints comments well actions taken review insurance policy terms determine whether particular loss covered insurance determine charges services requested collect deposits payments arrange billing resolve customers service billing complaints performing activities exchanging merchandise refunding money adjusting bills compare disputed merchandise original requisitions information invoices prepare invoices returned goods solicit sales new additional services products order tests could determine causes product malfunctions cashier 052013 112014 company name city state receive payment cash check credit cards vouchers automatic debits issue receipts refunds credits change due customers assist customers providing information resolving complaints count money cash drawers beginning shifts ensure amounts correct adequate change answer customers questions provide information procedures policies calculate total payments received time period reconcile total sales weigh items sold weight determine prices education jun 2013 high school diploma quest academy city state 2018 associate arts chabot college political science city state lan gu ages skills billing credit english forms insurance prepare invoices issue receipts listening money persuasion policies reading recording sales telephone	SALES
executive chef summary obtain challenging position experience executive chef food handlers license utilized experience working multiple james beard award winners alfred portale paul bartolotta core qualifications executive chef menu developing chef de cuisine schedulefood labor executive sous chef inventory ordering sous chef microsoft excel word experience 082016 022017 executive chef company name city state developed brunch lunch dinner event menus supervised coordinated participated cooking activities prep instructed cooking personnel fine points following recipes structured maintained accurate payroll scheduling food costing inventory ordering 092015 082016 executive chef company name city state developed brunch dinner event menus supervised coordinated participated cooking activities prep instructed cooking personnel fine points following recipes structured maintained accurate payroll scheduling food costing inventory ordering 052013 082015 head line cook company name city state carved cooked meats poultry game meats cleaned cut ground meats poultry game seafood particapated cooking prep cdc line cooks maintained clean safe work environment education training high school diploma liberal arts gibraltar high school state usa math reading science art social science liberal arts loyola university chicago city state usa art civilization language alliance francaise paris france skills art cooking costing inventory math payroll personnel reading scheduling structured	CHEF
hr consultant summary subject matter expert hr applications highly effective incorporating creative solutions achieve business objectives improve efficiency energetic hr business analyst selfmotivated resultsdriven strong communication analytical problem solving reasoning skills highlights analytical skills project management process improvement quality assurance control system applications implementation microsoft office suite expert working independently strong interpersonal skills resultsoriented fluent english portuguese detailoriented troubleshooting problem solving experience hr consultant 102016 company name city state hris business analyst process demand analysis scoping gathering requirements small large scale hr projects prepare business requirement documents projects approved pmo close gap communication businesses support coordinate functional testing processes make sure stakeholders objectives met document systems process flows document analyze current future processessystems deliver support user training process security internal control quarterly basis assess us hrpayroll system users send recommendations removeadd users per business requests local global systems investigate coordinate resolve subject matter experts andor regarding local global system issues request hr global system back endportal roles local hrbps coe front office users americas responsible coordinate system applications changes new requirements people analytics lead run deliver monthly department labor reports create run deliver reports outside gbs people analytics indias scope support us front office gbs india americas region center excellence reports analysis requests business system applications analyst 022014 042016 company name city state served conduit internal external customers including team several hris projects daily activities interface data input troubleshooting provided expertise business analysis several hris projects acted project lead several hris projects supported functional testing processes ensure system projects meet needs stakeholders support user acceptance testing user training coordinated communications business vendors documented analyzed current future processessystems identified mapped business needs ensured successful project delivery according businessvendors expectations accomplishments implemented red carpetsilkroad boarding application us improved significantly new employees boarding experience open visibility business eliminating cumbersome manual processes acted project lead master data benefits interface projects house erp implementation project worked closely adp business implement affordable care act erp hris master data team lead 062011 022014 company name city state • trained hr specialists navigate maintain newupdated system applications processes • monitored data quality accuracy based localglobal internal controls • responsible working adp implement newchanges hris system according payroll local global business requirements • ran payrollnon payroll impacting mass loads sap payroll benefits business purposes • created ran reports subject matter experts • created ran monthlyquarterly governmental reports • designed documented hr workflow processes • trained us hr business partners navigate utilize hrpayroll system accomplishments successfully lead implemented workers comp report project trained canadian team global processes organization management personnel administration global system super users sap timekeeping analyst 052009 112010 company name city state gathered necessary business government requirements including approvals createmodify time calculations new sites policy changes collected time files according payroll schedules payroll processing processed data analysis reconciliation worked closely business employees services resolve issuestroubleshooting accomplishments delivered time files without delay payroll processing around 47 sites 9500 employees around 1000 contractors designed implemented solutions access excel advanced formulas validate data quality accuracy data time results transmitting files payroll replaced manual process enabling efficiency delivery files timely hr data applications specialist 042007 052009 company name city state supported human resources shared services act subject matter expert sap hcm hr applications supported finance canada us payrolls human resources shared services biweekly yearend activities collaborated information systems finance canada us payroll human resources business owners sarbanesoxley requirements systemprocess enhancements key areas responsibility worked closely business process owners smes benefit vendors information systems ensure data flow properly planned managed ensure appropriate data quality controls standards developed maintained globally performed root cause analysis developed managed corrective action plans run analyzed interface error reports canada us payroll systems per sarbanesoxley requirements work closely process owners information systems research identify resolve interface data issue identified vendors payroll systems acted project liaison human resources information system teams multiple hr payroll projects examples sap hcm compensation project canadian payroll system european expat project us payroll year end benefits annual enrollment sap releases provided system training support human resources shared services employees globally key areas responsibility scheduled release calls prepared work instructions knowledge base articles developed andor coordinated training human resources shared services locally regionally articulated identified process improvement opportunities within human resources analyzed identify processing issues escalated canada us payroll human resources quality assurance teams created run adhoc reports human resources shared services internal external auditors per sarbanesoxley requirements transferred 60 auditing control activities quality assurance team trained new data integrity processors quality assurance developed hr compliance reports asia europe canada us sap dare systems developed 75 reports external auditors developed data integrity metric reports 2008 2009 benefits annual enrollment coordinated testing meetings training communication benefits annual enrollment 2008 2009 projects us canada lead review training canadian payroll system specialists processors within hr shared services education bba business administration may 2009 campbell university city state us languages portuguese spanish english skills advanced excel access word visio power point vba sap hcm success factors compensation microsoft project management service askhr smartsheet panaya silkroad red carpet	HR
electronic technician ii profile acquire electronic engineering position organization productive skills experience contribute success company committed motivated customerservice focused forwardthinking electronic engineer handon experience performing quality troubleshooting electronics system design development professional experience 092011 122014 electronic technician ii company name city state job summary builds troubleshoots maintains test repair manufacturing inspection test equipment co telecommunications equipment electronic components parts level operates production test equipment monitors performs calibration test equipment testersdiagnose repairs failed circuit boards using variety diagnose tools including visual inspections collects data interprets board failurestrain lower level technicianstroubleshoot repairs maintains test equipment needed diagnose repairs failed circuit board using variety diagnostic tools 012005 012009 construction coordinator company name prepares specifications reports construction projects monitors projects status completion exercise professional control timely implementation administration limited scope capital projects assist preparation contracts consultants contractors assure corporation receives best value lowest possible cost oversee construction phase assigned projects makes field inspections residential commercial types buildings structures stages construction daily inspections overlay construction multiple work orders underground fiber cable placement fios fttp fiber premise fiber splicing quality assurance fiber closures color codes fiber terminal counts cleanup organization inside vault test hub splice residual impurities hub throughout distribution work order block deflect alter path light attempt pass fiber core check fiber alignment new mechanical fusion splicing extensive print reading abilities local manager local manager verizon communications 3704 3rd ave tampa florida responsible daily monitoring 1020 splicing technician fiber premise splicing distribution work orders greenfield work orders tampa daily communication coordination single service providers monitor work order progress milestones potential jeopardies work order package closing documentation 012000 012000 company name 31929l 9t manufactures charles industries dsl loop units hru htuc hru612 hru412 hlu388 adtran pair gain pgf 8 line units frc753 ps213 fau728 flu712 flc703 high gain att otrd oc48 ddm2000 mux2400 go digital nec adtran hdsl education training 1 2005 bachelor science information systems security information systems 1 2003 associates science computer electronic engineering iss itt technical institute city state us gpa gpa 0850 gpa 0850 affiliations supply petty officer charge distributing material equipment personnel v1 air department conducted performance evaluations made promotional recommendations several enlisted personnel v1 air department member crash salvage firefighting team flight operations certifications otr skills security closing color codes contracts documentation fiber splicing inspections progress quality assurance splicing verizon dsl ac circuits component level repair ddl schematic telecommunication telecommunications telecommunications equipment aviation class comprehensive large array data stewardship system dispatcher operations promotional systems security microsoft windows windows 95 windows 98 windows ddm hdsl microscope multimeters oc48 solder soldering excel firewalls powerpoint red hat word iss military experience 111996 112000 e4 company name charge distributing material equipment personnel v1 air department conducted performance evaluations made promotional recommendations several enlisted personnel v1 air department member crash salvage firefighting team flight operations responsible moving spotting safety launching aircraft flight deck including instructing personnel breaking tying aircrafts flight deck able handle challenges coordinated variety tasks stressful fastpaced environment master arms security patrolman dispatcher armored escort government bank board uss george washington patrolman captains co executive officers xoi mast managed crew 40 subordinate enlisted delegated tasks enlisted behavior probation collaborated superior officers oversee tasks duties personnel within air security department point man security attack force team special forces joint tasks onboard uss george washington	CONSTRUCTION
engineering managersenior mechanical designer executive summary operations manufacturing engineering manager 12 years experience highvolume global operations support automated production equipment design layout support custom machinery proven record leading multiskilled teams drive projects predevelopment postdevelopment cycle increased operational profitability enhancing processes visionary forwardlooking pioneering passion challenging projects leadership style highly resultsoriented professional knowledge strengths global operations management personnel management autocad v1420082010 budgeting planning forecasting training staff development six sigma vendor kanban contracts lean manufacturing autocad inventor 2010 product cost reduction team leadershipteam building boschitem software new product development organizationtime management ansi drawing standards inventory controlcycle counts total quality management mechanical design project management customer service ms office suite roi analyzes safetysecurity virtual gibbs professional experience engineering managersenior mechanical designer january 2001 january 2015 company name city state planned directed coordinated operations multiple branches across globe responsible formulate company policies budgets developed longterm approaches redefined problemsopportunities anticipation changing business conditions coordinated directed projects making detailed plans accomplish goals analyzed technology resource needs market demand plan assess feasibility projects organized material purchases storage manufacturing multiprogram production created assembly drawings include bills materials detail drawings manuals gridlok compliant tooling system integrated airlines valve cylinder plc product line offering electropneumatic control system utilized autocad 20082010 rapidly integrate automatic complaint tooling modules range existing electronics manufacturing equipment based upon engineering vendor customer input responsible month end calculations cost sales thru spreadsheet analysis year end presentations future projects goals team work sales managers distribution networks recognized redesign improvement speed quality reliability several existing product offerings reducing manufacturing costs 28 plant managerproject manager january 1997 january 2001 company name city state project management assembly automation system medicalpharmaceutical application budget 120k responsible longterm highprofile projects inception final product outcome participated team reviews assigned projects tasks accordingly hired organized individuals subcontractors necessary complete project coordinating schedules ensured project moved forward timely costeffective manner makes changes adjustments completed final inspections reports project responsible oversee employees production efficiency making sure plant running smoothly quickly efficiently safely required monitor production equipment make sure stays good working order repair replace equipment needed created cost justification organized purchase full house machine shop including 3 cncs 5 bridgeport machines designed developed built several assembly stations subsystems manufacture magnetic storage devices connector assembly programs packaging equipment mailers semiconductors precision machinist january 1993 january 1997 company name city state completed set operation variety machine tools produce precision parts instruments fabricated modified repaired mechanical instruments fabricated modified parts make repair machine tools maintain industrial machines applying knowledge mechanics shop mathematics metal properties layout machining procedures handled gcode programming metalworking several varieties cnc machinery organized production control work recording measurement systems education autocad 2001 penn state city state general diploma 1991 faith christian academy skills assembly autocad automation budgets budget cnc electronics layout machine tools machinery market materials mathematics mechanical networks packaging plc policies presentations programming project management quality recording sales spreadsheet team work	ENGINEERING
leasing consultant summary microsoft office 4 years sales 4 years quickbooks 4 years performance management 2 years accounting 4 years market research 4 years marketing strategy 4 years marketing communications 4 years financial analysis 4 years public relations 4 years accomplishments may concern name vincent hall hate onesizefitsall approach business marketing doesnt feel like marketing people organically connect message youve birthed movement gone days 1950s individualism rooted autonomy allowed one labeled lone wolf heroically conquer corporate ladder similarly business entities survive current globalized hypercompetitive market call corporate isolationism business whether startup established titan industry must always find relevant ways connect communicate audience interest business started friends stepfather told road success one build work creativity statement birthed passion drive understand human behavior motivates one buy also mechanics behind product positioning product makes appealing business increase delivery efficiency business drive profit margins driving production costs conclusion experience accounting marketing research marketing strategy product positioning market communication public relations led believe two key things first individuals desire buy hinges appealing presentation palatable five senses within 30 seconds less second product must serve customers need longer next fade products words product must withstand competitors product offering versatile utility adaptability options every customer hope communication skills along experience marketing sales accounting assist companys profitability product positioning experience 052016 current leasing consultant company name city state greet assist screen prospective clients collecting demographic information via questionnaire actively listening concerns prospective clients order offer consultations regards product value benefits functionality follow prospective clients within 24 hours followup call 72 hours email summary visit request return visit insure copies confidential documentation regarding application process banking social security numbers government issued ids safely secured within applicants individual file screen prospective clients according established company policy follow client within 24 hours discuss results create insure outstanding contracts captured time sensitive signatures initials within 48 hours approval market business via social media facebook instagram twitter flyers vendors community rotary mixers utacc record information legibly technical accuracy proofread spelling number typing errors alphabetize file maintain various financial records arap prepare reconcile interpret analyze preliminary documentation ap ar liens billing payroll credit card purchases contract department ability work unilaterally various departments relating purchasing contracts auditor controller administration human resources follow complex verbal written instructions interoperatingtranslating information people various educational socioeconomic backgrounds 072015 042016 counselor company name city state assist clients finding medical housing nutritional educational career development county state assistance programs assisted demonstrating benefits nutritional dieting regards psychological physical health differing clientele demographics assisted developing establishing implementing infrastructure necessary expand citizenry access organic food venues within impoverished communities legislation subsidized delivery services local famers assisted clients medical enrollment reenrollment procedures interpreting medical codes switch medicaid public exchange proficient microsoft office word excel power outlook programs demonstrates knowledge correct spelling grammatical structure arithmetic ability correctly translate documentation spanish 052013 072015 finance consultant company name city state established business relationships presence local chamber commerce rotary lion clubs worked small business administration office commercial lenders secure loans credit lines investor capital business owners bank reconciliation project cost projection presentations bonding insurance requirements multimillion contracts city state private projects oversight accounts payable via arap preparing expense trial balances budget analysis reports using quickbooksquicken regards payroll vendor sales invoices collections company loansliens leases credit card accounts interact prepared accountant rfp documentation 941s w2s w3 940s 1099 ensure irs monthly quarterly yearend close deadlines met created project budget proposals marketing sales department monitored new client established client retention ratios created best practice memorandums marketing sales departments monitored seo smp conversion ratios online marketing vehicles conducted market surveys capture clientele purchasing attitudes created marketing plan based surveys construct platforms price elasticity brand recognition new market product exposure education training april 2017 associate business marketing city state business marketing december 2014 associate business administration college se city state business administration skills accountant accounts payable ap ap ar bank reconciliation banking benefits billing budget analysis budget business administration contracts controller conversion credit clientele client clients delivery documentation email financial government human resources insurance listening marketing plan market marketing sales access excel exchange microsoft office office outlook word online marketing payroll presentations proposals purchasing quickbooks quicken rfp sales smp spanish surveys switch translating typing written yearend additional information kind regards vincent hall authorized work us employer	CONSULTANT
customer service agent professional summary obtain position provide necessary tools order provide excellent customer service one allow room advancement continued educational training skill highlights medical terminology close attention detail icd9 international classification disease adept multitasker office support phones faxing filing records maintenance professional excellent verbal communication familiar commercial private insurance resourceful reliable worker excellent problem solver insurance collections procedures composed professional demeanor 10 key 11000kpm administrative assistant billing cpr certified cpt data entry nexgen ehr dispatching documentation filing goldmine scanning indexing lawson medisoft microsoft excel typing 45wpm workflow onbase heat fast track allegra artiva professional experience customer service agent february 2015 current company name city state answering phones discussing patient accounts patients providing assistance patients bills reading eobs provide information collecting payments scheduling payment plans large balance accounts updating patient information allegra changing strategy accounts update insurance information schedule claims sent print mail documents financial assistance forms itemized bills statements receipts fax documents duties assigned management file clerk july 2014 february 2015 company name city state sorting prepping paper termed employee files accurately removing confidential patient information employee files prior scanning indexing working daily report onbase workflow ensure applications background check information properly scanned indexed employees chart scanning indexing supporting i9 documents manual entry i9 information heat application prepping sorting education assistance documentation prior scanning upload index documents sent via email medical records online queue dme billing specialist april 2013 march 2014 company name city state responsible obtaining evidence durable medical equipment dispensed billing charges equipment patient andor insurance company obtaining evidence limited reading doctorsurgical notes locating applying appropriate diagnosis code icd9 order ensure coverage locating abn physical documentation scanned patients medical chart medicare billing maintaining deadlines timely filing limits set forth appropriate insurance provider patient researched cpt icd9 coding discrepancies compliance reimbursement accuracy maintained strict patient physician confidentiality billing document specialist may 2006 march 2013 company name city state responsible data entry orders durable medical equipment dispensed advocate hospital emergency rooms doctors offices applying correct icd9 code code coordinate based equipment provided responsible answering dispatching calls within facility using alcatel overhead paging well phones assisted patients questions regards delivery equipment services provided assisted walkin patients picking returning equipment created letters certificates medical necessity durable medical respiratory equipment contacted physicians offices obtain form documentation billing purposes searched data base appropriate diagnosis codes abns signed physicians orders order provide proof billing patients insurance provider volunteer experience wlq committee 3 years respect initiative committee 2 yrs researched cpt icd9 coding discrepancies compliance reimbursement accuracy education training aas medical billing coding reimbursement 2016 bryant stratton college city billing coding reimbursement health service administration continuing education medical coding reimbursement medical administrative assistant certificate completion 12005 admin assistance 2004 everest college city state medical administrative assistance skills 10 key administrative assistant attention detail billing cpr certified cpt data entry data base delivery diagnosis dispatching documentation email fast faxing filing forth goldmine icd9 indexing insurance lawson letters notes medical coding medical terminology medisoft microsoft excel office problem solver coding reading scanning sorting phones typing 45wpm verbal communication workflow allegra artiva	ADVOCATE
solution designer career overview solutionsoriented consultant possessing unique combination skills including presales business analysis project management applications development experience multiple toptier erp systems qualifications technical project management itil intermediate certifications systems implementation largescale systems client facing presales solution selling business process mprovement accomplishments proven track record building managing leading multidisciplinary teams across various domains skill levels created comprehensive business development strategy change management program global erp implementation project manager 4000 hours experience various information management communication projects exceeded sales quota 5 assigned territories providing presales support internal external customers led successful full lifecycle multiple erp implementations lead functional consultant cultivated crossfunctional communications creation strategic relationships work experience solution designer 022014 022016 company name city state designed delivered management value added consulting strategic technology infrastructure solutions air transit industry market space technical project manager implementation 300 cuss common use self service kiosks supporting infrastructure major discount airline twentytwo airports valued 5m technical project manager development new technologies platforms paas saas help solve technical challenges limitations clients infrastructure developed workload based staffing standards determine proper manning levels proposed solutions created professional continuum 500 employees assigned sita service group sgs managed multiple application development projects using agile development methodology developed strategic relationships 3rd party providers fixed bugs encountered worked product designers product managers design user interactions applications installed performed repairs hardware software peripheral equipment following design installation specifications conducted computer diagnostics investigate resolve problems provide technical assistance support established requirements new systems modifications analyzed network packet information computer os system data identify characterize anomalies networks gathered analyzed performance metric data gathered analyzed performance metric data analyzed created new configuration packaged software meet business system requirements oversaw local infrastructure including servers security networking storage systems desktops performed secondlevel support workstation server class systems served technical lead server infrastructure including development qa staging production systems worked clients analyze computing network needs installed appropriate solutions within organizations budget served operating system expert providing technical support entire organization prepared technical architecture proposals enhancements integration existing third party software systems tested features across various browsers presales consultant 102012 102013 company name city state worked directly clevel managers gather understand business strategy requirements defined project scope deliverables support project goals collaboration stakeholders analyzed documented requirements enhancements business processes defined detailed business requirements functional specifications using agile methods partnered implementation teams ensure proper translation business requirements software changes provided presales support accounts ranging 200k 5m provided training implementation teams including development onboarding material information technology specialist 052009 062012 company name city state technical support chief functional consultant us armys government fund enterprise business system gfebs erp implementation duties included analyzing business requirements carrying fitgap analysis process design integration testing project manager us armys integrated personnel pay systemarmy ippsa erp implementation identifying resources included recruiting onboarding training developing required support varied levels program operations worked directly stakeholders smes key users identify problem scope escalate service outages created statistical reports performed root cause analysis rca areas responsibility performed endtoend incident management responsibility timecritical user service infrastructure restoration technical troubleshooting within complex systems environment provided technical support information management infrastructure throughout afghanistan managed multiple application development projects using agile development methodology provided technical support information management infrastructure throughout afghanistan provided technical guidance direction support suppliers equipment providers information systems equipment us army nato coalition communication networks collaborated design delivery infrastructure required support new solutions responsible management solution requirements overall technical baseline control across service lifecycle presales management consultant inside sales representative 122005 092012 company name city state team lead focused implementing erp software creating common global designs localizations legal regulatory requirements prepared presented technical proposals clients worked clients analyze computing network needs installed appropriate solutions within organizations budget developed maintained accurate network documentation visio diagrams provide management proper understanding organizational needs developed reviewed ensured appropriateness value added solutions focus service management business transformation governance based itil best practices managed facilitated client workshops gather asis tobe business requirements performed gap analysis integrationuser testing configuration provided pre postsales support configuration training sap practice facilitated discovery sessions customer focus groups erp sales opportunities communicated technical design requirements implementation teams using various sdlc methodologies ie agile waterfall spiral support needs clients deployment strategies chief warrant officer two information services technician 121992 082014 company name city state performed system integration administration tactical strategic networks including routers switches various satellite microwave communication managed network operations center noc provided multilevel support end users working customers internal infrastructure teams third party data providers etc throughout service restoration process provided base level support company personnel education training itil foundation v3 itil intermediate certificate service design itil intermediate certificate service operations itil intermediate certificate service transition itil service capability service offerings agreements comptia security master arts organizational leadership columbia universtiy city state advanced coursework organizational management bachelor science industrial technology education montclair state university city state coursework information management business administation minor education skills agile application development army business strategy c consultant consulting cost analysis client clients delivery direction erp focus functional government information systems itil team lead legal market microwave enterprise network networks personnel process design processes recruiting routers sales sales support sap sdlc staffing strategic switches system integration technical support troubleshooting workshops	DESIGNER
emergency department physician professional summary intend practice general endocrinology however pursuing additional training area obesity medicine hope bring expertise practice join background nutrition science exercise well clinical experience weight management bariatric clinics research endeavors clinical weight loss trials enable develop skills need supervise direct patients weight loss efforts open working inpatient outpatient setting fellowship training equipped manage inpatient diabetes endocrine consults education training endocrinology clinical research fellowship 2016 duke university medical center city state us endocrinology clinical research fellowship duke university medical center anticipated completion june 2016 master science clinical research 2016 duke university city state us anticipated graduation may 2016 internal medicine residency 2013 virginia commonwealth university city state us medical doctorate 2010 medical college georgia city state us bachelor science biology 2006 university georgia city state us magna cum laude high honors bachelor science family consumer sciences nutrition science 2006 university georgia city state us magna cum laude high honors professional experience emergency department physician jan 2014 current company name city state employer contact william knaack md fitness instructor jan 2007 dec 2010 company name city state medical clinic assistant jan 2007 dec 2007 company name city state employer contact richard field md naveeda ahmed md research lab assistant sep 2005 may 2006 company name city state licenses abim board certified internal medicine 2014 north carolina state medical license active july 2013 present pending endocrinology board certification exam november 2015 ecnu certification honors awards endocrine society early career travel award 2015 alpha epsilon delta premedical honor society 2006 uga presidents deans lists semester 2002 2006 phi beta kappa honor society 2005 georgia governors scholarship 2002 affiliations american medical association american college physicians american thyroid association endocrine society obesity society research experience publications clinical obesity research dr william yancy durham veterans affairs medical center ongoing supported nih t32 fellowship training grant health services research dr matthew crowley ongoing supported nih t32 fellowship training grant quality improvement diabetes research dr susan spratt ongoing supported nih t32 fellowship training grant barton ab yancy w determining culprit stress fat carbohydrates biological psychiatry 2014 dec 9 epub ahead print pmid 25582267 mabrey barton ab corsino l freeman davis e bell e setji managing hyperglycemia diabetes patients receiving enteral feedings health system approach hosp pract 2015 early online 1–5 barton ab evans kj lien lf inpatient insulin management complex enteral feedings diabetes case studies real problems practical solutions editors draznin b rubin low wang c anticipated publication release date june 2015 ad hoc reviewer journal diabetes science technology annals internal medicine jama student research assistant nutrition science animal dairy science university georgia principle investigator clifton baile phd student research assistant department endocrinology nutrition medical college georgia principal investigator carlos isales md educational leadership activities endocrine surgery masters course duke university 2014 supervisor residents medical students clinic inpatient consultations 2013 2015 coordination endocrinology grand rounds 20142015 endocrine society national meeting san diego 2015 endocrinology fellows lecture series presentation 2014 2015 duke internal medicine morning report subspecialty guest speaker 2014 endocrinology case conference presentations weekly hourlong patient case discussion presented endocrine division fellows faculty 2013 2014 social chair internal medicine residency 20112012 vicepresident medical college georgia triathlon club 20072008 abstracts presentations oral presentations barton caire fulco f visceral varicella patient cll american college physicians virginia associates meeting norfolk va january 2012 posters barton ab hyland k green j subclinical acromegaly endocrine society international meeting san diego ca march 2015 kelly c barton setji brown abdelmalek liver cirrhosis secondary nonalcoholic fatty liver disease patient hypopituitarism craniopharyngioma resection endocrine society international meeting chicago il june 2014 barton normocalcemic primary hyperparathyroidism challenges establishing correct diagnosis vcu resident research day richmond va may 2013 community service insulin infusion protocol diabetic ketoacidosis kenya ongoing project dr peter kussin duke university medical center medical mission trip honduras june 2012 medical mission trip cambodia february 2010 medical mission trip bulgaria mayjune 2007 medical mission trip mexico june 2008 sophomore advisor freshman medical students 2008 mission trip jamaica may 2007	FITNESS